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Accounting and finance
| Course Name | Description | Partner |
|---|---|---|
| 4 Steps to Managing Money Better | Set and prioritize short and longer-term financial goals; Prepare a budget to see how much money you can save; Limit expenses and get creative; Avoid debt – don’t borrow more than you need and pay it off ASAP; | BizLibrary |
| Anti-Money Laundering for Businesses | Welcome to the “Anti-Money Laundering for Businesses” video course intended to teach employees working in non-financial organizations the basics of money laundering and what they need to do to comply with regulations. This course comprises two lessons that explain why anti-money laundering regulations matter and how you can prevent being involved in money laundering schemes. It covers the definition of money laundering, as well as its impact globally and on businesses. It also covers the red flags of money laundering schemes so employees can avoid unknowingly participating in illegal transactions. After completing the course, viewers should know how to recognize a money laundering scheme so they can do their part to comply with anti-money laundering regulations (AML). | BizLibrary |
| Anti-Money Laundering for Businesses: Prevention Tips | Welcome to the "Anti-Money Laundering for Businesses: Prevention Tips” video lesson intended to explain what businesses need to do to prevent getting involved in a money laundering scheme. This lesson is the second of two video lessons in the “Anti-Money Laundering for Businesses” course, which is intended to teach employees working in non-financial organizations the basics of money laundering and what they need to do to comply with regulations. This lesson dives into the U.S. law for non-financial institutions for anti-money laundering, as well as the different red flags of a money laundering scheme. After viewing, employees should feel knowledgeable about what they can do to avoid unknowingly participating in a money laundering scheme. | BizLibrary |
| Anti-Money Laundering for Businesses: Why It Matters | Welcome to the "Anti-Money Laundering for Businesses: Why It Matters” video lesson intended to teach what money laundering is and the impact it can have globally and on businesses. This lesson is the first of two video lessons in the “Anti-Money Laundering for Businesses” course, which is intended to teach employees working in non-financial organizations the basics of money laundering and what they need to do to comply with regulations. This lesson dives into the three stages of all money laundering schemes, violations for not complying with anti-money laundering regulations, and what to consider in your own job to prevent money laundering. | BizLibrary |
| Bank Secrecy Act Basics | Welcome to the “Bank Secrecy Act Basics” course which gives employees of financial institutions a preliminary understanding of the Bank Secrecy Act and some of its requirements. This course, comprising of three lessons, discusses the enforcing bureaus of the BSA, as well as mandated forms like the Suspicious Activity Report, Currency Transaction Report, and Designation of Exempt Person. After viewing this course, financial institution employees will have a basic understanding of the BSA and how it impacts their work responsibilities. (Keyword: Title 31) | BizLibrary |
| Bank Secrecy Act Basics: Additional Requirements | Welcome to the “Additional Requirements” lesson which covers some general reports required by the Bank Secrecy Act. This lesson is the third of three in the “Bank Secrecy Act Basics” course, which gives financial institution employees a preliminary overview of the BSA and its mandated forms. After viewing this lesson, financial institution employees will understand the basic requirements of the Registration of Money Services Business form, the Report of International Transportation of Currency or Monetary Instruments, the Monetary Instrument Log, and the Customer Due Diligence Rule. | BizLibrary |
| Bank Secrecy Act Basics: Currency Transaction Reports (CTR) | Welcome to the “Currency Transaction Reports (CTR)” lesson which covers the Currency Transaction Report. This lesson is the second of three in the “Bank Secrecy Act Basics” course, which gives financial institution employees a preliminary overview of the BSA and its mandated forms. After viewing this lesson, financial institution employees will understand the rules, requirements, and exceptions of the CTR, as well as how to respond to suspected structuring. | BizLibrary |
| Bank Secrecy Act Basics: Suspicious Activity Reports (SAR) | Welcome to the “Suspicious Activity Reports (SAR)” lesson which covers the governing bodies of the BSA. This lesson is the first of three in the “Bank Secrecy Act Basics” course, which gives financial institution employees a preliminary overview of the BSA and its mandated forms. After viewing this lesson, financial institution employees will understand how the Bank Secrecy Act is enforced, what constitutes “suspicious activity,” and what the Suspicious Activity Report entails. | BizLibrary |
| Blockchain Basics | Welcome to the “Blockchain Basics” video course designed to educate on the background of blockchain technology and its foundation in cryptocurrencies. In this course, which comprises three video lessons, viewers will learn the basics of how blockchain works and its role as the foundation of cryptocurrencies such as Bitcoin and altcoin. In addition, it highlights their benefits and downsides in the developing practical applications of this new, emerging technology. Ultimately, learners should have a basic understanding of the mechanism behind blockchain technology, how a Bitcoin or altcoin transaction works, and know the reasons why cryptocurrency has an uncertain future. (Keywords: block chain, crypto-currency, bitcoin, altcoin) | BizLibrary |
| Blockchain Basics: Bitcoin 101 | Welcome to the “Bitcoin 101” video lesson. This lesson is the second of three in the “Blockchain Basics” series, which highlights how blockchain technology works and its applications in Bitcoin and cryptocurrencies. This lesson will detail how Bitcoin transactions work, how it is similar and different to traditional currencies, and explain how Bitcoin is created through mining. Also, viewers should understand the benefits and downsides of using this cryptocurrency. (Keywords: block chain, crypto-currency, bitcoin, altcoin) | BizLibrary |
| Blockchain Basics: Cryptocurrency FAQ | Welcome to the “Cryptocurrency FAQ” video lesson which covers frequently asked questions about cryptocurrency to give the user an overview about Bitcoin and altcoin and the process of their transactions. This lesson is the third of three in the “Blockchain Basics” series, which covers the fundamentals of blockchain technology and its applications in Bitcoin and cryptocurrencies. This lesson explains what cryptocurrency is and dives into altcoin and how they differ from Bitcoin. Viewers will know how crypto is similar to traditional currencies and understand why the future is uncertain for cryptocurrencies. (Keywords: block chain, crypto-currency, bitcoin, altcoin) | BizLibrary |
| Blockchain Basics: Understanding Blockchain Technology | Welcome to the “Understanding Blockchain Technology” video lesson. This lesson is the first of three in the “Blockchain Basics” series, which covers the fundamentals of blockchain technology and its applications in Bitcoin and cryptocurrencies. This lesson will define blockchain and explain how a transaction works, as well as highlight the benefits and downsides to this new technology. Viewers should gain knowledge of why blockchain technology could be beneficial in various fields, as well as understand why it serves as the foundational technology to Bitcoin and altcoin. (Keywords: block chain, crypto-currency, bitcoin, altcoin) | BizLibrary |
| Bolstering Bank Security: Robbery Security Response (Part 1 of 2) | Welcome to the “Robbery Security Response: Part One” video lesson meant to teach learners what to do during a bank robbery. This video lesson is part of the “Bolstering Bank Security” video course, which provides safe practices for responding to emergency situations at a bank. In this lesson, learners will consider common bank robber demographics and behaviors and become familiar with the protections banks have in place to keep customers, employees, and assets safe. Viewers will also learn bank protocols and tools for catching bank robbers and review critical information regarding how to react in the event of a robbery. | BizLibrary |
| Bolstering Bank Security: Robbery Security Response (Part 2 of 2) | Welcome to the “Robbery Security Response: Part Two” video lesson intended to guide learners through the steps to take after a bank robbery has occurred. This video lesson is part of the “Bolstering Bank Security” video course, which provides safe practices for responding to emergency situations at a bank. During this lesson, learners will become familiar with the actions to take once the robber has left the bank. Plus, this lesson highlights the importance of keeping a low profile from the media and seeking support if necessary in the aftermath of the traumatic situation. | BizLibrary |
| Counterfeit Money | Welcome to the “Counterfeit Money” video course intended to help people who handle United States bills be able to recognize inauthentic currency and guide them through the best practices when they think they’ve detected a counterfeit note. This course comprises four lessons and covers everything from detailed features on each U.S. bill to guidance from the U.S. Department of Treasury on how to handle and report a suspected counterfeit note. After viewing, learners will have a solid understanding of what they need to memorize on each bill and how to quickly verify the authenticity of every dollar that comes their way. | BizLibrary |
| Counterfeit Money: Banknote Identifiers and Symbols | Welcome to the “Counterfeit Money: Banknote Identifiers and Symbols” video lesson designed to teach what each bill’s numbers mean to people who may need to detect fraudulent United States currency. This lesson is the second of four in the “Counterfeit Money” course, which is intended to help teach people how to detect fake currency, and how to respond if they do. After watching this video, learners will be aware of the detail that goes into marking U.S. bills. | BizLibrary |
| Counterfeit Money: Handling Fake Bills | Welcome to the “Counterfeit Money: Handling Fake Bills” video lesson designed to teach how to respond to an incident where someone suspects or has detected false currency. This lesson is the final of four in the “Counterfeit Money” course, which is intended to help teach people how to detect fake currency, and how to respond if they do. This lesson stresses the importance of prioritizing safety and de-escalation. After watching this video, learners will know the United States Department of Treasury’s guidance on what to do when a counterfeit note is received and where to report it. | BizLibrary |
| Counterfeit Money: Identifying Genuine Currency | Welcome to the “Counterfeit Money: Identifying Genuine Currency” video lesson designed to teach quick techniques to people who may need to detect fraudulent United States currency. This lesson is the third of four in the “Counterfeit Money” course, which is intended to help teach people how to detect fake currency, and how to respond if they do. After watching this video, learners will be aware of the actions they need to take with United States bills upon acceptance to verify they are not fake. | BizLibrary |
| Counterfeit Money: Security Features on Bills | Welcome to the “Counterfeit Money: Security Features on Bills” video lesson designed to help people who handle United States cash be able to recognize inauthentic currency by teaching the U.S. Department of Treasury’s guidance on recognizing different security features. This lesson is the first of four in the “Counterfeit Money” course, which is intended to help teach people how to detect fake currency, and how to respond if they do. After watching this video, learners will be aware of the security features of U.S. bills, including watermarks, color shifting ink, and security threads. | BizLibrary |
| Decision-Making: Financial | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This course, which comprises nine video lessons, covers the basics of financial decisions and the key terms that learners must be familiar with to be successful in financial decision-making. Viewers will also learn about tangible and intangible amounts, the time value of money, and the importance of cash flow. Finally, learners will become familiar with the payback, net present value, and return on investment methods and will learn tips for advanced financial decision-making. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Decision-Making: Financial (Part 1 of 9): Understanding Financial Decisions | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Understanding Financial Decisions," is the first of nine. In this lesson, learners will become familiar with the definition and goal of a financial decision, as well as the four basic elements of sound financial decisions. | BizLibrary |
| Decision-Making: Financial (Part 2 of 9): Key Terms in Financial Analysis | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Key Terms in Financial Analysis," is the second of nine. During this lesson, learners will become familiar with common key terms related to finances. This lesson defines terms that address cash, terms related to assets, terms used in cash flow analysis, and terms that describe the various forms of profit. Once learners become comfortable with the appropriate terminology, they will be ready to dive into more detailed information regarding financial decision-making! | BizLibrary |
| Decision-Making: Financial (Part 3 of 9): Amounts and Costs | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Amounts and Costs," is the third out of nine. From this lesson, viewers will learn the difference between tangible and intangible amounts and will become familiar with five kinds of costs that should be considered in financial decision-making. | BizLibrary |
| Decision-Making: Financial (Part 4 of 9): Time Value of Money | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Time Value of Money," is the fourth of nine. In this lesson, viewers will learn about the time value of money, as well as the concept of discounted cash flow. They will also learn how to compare cash flows that occur at different times and become familiar with the five factors of discounted cash flow: present value, future value, number of years, interest rate, and recurring payment. | BizLibrary |
| Decision-Making: Financial (Part 5 of 9): Cash Flow Is King | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This lesson, "Cash Flow Is King," is the fifth out of nine. During this lesson, learners will come to realize the importance of cash flow in organizational health. They will learn that the organization is the Golden Goose for stakeholders and hear about two scenarios for why organizations run out of cash. Finally, viewers will become aware of the necessity to consider cash flow first in every decision. | BizLibrary |
| Decision-Making: Financial (Part 6 of 9): Payback Method | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Payback Method," is the sixth of nine. During this lesson, viewers will learn about payback as a way to drive liquidity and the importance of one-year payback or less. In addition, learners will become familiar with simple and discounted payback and will learn when it is appropriate to use payback analysis. | BizLibrary |
| Decision-Making: Financial (Part 7 of 9): Net Present Value Method | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This lesson, "Net Present Value Method," is the seventh of nine. In this lesson, viewers will learn how to use arrow diagrams to represent a complex financial option. They will also learn how to compute the net present value of an option and become familiar with two methods for determining the best option using net present value. | BizLibrary |
| Decision-Making: Financial (Part 8 of 9): Return on Investment Method | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Return on Investment Method," is the eighth of nine. During this lesson, viewers will learn how to calculate the return on investment of an option and how to use a hurdle rate to make financial decisions. | BizLibrary |
| Decision-Making: Financial (Part 9 of 9): Advanced Financial Decision-Making | Welcome to the "Decision-Making: Financial" video course meant to teach learners how to make effective financial decisions from a business context. This video lesson, "Advanced Financial Decision-Making," is the last of nine. From this lesson, viewers will learn that discounted cash flow allows one to treat any factor as a variable and then use the other factors to compute it. They will also learn that one can allow for risk by assigning probabilities to cash flows and adjusting them accordingly. Finally, learners will come to realize that one can discover hidden areas of risk by conducting sensitivity analyses to see whether results are dependent on how accurate one is with certain estimates. These advanced aspects of financial decision-making will help learners apply their knowledge from this video course in a meaningful and effective way! | BizLibrary |
| Finance for Everyone Toolkit | Welcome to the “Finance Crash Course” meant to give non-financial employees foundational knowledge on finance topics. This course, which comprises several lessons that can be viewed separately or in order, addresses key concepts such as budgeting, borrowing, lending, saving, and investing. In addition, it defines common finance terms and explains the generally accepted accounting principles. Ultimately, learners should be able to attain the information they need to confidently perform basic finance tasks for their job. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Finance for Everyone Toolkit: Accounting Basics | Welcome to the “Finance for Everyone Toolkit: Accounting Basics” video lesson intended to provide learners with a high-level overview of the accounting field. In this lesson, viewers will learn what accounting entails and what accountants do for the organization. In addition, learners will become familiar with the two main types of accounting: financial and managerial. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Borrowing | Welcome to the “Finance for Everyone Toolkit: Borrowing” video lesson intended to acquaint learners with the concept of borrowing. During this lesson, viewers will go through a seven-step process for taking out a loan. In addition, learners will come to understand the repercussions of failing to pay back a loan as agreed. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Budgeting | Welcome to the “Finance for Everyone Toolkit: Budgeting” video lesson meant to guide learners in creating a strong and effective budget that allows them to spend their money on the things that matter most to them. In this lesson, viewers will learn what a budget is and why it’s useful. Plus, learners will explore the key steps for creating a meaningful budget. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Core Concepts | Welcome to the “Finance for Everyone Toolkit: Core Concepts” video lesson intended to introduce learners to the most basic elements of finance. During this lesson, viewers will learn what finance is, explore the primary categories of finance, and consider the role of finance in business. In addition, learners will become familiar with some core concepts in finance: budgeting, borrowing, lending, saving, and investing. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Costs and Expenses | Welcome to the “Finance for Everyone Toolkit: Costs and Expenses” video lesson intended to help learners effectively manage their various costs and expenses. During this lesson, viewers will learn the difference between expenses and costs and become familiar with common costs and expenses they will encounter as part of business. Finally, viewers will examine two major types of expense classification that organizations typically use. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. (Keywords: controllable, uncontrollable, variable, fixed, direct, indirect, functional, natural) | BizLibrary |
| Finance for Everyone Toolkit: Discounts as a Finance Strategy | Welcome to the “Finance for Everyone Toolkit: Discounts as a Finance Strategy” video lesson meant to help learners understand how to effectively implement a discount program at their organization. In this lesson, viewers will learn what discounts are and consider the pros and cons of applying them to their products and services. Learners will also examine key tips for ensuring their discounts are applied in a way that maximizes their sales without hurting their profits. Ultimately, viewers should be familiar with various discount strategies and feel confident in their ability to implement them successfully at their company. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. (Keywords: volume, cash, prepayment, bundled, seasonal, free shipping, BOGO) | BizLibrary |
| Finance for Everyone Toolkit: Fighting Fraud | Welcome to the “Finance for Everyone Toolkit: Fighting Fraud” video lesson meant to help learners understand and deal with fraud. Throughout this lesson, viewers will learn what fraud is and become familiar with the three basic types of fraud: misappropriation of assets, bribery and corruption, and financial statement fraud. Learners will also analyze the fraud triangle to better understand why someone would choose to commit fraud. Finally, viewers will consider key tips for detecting and preventing fraud in their organization. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Finance Ratios | Welcome to the “Finance for Everyone Toolkit: Finance Ratios” video lesson meant to guide learners in conducting ratio analysis to understand their business and industry. Throughout this lesson, viewers will become familiar with liquidity ratios, solvency ratios, profitability ratios, efficiency ratios, coverage ratios, and market profit ratios. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. (Keywords: quantitative analysis, debt, asset, profit, margin, income, revenue, liability, inventory, interest, stocks) | BizLibrary |
| Finance for Everyone Toolkit: Financial Goal Setting | Welcome to the “Finance for Everyone Toolkit: Financial Goal Setting” video lesson meant to guide learners in creating meaningful financial goals. During this lesson, learners will go through the nine steps of financial goal setting, from finding motivation to applying SMART criteria to rewarding success. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Financial Statements | Welcome to the “Finance for Everyone Toolkit: Financial Statements” video lesson intended to shed light on the documents that lay out an organization’s financial information. During this lesson, learners will become familiar with balance sheets, income statements, and cash flow statements—the three primary financial statements. Plus, viewers will learn about financial statement analysis and the three main methods: horizontal analysis, vertical analysis, and ratio analysis. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Generally Accepted Accounting Principles | Welcome to the “Finance for Everyone Toolkit: Generally Accepted Accounting Principles” video lesson intended to highlight the basic principles and assumptions that are required in accounting. Throughout this lesson, viewers will become familiar with GAAP’s key principles, as well as the three qualities that each organization’s financial information must embody. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. (Keyword: GAAP) | BizLibrary |
| Finance for Everyone Toolkit: Investing | Welcome to the “Finance for Everyone Toolkit: Investing” video lesson meant to provide an overview of investing. During this lesson, learners will come to realize the benefits of investing. Plus, viewers will learn some common types of investments and consider some helpful investing hints. This video lesson is part of the “Finance Crash Course,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Key Terms | Welcome to the “Finance for Everyone Toolkit: Key Terms” video lesson meant to help learners become familiar with common finance terminology. In this lesson, viewers will consider countless finance key terms, from assets and capital to revenue and depreciation. Learners will also become acquainted with a couple of investment terms—stock and bond. After viewing this lesson, learners should feel properly equipped with the background knowledge they need to understand finance basics. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Lending and Loans | Welcome to the “Finance for Everyone Toolkit: Lending and Loans” video lesson meant to highlight the role of lenders and lending in the finance world. Throughout this lesson, learners will become familiar with the concept of lending and with the entities that act as lenders. In addition, viewers will learn about the various types of loans that are available. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Finance for Everyone Toolkit: Let's Talk Taxes | Welcome to the “Finance for Everyone Toolkit: Let’s Talk Taxes” video lesson intended to shed light on the basics of taxation. In this lesson, viewers will learn what taxes are, why they’re imposed, and the consequences of failing to pay them. In addition, this lesson addresses various types of taxes and explains the three primary tax systems in use today. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. (Keywords: fees, federal, state, economy, accounting, IRS, income, money, regressive, progressive, proportional) | BizLibrary |
| Finance for Everyone Toolkit: Managing Cash Flow | Welcome to the “Finance for Everyone Toolkit: Managing Cash Flow” video lesson meant to instruct learners on how to properly manage accounts payable and accounts receivable. During this lesson, viewers will learn what accounts payable and accounts receivable are and recognize why it’s important to manage them appropriately. Then, learners will become familiar with key tips for doing just that. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. (Keywords: cash flow, debt, liability, assets, balance sheet, credit, payment) | BizLibrary |
| Finance for Everyone Toolkit: Managing Inventory | Welcome to the “Finance for Everyone Toolkit: Managing Inventory” video lesson meant to help learners better manage their inventory. In this lesson, viewers will learn what inventory encompasses, as well as how to calculate their inventory turnover. In addition, learners will become familiar with helpful hints for practicing effective inventory management. | BizLibrary |
| Finance for Everyone Toolkit: Saving | Welcome to the “Finance for Everyone Toolkit: Saving” video lesson intended to teach viewers how to save their money so they can have peace of mind regarding their finances. In this lesson, learners will come to realize why it’s important to save up their money and learn some helpful tips for getting started. This video lesson is part of the “Finance for Everyone Toolkit,” which provides non-financial employees with foundational knowledge on finance topics. | BizLibrary |
| Financial Statements | Welcome to the “Financial Statements” video course created to help you analyze financial statements and develop an executive mindset about your organization’s finances. This course, which comprises four video lessons, describes what financial statements entail, who views them, and what role these documents play in measuring a company’s financial performance. By viewing this course, you’ll also gain a high-level understanding of the three main financial statements: the income statement, the balance sheet, and the cash flow statement. (Keyword: generally accepted accounting principles, GAAP, profit and loss statement, statement of cash flow, net worth, revenue, expenses, shareholders’ equity, assets, liabilities, financial acumen) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Financial Statements: Measuring an Organization's Financial Health | Welcome to “Financial Statements: Measuring an Organization’s Financial Health,” a video lesson that describes the purpose and value of financial statements. This lesson is the first of four in the “Financial Statements” video course, which is meant to help you analyze financial statements and develop an executive mindset about your organization’s finances. In this lesson, you’ll learn what financial statements are, why they’re created, and who reads them. Then, you’ll discover the basic information provided in income statements, balance sheets, and cash flow statements. Finally, this lesson touches on the generally accepted accounting principles used to standardize the way financial and accounting information is presented. (Keywords: GAAP, profit and loss statement, statement of cash flow, financial acumen) | BizLibrary |
| Financial Statements: The Balance Sheet | Welcome to “Financial Statements: The Balance Sheet,” a video lesson devoted to helping you accurately interpret a balance sheet. This lesson is the third of four in the “Financial Statements” video course, which is meant to help you analyze financial statements and develop an executive mindset about your organization’s finances. Throughout this lesson, you’ll discover what a balance sheet is and what information it includes, namely assets, liabilities, and shareholders’ equity. Plus, you’ll explore a sample balance sheet so you can read and understand one on your own in the future. (Keywords: financial acumen) | BizLibrary |
| Financial Statements: The Cash Flow Statement | Welcome to the “Financial Statements: The Cash Flow Statement” video lesson created to guide you through reading and understanding a cash flow statement. This lesson is the last of four in the “Financial Statements” video course, which is meant to help you analyze financial statements and develop an executive mindset about your organization’s finances. To start, this lesson explains what a cash flow statement is and why someone might want to read it. Then, you’ll go through the three main sections of a cash flow statement: cash from operating activities, cash from investing activities, and cash from financing activities. You’ll also learn about the direct method and the indirect method, as well as the implications of positive cash flow versus negative cash flow, as you navigate a sample cash flow statement. (Keyword: statement of cash flow, financial acumen) | BizLibrary |
| Financial Statements: The Income Statement | Welcome to the “Financial Statements: The Income Statement” video lesson intended to walk you through how to read and understand an income statement. This lesson is the second of four in the “Financial Statements” video course, which is meant to help you analyze financial statements and develop an executive mindset about your organization’s finances. During this lesson, you’ll learn what an income statement is and why it’s useful to analyze. Plus, you’ll explore the two key items on an income statement—revenue and expenses—and look at equations for calculating profit and gross margin. You’ll even navigate a sample income statement so you develop the skills necessary to interpret these financial documents independently. (Keywords: profit and loss statement, net worth, matching principle, financial acumen) | BizLibrary |
| Investing in Your Future with a Roth IRA | Welcome to the “Investing in Your Future with a Roth IRA” video lesson meant to provide an overview of this sometimes overlooked yet highly beneficial retirement strategy. Throughout this lesson, viewers will learn what a Roth IRA is and what benefits this retirement plan offers. On the flip side, learners will consider the various drawbacks and stipulations associated with Roth IRAs. Finally, viewers will gain a basic understanding of what to do when opening their own Roth IRA. | BizLibrary |
| Mastering QuickBooks Online | QuickBooks Online brings traditional QuickBooks accounting to a cloud - based solution. This course will show you everything you need to know to manage your customers, vendors, invoices, bills, checks, and online payments through QuickBooks Online. Taught by experienced CPA and QuickBooks guru Rayanne Buchianico, this course will give you tips and techniques needed to use QuickBooks Online easily and effectively. Whether you’re a new QuickBooks user or someone migrating from the desktop version, this course will give you the skillset you need to get up and running with QuickBooks Online. (2021) | BizLibrary |
| Mastering QuickBooks Online - Automated Sales Tax Center | Learn how to manage and track sales tax and sales tax payments using the new automated sales tax center. | BizLibrary |
| Mastering QuickBooks Online - Choosing the Right Version | In this lesson, you will learn the features and limitations of each version of QuickBooks Online. | BizLibrary |
| Mastering QuickBooks Online - Create a New Customer | Learn how to navigate the tabs in the Sales Menu to create new customers. | BizLibrary |
| Mastering QuickBooks Online - Creating Products and Services | Learn how to create and edit products and services. | BizLibrary |
| Mastering QuickBooks Online - Creating the Chart of Accounts | Learn the different account types and create and modify a new account. | BizLibrary |
| Mastering QuickBooks Online - Customizing Reports | Learn how to customize reports for specific needs and share them with others. | BizLibrary |
| Mastering QuickBooks Online - Entering Bills | In this lesson, you will learn to distinguish between bills and expenses, and prepare vendor bills for payment. | BizLibrary |
| Mastering QuickBooks Online - Expenses Menus | Learn how to navigate the Expenses and Vendor Center, add a vendor, and modify settings. | BizLibrary |
| Mastering QuickBooks Online - Handling Returned Payments | Learn how to handle payments returned by the bank and create and send a new invoice. | BizLibrary |
| Mastering QuickBooks Online - Introduction | In this lesson, Rayanne will introduce the course objectives. | BizLibrary |
| Mastering QuickBooks Online - Invoicing Billable Expenses | Learn how to create and send a customer invoice with expenses for reimbursement. | BizLibrary |
| Mastering QuickBooks Online - Managing Purchase Orders | In this lesson you will learn how to access and manage purchase orders. | BizLibrary |
| Mastering QuickBooks Online - Navigating QuickBooks Online | Learn to navigate the QuickBooks Online interface and change your profile settings. | BizLibrary |
| Mastering QuickBooks Online - Navigating the Dashboard | In this lesson, Rayanne will describe the purpose and functions of the dashboard. | BizLibrary |
| Mastering QuickBooks Online - Paying Bills | Learn how to pay bills using a check or credit card. | BizLibrary |
| Mastering QuickBooks Online - Preparing and Sending Invoices | In this lesson, you will learn how to set up online payments for paying invoices and prepare and send a customer invoice. | BizLibrary |
| Mastering QuickBooks Online - Reconciling Bank Accounts | Learn how to navigate the reconciliation screen, identify discrepancies, and reconcile outstanding transactions. | BizLibrary |
| Mastering QuickBooks Online - Recording Bank Deposits | Learn how to access the Bank Deposits screen, record bank deposits, and match them to the bank feed. | BizLibrary |
| Mastering QuickBooks Online - Recording Barter Transactions | Learn the purpose of a clearing account and how to record a barter transaction. | BizLibrary |
| Mastering QuickBooks Online - Recording Customer Advanced Payments, Part 1 | In this lesson, you will learn how to receive an advanced payment as a credit. | BizLibrary |
| Mastering QuickBooks Online - Recording Customer Advanced Payments, Part 2 | In this lesson, you will learn the four steps for recording deposits for advanced payments. | BizLibrary |
| Mastering QuickBooks Online - Recording Customer Payments | Learn how to record customer payments against invoices. | BizLibrary |
| Mastering QuickBooks Online - Running Reports | In this lesson, you will learn how to navigate the Report Center to view and print various reports. | BizLibrary |
| Mastering QuickBooks Online - Sales Tax Center | In this lesson, learn how to manage and track sales tax and sales tax payments. | BizLibrary |
| Mastering QuickBooks Online - Search QuickBooks Online | In this lesson, you will learn to find transactions using advanced search features. | BizLibrary |
| Mastering QuickBooks Online - Setting Preferences | Learn to access and modify settings and save changes. | BizLibrary |
| Mastering QuickBooks Online - The Banking Center, Part 1 | Learn how to connect your bank and credit card accounts to QuickBooks using The Banking Center. | BizLibrary |
| Mastering QuickBooks Online - The Banking Center, Part 2 | In this lesson, you will learn how to review bank feed transactions, navigate the registers, and create banking rules. | BizLibrary |
| Mastering QuickBooks Online - Tracking Mileage | In this lesson you will learn how to track your mileage by adding vehicles and entering trips. | BizLibrary |
| Payroll Basics: Employee Benefits and Beyond | Welcome to the “Payroll Basics: Employee Benefits and Beyond” video lesson intended to highlight the impact of employee benefits on an organization’s payroll. During this lesson, learners will consider legally mandated benefits that organizations are required to provide according to federal and/or state law. In addition, viewers will learn about the costs of benefits organizations might choose to offer—things such as PTO banks, retirement benefits, and commissions and bonuses. | BizLibrary |
| Payroll Basics: Who, What, When, and How | Welcome to the “Payroll Basics: Who, What, When, and How” video lesson meant to help learners understand the basic facts and regulations related to company payroll. In this lesson, viewers will learn which employees are exempt versus non-exempt from overtime pay and how often workers should be paid. Learners will also consider how much money to withhold from paychecks due to taxes and garnishments. | BizLibrary |
| Personal Financial Health | Welcome to “Personal Financial Health,” a video course designed to help learners improve their financial well-being and gain control over their finances. This course, which comprises nine video lessons, describes how learners can manage their personal finances to become financially independent. From establishing meaningful financial goals to creating a reasonable budget to reducing debt and maximizing savings, viewers will learn what they must do to achieve their dreams without constantly stressing over money. Ultimately, learners will understand that their financial health is just as important as their physical or mental health—and will know just how to take good care of their finances. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM) and 1 hour(s) of recertification credit through the HR Certification Institute (HRCI). | BizLibrary |
| Personal Financial Health: Budgeting Tips | Welcome to “Personal Financial Health: Budgeting Tips,” a video lesson devoted to helping learners optimize their budget so they truly stick to it! This video lesson is the fourth of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. In this lesson, viewers will learn helpful budgeting tips, such as saving for the unexpected, holding themselves accountable, and keeping a positive attitude. In the end, learners should feel a lot more confident in their ability to make their budget work for them! | BizLibrary |
| Personal Financial Health: Cutting Costs on Essentials | Welcome to “Personal Financial Health: Cutting Costs on Essentials,” a video lesson meant to help learners find ways to save on the things they can’t live without. This video lesson is the eighth of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. During this lesson, viewers will learn various tips for saving money on their home, their automobile, and even their food. In the end, viewers should recognize that just because something is a need doesn’t mean there isn’t a way to save money on it! | BizLibrary |
| Personal Financial Health: Establishing Goals You Can Keep | Welcome to “Personal Financial Health: Establishing Goals You Can Keep,” a video lesson devoted to helping learners set short-term and long-term financial goals that resonate with them. This video lesson is the second of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. During this lesson, viewers will learn how to create financial goals that they’re motivated to achieve and that meet SMART criteria: specific, measurable, attainable, relevant, and time-bounded. Learners will also consider the value of breaking down their goals into smaller, more manageable steps and checking back in periodically to adjust their goals as needed. | BizLibrary |
| Personal Financial Health: Making a Debt Payment Plan | Welcome to “Personal Financial Health: Making a Debt Payment Plan,” a video lesson dedicated to helping learners understand debt and create a plan for reducing the amount they owe. This video lesson is the fifth of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. During this lesson, viewers will learn what debt is and how it affects their finances, as well as the difference between good debt and bad debt. In addition, learners will become familiar with the steps for creating a strong debt payment plan. | BizLibrary |
| Personal Financial Health: Managing Your Debt | Welcome to “Personal Financial Health: Managing Your Debt,” a video lesson meant to guide learners in reducing the amount of money they owe so they no longer feel like they’re drowning in debt. This video lesson is the sixth of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. Throughout this course, viewers will learn important practices for gaining control over their debt, including knowing their credit limits, reducing their interest rates, keeping positive accounts in good standing, and getting credit counseling. | BizLibrary |
| Personal Financial Health: Money Saving Hacks | Welcome to “Personal Financial Health: Money Saving Hacks,” a video lesson intended to provide tips and tricks for cutting costs and generating extra funds to put into savings. This video lesson is the last of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. Throughout this lesson, viewers will learn life hacks for saving money through rewards programs, employee benefits, and banking options. Learners will also consider ways to cut down on subscriptions, discover deals on entertainment, find free opportunities, embrace DIY, and kick expensive habits. | BizLibrary |
| Personal Financial Health: Saving for the Future | Welcome to “Personal Financial Health: Saving for the Future,” a video lesson devoted to helping learners set aside money for long-term wants and needs. This video lesson is the seventh of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. In this lesson, viewers will consider the various benefits of saving for the future rather than bowing to the desire for instant gratification. Learners will also become familiar with tactics that will make saving money an effortless yet incredibly rewarding endeavor. | BizLibrary |
| Personal Financial Health: Setting Your Budget | Welcome to “Personal Financial Health: Setting Your Budget,” a video lesson that provides guidelines for establishing a personalized budget that works for your household. This video lesson is the third of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. Throughout this lesson, learners will go over the key steps for creating a budget, from examining current spending habits to categorizing expenses by needs versus wants or fixed versus variable. Viewers will also learn how to adjust their budget to ensure expenses don’t exceed income and every single dollar is tracked. | BizLibrary |
| Personal Financial Health: Taking Care of Your Finances | Welcome to “Personal Financial Health: Taking Care of Your Finances,” a video lesson meant to introduce learners to the importance of prioritizing their financial wellness. This video lesson is the first of nine in the Personal Financial Health course, which is designed to help learners improve their financial well-being and gain control over their finances. In this lesson, learners will consider compelling statistics that highlight the fact that financial health is just as crucial as physical and mental health. Viewers will also learn the four key components of creating a specific, long-term financial plan: establish goals, create a budget, minimize debts, and save for the future. | BizLibrary |
| ROI - Return on Investment | Return on investment (ROI) is a video that simply explains ROI as a financial metric that measures the probability of gaining a return from an investment. ROI is a ratio, usually expressed as a percentage. It compares the gain or loss from an investment relative to its cost. A high ROI means the gain from an investment compares favourably to its cost. In this video Eve Ash explains how Return on Investment works and where it is applicable. | BizLibrary |
| Saving for Retirement with a 401(k) | Welcome to “Saving for Retirement with a 401(k),” a video lesson intended to shed light on the basics of this popular retirement plan. Throughout this lesson, viewers will learn what a 401(k) is and become familiar with its many benefits. Then, learners will consider strategies for taking full advantage of their 401(k), from starting early to rebalancing on a regular basis. Finally, learners will recognize the limitations of 401(k) plans. Ultimately, viewers should understand that it’s never too late—or too early—to start saving for the future. | BizLibrary |
| The IRS Form 8300: Requirements and Guidelines | Welcome to the “IRS Form 8300: Requirements and Guidelines” lesson where you’ll briefly learn about Title 26 and the laws beneath it that oversee an important federal tax document known as Form 8300. You will gain a better understanding of what Form 8300 is, whether your business is required to file it, and details about how to file. You will walk away from this lesson with a deeper understanding of why Form 8300 is important for your business to remain compliant with federal tax laws. | BizLibrary |
| Understanding Money Laundering | Money laundering is a growing area of concern for professionals all around the world. Criminals use a wide variety of money laundering schemes to conceal or disguise the true origin of criminally derived funds. In order to combat money laundering, learners need to know what it is, how it works, how to spot it, and what to do when they suspicious signs of money laundering. This course provides employees with a basic understanding of AML principles, schemes, and how to respond to and report suspected money laundering activity. | BizLibrary |
| Understanding Money Laundering (Part 1 of 4): What is Money Laundering? | This is the introductory vide in this series on anti-money laundering basics for international employees. What is Money Laundering? Who is involved? Why is it done? | BizLibrary |
| Understanding Money Laundering (Part 2 of 4): Three Stages of Money Laundering | The video will help learners know the three stages of the money laundering process, understand the forms of money laundering, how to identify the common money laundering schemes, and how look for warning signs and signals in each stage of the money laundering process. | BizLibrary |
| Understanding Money Laundering (Part 3 of 4): Global Organizations and Laws that Combat Money Laundering | This part of the video course explains how money laundering is used to finance terrorism and highlights global organizations and laws that are used to combat money laundering. | BizLibrary |
| Understanding Money Laundering (Part 4 of 4): What You Can Do About Money Laundering | This video gives practical “how-to” tips to deal with money laundering, how to do due diligence, and reporting. | BizLibrary |
Adobe
| Course Name | Description | Partner |
|---|---|---|
| Adobe Acrobat Pro DC - Advanced | Intellezy | |
| Adobe Acrobat Pro DC - Beginner | Intellezy | |
| Adobe Illustrator CC - Advanced | Intellezy | |
| Adobe Illustrator CC - Beginner | Intellezy | |
| Adobe InCopy CC - Beginner | Intellezy | |
| Adobe InDesign CC - Advanced | Intellezy | |
| Adobe InDesign CC - Beginner | Intellezy | |
| Adobe Lightroom (Classic) CC - Beginner | Intellezy | |
| Adobe Photoshop CC - Beginner | Intellezy | |
| Adobe Photoshop CC - Intermediate | Intellezy | |
| Adobe Photoshop CC for Photographers - Advanced | Intellezy | |
| Adobe Premiere Pro - Advanced | Intellezy | |
| Adobe Premiere Pro - Beginner | Intellezy | |
| Adobe Premiere Pro Essentials - Beginner | Intellezy | |
| Photoshop Fundamentals (Part 1 of 10): Making Selections | Learn to make selections with the basic selection tools offered by Photoshop. Learn to select basic shapes in the background. | BizLibrary |
| Photoshop Fundamentals (Part 10 of 10): Project 3 | In this project, you are going to create a postcard mailing ad by adding images from several source files into the postcard background. | BizLibrary |
| Photoshop Fundamentals (Part 2 of 10): Complex Selections | Learn to composite more complex images with advanced selection tools in Photoshop. | BizLibrary |
| Photoshop Fundamentals (Part 3 of 10): Type and the Type Tool | Use the type tool within Photoshop and learn a few typogaphical tricks like masking type. | BizLibrary |
| Photoshop Fundamentals (Part 4 of 10): Retouching Photos | Learn to retouch and repair photos that are damaged or discolored. | BizLibrary |
| Photoshop Fundamentals (Part 5 of 10): Color | Understanding how color works with Photoshop and how to make ccolor corrections on images that are discolored. | BizLibrary |
| Photoshop Fundamentals (Part 6 of 10): Mastering the Pen Tool | The pen tool is often misunderstood but is key to making complex selections and drawing complex or curved figures. | BizLibrary |
| Photoshop Fundamentals (Part 7 of 10): Preparing for Output | It's important to understand how to output content to print or screen. Output is reviewe in this section. | BizLibrary |
| Photoshop Fundamentals (Part 8 of 10): Project 1 | Be guided through compositing a complex image by selecting source images from another image. | BizLibrary |
| Photoshop Fundamentals (Part 9 of 10): Project 2 | Retouch a damaged photo using techniques demonstrated in the Photoshop course | BizLibrary |
| Rock Out with Photoshop | If you're learning design, no tool is more important than Photoshop. From web design to graphic design to motion design and animation to interior design, Photoshop is a primary tool for composing, editing, repairing, and optimizing images. Almost every job in a design field requires that you understand Adobe Photoshop. Photoshop is, however, as complex as it is powerful, and many who have tried have thrown up their hands in frustration. You need an experienced instructor and a well-thought-out curriculum to master Photoshop. Welcome to Rock Out with Photoshop with master instructor Mark Lassoff. Mark has been using Photoshop since the first versions of the program-- back in the days of monochrome screens and floppy disks. Mark brings his decades of Photoshop and design experience to this learn-by-doing Photoshop course. Skipping the theoretical and focusing entirely on practical Photoshop techniques that designers use daily, Mark designed this course for you to learn quickly by working with real-world design techniques. You'll experience all of the primary tools to get you started with Photoshop, and you'll do so by completing real-world projects and tasks in every lesson. If you've wanted to learn Photoshop or perhaps made previous attempts and failed, this is the course for you. Mark makes Photoshop fun and understandable. You'll be creating in no time when you enroll in Rock Out with Photoshop! What Students Will Learn: You will have mastered resizing and cropping images in Photoshop. You will be able to make corrective and creative color adjustments using Photoshop. You will be able to creatively use type in Photoshop. You will understand how and why to use the Photoshop layers palette to isolate image pixels. You will be able to make complex selections in Photoshop to isolate different elements within images. | BizLibrary |
| Rock Out with Photoshop: Adding Color Treatments to Text | Photoshop is frequently used to enhance text. In this video, Mark will demonstrate some techniques for using color treatments with text in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Adding Text to an Image | In this video, Mark will show you how to add text to an image in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Adjusting Canvas Size | You will learn how to adjust the size of the canvas containing an image in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Adjusting Levels on a Greyscale Image | Mark will show you how to set the levels in a greyscale image and enhance the image quality. | BizLibrary |
| Rock Out with Photoshop: Adjusting Shadows and Highlights in an Image | You can make images more interesting by adjusting the shadows (dark areas) and highlights (lighter areas) in an image. Mark will show you the Shadows and Highlights tools in this video. | BizLibrary |
| Rock Out with Photoshop: Automatically Adjusting Colors in Photoshop | You will learn how to use Photoshop's built-in tools to automatically fix colors in Photoshop | BizLibrary |
| Rock Out with Photoshop: Composite Images with the Layer Palette | The layer palette is used to composite images by isolating sets of pixels on various layers. Mark demonstrates in this video. | BizLibrary |
| Rock Out with Photoshop: Converting Images to Black and White | In this video you'll learn how to turn an image from color to grayscale. | BizLibrary |
| Rock Out with Photoshop: Copying Elements from One Image to Another | Copying elements from one image to another is a common task for Photoshop users. You'll learn a couple of ways completing this task in this video. | BizLibrary |
| Rock Out with Photoshop: Corrective Color Adjustments in Photoshop Activity | In this activity, you'll correct a discolored image in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Course Welcome | Mark introduces you to the unique style of this Photoshop course and reviews some tips for success. | BizLibrary |
| Rock Out with Photoshop: Creating a Dramatic Image | You'll get started quickly as you complete this tutorial to alter an image and make it more dramatic in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Creating Buttons | Creating attractive buttons is a common task for Photoshop users. In this video you'll learn how to create a button using Photoshop tools. | BizLibrary |
| Rock Out with Photoshop: Creating Drop Shadows | Drop shadows add depth to image elements and are a popular effect. You'll learn how to properly apply drop shadows in this video. | BizLibrary |
| Rock Out with Photoshop: Creative Typography Activity | In this activity, you'll use creative typography to create a cool magazine cover in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Cropping an Image | You will learn how to use the crop tool to resize images in Photoshop | BizLibrary |
| Rock Out with Photoshop: Cropping for a Specific Frame Size | Sometimes you need to make an image a specific size for framing. In this video you'll learn how to crop to a specific frame size in Photoshop | BizLibrary |
| Rock Out with Photoshop: Enhancing Colors | In this video you'll learn how to enhance colors for more creative imaging in Photoshop. | BizLibrary |
| Rock Out with Photoshop: How to Add Simple Effects to Text | The layer palette has a number of built-in effects that you can use with text in Photoshop. | BizLibrary |
| Rock Out with Photoshop: How to Adjust Image Resolution | In this video, Mark discusses image resolution and image size. You will learn appropriate resolution for digital media, print and other image applications. | BizLibrary |
| Rock Out with Photoshop: How to Change the Shape of Text | Mark introduces you to the tools that allow you to change the shape of text in Photoshop. | BizLibrary |
| Rock Out with Photoshop: How to Export a Photoshop Image for the Web | You'll export your completed image in to a format that can be displayed on the web and in social media | BizLibrary |
| Rock Out with Photoshop: How to Warp Text and Place Text on a Line or Circle | You can get text to follow a line or a circle in Photoshop. In this video, Mark will show you how. | BizLibrary |
| Rock Out with Photoshop: Hue, Saturation and Brightness Adjustments | Mark will teach you how to use an adjustment layer to alter image colors using hue, saturation and brightness. | BizLibrary |
| Rock Out with Photoshop: Layer Masking | Masks are commonly used to expose part of a Photoshop layer while hiding the reminder. Mark will demonstrate masking in this video. | BizLibrary |
| Rock Out with Photoshop: Make Artistic Crops Activity | In this activity, you'll artistically crop images to change an images focal point, impact and meaning. | BizLibrary |
| Rock Out with Photoshop: Making Typographical Adjustments to Text in Photoshop | You'll learn how to make traditional typographical adjustments to text in this video. | BizLibrary |
| Rock Out with Photoshop: Placing Objects in Other Pictures | You can use Photoshop to make it appear like a person is holding an object. Mark will review this technique in this video. | BizLibrary |
| Rock Out with Photoshop: Placing Text Behind a Person | A commonly used effect is to place text behind a person in an image. You see this effect used frequently on magazine covers and in advertising. Mark will show you how to do this using selections in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Removing People out of the Background | Removing people from the backgrounds in Photoshop is something many users have to do frequently. Mark will show you the steps required to successfully extract people from the background of an image. | BizLibrary |
| Rock Out with Photoshop: Removing the Background | There are times in which it's necessary to remove the background entirely from an image, leaving just the image subject. Mark will demonstrate how to remove backgrounds in this video. | BizLibrary |
| Rock Out with Photoshop: Straightening and Cropping an Image | A crooked image can be fixed. In this video, Mark will show you how to straighten a crooked image and then crop it in Photoshop. | BizLibrary |
| Rock Out with Photoshop: Understanding Color Modes | Photoshop has different color modes for different types of work. In this video, Mark will explain the color modes and when to use them. | BizLibrary |
| Rock Out with Photoshop: Using the Layer Effects | There are a number of live effects that can be applied through the layers palette. Mark will review a number of those effects in this video. | BizLibrary |
| Rock Out with Photoshop: Using the Layer Palette | The layer palette is, perhaps, the most important tool available in Photoshop to manipulate and move image pixels. In this video Mark will introduce this important tool. | BizLibrary |
| Rock Out with Photoshop: Working with Long Columns of Text | In this video, you'll learn to work with longer text passages in Photoshop. | BizLibrary |
Animation
| Course Name | Description | Partner |
|---|---|---|
| 3D in After Effects CC | Video School | |
| 3ds Max + V-Ray Course | Video School | |
| Kinetic Typography Crash Course | Video School | |
| Maya for Beginners | Video School | |
| Whiteboard Animations with VideoScribe | Video School |
Anti-harassment
| Course Name | Description | Partner |
|---|---|---|
| 4 Perspectives on Bullying and Harassment | There are increasing reports of bullying and harassment in the workplace with recent figures suggesting 30% of people experience this. Peter Quarry and Eve Ash discuss how it is defined, how it impacts on health and safety, why some people target others, and the difference between unpleasantness and bullying. Peter Quarry provides tips on how to recognize when bullying and harassment occur, the actions that should be taken and companies’ responsibilities for creating safe work environments. He stresses that organizations need to define bullying and harassment and provide training so that everyone knows when a line has been crossed. A safe workplace is the paramount objective. | BizLibrary |
| A Harassment-Free Workplace (CA): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (CA)” lesson, which is the second lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer common questions and concerns. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (CA)” lesson, which is the seventh lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (CA)” lesson, which is the third lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federal and state protected characteristics are, and the laws that cover these characteristics. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (CA)” lesson, which is the fifth lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Empowering Employees to Speak Up | Welcome to the “Empowering Employees to Speak Up (CA)” lesson, which is the 15th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on strategies for organizations to empower employees to confidently speak up and report harassment. Participants will learn about the importance of creating a supportive environment where employees feel safe and encouraged to report inappropriate behavior. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (CA)” lesson, which is the first lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federal and state-protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. **updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (CA)” lesson, which is the first lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federal and state-protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Investigating Complaints | Welcome to the “Investigating Complaints (CA)” lesson, which is the 12th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Maintaining Professional Integrity | Welcome to the “Maintaining Professional Integrity (CA)” lesson, which is the 18th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on how managers can uphold professional integrity and prevent situations that could lead to harassment accusations. Participants will learn best practices for maintaining appropriate boundaries, ensuring respectful communication, and modeling behavior that aligns with organizational values. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment (CA),” which is the final lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. **updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (CA)” lesson, which is the ninth lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (CA)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Reporting Harassment | Welcome to the “Reporting Harassment (CA)” lesson, which is the eighth lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Risk Factors | Welcome to the “Risk Factors (CA)” lesson, which is the 17th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an overview of the 12 key risk factors identified by the Equal Employment Opportunity Commission (EEOC) that contribute to workplace harassment. The lesson will explore how these factors can create an environment where harassment is more likely to occur and how they can impact the effectiveness of anti-harassment efforts. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (CA)” lesson, which is the sixth lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Signs of Discrimination | Welcome to the “Signs of Discrimination (CA)” lesson, which is the fourth lesson in the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge necessary to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): The Organization’s Role | Welcome to “The Organization’s Role (CA)” lesson, which is the 11th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): The Supervisor’s Role | Welcome to “The Supervisor’s Role (CA)” lesson, which is the 10th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): Understanding Liability | Welcome to the “Understanding Liability (CA)” lesson, which is the 13th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (CA): When Swearing Becomes Harassment | Welcome to the “When Swearing Becomes Harassment (CA)” lesson, which is the 16th lesson in the “A Harassment-Free Workplace (California)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explores how and when cursing in the workplace crosses the line into harassment. Participants will learn about the context and impact of using profanity, including how seemingly innocuous language can become offensive or threatening depending on the situation and the individuals involved. The lesson will also provide guidance on how to set clear expectations for respectful communication, handle complaints related to offensive language, and promote a professional and inclusive work environment. **updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (Connecticut) | Welcome to the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 19 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace (CT): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (CT)” lesson, which is the second lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. | BizLibrary |
| A Harassment-Free Workplace (CT): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (CT)” lesson, which is the seventh lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (CT): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (CT)” lesson, which is the third lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. | BizLibrary |
| A Harassment-Free Workplace (CT): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (CT)” lesson, which is the fifth lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (CT): Empowering Employees to Speak Up | Welcome to the “Empowering Employees to Speak Up (CT)” lesson, which is the 15th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on strategies for organizations to empower employees to confidently speak up and report harassment. Participants will learn about the importance of creating a supportive environment where employees feel safe and encouraged to report inappropriate behavior. | BizLibrary |
| A Harassment-Free Workplace (CT): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (CT)” lesson, which is the first lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (CT): Investigating Complaints | Welcome to the “Investigating Complaints (CT)” lesson, which is the 12th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace (CT): Maintaining Professional Integrity | Welcome to the “Maintaining Professional Integrity (CT)” lesson, which is the 17th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on how managers can uphold professional integrity and prevent situations that could lead to harassment accusations. Participants will learn best practices for maintaining appropriate boundaries, ensuring respectful communication, and modeling behavior that aligns with organizational values. | BizLibrary |
| A Harassment-Free Workplace (CT): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment (CT)” lesson, which is the final lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (CT): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (CT)” lesson, which is the ninth lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace (CT): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (CT)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (CT): Reporting Harassment | Welcome to the “Reporting Harassment (CT)” lesson, which is the eighth lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace (CT): Risk Factors | Welcome to the “Risk Factors (CT)” lesson, which is the 16th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an overview of the 12 key risk factors identified by the Equal Employment Opportunity Commission (EEOC) that contribute to workplace harassment. The lesson will explore how these factors can create an environment where harassment is more likely to occur and how they can impact the effectiveness of anti-harassment efforts. | BizLibrary |
| A Harassment-Free Workplace (CT): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (CT)” lesson, which is the sixth lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace (CT): Signs of Discrimination | Welcome to the “Signs of Discrimination (CT)” lesson, which is the fourth lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (CT): The Organization’s Role | Welcome to “The Organization’s Role (CT)” lesson, which is the 11th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (CT): The Supervisor’s Role | Welcome to “The Supervisor’s Role (CT)” lesson, which is the 10th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (CT): Understanding Liability | Welcome to the “Understanding Liability (CT)” lesson, which is the 13th lesson in the “A Harassment-Free Workplace (Connecticut)” course designed to educate employees and managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace (DE): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (DE)” lesson, which is the second in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. This lesson also includes how Delaware law addresses sexual harassment. | BizLibrary |
| A Harassment-Free Workplace (DE): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (DE)” lesson, which is the seventh in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (DE): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (DE)” lesson, which is the third in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. This lesson also covers how Delaware law protects against discrimination in the workplace. | BizLibrary |
| A Harassment-Free Workplace (DE): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (DE)” lesson, which is the fifth in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (DE): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (DE) lesson, which is the first of 10 in the “A Harassment-Free Workplace for Employees (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. This lesson also includes how Delaware state law protects against harassment in the workplace. | BizLibrary |
| A Harassment-Free Workplace (DE): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (DE)” lesson, which is the first in the “A Harassment-Free Workplace for Supervisors (Delaware)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. This lesson also covers responsibilities for supervisors in Delaware to protect against workplace harassment and discrimination. | BizLibrary |
| A Harassment-Free Workplace (DE): Investigating Complaints | Welcome to the “Investigating Complaints (DE)” lesson, which is the 12th in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. This lesson also covers the investigation process in Delaware. | BizLibrary |
| A Harassment-Free Workplace (DE): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment (DE)” which is the final lesson in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (DE): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (DE)” lesson, which is the ninth in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace (DE): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (DE)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace for Supervisors in Delaware)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (DE): Reporting Harassment | Welcome to the “Reporting Harassment (DE)” lesson, which is the eighth in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace (DE): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (DE)” lesson, which is the sixth in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace (DE): Signs of Discrimination | Welcome to the “Signs of Discrimination (DE)” lesson, which is the fourth in the “A Harassment-Free Workplace (Delaware)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (DE): The Organization’s Role | Welcome to “The Organization’s Role (DE)” lesson, which is the 11th in the “A Harassment-Free Workplace for Supervisors (Delaware)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (DE): The Supervisor’s Role | Welcome to “The Supervisor’s Role (DE)” lesson, which is the 10th in the “A Harassment-Free Workplace for Supervisors (Delaware)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (DE): Understanding Liability | Welcome to the “Understanding Liability (DE)” lesson, which is the 13th in the “A Harassment-Free Workplace for Supervisors (Delaware)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace (Federal): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment” lesson, which is the second in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. | BizLibrary |
| A Harassment-Free Workplace (Federal): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies” lesson, which is the seventh in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (Federal): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics” lesson, which is the third in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. | BizLibrary |
| A Harassment-Free Workplace (Federal): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct” lesson, which is the fifth in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (Federal): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment” lesson, which is the first of 10 in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (Federal): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors” lesson, which is the first in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (Federal): Investigating Complaints | Welcome to the “Investigating Complaints” lesson, which is the 10th in the “A Harassment-Free Workplace for Federal Supervisors” course designed to educate federal contractor supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace (Federal): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment,” which is the final lesson in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (Federal): Recognizing Red Flags | Welcome to the “Recognizing Red Flags” lesson, which is the 12th lesson in the “A Harassment-Free Workplace for Federal Supervisors” course designed to educate federal contractor supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (Federal): Reporting Harassment | Welcome to the “Reporting Harassment” lesson, which is the eighth in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace (Federal): Signs of Discrimination | Welcome to the “Signs of Discrimination” lesson, which is the fourth in the “A Harassment-Free Workplace (Federal)” course designed to educate federal contractor employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (Federal): The Organization’s Role | Welcome to “The Organization’s Role” lesson, which is the 9th in the “A Harassment-Free Workplace for Federal Supervisors” course designed to educate federal contractor supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (Federal): The Supervisor’s Role | Welcome to “The Supervisor’s Role” lesson, which is the 8th in the “A Harassment-Free Workplace for Federal Supervisors” course designed to educate federal contractor supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (Federal): Understanding Liability | Welcome to the “Understanding Liability” lesson, which is the 11th in the “A Harassment-Free Workplace for Federal Supervisors” course designed to educate federal contractor supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace (IL): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (IL)” lesson, which is the second in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. Illinois law addressing sexual harassment is also covered. | BizLibrary |
| A Harassment-Free Workplace (IL): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (IL)” lesson, which is the seventh in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (IL): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (IL)” lesson, which is the third in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. This lesson also covers how Illinois law protects against discrimination. | BizLibrary |
| A Harassment-Free Workplace (IL): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (IL)” lesson, which is the fifth in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (IL): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (IL)” lesson, which is the first in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. It also adds the specific protections under Illinois law. | BizLibrary |
| A Harassment-Free Workplace (IL): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (IL)” lesson, which is the first in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. This lesson also covers the protections under Illinois state law, as well as the specific responsibilities that supervisors have in preventing and addressing harassment in the workplace. | BizLibrary |
| A Harassment-Free Workplace (IL): Investigating Complaints | Welcome to the “Investigating Complaints (IL)” lesson, which is the 12th in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace (IL): Maintaining Professional Integrity | Welcome to the “Maintaining Professional Integrity (IL)” lesson, which is the 18th lesson in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on how managers can uphold professional integrity and prevent situations that could lead to harassment accusations. Participants will learn best practices for maintaining appropriate boundaries, ensuring respectful communication, and modeling behavior that aligns with organizational values. | BizLibrary |
| A Harassment-Free Workplace (IL): Practical Strategies for a Respectful Environment | Welcome to “Practical Strategies for a Respectful Environment,” which is the final lesson in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (IL): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (IL)” lesson, which is the ninth in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace (IL): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (IL)” lesson, which is the 14th in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (IL): Reporting Harassment | Welcome to the “Reporting Harassment (IL)” lesson, which is the eighth in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. This lesson also covers how to report harassment in Illinois. | BizLibrary |
| A Harassment-Free Workplace (IL): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (IL)” lesson, which is the sixth in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace (IL): Signs of Discrimination | Welcome to the “Signs of Discrimination (IL)” lesson, which is the fourth in the “A Harassment-Free Workplace (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (IL): The Organization’s Role | Welcome to “The Organization’s Role (IL)” lesson, which is the 11th in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (IL): The Supervisor’s Role | Welcome to “The Supervisor’s Role (IL)” lesson, which is the 10th in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (IL): Understanding Liability | Welcome to the “Understanding Liability (IL)” lesson, which is the 13th in the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment” lesson, which is the second in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies” lesson, which is the seventh in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics” lesson, which is the third in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct” lesson, which is the fifth in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment” lesson, which is the first of 10 in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors” lesson, which is the first in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Investigating Complaints | Welcome to the “Investigating Complaints” lesson, which is the 12th in the “A Harassment-Free Workplace for Manufacturing Supervisors” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment,” which is the final lesson in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion” lesson, which is the ninth in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Recognizing Red Flags | Welcome to the “Recognizing Red Flags” lesson, which is the 14th lesson in the “A Harassment-Free Workplace for Manufacturing Supervisors” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Reporting Harassment | Welcome to the “Reporting Harassment” lesson, which is the eighth in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity” lesson, which is the sixth in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Signs of Discrimination | Welcome to the “Signs of Discrimination” lesson, which is the fourth in the “A Harassment-Free Workplace for Manufacturing” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): The Organization’s Role | Welcome to “The Organization’s Role” lesson, which is the 11th in the “A Harassment-Free Workplace for Manufacturing Supervisors” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): The Supervisor’s Role | Welcome to “The Supervisor’s Role” lesson, which is the 10th in the “A Harassment-Free Workplace for Manufacturing Supervisors” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (Manufacturing): Understanding Liability | Welcome to the “Understanding Liability” lesson, which is the 13th in the “A Harassment-Free Workplace for Manufacturing Supervisors” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace (ME): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (ME)” lesson, which is the second in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. | BizLibrary |
| A Harassment-Free Workplace (ME): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (ME)” lesson, which is the seventh in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (ME): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (ME)” lesson, which is the third in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. | BizLibrary |
| A Harassment-Free Workplace (ME): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (ME)” lesson, which is the fifth in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (ME): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (ME)” lesson, which is the first of 10 in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (ME): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (ME)” lesson, which is the first in the “A Harassment-Free Workplace (Maine)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (ME): Investigating Complaints | Welcome to the “Investigating Complaints (ME)” lesson, which is the 12th in the “A Harassment-Free Workplace (Maine)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace (ME): Practical Strategies for a Respectful Environment | Welcome to “Practical Strategies for a Respectful Environment (ME),” which is the final lesson in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (ME): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (ME)” lesson, which is the ninth in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace (ME): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (ME)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace (Maine)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (ME): Reporting Harassment | Welcome to the “Reporting Harassment (ME)” lesson, which is the eighth in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace (ME): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (ME)” lesson, which is the sixth in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace (ME): Signs of Discrimination | Welcome to the “Signs of Discrimination (ME)” lesson, which is the fourth in the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (ME): The Organization’s Role | Welcome to “The Organization’s Role (ME)” lesson, which is the 11th in the “A Harassment-Free Workplace (Maine)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (ME): The Supervisor’s Role | Welcome to “The Supervisor’s Role (ME)” lesson, which is the 10th in the “A Harassment-Free Workplace (Maine)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (ME): Understanding Liability | Welcome to the “Understanding Liability (ME)” lesson, which is the 13th in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace (NY): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (NY)” lesson, which is the second in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (NY)” lesson, which is the seventh in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (NY)” lesson, which is the third in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (NY)” lesson, which is the fifth in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (NY)” lesson, which is the first of 10 in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (NY)” lesson, which is the first in the “A Harassment-Free Workplace (New York)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Investigating Complaints | Welcome to the “Investigating Complaints (NY)” lesson, which is the 12th in the “A Harassment-Free Workplace (New York)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment (NY),” which is the final lesson in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (NY)” lesson, which is the ninth in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (NY)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace (New York)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Reporting Harassment | Welcome to the “Reporting Harassment (NY)” lesson, which is the eighth in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (NY)” lesson, which is the sixth in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Signs of Discrimination | Welcome to the “Signs of Discrimination (NY)” lesson, which is the fourth in the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): The Organization’s Role | Welcome to “The Organization’s Role (NY)” lesson, which is the 11th in the “A Harassment-Free Workplace (New York)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): The Supervisor’s Role | Welcome to “The Supervisor’s Role (NY)” lesson, which is the 10th in the “A Harassment-Free Workplace (New York)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (NY): Understanding Liability | Welcome to the “Understanding Liability (NY)” lesson, which is the 13th in the “A Harassment-Free Workplace (New York)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (TX)” lesson, which is the second in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (TX)” lesson, which is the seventh in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (TX)” lesson, which is the third in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (TX)” lesson, which is the fifth in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (TX)” lesson, which is the first of 10 in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (TX)” lesson, which is the first in the “A Harassment-Free Workplace (Texas)" course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Investigating Complaints | Welcome to the “Investigating Complaints (TX)” lesson, which is the 12th in the “A Harassment-Free Workplace (Texas)" course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment (TX)” lesson, which is the final lesson in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (TX)” lesson, which is the ninth in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (TX)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace (Texas)" course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Reporting Harassment | Welcome to the “Reporting Harassment (TX)” lesson, which is the eighth in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (TX)” lesson, which is the sixth in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Signs of Discrimination | Welcome to the “Signs of Discrimination (TX)” lesson, which is the fourth in the “A Harassment-Free Workplace (Texas)" course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): The Organization’s Role | Welcome to “The Organization’s Role (TX)” lesson, which is the 11th in the “A Harassment-Free Workplace (Texas)" course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): The Supervisor’s Role | Welcome to “The Supervisor’s Role (TX)” lesson, which is the 10th in the “A Harassment-Free Workplace (Texas)" course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (TX): Understanding Liability | Welcome to the “Understanding Liability (TX)” lesson, which is the 13th in the “A Harassment-Free Workplace (Texas)" course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace (WA): Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment (WA)” lesson, which is the second in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. | BizLibrary |
| A Harassment-Free Workplace (WA): Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies (WA)” lesson, which is the seventh in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace (WA): Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics (WA)” lesson, which is the third in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. | BizLibrary |
| A Harassment-Free Workplace (WA): Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct (WA)” lesson, which is the fifth in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace (WA): Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment (WA)” lesson, which is the first of 10 in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (WA): Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors (WA)” lesson, which is the first in the “A Harassment-Free Workplace (Washington)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace (WA): Investigating Complaints | Welcome to the “Investigating Complaints (WA)” lesson, which is the 12th in the “A Harassment-Free Workplace (Washington)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace (WA): Practical Strategies for a Respectful Environment | Welcome to the “Practical Strategies for a Respectful Environment (WA),” which is the final lesson in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace (WA): Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion (WA)” lesson, which is the ninth in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace (WA): Recognizing Red Flags | Welcome to the “Recognizing Red Flags (WA)” lesson, which is the 14th lesson in the “A Harassment-Free Workplace (Washington)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace (WA): Reporting Harassment | Welcome to the “Reporting Harassment (WA)” lesson, which is the eighth in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace (WA): Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity (WA)” lesson, which is the sixth in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace (WA): Signs of Discrimination | Welcome to the “Signs of Discrimination (WA)” lesson, which is the fourth in the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace (WA): The Organization’s Role | Welcome to “The Organization’s Role (WA)” lesson, which is the 11th in the “A Harassment-Free Workplace (Washington)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace (WA): The Supervisor’s Role | Welcome to “The Supervisor’s Role (WA)” lesson, which is the 10th in the “A Harassment-Free Workplace (Washington)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace (WA): Understanding Liability | Welcome to the “Understanding Liability (WA)” lesson, which is the 13th in the “A Harassment-Free Workplace (Washington)” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| A Harassment-Free Workplace for Employees | Welcome to the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Employees (California) | Welcome to the “A Harassment-Free Workplace (California)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace for Employees (Delaware) | Welcome to the “A Harassment-Free Workplace for Employees (Delaware)” course designed to educate Delaware employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Employees (Illinois) | Welcome to the “A Harassment-Free Workplace for Employees (Illinois)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Employees (Maine) | Welcome to the “A Harassment-Free Workplace (Maine)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Employees (New York) | Welcome to the “A Harassment-Free Workplace (New York)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace for Employees (Texas) | Welcome to the “A Harassment-Free Workplace (Texas)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace for Employees (Washington) | Welcome to the “A Harassment-Free Workplace (Washington)” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Federal Employees | Welcome to the “A Harassment-Free Workplace for Federal Employees” course, designed to educate federal contractor employees on how to foster a respectful work environment by addressing and preventing harassment in all forms. This course, comprising 8 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. This course was designed with federal contractors in mind and is not intended to provide information on state or local nondiscrimination and anti-harassment requirements. It is the responsibility of the organization to ensure this course meets their specific training requirements. Organizations should consult with their legal counsel to verify compliance with specific requirements applicable to their organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Federal Supervisors | Welcome to the “A Harassment-Free Workplace for Federal Supervisors” course, designed to educate federal contractor supervisors on how to foster a respectful work environment by addressing and preventing harassment in all forms. This course, comprising 13 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors in every role can feel confident in their ability to contribute to a harassment-free workplace. This course was designed with federal contractors in mind and is not intended to provide information on state or local nondiscrimination and anti-harassment requirements. It is the responsibility of the organization to ensure this course meets their specific training requirements. Organizations should consult with their legal counsel to verify compliance with specific requirements applicable to their organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Manufacturing Employees | Welcome to the “A Harassment-Free Workplace for Manufacturing Employees” course designed to educate manufacturing employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 10 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, employees in every role can feel confident in their ability to contribute to a harassment-free workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Manufacturing Supervisors | Welcome to the “A Harassment-Free Workplace for Manufacturing Supervisors” course designed to educate manufacturing supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Supervisors | Welcome to the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Supervisors (California) | Welcome to the “A Harassment-Free Workplace (California)” course designed to educate managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace for Supervisors (Delaware) | Welcome to the “A Harassment-Free Workplace for Supervisors (Delaware)” course designed to educate managers in Delaware on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Supervisors (Illinois) | Welcome to the “A Harassment-Free Workplace for Supervisors (Illinois)” course designed to educate managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 16 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Supervisors (Maine) | Welcome to the “A Harassment-Free Workplace (Maine)” course designed to educate managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace for Supervisors (New York) | Welcome to the “A Harassment-Free Workplace (NY)” course designed to educate managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace for Supervisors (Texas) | Welcome to the “A Harassment-Free Workplace (Texas)" course designed to educate managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). **Updated 10/2025** | BizLibrary |
| A Harassment-Free Workplace for Supervisors (Washington) | Welcome to the “A Harassment-Free Workplace (Washington)” course designed to educate managers on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This course, comprising 15 lessons, discusses key topics such as bullying, discrimination, sexual harassment, bystander intervention, sex and gender issues, reporting procedures, and prevention practices. Additionally, it addresses supervisor-specific topics, such as the supervisor’s and organization’s role in addressing harassment, investigation procedures, liability, and recognizing signs of harassment. Throughout each lesson, this course equips viewers with knowledge, tools, and resources to take a stand against inappropriate behavior. Through the use of real-life examples, interactive scenarios, and actionable tips, supervisors can feel prepared to prevent and address poor behavior and create a harassment-free workplace for all. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Harassment-Free Workplace: Addressing Sexual Harassment | Welcome to the “Addressing Sexual Harassment” lesson, which is the second in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will learn what constitutes sexual harassment, including both overt and subtle behaviors. Additionally, this lesson will explain the legal standards for workplace conduct and answer any common questions and concerns. | BizLibrary |
| A Harassment-Free Workplace: Bystander Intervention Strategies | Welcome to the “Bystander Intervention Strategies” lesson, which is the seventh in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with practical strategies for becoming active bystanders in preventing and addressing workplace harassment. The lesson introduces proven intervention techniques like direct action, distraction, documentation, delegation, and delay—empowering bystanders to respond effectively without putting themselves at risk. | BizLibrary |
| A Harassment-Free Workplace: Discrimination & the Protected Characteristics | Welcome to the “Discrimination & the Protected Characteristics” lesson, which is the third in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides an in-depth look at workplace discrimination and the importance of safeguarding protected characteristics under the law. In this experience, viewers will understand what makes discrimination a form of harassment, what the federally protected characteristics are, and the laws that cover these characteristics. | BizLibrary |
| A Harassment-Free Workplace: Eliminating Abusive Conduct | Welcome to the “Eliminating Abusive Conduct” lesson, which is the fifth in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson explains what bullying is, the various forms, and what constitutes illegal bullying and harassment. Viewers will also gain practical tips for protecting themselves and others against bullying behaviors. | BizLibrary |
| A Harassment-Free Workplace: Introduction to Anti-Harassment | Welcome to the “Introduction to Anti-Harassment” lesson, which is the first of 10 in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate employees about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace: Introduction to Anti-Harassment for Supervisors | Welcome to the “Introduction to Anti-Harassment for Supervisors” lesson, which is the first in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson serves as an opener for the conversation about workplace harassment. Viewers will briefly learn about what harassment is, what makes it illegal, the federally protected characteristics, and ways the course plans to thoroughly educate supervisors about prevention and response practices. | BizLibrary |
| A Harassment-Free Workplace: Investigating Complaints | Welcome to the “Investigating Complaints” lesson, which is the 12th in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a thorough overview of the procedures and best practices for investigating harassment complaints in the workplace. By the end of the lesson, participants will be equipped with the skills to effectively manage harassment complaints, support affected individuals, and uphold a culture of accountability and fairness in the workplace. | BizLibrary |
| A Harassment-Free Workplace: Practical Strategies for a Respectful Environment | Welcome to “Practical Strategies for a Respectful Environment,” which is the final lesson in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides actionable strategies for fostering a respectful workplace and avoiding behaviors that could be perceived as harassment. Viewers will learn about simple ways to maintain professional boundaries and assess their own behaviors to help ensure the workplace stays free from harassment. | BizLibrary |
| A Harassment-Free Workplace: Practices & Principles for Inclusion | Welcome to the “Practices & Principles for Inclusion” lesson, which is the ninth in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. In this lesson, participants will explore what it means to create an inclusive environment, where all employees—regardless of their background, identity, or role—feel respected and valued. By the end of the lesson, participants will understand how inclusion strengthens workplace dynamics and how to actively contribute to an environment where harassment is less likely to occur. | BizLibrary |
| A Harassment-Free Workplace: Recognizing Red Flags | Welcome to the “Recognizing Red Flags” lesson, which is the 14th lesson in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson focuses on equipping managers with the skills to recognize red flags and signs that an employee may be experiencing harassment. Participants will learn to identify subtle and overt indicators of harassment, such as changes in behavior, declining performance, expressions of distress, withdrawal, anxiety, and shifts in workplace interactions. By the end of the lesson, managers will be better prepared to detect and address potential harassment issues, fostering a supportive and proactive work environment. | BizLibrary |
| A Harassment-Free Workplace: Reporting Harassment | Welcome to the “Reporting Harassment” lesson, which is the eighth in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson guides participants through the essential steps and best practices for reporting workplace harassment. Learners will explore the importance of addressing harassment promptly, the different channels available for reporting incidents, and the protections in place for those who come forward. | BizLibrary |
| A Harassment-Free Workplace: Sex & Gender Inclusivity | Welcome to the “Sex & Gender Inclusivity” lesson, which is the sixth in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson provides a comprehensive overview of sex and gender inclusivity as a key component of creating a harassment-free workplace. Participants learn about key sex and gender-related terms, the challenges faced by individuals across the gender spectrum, and how these challenges can manifest as illegal harassment or discrimination. The lesson also provides guidance on the use of inclusive language, pronouns, and how to address gender-based harassment or microaggressions. | BizLibrary |
| A Harassment-Free Workplace: Signs of Discrimination | Welcome to the “Signs of Discrimination” lesson, which is the fourth in the “A Harassment-Free Workplace” course designed to educate employees on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson equips participants with the knowledge to identify the subtle and overt signs of workplace discrimination. In this experience, participants will also learn about key topics, such as unconscious bias, intraclass harassment, intersectional harassment, and microaggressions. | BizLibrary |
| A Harassment-Free Workplace: The Organization’s Role | Welcome to “The Organization’s Role” lesson, which is the 11th in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson examines the critical role that organizations play in safeguarding employees from harassment and ensuring a respectful workplace. Viewers will learn about key elements such as developing clear policies, providing comprehensive training, establishing reporting mechanisms, and ensuring accountability at all levels. | BizLibrary |
| A Harassment-Free Workplace: The Supervisor’s Role | Welcome to “The Supervisor’s Role” lesson, which is the 10th in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. This lesson is designed to equip supervisors with the knowledge and skills necessary to effectively protect employees from harassment and maintain a respectful workplace. Viewers will learn about the responsibilities of supervisors, including enforcing anti-harassment policies, understanding the laws, spotting signs of harassment, and responding to complaints. Supervisors will also learn what to do if they are ever accused of harassment. | BizLibrary |
| A Harassment-Free Workplace: Understanding Liability | Welcome to the “Understanding Liability” lesson, which is the 13th in the “A Harassment-Free Workplace” course designed to educate supervisors on how to foster a respectful and inclusive work environment by addressing and preventing harassment in all forms. Participants will learn about the legal and organizational responsibilities related to harassment, including the potential liabilities faced by individuals and organizations. This lesson also looks at various reasons an employee may be reluctant to report harassment. By the end of the lesson, participants will be equipped with a clear understanding of how to manage and reduce liability risks. | BizLibrary |
| Anti-Harassment Crash Course | Welcome to the “Anti-Harassment Crash Course” video series intended to provide focused and actionable content on the topic of sexual harassment. This course, which comprises four video lessons, explains what sexual harassment is and describes what constitutes workplace harassment. In addition, it addresses how to avoid being an offender and how to respond if you witness or endure sexual harassment. Finally, this lesson outlines the employer’s duties in sexual harassment situations at work. Ultimately, learners should understand what sexual harassment is and know how to deal with it if it occurs. | BizLibrary |
| Anti-Harassment Crash Course (Manufacturing) | Welcome to the “Anti-Harassment Crash Course (Manufacturing Version)” video series intended to provide focused and actionable content on the topic of sexual harassment. This course, which comprises four video lessons, explains what sexual harassment is and describes what constitutes workplace harassment. In addition, it addresses how to avoid being an offender and how to respond if you witness or endure sexual harassment. Finally, this lesson outlines the employer’s duties in sexual harassment situations at work. Ultimately, learners should understand what sexual harassment is and know how to deal with it if it occurs. | BizLibrary |
| Anti-Harassment Crash Course: Organizational Responsibility | Welcome to the “Organizational Responsibility” video lesson intended to underscore the employer’s duties in the case of a sexual harassment incident. This lesson is the last of four in the “Anti-Harassment Crash Course” series, which provides focused and actionable content on the topic of sexual harassment. In this lesson, viewers will learn the importance of establishing a sexual harassment policy, implementing appropriate anti-harassment training, and creating an effective complaint procedure. Learners will also become familiar with tips for conducting a fair and thorough sexual harassment investigation. | BizLibrary |
| Anti-Harassment Crash Course: Organizational Responsibility (Manufacturing) | Welcome to the “Organizational Responsibility” video lesson intended to underscore the employer’s duties in the case of a sexual harassment incident. This lesson is the last of four in the “Anti-Harassment Crash Course (Manufacturing Version)” series, which provides focused and actionable content on the topic of sexual harassment. In this lesson, viewers will learn the importance of establishing a sexual harassment policy, implementing appropriate anti-harassment training, and creating an effective complaint procedure. Learners will also become familiar with tips for conducting a fair and thorough sexual harassment investigation. | BizLibrary |
| Anti-Harassment Crash Course: Reporting Sexual Harassment | Welcome to the “Reporting Sexual Harassment” video lesson meant to guide targets and bystanders in filing a sexual harassment complaint. This lesson is the third of four in the “Anti-Harassment Crash Course” series, which provides focused and actionable content on the topic of sexual harassment. Throughout this lesson, viewers will learn how to appropriately respond if they experience sexual harassment or witness someone else enduring abusive conduct. Learners will also contemplate common reasons why people don’t come forward about harassment. | BizLibrary |
| Anti-Harassment Crash Course: Reporting Sexual Harassment (Manufacturing) | Welcome to the “Reporting Sexual Harassment” video lesson meant to guide targets and bystanders in filing a sexual harassment complaint. This lesson is the third of four in the “Anti-Harassment Crash Course (Manufacturing Version)” series, which provides focused and actionable content on the topic of sexual harassment. Throughout this lesson, viewers will learn how to appropriately respond if they experience sexual harassment or witness someone else enduring abusive conduct. Learners will also contemplate common reasons why people don’t come forward about harassment. | BizLibrary |
| Anti-Harassment Crash Course: Sexual Harassment Basics | Welcome to the “Sexual Harassment Basics” video lesson meant to introduce learners to the most critical aspects of sexual harassment. This lesson is the first of four in the “Anti-Harassment Crash Course” series, which provides focused and actionable content on the topic of sexual harassment. In this lesson, viewers will learn what sexual harassment is and examine examples of what constitutes workplace harassment. Learners will also become familiar with the legal aspects of sexual harassment in the workplace. In the end, viewers should understand that sexual harassment is immoral AND illegal. | BizLibrary |
| Anti-Harassment Crash Course: Sexual Harassment Basics (Manufacturing) | Welcome to the “Sexual Harassment Basics” video lesson meant to introduce learners to the most critical aspects of sexual harassment. This lesson is the first of four in the “Anti-Harassment Crash Course (Manufacturing Version)” series, which provides focused and actionable content on the topic of sexual harassment. In this lesson, viewers will learn what sexual harassment is and examine examples of what constitutes workplace harassment. Learners will also become familiar with the legal aspects of sexual harassment in the workplace. In the end, viewers should understand that sexual harassment is immoral AND illegal. | BizLibrary |
| Anti-Harassment Crash Course: Steering Clear of Sexual Harassment | Welcome to the “Steering Clear of Sexual Harassment” video lesson intended to help learners avoid being an offender. This lesson is the second of four in the “Anti-Harassment Crash Course” series, which provides focused and actionable content on the topic of sexual harassment. During this lesson, viewers will learn helpful hints for staying sexual harassment free at work. In addition, learners will consider key questions to ask themselves if they’re worried about crossing the line. | BizLibrary |
| Anti-Harassment Crash Course: Steering Clear of Sexual Harassment (Manufacturing) | Welcome to the “Steering Clear of Sexual Harassment” video lesson intended to help learners avoid being an offender. This lesson is the second of four in the “Anti-Harassment Crash Course (Manufacturing Version)” series, which provides focused and actionable content on the topic of sexual harassment. During this lesson, viewers will learn helpful hints for staying sexual harassment free at work. In addition, learners will consider key questions to ask themselves if they’re worried about crossing the line. | BizLibrary |
| Anti-Harassment Overview | Welcome to the “Anti-Harassment Overview” video lesson, which introduces the topic of harassment and thoroughly discusses sexual harassment in particular. This lesson first describes the elements and primary types of harassment before discussing what is classified as illegal under Title VII of the Civil Rights Act of 1964. The rest of the video lesson deals with sexual harassment. Specifically, what constitutes it, how it can happen, what the viewer should do if they are experiencing or witnessing sexual harassment, and what happens when a complaint has been filed. | BizLibrary |
| Anti-Harassment: Be an Ally | Welcome to the “Anti-Harassment: Be an Ally” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Be an Ally (CA) | Welcome to the “Anti-Harassment: Be an Ally” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 16th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Be an Ally (CT) | Welcome to the “Anti-Harassment: Be an Ally (Connecticut)” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 16th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. | BizLibrary |
| Anti-Harassment: Be an Ally (DE) | Welcome to the “Anti-Harassment: Be an Ally (Delaware)” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Be an Ally (IL) | Welcome to the “Anti-Harassment: Be an Ally (Illinois)” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Be an Ally (ME) | Welcome to the “Anti-Harassment: Be an Ally” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Be an Ally (NY) | Welcome to the “Anti-Harassment: Be an Ally (New York)” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. **Updated12/2025** | BizLibrary |
| Anti-Harassment: Be an Ally (TX) | Welcome to the “Anti-Harassment: Be an Ally (Texas)” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Be an Ally (WA) | Welcome to the “Anti-Harassment: Be an Ally” lesson designed to educate viewers how to step in tactfully when they see harassment and bullying occurring around them. This lesson is the 13th out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson covers a few different ways to intervene in a bullying situation, including questions to ask and when to involve HR. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Behavior Spectrum | Welcome to the “Anti-Harassment: Behavior Spectrum” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Behavior Spectrum (CA) | Welcome to the “Anti-Harassment: Behavior Spectrum” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Behavior Spectrum (CT) | Welcome to the “Anti-Harassment: Behavior Spectrum (Connecticut)” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. | BizLibrary |
| Anti-Harassment: Behavior Spectrum (DE) | Welcome to the “Anti-Harassment: Behavior Spectrum (Delaware)” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (Delaware)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Behavior Spectrum (IL) | Welcome to the “Anti-Harassment: Behavior Spectrum (Illinois)” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (Illinois)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Behavior Spectrum (ME) | Welcome to the “Anti-Harassment: Behavior Spectrum” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (Maine)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Behavior Spectrum (NY) | Welcome to the “Anti-Harassment: Behavior Spectrum (New York)” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (New York)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Behavior Spectrum (TX) | Welcome to the “Anti-Harassment: Behavior Spectrum (Texas)” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second in the “Expert Insights: Anti-Harassment with Catherine Mattice (Texas)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Behavior Spectrum (WA) | Welcome to the “Anti-Harassment: Behavior Spectrum” lesson that covers how abusive conduct, harassment, and negative behavior occur in a spectrum that escalates in severity. This lesson is the second out of 14 in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Washington)” course that’s designed to provide engaging and meaningful harassment prevention training. More specifically, this lesson discusses how low-level behaviors like microaggressions and incivility can escalate into toxic workplace bullying and violence. Ultimately, viewers will have a clearer idea of how harassment and discrimination are interrelated and how they can escalate over time. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Bringing It All Together (CT) | Welcome to the “Anti-Harassment: Bringing It All Together (Connecticut)” lesson that dives into a scenario and discusses whether toxic behavior could be considered harassment or not. This lesson is the third in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to provide engaging and meaningful harassment prevention training. This lesson gives a realistic example of an exchange between a manager and his team member to prompt a discussion about the difference between bad management and sexual harassment, and how an organization should handle that situation. | BizLibrary |
| Anti-Harassment: Bringing It All Together for Employees (CA) | Welcome to the “Anti-Harassment: Bringing It All Together” lesson that dives into a scenario and discusses whether toxic behavior could be considered harassment or not. This lesson is the third in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to provide engaging and meaningful harassment prevention training. This lesson gives a realistic example of an exchange between a manager and his team member to prompt a discussion about the difference between bad management and sexual harassment, and how an organization should handle that situation. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Bringing It All Together for Supervisors (CA) | Welcome to the “Anti-Harassment: Bringing It All Together” lesson designed to use a scenario to teach a manager how to handle a difficult situation involving potentially unlawful harassment. This lesson is the 31st in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should have a better understanding of how harassment and conflict can be full of gray areas without a clear right or wrong answer. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Bringing It All Together for Supervisors (IL) | Welcome to the “Anti-Harassment: Bringing It All Together for Supervisors” lesson designed to use a scenario to teach a manager how to handle a difficult situation involving potentially unlawful harassment. This lesson is the 26th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should have a better understanding of how harassment and conflict can be full of gray areas without a clear right or wrong answer. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Bullying Behavior | Welcome to the “Anti-Harassment: Bullying Behavior” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Bullying Behavior (CA) | Welcome to the “Anti-Harassment: Bullying Behavior” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Bullying Behavior (CT) | Welcome to the “Anti-Harassment: Bullying Behavior (Connecticut)” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. | BizLibrary |
| Anti-Harassment: Bullying Behavior (DE) | Welcome to the “Anti-Harassment: Bullying Behavior (Delaware)” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Bullying Behavior (IL) | Welcome to the “Anti-Harassment: Bullying Behavior (Illinois)” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Bullying Behavior (ME) | Welcome to the “Anti-Harassment: Bullying Behavior” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Bullying Behavior (NY) | Welcome to the “Anti-Harassment: Bullying Behavior (New York)” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Bullying Behavior (TX) | Welcome to the “Anti-Harassment: Bullying Behavior (Texas)” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Bullying Behavior (WA) | Welcome to the “Anti-Harassment: Bullying Behavior” lesson that dives into the three categories of bullying and how all three work together when someone is engaged in workplace bullying. This lesson is the third out of 14 in the Expert Insights course, “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson helps viewers define workplace bullying so they can recognize it when they see it or experience it themselves. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Coaching Bad Behavior (CA) | Welcome to the “Anti-Harassment: Coaching Bad Behavior” lesson intended to help managers coach someone who’s exhibiting toxic behavior. This lesson is the 27th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video gives a scenario that walks through how to talk to someone who’s gossiping, and common behavior that can contribute to an unhealthy work environment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Coaching Bad Behavior (CT) | Welcome to the “Anti-Harassment: Coaching Bad Behavior (Connecticut)” lesson intended to help managers coach someone who’s exhibiting toxic behavior. This lesson is the 26th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video gives a scenario that walks through how to talk to someone who’s gossiping, and common behavior that can contribute to an unhealthy work environment. | BizLibrary |
| Anti-Harassment: Coaching Bad Behavior (IL) | Welcome to the “Anti-Harassment: Coaching Bad Behavior” lesson intended to help managers coach someone who’s exhibiting toxic behavior. This lesson is the 22nd of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video gives a scenario that walks through how to talk to someone who’s gossiping, and common behavior that can contribute to an unhealthy work environment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Conclusion (CT) | Welcome to the “Anti-Harassment: Conclusion (Connecticut)” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. | BizLibrary |
| Anti-Harassment: Conclusion for Employees | Welcome to the “Anti-Harassment: Conclusion for Employees” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 13 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice,” an engaging and insightful harassment prevention training course for employees. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Employees (CA) | Welcome to the “Anti-Harassment: Conclusion for Employees” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Conclusion for Employees (DE) | Welcome to the “Anti-Harassment: Conclusion for Employees (Delaware)” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 13 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course for employees. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Employees (IL) | Welcome to the “Anti-Harassment: Conclusion for Employees (Illinois)” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 13 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course for employees. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Conclusion for Employees (ME) | Welcome to the “Anti-Harassment: Conclusion for Employees” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 13 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course for employees. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Employees (NY) | Welcome to the “Anti-Harassment: Conclusion for Employees (New York)” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 13 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course for employees. **Updated12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Employees (TX) | Welcome to the “Anti-Harassment: Conclusion for Employees (Texas)” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 13 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course for employees. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Employees (WA) | Welcome to the “Anti-Harassment: Conclusion for Employees” lesson, intended to wrap up the course and call the viewers to action in instances of negative behavior, starting with incivility. This lesson is the final lesson of 14 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course for employees. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors | Welcome to the “Anti-Harassment: Conclusion for Supervisors” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (CA) | Welcome to the “Anti-Harassment: Conclusion for Supervisors” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final lesson in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered that they can help build a positive workplace. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (DE) | Welcome to the “Anti-Harassment: Conclusion for Supervisors (Delaware)” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (IL) | Welcome to the “Anti-Harassment: Conclusion for Supervisors (Illinois)” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (ME) | Welcome to the “Anti-Harassment: Conclusion for Supervisors” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (NY) | Welcome to the “Anti-Harassment: Conclusion for Supervisors (New York)” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (TX) | Welcome to the “Anti-Harassment: Conclusion for Supervisors (Texas)” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Conclusion for Supervisors (WA) | Welcome to the “Anti-Harassment: Conclusion for Supervisors” lesson that’s a wrap-up on harassment prevention training for supervisors with Catherine Mattice. This lesson is the final of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should feel empowered to help build a positive workplace. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Defining Harassment | Welcome to the “Anti-Harassment: Defining Harassment” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Defining Harassment (CA) | Welcome to the “Anti-Harassment: Defining Harassment” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Defining Harassment (CT) | Welcome to the “Anti-Harassment: Defining Harassment (Connecticut)” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. | BizLibrary |
| Anti-Harassment: Defining Harassment (DE) | Welcome to the “Anti-Harassment: Defining Harassment (Delaware)” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Defining Harassment (IL) | Welcome to the “Anti-Harassment: Defining Harassment (Illinois)” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Defining Harassment (ME) | Welcome to the “Anti-Harassment: Defining Harassment” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Defining Harassment (NY) | Welcome to the “Anti-Harassment: Defining Harassment (New York)” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Defining Harassment (TX) | Welcome to the “Anti-Harassment: Defining Harassment (Texas)” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in depth to define terms related to sexual harassment, such as gender identity and gender expression. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Defining Harassment (WA) | Welcome to the “Anti-Harassment: Defining Harassment” lesson that discusses abusive conduct based on a protected characteristic, also known as harassment. This lesson is the fourth out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson covers what constitutes unlawful harassment and goes in-depth to define terms related to sexual harassment, such as gender identity and gender expression. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Everyone’s Responsibility for a Positive Workplace (CA) | Welcome to the “Anti-Harassment: Everyone’s Responsibility for a Positive Workplace” lesson that teaches how employees can help their organizations be more inclusive. This lesson is the 15th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson discusses how an organization’s culture is impacted by every single employee, regardless of their level. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Everyone’s Responsibility for a Positive Workplace (CT) | Welcome to the “Anti-Harassment: Everyone’s Responsibility for a Positive Workplace (Connecticut)” lesson that teaches how employees can help their organizations be more inclusive. This lesson is the 15th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson discusses how an organization’s culture is impacted by every single employee, regardless of their level. | BizLibrary |
| Anti-Harassment: Filing a Complaint | Welcome to the “Anti-Harassment: Filing a Complaint” lesson that covers the process of submitting a report that harassment occurred. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Filing a Complaint (CA) | Welcome to the “Anti-Harassment: Filing a Complaint” lesson that covers the process of submitting a report that harassment occurred. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Filing a Complaint (CT) | Welcome to the “Anti-Harassment: Filing a Complaint (Connecticut)” lesson that covers the process of submitting a report that harassment occurred. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. | BizLibrary |
| Anti-Harassment: Filing a Complaint (DE) | Welcome to the “Anti-Harassment: Filing a Complaint (Delaware)” lesson that covers the process of submitting a report that harassment occurred. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Filing a Complaint (IL) | Welcome to the “Anti-Harassment: Filing a Complaint (Illinois)” lesson that covers the process of submitting a report that harassment occurred. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Filing a Complaint (ME) | Welcome to the “Anti-Harassment: Filing a Complaint” lesson that covers the process of submitting a report that harassment occurred. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Filing a Complaint (NY) | Welcome to the “Anti-Harassment: Filing a Complaint (New York)” lesson that covers the process of submitting a report that harassment occurred. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Filing a Complaint (TX) | Welcome to the “Anti-Harassment: Filing a Complaint (Texas)” lesson that covers the process of submitting a report that harassment occurred. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Filing a Complaint (WA) | Welcome to the “Anti-Harassment: Filing a Complaint” lesson that covers the process of submitting a report that harassment occurred. This lesson is the 10th out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson dives into important things to know when filing a complaint, such as what to do before filing, what the investigation process entails, and general tips for reporting an incident so that everyone feels safe at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Behavior | Welcome to the “Anti-Harassment: Harassment and Behavior” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Behavior (CA) | Welcome to the “Anti-Harassment: Harassment and Behavior” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Harassment and Behavior (CT) | Welcome to the “Anti-Harassment: Harassment and Behavior (Connecticut)” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. | BizLibrary |
| Anti-Harassment: Harassment and Behavior (DE) | Welcome to the “Anti-Harassment: Harassment and Behavior (Delaware)” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Behavior (IL) | Welcome to the “Anti-Harassment: Harassment and Behavior (Illinois)” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Harassment and Behavior (ME) | Welcome to the “Anti-Harassment: Harassment and Behavior” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Behavior (NY) | Welcome to the “Anti-Harassment: Harassment and Behavior (New York)” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Behavior (TX) | Welcome to the “Anti-Harassment: Harassment and Behavior (Texas)” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the sixth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Behavior (WA) | Welcome to the “Anti-Harassment: Harassment and Behavior” lesson that goes over examples of physical, verbal, and visual/nonverbal abusive conduct. This lesson is the seventh out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson covers harassment involving the LGBTQ+ community, women, and personal relationships at work. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment and Bullying Are a Social Phenomenon (CA) | Welcome to the “Anti-Harassment: Harassment and Bullying Are a Social Phenomenon” lesson that discusses what drives toxic behavior so you can more effectively step in when it’s occurring. This lesson is the 20th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will better understand why people act abusive and why behavior tends to escalate if not addressed early on. That way, they can avoid being a silent bystander and counter workplace bullying when they see it. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Harassment and Bullying Are a Social Phenomenon (CT) | Welcome to the “Anti-Harassment: Harassment and Bullying Are a Social Phenomenon (Connecticut)” lesson that discusses what drives toxic behavior so you can more effectively step in when it’s occurring. This lesson is the 19th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will better understand why people act abusive and why behavior tends to escalate if not addressed early on. That way, they can avoid being a silent bystander and counter workplace bullying when they see it. | BizLibrary |
| Anti-Harassment: Harassment and Bullying Are a Social Phenomenon (IL) | Welcome to the “Anti-Harassment: Harassment and Bullying Are a Social Phenomenon” lesson that discusses what drives toxic behavior so you can more effectively step in when it’s occurring. This lesson is the 15th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will better understand why people act abusive and why behavior tends to escalate if not addressed early on. That way, they can avoid being a silent bystander and counter workplace bullying when they see it. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy | Welcome to the “Anti-Harassment: Harassment Prevention Policy” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 14th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (CA) | Welcome to the “Anti-Harassment: Harassment Prevention Policy” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 21st in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (CT) | Welcome to the “Anti-Harassment: Harassment Prevention Policy (Connecticut)” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 20th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (DE) | Welcome to the “Anti-Harassment: Harassment Prevention Policy (Delaware)” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 14th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (IL) | Welcome to the “Anti-Harassment: Harassment Prevention Policy (Illinois)” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 16th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (ME) | Welcome to the “Anti-Harassment: Harassment Prevention Policy” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 14th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (NY) | Welcome to the “Anti-Harassment: Harassment Prevention Policy (New York)” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 14th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (TX) | Welcome to the “Anti-Harassment: Harassment Prevention Policy (Texas)” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 14th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Harassment Prevention Policy (WA) | Welcome to the “Anti-Harassment: Harassment Prevention Policy” lesson that teaches viewers what harassment prevention should be focused on and what a workplace’s documentation on abusive conduct should consist of. This lesson is the 14th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should understand the components that make up actual harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You Feel Harassed | Welcome to the “Anti-Harassment: If You Feel Harassed” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You Feel Harassed (CA) | Welcome to the “Anti-Harassment: If You Feel Harassed” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the tenth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: If You Feel Harassed (CT) | Welcome to the “Anti-Harassment: If You Feel Harassed (Connecticut)” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the tenth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. | BizLibrary |
| Anti-Harassment: If You Feel Harassed (DE) | Welcome to the “Anti-Harassment: If You Feel Harassed (Delaware)” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You Feel Harassed (IL) | Welcome to the “Anti-Harassment: If You Feel Harassed (Illinois)” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: If You Feel Harassed (ME) | Welcome to the “Anti-Harassment: If You Feel Harassed” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You Feel Harassed (NY) | Welcome to the “Anti-Harassment: If You Feel Harassed (New York)” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. **Updates 12/2025** | BizLibrary |
| Anti-Harassment: If You Feel Harassed (TX) | Welcome to the “Anti-Harassment: If You Feel Harassed (Texas)” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the eighth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You Feel Harassed (WA) | Welcome to the “Anti-Harassment: If You Feel Harassed” lesson that discusses what to do if you feel like abusive conduct is happening to you at work. This lesson is the ninth out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson covers steps on what to do if you feel harassed at work, including why you should keep documentation and why it’s important to file a complaint even if you don’t have specific proof about an incident. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You're Accused | Welcome to the “Anti-Harassment: If You’re Accused” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 17th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You're Accused (CA) | Welcome to the “Anti-Harassment: If You’re Accused” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 24th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: If You're Accused (CT) | Welcome to the “Anti-Harassment: If You’re Accused (Connecticut)” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 23rd in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. | BizLibrary |
| Anti-Harassment: If You're Accused (DE) | Welcome to the “Anti-Harassment: If You’re Accused (Delaware)” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 17th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You're Accused (IL) | Welcome to the “Anti-Harassment: If You’re Accused (Illinois)” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 19th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: If You're Accused (ME) | Welcome to the “Anti-Harassment: If You’re Accused” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 17th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You're Accused (NY) | Welcome to the “Anti-Harassment: If You’re Accused (New York)” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 17th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You're Accused (TX) | Welcome to the “Anti-Harassment: If You’re Accused (Texas)” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 17th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: If You're Accused (WA) | Welcome to the “Anti-Harassment: If You’re Accused” lesson designed to give viewers a general idea of the process and the appropriate legal proceedings. This lesson is the 17th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know what to do if they ever find themselves in a position of being accused of harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Implicit Bias (CA) | Welcome to the “Anti-Harassment: Implicit Bias” lesson that teaches what implicit bias is, how the stereotypes and unconscious beliefs we hold affect our behavior, and what we can do to minimize our bias. This lesson is the 30th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should be more self-aware in the future on how they’re acting so they can develop more positive relationships. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Implicit Bias (CT) | Welcome to the “Anti-Harassment: Implicit Bias (Connecticut)” lesson that teaches what implicit bias is, how the stereotypes and unconscious beliefs we hold affect our behavior, and what we can do to minimize our bias. This lesson is the 29th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should be more self-aware in the future on how they’re acting so they can develop more positive relationships. | BizLibrary |
| Anti-Harassment: Implicit Bias (IL) | Welcome to the “Anti-Harassment: Implicit Bias” lesson that teaches what implicit bias is, how the stereotypes and unconscious beliefs we hold affect our behavior, and what we can do to minimize our bias. This lesson is the 25th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should be more self-aware about how they’re acting so they can develop more positive relationships. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Introduction (CT) | Welcome to the “Anti-Harassment: Introduction (Connecticut)” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to provide engaging and meaningful harassment prevention training. | BizLibrary |
| Anti-Harassment: Introduction for Employees | Welcome to the “Anti-Harassment: Introduction for Employees” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 13 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice” course that’s designed to provide engaging and meaningful harassment prevention training. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Employees (CA) | Welcome to the “Anti-Harassment: Introduction for Employees” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to provide engaging and meaningful harassment prevention training. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Introduction for Employees (DE) | Welcome to the “Anti-Harassment: Introduction for Employees (Delaware)” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 13 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Delaware)” course that’s designed to provide engaging and meaningful harassment prevention training. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Employees (IL) | Welcome to the “Anti-Harassment: Introduction for Employees (Illinois)” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 13 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice” course that’s designed to provide engaging and meaningful harassment prevention training. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Introduction for Employees (ME) | Welcome to the “Anti-Harassment: Introduction for Employees” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 13 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Maine)” course that’s designed to provide engaging and meaningful harassment prevention training. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Employees (NY) | Welcome to the “Anti-Harassment: Introduction for Employees (New York)” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 13 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (New York)” course that’s designed to provide engaging and meaningful harassment prevention training. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Employees (TX) | Welcome to the “Anti-Harassment: Introduction for Employees (Texas)” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 13 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Texas)” course that’s designed to provide engaging and meaningful harassment prevention training. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Employees (WA) | Welcome to the “Anti-Harassment: Introduction for Employees” lesson, which covers what viewers should expect to gain from this course, as well as some background into Catherine’s experience with toxic work environments. This lesson is the first of 14 lessons in the “Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Washington)” course that’s designed to provide engaging and meaningful harassment prevention training. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Supervisors | Welcome to the “Anti-Harassment: Introduction for Supervisors” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 21 lessons in the “Expert Insights: Anti-Harassment with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (CA) | Welcome to the “Anti-Harassment: Introduction for Supervisors” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (DE) | Welcome to the “Anti-Harassment: Introduction for Supervisors (Delaware)” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 21 lessons in the “Expert Insights: Anti-Harassment with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (IL) | Welcome to the “Anti-Harassment: Introduction for Supervisors (Illinois)” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 27 lessons in the “Expert Insights: Anti-Harassment with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (ME) | Welcome to the “Anti-Harassment: Introduction for Supervisors” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 21 lessons in the “Expert Insights: Anti-Harassment with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (NY) | Welcome to the “Anti-Harassment: Introduction for Supervisors (New York)” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (TX) | Welcome to the “Anti-Harassment: Introduction for Supervisors (Texas)” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Introduction for Supervisors (WA) | Welcome to the “Anti-Harassment: Introduction for Supervisors” lesson that kicks off the harassment prevention training course for supervisors. This lesson is the first of 21 lessons in the “Expert Insights: Anti-Harassment with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This lesson covers what viewers should expect to gain from this course and why business leaders have additional training for anti-harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Investigations | Welcome to the “Anti-Harassment: Investigations” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 16th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Investigations (CA) | Welcome to the “Anti-Harassment: Investigations” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 23rd in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Investigations (CT) | Welcome to the “Anti-Harassment: Investigations (Connecticut)” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 22nd in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. | BizLibrary |
| Anti-Harassment: Investigations (DE) | Welcome to the “Anti-Harassment: Investigations (Delaware)” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 16th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Investigations (IL) | Welcome to the “Anti-Harassment: Investigations (Illinois)” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 18th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Investigations (ME) | Welcome to the “Anti-Harassment: Investigations” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 16th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Investigations (NY) | Welcome to the “Anti-Harassment: Investigations (New York)” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 16th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Investigations (TX) | Welcome to the “Anti-Harassment: Investigations (Texas)” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 16th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Investigations (WA) | Welcome to the “Anti-Harassment: Investigations” lesson that gives an overview of how HR typically conducts a workplace investigation after a complaint of harassment is received and reviewed. This lesson is the 16th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a clear idea of the investigation process and how organizations can assess their culture to take a more global approach to harassment prevention. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Leaning On Your Core Values (CA) | Welcome to the “Anti-Harassment: Leaning on Your Core Values” lesson meant to highlight how an organization’s mission statement and values can aid in preventing harassment. This lesson is the 26th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video goes into how managers can use their workplace’s core values to counter toxic behavior when they see it. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Leaning On Your Core Values (CT) | Welcome to the “Anti-Harassment: Leaning on Your Core Values (Connecticut)” lesson meant to highlight how an organization’s mission statement and values can aid in preventing harassment. This lesson is the 25th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video goes into how managers can use their workplace’s core values to counter toxic behavior when they see it. | BizLibrary |
| Anti-Harassment: Leaning On Your Core Values (IL) | Welcome to the “Anti-Harassment: Leaning on Your Core Values” lesson meant to highlight how an organization’s mission statement and values can aid in preventing harassment. This lesson is the 21st of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video goes into how managers can use their workplace’s core values to counter toxic behavior when they see it. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Legal Remedies | Welcome to the “Anti-Harassment: Legal Remedies” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 10th in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Legal Remedies (CA) | Welcome to the “Anti-Harassment: Legal Remedies” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 13th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Legal Remedies (CT) | Welcome to the “Anti-Harassment: Legal Remedies (Connecticut)” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 13th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. | BizLibrary |
| Anti-Harassment: Legal Remedies (DE) | Welcome to the “Anti-Harassment: Legal Remedies (Delaware)” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 10th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Legal Remedies (IL) | Welcome to the “Anti-Harassment: Legal Remedies (Illinois)” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 10th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Legal Remedies (ME) | Welcome to the “Anti-Harassment: Legal Remedies” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 10th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Legal Remedies (NY) | Welcome to the “Anti-Harassment: Legal Remedies (New York)” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 10th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Legal Remedies (TX) | Welcome to the “Anti-Harassment: Legal Remedies (Texas)” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 10th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Legal Remedies (WA) | Welcome to the “Anti-Harassment: Legal Remedies” lesson that outlines what can happen if you end up in court over a harassment prevention claim. This lesson is the 11th out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson gives an overview of the various outcomes and process of suing an employer for harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Liability | Welcome to the “Anti-Harassment: Liability” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Liability (CA) | Welcome to the “Anti-Harassment: Liability” lesson that dives into when employers are legally liable for harassment. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson looks at the factors that determine whether employers are liable for employee harassment, and also covers a basic overview of California’s Fair Employment and Housing Act protections. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Liability (CT) | Welcome to the “Anti-Harassment: Liability (Connecticut)” lesson that dives into when employers are legally liable for harassment. This lesson is the ninth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson looks at the factors that determine whether employers are liable for employee harassment, and also covers a basic overview of California’s Fair Employment and Housing Act protections. | BizLibrary |
| Anti-Harassment: Liability (DE) | Welcome to the “Anti-Harassment: Liability (Delaware)” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Liability (IL) | Welcome to the “Anti-Harassment: Liability (Illinois)” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Liability (ME) | Welcome to the “Anti-Harassment: Liability” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Liability (NY) | Welcome to the “Anti-Harassment: Liability (New York)” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Liability (TX) | Welcome to the “Anti-Harassment: Liability (Texas)” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Liability (WA) | Welcome to the “Anti-Harassment: Liability” lesson that dives into the factors that determine when employers are legally liable for harassment. This lesson is the eighth out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson also discusses instances when it may be legally reasonable for an employee not to report harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Recognizing Harassment (CA) | Welcome to the “Anti-Harassment: Recognizing Harassment” lesson that presents scenarios of potential harassment for you to consider how you would act as a bystander or supervisor. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. After viewing this lesson, learners will have a better understanding of how they can avoid being a passive bystander in situations of harassment and, instead, be an active ally for themselves and others. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Recognizing Harassment (CT) | Welcome to the “Anti-Harassment: Recognizing Harassment (Connecticut)” lesson that presents scenarios of potential harassment for you to consider how you would act as a bystander or supervisor. This lesson is the 12th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. After viewing this lesson, learners will have a better understanding of how they can avoid being a passive bystander in situations of harassment and, instead, be an active ally for themselves and others. | BizLibrary |
| Anti-Harassment: Retaliation | Welcome to the “Anti-Harassment: Retaliation” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Retaliation (CA) | Welcome to the “Anti-Harassment: Retaliation” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 14th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Retaliation (CT) | Welcome to the “Anti-Harassment: Retaliation (Connecticut)” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 14th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. | BizLibrary |
| Anti-Harassment: Retaliation (DE) | Welcome to the “Anti-Harassment: Retaliation (Delaware)” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Retaliation (IL) | Welcome to the “Anti-Harassment: Retaliation (Illinois)” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Retaliation (ME) | Welcome to the “Anti-Harassment: Retaliation” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Retaliation (NY) | Welcome to the “Anti-Harassment: Retaliation (New York)” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Retaliation (TX) | Welcome to the “Anti-Harassment: Retaliation (Texas)” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 11th in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Retaliation (WA) | Welcome to the “Anti-Harassment: Retaliation” lesson that goes into an in-depth discussion about retaliation and gives many examples of how retaliation commonly occurs after filing a harassment claim. This lesson is the 12th out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. Viewers will learn what behavior constitutes illegal retaliation so they can avoid doing it and be aware of when it’s happening to them. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Risk Factors | Welcome to the “Anti-Harassment: Risk Factors” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 13th of 21 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Risk Factors (CA) | Welcome to the “Anti-Harassment: Risk Factors” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 19th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Risk Factors (CT) | Welcome to the “Anti-Harassment: Risk Factors (Connecticut)” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 18th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. | BizLibrary |
| Anti-Harassment: Risk Factors (DE) | Welcome to the “Anti-Harassment: Risk Factors (Delaware)” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 13th of 21 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Risk Factors (IL) | Welcome to the “Anti-Harassment: Risk Factors (Illinois)” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 14th of 27 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Risk Factors (ME) | Welcome to the “Anti-Harassment: Risk Factors” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 13th of 21 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Risk Factors (NY) | Welcome to the “Anti-Harassment: Risk Factors (New York)” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 13th of 21 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Risk Factors (TX) | Welcome to the “Anti-Harassment: Risk Factors (Texas)” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 13th of 21 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Risk Factors (WA) | Welcome to the “Anti-Harassment: Risk Factors” lesson that’s intended to educate viewers on what qualities an organization can have that typically increase instances of harassment. This lesson is the 13th of 21 in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will be able to assess their workplace’s risk factors so they can better mitigate them and improve the organization’s atmosphere to counter harassment. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior | Welcome to the “Anti-Harassment: Setting Expectations for Behavior” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 18th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (CA) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 25th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (CT) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior (Connecticut)” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 24th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (DE) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior (Delaware)” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 18th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (IL) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior (Illinois)” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 20th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (ME) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 18th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (NY) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior (New York)” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 18th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (TX) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior (Texas)” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 18th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Setting Expectations for Behavior (WA) | Welcome to the “Anti-Harassment: Setting Expectations for Behavior” lesson that teaches a major consulting secret on how to help create a positive workplace culture within a team. This lesson is the 18th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After this video, team leaders have an impactful way to facilitate conversation on a team that improves communication. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 20th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (CA) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 29th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some potentially tricky situations so they don’t put themselves in a potentially damaging situation. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (CT) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work (Connecticut)” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 28th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some potentially tricky situations so they don’t put themselves in a potentially damaging situation. | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (DE) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work (Delaware)” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 20th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (IL) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work (Illinois)” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 24th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (ME) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 20th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (NY) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work (New York)” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 20th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (TX) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work (Texas)” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 20th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Smart Guidelines for Your Interactions at Work (WA) | Welcome to the “Anti-Harassment: Smart Guidelines for Your Interactions at Work” lesson that gives six tips for supervisors and managers to make sure they’re setting the right example for others. This lesson is the 20th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners should know the best practices in some tricky situations, so they don’t put themselves in a potentially damaging situation. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: The Damage of Bullying and Harassment (CA) | Welcome to the “Anti-Harassment: The Damage of Bullying and Harassment” lesson that covers the impact of negative behavior in targets and victims. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson covers the adverse health effects and the long-lasting psychological impact that bullying and harassment can have on targets. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: The Damage of Bullying and Harassment (CT) | Welcome to the “Anti-Harassment: The Damage of Bullying and Harassment (Connecticut)” lesson that covers the impact of negative behavior in targets and victims. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson covers the adverse health effects and the long-lasting psychological impact that bullying and harassment can have on targets. | BizLibrary |
| Anti-Harassment: The Damage of Bullying and Harassment (WA) | Welcome to the “Anti-Harassment for Employees: The Damage of Bullying and Harassment” lesson that covers the impact of negative behavior in targets and victims. This lesson is the fifth out of 14 in the Expert Insights course, “Anti-Harassment for Employees with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course for employees. This lesson covers the adverse health effects and the long-lasting psychological impact that bullying and harassment can have on targets. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Two Types of Harassment | Welcome to the “Anti-Harassment: Two Types of Harassment” lesson that discusses quid pro quo and a hostile work environment. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice,” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Two Types of Harassment (CA) | Welcome to the “Anti-Harassment: Two Types of Harassment” lesson that discusses quid pro quo and a hostile work environment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (California),” an engaging and insightful harassment prevention training course for employees. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Two Types of Harassment (CT) | Welcome to the “Anti-Harassment: Two Types of Harassment (Connecticut)” lesson that discusses quid pro quo and a hostile work environment. This lesson is the seventh in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Connecticut),” an engaging and insightful harassment prevention training course for employees. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. | BizLibrary |
| Anti-Harassment: Two Types of Harassment (DE) | Welcome to the “Anti-Harassment: Two Types of Harassment (Delaware)” lesson that discusses quid pro quo and a hostile work environment. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Delaware),” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Two Types of Harassment (IL) | Welcome to the “Anti-Harassment: Two Types of Harassment (Illinois)” lesson that discusses quid pro quo and a hostile work environment. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Illinois),” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Two Types of Harassment (ME) | Welcome to the “Anti-Harassment: Two Types of Harassment” lesson that discusses quid pro quo and a hostile work environment. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Maine),” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Two Types of Harassment (NY) | Welcome to the “Anti-Harassment: Two Types of Harassment (New York)” lesson that discusses quid pro quo and a hostile work environment. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (New York),” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Two Types of Harassment (TX) | Welcome to the “Anti-Harassment: Two Types of Harassment (Texas)” lesson that discusses quid pro quo and a hostile work environment. This lesson is the fifth in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Texas),” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Two Types of Harassment (WA) | Welcome to the “Anti-Harassment: Two Types of Harassment” lesson that discusses quid pro quo and a hostile work environment. This lesson is the sixth out of 14 in the Expert Insights course, “Anti-Harassment with Catherine Mattice (Washington),” an engaging and insightful harassment prevention training course. This lesson covers these two types of harassment in depth and discusses what severe and pervasive means when viewing harassment from a legal perspective. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 19th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (CA) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 28th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors like incivility, rude tones, edgy comments, and so on, so that a supervisor feels more confident addressing it. After viewing, learners should feel more equipped to handle tough conversations. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (CT) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures (Connecticut)” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 27th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors like incivility, rude tones, edgy comments, and so on, so that a supervisor feels more confident addressing it. After viewing, learners should feel more equipped to handle tough conversations. | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (DE) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures (Delaware)” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 19th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (IL) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures (Illinois)” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 23rd of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (ME) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 19th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (NY) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures (New York)” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 19th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (TX) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures (Texas)” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 19th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Using Your Disciplinary Procedures (WA) | Welcome to the “Anti-Harassment: Using Your Disciplinary Procedures” lesson intended to help managers coach someone who’s exhibiting toxic behavior to prevent it from escalating further. This lesson is the 19th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. This video walks through a scenario with someone showing low-level hostile behaviors. After viewing, learners should feel more equipped to handle tough conversations. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 15th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (CA) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 22nd in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (CT) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint (Connecticut)” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 21st in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (DE) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint (Delaware)” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 15th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (IL) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint (Illinois)” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 17th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (ME) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 15th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (NY) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint (New York)” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 15th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (TX) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint (Texas)” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 15th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: What to Do When You Receive a Complaint (WA) | Welcome to the “Anti-Harassment: What to Do When You Receive a Complaint” lesson that educates supervisors and business leaders on the legal obligations for when they receive a complaint about harassment and/or bullying. This lesson is the 15th of 21 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, those who may receive reports of incidents will be informed on what they’re required to do by law, along with some best practices to follow throughout the process and interaction. **Updated 12/2025** | BizLibrary |
| Anti-Harassment: Why People Don't Speak Up (CA) | Welcome to the “Anti-Harassment: Why People Don’t Speak Up” lesson that’s intended to teach the various reasons why harassment goes unreported in organizations. This lesson is the 18th in the “Expert Insights: Anti-Harassment with Catherine Mattice (California)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a better understanding of why people may be resistant to report abusive conduct and harassment, so they can work to change it. *Updated 12/2025* | BizLibrary |
| Anti-Harassment: Why People Don't Speak Up (CT) | Welcome to the “Anti-Harassment: Why People Don’t Speak Up (Connecticut)” lesson that’s intended to teach the various reasons why harassment goes unreported in organizations. This lesson is the 17th in the “Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a better understanding of why people may be resistant to report abusive conduct and harassment, so they can work to change it. | BizLibrary |
| Anti-Harassment: Why People Don't Speak Up (IL) | Welcome to the “Anti-Harassment: Why People Don’t Speak Up” lesson that’s intended to teach the various reasons why harassment goes unreported in organizations. This lesson is the 13th of 27 lessons in the “Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois)” course that’s designed to educate business leaders on how they can create a positive work environment that prevents harassment. After viewing, learners will have a better understanding of why people may be resistant to report abusive conduct and harassment, so they can work to change it. *Updated 12/2025* | BizLibrary |
| Antisemitism at Work | Welcome to the " Antisemitism at Work" lesson intended to educate viewers on what antisemitism is, how it commonly can occur at work, and what employees at all levels in an organization can do to combat it. This lesson covers the legal side of harassment and discrimination against protected classes, as well as the complex definition of antisemitism and how it commonly manifests in the workplace. It then goes into what kind of practices business leaders can start doing to make their organization a more inclusive and welcoming environment. This lesson concludes with tips on how every person can make sure they’re taking actions that promote inclusivity and contribute to a healthier culture where everyone belongs. | BizLibrary |
| Bullying and Other Disruptive Behavior: For Employees | MARCOM's video on "Bullying and Other Disruptive Behavior: For Employees" provides the information employees need to understand this type of behavior and know how to shut it down when it happens. Fear, anger, frustration, humiliation, helplessness…these feelings shouldn't be part of anyone's job description. But they can be common in workplaces where bullying and other disruptive behavior is a problem. More than 35% of the employees in the U.S. say that they have worked with a bully. And bullying and other disruptive behavior not only harms workers, but can damage the business as well. Areas covered in this program include workplace bullies and what they do; the effects of workplace bullying; how to handle a workplace bully; other disruptive behavior and how to defuse it; and more. This content is also translated in Spanish. | BizLibrary |
| Bystander Intervention for Sexual Harassment | Welcome to the “Bystander Intervention for Sexual Harassment” course designed to prepare employees to be active bystanders during sexual harassment instead of indifferent bystanders. This course, comprising six lessons, defines sexual harassment, outlines the barriers to act that bystanders face, and provides intervention tools bystanders can use to address sexual harassment. After this course, viewers will be able to recognize sexual harassment, identify when they should intervene, and be able to intervene using the distract, delegate, direct, or delay intervention tactics. When paired with an Illinois-specific anti-harassment training course, t his course is compliant with training requirements for Chicago, IL employees. However, this course was written for employees in all locations. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Bystander Intervention for Sexual Harassment: Be Empathetic | Welcome to the “Be Empathetic” lesson intended to help learners address the issue of empathy for targets of sexual harassment and practice with more sexual harassment scenarios. This lesson is the last of six in the “Bystander Intervention for Sexual Harassment” course, which helps prepare bystanders to recognize when to intervene, and how, in sexual harassment situations. In this lesson, viewers will learn how to open their perspective to those in need and how different intervention techniques can be applied to the same scenarios. After viewing, learners will understand that none of the intervention techniques are better than the others but that they can all be utilized well. | BizLibrary |
| Bystander Intervention for Sexual Harassment: Delay | Welcome to the “Delay” lesson intended to help learners understand the last of the four D’s, delay. This lesson is the fifth of six in the “Bystander Intervention for Sexual Harassment” course, which helps prepare bystanders to recognize when to intervene, and how, in sexual harassment situations. In this lesson, viewers will learn how to accept target anger at their harasser, and when it is appropriate to use the delay tactic. After viewing, learners will understand how to use the delay tactic to support targets after the sexual harassment has ended. | BizLibrary |
| Bystander Intervention for Sexual Harassment: Delegate and Direct | Welcome to the “Delegate and Direct” lesson intended to help learners become familiar with two more intervention tactics, delegate and direct. This lesson is the fourth of six in the “Bystander Intervention for Sexual Harassment” course, which helps prepare bystanders to recognize when to intervene, and how, in sexual harassment situations. In this lesson, viewers will learn about the appropriate time to use the delegation tactic and the direct tactic. After viewing, learners will be able to identify and use the delegate and direct intervention tactics. | BizLibrary |
| Bystander Intervention for Sexual Harassment: Prepare and Distract | Welcome to the “Prepare and Distract” lesson intended to help learners prepare to be active bystanders and introduce them to the four D’s of bystander intervention. This lesson is the third of six in the “Bystander Intervention for Sexual Harassment” course, which helps prepare bystanders to recognize when to intervene, and how, in sexual harassment situations. In this lesson, viewers will learn about the mental barriers that make it difficult for bystanders to act and the first of the four D’s, distract. After viewing, learners will know how to overcome their mental barriers to act and how to use the distraction intervention method. | BizLibrary |
| Bystander Intervention for Sexual Harassment: When to Intervene | Welcome to the “When to Intervene” lesson intended to help learners understand the social conditions that enable sexual harassment and recognize when sexual harassment is taking place. This lesson is the second of six in the “Bystander Intervention for Sexual Harassment” course, which helps prepare bystanders to recognize when to intervene, and how, in sexual harassment situations. In this lesson, viewers will learn about how social status influences the risk of sexual harassment and how to differentiate sexual harassment and regular interactions. After viewing, learners will understand who is most likely to be targets of sexual harassment, and body language and other factors that can indicate someone is being sexually harassed. | BizLibrary |
| Bystander Intervention for Sexual Harassment: Your Role | Welcome to the “Your Role” lesson intended to help learners understand what sexual harassment is and why bystanders hesitate to take action. This lesson is the first of six in the “Bystander Intervention for Sexual Harassment” course, which helps prepare bystanders to recognize when to intervene, and how, in sexual harassment situations. In this lesson, viewers will learn the definition of sexual harassment and about the factors that make it difficult for bystanders to act. After viewing, learners will have a better understanding of how the bystander effect and the diffusion of responsibility influences them. | BizLibrary |
| Campus SaVE Act: End Sexual Violence | Welcome to the “Campus SaVE Act: End Sexual Violence” video lesson intended to help learners comply with critical legislation devoted to preventing, responding to, and reporting specific sexual offenses. This one-off lesson describes the laws and amendments that preceded the Campus SaVE Act. In addition, it highlights key steps for complying with the Campus SaVE Act and describes the penalties for failing to do so. Ultimately, viewers should understand how to apply the provisions of the Campus SaVE Act at their institution and promote safety on campus for everyone. | BizLibrary |
| Creating an Anti-Harassment Workplace Culture | All associates are entitled to a respectful workplace. In this course, we will discuss how associates can protect company culture. An anti-harassment workplace culture can mean changing the entire value-system of your office. This content is also translated in Spanish. | BizLibrary |
| Creating Transgender-Friendly Workplace Policies | Today, we’ll cover what you’re required to do by law when it comes to transgender employees as well as what you should do to create a workplace that’s welcoming for those employees. This content is also translated in Spanish. | BizLibrary |
| Culture of Civility (Canada): Anti-Harassment Best Practices | Welcome to the “Culture of Civility (Canada): Anti-Harassment Best Practices” lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is the final of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. | BizLibrary |
| Culture of Civility (Canada): Bystander Response to Harassment | Welcome to the “Culture of Civility (Canada): Bystander Response to Harassment” lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is the seventh of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about five main options for responding to harassing behaviour at work. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. | BizLibrary |
| Culture of Civility (Canada): Discrimination | Welcome to the “Culture of Civility (Canada): Discrimination” lesson intended to explain what discrimination is and describe the types of discrimination based on the protected characteristics. This lesson is the fourth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, creed, sex, and age—and how they’re protected by law. | BizLibrary |
| Culture of Civility (Canada): Employer Liability for Harassment | Welcome to the “Culture of Civility (Canada): Employer Liability for Harassment” lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is the 14th of 15 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Canada)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation. | BizLibrary |
| Culture of Civility (Canada): Harassment Based on Sex and Gender Identity or Expression | Welcome to the “Culture of Civility (Canada): Harassment Based on Sex and Gender Identity or Expression” lesson meant to define key terms relating to sex and gender. This lesson is the sixth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about issues related to sex and gender identity or expression and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, viewers will be better able to interact with their fellow employees with civility and respect. | BizLibrary |
| Culture of Civility (Canada): Harassment Red Flags | Welcome to the “Culture of Civility (Canada): Harassment Red Flags” lesson meant to explain what behaviors could be warning signs of harassment. This lesson is the 13th of 15 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Canada)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. | BizLibrary |
| Culture of Civility (Canada): Introduction to Harassment | Welcome to the “Culture of Civility (Canada): Introduction to Harassment” lesson intended to explain what harassment is and how it can manifest at work. This lesson is the first of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behaviour. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. | BizLibrary |
| Culture of Civility (Canada): Investigating Harassment Complaints | Welcome to the “Culture of Civility (Canada): Investigating Harassment Complaints” lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is the 12th of 15 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Canada)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. | BizLibrary |
| Culture of Civility (Canada): Keeping It Clean at Work | Welcome to the “Culture of Civility (Canada): Keeping It Clean at Work” lesson meant to explain how to describe the behaviours you can embody every day to mitigate and prevent workplace harassment. This lesson is the eighth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. | BizLibrary |
| Culture of Civility (Canada): Making Harassment Complaints | Welcome to the “Culture of Civility (Canada): Making Harassment Complaints” lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is the ninth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work, as well as the basics of filing a complaint with the appropriate Human Rights Tribunal. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. | BizLibrary |
| Culture of Civility (Canada): Organizational Anti-Harassment Responsibilities | Welcome to the “Culture of Civility (Canada): Organizational Anti-Harassment Responsibilities” lesson, meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is the 11th of 15 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Canada)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of their employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. | BizLibrary |
| Culture of Civility (Canada): Preventing and Handling Workplace Violence | Welcome to the “Culture of Civility (Canada): Preventing and Handling Workplace Violence” lesson meant to describe what workplace violence is and how to respond to violent situations that might occur at work. This lesson is the third of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson covers risk factors for workplace assault and important steps to take after a violent encounter. First, this lesson will explain how to prevent violence from occurring through policies, procedures, and special training. Then, viewers will receive an overview of the steps employees can take to protect themselves from getting in a violent situation and keep themselves safe. Finally, learners will receive action steps for how to respond when a person they encounter becomes violent. After completing this lesson, learners will have actionable information to help them stay safe at work. | BizLibrary |
| Culture of Civility (Canada): Sexual Harassment | Welcome to the “Culture of Civility (Canada): Sexual Harassment” lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is the second of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected characteristic. Plus, this lesson covers different examples of workplace harassment and unlawful employment practices. Ultimately, viewers will understand what sexual harassment can look like at work, so they’ll be able to recognize and report the inappropriate behaviour. | BizLibrary |
| Culture of Civility (Canada): Supervisory Anti-Harassment Responsibilities | Welcome to the “Culture of Civility (Canada): Supervisory Anti-Harassment Responsibilities” lesson, which is intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is the 10th of 15 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Canada)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment and unlawful employment practices from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. | BizLibrary |
| Culture of Civility (Ontario): Anti-Harassment Best Practices | Welcome to the “Culture of Civility: Anti-Harassment Best Practices (Ontario)” lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is the final of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. | BizLibrary |
| Culture of Civility (Ontario): Anti-Harassment Best Practices for Supervisors | Welcome to the “Culture of Civility: Anti-Harassment Best Practices for Supervisors (Ontario)” lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is the final of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. | BizLibrary |
| Culture of Civility (Ontario): Breaking the Silence Around Harassment | Welcome to the “Culture of Civility: Breaking the Silence Around Harassment (Ontario)” video lesson intended to describe the reasons why victims and bystanders may not come forward about harassment and how to empower them to speak up. This lesson is the 16th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. First, this lesson explains how things like the bystander effect or fear of retaliation can hold victims and bystanders back from coming forward when they’ve been involved in a harassment incident. Then, this lesson covers what the organization needs to do to help prepare employees to respond to harassment situations confidently and appropriately. | BizLibrary |
| Culture of Civility (Ontario): Bystander Response to Harassment | Welcome to the “Culture of Civility: Bystander Response to Harassment (Ontario)” lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is the seventh of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. | BizLibrary |
| Culture of Civility (Ontario): Bystander Response to Harassment for Supervisors | Welcome to the “Culture of Civility: Bystander Response to Harassment for Supervisors (Ontario)” lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is the seventh of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about five main options for responding to harassing behaviour at work. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. | BizLibrary |
| Culture of Civility (Ontario): Discrimination | Welcome to the “Culture of Civility: Discrimination (Ontario)” lesson intended to explain what discrimination is and describe the types of discrimination based on the protected characteristics. This lesson is the fourth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. | BizLibrary |
| Culture of Civility (Ontario): Discrimination for Supervisors | Welcome to the “Culture of Civility: Discrimination for Supervisors (Ontario)” lesson intended to explain what discrimination is and describe the types of discrimination based on the protected characteristics. This lesson is the fourth of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, creed, sex, and age—and how they’re protected by the Human Rights Code. | BizLibrary |
| Culture of Civility (Ontario): Employer Liability for Harassment | Welcome to the “Culture of Civility: Employer Liability for Harassment (Ontario)” lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is the 14th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation. | BizLibrary |
| Culture of Civility (Ontario): Harassment Based on Sex and Gender Identity or Expression | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender (Ontario)” lesson meant to define key terms relating to sex and gender. This lesson is the sixth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. | BizLibrary |
| Culture of Civility (Ontario): Harassment Based on Sex and Gender Identity or Expression for Supervisors | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender Identity or Expression for Supervisors (Ontario)” lesson meant to define key terms relating to sex and gender. This lesson is the sixth of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about issues related to sex and gender identity or expression and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, viewers will be better able to interact with their fellow employees with civility and respect. | BizLibrary |
| Culture of Civility (Ontario): Harassment Red Flags | Welcome to the “Culture of Civility: Harassment Red Flags (Ontario)” lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is the 13th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. | BizLibrary |
| Culture of Civility (Ontario): Introduction to Harassment | Welcome to the “Culture of Civility: Introduction to Harassment (Ontario)” lesson intended to explain what harassment is and how it can manifest at work. This lesson is the first of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. | BizLibrary |
| Culture of Civility (Ontario): Introduction to Harassment for Supervisors | Welcome to the “Culture of Civility: Introduction to Harassment for Supervisors (Ontario)” lesson intended to explain what harassment is and how it can manifest at work. This lesson is the first of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behaviour. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. | BizLibrary |
| Culture of Civility (Ontario): Investigating Harassment Complaints | Welcome to the “Culture of Civility: Investigating Harassment Complaints (Ontario)” lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is the 12th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. | BizLibrary |
| Culture of Civility (Ontario): Keeping It Clean at Work | Welcome to the “Culture of Civility: Keeping It Clean at Work (Ontario)” lesson meant to explain how to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is the eighth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. | BizLibrary |
| Culture of Civility (Ontario): Keeping It Clean at Work for Supervisors | Welcome to the “Culture of Civility: Keeping It Clean at Work for Supervisors (Ontario)” lesson meant to explain how to describe the behaviours you can embody every day to mitigate and prevent workplace harassment. This lesson is the eighth of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. | BizLibrary |
| Culture of Civility (Ontario): Making Harassment Complaints | Welcome to the “Culture of Civility: Marking Harassment Complaints (Ontario)” lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is the ninth of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work, as well as the basics of filing a complaint with the EEOC and the Ontario Workforce Commission’s Civil Rights Division. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. | BizLibrary |
| Culture of Civility (Ontario): Making Harassment Complaints for Supervisors | Welcome to the “Culture of Civility: Making Harassment Complaints for Supervisors (Ontario)” lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is the ninth of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work, as well as the basics of filing a complaint with the Human Rights Tribunal of Ontario. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. | BizLibrary |
| Culture of Civility (Ontario): Organizational Anti-Harassment Responsibilities | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities (Ontario)” lesson, meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is the 11th of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of their employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. | BizLibrary |
| Culture of Civility (Ontario): Preventing and Handling Workplace Violence | Welcome to the “Culture of Civility: Preventing and Handling Workplace Violence (Ontario)” lesson meant to describe what workplace violence is and how to respond to violent situations that might occur at work. This lesson is the third of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson covers risk factors for workplace assault and important steps to take after a violent encounter. First, this lesson will explain how to prevent violence from occurring through policies, procedures, and special training. Then, viewers will receive an overview of the steps employees can take to protect themselves from getting in a violent situation and keep themselves safe. Finally, learners will receive action steps for how to respond when a person they encounter becomes violent. After completing this lesson, learners will have actionable information to help them stay safe at work. | BizLibrary |
| Culture of Civility (Ontario): Preventing and Handling Workplace Violence for Supervisors | Welcome to the “Culture of Civility: Preventing and Handling Workplace Violence for Supervisors (Ontario)” lesson meant to describe what workplace violence is and how to respond to violent situations that might occur at work. This lesson is the third of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson covers risk factors for workplace assault and important steps to take after a violent encounter. First, this lesson will explain how to prevent violence from occurring through policies, procedures, and special training. Then, viewers will receive an overview of the steps employees can take to protect themselves from getting in a violent situation and keep themselves safe. Finally, learners will receive action steps for how to respond when a person they encounter becomes violent. After completing this lesson, learners will have actionable information to help them stay safe at work. | BizLibrary |
| Culture of Civility (Ontario): Sexual Harassment | Welcome to the “Culture of Civility: Sexual Harassment (Ontario)” lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is the second of 10 in the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected characteristic based on the Human Rights Code. Plus, this lesson covers different examples of workplace harassment and unlawful employment practices. Ultimately, viewers will understand what sexual harassment can look like at work, so they’ll be able to recognize and report the inappropriate behavior. | BizLibrary |
| Culture of Civility (Ontario): Sexual Harassment for Supervisors | Welcome to the “Culture of Civility: Sexual Harassment for Supervisors (Ontario)” lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is the second of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected characteristic based on the Human Rights Code. Plus, this lesson covers different examples of workplace harassment and unlawful employment practices. Ultimately, viewers will understand what sexual harassment can look like at work, so they’ll be able to recognize and report the inappropriate behaviour. | BizLibrary |
| Culture of Civility (Ontario): Signs of a Sick Culture | Welcome to the “Culture of Civility: Signs of Sick Culture (Ontario)” lesson intended to explain eleven risk factors you should be on the lookout for at work as a leader. This lesson is the 15th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From a lack of diversity to a broken behavior-consequence chain, there are several warning signs you should be aware of. By understanding the symptoms of an unhealthy work culture, you’ll be able to recognize and address these issues should they occur in your organization. | BizLibrary |
| Culture of Civility (Ontario): Supervisory Anti-Harassment Responsibilities | Welcome to the “Culture of Civility: Supervisory Anti-Harassment Responsibilities (Ontario)” lesson, which is intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is the 10th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment and unlawful employment practices from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. | BizLibrary |
| Culture of Civility (Ontario): When Cursing Becomes Harassment | Welcome to the “Culture of Civility: When Cursing Becomes Harassment (Ontario)” video lesson meant to define the categories of profanity and how to prevent discriminatory and harassing cursing from entering the workplace. This lesson is the 17th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson first explains how cursing can become harassment. Then, it covers what an individual can do to personally prevent cursing becoming prevalent in the workplace. Finally, this lesson explains what employers must do to ensure bad language doesn’t negatively impact their work culture. | BizLibrary |
| Culture of Civility (Ontario): When the Manager's the Problem | Welcome to the “Culture of Civility: When the Manager’s the Problem (Ontario)” video lesson meant explain how leaders can perpetuate harassment in the workplace—intentionally or otherwise. This lesson is the 18th of 19 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Leaders may not be aware harassment is happening in their organization, or they may be choosing to ignore it. Regardless, it’s up to leaders to do their part to become more aware of what constitutes harassment so they can protect their employees and their organization. | BizLibrary |
| Culture of Civility: Abusive Conduct | Welcome to the “Culture of Civility: Abusive Conduct” video lesson meant to define bullying and its effects at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct (CA) | Welcome to the “Culture of Civility: Abusive Conduct (CA)” video lesson meant to define bullying and its effects at work. This lesson is part of the “Culture of Civility : Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Abusive Conduct (CT) | Welcome to the “Culture of Civility: Abusive Conduct (CT)” video lesson meant to define bullying and its effects at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Abusive Conduct (IL) | Welcome to the “Culture of Civility: Abusive Conduct (IL)” lesson meant to define bullying and its effects at work. This lesson is the fourth of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Abusive Conduct (NY) | Welcome to the “Culture of Civility: Abusive Conduct (NY)” video lesson meant to define bullying and its effects at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work.***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Abusive Conduct (TX) | Welcome to the “Culture of Civility: Abusive Conduct (TX)” lesson meant to define bullying and its effects at work. This lesson is the fourth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Abusive Conduct and Bullying | Welcome to the “Culture of Civility: Abusive Conduct and Bullying” video lesson meant to define bullying and its effects at work. This lesson is the fourth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct and Bullying (CA) | “Culture of Civility: Abusive Conduct and Bullying” is meant to define bullying and its effects at work. This lesson is the fourth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct and Bullying (CT) | “Culture of Civility: Abusive Conduct and Bullying” defines bullying and its effects at work. This lesson is the fourth of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct and Bullying (IL) | Welcome to the “Culture of Civility: Abusive Conduct and Bullying” video lesson meant to define bullying and its effects at work. This lesson is the fourth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct and Bullying (NY) | Welcome to the “Culture of Civility: Abusive Conduct and Bullying” video lesson meant to define bullying and its effects at work. This lesson is the fourth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct and Bullying (TX) | Welcome to the “Culture of Civility: Abusive Conduct and Bullying” video lesson meant to define bullying and its effects at work. This lesson is the fourth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. | BizLibrary |
| Culture of Civility: Abusive Conduct for Supervisors (TX) | Welcome to the “Culture of Civility: Abusive Conduct for Supervisors (TX)” lesson meant to define bullying and its effects at work. This lesson is the fourth of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will see how bullying can come from many sources, including other coworkers, managers, and overall organizational policies and practices. Bullying is workplace aggression that no employee should have to endure. After completing this lesson, you’ll be better able to identify abusive conduct at work. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices | Welcome to the “Culture of Civility: Anti-Harassment Best Practices” video lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices | “Culture of Civility: Anti-Harassment Best Practices” presents practical habits and mindsets that support an ethical and respectful workplace. This lesson is the ninth and final lesson in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Topics include recognizing unconscious bias, focusing on individuals rather than stereotypes, broadening professional interactions, and developing cultural competence. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (CA) | Welcome to the “Culture of Civility: Anti-Harassment Best Practices (CA)” video lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (CA) | “Culture of Civility: Anti-Harassment Best Practices” presents practical habits and mindsets that support an ethical and respectful workplace. This lesson is the ninth and final lesson in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Topics include recognizing unconscious bias, focusing on individuals rather than stereotypes, broadening professional interactions, and developing cultural competence. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (CT) | Welcome to the “Culture of Civility: Anti-Harassment Best Practices (CT)” video lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This is the final lesson in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (CT) | “Culture of Civility: Anti-Harassment Best Practices” presents practical habits and mindsets that support an ethical and respectful workplace. This lesson is the final of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. After watching, viewers can expect to learn about cultural competence, as well as recognizing unconscious bias, focusing on individuals rather than stereotypes, and broadening professional interaction. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (IL) | Welcome to the “Culture of Civility: Anti-Harassment Best Practices (IL)” lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is the final of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (IL) | “Culture of Civility: Anti-Harassment Best Practices” presents practical habits and mindsets that support an ethical and respectful workplace. This lesson is the ninth and final lesson in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Topics include recognizing unconscious bias, focusing on individuals rather than stereotypes, broadening professional interactions, and developing cultural competence. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (NY) | Welcome to the “Culture of Civility: Anti-Harassment Best Practices (NY)” video lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (NY) | “Culture of Civility: Anti-Harassment Best Practices” presents practical habits and mindsets that support an ethical and respectful workplace. This lesson is the ninth and final lesson in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Topics include recognizing unconscious bias, focusing on individuals rather than stereotypes, broadening professional interactions, and developing cultural competence. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (TX) | Welcome to the “Culture of Civility: Anti-Harassment Best Practices (TX)” lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is the final of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices (TX) | “Culture of Civility: Anti-Harassment Best Practices” presents practical habits and mindsets that support an ethical and respectful workplace. This lesson is the ninth and final lesson in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Topics include recognizing unconscious bias, focusing on individuals rather than stereotypes, broadening professional interactions, and developing cultural competence. | BizLibrary |
| Culture of Civility: Anti-Harassment Best Practices for Supervisors (TX) | Welcome to the “Culture of Civility: Anti-Harassment Best Practices for Supervisors (TX)” video lesson intended to explain habits you can incorporate into your daily routine to help foster an ethical work culture. This lesson is the final of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace– Supervisors (Texas)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about the importance of things like recognizing unconscious bias and developing cultural competence for strengthening relationships and preventing harassment from occurring at work. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment | Welcome to the “Culture of Civility: Breaking the Silence Around Harassment” video lesson intended to describe the reasons why targets and bystanders may not come forward about harassment and how to empower them to speak up. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. First, this lesson explains how things like the bystander effect or fear of retaliation can hold targets and bystanders back from coming forward when they’ve been involved in a harassment incident. Then, this lesson covers what the organization needs to do to help prepare their employees to respond to harassment situations confidently and appropriately. | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (CA) | Welcome to the “Culture of Civility: Breaking the Silence Around Harassment” video lesson intended to describe the reasons why targets and bystanders may not come forward about harassment and how to empower them to speak up. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. First, this lesson explains how things like the bystander effect or fear of retaliation can hold targets and bystanders back from coming forward when they’ve been involved in a harassment incident. Then, this lesson covers what the organization needs to do to help prepare their employees to respond to harassment situations confidently and appropriately. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (CA) | “Culture of Civility: Breaking the Silence Around Harassment” explores why targets and bystanders often hesitate to report harassment and what organizations can do to encourage disclosure. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson examines factors such as the bystander effect, fear of retaliation, and distrust in complaint processes. It then highlights organizational steps that empower employees to speak up confidently and safely. | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (CT) | Welcome to the “Culture of Civility: Breaking the Silence Around Harassment (CT)” video lesson intended to describe the reasons why targets and bystanders may not come forward about harassment and how to empower them to speak up. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. First, this lesson explains how things like the bystander effect or fear of retaliation can hold targets and bystanders back from coming forward when they’ve been involved in a harassment incident. Then, this lesson covers what the organization needs to do to help prepare their employees to respond to harassment situations confidently and appropriately. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (CT) | “Culture of Civility: Breaking the Silence Around Harassment” explores why targets and bystanders often hesitate to report harassment and what organizations can do to encourage disclosure. This lesson is the 14th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson examines factors such as the bystander effect, fear of retaliation, and distrust in complaint processes. It then highlights organizational steps that empower employees to speak up confidently and safely. | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (IL) | Welcome to the “Culture of Civility: Breaking the Silence Around Harassment” lesson intended to describe the reasons why targets and bystanders may not come forward about harassment and how to empower them to speak up. This lesson is the 15th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. First, this lesson explains how things like the bystander effect or fear of retaliation can hold targets and bystanders back from coming forward when they’ve been involved in a harassment incident. Then, this lesson covers what the organization needs to do to help prepare their employees to respond to harassment situations confidently and appropriately. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (IL) | “Culture of Civility: Breaking the Silence Around Harassment” explores why targets and bystanders often hesitate to report harassment and what organizations can do to encourage disclosure. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson examines factors such as the bystander effect, fear of retaliation, and distrust in complaint processes. It then highlights organizational steps that empower employees to speak up confidently and safely. | BizLibrary |
| Culture of Civility: Breaking the Silence Around Harassment (NY) | Welcome to the “Culture of Civility: Breaking the Silence Around Harassment (NY)” video lesson intended to describe the reasons why targets and bystanders may not come forward about harassment and how to empower them to speak up. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. First, this lesson explains how things like the bystander effect or fear of retaliation can hold targets and bystanders back from coming forward when they’ve been involved in a harassment incident. Then, this lesson covers what the organization needs to do to help prepare their employees to respond to harassment situations confidently and appropriately. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Bystander Response to Harassment | Welcome to the “Culture of Civility: Bystander Response to Harassment” video lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. You could take a low confrontational approach and simply report the incident to your manager or HR. But, you can also do things like distract the offender or directly intervene. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment | “Culture of Civility: Bystander Response to Harassment” explains practical strategies for responding when harassment is witnessed. This lesson is the sixth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines several options—supporting the target, distracting the offender, recruiting help, intervening directly, and reporting—to help employees choose appropriate actions based on context and safety. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (CA) | Welcome to the “Culture of Civility: Bystander Response to Harassment (CA)” video lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. You could take a low confrontational approach and simply report the incident to your manager or HR. But, you can also do things like distract the offender or directly intervene. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (CA) | “Culture of Civility: Bystander Response to Harassment” explains practical strategies for responding when harassment is witnessed. This lesson is the sixth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines several options—supporting the target, distracting the offender, recruiting help, intervening directly, and reporting—to help employees choose appropriate actions based on context and safety. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (CT) | Welcome to the “Culture of Civility: Bystander Response to Harassment (CT)” video lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. You could take a low confrontational approach and simply report the incident to your manager or HR. But, you can also do things like distract the offender or directly intervene. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (CT) | “Culture of Civility: Bystander Response to Harassment” explains practical strategies for responding when harassment is witnessed. This lesson is the sixth of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines several options—supporting the target, distracting the offender, recruiting help, intervening directly, and reporting—to help employees choose appropriate actions based on context and safety. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (IL) | Welcome to the “Culture of Civility: Bystander Response to Harassment (IL)” lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is the sixth of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. You could take a low confrontational approach and simply report the incident to your manager or HR. But, you can also do things like distract the offender or directly intervene. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (IL) | “Culture of Civility: Bystander Response to Harassment” explains practical strategies for responding when harassment is witnessed. This lesson is the sixth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines several options—supporting the target, distracting the offender, recruiting help, intervening directly, and reporting—to help employees choose appropriate actions based on context and safety. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (NY) | Welcome to the “Culture of Civility: Bystander Response to Harassment (NY)” video lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. You could take a low confrontational approach and simply report the incident to your manager or HR. But, you can also do things like distract the offender or directly intervene. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (NY) | “Culture of Civility: Bystander Response to Harassment” explains practical strategies for responding when harassment is witnessed. This lesson is the sixth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines several options—supporting the target, distracting the offender, recruiting help, intervening directly, and reporting—to help employees choose appropriate actions based on context and safety. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (TX) | Welcome to the “Culture of Civility: Bystander Response to Harassment (TX)” lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is the sixth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Bystander Response to Harassment (TX) | “Culture of Civility: Bystander Response to Harassment” explains practical strategies for responding when harassment is witnessed. This lesson is the sixth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines several options—supporting the target, distracting the offender, recruiting help, intervening directly, and reporting—to help employees choose appropriate actions based on context and safety. | BizLibrary |
| Culture of Civility: Bystander Response to Harassment for Supervisors (TX) | Welcome to the “Culture of Civility: Bystander Response to Harassment for Supervisors (TX)” lesson intended to explain the options a bystander has when they witness an incident of harassment. This lesson is the sixth of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about five main options you have when responding to harassing behavior at work. What’s right will depend on your organizational policies and the circumstances surrounding the incident—you have to use your personal judgment. After completing this lesson, you’ll have the tools you need to decide the best course of action to take as a bystander. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace” video course meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising nine video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender as well as how to address them. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace” video course meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 18 video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (California) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (California)” video course meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 18 video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. (Keywords: AB 1825, SB 2053, and SB 1343) ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (Canada) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Canada)” course meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 15 lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the protected characteristics, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, workplace violence, and harassment based on sex and gender identity as well as how to address them. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (Illinois) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” video course meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 18 video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. It also highlights legal requirements under the Illinois Human Rights Act and other Illinois legislation. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. To meet the city's training requirements, Chicago supervisors should also take the one-hour course "Bystander Intervention for Sexual Harassment" (SVL_1021817). ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (New York) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” video course, which was designed to comply with New York state and New York City law, meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 11 video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. **Updated 04/2024** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (Ontario) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Ontario)” course meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 19 lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the protected characteristics, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, workplace violence, and harassment based on sex and gender identity as well as how to address them. This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (Texas) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course meant to help supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 14 lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender. This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (California) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising nine video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender as well as how to address them. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. (Keywords: AB 1825, SB 2053, and SB 1343) ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (Canada) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (Canada)” course meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 10 lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. By learning about things like the reasonable person standard and the protected characteristics, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behaviour. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, workplace violence, and harassment based on sex and gender identity, as well as how to address them. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (Connecticut) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course meant to help all employees, regardless of their position, understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 17 video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for investigating harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. ***Updated 05/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (Connecticut) | “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” is a course designed to help employees and supervisors recognize, prevent, and respond to workplace harassment. The course defines different types of harassment, explains bystander intervention options, and outlines the process for making harassment complaints. It also covers foundational concepts such as the reasonable person standard and federally protected characteristics. This course also helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By the end of the course, participants will have a clearer understanding of sexual harassment, abusive conduct, the expectations for maintaining a respectful workplace, and leadership responsibilities essential to maintaining a respectful and compliant workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (Illinois) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” video course meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising nine video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. It also highlights legal requirements under the Illinois Human Rights Act and other Illinois legislation. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender as well as how to address them. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. To meet the city's training requirements, Chicago employees should also take the one-hour course "Bystander Intervention for Sexual Harassment" (SVL_1021817). ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (New York) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which was designed to comply with New York state and New York City law, meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising nine video lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender as well as how to address them. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI).This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. **Updated 04/2024** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (Ontario) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (Ontario)” course meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising 10 lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. By learning about things like the reasonable person standard and the protected characteristics, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, workplace violence, and harassment based on sex and gender identity as well as how to address them. This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). This content is also translated in French. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace (Texas) | Welcome to the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course meant to help employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This course, comprising nine lessons, defines different types of harassment, explains how bystanders can respond, and describes the process for making harassment complaints. By learning about things like the reasonable person standard and the federally protected classes, viewers will be better able to navigate workplace situations and keep themselves and their coworkers safe from harassing and inappropriate behavior. After completing this course, viewers will be familiar with workplace issues like sexual harassment, abusive conduct, and harassment based on sex and gender as well as how to address them. This course has been reviewed by a law firm for accuracy. Note: This training material does not constitute legal advice. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Employees | “Culture of Civility: Creating a Harassment-Free Workplace” is a nine-lesson course designed to help employees recognize, prevent, and respond to workplace harassment. The course defines different types of harassment, explains bystander intervention options, and outlines the process for making harassment complaints. It also covers foundational concepts such as the reasonable person standard and federally protected characteristics. By the end of the course, participants will have a clearer understanding of sexual harassment, abusive conduct, harassment based on sex and gender, and the expectations for maintaining a respectful workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Employees (California) | “Culture of Civility: Creating a Harassment-Free Workplace (California)” is a nine-lesson course designed to help employees recognize, prevent, and respond to workplace harassment. The course defines different types of harassment, explains bystander intervention options, and outlines the process for making harassment complaints. It also covers foundational concepts such as the reasonable person standard and federally protected characteristics. By the end of the course, participants will have a clearer understanding of sexual harassment, abusive conduct, harassment based on sex and gender, and the expectations for maintaining a respectful workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Employees (Illinois) | “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” is a nine-lesson course designed to help employees recognize, prevent, and respond to workplace harassment. The course defines different types of harassment, explains bystander intervention options, and outlines the process for making harassment complaints. It also covers foundational concepts such as the reasonable person standard and federally protected characteristics. By the end of the course, participants will have a clearer understanding of sexual harassment, abusive conduct, harassment based on sex and gender, and the expectations for maintaining a respectful workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Employees (New York) | “Culture of Civility: Creating a Harassment-Free Workplace for Employees (New York)” is a nine-lesson course designed to help employees recognize, prevent, and respond to workplace harassment. The course defines different types of harassment, explains bystander intervention options, and outlines the process for making harassment complaints. It also covers foundational concepts such as the reasonable person standard and federally protected characteristics. By the end of the course, participants will have a clearer understanding of sexual harassment, abusive conduct, harassment based on sex and gender, and the expectations for maintaining a respectful workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Employees (Texas) | “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” is a nine-lesson course designed to help employees recognize, prevent, and respond to workplace harassment. The course defines different types of harassment, explains bystander intervention options, and outlines the process for making harassment complaints. It also covers foundational concepts such as the reasonable person standard and federally protected characteristics. By the end of the course, participants will have a clearer understanding of sexual harassment, abusive conduct, harassment based on sex and gender, and the expectations for maintaining a respectful workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Supervisors | “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” supports leaders in recognizing, preventing, and responding to harassment while modeling the standards expected across the organization. This course helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Supervisors will learn about protected characteristics, the reasonable person standard, retaliation protections, investigation procedures, cultural risk factors, and leadership responsibilities essential to maintaining a respectful and compliant workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Supervisors (California) | “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” supports leaders in recognizing, preventing, and responding to harassment while modeling the standards expected across the organization. This course helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Supervisors will learn about protected characteristics, the reasonable person standard, retaliation protections, investigation procedures, cultural risk factors, and leadership responsibilities essential to maintaining a respectful and compliant workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Supervisors (Illinois) | “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” supports leaders in recognizing, preventing, and responding to harassment while modeling the standards expected across the organization. This course helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Supervisors will learn about protected characteristics, the reasonable person standard, retaliation protections, investigation procedures, cultural risk factors, and leadership responsibilities essential to maintaining a respectful and compliant workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Supervisors (New York) | “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” supports leaders in recognizing, preventing, and responding to harassment while modeling the standards expected across the organization. This course helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Supervisors will learn about protected characteristics, the reasonable person standard, retaliation protections, investigation procedures, cultural risk factors, and leadership responsibilities essential to maintaining a respectful and compliant workplace. | BizLibrary |
| Culture of Civility: Creating a Harassment-Free Workplace for Supervisors (Texas) | “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” supports leaders in recognizing, preventing, and responding to harassment while modeling the standards expected across the organization. This course helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Supervisors will learn about protected characteristics, the reasonable person standard, retaliation protections, investigation procedures, cultural risk factors, and leadership responsibilities essential to maintaining a respectful and compliant workplace. | BizLibrary |
| Culture of Civility: Cultural Warning Signs (CA) | “Culture of Civility: Cultural Warning Signs” explains key risk factors supervisors should watch for when assessing workplace culture. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines several indicators of cultural dysfunction—such as lack of diversity, excessive internal politics, abusive supervision, and a broken behavior-consequence chain. By understanding these warning signs, leaders are better positioned to identify potential issues early and address systemic problems before they escalate. | BizLibrary |
| Culture of Civility: Cultural Warning Signs (CT) | “Culture of Civility: Cultural Warning Signs” explains key risk factors supervisors should watch for when assessing workplace culture. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines several indicators of cultural dysfunction—such as lack of diversity, excessive internal politics, abusive supervision, and a broken behavior-consequence chain. By understanding these warning signs, leaders are better positioned to identify potential issues early and address systemic problems before they escalate. | BizLibrary |
| Culture of Civility: Cultural Warning Signs (IL) | “Culture of Civility: Cultural Warning Signs” explains key risk factors supervisors should watch for when assessing workplace culture. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines several indicators of cultural dysfunction—such as lack of diversity, excessive internal politics, abusive supervision, and a broken behavior-consequence chain. By understanding these warning signs, leaders are better positioned to identify potential issues early and address systemic problems before they escalate. | BizLibrary |
| Culture of Civility: Discrimination | Welcome to the “Culture of Civility: Discrimination” video lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. | BizLibrary |
| Culture of Civility: Discrimination | “Culture of Civility: Discrimination” explains what discrimination is and how it relates to harassment based on protected characteristics. This lesson is the third of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It reviews protections related to race or color, religion, sex, age, and other characteristics, offering a clear framework for understanding when workplace treatment may cross into illegal discrimination. | BizLibrary |
| Culture of Civility: Discrimination (CA) | Welcome to the “Culture of Civility: Discrimination (CA)” video lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Discrimination (CA) | “Culture of Civility: Discrimination” explains what discrimination is and how it relates to harassment based on protected characteristics. This lesson is the third of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It reviews protections related to race or color, religion, sex, age, and other characteristics, offering a clear framework for understanding when workplace treatment may cross into illegal discrimination. | BizLibrary |
| Culture of Civility: Discrimination (CT) | Welcome to the “Culture of Civility: Discrimination (CT)” video lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Discrimination (CT) | “Culture of Civility: Discrimination” explains what discrimination is and how it relates to harassment based on protected characteristics. This lesson is the third of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It reviews protections related to race or color, religion, sex, age, and other characteristics, offering a clear framework for understanding when workplace treatment may cross into illegal discrimination. | BizLibrary |
| Culture of Civility: Discrimination (IL) | Welcome to the “Culture of Civility: Discrimination (IL)” lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is the third of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. Learners will also examine Illinois legislation related to discrimination. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Discrimination (IL) | “Culture of Civility: Discrimination” explains what discrimination is and how it relates to harassment based on protected characteristics. This lesson is the third of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It reviews protections related to race or color, religion, sex, age, and other characteristics, offering a clear framework for understanding when workplace treatment may cross into illegal discrimination. | BizLibrary |
| Culture of Civility: Discrimination (NY) | Welcome to the “Culture of Civility: Discrimination (NY)” video lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. | BizLibrary |
| Culture of Civility: Discrimination (NY) | “Culture of Civility: Discrimination” explains what discrimination is and how it relates to harassment based on protected characteristics. This lesson is the third of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It reviews protections related to race or color, religion, sex, age, and other characteristics, offering a clear framework for understanding when workplace treatment may cross into illegal discrimination. | BizLibrary |
| Culture of Civility: Discrimination (TX) | Welcome to the “Culture of Civility: Discrimination (TX)” lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is the third of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Discrimination (TX) | “Culture of Civility: Discrimination” explains what discrimination is and how it relates to harassment based on protected characteristics. This lesson is the third of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It reviews protections related to race or color, religion, sex, age, and other characteristics, offering a clear framework for understanding when workplace treatment may cross into illegal discrimination. | BizLibrary |
| Culture of Civility: Discrimination for Supervisors (TX) | Welcome to the “Culture of Civility: Discrimination for Supervisors (TX)” lesson intended to explain what discrimination is and describe the types of discrimination based on the protected classes. This lesson is the third of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about discrimination and harassment based on certain characteristics—including race or color, religion, sex, and age—and how they’re protected by law. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Employer Liability for Harassment | Welcome to the “Culture of Civility: Employer Liability for Harassment” video lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation. | BizLibrary |
| Culture of Civility: Employer Liability for Harassment | “Culture of Civility: Employer Liability for Harassment” explains when employers—and supervisors—may face legal responsibility for harassment incidents. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines key liability principles, including tangible employment actions, negligence, and failures to act, helping leaders understand their obligations and the consequences of mishandled complaints. | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (CA) | Welcome to the “Culture of Civility: Employer Liability for Harassment (CA)” video lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (CA) | “Culture of Civility: Employer Liability for Harassment” explains when employers—and supervisors—may face legal responsibility for harassment incidents. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines key liability principles, including tangible employment actions, negligence, and failures to act, helping leaders understand their obligations and the consequences of mishandled complaints. | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (CT) | Welcome to the “Culture of Civility: Employer Liability for Harassment (CT)” video lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. If you're a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when leaders could be liable in a harassment situation. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (CT) | “Culture of Civility: Employer Liability for Harassment” explains when employers—and supervisors—may face legal responsibility for harassment incidents. This lesson is the 13th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines key liability principles, including tangible employment actions, negligence, and failures to act, helping leaders understand their obligations and the consequences of mishandled complaints. | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (IL) | Welcome to the “Culture of Civility: Employer Liability for Harassment (IL)” lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is the 13th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation and the remedies that could be owed to an employee if they win an employment discrimination lawsuit in Illinois. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (IL) | “Culture of Civility: Employer Liability for Harassment” explains when employers—and supervisors—may face legal responsibility for harassment incidents. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines key liability principles, including tangible employment actions, negligence, and failures to act, helping leaders understand their obligations and the consequences of mishandled complaints. | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (NY) | Welcome to the “Culture of Civility: Employer Liability for Harassment (NY)” video lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (NY) | “Culture of Civility: Employer Liability for Harassment” explains when employers—and supervisors—may face legal responsibility for harassment incidents. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines key liability principles, including tangible employment actions, negligence, and failures to act, helping leaders understand their obligations and the consequences of mishandled complaints. | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (TX) | Welcome to the “Culture of Civility: Employer Liability for Harassment (TX)” lesson intended to describe legal concerns with incidents involving harassment at work. This lesson is the 13th of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. As a leader, you must do all you can to recognize, prevent, and respond to harassment properly—or you may face serious legal consequences. From this lesson, you’ll learn about when you could be liable in a harassment situation. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Employer Liability for Harassment (TX) | “Culture of Civility: Employer Liability for Harassment” explains when employers—and supervisors—may face legal responsibility for harassment incidents. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It outlines key liability principles, including tangible employment actions, negligence, and failures to act, helping leaders understand their obligations and the consequences of mishandled complaints. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender” video lesson meant to define key terms relating to sex and gender. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender | “Culture of Civility: Harassment Based on Sex and Gender” introduces terminology and concepts related to sex, gender identity, and gender expression. This lesson is the fifth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It clarifies topics such as gender transition, inclusive language, and sex stereotyping to support respectful communication and informed engagement in the workplace. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (CA) | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender (CA)” video lesson meant to define key terms relating to sex and gender. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (CA) | “Culture of Civility: Harassment Based on Sex and Gender” introduces terminology and concepts related to sex, gender identity, and gender expression. This lesson is the fifth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It clarifies topics such as gender transition, inclusive language, and sex stereotyping to support respectful communication and informed engagement in the workplace. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (CT) | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender (CT)” video lesson meant to define key terms relating to sex and gender. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (CT) | “Culture of Civility: Harassment Based on Sex and Gender” introduces terminology and concepts related to sex, gender identity, and gender expression. This lesson is the fifth of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It clarifies topics such as gender transition, inclusive language, and sex stereotyping to support respectful communication and informed engagement in the workplace. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (IL) | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender (IL)” lesson meant to define key terms relating to sex and gender. This lesson is the fifth of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (IL) | “Culture of Civility: Harassment Based on Sex and Gender” introduces terminology and concepts related to sex, gender identity, and gender expression. This lesson is the fifth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It clarifies topics such as gender transition, inclusive language, and sex stereotyping to support respectful communication and informed engagement in the workplace. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (NY) | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender (NY)” video lesson meant to define key terms relating to sex and gender. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. Updated September 2021. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (NY) | “Culture of Civility: Harassment Based on Sex and Gender” introduces terminology and concepts related to sex, gender identity, and gender expression. This lesson is the fifth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It clarifies topics such as gender transition, inclusive language, and sex stereotyping to support respectful communication and informed engagement in the workplace. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (TX) | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender (TX)” lesson meant to define key terms relating to sex and gender. This lesson is the fifth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender (TX) | “Culture of Civility: Harassment Based on Sex and Gender” introduces terminology and concepts related to sex, gender identity, and gender expression. This lesson is the fifth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It clarifies topics such as gender transition, inclusive language, and sex stereotyping to support respectful communication and informed engagement in the workplace. | BizLibrary |
| Culture of Civility: Harassment Based on Sex and Gender for Supervisors (TX) | Welcome to the “Culture of Civility: Harassment Based on Sex and Gender for Supervisors (TX)” lesson meant to define key terms relating to sex and gender. This lesson is the fifth of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, you’ll learn about the nuances of sex and gender issues and the proper language to use when discussing them. By understanding terms like gender expression and sex stereotyping, you’ll be better able to interact with your fellow employees with civility and respect. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Harassment Red Flags | Welcome to the “Culture of Civility: Harassment Red Flags” video lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. | BizLibrary |
| Culture of Civility: Harassment Red Flags | “Culture of Civility: Harassment Red Flags” highlights behavioral and situational indicators that may signal underlying harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson reviews common red flags—from unusual absenteeism to declines in confidence or changes in group dynamics—so supervisors can intervene early and check in supportively with employees who may be experiencing harm. | BizLibrary |
| Culture of Civility: Harassment Red Flags (CA) | Welcome to the “Culture of Civility: Harassment Red Flags (CA)” video lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Harassment Red Flags (CA) | “Culture of Civility: Harassment Red Flags” highlights behavioral and situational indicators that may signal underlying harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson reviews common red flags—from unusual absenteeism to declines in confidence or changes in group dynamics—so supervisors can intervene early and check in supportively with employees who may be experiencing harm. | BizLibrary |
| Culture of Civility: Harassment Red Flags (CT) | Welcome to the “Culture of Civility: Harassment Red Flags (CT)” video lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Harassment Red Flags (CT) | “Culture of Civility: Harassment Red Flags” highlights behavioral and situational indicators that may signal underlying harassment. This lesson is the 12th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson reviews common red flags—from unusual absenteeism to declines in confidence or changes in group dynamics—so supervisors can intervene early and check in supportively with employees who may be experiencing harm. | BizLibrary |
| Culture of Civility: Harassment Red Flags (IL) | Welcome to the “Culture of Civility: Harassment Red Flags (IL)” lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is the 12th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Harassment Red Flags (IL) | “Culture of Civility: Harassment Red Flags” highlights behavioral and situational indicators that may signal underlying harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson reviews common red flags—from unusual absenteeism to declines in confidence or changes in group dynamics—so supervisors can intervene early and check in supportively with employees who may be experiencing harm. | BizLibrary |
| Culture of Civility: Harassment Red Flags (NY) | Welcome to the “Culture of Civility: Harassment Red Flags (NY)” video lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Harassment Red Flags (NY) | “Culture of Civility: Harassment Red Flags” highlights behavioral and situational indicators that may signal underlying harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson reviews common red flags—from unusual absenteeism to declines in confidence or changes in group dynamics—so supervisors can intervene early and check in supportively with employees who may be experiencing harm. | BizLibrary |
| Culture of Civility: Harassment Red Flags (TX) | Welcome to the “Culture of Civility: Harassment Red Flags (TX)” lesson meant to explain what behaviors to be on the lookout for that could be warning signs of harassment. This lesson is the 12th of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From unusual absenteeism to low self-esteem, there are a lot of potential warning signs that someone has endured or is enduring harassment at work. By watching this lesson, you’ll become familiar with several common red flags to watch out for. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Harassment Red Flags (TX) | “Culture of Civility: Harassment Red Flags” highlights behavioral and situational indicators that may signal underlying harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson reviews common red flags—from unusual absenteeism to declines in confidence or changes in group dynamics—so supervisors can intervene early and check in supportively with employees who may be experiencing harm. | BizLibrary |
| Culture of Civility: Introduction to Harassment | Welcome to the “Culture of Civility: Introduction to Harassment” video lesson intended to explain what harassment is and how it can manifest at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. | BizLibrary |
| Culture of Civility: Introduction to Harassment | “Culture of Civility: Introduction to Harassment” provides an overview of what harassment is and how it may appear in the workplace. This lesson is the first of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson introduces key terms such as quid pro quo, hostile work environment, and retaliation, helping establish the foundational concepts needed for recognizing inappropriate behavior. The lesson sets the stage for understanding the broader topic of workplace harassment addressed throughout the course. | BizLibrary |
| Culture of Civility: Introduction to Harassment (CA) | Welcome to the “Culture of Civility: Introduction to Harassment (CA)” video lesson intended to explain what harassment is and how it can manifest at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Introduction to Harassment (CA) | “Culture of Civility: Introduction to Harassment” provides an overview of what harassment is and how it may appear in the workplace. This lesson is the first of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson introduces key terms such as quid pro quo, hostile work environment, and retaliation, helping establish the foundational concepts needed for recognizing inappropriate behavior. The lesson sets the stage for understanding the broader topic of workplace harassment addressed throughout the course. | BizLibrary |
| Culture of Civility: Introduction to Harassment (CT) | Welcome to the “Culture of Civility: Introduction to Harassment (CT)” video lesson intended to explain what harassment is and how it can manifest at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Introduction to Harassment (CT) | “Culture of Civility: Introduction to Harassment” provides an overview of what harassment is and how it may appear in the workplace. This lesson is the first of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson introduces key terms such as quid pro quo, hostile work environment, and retaliation, helping establish the foundational concepts needed for recognizing inappropriate behavior. The lesson sets the stage for understanding the broader topic of workplace harassment addressed throughout the course. | BizLibrary |
| Culture of Civility: Introduction to Harassment (IL) | Welcome to the “Culture of Civility: Introduction to Harassment (IL)” lesson intended to explain what harassment is and how it can manifest at work. This lesson is the first of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Introduction to Harassment (IL) | “Culture of Civility: Introduction to Harassment” provides an overview of what harassment is and how it may appear in the workplace. This lesson is the first of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson introduces key terms such as quid pro quo, hostile work environment, and retaliation, helping establish the foundational concepts needed for recognizing inappropriate behavior. The lesson sets the stage for understanding the broader topic of workplace harassment addressed throughout the course. | BizLibrary |
| Culture of Civility: Introduction to Harassment (NY) | Welcome to the “Culture of Civility: Introduction to Harassment (NY)” video lesson intended to explain what harassment is and how it can manifest at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. | BizLibrary |
| Culture of Civility: Introduction to Harassment (NY) | “Culture of Civility: Introduction to Harassment” provides an overview of what harassment is and how it may appear in the workplace. This lesson is the first of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson introduces key terms such as quid pro quo, hostile work environment, and retaliation, helping establish the foundational concepts needed for recognizing inappropriate behavior. The lesson sets the stage for understanding the broader topic of workplace harassment addressed throughout the course. | BizLibrary |
| Culture of Civility: Introduction to Harassment (TX) | Welcome to the “Culture of Civility: Introduction to Harassment (TX)” lesson intended to explain what harassment is and how it can manifest at work. This lesson is the first of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. And by understanding the difference between the five categories of harassment under Texas Penal Code 42, employees will be better prepared to react in instances of harassment. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Introduction to Harassment (TX) | “Culture of Civility: Introduction to Harassment” provides an overview of what harassment is and how it may appear in the workplace. This lesson is the first of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson introduces key terms such as quid pro quo, hostile work environment, and retaliation, helping establish the foundational concepts needed for recognizing inappropriate behavior. The lesson sets the stage for understanding the broader topic of workplace harassment addressed throughout the course. | BizLibrary |
| Culture of Civility: Introduction to Harassment for Supervisors (TX) | Welcome to the “Culture of Civility: Introduction to Harassment for Supervisors (TX)” lesson intended to explain what harassment is and how it can manifest at work. This lesson is the first of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. By learning about key terms like hostile work environment and retaliation, employees will be better equipped to identify harassing behavior. And by understanding the difference between the five categories of harassment under Texas Penal Code 42, employees will be better prepared to react in instances of harassment. After completing this lesson, learners will have a foundational knowledge of what constitutes workplace harassment. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints | Welcome to the “Culture of Civility: Investigating Harassment Complaints” video lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints | “Culture of Civility: Investigating Harassment Complaints” explains how to conduct a fair, effective, and thorough investigation into alleged harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers the steps supervisors and designated investigators must take—from initiating an investigation to interviewing witnesses and maintaining documentation—so they can handle complaints with professionalism and consistency. | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (CA) | Welcome to the “Culture of Civility: Investigating Harassment Complaints (CA)” video lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (CA) | “Culture of Civility: Investigating Harassment Complaints” explains how to conduct a fair, effective, and thorough investigation into alleged harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers the steps supervisors and designated investigators must take—from initiating an investigation to interviewing witnesses and maintaining documentation—so they can handle complaints with professionalism and consistency. | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (CT) | Welcome to the “Culture of Civility: Investigating Harassment Complaints (CT)” video lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (CT) | “Culture of Civility: Investigating Harassment Complaints” explains how to conduct a fair, effective, and thorough investigation into alleged harassment. This lesson is the 11th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers the steps supervisors and designated investigators must take—from initiating an investigation to interviewing witnesses and maintaining documentation—so they can handle complaints with professionalism and consistency. | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (IL) | Welcome to the “Culture of Civility: Investigating Harassment Complaints (IL)” lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is the 11th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (IL) | “Culture of Civility: Investigating Harassment Complaints” explains how to conduct a fair, effective, and thorough investigation into alleged harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers the steps supervisors and designated investigators must take—from initiating an investigation to interviewing witnesses and maintaining documentation—so they can handle complaints with professionalism and consistency. | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (NY) | Welcome to the “Culture of Civility: Investigating Harassment Complaints (NY)” video lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (NY) | “Culture of Civility: Investigating Harassment Complaints” explains how to conduct a fair, effective, and thorough investigation into alleged harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers the steps supervisors and designated investigators must take—from initiating an investigation to interviewing witnesses and maintaining documentation—so they can handle complaints with professionalism and consistency. | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (TX) | Welcome to the “Culture of Civility: Investigating Harassment Complaints (TX)” lesson intended to explain the process for conducting a harassment investigation effectively. This lesson is the 11th of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how to handle an investigation of a harassment incident properly from the moment they’re aware of the alleged inappropriate behavior. This lesson covers everything from how to begin an investigation to how to conduct interviews with potential witnesses. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Investigating Harassment Complaints (TX) | “Culture of Civility: Investigating Harassment Complaints” explains how to conduct a fair, effective, and thorough investigation into alleged harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers the steps supervisors and designated investigators must take—from initiating an investigation to interviewing witnesses and maintaining documentation—so they can handle complaints with professionalism and consistency. | BizLibrary |
| Culture of Civility: Keeping It Clean at Work | Welcome to the “Culture of Civility: Keeping It Clean at Work” video lesson meant to explain how to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. | BizLibrary |
| Culture of Civility: Keeping It Clean at Work (CA) | Welcome to the “Culture of Civility: Keeping It Clean at Work (CA)” video lesson meant to explain how to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Keeping It Clean at Work (CT) | Welcome to the “Culture of Civility: Keeping It Clean at Work (CT)” video lesson meant to explain how to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Keeping It Clean at Work (IL) | Welcome to the “Culture of Civility: Keeping It Clean at Work (IL)” lesson meant to explain how to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is the seventh of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Keeping It Clean at Work (NY) | Welcome to the “Culture of Civility: Keeping It Clean at Work (NY)” video lesson meant to explain how to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. | BizLibrary |
| Culture of Civility: Keeping It Clean at Work (TX) | Welcome to the “Culture of Civility: Keeping It Clean at Work (TX)” lesson meant to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is the seventh of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Keeping It Clean at Work for Supervisors (TX) | Welcome to the “Culture of Civility: Keeping It Clean at Work for Supervisors (TX)” lesson meant to describe the behaviors you can embody every day to mitigate and prevent workplace harassment. This lesson is the seventh of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, you’ll learn about the importance of doing things like only giving compliments for a job-related reason and limiting your alcohol consumption for ensuring a harassment-free workplace. By embodying the tips from this lesson, you’ll help create a more civil and cooperative environment for you and your coworkers. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Making Harassment Complaints | Welcome to the “Culture of Civility: Marking Harassment Complaints” video lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. | BizLibrary |
| Culture of Civility: Making Harassment Complaints | “Culture of Civility: Making Harassment Complaints” describes how to prepare for and submit a workplace harassment complaint effectively. This lesson is the eighth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It explains the importance of documentation, outlines internal and external reporting procedures, and clarifies retaliation protections under federal law. | BizLibrary |
| Culture of Civility: Making Harassment Complaints (CA) | Welcome to the “Culture of Civility: Making Harassment Complaints (CA)” video lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Making Harassment Complaints (CA) | “Culture of Civility: Making Harassment Complaints” describes how to prepare for and submit a workplace harassment complaint effectively. This lesson is the eighth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It explains the importance of documentation, outlines internal and external reporting procedures, and clarifies retaliation protections under federal law. | BizLibrary |
| Culture of Civility: Making Harassment Complaints (CT) | Welcome to the “Culture of Civility: Making Harassment Complaints (CT)” video lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Making Harassment Complaints (CT) | “Culture of Civility: Making Harassment Complaints” describes how to prepare for and submit a workplace harassment complaint effectively. This lesson is the eighth of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It explains the importance of documentation, outlines internal and external reporting procedures, and clarifies retaliation protections under federal law. | BizLibrary |
| Culture of Civility: Making Harassment Complaints (IL) | Welcome to the “Culture of Civility: Making Harassment Complaints (IL)” lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is the eighth of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work. From documenting everything to cooperating with the investigator, there’s a lot to consider. After completing this lesson, learners will understand how to file a complaint with the Equal Employment Opportunity Commission or the Illinois Department of Human Rights. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Making Harassment Complaints (IL) | “Culture of Civility: Making Harassment Complaints” describes how to prepare for and submit a workplace harassment complaint effectively. This lesson is the eighth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It explains the importance of documentation, outlines internal and external reporting procedures, and clarifies retaliation protections under federal law. | BizLibrary |
| Culture of Civility: Making Harassment Complaints (NY) | Welcome to the “Culture of Civility: Making Harassment Complaints (NY)” video lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Making Harassment Complaints (NY) | “Culture of Civility: Making Harassment Complaints” describes how to prepare for and submit a workplace harassment complaint effectively. This lesson is the eighth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It explains the importance of documentation, outlines internal and external reporting procedures, and clarifies retaliation protections under federal law. | BizLibrary |
| Culture of Civility: Making Harassment Complaints (TX) | Welcome to the “Culture of Civility: Marking Harassment Complaints (TX)” lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is the eighth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work, as well as the basics of filing a complaint with the EEOC and the Texas Workforce Commission’s Civil Rights Division. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Making Harassment Complaints (TX) | “Culture of Civility: Making Harassment Complaints” describes how to prepare for and submit a workplace harassment complaint effectively. This lesson is the eighth of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It explains the importance of documentation, outlines internal and external reporting procedures, and clarifies retaliation protections under federal law. | BizLibrary |
| Culture of Civility: Making Harassment Complaints for Supervisors (TX) | Welcome to the “Culture of Civility: Marking Harassment Complaints for Supervisors (TX)” lesson meant to describe the process for preparing and reporting a harassment complaint properly. This lesson is the eighth of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. In this lesson, viewers will learn about the steps one should take when filing a complaint alleging harassment at work, as well as the basics of filing a complaint with the EEOC and the Texas Workforce Commission’s Civil Rights Division. From documenting everything to cooperating with the investigator, there’s a lot to keep in mind. After completing this lesson, learners will understand how to file a complaint effectively. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities” video lesson meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of its employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities | “Culture of Civility: Organizational Anti-Harassment Responsibilities” describes the systems and structures an organization must have in place to prevent, mitigate, and respond to harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines key organizational duties—including creating a clear anti-harassment policy, communicating reporting channels, providing training, and responding appropriately to complaints—to ensure that employees are protected and supported. | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (CA) | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities (CA)” video lesson meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of its employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (CA) | “Culture of Civility: Organizational Anti-Harassment Responsibilities” describes the systems and structures an organization must have in place to prevent, mitigate, and respond to harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines key organizational duties—including creating a clear anti-harassment policy, communicating reporting channels, providing training, and responding appropriately to complaints—to ensure that employees are protected and supported. | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (CT) | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities (CT)” video lesson meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of its employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (CT) | “Culture of Civility: Organizational Anti-Harassment Responsibilities” describes the systems and structures an organization must have in place to prevent, mitigate, and respond to harassment. This lesson is the 10th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines key organizational duties—including creating a clear anti-harassment policy, communicating reporting channels, providing training, and responding appropriately to complaints—to ensure that employees are protected and supported. | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (IL) | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities (IL)” lesson meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is the 10th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of its employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (IL) | “Culture of Civility: Organizational Anti-Harassment Responsibilities” describes the systems and structures an organization must have in place to prevent, mitigate, and respond to harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines key organizational duties—including creating a clear anti-harassment policy, communicating reporting channels, providing training, and responding appropriately to complaints—to ensure that employees are protected and supported. | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (NY) | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities (NY)” video lesson meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of its employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (NY) | “Culture of Civility: Organizational Anti-Harassment Responsibilities” describes the systems and structures an organization must have in place to prevent, mitigate, and respond to harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines key organizational duties—including creating a clear anti-harassment policy, communicating reporting channels, providing training, and responding appropriately to complaints—to ensure that employees are protected and supported. | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (TX) | Welcome to the “Culture of Civility: Organizational Anti-Harassment Responsibilities (TX)” lesson meant to describe provisions an organization must make to prevent, mitigate, and respond to instances of harassment at work. This lesson is the 10th of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will understand what organizations must do to ensure the safety of its employees. From creating an anti-harassment policy to responding appropriately to complaints, organizations must do all they can to protect their employees from harassment .***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Organizational Anti-Harassment Responsibilities (TX) | “Culture of Civility: Organizational Anti-Harassment Responsibilities” describes the systems and structures an organization must have in place to prevent, mitigate, and respond to harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson outlines key organizational duties—including creating a clear anti-harassment policy, communicating reporting channels, providing training, and responding appropriately to complaints—to ensure that employees are protected and supported. | BizLibrary |
| Culture of Civility: Professional Conduct | “Culture of Civility: Professional Conduct” highlights everyday behaviors that promote professionalism and help prevent harassment. This lesson is the seventh of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers topics such as appropriate compliments, personal boundaries, communication choices, and workplace conduct that fosters a civil, respectful environment. | BizLibrary |
| Culture of Civility: Professional Conduct (CA) | “Culture of Civility: Professional Conduct” highlights everyday behaviors that promote professionalism and help prevent harassment. This lesson is the seventh of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers topics such as appropriate compliments, personal boundaries, communication choices, and workplace conduct that fosters a civil, respectful environment. | BizLibrary |
| Culture of Civility: Professional Conduct (CT) | “Culture of Civility: Professional Conduct” highlights everyday behaviors that promote professionalism and help prevent harassment. This lesson is the seventh of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers topics such as appropriate compliments, personal boundaries, communication choices, and workplace conduct that fosters a civil, respectful environment. | BizLibrary |
| Culture of Civility: Professional Conduct (IL) | “Culture of Civility: Professional Conduct” highlights everyday behaviors that promote professionalism and help prevent harassment. This lesson is the seventh of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers topics such as appropriate compliments, personal boundaries, communication choices, and workplace conduct that fosters a civil, respectful environment. | BizLibrary |
| Culture of Civility: Professional Conduct (NY) | “Culture of Civility: Professional Conduct” highlights everyday behaviors that promote professionalism and help prevent harassment. This lesson is the seventh of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers topics such as appropriate compliments, personal boundaries, communication choices, and workplace conduct that fosters a civil, respectful environment. | BizLibrary |
| Culture of Civility: Professional Conduct (TX) | “Culture of Civility: Professional Conduct” highlights everyday behaviors that promote professionalism and help prevent harassment. This lesson is the seventh of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It covers topics such as appropriate compliments, personal boundaries, communication choices, and workplace conduct that fosters a civil, respectful environment. | BizLibrary |
| Culture of Civility: Sexual Harassment | Welcome to the “Culture of Civility: Sexual Harassment” video lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964. Plus, this lesson covers different examples of workplace harassment, from things like lewd gestures to displaying inappropriate images. Ultimately, viewers will understand what sexual harassment can look like at work so they’ll be able to recognize and report the inappropriate behavior. | BizLibrary |
| Culture of Civility: Sexual Harassment | “Culture of Civility: Sexual Harassment” defines sexual harassment and explains how it can manifest at work. This lesson is the second of nine in the “Culture of Civility: Creating a Harassment-Free Workplace” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It highlights sex as a protected characteristic under the Civil Rights Act of 1964 and outlines examples ranging from verbal comments to displaying explicit materials. This lesson provides clarity on what sexual harassment looks like so inappropriate conduct can be identified and addressed. | BizLibrary |
| Culture of Civility: Sexual Harassment (CA) | Welcome to the “Culture of Civility: Sexual Harassment (CA)” video lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964. Plus, this lesson covers different examples of workplace harassment, from things like lewd gestures to displaying inappropriate images. Ultimately, viewers will understand what sexual harassment can look like at work so they’ll be able to recognize and report the inappropriate behavior. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Sexual Harassment (CA) | “Culture of Civility: Sexual Harassment” defines sexual harassment and explains how it can manifest at work. This lesson is the second of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (California)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It highlights sex as a protected characteristic under the Civil Rights Act of 1964 and outlines examples ranging from verbal comments to displaying explicit materials. This lesson provides clarity on what sexual harassment looks like so inappropriate conduct can be identified and addressed. | BizLibrary |
| Culture of Civility: Sexual Harassment (CT) | Welcome to the “Culture of Civility: Sexual Harassment (CT)” video lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964. Plus, this lesson covers different examples of workplace harassment, from things like lewd gestures to displaying inappropriate images. Ultimately, viewers will understand what sexual harassment can look like at work so they’ll be able to recognize and report the inappropriate behavior. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Sexual Harassment (CT) | “Culture of Civility: Sexual Harassment” defines sexual harassment and explains how it can manifest at work. This lesson is the second of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps employees and supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It highlights sex as a protected characteristic under the Civil Rights Act of 1964 and outlines examples ranging from verbal comments to displaying explicit materials. This lesson provides clarity on what sexual harassment looks like so inappropriate conduct can be identified and addressed. | BizLibrary |
| Culture of Civility: Sexual Harassment (IL) | Welcome to the “Culture of Civility: Sexual Harassment (IL)” lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is the second of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964 and the Illinois Human Rights Act. Plus, this lesson covers different examples of workplace harassment, from things like lewd gestures to displaying inappropriate images. Ultimately, viewers will understand what sexual harassment can look like at work so they’ll be able to recognize and report the inappropriate behavior. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Sexual Harassment (IL) | “Culture of Civility: Sexual Harassment” defines sexual harassment and explains how it can manifest at work. This lesson is the second of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Illinois)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It highlights sex as a protected characteristic under the Civil Rights Act of 1964 and outlines examples ranging from verbal comments to displaying explicit materials. This lesson provides clarity on what sexual harassment looks like so inappropriate conduct can be identified and addressed. | BizLibrary |
| Culture of Civility: Sexual Harassment (NY) | Welcome to the “Culture of Civility: Sexual Harassment (NY)” video lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” video course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964. Plus, this lesson covers different examples of workplace harassment, from things like lewd gestures to displaying inappropriate images. Ultimately, viewers will understand what sexual harassment can look like at work so they’ll be able to recognize and report the inappropriate behavior. | BizLibrary |
| Culture of Civility: Sexual Harassment (NY) | “Culture of Civility: Sexual Harassment” defines sexual harassment and explains how it can manifest at work. This lesson is the second of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (New York)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It highlights sex as a protected characteristic under the Civil Rights Act of 1964 and outlines examples ranging from verbal comments to displaying explicit materials. This lesson provides clarity on what sexual harassment looks like so inappropriate conduct can be identified and addressed. | BizLibrary |
| Culture of Civility: Sexual Harassment (TX) | Welcome to the “Culture of Civility: Sexual Harassment (TX)” lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is the second of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964, as well as related amendments to the Texas Penal Code. Plus, this lesson covers different examples of workplace harassment and unlawful employment practices. Ultimately, viewers will understand what sexual harassment can look like at work, so they’ll be able to recognize and report the inappropriate behavior. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Sexual Harassment (TX) | “Culture of Civility: Sexual Harassment” defines sexual harassment and explains how it can manifest at work. This lesson is the second of nine in the “Culture of Civility: Creating a Harassment-Free Workplace (Texas)” course, which helps employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. It highlights sex as a protected characteristic under the Civil Rights Act of 1964 and outlines examples ranging from verbal comments to displaying explicit materials. This lesson provides clarity on what sexual harassment looks like so inappropriate conduct can be identified and addressed. | BizLibrary |
| Culture of Civility: Sexual Harassment for Supervisors (TX) | Welcome to the “Culture of Civility: Sexual Harassment for Supervisors (TX)” lesson meant to describe what sexual harassment is and what constitutes this type of harassment at work. This lesson is the second of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From this lesson, viewers will learn about how sex is a protected class based on the Civil Rights Act of 1964, as well as related amendments to the Texas Penal Code. Plus, this lesson covers different examples of workplace harassment and unlawful employment practices. Ultimately, viewers will understand what sexual harassment can look like at work, so they’ll be able to recognize and report the inappropriate behavior. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Signs of a Sick Culture | Welcome to the “Culture of Civility: Signs of Sick Culture” video lesson intended to explain eleven risk factors you should be on the lookout for at work as a leader. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From a lack of diversity to a broken behavior-consequence chain, there are several warning signs you should be aware of. By understanding the symptoms of an unhealthy work culture, you’ll be able to recognize and address these issues should they occur in your organization. | BizLibrary |
| Culture of Civility: Signs of a Sick Culture (CA) | Welcome to the “Culture of Civility: Signs of Sick Culture” video lesson intended to explain eleven risk factors you should be on the lookout for at work as a leader. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From a lack of diversity to a broken behavior-consequence chain, there are several warning signs you should be aware of. By understanding the symptoms of an unhealthy work culture, you’ll be able to recognize and address these issues should they occur in your organization. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Signs of a Sick Culture (IL) | Welcome to the “Culture of Civility: Signs of Sick Culture” lesson intended to explain eleven risk factors you should be on the lookout for at work as a leader. This lesson is the 14th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From a lack of diversity to a broken behavior-consequence chain, there are several warning signs you should be aware of. By understanding the symptoms of an unhealthy work culture, you’ll be able to recognize and address these issues should they occur in your organization. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Signs of a Sick Culture (NY) | Welcome to the “Culture of Civility: Signs of Sick Culture (NY)” video lesson intended to explain eleven risk factors you should be on the lookout for at work as a leader. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From a lack of diversity to a broken behavior-consequence chain, there are several warning signs you should be aware of. By understanding the symptoms of an unhealthy work culture, you’ll be able to recognize and address these issues should they occur in your organization. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities | Welcome to the “Culture of Civility: Supervisory Anti-Harassment Responsibilities,” a video lesson intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities | “Culture of Civility: Supervisory Anti-Harassment Responsibilities” explains what supervisors and individuals in authority roles must do to help maintain a workplace that does not tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson covers both reactive responsibilities—such as responding to complaints—and proactive steps supervisors must take to prevent misconduct. It clarifies the supervisor’s role in building trust, enforcing expectations, and helping eradicate harassment within the organization. | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (CA) | Welcome to “Culture of Civility: Supervisory Anti-Harassment Responsibilities (CA),” a video lesson intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (CA) | “Culture of Civility: Supervisory Anti-Harassment Responsibilities” explains what supervisors and individuals in authority roles must do to help maintain a workplace that does not tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (California) – Supervisors” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson covers both reactive responsibilities—such as responding to complaints—and proactive steps supervisors must take to prevent misconduct. It clarifies the supervisor’s role in building trust, enforcing expectations, and helping eradicate harassment within the organization. | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (CT) | Welcome to “Culture of Civility: Supervisory Anti-Harassment Responsibilities (CT),” a video lesson intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (CT) | “Culture of Civility: Supervisory Anti-Harassment Responsibilities” explains what supervisors and individuals in authority roles must do to help maintain a workplace that does not tolerate harassment. This lesson is the ninth of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson covers both reactive responsibilities—such as responding to complaints—and proactive steps supervisors must take to prevent misconduct. It clarifies the supervisor’s role in building trust, enforcing expectations, and helping eradicate harassment within the organization. | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (IL) | Welcome to “Culture of Civility: Supervisory Anti-Harassment Responsibilities (IL),” a lesson intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is the ninth of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After watching this lesson, viewers will understand their role in eradicating harassment in their organization and recognize their potential liability if they practice harassment themselves. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (IL) | “Culture of Civility: Supervisory Anti-Harassment Responsibilities” explains what supervisors and individuals in authority roles must do to help maintain a workplace that does not tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson covers both reactive responsibilities—such as responding to complaints—and proactive steps supervisors must take to prevent misconduct. It clarifies the supervisor’s role in building trust, enforcing expectations, and helping eradicate harassment within the organization. | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (NY) | Welcome to “Culture of Civility: Supervisory Anti-Harassment Responsibilities (NY),” a video lesson intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (NY) | “Culture of Civility: Supervisory Anti-Harassment Responsibilities” explains what supervisors and individuals in authority roles must do to help maintain a workplace that does not tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (New York)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson covers both reactive responsibilities—such as responding to complaints—and proactive steps supervisors must take to prevent misconduct. It clarifies the supervisor’s role in building trust, enforcing expectations, and helping eradicate harassment within the organization. | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (TX) | Welcome to the “Culture of Civility: Supervisory Anti-Harassment Responsibilities (TX)” lesson, which is intended to explain what supervisors and persons in authority positions must do to help maintain a workforce that doesn’t tolerate harassment. This lesson is the ninth of 14 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment and unlawful employment practices from occurring in the first place. From reacting to harassment complaints to proactive steps one can take to prevent harassment, supervisors have a lot to keep in mind. After viewing this lesson, viewers will understand their role in eradicating harassment in their organization. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: Supervisory Anti-Harassment Responsibilities (TX) | “Culture of Civility: Supervisory Anti-Harassment Responsibilities” explains what supervisors and individuals in authority roles must do to help maintain a workplace that does not tolerate harassment. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Texas)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson covers both reactive responsibilities—such as responding to complaints—and proactive steps supervisors must take to prevent misconduct. It clarifies the supervisor’s role in building trust, enforcing expectations, and helping eradicate harassment within the organization. | BizLibrary |
| Culture of Civility: When Cursing Becomes Harassment | Welcome to the “Culture of Civility: When Cursing Becomes Harassment” video lesson meant to define the categories of profanity and how to prevent discriminatory and harassing cursing from entering the workplace. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson first explains how cursing can become harassment. Then, it covers what an individual can do to personally prevent cursing becoming prevalent in the workplace. Finally, this lesson explains what employers must do to ensure bad language doesn’t negatively impact their work culture. | BizLibrary |
| Culture of Civility: When Cursing Becomes Harassment (CA) | Welcome to the “Culture of Civility: When Cursing Becomes Harassment (CA)” video lesson meant to define the categories of profanity and how to prevent discriminatory and harassing cursing from entering the workplace. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson first explains how cursing can become harassment. Then, it covers what an individual can do to personally prevent cursing becoming prevalent in the workplace. Finally, this lesson explains what employers must do to ensure bad language doesn’t negatively impact their work culture. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: When Cursing Becomes Harassment (CT) | Welcome to the “Culture of Civility: When Cursing Becomes Harassment (CT)” video lesson meant to define the categories of profanity and how to prevent discriminatory and harassing cursing from entering the workplace. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps all employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson first explains how cursing can become harassment. Then, it covers what an individual can do to personally prevent cursing becoming prevalent in the workplace. Finally, this lesson explains what employers must do to ensure bad language doesn’t negatively impact their work culture. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: When Cursing Becomes Harassment (IL) | Welcome to the “Culture of Civility: When Cursing Becomes Harassment” lesson meant to define the categories of profanity and how to prevent discriminatory and harassing cursing from entering the workplace. This lesson is the 16th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson first explains how cursing can become harassment. Then, it covers what an individual can do to personally prevent cursing becoming prevalent in the workplace. Finally, this lesson explains what employers must do to ensure bad language doesn’t negatively impact their work culture. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: When Cursing Becomes Harassment (NY) | Welcome to the “Culture of Civility: When Cursing Becomes Harassment (NY)” video lesson meant to define the categories of profanity and how to prevent discriminatory and harassing cursing from entering the workplace. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. This lesson first explains how cursing can become harassment. Then, it covers what an individual can do to personally prevent cursing becoming prevalent in the workplace. Finally, this lesson explains what employers must do to ensure bad language doesn’t negatively impact their work culture. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: When Leadership Becomes the Risk (CT) | “Culture of Civility: When Leadership Becomes the Risk” explains how leaders may unintentionally—or knowingly—contribute to harassment or prevent it from being recognized. This lesson is the 16th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson discusses why misconduct often goes unseen by leadership, how power imbalances affect employee experiences, and what supervisors must do to remain aware, accountable, and engaged in preventing workplace harm. | BizLibrary |
| Culture of Civility: When Swearing Becomes Harassment (CT) | “Culture of Civility: When Swearing Becomes Harassment” defines the different categories of profanity and explains how certain types of language can cross into discriminatory or harassing conduct. This lesson is the 15th of 17 in the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” course, which helps supervisors and employees understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. The lesson addresses individual responsibility for maintaining professional communication as well as organizational expectations for setting clear policies and enforcing them consistently. | BizLibrary |
| Culture of Civility: When the Manager's the Problem | Welcome to the “Culture of Civility: When the Manager’s the Problem” video lesson meant to explain how leaders may perpetuate harassment in the workplace—intentionally or otherwise. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Leaders may not be aware harassment is happening in their organization, or they may be choosing to ignore it. Regardless, it’s up to leaders to do their part to become more aware of what constitutes harassment so they can protect their employees and their organization. | BizLibrary |
| Culture of Civility: When the Manager's the Problem (CA) | Welcome to the “Culture of Civility: When the Manager’s the Problem (CA)” video lesson meant to explain how leaders may perpetuate harassment in the workplace—intentionally or otherwise. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (California)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Leaders may not be aware harassment is happening in their organization, or they may be choosing to ignore it. Regardless, it’s up to leaders to do their part to become more aware of what constitutes harassment so they can protect their employees and their organization. ***Updated 4/2024*** | BizLibrary |
| Culture of Civility: When the Manager's the Problem (CT) | Welcome to the “Culture of Civility: When the Manager’s the Problem (CT)” video lesson meant to explain how leaders may perpetuate harassment in the workplace—intentionally or otherwise. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace (Connecticut)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Leaders may not be aware harassment is happening in their organization, or they may be choosing to ignore it. Regardless, it’s up to leaders to do their part to become more aware of what constitutes harassment so they can protect their employees and their organization. ***Updated 5/2024*** | BizLibrary |
| Culture of Civility: When the Manager's the Problem (IL) | Welcome to the “Culture of Civility: When the Manager’s the Problem” lesson meant explain how leaders can perpetuate harassment in the workplace—intentionally or otherwise. This lesson is the 17th of 18 in the “Culture of Civility: Creating a Harassment-Free Workplace – Supervisors (Illinois)” course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Leaders may not be aware harassment is happening in their organization, or they may be choosing to ignore it. Regardless, it’s up to leaders to do their part to become more aware of what constitutes harassment so they can protect their employees and their organization. ***Updated 04/2024*** | BizLibrary |
| Culture of Civility: When the Manager's the Problem (NY) | Welcome to the “Culture of Civility: When the Manager’s the Problem (NY)” video lesson meant to explain how leaders may perpetuate harassment in the workplace—intentionally or otherwise. This lesson is part of the “Culture of Civility: Creating a Harassment-Free Workplace - Supervisors (New York)” video course, which helps supervisors understand how to recognize and respond to harassment, as well as how to behave appropriately and prevent harassment from occurring in the first place. Leaders may not be aware harassment is happening in their organization, or they may be choosing to ignore it. Regardless, it’s up to leaders to do their part to become more aware of what constitutes harassment so they can protect their employees and their organization. ***Updated 4/2024*** | BizLibrary |
| Cutting Edge Communication: Breaking Bullying | Serena, the company VP is in town to follow up on the aftermath of a reported case of bullying. She puts the challenge to Marcus to stamp out bullying within his department. Marcus finds it hard to believe that there is bullying taking place in his office so Serena provides a definition. Marcus takes a radical approach with the team to help them understand the consequences of bullying. He challenges them to bully each other in front of the group so they can discuss the feelings that arise. Some team members seem rather skilled at the task while others struggle to cope. Marcus reinforces that bullying cannot be tolerated in the team. Please Note: These videos are designed to provoke discussion and response. They are fast paced; short; character-driven TV style comedies that take a new approach to reaching today's learners. By laughing; discussing; sharing outrage; and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the Switch On and/or Workplace Excellence series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the Learning Management System, you must view the video in its entirety. Updated in 2019 | BizLibrary |
| Cyberbullying and Social Media | Welcome to “Cyberbullying and Social Media,” a video lesson meant to explain what cyberbullying is and how to respond to it should you become a target. Social media is a great way to grow your social network and connect with your friends, family, and colleagues online…but what happens when people use it for nefarious purposes? When cyberbullies use social media as a platform to target others, you need to know how to respond appropriately. After watching this lesson, you’ll be better equipped to protect yourself from this type of behavior and handle it in a professional manner. | BizLibrary |
| Employer Responsibilities and Costs of Harassment | Did you know a harassment claim can cost not only the individual a large amount of money, but can also impact your employer financially? In this class, we chat about the responsibilities & costs of harassment. This content is also translated in Spanish. | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice | Welcome to the “Anti-Harassment for Employees with Catherine Mattice” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. This course is intended for employees of all levels. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (California) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (California)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and a workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. *Updated 12/2025* This course is intended for employees of all levels and is compliant with California anti-harassment and abusive conduct prevention training law for nonsupervisory employees. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Delaware) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (Delaware)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. This course is intended for employees of all levels. **Updated 12/2025** To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Illinois) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (Illinois)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. *Updated 12/2025* To meet the city's training requirements, Chicago employees should also take the one-hour course "Bystander Intervention for Sexual Harassment" (SVL_1021817). To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Maine) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (Maine)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. This course is intended for employees of all levels and is compliant with Maine’s anti-harassment and abusive conduct prevention training laws for nonsupervisory employees. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (New York) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (New York)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. This course is intended for employees of all levels. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Texas) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (Texas)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. **Updated 12/2025** To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Employees with Catherine Mattice (Washington) | Welcome to the “Anti-Harassment for Employees with Catherine Mattice (Washington)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and the workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. This course is intended for employees of all levels and is compliant with Washington's anti-harassment and abusive conduct prevention training laws for nonsupervisory employees. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice | Welcome to the “Anti-Harassment with Catherine Mattice” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. This course is intended for supervisors. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hours of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (California) | Welcome to the “Anti-Harassment for Supervisors with Catherine Mattice (California)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. *Updated 12/2025* This course is intended for supervisors and is compliant with California anti-harassment and abusive conduct prevention training law for supervisory employees. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Delaware) | Welcome to the “Anti-Harassment for Supervisors with Catherine Mattice (Delaware)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. This course is intended for supervisors. **Updated 12/2025** To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hours of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Illinois) | Welcome to the “Anti-Harassment with Catherine Mattice (Illinois)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. This course is intended for supervisors. *Updated 12/2025* To meet the city's training requirements, Chicago employees should also take the one-hour course "Bystander Intervention for Sexual Harassment" (SVL_1021817). To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hours of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Maine) | Welcome to the “Anti-Harassment with Catherine Mattice (Maine)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. This course is intended for supervisors and is compliant with Maine’s anti-harassment and abusive conduct prevention training laws for supervisory employees. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hours of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (New York) | Welcome to the “Anti-Harassment for Supervisors with Catherine Mattice (New York)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. This course is intended for supervisors. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hours of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Texas) | Welcome to the “Anti-Harassment for Supervisors with Catherine Mattice (Texas)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. **Updated 12/2025** To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hours of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Anti-Harassment for Supervisors with Catherine Mattice (Washington) | Welcome to the “Anti-Harassment with Catherine Mattice (Washington)” Expert Insights course that covers effective ways that supervisors can create an organizational culture that prevents harassment from occurring, all from a consultant who specializes in turning around toxic work environments. This course dives into how to build a positive work environment and prevent abusive conduct. After watching this course, supervisors and managers will know how their role has a definite impact in stopping toxic behavior in the workplace and their responsibilities under the law. This course is intended for supervisors and is compliant with Washington's anti-harassment and abusive conduct prevention training laws for supervisory employees. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hours of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). **Updated 12/2025** | BizLibrary |
| Expert Insights: Anti-Harassment with Catherine Mattice (Connecticut) | Welcome to the “Anti-Harassment with Catherine Mattice (Connecticut)” Expert Insights course that dives into meaningful and impactful harassment prevention training from a consultant who specializes in turning around toxic work environments. This course gives an engaging and approachable insight into the damage that negative behavior has on individuals and a workplace as a whole, starting with incivility. After watching this course, viewers will fully grasp what harassment, abusive conduct, and bullying entail and how to step in when they occur. They will also have an overview of the legal process of filing a complaint. Ultimately, this course will give employees actual strategies to contribute to a healthy and positive workplace environment. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hours of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| Halting Harassment: Prevention Basics | Welcome to the “Halting Harassment: Prevention Basics” video lesson meant to help learners understand, address, and even prevent harassment. In this lesson, viewers will learn the definition of harassment and become familiar with its negative effects in the workplace. Plus, learners will consider bystander and target response options and recognize how employers should handle harassment complaints and investigations. | BizLibrary |
| Halting Harassment: Prevention Basics for Managers | Welcome to the “Halting Harassment: Prevention Basics for Managers” video lesson designed to help managers address and prevent harassment in the workplace. This lesson first provides preliminary information on the topic of harassment. Then, it moves into manager-specific issues, such as responsibilities as an agent of the organization, legal liability, and how to maintain a workforce free of harassment. The lesson also includes information on what anti-harassment training should cover and concludes with a reminder of the manager’s responsibility in dealing with complaints, investigations, and disciplinary action against offenders. | BizLibrary |
| Harassment Exposed | Learn why it is mostly men that harass others. Learn when an environment becomes sexually hostile. Learn ways to disarm the perpetrator. Many men have difficulty handling power and money with grace. Intense issues of entitlement and control often go unchecked, thus become the norm. And powerful men who are focused solely on themselves are more likely to objectify others. Men exploit and mistreat others simply because they can get away with it. | BizLibrary |
| Harassment Hurts: It's Personal | "Harassment Hurts: It's Personal" explores the pain and cost of harassment, covering such topics as age, race, sexual orientation, political affiliation, pregnancy, ethnicity, sexual harassment, and much more. This program explains harassment and uses personalized stories and detailed legal and policy definitions to cover all types of harassment in organizations and workplaces. Harassment hurts us all -- from individuals to entire companies -- and "Harassment Hurts: It's Personal" is a comprehensive program under twenty minutes that explores issues of harassment, their ramifications, and their remedies. This bestselling program has been updated and expanded to include the most recent legal concepts, from the expanded definition of Quid Pro Quo (that includes more than sexual harassment) to Tangible Employment Action. This content is also translated in Spanish. Key learning points include the following: understand and learn what harassment is and isn't; learn the different types of harassment and their negative ramifications; through individual narratives, learn the negative consequences of various types of harassment; explore sexual as well as other types of harassment (e.g., discrimination based on any differences such as sexual orientation, marital status, political affiliation, and much more); and learn how to speak up about harassment and where to turn if you are harassed. | BizLibrary |
| Harassment Prevention | We will learn what comprises harassment in the workplace. We will learn what to do when harassed in the workplace. We will learn how to eliminate harassment in the workplace. Employees have the legal right to perform their job without being subjected to workplace harassment. Sexual harassment occurs whenever unwelcome conduct on the basis of gender affects a person's job. Harassment, whether deliberate or not, is an issue that must be addressed and handled immediately. It can take a serious toll on the victims as well as affect the accused, the coworkers, and the company itself. While we often link sexual harassment to unwanted advances or inappropriate sexual comments, it also includes any discriminatory action based on gender. | BizLibrary |
| Health Hazards at Work: Addressing Violence and Bullying | Welcome to the "Health Hazards at Work" video course, meant to help workplaces be more aware of health hazards to create a safer work environment for everyone. In this video lesson, the viewer will learn about types of workers who are at greater risk for workplace violence, the indicators of pre-violence, and examples of bullying. | BizLibrary |
| How To Avoid and Prevent Sexual Harassment In The Workplace (Part 6 of 6) | This video illustrates several ridiculously easy ways to avoid engaging in sexual harassment. It also covers various strategies for preventing it from happening in your workplace, and there might be a food fight in here as well. Sexual harassment is no laughing matter, but that doesn’t mean this video has to bore you to death. This content is also translated in Spanish. | BizLibrary |
| Identifying and Preventing Sexual Harassment | It’s estimated that more than a quarter of employees experience some form of sexual harassment in their professional lives – and for women, that number might be as high as 85%. That’s a staggering percentage, and entirely unacceptable. Any amount of workplace harassment is too much, and companies that fail to appreciate that are not only doing their employees a grave disservice but will ultimately suffer severe consequences in the form of high turnover, low productivity, abysmal morale, and the not-so-occasional lawsuit. That’s where Identifying and Preventing Sexual Harassment comes in. We consulted with a number of human resource experts to design a program that helps stop sexual harassment before it starts, as well as provide your workforce with concrete strategies for responding to and reporting harassment if it ever does occur. Now that might sound like this will be some pretty dull training. You’ve undoubtedly seen sexual harassment training in the past that is so similar in delivery that the message can get lost in the mix. But ours is different. Sexual harassment is a serious subject, but that doesn’t mean learning how to prevent it has to be so dry that you slip into a coma. We’ve worked hard to style this critical education to be as enjoyable as possible, and we’re pleased to say we've done so without detracting from the importance of the material. So get ready for Identifying and Preventing Sexual Harassment, another educational offering from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Introduction to Sexual Harassment | In this course, we introduce you to the basics of Sexual Harassment and how to determine if an act in your workplace is Sexual Harassment. You will understand the meaning of the definition defined by the EEOC & walk thru examples of Sexual Harassment. This content is also translated in Spanish. | BizLibrary |
| Investigating Sexual Harassment | We all know sexual harassment training is essential. Everyone at work needs to know how to prevent, recognize, and report sexual harassment. But what about after sexual harassment is reported? What’s next? Investigating a sexual harassment claim is a lengthy process, which can vary depending upon the state. Every supervisor, even those who are new or only supervising a few employees, needs to be trained on how to handle and investigate a complaint. This content is also translated in Spanish. | BizLibrary |
| Let's Talk: Bullying, Abusive Conduct, and Their Consequences | This 10-minute program defines bullying and abusive conduct, their impact on people and organizations, and their remedies. An advantage of this program is its clarification of the legal definition of bullying, an aspect of the topic that many people are unsure of. It's a perfect add-on program to enhance harassment training legally required to include prevention of “abusive conduct,” for example the new AB 2053 California mandate. This content is also translated in Spanish. | BizLibrary |
| Preventing Harassment in Industry | Good communication and respect for others creates a beneficial work environment where employees feel safe and productive. When the workplace is disrupted by someone disrespecting one or more co-workers, anger and resentment can destroy morale. Workplace harassment can damage relationships and destroy lines of communication among employees. This program discusses various types of workplace harassment and how this unwelcome behavior affects the work environment. It also explains what you should do if you are a victim or an observer of disrespectful conduct and how you can avoid having your own behavior interpreted as harassment. Featured are a variety of scenarios where workers exhibit unwelcome behavior to show viewers what types of behavior constitute harassment and how they should respond to such conduct. This content is also translated in Spanish. | BizLibrary |
| Preventing Retaliation | Did you know that retaliation is illegal? It often, may not even be intentional. In this course, we learn about the types of retaliation, why it may occur and how you can prevent it. This content is also translated in Spanish. | BizLibrary |
| Preventing Retaliation in the Workplace | Welcome to “Preventing Retaliation in the Workplace,” a video lesson meant to help leaders understand what retaliation is and how they can stop it from occurring under their watch. Unfortunately, discrimination and harassment incidents still occur in the modern working world, but further injustice can still be committed even after the fact with something called retaliation. In this lesson, viewers will learn what qualifies as retaliation, as well as what protected activities and adverse actions are. Plus, learners will see what action steps they can take to actively prevent retaliation through things like enforcing an anti-retaliation policy and maintaining clear documentation. By keeping this information in mind, viewers will be able to keep their employees safer and their workplaces free from retaliation of any kind. | BizLibrary |
| Preventing Sexual Harassment: For Employees | MARCOM's Video On Demand (VOD) program on "Preventing Sexual Harassment: For Employees" provides employees with the information they need to help prevent sexual harassment in their workplace, and deal with it effectively if it does occur. Sexual harassment can be devastating for its victims as well as for the companies for whom they work. The Equal Employment Opportunity Commission receives more than 10,000 sexual harassment complaints from U.S. workers every year. This course covers the definition of sexual harassment, understanding offensive behavior, company policy and appropriate conduct, what to do if someone “crosses the line,” reporting a sexual harassment incident, and more... This content is also translated in Spanish. | BizLibrary |
| Preventing Sexual Harassment: For Managers and Supervisors | Sexual advances in the workplace are always inappropriate, but when they are unwelcome or threatening, they are also illegal. Sexual harassment was outlawed by the Civil Rights Act of 1964. But the Equal Employment Opportunity Commission still receives more than 10,000 complaints about sexual harassment from U.S. workers every year. And it can be devastating for its victims and can damage the companies they work for as well. Managers and supervisors can play an important role in shutting down sexual harassment in their companies. To do this, they need to understand how the problem affects both employees and the company. They also need to understand the policies and procedures that will help them prevent and control sexual harassment in their department. | BizLibrary |
| Preventing Workplace Discrimination: For Employees | MARCOM's Video On Demand (VOD) program on Preventing Workplace Discrimination: For Employees discusses different types of discriminatory behavior, its causes and what employees can do prevent it in their workplace. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. | BizLibrary |
| Professional Behavior: Inappropriate Comment or Sexual Harassment? | This is a branching scene that takes place in a corporate conference room before a weekly team meeting. An employee and friend, Brian, comments on another female employee’s sweater. Now Catherine must decide how to address the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Behavior: Inappropriate Comments During a Meeting | This is a branching scene that takes place in a corporate conference room. The supervisor makes an inappropriate comment to a female employee in front of the team. Now, the employee, Catherine, needs to decide how to handle the comment. WILL live-action video cinematic scenarios include both linear and branching models. Each of the linear scenarios portrays a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Behavior: Inappropriate Comments in a Team Meeting | This is a branching scene that takes place in a corporate conference room during a team meeting. One of the male employees makes an inappropriate comment to a female employee. Another female employee finds it offensive and now needs to decide how to address the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Behavior: Inappropriate Jokes | This is a branching scene that takes place in a corporate conference room during a team design meeting. Some of the employees are making inappropriate remarks about women. There is a new employee in the room who knows these remarks are inappropriate, but is unsure about what she should do. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Behavior: When a Co-worker Crosses the Line | This is a branching scene that takes place in a corporate office. A new employee has befriended another employee, but his behavior has crossed the line. He sends her an inappropriate email that she finds offensive. Now she must decide how to handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Respect and Fair Treatment | This first part of the course introduces employees to the ethical principles that govern workplace harassment (both sexual and nonsexual), diversity, and bullying. The goal of this part is to teach the ability to solve ethical problems and build respect between people. It contains both ethical decision-making strategies and specific information on workplace harassment and diversity issues. | BizLibrary |
| Respect and Fair Treatment (Part 1 of 7): A Fair and Equitable Workplace | A fair and equitable workplace is a respectful workplace! This basic respect and fair treatment course teaches employees the foundations of a fair and equitable workplace based on core respect principles. Topics include defining a fair and equitable workplace, the fundamentals of respect, treating people right, and learning to have a professional perspective at work. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respect and Fair Treatment (Part 2 of 7): A Diverse Workplace | Diversity can mean a lot of things in the context of the workplace. What kinds of diversity are there in the workplace? What are the goals of diversity? How can we be collaborative and unified, yet be diverse in the workplace? These and many other questions are addressed and put into perspective in this fundamental diversity awareness course. Topics include challenges to diversity program, resolving cultural conflicts, and coming together to create a harmonious workplace. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respect and Fair Treatment (Part 3 of 7): Understanding Harassment | Workplace discrimination and harassment is wrong and should not be tolerated! Harassment can be sexual or nonsexual and can take many forms. Employees need to understand their organization’s harassment policy as well as what the law says about it. This course helps employees understand the different forms of harassment and common facts and myths about workplace harassment. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respect and Fair Treatment (Part 4 of 7): Understanding Sexual Harassment | Sexual-harassment is the most common form of harassment in the workplace. This course helps participants understand the nature and characteristics of sexual harassment. It covers Quid Pro Quo and Hostile Work Environment forms of harassment as well as verbal, nonverbal, and physical behaviors. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respect and Fair Treatment (Part 5 of 7): What To Do About Sexual Harassment | When sexual-harassment occurs, it’s important to take action and not tolerate it! It can be difficult, stressful, and awkward to know what to do or say in the heat of the moment. This course key is practical tips and information to help targets of sexual harassment communicate clearly and know how to respond effectively. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respect and Fair Treatment (Part 6 of 7): Non-Sexual Harassment and Bullying | Workplace bullying has a damaging negative effect that ripples through an entire organization. The costs of bullying and harassment in both human and economic terms can be huge. But what is bullying? Many confrontational human interactions and behaviors can be construed as bullying. This course helps clarify the topic, give practical proactive advice to workers and managers, and helps everyone better understand the topic in order to build a bully-free environment. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respect and Fair Treatment (Part 7 of 7): Harassment Reporting and Assistance | When harassment occurs in the workplace it must be reported! Reporting an incident of harassment is one of the most difficult and emotional things an employee can do. This course cuts through the myths of reporting harassment and provides tips and encouragement to make the courageous choice to finally put a STOP to harassment. This course is appropriate for all levels of labor and management and is a part of the full Respect and Fair Treatment in the Workplace series. | BizLibrary |
| Respectful Workplace: Neutralize Bullying | They're familiar figures we encounter all too often in our schools and workplaces. The older student who picks on the vulnerable younger kid who's afraid to fight back. The manager who embarrasses a subordinate in front of the team. Bullies at work can be costly and counterproductive. Raising awareness is the first step to ending it. | BizLibrary |
| Respectful Workplace: Stop Workplace Harassment | Workplace harassment is something we hear a lot about these days. Harassment at work involves a pattern of unwanted behavior that can cause workplace turmoil, dysfunction, animosity, anxiety, and pain. It's up to all of us to support our coworkers and help | BizLibrary |
| Sexual Harassment Prevention for Supervisors | So, you are a supervisor. That comes with a lot of perks and responsibilities, one of which may be your legal requirement to receive 2 hours of sexual harassment training every year. Now it’s very possible you are dreading this and think it’s going to bore you into a coma. But you are in luck. Because we don’t think it’s all that useful to create training courses that people actively try to tune out, which is why our Sexual Harassment Prevention for Supervisors is designed to provide you with a robust education and enough entertainment to make you actually want to keep paying attention. Let’s be perfectly clear – sexual harassment is no joke. Every year thousands of people experience it, and every year hundreds of companies pay millions of dollars in fines and legal fees because of it. You surely want no part of any of that. That’s why we've produced this course in consultation with numerous lawyers and Human Resources executives to ensure its accuracy. By the end of this training, you can be confident that you'll know how to prevent harassment from happening, and what actions to take if it ever does happen on your watch. But that doesn’t mean you can’t also have a good time while you're learning. So get ready for Sexual Harassment Prevention for Supervisors. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Case Studies | This video offers several real-life scenarios and provides multiple potential responses to those scenarios. You’ll then see which responses are appropriate, which are inappropriate, and why some responses are better than others. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: How to Avoid and Prevent Sexual Harassment in the Workplace | This video illustrates several ridiculously easy ways to avoid engaging in sexual harassment. It also covers various strategies for preventing it from happening in your workplace, and there might be a food fight in here as well. Sexual harassment is no laughing matter, but that doesn’t mean this video has to bore you to death. Enjoy! | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Legal Framework | This video will introduce you to some of the more important laws that have been written to collective protect victims of sexual harassment in the workplace, as well as punish those who commit sexual harassment. We don’t expect you to become a legal expert by the end of this, but knowing what these laws are will help you better understand your responsibilities as a supervisor. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Prevention and Mitigation Strategies | As long as people interact with one another, the potential for harassment will always exist. However, there are several simple things you can do to reduce the likelihood of harassment occurring in your workplace. This video will provide you with several successful strategies, as well as a couple terrible ideas just for fun. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Recognizing the Signs of Potential Harassment | Most sexual harassment victims won’t just come out and say that they’re being harassed. Which means an exceptional supervisor will know what signs to look for that might indicate a potential problem. This video will walk you through several indicators that a person might be experiencing harassment, as well as offer some simple questions to ask to gain more information when it isn’t completely clear what’s going on. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Reporting and Response Procedures | This video will tell you how to respond to a sexual harassment claim, why you should do so quickly (hint: it’s not just because the law requires it), and a few things you absolutely should NOT do while investigating the claim. And, as a bonus, there’s also a pie in this video. You’ll learn why once you actually watch it. So watch it already! | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Sexual Harassment That Might Not “Look” Like Sexual Harassment | Some instances of sexual harassment are overt and obvious, but most are less clear-cut. This video illustrates several examples of harassment that might at first appear to be harmless comments or gestures but which have the potential to constitute unwelcome harassment. It’s also funny enough that you won’t even mind learning that you can’t say every single thought that pops into your head with impunity. Enjoy! | BizLibrary |
| Sexual Harassment Prevention for Supervisors: The Main Types of Sexual Harassment | This video discusses the most common forms of sexual harassments, refutes some of the most common arguments people make when they’re told they might be guilty of harassing behavior, and illustrates the difficulty of being a stand-up comedian. That last part is not common in most sexual harassment education, which is why we think you’ll like the way we’ve approached this essential subject. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Understanding and Addressing Power Dynamics | Power dynamics are unavoidable, and they aren’t necessarily a problem in and of themselves. But imbalances in power between two or more parties in a professional environment can create problems, misunderstandings, tensions, and opportunities for sexual harassment that an exceptional supervisor needs to be aware of. This video will explain how power dynamic work, what problems they most commonly cause, and how you can mitigate their negative effects. There’s also some professional wrestling in this one, which will make perfect sense once you see it. Seriously. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: What To Do If You’ve Experienced Sexual Harassment | We hope this video never applies to you. But if you ever do experience sexual harassment, this video will walk you through the most important step in defending yourself, as well as outline some of the protections afforded to you by law. | BizLibrary |
| Sexual Harassment Prevention for Supervisors: What To Do If You’ve Witnessed Sexual Harassment | Witnessing sexual harassment can be almost as challenging as experiencing it first-hand. This video will show you what to do if you’re ever in this position, and it will also share at least one solution you probably shouldn’t consider (no matter how personally satisfying that solution might seem). | BizLibrary |
| Sexual Harassment Prevention for Supervisors: Who Can Be the Cause (or Victim) of Sexual Harassment | This video dispels the myth that only certain types of workers are capable of causing harassment in the workplace, or being on the receiving end of it. You’ll hear a few arguments, learn that “thick-skinned” people are mostly lying, and also expand your knowledge of marine animals. It’s a pretty incredible video. | BizLibrary |
| Sexual Harassment That Might Not Look Like Sexual Harassment (Part 3 of 6) | Some instances of sexual harassment are overt and obvious, but most are less clear-cut. This video illustrates several examples of harassment that might at first appear to be harmless comments or gestures but which have the potential to constitute unwelcome harassment. It’s also funny enough that you won’t even mind learning that you can’t say every single thought that pops into your head with impunity. This content is also translated in Spanish. | BizLibrary |
| Sexual Harassment: A Client Makes Inappropriate Remarks | This is a branching scene that takes place in a corporate conference room during a pitch meeting to a new client. The client makes inappropriate remarks about the women on the staff in front of the entire staff and supervisor. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Sexual Harassment: Confronting Inappropriate Behavior | This is a branching scene that takes place in a corporate office break room. An employee witnesses an interaction that she believes to be inappropriate. Now the employee must decide how to handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Sexual Harassment: Quid Pro Quo | This is a branching scene that takes place in a corporate office. A young female employee feels an older male employee has acted inappropriately towards her. She confides in a fellow female employee, Jennifer. Now Jennifer needs to decide how to handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Stop Bullying in the Workplace (Employee Version): Bullying 101 | Welcome to the "Stop Bullying in the Workplace (Employee Version)" series and the "Bullying 101" video lesson! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. In this video lesson, you will learn to identify bullying behaviors, explore the damaging effects of bullying on employees and the larger organization, and understand what you should do if you experience or witness bullying behavior at work. | BizLibrary |
| Stop Bullying in the Workplace (Manager Version) | Welcome to the "Stop Bullying in the Workplace" video course! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. In this video course, you will learn to identify bullying behaviors, explore the damaging effects of bullying on employees and the larger organization, and understand what you must do to address occurrences of bullying. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Stop Bullying in the Workplace (Manager Version): Bullying 101 | Welcome to the "Stop Bullying in the Workplace (Manager Version)" video series! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. In this introductory video lesson you will gain some of the key terms surrounding workplace bullying and harassment, learn to recognize some classic bullying behavior, and be introduced to some of your responsibilities as a manager. | BizLibrary |
| Stop Bullying in the Workplace (Manager Version): Bullying Behaviors | Welcome to the "Stop Bullying in the Workplace" video series! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. This video lesson, "Bullying Behaviors," will discuss just that -- some concrete actions that are common bullying behaviors. Some are more subtle than others, but you need to be able to recognize this type of behavior immediately. | BizLibrary |
| Stop Bullying in the Workplace (Manager Version): Putting an End to Bullying | Welcome to the "Stop Bullying in the Workplace" video series! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. So, what can we do about bullying? This video lesson addresses what organizations need to do to create a culture in which bullying is simply not tolerated. It also touches on actions that supervisors should take to make sure their team stays in line with this drive. | BizLibrary |
| Stop Bullying in the Workplace (Manager Version): Research on Bullying | Welcome to the "Stop Bullying in the Workplace" video series! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. Since workplace bullying is not a passing phenomenon, it has become an increasingly important area of study. In this video lesson, we will explore some of the recent research on bullying and provide information that can help managers better understand it so they can help the people involved with it. | BizLibrary |
| Stop Bullying in the Workplace (Manager Version): The Impact of Bullying | Welcome to the "Stop Bullying in the Workplace" video series! Workplace bullying happens when an employee is the target of a pattern of mistreatment that causes or is intended to cause some sort of harm. In this video lesson, we'll take a look at the ways that bullying harms the target, bystanders, and the culture and effectiveness of an organization. Make no mistake: in the workplace, the root cause of bullying is weak leadership. The only valid response to bullying is zero tolerance. | BizLibrary |
| Stop Sexual Harassment | Welcome to the “Stop Sexual Harassment” video course intended to help the learner understand how to stop sexual harassment in the workplace. This course, comprising three video lessons, begins by defining sexual harassment and its elements, then provides action steps for all possible roles in a sexual harassment situation, and finally summarizes best practices that management should utilize in sexual harassment investigations. This course is focused on what actions can be taken to stop and prevent sexual harassment in the workplace. | BizLibrary |
| Stop Sexual Harassment: Defining the Problem | Welcome to the “Defining the Problem” video lesson created to define sexual harassment in terms of what it does and does not include. This lesson is the first of three in the “Stop Sexual Harassment” series, which begins by defining sexual harassment and its elements, then provides action steps for all possible roles in a sexual harassment situation, and finally summarizes best practices that management should utilize in sexual harassment investigations. This lesson begins by defining the term “sexual harassment” and its elements. The lesson then describes the categories and qualities of sexual harassment. | BizLibrary |
| Stop Sexual Harassment: Investigating Complaints | Welcome to the “Investigating Complaints” video lesson meant to summarize the actions that an employer should take to prevent and stop sexual harassment. This lesson is the third of three in the “Stop Sexual Harassment” series, which begins by defining sexual harassment and its elements, then provides action steps for all possible roles in a sexual harassment situation, and finally summarizes best practices that management should utilize in sexual harassment investigations. In this lesson, the viewer will learn how the Equal Employment Opportunity Commission, or EEOC, encourages employers to handle and investigate complaints of sexual harassment. Ultimately, the lesson culminates in what actions employers should take if it is determined that harassment has occurred. | BizLibrary |
| Stop Sexual Harassment: Understanding Targets, Bystanders, and Offenders | Welcome to the “Understanding Targets, Bystanders, and Offenders” video lesson intended to provide action steps for all possible roles in a sexual harassment situation. This lesson is the second of three in the “Stop Sexual Harassment” series, which begins by defining sexual harassment and its elements, then provides action steps for all possible roles in a sexual harassment situation, and finally summarizes best practices that management should utilize in sexual harassment investigations. This lesson identifies three roles in sexual harassment situations: target, bystander, and offender. The lesson details what targets and bystanders should do in sexual harassment situations, and it concludes by providing the learner with questions to ask themselves if they feel like something they are saying or doing may be crossing the line into sexual harassment. | BizLibrary |
| The "TAKEAWAY" for Managers™: Sexual Harassment | Sexual Harassment — the "TAKEAWAY" for Managers™ is a conversational, easy-to-use program for managers that defines sexual harassment according to the law and explains why it’s important to take a proactive approach to this serious problem. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented. The 12-minute program focuses on four key learning points and their “takeaways,” or sentence-long summations, to help managers prevent, identify, document, and stop sexual harassment in the workplace. The program explains the difference between quid pro quo and hostile work environment harassment, and the importance of good documentation to protect organizations and managers from legal liability. Sexual Harassment — the "TAKEAWAY" for Managers™ is a stand-alone program, which may also be used in conjunction with the rest of the series The “TAKEAWAY” for Managers™: Discipline, Documentation, & Termination ; “Can I Ask That?” Legal Interviewing; FMLA in a Nutshell; Diversity, Respect and Legal Compliance; and ADA in a Nutshell. | BizLibrary |
| The Main Types of Sexual Harassment (Part 1 of 6) | This video discusses the most common forms of sexual harassment, refutes some of the most common arguments people make when they’re told they might be guilty of harassing behavior, and illustrates the difficulty of being a stand-up comedian. That last part is not common in most sexual harassment education, which is why we think you’ll like the way we’ve approached this essential subject. This content is also translated in Spanish. | BizLibrary |
| The Many Faces of Harassment and Discrimination | We will learn about stereotypes, biases, and bullying. We will learn to distinguish between legal and illegal behavior. We will learn how to address harassment and discrimination. It takes a lot of talent and a lot of work to build a successful company and it only takes one person to take it apart brick by brick. There are employees who are attracted to a hostile work environment. If the work culture isn't abusive, they will manipulate and devalue the staff one by one. They take what functions and make it dysfunctional. Instead of good employees finding ways to be effective, they're finding ways to cope and survive. Who is responsible for workplace conflicts, low productivity, and high turnover? What's more, who hired this person? Who enabled this person? | BizLibrary |
| Understanding the Bystander Effect | Welcome to the “Understanding the Bystander Effect” video lesson intended to make viewers aware of the potentially devastating consequences of the bystander effect. This lesson first describes the history of the bystander effect, including its definition. Then, it also describes psychological concepts that explain why the bystander effect occurs, namely diffusion of responsibility and social influence. Finally, this lesson explains how learners can combat the bystander effect in their everyday lives. | BizLibrary |
| Walking the Walk: Preventing Sexual and Other Forms of Harassment in the Workplace | While sexual harassment training has been mandatory in many U.S. organizations for decades, if we’re going to be honest, it hasn’t always made a significant impact. Walking the Walk: Preventing Sexual and Other Forms of Harassment in the Workplace takes on this challenge directly, pointing out that just talking about the problem is not enough. Combatting gender harassment and racism, ensuring equity and inclusion, and the importance of a respectful workplace are at the forefront of the national conversation, and this program’s engaging scenarios emphasize the need to actually put these concepts into practice to ensure a productive, respectful, safe workplace culture. Walking the Walk not only covers basic definitions of sexual and other forms of harassment, it also explains that much of what is defined as harassment is inadvertent and avoidable. It describes the benefits of bias awareness, bystander intervention, and practicing civility as practical methods we can use to walk the walk, as well as talk the talk, in order to ensure a happy, legally compliant workplace free from any form of abusive conduct. | BizLibrary |
| Walking the Walk: Preventing Sexual and Other Forms of Harassment in the Workplace for Managers | While sexual harassment training has been mandatory in many U.S. organizations for decades, if we’re going to be honest, it hasn’t always made a significant impact. Walking the Walk: Preventing Sexual and Other Forms of Harassment in the Workplace for Managers takes on this challenge directly, pointing out that just talking about the problem is not enough. Combatting gender harassment and racism, ensuring equity and inclusion, and the importance of a respectful workplace are at the forefront of the national conversation, and this program’s engaging scenarios emphasize the need to actually put these concepts into practice to ensure a productive, respectful, safe workplace culture. Walking the Walk not only covers basic definitions of sexual and other forms of harassment, it also explains that much of what is defined as harassment is inadvertent and avoidable. It describes the benefits of bias awareness, bystander intervention, and practicing civility as practical methods managers and supervisors can use to walk the walk, as well as talk the talk, in order to ensure a happy, legally compliant workplace free from any form of abusive conduct. And it shows how proactive managers and supervisors can really make a difference. | BizLibrary |
| What To Do If You've Experienced Sexual Harassment (Part 4 of 6) | We hope this video never applies to you. But if you ever do experience sexual harassment, this video will walk you through the most important step in defending yourself, as well as outline some of the protections afforded to you by law. This content is also translated in Spanish. | BizLibrary |
| What To Do If You've Witnessed Sexual Harassment (Part 5 of 6) | Witnessing sexual harassment can be almost as challenging as experiencing it first-hand. This video will show you what to do if you’re ever in this position, and it will also share at least one solution you probably shouldn’t consider (no matter how personally satisfying that solution might seem). This content is also translated in Spanish. | BizLibrary |
| Who Can Be The Victim or Cause of Sexual Harassment (Part 2 of 6) | This video dispels the myth that only certain types of workers are capable of causing harassment in the workplace, or being on the receiving end of it. You’ll hear a few arguments, learn that “thick-skinned” people are mostly lying, and also expand your knowledge of marine animals. It’s a pretty incredible video. This content is also translated in Spanish. | BizLibrary |
| Workplace Harassment in Industrial Facilities | MARCOM's Video On Demand (VOD) program on Workplace Harassment in Industrial Facilities discusses what harassment is, why it is detrimental to everyone, how employees should respond to it and what they can do to prevent it from escalating into violence. Employees have a right to be treated with respect and dignity while they're on the job. But every year, tens of millions of U.S. workers report that they have experienced some type of "harassment" at work. This offensive behavior is bad for people and for business. It's also illegal. And it doesn't have to happen. Areas included in the program include what harassment is, discrimination, sexual harassment and the law, responding to harassment, preventing workplace harassment, dealing with a stalker and more. This content is also translated in Spanish. | BizLibrary |
| Workplace Harassment in the Office | MARCOM's Video On Demand (VOD) program on Workplace Harassment in the Office discusses what harassment is, why it is detrimental to everyone, how employees should respond to it and what they can do to prevent it from escalating into violence. Employees have a right to be treated with respect and dignity while they're on the job. But every year, tens of millions of U.S. workers report that they have experienced some type of "harassment" at work. This offensive behavior is bad for people and for business. It's also illegal. And it doesn't have to happen. Areas included in the program include what harassment is, discrimination, sexual harassment and the law, responding to harassment, preventing workplace harassment, dealing with a stalker and more. This content is also translated in Spanish. | BizLibrary |
Artificial intelligence
| Course Name | Description | Partner |
|---|---|---|
| Advanced Deep Learning and Computer Vision | Simplilearn | |
| Advanced Generative AI - Building LLM Applications | Simplilearn | |
| Advanced Generative AI - Image Generation Capabilities | Simplilearn | |
| Advanced Generative AI - Models and Architecture | Simplilearn | |
| Advanced Prompt Engineering | Simplilearn | |
| Agentic AI Frameworks with Model Context and Tooling Protocols | Simplilearn | |
| AI & ChatGPT for Microsoft Excel | Master AI-powered tools for Microsoft Excel to automate tasks, analyze data, and increase work efficiency. | Video School |
| AI Agents for Emails, Notes, and Reports | Drowning in emails, buried under notes, or stuck writing reports from scratch? This short course introduces you to AI agents, smarter than chatbots and more capable than simple tools. You’ll learn how they can manage your inbox, take smart notes, and auto-draft reports by tapping into your existing knowledge base. With real-life examples and tools you can start using today, this course is perfect for professionals who want to reclaim their time and reduce mental clutter. By the end, you’ll know how to set up AI workflows that quietly and efficiently supercharge your everyday tasks. | BizLibrary |
| AI Awareness | Artificial Intelligence (AI) has become an integral part of our daily lives - ranging from voice assistants to automated decision-making in businesses. But how does AI really work? What opportunities does it offer, and what risks come with it? In this hands-on course, you will learn the fundamentals of AI, its applications, and the challenges associated with its use. You will gain hands-on experience in using AI-powered tools effectively and responsibly. | BizLibrary |
| AI Awareness: AI and Ethics | Discuss ethical issues surrounding AI, including transparency, data privacy, algorithmic bias, and the societal impact of AI-driven decision-making. | BizLibrary |
| AI Awareness: Application Areas | Explore how AI is transforming industries including Autonomous driving, healthcare (AI-powered diagnostics), recommendation systems (e.g., Netflix, Spotify), HR and recruitment management, cybersecurity. | BizLibrary |
| AI Awareness: Competent Use of AI | Discover how AI goes beyond conventional search engines by analyzing text, recognizing patterns, and generating content. Learn about Large Language Models (LLMs) and Large Vision Models (LVMs) | BizLibrary |
| AI Awareness: Effective Prompting | Master the art of writing clear and structured prompts to get the best results from AI. Learn practical techniques such as defining tone, specifying target audiences, and structuring responses. | BizLibrary |
| AI Awareness: Emerging AI Risks | Learn about AI-related threats such as deepfakes, AI-generated phishing emails, and automated hacking. Discover strategies to safeguard against AI-powered cyberattacks. | BizLibrary |
| AI Awareness: Essential AI Terms | This video provides an introduction to key AI terms, focusing on concepts like 'hallucinations' in AI responses and the distinction between Weak AI and Artificial General Intelligence (AGI). Viewers will also explore the concept of 'technological singularity' and gain insights through the example of Google's AlphaGo, encouraging critical thinking about AI's potential creativity and limitations. | BizLibrary |
| AI Awareness: Harness the Power of AI | Learn about the key players shaping the AI landscape, from OpenAI and Microsoft to Google, Meta, and Apple. Discover how these companies are driving AI advancements, explore the latest AI tools, and understand the growing role of reasoning models in AI decision-making. | BizLibrary |
| AI Awareness: Introduction to Artificial Intelligence | What is AI, and how does it work? Learn about the core principles of artificial intelligence, including how AI systems process data and make decisions. Understand the IPO model (Input – Processing – Output) and why AI is trained rather than programmed. | BizLibrary |
| AI Awareness: Stay Safe From Cyber Crime | Cybercriminals are using AI in increasingly sophisticated ways. In this module, you’ll learn how AI is used in phishing, deepfakes, and password hacking. Discover practical strategies to protect your data, including voice authentication, strong passwords, and company-wide security measures. | BizLibrary |
| AI Awareness: The EU AI Act | Understand how the EU AI Act regulates AI applications. Learn which AI systems are classified as high-risk and the consequences of non-compliance. | BizLibrary |
| AI Basics: Introduction to ChatGPT and Large Language Models (LLMs) | Artificial Intelligence is no longer just a futuristic concept; it is a powerful tool shaping the way we live and work today. Among its most remarkable advancements is ChatGPT, a conversational AI based on Large Language Models (LLMs). Whether you're looking to streamline communication, solve complex problems, or boost creativity, understanding how ChatGPT works can significantly enhance your effectiveness. This course offers a clear and practical introduction to ChatGPT and the technology that powers it. You will explore what makes ChatGPT different from traditional AI models, how it generates human-like responses, and how probabilities govern its behavior. More importantly, you’ll learn the foundational techniques of prompt engineering, the skill of crafting inputs to get the best outputs from the AI. Designed for beginners and curious professionals alike, this course simplifies complex concepts with relatable examples and actionable insights. By the end, you will be equipped with the knowledge and skills to interact with ChatGPT more effectively, troubleshoot common issues, and maximize its capabilities in your everyday tasks. Let’s unlock the real potential of ChatGPT together! | BizLibrary |
| AI Business Essentials Part 1: ChatGPT | Artificial Intelligence (AI) is revolutionizing the way the world does business. Large language models (LLMs) like ChatGPT are an important part of this technological revolution. Knowing how to best make use of these resources can be challenging. In this course, technology expert Chip Reaves will teach you how to navigate ChatGPT efficiently and effectively. He’ll also provide tips and techniques so that you can be more productive with ChatGPT and other AI tools. You’ll learn how to design effective prompts such as Chain of Thought and Role Play prompts. In addition, Chip will teach you how to leverage AI for specific workplace applications including content creation, research, customer service, translation, and software development! | BizLibrary |
| AI Business Essentials: Microsoft Copilot | Learn how to utilize the features of both paid and free versions of Copilot and effectively use AI in your workplace. Chip Reaves, a Microsoft silver partner and an IT consultant with over 25 years of technology experience, will show you how to navigate and use Copilot. You’ll learn how Copilot can assist you with many tasks like creating documents and emails, researching topics, or analyzing information. Beginning with the basics, you’ll learn how to log in to Copilot, navigate the interface, create prompts, and work with the output. You’ll see a comparison of data security and feature differences between versions of Copilot. Chip will demonstrate using the sidebar Copilot in Microsoft Edge (including its unique Compose mode) and working with Copilot in Windows. He’ll show you how to “get visual” in Copilot by creating, modifying, and analyzing images and how to add and use plugins. He’ll also give you some lists of best practices and good prompt techniques that will ensure you get the results you want. By the end of this course, you’ll have the information you need to get started navigating Copilot and using its features as well as instruction on best practices and prompt techniques! | BizLibrary |
| AI Can’t Empathize, But You Can | Welcome to AI Can’t Empathize, But You Can. AI is moving fast; writing, summarizing, assisting. But here’s the challenge: intelligence alone doesn’t create loyalty, trust, or connection. Empathy does. In this course, you’ll explore the limits of AI’s intelligence, why empathy is a competitive advantage, and how Artificial Empathy (AE) can strengthen organizations, when used authentically. | BizLibrary |
| AI Champions at Work | AI adoption doesn’t begin with tools—it begins with people. In this course, you’ll learn how to find and empower the quiet AI champions already experimenting within your team. By spotting and supporting them, you can transform isolated curiosity into collective innovation. Let’s unlock the hidden leaders shaping your workplace’s future. | BizLibrary |
| AI Fluency - Intro to Generative AI | Learn how to use today’s revolutionary new AI technology to be more productive in the workplace Artificial Intelligence has moved from science fiction to business reality, and at the forefront of this revolution is generative AI, often shortened to GenAI. This Bigger Brains course introduces GenAI, including the concepts and context necessary for understanding how to use it effectively, some of the most popular tools and their uses, and a consideration of some limitations and risks involved. You’ll see real-world examples of what GenAI can do and an examination of tools that you can use for daily work including chatbot assistants, multimedia AI tools for both visual and audio content, and AI features within common business tools. You’ll learn skills needed for getting the most from your AI tools, how to craft good prompts, and how to watch out for hallucinations. You'll also learn important legal and privacy considerations for working with AI. | BizLibrary |
| AI Fluency - Intro to Prompts | Learn how to use today’s revolutionary new AI technology to be more productive in the workplace Artificial Intelligence (AI) is revolutionizing the way the world does business. Large language models (LLMs) like ChatGPT are an important part of this technological revolution. Knowing how to best make use of these resources can be challenging. In this course, technology expert Chip Reaves will teach you how to navigate ChatGPT efficiently and effectively. He’ll also provide tips and techniques so that you can be more productive with ChatGPT and other AI tools. You’ll learn how to design effective prompts such as Chain of Thought and Role Play prompts. In addition, Chip will teach you how to leverage AI for specific workplace applications including content creation, research, customer service, translation, and software development! | BizLibrary |
| AI Fluency - Legal and Ethical Concerns | Learn to navigate the legal and ethical challenges of using AI in business. As AI is increasingly integrated into business operations, new and complex issues in intellectual property law must be understood. This Bigger Brains course prepares business professionals to work through these issues. You’ll learn to define and apply key concepts such as intellectual property, liability, and regulatory compliance to both AI inputs and outputs. You’ll also learn how to evaluate AI tools for legal risks, address bias and confidentiality issues, and explore real-world examples of companies that have succeeded—or failed—in implementing responsible AI policies. By the end of the course, you’ll be equipped with practical steps and actionable policies to help your organization reduce legal exposure and uphold ethical standards in AI use. | BizLibrary |
| AI Fluency - Legal and Ethical Concerns: Case Studies and Conclusion | Wrap up your AI learning journey with real-world examples and actionable steps for building a responsible AI framework. This final lesson provides best practices for governance, bias mitigation, and ethical policy design to help your organization innovate confidently while maintaining legal and ethical integrity. | BizLibrary |
| AI Fluency - Legal and Ethical Concerns: Ethical Considerations in AI Implementation | Explore the ethical dimensions of AI implementation, from safeguarding confidentiality to preventing bias and misinformation. This lesson helps you understand how to build fairness, transparency, and accountability into your organization’s AI strategy for responsible, values-driven innovation. | BizLibrary |
| AI Fluency - Legal and Ethical Concerns: Intellectual Property Concerns | Uncover the rapidly evolving world of AI and intellectual property in this lesson that explores copyright, ownership, and patent challenges surrounding AI-generated and AI-trained content. Learn how to protect your organization through smart governance, documentation, and compliance strategies as you innovate responsibly with AI. | BizLibrary |
| AI Fluency - Legal and Ethical Concerns: Introduction | Discover how artificial intelligence is reshaping business through this course that explores the legal, ethical, and intellectual property challenges of AI adoption. Learn practical strategies to implement AI responsibly—balancing innovation, compliance, and professional judgment to drive long-term success. | BizLibrary |
| AI Fluency - Legal and Ethical Concerns: Legal Considerations in AI Implementation | Explore the evolving legal landscape of AI and discover how to navigate complex issues like liability, data protection, and regulatory compliance. This lesson equips you with practical strategies to manage legal risks, strengthen AI governance, and build responsible, compliant systems that protect your organization. | BizLibrary |
| AI Fluency - Quick Wins with AI | Learn to better leverage the power of generative AI to assist you with emails, presentations, documents, and research. | BizLibrary |
| AI Fluency - Quick Wins with AI: Building Presentations | You'll also find out how AI can instantly summarize documents—no more hours spent reading—and you'll get tips on what to watch out for, like privacy and accuracy. Plus, this course dives into the world of deep research, showing you how to harness Gemini and ChatGPT to get answers and insights in record time. If you’re looking for quick wins that boost your productivity and put you ahead of the curve, this is the place to start. | BizLibrary |
| AI Fluency - Quick Wins with AI: Conducting Deep Research | Explore how Gemini’s Deep Research feature empowers users to become topic experts faster by gathering credible, structured insights from across the web. With the right prompt, AI can deliver detailed summaries, data tables, and source links—making research efficient, reliable, and actionable. | BizLibrary |
| AI Fluency - Quick Wins with AI: Summarizing and Drafting Emails | Ready to see real results with AI—fast? Quick Wins for AI is your shortcut to mastering artificial intelligence for everyday tasks that make life easier and help you to work smarter. In this course, you'll learn how to use AI to quickly draft and edit emails, saving you time and helping your messages stand out. You'll discover the secrets to writing prompts that get AI working for you, and you'll use simple tools to create presentation outlines, build full presentations, and even quickly create eye-catching images and charts. Along the way, you'll uncover how different AI tools have their own strengths and weaknesses, so you can pick the right one every time. | BizLibrary |
| AI Fluency - Quick Wins with AI: Summarizing Large Documents | Overwhelmed by lengthy research reports? Learn how to use AI tools like Microsoft Copilot, Claude, and Gemini to extract key insights quickly and accurately—transforming dense documents into actionable summaries with tailored prompts and smart verification strategies. | BizLibrary |
| AI Fluency – Data Privacy | Learn practical steps for guarding data privacy while using Generative AI tools in the workplace. Generative AI tools are revolutionizing the way we work. To use them effectively, we must be diligent in keeping sensitive information protected. In this Bigger Brains course, we outline how large language models work, explore how Generative AI tools use our data, discuss where that data may come from, and highlight the data privacy risks that should be considered. You will learn specific ways to protect your data as well as your customer’s data. You’ll also learn how to evaluate privacy policies to help determine which AI tools are safe to trust and which might misuse your data. | BizLibrary |
| AI for Accountants | Accountants today are juggling more than ever; endless data, tight deadlines, and complex reports. That’s where ChatGPT comes in. This course shows you how to make AI your assistant, not your replacement. You’ll learn to extract data from invoices, simplify Excel headaches, analyze financial trends, and even draft emails with clarity and speed. Whether you’re in a big firm or flying solo, these tools will help you work faster, reduce errors, and focus on high-value thinking. No tech jargon, no fluff, just practical ways to get more done with less stress. Let’s level up your accounting game with AI. | BizLibrary |
| AI for Brainstorming Ideas | Ever opened ChatGPT, typed a quick question, and watched it spit out something that… well… sounds very ChatGPT-ish? That’s how most people brainstorm with AI: fast, generic, and instantly forgettable. You’ve probably seen it yourself: overused phrases like ‘in today’s fast-paced world,’ lists that feel formulaic, or examples so broad, they could belong to just anyone. These are the telltale signs that AI was steering the ship, not you. Don't let AI replace your thinking. When you master brainstorming “with” AI, you turn the process into a collaboration; AI becomes an extension of your own voice, your own ideas. You feed it your perspective, your unique angle, and it helps you explore directions you might never have considered. In this course, you will see how to break out of the “AI wrote this” trap, and instead use AI as a creative partner that does not overshadow your originality, but enhances it. | BizLibrary |
| AI for HR Professionals | This course shows HR professionals how to use AI tools to simplify their everyday work, from writing job descriptions and summarizing meetings to creating internal updates and re-engaging candidates. Through real-world examples and plug-and-play prompts, you’ll learn how to get more done with less stress. | BizLibrary |
| AI for Managers | This course helps modern managers unlock the power of ChatGPT to streamline everyday leadership tasks, from hiring to team management and problem-solving. With real prompts, examples, and ready-to-use workflows, you'll learn how to save hours each week while keeping your team engaged and your decisions sharp. | BizLibrary |
| AI for Marketing Professionals | AI for Marketing Professionals is a practical guide for today’s marketers who want more than just flashy tools. This course shows you how to integrate AI into your daily workflows—from creating content and running campaigns to managing websites, analyzing data, and collaborating across teams. Whether you're handling SEO or reporting results to your CMO, AI can be your co-pilot for clarity, speed, and strategy. This course will help you boost productivity, scale output, and keep your creative edge—without burning out. | BizLibrary |
| AI Literacy | Simplilearn | |
| AI Literacy for Business Leaders | Simplilearn | |
| AI Personas: Prompting with Roles for Smarter Responses | Want sharper, more human-like responses from ChatGPT? Start giving it a role. In this course, you’ll learn how assigning personas—like tutor, mentor, coach, or specialist—transforms AI into a targeted, context-aware assistant. We’ll show you how to build these personas, refine them, and get more relevant results in everything from training to support to content creation. Let’s turn your prompts into conversations with experts you’ve designed. | BizLibrary |
| AI Powered Writing: Craft Better Emails with CHATGPT | Welcome to AI Power Writing — a micro-course designed to spark explosive growth in your communication skills. Email is one of the most common yet impactful use cases for ChatGPT. But writing great emails isn’t just about asking the AI to “write one.” It’s about learning how to guide ChatGPT with the right prompts and context to generate professional, relevant, and polished emails — every single time. In this course, you’ll learn how to: Practice ten real-world exercises to sharpen your skills Use conversation templates to get consistent, high-quality results Let’s dive in and level up your writing! | BizLibrary |
| AI Prompt Engineering: Make ChatGPT Work For You | Mastering AI begins with mastering your prompts. In this practical and engaging course, you’ll learn how to craft clear, effective instructions that unlock the full potential of AI. At the core of great prompt engineering are four essential elements: Goal, Context, Persona, and Constraints. We’ll walk you through how to use each one to shape ChatGPT’s responses in a way that’s precise, relevant, and personalized to your needs. You’ll explore real-world examples that show how small tweaks in your prompt can produce significantly better outcomes. Learn how to iterate, add constraints, change perspectives, and guide the AI’s tone and format, but so you spend less time correcting and more time creating. Perfect for professionals, content creators, managers, and anyone curious about AI, this course will teach you the foundational techniques to get more value out of every ChatGPT interaction. By the end, you'll not only write better prompts—you'll think like a prompt engineer. | BizLibrary |
| AI Video Production | Discover AI-assisted video production techniques, including script generation, video editing, and automated content creation. | Video School |
| AI Voiceovers & Music for Your Project | Voiceovers are the emotional backbone of storytelling, they turn words into experiences. But hiring artists, managing timelines, and re-recording takes time and money. That’s where AI changes everything. In this course, you’ll learn how to use ElevenLabs, one of the most advanced AI voice platforms, to create realistic, expressive voiceovers in minutes. | BizLibrary |
| Apache Kafka | Simplilearn | |
| Artificial Intelligence | Welcome to the "Artificial Intelligence" video course intended to give viewers a foundational understanding of AI in the workplace. This course comprises three video lessons, including an introduction to AI, automation, and machine learning. It covers everything from how to prepare for automation affecting your job, to the ethics concerning AI. Ultimately, after taking this course, learners will be knowledgeable about the basic areas and applications of AI in use today and the potential applications in the future. | BizLibrary |
| Artificial Intelligence: All About Automation | Welcome to the "All About Automation" video lesson designed to give viewers an introduction to automation. This lesson is the second of three in the "Artificial Intelligence" course, which also covers the basics of artificial intelligence and machine learning. This lesson covers what automation is, applications that exist today, impacts of automation on various industries, and how to be prepared for automation affecting jobs. Ultimately, learners should feel knowledgeable about automation and how to best prepare themselves for future applications that may impact their lives. | BizLibrary |
| Artificial Intelligence: Get Smart About AI | Welcome to the "Get Smart About AI" video lesson designed to give viewers an introduction to the world of artificial intelligence. This lesson is the first of three in the "Artificial Intelligence" course, which also covers automation and machine learning. This lesson describes what artificial intelligence encompasses, different types of AI, and concerns regarding the safety and ethics of AI. Ultimately, learners should know applications of artificial intelligence that exist today and possibilities for the future. | BizLibrary |
| Artificial Intelligence: Machine Learning Matters | Welcome to the "Machine Learning Matters" video lesson designed to give viewers an introduction to machine learning. This lesson is the third of three in the "Artificial Intelligence" course, which also covers the basics of artificial intelligence and automation. This lesson covers what machine learning is; different types of machine learning, such as deep learning; benefits and concerns of using machine learning, and how to grow your skills in this growing field. Ultimately, learners should have a solid basic understanding of what machine learning is used for and its uses for today and going forward. | BizLibrary |
| Ask Smarter Questions of AI and Your Team | AI makes answers instant, but strong leadership starts with better questions. Move beyond answer-seeking and develop the skill of strategic questioning: using AI and human insight to challenge assumptions, uncover blind spots, and improve decision quality. Learn how to turn AI outputs into meaningful conversations and lead with judgment, curiosity, and impact instead of speed. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Ask AI for Opposite Views | Use AI to pressure-test your decisions by prompting it to challenge your assumptions. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Ask AI to Challenge Status Quo | Prompt AI to examine outdated practices and uncover better alternatives. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Build Curiosity Habits with AI | Make curiosity a habit using weekly AI-powered reflection prompts. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Compare AI’s Reasoning to Yours | Improve your prompts to get better thinking from AI, not just answers. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Identify Missing Data | Use AI to find gaps in your reasoning or missing information that could affect your decisions. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Leverage Prompts for Team Brainstorming | Use AI to design better prompts that make team brainstorming sessions more creative. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Summarize AI Insights as Questions | Present AI-generated insights as questions to encourage discussion and debate. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Translate Goals into Inquiry Prompts | Drive team engagement by turning goals into questions that invite ownership and insights. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Turn AI Outputs into Conversations | Use AI to spark deeper conversations—not just provide conclusions. | BizLibrary |
| Ask Smarter Questions of AI and Your Team: Turn Goals into Exploration Prompts | Transform your goals into open-ended prompts that uncover assumptions and explore options. | BizLibrary |
| Azure Databricks Training | Simplilearn | |
| Become an AI Champion at Work | You’ve already seen what AI can do. Now it’s time to turn that curiosity into impact. In this course, you’ll learn how to lead AI transformation from wherever you are, no fancy title required. We’ll guide you through identifying high-impact use cases, building strong business cases, and scaling AI responsibly. Let’s turn you into the AI Champion your workplace needs. | BizLibrary |
| Better Late Than Never: Your AI Catch-Up Plan | Feeling like you’ve missed the AI wave? You’re not alone. Many professionals were simply too focused on their daily work to explore it earlier. This course is designed for employees who feel left behind but are ready to start now, one small confident step at a time. Through relatable examples and easy habits, you’ll learn how to use AI in your work, stay relevant, and rediscover your competitive edge with consistency and curiosity. | BizLibrary |
| Big Data Hadoop and Spark Developer | Simplilearn | |
| Build Your AI Playbook | AI is already part of your workplace—but without guidance, adoption can be chaotic or stalled. This course helps you create a simple, smart AI playbook that empowers your team to explore safely, align on best practices, and work more efficiently. No jargon. No rigidity. Just a practical guide to help everyone get started, the right way. | BizLibrary |
| Business Presentations with ChatGPT | In this course, you'll learn how to revolutionize your business presentations at organizations. Whether you're just starting with ChatGPT or seeking to deepen your understanding, this course is your step forward. This course is perfect for team members and leaders, offering valuable insights into leveraging ChatGPT, Microsoft Copilot, Gamma, Beautiful, Tome, and other AI-powered tools to streamline your presentation process. | Hassan Osman |
| ChatGPT & AI Tools Masterclass | Master AI tools like ChatGPT to enhance productivity, automate tasks, and improve content creation for work and business. | Video School |
| ChatGPT & YouTube | Use AI tools like ChatGPT to enhance YouTube content, scriptwriting, and video production efficiency. | Video School |
| ChatGPT for Clearer, More Effective Business Communication | Transform Your Business Communication with the Power of AI and ChatGPT (a short course for beginners) Learn how to increase productivity and communicate more effectively in easy steps. This short 1.5-hour course is designed for beginners, making it perfect for team members and leaders who want to leverage the power of AI to enhance their business communication skills. You'll get access to multiple video lessons and prompt examples that will help you maximize the potential of ChatGPT, an AI language model designed by OpenAI. | Hassan Osman |
| ChatGPT for Social Media Marketing | Leverage ChatGPT for social media content creation, audience engagement, and marketing automation. | Video School |
| ChatGPT for Work | Learn how to integrate ChatGPT into daily work tasks, boost efficiency, and automate repetitive workflows. | Video School |
| ChatGPT Plus - Intermediate | Intellezy | |
| ChatGPT-Powered Project Management (Traditional & Agile) | In this course, you’ll discover how ChatGPT can revolutionize your approach to project management. From creating project documentation to managing risks and enhancing team communication, you’ll gain practical, ready-to-use AI strategies that will make you a faster, smarter, and more effective project manager. Designed for project managers working in medium to large organizations, this course offers over 100+ ready-to-use ChatGPT prompts and practical tactics to help you keep pace with the AI revolution. Whether you follow traditional project management practices or agile frameworks, this course provides actionable insights that will immediately improve your efficiency. | Hassan Osman |
| ChatGPT: Advanced Prompt Engineering | Master the art of prompt engineering with our Advanced Prompt Engineering course, where you'll learn to fine-tune ChatGPT's output using parameters like Temperature, Frequency penalty, and Burstiness for optimal creativity and accuracy. Enhance your AI interactions and achieve precise, tailored results for your business needs. | BizLibrary |
| ChatGPT: ChatGPT and LLMs | Discover the transformative power of ChatGPT and other large language models in our comprehensive course. Learn how to effectively utilize these AI tools to revolutionize your business operations and stay ahead in the rapidly evolving tech landscape. | BizLibrary |
| ChatGPT: Conclusion and the Future | Unlock the potential of AI with our Business AI Essentials Part 1 course on ChatGPT, where you'll learn to harness cutting-edge tools for enhanced productivity. Continue your journey with expert resources and insights to stay ahead in the evolving AI landscape. | BizLibrary |
| ChatGPT: Getting Started with ChatGPT, Part 1 | Get started with ChatGPT effortlessly using our step-by-step guide, designed to help you set up your account and navigate the interface with ease. Learn how to maximize ChatGPT's potential for your business needs right from your web browser. | BizLibrary |
| ChatGPT: Getting Started with ChatGPT, Part 2 | Enhance your productivity with our guide on ChatGPT, where you'll learn to leverage its capabilities for tasks like drafting emails, planning events, and more. Discover how to navigate the interface, manage chats, and utilize advanced features for seamless AI integration into your workflow. | BizLibrary |
| ChatGPT: Introduction | Start your AI journey with our AI Business Essentials Part 1 course, designed to help you effectively use ChatGPT at work. Learn key concepts, practical applications, and advanced techniques to enhance productivity and success in your business. | BizLibrary |
| ChatGPT: Plugins, Bing Chat, and other LLMs | Explore the latest advancements in AI with our comprehensive guide on Plugins, Bing Chat, and other leading language models. Learn how to enhance your ChatGPT experience and discover the capabilities of top competitors like Google Bard and Anthropic's Claude. | BizLibrary |
| ChatGPT: Prompt Engineering Basics | Unlock the power of AI and learn essential techniques to craft effective prompts for ChatGPT. Enhance your AI interactions and achieve precise, tailored results for various business applications. | BizLibrary |
| ChatGPT: Terms and Risks | Navigate the complexities of AI with our comprehensive guide on ChatGPT, covering essential terms and potential risks. Learn how to maximize the benefits of ChatGPT while understanding and mitigating associated risks for safe and effective use in your business. | BizLibrary |
| ChatGPT: Using ChatGPT for Research and Analysis | Leverage ChatGPT for efficient research and analysis, transforming complex information into concise summaries and actionable insights. Enhance your productivity by utilizing AI to explore topics, summarize texts, and validate data for informed decision-making. | BizLibrary |
| ChatGPT: Using ChatGPT for Translation | Expand your global reach with ChatGPT's translation capabilities, offering high-quality translations that capture idioms and expressions accurately. Perfect for businesses needing multilingual content tailored to specific regional audiences. | BizLibrary |
| ChatGPT: Using Interviewer Prompts with Software Development | Master the art of fine-tuning ChatGPT's output using Interviewer prompts. Learn to use this powerful technique to refine and perfect your software code. | BizLibrary |
| ChatGPT: Using Role Playing Prompts for Customer Service | Enhance your customer service with ChatGPT's Role Playing prompts, enabling you to simulate various scenarios and craft effective responses. Learn how to leverage AI for improved communication, from handling complaints to drafting professional emails and more. | BizLibrary |
| ChatGPT: Using Style and Tone Prompts for Content Creation | Enhance your content creation with our guide on using Style and Tone prompts in ChatGPT. Learn how to tailor AI-generated text to match your desired voice, making your blog posts, emails, and marketing materials more engaging and effective. | BizLibrary |
| Claude Cowork: From Tasks to System Workflows - Intermediate | Intellezy | |
| Claude Cowork: Research and Document Workflows - Intermediate | Intellezy | |
| Claude Cowork: Understanding the Agentic Shift - Beginner | Intellezy | |
| Compassionate Leadership in the Age of AI | Welcome to Compassionate Leadership in the Age of AI. As artificial intelligence transforms the way we work, the essence of leadership remains deeply human. This course will help you explore how to lead with empathy and purpose while embracing technology as an ally. You’ll discover how compassion strengthens engagement, builds trust, and inspires people across generations. By the end, you’ll be equipped with strategies to blend AI-driven efficiency with human-centered leadership that empowers both performance and connection. | BizLibrary |
| Compassionate Offboarding: Supporting Departing Employees | AI is transforming workplaces and sometimes that means roles evolve or disappear. This short course helps leaders handle AI-driven job loss with empathy, fairness, and professionalism. Learn how to communicate layoffs ethically, protect brand reputation, and reduce legal risk. Through real-world examples and practical steps, you’ll discover how to conduct compassionate offboarding while caring for your own well-being. Because even in times of change, true leadership shows in how we part ways with dignity and respect. | BizLibrary |
| Creating an AI-First Mindset | AI is transforming the way we work — but it’s not just a tech upgrade. It’s a mindset shift. In this course, you’ll learn how to guide your team through that shift — from fear to curiosity, from resistance to readiness. With practical steps and real-world examples, you’ll discover how to build a culture that welcomes AI with open arms. Let’s get started on making AI feel less like the future, and more like the new normal. | BizLibrary |
| Cybercrime and Deepfakes in the AI Age | In this course you will learn about how AI is being used by cybercriminals. You'll learn what deepfakes are and how to spot them. You will see how scammers use these deepfakes to commit fraud and impersonate people you may know and trust like your boss. Protect yourself and your organization with these practical tips and techniques. | BizLibrary |
| Data Privacy – Protect Your Data | Learn why protecting sensitive data is critical when using generative AI tools and discover practical strategies to prevent your information from being inadvertently exposed, shared, or used for training. This lesson highlights key privacy risks, explains how AI models handle data, and empowers you to safeguard your organization’s information with confidence. | BizLibrary |
| Data Privacy in the Age of AI | Today, anything you share publicly online could become part of an AI models training data. Even if you delete something later, AI systems may still retain what they’ve already learned from it. This shift has raised important questions about how our data is being used. Who has access to it, and what counts as public in the age of AI? Understanding these changes is essential for anyone who uses digital platforms, whether casually or professionally. In this course, you will learn how AI Systems and Social Media platforms collect and use personal data. What a major real world privacy controversy revealed about today’s risks, and practical ways individuals and companies can safeguard their data while using AI. | BizLibrary |
| Data Privacy- AI Tools and Policies | Learn how to choose the right AI tool by balancing usability with privacy, and uncover how to review privacy policies, adjust settings, and opt out of data sharing to keep your sensitive information secure. This lesson offers practical tips to help you confidently evaluate AI tools and safeguard your data at work. | BizLibrary |
| Data Privacy- How AI Tools Use Data | Explore how generative AI tools handle data, the privacy risks they pose, and the steps you can take to protect sensitive information. This course equips you with essential knowledge to use AI safely and responsibly in the workplace, while staying compliant with evolving regulations. | BizLibrary |
| Data Privacy- Internal Privacy and Data Classification | Discover how evolving technology has changed the way we protect sensitive data—and how AI tools like Microsoft 365 Co-pilot demand smarter safeguards. Learn three essential techniques to prevent data leaks, including access controls, AI-powered data loss prevention, and document sensitivity labeling. | BizLibrary |
| Data Privacy- Protect Customer Data: Privacy Regulations | Understand the serious legal and ethical responsibilities tied to using private data with AI tools, including the risks of mishandling customer, employee, or patient information. This lesson highlights key global privacy regulations and outlines the safeguards you must take to protect sensitive data and avoid costly consequences. | BizLibrary |
| Deep Learning Specialization | Simplilearn | |
| Deep Learning with Keras and TensorFlow by IBM | Simplilearn | |
| Domina los prompts - Fundamentos de Escritura con IA - Beginner | Intellezy | |
| Don’t Let AI Replace Your Thinking | Artificial intelligence can boost productivity—but at a cost if used mindlessly. This course helps you recognize when technology starts thinking for you. You’ll learn how to prevent “cognitive offloading,” preserve your analytical edge, and balance AI’s speed with your own judgment, empathy, and reasoning. Stay sharp. Stay human. | BizLibrary |
| Emotional Intelligence in the Age of AI | In the AI-driven world, our greatest strength isn’t just intelligence, it’s emotional intelligence. As machines get smarter, our ability to understand, manage, and connect with emotions defines our true edge. This course helps you rediscover your humanity in a digital age. You’ll learn to acknowledge your emotions, regulate them consciously, and build deeper, meaningful connections. Emotional Intelligence isn’t just a soft skill; it’s the foundation of resilience, empathy, and authentic leadership in a world reshaped by technology. | BizLibrary |
| Essentials of Generative AI, Prompt Engineering & ChatGPT | Simplilearn | |
| Ethical AI | AI is quickly becoming part of our daily work, from writing emails to making big decisions. But with its power comes responsibility. This course helps you navigate the ethical side of AI use at work by grounding you in four essential principles: fairness, transparency, accountability, and privacy. Through real-world case studies and practical tips, you’ll learn how to avoid common risks like bias, misinformation, and data misuse, and build everyday habits that make your AI use smarter, safer, and more trustworthy. Whether you're a beginner or already experimenting with AI tools, this course will equip you to lead with both intelligence and integrity. | BizLibrary |
| Ethics and Economics of GenAI | Simplilearn | |
| Expert Insights: The Generative AI Revolution with Jo Otey | Welcome to the “Expert Insights: The Generative AI Revolution with Jo Otey” course designed to explore generative artificial intelligence and its transformative potential in the realm of business. This course is led by Jo Otey, a specialist in generative AI and innovation. In his course, he offers an in-depth analysis of how AI impacts the world we live in by diving into key aspects of generative AI, including ethical considerations, potential risks and challenges, and the pivotal role it plays in advancing the capabilities of business. After watching, viewers will have a deep understanding of how generative AI can be utilized to contribute to a bright future. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM) and 1 hour(s) of recertification credit through the HR Certification Institute (HRCI). | BizLibrary |
| Foundational Skill Path: The AI Journey... It’s Not Too Late to Start | The Foundational Skill Path is the ideal starting point for anyone new to artificial intelligence or unsure where to begin. This eight-course sequence introduces AI in clear, practical language, helping learners understand what AI is (and isn’t), learn essential terminology, explore tools like ChatGPT, and see how AI is already shaping the future of work. Designed to remove confusion and build confidence, the path creates a shared baseline of understanding and prepares learners to use AI responsibly and effectively. It’s a low-pressure, high-impact on-ramp for individuals who feel behind — and a smart foundation for organizations ready to introduce AI skills across their workforce. | BizLibrary |
| Future-Proofing Your Career with AI | Your job isn’t disappearing — your approach to it is. In this course, you’ll learn how to move from "doing work" to "designing how work gets done." With AI as your co-pilot, you’ll uncover new ways to offload routine tasks, amplify your strengths, and evolve into a creative, strategic force no machine can replace. Let’s future-proof your role — starting now. | BizLibrary |
| GenAI Tech Stack | Simplilearn | |
| GenAI Use cases: Customer Service Operations | Simplilearn | |
| GenAI Use cases: Data Analytics | Simplilearn | |
| GenAI Use cases: Product Research and Development | Simplilearn | |
| GenAI Use cases: Sales & Marketing | Simplilearn | |
| GenAI Use cases: Software Engineering | Simplilearn | |
| Generative AI for Business Leaders: A Quick & Practical Guide | Don't Get Left Behind. Embrace the AI Revolution and Harness the Transformative Power of Generative AI in the Workplace (a short course for beginners) Master simple Gen AI frameworks and strategies that help you transform your AI leadership skills. This short, 70-minute course is designed for beginners who do not have a technical background, making it perfect for team managers and leaders who want to quickly get up to speed on the power of implementing Generative AI with their teams or organizations. | Hassan Osman |
| Generative AI Governance | Simplilearn | |
| Getting Started with Claude | Learn Claude’s key features and how to get started quickly and confidently. In this Bigger Brains course, you'll learn what sets Claude apart in the world of large language models. Guided by subject matter expert Dr. Kevin Jones, who has over twenty years of experience with Natural Language Models, Machine Learning, and LLMs, you’ll explore what makes Claude distinctive, its focus on reliability and accuracy, and the differences between its available tiers. You’ll learn how Claude handles data retention and how to opt in or out of specific settings. You'll also learn how to create an account, adjust privacy preferences, open incognito chats, and navigate the interface. Kevin will show you how to organize your work by renaming, searching, and deleting chats and how to define and use projects for longer workflows. You’ll explore Claude’s core features, including coding assistance, document analysis, and long form writing—and learn how to write effective prompts for each. You’ll see how extended thinking mode and research mode support deeper, more complex tasks. You’ll also learn about Claude’s integration options and its strengths and limitations, equipping you to use it effectively in your daily work. | BizLibrary |
| Getting Started with Claude: Advanced Features and Best Practices | Learn when to use extended thinking, research mode, and integrations, plus tips for getting better results from Claude. | BizLibrary |
| Getting Started with Claude: Core Features | See how to use Claude for coding help, analyzing large documents, and writing long, consistent content. | BizLibrary |
| Getting Started with Claude: Introduction | Get a quick overview of Claude and learn how this AI tool is meant to support your thinking, not replace it. | BizLibrary |
| Getting Started with Claude: Introduction to Claude | Discover what makes Claude different, including its strengths in accuracy, coding, document analysis, and long‑form writing. | BizLibrary |
| Getting Started with Claude: Navigation and Projects | Explore Claude’s interface and see how projects help you organize chats, files, and ongoing work in one place. | BizLibrary |
| Getting Started with Claude: Privacy, Data, and Account Setup | Learn how your data is handled in Claude and how to set up your account with the right privacy and retention settings. | BizLibrary |
| GitHub Copilot for Software Engineering with JavaScript | Simplilearn | |
| GitHub Copilot for Software Engineering with Python | Simplilearn | |
| Harness AI to Solve Complex Problems | Navigating complex problems requires a combination of innovative thinking and cutting-edge technology. This course empowers you to harness AI for problem identification, solution design, and implementation, all while refining your human problem-solving skills. Discover how AI can enhance your ability to tackle challenges effectively and drive successful outcomes. | BizLibrary |
| Harness AI to Solve Complex Problems: Design Innovative AI Solutions | Use AI to co-create, simulate, and optimize solutions—faster, smarter, and with greater impact. | BizLibrary |
| Harness AI to Solve Complex Problems: Prepare For Future Challenges | Stay ahead of future challenges by using AI to spot trends, surface risks, and take proactive action. | BizLibrary |
| Harness AI to Solve Complex Problems: Solve Problems In Out-Of-The-Box Ways | Use AI to reframe problems and unlock unexpected solutions by exploring metaphors and hidden feedback. | BizLibrary |
| Harnessing the Power of ChatGPT: A Practical Guide for Workplace Productivity | Welcome to the “Harnessing the Power of ChatGPT: A Practical Guide for Workplace Productivity” lesson which dives into the highly discussed artificial intelligence-based communication model, ChatGPT. The lesson will reveal what ChatGPT is, the essentials on how to use it effectively, and walk through specific examples of how to use it in different workplaces. By the end of this lesson, learners can begin to see by leveraging ChatGPT, businesses can improve communication, boost productivity, enhance customer experiences, streamline operations, and gain a competitive edge in the dynamic business environment. | BizLibrary |
| Help Teams Understand and Apply AI | AI adoption doesn’t fail because the technology is too complex—it fails because the communication is unclear. Discover how to explain, frame, and introduce AI in ways that build confidence, trust, and real use. You’ll learn how to simplify complexity, adapt messages to different audiences, address concerns honestly, and turn AI from an abstract mandate into practical, everyday support for better work. | BizLibrary |
| Help Teams Understand and Apply AI: Adapt to Audience Expertise | Tailor AI communication to each audience so it feels relevant and useful. | BizLibrary |
| Help Teams Understand and Apply AI: Build Credibility and Trust | Use honesty and clarity to show how AI supports—rather than replaces—people. | BizLibrary |
| Help Teams Understand and Apply AI: Frame AI Benefits vs. Risks | Balance benefits and risks in your messaging to build trust around AI use. | BizLibrary |
| Help Teams Understand and Apply AI: Handle Questions Confidently | Be ready to respond to your team’s top AI questions with confidence and clarity. | BizLibrary |
| Help Teams Understand and Apply AI: Inspire Action Through Clarity | Make AI adoption actionable by clearly explaining how to learn it, try it, and embed it. | BizLibrary |
| Help Teams Understand and Apply AI: Leverage Analogies For Understanding | Use analogies to help people connect unfamiliar AI tools to familiar experiences. | BizLibrary |
| Help Teams Understand and Apply AI: Simplify Technical Jargon | Explain AI clearly and simply so your team feels confident using it—no jargon required. | BizLibrary |
| Help Teams Understand and Apply AI: Storyboard Complex Ideas | Break down complex AI concepts into simple, visual sequences your team can follow. | BizLibrary |
| Help Teams Understand and Apply AI: Support Communication with AI Tools | Use AI to clarify, adapt, and strengthen your communication—without losing your voice. | BizLibrary |
| Help Teams Understand and Apply AI: Visualize AI Data | Transform dense AI data into clear insights that people can understand and act on. | BizLibrary |
| How to Set Up Claude in 15 Minutes - Beginner | Intellezy | |
| Intermediate Skill Path: Put AI to Work | The Intermediate Skill Path is designed for learners who already understand the basics of AI and are ready to start applying it in meaningful, practical ways. These courses move beyond awareness and into real-world use—showing how AI can support productivity, decision-making, creativity, and responsible use at work. Learners build confidence using AI tools more effectively, sharpen their prompting skills, and explore ethical considerations and emerging risks, all while strengthening their ability to integrate AI into everyday workflows. This path is ideal for individuals and teams looking to move from “knowing about AI” to using it with purpose and impact. | BizLibrary |
| Intro to Generative AI- Best Practices and Future-Proofing Your AI Skills | Learn how to get the most out of generative AI with practical tips for crafting effective prompts, avoiding common mistakes, and verifying outputs. This lesson also covers key skills for future success and best practices for using AI responsibly, ensuring you stay sharp, strategic, and secure in an AI-enhanced workplace. | BizLibrary |
| Intro to Generative AI- GenAI and its Impact | Discover how generative AI is transforming business by unlocking new levels of productivity, creativity, and insight with tools like ChatGPT and DALL·E—while learning to navigate its risks and limitations. This course introduces the foundational concepts, practical applications, and essential skills needed to effectively harness Gen AI in the workplace. | BizLibrary |
| Intro to Generative AI- GenAI Terms and Concepts | Gain clarity on the key terms and concepts essential for using generative AI effectively, from large language models and multimodal tools to prompt engineering, grounding, and AI agents. This lesson breaks down complex ideas into practical knowledge, empowering you to better navigate and harness AI technology in your work. | BizLibrary |
| Intro to Generative AI- Popular GenAI Tools and Uses | Explore the top generative AI tools transforming the way we work, from versatile chat assistants and powerful image generators to cutting-edge video and audio creators. This lesson helps you navigate the growing landscape of AI apps, highlighting their unique strengths, integration options, and how to choose the right tools for your needs. | BizLibrary |
| Intro to Prompts- Common Prompting Techniques | Level up your AI prompting skills with powerful techniques like role-playing, prompt chaining, and clarification-driven prompts. These strategies help you guide AI more effectively, enabling better results for everything from creative projects to complex business tasks. | BizLibrary |
| Intro to Prompts- Crafting Clear and Specific Prompts | Discover the key to getting high-quality results from AI with this lesson on creating clear, effective prompts. Learn practical tips and a proven structure to boost your prompting skills, ensuring more accurate, relevant, and useful responses from generative AI tools. | BizLibrary |
| Intro to Prompts- Intro to AI Prompting | Learn how to unlock the full potential of generative AI tools like ChatGPT and Microsoft Copilot by mastering the art of prompt writing. This course introduces the fundamentals of effective prompting, helping you communicate clearly with AI to get the results you need for work and beyond. | BizLibrary |
| Intro to Prompts- Prompting Best Practices | Mastering AI starts with smart habits—this lesson shares key best practices like iterative prompting, managing context, and verifying AI-generated content to avoid errors, bias, or misinformation. Learn how to maximize accuracy, efficiency, and trust when collaborating with AI tools. | BizLibrary |
| Introduction to Claude AI - Beginner | Intellezy | |
| Lead Through AI Uncertainty: Ask Better Questions of AI | Use the 3Cs—Context, Constraints, and Contrast—to ask better AI prompts and sharpen your insights. | BizLibrary |
| Lead Through AI Uncertainty: Communicate Uncertainty with Confidence | Communicate clearly during uncertainty by using AI to structure honest, confident messaging. | BizLibrary |
| Lead Through AI Uncertainty: Decide When to Act vs. Wait | Use AI to guide your decision timing—helping you know when to move and when to wait. | BizLibrary |
| Lead Through AI Uncertainty: Embed Foresight into Leadership Habits | Build daily leadership foresight habits using AI to test assumptions and anticipate future shifts. | BizLibrary |
| Lead Through AI Uncertainty: Explore Multiple Futures | Use AI to help you explore multiple future scenarios, not just predict a single outcome. | BizLibrary |
| Lead Through AI Uncertainty: Pressure-Test AI Insights | Make AI critique its own output to uncover risks, flaws, or overconfidence in its conclusions. | BizLibrary |
| Lead Through AI Uncertainty: Reframe AI as a Thinking Partner | Stop treating AI as an answer engine. Use it as a thinking partner that challenges and expands your judgment. | BizLibrary |
| Lead Through AI Uncertainty: Separate Signal from Noise | AI highlights trends; you decide what matters. Learn how to turn AI data into informed leadership decisions. | BizLibrary |
| Lead Through AI Uncertainty: Surface Hidden Assumptions | Leverage AI to expose blind spots and surface the hidden assumptions that limit good decisions. | BizLibrary |
| Lead Through AI Uncertainty: Translate Data into Direction | Transform raw AI insights into strategic messages your team can act on with clarity. | BizLibrary |
| Lead Through AI Uncertainty: Turn Data into Direction | Explore AI as a thinking partner to expand perspective, test assumptions, and strengthen judgment. You’ll learn how to ask better questions, explore multiple futures, pressure-test insights, and turn AI-generated information into clear direction, so decisions hold up under uncertainty. | BizLibrary |
| Learn Important Terms Used in AI | This course helps managers become fluent in AI vocabulary, not as programmers or data scientists, but as leaders who can understand, question, and converse intelligently about artificial intelligence. | BizLibrary |
| Machine Learning using Python | Simplilearn | |
| Make Data-Driven Decisions: Balance Human Judgment with AI Insight | Let AI inform, but keep human intent and judgment at the center of decision-making. | BizLibrary |
| Make Data-Driven Decisions: Build Decision Trees | Use AI to map decision scenarios and clarify consequences before choosing a path. | BizLibrary |
| Make Data-Driven Decisions: Critical Thinking in the Age of AI | AI can accelerate decision-making, but only if judgment stays firmly in human hands. Learn how to critically evaluate AI outputs, surface bias, balance data with intuition, and make confident, ethical decisions without over-relying on the technology. | BizLibrary |
| Make Data-Driven Decisions: Evaluate Trade-offs | Apply the G.A.P.S. framework with AI to weigh trade-offs and surface second-order effects. | BizLibrary |
| Make Data-Driven Decisions: Identify Bias in Data | Explore how AI inherits bias and how to spot missing perspectives in its data inputs. | BizLibrary |
| Make Data-Driven Decisions: Make Confident, Ethical Choices | Reflect on your AI-enabled decisions to improve ethical clarity and accountability. | BizLibrary |
| Make Data-Driven Decisions: Prioritize Problems Effectively | Use AI to identify the root problem, not just the obvious symptoms. | BizLibrary |
| Make Data-Driven Decisions: Question AI Outputs | Use AI as a starting point, not a final answer. Challenge it to reveal assumptions and gaps. | BizLibrary |
| Make Data-Driven Decisions: Recognize False Correlations | Avoid faulty conclusions by using AI to distinguish between correlation and causation. | BizLibrary |
| Make Data-Driven Decisions: Support Intuition with Data | Combine your instincts with AI’s data analysis to make stronger, well-rounded decisions. | BizLibrary |
| Make Data-Driven Decisions: Verify Source Credibility | Check whether your AI-generated insights are backed by credible, diverse sources. | BizLibrary |
| Make Money with ChatGPT | Discover 23 practical ways to earn money using ChatGPT and AI tools for freelancing, content creation, and automation. | Video School |
| Manager & Leader Skill Path: Lead Confidently in the Age of AI | The Manager & Leader Skill Path equips leaders with the insight and perspective they need to guide people and organizations through AI-driven change. Blending strategic awareness with human-centered leadership skills, these courses help managers understand AI’s implications for decision-making, culture, trust, and performance. Leaders learn how to balance technology with empathy, communicate effectively about AI, and set thoughtful direction in a rapidly evolving workplace. For best results, managers are encouraged to begin with this leadership path and then reinforce their learning by completing the Foundational and Intermediate Skill Paths to deepen their hands-on understanding of AI. | BizLibrary |
| Meet Your New Coworker - Harnessing AI Agents for Next-Level Productivity - Intermediate | Intellezy | |
| Microsoft Azure AI Fundamentals AI 900 | Simplilearn | |
| Microsoft Certified Azure AI Engineer Associate AI-102 | Simplilearn | |
| Microsoft Copilot for Business | Simplilearn | |
| Microsoft Copilot Foundations | Simplilearn | |
| Microsoft Copilot: Analyze Images with Copilot | Copilot can also analyze existing images, including scanned documents or photos. In this lesson we introduce Copilot's visual analytical functionality. | BizLibrary |
| Microsoft Copilot: Building on ChatGPT – the Copilot Model | Microsoft Copilot uses a variant of the LLM behind ChatGPT, but in a very different way. In this lesson we'll look at the process Copilot uses to create it's output, grounding it's responses in web or contextual information. | BizLibrary |
| Microsoft Copilot: Copilot for Work, Pro, and 365 | Combining Copilot with Microsoft 365 or upgrading to paid versions like Copilot Pro and Copilot for 365 can unlock new capabilities. This lesson explores the pros and cons of the various paid Copilot versions. | BizLibrary |
| Microsoft Copilot: Copilot in Microsoft Edge | In this lesson we'll take a closer look at using Copilot that's built into Microsoft Edge | BizLibrary |
| Microsoft Copilot: Copilot in Windows | Microsoft Copilot in Windows gives you similar capabilities as Copilot on the web, plus additional features to help you manage and adjust your Windows environment. | BizLibrary |
| Microsoft Copilot: Create Images with Copilot | Beyond text, Copilot can create amazing images using Dall-E 3 and Microsoft Designer - but there are some limitations, especially in the paid versions. This lesson explores the image capabilities in Microsoft Copilot. | BizLibrary |
| Microsoft Copilot: Create, Research, Analyze | Understanding the scope of what Microsoft Copilot can do can be a daunting challenge. This lesson introduces the Create / Research / Analyze framework for using Copilot in your workflow. | BizLibrary |
| Microsoft Copilot: Edge Compose Mode | When you are looking to use Copilot to create an email or document, Edge's Compose Mode can be an easy way to make that happen without leaving your web apps. | BizLibrary |
| Microsoft Copilot: Getting Started with Copilot | In this lesson we'll look at several different ways to access the basic versions of Microsoft Copilot, including via the web, Windows, and the Edge browser. | BizLibrary |
| Microsoft Copilot: Intro to Copilot | In this lesson we'll introduce Microsoft Copilot and it's many different versions. | BizLibrary |
| Microsoft Copilot: Introduction | This lesson is an overview of the 12 lessons in this Microsoft Copilot course | BizLibrary |
| Microsoft Copilot: Large Language Model Basics | Microsoft Copilot uses a Large Language Model (LLM) to generate it's output. In this lesson we will review the basics of LLMs and the pros and cons of using them. | BizLibrary |
| Microsoft Copilot: Plugins | Plugins can increase the amount of data that Copilot receives and give it some additional actions it can perform. This lesson explores how plugins work in Copilot. | BizLibrary |
| Microsoft Copilot: Practical Considerations | In the last lesson, we'll look at some practical considerations for using Microsoft Copilot. | BizLibrary |
| Midjourney, Dall-E, Stable Diffusion: AI Art Masterclass | Video School | |
| ML Ops | Simplilearn | |
| MongoDB Developer and Administrator | Simplilearn | |
| OpenAI API & ChatGPT for Automating & Business Productivity | Explore the OpenAI API to automate business operations, enhance productivity, and integrate AI into various applications. | Video School |
| Overcoming Resistance to AI Agents | AI agents are changing how we work, but not everyone is ready. This course dives into the psychology behind resistance to AI, shows how agents are already improving workplace productivity, and equips you with strategies to drive adoption. Whether you’re a team leader, individual contributor, or just curious about AI at work, this short, practical course will help you shift from hesitation to confidence. With real-life examples, human stories, and clear action steps, you’ll walk away knowing how to make AI agents your ally, not your anxiety. Learn to lead the change, not resist it. | BizLibrary |
| Programming Essentials | Simplilearn | |
| Putting the Robots to Work with RPA | Welcome to the "Putting the Robots to Work with RPA" video lesson intended to teach learners what robotic process automation (RPA) is, how it works, and how it benefits a variety of industries. This lesson covers what kind of tasks an RPA program can manage, some common misconceptions of RPA, and the benefits and drawbacks of RPA as a popular time-saving technology. This lesson concludes with tips on how you can implement an RPA program in your workplace. | BizLibrary |
| Quick Wins with ChatGPT | Boost your productivity with AI. Learn to use ChatGPT for tasks like creating formulas, writing guides, and enhancing your resume. | XelPlus |
| Simplify Work In 10 Ways Using AI | AI can help you work smarter, but only if it’s used intentionally. Unlock the power of AI to reduce overwhelm, organize messy work, speed up preparation, and embed simple habits that save time and energy every week. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Ask AI to Turn Notes into Actions | Automate post-meeting work by having AI transform notes into clear, actionable task lists. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Draft First Versions Faster with AI | Defeat blank page syndrome by having AI structure your first draft so you can revise faster. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Embed One AI Habit into Daily Work | Turn AI from a tool into a habit by integrating it into your daily workflow for lasting change. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Get AI to Anticipate Questions or Risks | Leverage AI to anticipate pushback and prepare stronger arguments before presenting ideas. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Get AI to Clarify What Actually Matters | Ask AI to clarify your goals, filter distractions, and organize your priorities for a focused week. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Improve Clarity Using AI Before Sharing | Check clarity using AI before hitting send to avoid misunderstandings and rework. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Leverage AI to Simplify Repetitive Tasks | Save time and energy by having AI support or automate routine, repetitive tasks. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Organize Messy Thinking with AI | Let AI turn disorganized thoughts and scattered notes into structured outlines and themes. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Prepare for Meetings Faster with AI | Leverage AI to anticipate pushback and prepare stronger arguments before presenting ideas. | BizLibrary |
| Simplify Work In 10 Ways Using AI: Prompt AI to Summarize Long Information | Prompt AI to compress overwhelming information into digestible insights before you dive in. | BizLibrary |
| Simplify Your Work with AI Agents | Most people use AI like a smarter search bar, but the real transformation happens when AI becomes a teammate instead of a tool. Explore how to build, direct, and manage AI agents that work alongside you: automating repetitive tasks, anticipating needs, producing high‑quality work, and operating as an extension of your team. You’ll be able to design a scalable AI ecosystem that boosts your clarity, creativity, and strategic impact—freeing you to focus on the work only humans can do. | BizLibrary |
| Simplify Your Work with AI Agents: Apply AI Ethics and Guardrails | Follow three essential ethical guardrails—transparency, privacy, and accountability—before deploying AI agents. | BizLibrary |
| Simplify Your Work with AI Agents: Build Your First AI Agent | Learn how to design, build, and test your first AI agent to handle a repeatable task with minimal oversight. | BizLibrary |
| Simplify Your Work with AI Agents: Check AI Agent Outputs for Quality | Use checkpoints to evaluate AI-generated outputs for accuracy, relevance, and tone—and give feedback that improves performance. | BizLibrary |
| Simplify Your Work with AI Agents: Communicate Expectations To Your AI Agents | Use a four-part formula to clearly communicate your goals, tone, context, and format to your AI agents. | BizLibrary |
| Simplify Your Work with AI Agents: Explore How AI Agents Differ from ChatGPT | Understand the key differences between ChatGPT and AI agents, and how agents move from responding to acting. | BizLibrary |
| Simplify Your Work with AI Agents: Identify Automatable Tasks with AI Agents | Use a simple filter to identify which of your tasks are ideal for AI automation and start reclaiming your time. | BizLibrary |
| Simplify Your Work with AI Agents: Manage Your AI Agents Like a Team | Manage your AI agents like a team by setting expectations, tracking performance, and running regular reviews. | BizLibrary |
| Simplify Your Work with AI Agents: Scale and Evolve Your AI Agent Ecosystem | Discover how to scale your AI efforts with a network of agents collaborating like a connected digital team. | BizLibrary |
| Simplify Your Work with AI Agents: Set Clear Boundaries For AI Agents | Define smart boundaries for AI agents to protect quality, values, and efficiency in your work. | BizLibrary |
| Simplify Your Work with AI Agents: Stay in Control When Working with AI Agents | Learn how to stay in control of AI tasks by setting checkpoints, oversight plans, and review cadences. | BizLibrary |
| Snowflake | Simplilearn | |
| The Generative AI Revolution: Adoption by Data-Rich Industries | Welcome to the “Adoption by Data-Rich Industries” lesson, the second of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. This lesson dives into why generative AI thrives on an abundance of high-quality data. It also explains the advantages of adopting this technology, not only viewing it as a tool to improve processes, but to redefine an industry. After viewing, learners will have a deeper understanding of the benefits of embracing generative AI and what kind of sectors it thrives in. | BizLibrary |
| The Generative AI Revolution: Conclusion | Welcome to the “Conclusion” lesson, the final of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. This lesson wraps up this exciting and insightful course, highlights the promising aspects of AI, and covers the complexity it brings. | BizLibrary |
| The Generative AI Revolution: Introduction | Welcome to the “Introduction” lesson, the first of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. This lesson introduces innovation specialist Jo Otey and defines generative AI as we begin to unravel this complex technology and how it will change the workplace. Jo explains how the use of AI is growing, and he outlines what you’ll learn in the rest of this course. After viewing, learners will have a solid understanding of what this technology is and be ready to embark on the rest of the course. | BizLibrary |
| The Generative AI Revolution: Potential Risks and Challenges | Welcome to the “Potential Risks and Challenges” lesson, the seventh of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. This lesson examines the risks and challenges that AI can pose, including AI hallucinations, the danger of unchecked algorithms, and trust and security. Jo explains how to mitigate these risks and how to foster a responsible environment for using generative AI. After viewing, learners will understand the importance of prioritizing trust and security, embracing transparency, and adhering to ethical best practices. | BizLibrary |
| The Generative AI Revolution: Practical Use Cases | Welcome to the “Practical Use Cases” lesson, the third of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. In this lesson, Jo covers real applications of generative AI that are actively reshaping industries, and why the human-AI partnership in all generative AI applications is so crucial. | BizLibrary |
| The Generative AI Revolution: The Deepened Relationship Between Humans and Technology | Welcome to the “The Deepened Relationship Between Humans and Technology” lesson, the fifth of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. This insightful lesson dives deep into ethical and philosophical questions about how ideas of ourselves and our society may change with the growing use of generative AI. Jo explains the responsibility that we have in fostering a culture of responsibility and ethics in AI deployment. He also covers the practices necessary to ensure the use of AI technology is ethical, such as prioritizing transparency, privacy, and consent. After viewing, learners will understand why the concept of AI may be challenging, and why it demands a proactive approach towards upholding ethical considerations. | BizLibrary |
| The Generative AI Revolution: The Future of Business Outcomes | Welcome to the “The Future of Business Outcomes” lesson, the sixth of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. In this lesson, Jo envisions a positive future with AI in business, emphasizes the strengths of the technology, and highlights the importance of thoughtful and responsible deployment. This lesson also covers artificial general intelligence (AGI) and how it represents the next frontier in AI research and development. After viewing, learners will understand why businesses that responsibly embrace AI technology are better positioned to innovate. | BizLibrary |
| The Generative AI Revolution: Transforming Business Models | Welcome to the “Transforming Business Models” lesson, the fourth of eight in the Expert Insights course, “The Generative AI Revolution with Jo Otey,” which explores generative artificial intelligence and how it will transform business. In this lesson, Jo explains the exciting possibilities of how this technology can completely change industries and amplify human potential, including key aspects such as personalization, automation, enhanced customer service, simulations, and creative collaboration with humans. After this experience, viewers will understand why generative AI represents the next renaissance in business. | BizLibrary |
| The Power and Promise: Artificial Intelligence | This video training series about Artificial Intelligence (AI) will take you on a comprehensive journey through the history, definitions, and types of AI. Discover the different approaches to AI, from natural language processing to computer vision to machine learning, and gain a comprehensive understanding of the ethical considerations of developing, implementing, and using AI in business. This training series and the associated avatars for narration utilized AI extensively for its development. Whether you're a business professional, an interested developer, or simply curious about AI, this microlearning series is for you. | BizLibrary |
| The Power and Promise: Basics of Machine Learning | This video demonstrates the basics of Machine Learning and its applications in business. From understanding the types of machine learning algorithms to their uses in customer service, marketing, and manufacturing operations, gain a comprehensive understanding of how to utilize this cutting-edge technology to improve decision-making and increase business efficiencies. | BizLibrary |
| The Power and Promise: ChatGPT and Other Similar Technologies | This short training video provides a basic understanding of ChatGPT and other similar language models like BERT, RoBERTa, T5, XLNet, and Megatron. From Natural Language Processing tasks such as text completion, summarization, and sentiment analysis, to their impact on business, education, and society, discover how to utilize these cutting-edge technologies and their various applications. | BizLibrary |
| The Power and Promise: How to Mitigate Social Issues Concerning AI | This short video examines how organizations can mitigate some of the social impact issues of AI, like job displacement. It explores some proactive steps organizations can take, like reskilling and upskilling training or providing outplacement services. Finally, it examines supporting education efforts in schools and with various stakeholders to help them understand and prepare for these potential impacts. | BizLibrary |
| The Power and Promise: Introduction to Artificial Intelligence | This video reveals the power and promise of Artificial Intelligence (AI). From customer service to finance, healthcare to manufacturing, discover how AI can revolutionize the way businesses operate and make decisions and the ethical considerations to remember when developing or deploying AI in business. | BizLibrary |
| The Power and Promise: Responsible and Ethical Use of AI | This training video analyzes some best practices for the responsible and ethical use of Artificial Intelligence (AI), including identifying and mitigating bias, creating diverse design and development teams, considering the long-term impacts of AI, and educating and communicating with various stakeholders. | BizLibrary |
| The Power and Promise: The History of Artificial Intelligence and Machine Learning | This informative training video explores the history and evolution of Artificial Intelligence (AI) and Machine Learning. From the early days of AI research to modern applications of machine learning in industries, gain a comprehensive understanding of these cutting-edge technologies past, present, and future. | BizLibrary |
| The Power and Promise: Types of Artificial Intelligence | This video analyzes the three types of Artificial Intelligence (AI) and their unique capabilities. From Narrow AI to Strong AI, and finally, Artificial Superintelligence, gain a deeper understanding of AI technology's current uses and future possibilities in the business world and beyond. | BizLibrary |
| The Power and Promise: What are Chatbots and Virtual Assistants? | This short but comprehensive training video explores the basics of Chatbots and Virtual Assistants and their applications in various industries. From customer service and sales to healthcare, finance, retail, manufacturing, and more, gain a deeper understanding of how these technologies can improve efficiency and customer experience for your organization. | BizLibrary |
| The Power and Promise: What is Computer Vision? | This video explains the power of Computer Vision in Artificial Intelligence (AI) to understand and interpret the visual world. Discover how organizations today use AI techniques like Object Detection, Image Segmentation, and Facial Recognition in various ways to solve problems and meet their business objectives. | BizLibrary |
| The Power and Promise: What is Natural Language Processing? | This short training video explores the power of Natural Language Processing (NLP) and its applications in business. From text classification and named entity recognition to machine translation, discover how to utilize NLP's techniques to understand and interpret human language, conduct market research, and automate communication. | BizLibrary |
| The Power and Promise: What is Predictive Analytics? | This informative training video explores the power of Predictive Analytics and its applications in various industries. From financial institutions to manufacturing, healthcare, and human resources, discover how organizations use Predictive Analytics to identify patterns in data and predict future outcomes to make more informed decisions and improve business outcomes. | BizLibrary |
| Think Before You Prompt: Responsible AI Use | Welcome to Think Before You Prompt: Responsible AI Use. AI is a powerful tool that can streamline work, spark creativity, and drive innovation. But with this power comes responsibility. This course will help you recognize the risks of careless prompting, adopt safe practices, and build a culture of mindful AI use. By the end, you’ll be better prepared to use AI responsibly protecting sensitive data, avoiding legal pitfalls, and promoting ethical practices. | BizLibrary |
| Using AI Ethically at Work | Welcome to the “Using AI Ethically at Work” video lesson that is designed to introduce the ethical considerations and responsible use of artificial intelligence technology in the workplace. In this video, viewers will learn about ethical concerns, such as bias, privacy, and job displacement. This lesson also highlights key principles for using AI ethically, including the role of human decision-making, interpersonal communication, cultural sensitivity, and the value of human imagination. By the end of the lesson, viewers will be equipped with the knowledge and guidelines to navigate the ethical dimensions of AI technology and make informed decisions in their work environments. | BizLibrary |
| Using AI Safely and Securely | Artificial intelligence has become an increasingly important part of the way modern businesses operate, and its use cases are only projected to grow. Your company is almost certainly using AI in some capacity. But is it being used safely and correctly? Do people even know what the potential safety issues are when it comes to artificial intelligence? Well you’re about to! Our Using AI Safely and Securely training course discusses appropriate uses for AI, the major risks associated with that use, and several best practices that can easily be put into place no matter what specific AI programs you’re using. And if you know anything about The Jeff Havens Company, then you know this course will be as enjoyable as it is valuable. So get ready to enjoy Using AI Safely and Securely. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways: • Identify appropriate and inappropriate uses for AI programs in both professional and personal settings • Recognize five major risks associated with virtually every artificial intelligence program • Develop best practices to use AI effectively and avoid or reduce risk | BizLibrary |
| Using AI Safely and Securely: Best Practices | Should you use AI to write computer code? Is AI the solution for everything? This video will help you learn how best to use AI so that you can answer these and many of the other questions you’ll inevitably ask from time to time. Plus this video is wildly emotional – apocalyptic pessimism and unfettered optimism all mashed together in an award-worthy showcase of emotion. Grab some popcorn, people! | BizLibrary |
| Using AI Safely and Securely: Five Major Risks | There are thousands of AI programs, and even more potential uses for those programs than that. But the biggest risks associated with using any particular AI program are virtually identical no matter what program you’re using. This video will cover the five biggest risks you’re most likely to face, so that you can be as informed and prepared as possible. | BizLibrary |
| Using AI Safely and Securely: Proper Usage | Artificial intelligence is sometimes presented as a groundbreaking solution for every problem that’s ever existed. Alas, that’s not exactly true. AI is a very powerful tool – but like any tool, it works better for some things than for others. This video will cover various positive and not-so-positive AI use cases, and by the end you’ll have a healthy understanding of how to use AI as intelligently as possible. You’ll also learn about a terrifying disease you might have that we invented. It’ll all come together once you start watching! | BizLibrary |
| Using AI Securely | Immerse yourself in the fascinating world of artificial intelligence and learn how to use this innovative technology safely and effectively. This comprehensive eLearning course on artificial intelligence and cyber security not only provides you with a basic overview of the most important concepts and applications of AI, but also shows you how you can protect yourself and your organization from the risks and threats of this technology. With practical handouts and interactive content, you will be optimally prepared for the responsible use of AI. | BizLibrary |
| Using AI Securely: Emerging AI Risks | Learn about the potential threats and risks associated with the use of AI. Find out which attack scenarios exist and how you can protect yourself against them. | BizLibrary |
| Using AI Securely: Essential AI Terms | Get to know the basic concepts and terms of artificial intelligence. Deepen your understanding of the specific terminology to better use and further develop AI technologies. | BizLibrary |
| Using AI Securely: Harness the Power of AI | Get an overview of the various tools for developing and implementing AI technologies. Learn about the possible applications of these tools and how they can support your projects. | BizLibrary |
| Using AI Securely: How to Stay Safe with AI | Find out how AI is used responsibly to overcome challenges. Discover what measures are necessary to protect data and ensure transparency. | BizLibrary |
| Using AI Securely: Introduction to Artificial Intelligence | Get a basic overview of artificial intelligence and its importance in the modern world. Learn about the basic concepts and applications of this technology. | BizLibrary |
| Using AI Securely: Stay Safe From AI Cyber Crime | Learn how security protocols are implemented to protect AI systems from threats. Learn about the legal frameworks and guidelines that ensure the safe use of AI. | BizLibrary |
| Virtual Reality Realness | Welcome to the "Virtual Reality Realness" video lesson intended to educate viewers all about virtual reality (VR). This lesson covers what VR is, key qualities of VR that make it so impactful for a variety of industries, negative sides to VR, and how to incorporate VR into your business. Ultimately, viewers should have a solid understanding of the business applications of VR technology and why it's so impactful to so many industries. | BizLibrary |
| What Are AI Agents | This course introduces you to AI agents, intelligent digital systems that can understand goals, access data, and take action. You’ll learn what makes agents different from traditional tools, how they can be applied across different departments, and what changes organizations must make to integrate them effectively into daily workflows. | BizLibrary |
| What Is Augmented Reality? | Welcome to the "What Is Augmented Reality?" video lesson intended to educate viewers all about augmented reality (AR). This lesson covers what AR is, different types of AR, and real-world examples of how AR is being used in industries today and how it might be used in the future. This lesson includes many real-world examples of different AR technology you use every day and might see more of as the technology becomes more prevalent. Ultimately, viewers should have a comprehensive understanding of AR and know how it's impacting a variety of industries. | BizLibrary |
| What Not to Feed AI: A Cautionary Guide | Learn how to safely adopt AI at work by understanding the difference between public tools and trusted, enterprise-grade AI. This short course helps you define clear AI policies, avoid risky behavior, and confidently use AI tools that protect your company’s data and reputation. Perfect for teams looking to scale AI use without compromising security. | BizLibrary |
| When Not to Use AI | In this course you’ll discover how your real advantage doesn’t come from knowing how to use AI for everything but knowing when to stop using it! Blunders like a wrong email tone, a factual error, a PR mistake, an insensitive message can happen all because someone relied on AI without stopping to think. Today, the smartest professionals aren’t the ones who blindly automate every task. They’re the ones who know when to pause, think for themselves, and bring in their own judgment. And that’s what makes our work feel more authentic, more ethical, and more human. | BizLibrary |
| Workflow Automation | Simplilearn | |
| Working with AI | Artificial intelligence (AI) is poised to change the way we do business. But that doesn’t mean it has to be an unpleasant change. This video offers insight into the ways that AI programs can make certain elements of our work easier – and showcase how indispensable human ingenuity truly is. Plus you’ll see some panda bears in here, because why not? Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. | BizLibrary |
AWS
| Course Name | Description | Partner |
|---|---|---|
| AWS Advanced Networking (Part 1 of 9): Active Link Architecture | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: VPC Endpoints, Interface, Endpoint Services and NACL. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) VPC Endpoints; (b) Demo: VPC Endpoints; (c) Gateway Endpoints ACL. Lesson 2: (a) Interface VPC Endpoints; (b) Demo: Interface VPC Endpoints. Lesson 3: (a) VPC Endpoint Services; (b) Demo: VPC Endpoint Services. Lesson 4: (a) NACL; (b) Stateful vs Stateless. | BizLibrary |
| AWS Advanced Networking (Part 2 of 9): Load Balancing | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: Load Balancer types, Listeners and Target groups, Network Load Balancing, and Connection Draining ELB. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Load Balancer Types; (b) Classic Load Balancers; (c) Application Load Balancers; (d) ALB Path Based Routing. Lesson 2: (a) Listeners and Target Groups; (b) Conditions and Host Header Routing; (c) Advance Request Routing in ALB. Lesson 3: (a) Network Load Balancers; (b) Demo: Network Load Balancers; (c) ELB Sandwich; (d) Cross Zone Load Balancing. Lesson 4: (a) Connection Draining ELB; (b) Capturing Client IP via ELB 2020; (c) Selecting Cipher Suites; (d) X-Forwarded. | BizLibrary |
| AWS Advanced Networking (Part 3 of 9): Networking and AWS | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: DHCP, Encapsulation, IP Scheming, Workspaces, Lambda@Edge, Route53 and AppStream and CORS. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) DHCP; (b) DHCP Option Sets. Lesson 2: (a) Encapsulation; (b) TCP Protocol. Lesson 3: (a) Understanding MTU; (b) MSS. Lesson 4: (a) IP Fragmentation; (b) Numeric Systems; (c) Decimal to Binary Conversion. Lesson 5: (a) IPV4 addressing scheme; (b) IPv6 Basics. Lesson 6: (a) Demo: IPv6 VPC Infra; (b) Demo: IPv6 VPC Infra Continued; (c) Egress Only IGW; (d) IP Address Reservation. Lesson 7: (a) AWS Workspaces; (b) Network Requirement WorkSpaces. Lesson 8: (a) Lambda@Edge; (b) Demo: Lambda@Edge; (c) Connectivity Features of Lambda 2020. Lesson 9: (a) EMR; (b) Hybrid DNS Setup; (c) Demo: Hybrid DNS. Lesson 10: (a) Route53 Inbound Endpoints; (b) Demo: Inbound Endpoints; (c) Route53 Outbound Endpoints; (d) Demo: Outbound Endpoints. Lesson 11: (a) AppStream 2.0; (b) CORS; (c) MPLS; (d) Resizing Considerations in VPC. | BizLibrary |
| AWS Advanced Networking (Part 4 of 9): Security and Compliance | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers WAF and ACM. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) WAF Overview; (b) AWS WAF; (c) Demo: AWS WAF Continued. Lesson 2: (a) ACM; (b) Demo: ACM; (c) ACM and ELB. | BizLibrary |
| AWS Advanced Networking (Part 5 of 9): VPN and IPSec | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: Tunneling, Direct Connect and Gateways. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) VPNs; (b) VPN Use in Corporate Networks; (c) Connect to a VPN. Lesson 2: (a) Site-to-Site Tunnel NE; (b) VGW and CGW. Lesson 3: (a) Demo: IPSec with Openswan; (b) Demo: IPSec with Openswan Continued. Lesson 4: (a) VPN Performance; (b) VPC Flow Logs. Lesson 5: (a) NAT Gateway Performance; (b) Static Routing; (c) Dynamic Routing. Lesson 6: (a) BFD; (b) Autonomous Systems; (c) BGP Path Selection Algorithms. Lesson 7: (a) Direct Connect; (b) Direct Connect VIF. Lesson 8: (a) Phyiscal DX with AWS; (b) Phyiscal DX Partners; (c) Dual DX Architecture; (d) DX Gateway. Lesson 9: (a) HA of DX; (b) AWS CloudHub; (c) Inter-Region VPC Peering. Lesson 10: (a) BGP Community; (b) Transit Gateways; (c) Demo: Transit Gateways. Lesson 11: (a) LAG; (b) BFD Updates; (c) VLAN Updates; (d) VLAN Tagging. Lesson 12: (a) Q in Q Tunnelling; (b) AWS VPN Prerequisites; (c) High Availability for EC2 VPNs. | BizLibrary |
| AWS Advanced Networking (Part 6 of 9): Content Delivery, Billing and Automation | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: CloudFront, Billing, IAC, and CloudFormation * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) CloudFront; (b) Deploying CloudFront; (c) Understanding CDNs; (d) CloudFront OAI. Lesson 2: (a) DX Billing; (b) Data Transfer Charge; (c) ELB Billing. Lesson 3: (a) IAC; (b) Creating a VPC with CloudFormation. Lesson 4: (a) CloudFormation Stack Depedencies; (b) DependsOn Attribute; (c) Errors and Rollbacks. Lesson 5: (a) CloudFormation Change Sets; (b) CloudFormation Parameters. | BizLibrary |
| AWS Advanced Networking (Part 7 of 9): Security Risk and Compliance | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: Pen Testing, AWS Configure as well as DOS and DDOS attacks. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Penetration Testing in AWS; (b) Overview of CloudTrail. Lesson 2: (a) AWS Config Infrastructure; (b) Infrastructure and Security. Lesson 3: (a) Demo: DOS Attack; (b) Mitigating DOS and DDOS. | BizLibrary |
| AWS Advanced Networking (Part 8 of 9): Benchmarking and Advanced Route53 | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers: Security Groups and Advanced Networking, DNS Records and Maintaining Route53. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Referencing Security Groups; (b) Network Interface Card Basics; (c) Elastic Network Interface. Lesson 2: (a) Enhanced Networking; (b) Management Network; (c) QoS. Lesson 3: (a) Introduction to DNS; (b) Demo: Wireshark. Lesson 4: (a) DNS Records; (b) A and AAAA records. Lesson 5: (a) Route 53 Introduction; (b) Route 53 Continued; (c) CNAME and ALIAS; (d) CNAME and ALIAS Records Continued. Lesson 6: (a) MX Records; (b) TXT Records; (c) Routing Policies. Lesson 7: (a) DR Techniques; (b) Demo: Multi-Site Route53; (c) Advanced Route53 Features. Lesson 8: (a) Route53 Health Check Demo; (b) Route53 Health Checks Practical. Lesson 9: (a) Failover Routing; (b) Demo: Failover Routing; (c) Weighted Routing Policies. Lesson 10: (a) Geolocation Routing; (b) MultiValue Answer Routing; (c) Latency Based Routing; (d) DNS Support in VPC. | BizLibrary |
| AWS Advanced Networking (Part 9 of 9): Exam Preparation | The AWS Certified Advanced Networking - Specialty is intended for individuals who perform complex networking tasks. The user will be able to Design, develop, and deploy cloud-based solutions using AWS as well as maintain Network Architecture across all AWS services. This course covers Exam Preparation as well as tips. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Important Pointers for the Exams Part 1; (b) Important Pointers for the Exam Part 2. Lesson 2: (a) Important Pointers for the Exam Part 3; (b) Important Pointers for the Exam Part 4. | BizLibrary |
| AWS Certified DevOps Engineer Updated (Part 1 of 6): Fundamentals | Kick your AWS career into high gear with AWS Certified DevOps Engineer training. This course covers, what is DeOps, the history of DevOps, Agile practices as well as DevOps Automation. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is Dev Ops; (b) Value of Devop sDrivers Salary. Lesson 2: (a) history of devops; (b) DevOps Metrics. Lesson 3: (a) Agile practice apply to devops; (b) Source Version Control. Lesson 4: (a) Devop sautomation; (b) What Is Kubernetes. | BizLibrary |
| AWS Certified DevOps Engineer Updated (Part 2 of 6): Methodology and Governance | Kick your AWS career into high gear with AWS Certified DevOps Engineer training. This course covers Creating a Cluster, Continuous Delivery and Integration, Release Management, SGV Governance and the Well Architected 5 pillars. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Creating Cluster; (b) unify dev and ops; (c) Concept of Git. Lesson 2: (a) continous delivery integration; (b) continous testing; (c) configuration management. Lesson 3: (a) release management; (b) app performance monitoring; (c) conclusion. Lesson 4: (a) SGV governance at scale; (b) SGV Checklist. Lesson 5: (a) Well Architected 5 Pillars; (b) best practices dev. | BizLibrary |
| AWS Certified DevOps Engineer Updated (Part 3 of 6): Get Started | Kick your AWS career into high gear with AWS Certified DevOps Engineer training. This course covers the AWS Command Line Interface, Automation Tools as well as instaslling the AWS Toolkit in the Eclipse IDE. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What You Need To Know; (b) Install AWS CLI. Lesson 2: (a) aws automation tools; (b) aws dev tools definitions. Lesson 3: (a) Install AWS Toolkit EclipseIDE; (b) Install CLI fork github; (c) Install Eclipse Neon3. | BizLibrary |
| AWS Certified DevOps Engineer Updated (Part 4 of 6): Third Party Tools | Kick your AWS career into high gear with AWS Certified DevOps Engineer training. This course covers Installing an AWS Project, Codestar, Create, Branch and Commit Code as well as installing AWS Using Cloud IDE. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intall AWS Project Brief Java App; (b) CodeStar Project First. Lesson 2: (a) Intall imp consideration; (b) Intall AWS Lambda API gateway; (c) Intall Import Codestar Project In Eclipse. Lesson 3: (a) Intall AWS Create Branch Commit Code; (b) Intall AWS Team Member Extensions. Lesson 4: (a) Intall AWS Using Cloud9IDE; (b) Intstall AWS Deploy Java EBSAPP complete. | BizLibrary |
| AWS Certified DevOps Engineer Updated (Part 5 of 6): Setting up AWS | Kick your AWS career into high gear with AWS Certified DevOps Engineer training. This course covers Installing Altassian JIRA, as well as php app with codestar and the Eclipse IDE. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Install 3rd party Altassian JIRA; (b) Install 3rd party JIRA CreateIssue; (c) New app Cloudformation WPBlog. Lesson 2: (a) new php app codestar; (b) new php project cloud formation. Lesson 3: (a) new php switch toeclipse ide; (b) CI CD Difference. | BizLibrary |
| AWS Certified DevOps Engineer Updated (Part 6 of 6): Monitoring and Metrics | Kick your AWS career into high gear with AWS Certified DevOps Engineer training. This course covers: how to install PowerShell Tools, how to Monitor EC2 instances with Cloudwatch, Autoscaling and monitoring as well as the Billing Dashboard. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Monitoring Installing Powershell Tools; (b) Monitoring Installing AWS Tools Powershell; (c) Monitoring Installing AWS Tools Powershell Contin. Lesson 2: (a) Monitoring EC2 instance alarm cloudwatch; (b) Monitoring cloudtrial logs. Lesson 3: (a) Autoscaling Monitoring; (b) Monitoring billing dashboard. Lesson 4: (a) Monitoring billing dashboard2 bill; (b) Monitoring thridparty CHEF Puppet; (c) Aws trusted advisor. | BizLibrary |
| AWS Certified Solutions Architect Associate (Part 1 of 3): Architecture and Reliability | Take your career in Cloud further with AWS Certified Solutions Architect Associate exam to become a software architect. This course covers, Well Architected Frameworks, Resilient Architecture and High Availability, and Networking Performance * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Well Architected Frameword; (b) Hands On Experience; (c) Key Services To Study. Lesson 2: (a) Reslient Arch Reliability; (b) Astandard Review New Final; (c) Fault Isolation; (d) Resilient Configuration; (e) Resiliency Vpn. Lesson 3: (a) Networking Performance HB; (b) NAT Gateway Performance HB; (c) Direct Connect Resiliency; (d) Compute Options; (e) Instance Based Applications; (f) Improving Performance Containers. | BizLibrary |
| AWS Certified Solutions Architect Associate (Part 2 of 3): Storage and Performance | Take your career in Cloud further with AWS Certified Solutions Architect Associate exam to become a software architect. This course covers: Storage Options, DynamoDB, Identity Access Management, as well as Credentials and Cross accounts. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Storage Options; (b) Block Storage Performance; (c) Performance; (d) Data Search S3 Performance; (e) End User Performance. Lesson 2: (a) Dynamodb Table Performance; (b) Dynamodb Primary Keys; (c) Dynamodb Secondary Indexes; (d) Read Heavy Application Performance; (e) Write Heavy Application Performance. Lesson 3: (a) IAM Design Principles; (b) Securing Access To Resources. Lesson 4: (a) Temp Credentials and Roles; (b) AWS Federated Users And IAM Best Practices. | BizLibrary |
| AWS Certified Solutions Architect Associate (Part 3 of 3): Monitor and Optimize | Take your career in Cloud further with AWS Certified Solutions Architect Associate exam to become a software architect. This course covers, Monitoring Infrastructure and Logging, Securing security groups, and Cost Optimization. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Monitoring Insfrastructure Caputing Logs; (b) Securing Routing As Security. Lesson 2: (a) Securing Security Groups And Os; (b) Private Content Encrypt Data Rest; (c) Encrypt Data Transit And Databases. Lesson 3: (a) Design Righsizing S3costs; (b) Temp Env Billing Alarms. | BizLibrary |
| AWS Certified Solutions Architect Professional (Part 1 of 6): Design for Organizational Complexity | AWS Certified Solutions Architect Professional is the top level cert in the Architect path for AWS Learning Paths. This course covers knowledge of Domain 1:Design for Organizational Complexity. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Exam Blueprint; (b) Multi Account Structure; (c) Identity Account; (d) Delegation Practical. Lesson 2: (a) AWS Organizations; (b) AWS Organizations Continued. Lesson 3: (a) OU in AWS Organization; (b) IAM Permission Boundary. Lesson 4: (a) AWS STS; (b) Overview Architecture of STS. Lesson 5: (a) CloudTrail and Config; (b) Centralized Logging Structure. Lesson 6: (a) CloudWatch Logs; (b) CloudWatch Logs Practicals. Lesson 7: (a) AWS License Manager; (b) License Manager Practical. Lesson 8: (a) Service Catalog; (b) Service Catalog Practical. Lesson 9: (a) S3 Public Access Settings; (b) S3 Bucket Policies; (c) Cross Account S3 Bucket. Lesson 10: (a) CloudFormation StackSets; (b) CloudFormation StackSets Practical. Lesson 11: (a) Active Directory Integration; (b) AWS Directory Service; (c) AD Domain Joining EC2. Lesson 12: (a) SAML; (b) AWS SSO. Lesson 13: (a) Implementing AWS SSO; (b) Integrate AWS CLI with SSO. | BizLibrary |
| AWS Certified Solutions Architect Professional (Part 2 of 6): Design for New Solutions | AWS Certified Solutions Architect Professional is the top level cert in the Architect path for AWS Learning Paths. This course covers knowledge of Domain 2:Design for New Solutions. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) DOS Attack Demo; (b) Mitigating DDoS; (c) AWS Shield; (d) CloudHSM. Lesson 2: (a) AWS KMS; (b) KMS Continued; (c) Finish KMS. Lesson 3: (a) Intro to Streaming Data; (b) Streaming with AWS Kinesis; (c) Overview of Kinesis Data Stream; (d) Kinesis Introduction; (e) Kinesis Practical. Lesson 4: (a) AWS Kinesis Firehose; (b) Kinesis Data Analytics; (c) Kinesis Video Stream. Lesson 5: (a) Cross Account Log; (b) Cross Account Log Part 2; (c) Cross Account Log Part 3. Lesson 6: (a) RTO and RPO; (b) RDS Read Replica; (c) RDS Read Replica Part 2. Lesson 7: (a) RDS Multi AZ; (b) RDS Event Notification. Lesson 8: (a) Overview of Amazon Aurora; (b) AWS ElastiCache; (c) Intro to NoSQL Database. Lesson 9: (a) DynamoDB; (b) DynamoDB Auto Scaling; (c) DynamoDB Global Table. Lesson 10: (a) DAX; (b) DynamoDB Streams; (c) DR Techniques. Lesson 11: (a) Multi Site Route53 Demo; (b) Advance Route53 Features. Lesson 12: (a) Route53 Health Check Demo; (b) Route53 Health Checks Practical. Lesson 13: (a) Failover Routing Overview; (b) Route53 Failover Routing Practical; (c) Weighted Routing Policy. Lesson 14: (a) Geolocation Routing; (b) Multi-Value Answer Routing; (c) Latency Based Routing. Lesson 15: (a) VPC Endpoints; (b) VPC Endpoints Continued; (c) Gateway Endpoints ACL. Lesson 16: (a) Interface VPC Endpoints; (b) Interface Endpoints Practical; (c) VPC Endpoint Services. Lesson 17: (a) VPC Endpoint Services Practical; (b) VPC Peering. Lesson 18: (a) NAT Gateway; (b) NAT Gateway Performance; (c) Egress Only IGW; (d) NACL. Lesson 19: (a) EFS; (b) EFS Part 2. Lesson 20: (a) Introduction to Docker; (b) ECR. Lesson 21: (a) Overview of ECS; (b) ECS Task and Services. Lesson 22: (a) VPN; (b) VPN Part 2; (c) VPN Part 3; (d) Site-to-Site Tunnel. Lesson 23: (a) Load Balancer Types; (b) Classic Load Balancer; (c) Application Load Balancer Overview; (d) ALB Path Based Routing. Lesson 24: (a) Listeners and Target Groups; (b) Conditions and Host Header Routing; (c) Network Load Balancers; (d) Network Load Balancers Practical. Lesson 25: (a) AWS WAF; (b) AWS WAF Implementation. Lesson 26: (a) Code Commit; (b) Building Code; (c) AWS Code Build. Lesson 27: (a) Code Deploy; (b) Code Deploy Practical; (c) Code Pipeline. Lesson 28: (a) Message Broker; (b) Message Broker Introduction to SQS. Lesson 29: (a) Message Broker SQS Visibility Timeout; (b) Different Queue Types; (c) SQS Dead Letter Queue. Lesson 30: (a) Intro to Auto Scaling; (b) Auto Scaling -- Understanding; (c) Auto Scaling -- Practical. Lesson 31: (a) Auto Scaling --Scale Up; (b) Auto Scaling -- Scale Down; (c) Auto Scaling Plans. Lesson 32: (a) ASG LifeCycle Hook; (b) LifeCycle Hooks Practical. Lesson 33: (a) OpsWorks; (b) OpsWorks LifeCycle Events. Lesson 34: (a) AWS Config; (b) AWS Config Part 2; (c) Elastic Beanstalk; (d) Elastic Beanstalk Part 2. Lesson 35: (a) EB Deployment Policy; (b) EB Immutable Deployment Policy; (c) Elastic Network Interface; (d) Blue Green Deployment. Lesson 36: (a) Placement Groups; (b) Enhanced Networking. Lesson 37: (a) BI and DWH; (b) RedShift. | BizLibrary |
| AWS Certified Solutions Architect Professional (Part 3 of 6): Migration Planning | AWS Certified Solutions Architect Professional is the top level cert in the Architect path for AWS Learning Paths. This course covers knowledge of Domain 3: Migration Planning. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Migration Strategies; (b) AWS Import and Export. Lesson 2: (a) Snowball; (b) VMWare vCenter Migrations; (c) AWS SMS; (d) Application Discovery Service. Lesson 3: (a) Database Migration Service; (b) DMS Practical Pending. | BizLibrary |
| AWS Certified Solutions Architect Professional (Part 4 of 6): Cost Control | AWS Certified Solutions Architect Professional is the top level cert in the Architect path for AWS Learning Paths. This course covers knowledge of Domain 4: Cost Control. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Trusted Advisor; (b) Tagging Strategy; (c) Detailed Billing Report Practical; (d) Resource Groups. Lesson 2: (a) AWS Budget Alarms; (b) Consolidated Billing. Lesson 3: (a) EC2 Instance Type; (b) EC2 Pricing. Lesson 4: (a) Reserved Instance Dedicated; (b) EC2 Tenancy. | BizLibrary |
| AWS Certified Solutions Architect Professional (Part 5 of 6): Continuous Improvement | AWS Certified Solutions Architect Professional is the top level cert in the Architect path for AWS Learning Paths. This course covers knowledge of Domain 5: Continuous Improvement. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Overview of AWS Systems Manager; (b) Configure SSM Agent; (c) Sessions Manager. Lesson 2: (a) SSM RunCommand; (b) SSM Patch Manager. Lesson 3: (a) Patch Manager; (b) AWS Secrets Manager. Lesson 4: (a) RDS Integration with Secrets Manager; (b) Data LifeCycle Manager; (c) SNS. Lesson 5: (a) S3 Versioning; (b) S3 Multi Part New; (c) Multi Part Upload Practical. Lesson 6: (a) S3 Event Notification; (b) S3 Transfer Acceleration; (c) Range GET in AWS S3. Lesson 7: (a) S3 Storage classes; (b) New S3 Storage Classes. Lesson 8: (a) S3 Storage Classes One Zone IA; (b) Glacier Deep Archive; (c) S3 LifeCycle Policies; (d) S3 Encryption. Lesson 9: (a) S3 Requester Pays; (b) S3 Cross region replication. Lesson 10: (a) AWS Cognito; (b) AWS Athena. Lesson 11: (a) ElasticTranscoder Theory; (b) ElasticTranscoder Practical. Lesson 12: (a) ACM; (b) ACM Part 2; (c) ELB ACM and ELB. Lesson 13: (a) CloudWatch Events; (b) Namespace. Lesson 14: (a) Direct Connect; (b) Direct Connect VIF. Lesson 15: (a) DX Gateway; (b) HA of DX; (c) Transit Gateways; (d) Transit Gateway Practical. Lesson 16: (a) LAG; (b) Storage Gateway. Lesson 17: (a) File Gateway; (b) Implementing File Gateway. Lesson 18: (a) X-Ray; (b) X Ray Practical; (c) AWS SAM; (d) Intro to CDN. Lesson 19: (a) CloudFront Demo; (b) Deploy CloudFront Distribution; (c) Deploy CloudFront Distribution Part 2; (d) CloudFront OAI. Lesson 20: (a) Lambda@Edge; (b) Lambda@Edge Practical Demo. Lesson 21: (a) Introduction to API; (b) API Part 2. Lesson 22: (a) API Gateway Building Function; (b) API Gateway Part 4; (c) API Gateway Logging. Lesson 23: (a) Implementing API Gateway Logging; (b) X Ray and API Gateway Integration; (c) AWS Rekognititon. Lesson 24: (a) EC2 Auto Recovery; (b) AWS Batch. Lesson 25: (a) EBS Volume types; (b) SWF. Lesson 26: (a) EMR; (b) AppStream 2.0; (c) Step Function. | BizLibrary |
| AWS Certified Solutions Architect Professional (Part 6 of 6): Exam Prep | AWS Certified Solutions Architect Professional is the top level cert in the Architect path for AWS Learning Paths. This course covers tips and information on how to prepare for the exam itself. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Exam Prep Delegation; (b) Exam Pointers Auto Scaling. Lesson 2: (a) Exam Prep DynamoDB; (b) Exam Pointers EC2. Lesson 3: (a) Exam Prep CloudWatch; (b) Exam Pointer CloudWatch Logging. | BizLibrary |
| AWS Data Analytics (Part 1 of 3): Get Started with QuickSight | This course provides a solid understanding of Big Data transformations in AWS using QuickSight: This course covers: how to get started with your first Visual in QuiskSight, uploading Data To S3 Buckets and making connections to Athena. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Creating Your First Visual With AWS QuickSight; (b) AWS QuickSight User Interface. Lesson 2: (a) Uploading Data To S3 Bucket; (b) AWS Athena Glue Creating New Database. Lesson 3: (a) Making Connection Athena To QuickSight; (b) AWS UI Sample DataSet. | BizLibrary |
| AWS Data Analytics (Part 2 of 3): Importing Data | This course provides a solid understanding of Big Data transformations in AWS using QuickSight: This course covers: how to create a DataLake, importing a CSV file, Creating a Calculated Field as well as creating your first Story. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) AWS Important Concepts DataLake Athena Glue S3; (b) Upgrading QuickSight To Enterprise 53. Lesson 2: (a) Importing CSV File; (b) Creating a Basic Filter. Lesson 3: (a) Creating a Calculated Field; (b) Understanding Function Reference. Lesson 4: (a) Creating Your First Story; (b) Publish Your Dashboard For Sharing; (c) Exporting Visuals. | BizLibrary |
| AWS Data Analytics (Part 3 of 3): Data Sources | This course provides a solid understanding of Big Data transformations in AWS using QuickSight: This course covers: using Twitter as a Data Source, discusses Microsoft Power BI vs QuickSight as well as a good understanding of Athena and Glue. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Connecting to Twitter as a Data Source; (b) Using Autograph in QuickSight; (c) How to Create AWS QuickSight Account. Lesson 2: (a) Microsoft Power BI vs. AWS QuickSight; (b) What is AWS QuickSight Workflow. Lesson 3: (a) Understanding AWS S3, Athena, and Glue; (b) How to Create RDS (MySQL) Connection For QuickSig. | BizLibrary |
| AWS Data Migration (Part 1 of 3): Migration Strategies | When moving data to the cloud, it's important to understand the use cases, types of data and network resources available. This course covers: an introduction to Cloud Computing, Migration Strategies, the Migration hub, CloudEndure and the Migration Acceleration Program. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What Is Cloud Computing?; (b) Cloud Migration Benefits. Lesson 2: (a) Cloud Migration Strategies; (b) Migration Process. Lesson 3: (a) Migration Hub; (b) Discovering Network Infrastructure. Lesson 4: (a) CloudEndure; (b) EC2 Instance Recommendations. Lesson 5: (a) Migration Acceleration Program; (b) Migration Acceleration Program Features. | BizLibrary |
| AWS Data Migration (Part 2 of 3): Migration Services | When moving data to the cloud, it's important to understand the use cases, types of data and network resources available. This course covers: Database and Server Migration Services. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Data Migration; (b) VMWare Cloud. Lesson 2: (a) Server Migration Service; (b) Database Migration Service; (c) Schema Conversion Tool. Lesson 3: (a) Database Migration Service; (b) Database Migration Best Practices. | BizLibrary |
| AWS Data Migration (Part 3 of 3): Cloud Map | When moving data to the cloud, it's important to understand the use cases, types of data and network resources available. This course covers: Cloud Map, Working with Services and AWS Firecracker * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What Is Cloud Map?; (b) Cloud Map Pricing; (c) Namespaces. Lesson 2: (a) Creating a Service; (b) Working with Services. Lesson 3: (a) What Is AWS Firecracker?; (b) Bare Metal Instances; (c) AWS Firecracker in RUST Language; (d) AWS Firecracker Design; (e) New EC2 Dashboard. | BizLibrary |
| AWS Environment and Jenkins (Part 1 of 3): Groups and Proxy | Infrastructure as code is the process of managing and provisioning computer data centers through machine-readable definition files. This course covers how to integrate Jenkins to do this provisioning with AWS. This course covers: Creating Security Groups, Connecting to your AWS Instance as well as Configuring NGINX proxies. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Creating Security Groups; (b) Creating Key Pair; (c) Creating AWS Instance. Lesson 2: (a) Connecting to AWS Instance Putty; (b) Installing Jenkins Java NGINX. Lesson 3: (a) Configuring NGINX Proxy; (b) Connecting to Jenkins Dashboard; (c) Configuring SES. | BizLibrary |
| AWS Environment and Jenkins (Part 2 of 3): Security and DevOps | Infrastructure as code is the process of managing and provisioning computer data centers through machine-readable definition files. This course covers how to integrate Jenkins to do this provisioning with AWS. This course covers: Configuring SMTP with AWS, Installing GIT as well as DevOps Tools. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Configure SMTP AWS Jenkins52; (b) Build Server Intro; (c) CreatelAM Role For BuildServer. Lesson 2: (a) Create Security Group BuildServer and Key; (b) Spin Up Build Server Instance. Lesson 3: (a) Install Java Git AWSBSCLIon BuildServer; (b) Connect Jenkins to Build Server. Lesson 4: (a) DevOps Tools; (b) Continuous Integration CI; (c) Connecting Jenkins with GitHub. | BizLibrary |
| AWS Environment and Jenkins (Part 3 of 3): Testing and Deployment | Infrastructure as code is the process of managing and provisioning computer data centers through machine-readable definition files. This course covers how to integrate Jenkins to do this provisioning with AWS. This course covers: testing Webhook, Running a job from Github to AWS, Deploying an Application as well as cleaning up the AWS Environment. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Testing Webhook First Jenkins Job; (b) Create Environ andappmyabap1python. Lesson 2: (a) Grand Finale RunJob fromGithub to AWS; (b) Send Email NotificationJenk Job. Lesson 3: (a) Deploying full PHP Application; (b) BeanstalkPHPEnvApplabpractice. Lesson 4: (a) Cleaning up AWS Environment; (b) Conclusion. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 1 of 9): Fundamentals | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course Covers and introduction to cloud computing, AWS and VPC. **************************************************************************** Lesson 1: (a) Intro to Cloud Computing; (b) Cloud Computing Model; (c) Architecture of Cloud Enviornement.; Lesson 2: (a) On-Demand and Self Service; (b) Elasticity; (c) Demo: Elasticity.; Lesson 3: (a) Intro to AWS; (b) AWS Global Infrastructure; (c) Setting Up Lab AWS; (d) Setting up SSH Client.; Lesson 4: (a) Key-Based Authentication; (b) Creating New Key; (c) Creating First EC2; (d) Connecting to EC2 using SSH.; Lesson 5: (a) First Website; (b) Understanding Firewalls; (c) AWS Budgets.; Lesson 6: (a) AWS VPC; (b) Create VPC; (c) Basic of Subnets; (d) Creating Subnets; (e) No Internet.; Lesson 7: (a) Internet Gateway CP; (b) Attach IGW to VPC; (c) Overview of Route Table; (d) Configuring Route Table; (e) Overview Public Private Subnets.; Lesson 8: (a) NAT Gateway; (b) Configure NAT Gateway; (c) Delete All Resources; (d) Create Experience; (e) VPC Peering; (f) Demo: VPC Peering.; Lesson 9: (a) NACL; (b) AMI; (c) Launch Template; (d) EC2 Pricing. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 2 of 9): Storage and Load Balance | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Elastic beanstalk, AWS S3, Storage gateways, backups, high availability and load balancing. **************************************************************************** Lesson 1: (a) EBS; (b) Snapshots; (c) Delete on Termination Attribute; (d) Volume Types; (e) Encryption; (f) Instance Store.; Lesson 2: (a) AWS S3; (b) Storage Classes; (c) Intelligent Tiering; (d) One Zone; (e) Glacier.; Lesson 3: (a) Versioning; (b) Lifecycle Policies; (c) Cross Region Replication; (d) Static Website Hosting S3; (e) Presigned URLs.; Lesson 4: (a) Multi-Part Upload; (b) Demo: Multi-Part Upload; (c) S3 Object Lock; (d) S3 Requester Pays.; Lesson 5: (a) Storage Gateway; (b) File Gateway.; Lesson 6: (a) Amazon FSx; (b) EFS; (c) Demo: EFS.; Lesson 7: (a) Snowball Family; (b) Backup; (c) Demo: Backup.; Lesson 8: (a) High Availability; (b) RTO and RPO; (c) Load Balancing in AWS.; Lesson 9: (a) Classic Load Balancer; (b) Application Load Balancer; (c) WAF Overview; (d) AWS WAF. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 3 of 9): Scaling, VPC and IAM | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers EC2 Scaling, Global Accelerator, VPC Endpoints and Identity and Access Management. **************************************************************************** Lesson 1: (a) EC2 Auto Scaling; (b) Implementing Auto Scaling.; Lesson 2: (a) Dynamic Scaling; (b) Scheduled Scaling.; Lesson 3: (a) AWS Global Accelerator; (b) Implementing Global Accelerator.; Lesson 4: (a) Elastic Beanstalk; (b) Elastic Beanstalk Continued.; Lesson 5: (a) VPC Endpoints; (b) Gateway VPC Endpoints; (c) Interface Endpoints; (d) VPC Endpoint Services.; Lesson 6: (a) Direct Connect NE; (b) Transit Gateways; (c) Placement Groups.; Lesson 7: (a) IAM; (b) Policy; (c) StartStopEC2; (d) Evalutaion Logic.; Lesson 8: (a) Condition Element; (b) AWS CLI; (c) AWS CLI Installation.; Lesson 9: (a) IAM Role; (b) IAM Permission Boundary; (c) AWS Organizations; (d) S3 Bucket Policy. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 4 of 9): Cryptography and Database | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course Covers Cryptography and Cloud HSM, Firewall and Bastion Host. **************************************************************************** Lesson 1: (a) Cryptography; (b) Protocols; (c) Plain Text vs Encrypted Text Protocols; (d) Disk Level Encryption.; Lesson 2: (a) CloudHSM; (b) AWS KMS CP; (c) S3 Encryption; (d) AWS Guard Duty; (e) Referencing Security Group.; Lesson 3: (a) VEP; (b) AWS Inspector; (c) AWS Macie; (d) Demo: AWS Macie.; Lesson 4: (a) Amazon Detective; (b) Network Firewall Overview; (c) AWS Config; (d) Demo: AWS Config.; Lesson 5: (a) Firewall Manager; (b) AWS Shield; (c) VPN; (d) Site to Site Tunnel NE; (e) AWS Control Tower.; Lesson 6: (a) Bastion Host; (b) Amazon Cognito. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 5 of 9): Serverless, Machine Learning and RDS | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Server less computing, Machine learning, DynamoDB and Neptune. **************************************************************************** Lesson 1: (a) Intro to Serverless Computing; (b) AWS Lambda.; Lesson 2: (a) Introduction to API; (b) API; (c) Building Function; (d) Building API with API Gateway; (e) Endpoint Types.; Lesson 3: (a) DataSync; (b) Demo: DataSync.; Lesson 4: (a) Amazon Athena; (b) Amazon AppFlow; (c) AWS Cost Explorer; (d) AWS Transfer Family.; Lesson 5: (a) Amazon Comprehend; (b) Amazon Translate; (c) Amazon Textract; (d) Amazon Lex; (e) Amazon Transcribe; (f) Amazon Kendra; (g) AWS Rekognitions.; Lesson 6: (a) Intro to Databases; (b) RDS; (c) Demo: RDS; (d) RDS Connect via EC2; (e) Delete RDS; (f) RDS Read Replica; (g) Demo: Read Replica.; Lesson 7: (a) RDS Multi-AZ; (b) RDS Proxy; (c) RDS Custom; (d) RDS DB Instance Storage.; Lesson 8: (a) Overview of Amazon Aurora; (b) Overview of Aurora Serverless; (c) Aurora Global Database; (d) RDS Storage AutoScaling; (e) RDS Event Notification; (f) AWS ElastiCache; (g) Basics of NoSQL.; Lesson 9: (a) DynamoDB Basics; (b) Core Components; (c) Consistency Model; (d) RCU and WCU; (e) Capacity Mode; (f) DynamoDB Streams; (g) Global Tables.; Lesson 10: (a) Amazon Neptune; (b) AWS Secrets Manager; (c) Overview of Database Migration Service. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 6 of 9): Scalable Applications | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers: SQS, SNS and Systems and Patch Manager, **************************************************************************** Lesson 1: (a) Amazon SQS Intro; (b) Demo: SQS Queue; (c) SQS Visibility Timeout; (d) SQS Dead Letter Queue; (e) SQS Queue Types.; Lesson 2: (a) FIFO Queue; (b) Scaling Based on SQS; (c) Message Queus in DB Transcation; (d) Amazon MQ.; Lesson 3: (a) SNS; (b) Fanout Pattern; (c) SNS to SQS; (d) Message Filtering; (e) S3 Event Notification.; Lesson 4: (a) AWS Systems Manager; (b) SSM Run Command; (c) Sessions Manager; (d) Parameter Store.; Lesson 5: (a) SSM - Patch Manager; (b) AWS Tags; (c) Resource Groups; (d) Amazon EventBridge. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 7 of 9): Domain Name System | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers DNS, Route53, routing and Certificate Manager. **************************************************************************** Lesson 1: (a) Introduction to DNS; (b) Wireshark; (c) DNS Records; (d) A and AAAA records.; Lesson 2: (a) Intro Route53; (b) Create Route53 Hosted Zone; (c) CNAME Record; (d) MX Record; (e) TXT Records.; Lesson 3: (a) Advance Route53 Features; (b) Route53 Health Checks; (c) Demo: Route53 Health Checks; (d) Route53 Routing Policy.; Lesson 4: (a) Multi-Value Answer Routing; (b) Geoproximity Routing Policy; (c) HTTPS.; Lesson 5: (a) AWS Certificate Manager; (b) Demo: AWS Certificate Manager; (c) Amazon Workmail. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 8 of 9): Analytics, CDN and Monitoring | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers: Kinesis, Content Delivery, cloudwatch and Trusted Advisor. **************************************************************************** Lesson 1: (a) Amazon Kinesis; (b) Amazon Kinesis Services; (c) Business Intelligence; (d) Lake Formation.; Lesson 2: (a) Intro to CDN; (b) Demo: CloudFront; (c) Edge Locations; (d) CloudFront; (e) CloudFront OAI.; Lesson 3: (a) S3 Transfer Acceleration; (b) Lambda@Edge; (c) Demo: Lambda@Edge; (d) Field Level Encryption CloudFront.; Lesson 4: (a) Overview of CloudWatch; (b) CloudTrail; (c) Demo: CloudTrail; (d) CloudTrail Event Types.; Lesson 5: (a) Trusted Advisor; (b) Well Architected Framework; (c) Personal health Dashboard; (d) Data Transfer Charge; (e) Amazon OpenSearch. | BizLibrary |
| SAA-C03: AWS Software Architect Associate (Part 9 of 9): Customer Service and Exam Prep | AWS Certified Solutions Architect Associate is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Customer Service and Exam Preparation tips. **************************************************************************** Lesson 1: (a) Introduction to Docker; (b) Container Orchestration; (c) Container Orchestration CP.; Lesson 2: (a) ECS; (b) Components of ECS; (c) Demo: ECS.; Lesson 3: (a) Introduction to Kubernetes; (b) EKS; (c) Fargate.; Lesson 4: (a) Important Pointers Part 1; (b) Important Pointers Part 2; (c) Important Pointers Part 3. | BizLibrary |
Business essentials
| Course Name | Description | Partner |
|---|---|---|
| 12 Safety Tips for Business Travelers | Welcome to “12 Safety Tips for Business Travelers,” a video lesson that provides practical steps you can take to strengthen your security while traveling. This lesson covers strategies you can implement before you leave home, as well as things you can do while on your trip. From what you pack to how you operate once you’ve reached your destination, there’s a lot to consider when traveling for business. By following the tips from this lesson, you’ll be able to maintain your privacy and security and make it home safely! | BizLibrary |
| 5 Signs Your Boss Is a Micromanager | Welcome to the “5 Signs Your Boss Is a Micromanager" video lesson intended to help viewers determine if their boss is a micromanager so they can take steps to improve the situation. Make sure you check out the lesson “Surviving a Micromanager” for information on what to do if your boss is a micromanager! This lesson dives into the typical traits of a micromanager, such as being controlling, withholding feedback, and avoiding giving any praise. This lesson also covers why a micromanager is behaving this way so viewers can be more understanding and recognize that micromanaging behavior is rarely about their performance. | BizLibrary |
| Achieving a Strategic Perspective | Welcome to the “Achieving a Strategic Perspective” video lesson meant to help you understand how to think more strategically at work. From this lesson, learners will see the difference between tactics and strategies, as well as how those concepts relate to each other. Plus, viewers will come to understand how they can become more of a strategic thinker and leverage that higher-level perspective at work. By following the tips from this lesson, learners will be able to identify ways they can adopt a leader mindset, improve processes, and contribute to their team’s goals. | BizLibrary |
| Basics of Data Analytics | Welcome to the "Basics of Data Analytics" video lesson intended to give viewers an introduction to data analytics. This lesson covers different types of data analytics, the basic process of data analysis, and how to build skills in this growing field today. Ultimately, viewers should gain a basic understanding of data analytics so that they can leverage insights from data analytics and make data-driven decisions to benefit their organizations. | BizLibrary |
| Be More Decisive | Be More Decisive is a video that helps people who feel they are not good at making decisions, or lack confidence in their judgement. They may tend to over-analyze everything leading to procrastination. Psychology expert Peter Quarry believes it’s a matter of learning to act, rather than hanging back. Be More Decisive is a video that recognizes we all struggle with decisions on occasion. The way to improve is to practice becoming more decisive through making smaller decisions first, focusing on action rather than delay, and being willing to learn from mistakes. | BizLibrary |
| Business Analysis | Welcome to the “Business Analysis” video lesson meant to outline the seven steps to follow to successfully implement organizational solutions. This lesson begins by defining business analysis before going into depth on each of the seven steps. The seven steps include getting relevant background information, pinpointing the business objectives, defining the scope, generating a plan, defining the requirements, supporting the implementation, and evaluating the results. | BizLibrary |
| Business Math Toolkit: Back to the Basics | Welcome to the “Business Math Toolkit: Back to the Basics” video lesson meant to refresh learners on the most fundamental aspects of business math. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. In this lesson, viewers will learn what business math entails and when it might be useful. In addition, learners will review the basic parts of math equations, consider positive and negative numbers on a number line, and learn about absolute value. | BizLibrary |
| Business Math Toolkit: Conversions | Welcome to the “Business Math Toolkit: Conversions” video lesson meant to show learners how to convert among fractions, decimals, and percentages. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. During this lesson, viewers will learn how to perform conversions in order to complete math equations, compare values, or do other basic business math. | BizLibrary |
| Business Math Toolkit: Decimals | Welcome to the “Business Math Toolkit: Decimals” video lesson meant to guide learners in performing math functions with decimals. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. Throughout this lesson, viewers will learn how to evaluate and compare decimals and complete basic math equations with them. In addition, learners will come to understand how to accurately round decimals to the desired place value. | BizLibrary |
| Business Math Toolkit: Estimation | Welcome to the “Business Math Toolkit: Estimation” video lesson intended to help learners come up with approximate calculations that are close enough to the right answer. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. During this lesson, viewers will come to understand when they should and shouldn’t leverage estimation and recognize the benefits of estimating when appropriate. In addition, learners will discover some useful techniques for estimating quickly and easily. | BizLibrary |
| Business Math Toolkit: Fractions | Welcome to the “Business Math Toolkit: Fractions” video lesson intended to cover all the basics of fractions. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. During this lesson, viewers will learn what fractions are and review the parts of a fraction. Learners will also discover how to recognize proper fractions versus improper fractions and convert between improper fractions and mixed numbers. Finally, viewers will examine how to perform math equations with and simplify fractions. | BizLibrary |
| Business Math Toolkit: Interpreting Statistical Data | Welcome to the “Business Math Toolkit: Interpreting Statistical Data” video lesson intended to help viewers compare and understand data in statistics. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. During this lesson, viewers will learn how to calculate variance and standard deviation. Learners will also become familiar with the bell curve and what it says about data. | BizLibrary |
| Business Math Toolkit: Lines, Angles, and Shapes | Welcome to the “Business Math Toolkit: Lines, Angles, and Shapes” video lesson intended to provide a refresher on the most basic aspects of geometry. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. Throughout this lesson, viewers will learn the difference between parallel lines and perpendicular lines and review the various types of angles created when lines intersect. Learners will also take a look at different two-dimensional and three-dimensional shapes and recognize what makes them unique. | BizLibrary |
| Business Math Toolkit: Percentages | Welcome to the “Business Math Toolkit: Percentages” video lesson intended to highlight when and how to apply percentages in the workplace. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. In this lesson, viewers will learn what percentages are and how to calculate percentages of given numbers. Learners will also consider how to use percentages to compare data, calculate percentiles, and evaluate margin. | BizLibrary |
| Business Math Toolkit: Perimeter and Area | Welcome to the “Business Math Toolkit: Perimeter and Area” video lesson meant to teach learners how to calculate the distance around and space inside two-dimensional shapes. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. During this lesson, viewers will learn how to calculate the perimeter of squares, rectangles, triangles, and circles. Learners will also become familiar with the formulas for calculating the area of these two-dimensional shapes. | BizLibrary |
| Business Math Toolkit: Ratios | Welcome to the “Business Math Toolkit: Ratios” video lesson intended to instruct learners on when and how to use ratios in business. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. Throughout this lesson, viewers will learn about part-to-part ratios and part-to-whole ratios and learn how to gauge whether fractions are equivalent. Learners will also become familiar with proportions, cross multiplication, and unit rate. | BizLibrary |
| Business Math Toolkit: Statistical Averages | Welcome to the “Business Math Toolkit: Statistical Averages” video lesson meant to shed light on the various averages used in statistics. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. In this lesson, viewers will learn how to identify the mean, median, and mode of data, as well as calculate the range. In addition, this lesson describes how and when to calculate the weighted average of data. | BizLibrary |
| Business Math Toolkit: Surface Area | Welcome to the “Business Math Toolkit: Surface Area” video lesson intended to instruct learners on how to calculate the combined area of each of the sides of a three-dimensional shape. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. In this lesson, viewers will review the formulas for calculating the area of triangles, rectangles, and circles. Viewers can use this information to calculate the area of each face of the three-dimensional shape and add everything up at the end to get the surface area. This lesson then shows how to simplify the process by providing surface area formulas for cubes, prisms, cylinders, pyramids, and spheres. | BizLibrary |
| Business Math Toolkit: The Metric System | Welcome to the “Business Math Toolkit: The Metric System” video lesson meant to help learners understand the measurement system used in medical, scientific, and technical fields—not to mention most countries outside the U.S.! This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. Throughout this lesson, viewers will learn about basic units in the metric system and what the various prefixes indicate about a measurement. Learners will also become familiar with a couple of methods for converting from one unit of measurement to another in the metric system. Finally, viewers will learn the formulas for converting between degrees Celsius and degrees Fahrenheit. | BizLibrary |
| Business Math Toolkit: Time Value of Money | Welcome to the “Business Math Toolkit: Time Value of Money” video lesson intended to highlight the fact that money is worth more when it’s received sooner. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. In this lesson, viewers will learn how to calculate future value and present value—even for a series of payments. Learners will also become familiar with the formulas for calculating the length of an investment and the interest rate of an investment. | BizLibrary |
| Business Math Toolkit: Visual Estimation | Welcome to the “Business Math Toolkit: Visual Estimation” video lesson meant to show learners how they can use their eyes and the power of observation to make estimations. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. In this lesson, viewers will learn four easy methods of visual estimation: using benchmarks, chunking, subdividing, and leveraging sample sizes. | BizLibrary |
| Business Math Toolkit: Volume | Welcome to the “Business Math Toolkit: Volume” video lesson meant to guide learners in calculating the amount of space inside three-dimensional shapes. This lesson is part of the “Business Math Toolkit,” which guides learners in basic math skills they may need to leverage for their job. Throughout this lesson, viewers will learn the volume formulas for cubes, prisms, pyramids, cylinders, and spheres. | BizLibrary |
| Complex Problem Solving | Welcome to the “Complex Problem Solving” course. This course, comprising five lessons, covers what complex problem solving is and how to start developing problem-solving skills. The course also covers characteristics of complex problems and what complicated challenges organizations today are facing, so you can be more knowledgeable, aware, and cautious when working with those components. This course also dives into systems thinking and how systems mapping can help visualize complex workflows, processes, and environments. After this experience, learners will be on their way to becoming more skilled complex problem solvers. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Complex Problem Solving: Characteristics of Complex Problems | Welcome to the “Characteristics of Complex Problems” lesson, the second in the “Complex Problem Solving” course, which is designed to help build problem-solving skills so learners can better handle complex decisions. This lesson dives into what makes situations especially complicated, requiring a higher level of strategy, care, and thoughtful approach. After viewing, learners will know how to identify when problems are becoming increasingly complex—helping prepare them to handle them more effectively. | BizLibrary |
| Complex Problem Solving: Complex Problems Organizations Face | Welcome to the “Complex Problems Organizations Face” lesson, the last in the “Complex Problem Solving” course, which is designed to help build problem solving skills so learners can better handle complex decisions. In this final lesson, viewers will learn which factors add complexity and possible challenges to situations, alerting them that they may need to approach that situation with more strategy and care. After viewing, learners will be aware of organizational-level issues that today’s modern workforce present, offering a final, high-level view into how they can improve their complex problem-solving skills. | BizLibrary |
| Complex Problem Solving: Problem Solving with Diagrams | Welcome to the “Problem Solving with Diagrams” lesson, the fourth in the “Complex Problem Solving” course, which is designed to help build problem-solving skills so learners can better handle complex decisions. This lesson dives into how diagramming systems can enhance your understanding and decision-making. In this lesson, learners will understand the basics of using casual loop diagrams and fishbone diagrams. This practice is helpful to see the interrelationships of different components within the same system so you can make strategic decisions when it comes to solving complex problems. After viewing, learners will have an introduction to system mapping and problem-solving diagramming. | BizLibrary |
| Complex Problem Solving: Using Systems Thinking in Complex Problem Solving | Welcome to the “Using Systems Thinking in Complex Problems” lesson, the third in the “Complex Problem Solving” course, which is designed to help build problem-solving skills so learners can better handle complex decisions This lesson uncovers the impact of systems thinking on solving complex problems. After viewing, learners will know how to apply the basics of systems thinking to more effectively and holistically address problems. | BizLibrary |
| Complex Problem Solving: What Is Complex Problem Solving? | Welcome to the “What Is Complex Problem Solving?” lesson, the first in the “Complex Problem Solving” course, which is designed to help build problem-solving skills so learners can better handle complex decisions. In this introductory lesson, viewers will learn what complex problem solving is and how it’s different than problem solving. They’ll also learn five practices that help build complex problem-solving skills. | BizLibrary |
| Contract Management | This "Contract Management" course will guide you through the contract lifecycle management process and the basics of what a contract requires and communicates. This course introduces how language is used in contracts to indicate obligation and how you can be prepared for each step in the contract lifecycle in two lessons. By the end of this course, you'll be more informed about what obligations you and other parties have under your contracts, and how to manage your contracts over their lifecycle to best benefit your organization. | BizLibrary |
| Contract Management: Contract Lifecycle Management | This lesson, "Contract Lifecycle Management," explores the five steps of the contract lifecycle, and what those steps may entail for the contracts you manage. This is the last of two lessons in the "Contract Management" course, which will guide you through the contract lifecycle management process and the basics of what a contract requires and communicates. You’ll learn about preparation, negotiation, drafting, contract execution, and contract closeout with practical suggestions on how to make the process streamlined and beneficial for all parties. | BizLibrary |
| Contract Management: Requirements and Language | This lesson, "Requirements and Language," explains what you can expect contracts to include in them, and what requirements you need to comply with when drafting and accepting contracts. This is the first of two lessons in the "Contract Management" course, which will guide you through the contract lifecycle management process and the basics of what a contract requires and communicates. You'll learn about how language is used to indicate obligations, considerations for ensuring all parties can give meaningful consent, and how a list of defined terms can clarify contracts. | BizLibrary |
| Cybersecurity Tips for Business Travelers | Welcome to “Cybersecurity Tips for Business Travelers,” a video lesson meant to help you protect your electronic data while traveling. First, you’ll learn how you can set up security measures before you leave for your trip. Then, you’ll learn about various precautions and safety strategies you can implement while you travel. All these tips will help you guard your sensitive information against hackers and thieves and strengthen your overall privacy. | BizLibrary |
| Dealing with Toxic Coworkers | Welcome to the “Dealing with Toxic Coworkers” video lesson intended to teach you how to recognize toxic behaviors and respond appropriately at work. Inevitably, you’re going to run into negativity at work in some form or another. It could be an employee on your team who likes to gossip. It could be a coworker in another department who always sees the downside of any situation. You need to be able to manage your response to this negativity in order to ensure you stay high performing and positive at work. By following the tips from this lesson, you’ll be able to remain positive and understand how to work effectively with all your coworkers. | BizLibrary |
| Decision-Making Toolkit | Welcome to the Decision-Making Toolkit, a comprehensive video series designed to help you make confident, effective choices—individually, in groups, or as a leader. You’ll explore key decision-making frameworks, styles, and processes; learn how to set intentions, define responsibilities, and avoid common pitfalls like biases and framing effects. The series also covers ethical and financial decisions, organizational impacts, and group dynamics. Whether you're choosing alone or collaboratively, these lessons will equip you to make smart, values-driven decisions that align with your goals and context. | BizLibrary |
| Decision-Making Toolkit: 3 Keys to Effective Decisions | Welcome to “Decision-Making Toolkit: 3 Keys to Effective Decisions,” a video lesson created to help you focus on the right things when faced with making a choice. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. In this lesson, you’ll learn the value of determining who’s responsible for making the decision and pinpointing your role in the decision-making process. You’ll also discover tips for setting a clear intention to understand exactly what you want to accomplish with this decision. Plus, you’ll consider the importance of aligning your choices with personal and organizational values and boundaries. | BizLibrary |
| Decision-Making Toolkit: 4 Decision-Making Styles | Welcome to “Decision-Making Toolkit: 4 Decision-Making Styles,” a video lesson meant to understand your own decision-making preferences, as well as those of others you work with. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. Throughout this lesson, you’ll learn about the four main styles of decision-making: directive, analytical, conceptual, and behavioral. In particular, you’ll discover the characteristics of each style and consider when you should and shouldn’t use them. Ultimately, you should understand that there’s no one best way for you to make decisions. You should be flexible and adapt your approach as necessary to make the best choices possible. | BizLibrary |
| Decision-Making Toolkit: A 7-Step Process | Welcome to “Decision-Making Toolkit: A 7-Step Process,” a video lesson developed to give you a framework for making effective choices that help you and your company get where you want to be. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. In this lesson, you’ll go through seven key steps for making sound decisions, from identifying your goal to assessing the consequences to taking action. | BizLibrary |
| Decision-Making Toolkit: Avoiding Faulty Decisions | Welcome to the “Decision-Making Toolkit: Avoiding Faulty Decisions” video lesson created to help you overcome common decision-making pitfalls. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. In this lesson, you’ll learn about biases and fallacies that tend to skew a decisionmaker’s thinking and explore ways to prevent them from negatively influencing your decision-making. Ultimately, after viewing this lesson, you should have the self-awareness needed to neutralize biases and make fair and objective decisions. (Keywords: overconfidence, confirmation, anchoring, framing, gambler’s fallacy, escalation of commitment, sunken cost) | BizLibrary |
| Decision-Making Toolkit: Financial Decisions | Welcome to “Decision-Making Toolkit: Financial Decisions,” a video lesson devoted to helping you make smart choices that will positively impact your organization’s bottom line. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. Throughout this lesson, you’ll discover crucial steps for making a sound financial decision, from clarifying the goal to weighing the costs and benefits to doing a trial run. Plus, you’ll learn about five major types of risk and how you can mitigate them to give your ultimate decision the greatest chance of success. | BizLibrary |
| Decision-Making Toolkit: Making Decisions as a Group | Welcome to “Decision-Making Toolkit: Making Decisions as a Group,” a video lesson meant to help groups navigate the decision-making process together. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. To start, this lesson defines group decision-making and highlights its pros and cons compared to individual decision-making. Then, this lesson provides tips for optimizing group decisions, from sticking to the process to focusing on diversity to managing conflict. | BizLibrary |
| Decision-Making Toolkit: Making Decisions as a Leader | Welcome to the “Decision-Making Toolkit: Making Decisions as a Leader” video lesson created to help you make timely, accurate, and meaningful decisions in your leadership role. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. In this lesson, you’ll learn how to identify the root problem, brainstorm and analyze ideas, consider possible negative consequences, and ultimately select an appropriate course of action. In the end, you should understand the process for making leadership decisions, from setting a deadline to getting employee buy-in to being willing to pivot as necessary. | BizLibrary |
| Decision-Making Toolkit: Making Ethical Choices | Welcome to the “Decision-Making Toolkit: Making Ethical Choices” video lesson meant to help you make decisions that are morally sound. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. During this lesson, you’ll learn what ethics are and how your personal ethics are shaped. Then, you’ll consider how ethics relate to decision-making and review four questions to ask yourself to ensure your choices are honest, equitable, and good for people. In the end, you should understand why it’s important to have a strong set of values and morals to ensure you consistently make the right choice from an ethical standpoint. | BizLibrary |
| Decision-Making Toolkit: Organizational Decisions | Welcome to the “Decision-Making Toolkit: Organizational Decisions” video lesson, which addresses those choices that will affect the entire organization. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. To start, this lesson describes four types of decisions organizations often face: big impact, cross-functional, delegated, and ad hoc. Then, you’ll explore key considerations for making large-scale decisions, such as focusing on the future, sticking to the core values, and being consistent. | BizLibrary |
| Decision-Making Toolkit: The Effects of Framing | Welcome to “Decision-Making Toolkit: The Effects of Framing,” a video lesson that highlights how the way information is presented can affect the choices you make. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. Throughout this lesson, you’ll learn about framing theory and dive into how frames can cause rational people to make irrational decisions. Plus, you’ll discover key tips for recognizing when someone is using framing to influence your thinking so you can make sound decisions regardless of how a situation is presented. | BizLibrary |
| Decision-Making Toolkit: Types of Decisions | Welcome to the “Decision-Making Toolkit: Types of Decisions” video lesson intended to introduce you to four kinds of decisions that occur in a group setting: command, consultative, consensus, and delegated. This lesson is part of the Decision-Making Toolkit intended to help you make strong choices you can be confident in. During this lesson, you’ll learn the pros and cons of all four decision types and consider when to use each one. | BizLibrary |
| Developing Strong Business Acumen | Welcome to the "Developing Strong Business Acumen" lesson intended to teach learners what business acumen is and how to develop skills to strengthen it. This lesson covers key skills such as forethought, agility, creativity, financial literacy, market orientation, and strategic focus. Throughout this lesson, you’ll see how these skills truly impact one’s business acumen learn practical steps you can take to grow these skills. Ultimately, viewers will take away actionable advice on how to improve their overall business acumen for the benefit of themselves and their employer. | BizLibrary |
| Digital Transformation | Welcome to the “Digital Transformation” video course, designed to help companies be able to embrace new technologies. This course comprises three video lessons, covering digital dexterity, digital transformation, and creating a digital transformation plan. Viewers will learn what digital dexterity is, how to improve your workplace’s level of digital dexterity, and why it’s vital for digital transformation within an organization. The course also goes into what digital transformation is and how to create a plan for your organization to implement a widespread digital transformation effort. | BizLibrary |
| Digital Transformation: Creating Your Digital Transformation Plan | Welcome to the "Creating a Digital Transformation Plan" video lesson intended to help viewers create a strategy for implementing a new technology in their organization. This lesson is the final of three lessons in the “Digital Transformation” course, designed to help companies be able to embrace new technologies. This lesson covers seven steps to follow to maximize the chances of a digital transformation effort seeing a desired outcome. It also gives in-depth tips on how to pick an outside vendor as well as why you need to start a proof-of-concept project before embarking on a widespread digital transformation technology. Ultimately, learners should feel more confident that they can craft a plan for digital transformation that will see success. | BizLibrary |
| Digital Transformation: What Is Digital Transformation? | Welcome to the "What Is Digital Transformation?" video lesson intended to define digital transformation and give examples of how new technologies have impacted businesses today. This lesson is the second of three lessons in the “Digital Transformation” course, designed to help companies be able to embrace new technologies. This lesson dives into how digital transformation efforts have impacted industries, such as data analytics, self-service portals, and targeted advertising. It also touches on the challenges of digital transformation. Ultimately, viewers should understand what digital transformation is so they can determine how they can keep their business on the edge of new innovative technology. | BizLibrary |
| Digital Transformation: Why Digital Transformation Is Worth It | Welcome to the "Why Digital Transformation Is Worth It" video lesson intended to help viewers figure out how they can measure their return on investment for a digital transformation project in different areas of a business. This lesson is the final of three lessons in the “Digital Transformation” course, designed to help companies embrace new technologies. This lesson covers ways that a project can be measured using trackable data to optimize its chances for success. | BizLibrary |
| Export Compliance: What You Need to Know | Welcome to the “Export Compliance: What You Need to Know” lesson designed to give viewers handling exports a better understanding of basic U.S. export regulations. This lesson will go over two primary export regulations, the ITAR and the EAR, as well as a few others. Additionally, this video will explain how these regulations apply, who enforces them, and the penalties for violating them. By the end, expect to have a basic understanding of how to be compliant with U.S. export regulations for your job. (Keywords: Export, EAR, ITAR) | BizLibrary |
| Generation Z in the Workplace | Welcome to the “Generation Z in the Workplace” video lesson meant to explain how employers can effectively recruit, motivate, and manage Gen Z employees. Throughout this lesson, learners will understand more about the way that Gen Zers work, including what makes them want to stay at a job longer and what they want to get out of a job personally and professionally. Finally, viewers will learn what it takes to work well with Gen Z as this new generation steadily joins the workforce. | BizLibrary |
| Give Back | Philanthropists understand the power of giving back; an increasing number of organizations are choosing to fundraise, provide low cost or free services, make donations and offering staff to volunteer on much-needed charity work or assisting in developing countries. Join the growing tide of companies who see beyond the bottom line. | BizLibrary |
| Improving Your Business Acumen | Welcome to the "Improving Your Business Acumen" lesson intended to teach learners key practices they should use to develop strong business acumen. This lesson covers tips such as how to develop an operational perspective, adopt a mindset of continuous learning, and why you need to start paying attention to business news. After viewing, learners will know practical ways they can start building their business acumen today. | BizLibrary |
| Individual Decision-Making | Welcome to the “Individual Decision-Making” video course, which illustrates how to make effective decisions independently at work. This course, comprising four video lessons, highlights the pros and cons of individual decision-making and specifies when you should make decisions individually rather than as a group. In addition, it describes the four types of decisions and four styles of decision-making, as well as the five-step decision-making process. Finally, this course offers tips for making the best choice possible every time. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Individual Decision-Making: Four Decision-Making Styles | Welcome to the “Individual Decision-Making: Four Decision-Making Styles” video lesson meant to help learners figure out which approach to take when faced with making a workplace decision on their own. This lesson is the third of four in the “Individual Decision-Making” video course, which illustrates how to make effective decisions independently at work. Throughout this lesson, learners will become familiar with each of the four decision-making styles and learn when to use each one. Ultimately, viewers should understand that there’s no one best style to leverage—it all depends on the issue, the available resources, the timeframe, and the decisionmaker’s qualifications on the topic. | BizLibrary |
| Individual Decision-Making: Making the Right Choice | Welcome to the “Individual Decision-Making: Making the Right Choice” video lesson intended to provide tips for making the best decisions possible, regardless of the situation. This lesson is the last of four in the “Individual Decision-Making” video course, which illustrates how to make effective decisions independently at work. In this lesson, viewers will learn key considerations for making sound decisions that will allow them to achieve organizational goals. | BizLibrary |
| Individual Decision-Making: The Five-Step Process | Welcome to the “Individual Decision-Making: The Five-Step Process” video lesson intended to instruct learners on how to make choices on their own in the workplace. This lesson is the second of four in the “Individual Decision-Making” video course, which illustrates how to make effective decisions independently at work. During this lesson, learners will become familiar with the four primary types of decisions that organizations often face. Viewers will also go through each step of the decision-making process, from identifying the goal to evaluating the decision. | BizLibrary |
| Individual Decision-Making: When and Why? | Welcome to the “Individual Decision-Making: When and Why?” video lesson meant to introduce learners to the basics of independent decision-making. This lesson is the first of four in the “Individual Decision-Making” video course, which illustrates how to make effective decisions independently at work. In this lesson, learners will weigh the benefits and disadvantages of individual decision-making and learn when individual decision-making is recommended over group decision-making. | BizLibrary |
| KPIs are SMART Targets | KPIs are SMART Targets is a video that explains Key Performance Indicators (KPIs) which are well-established in the world of business. They are outcomes-based statements of progress towards stated goals. While KPIs are used to assess the corporate strategies and operational activities of a business, individuals frequently have their own personal KPIs, as part of regular performance reviews. In this video psychologist Eve Ash outlines how short and long-term KPIs can be SMART: Specific, Measurable, Achievable, Relevant and Timely. | BizLibrary |
| Making a Business Case | Welcome to the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. This course, which comprises 12 video lessons, explains how to identify opportunities and evaluate them to decide whether they’re worth pursuing. As part of this, viewers will examine the different types of risk and learn how to conduct cost-benefit and SWOT analyses. In addition, learners will receive insight on how to craft a compelling proposal and deliver a winning business case pitch. Finally, viewers will learn how to break down organizational resistance to their idea and implement it as smoothly and successfully as possible. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Making a Business Case: Conducting a Cost-Benefit Analysis | Welcome to “Making a Business Case: Conducting a Cost-Benefit Analysis,” a video lesson designed to act as a four-step guide for weighing an opportunity’s costs against its benefits. This lesson is the fourth of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. This lesson breaks down what a cost-benefit analysis entails and emphasizes its value in assessing a business opportunity. After going through the four steps, learners should feel confident in their ability to conduct a cost-benefit analysis on their own. | BizLibrary |
| Making a Business Case: Crafting Your Proposal | Welcome to “Making a Business Case: Crafting Your Proposal,” a video lesson meant to help learners write a compelling business case proposal. This lesson is the seventh of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. In this lesson, learners will discover the four key sections they should include in their proposal. Viewers will also learn some handy writing tips to ensure the final product is as organized, polished, and persuasive as possible. | BizLibrary |
| Making a Business Case: Evaluating Your Idea | Welcome to the “Making a Business Case: Evaluating Your Idea” video lesson meant to guide learners in judging whether their idea is truly worth the time and effort to develop. This lesson is the third of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. Throughout this lesson, learners will examine the four key categories to consider when evaluating a business opportunity: market, timing, risks, and benefits. Viewers will then learn how to apply that information to determine whether to pursue their idea. Ultimately, learners should understand the importance of remaining objective and relying on their support team when making this judgment. | BizLibrary |
| Making a Business Case: Gaining Feedback and Support | Welcome to the “Making a Business Case: Gaining Feedback and Support” video lesson, which describes how to create a team that provides input and support for your idea. This lesson is the second of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. This lesson begins by highlighting the benefits of building a support team to help make your idea happen. Next, viewers learn who to recruit for the support team, from coworkers and managers to industry experts and consultants. Finally, this lesson suggests how to approach these target stakeholders to ask them to join the support team. | BizLibrary |
| Making a Business Case: Performing a SWOT Analysis | Welcome to “Making a Business Case: Performing a SWOT Analysis,” a video lesson created to help learners identify their organization’s strengths, weaknesses, opportunities, and threats. This lesson is the sixth of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. Throughout this lesson, viewers will become familiar with the SWOT framework and learn how to refine their idea to make it as specific and relevant as possible. Then, learners will discover how to apply their SWOT analysis results to their idea in order to strengthen their business case. | BizLibrary |
| Making a Business Case: Pitching Your Idea (and Nailing It) | Welcome to “Making a Business Case: Pitching Your Idea (and Nailing It),” a video lesson devoted to helping learners make a splash and win support as they pitch their business case. This lesson is the 10th of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. In this lesson, viewers will learn critical public speaking tips, from minding nonverbals to focusing on the audience to being flexible. Learners will also discover how to effectively handle a question-and-answer session—even if direct challenges or difficult-to-answer questions come up. Ultimately, viewers should understand that it’s okay to be nervous about delivering a business case pitch. It’s just a matter of harnessing those nerves to make the best impression possible! | BizLibrary |
| Making a Business Case: Preparing Your Presentation | Welcome to the “Making a Business Case: Preparing Your Presentation” video lesson, which highlights key steps for planning and practicing your business case pitch. This lesson is the ninth of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. Throughout this lesson, viewers will learn useful tips for putting together the content of their presentation. Learners will also explore some best practices for building visual aids. Finally, viewers will recognize the importance of practicing their presentation aloud and getting constructive feedback to make their pitch better than ever. | BizLibrary |
| Making a Business Case: Putting Your Idea into Action | Welcome to the “Making a Business Case: Putting Your Idea into Action” video lesson, which outlines key steps for making your business case a reality. This lesson is the last of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. Throughout this lesson, viewers will learn how to enact their idea by assessing the current state, establishing SMART goals, deciding how to evaluate progress, and everything in between. | BizLibrary |
| Making a Business Case: Recognizing Opportunities | Welcome to “Making a Business Case: Recognizing Opportunities,” a video lesson devoted to helping learners identify business opportunities before they pass them by. This lesson is the first of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. This lesson describes the value of recognizing opportunities when they come around and offers tips for proactively seeking out business opportunities. In the end, viewers should understand that opportunities are easy to miss, but by scouting emerging opportunities, they can take full advantage of them. | BizLibrary |
| Making a Business Case: Using Persuasion to Gain Buy-In | Welcome to the “Making a Business Case: Using Persuasion to Gain Buy-In” video lesson meant to help learners convince others to support their business case. This lesson is the eighth of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. During this lesson, viewers will learn the definitions of influence and persuasion and discover their power in shaping attitudes and provoking action. Learners will also become familiar with Aristotle’s three pillars of persuasion and learn specific techniques for convincing stakeholders to jump on board with their idea. | BizLibrary |
| Making a Business Case: Weighing Risk | Welcome to the “Making a Business Case: Weighing Risk” video lesson, which highlights the five main types of risk to consider: financial, strategic, operational, compliance, and reputational. This lesson is the fifth of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. During this lesson, viewers will learn what risk is and take a look at examples of each type. Learners will also consider key tips for mitigating each area of risk. | BizLibrary |
| Making a Business Case: Winning Over the Naysayers | Welcome to the “Making a Business Case: Winning Over the Naysayers” video lesson created to help learners get the whole organization on board once their idea has been accepted by leadership. This lesson is the 11th of 12 in the “Making a Business Case” video course intended to help employees gain buy-in for their innovative business ideas. During this lesson, viewers will learn crucial actions to take to get organization-wide support for their idea, from communicating openly to getting people involved to maintaining the right attitude. | BizLibrary |
| One Minute Solutions: Benefits of Guilt | Learn how guilt sends an emotional warning. Learn the process of releasing guilt. The ability to feel guilty can be quite beneficial to yourself and the organization. Though the feeling is unpleasant, it asks how our words and actions impact business and relationships. Unaddressed guilt can create dis-ease within ourselves causing anger and resentment. | BizLibrary |
| One Minute Solutions: Dealing with Complaining | Learn how to understand the complainer. Learn how to support yourself. The footsteps of a chronic complainer coming toward you could cause stress. It is important to learn ways to handle an uncomfortable situation. Support yourself by knowing you are not responsible for fixing someone else - and do not let their negativity reality become your reality. | BizLibrary |
| One Minute Solutions: Employee Engagement | Experience a fun social exercise. Learn the importance of communication skills. Developing good communication skills and having people comfortable in your presence is the key to getting along with others. Employees greatly benefit from being respected, important, and relevant. And it takes interaction to build trust. Have fun getting to know your team. | BizLibrary |
| One Minute Solutions: Gossip and the Grapevine | Learn positive gossip from negative gossip. Learn civil ways of communicating. Gossip can be positive. Unfortunately, gossip is often negative and perpetuates unnecessary drama, strains relationships, and undermines the organization. Negative gossip especially flourishes in toxic work environments and can encourage excellent workers to look for a better job. | BizLibrary |
| One Minute Solutions: Improving Self-Esteem | Learn how low self-esteem fulfills itself. Learn how building self-esteem is internal. Low self-esteem is a self-fulfilling prophecy but so is confidence. Thinking well of yourself brings internal comfort, happiness, and improves company relationships. Building self-esteem is an internal process and takes commitment and effort. The good news is that you're in control. | BizLibrary |
| One Minute Solutions: Make It A Fun Day | Learn employee engagement should be fun. Learn ways to include fun in the workplace. Even if you think there is no better place to be than at work, sooner or later you will tire of the stimulus and routine. Mix it up with special day activities such as Sundae Cart Day, Cookie Platter Day, Potluck Lunch Day, Food Delivery Day, and many more social activities guaranteed to spark enthusiasm. | BizLibrary |
| One Minute Solutions: Maximizing Optimism | See what optimism looks like. Learn the benefits of positive emotions. In every situation, you have the power to see the good. With daily use, your positive emotions will broaden and strengthen. Optimism increases your coping abilities, prevents depression, boosts energy, and builds resilience. It is as difficult and as simple as deflecting the negative. | BizLibrary |
| One Minute Solutions: Minimizing Negativity | Learn it is normal to perceive trouble. Learn it is beneficial to feel empowered. Being negative is a survival instinct. It's in our best interest to perceive trouble and danger. But negativity limits our thinking and can undermine our self-esteem, our relationships, our career, and our health. Which is all the more reason to avoid the addiction to unhappiness. | BizLibrary |
| One Minute Solutions: Number One Focus | Learn how you impact customer service. Learn the diverse components of customers. Just like you, customers have a mix of emotions, wants, and needs. And just like you. They enjoy acknowledgement, attention, and good service. And without you, there will be one less person to offer outstanding service, and the company may lose one more customer. What is your number one focus? | BizLibrary |
| One Minute Solutions: Taking Care of Yourself Every Day | Learn how to take care of yourself at work. Select innovative techniques to work on. Are you filled with anxiety and stress - or are you calm and centered? Anxiety tends to beget more anxiety. You have more power than you think to choose your mood. Keep in mind that peace of mind is achieved by quieting the mind. See which techniques work for you. | BizLibrary |
| One Minute Solutions: Traits of a Valuable Employee | Learn traits that managers respect most. Learn how to be a valuable employee. Job security and opportunities for advancement generally rely on the traits of a valuable employee. Here are ten valuable traits to aspire to. From being conscientious and taking steps to improve themselves - to never procrastinating and taking deadlines seriously. | BizLibrary |
| One Minute Solutions: What Employees Should Know But Often Don't | Learn the importance of a company manual. Ensure you are informed of company information. It is imperative all organizations provide their staff with an Emploree Manual. It is essential that every employee know company information, procedures, and policies. You never know when a customer, client, vendor, or even friend will ask a question about your organization. | BizLibrary |
| One Minute Solutions: What Successful Employees Do Every Day | Learn traits of successful employees. Learn the importance of your mindset. Opportunities come form your skillset, pursuit, and a certain degree of luck. Being successful largely comes from your approach to life, your work ethic, and your attitude. So, what are things successful employees do every day? Take a look. | BizLibrary |
| Problem Solving Like a Pro | Welcome to the “Problem Solving Like a Pro” video lesson, in which viewers can learn key skills and steps to solving problems successfully! This one-off lesson starts by describing important characteristics of an effective problem solver. In addition, it illustrates a general five-step process for approaching problems that need to be overcome. Ultimately, learners should feel confident in their ability to respond meaningfully to any challenge they face in the course of their work. | BizLibrary |
| Procurement Basics | Welcome to the “Procurement Basics” course intended to introduce learners to the procurement process, price negotiations, material requirements planning, and inventory management. This course, comprising five lessons, explores how procurement should meet the needs of the business and the processes that surround production and inventory planning. By the end of the course, learners will understand the nine basic steps of the procurement process, how to negotiate prices, and how to use an MRP system for production planning. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Procurement Basics: Inventory Management | Welcome to the “Inventory Management” lesson that outlines the inventory life cycle and inventory management best practices. This lesson is the last of five in the “Procurement Basics” course, which explores how procurement should meet the needs of the business and the processes that surround production and inventory planning. After viewing this lesson, learners will understand the importance of an inventory management program, tracking product information, auditing inventory, and ordering their own restocks. | BizLibrary |
| Procurement Basics: Material Requirements Planning | Welcome to the “Material Requirements Planning” lesson, which details how MRP planning systems fit into and accelerate the procurement process. This lesson is the fourth of five in the “Procurement Basics” course, which explores how procurement should meet the needs of the business and the processes that surround production and inventory planning. After viewing this lesson, learners will know which issues an MRP system helps businesses avoid and how the process works. | BizLibrary |
| Procurement Basics: Price Negotiations | Welcome to the “Price Negotiations” lesson designed to help learners prepare to negotiate deals during procurement. This lesson is the third of five in the “Procurement Basics” course, which explores how procurement should meet the needs of the business and the processes that surround production and inventory planning. After viewing this lesson, learners will understand the benefits of allowing some silence, preparing beforehand, and gaining insights before bargaining to create a deal that works for all parties. | BizLibrary |
| Procurement Basics: The Procurement Process | Welcome to the “The Procurement Process” lesson that covers the nine basic steps of a successful procurement process. This lesson is the second of five in the “Procurement Basics” course, which explores how procurement should meet the needs of the business and the processes that surround production and inventory planning. After viewing this lesson, learners will be familiar with how a successful procurement process avoids waste, meets demand, and chooses vendors. | BizLibrary |
| Procurement Basics: What Is Procurement? | Welcome to the “What Is Procurement?” lesson that outlines the four types of procurement and the guidance of the “five rights of procurement.” This lesson is the first of five in the “Procurement Basics” course, which explores how procurement should meet the needs of the business and the processes that surround production and inventory planning. After viewing this lesson, learners will understand how the five rights apply to the management of the procurement process. | BizLibrary |
| Professionalism 101 | Welcome to the “Professionalism 101” video lesson intended to help learners make a good impression at work, regardless of how informal their role or how casual their dress code! In this one-off lesson, viewers will learn professionalism to-do’s, which range from dressing for success to keeping calm in the face of frustration. Learners will also review some professionalism to-don’ts, including don’t lie, don’t gossip, and don’t get too personal. Ultimately, viewers should understand the basics for presenting themselves professionally at work. | BizLibrary |
| Property Management Math 101 | The calculations we are going to cover in this class are basic functions for traffic, occupancy, and renewals. Print the workbook, grab a pen to work along and let's get started! | BizLibrary |
| Property Management Math 201 | Property Management 201 is the 2nd class in a 3-part series on all calculations related to operating a community. The formulas we are going to cover in this class are more advanced calculations every Assistant Manager and Property Manager need to know. The workbook provides you with all the calculation examples so be sure to print that out - and don't forget to download the cheat sheet! | BizLibrary |
| Property Management Math 301 | In Property Management Math 301 we prepare you for calculations needed to create budgets, review financials and write monthly variance reports. These calculations are a must for any Property Manager and Regional Manager. The workbook provides you with all the calculation examples so be sure to print that out - and don't forget to download the cheat sheet! | BizLibrary |
| Reinvent Your Products and Services | Get more value out of what you already have by creatively improving and expanding your current offerings. Find untapped potential in your existing products or services-from creative iterations to new revenue streams and target audiences. SKILLS YOU’LL LEARN: Creative problem-solving, critical thinking, and disruptive thinking. This content is also translated in Spanish, French, and German. | BizLibrary |
| Reinvent Your Products and Services: 40 New Opportunities | Leverage 40 innovation opportunities designed to jumpstart ideation in any industry. This content is also translated in Spanish, French, and German. | BizLibrary |
| Reinvent Your Products and Services: Plus 3, Minus 3 | Adopt this technique for making incremental innovations to existing products, services, or experiences. This content is also translated in Spanish, French, and German. | BizLibrary |
| Reinvent Your Products and Services: ReThink | Reinvent a service or squeeze more value out of existing intellectual property. This content is also translated in Spanish, French, and German. | BizLibrary |
| Reinvent Your Products and Services: Where/When/How/Who Else? | Generate additional revenue streams for your products or services by examining them from new angles. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify to Get to the Work That Matters | Simplify to reclaim your workday and get to the work that matters. Cut out busywork and learn how to do less yet accomplish more! SKILLS YOU’LL LEARN: Simplification, improved time-management, and better productivity. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify to Get to the Work That Matters: Simplicity Cuts Out The Clutter | Simplification informs Southwest's approach to business operations. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify to Get to the Work That Matters: Simplicity Means ONE Thing At A Time | Get Merck's pro tips on what to do (and what not to) when introducing a simplification program. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify to Get to the Work That Matters: Simplicity Means Saying 'No' | Why this one word enabled Steve Jobs (and his people) to focus on work that matters. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify to Get to the Work That Matters: What Would You do Less of? | Reclaim your workday with a simple exercise for separating busywork from work that matters. This content is also translated in Spanish, French, and German. | BizLibrary |
| Small Business: Changing the Business Model | This is a branching scene that takes place on Bruce Baxter’s farm. He is considering making a change in his business model, and he’s discussing how to proceed with his farm manager and protégé Helen. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Small Business: Planning to Grow Your Business | This is a branching scene that takes place on Bruce Baxter’s farm. He is considering acquiring a certification that he thinks will help him grow his business, but he’s also heading into the busiest time of his year. He’s discussing how to proceed with his farm manager and protégé Helen. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Small Business: Risk and Reward | This is a branching scene about Candice Howard, who along with her husband runs a family owned small business (a produce farm). These clips cover her deliberations concerning a new focus for the business. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Surviving a Micromanager | Welcome to the "Surviving a Micromanager” video lesson intended to help viewers improve a situation where their boss is a micromanager. Make sure you check out the lesson “5 Signs Your Boss Is a Micromanager” for information on how to tell if you’re being micromanaged! This lesson covers actions to take to help improve a working relationship with a micromanager, including how to build trust and how—and when—to give them feedback. This lesson also goes into when someone would want to involve HR and why rebelling against a micromanager generally will not improve the situation. | BizLibrary |
| The AHA Moment—Your Brain at Work Problem Solving | This is an experience most of us are familiar with …. You focus on a problem or try to remember something. The wheels are turning but you can’t find the solution. You step away—think about something else, go to sleep, take a walk, make dinner—and suddenly you have the answer! It’s the aha moment. If you’re like me, you love that moment. It makes you feel like there’s a part of your brain that functions behind the scenes (almost without any effort). How does this happen? | BizLibrary |
| Turn Analysis to Action | Move from analysis to action by developing practical and effective solutions for complex challenges. Learn how to evaluate options, implement strategies, and ensure sustainable results. | BizLibrary |
| Turn Analysis to Action: Simplify to Solve Problems Better | Stop overcomplicating and start simplifying. Learn how less can actually solve more. | BizLibrary |
| Turn Analysis to Action: Tell Your Data Story | Turn overwhelming data into compelling stories that drive action, not just analysis. | BizLibrary |
| Turn Analysis to Action: Turn Story into Steps | Don't stop at insight- learn to turn data into tangible, step-by-step actions that create impact. | BizLibrary |
| Understanding Generation Z | Welcome to the “Understanding Gen Z” video lesson intended to provide an overview of Generation Z, including their general experiences and characteristics. In this lesson, learners will become familiar with established traits and information associated with Gen Z. In the end, it is important for viewers to remember that not all individuals will conform to the overall Gen Z stereotype. | BizLibrary |
| Using Surveys to Get Feedback | Welcome to the eight-part video course on "Using Surveys to Get Feedback"! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This video course contains eight video lessons that will provide guidance as you prepare and deliver quality surveys, learn how to design valid research, and understand how to analyze the data and develop an action plan. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Using Surveys to Get Feedback (Part 1 of 8): Deciding on the Process | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This video lesson introduces the survey process, and proposes key questions you need to answer about your goals and methods as you plan your survey. | BizLibrary |
| Using Surveys to Get Feedback (Part 2 of 8): Identifying Survey Elements | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This video lesson focuses on your key survey elements. Specifically, what is the survey going to investigate? | BizLibrary |
| Using Surveys to Get Feedback (Part 3 of 8): Selecting the Response Method | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. Using the right type of response and a valid scale are essential to gathering valid data. This video lesson will discuss response types, scales, and other survey method tips. | BizLibrary |
| Using Surveys to Get Feedback (Part 4 of 8): Turning Elements into Survey Items | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. Once you’ve prioritized your survey elements, you need to turn them into survey items. This video lesson will teach you how to make your survey items relevant, concise, unambiguous, and focused. | BizLibrary |
| Using Surveys to Get Feedback (Part 5 of 8): Evaluating Numeric Survey Data | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. Once you’ve collected your data, you need to process it, and that can be intimidating. This video lesson will help you draw valuable conclusions from your quantitative survey results. | BizLibrary |
| Using Surveys to Get Feedback (Part 6 of 8): The Importance of Importance | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. Sometimes, satisfaction information isn’t enough. If satisfaction data doesn’t lead to clear conclusions, there’s also the issue of "importance." This lesson will help you gather data about which survey points your respondents care most about, so that you can focus your efforts where they are needed most. | BizLibrary |
| Using Surveys to Get Feedback (Part 7 of 8): Conducting a Sharing Meeting | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. After conducting the survey and analyzing the data, your work is only partially done. This video lesson will walk you through your final task: to share what you’ve discovered, and to explain what you’re going to do about it. | BizLibrary |
| Using Surveys to Get Feedback (Part 8 of 8): Questions and Tips | Welcome to the "Using Surveys to Get Feedback" video series! In order to assess and improve performance, you need information and data, and lots of it. One way to collect this is through surveys. Whether you are polling customers or employees, you need to make sure the results are valid, and this takes planning, preparation, and some basic knowledge of survey method. This last video lesson in the series addresses the intricacies of validity and avoiding bias in your results. Make sure you understand what your numbers are telling you! | BizLibrary |
| Why Digital Dexterity Matters | Welcome to the "Why Digital Dexterity Matters" video lesson intended to teach viewers the importance of cultivating digital dexterity at their workplace. This lesson dives into the impact of digital dexterity across a workforce, as well as how to assess your workplace’s level of digital dexterity and why improving digital dexterity is so challenging for many organizations. Ultimately, learners will get a strong idea of why digital dexterity is crucial to develop for the success of their organization, and business leaders will have some actionable ways they can start implementing it today. (Keywords: digital transformation, digital maturity) | BizLibrary |
| Write a Business Plan | Write a Business Plan is a simple course to help you get started with your business plan. A business plan is a written document describing an organization's core business activities, objectives, and plans to achieve its goals. Your business plan should outline your goals for your business, and how you intend to achieve them. It is a blueprint for growing your business. A business plan is a valuable roadmap for resourcing and marketing your business to its best advantage. A business plan helps you to crystallize what you are doing and identify priorities. It enables you to look at your product or service objectively, and to better understand your business strengths and weaknesses, how your business fits into the market, and challenges you might face. In this course psychologist Peter Quarry will help you learn essential elements for your business plan. | BizLibrary |
Business skills
| Course Name | Description | Partner |
|---|---|---|
| 10 Tips for Successful Public Speaking - Beginner | Intellezy | |
| 30-Day Online Course Launch Blueprint | Video School | |
| A Manager’s Guide to Coaching in 10 Minutes a Week - Beginner | Intellezy | |
| A Manager's Guide to Mastering New Employee Onboarding - Beginner | Intellezy | |
| Accelerate Learning with Smart Daily Habits - Beginner | Intellezy | |
| Active Shooter Response - Recovery and Resilience Training - Beginner | Intellezy | |
| Active Shooter Strategy - Run, Hide, Fight Essentials - Beginner | Intellezy | |
| Advanced Certified Scrum Product Owner® (A-CSPO®) | Simplilearn | |
| Advanced Skills for Tackling Difficult Conversations - Beginner | Intellezy | |
| Agile Scrum Foundation | Simplilearn | |
| Agile Scrum Master | Simplilearn | |
| AI Applications in ITIL® 4 | Simplilearn | |
| AI Burnout and the Instability of Expertise - Beginner | Intellezy | |
| AI Communication Mastery - Crafting Effective Prompts - Intermediate | Intellezy | |
| AI Ethical Use and Responsibility - Beginner | Intellezy | |
| AI for HR: Practical Skills for Smarter Work - Beginner | Intellezy | |
| AI for Recruitment: Hire Smarter, Faster, and Fairer - Beginner | Intellezy | |
| AI Foundations for Users - Classification to Creation - Beginner | Intellezy | |
| AI in HR: Smart Tools, Human Judgment - Beginner | Intellezy | |
| AI Upskilling for Career Resilience - Beginner | Intellezy | |
| AI You Can Trust: Ethical Practices for Government Teams - Beginner | Intellezy | |
| AI-Assisted Content Creation - From Ideation to Execution - Intermediate | Intellezy | |
| Amazon Video Direct Crash Course | Video School | |
| American Sign Language - Beginner | Intellezy | |
| American Sign Language For Business - Beginner | Intellezy | |
| Balancing Remote Work - Strategies for Maintaining Focus and Well-being - Beginner | Intellezy | |
| Boost Productivity with Movement and Mindfulness - Beginner | Intellezy | |
| Building High Performance Teams - Beginner | Intellezy | |
| Building Psychological Safety in Teams - Beginner | Intellezy | |
| Burnout Recovery - Beginner | Intellezy | |
| Business Writing - Beginner | Intellezy | |
| CAPM Certification Training | Simplilearn | |
| CAPM Certification Training + Exam | Simplilearn | |
| Certified Scrum Product Owner (CSPO) | Simplilearn | |
| Certified ScrumMaster (CSM) | Simplilearn | |
| Clear Your Workspace - Enhance Focus and Productivity - Beginner | Intellezy | |
| Close those Tabs - Clean Up Your Digital Workspace - Beginner | Intellezy | |
| Coaching Employees for Success and Growth - Beginner | Intellezy | |
| Coaching for Peak Performance - Beginner | Intellezy | |
| Coaching Skills for New Managers - Beginner | Intellezy | |
| Communicating Across Generations - Beginner | Intellezy | |
| Community from Scratch | Video School | |
| Core Principles of Effective Leadership - Beginner | Intellezy | |
| Corporate Governance | This course introduces how organizations are governed, explaining the Board of Directors and senior management's purpose/function, and the principles of good corporate governance. | Traliant |
| Corporate Social Responsibility | This course introduces corporate social responsibility and citizenship, teaching what it is, why it matters, and common initiatives. | Traliant |
| Creating a World Class Safety Culture - Beginner | Intellezy | |
| Creative Problem Solving - Idea Generation and Expansion - Beginner | Intellezy | |
| Creative Problem Solving – Selection, Testing and Adoption - Beginner | Intellezy | |
| Critical Thinking at Work: Make Better Decisions - Beginner | Intellezy | |
| Cross-Functional Collaboration: Break Silos - Beginner | Intellezy | |
| Customer Service - Delivering Effective Service - Beginner | Intellezy | |
| Customer Service Handling Escalated Situations - Beginner | Intellezy | |
| Cybersecurity - Advanced Threat Hunting Techniques - Intermediate | Intellezy | |
| Cybersecurity - Core Skills for Incident Response - Beginner | Intellezy | |
| Cybersecurity - Engineering Threat Detection - Intermediate | Intellezy | |
| Cybersecurity - Essentials of Network Security - Intermediate | Intellezy | |
| Cybersecurity - Fundamentals - Beginner | Intellezy | |
| Cybersecurity - Fundamentals of Ethical Hacking - Intermediate | Intellezy | |
| Cybersecurity - Identity and Access Management for Robust Security - Intermediate | Intellezy | |
| Cybersecurity - Mastering Digital Forensics - Intermediate | Intellezy | |
| Cybersecurity - Proactive Intelligence for Threats - Intermediate | Intellezy | |
| Cybersecurity - Securing Mobile Devices - Intermediate | Intellezy | |
| Cybersecurity for HR: Friendly Faces, Hidden Threats - Beginner | Intellezy | |
| Data Literacy - Upskilling for Data-Driven Decisions - Beginner | Intellezy | |
| Defining and Recognizing Workplace Bullying and Incivility - Beginner | Intellezy | |
| Delegation Done Right: From Overwhelm to Ownership - Beginner | Intellezy | |
| Developing a Lunch and Learn - Beginner | Intellezy | |
| Digital Detox - Cut Screen Time for Better Health - Beginner | Intellezy | |
| Digital Mindfulness - Navigating Technology Mindfully - Beginner | Intellezy | |
| Digital Products Masterclass | Create and sell digital products such as e-books, courses, and templates to build a profitable online business. | Video School |
| Digital You - Crafting an Authentic Professional Presence Online - Beginner | Intellezy | |
| Effective Interviewing - Beginner | Intellezy | |
| Effectively Addressing Workplace Bullying and Incivility - Effective Response - Advanced | Intellezy | |
| Email Etiquette - Beginner | Intellezy | |
| Emergency Preparedness - Beginner | Intellezy | |
| Emotional Agility: Handling Change Without Burnout - Beginner | Intellezy | |
| Energize Your Workday: Movement in the Workplace - Beginner | Intellezy | |
| Ensuring Quality in e-Learning - A Comprehensive Review - Beginner | Intellezy | |
| Essential Guide to Successful One on One Meetings - Beginner | Intellezy | |
| Everyday Change Management - Beginner | Intellezy | |
| Everyday Negotiation Skills for Professionals - Beginner | Intellezy | |
| Feedback That Inspires Growth (Not Resistance) - Beginner | Intellezy | |
| First-Time Manager Survival Guide - Beginner | Intellezy | |
| Foundations of Creative Thinking and Problem Solving - Beginner | Intellezy | |
| GenAI for Project Managers & Scrum Masters | Simplilearn | |
| Getting Started with ChatGPT Plus - Beginner | Intellezy | |
| Goal Setting for Managers - Beginner | Intellezy | |
| Health and Wellness Tips - Boosting Health and Productivity at Work - Beginner | Intellezy | |
| How to Avoid AI Slop - Beginner | Intellezy | |
| How to Teach Virtually - Beginner | Intellezy | |
| Human Trafficking Recognition | This course teaches employees in industries like banking, social media, healthcare, and hospitality about the types of human trafficking, vulnerable populations, where it occurs, and how to respond. | Traliant |
| Implementing a PMO | Simplilearn | |
| Insider Trading* | This course explains insider trading, including material, non-public information (MNPI), for employees in public or private organizations. | Traliant |
| Introduction To Human Resources Management - Beginner | Intellezy | |
| Introduction to PPE and Overview of Types - Beginner | Intellezy | |
| ITIL® 4 Specialist: Create, Deliver, and Support | Simplilearn | |
| ITIL® 4 Specialist: Drive Stakeholder Value | Simplilearn | |
| ITIL® 4 Specialist: High Velocity IT | Simplilearn | |
| ITIL® 4 Specialist: Monitor, Support and Fulfil | Simplilearn | |
| ITIL® 4 Specialist: Plan, Implement, Control | Simplilearn | |
| ITIL® 4 Strategist: Direct, Plan, and Improve | Simplilearn | |
| ITIL®4 Foundation | Simplilearn | |
| Leading SAFe® 6 Training with SAFe Agile Certification | Simplilearn | |
| Leading the Digital Enterprise - Beginner | Intellezy | |
| Leading the Hybrid Workplace - Being a Hybrid Leader - Beginner | Intellezy | |
| Leading the Hybrid Workplace - Importance of Goal Management - Beginner | Intellezy | |
| Leading the Hybrid Workplace - Managing the Whole Employee - Beginner | Intellezy | |
| Leading the Hybrid Workplace - Staying Connected - Beginner | Intellezy | |
| Leading Virtual Teams - Beginner | Intellezy | |
| Leading with Emotional Intelligence During Change - Beginner | Intellezy | |
| Leading with Impact: Core Skills for Modern Managers - Intermediate | Intellezy | |
| Lean management | Simplilearn | |
| Lean Six Sigma Black Belt | Simplilearn | |
| Lean Six Sigma Green Belt | Simplilearn | |
| Listening Skills - Beginner | Intellezy | |
| Manager's Role in Developing Talent - Beginner | Intellezy | |
| Managing Employee Performance - Beginner | Intellezy | |
| Managing Remote Workers - Beginner | Intellezy | |
| Mastering Emotional Intelligence for Leadership and Teamwork Success - Beginner | Intellezy | |
| Mastering Fire Safety - Essential Fire Extinguisher Training - Beginner | Intellezy | |
| Mastering Mindfulness - Beginner | Intellezy | |
| Mastering the Art of Giving and Receiving Feedback - Beginner | Intellezy | |
| Mastering the Art of Influence in Meetings - Beginner | Intellezy | |
| Microsoft® Project 2021 | Simplilearn | |
| Mindful Time Management - Balancing Work and Life - Beginner | Intellezy | |
| Minitab | Simplilearn | |
| Motivating Teams Through Recognition (Without Money) - Beginner | Intellezy | |
| Navigating Diversity Equity and Inclusion 101 - Beginner | Intellezy | |
| Navigating Your New Role as a Manager - Beginner | Intellezy | |
| Online Meeting Etiquette - Beginner | Intellezy | |
| Online Teaching Income Reports | Video School | |
| Persuasive Communication in Remote Work - Beginner | Intellezy | |
| PMI - ACP | Simplilearn | |
| PMP | Simplilearn | |
| PMP training with Exam | Simplilearn | |
| Practical AI Skills for Modern Government Work - Beginner | Intellezy | |
| Practical Cybersecurity for Government Workers - Beginner | Intellezy | |
| Preventing Bullying and Incivility in the Workplace - Intermediate | Intellezy | |
| PRINCE2 Agile Foundation and Practitioner | Simplilearn | |
| PRINCE2 Foundation and Practitioner | Simplilearn | |
| Professionalism in the Workplace - Beginner | Intellezy | |
| Promoting Health and Wellness in the Workspace - for Managers - Beginner | Intellezy | |
| Protecting your Focus in a Distracted Workplace - Beginner | Intellezy | |
| Reduce Work Stress - Cultivate Calm and Balance - Beginner | Intellezy | |
| Resilience and Adaptability in Rapid Change - Beginner | Intellezy | |
| Resilient Leadership: Bouncing Back After Setbacks - Beginner | Intellezy | |
| Respectful Remote Workplace | Applies harassment prevention to virtual settings. Separate employee/manager versions. | Traliant |
| Running Meetings People Don’t Dread - Beginner | Intellezy | |
| SAFe 6 Scrum Master | Simplilearn | |
| SAFe Product Owner/Product Manager (POPM) Certification | Simplilearn | |
| Search Engine Optimization (SEO) Course | Simplilearn | |
| Sexual Harassment Prevention - Essential Training for Employees - California - Intermediate | Intellezy | |
| Sexual Harassment Prevention - Essential Training for Employees - NY - Intermediate | Intellezy | |
| Sexual Harassment Prevention - Essential Training for Employees - Universal - Intermediate | Intellezy | |
| Sexual Harassment Prevention - Essential Training for Supervisors - California - Intermediate | Intellezy | |
| Sexual Harassment Prevention - Essential Training for Supervisors - NY - Intermediate | Intellezy | |
| Sexual Harassment Prevention - Essential Training for Supervisors - Universal - Intermediate | Intellezy | |
| Simple Guide to Crypto & NFT | Video School | |
| Speak Confidently in Unscripted Moments - Beginner | Intellezy | |
| Speaking for the Company | Social media/influencer policies with NDAs and financial disclosure controls. | Traliant |
| Spotting and Stopping Phishing Emails - Beginner | Intellezy | |
| Start Your Photography Business | Video School | |
| Stay Alert - Active Shooter Detection and Prevention Tactics - Beginner | Intellezy | |
| Stay Relevant: Continuous Learning for Professionals - Beginner | Intellezy | |
| Sunday Habits for your Best Work Week - Beginner | Intellezy | |
| Surviving an OSHA and EPA Regulatory Compliance Audit - Beginner | Intellezy | |
| The Empathy Advantage in Leadership - Beginner | Intellezy | |
| The Nine Types of Enneagram - Beginner | Intellezy | |
| The Podcast Masterclass | Video School | |
| The Ultimate Resume Blueprint: Beat the Bots & Win the Interview - Beginner | Intellezy | |
| Thriving in a Hybrid Workspace - Beginner | Intellezy | |
| TOGAF® Enterprise Architecture Foundation and Practitioner | Simplilearn | |
| Uncovering Unconscious Bias - Beginner | Intellezy | |
| Welcome to Management - Beginner | Intellezy | |
| Why Your Best People Burn Out (and What to Do) - Beginner | Intellezy | |
| Working Effectively From Home - Beginner | Intellezy | |
| Working with Teams - Beginner | Intellezy | |
| Workplace Violence Prevention Fundamentals - A U.S. Employee Guide - Intermediate | Intellezy | |
| Workplace Violence Prevention Fundamentals - A U.S. Supervisors' Guide - Intermediate | Intellezy |
Change management
| Course Name | Description | Partner |
|---|---|---|
| 8 Ways to Develop Adaptability Every Day | Do you know how being adaptable can enhance your everyday life? Welcome to “8 Ways to Develop Adaptability Every Day,” a lesson intended to give you practical guidance on how you can improve how effectively you respond to change. This video defines what adaptability is and covers how to adapt to changing circumstances. Then, it provides proactive steps you can take to become more adaptable in the future. That way, when the time comes to adapt, you won’t miss a beat! | BizLibrary |
| Adapting to Change | We will learn how to confront our resistance and fear of change. We will learn to concentrate on the benefits of change at work. We will learn how change helps a company to strive and expand. We all wish for things to be better and more effective yet often dread, if not fear, the steps for improvement and our current routine. By learning to accept that change is natural, we can begin to adapt more quickly. Keep in mind you do not have to like the change but you do have to find a way to cope without fear of failure, fear of success, fear of rejection, fear of criticism, and fear of the unknown. This content is also translated in Spanish. | BizLibrary |
| Building Relationships: Break Time - A Brief Dose of Fun | A brief dose of fun or storytime to complement your learning. This lesson is the fourth of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Building Relationships: How to Prepare for a Meeting or Tough Conversation | We’re going to discuss how to prepare for a meeting or tough conversation. This lesson is the fifth of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Building Relationships: How to Scale Relationship Building | We’re going to discuss how to scale relationships building and create an environment that will foster relationships building across the organization. This is the final lesson in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Building Relationships: Introduction | Introduction to Building Relationships. This lesson is the first of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Change Survival Toolkit: Anticipating Layoffs | Welcome to the “Change Survival Toolkit: Anticipating Layoffs” video lesson meant to help learners take action when they fear layoffs are on the horizon. During this lesson, learners will become familiar with common warning signs indicating layoffs are coming. In addition, this lesson describes proactive steps to take in case layoffs are coming, as well as what to do if you are laid off. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Communicating Concerns to Your Manager | Welcome to the “Change Survival Toolkit: Communicating Concerns to Your Manager” video lesson meant to help learners constructively discuss with their managers issues that have arisen due to an organizational change. Throughout this lesson, learners will learn helpful hints for getting the best response to their concerns. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Conducting Mass Layoffs | Welcome to the “Change Survival Toolkit: Conducting Mass Layoffs” video lesson intended to give learners insight on how to let employees go during major personnel changes. In this lesson, viewers will learn key steps for conducting mass layoffs and consider some other helpful hints for making these layoffs as smooth and gentle as possible. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Coping with Change | Welcome to the “Change Survival Toolkit: Coping with Change” video lesson intended to guide learners through the emotional aspects of organizational change. In this lesson, viewers will learn some effective coping skills, from recognizing what they can control to getting support. In addition, learners will become familiar with some stress management techniques that can help them deal with changes more productively. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Mergers and Acquisitions | Welcome to the “Change Survival Toolkit: Mergers and Acquisitions” video lesson intended to teach learners the ins and outs of mergers and acquisitions. During this lesson, viewers will learn what mergers and acquisitions are and become familiar with the different types of mergers and acquisitions. Learners will also discover why mergers and acquisitions happen and examine common challenges organizations face when dealing with them. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Organizational Restructuring | Welcome to the “Change Survival Toolkit: Organizational Restructuring” video lesson meant to teach learners how to deal with large-scale changes resulting from organizational restructuring. Throughout this lesson, viewers will learn what organizational restructuring is and why organizations might decide to make that kind of change. Then, this lesson describes the step to take when implementing an organizational restructure and provides some helpful tips for making the effort successful. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Preparing the Workforce | Welcome to the “Change Survival Toolkit: Preparing the Workforce” video lesson meant to help leaders get employees across the organization to jump on board with the change. In this lesson, viewers will learn the value of creating a detailed plan, communicating openly, getting employees involved, and emphasizing learning agility—along with a few other helpful tips. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Surviving Layoffs | Welcome to the “Change Survival Toolkit: Surviving Layoffs” video lesson intended to help employees remaining after mass layoffs deal with the fallout. Throughout this lesson, viewers will learn simple tips for coping after avoiding being let go. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Change Survival Toolkit: Unexpected Leader | Welcome to the “Change Survival Toolkit: Unexpected Leader” video lesson intended to guide new leaders who were suddenly placed into a position of power. During this lesson, viewers will learn key action steps for gracefully assuming their new role. Learners will also consider some helpful ways to gain developmental support when learning the ropes of their new position. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Key words: change management | BizLibrary |
| Change Survival Toolkit: Unplanned Change | Welcome to the “Change Survival Toolkit: Unplanned Change” video lesson meant to help learners deal with unplanned change despite the unexpected nature of it. In this lesson, learners will discover steps for preparing for and potentially preventing unplanned change. Viewers will also learn how to respond appropriately in case an unplanned change does occur. This video lesson is part of the “Change Survival Toolkit” series intended to help employees in an organizational role navigate massive changes. Keywords: change management | BizLibrary |
| Cultivate an Agile Workplace | Discover how to skillfully manage your time and adapt to changes both in personal and professional settings. You'll learn how to set effective boundaries, prioritize tasks, and step outside your comfort zone to become more adaptable and agile in everyday life. Whether you're looking to refine your daily routine, enhance your productivity, or foster meaningful connections, this course equips you with the essential skills to thrive in dynamic environments. | BizLibrary |
| Cultivate an Agile Workplace: Build Resilient Networks with a Connection Compass | Agility is a team sport. Build a resilient network that supports you through change with a Connection Compass. | BizLibrary |
| Cultivate an Agile Workplace: Disrupt the Status Quo with a Novelty Sprint | Break routine to boost agility. Use a Novelty Sprint to spark fresh thinking, stretch your mindset, and stay adaptable. | BizLibrary |
| Cultivate an Agile Workplace: Make Space for What Matters with a Nix List | Boost your agility by saying "no" to what doesn't matter. Use a Nix List to eliminate low-value tasks and reclaim your time. | BizLibrary |
| Cultivate an Agile Workplace: Protect Priorities with Yes, If | Stay agile without overcommitting. Use "Yes, if" to protect your priorities while staying open to new opportunities. | BizLibrary |
| Maintain Focus and Flexibility in Times of Change | Stay productive and adaptable—no matter how fast things change. Build the skill to balance focused execution with flexible thinking so you can manage shifting demands without losing momentum. Explore strategies to stay grounded amid uncertainty, prioritize with clarity, and sustain motivation through disruption. Navigate competing priorities with confidence while keeping your goals firmly in sight. | BizLibrary |
| Maintain Focus and Flexibility in Times of Change: Keep Moving When Things Change | Stay committed to your goals, even when plans change. Learn to adapt with clarity and purpose using the Focus-Flexibility Formula. | BizLibrary |
| Maintain Focus and Flexibility in Times of Change: Regain Focus When Change Throws You Off Track | Don't let sudden changes derail your focus. Use a simple Mental Reset to regain clarity and take control of your next step. | BizLibrary |
| Maintain Focus and Flexibility in Times of Change: Stay Productive When Plans Keep Changing | Change your plans, without losing your progress. Use Plan-Pivot-Proceed to stay productive, even when things shift. | BizLibrary |
| Manage Change Effectively | Accept and manage your emotional responses; Find opportunities within changing circumstances; Help others to adapt to challenges; Keep everyone informed when organizational change is inevitable; | BizLibrary |
| Master Adaptability to Thrive in Change | Change is inevitable, but resistance to it can hold us back. Discover how to embrace change with confidence and flexibility. You'll shift your perspective on change, embracing change as a path to growth, making transitions smoother and more productive. Uncover new opportunities to grow and succeed, even in uncertain times. | BizLibrary |
| Master Adaptability to Thrive in Change: Grow Your Adaptability | Shift how you respond to change by reframing it as an opportunity. Learn to grow your adaptability through mindset and self-reflection. | BizLibrary |
| Master Adaptability to Thrive in Change: Rewrite Your Change Story | Change the story you tell yourself to change your experience of change. Discover how reframing unlocks growth and resilience. | BizLibrary |
| Master Adaptability to Thrive in Change: Thrive in Transition | Stay steady during times of uncertainty. Learn how to navigate transition periods with confidence and clarity. | BizLibrary |
| Organizational Change | Welcome to the “Organizational Change” video course meant to highlight how to successfully guide an organization through change. This course, which comprises five video lessons, describes types of organizational changes and provides actionable tips for how to navigate them. In addition, it explains why people often resist change so vehemently and conveys what information is crucial to communicate to employees when an organizational change is on the horizon. After watching this course, learners should feel confident in their ability to get buy-in for needed change and, ultimately, help change take root in the organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). Keywords: change management | BizLibrary |
| Organizational Change: Change Models | Welcome to the “Change Models” video lesson meant to provide an overview of three highly regarded change models. This lesson is the fourth of five in the “Organizational Change” video course, which highlights how to successfully guide an organization through change. In this lesson, viewers first learn how to plan, organize, and execute change through Kurt Lewin’s model of planned change. Then, they examine the ADKAR model, which has five core goals: awareness, desire, knowledge, ability, and reinforcement. Finally, learners consider Kubler-Ross’s change curve, which indicates employees go through the five stages of grief when faced with change. | BizLibrary |
| Organizational Change: Common Categories | Welcome to the “Common Categories” video lesson intended to introduce learners to common types of change organizations often face. This lesson is the first of five in the “Organizational Change” video course, which highlights how to successfully guide an organization through change. In this lesson, viewers will learn about transformational change, remedial change, and all the other changes in between and contemplate examples of each. Organizational Change: Common Categories Keywords: change management | BizLibrary |
| Organizational Change: Frequently Asked Questions | Welcome to the “Frequently Asked Questions” video lesson intended to teach learners key information to communicate to employees when change is coming. This lesson is the third of five in the “Organizational Change” video course, which highlights how to successfully guide an organization through change. Throughout this course, learners will consider key questions employees need answers to in order to feel comfortable with the change initiative. | BizLibrary |
| Organizational Change: Taking Action | Welcome to the “Taking Action” video lesson intended to offer practical tips for making a change initiative successful. This lesson is the last of five in the “Organizational Change” video course, which highlights how to effectively guide an organization through change. During this lesson, learners become familiar with actionable steps for preparing, facilitating, and cementing a change effort. Keywords: change management | BizLibrary |
| Organizational Change: Understanding Resistance | Welcome to the “Understanding Resistance” video lesson meant to help learners see why people’s first reaction to change is often negative. This lesson is the second of five in the “Organizational Change” video course, which highlights how to successfully guide an organization through change. During this lesson, learners will examine the three general attitudes regarding organizational change and consider why people react differently to change. Viewers will also learn common reasons why individuals resist change and consider the positive role resistance can play in making a change initiative more successful. Armed with this knowledge, learners may be able to help those who’re resisting change become supporters instead. Keywords: change management | BizLibrary |
| Overcome Resistance to Change | Change is often met with internal resistance, even when we know it’s necessary. This course uncovers the psychology behind resistance, helping learners identify their personal roadblocks and shift from avoidance to action. Through engaging exercises, participants will learn to navigate uncertainty, take ownership of their mindset, and turn resistance into resilience. | BizLibrary |
| Overcome Resistance to Change: Rewrite Your Change Narrative | Stop fearing change—prepare for it. Use simple rituals to shift your mindset and step into action with confidence. | BizLibrary |
| Overcome Resistance to Change: Stop Resisting Change | Discover what triggers your resistance to change—and learn how to reset your mindset and take small actions forward. | BizLibrary |
| Overcome Resistance to Change: Take Action in Uncertain Times | Uncertainty can paralyze—but action creates momentum. Learn how to regain control and confidence in moments of change. | BizLibrary |
| Preparing for the Future of Work | The working world of today looks a little different than the working world of 50 years ago – and 20 years ago, and 5 years ago for that matter. Which means that the future is probably going to look a little different than the present. But what exactly will it look like? After all, nobody can predict the future. But that doesn’t mean you have to just sit and wait to see what happens. We’ve designed Preparing for the Future of Work to help you develop a mindset and skillset ideally suited for anything the future might throw at you. We may not be able to tell you exactly what kind of computer wizardry is just around the corner (we hope it involves gumdrops somehow!), but we can certainly make sure you’re ready for it when it comes. So prepare to enjoy Preparing for the Future of Work. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. | BizLibrary |
| Scaling Culture: Change Management | Most people find change infuriating. They like stability. They want to get stuff done, and if a system works, they just want to leave it as is. The world - and businesses - need both types of people to balance each other out. But when change really does need to happen, the folks who crave stability can become roadblocks to improving your organization. Change is critical for your organization to grow. But the way it’s normally implemented, it typically hits a bottleneck and runs out of steam. In this module, we’ll discuss how to create a culture that embraces change, and how to implement change throughout your organization. Module 7 is a framework designed to show you exactly: ● The evolution of change ● The change process ● Tools to create change ● How to effectively execute the change process ● Tips on how to scale change within your organization | BizLibrary |
| Thrive in Change: Break the Fear of Change | Fear blocks innovation. Learn how to shift your mindset and turn change into opportunity. | BizLibrary |
| Thrive in Change: Build an Agility Mindset | Strengthen your ability to pivot and lead through uncertainty. Cultivate an agile mindset that embraces change, turns challenges into opportunities, and keeps your organization ahead of the curve. Empower your teams with the tools to navigate disruption with confidence. | BizLibrary |
| Thrive in Change: Build Psychological Safety for Change | People innovate when they feel safe. Learn how to build the trust that fuels agility. | BizLibrary |
| Thrive in Change: Create Agility Rituals for Teams | Make agility a habit. Learn the rituals that keep high-performing teams responsive and resilient. | BizLibrary |
| Thrive in Change: Embed Agility as a Team Culture | Agility isn't a tactic, it's a culture. Learn how high-performing teams make adaptability their superpower. | BizLibrary |
| Thrive in Change: Empower Teams to Adapt | Adaptability starts with mindset. Learn how to empower your team to see opportunity in every obstacle. | BizLibrary |
| Thrive In Change: Gain an Agility Mindset | Discover the mindset that fuels resilience and adaptability. Learn how to pivot, evolve, and thrive during change. | BizLibrary |
| Thrive in Change: Identify Failure to Foster Growth | Failure isn't the end, it's the beginning of growth. Learn how to turn setbacks into strengths. | BizLibrary |
| Thrive in Change: Leverage Feedback for Agility | Agile teams don't wait for feedback, they build it in. Learn how to create fast, actionable feedback loops. | BizLibrary |
| Thrive in Change: Respond Quickly to Uncertainty | Agile teams don't just react, they're ready. Learn how to practice rapid response. | BizLibrary |
| Thrive in Change: Stay Flexible in Leadership | Rigid leadership holds teams back. Discover how to lead with flexibility and adapt fast. | BizLibrary |
Cloud computing
| Course Name | Description | Partner |
|---|---|---|
| AWS - Advanced Architecting on AWS - US & India only | Simplilearn | |
| AWS - Architecting on AWS - US & India only | Simplilearn | |
| AWS - Cloud Operations on AWS - US & India only | Simplilearn | |
| AWS - DevOps Engineering on AWS - US & India only | Simplilearn | |
| AWS Certified AI Practitioner | Simplilearn | |
| AWS Certified Cloud Practitioner (Part 1 of 7): Intro to Cloud Computing | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course covers and introduction to the AWS cloud as well as how to setup your environment and create your first user. It finishes with using multi-factor authentication for AWS. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Getting Started; (b) Intro to Cloud Computing; (c) Cloud Computing Model; (d) Architecture of Cloud Environment. Lesson 2: (a) Self Service; (b) Elasticity; (c) Demo: Elasticity VMware. Lesson 3: (a) Intro-to-AWS; (b) Services Scenario; (c) Demo: Marketplace; (d) AWS-global-infrastructure; (e) Availability Zone; (f) AWS Regions; (g) Demo: Regions. Lesson 4: (a) Setting Up Labs; (b) IAM User - After MFA for AWS. Lesson 5: (a) Demo: MFA for AWS; (b) Demo: Setup Labs - MobaXterm New. | BizLibrary |
| AWS Certified Cloud Practitioner (Part 2 of 7): EC2 and Firewalls | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course covers setting up your first EC2, as well as configuring network ACL, and Elastic Block Storage * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Launching First EC2 Instance; (b) Instance launched; (c) Firewall. Lesson 2: (a) Firewall; (b) 3 Way Handshake; (c) Simple Firewall Rule; (d) Demo: traffic. Lesson 3: (a) Network ACL; (b) Demo: NACL; (c) Block vs Object storage; (d) instance store; (e) Demo: instance store; (f) Important Points; (g) Demo: loss. Lesson 4: (a) Elastic Block Store; (b) Compute != storage; (c) EBS Portability; (d) Demo: Portability. | BizLibrary |
| AWS Certified Cloud Practitioner (Part 3 of 7): Elasticity and Storage | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course covers load balancing, tagging, and autoscaling for your site to respond intelligently to use. it also explores all the ins and outs of S3 storage. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Intro to ELB; (b) Creating first ELB; (c) Launch status. Lesson 2: (a) Tagging Strategy; (b) Intro to Auto Scaling; (c) Auto Scaling; (d) Demo Autoscaling. Lesson 3: (a) AWS S3 Introduction; (b) Use Case; (c) Create Bucket. Lesson 4: (a) S3 Public Access; (b) S3 Storage classes; (c) Infrequent Access; (d) S3 Lifecycle Policies; (e) Let's Explore; (f) Demo: policies. Lesson 5: (a) Introduction to RDS; (b) Connecting to RDS via CLI. | BizLibrary |
| AWS Certified Cloud Practitioner (Part 4 of 7): DNS and Lambda | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course starts with how CloudWatch monitors your site and what it's capable of. Then it covers DNS monitoring and analysis with Route 53 and finally touches on serverless computing with AWS Lambda. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Overview of CloudWatch; (b) SNS Introduction; (c) Introduction to DNS. Lesson 2: (a) DNS Wireshark; (b) DNS Records. Lesson 3: (a) Route 53 Introduction; (b) DNS Route 53; (c) Intro to Serverless Computing. Lesson 4: (a) AWS Lambda; (b) Introduction to Reverse Proxy. | BizLibrary |
| AWS Certified Cloud Practitioner (Part 5 of 7): CloudFront and Recognition | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course explores content delivery with Amazon CloudFront as well as how to administer your infrastructure as code with cloud formation. It finishes with video and image analysis in AWS recognition. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) CloudFront; (b) Edge Locations; (c) Understanding CDM; (d) Deploy CloudFront Distribution. Lesson 2: (a) Infrastructure as Code; (b) Demo: IAC; (c) CloudFormation. Lesson 3: (a) AWS Recognition; (b) Elastic Beanstalk; (c) Demo: Beanstalk. | BizLibrary |
| AWS Certified Cloud Practitioner (Part 6 of 7): Billing and Support | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course starts off with how to build a well-architect-ed framework as well as the total cost of ownership. It concludes with AWS documentation and billing. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Well Architected Framework; (b) ; (c) Pillar 2 Security; (d) Pillar 3 Reliability; (e) Personal health Dashboard; (f) Create Rule. Lesson 2: (a) Fundamentals of AWS Pricing; (b) AWS Support Plans; (c) Support Plans; (d) Demo: support plans. Lesson 3: (a) Total Cost Ownership; (b) Developing Business Case; (c) AWS TCO Calculator. Lesson 4: (a) AWS Whitepaper an? Documentation; (b) Consolidated Billing. | BizLibrary |
| AWS Certified Cloud Practitioner (Part 7 of 7): Security and Prep | AWS Certified Cloud Practitioner is a general overview of the AWS cloud. This path is intended for individuals in technical, managerial, sales, purchasing, or financial roles. This course wraps up the series by first talking about the shared responsibility model, what you as a customer and what amazon as a provider are responsible for. Next, it touches on Identity and Access management as well as the use of roles and the trusted advisor. It finishes with how to use AWS shield for defense against denial of service attacks and a conclusion with exam preparations. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Shared Responsibility Model; (b) Un-Patched Operating System; (c) Principle of Least Privilege; (d) Demo: least privilege. Lesson 2: (a) Identity Access Management; (b) Command Line Interface; (c) Demo: CLI. Lesson 3: (a) IAM Role; (b) Compliance; (c) Compliance Examples. Lesson 4: (a) PCI DSS Compliance; (b) end headshot; (c) AWS Artifact. Lesson 5: (a) Trusted Advisor; (b) Overview of CloudTrail. Lesson 6: (a) AWS Inspector; (b) Denial of Service; (c) DOS Demo; (d) AWS Shield 2019. Lesson 7: (a) Cloud Practice Exam Knowledge; (b) Infrastructure and Pricing Prep; (c) Demo: pointers; (d) Security Prep. | BizLibrary |
| AWS Certified Developer Associate | Simplilearn | |
| AWS Certified Machine Learning Engineer Associate | Simplilearn | |
| AWS Certified Solutions Architect (Part 1 of 9): Getting Started | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers the exam blueprint and what to expect, AWS operations, Access Control list and the AWS Service Catalog.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Exam Blueprint; (b) Multi-Account Strategy; (c) Identity Account Architecture; (d) Demo: Accounts. Lesson 2: (a) AWS Organizations; (b) Demo: Organizations; (c) AWS License Manager; (d) Demo: License Manager. Lesson 3: (a) Canned ACL; (b) Centralized Logging Solutions; (c) Demo: Logging. Lesson 4: (a) AWS Service Catalog; (b) CloudFormation StackSets; (c) Demo: StackSets. | BizLibrary |
| AWS Certified Solutions Architect (Part 2 of 9): Denial of Service | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Denial of service, Intrusion Detection Systems, Security token Service, Key management and Virtual private cloud. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Denial of Service; (b) Mitigating DDOS; (c) AWS Shield. Lesson 2: (a) IDS IPS; (b) Least Privilege; (c) IAM Policy. Lesson 3: (a) AWS STS; (b) Demo STS; (c) AWS STS Continued; (d) Demo: STS. Lesson 4: (a) Key Management Service; (b) Demo: Key Management; (c) KMS Architecture. Lesson 5: (a) NACL; (b) Global Table; (c) CloudWatch alarm; (d) Rekognition. | BizLibrary |
| AWS Certified Solutions Architect (Part 3 of 9): Health Dashboard | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers health checks and VPC endpoints, EBS and Raid, Memcached, and Elasticache.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Health Checks; (b) demo: Health Check; (c) demo: Health Check continued; (d) Failover. Lesson 2: (a) VPC Endpoints; (b) Enhanced Networking; (c) Eventual Consistency. Lesson 3: (a) EBS and RAID; (b) S3 Performance Optimzation; (c) NAT Gateway Performance. Lesson 4: (a) Memcached; (b) Redis; (c) Redis Continued. Lesson 5: (a) Elasticache; (b) Demo: Elasticache; (c) Demo: Continued; (d) Memcached vs Redis. | BizLibrary |
| AWS Certified Solutions Architect (Part 4 of 9): Health Checks and Caching | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers the Health Dashboard, RTP and RPO, Multi-AZ deploymen,t and Multi-region with Route53.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Health Dashboard; (b) Streaming Data; (c) AWS Kinesis; (d) Demo: Kinesis. Lesson 2: (a) RTO and RPO; (b) Use Case; (c) Demo: Continued. Lesson 3: (a) Multi AZ; (b) Demo: Multi AZ; (c) DR Techniques. Lesson 4: (a) Multi Region Route53; (b) Managed DNS. | BizLibrary |
| AWS Certified Solutions Architect (Part 5 of 9): Business Intelligence | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Business intelligence, the Elastic File System and how to use Docker.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Business Intelligence; (b) Demo: Redshift; (c) Redshift WLM. Lesson 2: (a) Elastic File System; (b) EFS Architecture; (c) PLacement Groups. Lesson 3: (a) Docker; (b) Elastic Container Registry. | BizLibrary |
| AWS Certified Solutions Architect (Part 6 of 9): Elastic Containers | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Elastic Container Registry and Srvice? Elastic Beanstalk and AWS directory Services. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Docker; (b) Elastic Container Registry. Lesson 2: (a) Elastic Container Service; (b) Demo: clusters. Lesson 3: (a) Elastic Beanstalk; (b) Demo:; (c) Active Directory. Lesson 4: (a) AWS Directory Service; (b) Demo: Directory Service; (c) Demo: Directory Service Continued. | BizLibrary |
| AWS Certified Solutions Architect (Part 7 of 9): Migration | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Migration Strategies, Data Pipelines, VMware Migration and Reserved Instances* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Migration Strategies; (b) Import and Export; (c) AWS Snowball; (d) Data Pipeline; (e) Demo: Pipeline. Lesson 2: (a) Data Pipeline; (b) Demo: Pipeline. Lesson 3: (a) VMware Migrations; (b) Getting Started; (c) Demo: Tagging; (d) Billings; (e) Resource Tags; (f) . Lesson 4: (a) Consolidated Billing; (b) EC2 Types; (c) EC2 Pricing. Lesson 5: (a) Reserved Instances; (b) Flexibility. | BizLibrary |
| AWS Certified Solutions Architect (Part 8 of 9): IAC and Secrets | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers AWS Secrets Manager, Infrastructure as Code, Elastic Transcoder and Athena* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) AWS Secrets Manager; (b) Key Features; (c) Data Lifecycle. Lesson 2: (a) Infrascturcure as Code; (b) DevOps; (c) Functions. Lesson 3: (a) Managed is Better; (b) Multi Part Upload; (c) S3 API. Lesson 4: (a) Elastic Transcoder; (b) Demo: Elastic Transcoder; (c) S3 Transfer Acceleration. Lesson 5: (a) AWS Athena; (b) Federation; (c) Federation Continued. Lesson 6: (a) SAML; (b) Demo: SAML; (c) More SAML. | BizLibrary |
| AWS Certified Solutions Architect (Part 9 of 9): Identity and Groups | AWS Certified Solutions Architect is for individuals who want to design cost-efficient, fault-tolerant systems on AWS. This course covers Identity Providers, AWS Certificate Manager, Transit Gateways as well as Virtual Interface and Groups* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Identity Provider; (b) SNS; (c) Demo: SNS Dashboard; (d) ; (e) Listeners. Lesson 2: (a) AWS Certificate Manager; (b) Demo: Certificate Manager; (c) Demo: Certioficate Manager Continued; (d) Cross Load Balancing; (e) Server Name Indication; (f) Cloudwatch Events. Lesson 3: (a) Transit Gateways; (b) Demo: Transit Gateways; (c) HSM; (d) Direct Connect. Lesson 4: (a) Virtual Interfaces; (b) DX Gateway; (c) Transit Gateway Concepts; (d) Demo: Transit Gateways. Lesson 5: (a) Link Aggregation Groups; (b) AppStream 2.0; (c) Lambda Edge; (d) Demo: Lambda Edge; (e) Dynamic DB Streams. Lesson 6: (a) AWS Batch; (b) Simple Workflow Service; (c) Step functions; (d) X Ray; (e) Demo: X ray. | BizLibrary |
| AWS Certified Solutions Architect Associate | Simplilearn | |
| AWS Certified Solutions Architect Professional | Simplilearn | |
| AWS Cloud Practitioner Essentials - US & India only | Simplilearn | |
| AWS Machine Learning with Python (Part 1 of 4): Your First Project | This course seeks to equip a student with a solid understanding of machine learning fundamentals as well as using AWS Rekognition. The topics covered include: Getting Started with machine learning, creating your first model, the first machine learning project, how to navigate AWS Billing and how to create training data. Lesson 1: (a) Course Prereq; (b) Create billing alert; (c) Machine Learning in SageMaker; (d) AWS Management Console. Lesson 2: (a) AWS ML Run Through; (b) Launch; (c) Model Settings; (d) Performance Metric. Lesson 3: (a) Your First Machine Learning Project Complete; (b) View Schema; (c) Review feedback; (d) Project Clean up. Lesson 4: (a) Watch Out For AWS Billing; (b) Upload Data Set to S3; (c) Create Bucket. Lesson 5: (a) Creating Training Data and Model; (b) Generating Predictions; (c) AWS Billing Quick Check. | BizLibrary |
| AWS Machine Learning with Python (Part 2 of 4): Fundamentals | This course seeks to equip a student with a solid understanding of machine learning fundamentals as well as using AWS Rekognition. Topics covered in this course are Machine Learning Basics, Unsupervised learning, neural network techniques and an introduction to reinforcement learning. Lesson 1: (a) Basics of Machine Learning; (b) Supervised Learning; (c) Learning Types. Lesson 2: (a) Unsupervised Learning; (b) Hierarchical clustering; (c) Dimensionality Reduction; (d) Deep Neural Networks; (e) Neural Network; (f) Deep Nueral Network. Lesson 3: (a) Neural Network Techniques; (b) Applications; (c) Generative Adversarial Nettwork. Lesson 4: (a) Intro to Reinforcement Learning; (b) Reinforcement Learning in Action; (c) Implement Algorith. | BizLibrary |
| AWS Machine Learning with Python (Part 3 of 4): Configurations | This course seeks to equip a student with a solid understanding of machine learning fundamentals as well as using AWS Rekognition. The topics covered include AWS Machine Learning, installing AWS CLI, creating Security groups and launching an EC2 instance. Lesson 1: (a) AWS Machine Learning Fundamentals; (b) Accuracy of Machine Learning; (c) AWS Reognition; (d) AWS Artificial Intelligence; (e) AWS Machine Learning Costs. Lesson 2: (a) Install AWS CLI; (b) Execute Commands. Lesson 3: (a) Creating Security Group AWS HB; (b) Best Practices; (c) Creating key pair and Security Groups. Lesson 4: (a) Launching an EC2 Instance; (b) Connecting to AWS Instance Putty. | BizLibrary |
| AWS Machine Learning with Python (Part 4 of 4): Rekognition | This course seeks to equip a student with a solid understanding of machine learning fundamentals as well as using AWS Rekognition. This course covers how to Download and install PyCharm, Install Boto 3 and the AWS SDK, Fetch labels from images, use Face detection as well as using an S3 for label detection. Lesson 1: (a) Download Install PyCharm; (b) Create New user Programmatic Access; (c) Using Command Line User Login. Lesson 2: (a) Install Boto3 AWS SDK for Python; (b) Creating Image Directory PyCharm; (c) Uploading Images Web Server HB; (d) Python Pprint; (e) Creating Helper Py File. Lesson 3: (a) Fetching Labels From Image; (b) Results; (c) Extracting Just Labels; (d) Face Detection Python. Lesson 4: (a) Face Detection Python; (b) Run FaceDetect. Lesson 5: (a) Using S3 Label Detection; (b) Limits of AWS Rekognition. | BizLibrary |
| AWS SysOps Associate | Simplilearn | |
| AWS Tech Essentials - US & India only | Simplilearn | |
| AWS Technical Essentials | Simplilearn | |
| AZ-104: Microsoft Azure Administrator (Part 1 of 5): Deploy and Manage Azure Compute Resources | This Certification (AZ-104) Validates how Azure Administrators implement, manage, and monitor an organization’s Microsoft Azure environment. This Domain encompasses approximately 25-30% of the exam. This course covers: Creating and Configuring of VMs, Automating Deployment, Containers and Web Apps. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) How to complete a Lab; (b) Example Lab. Lesson 2: (a) Azure Portal and Azure Cloud Shell; (b) Azure Mobile App; (c) Demo: Azure Portal; (d) Azure Cloud Shell; (e) Demo: Cloud Shell. Lesson 3: (a) Azure Powershell and CLI; (b) Azure PowerShell; (c) Demo: PowerShell; (d) Azure CLI; (e) Demo: Working with CLI. Lesson 4: (a) Azure Resource Manager; (b) Terminology; (c) Resource Groups and Deployments; (d) Resource Manager Locks; (e) Demo: Resource Groups. Lesson 5: (a) ARM Templates; (b) Demo: Quick Start. Lesson 6: (a) Virtual Machine Planning; (b) Planning Checklist; (c) Virtual Machine Sizing; (d) Storage Options. Lesson 7: (a) Creating Virtual Machines; (b) Windows Virtual Machines; (c) Windows VM Connections; (d) Demo: Create a VM in the Portal; (e) Linux Virtual Machines; (f) Demo: Connect to Linux VM. Lesson 8: (a) Virtual Machine Availability; (b) Maintenance vs. Downtime; (c) Availabilty Sets; (d) Update and Fault Domains; (e) Implementing Scale Sets; (f) Implement Autoscale. Lesson 9: (a) Virtual Machines Extensions; (b) Custom Script Extensions; (c) Desired State Config; (d) Demo: Custom Script Extension. Lesson 10: (a) Azure App Service Plans; (b) Pricing Tiers; (c) Plan Scaling; (d) Demo: App Service. Lesson 11: (a) Create an App Service; (b) Continuous Deployment; (c) Deployment Slots; (d) Secure an App Service; (e) Custom Domain Names; (f) Application Insights; (g) Demo: App Insights. Lesson 12: (a) Container Services; (b) Azure Container Instances; (c) Docker; (d) Demo: Containers. Lesson 13: (a) Azure Kubernetes Service; (b) AKS Terminology; (c) AKS Networking; (d) AKS Storage; (e) AKS Service Security; (f) AKS and Azure AD; (g) AKS Scaling; (h) Scaling to ACI; (i) Demo: Kubernetes. | BizLibrary |
| AZ-104: Microsoft Azure Administrator (Part 2 of 5): Implement and Manage Storage | This Certification (AZ-104) Validates how Azure Administrators implement, manage, and monitor an organization’s Microsoft Azure environment. This Domain Encompasses approximately 10-15% of the exam. This course covers: Managing storage accounts, Data in Azure Storage, as well as Configure Azure and blob storage. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Storage Accounts; (b) Azure Storage Services; (c) Standard and Premium Accounts; (d) Storage Types; (e) Accessing Storage; (f) Demo: Storage. Lesson 2: (a) Blob Storage; (b) Blob Containers; (c) Blob Performance Tiers; (d) Uploading Blobs; (e) Blob Acess Policies; (f) Demo: Blob Storage. Lesson 3: (a) Azure Files; (b) Files vs. Blobs; (c) Mounting File Shares in Linux; (d) Demo: File Shares. Lesson 4: (a) Storage Security; (b) Shared Access Signatures; (c) Configuring Parameters; (d) Demo: SAS; (e) Storage Service Encryption; (f) Demo: SAS Explorer. Lesson 5: (a) Content Delivery Network; (b) How CDN Works; (c) CDN Profiles; (d) CDN Time-to-live; (e) Demo: CDN. Lesson 6: (a) File Sync; (b) File Sync components; (c) File Sync Steps; (d) File Synchronization. Lesson 7: (a) Import and Export Service; (b) Import and Export Tool; (c) Import Jobs; (d) Export Jobs; (e) Demo: AZCopy. Lesson 8: (a) Data Box; (b) Data Box Products; (c) Offline Product Selection; (d) Implementation Workflow; (e) Data Box Gateway; (f) Online Implementation Workflow. | BizLibrary |
| AZ-104: Microsoft Azure Administrator (Part 3 of 5): Configure and Manage Virtual Networking | This Certification (AZ-104) Validates how Azure Administrators implement, manage, and monitor an organization’s Microsoft Azure environment. This domain encompasses approximately 30-35% of the exam. This course covers: the implementation and management of virtual networking, configuring name resolution, securing access, load balancing, as well as monitoring and troubleshooting. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Virtual Networks; (b) Subnets; (c) Demo: Create Virtual Networks; (d) Multiple NICS; (e) Demo: Create VM with Multiple NICs. Lesson 2: (a) IP Addressing and Endpoints; (b) Public IP Addressing; (c) Demo: Manage IP Addresses; (d) Service Endpoints; (e) Demo: Service Endpoints. Lesson 3: (a) Azure DNS; (b) Verify Custom Domain; (c) DNS Record Sets; (d) DNS for Private Domains; (e) Demo: DNS Resolution. Lesson 4: (a) Network Security Groups; (b) NSG Rules; (c) Create NSG Rules; (d) Demo: Network Security Rules. Lesson 5: (a) VNet Peering; (b) Gateway Transit and Connectivity; (c) Service Chaining; (d) Demo: VNet Pairing. Lesson 6: (a) VNet-to-VNet Connections; (b) Implement Connections; (c) Gateway SKUs; (d) Create VPN Connection; (e) Demo: VNet to VNet Connections. Lesson 7: (a) Azure Express Route; (b) Expressroute Capabilities; (c) Expressroute Connections; (d) Coexisting and ExpressRoute. Lesson 8: (a) Network Routing; (b) User Defined Routes; (c) Routing Example; (d) Create a Routing Table; (e) Demo: Custom Routing Tables. Lesson 9: (a) Azure Load Balancer; (b) Public Load Balancer; (c) Internal Load Balancer; (d) Backend Pools; (e) Session Persistence; (f) Health Probe. Lesson 10: (a) Azure Traffic Manager; (b) Priority Routing; (c) Weighted Routing; (d) Distributing Network Traffic. | BizLibrary |
| AZ-104: Microsoft Azure Administrator (Part 4 of 5): Manage Azure Identities and Governance | This Certification (AZ-104) Validates how Azure Administrators implement, manage, and monitor an organization’s Microsoft Azure environment. This Course covers the Identities and Governance domain accounting for approximately 15-20% of the exam. It elaborates on Azure AD objects, Role-Based Access Control, Subscriptions and Governance. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure AD Benefits; (b) Azure AD Editions; (c) Azure AD Tenants. Lesson 2: (a) Azure AD Connect; (b) Password Hash Synchronization; (c) Federation with AD; (d) Azure AD Connect Health. Lesson 3: (a) Azure AD Join; (b) Azure AD Joined Devices; (c) Hybrid Azure AD Joined Devices; (d) Configure Azure AD Join. Lesson 4: (a) Multi-Factor Authentication; (b) MFA Authtication Options; (c) Requiring MFA; (d) Trusted IPAs; (e) Fraud Alerts; (f) Demo: MFA. Lesson 5: (a) Azure AD Identity Protection; (b) Azure AD Risk Events; (c) User Risk Policy; (d) Sign-in Risk Policy. Lesson 6: (a) Self-Service Password Reset; (b) Authentication Methods for Password Reset; (c) SSPR Registration; (d) Comparing SSPR to MFA. Lesson 7: (a) Subscriptions and Accounts; (b) Management Groups; (c) Create Management Groups; (d) Getting a Subscription; (e) Subscription Usage; (f) Resource Limits; (g) Demo: Billing. Lesson 8: (a) Role-based Access Control; (b) RBAC Roles; (c) Admin Permissions; (d) Role Definitions; (e) Demo: RBAC. Lesson 9: (a) Users and Groups; (b) Bulk User Accounts; (c) Group Accounts; (d) Demo: Users and Groups. Lesson 10: (a) Azure Policy; (b) Implement Azure Policy; (c) Demo: Azure Policy. | BizLibrary |
| AZ-104: Microsoft Azure Administrator (Part 5 of 5): Monitor and Backup Azure Resources | This Certification (AZ-104) Validates how Azure Administrators implement, manage, and monitor an organization’s Microsoft Azure environment. This domain encompasses approximately 10-15% of the exam. This course covers: monitoring resources used, metrics, analytics, alerts, as well as implementing backup and recovery. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Monitor; (b) Key Capabilities; (c) Data Types; (d) Azure Advisor; (e) Query Activity Log. Lesson 2: (a) Azure Alerts; (b) Creating Alert Rules; (c) Action Groups; (d) Alerts Experience; (e) Demo: Alerts. Lesson 3: (a) Log Analytics; (b) Create a Workspace; (c) Data Sources; (d) Demo: Log Analytics. Lesson 4: (a) Network Watcher; (b) Monitoring and Visualization; (c) Diagnostics; (d) Next Hop; (e) VPN Diagnostics; (f) NSG Flow Logs; (g) Connection Troubleshoot. Lesson 5: (a) Data Replication; (b) Locally-redundant Storage; (c) Geo-redundant Storage; (d) Compare Strategies. Lesson 6: (a) Azure Backup; (b) Recovery Services Vault Backup Options; (c) Demo: Backup Azure File Shares. Lesson 7: (a) Virtual Machine Backups; (b) VM Data Protection; (c) Azure to Azure Architecture; (d) Implementing VM Backups; (e) Implement VM Restore; (f) Backup Comparison. | BizLibrary |
| Blockchain in AWS (Part 1 of 2): What is Blockchain | Blockchain is a chain or records stored in the forms of blocks which are controlled by no single authority and is the principle technology behind Bitcoin. In this course, you'll learn what Blockchain is, an identity and Hyperledger vs Ethereum. * Lesson 1: (a) What is Blockchain; (b) What Makes up a Blockchain. Lesson 2: (a) Hyperledger vs Ethereum; (b) Introduction to Hyperledger; (c) Hyperledger Fabric. Lesson 3: (a) What is an Identity; (b) Membership Service Providers. | BizLibrary |
| Blockchain in AWS (Part 2 of 2): Blockchain Options | Blockchain is a chain or records stored in the forms of blocks which are controlled by no single authority and is the principle technology behind Bitcoin. In this course you'll learn Blockchain options inside Amazon Web Services, how to create VPC and use Containers as well as use Cloudformation to deploy hyperledger. Lesson 1: (a) Blockchain Options in AWS; (b) AWS Hyperledger Template. Lesson 2: (a) Creating VPC; (b) Creating Key Pair and Security Groups; (c) Creating Roles and Policies; (d) Monitoring using Hyperledger Explorer. Lesson 3: (a) Exploring CLI Container; (b) Creating a GoLang Chaincode; (c) Install and Instantiate Chaincode; (d) Invoking Transactions and Running Queries; (e) Using a cloudformation template to deploy hyperle. | BizLibrary |
| CI/CD Pipeline with GitHub Actions | Simplilearn | |
| CI/CD Pipeline with Jenkins | Simplilearn | |
| Configuration Management with Ansible and Terraform | Simplilearn | |
| Container Orchestration with Kubernetes | Simplilearn | |
| Containerization with Docker | Simplilearn | |
| DevOps Foundations: Version Control and CI/CD with Jenkins | Simplilearn | |
| DevOps Fundamentals (Part 1 of 2): Get Started | DevOps is the union of people, process, and products to enable the continuous delivery of value to end users. This course will get you started with DevOps, with a history of how DevOps has evolved, How Agile practices work, and DevOps Automation. Lesson 1: (a) What is DevOps; (b) Value of DevOps. Lesson 2: (a) History of DevOps; (b) DevOps Metrics. Lesson 3: (a) Agile Practices Applied to DevOps; (b) Source Version Control. Lesson 4: (a) Devops Automation; (b) Demo: Kubernetes. | BizLibrary |
| DevOps Fundamentals (Part 2 of 2): Clustering and Performance | DevOps is the union of people, process, and products to enable the continuous delivery of value to end users. This course will Create Clusters, Explain GIT, Testing and Performance and Conclusion. Lesson 1: (a) Demo: Creating Cluster; (b) Unify Dev and Ops. Lesson 2: (a) Concept of GIT; (b) Continous Delivery Integration. Lesson 3: (a) Configuration Management; (b) Release Management. Lesson 4: (a) Performance Monitoring; (b) Conclusion. | BizLibrary |
| Google Cloud Associate Cloud Engineer | Simplilearn | |
| Google Cloud Digital Cloud Leader | Simplilearn | |
| Microsoft Azure Fundamentals (Part 1 of 4): Domain 1: Cloud Concepts | Domain 1 makes up 15-20% of the exam questions. This course covers, what is cloud computing, cloud concepts, computing models, service categories, how to create an Azure account and the introduction to the Azure platform. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is Cloud Computing; (b) Why Cloud Computing. Lesson 2: (a) Two Essential Cloud concepts; (b) Three Cloud Computing Models; (c) Three Cloud Service Categories. Lesson 3: (a) Create an Azure Account; (b) Billing and Support; (c) Intro to Azure. Lesson 4: (a) Service Level Agreements; (b) Regions and Zones; (c) Resource Groups and Resource Manager; (d) Demo: Virtual Machine; (e) Demo: Verify and Clean Up. | BizLibrary |
| Microsoft Azure Fundamentals (Part 2 of 4): Domain 2: Core Azure Services | Domain 2 makes up 30-35% of the exams questions. This course covers Azure Compute, serverless computing, storage benefits, database concepts and an Azure solutions overview. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Compute Overview; (b) Virtual Machines; (c) Azure Containers; (d) Azure App Services. Lesson 2: (a) Azure Serverless Computing; (b) Deploy a Wordpress Site; (c) Hands On Web App. Lesson 3: (a) Azure Storage Benefits; (b) Blob Storage; (c) Files Disk and Queue; (d) Storage HandsOn. Lesson 4: (a) Database Concepts; (b) Database Options; (c) Database Migration Service. Lesson 5: (a) Azure Solutions Overview; (b) Internet of Things; (c) Big Data; (d) Artificial Intelligence; (e) Serverless; (f) DevOps and DevTest. | BizLibrary |
| Microsoft Azure Fundamentals (Part 3 of 4): Domain 3: Security Privacy and Trust | Domain 3 is 25-30% of the exam. This course covers Defense in depth, Azure Information Protection as well as Governance and Privacy. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Defense in Depth Overview; (b) Network Security; (c) DDoS and UDR; (d) Azure Authentication. Lesson 2: (a) Azure Information Protection; (b) Azure Security Center; (c) Azure Threat Protection and Keyvault. Lesson 3: (a) Governance and Privacy Overview; (b) Azure Monitor and Service Health; (c) Policies and RBAC; (d) Blueprints and Locks; (e) Compliance; (f) Azure Government and Azure China. | BizLibrary |
| Microsoft Azure Fundamentals (Part 4 of 4): Domain 4: Pricing and Support | Domain 4 covers 20-25% of the exam. This course covers: Azure management tools, Pricing, Subscriptions, cost management, Subscriptions and tools. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Management Tools; (b) Azure Cloud Shell; (c) Demo Using Cloud Shell; (d) Pricing Overview. Lesson 2: (a) Azure Subscriptions; (b) Cost Management Tools; (c) Demo Azure Cost Tools. | BizLibrary |
| Microsoft Azure Security (Part 1 of 8:) Azure Overview | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover an overview of Azure Security consisting of: Azure Building Blocks, Azure Active Directory , App Management using AAD, publishing Apps and Synchronizing users. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure security building blocks; (b) Resource management security. Lesson 2: (a) Azure Active Directory (AAD); (b) Demo: Create user in AAD. Lesson 3: (a) Application management using AAD; (b) Demo: Walkthrough of My Apps portal. Lesson 4: (a) Demo: Publish an On-premise app; (b) Demo: Configure password based SSO. Lesson 5: (a) AD connect and supported topologies; (b) Demo: Synchronize users from on premise AD. | BizLibrary |
| Microsoft Azure Security (Part 2 of 8:) Conditional Access | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover AAD Conditional Access Consisting of, AAD access, Device based access and AAD Identity Protection. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Conditional Access in AAD; (b) Demo: Location based conditional access policy. Lesson 2: (a) Device based conditional based access; (b) Demo: Join a Windows 10 device with AAD; (c) Demo: Implement device based conditional access i. Lesson 3: (a) Azure AD Identity protection; (b) Demo: Identity protection features and policies. | BizLibrary |
| Microsoft Azure Security (Part 3 of 8:) Role-Based Access | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover Role-based Access Control which consists of: Role-based Access Control, Azure AD Application Registration and Managed Identities. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Role Based Access Control; (b) Demo: Walkthorugh of roles; (c) Demo: Creation of Dynamic group and role assignme. Lesson 2: (a) Azure AD App registrations; (b) Demo: Creation of service principle. Lesson 3: (a) Introduction to Managed Identities; (b) Demo: Creation of managed service identity. | BizLibrary |
| Microsoft Azure Security (Part 4 of 8:) Azure Policies | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover Azure Policies which consists of : Azure Policies, Resource Providers and Locks, AAD Privileged Identity and Protect AD Roles with PIM. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Azure policies; (b) Demo: Implement Azure policies and initiatives. Lesson 2: (a) Introduction to Resource Providers and Locks; (b) Demo: Manage resource providers and locks. Lesson 3: (a) Introduction to Azure AD Privileged identity mana; (b) Demo: Enable AAD PIM and carry out access reviews. Lesson 4: (a) Demo: Protect AD roles with PIM; (b) Demo: Protect resource roles with PIM. | BizLibrary |
| Microsoft Azure Security (Part 5 of 8:) Network Security | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover Network Security: Network Security Controls, Azure Firewall Hub, Security Groups, Endpoints and Policies and Remote access Management. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Overview of Azure Network security controls; (b) DDoS & Azure Firewall. Lesson 2: (a) Demo: Implement Azure firewall in Hub and Spoke a; (b) Demo: Implement Azure firewall continued. Lesson 3: (a) Network and Application security groups; (b) Demo: Implement network and application security . Lesson 4: (a) Service endpoints and policies; (b) Demo: Configure service endpoints. Lesson 5: (a) Remote access management; (b) Demo: Remote access Azure Windows VM. Lesson 6: (a) Introduction to Azure IaaS security best practices; (b) Introduction to Azure VM endpoint protection; (c) Demo: Install Microsoft Antimalware on Azure VM. Lesson 7: (a) Introduction to Azure VM update management; (b) Demo: Enable update management solution on Azure . Lesson 8: (a) Introduction to Azure VM storage; (b) Demo: Carry out disk encryption; (c) Demo: Azure VM Backup encryption. | BizLibrary |
| Microsoft Azure Security (Part 6 of 8:) Storage and DB Security | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover Storage and Database Security: Storage Security, Data Plane Security, SQL DB Security and Always Encrypted in Azure. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Storage security; (b) Demo: Walkthrough of Azure storage security. Lesson 2: (a) Azure Storage Data plane security deep dive; (b) Demo: Create and use SAS Keys. Lesson 3: (a) Azure SQL database security overview; (b) Demo: Implement Access control; (c) Demo: Implement advanced data security and audit. Lesson 4: (a) Demo: Implement Always encrypted; (b) COSMOS DB security. | BizLibrary |
| Microsoft Azure Security (Part 7 of 8:) Application Security | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover Application Security consisting of: App Service Security, Service Secure Deployment and the Azure Key vault. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to App service security; (b) Demo: Authentication with AAD and configure SSL. Lesson 2: (a) Introduction to App service secure deployment; (b) Demo: Publish app into Azure; (c) Demo: Enable continuous integration. Lesson 3: (a) Introduction to Azure Key Vault; (b) Demo: Create and manage Azure key vault; (c) Demo: Retrieve the secret in Azure Key vault. | BizLibrary |
| Microsoft Azure Security (Part 8 of 8:) Security Monitoring | This course helps prepare for the Microsoft Certified: Azure Security Engineer (AZ-500 exam). It will cover Azure Security monitoring, Azure Security Center and Exam Prep. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Azure security monitoring; (b) Introduction to Azure monitor. Lesson 2: (a) Introduction to Alerts and Autoscale; (b) Demo: Walkthrough of Azure monitor. Lesson 3: (a) Introduction to Azure monitor logs; (b) Demo: Create and configure log analytics workspa. Lesson 4: (a) Demo: Configure log search alert; (b) Demo: Walkthrough of monitoring solutions. Lesson 5: (a) Azure Active Directory monitoring overview; (b) Demo: Walkthrough of AAD reports. Lesson 6: (a) Introduction to Azure Security Center; (b) Demo: Implement preventive measures. Lesson 7: (a) Demo: Implement Just In Time Access; (b) Demo: Investigate security alert. | BizLibrary |
| Microsoft Azure Services (Part 1 of 9): Overview and Storage | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud-based solutions and services. This course covers an introduction to Azure as well as to Azure Storage. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Services Overview - 10000 feet view; (b) Azure Resource Structure; (c) Cloud Computing. Lesson 2: (a) Introduction to Microsoft Azure; (b) Demo: Azure Portal Overview. Lesson 3: (a) Azure Storage Services Building Blocks; (b) Overview of Azure Storage Accounts; (c) Demo: Create Azure storage using Azure portal. Lesson 4: (a) Overview of Azure Blob Storage; (b) Demo: Create a container and upload a blob into c; (c) Overview of Storage Account and Blob config; (d) Demo: Configure custom domain for storage account. Lesson 5: (a) Azure storage security overview; (b) Demo: Azure security features using Azure portal; (c) Introduction to Azure file storage; (d) Demo: Create a file storage and Implement. Lesson 6: (a) Azure table and queue storage; (b) Azure disk storage; (c) Azure storage monitoring overview; (d) Demo: Monitor logs and metrics; (e) Overview of tools available to manage Azure stora; (f) Demo: Manage Azure storage resources using storag. | BizLibrary |
| Microsoft Azure Services (Part 2 of 9): Network Services | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers an introduction to Azure Network Services as well as security groups, interfaces and VNets. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Azure network services architectu; (b) Azure Virtual Network definition and capabilities; (c) Demo: Create a virtual network and subnets using . Lesson 2: (a) Introduction to Network Security groups; (b) Demo: Create a network security group; (c) Demo: Create two web servers and deploy. Lesson 3: (a) Introduction to Network interfaces Route tables a; (b) Demo: Create a user defined route to route traffi; (c) Demo: Carry out peering of two virtual networks i; (d) IP Address configuration; (e) Demo: IP address configuration using Azure portal. Lesson 4: (a) VNets; (b) Introduction to Load Balancer and Traffic manager; (c) Azure load balancer walkthrough; (d) Demo: Internet load balancing using Azure load ba; (e) Introduction to VPN Gateway. | BizLibrary |
| Microsoft Azure Services (Part 3 of 9): Compute Services | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers Azure Compute, VM storage as well as how to Monitor and Backu. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure compute services building blocks overview; (b) Virtual machines deployment options and configura; (c) Demo: Creation of Azure virtual machine using Azu; (d) Demo: Creation of Virtual machine using Azure pow. Lesson 2: (a) Overview of Azure VM storage; (b) Demo: Managed and Unmanaged disks; (c) Introduction of availability sets zones and stora; (d) Demo: Creation of an Availability set and deployi. Lesson 3: (a) Overview of Virtual machine scale sets; (b) Demo: Scaling of Azure virtual machines - Part 1; (c) Demo: Scaling of Azure virtual machines - Part 2. Lesson 4: (a) Overview of Azure Backup; (b) Demo: Taking a backup of a VM using Azure backup ; (c) Overview of Azure VM security; (d) Demo: RBAC of Azure VM and managed service identi. Lesson 5: (a) Overview of Azure VM monitoring; (b) Demo: Azure VM metrics and configure an activity ; (c) Introduction to Azure cloud service; (d) Demo: Creation of cloud service using Azure porta. Lesson 6: (a) Introduction to Azure Service Fabric; (b) Demo: Create a secure service fabric cluster usin; (c) Demo: Create a service fabric application and pub. | BizLibrary |
| Microsoft Azure Services (Part 4 of 9): Apps and Database | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers Application Building blocks as well as Mobile apps and the Azure Notification Hub. It also includes Azure Database Services, SQL DB Monitoring and the Azure Data Factory * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Azure App service building blocks; (b) App service plan overview; (c) Demo: Create App Service plan; (d) Demo: Create an Azure Web App using portal; (e) Demo: Deploying an application into Azure web app. Lesson 2: (a) Introduction to Azure mobile apps; (b) Demo: Create a mobile backend usin? portal and c. Lesson 3: (a) Introduction to Azure notification hub and Mobile; (b) Introduction to API Apps and API management; (c) Demo: Create an API app using portal and publish ; (d) Demo? Creation of API management and walkthrough. Lesson 4: (a) Introduction to Azure app service backup and scal; (b) Demo: Scale up of App service an? Scale out of A; (c) Introduction to App Service security; (d) Demo: Enable authentication with Azure active dir. Lesson 5: (a) Introduction to App Service monitoring; (b) Demo: Monitoring features of Azure app service; (c) Content distribution network; (d) Media services and Search. Lesson 6: (a) Introduction to Azure database services building ; (b) Azure SQL Database overview; (c) Demo: Creation of Azure SQL database using Azure ; (d) Azure SQL Database configuration overview; (e) Demo: Configuration of firewall rules and Active . Lesson 7: (a) Azure SQL managed instance overview; (b) Azure SQL database security overview; (c) Demo: Walthrough of Azure SQL database security f. Lesson 8: (a) Azure SQL database monitoring overview; (b) Demo: Walkthrough of Azure SQL database motoring ; (c) Azure COSMOS DB overview. Lesson 9: (a) Introduction to Azure data factory; (b) Demo: Creation of data factory using Azure portal; (c) SQL Stretch database and SQL Data Warehouse. | BizLibrary |
| Microsoft Azure Services (Part 5 of 9): Big Data | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers the Azure Big Data Solution as well as Data Bricks and Power B. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure big data solution building blocks; (b) Data Lake Store; (c) Demo: Create a data lake store continued; (d) Demo: Ingest data into Data Lake store using Data. Lesson 2: (a) Introduction to Azure HDInsight; (b) Demo: Process the data in blob storage using Azur. Lesson 3: (a) Introduction of Azure Data Bricks; (b) Demo: Create Data bricks workspace and Spark clus; (c) Demo: Extract and transform the data using Spark ; (d) Demo: Load the data into SQL Data Warehouse. Lesson 4: (a) Introduction to Power BI; (b) Demo: Visualize the data using Power BI; (c) Introduction to Azure data explorer; (d) Demo: Create data explorer and query data. Lesson 5: (a) Azure data catalog; (b) Demo: Create data catalog and register data assets. | BizLibrary |
| Microsoft Azure Services (Part 6 of 9): Enterprise App Integration | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers Azure Enterprise App Integration as well as the Azure Service bus and Data Gateway * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Enterprise Application Integration building; (b) Azure Logic Apps; (c) Demo: Create a logic app using Azure portal. Lesson 2: (a) Demo: Extend the logic app to create sales order ; (b) Create Table. Lesson 3: (a) Introduction to Azure functions; (b) Demo: Create an Azure function using Azure portal; (c) Demo: Call Azure function from logic app to trans. Lesson 4: (a) Introduction to Azure service bus; (b) Demo: Creation of Service Bus namespace; (c) Demo: Sending messages into Queue using logic app. Lesson 5: (a) Introduction to On-premise data gateway; (b) Demo: Install on-premise data gateway; (c) Demo: Develop Logic app to access files. Lesson 6: (a) Introduction to Enterprise Integration Pack; (b) Demo: Create an Integration Account and link to l; (c) Introduction to Azure Event Grid. | BizLibrary |
| Microsoft Azure Services (Part 7 of 9): Internet of Things | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers the Azure Internet of Things, the IOT Hub as well as Stream Analytics and device provisioning. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure IoT building blocks; (b) Event Hub; (c) Demo: Create an Event hub using Azure portal and . Lesson 2: (a) Overview of Azure IoT Hub; (b) Demo: Creation of IoT Hub and device and apply de; (c) Demo: Send messages into IoT hub using a simulate. Lesson 3: (a) IoT Hub communication; (b) Demo: Define message routing to route messages to. Lesson 4: (a) Introduction to Stream Analytics; (b) Demo: End to End events flow from device to Power; (c) Demo: Trigger an Azure function from Stream Analy. Lesson 5: (a) Overview of Azure IoT Edge and Device provisionin; (b) IoT Central and IoT Solution accelerators; (c) Azure Time Series Insights; (d) Demo: Explore the IoT telemetry data using Time s. | BizLibrary |
| Microsoft Azure Services (Part 8 of 9): Security | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers Azure Security as well as Conditional Access, policies and Security Center * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Azure Security building blocks; (b) Storage Security. Lesson 2: (a) Introduction to Azure Active Directory and its ca; (b) Demo: Key capabilities of Azure Active Directory. Lesson 3: (a) Introduction to Azure Role Based Access Control; (b) Demo: Roles and Custom role creation; (c) Demo: Dynamic group and role assignment. Lesson 4: (a) Introduction to Conditional Access in AAD; (b) Demo? Location based conditional access policy. Lesson 5: (a) Introduction to Azure policies and Initiatives; (b) Demo: Implement Azure policies and initiatives. Lesson 6: (a) Azure Security Center (ASC); (b) Demo: Azure security centre capabilities. Lesson 7: (a) Introduction to Azure Key Vault; (b) Demo: Azure Key Vault capabilities; (c) Demo: Retrieve the secret in Azure Key vault from. | BizLibrary |
| Microsoft Azure Services (Part 9 of 9): Monitoring and Diagnostics | The AZ-900 Microsoft Azure Fundamentals Exam is intended for candidates with non-technical backgrounds or who have some involvement with cloud based solutions and services. This course covers Azure Monitoring and Activity logs as well as Application Insight. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Monitoring and Diagnostic related services; (b) Azure monitor. Lesson 2: (a) Activity logs and metrics; (b) Alerts and Autoscale; (c) Demo? Azure monitor and configure an alert. Lesson 3: (a) Azure monitor logs; (b) Demo: Create and configure log analytics work spa. Lesson 4: (a) Demo: Configure log search alert and import monit; (b) Demo: Monitoring solutions. Lesson 5: (a) Application Insights; (b) Demo: Application insights features. | BizLibrary |
| Microsoft Certified Azure Developer Associate: AZ:204 | Simplilearn | |
| Microsoft Certified DevOps Engineer Expert AZ-400 | Simplilearn | |
| Microsoft Certified: Azure Administrator Associate AZ-104 | Simplilearn | |
| Microsoft Certified: Azure AI Engineer Associate (AI-102) | Simplilearn | |
| Microsoft Certified: Azure AI Fundamentals (AI-900) | Simplilearn | |
| Microsoft Certified: Azure Fabric Data Engineer Associate (DP-700) | Simplilearn | |
| Microsoft Certified: Azure Fundamentals | Simplilearn | |
| Microsoft Certified: Azure Fundamentals (AZ-900) | Simplilearn | |
| Microsoft Certified: Azure Security Engineer Associate AZ-500 | Simplilearn | |
| Microsoft Certified: Designing Microsoft Azure Infrastructure Solutions AZ-305 | Simplilearn | |
| Monitoring and Logging in DevOps | Simplilearn | |
| Scaling Docker for AWS (Part 1 of 5): Getting Started | This course is all about how to scale web applications with Docker on Amazon Web Services. This course covers how to get Started, creating an ssh keypair, creating Elastic Container Service IAM Roles and installing the AWS Command Line Interface. Lesson 1: (a) What Does this Course Cover; (b) How Does it Compare to Other Services; (c) What is Amazon ECS; (d) Benefits of Using the AWS CLI. Lesson 2: (a) Creating an ssh Keypair; (b) Creating a Security Group. Lesson 3: (a) Creating ECS IAM roles; (b) Getting Setup on AWS. Lesson 4: (a) Installing and Configuring the AWS CLI; (b) Installing Docker; (c) Introduction; (d) Setting up an Initial Course Folder. | BizLibrary |
| Scaling Docker for AWS (Part 2 of 5): Elastic Container Service | This course is all about how to scale web applications with Docker on Amazon Web Services. This course covers breaking down the ECS component, container instances, scheduler and Starting Tasks. Lesson 1: (a) Breaking Down Each ECS Component; (b) Clusters; (c) Container Agent. Lesson 2: (a) Container Instances; (b) ECS CLI; (c) Private Docker Registry ECR. Lesson 3: (a) Scheduler; (b) Scheduling Services. Lesson 4: (a) Starting Tasks; (b) Task Definitions; (c) Tearing Down our Cluster. | BizLibrary |
| Scaling Docker for AWS (Part 3 of 5): Demo Application | This course is all about how to scale web applications with Docker on Amazon Web Services. This course covers Building the Demo Application, Generating a new Rails Project and setting up a Strong Foundation. Lesson 1: (a) Building the Demo Application; (b) Dockerizing Your Rails Application. Lesson 2: (a) Generating a New Rails Project; (b) Introduction; (c) Other Web Frameworks and Custom Apps; (d) Running the Application Locally. Lesson 3: (a) Setting up a Strong Foundation; (b) Working with the Application. | BizLibrary |
| Scaling Docker for AWS (Part 4 of 5): Deployment | This course is all about how to scale web applications with Docker on Amazon Web Services. This course covers how to Prepare for deployment, setting up the elastic load balancer, elasticache for Redis and using and configuring nginx. Lesson 1: (a) Introduction; (b) Profiling the Ruby on Rails Application; (c) Benchmark with Work. Lesson 2: (a) Setting up an Elastic Load Balancer; (b) Details of ELB; (c) Setting up an S3 Bucket. Lesson 3: (a) Setting up Elasticache for Redis; (b) Setting up RDS for Postgres. Lesson 4: (a) Using and Configuring nginx; (b) Visualizing the Applications Architecture. | BizLibrary |
| Scaling Docker for AWS (Part 5 of 5): Automation | This course is all about how to scale web applications with Docker on Amazon Web Services. This course is all about how to scale web applications with Docker on Amazon Web Services. This course covers how to benefit from Amazons free tier, automating deployments, using the AWS console and logs, registering task definitions, and updating the load balancer to handle SSL. Lesson 1: (a) Benefiting from Amazons Free Tier; (b) Comparing Costs to other Cloud Providers; (c) Experimenting with Different Traffic Figures; (d) Going over the Cost Spreadsheet; (e) Introduction. Lesson 2: (a) Automating Deployments with a Script; (b) Creating the Private Registry Repositories; (c) Creating the Production Cluster. Lesson 3: (a) Exploring the AWS Console and Container Logs; (b) Introduction; (c) Pushing Application Changes Without Downtime. Lesson 4: (a) Registering the Task Definitions; (b) Scheduling Services. Lesson 5: (a) Spinning up Multiple Container Instances; (b) Creating Free ssl Certificates with Amazon ACM; (c) Introduction; (d) Updating nginx to Handle ssl. Lesson 6: (a) Updating the ELB to Handle ssl; (b) Updating the Security Group to Handle ssl; (c) Wiring up the ELB Endpoint to a Domain Name. | BizLibrary |
| Site Reliability Engineering (SRE) | Simplilearn | |
| Strategies & Best Practices for a Secure Multi-Cloud Architecture | Over the course of the past decade, Cloud Computing has evolved with lightning speed and has become an indispensable part of our day to day computing lives. Can you even imagine a world without the Cloud! Today Cloud innovation and evolution marches on, with more and more organizations now adopting a Multi-Cloud strategy. While the Multi-Cloud approach clearly delivers many benefits, it can be difficult to secure due to a lack of visibility across hosts and services. In this report, Trevor Smith, Executive Vice President of Brite Computers, takes a close look at strategies and best practices that will help IT and business professionals create a safe, secure Multi-Cloud environment that delivers. | BizLibrary |
| Terraform Associate | Simplilearn |
Coaching
| Course Name | Description | Partner |
|---|---|---|
| 4 Lessons to Turn Around Poor Performers | The poor performance of even just one person can impact the whole workplace. It can undermine morale, negatively impact team dynamics and collaboration, lead to missed deadlines and decreased productivity. In this video, 4 Lessons to Turn Around Poor Performers, you will learn how to effectively manage poor performers and ensure the success of the individual(s) concerned, their coworkers, and the entire team. Psychologists Eve Ash and Peter Quarry describe the signs of poor performance, how can it be diagnosed and the strategies for turning it around. | BizLibrary |
| 5 Ways to Coach for Best Performance | In this video, 5 Ways to Coach for Best Performance, you will learn that a workplace coach plays a vital role in overcoming people's weaknesses, building on their strengths and encouraging peak performance. Coaching has many benefits: it engenders higher levels of engagement, boosts confidence, enhances communications skills, stimulates in-depth learning and increases sense of safety in the workplace. In this video, psychologist Peter Quarry outlines five ways to coach for optimal performance: determine the coaching goal, clarify specific expectations, build skills and enhance strengths, encourage and boost confidence and challenge and develop motivation. | BizLibrary |
| 9-Box Grid Assessment: Managing Based on Performance and Potential | Welcome to the “9-Box Grid Assessment: Managing Based on Performance and Potential” video lesson meant to help leaders customize their management approach according to the employee they’re working with. This lesson is the second in this two-part video course that explains how to effectively lead employees based on their performance and potential. Throughout this lesson, viewers will learn tactics for managing each employee based on their category in the nine-box grid. Ultimately, viewers should be able to improve the performance of lower performers, as well as retain and even promote employees with high potential. | BizLibrary |
| 9-Box Grid Assessment: Rating Performance and Potential | Welcome to the “9-Box Grid Assessment: Rating Performance and Potential” video lesson intended to introduce this talent management tool and describe the characteristics of the nine boxes. This lesson is the first in this two-part video course that explains how to effectively lead employees based on their performance and potential. In this lesson, viewers will learn how to gather relevant data and analyze it to evaluate an employee’s current performance and anticipated future performance. Then, learners will discover how to apply this information to place each employee in one of the nine boxes. In the end, viewers should understand all nine categories and recognize how coaching and succession planning fit into them. | BizLibrary |
| An Organization's Guide to 360 Surveys | Welcome to the “An Organization’s Guide to 360 Surveys” course designed to give organizational leaders a better understanding of 360 surveys. This course, comprising two lessons, will go over what a 360 survey is and how to properly create and conduct one. Additional topics that will be discussed in this course include how a 360 survey differs from other performance reviews, its benefits, and a guide for conducting a survey from start to finish. By the end, expect to have useful knowledge about this employee review process and all that it can offer. | BizLibrary |
| An Organization's Guide to 360 Surveys: Conducting 360 Surveys | Welcome to the “Conducting 360 Surveys” lesson designed to give organizational leaders a step-by-step guide on how to conduct, analyze, and review 360 surveys. This lesson is the last of two in the “An Organization’s Guide to 360 Surveys” course, which will go over what a 360 survey is and how to properly create and conduct one. This lesson will dive into topics such as what questions to ask, who should complete surveys, ways to analyze and review surveys, and so much more. By the end, expect to have a clear understanding of how to create and conduct 360 surveys that will benefit all employees. | BizLibrary |
| An Organizations Guide to 360 Surveys: Understanding 360 Surveys | Welcome to the “Understanding 360 Surveys” lesson designed to give organizational leaders a basic understanding of 360 surveys. This lesson is the first of two in the “An Organization’s Guide to 30 Surveys” course, which will go over what a 360 survey is and how to properly create and conduct one. This lesson will dive into topics such as what a 360 survey is, who can use them, and how it might benefit an organization. By the end, expect to have a more detailed outlook on 360 surveys and their role in helping to improve employee performance. | BizLibrary |
| Becoming a More Effective Coach | Welcome to the “Becoming a More Effective Coach” video lesson intended to help you understand how to evaluate and coach your employees in a positive, productive manner. Being a good coach is essential if you want to see your employees grow and develop their skills on your team and beyond. So, from this lesson, you’ll learn about the characteristics to look for in a coachable employee. Then, this lesson explains several coaching styles that you can employ, depending on the needs of the employee and the circumstances of your team. Ultimately, by completing this lesson, you’ll be well on your way to becoming a more effective coach for your employees. | BizLibrary |
| Being a Great Mentor or Mentee | Welcome to our video course "Being a Great Mentor or Mentee." An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. This course included six video lessons with a final quiz at the end of the course. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Being a Great Mentor or Mentee (Part 1 of 6): Mentoring Is a Must | Welcome to the "Being a Great Mentor or Mentee" course An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. This video lesson, the first in a series of six, will explain the basics of a mentoring relationship, why mentoring is valuable to personal development and the long-term success of your organization, and a few important things that mentoring is NOT. | BizLibrary |
| Being a Great Mentor or Mentee (Part 2 of 6): The Mentoring Agreement | Welcome to "Being a Great Mentor or Mentee." An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. The second of six video lessons on how to be a great mentor or mentee, this lesson discusses how to frame your relationship in a way that provides clear goals and a path to mutual benefit for both partners. The lesson explains why an agreement is critical to the mentoring process and provides eight key requirements of a mentoring agreement. | BizLibrary |
| Being a Great Mentor or Mentee (Part 3 of 6): Role of the Mentor | Welcome to "Being a Great Mentor or Mentee." An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. "The Role of the Mentor" is the third of six video lessons in this series on being a great mentor or mentee. As you may have surmised, this lesson focuses on the mentor's part in a mentoring relationship. The lesson will lay out the mentor's responsibilities toward the mentee, the benefits that accrue for the mentor themselves, and what traits make an effective mentor. | BizLibrary |
| Being a Great Mentor or Mentee (Part 4 of 6): Role of the Mentee | Welcome to "Being a Great Mentor or Mentee." An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. This video lesson, the fourth of six, explores the role of the mentee in a mentoring relationship. You will learn the benefits of being part of a mentoring relationship, how to enter into the process with the best attitude, and what you can do to make the process fruitful for yourself and your mentor. | BizLibrary |
| Being a Great Mentor or Mentee (Part 5 of 6): How to Have a Great Mentoring Session | Welcome to "Being a Great Mentor or Mentee." An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. If you take two great people and stick them in a room together, there is no guarantee that they will have a productive mentoring session. This video lesson, the fifth of six in a series on being a great mentor or mentee, will teach how to structure a mentoring meeting for maximum benefit, what sort of topics are appropriate for discussion, and how to learn from each session to make the next better. | BizLibrary |
| Being a Great Mentor or Mentee (Part 6 of 6): Tips for More Productive Mentoring | Welcome to "Being a Great Mentor or Mentee." An important part of developing an effective mentoring relationship is being intentional about what you're doing. This six-part series of video lessons will help mentors and mentees be active participants in the mentoring process and understand what drives a good partnership, as well as make the time spent together as productive as possible. "Tips for More Productive Mentoring" is the last of six video lessons in our video course "How to Be a Great Mentor or Mentee." In this lesson, we will explore some of the reasons mentoring fails, provide tips for preventing such failure, and gain advice on how to get the most out of the process. | BizLibrary |
| Coaching Crash Course | Welcome to the “Coaching Crash Course” intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. This video course comprises six video lessons, covering everything from the readiness stairs to coaching best practices. You’ll learn about the steps of readiness—including novices, doers, performers, and experts—and how to coach employees at each step to help them become the most productive. Plus, you’ll learn pro tips to help all of your coaching conversations go smoothly. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Coaching Crash Course: Coaching Basics | Welcome to the “Coaching Crash Course: Coaching Basics” video lesson meant to define coaching and introduce you to the readiness stairs. This lesson is the first of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. From this lesson, you’ll learn that coaches must be flexible and modify their style by taking into account the person they’re coaching and the task at hand. You’ll also learn about each step of the readiness stairs, from novices to experts. | BizLibrary |
| Coaching Crash Course: Coaching Like a Pro | Welcome to “Coaching Crash Course: Coaching Like a Pro,” a video lesson meant to convey the basic process for coaching your employees, as well as best practices you should employ. This lesson is the final of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. From this lesson, you’ll glean an understanding of how you can coach your employees by following four easy steps: explain, demonstrate, try, and give feedback. Then, you’ll learn some pro tips to help every coaching conversation go smoothly. (Keyword: readiness stairs) | BizLibrary |
| Coaching Crash Course: Doers | Welcome to “Coaching Crash Course: Doers,” a video lesson meant to describe what doers need from their coaches to become more productive. This lesson is the third of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. In this lesson, you’ll learn what it looks like to coach a doer based on their place on the readiness stairs, as well as some key tips for coaching them to become more productive. | BizLibrary |
| Coaching Crash Course: Experts | Welcome to “Coaching Crash Course: Experts,” a video lesson meant to describe what experts need from their coaches to continue to be engaged and high performing. This lesson is the fifth of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. In this lesson, you’ll learn how experts operate based on their placement on the readiness stairs and what they need from you to stay motivated at work. | BizLibrary |
| Coaching Crash Course: Novices | Welcome to “Coaching Crash Course: Novices,” a video lesson meant to explain what novices need from their coaches to get a basic grasp of the task at hand. This lesson is the second of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. From this lesson, you’ll learn about an overall process you should follow when coaching novices, or employees who are new to a task. Then, you’ll receive a few best practices you can employ when working with novices. (Keyword: readiness stairs) | BizLibrary |
| Coaching Crash Course: Performers | Welcome to “Coaching Crash Course: Performers,” a video lesson meant to describe what performers need from their coaches to become more productive. This lesson is the fourth of six in the “Coaching Crash Course,” which is intended to give you a foundational understanding of what coaching is and how you can coach your employees effectively at every skill level. In this lesson, you’ll learn how you can support performers on an ongoing basis, even as they consistently complete their work successfully on their own. (Keyword: readiness stairs) | BizLibrary |
| Coaching Overview | Welcome to the "Coaching Overview" video lesson designed to teach viewers how to improve their coaching. This lesson first covers why the method of coaching you choose will depend on the employee's level of expertise. Then, this lesson details how to coach someone based on their level, such as a novice, doer, performer, or expert. Finally, the lesson explains how to give more effective feedback to ensure it's useful. Ultimately, learners should be able to improve their coaching so their employees will be high performing and stay engaged in the work they’re doing. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior by SkillPath® Seminars | Learn how to recognize a performance problem and its severity, communication and intervention strategies, the steps of a legally sound discipline process - and so much more. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior: (Part 1 of 6)- Identifying the Root Causes of Performance Problems | Identify major reasons employees don't perform up to standards and understand why managers sometimes fail to recognize-or worse-fail to address-performance problems. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior: (Part 2 of 6) - Maintaining a Clear, Open Communication Channel | Become skilled with the characteristics of constructive feedback, learn how to avoid emotionally charged statements and know the importance of clear, specific language when communicating with employees. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior: (Part 3 of 6) - Positive Intervention Techniques | Understand the major elements every successful performance improvement plan must include, and discover the one vital step you must take to gain employee acceptance for the solution. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior: (Part 4 of 6) - When the Problem Persists | Learn the step-by-step checklist for conducting an effective, and legally sound, discipline session. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior: (Part 5 of 6) - When to Terminate | Realize the three actions you must take before firing, and know the step-by-step guidelines for conducting a termination meeting. | BizLibrary |
| Dealing Effectively with Unacceptable Employee Behavior: (Part 6 of 6) - Protecting Yourself from Grievances and Legal Problems | Know the facets of a progressive discipline policy that gets results and minimizes legal liabilities. | BizLibrary |
| Delivering Feedback: Fixing Performance Problems | This course teaches a five-point model for fixing performance problems which deals with getting team members to do what you need them to do. This system is perfect for performance appraisals or day to day use. Goal of the Course: Whether it's at an appraisal or part of an everyday interaction, delivering feedback is one of the most important (yet difficult) skills an effective manager needs to develop. Managers will learn to use the C.E.D.A.R. model to prepare for and engage in constructive feedback sessions. Objectives: Participants who successfully complete this course should be able to demonstrate the ability to: • Be specific about the feedback they want to give and about why they want to give it. • Explore the situation from the other person's perspective. • Agree on the facts. What is actually happening and why? Focus on the facts, not on the person. • Be courteous and respectful. People are more likely to improve if they feel good about themselves. • Accept counter-feedback. Team members won't focus on performance issues until managers have addressed criticism directed at them. | BizLibrary |
| Discipline Crash Course | Welcome to the “Discipline Crash Course”! This video course is meant to help you understand what discipline means at work and how to discipline your employees effectively. This course comprises four video lessons that cover everything from how to prepare for applying discipline to how to conduct actual disciplinary discussions. Plus, viewers will learn about something called progressive discipline and how they might incorporate it into their workplace policies. After completing this course, learners will understand the basics of helping their employees have discipline as well as how to discipline them if need be. (Keywords: code of conduct, performance management) | BizLibrary |
| Discipline Crash Course: Disciplinary Discussions | Welcome to the “Discipline Crash Course: Disciplinary Discussions” video lesson intended to describe how to handle a disciplinary conversation. This lesson is the third of four in the “Discipline Crash Course,” which is meant to help you understand what discipline means at work and how to discipline your employees effectively. First, this lesson covers the general flow a disciplinary conversation should follow. Then, it explains a few best practices leaders should follow when talking with their employees and applying discipline. (Keywords: performance management, coaching, meetings) | BizLibrary |
| Discipline Crash Course: Discipline at Work | Welcome to the “Discipline Crash Course: Discipline at Work” video lesson intended to explain how to help your employees practice discipline and how to discipline them fairly if they miss the mark. This lesson is the first of four in the “Discipline Crash Course,” which is meant to help you understand what discipline means at work and how to discipline your employees effectively. From this lesson, viewers will learn about the importance of clarifying expectations at work and training employees on the required conduct continually. (Keywords: workplace policy, goals, fairness) | BizLibrary |
| Discipline Crash Course: Preparing to Act | Welcome to the “Discipline Crash Course: Preparing to Act” video lesson meant to help leaders get ready for having disciplinary conversations with their employees. This lesson is the second of four in the “Discipline Crash Course,” which is meant to help you understand what discipline means at work and how to discipline your employees effectively. In this lesson, leaders will learn all about the steps they should take to prepare for a disciplinary discussion, from gathering the relevant information to notifying the employee. By following these tips, viewers will be able to ensure the conversation is productive. (Keywords: workplace policy, code of conduct, fairness) | BizLibrary |
| Discipline Crash Course: Progressive Discipline | Welcome to the “Discipline Crash Course: Progressive Discipline” video lesson meant to help you understand what a progressive disciplinary process is and how you can leverage it appropriately. This lesson is the final of four in the “Discipline Crash Course,” which is meant to help you understand what discipline means at work and how to discipline your employees effectively. From this lesson, you’ll understand what you have to consider when deciding when and how to begin the process of progressive discipline. You’ll learn about the typical steps in a progressive discipline strategy as well as the importance of involving HR. Finally, this lesson covers the advantages and disadvantages of progressive discipline to help you determine whether it makes sense for you to implement. (Keywords: performance management, continuous improvement, consequences) | BizLibrary |
| Discipline Overview | Welcome to the “Discipline Overview” video lesson intended to help managers cultivate a team characterized by self-discipline and take disciplinary action when employees fail to meet expectations. This one-off lesson starts by highlighting the initial actions managers must take to ensure employees have what they need to behave and perform according to standards. Next, it describes the purpose of disciplining employees and explains the steps for preparing for and conducting a disciplinary discussion. Finally, this overview defines progressive discipline and conveys the pros and cons of this disciplinary system. | BizLibrary |
| Giving Feedback as a Manager | Welcome to the “Giving Feedback as a Manager” video lesson intended to help leaders understand how to provide constructive criticism and praise to their employees effectively. From the setting to the action steps, this one-off lesson covers everything you must consider when giving feedback to others. Because you want everyone on your team to become high achieving and reach their goals, it’s essential that you understand how to give productive feedback. After watching this lesson, you’ll know how to do just that! | BizLibrary |
| How to Effectively Handle a Difficult Employee Attitude Problem | Anyone that has worked in an office for any length of time has run into them. That co-worker that frustrates you with their nasty behavior. Let’s be honest, it’s a bit of an understatement to say that a difficult employee can affect everyone in the workplace. Their behavior not only obstructs their performance, but it negatively affects everyone in the work environment as well. | BizLibrary |
| Lead Now: Coaching | Effective Coaching is the cornerstone of high-performance teams, fostering self-discovery, innovation, and accountability while nurturing individual strengths and opportunities for growth. This module draws lessons from the focused training of drug detection dogs and the patient cultivation of bamboo, illustrating how clear goals, consistent reinforcement, and time can yield extraordinary results. Learn to tailor your coaching approach to the unique needs of your team and foster an environment of continuous learning and development. Empower your team with the tools they need to succeed while enhancing your leadership impact. When you grow as a coach, your team and your organization will flourish! | BizLibrary |
| Lead with Hospitality (Part 12 of 25): How to Give Effective Feedback | In this video, Taylor Scott will show you how, when, and where you can use the Leadership Code (E.D.O.C.) to inspire the people you lead through education, sharing your knowledge, and teaching them new skills. He also defines the two types of feedback and shows you how to use them effectively. | BizLibrary |
| Lead with Hospitality (Part 18 of 25): How to Coach with Grace and Gracefulness | In this video, Taylor Scott shows you how you can use grace and gracefulness as coaching tools to lift those you lead up and give them a sense of importance. When you incorporate grace and gracefulness into your leadership style, you create an environment that feels safe and encourages people to stay with your organization. | BizLibrary |
| Lead with Hospitality (Part 20 of 25): How to Lead with SMART Goals | In this video, Taylor Scott will show you how to craft SMART goals for you and your team that align with an overarching vision to ensure focus and urgency toward delivering your desired results. By helping individuals create SMART goals for themselves and as a team, you create a sense of team importance that empowers people to take control of their lives and careers. | BizLibrary |
| Lead with Hospitality (Part 21 of 25): How to Turn Busyness into Productivity with Action Plans | Busyness is multitasking, doing shallow work, or doing a shallow task while always feeling rushed. Productivity allows you to deliver focused work and work smarter, not just harder, as you go deeper into your tasks. | BizLibrary |
| Make Mentoring Count | This is a sixteen-part series all about how to "Make Mentoring Count" within your organization. | BizLibrary |
| Make Mentoring Count (Part 1 of 16): The Benefits of Mentoring | “The Benefits of Mentoring” is part one of a 16-part series titled “Make Mentoring Count." Mentors often learn as much, if not more, than mentees. They gain expanded perspectives, acquire new ideas, and glean insights about how things operate and progress in other parts of their organization. Watch the video to identify personal and professional benefits of mentoring. Use the corresponding materials to help someone with great potential develop into a successful leader. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 10 of 16): Accountability Assurances | “Accountability Assurances” is module 10 of the 16-part series titled “Make Mentoring Count.” This video guides you through four different issues faced with accountability in the mentor-mentee relationship. The mentor learns to set ground rules for each meeting that help develop consistency in the relationship. Identify confidentiality concerns, boundaries and hot buttons to create a comfortable environment where both parties feel positive after each interaction. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 11 of 16): Facilitating Learning | “Facilitating Learning” is module 11 of the 16-part series titled “Make Mentoring Count.” Watch this video to identify what you will need to do to “power-up” your mentee’s learning. Enable growth in your mentee by supporting their goals, challenging them to try new approaches, and visioning new possibilities for their future. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 12 of 16): Stumbling Blocks | “Stumbling Blocks” is module 12 of the 16-part series titled “Make Mentoring Count.” In this module, the mentor learns to identify six common stumbling blocks and reposition them into learning opportunities. Learn how best to proceed in the face of each stumbling block to learn from, and move past the issue. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 13 of 16): Giving and Receiving Feedback | “Giving and Receiving Feedback” is module 13 of the 16-part series titled “Make Mentoring Count.” Watch this video to prepare to provide thoughtful, candid, and constructive feedback to your mentee. Gain useful tips in language use when providing feedback. Learn a six-step approach for providing actionable and positive feedback to your mentee which enables them to improve their performance. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 14 of 16): Staying on Track | “Staying on Track” is module 14 of the 16-part series titled “Make Mentoring Count.” Watch this video to determine ways to keep your mentoring relationship energized, productive, and on track. Reflect on the routine of each meeting and the areas where you might improve the mentor-mentee relationship. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 15 of 16): Looking Back/Moving Forward | “Looking Back/ Moving Forward” is module 15 of the 16-part series titled “Make Mentoring Count.” This module guides the mentor to understand the benefits of good closure which maximizes and leverages learning. This final phase the in the mentoring cycle is an opportunity to reflect on learning, celebrate successes, and raise the bar for future performance. Make mentoring closure a comfortable and seamless learning experience. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 16 of 16): Mentoring Best Practices and Review | “Mentoring Best Practices and Review” is the final module of the 16-part series titled “Make Mentoring Count.” Watch the video and review key concepts and best practices of mentoring. Understand how to evaluate your performance as a mentor and through this evaluation, develop into a more capable and confident mentor year after year. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 2 of 16): What is Mentoring? | “What is Mentoring?” is module two of a 16-part series titled “Make Mentoring Count.” Watch the video to understand the key concepts underlying mentoring best practices and learn about grounding the work of mentoring. Discover the seven critical concepts: reciprocity, learning, relationship, partnership, collaboration, mutually-defined goals, and development. Gain insight on mentoring practices today and use the corresponding materials to implement a mentoring program in your organization. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 3 of 16): Mentoring and Conversation Models | “Mentoring and Conversation Models” is module three of a 16-part series titled “Make Mentoring Count.” Watch the video to recognize the four phases of a mentoring relationship and identify the criteria that makes for good conversation. To become aware of the varying levels of conversation and how they impact your relationships and learning. Every successful mentoring relationship -- whether informal or formal, group or individual -- follows the predictable sequence or pattern laid out in the Mentoring Model. Use the corresponding materials to facilitate a mentoring relationship that benefits both the mentor and the mentee. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 4 of 16): Preparing for Mentoring | “Preparing for Mentoring” is module four of the 16-part series titled “Make Mentoring Count.” Watch the video to gain a better understanding of your motivation for engaging in mentoring. Use the corresponding worksheets to identify your skill sets. Discover how to have a conversation with your mentee and realistically consider what you are willing to contribute to the mentoring relationship. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 5 of 16): Preparing the Relationship | “Preparing the Relationship” is module five of the 16-part series titled “Make Mentoring Count.” Watch the video to prepare yourself for learning about and getting to know your mentoring partner. Getting to know a mentee does not mean knowing everything about that person. Rather, it is gaining a good sense about who the person is and then making a strong connection to facilitate a more meaningful learning experience. Use the corresponding resource material to plan, prepare, and facilitate the relationship with your mentee. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 6 of 16): The Context of Mentoring, Understanding Difference | “The Context of Mentoring, Understanding Difference” is module six of the 16-part series titled “Make Mentoring Count.” Watch the video to understand the role of differences in a mentoring relationship. Learn to identify the context in which you are interacting with another person and how that awareness presents a learning opportunity. Awareness of the context of any interaction allows the mentor to prevent stumbling blocks in communication and move forward with clear communication. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 7 of 16): Virtual and Distance Technologies | “Virtual and Distance Technologies” is module seven of the 16-part series titled “Make Mentoring Count.” In this video, you explore the potential of virtual mentoring relationships from a programmatic and individual perspective. You are introduced to the uses of four different mentoring technologies: Cloud-hosting, virtual communication tools, mobile technology, and social media. Integrating these new systems with existing talent management systems offers a well-rounded solution for mentee learning and development. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 8 of 16): Making Technology Work for You | “Making Technology Work for You,” is module eight of the 16-part series titled “Make Mentoring Count.” Learn to make the most of virtual and distance mentoring with the tips in this module. Good mentoring practices require upfront planning and preparation on the part of the mentor. Identify how to optimize the different virtual tools for communication and tailor your methods to best fit your mentee. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Make Mentoring Count (Part 9 of 16): Negotiating the Relationship | “Negotiating the Relationship” is module nine of the sixteen-part series titled “Make Mentoring Count.” Watch the video to recognize the critical role that goals play in the mentoring process. Understand how to differentiate starter goals from SMART goals. Learn to map out a goal in order to create a SMART goal which is specific, measurable, action-oriented, realistic, and timely. This series has been recognized by the Telly Awards who honor only the very best in film and video. This content is also translated in Spanish, German, and French. | BizLibrary |
| Managing Employees: Correcting Underperformance | This is a branching scene that takes place in a small corporate office. Joe is the new boss and has delegated a “hot” project to a team member, Allen. Allen does not complete the project and now Joe must decide how to proceed. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Managing Employees: When Your "Star" Struggles | This is a branching scene that takes place in a corporate office. A supervisor has noticed a once star employee, James, is now struggling. The employee is late to work, missing deadlines, and has had a change in demeanor. He has a report that is past due. The supervisor is trying to find out what is going on, and how he can help. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Mentoring Overview | Welcome to the “Mentoring Overview” video lesson intended to help viewers learn all about mentoring, including managing a mentoring program and being a mentor or mentee. This lesson provides information on the benefits mentoring has for an organization and participating individuals, as well as the steps on how to get a mentoring program started. It also dives into what a mentoring session should entail, and tips for both mentors and mentees to get the most out of the program. After watching this lesson, learners should have a comprehensive view of why their organization should start a mentoring program, how to improve its existing program, and how to be an effective mentor or mentee. | BizLibrary |
| Painless Performance Conversations | The "Painless Performance Conversations" course presents behavior models with actionable and practical day-to-day advice for any supervisor looking to improve. | BizLibrary |
| Painless Performance Conversations (Part 1 of 7): Introduction | The first module of "Painless Performance Conversations" introduces the topics that are covered in the series. | BizLibrary |
| Painless Performance Conversations (Part 2 of 7): Form and Share Clear Performance Expectations | The second module of "Painless Performance Conversations" illustrates the need for clear expectations and directives as well as how and when to deliver them. | BizLibrary |
| Painless Performance Conversations (Part 3 of 7): Lead With Behavior | The third module of "Painless Performance Conversations" takes you through the difference between observable behaviors versus internal attitudes. | BizLibrary |
| Painless Performance Conversations (Part 4 of 7): Eliminate Judgement | The fourth module of "Painless Performance Conversations" covers the right way to conduct these conversations. Leave judgement at the door and focus on the evidence. | BizLibrary |
| Painless Performance Conversations (Part 5 of 7): Inquire With Purpose | The fifth module of "Painless Performance Conversations" gives you several tips to create powerful questions that motivate employees. | BizLibrary |
| Painless Performance Conversations (Part 6 of 7): Create a Culture of Ownership | The sixth module of "Painless Performance Conversations" covers the qualities of an ownership culture and how to create it. | BizLibrary |
| Painless Performance Conversations (Part 7 of 7): Painless Performance Conversations in Practice | The seventh module of "Painless Performance Conversations" shows a dramatically-acted scenario between a manager and an employee. | BizLibrary |
| Performance Appraisals | Welcome to our video course titled "Performance Appraisals." This eight-part series of video lessons will help you understand the value of a performance appraisal process, avoid common mistakes, and design a system that best helps you and your employees work toward higher performance together. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Performance Appraisals (Part 1 of 8): Making the Case | Welcome to "Performance Appraisals: Making the Case," the first of eight lessons in the "Performance Appraisals" series. This video lesson explores the reasons why many experts warn that performance appraisals are a bad idea. The point is, poorly executed appraisals are the real problem -- so let's do them the right way! | BizLibrary |
| Performance Appraisals (Part 2 of 8): Fix Supporting Systems First | Welcome to "Performance Appraisals: Fix Supporting Systems First," the second of eight lessons in the "Performance Appraisals" series. The focus of this lesson concerns other systems that might be tangential to performance appraisals in your organizations. From recruiting to personal development, these systems have to be working smoothly or the best appraisal system can't help your team improve. | BizLibrary |
| Performance Appraisals (Part 3 of 8): A Simple System | Welcome to "Performance Appraisals: A Simple System," the third of eight lessons in the "Performance Appraisals" series. This lesson will provide you with a simple framework to use as a foundation for your appraisal program. A look at this bare-bones system highlights the central goals and structures of the appraisal process. | BizLibrary |
| Performance Appraisals (Part 4 of 8): How to Write Feedback | Welcome to "Performance Appraisals: How to Write Feedback," the fourth of eight lessons in the "Performance Appraisals" series. If you have already guessed that this lesson discusses the writing skills and characteristics that help you provide valuable feedback during the appraisal process, you are correct. You'll also see how poorly written feedback can render good guidance less effective. | BizLibrary |
| Performance Appraisals (Part 5 of 8): Feedback Practice | Welcome to "Performance Appraisals: Feedback Practice," the fifth of eight lessons in the "Performance Appraisals" series. This video lesson provides you with practice discerning good feedback from bad. You'll have a chance to judge a number of feedback statements and figure out why they are effective or not, on your way to learning to provide your people with clear, accurate, and actionable feedback. | BizLibrary |
| Performance Appraisals (Part 6 of 8): The Process | Welcome to "Performance Appraisals: The Process," the sixth of eight lessons in the "Performance Appraisals" series. This video lesson will provide you with opportunity to practice assessing sample feedback statements for good writing. You'll also learn about some of the little details that make comments more valuable to the people you're appraising. | BizLibrary |
| Performance Appraisals (Part 7 of 8): Conducting the Appraisal | Welcome to "Performance Appraisals: Conducting the Appraisal," the seventh of eight lessons in the "Performance Appraisals" series. We are finally getting to the heart of the appraisal process: the appraisal meeting. This video lesson will outline the basic structure of the appraisal meeting, guide you while planning your session, and provide you with helpful tips on how to make the one-on-one as productive as possible. | BizLibrary |
| Performance Appraisals (Part 8 of 8): Tips for Productive Appraisals | Welcome to "Performance Appraisals: Tips for Productive Appraisals," the last of eight lessons in the "Performance Appraisals" series. The video lesson will guide you through several common mistakes that managers make which can devalue or derail their appraisal process, teaching you how to avoid these mistakes, and provide other helpful tips that might not occur to even experienced managers. | BizLibrary |
| Performance Check-Ins: Because Annual Appraisals Aren't Enough | Welcome to the “Performance Check-Ins: Because Annual Appraisals Aren’t Enough” video lesson intended to emphasize the merit of using performance check-ins to consistently provide valuable feedback to employees. This lesson begins by discussing the drawbacks of annual appraisals, then specifically outlines the benefits associated with having regular performance check-ins. Finally, this lesson offers tips for conducting performance check-ins smoothly and effectively, from remembering the purpose to tracking all outcomes. | BizLibrary |
| Performance Management | Welcome to the “Performance Management” video course meant to teach managers how to help their subordinates reach their highest potential. This course, which comprises four video lessons, describes the components of a performance management system and explains how to set SMART goals for performance management. In addition, viewers will learn how to hold effective coaching conversations with their employees. Ultimately, learners should understand why performance management is one of management’s primary responsibilities and why it makes such a difference to organizational results. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Performance Management: A Manager's Responsibility | Welcome to the “A Manager’s Responsibility” video lesson meant to reinforce the importance of managing employees’ performance. This video lesson is the last of four in the “Performance Management” video course, which describes how to help employees reach their highest potential. In this lesson, viewers will learn why performance coaching benefits managers, as well as why performance coaching is one of management’s primary responsibilities. In the end, learners should feel motivated to manage employees’ performance despite any fears or reservations they may have. | BizLibrary |
| Performance Management: A Systems View | Welcome to the “A Systems View” video lesson intended to show learners how to take a systems approach to performance management. This video lesson is the first of four in the “Performance Management” video course, which describes how to help employees reach their highest potential. In this lesson, viewers will learn what performance management is and become familiar with the key components of a performance management system. In addition, learners will take a look at key aspects of performance management as a concept. | BizLibrary |
| Performance Management: Holding Coaching Conversations | Welcome to the “Holding Coaching Conversations” video lesson intended to teach learners how to have effective coaching conversations that will help employees improve their performance. This video lesson is the third of four in the “Performance Management” video course, which describes how to help employees reach their highest potential. Throughout this lesson, viewers will learn the benefits of having coaching conversations and review tips for making coaching conversations as impactful as possible. | BizLibrary |
| Performance Management: Setting SMART Goals | Welcome to the “Setting SMART Goals” video lesson meant to guide learners through establishing goals for performance management. This video lesson is the second of four in the “Performance Management” video course, which describes how to help employees reach their highest potential. During this lesson, viewers will learn the SMART criteria for setting goals and practice applying the SMART acronym to analyze goals. In the end, learners should understand what makes a goal truly effective. | BizLibrary |
| Performance Review Calibration | Welcome to the “Performance Review Calibration” course that focuses on the process of adjusting ratings across managers, teams, and departments in a company so that effective performance assessment can take place. This course comprises two engaging lessons, the first of which covers why calibration is so beneficial and important for organizations to conduct, as well as common disruptions to the performance assessment process as a whole. The second lesson dives into how to conduct and participate in a performance calibration meeting so they can make a positive impact | BizLibrary |
| Performance Review Calibration: A Guide to Effective Meetings | Welcome to the “Performance Review Calibration: A Guide to Effective Meetings” lesson that dives into how to conduct and participate in a calibration meeting where managers must explain and defend their ratings given to employees. This lesson is the second of the two-part course, “Performance Review Calibration” that focuses on the process of adjusting the ratings in a company across departments to ensure effective performance assessment. The first lesson in this course described why adjusting the ratings for performance assessments is beneficial for organizations, as well as common disruptions to the effectiveness of the performance assessment process as a whole. This final lesson explains best practices of the calibration meeting itself, including tips on how to share your team’s ratings, active listening, and what the meeting should entail. | BizLibrary |
| Performance Review Calibration: Why Calibration Matters | Welcome to the “Performance Review Calibration: Why Calibration Matters” lesson that describes why adjusting the ratings for performance assessments is beneficial for organizations, as well as common disruptions to the effectiveness of the performance assessment process as a whole. This lesson is the first of the two-part course, “Performance Review Calibration” that focuses on the process of adjusting the ratings in a company across departments to ensure effective performance assessment. The second lesson in this course dives into best practices of the calibration meeting itself. After watching this first lesson, viewers will have a thorough understanding of the significance of the calibration process and why deliberate adjustments need to be made. | BizLibrary |
| Provide Development Opportunities | An employer of choice has a strong focus on training and development opportunities for staff at all levels. They recognize the importance of thorough onboarding, varied and regular training programs, interesting work placements and exchange programs. Mentors and coaching provide necessary input for long-term succession planning. | BizLibrary |
| Providing Constructive Feedback | Figuring out how to help someone improve on the way they’re doing things – or learn from a mistake – is a delicate task. Sure, you could show them some tough love and just say, “Everything you’re doing is wrong, you should try doing it better instead!” But amazingly, that approach doesn’t work very well. Thankfully, Providing Constructive Feedback will provide you with an approach that does. Our video-based training series covers basically everything – how to offer feedback in a way that people will actually listen to, what kinds of things to focus on, and how to incorporate everyone into the process of finding solutions for whatever problems you’re trying to correct. You’ll also see plenty of examples of people delivering ineffective feedback. It never hurts to know what behaviors you should avoid, and it’s hilarious – at least when it’s not happening to you. Just because you’re learning how to do something better doesn’t mean you can’t laugh so hard your coworkers wonder exactly what you’re up to. This content is also translated in Spanish. | BizLibrary |
| Providing Constructive Feedback: How (And When) To Provide Feedback | Should you mention everything people do wrong every time you think to? (Hint – probably not.) Should you apologize every time you have something imperfect to say? (Hint – definitely not.) This video will help you determine when and how to offer feedback in the ways most likely to succeed. This content is also translated in Spanish. | BizLibrary |
| Providing Constructive Feedback: Moving From Problem To Solution | This video will help you move from talking about a problem to finding a way to do something about it. It covers several right approaches (which are useful) and a handful of wrong approaches (which are hilarious), so by the end of this one you should know pretty much everything there is to know. Not bad for a 5-minute video, huh? This content is also translated in Spanish. | BizLibrary |
| Providing Constructive Feedback: What Does “Good” Feedback Look Like? | Feedback is only useful if it’s constructive, and there are multiple ways to deliver feedback that won’t get you the results you’re looking for. This video will provide you a blueprint for providing effective feedback – and also show you a few of the train wrecks coming your way if you decide instead to tell everyone that everything they do is awful. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Scaling Culture: Coaching | A coach has an incredible impact on our lives. They believe in us, see possibilities that we can't see, encourage us to go further than we would on our own, and challenge us to push our own limitations. Coaches are people who listen and make us feel safe and included. They truly care about our success, not their own. They invest the rarest commodities - time and attention. They remind us what's truly important and encourage us to be the best versions of ourselves. As Gregg Thompson puts it, "Coaching is about imagining who someone can be, versus who they are today." As a leader, coaching needs to start with you, but it shouldn't stop with you. Share this material and Gregg Thompson's book with your key employees, and talk to them about how to bake coaching into your culture. Your goal should be to have everyone commit to coaching one or two other individuals. Coaching is everyone's business. You can't leave your coaching plan to change, or assume that you’ll personally be able to coach everyone in your organization forever. Coaching equals growth. It's far too powerful a tool to waste. Don't let it fall through the cracks. ● Is coaching built into your organization? Does coaching strongly live within it? ● Is coaching only used to fix negative or nonperformance situations in your organization? 13 ● Do you and other leaders in the organization have the proper tools/skills to provide great coaching to bring out the best in staff members? Leaders should ask themselves those questions consistently. Module 4 is a framework designed to show you exactly: ● Difference between coaching and motivating ● Key coaching skills and tactics ● How to prepare and execute a coaching session ● How to effectively coach and be coached ● Coaching mistakes and opportunities ● When to coach and signs of great coaching ● Strategies to scale coaching across your organization | BizLibrary |
| Skip-Level Meetings | Welcome to the “Skip-Level Meetings” video course intended to guide employers in effectively implementing skip-level meetings at their organization. In this course, viewers will learn what skip-level meetings are and how they can make a difference for employees and employers. Learners will also discover how to prime the organization for the coming initiative and get ready for each individual skip-level meeting. This lesson also provides tips for conducting skip-level meetings in a productive manner and making needed changes to the organization based on the feedback that’s received. | BizLibrary |
| Skip-Level Meetings: Collecting Feedback | Welcome to the “Skip-Level Meetings: Collecting Feedback” video lesson intended to provide best practices for drawing honest and meaningful feedback from employees during skip-level meetings. This video lesson is the fourth of five in the “Skip-Level Meetings” video course, which guides employers in effectively implementing skip-level meetings at their organization. In this lesson, viewers will learn how to build a relationship and encourage candor to gain constructive input from employees. Learners will also recognize the importance of maintaining confidentiality, staying objective, and reserving their reactions no matter what they hear. | BizLibrary |
| Skip-Level Meetings: Following Up | Welcome to “Skip-Level Meetings: Following Up,” a video lesson meant to help upper managers take constructive action based on the feedback they gain from skip-level meetings. This video lesson is the last of five in the “Skip-Level Meetings” video course, which guides employers in effectively implementing skip-level meetings at their organization. During this lesson, viewers will learn key steps for acting on the results of the skip-level meetings, from analyzing feedback to recognizing employees for their contributions. Learners will also come to recognize the importance of making skip-level meetings an ongoing initiative. | BizLibrary |
| Skip-Level Meetings: Setting the Stage | Welcome to “Skip-Level Meetings: Setting the Stage,” a video lesson devoted to teaching learners the preliminary steps that must be taken to put skip-level meetings into action. This video lesson is the second of five in the “Skip-Level Meetings” video course, which guides employers in effectively implementing skip-level meetings at their organization. During this lesson, viewers will learn the importance of becoming more visible to establish a relationship with the employees they will have skip-level meetings with. Learners will also discover how to tell employees and managers about the coming initiative and schedule the skip-level meetings ahead of time. | BizLibrary |
| Skip-Level Meetings: Time to Prepare | Welcome to “Skip-Level Meetings: Time to Prepare,” a video lesson dedicated to helping upper managers get ready for each skip-level meeting. This video lesson is the third of five in the “Skip-Level Meetings” video course, which guides employers in effectively implementing skip-level meetings at their organization. Throughout this lesson, viewers will learn the importance of gathering relevant background information, creating an agenda, and coming up with questions in preparation for each skip-level meeting. Learners will also consider the value of getting employees involved in the preparation stage to facilitate deeper trust and investment in the skip-level meeting initiative. | BizLibrary |
| Skip-Level Meetings: What's the Point? | Welcome to the “Skip-Level Meetings: What’s the Point?” video lesson meant to highlight the purpose and value of skip-level meetings. This video lesson is the first of five in the “Skip-Level Meetings” video course, which guides employers in effectively implementing skip-level meetings at their organization. In this lesson, viewers will learn what skip-level meetings are and what they entail. Learners will also become familiar with the wide-ranging benefits of skip-level meetings, both for upper management and for frontline employees. Finally, this lesson emphasizes implementing skip-level meetings for the right reasons—otherwise, the initiative may backfire. | BizLibrary |
| Supporting Employee Development | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become a better leader, and ensure the success of their teams. This video lesson, ‘Supporting Employee Development,’ explains the value of growing employees for both the employees themselves and the rest of the organization. By learning new marketable skills, employees become more competitive…and so do their employers. After viewing this lesson, leaders will understand how to facilitate the growth of their subordinates and create a culture of continuous improvement. | BizLibrary |
| The Workplace Excellence Series: Recognition and Feedback | "Recognition & Feedback is a program designed to equip people with coaching and feedback skills to improve work performance. Everyone needs an understanding of how their performance is measured, and the context for the successful delivery of their roles. You will learn how to give immediate recognition and feedback, accept feedback, be creative and constructive with both recognition and criticism, and the importance of regular performance appraisals. This course provides documentary case examples filmed in best practice organizations, demonstrating ways in which organizations and individuals can improve recognition and feedback. Once the program is completed, you will have learned that people respond best to constructive feedback that is both specific and helpful, and that people thrive on positive feedback and recognition. You will have learned the importance of regular appraisals, discussion and agreement on career and performance goals. Be inspired to give recognition and quality feedback to your team." Updated in 2020 | BizLibrary |
| Thirty Minute Mentors: #1 NYT Bestselling Author Marshall Goldsmith | Marshall Goldsmith is a #1 New York Times bestselling author regularly named as the world’s #1 executive coach. Marshall has worked with more than 200 major CEOs and has written or edited 43 books. Marshall joins Adam to share his journey and best lessons learned along the way. Marshall and Adam discuss personal and professional development, leadership, mentorship, relationship building, feedback, transformation, learning from mistakes, happiness and fulfillment, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: 15-Time Emmy Winner George Stevens Jr. | The founder of the American Film Institute and the co-founder of the Kennedy Center Honors, George Stevens Jr. has won 15 Emmys and an Academy Award for Lifetime Achievement. George joins Adam to share his journey and best lessons learned along the way. George and Adam discuss a wide range of topics: personal discovery and development; leadership, mentorship, and success; takeaways from time spent with John F. Kennedy, Edward R. Murrow, Steven Spielberg, and Sidney Poitier; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Award Winning Actor Beau Bridges | A three-time Emmy Award winner, two-time Golden Globe Award winner, and Grammy Award winner, Beau Bridges has spent more than 75 years acting in television and movies and earned a star on the Hollywood Walk of Fame along the way. Beau joins Adam to share his journey and his best lessons and advice. Beau and Adam discuss a wide range of topics, including leadership, mentorship, building successful relationships, enjoying professional longevity, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Big Brothers Big Sisters CEO Artis Stevens | Artis Stevens is the CEO of Big Brothers Big Sisters of America, one of America’s largest and most impactful non-profit organizations focused on mentorship. Artis joins Adam to share his journey and his best lessons and advice. Artis and Adam discuss the ins and outs of mentorship - how to find a mentor, how to optimize a mentor-mentee relationship, how to be a great mentor, and much more - in addition to topics ranging from career development to leadership to purpose. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Broadcasting Legend Lesley Visser | A trailblazer in the worlds of journalism and broadcasting, Lesley Visser is the only sportscaster in history who has covered the Final Four, the NBA Finals, the World Series, the Triple Crown, Monday Night Football, the Olympics, the Super Bowl, the World Figure Skating Championships, and the U.S. Open on network television. Among her many firsts, Lesley is the first woman to receive the Sports Emmys Lifetime Achievement Award. Lesley joins Adam to share her journey and best lessons and advice. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Celebrity Chef Andrew Zimmern | The creator, host, and star of numerous highly popular food television, web, and radio shows, Andrew Zimmern is a celebrity chef, an Emmy Award winner, and the recipient of four James Beard Awards. Andrew joins Adam to share his journey and his best lessons and advice. Andrew and Adam discuss a wide range of topics, including attaining greatness, navigating a nonlinear path to success, resilience, humility, leadership, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: College Football Legend Danny Wuerffel | One of the greatest college football players of all time, Danny Wuerffel is a Heisman Trophy winner, a College Football Hall of Famer, and the namesake behind the Wuerffel Trophy, college football's premier award for community service. The Executive Director of Desire Street Ministries, Danny played for four NFL teams before pivoting to a career in nonprofit leadership. Danny joins Adam to share his journey and his best lessons and advice. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Figure Skating Legend Scott Hamilton | The most recognized male figure skating star in the world, Scott Hamilton is an Olympic gold medalist and a member of the United States Olympic Hall of Fame and the World Figure Skating Hall of Fame. Scott joins Adam to share his journey and his best lessons learned along the way. Scott and Adam discuss a wide range of topics, including reaching peak performance and attaining greatness, overcoming setbacks and failures, excelling in multiple careers, winning over your audience, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Football Legend Ricky Williams | A Heisman Trophy winner and NFL All-Pro, Ricky Williams was one of the greatest players in the history of college football and a star in the NFL. Ricky joins Adam to share his best lessons from his unique journey on and off the field. Ricky and Adam discuss navigating high and lows; how to develop a healthy and winning mindset; leadership; motivation; organizational culture; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Deloitte Consulting CEO Janet Foutty | Janet Foutty was the first female CEO of Deloitte Consulting, where she led a $10 billion business. Now the Executive Chair of Deloitte US, the largest professional services company in America, Janet joins Adam to share her journey and best lessons learned along the way. Janet and Adam discuss a wide of topics, including personal and professional discovery and development; leadership, communications, and organizational culture; diversity and inclusion; work-life balance; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: MLB Manager Joe Maddon | A three-time Major League Baseball Manager of the Year and two-time World Series champion, Joe Maddon is one of the most successful managers in modern baseball history. Joe joins Adam to share his journey and best lessons and advice. Joe and Adam discuss a wide range of topics: leading people and teams, building winning cultures and relationships, success and failure, developing a winning mindset, mentorship, communications, Shohei Ohtani and Mike Trout, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NFL Hall of Famer LeRoy Butler | LeRoy Butler is an NFL Hall of Famer, a Super Bowl champion, and the creator of the Lambeau Leap. LeRoy joins Adam to share his unique journey - overcoming poverty, bullying, and physical and learning disabilities to reach the pinnacle of success in football - and his best lessons learned along the way. LeRoy and Adam discuss a wide range of topics: leadership, teamwork, overcoming adversity, building winning cultures, developing a winning mindset, happiness, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NFL Hall of Famer Ron Mix | One of the greatest offensive linemen in the history of football, Ron Mix is a member of the Pro Football Hall of Fame and was one of the best players in the game in each of his first nine seasons. Ron joins Adam to share his journey and his best lessons learned along the way. Ron and Adam discuss a wide range of topics: attaining greatness, leadership, building winning teams and cultures, building relationships and loyalty, negotiations, the social impact of sports, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Gary Hall Jr. | One of the greatest swimmers of all time, Gary Hall Jr. is a five-time Olympic gold medalist with ten Olympic medals in total. Gary competed in three Olympic Games - two after being told by doctors that his career was over - and won gold medals in each. Gary joins Adam to share his journey and best lessons learned along the way. Gary and Adam discuss a wide range of topics: reaching peak performance, managing pressure and expectations, overcoming obstacles, motivation, mentorship, mindset, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Lauryn Williams | An Olympic Gold medalist, Lauryn Williams is the first American woman to win Olympic medals in the Summer and Winter Olympic games. Lauryn joins Adam to share her journey and her best lessons and advice. Lauryn and Adam discuss a wide range of topics: reaching peak performance, understanding and attaining success, motivation, pressure, managing failure, developing a winning mindset, teamwork, leadership, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
Code of conduct
| Course Name | Description | Partner |
|---|---|---|
| Anti-Bribery/Corruption* | This course explains anti-bribery/anti-corruption laws (FCPA, UK Bribery Act), emphasizing their importance and how to handle gray-area situations. It defines bribery, applicable laws/regulations, and concepts like "anything of value," "public officials," and "facilitation payments." | Traliant |
| Anti-Money Laundering* | This course introduces global anti-money laundering basics, common schemes, and strategies for detecting, preventing, and reporting suspicious activities. eLearning challenges reinforce concepts. | Traliant |
| Avoiding Conflicts of Interest* | This course introduces basic concepts related to conflicts of interest using realistic scenarios to teach what they are, why they must be avoided, common circumstances that create them, and how to respond. | Traliant |
| Avoiding Retaliation | Supervisor-focused training on complaint response. 508c version available. | Traliant |
| Code of Conduct - FAR* | This course is for federal contractors/sub-contractors, covering FAR-required material with examples of ethical behavior in challenging situations. Topics include anti-bribery, hiring government employees, conflicts of interest, gifts/entertainment, government audits, customer communications, pricing mandates, supply contracts, procurements, due diligence, record-keeping, and reporting violations. | Traliant |
| Code of Conduct - Healthcare | This course is tailored for healthcare, explaining ethical behaviors in challenging situations, including compliance programs, healthcare laws on fraud/waste/abuse, gifts/entertainment, politics, due diligence, record-keeping, data privacy, information security, and respectful workplaces. | Traliant |
| Code of Conduct - Supplier | This course supports Traliant’s Modern Slavery in Supply Chains training by explaining supplier standards/expectations for labor, ethics, health/safety, and the environment, to help suppliers operate responsibly and meet contractual obligations. | Traliant |
| Code of Conduct* | This course helps you understand your organization’s Code in daily decisions/interactions, covering Conflicts of Interest, Gifts, Meals/Bribery, Protecting Assets/Information, and Reporting/Retaliation via realistic work scenarios. | Traliant |
| Ethical Leadership | This course introduces ethical leadership, its key characteristics, and how to apply it to daily tasks. | Traliant |
| Export Controls* | This course explains federal laws restricting item/service/technology shipments, preparing employees to recognize applicable situations and respond appropriately, understand Export Controls, ITAR/EAR/OFAC, and determine/respond to applicability. | Traliant |
| Forced Labor Prevention* | This course is for supply chain employees, explaining your organization’s role in eliminating forced labor, including the global context, risk assessment, warning signs, supplier vetting, due diligence, and reporting. It covers legal requirements in the US, UK, Canada, Mexico, and Australia. | Traliant |
| US Import Regulation* | Focuses on customs valuation, country-of-origin rules, and OFAC compliance. | Traliant |
| Whistleblowing* | Explains Dodd-Frank/Sarbanes-Oxley protections. Includes manager response protocols. | Traliant |
Communication
| Course Name | Description | Partner |
|---|---|---|
| 4 Communication Skills Everyone Needs | With increasing complexity in the workplace, effective communication skills are key to people’s survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting with others (social skills), adaptability (learning to read and relate to different types of people) and texting and using social media professionally (understanding the importance of sensitive, respectful and polite messaging). | BizLibrary |
| 4 Strategies for Handling Difficult People | This video, 4 Strategies for Handling Difficult People, provides an insight into the stress reaction that can occur when challenged by a difficult person, and the need to develop patience and coping skills, and even changes to the way you behave. Psychologists Peter Quarry and Eve Ash give practical tips as they explain the power of changing yourself, the importance of learning to control your emotions, the skills for building bridges by developing rapport and how to engage more constructively with the other person. | BizLibrary |
| 5 Tips for Giving Feedback to Peers | Welcome to the "5 Tips for Giving Feedback to Peers" video lesson intended to help team members deliver feedback in an effective way to their peers or team members on the same level. This lesson covers when peer-to-peer feedback is appropriate and why it’s important to give and receive feedback to your team members. It also covers how to increase the chances of constructive criticism being taken well with the right strategies. Ultimately, after watching, learners should feel more confident that they can effectively deliver feedback to their coworkers to contribute to a positive team culture. | BizLibrary |
| 9 Ways to Write an Irresistible Blog Headline | Welcome to the “9 Ways to Write an Irresistible Blog Headline” video lesson intended to introduce the learner to one of the most important aspects of their blog post: the headline. This lesson begins by explaining the subject, angle, and search engine optimization involved in writing a headline. Finally, the viewer learns the nine specific strategies to use to write compelling headlines. (Keyword: blogging) | BizLibrary |
| A Guide for Healthy Communications (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. Its comprised of eleven video lessons that cover a range of topics, including strokes, personal tapes, and life positions. It also discusses winners versus losers, life scripts, Parent-Adult-Child ego states, and the games people play at work. Ultimately, this video course will help learners better understand themselves and those they work with so they can interact with others in a more effective manner. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Guide for Healthy Communications (Part 1 of 11): Types and Levels of Strokes (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Types and Levels of Strokes,’ is the first of 11. This lesson defines strokes and describes the three types and three levels of strokes. In the end, learners will understand that strokes are critical to the self-esteem of employees, which contributes to engagement at work. | BizLibrary |
| A Guide for Healthy Communications (Part 10 of 11): Games People Play at Work (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Games People Play at Work,’ is the tenth of eleven. From it, the viewer will learn about what a game is regarding healthy communication, the common games that people play at work, and the typical players of those games. By being able to recognize these games, you will be able to improve communication with coworkers. | BizLibrary |
| A Guide for Healthy Communications (Part 11 of 11): Winning at Work (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Winning at Work,’ is the final in a series of eleven. From it, the viewer will learn how to synthesize communication tools and apply them to the workplace. | BizLibrary |
| A Guide for Healthy Communications (Part 2 of 11): Applying Strokes in the Workplace (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Applying Strokes in the Workplace,’ is the second of 11. From this lesson, learners will realize that strokes often aren’t given at all in the workplace, even though people need strokes to feel engaged. Viewers will also learn about the goals of applying strokes in the workplace, as well as some other related tips. | BizLibrary |
| A Guide for Healthy Communications (Part 3 of 11): Challenging Personal Tapes (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Challenging Personal Tapes,’ is the third of 11. In this video lesson, viewers will learn about parent tapes, boss tapes, and organizational tapes and how they shape people’s behaviors and beliefs without them even realizing it. Learners will also become familiar with a couple of strategies for realizing when they’re in tape mode and breaking out of tape mode when they are stuck in that assumptive frame of mind. | BizLibrary |
| A Guide for Healthy Communications (Part 4 of 11): Understanding the Four Life Positions (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Understanding the Four Life Positions,’ is the fourth of 11. From this video lesson, viewers will learn what a life position is and become familiar with the four life positions: I’m not okay—you’re okay, I’m not okay—you’re not okay, I’m okay—you’re not okay, and I’m okay—you’re okay. They will also learn when and why these life positions often take hold during early childhood and the importance of ultimately making the choice to move into the I’m okay—you’re okay life position. Finally, learners will see how these life positions apply to work and workplace communications. | BizLibrary |
| A Guide for Healthy Communications (Part 5 of 11): How to Be a Winner (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘How to Be a Winner,’ is the fifth of 11. In this lesson, learners become familiar with the differences between winners and losers and learn about the traits associated with each. Ultimately, viewers will understand that nobody is 100 percent a winner or 100 percent a loser, but once people get on the road to winning, they’re more likely to end up as winners overall. | BizLibrary |
| A Guide for Healthy Communications (Part 6 of 11): Redefining Life Scripts (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Redefining Life Scripts,’ is the sixth of eleven. In it, the viewer will learn how to recognize and change the script messages that people receive and carry throughout their lives. After watching this video lesson, the viewer will be able to break up ineffective, negative life scripts and live as a productive winner. | BizLibrary |
| A Guide for Healthy Communications (Part 7 of 11): Parent-Adult-Child Ego States (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Parent-Adult-Child Ego States,’ is the seventh of eleven. In it, the viewer will learn about the parent, adult, and child ego states and how they are developed throughout one’s life. By understanding these three states and recognizing what state you and the person you’re dealing with are in, you can greatly improve your communication process. | BizLibrary |
| A Guide for Healthy Communications (Part 8 of 11): Transactional Analysis (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Transactional Analysis,’ is the eighth of eleven. From it, the viewer will gain an understanding of the different kinds of interactions you have when talking with people. Through active listening and the intentional analysis of conversations, you will be better equipped to navigate workplace dynamics. | BizLibrary |
| A Guide for Healthy Communications (Part 9 of 11): Living in Your Adult State (Manufacturing) | Welcome to ‘A Guide for Healthy Communications (Manufacturing Version)’! This video course is meant to give you the tools for communicating with others in a healthy, productive, and professional manner. This video lesson, ‘Living in Your Adult State,’ is the ninth of eleven. It explains the importance of developing your adult ego state in order to help you understand yourself and converse with others in a professional, appropriate fashion. Living in your adult state involves actively listening, thinking logically, intentionally questioning what state you’re in, and keeping yourself from getting hooked. | BizLibrary |
| A Guide to Healthy Communication | Welcome to the “A Guide to Healthy Communication” course designed to give learners the tools necessary to be an effective communicator. This course, comprising five lessons, goes into the building blocks of healthy communication, tactics to use when approaching interactions, and some common mistakes people make when they speak with others. Viewers will also learn about the different types of listening and when to use them, along with some useful habits to put into practice. After viewing this course, learners will have a plethora of resources, tips, and information to help them communicate in a healthier way with their coworkers, friends, and family. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .5 PDC for Society for Human Resource Management (SHRM), .5 hour of recertification credit through the HR Certification Institute (HRCI) and .5 PDU for the Project Management Institute (PMI). | BizLibrary |
| A Guide to Healthy Communication: Deconstructing Old Habits | Welcome to the “Deconstructing Old Habits” lesson designed to introduce learners to the building blocks of healthy communication. Topics covered include the definition of effective communication, parental tapes and how to replace them, organizational tapes and how to break them, and the three basic types of interactions. This lesson is the first of five in the “A Guide to Healthy Communication” course, which gives learners a bedrock of resources, information, and tips on which to build their healthy communication practices. After viewing this lesson, learners will have a basic level of awareness of their communication habits. | BizLibrary |
| A Guide to Healthy Communication: Eight Types of Listening | Welcome to the “Eight Types of Listening” lesson designed to inform viewers about the eight types of listening applicable to communicating with others. This lesson is the third of five in the “A Guide to Healthy Communication” course, which gives learners a bedrock of resources, information, and tips on which to build their healthy communication practices. After viewing this lesson, viewers will see how they can use different types of attention, on top of the foundation of active listening, to strengthen their relationships. | BizLibrary |
| A Guide to Healthy Communication: Four Approaches to Conversation | Welcome to the “Four Approaches to Conversation” lesson designed to give viewers four separate approaches to their interactions that will lead to more successful and constructive conversations. Strategies covered include being assertive and staying true to yourself, among others. This lesson is the fourth of five in the “A Guide to Healthy Communication” course, which gives learners a bedrock of resources, information, and tips on which to build their healthy communication practices. After viewing this lesson, learners will have four practical habits to practice as they look to strengthen their communication habits. | BizLibrary |
| A Guide to Healthy Communication: General Advice | Welcome to the “General Advice” lesson designed to give viewers some tips to help them facilitate healthier communication in the future. This lesson is the last of five in the “A Guide to Healthy Communication” course, which gives learners a bedrock of resources, information, and tips on which to build their healthy communication practices. After viewing this lesson, learners will not only walk away with resources for further study, but some actionable steps to help them be the more effective communicators. | BizLibrary |
| A Guide to Healthy Communication: Seven Common Pitfalls | Welcome to the “Seven Common Pitfalls” lesson designed to inform viewers of the seven common communication mistakes that people tend to fall into, including things like the Drama Triangle and making assumptions. This lesson is the second of five in the “A Guide to Healthy Communication” course, which gives learners a bedrock of resources, information, and tips on which to build their healthy communication practices. After viewing this lesson, learners will know what habits to avoid in order to be a healthy communicator. | BizLibrary |
| A Medical Professional’s Guide to Shared Decision-Making (SDM) | Welcome to the “A Medical Professional’s Guide to Shared Decision-Making (SDM)” lesson intended to help healthcare providers better understand the value of Shared Decision-Making. This lesson covers what SDM is, why it’s important, and helpful steps healthcare professionals can take to better engage their patients in their treatment. After viewing this lesson, learners will walk away with both a better understanding of SDM, as well as concrete action steps to implement to better engage their patients. | BizLibrary |
| Be an Outstanding Listener | Be an Outstanding Listener is a video that will help people who think they are good listeners when in fact they are usually not as good as they imagine. Every job in every organizations requires good quality listening skills to understand and clarify what is being said. Listening skills are especially important for service providers and managers. Be an Outstanding Listener is a video in which behavioral expert Peter Quarry explains simple ways to become an outstanding listener. These are skills everyone can benefit from and improve their commiunication skills. | BizLibrary |
| Be Assertive with your Boss | Be Assertive with Your Boss is a video that will help anyone develop assertive skills to handle a situation when your boss asks you for more, and you are already overloaded and feel you can't say no. Psychology expert Peter Quarry recommends that you can say no without damaging your relationship. Be Assertive with Your Boss explores the problem of not being honest with your manager about being overloaded. It will help learners develop skills to speak up and discuss concerns with your boss. Peter Quarry offers useful tips for how to say no to your boss without guilt, how to manage your boundaries and how to offer alternatives or negotiate. | BizLibrary |
| Be Assertive, Not Aggressive | Welcome to the “Be Assertive, Not Aggressive” video lesson intended to outline how and why to be an assertive communicator. This lesson begins by showing the many differences in assertive communication and aggressive communication such as with body language, nonverbal communication, volume and more. In this lesson, the viewer will also learn about topics such as gender factors and assertiveness, how to be assertive at work, and the benefits of being assertive. Ultimately, the learner will be better equipped to distinguish between assertive and aggressive behavior and to become an assertive communicator. | BizLibrary |
| Become a Blogger in 12 Easy Steps | Welcome to the “Become a Blogger in 12 Easy Steps” video lesson created to establish best practices for writing a successful blog post. This lesson covers everything from conducting research and writing rough drafts all the way down to making your post search engine friendly, editing, publishing, and more. Ultimately, the viewer of this lesson will be better equipped to successfully write a compelling blog post. (Keyword: blogging) | BizLibrary |
| Being Assertive is All About Choosing the Best Words | Speaking assertively means using direct, positive language. | BizLibrary |
| Being Truthful About Tough Messages | Welcome to the "Being Truthful about Tough Messages" video lesson meant to teach you how to face difficult discussions with honesty and directness. In this lesson, learners will become aware of why people often aren’t truthful about tough messages at work. In addition, viewers will learn about the four types of truth resistance: psychological resistance, financial resistance, perceptual resistance, and confident awareness. Finally, learners will receive useful tips for conveying difficult messages truthfully and productively. | BizLibrary |
| Better Business Communication | You probably work in a job where you occasionally have to talk to others. My condolences. Maybe someday we’ll be able to spend our entire lives in a virtual paradise where we’ll never have to put up with other people’s silly little needs – but until that day comes, it might be helpful to know how to effectively communicate with the people you work with. That’s where Better Business Communication comes in. This short training series is designed to help you take your interactions with others to the next level. With so many different forms of written, spoken, and visual communication, it can be challenging to know best practices for various situations. This series will help you excel no matter how you are communicating with your colleagues, customers, or clients. But that’s not all. Because if that were all, then this would be some pretty boring training. Fortunately, we don’t do boring. So get ready to enjoy Better Business Communication from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. Key Takeaways from Better Business Communication: • Understanding the advantages and disadvantages of different forms of communication (text, email, phone, etc.) • Appreciating the importance of proofreading all written communications • Successful (and unsuccessful) strategies for creating effective visual presentations Better Business Communication consists of 5 videos with a total running time of approximately 25 minutes. This content is also translated in Spanish. | BizLibrary |
| Better Business Communication: Creating a Compelling Visual Presentation | The best ideas in the world won’t go anywhere if they aren’t presented well. This video will help you understand the basics of building and delivering a compelling presentation using visual aids. In addition, you’ll see plenty of things you should never do with visual aids. We couldn’t cram every bad approach in here, but we’re confident we have some that you’ll recognize. This content is also translated in Spanish. | BizLibrary |
| Better Business Communication: Proofreading Is More Importing Than You Might Thank! | This video will show you why proofreading your written communication matters, and it will do so because we didn’t bother proofreading the script for this one before we filmed it. Prepare for hilarity! This content is also translated in Spanish. | BizLibrary |
| Better Business Communication: The Essential Elements of Effective Verbal Communication | What? Talking to people – like, actually talking to them? Yeah, it’s still a thing, and this video will help you survive your next close encounter with another human being. Who knows? You might even end up liking it! This content is also translated in Spanish. | BizLibrary |
| Better Business Communication: The Essential Elements of Effective Written Communication | Effective and persuasive writing skills are critical for organizing your thoughts, convincing others to listen to your ideas, and creating the myriad different pieces of written material necessary in every business. This video will illustrate some of the basic rules of effective written communication, and you might also find out what happens when you use too many exclamation points!!!!!! This content is also translated in Spanish. | BizLibrary |
| Better Business Communication: The Strengths and Weaknesses Of Different Forms of Communication | There are multiple ways to communicate with your colleagues and customers, and each one has pros and cons. This video will demonstrate that phones can sometimes be used for calling people (who knew?!?!), face-to-face interaction has one advantage no other type of communication does, and that texting is not always the quickest way to get your message across. An excellent video to discuss the best way to share information with your clients, direct reports, and anyone else silly enough to want to talk to you. This content is also translated in Spanish. | BizLibrary |
| Body Language Can Actually Boost Your Confidence | Success at work demands a high amount of self-confidence. From tackling new projects to building important business connections, believing in yourself puts you at ease and creates a positive energy that draws people to you. In general, we become more comfortable and confident with the increasing number of successes under our belts … repetition and mastery help make us confident. | BizLibrary |
| Body Language in the Modern Workplace: Apply These Skills | Welcome to “Apply These Skills,” the final of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. In this concluding lesson, Dr. York summarizes the key strategies from the course and offers a call to action to put them into practice in your daily routine. | BizLibrary |
| Body Language in the Modern Workplace: Become a Body Language Pro | Welcome to “Become a Body Language Pro,” the first of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. In this introductory lesson, tenured communication professor Dr. Dustin York presents the essential need for good nonverbal communication in the workplace, as well as what you can expect to learn throughout the course. | BizLibrary |
| Body Language in the Modern Workplace: Connection Made Easy | Welcome to “Connection Made Easy,” the eighth of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson explains how to leverage nonverbal communication to build stronger connections. | BizLibrary |
| Body Language in the Modern Workplace: Digital Nonverbal Cues | Welcome to “Digital Nonverbal Cues,” the 14th of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson shares tips for enhancing your digital presence through effective nonverbal cues. | BizLibrary |
| Body Language in the Modern Workplace: Environmental Power Play | Welcome to “Environmental Power Play,” the 10th of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. In this lesson, Dr. York dives into a few strategies for ways you can adjust your surroundings to improve how you are perceived. These nonverbal hacks will help you harness your surroundings and enhance your communication. | BizLibrary |
| Body Language in the Modern Workplace: Face Your Influence | Welcome to “Face Your Influence,” the sixth of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson explores the science behind facial expressions, as well as a few practical techniques for using them effectively in your interactions. | BizLibrary |
| Body Language in the Modern Workplace: Maximize Your Impact | Welcome to the “Maximize Your Impact,” the 12th of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson explores techniques for enhancing your presence and influence in meetings through effective body language. | BizLibrary |
| Body Language in the Modern Workplace: Online Meeting Presence | Welcome to “Online Meeting Presence,” the 13th of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson offers helpful tips for enhancing the way you show up and interact in online meetings. | BizLibrary |
| Body Language in the Modern Workplace: Perfect Your Handshake | Welcome to “Perfect Your Handshake” the fourth of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson provides viewers with a few pro tips to improve their handshakes during greetings, so you can make lasting first impressions. | BizLibrary |
| Body Language in the Modern Workplace: Stand with Purpose | Welcome to “Stand with Purpose,” the seventh of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson focuses on improving your posture to help you project greater confidence. | BizLibrary |
| Body Language in the Modern Workplace: Stop Verbal Clutter | Welcome to “Stop Verbal Clutter,” the third of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. With helpful exercises and practice, this lesson explores how to remove filler words (such as "um," "uh," "like" “right”) from your speech to sound more confident and credible. | BizLibrary |
| Body Language in the Modern Workplace: Strategic Eye Engagement | Welcome to “Strategic Eye Engagement,” the fifth of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson explores the situations where eye contact is most important and can make an impact in reinforcing your message. Then, Dustin offers strategies to help you become more comfortable using it. | BizLibrary |
| Body Language in the Modern Workplace: Tone Is Your First Unlock | Welcome to “Tone Is Your First Unlock,” the second of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson analyzes the importance of vocal tone and covers actionable tips for improving the variation of your voice. | BizLibrary |
| Body Language in the Modern Workplace: Warmth in Action | Welcome to the “Warmth in Action,” the 11th of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. In this lesson, you’ll learn how to use body language to balance competence and knowledge with warmth and openness. | BizLibrary |
| Body Language in the Modern Workplace: Your Golden Box | Welcome to “Your Golden Box,” the ninth of 15 lessons in the “Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York” course, which offers practical strategies to improve your nonverbal communication at work. This lesson dives into how to use "The Golden Box" technique, the zone where your hand gestures create maximum impact. | BizLibrary |
| Brain Bites – Writing Effective Emails | Send emails that are read, understood, and acted on. Let’s face it, email is a fact of life, and employees find their Inbox overflowing every day. Many professionals say email creates tension, confusion, and other negative consequences in their busy workdays. This course will help you to be part of the solution by identifying ways to write better and fewer emails, which will also ensure your emails are read, understood, and acted on. Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5-minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce. This content is also translated in Spanish. | BizLibrary |
| Building Great Relationships | Welcome to the “Building Great Relationships” video course intended to guide learners in establishing trusting relationships with anyone they encounter at work. This video course, which comprises five video lessons, describes the core elements that characterize relationships and explains how to create strong bonds with coworkers, bosses, and employees alike. Viewers will also learn useful tips for working productively with toxic personalities in the workplace. After watching this course, learners will be on their way to developing the interpersonal skills needed to create and maintain meaningful relationships at work. (Keywords: communication, respect, emotional intelligence) | BizLibrary |
| Building Great Relationships at Work | Welcome to “Building Great Relationships at Work,” a video lesson dedicated to helping learners understand the value of relationships. This video lesson is the first of five in the “Building Great Relationships” video course, which guides learners in establishing trusting relationships with anyone they encounter at work. In this lesson, viewers will learn what relationships are and why they are so meaningful to human beings. Learners will also consider four keys that must be present for a relationship to be positive and productive. (Keywords: communication, respect, emotional intelligence) | BizLibrary |
| Building Great Relationships with Bosses | Welcome to “Building Great Relationships with Bosses,” a video lesson meant to teach viewers how to form a mutually beneficial relationship with their superiors. This video lesson is the third of five in the “Building Great Relationships” video course, which guides learners in establishing trusting relationships with anyone they encounter at work. Throughout this lesson, learners will consider the steps they should take to help them work productively with their boss. Then, viewers will learn what they should avoid doing to preserve their boss’s trust and respect. (Keywords: communication, emotional intelligence, professionalism) | BizLibrary |
| Building Great Relationships with Coworkers | Welcome to “Building Great Relationships with Coworkers,” a video lesson devoted to helping learners build strong bonds with their peers in the workplace. This video lesson is the second of five in the “Building Great Relationships” video course, which guides learners in establishing trusting relationships with anyone they encounter at work. During this lesson, viewers will become familiar with key tips for strengthening relationships with coworkers, from being dependable to developing emotional intelligence to practicing humility. (Keywords: communication, respect, teamwork) | BizLibrary |
| Building Great Relationships with Difficult People | Welcome to “Building Great Relationships with Difficult People,” a video lesson that provides strategies for managing workplace relationships with toxic individuals. This video lesson is the last of five in the “Building Great Relationships” video course, which guides learners in establishing trusting relationships with anyone they encounter at work. During this lesson, learners will consider their options for dealing with difficult personalities on the job. Ultimately, viewers should feel empowered to respond to problematic people and maintain a productive working relationship with them, even if they’re not the best of friends. (Keywords: communication, respect, emotional intelligence, conflict management, conflict resolution, professionalism) | BizLibrary |
| Building Great Relationships with Employees | Welcome to “Building Great Relationships with Employees,” a video lesson intended to help managers retain employees by forming professional yet caring relationships with them. This video lesson is the fourth of five in the “Building Great Relationships” video course, which guides learners in establishing trusting relationships with anyone they encounter at work. In this lesson, viewers will learn key tips for connecting with employees and earning their trust and respect. (Keywords: communication, respect, emotional intelligence, leadership, management) | BizLibrary |
| CARE in a Meaningful Way | CARE in a Meaningful Way Care is an ideal short video for service providers, team members and new starters. A person who cares is polite, considerate, patient and understanding. They go out of their way to make others feel valued, or to feel more confident in themselves. They are sensitive to how others are feeling. In this video psychologist Eve Ash explains that meaningful CARE encompasses Concern, Actions, Responsiveness and Encouragement. In a caring workplace positive relationships are nurtured. Leaders and workers are understanding, supportive and encouraging. People care about each other. | BizLibrary |
| Cell Phone Use: Be Savvy and Safe | Welcome to the "Cell Phone Use: Be Savvy and Safe" video lesson which will highlight the physical and cybersecurity risks that cell phones can pose to our safety. This lesson is the second of two in the "Cell Phone Use" series, which covers cell phone etiquette at work and this lesson. | BizLibrary |
| Cell Phone Use: Conduct on the Clock | Welcome to the "Cell Phone Use: Code of Conduct" video lesson which will teach you five tips to be professional and considerate of others at work when using a cell phone. This lesson is the first of two in the "Cell Phone Use" series, which covers this lesson on etiquette, as well as the best practices to keep yourself and your data secure when using a cell phone. | BizLibrary |
| Chainsaw Safety | Provides training on the safe operation of chainsaws, including personal protective equipment, maintenance, and cutting techniques. | Wilmes LLC |
| Civility at Work | We seem to be more polarized than ever regarding political, social, and environmental issues. This is spilling over into the workplace where frustrations and tensions, created by the ongoing COVID pandemic, have many people hyper-stressed or on a razor-thin edge. Liz Nead, best-selling author, speaker, and consultant, shares her practical tips and techniques about how to have civil and meaningful conversations without alienating the other people we may disagree with. | BizLibrary |
| Civility at Work: How to Prepare for Challenging Conversations | Liz Nead, best-selling author, speaker, and consultant, shows us how to prepare for a challenging conversation with someone you may disagree with. First, Liz says we need to examine our belief systems about why we believe so strongly in certain issues and ideas that may be controversial. Next, we need to change our expectations to be open to different ideas and perspectives. Finally, we need to be authentic and true to our values without evading the conversation or compromising our beliefs. | BizLibrary |
| Civility at Work: How to Respectfully Engage or Disengage During Difficult Conversations | Liz Nead, best-selling author, speaker, and consultant, shows us how to engage or disengage from challenging or heated conversations with care and respect. Liz also recommends not running away from conversations but seeking to engage and understand. Liz includes actual phrases and strategies you can use when the timing or situation calls for a de-escalation of tensions. | BizLibrary |
| Communicate and Educate | As companies and organizations join the world’s greening efforts and responses, they can communicate and educate through their own efforts and successes in reducing their carbon and ecological footprints. Find out what is already happening locally; research what more your organization might do. Consumer behaviors are shifting – move with them while showcasing ideas and initiatives. | BizLibrary |
| Communication Toolkit: Apologizing at Work | Welcome to the “Communication Toolkit: Apologizing at Work” video lesson intended to describe how to say sorry and make amends when you’ve made a mistake. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. Apologizing to others is tough, whether it’s to your coworkers, customers, or boss. In this lesson, you’ll learn key steps to help you say sorry and resolve issues effectively. (Keywords: conflict resolution, relationship management, conflict management, resolving conflict) | BizLibrary |
| Communication Toolkit: Becoming a Master Communicator | Welcome to the “Communication Toolkit: Becoming a Master Communicator” video lesson intended to help individuals communicate more effectively. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. During this lesson, viewers will learn the value of things such as listening, nonverbals, feedback, medium, and so on. Ultimately, learners will realize the importance of being friendly, confident, and respectful in their communication efforts. | BizLibrary |
| Communication Toolkit: Becoming a Master Communicator (Manufacturing) | Welcome to the “Communication Toolkit: Becoming a Master Communicator (Manufacturing Version)” video lesson intended to help individuals communicate more effectively. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. During this lesson, viewers will learn the value of things such as listening, nonverbals, feedback, medium, and so on. Ultimately, learners will realize the importance of being friendly, confident, and respectful in their communication efforts. | BizLibrary |
| Communication Toolkit: Blogging Basics | Welcome to the "Communication Toolkit: Blogging Basics" video lesson meant to teach viewers the benefits that blogs can offer for their organizations. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn how blogs can add value to companies, as well as the key steps for starting a blog. | BizLibrary |
| Communication Toolkit: Communicating Across the Organization | Welcome to the “Communication Toolkit: Communicating Across the Organization” video lesson intended to help the organization as a whole optimize its company-wide communications. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. Throughout this lesson, viewers will learn what organizational communication is and how it flows throughout a company. Then, learners will contemplate key points for ensuring that organization-wide communication is productive. | BizLibrary |
| Communication Toolkit: Communicating as a Leader | Welcome to the “Communication Toolkit: Communicating as a Leader” video lesson intended to describe how to connect with your employees effectively when you’re in a position of authority. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. First, this lesson covers three critical components to embody when communicating with employees. Then, it goes over communication tips like knowing your audience and practicing active listening. | BizLibrary |
| Communication Toolkit: Communicating with Confidence | Welcome to the “Communication Toolkit: Communicating with Confidence” video lesson meant to help you speak to others confidently. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. From this lesson, you’ll learn strategies like validating your feelings and being assertive, which help you project confidence—even if you don’t necessarily feel confident. (Keywords: persuasion, persuasive speaking, gaining buy-in, credibility) | BizLibrary |
| Communication Toolkit: Communication Is Critical | Welcome to the “Communication Toolkit: Communication Is Critical” video lesson meant to help learners better understand the building blocks of communication. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, learners will discover how communication can be categorized as verbal or nonverbal and synchronous or asynchronous. In addition, viewers will learn the basic steps in the communication process. | BizLibrary |
| Communication Toolkit: Communication Is Critical (Manufacturing) | Welcome to the “Communication Toolkit: Communication Is Critical (Manufacturing Version)” video lesson meant to help learners better understand the building blocks of communication. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, learners will discover how communication can be categorized as verbal or nonverbal and synchronous or asynchronous. In addition, viewers will learn the basic steps in the communication process. | BizLibrary |
| Communication Toolkit: Connecting Over the Phone | Welcome to the “Communication Toolkit: Connecting Over the Phone” video lesson meant to help learners communicate more meaningfully through phone conversations. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. Throughout this lesson, learners will evaluate the benefits and drawbacks of phone communication so they can better identify when telephone is the appropriate medium for their message. In addition, viewers will learn useful tips for ensuring their phone conversations are as effective as possible. | BizLibrary |
| Communication Toolkit: Conversing with Customers | Welcome to the "Communication Toolkit: Conversing with Customers" video lesson meant to give helpful tips to viewers who communicate with customers. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn what to do to improve their conversations with clients and excel at their job. With these tips, conversations can be a more positive experience for both the viewers and the customers. | BizLibrary |
| Communication Toolkit: Corresponding via Email | Welcome to the “Communication Toolkit: Corresponding via Email” video lesson intended to guide learners in their email communications. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, learners will consider when email is the best medium to use—and when it isn’t. Plus, viewers will consider key concepts to keep top of mind as they construct their email messages. | BizLibrary |
| Communication Toolkit: Differences Among Generations | Welcome to the “Communication Toolkit: Differences Among Generations” video lesson meant to describe how to productively communicate across generations at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. From traditionalists to Gen Zers, there are many different generations represented in workplaces today. This lesson provides an excellent starting point to help you understand each of them and how to connect with them effectively. Plus, you’ll learn about tips that you can apply to your conversations to help you communicate better with all your coworkers. (Keywords: traditionalists, baby boomers, Gen X, millennials, Gen Z) | BizLibrary |
| Communication Toolkit: Humor at Work | Welcome to the "Communication Toolkit: Humor at Work" video lesson meant to teach learners why humor is so beneficial to the workplace and how to best utilize it as a professional. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn the benefits that tasteful and well-placed humor offers, as well as some tips for humor to be as appropriate and effective as possible. | BizLibrary |
| Communication Toolkit: IM at Work | Welcome to the "Communication Toolkit: IM at Work" video lesson meant to educate viewers on the etiquette of instant messaging at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn which instances IM should be used instead of email or face-to-face conversations and when IM is not appropriate. Plus, some tips on using IM properly in the workplace will ensure viewers will stay professional and efficient when leveraging IM. | BizLibrary |
| Communication Toolkit: Live Chat Essentials | Welcome to the “Communication Toolkit: Live Chat Essentials” video lesson intended to help viewers communicate as effectively as possible with customers over live chat. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, learners will become familiar with several live chat communication strategies, from framing messages positively to listening and responding with empathy. In the end, the viewer should understand how to communicate online in a way that creates an excellent service experience for the customer. | BizLibrary |
| Communication Toolkit: Mastering Small Talk | Welcome to the “Communication Toolkit: Mastering Small Talk” video lesson intended to explain how you can become more confident when making small talk. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. You can’t avoid all small talk situations, so you might as well embrace them! By doing things like asking questions and listening actively, you’ll be able to become more comfortable when you have to make small talk. | BizLibrary |
| Communication Toolkit: Meeting Etiquette | Welcome to the “Communication Toolkit: Meeting Etiquette” video lesson meant to describe how to behave appropriately before and during meetings to ensure messages are conveyed effectively and understood by all. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. From this lesson, you’ll learn about the importance of an agenda in meetings and how to adhere to them. Plus, you’ll understand how to craft your message as well as how to be an active listener. By following these tips, you’ll be able to ensure all your meetings are productive. | BizLibrary |
| Communication Toolkit: Nonverbals and Body Language | Welcome to the “Communication Toolkit: Nonverbals and Body Language” video lesson meant to emphasize the critical role of nonverbals in communication. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. During this lesson, viewers will learn the various functions of nonverbal communication and become familiar with common examples of nonverbals. Finally, learners will become aware of some helpful hints for leveraging nonverbal communication meaningfully and appropriately. | BizLibrary |
| Communication Toolkit: Nonverbals and Body Language (Manufacturing) | Welcome to the “Communication Toolkit: Nonverbals and Body Language (Manufacturing Version)” video lesson meant to emphasize the critical role of nonverbals in communication. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. During this lesson, viewers will learn the various functions of nonverbal communication and become familiar with common examples of nonverbals. Finally, learners will become aware of some helpful hints for leveraging nonverbal communication meaningfully and appropriately. | BizLibrary |
| Communication Toolkit: Overcommunicating | Welcome to the “Communication Toolkit: Overcommunicating” video lesson intended to evaluate the purpose of communicating excessively at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. During this lesson, viewers will learn what overcommunication is and contemplate when it’s useful and when it’s detrimental in the workplace. In addition, learners will become familiar with key questions to ask themselves to consciously decide whether to overcommunicate—or not. | BizLibrary |
| Communication Toolkit: Radical Candor | Welcome to the "Communication Toolkit: Radical Candor" video lesson meant to describe the radical candor management style and explain how to use it appropriately. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn the four management styles, which include obnoxious aggression, ruinous empathy, manipulative insincerity, and radical candor. Then, the viewer will learn how to effectively wield radical candor so they can help their employees reach their full potential. | BizLibrary |
| Communication Toolkit: Respectful Communication | Welcome to the “Communication Toolkit: Respectful Communication” video lesson meant to explain how to express opinions and ideas respectfully at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. If you have a disagreement with a coworker at work, how should you respond? If you’re brainstorming for a project, how should you ensure you’re contributing your fair share? You’ll learn about all that and more in this lesson on infusing respect into every conversation and discussion you have with coworkers. | BizLibrary |
| Communication Toolkit: Respectful Communication (Manufacturing) | Welcome to the “Communication Toolkit: Respectful Communication (Manufacturing Version)” video lesson meant to explain how to express opinions and ideas respectfully at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. If you have a disagreement with a coworker at work, how should you respond? If you’re brainstorming for a project, how should you ensure you’re contributing your fair share? You’ll learn about all that and more in this lesson on infusing respect into every conversation and discussion you have with coworkers. This content is also translated in Spanish. | BizLibrary |
| Communication Toolkit: Speaking to Superiors | Welcome to the "Communication Toolkit: Speaking to Superiors" video lesson meant to teach viewers how to most effectively communicate with their managers. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn the do's and don’ts of communicating with superiors. These tips give insight into which habits improve relationships with managers and which leave a negative impression. | BizLibrary |
| Communication Toolkit: The Art of Saying No | Welcome to the "Communication Toolkit: The Art of Saying No" video lesson meant to teach viewers how to tactfully decline a request. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn when it's okay to say no, how to say no, and why accepting every request is detrimental to their well-being. | BizLibrary |
| Communication Toolkit: The Power of Storytelling | Welcome to the “Communication Toolkit: The Power of Storytelling” video lesson meant to explain how stories can help you share ideas and gain buy-in from others. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. By understanding the components of an effective story and how they can be leveraged to convey meaning and generate empathy, you’ll be a more effective communicator at work. (Keywords: persuasion, selling, compelling) | BizLibrary |
| Communication Toolkit: Transparency | Welcome to the “Communication Toolkit: Transparency” video lesson meant to help learners communicate as openly and honestly as possible at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn what transparent communication entails and how it can add value. Plus, learners will consider essential tips for communicating transparently at work. | BizLibrary |
| Communication Toolkit: Transparency (Manufacturing) | Welcome to the “Communication Toolkit: Transparency (Manufacturing Version)” video lesson meant to help learners communicate as openly and honestly as possible at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, viewers will learn what transparent communication entails and how it can add value. Plus, learners will consider essential tips for communicating transparently at work. | BizLibrary |
| Connecting with Any Audience | Audience analysis, storytelling, and engagement techniques that create genuine connection and ensure messages resonate. | Mission Fuel |
| Cutting Edge Communication: Creating Positive Impressions | Carol is showing some important clients through the office and notices that team members Michael and Wendy are being cold and unwelcoming. Mana comes to greet these clients as Carol struggles with the pronunciation of names. Mana gives a vague explanation of what the clients will be doing. Carol takes an opportunity to school Wendy on her greeting skills and Michael on the lack of warmth in his facial expressions and body language. Mana leaves the clients unfulfilled while Carol admonishes her in front of these important people at the same time giving her tips to improve. Meanwhile the clients are embarrassed and leave as Mana and Carol argue in front of them. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Handling Anyone Difficult | Steve teaches Carlos four key skills so problems do not escalate with difficult people. We all have to deal with difficult people. Carlos complains to Steve about difficult people he has to contend with on a daily basis. He often feels like hitting them, which Steve naturally discourages. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This content is also translated in Spanish, German, and French. | BizLibrary |
| Cutting Edge Communication: Listening Actively | Carol is very concerned because Marcus is not listening to her and after pointing it out they agree to listen to each other. Carol believes she is an expert listener, however various people in the office feel they are not being listened to. Marcus runs a listening skills session, especially for the benefit of Carlos and Tammy. Carol demeans Carlos while Sanjay talks about Tammy as if she were not there. Carol offers some facts about listening and communication while Sam interrupts and talks over her while correcting the facts. They explore empathic listening, but the training session shows how people are talking at each other. When Tammy says that Carol speaks too quickly, Carol raises her voice as if Tammy is deaf. The lack of genuine ‘active’ listening means most of the team end up annoyed with each other and Marcus as a final example gets Tammy and Carlos to demonstrate listening – but they just say hello to each other. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Negotiating for Success | You don’t have to be born with negotiation skills, but it helps to know how these can be improved. Steve suggests knowing your bottom line position but also knowing what to give way on and by how much. Serena and Marcus discuss aspects of effective negotiation. Sam “negotiates” his employment contract with Casey, who accedes to all his demands. Carol by contrast is tough when Sam negotiates with her. At all times, Steve advises staying positive and assured, even when the outcome is not all that you’d hoped for. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Responding Thoughtfully | Listen supportively by clarifying, reflecting, advising with care, and probing (CRAP). Carol tells the team that people do not listen supportively nor respond thoughtfully to each other. She uses the acronym CRAP when she talks about supportive listening. Please Note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On and/or Workplace Excellence" series, also by Seven Dimensions. | BizLibrary |
| Cutting Edge Communication: Supporting Others | In a team meeting, Marcus asks what it means to be supportive and people offer definitions. Marcus creates an award for the most supportive person of the month. Different members of the team are then shown being supportive to Tammy in a number of ways, some more successful than others. Tammy discusses with Steve her difficulties in dealing with Sanjay and he tells her a good way of looking at fear. Marcus gives out awards and Tammy is invited to say who she felt was the most supportive. Marcus feels everyone is a winner, but Sam is disappointed after all the English language coaching support he gave Tammy and Carlos. Updated in 2019 | BizLibrary |
| Cutting Edge Success at Work: Be Confident and Assertive | This is part of the "Cutting Edge Success at Work" series, the "Be Confident and Assertive" session. In this video, you will learn how to not only speak with confidence but to also overcome person blocks and barriers. This video was updated in 2019. | BizLibrary |
| Dealing with Difficult People and Situations – Principles of De-escalation | Dealing with difficult people has always been a challenge in the workplace, especially when dealing with customers and clients. This new video will help you understand the basic principles and techniques of how to handle difficult people and situations. Today, more than ever, when stress and tensions may be at an all time high, employees need to know how to de-escalate a tense situation so that they don’t progress to more serious types of reactions. It starts with trying to understand where the angry or upset person is coming from and then using the basic techniques of empathy, patience, mirroring, and poise to guide the communication to a more reasonable and manageable level. | BizLibrary |
| Decoding DISC Styles | Welcome to the “Decoding DISC Styles” video course meant to help learners better understand each DISC personality type. This course, which comprises four video lessons, takes a granular look at the High D, High I, High S, and High C personalities. Ultimately, viewers will understand typical traits of each style, as well as how they work with others and how to best persuade or sell to them. | BizLibrary |
| Decoding DISC Styles: High C | Welcome to the “DISC Styles: High C” video lesson, which takes a deep dive into the High C personality style. This lesson is the first of four in the “Decoding DISC Styles” video course meant to help learners better understand each DISC personality type. In this lesson, viewers will learn the typical traits of those with a High C personality. Learners will also discover how High C’s work with others and how to best persuade or sell to High C’s. | BizLibrary |
| Decoding DISC Styles: High D | Welcome to the “DISC Styles: High D” video lesson, which takes a deep dive into the High D personality style. This lesson is the first of four in the “Decoding DISC Styles” video course meant to help learners better understand each DISC personality type. In this lesson, viewers will learn the typical traits of those with a High D personality. Learners will also discover how High D’s work with others and how to best persuade or sell to High D’s. | BizLibrary |
| Decoding DISC Styles: High I | Welcome to the “DISC Styles: High I” video lesson, which takes a deep dive into the High I personality style. This lesson is the second of four in the “Decoding DISC Styles” video course meant to help learners better understand each DISC personality type. In this lesson, viewers will learn the typical traits of those with a High I personality. Learners will also discover how High I’s work with others and how to best persuade or sell to High I’s. | BizLibrary |
| Decoding DISC Styles: High S | Welcome to the “DISC Styles: High S” video lesson, which takes a deep dive into the High S personality style. This lesson is the third of four in the “Decoding DISC Styles” video course meant to help learners better understand each DISC personality type. In this lesson, viewers will learn the typical traits of those with a High S personality. Learners will also discover how High S’s work with others and how to best persuade or sell to High S’s. | BizLibrary |
| Delivering Successful Messages at Work (Part 1 of 2): Six Tips for Preventing Miscommunication | Welcome to "Six Tips for Preventing Miscommunication," the video lesson meant to demonstrate the importance of productive communication in establishing good relationships and essential tools for preventing the misinterpretation of messages. This is the first of two video lessons in the "Delivering Successful Messages at Work" series, which is meant to teach learners how to communicate messages effectively in the workplace. By learning the major elements of communication and tips for communicating well with others, viewers will be on their way to becoming proficient workplace communicators. | BizLibrary |
| Delivering Successful Messages at Work (Part 2 of 2): Mastering Verbal and Nonverbal Communication | Welcome to "Mastering Verbal and Nonverbal Communication," the video lesson meant to explain the three components of communication: textual, vocal, and nonverbal. This is the second of two video lessons in the "Delivering Successful Messages at Work" series, which is meant to teach learners how to communicate messages effectively in the workplace. After viewing this lesson, learners will be equipped to communicate messages clearly and productively no matter the medium. | BizLibrary |
| Documentation Best Practices: Understanding GDP | Welcome to the “Documentation Best Practices: Understanding GDP” lesson designed to teach viewers in the required industries the principles of good documentation practices (GDP). This lesson will explain the importance of data integrity for the pharmaceutical, medical devices, and manufacturing industries. Also, topics, such as GDP principles, how to implement them, and enforce them, will be discussed. By the end, expect to gain a better understanding of GDP standards and how your organization can be compliant. | BizLibrary |
| Drop the Drama at Work | Welcome to the “Drop the Drama at Work” video lesson meant to show that workplace drama is dysfunctional and should be avoided. This lesson focuses on the root causes of workplace drama and how to avoid being pulled into it. Strategies include listening with empathy rather than sympathy, identifying drama-makers, confronting drama as a leader, and more. Ultimately, the viewer of this lesson will be better equipped to stay out of workplace drama. | BizLibrary |
| Effective Email 101 | Welcome to the “Effective Email 101” video lesson intended to outline the basics of communicating effectively through email. In this lesson, viewers will learn the steps to using their email productively as well as some best practice tips to keep in mind. This lesson covers four steps of effective email writing in detail: filling out address fields, creating a meaningful subject line, writing the content of the email, and proofreading the message. Finally, the lesson provides best practices and how to implement them. These best practices include keeping it simple, maintaining a friendly tone, using formatting strategically, removing jargon, being thoughtful about replies, and using email for the right purpose. | BizLibrary |
| Effectively Negotiate: Anticipate Objections | Welcome to the “Anticipate Objections” lesson, which covers eight strategies to overcome objections. This lesson is the seventh of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will understand that objections are requests for more information, and it is essential to overcome them in order to close a deal. | BizLibrary |
| Effectively Negotiate: Body Language Revelations | Welcome to the “Body Language Revelations” lesson which explores non-verbal signals and elements of body language giveaways. This lesson is the eighth of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will understand how to use their own body language to hold their own and analyze the body language of their negotiating counterparts. | BizLibrary |
| Effectively Negotiate: Competitive Edge | Welcome to the “Competitive Edge” lesson intended to help learners select a strategy for gaining a competitive edge during negotiations. This lesson is the third of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will know to state their objectives first and welcome opportunities to utilize negotiation skills. | BizLibrary |
| Effectively Negotiate: Define Your Objectives | Welcome to the “Define Your Objectives” lesson, which covers how to negotiate with prioritized objectives. This lesson is the fifth of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will be equipped to develop and prioritize their objectives and understand the objectives of others. | BizLibrary |
| Effectively Negotiate: Internal Negotiating | Welcome to the “Internal Negotiating” lesson which examines how negotiating doesn’t require two people. This lesson is the first of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will understand the importance of identifying their own needs to make negotiating easier. | BizLibrary |
| Effectively Negotiate: Master Negotiating Skills | Welcome to the “Master Negotiating Skills” lesson, which introduces nine key skills of effective negotiators. This lesson is the fourth of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will know how to use nine skills to come to an agreement in conflicting negotiations. | BizLibrary |
| Effectively Negotiate: Pre-Closing and Closing Techniques | Welcome to the “Pre-Closing and Closing Techniques” lesson, which highlights the importance of timing and offers seven additional negotiation strategies. This lesson is the 11th of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will understand the need for the right atmosphere to close and how to utilize the seven additional negotiation strategies to close the deal. | BizLibrary |
| Effectively Negotiate: Principles of Negotiating | Welcome to the “Principles of Negotiating” lesson, which outlines the eight basic principles of negotiating. This lesson is the second of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will have the ability to develop a game plan and strategy, and work towards a satisfactory solution for both parties. | BizLibrary |
| Effectively Negotiate: Proposals | Welcome to the “Proposals” lesson, which emphasizes the importance of listening to your counterparts to offer a valuable proposal. This lesson is the 10th of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will have a wealth of phrases to use to support their views, disagree effectively, and indicate a willingness to compromise. | BizLibrary |
| Effectively Negotiate: Research Your Opposition | Welcome to the “Research Your Opposition” lesson, which introduces the DiSC personality types and four negotiation social styles: driver, expressive, amiable, and analytics. This lesson is the sixth of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will be familiar with how to use the DiSC model of personality types and negotiation social styles to inform how they choose negotiation tactics. | BizLibrary |
| Effectively Negotiate: Short and Long-Term Benefits | Welcome to the “Short and Long-Term Benefits” lesson, which explores the short and long-term benefits of mastering negotiation skills in professional and personal settings. This lesson is the last of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will understand why negotiating is such a highly valued skill and how short-term action times contribute to long-term goals. | BizLibrary |
| Effectively Negotiate: Strengthen Your Position | Welcome to the “Strengthen Your Position” lesson, which will help learners explore options to strengthen their negotiating position. This lesson is the ninth of 12 in the “Expert Insights: Effectively Negotiate with Barb Bruno” course, which explores negotiation tactics to clearly define objectives, overcome objections, and improve negotiation outcomes. After viewing, learners will be able to focus on issues to eliminate stress, stay calm, and reiterate key points to keep their negotiating position strong. | BizLibrary |
| Email Effectiveness | We will learn why companies expect highly planned professional emails. We will learn clear communication in a brief format creates effective emails. We will learn that first email resolution pleases every customer and professional. Email is the preferred choice of communicating for most of us - and most of us are overwhelmed by the amount of emails we receive each day. In fact, we spend 13 hours a week or 28% of the workweek managing emails. While millennials prefer improvised texting for personal use, companies expect professional presentation. No one has time for leisure banter. | BizLibrary |
| Email Essentials | Welcome to the “Email Essentials” video series intended to help learners leverage email effectively so they can achieve their communication goals at work. This course, which comprises 12 video lessons that can be viewed separately or in order, addresses email basics like address fields, the subject line, and email structure. In addition, it explains how to handle humor, emphasis, and potentially questionable content in email. This lesson also addresses topics such as responding to emails, proofreading email content, and keeping email secure, among others. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Email Essentials: Address Fields | Welcome to the “Address Fields” video lesson meant to help learners differentiate between the To, CC, and BCC fields. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. During this lesson, viewers will learn about the three address fields and the appropriate purpose for each. In addition, learners will be warned about the potential drawbacks of using the BCC field. | BizLibrary |
| Email Essentials: Email Security | Welcome to the “Email Security” video lesson meant to supply tips for keeping email secure. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. In this lesson, viewers will learn how to protect themselves from cyberattacks. Learners will also recognize the importance of remaining careful and conscious as an email user. | BizLibrary |
| Email Essentials: Email Tips | Welcome to the “Email Tips” video lesson intended to address miscellaneous aspects of email communication. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. Throughout this lesson, viewers will learn to identify themselves properly, leverage the preview pane, use active voice sentences, keep their sentences simple, and apply attachments sparingly. | BizLibrary |
| Email Essentials: Formatting and Emphasis | Welcome to the “Formatting and Emphasis” video lesson intended to instruct learners on how to leverage emphasis and formatting meaningfully and professionally in email. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. Throughout this lesson, viewers will learn that they should only use emphasis for a good business reason and examine three such instances. Plus, learners will become familiar with key rules for using emphasis and formatting in email. | BizLibrary |
| Email Essentials: Humor | Welcome to the “Humor” video lesson meant to help learners recognize what kind of humor is appropriate for email. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. In this lesson, viewers will receive helpful hints for handling humor effectively in email messages. They’ll also consider types of humor that shouldn’t be used in email. | BizLibrary |
| Email Essentials: Keeping Emails Brief | Welcome to the “Keeping Emails Brief” video lesson intended to teach learners how to keep their email messages as succinct and to the point as possible. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. During this lesson, viewers will learn the value of sticking to one topic per email, using simple sentences and short paragraphs, and cutting unnecessary extras. | BizLibrary |
| Email Essentials: Message Content | Welcome to the “Message Content” video lesson meant to help learners create strong and effective email messages. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. Throughout this lesson, learners will examine the appropriate structure of an email. Viewers will also become familiar with additional tips for making email content as effective as possible. | BizLibrary |
| Email Essentials: Proofreading Emails | Welcome to the “Proofreading Emails” video lesson meant to highlight the importance of reviewing email messages before sending them. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. During this lesson, viewers will learn what to look for as they proofread their emails and consider the negative impression they’ll make if they don’t review each email before hitting send. | BizLibrary |
| Email Essentials: Replying to Emails | Welcome to the “Replying to Emails” video lesson meant to convey proper etiquette for responding to email messages. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. Throughout this lesson, viewers will learn to only reply when needed, respond to all parts of emails, and beware of “reply all.” | BizLibrary |
| Email Essentials: Subject Line | Welcome to the “Subject Line” video lesson intended to highlight the role of the subject line in encouraging the recipient to read the email. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. In this lesson, viewers will learn how to write their subject line in a way that attracts the reader’s attention and conveys the purpose of the email. | BizLibrary |
| Email Essentials: Timely Responses | Welcome to the “Timely Responses” video lesson intended to emphasize the importance of responding to emails promptly. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. During this lesson, viewers will learn about the two styles of communication: synchronous and asynchronous. Learners will also receive tips for being timely with their replies. | BizLibrary |
| Email Essentials: To Send or Not to Send? | Welcome to the “To Send or Not to Send?” video lesson intended to help learners determine what kind of content is okay to send via email. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. In this lesson, viewers will reflect on guidelines for using email communication appropriately. In addition, learners will examine instances when you certainly shouldn’t rely on email to convey a message. | BizLibrary |
| Excelling at Hard Conversations and Feedback | Welcome to the “Excelling at Hard Conversations and Feedback” video course! Few things are more difficult in the workplace than conducting difficult conversations and giving feedback in an effective manner. In this course, you’ll be equipped with tools, frameworks, and insight to help you master these critical skills. More specifically, you’ll learn how to how to prepare for and conduct difficult conversations, how to disagree with your boss, how to foster compromise between disagreeing parties, and how to mediate workplace conflict. In terms of feedback, you’ll learn the Fundamentals of Feedback, common feedback mistakes to avoid, The SHARES Feedback Framework, how to give your boss feedback/criticism, and how to receive feedback/criticism. Difficult conversations don’t have to be difficult, and giving effective feedback doesn’t have to be a challenge. Dive into this course to emerge better equipped at work and in life to have those conversations you need to have. | BizLibrary |
| Excelling at Hard Conversations and Feedback: Common Feedback Mistakes to Avoid | Learn the basics of what mistakes to avoid in giving feedback | BizLibrary |
| Excelling at Hard Conversations and Feedback: Fostering Compromise Between Disagreeing Parties | Discover the 5 Golden Rules of Compromise | BizLibrary |
| Excelling at Hard Conversations and Feedback: How to Conduct Difficult Conversations | Learn the four key steps to conducting a difficult conversation | BizLibrary |
| Excelling at Hard Conversations and Feedback: How to Disagree With Your Boss | Learn about the Tension Triangle - three methods for making disagreement with your boss easier to discuss | BizLibrary |
| Excelling at Hard Conversations and Feedback: How to Give Your Boss Feedback/Criticism | Learn the three key points of giving your boss feedback or criticism | BizLibrary |
| Excelling at Hard Conversations and Feedback: How to Mediate Workplace Conflict | Discover the PEACE Process for mediating conflict successfully | BizLibrary |
| Excelling at Hard Conversations and Feedback: How to Prepare for Difficult Conversations | Learn about the sources of tension that affect how you prepare differently for a hard conversation | BizLibrary |
| Excelling at Hard Conversations and Feedback: How to Receive Feedback/Criticism | Learn the four step Criticism Critical Path for receiving feedback or criticism well | BizLibrary |
| Excelling at Hard Conversations and Feedback: The Fundamentals of Feedback | Learn the basics of getting feedback right | BizLibrary |
| Excelling at Hard Conversations and Feedback: The SHARES Feedback Framework | Learn the SHARES Feedback framework - a structured approach to giving feedback | BizLibrary |
| Excelling at Hard Conversations and Feedback: Why We Avoid Having Hard Conversations and Giving Feedback | Discover why we struggle with having hard conversations and giving feedback | BizLibrary |
| Expert Insights: Body Language in the Modern Workplace with Dr. Dustin York | Welcome to “Body Language in the Modern Workplace with Dr. Dustin York,” part of our Expert Insights series. Led by tenured communication professor Dr. Dustin York, this 15-lesson course offers practical strategies to improve your nonverbal communication at work. With Dr. York’s expertise, you’ll gain various tips and techniques you can apply in everyday professional situations—ensuring your body language reinforces your message. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Effectively Negotiate with Barbara Bruno | Welcome to the “Expert Insights: Effectively Negotiate with Barb Bruno” course that encompasses the principles of effective negotiations, from opposition research to proposals. Barb is a recruiting trainer and CEO of Good As Gold Training and is passionate about her clients seeing quality staffing training pay off. This course, comprising 12 lessons, is ideal for employees working to master negotiation skills to gain a competitive edge and see long-term career benefits. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Global Communication Skills with Jessica Chen | Welcome to “Global Communications with Jessica Chen,” another installment in the Expert Insights Series. In this 10-part course, Emmy Award–winning journalist and global communication expert Jessica Chen shares how to build confidence and connections when working across cultures. You’ll discover how to adapt your communication style, navigate cultural differences, and build trust with global teams. By the end of this journey, you’ll walk away with practical strategies to help you communicate confidently and effectively—no matter where in the world your work takes you. | BizLibrary |
| Expert Insights: I Respectfully Disagree with Justin Jones-Fosu | Welcome to the “Expert Insights: I Respectfully Disagree with Justin Jones-Fosu” course, which explores ways for everyone to amicably and directly handle the issues they face with others at home, in the workplace, and in the community. This course, comprising 12 lessons, is filled with personal stories, strategies, principles, and tips for navigating tricky moments of conflict. By the end of this experience, viewers will be able to take the knowledge from this course and approach day-to-day disagreements with comfort and civility. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| Global Communication Skills: Communicating in High-Context Cultures | In this lesson, “Communicating in High-Context Cultures,” Jessica Chen explores how to navigate communication environments that rely on nuance, tone, and nonverbal cues. This is the seventh lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn how to understand implied meaning, build rapport through subtle communication, and demonstrate cultural sensitivity in conversations. By the end, you’ll be able to interpret context with confidence and connect more effectively in high-context workplace settings. | BizLibrary |
| Global Communication Skills: Communicating in Low-Context Cultures | In this lesson, “Communicating in Low-Context Cultures,” Jessica Chen explains how to adapt your communication style when working in environments that value directness and clarity. This is the sixth lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn how to express ideas clearly, give feedback effectively, and engage confidently in structured discussions. By the end, you’ll know how to communicate with precision and professionalism in low-context workplace settings. | BizLibrary |
| Global Communication Skills: Creating Trust and Respect | In this lesson, “Creating Trust and Respect,” Jessica Chen explores how to build meaningful relationships that foster collaboration across cultures. This is the fourth lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn practical ways to establish credibility, develop understanding, show empathy, and strengthen relationships with diverse colleagues. By the end, you’ll understand how trust and respect serve as the foundation for effective global communication and teamwork. | BizLibrary |
| Global Communication Skills: Developing Global Cultural Awareness | In this lesson, “Developing Global Cultural Awareness,” Jessica Chen shares how to recognize and respect cultural differences to foster stronger global connections. This is the third lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn how to identify cultural cues, avoid common missteps, and demonstrate genuine curiosity and respect in diverse settings. By the end, you’ll be able to approach cross-cultural communication with greater empathy, awareness, and understanding. | BizLibrary |
| Global Communication Skills: Establishing Workplace Confidence | In this lesson, “Establishing Workplace Confidence,” Jessica Chen explores how to build self-assurance when working in unfamiliar or cross-cultural environments. This is the second lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll understand how confidence is developed through mindset, preparation, and adaptability. By the end, you’ll be able to embrace discomfort, overcome self-doubt, and approach global interactions with resilience and curiosity. | BizLibrary |
| Global Communication Skills: Navigating Difficult Conversations | In this lesson, “Navigating Difficult Conversations,” Jessica Chen shares strategies for approaching sensitive discussions with clarity, empathy, and cultural awareness. This is the eighth lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn how to give and receive feedback respectfully, manage tone across different cultural contexts, and turn challenging moments into opportunities for understanding. By the end, you’ll be equipped to handle difficult conversations with confidence and composure in any global workplace. | BizLibrary |
| Global Communication Skills: Recap | In this final lesson, “Recap,” Jessica Chen reflects on the key insights and strategies covered throughout the course to help you strengthen your global communication skills. This is the 10th lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll revisit the core principles of confidence, cultural awareness, and adaptability, and see how each concept contributes to meaningful communication. By the end, you’ll be ready to apply these lessons to connect, lead, and collaborate more effectively in any global workplace. | BizLibrary |
| Global Communication Skills: Starting Strong | In this opening lesson, “Starting Strong,” Jessica Chen lays the foundation for communicating effectively in a global workplace. This is the first lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll be introduced to the key principles of a global mindset—discovering how confidence, awareness, and curiosity set the stage for successful communication within diverse teams. | BizLibrary |
| Global Communication Skills: The Making of a Global Leader | In this lesson, “The Making of a Global Leader,” Jessica Chen reveals what it takes to lead diverse teams with authenticity, adaptability, and vision. This is the ninth lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn how to keep an open mind, motivate team members across time zones, provide team praise and recognition, and build trust through culturally aware leadership. By the end, you’ll understand how to inspire and empower others by leading with empathy, openness, and global perspective. | BizLibrary |
| Global Communication Skills: Working Styles in a Global Workplace | In this lesson, “Working Styles in a Global Workplace,” Jessica Chen examines how different cultural values shape the way people lead, make decisions, and collaborate. This is the fifth lesson in the 10-part course “Expert Insights: Global Communications with Jessica Chen,” which helps viewers explore how to interact and build connection when working across cultures. In this experience, you’ll learn how to recognize diverse working styles, adapt your approach, and bridge differences to create stronger global partnerships. By the end, you’ll be able to navigate cross-cultural working styles with flexibility, empathy, and confidence. | BizLibrary |
| Grant Writing for Beginners | Welcome to “Grant Writing for Beginners,” a video lesson intended to describe the basics of how to compose a compelling grant proposal. This lesson goes over what you should do when preparing to apply for a grant. Then, it provides best practices for actually writing, submitting, and following up on your proposal. By watching this lesson, you’ll be one step closer to securing the funds you need with a grant! | BizLibrary |
| Having Great Conversations | Welcome to the "Having Great Conversations" video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. It comprises four video lessons that cover topics ranging from getting in the conversational mindset to achieving productive conversations. These communication skills are vital for anyone wanting to succeed in business. | BizLibrary |
| Having Great Conversations (Part 1 of 4): The Conversational Mindset | Welcome to the "Having Great Conversations" video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. This video lesson, "The Conversational Mindset," is the first of four. From it, the viewer will learn the importance of being genuinely interested in others and getting out of your comfort zone. | BizLibrary |
| Having Great Conversations (Part 2 of 4): Mastering Small Talk | Welcome to the "Having Great Conversations" video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. This video lesson, "Mastering Small Talk," is the second in a series of four. It describes the process for handling small talk, beginning with being approachable and ending with a discussion of next steps. | BizLibrary |
| Having Great Conversations (Part 3 of 4): Achieving Productive Conversations | Welcome to the "Having Great Conversations" video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. This video lesson, "Achieving Productive Conversations," is the third of four. It explains how to move the conversations to a deeper level. These tools are especially helpful to apply during business discussions. | BizLibrary |
| Having Great Conversations (Part 4 of 4): Practical Tips for Conversations | Welcome to the "Having Great Conversations" video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. This video lesson, "Practical Tips for Conversations," is the final in a series of four. From it, the viewer will learn a few general rules for how to be a considerate and efficient conversational partner. | BizLibrary |
| How to Advocate for Yourself When Your Performance Review Doesn't Go as Expected | Ever been on the receiving end of a performance review that didn’t go as you expected? Your boss criticized several areas of your work … and you felt that some of the details weren’t accurate. | BizLibrary |
| How to Appreciate Complaints | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Appreciate Complaints," helps viewers gain a new perspective when it comes to customer complaints. Ultimately, learners will understand that complaining customers do their research for them, help limit the damage, show loyalty, and provide an opportunity to shine. As frustrating as they can be, there actually are some positive aspects to customer complaints! | BizLibrary |
| How to be the Consensus Builder at the Office…a Big Part of Every Effective Team | Some things are easy to come to a consensus about—college tuition is too high—while other things may never reach a consensus—New York style pizza is better than Chicago deep dish because you can eat it while walking around without wearing it all over the front of your shirt. However, reaching a consensus on things is vital at work. And, being a consensus builder is one of the most sought-after traits for any employee. | BizLibrary |
| How to Give Feedback to Your Boss Safely | Giving feedback to or making a request of a boss or executive can be an intimidating proposition for many employees. Join Ross Blake, the Founder and President of Conversations at Work, as he presents a simple, but effective 3-step model that shows how to ask any boss for helpful feedback in a positive and respectful manner. | BizLibrary |
| How to Handle Being Interrupted | Welcome to “How to Handle Being Interrupted,” a video lesson that will help you respond professionally the next time someone interrupts you at work. When people are interrupted, they often feel disempowered and frustrated. This lesson will give you the tools to quickly regain control over the conversation—and prevent interruptions from happening again in the future—with tact and poise. | BizLibrary |
| How to Instant Message at Work | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to IM at Work," describes best practices for instant messaging in the workplace. Even though instant message is a less formal medium of communication than email, you need to make sure that you are respecting people’s time, writing in a readable format, and covering one topic at a time. After watching this lesson, the viewer will be able to use IM professionally and appropriately. | BizLibrary |
| How to Negotiate Successfully | Negotiation shapes the outcomes of everyday interactions at work. This video shows you how to reach agreements that benefit everyone by building trust and resolving differences. Psychologist Peter Quarry explains how to prepare effectively, start negotiations confidently, collaborate, and pause when needed. You will learn to create flexible, win-win solutions through active listening and persuasion to negotiate with confidence in any situation. | BizLibrary |
| How to Overcome the 8 Barriers to Outstanding Listening | It’s a scientific fact: In every relationship between two people for the entirety of human history, one member of the couple has 100 percent outstanding listening ability and the other must be stone deaf because HE can’t hear anything other than the start of an NFL game on TV. On the other hand, a hungry cat can hear a can opener from 1,000 miles away. Between those two extremes, most of us reside in the realm of being decent listeners. | BizLibrary |
| How to Raise a Concern About an Idea | Many times, we sit in meetings or on conference calls and hear ideas or suggestions that we believe may do more harm than good. Ross Blake shows us an amazingly simple 3-step model to give constructive feedback about an idea, strategy, or process in a way that will not offend, but open people up to listen cooperatively. | BizLibrary |
| How to Start a Conversation With a Stranger | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Start a Conversation with a Stranger," uses dialogue to highlight useful strategies for engaging in conversation with someone you’ve never met before. These strategies include preparing yourself, being approachable, asking questions, and being genuine, among others. Although talking to new people may seem intimidating at first, once you gather your courage and implement these simple tips, you’ll find that there’s nothing scary about it at all. Soon, you’ll know everyone around your workplace! | BizLibrary |
| How to Tell Someone No | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Tell Someone No," uses several short conversations to highlight the most effective ways to decline an invitation or work assignment. Viewers will learn that avoiding the request or making excuses get them nowhere. However, giving a straight no, providing an honest reason, suggesting an alternative, and/or putting off the request until a better time will bring about great results. | BizLibrary |
| How to Tell Someone They Have Body Odor | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Tell Someone They Have Body Odor," uses conversation and internal monologues to illustrate the appropriate way to talk with someone about a body odor issue. At the end of the lesson, learners will understand that it is the coworkers’ responsibility to speak with the boss about the problem, and it is the boss’s responsibility to talk to the employee with the body odor. Learners will also understand that the conversation should be private, occur at the end of the day, and be gentle. Ultimately, depending on the reason for the issue, the boss should delicately and appropriately deal with the issue without bringing others into it. | BizLibrary |
| How to Tell Someone You Forgot Their Name | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Tell Someone You Forgot Their Name," uses dialogue to illustrate the most tactful way to deal with one of those workday nightmares: forgetting someone’s name. By the end of the lesson, learners will understand that they shouldn’t avoid it or fake it when they forget someone’s name. Instead, they should start a conversation, ask questions, and check for a nametag or -- if there is no nametag -- show that they remember the person, admit they forgot the name, and get the conversation moving again. | BizLibrary |
| I Respectfully Disagree: A Call to Meaningful Action | Welcome to the “A Call to Meaningful Action” lesson, the 11th of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson challenges viewers to put into action many of the concepts discussed in this course and how to actually implement the “respectfully disagree” mindset. | BizLibrary |
| I Respectfully Disagree: A Picture of Your Past and Who You Are Today | Welcome to the “A Picture of Your Past and Who You Are Today” lesson, the fourth of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson explores how individuals react to situations based on their unique life experiences. By understanding this, we can learn to respond to conflict more respectfully and less reactively. Some key topics throughout this lesson include understanding Life Disagreement Markers (LDMs), the impact of family patterns, the naïve realism theory, and the importance of psychological safety. | BizLibrary |
| I Respectfully Disagree: Agree to Respect | Welcome to the “Agree to Respect” lesson, the 10th of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson talks more in-depth about Pillar 5 of the 5 Pillars of Bridging the Divide, which are essential for living respectfully. Justin uses various approaches, strategies, and tips in this lesson to solidify the concept that agreeing to respect one another is essential in fostering positive relationships and creating a harmonious environment. | BizLibrary |
| I Respectfully Disagree: Be the Student | Welcome to the “Be the Student” lesson, the seventh of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson talks more in-depth about Pillar 2 of the 5 Pillars of Bridging the Divide, which are essential for living respectfully. With the key concepts discussed in this lesson, learners can “be the student” and adopt a mindset of constant learning and personal growth when seeking to resolve conflicts civilly. | BizLibrary |
| I Respectfully Disagree: Challenge Your Perspective | Welcome to the “Challenge Your Perspective” lesson the sixth of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson talks more in-depth about Pillar 1 of the 5 Pillars of Bridging the Divide, which are essential for living respectfully. Pillar 1 is all about challenging your perspective and forming the mental groundwork before any interaction takes place. Some key concepts throughout this lesson include cognitive reframing and selective exposure; dehumanization versus humanization; and the 3 Self Model, which outlines three aspects of self-perception that influence our interactions. | BizLibrary |
| I Respectfully Disagree: Cultivate Your Curiosity | Welcome to the “Cultivate Your Curiosity” lesson, the eighth of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson talks more in-depth about Pillar 3 of the 5 Pillars of Bridging the Divide, which are essential for living respectfully. By taking on many of the approaches discussed in this lesson, viewers can nurture an inquisitive mindset and a desire to explore the unknown. | BizLibrary |
| I Respectfully Disagree: Seek the Gray | Welcome to the “Seek the Gray” lesson, the ninth of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson talks more in-depth about Pillar 4 of the 5 Pillars of Bridging the Divide, which are essential for living respectfully. Viewers can take the various tips and principles in this lesson to embrace complexity and recognize that the world is not always black and white—and neither are many of the disagreements we find ourselves in. | BizLibrary |
| I Respectfully Disagree: The Disagreement Divide | Welcome to the “The Disagreement Divide” lesson the fifth of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. In this lesson, Justin gives a quick overview of the 5 Pillars of Bridging the Divide. When these pillars are implemented positively, they can help bridge divides through respectful disagreement. Also, in this lesson, Justin goes over 10 tips for setting boundaries and explains how to understand the difference between needing boundaries and practicing patience. | BizLibrary |
| I Respectfully Disagree: The Problem, the Solution, and the Tortoise | Welcome to the “The Problem, the Solution, and the Tortoise” lesson, the first of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson serves as an introduction to the course and dives into discussing two foundational principles for respectful disagreement, which will set you up for success as you journey through this course—the Heart, Head, Hand model and the Tortoise Principle. | BizLibrary |
| I Respectfully Disagree: Top 10 Tips for Individuals, Leaders, and Politics | Welcome to the “Top 10 Tips for Individuals, Leaders, and Politics” lesson, the 12th and final lesson in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. In this final lesson, Justin leaves viewers with 10 different tips they can use to respectfully solve disagreements as an individual, a leader, and even as a person looking to navigate the political divide. | BizLibrary |
| I Respectfully Disagree: Why I Respectfully Disagree with Aretha Franklin | Welcome to the “Why I Respectfully Disagree with Aretha Franklin” lesson, the third of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson discusses how people should move away from settling for a little respect from others and instead seek a lot of respect. This experience begins by explaining the 10 Characteristics of Golden Respect. Then, Justin discusses how power, culture, and personality impact respect. Finally, the lesson wraps up with exploring the concept of respect being a gift we choose to give—not because others have earned it, but because it affirms our own humanity. | BizLibrary |
| I Respectfully Disagree: Why Should You Respectfully Disagree Anyway? | Welcome to the “Why Should You Respectfully Disagree Anyway?” lesson, the second of 12 in the "Expert Insights: I Respectfully Disagree with Justin Jones-Fosu" course, which gives viewers the tools to approach day-to-day disagreements with comfort and civility. This lesson contrasts disrespectful disagreement versus respectful disagreement—and explores how to shift your communication towards consistent respectful disagreement. | BizLibrary |
| KISS - Keep it Short and Simple | KISS - Keep it Short and Simple is a video designed to encourage people to be more persuasive in their written and verbal communications by sticking to the KISS principle. Don’t bombard people with facts, details and explanations. Don’t get caught in information overload. Less is more. In this video psychologist Eve Ash presents the KISS approach – Keep It Short and Simple. Learn to keep your communications short and simple and deliver your message in a clear and succinct way. | BizLibrary |
| Lead and Get Results Without Authority | Have you ever been in a position where you need to get results from a work group but lack formal authority? As workplaces become more collaborative, your ability to influence and lead—even when you’re not the boss—becomes more important. | BizLibrary |
| Lean Communication | Everyone is very busy; poor or woolly communication wastes time. Peter Quarry suggests to Eve Ash that people need to focus on being direct and simple in what they’re communicating, asking questions to clarify and determine what is being discussed, and politely summarizing and steering the conversation to a productive conclusion. | BizLibrary |
| Love, Lies and Exaggeration | People sometimes lie for a reason and will exaggerate to enhance their prestige in the eyes of others. People having secret affairs tell lies; this was the situation for Eve Ash’s mother who lied for years about Eve’s biological father. Eve’s subsequent investigation revealed her real father, and how he was built into her story, although her mother never admitted the truth. Discovering her personal story has led Eve to forgive her mother’s deception. | BizLibrary |
| Networking 101: 9 Tips for Starting Conversations With New People | Networking and social events fill the business world. From enormous industry trade shows to smaller, more casual work parties or meetings, they’re hard to avoid. And avoiding them is just what many people would rather do. But take it from a former wallflower: With a little practice and a bit of bravery, you can become comfortable starting conversations with strangers. In fact, you may even start liking it. | BizLibrary |
| Nonverbal Communication | Welcome to the “Nonverbal Communication” video course intended to provide viewers with a foundational understanding of nonverbal communication in the workplace. This course, comprising eight video lessons, covers the basic aspects of nonverbal communication, including body language, appearance, environment, vocals, and habits. The course also covers general information and best practices regarding nonverbal communication. Ultimately, the viewer of this lesson should be better equipped to positively utilize their nonverbal communication. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Nonverbal Communication: Body Language Basics | Welcome to the “Nonverbal Communication: Body Language Basics” video lesson created to describe six basic aspects of body language and the messages that they convey. This lesson is the second of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, viewers will learn the general messages communicated through gestures, eye contact, posture, facial expression, touch, and space. | BizLibrary |
| Nonverbal Communication: Environment and Artifacts | Welcome to the “Nonverbal Communication: Environment and Artifacts” video lesson meant to describe the key factors of nonverbal communication through environment and artifacts. This lesson is the fourth of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, viewers will learn about what one’s environment and artifacts encompass and how their organization, comfort, arrangement, scent, and personality send messages to people at work. (Keywords: workspace, behavior, assumptions, message) | BizLibrary |
| Nonverbal Communication: Habits and Behaviors | Welcome to the “Nonverbal Communication: Habits and Behaviors” video lesson created to show viewers how their habits and behaviors can send positive and negative messages in the workplace. This lesson is the sixth of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, the learner will go through several example scenarios to see positive and negative effects on the workplace. This lesson also includes a helpful list of questions to ask yourself to ensure your habits and behaviors project a positive message. | BizLibrary |
| Nonverbal Communication: How to Put Your Best Foot Forward | Welcome to the “Nonverbal Communication: How to Put Your Best Foot Forward” video lesson intended to provide tips on how to best leverage nonverbal communication at work. This is the final lesson of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, the viewer will receive tips on everything from being approachable to exuding confidence and much more through their nonverbal communication. | BizLibrary |
| Nonverbal Communication: Personal Appearance | Welcome to the “Nonverbal Communication: Personal Appearance” video lesson intended to provide tips for communicating positively through your personal appearance at work. This lesson is the third of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, the viewer will learn how to present themselves in the best possible light through a combination of style and grooming tips (Keywords: hygiene, dress, apparel, professional, attire). | BizLibrary |
| Nonverbal Communication: The Power of Power Posing | Welcome to the “Nonverbal Communication: The Power of Power Posing” video lesson intended to outline why and how to effectively utilize power poses at work. This lesson is the seventh of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, the viewer will learn the purpose of power posing, as well as four power poses that can be utilized at work. (Keywords: body language, power poses, power pose, confidence) | BizLibrary |
| Nonverbal Communication: Vocals | Welcome to the “Nonverbal Communication: Vocals” video lesson intended to describe the vocal elements that can be used to send nonverbal cues. This lesson is the fifth of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, the viewer will learn about pitch, volume, tempo, vocal signature, and fillers and how they impact verbal messages. | BizLibrary |
| Nonverbal Communication: What’s It All About? | Welcome to the “Nonverbal Communication: What’s It All About?” video lesson intended to serve as an introduction to the topic of nonverbal communication. This lesson is the first of eight in the “Nonverbal Communication” series, which provides viewers with a foundational understanding of nonverbal communication in the workplace. In this lesson, viewers learn about the five crucial roles that nonverbal communication plays in interacting with others, as well as what nonverbal communication encompasses. Ultimately, learners should understand the goal of nonverbal communication. (Keywords: appearance, body language, environment, habits, behavior, verbal) | BizLibrary |
| Optimizing Time Spent on Email | Welcome to the “Optimizing Time Spent on Email” video lesson meant to provide useful email time management strategies. In this lesson, learners will become familiar with statistics pointing out the massive amount of time people spend on email. In addition, viewers will learn 12 critical tips for spending less time on email and more time on the tasks that truly matter. | BizLibrary |
| Phone Etiquette | Welcome to the “Phone Etiquette” video course intended to help you be effective and professional when you're on the phone at work. This course, comprising four video lessons, will cover essential rules for phone etiquette, tips for excellent customer service, taking and leaving effective messages, and defusing techniques for handling angry customer calls. After completing this course, learners will have a strong foundation for understanding how to use phones productively, and increased skills in communication and phone etiquette at work. | BizLibrary |
| Phone Etiquette: 10 Tips for Super Customer Service | Welcome to the “10 Tips for Super Customer Service” video lesson where you will learn 10 tips on delivering superb customer service, from preparation before a call to how to conclude a call. This lesson is the second of four in the “Phone Etiquette” series, which covers essential rules for phone etiquette, how to expertly take and leave messages, and detailed steps on how to defuse angry customers. From this lesson, you’ll learn how to provide great customer service while communicating on the phone. | BizLibrary |
| Phone Etiquette: 8 Essential Rules for Phone Etiquette | Welcome to the "8 Essential Rules for Phone Etiquette" video lesson, which will teach you the indispensable rules of being professional and polite on the phone. This lesson is the first of four in the "Phone Etiquette" series, which covers best practices during customer service calls, a deep dive into taking and leaving messages, and detailed steps on how to defuse angry customers. This lesson will highlight how to communicate effectively, the best way to transfer callers, how to skillfully take and leave messages, and what not to do during conference calls. | BizLibrary |
| Phone Etiquette: Defusing Angry Customers | Welcome to the “Defusing Techniques for Handling Angry Customers” video lesson which covers the HEAL steps to defuse angry customers. This lesson is the fourth of four in the “Phone Etiquette” series, which covers essential rules for phone etiquette, best practices during customer service calls, and how to expertly take and leave messages. This lesson highlights specific defusing techniques and how to most effectively execute them. | BizLibrary |
| Phone Etiquette: Take and Leave Phone Messages Like a Pro | Welcome to the “Take and Leave Messages Like a Pro” video lesson, which will cover in detail how to expertly take and leave messages at work. This lesson is the third of four in the “Phone Etiquette” series, which covers essential rules for phone etiquette, best practices during customer service calls, and detailed steps on how to defuse angry customers. In this lesson, you will learn what to know before taking a call, how to guide a caller toward an actionable message, and how to leave concise and effective messages that will warrant a response. | BizLibrary |
| Power and Influence | Welcome to the Power and Influence video course meant to educate viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. This course, which comprises six video lessons, addresses different aspects of power and influence, such as the six sources of power, specific influence tactics, how the power of conformity influences others, and how to better approach different cultures’ perceptions of power. Ultimately, learners should understand how to use power to influence others ethically, and they should gain an increased awareness of when they might be negatively influenced. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Power and Influence: Influence Tactics | Welcome to the "Influence Tactics" video lesson designed to educate on the rational, social, and emotional approaches to influencing others. This lesson is part of the “Power and Influence” video course, which guides viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. In this video lesson, viewers learn specific influencing tactics and how to effectively use them, as well as the three typical responses to influence attempts. By learning the different influencing tactics, viewers should gain more awareness on the power of influence in the workplace. | BizLibrary |
| Power and Influence: Influencing Others Ethically | Welcome to the "Influencing Others Ethically" video lesson meant to help viewers know the ethical do’s and don’ts of trying to influence others. This lesson is part of the “Power and Influence” video course, which guides viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. In this video lesson, viewers first learn why power needs to be used ethically, and some ethical guidelines when using influence tactics. Ultimately, learners should gain knowledge of what influencing practices are ethical and unethical at work. | BizLibrary |
| Power and Influence: Power Across Cultures | Welcome to the "Power Across Cultures" video lesson meant to help viewers learn how cultures perceive power differently. This lesson is part of the “Power and Influence” video course, which guides viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. In this video lesson, viewers learn what power distance is and which influence tactics are generally most effective for countries with low or high power distance. | BizLibrary |
| Power and Influence: The Power of Conformity | Welcome to the "The Power of Conformity" video lesson meant to educate viewers on how people tend to behave within social norms or side with the majority. This lesson is part of the “Power and Influence” video course, which guides viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. In this video lesson, viewers learn how three famous social psychology experiments showed the power that conformity has over people’s behavior. Ultimately, learners should gain an awareness of the pressure to conform so they can better evaluate situations at work and make the best decisions possible. | BizLibrary |
| Power and Influence: The Six Sources of Power | Welcome to the "The Six Sources of Power" video lesson meant to educate viewers on the different sources of power and how it can be created or gained. This lesson is part of the “Power and Influence” video course, which guides viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. In this lesson, viewers will learn about each different source of power, including its definition, why people comply with requests from people with each different type of power, and how to gain more power in the workplace. | BizLibrary |
| Power and Influence: Why Power Is Powerful | Welcome to the "Why Power is Powerful" video lesson intended to educate learners on what power is and how dependency can create power. This lesson is part of the “Power and Influence” video course, which guides viewers on the importance and prevalence of power in the workplace and how it can be used to influence others. In this lesson, viewers will learn the definition of power and its components, and how dependency creates value in terms of how it relates to scarcity, importance, and substitutability. | BizLibrary |
| Professional Development: Communicating With a Defensive Boss | This is a branching scene that takes place in a hospital hallway. Janice, an Infection Preventionist, is questioned by one of the doctors. He is upset. Now, she must decide how to handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Writing Skills | Welcome to the "Professional Writing Skills" course meant to help learners transform their business writing into professional, accurate, and meaningful communication. This course, which comprises fifteen video lessons and two job aid reference sheets, provides key information about specific elements of writing, and methodically walks learners through the process of enhancing their writing skills. It covers important foundational concepts of writing, such as the parts of speech, grammar tips, punctuation rules, and the construction of sentences and paragraphs. This course also explains how to make writing more readable, eliminate common word usage errors, and distinguish between words that are commonly confused. It also covers how to write business letters, reports, proposals, and even professional emails that are thoughtfully and professionally crafted. This course contains two helpful resources on common word errors and confusing word pairs that you can use to help improve your professional writing. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Professional Writing Skills: Advanced Punctuation | Welcome to the " Advanced Punctuation” lesson, the fifth of 15 in the "Professional Writing Skills" course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. From this lesson, viewers will learn how to appropriately use semicolons, colons, quotation marks, italics, apostrophes, dashes, ellipses, parentheses, and slashes in their business writing. | BizLibrary |
| Professional Writing Skills: Basic Punctuation | Welcome to the “Basic Punctuation” lesson, the fourth of 15 in the "Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. During this lesson, viewers will learn how to correctly use periods, question marks, exclamation points, and commas in their business writing. | BizLibrary |
| Professional Writing Skills: Business Proposals | Welcome to the " Business Proposals” lesson, the fifteenth of 15 in the “Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. From this video, learners will glean tips on creating the major elements of a proposal: executive summary, our understanding, proposed solution, investment, and about our organization. They will understand what makes proposals effective and improve their persuasive writing. | BizLibrary |
| Professional Writing Skills: Constructing Great Paragraphs | Welcome to the “Constructing Great Paragraphs” lesson, the seventh of 15 in the "Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. During this lesson, learners will become aware of the two purposes of paragraphs in writing effectively. They will also learn how to determine the proper length of a paragraph, the three characteristics of paragraphs, and how to use the TEEL method to structure paragraphs and create appropriate document flow. | BizLibrary |
| Professional Writing Skills: Crafting Great Sentences | Welcome to the “Crafting Great Sentences” lesson, the sixth of 15 in the "Professional Writing Skills" course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. In this lesson, viewers will learn the definitions of sentences, clauses, and phrases. They will also learn how to use independent and dependent clauses and different types of sentences, from simple to compound to cumulative. | BizLibrary |
| Professional Writing Skills: Creating Great First Drafts | Welcome to the "Creating Great First Drafts” lesson, the ninth of 15 in the Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. In this lesson, viewers will learn how to create an outline of a document and flesh it out into a solid first draft. | BizLibrary |
| Professional Writing Skills: Grammar Mistakes to Avoid | Welcome to the " Grammar Mistakes to Avoid” lesson, the eleventh of 15 in the “Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. In this lesson, learners will become aware of several grammar rules addressing issues such as object-verb agreement and the usage of pronouns as subjects and objects. | BizLibrary |
| Professional Writing Skills: How to (Actually) Get Started | Welcome to the " How to (Actually) Get Started” lesson, the eighth of 15 in the Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. From this lesson, viewers will learn crucial time management tips for improving writing productivity. They will also learn how to begin a writing project, as well as how to overcome writer’s block. | BizLibrary |
| Professional Writing Skills: How to Revise, Edit, & Proofread | Welcome to the "How to Revise, Edit & Proof” lesson, the tenth of 15 in the Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. During this lesson, viewers will learn the differences between revising, editing, and proofreading. Learners will also become familiar with key questions to ask when revising their documents, as well as helpful tips for editing and proofreading documents. | BizLibrary |
| Professional Writing Skills: Parts of Speech - Part 1 | Welcome to the “Parts of Speech – Part 1” lesson, the second of 15 in the "Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. During this lesson, learners will become familiar with nouns, verbs, adjectives, and pronouns and learn how to use them effectively in their writing. | BizLibrary |
| Professional Writing Skills: Parts of Speech - Part 2 | Welcome to the “Parts of Speech – Part 2” lesson, the third of 15 in the "Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. From this lesson, viewers will become familiar with pronouns, prepositions, conjunctions, determiners, quantifiers, and interjections and learn how to effectively incorporate them into their writing. | BizLibrary |
| Professional Writing Skills: Professional Business Letters | Welcome to the "Professional Business Letters” lesson, the thirteenth of 15 in the Professional Writing Skills" course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. In this lesson, learners will have the chance to start applying what they have learned throughout the course by learning how to properly format a business letter. In addition, viewers will learn how to use the various sections of the letter, from the address line to the body of the letter to the notations and postscript. | BizLibrary |
| Professional Writing Skills: Professional Reports | Welcome to the "Professional Reports” lesson, the fourteenth of 15 in the "Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. During this lesson, viewers will learn how to use the three what's—What? So what? Now what?—to organize their report. They will also receive tips on creating the major elements surrounding the body of a business report: executive summary, introduction, conclusion, and recommendations. | BizLibrary |
| Professional Writing Skills: Spelling Tips | Welcome to the " Spelling Tips” lesson, the twelfth of 15 in the “Professional Writing Skills’" video course meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. From this lesson, learners will become aware of the importance of spelling correctly and the unreliability of spelling- and grammar-checking software. Viewers will also learn how to handle common plurals, capitalization, and suffixes. | BizLibrary |
| Professional Writing Skills: Writing for Readability | Welcome to the “Writing for Readability” lesson, the first of 15 in the "Professional Writing Skills" course, which is meant to help learners transform their business writing into professional, accurate, and meaningful correspondence. This lesson conveys tips for making writing easier to read. After viewing, learners will have practical tips on how they can improve the clarity of their writing. | BizLibrary |
| Proofreading | The tools and tricks to make your documents flawless and error-free! Proofreading is an under-taught business skill that can make an enormous difference in how you are perceived as a professional. Make your documents error-free with simple tactics and the proper use of Microsoft tools. A quick, yet essential upskill for every business professional! | BizLibrary |
| Proofreading: Editing vs. Proofreading | Do you know the difference between editing and proofreading? Learn the difference and the tasks associated with each. | BizLibrary |
| Proofreading: Getting Set to Proofread | Make a plan for maximizing effectiveness and efficiency when proofreading high and low stakes documents | BizLibrary |
| Proofreading: Introduction | Rebecca will give you an overview of what will be covered in the course. | BizLibrary |
| Proofreading: Making 1-2-3 Passes | Why should you make 3 passes through your document? Find the answer and the best practices associated with each pass. | BizLibrary |
| Proofreading: Proofreading as a Team | If you need to proofread as a team, follow these best practices for best results. | BizLibrary |
| Proofreading: Proofreading for Errors in Formatting | What's the purpose of formatting? Learn best practices and how to proofread for formatting. | BizLibrary |
| Proofreading: Proofreading for Errors in Proper Nouns | Sometimes it's hard to know how to verify correct capitalization. Learn some best practices to minimize errors. | BizLibrary |
| Proofreading: Proofreading for Punctuation | Learn how to look for some of the most common errors in punctuation. | BizLibrary |
| Proofreading: Using Word Tools | Use and customize the proofreading tools available to you in Microsoft Word | BizLibrary |
| Psychology, Law, Lies and No Memories | Eyewitness testimony and its veracity presents problems for juries and judges, according to the University of California’s Dr Elizabeth Loftus. She tells Eve Ash that this intersection of psychology and law has revealed that the more confident a witness, the more they are believed even if their memories are mistaken. More than 300 people, such as Steven Titus (misidentified as a rapist) have been convicted through faulty or No memories. The problem is compounded when zealous detective coach witnesses, or when No and distorted memories are “implanted”. People sometimes cling to a mistaken belief, even when the evidence shows they are wrong. | BizLibrary |
| Reaching Inbox Zero | Welcome to the “Reaching Inbox Zero” video lesson, which is designed to provide the learner with a step-by-step process on how to avoid a cluttered inbox. This lesson first defines inbox zero before describing each of the five action steps for clearing emails from your inbox—delete, delegate, respond, defer, and do. By following these steps, you can ensure you control of your inbox—rather than letting it control you. | BizLibrary |
| Recordkeeping Like a Pro | Welcome to the “Recordkeeping Like a Pro” course designed to help employees understand the importance of recordkeeping practices and how to employ them. This course, comprising two lessons, highlights why recordkeeping is an essential part of business and how to create and maintain a record retention policy. After viewing this course, learners will recognize the importance of creating a recordkeeping standard and having a record retention policy that backs it up. | BizLibrary |
| Recordkeeping Like a Pro: Creating a Record Retention Policy | Welcome to the “Creating a Record Retention Policy” lesson intended to help learners understand the record lifecycle and how to create a record retention policy. This lesson is the last of two in the “Recordkeeping Like a Pro” course, which highlights why recordkeeping is an essential part of a business and how to create and maintain a record retention policy. Expect to understand how to help employees recognize the importance of regulating record retention and the necessary steps to creating a record retention policy that suits your business. After viewing, learners will have a better understanding of record retention needs, record management systems, and what important issues to consider when creating a record retention policy that applies to the entire company. | BizLibrary |
| Recordkeeping Like a Pro: Why You Need Records | Welcome to the “Why You Need Records” lesson intended to help learners understand the importance of good recordkeeping practices and how those practices can be applied. This lesson is the first of two in the “Recordkeeping Like a Pro” course, which highlights why recordkeeping is an essential part of a business and how to create and maintain a record retention policy. Expect to learn how to help employees recognize the benefits of good recordkeeping practices and the vocabulary related to recordkeeping. After viewing, learners will have a better understanding of basic recordkeeping practices and their application. | BizLibrary |
| Respectful Workplace: Demonstrate Appreciation | Going through the motions of an average work day, it can be easy to forget the simple things -- to become complacent and take those around us for granted. It's important that we praise accomplishments. | BizLibrary |
| Respectful Workplace: Listen for Understanding | Too often, when we're involved in a back-and-forth discussion with a colleague, the tendency while they're speaking is to focus on what our rebuttal will be. When that happens, we're not truly having a conversation. Listening for understanding is a learned skill. | BizLibrary |
| Say It with a Smile! | Welcome to the “Say It with a Smile!” video lesson intended to help you unlock the power of a genuine smile. In this lesson, you’ll learn the positive effects smiling has on physical and mental health, as well as on interactions with others. You’ll also consider the value of taking ownership of your mood and mindset, being an empathetic and caring person, and spreading joy, laughter, and kindness wherever you go. Remember, you’re responsible for your own happiness! You can choose to think optimistically and radiate positive energy to those around you. | BizLibrary |
| Say the Right Thing…When Listening to Someone | Most of us truly believe we’re good listeners. We smile, we nod in agreement, we’re supportive. But are we truly setting aside judgment—striving to understand? And how well do we respond? Because it’s the response—the feedback—that signals we’ve heard the message as intended. | BizLibrary |
| Simplify Daily Communication with AI | Cut through the noise and communicate with ease with AI. Discover strategies to simplify daily communication, reduce time spent on emails and meetings, and improve clarity across your team with AI. Learn how to save time and boost productivity, without sacrificing impact. | BizLibrary |
| Simplify Daily Communication with AI: Simplify Email Communication | Conquer your inbox with AI. Write emails faster, stay organized, and strike the perfect tone effortlessly. | BizLibrary |
| Simplify Daily Communication with AI: Simplify Meetings | Transform meetings from time-wasters to productivity powerhouses. Use AI to enhance agendas, automate scheduling, and simplify note-taking. | BizLibrary |
| Simplify Daily Communication with AI: Simplify Team Communication | Keep messages clear, consistent, and personalized with AI-powered insights. Reduce information overload and communicate with impact. | BizLibrary |
| Simplify Your Emails and Meetings: Simplify Your Email | Six tips to gain control over your inbox today. This content is also translated in Spanish, French, and German. | BizLibrary |
| Standing Up to Negative People at the Office | Workplace conflicts are facts of life. Offices are full of negative people who often cross the line with what they say or do. Those who excel at working through disagreements and handling confrontations build stronger workplace relationships and get more done. But most of us have no idea how to resolve tough conflicts. | BizLibrary |
| SWAP for Positive Communication | SWAP for Positive Communication is simple video that shows the connection between how we communicate and how we feel and impact those around us. Social interaction boosts our production of hormones and neuro-transmitters, and changes our body’s chemistry and these chemical changes can last for much longer than just a moment. Our communications can trigger physical and emotional changes in our bodies. These changes can open us up to healthy, positive interactions or close us down. We can SWAP to more positive communication and behavior by being open and aware, and staying in synchrony with ourselves and others. In this video psychologist Eve Ash explains how we impact each other's chemistry through our words and actions. She explains that we can SWAP unhealthy ways of communicating for more positive ones. Using the SWAP strategy you can improve engagement and interaction, and ensure positive communication and co-operation. | BizLibrary |
| Technical Writing | Welcome to the “Technical Writing” video course designed to help learners develop the skills and habits necessary to be successful as a technical writer. This course, which comprises four video lessons, describes what technical writing entails, defines the role of a technical writer, and highlights key capabilities an effective technical writer must possess. In addition, this course depicts the technical writing process as laid out by expert Kieran Morgan. Finally, viewers will learn how to hone their technical writing skills and discover best practices to apply as they complete technical writing projects. | BizLibrary |
| Technical Writing: Five Easy Steps | Welcome to the “Technical Writing: Five Easy Steps” video lesson created to guide viewers through the technical writing process as suggested by expert Kieran Morgan. This lesson is the second of four in the “Technical Writing” video course designed to help learners develop the skills and habits necessary to be successful as a technical writer. During this lesson, viewers will learn how to prepare for a technical writing project by asking questions about and researching the goals, format, and audience. This lesson also describes potential backbones for structuring content, then explains how to transform that outline into a strong rough draft. Finally, viewers will discover what happens during the review and publish stages of the technical writing process. Ultimately, those who watch this video lesson should have a firm grasp of how to get through all five steps to create a document that meets all the goals of the assignment. | BizLibrary |
| Technical Writing: Learning the Ropes | Welcome to “Technical Writing: Learning the Ropes,” a video lesson devoted to helping viewers understand the basic tenets of technical writing. This lesson is the first of four in the “Technical Writing” video course designed to help learners develop the skills and habits necessary to be successful as a technical writer. In this lesson, viewers will learn what technical writing involves, including the type of content that constitutes technical writing and the industries that use this in-demand service. Learners will also consider what a technical writer does, as well as the skills they must apply to be effective in their role. | BizLibrary |
| Technical Writing: Sharpening Your Skills | Welcome to the “Technical Writing: Sharpening Your Skills” video lesson, which offers tips for becoming a stronger technical writer over time. This lesson is the third of four in the “Technical Writing” video course designed to help learners develop the skills and habits necessary to be successful as a technical writer. Throughout this lesson, viewers will learn the value of reading more, establishing a personalized process, and asking for feedback when it comes to improving their technical writing skills. Learners will also consider leveraging online tools, taking writing classes, and practicing as useful tactics for honing their craft. | BizLibrary |
| Technical Writing: Tips and Tricks | Welcome to the “Technical Writing: Tips and Tricks” video lesson meant to recommend best practices for making your technical writing as effective as possible. This lesson is the last of four in the “Technical Writing” video course designed to help learners develop the skills and habits necessary to be successful as a technical writer. In this lesson, viewers will examine the appropriate tone and voice to use in technical writing content. They’ll also consider the importance of providing context and prioritizing clarity to convey accurate and meaningful messages to their audience. Finally, viewers will learn how to optimize the formatting for their technical writing projects, as well as incorporate graphics in a way that facilitates enhanced understanding for readers. | BizLibrary |
| The Art of Assertiveness | Welcome to “The Art of Assertiveness” course that helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. This course, comprising four lessons, explains ways assertiveness applies at work, key benefits, how to handle a manipulative coworker, tips for communicating assertively, and using assertiveness to improve your overall work experience. By the end of this journey, learners will have all the tools to speak up for themselves, work respectfully with others, and be more confident members of an organization. | BizLibrary |
| The Art of Assertiveness: Communicating with Impact | Welcome to the “Communicating with Impact” lesson that emphasizes ways to improve interactions by using assertive communication. This lesson is the third of four in the “The Art of Assertiveness” course, which helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. By the end of this lesson, learners will have several actionable tips for communicating their boundaries and respectfully expressing themselves to others. | BizLibrary |
| The Art of Assertiveness: Enhancing Your Professional Presence | Welcome to the “Enhancing Your Professional Presence” lesson designed to give actionable advice for incorporating assertive behaviors at work. This lesson is the final of four in the “The Art of Assertiveness” course, which helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. By the end of this lesson, viewers can feel more confident in their abilities to assert themselves in their roles and across their organizations. | BizLibrary |
| The Art of Assertiveness: Recognizing Manipulation | Welcome to the “Recognizing Manipulation” lesson that details how to overcome manipulation at work. This lesson is the second of four in the “The Art of Assertiveness” course, which helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. By the end of this lesson, viewers will understand how manipulation can appear at work, the attributes of a manipulative coworker, and ways to navigate this challenging situation in their organizations. | BizLibrary |
| The Art of Assertiveness: The Power of Assertiveness | Welcome to the “The Power of Assertiveness” lesson that explains assertiveness and its benefits at work. This lesson is the first of four in the “The Art of Assertiveness” course, which helps viewers understand assertiveness and its usefulness for having your voice heard in the workplace. By the end of this experience, viewers will understand how assertiveness can be useful in their work roles. | BizLibrary |
| The Art of Business Communication | Created and narrated by Mark Jeffries, an internationally acclaimed keynote speaker and event host for some of the world’s largest companies and industry associations. Mark has developed a comprehensive microlearning series that provides managers and employees with a practical framework for communicating with and influencing others. The course includes content like LWAR for situational awareness, the BRAINS framework for stakeholder psychology, and finally Mark’s prediction about the three “new jobs” you will need to assume to be effective in the future. Each concise module delivers actionable tips and suggestions you can use immediately in meetings, emails, and high-stakes presentations. The course also includes downloadable handouts, interactive exercises, and additional reference materials to reinforce skills, drive team practice, and accelerate real-world adoption across your organization. | BizLibrary |
| The Art of Business Communication: Anticipate (The Advantage of Being a Step Ahead) | Once you’ve listened and watched, you earn the right to speak. Mark Jeffries demonstrates how to step into the other person’s world, budget, speed, risk, or ROI, and tailor your message to what they need to hear first. Anticipation isn’t guessing; it’s informed alignment. Use this skill to move from “pitching” to “trusted advising” and convert resistance into readiness. | BizLibrary |
| The Art of Business Communication: BRAINS - Asserting (Push, But Only When It Serves Them) | The A in BRAINS means assertiveness, but that isn’t aggression. Asserting is timely advocacy in the other person’s best interest. Mark Jeffries demonstrates how to earn permission to “nudge,” recognizing moments when inaction will cost your stakeholder. You’ll learn phrases and timing that shift you from vendor to trusted advisor, so decisive guidance lands as service, not pressure. Used with care and done correctly, it can unlock stalled deals and open a world of new possibilities. | BizLibrary |
| The Art of Business Communication: BRAINS - Bridging (Use Social Proof as a Powerful Lever) | In this module, Mark Jeffries introduces the BRAINS acronym for business persuasion. Starting with B for Bridging, the influence key that harnesses FOMO (fear of missing out) and social proof. You’ll learn to curate credible peer examples and success stories that make change feel safe and inevitable. Use this approach to help socially minded stakeholders move from hesitation to action because nobody wants to be the last to benefit. | BizLibrary |
| The Art of Business Communication: BRAINS - Inspiring (Sell the Destination, Not the Journey) | The I in BRAINS is Inspiration. Big-picture thinkers buy outcomes, not process. Mark Jeffries teaches how to paint the destination so vividly that people want to go there with you. Replace feature lists with future states, show what success looks like, and let details follow interest. When stakeholders see themselves in the outcome, momentum builds, and the journey becomes a formality. | BizLibrary |
| The Art of Business Communication: BRAINS - Negotiating (Handle Objections Before They’re Raised) | The N in BRAINS means Negotiation. More precisely, it is pre-negotiation: anticipating resistance and addressing it first. Mark Jeffries shows how to surface the awkward ask before the other side does, signaling deep understanding and respect. You’ll discover how to remove friction early, align expectations, and create comfort that speeds agreement, often without talking price or negotiating minor details. Thoughtful foresight is persuasive. | BizLibrary |
| The Art of Business Communication: BRAINS - Rationalizing (Win the Data-Driven Mind) | The R in BRAINS stands for Rationalize. Some stakeholders want one thing: proof. Mark Jeffries maps a playbook for rational thinkers: clarity, numbers, and problem-solving over flash. Discover how to frame outcomes, evidence, and risk removal in their language, so “one plus one equals two” is unmistakable. When you demonstrate logic and solvency, you eliminate drama and accelerate green lights. | BizLibrary |
| The Art of Business Communication: BRAINS - Specializing (Broadcast Credible Expertise) | The S in BRAINS talks about Specialization. People trust specialists. Mark Jeffries explains how to broadcast your expertise with the three C’s: Consistency, Clarity, and Confidence, without tipping into arrogance. Define your lane, communicate it, and show steady leadership so teams follow your path. When your specialty is visible and valuable, influence compounds and decisions come faster. Finally, Jeffries summarizes the key points and then wraps up the course with a call to action. | BizLibrary |
| The Art of Business Communication: Building Tribal Connections (Find the Non-Business Bond) | People say “yes” to people who feel familiar. Mark Jeffries shows how to spot and respectfully surface NBPs (non-business points of connection) that lower defenses and raise trust. From runners to dog owners, micro-tribes exist everywhere. Discover how to listen for them, reference them lightly, and build genuine rapport that opens doors to collaboration, consensus, and faster decisions. | BizLibrary |
| The Art of Business Communication: Course Introduction (Why Influence Changes Everything) | Meet communication expert Mark Jeffries, who sets the stage for a practical journey into workplace influence. He shares how a career spanning finance, television, and global event hosting shaped his approach to listening, framing messages, and building trust, all skills you’ll apply throughout the series. Explore clear, actionable tools that raise your impact in meetings, internal and external pitches, and everyday conversations. | BizLibrary |
| The Art of Business Communication: LWAR (The Power of Active Listening) | Mark Jeffries introduces LWAR (Listen, Watch, Anticipate, and Respond): your repeatable route to communication excellence. You’ll discover why active listening first transforms every interaction, how to avoid “name amnesia,” and what it means to hear what isn’t being said. This module gives participants a structured way to slow down, gather real signals, and respond with precision, so your words land, stick, and move people to action. | BizLibrary |
| The Art of Business Communication: Three New Jobs (#1 Head of Sales for Yourself) | Mark Jeffries says the R in LWAR stands for Respond. How you react and behave in situations can shape how you can influence others. Your title may say team lead, manager, director, or VP, but you’re always selling ideas, priorities, and change. So your first new job is Head of Sales for Yourself! Jeffries explains how every email, meeting, and hallway chat shapes whether people “buy” you and your message. You’ll learn to consistently show your value, protect your brand in moments that matter, and keep “the interview” going because influence doesn’t start or stop at the conference room door. | BizLibrary |
| The Art of Business Communication: Three New Jobs (#2 Director of Translation) | Complexity blocks buy-in. As the new “Director of Translation,” you’ll learn to defeat the curse of knowledge: those acronyms, shorthand, and assumptions that lose your audience. Mark Jeffries shows how to decode jargon on the fly, define terms without dumbing them down, and ensure stakeholders, from technical teams to finance, can follow, engage, and approve. Translation is inclusion; inclusion accelerates decisions. | BizLibrary |
| The Art of Business Communication: Three New Jobs (#3 Chief Storyteller) | Mark Jeffries says your third new job is to become the Chief Storyteller. Data informs, but stories persuade. Jeffries demonstrates how to wrap your message in a one-minute narrative with a tangible takeaway, so people remember it, retell it, and act on it. Discover how to find stories inside metrics, projects, and wins, then craft them for maximum spread across your organization. Become the person whose ideas travel when you’re not in the room. | BizLibrary |
| The Art of Business Communication: Watch (Going in with Eyes Wide Open) | Great communicators are great observers. Mark Jeffries shows how focused watching reveals hidden cues, such as posture, attention, and micro-signals, that shift your strategy in real time. Discover how to spot engagement or boredom across a boardroom table and pivot early. You’ll walk away with practical tactics to read the room fast, validate your message fit, and make smarter decisions under pressure. | BizLibrary |
| The Collaboration Conversation | Peter Quarry tells Eve Ash that while collaborative workplaces are highly desirable, developing a culture for collaboration isn’t easy. It requires asking and addressing a series of questions which form the basis for a conversation that negotiates where and how people can work together. | BizLibrary |
| The Enneagram Test: Insights for Work | Welcome to the "Insights for Work" video lesson intended to teach viewers how to utilize the Enneagram at work. This lesson covers how the insights of the Enneagram can help improve communication and strengthen work relationships. It also details how the different Enneagram centers are tied to each type and how to better navigate difficult conversations for each type of personality. Ultimately, viewers should know how to identify and plan for patterns of behavior for each personality type so they can tailor their communication styles for maximum effectiveness. | BizLibrary |
| The Enneagram Test: What's Your Type? | Welcome to the "What's Your Type?" video lesson intended to educate viewers about the Enneagram personality test. This lesson covers the benefit of using the Enneagram for insights into personality, what the different Enneagram types are, and how to use the Levels of Development for further awareness into unconscious behaviors. Ultimately, viewers should understand why personality tests such as the Enneagram can help leverage strengths and improve weaknesses. | BizLibrary |
| The Power of Persuasion | Welcome to “The Power of Persuasion,” a video lesson intended to help you understand how to communicate more persuasively at work. First, this lesson describes what persuasion is and how it’s a natural aspect of human communication. Then, you’ll hear about the three main elements of persuasion: ethos, pathos, and logos. During that explanation, you’ll learn how to utilize the four P’s of persuasion, convey confidence, appeal to people’s emotions, and offer evidence to support your argument. Whether you’re talking with coworkers or customers, it’s important to be able to leverage the power of persuasion to achieve the outcomes you want. (Keywords: relationships, sales, nonverbal communication) | BizLibrary |
| The Truth about Introverts and Extroverts | Welcome to “The Truth about Introverts and Extroverts” video lesson intended to discuss the common threads and differences among introverts and extroverts. This lesson educates the viewer on the factors that make up introversion and extroversion and debunks common myths around the topic. For instance, it establishes that introversion and extroversion make up a spectrum rather than being black and white designations. In this lesson, the viewer will also be exposed to general action steps for helping introverts and extroverts be comfortable and productive at work. | BizLibrary |
| Verbal Self-Defense at Work | Welcome to the four-part video course on verbal self-defense at work! While the assumption of goodwill must rule every workplace, occasionally you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. This video course contains four video lessons to help you recognize and defuse these situations and the people who cause them. This course will help you understand different conversational dynamics, the types of people who engage in ill-will power plays in the workplace, and different strategies for curtailing these situations. | BizLibrary |
| Verbal Self-Defense at Work (Part 1 of 4): Put-Downs vs. Communications | Welcome to the "Verbal Self-Defense at Work" series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. This initial video lesson introduces the 'put down game' and offers a guide to differentiating between overtly hostile situations -- illegal activities and harmful to every workplace -- and verbal sparring matches that you may want to deal with personally. | BizLibrary |
| Verbal Self-Defense at Work (Part 2 of 4): Analyzing the Put-Down Situation | Welcome to the "Verbal Self-Defense at Work" series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. In this video lesson, you will learn to recognize and win the put-down game. This requires establishing the intent of the aggressor, walking away from your ego, and removing the payoff. | BizLibrary |
| Verbal Self-Defense at Work (Part 3 of 4): Recognizing Put-Down Styles | Welcome to the "Verbal Self-Defense at Work" series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. When it comes to defending yourself verbally, half the battle is identifying what’s being done to you. If you can recognize a shot at you when you see one, and if you can figure out the tactic the other person’s using, then it’ll be easy to decide how to respond. This lesson will help you recognize the common types of attack in the put-down game. | BizLibrary |
| Verbal Self-Defense at Work (Part 4 of 4): Put-Down Response Strategies | Welcome to the "Verbal Self-Defense at Work" series of video lessons! While the assumption of goodwill must rule every workplace, occasionally, you will encounter people who cross the line of respectful discourse and whose "word games" flirt with the gray area between honest humor and covert aggressiveness and bullying. The final step in the put-down game is preparing to shut down the aggressor. This lesson will equip you with some strategies, both passive and proactive, to neutralize these people. | BizLibrary |
| Words People Always Use Incorrectly at Work | Very few things can ruin your reputation at work faster than poor business writing skills. A poorly worded email, memo or business document will stick with the writer a very long time. Luckily, your writing skills can be improved just by brushing up on vocabulary, grammar and spelling. | BizLibrary |
| Working with a Moody Person | Working with a Moody Person is a course designed to help you deal with a moody person. Moody people certainly impact the work environment – usually for the worse! A moody person’s emotions change often and without warning. They can be sullen or unfriendly one minute and friendly and chatty the next. Sometimes their anger is overtly obvious through their body language and sighs. At times, they seem unable to control their frustration, and may even have unexplained outbursts of anger. In this course psychologist Peter Quarry, explains that temporary moodiness usually has legitimate causes, which can be helped. You will also learn to manage your own reactions to continually moody people. | BizLibrary |
| Working with Difficult People | Welcome to the “Working with Difficult People” video course! This course teaches you that while few things can be more draining than working with a difficult person, you can neutralize the negative forces that are difficult co-workers and even turn them into a net positive factor. More specifically, you’ll learn a holistic approach for dealing with difficult co-workers and how to do so with compassion. You’ll discover how to handle complainers, underperformers, and bad bosses. You’ll also learn how to foster more control over how you interact with difficult people by learning how to navigate your negative emotions in the moment, how to avoid losing your temper, and even how to set boundaries. And you’ll learn how to confront difficult people and ask for behavior change from them. Learn how to make working with difficult people not so difficult with this enlightening course. | BizLibrary |
| Working with Difficult People: A Holistic Approach for Dealing with Difficult Co-workers | Welcome to the “A holistic approach for dealing with difficult co-workers” lesson, meant to teach the STEP BACK acronym for providing a combination of tactics to take in dealing with difficult people. This is the second of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be inspired to use the acronym as part of a holistic approach to handling difficult people at work. | BizLibrary |
| Working with Difficult People: Confronting Difficult People | Welcome to the “Confronting difficult people” lesson, meant to teach the four key considerations to keep in mind when approaching difficult people about their behavior. This is the last of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be more comfortable in actually confronting a person’s unhelpful behavior. | BizLibrary |
| Working with Difficult People: Dealing with Bad Bosses | Welcome to the “Dealing with Bad Bosses” lesson, intended to teach the “Bad Boss Blueprint” to salvage a relationship with a terrible boss. This is the fifth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be inspired to use the Blueprint to help in the tricky exchanges with a bad boss. | BizLibrary |
| Working with Difficult People: Difficult People Don't Have to be Difficult to Work With | Welcome to the “Introduction – difficult people don’t have to be difficult to work with” lesson, intended to introduce the learner to the holistic approach the course takes for working with difficult people. This is the first of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be inspired to dig into the course to apply the holistic approach. | BizLibrary |
| Working with Difficult People: Handling Difficult People with Compassion | Welcome to the “Handling difficult people with compassion” lesson, intended to teach one sentence that can change your relationship with a difficult co-worker. This is the third of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be inspired to keep the sentence in mind to maintain a sense of compassion toward difficult co-workers. | BizLibrary |
| Working with Difficult People: Handling Underperformers | Welcome to the “Handling underperformers” lesson, intended to teach learners how to pinpoint why an underperforming employee is underperforming. This is the sixth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be better able to interact with, and help, people who are underperforming on the job (a different kind of difficult co-worker). | BizLibrary |
| Working with Difficult People: How to Ask for Behavior Change | Welcome to the “How to ask for behavior change” lesson, intended to teach the “Behavior Change Credo;” four principles to keep in mind if you want someone to change an unhelpful behavior. This is the tenth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be able to effect positive behavior change in people who are difficult to work with. | BizLibrary |
| Working with Difficult People: How to Avoid Losing Your Temper | Welcome to the “How to avoid losing your temper” lesson, intended to teach the “PALMS up” exercise for tempering your temper that can flare when interacting with difficult co-workers. This is the eighth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be able to better handle their flashes of anger that can arise when interacting with difficult co-workers. | BizLibrary |
| Working with Difficult People: How to Deal with Complainers | Welcome to the “How to deal with complainers” lesson, intended to teach the CAUSE acronym for handling complainers effectively. This is the fourth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be inspired to use the CAUSE acronym in their interactions with people who habitually complain. | BizLibrary |
| Working with Difficult People: How to Handle Negative Emotions in the Moment | Welcome to the “How to handle negative emotions in the moment” lesson, intended to teach the “Redirect Rhythm” for responding appropriately in a negative moment versus reacting emotionally. This is the seventh of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be able to better handle their negative emotions in the moment they’re interacting with difficult people. | BizLibrary |
| Working with Difficult People: How to Set Boundaries with Difficult Co-workers | Welcome to the “How to set boundaries with difficult co-workers” lesson, intended to teach three key factors for maintaining boundaries and preserving your mental energy when interacting with difficult people. This is the ninth of 11 lessons in the “Working with Difficult People” course, which provides viewers with a complete toolkit for handling working interactions with difficult people. After viewing, learners will be able to rely on boundaries they set so that difficult people won’t have an oversized negative impact on their health and well-being. | BizLibrary |
| Writing Effective Emails: Email Best Practices | This lesson discusses email etiquette and guidelines for creating professional emails. This content is also translated in Spanish. | BizLibrary |
| Writing Effective Emails: When to Write an Email | This lesson explains why email isn't always the right choice. This content is also translated in Spanish. | BizLibrary |
| Writing Effective Emails: Writing Clear Emails | This lesson shows you how to write clear emails, not clutter. This content is also translated in Spanish. | BizLibrary |
| Writing Effective Emails: Writing Complete Emails | This lesson shows you how to write a complete email that contains all the necessary information. This content is also translated in Spanish. | BizLibrary |
| Writing Effective Emails: Writing Concise Emails | This lesson shows you how to write concise emails that contain just the right amount of information. This content is also translated in Spanish. | BizLibrary |
| Writing Effective Emails: Writing Correct Emails | This lesson shows you how to edit and review an email for accuracy. This content is also translated in Spanish. | BizLibrary |
Communication for leaders
| Course Name | Description | Partner |
|---|---|---|
| 4 Invaluable Feedback Skills | In this video, 4 Invaluable Feedback Skills, you will discover that most people find it challenging to give others feedback about their work performance. It can be tough for people to objectively view personal traits and practices that negatively impact on their productivity and coworkers. In this practical video you will learn how to give feedback constructively and professionally so it is more readily accepted. Psychologists Peter Quarry and Eve Ash provide effective ways to give feedback, even when a situation or person is challenging and the person is negative or disagrees with the feedback, or gets very emotional. | BizLibrary |
| Asking Questions in an Investigation | Former homicide task force leader and author Colin McLaren explains to Eve Ash the subtle art of asking investigative questions. A workplace investigator or manager trying to ascertain the truth and resolve a problem needs to visualize their interview goal, then chart a series of questions with a suspect or employee. Questions must be subtle, short (to establish and confirm facts), open-ended, methodical and numerous, monitoring the person’s responses and taking cues from what they say. Colin discusses the importance of building rapport and listening with an open mind. Above all, body language must be calm and professional. Put in the effort to get the truth. | BizLibrary |
| Breaking the News: "You Didn't Get the Job" | Welcome to “Breaking the News: ‘You Didn’t Get the Job,’” a video lesson meant to guide learners in gently informing an external candidate that they’re no longer being considered for the position they applied for. In this lesson, viewers will learn when it’s acceptable to send a rejection email versus when they need to break the news over the phone. Learners will also consider a recommended flow for the discussion and examine some tips for letting the applicant down easy. Finally, learners will view a scenario illustrating how to put the information from the lesson into action. | BizLibrary |
| Breaking the News: "You Didn't Get the Promotion" | Welcome to “Breaking the News: ‘You Didn’t Get the Promotion,’” a video lesson intended to help learners let internal applicants know that they didn’t receive the position they applied for. During this lesson, viewers will learn key tips for conducting this conversation as diplomatically and compassionately as possible to avoid burning bridges with the employee. Then, this lesson provides an illustrative scenario to help learners understand how to apply these tips effectively. | BizLibrary |
| Build Collaborative Relationships | Collaboration doesn’t just occur because you work in a team. It is fostered when people see how it works. Encourage teams to generate and value each other’s input, create new projects with multidisciplinary input. Find ways to build collaborative relationships online. Set and model work culture expectations of open communication, listening and asking questions, sharing of information. Forge respect through teaming on new projects and developing appreciation of people’s different skills and backgrounds. | BizLibrary |
| Building Relationships: Key Roadblocks to Avoid | We’re going to discuss some key roadblocks that will detract from you building relationships with someone. This lesson is the sixth of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Building Relationships: Relationship Do's and Don’t's | We're going to discuss some relationships do's and don'ts. This lesson is the seventh of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Building Relationships: Strategies to Build and Maintain Relationships | We’re going to show you some strategies to build and maintain relationships. This lesson is the third of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Building Relationships: The Foundations of All Relationships | We're going to discuss the foundation of all relationships - TRUST. This lesson is the second of eight in the “Scaling Culture: Building Relationships” video course designed to build and sustain a resilient, high-performing culture. Throughout this course, you’ll discover best practices you can implement immediately. Each step in the framework is tangible, actionable, and has relatable stories, exercises, and leadership tips. | BizLibrary |
| Communication and Collaboration | In this course, you’ll learn how to communicate effectively while you lead your team and you’ll learn the characteristics of a collaborative leader. | BizLibrary |
| Communication Tips for Managers | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become a better leader, and ensure the success of their teams. This video lesson, ‘Communication Tips for Managers,’ describes the importance of open communication between leaders and their subordinates. To create a healthy, transparent work environment, leaders must communicate clearly and continually with their employees. It can’t be left to chance. Leaders must take ownership of their communication channels to ensure everyone is in the loop about what’s happening in their organization. | BizLibrary |
| Conflict Management Techniques | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become a better leader, and ensure the success of their teams. This video lesson, ‘Conflict Management Techniques,’ covers the five major methods for responding to conflict. From competing to avoiding, there are several main ways to handle conflict. While everyone has a default mode, there is a time and place for each of these conflict management techniques. After viewing this lesson, learners be able to adapt to any conflict situation and respond with the most appropriate—and most effective—style. | BizLibrary |
| Difficult Conversations | All of us occasionally face difficult, uncomfortable, or potentially contentious situations with others. Many times we choose to ignore the situation and hope that it will “take care of itself” – but that rarely proves to be the best approach. Fortunately, our Difficult Conversations training course will give you and your team the tools to handle challenging interactions as calmly and effectively as possible. We can’t promise you’ll enjoy having these conversations when they come up – but we can promise you’ll have fun learning how to handle them. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. In this updated course with several new topics, you’ll learn how to create environments conducive to swift and satisfying resolutions to difficult issues; how to (and how not to) approach various types of difficult conversations (personality conflicts, communicating a low performance review, etc.); and what to expect from your conversation partner during difficult conversations, and how to effectively defuse anger or other negative emotional responses. | BizLibrary |
| Difficult Conversations: Addressing Harassment Concerns | This video outlines the appropriate procedure for handling harassment concerns in the office. By stressing the importance of acknowledging a person’s concerns, listening to all sides of the story, and reserving judgment until sufficient information has been gathered, we’ll show you how to make this extremely difficult conversation as manageable as possible. | BizLibrary |
| Difficult Conversations: Addressing Unprofessional Behavior | Unfortunately, sometimes people do things they shouldn’t. How you should respond to those situations depends on the nature and severity of the unacceptable behavior, and we cover several different strategies to help prepare for you whatever situation you might find yourself in. We also showcase the best, most well-liked employee in all of business history. You’ll understand why once you watch the video. | BizLibrary |
| Difficult Conversations: Announcing Major Changes | This video covers how to effectively communicate an upcoming change to your employees or team members. It also covers how to do this as badly as possible, since that’s amusing and you may as well know what techniques to avoid. | BizLibrary |
| Difficult Conversations: Communicating a Low Performance Review | This video will help you handle the communication of a low performance review. We will discuss the need to focus on correcting the situation and providing a roadmap for success so that this situation does not recur in subsequent review cycles, and you’ll also see just about the worst way ever to handle this conversation. But don’t worry. Done correctly, this ‘difficult’ conversation actually doesn’t have to be difficult at all. | BizLibrary |
| Difficult Conversations: Dealing with Different Personalities | In this video, you’ll witness multiple different reactions to the same situation and learn how to assess different personality types to find positive solutions for everyone involved. Through a combination of active listening and asking clarifying questions, you’ll soon be able to more easily navigate tricky situations no matter who you’re talking to. | BizLibrary |
| Difficult Conversations: Denying Vacation Requests | With more and more companies offering unlimited vacation time, you may wonder why this conversation would ever happen. But there is actually a good reason why you might need to deny a vacation request, and we’ll show you how to handle it if it ever comes up. We also discuss hobbits. How did we manage to do both of these at once? You’ll have to see for yourself! | BizLibrary |
| Difficult Conversations: Discussing Inappropriate Dress | Some people just don’t know how to dress themselves. In this video, we will outline simple strategies for explaining the line between ‘casual’ and ‘inappropriate.’ We’re especially excited about this video, since it allowed us to wear things we usually can’t get away with in videos. I’ll bet you can guess which things those are! | BizLibrary |
| Difficult Conversations: Discussing Mental Health | Talking about our mental health can be challenging even in the most welcoming and understanding environments. This video will show you how to help create that environment, how to trust that those around you actually do have your best interests at heart, and how to balance your mental health needs against the needs of your company or team. | BizLibrary |
| Difficult Conversations: Discussing Technology Usage in Meetings | This video covers how to deal with unexpected interruptions (phone calls, text messages, emails, etc.) during group meetings. You will be encouraged to understand the situation fully before jumping to conclusions, and also to handle interruptions in a professional, non-confrontational way. There might also be some people looking foolish when they fail to do those things. Enjoy! | BizLibrary |
| Difficult Conversations: Letting Someone Go | Perhaps one of the most difficult workplace conversations there is, letting someone go is never easy. In this video we run through several important elements of a successful termination – not only the termination itself, but what you should do both before and after it. The odds of you ever enjoying this conversation are pretty low, but this should help make it as easy as it possibly can be. | BizLibrary |
| Difficult Conversations: Odor Issues | This video discusses how to approach the subject of strong odors – foods, perfumes, a crippling failure to bathe regularly, and so on. We’ve included some hilarious things you should never ever say, but you’ll also get a solid understanding of how to phrase your side of this conversation to make things as pleasant and civil as possible. | BizLibrary |
| Difficult Conversations: Saying No to Promotions or New Jobs | After illustrating several terrible ways to handle this situation, we outline various important elements involved in telling someone that they will not be receiving an expected job or promotion. By providing clear explanations and offering opportunities for future improvement, this difficult conversation can become significantly easier than you probably thought possible. | BizLibrary |
| Difficult Discussions with Employees | Welcome to the “Difficult Discussions with Employees” video lesson, which instructs managers on how to conduct uncomfortable but necessary conversations with their employees. This one-off lesson describes a five-step process for leading these difficult conversations in a way that ultimately generates positive results. In addition, it offers helpful tips for ensuring tough conversations go as smoothly as possible—despite the awkwardness. In the end, learners should understand that, even though difficult discussions are no fun to have, it’s a manager’s responsibility to address negative behavior that can harm the organization. | BizLibrary |
| Employee Retention - Build Trust | If you want a committed team, you must first gain their trust. Learn why trust is the key to building a committed workforce. Trust begins with keeping your word, following through, and owning up to your mistakes. When you build trust, employees will go out of their way to support you. | BizLibrary |
| Employee Retention - Growth Opportunities | Great employees need great opportunities. As a leader, it’s critical to understand what motivates your employees. Learn to recognize their long-term goals--and when the timing is right, provide real growth opportunities. | BizLibrary |
| Employee Retention - Helpful Feedback | When an employee fails to perform as expected, the natural reaction is to focus on what they’re doing wrong. But if you only look at the negative, you may be missing potential solutions. Learn why “Helpful Feedback” is a powerful solution. | BizLibrary |
| Employee Retention - Open Communication | Sometimes a well-meaning leader wants to shield employees from potentially bad news. But keeping your staff in the dark can easily backfire. Understand why a well-informed team will be less distracted and more focused on the work at hand. | BizLibrary |
| Employee Retention - Promote Autonomy | There’s always a temptation to micromanage an employee’s every move. Finding the right balance between oversight and independence is the key. And when employees have real autonomy, it makes their jobs more meaningful and satisfying. | BizLibrary |
| Employee Retention - Shared Vision | It’s critical that leaders inspire employees to work together for the good of the entire organization. But when some employees prioritize their own agendas, things can quickly fall apart. When conflicts appear, learn to quickly resolve them for the good of the entire organization. | BizLibrary |
| Employee Retention - Show Appreciation | Showing genuine appreciations motivates employees and costs you nothing. Learn why praise should always be sincere, specific and meaningful; employees instinctively know when it’s not. | BizLibrary |
| Employee Retention - Stay Interviews | Stay Interviews allow leaders to understand what employees like about their work--and what they may want to change. You can also discover an employee’s long-term goals. Find out how these recurring informal meetings provide a window into issues before they become serious problems. | BizLibrary |
| Employee Retention - Work-Life Balance | Do your employees have a healthy work/life balance? Failing to understand that people have a life outside of work can lessen an employee’s commitment to their job. Learn why creating a healthy balance between an employee’s job and life outside of work is essential in building a productive organization. | BizLibrary |
| Exceptional Leadership Communication: Balancing Relational and Operational Communication | Welcome to the “Balancing Relational and Operational Communication” lesson intended to help you understand the difference between relational and operational communication. This lesson is the third of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn about the communication spectrum, the importance of balancing between relational and operational communication, and specific areas you can focus on to improve your communication style. | BizLibrary |
| Exceptional Leadership Communication: Building Trust with Your Team — Authenticity | Welcome to the “Building Trust with Your Team – Authenticity” lesson intended to take a deeper look at authenticity as a way to build and maintain trust. This lesson is the sixth of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn what it means to show up as an authentic leader, the advantage of working in a hybrid world, and the dangers of being too transparent. | BizLibrary |
| Exceptional Leadership Communication: Building Trust with Your Team — Credibility | Welcome to the “Building Trust with Your Team – Credibility” lesson intended to take a deeper look at credibility as a way to build and maintain trust. This lesson is the fifth of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn six ways to build credibility with your team, leaders, and clients. | BizLibrary |
| Exceptional Leadership Communication: Building Trust with Your Team — Vulnerability | Welcome to the “Building Trust with Your Team – Vulnerability” lesson intended to take a deeper look at vulnerability as a way to build and maintain trust. This lesson is the seventh of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn six new ways you can show up as a more vulnerable leader. Also covered is the importance of a leader showing vulnerability first for their team, as well as the dangers of expressing vulnerability at the wrong time. | BizLibrary |
| Exceptional Leadership Communication: Conclusion | Welcome to the “Conclusion” lesson intended to wrap up the information covered in this course. This lesson is the last of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this final lesson, you will get a summary of all the topics that were covered. You will also be encouraged to put your start, stop, continue notes from previous lessons into action, so that you can evolve and grow as a leader. | BizLibrary |
| Exceptional Leadership Communication: Defining Your Team Culture | Welcome to the “Defining Your Team Culture” lesson intended to give you an overview of the role culture plays in the workplace. This lesson is the eighth of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn what culture is, how it shapes a team, and the importance of values. Then, you will learn the steps you need to take to build your own world class culture. | BizLibrary |
| Exceptional Leadership Communication: Effectively Giving Feedback | Welcome to the “Effectively Giving Feedback” lesson intended to teach you how to give feedback as a leader. This lesson is the ninth of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn about the ideal ratio for giving positive and negative feedback, the power of the handwritten note, and the importance of celebrating wins. You will also learn about how a process for feedback fits into a world class team. | BizLibrary |
| Exceptional Leadership Communication: How to Effectively Inspire Your Team | Welcome to the “How to Effectively Inspire Your Team” lesson intended to teach you how to use inspiration to light a fire in your team. This lesson is the eleventh of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn the two types of inspiration, the essential elements to include when telling an inspiring story, and how to structure your personal journey when trying to use it to inspire others. Brandon Smith will also tell his own personal story. | BizLibrary |
| Exceptional Leadership Communication: How to Properly Use Urgency | Welcome to the “How to Properly Use Urgency” lesson intended to teach you how to use urgency to light a fire under your team. This lesson is the tenth of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you will learn the five principles of urgency, including how to think about urgency as hot sauce. | BizLibrary |
| Exceptional Leadership Communication: Introduction | Welcome to the “Introduction” lesson intended to give you a brief overview of what will be covered in this course. This lesson is the first of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you’ll meet expert Brandon Smith, learn why leading in today’s world is so challenging, and the steps you’ll take to become a more exceptional leader. | BizLibrary |
| Exceptional Leadership Communication: Psychological Safety | Welcome to the “Psychological Safety” lesson intended to show you the importance of a psychologically-safe team environment. This lesson is the fourth of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you’ll learn about the commonalities between all high-performing teams and the role psychological safety plays in the workplace. This lesson also discusses Brandon Smith’s trust formula, and how you can use it as a tool to better build and maintain trust with your peers, leaders, and clients. | BizLibrary |
| Exceptional Leadership Communication: The 6 Leadership Communication Principles | Welcome to the “The 6 Leadership Communication Principles” lesson intended to explain the foundational principles of leadership communication. This lesson is the second of 12 in the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course, which is meant to help leaders more effectively lead and communicate in today’s world. In this lesson, you’ll learn about the importance of communication, clear expectations, and balancing efficiency and effectiveness as a leader. | BizLibrary |
| Expert Insights: Exceptional Leadership Communication with Brandon Smith | Welcome to the “Expert Insights: Exceptional Leadership Communication with Brandon Smith” course intended to help leaders more effectively lead and communicate in today’s world. Presented by leadership educator, TEDx speaker, author, and executive coach Brandon Smith, this course comprises 12 lessons and is part of our Expert Insights series. Throughout this course, you’ll learn about the six leadership communication principles, how to balance different types of communication, and how to create an environment of psychological safety. Then, you’ll explore the three key components to trust—credibility, vulnerability, and authenticity. Following that, you’ll take a look at how to define a team culture, effectively give feedback, and light fires both in and under your team members. By viewing this course and following the start, stop, continue brainstorming instructions included in each lesson, you’ll be able to execute more effective strategies to become the leader that you want to be, and that your team deserves. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Handling Anger from Your Employees | Welcome to the “Handling Anger from Your Employees” video lesson intended to help managers and supervisors effectively resolve situations with angry employees. This lesson gives information on the employer’s rights for terminating an employee who is engaging in hateful or abusive conduct. Then, it goes into how to resolve situations with team members whose anger isn’t as offensive. After viewing, managers should feel more equipped to professionally resolve tricky situations with frustrated and agitated coworkers. | BizLibrary |
| Lead by Listening | Welcome to the “Lead by Listening” video lesson intended to demonstrate how to become a better listener and, thereby, become a better leader as well. First, the viewer will learn how to become a great listener with four keys steps, from showing interest to feeding it back in the conversation. Then, this lesson covers tips for improving listening skills in general, especially when speaking with subordinates. After completing this lesson, viewers will understand how to listen properly to become a more effective leader and a better communicator overall. Keywords: communication, communication skills, active listening | BizLibrary |
| Lead Now: Effective Communication | Effective communication is the cornerstone of leadership success, enabling you to align your team, foster collaboration, and drive results. This module explores the art of delivering the right message at the right time, using inspiring analogies like a symphony conductor seamlessly guiding musicians to create harmony. Learn how to tailor your communication style to your audience, address difficult conversations with empathy, and avoid common pitfalls, such as withholding news or reprimanding in public. Transform your organization into a well-orchestrated symphony where clear, effective communication fuels success. Start your journey to becoming a leader who inspires, connects, and delivers results through the power of communication! | BizLibrary |
| Lead Now: Listening | Effective Listening is a cornerstone of great leadership, enabling you to understand others, foster innovation, and build trust and engagement within your team. This module uses powerful analogies, like the bat’s radar-like echolocation, to illustrate the art of active listening. Learn how to interpret nonverbal cues, embrace the power of silence, and create meaningful connections by being fully present in every conversation. Great leaders listen to learn and grow. Transform your relationships and leadership impact by mastering the skills to truly hear and understand those around you. Start listening with purpose today! | BizLibrary |
| Lead Now: Presentation Skills | Great leaders inspire action with every presentation. Whether delivering a polished speech or speaking impromptu to a small group, your ability to connect with your audience can define your influence and success. This module equips you with the skills to deliver compelling presentations that captivate, persuade, and inspire. Learn from real-world examples, like how Airbnb transformed its brand image with professional photography, and discover how your delivery impacts your audience’s perception far more than the words you use. With practice and preparation, you’ll elevate your presentation skills to deliver memorable, impactful messages that drive results. Step into the spotlight and become the leader your team remembers! | BizLibrary |
| Lead with Hospitality (Part 11 of 25): How to Become a Better Listener | In this video, Taylor Scott defines the key components of listening and how they can help you earn the respect of the people you lead, learn from the people around you, solve problems within the organization, and communicate how much you value the people you work with. He also examines the four voices every great leader should listen to, and how each voice can help improve your organization and your leadership skills. | BizLibrary |
| Lead with Hospitality (Part 2 of 25): How to Conduct 1-on-1 Meetings | In this video, Taylor Scott talks about connections. Specifically, how to establish emotional connections through effective one-on-one meetings. First, he covers how to build trust and establish emotional connections each week in one-on-one meetings with team members. Most importantly, you'll discover the impact that you'll make on each person while staying connected to them on a very human and personal level in these regular 1-on-1 meetings. | BizLibrary |
| Lead with Hospitality (Part 22 of 25): How to Execute with Purposeful Communication | In this video, Taylor Scott will show you how to engage consistent and ongoing communications, accountability conversations, and feedback celebrating incremental wins in order to drive success. | BizLibrary |
| Lead with Hospitality (Part 3 of 25): How to Conduct Team Meetings | In this video, Taylor Scott will show you how to connect the members of your team to each other and keep them connected to your collective cause and mission through productive team meetings. Taylor uncovers three ways to create and execute impactful, productive, and efficient team meetings. First, determine your 3 R’s, the Reason, Rules, and Results, this is the what, the how, and the why for your meeting. Your Reason is why you want to have this meeting. The Rules are the procedures you will follow to get your team involved and participating. And the Results are the goals or outcomes you hope to achieve by having this meeting. | BizLibrary |
| Lead with Hospitality (Part 4 of 25): How to Connect with Written Communication | In this video, Taylor Scott will show you how to stay connected to your team through timely and purposeful written communication. You’ll discover ways to keep your team emotionally connected to each other, to you, and to your collective cause or mission. Whenever you’re connecting with your team through written communication, make sure that your messages are timely, purposeful, informative, succinct, and heartfelt. For every message, before you hit send, think about the purpose of your message, the process you’re going to use to convey it, and then the impact the message will have on the recipients. | BizLibrary |
| Lead with Hospitality (Part 5 of 25): Understanding the Foundation of Emotional Intelligence | In this video, Taylor Scott examines the four main components of emotional intelligence and how the path to becoming a great leader starts with self-mastery. You’ll also understand how accepting yourself, accepting others, and accepting organizational realities will help you serve your teams and improve your own emotional intelligence. Understanding and accepting who we are and how we can become a better person is a cornerstone for Leading with Hospitality. | BizLibrary |
| Leader's Guide to Employee Retention | Have you ever lost a valued employee, and don’t know why? You’re not alone. Most leaders don’t see it coming. And when it’s an exceptional team member, it stings even more. The most important factor in whether employees choose to stay or leave is how they are treated. This program will demonstrate 9 important strategies for keeping your best people. | BizLibrary |
| Leadership: Tell The Truth | See the positive effects of simply telling the truth, instead of withholding information. Keeping people in the loop makes them much more willing to help solve problems. This content is also translated in Spanish. | BizLibrary |
| Learning Leadership - Resolving Conflict | How can leaders excel at conflict-resolution? We’ll walk through the essentials, including conflict causes and prevention, and a multi-step plan for addressing conflict. We’ll cover important situations, including when you should move conflict to human resources, or beyond. | BizLibrary |
| Management: Dealing With Confrontation | Conflict may be inevitable, but we do have a choice about how to react. Arguing often escalates the conflict. Learn to negotiate instead, which results in resolving the conflict. This content is also translated in Spanish. | BizLibrary |
| Management: How to Resolve Team Conflict | When team members are in conflict, skilled leaders do not take sides; instead they function as mediators, guiding their team to rational decisions. This content is also translated in Spanish. | BizLibrary |
| Managing Employees: Not Taking Sides | This a branching scene that takes place in the conference room in a large hospital. Janice, the Infection Preventionist, is having a meeting with some of the staff. They have issues with some of their co-workers. Now, she needs to decide how to handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios follow a single path to the story's conclusion, while branching scenarios have decision points that affect the outcome of the story. | BizLibrary |
| Managing Toxic Employees | Welcome to the “Managing Toxic Employees” video lesson intended to teach you how to recognize toxic behaviors and respond appropriately as a leader. Inevitably, you’re going to run into negativity at work in some form or another. It could be an employee on your team, or it could be someone with whom your team continually interacts. You need to be able to manage your response to this negativity in order to ensure your team culture stays healthy. By following the tips from this lesson, you’ll be able to remain positive and understand how to work effectively with all your coworkers. | BizLibrary |
| Navigate Conflict with Confidence | Equip yourself with effective conflict resolution skills. Understand how to address and resolve disagreements constructively, maintaining positive relationships and a productive work environment. | BizLibrary |
| Navigate Conflict with Confidence: Resolve Without Resentment | Navigate tough conversations with clarity, connection, and forward momentum to avoid creating a messy situation. | BizLibrary |
| Navigate Conflict with Confidence: Respond, Don’t React: The Composure Skill | True leadership shows up in moments of tension. Respond with composure, de-escalate conflict, and make thoughtful, intentional choices under pressure. | BizLibrary |
| Navigate Conflict with Confidence: Rethink Conflict as a Leadership Advantage | Reframe and harness conflict to build trust, surface issues early, and accelerate team performance. | BizLibrary |
| Responding to Angry People at Work | Welcome to the “Responding to Angry People at Work” video lesson intended to help learners understand the psychology of anger so they can more effectively handle angry coworkers or customers. This lesson goes into how you should respond to anger, including tips such as how to stay calm, how to listen, and how to analyze an angry interaction. After viewing, learners will have actionable tips so they can expertly react to hostility and frustration at work. | BizLibrary |
| Say More with Less | Miscommunication caused by unclear or overly complex messages leads to inefficiencies and confusion. Simplify your communication by removing jargon, clarifying intent, and delivering impactful messages that drive action. You'll learn to craft clear, concise communication for better team alignment and productivity. | BizLibrary |
| Say More with Less: Adapt Communication for Different Audiences | Frame your message to match what matters most to each audience. | BizLibrary |
| Say More with Less: Clarify Roles and Responsibilities | Assign clear roles and prevent team confusion with simple tools. | BizLibrary |
| Say More with Less: Craft Clear Communication | Learn to lead with the point and make your ask clear in seconds. | BizLibrary |
| Say More with Less: Embed Clarity into Team Culture | Build lasting clarity by embedding communication rules into your team's culture. | BizLibrary |
| Say More with Less: Foster Open Feedback with Speed Rounds | Make quick feedback part of your communication process for faster clarity. | BizLibrary |
| Say More with Less: Leverage The Rule of Three | Use power trios to make messages memorable and persuasive. | BizLibrary |
| Say More with Less: Listen for Understanding | Practice active listening to avoid miscommunication and increase clarity. | BizLibrary |
| Say More with Less: Remove Jargon and Ambiguity | Ditch the jargon- get clear and specific in every message. | BizLibrary |
| Say More with Less: Simplify Complex Ideas | Cut the fluff and explain your idea in one sentence. | BizLibrary |
| Say More with Less: Simplify Messages with Visuals | Use visuals to simplify your message and tell a clearer story. | BizLibrary |
| Scaling Culture: Building Relationships | Investing time and intention into your relationships with your team is an essential part of growing a healthy culture and running your company well. You can't accomplish anything in your business until you form a relationship with your people. You can't manage people; you can't coach; you can't lead. Your relationships are base camp for everything you want to accomplish in your company. ● Do you strongly believe your team feels comfortable coming to you when they have an issue, personally or professionally? ● Is your team equipped with the tools to build trust with one another? ● Are they equipped with communication tools that allow them to strengthen their relationships vs. drive wedges in them when challenges arise? Leaders should ask themselves those questions consistently. Module 3 is a framework designed to show you exactly: ● The foundation of all relationships ● Strategies to build and maintain relationships ● How to prepare for a meeting or touch conversation ● Key roadblocks that will detract from you building relationships with someone ● Relationship Do’s and Don’ts ● How to scale relationships building across the organization | BizLibrary |
| Setting Performance Objectives that Work | This course discusses setting performance objectives to engage team members both intellectually and emotionally. People are more likely to hit their performance targets if they understand why the goal is important to the organization and are engaged in the reasons behind it. Performance objectives can be as specific, agreed upon and time-bounded as you like, but unless they are actually achieved, they're useless. This course provides new insights into getting team members emotionally and intellectually engaged in achieving their objectives. The manager plays a key role in engaging their people so that they want to achieve their agreed objectives. Managers also need to be able to explain how what they are doing fits into overall corporate goals. Participants who successfully complete this course should be able to demonstrate the ability to recognize real beliefs and motivations, explain and describe what constitutes an effective performance objective, explain how an objective fits into the organization's wider goals, and gain both intellectual and emotional engagement from team members. | BizLibrary |
| Solve Problems with Appreciative Inquiry | When things go wrong, people traditionally have a negativity bias and dig deep into what went wrong. Kylie Bell introduces Eve Ash to Appreciative Inquiry, an alternate approach devised by David Cooperrider that starts with asking “What is already going well?” We explore this flipped way of solving a problem through a 5D model: define (this is goal), discover (what is already being done well), dream (what are we ultimately aiming for?”), design (plan how the goal is achieved) and destiny (making the dream reality and powering up commitment). Kylie gives examples of where this was used, in government and a retail client. | BizLibrary |
| Tackle Tough Conversations | Navigate difficult conversations with confidence and tact. Learn how to approach sensitive topics, manage emotions, and achieve constructive outcomes while preserving professional relationships. | BizLibrary |
| Tackle Tough Conversations: Keep the Conversation Constructive | Master how to guide tough conversations toward action and understanding. Structure dialogue so it stays constructive, focused, and forward-looking. | BizLibrary |
| Tackle Tough Conversations: Lead with Clarity and Care | Combine clarity with care so feedback lands and relationships stay strong. | BizLibrary |
| Tackle Tough Conversations: Prepare for the Moment, Not Just the Message | Prepare for the moment. Tough conversations aren’t won by words alone—they’re won by presence. | BizLibrary |
| Thirty Minute Mentors: 1-800-Flowers Founder and CEO Jim McCann | Jim McCann is the founder and CEO of 1-800-Flowers. A pioneer in the world of retail, 1-800-Flowers generates more than $2 billion a year in revenue, consists of over a dozen brands, has more than 3,000 employees, and delivers more than 30 million gifts a year. Jim joins Adam to share his journey and his best lessons and advice. Jim and Adam discuss a wide range of topics: entrepreneurship, leadership, career development, marketing, customer centricity, self-deprecation, growth and scale, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Ambassador Howard Gutman | Ambassador Howard Gutman served as the U.S. Ambassador to Belgium and was recognized as the most popular ambassador in Belgium ever. Ambassador Gutman joins Adam to share his unique journey, his best advice on topics ranging from negotiations to leadership to recruiting, and his best lessons learned along the way, including lessons learned from his time around former Supreme Court Justice Potter Stewart, Studio 54 Co-Founder Steve Rubell, President Barack Obama, George Clooney, and Kevin Bacon. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Ambassador Patricia Moller | Patricia Moller was the United States Ambassador to two different conflict-ridden countries: Burundi and Guinea. Ambassador Moller led through numerous significant crises, including helping to avert a civil war. Ambassador Moller joins Adam to share her journey and her best lessons learned along the way. Ambassador Moller and Adam discuss a wide range of topics: leadership, crisis management, negotiations, conflict resolution, career development, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: AOL Co-Founder Steve Case | The leader of one of the most influential internet companies of all time, Steve Case was the co-founder and CEO of AOL and is the Chairman and CEO of the venture capital firm Revolution. Steve joins Adam to share his journey and his best lessons and advice. Steve and Adam discuss a wide range of topics: entrepreneurship, leadership, investing, building winning teams and winning relationships, negotiations, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Award Winning Actress Bellamy Young | Bellamy Young was a star on the hit TV show Scandal, where she portrayed the first female president of the United States and won a Critics’ Choice Award. Bellamy joins Adam to share her journey and her best lessons and advice. Bellamy and Adam discuss a wide range of topics: finding personal and professional alignment; pivoting in your career; excelling in a competitive field; leadership; human rights; lessons from Kerry Washington and Shonda Rhimes; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Baseball Legend Shawn Green | Over the course of a fifteen-year career, Shawn Green was one of the best players in baseball. Shawn is also the co-founder of Greenfly, a leader in digital media monetization. Shawn joins Adam to share his journey on and off the field and his best lessons learned along the way. Shawn and Adam discuss a wide range of topics: failure and success, leadership, teamwork, entrepreneurship, decision-making, identity, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: BILL Founder and CEO René Lacerte | A leading entrepreneur in the world of fintech, René Lacerte is the founder and CEO of BILL. Valued at more than $5 billion, BILL helps hundreds of thousands of businesses manage their financial workflows. René joins Adam to share his journey and his best lessons and advice. René and Adam discuss a wide range of topics: leadership, entrepreneurship, EQ, growth and scale, culture, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Citizens Bank CEO Bruce Van Saun | A Fortune 500 CEO, Bruce Van Saun has been a C-level executive at major financial institutions for the past three decades and led Citizens Financial Group through the largest IPO in the history of any U.S. commercial bank. Bruce joins Adam to share his journey and best lessons learned along the way. Bruce and Adam discuss a broad range of topics, including leadership in times good and bad; hiring and organizational culture; marketing and product differentiation; dealmaking; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Congressman Tim Ryan | Tim Ryan spent two decades as a member of Congress, winning ten consecutive elections. Congressman Ryan joins Adam to share his journey and his best lessons and advice. Congressman Ryan and Adam discuss a wide range of topics, including leadership, mentorship, trust, building successful relationships, developing a winning mindset, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: DocuSign CEO Allan Thygesen | Allan Thygesen is the CEO of DocuSign, the market leader in eSignature. DocuSign has facilitated more than a billion eSignature transactions for users across more than 180 countries. Allan previously led a $100 billion + business within Google. Allan joins Adam to share his journey and his best lessons learned along the way. Allan and Adam discuss a wide range of topics: leading people and teams, leading a global business, career development, decision-making, networking, innovation, hiring, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Edward Jones CEO Penny Pennington | A Fortune 500 CEO named as one of the 50 most powerful women in business for a second consecutive year, Penny Pennington is the CEO of Edward Jones, which manages over a trillion dollars for eight million clients around the world. Penny joins Adam to discuss her journey to the top of the business world and her best advice on leadership, management, career development, hiring, equity in the workplace, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Emmy Award Winner Adrienne Bankert | An Emmy Award winner, Adrienne Bankert is the first woman of color to serve as the solo host of a national morning television show. Adrienne is the host of NewsNation’s Morning in America and was previously a weekend anchor for Good Morning America. Adrienne joins Adam to share her journey and best lessons learned along the way. Adam and Adrienne discuss career development, mentorship, communications, mental health, leadership, relationship building, overcoming obstacles, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Fetch CEO Wes Schroll | Wes Schroll is the founder and CEO of Fetch, America’s leading consumer rewards app, with more than 17 million users and a valuation above $2.5 billion. Wes joins Adam to share his journey and best lessons and advice. Wes and Adam discuss a wide range of topics: entrepreneurship, ideation, growth and scale, developing key relationships, fundraising, leadership, mentorship, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former 7-Eleven and Blockbuster CEO James Keyes | James Keyes was the CEO of two of America’s largest and best-known companies: 7-Eleven and Blockbuster. While James was CEO of 7-Eleven, shareholder value increased tenfold and the company was acquired. James joins Adam to share his unique journey - from growing up in poverty to leading two household name companies with opposite fates - and his best lessons learned along the way. James and Adam discuss leadership, managing adversity and change, cultivating confidence, cultural literacy, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Best Buy CEO Hubert Joly | A former Fortune 100 CEO, Hubert Joly was the leader of America's largest consumer electronics retailer. As CEO of Best Buy, Hubert led the company’s turnaround by implementing a distinct leadership philosophy and contrarian strategic decisions. Hubert joins Adam to share his journey and best advice across a wide range of topics. Hubert and Adam discuss leadership, motivation, strategy, hiring, culture, optimizing performance, success, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Brooks CEO Jim Weber | Jim Weber was the CEO of Brooks, which he led from the verge of bankruptcy to more than a billion dollars in annual revenue and transformed into a leader in the running shoe market. Jim joins Adam to share his journey and his best lessons and advice. Jim and Adam discuss a wide range of topics: leading people and teams, leading a turnaround, lessons from working with Warren Buffett, branding, culture, personal and professional development, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Celebrity Cruises CEO Lisa Lutoff-Perlo | Lisa Lutoff-Perlo was the CEO of Celebrity Cruises and the first female CEO of a major cruise line, where she led a multibillion-dollar business and more than 20,000 people. Lisa joins Adam to share her journey and her best lessons and advice. Lisa and Adam discuss a wide range of topics: leadership, career development, crisis management, customer centricity, culture, gender equity in the workplace, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Dunkin’ Donuts CEO Robert Rosenberg | Robert Rosenberg spent 35 years as CEO of Dunkin' Donuts, transforming his family business from 100 stores and $10 million in sales to 6,500 locations and nearly $2.5 billion in sales upon retiring. Bob joins Adam to share his journey growing Dunkin' Donuts and his best advice on how to build and lead a winning business. Bob and Adam discuss a broad range of topics, including hiring, culture, competition, branding, franchising and leading through ups and downs. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Edwards CEO Mike Mussallem | Mike Mussallem spent more than two decades as CEO of Edwards Lifesciences, leading the company since its inception to a current market cap in excess of $70 billion. Mike joins Adam to share his journey and best lessons learned along the way. Mike and Adam cover a wide range of topics: career development, innovation, culture, hiring, leadership, success, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Skype CEO Tony Bates | The former CEO of Skype, Tony Bates has served in leadership roles at several of America’s best-known technology companies. Now the CEO of Genesys, a multibillion-dollar customer experience software business, Tony joins Adam to share his journey and best lessons learned along the way. Tony and Adam discuss a wide range of topics: personal and professional development, leadership, mentorship, customer centricity, the power of empathy, lessons from the former CEOs of Microsoft, Cisco, and eBay, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: MLB Play-By-Play Announcer Victor Rojas | An Emmy Award winning broadcaster, Victor Rojas was the television play-by-play announcer for the Los Angeles Angels. Victor joins Adam to discuss his non-traditional and non-linear path to the top of his profession and to share the best lessons he has learned along the way. Victor and Adam talk about a wide range of topics, from Mike Trout, Joe Maddon and Angels baseball to entrepreneurship, leadership and how to become a better communicator. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Tips for Managing a Dysfunctional Team | When a team isn’t working well together, productivity drops and morale suffers. Dysfunctional teams often struggle with poor communication, low trust, unclear roles, and unresolved conflict. In this video, psychologist Peter Quarry helps you recognize the warning signs and take practical steps to turn things around. You’ll learn how to listen to the team, rebuild trust, shift a toxic culture, and refocus everyone on accountability, collaboration, and shared results. With the right strategies, even the most dysfunctional team can become high-performing. | BizLibrary |
| What to Do When Employees Get Political | Welcome to the “What to Do When Employees Get Political” video lesson intended to assist employers in avoiding political tension at work. This lesson first goes over relevant employee rights when it comes to political party affiliation and political speech to establish when employers can set their own rules about acceptable workplace speech. Then, the lesson dives into the problems that political speech can pose for organizations. Finally, there are four best practices provided for organizations to follow. | BizLibrary |
Conflict resolution
| Course Name | Description | Partner |
|---|---|---|
| 10 Tips to Manage Your Anger | Welcome to the "10 Tips to Manage Your Anger" video lesson meant to help viewers who are struggling to control their temper and learn techniques to respond logically, instead of emotionally. By learning why actions, such as taking time, repeating a mantra, and maintaining physical health helps calm anger, learners can more effectively implement these key methods when they feel their emotions start to rise. Ultimately, learners should feel more empowered to control their emotions and know when it maybe be appropriate to seek therapy to further help change damaging or unwanted behavior. (Keyword: Workplace Anger) | BizLibrary |
| 3 Inroads for Handling a Narcissist | Eve Ash notes that narcissists are a hot topic. Peter Quarry provides useful and interesting information about dealing with these difficult personalities at work. He covers understanding what narcissism is, its prevalence and where the term came from. They explore narcissistic behaviors, such as exaggerated sense of accomplishments and talents, putting people down and being aggressive and rude. | BizLibrary |
| 4 Paths to Resolving Conflict | This video, 4 Paths to Resolving Conflict, explores how conflict can be better understood and managed despite different personalities and multiple pressures. Conflict can blow up with staff, customers, suppliers, anyone, at any time. Developing conflict resolution skills show in this video will help reduce frictions that damage working relationships. We can learn to defuse emotion, establish common ground and win-win outcomes. Psychologists Peter Quarry and Eve Ash discuss practical strategies for understanding and resolving the conflicts, including how to mediate a conflict between two parties. | BizLibrary |
| 5 Steps to Mend a Strained Relationship | 5 Steps to Mend a Strained Relationship is a video that will help anyone develop essential conflict resolution skills. When work relationships are strong, they can be a source of energy, learning and support. But when they are strained or fractured, even just temporarily, they become a source of tension and frustration that harms individuals, teams and organizations. You need to understand what has gone wrong, how it went wrong, and what the recovery options are. Rebuilding a strained relationship means rebuilding trust. It takes time and effort but there are strategies you can use that will help you resolve conflict in a constructive way and cement the relationship. In this video psychologists Eve Ash and Peter Quarry discuss five steps to mending a strained work relationship. | BizLibrary |
| Collaboration, Accommodation, and Compromise Conflict Modes | Welcome to the “Collaboration, Accommodation, and Compromise Conflict Modes” video lesson meant to delve deeper into the higher cooperativeness conflict resolution strategies. This video lesson is the fifth of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. During this lesson, learners will review when to use the collaboration, accommodation, and compromise conflict strategies. In addition, viewers will learn that they should select a conflict strategy based on what makes sense for their current situation and adapt the strategy as needed. Ultimately, learners should recognize that collaboration is the ideal conflict strategy as it brings about the optimal resolution for both parties. | BizLibrary |
| Competition and Avoidance Conflict Modes | Welcome to the “Competition and Avoidance Conflict Modes” video lesson intended to focus in on the low cooperativeness strategies for handling conflict. This video lesson is the fourth of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. In this lesson, viewers will learn about the competition and avoidance conflict strategies, which put little value on the relationship with the other party. By the end of the lesson, learners should know the appropriate scenarios in which to use competition and avoidance as conflict resolution strategies. | BizLibrary |
| Conflict De-Escalation | Conflict. Maybe you’re the kind of person who loves getting into an argument (or 9 or 12 of them) before lunchtime. Maybe you love the feeling of your blood boiling, of being yelled at and storming off in a fury and all the other fun things that happen when a simple conversation spirals completely out of control. But if you don’t want to live your life that way, then Conflict De-Escalation Techniques is for you. This concise video-based series will provide you with a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations. You’ll learn how to improve your active listening, speak with empathy, develop a solution mindset, and avoid falling into the most common traps that consistently increase the likelihood of an exchange going off the rails. This series is also hilarious, and laughing is a great de-escalation technique all by itself. Learning how to avoid arguments and steer conversations in a positive direction are critical skills to master, but that doesn’t mean it has to bore you to death. So get ready to enjoy Conflict De-Escalation Techniques. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Conflict De-Escalation (Part 1 of 3): Recognizing and Removing Biases | One of the first steps in conflict de-escalation is approaching that conflict with a clear head and open mind. This video will help you recognize and eliminate any attitudes or preconceived notions that might otherwise hamper your ability to have a calm and rational conversation. You’ll also learn a secret about pandas that might help you avoid catastrophe. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Conflict De-Escalation (Part 2 of 3): Active Listening | Knowing how to listen to others is perhaps the most important conflict de-escalation technique there is. This video will show you what active listening is, and also what it isn’t, since those examples are rather amusing. And since listening is a non-verbal skill, we also included some other non-verbal techniques in here. In fact, we packed so much stuff in this video you’ll wonder how the whole thing doesn’t explode at the end. (Answer – because we didn’t have the budget for it.) Enjoy! This content is also translated in Spanish. | BizLibrary |
| Conflict De-Escalation (Part 3 of 3): Developing a Solution Mindset | One way to handle conflict is to yell and scream until others get tired of arguing or flee the scene. Another way is to focus on finding solutions to the issue and finding a smooth and enjoyable way forward. This video will teach you how to do the latter. Although you’ll also see what happens when you ignore a solution mindset in favor of anger and name calling. Brace yourself, though – it isn’t pretty. This content is also translated in Spanish. | BizLibrary |
| Conflict Ethics | Welcome to the “Conflict Ethics” video lesson meant to teach learners how to maintain integrity in conflict situations and negotiations. This video lesson is the last of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. In this lesson, learners will become familiar with the problems that arise from taking a hardball approach to conflict and negotiations. In addition, viewers will learn tips for dealing with conflict in an ethical manner. | BizLibrary |
| Conflict Management Crash Course | Welcome to the “Conflict Management Crash Course” video course intended to inform the viewer about the basics of conflict management. This course, comprising three video lessons, explores what causes conflict, how people deal with it, and how it can be managed productively. The viewer of this course should be better equipped to recognize what causes workplace conflict and to adjust their conflict management style depending on the situation. Ultimately, the learner will be more adept when it comes to conflict management. (Keywords: Thomas-Kilmann Conflict Mode Model) | BizLibrary |
| Conflict Management Crash Course: Common Sources of Conflict | Welcome to the “Common Sources of Conflict” video lesson intended to describe potential contributing factors to conflict at work. This lesson is the first of three in the “Conflict Management Crash Course” series, which explores what causes conflict, how people deal with it, and how it can be managed productively. In this lesson, the viewer will learn about a number of potential causes for conflict at work and why they occur. This lesson also introduces the idea that conflict can have both positive and negative outcomes, and it provides examples of each. | BizLibrary |
| Conflict Management Crash Course: Conflict Management Styles | Welcome to the “Conflict Management Styles” video lesson meant to describe how different conflict management styles can be used effectively. This lesson is the second of three in the “Conflict Management Crash Course” series, which explores what causes conflict, how people deal with it, and how it can be managed productively. This lesson introduces the learner to the five conflict management styles outlined in the Thomas-Kilmann Conflict Mode Model. Each style mentioned in this lesson has its merits, and all are necessary for productive conflict management. | BizLibrary |
| Conflict Management Crash Course: Managing Conflict Productively | Welcome to the “Managing Conflict Productively” video lesson intended to show how conflict can be handled in a productive way for everyone. This is the final lesson in the “Conflict Management Crash Course” series, which explores what causes conflict, how people deal with it, and how it can be managed productively. In this lesson, viewers will learn to manage conflict productively by having the right mindset and following best practices. The viewers will also learn how to better deal with conflict situations. | BizLibrary |
| Conflict Resolution | Welcome to the “Conflict Resolution” video course intended to help learners productively navigate and resolve conflict situations. This course, which comprises seven video lessons, defines conflict and describes common causes of workplace conflict. In addition, it explains how to apply the Thomas-Kilmann Conflict Mode Model to generate a win-win conflict resolution. Finally, viewers will learn how to deal with conflict fairly and ethically. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Conflict Resolution | The cost of conflict in the workplace is significant, both in terms of time and money. Conflicts are estimated to result in over $359 billion in lost productivity, and an average of 42% of every manager’s time is spent dealing with various conflicts. Fortunately, unresolved conflict is the single largest reducible cost in many businesses. Our Conflict Resolution series will give your team the tools to resolve their issues before they become issues, and they’ll have fun doing it. Who knew conflict resolution could be fun? Another training series from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. Learning Objectives: • Develop successful strategies for addressing different types of conflicts • Understand the role of various verbal and nonverbal elements (posture, tone of voice, silence, physical distance, etc.) as they pertain to conflict resolution • Recognize the positive impact that apologizing has in reducing the length and severity of most conflicts • Illustrate the value of empathy and perspective-taking as a successful conflict resolution technique This series consists of 7 videos and is approximately 30 minutes in length. This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 1 of 7): Strategies for Approaching (and Surviving) Your Next Conflict | Conflicts are like snowflakes – each one is unique, and nobody wants a billion of them piled up in the office. This video walks through some of the major types of conflicts and offers different strategies for dealing with each of them, then suggests several helpful things to do no matter what kind of conflict you’re experiencing. General, then specific; comprehensive, yet personalized. This is basically the perfect video. This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 2 of 7): Louder Isn’t Always Better | We all know that shouting rarely solves anything. But what better way to appreciate the truth of that than with a video that involves a lot of shouting? After all, action movies have a lot of shouting, and they’re fun to watch, so why not do what they do? (This video will tell you why, just in case you’re curious.) So get ready to enjoy some conflict resolution training that’s also as much fun to watch as most action movies. Grab the popcorn! This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 3 of 7): The Role of Silence in Conflict Resolution | Most communication is nonverbal, which means that what you don’t say can be just as important as what you do say. This video discusses the various roles silence plays in conflict resolution. Some of them are positive, some of them are negative, and some of them allowed us to do a few ridiculous things that we think you’ll enjoy watching. Have fun! This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 4 of 7): The Role of Personal Space in Conflict Resolution | It's possible that you don’t like others being too close to you. This video will explain the neurological reasons that we tend to prefer keeping a certain distance from others when we are talking to them, and it will show you all the downsides of ignoring that biological imperative. This video would be even more awesome if you were able to smell it, but we couldn’t figure out how to make that happen. It’s still pretty good, though. This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 5 of 7): Seeing Things From Other People’s Point of View | Empathy and perspective-taking are critical elements of successful conflict resolution. Thankfully, we’ve managed to convey that by showing you what you get when you don’t try to see things from other points of view and assume instead that everything should happen exactly the way you want it to. Learning how to be empathetic by seeing what a lack of empathy looks like? Yep, it works out better than you might expect – and it’s a lot more fun, too. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 6 of 7): The Role of Apologizing in Conflict Resolution | It’s commonly believed that apologizing during a conflict will cause you to lose the advantage – or lose your case if you’re in a court battle. But as it turns out, apologies are one of the most effective conflict resolutions strategies there are, and they also result in better results at trial than if you don’t bother with them. This video illustrates the role that apologies play in successful conflict resolution, and it may also help improve your computer’s efficiency. No promises on that last one, though. This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution (Part 7 of 7): Three Strategies, One Right Answer | This video outlines a typical office conflict and then watches three different people try their hand at resolving it. As the title suggests, only one of those approaches is a good one, which means you can bet that the other two are pretty entertaining. Sometimes it’s good to see what not to do alongside what you should do, and it’s way more fun that way. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Conflict Resolution in Industrial Facilities | MARCOM's Video On Demand (VOD) program Conflict Resolution in Industrial Facilities on discusses different types of conflict that you may encounter on the job, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control. | BizLibrary |
| Conflict Resolution in the Office | MARCOM's Video On Demand (VOD) program on Conflict Resolution in the Office discusses different types of conflict that you may encounter in the office, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control. In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change... both for employees and the companies they work for. But when conflicts go unresolved, they can raise stress levels, interfere with business and even lead to physical violence. Areas included in the program include understanding workplace conflict, responses that can make things worse, resolving conflicts effectively, how to handle a confrontation and more. | BizLibrary |
| Cutting Edge Communication: How to Mediate Conflicts | Learn excellent skills for controlling respectful exchanges and facilitating solutions. Alex and Sam are in dispute. Alex is incensed that Sam has rewritten her press releases. Sam argues that she is not putting in the correct information as per company policy. Carol is called in to try and resolve their clash and uses a game show technique to work on the "resolution," but soon loses patience. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. Updated in 2021 | BizLibrary |
| Cutting Edge Communication: Resolving Conflict | As Carol’s manager, Serena has observed that she is egotistical and doesn’t listen. Serena notes that conflicts often occur in the workplace because people are territorial, aloof, negative or antagonistic. People need to learn to respect individual differences; they may be experiencing difficulties elsewhere in their lives. You must manage your own emotions, particularly when feeling overwhelmed or stressed. When Serena feels upset, she adopts a bland expression (even if she is screaming or crying internally). People should be factual – not attacking or defensive. Sam points out to Michael how he is overly critical of Sam’s policy work. Alex and Sam role-play a customer dissatisfied with a product; demonstrating how to acknowledge and apologize. They recognize it is best to follow rules and find common ground – to hold relationships together, despite people’s differences. Focus on fixing, not frustration – this is tough for Michael, who complains about messy areas, but must learn to take responsibility himself and remedy them. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Surviving Team Conflicts | Carol is attempting to mediate a dispute between Sanjay and Casey. Casey believes she is within her rights to have a pet in the office, but Sanjay finds it disgusting and wants it disallowed. They argue about working styles. Sanjay is direct and aggressive while Casey remains passive and non-assertive. Carol finds a middle ground that the two can agree upon. Later, Sanjay and Mana are arguing about a misplaced piece of work. The conversation ends uncomfortably with Sanjay ordering Mana not to tell Casey about what he did to her pet. Later, in a meeting, Marcus asks for team-building contributions. Sanjay has had time to rethink his intimidating ways and offers a stuffed 'pet' as a peace offering to Casey. Please Note: These videos are designed to provoke discussion and response. They are fast paced; short; character-driven TV style comedies that take a new approach to reaching today's learners. By laughing; discussing; sharing outrage; and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the Switch On and/or Workplace Excellence series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the Learning Management System, you must view the video in its entirety. Updated in 2019 | BizLibrary |
| Disrespect and Crossing the Line | It is not unusual for some people cross the line of acceptable behavior by making disrespectful comments. Peter Quarry explains to Eve Ash that pretending it was “only a joke”, or not intended to offend is irrelevant, especially if the other person is hurt. Tips for countering this behavior include staying calm, describing the undesirable behavior and instances when it’s occurred, plus the impact that it has. It is important that the offended person ask that the behavior stops. | BizLibrary |
| Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle | Welcome to the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle” course, which offers a practical framework for approaching conflict in the workplace by developing a healthier relationship with discord. Dr. Hurdle is a communication and conflict resolution expert, author, and speaker dedicated to bringing her love for effective communication into the workplace. This course comprises 11 lessons, each with messages that will help you to develop the necessary skills and awareness to address conflict in a productive, strategic way before it escalates. These tactics will give you the confidence to transform your workplace culture. | BizLibrary |
| How to Confront Someone | Confronting someone at work doesn’t have to be aggressive or uncomfortable. It’s about addressing a specific issue or behavior directly and professionally. This video, featuring psychologist Peter Quarry, offers practical advice and proven strategies to help you speak up calmly, express your concerns clearly, and resolve matters through respectful, open communication. | BizLibrary |
| How to Quickly Calm an Angry Person | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Quickly Calm an Angry Person," describes a method for easily defusing a tense situation with an angry person. From it, the viewer will learn to avoid trying to reason with an angry person, to provide no resistance, and to ask the person to elaborate. When dealing with customers and coworkers, being able to quickly calm an angry person is an important business skill to have in your toolkit. | BizLibrary |
| Identifying the Causes of Conflicts | Welcome to the “Identifying the Causes of Conflicts” video lesson intended to address the factors that can bring about conflict at work. This video lesson is the second of seven in the “Developing Conflict Resolution Skills” video course, which helps learners productively navigate and resolve conflict situations. During this lesson, learners will examine nine common causes of workplace conflict and consider the fact that conflict can have both positive and negative outcomes depending on how it’s handled. | BizLibrary |
| Keeping Your Cool with Angry People | Welcome to the "Keeping Your Cool with Angry People" video lesson intended to help learners understand common root causes of anger at work and recognize how to effectively respond when someone is angry to defuse the situation. While anger is a normal emotion, it can be a problem at work when it recurs or becomes out of control. In rare cases, it can even escalate to workplace violence. Fortunately, after watching this video, viewers should feel equipped to handle an angry coworker, as well as know when to report them to HR instead of engaging further. | BizLibrary |
| Narcissists: Avoid The Triggers | Narcissists can poison workplaces. Eve Ash asks Peter Quarry about what triggers a narcissist. He provides advice of not confronting them, not criticizing them and not attacking them, so that you avoid being on the receiving end of narcissistic abuse. It is difficult to present an alternate perspective to a narcissist as this can trigger a bad reaction. | BizLibrary |
| Narcissists: Survival Skills at Work | Peter Quarry explains a variety of strategies to Eve Ash for how to cope with narcissists at work. For example, not discussing rights and wrongs, not expecting apologies, managing boundaries, and not getting upset. It’s better to ask them questions, ask for their advice. Peter explains how it is not fair and the narcissist is unlikely to change. He suggests flattery, explaining how an idea will benefit them, stepping back from reacting, having a support network and keeping documentation if it gets bad. And if a narcissist is triggered, empathize with their feelings and distract them by asking questions. | BizLibrary |
| Productively Resolving Conflicts | Welcome to the “Productively Resolving Conflict” video lesson meant to encourage learners to change their attitude regarding conflict. This video lesson is the first of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. In this lesson, viewers will learn the definitions of conflict and consider the idea that some conflicts are easier to deal with than others. Ultimately, learners should come to realize that conflict isn’t always bad—in fact, it can be positive if resolved productively. This content is also translated in Spanish. | BizLibrary |
| Professional Behavior: Handling Conflict With a Co-Worker | This is a branching scene that takes place in an office. Michael and Rose have a brief interaction, and Rose finds Michael’s tone offensive. Michael is a former service member, but this situation is relevant for anyone who deals with colleagues in a professional setting. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Respectful Workplace: Disagree Constructively | Conflict at work is going to happen. Whenever a group of people are passionate about what they're doing, it's a recipe for friction. How we manage this conflict is the difference between ongoing debilitating arguments and constructive debates. | BizLibrary |
| Stop Being Easily Offended | We will learn the qualities of people who are easily offended. We will learn the ingredients to stop being offended. We will learn how to handle a situation you might find offensive. Do you burst into fits of anger over the little things? Do you often take things the wrong way? Do people feel they have to be cautious around you? If so, you may be easily offended - and your hypersensitivity may be depriving you of healthy relationships and inner happiness. Don't worry. There are many ways to thicken your skin and spare hurt feelings. | BizLibrary |
| Thomas-Kilmann Conflict Mode Model | Welcome to the “Thomas-Kilmann Conflict Mode Model” video lesson meant to introduce the five conflict resolution strategies. This video lesson is the third of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. Throughout this lesson, viewers will learn about avoidance, accommodation, competition, collaboration, and compromise as methods for handling conflict. In the end, learners should understand how to use the Thomas-Kilmann Conflict Mode Model to develop their strategy in resolving conflicts at work. | BizLibrary |
| Win-Win Conflict Resolutions | Welcome to the “Win-Win Conflict Resolutions” video lesson intended to help learners recognize how to use collaboration to achieve optimal conflict resolutions. This video lesson is the sixth of seven in the “Conflict Resolution” video course, which helps learners productively navigate and resolve conflict situations. Throughout this lesson, viewers will learn the steps for reaching a conflict resolution that is satisfactory to both parties involved in the conflict. | BizLibrary |
| Workplace Conflict: Adapting to Change | Welcome to the “Adapting to Change" lesson, which addresses the three main reasons people resist change: Fear of losing control, lack of trust, and emotional history. This is the ninth of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Dr. Hurdle invites learners to face change with something she calls the mindset shift technique with three steps involving naming the resistance, challenging the belief, and reframing to turn resistance into resilience. | BizLibrary |
| Workplace Conflict: Competitive vs. Collaborative Environment | Welcome to the “Competitive vs. Collaborative Environment" lesson, which explains the importance of moving from a competitive environment to a collaborative environment in the workplace to build loyalty and trust. This is the 10th of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. This lesson will encourage learners to be honest about the impact of competition on their team, define what success looks like for everyone, and recognize behaviors that build up the team as a whole. | BizLibrary |
| Workplace Conflict: Effective Communication | Welcome to the “Effective Communication" lesson that Dr. Hurdle uses to discuss two truths about conflict: Our history informs how we view conflict, and most workplace conflict is about how we communicate about or avoid conflict. This is the second of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Learners will come away from this lesson with the understanding that assumptions, emotional interference, and the lack of checking for understanding are the top three reasons why communication breaks down in the workplace, and that acknowledging where things broke down is essential to getting back on track. | BizLibrary |
| Workplace Conflict: Identifying and Addressing Bullying Behavior | Welcome to the “Identifying and Addressing Bullying Behavior" lesson, which acknowledges the issue of workplace bullying and how to anticipate and prevent the behavior. This is the sixth of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Learners will be equipped with strategies to address bullying behavior both inside and out of the workplace to send the message that bullying will not be ignored or tolerated. | BizLibrary |
| Workplace Conflict: Incorporating Different Cultural Lenses | Welcome to the “Incorporating Different Cultural Lenses" lesson, which discusses how workplaces have become more diverse and acknowledging and utilizing that diversity is important. This is the fifth of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Learners will be taught how to ask strategic clarifying questions to create better understanding. | BizLibrary |
| Workplace Conflict: Introduction | Welcome to the “Introduction" lesson that establishes the topics that will be covered in this course. This is the first of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Dr. Hurdle takes the time to acknowledge the discomfort conflict can cause and describes it as a natural part of human interaction that requires early intervention for healthy resolution. This lesson includes an exercise for learners to explore what words come to mind when conflict is mentioned, and to examine if those words are positive or negative in preparation for the following lessons that will be focused on creating change. | BizLibrary |
| Workplace Conflict: Managing Personality Differences | Welcome to the “Managing Personality Differences" lesson, which addresses how you can start acknowledging the value of differences by first recognizing your own top values at work. This is the third of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Learners will be asked to examine how their top three values at work drive their behaviors and practice active listening to help make their team stronger. | BizLibrary |
| Workplace Conflict: Managing with Communication at the Core | Welcome to the “Managing with Communication at the Core" lesson, in which Dr. Hurdle introduces the four pillars of strong management: Courage, clarity, consistency, and support/relationship building. This is the seventh of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Learners will be encouraged to take part of an exercise to utilize check-ins or collaborative problem-solving with their own team to communicate more clearly and address issues early. | BizLibrary |
| Workplace Conflict: Resolving Underlying Conflicts | Welcome to the “Resolving Underlying Conflicts" lesson, which focuses on why some conflicts can resurface. This is the eighth of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. This lesson concentrates on how important discovering the root causes of conflict, such as unmet needs or unclear roles, are to resolving conflict more permanently. | BizLibrary |
| Workplace Conflict: Turn Generational Perspectives from Problems to Solutions | Welcome to the “Turn Generational Perspectives from Problems to Solutions" lesson, which centers on the conflicts that can come from Baby Boomers, Gen X, Millennials, and Gen Z all working in the same environment together. This is the fourth of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. This lesson explores how differences in communication styles, work ethic, career expectations, and generational gaps when using technology can be dismissed with assumptions and generalizations but can be overcome with the skill of strategic listening to reveal deeper motivations. | BizLibrary |
| Workplace Conflict: Tying It All Together | Welcome to the “Tying It All Together" lesson, which Dr. Hurdle uses to reinforce some of the essential tools and strategies the course has provided. This is the last of eleven lessons in the “Expert Insights: Navigating Workplace Conflict with Dr. Lynne Hurdle,” course, which introduces learners to the interpersonal concepts needed to address conflict productively in professional settings. Learners will be reminded to apply the C.O.R.E. framework of communication, objectivity, resolving conflict, and executing excellence to change conflict outcomes in their workplace and stop seeing conflict as a threat, but as an opportunity. | BizLibrary |
Construction safety
| Course Name | Description | Partner |
|---|---|---|
| ABCs of Construction | Welcome to “ABCs of Construction,” a video course intended to provide viewers with a glossary of construction terminology. Throughout this course, learners will become familiar with basic vocabulary used in the construction industry, from project management terms to structural concepts to design elements. In addition, viewers will learn about three types of contracts often used in construction, as well as the role of CSA and MEP, planning, and delivery in construction projects. Ultimately, viewers should feel comfortable with using and understanding the language defined throughout this course. (Keywords: civil, structural, architectural, mechanical, electrical, plumbing, architecture, contractor) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| ABCs of Construction: Basic Terminology | Welcome to the “ABCs of Construction: Basic Terminology” video lesson meant to introduce learners to key terms workers in the construction industry need to know. This lesson is the first of six in the “ABCs of Construction” video course, which provides viewers with a glossary of construction terminology. This lesson starts off by defining key terms related to measurements and to the land on which construction work is performed. Then, this lesson dives into other fundamental concepts, from infiltration to settlement to warping. | BizLibrary |
| ABCs of Construction: Building Materials | Welcome to “ABCs of Construction: Building Materials,” a video lesson devoted to acquainting learners with common materials used in constructing a building. This lesson is the fourth of six in the “ABCs of Construction” video course, which provides viewers with a glossary of construction terminology. Throughout this lesson, learners will consider the value of some major building materials—concrete, glass, lumber, masonry, and steel. Then, viewers will dig into some other common materials, including drywall, insulation, and particle board. | BizLibrary |
| ABCs of Construction: Building Techniques | Welcome to the “ABCs of Construction: Building Techniques” video lesson intended to guide learners through key processes used in the construction industry. This lesson is the fifth of six in the “ABCs of Construction” video course, which provides viewers with a glossary of construction terminology. This lesson begins by describing two primary categories of construction: civil, structural, and architectural (CSA) and mechanical, electrical, and plumbing (MEP). After that, this lesson explains the relationship between planning and delivery for a construction project. | BizLibrary |
| ABCs of Construction: Design Elements | Welcome to “ABCs of Construction: Design Elements,” a video lesson dedicated to highlighting the parts of a structure that offer aesthetic value. This lesson is the last of six in the “ABCs of Construction” video course, which provides viewers with a glossary of construction terminology. In this lesson, viewers will learn about parts of a structure that may be included based on the design of the building, such as bay windows, dormers, and retaining walls. Learners will also look at common decorative components that may be incorporated to enhance the overall look of a structure. | BizLibrary |
| ABCs of Construction: Project Management Terms | Welcome to “ABCs of Construction: Project Management Terms,” a video lesson designed to guide learners through common words used in planning and implementing a construction project. This lesson is the second of six in the “ABCs of Construction” video course, which provides viewers with a glossary of construction terminology. In this lesson, learners will become familiar with words like bid, contingency, deliverable, and specifications—just to name a few. Viewers will also learn about single prime general contracts, multi-prime general contracts, and shared savings incentive contracts. | BizLibrary |
| ABCs of Construction: Structural Concepts | Welcome to the “ABCs of Construction: Structural Concepts” video lesson meant to define the parts of a building that are critical to its structural integrity. This lesson is the third of six in the “ABCs of Construction” video course, which provides viewers with a glossary of construction terminology. During this lesson, learners will take a look at various types of beams, from bond beams to headers to joists. Then, viewers will consider other parts of a structure that are essential for it to stand strong. | BizLibrary |
| Accessible Design: Curb Ramps, Ramps, and Elevators | Imagine trying to navigate your daily routine if every curb became an insurmountable barrier, every set of stairs blocked your path, and multi-story buildings remained forever out of reach. This comprehensive course explores how curb ramps, ramps, and elevators serve as essential bridges that connect people with disabilities to the world around them, transforming potential obstacles into pathways of independence and inclusion. Through detailed study of the 2010 ADA Standards for Accessible Design, participants will master the technical specifications, scoping requirements, and compliance strategies necessary to design and maintain accessible routes that connect parking areas, public transit stops, building entrances, and multi-story facilities. While these design elements were created to ensure accessibility for people with disabilities, they benefit everyone—from parents pushing strollers to delivery workers maneuvering heavy loads—making our built environment more navigable and welcoming for all. | BizLibrary |
| Anatomy of Construction Defects | Construction defects create unnecessary risk. Less than 15% questioned in a construction industry poll fully understood the role and significance of ICC ES Reports on reducing construction defect conditions. If you could reduce associated risks and increase safety in the built environment, wouldn’t you jump at the opportunity? This interactive online course will set you on the path to do just that. | BizLibrary |
| Aquifer Remediation | Approximately 40% of the world's drinking water is drawn from wells, and in some locations, like in the Pacific Southwest, 80% of potable water is drawn from aquifers. Groundwater is an easily accessible resource, and this accessibility is also its biggest threat. Contaminants above ground and underground can easily seep into aquifers. There are a large variety of contamination sources, both natural and man-made. Similarly, there are a wide variety of remediation techniques to properly treat contaminated aquifers. Throughout this course, engineers, architects, planners and contractors will learn about the most common contamination sources and the industry best practices used for groundwater aquifer remediation. | BizLibrary |
| Blueprint Basics | Blueprints are one of the most important communication tools that a company can possess. Blueprints must communicate ideas about many different subject areas to many different people within an organization. This course will discuss the front page, legend, and other aspects of blueprints. | BizLibrary |
| Caught-In and Caught-Between Hazards - Construction Worksite Safety | On average 1,100 construction workers are fatally injured on the job each year in the United States. Of those fatalities, approximately 10% are related to incidents where the worker was either caught-in or caught-between moving or stationary objects. Because of this frequency, caught-in and caught-between causes are commonly identified as a “Focus Four” hazard along with falls, struck-by and electrocution hazards. The Focus Four hazards are responsible for 70% of all construction fatalities and a large part of non-fatal injuries. While no specific federal workplace regulation or standard exists on this topic, your will receive training and education emphasizing the prevention of caught-in and caught-between injuries. In this course, we will identify how and where caught-in and caught-between hazards exist on construction worksites and the means and methods for controlling those hazards to prevent injury. | BizLibrary |
| Cogeneration Systems Essentials | Would you know enough about cogeneration to advise a client? Systems that generate both heat and electricity, called cogeneration or combined heat and power (CHP) systems, aim to reduce costs and emissions by providing two things at once. Usable heat is produced when a cogeneration system generates power, providing efficiency gains of nearly twice that of utility power. In this interactive online course we'll discuss the simultaneous goals of providing heat and power, characteristics of turbines and engines in use, and other details such as economics and air emissions limits. | BizLibrary |
| Concrete 1: Evaluation and Causes of Damage | When taking on a concrete repair project, the first step is an important one - conducting a thorough evaluation. This 1-hour interactive online course begins with techniques for surveying the condition of the concrete, and reviews design and construction documentation, operation and maintenance records, instrumentation data, visual examination, methods of nondestructive testing and laboratory specimen analysis. The second part of the course identifies basic causes of deterioration, and covers typical symptoms, and recommendations for preventing further damage. This course is the first in a series that provides guidance on evaluating the condition of the concrete in a structure. Although it is not required, this course will be most helpful if taken before the follow-up courses, 'Concrete 2: Repair Planning, Design, and Implementation' and 'Concrete Repair 3: Materials, Methods, and Maintenance'. | BizLibrary |
| Concrete Fundamentals - An Introduction | Are your customers or clients using words like slump, water-cement ratio, cement content, and compressive strength? Do you understand admixtures and their functions? How about reading and understanding a mix design? Do you know how to place and finish concrete? This interactive online course introduces you to the basic fundamentals of concrete. | BizLibrary |
| Construction Cost Estimating: Resources and Processes | Being able to accurately estimate (within acceptable ranges) the cost of construction of any project, at any given stage in the process (whether just at concept, during design development, or fully developed and ready-to-advertise design) is an invaluable skill for anyone in the construction industry. How can an estimator become better and more accurate? In order to prepare an estimate, there are several items to consider, including the estimating team, how the quantity takeoff is going to be done, what data resources are available for pricing, how the estimate's going to be prepared and organized and how it's going to be adjusted based on multiple bid factors and the construction economy. In this course, you'll learn how to utilize some of the most important resources and tools available to you, as an estimator. | BizLibrary |
| Construction Cost Estimating: Types and Purposes of Estimates | Did you know 'opinion of probable cost' does not mean the same thing as an estimation of cost? While this may be a term used by design consultants in the preliminary stages of a project’s estimate, this should not be mistaken for an estimation of cost. This is simply a professional opinion based on experience and available knowledge. The responsibility of a Contractor is to provide a detailed quantitative analysis of each material cost or step in the process for a given project. This interactive online course will educate you on the various types of estimates that can be provided as well as the methods to do so accurately. | BizLibrary |
| Crystalline Silica - Construction Worksite Safety | Crystalline silica is a basic component of soil, sand, granite and many other minerals. Also known by its chemical name, silicon dioxide, and commonly referred to as quartz, silica is found in many common materials found on construction sites. Crystalline silica is classified as a human lung carcinogen, and exposure can cause silicosis, a potentially disabling or fatal condition. The dust created by cutting, grinding, drilling or otherwise disturbing these materials may contain crystalline silica particles. These particles are very small and cannot be seen. It only takes a very small amount of airborne silica dust to create a health hazard. In addition to its prevalence in construction, silica is also commonly found in clay for pottery manufacturing and due to its abrasive properties, it can be found in car care products like polishes. | BizLibrary |
| Electrical Hazards - Construction Worksite Safety | OSHA’s electrical standards were put in place to help minimize deaths and injuries from dangers such as electrocution, burns, electric shock, fires, and explosions. This 60-minute interactive online course examines the main causes of different types of hazards and details precautions for preventing accidents. We will focus on the requirements of 29 CFR 1926, Subpart K – which covers safe work practices when using electricity on a construction site. | BizLibrary |
| Electrocution Hazards Part I: Worksite Safety | The first in a two-part series on electrocution hazards, MARCOM's Video On Demand (VOD) program on Electrocution Hazards Part I: Worksite Safety discusses the electrical hazards that can be found on a job site, the OSHA standards that have been established to protect workers from them, and what employees should do to avoid accidents and injuries involving electricity. Getting things done on a job site can require plenty of electrical energy, and it's easy to forget that electricity can cause painful shocks, burns... even "electrocution". Every year, it causes hundreds of deaths and thousands of injuries in the construction industry. But these incidents could have been prevented. Areas included in the program include electrical hazards and OSHA standards, high voltage power lines, tools, extension cords and receptacles, grounding, continuity and GFCIs, lock-out/tag-out and more. | BizLibrary |
| Electrocution Hazards Part II: Employer Responsibilities | The second in a two-part series on electrocution hazards, MARCOM's Video On Demand (VOD) program on Electrocution Hazards Part II: Employer Responsibilities discusses the electrical hazards that can be encountered on construction sites, the OSHA regulations that address them, and the responsibilities that employers have to protect workers from accidents and injuries involving electricity. While electrical energy does a lot of useful work on a job site, it can create serious hazards as well. Electricity kills more than a hundred construction workers each year and injures thousands more. They also suffer more than half of the electrical injuries that occur on the job. But these incidents could have been prevented. Areas covered in this program include information on electricity, OSHA and employee safety, working near power lines, safe practices for using electrical tools and cords, reducing ground fault hazards, energy isolation and equipment guarding, lock-out/tag-out, and more. | BizLibrary |
| Excavation in Construction - Construction Worksite Safety | Excavation activities support construction projects in many ways including digging foundations and footings, creating trenches to install utilities, soil corrections, and reshaping the landscape. All of this is accomplished with the use of heavy equipment that moves large volumes of soil and rock daily. While Much of this work is accomplished without injury, still each year in the U.S. approximately 200 workers die in excavation related incidents including trench collapse. In some cases, a trench excavation exhibits the same conditions as a permit-required confined space. For that reason, trench excavations are a particularly hazardous part of excavation work. | BizLibrary |
| Fall Prevention and Protection - Construction Worksite Safety | Working from ladders, scaffolding, and other elevated work platforms presents a serious danger of falling. Falls can be caused by inattentiveness, slippery surfaces, working in awkward or out-of-balance positions, or insufficient training. This course highlights numerous methods of prevention and protection, including fall arrest systems, vertical and horizontal lifelines, as well as inspection and maintenance guidelines. This course also discusses associated topics such as the proper procedure for putting on a body harness, lifeline swing hazards, and calculating fall space clearance. | BizLibrary |
| Fundamentals of Groundwater Hydrology | Water is one of Earth's most precious resources, and beneath our feet lies a vast network of aquifers storing groundwater that sustains life across our planet. From ancient civilizations that dug wells to access these underground reservoirs to modern cities that rely on groundwater for drinking water supplies, understanding groundwater systems is important. Ground and surface waters are closely related and interact. Groundwater resources are relied upon for drinking water supply as more than half the population of the United States and Canada obtains its drinking water from groundwater. This course introduces groundwater hydrology—the study of groundwater— its source as precipitation, how it moves, how it is stored, and its interactions. It briefly discusses the physical properties that govern groundwater flow, how aquifers function as natural water storage systems, and the interactions between surface water and groundwater. These brief topics cover how groundwater quality is assessed and protected, the basics of field investigation methods, and sustainable management practices. Because of the close interaction between surface water and surface events, purveyors should understand and monitor surface events such as precipitation, development, spills, watersheds, and droughts to protect and evaluate their impacts on drinking water sources. Topics covered in this course include fundamentals of groundwater hydrology, aquifer properties, flow dynamics, water balance principles, flow nets and pump tests, monitoring and groundwater quality, and sampling and analysis methods. It also touches on sustainable groundwater management strategies for both natural processes and human impacts. Individuals are better equipped to make informed decisions about groundwater resource protection and sustainable use by understanding these core concepts. | BizLibrary |
| GHS Container Labeling in Construction Environments | MARCOM's video on the "GHS Container Labeling in Construction Environments" discusses the six types of information contained on a GHS label, and the differences between GHS labels and other types of chemical hazard labels. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. This content is also translated in Spanish. | BizLibrary |
| GHS Container Labels in Construction Environments | MARCOM’s GHS Container Labels Micro‑Learning Series for Construction Environments introduces workers to the goals of hazard communication and the key labeling requirements of the Globally Harmonized System (GHS). Delivered through focused 3–5 minute videos, the series begins by defining hazard communication and explaining the HAZMAT information workers are entitled to under the Hazard Communication (HAZCOM) Standard, including how and where that information can be accessed on the jobsite. | BizLibrary |
| GHS Container Labels in Construction Environments: GHS Pictograms | MARCOM’s Micro-Learning Course on GHS Container Labels in Construction Environments: GHS Pictograms discusses the nine different GHS pictograms that workers can encounter and how they can use them to identify a material’s hazards, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Container Labels in Construction Environments: Text Elements of GHS Labels | MARCOM’s Micro-Learning Course on GHS Container Labels in Construction Environments: Text Elements of GHS Labels covers the five text elements that are displayed on GHS container labels and how workers can use that information to identify a material and its hazards, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Container Labels in Construction Environments: The Benefits of the GHS System | MARCOM’s Micro-Learning Course on GHS Container Labels in Construction Environments: The Benefits of the GHS System discusses how the GHS system standardizes the way HAZMAT information is presented on labels through pictograms and text elements, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Container Labels in Construction Environments: The Goals of Hazard Communication | MARCOM’s Micro-Learning Course on GHS Container Labels in Construction Environments: The Goals of Hazard Communication defines hazard communication and covers the HAZMAT information that workers are entitled to through the HAZCOM Standard, as well as how they can access that information, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments | MARCOM's video on "GHS Safety Data Sheets in Construction Environments" reviews the composition of GHS Safety Data Sheets, the information that's contained in each section, and how SDS's are different from Material Safety Data Sheets. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments | MARCOM’s GHS Hazard Communication Micro‑Learning Series for Construction Environments provides workers with a clear, practical understanding of the Globally Harmonized System (GHS) and how it is used to communicate chemical hazards on the jobsite. Delivered through focused 3–5 minute videos, the series begins with an overview of GHS container labels, explaining the five required text elements and how workers can use label information to quickly identify materials and understand their hazards. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments: Handling and Storing Hazardous Materials | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets in Construction Environments: Handling and Storing Hazardous Materials discusses how workers can use sections 7, 8, and 9 of a GHS Safety Data Sheet to determine a material’s properties as well as the engineering controls and safe practices that should be used with it, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments: Hazard Communication, the GHS and SDSs | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets in Construction Environments: Hazard Communication, The Globally Harmonized System and Safety Data Sheets discusses the history of the GHS system, how GHS Safety Data Sheets are organized, and where they can be found on a jobsite, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments: Important Technical Information | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets in Construction Environments: Important Technical Information covers the types of information that can be found in sections 11 through 16 of a GHS Safety Data Sheet and identifies the personnel who may need to reference them, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments: Materials and Their Hazards | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets in Construction Environments: Materials and Their Hazards covers the information that can be found on sections 1, 2, and 3 of a GHS Safety Data Sheet and how workers can use that information to identify and protect themselves from hazards, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in Construction Environments: Responding to HAZMAT Emergencies | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets in Construction Environments: Responding to HAZMAT Emergencies shares information about how to prepare for a HAZMAT emergency and how sections 4, 5, and 6 of a GHS Safety Data Sheet can help workers effectively respond to HAZMAT incidents, delivered through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tools - Construction Worksite Safety | Most of us use tools every day, whether non-powered, air-powered, gasoline-powered, electric, or hydraulic. As such, we need to be aware of – and avoid – the hazards. This online, interactive course addresses basic hand and power tool safety rules and teaches the precautions and guarding techniques you need to know to stay intact. | BizLibrary |
| Hazard Communication in Construction Environments | MARCOM's video on "Hazard Communication in Construction Environments" both introduces employees to the hazard communication regulations and provides training on the various groups of chemicals found in the construction environment. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. This content is also translated in Spanish. | BizLibrary |
| Health Hazards in Construction - Construction Worksite Safety | Each year in the U.S. approximately 1,000 construction workers are fatally injured on the job as a result of a fall, electrocution, or being struck-by or caught-between moving objects. Another 10,000 workers develop a debilitating illness such as hearing loss, respiratory distress, a skin disorder, organ failure, or cancer. Based on those statistics, construction workers annually are ten times more likely to suffer a significant health condition than a workplace death. Many of the reported illnesses are due to long term repeated exposure to substances like lead, asbestos, silica, solvents, and noise. Even intermittent exposures every day to hazardous substances over a working lifetime adds up and negatively affects the body. The decision early-on in a construction career to observe safe work practices can make a big difference in the health of the worker later in life. | BizLibrary |
| Lead Exposure in Construction Environments | MARCOM's Video On Demand (VOD) program on "Lead Exposure in Construction Environments" provides employees with the information they need to understand lead hazards and the safety regulations that address them. The program also explains how to recognize lead hazards on a job site and handle them safely. Topics include the health effects of lead exposure; the OSHA Lead Standard for Construction; compliance programs; risk assessment and monitoring; PPE and respiratory protection; housekeeping and decontamination; and medical surveillance and removal. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. | BizLibrary |
| Line Breaking Safety | Line breaking is the intentional opening of a pipe, line, or duct that contains or has contained material capable of causing injury. OSHA requires that all members of a line breaking team understand the hazards related to the material and equipment involved. This course illustrates common hazards of line breaking and provides suggested preventative measures for this type of work. Based on general industry best practices and OSHA regulations, this course covers basic safe work procedures recommended by industry professionals when planning or working on a line break. | BizLibrary |
| Liquefied Natural Gas (LNG): The LNG Value Chain | The LNG value chain comprises a complex set of activities, all of which are capital intensive and require specialized knowledge in order to execute successfully. This interactive online course discusses the main stages of the LNG value chain – liquefaction, shipping and regasification and identifies the technologies used in these processes. Various LNG project structures and some basics of LNG measurement will be covered as well. The information in this course on the LNG value chain is designed to provide you with the foundation to develop a successful LNG project. | BizLibrary |
| Material Handling in Construction - Construction Worksite Safety | Without proper handling, storage, use, and disposal of construction materials serious injuries and illnesses can occur. Where safe work practices are not followed injuries, including death, can result from being crushed-by or caught in between materials and equipment. Additionally, the use of construction materials and the generation of waste require proper management through good housekeeping practices and proper disposal. Injuries that are often attributed to poor housekeeping and disposal management include trips and falls and exposure to hazardous chemicals. | BizLibrary |
| Microgrid Essentials | Microgrids aim to reduce costs and increase reliability for the users. They may be the latest buzzword in energy efficiency discussions, but understanding them and where they can be implemented can be daunting. This course aims to enlighten those who own, operate, and benefit from microgrids as well as complexities and challenges. | BizLibrary |
| Operating Aerial Work Platforms Safely | Aerial work platforms are an essential tool used to safely elevate personnel. These useful platforms come in various sizes and configurations, including scissor lifts, boom lifts, and articulating boom lifts. When a maintenance or construction worker must perform a task at an elevated work position, these powerful machines are often called on to do the job. This program discusses some of the common hazards that aerial work platform operators must consider when using this equipment, as well as the safe work practices and operating techniques that must be followed to ensure everyone's safety during the use of an aerial work platform. Topics include pre-operational inspection, testing the operating controls, inspecting the path of travel, driving safely, raising the lift, lowering the lift, and safe work practices. This content is also translated in Spanish. | BizLibrary |
| Operating Aerial Work Platforms Safely, Concise | Aerial work platforms are an essential tool used to safely elevate personnel. These useful platforms come in various sizes and configurations, including scissor lifts, boom lifts, and articulating boom lifts. When a maintenance or construction worker must perform a task at an elevated work position, these powerful machines are often called on to do the job. This program discusses some of the common hazards that aerial work platform operators must consider when using this equipment, as well as the safe work practices and operating techniques that must be followed to ensure everyone's safety during the use of an aerial work platform. Topics include pre-operational inspection, testing the operating controls, inspecting the path of travel, driving safely, raising the lift, lowering the lift, and safe work practices. This content is also translated in Spanish. | BizLibrary |
| Rehabilitation of Water Distribution Systems: Designing Renewal Projects | The average age of water distribution systems within the U.S. is between 50 to 100 years. This is right at the design life cycle of many systems, thus local water agencies are investing more and more in the rehabilitation of existing water distribution systems instead of the construction of new systems. This interactive online course will go through some of the key technical guidelines and standards for designing rehabilitation projects within the US. Some of these guidelines include AWWA, ANSI, ASTM and ASME standards. At the end of this course Contractors, Engineers, Water System Operators and Architects will be able to determine applicable design and QA/QC guidelines for common water distribution rehabilitation methods. | BizLibrary |
| Rigging Safety in Industrial & Construction Environments | MARCOM's Video On Demand (VOD) program on Rigging Safety in Industrial and Construction Environments reviews the hazards associated with rigging and moving loads, and discusses the equipment and safe work practices that employees should use to avoid them. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. | BizLibrary |
| Safe Lifting in Construction Environments | MARCOM's Video On Demand (VOD) program on Safe Lifting in Construction Environments discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries on a construction site. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting on a construction site, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protect your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safety Bob's Comprehensive Construction Safety Orientation | Construction work is very dangerous, as nearly 1000 workers are killed and thousands of others are injured on construction jobsites each year. While there have been many safety improvements over the years to control the hazards that contribute to these incidents, new and inexperienced workers still get hurt on the jobsite way too often. This program stresses the point that these workers must be responsible for their own personal safety. Construction safety specialist Bob Synnett discusses the hazards of construction work and what actions construction workers can take to avoid mishaps on the job. Topics include PPE, excavation, ladder safety, scaffolding, fall protection, and electrical safety. This content is also translated in Spanish. | BizLibrary |
| Scaffolds and Mobile Elevated Work Platforms - Construction Worksite Safety | An estimated 2.3 million construction workers, or 65 percent of the construction industry, work on scaffolds frequently. Scaffolds are used by many different construction trades throughout the construction process. This online, interactive course is designed to familiarize you with the facts you need to know to be in compliance with the OSHA standard CFR Part 1926, Subpart L, and keep yourself safe while working on or around scaffolding. | BizLibrary |
| Slips, Trips and Falls in Construction Environments | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls in Construction Environments contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. | BizLibrary |
| Soils and Foundations: The Low Down on Dirt | Dirt is dirt, right? Discover the critical relationship between soil conditions and successful construction in this comprehensive course led by industry expert Mark Woolley. Learn how to identify and address common soil-related challenges, from expansive soils to drainage issues, while exploring best practices for proper soil compaction and water management. Through real-world examples and cautionary tales from decades of construction experience, you'll understand why following geotechnical recommendations is crucial for avoiding costly structural failures. This course provides practical insights for construction professionals on how to effectively work with soil conditions, manage water drainage, and partner with geotechnical engineers to ensure project success. | BizLibrary |
| SPCC Regulation | Welcome to “SPCC Regulation,” a video course that explains what types of facilities must comply with the regulation and how to prevent and respond to oil spills appropriately. This course comprises two video lessons that cover why the Spill Prevention, Control, and Countermeasure regulation was formed and what types of activities and facilities are covered under the regulation. First, it will walk you through the qualifying factors so you can see whether the regulation applies to you! Once you know that, the next lesson covers what you actually have to do as a qualifying facility—from creating an SPCC Plan to following federal reporting requirements in the event of a spill. By watching this course, you’ll understand the importance of protecting the environment from an oil spill and how to do your part to be in compliance with the SPCC regulation. | BizLibrary |
| SPCC Regulation: The Who, What, and Why | Welcome to the “SPCC Regulation: The Who, What, and Why” video lesson intended to explain why the Spill Prevention, Control, and Countermeasure regulation was formed and what types of activities and facilities which facilities it applies to. This lesson is the first of two in the “SPCC Regulation” video course, which explains what types of facilities must comply with the regulation and how to prevent and respond to oil spills appropriately. This lesson begins by describing the importance of preventing oil spills, as well as how the regulation came about as part of the Oil Pollution Act. Then, it explains four factors that will help you determine whether your facility must comply with the SPCC regulation. (Keywords: Clean Water Act) | BizLibrary |
| Stairs and Ladders in Construction - Construction Worksite Safety | Stairs and ladders are the means by which we gain access to places at heights. When used improperly, both stairs and ladders can be a source of falls, a leading cause of injury and death in construction. There are dozens of different styles and configurations of ladders and stairs and only the most commonly used in construction will be covered in this lesson. As with any tool or piece of equipment the user must read the manufacturer’s instructions as it provides specific safety precautions and describes limitations of use. | BizLibrary |
| Steel Erection Safety | Steel erection involves assembling and connecting steel beams to form a structural frame for buildings and bridges. There are many obvious hazards associated with lifting large, heavy steel members and working at heights. According to the United States Bureau of Labor Statistics, an average of 15 ironworkers die each year in work related accidents. Precautions should be taken to prevent injuries during the construction, alteration, and/or repair of single and multi-story buildings, bridges, and other structures where steel erection occurs. This module provides hazard awareness information to prevent the most common incidents. | BizLibrary |
| Struck By Hazards - Construction Worksite Safety | Struck-by incidents are caused by flying, falling, swinging, or rolling objects. This interactive online course identifies the most common struck-by hazards in construction and provides information to assist the learner in the identification, avoidance, and control of these hazards in the workplace. | BizLibrary |
| Supported Scaffolding Safety in Industrial and Construction Environments | MARCOM's Video On Demand (VOD) program on Supported Scaffolding Safety in Industrial and Construction Environments discusses supported scaffolds, how they should be constructed, the hazards that are associated with them, the OSHA regulations that address these hazards and the equipment and procedures that employees should use to work with them safely. . This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. This content is also translated in Spanish. | BizLibrary |
| Transmission and Distribution: Distribution Line Replacement | The purpose of this course is to teach how to replace conductors in an existing line with new conductors. The situation described is one that often occurs when it is necessary to increase the size of the conductors in a line. This interactive online course demonstrates how to install the new conductors, parallel them with the existing conductors, and remove the old conductors. The importance of maintaining the proper clearances and the importance of maintaining the integrity of the existing line are explained. Safety is emphasized throughout the course. At the conclusion of this course, participants should be able to plan a replacement job and demonstrate how to perform the major steps involved in doing the job. They should be able to install temporary crossarms, transfer lines, pull and sag new lines, parallel a new line with an existing line, and remove old conductors. | BizLibrary |
| Transmission and Distribution: Introduction to Transmission and Distribution Systems | The purpose of this interactive online course is to teach participants how transmission and distribution (T&D) systems generally deliver to customers the power produced by power plants. The course describes how the major components of a T&D system function and how electricity flows through these components on its journey from the power plant to customers. At the conclusion of this course, participants should have a basic understanding of how transmission and distribution systems operate. They should be able to identify the basic components of a transmission and distribution system and explain their functions. They should also be able to describe the flow path from a power plant, through a typical T&D system, to the customer. | BizLibrary |
| Transmission and Distribution: Overhead Distribution Systems | The purpose of this interactive online course is to teach the basic layout of overhead distribution systems, to explain how to identify circuits and equipment in the field, and to introduce delta- and wye-connected distribution systems. The basic theory underlying the operation of delta and wye systems is presented, and the differences between them are discussed. At the conclusion of this course, participants should be able to describe the basic layout of an overhead distribution system and identify circuits and equipment in the field. They should understand the basic characteristics of delta and wye systems and should be able to identify delta and wye circuits in the field. They should also understand the importance of identifying whether a system is connected delta or wye before any work is performed. | BizLibrary |
| Transportation Engineering: Highway Capacity | Highway accidents result in thousands of deaths a year. Knowing how highway capacity analysis is used in the design of safe and efficient roadway facilities is essential to the health safety and welfare of the general population. This interactive online course will teach you about the fundamental concepts of highway capacity analysis. You will learn about transportation system elements, types of roadway facilities, design vehicles, the concept of level-of-service, traffic volume parameters, and speed parameters and how they are relevant in analyzing the capacity of roadway facilities. | BizLibrary |
| Trenching & Excavation Safety | Trenches and excavations pose a serious and sometimes fatal threat to the safety of workers. There are dangerous risks and hazards that come with working in and around excavations. Trenches can be especially treacherous. However, by following the proper safety protocols for trenching and excavation work, the risk of experiencing an incident or injury in or around trenches and excavations can be reduced. This program details ways workers can protect themselves from cave-ins and other hazards when working with trenches and excavations. | BizLibrary |
| Trenching and Excavation Safety | This course covers safe work practices for excavation and trenching work. It is meant to be used as an introductory or refresher course for construction workers involved in digging or working in an excavation. It is based on OSHA Construction regulations and industry best practices. | BizLibrary |
| Trenching and Excavation Soil Properties | This course covers the importance of soil properties and classifications when engaging in excavation work. It is meant to be used as an introductory or refresher course for construction workers who will be digging or working in excavations. It is based on OSHA excavation regulations and on recognized best practices. | BizLibrary |
| Uninterruptible Power Supply (UPS) System Efficiency | Uninterruptible Power Supply (UPS) systems are installed to ensure that critical loads are not affected during an outage. However, they have different modes of operation to save energy while still providing the same back-up power. In this interactive online course we will examine the differences, how they can be measured and show the possibilities of saving energy without risking equipment downtime. | BizLibrary |
| Walking and Working Surfaces in Construction Environments | MARCOM's Video On Demand (VOD) program on Walking and Working Surfaces in Construction Environments discusses the hazards that are associated with different walking surfaces that employees can encounter on the job, and provides practical information that they need to protect themselves from harm. Whether we’re standing, walking or climbing, we depend on the surfaces we walk upon to provide the support we need to position ourselves properly, use our muscles efficiently, keep our balance… and do our work safely. Yet slips, trips and falls continue to make up 20% of disabling occupational injuries, and thousands of fatalities every year. Fortunately, most of these accidents can be prevented. Areas included in the program include hazards associated with different walking and working surfaces, how to stay safe when navigating floors and walkways, safety requirements for stairways and fixed ladders, properly inspecting and setting up a portable ladder, types of fall protection that are used on a scaffold, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Water-Based Fire Suppression Systems | This course will present a brief look at the history of water-based fire protection systems. Automatic sprinklers of today are highly effective elements of fire protection systems designed for buildings. When sprinklers are present, the chances of dying in a fire and property loss per fire are cut by one-half to two-thirds. There are different types of water-based fire protection systems, including wet-pipe, dry-pipe, preaction, deluge, double interlock preaction, antifreeze, water mist, and foam fire suppression systems. The vast majority of public-use buildings require a fire sprinkler system, and most utilize a wet-pipe fire sprinkler system type. We will delve into these different systems and examine their similarities and differences for accomplishing their specific design purposes. Automatic water-based fire protection systems are among the most effective, lifesaving active systems that can be provided for building occupants. This course will bring a better understanding of these systems to the learner. | BizLibrary |
Customer service
| Course Name | Description | Partner |
|---|---|---|
| An Attitude for Service | This powerful program helps viewers understand that a great attitude isn’t something that magically happens. Ever wonder what makes some people seem so positive and others seem so negative? The goal of this course is to identify the keys that unlock the mystery of how to have a positive mental attitude. In support of this goal, participants who have successfully completed this course will have demonstrated, through written and/or verbal exercises, the ability to list the seven keys to a positive mental attitude, gain insight into how mental attitude influences every aspect of life, and apply the keys to various workplace and personal instances to demonstrate a positive mental attitude. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Analyzing Your Customer Service | Welcome to the “Analyzing Your Customer Service" course designed to teach how you can take a deeper look into your organization’s customer service to radically improve and understand it. This course comprises nine lessons and kicks off by defining what a core competency is and why it’s vital for customer service to be considered one in your organization. It also covers the importance of employee well-being, and what practices can help it be a priority. Then, the course explores common barriers to delivering excellent customer service, and it offers tools for overcoming those obstacles. In the end, learners will be able to rate their organization’s focus on the customer and see where improvements would be especially impactful. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Analyzing Your Customer Service: 3 Types of Value Adds | Welcome to “3 Types of Value Adds,” the eighth of nine in the course “Analyzing Your Customer Service” course. This course teaches you how to take a deeper look into your organization’s customer service to radically improve and understand it. From this lesson, viewers will learn about the three types of value add: customer value add, business value add, and non-value add. Ultimately, learners will understand what aspects contribute to the success of the organization and why. | BizLibrary |
| Analyzing Your Customer Service: Creating a Customer Contact Map | Welcome to the lesson “Creating a Customer Contact Map,” the sixth of nine in the “Analyzing Your Customer Service” course. This course is designed to teach how you can take a deeper look into your organization’s customer service to radically improve and understand it. From this lesson, viewers will learn how to create a customer contact map to list out the organization’s moments of truth. In the end, learners will understand that everyone is responsible for customer satisfaction, and creating a customer contact map is the first step to getting there. | BizLibrary |
| Analyzing Your Customer Service: Making Customer Service a Core Competency | Welcome to the lesson, “Making Customer Service a Core Competency,” the first of nine in the “Analyzing Your Customer Service” course, which teaches you how to take a deeper look into your organization’s customer service to radically improve and understand it. This lesson covers the importance of making customer service considered a core competency for your organization, including what that means and the effects of increasing its priority. | BizLibrary |
| Analyzing Your Customer Service: Moments of Truth | Welcome to the lesson, “Moments of Truth,” the fifth of nine in the “Analyzing Your Customer Service” course. From this lesson, viewers will learn that every interaction with a customer is a moment of truth that ultimately determines the success or failure of a company. The lesson also offers examples to illustrate the pervasiveness and importance of moments of truth. | BizLibrary |
| Analyzing Your Customer Service: Prioritizing Employee Wellness | Welcome to the lesson “Prioritizing Employee Wellness,” the third of nine in the “Analyzing Your Customer Service” course. This course teaches you how to take a deeper look into your organization’s customer service to radically improve and understand it. In this lesson, you’ll learn about the importance of emotional well-being for employees working in customer service, and how it can be improved. | BizLibrary |
| Analyzing Your Customer Service: Rating Your Focus on the Customer | Welcome to “Rating Your Focus on Customers," the last of nine in the “Analyzing Your Customer Service” course. This course is designed to teach you how to take a deeper look into your organization’s customer service to radically improve and understand it. During this lesson, learners will rate their organizations on their overall focus on the customer and then analyze the results to determine what actions to take from there. After completing this course, viewers should feel prepared to look at customer service in a whole new way and create an exceptional experience for all customers. | BizLibrary |
| Analyzing Your Customer Service: The Customer Experience | Welcome to the lesson “The Customer Experience,” the second of nine in the “Analyzing Your Customer Service” course. This course is designed to teach you how to take a deeper look into your organization’s customer service to radically improve and understand it. In this lesson, learners will have key questions to consider to further understand the experience of the specific customers within their organization’s industry. | BizLibrary |
| Analyzing Your Customer Service: Understanding Barriers | Welcome to the lesson “Understanding Barriers,” the fourth of nine in the “Analyzing Your Customer Service” course. This course teaches you how to take a deeper look into your organization’s customer service to radically improve and understand it. From this lesson, learners will come to understand the barriers that get in the way of excellent customer service. By the end, viewers will have seen several examples of common barriers to customer service and started to think about barriers to customer service in their own organizations. | BizLibrary |
| Analyzing Your Customer Service: Using a Customer Grid Analysis | Welcome to the lesson “Using a Customer Grid Analysis,” the seventh of nine in the “Analyzing Your Customer Service” course. This course is designed to teach you how to take a deeper look into your organization’s customer service to radically improve and understand it. This lesson teaches learners how to analyze customer interactions. The customer grid analysis looks at the factors of importance and satisfaction to determine actions to take regarding customer service practices. | BizLibrary |
| Anatomy of a Contact Center | Contact centers come in a million different shapes and sizes, but all of them have some things in common. This video details the main elements you’ll see in your contact center, why each of them is critical, and how they relate to one another. This content is also translated in Spanish. | BizLibrary |
| Arizona Legal Notices | In this course, we’ll learn about the various, general legal notices you may serve at your community and when you would send them. | BizLibrary |
| Beyond the Barriers | Objections come in all shapes and sizes. In this course, let’s work through some general ideas around managing and overcoming objections, so they don’t overshadow all the benefits you’re working so hard to highlight. | BizLibrary |
| Building Customer Relationships | Dealing with customers can be – and often is – a transactional affair. They want something, you give it to them, they leave (after paying you, hopefully), and you never see them again. That model certainly works, but it can be a bit tiring to have to find new customers over and over and over and over and (have we made our point yet?) over again. That’s why we’ve created Building Customer Relationships, a training course designed to provide all the skills necessary to transition your interactions with your customers from transactional to relational. We’ll discuss how to build rapport, incorporate your personal or company values into your sales pitch (which is a biiiiig deal these days), and even how to turn problems into opportunities for strengthening your relationships. You’ll also get plenty of chances to laugh along the way, because our market research has shown us that people like fun things more than boring ones. Who knew? There will always be customers who simply want what they want and nothing more. But most of us prefer to do business with people we like. Building Customer Relationships will help you create the kinds of bonds with your customers that will generate genuine goodwill, withstand unexpected problems, and result in more business. So get ready to enjoy Building Customer Relationships. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This training course consists of five (5) videos and is approximately 45 minutes in length. Learning Objectives: • Build rapport with customers (even ones you only interact with for 30 seconds!) • Develop strategies for showcasing your values in your interactions with customers • Manage customer expectations to develop trust and position yourself as their advocate • Communicate effectively during a problem (and when there isn’t a problem too!) • Using customer feedback to continuously improve This content is also translated in Spanish. | BizLibrary |
| Building Customer Relationships: Building Rapport with Customers | As you may already know, customers prefer to do business with individuals and companies that they like, rather than ones who treat them with contempt and disdain. This video offers several strategies for developing a solid rapport with your customers that will result in stronger relationships and better business. You’ll see how rapport develops over time, how questions play a key role in creating rapport, and how “building rapport” is distinct from “making a sale”. There’s also boats and golf and petty arguments and parenthood and…well, just watch it for yourself. This content is also translated in Spanish. | BizLibrary |
| Building Customer Relationships: Demonstrating Your Values | Showcasing your personal values, or those of your company, is an excellent way to distinguish yourself from your competitors – not to mention that today’s customers pay as much attention to a company’s values as they do to the products and services those companies sell. This video will detail the different kinds of values you might choose to highlight, how to effectively showcase those values, and what happens when your values conflict with your customers’ values. This content is also translated in Spanish. | BizLibrary |
| Building Customer Relationships: Effective Problem Solving | When something goes wrong during a customer experience, you could always close your eyes and pretend it never happened. Or you could do some of the things you’ll see in this video, which is probably the better option. You’ll see the power of a simply apology, the importance of communication, and some pretty amazing ideas to consider including in your wardrobe. It’s a pretty great video. This content is also translated in Spanish. | BizLibrary |
| Building Customer Relationships: Managing Customer Expectations | This video will show you how easy it is to manage your customers’ various expectations. As it turns out, a little communication goes a long way. We’ll discuss how to personalize your interactions, anticipate potential problems, and provide realistic timelines. We’ll also talk about what to do with the tiny minority of customers whose demands are either impossible or obnoxious. That part’s fun, trust us. This content is also translated in Spanish. | BizLibrary |
| Building Customer Relationships: Utilizing Customer Feedback | There’s no better way to know what your customers expect from you than to ask your customers what they expect from you. This video will explain how customer feedback can help you improve, how to effectively solicit that feedback, and how important it is to develop a process for doing so. You’ll also get a glimpse into one of the world’s worst coffeeshops. How does that factor into all this? You’ll just have to watch to find out! This content is also translated in Spanish. | BizLibrary |
| Business Friendly Customer Service | This course helps customer relationship professionals become more business friendly, which is defined as the middle ground between being too cold and impersonal and the other extreme of being too familiar. Any person who transacts business on the telephone or in person for any organization plays a critical role in that organization’s success. Given the importance of this function, the goal of this program is to empower team members with the critical skills necessary to create business-friendly relationships. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or skill practice exercises, the ability to list six critical elements of effective communication that must be actively managed to ensure courtesy in business, name the major components of these elements and state at least one business-friendly technique for each, list six inappropriate techniques remedied by the business-friendly approach and state the suggested alternative technique, and demonstrate, by completing the skill practice exercises, effective application of business-friendly courtesy. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Call Center Essentials | Welcome to the “Call Center Essentials” course intended to give call center representatives some tools to improve their interpersonal skills. This course, comprising of three lessons, goes over general tips for a better call experience, including how to improve tone and active listening, as well as how to de-escalate an upset caller. Learners will also see the discussed tips used in example scenarios, to help solidify understanding. After viewing this course, call center representatives will be better equipped to handle inbound and outbound calls. | BizLibrary |
| Call Center Essentials: Back to Basics | Welcome to the “Back to Basics” lesson intended to give call center representatives an overarching approach to their inbound and outbound calls. Covered topics include tone, action, active listening, and kindness. This lesson is the first of three in the “Call Center Essentials” course, which provides and demonstrates general tips for de-escalating upset callers, as well as an overall better call experience. After viewing this lesson, call center representatives will have concrete tools to better help them approach each call. | BizLibrary |
| Call Center Essentials: Calls In Action | Welcome to the “Calls In Action” lesson intended to give call center representatives example scenarios using the tools previously discussed. This lesson is the third of three in the “Call Center Essentials” course, which provides and demonstrates general tips for de-escalating upset callers, as well as an overall better call experience. After viewing this lesson, call center representatives will have two concrete examples of how they can better de-escalate angry callers. | BizLibrary |
| Call Center Essentials: How to De-Escalate | Welcome to the “How to De-Escalate” lesson intended to give call center representatives three avenues in which to de-escalate a call. This lesson is the second of three in the “Call Center Essentials” course, which provides and demonstrates general tips for de-escalating upset callers, as well as an overall better call experience. After viewing this lesson, call center representatives will understand how to better implement their approach, attitude, and actions to help minimize upset callers. | BizLibrary |
| Closing from the First Contact | In this course, you learn how closing starts from the very first contact. We walk through closing from the first phone call or walk in, to the end of your tour and in between. Closing isn't just asking for an application at the end. | BizLibrary |
| Communicating with Senior Leadership | Understanding the ins and outs of your contact center might come naturally to you, but that’s not necessarily true for people who work in other parts of your business. This video will provide multiple strategies for effectively communicating with key players in different departments, as well as show you what can happen if you forget that everyone doesn’t know all the same things you do. This content is also translated in Spanish. | BizLibrary |
| Contact Center Excellence | Running effective contact center operations — workforce management, quality assurance, omnichannel service delivery, and team motivation. | Mission Fuel |
| Contact Center Excellence - Beyond The Metrics | Building a healthy and resilient culture is essential for every business, but none more so than contact centers, where a single unmotivated employee can affect the performance of your entire department. Most contact centers have a culture best described as “Metrics for Everything.” Service level, response time, after call work, downtime, shrinkage – there are probably some contact centers that measure humidity and atmospheric pressure because hey, why not? And there’s a lot to learn from all those metrics. But some things just can’t be measured as easily as service level and adherence. That’s where Beyond the Metrics comes in. Designed for both emerging and established contact center leaders, this video-based training series takes a deep dive into the elements of contact center management that can’t easily be assigned a number. For example, learning how to communicate with senior leadership in other departments is undoubtedly important, especially when those people have never worked in a contact center themselves, and yet there’s no metric that can help you there. And is there a simpler way to gauge agent performance and engagement than analyzing seven different metrics every hour? This course will answer that question as well. (Hint: the answer is yes.) Beyond the Metrics will provide you with a complete picture of what effective leadership requires and will ensure that you walk away with a comprehensive blueprint for enduring success. Now so far this course description has been pretty straightforward. But contact center training doesn’t have to be as dull as being stuck on hold for an hour. We’ve worked hard to make this leadership training as entertaining as it is informative. It’s hard to become a better leader if you’re being slowly bored into a coma while learning how to be a better leader, and it’s even harder to create training that you think is going to bore people into comas. (At least it’s harder for us – apparently a lot of people like doing it that way.) So get ready to enjoy Beyond the Metrics! This content is also translated in Spanish. | BizLibrary |
| Contact Center Excellence - Speaking the Language | Modern contact centers can be overwhelming for the uninitiated. Handling dozens (or thousands, or millions) of calls, emails, and chats is challenging enough all by itself. Then on top of that you’ll be bombarded with terms like “service level” and “handle time” and conversations about how to balance occupancy correctly to avoid burnout and how to reduce your ASA without compromising service quality and how to cope with shrinkage and maintain adherence and what does all this stuff mean anyway????? That’s where Contact Center Excellence - Speaking the Language comes in. Designed for everyone from entry-level employees to rising stars and new managers, this video-based training series will help you understand all the most important concepts and metrics necessary to ensure that your experience in the contact center universe is as smooth and enjoyable as possible. From learning how to determine a realistic service level to understanding key workforce management principles, Speaking the Contact Center Language will make sure you know how to think and act like a true contact center professional. But if this were only a collection of terms and concepts, you’d probably fall asleep before you learned anything. That’s why we’ve worked to make this training course as entertaining as it is educational. Working in a contact center might be challenging, but learning how to do it well shouldn’t be. So get ready to enjoy Speaking the Language! This content is also translated in Spanish. | BizLibrary |
| Creating a Customer Service Culture | Welcome to the “Creating a Customer Service Culture” video lesson intended to describe the leadership and operational steps to build and support a customer service culture. This lesson shows the learner what an organization’s leadership must do to create a great service culture and how they can achieve it. The lesson also demonstrates how to sustain a customer service culture while an organization is growing. | BizLibrary |
| Creating a Follow-Up Action Plan | In this course, you will learn about following-up and how to create a follow-up action plan. This plan will help you follow-up and track more effectively as a team. | BizLibrary |
| Creating an Amazing Customer Experience: 10 Ways to Create Amazement | Welcome to the “10 Ways to Create Amazement” lesson which covers 10 helpful tips to help you create moments of magic for your customers. This lesson is the third of five in the “Expert Insights: Creating an Amazing Customer Experience with Shep Hyken” course, which is meant to give workers and managers the tools they need to create a more amazing customer experience. In this lesson, you’ll learn about managing first impressions, as well as the importance of being knowledgeable, showing appreciation, communication, building rapport, and responding quickly. Also covered is how to act like a leader, a five-step process to avoid moments of misery, and how to UPOD. By watching this lesson, you’ll gain 10 sure-fire ways to create moments of magic for your customers. | BizLibrary |
| Creating an Amazing Customer Experience: Creating Amazement | Welcome to the “Creating Amazement” lesson which discusses the idea of being better than average all of the time. This lesson is the second of five in the “Expert Insights: Creating an Amazing Customer Experience with Shep Hyken” course, which is meant to give workers and managers the tools they need to create a more amazing customer experience. In this lesson, you’ll learn what “average” means, how to get 5-star ratings (hint: it’s not as hard as you think!), and the importance of managing each interaction. Shep will talk about the moment of truth, and how it can become a moment of misery, mediocrity, or magic. After viewing, workers and managers will understand the importance of each of their roles in creating an amazing customer experience. | BizLibrary |
| Creating an Amazing Customer Experience: Customer-Focused Culture | Welcome to the “Customer-Focused Culture” lesson which covers six tips on how to make your organization’s culture more customer-focused. This lesson is the fourth of five in the “Expert Insights: Creating an Amazing Customer Experience with Shep Hyken” course, which is meant to give workers and managers the tools they need to create a more amazing customer experience. In this lesson, you’ll learn six helpful steps to engage your customers in your organizational culture, including tips like defining your customer experience and defending the culture. After viewing, you’ll walk away with actionable items to help you deliver a more amazing experience to your customers. | BizLibrary |
| Creating an Amazing Customer Experience: Introduction | Welcome to the “Introduction” lesson which briefly covers the agenda for this course. This lesson is the first of five in the “Expert Insights: Creating an Amazing Customer Experience with Shep Hyken” course, which is meant to give workers and managers the tools they need to create a more amazing customer experience. In this lesson, you’ll learn what “customer” means, as well as what you can expect to get out of this course. | BizLibrary |
| Creating an Amazing Customer Experience: The Awesome Responsibility | Welcome to “The Awesome Responsibility,” lesson intended to give you a key takeaway to help you deliver more amazing customer service. This lesson is the last of five in the “Expert Insights: Creating an Amazing Customer Experience with Shep Hyken” course, which is meant to give workers and managers the tools they need to create a more amazing customer experience. In this lesson, you’ll go over what the Awesome Responsibility is, as well as a brief wrap-up from the course. | BizLibrary |
| Creating an Incredible Contact Center Culture | This video synthesizes elements from the previous videos into a step-by-step illustration of how successful contact center cultures are created. It also includes four key aspects of healthy business cultures that we haven’t yet covered. So it’s basically like a ‘Best Of’ album with previously unreleased footage. You’ll like it. It could be the best video ever. This content is also translated in Spanish. | BizLibrary |
| Customer Relationship Management 101 | Welcome to the “Customer Relationship Management 101” course designed to give viewers a basic understanding of Customer Relationship Management (CRM) and some of its benefits. This course, comprising of two lessons, will show the usefulness of CRM platforms for businesses large and small. Viewers will learn about what CRM is, why it’s useful, the three different types of CRM to choose from, and many of its benefits. By the end, expect to have an overall understanding of CRM software and all that they have to offer. | BizLibrary |
| Customer Relationship Management 101: Improving Your Organization with CRM | Welcome to the “Customer Relationship Management 101: Improving Your Organization with CRM” lesson designed to define Customer Relationship Management (CRM) software more clearly. This lesson is the first of two in the “Customer Relationship Management 101” course, which will show the usefulness of CRM platforms for businesses large and small. Viewers will learn about what CRM is, why it’s useful, and the three different types that are available to choose from. By the end, expect to have a better understanding of the basics of CRM platforms. | BizLibrary |
| Customer Relationship Management 101: Why Use CRM? | Welcome to the “Customer Relationship Management 101: Why Use CRM?” lesson designed to explain the many benefits of using Customer Relationship Management (CRM) for a business. This lesson is the final of two in the “Customer Relationship Management 101” course, which will show the usefulness of CRM platforms for businesses large and small. Viewers will learn about benefits such as enhancing customer satisfaction, customer retention, better efficiency and so much more. By the end, expect to walk away knowing the several perks and capabilities of a CRM to make your business run smoother. | BizLibrary |
| Customer Service 101 | Welcome to the “Customer Service 101” video course intended to help you get to know your customers better and serve them more effectively. This course comprises seven lessons that cover everything from defining who your customers are to figuring out how to secure their loyalty for years to come. You’ll learn about forces of change that affect customer expectations, as well as how to connect with customers. You’ll even learn how to tactfully handle customers who are upset. After completing this course, you should have a solid foundation for what it takes to provide great customer service. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Customer Service 101: Assisting Upset Customers | Welcome to “Customer Service 101: Assisting Upset Customers,” a video lesson that highlights strategies for dealing with difficult customers in a tactful and productive way. This lesson is the sixth of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. While you can’t control how a customer behaves, you can control how you respond. By watching this lesson, you’ll have a good starting point for how to respond respectfully when a customer is angry or upset. | BizLibrary |
| Customer Service 101: Connecting with Customers | Welcome to “Customer Service 101: Connecting with Customers,” a video lesson intended to explain how you can humanize yourself for customers, as well as acknowledge the personhood of others. This lesson is the fifth of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. Have you ever felt taken for granted by your customers? Well, this lesson will help you connect with your customers so that you have stronger, healthier interactions. | BizLibrary |
| Customer Service 101: Defining Your Customers | Welcome to “Customer Service 101: Defining Your Customers,” a video lesson that explains who qualifies as a customer. This lesson is the first of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. First, this lesson provides definitions for internal and external customers. Then, it describes when you might become the customer yourself—and how to be a great one. By completing this lesson, you’ll learn why it’s important to think of everyone as a potential customer! | BizLibrary |
| Customer Service 101: Do You Have What It Takes? | Welcome to the “Customer Service 101: Do You Have What It Takes?” video lesson intended to describe essential traits of successful customer service workers. This lesson is the third of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. From being patient to staying curious, there’s a lot that customer service reps must do to stay on top of their game. By watching this lesson, you’ll gain a sense of the key qualities you should work on developing to become the best customer service rep you can be! | BizLibrary |
| Customer Service 101: Factors of the Customer Experience | Welcome to “Customer Service 101: Factors of the Customer Experience,” a video lesson that goes over several different forces that you must contend with in order to satisfy your customers. This lesson is the second of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. By watching this lesson, you’ll understand what you must consider to tailor your service to suit the needs of the individuals in your target audience. | BizLibrary |
| Customer Service 101: Securing Customer Loyalty | Welcome to “Customer Service 101: Securing Customer Loyalty,” a video lesson intended to help you create long-lasting relationships with customers. This lesson is the final of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. From this lesson, you’ll discover small steps you can take that’ll have a big impact on your customers’ experience. This lesson will also introduce you to the customer satisfaction and loyalty scale, which you can use to measure the experience of your customers. That way, you’ll be in a better place to help customers WANT to give you their business. | BizLibrary |
| Customer Service 101: Steps for Success | Welcome to the “Customer Service 101: Steps for Success” video lesson meant to cover several best practices you can incorporate into your interactions with customers. This lesson is the fourth of seven in the “Customer Service 101” video course, which helps you get to know your customers better and serve them more effectively. From this lesson, you’ll learn action steps you should take when working with customers to ensure the process goes smoothly, every time. | BizLibrary |
| Customer Service Conversations: Avoiding Service Conversation Breakdowns | Welcome to the "Customer Service Conversations" video lesson. This video lesson offers great advice on making customer interactions effective and positive. It also acknowledges that your job, dealing with customers, is not an easy one, and provides tips on getting you through your busy day with energy and a great attitude. To give great service you need to be a student of great service, and this video lesson will help you along that path. This series is designed for the service representatives in a face to face and/or retail environment (vs. phone service). | BizLibrary |
| Customer Service Conversations: Five Steps to Better Service Conversations | Welcome to the "Customer Service Conversations" video lesson. This video lesson helps us understand how to provide better, more satisfying experiences to our customers by breaking down a typical interaction into key phases. It also offers guidance through each of these phases and is valuable for anyone who interacts with customers. From before the customer enters your life until they walk away satisfied, you need to be in control and prepared to deliver. This series is designed for the service representatives in a face to face and/or retail environment (vs. phone service). | BizLibrary |
| Customer Service Episode 1: A Tale of Two Businesses | This short, amazing video will show you the difference between focusing on your customers and focusing on your bottom line. You'll also experience the longest sentence ever written, which may possibly inspire you to finish that novel you’ve been thinking about writing. Enjoy! Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 2: Pay Attention to Your Environment | The best business in the world won't succeed if nobody wants to visit it. This video focuses on the importance of your physical (and virtual) environment. There are also some adorable imaginary animals in this one – or terrifying imaginary animals, depending on how you decide to imagine them. How does that relate to your customer service? You'll have to watch to find out! Updated in 2021. This content is also translated into Spanish. | BizLibrary |
| Customer Service Episode 3: Little Things Matter | Sweeping changes and flashy re-designs might get all the attention, but small improvements to customer service can make just as big an impact. This video will show you how tiny tweaks to existing practices can improve gas stations, doctor’s offices, and your business. And it will do so without boring you to death. Enjoy! Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 4: Your Wait Time is Approximately…Forever | In this video you'll discover a fantastic way to irritate every existing and potential customer you have. Why would you want to learn that? So that you can do the opposite, of course! Making it easy to solve problems or get answers to questions is one of the simplest ways to improve your customer service. Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 5: Customer Service 101 -- The Basics of Bad Customer Service | While most customer service training focuses on what you should do, it doesn't hurt to see some examples of what you shouldn't do. This video will walk you through a bunch of common ways to frustrate the people who would otherwise be happy to pay you. Enjoy! Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 6: A Playful Way to Annoy Your Customers | Some people ask, "Can I help you?" Others ask, "What can I do to avoid helping you?" This video will illustrate why the first approach is better. Which you might think is obvious. After all, who would choose the second approach? Plenty of businesses, unfortunately. Is yours one of them? Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 7: Dealing With Irate Customers | Let's face it – customers sometimes get angry. But ignoring them and their problems isn't always a great solution. (And by "isn't always" we mean "basically never.") This video will walk you through how to deal with angry or frustrated customers, as well as showcasing a few less-than-ideal approaches. How did we pack so much awesomeness into such a short video? Because we're efficient. You're welcome! Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 8: Follow Every Rule | Your business has established policies for good reasons. But what happens when you never think outside the box? This video will show you that sometimes, the exception is more important than the rule. Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Episode 9: Using Proper English and Grammar Can Only Hurt Your Career | This tongue-in-cheek video illustrates the potential dangers of improper, overly casual, or inappropriate speech when dealing with customers. Updated in 2021. This content is also translated in Spanish. | BizLibrary |
| Customer Service Essentials | A foundational course for service professionals: handling inquiries with confidence, creating positive impressions, balancing efficiency with a personalized human touch. | Mission Fuel |
| Customer Service Etiquette for People with Disabilities | In this lesson, “Customer Service Etiquette for People with Disabilities,” you’ll learn key strategies and best practices for effectively serving customers with disabilities. This lesson will provide you with the tools to approach each interaction with respect and empathy. By the end of this lesson, you'll have a new perspective on delivering high-quality, inclusive service to all customers, ensuring they feel valued and supported. | BizLibrary |
| Customer Service Loyalty | Welcome to our video lesson on "Customer Service Loyalty." Have you ever been to an amazing restaurant, only to have the excellent food undercut by poor service? They’ve probably lost your loyalty because they didn’t recognize all four P's of the customer experience: Product, Process, Performance, and People. This lesson will go into detail on each of the four P's, explain why a business in retail needs to maintain focus on all of these areas, and advise you how to improve any of these areas in which your organization needs reinforcement. | BizLibrary |
| Customer Service Pro Tips | Welcome to the “Customer Service Pro Tips” video course created to help customer service workers put their best foot forward and keep customers coming back. This course, comprising five video lessons, educates viewers on the many ways they can excel in customer service. From going above and beyond customer expectations to analyzing the customer experience to building relationships that last, viewers of this course will be equipped with the necessary tools for providing the highest level of customer service. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Customer Service Pro Tips: Analyzing the Customer Experience | Welcome to the “Customer Service Pro Tips: Analyzing the Customer Experience” video lesson intended to explore three tools that can help viewers better understand and serve their customers. This lesson is the second of five in the “Customer Service Pro Tips” series, which educates viewers on the many ways they can excel in customer service. In this lesson, viewers will learn about the customer window, the service experience chart, and the service gap analysis. Each of these tools can help service agents keep their customers satisfied. | BizLibrary |
| Customer Service Pro Tips: Building Relationships that Last | Welcome to the “Customer Service Pro Tips: Building Relationships that Last” video lesson created to help service agents set themselves apart from the competition through their customer relationships. This is the final lesson in the “Customer Service Pro Tips” series, which educates viewers on the many ways they can excel in customer service. This lesson begins by establishing the importance of listening in any relationship and dives into the four levels of listening. Then, viewers will learn five strategies to build customer relationships and leave customers wanting to keep their business with your organization. | BizLibrary |
| Customer Service Pro Tips: Going Above and Beyond | Welcome to the “Customer Service Pro Tips: Going Above and Beyond” video lesson created to show viewers that surpassing customer expectations is a surefire way to impress and leave them wanting more. This lesson is the first of five in the “Customer Service Pro Tips” series, which educates viewers on the many ways they can excel in customer service. In this lesson, learners are introduced to five main tips on how to go above and beyond as service agents. Ultimately, this will help employees win over customer loyalty. | BizLibrary |
| Customer Service Pro Tips: Lights! Camera! Stellar Service! | Welcome to the “Customer Service Pro Tips: Lights! Camera! Stellar Service!” video lesson created to show viewers that becoming a character and utilizing acting principles are great ways to deliver stellar customer service. This lesson is the third of five in the “Customer Service Pro Tips” series, which educates viewers on the many ways they can excel in customer service. In this lesson, viewers will learn about how to step into a character at work, how to use their character effectively, as well as when they need to “get off the stage” and put their character aside. Ultimately, this lesson provides viewers with a new way to stay motivated at work and give their customers the best service possible. | BizLibrary |
| Customer Service Pro Tips: Self-Care for Sustainable Service | Welcome to the “Customer Service Pro Tips: Self-Care for Sustainable Service” video lesson intended to help viewers understand that they can’t take care of others if they aren’t taking care of themselves. This lesson is the fourth of five in the “Customer Service Pro Tips” series, which educates viewers on the many ways they can excel in customer service. In this lesson, viewers will learn about seven key steps to practice self-care that will benefit their ability to work as a customer service agent. | BizLibrary |
| Customer Service: Are You With Me? | A recorded phone conversation demonstrates how frustrating it is for customers when reps just don't listen. A simple solution is presented: listen, understand, and confirm. | BizLibrary |
| Customer Service: Communicating With a Difficult Customer | This is a branching scene that takes place in a hospital. A patient’s visitor does not want to follow protocol. She is clearly emotional and upset. Dena, a head nurse, needs to figure out how to best handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Customer Service: Communication | We will learn how to prepare your mindset before taking a call. We will learn how to employee good phone techniques. We will learn the key to great customer service. Every person that walks into your store or contacts you by phone or online is entitled to your respect, your assistance, and your attention - yet 89% of shoppers have stopped buying from online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers. | BizLibrary |
| Customer Service: Cutting Corners | We will see how "taking shortcuts", a video in which a delivery man throws a package over a fence, becomes a harmful viral video. Next, we will see another delivery man who offers exceptional service and gets excellent opinions. | BizLibrary |
| Customer Service: Difficult Customers | We will learn how complaints are the greatest source of learning. We will learn the actions and behaviors that could frustrate a customer. We will learn techniques to handle a perceived difficult customer. The best way to handle a difficult customer is to put the word "difficult" in perspective. A customer perceived as difficult may be more in the eyes of the customer service representative or company than the customer. Customers react to stress and disappointment in a variety of ways. They need someone with who they can vent - someone who will provide a quick resolution. Businesses who understand how to handle difficult customers can reap huge rewards. | BizLibrary |
| Customer Service: How to Excel | We will learn how easy the internet makes complaining easy. We will learn ways a company can excel using great customer service. We will learn how to deliver top quality customer service. The internet makes complaining easy - but comments and statistics are the roadmap to marketing and improvement. Statistically, consumers are engaged, informed, and have limited time to make purchases. Do not lose them due to poor customer service, poor telemarketing techniques, poor order processing, or poor technical support. Every single person in your company should be caring for the customer in ways that exceed their expectations. | BizLibrary |
| Customer Service: I'm Right, You're Wrong | A phone rep -- determined to show he's right and the customer is wrong -- gets a bad review on a blog. In contrast, focusing on solving the customer's problem leads to positive feedback. | BizLibrary |
| Customer Service: It's Not My Problem | Watch a customer rant online after getting the runaround from a service rep. She just keeps getting transferred. Finally, one rep takes on the problem and gets a glowing review. | BizLibrary |
| Customer Service: Make it Easy (Part 1 of 4): Acknowledge | This video is the first lesson out of four in the "Customer Service: Make it Easy!" series. Customers should be your first priority. Recognize them, before they have to find you. Even when legitimate work issues come up, your customer comes first. Acknowledging customers doesn't require extra work, just a shift in priorities. A quiz is included in the video course version of "Customer Service: Make it Easy!" | BizLibrary |
| Customer Service: Make it Easy (Part 2 of 4): Listen | This video is the second lesson out of four in the "Customer Service: Make it Easy!" series. Customers really want to be heard -- the first time. Show customers you're paying attention by paraphrasing their message. And be careful not to prioritize speed over comprehension. You can't solve their problem unless you fully understand it. A quiz is included in the video course version of "Customer Service: Make it Easy!" | BizLibrary |
| Customer Service: Make it Easy (Part 3 of 4): Observe | This video is the third lesson out of four in the "Customer Service: Make it Easy!" series. Be conscious of your customer's words and demeanor. Also, be aware of customers' level of knowledge and use language appropriate for them. Every customer is unique; the key is to not treat every customer the same. A quiz is included in the video course version of "Customer Service: Make it Easy!" | BizLibrary |
| Customer Service: Make it Easy (Part 4 of 4): Act | This video is the fourth lesson out of four in the "Customer Service: Make it Easy!" series. Sometimes solving customer problems requires a little creativity. Learn to look for alternatives when you can't give the customer exactly what they want. The key is for you to work for a solution, so the customer doesn’t have to. A quiz is included in the video course version of "Customer Service: Make it Easy!" | BizLibrary |
| Customer Service: Make it Easy! | This "Customer Service: Make it Easy!" video course reinforces four essential customer service concepts: Acknowledge, Observe, Listen and Act. First, you'll see how frustrating it is for customers when these concepts are forgotten. Then you’ll see how to make the customer's experience easier. This video course includes a quiz that covers questions from the four separate video lessons. This content is also translated in Spanish, German, and French. | BizLibrary |
| Customer Service: Reading Physical and Verbal Cues | This is a branching scene. Pharmacist Katrina Lee is having a busy day. When a regular customer comes in to have a prescription filled, Lee notices that there seems to be something on her mind. Should she take the time to dig deeper and attempt to decipher this customer’s physical and verbal cues? WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Customer Service: Reasons to Excel | We will learn the importance of great customer service. We will learn the reasons why a company needs to excel. We will learn the role of the manager and employee. The term call center was first published by the Oxford English dictionary in 1983. It is not just a department, it is a reflection of the company. And everyone in the company must agree they need customers. If you work for pay, the customer guarantees your paycheck. A company wishing to excel should know the best strategy to increase profits is to provide great customer service through phone and email support, web forms, chat rooms, and social media. Great customer service can turn a first-time buyer into a lifetime customer. | BizLibrary |
| Customer Service: Service Delayed is Service Denied | Watch how not delivering "service on time" turns into an entertaining -- but damaging -- music video. The solution: be aware of what your customer needs and when they need it. | BizLibrary |
| Customer Service: Skills Required | We will learn the qualities of a great customer service representative. Will learn the importance of high emotional intelligence. We will learn the training needed for a customer service agent. It takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious. Now for those who may not possess every quality, they can be learned and serve you well throughout your career. | BizLibrary |
| Customer Service: Taking Time With a Difficult Customer | This is a branching scene that takes place in the home of a study participant for a University Hospital. Megan, a research assistant working on the study, is having a difficult time interviewing the participant. She must decide if she will take the time to work with the participant, or just rush through the interview. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Customer Service: The Invisible Customer | See how a customer -- ignored by a store's staff -- posts an online video of his frustrating experience. A simple solution is illustrated: give the customer your undivided attention and avoid the bad publicity. | BizLibrary |
| Cutting Edge Communication: Consistent Sensational Service | Marcus and Serena want to see Cutting Edge employees demonstrating greater care for their customers. They discuss body language and the need to remember things important for the client interaction, as well as the use of open and closed questions. Serena particularly wants staff to be responsive, prompt, and demonstrate organizational skills. Alex coaches Dion through handling tricky customer queries over the phone, while Casey practices her service technique on Tammy -- with unfortunate results. Carol considers sensational service is all about definite action and punctuality, and that service providers have passion and exceed her expectations. Updated in 2021 | BizLibrary |
| Delivering Stellar Customer Service | Welcome to "Delivering Stellar Customer Service," a video lesson meant to help you have effective customer service! By remembering the acronym STAR, you will help your organization be seamless, trustworthy, attentive, and resourceful when dealing with customers. This philosophy of service applies to the human, business, and hidden dimensions in the workplace. The viewer will learn how to care for customers in a way that helps the organization succeed as a whole. | BizLibrary |
| Demonstrate Appreciation | Most of us benefit from the help of coworkers many times each day. How often do we show and express gratitude for that assistance? The "BIF Approach" also applies to this concept. | BizLibrary |
| Develop a Customer-Driven Model for Innovation | Embrace a customer-centric approach to create your winning innovation formula. Get insider techniques for discovering unmet consumer needs, identifying new customer segments, and deepening brand loyalty. SKILLS YOU’LL LEARN: Creative problem-solving, provocative inquiry, critical thinking. This content is also translated in Spanish, French, and German. | BizLibrary |
| Develop a Customer-Driven Model for Innovation: Day in the Life of a Customer | Explore your customers’ issues and challenges so you can delight them with solutions. This content is also translated in Spanish, French, and German. | BizLibrary |
| Develop a Customer-Driven Model for Innovation: From Pain to Gain | Explore your customers’ issues and challenges so you can delight them with solutions. This content is also translated in Spanish, French, and German. | BizLibrary |
| Develop a Customer-Driven Model for Innovation: Hunting Grounds | Start viewing your business from a customer’s perspective. Reveal their unspoken needs—and find opportunities to gain advantages over your competitors. This content is also translated in Spanish, French, and German. | BizLibrary |
| Effective Internal Customer Service | Welcome to the “Effective Internal Customer Service” video lesson meant to define what an internal customer is and how they should be treated. At any organization, most of the focus is placed solely on external customers. But, what about your internal customers? These are the people who you service within your organization or who play an integral part in your organization’s operations. Because they are so vital to the products and services you provide to external customers, your internal customers should be treated with the care, respect, and attention they deserve. So, after watching this lesson, you should pay special attention to how you communicate with and treat your internal customers. | BizLibrary |
| Essential Telephone Skills | This course addresses ten simple yet crucial skills, including answering a business call, placing callers on hold, offering spoken feedback signals, avoiding excuses, being aware of mouth noises, and regaining control of the conversation. Any person who conducts business on the telephone for any organization plays a critical role in that organization’s success. Given the importance of that function, this course has one goal: to improve the performance of your organization’s employees by identifying inappropriate telephone procedures and providing effective alternate techniques. Essential Telephone Skills will show you how to effectively answer, handle, and route calls in a professional manner that leaves a positive, lasting impression on callers. In support of this goal, participants who have successfully completed this course will have demonstrated, through written and/or verbal exercises, the ability to describe and apply ten techniques that maximize effectiveness in receiving, handling, and routing telephone calls, learn the three parts of the Telephone Doctor’s recommended telephone greeting and state their purpose, and establish DOs and DON’Ts of fundamental telephone communications. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Evolution of Leasing: Have We Lost the Human Touch | In this course we discuss the evolution of leasing into the digital age of computers and how the Internet can’t replace human connection. We go over how the human touch can set you apart from your competitors and help you achieve great results. | BizLibrary |
| Excellence Under Pressure | Proven strategies for managing high-stakes, emotionally charged interactions — turning difficult conversations into moments of genuine resolution. | Mission Fuel |
| Expert Insights: Creating an Amazing Customer Experience with Shep Hyken | Welcome to the “Expert Insights: Creating an Amazing Customer Experience with Shep Hyken” course intended to give workers and managers the tools they need to create a more amazing customer experience. Presented by Shep Hyken, customer service speaker and seven-time best-selling author, this course comprises five lessons and is part of our Expert Insights series. Throughout this course, you’ll learn why customer service is not just a department, who the term “customer” applies to, what “average” means, and what you need to do to operate in the zone of amazement. You’ll learn how to manage the moment of truth to create magic, with 10 helpful tips, as well as six steps to create a customer-focused culture. By viewing this course and following the tips outlined in each lesson, you’ll be able to implement changes to your team and company that will help create an amazing experience for all of your customers. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Sparking the Customer Experience with Simon T. Bailey | Welcome to “Expert Insights: Sparking the Customer Experience with Simon T. Bailey,” a video course devoted to helping you embrace customer service as a mindset to create happy and loyal customers. Presented by Simon T. Bailey, a keynote speaker, success coach, author, philanthropist, and more, this course comprises seven lessons and is part of our Expert Insights series. Throughout this course, you’ll be inspired to truly connect and empathize with every customer you serve. You’ll also be motivated to go the extra inch beyond the extra mile to anticipate customer needs. Plus, you’ll learn how intentional acts of kindness can transform a customer experience. By the end of this course, you’ll discover how to be the spark and create loyal customers. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Fair Housing Conversations: Criminal Criteria | At times, a prospective resident may ask a question that may put you in an uncomfortable situation, in asking for you to pre-qualify them before they complete and even pay for a rental application. They may ask criminal record or background questions pertaining to their situation & try to uncover an answer ahead of time from you. This course will cover what to say when those types of questions are asked & can help you avoid being a target for fair housing claims. This content is also translated in Spanish. | BizLibrary |
| Fair Housing History | In this video, we will provide a brief overview of Fair Housing History and how & why it came to be what it is today. This content is also translated in Spanish. | BizLibrary |
| Fair Housing History (Part 1 of 2) | In this video, we will provide a brief overview of Fair Housing History and how & why it came to be what it is today. This content is also translated in Spanish. | BizLibrary |
| Fair Housing History (Part 2 of 2) | In this video, we will provide a brief overview of Fair Housing History and how & why it came to be what it is today. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Basics | Before you can conduct business on site, you've got to know the very basics of Fair Housing. In this video, we walk through those basics and run through some scenarios for you. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Disparate Impact | In this course, we will learn about the rule added in recent years by HUD under the Fair Housing Act called Disparate Impact. We walk you thru how this rule effects your community and the policies it may have in place. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Familial Status | In this course, we go into detail of Familial Status protections under the Federal Fair Housing Act. We review some scenarios you may encounter with your customers. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: How to Handle Requests from the Deaf and Hearing Impaired | Have you ever answered the phone & heard an automated message on the other end? This could be someone helping a deaf or hard of hearing applicant or resident. If you don’t already know to take this call seriously, you’ll learn all about this in this course! This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Maintenance | In this course, you will learn the basics of Fair Housing and how it pertains to your position on the maintenance or service team. We review appropriate responses to frequent questions, the top mistakes maintenance professionals make, and review reasonable accommodation and modifications. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Medical Marijuana | In this course, we will clear up any misconceptions you might have regarding medical marijuana and fair housing. As laws continue to change all over the country, medical marijuana is becoming an issue for more and more multifamily professionals. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Reasonable Accommodations & Disability | In this Fair Housing course, we will walk you thru the Fair Housing Disability & Reasonable Accommodation laws. You will learn the difference between Reasonable Accommodations & Reasonable Modifications, and how to handle those requests. This content is also translated in Spanish. | BizLibrary |
| Fair Housing: Service Animals | In this course, we talk about Service Animals and how you should handle requests for them at your community. You'll learn what questions you can and cannot ask, what fees you can charge, and how the community rules apply to those animals. This content is also translated in Spanish. | BizLibrary |
| Five Forbidden Phrases | This course teaches employees recommended solutions to the five most common and irritating customer “turn-offs” in both telephone and face-to-face customer interactions. Are you familiar with the saying, “It’s not what you said; it was how you said it”? Oftentimes, what we think we said is translated differently in the mind of the receiver. The goal of this course is to identify how five commonly used phrases prohibit positive communication. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or role-playing exercises, the ability to list five phrases that are neither friendly nor helpful and should be avoided, state at least one effective alternative for each of these phrases, and demonstrate, by participating in and/or analyzing role-play exercises, effective application of appropriate alternative phrases. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Following Through on Follow-Up | In this course, you will learn about following-up! Lots of people who work in sales or leasing talk about the importance of following up….but do you actually know how to do it? And do it well? | BizLibrary |
| Four Step Conflict Resolution | In every conflict, there’s a problem to be solved. It might not always be easy to spot, but it’s there. And, as a customer service professional, it’s your job to ascertain the problem and solve it without getting upset. In this video, we walk through scenarios and learn how to resolve conflict while having excellent customer service and staying calm. | BizLibrary |
| Handling Angry Customers | Welcome to the “Handling Angry Customers” video course intended to teach customer service representatives the tips and tricks of navigating interactions with angry or irate customers. This course, comprising seven video lessons, will go through the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. After completing this course, learners should feel more prepared to deal with angry customers so that they can remain professional and helpful even when facing hostility. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Handling Angry Customers: Assessing the Situation | Welcome to the "Handling Angry Customers: Assessing the Situation" video lesson intended to help customer service representatives start an interaction with someone who is upset on the right foot. This lesson is the first of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This lesson gives some tips on how to understand a customer’s problem and what their ideal solution is. Ultimately, after watching this lesson, learners should know how to assess the situation with an angry customer so they are much more likely to turn the interaction into a positive one. | BizLibrary |
| Handling Angry Customers: Ending an Interaction Safely | Welcome to the "Handling Angry Customers: Ending an Interaction Safely” video lesson intended to help customer service representatives know how to act when a customer continues to act abusive despite going through the proper steps to deescalate the situation. This lesson is the fifth of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This key lesson in this course covers when customer service representatives might be unable to resolve a situation and need to professionally terminate the interaction, either in person or on the phone. Ultimately, after watching, viewers should be more skilled at courteously disconnecting a call or leaving a situation with a hostile customer who continues to behave abusively. | BizLibrary |
| Handling Angry Customers: Following Up | Welcome to the "Handling Angry Customers: Following Up” video lesson intended to help customer service representatives know how to follow up with customers after an interaction. This lesson is the sixth of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This lesson dives into the importance of following up and what should be done to maximize the value of the interaction with the customer. Ultimately, after watching, viewers should know the benefit of reaching out to customers after an angry interaction and what to include in any correspondence. | BizLibrary |
| Handling Angry Customers: Offering a Solution | Welcome to the "Handling Angry Customers: Offering a Solution” video lesson intended to help customer service representatives offer solutions for angry customers’ issues. This lesson is the fourth of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This lesson covers how a representative should offer a solution, and what to do if they need to verify any information. Ultimately, with these tricks up their sleeves, learners should feel more comfortable when reaching this stage with angry customers. | BizLibrary |
| Handling Angry Customers: Putting It Into Practice | Welcome to the "Handling Angry Customers: Putting It Into Practice” video lesson intended to help customer service representatives handle angry customers by giving an example of a phone call where a representative stays professional while maintaining boundaries. This lesson is the final of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This lesson includes a scenario in which a customer service representative goes through the de-escalation steps with a disgruntled customer, but things don’t quite go according to plan. Ultimately, after watching, viewers should feel more confident in applying what they’ve learned in this course. | BizLibrary |
| Handling Angry Customers: Reassuring the Customer You're Here to Help | Welcome to the "Handling Angry Customers: Reassuring the Customer You're Here to Help” video lesson intended to help customer service representatives reassure a customer that their problem will be taken care of. This lesson is the second of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This lesson gives some tips on how viewers can instantly defuse tension in a customer interaction by taking ownership of their issue. Ultimately, after watching this lesson, learners should know how to reassure angry customers, as well as some tips to make it more effective. | BizLibrary |
| Handling Angry Customers: Using the Power of Empathy | Welcome to the "Handling Angry Customers: Using the Power of Empathy” video lesson intended to help customer service representatives show empathy to angry or frustrated customers. This lesson is the third of seven video lessons in the “Handling Angry Customers” course, which covers the key steps in defusing an angry customer from beginning to end, including when to terminate a conversation. This lesson dives into how empathy defuses anger, including two key steps for showing empathy that will make a difference in interactions with angry customers. Ultimately, after watching this lesson, learners should be able to relate to the customer more easily so they can turn a negative situation into a positive one as quickly as possible. | BizLibrary |
| Hiring for Customer Service | In this course, you will learn how excellent customer service begins before any training session. Excellence in customer service can be trained. But, for the training to be effective, your associates must be open to it. This class will teach you all about hiring with customer service in mind. We'll talk you through everything from writing the job description to analyzing the new employee’s performance. | BizLibrary |
| Hotel Hospitality: Allocating Guest Rooms | Welcome to the “Allocating Guest Rooms” video lesson intended to focus on placing guests in a room that meets their needs and wants as closely as possible. This lesson is the third of four in the “Hotel Hospitality: Front Office” series, which focuses on the front desk duties of handling luggage, booking requests, allocating rooms, and it ends with best practice do’s and don’ts. In this lesson, the learner is taken through different scenarios that can happen during check-in, and they also learn what steps should be taken through the process of allocating rooms. The lesson goes over what viewers should look for during check-in, the importance of accommodating requests and needs, and the process of upgrading and downgrading guests. | BizLibrary |
| Hotel Hospitality: Booking Requests | Welcome to the “Booking Requests” video lesson meant to describe how to help guests by booking their reservations. This lesson is the second of four in the “Hotel Hospitality: Front Office” series, which focuses on the front desk duties of handling luggage, booking requests, allocating rooms, and it ends with best practice do’s and don’ts. In this lesson, the learner goes through the steps of handling booking requests effectively and efficiently. Specifically, the lesson provides action steps, which encompass all phases of the process. The lesson also goes in-depth on the process for external restaurant bookings. Ultimately, the viewer of this lesson will be better equipped to handle booking requests to the best of their ability. | BizLibrary |
| Hotel Hospitality: Front Office | Welcome to the “Hotel Hospitality: Front Office” video course intended to provide action steps based on the responsibilities of front desk staff. This course, comprising four video lessons, focuses on the front desk duties of handling luggage, booking requests, allocating rooms, and it ends with best practice do’s and don’ts. Viewers of this course will be well-equipped to provide excellent service as front desk staff, and they will positively contribute to the guest experience. | BizLibrary |
| Hotel Hospitality: Front Office Do's and Don'ts | Welcome to the “Front Office Do’s and Don’ts” video lesson meant to provide action steps on how to perform exceptionally in the front office. This lesson is the fourth of four in the “Hotel Hospitality: Front Office” series, which focuses on the front desk duties of handling luggage, booking requests, allocating rooms, and it ends with best practice do’s and don’ts. This lesson describes nine actions that a front office employee should partake in and five actions that they should not. The lesson explains how each “do” action positively impacts the guest and provides alternatives to each “don’t” action. | BizLibrary |
| Hotel Hospitality: Handling Guest Luggage | Welcome to the “Handling Guest Luggage” video lesson intended to describe how to handle guest luggage appropriately when working at the bell desk of the front office. This lesson is the first of four in the “Hotel Hospitality: Front Office” series, which focuses on the front desk duties of handling luggage, booking requests, allocating rooms, and it ends with best practice do’s and don’ts. In this lesson, the learner is provided with step-by-step actions to take to immediately start a guest’s experience with stellar customer service. This lesson has an in-depth focus on the proper handling of guest luggage. | BizLibrary |
| Housekeeping: “Do Not Disturb” Rooms | Welcome to the “Housekeeping: ‘Do Not Disturb’ Rooms” video lesson intended to describe the process for handling rooms that are marked as “Do Not Disturb.” This lesson is the fourth of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. Because you must enter and dust every room at least once a day, it’s critical that you keep track of the statuses of all guest rooms. From this lesson, you’ll learn how to address “Do Not Disturb” rooms so they don’t get forgotten about or ignored entirely. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Cleaning Showers | Welcome to the “Housekeeping: Cleaning Showers” video lesson meant to describe how to clean showers quickly and efficiently. This lesson is the final of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. After completing this lesson, you’ll understand the basic process for cleaning and rinsing out the shower or bath of a guest bathroom while looking out for things like mold, mildew, soap film, rust, and clogged drains. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Cleaning Supplies | Welcome to the “Housekeeping: Cleaning Supply Caddies” video lesson intended to help ensure you have all the supplies you need to clean rooms efficiently. This lesson is the second of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. First, you’ll learn about what your cleaning supply caddy should contain. Then, you’ll learn about what you must consider to ensure your supplies are functioning properly and handled appropriately. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Cleaning the Vanity Area | Welcome to the “Housekeeping: Cleaning the Vanity Area” video lesson meant to explain how to clean the vanity, sink, mirror, and hair dryer in guest bathrooms. This lesson is the 12th of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. After completing this lesson, you’ll understand the basic process to follow to ensure the vanity area of the bathroom is cleaned efficiently every time. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Cleaning Toilets | Welcome to the “Housekeeping: Cleaning Toilets” video lesson meant to describe how to clean toilets quickly and efficiently. This lesson is the 14th of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll learn an easy process for sanitizing toilets and ensuring they function correctly. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Deep Cleaning Rooms | Welcome to the “Housekeeping: Deep Cleaning Rooms” video lesson intended to describe the process for deep cleaning rooms. This lesson is the eighth of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll become familiar with the process you should follow to ensure all rooms remain clean and in great condition throughout the year. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Emptying Trash | Welcome to the “Housekeeping: Emptying Trash” video lesson that explains the process for removing trash from guest rooms. This lesson is the ninth of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. After viewing this lesson, you’ll understand the basic process for removing all trash from guest rooms, what to do based on the type of room you’re cleaning, and how to clean the trashcan itself. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Entering the Room | Welcome to the “Housekeeping: Entering the Room” video lesson intended to describe the process for entering rooms so you can service them. This lesson is the fifth of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll learn how to appropriately check the status of rooms and enter them so you can begin cleaning. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Handling Fresh Bed Linens | Welcome to the “Housekeeping: Handling Fresh Bed Linens” video lesson intended to describe the process for bringing in clean linens for guest rooms. This lesson is the 11th of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. By watching this lesson, you’ll become familiar with the process for assessing what linens you need and replacing dirty or damaged linens correctly. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Positioning Carts | Welcome to the “Housekeeping: Positioning Carts” video lesson intended to explain how to position your room attendant cart appropriately when cleaning guest rooms. This lesson is the sixth of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll learn the proper way to position your cart so that you have easy access to your materials, as well as so you can control the flow of traffic into the room. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Prioritizing by Assignment Sheet | Welcome to the “Housekeeping: Prioritizing by Assignment Sheet” video lesson intended to help you understand how to prioritize the rooms to be serviced in your assigned area. This lesson is the first of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. In this lesson, you’ll learn about the basic steps you should follow at the start of your shift to help you organize your schedule for cleaning rooms. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Removing Towels and Bed Linens | Welcome to the “Housekeeping: Removing Towels and Bed Linens” video lesson intended to describe the process for removing terry cloth and linens from guest rooms. This lesson is the 10th of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll learn about when to remove and where to place dirty and damaged terry cloth and bed linens. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Room Attendant | Welcome to the “Housekeeping: Room Attendant” video course meant to help you perform your duties effectively as you service rooms at your workplace. This video course comprises fifteen lessons that cover everything from the basic room cleaning sequence to a more in-depth look at cleaning parts of the bedroom and bathroom. You’ll first learn about things like how to stock your cleaning supply caddy and tips to ensure your room attendant cart is ready to go. After completing this course, you’ll understand how to handle bed linens and terry cloth, remove trash and dirty linens from guest rooms, and clean the toilet and showers efficiently. Keep an eye out for more lessons to be added to this video course! (Keywords: hotel, hospitality, service industry, cleaning) | BizLibrary |
| Housekeeping: Room Attendant Carts | Welcome to the “Housekeeping: Room Attendant Carts” video lesson intended to explain how to evaluate and stock your cart properly. This lesson is the third of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll learn how to inspect your cart to ensure it’s clean and undamaged. Then, this lesson walks you through the linen, terry cloth, and types of amenities you need to have well stocked in your cart. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Room Cleaning Sequence | Welcome to the “Housekeeping: Room Cleaning Sequence” video lesson intended to explain the basic process you must follow when servicing guest rooms. This lesson is the seventh of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. From this lesson, you’ll learn how to clean the entire guest room, from the bedroom to the bathroom. Plus, you’ll learn extra steps to follow for checkout rooms. (Keywords: hotel, hospitality) | BizLibrary |
| Housekeeping: Washing the Coffee Pot | Welcome to the “Housekeeping: Washing the Coffee Pot” video lesson meant to explain how to clean the coffee pot and coffee maker in guest rooms. This lesson is the 13th of 15 in the “Housekeeping: Room Attendant” video course, which is meant to help you perform your duties effectively as you service rooms at your workplace. In this lesson, you’ll learn the basic steps for cleaning and drying the coffee pot, as well as the coffee maker itself. That way, you can help ensure the guests remain caffeinated—and not cranky! (Keywords: hotel, hospitality) | BizLibrary |
| How To Handle The Irate Customer | This high-impact video delivers active ingredients to help reduce stress and cure angry complaints. Providing service to a customer who has become emotional is a complex issue, and in order to be successful in dealing with these situations, a special kind of handling is required. The purpose of this program is to identify processes by which to handle emotional customers while keeping control of your own emotions. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or role-playing exercises, the ability to visualize the dynamics involved in emotional situations, apply the four-step process, which addresses this special kind of handling and helps guide the issue to a resolution, understand the process for escalating a situation when needed, apply the technique to regain control of the conversation if the customer uses abusive language, and understand how offering excuses worsens a complaint situation. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| How to Handle Universal Waste Management | In this course, we will review different types of Universal Wastes. They’re types of hazardous wastes, ones that are widely produced by households and businesses. Did you know you can’t just throw them in the trash? We're here to walk you through the answer. Our goal is to help keep your apartment community safe from the potential dangers of universal waste. | BizLibrary |
| How to Take a Service Request and What Constitutes Emergencies | Knowing how to respond quickly and effectively in an emergency is important for managing risk for your company and protecting your organization’s reputation. In this course, we go over how to take a service request and what an emergency generally is. | BizLibrary |
| Identifying Customer Types | They say that everyone is a snowflake – sparkly, unique, and constantly in danger of melting. When it comes to customers, though, it turns out that we’re not all unique. In fact, there are only four main types of customers, and all of us fit into one of these categories every time we make a transaction. Naturally, then, those salespeople and customer service representatives who can identify what type of customer we are in a given interaction will be poised to make the most sales or provide the best customer experience. Identifying Customer Types is designed to help you do exactly that. For example, you’re probably aware that plenty of customers care first and foremost about how much sometime costs, but that doesn’t mean you always have to be the cheapest option. You’re also probably aware that training like this runs the risk of being as exciting as watching the credits at the end of a documentary about hamburger buns, which is why we’ve made sure to throw some hilarious (and wildly terrible) customer interactions in these videos to keep things interesting. You can’t be a great salesperson if you use the same pitch for everyone who walks through your door, and you can’t deliver an exceptional customer experience that way either. Identifying Customer Types will help you know exactly what to say to everyone you’re forced to do business with. This content is also translated in Spanish. | BizLibrary |
| Identifying Customer Types: Hands-Off Shoppers | This video will help you prepare for customers who expect you to do everything for them, which is sometimes a really good thing. You’ll also see a customer service representative get into an argument with someone who isn’t actually there. So much joy in such a short video! This content is also translated in Spanish. | BizLibrary |
| Identifying Customer Types: Independent Shoppers | This video covers the type of customers who do their own research, know exactly what they want, and think they don’t need to deal with you. We’ll talk about how to convince them that they can’t actually live without you. You’ll also get a fun movie quote, and a subtle nod to pickles if you listen carefully enough. Have fun! This content is also translated in Spanish. | BizLibrary |
| Identifying Customer Types: Relationship Shoppers | This video focuses on customers who value a personal relationship with the individual or company they do business with. You’ll see some sad and desperate attempts to fool customers into believing that you care about them, and then you’ll see some good approaches. We’re confident you’ll be able to tell which is which. This content is also translated in Spanish. | BizLibrary |
| Identifying Customer Types: The Four Main Types of Customers | This amazingly short video introduces the four main types of customers. I say it’s ‘amazingly short’ because it’s both short and amazing. You’ll learn the four primary motivations that drive the majority of customer behavior, and you’ll also see an example of a customer behaving in a way no customer has ever behaved ever. Enjoy the insanity! This content is also translated in Spanish. | BizLibrary |
| Identifying Customer Types: Value Shoppers | This video discusses customers who focus primarily on price, along with various ways to identify and then talk with them. It also covers mattresses, baseball, and what to do when a creepy stranger shows up and won’t go away. So much knowledge in such a tiny video! This content is also translated in Spanish. | BizLibrary |
| Internal Service is Everyone's Responsibility | Great internal service must be practiced by every member of your organization, at all times, with all coworkers from top to bottom. | BizLibrary |
| Jack Gets Angry: Keeping Your Cool | In today’s lesson we’re going to look at how to handle an angry resident. We’ll cover some practical, proven strategies to help you stay calm even when someone is raging at you. | BizLibrary |
| Jack is Being Unrealistic: Managing Expectations | Today, we’re going to look at how to handle resident expectations. We’ll discuss ways to manage what residents expect with strategies that work for both you and your residents. Managing expectations well is essential to scoring high in customer satisfaction. | BizLibrary |
| Jack Wants New Carpet: Handling Negotiations | Dealing with resident requests and demands is really big part of working within at a community, so knowing how to handle negotiations is a very important skill. Today, you’ll learn how to handle negotiations with practical, proven strategies. | BizLibrary |
| Jack’s Service Request is Delayed: Using Positive Language | In this video, we are going to talk about how to handle bad news with positive language. In the multifamily industry, you'll always face delays, changes in schedules, and challenges with timelines. Knowing how to manage information sharing can really help with delivering bad news. | BizLibrary |
| Jill Calls the Office: Telephone Etiquette | Every single associate needs to know how to work the phones. Today, we are going to highlight the most important aspects of telephone etiquette, so that you can be as professional as possible when answering resident and prospective resident phone calls. | BizLibrary |
| Jill Has Questions: Being an Informed Employee | In this class we’re going to talk about being an informed employee. This topic can seem like a no-brainer, but you’d be surprised how many leasing professionals aren’t experts on their community. We'll talk about what this basic information entails and of course what to do when someone asks a question and you don’t know the answer. | BizLibrary |
| Jill Wants a Discount: Planning to Say Yes | As customer service professionals, we’re always looking to make our customers happy. The easiest way to do that is to say yes to their requests. It goes without saying that saying yes builds loyalty and increases customer satisfaction. Obviously you can’t always agree to everything, but today, in this course, we are going to focus on the ways you can let the customer win! | BizLibrary |
| Key Metrics: Answer Rate, Abandonment, Response Time & Occupancy | Service level and handle time are important metrics, but they’re not the only ones you’ll need to be familiar with. This video covers the other most commonly used metrics in contact centers, and you’ll also see how they’re all interrelated. This content is also translated in Spanish. | BizLibrary |
| Key Metrics: Service Level & Handle Time | No matter what kind of contact center you’re in, there are some standard metrics you’ll almost certainly be paying attention to. This video explores two of the most important contact center metrics, Service Level and Handle Time, and explains how they relate to one another. You’ll also see an example of what happens when your service level predictions are impossible to meet, and maybe another one of what an absurdly long handle time looks like. This content is also translated in Spanish. | BizLibrary |
| Killer Words of Customer Service | This course features eight common phrases that are used innocently every day by customer service staff everywhere. Although these eight phrases are normally used with good intentions, they have the distinct effect of damaging customer relationships. This program illustrates how to avoid the “Killer Words” and emphasizes that the customer’s perception is all that matters in service interactions. "Killer Words" can, and will, cause damage to business relationships. These phrases are normally used very innocently and with positive intentions, but they can annoy and alienate clients and prospects, damaging the opportunity to do business or continue a relationship with customers. The goal of this course is to learn which phrases have been termed “Killer Words” and the service ramifications of using them. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or skill practice exercises, the ability to list the Telephone Doctor’s eight “Killer Words of Customer Service,” learn effective replacement words or techniques to eliminate these “Killer Words,” demonstrate improved communication skills with their organization’s customers and prospects, and defuse daily challenges instead of escalating them. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Know Your Organization's Mission and Your Role | Why does your position, department or business even exist? Understanding the big picture and being aware of the importance of your contributions make for a more satisfying work life. | BizLibrary |
| Know Your Product | Highly knowledgeable staff provide one of the greatest aspects of a customer experience. Be able to answer questions confidently and accurately. Create realistic expectations rather than making vague promises. Influence with positive images and enthusiasm for the possibilities. The more you know about your product or service offering, the more you can provide information relevant to what a customer is seeking. | BizLibrary |
| Leading a High-Performance Service Team | Frameworks, coaching approaches, and performance metrics for managers building teams that consistently exceed customer expectations. | Mission Fuel |
| Learn the Ropes of Customer Service | Welcome to the “Learn the Ropes of Customer Service” video lesson, which paints a high-level picture of what excellent customer service looks like. In this one-off lesson, learners will review the foundations of exceptional customer service, from the role of internal customers to the importance of offering an above-and-beyond customer experience. Viewers will also become familiar with specific actions and behaviors they can employ to delight their customers and keep them coming back—again and again. | BizLibrary |
| Lease it Like it's Hot at Any Price | When you initially connect with a customer, one of the first questions they’ll probably ask you will focus on price. While you can’t control what customers ask you or, in most situations, the lease price of homes in your community — you can stop yourself from focusing on cost. And, you can learn how to shift the conversation with prospective residents away from price! So, in short, it’s time to drop the price crutch. I’m going to show you how to change your thinking about how to appeal to customers! | BizLibrary |
| Listening Skills to Improve Engagement | Listening is a critical component when determining the needs of your customer. This course introduces six steps to help your team members become better listeners. As service providers, we often find ourselves playing the role of problem solver for our customers. The most effective problem solvers are those who have mastered the art of listening and asking questions. The goal of this course is to provide you with the techniques to expand your ability to determine the customer’s needs, thus becoming a better problem solver. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or skill practice exercises, the ability to explain the importance of the relationship between effectively determining the needs of a customer and providing excellent service to customers, and recall and apply six techniques for improving effectiveness as a listener. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Manners Matter: Basic Etiquette for Winning Customers | While it may seem simple, manners help create service experiences that keep customers coming back time after time. This series covers the basics around why manners matter for customer service. Goal: The goal of this course is to introduce this series and explain why basic manners matter so much for making customers feel valued and respected. Objectives: Participants who successfully complete this course should be able to… ● Explain the impact that good manners can have on the customer experience ● Demonstrate an understanding of the negative impact that a lack of manners can have on customer loyalty Key points: ● Manners are about more than politeness for the sake of it - they help make experiences customers want to come back to. ● Important words include: please, thank you, sorry, you’re welcome and I apologize. Tone and body language matter, too. ● Politeness builds trust, shows respect and makes customers feel valued. | BizLibrary |
| Measuring Agent Performance | With so many metrics in the contact center world, it might make sense to use those metrics to determine how well your agents are handling their jobs. This short video will show you the shortcomings of a metrics-driven approach to measuring agent performance and offer a different approach so simple and amazing that you will probably literally fall out of your chair in shock. So hold onto something while you watch this, please. This content is also translated in Spanish. | BizLibrary |
| Nobody Buys Features | Let's think for a moment about a Coke commercial. Do they sell the flavorful syrup and fizz of the drink in their commercials or do they sell an experience and a lifestyle? People don't buy features so let's toss out that old "Feature" training and create a memorable vision of experiences in your customer’s mind. | BizLibrary |
| Omnichannel Communication Mastery | Delivering seamless customer experiences across phone, email, chat, and social — every touchpoint reinforcing your brand promise. | Mission Fuel |
| Passion for Your Community | Passion is an important component in your daily work life. In fact, it's important in all aspects of your life. In this video, we will focus on the importance of passion for your community. | BizLibrary |
| Perception of Your Community | Perception is an obvious part of a profound psychological discourse. And it all begins with a question: Can you impact your perception of reality? In this course, we talk about your daily perception of your community and how it could be affecting your success. | BizLibrary |
| Perfecting The Customer Experience | Perfecting the Customer Experience video series will provide you with a comprehensive, straightforward explanation for how to win the hearts and minds of the people who keep you in business. If you’ve received any customer experience training, it most likely involved talking about how important it is to make your customers feel special (which you already knew) or included stories of businesses who have loyal customers (which you’ve already heard). That’s not what this is about. Rather, Perfecting the Customer Experience concentrates on the human behaviors that have brought the customer experience to where it is today, then synthesizes those behaviors into four simple truths that provide a clear vision for how to move forward. Instead of focusing on what you need to do, Perfecting the Customer Experience will answer why customers behave the way they do and how you can meet their needs – not only today, but into the foreseeable future as well. And we promise this isn’t going to be boring. Just because you’ll walk away with a better understanding of customer psychology doesn’t mean you can’t laugh as hard as you ever have. Because with The Jeff Havens Company, you get serious solutions in a seriously funny way. It turns out that crafting a winning customer experience strategy isn’t as scary or unpredictable as others may have made it seem! This content is also translated in Spanish. | BizLibrary |
| Perfecting The Customer Experience (Part 1 of 6): What Is the Customer Experience? | This video introduces the concept of the ‘customer experience’ and explains why it is different from (and more important than) customer service. It also lays out the four main elements involved in creating a memorable customer experience, and it also has a bunch of movie references. So if you want to grow your business and/or like wildly inaccurate sci-fi movies, you should probably watch this. This content is also translated in Spanish. | BizLibrary |
| Perfecting The Customer Experience (Part 2 of 6): The Importance of Convenience | This video dives into the most well-known element of crafting a superb customer experience, which involves making things as convenient as possible for your customers. You’ll see some fun old-school tech here, and you’ll also learn that the drive for convenience isn’t as new or difficult as it sometimes seems. This video is also fairly short, which makes it super convenient to watch! This content is also translated in Spanish. | BizLibrary |
| Perfecting The Customer Experience (Part 3 of 6): Think Small To Win Big | In this video, we discuss how to connect to your customers in a real and meaningful way. Spoiler alert – you don’t necessarily have to spend all your time interacting with them on social media, or even worry about interacting with them 400 times a day. Sometimes, less really is more. Oh, and there’s a bit about marmalade in here that you’ll almost certainly find interesting. True story. This content is also translated in Spanish. | BizLibrary |
| Perfecting The Customer Experience (Part 4 of 6): The Two Essential Ways to Market to Your Customers | You might have the best products and services in the world, but nobody will know that if you don’t tell them. This video covers the increased importance of marketing in our fully connected world, discusses the two types of marketing you absolutely must engage in, and also destroys a myth that may have been keeping you awake at night. You’re welcome. This content is also translated in Spanish. | BizLibrary |
| Perfecting The Customer Experience (Part 5 of 6): Providing Meaning To Your Customers | This video discusses the most important motivation in most people’s lives, then analyzes how you can offer that to your customers. You’ll also probably see some adorable baby pictures, which are actually not-so-adorable. Especially the Santa Claus one. This content is also translated in Spanish. | BizLibrary |
| Perfecting The Customer Experience (Part 6 of 6): The Four Parts of the Perfect Customer Experience | The final video in the Successfully Shaping the Customer Experience series summarizes the four main elements of the perfect customer experience, then illustrates various ways to put them into practice. You’ll also discover another area of business where this information is applicable, and you might also discover some buried treasure. But no promises on that last one. This content is also translated in Spanish. | BizLibrary |
| PLUS Service Champion | PLUS Service Champion is a video outlining a PLUS approach excellent service. Good customer service means making sure that the needs of our customers’ (internal and external) are met by providing timely, efficient service. In this video psychologist Eve Ash explains how being Proactive, Listening, Understanding and Special is the recipe for becoming a PLUS Service Champion. Good customer service involves building good relationships with customers in a positive, helpful and friendly atmosphere. Adopting a PLUS Service Champion approach is an excellent way to do this. | BizLibrary |
| Positive Customer Interactions | Every associate should know how to communicate with customers. Staying positive and patient is key even during those tough situations. In this class, you’ll learn a few universal skills everyone can benefit from when dealing with customers. | BizLibrary |
| Preparing for a Site Visit/Owner Tour | There are so many processes and steps involved in community management, and site visits are just part of the job! First, it’s important to note that site visits are sometimes announced – and others will be spur of the moment. So, it pays to always be prepared! | BizLibrary |
| Proactive Customer Service | This course covers building rapport and cross-selling. It will teach team members how to turn your callers/customers into friends, thus increasing sales. Service providers are often encouraged to provide proactive customer service, but many times, these instructions neglect to equip them with the tools necessary to provide this level of service. The goal of this course is to equip service providers with the tips, tools, and techniques necessary to provide proactive service to your organization’s customers. Participants who successfully complete this course will have met these objectives by demonstrating through written, verbal, and/or role-playing exercises the ability to identify the characteristics of passive, average, and proactive customer service, list six key techniques used to be proactive with customers by telephone or in person, recognize the value of rapport building and identify rapport-building opportunities, and use “soft questions” to offer additional products and services. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Putting It All Together | This video synthesizes everything we’ve discussed so far into a few key principles that will help guide you for the rest of forever. That’s not even an exaggeration. The stuff in this video is just that good. This content is also translated in Spanish. | BizLibrary |
| Putting Your Best Foot Forward – Create a Rock Star Image | A good foundation is important no matter what you’re building and that includes customer relationships. So how do you make a good first impression? We've created a handy Top 10 list for you – starting with your own state of mind! | BizLibrary |
| Questioning Techniques to Determine Needs | This course introduces seven types of questioning techniques and illustrates how and when to most effectively employ them. Service providers often find themselves playing the role of problem solver for customers, and the ability to listen and ask appropriate questions separates effective problem solvers from all the rest. The goal of this course is to provide you with the questioning techniques to expand your ability to determine the customer’s needs, thus becoming a better problem solver. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or skill practice exercises, the ability to explain the importance of the relationship between effectively determining the needs of a customer and providing excellent service to customers, and recall and apply five techniques for improving questioning. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Recognize the Personal Space of Others | The individual parts of your department and organization are interdependent. Because many of us work in close proximity, it's important that we all work to recognize and respect the personal space of others. | BizLibrary |
| Remarkable Customer Service | Customer service has become the key differentiator between companies that excel and those that merely coast (or stumble into decline). Your competition might offer similar products or services to yours, and your customers might be able to compare prices better than ever before – but if you can deliver a remarkable customer service experience, you’ll continue to win more and more business. Our Remarkable Customer Service video series is designed to help you provide the kind of unforgettable service that will turn your customers into advocates. But then, every customer training series would say the same. However, would they all admit that customers occasionally ask for insanely unreasonable things and need to be told no sometimes? Would they promise to show you plenty of examples of hilariously horrible customer service as well as all the examples of exceptional customer service that you’d expect from a series like this? Let’s face it – customers can be annoying sometimes. Alas, you can’t survive for very long without their money. Remarkable Customer Service will help you convince them to give it to you and actually enjoy doing so. And since that’s probably not a sentence you’ve ever seen in the description of a training series, you can be confident that the videos you’re about to watch will be surprisingly unique as well. This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: Anticipating Customer Needs | The final video in our "Remarkable Customer Service" series deals with how to recognize customer needs even when your customers don’t explicitly ask for something. Does this mean you’ll have to master mind reading? Of course not, although you’ll see an awesomely bad attempt at that here, too. Rather, it involves listening carefully and…well, if you want to know the rest, just watch the video. It’s not even four minutes long. It’s barely longer than reading this description. What are you waiting for??? This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: How to Express Empathy | The ability to express empathy for your customers’ needs and concerns is one of the most important qualities in providing an exceptional customer experience. This video will cover various right (and hilariously wrong) ways to do it. Will there be some shouting? Probably. Will there also be an animatronic dinosaur? You’ll just have to watch the video to find out! This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: How To Strike The Right Balance Between Too Formal and Too Casual | This video discusses the establishing the right atmosphere in customer interactions. A too-casual approach can appear unprofessional, while a too-formal approach can be cold and off-putting. In addition to learning how to find the right balance, you’ll also learn about an amazing haircut that should never have gone out of style. Get ready for some glorious nostalgia! This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: How to Tell a Customer No | This video will help you deal with any instance in which you might be unable to fulfill a customer need. There’s a big difference between talking about what you can’t do and what you can do, and we’ll cover exactly what those differences are. You’ll also learn what an ocelot is, and where you can legally drive a tank. Needless to say, this is a pretty great video. Watch it! This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: Names and Greetings | This video will show you how ridiculously easy it is to establish a positive first impression by using your customer’s name along with an inviting greeting. That may make you think this will be a boring video, which is why we’ve filmed a bunch of ways to screw this all up to make it worth watching. You’ll also learn the best name for a store based in Alabama. How is such a random tangent possible? You’ll have to watch to find out! This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: The Three Magic Words of Customer Service | This video will reveal the mystical secret of the three most important words in the entire customer experience. What are those three words? I enjoy candlelight? Ferrets are squirmy? Blue pickle pizza? Well I can’t give it away here, or you wouldn’t want to watch the video. Plus there’s a thinly-veiled robbery at the end of this one, so get ready for some action-packed mayhem! This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: The Value of Remarkable Customer Service | This video will show you an example of some very sad, very awful customer service. It will make you wince. Then, we’ll discuss the importance of not acting that way. You’ll also learn some surprising facts about customer behavior, as well as a new word that you’ll probably never use. So much learning in such a tiny video! This content is also translated in Spanish. | BizLibrary |
| Remarkable Customer Service: When, If, and How To Go Off Script | In this video, we discuss the various benefits of using a customer service script, as well as the potential pitfalls and how to avoid them. You’ll also see someone yelling uselessly at an inanimate object, and you might find a lovely example of someone completely failing to express genuine remorse. This video will almost certainly spark a discussion about how to improve whatever script you’re currently using. This content is also translated in Spanish. | BizLibrary |
| Respect and Embrace Differences | Our world and our workplace are fortunate to be filled with diversity. Respecting and celebrating these differences are critical to the success of the organization. This content is also translated in Spanish. | BizLibrary |
| Retaining From the First Visit (Part 1 of 2) | In the first part of our retention series, we discuss how important residents are during their term and not just as a new lease. We work through ways to get to the essential point of notices, and how to encourage residents to renew by having great customer service, great curb appeal and a great conversation! | BizLibrary |
| Retaining From the First Visit (Part 2 of 2) | In the second part of this series, we discuss how to encourage resident engagement, the importance of fun resident events, and we discuss the importance of following through with your residents. | BizLibrary |
| Rock Star Leasing | I want you to channel your inner rock star. Think A-lister, someone who stands out from the competition. What will make you memorable, unique, and top of the charts? Whether we look to Taylor Swift, Garth Brooks, Adele, or The Rolling Stones successful rock stars have a great product and certain qualities that propel them to success. Today, you’ll learn from these qualities to become rock stars in the leasing industry. | BizLibrary |
| Role of Maintenance in Retention for Supervisors | It may seem backwards, given the Leasing Center staff are the ones doing the sales, but it’s true: One of the most important things you can do for resident retention is to provide excellent maintenance service. In this course, you will learn how Maintenance can play an effective role in resident retention. | BizLibrary |
| Routine Site Inspections | In this course, we're going to walk you through how simply performing routine inspections and utilizing a checklist can help keep your community a safer place. | BizLibrary |
| Selling to Millennials | A few years ago the Census Bureau declared that millennials officially outnumber baby boomers by nearly eight million. We know that by the end of this decade they will comprise half the American workforce and they already spend over a trillion dollars a year. So what do we know about millennials in the United States, and how do we sell to them? In this video, you will learn exactly that! | BizLibrary |
| Service Best Practices | Welcome to “Service Best Practices,” a video course that covers the essential skills for providing consistent, high quality care for every customer. This course comprises 12 video lessons that tackle individual characteristics that everyone who works in customer service must embody. As you work through these lessons, you’ll learn there’s a lot to keep in mind when you interact with customers. You have to be enthusiastic but not annoying. You have to be empathetic but not patronizing. And, you have to juggle all of these characteristics while providing seamless service to your customers. By completing this course, you’ll learn how to master all of these critical skills—everything from being attentive to being able to say no. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Service Best Practices: Ability to Say No | Welcome to “Service Best Practices: Ability to Say No,” a video lesson intended to show you how to say no to customers effectively. This lesson is the tenth of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. Although it’s painful, you sometimes have to tell a customer, “No, I’m sorry. We don’t have that feature.” This lesson will explain the process for clearly explaining the issue, remaining positive, and reaching a fair resolution everyone accepts. | BizLibrary |
| Service Best Practices: Adaptability | Welcome to “Service Best Practices: Adaptability,” a video lesson meant to describe how to prepare yourself so you can adapt to any situation successfully. This lesson is the ninth of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. By being flexible and knowing your processes inside and out, you’ll be able to adjust your method to fit the individual needs of the customer at hand. By being more responsive to your customers, you’ll be able to provide better customer service than ever before. | BizLibrary |
| Service Best Practices: Attentiveness | Welcome to “Service Best Practices: Attentiveness,” a video lesson intended to demonstrate how to be attentive by being present, listening carefully, and acknowledging the customers’ emotions. This lesson is the second of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn about the importance of being an active listener and paying attention to details. By being present, you’ll be able to provide better service for your customers. | BizLibrary |
| Service Best Practices: Balance | Welcome to “Service Best Practices: Balance,” a video lesson meant to describe how you have to balance the needs of the customer without compromising the needs of the organization. This lesson is the fourth of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn how organizations can empower their employees to handle customer service more effectively. Plus, you’ll see how a service agent must keep the organization in mind when speaking with customers. | BizLibrary |
| Service Best Practices: Credibility | Welcome to “Service Best Practices: Credibility,” a video lesson intended to explain how to demonstrate confidence in your abilities so your customers will rely on you. This lesson is the fifth of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn how to project credibility through things like your demeanor, tone, and choice of words. By applying these tips, your customers will trust you to provide them great service. | BizLibrary |
| Service Best Practices: Empathy | Welcome to “Service Best Practices: Empathy,” a video lesson intended to demonstrate the importance of understanding and sharing the feelings of your customers. This lesson is the third of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. To have empathy, you need to be compassionate and supportive. From this lesson, you’ll learn how being able to see things from customer’s perspective can improve the service you provide. | BizLibrary |
| Service Best Practices: Enthusiasm | Welcome to “Service Best Practices: Enthusiasm,” a video lesson meant to help you master the art of being enthusiastic when dealing with all of your customers. This lesson is the first of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn how to demonstrate enthusiasm by being engaged and going the extra mile for your customers. | BizLibrary |
| Service Best Practices: Honesty | Welcome to “Service Best Practices: Honesty,” a video lesson meant to explain how critical it is to maintain your integrity with communicating with customers. This lesson is the eleventh of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. Getting caught in a lie doesn’t make anyone look good. In fact, it can be quite damaging to your reputation as someone who works in customer service. From this lesson, you’ll learn key steps to help you remain honest with customers. By being honest and candid, you’ll help to boost customer loyalty—instead of jeopardizing it. | BizLibrary |
| Service Best Practices: Ownership | Welcome to “Service Best Practices: Ownership,” a video lesson intended to describe how to take ownership of customer problems to provide seamless customer service. This lesson is the sixth of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn what it means to be with customers at every step of the resolution process from start to finish—and beyond. | BizLibrary |
| Service Best Practices: Resiliency | Welcome to “Service Best Practices: Resiliency,” a video lesson meant to explain how to be strong, yet flexible, when working with customers. This lesson is the seventh of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. It’s important to be resilient when working with customers from a variety of backgrounds and in a variety of circumstances. From being positive to taking breaks when you need them, this lesson will teach you actionable steps for dealing with tough situations with customers. | BizLibrary |
| Service Best Practices: Responsibility | Welcome to “Service Best Practices: Responsibility,” a video lesson meant to describe how to be a person your customers can depend on. This lesson is the eighth of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. In this lesson, you’ll see how you can delight customers by being responsible and reliable. After completing this lesson, you’ll be able to hold yourself accountable to provide excellent service consistently. | BizLibrary |
| Service Best Practices: Review | Welcome to “Service Best Practices: Review,” a video lesson meant to provide a quick explanation of the top 11 characteristics you should embody when serving customers. This lesson is the final of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn about everything from how to be enthusiastic with customers to the importance of being able to adapt to any situation. There are a lot of important qualities to keep in mind when working with customers, but this lesson will help you have a broad understanding of the core skills you need to succeed. | BizLibrary |
| Service Excellence for Field Reps | Transform your field technicians into true ambassadors of your brand with Field Tech Focus, a dynamic training series designed to empower on-site workers to deliver exceptional customer experiences alongside technical expertise. This series equips field techs with the skills to build trust, foster loyalty, and enhance your company’s reputation through every customer interaction. Below are the eight key learning points covered in the series, each crafted to elevate service delivery to the next level. | BizLibrary |
| Service Excellence for Field Reps: Building Rapport and Trust | Building rapport and trust with the customer helps ensure that the customer feels comfortable and trusts your abilities. By using a business friendly approach and being honest and respectful to customers, you can ensure they feel comfortable and confident in your abilities to help. | BizLibrary |
| Service Excellence for Field Reps: Communicating Technical Information Simply | Though it makes perfect sense to you, technical jargon makes customers feel lost and reduces their trust in your ability to get the job done. To be as clear as possible with customers, avoid acronyms, use analogies to clarify meaning, and check for understanding. | BizLibrary |
| Service Excellence for Field Reps: Concluding the Service Interaction and Seeking Feedback - Recognize Relevant Upsell Opportunities | An effective conclusion leaves the customer with a great final impression and ties everything together. When concluding your interaction, confirm satisfaction, invite feedback, provide clear next steps, and look for opportunities to add value. | BizLibrary |
| Service Excellence for Field Reps: Effective Listening to Understand Customer Needs | Listening effectively helps you build connections with customers and truly understand their needs. To listen effectively, give customers your undivided attention, ask open-ended questions, and paraphrase to confirm understanding. | BizLibrary |
| Service Excellence for Field Reps: First Impressions | You don’t get a second chance to make a first impression, and positive first impressions help make the customer feel comfortable and informed. Start off on the right foot with a professional greeting. | BizLibrary |
| Service Excellence for Field Reps: Going Above and Beyond in the Interaction | Going above and beyond helps turn customer interactions from something average into something memorable. By offering tips, personalizing the interaction, and anticipating future communication needs, you can build stronger relationships with customers. | BizLibrary |
| Service Excellence for Field Reps: Handling Challenging Customer Interactions | Unfortunately, handling challenging customer interactions is part of any customer-facing job. By staying calm, offering a sincere apology, and focusing on how you’ll resolve the issue, you can get the interaction back on track and retain that customer’s loyalty. | BizLibrary |
| Service Excellence for Field Reps: Introduction | Field techs, or on-site workers, are a vital connection between the company and the customer. They’re responsible for delivering both technical and service excellence to help build loyalty. | BizLibrary |
| Service Excellence for Field Reps: Providing Timely and Transparent Updates | Uncertainty causes frustration and disruption for customers. Providing timely and transparent updates helps to build trust even when things go wrong. | BizLibrary |
| Service Mentality | This program identifies and highlights the basic characteristics and traits of people who demonstrate excellent customer service. Throughout our professional careers, one truth that remains constant is that there will always be a “customer” in our life. Our customers may be internal, external, or a combination of both, and our responsibility is to provide every customer with exceptional customer service. The goal of this course is to identify specific behaviors and characteristics present in people who provide excellent service. Participants who successfully complete this course will have met these objectives by demonstrating through written, verbal, and/or skill practice exercises the ability to list the seven characteristics required to provide excellent service, recognize how providing excellent service gives the organization a competitive edge, conduct a personal self-assessment of their own service mentality, gain knowledge and insight into the behaviors required to demonstrate a “service mentality,” and apply the behaviors exemplified by each characteristic to their specific work situation. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Serving Across Cultures | Prepares frontline professionals to deliver respectful, effective service to customers from diverse cultural backgrounds. | Mission Fuel |
| Shopping Report Basics | Want to be sure to ace your shopping report? Our Shop Report Basics class will cover and review everything you need to know to pass a secret shop, and close some leases while you’re at it! | BizLibrary |
| Show Me the Money! Leasing Tour Video | In this course GROW President and Founder, Heather Jones walks you through the leasing tour process. You will learn how to easily create a rapport with your prospect and how to successfully close the deal in a real-life scenario. | BizLibrary |
| Site Unseen Leasing | Many times in leasing you are working with customers and prospective residents over the phone and internet while they prepare for an out of state move, or even someone local who has time constraints. In these cases, you will need to be prepared to market and sell yourself and your community to someone who will not be seeing it ahead of time. In this video, you will learn how to showcase your community to a site unseen prospective resident. | BizLibrary |
| Six Cardinal Rules of Customer Service | In this course, viewers will meet the individuals responsible for originating some of the worst customer service habits which plague the planet today. Perception IS reality. The goal of this program is to bring awareness of how six common customer service blunders dramatically impact the customer’s perception of how they are being treated. In support of this goal, participants who have successfully completed this course will have demonstrated, through written, verbal, and/or skill practice exercises, the ability to identify six common errors made by service providers, list at least one effective strategy or technique for avoiding each of those errors, and identify how to set the stage for positive interactions. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| Six Steps to Service Recovery | In today's competitive service environment, merely correcting the problem isn't always enough. Many situations require Service Recovery, which involves a specific set of actions that customer-oriented organizations take whenever there's a disappointment for the customer. If you're in the business of serving customers, sooner or later you're going to experience situations where your company, product, or service comes up short. What do you do when something goes wrong? How do you solve the problem? And, most importantly, how do you recover? In support of this goal, participants who have successfully completed this course will have demonstrated, through written and/or verbal exercises, the ability to learn and demonstrate understanding of the Six Steps to Service Recovery, gain insight into how to correct problems while taking proactive steps to help manage the customer’s feelings through the use of the Six Steps to Service Recovery, and apply the correct techniques to ensure future business despite the problem that occurred. Course presented by Customer Service Training Expert Nancy Friedman, The Telephone Doctor. | BizLibrary |
| SLA – Service Level Agreement | SLA – Service Level Agreement is a timely video that clearly explains how a Service Level Agreement (SLA) is a written document that sets out the service(s) a provider will deliver to a client. It identifies what has been agreed and the expected level of service and how service performance and standards will be measured. In this video psychologist Eve Ash explains how SLAs work and the essential steps in developing them. | BizLibrary |
| Sound Excited Already! | You probably won't win much business if you sound like you'd rather be getting your knee replaced than doing your job. This short video highlights the importance of enthusiasm in your interactions with customers, including those you interact with on the phone. You'll actually get to see just how quickly you can remove all the energy from the room – and also how quickly you can create a vibrant and enjoyable environment. I hope you pick the 'vibrant and enjoyable' option! Updated in 2021. This content is also translated into Spanish. | BizLibrary |
| Sparking the Customer Experience: Anticipate Their Needs | Welcome to the “Sparking the Customer Experience: Anticipate Their Needs” video lesson designed to help you anticipate customer needs through active listening and observation. This lesson is the fourth of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll learn the power of anticipatory service and why it’s so important to be the difference-maker for the customer. After watching, you will know how to be an emotionologist when listening to a customer so you can channel the mindset of customer love. | BizLibrary |
| Sparking the Customer Experience: Conclusion | Welcome to the “Sparking the Customer Experience: Conclusion” video lesson designed to bring the course to a close and remind you why being the spark is so important. This lesson is the final of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll be reminded of the SPARK acronym and feel motivated and inspired by Simon to be the spark and make the difference. | BizLibrary |
| Sparking the Customer Experience: Introduction | Welcome to the “Sparking the Customer Experience: Introduction” video lesson created to introduce you to the SPARK acronym and start you on the journey of being the difference-maker for every customer you serve. This lesson is the first of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll meet expert Simon T. Bailey and learn why anyone in an organization can be the spark in the customer experience. | BizLibrary |
| Sparking the Customer Experience: Keep Them Loyal | Welcome to the “Sparking the Customer Experience: Keep Them Loyal” video lesson designed to help you use intentional acts of kindness to create a moment with a customer. This lesson is the sixth of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll be inspired through stories of intentional acts of kindness that show the benefit of creating special moments for customers. After watching, you’ll learn why kindness is the bottom line when it comes to the customer experience. | BizLibrary |
| Sparking the Customer Experience: Personalize the Experience | Welcome to the “Sparking the Customer Experience: Personalize the Experience” video lesson designed to help you see every customer as a VIP so you can find a way to individualize the moment. This lesson is the third of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll hear stories that will inspire you to think about what you can do every day to personalize the experience for those you serve. After watching, you should be motivated to individualize the moment for above and beyond customer service. | BizLibrary |
| Sparking the Customer Experience: Respond by Acknowledging a Problem | Welcome to the “Sparking the Customer Experience: Respond by Acknowledging a Problem” video lesson designed to help you take ownership of an interaction with a guest to be the spark in their experience. This lesson is the fifth of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll hear stories about companies that did—and didn’t—take ownership of a problem and how their actions made a huge impression. After watching, you’ll understand why fully acknowledging and owning an issue is truly showing the customer that you care. | BizLibrary |
| Sparking the Customer Experience: See Customers as Guests | Welcome to the “Sparking the Customer Experience: See Customers as Guests” video lesson designed to help you connect with customers and create meaningful moments. This lesson is the second of seven in the “Expert Insights: Sparking the Customer Experience with Simon T. Bailey” video course, which is devoted to helping you embrace customer service as a mindset to create happy and loyal customers. In this lesson, you’ll hear how Simon made a difference at Disney when he learned how to be an “emotionologist.” You’ll also learn how the “CARE” acronym can help you make sure the customer feels valued. After watching, you should have tips that you can use with every customer interaction, so they truly feel cared for. | BizLibrary |
| Staffing for Success | A contact center can’t run very well if nobody’s there to do anything. This video will cover the ins and outs of effective staffing, from the importance of good forecasting (which can only take you so far) to various strategies for under- and overstaffed situations. We also threw a little golf and meteorology in here, just for kicks. This content is also translated in Spanish. | BizLibrary |
| Telephone Techniques | In this course, you will learn how to effectively answer the phone and the best way to have a conversation with a prospect to get them in the door. We like to keep things fun, conversational and catered to their specific needs and wants. | BizLibrary |
| The 6 Resident Touches | Every day, you’ll make decisions about how to best serve your customers. In this course, we will provide you with some basic guidance – a set of tools, if you will, to guide you through some of the more common customer service actions. Many people in the industry call these customer service actions “resident touches.” | BizLibrary |
| The Communication Advantage | Core communication principles that elevate customer experiences — active listening, clear messaging, and empathy-driven dialogue that builds loyalty. | Mission Fuel |
| The Feedback Loop: Listening and Responding | The art and science of soliciting meaningful customer feedback, interpreting insights, and closing the loop in ways that build trust. | Mission Fuel |
| The Four Pillars of Outstanding Service | Four essential competencies that define top-performing service professionals, applied to everyday interactions for consistently exceptional experiences. | Mission Fuel |
| The One Touch Rule | Staying on task in a busy environment can be challenging. Especially with the phone ringing, emails and resident concerns, and vendors and prospects walking through the door. In this video, we walk you through a simple and easy strategy that will help you balance your daily tasks while still offering the best of customer service. | BizLibrary |
| The Power of Social Media in Leasing | Effective community managers know that social media is an important piece in the sales puzzle. In addition to a great website, stunning photos, and excellent customer service, today’s communities must have a strong presence on social media. In this course, we will talk about how powerful social media is for leasing and your community and tips to be successful. | BizLibrary |
| The Power of Social Media to Retain Residents | Social media can be a very powerful tool for multifamily professionals working on resident retention. Using social media successfully helps you make residents feel valued, important, and part of a group, which is integral to resident retention. In this course, you will learn how to use Social Media to benefit your community. | BizLibrary |
| The Scope of Customer Service | Welcome to “The Scope of Customer Service” video lesson intended to provide a complete look at the customer and how to give the best customer service. This lesson shows the importance of customer service by and for everyone in an organization. It also demonstrates why the internal customer is significant to the success of the organization. | BizLibrary |
| The Unhappy Resident | Conflict when you work with residents may be unavoidable but how you handle an angry resident can make all the difference. In this course, learn how to effectively resolve problems and issues raised by residents. | BizLibrary |
| The Value of Building Relationships | Many of life's successes stems from relationships. Many sales models focus on knowing your product and differentiating yourself from competitors, and those aspects of sales are absolutely valid. In this course, you will learn the concept of building relationships as part of your sales arsenal. | BizLibrary |
| The Workplace Excellence Series: Passion for Service Excellence | "Passion for Service Excellence is a program that demonstrates how to deliver excellent service. You will learn that when you’re passionate about your work, making a positive first impression, giving a warm greeting or responding quickly to questions, will all flow naturally. The case study video segments in this course show how different organizations achieve service excellence, from phone calls to relationships, from product knowledge to handling complaints. Each person featured in this video delivers service from the heart. Once this program is completed, you will have learned that loving what you do, having a desire to learn and to go that extra mile, are what add up to brilliant service. You will have strategies to make a positive first impression, build friendly relationships with customers, use your product knowledge effectively, understand customer needs and deliver solutions. You will have learned to turn complaints into commendations." Updated in 2020 | BizLibrary |
| Top 10 Legal Mistakes | In this video, we will review the top 10 legal mistakes you or your associates may be making while working on site. | BizLibrary |
| Top Down Customer Service | Customer service has never been more important for business success. These days, earning customers’ initial business and more importantly, encouraging customer loyalty are increasingly difficult tasks. We talk about customer service in this class and show you how to exceed your potential for great customer care! | BizLibrary |
| Turn Complaints into Commendations | When someone complains, it is incumbent on staff to deal promptly and fully with the person’s concerns. This requires hearing the person out, making notes and empathizing with their annoyance. Calm them as much as possible; promise to present them with a solution and do so quickly. If necessary, source someone else who can provide the customer with the answer. Handle complaints pleasantly and efficiently and word of mouth will spread. | BizLibrary |
| Turning Complaints into Opportunities | A practical guide to de-escalating upset customers and transforming negative experiences into positive outcomes through empathy and recovery. | Mission Fuel |
| Understand Needs and Deliver Solutions | Many organizations claim to offer great service; the ones which deliver consist of staff who listen well and tailor their approach to customer needs. They put themselves in the other person’s shoes, they are flexible and responsive, and above all they are ready with offerings and solutions that take account of what’s being requested. | BizLibrary |
| Understanding Your Workforce | It’s difficult to create a great workplace culture if you don’t know anything about the people who work for you. This video will offer several ways to learn more about the people you lead, and it will also show you what might happen if you don’t take that responsibility seriously. And there might be a shout-out to corn in there. This content is also translated in Spanish. | BizLibrary |
| Vendor and Resident Relationships | When you’re doing your best to be professional the last thing you want is to get blindsided by something messy like allegations of impropriety. So what do you do when a vendor offers you a free visit to an expensive golf club or a cute new resident asks you out? Or, as a manager, what do you do if you learn that an employee is offering certain residents freebies? In this video, we will learn how to conduct professionalism between vendors, residents and employees. | BizLibrary |
| WACTEO Recap | Deploying the concepts presented in this series will help your organization operate at peak efficiency while avoiding the pitfalls that come with conflict and drama. | BizLibrary |
| WACTEO℠ Internal Customer Service Series | Most everyone understands the importance of treating our organization's customers with a high level of courtesy and service. But it's equally important to treat our coworkers (internal customers) with the same level of politeness, respect and civility. Whenever there's conflict, drama or a lack of respect within our organization it will negatively affect our ability to operate efficiently and hamper our efforts to deliver great service to our external customers. | BizLibrary |
| What Is a Contact Center? | You probably have some idea of what you think a contact center looks like. Maybe it’s row upon row of cramped cubicles, or agents who revel in keeping you on hold for as long as humanly possible. This video will dispel some of the negative stereotypes surrounding contact centers and frame them (and the people who work in them) as an essential and necessary part of modern society. You might also see somebody chained to their desk and a creative fashion decision, just for fun. This content is also translated in Spanish. | BizLibrary |
| What is WACTEO? | Illustrates the differences between internal and external customers as well as the importance of treating both groups with the same high level of treatment. | BizLibrary |
| What to Do When a Customer Records You on Their Phone | Welcome to “What to Do When a Customer Records You on Their Phone,” a lesson created to help you respond professionally when a customer whips out their phone to capture your interaction on camera. Throughout this lesson, you’ll consider a couple of real-life scenarios when an employee reacted badly to being recorded by a customer, causing their company to get negative press. Then, you’ll explore some tips for responding the right way when you find yourself in a similar situation. Ultimately, you should be able to deescalate the situation so that the customer stops recording - or, at the very least, the video reflects well on you and your company if it goes viral on social media. | BizLibrary |
| Work to Resolve Conflict With Others | Friction and drama will negatively impact how your team operates. Learn the 3 part "BIF Approach" as a technique to defuse and resolve frustrating conflict with coworkers. This content is also translated in Spanish. | BizLibrary |
| Workforce Management Principles | A contact center is a bunch of people trying to work toward a bunch of different metrics, which has the potential to get difficult fast. Fortunately, intelligent workforce management can help keep things organized and on track. This video details the most important principles of successful workforce management, and it will also show you what could happen when these principles aren’t being followed very well. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Your Most Important Metric Isn’t a Metric | The contact center universe is filled with so many metrics that you’d be forgiven for thinking that if it can’t be measured then it must not be important. This video will show you how dangerous that approach to leadership can be, then drives home the importance of focusing on your true number one priority – the people you lead. This content is also translated in Spanish. | BizLibrary |
Cybersecurity
| Course Name | Description | Partner |
|---|---|---|
| Burp Suite Community Edition (Part 1 of 4): Get Started | Burp Suite is a set of tools to test web applications for penetration testing. Burp suite community edition gives tools and strategy to assist in hunting and finding bugs on the target platforms. This course covers: Installing Burp Suite, walking through the interface, using hotkeys, setting up intercepting proxies and more. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Lab environments and burp installations; (b) Lab Example; (c) Burp CA certificate for SSLTLS; (d) Configure Browser Connections. Lesson 2: (a) Burp suite versions and academy; (b) Burp suite walkthough - Basics; (c) Target and Proxy Tabs; (d) Other Tabs. Lesson 3: (a) Intercepting proxy and site map configs; (b) Edit Request Intercept; (c) Match and Replace; (d) Filter. Lesson 4: (a) Intercepting mobile device traffics; (b) Profile Settings; (c) Invisible proxying for non-proxy aware client; (d) Host Name Resolution. Lesson 5: (a) Using Hotkeys for burp suite; (b) Navigation with Hotkeys; (c) Edit Hotkeys; (d) Authentication bypass and information disclosure; (e) Editing Parameters; (f) Authentication Bypass Lab. | BizLibrary |
| Burp Suite Community Edition (Part 2 of 4): Dashboard and Live Task | Burp Suite is a set of tools to test web applications for penetration testing. Burp suite community edition gives tools and strategy to assist in hunting and finding bugs on the target platforms. This course covers: Burp Dashboard, Repeater module, Attack Types, and payloads and hidden form fields. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Burp Dashboard and live task; (b) New Live Passive Scan; (c) Individual Tasks; (d) Burp UserOptions and ProjectOptions customisations; (e) User Options; (f) Reload Options; (g) Preserve User Options; (h) Override User Options. Lesson 2: (a) Repeater module testings; (b) Searching; (c) Request Tips; (d) Burp intruder Configurations; (e) Intruder Options; (f) Attack Types Overview. Lesson 3: (a) Burp Intruder attack types - Attacks; (b) Battering Ram and Pitchfork; (c) Cluster Bomb; (d) Payload processing and bruteforcer; (e) Payload Processing Rules. Lesson 4: (a) Grep-Match _ Grep-extract with clustor bomb; (b) Match Unique Value; (c) Valid User; (d) SQL Injection Ninja; (e) Match Expressions for SQL Injection. Lesson 5: (a) Some Best payloads type used and hidden form fiel; (b) Null Payload and Other Types; (c) Username Request and Response; (d) User names generator. | BizLibrary |
| Burp Suite Community Edition (Part 3 of 4): Macros and Sessions | Burp Suite is a set of tools to test web applications for penetration testing. Burp suite community edition gives tools and strategy to assist in hunting and finding bugs on the target platforms. This course covers: Macros, session handling, Anti-CSRF tokens, Automation and access control. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Burp macros and session handling with Anti-CSRF t; (b) Token Deauthentication; (c) Define Custom Parameter; (d) Using Macros; (e) Project Options; (f) Rules Sequence; (g) More Rule Actions. Lesson 2: (a) Match and Replace strategy for automation; (b) Add Match and Replace Rule; (c) Replacement; (d) Burp sequencer anticsrf token analysis; (e) Live Capture; (f) How The Randomness Tests Work; (g) Burp Sequencer Analysis. Lesson 3: (a) Comparing site maps for Access control; (b) Site Maps; (c) Look for Access Control Vulnerabilities; (d) Invoking Burp suite into ZAP - Best strategy; (e) Zap Spider Attack. | BizLibrary |
| Burp Suite Community Edition (Part 4 of 4): Burp Extender | Burp Suite is a set of tools to test web applications for penetration testing. Burp suite community edition gives tools and strategy to assist in hunting and finding bugs on the target platforms. This course covers: extensions used by bug hunters, Turbo intruder and testing methodologies. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Best used extension by hunters; (b) BApp Store Details; (c) Other Useful Extensions; (d) Manual Testing methods. Lesson 2: (a) Turbo Intruder-Known for speed; (b) Turbo Intruder Execute; (c) Turbo Intruder Results. Lesson 3: (a) Testing methodlogies in a nutshell-XSS attacks; (b) Comparer and Decoder; (c) XSS Payload; (d) Response; (e) XSS Custom Payload. | BizLibrary |
| Canada's Anti-Spam Legislation (CASL) | Welcome to the “Canada’s Anti-Spam Legislation (CASL)” lesson designed to help learners understand Canada’s Anti-Spam Legislation (CASL). In this lesson, viewers will learn about the agencies that enforce CASL, the responsibility of businesses to obtain consent to send commercial messages to customers, and how to interact with spam they may receive. After viewing, learners will understand the difference between express and implied consent, commercial communication compliance requirements, and how to recognize indicators of spam. (Keywords: PIPEDA, Personal Information Protection and Electronic Documents Act, identity theft) | BizLibrary |
| CCSP-Certified Cloud Security Professional | Simplilearn | |
| CEH (v13)- Certified Ethical Hacker | Simplilearn | |
| CISA | Simplilearn | |
| CISM | Simplilearn | |
| CISSP | Simplilearn | |
| CompTIA Security+ 701 | Simplilearn | |
| Customer Proprietary Network Information (CPNI) | Welcome to the “Customer Proprietary Network Information (CPNI)” course designed to help viewers understand the importance of CPNI protection and how to be compliant. This course, comprising two lessons, covers why customer data protection matters for telecommunication companies and how to be compliant with the Federal Communication Commission’s (FCC) CPNI regulations. The first lesson will explain what CPNI is, how it’s used, and briefly how to ensure compliance. While the second lesson in this course will more thoroughly explain the six categories of rules that are regulated by the FCC. By the end of this course, learners will have a good understanding of how they can do their part to be compliant with CPNI regulations and ensure customers are protected. (Keywords: CPNI, FCC, telecommunications) | BizLibrary |
| Customer Proprietary Network Information (CPNI): 6 Rules for Compliance | Welcome to the “Customer Proprietary Network Information (CPNI): 6 Rules for Compliance” lesson that will explain, in detail, the six categories of CPNI regulations. This lesson is the final of two in the “Customer Proprietary Network Information (CPNI)” course, which covers why customer data protection matters for telecommunication companies and how to be compliant with the Federal Communication Commission’s (FCC) CPNI regulations. By the end of this lesson, learners will know the six rules and how to ensure their compliance with each. (Keywords: CPNI, FCC, telecommunications) | BizLibrary |
| Customer Proprietary Network Information (CPNI): CPNI Overview | Welcome to the “Customer Proprietary Network Information (CPNI): CPNI Overview” lesson that will provide a basic overview of CPNI regulations that telecommunication companies are expected to follow. This lesson is the first of two in the “Customer Proprietary Network Information (CPNI)” course, which covers why customer data protection matters for telecommunication companies and how to be compliant with the Federal Communication Commission’s (FCC) CPNI regulations. Learners will understand what CPNI is, how it’s used, how it’s regulated, and who regulates it. By the end, viewers will have a basic understanding of CPNI, how to be compliant, and the penalties for violations. (Keywords: CPNI, FCC, telecommunications) | BizLibrary |
| Cyber Risks and Trends You Must Be Aware Of! | Cybersecurity has escalated to one of the most critical issues facing the world today. It seems as though not a day goes by when we’re not hearing about another cyberattack, data breach, hack or scam. So, what can be done to defend against this cyber-onslaught? Well, one step that can be taken to help level the playing field is for organizations and individuals alike to become more “security aware.” In this report, attorney and technologist, Peter Vogel, brings viewers up to date on the latest cyber risks and trends with a goal of increasing their security awareness and stopping a cyberattack before it starts. After viewing this program, you should be able to: • Understand the latest cybersecurity trends that we need to keep an eye on • Discuss emerging technologies that pose a threat to cybersecurity • Identify risk management and cyber security practices that enable organizations to take advantage of emerging technologies | BizLibrary |
| Cybercriminals Are Using Social Media to Get Sensitive Corporate Information | n just a few short years social media has literally changed our world. It’s changed the way we connect with friends and family, how we keep up with news and politics and even how we do business. In addition, as a result of its staggering growth and popularity, it’s also become a key marketing tool for today’s enterprises. However, with all the good news and opportunity that surrounds the world of social media, there are some genuine concerns. One in particular is that cybercriminals are increasingly using social-engineering techniques to get their hands on sensitive corporate information. In this report, attorney and technologist, Peter Vogel, explores how cybercriminals are taking advantage of social media platforms and audiences to attack their targets and what organizations can do to minimize the risks. After viewing this program, you should be able to: Discuss the exponential growth of social platforms over the past decade Recognize the mistakes organizations often make with social media that can put sensitive corporate information at risk Identify actions organizations can take to reduce the chance of a successful social media-based attack | BizLibrary |
| Cybersecurity Essentials | This training course covers areas of data security and safety that everyone needs to know, from how to create secure passwords to how to avoid becoming the victim of a social engineering attack. It’s been specifically designed for people without a robust technical background, which means the terminology and strategies in Cybersecurity Essentials should be easy to understand and follow even for people whose only solution for fixing a computer is to call tech support. Oh, and it’s fun. Cybersecurity isn’t everyone’s favorite thing to think about, which is why we’ve worked hard to make Cybersecurity Essentials as entertaining as it is educational. So you’ll get to laugh for two reasons – first because this stuff is funny, and second because everything you’re about to see will make it harder for cybercriminals to conduct their attacks. Or maybe you’ll laugh the other way around; we don’t really care what order you laugh in. So get ready to enjoy Cybersecurity Essentials. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Cybersecurity Essentials for Employees | Cybersecurity Essentials for Employees is a must for employees who use a computer, cell phone, or other internet-connected device and need to prevent the release of their organization’s—or their own—private information. This comprehensive but easy-to-understand training program is a great tool to help prevent a data breach in any organization, covering six key cybersecurity topics: • Communications (email, texts, and instant messaging) • Social engineering (phishing, smishing, and vishing) • Password management • Wi-Fi • USB drives • Website use | BizLibrary |
| Cybersecurity Essentials: Creating a Safe and Secure Workspace | As much fun as it might seem to have cybercriminals steal your data and cripple your network, it’s really actually not fun at all. This video will provide you with various strategies to make your devices as secure as possible, whether you’re in the office, working from home, or hanging out at a coffeeshop. You’ll also probably end up looking at USB devices in a whole new way after this video. Brace yourself. This content is also translated in Spanish. | BizLibrary |
| Cybersecurity Essentials: Cybersecurity Insurance | Welcome to the “Cybersecurity Essentials: Cybersecurity Insurance” video lesson that covers common phishing scams and why they occur. This lesson is the sixth out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner will be better prepared to recognize and avoid phishing scams. | BizLibrary |
| Cybersecurity Essentials: Device Security | Welcome to the “Cybersecurity Essentials: Device Security” video lesson that covers the best practices of keeping your laptop, phone, or tablet secure. This lesson is the fourth out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner should know what they need to start doing to keep their devices secure. | BizLibrary |
| Cybersecurity Essentials: Effective Passwords and Authentication Procedures | This video covers best practices for establishing robust passwords as part of a multi-factor authentication procedure designed to severely limit the ability of cybercriminals to access your devices or data. It will also show you one of the best love songs ever, and we made fun of some of the dumbest passwords ever used because we felt like it. Have fun with this one! This content is also translated in Spanish. | BizLibrary |
| Cybersecurity Essentials: Email Security | Welcome to the “Cybersecurity Essentials: Email Security” video lesson that’s all about how to keep your email private and guarded against hackers. This lesson is the fifth out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner should have tips to keep their email safe and know what to do to protect it. | BizLibrary |
| Cybersecurity Essentials: Identifying and Stopping Phishing Attacks | Phishing attacks are one of the most common (and successful) types of cybersecurity threats. This video will explain what they are, how to recognize them, and how to make sure you never fall victim to them. There’s also some royalty in this video, and baby sea otters – which means this is not only the best cybersecurity training you’ll ever see, but also the cutest. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Cybersecurity Essentials: Introduction | Welcome to the “Cybersecurity Essentials: Introduction” video lesson that gives you an introduction to Robert Siciliano and covers an overview of what you can expect to learn in this course, ranging from protecting your email, devices, avoiding phishing, and more. This lesson is the first out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start today. After viewing this lesson, the learner should understand why they need to watch this course and what they can expect to learn. | BizLibrary |
| Cybersecurity Essentials: Password Management | Welcome to the “Cybersecurity Essentials: Password Management” video lesson that covers the best practices of keeping safe and secure passwords. This lesson is the third out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner should know what to fix about their current passwords and be able to use a password manager to safeguard their accounts. | BizLibrary |
| Cybersecurity Essentials: Preventing Data Breaches | Welcome to the “Cybersecurity Essentials: Preventing Data Breaches” video lesson that covers the importance of preventing data breaches. This lesson is the second out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start today. After viewing this lesson, the learner should understand why it’s important they do whatever they can to protecting their data. | BizLibrary |
| Cybersecurity Essentials: Preventing Malware Attacks | Malware comes in many forms, and all of them are awful. This video will showcase a few of the more popular types of malware, how they can be introduced into your devices, and how you can prevent them from doing damage. And all of that delicious knowledge will be delivered in one of the most endearing and addictive formats ever devised. In fact, we won’t be surprised if you turn this video into part of your regularly scheduled programming. Have fun! This content is also translated in Spanish. | BizLibrary |
| Cybersecurity Essentials: Social Engineering Scams | Welcome to the “Cybersecurity Essentials: Social Engineering Scams” video lesson that teaches how fraud occurs through tricking people into trusting them with confidential information. This lesson is the seventh out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner will be better prepared to recognize social engineering scams and prevent fraud. | BizLibrary |
| Cybersecurity Essentials: Steps to Take | Welcome to the “Cybersecurity Essentials: Steps to Take” video lesson that wraps up the course on keeping your data safe. This lesson is the last out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner will know exactly what they need to do to keep their data safe. | BizLibrary |
| Cybersecurity Essentials: What Is Social Engineering, and How to Prevent It | Social engineering might sound like something you’d do to organize a big event, but it’s actually a lot worse than that. This video will explain what social engineering is, explain the more common ways cybercriminals attempt to exploit people, and then offer multiple strategies to ensure that you never fall into their traps. Plus you’ll see some adorable robbery attempts, which most cybersecurity videos don’t offer. This thing is amazing! This content is also translated in Spanish. | BizLibrary |
| Cybersecurity Essentials: Wire Fraud | Welcome to the “Cybersecurity Essentials: Wire Fraud” video lesson that teaches the dangers of wire fraud and how to prevent it from occurring. This lesson is the eighth out of nine lessons in the Cybersecurity Essentials Expert Insights course that’s designed to give the viewer a direct, hands-on approach to digital security practices to start doing today. After viewing this lesson, the learner will know how wire fraud can happen and how to never be a victim of it. | BizLibrary |
| Cybersecurity Fundamentals | Welcome to the “Cybersecurity Fundamentals” course, which is designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This course, comprising 16 lessons, introduces key cybersecurity principles, including understanding common cyber threats (such as phishing, malware, hackers, and social engineering), data protection strategies, password management, secure communication practices, social media safety guidelines, and the importance of adhering to organizational cybersecurity policies. Additionally, viewers will learn how to recognize vulnerabilities, respond to incidents, and implement preventative measures. No matter your role, this course will empower you with practical skills to enhance your organization's cybersecurity defenses and protect sensitive information. This is an updated version of an earlier BizLibrary Productions course, “Cybersecurity Toolkit.” This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Cybersecurity Fundamentals: (In)Famous Data Breaches | Welcome to the “In (Famous) Data Breaches” lesson, which is the seventh of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson discusses five major data breaches in the U.S. In this experience, learners will understand how these attacks occurred, their impact, and the consequences for the organizations involved. By the end, viewers will understand the vast risk of cyber breaches and leaks, as well as mistakes to avoid in their own cybersecurity efforts. | BizLibrary |
| Cybersecurity Fundamentals: Cyberattacks | Welcome to the “Cyberattacks” lesson, which is the eighth of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson explains cyberattacks and ways to stay protected. This experience will fully define cyberattacks, discuss the motivations behind them, provide ways to stay safe, and help list some common signs that you’ve been attacked. | BizLibrary |
| Cybersecurity Fundamentals: Data Privacy | Welcome to the “Data Privacy” lesson, which is the first of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson’s purpose is to help learners understand the importance of safeguarding valuable data. This experience explains what kind of data is valuable and needs to be protected, as well as the important role cybersecurity has in safeguarding valuable data. This lesson also dives into why it’s up to every employee to keep data protected, what happens during a data breach, and the top causes for data loss for organizations. | BizLibrary |
| Cybersecurity Fundamentals: Email Security | Welcome to the “Email Security” lesson, which is the second of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson’s goal is to help learners protect their email accounts from phishing and other forms of cyberattacks. This experience explains common ways email accounts can be hacked and teaches the basic practices every employee should do to keep their email accounts protected. | BizLibrary |
| Cybersecurity Fundamentals: End-User Security Tips | Welcome to the “End-User Security Tips” lesson, which is the 14th of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson’s purpose is to help learners understand the practices they can start doing today that will help ensure the protection of sensitive data. This lesson dives into tips regarding keeping secure passwords, safeguarding data, and steering clear of phishing attempts. | BizLibrary |
| Cybersecurity Fundamentals: Hackers | Welcome to the “Hackers” lesson, which is the 10th of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson’s purpose is to help learners understand who hackers are, including the different categories. Viewers will learn the basics of the various techniques and approaches hackers use that require special cybersecurity protections. | BizLibrary |
| Cybersecurity Fundamentals: Insider Threats | Welcome to the “Insider Threats” lesson, which is the third of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. The goal of this lesson is to help learners understand how internal or authorized users can pose a risk to data security. This experience dives into different types of insider threats and how to address the cybersecurity risk of each. This lesson is part of the “Cybersecurity Toolkit,” a series of video lessons designed to cover everything you need to know about keeping your workplace safe from cyberattacks. | BizLibrary |
| Cybersecurity Fundamentals: Malware | Welcome to the “Malware” lesson, which is the fourth of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. The goal of this lesson is to teach learners what malware is and how to limit potential damage. This experience explains different types of malware and why it’s so important for employees to uphold strong cybersecurity practices. | BizLibrary |
| Cybersecurity Fundamentals: Monitoring Employee Devices with Acceptable Use Policies | Welcome to the “Monitoring Employee Devices with Acceptable Use Policies” lesson, which is the ninth of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson discusses the use of AUPs to protect employee’s devices. Organizations will walk away knowing what AUPs are, why they’re helpful, what to include in their own, and best practices for implementing and maintaining them. | BizLibrary |
| Cybersecurity Fundamentals: Protecting Personal Devices | Welcome to the “Protecting Personal Devices” lesson, which is the 11th of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson’s purpose is to help employees properly protect their sensitive data when using personal devices. Employees will leave this experience with an understanding of the IoT, how it’s relevant to their personal devices, and ways to keep their devices safe. | BizLibrary |
| Cybersecurity Fundamentals: Protecting Yourself Against Phishing Schemes | Welcome to the “Protecting Yourself Against Phishing Schemes” lesson, which is the 15th of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson discusses a common cyberattack—phishing. This experience discusses 11 ways viewers can stay safe from these attacks and protect their cybersecurity. | BizLibrary |
| Cybersecurity Fundamentals: Safer Passwords | Welcome to the “Safer Passwords” lesson, which is the 12th of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson’s purpose is to help learners improve the security of the passwords they use for all of their accounts. This experience explains password managers and the rules of good password management. This training also covers how to craft a strong password and keep it secure. | BizLibrary |
| Cybersecurity Fundamentals: Social Engineering | Welcome to the “Social Engineering” lesson, which is the 13th of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson discusses a common cyberattack—social engineering. In this experience, viewers learn what social engineering is, common strategies, how social engineers carry out attacks, and a few tips for protecting themselves from this cyber threat. | BizLibrary |
| Cybersecurity Fundamentals: Social Media Tips for Employees | Welcome to the “Social Media Tips for Employees” lesson, which is the final of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson provides ways for employees to stay protected against cyberattacks through social media. When cyberthieves attack employee’s personal social media accounts, this can be detrimental to them and their companies. By the end of this experience, viewers will have 8 tips for staying safe and responsibly protecting their social media presence. | BizLibrary |
| Cybersecurity Fundamentals: Social Media Tips for Organizations | Welcome to the “Social Media Tips for Organizations” lesson, which is the sixth of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson provides ways for companies to stay protected against cyberattacks through social media. This experience will discuss why social media can pose a risk and three tips for keeping your organization secure. | BizLibrary |
| Cybersecurity Fundamentals: Types of Phishing | Welcome to the “Types of Phishing” lesson, which is the fifth of 16 in the “Cybersecurity Fundamentals” course designed to cover everything you need to know about keeping your workplace safe from cyberattacks. This lesson is created to help learners understand various common phishing schemes. This experience explains what phishing is, what tactics it commonly includes, and various strategies for attacks. | BizLibrary |
| Cybersecurity Overview | Welcome to the “Cybersecurity Overview” video lesson intended to help learners get an overview education on cybersecurity. This lesson covers the definition of cybercriminals, known as “black hats,” common cyberattacks, and signs of cyber infection. You will also learn useful tips on staying secure against cybercrime. With the high daily use of technology, this video is a one-stop shop for all you need to know to protect yourself and your devices. | BizLibrary |
| Data Theft: an Ongoing Concern | The theft of intellectual property and personal data is a widespread, growing and expensive problem. In this report, we’ll take a close look at data theft and offer advice and best practices that will help organizations to get their arms around this challenging and potentially catastrophic security and business threat. This program features attorney and technologist, Peter Vogel, of the law firm Foley & Lardner LLP. Vogel combines his technical and business background with his legal expertise to assist companies with IT and Internet litigation, dispute resolution and contract negotiation. | BizLibrary |
| Digital Security Awareness (Part 1 of 4): Threats | Digital Security is an ever growing and more complex topic as time goes on. This course will start you off with to what are threats, what is social engineering and how to understand and define risk. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Overview; (b) Security Domains; (c) What Is Security?; (d) Are You at Risk?; (e) So What About You?; (f) Course Goals; (g) What Will We Cover?; (h) Social Engineering. Lesson 2: (a) What Is Social Engineering?; (b) Social Engineering Defense; (c) Manipulation; (d) Why Social Engineering Works; (e) Personal Precautions. Lesson 3: (a) What Is Risk?; (b) What Are Threats?; (c) Why Worry?; (d) Risk Options; (e) Eliminate; (f) Mitigate; (g) Share; (h) Ignore; (i) Accept; (j) Single Point of Failure; (k) Reducing Risk; (l) What Else Can Be Done?. | BizLibrary |
| Digital Security Awareness (Part 2 of 4): Data | Digital Security Awareness continues in this course with Data Classification as well as what is Data Leakage. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Policies for Data Sharing; (b) Privilege Creep; (c) How to Classify; (d) Information Value; (e) How to Classify (Cont.); (f) Evaluate and Divide; (g) How to Classify (Cont. Again); (h) Structured and Unstructured Data. Lesson 2: (a) Data Classification; (b) What Could Happen?; (c) What Type of Policies?; (d) Destroying Data; (e) How to Destroy Data. Lesson 3: (a) Data Leakage; (b) Data Classification; (c) Frequency; (d) Accidental vs. Intentional; (e) Accidental Loss; (f) Mislabeling Data; (g) Social Media Leakage; (h) Preventing Leakage; (i) Go Slow; (j) Encrypt and Protect; (k) Be Safe. | BizLibrary |
| Digital Security Awareness (Part 3 of 4): Protection | In part 3 of Digital Security Awareness, this course covers ransomware, how to protect digital information as well as different types of malware. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What Is Ransomware?; (b) Malware; (c) Ransomware on the Rise; (d) How Does It Work?; (e) Ransomware Attachment; (f) The Attack; (g) What Happens When It Happens; (h) Option 1; (i) Option 2; (j) Prevent; (k) Backups Save You. Lesson 2: (a) Protecting Digital Information; (b) Backup Strategies; (c) What to Backup; (d) Store Backups; (e) Where to Store Backups; (f) How to Perform Backups; (g) Demo: Backup Windows; (h) Virtualization Solutions. Lesson 3: (a) Commonly-Used Programs; (b) Backup Management Practices; (c) AAA. Lesson 4: (a) Introduction; (b) Basic Definitions; (c) What to Look for; (d) How You Can Get Infected. Lesson 5: (a) Know the Extensions; (b) Demo: Understanding File Extensions; (c) What to Install. | BizLibrary |
| Digital Security Awareness (Part 4 of 4): Security | Digital Security Awareness wraps up with this course on how to think about security from end to end, passwords, security policies as well as what to do moving forward. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Security from End to End; (b) Physical Security; (c) Other Things to Think About; (d) Home/Workstation Security; (e) Theft; (f) Encryption; (g) Demo: Encryption; (h) Secure E-mail Use; (i) Handheld Electronics. Lesson 2: (a) Passwords; (b) Username; (c) How Does It Work?; (d) Password Strength; (e) Strength Comes from Length; (f) More Math; (g) Password Hashing; (h) Is My Password Hashed?; (i) Password Management; (j) Benefits; (k) Recommendations. Lesson 3: (a) E-mail; (b) Securing E-mail Communication; (c) E-mail Encryption; (d) Unknown Senders; (e) Stopping Spam; (f) E-mail Attachments; (g) Other E-mail Worries; (h) What to Do about E-mail Malware; (i) How to Avoid SPAM; (j) Secure Web Browsing. Lesson 4: (a) Certificates; (b) Secure Web Browsing (Cont.); (c) Demo: Secure Web Browsing Basics; (d) Instant Messages and Social Sites. Lesson 5: (a) Security Policies; (b) Security Policies (Cont.); (c) Security Policies as Agreements; (d) Acceptable Behavior; (e) Defining an Incident; (f) Response Teams; (g) Response Teams (Cont.); (h) Response Checklist; (i) Response Checklist (Cont.); (j) Bring Your Own Device; (k) Benefits; (l) Issues; (m) Mobile Device Management. Lesson 6: (a) Education and Awareness; (b) Education and Awareness (Cont.); (c) Individuals; (d) Organizations; (e) Security Domains. | BizLibrary |
| Expert Insights: Cybersecurity Essentials with Robert Siciliano | Welcome to the “Cybersecurity Essentials with Robert Siciliano” Expert Insights course that’s designed to give the viewers a direct, hands-on course on digital security practices they need to start doing today. Robert Siciliano is a security analyst, author, and identity theft expert. He’s a regular keynote speaker for security events, has been interviewed on many networks and quoted in many publications. As you’ll see in this course, Robert is engaging and motivating with his practical, actionable approach to cybersecurity. After viewing this course, the learner should know the dangers that exist for their data they want to protect, and the steps to take today to safeguard it. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Identity Theft Prevention with Robert Siciliano | Welcome to the “Identity Theft Prevention with Robert Siciliano” Expert Insights course that’s designed to help you protect yourself from fraud and scams. Robert knows what you need to do today to best prevent identity theft from happening to you, including why the wide variety of identification puts you at risk, how to prevent fake accounts being set up in your name, common types of scams, and how to protect your credit cards and devices. After viewing this course, the learner will have actionable steps they can take to set themselves up to protect themselves from fraud. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| How Cybercriminals Continue To Successfully Sneak Into Your Inbox! | Today’s cybercriminals are still sneaking into our email inboxes, and, with some 215 billion emails being received on a daily basis around the globe, that situation is likely to continue for the foreseeable future. In this report, we’ll explore the most current and pervasive types of email threats. In addition, we’ll offer advice and best practices to help keep cyber criminals and hackers out of the inbox and improve your organization’s email security. Today’s program features attorney and technologist, Peter Vogel, of the law firm, Foley & Lardner LLP. Vogel combines his technical and business background with his legal expertise to assist companies with IT and Internet litigation, dispute resolution and contract negotiation. After viewing the program, you should be able to: • Understand the current tactics cybercriminals are using to compromise systems and networks, via business and individual email accounts • Recognize the risks associated with Cloud-based email systems and what organizations can do to minimize the threat • Identify, best practices to help IT and business leaders keep email systems safe and secure • Discuss how end-users can do their part to improve their organization’s email security and cyber resilience | BizLibrary |
| Identity Theft Prevention: Common Types of Scams | Welcome to the “Identity Theft Prevention: Common Types of Scams” Expert Insights lesson designed to teach viewers about common types of fraud, such as account takeover fraud, and tax-related identity theft. This lesson is the fourth out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After viewing this lesson, the learner will be aware of how to prevent these common types of scams from occurring. | BizLibrary |
| Identity Theft Prevention: Credit Card Security | Welcome to the “Identity Theft Prevention: Credit Card Security” Expert Insights lesson designed to teach viewers how to protect their credit card and bank accounts from fraud and scams. This lesson is the fifth out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After viewing this lesson, learners will be able to proactively protect their credit cards and bank accounts from fraud and scams. | BizLibrary |
| Identity Theft Prevention: Fake IDs | Welcome to the “Identity Theft Prevention: Fake IDs” Expert Insights lesson designed to explain why different types of identification are most vulnerable to identity theft. This lesson is the second out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After watching this lesson, the viewer will understand why signatures, birth certificates, driver’s licenses, and so on, are prone to fraud and identity theft. | BizLibrary |
| Identity Theft Prevention: Introduction | Welcome to the “Identity Theft Prevention: Introduction” Expert Insights lesson designed to give the viewer a brief introduction to Robert Siciliano and why it’s important to make protecting against identity theft, fraud, and scams a priority. This lesson is the first out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After viewing this lesson, the viewer should understand why they need to watch this course and what they can expect to learn. | BizLibrary |
| Identity Theft Prevention: Preventing Fake Accounts | Welcome to the “Identity Theft Prevention: Preventing Fake Accounts” Expert Insights lesson designed to explain why a credit freeze will help prevent fraud. This lesson is the third out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After viewing this lesson, the viewer will understand how to initiate a credit freeze, as well as the pros and cons of freezing credit accounts. | BizLibrary |
| Identity Theft Prevention: Security for ATMs & Secondhand Devices | Welcome to the “Identity Theft Prevention: Security for ATMs & Secondhand Devices” Expert Insights lesson designed to teach the viewer why third-party ATMs are not secure and how to protect their account as much as possible when using ATMs and other devices. This lesson is the sixth out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After viewing this lesson, learners will be aware of the risks of using third-party ATMs and other devices. | BizLibrary |
| Identity Theft Prevention: Steps to Take | Welcome to the “Identity Theft Prevention: Steps to Take” Expert Insights lesson designed to recap the actions the viewer can take to prevent themselves from being victim to identity theft. This lesson is the last out of seven lessons in the “Identity Theft Prevention” Expert Insights course that’s designed to help viewers take action to protect themselves against fraud and scams. After viewing, learners will be reminded of the takeaways from this course and what they need to do to stay protected! | BizLibrary |
| Introduction to Cyber Security | Simplilearn | |
| Making Emails CAN-SPAM Compliant | Welcome to the “Making Emails CAN-SPAM Compliant” video lesson created to break down the CAN-SPAM Act so learners can understand its importance related to sending commercial emails. This lesson explains the CAN-SPAM Act’s history as well as its seven main requirements for businesses to follow. It also distinguishes between CAN-SPAM’s relevance to commercial, transactional, and relationship content. Ultimately, viewers of this lesson will have a general understanding of the CAN-SPAM Act and how to be compliant with it. | BizLibrary |
| Microsoft 365 Security Administration (Part 1 of 4): Implement and Manage Identity and Access | Candidates for this (MS-500) exam implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. The Microsoft 365 Security Administrator proactively secures M365 enterprise environments, responds to threats, performs investigations, and enforces data governance. This course covers Domain 1 of the exam, which is 30-35% of the test. Knowledge covered includes: User and Group Management, Identity Synchronization and Protection, and Access Management. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is User and Group Management; (b) Preparing the Lab Environment; (c) Trial Subscription; (d) Portal; (e) Create Azure Subscription; (f) Virtual Box; (g) Import Virtual Box. Lesson 2: (a) Identity and Access Management Concepts; (b) Evolution of Threats; (c) Identity Challenges; (d) Identityis the New Perimeter; (e) Governance Process; (f) The Zero Trust Model; (g) Zero Trust Concepts; (h) Plan for Zero Trust; (i) Zero Trust Networking. Lesson 3: (a) Plan your Identity and Authentication Solution; (b) Provisioning Options; (c) Authentication Options; (d) Cloud Only; (e) Hybrid Authentication; (f) Directory Synchronization; (g) AD Connect. Lesson 4: (a) User Accounts and Roles; (b) User Identities; (c) Demo: Provision User Accounts. Lesson 5: (a) Identity Management; (b) Privileged Identity Management; (c) Configure PIM; (d) Hybrid Identities; (e) Privileged Access Management; (f) PAM Process Flow. Lesson 6: (a) Plan Directory Synchronization; (b) Plan Directory Overview; (c) Plan for Azure AD Connect; (d) Multi-Forest Scenario; (e) Pass Through Authentication. Lesson 7: (a) Configure and manage synchronized identities; (b) Azure AD Connect Prerequisites; (c) Setup AD Connect; (d) Azure AD Connect Health; (e) Demo: Azure AD Connect; (f) Manage users with Directory Synchronization; (g) Manage Groups with Directory Synchronization; (h) Troubleshoot Sync; (i) Demo: Synchronization. Lesson 8: (a) Password Management; (b) Password Policies and Authentication; (c) Multi-Factor Authentication; (d) Self-Service Password Management; (e) Password Alternatives; (f) Windows Hello for Business; (g) Azure AD Smart Lockout; (h) Demo: Verify Policy. Lesson 9: (a) Azure AD Identity Protection; (b) Azure AD Identity Protection Explained; (c) Detect Vulnerabilities; (d) Plan Your Investigation; (e) Demo: Identity Protection. Lesson 10: (a) Conditional Access; (b) Conditional Access Explained; (c) Conditional Access and Federated Authentication; (d) Demo: Conditional Access; (e) Configure Azure AD application proxy; (f) Demo Access Reviews. Lesson 11: (a) Manage Device Access; (b) Plan for Device Compliance; (c) Configure Conditional Users and Groups; (d) Demo Conditional Users and Groups; (e) App Protection Policies; (f) Monitor Enrolled Devices; (g) Demo: Intune. Lesson 12: (a) Role Based Access Control (RBAC); (b) Plan for RBAC; (c) Azure RBAC Roles; (d) Demo: RBAC. Lesson 13: (a) Solutions for External Access; (b) Azure AD B2B Guest User Access; (c) Properties of AD B2B User; (d) External Sharing and Azure AD B2B Colab; (e) Teams Guest Access; (f) Customer Lockbox. | BizLibrary |
| Microsoft 365 Security Administration (Part 2 of 4): Implement and Manage Threat Protection | Candidates for this (MS-500) exam implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. The Microsoft 365 Security Administrator proactively secures M365 enterprise environments, responds to threats, performs investigations, and enforces data governance. This course covers Domain 2 of the exam, which is 20-25% of the test. The knowledge covered include: Security in Microsoft 365, Threat Protection, Threat Management and Mobility. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Threat Vectors and Data Breaches; (b) The Workplace and Threat Landscape; (c) Phishing; (d) Spoofing; (e) Spam and Malware; (f) Account Breach; (g) Data Exfiltration; (h) Data Deletion; (i) Coin Mining; (j) Other Attacks. Lesson 2: (a) Security Strategy and Principles; (b) Security Principles; (c) Measuring Security Success; (d) Defenders Dilemma; (e) Raise Attackers Cost; (f) Microsoft Security Solutions; (g) Security Center; (h) Demo: Security Center; (i) Exchange Online Protection; (j) Cloud Application Security. Lesson 3: (a) Secure Score; (b) Secure Score Explained; (c) Demo: Secure Score Dashboard; (d) Secure Score API; (e) Improve Scurity Posture. Lesson 4: (a) Exchange Online Protection (EOP); (b) Anti-Malware Pipeline; (c) Zero-Hour Auto Purge; (d) Spoof Intelligence; (e) Manage Spoof Intelligence; (f) Demo: Spoof. Lesson 5: (a) Office 365 Advanced Threat Protection; (b) ATP Expands on Exchange Online Protection; (c) Safe Attachments; (d) Safe Links; (e) ATP for SharePoint and OneDrive; (f) Manage Safe Attachments; (g) Safe Attachment Policies; (h) Demo: Create Safe Attachment Policy; (i) Create with PowerShell; (j) Demo: Modify policy; (k) End-user Experience with Safe Attachments. Lesson 6: (a) Manage Safe Links; (b) Demo: Create Safe Links; (c) Create Safe Link Policies with PowerShell; (d) Demo: Modify Safe Links; (e) End-User Experience with Safe Links. Lesson 7: (a) Azure Advanced Threat Protection; (b) Azure ATP Explained; (c) Demo: Azure ATP. Lesson 8: (a) Microsoft Defender Advanced Threat Protection; (b) Defender ATP Explained; (c) Configure Defender ATP; (d) Defender ATP with security Center; (e) Defender Application Control; (f) Demo: Windows Defender; (g) Security Configuration Framework. Lesson 9: (a) Security Dashboard; (b) Threat Dashboard; (c) Demo: Threats; (d) More Insights; (e) Demo: Alert; (f) Threat Investigation and Response; (g) Threat Explorer; (h) Demo: threat Explorer; (i) Automated Investigation Response; (j) Demo: Automated Investigation Response; (k) Graph Security API. Lesson 10: (a) Azure Sentinel; (b) Sentinel Overview; (c) Connect Data Sources; (d) Analytics; (e) Demo: Sentinel. Lesson 11: (a) Mobile Application Management (MAM); (b) Mobile Application Management; (c) Using Configuration Manager; (d) Application Considerations; (e) Mobile Device Management (MDM); (f) Compare MDM and Intune; (g) Policy Settings for Mobile Devices; (h) Control Email and Document Access; (i) Demo: Control Access. Lesson 12: (a) Deploy Mobile Device Services; (b) Activate MDM Services; (c) Deploy MDM; (d) Configure APN Certificate for IOS; (e) Define Corporate Device Enrollment Policy; (f) Enroll Devices to MDM; (g) Enroll Windows 10 and Android Devices; (h) Demo: Enrollment; (i) Enrollment Rules; (j) Multi-Factor Authentication Considerations. | BizLibrary |
| Microsoft 365 Security Administration (Part 3 of 4): Implement and Manage Information Protection | Candidates for this (MS-500) exam implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. The Microsoft 365 Security Administrator proactively secures M365 enterprise environments, responds to threats, performs investigations, and enforces data governance. This course covers Domain 3 of the exam, which is 15-20% of the test. Knowledge covered includes: Cloud Application Security, Information Protection, Rights Management and Encryption, Data Loss Prevention. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Deploy Cloud Application Security; (b) Cloud App Security; (c) Deploy Cloud App Security; (d) Control Cloud Apps with Policies; (e) App Connectors; (f) Use Cloud App Security Information; (g) Risk Score; (h) Manage Alerts. Lesson 2: (a) Information Protection Concepts; (b) Information Protection Lifecycle; (c) Digital Estate; (d) Classification Journey; (e) Sensitivity Labels; (f) Sensitivity Label Policies; (g) Create Sensitivity Labels and Policies; (h) Demo: Classification; (i) Sensitivity labels and Information Protection. Lesson 3: (a) Archiving in Microsoft 365; (b) Archiving in 365; (c) Archiving in Exchange; (d) Records Management. Lesson 4: (a) Retention in Microsoft 365; (b) Retention Policies; (c) Messaging Records Management in Exchange; (d) Retention Tags; (e) Calculate Retention. Lesson 5: (a) Retention Policies in Compliance Center; (b) Retention Explained; (c) Retention Labels with Policies; (d) Demo: Retention; (e) Event Driven Retention. Lesson 6: (a) Archiving and Retention in Exchange; (b) Create Retention Tags; (c) Demo: Create Retention tags; (d) In-place Records Management in SharePoint; (e) Records Management; (f) Benefits of Record Management; (g) Demo: Records Management. Lesson 7: (a) Information Rights Management (IRM); (b) Information Rights Management; (c) Encryption Options; (d) Rights Management in Exchange; (e) Applying IRM Protection to Email; (f) Rights Management in Sharepoint; (g) Applying IRM Protection. Lesson 8: (a) Secure Multi-purpose Internet Mail Extension; (b) S-MIME Explained; (c) Applying Digital Signatures; (d) S-MIME Messages; (e) Digital Signatures and Encryption; (f) Triple Wrapped Messages. Lesson 9: (a) Office 365 Message Encryption; (b) Message Encryption Explained; (c) How Encryption Works; (d) Working with Encrypted Emails. Lesson 10: (a) DLP Fundamentals; (b) DLP Capabilities; (c) Sensitve Information; (d) Conditions and Actions; (e) Policy Tips; (f) Policy Templates; (g) Use DLP Policies. Lesson 11: (a) Create a DLP Policy; (b) Demo: DLP; (c) Customize a DLP policy; (d) Demo: Customize DLP. Lesson 12: (a) Create a DLP Policy to protect documents; (b) Demo: Create Managed Property; (c) Policy Tips; (d) Policy Tips in Email; (e) Policy Tips in Office. | BizLibrary |
| Microsoft 365 Security Administration (Part 4 of 4): Manage Governance and Compliance Features | Candidates for this (MS-500) exam implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. The Microsoft 365 Security Administrator proactively secures M365 enterprise environments, responds to threats, performs investigations, and enforces data governance. This course covers Domain 3 of the exam, which is 25-35% of the test. Knowledge covered includes: Compliance in Microsoft 365, Insider Risk Management and Discover and Respond. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Compliance Center; (b) Demo: Compliance Center; (c) Compliance Score Componennts; (d) Compliance Score Assessments. Lesson 2: (a) Insider Risk; (b) Insider Risk Management Explained; (c) Configure Insider Risk Management; (d) Risk Alerts; (e) Communications Compliance; (f) Data Protection Regulation. Lesson 3: (a) Privileged Access; (b) PAM in office 365; (c) PAM Flow; (d) Customer Lockbox. Lesson 4: (a) Information Barriers; (b) Information Barrier Policies; (c) Innformation Barriers in Teams. Lesson 5: (a) Building Ethical Walls in Exchange Online; (b) Ethical Walls in Exchange Online; (c) Ethical Walls using Groups; (d) Demo: Walls; (e) Best Practices. Lesson 6: (a) Content Search; (b) Design Content Search; (c) Demo: Content Search; (d) Clone Content Search; (e) Configure Search Permissions; (f) Search Third Party Data; (g) Demo: Search Third Party. Lesson 7: (a) Audit Log Investigations; (b) Audit Log Search Explained; (c) Demo: Auditing. Lesson 8: (a) Advanced eDiscovery; (b) eDiscovery Workflow; (c) Configure Advanced eDiscovery; (d) Analyze Data in Advanced eDiscovery. | BizLibrary |
| OWASP Top 10 2021 (Part 1 of 4) | In this course, the student will get an overview of the OWASP Top 10 2021. The OWASP® (“Open Worldwide Application Security Project”) Foundation first published the OWASP Top 10 list in 2003. Since then, the list has been updated in 2004, 2007, 2010, 2013, and 2017. The most recent update was published in 2021. Security threats and related risks that make the list at any point are identified by their rank on the list and the year of the list. The OWASP Top 10 list provides information about the top 10 security threats and related risks software developers need to know and think about as they build their applications. The security threats and related risks are primarily focused on web applications, but since the beginning, the Top 10 list has been helping many software developers understand and counter the most critical security threats and related risks in many kinds of applications. This course covers an introduction to the history of the top ten. as well as Broken access Controls, cryptographic failures, and Injection. | BizLibrary |
| OWASP Top 10 2021 (Part 2 of 4) | In this course, the student will get an overview of the OWASP Top 10 2021. The OWASP® (“Open Worldwide Application Security Project”) Foundation first published the OWASP Top 10 list in 2003. Since then, the list has been updated in 2004, 2007, 2010, 2013, and 2017. The most recent update was published in 2021. Security threats and related risks that make the list at any point are identified by their rank on the list and the year of the list. The OWASP Top 10 list provides information about the top 10 security threats and related risks software developers need to know and think about as they build their applications. The security threats and related risks are primarily focused on web applications, but since the beginning, the Top 10 list has been helping many software developers understand and counter the most critical security threats and related risks in many kinds of applications. This course covers Insecure Design, Security Misconfiguration and Vulnerable and Outdated Components. | BizLibrary |
| OWASP Top 10 2021 (Part 3 of 4) | In this course, the student will get an overview of the OWASP Top 10 2021. The OWASP® (“Open Worldwide Application Security Project”) Foundation first published the OWASP Top 10 list in 2003. Since then, the list has been updated in 2004, 2007, 2010, 2013, and 2017. The most recent update was published in 2021. Security threats and related risks that make the list at any point are identified by their rank on the list and the year of the list. The OWASP Top 10 list provides information about the top 10 security threats and related risks software developers need to know and think about as they build their applications. The security threats and related risks are primarily focused on web applications, but since the beginning, the Top 10 list has been helping many software developers understand and counter the most critical security threats and related risks in many kinds of applications. This course covers Identification and Authentication Failures and Software and Data Integrity Failures. | BizLibrary |
| OWASP Top 10 2021 (Part 4 of 4) | In this course, the student will get an overview of the OWASP Top 10 2021. The OWASP® (“Open Worldwide Application Security Project”) Foundation first published the OWASP Top 10 list in 2003. Since then, the list has been updated in 2004, 2007, 2010, 2013, and 2017. The most recent update was published in 2021. Security threats and related risks that make the list at any point are identified by their rank on the list and the year of the list. The OWASP Top 10 list provides information about the top 10 security threats and related risks software developers need to know and think about as they build their applications. The security threats and related risks are primarily focused on web applications, but since the beginning, the Top 10 list has been helping many software developers understand and counter the most critical security threats and related risks in many kinds of applications. This course covers Security Logging and Monitoring Failures, Server Side Request Forgery and conclusion. | BizLibrary |
| Payment Card Industry Data Security Standard (PCI DSS) Compliance | Welcome to the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course. This course comprises seven lessons and is designed to give professionals who need to comply with this regulation the information they need to protect cardholder data. Each lesson in this course focuses on one goal in the PCI DSS framework. After taking this course, financial professionals will feel knowledgeable about what this legal requirement is asking of them. | BizLibrary |
| PCI DSS Compliance for Restaurant Employees | Any business that accepts payment through credit cards must achieve and maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS) administered by the PCI Security Standards Council. Focused, regular training is a key part of PCI DSS compliance. Upon hire, and annually thereafter, staff members must receive training on the importance of cardholder data security, and how to ensure it. | BizLibrary |
| PCI DSS Compliance: Build and Maintain a Secure Network | Welcome to the “PCI DSS Compliance: Build and Maintain a Secure Network” video lesson. This lesson is the second in the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. This video is designed to cover the first goal of the PCI DSS framework, which centers on network security controls and applying secure configurations to all system components. After viewing, learners will have a high-level understanding of the obligations involved in meeting this goal of the standard in place to protect cardholder data. | BizLibrary |
| PCI DSS Compliance: Implement Strong Access Control Measures | Welcome to the “PCI DSS Compliance: Implement Strong Access Control Measures” video lesson. This lesson is the fifth in the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. This video is designed to cover the fourth goal of the PCI DSS framework, which centers on restricting access to system components and cardholder data to protect it. After viewing, learners will have a high-level understanding of what’s needed to comply with controlling access to cardholder data, including physical access requirements and maintaining a list of point of interaction devices. | BizLibrary |
| PCI DSS Compliance: Introduction | Welcome to the “PCI DSS Compliance: Introduction” This lesson is the first in the Payment Card Industry Data Security Standard (PCI DSS) Compliance course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. After viewing this video, learners will have an overarching five-step process for compliance, as well as understand the purpose of the law in protecting cardholder data. | BizLibrary |
| PCI DSS Compliance: Maintain a Vulnerability Management Program | Welcome to the “PCI DSS Compliance: Maintain a Vulnerability Management Program” video lesson. This lesson is the fourth in the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. This video is designed to cover the third goal of the PCI DSS framework, which centers on addressing malicious software that may gain access to your company’s data. After viewing, learners will have a high-level understanding of what’s needed to comply with the requirement of developing and maintaining secure systems and software. | BizLibrary |
| PCI DSS Compliance: Maintain an Information Security Policy | Welcome to the “PCI DSS: Maintain an Information Security Policy” video lesson. This lesson is the final lesson in the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. This video is designed to cover the sixth goal of the PCI DSS framework, which centers on developing a comprehensive information security policy. After viewing, learners will know what this policy needs to include, as well as how to create an incident response plan. | BizLibrary |
| PCI DSS Compliance: Protect Account Data | Welcome to the “PCI DSS Compliance: Protect Account Data” video lesson. This lesson is the third in the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. This video is designed to cover the second goal of the PCI DSS framework, which centers on protecting customers’ information. After viewing, learners will have a high-level understanding of how to approach this requirement using technology-based security and personnel based security. | BizLibrary |
| PCI DSS Compliance: Regularly Monitor and Test Networks | Welcome to the “PCI DSS Compliance: Regularly Monitor and Test Networks” video lesson. This lesson is the sixth in the “Payment Card Industry Data Security Standard (PCI DSS) Compliance” course, which comprises seven lessons and is designed to inform financial professionals about what they need to know to comply with the PCI DSS requirements. This video is designed to cover the fifth goal of the PCI DSS framework, which centers on logging and monitoring all access to system components and cardholder data for the purposes of remediating a potential data breach. After viewing, learners will have a high-level understanding of the steps that should be taken to test your organization’s system and network security regularly to remain compliant. | BizLibrary |
| Protecting Data and Sensitive Information at Work | An organization’s data is a valuable asset that needs to be protected from unauthorized access by competitors, cybercriminals, or any unverified third party. It is important to have strict policies around sensitive information. Know who can access it, and follow the proper steps for sharing it. This helps ensure security, compliance and trust within your organization. In this video psychologist Eve Ash explains the importance of protecting sensitive data and information. | BizLibrary |
| Protection of Privacy and Business Confidential Information | Welcome to the “Protection of Privacy and Business Confidential Information” course which is designed to prepare employees who encounter sensitive data in their roles on the basics of keeping that data secure. This lesson covers the types of data that need to be protected, penalties organizations may face for failing to protect it, and best practices for employees. After watching this course, viewers will understand which types of data they need to keep confidential, such as trade secrets and PII, and know the basics on keeping that information as protected as possible. | BizLibrary |
| Protection of Privacy and Business Confidential Information: Best Practices | Welcome to “Best Practices,” the final of two lessons in the “Protection of Privacy and Business Confidential Information” course, designed for employees who encounter sensitive data that needs to be protected so they can help keep it secure. This lesson covers ten best practices that all employees should follow to improve the security of data they manage. This lesson also has critical takeaways for employees so they can make a positive impact on the people behind the data and uphold its integrity. | BizLibrary |
| Protection of Privacy and Business Confidential Information: Types of Protected Data and Penalties | Welcome to the “Types of Protected Data and Penalties” lesson. This lesson is the first of two in the “Protection of Privacy and Business Confidential Information” course, designed for employees who encounter sensitive data that needs to be protected so they can help keep it secure. This lesson covers types of sensitive information that require protection, such as trade secrets, PII, and health information. It also covers the penalties for failing to adequately protect it. After viewing, learners will be able to identify the types of data they come across and better determine if it’s required to be kept secure. They will also know the consequences for noncompliance. | BizLibrary |
| Test Your Phishing Recognition Skills | Welcome to the “Test Your Phishing Recognition Skills” video lesson. This interactive lesson is designed to strengthen viewers’ detection skills for phishing scams. First, this lesson covers why phishing recognition is vital for an organization's future as critical data is at stake. Then, it gives six realistic examples of common phishing methods, such as scam emails that appear to be from trusted organizations but are actually trying to steal your information. Finally, this lesson explains what to do if you fall for a phishing scam. After viewing this lesson, learners should feel more confident that they can see right through a phishing scam and protect their organization's data! | BizLibrary |
| The Industrial Internet of Things | Welcome to “The Industrial Internet of Things” lesson meant to introduce learners to how they can apply healthy cybersecurity practices to the Industrial Internet. Viewers will learn what the Industrial Internet of Things is, the importance of protecting it against hackers and malware, and what they can do in their role to help keep it secure. (Tags: IIoT, IoT) | BizLibrary |
Data and analytics
| Course Name | Description | Partner |
|---|---|---|
| All About the NAID Certification | Welcome to “All About the NAID Certification,” a video lesson meant to describe what the NAID AAA Certification is and how your company could benefit from being certified. This lesson begins by providing some background on the National Association for Information Destruction (NAID) and what its purpose is. It also goes over the benefits of being a certified member of the organization, as well as how NAID ensures compliance. Ultimately, after watching this lesson, you’ll understand the process for getting NAID AAA certified. | BizLibrary |
| Applied Data Science with Python | Simplilearn | |
| Automate With Power Query and Power Automate | Work less, achieve more. Connect apps, automate workflows, and eliminate manual work. | XelPlus |
| Big Data for Beginners | Welcome to the “Big Data for Beginners” video lesson intended to define big data and its related terms. This lesson first covers the three V’s of big data—high-volume, high-velocity, and high-variety—before describing how big data can aid in better decision making for an organization. The lesson defines a variety of big data terms, but it focuses in depth on different methods for analyzing unstructured data and the way that data mining is performed to find meaningful patterns. Ultimately, the viewer of this video lesson should come away with a basic understanding of big data and its terminology. | BizLibrary |
| Blockchain: Impact on Business and IT | Blockchain has come a long way since it first came on the radar in 2009 as the record-keeping technology behind the cryptocurrency, Bitcoin. Today, organizations are looking far beyond Bitcoin and are now building practical business applications with Blockchain technology. In this report, expert Mitesh Shah, takes a closer look at the current status of Blockchain technology and explores its impact on business and IT. By watching this program, viewers will gain insight and understanding into this fast-rising technology paradigm. Learning Objectives: After viewing this program, you should be able to: Understand where we are headed with Blockchain and why Identify the industries experiencing the best use cases for Blockchain Discuss the misconceptions, challenges and impact of Blockchain technology Recognize what businesses can do today to prepare for the widespread Blockchain | BizLibrary |
| Blockchain: Redefining Supply Chain Management | Blockchain, the revolutionary technology that enables digital currencies like Bitcoin, has found a new home of late, in of all places, Supply Chain Management! This technology allows organizations to manage and monitor transactions and track products to all points in their Supply Chain while saving time, money and effort. In this report, Peter Vogel, of the law firm, Foley & Lardner LLP, discusses the benefits Blockchain brings to the Supply Chain sector as well as some of the challenges that could impact its widespread adoption. By viewing this program, IT and business professionals will be better informed about the potential impact of the technology and what to consider before jumping on the Blockchain bandwagon. After viewing this program, you should be able to: Understand the trends shaping Blockchain and Supply Chain Management Recognize the advantages Blockchain brings to the Supply Chain sector Identify what organizations need to consider before implementing Blockchain in their Supply Chain | BizLibrary |
| Business Analytics with Excel | Simplilearn | |
| Cybersecurity Fundamentals | Personal and organizational cybersecurity — threat landscapes, best practices, and strategies for protecting devices and data. | Mission Fuel |
| Data Analytics with R | Simplilearn | |
| Data Science with R Programming | Simplilearn | |
| Data Security Essentials | Protecting sensitive organizational and personal data — access controls, multifactor authentication, password hygiene, and physical security. | Mission Fuel |
| Fundamentals of Data Management with SQL | This meticulously designed course offers you an unparalleled opportunity to master the intricacies of SQL and database management, specifically tailored around the powerful MySQL environment. Whether you're aspiring to kickstart a career in tech or aiming to enhance your current skill set, this program is your key to unlocking a world of opportunities in the data-driven landscape of today. Begin with an immersive dive into the essentials of databases and SQL, where you'll grasp the fundamental concepts and roles of databases in managing and manipulating data. Progress through a series of skill-building sprints that guide you from setting up your MySQL environment to mastering sophisticated data retrieval techniques. You’ll learn through hands-on experience, creating and managing databases, and executing powerful SQL queries. Each SkillSprint is crafted to build your proficiency step-by-step, ensuring a thorough understanding of each aspect of SQL and database management. But this program isn’t just about learning; it’s about applying. The final stages of the course focus on real-world applications, allowing you to apply your newfound skills to practical scenarios. The culmination of your learning journey is a comprehensive review, designed to consolidate your knowledge. Upon completion, you’ll not only possess a deep, practical understanding of SQL and MySQL but also have practical experience that validates your skills in the eyes of employers and peers alike. Enroll now in the SkillSprints SQL Program and turn your potential into prowess with the power of SQL! | BizLibrary |
| Fundamentals of Data Management with SQL: Advanced Data Retrieval: Functions and Aggregates | Unlock the potential of SQL’s built-in functions and aggregate operations. This session covers how to use these tools for more sophisticated data analysis and retrieval, enhancing your data querying capabilities. | BizLibrary |
| Fundamentals of Data Management with SQL: Basic SQL Queries: SELECT and FROM | Begin your journey into data retrieval with simple yet powerful SELECT and FROM clauses. Learn how to construct queries to effectively extract data from your database, a foundational skill in SQL querying. | BizLibrary |
| Fundamentals of Data Management with SQL: Creating Databases and Tables | Learn how to design and create databases and tables in MySQL. This session covers understanding different data types, designing tables, and the fundamentals of database schema creation. | BizLibrary |
| Fundamentals of Data Management with SQL: Filtering data with WHERE and Operators | Explore the power of the WHERE clause and operators to filter and refine your SQL queries. This SkillSprint focuses on creating precise data queries, using various conditions to extract exactly what you need. | BizLibrary |
| Fundamentals of Data Management with SQL: Indexes and Optimization | Discover the significance of indexes in database performance and optimization. Learn how to create and use indexes to enhance the efficiency of your SQL queries, a key skill in database management. | BizLibrary |
| Fundamentals of Data Management with SQL: Inserting and Managing Data | Master the skills of inserting, updating, and deleting data in MySQL. Gain hands-on experience in data manipulation and management, essential for maintaining and updating database content effectively. | BizLibrary |
| Fundamentals of Data Management with SQL: Introduction to Databases and SQL | Dive into the essentials of databases and SQL. Learn the basic concepts and roles of databases in managing data, and get your first introduction to SQL and its significance in the tech world, specifically focusing on MySQL. | BizLibrary |
| Fundamentals of Data Management with SQL: Setting Up a MySQL Environment | Step into the practical world of SQL by setting up your MySQL environment. This SkillSprint guides you through installing MySQL, understanding its interface, and mastering basic commands for database interaction. | BizLibrary |
| Fundamentals of Data Management with SQL: Sorting and Grouping Data | Delve into advanced techniques of sorting and grouping data in SQL. Learn how to organize and summarize data efficiently using ORDER BY and GROUP BY clauses, essential for data analysis. | BizLibrary |
| Fundamentals of Data Management with SQL: Understanding and Implementing JOINs | Get to grips with JOINs, a crucial aspect of relational databases. This SkillSprint covers various types of JOINs and their applications, enabling you to link data across multiple tables effectively. | BizLibrary |
| Fundamentals of Financial Analysis | Understand financial data without the confusion. Learn to read reports and make smarter business decisions. | XelPlus |
| Intro to Data Literacy | Go From Data skeptic to data enthusiast! Are you a data skeptic? Are you overwhelmed by data? Do you find it difficult to make business decisions? This course is designed to turn data skeptics into data enthusiasts! Our certified analytics professional will prepare you to understand and engage in your organization’s data strategy, create a common framework for problem-solving with data, and employ a common language around basic tools. | BizLibrary |
| Intro to Data Literacy: BADIR – Analysis Plan Step | Piyanka and Christina will discuss the benefits of the analysis plan, and how to define an hypothesis. | BizLibrary |
| Intro to Data Literacy: BADIR – Business Question Framework | Learn what the purpose of the business question step is. | BizLibrary |
| Intro to Data Literacy: BADIR – Data Collection | Do you know the difference between good and bad data? Learn the benefits of good data collection in the third step of the process. | BizLibrary |
| Intro to Data Literacy: BADIR – Derive Insights | In this step you will learn why the 3 analysis questions are used and what they can tell you. | BizLibrary |
| Intro to Data Literacy: BADIR – Recommendations | Step 5 in the process shows you how to use data to tell a simple story that leads from insights to action. | BizLibrary |
| Intro to Data Literacy: Common Analytics Methodologies | Learn the four common analytics methodologies. | BizLibrary |
| Intro to Data Literacy: Data Analytics Roles | As you move forward in data analysis, you can choose from multiple roles available. | BizLibrary |
| Intro to Data Literacy: Hello Analytics! | Discover the difference between data analytics, business intelligence, and testing. | BizLibrary |
| Intro to Data Literacy: Introduction | Piyanka will give you an overview of what will be covered in this course. | BizLibrary |
| Intro to Data Literacy: Introduction to BADIR and Critical Thinking | You will learn how both data science and decision science are needed to achieve business results, and Piyanka will introduce the BADIR approach. | BizLibrary |
| Math Refresher for Statistics | Simplilearn | |
| Microsoft SQL Server BI 2019 (Part 1 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers: a discussion on BI Fundamentals, Data Conversion and Error Handling, Loops, Variables and Parameters, Packaging and Deployment as well as Measures. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to BI; (b) Create MSBI Solution; (c) Install SQL Server; (d) SQL Server and Data Tools; (e) Create Database. Lesson 2: (a) Control and Data Flows; (b) Using the Data Flow; (c) Mapping from Database; (d) Data Conversion; (e) Transform Data. Lesson 3: (a) Introduction to Lab 2; (b) Functions; (c) Data Conversion; (d) Errors. Lesson 4: (a) Introduction to Lab 3; (b) Loop; (c) Connection String; (d) Deploy Project. Lesson 5: (a) Packaging; (b) Deploy; (c) Create Parameter. Lesson 6: (a) Measures and Dimensions; (b) Dimension Tables; (c) Load Country Master. | BizLibrary |
| Microsoft SQL Server BI 2019 (Part 2 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers: Data Conversion, Sorting and Merging, Creating a Cube as well as Excel Display and Transactions. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Unicode Conversions; (b) Outputs; (c) Repeated ID. Lesson 2: (a) Optimization; (b) Mismatch; (c) Define DataType at Source. Lesson 3: (a) Sorting; (b) Delimted Text File; (c) Inner Join. Lesson 4: (a) SSAS Cubes; (b) SSAS Means Calculations; (c) Two Ways to Create a Project; (d) Query vs. Table. Lesson 5: (a) Time Series; (b) Schema Wizard; (c) Sync Browser. Lesson 6: (a) What Are Transactions?; (b) Situation One; (c) Checkpoints; (d) Guid. | BizLibrary |
| Microsoft SQL Server BI 2019 (Part 3 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers: Reporting, Matrix Tabular Parameters, Data Profiling, Hierarchical Dimensions, Drill downs and Sub reports, KPIS as well as Pivot, Aggregation and Calculations. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Reporting; (b) Customer Report; (c) Sorting; (d) Build Dropdown; (e) Connect Dropdown Data Sets. Lesson 2: (a) Expressions and Table Properties; (b) Matrix Reports; (c) Report Sorting; (d) SQL Dropdowns. Lesson 3: (a) Introduction to Data Profiling; (b) Data profile Destination; (c) Format Output. Lesson 4: (a) Introduction to Hierarchical Dimensions; (b) Hierachy; (c) Query input to Cube; (d) Create Hierarchical Dimension; (e) Hierarchical Dimension in Action. Lesson 5: (a) Introduction to Web Services; (b) WCF Test Client; (c) WSDL; (d) Result. Lesson 6: (a) Drilldown reports; (b) Add Row Group; (c) Group By. Lesson 7: (a) KPIs; (b) Status Indicator; (c) Trend; (d) Color Coding. Lesson 8: (a) Pivoting; (b) Pivot Key; (c) Sort Transformation; (d) Aggregation Transformation. Lesson 9: (a) Introduction to Calculations; (b) Calculator Member; (c) Visibility to No; (d) Measure vs. Calculation. | BizLibrary |
| Microsoft SQL Server BI 2019 (Part 4 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers: Executing SQL Tasks, Relationships, Script tasks and components, Graphical Reports, Partitions and Additive Measures. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Execute SQL Task; (b) Map Parameters; (c) SQL Query; (d) Foreach and Execute SQL. Lesson 2: (a) Regular Relationships; (b) Reference Relationship; (c) Many-to-Many Relationships; (d) Creating Many-to-Many Relationships. Lesson 3: (a) Introduction to Script Task; (b) Send Mail Task; (c) Script Task. Lesson 4: (a) Introduction to Script Component; (b) Edit Script for Source; (c) Data Transformation; (d) Split Data; (e) Script Component as Destination; (f) Debugging Script Component. Lesson 5: (a) Bar Chart Gauge and Indicators; (b) Chart Component; (c) Chart Areas; (d) Gauges and Indicators. Lesson 6: (a) Creating a Partition; (b) Partitioning for Efficiency; (c) Multiple Partitions; (d) Restrict Rows; (e) Processing Partitions. Lesson 7: (a) Introduction to CDC; (b) CDC Configuration Process; (c) CDC Phase 1; (d) CDC Phase 2; (e) Update and Delete Syntax; (f) CDC Results. Lesson 8: (a) Additive Measures; (b) Semi-Additive Measures; (c) Non-Additive Measures. | BizLibrary |
| Microsoft SQL Server BI 2019 (Part 5 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers: Buffer Size Tuning, Multi threading, Processing a Cube, Component Types, Architecture and Deployment and DQS. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Buffer Size Tuning; (b) Increase Buffer Size; (c) More Complex Program; (d) Allocating RAM; (e) Calculate Buffer Size. Lesson 2: (a) Introduction to Multithreading; (b) Implement Parallel Processing; (c) Parallelism Logic; (d) Partitioning in SQL; (e) Partition Script. Lesson 3: (a) Manual Processing; (b) XMLA Query; (c) SQL Server Agent; (d) Debugging XMLA. Lesson 4: (a) Synchronous Components; (b) Demo: Determine Synchronous Tasks; (c) Blocking Components. Lesson 5: (a) Architecture and Deployment; (b) IIS Configuration; (c) Deploy a Report; (d) SSRS Architecture. Lesson 6: (a) Intro to Data Quality; (b) DQS Installation; (c) Data Quality Client; (d) Domain Management; (e) Data Quality Projects; (f) DQS Administration. | BizLibrary |
| Microsoft SQL Server BI 2019 (Part 6 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers Tabular model, MDX, Data Mining, Page Splits and Aggregation. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Tabular Model; (b) Install PowerPivot; (c) PowerPivot Views; (d) Add PowerPivot Columns; (e) Explicit Calculations; (f) Multidimensional PowerPivot. Lesson 2: (a) Introduction to MDX; (b) Facts and Dimensions; (c) Where Clauses; (d) Sorting with MDX; (e) Axes. Lesson 3: (a) Reporting with MDX; (b) Select Multiple Facts; (c) CurrentMember and PrevMember; (d) Functions in MDX Queries. Lesson 4: (a) Introduction to Data Mining; (b) Data Mining Project; (c) Data Mining Wizard; (d) Data Mining Results; (e) Data Mining Views. Lesson 5: (a) SQL Server Pages; (b) Page Splits; (c) Page Split Issues; (d) Page Splits per Second; (e) Indexing Without Page Splits. Lesson 6: (a) Introduction to Aggregation; (b) Queries Without Aggregations; (c) Design an Aggregation; (d) Aggregation Usage; (e) Queries with Aggregations; (f) Workloads and Aggregations. | BizLibrary |
| Microsoft SQL Server BI 2019 (Part 7 of 7) | Microsoft SQL Server BI transforms raw data into information businesses can use to make decisions. This course combines SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services in one course with a project. This course covers: ROLAP, MOLAP, HOLAP, Instrumentation, Lookup Caching Mode, and Tabular Training. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Default MOLAP; (b) ROLAP; (c) HOLAP; (d) Other Types of MOLAP. Lesson 2: (a) Data Taps; (b) Deploy using Project Model; (c) Execute Steps. Lesson 3: (a) Introduction to Caching; (b) Run Profiler; (c) Using Cache; (d) Which Cache to use; (e) Dataflow Cache Configure. Lesson 4: (a) Perspectives; (b) Perspective is not Security; (c) Process Cube Translations. Lesson 5: (a) The Tabular Model; (b) SelectTables; (c) Sales Tabular Model. Lesson 6: (a) Tabular Training Continued; (b) Tabular Model Explorer; (c) Cube in Excel. | BizLibrary |
| Phishing Defense | Identifying and neutralizing phishing, spear-phishing, and related social engineering threats through recognition and reporting protocols. | Mission Fuel |
| PL-300 Microsoft Power BI Certification Training | Simplilearn | |
| PL-300 Microsoft Power BI Certification Training with Exam | Simplilearn | |
| Programming Basics and Data Analytics with Python | Simplilearn | |
| SEO Strategy and Practice | A practical introduction to search engine optimization — keyword research, on-page optimization, link building, and analytics. | Mission Fuel |
| Social Engineering Awareness | The psychological tactics behind social engineering — recognizing manipulation attempts and protecting sensitive information. | Mission Fuel |
| SQL Certification Course | Simplilearn | |
| Statistics Essentials For Data Science | Simplilearn | |
| Tableau Desktop Specialist certification | Simplilearn |
Digital marketing
| Course Name | Description | Partner |
|---|---|---|
| #1 Local SEO Strategy: Google Map SEO & Google My Business | Alex Genadinik | |
| 2024 Amazon Sales: Amazon SEO, Ads, Ecommerce Marketing Driving 2024 Amazon Success: Navigating Amazon SEO, Ads, and E-commerce Marketing" | Alex Genadinik | |
| 2024 Facebook Marketing & Facebook Ads: 100% more growth --> " 2024 Facebook Domination: Next-Level Marketing Tactics" | Alex Genadinik | |
| 2024 SEO Link Building: #1 SEO Ranking Tactic (Backlinks)"Securing the Top Spot: The Ultimate Guide to SEO Link Building in 2024" | Alex Genadinik | |
| 2024 YouTube Ads & Video Marketing | Alex Genadinik | |
| 50-Point Website SEO Audit | Alex Genadinik | |
| Canva for Entrepreneurs: Design 5 Projects | Video School | |
| Content Marketing | Video School | |
| Creating a Social Media Disciplinary Policy | Welcome to the “Creating a Social Media Disciplinary Policy” video lesson intended to help employers develop sound policies on social media usage without infringing on employee rights. This lesson focuses largely on the legal implications of Section 7 of the National Labor Relations Act as it pertains to employees’ rights to address their working conditions. This lesson provides crucial information on what is protected under Section 7, as well as what employers should consider when creating a social media policy. Ultimately, viewers will be better versed in how to handle social media usage related to the workplace. | BizLibrary |
| CREATIVE AND ADVANCED: SEO Keyword Research “ "Unlock Creativity: Advanced SEO Keyword Research Techniques" | Alex Genadinik | |
| Customer Service and Social Media | Welcome to the “Customer Service and Social Media” video lesson intended to discuss the effect of today’s social media on organizations’ reputations. This lesson provides action steps on how to prevent negative customer service interactions from reaching social media, where it could go viral and severely harm your organization’s brand image. Viewers will also learn how to provide excellent customer service so customers don’t have bad experiences to complain about on social media in the first place. | BizLibrary |
| Cutting Edge Communication: Professional Social Media | Carol is concerned about excessive use of Facebook and Twitter at work and initiates a social media policy, which Serena has observed is missing. Sam presents the new social media policy for the office, and they discuss inappropriate use. At the same time, Michael's personal use of a dating app in the meeting triggers an embarrassing argument. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. Updated in 2021 | BizLibrary |
| Developing Remarkable Marketing Campaigns: Build a Campaign Brief | Welcome to the “Developing Remarkable Marketing Campaigns: Build a Campaign Brief” Expert Insights course. This is the 3rd of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand the importance of a campaign brief and how to create one. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Choose the Proper Content Formats | Welcome to the “Developing Remarkable Marketing Campaigns: Choose the Proper Content Formats” Expert Insights course. This is the 8th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will learn three main considerations when choosing the right format: your topic, audience, and resources. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Conduct Market Research | Welcome to the “Developing Remarkable Marketing Campaigns: Conduct Market Research” Expert Insights course. This is the 5th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will be able to answer the question, “Who are the people we’re trying to provide value with this marketing campaign?” so that you are reaching the right people with the right offerings. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Define your Budget and Resources | Welcome to the “Developing Remarkable Marketing Campaigns: Define Your Budget and Resources” Expert Insights course. This is the 11th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand how to put a budget and allocated resources into action to effectively aid a marketing campaign. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Develop Customer Personas | Welcome to the “Developing Remarkable Marketing Campaigns: Develop Customer Personas” Expert Insights course. This is the 6th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand the purpose of building accurate customer personas and where to begin when building one. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Embrace Innovation with Marketing | Welcome to the “Developing Remarkable Marketing Campaigns: Embrace Innovation with Marketing” Expert Insights course. This is the penultimate lesson of 15 in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand that innovative marketing doesn't always require big investments or extraordinary results, but rather small, strategic moves that can drive performance. Viewers will be aware of the three types of marketing innovation to embrace: industry-specific, cross-functional, and customer-centric. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Establish an Editorial Calendar | Welcome to the “Developing Remarkable Marketing Campaigns: Establish an Editorial Calendar” Expert Insights course. This is the 10th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand the benefits of establishing an editorial calendar in marketing campaigns, including how it brings organization, consistency, and variety to activities, as well as helping track tasks, maintain publishing frequency, and reaching the target audience effectively. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Improving Future Campaigns | Welcome to the “Developing Remarkable Marketing Campaigns: Improving Future Campaigns” Expert Insights course. This is the last of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. This lesson concludes the course with Brian. Viewers will be left with a thorough introduction to building marketing campaigns that are effective and engaging. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Invest in a Mix of Channels | Welcome to the “Developing Remarkable Marketing Campaigns: Invest in a Mix of Channels” Expert Insights course. This is the 9th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. This lesson discusses the process of deciding where to host and promote a campaign, the distinction between organic and paid channels, and the benefits of using a combination of both. After watching this lesson, viewers will understand the need to diversify marketing efforts across multiple channels to mitigate risks and maximize results. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Measure your Progress | Welcome to the “Developing Remarkable Marketing Campaigns: Measure Your Progress” Expert Insights course. This is the 13th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand the fundamentals of reporting tools and how they benefit and influence marketing efforts. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Select the Right Topics to Cover | Welcome to the “Developing Remarkable Marketing Campaigns: Select the Right Topics to Cover” Expert Insights course. This is the 7th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand how to engage with customers based on campaign topics for your brand. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Set S.M.A.R.T. Goals and Metrics | Welcome to the “Developing Remarkable Marketing Campaigns: Set SMART Goals and Metrics” Expert Insights course. This is the 4th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. This lesson dives into building the details of your marketing campaign, starting with the first element: the Why. After watching this lesson, viewers will be able to answer the question, “Why are we focusing on this marketing campaign?” and how to answer it most effectively to ensure the campaign will see success. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Test and Optimize Consistently | Welcome to the “Developing Remarkable Marketing Campaigns: Test and Optimize Consistently” Expert Insights course. This is the 12th of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand the importance of monitoring a campaign’s performance so that adjustments can be made. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Top Marketing Campaigns to Reference | Welcome to the “Developing Remarkable Marketing Campaigns: Top Marketing Campaigns to Reference” Expert Insights course. This is the 2nd of 15 lessons in the “Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will be familiar with several examples of companies with strong campaigns and understand why they were so successful. | BizLibrary |
| Developing Remarkable Marketing Campaigns: Why do Marketing Campaigns Matter? | Welcome to the “Developing Remarkable Marketing Campaigns: Why Do Marketing Campaigns Matter?” Expert Insights course. This is the first of 15 lessons in the “Expert Insights: Developing Remarkable Marketing Campaigns with Brian Honigman” course that is designed to help learners build, innovate, and execute effective marketing campaigns. After watching this lesson, viewers will understand the importance of focusing your marketing efforts, making strategic decisions, setting goals, and improving future campaigns. | BizLibrary |
| Digital Marketing | Welcome to the “Digital Marketing” video course created to cover the foundations of the digital marketing field. This course, comprising three video lessons, explains methods and best practices of digital marketing. Specifically, it covers types of digital marketing (such as viral marketing and PPC); the hot topic of search engine optimization, or SEO; and ways to create content to drive traffic to your website. Ultimately, the viewer of this course will have a better grasp on digital marketing as a legitimate marketing strategy. | BizLibrary |
| Digital Marketing Masterclass | Video School | |
| Digital Marketing: Content to Drive Traffic Your Way | Welcome to the “Content to Drive Traffic Your Way” video lesson intended to outline some of the many ways to add content to your site to make it more searchable. This is the final lesson in the “Digital Marketing” series, which explains methods and best practices of digital marketing. In this lesson, the viewer will learn about creating content to increase searchability through mediums such as blogs, articles, webinars, and more. The lesson also covers how to drive traffic externally as well as paid methods of driving traffic. (Keywords: SEO, search engine optimization, authority sites) | BizLibrary |
| Digital Marketing: Generate Leads & Convert Them to Sales | Video School | |
| Digital Marketing: Get Familiar with Digital Marketing | Welcome to the “Get Familiar with Digital Marketing” video lesson intended to explain the numerous ways to conduct digital marketing campaigns. This lesson is the first of three in the “Digital Marketing” series, which explains methods and best practices of digital marketing. This lesson covers various forms of digital marketing, everything from email marketing to SEO to social media marketing and much more! Ultimately, the viewer of this lesson will have a broader understanding of what digital marketing encompasses. (Keywords: search engine optimization, PPC, native advertising, mobile advertising, content marketing, landing page, influencer, viral marketing) | BizLibrary |
| Digital Marketing: Search Engine Optimization (SEO) | Welcome to the “Search Engine Optimization (SEO)” video lesson meant to introduce the merits of search engine optimization in digital marketing. This lesson is the second of three in the “Digital Marketing” series, which explains methods and best practices of digital marketing. This lesson provides best practices on how to utilize SEO for marketing efforts. The viewer of this lesson should come away with a better understanding of SEO as a marketing concept and strategy. (Keywords: keyword stuffing, searching, ALT attribute, algorithm) | BizLibrary |
| Ecommerce PPC Ads 2023: Google Shopping & Merchant Center | Alex Genadinik | |
| Email Marketing | Video School | |
| Email Marketing with ChatGPT | Video School | |
| Expert Insights: Developing Remarkable Marketing Campaigns with Brian Honigman | Welcome to the “Expert Insights: Developing Remarkable Marketing Campaigns with Brian Honigman” course. This course, guided by marketing consultant and professor Brian Honigman, contains 15 lessons that are designed to help learners build, innovate, and execute effective marketing campaigns. After watching this course, viewers will understand topics such as goal setting, customer identification, messaging, topic and channel selection, publishing frequency, and campaign execution. After viewing, learners both new and seasoned in developing marketing campaigns will be refreshed by Brian’s engaging content and insightful expertise. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: The Fundamentals of Marketing with Brian Honigman | Welcome to the “The Fundamentals of Marketing with Brian Honigman” Expert Insights course. This course contains 20 lessons that guide viewers through the essential elements of a marketing strategy that will have success for any type of company. This course is led by Brian Honigman, marketing consultant and professor, who offers valuable knowledge and practical skills to succeed in the field. After watching this course, viewers will have a solid understanding of marketing as a business function, how to develop an actionable marketing strategy with engaging content, and various distribution channels. Whether you’re a current expert, or completely new to the field, this course will enhance your understanding of key marketing components. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Facebook Ads 2024: Business Manager And Retargeting | Alex Genadinik | |
| Google Ads Introduction 2024: Google Ads Retargeting & Pixel | Alex Genadinik | |
| Google Ads Masterclass | Video School | |
| Google SEO Masterclass | Video School | |
| How I Got 1k Followers In 1 Day: TikTok Marketing & Ads | Alex Genadinik | |
| How to Challenge Fake News | Fake news is everywhere and it spreads fast, especially on social media. Whether it’s a mistake or a deliberate attempt to mislead, fake news can cause real harm. That’s why we all have a role to play in identifying and challenging it. In this eye-opening video, psychologist Peter Quarry explains how to spot fake news, call it out, and protect yourself and others from being misled. You’ll identify the need to verify information and reject disinformation, so you don’t fall for it or share it by mistake. Learn to think critically, question what you see, and become part of the solution. Challenging fake news helps build a safer, more informed world for everyone. | BizLibrary |
| Inbound Marketing: Content Marketing, KPI & Google Analytics | Alex Genadinik | |
| Influencer Marketing: Hire Right Influencers & Track Results | Alex Genadinik | |
| Instagram Marketing Course | Video School | |
| LinkedIn Profile for Professionals | Is your LinkedIn Profile underperforming? Are you maximizing the opportunity LinkedIn provides to create a business-building professional network? Now is not the time to sit on the sidelines. Gary Vaynerchuk has called LinkedIn a social platform he “really, really believes in.” Forbes Magazine calls LinkedIn the “premier networking tool.” If you haven’t maximized your LinkedIn presence, you’re missing out on many professional benefits and opportunities. Companies are sourcing everything from speakers to consultants to new vendors through their LinkedIn network. If your LinkedIn profile isn’t appearing in those search results, you are missing out on these opportunities– plain and simple! So how do you create a high-performing, exciting LinkedIn profile? And, how do you ensure that profile appears when people search? Sandra Long and her flagship course, LinkedIn Profile for Professionals, have those answers. As you complete this course, you will craft a compelling and attractive LinkedIn Profile with language, images, and video to motivate and inspire your prospects, clients, and partners. Working alongside Sandra, you’ll enhance your profile and brand as you learn to reveal your unique personal qualities and your compelling professional story in your profile. Sandra will reveal best practices as she shares best-in-class LinkedIn profile strategies and directs you to recreate your profile for maximum findability and impact. Packed with hands-on demonstrations and examples, you’ll experience more and more benefits of an optimized profile with each update you make to your profile. If you want to be among the professionals who are building robust networks, enhancing their professional image, and – most importantly – experiencing opportunity knocking, you should enroll in LinkedIn Profile for Professionals now. Hundreds of thousands of professionals develop their businesses, recruit, and make sales on LinkedIn. With this course, you can be one of them. What Students Will Learn: How to better position your unique personal brand via your LinkedIn profile. How LinkedIn search works and how to ensure the right people will find your profile. How to leverage Power Words including keywords, action verbs, and more in your profile. How to make the best first impression online with a powerful LinkedIn Introduction Card featuring your headline, headshot, background banner, and more. How to create a searchable Services page, ideal for service providers and freelancers. How to write the most exciting and effective About Essay. How to best position your professional experiences in your LinkedIn profile. How to incorporate the newest profile features such as cover story video, featured, creator mode, and gender pronouns. How to customize your LinkedIn URL and the Google-facing version of your profile. How to leverage your foreign language capabilities on your profile in two remarkable ways. How to display an attractive version of your profile on your website. How to incorporate a dozen special profile sections including publications, certifications, organizations, awards, projects, and more. How to leverage your Twitter account with your LinkedIn profile. How to make your profile even MORE visible if you’re an active job seeker. | BizLibrary |
| LinkedIn Profile for Professionals: Activity, Analytics, Resources, and Interests | Your activity, interests, resources,and analytics sections are populated by LinkedIn automatically based on your personal activity. The activity page and interests are public, while the other two are for your eyes only. Learn how to take advantage of these sections of your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Add Your Contact Information | More people will be looking at your LinkedIn profile, so you want to be sure that they can easiy reach you! Learn to optimize all the contact information fields. | BizLibrary |
| LinkedIn Profile for Professionals: Appearance, Quality and Views | Your profile is all set but now is the time to do an appearance and quality check. Let's make sure you are creating the best impression possible. Learn how to easily share your profile in a direct message. | BizLibrary |
| LinkedIn Profile for Professionals: Awards, Patents & Projects | Awards, Patents, and Projects are impressive! If you have an interesting award, project or patent now (or patent pending), you will want to add them to your LinkedIn profile. | BizLibrary |
| LinkedIn Profile for Professionals: Background Banner | LinkedIn offers us the chance to add a powerful image behind our personal photo. This profile feature is known as a background banner. This is a wonderful opportunity to create an impression andd tie relevant visuals to our brand. Download the lesson PDF to learn how to create your own banner after watching this video lesson. | BizLibrary |
| LinkedIn Profile for Professionals: Brand Yourself (Position Yourself) | Your personal brand is the reason that people will hire or refer you. Learn how to create the best impression by leveraging your authentic brand on LinkedIn. Your personal and company brand work together to impress and influence prospects, candidates, and clients. Download the PDF document and check off those profile elements you wish to emphasize and jot down notes about your personal brand. | BizLibrary |
| LinkedIn Profile for Professionals: Closing Thoughts: Get Connected and Referred | Now that your profile is looking its best, you are ready to get connected and referred! | BizLibrary |
| LinkedIn Profile for Professionals: Compliance and Professionalism | Your LinkedIn account is your responsibility in terms of compliance and privacy. Be sure to follow your industry and company guidelines and represent yourself professionally at all times. | BizLibrary |
| LinkedIn Profile for Professionals: Connect Your Twitter Account to LinkedIn | Be more visible and engaged by connecting Twitter to your LinkedIn account. Learn how to add your Twitter account to your LinkedIn profile. | BizLibrary |
| LinkedIn Profile for Professionals: Courses and Test Scores | Learners are earners. Continuous learning fuels success! Consider adding your courses to your LinkedIn profile. Learn about courses and test scores, and how to be selective and strategic in what you include in your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Cover Story Video | LinkedIn now offers a chance to share a 30 second video from the Introduction card. Learn how to add this powerful video to your profile. Download the PDF lesson document for step by step instructions. | BizLibrary |
| LinkedIn Profile for Professionals: Create a Compelling Headline | Your headline is not just your job title. Your headline offers you a bigger opportunity to set the tone for your personal brand. You are creating impressions and the headline is a major factor! In addition, the headline is one of the most important places to use keywords for optimal search. Download headline examples with the lesson PDF after watching the video. | BizLibrary |
| LinkedIn Profile for Professionals: Create a Website Profile Badge | Do you have a website? Learn to display an image and link from your LinkedIn profile. Help your customers and prospects find you on LinkedIn! | BizLibrary |
| LinkedIn Profile for Professionals: Creator Mode Option | Creator mode is an option that users can activate. It is designed for people who are very actively creating original content on LinkedIn. Learn the pros and cons of this optional setting. | BizLibrary |
| LinkedIn Profile for Professionals: Customized URL and Public Profile | Your LinkedIn profile can appear in Google and other searches. You have the power to decide exactly what will appear outside of LinkedIn. You can also customize your URL to be more findable and to appear more savvy as a user. | BizLibrary |
| LinkedIn Profile for Professionals: Deciding to Broadcast Profile Edits | Do you want to broadcast your profile change to your network? Learn about the pros and cons as well as the settings to turn this feature on or off. | BizLibrary |
| LinkedIn Profile for Professionals: Education | Your education is an important field in your profile and the key to much of your potential networking. Learn best practices for entering your education information into LinkedIn. | BizLibrary |
| LinkedIn Profile for Professionals: Featured Content | Featured content offers an amazing opportunity to be visual and highlight your best content! Learn how to select and add your content for prominent display on your profile. | BizLibrary |
| LinkedIn Profile for Professionals: How People Search for You | Prospects, clients, partners, and colleagues are searching online for people everyday. Learn how and where people digitally search for you so that you can take advantage of LinkedIn SEO (search engine optimization) power. | BizLibrary |
| LinkedIn Profile for Professionals: Introduction | Meet Sandra Long, the author of "LinkedIn for Personal Branding: The Ultimate Guide," who will be the instructor for this course. Let's bring your profile to life using all free features on LinkedIn! Be ready to think more strategically about your digital presence. Your personal brand and expertise will shine through to clients, prospects, partners, and candidates. | BizLibrary |
| LinkedIn Profile for Professionals: Language Options | If you speak multiple languages, you have two great options to leverage on LinkedIn. Learn to display your languages on your LinkedIn profile. Go a step further, and consider creating a second language profile. | BizLibrary |
| LinkedIn Profile for Professionals: Licenses and Certification | Licenses and certifications add immediate credibility, so you want to learn how to display them best. | BizLibrary |
| LinkedIn Profile for Professionals: Making Profile Edits | LinkedIn has some nooks and crannies. Learn the basics of how to edit your LinkedIn profile that you can apply to all the lessons. | BizLibrary |
| LinkedIn Profile for Professionals: Name, Pronunciation, and Gender Pronouns | People will search for you by name on LinkedIn, so be sure to accurately display the common name that you use. There are also some key do's and don't's about the name field that all LinkedIn users need to know. Consider leveraging two name options: Gender pronouns and audio name pronunciation. | BizLibrary |
| LinkedIn Profile for Professionals: Optimize Your Email Addresses on LinkedIn | You want to include ALL of your email addresses in your LinkedIn account to avoid the problem of mistakenly creating a duplicate account. Learn how to add, change, prioritize and display your email address for maximum effect. | BizLibrary |
| LinkedIn Profile for Professionals: Optimize Your Profile | A complete profile is displayed in LinkedIn searches more often. Learn the key elements that are required to optimize your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Options For Hiring Managers and Recruiters | Hiring managers and recruiters have the opportunity to be more visible and appealing to prospective candidates. Learn how you can leverage a basic LinkedIn profile for hiring. | BizLibrary |
| LinkedIn Profile for Professionals: Publications | Are you a writer? Or has someone quoted or mentioned you? Consider using the Publications section in LinkedIn. Learn how to add and display your publications in your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Recommendations | LinkedIn recommendations are powerful social proof. People increasingly rely on third party testimonials. Learn how to get and give recommendations to add to your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Save a A PDF Version of Your Profile | Save a PDF copy of your profile before you begin making edits so you will have access to wording in case you need to refer back. You can also use the PDF to view your own personal before and after comparison. | BizLibrary |
| LinkedIn Profile for Professionals: Selecting Your Industry and Location | People often search for peoople by using the geography and industry search filters. Learn how to optimize the location and industry fields in your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Services Page for Freelancers | Freelancers can now create a unique services page to showcase their services. This provides greater visibility as users can now perform a search for services. Learn to create this page, share your services, and display customer reviews. | BizLibrary |
| LinkedIn Profile for Professionals: The Power of the About Essay | Yes, you can write about yourself, and more importantly you should! The About Essay is a golden opportunity to position yourself most effectively. This one section is the best way to really differentiate yourself against all the other folks who are in a similar role or profession. Download essay examples after watching this video lesson. | BizLibrary |
| LinkedIn Profile for Professionals: Use Power Words | The words you use in your profile make a big impact. Not only will people be able to find you in search, you will also be creating an immediate impression with your language choices. Download a list of power verbs for your proflle. | BizLibrary |
| LinkedIn Profile for Professionals: Volunteering, Organizations and Causes | Your professional organizations and volunteer work can impress your profile viewers and help you build a network. Learn best practices for sharing your volunteering, organizations, and the causes you care about on LinkedIn. | BizLibrary |
| LinkedIn Profile for Professionals: Your Introduction Card | Make a wonderful first impression! The LinkedIn Introduction card is located at the top of your profile, and serves as that spot to create that impression. Learn how to enhance and leverage your introduction card. | BizLibrary |
| LinkedIn Profile for Professionals: Your LinkedIn Account | You have the responsibility to manage your LinkedIn account. Learn about the user agreement, privacy and settings, character counts, and image specfications. Download the LinkedIn Account PDF document in this lesson to save valuable resource links. | BizLibrary |
| LinkedIn Profile for Professionals: Your Photo Matters | Your headshot photo is an important element in that first impression, and displays in your Introduction card. Learn what makes a great photo and how to upload it. | BizLibrary |
| LinkedIn Profile for Professionals: Your Skills are Essential | Your skills section needs to be more targeted and strategic! Select the best skills to attract prospects, partners, clients and candidates to your profile. | BizLibrary |
| LinkedIn Profile for Professionals: Your Work Experiences | Your work experience is often the most meaty part of your LinkedIn profile. There are many ways to display your work. Tune into this lesson to learn best practices about work experience related to the structure, search, portfolio career entries, present vs past, and adding media. | BizLibrary |
| Local Business Marketing With Local SEO & Social Media 2024 “ "Dominate Local Business Marketing: Local SEO & Social Media Tactics for 2024" | Alex Genadinik | |
| Market Research: Marketing Psychology & Consumer Behavior | Alex Genadinik | |
| Marketing Psychology With Neuromarketing | Alex Genadinik | |
| Marketing to Millennials | Now that more and more millennials are entering the housing market, it’s essential to know how to reach this generation. But first, let’s make sure you know a little bit about millennials, because right now, many of us have a very limited understanding, stemming from movies and other types of media. in this course, you will learn about how to market specifically to this booming generation. | BizLibrary |
| On-Page SEO In 1 Day! SEO Copywriting & SEO Article Writing "1-Day On-Page SEO Crash Course: Expert SEO Copywriting & Article Techniques" | Alex Genadinik | |
| Online Marketing: SEO & Social Media Marketing Strategy Maximizing Online Visibility: SEO and Social Media Strategies Unveiled" | Alex Genadinik | |
| Personal Branding | Video School | |
| Research Methods | Welcome to the “Research Methods” video course, which explores qualitative and quantitative research. This course, comprising two video lessons, shows the differences between qualitative and quantitative research methods and demonstrates those differences by highlighting the tools that are used to conduct each type. The viewer of this course will also learn the potential concerns involved in conducting either type of research. Ultimately, the learner will have a better understanding of effective research methods overall. | BizLibrary |
| Research Methods: Qualitative Methods | Welcome to the “Qualitative Methods” video lesson that explores the different ways to obtain qualitative feedback. This lesson is the first of two in the “Research Methods” series, which explores qualitative and quantitative research. In this lesson, the viewer will learn the differences between qualitative and quantitative research before exploring the five ways to obtain qualitative feedback. The learner will also become aware of the concerns with qualitative research. | BizLibrary |
| Research Methods: Quantitative Methods | Welcome to the “Quantitative Methods” video lesson that provides information on the topic of quantitative research, with an emphasis on surveying. This lesson is the second of two in the “Research Methods” series, which explores qualitative and quantitative research. In this lesson, the viewer will learn the differences between quantitative and qualitative research, the many tools that can be used to conduct quantitative research, and concerns in related to quantitative research. | BizLibrary |
| Sales Copywriting With ChatGPT & Landing Page Optimization “Master Sales Copywriting & Landing Page Optimization with ChatGPT" | Alex Genadinik | |
| Social Media Calendar & Social Media Management 2024 | Alex Genadinik | |
| Social Media Marketing | Welcome to the “Social Media Marketing” video course meant to help you improve your reach on social media. This series comprises seven video lessons the cover best practices you can apply to all your social media marketing efforts, as well as tips for specific platforms. You’ll learn about things like the importance of honing your content style and tracking metrics to improve audience engagement. In addition, you’ll become familiar with the useful features available to you through various social media platforms. By completing this course, you’ll have a better understanding of Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube, as well as how to leverage their features to connect with your target audience and promote your business. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Social Media Marketing: Facebook | Welcome to “Social Media Marketing: Facebook,” a video lesson that describes strategies for getting the most out of your marketing campaigns on Facebook. This lesson is the second of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. From setting up your account correctly to engaging with ads and posts, there’s a lot to keep in mind with social media applications like Facebook. From this lesson, you’ll have a great foundation for starting your Facebook marketing strategy. | BizLibrary |
| Social Media Marketing: Instagram | Welcome to “Social Media Marketing: Instagram,” a video lesson that goes over how to promote your business successfully and gain a strong following on Instagram. This lesson is the third of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. In this lesson, you’ll first learn about why it’s important to have a business account on Instagram. Then, you’ll learn strategies for improving how you market on Instagram. | BizLibrary |
| Social Media Marketing: Snapchat | Welcome to “Social Media Marketing: Snapchat,” a video lesson that goes over how to promote your business and advertise strategically on Snapchat. This lesson is the fourth of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. From this lesson, you’ll learn about the basic features and functions of Snapchat, as well as more advanced features you gain access to with a business account. You’ll become familiar with the various advertising and promotional tools available on the Snapchat platform. | BizLibrary |
| Social Media Marketing: The Essentials | Welcome to “Social Media Marketing: The Essentials,” a video lesson that goes over several best practices you can apply to your online marketing strategy. This lesson is the first of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. From this lesson, you’ll learn tips for improving the quality of your posts and being more relatable to your target audience. After watching this lesson, you’ll be able to strengthen your marketing strategy on all your social media platforms. | BizLibrary |
| Social Media Marketing: TikTok | Welcome to “Social Media Marketing: TikTok,” a video lesson that introduces you to the app TikTok and how you can use it to market your brand or business. This lesson is the fifth of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. From this lesson, you’ll learn about the benefits of a pro account on TikTok, as well as how to post so that you can master the algorithm. Although there’s no foolproof way to guarantee popularity on the app, this lesson will give you the tools to start. | BizLibrary |
| Social Media Marketing: Twitter | Welcome to “Social Media Marketing: Twitter,” a video lesson that helps you set up your profile and market your business successfully on Twitter. This lesson is the sixth of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. From this lesson, you’ll learn how to present yourself effectively on Twitter so you can grow your following. You’ll also gain several strategies for creating credible and shareable content. | BizLibrary |
| Social Media Marketing: YouTube | Welcome to “Social Media Marketing: YouTube,” a video lesson that helps you set up your profile and market your business on YouTube. This lesson is the final of seven in the “Social Media Marketing” video course, which is meant to help you improve your reach on social media. First, you’ll learn important things to include in your YouTube channel’s profile. Then, you’ll learn about different types of posts you can make, how to present and market your content, and a couple of ways to advertise successfully on YouTube. | BizLibrary |
| Social Networking | Welcome to “Social Networking,” designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. This course, comprising seven lessons, covers general social networking tips, ways to use each specific site to enhance your networking experience, and guidelines for staying safe throughout the process. No matter your industry, niche, or networking goals—this course will enable viewers to take their social networking efforts to the next level. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .75 PDC for Society for Human Resource Management (SHRM), .75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and .75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Social Networking: Building Your Professional Network | Welcome to “Building Your Professional Network,” the first of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. This lesson explains what social networking is, why it’s useful, and general tips for building a successful online network. | BizLibrary |
| Social Networking: Connecting Safely | Welcome to the “Connecting Safely” lesson, the last of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. This lesson teaches learners how to put their safety first when networking on the various social media platforms. By the end of this experience, viewers will have guidance for keeping themselves, their personal information, brand, and others safe while interacting on social media. | BizLibrary |
| Social Networking: Facebook | Welcome to the “Facebook” lesson, the fourth of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. In this lesson, viewers will explore the world of Facebook. From uncovering useful jargon to receiving helpful tips for boosting your social networking efforts on the platform—learners will walk away with six actionable tips. | BizLibrary |
| Social Networking: Instagram | Welcome to the “Instagram” lesson, the fifth of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. This lesson takes viewers on a journey through Instagram. Learners will walk away knowing basic navigation, key jargon, and how to use a few foundational tools and features to create a successful social network on the platform. | BizLibrary |
| Social Networking: LinkedIn | Welcome to the “LinkedIn” lesson, the third of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. This lesson helps viewers explore LinkedIn. From this experience, learners will discover basic site navigation, helpful jargon, and a few features and tools they can utilize to improve their networking experience. | BizLibrary |
| Social Networking: TikTok | Welcome to the “TikTok” lesson, the sixth of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. In this experience, learners will be immersed in the land of TikTok. Be prepared to learn about useful jargon, how to navigate the platform, and how to use the site to enhance your social network | BizLibrary |
| Social Networking: X | Welcome to the “X” lesson, the second of seven lessons in the “Social Networking” course, which is designed to help individuals effectively use popular social media platforms to create meaningful connections, enhance their personal brand, and unlock new career opportunities. This lesson discusses the popular social media site, X (previously known as Twitter). Viewers will learn about basic navigation, helpful jargon, and fundamental ways to utilize the app's features and tools to build a successful social network. | BizLibrary |
| Strong & Effective Marketing Plan (Plan Template & Example) "Crafting a Powerful Marketing Plan: Template & Example for Success" | Alex Genadinik | |
| Successful Events: Event Planning, Marketing & Management Mastering SEO for Event Success: Strategies for Planning, Marketing & Management" | Alex Genadinik | |
| The Fundamentals of Marketing: Analyze the Competition | Welcome to the “The Fundamentals of Marketing: Analyze the Competition” video lesson. This is the sixth of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson covers how to analyze competition, SWOT analyses, and a guide on some popular tools used today for analyzing competitors. | BizLibrary |
| The Fundamentals of Marketing: Build a Marketing Tech Stack | Welcome to the “The Fundamentals of Marketing: Build a Marketing Tech Stack” video lesson. This is the 18th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. In this lesson, viewers will learn how to create a marketing tech stack that improves campaign performance, saves time, and adapts to changing customer needs. After viewing, learners will understand the process of reviewing their marketing funnel, exploring different tool options, and calculating the resources required to make informed decisions for building an effective and efficient tech stack. | BizLibrary |
| The Fundamentals of Marketing: Choose the Right Channels | Welcome to the “The Fundamentals of Marketing: Choose the Right Channels” video lesson. This is the of 14th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson dives into the importance of selecting the right marketing channels to distribute promotional and editorial messages effectively. Viewers will understand the basics of various channels, including SEO, paid media, PR, content marketing, social media, email marketing, traditional marketing, events, and the website. After viewing, learners will understand the importance of building r a strategic mix of channels based on target audience, budget, and control. | BizLibrary |
| The Fundamentals of Marketing: Continued Success with Marketing | Welcome to the “The Fundamentals of Marketing: Continued Success with Marketing” video lesson. This is the last of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. In this concluding lesson, viewers will learn about the need for ongoing adaptation and evolution in marketing efforts to stay relevant and competitive. Brian encourages viewers who completed this course to continually learn, consistently experiment, and develop skills to achieve success with marketing. | BizLibrary |
| The Fundamentals of Marketing: Craft a Value Proposition | Welcome to the “The Fundamentals of Marketing: Craft a Value Proposition” video lesson. This is the eighth of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson dives into how to craft a value proposition, including how to communicate the benefits, unique solutions, and value of a product or service to customers. Viewers will hear examples where customer-centric messaging creates engaging campaigns. | BizLibrary |
| The Fundamentals of Marketing: Creating a Marketing Plan | Welcome to the “The Fundamentals of Marketing: Creating a Marketing Plan” video lesson. This is the fifth of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson covers what information to include in a marketing plan and walks you through how to create this helpful aid to take your company’s marketing strategy to the next level. | BizLibrary |
| The Fundamentals of Marketing: Define a Brand Voice and Visual Identity | Welcome to the “The Fundamentals of Marketing: Define a Brand Voice and Visual Identity” video lesson. This is the ninth of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson takes an in-depth look into the process of developing a relatable brand voice, choosing appropriate colors and typography, and referencing competitors to create a distinctive brand look. | BizLibrary |
| The Fundamentals of Marketing: Define Goals and Metrics | Welcome to the “The Fundamentals of Marketing: Define Goals and Metrics” video lesson. This is the 19th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. In this lesson, viewers will learn about the importance of setting goals and metrics in marketing, such as by using SMART goals. They will also learn how to select metrics to track progress and measure the impact of their marketing activities. | BizLibrary |
| The Fundamentals of Marketing: Educate and Entertain with Editorial | Welcome to the “The Fundamentals of Marketing: Educate and Entertain with Editorial” video lesson. This is the 12th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson covers the importance of using educational and entertaining editorial content in storytelling for effective marketing, with an emphasis on the need to capture and maintain audience attention by providing value and creating emotional connections with the brand. | BizLibrary |
| The Fundamentals of Marketing: Elevate the Product or Service | Welcome to the “The Fundamentals of Marketing: Elevate the Product or Service” video lesson. This is the third of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson covers the role of marketing as the bridge between valuable products/services and customer needs. After watching, viewers will understand the importance of product roles, conducting market research, and effectively communicating the usefulness of offerings. | BizLibrary |
| The Fundamentals of Marketing: Follow the Marketing Funnel | Welcome to the “The Fundamentals of Marketing: Follow the Marketing Funnel” video lesson. This is the seventh of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson introduces the concepts of the buyer's journey and the marketing funnel, which consists of four stages: awareness, engagement, conversion, and loyalty. After viewing, learners will understand the importance of aligning marketing strategies with each stage to provide a personalized and effective customer experience. | BizLibrary |
| The Fundamentals of Marketing: Hiring a Marketing Team | Welcome to the “The Fundamentals of Marketing: Hiring a Marketing Team” video lesson. This is the fourth of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson covers how to build a strong marketing team, and dives into the differences between specialists and generalists. After viewing, learners will be familiar with the various roles within a marketing team and factors to consider when hiring. | BizLibrary |
| The Fundamentals of Marketing: Identify Messaging Themes | Welcome to the “The Fundamentals of Marketing: Identify Messaging Themes” video lesson. This is the 10th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. In this lesson, viewers will learn about enhancing your marketing strategy with messaging themes, with emphasis on the importance of selecting relevant topics that resonate with customers, relate to your offerings, and showcase expertise. After viewing, learners will be able to develop messaging themes that express your organization’s values while relating to the target audience. | BizLibrary |
| The Fundamentals of Marketing: Innovation Through Experimentation | Welcome to the “The Fundamentals of Marketing: Innovation Through Experimentation” video lesson. This is the 15th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson highlights the importance of experimentation in marketing, so that companies can adapt quickly to customer reactions, mitigate risk, and drive innovation. | BizLibrary |
| The Fundamentals of Marketing: Integrate with Company Goals | Welcome to the “The Fundamentals of Marketing: Integrate with Company Goals” video lesson. This is the second of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson dives into how to align marketing efforts with the goals of the organization, including guidance on how to identify and prioritize goals. Viewers will understand the basic types of goals related to marketing, such as conversion, engagement, and awareness. | BizLibrary |
| The Fundamentals of Marketing: Invite Customers to Participate | Welcome to the “The Fundamentals of Marketing: Invite Customers to Participate” video lesson. This is the 16th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson covers the importance of involving customers in marketing efforts, such as by using feedback and surveys in shaping a brand’s perception, and involving customers in product development. Viewers will hear insightful examples of companies who’ve successfully incorporated customer feedback into their strategy. | BizLibrary |
| The Fundamentals of Marketing: Partner with Creators and Employees | Welcome to the “The Fundamentals of Marketing: Partner with Creators and Employees” video lesson. This is the 17th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. In this lesson, viewers will learn how to leverage the power of their workforce and influential voices online to enhance their marketing efforts. After viewing, learners will understand the benefits of empowering employees as brand ambassadors, establishing employee advocacy programs, and what to consider when collaborating with creators. | BizLibrary |
| The Fundamentals of Marketing: Set a Pricing Strategy | Welcome to the “The Fundamentals of Marketing: Set a Pricing Strategy” video lesson. This is the 11th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. In this lesson, viewers will learn about five widely used pricing strategies: penetration pricing, cost-plus pricing, value-based pricing, competitive pricing, and price skimming. Brian walks learners through each strategy’s concept and implementation, highlighting their advantages and considerations. After viewing, learners will be able to make better-informed pricing decisions that align with their customers, offerings, and market. | BizLibrary |
| The Fundamentals of Marketing: Thoughtfully Commit to a Cause | Welcome to the “The Fundamentals of Marketing: Thoughtfully Commit to a Cause” video lesson. This is the 13th of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson highlights the benefits of aligning causes with the brand's values, connecting with customers' interests, and choosing causes that relate to the products or services offered. | BizLibrary |
| The Fundamentals of Marketing: What is Marketing? | Welcome to the “The Fundamentals of Marketing: What Is Marketing?” video lesson. This is the first of 20 lessons in “The Fundamentals of Marketing with Brian Honigman” Expert Insights course, which guides viewers through the essential elements of a successful marketing strategy. This lesson defines the role of marketing in an organization and why it’s so important to prioritize. After viewing, learners will understand the overall direction of this course, with the outlined emphasis of understanding how to use marketing to accomplish your company’s goals and succeed in your role. | BizLibrary |
Diversity and inclusion
| Course Name | Description | Partner |
|---|---|---|
| 4 Essentials for a Respectful Workplace | The fast pace of many companies and organizations can result in disrespectful behaviors and toxic workplaces. Eve Ash and Peter Quarry discuss what actually constitutes respect, why it is important and the different types of respect. They identify a respectful culture’s benefits and how in turn these are a key predicator of attractive places to work. | BizLibrary |
| 4 Lessons to Manage Diverse Personalities and Work Styles | 4 Lessons to Manage Diverse Personalities and Work Styles is a video that acknowledges that working in a diverse team can be challenging. However, recognizing and respecting the individual differences of team members is a good way to start building a diverse team that is strong and successful. Workplace diversity refers to individual employee differences such as gender, culture, age, ability, education, and overall experience and perspective. It also refers to personalities and preferred styles of working. In this video you will learn strategies from psychologists Eve Ash and Peter Quarry to ensure a diverse team is strong and successful. Understanding the work styles of others and how to collaborate with different personality types leads to better communication, better collaboration, better performance and productivity. | BizLibrary |
| A Guide to Using Correct Gender Pronouns | Welcome to the “A Guide to Using Correct Gender Pronouns” video lesson created to educate viewers on how using correct pronouns at work is a way to show basic respect to one another. This lesson first defines and explains terms like transgender and nonbinary, with a special focus on utilizing they/them pronouns. Next, the lesson dives into using correct gender pronouns at work as a civil rights issue to be taken very seriously. Finally, viewers will learn key steps they can take to create a safer and more inclusive work environment for transgender individuals. Ultimately, viewers will be more educated in this crucial area. | BizLibrary |
| Affirmative Action in the Workplace | Welcome to ‘Affirmative Action in the Workplace,’ a video course meant to describe what affirmative action is and how it must be addressed at your organization. This course comprises three video lessons that cover the purpose of affirmative action as well as how to create a plan for its implementation. First, viewers will learn that affirmative action is a program meant to help prevent discrimination and provide reparations for historical discrimination against protected classes in everything an organization does. Then, the course describes the intended purpose of affirmative action for promoting inclusion, specifically in relation to how it applies to the workplace. Finally, this course covers how to create an official affirmative action plan. After viewing this course, learners will have a better understanding of how to be compliant with affirmative action. | BizLibrary |
| Allyship – How To Be an Ally To Others | This video will show you how to be an ally to anyone whose background has exposed them to unfair or discriminatory social, legal, or professional practices. You’ll learn the difference between saying you’re an ally and acting like one (hint: actions speak louder than words!), and you’ll also learn how big a deal listening to others really is. Allyship is not a complicated concept, but it may require you to do things you never done (or even thought about doing) before. And when you learn how to do it correctly, you’ll quickly see how beneficial it is, not only to the people you’re championing but to yourself as well. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Amplification: Promoting Women's Voices at Work | Welcome to “Amplification: Promoting Women’s Voices at Work,” a video lesson created to ensure everyone has an equally strong voice in the workplace. In this lesson, you’ll learn what amplification is and how it was developed. Then, you’ll go through the action steps for amplifying someone’s voice when their idea is stolen or ignored by their peers. Ideally, you’ll leave this lesson with the courage and conviction to speak up when someone’s voice is being unfairly drowned out or silenced. | BizLibrary |
| Anti-Racism: Because ‘Not Racist’ Is Not Enough | Welcome to the “Anti-Racism: Because ‘Not Racist’ Is Not Enough” video lesson created to educate viewers on how to be actively anti-racist. This lesson defines the importance of the anti-racist movement and explains common misconceptions around what it means to be “racist” or “not racist.” Most importantly, this lesson provides active steps learners can take to become anti-racist individuals, such as learning about microaggressions, identifying inequities and disparities, and speaking out against prejudice and injustice. Ultimately, viewers of this lesson will have a better understanding of how to strive to be anti-racist moving forward. (Keywords: antiracism, antiracist, equity, stereotype, inclusion, intersectionality, diversity, race, bias, ethics, protected class, social responsibility) | BizLibrary |
| Be Proactive! Inclusion Starts With You | An inclusive work environment is created by individuals who value each other’s differences – and, are proactive in stopping workplace discrimination or harassment. It’s often difficult to know how to react when witnessing an individual or group of people experiencing any form of discrimination or harassment - but don’t ignore it and walk away! This course will provide three ways you can be proactive about inclusion in your workplace. | BizLibrary |
| Being an Inclusive Manager for your LGBTQIA+ Employees | Welcome to the “Being an Inclusive Manager for your LGBTQ+ Employees” lesson intended to give managers and leaders the skills to foster LGBTQ+ inclusivity in the workplace. This lesson covers what the LGBTQIA+ acronym stands for, describes what LGBTQIA+ inclusion looks like in the workplace, and the benefits of an inclusive work environment. Then, viewers will walk through some ways to foster inclusivity, such as establishing an open and diverse safe space and normalizing gender pronouns. After viewing, you’ll have concrete, actionable ways to make your organization more inclusive to members of the LGBTQIA+ community. (Keywords: LGBTQ, LGBTQIA) | BizLibrary |
| Building a Belonging Culture: Baking in Belonging | Welcome to the “Baking in Belonging” lesson, which explores practices that managers can institute to increase their team’s sense of belonging. This lesson is the eighth of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will understand how to make belonging systematic in their team and organization. | BizLibrary |
| Building a Belonging Culture: Belonging and Racial Justice | Welcome to the “Belonging and Racial Justice” lesson, which discusses some of the issues employees of color encounter in the workplace. This lesson is the fifth of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, leaners will be more familiar with the struggles of employees of color and the relationship between participation and social power. | BizLibrary |
| Building a Belonging Culture: Building a Belonging Culture Starts with You | Welcome to the “Building a Belonging Culture Starts with You” lesson, which discusses how adapting a growth mindset helps to create a belonging culture. This lesson is the third of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, managers will have strategies for how to start enacting their commitments to an inclusive culture. | BizLibrary |
| Building a Belonging Culture: Creating a Culture Where People Want to Stay | Welcome to the “Creating a Culture Where People Want to Stay” lesson, where Dr. Glick introduces the course and how she’ll enable managers to be inclusive leaders. This lesson is the first of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will consider their own connection to the course topic and be ready to discover the benefits of belonging. | BizLibrary |
| Building a Belonging Culture: Final Takeaways and Putting Learning into Practice | Welcome to the “Final Takeaways and Putting Learning into Practice” lesson, where Dr. Glick reminds managers of the insights they’ve gained during the course. This lesson is the last of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will be ready to put what they’ve learned about belonging into practice. | BizLibrary |
| Building a Belonging Culture: LGBTQIA+ Inclusion | Welcome to the “LGBTQIA+ Inclusion” lesson, which includes an overview of why LGBTQIA+ employees are unlikely to be out at work, and the dehumanizing impact of discrimination. This lesson is the sixth of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will understand more about how to address gender diverse employees, place value on safety and trust, and allow people to bring their whole self to work. | BizLibrary |
| Building a Belonging Culture: The Essential Role of Managers in Building Belonging | Welcome to the “The Essential Role of Managers in Building Belonging” lesson, which starts with Dr. Glick’s own experience with how genuine support from management impacted her sense of belonging. This lesson is the second of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing this lesson, learners will understand how they can contribute to their teams’ success on an individual and organizational level. | BizLibrary |
| Building a Belonging Culture: The Three Pillars of Belonging: Empathy | Welcome to the “The Three Pillars of Belonging: Empathy” lesson, which relates perspective-taking to genuine connection. This lesson is the 11th of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will recognize how welcoming employees’ whole selves and emphasizing well-being are a part of building empathy. | BizLibrary |
| Building a Belonging Culture: The Three Pillars of Belonging: Equity | Welcome to the “The Three Pillars of Belonging: Equity” lesson, which suggests actions managers can take to promote equity at their organization. This lesson is the ninth of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, managers will know how to revise organizational policies with a stronger focus on equity. | BizLibrary |
| Building a Belonging Culture: The Three Pillars of Belonging: Trust | Welcome to the “The Three Pillars of Belonging: Trust” lesson, which details how trust is essential to psychological safety. This lesson is the 10th of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will see how honesty, safety, and inclusion are essential parts of belonging. | BizLibrary |
| Building a Belonging Culture: The Value of Belonging at Work | Welcome to the “The Value of Belonging at Work” lesson, which highlights the benefits of belonging that relate to business metrics. This lesson is the seventh of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will understand why a sense of belonging strengthens employee commitment to the organization. | BizLibrary |
| Building a Belonging Culture: Why Is Belonging More Important Than Ever? | Welcome to the “Why Is Belonging More Important Than Ever?” lesson, which explains how the additional focus on belonging strengthens organizational DEI efforts. This lesson is the fourth of 12 in the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course, which empowers managers to build belonging cultures and provides practical resources for fostering a more inclusive workplace. After viewing, learners will understand that more employees than ever are placing value on belonging and the factors that influence their decision to resign. | BizLibrary |
| Building a Diverse and Inclusive IT Organization | Diversity and inclusion, also referred to as D&I, are critical success factors for organizations today. Overall, diverse organizations have experienced increased customer growth and retention, improved employee engagement, increased productivity and have exhibited significantly better decision making. To assist IT and business leaders build more diverse and inclusive organizations, D&I experts, Stephen Frost and Raafi Alidina, have authored a new book titled, Building an Inclusive Organization: Leveraging the Power of a Diverse Workforce. We recently had the chance to speak with co-author, Alidina, about the new book and the lessons he’s learned about workforce diversity and inclusion along the way. By watching this report, IT and business leaders will gain insight into the benefits of diversity and inclusion and how these principles can help keep organizations a step ahead of the competition. | BizLibrary |
| Canada's National Day for Truth and Reconciliation | Welcome to the “Canada’s National Day for Truth and Reconciliation” lesson designed to help learners understand the significance of the National Day for Truth and Reconciliation and the history behind it. In this lesson, viewers will learn about the history of residential schools in Canada, how the reconciliation process has begun, and the relevance of Orange Shirt Day. After viewing, learners will understand that residential schools were tools of cultural genocide, the role of the Truth and Reconciliation Commission of Canada, and why Orange Shirt Day and the National Day for Truth and Reconciliation both fall on September 30th. (Keywords: holiday, Indigenous) | BizLibrary |
| Celebrating Juneteenth: A Step Towards Inclusion | Welcome to the “Celebrating Juneteenth: A Step Towards Inclusion” lesson that takes learners on a historical journey through time. This lesson teaches about the meaning of June 19th, 1865, and the importance of Juneteenth as a national holiday. It also guides learners through the events that led up to the symbolic freedom of slaves in America. This timeline reaches back in time to the Emancipation Proclamation and places major events that led to the holiday in chronological order. Viewers will even be taught about the Juneteenth flag and the symbolism behind each part of it. By the end, learners can expect to walk away with a better understanding of why the holiday deserves to be celebrated and how they can do their part to honor it. | BizLibrary |
| Civility at Work: How to Handle Difficult Diversity Conversations | Liz Nead, best-selling author, speaker, and consultant, shows us how to handle challenging diversity, inclusion, and equity discussions at work. She shows us how to get people to talk about their ideas and beliefs without making them defensive or fearful. She than talks about ways to overcome some of the most common barriers we may face when discussing different views and perspectives regarding diversity. | BizLibrary |
| Code-Switching in the Workplace | Welcome to the “Code-Switching in the Workplace” video lesson intended to show viewers that understanding code-switching is imperative for understanding the experience of minority workers. This lesson begins by explaining the definition and history of code-switching and how it pertains to minority workers in the dominant culture. Next, the lesson dives into the reasons why people code-switch and offers action steps for organizations and non-marginalized workers to help promote inclusion and address social inequality. Finally, this lesson offers advice that minority employees can take when code-switching in order to minimize psychological and social distress. | BizLibrary |
| Consequences of Not Reporting D&I Violations | Welcome to the “Consequences of Not Reporting D&I Violations” lesson intended to help supervisors and managers understand the consequences of not reporting Diversity and Inclusion violations. Viewers will learn about how unreported D&I violations contribute to a culture of exclusion and hostility, impact an organization’s productivity, and leave supervisors liable in cases of harassment and bullying. After viewing, the learner will have a complete understanding of why reporting D&I violations is so important. | BizLibrary |
| Correct Pronoun Usage | As our culture has evolved and changed over the years, our language has changed right alongside it. That’s why we don’t say “thee” and “thou” and “lords and ladies” anymore (except maybe at your local Renaissance Faire). This video will cover some of the more recent changes that have happened with the pronouns we use to describe and define ourselves, and how to use the correct pronouns for everyone you work with. It will also cover why it’s important to speak correctly – which, spoiler alert, is basically the same reason it always has been. And it will also also cover Candyland and holiday music and mango cakes, because those things are fun. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Creating an Affirmative Action Plan | Welcome to ‘Creating an Affirmative Action Plan,’ a video lesson meant to provide steps to tailor your affirmative action plan to your work environment while also being compliant. This lesson is the final of three in the ‘Affirmative Action in the Workplace’ video course meant to describe what affirmative action is and how it must be addressed at your organization. From analyzing your workforce to determining corrective actions, this lesson describes how to create an effective plan for addressing discrimination at work. Plus, viewers will learn how to implement their action plan so it is successful. | BizLibrary |
| Cultivating a Respectful Workplace | Welcome to the “Cultivating a Respectful Workplace” video lesson, which addresses how to be a respectful employee who perpetuates a respectful environment. In this one-off lesson, viewers will learn what respect is and consider the benefits a respectful workplace offers. Plus, learners will ponder some examples of respect, as well as some examples of disrespect. Finally, viewers will become familiar with several easy tips for treating others with respect and making the workplace one characterized by civility. | BizLibrary |
| Cultural Norms that Support Inclusion and Innovation | Cultural norms show up in life as expressions of people’s beliefs, values, actions, and attitudes. In this Microlearning lesson, examples of ways to show appreciation of and support for the variety of cultural norms in today’s workplace are explored. | BizLibrary |
| Cutting Edge Communication: Ensuring a Respectful Workplace | Serena is concerned that the culture in the office lacks basic elements of respect. The issue is addressed head on as members of the team confront Carol about some of the racist and insensitive comments she has made in the past. Carol begins to wonder if she really is doing something wrong. Meanwhile Sam and Sanjay are talking about Serena and ridiculing her in the most disrespectful way, which Serena overhears. Carol in turn also overhears and is both curious and shocked. Serena is devastated. Carol sees the perfect opportunity to give Serena a pep talk and help her get back on the horse. Updated in 2019 | BizLibrary |
| Develop Tolerance and Respect | Develop Tolerance and Respect is a video to help learners respect and accept other people’s opinions, behaviors, preferences, even when you don’t agree with them. Peter Quarry, behavioral expert, explains how tolerance and respect can be developed. Develop Tolerance and Respect is a video to help learners realize that when we learn to tolerate other people’s differences, we develop patience and willingness to understand the other person’s point of view. We seek to find common ground, even when we have differing views. This leads to better quality decisions, greater harmony, and less conflict. | BizLibrary |
| Disability Inclusion: A Look at Disclosure and Perception of Disability | Welcome to the “A Look at Disclosure and Perception of Disability” lesson, which describes why an inclusive environment is essential for eliminating forced disclosure of a disability. This lesson is the fourth of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will understand why employees should encourage voluntary disclosure of a disability in order to have a truly inclusive environment. | BizLibrary |
| Disability Inclusion: Bias and Barriers | Welcome to the “Bias and Barriers” lesson, which explores some common barriers disabled people encounter in the workplace. This lesson is the 11th of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will be able to identify some common considerations they can make to remove unnecessary barriers for their disabled employees and coworkers. | BizLibrary |
| Disability Inclusion: Choosing Your Words | Welcome to the “Choosing Your Words” lesson, which focuses on inclusive language and how to avoid prejudicial language and microaggressions. This lesson is the 12th of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will understand the harm that assumptions and misrepresentations can cause, and how to check their own language. | BizLibrary |
| Disability Inclusion: Equality vs. Equity | Welcome to the “Equality vs. Equity” lesson, which explores how inclusion should seek to maximize potential through the aspects of fairness, equality, and equity. This lesson is the seventh of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will be able to identify accessibility issues and unnecessary barriers. | BizLibrary |
| Disability Inclusion: Having a Disability vs. Being Disabled | Welcome to the “Having a Disability vs. Being Disabled” lesson, which explores the differences between the two phrases. This lesson is the second of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing this lesson, learners will understand that disability is permanent, but being disabled is dynamic and can change based on the situation and resources provided. | BizLibrary |
| Disability Inclusion: How to Challenge Bias | Welcome to the “How to Challenge Bias” lesson, which dives into how bias has a negative impact on the experiences and opportunities of others. This lesson is the sixth of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will be aware of the difference between conscious and unconscious bias, and how you can be more aware of this behavior in yourself. | BizLibrary |
| Disability Inclusion: Normal vs. Typical | Welcome to the “Normal vs. Typical” lesson, which explores the difference between the terms “normal” and “typical.” This lesson is the ninth of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will understand that normalcy isn’t fixed, and how to check their own bias when considering if someone’s “normal” is relevant. | BizLibrary |
| Disability Inclusion: Normalizing Differences | Welcome to the “Normalizing Differences” lesson, which examines various differences already normalized in order to explore the benefits of this concept. This lesson is the last of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will understand that requiring justification of people’s needs is harmful—that they need to accept differences and make adaptations to remove barriers disabled people face. | BizLibrary |
| Disability Inclusion: Social and Medical Models of Disability | Welcome to the “Social and Medical Models of Disability” lesson, which explains the differences between the social and medical models of disability. This lesson is the third of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will understand the justified points both perspectives offer, and why they should lead with the social model. | BizLibrary |
| Disability Inclusion: The Influence and Impact of Ableism | Welcome to the “The Influence and Impact of Ableism” lesson, which defines ableism and looks at its harmful impact as a tool of systemic oppression. This lesson is the fifth of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will be aware of how ableism can harm people more than any disability would. | BizLibrary |
| Disability Inclusion: Understanding Disability in the Modern Day | Welcome to the “Understanding Disability in the Modern Day” lesson, intended to help learners understand that “disability” is an acceptable term and that disabled people face significant barriers. This lesson is the first of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing this lesson, learners will recognize that disabled people are not a homogenous group and disability does not define an individual’s capabilities. | BizLibrary |
| Disability Inclusion: What Does Inclusive Interaction With Disabled People Involve? | Welcome to the “What Does Inclusive Interaction with Disabled People Involve?” lesson, which covers how learners can ensure their interactions never single someone out for their differences or disability. This lesson is the 10th of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will understand the importance of choosing their words carefully and respecting the decisions of disabled individuals. | BizLibrary |
| Disability Inclusion: Why Disability Isn't a Weakness | Welcome to the “Why Disability Isn’t a Weakness” lesson, which explains why disabled people gain valuable skills from navigating a world not designed for them. This lesson is the eighth of 13 in the “Expert Insights: Disability Inclusion with Liz Johnson” course, which covers the role of language in communication about disability, challenges misconceptions caused by ableism, and encourages normalizing differences for a more inclusive workplace. After viewing, learners will be able to interpret disability not as a weakness, but in terms of the adaptions and motivation disabled people develop. | BizLibrary |
| Disability without Borders | We will learn how people with disabilities inspired innovations. We will learn why people with disabilities are great employees. We will learn how to make accommodations for people with disabilities. The government wants more people with disabilities to be gainfully employed; but many employers are scared of the unknown. Alright, let's learn together. People with disabilities represent an untapped labor force of talented, dedicated people - and an exceptional workplace is comprised of people of all disabilities. Keep in mind that people with disabilities have inspired innovations such as closed-captioning, voice activation, braille, screen readers, and spell check. | BizLibrary |
| Disability/Pregnancy Accommodations* | This course covers state/local laws (ADA, PWFA) requiring reasonable accommodations for employees, and the obligations of managers. | Traliant |
| Discussing Culturally Sensitive Topics | Welcome to “Discussing Culturally Sensitive Topics,” a video lesson intended to provide guidelines you can implement to help your conversations around sensitive topics be more productive. We all know that talking about cultural and social issues can be uncomfortable and get heated quickly. So, in this lesson, you’ll acquire strategies to help you address these subjects in a more respectful way. By remembering to remain empathetic, respectful, and open-minded throughout the entire conversation, you can learn something new and bridge the gaps that exist between yourself and others. (Keywords: communication barriers, discrimination, diversity, culture) | BizLibrary |
| Diversity at Work | Welcome to the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. This course includes seven lessons that will bring everyone steps closer to fostering a culture where everyone feels valued and empowered. You'll gain insight into what a diverse workplace entails, common barriers to diversity and inclusion, the impact of unconscious bias, and how an inclusive mindset can positively impact the work environment. Whether you're a team member, leader, or HR professional, this course will equip you with the knowledge and tools to create a workplace where diversity thrives. By the end, you'll have practical strategies to foster a more inclusive and equitable workplace for everyone. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Diversity at Work: A Discovery Mindset | Welcome to the “A Discovery Mindset” lesson, intended to break down the five ways people commonly respond to differences. This lesson is the third of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. This lesson explores the “Five Ds of Difference,” revealing how individuals may react to diversity in the workplace. You’ll examine four common negative responses—distancing, denial, defensiveness, and devaluing—which can lead to exclusion and workplace tension. Then, you’ll discover the ideal response: discovery, where differences are recognized as valuable assets that drive innovation and collaboration. By understanding these reactions and learning how to shift toward discovery, you’ll be better equipped to create a workplace culture that embraces diversity and promotes inclusivity. | BizLibrary |
| Diversity at Work: Benefits & Barriers | Welcome to the “Benefits & Barriers” lesson, which explores the challenges and opportunities that come along with striving to create more diverse work environments. This lesson is the second of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. In this lesson, viewers will learn about benefits of diversity for both employees and the overall organization. Then, this experience dives into the most common barriers to organizational diversity and provides and provides practical solutions for overcoming them. By understanding both the challenges and the immense benefits of diversity, you’ll be equipped to create a more inclusive, dynamic, and successful workplace. | BizLibrary |
| Diversity at Work: Bias Awareness | Welcome to the “Bias Awareness” lesson, which discusses how biases can undermine workplace culture and hinder diversity efforts. This lesson is the sixth of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. This lesson delves into what bias is and how it can appear at work, as well as the difference between unconscious vs. conscious bias. The lesson then offers practical tools to recognize and address these issues, empowering you to reduce their effects in your daily interactions and decisions. By the end, you’ll be equipped with the knowledge to actively challenge bias, prejudice, and stereotypes, fostering a more inclusive and equitable workplace. | BizLibrary |
| Diversity at Work: Contributing to a Diverse Workplace | Welcome to the “Contributing to a Diverse Workplace” lesson, which explores the vital role employees play in contributing to a diverse and inclusive environment. This lesson is the fourth of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. In this lesson, you'll learn practical ways you can actively contribute to fostering an inclusive culture. From challenging your own biases to advocating for others and embracing diverse perspectives, this lesson will provide actionable steps you can take in your day-to-day interactions. You'll also explore how to support inclusive policies, collaborate with colleagues from different backgrounds, and become an ally to those who may face marginalization. By the end of this lesson, viewers will understand how small actions can lead to significant changes, making your workplace more inclusive, respectful, and innovative. | BizLibrary |
| Diversity at Work: Developing a Diverse Workforce | Welcome to the “Developing a Diverse Workforce” lesson, which outlines practical action steps to help organizations cultivate a truly diverse and inclusive environment for all. This lesson is the final of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. The lesson provides seven actionable steps to help attract, retain, and nurture a diverse workforce. By the end of this lesson, learners will be empowered with practical tactics to create a more diverse, inclusive, and thriving workplace where everyone belongs. | BizLibrary |
| Diversity at Work: Dismantling Workplace Discrimination | Welcome to the “Dismantling Workplace Discrimination” lesson, which designed to help learners identify, prevent, and eliminate workplace discrimination. This lesson is the first of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. In this lesson, viewers will explore what constitutes discrimination, examine key laws designed to protect employees, and gain insight into ways discrimination can manifest at work. No matter your role, this lesson will empower you to take meaningful action toward eliminating workplace discrimination. | BizLibrary |
| Diversity at Work: Intentional Inclusion | Welcome to the “Intentional Inclusion” lesson, which explores how inclusion goes beyond awareness and requires intentional action. This lesson is the fifth of seven in the “Diversity at Work” course, which explores the essential role of diversity and inclusion in the workplace. In this lesson, you’ll explore what it means to be inclusive, how it coincides with diversity, key strategies for integrating conscious inclusion into your daily practices, and ways to foster an inclusive environment. By the end of this experience, this lesson will equip learners with the tools to create a culture of inclusivity where everyone feels recognized and empowered to thrive. | BizLibrary |
| Diversity in the Workplace: For Employees | MARCOM's Video On Demand (VOD) program on Diversity in the Workplace: For Employees discusses diversity, the obstacles that can prevent people from accepting it, and what employees can do to embrace and encourage diversity in their workplace. This content is also translated in Spanish. | BizLibrary |
| Eight Keys to a More Respectful Workplace | What makes certain organizations outstanding places to work? And why are other organizations awful places to work? Chances are it boils down to how respectful the environment is. Respect must be standard operating procedure if we expect our team to perform at its best. The eight fundamental concepts illustrated in this series are at the core of building an enlightened organization, and may be covered in your organization's employment manual. Raising awareness to these eight keys is a critical step in building a more respectful workplace. Each module should take between eight to twelve minutes to complete. | BizLibrary |
| Establishing Equity | Welcome to the “Establishing Equity” video course intended to show viewers how to move towards equity in the workplace. This course, comprising five video lessons, walks through the four elements of the DEI continuum: diversity, inclusion, equality, and equity. The first lesson lays out and describes the basic premise of the continuum. Then, the following lessons describe each step along the continuum in detail. Additionally, each lesson provides viewers with action steps for promoting the principles of DEI in their workplace. Ultimately, viewers of this course will have a better understanding of the concept of DEI, with special attention and consideration paid to the overarching concept of equity. (Keywords: bias, culture, discrimination, EEO, protected class) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Establishing Equity: Driving Diversity | Welcome to the “Establishing Equity: Driving Diversity” video lesson created to establish diversity as the first step in achieving eventual equity. This lesson is the second of five in the “Establishing Equity” series, which shows viewers how to continuously strive for equity in the workplace. This lesson defines diversity as it pertains to the working world. Then, it reviews the many benefits of diverse organizations along with best practices for creating a diverse workplace. Viewers will also learn about the connection between diversity and equity. | BizLibrary |
| Establishing Equity: Embracing Equality | Welcome to the “Establishing Equity: Embracing Equality” video lesson intended to show how equity cannot be reached without first understanding equality. This lesson is the fourth of five in the “Establishing Equity” series, which shows viewers how to continuously strive for equity in the workplace. This lesson discusses the topic of discrimination in the workplace, including its legal implications and the two forms it comes in: disparate treatment and disparate impact. Then, the lesson moves on to describe how to promote equality on the job. Finally, viewers take a deep dive into the differences between equality and equity to gain a better understanding of both topics. | BizLibrary |
| Establishing Equity: Integrating Inclusion | Welcome to the “Establishing Equity: Integrating Inclusion” video lesson intended to show how inclusion is separate from and dependent on diversity. This lesson is the third of five in the “Establishing Equity” series, which shows viewers how to continuously strive for equity in the workplace. This lesson discusses the significant relationship between diversity and inclusion within an organization. The majority of the lesson focuses on action steps for how to maintain and include a diverse workforce. | BizLibrary |
| Establishing Equity: The DEI Continuum | Welcome to the “Establishing Equity: The DEI Continuum” video lesson intended to provide an introduction to the topics of diversity, inclusion, equality, and equity. This lesson is the first of five in the “Establishing Equity” series, which shows viewers how to continuously strive for equity in the workplace. This lesson debunks common myths around DEI initiatives and establishes the DEI continuum, which moves step by step through diversity, inclusion, equality, and equity. Ultimately, viewers should understand that equity is the ultimate goal organizations should be seeking to achieve. | BizLibrary |
| Establishing Equity: The Ultimate Goal | Welcome to the “Establishing Equity: The Ultimate Goal” video lesson created to reinforce the necessity of an equitable workplace. This is the final lesson in the “Establishing Equity” series, which shows viewers how to continuously strive for equity on the job. This lesson provides an overview of the numerous benefits of an equitable workplace. It also gives viewers the necessary action steps for moving beyond diversity, inclusion, and equality towards equity. | BizLibrary |
| Expert Insights: Disability Inclusion with Liz Johnson | Welcome to the “Expert Insights: Disability Inclusion with Liz Johnson” course, designed to familiarize learners with the nuances of language surrounding disability and to combat common misconceptions caused by bias and ableism. Liz is Director and Co-Founder of The Ability People, and helps businesses empower people with disabilities in their workforce through meaningful inclusion. This course, comprising 13 lessons, explores having inclusive interaction, normalizing differences, and promoting equity in the workplace. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication | Welcome to the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” course, designed to help learners become more comfortable discussing racism and racially charged topics. This course, comprising nine lessons, explores how racism was rebranded after the Reconstruction Era, how it was able to survive across generations, and how people today can practice empathy to overcome their discomfort with the subject. This course is Part 2 of 2 from expert Marshall Fields. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers | Welcome to the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” course, designed to introduce learners to the language of racism and the barriers they may face when working toward meaningful change. This course, comprising 13 lessons, explores how to approach racially charged topics with a humble mindset and a dedication for positive communication, all the while teaching how systemic racism came to be and how it appears in the past and present. This course is Part 1 of 2 from expert Marshall Fields. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2.5 PDC for Society for Human Resource Management (SHRM), 2.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Generational Dynamics with Cara Silletto | Welcome to the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. Presented by Cara Silletto, this course comprises nine lessons and is part of our Expert Insights series. Throughout this course, you’ll not only learn how someone’s birth year can contribute to their outlook on life, but also how factors such as their upbringing or socioeconomic status growing up can influence their needs and expectations in the workplace today. Cara also covers the issues on the “T.A.B.L.E.”— technology, authority, balance, loyalty, and entitlement—that can cause generational divides, and how leaders can effectively reach across those gaps and work better together. Learners will walk away from this course with an improved understanding of different generational experiences, with strategies on how to reduce judgment within your teams and ways to communicate more effectively with each and every unique individual. This program is valid for 0.50 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.50 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Inclusive Mindset with Justin Jones-Fosu | Welcome to “Expert Insights: Inclusive Mindset with Justin Jones-Fosu,” a video course meant to help you authentically embrace diversity and inclusion. Presented by Justin Jones-Fosu, founder and CEO of Work Meaningful, this course comprises 16 lessons and is part of our Expert Insights series. Throughout this course, you’ll explore what diversity is and isn’t, gain a picture of the inclusive mindset vision, and consider why mindset matters in the first place. Then, you’ll explore the circles of grace model, learn the difference between positive intent and positive impact, and discover the value of authentically listening to learn about others’ experiences. This course even provides guidance on challenging your negative assumptions, engaging in meaningful dialogue, practicing sincere empathy, and being an intentionally inclusive leader. By viewing this course and following the action forward steps included in each lesson, you’ll be able to create an inclusive mindset plan that allows you to be an advocate and ally for those who are marginalized. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2.5 PDU for the Project Management Institute (PMI). This content is also translated in French-Canadian. | BizLibrary |
| Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick | Welcome to the “Expert Insights: The Manager’s Guide to Building a Belonging Culture with Dr. Elisa Glick” course that investigates how fostering a culture of belonging is essential to increasing job satisfaction, performance, and employee retention. Dr. Glick is the Founder and President of Elisa Glick Consulting, where she works to help organizations create actionable plans for diversity, equity, inclusion, and belonging. This course, comprising 12 lessons, will show how a genuine sense of connection can benefit retention and company culture, and the role a manager plays in building a culture of belonging within their team. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Freedom From Racism: Battle Against Change | Welcome to the “Battle Against Change” lesson, which gives an overview of the Reconstruction period after the American Civil War and how the rights of Black citizens were limited or rolled back during that time. This lesson is the first of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand the context of systemic racism as it continued in the era after the Civil War. | BizLibrary |
| Freedom From Racism: Being Human Is Enough | Welcome to the “ Being Human Is Enough ” lesson , which reminds learners of the uniting principle that humanity is our common foundation . This lesson is the eleventh of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. | BizLibrary |
| Freedom From Racism: Belief System Barriers | Welcome to the “ Belief System Barriers ” lesso n which invites learners to break down the barriers of their long-held belief systems . This lesson is the fifth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will understand the importance of questioning your own beliefs and gathering unbiased information. | BizLibrary |
| Freedom From Racism: Common Misconceptions That Empower Racism | Welcome to the “ Common Misconceptions That Empower Racism ” lesson , which explains and reject s common misconceptions that empower racism . This lesson is the seventh of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will be empowered to reject common misconceptions about racism in America. | BizLibrary |
| Freedom From Racism: Communication Failure | Welcome to the “ Communication Failure ” lesson which looks at the ways communication is fragmented and divisive in our society. This lesson is the fourth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will consider factors of emotion, environment, belief systems, and experiences in their communication with others. | BizLibrary |
| Freedom From Racism: Considerations for Clarity | Welcome to the “Considerations for Clarity” lesson, which covers how discomfort can be disguised as a distraction and how the fear of being judged and dismissing one’s own conduct can harm conversations. This lesson is the seventh of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand the four options they have to address offensive words or ideas in conversation, and why choosing to explain why what they said is harmful is the best way to overcome ignorance. | BizLibrary |
| Freedom From Racism: Evolving Barriers | Welcome to the “ Evolving Barriers ” lesson , intended to show some of the different barriers for Black individuals in America that have existed since desegregation . This lesson is the ninth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will understand common barriers such as redlining, loan refusal, community displacement, overcrowding, and zoning inequality. | BizLibrary |
| Freedom From Racism: Evolving Danger | Welcome to the “ Evolving Danger ” lesson , which examines the ways discrimination is systemically enforced at federal, state, and local government levels . This lesson is the tenth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. In this lesson, learners will be faced with evidence suggest ing that the li ves of Black Americans has been devalued , and they will be invited to make a personal commitment to change the system. | BizLibrary |
| Freedom From Racism: Evolving Slavery | Welcome to the “ Evolving Slavery ” lesson , which reveals the historical evolution of slavery, up to and including the modern day . This lesson is the eighth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will understand how slavery didn’t end, it evolved, and see how prison labor is the modern-day manifestation of slavery. | BizLibrary |
| Freedom From Racism: Familiar Words, New Understanding | Welcome to the “ Familiar Words, New Understanding ” lesson that explores several movements and words that are manifestations of people wanting change. This lesson is the second of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will understand what the Black Live s Matter and Stop the Silence! m ovements are and be able to define white privilege, Black Power, and white f r agility in the context of discussions about racism. | BizLibrary |
| Freedom From Racism: From Confusion to Connection | Welcome to the “From Confusion to Connection” lesson, which prompts learners to examine their own automatic responses and how to decide what their future responses to discussions of racism will be. This lesson is the eighth of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand how facing their discomfort in communicating about racism can lead to passion, connection, and truth. | BizLibrary |
| Freedom From Racism: Humble Mindset | Welcome to the “ Humble Mindset ” lesson intended to help learners adopt an engaged, humble mindset ready to communicate within certain guidelines. This lesson is the first of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will understand the importance of a humble mindset and the difference between subjective and objective truth. | BizLibrary |
| Freedom From Racism: Hypocritical Independence | Welcome to the “ Hypocritical Independence ” lesson , which shares perspectives from the time of the American Revolution and explores perspectives on race into the 19 th century . This lesson is the last of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. In this lesson, learners will see the history of systematic separation in America and be challenged to continue to educate themselves and educate others in working toward a more united country . | BizLibrary |
| Freedom From Racism: Let’s Make History | Welcome to the “Let’s Make History” lesson, which closes out the course by challenging learners to fight for equality and have hope. This lesson is the final of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand the importance of seeking out friendships and connections in relation to fighting racism and escaping oppressive mentalities. | BizLibrary |
| Freedom From Racism: One America, Two Histories | Welcome to the “One America, Two Histories” lesson describes how racial injustice was continued during the Great Depression and World War II with New Deal programs. This lesson is the fourth of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand how the limits placed on desegregation and housing negatively impacted Black citizens. | BizLibrary |
| Freedom From Racism: Owning Our Words | Welcome to the “ Owning Our Words ” lesson which explores the ramifications of racist language in our culture. This lesson is the third of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will understand the importance of taking ownership for their comments and their impact. | BizLibrary |
| Freedom From Racism: Profit, Pride, and Prejudice | Welcome to the “ Profit, Pride, and Prejudice ” lesson , which explores the colonization of America and early American race relations . This lesson is the twelfth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will be familiar with early colonial concepts such as the h eadright s ystem , indentured servitude, manumission, and Bacon’s Rebellion. | BizLibrary |
| Freedom From Racism: Rebranding Bigotry | Welcome to the “Rebranding Bigotry” lesson that examines how the words and tactics of systemic racism have evolved to continue encouraging hate and violence. This is lesson two of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand how white supremacists manipulate language to be more socially acceptable while still promoting racism. | BizLibrary |
| Freedom From Racism: Systemic Racism Defined | Welcome to the “ Systemic Racism Defined ” lesson , which seeks to define system racism . This lesson is the sixth of 13 in the “Expert Insights: Freedom From Racism with Marshall Fields: Learning the Language and Barriers” Part 1 course, which is designed to introduce learners to the foundations of healthy communication about racism and how to overcome the barriers they may face when working toward meaningful change. After viewing this lesson, learners will have a common understanding of systemic racism and how history has unfolded to empower these aspects of systemic racism . | BizLibrary |
| Freedom From Racism: The American Experiment | Welcome to the “The American Experiment” lesson looks at racism through the lens of a research experiment performed at the University of Wisconsin in Madison. This is lesson three of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand how racism has been kept alive through generations long after slave owners and enslaved people were a thing of the past. | BizLibrary |
| Freedom From Racism: Where Hate Echoes From | Welcome to the “Where Hate Echoes From” lesson that investigates the Us vs. Them mindset that helps systemic racism continue. This lesson is the fifth of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand the concepts of discussing instead of arguing, negotiating perspective, and not compromising truth. | BizLibrary |
| Freedom From Racism: Worthwhile Discomfort | Welcome to the “Worthwhile Discomfort” lesson, which acknowledges the discomfort and difficulties of discussing race and racially charged topics. This lesson is the sixth of nine in the “Expert Insights: Freedom From Racism with Marshall Fields: Embracing Empathetic Communication” Part 2 course, which explores how positive communication can be used to pursue change, confront misconceptions, and reconcile. After viewing, learners will understand that simply ignoring a topic is not the solution, but that discussing painful subjects with care is the ideal solution. | BizLibrary |
| Gender Identity: Changes Organizations are Making to Increase Awareness | Gender identity awareness is necessary to ensure equal respect and fair opportunities for everybody. So what does this mean for your organization? While every entity is unique and should consider the needs of their individual workforce, this course provides some basic steps you can take to better increase gender identity awareness. | BizLibrary |
| Gender Identity: Understanding Gender-Neutral Restrooms in the Workplace | A gender-neutral restroom is, when we think about it, a simple idea. We use them in our homes without a second thought. However, in a workplace environment they are a topic of debate. This course will help you understand why gender-neutral restrooms matter and how they work. | BizLibrary |
| Gender Identity: What Does LGBTQIA+ Mean? | When discussing gender identity and sexual orientation it’s common to hear acronyms used to reference different groups, orientations, and identities. For several years, the most common acronym was LGBT, however to be more inclusive the acronym has evolved into many different forms. In this course we’ll help you understand the pieces that make up the LGBTQIA+ acronym. | BizLibrary |
| Generational Dynamics: Authority | Welcome to the “Authority” lesson, the fifth of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara explores how the differences in parenting styles between generations shows up in the workplace. After viewing, learners will be invited to consider how they can improve their working relationships with people of all different ages through a better understanding of their workplace expectations. | BizLibrary |
| Generational Dynamics: Balance | Welcome to the “Balance” lesson, the sixth of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara dives into how different understandings of healthy or appropriate work-life balance can be vastly different across different generations, and how this can impact the workplace. After viewing, learners will consider how someone’s expectations of a healthy work-life balance can impact the way they show up at work. | BizLibrary |
| Generational Dynamics: Demographics | Welcome to the “Demographics” lesson, the third of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. This lesson discusses the impact on the workforce due to the size of each generation, from the baby boom to Generation Z. After viewing, learners will have considered the effects of the differing size of each generation entering the workforce. | BizLibrary |
| Generational Dynamics: Entitlement | Welcome to the “Entitlement” lesson, the eighth of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara gives insight into different factors that influence a sense of entitlement and how that can show up in the workplace. Cara ends this lesson with ways that leaders can make a positive impact and better engage today’s workforce. | BizLibrary |
| Generational Dynamics: Introduction | Welcome to the “Introduction” lesson, the first of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara introduces the question, “Where were you when?” and dives into the concept that people who were raised in a similar time and place tend to have a similar outlook on the way they see the world. She also covers why it’s important to not judge people by their birth year, and to prioritize someone’s mindset over their generation. After viewing, learners will be introduced to Cara and what they can expect to gain from the course. | BizLibrary |
| Generational Dynamics: Loyalty | Welcome to the “Loyalty” lesson, the seventh of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara shares a personal story of how her own upbringing impacted her idea of loyalty in the workplace. She dives deeper into why, and how, today’s organizations need to work to build loyalty with every individual employee they hire. | BizLibrary |
| Generational Dynamics: Strategy to Bridge Generational Gaps | Welcome to the “Strategy to Bridge Generational Gaps” lesson, the last of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara shares a personal story as an example of when expectations weren’t communicated clearly enough in her workplace. She uses this example to illustrate how leaders can reduce their assumptions and judgments to more effectively communicate between individuals of different generations and backgrounds. | BizLibrary |
| Generational Dynamics: Technology | Welcome to the “Technology” lesson, the fourth of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara discusses how someone’s comfort with evolving technology can relate to their expectations of the workplace. After viewing, learners will understand how different generations were impacted by the rapid development of technology, and how to better support every individual’s needs. | BizLibrary |
| Generational Dynamics: Workforce Breakdown by Generation | Welcome to the “Workforce Breakdown by Generation” lesson, the second of nine in the “Expert Insights: Generational Dynamics with Cara Silletto” course designed to help leaders bridge generational gaps in the workplace. In this lesson, Cara dives into how historical events and technological developments impacted each generation, and how that can show up in the workplace. She also covers why it’s so important to prioritize considering someone’s mindset over their birth year. After viewing, learners can expect to have a general understanding of the overall qualities that appear in each generation, so they can improve their working relationships. | BizLibrary |
| Generations@Work: Attract and Coach | How can organizations win by attracting and coaching young talent? The goal of this course is to raise awareness of what can be done to attract the best young talent to your organization and how to best supervise and support them once they are a part of your team. Participants who successfully complete this course should be able to demonstrate an understanding of what young employees are looking for in terms of career goals, the ability to use the proper techniques to get the best performance from your younger employees, and the insight to recognize when trust is needed to facilitate the flexibility young workers crave, and an understanding of the difference between “managing” and “coaching” and the importance of using “coaching” when working with younger employees. | BizLibrary |
| Generations@Work: Bridging the Divide | Generational diversity can help us improve overall organizational effectiveness. The goal of this course is to raise awareness of the fact that stereotypes can play an outsized role in determining how we communicate across generational lines. The course also demonstrates how even innocent mistakes can make understanding extremely difficult. Participants who successfully complete this course should be able to demonstrate an understanding of the communication needs of the youngest generation in the workforce and the techniques and tips to help avoid misunderstanding and to communicate more effectively across generational lines. | BizLibrary |
| Generations@Work: Connections | Coming of age in the past couple of decades means you’re networking with thousands of other people. How does this affect the way you work? The goal of this course is to illustrate the way younger workers can compartmentalize the different relationships that characterize their lives, particularly online, and how this skill can benefit today’s employers. Participants who successfully complete this course should be able to demonstrate an understanding of the different types of relationships young employees have developed due to their connected lifestyle and use of social media and the knowledge that the skills younger workers have developed from managing a variety of interactions on a daily basis can be useful in the workplace, especially when it comes to dealing with a variety of customer styles. | BizLibrary |
| Generations@Work: Empower and Retain | This course provides ideas for creating an environment conducive to empowering and retaining young talent. The goal of this course is to teach trainees how to empower younger employees to become intrapreneurial and motivated to remain in your workforce. Participants who successfully complete this course should be able to demonstrate an understanding of how to empower young workers to grow and develop into intrapreneurs, the importance of being transparent and fostering trust with young employees, an awareness that you can build trust by treating young employees as individuals and soliciting their input, and the knowledge that flexibility, professional growth and financial growth are key to retaining young workers. | BizLibrary |
| Generations@Work: Final Thoughts | This course offers a recap and closing thoughts from our panel and Tim. The goal of this course is to review the key drivers to engage and retain younger employees. Participants who successfully complete this course should be able to demonstrate an understanding that young workers want to feel they are valued in the organization for both their production and their ideas, the ability to engage with younger employees as individuals, and the knowledge that young people are the largest generation in the workforce now and they will lead sooner and younger than any generation before them. | BizLibrary |
| Generations@Work: Introducing Tim | Our subject matter expert, Tim, offers advice on maximizing the benefits of younger workers. The goal of this course is to make trainees aware of the fact that generational stereotypes can stand in the way of successful communication between generations. The course also explains how to take a proactive approach to capitalizing on younger employees’ strengths. Participants who successfully complete this course should be able to understand the difference between working with young employees based on a stereotype vs getting to know them as individuals and dealing with them more honestly, explain how the size and strengths of the younger generations make it imperative that we learn to attract and retain them in our workforce, and demonstrate an understanding of the importance of utilizing young employees since they are now the largest generation in the workforce. | BizLibrary |
| Generations@Work: Introduction | No previous generation has entered the workforce with more stereotypes and greater potential. Today’s twenty-somethings were raised on a steady diet of technology, multi-tasking, social networking and 24/7 connectivity. The rules of work are changing. This awareness-building series features a candid discussion with a panel of younger workers offering opinions and advice on how your organization can maximize communication, harmony and productivity across all generations. Directed at supervisors who work with this age group, but all staff can benefit from this series. | BizLibrary |
| Generations@Work: Labeling | Sit in on a podcast featuring a panel discussion of issues related to younger employees at work.The goal of this course is to establish the key characteristics that define younger employees and to scrutinize all the labels commonly used to describe them. How accurate are those labels and how can we learn to see everyone as an individual, regardless of their age group? Participants who successfully complete this course should be able to explain how the youngest generation in the workforce compares to those who have come before and to demonstrate an understanding of how the labels used to define people can be unfair and fail to account for a person’s individual strengths. | BizLibrary |
| Generations@Work: Leveraging Everyone's Potential | No previous generation has entered the workforce with more stereotypes and greater potential. Today’s twenty-somethings were raised on a steady diet of technology, multi-tasking, social networking and 24/7 connectivity. The rules of work are changing. This awareness-building series features a candid discussion with a panel of younger workers offering opinions and advice on how your organization can maximize communication, harmony and productivity across all generations. Directed at supervisors who work with this age group, but all staff can benefit from this series. The goal of this series is to raise awareness of the potential in younger generations as they enter and begin to assume leadership roles in today’s workforce. How can they contribute to and improve the way businesses do business? Participants who successfully complete this series of courses should be able to identify the shared characteristics and strengths of younger members of the workforce, how to attract them to your business, how to coach them, empower them and retain them long enough to have a positive impact on your bottom line. | BizLibrary |
| Generations@Work: Work Styles | The rules of work are changing as the emphasis moves to what you can accomplish rather than how long you take or from where you complete the task. The goal of this course is to emphasize the differences in the work styles of various generations and to note in particular the unique style of younger workers. Participants who successfully complete this course should be able to explain how technology and life experience has impacted the way that younger employees approach their jobs and to demonstrate a greater understanding of how work style may not be as important as once thought so long as employees are getting the same quantity and quality of work completed by the established deadline. | BizLibrary |
| Hiring for a Diverse Workforce | Welcome to the "Hiring for a Diverse Workforce" video lesson intended to educate viewers about the importance of workplace diversity. This lesson covers the difference between diversity and multiculturalism, what power and privilege are, and the benefits a diverse workplace can have on an organization. The lesson concludes with policies an organization should have when hiring for a diverse workforce and what best practices to employ. | BizLibrary |
| How Does Unconscious Bias Happen? | Using a keen understanding of human psychology (and possibly a little help from some sock puppets), this video explains why all of us are prone to unconscious bias and how to avoid its negative effects. And we know what you’re thinking. “Are there really sock puppets in this video?” You’ll just have to watch to find out! This content is also translated in Spanish. | BizLibrary |
| How to Deal with Extreme Views | Extreme opinions can show up in any workplace, and knowing how to respond makes all the difference. This video, featuring insights from psychologist Peter Quarry, gives you practical tools to handle difficult conversations with calm, respect, and clear boundaries. You’ll learn how to be proactive about safety, support inclusion, and respond in ways that reduce conflict. Gain strategies to avoid unproductive arguments, challenge extreme views safely, and take the right steps when a view crosses the line into danger. | BizLibrary |
| Identifying and Avoiding Affinity Bias | One of the most common types of unconscious bias, affinity bias tends to make us feel good about people with whom we have a lot in common. Sounds perfectly normal, right? Well it is – but that doesn’t mean it’s always a good thing. This video will highlight the benefits and pitfalls of affinity bias and help you avoid its negative effects. You’ll also learn about a completely new way of looking at the world that will bring new meaning to the phrase ‘the four corners of the globe.’ Enjoy! This content is also translated in Spanish. | BizLibrary |
| Identifying and Avoiding Confirmation Bias | Confirmation bias encourages us to believe evidence that supports what we already think and disbelieve evidence that challenges our beliefs. This video will illustrate the problems confirmation bias can cause, as well as illustrate various ways to reduce its impact. You’ll also learn something about walruses that you never knew before. As you can see, it’s going to be a pretty amazing video! This content is also translated in Spanish. | BizLibrary |
| Inclusive Mindset: 3 Ways to Be an Intentionally Inclusive Leader | Welcome to “Inclusive Mindset: 3 Ways to Be an Intentionally Inclusive Leader,” a video lesson that highlights the fact that being a leader doesn’t always have to do with being liked—it’s about making the right choices and stepping up for others. This lesson is the last of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this final lesson, you’ll learn the importance of addressing unfairness and mistreatment despite any potential backlash. Plus, you’ll recognize that, if you truly want to be an intentionally inclusive leader, you have to build trust, believe in your people, and lead with vulnerability. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: Discovering Dialogue | Welcome to the “Inclusive Mindset: Discovering Dialogue” video lesson created to highlight the power of engaging in dialogue with others to create something together. This lesson is the 11th of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, you’ll learn what dialogue is and isn’t and explore the four prongs of dialogue according to William Isaacs: listening, respecting, suspending, and voicing. By following the advice from this lesson, you’ll be better equipped to view each moment as an opportunity to learn and grow. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: Exercising Empathy | Welcome to the “Inclusive Mindset: Exercising Empathy” video lesson intended to help you be present with someone and be compassionate about their experience. This lesson is the 12th of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. Justin starts this lesson by sharing a personal story about asking his dad questions to learn about his own upbringing and better understand why he wasn’t present as a father. Then, he describes what empathy is versus what it isn’t, along with the three types of empathy: cognitive, emotional, and compassionate. You’ll also discover some key tips for increasing your empathy with others. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: Life Is Messy—People Are Messier | Welcome to the “Inclusive Mindset: Life Is Messy—People Are Messier” video lesson intended to help you challenge the negative narratives you may unfairly construct about certain people. This lesson is the seventh of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. Throughout this lesson, Justin shares some anecdotes from his live seminars about when people created a negative narrative about someone and later learned the truth was much different from what was assumed. The takeaway here is to challenge your assumptions and open yourself up to hearing the stories of others. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: Stupid Stuff Smart People Say | Welcome to “Inclusive Mindset: Stupid Stuff Smart People say,” a video lesson that differentiates between positive intent and positive impact. This lesson is the ninth of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. During this lesson, you’ll learn that there’s a difference between intent and impact and that good intentions don’t excuse or minimize negative impact or potential consequences. In addition, this lesson encourages you to try to give good even when you receive negative. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Circles of Grace – Expanding Your Circles | Welcome to “Inclusive Mindset: The Circles of Grace – Expanding Your Circles,” a video lesson that encourages you to get out of the circles of comfort and make at least one meaningful connection per week. This lesson is the sixth of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. During this lesson, you’ll hear how Justin sought firsthand information to challenge his preconceived notions and learn about his “everyone else.” Then, you’ll discover tips for getting off autopilot so you don’t “take the exit” on people but rather engage with them and hear their stories. It’s all about enlarging your circles to learn more about people and ideas that you aren’t knowledgeable about or that you disagree with. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Circles of Grace – Introducing the Model | Welcome to “Inclusive Mindset: The Circles of Grace – Introducing the Model,” a video lesson that helps you understand who you give the benefit of the doubt versus who you make judgments about. This lesson is the fifth of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, Justin opens up about times when he found himself unfairly judging others because of the way he’s been conditioned throughout his life. In addition, you’ll become familiar with the circles of grace, which highlights who you’re most likely to find innocent until proven guilty versus who you assume is guilty right off the bat. Ultimately, the question is: Who is your “everyone else,” and what can you do to learn more about them? This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Glass Half… | Welcome to the “Inclusive Mindset: The Glass Half…” video lesson that prompts you to metaphorically fill your glass to bring meaning to what you do. This lesson is the 15th of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, Justin encourages you to use “I am not ____ yet” statements to highlight your capacity for growth and create hope for the future. Don’t be scared of making a mistake or saying the wrong thing! You can use Justin’s advice to create your own inclusive mindset plan that allows you to make consistent steps to incorporate diversity and inclusion into your everyday life. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Inclusive Mindset Vision | Welcome to “Inclusive Mindset: The Inclusive Mindset Vision,” a video lesson that encourages you to engage difference and recognize that all people should be treated with value, dignity, and respect. This lesson is the third of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. Justin kicks off this lesson by telling the story of where his passion for diversity and inclusion came from. Next, he prompts you to approach diversity with wonderment and curiosity and to be willing to disagree respectfully while honoring the perspective of others. Ultimately, you should understand what the inclusive mindset vision looks like and how you can make it an everyday part of your life. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Kid on the Plane Who Wouldn’t Shut Up | Welcome to “Inclusive Mindset: The Kid on the Plane Who Wouldn’t Shut Up,” a video lesson that promotes courageous curiosity and authentic listening. This lesson is the 10th of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, you’ll learn the value of asking questions with an open mind and hearing the significance of other people’s stories. It’s all about truly engaging with others and listening into at least the third level of a conversation to show you care about someone’s voice and perspective. You’ll also learn some power questions to ask if you don’t know how to dive deeper with someone. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Moving Walkway | Welcome to “Inclusive Mindset: The Moving Walkway,” a video lesson that illustrates the role of advocacy and allyship on the moving walkway, which represents laws, policies, and cultural norms. This lesson is the 14th of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. Throughout this lesson, you’ll learn the four types of people on the metaphorical moving walkway: blockers, movers, stoppers, and disruptors. You’ll also learn about the 3x5 beginner allyship model that sets you on a path to be an advocate by standing up for underrepresented individuals and amplifying their voices. By the end of this lesson, you should know the actions you can take to become a true advocate and ally for those who are marginalized or oppressed. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: The Right-Hand Paradigm | Welcome to “Inclusive Mindset: The Right-Hand Paradigm,” a video lesson that explains how to use privilege for the good of others. This lesson is the 13th of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, you’ll consider the things you have the luxury of not having to think about because they’re made and designed for you. You’ll also be reminded that having privilege doesn’t make you a bad person or a better person, and it doesn’t mean your life is perfect. It simply refers to the unearned benefits given to you for fitting into a specific social group. Remember, it’s not that you have privilege—it’s what you choose to do with it. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: Welcoming vs. Inviting | Welcome to the “Inclusive Mindset: Welcoming vs. Inviting” video lesson that puts diversity and inclusion in terms of welcoming and inviting others. This lesson is the eighth of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, you’ll learn the difference between welcoming someone and truly inviting them into your circles. It’s a matter of saying, “I’m glad we’re here together,” as opposed to simply, “I’m glad you’re here.” This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: What Diversity Is and Isn't | Welcome to “Inclusive Mindset: What Diversity Is and Isn’t,” a video lesson that digs into the humanity case for diversity. This lesson is the second of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. During this lesson, you’ll dismantle some of your preconceived notions about diversity and think beyond “the big three”—race, gender, and sexuality. You’ll also explore ways to look beyond your own specific differences and to disagree with someone while still respecting them and acknowledging their humanity. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: What Type of Hugger Are You? | Welcome to the “Inclusive Mindset: What Type of Hugger Are You?” video lesson created to help you approach the topic of inclusion and diversity the right way. This lesson is the first of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. In this lesson, you’ll meet expert Justin Jones-Fosu and learn the value of fully engaging with diversity and inclusion in much the same way you would embrace a loved one. This lesson will also encourage you to be vulnerable and open and to not expect perfection in order to get the most out of this course. This content is also translated in French-Canadian. | BizLibrary |
| Inclusive Mindset: Why Mindset Matters | Welcome to the “Inclusive Mindset: Why Mindset Matters” video lesson intended to help you actively make inclusivity something that you are as opposed to something that you have to do. This lesson is the fourth of 16 in the “Expert Insights: Inclusive Mindset with Justin Jones-Fosu” video course, which is meant to help you authentically embrace diversity and inclusion. Throughout this lesson, you’ll learn the role of mind habits, attitudes, and beliefs in developing an inclusive mindset. Plus, you’ll consider the differences between a fixed mindset and a growth mindset, as well as between an inclusive mindset and an exclusion mindset. The goal here is to make your excitement to learn something new overcome any fear of failure or fear of looking foolish. This content is also translated in French-Canadian. | BizLibrary |
| Increasing Social Sensitivity in the Workplace | Social sensitivity is an important area to consider when working to improve a team’s dynamic. In this course you’ll learn what social sensitivity is, strategies to increase your social sensitivity, and how increasing everyone’s ability to perceive, understand, and respect the viewpoints of others can positively impact you and those you associate with. | BizLibrary |
| International Women's Day: Understanding the Significance | Welcome to the “International Women's Day: Understanding the Significance” lesson that educates viewers on the history and importance of International Women’s Day. This lesson will take learners on a journey in time as pivotal dates and historical moments are discussed, which helped to shape the current-day celebration. By the end of this experience, viewers will understand the meaning of International Women’s Day and walk away with a list of ways to honor and acknowledge the contributions of women across the world. | BizLibrary |
| Leading a Global Team: Staying Mindful of Differences | Welcome to the “Leading a Global Team: Staying Mindful of Differences” lesson designed to give viewers tips for successfully leading team members from different cultural backgrounds. This lesson will explore topics such as conducting research, being aware and mindful, and the importance of open communication. By the end, viewers will have a better understanding of how to embrace cultural differences, while still remembering the job at hand. | BizLibrary |
| Let's Talk: Respect Matters | Our workplace should always be a professional environment, as well as a friendly one. This program covers patterns of disrespectful behaviors, being professional and appropriate, stereotypes, and creating a respectful workplace. This content is also translated in Spanish. | BizLibrary |
| Managing a Diverse Workforce | Today's workplace comes with all kinds of diversity challenges. As a leader, it's important to become familiar and adapt yourself to the generational differences in the office. A baby boomer doesn't necessarily respond to the same leadership style or workplace culture as a Millennial. Let's review the differences in this course as we talk about embracing diversity & the various generations in your office. | BizLibrary |
| Microaggressions at Work: Recognizing and Overcoming Biases | Welcome to the "Microaggressions at Work: Recognizing and Overcoming Biases” lesson intended to teach learners all about microaggressions. This lesson covers what microaggressions are, what different forms they come in, and how to respond to one if it happens. It also dives into how to react as a bystander if a microaggression occurs around you and what to start doing to prevent committing a microaggression. After viewing, learners will have a comprehensive view of microaggressions and be more aware of how their well-intended words could be taken in an insulting way. | BizLibrary |
| Navigate Generational Change | Lead a multigenerational workforce with confidence during times of transformation. This course equips you to address generational differences, align diverse values with organizational goals, and foster collaboration to drive success amidst change. | BizLibrary |
| Navigate Generational Change: Adapt How You Communicate Across Ages | Generational differences can create miscommunication even with clear messages. Adapt delivery to reach every team member effectively. | BizLibrary |
| Navigate Generational Change: Align Values Across Generations | Surface and align values across age groups to strengthen collaboration and avoid generational stereotypes. | BizLibrary |
| Navigate Generational Change: Leverage Generational Differences | Harness the diverse experiences that stem from generational differences to drive collaboration and results. | BizLibrary |
| Neurodiversity at Work℠ Series | Neurodiversity is a less-often considered type of diversity that is present in the workplace. Increasing our understanding of neurodiversity will strengthen our organization and, at the same time, allow our neurodivergent colleagues to perform to their potential. Small environmental adaptations can pay huge dividends in productivity and morale. Learning how to be a more mindful and supportive ally will benefit everyone. | BizLibrary |
| Neurodiversity at Work℠: Environment | Various environmental factors in the workplace can make or break an employee’s productivity and mental wellbeing, particularly if they’re neurodivergent. | BizLibrary |
| Neurodiversity at Work℠: Introducing Neurodiversity at Work | Whether or not you’ve heard of the term ‘neurodiversity,’ everyone can learn how to better support coworkers and clients who think, behave, or otherwise operate differently from us. | BizLibrary |
| Neurodiversity at Work℠: Neurodiversity at Work Recap | By developing a better understanding of neurodiversity, workplaces can become more welcoming, positive and productive places for neurodivergent and neurotypical customers and clients. | BizLibrary |
| Neurodiversity at Work℠: Supporting Clients | If you’re in a customer-facing position, it’s likely that you’ll interact with neurodivergent clients multiple times a day. By developing a better understanding of neurodiversity and taking on board practical suggestions, you can improve your neurodivergent customers’ experience. | BizLibrary |
| Neurodiversity at Work℠: Supporting Coworkers | We are customers to each other, which means we should treat all of our colleagues with the respect they deserve. When considering neurodivergent coworkers, there are a variety of factors that can be considered to build better relationships and create an optimal working environment. | BizLibrary |
| Neurodiversity at Work℠: What is It? | In order to support neurodivergent clients and coworkers, it’s crucial to first understand what neurodiversity entails. | BizLibrary |
| Overcoming Generational Differences | Let’s face it. There are people in this world who were silly enough to not be born at the same time as you. Some of them are so young they may still need help tying their shoes. Some of them are so old they may have crossed spears with the dinosaurs. If only there were a way to make everyone on the planet act and think exactly like you… However, since that is both impossible and a truly terrible idea, it might be better to learn how to work with people from different backgrounds, time periods, and perspectives – which is why we’ve created Overcoming Generational Differences. Designed for anyone who works with people they didn’t graduate from high school with (which is pretty much everyone), Overcoming Generational Differences is unique among generational training series in that it focuses on the ways our attitudes and behaviors evolve as we age and gain experience, rather than defining everyone based on the decade they were born in. The tendency to assume that we’re creating completely new types of people every 15 years or so (and that each new “generation” is entirely different from every other) is a huge barrier to generational harmony. Overcoming Generational Differences introduces a simpler and more accurate way of understanding the key drivers that motivate workers of every age. Fundamentally, different people have different attitudes about some of the biggest issues in the workplace – loyalty, career advancement, change, and others – and those differing attitudes are what cause generational tensions. Overcoming Generational Differences will help you understand what those issues are, why some people think about those issues differently than you do, and the value of those differing approaches (both theirs and yours). Which means that by the time you’re finished with this series, you’ll have a better understanding and appreciation of the people you work with than you ever thought possible – and you’ll do it all without having to suffer through the “Millennials are this way, and Baby Boomers are that way” argument that you’ve certainly had to suffer through before. So get ready to enjoy Overcoming Generational Differences. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Overcoming Generational Differences: Finding Common Ground | This video provides a condensed collection of takeaways about how to overcome generational differences in the workplace – perfect for people who want to tackle generational issues in under 5 minutes or as a reinforcement of the concepts presented in our other generational training videos. This content is also translated in Spanish. | BizLibrary |
| Overcoming Generational Differences: How Our Attitude Toward Change Evolves | Change is often presented as something that young people really like and older people really don’t. This video will explain why that tendency exists (although it’s certainly not a hard-and-fast rule). Which means you’ll learn how previous successes affect our attitude toward risk, how previous failures affect our attitude toward change, and why we generally use rings to propose to people instead of Shetland ponies. That last one will make sense once you watch the video, we promise! This content is also translated in Spanish. | BizLibrary |
| Overcoming Generational Differences: How We Become Loyal Workers | A perceived lack of loyalty is one of the biggest drivers of generational tensions in the workplace. This video will explain how loyalty develops, what we can do to create more of it, and why some people take longer than others to become loyal workers. You’ll also hear some fun words that people just don’t use as much as they should, and you might just learn a surprising fact about how loyal people used to be vs. how loyal they are today. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Overcoming Generational Differences: The Nature of Career Advancement | This video is designed to put the speed of career advancement into proper perspective. It turns out that professional advancement and technological advancement don’t move at the same pace, and we’ll explore why. You’ll also see one of the best (read: worst) photos ever taken, and you’ll see how your career is similar to the careers of professional athletes and United Nations translators. But mostly you should watch this video for that picture we mentioned a moment ago. You’ll know it when you see it. This content is also translated in Spanish. | BizLibrary |
| Overcoming Generational Differences: The Two Generations in the Workplace | Every few years (or so we are told), a new generation is born whose members are somehow entirely different from every other person who’s ever been born, and slowly but surely the world gets more and more complicated. This video puts that myth to rest and replaces it instead with a simpler (and more accurate) dichotomy between older, more-experienced workers and younger, less-experienced ones. But don’t worry. The way we get there is hysterical, and filled with plenty of nostalgic references. Prepare for the hilarity! This content is also translated in Spanish. | BizLibrary |
| Overcoming Unconscious Bias | Welcome to the “Overcoming Unconscious Bias” course designed to educate viewers on the harmful consequences of unconscious bias and stereotyping. This course, comprising three lessons, discusses the damaging effects of unconscious bias in the workplace and the steps that can be taken to overcome it. This educational journey begins with teaching everyone why it’s important to recognize their unconscious biases. Then it addresses common types. And in the final lesson, viewers are given helpful tips to defeat unconscious bias and create a safer and more inclusive work environment where everyone can feel they belong. Remember, when it comes to unconscious bias, it never matters what you meant by something, it’s about how the other person perceives it. | BizLibrary |
| Overcoming Unconscious Bias: Defeating It | Welcome to the “Defeating It” lesson that provides useful tips for eliminating unconscious bias in the workplace. This lesson is the final of three in the “Overcoming Unconscious Bias” course, which discusses the damaging effects of unconscious bias in the workplace and the steps that can be taken to overcome it. This damaging behavior is not easy to defeat so it takes everyone’s understanding, effort, and support. This lesson aims to not only give helpful tips but also provide real examples of how they can be carried out in any organization. Remember, recognizing and understanding unconscious bias is only part of the journey. It’s also necessary to create an action plan to implement ideals that discourage these behaviors. | BizLibrary |
| Overcoming Unconscious Bias: Ways It Can Appear at Work | Welcome to the “Ways It Can Appear at Work” lesson that explains a few common types of biases and examples of how they can manifest in the workplace. This lesson is the second of three in the “Overcoming Unconscious Bias” course, which discusses the damaging effects of unconscious bias in the workplace and the steps that can be taken to overcome it. It’s necessary to point out the various ways that biases can be expressed so that they’re easier to point out. This can be especially helpful for people who struggle to determine their own unconscious biases. Remember, this harmful behavior is not conducive to a safe, diverse, and inclusive work environment so it’s everyone’s job to help eliminate it. | BizLibrary |
| Overcoming Unconscious Bias: Why It Needs to Be Recognized | Welcome to the “Why It Needs to Be Recognized” lesson that aims to teach viewers about the power of recognition. This lesson is the first of three in the “Overcoming Unconscious Bias” course, which discusses the damaging effects of unconscious bias in the workplace and the steps that can be taken to overcome it. It’s important for everyone to understand the obligation to recognize their unconscious biases. Without proper acknowledgment, this behavior will only continue and create an unsafe environment for others. Possible consequences this lesson explores include legal issues, unfair disadvantages, and preventing diversity, equity, inclusion, and belonging in the work culture. Remember, everyone has unconscious biases so it’s everyone’s duty to acknowledge and work to overcome them. | BizLibrary |
| PEACE and Respect | PEACE and Respect is a video to help teams and individuals ensure a greater awareness and collaboration. This is especially important where teams comprise different temperaments and behaviors which can cause disagreements, resentment or stress. The presence of differences should not be our main focus but rather how best to work together despite differences. In this video psychologist Eve Ash explains how we can improve communication, respect and caring by creating and maintaining PEACE, a five part strategy. Focusing on the PEACE approach is an important way to improve how we work together, to change competition or even conflict into collaborative problem-solving. | BizLibrary |
| Practicing Nondiscrimination in Retail | Welcome to the “Practicing Nondiscrimination in Retail” video lesson created to help viewers understand their responsibility to treat all customers with dignity and respect. This lesson discusses what discrimination—specifically racial discrimination against black individuals—in retail can look like. Then, it goes on to briefly address which laws do and do not apply to discrimination in a retail setting. Finally, the lesson closes with four steps viewers can follow to make sure they are not complicit in discrimination in life or at work. | BizLibrary |
| Pronouns, LGBTQIA+ and Gender Identity – Part 1: Pronouns | Apart from using people's names, pronouns are the way we express our gender and refer to other people's gender – but traditional gender pronouns (she/her, he/him) do not fit everyone's gender identity. These pronouns do not leave room for other, diverse gender identities. This can be difficult for individuals who do not identify as he or she. People who identify outside of a gender binary often use pronouns that are not gender specific. It is important to be aware of and to use the names and pronouns that people choose for themselves to express their gender. Key Learning Points: Be aware that not everyone identifies as he or she; Don't assume another person's pronouns from their appearance or behavior; Introduce yourself with your pronouns; Ask the person which pronouns they use; Use gender-neutral pronouns if that is what the other person wishes; Take time to practice pronouns that may at first feel awkward; | BizLibrary |
| Pronouns, LGBTQIA+ and Gender Identity – Part 2: Gender Identity | An individual’s gender identity is how they understand their own gender, and usually how they wish to be referred to by others. Gender identity is not necessarily connected to a person’s body. People choose to define their own gender identity, and it is important for others to accept their choices and to refer to them with language that aligns with their gender identity. The way individuals define and express their gender is on a spectrum and it may change at different times. Key Learning Points: Acknowledge and better understand the range of gender identities – not everyone identifies as male or female; Don't assume you know a person's gender identity; Use appropriate gender-neutral language; Understand the meaning of relevant terminology and acronyms such as LGBTQIA+; Listen and if necessary ask questions respectfully; Be accepting and kind; In this program psychologist Peter Quarry and Lore Burns take a personal approach to gender identity. You will learn from the case study video that there are many gender identities and it is important to understand, accept, respect and be kind. | BizLibrary |
| Protected Classes and the Workplace | Welcome to “Protected Classes and the Workplace,” a video lesson meant to help you understand what the protected classes are and how to ensure they remain protected at work. First, viewers will learn about the legislation that established the protected classes on the federal level, including Title VII of the Civil Rights Act of 1964. Then, viewers will learn about what qualifies as discrimination and retaliation, particularly as it relates to employment practices. Finally, this lesson covers a few steps you can take as an individual and as an organization to help protect everyone at work. | BizLibrary |
| Protecting Employees from Workplace Discrimination | Workplace discrimination is a serious issue. The Equal Employment Opportunity Community reports over 100,000 bias cases annually. If employers are not being proactive they could be held responsible for failing to protect their employees from discrimination. This course provides some ideas of places you can start to protect your staff from discrimination. | BizLibrary |
| Reducing the Impact of Unconscious Bias | So let’s get right to it – all of us have unconscious biases. Some of them are actually quite good and healthy. But some of our biases – specifically the ones that encourage us to favor one group of people over another – are not so good. That means we should all strive to do a better job of reining in the negative elements of our unconscious biases. But how exactly are we supposed to do that when we don’t even know we’re doing it? That’s where Reducing the Impact of Unconscious Bias comes in. This 4-part video-based training series will help you understand what unconscious bias is, why it happens, and how to mitigate some of its less-than-awesome characteristics. Unlike some unconscious bias training, this series will not fault you for doing something you don’t even know you’re doing. Instead, it will encourage you to be aware of something all of us do in order to take better control over it in the future. And unlike pretty much all unconscious bias training, this video series is more entertaining than you might expect. Because we realized that if we made this stuff boring, you might unconsciously decide not to watch it. Or maybe you’d make that decision very consciously. Probably that one, actually. So get ready for Reducing the Impact of Unconscious Bias. Another training course from The Jeff Havens company, where we offer serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Respect at Work | This "Respect at Work" course showcases all the essentials for creating a comfortable, respectful work environment. This course offers seven lessons that introduce new concepts—such as the Platinum Rule—and build upon established expectations such as corporate ethics grounded in law. You'll be guided through practical ways to improve your communication and conflict resolution skills at work, and how to show your coworkers meaningful appreciation. By the end of this course, you'll be prepared to be part of making your organization more respectful, ethical, and skilled at communicating. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .75 PDC for Society for Human Resource Management (SHRM), .75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and .75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Respect at Work: Acknowledging Diversity | This lesson, “Acknowledging Diversity,” offers insights into how people tend to think of diversity in terms of group memberships and labels. This is the fourth of seven lessons in the “Respect at Work” course, which showcases all the essentials for creating a comfortable, respectful work environment. You’ll learn how social identity theory shapes our perceptions and how you can show respect by acknowledging our differences in the workplace. | BizLibrary |
| Respect at Work: Addressing Harassment and Bullying | This lesson, “Addressing Harassment and Bullying,” describes the range of negative workplace behaviors as a spectrum and offers clarity on how those behaviors are differentiated. This is the third of seven lessons in the “Respect at Work” course, which showcases all the essentials for creating a comfortable, respectful work environment. You’ll learn how incivility leads to bullying and harassment—which can escalate to workplace violence—and some tips on how to prevent this from occurring. | BizLibrary |
| Respect at Work: Corporate Ethics | This lesson, “Corporate Ethics,” builds on the expectations for businesses grounded in law by linking them to individual employee behaviors. This is the second of seven lessons in the “Respect at Work” course, which showcases all the essentials for creating a comfortable, respectful work environment. You’ll learn the importance of adhering to company ethics and how you can use accountability and integrity to meet ethical expectations. | BizLibrary |
| Respect at Work: Expressing Appreciation | This lesson, "Expressing Appreciation," describes the four core areas of appreciation and how they fit into building mutual respect. This is the final lesson in the "Respect at Work" course, which showcases all the essentials for creating a comfortable, respectful work environment. You'll learn how to work with someone's preferences when showing appreciation and how to better express gratitude for your coworkers. | BizLibrary |
| Respect at Work: Improving Communication | This lesson, "Improving Communication," explores the four main types of communication we use on a regular basis and offers everyday examples of the forms those communications take. This is the sixth of seven lessons in the "Respect at Work" course, which showcases all the essentials for creating a comfortable, respectful work environment. You'll learn practical steps you can take to improve your communication skills and build better connections at work. | BizLibrary |
| Respect at Work: Resolving Conflict | This lesson, “Resolving Conflict,” dives into the five conflict management styles and provides examples of how each of them contribute to resolving conflicts. This is the fifth of seven lessons in the "Respect at Work" course, which showcases all the essentials for creating a comfortable, respectful work environment. You'll learn that each conflict management style has its place, and additional tips on effective conflict resolution. | BizLibrary |
| Respect at Work: The Platinum Rule | This lesson, “The Platinum Rule,” acknowledges how the Golden Rule helped shape the way many of us learned how to respect others and introduces the Platinum Rule as an upgrade. This is the first of seven lessons in the “Respect at Work” course, which showcases all the essentials for creating a comfortable, respectful work environment. You’ll learn how “treating others how they want to be treated” is fundamental to building mutual respect in the workplace. | BizLibrary |
| Respectful Workplace: Champion Diversity | We've all heard the expression "tolerate diversity." But tolerance means the bare minimum, the starting point. You don't learn from someone you're simply tolerating. You cannot collaborate effectively with someone with whom you're merely trying to co-exist. Our organization benefits the most when we truly champion our differences. | BizLibrary |
| Respectful Workplace: In Doubt? Find Out! | We're all familiar with the golden rule, treat others the way you'd want to be treated. A level above that line of thinking states we need to treat others the way THEY'D like to be treated. This module features simple steps to reaching that goal. | BizLibrary |
| Respectful Workplace: Introduction | Explains the value and importance of helping to build a more respectful workplace. What's in it for you, the viewer? Why should you care? | BizLibrary |
| Respectful Workplace: Recap | Maintaining a respectful workplace environment is our responsibility. All of us. A respectful workplace is supportive, positive and fosters a culture in which we're all able to do our best work. So choose respect! | BizLibrary |
| Seeing Is Believing: Anti-Racism, Equity & Inclusion in a Diverse Workplace | This timely response to the challenges of working well with all kinds of people provides a creative, effective, and engaging approach to making today’s diverse workplace work for everyone. Through the use of thought-provoking vignettes that contrast getting diversity wrong and getting it right in a variety of settings, Seeing Is Believing offers potential responses to: Unconscious Bias, Cultural Competency & Inclusion, Racism & Racial Identity, Forms of Racism, Civility, Equity, & Respect, and LGBTQ at Work. Seeing Is Believing encourages participants to look beyond stereotypes and really see their coworkers for who they are, and to put such hallmarks of respectful environment as racial sensitivity, microaffirmations, and tolerance to work in the workplace in a positive way. This content is also translated in French and Spanish. | BizLibrary |
| Shifting Years: Eric's Story | Everyone has something to learn and to teach. Watch Eric's story to find out what he learned about the power of generations. | BizLibrary |
| Shifting Years: Seeing Our Differences as Strengths | Discover how differences between generations can be an asset. | BizLibrary |
| Shifting Years: Shifting Your Perception | What are your assumptions about the different generations? Discover a new perspective that will change your views of generations. | BizLibrary |
| Social Power: Assessing Your Social Power and Privilege Status | Being aware of how power/privilege dynamics work in your life is critical. All relationships and interactions have power and privilege dynamics, and not everyone comes to a conversation with the same sense of psychological safety. Begin to see how the Power-Up and Power-Down status plays out in the workplace for you through this Microlearning lesson’s assessments. | BizLibrary |
| Social Power: Connecting Across Power and Privilege Differences | Power dynamics play out in every organization or community related to identity-based privilege, conflicting worldviews, or divergent mindsets. These identity crashes play out through the attitudes and expectations of your employees, your stakeholders and you. In this Microlearning lesson, consider the challenges these clashes present and how best to reach across the identity differences to move forward together. | BizLibrary |
| Social Power: Understanding How Social Groups Are Impacted by Power and Privilege Dynamics | In this Microlearning lessons, learners investigate the ten social identify groups that are affected and influenced by power and privilege. By understanding the dynamics of these identity groups and their subgroups, you gain insight into the more hidden aspects of workplace structure and forces. | BizLibrary |
| Social Power: Understanding Social Group Power and Privilege Dynamics | Whether known or not, you experience levels of power and privilege in life depending on the identity groups you belong to. This power/privilege dynamic influences how you view, interact with, and make decisions about the people in your workplace, your family and your community. Understanding the relationship between identity dimensions and power/privilege helps you increase psychological safety, trust, and inclusion in all relationships. | BizLibrary |
| Stereotyping and Diversity | Most of us resort to stereotyping when dealing with management, colleagues, suppliers, regulators, and clients. As Steve, Dion, and Barney explain, it doesn’t matter where we come from, or how educated we believe ourselves to be, everyone at some time is guilty of forming blanket opinions based on shallow perceptions. Carol winces when she sees Dion arriving for his first day on the job, in nightclub gear. Sam and Sanjay mock Serena’s apparent “singleton” status. Prompted by Serena’s concern, Marcus sets up a stereotyping training session, asking everyone to wear a silly hat. But the staff end up attacking Casey over her choice of hat. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety. | BizLibrary |
| The "TAKEAWAY" for Managers™: Diversity, Respect, and Legal Compliance | "Diversity, Respect, and Legal Compliance — the "TAKEAWAY" for Managers™" is a conversational, easy-to-use program for managers that explains the importance of a diverse and respectful workplace. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented. This nine-minute program concentrates on four key learning points and their “takeaways,” or sentence-long summations, to help managers foster an inclusive, professional environment and encourages sensitivity toward and appreciation of cultural differences, while stressing the importance of focusing on commonalities. The program contains suggestions for putting Diversity in Action to work for you. Diversity, Respect, & Legal Compliance — the "TAKEAWAY" for Managers™ is a stand-alone program, which may also be used in conjunction with the rest of the series The “TAKEAWAY” for Managers™: FMLA in a Nutshell; “Can I Ask That?” Legal Interviewing; ADA in a Nutshell; Discipline, Documentation, and Termination; and Sexual Harassment. | BizLibrary |
| The 5 Generations | Welcome to “The 5 Generations” video course created to teach viewers about what makes each generation tick. This course, comprising six video lessons, outlines each of the five generations in detail and explains how best to work with them. The first lesson sets the stage by describing the differences and similarities between the generations as a whole and establishes the importance of working effectively within a multigenerational workforce. From there, each lesson focuses on its own specific generation, from what shaped it to the characteristics associated with it to how to work productively with members of that generation. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| The 5 Generations: A Multigenerational Workforce | Welcome to “The 5 Generations: A Multigenerational Workforce” video lesson intended to help audiences understand that generational divides don’t need to be divisive if people are willing to understand one another. This lesson is the first of six in “The 5 Generations” series, which outlines each of the five generations in detail and explains how best to work with them. This lesson describes the concept of “generations” and introduces the five that are present in the workforce today: Traditionalists, Baby Boomers, Gen Xers, Millennials, and Gen Zers. After going over the basics of each generation, viewers will learn about how to achieve multigenerational harmony in their workplace. | BizLibrary |
| The 5 Generations: Baby Boomers | Welcome to “The 5 Generations: Baby Boomers” video lesson intended to discuss the many facets of one of the most experienced generations in the workforce. This lesson is the third of six in “The 5 Generations” series, which outlines each of the five generations in detail and explains how best to work with them. In this lesson, viewers will learn about the huge cultural changes that defined early life for the Baby Boomers as well as the characteristics that are associated with this massive generation. Finally, the lesson focuses on what employers can do to retain their Baby Boomer employees for as long as possible. | BizLibrary |
| The 5 Generations: Gen X | Welcome to “The 5 Generations: Gen X” video lesson created to inform viewers about the generation that makes up the majority of leadership in the workforce today. This lesson is the fourth of six in “The 5 Generations” series, which outlines each of the five generations in detail and explains how best to work with them. In this lesson, viewers will learn what defines Gen X as part of the modern-day workforce. Plus, they’ll discover action steps for keeping Gen Xers engaged in the workplace. | BizLibrary |
| The 5 Generations: Gen Z | Welcome to “The 5 Generations: Gen Z” video lesson created to inform viewers about the newest generation to the workforce. This is the final lesson in “The 5 Generations” series, which outlines each of the five generations in detail and explains how best to work with them. In this lesson, viewers will learn about the events that have shaped Gen Zers as well as the priorities that define them as workers. Finally, viewers will be instructed on steps for working well with members of Gen Z. | BizLibrary |
| The 5 Generations: Millennials | Welcome to “The 5 Generations: Millennials” video lesson intended to teach viewers about the major force that is Millennials in the workplace. This lesson is the fifth of six in “The 5 Generations” series, which outlines each of the five generations in detail and explains how best to work with them. In this lesson, viewers will learn who is included in the Millennial generation as well as the events and characteristics that define them. Plus, they’ll consider how to keep the interest of Millennial employees so they stick around for the long haul. | BizLibrary |
| The 5 Generations: Traditionalists | Welcome to “The 5 Generations: Traditionalists” video lesson created to inform viewers about this generation’s unrivaled industry and organizational knowledge that can benefit any workforce. This lesson is the second of six in “The 5 Generations” series, which outlines each of the five generations in detail and explains how best to work with them. This lesson covers the significant events that helped shape this generation as well as the characteristics associated with Traditionalists. Viewers will also learn about how Traditionalists work with other generations and how to retain this generation as long as possible. | BizLibrary |
| The Do's and Don'ts of Talking Politics at Work | Welcome to “The Do’s and Don’ts of Talking Politics at Work” video lesson created to help employees navigate the complicated landscape of political discussions in the workplace. This lesson covers best practices—knowing the law, being friendly, knowing when to walk away—as well as worst practices like letting loose on social media or bringing up especially heated issues. Plus, this lesson also takes the learner through exactly what to say in numerous awkward scenarios bound to come up in political discussions. | BizLibrary |
| The HR Guide to LGBTQIA+ Equality in the Workplace | Welcome to the “The HR Guide to LGBTQIA+ Equality in the Workplace” lesson intended to give HR professionals a rundown of LGBTQIA+ rights in the workplace. This lesson covers what the LGBTQIA+ acronym stands for, how this term relates to worker rights, and why equity should be the goal for every organization. Then, viewers will walk through some of the recommendations of the Corporate Equality Index as put out by the Human Rights Campaign Foundation. After viewing, you’ll have concrete, actionable ways to make your organization more inclusive to members of the queer community. | BizLibrary |
| The Identity Crash: Assessing Your Ability to Lead in an Identity-Rich World | In this Microlearning lessons, learners come to recognize and appreciate the contexts and dynamics fueling conflict so they can better respond to their organizational and social pressures. Learners rate their level of preparation, and the levels of their leaders and team members, to lead in an identity-rich world. | BizLibrary |
| The Identity Crash: Recognizing Social and Organizational Disruption | Identity dynamics such as conflicting worldviews, competing mindsets, and identity-based power struggles are becoming more common. Being able to rise above individual points of view and recognize and navigate the many attitudes, experiences and values of their stakeholders becomes crucial. | BizLibrary |
| The Identity Crash: The Forces Fueling Social and Organizational Disruption | The blowback and confusion arising from uprooting old social and cultural norms is showing up in the workplace. The identity dimensions driving much of this change is reflected in our diverse society. Being able to navigate these forces, including political divisiveness, becomes a critical skill in today’s workplace. | BizLibrary |
| The Identity Crash: Understanding Social and Organizational Disruption | Identity clashes are happening across all dimensions of society. In this Microlearning lessons, learners examine which identity groups have power to determine societal structures and norms, which have voices as legitimate stakeholders, and which have protected rights. | BizLibrary |
| The Purpose of Affirmative Action | Welcome to ‘The Purpose of Affirmative Action,’ a video lesson meant to explain the intended purpose behind why affirmative action exists. This lesson is the second of three in the ‘Affirmative Action in the Workplace’ video course meant to describe what affirmative action is and how it must be addressed at your organization. Affirmative action’s primary goal has been and still is to eliminate all forms of discrimination. Over time, the definition of protected classes has expanded to create a more inclusive society. This lesson describes why affirmative action exists, what it helps to correct, and how it works to offset discrimination entrenched in society. | BizLibrary |
| The Rules Have Changed! - How to be an Ally Against Racism at Work | It’s hard to know what to do when you are in the presence of racism at work. Speaking up can make others uncomfortable and could put you in a tough situation. Leading in diversity may require you to stand up for what you believe. Prepare for these moments as an ally by utilizing four strategies to contribute to a safe environment for all employees. | BizLibrary |
| The Rules Have Changed! - How to Begin to Build a Belief System Around Racism and Other Differences | Most diversity training teaches you abstract diversity concepts such as bias and inclusion. While it’s important to understand the framework of diversity, you also need to prepare for practical interactions with people who are different than you. Without intention, diversity conversations are often stressful and reactive. Answer key questions about what you were taught about differences and build a personal belief system around race, ethnicity and culture. | BizLibrary |
| The Rules Have Changed! - How to Learn From Others Without Offending | Much of the history you were taught was about the white majority. As a result, practical information about differences are accomplished through curiosity and exposure, learning through media representation and encounters with diverse people. While your enthusiasm is encouraged, it’s important to consider the perspective of your teachers, people who have been teaching through conversation for most of their lives. With three tips, you will deepen your understanding about other cultures while avoiding relational barriers. | BizLibrary |
| The Rules Have Changed! - How to Respond Well in Diversity Conversations | Avoiding certain “difficult topics,” trying to stay on top of the latest diversity lingo, or keeping your personal thoughts separate from your professional life is no longer enough. Seemingly overnight, you are faced with opportunities to discuss race, culture, diversity and differences. It may feel impossible to do the right thing in one of these sticky conversations, but you can avoid derailment by steering clear of three responses. | BizLibrary |
| The Rules Have Changed! - How to Take A Racism Self-Inventory | Blatant racism is easily defined through images of burning crosses, segregation, white hoods and the “n-word.” However, on the spectrum of racism, good intentions can blur the lines of subtler interactions we refer to as micro-aggressions, internal bias and even ignorance. With five simple questions, you can filter your responses for racism and create new healthy patterns of inclusion. | BizLibrary |
| The Rules Have Changed! - How to Talk About Racism Online | Take a moment to scroll through a Twitter or Facebook feed and it won’t take long for you to find conversations around race and culture. Most of the interactions are not harmonious, rather burdened with generalizations and arguments. Social media is a unique and valuable opportunity to trade ideas and learn about one another. However, the conversation around diversity can quickly become a professional and personal liability. Use five easy-to-apply strategies to maintain your presence online while keeping the conversations productive and respectful. | BizLibrary |
| The Rules Have Changed! - How to Talk About Symbols and Racism | It’s easy to keep conversations civil until priorities collide. Often, cultural symbols create confusion and conflict. On one side, products, logos and mascots seem innocuous and mundane. But for diverse communities, the history behind cultural symbols can be painful and disclusive. Learn about four key culture symbols and hear tips on how to have thoughtful discussions about them. | BizLibrary |
| The Rules Have Changed! - Understanding the Scars of Diversity | It can be confusing: when you dive in as an ally against racism and you are met with suspicion or apathy. Why aren’t people more excited you are ready to participate in anti-racist self-education, dialogue and support? Understanding the long-standing scars of diverse individuals in our community is part of being an ally. You are newly discovering problematic circumstances others have faced over a lifetime. This video gives you strategies to understand their diverse life experience and build trust in your relationship. | BizLibrary |
| The Rules Have Changed! - What to Say When Someone Calls You Racist | As the frequency of diversity conversations increases, so does the chance you may be called a racist. Your response may be dismissiveness, fear or defensiveness as rightfully so. Such accusations can result in scarred reputations, fractured relationships or loss of employment. Before you defend yourself, consider five simple steps to diffuse the situation, understand the other person, and grow in your insight around diversity. | BizLibrary |
| Title IX: Equal Education for All | Welcome to the “Title IX: Equal Education for All” video lesson intended to help learners understand the Title IX of the Education Amendments Act of 1972. An environment free from harassment, sexual discrimination, and assault is something everyone should expect in a learning institution. In this lesson, viewers will learn the definition of Title IX, the application of regulations in federally funded education programs, and what to do if a Title IX violation occurs. (keyword: title 9) | BizLibrary |
| Title IX: Understanding the Updates | Welcome to the “Title IX: Understanding the Updates” video lesson intended to provide an overview of the requirements under Title IX, including the updates effective in August of 2020. First, viewers will receive a brief overview of what Title IX is and how it’s enforced. Then, learners will gain an understanding of what covered institutions and their Title IX coordinators must do to promote gender equity and ensure compliance. Finally, this lesson goes over the latest updates regarding Title IX. Ultimately, learners should understand how they can protect their students, applicants, and employees from sex discrimination and respond in the event of a violation. | BizLibrary |
| Unconscious Bias | MARCOM's Video On Demand (VOD) program on Unconscious Bias discusses how to figure out what your unconscious biases are, the effect they can have on your business, and what you can do to overcome them. “Unconscious bias” is not a phrase that everyone understands, and yet we all have them. The fact that we don’t know we have them is what makes them “unconscious”. “Unconscious biases” can result in bad decisions, damaged relationships with coworkers, and can even cost your company money. Areas included in the program include what unconscious bias is, the business effect of bias, racial, ethnic and name bias, gender and sexual orientation bias, age and disability bias, identifying and mitigating unconscious bias and more. | BizLibrary |
| Unconscious Bias* | This course details the benefits of an inclusive workplace and practical steps for employees, exploring unconscious biases and their impact. A 40-minute manager version covers Recruiting/Hiring and Assignments/Performance Assessments/Promotions. | Traliant |
| Understanding Ableism | Ableism is a form of discrimination that marginalizes people with disabilities, chronic illness, mental health conditions, or neurodivergent traits such as ADHD or dyslexia. It can lead to stereotyping, exclusion, and unequal treatment, and at its worst, bullying or abuse. Ableism often goes unrecognized, yet it can have serious impacts, including shame, low self-esteem, anxiety, and trauma. In this video, psychologist Peter Quarry explains what ableism is, how to identify it, and what you can do to challenge it in your workplace or community. | BizLibrary |
| Understanding Affirmative Action | Welcome to ‘Understanding Affirmative Action,’ a video lesson meant to explain the genesis of affirmative action and provide an overview of what it means today. This lesson is the first of three in the ‘Affirmative Action in the Workplace’ video course meant to describe what affirmative action is and how it must be addressed at your organization. From this lesson, viewers will learn about the origin of affirmative action and to be compliant with organizational affirmative action. That way, employees will begin to understand how to use affirmative action to mitigate and prevent discrimination from occurring at work. | BizLibrary |
| Understanding and Preventing Age Discrimination | Workplace discrimination is a serious problem. Understanding the facts about age discrimination will help you make a difference in stopping unfair employment practices. In this lesson you will learn about the Age Discrimination in Employment Act (ADEA) and learn how you can become a part of the solution to helping everyone find and retain gainful employment opportunities. | BizLibrary |
| Understanding Gender and Gender Identity | Having an understanding of gender and gender identity is important in today’s society. While it feels natural to describe people using the terms we were taught since early childhood, the female-male binary no longer applies to everyone. In this video we’ll discuss what gender identity is and provide some tips for respecting everyone’s deeply held sense of self. | BizLibrary |
| Understanding Geographic Identity and Biases | Geography is central to identity and plays an important role in how people make sense of the world. In the global world of today, it is likely that you will come into contact with more and more co-workers, customers, community members and other stakeholders who come from different parts of the country or globe. As this happens, it becomes more critical for you to recognize how geographic identity and biases influence you, your team, and community members. | BizLibrary |
| Understanding the Stress, Trauma and Microaggressions of Racism | In this research based Microlearning lesson, learners come to understand more about the stress, trauma and microaggressions of systemic racism. | BizLibrary |
| What is Diversity, Equity, Inclusion, and Belonging (DEIB)? | Welcome to the “What Is Diversity, Equity, Inclusion, and Belonging (DEIB)?” lesson intended to introduce learners to the updated term of DEIB, which stands for Diversity, Equity, Inclusion, and Belonging. In this lesson, viewers will learn about each term, the importance of updating the language we use to talk about diversity, and what unconscious biases are. After viewing, learners will walk away with a broader understanding of workplace equality, and why equity is a more inclusive goal. | BizLibrary |
| What Is Unconscious Bias? | It can be hard to understand that you’re doing something without realizing you’re doing it. But not for us! This video will explain exactly what unconscious bias is, why everyone has unconscious biases, and how it has the potential to create undesirable situations in your personal and professional life. You’ll also learn a little more about crossing the street, British people, and the greatest action figure collectibles of all time. So much fun in such a short video! This content is also translated in Spanish. | BizLibrary |
| Why a Sense of Belonging in the Workplace Matters | Creating a sense of belonging gives organizations a way to demonstrate their corporate values and their commitment to their workforce. When an organization fosters a sense of belonging, it means that people of all backgrounds get a seat at the table and feel heard, seen, and recognized for their contributions. In this course you’ll learn strategies to help everyone feel valued, seen, heard, and that they belong. | BizLibrary |
| Why Diversity Matters | Have you ever really considered why diversity within your organization matters? Instinctively, the answer seems simple. Diversity promotes the idea of different individuals coming together to achieve common goals. Although this may be true, diversity has more advantages than you may realize. | BizLibrary |
| Women in the Workplace | Welcome to the “Women in the Workplace” video course meant to help women succeed in the modern working world. This course comprises three video lessons that cover how sexism can manifest at work, tips for how women can help themselves in their careers, and methods for empowering women. By learning about things like microaggressions and benevolent sexism, viewers will start to recognize how sexist behaviors can occur between people at work. Then, female learners will gain key tips for how they can navigate their careers more effectively. Finally, managers will learn about what they can do to prevent stereotypes from affecting their decisions, as well as how they can support the development of their female employees. No matter what gender you identify as, this course will help you understand and minimize the effects of gender biases at work. | BizLibrary |
| Women in the Workplace: Empowering Women in Your Workforce | Welcome to “Empowering Women in Your Workforce,” a video lesson meant to explain how managers can support female employees in their organization. This lesson is the final of three in the “Women in the Workplace” video course, which is meant to help women succeed in the modern working world. Too many organizations have a lack of female representation in leadership positions. From this lesson, viewers will learn what they can do to change that. From accepting gender diversity as a priority to giving credit where’s due, there’s a lot that leaders can do to empower women at work. | BizLibrary |
| Women in the Workplace: How Sexism Manifests at Work | Welcome to “How Sexism Manifests at Work,” a video lesson meant to describe examples of types of sexist behaviors you may encounter in the workplace. This lesson is the first of three in the “Women in the Workplace” video course, which is meant to help women succeed in the modern working world. Sometimes sexism can be difficult to recognize, especially when it’s disguised as a compliment or a favor. From this lesson, viewers will learn about things like microaggressions and benevolent sexism. That way, if they encounter that type of behavior, they will be able to recognize and address it appropriately. | BizLibrary |
| Women in the Workplace: Tips for Success | Welcome to “Tips for Success,” a video lesson meant to describe best practices for women who are trying to grow in their career. This lesson is the second of three in the “Women in the Workplace” video course, which is meant to help women succeed in the modern working world. From getting a mentor to going out of your comfort zone, there’s a lot you can do to boost your own career as a woman. After completing this lesson, you’ll be well-equipped to take on challenges and apply these tips to reach your goals. | BizLibrary |
| Working with Autistic Individuals | Welcome to the “Working with Autistic Individuals” video lesson intended to help people improve their communication with coworkers on the autism spectrum. This lesson explains what autism spectrum disorder (ASD) is and goes into the specific challenges that autistic employees can face in organizational cultures. It also covers general tips for interacting with a coworker who has autism. Ultimately, viewers should feel more knowledgeable about autism and be encouraged to get to know their autistic coworkers as individuals. (Keyword: Asperger's, neurodivergency, neurodivergent) | BizLibrary |
| Working With Gen Z | Join Dr. Santor Nishizaki, generational expert and business school professor as he shares key insights to help people and organizations increase generational awareness and create happier workplaces. | BizLibrary |
| Working With Gen Z: Getting to Know Gen Z | Join Dr. Santor Nishizaki, generational expert and business school professor as he shares key insights to help organizations with multigenerational workforces. | BizLibrary |
| Working With Gen Z: Recruiting, Retaining, and Working With Gen Z | Join Dr. Santor Nishizaki, generational expert and business school professor as he shares key insights to help organizations recruit and retain Generation Z. | BizLibrary |
| Your Identity Database: Addressing Identity-Related Conflicts in Your Organization | In this case study, Company X has a demonstrated commitment to DEIA which is seen as a crucial part of its brand. Recently however, the company has come under fire as the result of a politically polarizing issue affecting the business place, causing problems with its employees, stakeholders, community, and the media. Examine how and why such issues can quickly become an accelerator for friction among differing concerns and consider effective ways to deal with the situation by getting at the underlying concerns that can lead to ruptures in the workplace in the first place. | BizLibrary |
| Your Identity Database: Assessing and Monitoring Your Identity Awareness Database | Moving ahead into real time, instead of operating in your personal past, requires self-awareness of thoughts, impressions, and opinions. Learners reflect on the ways in which they databases may be affecting how they interact with people of differing identity groups. | BizLibrary |
| Your Identity Database: Monitoring Your Judgements and Biases | Being able to “read” your internal database real-time encourages honest interactions with all types of people from different identity groups. This ability becomes important to ensure Identity “connects” that can lead to engagement and open discussion – and avoid identity “disconnects” that can lead to misunderstandings and missed opportunities. | BizLibrary |
| Your Identity Database: Stepping Outside Your Identity Bubble | Keeping your software updated means stepping outside your bubble to broaden your sources of data and to develop the ability to ask meaningful questions in real-time. | BizLibrary |
| Your Identity Database: Understanding How We Learn About Identity Differences | Over the course of our lifetimes, we receive all kinds of messages about aspects of our own and other’s identity groups. We ascribe negative and positive value to each of these attributes. Becoming aware of and selectively accepting -- and rejecting -- these values help us deal effectively with the variety of people we encounter in today’s identity-rich world. | BizLibrary |
| Your Identity Database: Understanding Your Identity Awareness Database | Reflecting across the totality of our lives, from family, friends, colleagues, and, from childhood through adulthood, we collect information about others, such as community their race, ethnicity, styles, religions, educations, physical features, dress, and more. We begin to develop our own ranking system about others based on the data about them we’ve collected. In these Microlearning lessons we consider those conscious and unconscious data points and decide whether – and to what extent – they still suit us. | BizLibrary |
Electrical safety
| Course Name | Description | Partner |
|---|---|---|
| 2020 NEC® Changes: Backup Power, Energy Storage, and Limited-Energy | This course covers the changes in Articles 700, 702, 706, 725, 770 and Chapter 8 of the National Electrical Code®. Article 700 contains the requirements for emergency systems. Article 701 covers optional standby systems. Article 706 covers energy storage systems. Article 725 covers Class 1, 2, and 3 remote-control, signaling, and power-limited circuits. Chapter 8 covers communications systems. Notable changes include clarification of the requirements for transfer equipment, reduced requirements for unit equipment used for emergency lighting, several new requirements for energy storage systems, and the consolidation of several rules in Chapter 8. | BizLibrary |
| Arc Flash Safety | An arc flash is a release of energy that instantly superheats the air and any nearby components, causing an explosion. It’s a serious hazard when working on or near energized electrical equipment. OSHA requires that all employees understand the electrical hazards to which they are exposed. This course introduces the dangers of arc flash and presents common methods for preventing and protecting against those dangers, such as risk control hierarchy, safety boundaries, lockout/tagout, and PPE guidelines. It’s based primarily on the National Fire Protection Association (NFPA) 70E “Standard for Electrical Safety in the Workplace®,” which is the recognized industry resource in the United States for best electrical work practices. | BizLibrary |
| Arc Flash: "Shock"…and How to Avoid It | MARCOM's MicroLearning program on "'Shock'… and How to Avoid It" provides employees with specific facts about this topic. These targeted 2-4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Arc Flash: Avoiding Arc Flash Situations | MARCOM's MicroLearning program on "Arc Flash: Avoiding Arc Flash Situations" provides employees with specific facts about this topic. These targeted 2-4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Arc Flash: Creating an "Electrically Safe Condition" | MARCOM's MicroLearning program on "Creating an 'Electrically Safe Condition'" provides employees with specific facts about this topic. These targeted 2-4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Arc Flash: Personal Protective Equipment | MARCOM's MicroLearning program on "Personal Protective Equipment" provides employees with specific facts about this topic. These targeted 2-4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Arc Flash: What is "Arc Flash"? | MARCOM's MicroLearning program on "What is 'Arc Flash'?'" provides employees with specific facts about this topic. These targeted 2-4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Basic Electricity Review | Much of the equipment in any industrial facility is powered by electricity. In order to work safely on or around this equipment, you need to have a good understanding of the basic principles of electricity and know how these principles apply to various types of electrical circuits. | BizLibrary |
| Changes to NFPA 70E® Standard for Electrical Safety in the Workplace® - 2024 Edition | Have you read the newest changes to the NFPA 70E ®? This course covers several of the most significant changes in the 2024 edition of NFPA 70E ®, with a focus on the most commonly used sections of the standard. | BizLibrary |
| Creating a Safe Industrial Workplace: Preventing Electrical Shock | Electricity is an amazing thing, but it doesn’t feel good when it’s racing through you. That’s why we made this video, to help ensure that you know how to stay safe around electricity. From frayed cords to overhead power lines to the dangers of taking baths with electrical appliances, this video has it all! Except for squirrels. We couldn’t find any while we were filming. | BizLibrary |
| Electric Shock | Electrical appliances and machinery are found in virtually every home and workplace. While they are common and convenient, they can also be quite dangerous. Thousands of people are shocked every year. An average of 60 people die each year from electric shock from small appliances, power tools, and lighting equipment. Knowing how to reduce the risk of electric shock, as well as how to respond should an injury occur, is essential for everyone. | BizLibrary |
| Electrical 101 | In this series you will learn electrical safety broken down by easy-to-follow modules varying from the basics of installation guidelines, grounding and bonding, different types of receptacles and how to identify them to circuit protection and current types. You will learn about residential voltage, flexible metal conduit and still walls, the reasons for voltage rating differences and why the utility companies in the United States deliver power at the voltage they do. This series will walk you through electrical safety and best practices when working hands on. | BizLibrary |
| Electrical 101: Chapter 01 - Voltage/Residential | In this course, you will learn the reasons for voltage rating differences and why the utility companies in the United States deliver power at the voltage they do. You learned the standard deviations allowed on the supply side and how the device manufacturers compensate accordingly. | BizLibrary |
| Electrical 101: Chapter 02 - Current Types | In this video, you will learn the difference between the 2 current types and the standard AC frequency used in the United States. The vital role of transformers in raising and lowering voltage is covered and the advantages in using them making transmitting AC over long distances more economical as well as safer. How Direct Current is converted to Alternating Current is explained. Understanding the difference between the correct terminology for Split Phase and an incorrect term that is still often used even today. | BizLibrary |
| Electrical 101: Chapter 03 - Voltage/Commercial | You have already learned about voltage for residential, in this course, we briefly walk thru voltage for commercial highlighting how much different they are and dispel the myth about 208V being a residential voltage. Three Phase power is explained and terms frequently misused for Three Phase are identified. | BizLibrary |
| Electrical 101: Chapter 04 - Non-Metallic Sheathed Cable | In this chapter of the Electrical 101 Series, we explore Non-Metallic Sheathed Cable types, rating and typical uses. NM Cable labeling is explained as well as the AWG numbering system. Both Copper and Aluminum wiring is discussed their advantages and use. Device designations are explained. | BizLibrary |
| Electrical 101: Chapter 05 - Flex | In this chapter of our Electrical 101 Series we discuss Flexible Metal Conduit highlighting regional Trade Name references. We cover how the popular term; BX is being replaced by more correct terms. Water tight FMC is discussed, the critical use of bushings and ways to cut MC & AC. | BizLibrary |
| Electrical 101: Chapter 06- Stiff Wall | In this chapter of our Electrical 101 Series, we go over Stiff Wall conduit options, the differences between them, advantages of each, whether they can be threaded or not & fittings used. You’ll learn which is the most popular Stiff Wall used today. | BizLibrary |
| Electrical 101: Chapter 07 - Installation/Connectors/Protection | In this chapter of our Electrical 101 Series, we review the basics of installation guidelines, connectors, & cable protection. The difference between bonding & grounding is explained. Ground bonding connectors and their purpose are covered. The difference between Wire-Nuts & Wing-Nuts are highlighted and the number and size of conductors that they are designed to accommodate. | BizLibrary |
| Electrical 101: Chapter 08 - Receptacles | In this chapter of our Electrical 101 Series, you learn about the different type of receptacles and how to identify them by appearance. We cover on which circuits 15 amp & 20 amp receptacles are able to be used. (The answer may surprise you). | BizLibrary |
| Electrical 101: Chapter 09 - Analogies | In this chapter of our Electrical 101 Series, this video discusses Electrical terms using analogies for more commonly understood Plumbing & Automotive terms to help explain the less understood Electrical terms. The difference between Current & Voltage is explained. | BizLibrary |
| Electrical 101: Chapter 10 - Protection | In this chapter of our Electrical 101 Series, this video discusses various types of circuit protection and how they work. Breakers Vs Fuses are covered and the advantages & disadvantages of both. Includes Ground Fault Circuit Interrupters & Arc Fault Circuit Interrupters. | BizLibrary |
| Electrical Hazards: One of Construction's Fatal Four | This program will help viewers understand the electrocution hazards found on a construction site and the precautions they must take to prevent electrical burns and shocks. The three major types of these hazards in the construction industry are contact with power lines, contact with energized sources and the improper use of extension and flexible power cords. It is critical that your employees don’t overlook the risks posed by electricity and treat it with respect. Topics include maintaining safe distances from power lines, the effects of electrical shock, how electrical burns can occur and be avoided, ground fault circuit interrupters (GFCIs), safety precautions for working on electrical equipment and safe use of extension and flexible power cords. | BizLibrary |
| Electrical Safety | This program provides one hour of training on Electrical Safety, which is one of the six mandatory training topics selected by OSHA as part of its 10 Hour Training for General Industry Program. In addition to the six hours of training on required topics, OSHA requires four more hours of instruction on various elective topics. The combination of required training and elective training must total 10 hours. The 23-minute video presentation in this program, when combined with the provided sectional review quiz questions, will provide approximately one hour of training on Electrical Safety. The content in this program is not certified by OSHA, but may be used by an organization as part of a training curriculum which is equivalent to that received in OSHA’s 10 Hour General Industry Training. Electricity is such a familiar part of our surroundings, that it is often is not treated with the respect it deserves. Complacency and a general lack of understanding about the dangers of electricity contribute to many electrical-related injuries and fatalities each year. Most of these incidents could have been prevented had electrical safe work practices been followed. As part of its various regulations and standards, OSHA requires electrical safety practices to be implemented in the workplace and that’s the purpose of this program—to discuss how various electrical hazards are created and the procedures employees must follow to prevent these hazards from causing shocks and electrocutions. Topics include how electricity works, circuit interrupters, Ohm’s Law, conductors and insulators, using grounding to reduce shock, double-insulated tools and GFCIs, responding to electric shock and arc flash and burn hazards. | BizLibrary |
| Electrical Safety Basics | Welcome to the “Electrical Safety Basics” video course intended to teach general workers how to work safely around electricity. This course, comprising three video lessons, will cover basic terms and concepts related to electricity, prevention and treatment of shocks, and safe practices for working around electricity. After completing this course, viewers should have a foundational understanding of how electricity works so they can avoid electric shock, respond effectively if they or a coworker is shocked, and live by the do’s and don’ts of workplace electrical safety. (Keywords: machine safety) | BizLibrary |
| Electrical Safety Basics: 10 Tips to Stay Safe | Welcome to the “Electrical Safety Basics: 10 Tips to Stay Safe” video lesson intended to teach general workers safe practices to reduce their risk of electric shock. This lesson is the third out of three video lessons in the “Electrical Safety Basics” course, which covers electrical safety for general workers. This lesson goes through 10 safe work practices workers should follow to avoid electrical injury. This includes tips like never performing work you’re not qualified for, using ground fault circuit interrupters whenever possible, and wearing insulating gloves and boots when working with electrical equipment. After watching this lesson, the viewer should understand how to minimize their risk of becoming part of an electrical circuit and getting shocked. (Keywords: machine safety) | BizLibrary |
| Electrical Safety Basics: Shocks | Welcome to the “Electrical Safety Basics: Shocks” video lesson intended to teach general workers all about electric shock, including the harm it can cause the human body and how to respond to incidents of electric shock. This lesson is the second out of three video lessons in the “Electrical Safety Basics” course, which covers electrical safety for general workers. This lesson covers the two main types of electrical injuries, arc flash injuries and true electrical injuries, and explains why they happen. It also describes what workers should do if they or a coworker is getting shocked. After watching this lesson, the viewer should understand the danger of electrical injuries and have basic first aid knowledge for treating shocks. (Keywords: machine safety) | BizLibrary |
| Electrical Safety Basics: Terms and Concepts | Welcome to the “Electrical Safety Basics: Terms and Concepts” video lesson intended to teach general workers the intended to teach employees key definitions related to electricity. This lesson is the first out of three video lessons in the “Electrical Safety Basics” course, and it explains how to work safely around electricity. This lesson covers the basics of electricity, such as static electricity versus current electricity, as well as conductors, resistance, and insulators. It also describes what electric circuits are and addresses measurements of electricity, including amperage, voltage, and wattage. After watching this lesson, the viewer should have a basic understanding of how electricity works so they can stay safe when working around electricity. (Keywords: machine safety) | BizLibrary |
| Electrical Safety for Qualified Workers | This video addresses topics that include the definition of a qualified worker, approach boundaries, the shock hazard of electricity, voltage-rated gloves and PPE, the arc flash boundary, PPE levels of arc flash protection, creating and verifying an electrically safe work condition, and exceptions when energized work is allowed. This content is also translated in Spanish. | BizLibrary |
| Electrical Safety General Awareness | Spark discussion with your team on effective ways to recognize, evaluate, and avoid electrical hazards. Topics covered include personal protective equipment related to electrical safety, OSHA requirements for working on equipment, and electrical injuries such as shocks, burns, electrocutions, and falls. | BizLibrary |
| Electrical Safety in HAZMAT Environments | MARCOM's video on Electrical Safety in HAZMAT Environments is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. The video helps employees understand the hazards of uncontrolled energy in hazardous materials environments, and how to reduce or eliminate these potential hazards. This video will show you how to stay safe around electrical power and HAZMAT environments. This content is also translated in Spanish. | BizLibrary |
| Electrical Safety in HAZMAT Environments | Upon completing this course, you should be able to: Distinguish between arcs and sparks and explain how electrical faults can cause overheating and fires. Explain why the National Electric Code (NEC) classifies hazardous locations and identify the types of flammability hazards present in NEC Classes I, II, and III. Describe the specific hazards found in NEC Class I environments, including the role of intrinsically safe devices and other engineering controls used to prevent fires. Identify common work practices used—and prohibited—in NEC Class I and Class II environments. Explain how purging and inerting are used to remove hazardous atmospheres, how these processes work, and the hazards they can create. Recognize flammability hazards in NEC Class II areas and the engineering controls used to reduce fire and explosion risks. Describe the hazards, work practices, and engineering controls associated with NEC Class III environments. Respond appropriately to HAZMAT incidents involving electricity by explaining what to do during a leak or spill and how first responders manage electrically related HAZMAT emergencies. | BizLibrary |
| Electrical Safety in HAZMAT Environments : Arcs, Sparks and Heat | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: Arcs, Sparks and Heat provides employees with essential information on the hazards associated with electrical arcs, sparks, and heat in hazardous materials environments to support safe work practices and prevent incidents, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : Dealing with Electricity During a HAZMAT Incident | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: Dealing with Electricity During a HAZMAT Incident provides employees with essential information on safely managing electrical hazards during hazardous materials incidents to help prevent injury and support effective emergency response, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : Engineering Controls and Work Practices | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: Engineering Controls and Work Practices provides employees with essential information on the use of engineering controls and safe work practices to reduce electrical hazards in hazardous materials environments and support safe, compliant operations, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : NEC Class I Areas | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: NEC Class I Areas provides employees with essential information on National Electrical Code Class I hazardous locations and the associated safety requirements to support safe and compliant operations in these environments, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : NEC Class II Areas | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: NEC Class II Areas provides employees with essential information on National Electrical Code Class II hazardous locations and the associated safety requirements to support safe and compliant operations in these environments, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : NEC Class III Areas | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: NEC Class III Areas provides employees with essential information on National Electrical Code Class III hazardous locations and the associated safety requirements to support safe and compliant operations in these environments, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : Purging and Inerting | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: Purging and Inerting provides employees with essential information on purging and inerting techniques used to reduce or eliminate flammable atmospheres in hazardous materials environments to support safe and compliant operations, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in HAZMAT Environments : The National Electric Code | MARCOM's Micro-Learning course on Electrical Safety in HAZMAT Environments: The National Electric Code provides employees with essential information on key requirements of the National Electric Code as it applies to hazardous materials environments to support safe and compliant electrical work practices, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety Introduction (Z-462) for Canada | Spark discussion with your team on effective ways to recognize, evaluate, and avoid electrical hazards. Topics covered include personal protective equipment related to electrical safety, regulatory requirements for working on equipment, and electrical injuries such as shocks, burns, electrocutions, and falls. [course outline] Electrical Shock Electrical Injuries Electrical Fires Ground Fault Circuit Interrupter Safety Overview Recognizing Electrical Hazards Evaluating Electrical Hazards Controlling Electrical Hazards Personal Protective Equipment Requirements for Working on Electrical Equipment [Regulations] CSA Z462 – Electrical Workplace Safety | BizLibrary |
| Electrical Safety Related Work Practices & the 2021 NFPA 70E for Electrical Workers | This program provides electrical workers with an understanding of those requirements of the 2021 NFPA 70E that relate to the safe performance of electrical work. It also explains the dual hazards of electric shock and arc flash as well as the factors that contribute to the severity of injury. To assist in meeting the annual requirement for contact release training, this program provides an explanation of electrical contact release and demonstrates how to safely remove a worker from an energized source. The program provides a clear explanation of the two approach boundaries used for shock protection, the Limited Approach Boundary and the Restricted Approach Boundary, as well as the approach boundary used for arc flash protection, the Arc-Flash Boundary. The definition of a qualified electrical worker is explained in addition to the knowledge and skills required for a qualified electrical worker to cross the Restricted Approach Boundary. Also included are the restrictions and exceptions for unqualified workers related to the various approach boundaries. After viewing this program, electrical workers will have an understanding of the incident energy associated with an arc flash and how this is used to establish the Arc Flash Boundary distance and select proper arc-rated clothing and PPE. The importance of wearing arc-rated clothing is visually demonstrated by example and the viewer will learn that flammable or meltable clothing such as polyester will worsen any burn injury. Electrical workers will also learn the conditions that require an electrically safe work condition to be established as well as the step-by-step process of creating and verifying an electrically safe work condition. In addition, the program describes those limited instances when energized work is allowed as well as the safe work practices and procedures that must be followed when performing work involving electrical hazards. This includes the Energized Electrical Work Permit, job planning and job briefing, the establishment of approach boundaries and the selection of arc-rated clothing and PPE. To assist electrical workers in selecting the appropriate shock and arc-flash protection, the program explains the information that may be found on equipment hazard labels such as the nominal voltage, the Arc-Flash PPE Hazard Category and the incident energy at the working distance. The appropriate arc-rated PPE for each hazard category is also explained. In addition, to assist electrical workers in understanding how approach boundary distances and appropriate PPE are determined, the program explains and references the appropriate look-up tables contained in the regulation. This content is also translated in Spanish. | BizLibrary |
| Electrical Safety Related Work Practices & the 2021 NFPA 70E for Supervisors & Managers | This program provides supervisors and managers of electrical workers a clear understanding of the requirements of the 2021 NFPA 70E. Included in these requirements and outlined in this program are the hierarchy of controls to eliminate electrical hazards, the required elements of the electrical safety program, worker training requirements, program audits, risk assessments and the proper labeling of electrical equipment for shock and arc flash hazards. The dual hazards of electric shock and arc flash are explained in this program as well as the factors that contribute to the severity of injury, including an explanation of the incident energy associated with an arc flash and how this is used to establish the Arc Flash Boundary distance. Also explained are the conditions that require an electrically safe work condition to be established as well as the step-by-step process of creating and verifying an electrically safe work condition. In addition, the program describes those limited instances when energized work is allowed as well as the safe work practices and procedures that are required for work involving electrical hazards. This includes the Energized Electrical Work Permit, shock and arc flash risk assessments, job planning and job briefing, the establishment of approach boundaries and the selection of arc-rated clothing and PPE. The definition of a qualified electrical worker is explained as well as the knowledge and skills required for a qualified electrical worker to cross the Restricted Approach Boundary. Also included are the restrictions and exceptions for unqualified workers related to the various approach boundaries. To assist supervisors and managers in seeking out additional information, this program provides the regulation’s article and section numbers for the referenced information as well as the specific numbers of the look-up tables used to determine approach boundaries and the selection of personal protective equipment. This content is also translated in Spanish. | BizLibrary |
| Lockout Tagout for Affected Employees | Lockout/tagout can be defined as the placement of a lock or tag on an energy isolating device, in accordance with an established procedure, ensuring that the energy isolating device and the equipment being controlled cannot be re-energized until the locking device is removed. While an authorized person usually performs the lockout, an 'affected employee' is an employee that is affected by the lockout. This course will focus on the general awareness needed for these 'affected employees.' | BizLibrary |
| Lockout Tagout for Authorized Employees | Don't count on luck, count on the lock. Protect yourself and your team from unintentional exposure to all types of hidden energy with this course that describes hazardous energy types and energy control procedures, including preparation, shutdown, isolation, lockout, stored energy check, verification, and release of lockout. Additional topics include lockout hardware and administration of an Energy Control Program (ECP). This course is intended for the 'authorized employees' who typically perform lockout/tagout procedures. | BizLibrary |
| Lockout Tagout for Canada | Don't count on luck, count on the lock. Protect yourself and your team from unintentional exposure to all types of hidden energy with this course that describes hazardous energy types and energy control procedures, including preparation, shutdown, isolation, lockout, stored energy check, verification, and release of lockout. Additional topics include lockout hardware and administration of an Energy Control Program (ECP). This course is intended for the 'authorized employees' who typically perform lockout/tagout procedures. [course outline] Overview The Hazardous Energy Problem The Hazardous Energy Solution Energy Isolation Hazardous Energy Secondary Hazardous Energy Secondary Hazardous Energy Sources Energy Control Procedures Step 1: Preparation Step 2: Shutdown Step 3: Isolation Step 4: Lockout/Tagout Step 5: Stored Energy Check Step 6: Isolation Verification Testing Lockout Hardware Lockout Administration Group Lockout/Tagout Lockout Release Removal of Absent Employee's Lockout Device | BizLibrary |
| Lockout/Tagout: Controlling Hazardous Energy | Lockout/tagout is a system of energy control procedures that must be used anytime machine guards are opened or removed, electrical doors or covers are opened or anytime a person is potentially exposed to injury from the unexpected start up or energization of equipment. To help prevent injuries during lockout/tagout operations, your organization has developed a written energy control program in accordance with OSHA’s Control of Hazardous Energy Standard. This plan must provide training to ensure employees understand its purpose and function. That’s the purpose of this program—to review the various components of your organization’s energy control plan and how these elements work to keep workers safe during lockout/tagout operations. Topics include situations that require lockout/tagout, the energy control plan, the three employee designations related to lockout procedures, lockout/tagout devices, the sequence of a lockout procedure, returning equipment to service after a lockout and special lockout situations. This course is also translated in Spanish. | BizLibrary |
| NFPA 70E Introduction | NFPA 70E is the “Standard for Electrical Safety in the Workplace®.” It establishes safe practices for protecting workers from two major electrical dangers, electric shock and arc flash. This course provides an introduction to NFPA 70E and summarizes some of its important electrical safety guidelines, including information on safety program components, risk assessment, risk control hierarchy, safety boundaries and some requirements for electrical equipment and devices. It also introduces PPE categories and incident energy analysis methods for determining personal protective equipment requirements. | BizLibrary |
| OSHA Electrical General Requirements | The Occupational Safety and Health Administration (OSHA) has developed electrical safety requirements to protect employees from electrical hazards. The Electrical General Requirements standard (29 CFR 1910.303) is one of OSHA’s most frequently cited standards. Among these standards, this course covers requirements for listed and labeled equipment, proper use of flexible cords and cables, working space requirements, and effective electrical safety programs. | BizLibrary |
| OSHA Electrical Wiring Methods | The Occupational Safety and Health Administration (OSHA) has developed electrical safety requirements to protect employees from hazards such as electric shock, electrocution, fires, and explosions. The Electrical Wiring Methods standard (29 CFR 1910.305) is one of OSHA’s most frequently cited standards. This standard covers wiring methods, components, and equipment for general use. This course will address some of the frequently cited requirements and provide some examples to help clarify the standard. | BizLibrary |
| Safe Electrical Work Practices and the 2024 NFPA® 70E® for Electrical Workers | This program provides electrical workers with an understanding of the requirements of the 2024 NFPA® 70E® that relate to the safe performance of electrical work. It explains the dual hazards of electric shock and arc flash as well as the factors that contribute to the severity of injury. Electrical workers will also learn the conditions that require an electrically safe work condition to be established as well as the step-by-step process of creating and verifying an electrically safe work condition. After viewing this program, electrical workers will have an understanding of the incident energy associated with an arc flash and how this is used to establish the Arc Flash Boundary distance and select proper arc-rated clothing and PPE. The importance of wearing arc-rated clothing is visually demonstrated by example and the viewer will learn that flammable clothing such as polyester will worsen any burn injury. This content is also translated in Spanish. | BizLibrary |
| Safety Case Study: Electrical Shock by Extension Cord | Following proper electrical safety procedures is essential. Inspecting equipment and using proper equipment, such as a ground fault circuit interrupter (GFCI), will keep you and your co-workers safe. In this scenario, you will see how skipping these safety precautions can cost someone their life. | BizLibrary |
| Safety Case Study: Lockout Tagout: Electrical or Heavy Equipment | Powered machinery often needs to be repaired or maintained. Working on this type of equipment without positively controlling their energy sources can create a life-threatening hazard. In this short scenario, you will see how disregarding proper lock out tag out procedures created a fatal situation. | BizLibrary |
| Static Electricity Safety | While static electricity is mostly harmless, it can be hazardous in some environments where flammable or combustible mixtures are present. To reduce electrostatic hazards, it is important to understand how static electricity generates, accumulates, and discharges. This interactive course presents techniques for preventing static electricity from forming or accumulating to dangerous levels. Some common applications for conductive equipment such as bonding and grounding, as well as methods for handling nonconductive equipment and materials will also be discussed. | BizLibrary |
| To the Point About: Preventing Electric Shock | Our workplace is full of hazards, hazards than can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is presented by electricity and electrical equipment. Understanding how electricity works and following basic electrical safety practices can prevent injuries and save lives. That is the point of our facility’s plan to protect employees from electrical hazards and that is the point of this program. So pay close attention as we get to the point about preventing electric shock. Topics include common electrical terminology, avoiding contact with energized parts, ground fault circuit interrupters, and responding to a shock event. This content is also translated in Spanish. | BizLibrary |
Emergency planning
| Course Name | Description | Partner |
|---|---|---|
| Cal/OSHA Fire Extinguishers | Workplace fires are more common than you might think and understanding the proper use of fire extinguishers is an important part of employee training. The proper use of a fire extinguisher can prevent injuries and save lives. This program provides an overview of the proper use of fire extinguishers by employees. It also explains how and when to use a fire extinguisher and makes clear when workers should not use a fire extinguisher. Topics include how a fire burns, classes of fires, types of extinguishers, the Class ABC extinguisher, deciding whether to use an extinguisher, proper use of an extinguisher and inspection and maintenance of extinguishers. This content is also translated in Spanish. | BizLibrary |
| Cal/OSHA Fire Prevention & Response | Fire safety and response is an important part of any organization’s Injury and Illness Prevention Plan. Correcting fire hazards and knowing how to respond to a fire can prevent injuries and save lives. This program provides an overview of best fire safety practices recommended by California OSHA and explains how preventing and responding to fires appropriately can reduce the risk of property damage, injuries and fatalities. Topics include the five classes of fires, good housekeeping, storage of hazardous and flammable materials, controlling electrical hazards, hot work precautions, responding to a fire and how to evacuate the premises safely. This content is also translated in Spanish. | BizLibrary |
| Creating a Safe Industrial Workplace: Fire Prevention | Fire is awesome. But it also sometimes burns things we don’t want it to, like buildings or ourselves. That’s why this video will help make sure you stay as safe as possible when working with fire or near heat sources. You’ll also learn a terrible way to roast marshmallows. Stay safe! | BizLibrary |
| Dealing With the Media in Emergency Situations (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should understand the importance of building trust with the media before an incident occurs; know the duties and responsibilities of a Public Information Officer (PIO); know the early steps that need to be taken in an emergency situation to control the media's access to the area; and understand the potential consequences of making unauthorized statements to the media. This content is also translated in Spanish. | BizLibrary |
| Emergency Planning | MARCOM's video on "Emergency Planning" assists facilities in complying with existing OSHA, SARA Title III, and numerous state regulations and helps them prepare for potential emergency situations. This video is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. | BizLibrary |
| Emergency Planning in Construction Environments | MARCOM's course on "Emergency Planning in Construction Environments" is tailored specifically for construction environments. Key topics covered in these lessons include: Establishing Emergency Preparedness Addressing Specific Threats Responding to Active Shooter Situations Understanding Individual Roles Conducting Emergency Drills Executing Responsibilities During Emergencies This comprehensive training series equips construction personnel with the knowledge and skills necessary to effectively respond to various emergency situations, thereby enhancing safety and preparedness on construction sites. | BizLibrary |
| Emergency Planning in Construction Environments: "Active Shooter" Situations | MARCOM's Micro-Learning course on "Emergency Planning in Construction Environments: "Active Shooter" Situations" addresses: - Your best options for surviving an Active Shooter situation. - The role a Crisis Management Team plays in preparing for an Active Shooter. - How to practice “situational awareness.” - How to communicate effectively with law enforcement during and after an Active Shooter attack. | BizLibrary |
| Emergency Planning in Construction Environments: Emergency Action Drills… Playing Your Part | MARCOM's Micro-Learning course on "Emergency Planning in Construction Environments: Emergency Action Drills… Playing Your Part" addresses: - What your own responsibilities could be during a full-scale emergency. - The importance of having an accurate head count at a "marshalling point" during an evacuation. - What to do when on-the-scene reporters ask you for comments about an emergency. | BizLibrary |
| Emergency Planning in Construction Environments: Emergency Action Drills…The Process | MARCOM's Micro-Learning course on "Emergency Planning in Construction Environments: Emergency Action Drills… The Process" addresses: - How practice drills are used to improve an Emergency Action Plan. - How "tabletop" drills and live exercises are conducted and what they include. - Why live exercises are the best way to judge how well a construction site is prepared for an emergency. | BizLibrary |
| Emergency Planning in Construction Environments: The Planning Process | MARCOM's Micro-Learning course on "Emergency Planning in Construction Environments: The Planning Process" addresses: - How to create an Emergency Management Team. - The purpose of your jobsite’s Emergency Action Plan. - How the Plan was developed. - What information the Plan includes. | BizLibrary |
| Emergency Planning in Construction Environments: The Threat of Terrorism | MARCOM's Micro-Learning course on "Emergency Planning in Construction Environments: The Threat of Terrorism" addresses: - What an “Evacuation Planning Matrix” is. - How an "Evacuation Planning Matrix" determines the likelihood of a terrorist attack on a jobsite. - The risk factors that could make your jobsite a target for terrorism. | BizLibrary |
| Emergency Planning in Construction Environments: Your Role in Emergency Planning | MARCOM's Micro-Learning course on "Emergency Planning in Construction Environments: Your Role in Emergency Planning" addresses: - How asking "What if" questions can help your jobsite prepare for an emergency. - How to catch potential problems before they escalate to an emergency situation. - Why it's important to keep your company’s Crisis Management Team informed about any physical changes to your jobsite. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments | MARCOM's course on "Emergency Planning in Food Processing and Handling Environments" is tailored specifically for food processing and handling environments. Key topics covered in these lessons include: Establishing Emergency Preparedness Addressing Specific Threats Responding to Active Shooter Situations Understanding Individual Roles Conducting Emergency Drills Executing Responsibilities During Emergencies This comprehensive training series equips personnel with the knowledge and skills necessary to effectively respond to various emergency situations, thereby enhancing safety and preparedness in food processing and handling environments. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments: "Active Shooter" Situations | MARCOM's Micro-Learning course on "Emergency Planning in Food Processing and Handling Environments: "Active Shooter" Situations" addresses: - Your best options for surviving an Active Shooter situation. - The role a Crisis Management Team plays in preparing for an Active Shooter. - How to practice “situational awareness.” - How to communicate effectively with law enforcement during and after an Active Shooter attack. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments: Emergency Action Drills… Playing Your Part | MARCOM's Micro-Learning course on "Emergency Planning in Food Processing and Handling Environments: Emergency Action Drills… Playing Your Part" addresses: - What your own responsibilities could be during a full-scale emergency. - The importance of having an accurate head count at a "marshalling point" during an evacuation. - What to do when on-the-scene reporters ask you for comments about an emergency. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments: Emergency Action Drills…The Process | MARCOM's Micro-Learning course on "Emergency Planning in Food Processing and Handling Environments: Emergency Action Drills… The Process" addresses: - How practice drills are used to improve an Emergency Action Plan. - How "tabletop" drills and live exercises are conducted and what they include. - Why live exercises are the best way to judge how well a facility is prepared for an emergency. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments: The Planning Process | MARCOM's Micro-Learning course on "Emergency Planning in Food Processing and Handling Environments: The Planning Process" addresses: - How to create an Emergency Management Team. - The purpose of your facility’s Emergency Action Plan. - How the Plan was developed. - What information the Plan includes. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments: The Threat of Terrorism | MARCOM's Micro-Learning course on "Emergency Planning in Food Processing and Handling Environments: The Threat of Terrorism" addresses: - What an “Evacuation Planning Matrix” is. - How an "Evacuation Planning Matrix" determines the likelihood of a terrorist attack on a facility. - The risk factors that could make your facility a target for terrorism. | BizLibrary |
| Emergency Planning in Food Processing and Handling Environments: Your Role in Emergency Planning | MARCOM's Micro-Learning course on "Emergency Planning in Food Processing and Handling Environments: Your Role in Emergency Planning" addresses: - How asking "What if" questions can help your facility prepare for an emergency. - How to catch potential problems before they escalate to an emergency situation. - Why it's important to keep your facility's Crisis Management Team informed about any physical changes in your department. | BizLibrary |
| Emergency Planning in Industrial Environments | MARCOM's course on "Emergency Planning in Industrial Environments" is tailored specifically for industrial environments. Key topics covered in these lessons include: Establishing Emergency Preparedness Addressing Specific Threats Responding to Active Shooter Situations Understanding Individual Roles Conducting Emergency Drills Executing Responsibilities During Emergencies This comprehensive training series equips industrial personnel with the knowledge and skills necessary to effectively respond to various emergency situations, thereby enhancing safety and preparedness in industrial environments. | BizLibrary |
| Emergency Planning in Industrial Environments: "Active Shooter" Situations | MARCOM's Micro-Learning program on "Emergency Planning in Industrial Environments: "Active Shooter" Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Industrial Environments: Emergency Action Drills… Playing Your Part | MARCOM's Micro-Learning program on "Emergency Planning in Industrial Environments: Emergency Action Drills… Playing Your Part" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Industrial Environments: Emergency Action Drills…The Process | MARCOM's Micro-Learning program on "Emergency Planning in Industrial Environments: Emergency Action Drills… The Process" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Industrial Environments: The Planning Process | MARCOM's Micro-Learning program on "Emergency Planning in Industrial Environments: The Planning Process" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Industrial Environments: The Threat of Terrorism | MARCOM's Micro-Learning program on "Emergency Planning in Industrial Environments: The Threat of Terrorism" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Industrial Environments: Your Role in Emergency Planning | MARCOM's Micro-Learning program on "Emergency Planning in Industrial Environments: Your Role in Emergency Planning" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments | MARCOM's course on "Emergency Planning in Transportation and Warehouse Environments" is tailored specifically for transportation and warehouse environments. Key topics covered in these lessons include: Establishing Emergency Preparedness Addressing Specific Threats Responding to Active Shooter Situations Understanding Individual Roles Conducting Emergency Drills Executing Responsibilities During Emergencies This comprehensive training series equips transportation and warehouse personnel with the knowledge and skills necessary to effectively respond to various emergency situations, thereby enhancing safety and preparedness in transportation and warehouse environments. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments: "Active Shooter" Situations | MARCOM's Micro-Learning program on "Emergency Planning in Transportation and Warehouse Environments: "Active Shooter" Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments: Emergency Action Drills… Playing Your Part | MARCOM's Micro-Learning program on "Emergency Planning in Transportation and Warehouse Environments: Emergency Action Drills… Playing Your Part" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments: Emergency Action Drills…The Process | MARCOM's Micro-Learning program on "Emergency Planning in Transportation and Warehouse Environments: Emergency Action Drills… The Process" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments: The Planning Process | MARCOM's Micro-Learning program on "Emergency Planning in Transportation and Warehouse Environments: The Planning Process" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments: The Threat of Terrorism | MARCOM's Micro-Learning program on "Emergency Planning in Transportation and Warehouse Environments: The Threat of Terrorism" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Planning in Transportation and Warehouse Environments: Your Role in Emergency Planning | MARCOM's Micro-Learning program on "Emergency Planning in Transportation and Warehouse Environments: Your Role in Emergency Planning" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Emergency Preparedness | Welcome to the “Emergency Preparedness” video course meant to explain how to prepare for workplace disasters so you can respond safely. This course comprises six video lessons covering everything from general guidelines for emergency preparedness to steps for addressing specific kinds of emergencies. From chemical spills and fires to workplace violence and medical emergencies, there’s a lot you need to prepare for. In this course, you’ll even learn how to react during an active shooter scenario. No workplace is immune to these types of hazards, so you need to know how to respond safely and effectively. By completing this course, you’ll have a solid understanding of best practices you can implement to help promote safety at work despite whatever emergency you encounter. (Keywords: OSHA, Occupational Safety and Health Administration) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Emergency Preparedness | Covers EAPs, evacuation routes, and shelter-in-place protocols. | Traliant |
| Emergency Preparedness: Chemical Spills and Exposures | Welcome to “Emergency Preparedness: Chemical Spills and Exposures,” a video lesson intended to describe how to prepare for and address accidents involving hazardous chemicals. This lesson is the second of six in the “Emergency Preparedness” video course, which is meant to explain how to prepare for workplace emergencies so you can respond safely. From this lesson, you’ll learn about the importance of safety data sheets in understanding how to handle chemicals correctly. Then, you’ll become familiar with the process for assessing and reacting to chemical spills according to protocol. Finally, you’ll learn what to do in the event that your skin or eyes come into contact with a hazardous chemical. (Keywords: OSHA, Occupational Safety and Health Administration) | BizLibrary |
| Emergency Preparedness: Fire Response Plan | Welcome to “Emergency Preparedness: Fire Response Plan,” a video lesson intended to help you know what to do in the event of a fire. This lesson is the third of six in the “Emergency Preparedness” video course, which is meant to explain how to prepare for workplace emergencies so you can respond safely. From this lesson, you’ll learn how to assess a fire to determine whether you should fight it or evacuate. Ultimately, you should have a solid understanding of the different classes of fires and know how to extinguish them. (Keywords: PASS method, fire emergency) | BizLibrary |
| Emergency Preparedness: Medical Emergencies | Welcome to “Emergency Preparedness: Medical Emergencies,” a video lesson intended to go over the basics of how to assist someone who is incapacitated with an injury or illness. This lesson is the final of six in the “Emergency Preparedness” video course, which is meant to explain how to prepare for workplace emergencies so you can respond safely. From this lesson, you’ll learn steps for preserving your safety as you help someone else who has sustained an injury or an illness at work. | BizLibrary |
| Emergency Preparedness: Preparation Is Key | Welcome to “Emergency Preparedness: Preparation Is Key,” a video lesson intended to emphasize the importance of being prepared for any emergency you could encounter at work. This lesson is the first of six in the “Emergency Preparedness” video course, which is meant to explain how to prepare for workplace emergencies so you can respond safely. From this lesson, you'll learn proactive steps you can take to address any emergency that arises, from noting potential hazards to knowing how to summon help to participating in workplace-specific training. Ultimately, you should understand that your number one priority must always be safety. | BizLibrary |
| Emergency Preparedness: Responding to an Active Shooter | Welcome to “Emergency Preparedness: Responding to an Active Shooter,” a video lesson intended to describe the actions you can take during an active shooter scenario. This lesson is the fifth of six in the “Emergency Preparedness” video course, which is meant to explain how to prepare for workplace emergencies so you can respond safely. Unfortunately, no one is immune during an active shooter scenario. So, this lesson walks learners through the three main options individuals have when responding to an active shooter: run, hide, or fight. By knowing how to respond quickly, you can help yourself and your coworkers stay safe. This content is also translated in Spanish. | BizLibrary |
| Emergency Preparedness: Workplace Violence | Welcome to “Emergency Preparedness: Workplace Violence,” a video lesson intended to help you recognize the warning signs and react in the event that someone becomes violent where you work. This lesson is the fourth of six in the “Emergency Preparedness” video course, which is meant to explain how to prepare for workplace emergencies so you can respond safely. First, this lesson goes over common red flags that could indicate someone might become violent or aggressive. Then, it goes through guidelines to keep in mind in case you find yourself in a situation where someone is violent or threatening. That way, you can do your best to avoid escalating the situation and remain safe. Note: For California employees, employers are required by Senate Bill (SB) 553 to implement a comprehensive workplace violence prevention plan (WVPP) with specific recordkeeping and training requirements. For more information on California's requirements for workplace violence prevention, download the Job Aid, Violent Incident Log, and WVPP template from the resource section. Tag: CA SB 553 This content is also translated in Spanish. | BizLibrary |
| Emergency Response and Fire Protection | This program provides one hour of training on Emergency Response and Fire Prevention, which is one of the six mandatory training topics selected by OSHA as part of its 10 Hour Training for General Industry Program. In addition to the six hours of training on required topics, OSHA requires four more hours of instruction on various elective topics. The combination of required training and elective training must total 10 hours. The 27-minute video presentation in this program, when combined with the provided sectional review quiz questions, will provide approximately one hour of training on Emergency Response and Fire Prevention. The content in this program is not certified by OSHA, but may be used by an organization as part of a training curriculum which is equivalent to that received in OSHA’s 10 Hour General Industry Training. One critical element required for an employer to provide a safe and healthy workplace to all employees is providing the training and preparation required for a calm, effective response during a workplace emergency. OSHA considers fire prevention and emergency response critical elements in creating and maintaining a safe workplace for all employees, contractors and visitors. As such, OSHA requires these important protections and enforces their implementation. This program discusses the specific actions workers should take during the various types of emergencies that could occur in or near their work area as well as their roles and responsibilities when it comes to housekeeping and fire prevention. Other topics include fire prevention plans, emergency exit routes, combustible dust, flammable liquids, electrical safety and how and when to use a fire extinguisher. | BizLibrary |
| Evacuation Procedures | MARCOM's Video On Demand (VOD) program on Evacuation Procedures discusses Emergency Response Plans, evacuation routes, and communication protocols. It also provides practical guidance on how to respond during an emergency, including how to assist others and how to evacuate safely. Dealing with an emergency is never easy. Neither is evacuating a worksite or facility during one. Very few of us can think clearly or act logically in a crisis, and our urge to "get out" can easily turn into panic. The result can often be a "stampede" that causes injuries and property damage. But it doesn't have to be that way… because you can help to ensure that an evacuation is calm and orderly. Areas included in the program include information on the role of the “evacuation team”, how to prepare for an emergency, basic evacuation procedures, evacuating multi-story buildings, how to cope with fires and explosions, how to handle an “active shooter” situation and more. | BizLibrary |
| Evacuation Procedures in Construction Environments | MARCOM's Video On Demand (VOD) program on Evacuation Procedures in Construction Environments discusses Emergency Response Plans, evacuation routes, and communication protocols. It also provides practical guidance on how to respond during an emergency, including how to assist others and how to evacuate safely. Dealing with an emergency is never easy. Neither is evacuating a worksite or facility during one. Very few of us can think clearly or act logically in a crisis, and our urge to "get out" can easily turn into panic. The result can often be a "stampede" that causes injuries and property damage. But it doesn't have to be that way… because you can help to ensure that an evacuation is calm and orderly. Areas included in the program include information on the role of the “evacuation team”, how to prepare for an emergency, basic evacuation procedures, evacuating multi-story buildings, how to cope with fires and explosions, how to handle an “active shooter” situation and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Evacuation Procedures in Food Processing and Handling Environments | MARCOM's Video On Demand (VOD) program on Evacuation Procedures in Food Processing and Handling Environments discusses Emergency Response Plans, evacuation routes, and communication protocols. It also provides practical guidance on how to respond during an emergency, including how to assist others and how to evacuate safely. Dealing with an emergency is never easy. Neither is evacuating a worksite or facility during one. Very few of us can think clearly or act logically in a crisis, and our urge to "get out" can easily turn into panic. The result can often be a "stampede" that causes injuries and property damage. But it doesn't have to be that way… because you can help to ensure that an evacuation is calm and orderly. Areas included in the program include information on the role of the “evacuation team”, how to prepare for an emergency, basic evacuation procedures, how to cope with fires and explosions, how to handle an “active shooter” situation and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Evacuation Procedures in Industrial Environments | MARCOM's Video On Demand (VOD) program on Evacuation Procedures in Industrial Environments discusses Emergency Response Plans, evacuation routes, and communication protocols. It also provides practical guidance on how to respond during an emergency, including how to assist others and how to evacuate safely. Dealing with an emergency is never easy. Neither is evacuating a worksite or facility during one. Very few of us can think clearly or act logically in a crisis, and our urge to "get out" can easily turn into panic. The result can often be a "stampede" that causes injuries and property damage. But it doesn't have to be that way… because you can help to ensure that an evacuation is calm and orderly. Areas included in the program include information on the role of the “evacuation team”, how to prepare for an emergency, basic evacuation procedures, how to cope with fires and explosions, how to handle an “active shooter” situation and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Evacuation Procedures in Office Environments | MARCOM's Video On Demand (VOD) program on Evacuation Procedures in Office Environments discusses Emergency Response Plans, evacuation routes, and communication protocols. It also provides practical guidance on how to respond during an emergency, including how to assist others and how to evacuate safely. Dealing with an emergency is never easy. Neither is evacuating a worksite or facility during one. Very few of us can think clearly or act logically in a crisis, and our urge to "get out" can easily turn into panic. The result can often be a "stampede" that causes injuries and property damage. But it doesn't have to be that way… because you can help to ensure that an evacuation is calm and orderly. Areas included in the program include information on the role of the “evacuation team”, how to prepare for an emergency, basic evacuation procedures, evacuating multi-story buildings, how to cope with fires and explosions, how to handle an “active shooter” situation and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Evacuation Procedures in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Evacuation Procedures in Transportation and Warehouse Environments discusses Emergency Response Plans, evacuation routes, and communication protocols. It also provides practical guidance on how to respond during an emergency, including how to assist others and how to evacuate safely. Dealing with an emergency is never easy. Neither is evacuating a worksite or facility during one. Very few of us can think clearly or act logically in a crisis, and our urge to "get out" can easily turn into panic. The result can often be a "stampede" that causes injuries and property damage. But it doesn't have to be that way… because you can help to ensure that an evacuation is calm and orderly. Areas included in the program include information on the role of the “evacuation team”, how to prepare for an emergency, basic evacuation procedures, how to cope with fires and explosions, how to handle an “active shooter” situation and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Exit Routes, Emergency Action Plans, and Fire Prevention Plans | A safe means of escape is crucial when it’s necessary to quickly evacuate a building. This course will provide examples of some previous egress tragedies that well help you to understand critical means of egress requirements. You will learn how to develop an emergency action plan and a fire prevention plan that may be implemented in your facility so you can be ready if disaster strikes. | BizLibrary |
| Fire Extinguisher Safety | We see them hanging on the wall every day but most people know very little about fire extinguishers. Use this course to educate your team on the fire tetrahedron, the types of fires that can occur in the workplace, and how and when to use a fire extinguisher. This course also describes when to evacuate and provides some proper maintenance tips for fire extinguishers. | BizLibrary |
| Fire Extinguisher Safety | PASS technique training with combustible material identification. | Traliant |
| Fire Extinguisher Safety and Usage | A fire extinguisher won’t do you much good if you have no idea how to use it. Should you throw it at a fire? Do you need to shower it with compliments in order to make it work? You probably know those aren’t the right ways to go about it, but what exactly is? Fortunately, you’ll get all the right education and strategies in our brief yet comprehensive Fire Extinguisher Safety and Usage training course, where you’ll learn which type of fire extinguisher to use for any type of fire you might encounter (did you know there were five types of fire?), as well as when you should focus your efforts on escaping a fire rather than trying to put it out yourself. In less than 15 minutes you’ll have all the information you should ever need to safely, intelligently, and effectively combat any fire you’re likely to be faced with. And we even managed to stick enough humor in here to keep you engaged while you take this important, potentially life-saving training. So get ready to enjoy Fire Extinguisher Safety and Usage. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways: • Identify the five types of fire recognized in the United States • Easily identify which fire or fires a given extinguisher is designed to combat • Understand where to safely position yourself in order to attempt to extinguish a fire • Learn the PASS method for successfully extinguishing a fire with a fire extinguisher • Recognize the signs of a fire that has gotten out of control and when to evacuate | BizLibrary |
| Fire Extinguisher Safety and Usage: Different Types of Fire Extinguishers | In this video you’ll learn about the five different types of fire recognized in the United States, as well as how to easily determine which type of fire (or fires) any given fire extinguisher can be used for. Since fire extinguishers can come in different sizes and colors, can be filled with different types of liquids or chemicals, and may have a variety of symbols and markings, knowing which one to use can seem confusing. But five minutes from now you’re going to be confident that you’ll always know how to select the right extinguisher for the job. | BizLibrary |
| Fire Extinguisher Safety and Usage: How (and When) to Use a Fire Extinguisher | This short video will introduce you to the PASS method of using a fire extinguisher to put out a fire. You’ll also learn where to position yourself in order to combat a fire, as well as how to recognize the signs that a fire has gotten too far out of control to tackle by yourself. | BizLibrary |
| Fire Extinguisher Safety Basics | We see them hanging on the wall every day but most people know very little about fire extinguishers. Use this course to educate yourself and others on the fire triangle, the types of fires that can occur at home or in the workplace, and how and when to use a fire extinguisher. This course also describes when to evacuate and provides some proper maintenance tips for fire extinguishers. | BizLibrary |
| Fire Extinguisher Safety for Canada | We see them hanging on the wall every day but most people know very little about fire extinguishers. Use this course to educate your team on the fire tetrahedron, the types of fires that can occur in the workplace, and how and when to use a fire extinguisher. This course also describes when to evacuate and provides some proper maintenance tips for fire extinguishers. [course outline] How Fire Works Classifications of Fires How a Fire Extinguisher Works Types of Fire Extinguishers Water Extinguishers AFFF Carbon Dioxide Extinguishers Halon-Type or Clean Agent Dry Chemical Extinguishers Dry Powder Extinguishers Wet Chemical Extinguishers Rating System When to use a Fire Extinguisher How to Use a Fire Extinguisher (PASS) When to Evacuate Replacing or Recharging Used Extinguishers Extinguisher Maintenance | BizLibrary |
| Fire Prevention in the Office | When fire gets out of control, it can be devastating. Every year more than a million fire emergencies are reported in the U.S., and more than 3,000 of them in occur in offices. They cause a total of more than $100 million dollars in damage, as well as thousands of deaths and injuries. But most fires are preventable. To keep incidents like these from happening, employees need to know how fires burn as well as how they can be extinguished. They should be able to recognize the fire hazards that are likely to exist in their workplace, and understand how to control or eliminate them. And they need to know how they can get out safely if a fire does occur. | BizLibrary |
| Fire Protection for Healthcare Workers | Welcome to “Fire Protection for Healthcare Workers,” a video course meant to provide a foundation of fire safety in healthcare environments. This series comprises three lessons that cover everything from fire prevention to fire response so that you can help keep yourself and your coworkers safe. First, you’ll learn about the various classes of fire and what you can do on an ongoing basis to prevent a fire from igniting in your workplace. Then, you’ll learn about how to respond safely to a fire should an emergency occur. The final lesson will go over the different kinds of fire extinguishers and how to use them correctly. After completing this series, you should understand the basics of fire protection as a healthcare worker! | BizLibrary |
| Fire Protection for Industrial Workers | Welcome to “Fire Protection for Industrial Workers,” a video course meant to provide a foundation of fire safety in industrial environments. This series comprises three lessons that cover everything from fire prevention to fire response so that you can help keep yourself and your coworkers safe. First, you’ll learn about the various classes of fire and what you can do on an ongoing basis to prevent a fire from igniting in your workplace. Then, you’ll learn about how to respond safely to a fire should an emergency occur. The final lesson will go over the different kinds of fire extinguishers and how to use them correctly. After completing this series, you should understand the basics of fire protection as an industrial worker! | BizLibrary |
| Fire Protection for Office Workers | Welcome to “Fire Protection for Office Workers,” a video course meant to provide a foundation of fire safety in office environments. This series comprises three lessons that cover everything from fire prevention to fire response so that you can help keep yourself and your coworkers safe. First, you’ll learn about the various classes of fire and what you can do on an ongoing basis to prevent a fire from igniting in your workplace. Then, you’ll learn about how to respond safely to a fire should an emergency occur. The final lesson will go over the different kinds of fire extinguishers and how to use them correctly. After completing this series, you should understand the basics of fire protection as an office worker! | BizLibrary |
| Fire Safety | Every second counts in the event of a fire. In only 30 seconds, small flames can get out of control and turn into a major fire, which can lead to an injury or a fatality. In this course, you will learn about the nature of fire, preventative and protective measures, fire sprinklers, smoke detectors, alarms, fire extinguisher use, evacuation, the stop, drop, and roll procedure, and more. | BizLibrary |
| Fire Safety 101 | Welcome to “Fire Safety 101,” a video lesson meant to help you prevent and respond to fires that occur at work effectively. In this lesson, you’ll receive an overview of what should be included in your fire prevention plan (FPP) and your fire emergency action plan. Plus, you’ll learn about the different classes of fire and how to use the appropriate extinguishing agent against each of them with the PASS technique. From preventative measures to how to bandage burns, there’s a lot to consider with fire safety. After viewing this lesson, you’ll have actionable knowledge to help you stay safe in the event of a fire. | BizLibrary |
| Fire Safety for Canada | This course is intended for Canadian-based companies and individuals and meets Canadian regulations. Every second counts in the event of a fire. In only 30 seconds, small flames can get out of control and turn into a major fire, which can lead to an injury or a fatality. In this course, you will learn about the nature of fire, preventative and protective measures, fire sprinklers, smoke detectors, alarms, fire extinguisher use, evacuation, the stop, drop, and roll procedure, and more. [course outline] Minimizing Fire Danger The Nature of Fire Fire Prevention 1 of 2 Fire Prevention 2 of 2 Fire Prevention at Home General Preventive Measures Protective Measures Automatic Fire Sprinklers 1 of 2 Automatic Fire Sprinklers 2 of 2 Smoke Detectors 1 of 2 Smoke Detectors 2 of 2 Heat Detectors Alarm Pull Stations Evacuation Evacuation Procedures 1 of 2 Evacuation Procedures 2 of 2 Fire Extinguishers Fire Classification 1 of 2 Fire Classification 2 of 2 Fire Extinguisher Ratings Fire Extinguisher Use 1 of 2 Fire Extinguisher Use 2 of 2 Stop, Drop, and Roll | BizLibrary |
| Fire Safety for Industrial Workers | Due to the hazardous and flammable materials often used or stored at industrial facilities, fires at these locations can have disastrous consequences. In fact, 3000 workers are injured and another 150 die each year in industrial fires. The good news is that almost all workplace fires can be prevented. That's the purpose of this program: to show the safe work practices employees should follow to reduce the risk of a workplace fire and to review things that should be done if a fire should break out. Topics include five classes of fire, good housekeeping, handling and storing hazardous materials, static electricity, the emergency action plan, evacuation procedures, fire extinguishers, and treating fire-related injuries. This content is also translated in Spanish. | BizLibrary |
| Fire Safety for Office Workers | While office workers often don't think much about the potential for fire while performing their jobs, there are more than 1000 fires in office environments each year. This program discusses how to eliminate the factors that contribute to the ignition of fires and how to respond if a fire were to break out. Topics include good housekeeping, controlling electrical fire hazards, emergency action plans, evacuation procedures, classes of fire and their extinguishing agents, the importance of using the appropriate fire extinguisher, using the PASS system to extinguish a fire, and treating fire-related injuries. This content is also translated in Spanish. | BizLibrary |
| Firestop Safety and Maintenance | A firestop, or firestopping, is a material, device, or system that is installed in a building or structure to prevent the products of fires – flames, hot gases, and smoke – from spreading. Firestopping is used to seal around openings and between joints in fire-resistance-rated walls, floors, and ceilings, which themselves are designed to compartmentalize and limit the impact of fires. When firestopping is missing or installed incorrectly, flames, smoke, or hot toxic gases can spread from room to room and floor to floor and greatly worsen the outcome. Firestops, along with sprinkler systems, detection and alarm systems, and regular training, help protect buildings and their occupants. This course discusses the science of fire, the principles of fire protection, and the purpose and design of firestopping. It shares examples of NFPA-compliant and non-compliant firestopping and explains how regular inspections and maintenance can help ensure continued compliance. | BizLibrary |
| HAZWOPER Fire Prevention | MARCOM's video on "HAZWOPER Fire Prevention" is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. This video helps employees understand the hazards of fire when combined with hazardous materials. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. This content is also translated in Spanish. | BizLibrary |
| Hot Work Permit | A hot work permit refers to an employer’s written authorization to perform hot work operations. There is no one standard for Hot Work Permits; different facilities will have different forms and different procedures. This course serves as an introduction to the common protocols in place at most workplaces that are meant to ensure safe conditions before hot work can begin. | BizLibrary |
| Hot Work Safety | This course covers basic guidelines and best work practices for performing hot work safely. Before welding, cutting, grinding, or brazing metal or performing any work that could generate enough heat or sparks to start a fire, everyone involved should be properly trained on the fundamentals of hot work safety. This course is intended to help workers recognize the potential hazards of hot work and avoid injuries and property damage by properly planning, preparing for, and performing hot work. | BizLibrary |
| Industrial Fire Prevention | MARCOM's Video On Demand (VOD) program on "Industrial Fire Prevention" looks at the fire hazards that can be encountered in industrial environments, discusses how fires can be prevented, and explains what employees should do in case a fire emergency occurs in their workplace. Every year more than a million fire emergencies are reported in the U.S., with over 35,000 of them taking place in industrial facilities. They cause thousands of injuries, as well as hundreds of deaths…and at least $1 billion in damage. Areas included in the program include information on how fires burn, the four most common classes of fires, extinguishing fires, handling flammable materials safely, how to prevent fires, dealing with a fire emergency, and more. | BizLibrary |
| Preventing Fires in Healthcare Facilities | Welcome to “Preventing Fires in Healthcare Facilities,” a video lesson intended to help you understand the nature of fires and how to protect against them from igniting in your workplace. This lesson is the first of three in the “Fire Protection for Healthcare Workers” video course, which is intended to provide a foundation of fire safety in healthcare facilities. First, this lesson covers the basics of fires, including the different classes and major fire hazards in hospitals and medical environments. Then, it goes over some steps you can implement on an ongoing basis to prevent fires and promote safety for you, your coworkers, your patients, and anyone else in your facility. | BizLibrary |
| Preventing Fires in Hot Work Operations, Concise | This video addresses topics that include the hot work safety program, designated hot work areas, safety precautions to be taken prior to a hot work operation, circumstances that require a fire watch, communication with outside contractors and responsibilities of the permit authorizing individual, the fire watch, and the hot work operator. This program is also available in Spanish. | BizLibrary |
| Preventing Fires in Industrial Environments | Welcome to “Preventing Fires in Industrial Environments,” a video lesson that explains the nature of fires and how to protect against them from igniting in your workplace. This lesson is the first of three in the “Fire Protection for Industrial Workers” video course, which is intended to provide a foundation of fire safety in industrial environments. First, this lesson covers the basics of fires, including the different classes. Then, it describes several common fire hazards you need to be aware of in industrial workplaces. Finally, it goes over some steps you can implement on an ongoing basis to prevent fires and promote safety. (Keywords: flammable, combustible, hot work, electrical hazards) | BizLibrary |
| Preventing Fires in the Office | Welcome to “Preventing Fires in the Office,” a video lesson intended to help you understand the nature of fires and how to protect against them from igniting in your workplace. This lesson is the first of three in the “Fire Protection for Office Workers” video course, which is intended to provide a foundation of fire safety in office environments. First, this lesson covers the basics of fires, including the different classes. Then, it goes over some steps you can implement on an ongoing basis to prevent fires and promote safety for you and your coworkers. | BizLibrary |
| Responding to Fires as a Healthcare Worker | Welcome to “Responding to Fires as a Healthcare Worker,” a video lesson that goes over how to react to a fire as safely as possible in medical environments. This lesson is the second of three in the “Fire Protection for Healthcare Workers” video course, which is intended to provide a foundation of fire safety in healthcare facilities. From this lesson, you’ll learn how to determine whether you should fight the fire or evacuate—and how to do both effectively while attending to patients. By watching this lesson, you’ll acquire steps for preserving the safety of everyone in your care in the event of a fire emergency. | BizLibrary |
| Responding to Fires Safely | Welcome to “Responding to Fires Safely,” a video lesson that goes over how to react to a fire as calmly and effectively as possible. This lesson is the second of three in the “Fire Protection” video course, which is intended to provide a foundation of fire safety in the workplace. From this lesson, you’ll learn how to determine whether you should fight the fire or evacuate—and how to do both effectively. By watching this lesson, you’ll understand some steps for preserving your safety in the event of a fire emergency. | BizLibrary |
| SAFE in Emergencies | SAFE in Emergencies outlines a simple memorable strategy for an emergency or serious situation or event that happens unexpectedly and requires immediate action. Emergencies come in many forms and can happen at any time, affecting our lives in ways we don’t predict or expect. If you prepare and plan for a possible emergency, it will be more manageable if/when it actually happens. In this video psychologist Eve Ash discusses the importance of preparing for emergencies, of finding out how you and others can help each other in an emergency, and why everyone needs to be familiar with the SAFE strategy. Don't wait for these things to happen, take action to prepare. Be SAFE - Secure, Alert, Focus and Ensure. | BizLibrary |
| Safety Case Study: Workplace Fire Response | Maintaining emergency exit routes is essential to ensure that people can safely leave a building in the case of a fire. By blocking or leaving potential tripping hazards, such as boxes or cords, in paths of egress can slow down or completely prevent people from getting out of a building in an emergency. In this short scenario, you will see how an overly packed warehouse resulted in an employee almost not making it out when the building catches on fire. | BizLibrary |
| Safety Management: Emergency Action Plans | This course covers the importance of creating emergency action plans in preparation for unexpected emergencies, accidents, and evacuations at industrial workplaces. Based on OSHA standards and recognized industry best practices, this course is intended as an introduction or refresher for general industry workers and those responsible for developing an emergency action plan. | BizLibrary |
| Safety Showers and Eye Washes | Chemicals are frequently used and stored in industrial environments. It is imperative to handle them with care and wear appropriate PPE to avoid exposure. If an accident does occur, however, safety showers and eye washes can be used to cleanse the affected area and decrease the extent of injury. Knowing use procedures, maintenance practices, and the locations of safety showers and eye washes will reduce the risk of serious injury and lead to safer conditions in the workplace. | BizLibrary |
| Severe Weather Safety: Prepare, Survive & Recover | Because severe weather can strike anywhere without notice, you must be ready to respond approriately. Lightning, flooding, pounding hail, tornadoes, and hurricanes cause property damage, injuries, and fatalities in all parts of the world every year. While any one of these weather events can cause destruction alone, when their effects are combined, the consequences can be devastating. For this reason, it is imperative that everyone be prepared for inclement conditions, no matter where they live and work. This content is also translated in Spanish. | BizLibrary |
| The Perfect Storm Safety Plan | Welcome to “The Perfect Storm Safety Plan,” a video lesson intended to explain how to identify and respond to severe thunderstorms. This lesson is the third of five in the “Environmental Preparedness” video course, which is meant to explain how to prepare for natural disasters that could befall your workplace to keep you and your employees safe. From this lesson, you’ll learn how to recognize the signs of a thunderstorm, as well as how to respond safely and effectively. Finally, this lesson goes over the most dangerous threats during a severe thunderstorm, including lightning and flooding. (Keywords: emergency, risk) | BizLibrary |
| Twister and Shout: Preparing for Tornadoes | Welcome to “Twister and Shout: Preparing for Tornadoes,” a video lesson intended to help you make a plan for how to recognize and respond to a tornado. This lesson is the second of five in the “Environmental Preparedness” video course, which is meant to explain how to prepare for natural disasters that could befall your workplace to keep you and your employees safe. From this lesson, you’ll learn how to assess the likelihood of a tornado occurring in your area, as well as what you can to do to prepare ahead of time. Then, you’ll learn what you should do in the event of a tornado and in the aftermath. (Keywords: tornados, emergency, risk) | BizLibrary |
| Using Fire Extinguishers Effectively | Welcome to the “Using Fire Extinguishers Effectively” video lesson meant to describe the different classes of fires and how to put them out properly using portable fire extinguishers. From this lesson, viewers will first learn about when to use portable extinguishers instead of evacuating. Then, the viewer will hear about the classes of fire, from class A to class K, and the right extinguishers to use for each of them. Plus, the learner will get an overview of the PASS technique for using portable extinguishers. That way, viewers will be able to assess and respond to fires by choosing the right extinguisher the situation calls for. | BizLibrary |
| What You Need to Know about Fire Extinguishers | Welcome to “What You Need to Know about Fire Extinguishers,” a video lesson meant to help you understand the different types of fire extinguishers, as well as how to use and store them. This lesson is the final of three in the “Fire Protection” video course, which is intended to provide a foundation of fire safety in the workplace. First, this lesson provides a refresher on the classes of fire. Then, it goes over the types of fire extinguishers used against each. After, you’ll learn about the importance of inspecting and maintaining your extinguishers so they are ready when you need them. | BizLibrary |
| Workplace Safety Essentials: Handling Emergencies and Injuries | Nobody wants to experience an emergency or injury at work – but if they do happen, it’s best to know how to deal with them. This video will walk you through the steps you should follow for several of the most common types of emergencies and injuries that occur at work – how to help, what to avoid, and when to call 911. You might also learn a fun new way to entertain your children. | BizLibrary |
| Workplace Safety for Office Professionals: Fire Prevention Essentials | On the off chance that you don’t want to catch on fire today, we’ve created this video to help ensure that you avoid the most common causes of fire in the workplace. You’ll also see a terribly organized evacuation drill, and there might be a hint of romance in this one too. Enjoy! | BizLibrary |
Engagement and motivation
| Course Name | Description | Partner |
|---|---|---|
| 10 Habits of Inspirational Leaders | Discover the habits of the most inspiring leaders, drawn from hundreds of studies and thousands of interviews. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others by Building Their Confidence | Learn the Components of Confidence Building, proven methods for helping employees feel more competent, and thus inspired. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others by Communicating Confidently | Learn the 4P’s of Confident Communication | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others by Creating a Vision for Change | Learn how to craft a compelling vision for change that will inspire their entire organization. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others by Emotionally Connecting With Them | Learn five methods for creating commitment, not just compliance, by truly connecting with people in their messaging. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others by Fostering a Risk-Taking Spirit | Learn methods for sending the right signal that risk-taking is encouraged, and for impeding the natural risk-aversion tendencies that people have. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others by Granting Intelligent Autonomy | Learn how to create an Agreement for Autonomy; a document or discussion that spells out the operating rules for the handover of power. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others in Times of Crisis | Learn the CALM Credo, a highly effective approach for providing people with the inspiration they’re looking for in a time of uncertainty. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others With Authenticity | Learn how to take an Authenticity Selfie to help you examine five aspects of the “self” as it relates to authenticity. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others With High-Impact Kindness | Learn to apply high-impact kindness, four research-backed methods to practice kindness that yield the greatest inspirational impact. | BizLibrary |
| 10 Habits of Inspirational Leaders: Inspire Others With Integrity Awareness | Learn how to conduct an Integrity Audit, a four question, self-reflective exercise to help ensure you’re acting with unswerving integrity. | BizLibrary |
| 10 Habits of Inspirational Leaders: The Difference Between Motivation and Inspiration | Introduce to the learner the fact that inspiration is even more powerful than motivation. | BizLibrary |
| 3 Principles for Creating a Learning Culture | Successful organizations make learning and development, and continuous improvement, a priority. A culture of learning is created when organizations value and encourage individual and collective learning and development. Organizations must continually adapt their learning and development (L&D) strategies, given the fluidity of today’s workforce. In this video, 3 Principles for Creating a Learning Culture, psychologists Eve Ash and Peter Quarry explore the challenges faced by HR and Learning and Development professionals in creating an effective learning culture in their organizations. They explain practical strategies for how to build a learning culture. Senior leaders must make learning and professional development a priority, and commit to their own ongoing learning, as well as that of their people. High performers need to be engaged and all learning must be evaluated and effective. | BizLibrary |
| 4 Ways to Motivate Your Team | Teams can lose motivation for all kinds of reasons but it’s contagious. When this happens, Peter Quarry and Eve Ash recommend techniques for recognizing and unblocking low motivation, identifying a sense of purpose (the Five Whys), improving leadership and people’s feelings of being appreciated. Leaders need survival skills, the better for creating a silver lining effect and getting issues and recommendations on the table. | BizLibrary |
| 5 Traits of a Great Workplace | Welcome to the “5 Traits of a Great Workplace Description” video lesson designed to outline the key traits to an outstanding workplace—meaningful mission, fulfilling work, positive culture, people focus, and transparent communication. This lesson describes how each of these traits should be implemented in the workplace and why they contribute to a desirable workplace. The lesson also shows how companies ultimately benefit from cultivating a great workplace. | BizLibrary |
| 6 Keys to Wellbeing | A practical program covering the 6 keys to psychological wellbeing at work. Kylie Bell explains how people can flourish and thrive in their lives, based on the PERMA theory. Kylie Bell offers strategies to ensure positive emotion and engagement at work. People need the opportunity to do what they do best every day. Strong positive relationships at work increase trust and wellbeing. Meaning beyond your personal gain will more likely lead to engagement. Personal meaning needs to be linked to the organization’s purpose. Expectations must be set and if not met, feedback can be given. People who are physically healthy perform better. | BizLibrary |
| Breaking Through Mediocrity | Welcome to the “Breaking Through Mediocrity” video lesson intended to help learners understand everything about sinister mediocrity. This lesson covers the definition mediocrity and why companies so often settle for mediocre performance. You will also learn useful tips on breaking through mediocrity to go from “just okay” to exceptional. | BizLibrary |
| Creating a Motivating Experience (Part 5 of 5): What Demotivates People at Work | Welcome to the "What Demotivates People at Work" video lesson meant to explain the behaviors and tendencies that demotivate others at work. This video lesson is the final of five in the "Creating a Motivating Experience" video course, which explains how you can build and sustain a positive motivational work culture. From focusing on money to being a lousy coworker, there are many ways you can demotivate others. By understanding what NOT to do, learners will know how to be effective proponents of motivation at work. | BizLibrary |
| Cutting Edge Communication: Developing Successful Mindsets | Steve is feeling unmotivated and negative about his job. When his co-worker, Casey tries to cheer him up and help him he reinforces the reasons for his negativity and leaves her feeling somewhat discouraged. Later, after Steve loses a client and feels particularly down Carol comes in to offer some timely advice about Steve's position in the negative Land of W. Part of her advice strikes a chord with Steve. At a team meeting Carol explains that some people in the group are wasting time, wishing they were somewhere else and whining about it...the focus being Steve. Marcus, the senior manager, comes up with a group solution for dealing with the negativity. The final scene shows Carol talking to the group and explaining that Steve has made the important change of becoming a Chooser instead of a Loser. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety. Updated in 2019 | BizLibrary |
| Elevating Engagement on Your Team | Welcome to the “Elevating Engagement on Your Team” video lesson, which provides action steps for inspiring employees to invest energy, excitement, and commitment in their work! This one-off lesson starts by differentiating engagement from satisfaction, enablement, empowerment, and motivation—and describing the relationship between these workplace concepts. This lesson also conveys key steps managers can take to foster a stronger sense of engagement on their team! | BizLibrary |
| Employee Engagement Essentials | There’s no shortage of leadership education available today, which means we should all theoretically be amazing leaders. Yet survey after survey shows that most of us are disengaged at work, which means there must be something missing. Employee Engagement Essentials has been designed to supply that missing piece, approaching leadership in a new way that will make creating an engaged workforce easier than ever before. And it will do so with far more humor and entertainment than your typical leadership course. So if you want to learn how to become a better leader, create a more productive workforce, and laugh the whole way through, then you’ve come to the right place! Key Learning Objectives: - Understanding the top 6 motivators for engaged employees, and how to provide each one of them to your people - Recognizing the two distinct areas of leadership you need to be practicing each and every day - Three actions that will virtually guarantee an engaged workforce | BizLibrary |
| Employee Engagement Essentials: Allowing People To Use Their Skills | In this video we discuss the importance of making sure that people are playing to their strengths. This of course requires you to know what those strengths are, so we also talk about how to do that. And we also make fun of anyone who thinks you can solve every computer problem with a reboot-restart combo. Let the fun begin! | BizLibrary |
| Employee Engagement Essentials: Building Strong Relationships Between Colleagues | A happy team isn’t by itself a guarantee of an engaged team, but an unhappy team is definitely a disengaged one. In this video, we illustrate various ways to ensure that your people enjoy working with their co-workers. | BizLibrary |
| Employee Engagement Essentials: Creating Strong Manager-Employee Relationships | You want an engaged workforce? Then your people need to like working for you. They need to respect you and your vision. And they need you to take frequent showers. We don’t discuss that last one here, because we’re hopeful that you knew it already. But there are a few surprisingly simple strategies we think you’ll appreciate. | BizLibrary |
| Employee Engagement Essentials: Granting Autonomy to Your Employees | Sometimes, you can create engagement by doing absolutely nothing at all. This video discusses the pros and cons of micromanagement and will offer several strategies for helping you build engagement by getting out of the way. Once you realize that “doing nothing” is actually OK sometimes, this is a surprisingly easy thing to do. Enjoy! | BizLibrary |
| Employee Engagement Essentials: Improving Employee Attitudes About Work | Engaged employees like the work that they do. That sounds rather obvious, so let’s it put it another way – disengaged employees don’t like the work they do, and there are some things you might be doing (consciously or unconsciously) to make people think their job is pointless. This video will help you understand the powerful difference between ‘what’ and ‘why.’ Plus there’s a fun surprise at the end, and that’s always nice. Enjoy! | BizLibrary |
| Employee Engagement Essentials: Showing Your People How They Matter | In order to be truly engaged, people need to know how their work specifically contributes to your company’s overall mission. This is one of the easiest elements of employee engagement to overlook, which is why we hope you watch this video twice. Or three times. Or keep it on a repeating loop while you sleep. Just watch it, OK? | BizLibrary |
| Employee Engagement Essentials: The Key Components of Effective Leadership | It is an apparent paradox of the modern workplace that most of us are simultaneously satisfied and disengaged in our jobs. However, by understanding the two key elements of effective leadership, you’ll be able to move your people from ‘satisfied’ to ‘engaged.’ And as if that weren’t enough, you’ll also see how three simple sentences can cover all the major motivators of engaged workers. All of that in 5 minutes? That’s right! | BizLibrary |
| Employee Engagement Essentials: The Top Six Motivators of Engaged Employees | Employee engagement is difficult to achieve if you don’t actually know what causes us to feel engaged in the first place. Using the results from extensive survey data, this video introduces the six most important workplace conditions necessary for creating an engaged culture. Hint: one of them involves liking who you work for, and none of them involves bribery! | BizLibrary |
| Encouraging Your Team's Critical Thinking Skills | Welcome to the “Encouraging Your Team’s Critical Thinking” lesson designed to provide managers with helpful tips for fostering critical thinking skills in their employees. This lesson will go over topics like what critical thinking is and why it’s helpful in a work environment. By the end, the viewer will have a better understanding of how they can create a culture of critical thinking and encourage employees to take control of their work. | BizLibrary |
| Hope Theory at Work | In this video, Kylie Bell describes the surprising aspects of Rick Snyder’s hope theory: namely that it leads to a 14% bump in productivity because people are happier and more focused. Hope theory gives people a stronger chance of achieving goals. Kylie Bell shares with Eve Ash the importance of setting SMART goals (specific, measurable, achievable, relevant and timely) as part of incrementalizing hope theory. People need to visualize what they want, devise logical pathways to ensure it happens, consider alternate pathways when there are setbacks, stay motivated and plan rewards for when they get there. | BizLibrary |
| How Leaders Can Develop Self-Motivated People | Most leaders want super-engaged workers who don’t require constant supervision. For this to occur, Kylie Bell says, they need to ensure a good supply of three nutriments: relationships (knowing each builds trust), competency (giving feedback, goals and key performance indicators) and autonomy (allowing freedom, encouraging initiative). Positive relationships, clear goals, constructive feedback and the freedom to work on tasks helps people feel more connected to the purpose of the organization. Leaders can find out levels of engagement by doing pre-tests (before implementing the three nutriments) and post-tests. | BizLibrary |
| Inspiration & Motivation | It can be tough managing a team with different personality types. Not all motivation is the same. People are motivated & inspired in different ways. You'll walk away from this course knowing how to motivate each type of associate on your team, including yourself. | BizLibrary |
| Integrate Well-Being Into Team Goals and Workflows | Embed wellbeing into strategy, workflow design, and goal setting—so performance improves without burning people out. You’ll learn how to manage energy, reduce ambiguity, and align ambitious outcomes with sustainable effort. | BizLibrary |
| Integrate Well-Being Into Team Goals and Workflows: Align Goals with Health and Impact | Set goals that balance impact with wellbeing to sustain long-term performance. | BizLibrary |
| Integrate Well-Being Into Team Goals and Workflows: Design Work That Supports Energy | Learn how to build rhythms that protect capacity, focus, and long-term results using the Energy-Centered Workflow Design. | BizLibrary |
| Integrate Well-Being Into Team Goals and Workflows: Make Wellbeing a Strategic Priority | The Wellbeing ROI Framework shows leaders how to embed health into strategy to drive trust, performance, and retention. | BizLibrary |
| Lead Now: Inspiring Commitment | Inspiring Commitment is about earning hearts, creating a motivating environment, and uniting people around shared goals to drive engagement and exceptional performance. This module highlights the remarkable story of Dame Stephanie Shirley, a pioneer who inspired commitment through inclusivity and innovation, building a billion-dollar company while empowering women in tech. Learn how to create a culture where individuals feel valued, trusted, and invested in the organization’s success. Commitment begins with you. Lead with authenticity, inspire with purpose, and create an environment where your team thrives together. Start building lasting engagement today! | BizLibrary |
| Lead Now: Valuing Others | Valuing Others is about recognizing people’s potential, understanding their needs, and celebrating their contributions. When leaders show they care, they inspire trust, engagement, and collaboration that drive innovation and success. This module explores the timeless human need to feel valued, drawing from examples like the universal needs of a two-year-old and how genuine care builds stronger teams. Learn how to foster inclusion, empower individuals, and earn the hearts of your people to unlock their full potential. When leaders value others, they create meaningful connections that transform teams and organizations. Start showing you care today and watch your leadership impact soar! | BizLibrary |
| Lead with Hospitality (Part 14 of 25): How to Create a Sense of Belonging | Genuine kindness is a powerful tool for leaders to use when creating a sense of belonging within their organization. In this video, Taylor Scott defines genuine kindness and shows you different ways you can use it to create a culture of belonging on your team and in your organization. | BizLibrary |
| Lead with Hospitality (Part 15 of 25): How to Unleash the Power of Purpose | Purpose inspires people to lean into their passion and to be intentional with their thoughts, their words, and most importantly their actions. In this video, Taylor Scott examines the power of creating a sense of purpose on your team and how you can use it to increase engagement, support your organization’s overarching purpose, and discover your own sense of purpose. | BizLibrary |
| Lead with Hospitality (Part 16 of 25): How to Increase Productivity with Fulfillment | In this video, Taylor Scott defines the two key components of fulfillment and shows you how you can use fulfillment to increase you team’s productivity. When you Lead with Hospitality you take the focus off yourself and concentrate it onto those on your team, they become more fulfilled and ultimately perform at their best. This is what separates a “job” from truly meaningful work. | BizLibrary |
| Lead with Hospitality (Part 17 of 25): How to Encourage and Engage Your Team | When you encourage the people you lead, you give them confidence, which motivates them to work harder and push themselves further. In this video, Taylor Scott will show you how to engage your team members and encourage them with meaningful recognition, enlightening reminders, and purposeful assistance. | BizLibrary |
| Lead with Hospitality (Part 23 of 25): How to Inspire Your Team | Before you can pour your enthusiasm and inspiration into the people you lead, you must first fill up your own cup with inspiration. In this video, Taylor Scott will help you find ways to grow yourself through inspiration so that you can feed into the growth and inspiration of your team members. | BizLibrary |
| Lead with Hospitality (Part 24 of 25): How to Inspire Action Through Storytelling | Stories inspire people through the emotional connections they build with them and the goals behind the story. They can also be used to crystalize a leader’s vision. In this video, Taylor Scott will show you how to use the STAR Approach to craft and share stories to help inspire those you lead to become their very best. | BizLibrary |
| Lead with Purpose – Inspiring Action with Why | When people understand the reason behind a task or change, they connect more deeply, engage more fully, and commit more confidently. Rather than relying on authority alone, purpose-driven leaders spark motivation, build trust, and inspire others to take ownership and embrace change. Effective leaders don’t just give instructions, they inspire action by starting with why. Lead with Purpose – Inspiring Action with Why, with psychologist Eve Ash, is a powerful video for anyone who wants to lead with clarity, authenticity, and purpose. | BizLibrary |
| Leadership and Motivation | Welcome to our video course "Leadership and Motivation." A leader's job is to improve performance while working toward a goal. One aspect of this is motivation, or helping people find reasons to put in full effort. This video course comprises three video lessons that define the concept and provide guidance for raising motivation in your people. | BizLibrary |
| Leadership and Motivation (Part 1 of 3): Introduction | The first of this three-lesson series concerns the connection between leadership and motivation. It discusses the definition of motivation, asks if unmotivated people exist, and explores the role of the leader in motivating others. | BizLibrary |
| Leadership and Motivation (Part 2 of 3): Leadership Motivational Do's | The second of three video lessons, "Motivational Do's" prescribes ideas and actions that leaders need to consider when motivating others. The lesson reminds us why we're concerned with motivation, explores the type of environment that fosters motivation, and shows us how to tap into natural motivators to inspire those in your workplace. | BizLibrary |
| Leadership and Motivation (Part 3 of 3): Leadership Motivational Don'ts | The last of three video lessons concerning leadership and motivation, this lesson warns us against DEmotivating our people -- exercising not leadership but "impedership." The lesson introduces myriad cases of impedership, providing us with excellent examples of habits and characteristics to avoid in our journey to motivate, inspire, and lead. | BizLibrary |
| Leadership Toolkit: Motivation | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Motivation,” defines motivation and explains how leaders can help motivate their employees to become engaged and high-performing. From treating your employees with respect to giving them the tools to be successful, there’s a lot that leaders can do to foster a motivational environment at work. After completing this lesson, leaders will understand what they can do to help their employees get motivated. | BizLibrary |
| Leadership: How Inclusion Motivates Employees | See how involving employees in decision-making engenders greater commitment and creativity. On the other hand, bullying people to agree thwarts any creative thinking. This content is also translated in Spanish. | BizLibrary |
| Leadership: Show Appreciation | See how expressing appreciation for a person's hard work has an energizing effect. In contrast, ignoring accomplishments and just criticizing is guaranteed to demoralize. This content is also translated in Spanish. | BizLibrary |
| Leadership: Why Appreciation is Critical | Watch the powerful effect of appreciation -- and the lack of it -- on a hard-working employee. One leader demoralizes while the other inspires with a genuine thank you. This content is also translated in Spanish. | BizLibrary |
| Learning Leadership - Motivating Employees | Motivation is like an internal drive. When ignited, enthusiasm flows, and a person takes action. How can you, as a leader, motivate employees? In this course, we'll walk through what motivates employees, and what you can do to effectively inspire them. | BizLibrary |
| Making Your People Feel Valuable | Welcome to “Making Your People Feel Valuable,” a video lesson meant to describe how leaders should show support and appreciation for their employees. Being able to demonstrate approval and provide recognition to employees is critical for ensuring employees are motivated and committed at your organization. So, this lesson provides leaders with four key behaviors and conversation tips to help make people feel valuable at work. By implementing these strategies, leaders will help prevent employees from feeling overlooked or underappreciated. Instead, employees will feel like valuable assets to the success of the organization. | BizLibrary |
| Model Healthy Work Habits | Discover how your actions can influence a culture of balance and wellness. Learn how to model healthy boundaries, make well-being visible, and intentionally shape team norms that support sustainable performance. Signal your team to create a culture where energy, clarity, and accountability thrive together. | BizLibrary |
| Model Healthy Work Habits: Build Healthy Norms That Stick | Leaders can intentionally shape norms by shifting cues, routines, and reinforcement. | BizLibrary |
| Model Healthy Work Habits: Lead by Example, With Boundaries | Reframes boundaries as leadership guardrails that protect energy, reduce decision fatigue, and accelerate team alignment. | BizLibrary |
| Model Healthy Work Habits: Show Your Team What Wellness Looks Like | Learn how visible leadership habits shape culture and normalize sustainable performance with the Visibility-Action Influence Model. | BizLibrary |
| Motivate a Co-worker | Motivate a Co-worker – Despite the plethora of good advice for motivating teams, there is always someone who isn’t performing well and/or holding back the others. Peter Quarry, psychology expert, recommends not waiting for management to rectify the issue, but instead engaging those people. Motivate a Co-worker will show you how to motivate co-workers by engaging and responding to them, ascertaining their needs and not excluding them. | BizLibrary |
| Motivate Through Storytelling | Motivate through Storytelling is a video to help you liven up your presentations and team using truthful storytelling techniques – they are more memorable than lots of dry facts. Motivate through Storytelling is a video in which psychology expert Peter Quarry explains how important storytelling is to our survival and motivation. You will learn strategies to sell, influence, engage and inspire others with real and relevant stories. | BizLibrary |
| Motivating Employees Toolkit: Designing Motivational Jobs | Welcome to “Motivating Employees Toolkit: Designing Motivational Jobs,” a video lesson that explains how managers can design jobs that are motivating—rather than frustrating. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. From this lesson, leaders will learn how things like scientific management, job enlargement, and empowerment can be used to make jobs more or less satisfying and, therefore, more or less motivating. By completing this lesson, managers will learn the right way to leverage these design techniques to motivate their employees. (Keywords: job enrichment, job specialization, job rotation) | BizLibrary |
| Motivating Employees Toolkit: Don't Just Lead—Inspire! | Welcome to “Motivating Employees Toolkit: Don't Just Lead—Inspire!,” a video lesson intended to help leaders understand the motivational power of inspiration. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. First, this lesson explains the difference between inspiration and motivation. Then, it goes over some powerful ways for managers to inspire their employees to work hard and be successful at work. | BizLibrary |
| Motivating Employees Toolkit: Encouraging Ethical Practices | Welcome to “Motivating Employees Toolkit: Encouraging Ethical Practices,” a video lesson meant to describe how leaders can motivate employees to achieve their goals ethically. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. To start, this lesson poses theories for why people might behave unethically in the first place. Then, it walks learners through several action steps they can take to prevent shady business practices and, instead, promote ethical conduct on their teams. | BizLibrary |
| Motivating Employees Toolkit: Four Theories of Motivation | Welcome to “Motivating Employees Toolkit: 4 Theories of Motivation,” a video lesson that describes four different theories that managers can use when motivating their employees. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. First, this lesson covers Maslow’s hierarchy of needs theory as it relates to motivation at work. Then, it defines Herzberg’s two-factory theory of motivation. Afterward, it covers Vroom’s expectancy theory and the three conditions that must be fulfilled for employees to be motivated at work. Finally, this lesson describes the equity theory of motivation, which can help encourage leaders to treat their employees fairly. | BizLibrary |
| Motivating Employees Toolkit: Money-Free Motivators | Welcome to “Motivating Employees Toolkit: Money-Free Motivators,” a video lesson that covers nonmonetary incentives leaders can use to motivate their employees. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. First, this lesson describes how managers can leverage praise and recognition effectively. Then, it goes over a few other ways leaders can motivate their employees without breaking the bank. | BizLibrary |
| Motivating Employees Toolkit: Perception and Performance Appraisals | Welcome to “Motivating Employees Toolkit: Perception and Performance Appraisals,” a video lesson that describes how leaders can create a fair and motivational appraisal process for their employees. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. From this lesson, leaders will learn about the importance of conducting performance reviews in a way that not only is fair but actually SEEMS fair to employees. This lesson will also go over how to recognize biases and prevent them from affecting the appraisal system. Finally, it wraps up by discussing how leaders can conduct performance reviews themselves so that they’re not demotivating for employees. | BizLibrary |
| Motivating Employees Toolkit: Show Them the Money | Welcome to “Motivating Employees Toolkit: Show Them the Money,” a video lesson that describes several different types of pay-for-performance plans to help people get and stay motivated. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. From this lesson, leaders will learn the pros and cons of pay-for-performance plans and types of monetary incentives, as well as examples of how they can be used. | BizLibrary |
| Motivating Employees Toolkit: Spice Up Your Motivational Strategy | Welcome to “Motivating Employees Toolkit: Spice Up Your Motivational Strategy,” a video lesson meant to give you the tools to shake up your motivational strategy with nontraditional motivators. This lesson is part of the “Motivating Employees Toolkit,” which is designed to help leaders motivate their people to become high performing and achieve success at work. From setting up a game to giving out a failure reward, there are many creative ways you can help motivate your employees. By watching this lesson, you can do more than simply offer raises and words of affirmation to help your employees get excited to come to work. | BizLibrary |
| Power up with Strengths | Kylie Bell talks with Eve Ash about strengths and the part they play in enhanced wellbeing. Knowing we have strengths makes us more engaged and motivated, resulting in less stress and depression and better health. New strengths can be discovered any time, especially through various strength finders and profilers which are available online. Allowing people to perform to their strengths also increases productivity by 40% while turnover decreases by 50%. People’s strengths are encouraged through others noticing, coaching and directing them to suitable tasks. Acknowledging people’s various strengths enables greater tolerance of difference. | BizLibrary |
| PUSH for Results | PUSH for Results is a video explaining a four part strategy, PUSH, as a way to overcome obstacles and limits so we can reach our goals. It can be hard to move past obstacles and distractions but, by pushing ourselves a little bit further, giving it all we can, we can break through the barriers. Changing to a PUSH approach leads to more efficiency and greater productivity. In this video psychologist Eve Ash shares how she works to meet deadlines and achieve results using PUSH — being Persistent, Upbeat, Single-minded and Humble. | BizLibrary |
| The Art of Business Influence | Follow Mark Jeffries, economist, TV host, and author, around the world, as he reveals his powerful tips and techniques to get employees motivated to influence others about your organization’s mission, products and strengths. His innovative and entertaining micro-learning course, "The Art of Business Influence - Selling without Selling", is rapidly becoming the most popular and sought after training program that addresses how everyone in an organization can become a powerful marketing and selling force. | BizLibrary |
| The Art of Business Influence: Anticipate and Respond | Module 6: One of the essential keys of the L-WAR is knowing how to anticipate what the person in front of you needs to hear next. Crucial lessons around putting yourself in their shoes and taking a step back from what you have to sell and truly understanding what they want to buy. | BizLibrary |
| The Art of Business Influence: B&V vs. P | Module 8: The Way you answer the question "what do you do?” says a lot about you! Translating the typical P (Process) message into B&V (Benefit and Value) transforms the way others see you and how they could work with you. | BizLibrary |
| The Art of Business Influence: Compelling Conversations | Module 10: How saying less is the key to learning a whole lot more. The added benefit is that allowing ‘the other person’ to speak more in your first encounter opens a whole set of valuable doors for you to speak more in future meetings. This simple approach is the key to long-lasting and trusted relationships. | BizLibrary |
| The Art of Business Influence: Destination Vs. Journey | Module 18: For many people, where you are going with a project, idea or initiative is far more important than how you are going to get there. Once you understand someone cares more about the outcome than the process, it’s time to tell them all about the Destination - a key tool for smart influence! | BizLibrary |
| The Art of Business Influence: E-Mail Time Machine | Module 9: What happens if your best opportunity to grow new business, to create profitable relationships actually lies on your rear-view mirror? This video explores the idea of leveraging past moments to create future opportunities. Innovative and practical inspiration that can produce results almost immediately. | BizLibrary |
| The Art of Business Influence: Five Tips to Help Your Pitch | Module 17: From reverse psychology to keeping the door open, this engaging video shot around the River Thames in London highlights five surprising ways you can improve the impact of your upcoming pitch. | BizLibrary |
| The Art of Business Influence: How to Communicate Change | Module 16: Whether you are looking to lead a team or influence your customers and clients - encouraging others to join your ‘change journey’ is a key element of your future success. Being able to effectively connect with them through social media, video and smart messaging will mark the difference between rapid acceptance of your ideas or a costly delay to your plan! | BizLibrary |
| The Art of Business Influence: S.O.S. - Your Message Emergency | Module 15: Shaping your message to match the needs of the person in front of you makes a huge difference. Learning these three key elements to any great message will transform what you have to say into something they want to hear! | BizLibrary |
| The Art of Business Influence: The Art of Listening | Module 4: We all think we are great listeners - but we all fail the “Name Amnesia” test. So - how do you revolutionize the way you listen and harness the power that comes with a smart approach to an age-old skill? | BizLibrary |
| The Art of Business Influence: The Art of PRE-negotiation | Module 12: In this video, Mark looks at how what happens before the negotiation begins can actually end up being your strongest moments of influence. | BizLibrary |
| The Art of Business Influence: The L-WAR… It’s a Piece of Cake! | Module 3: It’s not just what you say or how you say it, it’s also the order in which all that is done! The L-WAR is a battle for communication excellence. You only emerge victorious if your communication follows this order!! | BizLibrary |
| The Art of Business Influence: Three Cs – Consistency, Clarity, and Confidence | Module 11: Why these three traits demonstrate the all-important difference between good communicators and great communicators… And why there's a very fine line between confidence and arrogance! | BizLibrary |
| The Art of Business Influence: Three Smart Ways to Leverage Your Network | Module 1: It’s our most valuable asset - but are we growing it? Nurturing it? Do we even know what to do with a brand new connection when we get one? These three tips will shake up the way you capture the true value of your all-important network. | BizLibrary |
| The Art of Business Influence: Tribal Buying | Module 14: Whether it's online or in a store, we all love to buy things… But when we buy people… we suddenly become very tribal in how we make that transaction. It's time to work out which tribe you are in and if you need to change! | BizLibrary |
| The Art of Business Influence: Watching – Read the Room | Module 5: This powerful module takes you through the challenge of understanding the personas and personalities in the room. When you have a picture presentation to give this video will be your guide to reading the room correctly and making the best impression. | BizLibrary |
| The Art of Business Influence: What is Your Differentiator? | Module 7: The French say “Vive La Difference” - but few of us in the business world understand that “different” can be “good”. Here's a great way to think about how you can change your message and approach to create that moment of difference leading you to ultimate success. | BizLibrary |
| The Art of Business Influence: Your Audience Split | Module 13: We all have audiences, every day. Meetings, selling, even a coffee with a few colleagues. Understanding how each audience slips into three distinct psychological groups sets you ahead before you even begin. | BizLibrary |
| The Art of Business Influence: Your Three New Jobs | Module 2: Forget what it says on your business card. The most effective and successful communicators all know this key secret…they actually have three additional jobs. Acknowledging THOSE roles and mastering them quickly is what sets apart the best in business and communication. | BizLibrary |
| The Workplace Excellence Series: Inspirational Leadership | "Inspirational Leadership is a program defines and demonstrates the behaviors, attitudes and strategies of outstanding leaders. This course provides real life video case studies following highly successful leaders in different industries demonstrating the six identified behaviors and actions of inspirational leaders. Once this program is completed, you will have learned how to lead by example, project passion, reach through to your people to help them reach both team and individual goals. You will discover the behaviors, attitudes and strategies of these outstanding leaders and gain insight into their passion and decision-making and how they reach goals and empower others, so you can implement these practical strategies and become an inspirational leader who builds a strong productive team. " Updated in 2020 | BizLibrary |
| The Workplace Excellence Series: Motivating Fun Workplace | "Motivating Fun Workplace is a program that demonstrates why some people love coming to work and doing their best. This course explains how to create a fun-loving culture and make the workplace desirable using light, color and design. Discover team building activities and learn how to encourage staff creativity from real life video case studies of highly successful organizations demonstrating how they have established fun motivating workplaces and virtual teams. Once this program is completed, you will have learned how to create a desirable, fun-loving culture that fosters staff productivity and creativity – face-to-face and online. You will discover a range of initiatives that can be implemented to help establish and maintain motivation, passion and loyalty. Be inspired to develop a fun motivating workplace!" Updated in 2020 | BizLibrary |
| Thirty Minute Mentors: Million Dollar Listing Star James Harris | A star on the hit TV show Million Dollar Listing Los Angeles, James Harris has sold more than $2 billion of real estate since 2017. James joins Adam to share his journey and best lessons learned along the way. James and Adam cover a wide range of topics: personal and professional development; sales; success; managing rejection; navigating failure; building a successful partnership; reality television; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Bryan Clay | Bryan Clay was considered the greatest athlete in the world, winning an Olympic gold medal in the decathlon. Bryan joins Adam to share his journey and his best lessons learned along the way. Bryan and Adam discuss a wide range of topics: attaining greatness and peak performance; mentorship and influence; health and wellness; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Orlando Magic Co-Founder Pat Williams | The recipient of the Basketball Hall of Fame Lifetime Achievement Award, Pat Williams spent more than 50 years in the NBA, leading 4 NBA front offices and co-founding an NBA franchise, the Orlando Magic. Pat joins Adam to share his journey and best lessons learned along the way. Pat and Adam discuss leadership, mentorship, negotiations, sales, basketball, and what leaders can learn from Julius Erving, Charles Barkley, John Wooden, Chuck Daly, and Jerry West. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: P90X Creator Tony Horton | Tony Horton is the creator of P90X, the disruptive workout program that has grossed hundreds of millions of dollars. Before becoming one of America’s leading fitness experts, Tony spent more than two decades working through a long list of less glamorous jobs. Tony joins Adam to share his best lessons learned from his journey and his best advice on a wide range of topics. Tony and Adam discuss personal transformation, disruption, fitness, health, performance, motivation, mindfulness, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: WWE Superstar Daria Berenato | One of the biggest stars in the world of wrestling, Daria Berenato - also known by her stage name Sonya Deville - is a WWE Women's Tag Team Champion and is the first openly gay female WWE wrestler. Daria joins Adam to share her journey and her best lessons and advice. Daria and Adam discuss a wide range of topics: the keys to an unconventional path to success; relationships; motivation; mindset; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Unlocking Employee Passion | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become a better leader, and ensure the success of their teams. This video lesson, ‘Unlocking Employee Passion,’ describes how to find the key to what motivates your employees so they feel engaged at work. From this lesson, viewers will understand how to get to know their employees better, embody passionate drive themselves, and encourage engagement in others. By knowing your employees well, you can create and sustain an environment that ignites passion in your employees every day. | BizLibrary |
Entrepreneurship
| Course Name | Description | Partner |
|---|---|---|
| 10 Passive Income Businesses For 2024 "Passive Income Ventures for 2024: 10 Lucrative Business Ideas" | Alex Genadinik | |
| 10+ Fundraising Ideas For Businesses | Alex Genadinik | |
| 2024 - How To Start An Ecommerce Business: Amazon, Ads & SEO | Alex Genadinik | |
| Company Formation Law: How To Register A Business (US Law) | Alex Genadinik | |
| Elearning 2024: Create & Sell Online Courses and get paid | Alex Genadinik | |
| Entrepreneurship: How To Start A Business From Business Idea --> "From Concept to Commerce: A Roadmap for Startup Success" | Alex Genadinik | |
| Find & Buy Premium-Looking Domain Names Cheaply | Alex Genadinik | |
| How To Write A Business Proposal Complete Guide to Crafting Business Proposals: Writing & Visual Design" Complete Guide to Crafting Business Proposals: Writing & Visual Design" | Alex Genadinik | |
| Mastermind Business: Create & Promote Mastermind Groups | Alex Genadinik | |
| Profitable Business Niche: Find An Ideal Business Niche | Alex Genadinik | |
| U.S Startup & Small Business Registration And Business Law “"Navigate U.S. Startup & Small Business Registration: Legal Essentials" | Alex Genadinik |
Environmental safety
| Course Name | Description | Partner |
|---|---|---|
| 8-Hour HAZWOPER Refresher | This series of courses meets the 8-hour OSHA HAZWOPER annual refresher training requirement for workers at hazardous waste sites. While this set of courses is designed to meet OSHA's HAZWOPER annual refresher requirements, your employer must provide any other site-specific and job-specific training deemed necessary. This set of courses does NOT cover:Incident Review Requirements – To meet OSHA's HAZWOPER incident review requirement, your employer must provide incident review training and any other site-specific and job-specific training deemed necessary by your employer.Hands-On Training – Your employer is expected to provide hands-on training, have a qualified trainer available for questions, and determine what additional training is needed to satisfy your training program requirements.RVCT-1016 overviewRVCT-1008 HAZWOPER Chemical Protective ClothingRVCT-1009 HAZWOPER Chemical Protective Clothing SelectionRVCT-1010 HAZWOPER Confined SpacesRVCT-1011 HAZWOPER DecontaminationRVCT-1012 HAZWOPER Emergency Response PlanRVCT-1057 HAZWOPER ERG IntroductionRVCT-1013 HAZWOPER Hazmat Physical PropertiesRVCT-1014 HAZWOPER Incident Command SystemRVCT-1017 HAZWOPER Ionizing Radiation SafetyRVCT-1015 HAZWOPER Medical SurveillanceRVCT-1007 HAZWOPER Air MonitoringRVCT-1021 HAZWOPER Release MitigationRVCT-1018 HAZWOPER RespiratorsRVCT-1019 HAZWOPER Risk AssessmentRVCT-1020 HAZWOPER Safety and Health ProgramRVCT-1002 HAZWOPER Site ControlRVCT-1022 HAZWOPER Toxicology | BizLibrary |
| Aboveground Storage Tank Requirements (AST) | Any storage container of at least 55 gallons that is completely aboveground, partially buried (<10%), or located in a bunker or subterranean vault is considered an aboveground storage tank, or AST. The majority of storage tanks hold petroleum products, so ASTs pose a significant threat to the environment. To prevent leaks, ASTs are regulated by the Spill Prevention, Control, and Countermeasures (SPCC) rule. This course will summarize the SPCC regulations that apply to aboveground storage tanks. | BizLibrary |
| Accidental Release Measures and Spill Cleanup Procedures | MARCOM's Video On Demand (VOD) program on Accidental Release Measures & Spill Cleanup Procedures is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. Hazardous materials and waste are part of many work situations, and can be found on many types of job sites. It is so important that employees know how to recognize these potentially dangerous substances, as well as how to handle and dispose of them properly, that OSHA mandates that anyone working with these substances receive comprehensive training in this area. The course is designed to explain the regulations and to help employees begin to reduce or eliminate potential exposure to Hazardous Materials in their work environments. The course discusses the plans and procedures necessary to safely contain and cleanup a hazardous materials spill. Areas covered in the course include the hazard communication program, the emergency response plan, the five levels of HAZWOPER emergency response training, personal protective equipment, site characterization, spill cleanup, decontamination procedures, and more! | BizLibrary |
| Ammonia Safety: Best Practices for Safe Handling | Welcome to the "Ammonia Safety: Best Practices for Safe Handling” lesson intended to educate what the general best practices are when working in areas of high-risk of anhydrous ammonia exposure. This lesson is the final of two in the “Ammonia Safety” course, which is designed to teach viewers about the dangers of anhydrous ammonia as well as safe practices when working with it. After viewing, learners will understand what they can do each day at work to lessen the risk of ammonia exposure, as well as how to respond if a spill or release occurs. | BizLibrary |
| Ammonia Safety: Properties and Hazards of Ammonia | Welcome to the "Ammonia Safety: Properties and Hazards of Ammonia” lesson intended to teach viewers all about the dangers of ammonia exposure and how to respond with first-aid treatment if an incident occurs. This lesson is one of two in the “Ammonia Safety” course, which is designed to teach viewers about the dangers of anhydrous ammonia as well as safe practices when working with it. After viewing, learners will understand why they must follow the right processes to protect themselves from exposure and the correct first aid for each method. | BizLibrary |
| Arsenic Awareness | Arsenic is a metalloid that has many uses and is found in pesticides, wood preservatives, semiconductors, and alloying agents. However, arsenic is toxic to humans even at very low concentrations. This course discusses the physical properties of arsenic, the health hazards associated with arsenic, and exposure limits. It also covers engineering and administrative controls. | BizLibrary |
| Asbestos | Welcome to the “Asbestos” video course meant to educate viewers all about the Occupational Safety and Health Administration’s guidelines for asbestos exposure and work practice controls. This course, comprising four video lesson, covers the risks of asbestos, the general industry requirements for workplaces, and the control requirements for protecting worker health against asbestos exposure. Ultimately, workers should understand the health risks and effects of asbestos exposure and know the responsibility of themselves and their employer. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Asbestos Awareness | As hard as it is to believe today, at one time people called asbestos the ""miracle material"". Not only is it a natural mineral that can be dug out of the ground by the ton, but asbestos is lightweight, fireproof, chemical-resistant and bacteria-resistant. It works well for soundproofing, and is a great insulator against heat, cold and electricity. But while this ""miracle material"" seemed so beneficial for so many things, it turns out that it isn't good for people. In fact, asbestos can cause serious illnesses, even kill us. And it can still be found in many homes and commercial buildings. | BizLibrary |
| Asbestos Awareness - 2 Hour Training | Asbestos is a group of naturally occurring silicate mineral fibers that have been used extensively in thermal insulation products, building materials, and vehicle brakes and clutches. Despite many of its desired unique properties in commercial and industrial uses, it has been determined that sustained exposure to elevated concentrations of airborne asbestos can lead to serious and potentially fatal health conditions. Some of these conditions can take 20 years or more to develop, therefore early detection and avoidance of asbestos is vital. This interactive online course describes what asbestos is and the hazards it presents. | BizLibrary |
| Asbestos: General Industry Control Methods | Welcome to the "Asbestos: General Industry Control Methods" video lesson intended to educate viewers on OSHA’s requirements for reducing the risk of asbestos exposure with methods like ventilation and dust collection, respirators, and proper cleaning procedures. This lesson is the fourth of four video lessons in the “Asbestos” course, which covers the risks of asbestos, the general industry requirements for workplaces, and the control requirements for protecting worker health against asbestos exposure. This lesson covers OSHA’s standard on control methods for general industry workplaces so that employers and employees know what they need to do to be compliant and keep their workplace safe. (Keywords: PPE, personal protective equipment, Occupational Safety and Health Administration) | BizLibrary |
| Asbestos: Know the Risks | Welcome to the "Asbestos: Know the Risks" video lesson intended to educate learners about the health effects of asbestos exposure and what occupations are most at risk. This lesson is the first of four video lessons in the “Asbestos” video course, which covers the risks of asbestos, the general industry requirements for workplaces, and the control requirements for protecting worker health against asbestos exposure. This lesson gives some startling statistics of how deadly asbestos exposure can be, describes what products contain asbestos, and explains who is at risk of exposure. Ultimately, learners should know the damaging effects of asbestos so they keep their protection top of mind. (Keywords: Occupational Safety and Health Administration) | BizLibrary |
| Asbestos: Records, Communication, and Training | Welcome to the "Asbestos: Records, Communication, and Training" video lesson intended to educate viewers on OSHA’s requirements for general industry workplaces on record keeping, regulated areas, warning labels, and training. This lesson is the third of four video lessons in the “Asbestos” video course, which covers the risks of asbestos, the general industry requirements for workplaces, and the control requirements for protecting worker health against asbestos exposure. This lesson explains OSHA’s standard on asbestos for general industry workplaces so that employers and employees know what they need to do to be compliant and keep their workplace safe. (Keywords: Occupational Safety and Health Administration) | BizLibrary |
| Asbestos: Testing and Medical Evaluations | Welcome to the "Asbestos: Testing and Medical Evaluations" video lesson intended to educate viewers on OSHA’s requirements for general industry on the limits of exposure, testing, and medical surveillance programs. This lesson is the second of four video lessons in the “Asbestos” video course, which covers the risks of asbestos, the general industry requirements for workplaces, and the control requirements for protecting worker health against asbestos exposure. This lesson covers OSHA’s standard on asbestos for general industry workplaces so that employers and employees know what they need to do to be compliant and keep their workplace safe. (Keywords: Occupational Safety and Health Administration) | BizLibrary |
| Battery Acid and Spill Safety | Battery acid is a corrosive substance that can be harmful to individuals if it leaks or is spilled out of an enclosed battery. Therefore, prompt cleanup of all battery acid spills is necessary to prevent injuries. This course will explain procedures that will help you identify the hazards associated with batteries, limit your exposure to those hazards, and teach you how to properly handle spills and releases. | BizLibrary |
| Before the Flood: How to Be Prepared | Welcome to the “Before the Flood: How to Be Prepared” video lesson meant to cover how to prepare for and respond to floods that occur in your area. This lesson is the final of five in the “Environmental Preparedness” video course, which is meant to explain how to prepare for natural disasters that could befall your workplace to keep you and your employees safe. From this lesson, you’ll first learn the difference between floods and flash floods. Then, you’ll learn how to properly prepare for the possibility of a flood with steps ranging from developing a business continuity plan to doing drills for safe evacuation. Finally, you’ll learn how to react when you receive a flood warning or watch. (Keyword: emergency) | BizLibrary |
| Benzene: Safe Handling and Storage | This course will review the information required to safely handle benzene. Benzene is a flammable organic liquid that is classed as a potential human carcinogen. Training will discuss the production and use of benzene in manufacturing processes. The applicable regulatory requirements will be reviewed. The physical and chemical properties will be covered to help ensure safe handling practices. Potential exposure mechanisms, symptoms of exposure, and the use of personal protective equipment are topics for consideration. The requirement for storage, handling, and transportation of benzene will be included in the training. | BizLibrary |
| Cadmium Awareness | Cadmium is a metallic element that has many uses including pigments, nickel-cadmium batteries, and corrosion prevention plating on steel surfaces. Although very useful, cadmium is toxic to humans, even at very low concentrations. This course discusses the physical properties of cadmium, the health hazards associated with cadmium exposure, exposure limits, and how and where exposure can occur. It also covers engineering controls, administrative controls, and medical monitoring. | BizLibrary |
| Carbon Dioxide Awareness for Workers | Carbon dioxide (CO₂) is utilized in a variety of applications across many different industries. What makes it unique is its versatility, as it is commercially available in multiple forms: as a gas for uses like carbonation, purging, and pH regulation; as a liquid in food processing and fire suppression; as a solid for cooling and refrigeration; and as a supercritical fluid in specialized extraction processes, such as those for caffeine and cannabis. As part of one of Earth’s gas cycles, plants use CO₂ and convert it to oxygen. Dry ice is the solid state of carbon dioxide. It’s widely used as a cooling agent in various applications, including food chilling and freezing, vaccine storage, temporary refrigeration, preservation of blood and tissue samples, metal heat treatments, and more. Additionally, it is often used to create special effects like fog for events or stage performances. | BizLibrary |
| Carbon Monoxide Exposure | Welcome to the “Carbon Monoxide Exposure” video lesson created to educate viewers on the dangers carbon monoxide poses in the workplace. This lesson begins by explaining the basics of carbon monoxide (CO), including what it is, where it comes from, and why it’s dangerous. Next, the lesson dives into what to do when you suspect someone is experiencing CO poisoning, as well as OSHA’s recommendations for how to reduce the chances of CO poisoning in the workplace. Finally, the lesson goes over what exactly employees should be trained to do if they’re at risk for CO exposure. | BizLibrary |
| Chemical Unloading Basics | All personnel involved in bulk unloading of chemicals must be properly trained in general safety awareness, equipment function and emergency shut down, hazardous chemicals, personal protection measures, and security. This course will focus on some basic procedures and safety practices for unloading bulk liquid chemicals from tank trucks and railroad tank cars. Totes and drums will also be discussed. | BizLibrary |
| Chlorine Dioxide Awareness | This course will cover a description of chlorine dioxide, common uses of chlorine dioxide, PPE and handling requirements, exposure and toxicity, health hazards and effects, and emergency response procedures. | BizLibrary |
| Clean Water Act Section 404 Permits | The Clean Water Act (CWA) protects 'waters of the United States' (WOTUS) by prohibiting the discharge of dredged or fill materials without a Section 404 permit. This training provides general guidance for which waters are considered WOTUS, and the requirements for obtaining a Section 404 permit. | BizLibrary |
| Combustible Dust Awareness | If a combustible dust explosion occurs, it often results in severe injuries, burns or deaths. Employees can reduce the potential for dust explosions by being aware of the risks and following safe work practices to mitigate those risks as well as by following the company’s emergency contingency plan. That’s the purpose of this program--to review the precautions and procedures workers can follow to prevent dust incidents. Topics include the dust explosion pentagon, chain reaction catastrophes, minimizing available dust, engineering controls and awareness of ignition sources. This content is also translated in Spanish. | BizLibrary |
| Combustible Dusts | It's only DUST! What's the big deal? Under the right conditions, many types of industrial dust, including coal, paper, and wood dust, can ignite and produce a devastating explosion. With our Combustible Dusts course, you'll learn to identify the hazards of combustible dust by using the Dust Fire and Explosion Pentagon. You'll get a clear understanding of dust control and preventions measures as well as dust analysis and explosion risk reduction. Our course will also help identify additional risks and prevention techniques associated with primary and secondary dust explosions. | BizLibrary |
| Commercial Explosives Safety | An explosion is a sudden, violent release of energy accompanied by the expansion of high-pressure gases. An explosive is any chemical compound, mixture, or device intended to create an explosion. This course discusses types of explosive materials and their UN (United Nations) hazard classifications. It reviews common explosion hazards as well as the recommended personal protective equipment. This course illustrates proper material handling, storage security, best practices for blasting operations, and explosives disposal. | BizLibrary |
| Construction Site Stormwater Runoff Control | Construction site activities often disturb or expose soil, which can increase erosion and cause sediment to be picked up and carried off by stormwater runoff. If not controlled, this sediment and other pollutants at construction sites can be carried away and deposited in nearby wetlands, waterways, and fragile habitats. This can harm aquatic plants, fish, and wildlife, and degrade water quality for municipal, industrial, and recreational uses. In the U.S., operators of large construction sites are often required to obtain stormwater discharge permits from the EPA, the state, or local authorities. To begin this process, you must create and implement a stormwater pollution prevention plan (SWPPP). | BizLibrary |
| Cryogenic Safety | Cryogenics is the science related to the production and effects of very low temperatures. There is not an official temperature cutoff, but a boiling point below -238 °F (-150 °C) is a common definition for cryogenic liquids (cryogens). Below this temperature, common gases such as helium, hydrogen, nitrogen, argon, oxygen, and methane are all liquids. Working with liquids at these extremely low temperatures poses some obvious hazards. In this course, we will discuss those hazards and how to work safely with cryogenic liquids. | BizLibrary |
| Crystalline Silica Awareness | Crystalline silica is a form of silicon dioxide which occurs naturally in the Earth's crust. When it is broken up by high energy activities into small airborne respirable particles, it can cause serious health hazards when inhaled. The symptoms caused by inhalation may not be immediately apparent. It is critical that individuals working around crystalline silica are knowledgeable of its physical properties, understand its safety risks, and know how to effectively avoid exposure. With the proper protective measures, training, and PPE, exposure to respirable crystalline silica can be reduced to the point that it is no longer a health threat to those who must work around it. | BizLibrary |
| Dealing With Hazardous Spills | MARCOM's Video On Demand (VOD) program on Dealing with Hazardous Spills helps workers understand the hazards that can be associated with HAZMATs and the cleanup procedures that can mitigate them. Hazardous materials in the workplace usually aren't a problem when they're handled carefully. But accidents can and do happen. When a spill occurs, serious damage can be prevented if employees have been trained on how to respond to them safely and effectively. Areas included in the program include information on HAZMAT basics and the Emergency Action Plan, the spill response team, the first steps in responding to a spill, characterizing a spill and cleaning it up, special hazards associated with a HAZMAT spill cleanup, decontamination and waste disposal, and more. This content is also translated in Spanish. | BizLibrary |
| Decontamination Procedures (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should: | BizLibrary |
| Earthquake Prep ... Don't Quake in Your Boots! | Welcome to “Earthquake Prep ... Don't Quake in Your Boots!” This video lesson is intended to describe how to prepare for earthquakes shaking your building, as well as how to respond during an earthquake and after one occurs. This lesson is the fourth of five in the “Environmental Preparedness” video course, which is meant to explain how to prepare for natural disasters that could befall your workplace to keep you and your employees safe. From this lesson, you’ll first learn about where earthquakes are most likely to occur. Then, you’ll gain an overview of how to secure your workplace to promote safety during an earthquake. Afterward, this lesson goes over the three basic steps you should follow when experiencing and earthquake: drop, cover, and hold on. By viewing this lesson, you’ll learn how to handle yourself before, during, and after an earthquake to help you and your coworkers stay safe. (Keyword: emergency) | BizLibrary |
| EHS Regulatory Overview | Violating Environmental, Health and Safety regulations can result in fines and even the closure of your business. This interactive online course will teach you the major regulations for general industry as it pertains to Environmental, Health and Safety. You will learn how to determine which regulations are relevant to your companies and/or industry. You will also learn what your organization can do to maintain regulatory compliance with EHS regulations. | BizLibrary |
| Environment, Health, and Safety at Work | Welcome to the “Environment, Health, and Safety at Work” video lesson intended to teach viewers about how EHS programs are essential for keeping workplaces compliant, healthy, and safe. This lesson defines EHS and describes the purpose of EHS programs. Then, it discusses the importance of EHS compliance and how EHS managers can play a role in that compliance. Finally, the lesson outlines steps workplaces can take to avoid injuries, illnesses, and death. (Keywords: environment, health, safety, security, quality, OSHA, HSSE, QSE, QHSE) | BizLibrary |
| Environmental 101 for Employees | The environment – it’s where we live, work, and play. And we have a responsibility to protect it. Workplace activities can have negative consequences on the environment, if we’re not careful. In this program, we’ll discuss some of the environmental protection methods used by your company and your responsibilities as an employee when it comes to protecting our environment. Topics include the EPA and other governmental protection agencies, stormwater pollution prevention plans, identifying a hazardous material, Hazardous Waste Programs, procedures to take during an accidental spill release, and Universal Waste. | BizLibrary |
| Environmental 101 for Supervisors | The environment – it’s where we live, work, and play. And we have a responsibility to protect it. Workplace activities can have negative consequences on the environment, if we’re not careful. In this program, we’ll discuss your role as a supervisor and leader within your company when it comes to protecting our environment. | BizLibrary |
| Environmental Awareness | Maintaining a healthy environment is essential for a healthy life. We all need clean air to breathe, clean water to drink, and safe food to eat. You need to be aware of and understand how your job impacts the environment, so you can do your part to help protect it. This course discusses basic environmental regulations and how to be a good environmental steward. This course also talks about resource conservation, how to reduce and dispose of waste, and finally how to be prepared in the case of an environmental incident. | BizLibrary |
| Environmental Incident Reporting & Investigations | In this course, we’ll cover examples of environmental incidents and what steps to take if your community experiences one. | BizLibrary |
| Environmental Preparedness | Welcome to the “Environmental Preparedness” video course meant to explain how to prepare for natural disasters that could befall your workplace to keep you and your employees safe. This series comprises five video lessons that help you prepare an emergency survival kit, as well as walk you through how to prepare for different kinds of environmental disasters. From tornadoes and thunderstorms to earthquakes and floods, there are many environmental disasters you need to consider. By completing this series, you’ll learn how to assess your risk for each and know to plan ahead to preserve your life as well as your ability to continue working once the dust settles. (Keyword: emergency). To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Explosive and Flammable Chemicals | A review of the U.S. Chemical Safety Board's website shows a running scroll of chemical accidents in the news. Almost on a daily basis, there is a listing for a fire or explosion at an industrial site and many of these accidents are due to an explosive or flammable chemical. While production and use of these types of chemicals are essential to many industries, it is vital that they are handled properly to prevent the loss of life, property damage, or evacuations of nearby communities. Through this interactive, online course, a foundation for recognizing the classification of explosive or flammable chemicals will be provided. In addition, safe work practices for the storage and use of these chemicals will be presented. | BizLibrary |
| Exposure Monitoring and Medical Surveillance (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and to help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should be able to understand the importance of monitoring instruments, recognize the different monitoring tools that are available, know when to deploy these tools, and under what circumstances they are to be used. | BizLibrary |
| Flammable and Combustible Liquids | Welcome to “Flammable and Combustible Liquids,” a video lesson intended to explain how to handle and store these hazardous liquids and what to do when an accident happens with them. From alcohols to motor oil, there are many flammable and combustible liquids to be aware of. In this lesson, you’ll first learn about the difference between these two types of chemicals and what makes them so dangerous. Then, you’ll learn how to properly store and work with them. Finally, you’ll get an overview of how to respond in the event of a spill or other type of accident. By adhering to this information, you’ll be able to keep you and coworkers safe from fires and explosions due to flammable and combustible liquids. | BizLibrary |
| Flammable and Combustible Liquids | This course provides important information on flammable and combustible liquids found in a variety of industrial workplaces. Based on OSHA standards, this course helps raise awareness of the potential hazards presented by common workplace products while offering practical instruction on labeling, storage, handling, and managing spills and waste to help establish safe work habits for yourself and your team. | BizLibrary |
| Formaldehyde | Welcome to the “Formaldehyde” video course intended to teach learners the risks of formaldehyde and OSHA’s requirements for protecting the health of workers who are at risk of being exposed. This course, comprising two video lessons, will cover the health effects of formaldehyde, the established limits for formaldehyde that shouldn’t be exceeded, and what’s required by employers and employees to safeguard the health of anyone exposed. After completing this course, learners—both employers and employees—should know their responsibilities for being compliant with OSHA regulations and protecting the health of themselves and the workplace. | BizLibrary |
| Formaldehyde: Know the Risks | Welcome to the "Formaldehyde: Know the Risks" video lesson intended to educate viewers about the adverse health effects of formaldehyde. This lesson is the first of two video lessons in the “Formaldehyde” course, which covers the health effects of formaldehyde, the established limits for formaldehyde that shouldn’t be exceeded, and what’s required by employers and employees to safeguard the health of workers. This lesson will teach learners about who is at risk of formaldehyde exposure, what the symptoms are, and what the established limits are before it’s dangerous. | BizLibrary |
| Formaldehyde: Requirements for Protection | Welcome to the "Formaldehyde: Requirements for Protection" video lesson intended to educate viewers about the adverse health effects of formaldehyde. This lesson is the second of two video lessons in the “Formaldehyde” course, which covers the health effects of formaldehyde, the established limits for formaldehyde that shouldn’t be exceeded, and what’s required by employers and employees to safeguard the health of workers. This lesson will teach learners—both employers and employees—what work practices are required for limiting the exposure to formaldehyde, and what to do if accidental contact occurs. | BizLibrary |
| Geodesign for Sustainable Planning | Geodesign provides a design framework and supporting technology for professionals to leverage geographic information, resulting in designs that more closely follow natural systems. This approach advocates the use of six models to describe the overall planning (geodesign) process that gives us the power to use GIS as a framework for doing geodesign in digital geographic space. | BizLibrary |
| Global Green Asbestos | This series was designed to comply with both EPA (40 CFR 763.92) and OSHA (29 CFR 1910.1001, 29 CFR 1926. 1101, and 29 CFR 1915.1001) two-hour awareness course. This series is not Asbestos Abatement or about OSHA’s Class I, II, or III asbestos work. This training is focused on primarily meeting OSHA’s Class IV work practices. (Class IV asbestos work means maintenance and custodial activities during which employees contact but do not disturb ACM or PACM and activities to clean up dust, waste and debris resulting from Class I, II, and III activities.). You will learn about requlati0ons & standards, the history of asbestos, types of asbestos, identifying & recognizing, PPE, asbestos containing materials and its uses, working in buildings before 1980 and other determining factors and heath affects of asbestos. | BizLibrary |
| Global Green Asbestos - 1 of 17: Regulations & Standards | In this video, you will learn about the rules, regulations & standards of Asbestos. We will cover the OSHA standards and the EPA regulations set forth regarding Asbestos. | BizLibrary |
| Global Green Asbestos - 10 of 17: Friable vs. Non-Friable Asbestos Containing Materials | In chapter 10, you will discover the difference between friable and non-friable materials, what they are used for & how they are used. | BizLibrary |
| Global Green Asbestos - 11 of 17: Deteriorated or Damaged Asbestos Containing Material | In this lesson it’s important to know How to Recognize Deteriorated or Damaged ACM. This will help you understand how likely it will be to give off fibers & dust if damaged. | BizLibrary |
| Global Green Asbestos - 12 of 17: Respiratory Protection | Chapter 12 offers us an opportunity to look at the importance of Respirator Protection that keep workers from hazards associated with inhaling asbestos dust and fibers that are too small to see with the naked eye. | BizLibrary |
| Global Green Asbestos - 13 of 17: Personal Protective Equipment | In chapter 13, you will learn about the proper PPE to have when working with Asbestos & what OSHA recommends. | BizLibrary |
| Global Green Asbestos - 14 of 17: Regulated Work Areas | In this chapter, you will learn about regulated work areas when dealing with Asbestos. | BizLibrary |
| Global Green Asbestos - 15 of 17: Avoiding Asbestos Exposure | In this chapter we will discuss the importance of Avoiding Asbestos Exposure and the implementation of engineering controls | BizLibrary |
| Global Green Asbestos - 16 of 17: Working in Buildings Before 1980 | This chapter will discuss workers who performed various functions in older pre-1980 buildings & may involve asbestos exposure & what that includes. You will also learn what an asbestos survey incudes. | BizLibrary |
| Global Green Asbestos - 17 of 17: Determining Factors & Health Effects of Asbestos | In chapter 17, we will look at the three determining factors that identify the likelihood of developing an asbestos related disease, review record keeping & conclude the Asbestos Series. | BizLibrary |
| Global Green Asbestos - 2 of 17: History of Asbestos | Let’s take a moment to look at the long history of Asbestos dating as far back as 4000 BC where it all started. You will learn the usages of Asbestos & how it evolved over the years into the twentieth century. | BizLibrary |
| Global Green Asbestos - 3 of 17: Asbestos Facts | In chapter 3 of Asbestos training, we will review basic asbestos facts you should know regarding asbestos and who it can affect. | BizLibrary |
| Global Green Asbestos - 4 of 17: Types of Asbestos & Basics | Chapter 4 of Asbestos training covers the types of asbestos & basic factors. You'll learn about the two asbestos groups and naturally occurring asbestos. | BizLibrary |
| Global Green Asbestos - 5 of 17: Types of Asbestos | You've learned in previous chapters what Asbestos is, and where it comes from, let’s now take a closer look at the various types of Asbestos. | BizLibrary |
| Global Green Asbestos - 6 of 17: Asbestos Containing Materials & Its Uses | In lesson 6 of our Asbestos series, we will go into detail of the many Asbestos Containing Materials that were used in building products in homes and commercial buildings & where these products were often used. | BizLibrary |
| Global Green Asbestos - 7 of 17: Identifying Asbestos Containing Material | In lesson 7, you will learn how to identify ACM or Asbestos Containing Materials & Presumed Asbestos Containing Materials. You'll learn what to look for, when to have it tested and how why it's important to identify it. | BizLibrary |
| Global Green Asbestos - 8 of 17: Recognizing Asbestos | In this scenario based lesson, you will see how onsite associates recognized asbestos when walking into an apartment. | BizLibrary |
| Global Green Asbestos - 9 of 17: Identifying Asbestos Through Fiber Analysis | In chapter 9, you will see how to be certain of asbestos by fiber analysis and what a good report will show. | BizLibrary |
| Hazardous Material Storage | People commonly work near or with many different hazardous chemicals. Pesticides, paints, solvents, acids, gasoline, compressed gases such as propane, and liquid cleaning products such as bleach are just a few of the hazardous chemicals workers can be exposed to on a regular basis. The risk of being exposed to a hazardous chemical is greatly reduced when the chemical is handled and stored according to manufacturer recommendations and in compliance with facility standards. This module will present best practices for the safe storage of hazardous chemicals. | BizLibrary |
| Hazardous Spills and Releases: The Response Plan | Welcome to the “Hazardous Spills and Releases: The Response Plan” video lesson intended to help all members of the spill response react appropriately in case of emergency. This lesson takes learners through the eight steps of the response plan, from selecting the right type of PPE to analyzing and securing the spill site to carrying out decontamination procedures. After viewing this lesson, learners should feel more confident next time they’re dealing with a hazardous spill or release. (Keywords: HAZMAT, HAZWOPER, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| Hazardous Spills and Releases: The Spill Response Team | Welcome to the “Hazardous Spills and Releases: The Spill Response Team” video lesson created to explain the roles of each member of the spill response team in the event of emergency. This lesson establishes what a company’s Emergency Response Plan (ERP) should cover. Then, it narrows down employee responsibilities based on which of the five levels they are in as a member of the spill response team. Finally, this lesson emphasizes the importance of preventing hazardous spills and releases by attentively reviewing safety data sheets (SDSs). (Keywords: HAZMAT, HAZWOPER, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| Hazardous Waste Essentials | This course will provide a foundation for the proper handling and disposal of hazardous waste. A brief summary of the legislative actions that have been put in place in the United States to properly handle hazardous waste will be provided. This course will also provide details on how to conduct a risk assessment for hazardous waste and to prevent pollution. | BizLibrary |
| HAZMAT Labeling (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should: If you need this program in Spanish, please contact your BizLibrary Learning Consultant. | BizLibrary |
| HAZWOPER | Welcome to the “HAZWOPER” course lesson intended to give an introduction to the HAZWOPER standard for hazardous waste cleanup sites under OSHA regulation. This course contains seven lessons that give an overview of the HAZWOPER standards, including what employees and employers need to know to keep themselves and their workplace safe. After taking this course, viewers will understand the requirements from OSHA on employers to comply with HAZWOPER regulations. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER Air Monitoring | Airborne contaminants present the greatest danger to hazardous waste and emergency response workers. Air monitoring is required to identify and quantify airborne hazards, so appropriate protective measures can be implemented. An air-monitoring plan must be included as part of a site-specific Health and Safety Plan (HASP). This module will discuss the requirements of an air monitoring plan, the sensors used to detect hazardous conditions, and what actions should be taken based on monitoring results. | BizLibrary |
| HAZWOPER Chemical Protective Clothing | Chemical protective clothing is often required when responding to emergencies involving hazardous materials. This module describes the various types of chemical protective clothing used during hazardous waste operations and emergency response. | BizLibrary |
| HAZWOPER Chemical Protective Clothing Selection | Chemical protective clothing is selected by comparing its capabilities and limitations to the hazards and required tasks. It is important to remember that no material is completely chemical resistant, and no material is effective for all chemicals. This module will describe important factors for selecting appropriate chemical protective clothing. | BizLibrary |
| HAZWOPER Confined Spaces | All hazards typically found in regular work areas can also be found in confined spaces, but there are additional hazards that make confined spaces more dangerous. Confined spaces that present safety or health hazards require a permit for entry, so they are called permit-required confined spaces. This module will describe OSHA’s permit-required confined space regulations and typical confined space emergency response procedures. | BizLibrary |
| HAZWOPER Decontamination | Decontamination, or decon for short, is the removal of hazardous materials from workers and equipment to prevent adverse health effects. It is critical that all emergency responders are protected and off-site contamination is prevented. The correct approach must balance safety with responding in a timely manner to contain the incident. This module covers decontamination best practices. | BizLibrary |
| HAZWOPER Emergency Response Plan | Planning is critical for safe, timely responses to hazardous material incidents. The HAZWOPER standard requires employers whose employees respond to releases of hazardous materials at any location to have a written emergency response plan. This includes both fixed-location employers like industrial facilities and those that deploy from a duty station to various locations, such as a fire department or emergency medical service. This module describes the required information in emergency response plans. | BizLibrary |
| HAZWOPER ERG Introduction | The Department of Transportation’s Emergency Response Guidebook (ERG) was created to help firefighters, law enforcement officers, medical personnel, and other first responders quickly identify the hazards present at transportation emergencies involving hazardous materials in order to protect themselves and the public. The ERG contains indexed lists of hazardous materials, the general hazards each material presents, and recommended safety precautions for emergency incidents. It is used in the U.S., Canada, Mexico, and several South American countries. | BizLibrary |
| HAZWOPER Hazmat Physical Properties | The physical properties of a hazardous material provide information to help responders understand its behavior, whether in its container or after it has been released. This module describes the following physical properties: physical state, melting point, boiling point, vapor pressure, vapor density, specific gravity, expansion ratio, flash point, solubility, pH, reactivity, and toxicity. | BizLibrary |
| HAZWOPER Incident Command System | An incident is any event that requires emergency response to protect life or property. OSHA’s HAZWOPER standard requires all organizations that handle hazardous materials to use the Incident Command System (ICS). The ICS is a component of the National Incident Management System (NIMS) that provides a standard approach for incident management. ICS allows for the integration of facilities, equipment, personnel, procedures, and communication systems within a common organizational structure. ICS enables a coordinated response among various agencies, both public and private, and it establishes common processes for planning and managing resources. This module describes all aspects of the incident command system. | BizLibrary |
| HAZWOPER Ionizing Radiation Safety | Radiation is energy emitted from a source that travels through space in a straight line at the speed of light. We are surrounded by radiation. Sunlight, radio waves, microwaves, and cell phone signals are all forms of low-energy radiation. These types of radiation are considered non-ionizing radiation and are relatively harmless. Ionizing radiation is radiation in the form of particles or electromagnetic waves that have enough energy to remove electrons from atoms in materials they strike. This module will focus on ionizing radiation, which can be hazardous. | BizLibrary |
| HAZWOPER Medical Surveillance | HAZWOPER requires employers to have a medical surveillance program to monitor and assess the health of their employees. Medical surveillance consists of regular medical examinations to ensure workers are “fit for duty” and aren’t experiencing adverse health effects from occupational exposures. Programs should be site-specific and based on potential exposures at a given site. This module will discuss the requirements of a medical surveillance program and describe the different types of medical examinations that must be performed. | BizLibrary |
| HAZWOPER Overview | Unexpected releases of hazardous materials pose a significant risk to workers and the general public. There are many causes of unexpected releases, such as human errors, equipment failures, or even natural disasters. To protect workers who work with hazardous materials, the Occupational Safety and Health Administration (OSHA) created the Hazardous Waste Operations and Emergency Response (HAZWOPER) standard (29 CFR 1910.120). This module provides an overview of the HAZWOPER standard, who it applies to, and its requirements. | BizLibrary |
| HAZWOPER Release Mitigation | Emergency release response actions can be divided into three main steps: 1. Identify the materials that have been released 2. Assess the severity and risk and 3. Select and implement methods to mitigate the release. Material identification and risk assessment are covered in other modules. This module focuses on the third step, release mitigation methods and their applicability. | BizLibrary |
| HAZWOPER Respirators | Respirators are required when working around hazardous materials that present an inhalation hazard. A respirator is a personal protective device that covers at least the nose and mouth to reduce the amount of contaminated air inhaled by the user. This module will discuss the types of respirators typically used for hazardous waste operations and emergency response. | BizLibrary |
| HAZWOPER Risk Assessment | The top priority of incident response is the safety of responders and the general public. Risk assessment is the most important aspect of an incident response because the incident cannot be managed safely if the problem and risks are not understood. Failure to do a risk assessment can result in serious injuries or death. Each incident is unique, so deciding what to do and when, can be difficult. This module will cover various hazard identification techniques to help you make better decisions when responding to hazardous material incidents. | BizLibrary |
| HAZWOPER Safety and Health Program | HAZWOPER requires employers to have a written, site-specific safety and health program. The program must be designed to identify, evaluate, and control health and safety hazards and provide emergency response information. This module will provide an overview of the required safety and health program elements. | BizLibrary |
| HAZWOPER Safety Orientation | MARCOM's video on HAZWOPER Safety Orientation is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. The video instructs employees about how to reduce or eliminate potential exposure to hazardous materials in their work environments. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| HAZWOPER Site Control | Whether responding to an emergency or cleaning up hazardous waste, control of the work site is essential. Each site is unique and many factors must be considered when securing it, including the hazards present, size of the site, and the proximity of the surrounding community. The movement of people and equipment at the site must be carefully managed to minimize worker exposure and protect the public from hazards. This course describes practices and procedures for establishing and maintaining control of the site. | BizLibrary |
| HAZWOPER Toxicology | A chemical’s ability to cause adverse health effects in people or animals is indicated by its toxicity. The more toxic a substance is, the smaller the dose required to produce a damaging effect. This module will help you better understand toxicity and exposure limit information so you can prevent dangerous exposures. | BizLibrary |
| HAZWOPER: Decontamination | Welcome to the "HAZWOPER: Decontamination" lesson intended to go over decontamination procedures for HAZWOPER and OSHA sites. This lesson is the fifth of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand the basic decontamination process, how to determine a strategy for decontamination, as well as the required medical checkpoint after the process is complete. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER: Employer Requirements | Welcome to the "HAZWOPER: Employer Requirements " lesson intended to go over employer obligations for programs and plans that they need to have in place to keep workers safe and comply with HAZWOPER regulations. This lesson is the second of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand what the employer must develop and communicate protective measures to employees, such as a site control plan and training on handling drums and containers. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER: Exposure Monitoring and Medical Surveillance | Welcome to the "HAZWOPER: Exposure Monitoring and Medical Surveillance" lesson intended to go over the employer requirements for protecting workers’ health for HAZWOPER and OSHA sites. This lesson is the sixth of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand requirements that employers have for monitoring the conditions of the workplace to provide ongoing protection against hazards, as well as the medical care workers are entitled to receive. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER: Getting Familiar with the Standard | Welcome to the "HAZWOPER: Getting Familiar with the Standard" lesson intended to give an introduction to the HAZWOPER standard. This lesson is the first of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand who the regulation applies to and why it’s in place for worker protection. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER: Operations | OSHA has established several levels of training under the umbrella of HAZWOPER (Hazardous Waste Operations and Emergency Response). HAZWOPER training is required for personnel that may potentially be exposed to hazardous materials and for those involved in spill cleanup operations. OSHA defines HAZWOPER through their General Industry Regulation Title 29, section 1910.120, also known as 29 CFR 1910.20. This regulation defines several operations where HAZWOPER training is required. The Operations portion of the HAZWOPER training will cover the following: Levels of training which must be completed Emergency plans and hazardous waste informational sources Responses to various hazardous waste sources Medical surveillance programs Site monitoring, engineering controls and work practices Personal Protective Equipment (PPE) | BizLibrary |
| HAZWOPER: Recordkeeping Requirements | Welcome to the "HAZWOPER: Recordkeeping Requirements " lesson intended to go over recordkeeping requirements for HAZWOPER and OSHA sites. This lesson is the fourth of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand the file retention policies of any medical/exposure records and what employers need to inform employees about regarding their information. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER: Training Requirements | Welcome to the "HAZWOPER: Training Requirements " lesson intended to go over training requirements for HAZWOPER sites and roles. This lesson is the third of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand basic qualifications for different sites that have different levels of training requirements. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| HAZWOPER: Volatile Organic Compounds | Welcome to the "HAZWOPER: Volatile Organic Compounds" lesson intended to teach what these substances are and the proper emergency response for when volatile solvent spills happen at HAZWOPER and OSHA sites. This lesson is the final of seven in the “HAZWOPER” course, which gives an overview of the regulations and requirements of HAZWOPER on employers and what employees should expect from their organization to help protect them. After watching this lesson, viewers will understand the dangers of volatile organic compound spills and their vapors and the correct actions to take if a hazardous spill happens at their workplace, including how to prevent severe incidents and what to include in a spill kit. (Keywords: HAZMAT, hazardous operations, first responders, hazardous materials technicians, hazardous materials specialists, on-site incident commander, hazard communication, HazCom) | BizLibrary |
| Health Effects Caused by Mold | The course today includes information regarding the fungal health effects, how the mold impacts our bodies. The information is up-to-date and related to some of the latest studies, not just from the United States, but from Canada and around the world. Today's course is designed to provide you with a basic understanding of what mold exposures can do to people, how dangerous it might be, and even focus on some of the specific reactions that individuals can suffer based on exposure to fungal materials. | BizLibrary |
| Hexavalent Chromium | Protect yourself and your team from increased risk of cancer with our training designed to raise awareness about the dangers of hexavalent chromium exposure. Welders and other workers who handle or assemble electronic components may be at higher risk of exposure to this known human carcinogen. Learn what hexavalent chromium is, how it's formed, the health hazards it presents, and what personal protective equipment you can use to protect yourself. Our training will also give you a better understanding of OSHA permissible exposure limits, monitoring, record keeping, medical surveillance, and employee notification. You'll also learn about industry best practices related to engineering and administrative controls to protect workers from dangerous exposure to hexavalent chromium. | BizLibrary |
| Household Hazardous Waste | In this course we’re going to discuss household hazardous wastes & why the management of such wastes is important. You’ll learn what household wastes are and how to properly dispose of them. | BizLibrary |
| Hydraulic Fluid Safety | This course covers basic guidelines and best practices for working safely around common hydraulic equipment. From bottle jacks to forklifts and shop equipment, this course provides important information on the principles of hydraulics and the hazards that hydraulic systems can present. Based on OSHA documents and industry experience, this course is designed to help workers understand how to recognize common hydraulic hazards and avoid serious injuries. | BizLibrary |
| Hydrogen Sulfide Awareness | Sometimes what you can't smell can hurt you. Protect yourself and your team with this critical information that raises awareness of what Hydrogen Sulfide (H2S) is and discusses exposure risks and effects, toxicity, ignition, detection, prevention, and evacuation. | BizLibrary |
| Hydrogen Sulfide: Protecting from Exposure | Welcome to the "Hydrogen Sulfide: Protecting from Exposure" video meant to educate workers about the established limits of hydrogen sulfide and the safe practices in the workplace to reduce the risks of exposure. This lesson is the final of two video lessons in the “Hydrogen Sulfide” course, which covers the health effects of hydrogen sulfide, the established limits for hydrogen sulfide, and the best safe practices when working in areas where the gas may be present. Ultimately, learners should know what controls their organization may put in place to reduce exposure, what actions they can take to protect themselves, and the proper evacuation procedures. | BizLibrary |
| Hydrogen Sulfide: Qualities and Signs | Welcome to the "Hydrogen Sulfide: Qualities and Signs" video lesson intended to teach workers what hydrogen sulfide is and how to recognize signs of exposure. This lesson is the first of two video lessons in the “Hydrogen Sulfide” course, which covers the health effects of hydrogen sulfide, the established limits for hydrogen sulfide, and the best safe practices when working in areas where the gas may be present. Because it is so deadly, it’s important to recognize when and where hydrogen sulfide can occur in your workplace so you can stay safe. After viewing, learners will be aware of the dangers of hydrogen sulfide and the symptoms of different concentration levels. | BizLibrary |
| Industrial Ammonia Refrigeration Safety Basics | This comprehensive safety training course provides essential knowledge for workers operating in facilities with ammonia refrigeration systems. Participants will learn to identify ammonia-related hazards, implement safe work practices, and respond effectively to emergency situations. The course covers system components and operations, proper use of personal protective equipment, leak detection methods, and regulatory compliance requirements including OSHA standards. Emphasizing a culture of shared safety responsibility, this training equips learners with the critical skills needed to work safely around ammonia refrigeration equipment while protecting themselves, their coworkers, and the environment. | BizLibrary |
| Intro to ESG | This 10-minute awareness course introduces ESG factors, their importance, and how to support related initiatives. | Traliant |
| Introduction to HAZWOPER Retraining | MARCOM's video on Introduction to HAZWOPER Retraining is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. The video... part of the HAZWOPER Annual Retraining Series... reminds employees who deal with hazardous materials of the importance of identifying, evaluating and controlling chemical hazards. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Lead Awareness | Before you cut, grind, or burn through any painted surface at work or at home, better make sure you know what you're dealing with. Protect yourself and your team from unintentional lead exposure with this course that defines what lead is and provides information on its history and usage, reduction efforts, lead exposure, effects, detection and treatment, personal protective equipment (PPE), and prevention methods. | BizLibrary |
| Lead Exposure | Welcome to the “Lead Exposure” video lesson intended to educate viewers on the specifics of the OSHA Lead Standard and the significant hazard that lead poses to workers. This lesson begins by introducing the basics of lead, how lead exposure occurs, and what it looks like. Then, viewers will learn about the requirements of the OSHA Lead Standard, including the action level, the permissible exposure limit, and methods for controlling lead exposure. Ultimately, learners should understand all the required elements of an employer’s written compliance program, from employee training to housekeeping and decontamination to the medical surveillance program. (Keywords: lead poisoning, administrative controls, engineering controls, PPE, PEL, decontamination, BLL, ZPP, temporary medical removal) | BizLibrary |
| Lead Exposure Risks and Employer Responsibilities Under Cal-OSHA | Lead exposure in the workplace remains a hidden threat that can cause irreversible damage to workers' brains, kidneys, and reproductive systems, even at surprisingly low levels that many employers don't realize are dangerous. This comprehensive course examines California's newly revised lead exposure standards that took effect in February 2024, which are significantly more stringent than federal OSHA requirements. Participants will learn to identify high-risk workplace activities across construction, manufacturing, transportation, and other industries, understand Cal/OSHA's updated permissible exposure limit of 10 μg/m³ and action level of 2 μg/m³, and master essential control measures including engineering controls, hygiene protocols, respiratory protection, and medical surveillance programs to protect workers and prevent lead contamination from reaching families at home. | BizLibrary |
| Lead-Based Paint Safety | This course covers basic guidelines and best practices for working safely around lead-based paint. Even though U.S. legislation passed in 1978 has dramatically limited the allowable lead levels in paint, lead-based paint is still present in many residential and commercial buildings. Based on OSHA standards set forth in 29-CFR 1910.1025 related to lead exposure in the workplace, this course is designed to help workers recognize and avoid the hazards associated with lead-based paint. | BizLibrary |
| Material Handling: Tank Trucks | This course is designed to familiarize participants with basic concepts of material handling using tank trucks. After completing this course, participants should be able to describe characteristics of liquids that can affect liquid handling operations, and they should be able to describe precautions, procedures, and equipment associated with handling hazardous liquids. They should also be able to describe features of a typical tank truck and typical procedures for loading and unloading a tank truck. Please note that this course, by itself, does not meet the hazardous material transportation regulation training requirements established by the US Department of Transportation. | BizLibrary |
| Materials Handling Safety | MARCOM's program on "Materials Handling Safety" provides the information employees need to work safely when handling and moving various types of materials. Many employees feel that moving and handling materials that they work with every day is an ordinary task, not something that they really need to be concerned about. Yet there are hundreds of thousands of materials handling accidents every year...from small splinters, cuts or scrapes...to crushed fingers, hands, and feet...even deaths. Areas covered in the course include types of potential hazards, planning a job, personal protective equipment, proper lifting and moving techniques, other ergonomic considerations, hand trucks, carts and pallet trucks, mechanical lifting devices, and more. | BizLibrary |
| Medical Surveillance Programs (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should: If you need this program in Spanish, please contact your BizLibrary Learning Consultant. | BizLibrary |
| Mold Awareness and Prevention | Mold is everywhere! Thousands of species of this type of fungus can be found growing year round, both indoors and outdoors, even in the most sterile of environments. Mold has a number of benefits, however it can also become a problem. Mold can destroy construction materials and also negatively impact people’s health. Knowing how to recognize mold, as well as how to clean it up and prevent it from recurring, is essential to a safe and healthy environment at work and at home. | BizLibrary |
| Monitoring Procedures and Equipment (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should: If you need this program in Spanish, please contact your BizLibrary Learning Consultant. | BizLibrary |
| Nitrogen Safety Awareness | Nitrogen is used daily in the workplace without incident. However, serious incidents including fatalities can occur when nitrogen is present in a work environment, such as a confined space, and employees enter without awareness of the potential hazard. This course will teach you how to recognize hazards and take corrective action to protect yourself and others. | BizLibrary |
| NPDES Wastewater Discharge Permits | Water is a critical resource that must be protected to supply safe drinking water and support various activities, such as farming, manufacturing, and tourism. The federal Clean Water Act (CWA) protects 'waters of the United States' (WOTUS). This training provides general guidance on what waters are considered WOTUS. With certain exceptions, the CWA prohibits the discharge of pollutants from a point source into waters of the United States without a National Pollution Discharge Elimination System (NPDES) permit. The requirements of this permit are also covered in this training course. | BizLibrary |
| Oil Spill Responses in Facilities | The environment and public health and safety are affected with every oil spill and facilities should work to mitigate their risk with a goal of zero oil discharge. By the end of this course, you will learn about the tools facilities can use to prevent, contain, control and if necessary cleanup after an oil spill. | BizLibrary |
| Pollution Prevention Best Practices | Pollution is the contamination of the environment by substances that harm plants, animals, people, or natural resources. Most people are familiar with the three major forms of pollution: air, water, and land. Polluting these natural resources has both local and global impacts. This course describes ways to identify and reduce pollution at its source. | BizLibrary |
| Preparing Your Environmental Preparedness Kit | Welcome to the “Preparing Your Environmental Preparedness Kit” video lesson intended to help you pack your emergency survival kit at work. This lesson is the first of five in the “Environmental Preparedness” video course, which is meant to explain how to prepare for natural disasters that could befall your workplace to keep you and your employees safe. From this lesson, you’ll learn about equipment you can use to help you alert first responders to your location, as well as items for maintaining everyone’s health. (Keyword: emergency) | BizLibrary |
| Pressure Washing Best Management Practices | Pressure washing generally refers to the practice of using water sprayed through a nozzle at high pressure to clean or strip material from various surfaces. This technique typically produces contaminated wastewater that can flow into a nearby waterway without proper intervention. This course describes pressure washing best practices and steps to take to avoid polluting open water. | BizLibrary |
| RCRA - Emergencies, Inspections, and Training | The Resource Conservation and Recovery Act (RCRA) was passed by congress in 1976 to manage hazardous wastes. RCRA regulations apply to any company that generates, transports, treats, stores, or disposes of hazardous waste. The goal of the emergency preparedness and prevention standards is to minimize the potential of a hazardous waste release and the resulting affects to human health and the environment. This course covers the required equipment needed for emergency preparedness, contingency plans, emergency procedures, inspection requirements, frequency, and logs, as well as personal training requirements and documentation. | BizLibrary |
| RCRA - Generator, Container, and Tank Requirements | The Resource Conservation and Recovery Act (RCRA) was passed by congress in 1976 to manage hazardous wastes. RCRA regulations apply to any company that generates, transports, treats, stores, or disposes of hazardous waste. Generators (anyone that generates a hazardous waste) represent the first step in the management of hazardous waste. This course covers the classifications of generators and their regulatory requirements, waste minimization, container management requirements, hazardous waste tanks, and air emission standards and controls. | BizLibrary |
| RCRA - Introduction | The Resource Conservation and Recovery Act (RCRA) was passed by congress in 1976 to manage both hazardous and non-hazardous wastes to protect human health and the environment. RCRA subtitle C regulations apply to any company that generates, transports, treats, stores, or disposes of hazardous waste. This course covers hazardous waste identification, hazardous waste lists, codes, and characteristics, and the mixture rule. | BizLibrary |
| RCRA - Preparing for Transportation, Manifesting, and LDR | The Resource Conservation and Recovery Act (RCRA) was passed by congress in 1976 to manage hazardous wastes. RCRA regulations apply to any company that generates, transports, treats, stores, or disposes of hazardous waste. Generators (anyone that generates a hazardous waste) represent the first step in the management of hazardous waste. Once a generator has accumulated hazardous waste, it needs to be treated and disposed of. This often requires transporting the waste off-site to a treatment or disposal facility. A hazardous waste generator's responsibility is to correctly classify, package, and label the hazardous waste so it can be easily identified and appropriately handled by the transporter, and delivered to the treatment, storage, or disposal facility (TSDF). This course covers preparation steps for transportation, hazardous waste training requirements, hazardous waste manifest, land disposal restrictions (LDR), and alternative treatment standards. | BizLibrary |
| RCRA - Special Wastes and Other Requirements | The Resource Conservation and Recovery Act (RCRA) was passed by congress in 1976 to manage hazardous wastes. RCRA regulations apply to any company that generates, transports, treats, stores, or disposes of hazardous waste. Some hazardous wastes can be safely recycled. Recycling is an excellent way to manage hazardous waste if it can be done legitimately because recycling can avoid environmental hazards and protect natural resources. Most hazardous waste that is recycled is still subject to the full hazardous waste regulations, but some materials are exempt or subject to special regulations. Recycling facilities are not subject to hazardous waste regulations except when storing in containers or tanks prior to recycling. Recycled materials fall into a special category of waste. The regulations for recycling hazardous waste depend on the material and the recycling process. | BizLibrary |
| Recycling at Work | Workplace-specific guidance on handling electronics, batteries, and composite materials. | Traliant |
| Respiratory Protection (HAZWOPER) | If you need this program in Spanish, please contact your BizLibrary Learning Consultant. | BizLibrary |
| Safety Case Study: Crystalline Silica Exposure | Cutting, grinding, and drilling materials that contain silica, such as concrete and mortar, can form respirable silica. These small silica particles can cause irreversible lung damage if proper exposure controls are not used. In this short scenario, you will see how Paul’s long term exposure resulted in lifelong respiratory issues. | BizLibrary |
| Safety Data Sheets in HAZWOPER Environments | Safety Data Sheets (SDS) are the most valuable tool we have in identifying and dealing with hazards from a chemical. This video discusses what safety SDSs are designed to accomplish and how to use chemicals properly. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. This content is also translated in Spanish. | BizLibrary |
| Safety: Working with Chemicals | The main goal of this course is to provide you with practical knowledge about chemical use. You'll learn how to recognize common chemical hazards and how to deal with them. Finally, you'll learn how to take precautions to avoid chemical accidents and make your job as safe as possible. | BizLibrary |
| SPCC Regulation: Spill Prevention and Response | Welcome to the “SPCC Regulation: Spill Prevention and Response” video lesson intended to describe what requirements qualifying facilities have under the Spill Prevention, Control, and Countermeasure regulation. This lesson is the final of two in the “SPCC Regulation” video course, which explains what types of facilities must comply with the regulation and how to prevent and respond to oil spills appropriately. First, this lesson will discuss what must be included in the facility’s SPCC Plan and how it should be certified. Afterward, it will cover how to file for an extension of the compliance date, as well as the reporting process in the event of an oil spill. | BizLibrary |
| SPCC Secondary Containment | At facilities regulated by the SPCC Rule, all containers, equipment, and areas with the potential for oil discharges are subject to secondary containment requirements. Affected equipment and areas must have “appropriate containment” that is able to contain the most likely quantity of oil that would be discharged until it can be cleaned up. The original containers, equipment, and piping serve as the “primary containment,” while the “secondary containment” serves as “backup” protection against spills, leaks, and primary containment failures. This course describes the secondary containment that can be used to prevent oil discharges. | BizLibrary |
| Spill Prevention, Control, and Countermeasures | When oil is spilled, it can endanger public health and the environment, as well as cost millions of dollars in clean up and disposal. To prevent oil contamination of navigable waterways and adjoining shorelines, the U.S. Environmental Protection Agency created the Spill Prevention, Control, and Countermeasure rule. Having a spill prevention plan in place is among the most effective and efficient tools in preventing environmental contamination. This course will discuss spill-related pollution, spill prevention techniques, appropriate procedures for controlling a spill in the event that one occurs, and countermeasure techniques that can be taken to help comply with federal regulations. | BizLibrary |
| Storage and Handling of Category 1 and 2 Flammables | GHS Category 1 and 2 Flammable liquids have flash points below 73.4 °F (23 °C), which means that they produce vapors that can ignite and burn at normal working temperatures if an ignition source is present. Their ability to self-ignite and to explode under certain conditions make them particularly hazardous. To safely store and handle flammable liquids, read and understand their labels and safety data sheets, and follow the best practices and regulations included in this course and established for your worksite or location. | BizLibrary |
| Storage and Handling of Category 3 and 4 Flammables | Category 3 and 4 flammables, previously identified as “combustibles,” have higher flash points than category 1 and 2 flammables, which means that they require higher temperatures to produce vapors that will ignite and burn if an ignition source is present. To safely store and handle combustible liquids, make sure you read and understand their labels and safety data sheets, and fully understand their hazards. Also follow the combustible liquid storage and handling best practices in this course and for your workplace. | BizLibrary |
| Storage and Handling of Corrosives | Corrosives are substances that damage or destroy other substances on contact. Most are strong acids, strong bases, or concentrated solutions of weak acids or weak bases. To safely store and handle corrosives, read the container labels and safety data sheets, and follow the requirements and precautions they contain. Also follow the storage and handling best practices for hazardous chemicals and corrosives for your workplace and listed in this course, and keep an accurate inventory at all times. | BizLibrary |
| Stormwater Pollution Prevention | Stormwater runoff is the result of precipitation created by rain or snowmelt flowing over any exposed surface, such as equipment, roofs, roads, and pastures. As the water flows over urbanized and industrial areas it has the potential to pick up a number of contaminants like oil, sediment, chemicals, and litter. This water is then transported to nearby waterways. Polluted stormwater draining from urbanized areas is one of the leading causes of water pollution in lakes, streams, and oceans. This course describes the legal provisions related to stormwater pollution prevention as well as structural and operational best management practices at facilities. | BizLibrary |
| To The Point About Hazardous Spill Response | Our workplace is full of hazards, hazards that can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the one presented by the uncontrolled release of a hazardous material, or “HazMat.” Protecting all personnel, the general public, and the environment from the harmful effects of a HazMat spill is the point of hazardous spill response procedures. This program discusses the different roles in a HazMat Spill Response Team, their PPE, and some basic ways to clean up a spill safely. This content is also translated in Spanish. | BizLibrary |
| To The Point About: The Safe Use of Compressed Gas Cylinders | This program discusses the safe work practices that should be followed by workers when handling, transporting, securing, and storing compressed gas cylinders, including personal protective equipment, labels and safety data sheets, transporting, placing and securing cylinders, proper hook up, leaks, and cylinder storage. | BizLibrary |
| Toxic Substance Control Act (TSCA) Compliance | With new chemicals and products being introduced into the marketplace on a daily basis, it is imperative that manufacturers properly identify and evaluate new products prior to being released for use. This course will discuss how the Environmental Protection Agency (EPA) regulates polychlorinated biphenyls (PCBs) use in the United States. In addition, this course will discuss compliance strategies based on the Toxic Substance Control Act's sections and titles. | BizLibrary |
| Transporting Hazardous Materials | Every day, hazardous materials are shipped in this country—materials that could threaten the safety of individuals, property, and the environment. These materials are transported by truck, by train, by air, and by water. Because of the risks posed by transporting hazardous materials, you need to know about the potential dangers and steps you must take to help protect yourself and others against them. In this interactive, online course, we'll cover some general requirements associated with transporting hazardous materials. We'll look at what's meant by the term hazardous materials, and we'll see how these materials are classified. We'll also look at documentation and packaging that must be used when hazardous materials are shipped, and we'll look at labels and placards used to identify hazardous materials. | BizLibrary |
| Triethylaluminium Safety Awareness | This course will introduce and describe the characteristics of Triethylaluminium (TEAL). It will discuss the health hazards of TEAL and how to reduce exposure through workplace controls as well as how to mitigate danger through safe work practices and proper PPE. | BizLibrary |
| Turpentine Awareness | Turpentine, also called the spirit of turpentine, oil of turpentine, or wood turpentine, is a fluid obtained by distilling resin from pine trees and other coniferous trees. It is a colorless, volatile liquid with a strong odor. Turpentine is often used as a solvent or thinner for oil-based paints and varnishes. Working with or around turpentine is sometimes unavoidable, so it is critical that you use the proper PPE, follow standard procedures, and know how to handle leaks, spills, and other emergency situations. This course describes what turpentine is, its uses, the hazards it presents, and how to protect yourself from those hazards. | BizLibrary |
| Understanding Chemical Hazards | MARCOM's video on "Understanding Chemical Hazards" is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. The video -- part of the HAZWOPER Annual Retraining Series -- introduces employees to chemical hazard regulations and provides training on the various types of hazardous chemicals found in industrial environments. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. This content is also translated in Spanish. | BizLibrary |
| Understanding HAZWOPER | MARCOM's video on "Understanding HAZWOPER" is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. The video is designed to explain the regulations and to help employees begin to reduce or eliminate potential exposure to hazardous materials in their work environments. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Universal Waste Storage and Handling | There are four main categories of universal waste: batteries, lamps, pesticides, and mercury-containing equipment. These special categories of hazardous wastes are meant to reduce the management burden and facilitate the recycling of universal wastes. This course will cover storage, container labeling, handling, and spill cleanup procedures for universal wastes. | BizLibrary |
| Volatile Solvent Spill Response | Spills involving volatile solvents are a unique class of spills. This is due to the fact that in addition to any damage and pollution directly caused by the spilled liquid, evaporation of a volatile solvent will contaminate the air in the vicinity with the gaseous form of the liquid. Because the vapors from most volatile solvents are flammable and toxic to some degree, the response to this type of spill must take the presence of the vapor into consideration. | BizLibrary |
| What Is Crystalline Silica? | Welcome to the "What Is Crystalline Silica?" video lesson intended to teach viewers about the dangers of respirable crystalline silica. In this lesson, viewers will learn the health hazards involved with breathing in silica dust, who is at risk, and the Occupational Safety and Health Administration's standards for organizations to ensure worker safety. Ultimately, viewers should feel educated on the risks of crystalline silica exposure and know the best practices they should follow to protect themselves at work. | BizLibrary |
| Workplace Safety Essentials: Steps to Clean Up a Spill | This video will walk you through the steps to properly prepare for and then clean up a hazardous material spill. You’ll also see several things you shouldn’t do, because it amused us and we felt like it. But don’t worry – we didn’t actually spill any hazardous materials while we were filming this. Or did we? You’ll have to watch to find out! | BizLibrary |
Equipment safety
| Course Name | Description | Partner |
|---|---|---|
| Aerial Lifts In Industrial and Construction Environments: Types of Lifts and Their Hazards | MARCOM's Video On Demand (VOD) program on Aerial Lifts in Industrial and Construction Environments: Types of Lifts and Their Hazards is the first of a of a two-part series that has been designed to meet OSHA's training requirements in their "Mobile Elevated Work Platforms" (MEWPs) standard. The course discusses different types of aerial lifts, the hazards that you can encounter when you're using an aerial lift and the safety standards that you must follow when you're working with or near an aerial lift. Whether you find yourself hanging siding on a construction site, changing light bulbs in a warehouse or performing outdoor utility work, aerial lifts can help you reach areas that would otherwise be almost impossible to get to. But before you work with an aerial lift, you need to know what types of lifts you will encounter and the hazards that are associated with each one. Areas included in the program include OSHA and ANSI Standards for MEWPs, creating a Safe Use Program for aerial lifts, training requirements for operators and occupants of lifts, identifying and avoiding hazards associated with aerial lifts and more. This content is also available in Spanish. | BizLibrary |
| Aerial Lifts in Industrial and Construction Environments: Working With and Around a Lift | MARCOM's Video On Demand (VOD) program on Aerial Lifts in Industrial and Construction Environments: Working With and Around a Lift is the second of a two-part series that has been designed to meet OSHA's training requirements in their "Mobile Elevated Work Platforms" (MEWPs) standard. The course discusses how to inspect an aerial lift, how to prepare to use a lift, how to operate an aerial lift and how to work on the ground near a lift safely. Before you begin work with an aerial lift, you need to know how to inspect it properly, set it up and operate it safely. This doesn't just help to keep you safe…it can make sure everyone on the ground stays safe as well. Falling objects, equipment "tipovers" and even electrocution hazards can make working near an aerial lift risky. Knowing how to operate a lift safely, and being aware of these hazards could save you and your co-workers from serious harm. Areas included in the program include criteria for inspecting MEWPs and the areas around them, equipment and safe work practices to prepare an aerial lift for use, procedures to follow when raising a lift, safely lowering the work platform of a lift, hazards associated with working on the ground near an aerial lift and more. This content is also available in Spanish. | BizLibrary |
| Backhoe Safety... How They Work and Their Hazards | MARCOM's Micro-Learning program on "Backhoe Safety... How They Work and Their Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Backhoe Safety... How They Work and Their Hazards: Backhoe Hazards | MARCOM's Micro-Learning program on "Backhoe Safety... How They Work and Their Hazards: Backhoe Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Backhoe Safety... How They Work and Their Hazards: Keeping Backhoes Stable | MARCOM's Micro-Learning program on "Backhoe Safety... How They Work and Their Hazards: Keeping Backhoes Stable" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Backhoe Safety... How They Work and Their Hazards: Understanding Backhoes | MARCOM's Micro-Learning program on "Backhoe Safety... How They Work and Their Hazards: Understanding Backhoes" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Backhoe Safety... Operating and Spotting for a Backhoe | MARCOM's Micro-Learning program on "Backhoe Safety... Operating and Spotting for a Backhoe" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Backhoe Safety... Operating and Spotting for a Backhoe: Being a Spotter for a Backhoe Operator | MARCOM's Micro-Learning program on "Backhoe Safety... Operating and Spotting for a Backhoe: Being a Spotter for a Backhoe Operator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Backhoe Safety... Operating and Spotting for a Backhoe: Operating a Backhoe | MARCOM's Micro-Learning program on "Backhoe Safety... Operating and Spotting for a Backhoe: Operating a Backhoe" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Backhoe Safety... Operating and Spotting for a Backhoe: Preparing to Operate a Backhoe | MARCOM's Micro-Learning program on "Backhoe Safety... Operating and Spotting for a Backhoe: Preparing to Operate a Backhoe" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Banding Safety | For many freight carriers, loads must be secured to prevent shipping damage. Proper securing is especially important for uneven and bulky loads that are placed in semi-trucks. Unsecured loads can cause the truck to be imbalanced, which could potentially cause an incident while the truck is moving or being unloaded. This course will provide an overview of banding safety, and the practices a material handler will need to remain safe when banding and un-banding loads. | BizLibrary |
| Blocking and Cribbing for Heavy Equipment | Blocking and cribbing is a phrase which describes a variety of procedures used to stabilize heavy equipment, or large components of heavy equipment, during maintenance. Blocking refers to any of a number of methods for securing a machine, or part of a machine, while it is being worked on. Cribbing refers to the technique of stacking a group of uniform blocks to create a temporary, but sturdy, elevated structure capable of supporting a heavy load. This course describes equipment and guidelines for successful blocking and cribbing operations. | BizLibrary |
| Boom and Scissor Lift Safety for Canada | Aerial work platforms provide a temporary workspace as an alternative to ladders or scaffolding. They can be used to perform inspection, maintenance, or repairs. This course describes basic types of aerial work platforms and how to work with them safely. It provides an overview of safety requirements, controls, preparation, work rules, hazards, and other safety precautions related to elevated platforms. This course discusses vertical towers, articulating boom platforms, and extensible boom platforms. [course outline] Overview and Description of Equipment Aerial Work Platform Types 1 of 2 Aerial Work Platform Types 2 of 2 Equipment Requirements Controls Preparation Safe Work Practices 1 of 2 Safe Work Practices 2 of 2 Hazards Overview Overturning Falling Collisions Electrical Shock General Precautions 1 of 2 General Precautions 2 of 2 | BizLibrary |
| Bucket Truck Safety | MARCOM’s Micro-Learning Bucket Truck Safety series covers essential topics including what bucket trucks are and how they’re used, preparing to operate a bucket truck, safe operation and controls, and ground personnel safety, including proper work practices and PPE in aerial work areas. Each course is delivered through a focused 3–5 minute video using targeted 2–4 minute “info‑nuggets” that concentrate on a single skill or topic employees need to understand to work safely. | BizLibrary |
| Bucket Truck Safety: Ground Personnel Safety | "Upon completing this course you should be able to: - Explain why ground personnel should know how to operate a bucket truck’s lower controls. - Select the proper personal protective equipment to wear if you are entering an aerial work area. - Use safe work practices when you are working on the ground around a bucket truck." | BizLibrary |
| Bucket Truck Safety: Operating a Bucket Truck | "Upon completing this course you should be able to: - Identify a bucket truck’s controls and what each one does. - Describe how to stabilize a bucket truck before raising the bucket. - List the PPE you should wear when you’re operating a bucket truck. - Use safe work practices to protect yourself from bucket truck hazards." | BizLibrary |
| Bucket Truck Safety: Preparing to Operate a Bucket Truck | "Upon completing this course you should be able to: - Explain the components of your company’s “Safe Use Plan” for bucket trucks. - Mentally and physically prepare yourself to operate a bucket truck. - Inspect a bucket truck for damage, grease buildup, and loose components. - Describe the best environment for operating a bucket truck." | BizLibrary |
| Bucket Truck Safety: What Are Bucket Trucks? | "Upon completing this course you should be able to: - Describe what a bucket truck is and what it can be used for. - Identify the two main types of bucket trucks. - Determine when you should use an insulated bucket truck. - List the different professions and industries that use bucket trucks." | BizLibrary |
| Compressed Gas Cylinder Safety | Prepare yourself and your team to work safely with and around compressed gas cylinders. This course describes compressed gas cylinders and how they are commonly used. Use this course to raise awareness about potential hazards and learn best practices for storage, transport, installation, and use of compressed gas cylinders. Missile hazards and types of compressed gases are also discussed. | BizLibrary |
| Compressed Gas Cylinder Safety - Global | Prepare yourself and your team to work safely with and around compressed gas cylinders. This course describes compressed gas cylinders and how they are commonly used. Use this course to raise awareness about potential hazards and learn best practices for storage, transport, installation, and use of compressed gas cylinders. Missile hazards and types of compressed gases are also discussed. | BizLibrary |
| Compressed Gas Cylinders | MARCOM's Micro-Learning program on "Compressed Gas Cylinders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Compressed Gas Cylinders: Finding and Dealing with Leaks | MARCOM's Micro-Learning program on "Compressed Gas Cylinders: Finding and Dealing with Leaks" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Compressed Gas Cylinders: Handling Cylinders Safely | MARCOM's Micro-Learning program on "Compressed Gas Cylinders: Handling Cylinders Safely" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Compressed Gas Cylinders: Installing Compressed Gas Cylinders | MARCOM's Micro-Learning program on "Compressed Gas Cylinders: Installing Compressed Gas Cylinders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Compressed Gas Cylinders: Storing Compressed Gas Cylinders | MARCOM's Micro-Learning program on "Compressed Gas Cylinders: Storing Compressed Gas Cylinders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Compressed Gas Cylinders: The Hazards of Compressed Gas Cylinders and the Gases They Contain | MARCOM's Micro-Learning program on "Compressed Gas Cylinders: The Hazards of Compressed Gas Cylinders and the Gases They Contain" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Compressed Gas Cylinders: Types of Gases and Their Cylinders | MARCOM's Micro-Learning program on "Compressed Gas Cylinders: Types of Gases and Their Cylinders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Conveyor Safety | Conveyors are involved in about 50 deaths in the U.S. every year. When used properly, conveyors can reduce workloads, make production more efficient, and prevent injuries that result from carrying materials manually. This course will discuss the most common types of conveyors and their hazards, the types of guarding around conveyors, general conveyor safety, and what to do during and after an emergency. Taking this course and understanding the hazards conveyors present will help keep you and your co-workers safe. | BizLibrary |
| Crane and Hoist Rigging Safety | Definition of rigging and slings, importance of safe rigging, load considerations, types of slings, types of sling hitches, safe rigging practices, and commonly required personal protective equipment (PPE). | BizLibrary |
| Crane Hand Signals | Clear and consistent communication between a signal person and a crane operator is essential for safe crane operation. The use of standard hand signals will ensure there are no misunderstandings between the signal person and the crane operator. This module will cover standard hand signals that can be used for most crane operations. | BizLibrary |
| Crane Lift Planning | When involved with a lift have you ever asked yourself, 'I wonder if the crane is big enough?' or 'Is the rigging set up properly?' or 'Is it safe to move loads over or under a power line?'. If you have thought of questions like these, then chances are there was too much risk in the lift. In this interactive online course we will cover, why lift planning is important, when a plan is needed, and who prepares the plan. We will also discuss the key roles and responsibilities associated with crane lifting activities and identify what information is contained in a lift plan. Then we will cover the purpose and value of a pre-lift meeting and the function of 3D computer modeling software in creating a lift plan. | BizLibrary |
| Cranes in Construction - Construction Worksite Safety | Cranes are the muscle on a construction jobsite. For both large and small construction projects, a crane is a critical piece of equipment. Their purpose is obvious, to lift and place heavy construction materials. Cranes have evolved through time to get bigger, more mobile, and safer. As automated as much of the world is these days a crane still requires an operator in the seat to move levers to pick and move material. Crane safety standards have improved considerably in the last decade and while injuries still occur, they do so less frequently. Improperly operated, cranes injure by tipping, contacting overhead power lines, or by crushing unsuspecting workers. This lesson provides an overview of crane operations and safety. It is not part of a certification program for operators or intended to qualify riggers or signal persons. | BizLibrary |
| Dump Truck Safety... How They Work and Their Hazards | MARCOM's Micro-Learning program on "Dump Truck Safety... How They Work and Their Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Dump Truck Safety... How They Work and Their Hazards: Dump Truck Hazards | MARCOM's Micro-Learning program on "Dump Truck Safety... How They Work and Their Hazards: Dump Truck Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Dump Truck Safety... How They Work and Their Hazards: Keeping Dump Trucks Stable | MARCOM's Micro-Learning program on "Dump Truck Safety... How They Work and Their Hazards: Keeping Dump Trucks Stable" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Dump Truck Safety... How They Work and Their Hazards: Understanding Dump Trucks | MARCOM's Micro-Learning program on "Dump Truck Safety... How They Work and Their Hazards: Understanding Dump Trucks" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Dump Truck Safety... Operating and Spotting for a Truck | MARCOM's Micro-Learning program on "Dump Truck Safety... Operating and Spotting for a Truck" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Dump Truck Safety... Operating and Spotting for a Truck: Being a Spotter for a Dump Truck Operator | MARCOM's Micro-Learning program on "Dump Truck Safety... Operating and Spotting for a Truck: Being a Spotter for a Dump Truck Operator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Dump Truck Safety... Operating and Spotting for a Truck: Operating a Dump Truck | MARCOM's Micro-Learning program on "Dump Truck Safety... Operating and Spotting for a Truck: Operating a Dump Truck" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Dump Truck Safety... Operating and Spotting for a Truck: Preparing to Operate a Dump Truck | MARCOM's Micro-Learning program on "Dump Truck Safety... Operating and Spotting for a Truck: Preparing to Operate a Dump Truck" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Electric Pallet Jack Safety | Electric pallet jacks are useful tools designed for horizontal transport of palletized materials. More advantageous than manual pallet jacks, electric pallet jacks can move larger loads through tight spaces while allowing the operator to easily start and stop the vehicle. It is important to know how to safely operate electric pallet jacks. This course discusses pre-operation inspections, load preparation, PPE, and proper operating procedures. | BizLibrary |
| Equipment Hazard Basics | Equipment in the workplace causes many incidents every year. Hazards exist where there is a risk of human contact with a machine's moving parts. Movement can occur at startup, during operation, or while a machine is stopping. Many incidents occur due to malfunctioning or missing machine guarding, or to workers taking shortcuts. It is important to know the types of hazards that equipment typically creates in order to avoid incidents. This course will cover common types of hazards associated with equipment, as well as how to identify and avoid these hazards. | BizLibrary |
| Equipment Safety Essentials | Knowing how to properly use common equipment can make the difference between a great day and a terrible one. Falling off of a ladder hurts (ask anyone who’s done it), and fires tend not to go out just by asking them nicely. This safety series is designed to familiarize you with how to use some of the most important equipment you are likely to handle on a regular basis. Perhaps you’ve used some of this stuff before, but that doesn’t mean you’ve always done it right. You probably know somebody who’s tried cutting a full piece of plywood alone in the garage without clamps or a sturdy table. Maybe that “somebody” is you. Now I know. You’re already falling asleep, because you think these videos are going to be a bunch of tedious lectures. Well you are wrong! Safety may not be a laughing matter, but that doesn’t mean you can’t laugh while learning how to be safe. So we’ve loaded these videos with plenty of hilarious skits and memorable one-liners to help keep you awake. We don’t want you to die anymore than you do, and we’d hardly be doing our jobs right if you accidentally died from boredom. So get ready to enjoy our Equipment Safety Essentials series. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. Key Takeaways from Equipment Safety Essentials: • How to properly carry, ascend, and descend a ladder • How to use a two-wheeled handcart (even over steps and curbs and things!) • How to use a fire extinguisher to put out a fire • How to safely use various common power tools • The dangers of distracted driving, and how to avoid it | BizLibrary |
| Equipment Safety Essentials: How to Use a Fire Extinguisher | We hope you’ll never be in a position to need a fire extinguisher. But if you are, you should probably know how to use one, since throwing it at a fire won’t really do the trick. You’ll get a see a few wrong ways to do this, along with the right one. And there might be some s’mores in here, you never know. Enjoy! | BizLibrary |
| Equipment Safety Essentials: How to Use A Two-Wheeled Handcart | This video will make sure you know how to use a handcart without injuring yourself, others, or the thing that you’re carrying. It also features ice cream and a famous wizard. How can such a short safety video have so many cool things? Because we’re great at what we do. Now watch this already! | BizLibrary |
| Equipment Safety Essentials: Ladder Safety | You’ve probably seen plenty of videos of people falling off of ladders, and a few photos of people putting ladders on top of other ladders. And we’ll admit, watching dumb people do dumb things is hilarious. But we’d rather you not do it yourself. This video will teach you the basics of ladder safety, and you’ll also learn the 5 worst ways to spend your day. Hint: one of them involves the Backstreet Boys. What exactly do the Backstreet Boys have to do with ladder safety? You’ll going to have to watch the video to find out! | BizLibrary |
| Equipment Safety Essentials: Power Tool Safety | Power tools are awesome, which is why we decided to invent them. They’re also pretty useful, as anyone who’s tried to chop a tree down will happily tell you. And they can also be very dangerous. This video is designed to make sure you use your power tools as safely as possible. This video also has some killer dance moves. Trust us – you’ll know what we’re talking about when you see it. | BizLibrary |
| Excavator Safety... How They Work and Their Hazards | MARCOM's Micro-Learning program on "Excavator Safety... How They Work and Their Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Excavator Safety... How They Work and Their Hazards: Excavator Hazards | MARCOM's Micro-Learning program on "Excavator Safety... How They Work and Their Hazards: Excavator Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Excavator Safety... How They Work and Their Hazards: Keeping Excavators Stable | MARCOM's Micro-Learning program on "Excavator Safety... How They Work and Their Hazards: Keeping Excavators Stable" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Excavator Safety... How They Work and Their Hazards: Understanding Excavators | MARCOM's Micro-Learning program on "Excavator Safety... How They Work and Their Hazards: Understanding Excavators" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Excavator Safety... Operating and Spotting for Excavators | MARCOM's Micro-Learning program on "Excavator Safety... Operating and Spotting for Excavators" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Excavator Safety... Operating and Spotting for Excavators: Being a Spotter for an Excavator Operator | MARCOM's Micro-Learning program on "Excavator Safety... Operating and Spotting for Excavators: Being a Spotter for an Excavator Operator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Excavator Safety... Operating and Spotting for Excavators: Operating an Excavator | MARCOM's Micro-Learning program on "Excavator Safety... Operating and Spotting for Excavators: Operating an Excavator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Excavator Safety... Operating and Spotting for Excavators: Preparing to Operate an Excavator | MARCOM's Micro-Learning program on "Excavator Safety... Operating and Spotting for Excavators: Preparing to Operate an Excavator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Forklift Pedestrian Safety: for Operators | MARCOM's Video On Demand (VOD) program on Forklift Pedestrian Safety for Operators gives employees the information they need to operate a forklift safely in pedestrian areas, and discusses how they can stay safe when they are pedestrians themselves. When employees are driving a forklift, they are using a piece of equipment that can weigh three times more than a car… and if there's an accident, they could end up being seriously injured, even killed. But they aren't the only ones who need to be protected from harm. People are constantly moving around their facility on foot to get to where they need to go… and if pedestrians and forklift operators don't work together to share their space safely, it can lead to big problems. By using safe work practices, forklift operators can help to prevent forklift accidents involving pedestrians… and get everyone home safe at the end of the day. | BizLibrary |
| Forklift Safety | Contains basic forklift operating procedures intended to increase safety and help prevent the most common forklift accidents. Provides information on the most common types of forklifts used in general industry and warehouse environments. Includes important information required by OSHA’s general industry standards (29 CFR 1910.178) as well as best practices on operating powered industrial trucks. | BizLibrary |
| Forklift Safety for Canada | Give your forklift safety a boost. This course covers basic forklift operating procedures intended to increase safety and help prevent the most common forklift accidents. This course includes important information required by general industry standards as well as best practices on operating powered industrial trucks. This course can be used as an introduction to forklift safety and operation or as a refresher on forklift basics. This training video provides information on the most common types of forklifts used in general industry and warehouse environments; it doesn’t cover rough terrain forklifts, aerial work platforms, or forklifts with extendable booms. [course outline] Types of Accidents Types of Powered Industrial Trucks Engine Operation Refueling Changing Propane Tank Recharging Batteries Hazardous Atmospheres Operating Instructions Rear Wheel Steering Center of Gravity 1 of 2 Center of Gravity 2 of 2 Stability Triangle Stability Factors Forklift Instability Load Capacity and Load Center Vehicle Pre-Inspection Pre-Inspection - Engine Off Pre-Inspection - Engine On Forklift Instrumentation Forklift Controls Notice Surroundings - Obstructions Notice Surroundings - Surfaces Arranging Loads Picking Up Loads Lowering Loads Load Height Driving Forklift Speed Turns Inclines Narrow Aisles Shipping Containers Working Near People Attachment Types and Lifting Platforms Attachment Regulations Parking Operator Safety Forklift Roll-over Using Stand-up Reach Trucks Using Order Pickers [Regulations] Recognized industry best practices Content contribution by Frederick 'Rick' Heath: industry expert on material handling equipment, Principal of Heath & Associates | BizLibrary |
| Forklift Safety Lessons for the Safe Pedestrian | Forklifts can be very dangerous for both operators and employees out on the floor. In fact, 20 percent of all forklift incidents involve pedestrians being struck by a lift truck. In such an incident, it's the pedestrian that will suffer an injury or even death. These workers can avoid this by paying attention to the surroundings, staying a safe distance away from forklifts and following proper procedures. That's the purpose of this program -- to show viewers the precautions they can take to prevent serious, often traumatic injuries that occur when forklifts come into contact with pedestrians. Topics include the importance of forklift safety, operating characteristics of forklifts, walking safely around forklift traffic, staying out of the path of a forklift, operator and pedestrian awareness of one another, following safe work practices, and avoiding unsafe acts. This content is also translated in Spanish. (SVL_089021_S) | BizLibrary |
| Forklift Safety: for Pedestrians | MARCOM's Video On Demand (VOD) program on Forklift Safety for Pedestrians gives employees the information they need to stay safe when they are walking in an area where forklifts operate. When you're on foot near cars, trucks or other vehicles, following basic safety rules can help to avoid accidents and the injuries that they can cause. But the road is not the only place that you can encounter motorized vehicles... they can be present in your work environment as well. In many facilities the most common of these are forklifts. They may look small, but they can actually weigh up to three times as much as a car. And if one's involved in an accident people could end up being seriously injured, even killed. That's why both "pedestrians" and forklift operators must work together to share their space safely... so that they can keep themselves, and each other, out of harm's way. Areas included in the program include information on how and why forklift accidents involving pedestrians occur, safety precautions that facilities can take to help reduce the risk of forklift-related pedestrian incidents, how to make sure that a forklift operator is able to see pedestrians, keeping a safe distance from an operating forklift, walking safely around a forklift, safe work practices for pedestrians who are in areas where forklifts operate and more. | BizLibrary |
| Forklift Safety: Industrial Counterbalance Lift Trucks | MARCOM's Video On Demand (VOD) program on Forklift Safety: Industrial Counterbalance Lift Trucks gives employees the information they need to properly maintain and safely operate a forklift, the most common type of industrial counterbalance lift truck. Moving materials around the workplace quickly and efficiently takes a lot of skill. And it's a big responsibility. Often the best “tool” for the job is a specialized piece of "materials handling" equipment that most of us call a "forklift". Even though these vehicles can make certain jobs a lot easier, they can also be very dangerous. Thousands of workers are seriously injured in forklift accidents every year… and more than 100 are killed. And the people who get hurt include both “pedestrians” and forklift operators. In addition to the human cost, forklift accidents can also cause damage to materials, facilities and the forklifts themselves. Fortunately, these accidents can be prevented if forklift operators understand a forklift's limitations… and learn how to operate it safely. Areas included in the program include information on the design, capabilities and limitations of forklifts, the basics of forklift stability, the hazards associated with operating a forklift, how to maintain and inspect forklifts, safe work practices used when operating a forklift and more. **Updated 04/24/2023** | BizLibrary |
| Forklifts - Reducing Product Damage | This course covers the common ways forklift operators cause product damage in a warehouse environment, and recommended practices for avoiding this damage. It is meant to be used as an introductory or refresher course for forklift operators. | BizLibrary |
| Front-End Loader Safety... How They Work and Their Hazards | MARCOM's Micro-Learning program on "Front-End Loader Safety... How They Work and Their Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Front-End Loader Safety... How They Work and Their Hazards: Front-End Loader Hazards | MARCOM's Micro-Learning program on "Front-End Loader Safety... How They Work and Their Hazards: Front-End Loader Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Front-End Loader Safety... How They Work and Their Hazards: Keeping Front-End Loaders Stable | MARCOM's Micro-Learning program on "Front-End Loader Safety... How They Work and Their Hazards: Keeping Front-End Loaders Stable" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Front-End Loader Safety... How They Work and Their Hazards: Understanding Front-End Loaders | MARCOM's Micro-Learning program on "Front-End Loader Safety... How They Work and Their Hazards: Understanding Front-End Loaders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Front-End Loader Safety... Operating and Spotting for Front-End Loaders | MARCOM's Micro-Learning program on "Front-End Loader Safety... Operating and Spotting for Front-End Loaders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Front-End Loader Safety... Operating and Spotting for Front-End Loaders: Being a Spotter for a Front-End Loader Operator | MARCOM's Micro-Learning program on "Front-End Loader Safety... Operating and Spotting for Front-End Loaders: Being a Spotter for a Front-End Loader Operator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Front-End Loader Safety... Operating and Spotting for Front-End Loaders: Operating a Front-End Loader | MARCOM's Micro-Learning program on "Front-End Loader Safety... Operating and Spotting for Front-End Loaders: Operating a Front-End Loader" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Front-End Loader Safety... Operating and Spotting for Front-End Loaders: Preparing to Operate a Front-End Loader | MARCOM's Micro-Learning program on "Front-End Loader Safety... Operating and Spotting for Front-End Loaders: Preparing to Operate a Front-End Loader" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand & Power Tools Safety (Canadian) | Screwdrivers, wrenches, hammers, power actuated tools, nail guns, and saws. These are common industrial tools used to help workers easily perform maintenance and construction tasks. As common and simple as some of these tools may be, they each have the potential to cause serious injury if misused or improperly maintained. It’s important to understand the risks associated with the use of these tools, and safe procedures for working with these tools so that future injuries can be prevented. This interactive online course is designed for front-line individuals who select and use various hand and power tools, including power actuated tools, nail guns, skill saws, saws, chain saws, table saws, screwdrivers, wrenches, and hammers. This course will identify the hazards associated with the use of these tools, and discuss safe operating practices to help prevent accidents. The course will also assess hand and power tool accidents, explain how these accidents occurred, and identify how they may be prevented. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute videos. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments: Personal Protective Equipment (PPE) | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments: Personal Protective Equipment” breaks down how different types of eye, respiratory, and hearing protection can help workers avoid hand and power tool hazards through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments: Preparing to Use Hand and Power Tools | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments: Preparing to Use Hand and Power Tools” covers how workers can prepare themselves and their environment to work safety with hand and power tools through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments: Reducing Hazards in Your Work Area | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments: Reducing Hazards in Your Work Area” discusses the unique hand and power tool hazards that exist on jobsites and how workers can navigate them safely through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments: Tool Inspection and Maintenance | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments: Tool Inspection and Maintenance” explains how broken or worn-down tools can pose a threat to workers, and how workers can inspect their tools effectively before using them to avoid injuries through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments: Types of Tools and Their Hazards | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments: Types of Tools and Their Hazards” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Construction Environments: Using Electric Power Tools Safely | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Construction Environments: Using Electric Power Tools Safely” covers the unique hazards associated with electrically powered tools, such as electric shock and tripping hazards, as well as how to protect themselves while using those tools through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Personnel” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute videos. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel: Personal Protective Equipment (PPE) | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Personnel: Personal Protective Equipment” breaks down how different types of eye, respiratory, and hearing protection can help workers avoid hand and power tool hazards through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel: Preparing to Use Hand and Power Tools | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Personnel: Preparing to Use Hand and Power Tools” covers how workers can prepare themselves and their environment to work safety with hand and power tools through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel: Reducing Hazards in Your Work Area | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Personnel: Reducing Hazards in Your Work Area” discusses the unique hand and power tool hazards that exist in healthcare facilities and how workers can navigate them safely through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel: Tool Inspection and Maintenance | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Environments: Tool Inspection and Maintenance” explains how broken or worn-down tools can pose a threat to workers, and how workers can inspect their tools effectively before using them to avoid injuries through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel: Types of Tools and Their Hazards | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Personnel: Types of Tools and Their Hazards” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Healthcare Environments... for Office and Facilities Personnel: Using Electric Power Tools Safely | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Healthcare Environments… for Office and Facilities Personnel: Using Electric Power Tools Safely” covers the unique hazards associated with electrically powered tools, such as electric shock and tripping hazards, as well as how to protect themselves while using those tools through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute videos. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments: Personal Protective Equipment (PPE) | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments: Personal Protective Equipment” breaks down how different types of eye, respiratory, and hearing protection can help workers avoid hand and power tool hazards through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments: Preparing to Use Hand and Power Tools | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments: Preparing to Use Hand and Power Tools” covers how workers can prepare themselves and their environment to work safety with hand and power tools through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments: Reducing Hazards in Your Work Area | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments: Reducing Hazards in Your Work Area” discusses the unique hand and power tool hazards that exist in industrial facilities and how workers can navigate them safely through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments: Tool Inspection and Maintenance | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments: Tool Inspection and Maintenance” explains how broken or worn-down tools can pose a threat to workers, and how workers can inspect their tools effectively before using them to avoid injuries through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments: Types of Tools and Their Hazards | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments: Types of Tools and Their Hazards” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Industrial Environments: Using Electric Power Tools Safely | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments: Using Electric Power Tools Safely” covers the unique hazards associated with electrically powered tools, such as electric shock and tripping hazards, as well as how to protect themselves while using those tools through a focused 3–5 minute video. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Industrial Environments” discusses the unique hand and power tool hazards that exist in industrial facilities and how workers can navigate them safely through a focused 3–5 minute videos. These targeted 3–5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments: Personal Protective Equipment (PPE) | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Transportation and Warehouse Environments: Personal Protective Equipment” breaks down how different types of eye, respiratory, and hearing protection can help workers avoid hand and power tool hazards through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments: Preparing to Use Hand and Power Tools | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Transportation and Warehouse Environments: Preparing to Use Hand and Power Tools” covers how workers can prepare themselves and their environment to work safety with hand and power tools through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments: Reducing Hazards in Your Work Area | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Transportation and Warehouse Environments: Reducing Hazards in Your Work Area” discusses the unique hand and power tool hazards that exist in warehouses and on the road, as well as how workers can navigate them safely through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments: Tool Inspection and Maintenance | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Transportation and Warehouse Environments: Tool Inspection and Maintenance” explains how broken or worn-down tools can pose a threat to workers, and how workers can inspect their tools effectively before using them to avoid injuries through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments: Types of Tools and Their Hazards | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Transportation and Warehouse Environments: Types of Tools and Their Hazards” identifies the injuries that specific hand and power tools can cause if workers don’t use them safely, including the long-term health problems through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tool Safety in Transportation and Warehouse Environments: Using Electric Power Tools Safely | MARCOM’s Micro-learning course on “Hand and Power Tool Safety in Transportation and Warehouse Environments: Using Electric Power Tools Safely” covers the unique hazards associated with electrically powered tools, such as electric shock and tripping hazards, as well as how to protect themselves while using those tools through a focused 3–5 minute video. | BizLibrary |
| Hand and Power Tools | The power to recognize and avoid injury is right at your fingertips. This course includes information on hand tools and power tools, including electrical, pneumatic, hydraulic, liquid fuel, and powder-actuated power tools. Topics covered include general tool safety, maintenance, guards, best practices, and operating guidelines. | BizLibrary |
| Hand and Power Tools for Canada | The power to recognize and avoid injury is right at your fingertips. This course includes information on hand tools and power tools, including electrical, pneumatic, hydraulic, liquid fuel, and powder-actuated power tools. Topics covered include general tool safety, maintenance, guards, best practices, and operating guidelines. [course outline] Hand Tools Portable Power Tools Electrical Tools Pneumatic Tools Liquid Fuel Tools Hydraulic Power Tools Powder-Actuated Tools Abrasive Wheel Tools Guards Switches and Controls Maintenance Power Tool Do's Power Tool Do Not's Operating Guidelines | BizLibrary |
| Heavy Equipment Safety Introduction | Heavy construction equipment is extremely productive. The size and power of these machines however, presents a degree of risk to the men and women who operate and work around them. This course will cover the basics for remaining safe around heavy equipment as well as some specific concepts and guidelines for you to follow when working with and around heavy construction equipment. | BizLibrary |
| Heavy Equipment Visibility | When operating heavy equipment, the driver's view is likely to be blocked in several directions. These 'blind spots' can even obscure a person standing right next to the equipment. One wrong move and that person could be injured or even killed. But these incidents do not have to happen. This module will discuss how to safely operate and work around heavy equipment to avoid injuries. | BizLibrary |
| High-Impact Power Tool Safety, Concise | This video features six accident reenactments to remind power tool users about key safety issues and make them aware of the painful injuries that result from unsafe use. Voices of experience provide real-world advice on using tools to get the job done while staying safe at the same time. Topics include inspecting tools before use, selecting the proper tool for the job, being trained and authorized to use tools and correct body placement and tool positioning. Also covered are electrical extension cords, GFCIs, dangers of compressed air, avoiding horseplay, recognizing fire hazards, and using proper PPE. | BizLibrary |
| Knife Safety: Getting to the Point | Welcome to the "Knife Safety: Getting to the Point" video lesson intended to teach viewers basic safety rules for knives and sharp tools in the workplace. This lesson goes into specific tips for properly using utility knives, powered blades, and more, while highlighting the importance of always staying focused and making deliberate movements when working with dangerous tools or machinery. The lesson closes by reviewing basic safety principles for working with sharp tools. Ultimately, after viewing, workers should fully get the point of strict knife safety at work and why it’s important to never be careless with sharp tools. | BizLibrary |
| Laser Safety | Lasers have become an integral part of society. Due to their ability to carry large amounts of data with little or no signal degradation over long distances, they are commonly used in fiber optic communication systems. Use this course to learn safe work practices around Light Amplification by Stimulated Emission of Radiation (LASERs). This course covers the theory of laser light, how lasers work, types of lasers, laser classifications, laser hazards, low-power laser hazards, and laser pointer safety guidelines. | BizLibrary |
| Line-of-Fire Safety | Line of fire is a term used to describe being in harm's way. A person in the path of an object or hazardous energy is in the line of fire. Over one-quarter of all workplace fatalities are the result of line-of-fire incidents. This module discusses how to identify common line-of-fire hazards and how to protect yourself and others from those hazards. | BizLibrary |
| Machine Guarding | This course covers the importance of having industrial machine hazards properly guarded and protected against. This course is aligned with OSHA General Industry standards and industry best practices. It is meant to be used as an introductory or refresher course for general industry workers who will be operating or working near industrial machinery. | BizLibrary |
| Maintenance Safety | Industrial facilities rely heavily on complex equipment. To run efficiently and effectively, the equipment needs regular maintenance. However, performing maintenance can introduce many safety hazards. This course addresses best practices for safely maintaining and repairing equipment. | BizLibrary |
| Mechanical Power Press Safety | A mechanical power press (MPP) is a machine that uses dies and pressure to shear, punch, form, and assemble metal or other material. They can develop up to several thousand tons of pressure, and the area where they perform work - the 'point of operation' - poses a serious pinch point hazard. They also contain rotating component and in-running nip point hazards. The primary and secondary safeguards that are used on MPPs depend on several things. All safeguards must be inspected and tested on a regular basis to make sure that they function correctly and meet all current safety standards. | BizLibrary |
| Metal on Metal Safety | When working on heavy construction equipment, there are often situations when you have the need to strike a metal component of a machine with a hammer. Most hammers have hardened steel heads, and there is a hidden danger in striking two hardened metal surfaces together. This action can lead to sharp pieces of metal breaking out of the hammer or the struck piece of metal at very high velocity. This course will describe why this happens and what can be done to minimize the danger and protect yourself from injury. | BizLibrary |
| Metalworking Fluid Safety | Metalworking fluids, or MWFs, are used for cooling and lubrication during metal machining operations. When not properly handled, metalworking fluids can cause various health concerns. This course will provide you with the tools to protect yourself when working with metalworking fluids. | BizLibrary |
| Mobile Elevating Work Platform (MEWP) Safety | Mobile Elevating Work Platforms (MEWPs) can provide temporary elevated workspaces as an alternative to ladders or scaffolding. Due to the potential hazards of working at height, the American National Standards Institute (ANSI) and Canadian Standards Association (CSA) have developed standards related to MEWP design, construction, and use. This course covers the 2018 ANSI A92 and CSA B354 standards for MEWP operators and occupants. It covers MEWP Group and Type designations, as well as MEWP design, use, and training requirements. | BizLibrary |
| Mobile Elevating Work Platform (MEWP) Safety for Supervisors | Mobile Elevating Work Platforms (MEWPs) can provide temporary elevated workspaces as an alternative to ladders or scaffolding. Due to the potential hazards of working at height, the American National Standards Institute (ANSI) and Canadian Standards Association (CSA) have developed standards related to MEWP design, construction, and use. This course covers the 2018 ANSI A92 and CSA B354 standards for supervisors of MEWP operators. It covers the latest MEWP Group and Type designations, and updated design, use, and training requirements. | BizLibrary |
| Mobile Elevating Work Platforms: Safe Use & Requirements | Use this new program to train your employees on the just-released ANSI A92 Mobile Elevating Work Platform Standard!This program reviews the important changes in the new standards and discusses the basic safe work practices platform operators must follow to prevent accidents and injuries. Topics include platform classification, ANSI training requirements, site risk assessment, rescue planning, pre-operational inspection, work zone inspection, driving safety, raising and working on the platform, and lowering and dismounting a lift. | BizLibrary |
| Mobile Elevating Work Platforms: Safe Use & Requirements, Concise | Use this new program to train your employees on the just-released ANSI A92 Mobile Elevating Work Platform Standard!This program reviews the important changes in the new standards and discusses the basic safe work practices platform operators must follow to prevent accidents and injuries. Topics include platform classification, ANSI training requirements, site risk assessment, rescue planning, pre-operational inspection, work zone inspection, driving safety, raising and working on the platform, and lowering and dismounting a lift. | BizLibrary |
| Mounting and Dismounting Heavy Equipment | Accessing the operator's cab on heavy equipment requires more physical activity than sitting down into a car or small truck. 'Mounting' and 'dismounting' often requires the use of access supports such as ladders, steps, and handholds. This course will cover some specific safety guidelines to prevent injuries during the mounting and dismounting of heavy equipment. | BizLibrary |
| Operating Electric Pallet Jacks Safely | Electric pallet jacks, often called pallet trucks, are designed for lifting and transporting palletized materials over relatively short distances. They come in many different types and styles and are vital to daily operations in today’s industry. Even though they seem simple to use, they can be very dangerous when used by an untrained operator or in an unsafe manner. This program discusses how to safely operate electric-powered pallet jacks so operators can deliver their loads while avoiding injury and property damage. Topics include pre-operational inspection, driving and handling characteristics, lifting, moving and placing loads, avoiding incidents involving pedestrians and working on loading docks. | BizLibrary |
| Operating Order Selectors Safely | Order selectors, sometimes called order pickers, allow us to move materials, supplies and merchandise to and from storage areas more efficiently than ever before. Like all other powered industrial trucks, they can be extremely hazardous if safe work practices are not followed. Operators of order selectors have a responsibility to operate them in a safe manner at all times. This program examines some common hazards posed by the operation of order selectors and how to control these hazards through safe operating practices. Topics include order selector stability characteristics, pre-operational inspection, stacking materials properly, fall prevention, safe traveling techniques, preventing injuries to pedestrians and properly parking the vehicle. | BizLibrary |
| Operating Reach Trucks Safely | Reach trucks are a critical part of many material handling operations, as they can move loads of material smoothly and efficiently in areas too tight for traditional forklifts. As useful, powerful and critical as they have become, reach trucks can also be dangerous when operated in an unsafe manner. This program discusses common hazards presented by the operation of reach trucks and how to control those hazards through safe operating techniques. | BizLibrary |
| Order Picker Safety | An order picker is a forklift with an operator platform that raises with the forks. This allows operators to pick, or retrieve, individual items instead of entire pallets stored on high shelves. Order pickers are specially designed to operate in narrow aisles, where there is often only a few inches of clearance on either side. There are several obvious hazards associated with working at heights in narrow aisles, including falls, tip-overs, and falling objects. This course discusses how to safely operate order pickers. | BizLibrary |
| OSHA Safety: Introduction to Powered Industrial Trucks | Approximately 100 fatalities and 20,000 serious injuries in general industry and construction occur annually due to powered industrial truck related accidents. With such staggering statistics, an employer is morally and legally obligated to take every safety precaution possible when dealing with powered industrial trucks. This course focuses not only on the OSHA standards for properly training employees to operate industrial trucks, but also the rules and regulations that must be followed to safely operate forklifts. | BizLibrary |
| Overhead Crane Basics | Components and functions of overhead cranes, function of rigging and slings, and common pre-use safety inspections for cranes and rigging. | BizLibrary |
| Overhead Crane Operational Safety | The importance of the load capacity for an overhead crane and rigging; effect of sling angle; safe procedures for lifting, moving, and setting down a load; safe procedures for operating a crane near people; and importance of personal protective equipment. | BizLibrary |
| Overhead Hoists | Do you know the basic safety and functional characteristics of working with a hoist? This interactive online course is intended for those authorized to operate or work around motorized and hand-operated hoists. You will learn about the different types of hoists and will be able to identify some of the instrumental parts of the hoists. We’ll show you how hoists are powered and how to operate them and inspect them safely. The material in this course is meant to supplement and support the training necessary to safely operate certain motorized and hand-operated hoists. This course provides the essentials of hoist operation and must be accompanied by both a knowledge and operational examination to determine competency of the operator. This course, alone, does not authorize operation of hoists. | BizLibrary |
| Pallet Jack Safety | A pallet jack is a relatively simple device that allows a person to pick up and move a palletized load which can weigh several times that of the operator. A typical manual pallet jack consists of a small frame that supports two low forks that are designed to fit under a pallet. A handle, or tiller, connected to the frame provides a method to push or pull the jack, to steer it, and a way to hydraulically elevate the forks. This course will focus on the principles of operation and instructions for safe use of the manual type of pallet jack. | BizLibrary |
| Pneumatic Tool Safety | Pneumatic tools are powered by compressed air. Common air-powered hand tools include jack hammers, chipping hammers, wrenches, grinders, and nail guns. Some of these tools shoot or create projectiles which can cause bodily injury. Additionally, pneumatic tools produce ear-damaging noise and release atomized oil and water vapor into the air. This module describes pneumatic tools hazards and how to deal with them. | BizLibrary |
| Portable Loading Ramps | Portable loading ramps, also called portable loading docks, forklift ramps, mobile ramps, or yard ramps, provide access to semi-trailers and boxcars from ground level. They can be used in places where permanent loading docks do not exist, such as farm fields or construction sites, or as a cost effective way to expand material handling capabilities. Portability provides the flexibility to load and unload trailers close to the storage location, which can significantly reduce transportation distances in large facilities. This course will cover the basic features and safe operating guidelines for portable loading ramps. | BizLibrary |
| Rigging - Block and Tackle | Pulleys are simple machines that make lifting loads easier. Ropes and pulleys allow people to lift objects much higher than they could with just their arms, provided there is a supporting structure to hang the pulley from and the rope is long enough. Using a system of multiple pulleys makes it easier to lift heavy loads. This course focuses on compound pulley assemblies called block and tackles. | BizLibrary |
| Rigging - Load Weight and Center of Gravity | Selecting the proper equipment is part of planning any rigging job. Doing so requires closely estimating the load's volume, weight, and center of gravity. The center of gravity of a load is the point around which the weight is evenly distributed. The load would balance if it were supported at its center of gravity. For symmetrical loads, finding the center of gravity is easy. It is at the center point. However, it is more challenging to determine where the center of gravity is for asymmetrical loads. This course covers methods for estimating a load's weight and center of gravity and rigging equipment used to balance asymmetrical loads. | BizLibrary |
| Rigging - Sling Materials and Hardware | For a load to be lifted, it must be connected to the lifting device. The connecting link between the lifting device and the load often comprises wire ropes, chains, synthetic slings, and various rigging hardware, such as hooks and shackles. This course discusses rope and sling materials and the various end fittings and connectors for attaching them to other rigging equipment and loads. | BizLibrary |
| Rough Terrain Forklift Safety | This course will provide information to help rough terrain forklift and telehandler operators work safely. It discusses hazards associated with rough terrain forklifts, how to perform pre-operation equipment and worksite inspections, and how to safely operate rough terrain forklifts. The concept of center of gravity is covered and how to maintain stability while driving with and lifting loads. We also explain how to understand and use load charts. | BizLibrary |
| Safe Use and Operation of Industrial Cranes | Cranes come in a wide variety of sizes, configuration,s and capacities to lift and transport various products and materials used in industry. Because of the serious hazards presented by crane operation, crane operators must be fully qualified and 100 percent committed to the safe operation of their crane. That is the purpose of this program -- to review the safety rules, precautions, and safe operating practices common to all cranes in order to help crane operators work safely with the specific cranes they operate. Topics include becoming qualified to operate a crane, pre-operational inspection, inspection of slings and chains, rigging the load, horizontal sling angles, checking for hazards prior to operation, lifting and transporting the load, and use of hand signals and tag lines. This content is also translated in Spanish. | BizLibrary |
| Safe Use and Operation of Industrial Cranes, Concise | Cranes come in a wide variety of sizes, configurations, and capacities to lift and transport various products and materials used in industry. Because of the serious hazards presented by crane operation, crane operators must be fully qualified and 100 percent committed to the safe operation of their crane. That is the purpose of this program -- to review the safety rules, precautions, and safe operating practices common to all cranes in order to help crane operators work safely with the specific cranes they operate. This content is also translated in Spanish. | BizLibrary |
| Safety Case Study: Crushed by Conveyor Belt | Conveyor belts create have many hazards associated with them, one of them being entanglement. Proper training on machine operation, maintenance, and lockout/tagout are essential to keep operators safe. In this scenario, you’ll see how lack of training and skipping safety procedures can cost someone their life. | BizLibrary |
| Safety Case Study: Hydraulic Line Inspection | Hydraulic lines on equipment need to be properly checked and maintained. This should only be done by trained personnel due to the risk of being exposed to pressurized fluids. Hydraulic fluid in these lines are under high pressure and can cause severe physical damage if exposure is not treated right away. In this short scenario, you’ll see how, what appears to be a minor puncture wound, results in a life threatening injury. | BizLibrary |
| Safety Case Study: Inspecting Rigging Components | Riggers are responsible for inspecting and selecting appropriate, reliable, and necessary rigging components; that includes slings, hardware, and protectors. In this short scenario, you'll see how one worker’s inattentive actions may have contributed to a death on a jobsite. | BizLibrary |
| Safety Case Study: Machine Guarding | Large machinery can have hazardous areas that cannot be safely accessed by workers while in use. Machine guards should be put in place to protect workers from these areas. In this short scenario, you will see how one bad decision cost Patrick his life. | BizLibrary |
| Safety Case Study: Scissor Lift Fall | Scissor lifts can provide a reliable and safe platform when working from heights; but they can also become a serious hazard if they are not used properly. In this short scenario, you'll meet Zach and learn how one bad decision altered his life forever. | BizLibrary |
| Safety Case Study: Struck by Forklift | Proper forklift training and operating is essential for the safety of, not only the operator, but also other workers in the area. Large loads on forklifts can obstruct the operator’s view, creating a hazard that must be addressed appropriately. In this scenario, you will see what can happen if an operator does not take the correct safety measures. | BizLibrary |
| Safety Case Study: Struck by Power Tool Attachment | When using power tools, workers are responsible for selecting the correct attachments, checking the condition of the attachments, and wearing the appropriate PPE. In this short scenario, you'll learn more about a worker that sustained injuries to his face after an unfortunate abrasive wheel accident. | BizLibrary |
| Scissor Lifts in Industrial and Construction Environments | MARCOM's Video On Demand (VOD) program on Scissor Lifts in Industrial and Construction Environments has been designed to meet OSHA's training requirements in their "Mobile Elevated Work Platforms" (MEWPs) standard. It discusses the hazards associated with scissor lifts, the types of inspections that should be made before using a lift, the proper way to set up and operate a scissor lift and how to work safely on the ground near a lift. Getting to high places can be difficult in many work environments. Sometimes a ladder is all you need. But in some situations, you will have to use other equipment to do jobs that require you to be elevated while you work. Whether you're on a construction site, inside a warehouse or performing a maintenance job "up high", scissor lifts can help you to reach high places when a ladder just isn’t enough. Areas included in the program include OSHA and ANSI Standards for using MEWPs, creating a Safe Use Program for scissor lifts, training requirements for operators and occupants of lifts, identifying and avoiding hazards associated with scissor lifts, equipment and worksite inspections, how to operate a scissor lift safely, how to safely work on the ground near a lift and more. This content is also available in Spanish. | BizLibrary |
| Skid Steer Safety... How They Work and Their Hazards | MARCOM's Micro-Learning program on "Skid Steer Safety... How They Work and Their Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Skid Steer Safety... How They Work and Their Hazards: Keeping a Skid Steer Stable | MARCOM's Micro-Learning program on "Skid Steer Safety... How They Work and Their Hazards: Keeping a Skid Steer Stable" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Skid Steer Safety... How They Work and Their Hazards: Skid Steer Hazards | MARCOM's Micro-Learning program on "Skid Steer Safety... How They Work and Their Hazards: Skid Steer Hazards" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Skid Steer Safety... How They Work and Their Hazards: Understanding Skid Steers | MARCOM's Micro-Learning program on "Skid Steer Safety... How They Work and Their Hazards: Understanding Skid Steers" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Skid Steer Safety... Operating and Spotting for Skid Steers | MARCOM's Micro-Learning program on "Skid Steer Safety... Operating and Spotting for Skid Steers" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Skid Steer Safety... Operating and Spotting for Skid Steers: Being a Spotter for a Skid Steer Operator | MARCOM's Micro-Learning program on "Skid Steer Safety... Operating and Spotting for Skid Steers: Being a Spotter for a Skid Steer Operator" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Skid Steer Safety... Operating and Spotting for Skid Steers: Operating a Skid Steer | MARCOM's Micro-Learning program on "Skid Steer Safety... Operating and Spotting for Skid Steers: Operating a Skid Steer" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Skid Steer Safety... Operating and Spotting for Skid Steers: Preparing to Operate a Skid Steer | MARCOM's Micro-Learning program on "Skid Steer Safety... Operating and Spotting for Skid Steers: Preparing to Operate a Skid Steer" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Spotter Safety Essentials | Whether you're working on a busy construction site, in a warehouse, or around heavy equipment in a manufacturing plant, spotters play a vital role in protecting people, property, and productivity. In this interactive online course, you'll explore hazard recognition, standardized hand signals, clear communication methods, and best practices to prevent accidents and ensure safe job-site operations. This course will help prepare you to confidently guide vehicle and equipment operators through blind spots and high-risk areas using proven spotting techniques. While commonly associated with the role of a spotter in construction, these skills are equally critical in the industrial manufacturing, transportation, logistics, and energy industries. | BizLibrary |
| Steam Pipe Safety | Steam is used around the world in many different ways. In industrial environments, it is commonly used for power generation and in heating and drying applications. When used properly, steam is one of the cleanest, most efficient, and safest forms of energy in use. However, employees should be prepared and aware of the hazards present when working around steam pipes in order to avoid accidents and injuries. This course describes the hazards presented by steam pipes, how to prevent them, as well as how to properly inspect, insulate, and label steam pipes. | BizLibrary |
| Supported Scaffold Safety | This course covers some of the more important OSHA requirements for supported scaffolds, as well as basic safe practices for working on or near these scaffolds. It is intended as an introductory or refresher course for construction and general industry workers who will be working on or near scaffold systems. | BizLibrary |
| To the Point About: Safe Forklift Operation | Our workplace is full of hazards, hazards that can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the one presented by the unsafe operation of powered industrial trucks commonly called forklifts or lift trucks. Ensuring that drivers operate forklifts in a safe manner can prevent injuries and save lives. That is the point of our facility’s policies regarding powered industrial trucks and that is the point of this program. Topics include pre-operational inspection, determining the truck’s lifting capacity, how to maintain a forklift’s stability, lifting and placing loads, safe driving techniques, and precautions for working on loading docks and in trailers. | BizLibrary |
| Turret Truck Safety | A turret truck, also known as a swing-reach truck, is a forklift with forks that can pivot 180 degrees and traverse across its entire width. This allows pallets to be stored and picked up at right angles to the turret truck. Also, unlike a standard forklift, the operator compartment raises with the forks. Turret trucks are specially designed to operate in narrow aisles, where there is very little clearance on either side. Because of these unique design features and operating conditions it is important to become familiar with their operation and safety guidelines prior to operating a turret truck. This module covers common hazards, turret truck safety equipment, and safe operating procedures. | BizLibrary |
| Vehicle-Mounted Aerial Device Safety | Vehicle-mounted elevating and rotating work platforms (also called aerial lifts, aerial devices, and bucket trucks) can provide temporary elevated workspaces as an alternative to ladders or scaffolding. This interactive online course will list the types and categories of vehicle-mounted aerial devices (VMADs) and their main components, discuss safe work practices when working with VMADs, requirements for owners, users, and operators, as well as inspection requirements for VMADs. | BizLibrary |
| Wire Rope Safety and Operation | Wire ropes are used on machines that lift and move heavy loads. Because of the potentially high loading on wire ropes, they can be one of the most dangerous pieces of equipment at a worksite. In this course, you will learn which personal protective equipment to wear while using wire ropes, safety guidelines for working with wire ropes, and how to recognize potential wire rope hazards. Because of the potential for accidents, knowing how to properly use and safely work around wire ropes is crucial to your safety and the safety of your co-workers. | BizLibrary |
| Woodyard Crane Sway Hazards | Woodyards at pulp mills and other locations often use large overhead cranes to unload, store, and deliver logs. When moving logs and other heavy loads with an overhead crane, the load can sway (swing), especially when starting or stopping and in windy conditions. This is a serious hazard because the swaying load can hit people or objects. Swaying loads can also cause excess wear and strain on crane components, which can lead to premature failures. In this course, we discuss the hazards associated with woodyard crane sway, common causes, and how it can be controlled or prevented. While this course was written for woodyard crane operators at pulp mills, operators of similar large overhead cranes at other sites will benefit from the concepts it presents. | BizLibrary |
Ergonomics
| Course Name | Description | Partner |
|---|---|---|
| Back Injury Prevention | If you work with heavy loads or repeatedly twist to move materials from one location to another, you may be at a greater risk of back injury. Back injuries are suffered by more than one million workers every year, account for twenty percent of all workplace injuries, and cost companies billions of dollars. This course will help prevent back injuries at your workplace by raising awareness about the common causes of acute and cumulative back injuries, signs and symptoms of back injuries, and the engineering and administrative controls that can be implemented to prevent back injuries. | BizLibrary |
| Back Safety | MARCOM's Video On Demand (VOD) program on Back Safety discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Back Safety in Construction Environments | MARCOM's Video On Demand (VOD) program on Back Safety in Construction Environments discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Back Safety in Healthcare Environments: Medical Personnel | MARCOM's Video On Demand (VOD) program on Back Safety in Healthcare Environments: for Medical Personnel discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided.Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Back Safety in Healthcare Environments: Office and Maintenance Personnel | MARCOM's Video On Demand (VOD) program on Back Safety in Healthcare Environments: for Office and Maintenance Personnel discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Back Safety in Industrial Environments | MARCOM's Video On Demand (VOD) program on Back Safety in Industrial Environments discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Back Safety in Office Environments | MARCOM's Video On Demand (VOD) program on Back Safety in Office Environments discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Back Safety in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Back Safety in Transportation and Warehouse Environments discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Ergonomics Economics | What is ergonomics and how does it benefit you? This interactive online course looks at medical aspects which will help you understand why ergonomic study and a well-designed work environment are not only important, but essential. In addition to general solutions presented, you will review 13 common user-friendly ergonomic guidelines which have been developed from exhaustive studies. Finally, you will examine the economics of ergonomics to learn how well-designed ergonomic products and practices can help produce savings. | BizLibrary |
| Ergonomics for Industrial Environments | Every year, hundreds of thousands of workers are diagnosed with musculoskeletal disorders, or MSDs. Understanding how to recognize and reduce the stress on your body from your daily work environment will help greatly reduce the likelihood of developing an MSD. This course discusses MSD prevention techniques in industrial environments, including engineering and administrative controls as well as motion-based, physical, environmental, and psychological risk factors associated with MSDs. Following the tips and guidelines illustrated in this course will reduce your chances of suffering from an MSD and help you have a healthy, productive work experience. | BizLibrary |
| Ergonomics for Industrial Environments for Canada | Every year, hundreds of thousands of workers are diagnosed with musculoskeletal disorders, or MSDs. Understanding how to recognize and reduce the stress on your body from your daily work environment will help greatly reduce the likelihood of developing an MSD. This course discusses MSD prevention techniques in industrial environments, including engineering and administrative controls as well as motion-based, physical, environmental, and psychological risk factors associated with MSDs. Following the tips and guidelines illustrated in this course will reduce your chances of suffering from an MSD and help you have a healthy, productive work experience. [course outline] Musculoskeletal Disorders Economic Effects of Musculoskeletal Disorders Risk Factor Overview Motion-Based Risk Factors Awkward Postures and Positions Forceful Exertions Repetitive Motion Duration Contact Stresses Vibration Cumulative Effect Physical Environment Risk Factors Psychological State Risk Factors MSDs Symptoms and Prevention Engineering Controls 1 of 2 Engineering Controls 2 of 2 Administrative Controls Proper Lifting Technique Strengthening | BizLibrary |
| Health Hazards at Work: Preventing Musculoskeletal Disorders | Welcome to the "Health Hazards at Work" video course, meant to help workplaces be more aware of health hazards and office safety essentials to create a safer work environment for everyone. In this video lesson, the viewer will learn about the different types of ergonomic and individual risk factors of musculoskeletal disorders (MSDs) common in the workplace. | BizLibrary |
| Learning Ergonomics | Welcome to our seven-part video course on learning ergonomics! Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. In this video course, you will learn what causes RSI, different body positions to prevent RSI, how to rearrange your work space, and tips for preventing RSI. Remember, a healthy workplace is a productive workplace! To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Learning Ergonomics: Get Your Chair Right | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. When it comes to ergonomics and avoiding RSI, one of the most important things at work is your chair. It can put you in the right position, or it can contribute to unnecessary strain. This video lesson will share what to look for, what to avoid, and what to fix. Don’t take potential work injury sitting down! Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Learning Ergonomics: Minimize Eye Strain | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. Eye strain is a major issue that can cause fatigue, headaches, and reduced productivity. This video lesson will cover causes and prevention of this common RSI. Look out for your health! Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Learning Ergonomics: Repetitive Strain Injuries | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. This video introduces the causes and types of RSI. In particular, it warns not to take everyday aches and pains lightly because they could lead to chronic injury. Start learning how to prevent this type of injury today. Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Learning Ergonomics: Stretching for Improved Ergonomics | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. Once you’ve taken the preventative measure described in the other video lessons, you still need to stay active. This video lesson discusses ways to loosen up at work, ease tired muscles, change positions, and work on strength and flexibility. Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Learning Ergonomics: Things You Can Do for Free | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. This video lesson discusses zero-cost measures you can take to reduce or prevent RSIs. From posture changes to remembering to switch up tasks frequently, here are ten tips that will make your work life healthier and more enjoyable. Free yourself from pain! Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Learning Ergonomics: Working Standing Up | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. This video lesson suggests standing as an alternative to a traditional workstation. As with most suggested adjustments, though, there are advantages and disadvantages to these suggestions. Don’t submit to repetitive stress -- take a stand! Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Learning Ergonomics: Working With Technology | Welcome to the "Learning Ergonomics" video series. Repetitive strain injuries are a serious concern in the modern workplace, and this series will explore the causes and prevention of RSI through the study of position and movement. The modern workplace is full of technology, and new demands lead to new problems and attendant remedies. This video lesson discusses workstation optimization, computer positioning, typing posture, and desk accessories that can help. Consider this video lesson tech support for your body! Remember, a healthy workplace is a productive workplace! | BizLibrary |
| Move It Safely: Avoiding Injury While Moving Materials, Concise | Two of the main causes of injuries to material handling workers are attempting to show off to their co-workers and not wanting to take time to get the proper equipment or ask for help. This leads to workers struggling to lift and carry materials which are too heavy to be moved safely. In order to move objects safely, employees must be well trained in safe material handling techniques while also maintaining the proper attitude and state of mind to use their training each time they lift or move an object. This program discusses the techniques, precautions, and safe work practices employees should follow so that when an object must be moved, they can "move it safely." Topics include preparing to move a load, manual lifting techniques, use of hand trucks, carts and dollies, and handling pallets safely. This content is also translated in Spanish. | BizLibrary |
| Office Ergonomics | Welcome to the "Office Ergonomics" video course meant to educate viewers on the importance of ergonomics to reduce injuries and improve overall wellness. This course, which comprises five video lessons, addresses common musculoskeletal disorders that can occur from small, repetitive movements and sustained awkward positions and how to prevent them. It also educates viewers on how to set up an ergonomic workstation, maintain neutral positions, and ways to improve their wellness. Both HR representatives and workers can benefit from the last video lesson on how to implement and ergonomics program to understand all the components of workplace ergonomics. Ultimately, learners should be aware of positions, movements, and habits that can harm their health, as well as understanding the goal of ergonomics as a whole. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Office Ergonomics | MARCOM's Video On Demand (VOD) program on Office Ergonomics addresses how to recognize potential ergonomic problems, the potential for injuries if offices are not set up ergonomically, and practical solutions employees themselves can use to do that. Unlike some other places, in an office “one size” does not fit all, and that can be a real “pain”…in the neck and other places! For one thing, the areas where we work and the things we work with…our desks, chairs, computers, and other “tools” that we use… typically are designed to try and work well for everybody. But in truth, we are all different…so efficiency, comfort and safety in the office can often be hard to come by. However, it can be done…by applying good ergonomic principles. Areas included in the program include understanding ergonomic injuries, your ergonomic desktop, maintaining neutral positions, staying limber, going beyond traditional ergonomics and more. This content is also translated in Spanish. | BizLibrary |
| Office Ergonomics: Ergonomics at Your Desk | Welcome to the "Ergonomics at Your Desk" video lesson intended to teach viewers how to set up their workstation to be the most ergonomic. This lesson is the second out of five lessons in the “Office Ergonomics” video course, which guides viewers on the importance of ergonomics to reduce injuries and improve overall wellness. In this lesson, viewers will learn how to adjust their office workstation so they can maintain good posture and reduce the likelihood of developing office musculoskeletal disorders. | BizLibrary |
| Office Ergonomics: Implementing an Ergonomics Program | Welcome to the "Implementing an Ergonomics Program" video lesson intended to teach viewers the different types of ergonomics, as well as how—and why—organizations should implement an ergonomic program. This lesson is the fifth out of five lessons in the “Office Ergonomics” video course, which guides viewers on the importance of ergonomics to reduce injuries and improve overall wellness. In this lesson, viewers will learn how ergonomics goes beyond just reducing the risk of injury, the basic ergonomic progress, and the benefits of implementing a program. Both workers and HR representatives can benefit from this video lesson. | BizLibrary |
| Office Ergonomics: Incorporating Wellness | Welcome to the "Incorporating Wellness" video lesson intended to teach viewers about wellness programs and practical ways to improve physical and emotional wellbeing. This lesson is the fourth out of five lessons in the “Office Ergonomics” video course, which guides viewers on the importance of ergonomics to reduce injuries and improve overall wellness. In this lesson, viewers will learn why improving wellness is essential when following good workplace ergonomics. | BizLibrary |
| Office Ergonomics: Maintaining Neutral Positions | Welcome to the "Maintaining Neutral Positions" video lesson intended to teach viewers the best position for each area of their body as any awkward positions and movements can cause painful injuries. This lesson is the third out of five lessons in the “Office Ergonomics” video course, which guides viewers on the importance of ergonomics to reduce injuries and improve overall wellness. In this lesson, viewers will learn the number one ergonomic priority: how to establish good working posture. After viewing, learners will know best way to sit or stand at a desk to reduce the likelihood of injury. | BizLibrary |
| Office Ergonomics: Preventing Office Injuries | Welcome to the "Preventing Office Injuries" video lesson intended to teach viewers about what ergonomics is and how to prevent common musculoskeletal disorders that can happen in office work. This lesson is the first out of five lessons in the “Office Ergonomics” video course, which guides viewers on the importance of ergonomics to reduce injuries and improve overall wellness. In this lesson, viewers will learn how office work can cause injuries, and the causes and of common musculoskeletal disorders. Also, this lesson shows how to properly do stretches for helping with carpal tunnel syndrome, back pain, and neck pain. | BizLibrary |
| Preventing Workplace Injury: Avoiding Musculoskeletal Injuries | This video illustrates the dangers associated with repetitive motion or working from unnatural positions, then offers several strategies for avoiding pain and injury. We’ve managed not to make the video repetitive, which means it’s fun to watch. And we’ve also thrown in some killer musical artistry, which means it could be the best safety video ever. You’re welcome. This content is also translated in Spanish. | BizLibrary |
| Protecting Your Back | Welcome to “Protecting Your Back,” a video lesson meant to help learners understand the basics of back pain prevention. Did you know that 80% of the human population reports back pain at some point? During this lesson, viewers will learn about the importance of back safety and ways to prevent back pain, no matter your occupation. By the end, you should be armed with tips for protecting your back from injuries when sitting, standing, lifting, and reaching, as well as lifestyle adjustments to keep you as pain-free as possible! | BizLibrary |
| Safe Lifting | MARCOM's Video On Demand (VOD) program on Safe Lifting discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protects your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safe Lifting in Industrial Environments | MARCOM's Video On Demand (VOD) program on Safe Lifting in Industrial Environments discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries in an industrial facility. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting in an industrial environment, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protects your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safe Lifting in Office Environments | MARCOM's Video On Demand (VOD) program on Safe Lifting in Office Environments discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries in the office. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting in an office environment, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protects your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safety Case Study: Back Injuries | Using proper lifting techniques can prevent both short and long term injuries. Although following ergonomic practices may slow you down, in the long run, it will keep employees healthier and safer. In this short scenario, you will see how implementing a new ergonomics program helped warehouse employees feel better both at and outside of work. | BizLibrary |
| The Key to Good Ergonomics | Ergonomics is the science of making things comfortable and efficient in a workstation. By observing and applying the rules of ergonomics in the workplace, you can maximize productivity while reducing fatigue and discomfort -- all for little or no cost. You will learn about proper lighting, sound, desk surface, and room temperature. Proper posture is also an important component to being comfortable at work. Providing a remedy to an ergonomics problem creates a healthier, safer, and more productive work environment. | BizLibrary |
| To the Point About: Ergonomics | Our workplace is full of hazards, hazards than can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the risk of developing a musculoskeletal disorder when parts of our body are subjected to awkward positions. Using proper work practice controls in both office and industrial settings can prevent these types of injuries. That is the point of our facility’s ergonomics program and that is the point of this program. So, pay close attention as we get to the point about ergonomics. Topics include three ergonomic control measures, personal protective equipment, work practice controls for various body parts, how to lift and carry loads properly, and how and why to report symptoms of MSDs. This content is also translated in Spanish. | BizLibrary |
| To the Point About: Preventing Back Injuries | Our workplace is full of hazards, hazards that can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the risk of suffering a back injury due to improper lifting or poor posture. Practicing safe lifting techniques and maintaining neutral posture can prevent injuries. That is the point of our facility’s efforts to prevent back injuries and that is the point of this program. So, pay close attention as we get to the point about preventing back injuries. Topics include how the components of the back work, how back pain and injuries occur, proper lifting techniques, maintaining a neutral posture, and responding to back pain. This content is also translated in Spanish. | BizLibrary |
| Understanding and Controlling Ergonomic Risk Factors | Ergonomics can be complicated, but this program provides a simple explanation all employees can understand. Ergonomic controls are used in almost all workplaces to prevent musculoskeletal disorders (MSDs), often called cumulative trauma disorders or repetitive stress injuries. Workers often ignore the signs and symptoms of these disorders until a chronic condition has developed and they often don't know the measures they can take to prevent them. That's the purpose of this program -- to explain what ergonomics and musculoskeletal disorders are and the measures your organization takes to control ergonomic risk factors. More importantly, the program reviews work control practices that workers can follow to prevent musculoskeletal injuries and illnesses. It also features both office and industrial settings to illustrate important lessons about ergonomics. Topics include MSDs and their signs and symptoms, the Ergonomics Program, ergonomic controls, reporting MSD symptoms, work practice controls for various body parts, and lifting and carrying loads. | BizLibrary |
| Understanding and Controlling Ergonomic Risk Factors, Concise | Ergonomics can be complicated, but this program provides a simple explanation all employees can understand. Ergonomic controls are used in almost all workplaces to prevent musculoskeletal disorders (MSDs), often called cumulative trauma disorders or repetitive stress injuries. Workers often ignore the signs and symptoms of these disorders until a chronic condition has developed and they often don't know the measures they can take to prevent them. That's the purpose of this program--to explain what ergonomics and musculoskeletal disorders are and the measures your organization takes to control ergonomic risk factors. More importantly, the program reviews work control practices that workers can follow to prevent musculoskeletal injuries and illnesses. It also features both office and industrial settings to illustrate important lessons about ergonomics. | BizLibrary |
| Workplace Safety for Office Professionals: Chair Safety, Proper Posture, and Maybe Some Other Stuff | We couldn’t think of a catchy title involving the word ‘posture,’ but thankfully we did manage to create a fun video to show you how to avoid a back injury by sitting and standing correctly. You’ll also see some amazing uses for wheely chairs, and some fun ways to take a healthy break from working. A video about chair safety that you’ll actually want to watch twice? Yep. That’s what this is. | BizLibrary |
| Workplace Safety for Office Professionals: Designing an Ergonomic Workstation | This video addresses some of the major causes of injury due to poor workstation design and illustrates several simple ways to improve them. You’ll also see some killer dance moves and learn about an electrifying new way to motivate your employees. Who would have thought that a training video about ergonomics could be so entertaining? | BizLibrary |
| Workplace Safety for Office Professionals: Proper Lifting Techniques | This video will help you avoid a potentially life-changing back injury, unless you ignore everything we tell you. You’ll learn why proper posture is such a big deal (hint: it’s not just because it looks good), and you’ll also see a bunch of stupid ways to lift things that you’ve probably done yourself. Hilarity awaits! | BizLibrary |
Ethics
| Course Name | Description | Partner |
|---|---|---|
| 10 Ethical Values for Business Success | Your freedom to choose your own ethical values is limited in the workplace. Instead, many successful businesses have a set of values that communicate their desire to do what’s right. When an employee is hired, they are required to follow the same standard. In this course you will learn important values that are communicated in organizations and ways you can support them. | BizLibrary |
| Antitrust and Why Should I Care | Anti-trust laws protect are designed to protect companies, competition, consumers, and free trade. In this course you will gain an understanding of antitrust laws and how to protect your company from violations. | BizLibrary |
| Art of Authenticity (Part 6 of 7): Authenticity GPS -- Navigating Ethical Minefields | This module discusses the importance of maintaining an internalized moral perspective and helps you discover ways your surrounding environment, workplace culture, and your own biology work to disrupt your internal GPS. | BizLibrary |
| Avoiding Common Compliance Mess-ups and Mistakes | So, you’ve read the Code of Conduct manual and attended the mandatory compliance training, but is that enough? You may have acquired basic compliance head-knowledge, but how does it apply to the real world? This series of video modules goes beyond your Code of Conduct training to explore problems, possibilities, and perspectives that may not be clearly spelled out in the policy. It takes a wider view and deeper dive to help you think about what the issues in your Code of Conduct really mean so you are equipped to handle issues outside the norm with confidence and clarity. This series covers different aspects of business ethical values, assets, information, conflicts of interest, and intellectual property that will help you avoid common compliance mess-ups and mistakes. | BizLibrary |
| Business Ethics | Every year, ethical violations cost companies millions (and sometimes billions) of dollars in fines, legal fees, and lost revenue. In an increasingly transparent world, maintaining ethical business standards is increasingly important. The only problem is that ethics training is usually about as exciting as watching someone watch paint dry. Fortunately for you, we’ve found a way to make ethics training fun. Our Business Ethics series covers a wide range of important ethical issues – conflicts of interest, harassment, privacy concerns and more – and it does so in an engaging, entertaining way. Behaving ethically is enormously important, and we thought people might be more inclined to listen if they were able to think “this is actually enjoyable!” rather than “the boredom is literally crushing me.” So get ready to enjoy Business Ethics. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. Learning Objectives: • Distinguish between acceptable and unacceptable gifts and favors • Understand what conflict of interest is and when you should excuse yourself from a particular situation • Identify and avoid multiple types of workplace harassment • Manage privacy expectations while using company-issued equipment and systems • Handling customer information correctly and intelligently This content is also translated in Spanish. | BizLibrary |
| Business Ethics: Bribes and Inappropriate Gifts | Confused about whether or not you can accept sports tickets from one of your vendors? Wondering what the difference is between a ‘favor’ and a ‘bribe’? This video course will help you understand the difference between acceptable gifts, ordinary business interactions, and things that can earn you a few years in prison. Helpful hint – do the first two things, not the last one! This content is also translated in Spanish. | BizLibrary |
| Business Ethics: Company Property and Information | When is it OK to use company property, and when does ‘borrowing’ become ‘stealing’? How are you supposed to handle customer information - sell it to the highest bidder, destroy it all to cover your tracks in the event of an inquiry, or maybe something else? And what privacy rights can you expect while working with company equipment? This video will help you understand the right ways to think about and deal with these sensitive issues. You’ll also get to see a failed auto theft, because we’ve never seen that in any other ethics video. You’re welcome. This content is also translated in Spanish. | BizLibrary |
| Business Ethics: Conflicts of Interest | Conflicts of interest are an often murky and ill-understood part of business, but this video will un-murk everything. You'll learn about multiple types of conflict of interest as well as how to handle situations in which your obligations are to more than one person or entity. It’s a pretty great video. This content is also translated in Spanish. | BizLibrary |
| Business Ethics: Harassment | Harassment comes in many forms, and all of them are bad. This video will outline many common types of harassment, how to avoid engaging in them, and what to do if you ever experience them. You’ll learn a couple sentences to help guide your behavior in this regard, and you’ll also see why two-handed handshakes can be a little weird. This content is also translated in Spanish. | BizLibrary |
| Business Gift and Hospitality Issues | Exchanging gifts and displaying hospitality are commonplace in the business world. Gifts and business hospitality are important in building strong business relationships, but they may compromise your ethical standards against undue influence. This course provides employees and managers with the essential information they need to know about gift and hospitality issues. It contains practical information, advice, tips, and a character connection. | BizLibrary |
| Business Gifts - In Who's Best Interest? | When using your company’s computer, it is important to remember that it is owned by your employer. This means that they have a right to monitor or view anything that you do on that computer. As an employee, you have a responsibility to apply cyber ethics rules to your activities when using your company owned device. In this course you will learn the importance of adhering to cyber ethics rules to protect your company’s assets and safeguard information. | BizLibrary |
| Caring for Company Assets | Effective use of company assets is critical to the bottom line. Assets can be tangible equipment, physical property, funds, or intangible things such as intellectual property and patents. This course provides practical information to help employees protect the company's assets from theft, abuse, waste, and fraud. | BizLibrary |
| Character in the Workplace | Welcome to the "Character in the Workplace" video course meant to help you and your employer develop good character to boost morale and drive customer loyalty. The four video lessons in this series cover topics like the importance of good character and the psychology of cheating. After completing this course, the viewer will understand what it means to have good character, realize the prevalence of cheating, and learn how to build personal character. | BizLibrary |
| Character in the Workplace (Part 1 of 4): The Importance of Good Character | Welcome to the "Character in the Workplace" video course meant to help you and your employer develop good character to boost morale and drive customer loyalty. This video lesson, "The Importance of Good Character," is the first of four. Through a discussion of examples of poor character and the benefits of character, the learner will understand the importance of having good character. | BizLibrary |
| Character in the Workplace (Part 2 of 4): The Six Pillars of Character | Welcome to the "Character in the Workplace" video course meant to help you and your employer develop good character to boost morale and drive customer loyalty. This video lesson, "The Six Pillars of Character," is the second of four. In it, the viewer will learn the three-step model for character education and the Six Pillars of Character, including trustworthiness, respect, and caring. | BizLibrary |
| Character in the Workplace (Part 3 of 4): The Psychology of Cheating | Welcome to the "Character in the Workplace" video course meant to help you and your employer develop good character to boost morale and drive customer loyalty. This video lesson, "The Psychology of Cheating," is the third in a series of four. It discusses the prevalence of cheating, the problems of conflicts of interest, and what situations increase the chances of cheating. | BizLibrary |
| Character in the Workplace (Part 4 of 4): How to Build Character | Welcome to the "Character in the Workplace" video course meant to help you and your employer develop good character to boost morale and drive customer loyalty. This video lesson, "How to Build Character," is the final in a series of four. From it, the viewer will understand how to build and sustain good character. | BizLibrary |
| Character Matters! (Part 1 of 5): Connecting Character in the Workplace | Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle. This course helps employees understand the critical role personal character plays in our everyday ethical decision-making and gives them to tools to hone and strengthen it. This section helps employees understand, develop, and strengthen their character by helping make character connections that underlie all their ethical decisions. This content is also translated in Spanish, German, and French. | BizLibrary |
| Character Matters! (Part 2 of 5): Your Moral Compass | Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle. This course helps employees understand the critical role personal character plays in our everyday ethical decision-making and gives them to tools to hone and strengthen it. This section focuses on how our character provides us a moral compass in time of trouble or confusion. | BizLibrary |
| Character Matters! (Part 3 of 5): Standing on Principle | Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle. This course helps employees understand the critical role personal character plays in our everyday ethical decision-making and gives them to tools to hone and strengthen it. This section helps provide employees with a solid grasp of how moral principles and courage affect character-based ethical decisions. This content is also translated in Spanish, German, and French. | BizLibrary |
| Character Matters! (Part 4 of 5): Character and Courage | Moral and ethical decisions in the workplace are not made in a vacuum but are based on a foundation of character and moral principle. This course helps employees understand the critical role personal character plays in our everyday ethical decision-making and gives them to tools to hone and strengthen it. This section helps employees stand courageously when they face ethical trails. When trouble comes, it takes true character and courage to rise above the challenges. This course also provides a transcript in English as well as Mandarin. This content is also translated in Spanish, German, and French. | BizLibrary |
| Character Matters! (Part 5 of 5): A Personal Character Makeover | Moral and ethical decisions in the workplace are not made in a vacuum but rather are based on a foundation of character and moral principle. This course helps employees understand the critical role personal character plays in our everyday ethical decision-making and gives them to tools to hone and strengthen it. This section provides employees with practical steps and thought-provoking information to dig deeper into their core values to better understand their character and the important role it plays in their ethical decisions at work. This content is also translated in Spanish, German, and French. | BizLibrary |
| Code of Conduct | Welcome to the Code of Conduct course, which details the aspects an organization's code of conduct may address, from basic business ethics to conflicts of interest. This course, comprised of seven lessons, focuses on codes of conduct as company-wide policies that employees can use to aid their growth as ethical professionals. You'll learn how handling company assets plays a part in an employee's responsibility for safety and security and how understanding ethics on a global scale can have a positive impact on business relations. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Code of Conduct (Part 1 of 5): Code of Conduct and Ethics Fundamentals | This course provides basic business ethical decision-making strategies and code of conduct information. It functions as a foundational, general ethics course targeted to all employees. This course introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. Topics in this section include business ethics principles, professionalism, ethical values, and ethical decision-making skills. | BizLibrary |
| Code of Conduct (Part 2 of 5): Assets and Conflicts of Interest | This course provides basic business ethical decision-making strategies and code of conduct information. It functions as a foundational, general ethics course targeted to all employees. This course introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. Topics in this section include care for company assets and conflicts of interest. | BizLibrary |
| Code of Conduct (Part 3 of 5): Confidential Information, Intellectual Property, and Business Gifts | This course provides basic business ethical decision-making strategies and code of conduct information. It functions as a foundational, general ethics course targeted to all employees. This course introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. Topics in this section include confidential information, trade secrets, and gift and hospitality issues. | BizLibrary |
| Code of Conduct (Part 4 of 5): Technology and Communications | This course provides basic business ethical decision-making strategies and code of conduct information. It functions as a foundational, general ethics course targeted to all employees. This course introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. Topics of this section of the course includes kinds of technology, responsibility for technology, occasional use, and setting boundaries. | BizLibrary |
| Code of Conduct (Part 5 of 5): Antitrust, Ethical Responsibility, and Reporting | This course provides basic business ethical decision-making strategies and code of conduct information. It functions as a foundational, general ethics course targeted to all employees. This course introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. This section of the course include the topics of antitrust laws, exchanging competitive information, proper communications, ethical responsibilities, and reporting and assistance. | BizLibrary |
| Code of Conduct: Conflicts of Interest | Welcome to the Conflicts of Interest lesson of the Code of Conduct course, which explores codes of conduct as a company policy, ethical guidelines, and a cornerstone of professionalism. This lesson describes common conflicts of interest that employees may encounter during their career. You'll learn the importance of avoiding conflicts of interest by notifying the proper people and how to carefully consider business gifts and identify bribes. | BizLibrary |
| Code of Conduct: Ethical Decision-Making | Welcome to the Ethical Decision-Making lesson of the Code of Conduct course, which explores how codes of conduct act as company policies, ethical guidelines, and cornerstone of professionalism. This lesson presents the issue of ethical dilemmas with the distinction of those outside and within your control. It also describes five tests to use to ensure you make the best decision when faced with an ethical dilemma. You'll also learn some basics for how you can report unethical situations to your supervisor or HR, and the risks of ignoring unethical behavior in the workplace. | BizLibrary |
| Code of Conduct: Ethics and Professionalism | Welcome to the Ethics and Professionalism lesson of the Course Title Course, which explores codes of conduct as a company policy, ethical guidelines, and a cornerstone of professionalism. This lesson introduces personal, business, and legal ethics and how they tie in to a code of conduct's ethical requirements for employees. In this lesson, you can expect to learn why business ethics are the focus of codes of conduct and best practices for how to cultivate a professional presence at work. | BizLibrary |
| Code of Conduct: Fair Competition Laws | Welcome to the Fair Competition Laws lesson of the Code of Conduct course, which explores codes of conduct as a company policy, ethical guidelines, and a cornerstone of professionalism. This lesson discusses antitrust and fair competition laws as part of the legal ethics that influence many organizations' codes of conduct. You can expect to learn about some common examples of antitrust violations like bid rigging and price fixing, followed by how to best avoid those violations when interacting with your competitors. | BizLibrary |
| Code of Conduct: Navigating Global Ethics | Welcome to the Navigating Global Ethics lesson of the Code of Conduct course, which explores codes of conduct as a company policy, ethical guidelines, and a cornerstone of professionalism. This lesson opens by explaining the need for global understanding and cooperation as businesses become more interconnected and interdependent. You'll learn tips for communicating with colleagues and about a list of values most necessary for positive collaboration globally. | BizLibrary |
| Code of Conduct: Respecting Company Assets | Welcome to the Respecting Company Assets lesson of the Code of Conduct course, which explores codes of conduct as a company policy, ethical guidelines, and a cornerstone of professionalism. This lesson pertains to tangible and intangible company assets. You'll learn about how to handle company assets responsibly and respectfully, whether it's physical like a laptop or intangible like intellectual property. | BizLibrary |
| Code of Conduct: Technology and Cybersecurity | Welcome to the Technology and Cybersecurity lesson of the Code of Conduct course, which explores codes of conduct as a company policy, ethical guidelines, and a cornerstone of professionalism. This lesson introduces ethical standards for responsible technology use for employees that interact with company assets like hardware, software, and networks. You'll learn how adhering to company cybersecurity policies keeps organization data safe, protects the work-life balance, and helps prevent harassment. | BizLibrary |
| Company Assets and Occasional Use | Many companies allow employees to occasionally use company resources for personal use. Without a clear understanding of “occasional use” employees run the risk of crossing ethical boundaries when it comes to company assets. In this course you will learn what occasional use means for many workplaces and how to use good judgment to avoid violating your company’s policy. | BizLibrary |
| Company Information - Handle With Care! | All companies have information that must be kept within the company and handled with a high degree of confidentiality. These two types of information are confidential information and proprietary information. In this course you’ll learn how to handle your company’s information with care and how your character plays a part in doing so. | BizLibrary |
| Confidentiality and Intellectual Property | Protecting confidential information and intellectual property is everyone's business! This part of the course provides the basic information employees need to understand and protect confidential information and intellectual property as well as copyright basics and gathering competitive information. | BizLibrary |
| Confidentiality and Intellectual Property Tips and Actions for Success (Part 3) | Learn helpful tips for protecting confidential information and guidelines for reporting abuse. This content is also translated in Spanish. | BizLibrary |
| Corporate Social Responsibility: Benefits and Limitations | Corporate social responsibility has the potential to create lasting positive changes in the communities with which a business interacts, increase an organization's trustworthiness and the fulfilment of their employees. However, CSR comes at a price and can unearth new tensions between businesses, their stakeholders and supply chains. In this video, students will explore the many benefits and limitations of this unavoidable part of modern business operations. | BizLibrary |
| Corporate Social Responsibility: Carroll’s CSR Pyramid | Carroll’s Corporate Social Responsibility Pyramid has long been used as the framework through which to think about a business’ economic, social and environmental responsibilities. In this comprehensive video, students will be guided through the four layers of Carroll’s Pyramid, introduced to its strengths, and shown the ambiguities and omissions that limit its usage. | BizLibrary |
| Corporate Social Responsibility: CSR and the Triple Bottom Line | Coined in the early 1990s, the term ‘triple bottom line’ is often used in dialogue around corporate social responsibility to define the three interrelated areas by which modern companies should measure their success: people, planet and profit. Students will gain valuable insight into how the triple bottom line affects business operations in a practical, measurable sense by seeing it explained in the context of multi-national retailer, Marks & Spencer. | BizLibrary |
| Corporate Social Responsibility: Stakeholders and CSR | With Marks & Spencer providing an invaluable case study of how corporate social responsibility is applied in a real, multi-national context, this video explores the sometimes complex relationship between stakeholders and CSR. Students will gain insight into how CSR can have a positive impact on the opinions and experiences of staff, employees and shareholders, and the tensions that can arise when stakeholder interests and CSR operations don’t align. | BizLibrary |
| Cyber Ethics in a Real World | When using your company’s computer, it is important to remember that it is owned by your employer. This means that they have a right to monitor or view anything that you do on that computer. As an employee, you have a responsibility to apply cyber ethics rules to your activities when using your company owned device. In this course you will learn the importance of adhering to cyber ethics rules to protect your company’s assets and safeguard information. | BizLibrary |
| Discovering Sources of Ethical Dilemmas | No matter who you are or what you do for a living, there is always a possibility that an ethical dilemma can occur. The key to overcoming these dilemmas is identifying and understanding the source. In this course you will learn about ethical crises and how to respond to them in the most effective way. | BizLibrary |
| Environmental Social Governance (ESG) Performance | Welcome to the “Environmental Social Governance (ESG) Performance” lesson, which gives a high-level overview of environmental, social, and governance performance as a framework for measuring the sustainability and ethical impact of a company, which is a metric that is an increasing priority for some investors. It outlines the three key areas of ESG and how companies can improve their performance in each area. The lesson highlights why companies may want to prioritize high performance in these areas, as it can attract sustainable and ethical investors, meet legal and regulatory requirements, and contribute to a better world. | BizLibrary |
| Ethical Boundaries at Work | Ethics is about staying within certain boundaries of moral conduct and every individual brings their own sets of boundaries into the workplace. To prevent ethical dilemmas, companies set their own boundaries that employees must adhere to regardless of their own beliefs. In this course you will learn how to set reasonable and ethical boundaries at work. | BizLibrary |
| Ethical Decision Making: Knowing Right and Wrong in the Workplace | As we do our jobs, we’re continuously faced with choices big and small—many with far-reaching consequences. It’s not always easy to tell right from wrong and to make the ethical choice. Ethical Decision Making presents employees with easy-to-understand examples of ethical dilemmas they could face in the workplace, an explanation of why a particular choice is an ethical or unethical one, and the potential consequences of making the wrong choice. Most importantly, it provides support to do the right thing with confidence by showing all kinds of people on the job doing just that. With short but engaging examples of ethical decision making regarding: • Theft—including Time Theft, Expense Reimbursement Manipulation, and Copyright Infringement • Fraud—including Falsifying Financial Statements, Price Fixing, Market Division and Customer Allocation Schemes, and Bid Rigging • Bribery—including Kickbacks, Nepotism, and the Foreign Corrupt Practices Act (FCPA) • Human Trafficking—including Forced Labor and Sex Trafficking and • Environmental Stewardship—including Waste Reduction and Other Forms of Environmental Stewardship Ethical Decision Making: Knowing Right and Wrong in the Workplace is a great interactive tool for creating a legally compliant environment, where employees have the wherewithal and confidence to make ethical decisions for both themselves and their organization. | BizLibrary |
| Ethical Decision-Making Skills (Part 1 of 4): Ethical Issues and Problems | This course is a foundational course upon which all other Global Ethics University courses are built. Although it is not required to complete other courses, it is strongly recommended. The course explores the various problems, dilemmas, moral questions, and practical solutions to solve ethical conflicts in any situation or context. The first section provides an introduction to the topic of ethics as well as the sources, causes, and stakeholders. The second section focuses in on developing the individual's moral conscience and creating ethical balance. The third and fourth sections deal with the various kinds of workplace ethical dilemmas and lays out some decision-making models. This course is appropriate for all levels of employees from labor to management. The ethical principles can be relevant to both workplace ethical dilemmas and personal ethical choices as well. | BizLibrary |
| Ethical Decision-Making Skills (Part 2 of 4): Connecting Character | This course is a foundational course upon which all other Global Ethics University courses are built. Although it is not required to complete other courses, it is strongly recommended. The course explores the various problems, dilemmas, moral questions, and practical solutions to solve ethical conflicts in any situation or context. The first section provides an introduction to the topic of ethics as well as the sources, causes, and stakeholders. The second section focuses in on developing the individual's moral conscience and creating ethical balance. The third and fourth sections deal with the various kinds of workplace ethical dilemmas and lay out some decision-making models. This course is appropriate for all levels of employees from labor to management. The ethical principles can be relevant to both workplace ethical dilemmas and personal ethical choices as well. | BizLibrary |
| Ethical Decision-Making Skills (Part 3 of 4): What You Need to Know | This course is a foundational course upon which all other Global Ethics University courses are built. Although it is not required to complete other courses, it is strongly recommended. The course explores the various problems, dilemmas, moral questions, and practical solutions to solve ethical conflicts in any situation or context. The first section provides an introduction to the topic of ethics as well as the sources, causes, and stakeholders. The second section focuses in on developing the individual's moral conscience and creating ethical balance. The third and fourth sections deal with the various kinds of workplace ethical dilemmas and lays out some decision-making models. This course is appropriate for all levels of employees from labor to management. The ethical principles can be relevant to both workplace ethical dilemmas and personal ethical choices as well. | BizLibrary |
| Ethical Decision-Making Skills (Part 4 of 4): Actions for Success | This course is a foundational course upon which all other Global Ethics University courses are built. Although it is not required to complete other courses, it is strongly recommended. The course explores the various problems, dilemmas, moral questions, and practical solutions to solve ethical conflicts in any situation or context. The first section provides an introduction to the topic of ethics as well as the sources, causes, and stakeholders. The second section focuses in on developing the individual's moral conscience and creating ethical balance. The third and fourth sections deal with the various kinds of workplace ethical dilemmas and lays out some decision-making models. This course is appropriate for all levels of employees from labor to management. The ethical principles can be relevant to both workplace ethical dilemmas and personal ethical choices as well. | BizLibrary |
| Ethical Diversity in the Workplace | There are many ethical theories that people use to base their principles of right or wrong on. With so many variations of ethical standards, it can be confusing or complicated when trying to determine which ones to accept. In this course we will discuss how ethical diversity is treated in the workplace and how workplace standards parallel our societal moral standards. | BizLibrary |
| Ethical Expectations - Understanding Your Code of Conduct | This part of the course provides basic business ethical decision-making strategies and code of conduct information. It introduces employees to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this part of the course is to help employees develop solid ethical decision-making skills in the context of learning specific codes of conduct. | BizLibrary |
| Ethical Litmus Tests | Agreeing on what’s considered right or wrong can be a challenge, yet in the workplace it is often necessary to make that determination. When this is the case you must put the action to an ethical test – a litmus test. In this course you will learn tools to put your ethical decisions to test so you can ensure you are making the right decisions. | BizLibrary |
| Ethics & Ignorance - Avoiding Unnecessary Crises at Work | Many ethical crises are the result of ignorance, yet there is no excuse for ignorance. In this course you will learn why knowledge and common sense provide the best defense against ignorance and the ethical knowledge you must know when it comes to your employment. | BizLibrary |
| Ethics for Employees | Welcome to the “Ethics for Employees” course that will educate employees on the importance of ethics in their workplace. This course, comprising of four lessons, covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations. By the end of this course, you’ll understand what an ethical workplace looks like and how to contribute to one. | BizLibrary |
| Ethics for Employees: Benefits of Workplace Ethics | Welcome to the “Benefits of Workplace Ethics” lesson that will explain the benefits of workplace ethics. This lesson is the first of four in the “Ethics for Employees” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations. By the end of this lesson, you’ll have a better understanding of ethics for the workplace and some of its many benefits. | BizLibrary |
| Ethics for Employees: Handling Unethical Situations | Welcome to the “Handling Unethical Situations” lesson that will explain how to handle ethical dilemmas. This lesson is the last in the “Ethics for Employees” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations—you’ve either witnessed or experienced—and how to protect yourself in the process. | BizLibrary |
| Ethics for Employees: Organizational Ethics | Welcome to the “Organizational Ethics” lesson that will explain organizational ethics. This lesson is the second of four in the “Ethics for Employees” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, how to build an ethical culture, and teaches how to build an ethical culture and handle unethical situations. By the end of this lesson, you’ll have a better understanding of the importance of organizational ethics and the necessary elements for creating it. | BizLibrary |
| Ethics for Employees: Personal Ethics | Welcome to the “Personal Ethics” lesson that will explain personal ethics. This lesson is the third of four in the “Ethics for Employees” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations. By the end of this lesson, you’ll have a better understanding of why strong personal ethics are important, common characteristics, and how to build your own personal ethics. | BizLibrary |
| Ethics for Everyone (Part 1 of 13): Why Be Ethical? Because It’s The Right Thing To Do | The beginning of our "Ethics for Everyone" series might sound like it’s going to be dry and dull as dirt, but that’s because you probably didn’t expect us to fit a conversation about the Revolutionary War in here. Oh, and we also tell you how you’ll make more money. That doesn’t sound so bad, huh? Get ready for an ethics lesson unlike anything you’ve ever seen! This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 10 of 13): Communicating Your Ethics to Your Customers | In a follow-up to our video about communicating your ethics to your team, this video covers the slightly different (but equally important) process of communicating those same ethical standards to your customers. You’ll also be encourage to realize that occasionally apologizing won’t actually kill you, and you might laugh so often that people wonder if you’re slowly going insane. As you can tell, this is not your typical ethics video! This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 11 of 13): Creating a Statement of Values | This "Ethics for Everyone" gem will help you create a statement of values around which your entire team, department, or company can organize. You’ll also learn why you should never hire the narrator to do any carpentry for you, and you’ll learn one of the key things to avoid the next time you go on a date. If you’re wondering how all of those things could possibly be related, well then you’ll just need to watch this, won’t you? This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 12 of 13): Maintaining Your Statement of Values | A statement of values doesn’t do any good if nobody pays any attention to it. That’s where this video comes in. We’ll discuss how to make sure your ethical standards stay current and relevant. You also might be inspired to check your refrigerator when you get home, and you could possibly learn something amusing about seatbelts. So you can be assured that this is one ethics video you’re actually going to enjoy watching. This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 13 of 13): Promoting an Ethical Culture | In the final installment of our "Ethics for Everyone" series, we discuss how to synthesize everything we’ve discussed in order to create, promote, and sustain an ethical culture where you work. By the end of this video, the people you work with will be 17% happier to spend time with you, and you’ll also be 32% less likely to be arrested for embezzlement. That’s not bad for a three-minute video, huh? This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 2 of 13): Why Be Ethical? Because Your Customers Demand It | This video will encourage you to be ethical by reminding you that customers generally dislike working with people they actively hate. They also have an annoying tendency to sue people who take advantage of them. So if you want people to like you and/or don’t feel like spending the rest of your life in litigation, then this video is for you! This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 3 of 13): Why Be Ethical? Because You’ll be Happier | In probably the most selfish ethics video ever created, we encourage you to be ethical for no other reason than your own happiness. It turns out that constantly lying, cheating, and stealing have a tendency to make people miserable – who knew? If this video doesn’t inspire you to be a better person, then you’re probably beyond all hope. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 4 of 13): Ethics Begins With Respect | This "Ethics for Everyone" instant classic focuses on the importance of respect in developing a solid system of ethics – respect for yourself in order to expect proper treatment from others, and respect for others in order to offer them that same treatment yourself. You’ll also learn some things about the narrator’s childhood that will make you wonder how he ever became a functioning adult, and there’s a shameless plug for candy corn in here. This video has everything! This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 5 of 13): Know What You Stand For | It’s hard to be ethical if you don’t know what you stand for. Thankfully, this video will help you figure that out. It will also reveal a shocking new use for your smartphone and one of the best fortune cookies ever. How do we fit so much awesomeness into a single video? Sometimes we’re not sure ourselves. This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 6 of 13): Ethics Requires Self-Discipline | This video discusses the importance of intentional practice in order to successfully live your code of ethics. You’ll also learn how to stop yelling at people, and if you’re lucky you’ll also find a penguin in here. Basically par for the course when it comes to a Jeff Havens Company educational video. This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 7 of 13): How to Avoid Lapsing Into Unethical Behavior | It’s easy – and depressingly common – that ordinarily good people end up engaging in unethical practices. This video will help you avoid the same fate. You’ll also learn what the state slogan of Illinois should be, which we’re hoping to put on the ballot for the next election. Are you wondering how that could possibly have any bearing on a video about ethics? Then watch the video and find out!!!! This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 8 of 13): How to Deal with People Who Want You to Compromise Your Ethics | We know you’re a good person. But we also know you’re surrounded by wicked, evil people basically everywhere you turn. This video will help you avoid succumbing to the temptation of compromising your ethics at the request of one of those nefarious ne’er-do-wells. Enjoy it, and please consider using the word ‘ne’er-do-well’ today. Odds are you’ve never said it out loud in your entire life, and you’re overdue. This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone (Part 9 of 13): Communicating Your Ethics To Your Team | This installment of the "Ethics for Everyone" series will help you ensure that the people you work with know what you stand for without sounding preachy, pedantic, or otherwise annoying. You’ll also learn how the narrator could solve every problem in the world, if only people would let him, and you’ll also discover the only two good reasons to go for a run. Who knew an ethics video could actually be enjoyable? This content is also translated in Spanish. | BizLibrary |
| Ethics for Everyone With the Jeff Havens Company | Ethics. The very word makes you want to slip into a coma, doesn’t it? Yes it’s an important subject (which is why you’re even bothering to read this description in the first place), but you probably think this is going to be the most boring collection of videos in human history, somehow even more yawn-inducing than a real-time video of a rock slowly being eroded into sand. That’s what you think, isn’t it? Well you’re wrong. Because not only will this video series show you how good business ethics have a direct relationship on customer loyalty and personal satisfaction, it will also make you laugh so hard you might snort milk out of your nose – even if you’re not currently drinking milk. Over the course of 13 videos, Ethics for Everyone will offer you a step-by-step process to build a solid ethical foundation for yourself and your company, and it will do so without making you feel like you’re being lectured to. You might watch some of these videos multiple times, you might even watch them without somebody forcing you to – that’s how incredible they are!!!! Ethics for Everyone takes an essential subject and makes it fun. So if you’ve ever struggled to get your team excited about focusing on subjects like honesty, integrity, and self-discipline, then you’ve come to the right place. Ethics for Everyone is yet another example of how The Jeff Havens Company manages to keep its central promise: that improving your business doesn’t having to be boring! This content is also translated in Spanish. | BizLibrary |
| Ethics for Managers | Welcome to the “Ethics for Managers” course that educates managers on the importance of ethics in their workplace. This course, comprising of five lessons, covers the benefits of workplace ethics, breaks down organizational versus personal ethics, teaches how to handle unethical situations, and explains how management can influence an ethical culture. By the end of this course, you’ll understand what an ethical workplace looks like and how to contribute to one. Please note that the first four video lessons in this course are designed for all employee levels. The fifth and final video lesson is designed specifically for all levels of management. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Ethics for Managers: Benefits of Workplace Ethics | Welcome to the “Benefits of Workplace Ethics” lesson that will explain the benefits of workplace ethics. This lesson is the first of four in the “Ethics for Managers” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations. By the end of this lesson, you’ll have a better understanding of ethics for the workplace and some of its many benefits. | BizLibrary |
| Ethics for Managers: Creating an Ethical Workplace | Welcome to the “Creating an Ethical Workplace” lesson that discusses the major role management plays in shaping the ethical framework of the workplace. This lesson is the final lesson in the “Ethics for Managers” course, which educates managers on the importance of ethics in their workplace. Managers are in a unique position to advance ethical behavior in the workplace using ethical leadership. This lesson provides managers with applicable tips to carry out this responsibility. Please note that the first four video lessons in this course are designed for all employee levels. This final video lesson is designed specifically for all levels of management. | BizLibrary |
| Ethics for Managers: Handling Unethical Situations | Welcome to the “Handling Unethical Situations” lesson that will explain how to handle ethical dilemmas. This lesson is the last in the “Ethics for Managers” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations—you’ve either witnessed or experienced—and how to protect yourself in the process. | BizLibrary |
| Ethics for Managers: Organizational Ethics | Welcome to the “Organizational Ethics” lesson that will explain organizational ethics. This lesson is the second of four in the “Ethics for Managers” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, how to build an ethical culture, and teaches how to build an ethical culture and handle unethical situations. By the end of this lesson, you’ll have a better understanding of the importance of organizational ethics and the necessary elements for creating it. | BizLibrary |
| Ethics for Managers: Personal Ethics | Welcome to the “Personal Ethics” lesson that will explain personal ethics. This lesson is the third of four in the “Ethics for Managers” course, which covers the benefits of workplace ethics, breaks down organizational versus personal ethics, and teaches how to handle unethical situations. By the end of this lesson, you’ll have a better understanding of why strong personal ethics are important, common characteristics, and how to build your own personal ethics. | BizLibrary |
| Ethics Overview | Welcome to the “Ethics Overview” video lesson meant to provide a foundational understanding of what ethical principles are and how ethics manifest in the workplace. Ethics apply to individuals, groups, corporations, and even whole communities. Ethics shape how you act and what society perceives is right, just, and responsible. Because of this, ethics are vitally important to consider and understand as you navigate the workplace. In this lesson, you’ll learn about examples of unethical workplace behavior and ethical dilemmas. Plus, you’ll learn how to respond in an unethical situation and what questions you should ask yourself when you’re unsure about what to do. Ultimately, every single employee at an organization is responsible for maintaining an ethical workplace. After completing this lesson, you’ll be better able to do just that. | BizLibrary |
| Ethics Rules of the Road | "Ethics Rules of the Road" defines ethics as knowing right from wrong, following organization policy, and remaining legally compliant. The program supplies examples of unethical behavior and explains how it can be useful to employ a “stoplight” metaphor to maintain high standards of moral conduct. A benefit of the "Ethics Rules of the Road" program is its emphasis not only on the importance of awareness of ethical issues, but also on its easy-to-understand approach to making ethical decisions. The "Ethics Rules of the Road" program, while concise, covers the ethics essentials and provides practical guidance for individual decision-making in order to achieve an ethical workplace. Key learning points include dishonesty, theft, harassment, illegal financial manipulations, and safety violations. | BizLibrary |
| Ethics Toolkit: (In)Famous Ethical Violations | Welcome to the “Ethics Toolkit: (In)Famous Ethical Violations” video lesson intended to emphasize the fact that ethics dilemmas are common—and can have a significant negative impact on an organization’s reputation and profitability. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. Throughout this lesson, viewers will examine some recent examples of ethics breaches splashed across the media. Ultimately, learners should understand that committing ethical violations has serious ramifications on individuals and organizations alike. | BizLibrary |
| Ethics Toolkit: Bribery | Welcome to the “Ethics Toolkit: Bribery” video lesson meant to help learners understand the difference between a gift and a bribe. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. Throughout this lesson, learners will examine the line between gifts and bribes and learn the factors that should be considered when gauging where that line is. Ultimately, viewers will come to realize how they can avoid bribery and corruption at their workplace. | BizLibrary |
| Ethics Toolkit: Creating an Ethical Culture | Welcome to the “Ethics Toolkit: Creating an Ethical Culture” video lesson meant to describe how to set a strong ethical culture within an organization. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. During this lesson, viewers will learn about the benefits of maintaining an ethical organizational culture and ponder tips for achieving just that. | BizLibrary |
| Ethics Toolkit: Gossip and Rumors | Welcome to the “Ethics Toolkit: Gossip and Rumors” video lesson intended to help learners recognize the negative impact of gossip in the workplace. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. Throughout this lesson, viewers will learn how to evaluate their communication to gauge whether they’re engaging in gossip. Plus, learners will become familiar with helpful tips for shutting down rumors appropriately. Finally, this lesson highlights actions leaders can take to minimize gossip in the workplace. (Keywords: conflict, communication) | BizLibrary |
| Ethics Toolkit: Lies | Welcome to the “Ethics Toolkit: Lies” video lesson meant to teach learners the consequences of lying, as well as the benefits of being honest. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. During this lesson, learners will become familiar with common types of lies and examine why people often lie. Ultimately, viewers will understand how to steer clear of lies as an employee, how to maintain an honest culture as an organization, and how to address lying as a manager. | BizLibrary |
| Ethics Toolkit: Misuse of Customer Information | Welcome to the “Ethics Toolkit: Misuse of Customer Information” video lesson meant to highlight the importance of protecting sensitive customer data. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. In this lesson, viewers will learn what constitutes personally identifiable information and consider some tips for maintaining customers’ privacy and preventing the sharing of customer information. (Keywords: PII, cybersecurity, breach) | BizLibrary |
| Ethics Toolkit: Privacy at Work | Welcome to the “Ethics Toolkit: Privacy at Work” video lesson intended to highlight the fact that most employers monitor the websites their workers visit and the electronic communications they send. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. In this lesson, viewers will learn employers’ rights to block or limit access to certain websites, track web activity, monitor email messages, and perhaps even monitor phone calls. Learners will also consider the issue of drug testing and learn about the instances when an employer cannot infringe on an employee’s privacy. | BizLibrary |
| Ethics Toolkit: Stealing | Welcome to the “Ethics Toolkit: Stealing” video lesson intended to shed light on the effect of employee theft. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. During this lesson, learners will become familiar with common examples of employee theft and three basic rules for not stealing from the organization. In addition, viewers will learn measures employers can take to prevent employee theft. (Keywords: time, assets, intellectual property, confidential information, borrowing) | BizLibrary |
| Ethics Toolkit: Why Worry About Ethics? | Welcome to the “Ethics Toolkit: Why Worry About Ethics?” video lesson intended to help learners understand why everyone needs to model ethical behavior. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. In this lesson, viewers will learn what ethics are and become familiar with the benefits of practicing ethical behavior at work. In addition, learners will consider some common ethical violations and ultimately recognize that such behavior likely won’t go unnoticed as most organizations monitor employee activity at work. (Keywords: lies, gossip, theft, bribery, gossip, privacy) | BizLibrary |
| Fair Business Dealing in an Unfair World | Fair and ethical dealings in the workplace are always a company’s goal. But competition and greed can cause people to perform unfair and dishonest business practices. In this course you will learn why fair and honest practices are always your best option and why an honest work ethic can add value to your work. | BizLibrary |
| Getting a Business Ethics Reality Check and Tune Up | So, you've been through all the mandatory compliance training in your workplace, now what? This refresher video course picks up where the others left off. Dig deeper and explore the different ways workplace ethical dilemmas present themselves, where they come from, and how they play out in your everyday behavior. Not every ethical dilemma is created equal! This presentation will help you sort through the maze of facts, lies, spin, and emotions so you can have clarity about what’s really going on. Learn to step back and see big picture so you can show courage to choose the right path with confidence and conviction. | BizLibrary |
| Gift and Hospitality Issues (Part 1 of 4): Ethical Issues and Problems | This video is the first of a four part course that covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection. | BizLibrary |
| Gift and Hospitality Issues (Part 2 of 4): Workplace Skills for Success | This video is the second of a four part course that covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection. | BizLibrary |
| Gift and Hospitality Issues (Part 3 of 4): What You Need to Know | This video is the third of a four part course that covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection. | BizLibrary |
| Gift and Hospitality Issues (Part 4 of 4)- Actions for Success | This video is the fourth of a four part course that covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection. | BizLibrary |
| GIVE for Good | GIVE for Good that explains the power of giving at work and in life. Giving to others boosts how we feel and contributes to our own wellbeing. Most people would agree that it is good to give something freely, without expecting anything in return. Research has shown that giving to others can help create positive feelings, and can give us a sense of purpose and self-worth and a feeling of being more connected to others. When we feel more connected to others, this strengthens our relationships, at work and outside work. In this video, psychologist Eve Ash explains that GIVE stands for gratitude, initiative, volunteering and enthusiasm. | BizLibrary |
| Habit and Conscience Equals Ethical Character | Many of our behaviors stem from habit and consciousness. While both are developed from experiences in your life, each one plays a different role when making ethical decisions. In this course you will learn the difference between your habits and your conscience and how understanding both can help you build good character. | BizLibrary |
| Legislating Morality - Personal and Legal Morality at Work | In our society, we have rules and laws in place that regulate unfair business practices and other unlawful behaviors. But when it comes to our personal moral choices, there are no rules and it is left up to us not to cross ethical boundaries. In this course we discuss personal and legislative morality. We also discuss basic principles of behavior that everyone can agree and adhere to. | BizLibrary |
| Managing Conflicts of Interest | Conflicts of interest can compromise decisions, damage reputations, and erode trust. This practical video, presented by psychologist Eve Ash, explores how personal, financial, and external influences can clash with professional responsibilities. You’ll learn to recognize both financial and nonfinancial conflicts, understand their ethical and legal implications, and apply strategies to disclose, report, and prevent them. Strengthen your integrity, protect your organization, and uphold ethical standards by managing conflicts of interest effectively. | BizLibrary |
| Playing it Safe! Avoiding Ethical Risk at Work | Employees will always be faced with ethical decisions in the workplace. In this course, you will learn the importance of making safe decisions. This can keep you of trouble and positively affect how others perceive your character and morals. | BizLibrary |
| Preventing and Responding to International Bribery and Corruption | Welcome to the “Preventing and Responding to International Bribery and Corruption” lesson, the second video in this two-part course, “Preventing International Bribery & Corruption.” This lesson explains how international and domestic laws address bribery, and what steps you should take to stay compliant. After viewing, learners will understand key global anti-bribery laws and conventions, and be able to apply clear steps for refusing, reporting, and responding to questionable offers. You’ll also learn why upholding the highest ethical standard matters—not just for legal compliance, but for protecting your own integrity and your organization’s reputation. | BizLibrary |
| Preventing International Bribery and Corruption | Welcome to the “Preventing International Bribery and Corruption” course, containing two lessons designed to educate learners who work across the globe on anti-bribery and corruption. What is considered a bribe or kickback? What should you do if you think a gift from a client could come with strings attached? How does upholding your personal integrity come into play? This impactful mini-series aims to address the principles and best practices you need to employ to prevent bribery and corruption from occurring in your workplace. | BizLibrary |
| Professional Behavior: Doing Things the "Right Way" | This is a branching scene that takes place in a patient’s room in a hospital. Two nurses are finishing up with a patient and, almost, out the door when he has one more request. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Behavior: Standing Up for What's Right and Speaking up to Your Boss | This is a branching scene that takes place in a primary care office. Nurse Rhonda suspects that her patient’s quality of life is diminishing due to his medication. Rhonda must decide if she can go the extra mile to improve patient care, even if that means standing up to her boss. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Ethics: Breaking Research Protocol [healthcare setting] | This is a branching scene that takes place in the home of a study participant for a university hospital. Megan, a research assistant working on the study, is interviewing the participant. The participant is having a hard time understanding the questions. Megan must decide if she will take the time to work with the participant, or just stick with the protocol. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Ethics: Reporting False Data | This is a branching scene that takes place in a University Hospital. Megan, a research assistant working on a study believes one of the other research assistants has reported false data. Now, she needs to decide how to handle the issue. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Protecting Intellectual Property | Welcome to the “Protecting Intellectual Property” video lesson intended to help learners protect their organization’s intellectual property (IP) and avoid violating others’ IP rights. In this one-off lesson, viewers will become familiar with the four major types of IP that are protected by the law: copyrights, trademarks, patents, and trade secrets. In addition, learners will consider options for protecting their company’s IP, as well as tips for limiting their chances of violating others’ IP rights. Finally, viewers will learn about the consequences for IP infringement and the importance of following IP laws. | BizLibrary |
| Respect Privacy and Confidentiality | Respect Privacy and Confidentiality - a video covering key issues so eveyone at work learns to observe, protect and respect privacy and confidentiality. There is a great deal at stake when privacy or confidentiality are breached, namely loss of trust, committing an offence or destroying reputations. Respect Privacy and Confidentiality is a video in which behavioral expert Peter Quarry explains how to respect privacy and confidentiality.The message is straightforward: respect yours and others’ right to protecting sensitive, personal or proprietary information. | BizLibrary |
| Respectful Workplace: Act Ethically | Ethics are the moral map we use to help guide us through our lives. They're how we distinguish right from wrong. This module focuses on four widely accepted ethical principles: fairness, honesty, integrity, and respect. | BizLibrary |
| Safeguarding Company Assets (Part 1 of 4): Problems and Ethical Issues | Effective use of company assets is critical to the bottom line. Assets can be the tangible equipment, physical property, funds, or intangible things such as intellectual property and patents. This is the first of a four-part course on respecting company assets. This section covers the various kinds of company assets and ethical principles for caring for company assets. This course provides the helpful information that employees need to know about in order to protect the company's assets from theft, abuse, waste, and fraud. | BizLibrary |
| Safeguarding Company Assets (Part 2 of 4): Connecting Character | This is the second of a four-part course on respecting company assets. This section discusses the issues, myths, and problems of property rights as well as how our personal attitudes and character affects our ability to respect company assets. This course provides the helpful information that employees need to know about in order to protect the company's assets from theft, abuse, waste, and fraud. | BizLibrary |
| Safeguarding Company Assets (Part 3 of 4): Information You Should Know | This is the third of a four-part course on respecting company assets. This section covers the various kinds of assets in the workplace and guidelines for appropriately caring for those assets. This course provides the helpful information that employees need to know about in order to protect the company's assets from theft, abuse, waste, and fraud. | BizLibrary |
| Safeguarding Company Assets (Part 4 of 4): Actions for Success | This is the last of a four-part course on respecting company assets. This section covers the topics of occasional use, employee theft, and ethical actions for success. This course provides the helpful information that employees need to know about in order to protect the company's assets from theft, abuse, waste, and fraud. | BizLibrary |
| Safeguarding Intellectual Property and Confidential Information | In this lesson, “Safeguarding Intellectual Property and Confidential Information,” learners explore the key forms of intellectual property—trademarks, patents, trade secrets, and copyrights—and understand how these protections support innovation and competitive advantage. The lesson also explains how confidential information fits into this picture, including what qualifies as confidential, why organizations safeguard it, and the responsibilities employees have in protecting it. Through clear examples and practical guidance, viewers will learn how to recognize sensitive information, follow company policies, and do their part to prevent misuse or unauthorized disclosure. | BizLibrary |
| SEC Guidelines for Publicly Traded Companies | Welcome to the “SEC Guidelines for Publicly Traded Companies” lesson that teaches employees at all levels of an organization how to remain compliant with the Securities and Exchange Commission (SEC) regulations for publicly traded companies. After this video, learners will understand what they can’t share with others, or in other words, what constitutes material information or a forward-looking statement. Viewers will then receive nine easy tips so they can always be compliant with SEC guidelines and not participate in illegal insider trading. | BizLibrary |
| Should You Do it? You're Not Looking Over Your Shoulder Anymore! | Should you do it? When the tough ethical choice is sitting right in front you, do you need to look over your shoulder to see if who is watching. Guilt, conscience, peer pressure, and fear battle in your mind as you decide how to make an ethical choice at work. It can be as small as a dilemma of conscience or a high-stakes crisis with wide-reaching consequences affecting your entire organization. Whatever the size of a dilemma, the underlying ethical principles are the same. Your personal needs, feelings, and desires pull in one direction while your conscience, principles, and moral convictions pull in another. This series of video trainings will help strengthen your character and ethical fortitude to do the right thing so you don’t have to look over your shoulder. | BizLibrary |
| Stand Your Ground! Standing for Ethical Principles When Others Don't | In the workplace it can be challenging to hold your ethical position when others may not share the same views. It is important to understand that peer pressure can make it hard or intimidating to stand up for your ethical principles but doing so can strengthen your belief system and core principles. In this course you will learn how maintaining your ethical values in the workplace will pose challenges but ultimately help develop your character. | BizLibrary |
| The Anatomy of An Ethical Decision | Ethical troubles can show up when you least expect it causing you to have to make some tough decisions. While they may be different scenarios, the anatomy of the decision-making process is often the same. In this course we will learn the anatomy of an ethical decision and it’s five major components. | BizLibrary |
| The Inside of Insider Trading | A company’s non-public information must always be kept confidential. Failure to do so could result in giving someone an advantage in the decision to buy or sell securities. This is another name for insider trading is against the law. In this course you’ll learn about inside information and how your character affects your ability to handle this information. | BizLibrary |
| The Stuff of Work: Ethics and Assets | Applying business ethics principles is the responsibility of every employee, regardless of their role in the company. When employees are given company-owned assets to use, they have a responsibility to make sure they handle them with care. This course will explain the importance of handling company assets with care and how your character effects your ethical behavior. | BizLibrary |
| The Truth About Deception and You | We will learn why we tell lies. We will learn statistics about deception. We will learn the cues and clues to spot if someone is being dishonest. Deception is defined as the intentional withholding of information or deliberately misleading information to a participant. We lie. Often for good reason - but we lie. Children can deceive as early as 6 months using fake laughter or pretend crying just to get attention. To maintain healthy relationships, it is a good idea to learn the clues when someone may not be telling the truth. Please keep in mind these are clues and, in and of themselves, may not prove guilt. | BizLibrary |
| The Truth About Deception in Business | We will learn how lying adversely affects the workplace. We will learn how liars distort information. We will learn the cues and clues to spot an employee being dishonest. Deception. Businesses lose about 5% of its revenue due to fraud each year which is 3.5 trillion worldwide. From fraud and theft to leaks and embezzlement, deception ruins innovation, damages teams, and destroys reputations. Manipulation, disinformation, and histrionics have no place in the workplace. Train yourself to spot deception. Create an honest culture - and it starts with you. | BizLibrary |
| Understanding Bribery and Corruption in the Workplace | Welcome to the “Understanding Bribery and Corruption in the Workplace” lesson, the first video in this two-part course, “Preventing International Bribery & Corruption.” This lesson covers what bribery and corruption can look like in the workplace and what you can do to prevent it from happening. After viewing, you’ll have practical strategies to respond to risky situations. By the end of this lesson, you’ll be equipped with the tools to recognize, avoid, and report unethical behavior—protecting both your professional integrity and your organization’s reputation. | BizLibrary |
| Understanding Confidentiality and Intellectual Property Issues and Problems (Part 1) | This presentation helps viewers understand confidential information, trade secrets, and intellectual property as well as the costs of protecting intellectual property. | BizLibrary |
| Understanding Conflicts of Interest (Part 1 of 4): Ethical Issues and Problems with Conflicts of Interest | This is the first part of a four part course that equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers. | BizLibrary |
| Understanding Conflicts of Interest (Part 2 of 4): Connecting the Character and Conflicts | This is the second part of a four part course that equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers. | BizLibrary |
| Understanding Conflicts of Interest (Part 3 of 4): What You Need to Know About Conflicts of Interest | This is the third part of a four part course that equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers. | BizLibrary |
| Understanding Conflicts of Interest (Part 4 of 4): Actions to Success with Conflicts of Interest | This is the fourth part of a four part course that equips participants to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers. | BizLibrary |
| Understanding Conflicts of Interest in the Workplace | Conflicts of interest come in all shapes and sizes. Financial interests, family interests, second jobs, and personal interests jockey for position ahead of the company’s interests. Every employee will struggle with a conflict of interest ethical dilemma and this course will prepare you to effectively deal with the situation and end up on top. This part of the course equips employees to deal with the variety of conflicts of interest dilemmas that employees face while on the job. It covers information relevant to all levels of employees and managers. | BizLibrary |
| Understanding Ethics with Dr. Sharon Freeman | Welcome to the “Understanding Ethics with Dr. Sharon Freeman” course that explains why ethics matters and how it correlates to a company’s framework. This eight-part course explores topics, such as systems and theories of ethics, applied ethics, frameworks for ethical decision-making, ethical dilemmas, challenges of ethics, business startups and ethics failures, and tools for promoting ethics in organizations. Ethics has always been a central concern in societies—and it always will be. By the end of this course, learners will understand how they can individually contribute to building a more ethical workplace and society. Author Dr. Sharon Freeman is a former chief ethics and compliance officer for a leading USAID international development implementer and is the owner and President of Gems of Wisdom Consulting. She also has experience as a development expert who has worked in 120 countries for leading development institutions such as the World Bank, the IFC, UNDP, USAID, the Asian and African Banks, and many private sector entities. | BizLibrary |
| Understanding Ethics: Applied Ethics | Welcome to the “Applied Ethics” lesson, which explores the ways people choose to harness ethics. This is the third lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. This video discusses a variety of questions that people use to judge whether a situation is ethical. | BizLibrary |
| Understanding Ethics: Business Startups and Ethical Failures | Welcome to the “Business Startups and Ethical Failures” lesson that discusses how the lack of ethics in startup companies can lead to consequential business failures. This is the seventh lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. This video highlights factors that delay or prevent business startups from having an early focus on ethics, as well as how to avoid them. | BizLibrary |
| Understanding Ethics: Challenges to Ethics | Welcome to the “Challenges to Ethics” lesson that examines current situations that are testing the concepts and application of ethics. This is the sixth lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. This lesson examines ethically challenging concepts in today’s society, such as the use of AI, the influence of social media, and the “whataboutism” tactic. | BizLibrary |
| Understanding Ethics: Decision-Making Frameworks | Welcome to the “Decision-Making Frameworks” lesson, which dives deeper into explaining the three broad frameworks for ethical decision-making that were discussed in the second lesson. This is the fourth lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. This lesson further discusses the consequentialist, duty, and virtue frameworks and compares each. | BizLibrary |
| Understanding Ethics: Defining Ethics | Welcome to the “Defining Ethics” lesson that explains what ethics is and why people should care about it. This is the first lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. In this video, viewers will be given a foundational definition and summary of what ethics is. | BizLibrary |
| Understanding Ethics: Ethical Dilemmas | Welcome to the “Ethical Dilemmas” lesson that defines ethical dilemmas and why they exist. This is the fifth lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. This video takes the definition of ethical dilemmas and explores various examples that exist in the public and private sectors. | BizLibrary |
| Understanding Ethics: Promoting Ethics in Organizations | Welcome to the “Promoting Ethics in Organizations” lesson that discusses the tools that public and private sectors have for promoting ethical behavior and avoiding ethical failures. This is the eighth lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. This video discusses ways for businesses and people to be more ethical. Learners will leave with the takeaway that ultimately, it is up to each individual to act ethically to inspire change. | BizLibrary |
| Understanding Ethics: Theories of Ethics | Welcome to the “Theories of Ethics” lesson which explains the various outlooks on ethics. This is the second lesson in this eight-part course, “Understanding Ethics with Dr. Sharon Freeman,” which explores why ethics matters and how it applies to business. During this video, individuals will learn about the systems and theories of ethics, which will then be broken down into three categories. Those three categories will then be broken down into three broad approaches to ethics. | BizLibrary |
| Unfortunate Effects of Lies | We will learn the history of lying and why we lie. We will learn how lying affects relationships and your job. We will explore effective approaches to eliminate the use of lying. Since the dawn of mankind, to avoid confrontation or embarrassment, our ancestors has to learn how to cooperate. In order to survive, they found a powerful tool that would get results by conveying a false impression. They discovered lying. It's ironic. We value honesty - yet we can be so sneaky. We value truth - yet lying is the number one reason people lose trust. Why do we do it? See how we learned to lie as a child and why we continue to lie as adults. More important, learn if telling the truth can make you healthier. | BizLibrary |
| What are you Worth? Ethics and Valuing Others | In conflicts that involve unethical acts towards others, it can be hard to understand why one person would want to treat another human unfairly. While it could be a number of reasons that would cause this poor behavior, it ultimately comes down to their inability to see the other person’s value. How you value others is a reflection of your character. In this course we will discuss the principle of human value and the importance of treating others with respect. | BizLibrary |
| Workplace Surveillance - Making You More Ethical or Scared? | Workplace monitoring and surveillance is designed to hold you accountable as an employee in a transparent environment. In this course you will learn how developing and maintaining good morals and ethics reduces fear when it comes to surveillance and monitoring. | BizLibrary |
| Your Responsibility for Confidential and Intellectual Property (Part 2) | This presentation helps employees understand their responsibility for protecting confidential information and intellectual property. It covers the various kinds of intellectual property, common copyright exceptions and limitations, and issues regarding gathering competitive business information. This content is also translated in Spanish. | BizLibrary |
First aid
| Course Name | Description | Partner |
|---|---|---|
| Bloodborne Pathogens | Bloodborne pathogens are contaminants found in human blood or other bodily fluids that can transmit diseases such as hepatitis, HIV, various hemorrhagic fevers and other illnesses. Bloodborne pathogens can enter your body through contact with an open wound or cut, through needlesticks or other contaminated sharp objects, or through sexual contact. They can also be inhaled or ingested. In order to prevent the spread of diseases caused by contaminated blood or bodily fluids, your organization has developed an Exposure Control Plan as required by OSHA’s Bloodborne Pathogens Standard. A major component of this plan is training on the control measures employees should follow to minimize the risk of exposure to potentially infectious materials. That’s the purpose of this program—to provide workers with an understanding of how they can be exposed to bloodborne pathogens and what procedures and precautions they should follow to avoid infection. Topics include the Bloodborne Pathogens Exposure Control Plan, routes of entry, universal precautions, disposal and disinfection of contaminated materials and responding to an exposure. This course is also translated in Spanish. | BizLibrary |
| Bloodborne Pathogens | Bloodborne pathogens are microorganisms such as viruses or bacteria that, if present in blood, can cause disease in humans. These pathogens can be transmitted from an infected person to a healthy person by contact with infected blood or other bodily fluids. There are a number of relatively simple actions which can be taken to drastically reduce the chance of exposure to bloodborne pathogens. Depending on the type of work being done, workplace practices and methods can be modified to minimize the chance of exposure. Proper personal protective equipment is an important component in preventing the transfer of bloodborne pathogens from an infected person to a healthy person. | BizLibrary |
| Bloodborne Pathogens for Canada | Bloodborne pathogens are microorganisms such as viruses or bacteria that, if present in blood, can cause disease in humans. These pathogens can be transmitted from an infected person to a healthy person by contact with infected blood or other bodily fluids. There are a number of relatively simple actions which can be taken to drastically reduce the chance of exposure to bloodborne pathogens. Depending on the type of work being done, workplace practices and methods can be modified to minimize the chance of exposure. Proper personal protective equipment is an important component in preventing the transfer of bloodborne pathogens from an infected person to a healthy person. | BizLibrary |
| Bloodborne Pathogens for Hospitality | Bloodborne pathogens are microorganisms such as viruses or bacteria that, if present in blood, can cause disease in humans. These pathogens can be transmitted from an infected person to a healthy person by contact with infected blood or other bodily fluids. In the hospitality industry, which includes hotels and motels, employees may come into contact with blood or other possibly infectious bodily fluids. This can happen when cleaning rooms, stripping beds, and handling laundry. Given the risk of exposure to bloodborne pathogens, this course will cover how workers can recognize the dangers of possible infection, what precautions are needed to minimize the risk, and what procedures to follow if exposed to possibly infectious bodily fluids. | BizLibrary |
| Bloodborne Pathogens in Commercial and Industrial Facilities | MARCOM's Video On Demand (VOD) program on Bloodborne Pathogens in Commercial and Industrial Facilities provides essential information while assisting commercial and industrial organizations in fulfilling the training requirements contained in the OSHA Bloodborne Pathogens Standard. Bloodborne diseases continue to pose major health problems. Increasing infection rates for Hepatitis B and Hepatitis C are now making them as serious a concern as HIV, the virus which can often lead to AIDS. So it’s more important than ever for employees to understand the hazards of bloodborne pathogens, the policies and practices that can prevent their transmission, and the OSHA regulations that address them. Areas included in the program include bloodborne pathogens, such as HIV and Hepatitis, infection and the Exposure Control Plan, methods of exposure control, personal protection and vaccination, housekeeping and Regulated Waste, accidental exposure procedures and more. This content is also translated in Spanish. | BizLibrary |
| Bloodborne Pathogens in First Response Environments | MARCOM's Video On Demand (VOD) program on Bloodborne Pathogens in First Response Environments provides essential information while assisting first responder organizations in fulfilling the training requirements contained in the OSHA Bloodborne Pathogens Standard. Bloodborne diseases continue to pose major health problems. Increasing infection rates for Hepatitis B and Hepatitis C are now making them as serious a concern as HIV, the virus which can often lead to AIDS. So it’s more important than ever for employees to understand the hazards of bloodborne pathogens, the policies and practices that can prevent their transmission, and the OSHA regulations that address them. Areas included in the program include HIV, Hepatitis and sources of infection, the Exposure Control Plan, biohazard labeling, reducing the risk of exposure, personal protective, equipment, Hepatitis vaccinations, post-exposure procedures and more. This content is also translated in Spanish. | BizLibrary |
| Bloodborne Pathogens in Healthcare | Welcome to the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. This course, which comprises seven video lessons, describes the most common bloodborne pathogens and explains the methods of control used to limit the transmission of such infections. In addition, this video course covers warning label and recordkeeping requirements. Ultimately, viewers should have a strong understanding of how to respond in the case of a sharps injury or other exposure incident and what they can expect out of post-exposure evaluation and follow-up. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). (Keywords: OSHA, blood, OPIMs, labels, recordkeeping) | BizLibrary |
| Bloodborne Pathogens in Healthcare Facilities | MARCOM's Video On Demand (VOD) program on Bloodborne Pathogens in Healthcare Facilities provides essential information while assisting healthcare organizations in fulfilling the training requirements contained in the OSHA Bloodborne Pathogens Standard. Bloodborne diseases continue to pose major health problems. Increasing infection rates for Hepatitis B and Hepatitis C are now making them as serious a concern as HIV, the virus which can often lead to AIDS. So it’s more important than ever for employees to understand the hazards of bloodborne pathogens, the policies and practices that can prevent their transmission, and the OSHA regulations that address them. Areas included in the program include HIV, Hepatitis and sources of infection, the Exposure Control Plan, biohazard labeling, reducing the risk of exposure, personal protective, equipment, Hepatitis vaccinations, post-exposure procedures and more. | BizLibrary |
| Bloodborne Pathogens: Evaluation and Follow-Up | Welcome to the “Bloodborne Pathogens in Healthcare: Evaluation and Follow-Up” video lesson, which highlights what an organization must do in the aftermath of an exposure incident. This lesson is the fifth of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. During this lesson, viewers will learn the measures that will be taken during post-exposure evaluation and follow-up provided at no charge by the employer. Learners will also consider the testing and other follow-up measures based on type of bloodborne pathogen. (Keywords: OSHA, blood, OPIMs, HIV, hepatitis B, hepatitis C, precautions) | BizLibrary |
| Bloodborne Pathogens: Exposure Incidents | Welcome to the “Bloodborne Pathogens in Healthcare: Exposure Incidents” video lesson, which describes how to respond in the event someone experiences occupational exposure to bloodborne pathogens at work. This lesson is the fourth of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. In this lesson, viewers will learn the three key steps for managing exposure and consider post-exposure treatment options for the three primary types of bloodborne pathogens. (Keywords: OSHA, blood, OPIMs, HIV, hepatitis B, hepatitis C, emergency) | BizLibrary |
| Bloodborne Pathogens: Introduction | Welcome to the “Bloodborne Pathogens in Healthcare: Introduction” video lesson, which examines the basics of the Occupational Safety and Health Administration’s bloodborne pathogens standard. This lesson is the first of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. In this lesson, viewers will learn the difference between blood and other potentially infectious materials, become familiar with the three most common bloodborne pathogens, and discover how such diseases are transmitted. In addition, learners will take a look at vaccination options and bloodborne pathogen training requirements. (Keywords: OSHA, OPIMs, HIV, hepatitis B, hepatitis C) | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk | Welcome to the "Bloodborne Pathogens: Learn Your Risk" series of lessons meant to teach you how to be compliant with OSHA’s bloodborne pathogen standards. This course, which comprises six lessons, provides basic information about bloodborne pathogens, including information on modes of transmission, exposure control plans, tasks and activities that may put you at risk, and training. It also describes methods of control and how to handle an exposure incident. In the end, learners will understand that safety is the top priority and that proper actions must be taken to prevent or, if necessary, deal with bloodborne pathogen exposure. | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk - Exposure Incidents | Welcome to the lesson "Bloodborne Pathogens: Learn Your Risk -- Exposure Incidents," designed to teach viewers about appropriate emergency actions for the designated first responder, as well as potential emergency procedures the organization may include in their policies. This lesson is the third of six in the “Bloodborne Pathogens: Learn Your Risk” series, meant to teach you how to be compliant with OSHA’s bloodborne pathogen standards. After viewing, learners will feel more prepared to handle an emergency situation when it comes to potential bloodborne pathogen exposure. This is a new version of the popular 2017 title with the same name. | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk - Labeling Requirements | Welcome to the lesson "Bloodborne Pathogens: Learn Your Risk – Labeling Requirements," designed to teach viewers about the requirements surrounding the universal biohazard symbol This lesson is the fifth of six in the “Bloodborne Pathogens: Learn Your Risk” course, meant to teach you how to be compliant with OSHA’s bloodborne pathogen standards. After viewing, learners will understand the labeling requirements and exceptions for the biohazard label. This is a new version of the popular 2017 title with the same name. | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk - Methods of Control | Welcome to the "Bloodborne Pathogens: Learn Your Risk – Methods of Control” lesson, designed to teach viewers about This is the second of six in the "Bloodborne Pathogens: Learn Your Risk" course, which is meant to teach you how to be compliant with OSHA’s bloodborne pathogen standard. From this lesson, viewers will learn about methods of control, including engineering controls and work practice controls. Learners will also understand the importance of universal precautions and housekeeping in preventing the spread of bloodborne pathogens, as well as information about the hepatitis B vaccine. This is a new version of the popular 2017 title with the same name. | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk - Personal Protective Equipment (PPE) | Welcome to the lesson "Bloodborne Pathogens: Learn Your Risk – Personal Protective Equipment (PPE)," designed to teach viewers about employer requirements surrounding PPE when they have an occupational risk of exposure to bloodborne pathogens. This lesson is the fourth of six in the “Bloodborne Pathogens: Learn Your Risk” course, meant to teach you how to be compliant with OSHA’s bloodborne pathogen standards. After viewing, learners will understand the employer’s responsibilities when it comes to PPE. It also covers general best practices for protecting against bloodborne pathogens when removing and decontaminating PPE. This is a new version of the popular 2017 title with the same name. | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk - Requirements for Medical Evaluations | Welcome to the lesson, "Bloodborne Pathogens: Learn Your Risk – Requirements for Medical Evaluations”, designed to teach viewers about employer requirements concerning medical evaluation and follow-up after an exposure incident. This lesson is the final of six in the “Bloodborne Pathogens: Learn Your Risk” course, meant to teach you how to be compliant with OSHA’s bloodborne pathogen standards. After viewing, learners will be informed of the process for receiving medical treatment after they may have been exposed to bloodborne pathogens or OPIMs. | BizLibrary |
| Bloodborne Pathogens: Learn Your Risk - Understanding the Basics | Welcome to the "Bloodborne Pathogens: Learn Your Risk – Understanding the Basics” lesson, designed to introduce employees who have occupational exposure to bloodborne pathogens to OSHA’s requirements to protect them from diseases. This is the first of six lessons in the “Bloodborne Pathogens: Learn Your Risk” course, which is meant to teach you how to be compliant with OSHA’s bloodborne pathogen standard. From this lesson, the viewer will learn what bloodborne pathogens are and how they are spread. The lesson also explains OSHA requirements for exposure control plans and describes tasks and activities that are likely to cause exposure. Finally, the lesson discusses OSHA’s training standards. This is a new version of the popular 2017 title with the same name. | BizLibrary |
| Bloodborne Pathogens: Methods of Control | Welcome to the “Bloodborne Pathogens in Healthcare: Methods of Control” video lesson, which addresses the various aspects of a proper exposure control plan. This lesson is the second of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. During this lesson, viewers will learn about the three primary methods of control employers leverage to minimize occupational exposure to bloodborne pathogens: engineering controls, work practice controls, and personal protective equipment. Learners will also discover the role of housekeeping in preventing the transmission of bloodborne pathogens. (Keywords: OSHA, blood, OPIMs, PPE, Needlestick Safety and Prevention Act) | BizLibrary |
| Bloodborne Pathogens: Recordkeeping | Welcome to the “Bloodborne Pathogens in Healthcare: Recordkeeping” video lesson, which describes the recordkeeping requirements laid out by the Occupational Safety and Health Administration’s bloodborne pathogen standard and the Needlestick Safety and Prevention Act. This lesson is the sixth of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. Throughout this lesson, learners will become familiar with the rules and specifications for maintaining records of exposed employees, occupational injuries and illnesses, sharps injuries, and bloodborne pathogen training. (Keywords: OSHA, blood, OPIMs) | BizLibrary |
| Bloodborne Pathogens: Sharps Injuries | Welcome to the “Bloodborne Pathogens in Healthcare: Sharps Injuries” video lesson, which describes how to reduce healthcare employees’ occupational exposure to bloodborne pathogens through safer handling of sharps. This lesson is the last of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. In this lesson, learners will become familiar with the four basic requirements laid out in the Needlestick Safety and Prevention Act. In addition, viewers will learn helpful tips for carefully handling sharps. (Keywords: OSHA, blood, OPIMs) | BizLibrary |
| Bloodborne Pathogens: The Unexpected Hazard, Concise | Bloodborne pathogens are sometimes called the "unexpected hazard" because, for most of us, we just don't expect to come into contact with blood or bodily fluids when performing our normal job duties. Nevertheless, an unexpected encounter with bloodborne pathogens can happen at anytime. Responding properly when confronted with blood and other bodily fluids is critical to your health and safety. The purpose of this program is to provide viewers with the knowledge needed to take the appropriate actions when unexpectedly encountering bloodborne pathogens. Topics include modes of transmission, the Exposure Control Plan, occupational exposure, universal precautions, barrier devices, handling, disposal and disinfection of potentially infectious materials, and responding to an exposure. This content is also translated in Spanish. | BizLibrary |
| Bloodborne Pathogens: Warning Labels | Welcome to the “Bloodborne Pathogens in Healthcare: Warning Labels” video lesson, which sheds light on the labeling and tagging requirements for contaminated items. This lesson is the third of seven in the “Bloodborne Pathogens in Healthcare” video course intended to help healthcare workers steer clear of infectious diseases as they perform their duties. Throughout this lesson, learners will become familiar with the appropriate look and usage of warning labels, as well as exceptions when labels aren’t required. (Keywords: OSHA, blood, OPIMs, regulated waste, labels, tags) | BizLibrary |
| Cal/OSHA Bloodborne Pathogens | Bloodborne pathogens are tiny microorganisms in human blood that can cause diseases in humans, including various types of Hepatitis and HIV. Understanding the hazards presented by bloodborne pathogens and controlling employee exposure by following safe work practices is critical to prevent the spread of bloodborne diseases. This program provides an overview of California OSHA’s requirements related to bloodborne pathogens while showing your workers how they can control their exposure by following universal precautions and other methods for avoiding contact. Topics include occupational exposure, routes of entry, risk identification, avoiding contact to prevent exposure, use of barrier devices, safe handling of potentially infectious material, decontamination and disposal of contaminated items and how to respond to an exposure. This content is also translated in Spanish. | BizLibrary |
| Cut and Puncture Wound Prevention | Workplaces are full of cut and puncture wound hazards. Some cuts are minor and can be simply addressed by those trained in first aid; others require a trip to the emergency room. This course discusses how to treat cuts and puncture wounds, and more importantly, how to prevent even minor injuries from occurring in the first place. | BizLibrary |
| Effective First Aid | Welcome to the “Effective First Aid” course, comprising 11 lessons, designed to give you the essentials for addressing common medical emergencies that may occur in the workplace. Knowing the correct first aid techniques can reduce further damage and be lifesaving in a time of need. This course starts with a lesson on the emergency basics you need to know to respond appropriately to medical emergencies. Then, lessons on heat stress, dehydration, using an AED, cardiac arrest and heart attacks, head injuries and concussions, and bites and scratches—from animal and human—follow. The course also features lessons on first aid treatment for breathing emergencies and choking; broken bones, fractures, and dislocations; bleeding, sprains, and strains; and finally, anaphylaxis and anaphylactic shock. While in-person first-aid training is important and effective in preparing you for responding to medical emergencies, this course offers a refresher of how to quickly recognize and respond with correct first aid treatment for these critical situations. | BizLibrary |
| Effective First Aid: Anaphylaxis and Anaphylactic Shock | Welcome to the “Anaphylaxis and Anaphylactic Shock” lesson, the final of 11 in the “Effective First Aid” course. This lesson covers what anaphylaxis is, how to recognize when it’s happening, and how to properly respond. It also covers how to use an epinephrine autoinjector (EpiPen). After viewing, learners will be able to recognize and respond to an emergency due to a severe allergic reaction. | BizLibrary |
| Effective First Aid: Bites and Scratches | Welcome to the “Bites and Scratches” lesson, the seventh of 11 in the “Effective First Aid” course. This lesson delves into treating injuries caused by animals and humans. First, this lesson covers the guidelines to follow when working in areas where animals may be present. Then, it outlines the first-aid treatment if a bite or scratch occurs. This lesson also covers when to seek immediate medical care, as bites and scratches present infection risk. Human bites and scratches also happen in a variety of workplace settings, so this lesson addresses how to respond if those situations occur. | BizLibrary |
| Effective First Aid: Bleeding, Sprains, and Strains | Welcome to the “Bleeding, Sprains, and Strains” lesson, the tenth of 11 the “Effective First Aid” course. This lesson covers how to treat minor wounds with first aid, walking through steps on controlling bleeding, cleaning the wound, and bandaging it. It also gives the essentials for addressing major, life-threatening wounds, and the best first-aid actions to take while you wait for medical help to arrive. Finally, the lesson concludes on how to recognize and respond to a sprain or strain, and when medical services are required. | BizLibrary |
| Effective First Aid: Breathing Emergencies | Welcome to the “Breathing Emergencies” lesson, the eighth of 11 in the “Effective First Aid” course. This lesson addresses the common causes of breathing emergencies and how to respond effectively, such as an allergic reaction or choking on food, and the best actions to take while waiting for medical help. Viewers will also get a refresher on techniques like the Heimlich maneuver and CPR, though in-person training is recommended. | BizLibrary |
| Effective First Aid: Broken Bones, Fractures, and Dislocations | Welcome to the “Broken Bones, Fractures, and Dislocations” lesson, the ninth of 11 in the “Effective First Aid” course. This lesson focuses on recognizing fractures and dislocations and when medical help is required, walking the viewer through the appropriate first-aid treatment. After viewing, learners will know what to do while waiting for medical help to arrive, including how to immobilize an injury and reduce pain. | BizLibrary |
| Effective First Aid: Cardiac Arrest and Heart Attacks | Welcome to the “Cardiac Arrest and Heart Attacks” lesson, the fifth of 11 in the “Effective First Aid” course. This lesson focuses on identifying a cardiac arrest and a heart attack, recognizing symptoms of each, and a step-by-step guide on how to respond in an emergency situation. | BizLibrary |
| Effective First Aid: Dehydration | Welcome to the “Dehydration” lesson, the third of 11 in the “Effective First Aid” course. Dehydration can become severe if not addressed promptly. This lesson teaches you to recognize warning signs and symptoms of mild to severe dehydration. It covers important first-aid steps to take if you recognize that you or someone else is showing signs of dehydration, and how to prevent it from happening. | BizLibrary |
| Effective First Aid: Emergency First Aid to Know | Welcome to the “Emergency First Aid to Know” lesson, the first of 11 in the “Effective First Aid” course, designed to give you the essentials for addressing common medical emergencies that may occur in the workplace. This lesson gives the core basic knowledge of first aid, including the primary goals of first aid, general practices, and how to address common situations that especially benefit from first aid, including bleeding, shock, and allergic reactions. | BizLibrary |
| Effective First Aid: Head Injuries and Concussions | Welcome to the “Head Injuries and Concussions” lesson, the sixth of 11 in the “Effective First Aid” course. This lesson covers how to recognize head injuries and concussions, including symptoms like dizziness and confusion and when medical services should be contacted. Then, this lesson dives into how to prevent head injuries from occurring, including safe practices, and the importance of responding to all head injuries. Then, viewers will learn the first-aid treatment for minor head injuries so they can be prepared to respond in these critical situations. | BizLibrary |
| Effective First Aid: Heat Stress | Welcome to the “Heat Stress” lesson, the second of 11 in the “Effective First Aid” course. This lesson explores what heat stress is and how it can lead to life-threatening heat-related illnesses, such as heat stroke. This lesson focuses on recognizing symptoms of heat stress, what to do if you suspect you or someone else is experiencing symptoms of heat stress, and how to prevent heat stress from occurring, including OSHA’s heat index and acclimatization. | BizLibrary |
| Effective First Aid: Using an Automated External Defibrillator (AED) | Welcome to the “Using an Automated External Defibrillator (AED)” lesson, the fourth of ten in the “Effective First Aid” course. This lesson provides a guide to what an AED is, what situations benefit from the shock of an AED, and a step-by-step walkthrough of how to use one (though in-person training is recommended). Knowing the proper timing of when to retrieve and use an AED is important in an emergency, so this lesson also reviews how to respond if you think someone is going into cardiac arrest at work. | BizLibrary |
| First Aid - Alcohol and Drug Overdose | Alcohol and drug overdoses are serious situations at work. They can lead to poor job performance, workplace violence, severe injuries, and even death. In this course, you’ll learn some common types of drugs that can be overdosed on, symptoms of alcohol and drug overdoses, best practices for interacting with someone who’s overdosed on alcohol or drugs, and first aid to help the person who’s overdosed. | BizLibrary |
| First Aid - Animal and Human Bites and Scratches | People can receive bites or scratches from small animals, larger animals including livestock and large predatory animals, and even other humans. All of these may be situations that require at least simple, basic first aid, and in some cases they may require additional emergency medical care. In this course, you’ll learn the basics of what to do if someone is bitten or scratched by a small animal, livestock, a larger predatory animal, or another person. | BizLibrary |
| First Aid - Automated External Defibrillator (AED) | In some first aid situations, the victim’s heart will be beating too quickly or in an irregular manner. In cases like these, an automated external defibrillator, also known as an AED, can be used to shock the person’s heart back into a normal rhythm. In this course, you’ll learn when and how to use an AED, including an automatic AED and a semi-automatic AED. | BizLibrary |
| First Aid - Bleeding Emergencies | There are certain cases when a person is bleeding that are always emergencies. These include extreme blood loss, amputations, abdominal evisceration wounds, sucking chest wounds, and internal bleeding. This course explains the importance of calling for emergency medical assistance in these situations and lists the appropriate steps of first aid to provide. | BizLibrary |
| First Aid - Breathing Emergencies | People can have difficulty breathing for many reasons; these can be universally referred to as breathing emergencies. Breathing emergencies can be caused by choking, a punctured lung, an allergic reaction, exposure to chemicals or other toxins, asthma, and other causes. In this course you’ll learn more about the causes of breathing emergencies, symptoms of breathing emergencies, how to provide first aid, and you'll get guidance on calling for emergency medical assistance. | BizLibrary |
| First Aid - Broken Bones and Dislocations | Broken and dislocated bones are a common injury in all walks of life, including at the workplace. By following safe work practices, properly guarding hazards, and wearing appropriate PPE, these injuries can be avoided. However, in some cases, broken bones will still occur. In this course you’ll learn some different types of broken bones and dislocations and how to provide first aid for them. You’ll also get some guidelines for when it’s necessary to summon emergency medical assistance to transport the person for additional medical care after first aid is provided. | BizLibrary |
| First Aid - Burns | Burns are a common occurrence in life, including at work. These may be something as simple as a sunburn or as frightening as a radiation burn. Burns are generally discussed in terms of their severity—first degree, second degree, and third degree. In this course, you’ll learn how to prevent burns from occurring at work, how to recognize the degree of a burn, how to provide first aid for different degrees of burns, and how to provide first aid for special types of burns, including electrical burns, burns from chemical spills, and thermal (heat) burns. | BizLibrary |
| First Aid - Cardiopulmonary Resuscitation (CPR) | If a person’s not breathing and their heart is not beating, they can die or suffer permanent brain damage very quickly. In situations like this, it’s important to know how to perform cardiopulmonary resuscitation, or CPR. This course explains when and how to perform cardiopulmonary resuscitation. The proper process for providing Hands-Only CPR is also explained. | BizLibrary |
| First Aid - Dehydration | Dehydration can be a serious health concern and if severe enough, can even be fatal. This course explains ways to stay properly hydrated, explains how people get dehydrated and symptoms of dehydration, and explains first aid techniques for mild and severe dehydration. | BizLibrary |
| First Aid - Diabetic Emergencies | Diabetes is a disease that is becoming increasingly more common in the United States and in other parts of the world. As a result, the chances that you or a coworker may suffer from a diabetes-related health emergency have increased as well. In this course, you’ll get a basic idea of what diabetes is, learn how to recognize symptoms of a diabetes-related health crisis, and will learn some tips for providing first aid to a person suffering from a diabetic emergency, including both high blood sugar (hyperglycemia) and low blood sugar (hypoglycemia). | BizLibrary |
| First Aid - Eye Injuries | A person’s eye can be injured easily while on the job. As a result, safety glasses or similar eye and face protection is important when appropriate. In addition, however, workers should know how to provide first aid for eye injuries suffered at work. This course covers first aid for eye injuries from chemicals, cuts and scratches, and for objects embedded in the eye, and provides general procedures for using safety showers and safety eyewashes. | BizLibrary |
| First Aid - Fire Ant Bites and Stings | Fire ants are aggressive ants that sometimes bite and sting. This course explains where in the U.S. fire ants are most commonly found and, within those regions, the types of areas you’re most likely to find them. It gives tips for bite/sting prevention, and discusses first aid procedures for bites and stings, including first aid for people who are allergic to the bites and stings. | BizLibrary |
| First Aid - Flying Insect Stings | Flying insects, such as bees, wasps, hornets, yellow jackets, and even so-called “killer bees” are common throughout the United States. In most cases, they aren’t aggressive and they don’t seek to sting humans. However, when stings do occur, they’re typically minor and require only limited first aid. In other cases, however, especially if the person who’s stung is allergic to the sting, or if the person is stung many times, the situation can be quite severe or even potentially fatal. In this course, you’ll learn how to avoid being stung by flying insects, what to do if someone has been stung and is having a mild reaction, and what to do in the event of a severe reaction to a flying insect sting, including what to do if the stung person is allergic. | BizLibrary |
| First Aid - Head Injuries and Concussions | Head injuries are common at work. In some cases, they can be quite minor, but in others, they can be very serious or even deadly. In this course, you’ll learn some tips for avoiding head injuries, how to recognize a concussion, how to provide first aid for minor and more serious head injuries, and how to provide first aid if the person has lost consciousness. | BizLibrary |
| First Aid - Head, Neck, Back, and Spine Injuries | Injuries to the head, neck, back, or spine can be especially dangerous because they can involve damage to the brain or spine, leading to death or permanent paralysis. This course describes the potential severity of these injuries, lists some tips for recognizing potentially serious injuries to the head, neck, back, or spine, and provides first aid tips for these situations. | BizLibrary |
| First Aid - Heart Attacks and Cardiac Arrest | Heart attacks and cardiac arrest are both health emergencies involving the heart. They are relatively common in America and they can lead to death if the person doesn’t get rapid first aid followed up by prompt medical care. This course explains what heart attacks and cardiac arrest are, how to recognize their symptoms, how to provide first aid, and the importance of summoning additional medical care for people suffering heart attacks and cardiac arrest. | BizLibrary |
| First Aid - Initial Steps | It’s not always clear what to do in a situation that requires first aid. Especially if it’s an emergency situation. This course spells it out, providing guidelines for what to do in an emergency first aid situation, and the order in which to do them. The course introduces a method called “DR. ABC” that stands for looking for danger before responding; checking to see if the victim is responsive; checking to see if the victim’s airway is clear; checking to see if the victim is breathing; and checking to see if the victim’s circulatory system is working. The course also explains the purpose (and limits) of emergency first aid, and the importance of summoning emergency medical assistance. Finally, it provides some general legal information about providing first aid. | BizLibrary |
| First Aid - Poisoning | The word “poison” is a general term used to describe a substance that can cause illness or death. Poisons can include many things, including medicines, drugs, household products, workplace chemicals, plant and animal toxins, and gases. Poisons can be ingested, inhaled, injected, or absorbed into the body. This course explains what poisons are, lists some common poisons, gives tips for preventing exposure to poisons, explains the importance of contacting a Poison Control Center in the event of a poisoning, and explains first aid procedures for poison exposures. | BizLibrary |
| First Aid - Seizures | A seizure is caused when there is sudden, abnormal electrical activity in the brain. Causes of seizures include diseases, such as epilepsy, brain injuries, fever, and reactions to drugs. Although most seizures are brief and cause no lasting harm, some seizures may be prolonged, presenting both immediate danger and long-term effects. In this course, you’ll learn about the symptoms and causes of seizures as well as first aid to provide a person experiencing a seizure. | BizLibrary |
| First Aid - Shock | When a person goes into shock, it can be a very serious and even fatal health situation. As a result, this course will explain some reasons people go into shock, list some symptoms of shock, explain first aid to provide to someone in shock, and note the importance of calling for qualified medical assistance to aid someone in shock. | BizLibrary |
| First Aid - Snake Bites | Bites from snakes of any type can be hazardous and require first aid. This is especially true with bites from poisonous snakes. This course focuses on first aid for bites from the four most common poisonous snakes in the United States: rattlesnakes, water moccasins, coral snakes, and copperheads. Information focuses on snake identification, bite prevention, and proper first aid. | BizLibrary |
| First Aid - Spider Bites | Spider bites are typically minor issues, but they can be more serious. And that’s especially true in the U.S. if the spider is a black widow, a brown recluse, or a hobo spider. In this course, you’ll learn basic first aid for minor spider bites. In addition, you’ll learn what black widows, brown recluses, and hobo spiders look like; where in the U.S. they tend to live; the kind of areas they’re commonly found in; why they tend to bite and how to avoid their bites; proper PPE to wear when in an area they may live in; symptoms of their bites; first aid for their bites; and the importance of calling for qualified medical care if one of these three spiders has bitten someone. | BizLibrary |
| First Aid - Sprains and Strains | Sprains and strains aren’t the most serious injury a person can experience at work, but they are among the most common. This course explains what sprains and strains are, explains the RICE method for training sprains and strains, and gives tips on when a person with a strain or sprain should seek additional medical care. | BizLibrary |
| First Aid - Stroke | A stroke is a serious medical issue requiring emergency medical assistance. This course explains some causes and types of strokes, lists common stroke symptoms, introduces the American Stroke Association’s F.A.S.T. method for identifying stroke symptoms and calling for first aid, and provides first aid procedures. | BizLibrary |
| First Aid - Tick Bites | Ticks are small insects commonly found in grassy areas pretty much everywhere in the United States. They bite people and suck their blood; while doing so, they can transmit many dangerous diseases to the person they’re biting, with Lyme disease being the most notable. In this course, you’ll learn what a tick looks like and where ticks live; how to avoid being bitten by a tick; how to inspect your body for ticks; how to remove a tick from your body if you have been bitten; first aid for tick bites; symptoms of tick bites and serious reactions to tick bites; and tips for seeking medical care after a tick bite. | BizLibrary |
| First Aid - Unconsciousness | People can lose consciousness for many reasons. This course explains some of the most common reasons, explains the importance of calling for qualified medical assistance, and gives tips for providing first aid. | BizLibrary |
| First Aid for Seizures | Welcome to the "First Aid for Seizures" lesson intended to teach the correct response to someone having a seizure around you. This lesson describes what different types of seizures look like and how to properly respond in each situation. It also addresses the incorrect advice that circulates around seizures and explicitly describes scenarios in which emergency help is needed and when it’s not. Ultimately, learners should feel prepared to jump in to help if someone around them has a seizure. | BizLibrary |
| First Aid: Until Help Arrives | Your employees never know when they'll have to respond to an injured co-worker, so it is crucial that they know what to do until help arrives. First aid, as well as knowing what to do and knowing what not to do in an emergency, can greatly reduce the extent of a person's injuries and can even save his or her life. In this program, best-selling author/EMT Martin Lesperance shares experiences and tips he's learned from 25 years of working in emergency services while showing viewers how to respond in a variety of emergency situations. This content is also translated in Spanish. | BizLibrary |
| Hazardous Wildlife: Bugs and Snakes | Welcome to the “Hazardous Wildlife: Bugs and Snakes” video lesson. This lesson is designed to teach viewers how to prevent bites and stings from wildlife like insects and snakes. This lesson covers first aid treatment for mild and severe allergic reactions from stings, as well as what to do for venomous bites. After viewing, learners will feel more confident that they can prevent stings and bites from occurring, and they’ll be ready to spring to action if something does happen while doing outdoor work. | BizLibrary |
| Hazardous Wildlife: Poisonous Plants | Welcome to the “Hazardous Wildlife: Poisonous Plants” video lesson. This lesson is designed to teach viewers how to identify common poisonous plants, how to prevent exposure, and proper first aid treatment for allergic reactions. This lesson covers identification for poison ivy, poison oak, and poison sumac. After viewing, learners will feel more confident that they can tell which plants they should stay away from and know what to do if they think they were exposed. | BizLibrary |
| Safety Case Study: First Aid Administration | Accidents and injuries can happen at work. Forgoing medical care and first aid can result in injuries becoming more severe than if they were treated earlier. In this short scenario, you will see how disregarding an eye injury resulted in major vision loss. | BizLibrary |
| Saving Lives with AEDs | Welcome to the "Saving Lives with AEDs" video lesson intended to educate viewers on the importance of automated external defibrillators (AEDs) in the workplace, how AEDs treat sudden cardiac arrest, the signs of sudden cardiac arrest, and how to best utilize AEDs in the workplace. This lesson is intended for both administrators that are deciding to install AEDs, as well as the employee who may need to use them. This lesson also details where AEDs should be installed in the workplace and their associated costs and certifications. This lesson directs the viewer to the American Red Cross video on how to use an AED while waiting for EMS to arrive. (Keywords: CPR) | BizLibrary |
Food safety
| Course Name | Description | Partner |
|---|---|---|
| Back Safety in Food Processing and Handling Environments | MARCOM's Video On Demand (VOD) program on Back Safety in Food Processing and Handling Environments discusses situations that can lead to back injuries and what employees can do to avoid them… both at work and at home. More than one million back injuries occur in the workplace every year. They not only cause employees significant back pain, but also result in days missed from work, lost wages and reduced productivity. But back injuries can be avoided. Areas included in the program include information on the structure of the back, the sources of back pain and injuries, the importance of good posture, how to lift objects without injuring your back, developing healthy habits to keep your back pain-free, and more. This content is also translated in Spanish. | BizLibrary |
| Cleaning and Sanitizing in Food Processing and Handling Environments Part I: Cleaning | MARCOM's Video On Demand (VOD) program on Cleaning and Sanitizing in Food Processing and Handling Environments Part I: Cleaning discusses how cleaning helps to eliminate microorganisms, and provides effective cleaning methods that employees can use to prevent contamination in their facility. This content is also translated in Spanish. | BizLibrary |
| Cleaning and Sanitizing in Food Processing and Handling Environments Part II: Sanitizing | MARCOM's Video On Demand (VOD) program on Cleaning and Sanitizing in Food Processing and Handling Environments Part II: Sanitizing provides employees with valuable information about the sanitizing process, and sanitizing procedures that they can use to help to keep food products free from contamination. This content is also translated in Spanish. | BizLibrary |
| Cleaning and Sanitizing: Wet Cleaning in Food Manufacturing | Maintaining a clean and sanitized environment is crucial in food manufacturing to ensure the safety and quality of food products. In this course, we will explore why wet cleaning is preferred in certain scenarios, delve into effective wet cleaning methods and materials used, and examine real-world applications to highlight best practices. By the end of this course, employees should have a clear understanding of how to implement and optimize wet cleaning processes. | BizLibrary |
| Dealing with Allergens in Food Processing and Handling Environments | This course presents fundamental information on dealing with allergens in food processing and handling environments. Upon completing this course, employees should: - Understand what food allergens are and how to protect people with allergies from them. - Know the procedures that should be followed when dealing with both non-allergen and allergen foods to avoid cross contamination. - Be able to recognize the nine major food allergens that they can encounter. - Understand the cleaning processes that should be used to remove allergens in food manufacturing environments. - Know the FDA requirements that need to be followed to make sure food is labeled properly in your facility. | BizLibrary |
| Food Allergens: Introduction | Every three minutes a food allergy sends someone to the emergency room in the United States. Understanding major food allergens and their effects on those with allergies is crucial to providing much-needed trust and safety to consumers. This online course focuses on an introduction to food allergens, the differences between food allergies and sensitivities, and the consequences of food allergens on those with allergies. It also walks through the Food and Drug Administration’s (FDA) nine Major Food Allergens and how to identify those allergens on labels. | BizLibrary |
| Food Allergens: Proper Handling | With food allergies having such a profound effect on the food industry and public health, what steps can be taken to prevent allergen recalls and reactions and earn the trust of your consumers? The first line of defense standing between public safety and recalls are the employees carrying out the day-to-day manufacturing functions. Everyone plays a critical role in proper food handling, from receiving and batching to sanitation and maintenance. This course will review how each role plays a key part in food allergen management and the best practices for allergen handling in your facility. | BizLibrary |
| Food Handling Safety | Welcome to “Food Handling Safety,” a six-part course based on FDA Food Code guidance designed to equip food handlers with essential knowledge and skills to keep food safe, prevent contamination, and reduce the risk of foodborne illness. Professionals in food handling must follow important safety practices to prevent contamination and foodborne illnesses from occurring. Through these lessons, learners will explore key practices such as personal hygiene, cleaning and sanitizing, temperature control, and the safe handling of allergens and raw foods. Whether you're new to food service or refreshing your knowledge, this course provides practical, up-to-date guidance for maintaining a safe and compliant food environment. By the end of this experience, you’ll have what you need to apply food safety procedures confidently and help maintain a safe and healthy environment for food. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Food Handling Safety: Cleaning and Sanitizing | Welcome to “Cleaning and Sanitizing,” the fourth lesson in the six-part “Food Handling Safety” course, which follows FDA Food Code guidance to help food handlers maintain a clean and safe environment. This lesson explains the difference between cleaning and sanitizing and why both are essential for preventing foodborne illness. Viewers will learn when and how to clean and sanitize food-contact surfaces, including a step-by-step breakdown of the five key actions required for effective sanitizing. By the end, learners will understand how to reduce the risk of contamination by properly maintaining kitchen tools, equipment, and work surfaces. | BizLibrary |
| Food Handling Safety: Controlling Food Temperatures | Welcome to “Controlling Food Temperatures,” the sixth lesson in the “Food Handling Safety” course, which follows FDA Food Code guidance to help food handlers maintain a clean and safe environment. In this lesson, learners will explore how temperature affects food safety—and why staying out of the “danger zone” is critical. Then, we’ll dive into safe practices for TCS (time/temperature control for safety) foods, safe temperature ranges, and a step-by-step guide for safely receiving, storing, preparing, cooking, cooling, reheating, and serving food. With clear guidelines and real-world examples, this lesson equips food handlers to protect against bacterial growth and keep food safe every step of the way, from kitchen to customer. | BizLibrary |
| Food Handling Safety: Foodborne Illnesses and Allergens | Welcome to “Foodborne Illnesses and Allergens.” This kicks off the six-lesson “Food Handling Safety” course, which follows FDA Food Code guidance to help food handlers maintain a clean and safe environment. Employees who prepare food have a critical role in preventing contamination and allergic reactions. In this lesson, viewers will learn the serious risks associated with foodborne illnesses and food allergens, and how to prevent them through proper food handling practices. They'll also learn how contamination occurs, how to recognize symptoms, and how to reduce risks by maintaining good hygiene. After a dive into safe cooking and storage procedures, this video covers how to prevent allergen cross-contact, and highlights the importance of recognizing the nine major food allergens. | BizLibrary |
| Food Handling Safety: Personal Hygiene Practices | Welcome to “Personal Hygiene Practices,” the second lesson in the six-part “Food Handling Safety” course, which follows FDA Food Code guidance to help food handlers maintain a clean and safe environment. In this lesson, viewers will learn how their personal cleanliness directly impacts food safety, covering essential hygiene practices like handwashing, using gloves, and wearing clean attire. Viewers will learn how to prevent contamination and allergen cross-contact through hygienic practices, the appropriate use of protective clothing, and clear health reporting procedures. After this experience, food handlers will be reminded of their essential responsibilities in helping keep food safe for everyone. | BizLibrary |
| Food Handling Safety: Preventing Cross-Contamination and Cross-Contact | Welcome to “Preventing Cross-Contamination and Cross-Contact,” the fifth lesson in the six-part “Food Handling Safety” course, which follows FDA Food Code guidance to help food handlers maintain a clean and safe environment. This lesson explains how harmful bacteria and allergens can be unintentionally transferred between foods, surfaces, and people—and how to stop it. Learners will explore the three main routes of cross-contamination, the specific risks of cross-contact for customers with food allergies, and the best practices for separation, storage, and personal hygiene. From color-coded tools to proper glove use, the lesson provides clear, actionable guidance for keeping food safe at every stage of preparation and service. | BizLibrary |
| Food Handling Safety: Washing Your Hands | Welcome to “Washing Your Hands,” the third lesson in the six-part “Food Handling Safety” course, which follows FDA Food Code guidance to help food handlers maintain a clean and safe environment. This lesson is all about hand-hygiene—viewers will learn the proper steps for effective handwashing when handling food, including how and when to wash hands to prevent contamination. The video walks through each step—from removing jewelry to drying hands—and emphasizes the essential steps involved for food safety. It also covers when handwashing is required before and after tasks, and highlights how improper hand hygiene can lead to cross-contamination, especially when handling ready-to-eat foods or preparing meals for customers with allergies. | BizLibrary |
| Food Safety Cleaning and Sanitizing for Dry Environments | Maintaining a clean and sanitized environment is crucial in food manufacturing to ensure the safety and quality of food products. This course will explore why dry-cleaning is preferred in certain scenarios, delve into effective methods and materials used, and examine real-world applications to highlight best practices. By the end of this course, you should have a clear understanding of how to implement and optimize dry-cleaning processes in your operations. | BizLibrary |
| Food Safety Facility Defense Basics | Food defense training is essential to help safeguard our food supply from malicious acts and intentional contamination. This online course introduces employees to facility defense best practices. Employees will learn to identify and respond to potential threats by implementing effective strategies to ensure the safety and integrity of food products. Use this course to help your workforce develop food defense plans and increase awareness of emerging risks to the food supply. | BizLibrary |
| Food Safety Standards and BRCGS Introduction | Food safety is an integral part of the global food industry. The Global Food Safety Initiative (GFSI) has been pivotal in harmonizing food safety standards worldwide, ensuring that consumers receive safe and high-quality products. Among the various GFSI-recognized standards, the Brand Reputation Compliance Global Standard (BRCGS) stands out for its comprehensive approach and continuous evolution. In this course, we will discuss the history of BRCGS food safety, its various schemes, the fundamental clauses, and the impact of its implementation. We will also explore the role of senior management in fostering a food safety culture and the importance of risk analysis in food safety management. | BizLibrary |
| Food Safety Standards and SQF Introduction | Food safety is an integral part of the global food industry. The Global Food Safety Initiative (GFSI) has been pivotal in harmonizing food safety standards worldwide, ensuring that consumers receive safe and high-quality products. Among the various GFSI-recognized standards, the Safe Quality Food (SQF) standard is well regarded for its comprehensive approach and continuous evolution. This online course delves into the history, evolution, and impact of SQF and explores how this standard has helped shape the food safety landscape. | BizLibrary |
| Food Safety Standards Introduction | Food safety standards ensure the food we eat is safe, of high quality, and produced in a way that minimizes risks. The Global Food Safety Initiative (GFSI) in Australia and Europe developed the British Retail Consortium (BRC), now known as the Brand Reputation Compliance Global Standard (BRCGS) and Safety Quality Foods (SQF). Over the years, more standards have emerged, reshaping the global approach to food safety. These standards cover food manufacturing, food distribution, food service, pet foods, and more. This online food safety standards course reviews these standards and why they matter. | BizLibrary |
| Food Safety: Procedures for Visitors | Having visitors is an expected and largely unavoidable part of business for any company. However, at some facilities, certain areas could be dangerous, easily contaminated, or contain highly sensitive and confidential information. Devising and implementing visitor procedures is necessary to protect both the visitor and the company, and your involvement is crucial. This introductory training course covers visitor policies, procedures, and expectations at a food processing facility. We will discuss what is expected of visitors upon arrival, permitted entry points, conditions of entry, how to distinguish between a permitted visitor and one who is not, and the different types of visitors. | BizLibrary |
| Foodborne Illness: Introduction | Foodborne illness, often referred to as food poisoning, is caused by unwanted bacteria, viruses, and parasites in food, posing a potential life-threatening concern. Fortunately, prevention is possible through understanding how these contaminants enter food and implementing preventive measures. This course provides essential knowledge on recognizing, preventing, and responding to foodborne illness, particularly beneficial for event planners, managers, and others responsible for food safety. | BizLibrary |
| Foodborne Illness: Prevention | Foodborne illness is a universal concern that affects everyone. Following foodborne illness, prevention steps are crucial when handling food, whether at home, in a food service setting, or in a food manufacturing facility. While eliminating all foodborne illnesses might not be possible, most cases are preventable. This course covers essential methods to prevent the spread of bacteria, viruses, and parasites during food preparation. | BizLibrary |
| Foreign Material Exclusion in Food Safety: Employee Role | Employees are the frontline defense in identifying, preventing, and responding to potential foreign material contamination. Their awareness, vigilance, and adherence to best practices significantly influence the effectiveness of a food safety management system. This foreign material exclusion course will provide you with a comprehensive understanding of the types and sources of foreign materials, the risks they pose, and the preventive measures that can be implemented. | BizLibrary |
| Foreign Material Exclusion in Food Safety: Introduction | Foreign materials present an ongoing challenge to food safety. Without proper preventive measures, there is a higher risk of contamination and subsequent recalls. This foreign material exclusion course will discuss common foreign material sources and types in the food production supply chain, along with practical strategies for their prevention and control. | BizLibrary |
| Good Manufacturing Practices in the Food Industry: Part I | MARCOM's Video On Demand (VOD) program on Good Manufacturing Practices in the Food Industry Part I contains valuable information about how employees can help their facility meet the criteria set by the first three sections of the FDA's GMP regulation… addressing Personnel, Plant and Grounds and Sanitary Operations. When foreign substances are introduced into food products, it can result in "contamination". This can not only damage a company's reputation, but it can result in people getting sick… sometimes fatally. That's why the U.S. Food and Drug Administration (FDA) created a regulation called "Current Good Manufacturing Practices" which establishes the criteria that food processing and handling facilities must meet to help keep food products contamination-free. In order to comply with the FDA regulation, every facility must develop their own Good Manufacturing Practices (GMPs)… and conscientiously adhering to them can greatly reduce the risk that food products will become contaminated. Areas covered in this program include an overview of the first three sections of the FDA’s GMP regulation, how the regulation affects the personnel in a facility, avoiding contamination from both “inside” and “outside” sources, cleaning and sanitizing equipment, utensils and surfaces and more. This content is also translated in Spanish. | BizLibrary |
| Good Manufacturing Practices in the Food Industry: Part II | MARCOM's Video On Demand (VOD) program on Good Manufacturing Practices in the Food Industry Part II contains valuable information about how employees can help their facility meet the criteria set by the last four sections of the FDA's GMP regulation… addressing Sanitary Facilities and Controls, Equipment and Utensils, Manufacturing Processing and Controls, and Warehousing and Distribution. Food processing and handling facilities have a responsibility to create products that people can safely enjoy… but if employees don't take the proper precautions, the food that they work with could become contaminated by harmful microorganisms. In order to reduce this risk, the U.S. Food and Drug Administration (FDA) has created a regulation called "Current Good Manufacturing Practices" that establishes criteria for creating a contamination-free environment. To adhere to the FDA regulation, each food processing and handling facility must develop their own set of Good Manufacturing Practices (GMPs) that can help prevent contamination… so that their food products will be safe to eat. Areas covered in the program include an overview of the last four sections of the FDA’s GMP regulation, preventing contamination in the water supply, keeping equipment and utensils in good working order, avoiding contaminants during manufacturing operations and more. This content is also translated in Spanish. | BizLibrary |
| HACCP: Hazard Analysis and Critical Control Points in the Food Industry | MARCOM's Video On Demand (VOD) program on HACCP: Hazard Analysis and Critical Control Points in the Food Industry discusses the most widely used, international food safety program…the “Hazard Analysis and Critical Control Points” system, which ensures that the food reaching consumers is safe enough to eat. Millions of people get sick from foodborne illnesses every year, and thousands of them die. Hazardous materials contaminating the food supply can also cost companies tens of millions of dollars and do untold damage to their reputations as well. Areas included in the program include the history background and prerequisites on HACCP, developing a HACCP plan, hazards, Critical Control Points (CCP’s) and limits, monitoring, corrective actions, verification and recordkeeping and more. This content is also translated in Spanish. | BizLibrary |
| Hand Washing Techniques for Food Safety | Each year food contamination leads to millions of illnesses and thousands of deaths. Salmonella poisoning, E. coli, Listeria, Hepatitis, and Norovirus can all be contracted by poor hand hygiene and can have potentially deadly consequences. Knowing proper hand hygiene techniques, the routes of hand contamination, the importance of the time spent washing the hands, and the difference between soaps and sanitizers will help keep you and your co-workers safe from the many foodborne illnesses that surround us. | BizLibrary |
| Hazardous Waste Management for Food Safety | Proper training in handling and disposing of hazardous waste is essential for safeguarding the wellbeing of consumers. That’s why every facility is required to have a waste management program. In this course, we dive into some of the most common but imperative initiatives in a food safety waste management program and how they affect food safety in your facility. | BizLibrary |
| Introduction to Food Safety Modernization Act (FSMA) | The Food Safety Modernization Act (FSMA) is an important standard for ensuring food safety. In this online course, employees will learn what FSMA is, how to ensure FSMA compliance, who it applies to, who is excluded / exempt, and the history of FSMA and the FDA. | BizLibrary |
| Microlearning Course: Food Allergens Introduction | Every three minutes a food allergy sends someone to the emergency room in the United States. Understanding major food allergens and their effects on those with allergies is crucial to providing much-needed trust and safety to consumers. This online microlearning course focuses on an introduction to food allergens, the differences between food allergies and sensitivities, and the consequences of food allergens on those with allergies. It also walks through the Food and Drug Administration’s (FDA) nine Major Food Allergens and how to identify those allergens on labels. | BizLibrary |
| Microlearning Course: Food Allergens Proper Handling | With food allergies having such a profound effect on the food industry and public health, what steps can be taken to prevent allergen recalls and reactions and earn the trust of your consumers? The first line of defense standing between public safety and recalls are the employees carrying out the day-to-day manufacturing functions. Everyone plays a critical role in proper food handling, from receiving and batching to sanitation and maintenance. This online microlearning course will review how each role plays a key part in food allergen management and the best practices for allergen handling in your facility. | BizLibrary |
| Microlearning Course: Food Safety Facility Defense | In a world where food safety is increasingly at risk, safeguarding our food supply from intentional contamination and malicious acts is more crucial than ever. This microlearning course explores the essential role of food defense in protecting the food supply chain from threats such as tampering, sabotage, and terrorist attacks. Learn how to implement effective strategies to prevent, detect, and respond to potential threats, ensuring the safety and integrity of food products. As food industry professionals, you will gain the knowledge needed to develop robust food defense plans, foster a strong food safety culture, and stay vigilant against emerging risks. | BizLibrary |
| Microlearning Course: Foodborne Illness | Foodborne illness can be a serious threat to consumer safety. This microlearning course reviews what foodborne illness is and how employees can prevent it. | BizLibrary |
| Microlearning Course: HACCP Overview | This microlearning course provides a brief overview of Hazard Analysis and Critical Control Points (HACCP) for food industry professionals. Employees will learn about key HACCP principles, why it matters, and how they can ensure food safety. | BizLibrary |
| Microlearning Course: Hand Washing - Contaminants and Cleansers | Each year, food contamination leads to millions of illnesses and thousands of deaths. Foodborne illness is also costly financially. It's estimated that it costs about $110 billion per year worldwide. One of the main causes of foodborne disease is poor hand hygiene. If you work with or near food, you are responsible for keeping your hands clean. This course will discuss the types of contaminants you may encounter and the routes for hand contamination. We will also review the different types of hand-washing materials and discuss when to use each type. | BizLibrary |
| Microlearning Course: Hand Washing Effective Techniques | Biological food contamination involves the introduction of a living pathogen or its harmful by-products into a food. Dirty hands are a significant source of contamination. Every surface we touch contains bacteria, viruses, and even parasites. One of the main causes of foodborne disease is poor hand hygiene, which makes proper handwashing vital for preventing food contamination. This course emphasizes the importance of adopting first-rate hand hygiene practices and helps ensure employees begin using the proper hand-washing techniques. | BizLibrary |
| Microlearning Course: Personal Hygiene for Food Safety | Good personal hygiene is essential in a food service environment. Because personal hygiene is essential for ensuring food safety, it’s important to help employees adopt a mindset about cleanliness and the protection of others. In this course, employees will learn good hygiene practices and preventative measures to keep the food we’re working with safe. | BizLibrary |
| Microlearning Course: Pest Control Effective Practices | Pest management is the practice of minimizing, preventing, and eradicating pests. There are many different approaches to pest control, but the one widely recognized as the best is called Integrated Pest Management, (IPM). This microlearning pest control training course will help you understand the basics of pest management in a food processing facility. You will learn IPM, pest prevention and control tactics, and how to help control pests in your facility. | BizLibrary |
| Overview of HACCP | This online HACCP training course provides participants with a brief yet comprehensive overview of Hazard Analysis and Critical Control Points (HACCP) principles, a collaborative and systematic approach to food safety management. This course will discuss fundamental concepts of HACCP, its importance in ensuring food safety, and the critical steps involved in developing and implementing an HACCP plan. | BizLibrary |
| Personal Hygiene for Food Safety | Good personal hygiene in a food service environment is essential. This personal hygiene and food safety course reviews good personal hygiene habits and how cleanliness is a key safety measure in the food industry. In this course, we discuss preventive measures to ensure food safety and prevent the spread of germs. | BizLibrary |
| Pest Control: Effective Practices | This is an introductory training course to help you understand the basics of pest management in a food processing facility. In this course, you will learn about pest management, what Integrated Pest Management (IPM) is, what role you play in pest management, and some information about common pests you may encounter in and around the plant. | BizLibrary |
| Preventing Food Contamination | Physical food contamination involves the introduction of a foreign, undesirable object into food that may cause illness or injury to the person eating it. This course covers food safety best practices and FDA-required policies employees should follow to prevent food contamination. | BizLibrary |
| Safe Lifting in Food Processing and Handling Environments | MARCOM's Video On Demand (VOD) program on Safe Lifting in Food Processing and Handling Environments discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries in a food processing or handling facility. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting in a food processing or handling environment, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protect your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safeguarding the Food System: Food Defense | This lesson, Safeguarding the Food System: Food Defense, covers the essentials of food defense—protecting food from intentional harm. Learners will explore common types of deliberate attacks, legal requirements, and industry best practices. The lesson also outlines key steps for creating a food defense plan to safeguard products, employees, and consumers. | BizLibrary |
| Safeguarding the Food System: Food Fraud | This lesson, Safeguarding the Food System: Food Fraud, introduces learners to food fraud—the intentional deception involving food products for economic gain. Participants will explore common types of fraud, why it occurs, and the risks it creates for public health and brand reputation. The lesson covers practical prevention strategies for employees and organizations. By the end, learners will understand their role in protecting food integrity and maintaining customer trust. | BizLibrary |
| Safety Orientation in Food Processing and Handling Environments | MARCOM's Video On Demand (VOD) program on Safety Orientation in Food Processing and Handling Environments contains information employees need to create and maintain a safe and healthy workplace. When the day begins… there is always lots of work to do… orders to fill, quotas to meet and those ever-present deadlines to hit. But if we rush and aren’t careful we could very well cause an accident, damage valuable property, or even suffer a serious injury. That's where the phrase "Safety First" comes in. It means that working safely is the top priority and we need to learn to take precautions to protect ourselves from hazards and prevent accidents. Areas included in the program include information on how to prepare mentally for the job, safety housekeeping and accident prevention, the proper selection and use of personal protective equipment, safe work practices, how to prepare for emergencies and more. | BizLibrary |
| Slips, Trips and Falls in Food Processing and Handling Environments | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls in Food Processing and Handling Environments contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. This content is also translated in Spanish. | BizLibrary |
| Waste Management for Food Safety: General Handling | Waste management may seem like a cut-and-dry program to follow at any facility: throw away the trash and spoiled foods, then take the waste out to be picked up by your local waste management company. However, this could not be further from the truth, especially in a food processing facility. Mishandling of waste in food handling facilities has a major impact on the cleanliness of those facilities and preventing contamination of the foods produced. In this course, we explore food waste management by looking at different types of waste, their effects on food safety and your facility, and how each type must be properly stored, handled, and disposed of. By understanding waste management's role in your Food Safety Program, you can help your facility follow proper waste management practices and prevent contamination. | BizLibrary |
General safety
| Course Name | Description | Partner |
|---|---|---|
| A Step Above: Best Practices for Ladder Safety | Welcome to “A Step Above: Best Practices for Ladder Safety,” a lesson meant to help learners prepare to use ladders properly and prevent injuries. From choosing the right ladder to climbing it safely, there’s a lot to keep in mind when it comes to ladder usage at work. After completing this lesson, viewers will be able to confidently use ladders to help them do their job effectively, without risking injury to themselves or their coworkers. (Keywords: Occupational Safety and Health Administration, injury prevention, fall prevention) | BizLibrary |
| Accident Investigation | Welcome to the “Accident Investigation” video course meant to cover how to investigate and address workplace accidents effectively. This course comprises two video lessons—one explains how to perform a root cause analysis, and the other describes the importance of learning lessons from workplace accidents. After completing this course, you’ll understand ways to promote safety at work, as well as how to investigate accidents thoroughly when they do occur. | BizLibrary |
| Accident Investigation | MARCOM's Video On Demand (VOD) program on Accident Investigation provides employees with the information that they need to understand the goals of an accident investigation, the process itself, and how they can participate in the process to help make their workplace safer. When accidents happen, it's important to know why. Even when the reason seems obvious, the real cause may be more complicated. That's where "accident investigation" comes in. It examines the incident systematically to determine its true "root causes". This information can then be used to update policies, procedures or equipment to help make sure a similar accident doesn't occur in the future. Areas included in the program include accidents and near misses, investigations and root cause analysis, the role of tools and equipment in accidents, the importance of training, the role procedures play preventing accidents, learning from accidents and more. This content is also translated in Spanish. | BizLibrary |
| Accident Investigation: Documentation and Analysis | Welcome to “Accident Investigation: Documentation and Analysis,” a video lesson meant to describe the importance of investigating accidents and how to do so thoroughly. This lesson is the first of two in the “Accident Investigation” video course, which covers how to investigate and address workplace accidents effectively. From preserving the scene to performing a root cause analysis, there’s a lot you have to consider when investigating accidents. After watching this lesson, you’ll know the steps to take to make sure you understand WHY accidents happen and how to prevent them from happening again in the future. | BizLibrary |
| Accident Investigation: Three Case Studies | Welcome to “Accident Investigation: Three Case Studies,” a video lesson that goes through three example scenarios and the lessons that can be learned from them. This lesson is the second of two in the “Accident Investigation” video course, which covers how to investigate and address workplace accidents effectively. From this lesson, you’ll learn three vital lessons about securing employee safety. | BizLibrary |
| Behavior-Based Safety | Behavior-based safety, or BBS, is an approach to improving workplace safety by focusing on what workers do and why they do it, and then applying strategies to promote safe behaviors in the future. It is based on the belief that human behaviors contribute in some way to many or most accidents. BBS cannot comprise a safety program all by itself. Rather, it is a tool that can be used along with other tools to create an effective workplace safety program. | BizLibrary |
| Building a Lasting Culture of Safety | We all want to be safe. Nobody ever plans to spend part of their working day being taken to the emergency room – except doctors, of course, but even they don’t want to be taken there in an ambulance. And yet it’s easy to get complacent and assume that nothing will ever go wrong just because it hasn’t happened before. It’s also easy to slip into unsafe working practices when the others around us are doing the same. That’s why we developed the Building a Lasting Culture of Safety video series. It’s designed to help you explain the importance of safety not only for your specific employees, but to the people they work with and the families and friends they go home to every night. Preparing for problems and behaving as though something could go wrong doesn’t mean you’re more likely to make a mistake, but it does mean you’ll be less likely to get injured if the worst does happen. It also doesn’t mean that this video series is boring. Creating a safe working environment may not be a laughing matter, but that doesn’t mean you can’t laugh while we talk about it. So we’ve loaded these videos with plenty of hilarity to help keep you awake. We don’t want you to die anymore than you do, and we’d hardly be doing our jobs right if you accidentally died from boredom. So get ready to enjoy our Building a Lasting Culture of Safety series. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. Key Takeaways from Building a Lasting Culture of Safety: • How to educate colleagues and employees on the importance of safety, and the long-term consequences of an accident or injury • How to consistently (and effectively) communicate safety information to your team • Where and how to use safety signs, tags, tape, and other notifications • How to recognize potential hazards • The importance of emergency planning, and how to do it effectively • Various strategies for conducting good emergency and evacuation drills • What to do in the event of an accident • How to handle employees who refuse to operate in a safe manner • How to handle drug and/or alcohol abuse in the workplace This series consists of 10 videos. | BizLibrary |
| Building a Lasting Culture of Safety: Communicating Safety Issues to Others | This video covers how (and how not) to share safety issues, concerns, and suggestions with your entire team. Also, there might be an apex predator, and a lazy person will receive a subtle yet unforgettable smack-down. Have fun! | BizLibrary |
| Building a Lasting Culture of Safety: Communicating the Importance of Safety | This video manages to explain why you should care about safety without ever telling you that it’s for your own good. There’s also no boring crap in here about how a safe workplace is a productive workplace, and there’s also an attempted murder. That’s right – in a safety video! The point is, talking about safety doesn’t have to be boring, and neither is this video. Enjoy! | BizLibrary |
| Building a Lasting Culture of Safety: Conducting an Evacuation | This video details the specific elements necessary for ensuring that any building evacuation runs smoothly. You’ll learn about the importance of having an immediate response leader, finally learn why sign-in sheets are important, and see at least one person crying for no reason. Warning – this video contains small amounts of unbridled chaos and anarchy. Enjoy! | BizLibrary |
| Building a Lasting Culture of Safety: Dealing with Drug & Alcohol Abuse | Our final video in the Building a Lasting Culture of Safety teaches you how to deal with the single largest threat to workplace safety – drug and alcohol abuse. We discuss drug testing, how to encourage healthy choices, and the danger of some kinds of muffins. Drug and alcohol abuse is a serious subject, but thankfully that doesn’t mean the video has to be boring. | BizLibrary |
| Building a Lasting Culture of Safety: Dealing with Employees Who Refuse To Work Safely | This video discusses various reasons your employees might be engaging in unsafe working practices, along with several strategies for dealing with them. Along the way you’ll see some blindingly stupid workplace behavior, and you’ll also learn why we should never be trusted with eggs. | BizLibrary |
| Building a Lasting Culture of Safety: Designing an Effective Emergency Action Drill | This video covers how to structure an emergency drill so that everyone feels invested in the process. You’ll also learn what happens if anyone chooses not to participate, and you’ll also also discover what the best cookie in the world is. Because being safe can be delicious. | BizLibrary |
| Building a Lasting Culture of Safety: Effective Use of Safety Signage | Using safety signs, tapes, tags, and other warning labels is one of the easiest ways to alert your workforce to potential dangers. This video will make sure you use those materials effectively. You’ll also see the scariest bathroom in the world and learn about an exotic new disease. Enjoy the ride! | BizLibrary |
| Building a Lasting Culture of Safety: Emergency Planning Basics | Nobody wants emergencies to happen. But if they do, it’s better to be prepared ahead of time. This video covers some of the essential elements of ensuring that your workforce knows what to do in the event of an emergency. There’s also a lot of screaming and running around in this video, which is pretty entertaining. And you’ll learn a new phrase to use if you’re ever on a sinking ship. Lots of fun coming your way! | BizLibrary |
| Building a Lasting Culture of Safety: Hazard Recognition | This video focuses on hazard prevention by encouraging workers to be mindful of their surroundings and any changing conditions that might cause unexpected dangers to pop up. We’ve also thrown a bit of old-school horror movie in here, so get ready for some creepy violin music. Stay safe, and get some popcorn! | BizLibrary |
| Building a Lasting Culture of Safety: Proper Accident Investigation Techniques | This video will showcase the right way to investigate the causes of an accident. You’ll also see several wrong ways to do this, because otherwise this video would be as exciting as a bowl of cold soup. There might also be next week’s winning lottery numbers in here, but we’re not making any promises on that one. Have fun! | BizLibrary |
| Cold Stress | People who are exposed to cold or wet conditions sometimes can't keep their body warm, which leads to cold stress. This course discusses the factors that increase cold stress as well as what frostbite, trench foot, and hypothermia are and how they are treated. This course also illustrates safe work practices to help with the prevention of cold stress. | BizLibrary |
| Computer Workstation Safety | MARCOM's Video On Demand (VOD) program on Computer Workstation Safety reviews the health and safety issues that can be involved when we are using computers, and provide practical solutions to many of these problems. A computer doesn’t appear to be very dangerous. In fact it seems pretty harmless when you compare it with the big machines and power tools that some people use in their jobs. But a lot of people have found out the hard way that if they don’t set up and use their computers correctly…they can in fact, hurt them. Repetitive motion, poor lighting and physical stress can lead to conditions like carpal tunnel syndrome, computer vision syndrome and lower back problems. The hazards are real. But there are things that can be done to avoid the pain and injuries that can occur when you’re working with your computer. Areas included in the program include arranging your work area, using neutral positions, reducing eyestrain, stretching and “relaxation” exercises and more. | BizLibrary |
| COVID-19: Staying Safe at Work for Employees | The recent pandemic outbreak of the virus that causes COVID-19 temporarily brought the entire world to a halt, with many workplaces shut down, schools closed, people confined to their homes and medical facilities overwhelmed. Now, for many of us, it’s time to restart our lives and get back to work. The good news is we can stay safe at work. This program explains the control measures found in a typical workplace infection control plan and explains how those measures are put into practice to prevent the spread of COVID-19 at work. In addition to explaining the virus's symptoms and its modes of transmission, the program also covers maintaining appropriate physical distancing, washing hands and cleaning commonly touched objects, selecting the correct PPE and information regarding vaccines. | BizLibrary |
| COVID-19: Staying Safe at Work for Employees, Concise | The recent pandemic outbreak of the virus that causes COVID-19 temporarily brought the entire world to a halt, with many workplaces shut down, schools closed, people confined to their homes and medical facilities overwhelmed. Now, for many of us, it’s time to restart our lives and get back to work. The good news is we can stay safe at work. This program explains the control measures found in a typical workplace infection control plan and explains how those measures are put into practice to prevent the spread of COVID-19 at work. In addition to explaining the virus's symptoms and its modes of transmission, the program also covers maintaining appropriate physical distancing, washing hands and cleaning commonly touched objects, selecting the correct PPE and information regarding vaccines. | BizLibrary |
| COVID-19: Staying Safe at Work for Employers | This new program discusses in detail how employers can protect their workforce from infection as they ramp up operations and allow employees to return to work. Topics include the control measures found in a typical infection control plan and how those measures are put into practice, the virus's symptoms and modes of transmission, creating a screening process and encouraging employees to stay home if sick or likely to be contagious, designing an infection control plan to include physical distancing, face covering, and sanitation policies, and staying abreast of changing guidance from the CDC and OSHA. | BizLibrary |
| Creating a Safe Industrial Workplace | Every 7 seconds, somebody gets injured on the job – and of the top 5 places where people most commonly get injured, four of them are in industrial workplaces. We think it’s fine to take risks – go skydiving if you want to, or drink some milk past the expiration date if you’re feeling especially daring – but there’s no good reason to take unnecessary risks in a place where accidents are so frequent and often extremely serious. That’s why we developed the Creating a Safe Industrial Workplace video series, a dynamic and highly entertaining educational course designed to help you avoid the most common (and most dangerous) accidents that happen in industrial locations. If you’d rather not be electrocuted or pass out from lack of oxygen or fall off a roof into a pile of jagged metal, then we’ve got you covered. Now it’s true that safety is no laughing matter. But that doesn’t mean you can’t laugh while we talk about it. Safety training is often about as much fun as power washing your deck, but we’ve loaded these videos with enough jokes, skits, and stupidly ridiculous actions that you should manage to have a little fun. We don’t want you to die anymore than you do, and we’d hardly be doing our jobs right if you accidentally died from boredom. So kick back, find some popcorn, and get ready to enjoy our Creating a Safe Industrial Workplace series. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. Key Takeaways from Creating a Safe Industrial Workplace: • How to avoid injury while lifting, and when to ask for help (yes, you will sometimes need it!) • How to recognize hazards and prevent accidents while working in confined spaces • Proper procedure while working from heights, both tethered and untethered • Avoiding slips, trips, falls, as well as eliminating the conditions that typically cause them • What to do in the event of an industrial fire • How to avoid electrical shock and/or death | BizLibrary |
| Creating a Safe Industrial Workplace: Proper Lifting Techniques | This video will help you avoid a potentially life-changing back injury, unless you ignore everything we tell you. You’ll learn why proper posture is such a big deal (hint: it’s not just because it looks good), and you’ll also see a bunch of stupid ways to lift things that you’ve probably done yourself. Hilarity awaits! | BizLibrary |
| Creating a Safe Industrial Workplace: Slips, Trips & Falls | Except for motor vehicle accidents, falls at work are the most common form of workplace injury. This video will help you recognize various falling hazards and take some simple steps to prevent injury. We’ll also cover some very ineffective ways to prevent slips, trips & falls, and there might be several people going up and down stairs with varying degrees of success. Did we film some realistic falling sequences to scare you into obedience? You’ll have to watch to find out! | BizLibrary |
| Creating a Safe Industrial Workplace: Working Safely from Heights | They say it’s not the fall that kills you, it’s the sudden stop. Well, we don’t want anything to kill you, which is why this video will teach you essential safety practices when working off the ground. You’ll also see what happens when you push your workers too far. And there might be some wild screaming in this one too. | BizLibrary |
| Crime Prevention for the Onsite Team | In this class, you learn basic safety tips when working on site with your maintenance and office teams. | BizLibrary |
| Fall Hazards: One of Construction's Fatal Four | This program reviews the safeguards employees must follow to control the common fall hazards that are often present when working above ground level. OSHA classifies falls into two different categories: falls from height and falls on the same level. Construction workers have an increased risk of both types of fall hazards, but the one that results in more construction-related fatalities are falls from height. The three major sources of falls from height in the construction industry include roofs, unprotected edges, holes and openings, improper scaffold construction and the unsafe use of portable ladders. Topics include common fall hazards, guardrail use, personal fall arrest systems, fall protection requirements for scaffolding and basic portable ladder safety precautions. | BizLibrary |
| Fall Prevention and Protection - General Industry | Working at elevated heights presents a serious danger of falling. Falls can be caused by inattentiveness, slippery surfaces, working in awkward or out-of-balance positions, or insufficient training. This course highlights numerous methods of prevention and protection, including fall arrest systems, the equipment associated with fall prevention and protection systems, vertical and horizontal lifelines, as well as inspection and maintenance guidelines. This course also discusses associated topics such as the proper procedure for putting on a body harness, lifeline swing hazards, calculating fall space clearance, and harness suspension syndrome. | BizLibrary |
| Fall Protection for Canada | Working at elevated heights presents a serious danger of falling. Falls can be caused by inattentiveness, slippery surfaces, working in awkward or out-of-balance positions, or insufficient training. This course highlights numerous methods of prevention and protection, including fall arrest systems, the equipment associated with fall prevention and protection systems, vertical and horizontal lifelines, as well as inspection and maintenance guidelines. This course also discusses associated topics such as the proper procedure for putting on a body harness, lifeline swing hazards, calculating fall space clearance, and harness suspension syndrome. [course outline] Primary Defenses Against Falls Employer Responsibilities Employer Responsibilities - Training Stairways 1 of 2 Stairways 2 of 2 Working/Walking Surface Guardrails 1 of 2 Working/Walking Surface Guardrails 2 of 2 Ladders Portable Ladders Fixed Ladders Ladder Safety Systems Scaffolds Scaffold Fall Protection Scaffold Guardrail Systems Personal Fall Arrest System Overview Body Belt and Body Harness Putting on a Body Harness 1 of 2 Putting on a Body Harness 2 of 2 Lanyards Overview Using a Lanyard 1 of 2 Using a Lanyard 2 of 2 Anchorage Points 1 of 2 Anchorage Points 2 of 2 Free-fall Distance Anchorage Point Location Vertical Lifelines Vertical Lifeline - Length Guidelines Vertical Lifeline - Swing Hazard Horizontal Lifelines 1 of 2 Horizontal Lifelines 2 of 2 Fall Arrest System Performance Fall Space Factors Calculating Fall Space Clearance Harness Suspension Syndrome Fall Protection System Rules Inspecting and Maintenance 1 of 2 Inspecting and Maintenance 2 of 2 Lift Equipment Requirements Scissor Lifts Personnel Baskets (Lift Truck-mounted) Personnel Baskets (Crane-suspended) Aerial Work Platforms | BizLibrary |
| Fatigue Management | Fatigue in the workplace is a dangerous condition in which an individual may not make good decisions or react quickly enough. This course will describe situations or conditions that lead to fatigue, and how employers and employees can take steps to minimize the possible negative effects of fatigue. | BizLibrary |
| Fighting Fatigue | Welcome to the “Fighting Fatigue” video course intended to assist all workers in better understanding fatigue and how to avoid it at work. This course, comprising three video lessons, provides lessons geared toward both managers and employees, as well as a lesson that discusses the causes and effects of workplace fatigue. Viewers of this course will gain a comprehensive understanding of fatigue management for any job or industry. | BizLibrary |
| Fighting Fatigue: As a Manager | Welcome to the “Fighting Fatigue: As a Manager” video lesson created as a guide to avoid the dangers of fatigue in the workforce. This lesson is the first of three in the “Fighting Fatigue” series, which aims to provide all workers with a better understanding of how to beat workplace fatigue. This lesson covers the many risk factors of a fatigued workforce and provides five action steps on reducing fatigue. The lesson also mentions the importance of having a complete fatigue risk management system. | BizLibrary |
| Fighting Fatigue: As an Employee | Welcome to the “Fighting Fatigue: As an Employee” video lesson intended to help workers avoid the reality of workplace fatigue. This lesson is the second of three in the “Fighting Fatigue” series, which aims to provide all workers with a better understanding of how to beat workplace fatigue. In this lesson, viewers will learn about the factors that make up fatigue and why it’s so dangerous. The main focus of the lesson is on four ways that employees can reduce their risk of fatigue at work. | BizLibrary |
| Fighting Fatigue: Causes and Effects of Fatigue | Welcome to the “Fighting Fatigue: Causes and Effects of Fatigue” video lesson intended to provide learners with a better understanding of fatigue in order to address it appropriately. This is the final lesson in the “Fighting Fatigue” series, which aims to provide all workers with a better understanding of how to beat workplace fatigue. The main focus of the lesson is the five causes of workplace fatigue as well as the five factors that are negatively affected by fatigue. | BizLibrary |
| Flu Awareness | According to the Centers for Disease Control and Prevention, or CDC, 25-50 million Americans get the flu each year. Of those, about 500,000 are hospitalized due to complications. There are tens of thousands of flu-associated deaths each year as well. It is essential for everyone to know how to recognize the symptoms of the flu, as well as how to treat it, when to go to the doctor, and how to prevent from getting it again. | BizLibrary |
| Hand Washing and Hygiene | Each year in the U.S., food contamination leads to millions of illnesses and thousands of deaths. Salmonella poisoning, E. coli, Listeria, Hepatitis, and Norovirus can all be contracted by poor hand hygiene and can have potentially deadly consequences. Knowing proper hand hygiene techniques, the routes of hand contamination, the importance of the time spent washing the hands, and the difference between soaps and sanitizers will help keep you and your co-workers safe from the many foodborne illnesses that surround us. | BizLibrary |
| Hazard Communication | This program provides one hour of training on Hazard Communication, which is one of the six mandatory training topics selected by OSHA as part of its 10 Hour Training for General Industry Program. In addition to the six hours of training on required topics, OSHA requires four more hours of instruction on various elective topics. The combination of required training and elective training must total 10 hours. The 23-minute video presentation in this program, when combined with the provided sectional review quiz questions, will provide approximately one hour of training on Hazard Communication. The content in this program is not certified by OSHA, but may be used by an organization as part of a training curriculum which is equivalent to that received in OSHA’s 10 Hour General Industry Training. Hazardous chemicals are found in more than 7 million workplaces and over 55 million employees handle, use or work around these potentially harmful substances throughout North America. While these substances are essential to many work processes in a variety of industries, they can also be very dangerous. Effects from worker exposure to hazardous chemicals can range from mild skin irritation to severe burns to the eyes or skin to death from various types of exposure. Because of the dangers presented by hazardous chemicals, OSHA, developed the Hazard Communication Standard, CFR 1910.1200, that requires companies to develop a written Hazard Communication Program that communicates the hazards of workplace chemicals to all employees. This program provides an in-depth discussion of the Hazard Communication Program and how its policies, procedures and essential elements function to keep employees safe when working with and around hazardous chemicals. Other topics include The Global Harmonizing System, hazard classification, container labels, pictograms, signal words, hazard and precautionary statements and Safety Data Sheets. | BizLibrary |
| HAZWOPER Heat Stress | MARCOM's Video On Demand (VOD) program on Heat Stress discusses the hazards of getting overheated, how employees can avoid heat-related illnesses and what they should do if a coworker suffers from heat stress. Any time workers get hot and sweaty, they're feeling heat stress. The hotter they get, the more likely heat stress is to affect their health. And if employees get overheated enough to develop heat-related illnesses such as heat exhaustion or heat stroke, the effect on them can be serious, even fatal. Areas included in the program include information on heat and the body’s cooling system, understanding heat-related illnesses, treating heat-related illnesses, preparing to work in hot environments, engineering controls for hot environments and more. | BizLibrary |
| Healthcare and the Red Flags Rule | Welcome to “Healthcare and the Red Flags Rule,” a video lesson intended to describe how to prevent and address medical identity theft. This lesson first explains what the Red Flags Rule entails and why it’s important for protecting businesses and patients alike. Then, it covers the steps covered entities need to take in order to comply with the rule. By completing this lesson, you’ll have a foundational understanding of what you must do to identify and respond to red flags as a professional in healthcare. | BizLibrary |
| Heat Illness Prevention for California Workplaces | MARCOM's Video On Demand (VOD) program on Heat Illness Prevention for California Workplaces discusses how heat affects the body and can lead to heat-related illness. It also provides practical guidance on how to comply with California’s indoor and outdoor Heat Illness Prevention Standards, as well as reviews what workers can do to help prevent heat-related illness. Dealing with the heat can be inevitable in some work environments. Workers need to understand how to protect themselves from heat-related illnesses through proper preparation, safe work practices and engineering controls. But they don't have to do this alone… California’s outdoor and indoor Heat Illness Prevention Standards lay out the guidelines workers can use to “beat the heat” and go home safely at the end of the day. Areas included in the program include information on heat and the body's cooling system, heat-related illness, treating heat-related illness, preparing to work in high-heat environments, working safely in high-heat environments and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Heat Illness Prevention for California Workplaces: Heat and the Body’s Cooling System | MARCOM's Micro-Learning program on "Heat Illness Prevention for California Workplaces: Heat and the Body’s Cooling System" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Heat Illness Prevention for California Workplaces: Heat-Related Illnesses | MARCOM's Micro-Learning program on "Heat Illness Prevention for California Workplaces: Heat-Related Illnesses" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Heat Illness Prevention for California Workplaces: Preparing to Work in High-Heat Environments | MARCOM's Micro-Learning program on "Heat Illness Prevention for California Workplaces: Preparing to Work in High-Heat Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Heat Illness Prevention for California Workplaces: Treating Heat-Related Illnesses | MARCOM's Micro-Learning program on "Heat Illness Prevention for California Workplaces: Treating Heat-Related Illnesses" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Heat Illness Prevention for California Workplaces: Working Safely in High-Heat Environments | MARCOM's Micro-Learning program on "Heat Illness Prevention for California Workplaces: Working Safely in High-Heat Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Heat Stress | Whether we're working outside under the hot sun, inside a busy factory, or bundled up against the cold, physical exertion can make us hot and sweaty. And the hotter our workplace becomes, the hotter we can get. This strain on our ability to keep cool is called heat stress. Our bodies are strong, flexible and capable of performing a variety of demanding tasks, but heat stress can interfere with its natural processes. When this happens, the results can be serious, even fatal. To avoid these hazards, employees need to understand how heat can stress the body, the different types of heat-related illnesses that can occur and how to help someone who has become dangerously overheated. | BizLibrary |
| Heat Stress | Upon completing this course, you should be able to: Explain how the body regulates heat and why working in high-heat conditions can lead to heat stress and heat-related illnesses. Identify common heat-related illnesses—including heat syncope, heat cramps, heat exhaustion, and heat stroke—and recognize their symptoms, hazards, and health effects. Explain why heat stroke is life-threatening and requires immediate medical attention, and describe how to respond if a coworker develops a heat-related illness, including lowering body temperature when appropriate. Describe how sweating depletes the body of water and vital minerals, and explain how to properly replenish fluids and electrolytes. Identify foods and beverages to avoid when working in hot environments. Prepare to work safely in high-heat conditions, including the importance of heat acclimatization. Select appropriate clothing and personal protective equipment, including the use of sunscreen, sunglasses, and other protective gear, to reduce the risk of heat stress. Explain how engineering controls can reduce workplace temperatures, identify common types of engineering controls, and make effective use of portable fans. | BizLibrary |
| Heat Stress in Construction Environments | MARCOM's Video On Demand (VOD) program on Heat Stress in Construction Environments discusses the hazards of getting overheated, how employees can stay cool on a hot job site and what they should do if a coworker suffers from heat stress. Any time workers get hot and sweaty, they're feeling heat stress. The hotter they get, the more likely heat stress is to affect their health. And if employees get overheated enough to develop heat-related illnesses such as heat exhaustion or heat stroke, the effect on them can be serious, even fatal. Areas included in the program include information on heat and the body’s cooling system, understanding heat-related illnesses, treating heat-related illnesses, preparing to work in hot environments and more. This content is also translated in Spanish. | BizLibrary |
| Heat Stress in Construction Environments | Upon completing this course, you should be able to: Describe the physical processes that help the body stay cool in high-heat conditions. Explain how sweating depletes the body of water and vital minerals, and demonstrate how to properly replenish lost fluids and electrolytes. Identify foods and beverages that should be avoided when working in hot environments. Explain how working in high-heat conditions can lead to heat stress and various heat-related illnesses. Identify heat syncope, heat cramps, heat exhaustion, and heat stroke, and recognize their symptoms, hazards, and health effects. Explain how heat stress can lead to serious and potentially life‑threatening illnesses. Respond appropriately if a coworker develops a heat-related illness, including understanding why heat stroke requires immediate medical attention and taking action to lower body temperature. Prepare to work safely in high-heat conditions, including allowing the body to acclimate to the heat. Select appropriate clothing and understand how sunscreen, sunglasses, and other personal protective equipment help reduce the risk of heat stress. | BizLibrary |
| Heat Stress in Construction Environments: Heat and the Body's Cooling System | MARCOM's Micro-Learning course on Heat Stress in Construction Environments: Heat and the Body's Cooling System provides employees with essential information how heat affects the body’s ability to cool itself, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress in Construction Environments: Heat-Related Illnesses | MARCOM's Micro-Learning course on Heat Stress in Construction Environments: Heat-Related Illnesses provides employees with essential information recognizing and preventing heat-related illnesses, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress in Construction Environments: Preparing to Work in Hot Environments | MARCOM's Micro-Learning course on Heat Stress in Construction Environments: Preparing to Work in Hot Environments provides employees with essential information how to safely prepare for working in hot conditions, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress in Construction Environments: Treating Heat-Related Illnesses | MARCOM's Micro-Learning course on Heat Stress in Construction Environments: Treating Heat-Related Illnesses provides employees with essential information how to properly respond to and treat heat-related illnesses, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress Symptoms and Prevention | Heat stress can take a number of different forms, including heat rash, heat cramps, heat syncope (fainting), heat exhaustion, and heat stroke. Each of these conditions has its own signs, symptoms, and treatments. This course will help you to recognize each condition, and to know which ones require simple corrective actions, like taking a break, and which ones may require a trip to the hospital. | BizLibrary |
| Heat Stress: Engineering Controls for Hot Environments | MARCOM's Micro-Learning course on Heat Stress: Engineering Controls for Hot Environments provides employees with essential information implementing and using engineering solutions to reduce heat exposure and improve safety, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress: Heat and the Body's Cooling System | MARCOM's Micro-Learning course on Heat Stress: Heat and the Body's Cooling System provides employees with vital information how the body responds to heat and the importance of staying cool in hot environments, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress: Heat-Related Illnesses | MARCOM's Micro-Learning course on Heat Stress: Heat-Related Illnesses delivers comprehensive information the types, symptoms, causes, and prevention strategies of heat-related illnesses to help employees stay safe in hot working conditions, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress: Preparing to Work in Hot Environments | MARCOM's Micro-Learning course on Heat Stress: Preparing to Work in Hot Environments equips employees with essential guidance on planning, hydration, and protective measures to safely perform tasks in hot conditions, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Stress: Treating Heat-Related Illnesses | MARCOM's Micro-Learning course on Heat Stress: Treating Heat-Related Illnesses provides employees with crucial information recognizing symptoms and administering effective first aid for heat-related illnesses, delivered through a focused 3–5 minute video. | BizLibrary |
| Hospitality Workplace Safety | Welcome to the “Hospitality Workplace Safety” course that is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. This course, comprising six lessons, covers topics such as fire safety, hazard communications, slips, trips, and falls, knife safety, and working ergonomically. By the end of this experience, workers will feel more confident and comfortable in their abilities to keep themselves and others safe while working. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Hospitality Workplace Safety: Fire Prevention | Welcome to the “Fire Prevention” lesson that teaches viewers key fire prevention tips. This lesson is the fourth of six in the “Hospitality Workplace Safety” course, which is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. No matter the setting, there are various opportunities for fires to emerge in hospitality-centered workplaces. While your workplace may have its own fire prevention plan, this lesson gives viewers general instructions on ways to be prepared in the event of a fire at work. (Keywords: FPP, fire extinguishers) | BizLibrary |
| Hospitality Workplace Safety: Hazard Communication Guidelines | Welcome to the “Hazard Communication Guidelines” lesson that teaches employees about the Hazard Communication Standard (HCS). This lesson is the final of six in the “Hospitality Workplace Safety” course, which is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. In this lesson, learners will understand more about the HCS, which gives employees the legal right to know about hazardous materials in the workplace and how to safely work with them. By the end of this experience, workers in the hospitality industry will know about the five key components of the HCS and the ways they might apply in their roles. (Keywords: SDS, MSDS) | BizLibrary |
| Hospitality Workplace Safety: Knife Safety | Welcome to the “Knife Safety” lesson that provides employees with helpful tips for handling knives at work. This lesson is the second of six in the “Hospitality Workplace Safety” course, which is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. By the end of this lesson, workers will be able to safely and confidently use knives to complete their work tasks. | BizLibrary |
| Hospitality Workplace Safety: Protecting Yourself with Ergonomic Practices | Welcome to the “Protecting Yourself with Ergonomic Practices” lesson that explains the importance of ergonomics in the workplace. This lesson is the third of six in the “Hospitality Workplace Safety” course, which is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. Some topics this lesson covers include the dangers of not working ergonomically, ways to modify repetitive tasks, the importance of staying active—as well as how to lift, carry, stand, and sit properly. By the end of this video, viewers will understand what it means to work ergonomically, and how to incorporate ergonomic work behaviors in their roles. | BizLibrary |
| Hospitality Workplace Safety: Responding to Fires | Welcome to the “Responding to Fires” lesson that teaches employees how to respond to fires appropriately and safely at work. This lesson is the fifth of six in the “Hospitality Workplace Safety” course, which is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. This video will cover how to determine whether to fight a fire or evacuate, as well as instructions for both options. Learners will even learn how to care for themselves, and others, should anyone catch fire. (Keywords: fire extinguishers) | BizLibrary |
| Hospitality Workplace Safety: Slips, Trips, and Falls | Welcome to the “Slips, Trips, and Falls” lesson that informs workers how to stay protected against slip, trip, and fall incidents in the workplace. This lesson is the first of six in the “Hospitality Workplace Safety” course, which is designed to teach employees in the hospitality industry how to prepare for and handle various safety concerns in the workplace. By the end of this video, learners will understand how these incidents could manifest in the workplace, as well as helpful tips for avoiding potential accidents. | BizLibrary |
| Impairment Recognition and Response Training for Supervisors | This course is intended for supervisors to assist you in understanding an impaired worker, how to recognize an impaired worker, and proper response if you believe one of your workers is impaired. | BizLibrary |
| Indoor Air Quality | MARCOM's Video On Demand (VOD) program on Indoor Air Quality discusses the health hazards that are associated with contaminated indoor air, the most common contaminants and where they come from, and what employees can do to help keep the air in their workplace clean and healthy. Contaminated indoor air is currently one of the top five threats to public health, according to the Environmental Protection Agency (EPA). Any hazardous fumes, dusts, bacteria or spores that people inhale can result in them feeling "under the weather", interfere with their ability to work efficiently, and even lead to serious health problems. Areas included in the program include information on the symptoms of poor air quality, heating, ventilation and air conditioning systems, sources of air contamination, what people in a building can do to improve the air quality, and more. This content is also translated in Spanish. | BizLibrary |
| Introduction to Industrial Hygiene | MARCOM's Video On Demand (VOD) program on Introduction to Industrial Hygiene discusses how Industrial Hygienist’s look at the work environment, identify problems that could affect workers’ safety and health, and find ways to eliminate or alleviate those problems. Industrial hygiene has been defined as… “The science and art devoted to the anticipation, recognition, evaluation and control of those environmental factors or stresses arising in or from the workplace, which may cause sickness, impaired health and well-being or significant discomfort among workers or the citizens of the community.” Quite a mouthful. So what does that all mean? And what does an Industrial Hygienist actually do? Areas included in the program include worksite analysis, air contaminants, chemical and biological hazards, physical hazards like noise, vibrations, light, temperature, heat and radiation, ergonomic hazards, and more. This content is also translated in Spanish. | BizLibrary |
| Introduction to OSHA | MARCOM's program on Introduction to OSHA discusses the rights and responsibilities employees and employers have under OSHA and how the agency enforces its regulations. The Occupational Safety and Health Act of 1970 gave employees the right to a safe and healthy workplace. The OSH Act also created OSHA, the Occupational Safety and Health Administration, which creates regulations to protect worker health and safety across the country. To comply with OSHA requirements and build safety culture in the workplace, employers need to ensure that employees have a solid understanding of OSHA's mission and how the agency protects them on the job. Areas included in the program include information on OSHA and its mission, employees rights under OSHA, employers responsibilities under OSHA, how OSHA inspections are conducted, filing a complaint with OSHA, learning more about safety and health issues, and more. | BizLibrary |
| Introduction to OSHA | This program provides one hour of training on Introduction to OSHA, which is one of the six mandatory training topics selected by OSHA as part of its 10 Hour Training for General Industry Program. In addition to the six hours of training on required topics, OSHA requires four more hours of instruction on various elective topics. The combination of required training and elective training must total 10 hours. The 29-minute video presentation in this program, when combined with the provided sectional review quiz questions, will provide approximately one hour of training on Introduction to OSHA.The content in this program is not certified by OSHA, but may be used by an organization as part of a training curriculum which is equivalent to that received in OSHA’s 10 Hour General Industry Training. In the United States, workplace safety and health is regulated by the Occupational Safety and Health Administration, an agency of the United States Dept. of Labor. Commonly referred to as OSHA, the Occupational Safety and Health Administration has responsibility for protecting workers’ safety and health. They achieve this by developing and enforcing safety and health standards, maintaining a recordkeeping system that tracks job-related injuries and illnesses and by providing training programs related to occupational safety and health. This program discusses these primary functions of OSHA and how they affect employers and their employees. Other topics include OSHA’s mission and jurisdictions, PPE and other employer responsibilities, employee rights mandated by the OSH Act and how workers can file a complaint. (keyword: OSHA 10) | BizLibrary |
| Investigation of Failures | This interactive online course identifies common causes of equipment failures and the steps involved with prioritizing the failure events and conducting failure investigations. The learner will be introduced to several investigative analysis tools used to forensically exam the failure and the importance of maintaining equipment histories. | BizLibrary |
| JSA Safety Task Review (Canadian) | In this course we're going to talk a little bit about safe task analysis and job hazard analysis, which is also known as job safety analysis. We’ll begin with why these analyses are so important for employees, especially in facility maintenance. If you take a look at the kind of accidents that occur, sometimes we go into these areas without fully understanding the hazards we may be exposed to. Please note that, the Job Safety Analysis (JSA) is the same thing as a Job Hazard Analysis (JHA), especially when you go through the sequential operation. It’s important to have a safe plan in place that would include the type of equipment you wear, the kind of facility that you may be in, the hazards that are present, whether they be physical or chemical, or any additional hazard that may present itself. So the purpose of this course is to motivate you to work diligently at performing a safety task analysis, as well as a job safety analysis. | BizLibrary |
| Ladder Safety | Ladders are tools commonly used to gain access to higher levels that are otherwise unreachable. When maintained properly and used according to safety guidelines, they are a simple and effective tool. However, each year thousands of workers are either injured or killed in ladder related accidents. This course describes different types of ladders, as well as ladder construction, ladder selection, height requirements, weight capacity, hazardous conditions, inspections, ladder setup, safe practices when using ladders, storage, and maintenance. | BizLibrary |
| Ladders and Stepladders for Canada | Ladders are tools commonly used to gain access to higher levels that are otherwise unreachable. When maintained properly and used according to safety guidelines, they are a simple and effective tool. However, each year thousands of workers are either injured or killed in ladder related accidents. This course describes different types of ladders, as well as ladder construction, ladder selection, height requirements, weight capacity, hazardous conditions, inspections, ladder setup, safe practices when using ladders, storage, and maintenance. [course outline] Overview General Ladder Construction Types of Ladders 1 of 2 Types of Ladders 2 of 2 Fixed Ladder Safety Systems Ladder Selection Height and Pitch Requirements 1 of 2 Height and Pitch Requirements 2 of 2 Calculating Height and Pitch - Approximation 1 of 3 Calculating Height and Pitch - Approximation 2 of 3 Calculating Height and Pitch - Approximation 3 of 3 Calculating Height and Pitch - Pythagorean Theorem 1 of 2 Calculating Height and Pitch - Pythagorean Theorem 2 of 2 Weight Capacity Portable Ladders 1 of 2 Portable Ladders 2 of 2 Surface Condition and Extra Support Hazardous Conditions Ladder Inspection 1 of 2 Ladder Inspection 2 of 2 Ladder Setup 1 of 3 Ladder Setup 2 of 3 Ladder Setup 3 of 3 Ladder Use Rules 1 of 2 Ladder Use Rules 2 of 2 Ladder Storage and Maintenance 1 of 2 Ladder Storage and Maintenance 2 of 2 | BizLibrary |
| Legionella Prevention and Control - Global | In 1977, the Centers for Disease Control and Prevention (CDC) identified a condition known as Legionella pneumophila, which is a waterborne disease responsible for 34 deaths at an American Legion convention in Philadelphia. This interactive online course presents the causes and risk factors for Legionella contamination and some of the problems associated with Legionella in water systems in commercial buildings. Other topics include the ANSI/ASHRAE 188-2015 Standard and testing methodology and frequency. | BizLibrary |
| Legionella Prevention and Control (Canadian) | In this interactive online course, we're going to talk about Legionella contamination and some of the problems associated with Legionella in water systems in commercial buildings. We’ll cover how we can take care of these things, and some of the things to watch out for. First of all, our thanks to Dr. Michael Burg who is responsible for 50% to 60% of the material this course is based on. | BizLibrary |
| Loading Dock Safety | MARCOM's Video On Demand (VOD) program on Loading Dock Safety discusses different types of hazards employees can encounter while working on loading docks, and the equipment and safe work practices they should use to avoid them. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. | BizLibrary |
| Lone Worker Safety | OSHA’s General Duty Clause requires employers to provide a workplace that is free from any recognized hazards that can lead to death or serious physical harm. Many employees work alone, without direct supervision or the company of co-workers, which exposes them to some unique hazards. To ensure compliance, employers must address these hazards and the associated risks. Employers are required to develop a Lone Worker Policy if they have one or more workers who work alone for all or part of their work day. To create a Lone Worker Policy, employers must perform a risk assessment to identify hazards, implement controls for the identified hazards to eliminate or minimize risks, create an official lone worker safety policy, provide skills and safety training specific to lone workers, and provide a means for regular monitoring of and communication with lone workers. All of these items must be documented in a formal written Lone Worker Policy, which should be reviewed and updated on a regular basis, and whenever there are additions or changes. | BizLibrary |
| Machine Guarding and Operator Safety | When used properly, various types of machine guarding and safety devices allow machine operators to perform their jobs safely and efficiently; unfortunately, many operators choose to cheat, defeat, or override these types of safety devices, often resulting in severe injury or death. This is why operators have a responsibility to respect the power of their equipment and the hazards it can present. This responsibility includes understanding the hazards presented by the specific equipment in their work area and following the necessary precautions and safe work practices required to prevent injury. This program explains these hazards and discusses how injuries can be avoided through the proper use of machine guarding, safety devices and safe work practices. Topics include common machine and equipment hazards, basic safe work practices, fixed and adjustable guarding, electrical interlocks, presence-sensing devices, two-hand controls, and two-hand trips. This content is also translated in Spanish. | BizLibrary |
| Machine Guarding and Operator Safety, Concise | When used properly, various types of machine guarding and safety devices allow machine operators to perform their jobs safely and efficiently; unfortunately, many operators choose to cheat, defeat, or override these types of safety devices, often resulting in severe injury or death. This is why operators have a responsibility to respect the power of their equipment and the hazards it can present. This responsibility includes understanding the hazards presented by the specific equipment in their work area and following the necessary precautions and safe work practices required to prevent injury. This program explains these hazards and discusses how injuries can be avoided through the proper use of machine guarding, safety devices, and safe work practices. This content is also translated in Spanish. | BizLibrary |
| Making Safety Work: Overview of Workplace Safety and Responsibilities | In just an instant, a workplace injury can transform a productive worker into one who is unable to work. This is why workplace injuries must be prevented and why all employees are needed to make our safety program work. This program provides an overview of common workplace hazards and how they are to be controlled while also demonstrating the importance of each employee's commitment and participation in the safety effort. Viewers will also see how easily injuries can occur when employees decide not to take responsibility for their safety. Topics include lockout/tagout, PPE, bloodborne pathogens, confined space entry, hazard communication, good housekeeping, and pedestrian safety. This content is also translated in Spanish. | BizLibrary |
| Making Safety Work: Overview of Workplace Safety and Responsibilities, Concise | In just an instant, a workplace injury can transform a productive worker into one who is unable to work. This is why workplace injuries must be prevented and why all employees are needed to make our safety program work. This program provides an overview of common workplace hazards and how they are to be controlled while also demonstrating the importance of each employee's commitment and participation in the safety effort. Viewers will also see how easily injuries can occur when employees decide not to take responsibility for their safety. This content is also translated in Spanish. | BizLibrary |
| Medical Fraud, Waste, and Abuse | Welcome to the “Medical Fraud, Waste, and Abuse" video lesson meant to educate those working in roles pertaining to Medicare Parts C and D on how to be compliant with federal healthcare laws and regulations. This lesson covers what exactly constitutes medical fraud, waste, and abuse and how to prevent and detect it in specific roles. It also explains the key laws that individuals who work with federal healthcare need to know in order to identify when fraud may be occurring. After viewing this lesson, those working with federal healthcare will know their obligations in their role and what they need to keep in mind so they can stay compliant. | BizLibrary |
| Medical Fraud, Waste, and Abuse | Welcome to the “Medical Fraud, Waste, and Abuse” course, which provides a clear and practical guide to fraud, waste, and abuse in the healthcare industry. Designed for professionals at all levels, it explains what FWA is, how it occurs, and why it poses serious risks to patients, organizations, and the healthcare system as a whole. In this course, participants will learn to distinguish between fraud, waste, and abuse, recognize common warning signs, and understand the real-world impact of these issues. This course will also explore how to be compliant with preventing and detecting FWA, along with the proper steps for reporting concerns in a timely and responsible manner. By the end of the course, learners will have the knowledge and confidence to identify potential issues, support ethical practices, and contribute to a culture of accountability and integrity in their organization. | BizLibrary |
| Medical Fraud, Waste, and Abuse: Your Role in FWA Compliance | Welcome to the “Medical Fraud, Waste, and Abuse: Your Role in FWA Compliance” lesson, designed to help healthcare professionals understand compliance policies, laws, and their role in promoting ethical behavior and accountability. This lesson is the final of two in the “Medical Fraud, Waste, and Abuse” course, which provides a clear and practical guide to Fraud, Waste, and Abuse (FWA) in the healthcare industry. In this experience, learners will review who must comply with FWA requirements, the major laws that govern FWA, and the role of oversight agencies. Participants will also learn best practices for reporting concerns and supporting corrective action when potential issues are identified. By the end of this lesson, learners will feel confident in their role in supporting compliance efforts. | BizLibrary |
| Medical Fraud, Waste, and Abuse: Your Role in FWA Prevention | Welcome to the “Medical Fraud, Waste, and Abuse: Your Role in FWA Prevention” lesson designed to provide healthcare professionals with a strong foundation of what FWA is and why it matters in the healthcare industry. This lesson is the first of two in the “Medical Fraud, Waste, and Abuse” course, which provides a clear and practical guide to medical fraud, waste, and abuse in the healthcare industry. In this experience, participants will learn the core differences between fraud, waste, and abuse, as well as practical warning signs across common healthcare roles. By the end of this lesson, viewers will understand why preventing FWA is a shared responsibility and how awareness plays a critical role in protecting both patients and the healthcare system. | BizLibrary |
| Near Misses | Welcome to the “Near Misses” video course intended to help learners understand why close calls occur and work to prevent them from happening—all in an effort to avoid injury and illness on the job. This course, which comprises three video lessons, defines near misses and explains why they often occur in the workplace. Viewers will learn what constitutes a near miss and the factors that contribute to risky behavior through a variety of scenarios. Ultimately, learners should understand what to do if they experience a near miss and recognize how to avoid making the same mistakes in the future. (Keywords: self-awareness, bias, reporting) | BizLibrary |
| Near Misses: Learning from Close Calls | Welcome to the “Near Misses: Learning from Close Calls” video lesson meant to help learners recognize when a close call happens on the job and prevent it from happening in the future. This lesson is the first of three in the “Near Misses” video course, which helps learners understand why close calls occur and work to prevent them from happening—all in an effort to avoid injury and illness on the job. In this lesson, viewers will learn what constitutes a near miss and why it’s so important to report close calls, regardless of any embarrassment, fear, or inconvenience. Learners will also consider the importance of reflecting on close calls to learn from their mistakes, as well as review tips for preventing near misses from happening in the first place. (Keywords: reporting, self-awareness) | BizLibrary |
| Near Misses: Resisting Psychological Biases | Welcome to “Near Misses: Resisting Psychological Biases,” a video lesson dedicated to opening employees’ eyes to dangerous psychological tendencies that may be causing them to take risks at work. This lesson is the last of three in the “Near Misses” video course, which helps learners understand why close calls occur and work to prevent them from happening—all in an effort to avoid injury and illness on the job. Throughout this lesson, viewers will learn about normalization of deviance and outcome bias, tendencies that can cause people to let near misses slide again and again. Learners will also take a look at how to recognize when these biases are operating on them and fight back to stay safe. (Keyword: self-awareness) | BizLibrary |
| Near Misses: The Danger of Bad Attitudes | Welcome to “Near Misses: The Danger of Bad Attitudes,” a video lesson devoted to describing the role of negative employee attitudes when it comes to workplace safety. This lesson is the second of three in the “Near Misses” video course, which helps learners understand why close calls occur and work to prevent them from happening—all in an effort to avoid injury and illness on the job. During this lesson, viewers will learn about three dangerous employee attitudes that can lead to near misses or even true accidents: complacency, apathy, and recklessness. Learners will also consider helpful tips for maintaining a positive, safety-centered mindset at work. (Keyword: self-awareness) | BizLibrary |
| New Employee Safety Orientation | All occupations, even ones that are not typically assigned to dangerous tasks, have certain safety hazards associated with them. For some occupations, the hazards are obvious. For other occupations, however, the hazards may be less apparent. This course provides a basic overview of safety issues to help improve your safety awareness. These safety issues include safe work habits, personal protective equipment, hazard communication, and fire safety. | BizLibrary |
| New Employee Safety Orientation (Canada) | All occupations, even ones that are not typically assigned to dangerous tasks, have certain safety hazards associated with them. For some occupations, the hazards are obvious. For other occupations, however, the hazards may be less apparent. It would be difficult to fully discuss all safety rules and regulations to avoid every danger you could potentially encounter in your job. So, instead, this course provides a basic overview of safety issues to help improve your safety awareness. These safety issues include safe work habits, which should be part of your daily routine; personal protective equipment, which may be required to maintain your health and safety on the job; hazard communication, which provides vital information about chemicals and other hazards that affect working conditions; and fire safety, which is a critical concern in any workplace. | BizLibrary |
| New Hire Safety | This series will encompass everything a new hire needs to know about basic safety, how to handle different types of emergency situations & injuries, fire safety and fire classifications. This will include OSHA Hazard Communication Standard, SDS sheets, chemical labeling and on the job slips, trips & falls prevention. We will also touch on ladder safety and lifting techniques. This is an excellent training module for all new hires. | BizLibrary |
| New Hire Safety: Part 1 | This course will encompass everything a new hire needs to know about basic safety, how to handle different types of emergency situations and injuries, fire safety & fire classifications. | BizLibrary |
| New Hire Safety: Part 2 | This course will encompass everything a new hire needs to know about basic safety, OSHA Hazard Communication Standard, SDS sheets, chemical labeling and on the job slips, trips and falls prevention. We will also touch on ladder safety and lifting techniques. | BizLibrary |
| Night Shift Safety | Night shift work can expose workers to a range of hazards, including sleep deprivation, limited visibility, and changing weather conditions. This course discusses what constitutes extended or unusual works shifts and the hazards associated with work pattern changes. The dangers of sleep deprivation, as well as nighttime weather hazards, are also explained along with nighttime work area lighting needs, operating mobile equipment at night, and the best practices for working outside at night. | BizLibrary |
| Occupational Health and Safety Act (OHSA) for Ontario | Welcome to the “Occupational Health and Safety Act (OHSA) for Ontario” course where viewers will learn about Ontario OHSA regulations and their rights and responsibilities under the Act. This course, comprising of two lessons, will discuss who enforces OHSA standards, how it’s enforced, and the penalties for violating the standards. By the end of this course, expect to have a basic understanding of the Ontario OHSA standard and the rights and responsibilities of all roles within the workplace to uphold these standards. | BizLibrary |
| Occupational Health and Safety Act (OHSA): Rights and Responsibilities | Welcome to the “Occupational Health and Safety Act (OHSA): Rights and Responsibilities” lesson designed to give viewers an overview of the rights and responsibilities of each role within the workplace to comply with OHSA regulations. This lesson is the final of two in the “Occupational Health and Safety Act (OHSA) for Ontario” course, where viewers will learn about Ontario OHSA regulations and their rights and responsibilities under the Act. This lesson will cover important topics about OHSA, such as the Internal Responsibility System, training requirements, and how the Act extends to workplace harassment and violence. By the end, expect to have a better understanding of the worker, supervisor, and employer’s rights and responsibilities to be compliant with OHSA standards. | BizLibrary |
| Occupational Health and Safety Act (OHSA): Understanding OHSA | Welcome to the “Occupational Health and Safety Act (OHSA): Understanding OHSA” lesson designed to give viewers a basic understanding of OHSA standards. This lesson is the first of two in the “Occupational Health and Safety Act (OHSA) for Ontario” course, where viewers will learn about Ontario OHSA regulations and their rights and responsibilities under the Act. This lesson will cover important topics about OHSA, such as who is and isn’t covered by the Act. By the end, expect to have a better understanding of who enforces OHSA standards, how it’s enforced, and the penalties for violating the standards. | BizLibrary |
| Office Safety | Welcome to the “Office Safety” video course intended to provide a complete introduction to the topic of staying safe at work. This course, comprising six video lessons, covers everything from the various hazards found in workplaces today to ergonomics, safe lifting, and so much more. The basics covered here are a strong foundation for understanding office safety as a whole. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Office Safety | MARCOM's Video On Demand (VOD) program on Office Safety shows employees what hazards exist in office environments, and how important it is to use good safety practices as they go about their work. Millions of employees seek medical treatment every year for injuries that happen on the job. Most office workers think these injuries only occur in manufacturing facilities, or on construction sites, but a surprising number of workplace injuries take place in offices like yours. Areas included in the program include avoiding falls, putting yourself at risk, setting up your workstation, preventing eyestrain, using powdered equipment, handing office supplies, fire safety in the office and more. | BizLibrary |
| Office Safety: Ergonomics | Welcome to the “Ergonomics” video lesson designed to explain how an ergonomic workstation can keep your organization and its workers productive, healthy, and happy. This lesson is the second of six in the “Office Safety” series, which provides a complete introduction to the topic of staying safe at work. In this lesson, viewers will learn about the three major ergonomic risk factors along with how each element of their workstation factors into their ergonomic health and safety. | BizLibrary |
| Office Safety: Eyestrain | Welcome to the “Eyestrain” video lesson meant to introduce learners to the problem of eyestrain and provide tips to minimize risk. This lesson is the third of six in the “Office Safety” series, which provides a complete introduction to the topic of staying safe at work. This lesson begins by explaining the problem of eyestrain through its causes and symptoms. It also provides 10 ways to reduce risk of eyestrain. | BizLibrary |
| Office Safety: Fire Safety | Welcome to the “Fire Safety” video lesson meant to teach viewers about fire hazards and what to do in the event of a fire. This lesson is the fifth of six in the “Office Safety” series, which provides a complete introduction to the topic of staying safe at work. In this lesson, viewers will first learn about what fire hazards are present in their office. The lesson also discusses action plans, fire safety roles, and what to do in the event of an actual fire. | BizLibrary |
| Office Safety: Safe Lifting | Welcome to the “Safe Lifting” video lesson intended to teach viewers how to lift loads properly and safely. This lesson is the fourth of six in the “Office Safety” series, which provides a complete introduction to the topic of staying safe at work. In this lesson, viewers will learn about the five factors that prevent safe lifting as well as how to safely navigate the entire lifting process from start to finish. | BizLibrary |
| Office Safety: Slips, Trips, and Falls | Welcome to the “Slips, Trips, and Falls” video lesson intended to inform viewers of common hazards at work. This lesson is the first of six in the “Office Safety” series, which provides a complete introduction to the topic of staying safe at work. In this lesson, viewers will learn about what hazards lead to slips, trips, and falls respectively. Ultimately, learners will be better prepared to avoid and resolve hazards in their workplace. | BizLibrary |
| Office Safety: Stay Safe in There | Welcome to the “Stay Safe in There” video lesson intended to provide viewers with basic tips on how to safely navigate everyday hazards associated with working in an office. This lesson is the sixth of six in the “Office Safety” series, which provides a complete introduction to the topic of staying safe at work. This lesson reviews the many risk factors that can be found in the modern workplace and provides action steps on what to do about these hazards. Ultimately, the learner should better understand how to stay safe and avoid hazards at work. | BizLibrary |
| OSHA Recordkeeping for Managers and Supervisors | MARCOM's "OSHA Recordkeeping for Managers and Supervisors" program helps facilities comply with OSHA's recordkeeping regulation (29 CFR Part 1904). It covers the details of the regulation's requirements and shows actual workplace incidents that demonstrate what a manager's responsibilities are in documenting and reporting recordable accidents. The program can be used in conjunction with MARCOM's program titled "OSHA Recordkeeping for Employees" to train workers at all levels and provide them with a common base of understanding about OSHA's recordkeeping requirements. | BizLibrary |
| Patient Handling Safety | MARCOM's course on "Patient Handling Safety" covers Patient Handling and Caregiver Injuries, Algorithms, Patient Assessment and Body Mechanics, Repositioning a Patient in Bed, "Lateral Transfer" from Bed to Stretcher, "Stand-and-Pivot" from Bed to Chair, and Mechanical Lift Devices | BizLibrary |
| Patient Handling Safety: "Lateral Transfer" from Bed to Stretcher | MARCOM's Micro-Learning program on "Patient Handling Safety: "Lateral Transfer" from Bed to Stretcher" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Patient Handling Safety: "Stand-and-Pivot" from Bed to Chair | MARCOM's Micro-Learning program on "Patient Handling Safety: "Stand-and-Pivot" from Bed to Chair" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Patient Handling Safety: Algorithms, Patient Assessment and Body Mechanics | MARCOM's Micro-Learning program on "Patient Handling Safety: Algorithms, Patient Assessment and Body Mechanics" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Patient Handling Safety: Mechanical Lift Devices | MARCOM's Micro-Learning program on "Patient Handling Safety: Mechanical Lift Devices" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Patient Handling Safety: Patient Handling and Caregiver Injuries | MARCOM's Micro-Learning program on "Patient Handling Safety: Patient Handling and Caregiver Injuries" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Patient Handling Safety: Repositioning a Patient in Bed | MARCOM's Micro-Learning program on "Patient Handling Safety: Repositioning a Patient in Bed" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Pedestrian Safety | Basic training on safely walking in active work zones. Learn about blind spots, the importance of eye contact, and designated walkways. Covers pedestrian safety guidelines, mobile equipment guidelines, and forklift driver guidelines. | BizLibrary |
| Personal Accountability for Safety | The goal is for every person to go home safe every day. To achieve this, we must all be personally accountable for safety. This module describes what it means to be accountable and how you can demonstrate personal accountability. | BizLibrary |
| Personal Fall Arrest Systems | Performing work on an elevated surface is inherently dangerous due to the risk of falling. When proper guardrails or other means of fall protection are not installed, a personal fall arrest system is usually required. A personal fall arrest system, consisting of a full body harness, a connecting device and anchor point, is designed to reduce the amount of force exerted on a worker during a fall and to prevent the falling worker from striking a lower level or hitting the ground below. Various OSHA standards require an employer to ensure that each employee is trained in the proper use of a fall arrest system before he or she uses the equipment. That’s the purpose of this program—to discuss the proper selection, inspection and usage of fall arrest components as well as the total fall distance calculation and the rescue plan for retrieving fallen workers. | BizLibrary |
| Personal Safety Basics | Welcome to the “Personal Safety Basics” video course meant to help learners respond effectively to dangerous situations—or, better yet, avoid them in the first place! This course, which comprises five video lessons, describes what personal safety entails and provides examples of how someone should protect themselves in various scenarios. Specifically, viewers will learn the importance of being aware of their surroundings and the actions they take, as well as how to optimize their safety while working alone, working remotely, or traveling for work. (Keywords: injury, hazard, accident, risk) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Personal Safety Basics: Safety First! | Welcome to the “Personal Safety Basics: Safety First!” video lesson intended to introduce learners to the topic of personal safety. This lesson is the first of five in the “Personal Safety Basics” video course, which explains how to respond effectively to dangerous situations—or, better yet, avoid them in the first place! In this lesson, viewers will learn what personal safety involves and consider scenarios that put this information into context. Ultimately, learners should understand that, to stay safe, they must recognize the dangers they face, take steps to reduce the risk, and apply best practices for handling dangerous situations if they do occur. (Keywords: injury, hazard, accident) | BizLibrary |
| Personal Safety Basics: Staying Aware | Welcome to “Personal Safety Basics: Staying Aware,” a video lesson dedicated to helping learners pay attention to their surroundings and focus on their work. This lesson is the second of five in the “Personal Safety Basics” video course, which explains how to respond effectively to dangerous situations—or, better yet, avoid them in the first place! During this lesson, viewers will learn the importance of keeping a vigilant eye on their surroundings while driving to work, parking their car, and even walking to and from the building. Learners will also become familiar with tactics for fighting back if someone attacks them before they safely reach their workstation. Finally, this lesson describes how to maintain a high level of awareness while on the job—through recognizing hazards, following protocols, and keeping safety top of mind. (Keywords: injury, accident, risk, workplace safety) | BizLibrary |
| Personal Safety Basics: Traveling for Work | Welcome to the “Personal Safety Basics: Traveling for Work” video lesson intended to convey the steps an employee should take when going on a work trip. This lesson is the last of five in the “Personal Safety Basics” video course, which explains how to respond effectively to dangerous situations—or, better yet, avoid them in the first place! During this lesson, learners will consider some safety precautions they should take prior to traveling. Then, viewers will learn how to protect their health and safety when staying at a hotel, driving, eating or drinking, and spending time outside. (Keywords: injury, hazard, accident, risk) | BizLibrary |
| Personal Safety Basics: Working Alone | Welcome to the “Personal Safety Basics: Working Alone” video lesson meant to provide safety tips to learners who work by themselves where help isn’t readily available. This lesson is the third of five in the “Personal Safety Basics” video course, which explains how to respond effectively to dangerous situations—or, better yet, avoid them in the first place! Throughout this lesson, viewers will learn what it means to work alone and the implications that has for their personal safety. Learners will also become familiar with precautions they can take to protect themselves while working alone. In the end, viewers should understand the importance of being extra careful while working by themselves—after all, there’s no one around to help if something goes wrong. (Keywords: injury, hazard, accident, risk) | BizLibrary |
| Preventing Harassment in Industrial Settings | Welcome to the “Preventing Harassment in Industrial Settings” video lesson created to ensure workers know that harassment of any kind is unacceptable and should not be tolerated in the workplace. This lesson defines and explains workplace harassment, as well as discusses its legal implications. Then, it outlines the many different forms that workplace harassment can take, including racial, gender, sexual, and more. Finally, viewers will learn what to do in harassment situations. Specifically, action steps are provided for witnesses and victims of harassment. Plus, there are tips given on how to ensure you are not participating in any behavior that could be perceived as harassment. (Keywords: EEOC, discrimination, stereotypes, quid pro quo) | BizLibrary |
| Preventing Workplace Injury: Avoiding Lightning Strikes | Lightning hurts. At least that’s what we’ve heard, since we haven’t been hit by it ourselves. But we have gotten shocked while swapping out a power outlet, and lightning has a bit more electricity than those do, so we decided to create this video to ensure that you stay as safe as possible during a lightning storm. You’ll learn when to hide, where to hide, when to come back out again, and which movie predictions you should be skeptical of. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Preventing Workplace Injury: Preventing Injury from Falling Objects | Falling objects are among the most easily preventable accidents in the workplace, and yet worldwide a worker is injured by a falling object every 10 minutes. This video will ensure that you know how to use tools, transport materials, and alert everyone to any potential risks during high-altitude work. You’ll also see a workplace that hopefully looks nothing like yours. Have fun! This content is also translated in Spanish. | BizLibrary |
| Process Safety Management | Process Safety Management is the identification, evaluation, and prevention of highly hazardous chemical releases that could occur as a result of catastrophic failures in processes, procedures, or equipment. This course covers the components of the OSHA regulation in detail. | BizLibrary |
| Process Safety Management (PSM): An Overview | This overview of PSM will provide a basic understanding of what PSM is and the topics that comprise it. PSM addresses Highly Hazardous Chemicals identified by OSHA and the process industries. These chemicals require safety considerations over and above normal chemicals. These safety considerations are the basis of PSM. Following course completion you will be able to identify key elements and what is and is not acceptable under PSM. | BizLibrary |
| Process Safety Management (PSM): Emergency Planning and Response | This content introduces the OSHA Process Safety Management (PSM) Standard, emphasizing that OSHA standards are written from human tragedy. The PSM Standard was developed following several major incidents involving hazardous chemicals. The seminal event was the 1984 Bhopal, India tragedy at a Union Carbide pesticide plant, where approximately 40 tons of highly toxic methyl isocyanate were released, resulting in thousands of fatalities—widely considered the worst industrial disaster in world history. Additional incidents included the 1985 Union Carbide facility leak in Institute, West Virginia, the 1989 Phillips Petroleum incident in Pasadena, Texas (23 fatalities), and the Arco facility explosion in Channelview, Texas (17 fatalities). These tragic events led to OSHA finalizing the PSM Standard (29 CFR 1910.119) in 1992, which includes 14 required elements. This course focuses specifically on emergency planning and response—Paragraph (n)—emphasizing its importance for employee safety and facility integrity. | BizLibrary |
| Process Safety Management (PSM): Process Safety Information | Process Safety Information (PSI) identifies the many types of information necessary to convey an understanding of a PSM covered process. Process Safety Information is typically grouped into three topics: hazards, technology and equipment. The hazards of the process must be communicated to employees. The process technology of designing safe systems, safety components and devices help employees understand the safety built into the process. The key point of Process Safety Information is not to remember it, but to know where to find the information if needed. | BizLibrary |
| Promoting Safety from the Front Line | Welcome to the “Promoting Safety from the Front Line” video lesson intended to empower every employee to become a safety leader! In this lesson, viewers will learn to influence others to work more safely on the job by modeling safe behavior, getting involved in safety initiatives, holding coworkers accountable, and more. Ultimately, frontline employees should recognize that they don’t need positional authority to be a safety leader—they already have the power to promote safety at work! (Keywords: hazard, accident prevention, injury prevention, responsibility) | BizLibrary |
| Radiation Safety | The myths surrounding radiation exposure may be great for a Hollywood screenplay, but they won't help you work safely around radiation at your facility. Use this radiation safety course to learn about ionizing and non-ionizing radiation, gamma rays, isotope encapsulation, radiation-based sensor usage, radiation strength, and exposure minimization. We're sure you'll find our radiation course a valuable asset to your safety program! | BizLibrary |
| Radiofrequency (RF) Radiation Hazard Prevention | Radiofrequency (RF) radiation is the transmission of energy by electromagnetic radio waves or microwaves. You can’t see it, smell it, hear it, or touch it, but the more you know about RF radiation, the better you will be at managing operations that produce it, and reducing the risks associated with it. Low levels of exposure to RF radiation have not been shown to be harmful, but prolonged exposure to very high levels of RF radiation can burn human tissue. No links have been proven between exposure to RF radiation and more severe health effects, like cancer or reproductive defects. Telecommunication and radar transmitters can produce high-intensity RF radiation environments that are potentially hazardous to anyone operating and maintaining this equipment. This course is designed to provide a general overview and understanding of the hazards associated with radiofrequency radiation. | BizLibrary |
| Remote Worker: Safety, Health & Security | Because remote work has recently become a way of life for many people, it's imperative that employees working at home know how to do their jobs safely. This new program drives home the importance of worker commitment to maintaining a safe and productive home workspace and discusses the precautions remote workers can follow to avoid accidents and injuries. Topics include cyber security, OSHA regulatory requirements regarding remote work, and the various hazards that can be found in the home workspace environment. | BizLibrary |
| Remote Worker: Safety, Health & Security, Concise | Because remote work has recently become a way of life for many people, it's imperative that employees working at home know how to do their jobs safely. This new program drives home the importance of worker commitment to maintaining a safe and productive home workspace and discusses the precautions remote workers can follow to avoid accidents and injuries. Topics include cyber security, OSHA regulatory requirements regarding remote work, and the various hazards that can be found in the home workspace environment. | BizLibrary |
| Safe Housekeeping | Welcome to the “Safe Housekeeping” video course meant to describe housekeeping measures you can implement to promote safety and efficiency in the workplace. This course comprises five lessons that cover everything from basic housekeeping tips to more specialized information on how to handle particular types of hazards. From this course, you’ll first learn what housekeeping entails in the workplace and why it’s important to do. Then, it explains how to prevent accidents by doing things like following protocol and leveraging workplace design. You’ll even learn specific steps you can take to prevent fires and falls—two major causes of property damage and personal injury. Finally, this course wraps up by discussing steps for handling and storing hazardous substances. By completing this video course, you’ll know how to make the most of housekeeping measures to help keep your workplace as safe as possible! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Safe Housekeeping: Accident Prevention | Welcome to “Safe Housekeeping: Accident Prevention,” a video lesson meant go over several keys to preventing accidents in the workplace. This lesson is the second of five in the “Safe Housekeeping” video course, which describes housekeeping measures you can implement to promote safety and efficiency in the workplace. From laziness to rushing, there are many reasons why preventable accidents occur in the workplace. By watching this lesson, you can learn how you can control your actions to prevent mistakes and accidents while still fulfilling your duties correctly. | BizLibrary |
| Safe Housekeeping: Essential Steps | Welcome to “Safe Housekeeping: Essential Steps,” a video lesson intended to explain the importance of prioritizing housekeeping, as well as basic cleaning and organizational measures you can do at work. This lesson is the first of five in the “Safe Housekeeping” video course, which describes housekeeping measures you can implement to promote safety and efficiency in the workplace. First, this lesson covers what housekeeping is and what the benefits of good housekeeping are in the workplace. Then, it goes over various cleaning and housekeeping steps employees must take to maintain a safe workplace. | BizLibrary |
| Safe Housekeeping: Hazardous Substances | Welcome to “Safe Housekeeping: Hazardous Substances,” a video lesson that covers methods you can follow to handle and store hazardous substances safely. This lesson is the final of five in the “Safe Housekeeping” video course, which describes housekeeping measures you can implement to promote safety and efficiency in the workplace. Practicing good housekeeping is a critical part of preventing accident or injury when it comes to working with hazardous substances. By watching this lesson, you’ll have a solid foundation for understanding how to store, handle, and clean up hazardous substances appropriately. | BizLibrary |
| Safe Housekeeping: Preventing Fires | Welcome to “Safe Housekeeping: Preventing Fires,” a video lesson meant to cover housekeeping tactics for minimizing the risk of a dangerous fire igniting in your workplace. This lesson is the fourth of five in the “Safe Housekeeping” video course, which describes housekeeping measures you can implement to promote safety and efficiency in the workplace. From this lesson, you’ll learn how to prevent fires with basic tips like cleaning up clutter keeping emergency equipment accessible. | BizLibrary |
| Safe Housekeeping: Slips, Trips, and Falls | Welcome to “Safe Housekeeping: Slips, Trips, and Falls,” a video lesson intended to explain common slip, trip, and fall hazards and how to prevent them from becoming an issue in your workplace. This lesson is the third of five in the “Safe Housekeeping” video course, which describes housekeeping measures you can implement to promote safety and efficiency in the workplace. From spills to fallen objects, there are many types of hazards you need to be on the lookout for. Not only that, but you need to do your part in fulfilling housekeeping duties to ensure those hazards are neutralized before causing accidents. In this lesson, you’ll learn all about what those housekeeping responsibilities are! | BizLibrary |
| Safe Lifting in Healthcare Environments: Medical Personnel | MARCOM's Video On Demand (VOD) program on Safe Lifting in Healthcare Environments: for Medical Personnel discusses how lifting and carrying things can affect the back, and how medical personnel can use safe lifting techniques to help them avoid back injuries in a healthcare facility. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting in a healthcare facility, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protects your back, how to keep your back safe when you’re lifting “below the waist”, the "right way" to lift and carry patients, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safe Lifting in Healthcare Environments: Office and Maintenance Personnel | MARCOM's Video On Demand (VOD) program on Safe Lifting in Healthcare Environments: for Office and Maintenance Personnel discusses how lifting and carrying things can affect the back, and how non-medical personnel can use safe lifting techniques to help them avoid back injuries in a healthcare facility. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting in a healthcare facility, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protects your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safe Work Permits | This course summarizes the various components of the Safe Work Permit process that should be used within a facility or organization for work being performed by construction and maintenance contractors and employees. The Safe Work Permit process is based around a written form and is a communication tool used to inform employees of safety requirements. Maintenance and construction type activities can then be coordinated with appropriate personnel within the facility to help avoid safety concerns and potential conflicts. The Safe Work Permit can be critical for the success of a site safety program and can be applied to a variety of facilities, including manufacturing facilities, construction sites, etc. | BizLibrary |
| Safe Work Permits - Global | This course summarizes the various components of the Safe Work Permit process that should be used within a facility or organization for work being performed by construction and maintenance contractors and employees. The Safe Work Permit process is based around a written form and is a communication tool used to inform employees of safety requirements. Maintenance and construction type activities can then be coordinated with appropriate personnel within the facility to help avoid safety concerns and potential conflicts. The Safe Work Permit can be critical for the success of a site safety program and can be applied to a variety of facilities, including manufacturing facilities, construction sites, etc. | BizLibrary |
| Safe Work Practices and the 2018 CSA Z462 | This video explains the important changes and updates contained in the 2018 CSA Z462, and discusses how electrical workers can be protected from both the shock hazard and arc flash hazard presented by exposed energized parts. Topics include the elements of an electrical safety program, conducting risk assessment and control procedures, establishing and verifying an electrically safe working condition, the two approach boundaries for shock protection, determining the proper arc flash boundary, clothing, and protective equipment required by each of the four arc flash PPE categories, and when energized work is allowed and when an energized work permit is required. Keywords: Canada, Canadian | BizLibrary |
| Safety and Health - Advanced | This course covers more advanced guidelines and best practices for safety in a variety of industrial workplaces. With safety topics including working around mobile equipment, hazardous chemicals, and moving machine parts, this course provides advanced concepts critical to establishing safe work habits for yourself and your team. | BizLibrary |
| Safety and Health - Basic | This course covers basic guidelines and best practices for safety in a variety of industrial workplaces. From identifying and avoiding common workplace hazards to housekeeping and incident reporting, this course provides the fundamental elements critical to establishing safe work habits for yourself and your team. | BizLibrary |
| Safety Audits | MARCOM's video on "Safety Audits" provides employees with an understanding of the goals and procedures that are involved in a safety audit, shows them how they can help in the audit process and describes specific safe work practices. Workplace safety is too important to try and figure out on the fly or leave to chance. When employees' lives and health are on the line, a company can't just wait for trouble to occur before making improvements. That's why safety-conscious organizations have been taking a more proactive approach by conducting safety audits…systematic surveys of workplaces to identify hazards so they can be eliminated or controlled. Areas included in the program include performing a workplace analysis, systems of controls, evaluating work areas, performing a personal safety audit, dealing with accidents, and more. This content is also translated in Spanish. | BizLibrary |
| Safety Awareness | Welcome to the “Safety Awareness” video course intended to help organizations and employees alike maintain a constant focus on safety at work. This course, which comprises five video lessons, describes the importance of prioritizing safety and the cost of failing to do so. In addition, it explains the process for creating a job safety analysis (JSA), as well as how to establish an organizational culture characterized by safety. Finally, this course emphasizes individual employee roles in maintaining a safe workplace and staying alert for hazards on the job. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Safety Awareness for New Employees | MARCOM's Video On Demand (VOD) program on Safety Awareness for New Employees discusses a wide variety of hazards that workers can encounter while performing different types of tasks, and explains what they need to do to avoid them. Every year, almost three million employees get injured on the job or develop a work-related illness... and about five thousand more lose their lives. To avoid workplace hazards, employees need to think "safety first" their first day on the job, and every day thereafter. Areas included in the program include slips, trips and falls, industrial ergonomics, using hand and power tools and machinery safely, forklift safety, electrical safety and lock-out/tag-out, hazard communication and person protective equipment, fire prevention and emergency response, health emergencies, first aid and bloodborne pathogens, and more. | BizLibrary |
| Safety Awareness in the Office | We will learn that most accidents are preventable. We will learn the rules for lifting and climbing. We will learn the rules to prevent slips and falls. Safety is no accident and affects everyone in every industry. The good news is that accidents are preventable with proper training and safety products. A company's primary objective is to ensure the safety and health of their employees. | BizLibrary |
| Safety Awareness in the Warehouse | We will learn safety precautions for a warehouse or industrial setting. We will learn safety tips when using tools and machinery. We will learn useful tips when working with hazardous materials. Every workplace has hazards that could endanger workers. It is important to understand the unique risks in your company so you can develop an effective safety program that minimizes illness and injuries. Examined are safety precautions for a warehouse or industrial setting. Educate everyone in the workplace about safety requirements, materials, and procedures; and, of course, always keep the lines of communication open. | BizLibrary |
| Safety Awareness: Best Practices | Welcome to “Safety Awareness: Best Practices,” a video lesson meant to open learners’ eyes to the various hazards they could encounter at work and what they can do to prevent accidents from happening. This lesson is the last of five in the “Safety Awareness” video course intended to help organizations and employees alike maintain a constant focus on safety at work. During this lesson, learners will consider scenarios in which employees sustain injuries because they weren’t focusing on safety. Then, viewers will learn the best practices the employees in the example should have been employing to prevent the accident from happening in the first place. (Keywords: injury, protection) | BizLibrary |
| Safety Awareness: Creating a Safety Culture | Welcome to the “Safety Awareness: Creating a Safety Culture” video lesson, which describes how to transform your workplace culture into one that’s characterized by safety and health. This lesson is the third of five in the “Safety Awareness” video course intended to help organizations and employees alike maintain a constant focus on safety at work. Throughout this lesson, learners will review what safety awareness entails, both from an organizational standpoint and from a personal standpoint. Viewers will also learn key steps in promoting safety awareness throughout the organization. (Keywords: hazard, accident, injury, protection) | BizLibrary |
| Safety Awareness: Job Safety Analysis (JSA) | Welcome to “Safety Awareness: Job Safety Analysis (JSA),” a video lesson devoted to explaining how to conduct a JSA. This lesson is the second of five in the “Safety Awareness” video course intended to help organizations and employees alike maintain a constant focus on safety at work. During this lesson, viewers will learn the process for creating a JSA and capturing it in an accessible, easy-to-read document. Learners will also consider the importance of involving frontline workers in this effort and updating each JSA on a periodic basis. (Keywords: hazard, accident, injury, protection) | BizLibrary |
| Safety Awareness: Personal Safety Measures | Welcome to “Safety Awareness: Personal Safety Measures,” a video lesson dedicated to helping employees protect themselves from injury and illness while on the job. This lesson is the fourth of five in the “Safety Awareness” video course intended to help organizations and employees alike maintain a constant focus on safety at work. In this lesson, viewers will learn simple tips for remaining aware of their surroundings as well as anticipating and preventing potential hazards. Learners will also become familiar with factors that undermine safety awareness and understand how to refocus on safety when they get off track. (Keywords: accident, protection) | BizLibrary |
| Safety Awareness: What's the Big Deal? | Welcome to the “Safety Awareness: What’s the Big Deal?” video lesson meant to underscore the importance of prioritizing safety in the workplace. This lesson is the first of five in the “Safety Awareness” video course intended to help organizations and employees alike maintain a constant focus on safety at work. In this lesson, viewers will learn what safety awareness entails and why it’s so crucial on a personal and an organizational level. This lesson also provides examples of hazards from various industries to emphasize the fact that no industry is free of workplace hazards. (Keywords: accident, injury, protection) | BizLibrary |
| Safety Case Study: Fall from a Ladder | When selecting a ladder, it’s important to choose the correct length for the task at hand. If you find yourself having to stand on the top rung or overreaching, then you’re putting yourself in danger of falling. In this short scenario, you’ll see how easy it is to lose your balance, fall from a ladder, and cause a serious injury. | BizLibrary |
| Safety Case Study: Properly Securing a Cylindrical Load | In this course, we will review the safety guidelines for securing a cylindrical load. | BizLibrary |
| Safety First: Be Proud of That (3-Minute Safety Song) | This unique program is an upbeat music video that reinforces the importance of working safely. The song lyrics and imagery underscore the importance of always following safe work practices, wearing PPE, and speaking up for safety. Viewers will be inspired to “put safety first.” Some of the important points reinforced by the program include: • The consequences of unsafe acts last forever • The risk of performing an unsafe act is not worth the cost • Despite being outnumbered by unsafe coworkers, you should continue your safety efforts because they will eventually take hold and influence others • When safety mistakes are made, it is essential for coworkers to speak up to prevent an unsafe act • It’s important for each individual to make safety a habit and have a deep safety commitment • Working safely does more than protect one individual from injury; working safely reinforces the safety culture and makes everyone safer • There is always a risk of incident or injury and the only way to minimize this risk is to always put safety first and avoid risk-taking and shortcuts | BizLibrary |
| Safety for Heat-Related Illnesses: Employees | Welcome to the "Safety for Heat-Related Illnesses – Employees" video lesson meant to help viewers recognize, treat, and prevent heat-related illnesses so they can stay safe when working in hot conditions. This lesson also covers the factors that increase the risks of heat stress and the actions workers can take to prevent potentially life-threatening conditions such as heat stroke and heat exhaustion. Ultimately, after watching this lesson, viewers will understand how to protect themselves from heat stress and how to respond appropriately if they think a coworker is suffering from heat-related illness. (Keywords: first aid, outdoor work, outdoor worker, working outside, hot weather) This content is also translated in Spanish. | BizLibrary |
| Safety for Heat-Related Illnesses: Employers | Welcome to the "Safety for Heat-Related Illnesses – Employers" video lesson meant to help employers and supervisors identify and reduce the risks of heat stress in the workplace to protect the health and safety of their workers. This lesson covers what employers need to do to improve the safety of workers at risk of heat-related illnesses, such as making sure employees stay hydrated, use the buddy system, and speak up when they’re not feeling well. Ultimately, after watching this lesson, employers should know their responsibility in maintaining workplace safety when it comes to preventing heat-related illnesses. (Keywords: outdoor work, working outside, hot weather) | BizLibrary |
| Safety Housekeeping and Accident Prevention | MARCOM's program on "Safety Housekeeping and Accident Prevention" provides workers with the information they need to recognize on-the-job hazards and explains how they can prevent them. Employees need to understand how to maintain a neat and orderly work environment and develop other good safety habits that will help them to create a safer workplace for everyone. Workplace accidents cause nearly 5000 deaths and 3 million injuries every year, but many of these incidents could have been prevented. Good housekeeping and safety practices can significantly reduce accidents and injuries in any type of work environment. This program will provide workers with the information they need to recognize on-the-job hazards and explain how they can prevent them. Topics covered include developing a good safety attitude, maintaining a neat and orderly work environment, using tools and equipment, identifying and storing hazardous materials, hazardous materials cleanup and disposal, personal protective equipment, and more. | BizLibrary |
| Safety in the Workplace | We will learn that most accidents are preventable. We will learn safety tips when using tools and machinery. We will learn the rules to prevent slips and falls. Safety is no accident and affects everyone in every industry. The good news is that accidents are preventable with proper training and safety products. A company's primary objective is to ensure the safety and health of their employees, and every workplace has hazards that endanger workers. It is important to understand the unique risks in your company so you can develop an effective safety program that minimizes illness and injuries. | BizLibrary |
| Safety Leadership | Welcome to the “Safety Leadership” video course intended to help managers and supervisors enforce safety standards across the organization. This course, which comprises four video lessons, describes the key responsibilities of an effective safety leader. Learners will also become familiar with strategies for communicating safety standards and addressing safety violations. Finally, viewers will learn some best practices for leveling up from an adequate safety leader to an AMAZING safety leader. (Keywords: hazard, accident prevention, injury prevention, discipline, communication, leadership skills) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Safety Leadership: Communicating Safety Standards | Welcome to the “Safety Leadership: Communicating Safety Standards” video lesson intended to help safety leaders gain employee investment in the safety program through clear and meaningful communication. This lesson is the second of four in the “Safety Leadership” video course, which is designed to help managers and supervisors enforce safety standards across the organization. During this lesson, viewers will explore useful tips for communicating safety expectations, from creating a vision to listening effectively to leveraging different methods of delivery. (Keywords: hazard, accident prevention, injury prevention, leadership skills) | BizLibrary |
| Safety Leadership: Five STARS of Safety Leadership | Welcome to “Safety Leadership: Five STARS of Safety Leadership,” a video lesson meant to highlight the key roles and responsibilities of an effective safety leader. This lesson is the first of four in the “Safety Leadership” video course, which is designed to help managers and supervisors enforce safety standards across the organization. In this lesson, viewers will learn about the five STARS of safety leadership: supervision, training, accountability, resources, and support. Ultimately, safety leaders should understand how they can meet all these requirements to establish the safest workplace possible. (Keywords: hazard, accident prevention, injury prevention, discipline, communication, leadership skills) | BizLibrary |
| Safety Leadership: Leveling Up as a Safety Leader | Welcome to “Leveling Up as a Safety Leader,” a video lesson devoted to helping safety leaders go above and beyond in their role. This lesson is the last of four in the “Safety Leadership” video course, which is designed to help managers and supervisors enforce safety standards across the organization. In this lesson, viewers will learn the value of getting to know their people, going digital with their safety program, providing coaching as needed, and focusing on learning. In the end, learners should know just how to go from being an adequate safety leader to being an amazing one! (Keywords: hazard, accident prevention, injury prevention, communication, leadership skills) | BizLibrary |
| Safety Leadership: Responding to Safety Violations | Welcome to the “Safety Leadership: Responding to Safety Violations” video lesson meant to guide safety leaders in applying discipline and enforcing safety standards at work. This lesson is the third of four in the “Safety Leadership” video course, which is designed to help managers and supervisors enforce safety standards across the organization. Throughout this lesson, learners will recognize how to shift their perspective to view discipline in a more positive light. In addition, viewers will learn to consider their own role in safety issues, take a constructive approach to discipline, and document any disciplinary measures taken. Finally, learners will focus on the importance of reinforcing positive behavior through praise. (Keywords: hazard, accident prevention, injury prevention, communication, leadership skills) | BizLibrary |
| Safety Management for Leaders | Safety isn't just about avoiding accidents—it's about creating a systematic approach that transforms workplace culture and drives business success. This comprehensive course introduces leaders to the principles and practical application of Occupational Health and Safety Management Systems (OHSMS), with a focus on the widely recognized ANSI/ASSP Z10 standard. Participants will explore how effective safety management systems go beyond regulatory compliance to become strategic business tools that reduce costs, improve productivity, and enhance organizational reputation. The course covers essential elements from hazard identification and risk management to incident investigation and leadership accountability, emphasizing the critical role of worker participation and the journey toward safety excellence. By course completion, participants will understand how to leverage safety management systems as a competitive advantage while fostering a culture where every employee actively contributes to creating safer, more productive workplaces. | BizLibrary |
| Safety Management: Barrier Analysis | Every organization has policies regarding defenses, or barriers, to control hazardous energy and prevent it from coming into contact with people, or objects. For example, machine guarding keeps people from contacting moving equipment, and lockout/tagout procedures provide barriers to prevent equipment from moving when it’s being worked on. Accidents occur when barriers fail. Barrier analysis is used to determine which barriers failed and why, so it is an effective root cause analysis tool for accidents and other incidents. This module describes how to perform a barrier analysis. | BizLibrary |
| Safety Management: Change Analysis | Change analysis, also known as Is/Is Not Analysis or KT (Kepner Tregoe) Analytical troubleshooting, is a problem solving method that involves comparing a process that has failed or is performing poorly to one that is operating correctly. This module describes how to conduct a change analysis. | BizLibrary |
| Safety Management: Events and Causal Factors Analysis | Accidents and major equipment failures are usually the result of several different failures or human errors occurring at the same time. This can make it difficult to analyze information and find root causes. A method such as events and causal factors analysis is useful because it organizes event data on a timeline, which provides a visual summary of an incident and makes it easy to identify relationships between relevant events and their causal factors. | BizLibrary |
| Safety Management: Floor and Walkway Safety and Auditing | Slips, trips, and falls (or STFs) are a leading cause of work-related injuries, including sprains, strains, fractures, contusions, and abrasions. STFs also account for 15% of all accidental deaths; second only to motorized vehicles as a cause of workplace fatalities. STFs also account for ~15% of workplace fatalities, second only to those related to motorized vehicles. While STFs can occur on level surfaces and at elevated heights, this course focuses only on STFs which occur on level surfaces. | BizLibrary |
| Safety Management: Incident Investigation | As long as people work, there will be safety-related incidents and near misses. But those incidents can be used to make the workplace safer if they are investigated, analyzed, and corrected to prevent their recurrence. This course discusses reasons for incident investigations, the phases of an incident investigation, team leader responsibilities, and who comprises the investigation team. It then provides information on best practices for interviewing witnesses, determining the root cause of an incident, and corrective and follow-up actions. | BizLibrary |
| Safety Management: Industrial Hygiene Basics | “Industrial hygiene” (or “occupational hygiene,” outside of the U.S.) is the discipline of evaluating and controlling workplace hazards in order to protect the health and well being of workers and the community. This involves monitoring of work environments, evaluating exposures to hazards, and employing controls to prevent or minimize exposures and their effects. This course describes the job responsibilities of an industrial hygienist, discusses common workplace hazards, and details measures that can be used to control these hazards. | BizLibrary |
| Safety Management: Job Hazard Analysis | This course provides basic guidelines for performing a job hazard analysis (JHA) in a variety of industrial workplaces. Based on industry best practices and OSHA guidelines, this course offers insights into why a JHA is a critical part of any safety program. From identifying common workplace hazards to accepted means of hazard control, this course provides the fundamental elements critical to establishing safe work habits for yourself and your team. [course outline] • Hazards • Job hazard analysis • Who performs the JHA • When to perform the JHA • Beginning the JHA: Identify the steps • Identify the hazards • Common hazards • Write hazard scenarios and sample scenario • Controlling hazards and control exampl Regulations OSHA Publication 3071: Job Hazard Analysis Safety and Health Program Management Guidelines: Issuance of Voluntary Guidelines | BizLibrary |
| Safety Management: Medical and Exposure Records Access | The Occupational Safety and Health Administration (OSHA) requires employers to provide a safe workplace for their employees. To ensure this, OSHA maintains several standards that describe employee rights for a hazard-free workplace. The Access to Medical and Exposure Records Standard (29 CFR 1910.1020) describes employees’ rights to access their medical records and information about exposure to toxic substances and harmful physical agents. This module describes employees’ right of access, what types of records they have access to, and record retention requirements for employers. | BizLibrary |
| Safety Management: Near Miss Best Practices | The Occupational Safety and Health Administration (OSHA) has described near misses as incidents where no property was damaged and no personal injury sustained, but where, given a slight shift in time or position, damage and/or injury easily could have occurred. It has been shown that injury and damage-producing events are frequently preceded by warning signs or near miss incidents. For this reason, a program designed to identify, record, and address near miss incidents will improve worker safety and the safety culture of an organization. | BizLibrary |
| Safety Management: OSHA Recordkeeping | In the workplace, employees may be confronted with a variety of injury and illness cases. When these occur, employees will need to determine or help determine whether or not a case should be recorded on the OSHA 300 Log for their facility. Injury records are kept to help analyze injury causes, identify potential trends, and prevent future occurrences. Failure to properly record an injury or illness may also result in an OSHA violation and citation. Thus, it is extremely important to know and understand the OSHA rules and requirements for recording an injury or illness. This course will review the criteria for recording injuries and illnesses for OSHA purposes. | BizLibrary |
| Safety Management: Root Cause Analysis | How many times have you thought a problem was 'fixed' only to have it happen again? This happens when only the symptoms, not the underlying, or root, causes, are addressed. Root cause analysis is a generic term used to describe various methods that can be used to find and eliminate root causes so problems do not recur. This module will describe the steps involved in a root cause analysis and some tools and methods that can be used. | BizLibrary |
| Safety Management: Root Causes of Human Behavior | Human errors occur quite frequently. To prevent recurrence of the same errors, careful analysis is required to identify and eliminate the root causes of those errors. However, determining the root causes of incidents caused by worker behaviors is typically more difficult than finding the root causes of mechanical failures. This module will describe some different models and analysis methods that can help identify root causes of human errors and behavior problems. | BizLibrary |
| Safety Management: Safety Inspections and Observations | Accidents are caused by unsafe workplace conditions or unsafe behaviors. Inspections and observations allow you to be proactive by evaluating how safe your workplace is instead of waiting until someone gets hurt. This course will provide an overview and general guidelines for performing safety inspections and observations. | BizLibrary |
| Safety Management: Slip, Trip, and Fall Prevention Inspections | Slips, trips, and falls (STFs) are a leading cause of work-related injuries, and the second leading cause of workplace fatalities, after motorized vehicle incidents. A comprehensive floor and walkway safety program can greatly reduce STF hazards and incidents. Among other things, this program should include floor and walkway audits and STF prevention inspections performed by trained and qualified persons. STF prevention inspections should include annual inspections, routine safety inspections, and change analyses. | BizLibrary |
| Safety Management: Task Analysis | When an incident, or problem, appears to have resulted from a human error during the execution of a task, or procedure, a task analysis should be performed. The objective of a task analysis is to determine how a task was actually performed, compare that to how it should have been performed, and identify corrective actions that will increase the likelihood that it will be performed correctly in the future. This module describes the steps involved and how to perform a task analysis. | BizLibrary |
| Safety Orientation | MARCOM's Video On Demand (VOD) program on Safety Orientation contains information employees need to create and maintain a safe and healthy workplace. When the day begins… there is always lots of work to do… orders to fill, quotas to meet and those ever-present deadlines to hit. But if we rush and aren’t careful we could very well cause an accident, damage valuable property, or even suffer a serious injury. That's where the phrase "Safety First" comes in. It means that working safely is the top priority and we need to learn to take precautions to protect ourselves from hazards and prevent accidents. Areas included in the program include information on how to prepare mentally for the job, safety housekeeping and accident prevention, the proper selection and use of personal protective equipment, safe work practices, how to prepare for emergencies and more. This content is also translated in Spanish. This content was updated in 8/2023. | BizLibrary |
| Safety Orientation in Healthcare Environments… for Office and Facilities Personnel | MARCOM's Video On Demand (VOD) program on Safety Orientation in Healthcare Environments… for Office and Facilities Personnel contains information employees need to create and maintain a safe and healthy workplace. When the day begins… there is always lots of work to do… orders to fill, quotas to meet and those ever-present deadlines to hit. But if we rush and aren’t careful we could very well cause an accident, damage valuable property, or even suffer a serious injury. That's where the phrase "Safety First" comes in. It means that working safely is the top priority and we need to learn to take precautions to protect ourselves from hazards and prevent accidents. Areas included in the program include information on how to prepare mentally for the job, safety housekeeping and accident prevention, the proper selection and use of personal protective equipment, safe work practices, how to prepare for emergencies and more. | BizLibrary |
| Safety Orientation in Industrial Environments | MARCOM's Video On Demand (VOD) program on Safety Orientation in Industrial Environments contains information employees need to create and maintain a safe and healthy workplace. When the day begins… there is always lots of work to do… orders to fill, quotas to meet and those ever-present deadlines to hit. But if we rush and aren’t careful we could very well cause an accident, damage valuable property, or even suffer a serious injury. That's where the phrase "Safety First" comes in. It means that working safely is the top priority and we need to learn to take precautions to protect ourselves from hazards and prevent accidents. Areas included in the program include information on how to prepare mentally for the job, safety housekeeping and accident prevention, the proper selection and use of personal protective equipment, safe work practices, how to prepare for emergencies and more. | BizLibrary |
| Safety Orientation in Office Environments | MARCOM's Video On Demand (VOD) program on Safety Orientation in Office Environments contains information employees need to create and maintain a safe and healthy workplace. When the day begins… there is always lots of work to do… orders to fill, quotas to meet and those ever-present deadlines to hit. But if we rush and aren’t careful we could very well cause an accident, damage valuable property, or even suffer a serious injury. That's where the phrase "Safety First" comes in. It means that working safely is the top priority and we need to learn to take precautions to protect ourselves from hazards and prevent accidents. Areas included in the program include information on how to prepare mentally for the job, safety housekeeping and accident prevention, safe work practices, how to prepare for emergencies and more. | BizLibrary |
| Safety Orientation: The Nuts and Bolts of Workplace Safety | Welcome to the “Safety Orientation: The Nuts and Bolts of Workplace Safety” video lesson intended to cover all the basics of staying safe at work. This lesson begins by explaining how to prevent the most common workplace accidents. Then, it moves into how workers can protect themselves at work through the use of personal protective equipment (PPE), ergonomic practices, safe lifting, and more. Finally, viewers are provided with action steps on how to prepare for emergency scenarios. Ultimately, learners will have a better understanding of how to put their safety first at work. (Keywords: slips, trips, falls, fire hazards, hazard, hazardous chemicals, chemical spills, emergency action plan, first aid, CPR) | BizLibrary |
| Safety: What's Your Role? | When it comes to having a successful safety program, we all have a role to play, and the part played by each employee is defined by his or her actions and behaviors. This program tells the story of two serious workplace incidents from the point of view of those involved. Viewers will learn to recognize the behaviors and actions that contributed to the incidents. For example, being a bad influence, risk-taking, complacency, rushing and being timid about speaking up are all illustrated as traits or “roles” that undermine safety and contribute to workplace incidents. As the program progresses, viewers will learn that setting good examples, being receptive to safety advice, avoiding shortcuts, speaking up and being a safety advocate are roles that prevent injuries and improve the overall safety culture. They are also asked to consider the part they are currently playing and recast themselves into a new role that will make a positive safety difference. Other points made by this program include: • Don’t succumb to the temptation to take a shortcut • Don’t be led astray by others’ poor safety advice • There are no do-overs when it comes to unsafe acts • Time is not more valuable than safety • The ripple effect of unsafe acts is widespread • Your choices and decisions don’t just affect you • Safety culture requires that safety advocates outnumber those who are indifferent about safety • When more people set good safety examples, it becomes easier for everyone to be safe This content is also translated in Spanish. | BizLibrary |
| Safety: What's Your Role?, Concise | When it comes to having a successful safety program, we all have a role to play, and the part played by each employee is defined by his or her actions and behaviors. This program tells the story of two serious workplace incidents from the point of view of those involved. Viewers will learn to recognize the behaviors and actions that contributed to the incidents. For example, being a bad influence, risk-taking, complacency, rushing and being timid about speaking up are all illustrated as traits or “roles” that undermine safety and contribute to workplace incidents. As the program progresses, viewers will learn that setting good examples, being receptive to safety advice, avoiding shortcuts, speaking up and being a safety advocate are roles that prevent injuries and improve the overall safety culture. They are also asked to consider the part they are currently playing and recast themselves into a new role that will make a positive safety difference. Other points made by this program include: • Don’t succumb to the temptation to take a shortcut • Don’t be led astray by others’ poor safety advice • There are no do-overs when it comes to unsafe acts • Time is not more valuable than safety • The ripple effect of unsafe acts is widespread • Your choices and decisions don’t just affect you • Safety culture requires that safety advocates outnumber those who are indifferent about safety • When more people set good safety examples, it becomes easier for everyone to be safe | BizLibrary |
| Shoulder Injury Prevention | In the U.S., shoulder injuries result in more days away from work than any other work-related injury. Many activities – including reaching and lifting – can strain the body and cause injuries to the back, neck, shoulders, and limbs. To prevent shoulder injuries, make sure equipment and controls are maintained and function correctly, follow safe work practices, use required PPE, don’t overexert, maintain good posture, and stretch and take breaks regularly. It is also important to exercise and take care of yourself during non-work hours. | BizLibrary |
| Slips, Trips and Falls | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. | BizLibrary |
| Slips, Trips and Falls in Healthcare Environments | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls in Healthcare Environments contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. | BizLibrary |
| Slips, Trips and Falls in Industrial Environments | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls in Industrial Environments contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. | BizLibrary |
| Slips, Trips and Falls in Office Environments | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls in Office Environments contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. | BizLibrary |
| Slips, Trips, and Falls | Falling at work may not seem very dangerous, but falls are the leading cause of workplace injuries. They commonly cause cuts, bruises, broken bones, back injuries, sprains, and strains. Hazards that cause slips, trips, and falls can be controlled and eliminated if they are identified, reported, and corrected. This course describes common causes of slips, trips, and falls, how they can be prevented, and first aid procedures for fall injuries. | BizLibrary |
| Slips, Trips, and Falls for Canada | Falling at work may not seem very dangerous, but falls are the leading cause of workplace injuries. They commonly cause cuts, bruises, broken bones, back injuries, sprains, and strains. Hazards that cause slips, trips, and falls can be controlled and eliminated if they are identified, reported, and corrected. This course describes common causes of slips, trips, and falls, how they can be prevented, and first aid procedures for fall injuries. [course outline] Causes of Falls: Slips Causes of Falls: Trips Falls Prevention Housekeeping Safe Walking Surfaces Footwear Safe Work Practices Stair Safety Ladder Safety 1 of 2 Ladder Safety 2 of 2 Mounting and Dismounting Vehicles Platforms 1 of 2 Platforms 2 of 2 Storage and Loading Dock Areas Slippery Surfaces and Bad Weather Hazard Identification and Reporting How to Fall First Aid | BizLibrary |
| Stay Off Your Phone to Stay Safe at Work | Welcome to the “Stay Off Your Phone to Stay Safe at Work” video lesson intended to demonstrate how cell phone use can be a safety concern in any work environment. This lesson establishes why employers are wary of at-work cell phone usage and addresses the issues of productivity, safety, and privacy. The lesson concludes with tips on how to use cell phones safely in the workplace. Ultimately, viewers should have a better understanding of why their employer discourages use of cell phones at work. | BizLibrary |
| Staying Safe During a Robbery | Welcome to the "Staying Safe During a Robbery” video lesson intended to teach retail employees what to do in the event of a robbery or flash mob. This lesson highlights key steps workers should take to keep themselves, their coworkers, and their customers safe if a robbery occurs while they’re on the job. Ultimately, after viewing this lesson, those who work in industries prone to workplace violence should feel more prepared about facing a robbery so they can respond in the best way. | BizLibrary |
| Staying Safe When Transporting Cash | Welcome to the "Safety When Transporting Cash" video lesson, which shares best practices to help prevent robbery when moving money and other valuable cargo. This video covers what workers should do to avoid becoming a target for thieves and describes how to act if a robbery occurs. Ultimately, after viewing this lesson, workers who transport cash, such as those who service ATMs, should feel prepared and knowledgeable about what to do to stay as safe as possible. (Keywords: automated teller machine) | BizLibrary |
| Steps to Solve Workplace Accidents and Crimes | Workplace crime and accident investigations must be taken very seriously. In this video, Colin McLaren, former homicide task force leader, itemizes all the necessary steps for conducting an investigation, including scrupulous note-taking and diagrams, photos, witness statements, and recording conversations. He counsels the importance of being fair, calm, unbiased, frank and in control. Above all, an investigator must be diligent, open-minded and questioning in pursuit of the truth. The objective is to get admissions – in writing. | BizLibrary |
| Stretching for Injury Prevention with Liz Navarrete | This program will make you a believer in the importance of stretching as part of an injury prevention routine. To prevent injury and remain pain-free, our major joints and muscles need to be stretched in the opposite direction in order to “undo” the damage and remain flexible and pliable. To achieve this, Physical Therapist Liz Navarrete demonstrates eight simple stretches that can be used as a whole-body stretching routine, including stretches for the neck, upper back, lower back, shoulders, hips, knees, ankles and hands, wrists and elbows. This content is also translated in Spanish. | BizLibrary |
| Stretching for Injury Prevention with Liz Navarrete, Concise | This program will make you a believer in the importance of stretching as part of an injury prevention routine. To prevent injury and remain pain-free, our major joints and muscles need to be stretched in the opposite direction in order to “undo” the damage and remain flexible and pliable. To achieve this, Physical Therapist Liz Navarrete demonstrates eight simple stretches that can be used as a whole-body stretching routine, including stretches for the neck, upper back, lower back, shoulders, hips, knees, ankles and hands, wrists and elbows. | BizLibrary |
| Struck-By Hazards: One of Construction's Fatal Four | "Struck-by" hazards on a construction site are divided into the following groups: flying objects, falling objects, swinging objects and rolling objects. This program discusses specific hazards from these four groups and the safe work practices your workers must follow to avoid them. Struck-by injuries occur when any type of an object or piece of equipment makes forcible contact with an employee. If not fatal, these incidents often result in broken bones, cuts, bruises, blunt force trauma and other injuries to the feet, head or body. Topics include safety tips for preventing each group of struck-by injuries, personal protective equipment, safe tool use and preventing vehicle incidents. | BizLibrary |
| Surviving the Fall: Proper Use of Your Personal Fall Arrest System | Falling just a short distance can generate huge forces and cause injury, even if you don't hit the ground. The proper use of fall protection equipment reduces these forces and prevents injuries. In this program, viewers will see fall protection equipment deployed in actual fall events and learn the proper selection and use of these devices. In addition to safe work practices, such as 100% tie-off techniques, emphasis is placed on having a rescue plan in place should a fall occur. Topics include selecting an anchor point, inspecting the harness and lanyard, proper calculation of fall distance, specialized connection devices, and the pros and cons of lanyards vs. retractable lifelines. This content is also translated in Spanish. | BizLibrary |
| The Hazards of Cell Phones at Work | Welcome to “The Hazards of Cell Phones at Work” video lesson created to show that cell phone use in hazardous workplaces can have devastating consequences. This lesson describes the ways in which cell phone use at work can be a safety hazard in many situations, such as when working on construction sites, operating machinery, and driving a vehicle. The lesson concludes with tips on how to use cell phones safely in the workplace. Ultimately, viewers should understand that accidents related to cell phone use are always possible, especially in hazardous work environments. | BizLibrary |
| The Line of Fire, Concise | The line separating safety from danger is sometimes quite small. To avoid crossing that line, we must: 1) Always be aware of the hazards around us. 2) Understand the machines and operations in our work areas. 3) Take the time to think about the possible consequences that may result from where we place our bodies or the actions we perform. When we do this, we can avoid suddenly finding ourselves in the line of fire. This program discusses many workplace hazards and outlines general principles that can help employees prevent these hazards from causing serious injuries and deaths. Featured are several incidents that illustrate the consequences of not noticing when we are in harm's way. Topics include hazards presented by gravity, moving machinery, flying debris and projectiles, automated equipment, moving vehicles, contact with stationary hazards and the importance of observation and feedback. | BizLibrary |
| To the Point About: Personal Fall Arrest Systems | Our workplace is full of hazards, hazards that can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is presented by elevated working surfaces where there is the potential for a fall. Should a fall occur, the proper use of a personal fall arrest system can prevent injuries and save lives. That is the point of our facility’s fall protection program and that is the point of this program. So pay close attention as we get to the point about personal fall arrest systems. Topics include the full body harness, connecting devices, anchor points, calculating total fall distance, safe use of self-retracting lifelines, and planning for survival and rescue after a fall event. | BizLibrary |
| To the Point About: Preventing Slips and Falls | Our workplace is full of hazards, hazards than can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the risk of falling due to a slip or trip. Workplace falls are a leading cause of injury, and even a small fall can have very serious consequences. Identifying and correcting fall hazards combined with paying close attention to our paths of travel can prevent these injuries and save lives. That is the point of our facility’s effort to prevent slips, trips, and falls and that is the point of this program. Topics include why we fall in the first place, the effects of gravity, friction, and momentum, wearing proper footwear, preventing slips, and preventing trips. | BizLibrary |
| To the Point About: The Lockout/Tagout Program | Our workplace is full of hazards, hazards that can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the unexpected starting of machines or other unplanned releases of hazardous energy. Controlling hazardous energy can prevent injuries and save lives. That is the point of our facility's energy control or lockout/tagout” program. And that is the point of this program. Topics include the energy control plan, situations requiring lockout/tagout, lockout/tagout devices, energy control procedures, and returning equipment to service. This content is also translated in Spanish. | BizLibrary |
| Travel Security | When traveling there are many safety and security concerns. The best way to minimize the risks is to plan ahead to be better prepared to deal with it, or better yet, prevent it from occurring in the first place. The goal of this course is to make you aware of some of the most common threats you may encounter while traveling, how to prevent incidents, and what to do if something does go wrong. | BizLibrary |
| Tuberculosis in the Healthcare Environment | MARCOM's Video On Demand (VOD) program on "Tuberculosis in the Healthcare Environment" has been specifically created to assist healthcare employees on the front lines in the fight against TB by providing them with the latest information on the tuberculosis threat, the infection hazards they may encounter in their job and the steps they can take to avoid them. Topics covered include the resurgence of tuberculosis, how TB spreads and guidelines for fighting it, risks in healthcare environments, medical surveillance, engineering controls, wearing a respirator, working with and treating active TB and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. This content is also translated in Spanish. | BizLibrary |
| Understanding & Preventing Slips, Trips & Falls | The statistics related to slips, trips and falls in the workplace are staggering—nearly 16 million fall injuries occur each year. These mishaps are the second leading cause of fatalities on the job and the third leading cause of employee disability. To help prevent fall injuries at your facility, your organization provides training on the common factors and hazards that contribute to falling and the safe work practices that should be followed to control them. That’s the purpose of this program—to provide viewers with a basic understanding of how and why slips, trips and falls occur in the workplace and the precautions we all can take to prevent these incidents. Topics include factors in maintaining balance and stability, selecting proper footwear, understanding and preventing slips and trips, unsafe acts that contribute to falls and safe work practices to prevent falls. | BizLibrary |
| Understanding and Preventing Heat-Related Illnesses | As hot conditions intensify this summer and we continue to perform our regular job duties, the potential for heat-related illnesses rises dramatically. Collectively known as heat stress, these illnesses are serious and can even cause death in some cases. Your employees must be vigilant in their efforts to prevent them. This program discusses how hot conditions affect the human body, the symptoms of heat-related ailments and what to do if we start to experience them, how to treat victims of heat stress, and most importantly, the precautions that must be taken to avoid problems when working in hot environments. Other topics include becoming acclimated to the heat, use of the buddy system, preventing heat stress at indoor facilities, and specialized clothing and protective devices for working in hot conditions. This content is also translated in Spanish. | BizLibrary |
| Valley Fever | Welcome to “Valley Fever,” a video course intended to explain what Valley Fever is, how it spreads, and who’s most at risk. This course comprises three lessons, covering everything from what the fungal infection is to how you can recognize and treat symptoms. Spreading awareness about Valley Fever is critical to help doctors diagnose the disease earlier and ensure patients receive the care they need. (Keywords: San Joaquin valley fever, California valley fever, acute valley fever, desert fever, coccidioidomycosis) | BizLibrary |
| Valley Fever: Recognizing Symptoms | Welcome to “Valley Fever: Recognizing Symptoms,” a video lesson that describes the symptoms of Valley Fever at various levels of severity and explains how to test for and treat the infection. This lesson is the final of three in the “Valley Fever” video course, which is meant to explain what the disease is, who’s most at risk, and how to recognize symptoms. By watching this lesson, you’ll understand the importance of early and accurate diagnosis when it comes to Valley Fever. (Keywords: San Joaquin valley fever, California valley fever, acute valley fever, desert fever, coccidioidomycosis) | BizLibrary |
| Valley Fever: Risk and Prevention | Welcome to “Valley Fever: Risk and Prevention,” a video lesson meant to describe what groups are more likely to develop severe cases of cocci and how you can avoid becoming infected. This lesson is the second of three in the “Valley Fever” video course, which is meant to explain what the disease is, who’s most at risk, and how to recognize symptoms. From this lesson, you’ll review what Valley Fever is and how it spreads. Then, you’ll learn about various groups, such as pregnant women and older people, who have a higher risk of developing disseminated Valley Fever. The lesson ends by going over strategies you can implement to help prevent you from being infected when you’re in or near infected areas. (Keywords: San Joaquin valley fever, California valley fever, acute valley fever, coccidioidomycosis, desert fever) | BizLibrary |
| Valley Fever: The Silent Epidemic | Welcome to “Valley Fever: The Silent Epidemic,” a video lesson intended to spread awareness about the fungal infection coccidioidomycosis, or cocci. This lesson is the first of three in the “Valley Fever” video course, which is meant to explain what the disease is, who’s most at risk, and how to recognize symptoms. From this lesson, viewers will learn how Valley Fever spreads and where it’s most common—places like South America and the American Southwest, particularly states like California, Arizona, and New Mexico. While only a fraction of infected people experiences symptoms, the disease can result in severe health problems and even death. (Keywords: San Joaquin valley fever, California valley fever, acute valley fever, desert fever, coccidioidomycosis) | BizLibrary |
| Violence in Healthcare | Welcome to the “Violence in Healthcare” video course designed to help healthcare workers and organizations know the basics about what to do when violent incidents occur. This course, comprising three video lessons, discusses the prevalence of violence in the healthcare industry as well as how to identify, control, and respond to violent incidents. Throughout the course, viewers will learn what steps they need to take to keep themselves, their coworkers, and their patients as safe as possible despite the possibility of violence. This course is a must-watch for anyone in the healthcare industry as the threat of violence is always present. | BizLibrary |
| Violence in Healthcare: Identifying the Potential for Violence | Welcome to the “Violence in Healthcare: Identifying the Potential for Violence” video lesson intended to provide action steps for how to identify and control the potential for violence while working in a healthcare setting. This lesson is the second of three in the “Violence in Healthcare” series, which discusses the prevalence of violence in the healthcare industry as well as how to identify, control, and respond to violent incidents. In this lesson, viewers will learn about the five steps for identifying the potential for violence in healthcare, from conducting threat assessments to establishing a violence prevention program and more. | BizLibrary |
| Violence in Healthcare: Responding to Violence | Welcome to the “Violence in Healthcare: Responding to Violence” video lesson created to make sure that healthcare facilities and their workers know how to appropriately respond to violent incidents. This is the final lesson in the “Violence in Healthcare” series, which discusses the prevalence of violence in the healthcare industry as well as how to identify, control, and respond to violent incidents. In this lesson, viewers will learn about general best practices when it comes to responding to violence. More specifically, they’ll also learn about what to do during and after a violent event occurs. Finally, the lesson covers what healthcare organizations should do in response to violence. | BizLibrary |
| Violence in Healthcare: Understanding the Basics | Welcome to the “Violence in Healthcare: Understanding the Basics” video lesson created to inform viewers about the prevalence of violence in the healthcare field. This lesson is the first of three in the “Violence in Healthcare” series, which discusses the prevalence of violence in the healthcare industry as well as how to identify, control, and respond to violent incidents. In this lesson, viewers will learn about workplace violence in general and how it specifically relates to healthcare settings, including why incidents often go underreported, and the common risk factors that increase chances of violence. Finally, this lesson covers the many costs of violence on healthcare organizations and lists relevant laws and standards concerning workplace violence in healthcare settings. (Keywords: general duty clause, OSHA, Joint Commission) | BizLibrary |
| Walking and Working Surfaces | This program provides one hour of training on Walking and Working Surfaces, which is one of the six mandatory training topics selected by OSHA as part of its 10 Hour Training for General Industry Program. In addition to the six hours of training on required topics, OSHA requires four more hours of instruction on various elective topics. The combination of required training and elective training must total 10 hours. The 36-minute video presentation in this program, when combined with the provided sectional review quiz questions, will provide approximately one hour of training on Walking and Working Surfaces. The content in this program is not certified by OSHA, but may be used by an organization as part of a training curriculum which is equivalent to that received in OSHA’s 10 Hour General Industry Training. Falls from heights and same level falls onto walking or working surfaces are among the leading causes of serious workrelated injuries and deaths. To ensure workers are provided with safe working and traveling surfaces, OSHA has developed its regulation, 29 CFR 1910 Subpart D, titled “Walking and Working Surfaces.” This rule affects a wide range of workers and those employees covered by the regulation must be trained in the nature of the fall hazards in their work area, how to recognize them and the procedures to be followed to minimize those hazards. This program explains nature of the fall hazards in the workplace, how to recognize them and the procedures that must be followed to minimize those hazards. Other topics include definitions and requirements of the OSHA regulation, personal fall arrest systems, ladder safety, climbing and descending stairs, scaffolding, safety housekeeping and slip and trip hazards.(keyword: OSHA 10) | BizLibrary |
| Walking and Working Surfaces | MARCOM's Video On Demand (VOD) program on Walking and Working Surfaces discusses the hazards that are associated with different walking surfaces that employees can encounter on the job, and provides practical information that they need to protect themselves from harm. Whether we’re standing, walking or climbing, we depend on the surfaces we walk upon to provide the support we need to position ourselves properly, use our muscles efficiently, keep our balance… and do our work safely. Yet slips, trips and falls continue to make up 20% of disabling occupational injuries, and thousands of fatalities every year. Fortunately, most of these accidents can be prevented. Areas included in the program include hazards associated with different walking and working surfaces, how to stay safe when navigating floors and walkways, safety requirements for stairways and fixed ladders, properly inspecting and setting up a portable ladder, types of fall protection that are used on a scaffold, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Walking and Working Surfaces | Slips, trips, and falls constitute the majority of general industry accidents, second only to motor vehicle accidents. They cause 15% of all accidental deaths, and are third only to motor vehicles and violence as a cause of fatalities. The OSHA standards for walking and working surfaces apply to all permanent places of employment, except where only domestic, mining, or agricultural work is performed and if appropriately applied, can reduce lost work time. This interactive online course details the OSHA standard in a practical format with easy to implement solutions to provide a workplace that is free from hazards to better protect the workplace and reduce unnecessary costs. | BizLibrary |
| Walking and Working Surfaces in Healthcare Environments: for Office and Maintenance Personnel | MARCOM's Video On Demand (VOD) program on Walking and Working Surfaces in Healthcare Environments: for Office and Maintenance Personnel discusses the hazards that are associated with different walking surfaces that employees can encounter on the job, and provides practical information that they need to protect themselves from harm. Whether we’re standing, walking or climbing, we depend on the surfaces we walk upon to provide the support we need to position ourselves properly, use our muscles efficiently, keep our balance… and do our work safely. Yet slips, trips and falls continue to make up 20% of disabling occupational injuries, and thousands of fatalities every year. Fortunately, most of these accidents can be prevented. Areas included in the program include hazards associated with different walking and working surfaces, how to stay safe when navigating floors and walkways, safety requirements for stairways and fixed ladders, properly inspecting and setting up a portable ladder, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Walking and Working Surfaces in Industrial Environments | MARCOM's Video On Demand (VOD) program on Walking and Working Surfaces in Industrial Environments discusses the hazards that are associated with different walking surfaces that employees can encounter on the job, and provides practical information that they need to protect themselves from harm. Whether we’re standing, walking or climbing, we depend on the surfaces we walk upon to provide the support we need to position ourselves properly, use our muscles efficiently, keep our balance… and do our work safely. Yet slips, trips and falls continue to make up 20% of disabling occupational injuries, and thousands of fatalities every year. Fortunately, most of these accidents can be prevented. Areas included in the program include hazards associated with different walking and working surfaces, how to stay safe when navigating floors and walkways, safety requirements for stairways and fixed ladders, properly inspecting and setting up a portable ladder, types of fall protection that are used on a scaffold, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Warehouse and Loading Dock Safety | Covers hazards and safety guidelines associated with warehouses and loading docks, including personal protective equipment (PPE), importance of housekeeping, mobile equipment, driving safety, fire extinguishers, and emergency procedures. | BizLibrary |
| Warehouse Safety | MARCOM's Micro-Learning program on "Warehouse Safety" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Warehouse Safety: Materials Handling Basics | MARCOM's Micro-Learning course on "Warehouse Safety: Materials Handling Basics" addresses: - The importance of preparation before you begin any materials-handling task. - How to choose the right route to use when you’re transporting materials from one part of the facility to another. - What equipment you should use when you can’t lift a load by yourself. - How to safely stack pallets and other materials. - How to lift and carry a load through a warehouse without injuring yourself or others. | BizLibrary |
| Warehouse Safety: Pallets... Storing and Stacking | MARCOM's Micro-Learning course on "Warehouse Safety: Pallets… Storing and Stacking" addresses: - How pallets can simplify the process of stacking and storing materials. - The hazards that you might encounter when you’re working with loaded pallets. - How you should handle and stack pallets to keep yourself and your coworkers safe. - How to safely break down materials that have been palletized. | BizLibrary |
| Warehouse Safety: Warehouse Safety Fundamentals | MARCOM's Micro-Learning course on "Warehouse Safety: Warehouse Safety Fundamentals" addresses: - The importance of being able to recognize hazards in your facility. - What type of PPE you should use in a warehouse. - How “rushing” through tasks or engaging in horseplay can increase the risk of accidents. - How clutter, trash and debris can interfere with keeping a warehouse safe. - How to safely handle and work with HAZMATs. | BizLibrary |
| Warehouse Safety: Working Safely on a Loading Dock | MARCOM's Micro-Learning course on "Warehouse Safety: Working Safely on a Loading Dock" addresses: - The hazards that you can encounter on a loading dock. - How weather can impact the safety of working on a loading dock. - How to position “dock plates” correctly. - The hazards that come with unloading a truck or trailer on a loading dock and how to avoid them. | BizLibrary |
| Warehouse Safety: Working Safely with Forklifts | MARCOM's Micro-Learning course on "Warehouse Safety: Working Safely with Forklifts" addresses: - The hazards that you can encounter when you’re working around forklifts. - How to alert a forklift operator that you are in their vicinity. - The importance of organized “warehouse traffic management” and know how to practice it. - The unsafe practices that you should avoid when you’re working around forklifts. | BizLibrary |
| Winter Safety | The change of seasons often sneaks up on us. It seems that one moment we're working under the autumn sunlight, and the next we're watching the first snowfall and listening for school closings. The onset of winter is also a busy time for everyone. Schedules get crowded. Deadlines creep up on us. And there are holidays and vacations to prepare for. Amid all this activity, we often forget to make room for safety. But the winter months and the holiday season can create a number of special hazards that we need to watch out for. Whether we're working, playing or travelling, we need to understand these hazards and know the equipment and safe practices that we should use to prevent accidents and injuries during the winter season. | BizLibrary |
| Work Practices and Engineering Controls | MARCOM's video on "Work Practices and Engineering Controls" is designed to help facilities comply with OSHA's HAZWOPER regulation (29 CFR 1910.120). As part of these regulations, there are varying requirements for employee training, depending on an employee's specific level of involvement with hazardous materials. The video helps employees to understand the nature and behavior of hazardous chemicals, and how to reduce or eliminate potential exposure to hazardous materials in their work environments. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. This content is also translated in Spanish. | BizLibrary |
| Work Zone Safety | MARCOM's Video On Demand (VOD) program on Work Zone Safety discusses the hazards that are associated with performing roadway construction and maintenance, and the equipment and safe work practices that employees can use to avoid them. Every day, construction and maintenance tasks are performed on highways, city streets and country roads. And each year, thousands of workers who perform these tasks as well as the drivers, passengers and pedestrians who use the roads are killed or injured in work zone accidents. But it doesn't have to happen. Areas included in the program include work zone safety and traffic control, traffic control equipment and procedures, setting up a work zone, best practices for a safe work zone, night work and mobile operations and more. | BizLibrary |
| Working Over or Near Water | Working over or near water can expose workers to a range of hazards, including injuries from falls, hypothermia, and drowning. This course discusses best practices for working over or near water, including the proper use of common types of personal flotation devices (PFDs). This course also offers information on what to do in “man overboard” (MOB) situations, including survival tactics and recovery practices. | BizLibrary |
| Workplace Safety Essentials | "Ah, workplace safety. We know you have to receive training on this stuff, which means you don’t necessarily want to. That also means we don’t necessarily have to try and make it interesting. You’re a captive audience, so we could just load you up with facts and statistics and slowly lull you to sleep. But that’s not really how we like to do things, and it isn’t all that effective to talk about the importance of safety if nobody wants to listen. That’s why we’ve created Workplace Safety Essentials, a 6-part video series designed to help you recognize common safety hazards, develop a robust safety mentality, and address workplace emergencies while laughing the entire time. Learning how to work safely might seem like an important but unexciting part of doing your job. Well we agree that it’s important, but we don’t agree that it has to be boring. So get ready to enjoy Workplace Safety Essentials. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Workplace Safety Essentials consists of 6 videos and is approximately 35 minutes in length. Key Takeaways from Workplace Safety Essentials • How to recognize and resolve dangerous levels of fatigue or inattention • Strategies for working at an appropriate pace and avoiding the hazards of hurrying • Various ways (and reasons) to maintain a clean and well-organized jobsite • What to do in the event of a spill, accident, or other on-site emergency • Developing an attitude conducive to a safe and healthy working environment" | BizLibrary |
| Workplace Safety Essentials: Developing the Right Attitude | You may have heard that safety is a mindset, but it’s also a collection of responsible actions and behaviors. Interestingly, being unsafe also involves a collection of actions and behaviors, just different (and much worse) ones. You’ll get to see both in this video, which should simultaneously help you develop the right attitude toward safety and also show you which kind of people you really never want to have on your team. | BizLibrary |
| Workplace Safety Essentials: Keeping and Leaving a Safe Jobsite | The messier a jobsite, the more likely it is that accidents might happen. This video will share several simple strategies for keeping and leaving your jobsite safe and well-organized. You’ll also learn a few fun pranks to play on your coworkers. It’s educational and entertaining – the best of both worlds! | BizLibrary |
| Workplace Safety Essentials: Preventing and Treating Fatigue | Fatigue is both unpleasant to experience and potentially dangerous if you’re too tired to focus properly on your job. This video will outline multiple strategies for preventing and treating fatigue. This video will also introduce you to a strange and exotic food that is bound to change your life. So much juicy goodness in such a short video! | BizLibrary |
| Workplace Safety Essentials: The Hazards of Hurrying | Hurrying through your work might seem like a great way to save time, but it’s also a great way to get hurt or make a mistake that takes a long time to fix. This video will outline the various reasons you might be tempted to hurry, as well as the potential problems that can result. You’ll also learn a surprisingly simple way to deal with anyone who tries to force you to move faster than you want to. Enjoy! | BizLibrary |
| Workplace Safety for Office Professionals | We don’t always think of offices as dangerous places – “death by meeting” is probably the biggest risk that comes to mind – and yet, according to the Bureau of Labor Statistics, about 76,000 office workers sustain disabling injuries every year in the US alone. Just because the risks are not as obvious as they are in a factory doesn’t mean they aren’t there. That’s why we created the Workplace Safety for Office Professionals video series, a dynamic and entertaining training course designed to guard you against the hidden dangers of office work. From proper workstation set-up to avoiding a debilitating back or neck injury, we cover the most common causes of stress and strain. (Except for your obnoxious co-workers. You’re going to have to deal with them on your own.) Now you would be forgiven if you thought watching this series would be a slow and torturous ordeal. Safety training often is. Fortunately, though, we don’t want to make boring videos anymore than you want to watch them. So we’ve loaded our videos with enough hilarity that you might accidentally laugh out loud while watching them. So consider wearing headphones while you watch these. Your laughing will be even more entertaining if your colleagues can’t hear what you’re laughing at. The point is, these videos are as enjoyable as they are useful. So kick back – without falling out of your chair – and get ready to enjoy our Workplace Safety for Office Professionals series. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. Key Takeaways from Workplace Safety for Office Professionals: • How to prevent computer eyestrain • How to set up your workplace correctly for minimal risk of injury • How to avoid the most common office injury – slips, trips, and falls • The proper way to use a chair (trust us, the video for this one is hilarious) • Proper lifting techniques • How to avoid setting your building on fire | BizLibrary |
| Workplace Safety for Office Professionals: Fall Prevention Essentials | Except for motor vehicle accidents, falls at work are the most common form of workplace injury. This video will help you recognize various falling hazards and take some simple steps to prevent injury. We’ll also cover some very ineffective ways to prevent slips, trips & falls, and there might be several people going up and down stairs with varying degrees of success. Did we film some realistic falling sequences to scare you into obedience? You’ll have to watch to find out! | BizLibrary |
| Workplace Safety for Office Professionals: Preventing Digital Eye Strain | Eye strain is the most commonly reported physical complaint in office-related jobs, and too much of it for too long can cause your eyeballs to just fall right out of your head. And while that last part probably isn’t true, the rest of it is. Which is why this video will help make sure that all the screens you stare at all day long don’t end up being more trouble than they’re worth. You’ll also see the world’s worst eye exam, as well as what happens when you ask your friends to help you film a safety video. Enjoy! | BizLibrary |
| Workplace Safety: The Cost of Saving Time | Welcome to the “Workplace Safety: The Cost of Saving Time” video lesson meant to explain the importance of taking your time for ensuring the safety of you and those around you. In this lesson, viewers will learn about five key steps they should follow to help them do their work properly and efficiently. From planning ahead to reviewing your work, there’s a lot you can do to help prevent mistakes and promote safety while doing your job. By embodying the tips from this lesson, you’ll be a safer, more productive worker. | BizLibrary |
| Workplace Security | This course will discuss common security threats and the policies and procedures you should follow to protect yourself and your coworkers. This includes workplace violence, theft, vandalism, and cybersecurity threats. Learners will learn some warning signs and what to do to prevent security lapses. | BizLibrary |
| Workplace Security | MARCOM's Video On Demand (VOD) program on Workplace Security discusses the importance of “workplace security”, how to identify vulnerabilities in your facility, and the types of policies that need to be included in your Workplace Security Program. We hear about it almost every day: somewhere something bad has happened in a workplace. An employee has been shot by an angry coworker or estranged spouse, a bomb has been set off and people have been injured, or a company’s computer system has been hacked and the credit card information of millions of customers has been stolen. These things don’t just happen “somewhere else”. They can occur in our own city or town…even our own company. Areas included in the program includes information on identifying security issues and vulnerabilities, strengthening physical security for doors, glass and locks, strengthening physical security for lighting, surveillance and alarms, cybersecurity and safeguarding company information, controlling access and monitoring visitors, dealing with workplace violence and more. This content is also translated in Spanish. | BizLibrary |
Google Workspace
| Course Name | Description | Partner |
|---|---|---|
| Collaborating in Google Workspace - Beginner | Intellezy | |
| Gmail - Beginner | Intellezy | |
| Gmail Essentials | Gmail is one of the most often-used yet under-utilized applications in the world. This course will change the way you use your Gmail account – guaranteed! With Gmail, Google provides unprecedented and inexpensive access to business tools that previously cost hundreds or even thousands of dollars. Stop ignoring those buttons and features you don’t know how to use. This course clearly defines all of them – how to find and use the tools, manage your Inbox, create and group contacts, and even make it look more like your Outlook app! (2021) Topics covered include: -Navigating the Gmail interface -Sending and receiving email -Sending email with attachments -Creating and managing contacts -Customizing Gmail settings and features -Integrating Gmail with other Google apps | BizLibrary |
| Gmail Essentials: Collaborating in Gmail | This lesson shows how to delegate access to your account, use the vacation auto-responder, and setup shared mailboxes. | BizLibrary |
| Gmail Essentials: Customizing Gmail | This lesson shows how to customize the inbox, reading pane, and label list, and review the options under the gear icon. | BizLibrary |
| Gmail Essentials: Getting Started | This lesson shows how to navigate the layout and access settings and customizations. | BizLibrary |
| Gmail Essentials: Integrating Gmail with Google Apps | This lesson shows how to integrate with other Google apps such as email, calendar, keep, and tasks. | BizLibrary |
| Gmail Essentials: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Gmail Essentials: Managing Contacts | This lesson shows how to create and import contacts, and work with contact groups. | BizLibrary |
| Gmail Essentials: Processing Messages Efficiently | This lesson explains system vs. custom labels, how to use labels to quickly find what you need, and create filters to automate incoming email processing. | BizLibrary |
| Gmail Essentials: Receiving Email | This lesson shows how to select, read, reply, forward a message, understand delete vs. archive, and mark as SPAM. | BizLibrary |
| Gmail Essentials: Sending Email | This lesson shows how to compose a message, save drafts, add recipients, and send an email. | BizLibrary |
| Gmail Essentials: Working with Attachments | This lesson shows how to receive and reply to a message with various types of attachments. | BizLibrary |
| Google Chat and Meet - Beginner | Intellezy | |
| Google Classroom - Beginner | Intellezy | |
| Google Docs - Advanced | Intellezy | |
| Google Docs - Beginner | Intellezy | |
| Google Drive - Beginner | Intellezy | |
| Google Gemini Gems: Build Custom AI Assistants for Work - Intermediate | Intellezy | |
| Google Gemini in Chat and Meet - Beginner | Intellezy | |
| Google Gemini in Docs - Beginner | Intellezy | |
| Google Gemini in Drive - Beginner | Intellezy | |
| Google Gemini in Gmail - Beginner | Intellezy | |
| Google Gemini in Sheets - Beginner | Intellezy | |
| Google Gemini in Slides - Beginner | Intellezy | |
| Google Keep - A Complete Guide - Beginner | Intellezy | |
| Google Sheets - Advanced | Intellezy | |
| Google Sheets - Beginner | Intellezy | |
| Google Sheets Fundamentals | Google Sheets has become the go-to spreadsheet program for millions of users. An advanced spreadsheet application, Google Sheets is used for everything from tracking finances, to data management, to logging and tracking. With dozens of features, Google Sheets can be intimidating to first-time users. Luckily you can learn the basics in a short period of time and immediately be productive with the Google Sheets software. This is a learn-by-doing course in which expert instructor Mark Lassoff will guide you step-by-step through creating your first spreadsheet in the very first sections of the course. You'll even write your first functions just a few minutes into the course! He'll then go deeper into formatting your spreadsheet document so it looks good and is readable. Next, Mark will talk about managing data within Google Sheets. You'll learn sorting and filtering as well as data entry validation. Mark will wrap up the course by discussing the output, export, and collaboration tools within Google Sheets. Open your laptop and follow along with the video lectures and secure and solidify your knowledge with the step-by-step lab exercises included with the course. The exercises are specially designed to help you retain and apply the information taught in the video lectures. " | BizLibrary |
| Google Sheets Fundamentals: Applying Themes | Google Sheets now offers a number of attractive themes that will make your workbook look good-- even if you're not a designer. | BizLibrary |
| Google Sheets Fundamentals: Data Validation | Data validation helps ensure that correct data is being entered into a spreadsheet. In this video, Mark will show you how to limit the types of values that are entered into a particular cell. | BizLibrary |
| Google Sheets Fundamentals: Emailing Your Work | As part of the collaboration tools available within Google Sheets, you are able to easily email your workbook to others. Mark demonstrates in this video. | BizLibrary |
| Google Sheets Fundamentals: Exporting Your Work | There are times in which you'll need to export your work into other formats like Excel. Google Sheets allows for several different export formats. | BizLibrary |
| Google Sheets Fundamentals: Filter Views | You'll often want to retain filters that you create and recall them later. Google Sheets' Filter Views feature enables you to do just that. Mark demonstrates Filter Views in this video. | BizLibrary |
| Google Sheets Fundamentals: Filtering Data | Filtering allows you to create criteria for which data you want visible within your workbook. Mark will demonstrate Google Sheets' filtering features in this video. | BizLibrary |
| Google Sheets Fundamentals: Formatting Numbers | A number can be so much more than a number. In this section you'll learn different techniques for formatting your numbers so they can represent different types of values | BizLibrary |
| Google Sheets Fundamentals: Formatting Text | In Google Sheets, you have a great deal of control over how the text in your workbook appears. In this video, you'll learn the available ways to format text in Google Sheets. | BizLibrary |
| Google Sheets Fundamentals: Google Sheets Quickstart #1 | You'll get started building your first Google Sheets worksheet. You'll get a tour of the Sheets interface and enter data in this video. | BizLibrary |
| Google Sheets Fundamentals: Google Sheets Quickstart #2 | We'll add some formatting to our quick start to make it more attractive and readable. You'll learn several formatting tools in this video. | BizLibrary |
| Google Sheets Fundamentals: Google Sheets Quickstart #3 | Now we'll examine the real power of Google Sheets as we create formulas and use mathematical functions to complete our workbook. | BizLibrary |
| Google Sheets Fundamentals: Printing Your Work | Printing is usually simple-- But, often, you'll only want to print part of a Google Sheet workbook. You'll also want to control which aspects of the workbook, like gridlines, get printed. Mark discusses printing in this video. | BizLibrary |
| Google Sheets Fundamentals: Sharing Your Work with Others | The entire Google suite is about collaboration. In this section, you'll learn how to share your Goggle Sheets work with others and easily collaborate on projects. | BizLibrary |
| Google Sheets Fundamentals: Sorting Data | Google sheets has surprisingly powerful sorting built-in. Learn different ways available for sorting data within Google Sheets. | BizLibrary |
| Google Sheets Fundamentals: Text Wrap and Rotation | Rotating text and working with text wrap in a spreadsheet can be difficult. Mark shows you the features available in Sheets for both. | BizLibrary |
| Google Sheets Fundamentals: Welcome to the Course | Mark welcomes you to Google Sheets Fundamentals and tells you what you will learn in the course. You'll also learn what you need to complete the course. | BizLibrary |
| Google Sheets Masterclass | Master Google Sheets like a pro. Automate tasks, analyze data, and collaborate in real time. | XelPlus |
| Google Slides - A Complete Guide - Beginner | Intellezy | |
| Google Workspace Essentials | Learn all the powerful apps available in Google’s collection of tools for cloud computing, productivity, and collaboration. (2020) | BizLibrary |
| Google Workspace Essentials: Gmail | The student will learn to send and receive email and use Gmail’s basic features, as well as identify features that are common across Google apps. | BizLibrary |
| Google Workspace Essentials: Google Admin | The student will learn that an Admin can change user and apps settings. | BizLibrary |
| Google Workspace Essentials: Google Calendar | This lesson will cover how to access your Google Calendar and add events or meetings. | BizLibrary |
| Google Workspace Essentials: Google Contacts | The student will learn to find and add Contacts to your Google Account. | BizLibrary |
| Google Workspace Essentials: Google Docs | The student will learn to access Google Docs and use basic features like formatting, commenting, version history, sharing, and working offline. | BizLibrary |
| Google Workspace Essentials: Google Drawings | The student will learn how to create simple drawings that you can integrate with other Google Apps. | BizLibrary |
| Google Workspace Essentials: Google Drive File Stream | The student will learn how to use Google Drive File Stream to quickly access all of your Google Drive files on demand from your computer’s file manager. | BizLibrary |
| Google Workspace Essentials: Google Drive, Part 1 | This lesson will cover how to access your Google Drive to upload and share documents, and create new Google files from Drive. | BizLibrary |
| Google Workspace Essentials: Google Drive, Part 2 | This lesson will cover how to access your Google Drive to upload and share documents, and create new Google files from Drive. | BizLibrary |
| Google Workspace Essentials: Google Forms | This lesson will cover how to create a quick survey in Forms and see the results in Sheets. | BizLibrary |
| Google Workspace Essentials: Google Hangouts and Meet | The student will learn how to connect via chat, video, or phone as well as how to create, schedule, and join video-conference meetings. | BizLibrary |
| Google Workspace Essentials: Google Jamboard | This lesson will cover how to manage a brainstorming session and save your ideas with Google’s virtual whiteboard. | BizLibrary |
| Google Workspace Essentials: Google Keep | This lesson will cover how to keep track of your notes, to dos, and reminders in one place. | BizLibrary |
| Google Workspace Essentials: Google Photos | This lesson will cover how to store and organize your photos and videos, and use them in other Google Apps. | BizLibrary |
| Google Workspace Essentials: Google Shared Drive | This lesson will cover how to create a place to share files by using a Shared Drive, and discuss the advantage to using a Shared Drive for company files. | BizLibrary |
| Google Workspace Essentials: Google Sheets | By the end of this lesson, the student will be able to create a Google Sheet. | BizLibrary |
| Google Workspace Essentials: Google Sites | The student will learn to create a quick and easy website. | BizLibrary |
| Google Workspace Essentials: Google Slides | The student will learn how to upload PowerPoint files in Google Slides and present them from a browser. | BizLibrary |
| Google Workspace Essentials: Google Translate | This lesson will cover instantly translating words, phrases, and web pages from English to over 100 other languages. | BizLibrary |
| Google Workspace Essentials: Introduction | Whether you know it as Google Workspace, G-Suite or Google Apps, Google’s suite of apps for business is powerful, accessible, and integrated. In this course, Google expert Laurie Sherrod provides an overview of the most common Google apps as well as a few new ones. | BizLibrary |
| Google Workspace Essentials: What is Google Workspace? | Some of the apps covered in this course include Google Docs, Google Sheets, Google Slides, Google Drive, Google Forms, and Google Meet. Learn what’s possible and how to get the most out of your Google Workspace account. | BizLibrary |
| Mastering Google Drive | In this course, you'll learn the basics of navigating Google Drive and how to organize and share files. | BizLibrary |
| Mastering Google Drive: Accessing Google Drive | In this lesson, you'll learn to create a Google Account and log into Google Drive. | BizLibrary |
| Mastering Google Drive: Getting More Out of Drive | In this lesson, you'll learn to get more out of Drive with Extensions and Add-Ons. | BizLibrary |
| Mastering Google Drive: Navigating the Interface (Part 1 of 2) | In this lesson, you'll learn to navigate the Google Drive interface and the menu options accessible from the home page. | BizLibrary |
| Mastering Google Drive: Navigating the Interface (Part 2 of 2) | In this lesson, you'll learn to navigate the Google Drive interface by searching and opening files and folders, and describe the difference between Google format and non-Google format files. | BizLibrary |
| Mastering Google Drive: Scanning to Android Phone | In this lesson, you'll learn to use the Drive app on an Android phone to scan a document and convert to text. | BizLibrary |
| Mastering Google Drive: Sharing Files (Part 1 of 2) | In this lesson, you'll learn to share files and folders with others including setting an Expiration Date and making someone else an Owner. notifications, and limiting what users can do in Azure AD. | BizLibrary |
| Mastering Google Drive: Sharing Files (Part 2 of 2) | In this lesson, you'll learn to send files via a shareable link and describe how a file will appear to someone not logged into a Google account. | BizLibrary |
| Mastering Google Drive: Sharing Files with Gmail | In this lesson, you'll learn to use Gmail to send Google files and explain the benefits vs. sending an attachment. | BizLibrary |
| Mastering Google Drive: Syncing Files | In this lesson, you'll learn to sync Drive folders and files to your computer and explain the benefits of file syncing. | BizLibrary |
| Mastering Google Drive: Using Mobile Apps | In this lesson, you'll learn how the Drive app allows you to access and edit files on a phone or tablet. | BizLibrary |
| Mastering Google Drive: Viewing File Versions | In this lesson, you'll learn how Google Drive manages versions for Google files and non-Google files, and restore a file to a previous version. | BizLibrary |
| Mastering Google Drive: Working Offline | In this lesson, you'll learn to edit files while offline and sync the changes when you are reconnected to the internet. | BizLibrary |
| Mastering Google Drive: Working with Files | In this lesson, you'll learn to open and edit files including editing Microsoft Word documents using Google Docs and pulling the text out of a PDF, as well as deleting files and restoring a file from Trash. | BizLibrary |
| Mastering Google Drive: Working with Folders | In this lesson, you'll learn to create and navigate folders and use the “Convert uploads” setting to determine whether uploaded files will be converted to Google format. | BizLibrary |
| Migrating to Google Workspace - Beginner | Intellezy | |
| Powerful Presentations with Google Slides | Imagine having slides so engaging that people ask you for copies simply because they admire the design. Your slides can make or break your presentation. If you're like most people giving a presentation can be frightening-- It's not just the public speaking, but you have to provide slides to go along with your talk. Well-designed slides help you get your point across, make your presentation more engaging and provide a great memory aide when you're on stage (or on Zoom!). Poorly-designed slides? Well, I think you know! Join international speaker and instructor Mark Lassoff for this comprehensive course on Google Slides. Mark has used Google Slides to give presentations to groups of as large as 1,500 people, both online and offline. Mark specializes in designing effective, well-designed slides that wow audiences. You don't need any previous experience to succeed in this course. Mark starts with the basics, showing you around the Google Slides interface. He covers all the topics you will need to use Google Slides successfully. Topics like typography, layout, master slides, and adding media like audio and video are covered. You won't just learn the mechanicals of Google Slides-- You'll also learn how to create slides with IMPACT as Mark reviews how to best layout slides and discusses impactful typography and media usage. If you want to give great presentations and Google Slides is your tool, you need to enroll in this course now! | BizLibrary |
| Powerful Presentations with Google Slides: Adding Audio Content To Your Presentation | After this video, the viewer will be able to embed an audio file in their presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Adding Diagrams to Your Presentations | After this video, the viewer will be able to use the diagramming tools in Google Slides. | BizLibrary |
| Powerful Presentations with Google Slides: Adding Images to Your Presentation | After this video, the viewer will be able to add images to their presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Adding Speaker Notes | After this video, the viewer will be able to add speaker notes to their presentations. | BizLibrary |
| Powerful Presentations with Google Slides: Adding Type | After this video, the viewer will be able to add type to Google Slides projects. | BizLibrary |
| Powerful Presentations with Google Slides: Adding Video Content to Your Presentation | After this video, the viewer will be able to embed a video in to their presentation | BizLibrary |
| Powerful Presentations with Google Slides: Adding, Deleting and Hiding Slides | After this video, the viewer will be able to manage the slides in the presentation, add new slides, delete slides and hide slides which should not be displayed in the presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Adjusting Typography | After this video, the viewer will be able to adjust typographical elements like font, font size and font style. | BizLibrary |
| Powerful Presentations with Google Slides: Applying a Slide Layout | After this video, the viewer will be able to alter the layout of any slide and apply a new layout if desired. | BizLibrary |
| Powerful Presentations with Google Slides: Changing the Order of Slides | After this video, the viewer will be able to change the order of slides within the presentation in both standard view and grid view. | BizLibrary |
| Powerful Presentations with Google Slides: Creating a Multimedia Presentation | Create a presentation that focuses on photos and videos as you practice your new Google Slide Skills in this activity. | BizLibrary |
| Powerful Presentations with Google Slides: Creating an Infographic with Google Slides | Create a complete infographic in this activity. This is a very cool and creative way to use Google Slides! | BizLibrary |
| Powerful Presentations with Google Slides: Creating Custom Layouts | After this video, the viewer will be able to create custom layouts and associate them with a theme. | BizLibrary |
| Powerful Presentations with Google Slides: Creating Social Media Cards with Google Slides | Create Twitter social Media cards with Mark in this activity. | BizLibrary |
| Powerful Presentations with Google Slides: Editing Existing Layouts | After this video, the viewer will be able to edit layouts associated with a theme. | BizLibrary |
| Powerful Presentations with Google Slides: Editing the Master Slide | After this video, the viewer will be able to describe the role of the master slide and edit the master slide. | BizLibrary |
| Powerful Presentations with Google Slides: Giving and Sharing Your Presentation | After this video, the viewer will be able to use their slides as part of a formal presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Goodbye and Good Luck | Mark says goodbye and congratulates you on completing the course. | BizLibrary |
| Powerful Presentations with Google Slides: Google Slides Themes | After this video, the viewer will be able to apply an avaiable theme to their Google Slides Project | BizLibrary |
| Powerful Presentations with Google Slides: Google Slides Tip: Replacing Images | After this video the viewer will be able to replace images in a slide with new images, occupying the same space. | BizLibrary |
| Powerful Presentations with Google Slides: Image Sizing and Options | After this video, the viewer will be able to size images using tools available in Google Slides. | BizLibrary |
| Powerful Presentations with Google Slides: Inserting Shapes | After this video, the viewer will be able to draw and insert shapes in to their presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Introduction | Mark welcomes you to the course. | BizLibrary |
| Powerful Presentations with Google Slides: Navigating the Google Slides Interface | After this video the viewer will be able to navigate through the Google Slides Interface and adjust interface elements through the view menu. | BizLibrary |
| Powerful Presentations with Google Slides: Pro Images and Media | Using images and media well will create a more engaging experience for your Slide Show viewer. Learn how in this video. | BizLibrary |
| Powerful Presentations with Google Slides: Pro Typography | Typography is an important facet of good looking slides. Learn tips for strong typographical presentation in this video. | BizLibrary |
| Powerful Presentations with Google Slides: Professional Slide Layout | Learn a number of tips for laying out slides professionally from Mark. | BizLibrary |
| Powerful Presentations with Google Slides: Saving Your Theme As a Template | After this video, the viewer will be able to save a custom theme as a template. | BizLibrary |
| Powerful Presentations with Google Slides: Slide Backgrounds | After this video, the viewer will be able to alter the existing slide background or apply a new background to the slide. | BizLibrary |
| Powerful Presentations with Google Slides: Starting a New Project | After this video viewer will be able to create a new Google Slides project and select a theme, if desired | BizLibrary |
| Powerful Presentations with Google Slides: Type Format Options | After this video, the viewer will be able to use the type format options panel to make changes to the type. | BizLibrary |
| Powerful Presentations with Google Slides: Using Charts in your Presentations | After this video, the viewer will be able to configure and insert charts in to their presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Using Tables | After this video, the viewer will be able to design and insert presentations in to their presentation. | BizLibrary |
| Powerful Presentations with Google Slides: Welcome to the Course | Mitchell welcomes you to the course and describes what will be covered. | BizLibrary |
| Powerful Presentations with Google Slides: YouTube Gallery Slide Activity | After this video the viewer will have experience creating their first Google Slides project, a video gallery using YouTube videos | BizLibrary |
| Set Up Google Gemini in 15 Minutes - Beginner | Intellezy | |
| Your First Steps with Google Gemini AI - Beginner | Intellezy |
Graphic design
| Course Name | Description | Partner |
|---|---|---|
| Adobe Firefly | Learn Adobe Firefly, an AI-powered design tool, for creating stunning graphics and generative art. | Video School |
| Adobe Illustrator CC | Get started with Adobe Illustrator for vector design, creating logos, illustrations, and professional graphic elements. | Video School |
| Adobe in 30 Minutes | Video School | |
| Adobe InDesign CC | Video School | |
| Adobe Photoshop CC Course | Learn Adobe Photoshop from scratch, including photo editing, retouching, graphic design, and creative composition techniques. | Video School |
| Affinity Designer | Video School | |
| Affinity Photo | Video School | |
| Art Class for Beginners & Kids | Video School | |
| Canva Masterclass: Beginner to Pro Graphic Design in Canva | A complete Canva course teaching graphic design principles and practical projects to create stunning visuals. | Video School |
| Character Design | Video School | |
| Character Modeling and Sculpting in Zbrush | Video School | |
| Drawing Animals for Beginners | Video School | |
| Drawing Masterclass | Video School | |
| Procreate: Draw, Sketch, Paint, and Design on Your iPad | Video School |
Hazard communication
| Course Name | Description | Partner |
|---|---|---|
| GHS Safety Data Sheets | MARCOM’s GHS Safety Data Sheets Micro‑Learning Series provides a comprehensive overview of Hazard Communication, the Globally Harmonized System (GHS), and the role of Safety Data Sheets (SDSs) in workplace safety. Through a series of focused 3–5 minute videos, learners explore the background and purpose of the GHS, how SDSs are organized, and where they are typically found in the workplace. The series covers how to interpret SDS sections to identify materials and their hazards, understand health and environmental risks, and protect against exposure. Learners also gain guidance on preparing for and responding to HAZMAT emergencies, including how SDS information supports first aid, firefighting, and spill response. Additional modules address safe handling and storage practices, engineering controls, chemical properties, and important technical information such as stability, reactivity, transport, disposal, and regulatory considerations, along with identifying personnel who may need to reference this information. | BizLibrary |
| GHS Safety Data Sheets | To help employees be prepared to read and understand GHS Safety Data Sheets, this education and training program is designed to present basic information in the following areas: what the "Globally Harmonized System of Classification and Labeling of Chemicals" is and why OSHA has adopted it; how the GHS Safety Data Sheet organizes information; the 16 sections in the SDS and what each one addresses; and what the differences are between MSDS's and SDS's and the way they present information. Upon completion of the program, employees should know why OSHA adopted the Safety Data Sheet format; understand the differences between MSDS's and Safety Data Sheets; know what type of information can be found on Safety Data Sheets; know what four questions an SDS is designed to answer; and be able to go to an SDS and locate information that they need. If you need this program in Spanish, please contact your BizLibrary Learning Consultant. | BizLibrary |
| GHS Safety Data Sheets: Handling and Storing Hazardous Materials | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets: Handling and Storing Hazardous Materials discusses how workers can use sections 7, 8, and 9 of a GHS Safety Data Sheet to determine a material’s properties as well as the engineering controls and safe practices that should be used with it, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets: Hazard Communication, the GHS and SDSs | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets: Hazard Communication, The Globally Harmonized System and Safety Data Sheets discusses the history of the GHS system, how GHS Safety Data Sheets are organized, and where they can be found in a workplace, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets: Important Technical Information | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets: Important Technical Information covers the types of information that can be found in sections 11 through 16 of a GHS Safety Data Sheet and identifies the personnel who may need to reference them., delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets: Materials and Their Hazards | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets: Materials and Their Hazards covers the information that can be found on sections 1, 2, and 3 of a GHS Safety Data Sheet and how workers can use that information to identify and protect themselves from hazards, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets: Responding to HAZMAT Emergencies | MARCOM’s Micro-Learning Course on GHS Safety Data Sheets: Responding to HAZMAT Emergencies shares information about how to prepare for a HAZMAT emergency and how sections 4, 5, and 6 of a GHS Safety Data Sheet can help workers effectively respond to HAZMAT incidents, delivered through a focused 3–5 minute video. | BizLibrary |
| Globally Harmonized System of Classification and Labeling of Chemicals | In the past, there were many different ways to determine the hazards of a chemical and many different ways to communicate those hazards. This led to confusion and an increased risk from working with hazardous chemicals. To help reduce this confusion, the United Nations created a global system for standardizing and harmonizing the classification and labeling of chemicals. This standard is known as the Globally Harmonized System of Classification and Labeling of Chemicals, or GHS. This course describes hazardous chemical risks, the goal of GHS, safety data sheets, and chemical labels. | BizLibrary |
| Hazard Communication | Welcome to the “Hazard Communication” video course meant to provide guidance on creating an effective and compliant hazard communication program. This course, which comprises four video lessons, describes the Hazard Communication Standard (HCS) and its key requirements. By viewing this course, learners will have the chance to understand employer must-do’s in terms of hazard classification, container labels, and safety data sheets, including what they entail and why they’re important. In the end, viewers should feel capable of keeping employees as safe as possible as they deal with chemical hazards on the job. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Hazard Communication | Hazard Communication, commonly known as “HazCom,” refers to the procedures and processes used to effectively communicate to employees the hazards associated with workplace chemicals. Required by OSHA’s Hazard Communication Standard, your organization’s Hazard Communication Program includes a written plan that outlines essential elements of the program, such as container labeling, Safety Data Sheets, a listing of all hazardous chemicals onsite and employee training. The purpose of Hazard Communication training is to explain and reinforce the information conveyed through container labels and Safety Data Sheets so employees can apply this information in their workplace. That’s the focus of this program—helping workers to become familiar with the written Hazard Communication Plan, the types of chemical hazards in the workplace and the specific types of information provided by container labels and Safety Data Sheets. Topics include the Global Harmonizing System, signal words, hazard and precautionary statements and pictograms that represent physical and health hazards. This content is also translated in Spanish. | BizLibrary |
| Hazard Communication GHS | Many workplaces use hazardous chemicals. However, it’s not always easy to understand the various labeling requirements for these chemicals and the information provided to employees about the hazards these chemicals present. Concern and confusion about these issues increased when OSHA updated its Hazard Communication Standard in 2012 so “HazCom” would more closely align with the United Nations’ Globally Harmonized System (GHS). This course provides an overview of the key issues covered in OSHA’s HazCom Standard, including the 2024 revisions to HCS 1910.1200, and provides the information that employees need to know about the labeling of hazardous chemicals in all parts of the product cycle. | BizLibrary |
| Hazard Communication in Auto Service Facilities | MARCOM's Video On Demand (VOD) program on Hazard Communication in Auto Service Environments discusses the requirements of the HAZCOM Standard, the hazards that can be associated with different types of HAZMATs, and what employees can do to avoid these hazards. Hazardous materials are used in many auto service and repair tasks. OSHA's Hazard Communication ("HAZCOM") Standard gives employees the "right-to-know" about any potentially hazardous materials that can be encountered in their workplace, and how to handle them safely. Areas included in the program include sources of HAZMAT information, exposure to hazardous materials, different types of HAZMATs, PPE and safe storage, responding to a HAZMAT spill and more. This content is also translated in Spanish. | BizLibrary |
| Hazard Communication in Construction Environments | MARCOM's Micro-Learning program on "Hazard Communication in Construction Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hazard Communication in Construction Environments: Carcinogens and Radioactive Materials | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: Carcinogens and Radioactive Materials" addresses: - How some symptoms of exposure happen long after the exposure occurs. - What carcinogens are and the types you might find on your jobsite. - How radioactive materials are used on some jobsites and the long-term effects they can have. | BizLibrary |
| Hazard Communication in Construction Environments: Exposure to HAZMATs | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: Exposure to HAZMATs" addresses: - The dangers a HAZMAT spill or exposure presents. - The three main “routes of entry” for HAZMAT exposures. - The procedures you should follow if you are exposed to a hazardous material. | BizLibrary |
| Hazard Communication in Construction Environments: Flammables, Combustibles, Explosives and Oxidizers | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: Flammables, Combustibles, Explosives and Oxidizers" addresses: - The difference between flammables and combustibles. - The flammables and combustibles that are commonly used on jobsites. - The hazards that are associated with flammable gases. - How explosives work and how you should handle them. - The oxidizers that might be used in construction environments and their hazards. | BizLibrary |
| Hazard Communication in Construction Environments: PPE and Safe Storage | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: PPE and Safe Storage" addresses: - How to find information about what PPE you should wear when working with HAZMATs. - The types of PPE and when they should be used. - The importance of properly storing HAZMATs and how to store them safely. | BizLibrary |
| Hazard Communication in Construction Environments: Responding to a HAZMAT Spill | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: Responding to a HAZMAT Spill" addresses: - The importance of being prepared for HAZMAT exposures and emergencies. - How to report a HAZMAT incident. - How to safely contain and clean up a HAZMAT spill. - The special cleanup precautions and procedures. | BizLibrary |
| Hazard Communication in Construction Environments: Sources of HAZMAT Information | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: Sources of HAZMAT Information" addresses: - What the Hazard Communication Standard is and how it can protect you. - The main sources of HAZMAT information that are in the HAZCOM Standard. - The information that is in Safety Data Sheets and on HAZMAT container labels. - The purpose of a HAZCOM Program and what it involves. | BizLibrary |
| Hazard Communication in Construction Environments: Toxins, Corrosives and Irritants | MARCOM's Micro-Learning course on "Hazard Communication in Construction Environments: Toxins, Corrosives and Irritants" addresses: - How OSHA’s HAZCOM Standard categorizes hazardous materials. - The “toxic substances” that may be on a jobsite and how they can affect you. - Common corrosives that are used in construction environments. - The types of irritants and the effects they can have on you. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments | MARCOM's Micro-Learning program on "Hazard Communication in Food Processing and Handling Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: Carcinogens and Radioactive Materials | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: Carcinogens and Radioactive Materials" addresses: - How some symptoms of exposure happen long after the exposure occurs. - What carcinogens are and the types you might find in your facility. - How radioactive materials are used in some food processing and handling facilities and the long-term effects they can have. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: Exposure to HAZMATs | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: Exposure to HAZMATs" addresses: - The dangers a HAZMAT spill or exposure presents. - The three main “routes of entry” for HAZMAT exposures. - The procedures you should follow if you are exposed to a hazardous material. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: Flammables, Combustibles, Explosives and Oxidizers | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: Flammables, Combustibles, Explosives and Oxidizers" addresses: - The difference between flammables and combustibles. - The flammables and combustibles that are commonly used in food processing and handling facilities. - The hazards that are associated with flammable gases. - How explosives work and how you should handle them. - The oxidizers that might be used in food processing and handling environments and their hazards. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: PPE and Safe Storage | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: PPE and Safe Storage" addresses: - How to find information about what PPE you should wear when working with HAZMATs. - The types of PPE and when they should be used. - The importance of properly storing HAZMATs and how to store them safely. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: Responding to a HAZMAT Spill | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: Responding to a HAZMAT Spill" addresses: - The importance of being prepared for HAZMAT exposures and emergencies. - How to report a HAZMAT incident. - How to safely contain and clean up a HAZMAT spill. - The special cleanup precautions and procedures. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: Sources of HAZMAT Information | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: Sources of HAZMAT Information" addresses: - What the Hazard Communication Standard is and how it can protect you. - The main sources of HAZMAT information that are in the HAZCOM Standard. - The information that is in Safety Data Sheets and on HAZMAT container labels. - The purpose of a HAZCOM Program and what it involves. | BizLibrary |
| Hazard Communication in Food Processing and Handling Environments: Toxins, Corrosives and Irritants | MARCOM's Micro-Learning course on "Hazard Communication in Food Processing and Handling Environments: Toxins, Corrosives and Irritants" addresses: - How OSHA’s HAZCOM Standard categorizes hazardous materials. - The “toxic substances” that may be in food processing and handling facilities and how they can affect you. - Common corrosives that are used in food processing and handling environments. - The types of irritants and the effects they can have on you. | BizLibrary |
| Hazard Communication in Healthcare Environments | MARCOM's Micro-Learning program on "Hazard Communication in Healthcare Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hazard Communication in Healthcare Environments: Carcinogens and Radioactive Materials | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: Carcinogens and Radioactive Materials" addresses: - How some symptoms of exposure happen long after the exposure occurs. - What carcinogens are and the types you might find in a healthcare facility. - How radioactive materials are used in some healthcare facilities and the long-term effects they can have. | BizLibrary |
| Hazard Communication in Healthcare Environments: Exposure to HAZMATs | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: Exposure to HAZMATs" addresses: - The dangers a HAZMAT spill or exposure presents. - The three main “routes of entry” for HAZMAT exposures. - The procedures you should follow if you are exposed to a hazardous material. | BizLibrary |
| Hazard Communication in Healthcare Environments: Flammables, Combustibles, Explosives and Oxidizers | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: Flammables, Combustibles, Explosives and Oxidizers" addresses: - The difference between flammables and combustibles. - The flammables and combustibles that are commonly used in healthcare facilities. - The hazards that are associated with flammable gases. - How explosives work and how you should handle them. - The oxidizers that might be used in healthcare environments and their hazards. | BizLibrary |
| Hazard Communication in Healthcare Environments: PPE and Safe Storage | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: PPE and Safe Storage" addresses: - How to find information about what PPE you should wear when working with HAZMATs. - The types of PPE and when they should be used. - The importance of properly storing HAZMATs and how to store them safely. | BizLibrary |
| Hazard Communication in Healthcare Environments: Responding to a HAZMAT Spill | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: Responding to a HAZMAT Spill" addresses: - The importance of being prepared for HAZMAT exposures and emergencies. - How to report a HAZMAT incident. - How to safely contain and clean up a HAZMAT spill. - The special cleanup precautions and procedures. | BizLibrary |
| Hazard Communication in Healthcare Environments: Sources of HAZMAT Information | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: Sources of HAZMAT Information" addresses: - What the Hazard Communication Standard is and how it can protect you. - The main sources of HAZMAT information that are in the HAZCOM Standard. - The information that is in Safety Data Sheets and on HAZMAT container labels. - The purpose of a HAZCOM Program and what it involves. | BizLibrary |
| Hazard Communication in Healthcare Environments: Toxins, Corrosives and Irritants | MARCOM's Micro-Learning course on "Hazard Communication in Healthcare Environments: Toxins, Corrosives and Irritants" addresses: - How OSHA’s HAZCOM Standard categorizes hazardous materials. - The “toxic substances” that may be in a healthcare facility and how they can affect you. - Common corrosives that are used in healthcare environments. - The types of irritants and the effects they can have on you. | BizLibrary |
| Hazard Communication in Healthcare Facilities | MARCOM's Video On Demand (VOD) program on Hazard Communication in Healthcare Environments discusses the requirements of the HAZCOM Standard, the hazards that can be associated with different types of HAZMATs, and what employees can do to avoid these hazards. Hazardous materials are used in numbers of ways in the healthcare industry. OSHA's Hazard Communication ("HAZCOM") Standard gives employees the "right-to-know" about any potentially hazardous materials that can be encountered in their workplace, and how to handle them safely. Areas included in the program include sources of HAZMAT information, exposure to hazardous materials, different types of HAZMATs, PPE and safe storage, responding to a HAZMAT spill and more. This content is also translated in Spanish. | BizLibrary |
| Hazard Communication in Industrial Environments | MARCOM's Micro-Learning program on "Hazard Communication in Industrial Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hazard Communication in Industrial Environments: Carcinogens and Radioactive Materials | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: Carcinogens and Radioactive Materials" addresses: - How some symptoms of exposure happen long after the exposure occurs. - What carcinogens are and the types you might find in your facility. - How radioactive materials are used in some facilities and the long-term effects they can have. | BizLibrary |
| Hazard Communication in Industrial Environments: Exposure to HAZMATs | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: Exposure to HAZMATs" addresses: - The dangers a HAZMAT spill or exposure presents. - The three main “routes of entry” for HAZMAT exposures. - The procedures you should follow if you are exposed to a hazardous material. | BizLibrary |
| Hazard Communication in Industrial Environments: Flammables, Combustibles, Explosives and Oxidizers | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: Flammables, Combustibles, Explosives and Oxidizers" addresses: - The difference between flammables and combustibles. - The flammables and combustibles that are commonly used in industrial facilities. - The hazards that are associated with flammable gases. - How explosives work and how you should handle them. - The oxidizers that might be used in industrial environments and their hazards. | BizLibrary |
| Hazard Communication in Industrial Environments: PPE and Safe Storage | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: PPE and Safe Storage" addresses: - How to find information about what PPE you should wear when working with HAZMATs. - The types of PPE and when they should be used. - The importance of properly storing HAZMATs and how to store them safely. | BizLibrary |
| Hazard Communication in Industrial Environments: Responding to a HAZMAT Spill | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: Responding to a HAZMAT Spill" addresses: - The importance of being prepared for HAZMAT exposures and emergencies. - How to report a HAZMAT incident. - How to safely contain and clean up a HAZMAT spill. - The special cleanup precautions and procedures. | BizLibrary |
| Hazard Communication in Industrial Environments: Sources of HAZMAT Information | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: Sources of HAZMAT Information" addresses: - What the Hazard Communication Standard is and how it can protect you. - The main sources of HAZMAT information that are in the HAZCOM Standard. - The information that is in Safety Data Sheets and on HAZMAT container labels. - The purpose of a HAZCOM Program and what it involves. | BizLibrary |
| Hazard Communication in Industrial Environments: Toxins, Corrosives and Irritants | MARCOM's Micro-Learning course on "Hazard Communication in Industrial Environments: Toxins, Corrosives and Irritants" addresses: - How OSHA’s HAZCOM Standard categorizes hazardous materials. - The “toxic substances” that may be in an industrial facility and how they can affect you. - Common corrosives that are used in industrial environments. - The types of irritants and the effects they can have on you. | BizLibrary |
| Hazard Communication in Industrial Facilities | MARCOM's Video On Demand (VOD) program on Hazard Communication in Industrial Environments discusses the requirements of the HAZCOM Standard, the hazards that can be associated with different types of HAZMATs, and what employees can do to avoid these hazards. Hazardous materials are used in many manufacturing and industrial processes. OSHA's Hazard Communication ("HAZCOM") Standard gives employees the "right-to-know" about any potentially hazardous materials that can be encountered in their workplace, and how to handle them safely. Areas included in the program include sources of HAZMAT information, exposure to hazardous materials, different types of HAZMATs, PPE and safe storage, responding to a HAZMAT spill and more. This content is also translated in Spanish. | BizLibrary |
| Hazard Communication in the Hospitality Industry | MARCOM's Video On Demand (VOD) program on Hazard Communication in Hospitality Environments discusses the requirements of the HAZCOM Standard, the hazards that can be associated with different types of HAZMATs, and what employees can do to avoid these hazards. Hazardous materials are used in many tasks that are performed in hospitality environments. OSHA's Hazard Communication ("HAZCOM") Standard gives employees the "right-to-know" about any potentially hazardous materials that can be encountered in their workplace, and how to handle them safely. Areas included in the program include sources of HAZMAT information, exposure to hazardous materials, different types of HAZMATs, PPE and safe storage, responding to a HAZMAT spill and more. This content is also translated in Spanish. | BizLibrary |
| Hazard Communication in the Workplace | MARCOM's Micro-Learning program on "Hazard Communication in the Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hazard Communication in the Workplace: Carcinogens and Radioactive Materials | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: Carcinogens and Radioactive Materials" addresses: - How some symptoms of exposure happen long after the exposure occurs. - What carcinogens are and the types you might find in your workplace. - How radioactive materials are used in some work environments and the long-term effects they can have. | BizLibrary |
| Hazard Communication in the Workplace: Exposure to HAZMATs | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: Exposure to HAZMATs" addresses: - The dangers a HAZMAT spill or exposure presents. - The three main “routes of entry” for HAZMAT exposures. - The procedures you should follow if you are exposed to a hazardous material. | BizLibrary |
| Hazard Communication in the Workplace: Flammables, Combustibles, Explosives and Oxidizers | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: Flammables, Combustibles, Explosives and Oxidizers" addresses: - The difference between flammables and combustibles. - The flammables and combustibles that are commonly used in work environments. - The hazards that are associated with flammable gases. - How explosives work and how you should handle them. - The oxidizers that might be used in the workplace and their hazards. | BizLibrary |
| Hazard Communication in the Workplace: PPE and Safe Storage | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: PPE and Safe Storage" addresses: - How to find information about what PPE you should wear when working with HAZMATs. - The types of PPE and when they should be used. - The importance of properly storing HAZMATs and how to store them safely. | BizLibrary |
| Hazard Communication in the Workplace: Responding to a HAZMAT Spill | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: Responding to a HAZMAT Spill" addresses: - The importance of being prepared for HAZMAT exposures and emergencies. - How to report a HAZMAT incident. - How to safely contain and clean up a HAZMAT spill. - The special cleanup precautions and procedures. | BizLibrary |
| Hazard Communication in the Workplace: Sources of HAZMAT Information | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: Sources of HAZMAT Information" addresses: - What the Hazard Communication Standard is and how it can protect you. - The main sources of HAZMAT information that are in the HAZCOM Standard. - The information that is in Safety Data Sheets and on HAZMAT container labels. - The purpose of a HAZCOM Program and what it involves. | BizLibrary |
| Hazard Communication in the Workplace: Toxins, Corrosives and Irritants | MARCOM's Micro-Learning course on "Hazard Communication in the Workplace: Toxins, Corrosives and Irritants" addresses: - How OSHA’s HAZCOM Standard categorizes hazardous materials. - The “toxic substances” that may be in a workplace and how they can affect you. - Common corrosives that are used in work environments. - The types of irritants and the effects they can have on you. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments | MARCOM's Micro-Learning program on "Hazard Communication in Transportation and Warehouse Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: Carcinogens and Radioactive Materials | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: Carcinogens and Radioactive Materials" addresses: - How some symptoms of exposure happen long after the exposure occurs. - What carcinogens are and the types you might find on your jobsite. - How radioactive materials are used on some jobsites and the long-term effects they can have. - The special precautions you should take if you’re transporting carcinogens or radioactive materials. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: Exposure to HAZMATs | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: Exposure to HAZMATs" addresses: - The dangers a HAZMAT spill or exposure presents. - The three main “routes of entry” for HAZMAT exposures. - The procedures you should follow if you are exposed to a hazardous material. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: Flammables, Combustibles, Explosives and Oxidizers | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: Flammables, Combustibles, Explosives and Oxidizers" addresses: - The difference between flammables and combustibles. - The flammables and combustibles that are commonly used in transportation and warehouse environments. - The hazards that are associated with flammable gases. - How explosives work and how you should handle them. - The oxidizers that might be used in transportation and warehouse environments and their hazards. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: PPE and Safe Storage | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: PPE and Safe Storage" addresses: - How to find information about what PPE you should wear when working with HAZMATs. - The types of PPE and when they should be used. - The importance of properly storing HAZMATs and how to store them safely. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: Responding to a HAZMAT Spill | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: Responding to a HAZMAT Spill" addresses: - The importance of being prepared for HAZMAT exposures and emergencies. - How to report a HAZMAT incident. - How to safely contain and clean up a HAZMAT spill. - The special cleanup precautions and procedures. - What to do if there is a HAZMAT spill while you’re on the road. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: Sources of HAZMAT Information | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: Sources of HAZMAT Information" addresses: - What the Hazard Communication Standard is and how it can protect you. - The main sources of HAZMAT information that are in the HAZCOM Standard. - The information that is in Safety Data Sheets and on HAZMAT container labels. - The purpose of a HAZCOM Program and what it involves. | BizLibrary |
| Hazard Communication in Transportation and Warehouse Environments: Toxins, Corrosives and Irritants | MARCOM's Micro-Learning course on "Hazard Communication in Transportation and Warehouse Environments: Toxins, Corrosives and Irritants" addresses: - How OSHA’s HAZCOM Standard categorizes hazardous materials. - The “toxic substances” that may be in transportation and warehouse environments and how they can affect you. - Common corrosives that are used in transportation and warehouse environments. - The types of irritants and the effects they can have on you. | BizLibrary |
| Hazard Communication: Container Labels | Welcome to the “Hazard Communication: Container Labels” video lesson, which describes the first resource employees use to learn relevant information about a potentially hazardous chemical. This lesson is the third of four in the “Hazard Communication” video course meant to provide guidance on creating an effective and compliant hazard communication program. Throughout this lesson, viewers will learn what container labels are and why they’re important for the workplace. Learners will also become familiar with the six elements container labels must include, as well as the employer’s responsibility for maintaining the labels. | BizLibrary |
| Hazard Communication: Hazard Classification | Welcome to the “Hazard Communication: Hazard Classification” video lesson, which describes various aspects of the process used to determine whether a chemical is hazardous and how severe the effect is. This lesson is the second of four in the “Hazard Communication” video course meant to provide guidance on creating an effective and compliant hazard communication program. During this lesson, viewers will learn the difference between a hazard class and a hazard category and how they break down based on the type of hazard presented. Learners will also gain a high-level understanding of the five steps in the hazard classification process. | BizLibrary |
| Hazard Communication: Introduction to the Standard | Welcome to the “Hazard Communication: Introduction to the Standard” video lesson, which represents an overview of the Hazard Communication Standard (HCS) as set out by the Occupational Safety and Health Administration (OSHA). This lesson is the first of four in the “Hazard Communication” video course meant to provide guidance on creating an effective and compliant hazard communication program. In this lesson, learners will come to recognize the goal of the HCS and examine who this regulation applies to. Viewers will also learn what a hazard communication program is and what it must address in order to be compliant with the HCS. Finally, learners will become familiar with the Globally Harmonized System of Classification and Labeling of Chemicals (GHS) and how it has helped shape the updated version of the HCS. | BizLibrary |
| Hazard Communication: Safety Data Sheets (SDSs) | Welcome to the “Hazard Communication: Safety Data Sheets (SDSs)” video lesson, which describes the documents that lay out the hazards, precautions, and response actions for products containing chemicals. This lesson is the last of four in the “Hazard Communication” video course meant to provide guidance on creating an effective and compliant hazard communication program. In this lesson, learners will become familiar with the 16 sections that make up SDSs and the order they must be organized in. Viewers will also learn the role employers play in making SDSs available and accessible to employees. | BizLibrary |
| Hazardous Material Classifications | To ensure workers are provided with sufficient information to understand the hazards of the chemicals they work with, OSHA maintains a Hazard Communication Standard (HCS). The Hazard Communication Final Rule (HazCom 2012) is aligned with the Globally Harmonized System of Classification and Labeling of Chemicals, or GHS, which provides standard criteria for determining chemical hazards to ensure different manufacturers and importers classify hazards similarly. This module will focus on the hazard classes defined by HazCom 2012. | BizLibrary |
| Hazardous Material Labeling | People commonly work near or with many different hazardous chemicals. Pesticides, paints, solvents, acids, gasoline, compressed gases such as propane, and liquid cleaning products such as bleach are just a few of the hazardous chemicals workers can be exposed to on a regular basis. To ensure workers are provided with sufficient information to understand the hazards of the chemicals they work with, OSHA maintains a Hazard Communication Standard (HCS). Hazardous material labeling is a key element of the HCS. This module will cover the labeling requirements of the Globally Harmonized System of Classification and Labeling of Chemicals (GHS) and alternative workplace labeling options. | BizLibrary |
| Maintaining Safety With Signs and Tags | Welcome to the "Maintaining Safety With Signs and Tags" video lesson meant to teach you how your employer warns you about workplace hazards through signs and tags. From this video lesson, viewers will learn the basics about signs, tags, and tape and why it is so important for them to comply with regulations. They will also come to realize why it is so critical for employees to understand what the various signs and tags mean. After viewing this video lesson, learners should be able to navigate their workspace safely, even if there are hazards in the vicinity. | BizLibrary |
| New York State Right-to-Know Law | Welcome to “New York State Right-to-Know Law,” a video course that informs New York employees who work around chemicals about the legislation put in place to protect them from hazards. This course, which comprises four video lessons, lays out the requirements established by the Hazard Communication Standard (HCS) and the New York State Right-to-Know Law (RTK). Specifically, viewers will learn what their employer’s hazard communication program must entail, as well as their rights according to federal and state regulations. In addition, learners will consider the various classes and categories of hazards they may encounter on the job, along with how they might be exposed and how that exposure could affect their body. Plus, viewers will learn about container labels and safety data sheets as key sources of information on chemical hazards. Ultimately, learners should feel empowered to work safely around hazardous substances despite the risk of injury and illness. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Right-to-Know: Container Labels | Welcome to the “Right-to-Know: Container Labels” video lesson that goes through the six key elements that can be found on a chemical’s container label. This lesson is the third of four in the “New York State Right-to-Know Law” video course, which informs New York employees who work around chemicals about the legislation put in place to protect them from hazards. Throughout this lesson, learners will gain an understanding of what container labels look like and the value they provide to workers who handle toxic substances. In particular, viewers will learn about the two signal words—warning and danger—as well as the various pictograms that visually indicate specific information about a chemical’s hazards. Plus, learners will become acquainted with the hazard statements and precautionary statements located on a product’s container label. After watching this lesson, viewers should understand their employer’s responsibility when it comes to maintaining container labels and know how to gain needed information from them. | BizLibrary |
| Right-to-Know: Federal and New York Standards | Welcome to the “Right-to-Know: Federal and State Standards” video lesson intended to describe the requirements laid out by the Hazard Communication Standard (HCS) and the New York State Right-to-Know Law (RTK). This lesson is the first of four in the “New York State Right-to-Know Law” video course, which informs New York employees who work around chemicals about the legislation put in place to protect them from hazards. In this lesson, viewers will learn the four elements that must be addressed in a hazard communication program: hazardous substances on site, container labels, safety data sheets (SDSs), and site-specific training. Learners will also become familiar with the concepts that must be addressed in required training, as well as the rights they have under federal and state regulations. | BizLibrary |
| Right-to-Know: Hazard Classification | Welcome to “Right-to-Know: Hazard Classification,” a video lesson designed to help learners understand the classes and categories of hazards they may be exposed to on the job. This lesson is the second of four in the “New York State Right-to-Know Law” video course, which informs New York employees who work around chemicals about the legislation put in place to protect them from hazards. During this lesson, viewers will learn about the various physical, health, and environmental hazards that toxic substances may pose. Learners will also consider the possible routes of entry a chemical can use to contact the body, as well as how exposure can affect them. In the end, viewers should recognize the role of hazard classification in understanding the risks associated with handling any chemical. | BizLibrary |
| Right-to-Know: Safety Data Sheets (SDSs) | Welcome to “Right-to-Know: Safety Data Sheets (SDSs),” a video lesson that acts as a guide for the 16 sections that can be found in an SDS. This lesson is the last of four in the “New York State Right-to-Know Law” video course, which informs New York employees who work around chemicals about the legislation put in place to protect them from hazards. In this lesson, viewers will learn what an SDS is and the role it plays within an organization that houses chemical products. Learners will also become familiar with each section included in the document, including hazard identification, first-aid measures, toxicological information, and more. | BizLibrary |
| To the Point About: The Hazard Communications Program | Our workplace is full of hazards, hazards that can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the one presented by hazardous chemicals. Protecting workers from exposure to hazardous chemicals can prevent injuries and illnesses. That is the point of our facility’s hazard communication program and that is the point of this program. Topics include the three types of chemical hazards, what hazards each pictogram represents, information conveyed on chemical labels, hazard and precautionary statements, and important information that can be found on safety data sheets. | BizLibrary |
| Understanding the HAZCOM Final Rule | MARCOM's Micro-Learning program on "Understanding the HAZCOM Final Rule" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Understanding the HAZCOM Final Rule: Container Labeling Requirements | MARCOM's Micro-Learning course on "Understanding the HAZCOM Final Rule: Container Labeling Requirements" addresses: - What information GHS container labels should include. - How the “Final Rule” updates the HAZCOM Standard’s labeling requirements to accommodate small containers. - What manufacturers should do if they discover that a material has new hazards after it is packaged or shipped out. - The different ways that companies can label bulk shipments. | BizLibrary |
| Understanding the HAZCOM Final Rule: Hazard Classification Updates | MARCOM's Micro-Learning course on "Understanding the HAZCOM Final Rule: Hazard Classification Updates" addresses: - The importance of knowing the specific hazards of a material you’re working with. - How the HAZCOM Standard organizes hazards into classes and categories. - How the “Final Rule” impacts the hazard classification process. - The new physical hazard class, “Desensitized Explosives”. | BizLibrary |
| Understanding the HAZCOM Final Rule: Modifying Safety Data Sheets | MARCOM's Micro-Learning course on "Understanding the HAZCOM Final Rule: Modifying Safety Data Sheets" addresses: - What information a Safety Data Sheet contains. - How companies can protect their trade secrets by using “prescriptive ranges” on Safety Data Sheets. - How the “Final Rule” impacts how companies can store their Safety Data Sheets. | BizLibrary |
| Understanding the HAZCOM Final Rule: The Purpose of the Final Rule | MARCOM's Micro-Learning course on "Understanding the HAZCOM Final Rule: The Purpose of the Final Rule" addresses: - The history of OSHA’s Hazard Communication Standard. - The purpose of OSHA’s Hazard Communication Standard. - How implementing the Globally Harmonized System into the HAZCOM Standard improved hazard communication. - What issues the “Final Rule” addresses. | BizLibrary |
| Warning Signs and Labels | This course discusses warning signs and labels, including the types of signs and tags, hazardous product labels, and shipping labels. | BizLibrary |
| WHMIS: Education and Training Requirements | Welcome to the “WHMIS: Education and Training Requirements” lesson intended to teach viewers about the education and training requirements for employees who work around hazardous materials under Canadian and Ontarian law. This lesson is the final of five in the Workplace Hazardous Materials Information System (WHMIS) course, which teaches employees in Ontario who work in hazardous materials worksites what they need to know regarding this legislation, and how they can use this knowledge to keep themselves safe at work. After viewing, learners will know the training that’s required for an employer to be compliant with WHMIS regulations. This content has been reviewed for consistency with WHMIS 2022 requirements and the December 2022 HPR amendments. | BizLibrary |
| WHMIS: Hazard Classification | Welcome to the “WHMIS Hazard Classification” lesson intended to teach viewers about hazard classes and common types so they can be more aware of what their worksite might have. This lesson is the second of five in the Workplace Hazardous Materials Information System (WHMIS) course, which teaches employees in Ontario who work in hazardous materials worksites what they need to know regarding this legislation, and how they can use this knowledge to keep themselves safe at work. After viewing, learners will know how hazards are divided by classes and categories, and where to learn more based on their own specific worksite’s hazards. This content has been reviewed for consistency with WHMIS 2022 requirements and the December 2022 HPR amendments. | BizLibrary |
| WHMIS: Introduction | Welcome to the “WHMIS: Introduction” lesson intended to give an overview of this legislation and the laws that fall under it. This lesson is the first of five in the Workplace Hazardous Materials Information System (WHMIS) course, which teaches employees in Ontario who work in hazardous materials worksites what they need to know regarding this legislation, and how they can use this knowledge to keep themselves safe at work. After viewing, learners will have a good basic understanding of the WHMIS legislation, enforced by Health Canada. This content has been reviewed for consistency with WHMIS 2022 requirements and the December 2022 HPR amendments. | BizLibrary |
| WHMIS: Labels | Welcome to the “WHMIS: Labels” lesson intended to teach viewers about the label requirements for hazardous materials under Canadian and Ontarian law. This lesson is the third of five in the Workplace Hazardous Materials Information System (WHMIS) course, which teaches employees in Ontario who work in hazardous materials worksites what they need to know regarding this legislation, and how they can use this knowledge to keep themselves safe at work. After viewing, learners will know what labels must contain to be compliant, and how to use them as a resource. This content has been reviewed for consistency with WHMIS 2022 requirements and the December 2022 HPR amendments. | BizLibrary |
| WHMIS: Safety Data Sheet (SDS) | Welcome to the “WHMIS: Safety Data Sheet (SDS)” lesson intended to teach viewers about the safety data sheet (SDS) requirements for hazardous materials under Canadian and Ontarian law. This lesson is the fourth of five in the Workplace Hazardous Materials Information System (WHMIS) course, which teaches employees in Ontario who work in hazardous materials worksites what they need to know regarding this legislation, and how they can use this knowledge to keep themselves safe at work. After viewing, learners will know what SDSs must contain to be compliant, and how to use them as a resource at work. This content has been reviewed for consistency with WHMIS 2022 requirements and the December 2022 HPR amendments. | BizLibrary |
| Worker Right to Know (RTK) | Workers have the right to know and understand the hazards presented by the chemicals they use and how to work with them safely. Employers must maintain a list of all chemicals on site and provide employees with safety data sheets, which contain detailed information about the chemical and its hazards. This module is designed to ensure workers know what information should be provided to them and to help them understand that information. It describes the requirements of the Right to Know Standard and each section of a safety data sheet. | BizLibrary |
| Workplace Hazardous Materials Information System (WHMIS) | Welcome to the “Workplace Hazardous Materials Information System (WHMIS)” course intended to teach employees in Ontario who work in hazardous materials worksites what they need to know regarding this legislation, and how they can use this knowledge to keep themselves safe at work. This course comprises five lessons and gives a quick overview of WHMIS legislation, hazard classifications, labels, safety data sheets, and training requirements. After viewing, learners will have a solid understanding of the laws surrounding hazardous materials and why it’s important that employees can identify hazards, know the right precautions to take, and follow the right safety procedures for their worksite. The regulations in this course meet WHMIS 2022 requirements, following amendments to the Hazardous Products Regulations (HPR) in December 2022 to align with GHS Revision 7. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). (2026) | BizLibrary |
| Workplace Hazardous Materials Information System (WHMIS) | The Workplace Hazardous Material Information System (WHMIS) is a hazard communication system that ensures Canadian workers are provided with sufficient information to understand the hazards of the chemicals they may be exposed to in their workplace. WHMIS requires employers to communicate hazard information by labeling containers, providing safety data sheets, and training employees to recognize hazardous materials and how to protect themselves and their coworkers. This course provides an overview of WHMIS requirements. | BizLibrary |
Health and wellness
| Course Name | Description | Partner |
|---|---|---|
| 18 Simple—but Effective—Ways to Reduce Stress at Work | As we know, stress is part of the package of any career field. In fact, it’s the motor that keeps our engines running at work, and keeps our productivity and creativity from stalling. However, just as we need to keep up the maintenance on our car engine so it runs smoothly, we need to take steps to keep our emotional engines from overheating. We try to find ways to reduce stress if possible. There will always be some stress, even if it stems from positive changes. So, we get as close as we can. | BizLibrary |
| 4 Paths to a Psychologically Safe Workplace | In this video, 4 Paths to a Psychologically Safe Workplace, you will learn to develop a psychologically safe organization or team where people feel safe to speak up, point out problems and tell the truth. It’s an essential pre-requisite for a high performance team and results in lower staff turnover so the high performers are more likely to stay. This video provides an understanding of psychological safety and why it is important, how to assess your own team or workplace, how to provide the right leadership and take care of virtual teams and the need to monitor threats to psychological safety. | BizLibrary |
| 4-Minute Workplace Workout #1: Good Mornings | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #10: Atlas Lunge | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #2: Sit to Stand | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #3: Give Yourself a Hug | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #4: Shoulder Rolls | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #5: Press and Spin | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #6: Dip and Drive | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #7: Row Your Boat | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #8: Touchdown | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 4-Minute Workplace Workout #9: Stirring the Pot | The exercises in this video focus on improving your strength, circulation, and flexibility in your arms, shoulders, hands, legs, and core – which is just about everything. We’ll also discuss the importance of proper breathing and posture. Consult your physician, assess your fitness level, and follow all safety instructions before beginning any exercise program especially if you are pregnant, breastfeeding, or if you have any unique or special medical conditions. You should particularly consult your medical provider if you have a history of knee, ankle, shoulder, or spinal (neck or back) problems or injuries. 4-Minute Workplace Workouts requires use of common sense and self-awareness to avoid injury. Only you can know if you are in sufficient physical condition to safely perform these workouts. Accordingly, you assume all risk of injury in the use of this program. The creators and distributors of this course will not be liable to any person or entity for any damage or loss caused or alleged to be caused directly or indirectly by any workouts, advice or any other 4-Minute Workplace Workout content. This content is also translated in Spanish. | BizLibrary |
| 5-Day Mental Health Reset | A structured five-day challenge with actionable daily practices to strengthen emotional resilience, reduce anxiety, and build a sustainable foundation for well-being. | Mission Fuel |
| 6 Tips to Achieve Work-Life Balance | Welcome to the “6 Tips to Achieve Work-Life Balance” video lesson that instructs learners about how to instill a healthy work-life balance. This lesson includes details why a healthy work-life balance is important to well-being, and what steps to take to move toward a more productive and fulfilling work life and home life. This lesson is intended to show viewers that, even if the company culture contributes to work-life imbalance, there are still important steps that can be taken to be a more productive, efficient, and satisfied employee. (Keywords: productivity, mental health, work-life balance, engagement) | BizLibrary |
| 7 Ways to Improve Your Memory | Welcome to the "7 Ways to Improve Your Memory" video lesson intended to help viewers learn ways to improve their memory. This lesson begins with what memory does and why it declines. Then, it details seven ways that you can improve your memory. These tips include improving your focus, exercising regularly, and managing stress. The lesson concludes with ideas for the most effective activities to keep your mind active and memory-aid tricks you can do today. | BizLibrary |
| 8 Habits to Stay Present in the Moment | Learn powerful habits you can easily incorporate into your daily interactions to be able to stay more fully present in the moment. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Accept that Multi-Tasking is a Myth | Helps learners gain an appreciation for just how much of a barrier multitasking is for presence in the moment. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Avoid Presence Thieves | Teaches learners about five things in particular that can steal their presence in the moment, without them realizing it. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Engage Your 5 Senses to Stay Present in the Moment | Learn how to engage the 5-4-3-2-1 habit, a way to use all five senses to stay present in the moment. | BizLibrary |
| 8 Habits to Stay Present in the Moment: How to Stay Present in Relationships | Learn six proven strategies for staying present in any relationship. | BizLibrary |
| 8 Habits to Stay Present in the Moment: How to Stay Present with Your Kids | Learn six proven strategies for staying present with your children. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Introduction: Stay Present, Stop Missing Out | Acknowledges the difficulty and importance of staying present in the moment, inspires the learner to develop a tailored plan. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Let Curiosity Anchor You to the Present Moment | Learn three ways to make a habit of being curious when conversing, thus increasing your presence in the moment. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Practice Full Presence Listening | Learn three elements of discipline to be able to engage in full presence listening. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Stay All-In, Enjoy All the Benefits | Closes out the course with an inspiring call-to-action. | BizLibrary |
| 8 Habits to Stay Present in the Moment: Use the ‘Pentagon of Presence’ to Stay Present | Learn five practices to employ during the workday to help you stay present in each moment. | BizLibrary |
| ADHD at Work | Welcome to the "ADHD at Work" video lesson intended to give learners with ADHD some helpful tips to be more productive at work. With a positive outlook on ADHD, this one-off lesson teaches practical ways to focus, stay on task, and minimize distractions. It includes advice ranging from how to leverage time management techniques to how to stay attentive during meetings. Ultimately, learners should be able to incorporate these everyday habits to see big improvements in their productivity and performance at work. Keyword: ADD | BizLibrary |
| Aging Well at Work w/ Levitin | The science of healthy aging — helping employees and organizations embrace longevity, purpose, and continued contribution at every career stage. | Mission Fuel |
| Aging with Grace | We will learn the facts about aging. We will learn the importance of staying active. We will learn ways to adjust after retirement. Nowadays, people enjoy a longer life expectancy. However, there are those obsessed with the uncomfortable conditions that come with aging. Since people are often afraid of what they don't understand, let's discuss the facts. If you get to be older, you have survived many obstacles and many challenges. And you still have emotions to express and opportunities to explore. If there is a fountain of youth, it is keeping your mind open, brain active, and making sound decisions. | BizLibrary |
| Beating Burnout Before It Starts | Identifying early warning signs, understanding root causes, and implementing proactive habits that protect long-term performance and well-being. | Mission Fuel |
| Being Aware of Common Mental Health Issues | Mental illness affects how people think, feel and behave in their daily lives. Being aware of common mental health issues is a crucial first step which makes it possible for you to recognize early signs. If someone you know is experiencing mental health issues show empathy. Offer help and encouragement, while at the same time respecting their needs and boundaries. In this video psychologist Eve Ash explains common mental health issues. | BizLibrary |
| Breaking Your Digital Addiction | Peter Quarry provides tips for digital detoxing and regaining control of your life. These include reducing screen time, switching off your devices, and setting challenging goals which are all the more satisfying as you attain them. | BizLibrary |
| CALM Yourself in 4 Steps | CALM Yourself in 4 Steps is a video that explains how to manage anxiety and stress at work and in your life. Feeling stressed or anxious can weaken us physically and emotionally — and it can be contagious. It is important to acknowledge stress when you experience it. It may be your feelings about another person, something that has happened or a situation. We all need to learn to be CALM and reframe our experiences, so we can rise above pressures and stress. In this video psychologist Eve Ash explains four simple principles which will enable you to CALM yourself. CALM is a valuable way of controlling your reactions and calming yourself in situations where you feel tense or stressed. It is a successful way of counteracting triggers that are making you anxious and controlling the things you can. | BizLibrary |
| CBD Explained | Welcome to the "CBD Explained" video lesson intended to educate viewers all about CBD. This lesson covers everything from what CBD is, what the claimed health benefits are, and what the health concerns include. Additionally, the lesson goes into the legality of CBD and how to buy CBD with the lowest legal risk and the purest ingredients. Ultimately, learners should be more educated on the benefits and risks of using CBD and how to better navigate the CBD craze. This lesson's information is valid as of December 2019. | BizLibrary |
| Changing Your Narrative to Reduce Stress | Liz Nead, best-selling author and business coach says, “We all tell ourselves stories. When something is happening, we narrate the event with each part being played by the people in our lives. Of course, you are the star of your show and when something challenging happens, sometimes you create a story that causes stress.” In this video, Liz shows how you can rewrite your own stories to reduce and manage your stress levels. 1. Create an intention that works for you. 2. Write a story that aligns with your intention. 3. Build your stories that fill your brain with “good things.” | BizLibrary |
| Coping with Crying at Work | Welcome to the “Coping with Crying at Work” video lesson intended to inform viewers that crying is a natural release of emotion and to debunk myths around crying in the workplace. This lesson discusses how common it actually is to cry at work, goes over common causes of workplace crying, busts common crying myths, and provides learners with helpful strategies for short-term and long-term crying solutions. In the short term, viewers will learn how to recover from a crying incident, and in the long term, they’ll be given strategies for figuring out the larger problem behind the crying incident. (Keywords: personal development, professionalism, stress, wellness) | BizLibrary |
| Creating a Happy and Healthy Headspace: How to Reduce and Manage Stress | Liz Nead is a best-selling author, speaker, consultant, facilitator, and television host. Liz’s books include, The 100 Day Journey, The 180 Life, and her latest release, The 1440 Principle. Liz also created and directed the Emmy Nominated television show “Life Dare” and has, in partnership with Prositions, created a 7-part microlearning program, “Creating a Happy and Healthy Headspace! How to Reduce and Manage Stress.” In this engaging an information-packed course you will learn: • The Definition of Stress and How it Can Impact Us in Both Positive and Negative Ways • How to Manage and Reduce Your Stress Levels • How Your internal Stories Can be Rewritten to Reduce Stress • How to Transform Everyday Worries into Positive Action Plans • How to Manage Technology and Use it to Actually Reduce Your Stress Levels • How to Reduce Your Anxieties and Stress… Instantly • How to Seek Help from Others, When Needed The course comes with individual worksheets for each module that will help you personalize your learning experience. Please, join Liz Nead and learn how to create a happier and healthier headspace with a few basic tips and secrets that may change your life forever. | BizLibrary |
| Cutting Edge Communication: Manage Hygiene Boundaries | Manage Hygiene Boundaries is a timely and engaging course for everyone to establish rules for hygiene and best practice in staying healthy and ensuring social distancing, especially during a pandemic. The Cutting Edge team learns that everyone needs to be aware of their own hygiene boundaries and learn basic skills to be able to tell others when they have crossed those boundaries. We all need to feel safe and comfortable, and be able to focus on productive work. Shared and agreed rules for the team are therefore essential. Honest, respectful and sensitive feedback can help to change habits and improve hygiene. Learn to manage hygiene boundaries by being aware of your hygiene impact, being sensitive and direct when giving feedback, and managing personal boundaries. | BizLibrary |
| Cutting Edge Communication: Surviving Stress and Anxiety | Marcus asks Carol to share her battles with stress at a staff meeting to provide a strong example for the team. Carol describes her difficulties with staff challenges and social media demands. Marcus introduces the new office companion Cameron – a privately located camera that the team members can speak to in order to vent and relieve stress. It appears that the group has a broad range of stressors and complaints. Against all ethical guidelines Marcus watches their outpourings – and the result is catastrophic! Stress must be managed effectively. Updated in 2021 | BizLibrary |
| Designing Your Wellness Program | A step-by-step guide for HR leaders and managers building employee wellness initiatives that improve culture, retention, and outcomes. | Mission Fuel |
| Digital Detox | In an age where digital devices and constant connectivity dominate our lives, taking a step back can be incredibly rejuvenating. "Digital Detox" is a course designed to help you understand the impact of digital overload on your mental and physical well-being and guide you through a process to reclaim control over your digital life. Through insightful lessons and practical exercises, you'll explore techniques to reduce screen time, set healthy boundaries with technology, and cultivate habits that promote a balanced lifestyle. This course offers a refreshing approach to managing digital consumption and enhancing your overall quality of life. Perfect for anyone feeling overwhelmed by the constant demands of digital connectivity, this course provides the tools and knowledge necessary to achieve a healthier relationship with technology. By the end of this course, you will have developed a personalized digital detox plan that helps you stay productive and connected without compromising your well-being. Join us and embark on a journey to achieve digital balance and improve your mental clarity and focus. | BizLibrary |
| Digital Detox: Are you Addicted to Your Phone? Take This Quiz NOW | Do you find it impossible to put your phone down, even for a moment? In this video we’ll guide you through a quick and insightful quiz to help you determine if you might need a digital detox. Discover the telltale signs of smartphone addiction and learn how constant phone use could be affecting your focus, productivity, and mental well-being. This quiz is designed to help you understand your relationship with your phone and offers practical tips for managing screen time. Whether you're glued to social media, constantly checking notifications, or losing track of time scrolling, this video will help you gain awareness and control. Take the quiz now and see where you stand—are you ready to break the cycle of phone dependency? Watch to find out! | BizLibrary |
| Digital Detox: Strategies and Habits to BREAK Your Phone Addiction | Looking for ways to stop digital addiction? This video provides actionable strategies and habits to help you break the cycle of constant phone use and regain control over your time. You’ll learn how to manage digital distractions, reduce compulsive phone checking, and develop a healthier relationship with technology. By following these tips, you can take the first steps toward living a more mindful and intentional life. Say goodbye to phone addiction and hello to more meaningful connections, both with yourself and those around you. It's time to stop digital addiction and embrace the freedom that comes with being present in the moment. Start your journey toward digital balance today. | BizLibrary |
| Digital Detox: The Dark Side of Digital Addiction: Join the Club? | The allure of screens has led many of us down a path of digital dependence. This eye-opening video dives deep into the dark side of digital addiction, exploring how excessive screen time impacts mental health, productivity, and relationships. Are you caught in the cycle? You’re not alone. Learn to recognize the warning signs of digital addiction and discover practical strategies to break free. We also tackle the role of social media, gaming, and smartphone apps in driving this widespread issue, offering tips to regain balance in your digital life. Whether you’re looking to set boundaries or completely detox from technology, this video offers the insights and tools you need for a healthier relationship with your devices. Are you ready to reclaim your time and mental well-being? Watch now, and start your journey towards a balanced lifestyle. | BizLibrary |
| Eating and Living Well | Ashley Danielson, a Registered Dietitian and one of our subject matter experts, illustrates what a Registered Dietitian is and who will give you the best advice to help you achieve long-term health and good eating habits for any lifestyle. | BizLibrary |
| Eating and Living Well: Post-Workout Recipes | Join Ashley, Registered Dietitian and healthy lifestyle expert, as she shares great recipes to help you recover after your workouts or daily activities. | BizLibrary |
| Eating and Living Well: What About Calories? | Join Ashley, Registered Dietitian and healthy lifestyle expert, as she explains what calories are and why just counting them is not always the best way to lose weight and keep it off. | BizLibrary |
| Eating and Living Well: What About Carbohydrates? | Join Ashley, Registered Dietitian and healthy lifestyle expert, as she explains that carbohydrates are not all bad. In fact, they're very important. She defines what simple and complex carbs are and how to use them wisely in your eating habits. | BizLibrary |
| Eating and Living Well: What are Macronutrients? | Join Ashley, Registered Dietitian and healthy lifestyle expert, as she defines what macronutrients are and why they are important to maintain healthy living. | BizLibrary |
| Eating and Living Well: What is a Registered Dietitian? | Join Ashley, Registered Dietitian and healthy lifestyle expert, as she explains the difference between someone who calls themselves a Nutritionist and a Registered Dietitian. | BizLibrary |
| Emotional Self-Regulation | The ability to manage and regulate one's emotions is a crucial skill for maintaining mental well-being and achieving personal and professional success. This micro-learning course, "Mastering Emotional Self-Regulation," offers practical strategies and techniques to help you understand and control your emotional responses. Through expert guidance and real-life examples, you will explore methods such as deep breathing, mindfulness, physical activity, and setting healthy boundaries with social media. These evidence-based practices are designed to empower you to navigate challenging situations with calm and clarity. Whether you're looking to improve your stress management skills, enhance your emotional intelligence, or simply lead a more balanced life, this course provides valuable insights and tools to support your journey. By the end of this course, you'll have a comprehensive understanding of how to harness the power of self-regulation to foster resilience, build stronger relationships, and achieve your personal goals. Join us and take the first step toward mastering your emotions and enhancing your overall well-being. | BizLibrary |
| Emotional Self-Regulation: 10 Ways to Control Your Emotions and Stay Calm in Any Situation | In this empowering video, "10 Ways to Control Your Emotions and Stay Calm in Any Situation," we explore practical strategies that can help you improve emotional control, no matter the circumstances. Whether you're facing stressful work situations, personal challenges, or unexpected events, mastering your emotions is key to maintaining your composure and making rational decisions. Join OnwardWell's Jon Kamal as we delve into strategies such as mindfulness, deep breathing exercises, listening to calming music, and keeping a gratitude journal. Don't let overwhelming emotions dictate your reactions. Take control of your emotional well-being and discover how to navigate life's challenges with grace and confidence. Be sure to subscribe for more insightful videos on personal development and mental wellness! | BizLibrary |
| Emotional Self-Regulation: Are you Emotionally Self-Regulated? Take the TEST | Are you emotionally self-regulated? Discover how well you manage your emotions by taking this quick self-assessment! In this video, we’ll guide you through a simple test to help you understand how effectively you regulate your emotions in daily life. Emotional self-regulation is a crucial skill for maintaining mental wellness, managing stress, and fostering better relationships. Whether you're looking to improve your emotional intelligence or simply curious about your current strengths, this test will provide valuable insights. | BizLibrary |
| Emotional Self-Regulation: Upgrade Your Emotional Vocabulary with these Simple Words | Ready to take your emotional vocabulary to the next level? Discover how something as simple as words can completely transform how you understand and manage emotions. In this video, we dive into practical tips for expanding your emotional vocabulary – a secret weapon for better communication, deeper relationships, and more self-awareness. You’ll learn: • Why words matter when it comes to emotions • The power of naming your feelings • How to improve emotional clarity and express yourself with confidence Join Jon for an enlightening journey and start using the right words to navigate your emotional world like a pro. Watch now and upgrade your emotional intelligence! Take the next step toward better mental health and wellness. Subscribe today at http://subscribe.onwardwell.com and start your journey with OnwardWell! | BizLibrary |
| Emotional Self-Regulation: Why Small Things Make You EXPLODE With Emotion? | Have you ever snapped over something seemingly small and wondered why? In this video, we explore the deeper reasons behind those emotional outbursts and how everyday stress can build up, causing explosive reactions. Discover the science of emotional triggers and how even the tiniest frustrations can lead to overwhelming feelings. Understanding these triggers is the first step toward regaining emotional control. We’ll walk you through practical strategies to manage these intense emotions and prevent small annoyances from ruining your day. If you’re ready to stop reacting and start responding with calm and clarity, this video is a must-watch. Learn how to take charge of your emotional triggers and create more peace in your life. | BizLibrary |
| Emotional Wellness | Part of wellness suite. Stress management and emotional intelligence techniques. | Traliant |
| Emotions at Work w/ Fosslien | A practical framework for integrating emotional intelligence into daily work — improving collaboration, communication, and well-being. | Mission Fuel |
| Encourage Rest and Recovery Without Losing Momentum | High performance doesn’t come from constant grind. It comes from managing energy with intention. Discover how to balance productivity with the need for rest and recovery. Learn strategies to support your team in recharging, managing workloads, and maintaining energy for sustainable success. | BizLibrary |
| Encourage Rest and Recovery Without Losing Momentum: Lead for the Long Game | Teams burn out chasing short-term wins without systems to sustain momentum. The Sustainable Momentum Model shows how clarity, pacing, and routines create performance that lasts under pressure. | BizLibrary |
| Encourage Rest and Recovery Without Losing Momentum: Make Recovery Part of Performance | Maintain high-performance and avoid collapse under burnout by introducing the Energy-to-Outcome Lens. | BizLibrary |
| Encourage Rest and Recovery Without Losing Momentum: Recover Faster with Micro-Rests | Introduce micro-rests as a daily performance tool, showing how short, intentional breaks restore energy without disrupting responsibilities. | BizLibrary |
| Environmental Wellness | Workplace safety and sustainability practices. Links to CSR initiatives. | Traliant |
| Expert Insights: Financial Planning and Investing with Debra Ohstrom | Welcome to the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course designed to help viewers better understand the financial world in order to make smart financial goals. This course, comprising 13 lessons, will explain how to build a financial plan that fits your monetary objectives in the short and long term. By the end, learners will be able to navigate the financial world more easily, set money goals, and understand how to invest to grow their money over time. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Workplace Mental Health with Michael Wellington | Welcome to “Expert Insights: Workplace Mental Health with Michael Wellington,” a video course meant to shed light on how to manage mental health in the workplace as an employee. Throughout this five-part course, you’ll learn the basics of workplace mental health from subject matter expert Michael Wellington, the founder of Birdies for Bipolar and author of “Birdies, Bogeys, and Bipolar Disorder: The Fight against Mental Illness on and off the Green.” To start, you’ll discover Michael Wellington’s story as a successful person living with bipolar disorder. Then, you’ll examine common mental health disorders and learn about treatment options and coping skills. While viewing this course, you’ll also consider your options in opening up about any mental health conditions at work and even learn how to effectively support a coworker who is struggling with their mental health. Ultimately, you should understand that mental illness is nothing to be ashamed of, every mental illness can be managed, and, if you live with a mental health condition, you are not alone. | BizLibrary |
| Family and Relationships in Retirement – Module 5: Caregiving in Retirement Part 4 of 5 | In this video, you will learn about the challenges and rewards of being a caregiver for someone in retirement. Kevin Lyles JD, CRC, CRPC covers the different types of caregiving experiences like older parents, a sick or infirmed partner, or a child/grandchild. He also covers the nine stages of caregiving that are like the stages of grief. Kevin explains, by identifying and understanding these stages, you may be able to handle them more successfully if you must perform this important role for your family. | BizLibrary |
| Family and Relationships in Retirement – Module 5: Changing Relationship with Your Spouse/Life Partner in Retirement Part 1 of 5 | In this video, you will learn how the relationship with your spouse/life partner can change during retirement. Kevin Lyles JD, CRC, CRPC covers the five reasons relationships can go bad and what you can do about it to make sure you both enjoy the retirement experience. | BizLibrary |
| Family and Relationships in Retirement – Module 5: Grandparenting in Retirement Part 5 of 5 | In this video, you will learn how the exciting role of being a grandparent can enrich your retirement life. Kevin Lyles JD, CRC, CRPC covers ten helpful tips about how you can become a more effective grandparent. He discusses how this role is different from being a parent and how you can perform this role effectively, even if your grandkids live a long distance away. He ends the video with some of the challenges grandparents may face if they must become the primary caregiver for grandchildren. | BizLibrary |
| Family and Relationships in Retirement – Module 5: Important Questions to Discuss with Your Spouse/Life Partner in Retirement Part 2 of 5 | In this video, you will learn about the most important issues to discuss with your spouse/life partner before you retire. Kevin Lyles JD, CRC, CRPC covers the top ten questions and how to address them with your partner. These can act as a blueprint to help you develop a plan that includes the most important and immediate members of your family. | BizLibrary |
| Family and Relationships in Retirement – Module 5: The Unique Issues Faced by Singles in Retirement Part 3 of 5 | In this video, you will learn that a huge majority of people in retirement will eventually live without a partner. Kevin Lyles JD, CRC, CRPC talks about some of the unique challenges facing singles in retirement and how to address them successfully. | BizLibrary |
| Fight the Flu: Maintaining a Healthy Workplace | Welcome to the “Fight the Flu: Maintaining a Healthy Workplace” video lesson intended to help learners understand all about influenza. Learn about what the flu is, how to prevent the flu from reaching you, and what to do around the office when sickness is spreading. This lesson will describe some startling flu-related facts and some helpful preventative measures to make sure you stand a fighting chance during the flu season. | BizLibrary |
| Fighting Fatigue in the Workplace | MARCOM's Video On Demand (VOD) program on Fighting Fatigue in the Workplace discusses the causes of fatigue, the hazards that it creates and what employees can do to avoid it. Tired people make mistakes. That's why workplace fatigue can significantly increase the likelihood of employees being hurt, even killed, on the job. It also reduces productivity and increases expenses. Each year, fatigue costs U.S. businesses more than $130 billion dollars. But it can be prevented. Areas included in the program include what fatigue is and what causes it, the hazards of fatigue, reducing fatigue in the workplace, how sleep hygiene can help, the role of healthy diet and exercise and more. This content is also translated in Spanish. | BizLibrary |
| Financial Planning and Investing: Budgeting, Saving, and Debt | Welcome to the “Financial Planning and Investing: Budgeting, Saving, and Debt” lesson that explains how to properly budget while keeping savings goals and debt accumulation in mind. This lesson is the second of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. In this experience, learners will be taught useful budgeting tools and techniques, the importance of having savings, and how to handle debt with your money goals in mind. | BizLibrary |
| Financial Planning and Investing: Defining Stocks, Bonds, Mutual Funds and ETFs | Welcome to the “Financial Planning and Investing: Defining Stocks, Bonds, Mutual Funds, and ETFs” lesson that helps to define stocks, bonds, mutual funds, and exchange traded funds. This lesson is the ninth of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. In the end, learners will know more about these security types to help with building their investment mix. | BizLibrary |
| Financial Planning and Investing: Different Account Types | Welcome to the “Financial Planning and Investing: Different Account Types” lesson that explains some of the different types of accounts for investing. This lesson is the eighth of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. During this lesson, Debra will briefly explain each investment account type and a few details to keep in mind. | BizLibrary |
| Financial Planning and Investing: How To Navigate the Financial Advice Industry | Welcome to the “Financial Planning and Investing: How to Navigate the Financial Advice Industry” lesson that covers key terms and titles in the financial industry. This lesson is the seventh of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. Debra will go over what the different service providers do, what their titles usually mean, what are considered to be reasonable fees, and what to generally look out for. In the end, learners will feel more confident in their financial knowledge. | BizLibrary |
| Financial Planning and Investing: Investing for the Long Term | Welcome to the “Financial Planning and Investing: Investing for the Long Term” lesson on investing for the long term to grow wealth and build financial security. This lesson is the fifth of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. By the end, viewers will understand the importance of investing over time to build a financially sound future. | BizLibrary |
| Financial Planning and Investing: Investing for Your Goals | Welcome to the “Financial Planning and Investing: Investing for Your Goals” lesson that goes over three different examples of investment combinations at three different risk levels, so that viewers can get a sense of what a conservative, moderate, and aggressive investment mix might look like. This lesson is the final of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. In the end, learners can use this advice to understand where they fit on the risk scale to create a portfolio that aligns with their money goals. | BizLibrary |
| Financial Planning and Investing: Investing is Like Building Your Sports Team | Welcome to the “Financial Planning and Investing: Investing Is Like Building Your Sports Team” lesson that explains how to build a successful investment mix. This lesson is the sixth of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. In this experience, Debra will speak about offensive, defensive, and special team investments that will be helpful in building a strong investment portfolio. | BizLibrary |
| Financial Planning and Investing: Investments Groups are Indexes | Welcome to the “Financial Planning and Investing: Investment Groups are Indexes” lesson designed to explain indexes and how they can be combined in a way to fit a person’s money goals. This lesson is the 11th of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. With the information from this lesson, viewers will be able to use the investment categories to stay invested for the long term and grow their money. | BizLibrary |
| Financial Planning and Investing: Matching Risk to Your Goals | Welcome to the “Financial Planning and Investing: Matching Risk to Your Goals” lesson that covers risk, return, and risk appetite. This lesson is the 12th of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. This experience breaks down a conservative, moderate, and aggressive investor. Also, learners are given a formula to use as a guideline when determining how they should invest. In the end, Debra will walk viewers through understanding how risk and return coincide to create an appropriate risk appetite based on their age and retirement objectives. | BizLibrary |
| Financial Planning and Investing: Putting Investments Into Groups | Welcome to the “Financial Planning and Investing: Putting Investments into Groups” lesson, which is all about breaking stocks and bonds into different groups based on certain criteria. This lesson is the 10th of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. Learning the investment groups in this lesson will make investing easier as these groups then tend to have their own unique return and risk profile. Once viewers learn about the few groups, then the goal is to combine them in a way that is right for their money goals. | BizLibrary |
| Financial Planning and Investing: Tips on Credit Scores | Welcome to the “Financial Planning and Investing: Tips on Credit Scores” lesson that teaches viewers how to better manage their credit scores. This lesson is the third of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. By the end of this experience, viewers will know a few key factors that impact your score and how to approach credit card debt strategically. | BizLibrary |
| Financial Planning and Investing: Understanding Key Insurance Products | Welcome to the “Financial Planning and Investing: Understanding Key Insurance Products” lesson that provides a brief overview of insurance. This lesson is the fourth of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. In the end, learners will walk away with knowledge of a few common insurance types and how to determine whether they’re a good fit for their financial plan. | BizLibrary |
| Financial Planning and Investing: What They Are and How They Fit Together | Welcome to the “Financial Planning and Investing: What They Are and How They Fit Together” lesson that serves as an introduction to the course. This lesson is the first of 13 in the “Expert Insights: Financial Planning and Investing with Debra Ohstrom” course, which explains how to build a financial plan that fits your monetary objectives in the short and long term. In this introductory lesson, Debra will begin outlining the five steps in building a financial plan. | BizLibrary |
| Financial Security in Retirement – Module 7: Estate Planning Documents for Retirement Part 5 of 5 | In this important video, you will learn about the estate planning documents and legal actions to consider with your attorney even before you retire. In easy-to-understand language, Kevin Lyles JD, CRC, CRPC explains the type of legal actions you will want to explore and why these can be very important. He covers areas like beneficiary designations, asset divisions, financial and medical powers of attorney, living wills, advance directives, and I.C.E. (In Case of Emergency) binders. | BizLibrary |
| Financial Security in Retirement – Module 7: Financial Conversations to Have with Your Spouse/Life Partner about Retirement Part 4 of 5 | In this video, you will learn about how to involve your spouse/life partner in discussions about your retirement investments and finances, even though they may be reluctant or less interested. Kevin Lyles JD, CRC, CRPC shares that having both partners knowledgeable and informed about these matters can be critical if one partner becomes incapacitated or passes away. Kevin includes several questions to ask, and topics to talk about to help you get these conversations started. | BizLibrary |
| Financial Security in Retirement – Module 7: Having Confidence in Your Retirement Financial Plan Part 1 of 5 | In this video, you will learn about what should be included in your retirement financial plan. Kevin Lyles JD, CRC, CRPC also covers the various types of risks that retirees may face such as, longevity risks (living longer than you plan), spending shocks (unanticipated expenses like medical and home repairs), poor investment returns, tax increases, long-term care expenses, and the risk of overspending. Finally, Kevin explains that proper planning and preparation can help mitigate many of these concerns. | BizLibrary |
| Financial Security in Retirement – Module 7: Learning About Social Security and Medicare for Retirement Part 2 of 5 | In this video, you will learn about the various benefit options and plans included in Social Security and Medicare. Kevin Lyles JD, CRC, CRPC covers how both programs can seem very complex and seeking professional advice is always a good idea to ensure you are getting all the benefits you deserve. In easy-to-understand language, Kevin explains why becoming knowledgeable about these programs can be vital for a safe and secure retirement. | BizLibrary |
| Financial Security in Retirement – Module 7: Understanding Your Risk Tolerance in Retirement Part 3 of 5 | In this video, you will learn about how your risk tolerance with investments can impact the enjoyment of your retirement years. Kevin Lyles JD, CRC, CRPC presents a simple test for investment risk tolerance that will help you decide which types of investments may be the best for you and/or life partner. Finally, he explains the various types of investment vehicles that may be more and less risky. | BizLibrary |
| Financial Wellness | Budgeting tools and retirement planning basics for employee assistance programs. | Traliant |
| Four Ways to Permanently Reduce Your Stress Level | Liz Nead, best-selling author and business coach says, “Stress and worry are a natural part of being human, even though it clearly gets in the way of the life we want to experience. It’s not as simple as turning it off.” In this video, Liz shares four strategies to reduce stress in your life. 1. Time Travel is a term for preparing for your future with organization and planning. 2. Decision fatigue is real. Reduce the number of decisions you make each day. 3. Clear up space in your head. 4. Scan your mind and body for stress and learn how to manage it. | BizLibrary |
| Grief at Work: Coping Strategies | Welcome to the “Grief at Work: Coping Strategies” video lesson intended to help viewers cope with the loss of a loved one while working. This lesson covers seven tried and true coping strategies from making time for self-care to finding support and understanding workplace benefits. Ultimately, viewers should understand that grief is deeply personal, but it can be dealt with when someone has the right resources. | BizLibrary |
| Grief at Work: Supporting Your Employees | Welcome to the “Grief at Work: Supporting Your Employees” video lesson intended to provide steps for managers to take to help their grieving employees. This lesson provides six best practices for what managers can do during these difficult times, from managing expectations to understanding the complexity of the grieving process. Additionally, this lesson also specifies what responsibilities managers have when one of their employees has died as well as what realities they will need to be aware of in the workplace. | BizLibrary |
| Grief at Work: The Loss of a Coworker | Welcome to the “Grief at Work: The Loss of a Coworker” video lesson created to help viewers cope with loss that occurs within their workplace. This lesson discusses the adverse ways in which all people can be impacted by their grief on an emotional, mental, and physical level while also emphasizing that all people grieve differently. This lesson also focuses on healthy coping strategies viewers can take when coping with the death of a coworker, from attending or organizing a memorial to allowing oneself to grieve. | BizLibrary |
| Handshake Alternatives | "The handshake has been our go-to greeting for several centuries, but there are times when you might not be willing or able to offer one. This short training offers several alternative greetings to the handshake and helps alleviate any confusion or embarrassment that might result from offering a greeting different from the one others are expecting. As we work to establish new norms in a post-pandemic world, this simple training should help everyone move forward quickly and comfortably. You’ll also see a handful of failed attempts at greeting others, because there’s no reason we can’t have some fun with this. Another training offering from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Learning Objectives: Strategies for offering alternative greetings" This content is also translated in Spanish. | BizLibrary |
| Harnessing Positive Stress | Reframes stress as a tool for growth — the science of eustress and how challenge can enhance focus, creativity, and achievement. | Mission Fuel |
| Health & Wellness in Retirement – Module 4: Healthy Living Practices in Retirement Part 1 of 5 | In this video, you will learn about how healthy living practices can extend your life expectancy and improve the overall satisfaction you will receive from your retirement. Kevin Lyles JD, CRC, CRPC starts with a famous quote from Abraham Lincoln about living life to the fullest. Then, he shows us the various practices we can follow to have a healthier and happier life. | BizLibrary |
| Health & Wellness in Retirement – Module 4: How Healthy Do You Feel in Retirement? Part 2 of 5 | In this video, you will learn why your perception about your health can be as important as your actual physical health and wellness. Kevin Lyles JD, CRC, CRPC reveals 4 critical “C” factors that research shows contribute to a healthy and robust outlook on life. | BizLibrary |
| Health & Wellness in Retirement – Module 4: Importance of Positivity in Retirement Part 4 of 5 | In this video, you will learn how having a positive mental outlook can impact your retirement life. Kevin Lyles JD, CRC, CRPC shows us positivity really can improve your health, and medical research backs this up. Studies have found that positive thinking translates into healthier immune systems, and negative feelings about retirement can have the reverse impact. | BizLibrary |
| Health & Wellness in Retirement – Module 4: Living with Vitality in Retirement Part 3 of 5 | In this video, you will learn about the meaning of vitality. Kevin Lyles JD, CRC, CRPC defines vitality as living to the fullest extent possible under whatever conditions are presented to you. Even people who are sick can live vitally, despite any limitations from the illness. | BizLibrary |
| Health & Wellness in Retirement – Module 4: You're Only as Old as You Feel in Retirement Part 5 of 5 | In this video, you will learn about the relative nature of aging. Kevin Lyles JD, CRC, CRPC asks, “Why do some people look and feel old at 55, while others can look and feel youthful at 90?” A research study done at Yale University found that people who had positive self-perceptions of age lived up to seven and a half years longer than those who had negative self-perceptions. Kevin shares six important tips about how to develop and keep a youthful outlook on life. | BizLibrary |
| Health Essentials at Work: Avoiding Infectious Disease | Health Essentials at Work gives employees the essential tools they need to keep themselves, their coworkers, and others they come into contact with as safe and healthy as possible when infectious disease, from the common cold to COVID-19, puts them at risk. From proper-hand-washing and electronic-device-cleaning tips to cybersecurity and health guidelines for employees working from home, this program has you covered! And Health Essentials at Work utilizes the best advice and most up-to-date information from respected health organizations such as the US Centers for Disease Control (CDC) and the World Health Organization (WHO). | BizLibrary |
| Health Hazards at Work | Welcome to the "Health Hazards at Work" video course, meant to help workplaces be more aware of health hazards to create a safer work environment for everyone. The five video lessons cover topics ranging from violence and bullying to office safety and maintaining employee privacy. They describe health hazards and ways for preventing and managing them. Through this information, the learner will be able to create a work culture that promotes employee safety and health. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Health Hazards at Work: Managing Stress | Welcome to the "Health Hazards at Work" video course, meant to help workplaces be more aware of health hazards to create a safer work environment for everyone. This video lesson describes the different types of stress and methods for minimizing it in the workplace. | BizLibrary |
| Health Hazards at Work: Promoting a Culture of Safety and Health | Welcome to the "Health Hazards at Work" video course, meant to help workplaces be more aware of health hazards and office safety essentials to create a safer work environment for everyone. This video lesson describes ways that a company can promote nutrition and physical activity for employees. It also emphasizes the importance of employee assistance programs (EAPs) for creating healthier and happier employees. | BizLibrary |
| How to Ask for Help When Feeling Stressed | Liz Nead, best-selling author and business coach says, “The natural responses for stress are often the exact opposite of what we should do. For example, we isolate ourselves out of stress at the moment when we probably need to lean on others.” In this video, Liz, encourages everyone to reach out to others or professionals when they feel stressed and/or overwhelmed. 1. Get help within your daily routine. 2. Depend on others emotionally. 3. Create circles of encouragement and inspiration. 4. Don’t be reluctant to seek professional help. | BizLibrary |
| How to Breathe While Meditating | There are many ways to breathe during meditation. This course teaches you one of the most simple and accessible ways. | BizLibrary |
| How to Control Your Stress…Instantly | Liz Nead, best-selling author and business coach says, “One mistake we can easily fall into is thinking we have to wait for our stress to get better. Not true! You don’t have to hang on to those negative thoughts. There are tools you can use right now that will allow tension and pressure to pass through you.” In this video Liz shows how we can control our stress, instantly with these simple, but powerful techniques. 1. Center yourself. 2. Change your location. 3. Change your state. 4. Just try it! | BizLibrary |
| How to Meditate? | Learn how you can revitalize your energy with stress-reducing meditation practices and tips on how to be more mindful of your body, mind, and surroundings through this series of engaging and informational micro-videos. | BizLibrary |
| How to Promote Wellness at Work | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Promote Wellness at Work," covers the six types of wellness and how to incorporate them into your work setting. Ultimately, if learners apply these tips, they should healthy and, as a result, happy at work. | BizLibrary |
| How to Re-Energize Yourself at Work | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Re-Energize Yourself at Work," contrasts the right way and the wrong way to boost your energy throughout the work day. Viewers will learn why it is important to take water breaks, skip carbs and sugar, eat lunch away from their desks, and stretch, among other things. These simple strategies will help any person stay focused and alert all day long. | BizLibrary |
| How to Transform Worry Into Plans | Liz Nead, best-selling author and business coach says, “It’s easy for your worries to turn into anxiety. Unchecked, that kind of continuous stress can damage your mental AND physical health. Worry is really an element of imagination. You are painting a picture of the future.” Liz explains how you can take your worries and turn them into useful action plans. In this video, Liz shows you how to reduce your anxiety by: 1. Turning your worry into a concern. 2. Moving on to awareness, which is a controlled extrapolation. 3. Creating action plans to address these concerns. | BizLibrary |
| How to Use Technology to Manage Stress | Liz Nead, best-selling author and business coach says, “Technology is something we struggle with but also can’t get away from. You may resent, blame, or even fear technology, but with the right strategies in place, it can be used to increase productivity and connection.” In this video, Liz has the viewer do a 24-hour technology use audit. Then she reveals four tips to help you manage your technology-based stress. 1. Create a belief system around technology. 2. Create boundaries for technology. 3. Learn how to use and embrace your technology. 4. Use low-tech tools more often. | BizLibrary |
| How to Wash Your Hands | Welcome to “How to Wash Your Hands,” a video lesson meant to explain how to wash your hands safely and effectively, every time! This lesson goes over the Centers for Disease Control and Prevention (CDC) guidelines for how and when you should wash your hands. It even touches on how washing your hands compares to using hand sanitizer. By watching this lesson, you’ll have a better understanding of how to keep yourself safe from germs and bacteria, as well as preserve your health and the health of others. | BizLibrary |
| Intellectual Wellness | Encourages continuous learning and knowledge-sharing practices. | Traliant |
| Introduction Module: Course Introduction & Overview | In this video, Kevin Lyles JD, CRC, CRPC reviews what will be covered in each module of the course and how you can navigate the program based on your needs and learning styles. | BizLibrary |
| JOLT- Jump Out of Lazy Thinking | JOLT- Jump Out of Lazy Thinking is a video to help people get motivated right now. We all feel lazy at times, sometimes unwilling to make an effort or to expend energy. It is a form of procrastination and it's generally the symptom and not the problem. When people get stuck in lazy thinking it may be because they feel overwhelmed and possibly stretched too thin – by time constraints, by expectations and by the pressure they put on themselves. When we're stuck in lazy or habitual thinking that doesn't move us forward, we need to JOLT ourselves into a more energized state of mind. In this video, psychologist Eve Ash explains a psychological approach for getting yourself back in control with fresh enthusiasm. | BizLibrary |
| Keep Calm | Welcome to the "Keep Calm" video course intended to help learners reduce or prevent an angry reaction, which leads to a healthier wellbeing with more peaceful relationships. This course, comprising four video lessons, will cover misconceptions about anger, what factors contribute to anger, what kind of attitude drives anger, and several tips to prevent anger from occurring. After completing this course, learners will increase their self-awareness and recognize what kinds of thoughts make their anger worse, so that they can live a more peaceful life. | BizLibrary |
| Keep Calm: Anger Prevention | Welcome to the "Anger Prevention" video lesson, which teaches viewers seven tips to be free from frustration. This lesson is the fourth of four in the "Keep Calm" video course, which is intended to help learners reduce or prevent an angry reaction. This leads to a healthier wellbeing with more peaceful relationships. Some tips from this lesson include always acknowledging your anger, changing your self-talk, and setting healthy boundaries. Ultimately, viewers should use these tips to minimize frustration and live a more peaceful life. | BizLibrary |
| Keep Calm: Attitude and Anger | Welcome to the "Attitude and Anger" video lesson intended to educate viewers on the cognitive basis of anger and offer different viewpoints about anger to avoid it being triggered altogether. This lesson is the third of four in the "Keep Calm" video course, which is intended to help learners control their anger and reduce or prevent an angry reaction. This leads to a healthier wellbeing with more peaceful relationships. First, this lesson describes what the basis of anger is. Then, it dives into alternate viewpoints that may help control an angry reaction. Finally, the lesson details the Circles of Concern, Influence, and Control, which help viewers assess whether their triggers for anger are within their power. Ultimately, learners should be more aware of what contributes to their anger. | BizLibrary |
| Keep Calm: Signs that Point to Anger | Welcome to the "Signs that Point to Anger" video lesson intended to educate viewers on the situational and psychological factors that contribute to anger. This lesson is the second of four in the "Keep Calm" video course, which is intended to help learners control their anger and reduce or prevent an angry reaction. This leads to a healthier wellbeing with more peaceful relationships. First, this lesson addresses the situational factors that contribute to anger, such as unmet basic needs and alcoholism Then, it addresses the psychological factors, such as having an inflated sense of self-importance and a victim mentality. Ultimately, learners should reflect on their go-to response to negative events or misfortune so they can increase their self-awareness and avoid acting on anger. | BizLibrary |
| Keep Calm: The Truth About Anger | Welcome to "The Truth About Anger" video lesson meant to address six truths of anger, included in the book The Anger Fallacy by Steven Laurent and Ross G. Menzies. This lesson is the first of four in the "Keep Calm" video course, which is intended to help learners reduce or prevent an angry reaction. This leads to a healthier wellbeing with more peaceful relationships. First, this lesson addresses what anger does when it's triggered. Then, it goes into the six misconceptions which will help you overcome false beliefs about anger that may be preventing you from getting it under control. Ultimately, learners should have a better understanding of anger so that they can challenge false beliefs they have and make progress for their emotional wellbeing. | BizLibrary |
| Learn to Worry Less | Learn to Worry Less is a video which acknowledges we are inundated with worry, but shows we can learn to manage it even in unpredictable times. Learn to Worry Less is a video in which psychology expert Peter Quarry shows simple strategies to break your worry cycle through recognizing the triggers and substituting positive thinking and action and putting the worries into a broader perspective. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Determining Your Leisure Preferences in Retirement Part 2 of 8 | In this video, you will learn about the various options you have for leisure activities and how to choose the ones that best meet your needs in retirement. Kevin Lyles JD, CRC, CRPC covers the six categories of leisure and advises retirees to choose one or two to start with. Finally, Kevin challenges us to get out of our comfort zones to try some new and exciting experiences. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Hobbies in Retirement Part 3 of 8 | In this video, you will learn about the role of hobbies in retirement. Kevin Lyles JD, CRC, CRPC advises that while hobbies can be an important part of retirement, you should be careful not to let them take over every aspect of your retirement life. He cautions that sometimes hobbies can become a full-time job, and he shows how you can keep them in balance, so they are enjoyable and relaxing. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Importance of Social Interaction in Retirement Part 4 of 8 | In this video, you will learn about the importance of social interaction in retirement. Kevin Lyles JD, CRC, CRPC shares that countless research studies have found a strong relationship between longevity and the number of healthy relationships that a person has. Kevin explains that spending too much time alone breeds isolation and loneliness. Creating new and fostering existing close relationships can make your retirement life healthier and happier. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Maintaining Two Homes in Retirement Part 7 of 8 | In this video, you will learn about the advantages and challenges of maintaining more than one home in retirement. Kevin Lyles JD, CRC, CRPC covers what to consider if you’re planning to add a vacation or second home or condominium in your plans. He covers the increases in fixed and variable costs and includes the challenges of having two separate locations with maintenance obligations, medical needs, and more. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Proper Role of Leisure in Retirement Part 1 of 8 | In this video, you will learn about the definition of leisure and how to balance your leisure activities with your other pursuits in retirement. Kevin Lyles JD, CRC, CRPC covers the various options retirees have when pursuing leisure including hobbies and social activities. He also emphasizes that too much time spent just on leisure can be counterproductive to your enjoyment of a successful retirement. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Travel in Retirement Part 8 of 8 | In this video, you will learn how travel seems to be high on the list for most retirees. Kevin Lyles JD, CRC, CRPC covers the benefits of traveling to new and exciting places. He also shares his wisdom and insight about how you can get the most out of your travel experiences and what to do if one person in the relationship may not be too enthusiastic about travel | BizLibrary |
| Leisure and Social in Retirement – Module 6: Types of Living Options in Retirement Part 6 of 8 | In this video, you will learn about the various living options you may want to consider in retirement life. Kevin Lyles JD, CRC, CRPC considers things like property taxes, utilities, insurance costs, and homeowner's association fees. In addition, he discusses the general costs of living like income taxes, sales taxes, groceries, transportation, and medical care. Finally, Kevin discusses several types of living options with their potential pluses and negatives. | BizLibrary |
| Leisure and Social in Retirement – Module 6: Where You'll Live in Retirement Part 5 of 8 | In this video, you will learn what to consider if you plan to change your living location or style in retirement. Kevin Lyles JD, CRC, CRPC presents an important exercise you and your spouse/life partner may want to complete to determine where you might want to live. He also covers important considerations like the cost of living, taxes, quality of life, and climate when considering the potential locations. | BizLibrary |
| Managing Feelings of Anxiety at Work | Welcome to the “Managing Feelings of Anxiety at Work” video lesson intended to instruct viewers on steps they can take to deal with feeling anxious at work. This lesson defines work anxiety, describes the signs that it’s occurring, and explains its causes and effects. Finally, the lesson offers best practice steps for managing workplace anxiety. | BizLibrary |
| Managing Stress | Welcome to the “Managing Stress” course designed to discuss workplace stress and provide healthy tips for managing it. This five-part course aims to bring employees and leaders a new understanding of workplace stress. Viewers can expect to learn more about what stress is plus various signs, symptoms, and coping techniques. Additionally, this lesson will explain the impact of stress at work, provide a list of common workplace stressors, explain the difference between anxiety and stress, and discuss ways that leadership can help employees experiencing stress. Although workplace stress may have become the norm, it doesn’t have to be your reality. Use this course as a tool to improve your relationship with stress and contribute to a healthier work environment. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Managing Stress (Manufacturing) | Welcome to the “Managing Stress (Manufacturing Version)” video course created to help you respond productively to stressful situations! This course, which comprises five video lessons, begins by explaining what stress is and what happens in the body when a stressor strikes. Then, this course describes common risk factors related to personal characteristics and working conditions. From there, you’ll learn coping skills for dealing with acute stress when it crops up, as well as helpful habits that can help you maintain low stress levels over time. Finally, you’ll discover some best practices for managing stress at work. Ultimately, you should have the tools you need to mind your mental health and keep your cool in the face of stress on and off the job! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Managing Stress and Anxiety During COVID-19 | Welcome to “Managing Stress and Anxiety During COVID-19,” a video lesson devoted to helping learners productively manage their stress and anxiety in the face of the COVID-19 pandemic. In this lesson, viewers will learn the importance of setting boundaries, taking care of themselves, sticking to their routine, and staying connected, among other things, during a public health crisis. Ultimately, learners should have a strong understanding of how to tend to their mental and physical well-being while stuck in quarantine. (Keywords: Coronavirus, epidemic, social distancing, isolation, safety, contamination, awareness) | BizLibrary |
| Managing Stress and Preventing Burnout | Understanding the stress-burnout continuum and building personal systems that protect performance, relationships, and health. | Mission Fuel |
| Managing Stress: An Overview | Welcome to the “Managing Stress: An Overview” lesson that provides a general overview of workplace stress. This is the first lesson in this five-part course, “Managing Stress,” which discusses workplace stress and provides healthy tips for managing it. In this introductory lesson, viewers will learn about the different types of stress, common stressors, and potential signs of being stressed. | BizLibrary |
| Managing Stress: Handling It Effectively | Welcome to the “Managing Stress: Handling It Effectively” lesson that gives learners feasible tips for managing their stress. This is the third lesson in this five-part course, “Managing Stress,” which discusses workplace stress and provides healthy tips for managing it. With the five tips from this lesson, viewers will be able to handle their stressors in a more effective way to prevent and manage stressful situations. | BizLibrary |
| Managing Stress: How Leaders Can Help | Welcome to the “Managing Stress: How Leaders Can Help” lesson that aims to help leadership take control of stress in the workplace and help alleviate stressors for the good of their employees. This is the final lesson in this five-part course, “Managing Stress,” which discusses workplace stress and provides healthy tips for managing it. With the seven tips from this lesson, leadership can take responsibility and understand, alleviate, build support for, and educate about stress in the workplace. | BizLibrary |
| Managing Stress: Identifying Your Workplace Stressors | Welcome to the “Managing Stress: Identifying Your Workplace Stressors” lesson that helps to understand sources of stress in the workplace to better identify your stress triggers. This is the second lesson in this five-part course, “Managing Stress,” which discusses workplace stress and provides healthy tips for managing it. In this experience, viewers will learn about the impact of stress at work and five workplace stressors. By increasing awareness of the areas in the workplace that trigger your stress, you’re one step further towards being able to find suitable coping strategies. | BizLibrary |
| Managing Stress: In-the-Moment Coping Skills (Manufacturing) | Welcome to the “Managing Stress: In-the-Moment Coping Skills” video lesson intended to help you keep your cool when stress threatens to overwhelm you. This is the third of five lessons in the “Managing Stress (Manufacturing Version)” video course created to help you respond productively to stressful situations. Throughout this lesson, you’ll learn steps for acting as calmly and decisively as possible while under pressure. Plus, you’ll review some helpful coping skills, from practicing creative visualization to listening to soothing music to laughing. This content is also translated in Spanish. | BizLibrary |
| Managing Stress: Is It Anxiety or Stress? | Welcome to the “Managing Stress: Is It Anxiety or Stress?” lesson that dives deep into the differences between anxiety and stress. This is the fourth lesson in this five-part course, “Managing Stress,” which discusses workplace stress and provides healthy tips for managing it. In this experience, viewers will be provided with distinct definitions and specific differences for stress and anxiety, the effects of anxiety, and ways to identify and treat anxiety. By the end, the hope is for learners to acknowledge the differences between these two terms to make sure they’re receiving the proper help. | BizLibrary |
| Managing Stress: Leading a Low-Stress Lifestyle (Manufacturing) | Welcome to “Managing Stress: Leading a Low-Stress Lifestyle,” a video lesson that provides key tips for keeping your stress levels down on a day-to-day basis. This is the fourth of five lessons in the “Managing Stress (Manufacturing Version)” video course created to help you respond productively to stressful situations. In this lesson, you’ll learn ways you can adjust your lifestyle to remain balanced and resist stress. From cultivating healthy habits to spending time with loved ones, there are many proactive steps you can take to react positively when stressful circumstances arise. | BizLibrary |
| Managing Stress: Personal and Workplace Stressors (Manufacturing) | Welcome to the “Managing Stress: Personal and Workplace Stressors” video lesson, which addresses personal characteristics and working conditions that are often correlated with higher stress levels. This is the second of five lessons in the “Managing Stress (Manufacturing Version)” video course created to help you respond productively to stressful situations. During this lesson, you’ll consider qualities and experiences that can contribute to a person’s capacity for stress, from genetics to personality to lifestyle choices. In addition, you’ll learn about eight major workplace factors that affect employees’ stress levels. In the end, you should understand that tolerance for stress not only varies by individual but can also be heavily influenced by the work environment. | BizLibrary |
| Managing Stress: Stop Worrying at Work (Manufacturing) | Welcome to the “Managing Stress: Stop Worrying at Work” video lesson, which highlights specific practices you can apply at work to keep job-related stress from plaguing you. This is the last of five lessons in the “Managing Stress (Manufacturing Version)” video course created to help you respond productively to stressful situations. During this lesson, you’ll learn how to keep workplace stress at bay by tracking your stressors, perfecting your time management skills, learning to say “no,” and more. By following the tips from this lesson, you should be well on your way to effectively managing your stress while at work! | BizLibrary |
| Managing Stress: The Fight-or-Flight Response (Manufacturing) | Welcome to “Managing Stress: The Fight-or-Flight Response,” a video lesson devoted to explaining what happens when stressful circumstances arise. This is the first of five lessons in the “Managing Stress (Manufacturing Version)” video course created to help you respond productively to stressful situations. In this lesson, you’ll learn what stress is and how it triggers the fight-or-flight response in the body. You’ll also discover the negative effects of chronic stress on your physical health, mental health, and behavior. This content is also translated in Spanish. | BizLibrary |
| Managing Your Anxiety Disorder at Work | Welcome to the “Managing Your Anxiety Disorder at Work” video lesson created as a tool to help those with anxiety disorders thrive in the workplace. This lesson explains what anxiety disorders are and how viewers can cope with their mental illness at work. Specifically, the lesson encourages viewers to take certain measures to promote their mental health. | BizLibrary |
| Managing Your Own Anger | Being angry can become a self-destructive habit, causing anxiety and high blood pressure. Psychology expert Peter Quarry says a healthier way to manage anger is realizing that it is a form of energy. This energy is much better funneled into creative projects, planning to do something happy with colleagues or family, or accomplishing personal goals. | BizLibrary |
| Meditation | Learn how you can revitalize your energy with stress-reducing meditation practices and tips on how to be more mindful of your body, mind, and surroundings through this series of engaging and informational micro-videos. | BizLibrary |
| Mental Health First Aid | Welcome to “Mental Health First Aid,” a video lesson that explains how to assist someone who’s having a crisis related to mental health or substance use. Throughout this lesson, viewers will learn about the mental health first aid program and go through the five-step action plan, from assessing for risk of suicide or harm to promoting self-help and other support strategies. By responding meaningfully to someone in need, you can help set them on the road to recovery. | BizLibrary |
| Mental Well-Being | Let’s face it – life can be hard. Endless deadlines, arguments with loved ones, nagging doubts, unexpected challenges – these and other difficulties often threaten our mental stability in ways that can sometimes seem impossible to overcome. We all know we should take care of ourselves, but we’re also all really busy. So who has the time? You do, thanks to Mental Well-Being. Our short, targeted video-based training courses will provide you the framework necessary to effectively manage some of life’s most formidable issues – stress management, work/life balance, even how to handle situations entirely beyond your control. We know how difficult it can be to confront mental health issues of any kind, which is why we’ve worked hard to inject as much humor and entertainment into this training as possible without losing focus on the purpose of putting this course together in the first place. So whether you’re looking to make some small adjustments or hoping for a more comprehensive reset, we’re certain you’ll walk away with some excellent strategies and actually enjoy the process. So get ready to spend some time on Mental Well-Being. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Effective Stress Management Techniques | Stress can be caused by any number of biological, psychological, and social factors. In this video, we discuss the importance of recognizing when stress is interfering with your ability to function in a healthy and productive manner, and we highlight several techniques to help reduce that stress. A lot of those techniques are actually a lot of fun. Some of them might even make your friends jealous of you. You should try them, is what we’re saying. This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Finding Work-Life Balance | Balancing our various professional and personal goals and responsibilities can be difficult to do – and when one side seems to always be winning, or when we feel like we’re being asked to do more than we can handle, our mental well-being can suffer. This video will provide a shockingly simple way to begin finding a healthier work-life equilibrium, as well as several strategies to employ as conditions inevitably change over time. Oh, and there’s some Olympic-level athleticism in this one, too. This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Overcoming Digital Dependence | Digital dependence affects millions of people and is characterized by repeated online activity that results in unpleasant or undesirable outcomes. This video will help you recognize the signs and symptoms of digital dependence, and also (sort of important here!) provide various ways to cut that dependence. We also managed to squeeze a bunch of donuts and fuzzy animals and even some bocce ball in here. But don’t worry. This video is awesome, but we promise you won’t become dependent on it. This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Overcoming Impostor Syndrome | Impostor syndrome is a fairly common phenomenon in which individuals doubt their abilities and/or feel like they don’t deserve their accomplishments. This video covers various way to combat feelings of impostor syndrome, and you’ll also see one of the most provocative art installations of the modern era. Impostor syndrome isn’t fun, but learning how to overcome it certainly can be. Enjoy! This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Prioritizing Mental Well-Being | This video discusses the importance of paying attention to and caring for our mental health in the same way we care for our physical health. We discuss the role of empathy, the importance of understanding, and the dangers of ice cream. It’ll all make sense once you watch it. Enjoy! This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Understanding What We Can (And Can’t) Control | Spending our finite energy on what we can control, rather than endlessly railing against all the things we can’t, is an important part of finding a healthy equilibrium. But how exactly do you do that? And what if something beyond our control is really bad? This video will answer both questions, along with how to act in restaurants and what to do in the event of thundersnow. So watch this video already! (Note – we can’t force you to, of course, we know that – but we still think you should! It’s pretty awesome.) This content is also translated in Spanish | BizLibrary |
| Mental Well-Being: Your Role In Creating a Supportive Environment | All of us can contribute to creating an environment in which everyone’s mental well-being is valued and prioritized. This video offers various personal and organizational strategies for building that environment. You’ll also see at least one thing you probably won’t do (unless you have a really big printer handy), but we think you’ll enjoy it too. Have fun! This content is also translated in Spanish | BizLibrary |
| Occupational Wellness | Work-life balance techniques and ergonomic best practices. | Traliant |
| OPEN Mind OPEN Attitude | OPEN Mind OPEN Attitude is a short video designed to help everyone collaborate and work well with each other by having an open mind and attitude. Sometimes being afraid makes us closed or defensive. We need to explore how to be OPEN, so we learn and grow. An OPEN mind and an OPEN attitude allows us to see the bigger picture, to see where things ‘fit’. We become more flexible and more willing to be challenged. We don’t dismiss ideas immediately or shut them down. We are willing to listen to what others say before making a decision. In this video psychologist Eve Ash explains the importance of being OPEN: Optimistic, Patient, Encouraging and Non-resistant. | BizLibrary |
| Overcome Anxiety | Overcome Anxiety will help people feel normal, given 1 in 4 people now experience anxiety more frequently. In this video, learners will discover that anxiety includes symptoms like a racing heart, a desire to withdraw socially, excessive worrying, even panic attacks. Overcome Anxiety is a timely video for the increasing number of people experiencing and complaining of anxiety, providing proven ways to overcome the problem. Psychology expert Peter Quarry suggests slow breathing, mindfulness and challenging your self-talk. | BizLibrary |
| Overcome Insomnia | Overcome Insomnia is a video that will help the estimated 30% of people who have trouble with how well or how much they are sleeping. While everyone’s sleep hours differ, we all need sufficient deep and rapid eye movement (REM) sleep to be physically, emotionally and mentally healthy. Overcome Insomnia is a video that will help learners to manage and reduce insomnia by learning to quieten your mind and stress levels. Yoga is a proven technique for reducing stress, but any daily exercise helps. You will learn the importance of avoiding stimulants and making your bedroom a place of rest, not work or screens. | BizLibrary |
| Overcoming Anxiety and Depression | We will learn the connection between anxiety and depression. We will learn habits that contribute to anxiety that you can break. We will learn what to tell yourself the next time you are depressed. Anxiety is the most common mental health disorder in the U.S. affecting forty million adults. About half of those that are diagnosed with anxiety disorders also suffer from depression. Experiencing occasional anxiety and worry is normal; but people with anxiety disorders experience excessive and persistent fear about everyday situations. These anxiety disorders are often inherited and occur by faulty circuits in the brain that control fear. | BizLibrary |
| Physical Wellness | Nutrition/exercise guidance with workplace stretching routines. | Traliant |
| Pick Me Up – Revive at your Desk | Humans did not evolve to spend extended hours a day sitting at their desks, but that's the reality of today's working life. Too much sitting can lead to muscle tension, hypertension, back pain, cancer, obesity, cardiovascular disease and even depression. Movement mentor Mike Snell shows simple but wonderfully effective ways to combat "death by desk" through mindful breathing, stretching, swiveling, shaking and rolling your body – all while sitting down. Prepare to feel revitalized and stronger, within three minutes! | BizLibrary |
| Positive Work Environment | Manager strategies for recognition programs and team-building initiatives. | Traliant |
| Preparing for an Epidemic | Welcome to “Preparing for an Epidemic,” a video lesson devoted to helping individuals and organizations stay safe in the face of an outbreak. This one-off lesson highlights recent epidemics, including Coronavirus, and provides best practices for preparing for and responding to public health crises. In the end, learners should understand that public health involves everyone. When we all do our part to prevent the spread of viruses, germs, and bacteria, we not only protect our own health but also that of our community. (Keywords: pandemic, pandemics, safety, contamination, awareness) | BizLibrary |
| Professional Behavior: Stressful Workplace and Difficult Boss | This is a branching scene that takes place in a University Hospital. Megan, a research assistant working on a study is having a hard time scheduling one of the participants. She needs to communicate this to her boss, but he is difficult to talk with and becomes easily frustrated. She has to decide how to handle the situation. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Psychological Safety* | Identifies toxic culture signs. Manager coaching strategies. | Traliant |
| Putting Your Plan Together in Retirement – Module 8: Developing a Personal Retirement Plan Part 2 of 3 | In this important video, you will learn how to develop your Personal Retirement Plan. Kevin Lyles JD, CRC, CRPC explains how to set retirement goals in each of the six Life Arenas. These arenas include goals for Career and Work, Family Life, Personal Relationships, Yourself, Spiritual Life, and Leisure. Finally, Kevin shares an example of a SMART retirement goal that is Specific, Measurable, Achievable, Relevant, and Time-bound for you to use as a template. | BizLibrary |
| Putting Your Plan Together in Retirement – Module 8: Developing Your Retirement Mission Statement Part 1 of 3 | In this video, you will learn why a mission statement can be helpful to guide you in retirement. Kevin Lyles JD, CRC, CRPC explains that a retirement mission statement is simply a short expression about your life’s purpose. He shares three penetrating questions that will help you develop your own personal statement. This can be included in your Personal Retirement Plan and can help guide your actions and decisions in retirement. | BizLibrary |
| Putting Your Plan Together in Retirement – Module 8: Living with Gratitude and Grace in Retirement Part 3 of 3 | In this final video of the course, you will learn why living with gratitude and grace can make you happier and healthier in retirement. Kevin Lyles JD, CRC, CRPC defines what gratitude is and why it is important to set the overall tone for your life in retirement. As you reflect and think about all the people that helped, supported, loved, and guided you in your life, being thankful and showing gratitude for these experiences and relationships can make the rest of your life more enjoyable and successful. Finally, Kevin shares his personal thank you message for taking and completing this course. | BizLibrary |
| Quick and Easy Back Exercises: Cat-Camel Stretch | This video consists of three fully-demonstrated exercises designed to strengthen your back, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. The exercises are: 1) Standing Cat-Camel Stretch (can be done seated or standing) 2) Warrior Squat Stretch (can be done seated or standing) 3) Standing Q/L Stretch (should be done standing) Objectives: • Strengthen major and minor muscles in your back • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Back Exercises: Standing Scales | This video consists of three fully-demonstrated exercises designed to strengthen your back, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. Each exercise should be done while standing. The exercises are: 1) Twisting Lunge 2) Kang Squats 3) Standing Scales Objectives: • Strengthen major and minor muscles in your back • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Exercises | Exercise is often presented as something that should be difficult, time-intensive, and sweaty. But emerging research has shown that brief moments of activity spread throughout the course of the day can provide the same benefits as longer, more traditional workouts. That’s why we created Quick and Easy Exercises, a wellness series consisting of more than 25 fully-demonstrated movements targeting five major areas of the body – back, legs, wrists, shoulders, and neck. These exercises (which anyone can do) will help strengthen your muscles, relieve any pain you may be experiencing, and prevent future injury. Best of all, Quick and Easy Exercises require no equipment or special clothing, will not leave you drenched in sweat, and are short enough to be done anywhere and anytime. A workout series you can do in your work clothes that won’t interrupt your workday? That’s exactly right. So get ready to enjoy Quick and Easy Exercises, another training course from The Jeff Havens Company. This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Leg Exercises: Air Squats | This video consists of three fully-demonstrated exercises designed to strengthen your legs, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. The exercises are: 1) Single Leg Deadlift (should be done standing) 2) 10-Point Lunge (should be done standing) 3) Air Squats (can be done seated or standing) Objectives: • Strengthen major and minor muscles in your legs • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Leg Exercises: Standing Quad Stretch | This video consists of four fully-demonstrated exercises designed to strengthen your legs, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. The exercises are: 1) Standing Quad Stretch 2) Standing Glute Stretch 3) Ankle Rotations (can be done seated or standing) 4) Ostrich Walk (should be done standing) Objectives: • Strengthen major and minor muscles in your legs • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Neck Exercises: Chicken-Wing Neck Stretch | This video consists of three fully-demonstrated exercises designed to strengthen your neck, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. Each of these exercises can be done either seated or standing. The exercises are: 1) Chicken-Wing Neck Stretch 2) Shoulder Circles 3) Isometric Neck Stretches Objectives: • Strengthen major and minor muscles in your neck • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Neck Exercises: L-Sit | This video consists of three fully-demonstrated exercises designed to strengthen your neck, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. The exercises are: 1) Shoulder Shrugs (can be done seated or standing) 2) L-Sit (should be done seated) 3) Scapular Retractions (can be done seated or standing) Objectives: • Strengthen major and minor muscles in your neck • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Shoulder Exercises: Pretzel Stretches | This video consists of three fully-demonstrated exercises designed to strengthen your shoulders, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. Each of these exercises can be done seated or standing. The exercises are: 1) External Shoulder Rotations 2) Pretzel Stretches 3) Y-T-W-L Objectives: • Strengthen major and minor muscles in your shoulders • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Shoulder Exercises: Standing Snow Angels | This video consists of two fully-demonstrated exercises designed to strengthen your shoulders, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. Each of these exercises should be done standing. The exercises are: 1) Chest and Shoulder Stretch 2) Standing Snow Angels Objectives: • Strengthen major and minor muscles in your shoulders • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Wrist Exercises: Open Wrist Rotations | This video consists of three fully-demonstrated exercises designed to strengthen your wrists, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. Each of these exercises can be done seated or standing. The exercises are: 1) Open Wrist Rotations 2) Closed Wrist Rotations 3) Flexor/Extensor Stretch Objectives: • Strengthen muscles, ligaments, and tendons in your wrists • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Quick and Easy Wrist Exercises: Towel Wringing Drills | This video consists of one fully-demonstrated exercise designed to strengthen your wrists, improve your flexibility, relieve pain, and prevent future injury. No equipment or change of clothing is necessary. This exercise can be done seated or standing. The exercise is: 1) Towel Wringing Drills (towel may be used but is not necessary for this exercise) Objectives: • Strengthen muscles, ligaments, and tendons in your wrists • Improve your flexibility and coordination • Alleviate pain as the result of poor posture, holding your body in one position for too long, or any other cause • Reduce the possibility of future injury This content is also translated in Spanish. | BizLibrary |
| Recovering from a Personal Disaster | Welcome to the video lesson “Recovering from a Personal Disaster,” meant to provide you with steps to help you ease the transition back to work and take care yourself after experiencing a serious disruption to everyday life. First, this lesson acknowledges that the stages of grief are a natural response to trauma. Then, it goes over tools you can use to help you process these emotions and regain control over your life. | BizLibrary |
| Refocus with Microbreaks | Peak performance doesn’t come from pushing harder. It comes from recovering smarter. Learn how short, strategic microbreaks and pauses can restore focus, boost clarity, and help you sustain energy throughout the workday without adding more time or complexity. | BizLibrary |
| Refocus with Microbreaks: Build Clarity with Tiny Pauses | Create clarity and intention in the moment using micro-pauses throughout your day. | BizLibrary |
| Refocus with Microbreaks: Make Breaks Work for You | Build a personal microbreak routine that supports your energy and productivity all day long. | BizLibrary |
| Refocus with Microbreaks: Recharge in Minutes, Not Hours | Leverage strategic microbreaks to reduce stress, recover energy, and improve focus in just 90 seconds. | BizLibrary |
| Responsible Gaming Awareness: Gambling Addiction | Welcome to the “Responsible Gaming Awareness: Gambling Addiction” lesson which is designed to help employees of casinos and gaming industries have a better understanding of gambling addiction. This lesson covers what gambling activities consist of, which demographics are more vulnerable to developing problematic gambling behaviors, and what the Brief Biosocial Gambling Screen is. Also, employees will learn some programs their casino may be required to have, such as self-exclusion programs, as well as other resources. After watching, viewers should have a broad understanding of gambling addiction and why they need to discourage problematic gambling when they recognize it.. | BizLibrary |
| Responsible Gaming Awareness: Overview | Welcome to the “Responsible Gaming Awareness: Overview” lesson which is designed to educate employees of casinos and gaming industries about what healthy gambling behavior looks like so they can better identify what is problematic. This lesson also touches on problem gambling and what the symptoms include, as well as some resources available for addicts who are seeking recovery. After viewing this lesson, learners should feel more knowledgeable about responsible gambling. | BizLibrary |
| Retirement Planning: The Non-Financials | In this course, presented by expert Kevin Lyles, you will learn about the various tips, techniques, and practices that will help you create a successful retirement strategy. Kevin, a retired attorney (JD), certified retirement counselor (CRC), and chartered retirement planning counselor, has a wealth of knowledge and experience to share about creating a successful and fulfilling retirement plan. Kevin covers all the non-financial considerations because his research shows that this is what most people considering retirement, are the least prepared to handle. The course is divided into 8 modules and 46 microvideos with assessments and support materials. At the end of the course, you will have all the information needed to create a retirement mission statement and plan that can help guide you through this important life transition and phase. | BizLibrary |
| Retirement Reimagined – Module 1: A New Age of Retirement Part 2 of 5 | In this video you will learn how our parents and grandparents’ perceptions about retirement no longer apply to modern retirement strategies. Kevin Lyles JD, CRC, CRPC shares his wisdom and insights about why retirement is so different today. We are living much longer, and retirement is now seen as the beginning of a new and exciting phase of life as opposed to an end-of-life issue. | BizLibrary |
| Retirement Reimagined – Module 1: Retirement… It’s Not Just About the Money Part 1 of 5 | In this video you will learn why the non-financial issues and aspects of retirement are so critical to a successful retirement plan and strategy. Kevin Lyles JD, CRC, CRPC shares his wisdom and insights about why retirement is not all just about the money. Research shows that the non-financial issues are more important to a successful retirement plan than most people think. | BizLibrary |
| Retirement Reimagined – Module 1: Taking Advantage of Freedom in Retirement Part 4 of 5 | In this video you will learn about the new freedoms you will experience in retirement. Kevin Lyles JD, CRC, CRPC shares his insights about how to take advantage of these freedoms and use them to enhance your retirement experience. He discusses things like the freedom to choose where to live and how to spend your newfound time to your advantage. | BizLibrary |
| Retirement Reimagined – Module 1: What Makes a Successful Retirement Part 3 of 5 | In this video you will learn why having a positive attitude and outlook can make you more resilient in retirement. Kevin Lyles JD, CRC, CRPC shares his wisdom and insights about the 5 elements that contribute to a successful retirement experience. | BizLibrary |
| Retirement Reimagined – Module 1: Your Attitude Toward Retirement Part 5 of 5 | In this video you will learn about why your attitude about retirement is so critical to your enjoyment of this new phase in your life. Kevin Lyles JD, CRC, CRPC explains how our attitude about retirement may have been shaped by our parents and grandparents who saw it as an ending rather than a new beginning. Kevin shares that most retirees who are polled say they are having a “great retirement experience”, because they started with a very positive outlook about what retirement could mean in their life. | BizLibrary |
| Returning to Work after Working from Home: Managing Anxiety | Welcome to the “Returning to Work after Working from Home: Managing Anxiety” video lesson designed to help you mentally gear up for the changes associated with going back to the workplace. Throughout this lesson, you’ll explore various tips for managing your emotions in the face of this jarring change, from creating a routine to connecting with coworkers to personalizing your workspace. Remember, if you’re dreading the return to work, you’re not alone. It’s just a matter of taking steps to make the most of the situation and acclimate to the “new normal.” (Keywords: mental health, COVID-19, Coronavirus, pandemic, reentry, re-entry) | BizLibrary |
| Returning to Work after Working from Home: Practical Tips | Welcome to “Returning to Work after Working from Home: Practical Tips,” a video lesson devoted to helping you navigate the transition from working remotely to working on site. In this lesson, you’ll review key safety precautions, including washing your hands frequently, wearing a mask, and practicing social distancing. In addition, you’ll learn how to deal with a coworker who isn’t following COVID safety policies. Finally, this lesson addresses changes to your daily routine, new communication habits, and appropriate workplace language and behavior. (Keywords: herd immunity, COVID-19, Coronavirus, pandemic, reentry, re-entry) | BizLibrary |
| Seasonal Affective Disorder (SAD) | Welcome to the "Seasonal Affective Disorder (SAD)" video lesson intended to educate viewers on the type of depression that’s related to changes in seasons. First, this lesson details what SAD is; what the common symptoms are, from mild to severe; and who is more prone to getting SAD. Then, the lesson describes what to do if you think you may have SAD, including information about light therapy. Ultimately, learners should understand how to recognize the signs and symptoms of SAD and effectively cope with it. Tags: mental health, wellness, health | BizLibrary |
| SNAP out of it! | SNAP out of it! that explains how we can all have bad or frustrating days, and get upset or feel overwhelmed. Dealing with difficult relationships (peers, managers, clients); missing deadlines; finding it hard to stay on task; questioning your value, skills or expertise; feeling demotivated — all these can contribute to a negative mindset. We can all find ourselves in a slump and can benefit by learning a simple formula to SNAP yourself out of what you’re feeling and get back on an action path. In this video psychologist Eve Ash explains how you can transform what's happening with a SNAP approach and make an instant difference to your emotional and mental wellbeing. | BizLibrary |
| Social Wellness | Team collaboration strategies and conflict resolution techniques. | Traliant |
| Spiritual Wellness | Aligns personal values with organizational mission. Non-religious approach. | Traliant |
| Stay Present Under Pressure | Pressure is inevitable. Losing your center doesn’t have to be. Reduce tension in high-pressure situations with mindfulness techniques to manage stress, enhance focus, and improve emotional resilience at work. | BizLibrary |
| Stay Present Under Pressure: Focus on What You Can Control | Redirect focus to what you can influence to regain calm and improve resilience. | BizLibrary |
| Stay Present Under Pressure: Manage Stress in the Moment | Apply quick, powerful mindfulness practices to manage stress with grace and control. | BizLibrary |
| Stay Present Under Pressure: Use Mindfulness to Stay Grounded | Apply mindfulness techniques to stay present and centered, even in high-pressure situations. | BizLibrary |
| Stress Foundations | An accessible primer on the nature, triggers, and physiology of stress — the self-awareness and basic coping strategies for well-being. | Mission Fuel |
| Stress Less: Practical Strategies | Seven research-backed techniques for managing stress before it becomes chronic — mindfulness, cognitive reframing, boundary-setting, and recovery. | Mission Fuel |
| Stretching and Relaxation Techniques | MARCOM's MicroLearning program on "Computer Workstation Safety: Stretching and Relaxation Techniques" provides employees with specific facts about this topic. These targeted 2-4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Suicide Intervention | Welcome to the “Suicide Intervention” video lesson meant to help learners recognize when someone is struggling with suicidal thoughts and respond effectively. This one-off lesson begins by highlighting common signs that indicate someone is contemplating suicide. In addition, it describes the five steps the National Suicide Prevention Lifeline suggests taking when you suspect someone is battling suicidal thoughts and feelings. Ultimately, the viewer should feel capable of intervening in the event of a mental health crisis. With the information from this lesson, they may be able to save a life. | BizLibrary |
| Sunday Night Dread: Overcoming Burnout | Welcome to the “Sunday Night Dread: Overcoming Burnout at Work” video lesson meant to help learners recognize signs of burnout and move past them to remain engaged at work. This one-off lesson describes burnout as a syndrome and conveys the three main components of it: emotional exhaustion, depersonalization, and reduction of personal achievements. In addition, this lesson provides steps for developing healthier work habits and offers guidance on making necessary changes to overcome burnout at work. Tags: employee engagement, stress, positivity | BizLibrary |
| Support your Sleep | We will learn about the importance of a good night's sleep. We will learn about sleep disorders. We will learn treatments for insomnia. On planet earth, we spend about one-third of our time asleep; and more than 75% of Americans between the ages of 20 and 59 report having difficulty sleeping on a regular basis - and people over 60 may not sleep as deeply as those younger. Sleep is just as important as diet and exercise - and the amount of sleep you need depends on your age, health, and lifestyle. Basically, most adults need 7 to 8 hours of sleep each night. However, many people do not allow enough time to sleep. Lack of sleep can have a negative impact on your mood, concentration, and energy as well as affect your overall health and quality of life. | BizLibrary |
| Survive a Personal Crisis | Survive a Personal Crisis is an important program for anyone facing death of a loved one, illness, relationship breakdown, financial loss or trauma. Each can deeply affect your ability to work. During times of personal crisis, Peter Quarry suggests that we realize it is normal to experience strong emotions, and that we need to reach out for help. Survive a Personal Crisis offers helpful ways to cope with and survive with life’s many challenges and explores ways to seek assistance, recognize that healing takes time and seek a professional if you’re in a downward spiral. | BizLibrary |
| Survive Uncertainty and Fear | Survive Uncertainty and Fear is a video that helps people understand feelings of uncertainty and fear, especially with the pandemic and its domino effect on global economies, job losses, health issues and a stream of bad news. This video helps people to manage their fear and concern. Survive Uncertainty and Fear helps move our focus on today and this week, and psychology expert Peter Quarry suggests using “certainty anchors”, a pause button and a contingency plan to cope with uncertain times and fear in people’s lives. | BizLibrary |
| Surviving Chronic Stress | Chronic stress is more than everyday pressure – it’s a constant, ongoing strain that can damage your physical and mental health if left unchecked. Unlike short-term stress, it doesn’t ease on its own and builds up over time. In this video, psychologist Peter Quarry explains how to recognize the signs of chronic stress and take practical steps to reduce its impact. Learn why it’s essential to take stress seriously and make lasting changes to protect your wellbeing. | BizLibrary |
| Taking Family Leave | Welcome to the “Taking Family Leave” course. This course comprises eleven lessons and is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. It includes topics such as what legal protections and rights you should know regarding family leave, how to tell your manager and team you’re taking family leave, why self-care is so important and how to practice self-care as efficiently as possible, how to account for your workload before you leave, how to work a plan with your team, how to address the shift in engagement you may feel upon returning to work, how to appropriately face the shift in life’s demands so you can be your best self, how to ask for support among your friends and coworkers, how to stay in the game post-leave, and how to set effective boundaries. Ultimately, after completing this course, viewers should be in a better place in taking family leave confident they will transition in and out of their workplace as easily as possible. (Keywords: parent, working parent, caregiver) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Taking Family Leave: 4 Tips for an Easier Transition | Welcome to the “Taking Family Leave: 4 Tips for an Easier Transition” video lesson designed to help those who take family leave have a more positive and less disruptive return to work after their time away from the workplace. This lesson is the ninth of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. This lesson goes into four practical and impactful ways to have a successful transition back to work. After viewing this lesson, learners should feel more prepared and confident they can effectively manage their upcoming leave or improve the way they’re handling their return to work. (Keywords: parent, working parent) | BizLibrary |
| Taking Family Leave: A Shift in Engagement | Welcome to the “Taking Family Leave: A Shift in Engagement” video lesson designed to help those who are planning to take family leave be mindful of how their priorities may change during their leave. This lesson is the sixth of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. This lesson goes into what expectations need to be set with one’s manager and team, as well as how to reconnect with work after the family leave. Ultimately, after viewing this lesson, learners should be more aware of how the family leave may affect them and understand how to improve their engagement once they return to work. (Keywords: parent, working parent) | BizLibrary |
| Taking Family Leave: Accounting for Your Workload | Welcome to the “Taking Family Leave: Accounting for Your Workload” video lesson meant to help people intending to take family leave accurately evaluate their workload so it can be managed effectively during their absence. This lesson is the fourth of 11 in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. After watching this lesson, viewers will understand how to create a work coverage plan that captures their workload in preparation for the initial handoff meeting with their team. | BizLibrary |
| Taking Family Leave: Asking for Support | Welcome to the “Taking Family Leave: Asking for Support” video lesson designed to help those who are taking family leave reach out when they need support. This lesson is the eighth of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. This lesson goes into why asking for help is difficult for most people and shares how to make it easier by explaining what to say, when to say it, and how to ask for help. Ultimately, after viewing this lesson, learners will have tips they can start practicing today so that when they need to ask a colleague or a friend for help, they’ll be ready. (Keywords: parent, working parent) | BizLibrary |
| Taking Family Leave: Facing the Shift in Life Demands | Welcome to the “Taking Family Leave: Facing the Shift in Life Demands” video lesson designed to help those taking family leave evaluate how their life has shifted, then adjust how they’re spending their time and energy so they can improve their work-life balance. This lesson is the seventh of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. This lesson dives into evaluating the demands in different categories of your life so you can direct your attention to where it’s most needed. (Keywords: parent, working parent) | BizLibrary |
| Taking Family Leave: How to Come Back Strong | Welcome to the “Taking Family Leave: How to Come Back Strong” video lesson designed to help those who are taking family leave excel in their careers after they return to work. This lesson is the final of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. This lesson goes into how to stay professionally relevant even though you may be busier than before and offers advice on how to recognize your value, become more specialized in your role, and develop yourself professionally. Ultimately, after viewing this lesson, learners should feel more confident that they can stay on top of their career advancement when taking family leave. (Keywords: parent, working parent) | BizLibrary |
| Taking Family Leave: Know Your Rights | Welcome to the “Taking Family Leave: Know Your Rights” video lesson intended to highlight the rights and benefits someone needs to understand in order to take family leave. This lesson is the first of eleven in the “Taking Family Leave” course, which is designed to help people more effectively plan and return from family leave for a smoother transition in and out of the workplace. Throughout this lesson, viewers will learn tips for researching their local laws and company policies and consider other logistics that will make their absence from work easier. After viewing this lesson, learners should have a solid understanding of the information they need to acquire in order to effectively prepare for family leave. | BizLibrary |
| Taking Family Leave: Self-Care Matters | Welcome to the “Taking Family Leave: Self-Care Matters” video lesson created to help people intending to take family leave care for their health and well-being. This lesson is the third of eleven in the “Taking Family Leave” course, which is designed to help people more effectively plan and return from family leave for a smoother transition in and out of the workplace. Because family leaves can be intensely stressful, it’s important to prioritize self-care. To help with that, this lesson provides practical tips on small ways you can make a big improvement on your physical, emotional, and mental health. | BizLibrary |
| Taking Family Leave: Setting (Actually) Effective Boundaries | Welcome to the “Taking Family Leave: Setting (Actually) Effective Boundaries” video lesson designed to help those taking family leave understand what personal boundaries are and how to actually see success when setting them at work and at home. This lesson is the tenth of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. This lesson goes into the signs you may need to set a boundary, and it gives three quick tips to actually see positive results. (Keywords: parent, working parent) | BizLibrary |
| Taking Family Leave: Telling Your Manager and Team | Welcome to the “Taking Family Leave: Telling Your Manager and Team” video lesson intended to describe the best way for a learner to tell their manager and team that they’ll be absent from work. This lesson is the second of eleven in the “Taking Family Leave” course, which is designed to help people more effectively plan and return from family leave for a smoother transition in and out of the workplace. Ultimately, learners should understand when to inform their employer that they’ll be taking family leave and how to help the conversation go more seamlessly. | BizLibrary |
| Taking Family Leave: Working a Plan with Your Team | Welcome to the “Taking Family Leave: Working a Plan with Your Team” video lesson designed to help those who are planning to take family leave more effectively communicate how to get their work covered during their absence. This lesson is the fifth of eleven in the “Taking Family Leave” course, which is designed to help employees effectively plan and return from a family leave so the transition in and out of the workplace is as smooth as possible. After watching this lesson, viewers will have tips on delegating work, setting boundaries, preparing notes, and more. Ultimately, they should feel more confident that they can make the transition out of the office as painless as possible for everyone involved. | BizLibrary |
| The FDA: Food, Drugs, and Beyond | Welcome to "The FDA: Food, Drugs, and Beyond" video lesson intended to teach viewers the purpose of the United States Food and Drug Administration (FDA). This lesson covers how the FDA came to be, what areas they regulate, and how they enforce their laws. After viewing, learners should know some of the main standards of the FDA, what happens if a company violates an FDA regulation, and what type of products are FDA-compliant but not FDA-approved. (Keywords: food, medicine, vaccines, medical devices, food safety) | BizLibrary |
| The Inner Voice Advantage w/ Kross | How internal self-talk influences well-being and performance | Mission Fuel |
| The Power of Human Connection w/ Murthy | Loneliness as a public health challenge, with evidence-based strategies for building nourishing professional and personal relationships. | Mission Fuel |
| The Psychology of Getting Fit | The Psychology of Getting Fit is a course designed to help you adopt a positive mindset for personal fitness. Being fit is not only about physical health. The mind and the body are connected, and getting physically fit helps us stay mentally fit too. Getting fit reduces our risk of serious illness such as heart disease, stroke, high blood pressure, and it also helps us maintain a healthy brain. In this course psychologist Peter Quarry explains the psychology of getting fit is about focus, realism, exploration and commitment. Start your fitness program now. Don’t put it off any longer. Adopt the mentality that you want to get fit as soon as possible. It will benefit you physically, mentally and emotionally. | BizLibrary |
| The Role of Emotional Healing | Emotional crises or painful life experiences – situations or events – can lead to emotional trauma, and even to serious conditions such as post-traumatic stress disorder (PTSD). In this video, The Role of Emotional Healing, you will learn that emotional healing is the process of learning to deal with the strong negative emotions generated by trauma, by acknowledging, accepting and processing them. | BizLibrary |
| The Science of Endurance w/ Hutchinson | The mental and physical dimensions of endurance — pushing past limits and developing lasting stamina in work and life. | Mission Fuel |
| The Two Minute Mental Break | We will learn the importance of taking a brief mental break. We will learn ways to relax during a brief mental break. We will learn why it is essential to ritualize relaxation. The average American works 9.2 hours a day. Though American work laws require all full-time employees to take a lunch break - only 1 in 3 workers actually take a lunch break. The remaining 2 in 3 eat at their desks and do not take short breaks. In fact, coworkers are often hesitant to even take a break if their manager does not. Taking breaks may reduce headaches, eyestrain, and lower back pain. Schedule your breaks and make them a habit. | BizLibrary |
| The Upside of Self-Deception w/ Vedantam | Counterintuitive insights into how certain forms of optimism and positive illusion can build resilience and fuel achievement. | Mission Fuel |
| The Workplace Excellence Series: Well-Being and Balance | "Wellbeing & Balance is a program covering practical strategies to enable your people to be healthier, have work/life balance and be more productive. Companies and organizations everywhere are increasingly noticing benefits from promoting the importance of staff wellbeing and encouraging staff to be physically active. In this course you will see documentary case examples of best practice organizations demonstrating effective strategies to be more proactive about health and safety in the workplace. Once the program is completed, you will have learned to develop a culture of wellbeing and balance, and a healthy attitude in your workplace. You will have learned specific health and safety strategies, activities and initiatives to apply in your workplace, enabling your people to develop a healthy work/life balance." Updated in 2020 | BizLibrary |
| Three Important Rules for Stress Relief | Liz Nead, best-selling author and business coach, reveals three important guidelines for stress reduction: 1. Stress is an internal experience, not an external problem. 2. Stress affects you physically in short-term and long-term ways. 3. You can’t always change circumstances, but you can change your approach. Then she will explain how you can use these revelations to reduce your stress reactions. | BizLibrary |
| Thriving Through Workplace Change | Emotional intelligence tools and adaptive strategies for navigating organizational change with resilience and continued productivity. | Mission Fuel |
| Thriving Under Pressure | Welcome to the “Thriving Under Pressure” video lesson meant to help learners do their best when working in high-pressure conditions. This lesson describes common workplace situations that put pressure on employees and highlights the distinction between pressure versus stress. In addition, viewers will learn helpful tips for productively managing high-pressure situations so they generate positive results. In the end, learners should understand that, while no one works best under pressure, it is possible to excel in high stakes situations. | BizLibrary |
| Transform Your Mornings and Get Energized | Re-engage teams who are emotionally drained or unclear after major shifts. Learn to listen well, surface team needs, and rebuild psychological safety while reigniting collective motivation. Kickstart your day with purpose and focus. Learn how to build an effective morning routine that aligns with your goals and boosts energy, setting the tone for a productive and stress-free workday. | BizLibrary |
| Transform Your Mornings and Get Energized: Boost Your Energy with Small Shifts | Make small, science-backed changes to your environment and habits that boost your energy sustainably. | BizLibrary |
| Transform Your Mornings and Get Energized: Design a Morning That Sets You Up to Win | Build a morning ritual that protects your energy and primes your day for focus and performance. | BizLibrary |
| Transform Your Mornings and Get Energized: Start Strong, Stay Grounded | Stay grounded in the midst of busyness by resetting your pace and practicing intentional presence. | BizLibrary |
| Transitioning From Your Career and Work in Retirement – Module 2: Benefits of Working in Retirement Part 4 of 6 | In this video you will learn about the three categories that financial planners use to categorize retirees and their financial needs for working in retirement. Kevin Lyles JD, CRC, CRPC defines those categories as over funded, underfunded, and constrained. He then explains how you can evaluate your personal situation and the options you may have to meet these financial and personal needs. | BizLibrary |
| Transitioning From Your Career and Work in Retirement – Module 2: Deciding Whether to Work in Retirement Part 3 of 6 | In this video you will learn that most people approaching retirement today, 82% say they are going to continue to work after they retire. It may be part-time, full-time, or volunteer work. Kevin Lyles JD, CRC, CRPC gives some practical tools and advice to show you how to decide whether you want or need to work and why. The good news is that you have the freedom to choose many of these options. | BizLibrary |
| Transitioning From Your Career and Work in Retirement – Module 2: Finding Your New Identity in Retirement Part 2 of 6 | In this video you will learn that you might need to reassess who you are and who you want to become in retirement. Kevin Lyles JD, CRC, CRPC explains that much of our identity came from our job and career when working fulltime. He goes on to suggest that these may need to be replaced now. The exciting thing about this phase of retirement is that you now have the freedom to create a new identity based on your dreams and aspirations that may not have been possible because of your past work or family support obligations. | BizLibrary |
| Transitioning From Your Career and Work in Retirement – Module 2: Replacing the 5 Functions of Work in Retirement Part 1 of 6 | In this video you will learn about the 5 functions of work and why they need to be replaced in your retirement. Kevin Lyles JD, CRC, CRPC explains why these were important for you when you were working and why they need to be fulfilled in the retirement phase of your life. Kevin covers the basic techniques you need to follow to satisfy these 5 functions in retirement. | BizLibrary |
| Transitioning From Your Career and Work in Retirement – Module 2: Starting a Business in Retirement Part 6 of 6 | In this video you will learn about the important elements to consider if you decide to start a new business in retirement. Kevin Lyles JD, CRC, CRPC outlines the challenges and risk factors that many new businesses face and why it is critical to evaluate each one of these if you decide to pursue this dream in your retirement. | BizLibrary |
| Transitioning From Your Career and Work in Retirement – Module 2: Types of Work in Retirement Part 5 of 6 | In this video you will learn about the various options you have to choose from if you decide to continue working after you retire. Kevin Lyles JD, CRC, CRPC explains you can decide to work full-time or part-time, within your field, or choose a whole new career path. He also explains that the choices you make may be driven by financial or personal needs and why these factors are important to consider. | BizLibrary |
| Understanding and Dealing with Panic Attacks | A panic attack is a sudden and overwhelming surge of anxiety that can feel terrifying, yet it isn’t life-threatening. Common physical symptoms include a racing heart, shortness of breath, dizziness, and a sense of losing control. Panic attacks can affect anyone, no matter how strong or resilient they are. In this video, psychologist Peter Quarry explains the signs, triggers, and effective ways to manage panic attacks, for yourself or to support others. Learn how to respond calmly, reduce the impact, and prevent future episodes from taking hold. | BizLibrary |
| Vicarious Trauma: What You Can Do About It | Welcome to the “Vicarious Trauma: What You Can Do About It” video lesson created to show that there are always steps to take in order to reduce the risk of vicarious traumatization in the workplace. This lesson is part of a mini-series on vicarious trauma, which focuses on explaining what this trauma entails and what people can do about it in their workplace. In this lesson, viewers will learn what they can do to reduce their own risk of vicarious trauma and to help coworkers who may be struggling. Also, they’ll learn what supervisors and the organization at large should be doing to help them. (Keywords: secondary trauma, compassion fatigue, burnout, PTSD) | BizLibrary |
| Vicarious Trauma: What You Need to Know | Welcome to the “Vicarious Trauma: What You Need to Know” video lesson created to inform viewers about how vicarious trauma can impact those in the helping professions. This lesson is part of a mini-series on vicarious trauma, which focuses on explaining what this trauma entails and what people can do about it in their workplace. In this lesson, viewers will learn about the relationship between trauma and vicarious trauma as well as the main ideas necessary to understand vicarious trauma. The lesson also covers the symptoms associated with vicarious trauma. (Keywords: secondary trauma, compassion fatigue, burnout, PTSD) | BizLibrary |
| Wellness Toolkit | Welcome to the “Wellness Toolkit,” which is a comprehensive course designed to empower employees with the knowledge and tools to enhance their health and wellness in the workplace. This course, comprising seven engaging lessons, provides actionable strategies to cultivate a thriving and healthy work-life balance. Key topics covered include establishing and maintaining healthy sleep routines; adopting nutritious eating habits; navigating a healthy pregnancy at work; managing headaches; and identifying and addressing modifiable risk factors for improved health. Additionally, the course highlights the numerous benefits of workplace wellness programs and provides practical guidance on how to implement them effectively. By the end of this journey, you’ll feel more informed, inspired, and equipped to approach your well-being at work with greater mindfulness and confidence. | BizLibrary |
| Wellness Toolkit: Establishing a Wellness Program | Welcome to the “Wellness Toolkit: Establishing a Wellness Program” video lesson meant to describe the many benefits of wellness programs and how to implement them effectively. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. In this lesson, viewers will learn about why wellness programs are worth the time and money required to create them. Then, it’s time to discuss what to include in the program and how to implement it. | BizLibrary |
| Wellness Toolkit: Handling Headaches | Welcome to the “Wellness Toolkit: Handling Headaches” video lesson meant to inform viewers on how headaches can be debilitating to health and wellness. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. In this lesson, viewers learn about “primary” and “secondary” headaches as well as the common types of headaches that fall under these categories. Viewers will then learn the common triggers of headaches before ultimately going over various treatment options. (Keywords: tension headaches, cluster headaches, migraines, sinus headaches, medication-overuse headaches, rebound headaches) | BizLibrary |
| Wellness Toolkit: Healthy Eating on the Go | Welcome to the “Wellness Toolkit: Healthy Eating on the Go” video lesson intended to inform viewers on how to get started with eating healthy at work. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. This lesson is broken down into how to go about choosing healthy snacks, healthy meals, and healthy drinks while at work. Plus, the lesson also provides a guide to portion control for the learner’s convenience. | BizLibrary |
| Wellness Toolkit: Improving Your Sleep Hygiene | Welcome to the “Wellness Toolkit: Improving Your Sleep Hygiene” video lesson created to show viewers how certain action steps can lead to better sleep. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. In this lesson, viewers learn 10 tips and tricks on how to improve sleep hygiene, from establishing a sleep schedule to turning off devices and exercising, this lesson has advice that applies to everyone. | BizLibrary |
| Wellness Toolkit: Modifiable Risk Factors | Welcome to the “Wellness Toolkit: Modifiable Risk Factors” video lesson intended to show viewers how staying on top of modifiable risk factors can greatly improve their health and wellness. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. In this lesson, viewers are first introduced to what risk factors are. Then, this definition is broken down into non-modifiable and modifiable risk factors. Specifically, this lesson focuses on how learners can modify their blood glucose, blood pressure, cholesterol, and body mass index to improve their overall health. (Keywords: blood sugar, BMI) | BizLibrary |
| Wellness Toolkit: Pregnancy Health at Work | Welcome to the “Wellness Toolkit: Pregnancy Health at Work” video lesson created to help expecting parents have a healthy pregnancy at work. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. In this lesson, viewers will go through what to do in several “What If” scenarios—if you’re not feeling well, if you’re uncomfortable, if you’re stressed, etc. This lesson also addresses how to go about deciding when to take your leave. Ultimately, learners should use this lesson as a helpful guide in navigating pregnancy in the workplace. (Keywords: pregnant, maternity) | BizLibrary |
| Wellness Toolkit: The Science of Good Sleep | Welcome to “Wellness Toolkit: The Science of Good Sleep” video lesson intended to explain how quality and quantity of sleep are crucial for our health and wellness. This lesson is part of the “Wellness Toolkit,” which aims to promote health and wellness in the lives of all workers. In this lesson, viewers will learn about sleep cycles, the amount of sleep they need, and the many ways that sleep benefits us every day. Ultimately, learners will have a better understanding of why they should make sleep a priority. (Keywords: rapid eye movement, REM, non-REM, circadian rhythm, sleep debt, sleep deprivation) | BizLibrary |
| What are the Benefits of Meditation? | Learn how you can revitalize your energy with stress-reducing meditation practices and tips on how to be more mindful of your body, mind, and surroundings through this series of engaging and informational micro-videos. | BizLibrary |
| What is Meditation? | Learn how you can revitalize your energy with stress-reducing meditation practices and tips on how to be more mindful of your body, mind, and surroundings through this series of engaging and informational micro-videos. | BizLibrary |
| What to do if Stressed | The pressure on us all to achieve results can result in feelings of stress and being overwhelmed. Psychology expert, Peter Quarry, suggests calming your brain through a simple, effective slow breathing technique; using the “now or later” approach to prioritizing what must be done (and feeling more in control); and focusing on completing tasks, one at a time, rather than wasting time shifting gears and continuously multi-tasking. | BizLibrary |
| Why Meditate? | Learn how you can revitalize your energy with stress-reducing meditation practices and tips on how to be more mindful of your body, mind, and surroundings through this series of engaging and informational micro-videos. | BizLibrary |
| Why Take Time Off? (And How?!) | Welcome to the "Why Take Time Off? (And How?!)" video lesson meant to teach viewers the benefits of taking time off from work and how to do so with minimal stress. This lesson teaches how taking time off benefits your physical and mental health, as well as your work performance. Finally, the lesson goes into specific strategies to minimize the stress of being away from work. That way, you can take time off without guilt! (Keywords: paid time off, PTO) | BizLibrary |
| Workplace Mental Health | Welcome to the “Workplace Mental Health” video course, which describes how to set an organizational culture that supports mental health. This course, comprising of six video lessons, highlights the pervasiveness of mental illness and conveys mental illness warning signs, risk factors, and coping skills. In addition, this course explains how to create a healthy workplace and appropriately intervene in the case of a crisis situation at work. Ultimately, learners should understand that mental illness is a medical condition that doesn’t discriminate and is nothing to be ashamed of. What can you do to help crush the stigma? To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Workplace Mental Health (Manufacturing) | Welcome to the “Workplace Mental Health (Manufacturing Version)” course, which describes how to set an organizational culture that supports mental health. This course, comprising six lessons, highlights the pervasiveness of mental illness and conveys mental illness warning signs, risk factors, and coping skills. In addition, this course explains how to create a healthy workplace and appropriately intervene in the case of a crisis situation at work. Ultimately, learners should understand that mental illness is a medical condition that doesn’t discriminate and is nothing to be ashamed of. What can you do to help crush the stigma? To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Workplace Mental Health for Managers: Application In Your Workplace | Welcome to “Application in Your Workplace,” a video lesson designed to help viewers become stronger mental health advocates within their organization. This lesson is the last of six in the “Expert Insights: Workplace Mental Health for Managers with Michael Wellington” video course created to shed light on how to support employees’ mental health in the workplace. During this lesson, viewers will learn some common misconceptions about mental illness and consider how to effectively fight the stigma as a leader. Ultimately, you should understand that, in order to be effective in discussing mental illness, you need to know the truth about mental health and recognize what needs to be accomplished for an employee to live in a healthy place. | BizLibrary |
| Workplace Mental Health for Managers: Emotional Support | Welcome to the “Emotional Support” video lesson intended to help leaders care for their employees living with mental illness. This lesson is the fifth of six in the “Expert Insights: Workplace Mental Health for Managers with Michael Wellington” video course created to shed light on how to support employees’ mental health in the workplace. During this lesson, viewers will learn the importance of making mental health an open topic of conversation and providing useful resources for employees living with mental illness. Learners will also consider how they can adjust their communication style to be flexible, empathetic, and approachable to their employees. Finally, Michael Wellington will highlight actions to take when an employee is in a mental health crisis at work. | BizLibrary |
| Workplace Mental Health for Managers: Introduction to Michael Wellington | Welcome to the “Introduction” video lesson, in which you meet subject matter expert Michael Wellington, the founder of Birdies for Bipolar and author of “Birdies, Bogeys, and Bipolar Disorder: The Fight against Mental Illness on and off the Green.” This lesson is the first of six in the “Expert Insights: Workplace Mental Health for Managers with Michael Wellington” video course created to shed light on how to support employees’ mental health in the workplace. In this lesson, viewers will get to know Michael Wellington and hear his story as a successful person living with mental illness. Learners will also consider why it’s important to understand workplace mental health and what leaders should know going into the rest of the course. By the end of this lesson, viewers should understand that mental illness is common and manageable, and someone living with mental illness can have a productive, healthy, and successful life. | BizLibrary |
| Workplace Mental Health for Managers: Options for Your Employees | Welcome to “Options for Your Employees,” a video lesson devoted to helping leaders understand how employees might address their mental health diagnosis at work. This lesson is the third of six in the “Expert Insights: Workplace Mental Health for Managers with Michael Wellington” video course created to shed light on how to support employees’ mental health in the workplace. Throughout this lesson, learners will consider employees’ two options when it comes to sharing their mental health condition: keep it to themselves or open up about it. Viewers will then learn why an employee might choose to share their history with mental illness, as well as what the employer can do to support employees living with mental health conditions. In addition, learners will examine some potential benefits they can offer to employees in an effort to promote strong mental health. | BizLibrary |
| Workplace Mental Health for Managers: Overview of Mental Health Challenges | Welcome to the “Overview of Mental Health Challenges” video lesson intended to provide a high-level explanation of what mental illness looks like and what treatment options are available. This lesson is the second of six in the “Expert Insights: Workplace Mental Health for Managers with Michael Wellington” video course created to shed light on how to support employees’ mental health in the workplace. During this lesson, learners will become familiar with common categories of mental health disorders: anxiety, mood, personality, psychotic, and trauma related. Viewers will also take a deep dive into depression, a condition that’s common to many disorders and life situations, and review red flags that might indicate an employee is struggling with their mental health. Finally, Michael Wellington will outline a variety of treatment and coping options, including medication, therapy, exercise, healthy diet, proper sleep, and journaling. | BizLibrary |
| Workplace Mental Health for Managers: Practical Tips | Welcome to the “Practical Tips” video lesson, which suggests workplace accommodations leaders can make for employees living with mental illness. This lesson is the fourth of six in the “Expert Insights: Workplace Mental Health for Managers with Michael Wellington” video course created to shed light on how to support employees’ mental health in the workplace. In this lesson, viewers will learn why it’s important to provide time off for employees struggling with their mental health and how to adjust the workspace to make it more accommodating for those workers. Michael Wellington will also share some additional tips employers can implement to create a healthy environment within the workplace. | BizLibrary |
| Workplace Mental Health: Application In Your Workplace | Welcome to “Application in Your Workplace,” a video lesson designed to help viewers become stronger mental health advocates for themselves and for their coworkers. This lesson is the last of five in the “Expert Insights: Workplace Mental Health with Michael Wellington” video course created to shed light on how to manage mental health in the workplace as an employee. During this lesson, viewers will learn some common misconceptions about mental illness and consider how to effectively fight the stigma. Ultimately, learners should understand that mental illness is nothing to be ashamed of, every mental illness can be managed, and, if you live with a mental health condition, you are not alone. | BizLibrary |
| Workplace Mental Health: Coping Strategies | Welcome to the “Workplace Mental Health: Coping Strategies” video lesson intended to supply learners with tools for appropriately dealing with their mental health challenges. This lesson is the fifth of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. During this lesson, viewers will learn what coping skills are and come to understand that there can be both positive and negative coping skills—but only positive ones should be leveraged. In addition, learners will become familiar with everyday coping skills they can incorporate into their routines, as well as coping skills they can apply in specific moments of difficulty. | BizLibrary |
| Workplace Mental Health: Coping Strategies (Manufacturing) | Welcome to the “Workplace Mental Health: Coping Strategies (Manufacturing Version)” lesson intended to supply learners with tools for appropriately dealing with their mental health challenges. This lesson is the fifth of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. During this lesson, viewers will learn what coping skills are and come to understand that there can be both positive and negative coping skills—but only positive ones should be leveraged. In addition, learners will become familiar with everyday coping skills they can incorporate into their routines, as well as coping skills they can apply in specific moments of difficulty. | BizLibrary |
| Workplace Mental Health: Crisis Intervention | Welcome to the “Workplace Mental Health: Crisis Intervention” video lesson meant to provide basic tips for dealing with crisis situations at work. This lesson is the last of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. Throughout this lesson, viewers will learn the definition of a crisis situation and look at indicators that someone may be debating suicide. Then, learners will become familiar with key intervention steps to keep employees safe in a workplace crisis situation. | BizLibrary |
| Workplace Mental Health: Crisis Intervention (Manufacturing) | Welcome to the “Workplace Mental Health: Crisis Intervention (Manufacturing Version)” lesson meant to provide basic tips for dealing with crisis situations at work. This lesson is the last of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. Throughout this lesson, viewers will learn the definition of a crisis situation and look at indicators that someone may be debating suicide. Then, learners will become familiar with key intervention steps to keep employees safe in a workplace crisis situation. | BizLibrary |
| Workplace Mental Health: Cultural Best Practices | Welcome to the “Workplace Mental Health: Cultural Best Practices” video lesson meant to teach learners how to establish a healthy and supportive workplace. This lesson is the fourth of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. In this lesson, viewers will learn what a healthy workplace looks like. Learners will also consider 14 key tips for setting an organizational culture that promotes positive mental health. | BizLibrary |
| Workplace Mental Health: Cultural Best Practices (Manufacturing) | Welcome to the “Workplace Mental Health: Cultural Best Practices (Manufacturing Version)” lesson meant to teach learners how to establish a healthy and supportive workplace. This lesson is the fourth of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. In this lesson, viewers will learn what a healthy workplace looks like. Learners will also consider 14 key tips for setting an organizational culture that promotes positive mental health. | BizLibrary |
| Workplace Mental Health: Introduction | Welcome to the “Workplace Mental Health: Introduction” video lesson intended to provide basic information regarding mental illness and its impact on the workplace. This lesson is the first of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. In this lesson, learners will become familiar with examples of mental illness and common symptoms that are associated with those mental health challenges. Viewers will also learn about biological and environmental risk factors for mental illness, as well as the impact of mental health on the workplace. In the end, learners should understand that mental illness is a pervasive issue that needs to be talked about in order to break the stigma associated with it. | BizLibrary |
| Workplace Mental Health: Introduction (Manufacturing) | Welcome to the “Workplace Mental Health: Introduction (Manufacturing Version)” lesson intended to provide basic information regarding mental illness and its impact on the workplace. This lesson is the first of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. In this lesson, learners will become familiar with examples of mental illness and common symptoms that are associated with those mental health challenges. Viewers will also learn about biological and environmental risk factors for mental illness, as well as the impact of mental health on the workplace. In the end, learners should understand that mental illness is a pervasive issue that needs to be talked about in order to break the stigma associated with it. This content is also translated in Spanish. | BizLibrary |
| Workplace Mental Health: Introduction to Michael Wellington | Welcome to the “Introduction” video lesson, in which you meet subject matter expert Michael Wellington, the founder of Birdies for Bipolar and author of “Birdies, Bogeys, and Bipolar Disorder: The Fight against Mental Illness on and off the Green.” This lesson is the first of five in the “Expert Insights: Workplace Mental Health with Michael Wellington” video course created to shed light on how to manage mental health in the workplace as an employee. In this lesson, viewers will get to know Michael Wellington and hear his story as a successful person living with mental illness. By the end of this lesson, viewers should understand that mental illness is common and manageable, and someone living with mental illness can have a productive, healthy, and successful life. | BizLibrary |
| Workplace Mental Health: Options as an Employee | Welcome to the “Options as an Employee” video lesson meant to help workers understand how to handle their mental health diagnosis in the workplace. This lesson is the third of five in the “Expert Insights: Workplace Mental Health with Michael Wellington” video course created to shed light on how to manage mental health in the workplace as an employee. Throughout this lesson, learners will consider their two options when it comes to addressing their mental health challenges: keep it to themselves or share their diagnosis with their employer. Viewers will then learn tips for approaching their boss with that information and the advantages to being open about their mental health condition. Finally, this lesson describes potential benefits an employer may offer to support those living with mental illness. | BizLibrary |
| Workplace Mental Health: Overview of Mental Health Challenges | Welcome to the “Overview of Mental Health Challenges” video lesson intended to provide a high-level explanation of what mental illness looks like and what treatment options are available. This lesson is the second of five in the “Expert Insights: Workplace Mental Health with Michael Wellington” video course created to shed light on how to manage mental health in the workplace as an employee. During this lesson, learners will become familiar with common categories of mental health disorders: anxiety, mood, personality, psychotic, and trauma related. Viewers will also learn that there’s a lot of crossover between mental illnesses, and depression is one condition that’s common to many disorders and life situations. Finally, Michael Wellington will outline a variety of treatment and coping options, including medication, therapy, exercise, healthy diet, proper sleep, and journaling. | BizLibrary |
| Workplace Mental Health: Risk Factors | Welcome to the “Workplace Mental Health: Risk Factors” video lesson intended to point out workplace conditions that increase employees’ risk of developing mental health problems. This lesson is the third of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. Throughout this lesson, viewers will learn about 11 workplace risk factors that have been shown to significantly increase people’s chances of struggling with mental illness. | BizLibrary |
| Workplace Mental Health: Risk Factors (Manufacturing) | Welcome to the “Workplace Mental Health: Risk Factors (Manufacturing Version)” lesson intended to point out workplace conditions that increase employees’ risk of developing mental health problems. This lesson is the third of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. Throughout this lesson, viewers will learn about 11 workplace risk factors that have been shown to significantly increase people’s chances of struggling with mental illness. | BizLibrary |
| Workplace Mental Health: Supporting a Coworker in Crisis | Welcome to the “Supporting a Coworker in Crisis” video lesson, which explains how to be there for a coworker who’s working through some mental health challenges. This lesson is the fourth of five in the “Expert Insights: Workplace Mental Health with Michael Wellington” video course created to shed light on how to manage mental health in the workplace as an employee. In this lesson, Michael Wellington highlights the importance of noting odd or different behavior in coworkers as that can be a red flag indicating they’re struggling with their mental health. Viewers will also learn specific tips for supporting a coworker who is having a mental health crisis at work. | BizLibrary |
| Workplace Mental Health: Warning Signs | Welcome to the “Workplace Mental Health: Warning Signs” video lesson meant to help learners notice when their coworkers are dealing with mental illness. This lesson is the second of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. During this lesson, learners will become familiar with 10 red flags indicating an employee is dealing with mental health challenges. Ultimately, viewers should feel reasonably confident that they can identify when a fellow employee is going through a hard time. | BizLibrary |
| Workplace Mental Health: Warning Signs (Manufacturing) | Welcome to the “Workplace Mental Health: Warning Signs (Manufacturing Version)” lesson meant to help learners notice when their coworkers are dealing with mental illness. This lesson is the second of six in the “Workplace Mental Health” series, which explains how to set an organizational culture that supports mental health. During this lesson, learners will become familiar with 10 red flags indicating an employee is dealing with mental health challenges. Ultimately, viewers should feel reasonably confident that they can identify when a fellow employee is going through a hard time. | BizLibrary |
| Workplace Stress | MARCOM's Video On Demand (VOD) program on Workplace Stress helps employees identify potentially stressful situations and learn how to cope with them. In our fast-paced world, we all encounter a number of situations that can be stressful...many of which occur at work. Yet workplace stress and its potential to negatively affect people’s job performance is a topic that is often overlooked. Areas included in the program include information on situations causing stress, positive versus negative stress, recognizing symptoms of stress, effects of stress on the mind and body, eliminating “stress factors”, stress-relieving exercises and more. | BizLibrary |
| You're Doing Enough: Overcoming Toxic Productivity | Welcome to the “You’re Doing Enough: Overcoming Toxic Productivity” lesson that seeks to educate people about ways to overcome toxic productivity. Toxic productivity is a serious condition for many professionals, which results in the need to constantly achieve without any sufficient downtime. This spin-off of hustle culture and workaholism is something worth understanding to prevent its harmful effects. By the end of this experience, learners will know seven helpful ways to rid their lives of toxic productivity, relieve their anxiety, and create a healthier, more balanced work environment. | BizLibrary |
| You're Doing Enough: Understanding Toxic Productivity | Welcome to the “You’re Doing Enough: Understanding Toxic Productivity” lesson that aims to educate people about the potential dangers of toxic productivity, its causes, and common signs in order to avoid it. Toxic productivity is a serious condition for many professionals, which results in the need to constantly achieve without any sufficient downtime. This spin-off of hustle culture and workaholism is something worth understanding to prevent its harmful effects. By the end of this experience, learners will know more about this common workplace issue and leave feeling more aware. | BizLibrary |
| Your Guide to Guided Meditation | Welcome to the “Your Guide to Guided Meditation” video lesson intended to introduce learners to practicing meditation at work. This lesson shows viewers that guided meditation is something they can achieve on their own. In order to make the topic more approachable, it is broken down into different techniques that learners can use to get started in guiding their own meditative practice. | BizLibrary |
| Your Personal Development in Retirement – Module 3: Adaptability and Flexibility in Retirement Part 6 of 8 | In this video you will learn about how retirees need to remain adaptable, flexible, and open to change in retirement. Kevin Lyles JD, CRC, CRPC explains that retirement is a time of significant change. Psychologists look at adaptability, flexibility, and malleability when they're assessing someone's mental health. They find that retirees who welcome this change and sometimes even invite it are among the happiest retirees. | BizLibrary |
| Your Personal Development in Retirement – Module 3: Don’t Let Your Life Shrink in Retirement Part 8 of 8 | This video will sum up the module and get you pointed in the right direction to make your Personal Development in Retirement a priority. Kevin Lyles JD, CRC, CRPC shows how each of the elements discussed in this module will help you live a fuller and more complete life in retirement. He says, “this is not just about adjusting your financial expectations, but also about your personal growth expectations too.” | BizLibrary |
| Your Personal Development in Retirement – Module 3: Education and Learning in Retirement Part 4 of 8 | In this video you will learn about how education and lifelong learning can be an important factor in making your retirement and life happier and more successful. Kevin Lyles JD, CRC, CRPC shows us the various options retirees have when considering the learning and development options. Many of these go beyond the traditional ideas of just going back to school to get a degree or professional certificate. | BizLibrary |
| Your Personal Development in Retirement – Module 3: Finding Life Meaning, and Purpose in Retirement Part 1 of 8 | In this video you will learn about how to add more meaning and purpose into your life in retirement. First, Kevin Lyles JD, CRC, CRPC defines the difference between the concepts of “meaning” and “purpose.” Then he shows us how we can add both in our retirement life to make it richer and more rewarding. Kevin says, ultimately, this will lead to a more rewarding and fulfilling retirement experience. | BizLibrary |
| Your Personal Development in Retirement – Module 3: How to Spend Your Life Energy in Retirement Part 2 of 8 | In this video you will learn about the six life arenas and how to use them to bring more balance into your retirement life. Kevin Lyles JD, CRC, CRPC explains that when we are working fulltime much of our life and activities are centered around work and career. Once this changes in retirement, we get more freedom to bring balance into our life. By evaluating how we spend our time today versus and how we hope to spend our time in retirement, Kevin shows us how to focus on activities that are both fun and meaningful. | BizLibrary |
| Your Personal Development in Retirement – Module 3: Importance of Goal Setting in Retirement Part 3 of 8 | In this video you will learn about the importance of setting personal development goals in the 5 key areas of your life. Kevin Lyles JD, CRC, CRPC defines what the acronym for SMART goals is and then shows you how you can use these evaluation factors to set effective goals for your retirement life. | BizLibrary |
| Your Personal Development in Retirement – Module 3: Life Stage Satisfaction in Retirement Part 7 of 8 | In this short, but powerful video, you will learn about how to view and accept this new stage of life in retirement. Kevin Lyles JD, CRC, CRPC explains the old way of thinking about retirement was that your best years were behind you. And you should sit on the proverbial park bench and reminisce about the good old days. He explains, retirement can be the best time of your life filled with possibilities that are only limited by the size of your own imagination. Kevin ends with a short, but powerful poem that highlights the various insights in this module. | BizLibrary |
| Your Personal Development in Retirement – Module 3: Volunteering in Retirement Part 5 of 8 | In this video you will learn about the various options retirees have when considering volunteering in retirement. Kevin Lyles JD, CRC, CRPC explains that in a recent survey of retirees they stated, “volunteering made them feel euphoric, made them feel stronger and more energetic, warmer, calmer, and less depressed.” They also said they had, “greater self-worth and even reported having fewer aches and pains” because of volunteering. Kevin talks about the various options and choices you can make when considering volunteer work in retirement. | BizLibrary |
Hiring and recruiting
| Course Name | Description | Partner |
|---|---|---|
| Behavior-based Interviewing | Behavior-based interviewing techniques demonstrate a method of establishing whether or not a candidate possesses the competencies you need based on evidence of past performance. Goal of the Course: It's a fact - some candidates shine at the interview but don't work out on the job. While interviewers can easily be impressed by a candidate's apparent abilities, if they fail to probe into what that individual has actually achieved, they can fall into an expensive trap. They end up confusing experience with performance. The goal of this course is to explain the benefits of behavior-based interviewing. Behavior-based interviewing is a method of establishing that a candidate possesses the competencies you're hiring for based on evidence of past behavior. This method differs from other common interview techniques such as asking only hypothetical or biographical questions. Objectives: Participants who successfully complete this course should be able to demonstrate the ability to: • Plan, conduct, and review interviews using a competency approach. • Prepare behavior-based questions and evaluate candidate replies. • Uncover evidence of past performance by using the “power of you." • Make notes for post-interview reference and delivering feedback. | BizLibrary |
| Behavioral Interviewing: Art: Ending an Interview | Welcome to the “Art: Ending an Interview” lesson intended to help learners end an interview on a positive note without overpromising. This lesson is the last of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, hiring managers will know to outline realistic next steps timelines, and ensure candidates have a positive experience interviewing with the company. | BizLibrary |
| Behavioral Interviewing: Art: How to Respond to Candidate Answers | Welcome to the “Art: How to Respond to Candidate Answers” lesson intended to prepare hiring managers for responding to candidate answers during the interview verbally and with body language. This lesson is ninth of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will understand how to respond to red flags and how to avoid leading candidates on. | BizLibrary |
| Behavioral Interviewing: Art: The Importance of Listening and Deep Probing | Welcome to the “Art: The Importance of Listening and Deep Probing” lesson intended to help hiring managers avoid common interview mistakes and gather valuable information. This lesson is the eighth of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will be equipped to ask candidates probing questions using reciprocal conversation. | BizLibrary |
| Behavioral Interviewing: Art: The Role of Small Talk in an Interview | Welcome to the “Art: The Role of Small Talk in an Interview” lesson intended to assist learners in making effortless conversation by planning ahead. This lesson is the seventh of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, hiring managers will understand how to build rapport and encourage candidates to act naturally during the interview process. | BizLibrary |
| Behavioral Interviewing: Introduction: What Is a Behavioral Interview? | Welcome to the “Introduction: What Is a Behavioral Interview?” lesson intended to introduce the behavioral interviewing approach to learners. This lesson is the first of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will understand how hiring managers impact how candidates view their company and the research that behavioral interviewing is built on. | BizLibrary |
| Behavioral Interviewing: Science: Develop Relevant Interview Questions | Welcome to the “Science: Develop Relevant Interview Questions” lesson intended to walk hiring managers through the question creation process before the interview. This lesson is the third of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will be familiar with how to use the job description to create relevant interview questions while avoiding common errors. | BizLibrary |
| Behavioral Interviewing: Science: Develop Your Evaluation Form | Welcome to the “Science: Develop Your Evaluation Form” lesson intended to guide learners in creating an evaluation form to use while interviewing candidates. This lesson is the fifth of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will know how to identify items to put on the evaluation form, score candidates, and maintain fairness to candidates. | BizLibrary |
| Behavioral Interviewing: Science: Evaluating "Fit" to Company Values | Welcome to the “Science: Evaluating “Fit” to Company Values” lesson intended to help hiring managers assess how candidates will fit into the current working environment of the company. This lesson is the fourth of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will be able to identify their company values and assess how their team works together to compare to job candidates. | BizLibrary |
| Behavioral Interviewing: Science: Evaluating Biases | Welcome to the “Science: Evaluating Biases” lesson intended to help hiring managers become aware of potential biases and how to avoid being influenced by them. This lesson is the sixth of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will be aware of the most common biases that influence interviews and the importance of a fair hiring process. | BizLibrary |
| Behavioral Interviewing: The Art and Science of Interviewing | Welcome to the “The Art and Science of Interviewing” lesson intended to explore the art and science aspects of conducting interviews. This lesson is the second of 10 in the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course, which covers the art and science of behavioral interviewing and equips hiring managers to evaluate and improve their interview process to select the best candidates. After viewing, learners will understand the science occurs before the interview, while the art is how the interview is conducted. | BizLibrary |
| Breakdown of the Employee Life Cycle | Welcome to the “Breakdown of the Employee Life Cycle” video lesson intended to shed light on each stage of the employee life cycle. This one-off lesson defines attraction, recruiting, onboarding, development, retention, and separation and describes how to best handle each of these stages. In addition, this lesson emphasizes the importance of attaining employee feedback throughout the life cycle to constantly streamline and improve processes. Ultimately, learners should understand what managers and organizations can do to appeal to, engage, and retain the best talent. (Keyword: orientation) | BizLibrary |
| Business Skills: Conducting a Job Interview | This is a branching scene that takes place in Joyce Duncan’s office. Joyce is a brand new HR professional at a small family-owned manufacturing plant interviewing her first potential hire. Michael, the job applicant, happens to be a former service member, but the lessons are applicable to a broad audience. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Conducting Exceptional Interviews | Hiring the right people might be the single most important factor in determining the future success of your company. Great employees can take you and your organization to the next level, while poor ones can easily bring your forward progress to a screeching halt. In this seven-part video series, the Jeff Havens Company provides a simple yet comprehensive step-by-step approach to help ensure that your next hires are the right ones for you. And don’t worry, these videos are just as entertaining as they are educational, exactly what you’ve come to expect from a Jeff Havens Company product. So whether you’re about to sit on the other side of the desk for your first interview or are a seasoned professional, "Conducting Exceptional Interviews" will give you invaluable information in a fun and engaging way. This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews | Hiring the right people might be the single most important factor in determining the future success of your company. Great employees can take you and your organization to the next level, while poor ones can easily bring your forward progress to a screeching halt. That’s why we’ve designed Conducting Exceptional Interviews to provide a simple yet comprehensive step-by-step approach to help ensure that your next hires are the right ones for you. We’ll cover how to prepare, what kinds of questions you should (and definitely shouldn’t) ask, how and if to incorporate AI into your interviewing process, how to rate candidates post-interview, and more. And don’t worry – these videos are just as entertaining as they are educational, which is exactly what you’ve come to expect from The Jeff Havens Company. So whether you’re a seasoned professional or about to sit on the other side of the desk for your first interview, Conducting Exceptional Interviews offers invaluable information in a fun and engaging way. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. Learning Objectives: • Determine the kinds of questions you should ask (and avoid) • Recognize how, when, and whether to incorporate AI technologies into your interviewing process • Design strategies for interpreting how your candidates answer your questions to understand what they’re really saying • Understand how to take high-quality notes through the interview • Develop a consistent rubric to effectively rate different candidates according to your particular needs | BizLibrary |
| Conducting Exceptional Interviews: Asking the Right Questions | Good questions make sure that candidates provide the kind of long, detailed answers that will give you invaluable insight into how they might perform as an employee. This video will showcase the key elements of a good question, provides several examples of both situational and behavioral interview questions, and offers a handful of answers to those questions that should leave no doubt about a particular candidates fitness (or total lack of fitness) for the position they’re applying for. | BizLibrary |
| Conducting Exceptional Interviews: Effective AI Interviews | AI-created interviews can bring a lot of value to your interviewing process. They can also make your company look like it has absolutely no idea what it’s doing, if you’re not careful. This video will cover how an AI-generated interview differs from an in-person one and how to create an effective AI interview strategy. You’ll see some examples of how AI interviews can replace in-person ones, as well as how they can complement in-person interviews. And, because we wanted you to laugh a little, we also threw in a couple examples of how AI interviews can go wrong if you’re not thoughtful about how and when to use them. | BizLibrary |
| Conducting Exceptional Interviews: Effective Preparation | Just like athletes need to prepare in order to compete, you need to be ready before your next interview takes place. This video covers some of the basics of how to make sure you walk in fully prepared to give each candidate the care and attention he/she deserves, and you’ll also learn a key difference between a donut and a bagel. So much knowledge in such a short video! This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: Effective Preparation | Just like athletes need to prepare in order to compete, you need to be ready before your next interview takes place. This video discusses how to make sure you walk in to every interview fully prepared to give every candidate the care and attention they deserve. You’ll also learn a key difference between a donut and a bagel. So much knowledge in such a short video! | BizLibrary |
| Conducting Exceptional Interviews: How to Ask the Right Questions | Good questions make sure that candidates provide the kind of long, detailed answers that will give you invaluable insight into how they might perform as an employee. This video showcases the key elements of a good question, provides several examples of those questions, and involves rampaging cows. What else does a video need? This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: How to Rate Candidates | Ranking candidates against one another can be difficult, but not after watching this video! Here we will discuss the importance of establishing a rubric and sticking to it. Soon you’ll be ready to hire your next top performer! This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: How to Rate Candidates | Ranking candidates against one another can be difficult, but it’s a critical skill if you want to end up hiring the right people. In this video we will discuss the importance of establishing a rubric, actually sticking to the rubric you set up, and a few other things that allow us to say rubric from time to time. | BizLibrary |
| Conducting Exceptional Interviews: Listen More Than You Talk! | Once you’ve asked a candidate something, it’s important that you give him or her the opportunity to answer. Proper listening skills are critical in order to know if the person you’re interviewing is the right fit for you. This video will help you develop those skills and avoid leading each candidate toward undesirable answers. Oh, and also there’s a fight at the end of this video. Not a violent one or anything, but you should still watch it. This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: Maintaining Control During the Interview | It’s tempting to think that your main job during an interview is to simply ask the right questions. And that’s certainly important. But once you’ve asked those questions, there are a few things you should do to ensure that you’re getting the information you need to make the most informed hiring decision possible. There are also a few things you probably shouldn’t do. Luckily for you, this video covers all of that. | BizLibrary |
| Conducting Exceptional Interviews: Questions to Avoid | I’m sure you’ve heard before that there are no dumb questions. There are, however, questions that are illegal to ask in an interview. This video will cover what types of questions to avoid, as well as provide acceptable alternatives to sensitive questions to make sure you don’t end up in court. | BizLibrary |
| Conducting Exceptional Interviews: Questions to Avoid (And What Questions You Should Ask Instead) | There are certain questions you shouldn’t ask in an interview. There are a few that can get you in a whole lot of legal trouble. This video will provide acceptable alternatives to sensitive questions to make sure you don’t end up in court. Oh, and speaking of court, there will definitely be some "Law & Order"-type stuff in this video. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: Taking Effective Notes | It’s virtually impossible to remember everything a candidate says during an interview, and even harder if you’re interviewing multiple people for the same position. That’s why effective notetaking is an essential skill for any interviewer, and it’s why this video will show you how best to do it. Be warned, though. We say the word "interview" in this video a lot. But we also say the word "doodling" at least once. See if you can find it! This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: Taking Effective Notes | It’s virtually impossible to remember everything a candidate says during an interview, and even harder if you’re interviewing multiple people for the same position. That’s why effective note-taking is an essential skill for any interviewer, and it’s why this video will show you how best to do it. From handwritten notes to AI summaries, this video has it all! Except for polar bears. We couldn’t figure out a way to intelligently include those. | BizLibrary |
| Conducting Exceptional Interviews: What You Should Be Listening For | There no way to predict how a particular candidate will answer your questions, but there are ways for you to make sure you hear what you need to hear. This video will cover some of the most important elements for you to focus on in every answer to every questions. And if that isn’t enough for you, this video is also the most emotionally powerful video in this entire series. Seriously. You might even cry a little. This content is also translated in Spanish. | BizLibrary |
| Conducting Exceptional Interviews: What You Should Be Listening For | There’s no way to predict how a particular candidate will answer your questions, but there are ways for you to make sure you hear what they’re telling you. This video will cover some important elements for you to focus on as you listen to the answers to every question. | BizLibrary |
| Conducting Virtual Interviews | Finding the right person for a position is hard even in the best of circumstances. But virtual interviews present a special collection of issues that can very easily present a fantastic candidate in an unflattering light – or make the wrong candidate look amazing. This video is designed to ensure that your technology never gets in the way of your decision-making when it comes to interviewing and hiring applicants in a virtual environment. This content is also translated in Spanish. | BizLibrary |
| Cutting Edge Communication: Recruiting the Best | Marcus’ unorthodox approach to running Cutting Edge includes his method of selecting recruits. Carol is appalled that he spins a globe to achieve diversity; Dion points out that drawing names from a hat is no guarantee of fairness. Marcus believes both are non-discriminatory ways to attract and retain diverse clients, and that knowing how to put up an ironing board will sift out the best people for a position. Tammy points out the importance of a structured approach to interviewing, while Serena and Carol note networking and keeping shortlists of talented candidates as effective tools for winning good recruits. Carol advises Marcus to look for diversity, not clones of himself. Updated in 2019 | BizLibrary |
| Expert Insights: Behavioral Interviewing with Sarah Johnston | Welcome to the “Expert Insights: Behavioral Interviewing with Sarah Johnston” course designed to help learners understand the process of conducting a behavioral interview. Sarah is a career expert focused on helping people flourish in their careers and will conduct interview scenarios to illustrate how you can use a behavioral interview to build rapport with candidates and probe them for detailed answers to your questions. This course, comprising 10 lessons, will familiarize learners with the art and science of interviewing, evaluating fit and biases, and the importance of listening and responding properly. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay | Welcome to the “Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay” course designed to help leaders understand how to build effective, successful, and happy teams. This course, comprising six lessons, is led by expert Jena Dunay, a career coach and recruitment specialist. In this course, viewers can expect to learn how to determine their needs, how to attract the right candidates, and how to land those candidates. Also, Jena will go over how to onboard effectively to retain employees, ways to celebrate top performers and engage employees, and how to guarantee long-term retention through continuously building and updating your team’s skills. By the end of this experience, learners will feel more knowledgeable about the latest tactics, and excited about the possibilities that come with building a high-performing team. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .5 hour of recertification credit through the HR Certification Institute (HRCI) and .5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Hiring and Retaining: Attracting the Right Candidates with Employer Branding | Welcome to the “Attracting the Right Candidates with Employer Branding” lesson, the second of six in the “Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay” course designed to help leaders understand how to build effective, successful, and happy teams. This lesson explains how to enhance an employer brand to attract the best candidates. Throughout this experience, Jena outlines how to craft better job descriptions and utilize social media more effectively to transform the way businesses appear to potential candidates. After watching, learners can feel more confident in their ability to attract the right candidates for their teams. | BizLibrary |
| Hiring and Retaining: Celebrating Top Performers for Employee Engagement | Welcome to the “Celebrating Top Performers for Employee Engagement” lesson, the fifth of six in the “Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay” course designed to help leaders understand how to build effective, successful, and happy teams. This lesson emphasizes the importance of using employee recognition to build and retain a high-performing team. In this experience, Jena goes over three instances when employee recognition is needed and actionable ways to celebrate top performers. After viewing, learners will understand that with effort, intentionality, and getting to know their team, they’ll keep their employees engaged and thriving. | BizLibrary |
| Hiring and Retaining: Determining Your Team's Hiring Needs | Welcome to the "Determining Your Team's Hiring Needs" lesson, the first of six in the "Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay" course designed to help leaders understand how to build effective, successful, and happy teams. This lesson is intended to help leaders understand what skills they need on a team, as well as create a vision of the ideal person to fulfill those needs. In this lesson, Jena takes viewers through three steps for determining a team’s hiring needs: Revisiting business and team goals, performing a skills gap analysis, and creating a culture fit checklist. After watching, viewers will have the tools to reflect on their team’s goals, get clear on the skills needed, and ensure they have a good idea of the ideal candidate to fit into the role. | BizLibrary |
| Hiring and Retaining: Landing the Candidate | Welcome to the “Landing the Candidate” lesson, the third of six in the “Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay” course designed to help leaders understand how to build effective, successful, and happy teams. This lesson focuses on helping organizations ensure talented candidates accept their offers. In this experience, Jena explains the key to getting candidates on board with your organization and the role, covering how you can create a stellar interview process. After watching, learners will have the base knowledge for landing high-performing candidates. | BizLibrary |
| Hiring and Retaining: Onboarding Best Practices to Retain from the Start | Welcome to the “Onboarding Best Practices to Retain from the Start” lesson, the fourth of six in the “Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay” course designed to help leaders understand how to build effective, successful, and happy teams. This lesson gives viewers tips for retaining new hires with a more robust onboarding process. In this journey, Jena explains the importance of making a good first impression and setting new employees up for success from the very start. By incorporating the three best practices Jena mentions, you’ll be much closer to retaining talent and ensuring a high-performing team. | BizLibrary |
| Hiring and Retaining: Upskilling, Reskilling, and Promoting for Long-Term Retention | Welcome to the “Upskilling, Reskilling, and Promoting for Long-Term Retention” lesson, the final of six in the “Expert Insights: Hiring and Retaining a High-Performing Team with Jena Dunay” course designed to help leaders understand how to build effective, successful, and happy teams. This lesson teaches viewers the importance of investing in their employees to ensure talent retention. Throughout this experience, Jena reiterates and explains how upskilling, reskilling, and promoting from within help strengthen employee retention and boost company morale. After viewing, learners will have a better understanding of how to use this knowledge to recruit, build, and retain a high-performing team. | BizLibrary |
| Hiring Applicants with Criminal Records | Welcome to the “Hiring Applicants with Criminal Records” video lesson intended to educate viewers on the basics of hiring people with a criminal history. This lesson explains key terminology as well as federal and state legislation as it pertains to hiring those with criminal records. Additionally, the lesson provides best practices for employers to keep in mind as they navigate this complex process. (Keywords: arrest history, arrest record, ban the box, discrimination, EEOC, employment law, felony, human resources, misdemeanor, negligent hiring, The Fair Chance to Compete for Jobs Act, Title VII) | BizLibrary |
| Hiring Crash Course | Welcome to the “Hiring Crash Course,” which is designed to take the learner through the process of hiring the best possible candidate for their organization. This course, comprising four video lessons, covers everything from understanding the job you're filling to properly conducting an interview. Ultimately, the viewer of this crash course will be better equipped to navigate the hiring process and find a new hire who’s the right fit for their organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Hiring Crash Course: Conducting an Interview | Welcome to the “Conducting an Interview” video lesson, which provides six major action steps for conducting an interview, as well as interviewing best practices. This lesson is the last of four in the “Hiring Crash Course” series, which is designed to take the learner through the process of hiring the best possible candidate for their organization. In this lesson, the viewer will learn how to conduct a successful, fruitful interview. | BizLibrary |
| Hiring Crash Course: Crucial Interview Questions | Welcome to the “Crucial Interview Questions” video lesson, which provides the goals and limitations of interview questions. This lesson is the third of four in the “Hiring Crash Course” series, which is designed to take the learner through the process of hiring the best possible candidate for their organization. In this lesson, the viewer will learn how to evaluate candidates through different types of questions. This lesson also offers examples of questions to include, as well as examples of questions that should never be asked in an interview. | BizLibrary |
| Hiring Crash Course: Interview Goals and Barriers | Welcome to the “Interview Goals and Barriers” video lesson that clarifies the goals of a successful interview, along with common barriers that prevent those goals from being achieved. This lesson is the second of four in the “Hiring Crash Course” series, which is designed to take the learner through the process of hiring the best possible candidate for their organization. In this lesson, the viewer will learn the five goals of an interview, the barriers to achieving those goals, and action steps on how to overcome common interviewing barriers. | BizLibrary |
| Hiring Crash Course: The Hiring Process | Welcome to the “The Hiring Process” video lesson, which describes the five action steps needed to approach the hiring process correctly. This lesson is the first of four in the “Hiring Crash Course” series, which is designed to take the learner through the process of hiring the best possible candidate for their organization. This lesson explores the process that an interviewer or hiring manager goes through to fill a position with the perfect candidate. | BizLibrary |
| Hiring Remotely | Welcome to the “Hiring Remotely” video course intended to help learners attract, interview, and onboard top talent for remote positions. This course, which comprises three video lessons, kicks off with tips for recruiting top-notch applicants who will be a culture fit for the organization and thrive in a remote role. Then, the course addresses best practices for interviewing candidates over video conferencing software. Finally, viewers will learn tips and tricks for virtually onboarding new employees as they start out in their remote position. | BizLibrary |
| Hiring Remotely: Interviewing Candidates | Welcome to “Hiring Remotely: Interviewing Candidates,” a video lesson devoted to helping learners effectively interview job candidates from afar. This lesson is the second of three in the “Hiring Remotely” video course, which guides learners in attracting, interviewing, and onboarding top talent for remote positions. During this lesson, viewers will learn key steps to take before the interview, including testing the technology, wearing a professional outfit, and removing distractions. Learners will also consider how to overcome the obstacles associated with interviewing remotely by prioritizing communication and ending on a positive note. | BizLibrary |
| Hiring Remotely: Recruiting Stellar Applicants | Welcome to the “Hiring Remotely: Recruiting Stellar Applicants” video lesson meant to help learners encourage job seekers to apply for remote roles they need to fill. This lesson is the first of three in the “Hiring Remotely” video course, which guides learners in attracting, interviewing, and onboarding top talent for remote positions. In this lesson, viewers will learn the importance of establishing a strong company brand, seeking out the right skills for the job, and wisely advertising open positions. Learners will also consider the role of pre-employment tests and job trials in identifying the best person for a remote role. | BizLibrary |
| Hiring Remotely: Virtually Onboarding New Hires | Welcome to the “Hiring Remotely: Virtually Onboarding New Hires” video lesson intended to highlight best practices for making the remote onboarding experience an engaging and successful one. This lesson is the last of three in the “Hiring Remotely” video course, which guides learners in attracting, interviewing, and onboarding top talent for remote positions. Throughout this lesson, viewers will learn how to plan the virtual onboarding process so new hires have a clear structure to follow and hiring managers have a reliable schedule to turn to. Learners will also become familiar with simple steps for optimizing the virtual onboarding experience, from delivering a welcome pack to promoting collaborative learning to planning group gatherings. | BizLibrary |
| How to Onboard New Employees | A SHRM Foundation research study found that 1 in 25 employees left their new jobs because In today’s tight labor market, this can be very costly for most organizations and hiring managers. Learn about these practical and simple steps to take to ensure all employees have the right start with their onboarding experience. | BizLibrary |
| How to Prevent Job Ghosting | In a recent survey of job applicants, one in five admitted they accepted a job offer but never showed up for their first day of work. Learn how to prevent or minimize this from happening to you and your organization. | BizLibrary |
| Lawful Hiring* | This course focuses on lawful/effective interviewing skills, teaching how to determine qualifications using behavioral techniques, avoid unlawful questions/comments, select the best candidate, and document the selection. | Traliant |
| Laying Off and Redeploying People | HR Consultant Peter Wallbridge discusses with Eve Ash how to manage challenges and sensitivities surrounding layoffs and redeployment effectively. Peter explains the key is remaining consistent to policy. Peter Wallbridge provides useful advice, starting with policy, clarifying the structure and new roles, and preparing for a large scale change. He goes through the language to use, key questions and policy decisions, restructuring and voluntary resignation, the transition phase and emotions and resilience. | BizLibrary |
| Panel Interviews: Acing Your Panel Interview | Welcome to the “Acing Your Panel Interview” video lesson, which instructs learners on how to make a great impression during their panel interview. This lesson outlines preparatory steps learners should take to get ready for an impending panel interview. Then, it offers actionable tips for putting their best foot forward during the panel interview itself. Finally, this lesson explains how to follow up after the panel interview in an effort to stand out as a candidate. | BizLibrary |
| Panel Interviews: Conducting a Panel Interview | Welcome to the “Conducting a Panel Interview” video lesson meant to help employees participate effectively as a panelist in a panel interview. This lesson illustrates what a panel interview involves and highlights the advantages of leveraging panel interviews over one-on-one interviews when hiring a new employee. In addition, this lesson describes how to prepare for a panel interview, provides tips for successfully conducting the panel interview itself, and explains what to do after panel interviews are over. Ultimately, panelists should feel well-equipped to use panel interviews to find the perfect candidate for an open position at their organization. (Keyword: recruiting, application, applicant, hiring, interviewing) | BizLibrary |
| Recruiting and Hiring Veterans | Welcome to “Recruiting and Hiring Veterans,” a video lesson intended to help recruiters and hiring managers market their open job positions to veterans effectively and find the right candidates. Unintentionally, recruiters sometimes overlook veteran candidates because they don’t have the right buzzwords in their work experience. In the contemporary talent war, finding the right talent is difficult. But, with the tips from this lesson, recruiters will be able to communicate more productively with veteran candidates and hire highly qualified individuals. | BizLibrary |
| Recruiting Crash Course | Welcome to the “Recruiting Crash Course” intended to provide basic knowledge of the recruitment process from forecasting, to making a job offer, and everything in between. This course, comprising five video lessons, is designed to educate the viewer on the steps of the recruitment process and to make them better recruiters. Ultimately, the viewer of this course will be able to look at the recruiting process with a customer service mindset. And, they’ll be better equipped to recognize a great candidate when they see one. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Recruiting Crash Course: Be an Effective Interviewer | Welcome to the “Be an Effective Interviewer” video lesson, meant to provide a framework on finding the perfect candidate through the phone screening and in-person interview. This lesson is the fifth of five in the “Recruiting Crash Course” series, which is designed to educate the viewer on the steps of the recruitment process and to make them better recruiters. In this lesson, the viewer will learn about the process of phone screening—including red and green flags to look out for—and eight crucial steps to follow as an interviewer. Ultimately, the learner will be better equipped to interview effectively. | BizLibrary |
| Recruiting Crash Course: Job Postings | Welcome to the “Job Postings” video lesson, designed to describe each element of an effective job posting. This lesson is the second of five in the “Recruiting Crash Course” series, which is designed to educate the viewer on the steps of the recruitment process and to make them better recruiters. In this lesson, the learner will be introduced to each vital element of the job posting, such as the job analysis and the job description. Ultimately, the viewer of this lesson will understand where to begin when creating a new job posting. | BizLibrary |
| Recruiting Crash Course: Legal Pitfalls in Recruiting | Welcome to the “Legal Pitfalls in Recruiting” video lesson, intended to describe legislation to be aware of when recruiting. This lesson is the fourth of five in the “Recruiting Crash Course” series, which is designed to educate the viewer on the steps of the recruitment process and to make them better recruiters. In this lesson, the viewer will learn about the differences between disparate impact and disparate treatment, the function of bona fide occupational qualifications, and questions that cannot be asked in an interview. | BizLibrary |
| Recruiting Crash Course: Sourcing Applicants | Welcome to the “Sourcing Applicants” video lesson, intended to describe the various sources for job applicants and what qualities to look for in said candidates. This lesson is the third of five in the “Recruiting Crash Course” series, which is designed to educate the viewer on the steps of the recruitment process and to make them better recruiters. In this lesson, the viewer will learn about key information about the main potential sources of applicants. Ultimately, the learner should have a broader perspective on where and how to source applicants. | BizLibrary |
| Recruiting Crash Course: The Recruitment Process | Welcome to “The Recruitment Process” video lesson intended to outline the basic steps and best practices for recruiting. This lesson is the first of five in the “Recruiting Crash Course” series, which is designed to educate the viewer on the steps of the recruitment process and to make them better recruiters. In this lesson, the viewer will learn about the vital steps in the recruitment process, the main types of recruiters, and best practices in recruiting. | BizLibrary |
| Recruiting Effective Managers | Selecting the right manager is one of the toughest and most important decisions an organization can make. Research shows that 82% of businesses fail to hire the right manager, leading to costly setbacks and poor team performance. In this video, psychologist Peter Quarry shares practical strategies to improve your recruitment decisions and avoid common mistakes. Learn how to identify candidates with the right skills, mindset, and leadership potential to succeed in the role. | BizLibrary |
| The Interviewing Process (Part 5 of 7): Conduct the Interview | Welcome to the "Interviewing Process" video series. This is the fifth video lesson in a series of seven, and it focuses on how to prepare for your interview by gathering information you need to make the right decision. So, it must be a structured, repeatable, efficient process. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| Veterans and the Job Search | Welcome to “Veterans and the Job Search,” a video lesson meant to help military veterans express their experience in the right way to get civilian jobs. When trying to enter the civilian sector, veterans often have difficulty determining what jobs they qualify for. Not only that, once they actually go to apply, they also don’t know how to frame their work experience strategically to secure the position. As a veteran, you need to be able to find a common language with recruiters and hiring managers. By describing their traits with the right words and knowing how to search for jobs effectively, veterans will have no trouble navigating the civilian job search. | BizLibrary |
| Virtual Interviewing for Managers | Welcome to the “Virtual Interviewing for Managers” course designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. This course, comprising six lessons, breaks down the virtual interviewing process and provides useful tips for organizations. Viewers can expect to learn things like the benefits of such a process, how to choose the best employee, crafting stellar questions, a general outline for the process, how to conduct the interview, and many additional tips and tricks. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDC for Society for Human Resource Management (SHRM), 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Virtual Interviewing for Managers: Choosing the Best Candidate for the Job | Welcome to the “Choosing the Best Candidate for the Job” lesson that is meant to help managers answer the question, “Is this person the right fit for the job and the company?” This lesson is the second of six in the “Virtual Interviewing for Managers” course, which is designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. In this experience, managers will learn to ask seven essential questions to help them figure out whether a candidate is worth hiring. | BizLibrary |
| Virtual Interviewing for Managers: Conducting a Successful Interview | Welcome to the “Conducting a Successful Interview” lesson that guides viewers through each step of conducting an interview. This lesson is the fifth of six in the “Virtual Interviewing for Managers” course, which is designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. In this experience, learners will be given a thorough explanation of each part of an interview and how to successfully complete them. By the end, organizations can feel more confident in their ability to efficiently run a virtual interview from start to finish. | BizLibrary |
| Virtual Interviewing for Managers: Crafting Essential Questions | Welcome to the “Crafting Essential Questions” lesson that provides hiring managers with a helpful guide for creating interview questions for a virtual work environment. This lesson is the third of six in the “Virtual Interviewing for Managers” course, which is designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. Viewers can expect to learn basic tips for creating good interview questions, as well as a few sample questions with brief explanations for each to get them started on their virtual interview journeys. | BizLibrary |
| Virtual Interviewing for Managers: Key Benefits | Welcome to the “Key Benefits” lesson that goes over why a remote interviewing process can be beneficial. This lesson is the first of six in the “Virtual Interviewing for Managers” course, which is designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. Viewers can expect to learn about what virtual interviewing consists of, how it differs from in-person interviewing, and some of the advantages it gives organizations. | BizLibrary |
| Virtual Interviewing for Managers: The Process | Welcome to the “The Process” lesson that goes over each stage in a typical interview process. This lesson is the fourth of six in the “Virtual Interviewing for Managers” course, which is designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. Learners will be given a brief description and helpful tips for each phase in the interview process including screening and the first, second, and third interviews. By the end, viewers will have an outline they can follow when creating their own virtual interview processes. | BizLibrary |
| Virtual Interviewing for Managers: Tips to Remember | Welcome to the “Tips to Remember” lesson that provides a few additional helpful tips for completing virtual interviews. This lesson is the final of six in the “Virtual Interviewing for Managers” course, which is designed to help companies, recruiters, and hiring managers excel at creating and implementing a remote interviewing process. By the end of this experience, viewers can use this knowledge and confidently apply it in their own virtual interviews to make the entire process more successful. | BizLibrary |
Hiring operations
| Course Name | Description | Partner |
|---|---|---|
| 15 Terms for Understanding Health Insurance | Welcome to the “15 Terms for Understanding Health Insurance” video lesson intended to introduce learners to the basics of health insurance. This lesson covers introductory terms that everyone should know, as well as describes the different types of coverage and important financial terms. Viewers of this lesson should have a more complete understanding of how health insurance functions as a whole. (Keywords: Affordable Care Act, employer waiting period, open enrollment period, qualifying life event, HMO, PPO, POS, HSA, premium, deductible, copay, coinsurance, COBRA, personal finance) | BizLibrary |
| 5 Strategies for Creating a Diverse Company Culture | This lesson provides five strategies for creating a more inclusive work environment. While there is not a specific roadmap to achieve an inclusive workplace, any step you take to further help employees feel valued and respected can greatly benefit your organization. If you already have an inclusion program in place, or are just getting started, these strategies can help your organization be a place where employees from all backgrounds feel welcomed. | BizLibrary |
| Accessibility for Ontarians with Disabilities Act (AODA) | Welcome to the “Accessibility for Ontarians with Disabilities Act (AODA)” course intended to give organizations and companies a foundational understanding of the requirements and rules put forth by the Accessibility for Ontarians with Disabilities Act, or AODA. This course, comprising six lessons, looks at each of the five laws set forth by the AODA: the Customer Service Standard, the Employment Standard, the Information and Communication Standard, the Transportation Standard, and the Design of Public Spaces Standard. After viewing this course, learners will know how their organization can better comply with the AODA to help build a more accessible future for everyone. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| AODA: The Customer Service Standard | Welcome to the “The Customer Service Standard” lesson intended to introduce organizations to the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act, or AODA. This lesson is the second of six in the “Accessibility for Ontarians with Disabilities Act (AODA)” course, which prepares businesses and organizations to better comply with the AODA’s five Standards. In this lesson, viewers will learn about the five types of barriers addressed by this law: physical, technological, communicative, organizational, and attitudinal. After viewing this lesson, viewers will understand the basic requirements under the Customer Service Standard of the AODA. | BizLibrary |
| AODA: The Design of Public Spaces Standard | Welcome to the “The Design of Public Spaces Standard” lesson intended to introduce organizations to the Design of Public Spaces Standard of the Accessibility for Ontarians with Disabilities Act, or AODA. This lesson is the last of six in the “Accessibility for Ontarians with Disabilities Act (AODA)” course, which prepares businesses and organizations to better comply with the AODA’s five Standards. In this lesson, viewers will learn about the definition of “public space” under this law, who is liable to comply, and some requirements as stipulated in the legislation. Viewers will walk away from this lesson with a stronger grasp on how to help their organization make more accessible public spaces. | BizLibrary |
| AODA: The Employment Standard | Welcome to the “The Employment Standard” lesson intended to introduce organizations to the Employment Standard of the Accessibility for Ontarians with Disabilities Act, or AODA. This lesson is the third of six in the “Accessibility for Ontarians with Disabilities Act (AODA)” course, which prepares businesses and organizations to better comply with the AODA’s five Standards. In this lesson, viewers will learn about the requirements for company recruiting, interviewing, and hiring processes, as well as the required documentation under this Standard. After viewing this lesson, viewers will have actionable steps to help them better meet the basic requirements of the Employment Standard of the AODA. | BizLibrary |
| AODA: The Four Guiding Principles | Welcome to the “The Four Guiding Principles” lesson intended to introduce organizations to the Accessibility for Ontarians with Disabilities Act, or AODA. This lesson is the first of six in the “Accessibility for Ontarians with Disabilities Act (AODA)” course, which prepares businesses and organizations to better comply with the AODA’s five Standards. In this lesson, viewers will learn the definition of disability under the AODA, who the law applies to, and the four guiding principles of this legislation: dignity, independence, integration, and equal opportunity. After viewing, learners will walk away with a better understanding of why the AODA is so important and how to better prepare for compliance. | BizLibrary |
| AODA: The Information and Communication Standard | Welcome to the “The Information and Communication Standard” lesson intended to introduce organizations to the Information and Communication Standard of the Accessibility for Ontarians with Disabilities Act, or AODA. This lesson is the fourth of six in the “Accessibility for Ontarians with Disabilities Act (AODA)” course, which prepares businesses and organizations to better comply with the AODA’s five Standards. In this lesson, viewers will learn about the requirements under this law. Also covered is an in-depth discussion about accessible formats and communication supports, including how to better implement them into company policy. After viewing this lesson, learners will have a better understanding of how their company can comply with the Information and Communication Standard of the AODA. | BizLibrary |
| AODA: The Transportation Standard | Welcome to the “The Transportation Standard” lesson intended to introduce organizations to the Transportation Standard of the Accessibility for Ontarians with Disabilities Act, or AODA. This lesson is the fifth of six in the “Accessibility for Ontarians with Disabilities Act (AODA)” course, which prepares businesses and organizations to better comply with the AODA’s five Standards. In this lesson, viewers will learn about the two types of recognized transportation companies under this law, conventional and specialized, as well as their corresponding rules, regulations, and requirements. After viewing this lesson, learners will be better equipped to help their organization comply with the Transportation Standard of the AODA. | BizLibrary |
| Basics of the 340B Drug Pricing Program | Welcome to the “Basics of the 340B Drug Pricing Program” video lesson intended to help learners understand the foundations of the 340B Drug Pricing Program. This lesson covers the purpose of 340B, important terms used universally in the program, and the mandated requirements of 340B. You will also learn about the many responsibilities of 340B program participants. | BizLibrary |
| Be Family Friendly | Organizations are increasingly aware that being family-friendly means providing facilities for new parents to nurse babies, allowing staff time to care for sick family members, and even putting on celebration days for employees’ partners and children. Employers of choice recognize all staff are valuable, thereby making provision to enable people with care obligations to keep working, while not inconveniencing other staff. | BizLibrary |
| Boosting Employee Retention | Welcome to the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. This course, which comprises seven video lessons, defines and explains how to create a high-performance work system, as well as discusses the costs and causes of employee turnover. In addition, it covers pay for performance plans and explains how to gather and analyze employee satisfaction data. Finally, viewers will learn how to create a culture that promotes work-life balance and examine some advanced strategies for improving employee retention. After viewing this video lesson, learners should understand the factors that drive retention and have the tools necessary to reduce turnover at their organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Bringing Employees Back after Working from Home | Welcome to the “Bringing Employees Back after Working from Home” video lesson created to help leaders facilitate a thoughtful and safe back-to-work plan. During this lesson, you’ll learn about employees’ reluctance to return to work full time and explore the possibility of compromising with a hybrid workplace. Next, this lesson covers key elements that should be addressed in a reentry plan, including sanitation, social distancing, and mask wearing. You’ll even learn how to deal with an employee who doesn’t want to wear a mask! Finally, this lesson highlights additional leadership considerations, from communicating effectively with employees to faithfully following policies to having a re-exit plan in case COVID cases spike. (Keywords: COVID-19, Coronavirus, pandemic, reentry, re-entry) | BizLibrary |
| Create a Culture of Pride | In this program, we learn how employers can create a culture of pride. Employees’ engagement rises dramatically when they feel they work in a culture that values them as individuals and provides learning opportunities and flexible work arrangements. They particularly value being in an organization that is making a difference in the community, and which cares for its staff. | BizLibrary |
| Create a Warm Welcome | Walking into a new workplace is intimidating, irrespective of how often you’ve done it. Organizations can help new starters settle in quickly if they provide helpful information, set them up with all they need, and are friendly and approachable. They need a proper onboarding process, making sure to welcome everyone including new virtual co-workers, facilitating proper introductions, providing a “buddy” who will answer questions, and above all being warm and friendly. | BizLibrary |
| Culture Cure: Analyzing Survey Data and Developing a Plan | Welcome to the “Analyzing Survey Data and Developing a Plan” lesson, which bridges the gap between data and creating recommendations from the data. This lesson is the seventh of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing this lesson, learners will understand how to share survey results, review data and recommendations, and establish objectives. | BizLibrary |
| Culture Cure: Auditing HR Practices for Culture and People | Welcome to the “Auditing HR Practices for Culture and People” lesson, which outlines how to perform an audit of the organization’s processes to see how they contribute to the workplace culture. This lesson is the eighth of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will know what data to collect for an audit and how to develop a report afterwards. | BizLibrary |
| Culture Cure: Behavior in a Damaged Culture | Welcome to the “Behavior in a Damaged Culture” lesson, which discusses the types of counterproductive work behavior and cycles of bad behavior. This lesson is the third of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will be familiar with the behaviors some people exhibit when they’re unhappy at work and understand that those behaviors are the result of an organizational culture problem. | BizLibrary |
| Culture Cure: Conducting an Employee Survey | Welcome to the “Conducting an Employee Survey” lesson, which details the best types of surveys to understand company culture. This lesson is the sixth of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will be aware of which survey tools will most benefit them, and how to avoid invalid results. | BizLibrary |
| Culture Cure: Culture Is Everybody's Responsibility | Welcome to the “Culture Is Everybody’s Responsibility” lesson, which investigates how individuals play a role in maintaining and influencing workplace culture. This lesson is the fifth of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will walk away with a sense of ownership and accountability for their organization’s culture. | BizLibrary |
| Culture Cure: Develop New Core Values | Welcome to the “Develop New Core Values” lesson, which discusses where organizations falter in turning core values into core competencies. This lesson is the ninth of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will be aware of how values can be tied to knowledge, skills, and abilities and give employees a way to participate in the creation of core values. | BizLibrary |
| Culture Cure: How Organizational Culture Can Become Damaged | Welcome to the “How Organizational Culture Can Become Damaged” lesson, which examines the factors that can harm workplace culture. This lesson is the second of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will understand how setting expectations around behavior and holding people accountable help prevent a culture from becoming damaged over time. | BizLibrary |
| Culture Cure: Introduction | Welcome to the “Introduction” lesson, which describes what viewers can expect to learn from this course and gives insight into Catherine’s experience with toxic work environments. This lesson is the first of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. | BizLibrary |
| Culture Cure: Programs and Systems to Support Change | Welcome to the “Programs and Systems to Support Change” lesson, which reviews some programs that can help the organization embrace change. This lesson is the 10th of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will be aware of the array of programs that can help them handle teams resistant to change, and how they can be applied to the workforce. | BizLibrary |
| Culture Cure: Sustaining Change | Welcome to the “Sustaining Change” lesson, where Catherine encourages leaders to offer training and resources to their employees about organizational culture. This lesson is the last of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will be inspired to embrace the importance of a respectful work culture, and the responsibility of creating and maintaining one. | BizLibrary |
| Culture Cure: The Change Management Journey | Welcome to “The Change Management Journey” lesson, which outlines the four phases of the change journey, and how employees experience changes at work. This lesson is the 11th of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will understand the forces behind resistance to change, how to communicate to their teams about change, and how to encourage adoption of organization change. | BizLibrary |
| Culture Cure: The Cost of Damaged Culture vs. ROI of a Positive Culture | Welcome to the “The Cost of Damaged Culture vs. ROI of a Positive Culture” lesson, in which Catherine makes the business case for a positive work culture. This lesson is the fourth of 12 in the “Expert Insights: The Culture Cure with Catherine Mattice” course, which outlines how businesses can heal a toxic work environment and promote positive culture change. After viewing, learners will understand why creating a positive work environment makes good business sense for everyone in the organization. | BizLibrary |
| Cutting Edge Communication: Looking at Employment Contracts | Sanjay is the union rep for Cutting Edge employees. He is not happy about their employment contracts or the new “at will” conditions announced by Carol and Marcus. Some of the staff are shocked when they receive their latest “contracts” and learn they are only for a week at a time. Sanjay stresses the importance of reading a contract carefully and being familiar with the terminology before signing anything. Carol is unimpressed, pointing out there are always others looking for a job. Sam does a practice contract negotiation with Casey who gives in to all his demands. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Transforming SILOS | "“SILO cultures are closed and fragmented. Teams that share and care are happier.” TRANSFORM THE SILO CULTURE Don't remain closed and stuck INSTEAD: Take time to build the team Don't focus only on your needs INSTEAD: Listen and share Don't work in fragmented groups INSTEAD: Develop talent and work together Don't get defensive about change INSTEAD: Create a unified open culture S – Stuck I – Inside L – Limited O – Outlook TRANSFORM SILO TO OLIS O – Opportunity L – Listen I - Invite S – Share" Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Unions and Collective Bargaining | Tammy isn’t sure how she feels about striking over pay and conditions. Collective bargaining, as Carol points out, is when employers and employees meet to discuss the terms of their collective agreement. Marcus tries to persuade Serena that the collective agreement for Cutting Edge staff is fair; however, Serena is unconvinced – noting that there is a strike going on. Marcus and Serena call staff together to discuss the problem, with the aim being “communicate, not escalate”. Meanwhile Carlos practices bargaining for better work conditions with Dion. Marcus placates Casey who led the strike because everyone ignored her pet’s death anniversary. Updated in 2019 | BizLibrary |
| Employee Retention (Part 1 of 7): Building a High-Performance Work System | Welcome to the “Employee Retention: Building a High-Performance Work System” video lesson meant to explain what a high-performance work system is and why it’s important. This video lesson is the first of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. In this lesson, learners will come to understand how high-performance work systems relate to employee retention. Viewers will also learn about key theories regarding employee satisfaction and motivation—and lack thereof. | BizLibrary |
| Employee Retention (Part 2 of 7): Costs and Causes of Employee Turnover | Welcome to the “Employee Retention: Costs and Causes of Employee Turnover” video lesson intended to help learners calculate their organization’s turnover rate and the associated costs. This video lesson is the second of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. Throughout this lesson, learners will focus on major factors to consider in computing the cost of turnover. In addition, viewers will learn five major reasons why employees decide to leave and possible solutions for those issues. | BizLibrary |
| Employee Retention (Part 3 of 7): Compiling Employee Satisfaction Data | Welcome to the “Employee Retention: Compiling Employee Satisfaction Data” video lesson meant to reinforce the importance of collecting and analyzing employee satisfaction data. This video lesson is the third of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. During this lesson, learners will receive recommendations for the two best options for gathering employee satisfaction data: exit interviews and employee surveys. | BizLibrary |
| Employee Retention (Part 4 of 7): Essential Factors | Welcome to the “Employee Retention: Essential Factors” video lesson intended to highlight elements that can critically affect employee retention. This video lesson is the fourth of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. In this lesson, viewers will learn about factors that can be used to supplement their compensation plan and that can drive retention. Ultimately, learners should understand that having a fair and structured compensation plan is an essential component of a retention plan but isn’t enough on its own. | BizLibrary |
| Employee Retention (Part 5 of 7): Pay for Performance Plans | Welcome to the “Employee Retention: Pay for Performance Plans” video lesson meant to explore how PFP plans can help improve employee retention. This video lesson is the fifth of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. During this video lesson, viewers will learn the definition of pay for performance and review three types of PFP plans. In the end, learners should understand what a PFP plan must include to be truly effective in driving retention. | BizLibrary |
| Employee Retention (Part 6 of 7): Promoting Work-Life Balance | Welcome to the “Employee Retention: Promoting Work-Life Balance” video lesson intended to emphasize the relationship between employee retention and an organization’s commitment to work-life balance. This video lesson is the sixth of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. Throughout this lesson, viewers will learn the importance of creating an individual approach to work-life balance as opposed to a strictly systems approach. Learners will also receive tips for improving employee work-life balance and maintaining a culture that supports that value. | BizLibrary |
| Employee Retention (Part 7 of 7): Advanced Strategies | Welcome to the “Employee Retention: Advanced Strategies” video lesson meant to provide useful ideas for improving employee retention. This video lesson is the last of seven in the “Boosting Employee Retention” video course, which provides actionable advice on how to hold on to your organization’s high-performing employees. In this lesson, learners will become aware of the importance of a good supervisor in retaining employees. In addition, viewers will learn about the roles of outcome fairness, job enrichment, and empowerment in retention and examine examples of creative retention strategies from Fortune’s “100 Best Companies to Work For.” | BizLibrary |
| Employee Retention Crash Course | Welcome to the “Employee Retention Crash Course” meant to give you a foundational understanding of employee retention and how to improve it at your organization. This video course, which comprises four video lessons, highlights the negative impact of high turnover and the advantages of high retention. In addition, it describes common causes of turnover and provides strategies for evaluating what’s prompting people to leave your workplace. Finally, this lesson offers several action steps for retaining key talent at your organization. | BizLibrary |
| Employee Retention Crash Course: Causes of Turnover | Welcome to the “Employee Retention Crash Course: Causes of Turnover” video lesson meant to shed light on what commonly leads employees to leave an organization. This lesson is the second of four in the “Employee Retention Crash Course,” which provides a foundational understanding of employee retention and describes how to improve it at your organization. Throughout this lesson, viewers will learn how elements such as workload; quality of feedback; and, of course, management (among other things) can have a strong impact on turnover. | BizLibrary |
| Employee Retention Crash Course: Tips for Improving Retention | Welcome to the “Employee Retention Crash Course: Tips for Improving Retention” video lesson meant to help learners reduce the number of employees leaving their organization. This lesson is the last of four in the “Employee Retention Crash Course,” which provides a foundational understanding of employee retention and describes how to improve it at your organization. In this lesson, viewers will become familiar with nine key tips to keep in mind as they develop their employee retention strategy. | BizLibrary |
| Employee Retention Crash Course: What’s Driving Turnover at Your Organization? | Welcome to the “Employee Retention Crash Course: What’s Driving Turnover at Your Organization?” video lesson intended to guide learners in pinpointing the primary causes of turnover at their own workplace. This lesson is the third of four in the “Employee Retention Crash Course,” which provides a foundational understanding of employee retention and describes how to improve it at your organization. During this lesson, viewers will learn the value of leveraging self-evaluation, exit interviews, employee surveys, and online reviews to better understand what’s prompting turnover at their organization. | BizLibrary |
| Employee Retention Crash Course: Why You Should Care | Welcome to the “Employee Retention Crash Course: Why You Should Care” video lesson intended to explain why it’s important to create an employee retention strategy. This lesson is the first of four in the “Employee Retention Crash Course,” which provides a foundational understanding of employee retention and describes how to improve it at your organization. In this lesson, learners will come to recognize the steep cost of employee turnover and learn the primary benefits of maintaining high retention. | BizLibrary |
| Exit Interviews | Welcome to the “Exit Interviews” video course, which sheds light on the interviews designed to gain insight from employees departing from the organization. This course, comprising three video lessons, highlights the importance of exit interviews, explains how to implement an exit interview program, and provides tips for conducting exit interviews effectively. In addition, viewers will learn how to make the most of their own exit interview when they quit their job and move on to a different organization. Ultimately, learners should understand why exit interviews are so important for boosting employee retention and improving the organization overall. | BizLibrary |
| Exit Interviews: Conducting Effective Exit Interviews | Welcome to the “Exit Interviews: Conducting Exit Interviews” video lesson intended to guide HR representatives in leading an effective exit interview. This lesson is the second of three in the “Exit Interviews” video course, which sheds light on the interviews designed to gain insight from employees departing the organization. During this lesson, viewers will learn key interviewer tips, such as cultivating an appropriate environment, having the right attitude, and maintaining confidentiality. In addition, learners will become familiar with helpful exit interview questions to ask. Ultimately, viewers should feel confident in their ability to gather meaningful insights from exit interviews they conduct. | BizLibrary |
| Exit Interviews: Making a Difference with Your Exit Interview | Welcome to the “Exit Interviews: Making a Difference with Your Exit Interview” video lesson meant to help departing employees make a positive impact before they leave. This lesson is the last of three in the “Exit Interviews” video course, which sheds light on the interviews designed to gain insight from employees departing the organization. Throughout this lesson, learners will review the value of exit interviews and consider key points for acing them. In the end, learners should understand the importance of providing honest, constructive, and meaningful feedback to help make the workplace better for those they’re leaving behind. | BizLibrary |
| Exit Interviews: The Value of Exit Interviews | Welcome to the “Exit Interviews: The Value of Exit Interviews” video lesson meant to emphasize how exit interviews can help an organization become the best that it can be. This lesson is the first of three in the “Exit Interviews” video course, which sheds light on the interviews designed to gain insight from employees departing the organization. In this lesson, viewers will learn what exit interviews are and why they’re significant, as well as how to implement an effective exit interview program for the organization. | BizLibrary |
| Expert Insights: The Culture Cure with Catherine Mattice | Welcome to “The Culture Cure with Catherine Mattice” Expert Insights course that outlines the journey from a damaged culture to a positive one from a consultant who specializes in turning around toxic work environments. This course examines the behavior present in a damaged work environment, plus how businesses can audit their practices and values to promote needed change. After watching this course, viewers will understand the dangers of a toxic work culture and how they can support positive change in their organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| FAIR Culture | FAIR Culture is a video that explains the four key attributes for all team members to ensure everyone is friendly, accepting, impartial and respectful. All workplaces have a culture that shapes how things get done, how people interact and engage with each other, and what is appropriate and acceptable behavior. The workplace culture is determined by the organization’s values and how these are put into practice. Some workplaces can be intimidating and unfriendly, unfair or unsafe. In this video psychologist Eve Ash explains what it means to have a FAIR workplace culture – Friendly, Accepting, Impartial and Respectful. | BizLibrary |
| Family/Medical Leave* | This course covers federal, state, and local laws requiring family/medical leave, and your organization’s policies, including manager obligations. | Traliant |
| Fostering Psychological Safety at Work | Psychological safety is a crucial factor in determining a team's likelihood of success. Employees are often reluctant to engage in behaviors that could negatively influence how others perceive their competence. In this course, you’ll learn strategies to build psychological safety and gain the rewards of a trusting environment. | BizLibrary |
| Health Hazards at Work: Maintaining Employee Privacy | Welcome to the "Health Hazards at Work" video course, meant to help workplaces be more aware of health hazards to create a safer work environment for everyone. This video lesson describes the importance of the ensuring employee privacy and methods for doing so effectively. | BizLibrary |
| How to Prevent Quiet Quitting | Quiet quitting is a new term that describes when employees do not resign from their jobs but decide not to invest any extra or additional effort into their work. This is generally caused by job burnout. This video covers how to prevent or minimize the impact of quiet quitting. by reducing the factors that cause occupational burnout. | BizLibrary |
| How to Terminate Someone with Poise | This “how to” video series hosted by Craig Robbins, a seasoned leadership coach and career expert, offers a comprehensive guide on handling one of the most challenging situations in any professional setting: employee terminations. Throughout the series, Robbins covers the nuances of preparing for, conducting, and concluding termination meetings with dignity and clarity. Viewers will learn how to thoroughly plan the logistics and communications of a termination, manage the day-of meetings with confidence, and effectively address small and large groups. This series is an essential resource for anyone looking to handle terminations with care, respect, and poise. | BizLibrary |
| How to Terminate Someone with Poise: How to Develop a Communication Plan | Join Craig Robbins, a seasoned leadership coach, and career expert, as he explains how to communicate with confidence, clarity, and empathy using his helpful tips on nonverbal cues and emotional readiness, ensuring your message is received with the respect it warrants. | BizLibrary |
| How to Terminate Someone with Poise: How to Handle Large Group or Virtual Termination Meetings | Join Craig Robbins, a seasoned leadership coach and career expert, as he teaches how to adapt your termination message to various environments, from large group layoffs to intimate virtual meetings with remote workers, ensuring clear and respectful communication tailored to each unique scenario. | BizLibrary |
| How to Terminate Someone with Poise: How to Manage Conflict | Join Craig Robbins, a seasoned leadership coach and career expert, as he shows how to handle conflict gracefully during terminations. He emphasizes the importance of focusing on objective facts to maintain a calming demeanor that can guide the conversation constructively. | BizLibrary |
| How to Terminate Someone with Poise: Introduction | Join Craig Robbins, a seasoned leadership coach and career expert, as he unveils critical strategies and pitfalls in navigating the tough conversations around termination events, setting the stage for a series packed with invaluable insights. | BizLibrary |
| How to Terminate Someone with Poise: Summary & Conclusion | Join Craig Robbins, a seasoned leadership coach and career expert, with a recap of the content from the various videos. This includes the essential planning and execution tips, emphasizing the importance of preparation, rehearsing, and maintaining a calm demeanor to navigate these difficult conversations smoothly. | BizLibrary |
| How to Terminate Someone with Poise: What NOT to Do or Say in a Termination Meeting | Join Craig Robbins, a seasoned leadership coach and career expert, as he explains what to avoid in termination meetings, such as unplanned wandering, procrastination, and personal biases, to help maintain professionalism and credibility in these difficult conversations. | BizLibrary |
| How to Terminate Someone with Poise: What to Do Before the Termination Meeting | Join Craig Robbins, a seasoned leadership coach and career expert, as he explains how to master the art of termination with meticulous planning and a solid communication strategy, ensuring everything from the setting to the delivery is impeccably organized to maintain professionalism and clarity. | BizLibrary |
| How to Terminate Someone with Poise: What to Do the Day of the Termination Meeting | Join Craig Robbins, a seasoned leadership coach and career expert, as he helps you step confidently into the termination day equipped with rehearsed key messages and refined body language, ready to address and listen effectively, ensuring clarity and support through this challenging process. | BizLibrary |
| HR Workplace Investigations | Welcome to the “HR Workplace Investigations” video lesson intended to help HR professionals and other business leaders navigate the complex process of workplace investigations. This lesson specifies when workplace investigations are required and walks through the investigation process step by step. After watching this lesson, the viewer should feel confident they can properly handle a workplace investigation. Plus, they’ll have additional tips regarding things to watch out for throughout the process. (Tags: harassment, legal, whistleblowing) | BizLibrary |
| Human Trafficking Awareness and Prevention | Welcome to the “Human Trafficking Awareness and Prevention” video lesson intended to help learners understand the horrific crime of human trafficking. Learn about what human trafficking is, the warning signs to be aware of, and how shady companies can be involved in the crime. This lesson includes tips on what to do when you notice signs of trafficking within your company and prevention methods to apply to your business. This content is also translated in Spanish. | BizLibrary |
| Hygiene Policy | Welcome to the “Hygiene Policy” video course intended to help learners understand the basics of good workplace hygiene. This short series, which comprises two video lessons that can be viewed separately or in order, addresses a guide to good personal and workplace hygiene and guidelines for appropriate workplace appearance. Though it may seem like basic information, these lessons bring up important tips applicable to all work environments. Take the time to brush up on your basic hygiene! | BizLibrary |
| Hygiene Policy: A Guide to Good Hygiene | Welcome to “A Guide to Good Hygiene,” a video lesson meant to help learners understand the basics of good hygiene at work. This video lesson is part of the “Hygiene Policy” series, which explains how hygiene and proper personal appearance affect the workplace. During this lesson, viewers will learn about workplace hygiene guidelines and employer considerations surrounding hygiene, which includes protected classes and the Americans with Disabilities Act. By the end, everyone should better understand the importance of a healthy and clean physical workspace. | BizLibrary |
| Hygiene Policy: A Guide to Personal Appearance | Welcome to “A Guide to Personal Appearance,” a video lesson intended to highlight the significance of personal appearance at work. This video lesson is part of the “Hygiene Policy” series, which is a short series explaining how hygiene and proper personal appearance affect the workplace. During this lesson, viewers will learn about acceptable appearance for your workplace, examples of a formalized dress code, and how your appearance does make a difference. | BizLibrary |
| Implement Policies for Work-Life Balance | Organizations who value their staff don’t encourage burnout by way of demonstrating a commendable work ethic. Long hours don’t always equal great output. Devising policies for maintaining work-life balance enables employers, staff and contractors to determine the arrangements that suit all parties. | BizLibrary |
| Keeping Your Workplace Secure | Welcome to the “Keeping Your Building Secure” video lesson intended to teach viewers the best actions for keeping their workplace safe to protect the security of its people and data. This lesson describes the importance of protecting data. It also highlights building security best practices and explains how to protect both digital and physical data. Ultimately, after viewing this lesson, learners should know what they need to do to keep access to their building and their work’s private data restricted from others. (Keyword: secure building access control system, data security level 3) | BizLibrary |
| Make the Workplace Desirable | See the advantages of using color, fun office fit-outs and an environment that’s informal, liberating, friendly and inclusive. Provide private breakout areas where people can decompress, watch the news, mind children or make confidential phone calls. Remote workers can join the fun by instigating / participating in live Q&A sessions with the CEO, online trivial pursuit challenges, making podcasts or collaborating in engaging presentations making use of Zoom. It’s a good way for people working in different geographic locations to get to know each other, and the places where they live. | BizLibrary |
| Managing in a Union Environment: Changing How You Lead | Welcome to the “Managing in a Union Environment: Changing How You Lead” lesson designed to help managers experiencing a transition into a union work environment. This lesson explains standard management principles that should be followed no matter the environment, while also examining a few things that will likely be different. A few topics that are explored include collective bargaining agreements (CBAs), working with union stewards, just cause employment, knowing employees’ rights, and changing how you coach. By the end of this experience, viewers can expect to have a better understanding of union environments and have the ability the successfully navigate the transition. | BizLibrary |
| Managing in a Union Environment: The Do's and To Don'ts | Welcome to the “Managing in a Union Environment: The Do’s and Don’ts” lesson that gives viewers insight into managing in a union environment. This lesson will explore topics such as how to handle grievance processes, the importance of documentation, and having an awareness of employees’ rights and laws. By the end, expect to have a list of should and should not’s for effectively supervising union employees. | BizLibrary |
| Managing Military Leave: Serving Those Who Serve US | Welcome to “Military Leave: Serving Those Who Serve US,” a video lesson intended to explain the legal requirements when it comes to managing employees on military leave. Under the Uniformed Services Employment and Reemployment Rights Act (USERRA), leaves of absence are covered for employees who serve, have served, or will serve in the armed forces, National Guard, and reserves. In this lesson, you’ll learn more about the requirements under USERRA for everything from who’s eligible to payment and benefits to reinstatement. | BizLibrary |
| Media Relations: Improve Your Interviews | Welcome to the "Media Relations: Improve Your Interviews" video lesson intended to help viewers represent their organizations effectively when they speak to the media during interviews. Before this lesson dives into the best practices for interacting with the media, it first covers the main goal of media relations and the three groups involved. Ultimately, viewers should know how to prepare for an interview and convey a strategic message to the public through the media. (Keywords: public relations, strategic communication, press, news, crisis management, strategy) | BizLibrary |
| Mindful Transition: Is Two Weeks' Notice Enough? | Welcome to “Mindful Transition: Is Two Weeks’ Notice Enough?” This video lesson explains why the two weeks’ notice approach to leaving a job can be harmful to both the departing employee and the organization. Then, it offers the solution: a mindful transition program. By the end of this lesson, learners should understand what a mindful transition program entails, how it benefits employees and employers alike, and which companies should implement it. | BizLibrary |
| Mindful Transition: Normalizing Open Career Discussions | Welcome to “Mindful Transition: Normalizing Open Career Discussions”! This video lesson highlights the value of establishing a culture where employees feel comfortable candidly discussing their careers. Ultimately, viewers of this lesson should understand the steps for launching a mindful transition program, from incorporating it in the hiring process to addressing problems head on. | BizLibrary |
| Navigating Employee Separations | Welcome to the “Navigating Employee Separations” video lesson, which describes the four types of employee separation. In this lesson, viewers will learn about resignation, termination, abscondment, and layoffs and review how to deal with each situation. Ultimately, learners should understand basics regarding notice, documentation, severance packages, decision-making, and communication when it comes to employee separation. | BizLibrary |
| Negotiating a Phased Retirement Plan | Welcome to “Negotiating a Phased Retirement Plan,” a video lesson meant to help you understand what phased retirement is and how to gain buy-in from your employer. From this lesson, you’ll learn about the benefits of phased retirement for both employees and their employers. Then, you’ll learn how you, as an individual worker, can make your case for a phased retirement plan of your own. | BizLibrary |
| Reward and Remuneration | Expert HR Consultant Peter Wallbridge explains that the key to consistency and transparency can be found through maintaining fair and thorough strategy and policies. Peter explains to Eve Ash the importance of clarifying principles and policy, investigating the competitive marketplace, and knowing your capacity to pay. Define what constitutes the package and maintain transparency and consistency when it comes to remuneration, special allowances and premiums and creative benefits. Peter describes the remuneration cycle and insists the policy is the basis for discussions. | BizLibrary |
| Romantic Relationships Between Supervisors and Employees | Welcome to the "Romantic Relationships Between Supervisors and Employees" video lesson intended to teach learners the various issues that can arise for an organization when supervisors and employees are in a romantic relationship, as well as how to reduce the risks associated with romances at work. This lesson covers the claims that can arise from workplace relationships and the laws associated with them, as well as what best practices employers should put in place to mitigate any risk. Ultimately, employers should feel more knowledgeable about the potential issues they may need to address with romantic relationships and how to face them head-on when love is on the line. | BizLibrary |
| Rules for Discussing Politics at Work | It’s natural to chat with colleagues at work and there’s not necessarily anything wrong with a little back-and-forth about political issues. However, those conversations have the potential to go wrong pretty quickly if everyone does not stick to some basic standards. This lesson provides five rules to help keep things civil when having political discussions. These rules can help your team keep from creating an uncomfortable atmosphere when the topic of politics comes up. | BizLibrary |
| Scaling Culture: Organizational Alignment | True organizational alignment reaches beyond the walls of your company and impacts all your stakeholders, especially your customers. A strong, resilient, aligned culture becomes a potent message in the marketplace - a unified message instead of a contradictory one. Cultural and individual alignment need to work together for the long-term health of your company. There are several important practices to foster company-wide alignment for your employees and stakeholders. The most impactful and far-reaching is autonomy - equipping your people to make the best possible decisions and setting them free to do it. There are two sides to organizational alignment: cultural alignment of the organization overall, and individual alignment with each employee's own role. We’ll look at the distinguishing features of each, how to create them, and how they affect your company and your individual employees. Finally, I’ll show you how to make your alignment sustainable over time. Everyone should be held to the same standards as the CEO, in terms of alignment to your purpose, values, and big, hairy, audacious goal. And the CEO needs to be held to the same standard as everyone else. In a lot of companies, frontline staff are the only ones getting reviewed, and it's a one-way street. That's not fair. If your company is truly aligned and pulling in the same direction, then everyone must be accountable to everyone else. Module 6 is a framework designed to show you exactly: ● The foundation of organizational alignment ● Key components to create an alignment ● Language and communication for alignment ● How to run effective quarterly planning and strategy meetings ● Themes and gamification as a tool to get everyone aligned | BizLibrary |
| Stay Interviews (Part 1 of 4): Organizational Improvement | Welcome to the "Stay Interviews: Retaining Top Performers" video course meant to teach learners how to implement a successful stay interview program at their organization. This course, "Stay Interviews: Organizational Improvement," is the first of four. In this video lesson, learners will be introduced to the concept of a stay interview. They will learn what a stay interview is, what its purposes are, and why it is helpful. Viewers will also learn about the importance of trust when implementing a stay interview program, as well as what to avoid so the effort doesn’t fail. | BizLibrary |
| Stay Interviews (Part 2 of 4): Key Interview Questions | Welcome to the "Stay Interviews: Retaining Top Performers" video course meant to teach learners how to implement a successful stay interview program at their organization. This course, "Stay Interviews: Key Interview Questions," is the second of four. During this video lesson, learners will receive numerous sample questions for when they do their stay interviews. These include questions about satisfaction with the work, treatment of employees, career and personal development, supervisor effectiveness, and work-life balance. Also, viewers will learn about a few tips for approaching these topics and reacting to responses. | BizLibrary |
| Stay Interviews (Part 3 of 4): Conducting an Interview | Welcome to the "Stay Interviews: Retaining Top Performers" video course meant to teach learners how to implement a successful stay interview program at their organization. This course, "Stay Interviews: Conducting an Interview," is the third of four. From this lesson, viewers will learn the process for effectively conducting the stay interviews. Learners will also learn a few tips for ensuring the stay interviews are successful. | BizLibrary |
| Stay Interviews (Part 4 of 4): Implementing a Program | Welcome to the "Stay Interviews: Retaining Top Performers" video course meant to teach learners how to implement a successful stay interview program at their organization. This course, "Stay Interviews: Implementing a Program," is the last of four. In this lesson, viewers will learn key considerations for ensuring the right attitude is taken when it comes to implementing a stay interview program. Viewers will also learn useful tips for ensuring the stay interview program is as effective and successful as possible. | BizLibrary |
| Stay Interviews: Retaining Top Performers | Welcome to the "Stay Interviews: Retaining Top Performers" video course meant to teach learners how to implement a successful stay interview program at their organization. This course, which comprises four video lessons, explains what a stay interview is and why it is so important. In addition, it provides key questions to ask during stay interviews, as well as other tips for conducting the interview. Finally, the video course describes how to go about implementing a stay interview program that is effective and successful. | BizLibrary |
| Stop the Stigma of COVID-19 | Welcome to the "Stop the Stigma of COVID-19" video lesson intended to educate viewers on the harmful effects that stigmas can have on the affected groups and the people who hold them. This lesson dives into what stigmas are, why people hold false beliefs, and how to stop them. This lesson also covers basic facts from the CDC that can help you protect yourself against the coronavirus. Ultimately, viewers should understand the damage that stigmatizing people can do and why they should put a stop to stigmas at work and in their communities. (Keywords: covid, epidemic, pandemic, social distancing, safety, contamination, re-entry, reentry, awareness) | BizLibrary |
| Stop Work Authority: The Power to Prevent Incidents | Welcome! This video lesson, "Stop Work Authority: The Power to Prevent Incidents," is intended to empower employees to use SWA to stop unsafe activities. In this video lesson, viewers will learn the steps to take when a condition requires the use of SWA. They will also learn about SWA agreements, resolutions, feedback, and documentation. In the end, learners will understand that every worker has the right and responsibility to use SWA to stop unsafe acts and practices. | BizLibrary |
| Succession Planning | Welcome to the “Succession Planning” video course intended to help organizations understand and preserve their value with succession planning. This course, comprising four video lessons, will cover when (and why) you need to cross-train, a basic process for succession planning, the transition process when someone leaves, and the transfer of ownership of a business. After completing this course, learners should know why they need to prioritize succession planning and will have the knowledge they need to get started today. | BizLibrary |
| Succession Planning: 8 Steps for Success | Welcome to the "Succession Planning: 8 Steps for Success" video lesson designed to give viewers the overall process of succession planning. This lesson is the second of four video lessons in the “Succession Planning” course, which is intended to help organizations understand and preserve their value with succession planning. This lesson will teach learners the steps of succession planning, including tips on how to analyze key positions and evaluate how it’s working. | BizLibrary |
| Succession Planning: Prioritizing People Backup | Welcome to the "Succession Planning: Prioritizing People Backup" video lesson intended to help organizations and small businesses know why they need to cross-train their employees and prepare successors for key roles. This lesson is the first of four video lessons in the “Succession Planning” course, which is designed to help organizations understand and preserve their value with succession planning. This lesson covers examples of cross-training and when to use it over succession planning. After viewing, learners should be motivated to make sure all their positions have a backup plan. | BizLibrary |
| Succession Planning: Tips for a Smooth Transition | Welcome to the "Succession Planning: Tips for a Smooth Transition" video lesson, which dives deeper into the transition process of a particular job. This lesson is the third of four video lessons in the “Succession Planning” course, which is intended to help organizations understand and preserve their value with succession planning. This lesson will teach learners specific ways to facilitate an easy transition of a role from the incumbent to the new successor. It includes tips on how to make the process easier and how to address typical problems that may arise. | BizLibrary |
| Succession Planning: Transferring Ownership of a Business | Welcome to the "Succession Planning: Transferring Ownership of a Business" video lesson designed to educate viewers all about how to incorporate succession planning for ownership of a business. This lesson is the fourth of four video lessons in the “Succession Planning” course, which is intended to help organizations understand and preserve their value with succession planning. With small businesses in mind, this lesson will teach learners the importance of having an exit strategy, the steps to plan transferring ownership, and some common problems that may arise. Transferring ownership of a business is a difficult process, so this lesson hopes to make the process a little bit easier. | BizLibrary |
| The Massachusetts Equal Pay Act | Welcome to “The Massachusetts Equal Pay Act” video lesson designed to teach the viewer about the MEPA, which prohibits wage discrimination based on gender. This lesson describes when there can be allowable differences in pay under the MEPA and what employers can and cannot do. Also, the lesson provides a description of self-evaluations and how employees can file a complaint against their employer under the MEPA. | BizLibrary |
| The Workplace Excellence Series: Employer of Choice | "Employer of Choice is a program that demonstrates how to become a respected and award winning employer by focusing on creating a culture of pride, attracting the best talent, promoting a culture of development, and increasing the flexibility and adaptability of your organization. In this course, documentary case examples filmed in best practice organizations show how to successfully create the culture and successfully recruit and develop the best people. Once the program is completed, you will have learned six specific strategies to become an employer of choice and ensure your organization offers a great work culture and benefits that attract terrific employees. You will have learned the benefits are not necessarily financial; they are more to do with creating an environment that enables every employee to feel they have the opportunity to live up to their potential." Updated in 2020 | BizLibrary |
| The Workplace Excellence Series: Innovation and Continuous Improvement | "Innovation & Continuous Improvement is a program designed to inspire everyone to be creative, offer suggestions and make improvements. It is vital to refine and continually refresh your organization in order to move ahead. This course provides real life video case studies filmed in best practice organizations that value continuous improvement and develop a culture of innovation. Once the program is completed, you will have learned strategies to innovate and continuously improve at work. You will have learned to identify opportunities to improve, to use brainstorming to develop new ideas and to seek opportunities to learn from the best and replicate proven success strategies. When mistakes are made, you will allow for staff to learn from them and improve, and when success is achieved, ensure that it’s recognized and celebrated. Embrace change and revolutionize the way you conduct business." Updated in 2020 | BizLibrary |
| The Workplace Excellence Series: Vision and Values | Vision & Values is a program designed to demonstrate how to develop a powerful vision and values to motivate people and direct the business. In this course you will learn from real life video case studies of highly successful organizations demonstrating how they have established their vision and values and made them relevant to their businesses. You will learn how the vision is translated to each individual staff member and how values are embedded in the culture and demonstrated with actions. Once this program is completed you will have practical strategies to develop a powerful vision and values to motivate others. You will have learned to present a powerful vision with clear goals, to personalize your vision, and to align people to the changing vision. You will have learned to develop meaningful values that are demonstrated with actions, and built into the culture. Updated in 2020 | BizLibrary |
| Understanding and Respecting Compliance | Compliance isn’t just about rules, it’s about creating a safe, fair, and ethical workplace where everyone can thrive. When people understand and respect compliance, they contribute to a culture of trust, accountability, and innovation. In this insightful video, psychologist Eve Ash explains what compliance really means, why it matters, and how it underpins every part of a successful organization. You’ll explore how clear boundaries and standards support not just safety and legal requirements, but also respectful collaboration and creative progress. | BizLibrary |
HR and compliance
| Course Name | Description | Partner |
|---|---|---|
| Attracting and Keeping Top Talent | The full talent lifecycle — employer branding, sourcing, onboarding, retention — with evidence-based approaches. | Mission Fuel |
| Avoiding Conflicts of Interest | A clear framework for recognizing and managing situations where personal interests intersect with professional responsibilities — protecting both individual integrity and organizational trust. | Mission Fuel |
| Bias-Free Talent Acquisition | Evidence-based strategies for identifying and mitigating unconscious bias throughout recruiting and retention. | Mission Fuel |
| Black History: Context and Impact | The historical arc of Black American experience and its profound influence on culture, institutions, and workplace dynamics. | Mission Fuel |
| Building a Culture of Belonging | The critical link between diversity, inclusion, and belonging — why all three must be present for organizations to innovate, collaborate, and thrive. | Mission Fuel |
| Business Ethics in Practice | A working understanding of ethical business conduct through real-world case studies and decision frameworks. | Mission Fuel |
| Catalysts for Change | Empowers employees to become active participants in creating equitable workplaces and communities — advocacy, coalition building, sustainable action. | Mission Fuel |
| Celebrating AAPI Heritage | A rich exploration of Asian American and Pacific Islander contributions to American culture, history, and society — building awareness and inclusive workplace behaviors. | Mission Fuel |
| Courageous Conversations w/ Wood | A structured approach for engaging productively in sensitive and uncomfortable conversations across lines of difference. | Mission Fuel |
| Cross-Cultural Collaboration | A strategic framework for navigating cultural differences in international and diverse domestic work environments. | Mission Fuel |
| DEI Foundations | An accessible, thorough introduction to diversity, equity, and inclusion — their definitions, distinctions, and significance. | Mission Fuel |
| DEI in Action | From awareness to application. Frameworks and tools to analyze systems, advocate for equity, and create meaningful change. | Mission Fuel |
| Honoring Hispanic Heritage | A vibrant exploration of Hispanic and Latino history, traditions, and contributions through interactive, multimedia learning. | Mission Fuel |
| HR Fundamentals | The core functions, responsibilities, and best practices of HR — how it drives organizational success and engagement. | Mission Fuel |
| Inclusive Workplaces Year-Round | Beyond awareness events: practical tools for championing LGBTQ+ inclusion every day. Policies, allyship behaviors, and psychologically safe environments. | Mission Fuel |
| Integrity at Work | What workplace integrity means, why it matters, and how employees and leaders can build a culture of honest, accountable professional behavior. | Mission Fuel |
| Interviewing for Excellence | Structured interview frameworks, behavioral question techniques, and evaluation methodologies for better hiring decisions. | Mission Fuel |
| Managing Difficult Employees | Documentation strategies for performance/conduct issues. Progressive discipline models. | Traliant |
| Mastering Interview Formats | Seven distinct interview styles and their strategic applications | Mission Fuel |
| Navigating Workplace Ethics | Foundations of ethical decision-making in professional environments, built through scenario-based learning that develops the judgment and integrity to handle real-world dilemmas. | Mission Fuel |
| Own Your Career Path | Tools, mindset, and action plans for taking intentional ownership of professional development and career trajectory. | Mission Fuel |
| Preventing Harassment in the Workplace | Employee and manager responsibilities — recognition, reporting, and response protocols for a respectful workplace. | Mission Fuel |
| Recognizing Hidden Bias | Behavioral science research applied to surfacing, understanding, and interrupting the unconscious biases that shape workplace decisions. | Mission Fuel |
| Smart Health Insurance Decisions | Demystifying PPO, HDHP, and other plan structures — the knowledge to make confident, cost-effective benefits decisions. | Mission Fuel |
| The Ally Advantage | A practical roadmap for becoming an effective ally — amplifying voices, intervening in exclusionary behaviors, building lasting habits. | Mission Fuel |
| The Roots of the Pride Movement | A historically rich exploration of LGBTQ+ civil rights milestones | Mission Fuel |
| Understanding Implicit Bias w/ Eberhardt | A science-grounded examination of the origins and impact of implicit bias, with concrete strategies to promote fairness and equity. | Mission Fuel |
| Wage/Hour Fundamentals* | Compares FLSA with state laws on breaks, overtime, and exempt classifications. | Traliant |
| When and How to Involve HR | Navigating workplace challenges — when to self-resolve, when to escalate, and how to partner effectively with HR. | Mission Fuel |
| Women Who Shaped History | Honoring women leaders, advocates, and innovators whose contributions have shaped society and continue to inspire progress. | Mission Fuel |
| Workplace Safety Fundamentals | A comprehensive introduction to hazard identification, safety protocols, and emergency response. Covers OSHA basics, PPE, and a culture of safety across all environments. | Mission Fuel |
HR law
| Course Name | Description | Partner |
|---|---|---|
| 12 Tips for Ensuring GDPR Compliance | Welcome to the “12 Tips for GDPR Compliance” lesson that covers 12 topics to consider when becoming compliant with the GDPR. This lesson is the second of three in the ‘General Data Protection Regulation (GDPR)” series. This lesson gives information so that viewers know what they need to do in order in their own roles to be compliant. It covers topics like international compliance, how your organization can make sure it’s handling data management properly, and guidelines on privacy policies. By following these tips, the personal data your organization handles will be more secure. | BizLibrary |
| 911 at Your Door for Managers | There are all kinds of emergencies from the large to the small that we have to be prepared for in our industry. Let’s think about what a manager has to do if there is a police incident late one Saturday night. You will walk away from this course, better prepared in the event your community has an emergency you need to respond to. | BizLibrary |
| Accessing Your Medical and Exposure Records | Welcome to the "Accessing Your Medical and Exposure Records" video lesson meant to teach you about your rights and responsibilities when it comes to accessing your employee exposure and medical records. In this lesson, viewers will learn the basics of OSHA’s standard on accessing exposure and medical records and what the employer is required to do when it comes to preserving those records for each employee. | BizLibrary |
| Accommodating Disabilities in the Workplace | Welcome to the “Accommodating Disabilities” video course intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. This course, which comprises six video lessons, sheds some light on the Americans with Disabilities Act and explains how organizations should handle medical and/or disability-related leave requests. In addition, this course describes the appropriate etiquette for interacting with individuals living with disabilities and offers strategies for boosting the productivity of workers who have psychiatric disabilities. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Accommodating Disabilities: ADA Myth Busters | Welcome to “Accommodating Disabilities: ADA Myth Busters,” a video lesson devoted to clearing up common misconceptions regarding the Americans with Disabilities Act. This lesson is the second of six in the “Accommodating Disabilities” video course, which is intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. During this lesson, viewers will bust various ADA myths, including “Employers must hire unqualified individuals with disabilities,” “Employers must give people with disabilities special privileges,” and “The ADA is frequently misused by people with vague complaints.” Want to learn the truth behind these myths? Press play to find out! | BizLibrary |
| Accommodating Disabilities: ADA Overview | Welcome to “Accommodating Disabilities: ADA Overview,” a video lesson that provides a high-level overview of the Americans with Disabilities Act. This lesson is the first of six in the “Accommodating Disabilities” video course, which is intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. In this lesson, viewers will learn about the provisions of the ADA and what constitutes a disability. Learners will also become familiar with reasonable accommodations and the circumstances when they don’t have to be provided by an employer. Ultimately, learners should have a baseline understanding of what it takes to comply with the ADA! | BizLibrary |
| Accommodating Disabilities: Effective and Respectful Interaction | Welcome to “Accommodating Disabilities: Effective and Respectful Interaction,” a video lesson that serves as an etiquette guide for communicating and building relationships with people who live with disabilities. This lesson is the fifth of six in the “Accommodating Disabilities” video course, which is intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. During this lesson, viewers will learn specific do’s and don’ts for interacting with individuals living with various disabilities. Ultimately, learners should understand the importance of focusing on the person, not the disability, and using common courtesies. | BizLibrary |
| Accommodating Disabilities: Empowering Employees with Psychiatric Disabilities | Welcome to “Accommodating Disabilities: Empowering Employees with Psychiatric Disabilities,” a video lesson that offers useful strategies for energizing workers who struggle with productivity due to a psychiatric disability. This lesson is the last of six in the “Accommodating Disabilities” video course, which is intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. Throughout this lesson, viewers will learn what constitutes a psychiatric disability and consider accommodations employers can make to ensure employees living with psychiatric disabilities can perform comfortably and productively at work. | BizLibrary |
| Accommodating Disabilities: Medical and Disability-Related Leave | Welcome to “Accommodating Disabilities: Medical and Disability-Related Leave,” a video lesson dedicated to helping employers handle leave requests in accordance with federal and state laws. This lesson is the fourth of six in the “Accommodating Disabilities” video course, which is intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. In this lesson, learners will gain a basic understanding of the Americans with Disabilities Act, the Family and Medical Leave Act, and workers’ compensation laws and their role in leaves of absence from work. Learners will also explore a five-step checklist that can help them appropriately respond to medical and/or disability-related leave requests. | BizLibrary |
| Accommodating Disabilities: Opening Doors to All Candidates | Welcome to “Accommodating Disabilities: Opening Doors to All Candidates,” a video lesson meant to help employers ensure recruiting, interviewing, and hiring processes are fair for all applicants—regardless of whether they live with a disability. This lesson is the third of six in the “Accommodating Disabilities” video course, which is intended to help employers maintain a welcoming workplace where individuals living with disabilities can thrive. Throughout this lesson, learners will recognize the importance of reviewing current practices and procedures and making changes where necessary to ensure any individual—with or without a disability—can compete for a job. Viewers will also learn specific accommodations that should be made for applicants living with a disability and become familiar with best practices for handling interviews fairly and respectfully. | BizLibrary |
| ADA in a Nutshell — The "TAKEAWAY" for Managers™ | This is a conversational, easy-to-use program for managers that explains the Americans with Disabilities Act—its significance, and its requirements. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented. This 9-minute program concentrates on four key learning points and their “takeaways,” or sentence-long summations, to convey the spirit of ADA legislation, as well as focusing on how to comply with the law, so that managers can feel confident in providing more opportunity for employment to more qualified people, regardless of disability. "ADA in a Nutshell: The 'TAKEAWAY' for Managers" is a stand-alone program which may also be used in conjunction with the rest of "The 'TAKEAWAY' for Managers" series: "Can I Ask That?": Legal Interviewing; Diversity, Respect, and Legal Compliance; FMLA in a Nutshell; Discipline, Documentation and Termination; and Sexual Harassment. | BizLibrary |
| Antitrust Law | Welcome to the “Antitrust Law” video course meant to teach you all about the laws in place to protect consumers and promote competition in the marketplace. This course comprises three lessons, covering everything from what antitrust law entails to what actions you should avoid in order to ensure compliance. First, you’ll learn about the Sherman Antitrust Act and how antitrust law is enforced on national and international levels. Next, you’ll learn about certain activities, like bid rigging and affecting a price, that you should avoid when working with competitors. Finally, this course poses several scenarios to demonstrate how you can inadvertently restrain trade and use your power unfairly when interacting with competitors and customers. By completing this course, you’ll understand the basics of antitrust compliance and how to ensure your actions are within the lines of the law. | BizLibrary |
| Antitrust Law: Antitrust in Action | Welcome to “Antitrust in Action,” a video lesson meant to demonstrate how you might restrain trade and use your market power unfairly in interactions with customers and competitors. This lesson is the final of three in the “Antitrust Law” video course, which teaches you all about the laws in place to protect consumers and promote competition in the marketplace. No matter whether you’re part of a big organization or a small, family-owned company, you need to be compliant with antitrust law. In this lesson, you’ll see some examples of problematic behavior you have to steer clear of. By learning more about how you could potentially violate antitrust law, you’ll be able to ensure your conduct is totally above reproach. | BizLibrary |
| Antitrust Law: Antitrust Law Compliance | Welcome to the “Antitrust Law Compliance” video lesson meant to explain what NOT to do when working with competitors, as well as some activities to be on the lookout for, especially if you’re part of a large organization. This lesson is the second of three in the “Antitrust Law” video course, which teaches you all about the laws in place to protect consumers and promote competition in the marketplace. From price fixing to group boycotts, there are a lot of activities banned by antitrust law to ensure a competitive marketplace. Plus, there are some actions, like exclusive dealing and tying arrangements, that could be problematic, especially if you’re a large organization that holds monopoly power. By watching this lesson, you’ll be well on your way to understanding how to be compliant with antirust and fair competition laws. | BizLibrary |
| Antitrust Law: Federal and International Competition Law | Welcome to the “Federal and International Competition Law” video lesson intended to explain why antitrust laws were established, what they mean for organizations, and how they’re enforced locally and internationally. This lesson is the first of three in the “Antitrust Law” video course, which teaches you all about the laws in place to protect consumers and promote competition in the marketplace. Starting with the Sherman Antitrust Act, the U.S. has enacted legislation to minimize anticompetitive behavior in the marketplace. From this lesson, you’ll learn about what constitutes a violation based on the Sherman Antitrust Act, along with other competition laws, and how you could be penalized. | BizLibrary |
| Basic Incident Reporting | In this course we’ll talk about creating an incident reporting policy, go over guidelines you should have for documenting incidents, and give an example of how you’d report an incident. | BizLibrary |
| California Human Trafficking | Welcome to the “California Human Trafficking” video course meant to describe what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. This course comprises four lessons that help you become more aware of human trafficking and child exploitation that might be occurring in your hotel and motel. You’ll also learn how to respond in a way that doesn’t jeopardize your safety or the safety of the potential victims. Lastly, you’ll get an overview of methods you can implement in your own workplace to help proactively put a stop to human trafficking. To help ensure legal compliance, this course was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: AB 2034, SB 970, hotels, motels, emergency preparedness) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| California Privacy Rights Act (CPRA): What You Need to Know | Welcome to the “California Privacy Rights Act (CPRA): What You Need to Know” lesson intended to help learners get up to speed on the California Privacy Rights Act legislation that expands on the CCPA, California’s Consumer Privacy Act. This lesson covers the basics of the CCPA—which is being replaced by the CPRA on January 1st, 2023 but applies to all data collected in 2022. It also covers what rights are granted to California residents, which actions are covered by the bill, and which organizations are subject to the CPRA. You will even hear what actions any organizations who do business in California or with California residents may need to take now to be compliant with the expansions on data privacy. | BizLibrary |
| Canada’s Antitrust Competition Act | Welcome to the “Canada’s Antitrust Competition Act” course designed to help employees learn about Canada’s Competition Act. This course, comprising four lessons, explains the importance of competition to the economy, outlines the offences covered by the Competition Act, and describes how a business should construct a compliance program. After completing this course, viewers will be able to identify competition offences and develop a comprehensive compliance program to protect your business. | BizLibrary |
| Canada’s Antitrust Competition Act: Competition Offences and Amendments | Welcome to the “Competition Offences and Amendments” lesson intended to help learners understand the Competition Act’s competition offences and its newest amendments. This lesson is the second of four in the “Canada’s Antitrust Competition Act” course, which provides an overview of the offences covered in the Competition Act. In this lesson, viewers will learn about offences that seek to manipulate supply and prices, and the amendments that target more modern aspects of competition offences. After viewing, learners will be able to identify offences that work against competition and how the amendments address new competition crimes. | BizLibrary |
| Canada’s Antitrust Competition Act: Creating a Compliance Program | Welcome to the “Creating a Compliance Program” lesson intended to help learners understand the importance of a competition compliance policy. This lesson is the last out of four in the “Canada’s Antitrust Competition Act” course, which provides an overview of the offences covered in the Competition Act. In this lesson, viewers will learn how the Competition Bureau suggests businesses construct a compliance policy, the benefits of having a policy in place, and the option to request a written opinion from the Commissioner of Competition. After viewing, learners will be able to develop a compliance policy that reflects your business’ industry, needs, and risks. | BizLibrary |
| Canada’s Antitrust Competition Act: Deceptive Marketing and Restrictive Trade Offences | Welcome to the “Deceptive Marketing and Restrictive Trade Offences” lesson intended to help learners understand the Competition Act’s deceptive marketing and restrictive trade practices offences. This lesson is the third out of four in the “Canada’s Antitrust Competition Act” course, which provides an overview of the offences covered in the Competition Act. In this lesson, viewers will learn about offences that seek to deceive businesses and individuals, as well as restrictive trade practices. After viewing, learners will be able to identify offences that attempt to trick customers and the dangers of using market dominance to harm competitors. | BizLibrary |
| Canada’s Antitrust Competition Act: The Value of Competition | Welcome to the “The Value of Competition” lesson intended to help learners understand the importance of competition to the economy. This lesson is the first of four in the “Canada’s Antitrust Competition Act” course, which provides an overview of the offences covered in the Competition Act. In this lesson, viewers will learn which agency enforces the Competition Act and how competition benefits businesses, workers, and customers. After viewing, learners will be able to identify how competition drives productivity and efficiency, and how the Competition Bureau uses its power to ensure the health of the economy. | BizLibrary |
| Child Online Privacy Protection Act (COPPA) | Welcome to the “Child Online Privacy Protection Act (COPPA)” lesson where you’ll learn more about what the Child Online Privacy Protection Act (COPPA) law is and how your organization can make sure it is compliant. Throughout this lesson, we’ll explore some of the history behind this law and why it’s necessary. We’ll also discuss the guidelines for remaining compliant with the law and what your organization should do if it is not. After this lesson, you will walk away with a greater understanding of COPPA and how it pertains to the ways in which your organization runs its business. | BizLibrary |
| Child Protection | Welcome to the “Child Protection” course intended to teach people who work with children and teens about child maltreatment. This course, comprising of five lessons, discusses the laws, governing bodies, and processes involved in investigating reports of child abuse and neglect. Learners will discover red flags commonly seen in abusive caretakers, as well as red flags often seen in child victims. Also covered are ways to improve the process of hiring people who will work with minors as well as the basics of establishing healthy boundaries between adults and the minors in their care. After viewing this course, learners will have a better grasp of the various realities of child abuse and neglect, as well as ways they can better address related concerning situations. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI). | BizLibrary |
| Child Protection: Boundary Training Basics | Welcome to the “Boundary Training Basics” lesson intended to help people who work with children and teens understand the basics of establishing healthy boundaries. This lesson discusses standard boundary training, as well as some general advice about how to better minimize risk when working with minors. This lesson is the fifth of five in the “Child Protection” course, which covers various aspects of child abuse and neglect, including governing bodies, red flags, and prevention strategies. | BizLibrary |
| Child Protection: Realities of Child Maltreatment | Welcome to the “Realities of Child Maltreatment” lesson intended to help people who work with children and teens understand the laws and processes surrounding child abuse and neglect. This lesson discusses the Federal Child Abuse Prevention and Treatment Act and its role in funding Child Protective Services. Also discussed are mandatory reporters, the types of child maltreatment, and when to report concerns of abuse. This lesson is the first of five in the “Child Protection” course, which covers various aspects of child abuse and neglect, including governing bodies, red flags, and prevention strategies. | BizLibrary |
| Child Protection: Red Flags in Abusive Adults | Welcome to the “Red Flags in Abusive Adults” lesson intended to help people who work with children and teens understand red flags of child abuse and neglect commonly seen in adults. This lesson covers general red flags for most abusive caretakers, as well as specific red flags for sexual and physical abuse, and emotional abuse/neglect. This lesson is the third of five in the “Child Protection” course, which covers various aspects of child abuse and neglect, including governing bodies, red flags, and prevention strategies. | BizLibrary |
| Child Protection: Red Flags in Minors | Welcome to the “Red Flags in Minors” lesson intended to help people who work with children and teens understand red flags commonly seen in children who are victims of abuse and neglect. This lesson covers behavioral and physical red flags for physical and sexual abuse, as well as emotional abuse and neglect. This lesson is the second of five in the “Child Protection” course, which covers various aspects of child abuse and neglect, including governing bodies, red flags, and prevention strategies. | BizLibrary |
| Child Protection: Screening Applicants to Prioritize Safety | Welcome to the “Screening Applicants to Prioritize Safety” lesson intended to help people who work with children and teens improve their screening and interviewing processes. This lesson covers the steps involved in a thorough background check process, how to better systematize interview questions, and how to check an applicant’s references. This lesson is the fourth of five in the “Child Protection” course, which covers various aspects of child abuse and neglect, including governing bodies, red flags, and prevention strategies. | BizLibrary |
| Clean Desk and Clear Screen Policy | Welcome to the “Clean Desk and Clear Screen Policy” video lesson that defines a clean desk and clear screen policy and highlights the typical standards and benefits of enforcing this policy. After watching this video, viewers should understand the purpose of this policy and be aware of ways to instill a new policy in the workplace. (Keywords: information technology (IT), cybersecurity, information security) | BizLibrary |
| Clery and VAWA: Protecting Your Campus | Welcome to the “Clery and VAWA: Protecting Your Campus” video lesson, which sheds light on key pieces of legislation that work to minimize sexual violence on college and university campuses. In this one-off lesson, viewers learn the core requirements of the Clery Act and the Violence Against Women Act. Learners will also come to recognize their responsibilities as an employee of a college or university. | BizLibrary |
| Competition & Antitrust Law* | This course provides an overview of antitrust laws and prohibited practices for sales and purchasing employees. It includes examples of questionable/illegal practices to aid recognition, avoidance, and appropriate responses. | Traliant |
| Complying with the FCPA | Welcome to the “Complying with the FCPA” video lesson, which provides actionable tips for adhering to the requirements of the Foreign Corrupt Practices Act. Throughout this lesson, viewers will learn how to identify and evaluate the FCPA risk factors in their foreign business environment. Learners will also examine a list of to-do’s to ensure they’re truly in compliance with the FCPA and other anti-corruption legislation. In the end, viewers should feel confident in their ability to ethically and legally do business internationally. | BizLibrary |
| Cutting Edge Communication: Minimizing Risk | Marcus invites everyone to dress in black with a touch of red for his Black Swan meeting. His aim is to explain the significance of black swan events and preparing for crises, which can occur when we least expect them. He runs Cutting Edge staff through a safety drill and asks them to predict the likelihood of things going wrong. Steve emphasizes the importance of a proactive approach to risk and the necessity of learning from past mistakes. Sam calculates that by his matrix, the likelihood of major error is over 60% at Cutting Edge, as long as Marcus is around. Updated in 2019 | BizLibrary |
| Empathy ADA: Communication Best Practices | Welcome to “Empathy ADA: Communication Best Practices,” a video lesson that describes steps for speaking with and about people with disabilities in a way that encourages inclusion and respect. This lesson is the final of four in the “Empathy ADA” video course, which is meant to foster empathy among people with differing abilities and promote the importance of accessibility for all. From using person-first language to being respectful of service animals, there’s a lot to keep in mind when communicating with others, especially those who have disabilities. By watching this lesson, you’ll receive a foundation for interacting with others more inclusively. | BizLibrary |
| Empathy ADA: Hearing Impairments | Welcome to “Empathy ADA: Hearing Impairments,” a video lesson that goes over several kinds of auditory disabilities and ways to make the workplace more accessible to people with hearing impairment. This lesson is the third of four in the “Empathy ADA” video course, which is meant to foster empathy among people with differing abilities and promote the importance of accessibility for all. From this lesson, you’ll learn about types of hearing impairment, like noise sensitivity and progressive hearing loss. Along with that, you’ll gain a broader understanding of the types of reasonable accommodations that should be made available to people with auditory disabilities. | BizLibrary |
| Empathy ADA: Promoting Understanding and Accessibility | Welcome to “Empathy ADA: Promoting Understanding and Accessibility,” a video course intended to foster empathy among people with differing abilities and promote the importance of accessibility for all. This series comprises four lessons that describe ways to be accommodating to and communicate with people who have disabilities. First, this course makes a case for developing empathy among all people who live and work in the world. Then, it goes over visual and hearing impairments, as well as different ways you can make your content and workplace more accessible to people with those disabilities. Finally, this course goes over several communication best practices so that you can be more inclusive in all you do and say. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Empathy ADA: Sympathy vs. Empathy | Welcome to “Empathy ADA: Sympathy vs. Empathy,” a video lesson intended to describe the difference between sympathy and empathy in the context of connecting people with different backgrounds and abilities. This lesson is the first of four in the “Empathy ADA” video course, which is meant to foster empathy among people with differing abilities and promote the importance of accessibility for all. From this lesson, you’ll learn about several steps for developing empathy with others effectively. Then, you’ll be introduced to the purpose of this series, which involves being inclusive to people with disabilities. | BizLibrary |
| Empathy ADA: Visual Impairments | Welcome to “Empathy ADA: Visual Impairments,” a video lesson that goes over different kinds of visual disabilities and ways to make online content more accessible. This lesson is the second of four in the “Empathy ADA” video course, which is meant to foster empathy among people with differing abilities and promote the importance of accessibility for all. From this lesson, you’ll learn about screen readers, as well as how to make your documents and website more compatible with them. By following these tips, you’ll make your content easier for everyone to understand and navigate. | BizLibrary |
| Ending Abuse as a Mandated Reporter | Welcome to the “Ending Abuse as a Mandated Reporter” video lesson intended to help learners understand the basics of the standards of a mandated reporter. This lesson covers who a mandated reporter is, the responsibilities required of their position, and what constitutes abuse or neglect of a vulnerable person. | BizLibrary |
| Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione | Welcome to “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione,” a ten-lesson course designed to help leaders turn uncertainty into a strategic advantage. Drawing on her experience advising Fortune 500 companies, startups, and beyond, Deborah explains how organizational leaders can understand modern risk, identify and assess it systematically, and design effective responses. Throughout this course, you’ll learn how to build a risk-aware culture, strengthen risk governance, support innovation through calculated risk-taking, and create integrated risk management systems that help your organization not just survive uncertainty, but thrive because of it. | BizLibrary |
| Fair Workweek Laws | Welcome to the “Fair Workweek Laws” lesson, designed to educate employers about the requirements of predictive schedule laws, which aim to provide workers with stable, predictable schedules. This lesson discusses employer requirements, such as giving advance notice for work schedules, ensuring adequate rest periods between shifts, and offering predictability pay for last-minute changes. Viewers will learn which industries are impacted, and key best practices for employers to make sure they’re in compliance. After viewing, learners will understand why these laws hope to foster a healthier workplace culture. | BizLibrary |
| FERPA Explained | Welcome to the “FERPA Explained” video lesson created to provide the necessary information on The Family Educational Rights and Privacy Act. This lesson dives into the many facets of this federal law that protects the privacy of student education records. It also explains what’s included in FERPA’s definition of education records and which education programs FERPA applies to. The focus of this lesson is to describe the four main rights that educational agencies and institutions must annually notify parents and eligible students of, as well as the limitations of those rights. Viewers of this lesson will ultimately have a basic understanding of what FERPA is and why it matters. | BizLibrary |
| Florida Human Trafficking | Welcome to the “Florida Human Trafficking” video course meant to describe what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. This course comprises four lessons that help you become more aware of human trafficking and child exploitation that might be occurring in your hotel and motel. You’ll also learn how to respond in a way that doesn’t jeopardize your safety or the safety of the potential victims. Lastly, you’ll get an overview of methods you can implement in your own workplace to help proactively put a stop to human trafficking. To help ensure legal compliance, this course was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: 509.096, housekeeping, emergency preparedness) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Forced and Child Labour in Canada | This course, “Forced and Child Labour in Canada”, provides a clear and practical understanding of forced and child labour issues in Canada, designed to help businesses, professionals, and organizations meet legal responsibilities. Through four engaging lessons, you'll gain foundational knowledge, explore Canada's labour law history, and dive deep into the Fighting Against Forced Labour and Child Labour in Supply Chains Act. You’ll also learn practical steps and strategies to strengthen your supply chain practices and improve due diligence processes. Whether you're new to this topic or looking to sharpen your compliance efforts, this course offers the essential tools and guidance you need to make a real impact. | BizLibrary |
| Forced and Child Labour in Canada: Complying with Canada’s Supply Chains Act | In this lesson, “Complying with Canada’s Supply Chains Act”, you’ll get practical guidance on how to build stronger, more responsible supply chain practices. Learn how to spot risks, work effectively with your suppliers, and create a culture where accountability and ethical sourcing are part of everyday business. We’ll walk you through ways to improve your due diligence efforts and stay compliant with Canada’s forced and child labour laws, helping your organization protect workers, reputation, and long-term success. This is the final of four lessons in the “Forced and Child Labour in Canada”, which provides a clear and practical understanding of forced and child labour issues in Canada, designed to help businesses, professionals, and organizations meet legal responsibilities. | BizLibrary |
| Forced and Child Labour in Canada: Key Characteristics | In this lesson, “Key Characteristics”, you’ll build a strong foundation by learning what forced and child labour look like today. We’ll break down the key definitions, common characteristics, and how forced and child labour are interrelated. By the end of this lesson, you'll have a clearer understanding of the problem and be ready to take the next steps toward ethical and responsible practices. This is the first of four lessons in the “Forced and Child Labour in Canada”, which provides a clear and practical understanding of forced and child labour issues in Canada, designed to help businesses, professionals, and organizations meet legal responsibilities. | BizLibrary |
| Forced and Child Labour in Canada: The Evolution of Workers' Rights in Canada | In this lesson, “The Evolution of Workers' Rights in Canada”, we’ll take a look back at the key moments that shaped Canada’s labour laws and workers’ rights. From early strikes for safer working conditions to the passing of major legislation that legalized unions and protected workers' rights, you’ll see how hard-fought battles over the years have built the foundation for today’s protections. Understanding this history will help you see how far we’ve come—and why ongoing efforts like the fight against forced and child labour are so important. This is the second of four lessons in the “Forced and Child Labour in Canada”, which provides a clear and practical understanding of forced and child labour issues in Canada, designed to help businesses, professionals, and organizations meet legal responsibilities. | BizLibrary |
| Forced and Child Labour in Canada: The Fighting Against Forced and Child Labour in Supply Chains Act | This lesson, “The Fighting Against Forced and Child Labour in Supply Chains Act”, breaks down Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act in a clear and simple way. You’ll learn what the Act requires from businesses, who it applies to, and what supply chain responsibilities now look like under this law. By the end, you’ll have a solid understanding of what compliance means and why it matters for protecting human rights and promoting ethical business practices. This is the third of four lessons in the “Forced and Child Labour in Canada”, which provides a clear and practical understanding of forced and child labour issues in Canada, designed to help businesses, professionals, and organizations meet legal responsibilities. | BizLibrary |
| GDPR Compliance Tips for Employees | Welcome to the “GDPR Compliance Tips for Employees” lesson. This lesson is the final of three in the ‘General Data Protection Regulation (GDPR)” series. This lesson covers practical questions employees need to ask themselves when making sure they’re being fully compliant with the General Data Protection Regulation law for the European Union (EU). This lesson is designed to be an accessible, easy way for new employees to learn what they should consider in their role to be compliant. | BizLibrary |
| General Data Protection Regulation (GDPR) | Welcome to the “General Data Protection Regulation (GDPR)” course that defines the GDPR law and gives viewers the basic information they need to know in order to apply it to their own roles and be compliant. This course comprises of three lessons, “What Is the GDPR?”, “12 Tips for Ensuring GDPR Compliance,” and " GDPR Compliance Tips for Employees" and is meant to give a foundational understanding of the European Union (EU) regulation that protects data privacy and security of EU residents. After completing these lessons, viewers will be able to apply the overall understanding of GDPR law to their own jobs to make sure they’re doing their part to be compliant. | BizLibrary |
| General Data Protection Regulation (GDPR) | Welcome to this comprehensive training on the General Data Protection Regulation (GDPR), a key piece of legislation that has a significant impact on businesses within and outside the European Union. The GDPR has been in force since May 2018. The aim of the training is not only to provide you with the theoretical knowledge, but also to equip you with practical examples and resources so that you can apply the provisions of the GDPR in your day-to-day work in a legally compliant manner. The regulation consists of 11 chapters and 99 articles. However, we only focus on the parts that have the most practical relevance for most of us. You will also receive handouts and have the opportunity to test and consolidate your knowledge with quizzes. | BizLibrary |
| Global GDPR in Practice | Personal data comes up every day — in customer support, HR, marketing, operations, finance, and beyond. Most of the time, it feels routine. But routine actions can still create real legal, operational, and reputational risk when personal data is collected, shared, or used without the right checks in place. This course is here to make those everyday situations easier to navigate. It breaks down the key rules of EU GDPR and UK GDPR in a clear, practical way — and shows you what changes when personal data crosses borders or passes through international tools and vendors. You don't need to become a privacy expert. What matters is recognising the situations that need extra care, asking better questions, and knowing when to loop in the right people. What you'll learn: Personal data issues rarely start with a legal question. They start with ordinary work — a new tool, a marketing campaign, a customer request, a vendor, a data transfer, or an honest mistake. In this course, you'll explore: • How to recognise personal data and know when EU GDPR or UK GDPR applies • When EU or UK data protection rules can apply to companies outside Europe • What to check when EU or UK personal data is handled through US tools, vendors, or services • How to make smarter day-to-day decisions using core data protection principles and the right legal basis • What rights people have over their data — and what that means for your organisation in practice • What to watch for when working with cookies, marketing, vendors, profiling tools, or international transfers • How to spot common risk situations early — and when to pause, check, or escalate What You'll Walk Away With By the end of this course, you’ll be able to spot data protection risks earlier, tell the difference between routine data use and higher-risk situations, and handle personal data with more confidence in your day-to-day work. You’ll also know when UK-specific rules matter, when international transfers need a closer look, when US-based tools or services may require extra checks, and when it’s time to bring in privacy, legal, procurement, HR, or IT for support. | BizLibrary |
| HR Law | Welcome to the “HR Law” video course meant to give learners the resources they need to adhere to federal laws that apply to their organization. This course, comprising 11 video lessons, addresses major pieces of HR legislation, including the Family and Medical Leave Act, the Americans with Disabilities Act, Title VII of the Civil Rights Act, and more. Ultimately, learners should feel confident in their ability to stay well within the lines of the law, as well as take advantage of the protections they have as employees. (Keywords: FMLA, ADA, Fair Labor Standards Act, FLSA, Age Discrimination in Employment Act, ADEA, Older Worker Benefit Protection Act, OWBPA, Occupational Safety and Health Act, OSH Act, Immigration Reform and Control Act, IRCA, Consolidated Omnibus Budget Reconciliation Act, COBRA, Uniformed Services Employment and Reemployment Rights, USERRA, Pregnancy Discrimination Act, PDA). To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2.5 PDC for Society for Human Resource Management (SHRM), 2.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| HR Law: Age Discrimination in Employment Act (ADEA) | Welcome to the “HR Law: Age Discrimination in Employment Act (ADEA)” video lesson intended to help learners understand the legal restrictions around age discrimination in the U.S. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. In this lesson, viewers will learn which employers and employees are covered by the ADEA and consider the application of the law in pre-employment, employment, and retirement. In addition, learners will consider the legal requirements regarding waivers and releases from employees as part of an involuntary termination or reduction in force. Finally, this lesson addresses recordkeeping and notice requirements, options for reporting illegal age discrimination, and damages available to successful claimants. Ultimately, viewers should understand the importance of not letting age come into the picture when making business decisions and of adhering to federal, as well as state and local, laws regarding age discrimination in employment. Updated September 2021. (Keywords: recruiting, bona fide occupational qualification, hiring, disparate impact, harassment, retaliation) | BizLibrary |
| HR Law: Americans with Disabilities Act (ADA) | Welcome to the “HR Law: Americans with Disabilities Act (ADA)” video lesson intended to describe the federal law that prohibits discrimination based on disability. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. Throughout this lesson, viewers will learn exactly what the ADA forbids, who the ADA applies to, and what employers can and can’t do when it comes to applicants and employees with a disability, history of disability, or perceived disability. Learners will also consider what constitutes a disability under the law, when reasonable accommodations may be provided, and how drug and alcohol abuse fits into the law. In the end, this lesson addresses requirements for recordkeeping and posting notices and indicates what individuals can do if they feel their ADA rights were violated. Updated September 2021. (Keywords: harassment, retaliation, medical exam, major life activities, undue hardship, liability, damages) | BizLibrary |
| HR Law: Consolidated Omnibus Budget Reconciliation Act (COBRA) | Welcome to the “Consolidated Omnibus Budget Reconciliation Act (COBRA)” video lesson meant to teach learners about the federal law regarding continuation of health coverage for employees and eligible family members when coverage would otherwise end. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. In this lesson, viewers will learn who counts as a qualified beneficiary, what counts as a qualifying event, and who’s responsible for paying COBRA coverage. Learners will also come to recognize how long COBRA coverage is available and when termination can occur. Finally, viewers will examine notice requirements for employers and employees, as well as penalties for COBRA violations. Updated September 2021. (Keywords: human resources, group health plan, premium, insurance) | BizLibrary |
| HR Law: Fair Labor Standards Act (FLSA) | Welcome to the “HR Law: Fair Labor Standards Act (FLSA)” video lesson meant to shed light on the federal standards for minimum wage, overtime pay, employment of minors, and recordkeeping. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. During this lesson, viewers will learn employer requirements regarding minimum wage and become familiar with which employees are exempt and which employees are non-exempt from overtime pay. In addition, learners will examine the jobs that are allowed (or prohibited) for underage children based on their age. Finally, this lesson addresses recordkeeping requirements, the recent provision on breastfeeding, and what individuals can do if they feel an FLSA violation has occurred. Updated November 2021. (Keywords: wages, tips, hazardous occupations, liability, damages) | BizLibrary |
| HR Law: Family and Medical Leave Act (FMLA) | Welcome to the “HR Law: Family and Medical Leave Act (FMLA)” video lesson intended to provide critical information about the FMLA. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. In this lesson, viewers learn the circumstances under which an employee qualifies for FMLA leave and consider both employer and employee rights and responsibilities before, during, and after FMLA leave. Learners will also become familiar with recordkeeping and notice requirements, options for making a complaint for a violation of FMLA rights, and ways to prevent employees from abusing FMLA leave. Updated September 2021. (Keywords: certification, recertification, liability, damages, serious health condition, military) | BizLibrary |
| HR Law: Immigration Reform and Control Act (IRCA) | Welcome to the “HR Law: Immigration Reform and Control Act (IRCA)” video lesson intended to describe the law passed to discourage the employment of illegal immigrants and eliminate discrimination based on citizenship status or national origin. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. Throughout this lesson, viewers will learn who is covered by the IRCA, how to verify employment eligibility status, and how to maintain I-9 documentation. Learners will also become familiar with the anti-discrimination and anti-retaliation elements of the law and take a look at penalties for violations. Updated September 2021. (Keywords: human resources, citizens, nationals, aliens, verification, reverification, recordkeeping, audit, foreign) | BizLibrary |
| HR Law: Occupational Safety and Health Act (OSH Act) | Welcome to the “HR Law: Occupational Safety and Health Act (OSH Act)” video lesson meant to offer a high-level view of the federal law that creates safety and health standards for every workplace. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. During this lesson, learners will become familiar with compliance requirements and specific prohibitions under the OSH Act. Viewers will also learn the general process for inspections and the penalties incurred for OSH Act violations. Updated September 2021. (Keywords: human resources, hazards, PPE, general duty, injuries, illnesses, recordkeeping, emergency response plan, citations) | BizLibrary |
| HR Law: Older Worker Benefit Protection Act (OWBPA) | Welcome to the “HR Law: Older Worker Benefit Protection Act (OWBPA)” video lesson intended to provide information on the act that supplements the federal law prohibiting age discrimination at work. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. In this lesson, viewers will learn about the specific protections for older workers regarding benefits and waivers of rights. Learners will also become familiar with penalties for OWBPA violations. Updated September 2021. (Keyword: human resources) | BizLibrary |
| HR Law: Pregnancy Discrimination Act (PDA) | Welcome to “HR Law: Pregnancy Discrimination Act (PDA),” a video lesson devoted to outlining this important legislation that expands Title VII’s definition of sex discrimination to encompass pregnancy, childbirth, and related medical conditions. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. In this lesson, viewers will learn the basics of the PDA and consider crucial guidelines for avoiding discrimination and harassment based on pregnancy and related medical conditions. This lesson also describes employer requirements when it comes to pay and benefits for employees who are pregnant. Finally, learners will gain an understanding of when PDA violation complaints can be filed, the remedies that may be available to complainants, and the actions an organization will have to take if found liable. | BizLibrary |
| HR Law: Title VII of the Civil Rights Act | Welcome to the “HR Law: Title VII of the Civil Rights Act” video lesson meant to introduce learners to, and highlight the illegality of discriminating based on, the federally protected classes. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. Throughout this lesson, viewers will learn about disparate treatment and disparate impact and recognize which employers Title VII applies to. In addition, learners will become familiar with the five protected classes according to federal law: race, color, religion, national origin, and sex. This lesson also covers recordkeeping, notice, and reporting requirements; employer liability in discrimination cases; and damages available to successful claimants. In the end, learners should clearly understand the prohibition against discriminating against, harassing, or retaliating against someone based on a protected class. Updated September 2021. (Keywords: undue hardship, reasonable accommodation, harassment, sexual harassment, retaliation) | BizLibrary |
| HR Law: Uniformed Services Employment and Reemployment Rights Act (USERRA) | Welcome to the “Uniformed Services Employment and Reemployment Rights Act (USERRA)” video lesson intended to establish rights and benefits for applicants and employees who serve, have served, or will serve in the uniformed services. This video lesson is part of the “HR Law Series,” which gives learners the resources they need to adhere to federal laws that apply to their organization. During this lesson, learners will become familiar with notice requirements for employers and employees and consider who is covered by USERRA. In addition, viewers will learn employer requirements regarding pay, benefits, and pension and examine reemployment eligibility. Finally, this lesson describes the prohibition against discrimination, harassment, and retaliation based on military service and explains the penalties for USERRA violations. Updated September 2021. (Keywords: human resources, Army, Navy, Marine Corps, Air Force, Coast Guard, reserves, military leave, active duty, escalator principle) | BizLibrary |
| Introduction to the Fair Housing Act | Welcome to the “Introduction to the Fair Housing Act” video lesson designed to explain the restrictions placed under the Fair Housing Act, or FHA. This video lesson begins by informing the learner that the FHA made it unlawful to discriminate federally protected classes. The rest of the lesson outlines actions prohibited by the FHA, exceptions made, the purpose of the Office of Fair Housing and Equal Opportunity, how to report a violation of the FHA, and compliance of the Act. Ultimately, the viewer should have a basic understanding of the FHA after this video lesson. | BizLibrary |
| Labor Relations* | This course helps supervisors understand labor unions, why employees unionize, and their rights under the NLRA, using scenarios to teach responsibilities in potential union activity situations. | Traliant |
| Organizational Conflicts of Interest (OCI) in Government Procurement | Welcome to the “OCIs in Government Procurement” video lesson intended to educate learners on what organizational conflicts of interest are and why they matter. This lesson is the first of two in the two-part “Organizational Conflicts of Interest (OCIs)” series, and it defines OCI through the lens of federal procurements. During this lesson, viewers will also be introduced to the three types of OCI and learn about vendor responsibilities in addressing OCIs. | BizLibrary |
| Pay Equity & Transparency | Welcome to the “Pay Equity & Transparency” course, designed to help managers and organizational leaders ensure fair pay in the workplace and compliance with pay transparency laws. This course contains two lessons, “The Equal Pay Act and Related Laws” and “Pay Transparency Laws.” After completing this course, learners will be able to recognize key legal requirements related to pay equity, identify practices that lead to fair and compliant compensation systems, and apply transparency principles to support trust and retention in their organization. This course also includes accompanying job aids for California, Illinois, Minnesota, New Jersey, and Massachusetts, which provide quick-reference guidance on state-specific pay transparency requirements. | BizLibrary |
| Pay Equity & Transparency: Pay Transparency Laws | Welcome to “Pay Transparency Laws,” the second of two lessons in the “Pay Equity & Transparency” course. This lesson outlines how new state pay transparency laws work, what they require from employers, and how both managers and employees can use transparency to promote fairness. After completing this lesson, learners will be able to explain the purpose and scope of pay transparency laws, describe key manager and employee responsibilities, and apply best practices to foster openness and compliance in their organization. This lesson also includes accompanying job aids for California, Illinois, Minnesota, New Jersey, and Massachusetts, which provide quick-reference guidance on state-specific pay transparency requirements. | BizLibrary |
| Pay Equity & Transparency: The Equal Pay Act and Related Laws | Welcome to “The Equal Pay Act and Related Laws,” the first of two lessons in the “Pay Equity & Transparency” course. This lesson explains the purpose and protections of the Equal Pay Act, as well as related federal laws that help ensure pay fairness. After completing this lesson, learners will be able to identify prohibited pay practices, recognize the role of agencies such as the EEOC and NLRB, and apply strategies that promote equitable pay in their workplace. | BizLibrary |
| Personal Information Protection and Electronic Documents Act (PIPEDA) | In this lesson, "Personal Information Protection and Electronic Documents Act (PIPEDA)," you'll be introduced to the legislation Canada designed to protect the privacy of personal information that organizations collect, use, and disclose. This lesson explains which organizations are subject to PIPEDA and examines the 10 Fair Information Principles that provide guidance on compliance. You'll learn the value of protecting personal information and the proper methods for limiting use, disclosure, and retention of the information, so you can always be sure you're compliant with PIPEDA requirements. | BizLibrary |
| Resolving an Organizational Conflict of Interest (OCI) | Welcome to the “Resolving an OCI” video lesson meant to walk learners through the process of addressing organizational conflicts of interest. This lesson is the second of two in the two-part “Organizational Conflicts of Interest (OCIs)” series, and it describes the four steps in neutralizing or mitigating an OCI. Plus, it offers additional actions to take to prevent OCIs from happening in the first place. | BizLibrary |
| Responding to Suspected Human Trafficking (CA) | Welcome to “Responding to Suspected Human Trafficking,” a video lesson intended to explain how to spot potential human trafficking, as well as how to react when you witness threats or acts of violence. This lesson is the final of four in the “California Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. First, this lesson emphasizes the importance of being able to identify potential trafficking as a hotel or motel worker. Then, it explains why you should not personally intervene in a human trafficking situation and how you should respond instead. It even provides national resources you can use no matter where you are in the U.S. This lesson ends by explaining several proactive measures you and your employer can take to help put a stop to human trafficking. By following these steps, you can help promote safety for both you and potential victims of trafficking and child exploitation. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: AB 2034, SB 970, hotels, motels, emergency preparedness) | BizLibrary |
| Responding to Suspected Human Trafficking (FL) | Welcome to “Responding to Suspected Human Trafficking,” a video lesson intended to explain how to spot potential human trafficking, as well as how to react when you witness threats or acts of violence. This lesson is the final of four in the “Florida Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. First, this lesson emphasizes the importance of being able to identify potential trafficking as a hotel or motel worker. Then, it explains why you should not personally intervene in a human trafficking situation and how you should respond instead. It even provides national resources you can use no matter where you are in the U.S. This lesson ends by explaining several proactive measures you and your employer can take to help put a stop to human trafficking. By following these steps, you can help promote safety for both you and potential victims of trafficking and child exploitation. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: 509.096, housekeeping, emergency preparedness) | BizLibrary |
| Risk Management | Welcome to the “Risk Management” video course designed to guide the learner through the major topics of risk management. This course, comprising seven video lessons, covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. Ultimately, a viewer of this video course will increase their awareness on risk management and its practices. The learner will also be well-equipped to enact risk management strategies within their organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Risk Management: Best Practices | Welcome to the “Risk Management: Best Practices” video lesson intended to provide information on risk management standards as well as the best practices to use in implementing a strategic plan. This lesson is the third of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. In this lesson, the viewer will delve into the five components of the risk management framework: governance and culture, strategy and objective-setting, performance, review and revision, and information, communicating, and reporting. | BizLibrary |
| Risk Management: Crime Awareness | Risk management is a systematic approach to documenting and addressing the risks that face your business. While crime isn’t something you can predict, you can take steps to minimize and mitigate your organization’s risk. In this video, we talk about ways to initiate crime prevention at your community. | BizLibrary |
| Risk Management: Identifying Hazards | The ability to identify hazards is a significant part of managing organizational risk. If you can identify hazards, they can be managed before they become problematic. In this video, we discuss how to identify a variety of potential hazards and what to do if you notice any potential problems. | BizLibrary |
| Risk Management: Positive Risk | Welcome to the “Risk Management: Positive Risk” video lesson meant to discuss the noteworthy aspects of positive risks. This lesson is the second of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. In this lesson, the viewer will learn about positive versus negative risk, how to promote a healthy risk culture, and strategies for effectively handling positive risk. | BizLibrary |
| Risk Management: Preparing for and Responding to Crisis | Crisis situations can take the form of natural disasters, man-made disasters, and criminal activity. Regardless of the situation, your organization must be prepared to respond. In this video, you'll learn how to be prepared if a crisis occurs. | BizLibrary |
| Risk Management: Safety | In this course, we’re going to address safety issues. You’ll learn about how you can keep everyone at your community safer, including customers, office staff and maintenance personnel. In each case, we will address the potential risks and then talk through ways to mitigate those risks. | BizLibrary |
| Risk Management: Tips to Stay on Top | Welcome to the “Risk Management: Tips to Stay on Top” video lesson meant to describe best practices or implementing risk management strategies. This lesson is the last of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. In this lesson, the learner will be guided through tips involving everything from risk management goals to risk management training. Ultimately, this video lesson will summarize the steps an organization should take to manage risks effectively. | BizLibrary |
| Risk Management: Tools and Templates | Welcome to the “Risk Management: Tools and Templates” video lesson meant to demonstrate how to track and report risks using various templates and spreadsheets. This lesson is the fourth of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. In this lesson, the viewer will learn about four tools that can help with tracking risk management—risk management plan templates, risk log templates, risk assessment matrixes, and risk breakdown trees. | BizLibrary |
| Risk Management: Understanding and Assessment | In this course, we discuss some basics so you can understand risk management terms and types. You will learn how to conduct your own risk assessment and define risk management. In the most basic terms, risk management is about identifying potential risks and acting to prevent, mitigate, or manage those risks before they become a loss to the company. | BizLibrary |
| Risk Management: What Are Your Areas of Risk? | Welcome to the “Risk Management: What Are Your Areas of Risk?” video lesson intended to outline areas of potential risk that every organization should be aware of. This lesson is the fifth of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. In this lesson, the learner will gain understanding about 12 major areas of risk, along with their salient subcategories. | BizLibrary |
| Risk Management: Where to Begin | Welcome to the “Risk Management: Where to Begin” video lesson intended to introduce the topic of risk management. This lesson is the first of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. In this lesson, the learner will go through types of risks, how to deal with risks, and how to manage risks. | BizLibrary |
| Risk Management: Workplace Violence | Welcome to the “Risk Management: Workplace Violence” video lesson intended to explain the risk of workplace violence and how to mitigate it. This lesson is the sixth of seven in the “Risk Management” series, which covers topics such as positive risk, risk management standards and tools, areas of potential risk, and more. Viewers will also learn the four types of workplace violence, along with warning signs people exhibit. Finally, the viewer will learn the five steps to manage and minimize the risks of workplace violence. Note: For California employees, employers are required by Senate Bill (SB) 553 to implement a comprehensive workplace violence prevention plan (WVPP) with specific recordkeeping and training requirements. For more information on California's requirements for workplace violence prevention, download the Job Aid, Violent Incident Log, and WVPP template from the resource section. Tag: CA SB 553 | BizLibrary |
| Sarbanes-Oxley Act: Combating Corporate Fraud | Welcome to the “Sarbanes-Oxley Act: Combating Corporate Fraud” video lesson intended to help learners understand the basics of the Sarbanes-Oxley Act (SOX). Learn about what SOX is, some significant portions of the legislation, who is responsible for following the act, controversy surrounding SOX, and the impact SOX can have on your business. SOX…they’re no longer just for your feet! | BizLibrary |
| Section 508 Compliance: 2017 Update to ICT Requirements | Welcome to the ‘Section 508 Compliance: 2017 Update to ICT Requirements’ video lesson meant to explain the purpose of the updates to Section 508 and what those changes entail. This lesson is the second of five in the ‘Section 508 Compliance: Enhancing Accessibility and Elevating Engagement’ video course meant to explain how to modify your content to be more inclusive and functional for everyone. With all the innovations in modern technology since 2000, Section 508 needed some additions to make it more relevant to contemporary workplaces. To help their organizations be more accessible, viewers will learn about key elements like the safe harbor clause and new functional performance criteria. Through these explanations, viewers will have a better understanding of how to comply with current standards and ensure greater utility for employees and customers alike. | BizLibrary |
| Section 508 Compliance: Applying Standards to HTML Documents | Welcome to the ‘Section 508 Compliance: Applying Standards to HTML Documents’ video lesson meant to describe how to format and organize your HTMLs to ensure greater utility. This lesson is the final of five in the ‘Section 508 Compliance: Enhancing Accessibility and Elevating Engagement’ video course meant to explain how to modify your content to be more inclusive and functional for everyone. From this lesson, viewers will earn about how to handle rich media and troublesome HTML features, as well as how to access easy tests for usability and Section 508 compliance. | BizLibrary |
| Section 508 Compliance: Enhancing Accessibility and Elevating Engagement | Welcome to ‘Section 508 Compliance: Enhancing Accessibility and Elevating Engagement,’ a video course meant to explain how to modify your content to be more inclusive and functional for everyone. This course comprises five video lessons that provide updates for Section 508 standards, requirements for assistive technologies, and ways to make information and communication technology (ICT) and various file types more accessible. From tips for organizing office suite documents to setting up HTMLS, viewers will have a better understanding of how to create and organize content compliant with Section 508. By watching this course, organizations will be able to broaden the scope of their business, comply with current industry standards, and be more accessible to employees and customers alike. (Section 255, Americans with Disabilities Act, ADA, Safe harbor clause, Workforce Rehabilitation Act, Communications Act). To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Section 508 Compliance: Introduction and Key Concepts | Welcome to the ‘Section 508 Compliance: Introduction and Key Concepts’ video lesson meant to provide background on Section 508 standards and other related regulations in the United States, universal design, and assistive technology. This lesson is first of five in the ‘Section 508 Compliance: Enhancing Accessibility and Elevating Engagement’ video course meant to explain how to modify your content to be more inclusive and functional for everyone. For example, from this lesson, viewers will learn about the seven principles of universal design, such as equitable use and tolerance for error. Plus, viewers will receive critical information to help them determine what specific regulations they must follow. (Section 255, Americans with Disabilities Act, ADA, Safe harbor clause, Workforce Rehabilitation Act, Communications Act) | BizLibrary |
| Section 508 Compliance: Making PDFs More Accessible | Welcome to the ‘Section 508 Compliance: Making PDFs More Accessible’ video lesson meant to explain how to format and organize your PDFs to ensure greater utility. This lesson is the fourth of five in the ‘Section 508 Compliance: Enhancing Accessibility and Elevating Engagement’ video course meant to explain how to modify your content to be more inclusive and functional for everyone. From this lesson, viewers will learn helpful tips for making PDFs more compatible with assistive technologies, like screen readers. From formatting lists with list tags to using header scoping, these tools will aid employees as they comply with current Section 508 standards. | BizLibrary |
| Section 508 Compliance: Modifying Office Suite Documents | Welcome to the ‘Section 508 Compliance: Modifying Office Suite Documents’ video lesson meant to demonstrate how to format and organize your content to be more accessible in documents. This lesson is the third of five in the ‘Section 508 Compliance: Enhancing Accessibility and Elevating Engagement’ video course meant to explain how to modify your content to be more inclusive and functional for everyone. Viewers will learn about best practices to follow when creating and handling documents, files, text, tables, graphics, and multimedia. These applicable tips include things like using built-in formatting features, labeling properly, and removing background images. | BizLibrary |
| Signs of Labor Trafficking (CA) | Welcome to “Signs of Labor Trafficking,” a video lesson meant to define labor trafficking and go over signs that it might be occurring in your hotel or motel. This lesson is the second of four in the “California Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. From this lesson, you’ll learn how to be more alert to behavioral, psychological, and physical signs that someone might be a victim of labor trafficking. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: AB 2034, SB 970, hotels, motels) | BizLibrary |
| Signs of Labor Trafficking (FL) | Welcome to “Signs of Labor Trafficking,” a video lesson meant to define labor trafficking and go over signs that it might be occurring in your hotel or motel. This lesson is the second of four in the “Florida Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. From this lesson, you’ll learn how to be more alert to behavioral, psychological, and physical signs that someone might be a victim of labor trafficking. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: 509.096, housekeeping, emergency preparedness) | BizLibrary |
| Signs of Sex Trafficking and Child Exploitation (CA) | Welcome to “Signs of Sex Trafficking and Child Exploitation,” a video lesson meant to help you become more aware of signs of sex trafficking and child exploitation in your hotel or motel. This lesson is the third of four in the “California Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. From this lesson, you’ll learn about suspicious behaviors and physical signs that might indicate sex trafficking and child exploitation is occurring. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: AB 2034, SB 970, hotels, motels) | BizLibrary |
| Signs of Sex Trafficking and Child Exploitation (FL) | Welcome to “Signs of Sex Trafficking and Child Exploitation,” a video lesson meant to help you become more aware of signs of sex trafficking and child exploitation in your hotel or motel. This lesson is the third of four in the “Florida Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. From this lesson, you’ll learn about suspicious behaviors and physical signs that might indicate sex trafficking and child exploitation is occurring. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: 509.096, housekeeping, emergency preparedness) | BizLibrary |
| Stark Law: Are You Referring to Me? | Welcome to the " Stark Law: Are You Referring to Me?" video lesson intended to teach all about what the Stark law is and how to make sure you stay compliant. This lesson dives into what constitutes a self-referral, what falls under “designated health services,” and some main exceptions to Stark law. This lesson also covers what someone should do if they think their workplace may be violating Stark law. Ultimately, viewers will become educated so they won’t accidentally violate Stark law and will be well-aware of the penalties associated with violations. (Keyword: liability) | BizLibrary |
| Strategic Risk-Taking: Building Integrated Risk Management Systems | Welcome to the lesson, “Building Integrated Risk Management Systems,” the last of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah brings the course together by explaining how to design integrated risk governance, processes, culture, technology, and maturity pathways so that risk management becomes a core, evolving capability that supports both effective mitigation and bold, strategic risk-taking. | BizLibrary |
| Strategic Risk-Taking: Building Risk Awareness and Culture | Welcome to the lesson, “Building Risk Awareness and Culture,” the sixth of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah explains what risk culture is, how leadership behavior shapes it, and the practices that build—and don’t build—a healthier, more effective risk culture. | BizLibrary |
| Strategic Risk-Taking: Crisis Management and Response | Welcome to the lesson, “Crisis Management and Response,” the ninth of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah examines what happens when major risks materialize, covering crisis structures, rapid mobilization, decision-making under pressure, stakeholder communication, simulations, and post-crisis learning that strengthens resilience and trust. | BizLibrary |
| Strategic Risk-Taking: Developing Effective Risk Mitigation Plans | Welcome to the lesson, “Developing Effective Risk Mitigation Plans,” the fifth of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah viewers through walks through how to translate risk responses into concrete mitigation plans, including clear objectives, assigned actions, key risk indicators, triggers, escalation paths, and contingency measures, and discusses how to test and refine these plans through scenarios and exercises. | BizLibrary |
| Strategic Risk-Taking: Risk Analysis and Assessment | Welcome to the lesson, “Risk Analysis and Assessment,” the third of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah explains how to turn a list of identified risks into actionable insights. | BizLibrary |
| Strategic Risk-Taking: Risk Escalation and Governance | Welcome to the lesson, “Risk Escalation and Governance,” the seventh of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah outlines how to design governance structures, define risk appetite, and create escalation paths so that the right information reach the right decision-makers at the right time. | BizLibrary |
| Strategic Risk-Taking: Risk Identification and Classification | Welcome to the lesson, “Risk Identification and Classification,” the second of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help learners build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah explores structured techniques for surfacing risks—such as brainstorming, workshops, scenario planning, and more—and explains how to classify risks using frameworks like internal vs. External and short-term vs. long-term. | BizLibrary |
| Strategic Risk-Taking: Risk Response Strategies | Welcome to the lesson, “Risk Response Strategies,” the fourth of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah introduces the core response options—transfer, avoid, reduce, and accept—and shows how to choose and combine these strategies based on risk appetite, strategic objectives, cost–benefit analysis, and the trade-offs between risk and opportunity. | BizLibrary |
| Strategic Risk-Taking: Risk-Taking for Innovation and Growth | Welcome to the lesson, “Risk-Taking for Innovation and Growth,” the eighth of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help learners build a practical, integrated approach to strategic risk-taking that balances opportunity and protection across the organization. In this lesson, Deborah shows how to balance innovation with control using approaches like portfolios, stage-gates, minimum viable products, and “structured freedom,” while addressing cognitive biases and designing governance that enables, rather than discourages, intelligent experimentation. | BizLibrary |
| Strategic Risk-Taking: Understanding Risk in the Modern Business Landscape | Welcome to the lesson, “Understanding Risk in Today’s Business Landscape,” the first of ten lessons in the course, “Expert Insights: Strategic Risk-Taking with Deborah Perry Piscione.” This course is meant to help leaders build a practical, integrated approach to strategic risk-taking that balances opportunity with risk mitigation across the organization. In this lesson, Deborah introduces the core concept of risk as both threat and opportunity, walks through major risk types (financial, operational, strategic, compliance, reputational, and technology), and shows why organizations that avoid all risk often face the greatest risk of all: Irrelevance. | BizLibrary |
| The "TAKEAWAY" for Managers™: Discipline, Documentation, and Termination | "Discipline, Documentation, and Termination — the 'TAKEAWAY' for Managers" is a conversational, easy-to-use program for managers that takes a best-practice approach to these complex topics. This 10-minute program concentrates on four key learning points and their “takeaways,” or sentence-long summations, to convey the importance to managers and supervisors of a proactive, positive, and legally compliant approach to discipline, documentation, and termination. The program explains what is meant by “progressive discipline” and shows how to administer it consistently and fairly, along with good documentation, to protect organizations and managers from legal liability. "Discipline, Documentation, and Termination -- the 'TAKEAWAY' for Managers" is a stand-alone program, which may also be used in conjunction with the rest of the 'TAKEAWAY' for Managers series: FMLA in a Nutshell; “Can I Ask That?" Legal Interviewing; ADA in a Nutshell; Diversity, Respect, and Legal Compliance; and Sexual Harassment. | BizLibrary |
| The "TAKEAWAY" for Managers™: FMLA in a Nutshell | "FMLA in a Nutshell: The 'TAKEAWAY' for Managers™" is a conversational, easy-to-use program for managers that explains the Family and Medical Leave Act -- its significance and its requirements. This concise program is both comprehensive and simple to understand, with short vignettes that illustrate and dramatize the material presented. This nine-minute program focuses on four key learning points and their “takeaways,” or sentence-long summations, to convey the spirit of the FMLA, as well as how to legally comply with this sometimes confusing legislation. A benefit of this program is its explanation of the way in which the FMLA applies to military families, as well as its mention of the Affordable Care Act requirements for accommodating breastfeeding moms at work. A must for managers! FMLA in a Nutshell — the "TAKEAWAY" for Managers™ is a stand-alone program, which may also be used in conjunction with the rest of the series The “TAKEAWAY” for Managers™: Discipline, Documentation, and Termination ; “Can I Ask That?” Legal Interviewing; ADA in a Nutshell; Diversity, Respect, & Legal Compliance; and Sexual Harassment | BizLibrary |
| The Employer's Guide to the PUMP Act | Welcome to “The Employer’s Guide to The PUMP Act” lesson, which is designed to give HR professionals and managers all they need to know to support employees who have rights to take time to pump milk at work. This lesson explains the required accommodations to be compliant under the Fair Labor Standards Act and the PUMP Act, such as how to provide a suitable private space and compensation requirements during the time they spend pumping while at work. After watching, viewers should understand what accommodations they’re legally required to provide, and how to better support these new parents who are managing the important task of pumping for the benefit of their child. (Keywords: pregnant, maternity, Break Time for Nursing Mothers) | BizLibrary |
| The Manager’s Guide to Employment Law | Any manager could benefit from knowing the ins and outs of employment law. Welcome to the "The Manager's Guide for Employment Law" course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. This course contains eight lessons that cover the United States federal laws that general workplaces are required to follow, as well as which state laws are important to look out for. This course covers the legal landscape of employment for managers, highlighting their unique responsibilities as a leader of a team with direct reports. This course covers common situations that come up, such as how to terminate someone legally, addressing pay and wage discrimination laws, making sense of overtime pay, important anti-discrimination laws, and so much more. After viewing, learners should have a solid foundation of the relevant laws that will empower them to be a better, more knowledgeable manager. | BizLibrary |
| The Manager’s Guide to Employment Law: 10 Anti-Discrimination Laws | Welcome to the “The Manager's Guide to Employment Law: 10 Anti-Discrimination Laws to Know" lesson designed to cover important, protective laws that are applicable to most workplaces. This conclusive lesson is the final out of an eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. This lesson explores Title VII of the Civil Rights Act, FLSA, FMLA, ADA, ADEA, Age Discrimination Act, OSHA, PDA, NLRA, and GINA. | BizLibrary |
| The Manager’s Guide to Employment Law: 7 Laws to Know | Welcome to the “The Manager’s Guide to Employment Law: 7 Laws to Know” lesson that covers seven important federal laws that managers should be aware of, and how to be compliant. This introductory lesson is the first in the eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. In this video, viewers will learn the employment protections under laws such as the Civil Rights Act, The Pregnancy Discrimination Act, Americans with Disabilities Act, and more. | BizLibrary |
| The Manager's Guide to Employment Law: Disability & Leave Laws | Welcome to the “The Manager's Guide to Employment Law: Disability & Leave Laws" lesson designed to cover the basics on laws that cover unpaid and paid absences from work. This lesson is the fifth out of an eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. In this lesson, managers will learn about workers’ compensation laws, details of the FMLA, and laws under the ADA. | BizLibrary |
| The Manager’s Guide to Employment Law: Diversity & the Law | Welcome to the “The Manager’s Guide to Employment Law: Diversity & the Law " lesson designed to cover how the EEOC’s laws protect employees from discrimination. This lesson is the sixth in an eight-part intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. This lesson reviews requirements under EEOC laws and ends the lesson with an important reminder on why leaders have unique responsibilities and influence in creating positive cultures and healthy work environments free from acts of intolerance. | BizLibrary |
| The Manager's Guide to Employment Law: Key Workplace Laws | Welcome to the “The Manager's Guide to Employment Law: Key Workplace Laws" lesson designed to cover general laws that are applicable to most workplaces. This lesson is the fourth out of an eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. This lesson covers the basic laws on many different topics, such as workplace safety, retaliation, pumping breaks, monitoring and surveillance, marijuana and drug testing, and more. | BizLibrary |
| The Manager’s Guide to Employment Law: Overtime Pay Laws | Welcome to the “The Manager’s Guide to Employment Law: Overtime Pay Laws" lesson designed to cover the pay laws when employees work more than 40 hours in a workweek. This lesson is the seventh in an eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. This lesson reviews the basics of overtime law requirements and gives tips on how managers can ensure their employees are being paid fairly. It also gives an overview of the Department of Labor’s detailed exempt categories. | BizLibrary |
| The Manager’s Guide to Employment Law: Pay & Wage Discrimination Laws | Welcome to the “The Manager’s Guide to Employment Law: Pay & Wage Discrimination Laws" lesson designed to teach managers about pay laws and how they can address any wage disparities on their teams. This lesson is the second in the eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. This video centers on what managers and leaders should do in their organization to minimize how discrimination impacts the wage gap and ensure pay is fair. | BizLibrary |
| The Manager's Guide to Employment Law: Termination & the Law | Welcome to the “The Manager's Guide to Employment Law: Termination & the Law" lesson designed to help guide managers through the legal aspects of firing or otherwise letting an employee go. This lesson is the third out of an eight-part course intended to teach managers what they need to know about the workplace laws that are bound to come up in their careers. In this video, managers will learn about the relevant termination laws, and learn the five questions to consider before they fire an employee to reduce the risk of litigation. | BizLibrary |
| Tips and Tricks for Pumping at Work | Welcome to the “Tips and Tricks for Pumping at Work" video lesson intended to give expecting or new parents tips on managing pumping at work. From what you’ll need to bring with you to how to schedule pumping breaks in your day, this lesson is meant to make the difficult task of pumping at work a little easier. After viewing, working parents should have some tricks up their sleeves, and they’ll feel more at ease about planning to pump at work. (Keywords: pregnant, maternity, Break Time for Nursing Mothers) | BizLibrary |
| Title VI: Anti-Discrimination and Federal Funds | Welcome to the “Title VI: Anti-Discrimination and Federal Funds” lesson intended to teach viewers about Title VI of the Civil Rights Act of 1964 by starting with why it was enacted and who it protects. This lesson covers important relevant definitions under Title VI, such as federal financial assistance, recipient, and federally assisted program or activity. Viewers will also learn about the three different claims that can be brought up under Title VI, including intentional discrimination, disparate impact, and retaliation. After viewing, learners will walk away with a strong grasp on the legal details surrounding Title VI. | BizLibrary |
| Understanding the FCPA | Welcome to the “Understanding the FCPA” video lesson meant to guide learners through the key aspects of the Foreign Corrupt Practices Act, which protects against bribery and corruption. During this lesson, learners will become familiar with the anti-bribery provisions and accounting provisions of the FCPA. Viewers will also learn what constitutes bribery under the FCPA and review international legislation regarding bribery of foreign officials. In addition, this lesson covers who is subject to the FCPA, who enforces the FCPA, and what the potential penalties are for violating the FCPA. Ultimately, learners should understand that, if you’re a U.S. organization or foreign entity in the U.S., bribery is illegal. Period. | BizLibrary |
| What Is Human Trafficking? (CA) | Welcome to “What Is Human Trafficking?” a video lesson intended to explain the training requirements for hotel and motel workers in California, as well as provide a foundational understanding of what human trafficking is. This lesson is the first of four in the “California Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. First, this lesson discusses the human trafficking awareness training requirements for California hotel and motel workers. Then, you’ll learn about the differences among labor trafficking, sex trafficking, and child exploitation and examples of how force, fraud, and coercion can be used for all of them. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: AB 2034, SB 970, hotels, motels) | BizLibrary |
| What Is Human Trafficking? (FL) | Welcome to “What Is Human Trafficking?” a video lesson intended to explain the training requirements for hotel and motel workers in Florida, as well as provide a foundational understanding of what human trafficking is. This lesson is the first of four in the “Florida Human Trafficking” video course, which covers what human trafficking is, how to recognize the signs of potential victims, and how to respond effectively. First, this lesson discusses the human trafficking awareness training requirements for Florida hotel and motel workers. Then, you’ll learn about the differences among labor trafficking, sex trafficking, and child exploitation and examples of how force, fraud, and coercion can be used for all of them. To help ensure legal compliance, this lesson was reviewed by Leonard Rivera, J.D., CIPP-US. (Keywords: 509.096, housekeeping, emergency preparedness) | BizLibrary |
| What is the Equal Credit Opportunity Act (ECOA)? | Welcome to the “What is the Equal Credit Opportunity Act (ECOA)?” lesson where we talk about the rights of credit applicants and restrictions on creditors. This lesson also covers the governing bodies of the ECOA and the requirements of creditors to ensure equality among credit applicants. Ultimately, after watching this lesson, learners will have a solid understanding of their rights under the ECOA. | BizLibrary |
| What is the GDPR? | Welcome to the “What Is the GDPR?” lesson that defines the General Data Protection Regulation, explain to whom it applies, and describe why it’s important to follow. This lesson is the first of three in the “General Data Protection Regulation (GDPR)” series, meant to give a foundational understanding of the EU regulation that protects data privacy and security. From this lesson, viewers will learn about data protection assessments, the right to portability, cookie acceptance criteria, and more so they can make sure their actions are compliant with GDPR. | BizLibrary |
| Your Rights to Pump at Work | Welcome to the lesson “Your Rights to Pump at Work,” which details the legal protections for employees who need to pump milk at work under the Fair Labor Standards Act and the PUMP Act. This lesson goes into what employers are required to provide and some tips on communicating accommodation requests. After watching, viewers should have a good understanding their rights under federal law and feel more prepared on how to communicate their right to take reasonable time to pump at work. (Keywords: pregnant, maternity, Break Time for Nursing Mothers) | BizLibrary |
Industrial safety
| Course Name | Description | Partner |
|---|---|---|
| 5S Methodology | Lean Manufacturing is a philosophy used by businesses to improve quality, eliminate waste, reduce production times, and reduce costs. 5S, which is a Lean Manufacturing method that originated in Japan at the Toyota corporation, provides a structured approach for creating and maintaining a clean and orderly workplace. Organizing workplaces with 5S improves efficiency by exposing waste so it can be eliminated and prevented from recurring and making standards known so that all employees can easily follow them. The five S’s are sort, set in order, shine, standardize, and sustain. This course will discuss how to perform each of the five S’s and their benefits. | BizLibrary |
| All About Non-Permit Confined Spaces | Welcome to “All About Non-Permit Confined Spaces,” a video lesson devoted to helping learners work safely and productively in any confined space. Throughout this lesson, viewers will learn what constitutes a confined space and examine when such environments require a permit. Learners will also explore common hazards associated with working in confined spaces. Finally, viewers will discover safety best practices they should follow to protect themselves as they work. (Keywords: health, risk, injury, accident, testing, monitoring, authorized attendant, personal protective equipment, PPE, ventilation, respirator, Occupational Safety and Health Administration) | BizLibrary |
| Asset Condition Management: Vibration Analysis Training | Machines that are degrading over time emit energy in the form of changed vibration patterns. Vibration Monitoring and Analysis can detect that change prior to catastrophic failure of the machine. This interactive online course will teach you about common problems found with vibration monitoring. You will also learn where vibration fits within a reliability program. Additionally, you will be introduced to new applications and technologies used in condition monitoring. | BizLibrary |
| Belt Drive Adjustment | The primary function of all belt drives is the transmission of power from a source, such as an engine or electric motor, to a variety of devices. Improper tension and misalignment are the main problems that cause belts to fail. Both of these can be prevented with regular inspections, and basic knowledge of how to adjust tension and alignment. This course will describe safety measures for working with belts and drives, how to prevent common belt problems, how to inspect a belt, as well as how to remove and replace belts. | BizLibrary |
| Cal/OSHA Confined Space | Some of the deadliest hazards your workers can face are the conditions that exist inside confined spaces such as manholes, tanks and similar areas. Controlling access to confined spaces and the hazards they contain can prevent injuries and save lives. This program provides an overview of confined space entry operations and explains the safe work practices required by California OSHA to protect workers from confined space dangers. Topics include the confined space entry permit, atmospheric hazards, atmospheric testing and monitoring, other confined space hazards and how they are controlled and the duties of the entry supervisor, the attendant and the entrants. This content is also translated in Spanish. | BizLibrary |
| Caught-Between Hazards: One of Construction's Fatal Four | Use this program to show your workers the various “caught-between” hazards that can be found on a construction site and the safe work practices that they must follow to protect themselves from these dangers. Caught-in or caught-between injuries occur when someone is caught, squeezed, pinched or pinned between two or more objects. If not fatal, these incidents often result in crushing injuries such as broken bones, amputations and asphyxiation. Some common examples of caught-in and caught-between hazards include being pinned between moving equipment and solid objects, becoming caught in a trench or excavation collapse, getting caught in rotating parts or moving machinery and being caught in or trapped under collapsing structures or shifting materials. Topics include avoiding becoming caught between equipment or objects, the role equipment operators play in preventing caught-between injuries, avoiding excavation collapses, preventing caught-in rotating or moving part injuries and avoiding being caught in collapsing structures. | BizLibrary |
| Centrifugal Pump Components | Pumps are essential to virtually all industrial processes and they play critical roles in our everyday lives. Centrifugal pumps convert external rotational mechanical energy into kinetic energy within a liquid. In a centrifugal pump, this is done by accelerating the liquid from the center to the outer rim of a spinning impeller within a pump casing. This course covers the terminology and function of the mechanical components that make up a typical centrifugal pump. | BizLibrary |
| Centrifugal Pump Operations and Maintenance | Pump operations and pump maintenance are two closely interrelated topics. Poor mechanical pump maintenance will lead to a loss of hydraulic performance and what may appear to be operational problems. Operational decisions which cause the pump to operate outside of its preferred operation region can lead to physical pump damage which could be misinterpreted as a traditional maintenance issue. It is important to determine the root cause of a problem. This course will cover methods for monitoring pump hydraulic operation and methods for observing and maintaining the mechanical condition of a pump. | BizLibrary |
| cGMP Essentials: Change Control | In this online interactive course, we'll be looking at change control. We’re going to discuss why we need change control and what that process looks like. You’ll see what areas are typically governed by change control. We’re also going to look at the considerations you should have regarding how the change will impact the system, how you’re going to implement the change, and follow the proper notification procedure. | BizLibrary |
| cGMP Essentials: Data Integrity | As more and more data is being generated in the pharmaceutical world, the integrity of that data must be protected. In this data integrity course, employees will understand what data is, what the regulatory expectations are for data, the controls used, good documentation practices and what kinds of data integrity issues exist. | BizLibrary |
| Compressed Air Systems | The purpose of a compressed air system is to generate and maintain a reliable source of high-pressure, or compressed air. Compressed air is used directly in such commercial applications as spray painting and sandblasting, and it is used extensively as an energy source for powering pneumatic tools and actuators. This course covers industrial compressed air system and their common components, including different air compressor types, filters, coolers, receivers, dryers, and distribution systems. Leak detection and compressed air safety is also discussed. | BizLibrary |
| Confined Space Entry - Entering the Space | Upon completing this course you should be able to: - Describe the potentially lethal hazards involved with entering a confined space. - Determine when the oxygen levels of a confined space are unsafe. - Identify the gases and vapors that confined spaces must be tested for before an Entrant goes inside. - Test for toxic contaminants in a confined space’s atmosphere." - Use the safe work practices outlined in your company’s Permit-Required Confined Space Program. - Explain how new hazards can arise in a confined space while performing certain tasks. - Identify when you need a “Hot Work Permit”. - Plan for the electrical hazards you may encounter in a confined space." - Follow the step-by-step instructions in your company’s Permit-Required Confined Space Program. - List the Entry Supervisor’s responsibilities during a confined space job. - Identify when an Entry Supervisor must evacuate a confined space. - Describe how Entrants can protect themselves using safe practices and PPE when they prepare to enter a confined space." - Explain the part an Attendant plays in a confined space entry project. - Describe when Entrants need to be evacuated from a confined space. - Identify the signs that an Entrant has been exposed to elevated toxicity or low oxygen levels. - Follow the appropriate emergency procedures during a confined space evacuation. | BizLibrary |
| Confined Space Entry - Entering the Space: Conducting a Safe Entry - Attendants and Evacuation | MARCOM’s Micro-Learning course on “Confined Space Entry… Entering the Space: Conducting a Safe Entry… Attendants and Evacuation” explains the role of Attendants in confined space entry jobs and how to determine when a confined space needs to be evacuated, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry - Entering the Space: Conducting a Safe Entry - Supervisors and Entrants | MARCOM’s Micro-Learning course on “Confined Space Entry… Entering the Space: Conducting a Safe Entry… Supervisors and Entrants” describes the responsibilities that Entry Supervisors and Entrants have during a confined space entry job and how they can keep themselves safe throughout the process, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry - Entering the Space: Safe Work Practices for Confined Space Entry | MARCOM’s Micro-Learning course on “Confined Space Entry… Entering the Space: Safe Work Practices for Confined Space Entry” outlines the safe work practices that can help workers avoid the hazards they can encounter in a confined space, as well as how new hazards can arise and how to handle them, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry - Entering the Space: Testing for Hazardous Atmospheres | MARCOM’s Micro-Learning course on “Confined Space Entry… Entering the Space: Testing for Hazardous Atmospheres” discusses how to determine oxygen levels and test for toxic contaminants in a confined space, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry - Permit Required | A confined space is defined as a work area which has sufficient space for a person to fit within and perform work, limited means of entry and exit, and a design that was not intended for continuous worker occupancy. Working in a confined space can present hazardous atmospheres and physical dangers to employees. There are two types of confined spaces: Non-permit Required Confined Spaces and Permit-required Confined Spaces. This course will describe the dangers, best practices, and permit requirements necessary when working in a permit-required confined space. | BizLibrary |
| Confined Space Entry - Preparing for Entry | Upon completing this course you should be able to: - Explain how a “permit-required confined space” differs from a standard confined space. - List the hazards you can encounter in a permit-required confined space. - Describe how each type of confined space hazard can affect your health and safety." - Identify the components of a confined space “Entry Permit”. - List the roles that are involved in a confined space entry. - Differentiate the responsibilities of different roles during a confined space entry. - Apply safety measures to isolate, control or eliminate confined space hazards." - Implement the safe work practices described in OSHA’s Confined Space regulations. - List the objectives of a Confined Space Entry Program. - Use your company’s Permit-Required Confined Space Program to safely enter a confined space. - Explain the different responsibilities of each “Entry Team” member. | BizLibrary |
| Confined Space Entry - Preparing for Entry: Permit-Required Confined Space Hazards | MARCOM’s Micro-Learning course on “Confined Space Entry… Preparing for Entry: Permit-Required Confined Space Hazards” describes what “permit required confined spaces” are and the hazards that can be encountered in them, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry - Preparing for Entry: Permit-Required Confined Space Programs | MARCOM’s Micro-Learning course on “Confined Space Entry… Preparing for Entry: Permit-Required Confined Space Programs” lists the objectives of a Confined Space Entry Program and how one can be used to enter a confined space safely, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry - Preparing for Entry: The Entry Permit | MARCOM’s Micro-Learning course on “Confined Space Entry… Preparing for Entry: The Entry Permit” identifies the components of a confined space “Entry Permit” and how they can be used to determine the required roles, responsibilities, and safe measures of a confined space entry job, delivered through a focused 3–5 minute video. | BizLibrary |
| Confined Space Entry (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should know what types of spaces are considered confined spaces; be aware of the types of hazards that can be encountered in confined spaces; be familiar with OSHA's Permit Space Entry Program, including the use of the "entry permit; know the duties and responsibilities of each member of the confined space entry team; recognize the critical importance of atmospheric testing in confined spaces; and understand what measures can be used to protect entrants if hazardous atmospheres exist. This content is also translated in Spanish. | BizLibrary |
| Confined Space Entry Awareness | A confined space is defined as a work area which has all of the following characteristics: sufficient space for a person to fit within and perform work, limited means of entry and exit, and a design that was not intended for continuous worker occupancy. This course will provide general awareness on confined spaces, differentiate between a permit-required and non-permit required confined space, and describe the job roles and responsibilities involved in confined space entry. | BizLibrary |
| Confined Spaces for Canada | A confined space is defined as a work area which has sufficient space for a person to fit within and perform work, limited means of entry and exit, and a design that was not intended for continuous worker occupancy. Working in a confined space can present hazardous atmospheres and physical dangers to employees. This course will describe the dangers, best practices, and permit requirements necessary when working in a confined space. [course outline] Identification Confined Space Definition Permit Mandatory Confined Space Signage Hazards Overview Entry Planning and Preparation Hazardous Atmospheres Overview Oxygen Content Flammable Gases and Vapors Toxic Contaminants Atmospheric Hazard Prevention Overview Isolation Initial Testing Continued Testing Respiratory Protection Physical Hazards Overview Moving or Rotating Equipment Engulfment Normal Work Hazards Physical Hazard Prevention Entrance and Exit Hazards Entrance and Exit Hazard Reduction Confined Space Entry Team Confined Space Attendant Confined Space Entrant Confined Space Supervisor Rescue and Emergency Services Contractors - Employer Requirements Contractors - Contractor Requirements Rescue Procedures Permits Permit Requirements | BizLibrary |
| Confined Spaces in Construction - Construction Worksite Safety | Part of your job may involve entering and working in confined spaces. If you must work in a confined space, your life may depend on being properly informed about the hazards in the space and being properly prepared to protect yourself from those hazards. This course will help to reinforce your understanding of the hazards associated with confined spaces and what you can do to protect yourself from them. | BizLibrary |
| Conveyor Types and Components | Hundreds of conveyor types are used in manufacturing and industrial environments to move materials from one location to another. Conveyors can reduce workloads and make production more efficient. They can also prevent injuries that result from carrying materials manually. Different material handling systems require different conveyor types to move products or raw materials effectively. This module will discuss common components of conveyors as well as specific conveyor types and their uses. | BizLibrary |
| Creating a Safe Industrial Workplace: Working Safely in Confined Spaces | Working in a confined space presents some unique safety issues, and this video will help make sure your experience is a safe and ordinary one. This video also revives an epic sports rivalry, and you’ll learn about one of the most popular activities sweeping the planet these days. We’ve got it all, people! | BizLibrary |
| Diagrams: Blueprints | This course is designed to familiarize participants with the basic features of construction blueprints. After completing this course, participants should be able to describe various types of blueprints, identify lines, symbols, and abbreviations that are commonly found in blueprints, and explain how to properly care for blueprints. | BizLibrary |
| Electrical Drawings and Schematics | An electrical circuit diagram is a graphical representation of how electrical components are connected in order to perform a desired function. This course will discuss multiple types of circuit diagrams and their unique purposes. | BizLibrary |
| Electrical Equipment: AC and DC Motors | There are multiple types of electric motors. Some motors run on direct current (DC), and some motors run on alternating current (AC). Both are used extensively in industrial facilities. Both operate on the principle of magnetism and electromagnet induction, but that principle is applied differently in different types of motors. In this module, we will first look at the difference between direct and alternating current power. With that knowledge, we will examine the principle of operation of both types of motors. We will describe the purpose of the components that make up a motor, and we will discuss some of the different variants of DC motors and AC motors. | BizLibrary |
| Electrical Logic Schematic Diagrams | Electrical diagrams are drawings that use lines, symbols, and letter-and-number combinations to represent electrical circuits and networks. These drawings are valuable tools for anyone involved in new electrical installation, troubleshooting problems, or modifying existing circuits. There are actually many types of electrical circuit diagrams, with each type serving a unique purpose. This course will cover a class of schematic diagrams called logic diagrams. Specifically, we will look at the purpose, and learn how to interpret relay logic, logic gate, and PLC ladder logic diagrams. | BizLibrary |
| Electrical Meters and Measurements | Electricity and electrical circuits are fundamental to modern technology. To diagnose, troubleshoot, and optimize these systems, the electrical characteristics of the circuits need to be measured and evaluated. A multimeter can be used in a wide variety of circumstances because it can measure voltage, current, and resistance. However, there are a number of other dedicated instruments that go beyond the capabilities of the multimeter or increase the safety or convenience of making a measurement. These include the voltage detector, clamp ammeter, megohmmeter, and oscilloscope. This course will describe the function of a multimeter and these other useful dedicated electrical meters. | BizLibrary |
| Electrical Safety in the Laboratory | MARCOM's video on "Electrical Safety in the Laboratory" emphasizes the need for safety when using electricity, and discusses how to reduce the potential for accidents involving electrical shock, fire, and explosions. | BizLibrary |
| Electrical Safety in the Laboratory | Upon completing this course, you should be able to: Understand basic electrical terminology and calculate how much current an electrical line can safely carry. Explain how circuit breakers protect against electrical hazards and how grounding prevents shock and electrocution. Describe how Ground Fault Circuit Interrupters (GFCIs) work and why they are critical for electrical safety. Recognize the importance of inspecting electrical equipment and wiring before use, and explain why extension cords are generally not recommended in laboratory settings. Select appropriate electrical equipment for use around flammable materials and identify where flammables are commonly present in a laboratory. Explain how double‑insulated tools and machinery reduce the risk of electrical injury. Respond appropriately to electrical emergencies by knowing what to do if a coworker is involved in an electrical accident and following proper fire‑emergency procedures. | BizLibrary |
| Electrical Safety in the Laboratory: Dealing with Electrical Emergencies | MARCOM's Micro-Learning course on Electrical Safety in the Laboratory: Dealing with Electrical Emergencies provides employees with essential information how to respond to electrical incidents, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in the Laboratory: Electrical Equipment and Flammables | MARCOM's Micro-Learning course on Electrical Safety in the Laboratory: Electrical Equipment and Flammables provides employees with essential information the hazards of using electrical equipment around flammable materials, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in the Laboratory: Grounding | MARCOM's Micro-Learning course on Electrical Safety in the Laboratory: Grounding provides employees with essential information proper grounding practices, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in the Laboratory: How Electricity Works | MARCOM's Micro-Learning course on Electrical Safety in the Laboratory: How Electricity Works provides employees with essential information the basics of electrical principles, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Safety in the Laboratory: Safe Work Practices | MARCOM's Micro-Learning course on Electrical Safety in the Laboratory: Safe Work Practices provides employees with essential information following safe procedures when working with electricity, delivered through a focused 3–5 minute video. | BizLibrary |
| Electrical Wiring and Connections | One of the greatest benefits of electricity is its ability to transfer energy from where it is generated to where it is needed. Electrical wires, cables and cords are used to accomplish the transfer. Electrical wiring consists of a conductive material such as copper surrounded by an insulating material such as thermoplastic. The primary dangers associated with the distribution of electric power are electrocution and the generation of heat. These hazards must be considered when laying out and connecting all types of wiring. | BizLibrary |
| Equipment Lubrication: Using Lubricants | This course is designed to familiarize participants with some of the methods and devices used to lubricate equipment components such as bearings. After completing this course, participants should be able to describe the use of hand grease guns, pneumatic grease guns, grease cups, and centralized lubricators. They should also be able to describe the basic operation of drip-feed oilers, oil baths, bottle oilers, ring oilers, and circulating oil systems. In addition, participants should be able to describe the use of contact seals, labyrinth seals, and mechanical seals, and to describe how valve packing is lubricated. | BizLibrary |
| Equipment Maintenance and Reliability | This course covers the fundamentals of equipment maintenance and reliability in industrial facilities. You will learn how proper maintenance impacts equipment reliability, product quality, and workplace safety, while better understanding the costs associated with equipment downtime and failures. The course explores essential maintenance best practices, including scheduled maintenance procedures, proper documentation, and safety guidelines that must be followed when performing maintenance work. Through practical examples and real-world scenarios, learners will understand why maintenance should be viewed as an investment, and how implementing an effective preventive maintenance program can prevent major equipment failures, reduce operational costs, and create a safer work environment. | BizLibrary |
| Essentials of Lean Manufacturing | What is Lean Manufacturing and how can it be used to improve the efficiency and effectiveness of your company’s processes or services? Lean Manufacturing is more than just a method and a set of tools for improving processes, it is also a philosophy for how to do work every day. This interactive online course will provide you with a simplistic approach to Lean Manufacturing, promote a mindset change, and share the tools needed to implement value-creation processes with minimum waste. You will learn how to 'think Lean' and apply Lean methods and tools to improve the quality and efficiency of your company. | BizLibrary |
| Fire! Designing Means of Escape | Understanding fire is the first step toward designing features to prevent and protect against it. We cannot eliminate the potential for fire, but we can achieve a high level of fire safety by applying fundamental life safety principles during building planning, design, and operation.This 2-hour online course focuses on one of the important life safety protection features-adequate means of egress-in the context of two of the leading codes used in the U.S. today: the National Fire Protection Association (NFPA®) Life Safety Code, and the International Code Council (ICC) International Fire Code.There is a test at the end of this course.Vector Solutions has a long history of providing industry-specific content for its customers. While this course and its content remain accurate and functional within our systems, the look and feel may not match our more modern offerings. | BizLibrary |
| Flammables and Explosives in the Laboratory | MARCOM's video on "Flammables and Explosives in the Laboratory" discusses the nature of flammable and explosive materials, as well as hazards associated with their use. It also reviews the proper handling procedures and personal protective equipment that should be used when working with these substances. | BizLibrary |
| Flow, Level, and Pressure Sensors | Flow measurement devices, or flow sensors, measure the volume of a liquid or gas that passes through a container in a given amount of time. This course discusses the common flow, level, and pressure sensor designs as well as defines common industry terms such as “turndown ratio,” “psi,” and “atmospheric pressure.” | BizLibrary |
| Gear Drive Basics | Gears are mechanical devices, designed with teeth specifically shaped to minimize wear, vibration, and noise, while also maximizing a power transmission's efficiency. They are able to reverse the direction of rotation, change the speed of rotation, and transfer rotation to a different axis. This course will describe the purpose, types, performance, and applications of gears. | BizLibrary |
| Geometric Dimensioning and Tolerancing (GD&T): Form and Size Tolerances | Geometric dimensioning and tolerancing (GD&T) is a symbolic language used to communicate the allowable variation within a product assembly and standardizes variations in measurement. Size tolerances define the allowable variation in the size of a feature, while form tolerances describe the allowable variations in the contours of features and surfaces on a part. In this interactive, online course, we will discuss size tolerances, and form tolerances, as well as cylindricity, and circularity. | BizLibrary |
| Geometric Dimensioning and Tolerancing (GD&T): Introduction | GD&T is a symbolic language that is used to accurately describe mechanical parts and to define the allowable deviations in size, form, and location for each feature, in a manner that allows the greatest flexibility for the manufacturer, while ensuring that the part will function as intended. This interactive, online course provides an introduction to GD&T fundamentals and basic notations. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory | MARCOM's video on "GHS Safety Data Sheets in the Laboratory" reviews the composition of GHS Safety Data Sheets, the information that's contained in each section, and how SDSs are different from Material Safety Data Sheets. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory | Upon completing this course, you should be able to: Explain why OSHA incorporated GHS Safety Data Sheets (SDSs) into the Hazard Communication Standard and how the GHS SDS format compares to the ANSI MSDS format. Identify where to find key information on an SDS, including the chemical manufacturer’s contact information, ingredients, and composition. Use an SDS to determine what a material is, its health and environmental hazards, and the risks associated with working with it. Explain why an SDS should be reviewed before working with a material and identify which sections are most helpful during a hazard or emergency situation. Locate information on an SDS related to first aid measures and how to respond to accidental releases or spills. Find storage, handling, stability, and reactivity information needed to work with materials safely. Identify information required for the safe transport and proper disposal of chemicals. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory: Handling Hazardous Materials | MARCOM's Micro-Learning course on GHS Safety Data Sheets in Laboratory Environments: Handling Hazardous Materials provides employees with essential information safely working with hazardous substances, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory: Hazardous Materials Emergencies | MARCOM's Micro-Learning course on GHS Safety Data Sheets in Laboratory Environments: Hazardous Materials Emergencies provides employees with essential information responding to laboratory HAZMAT emergencies, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory: Material Safety Data Sheets and GHS SDS | MARCOM's Micro-Learning course on GHS Safety Data Sheets in Laboratory Environments: Material Safety Data Sheets and GHS SDS provides employees with essential information understanding and using safety data sheets, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory: Materials and their Hazards | MARCOM's Micro-Learning course on GHS Safety Data Sheets in Laboratory Environments: Materials and Their Hazards provides employees with essential information identifying and understanding laboratory material hazards, delivered through a focused 3–5 minute video. | BizLibrary |
| GHS Safety Data Sheets in the Laboratory: Other Important Information | MARCOM's Micro-Learning course on GHS Safety Data Sheets in Laboratory Environments: Other Important Information provides employees with essential details on additional safety data sheet content, delivered through a focused 3–5 minute video. | BizLibrary |
| Heat Exchanger Basics | Heat exchangers are typically used to transfer heat between fluids using conduction, convection, and radiation. This course details the three heat transferring methods used by heat exchangers as well as how heat exchangers are classified. It also illustrates common heat exchangers types such as shell-and-tube, plate, extended surface, and regenerative heat exchangers. | BizLibrary |
| Heat Exchangers: Condensers and Reboilers | There are many different types of shell-and-tube heat exchangers, and each one is designed to accomplish a specific function in a process. In this interactive, online course, you will explore condensers and reboilers, two shell-and-tube heat exchangers that are designed to do specific jobs. | BizLibrary |
| Heat Exchangers: Cooling Towers | Many industrial and commercial processes produce large quantities of heat that need to be removed from the process. This heat is typically removed by transferring it into a stream of cool water. After the transfer, the heated water is often re-cooled in a cooling tower. A cooling tower is a liquid-to-air heat exchanger that rejects heat to the atmosphere. This course will discuss the operating principles of cooling towers. It will also cover different cooling tower designs, some basic operating guidelines, and factors that affect the quality of the circulating cooling water. | BizLibrary |
| Hydraulic System Equipment | In a hydraulic system, pressure applied anywhere to a contained, incompressible fluid is transmitted undiminished throughout the fluid. This course covers the purpose and function of the major equipment used in a typical hydraulic system. | BizLibrary |
| Hydraulic System Valves and Components | In a hydraulic system, pressure applied anywhere to a contained, incompressible fluid is transmitted undiminished throughout the fluid. This course covers the purpose and function of the valves and various components used in a typical hydraulic system to control pressure, transmit fluid, and filter contaminants. | BizLibrary |
| Lab Safety: Cleaning and Storing Glassware | Welcome to the “Lab Safety: Cleaning and Storing Glassware” video lesson created to emphasize the importance of remaining safe when cleaning and storing glassware. This is the final lesson in the “Lab Safety” series, which covers the basics of remaining safe while working in a lab. In this lesson, learners will become familiar with the hazards of improperly cleaned and stored glassware. Viewers will also learn how to properly practice lab safety when using glassware. Ultimately, learners will have a greater appreciation for keeping their lab clean and organized. (Keywords: personal protective equipment, PPE, safety data sheet, SDS, autoclave) | BizLibrary |
| Lab Safety: Handling Glassware Accidents | Welcome to the “Lab Safety: Handling Glassware Accidents” video lesson intended to help viewers remain cautious when working with glassware. This lesson is the fourth of five in the “Lab Safety” series, which covers the basics of remaining safe while working in a lab. In this lesson, viewers first learn best practices for safely working with glassware before moving on to what to do in the event of a glassware accident. Ultimately, viewers will have a deeper understanding of the hazards that glassware presents in the lab. (Keywords: safety data sheet, SDS, personal protective equipment, PPE) | BizLibrary |
| Lab Safety: Preparing to Work in the Lab | Welcome to the “Lab Safety: Preparing to Work in the Lab” video lesson created to educate viewers on the precautions to take before engaging in lab work. This lesson is the first of five in the “Lab Safety” series, which covers the basics of remaining safe while working in a lab. This lesson covers the basics of lab safety, from the necessity of personal protective equipment to general best practices for preventing lab accidents. Ultimately, viewers of this lesson will be better prepared for general lab work. (Keywords: safety data sheet, SDS, PPE, respirator, APR, SCBA, fit test) | BizLibrary |
| Lab Safety: Using Fume Hoods | Welcome to the “Lab Safety: Using Fume Hoods” video lesson intended to provide best practices and safety tips on using fume hoods in the lab. This lesson is the second of five in the “Lab Safety” series, which covers the basics of remaining safe while working in a lab. In this lesson, learners will go over the primary function and characteristics of fume hoods, as well as how they differ from other appliances in the lab. This lesson also provides tips for viewers on how to practice safety with fume hoods before, during, and after use. (Keywords: sash, ducted fume hoods, ductless fume hoods, biosafety cabinets, HEPA filter, personal protective equipment, PPE, safety data sheet, SDS) | BizLibrary |
| Lab Safety: Working with Chemicals | Welcome to the “Lab Safety: Working with Chemicals” video lesson created to help viewers remain safe while handling potentially hazardous chemicals. This lesson is the third of five in the “Lab Safety” series, which covers the basics of remaining safe while working in a lab. In this lesson, viewers will learn about key tips and tricks to remain safe in a lab with chemicals. The lesson includes safety tips to utilize during experiments as well as important information for storing, cleaning up, and disposing of hazardous materials. (Keywords: personal protective equipment, PPE, safety data sheet, SDS, chemical hygiene plan, chemical spills) | BizLibrary |
| Laboratory Ergonomics | MARCOM's video on "Laboratory Ergonomics" discusses the need to set up work areas correctly, as well as how to minimize the strain of using laboratory equipment, tools, and instruments. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Laboratory Hoods | MARCOM's video on "Laboratory Hoods" emphasizes how to properly use laboratory hoods and how to test them to ensure correct functioning...as well as discusses how hoods can protect an experiment, the facility, and most importantly, the employee. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Laboratory Safety | Welcome to the “Lab Safety” video course intended to cover the basics of remaining safe while working in a lab. This course, comprising five video lessons, delves into the major topics of lab safety. These include preparation involving personal protective equipment, the use of key appliances such as fume hoods, working with chemicals, and the proper way to handle, clean, and store glassware in a lab setting. This course serves as a guide for anyone who needs to know the proper precautions to take when working in a lab. (Keywords: PPE, SDS, safety data sheet) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Lean Manufacturing: Continuous Improvement and the PDCA Cycle | Did you know the Plan-Do-Check-Act (or PDCA) cycle is the correct methodology to follow when solving problems and managing changes? The PDCA cycle is an ordered sequence of four stages, which will take a process condition from “problem-found” to “problem-solved.” This interactive online course provides an overview of the PDCA cycle used as a continual improvement procedure, promoting the dominion of the tools needed for solving problems and managing changes. This course will define the phases of PDCA, explain how to use it as a continual improvement procedure, and list the benefits of implementing PDCA into your processes. | BizLibrary |
| Lean Manufacturing: Determining the Voice of the Customer | The Voice of the Customer (VoC) is a term used in business to describe customer's expectations and requirements. It can also represent customer's feedback about their experiences with, and expectations of, a rendered product or service. Others define it as the statement made by the customer about a product or service. This course discusses the importance of the Voice of the Customer to a business’s success and describes how to anticipate and meet customer needs and requirements once this data is captured. | BizLibrary |
| Lean Manufacturing: Standardized Work | This training course provides an approach to managing documented instructions, known as standardized work. This lean manufacturing tool provides a clear communication of steps to be met when performing a job, allowing sustainability of continual improvements in the manufacturing setting. | BizLibrary |
| Lean Manufacturing: Value and Waste | Value represents the need of the customer, the voice of the customer. If companies don’t pay attention to value, they may end up with unhappy customers walking away from them, resulting in a low brand reputation. Lean thinking enables companies to understand what customers are willing to pay for. If it is of no value to customers, then it is considered waste. Waste consumes energy, money, and is of no value to the customer. This interactive online course provides an approach to how Value and Waste are perceived by customers and how to remove steps that do not create value, promoting only those activities that do provide value. | BizLibrary |
| Lean Manufacturing: Value Stream Mapping | Have you ever heard of value stream mapping? Value stream mapping (VSM) is a Lean tool that allows you to create a visual representation, from order receipt through to the arrival of the product to the customer, without concentrating on the period of lead time taken up by manufacturing. In this interactive online course, we will review the concepts of value stream mapping, the steps in value stream mapping, and list the benefits of this useful tool. | BizLibrary |
| Lean Manufacturing: Visual Management | Are you looking for a way to visually represent standards in your facility? Are the signs and charts you currently have posted efficiently managing a condition? In order to provide effective visual management, metrics and charts must represent accurate results in real-time. Visual management should provide an overview of status, or results with clear and evident data. This interactive course will introduce you to a manufacturing principle known as visual management, which provides a visual approach for communicating information. | BizLibrary |
| Magnetism and Electromagnetism Basics | A magnet is a material that attracts other metals. About 4,000 years ago, it was found that a stone called magnetite attracted pieces of iron. It was later found that a long piece of magnetite would align itself with the north and south poles of the earth. Experimentation showed that one end would always align with the North Pole and the other end with the South Pole. This module will discuss the principles of magnets, magnetic fields, and types of magnets. | BizLibrary |
| Mechanical Maintenance: Couplings | This interactive online course addresses how different couplings attach to shafts. You will learn factors that can increase wear and the lifespan of a coupling, and the applications of different coupling types. This course is part of a series of courses on basic mechanical maintenance. Additional courses in this series include: Mechanical Maintenance: Basic Terms of Maintenance Mechanical Maintenance: Maintaining and Troubleshooting Gear Reducers Mechanical Maintenance: Maintaining V-Belts Mechanical Maintenance: Maintaining Flexible Drives: Roller Chain and Silent Chain Mechanical Maintenance: Maintaining Flexible Drives: Flat Belts, V-Belts, and Timing Belts Mechanical Maintenance: Couplings Mechanical Maintenance: Maintaining and Troubleshooting Brakes and Clutches | BizLibrary |
| Mechanical Maintenance: Maintaining and Troubleshooting Brakes and Clutches | This interactive online course addresses how breaks and clutches work, conditions that can cause breaks and clutches to fail, and brake and clutch maintenance to better prevent premature wear. This course is part of a series of courses on basic mechanical maintenance. Additional courses in this series include: Mechanical Maintenance: Basic Terms of Maintenance Mechanical Maintenance: Maintaining and Troubleshooting Gear Reducers Mechanical Maintenance: Maintaining V-Belts Mechanical Maintenance: Maintaining Flexible Drives: Roller Chain and Silent Chain Mechanical Maintenance: Maintaining Flexible Drives: Flat Belts, V-Belts, and Timing Belts Mechanical Maintenance: Couplings Mechanical Maintenance: Maintaining and Troubleshooting Brakes and Clutches | BizLibrary |
| Mechanical Maintenance: Maintaining and Troubleshooting Gear Reducers | When the normal operating speed of a motor is different from that required for an application, speed reducers, frequently called gear boxes or gear reducers, are often used to lower the speed. This interactive online course will teach you about the basic parts that all reducers have in common. You will learn common problems that go wrong with reducers and how to spot them early, before they become serious. You will also learn how to maximize the efficiency of reducers you work with and how to get them running again when things go wrong. You will also be taught what to look for during an overhaul. This course is part of a series of courses on basic mechanical maintenance. Additional courses in this series include: Mechanical Maintenance: Basic Terms of Maintenance Mechanical Maintenance: Maintaining and Troubleshooting Gear Reducers Mechanical Maintenance: Maintaining V-Belts Mechanical Maintenance: Maintaining Flexible Drives: Roller Chain and Silent Chain Mechanical Maintenance: Maintaining Flexible Drives: Flat Belts, V-Belts, and Timing Belts Mechanical Maintenance: Couplings Mechanical Maintenance: Maintaining and Troubleshooting Brakes and Clutches | BizLibrary |
| Mechanical Maintenance: Maintaining Flexible Drives: Flat Belts, V-Belts, and Timing Belts | Transmission drives rely on belts to transfer power. No belt lasts forever, but by following the guidelines discussed in this course, unexpected equipment downtime can be minimized. This interactive online course will teach you about three types of belt driven power transmission drives, flat belts, V-belts and timing belts. You will learn how each belt works, how they're constructed, and taught the importance of proper installation and maintenance. This course is part of a series of courses on basic mechanical maintenance. Additional courses in this series include: Mechanical Maintenance: Basic Terms of Maintenance Mechanical Maintenance: Maintaining and Troubleshooting Gear Reducers Mechanical Maintenance: Maintaining V-Belts Mechanical Maintenance: Maintaining Flexible Drives: Roller Chain and Silent Chain Mechanical Maintenance: Maintaining Flexible Drives: Flat Belts, V-Belts, and Timing Belts Mechanical Maintenance: Couplings Mechanical Maintenance: Maintaining and Troubleshooting Brakes and Clutches | BizLibrary |
| Mechanical Maintenance: Maintaining Flexible Drives: Roller Chain and Silent Chain | This interactive online course teaches you about two kinds of power transmission drives, those using roller chain and those using silent chain. You will learn about how they are constructed and how they work. You will also learn about some of the most common reasons why they fail. This course is part of a series of courses on basic mechanical maintenance. Additional courses in this series include: Mechanical Maintenance: Basic Terms of Maintenance Mechanical Maintenance: Maintaining and Troubleshooting Gear Reducers Mechanical Maintenance: Maintaining V-Belts Mechanical Maintenance: Maintaining Flexible Drives: Roller Chain and Silent Chain Mechanical Maintenance: Maintaining Flexible Drives: Flat Belts, V-Belts, and Timing Belts Mechanical Maintenance: Couplings Mechanical Maintenance: Maintaining and Troubleshooting Brakes and Clutches | BizLibrary |
| Metal Fabrication | This course begins by illustrating how to bend, shear, and saw metal using various machines. It then illustrates how to cut metal using a gas torch. The course concludes with a discussion of abrasives and the best practices while using abrasives. | BizLibrary |
| Orientation to Laboratory Safety | MARCOM's Video On Demand (VOD) program on Orientation to Laboratory Safety shows both new employees and seasoned veterans the importance of safety in the laboratory... as well as reviews the OSHA regulations and good safety practices that apply to the laboratory environment. A laboratory can be a dangerous place, and with the daily pressures to get things done, employees can be tempted to take shortcuts and ignore safety precautions. With the increasing complexity of the equipment and procedures involved in experiments, employees need an even greater knowledge of safety practices and procedures than they may have had in the past. Areas covered in the course include OSHA regulations, GHS Safety Data Sheets (SDSs), planning safe experiments, personal protective equipment, ventilation controls, chemical storage, accidents and emergencies, waste disposal, and more. | BizLibrary |
| Overall Equipment Effectiveness | Overall Equipment Effectiveness (OEE) is a manufacturing performance metric that is used to identify the sources of lost production and measure improvement efforts. In this course we will discuss the purpose of OEE and how it is calculated. We will define availability, performance, and quality factors. We will also describe how to implement and analyze OEE and define the Six Big Losses, as well as how to reduce them. | BizLibrary |
| Planning for Laboratory Emergencies | MARCOM's video on "Planning for Laboratory Emergencies" discusses how to minimize damage and prevent injuries if an emergency should occur. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Pneumatics: Basic Pneumatic Control Systems and Diagrams | Pneumatic instruments play an important role in the overall operation of a plant. Knowing how to troubleshoot and fix problems with pneumatic instrument systems will allow you to get your plant quickly back into operation. This interactive online course will use an example of a level control system to teach you about pneumatic instrumentation, basic pneumatic instrument groups and their functions. You will also learn about commonly used plant system diagram symbols and how they are used in diagnosing and correcting problems in the instrument systems found in your plant. | BizLibrary |
| Positive Displacement Pumps | A positive displacement pump works by capturing a given volume of liquid at the suction of the pump, and then mechanically forcing it out of the discharge at a higher pressure. In contrast to centrifugal pumps, in which the flow is affected by downstream pressure, positive displacement pumps (within the limitations of the driver) deliver a nearly constant flow, independent of the downstream pressure. Positive displacement pumps can be categorized as reciprocating or rotary action pumps. This course describes the general characteristics of positive displacement pumps and the principles of operation of various common designs. | BizLibrary |
| Preventing Contamination in the Laboratory | MARCOM's video on "Preventing Contamination in the Laboratory" emphasizes the need to recognize situations that could lead to contamination, and discusses what can be done to prevent contamination from occurring. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Programmable Logic Controllers (PLC's) - Hardware, Inputs, Outputs, Discrete/Analog | This interactive online course is designed to help you understand the hardware used in PLC’s as well as how discrete and analog inputs and outputs permit the programmer to aid machinery in performing at a more efficient and stable state. Inputs are signals or data received by a system and outputs are the signals or data sent from it. Input/output (I/O) devices are used by a human, or system, to communicate with a computer. For instance, a keyboard is an input device for a computer, while a monitor is an output device.This course will examine the primary causes of faults associated with PLC based control systems: I/O devices and field wiring. We will discuss both hardware and software which will aid in finding these faults quickly. You will be introduced to analog inputs and outputs. These include sensors and actuators that will be of use for industrial measurements and movements. | BizLibrary |
| Safe Handling of Laboratory Glassware | MARCOM's Video On Demand (VOD) program on Safe Handling of Laboratory Glassware discusses the nature of various types of glassware, and the problems it can cause... as well as the need for employees to use and maintain laboratory glassware safely. Broken glassware causes more laboratory accidents than any other hazard. Because it is so fragile, glassware can easily fracture if it is bumped, dropped or too much pressure is applied to it. Some glassware accidents don't require much more than a band-aid, while others can result in a lot of blood and the need for medical attention. And the threat of contamination from the materials in a broken container can also be a serious problem. Areas covered in the course include inspecting glassware before use, effects of extreme temperatures and pressures, matching glassware to the experiment, working with glass tubing, using personal protective equipment, storage and handling, washing and clean-up, and more. | BizLibrary |
| Safety Showers and Eye Washes in the Laboratory | MARCOM's video on "Safety Showers and Eye Washes in the Laboratory" reviews the correct ways to use this equipment, and emphasizes the need for quick action after a chemical splash or spill. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Symbols, Standards, and Schematics | One way in which electrical components are identified in drawings is by the use of schematic symbols. A schematic symbol either represents a single component in an electrical circuit, such as a pushbutton or motor, or a part of a component, such as with relays and starters. This course covers component representations, component abbreviations, electrical standard organizations, blueprint layout, and blueprint styles. | BizLibrary |
| To the Point About: Confined Space Entry | Our workplace is full of hazards, hazards than can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. One such hazard is the conditions that exist inside confined spaces such as manholes, tanks, vessels, pits, and similar areas. Controlling access to confined spaces and the hazards they contain can prevent injuries and safe lives. That is the point of our facility’s confined space entry program and that is the point of this program. Topics include the confined space entry permit; atmospheric hazards; atmospheric testing and monitoring; other confined space hazards and how they are controlled; and the duties of the entry supervisor, the attendant, and the entrants. This content is also translated in Spanish. | BizLibrary |
| To The Point About: Hot Work and Welding Safely | It is imperative that welders and their co-workers remain focused on their jobs and follow all safe work practices to avoid fires, injuries, and property damage. This program provides an overview of the precautions that must be followed while performing welding and other hot work. Topics include clothing and PPE, designated and non-designated areas, precautionary measures, fire watch duties, good housekeeping, pre-job inspection, and protecting co-workers from hot work hazards. | BizLibrary |
| Transmission and Distribution: Distribution Line Installation and Removal | Sometimes changes are made in the area around a distribution line that make it necessary to relocate or replace a portion of that line. This interactive online course will familiarize you with the general procedures involved in completing a typical distribution line installation and removal. You will learn how to plane an installation and removal job and how to perform the major steps involved in doing the job. You will also learn how to pull and sag lines, parallel a new line with an existing line, remove conductors, and remove equipment. | BizLibrary |
| Transmission and Distribution: Focus on Distribution | The transmission part of a transmission and distribution system supplies electricity to substations and individual service areas. While the job of the distribution part of a T&D system is to take this electricity and supply it to individual consumers at a voltage they can use; doing this job properly requires the use of a variety of electrical devices and an intricate system of distribution lines. This interactive online course will teach you about the components that make up a typical distribution system. You will learn how to recognize individual components and gain a basic understanding of the jobs they perform. | BizLibrary |
| Transmission and Distribution: Using Line Test Equipment | The purpose of this course is to introduce types of line test equipment used in the field to detect voltage, amperage, and resistance; to show how this equipment is used; and to show the kinds of readings that can be expected from this equipment. After completing this course, participants should be able to identify types of line test equipment used in the field. They should have a basic understanding of the use of this equipment; they should know how to determine which instrument to use; and they should be able to demonstrate the use of each meter to take a reading. | BizLibrary |
| Transmission and Distribution: Using Various Types of Electrical Diagrams and Geospatial Information Systems | Did you know different types of electrical system diagrams are used to show large portions of an electrical system down to a single structure or even a portion of a structure? The purpose of this course is to teach the basic kinds of information that can be obtained from various types of electrical system diagrams: one-line diagrams, plan-profile diagrams, framing diagrams, and GIS technology. The course shows how these diagrams are read and interpreted and how information can be used to complete an assignment. This interactive online course will show participants what information is typically found on one-line, plan profile, framing diagrams, and GIS applications. They should also be able to interpret diagrams to determine the location of a job site and then plan the best route to the site. In addition, participants should be able to use a framing diagram to determine what materials should be present at a work site and in what quantities. | BizLibrary |
| Valve Common Problems | Although every valve and piping system is unique, some common conditions that exist are pressure drops and high fluid velocities. These conditions are not necessarily bad, and may even be part of the system design. This module will explain the causes and possible solutions of common problems resulting from these conditions. | BizLibrary |
| Vehicle Brake Basics | Brakes are mechanical devices used to slow or stop a moving object, or to prevent the movement of a stationary object. This course discusses the hydraulic braking systems typically installed in modern automobiles and light duty trucks. Similar systems can be used on rotating equipment and machinery. Brake pedal design, vacuum-assisted brake boosters, 'master' and 'slave' cylinders, emergency brakes, anti-lock brake systems, and the importance of regular inspections and maintenance are all covered. | BizLibrary |
| Welding Safety | Welding is a very effective workplace technique used to fuse or cut metal, though it is not without dangers. Knowing the hazards of welding and following the correct procedures will help prevent personal injury, fatalities, and property damage. This course will cover welding-specific personal protective equipment, arc and gas welding, brazing and soldering, as well as the hazards they present. Lastly, this course discusses safety procedures used to minimize the exposure to different welding hazards. | BizLibrary |
Information technology
| Course Name | Description | Partner |
|---|---|---|
| Administration and Automation with Windows PowerShell - Intermediate | Intellezy | |
| CompTIA A+ Certification (Part 1 of 9): Fundamentals | In this course for the CompTIA A+ 1101-1102 exam, we will cover an introduction to computing concepts, how the certification works, and anatomy of the computer. **************************************************************************** Lesson 1: (a) Hardware vs. Software; (b) Pc Communication; (c) Hardware Requirements; (d) Binary Numbering System; (e) Comparing Numbering Systems; (f) Demo: Numbering Systems; (g) Personal Computer Concepts.; Lesson 2: (a) Becoming an IT Professional; (b) Advancing Your Skillset; (c) Soft Skills; (d) Working with End Users; (e) Dealing with Difficult Customers; (f) End User Communication.; Lesson 3: (a) Certiciation 101; (b) Creating a Plan; (c) Certification Exam.; Lesson 4: (a) Motherboards; (b) Data Communication; (c) Chipsets; (d) North Bridge; (e) South Bridge; (f) Connector Types; (g) Form Factors; (h) Installing a Motherboard; (i) Replacing Motherboards; (j) Motherboard Compatability.; Lesson 5: (a) BIOS and CMOS; (b) UEFI; (c) POST; (d) Configuring BIOS; (e) Fan Speed Considerations; (f) Security Settings; (g) Secure Boot; (h) Demo: Firmware Setings.; Lesson 6: (a) Power Supplies; (b) Installation Considerations; (c) Powering Drives; (d) Motherboard Power; (e) Choosing Power Supplies; (f) Replacing Piower Supplies; (g) Demo: Power Supplies.; Lesson 7: (a) Central Processing Unit; (b) CPU Architecture; (c) Cooling; (d) Liquid Cooling; (e) Demo: CPU.; Lesson 8: (a) Memory; (b) Memory Units; (c) DDR RAM; (d) Error Recovery; (e) RAM Configurations; (f) Installing RAM; (g) Demo: Examining Memory.; Lesson 9: (a) Storage Overview; (b) Drive Architecure; (c) Drive Speeds; (d) SATA; (e) eSATA; (f) Demo: Hard drives; (g) Magnetic Drives; (h) Hard Drive Geometry; (i) Hot Swappable; (j) SSD Overview; (k) Flash Drives; (l) Memory Cards; (m) Optical Drives; (n) Drive Components; (o) DVD; (p) Blu-Ray; (q) Installing Optical Drives; (r) RAID Technologies; (s) RAID Levels; (t) Demo: Configure RAID.; Lesson 10: (a) Expansion Technologies; (b) Serial and Parallel; (c) Universal Serial Bus; (d) USB Versions; (e) USB Classes; (f) USB Connectors and Cables; (g) Demo: USB Cables; (h) Video Cards. | BizLibrary |
| CompTIA A+ Certification (Part 2 of 9): Printers and Mobile Devices | In this course for the CompTIA A+ 1101-1102 exam, we will dive into Printers and mobile devices. Topics covered include: Printer types, installation and troubleshooting as well as an overview of mobile devices and how to deal with smartphones to laptops and tablets. **************************************************************************** Lesson 1: (a) Printers and Scanners Overview; (b) Dot Matrix; (c) Inkjet Printers; (d) Laser Printers; (e) Field Replaceable Units; (f) Thermal Printers; (g) 3D Printers.; Lesson 2: (a) Printer Connections; (b) Configuration; (c) Network Printers; (d) Printer Security; (e) Network Scan Services; (f) Demo: Installing Printer.; Lesson 3: (a) Troubleshooting Inkjet; (b) Troubleshooting Laser.; Lesson 4: (a) Mobile Devices Overview; (b) Mobile Hardware; (c) Batteries; (d) Power Management; (e) Demo: Power Options.; Lesson 5: (a) Laptop RAM; (b) Migrating Drives; (c) Input; (d) Function Keys; (e) Laptop displays; (f) Display Components; (g) Connection Methods; (h) Docking Stations.; Lesson 6: (a) Replacing Keyboards; (b) Replacing Hard Drives; (c) Replacing Memory; (d) Replacing Wireless Cards; (e) Replacing Batteries.; Lesson 7: (a) Alterantive Mobile Devices; (b) Tablets; (c) SmartPhones; (d) Wearable Technology.; Lesson 8: (a) Mobile Device Ports and Connectors; (b) Near Field Communication; (c) Apple Lightning; (d) USB Types; (e) Bluetooth; (f) Additional Connection Types; (g) Accessories.; Lesson 9: (a) Mobile Device Synchronization; (b) Mobile Device Management; (c) Demo: Cloud Storage; (d) Cellular Data Networks; (e) Demo: InTune Endpoint Manager. | BizLibrary |
| CompTIA A+ Certification (Part 3 of 9): Network Fundamentals | In this course for the CompTIA A+ 1101-1102 exam, we will cover networking fundamentals, TCP/IP and wireless networks. **************************************************************************** Lesson 1: (a) Networking Fundamentals; (b) Networking Models; (c) Workgroups; (d) domains; (e) Network Interface Card; (f) Network Clients; (g) Network Protocols; (h) Network Categories; (i) Internet Connection Types.; Lesson 2: (a) Network Devices; (b) Device Capabilities; (c) Hubs; (d) Network Switches; (e) Network Router; (f) Wireless Access Points; (g) Modems; (h) Patch Panel; (i) Injectors; (j) Optical Network Terminal; (k) Software Defined Networking; (l) VPN; (m) Demo: VPN; (n) VLAN; (o) Network Hosts and Roles; (p) Internet Appliances; (q) Demo: SPAM Gateway.; Lesson 3: (a) Twisted Pair Cabling; (b) UTP Categories; (c) Plenum; (d) EIA/TIA; (e) Coaxial Cables; (f) Fiber Optic Cables; (g) Fiber Types; (h) Fiber Connectors; (i) Networking Tools.; Lesson 4: (a) TCP-IP Fundamentals; (b) Protocol Suite; (c) Protocols and Ports; (d) IPV4 Addressing; (e) Classful Networking; (f) Basic IPV4 Configuration; (g) Classless Routing; (h) Advanced Configuration; (i) IPV6; (j) Benefits; (k) IPV6 Address Space; (l) IPV6 Address Types; (m) Configuring Addresses; (n) Demo: IP Addresses; (o) Demo: CIDR; (p) DHCP Processes; (q) Demo: DHCP Servers; (r) Name Resolution; (s) DNS Records; (t) Demo: Viewing DNS Configurations; (u) SPAM Management.; Lesson 5: (a) Wireless Networks; (b) Wireless Protocols; (c) 802.11a Standards; (d) Demo: Configure Wireless Access Point. | BizLibrary |
| CompTIA A+ Certification (Part 4 of 9): Troubleshooting and Virtualization | In this course for the CompTIA A+ 1101-1102 exam, we will cover many troubleshooting situations as well as an overview of virtualization and cloud concepts. **************************************************************************** Lesson 1: (a) Troubleshooting Models; (b) Stages and Descriptions.; Lesson 2: (a) Troubleshooting Hardware Issues; (b) Troubleshooting Power Issues; (c) Troubleshooting Motherboard Issus; (d) Troubleshooting CPU Issues; (e) Troubleshooting Memory Issues; (f) Troubleshootinbg Drive Issues; (g) Drive Tools; (h) Display Issues; (i) Display Tools.; Lesson 3: (a) Troubleshooting Network Issues; (b) Common Network Symptoms; (c) Network Troubleshooting Tools; (d) Demo: Network Troubleshooting Tools.; Lesson 4: (a) Mobile Device Common Symptoms; (b) Troubleshooting Printer Issues; (c) Additional Printer Issues.; Lesson 5: (a) Understanding Virtualization; (b) Virtualization Benefits; (c) Hypervisors; (d) Demo: Virtualization; (e) Virtualization Components; (f) Virtual MAchines; (g) Client-side Virtualization; (h) Demo: Create Virtual Machine.; Lesson 6: (a) What is Cloud Computing; (b) Physical Infrastructure Limitations; (c) Cloud Advantages; (d) Cloud Models; (e) Cloud Services Models; (f) Demo: Cloud Services Models. | BizLibrary |
| CompTIA A+ Certification (Part 5 of 9): Operating Systems and Installation | In this course for the CompTIA A+ 1101-1102 exam, we will exam Operating systems as well as what tasks need to be done before an install, perform a clean installation and upgrade. **************************************************************************** Lesson 1: (a) Operating systems; (b) OS Types; (c) OS History; (d) Current Windows Operating Systems; (e) Unix-Linux; (f) Macintosh.; Lesson 2: (a) Operating System Functions; (b) Reading and Writing Data; (c) Managing Applications; (d) Application Categories; (e) Controlling Hardware; (f) Managing Device Drivers; (g) Demo: PC Settings.; Lesson 3: (a) Basic Navigation and Management; (b) Demo: Navigating Operating Systems; (c) File Explorer; (d) Demo: File Explorer.; Lesson 4: (a) PreInstallation Tasks; (b) Installation Types; (c) Installation Best Practices.; Lesson 5: (a) Choosing the File System; (b) Installation Methods; (c) Manual Attended Installation; (d) Disk Imaging; (e) Best Practices; (f) Boot Methods; (g) Post Installation Tasks; (h) Demo: Installing Windows 10; (i) Demo: Post Installation Tasks.; Lesson 6: (a) Performing Upgrades; (b) Pre-Upgrade Tasks. | BizLibrary |
| CompTIA A+ Certification (Part 6 of 9): Operating System Types | In this course for the CompTIA A+ 1101-1102 exam, we will cover a lot of material on Windows 10 and how to administer it, as well as the Mac and Linux Operating systems, best practices and OS Security. **************************************************************************** Lesson 1: (a) Windows 10 Versions; (b) Windows 10 Builds; (c) Feature Differences.; Lesson 2: (a) Management Overview; (b) Introducing Control Panel; (c) User Control Panel and PC Settings; (d) Demo: Control Panel; (e) Settings App; (f) Demo: Settings.; Lesson 3: (a) Using Graphical Administrative Tools; (b) Computer Management; (c) Demo: Computer Management; (d) Additional Tools; (e) Demo: Additional Tools; (f) Event Viewer; (g) Task Manager; (h) Demo: Event Viewer; (i) Disk Management; (j) Demo: Using Disk Management; (k) Registry; (l) Registry Keys; (m) Demo: Regedit.; Lesson 4: (a) Introduction to CLI; (b) Navigation Using CLI; (c) Additional CLI Tools.; Lesson 5: (a) Windows Networking; (b) TCP/IP Configuration; (c) Alternate Configuration; (d) Network Types; (e) SOHO Networks; (f) Joining Domains; (g) Understanding Workgroups; (h) Domains; (i) Azure Ad; (j) Remote Desktop; (k) Windows Defender Firewall; (l) Demo: Firewall; (m) Establish Network Connections.; Lesson 6: (a) Operating System Security; (b) Workgroup Authentication; (c) Domain Authentication; (d) Creating Local Accounts; (e) Windows 10 Authentication Options; (f) Utilizing Groups; (g) Accessing Network Shares; (h) Understading Permissiosn; (i) NTFS Permissions; (j) Shared Folder Permissions; (k) Permission Rules; (l) Demo: Managing Files ACcess; (m) Encrypting File System; (n) Encryption Process; (o) Bitlocker; (p) Demo: Encryption; (q) Demo: Bitlocker; (r) Bitlocker to Go; (s) Demo: Configuring UAC; (t) User Control.; Lesson 7: (a) Mac and Linx Overview; (b) Mac OS X; (c) Linux.; Lesson 8: (a) Multiple Desktops; (b) Keychain; (c) Spotlight; (d) iCloud; (e) Gestures and Finder; (f) Remote Disc; (g) Dock; (h) Backups; (i) TAR; (j) Time Machine; (k) Disk Maintenance; (l) Shell and Terminal; (m) Screen Sharing; (n) Force Quit; (o) Mac System Preferences; (p) Installing Applications.; Lesson 9: (a) Alternative Operating Systems; (b) RSYNC; (c) Scheduled Disk Maintenance; (d) Linux Updates; (e) Driver and Firmware Updates; (f) Antivirus Updates.; Lesson 10: (a) Overview of Linx CLI; (b) LS; (c) Grep; (d) CD; (e) Additional Commands. | BizLibrary |
| CompTIA A+ Certification (Part 7 of 9): Security Threats | In this course for the CompTIA A+ 1101-1102 exam, we will cover how to understand security threats as well as how to secure workstations, mobile devices and networks. **************************************************************************** Lesson 1: (a) Understanding Threats to Security; (b) User Threats; (c) Social Engineering; (d) Phishing; (e) Network Threats; (f) Password Attacks; (g) Vulnerabilities; (h) Malicious Code Attacks; (i) Malware Types; (j) Physical Threats.; Lesson 2: (a) Understanding Common Prevention Methods; (b) Physical Access Restrictions; (c) Physical Security; (d) Anti-Malware; (e) Demo: Anti-Malware; (f) Anti Spyware; (g) Best Practices; (h) Firewalls; (i) Hardware Firewalls; (j) Firewall Functionality; (k) Proxy Firewalls; (l) Stateful Packet Inspection; (m) Host Based Firewalls; (n) Windows Firewall with Advanced Security; (o) Demo: Windows Defender; (p) User Authentication; (q) Password Best Practices; (r) Demo: Password Check; (s) Multifactor Authentication; (t) Virtual Private Networks; (u) Data Loss Prevention; (v) System Hardening; (w) Trusted Software; (x) User Education; (y) Demo: Data Loss Prevention.; Lesson 3: (a) Securing Workstations; (b) Least Privilege; (c) Password Best Practices; (d) Account Management; (e) Disabling Autorun; (f) Data Encryption; (g) Demo: Bitlocker and EFS; (h) Patch Management.; Lesson 4: (a) Securing Mobile Devices; (b) Screen Locks; (c) Finding Mobile Devices; (d) Backup Mobile Devices; (e) Login Restrictions; (f) Antimalware and Updates; (g) Encryption and Biometrics; (h) Policies and Procedures; (i) Best Practices.; Lesson 5: (a) Destruction and Disposal; (b) Physical Destruction; (c) Drilling; (d) Additional Physical Methods; (e) Recycling or Repurposing; (f) Repurposing Options.; Lesson 6: (a) SOHO Networks; (b) Wireless Security Options; (c) Device Configuration; (d) Confiure IP and MAC Filters; (e) Configure SOHO Firewalls; (f) Security for SOHO and Wireless; (g) Demo: Security Configuration on Router. | BizLibrary |
| CompTIA A+ Certification (Part 8 of 9): More TroubleShooting | In this course for the CompTIA A+ 1101-1102 exam, we will cover how to troubleshoot Operating Systems, Mobile Devices and Security Issues. **************************************************************************** Lesson 1: (a) Troubleshooting Operating Systems; (b) Common Symptoms; (c) Common Solutions; (d) Demo: OS Troubleshooting Tools.; Lesson 2: (a) Troubleshooting Mobile Devices; (b) Common Symptoms; (c) Common Security Issues; (d) Troubleshooting Tools.; Lesson 3: (a) Troubleshooting Security Issues; (b) Common Symptoms; (c) Best Practices for Malware Removal. | BizLibrary |
| CompTIA A+ Certification (Part 9 of 9): Change Management and Disaster Recovery | In this course for the CompTIA A+ 1101-1102 exam, we will finish up the series by covering Change Management and Documentation, Disaster Recovery and Prevention, Common Safety Procedures, Privacy and Licensing. **************************************************************************** Lesson 1: (a) Change Management Best Practices; (b) Organizational Documentation.; Lesson 2: (a) Backup and Recovery; (b) Demo: Backup and Recovery.; Lesson 3: (a) Operational and Safety Procedures; (b) Electrical Safety; (c) Static Electricity; (d) ESD Prevention; (e) Personal Safety; (f) Toxic Waste Handling; (g) Environmental Impacts and Controls; (h) Additional Considerations; (i) Power Issues.; Lesson 4: (a) Incident Response; (b) Licensing and Privacy. | BizLibrary |
| CompTIA Security+ (Part 1 of 9): Overview and Malware | In this course we will discuss an overview of Security+. We will discuss Malware, ransomware and malware infections and how to avoid interception and privilege escalation for the SY0-501 Exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Welcome; (b) Overview of Security; (c) CIA Triad; (d) AAA of Security; (e) Security Threats; (f) Mitigating Threats; (g) Hackers; (h) Threat Actors. Lesson 2: (a) Malware; (b) Viruses; (c) Worms; (d) Trojan Horse; (e) Demo: Virus and Trojan. Lesson 3: (a) Ransomware; (b) Spyware; (c) Rootkits; (d) Spam; (e) Summary of Malware. Lesson 4: (a) Malware Infection; (b) Common Delivery Methods; (c) Phishing; (d) Botnets and Zombies; (e) Active Interception and Privilege Escalation. Lesson 5: (a) Privilege Escalation; (b) Backdoors and Logic Bombs; (c) Symptoms of Infection; (d) Removing Malware; (e) Preventing Malware. | BizLibrary |
| CompTIA Security+ (Part 2 of 9): Mobile Devices and Hardening | This course will cover firewalls, intrusion detection systems, and pop-up blockers, as well as securing BIOS and storage devices. Next, it covers the securing of mobile devices as well as theft and how to harden a system against attack by removing unnecessary services. It finishes with updating, patching, and policies and patch management for the for the SY0-501 exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Security Applications and Devices; (b) Software Firewalls; (c) Demo: Software Firewalls; (d) IDS; (e) Pop-up Blockers. Lesson 2: (a) Data Loss Prevention; (b) Securing the BIOS; (c) Securing Storage Devices; (d) Disk Encryption. Lesson 3: (a) Mobile Device Security; (b) Securing Wireless Devices; (c) Mobile Malware; (d) Sim Cloning and ID Theft; (e) Bluetooth Attacks. Lesson 4: (a) Mobile Device Theft; (b) Security of Apps; (c) BYOD; (d) Hardening Mobile Devices. Lesson 5: (a) Hardening; (b) Unnecessary Applications; (c) Restricting Applications; (d) Unnecessary Services; (e) Trusted Operating Systems. Lesson 6: (a) Updates and Patches; (b) Patch Management; (c) Group Policies; (d) Group Policy (Lab); (e) File Systems and Hard Drives. | BizLibrary |
| CompTIA Security+ (Part 3 of 9): Virtualization and Secure Dev | Virtualization is king. This course will discuss creating and securing virtual machines, as well as application security, web browser security, and configuration. Next, it covers securing vulnerabilities and exploits as well as buffer overflows, SQL Injection, and cross-side scripting for the for the SY0-501 exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Virtualization; (b) Hypervisors; (c) How to create a Virtual Machine; (d) Threats to VMs; (e) Securing VMs; (f) Demo: Securing VMs. Lesson 2: (a) Application Security; (b) Web Browser Security; (c) Web Browser Concerns; (d) Web Browser Configuration (Lab); (e) Securing Applications. Lesson 3: (a) Software Development; (b) SDLC Principles; (c) Testing Methods; (d) Software Vulnerabilities and Exploits. Lesson 4: (a) Buffer Overflows; (b) Demo: Buffer Overflow Attack; (c) XSS and XSRF; (d) SQL Injection; (e) Demo: SQL Injection. | BizLibrary |
| CompTIA Security+ (Part 4 of 9): Network Design and Cloud | This course discusses network design with the OSI model, switchers, routers as well as access, sub-netting and telephony. Next, it discusses perimeter security, as well as proxy servers, honeypots and unified threat management. Finally, it covers cloud Security for the SY0-501 exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Network Security; (b) OSI Model; (c) Switches; (d) Routers; (e) Network Zones. Lesson 2: (a) Network Access Control (NAC); (b) VLANs; (c) Subnetting; (d) Network Address Translation; (e) Telephony Devices. Lesson 3: (a) Perimeter Security; (b) Firewalls; (c) Demo: SOHO Firewall; (d) Proxy Servers; (e) Honeypots and Honeynets; (f) Data Loss Prevention; (g) NIDS vs NIPS; (h) Unified Threat Management. Lesson 4: (a) Cloud Computing; (b) Cloud Types; (c) As a Service; (d) Cloud Security; (e) Defending Servers. | BizLibrary |
| CompTIA Security+ (Part 5 of 9): Securing Networks | This course covers the ports and protocols involved in network attacks as well as DDOS, spoofing, hijacking, and transitive attacks. The next topics discusses are how to secure network devices as well as WiFi and wireless access points for the SY0-501 exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Network Attacks; (b) Ports and Protocols; (c) Memorization of Ports; (d) Unnecessary Ports; (e) Denial of Service. Lesson 2: (a) DDoS; (b) Stopping a DDoS; (c) Spoofing; (d) Hijacking; (e) Replay; (f) Demo: Null Sessions; (g) Transitive Attacks; (h) DNS Attacks; (i) ARP Poisoning. Lesson 3: (a) Securing Networks; (b) Securing Network Devices; (c) Securing Network Media; (d) Securing WiFi Devices; (e) Wireless Encryption. Lesson 4: (a) Wireless Access Points; (b) Wireless Attacks; (c) Demo: Wireless Attack; (d) Other Wireless Technologies. | BizLibrary |
| CompTIA Security+ (Part 6 of 9): Physical Security and Access Control | This course covers physical security, including surveillance, doors, and biometrics as well as the challenges of facilities security. Next, it covers the authentication processes involved in remoting and authentication models as well as access control and best practices. It finishes by discussing user accounts and groups, user account control, and permissions and passwords for the SY0-501 exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Physical Security; (b) Surveillance; (c) Door Locks; (d) Demo: Lock Picking; (e) Biometric Readers. Lesson 2: (a) Facilities Security; (b) Fire Suppression; (c) HVAC; (d) Shielding; (e) Vehicles. Lesson 3: (a) Authentication; (b) Authenication Models; (c) 802.1x; (d) LDAP and Kerberos; (e) Remote Desktop Services; (f) Remote Access Services; (g) VPN; (h) RADIUS and TACACS+; (i) Authentication Summary. Lesson 4: (a) Access Control; (b) Access Control Models; (c) Best Practices; (d) Users and Groups. Lesson 5: (a) Permissions; (b) Usernames and Password; (c) Demo: Policies; (d) User Account Control. | BizLibrary |
| CompTIA Security+ (Part 7 of 9): Risk Assessment and Monitoring | This course talks about qualitative quantitative risk assessments as well as penetration testing and vulnerability assessments. Next it will discuss network scanning as well as how to monitor networks, protocol analyzers and finally finish up with auditing and logging for the SY0-501 Exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Risk Assessments; (b) Qualitative Risk; (c) Quantitative Risk; (d) Methodologies; (e) Security Controls. Lesson 2: (a) Vulnerability Management; (b) Penetration Testing; (c) OVAL; (d) Vulnerability Assessment. Lesson 3: (a) Nmap Scanning; (b) Demo: Vulnerability Scanning; (c) Password Analysis; (d) Demo: Password Cracking. Lesson 4: (a) Monitoring Types; (b) Performance Baselining; (c) Protocol Analyzers; (d) SNMP; (e) Demo: Analytical Tools. Lesson 5: (a) Auditing; (b) Demo: Auditing Files; (c) Logging; (d) Log Files; (e) SIEM. | BizLibrary |
| CompTIA Security+ (Part 8 of 9): Cryptography and PKI | This course discusses cryptography, symmetric and asymmetric algorithms, public key cryptography, and key management. Next it covers hashing, steganography, and how to manage public key infrastructure as well as digital certificates. Finally, it will go into detail around SSL and TLS, SSH and virtual private networks for the SY0-501 exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Cryptography; (b) Symmetric vs Asymmetric; (c) Symmetric Algorithms; (d) Public Key Cryptography; (e) Asymmetric Algorithms; (f) Pretty Good Privacy. Lesson 2: (a) Key Management; (b) One-Time Pad; (c) Demo: Steganography; (d) Hashing; (e) Demo: Hashing; (f) Hashing Attacks; (g) Increasing Hash Security. Lesson 3: (a) Public Key Infrastructure; (b) Digital Certificates; (c) Demo: Certificates; (d) Certificate Authorities; (e) Web of Trust. Lesson 4: (a) Security Protocols; (b) SMIME; (c) SSL and TLS; (d) SSH; (e) VPN Protocols; (f) Demo: Setting Up a VPN. | BizLibrary |
| CompTIA Security+ (Part 9 of 9): Social Engineering and Wrap up | This course wraps up the series on CompTIA Security+ with planning for disaster recovery as well as redundancy, backups and RAID, Next, it tackles the human element with social engineering, insider threats, phishing and user education. Finally, it discusses policies and procedures, vendor relationships, incident response and IT security frameworks for the SY0-501 Exam.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Planning for the Worst; (b) Redundant Power; (c) Backup Power; (d) Data Redundancy; (e) Demo: RAIDs; (f) Network Redundancy. Lesson 2: (a) Server Redundancy; (b) Redundant Sites; (c) Data Backup; (d) Tape Rotation; (e) Disaster Recovery Plan. Lesson 3: (a) Social Engineering; (b) Demo: Pretexting; (c) Insider Threat; (d) Phishing; (e) More Social Engineering; (f) User Education. Lesson 4: (a) Policies and Procedures; (b) Data Classifications; (c) PII and PHI. Lesson 5: (a) Security Policies; (b) User Education; (c) Vendor Relationships. Lesson 6: (a) Disposal Policies; (b) Incident Response Procedures; (c) Data Collection Procedures; (d) Demo: Disk Imaging; (e) IT Security Frameworks. Lesson 7: (a) Conclusion; (b) Exam Tricks. | BizLibrary |
| Introduction to Building a Data Model in Power BI - Beginner | Intellezy | |
| Linux Hardening and Security (Part 1 of 3): General and Physical | The Linux Security course explores the various tools and techniques commonly used by Linux system administrators and end users to complete their day-to-day tasks in a Linux environment. It is designed for experienced computer users who have limited previous exposure to Linux, whether they are working in an individual or a corporate environment. This course covers an Overview of Linux Security, physical security as well as encryption. Lesson 1: (a) Course Overview; (b) Principles Intro; (c) Is Linux Secure?; (d) What Makes Linux Secure; (e) Guidelines; (f) Wrap-up. Lesson 2: (a) Physical Security Overview; (b) General Options; (c) Demo: Single User Mode Password; (d) Demo: Single User Mode Blank Password; (e) Demo: Boot Loader Password. Lesson 3: (a) Disk encryption; (b) Demo: Setting up LUKS on a New Device; (c) Demo: Setting up LUKS Manually; (d) Converting a Device to LUKS; (e) Disabling Ctrl+Alt+Del; (f) Physical Security Summary. | BizLibrary |
| Linux Hardening and Security (Part 2 of 3): Network and Account | The Linux Security course explores the various tools and techniques commonly used by Linux system administrators and end users to complete their day-to-day tasks in a Linux environment. It is designed for experienced computer users who have limited previous exposure to Linux, whether they are working in an individual or a corporate environment. This course covers Security by Account types, SSH, Firewalls and TCP Wrappers Lesson 1: (a) Account security intro; (b) Intro to pam; (c) Pam configuration example; (d) Password security; (e) Controlling account access. Lesson 2: (a) Security by Account Type; (b) Demo: Security; (c) Demo: Linux Account Types. Lesson 3: (a) Network Security Overview; (b) Securing Network Services; (c) Port Security. Lesson 4: (a) Securing SSH; (b) Linux Firewall. Lesson 5: (a) Securing SSH; (b) IPTables; (c) Rule Specifications. Lesson 6: (a) Rules Specification Examples; (b) Demo: Network Security Firewalls. Lesson 7: (a) TCP Wrappers; (b) TCP Wrapper Examples. | BizLibrary |
| Linux Hardening and Security (Part 3 of 3): File System | The Linux Security course explores the various tools and techniques commonly used by Linux system administrators and end users to complete their day-to-day tasks in a Linux environment. It is designed for experienced computer users who have limited previous exposure to Linux, whether they are working in an individual or a corporate environment. This course covers Permissions, Special Modes, ACL's and Rootkits. Lesson 1: (a) Permissions; (b) File and Directory Permissions; (c) File and Director Permissions Cont.. Lesson 2: (a) Filesystem security special modes 1; (b) Filesystem security special modes 2; (c) Filesystem security file attributes; (d) Demo: filesystem attributes. Lesson 3: (a) filesystem security ACLs; (b) Demo: filesystem security acls. Lesson 4: (a) Rootkits; (b) Demo: Rootkits; (c) Additional Resources. | BizLibrary |
| Microsoft Copilot for Personal Use - Non-Business Edition - Beginner | Intellezy | |
| Microsoft Windows 10 Troubleshooting - Advanced | Intellezy | |
| N10-008 CompTIA Net+ (Part 1 of 7): Introduction to Networking | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers Network Fundamentals, a look at Wireless Topologies, Network Components and Services as well as what it takes to become an IT Professional. ********************************************************************************************** Lesson 1: (a) What is a Network; (b) Network Building Blocks; (c) Types of Networks; (d) Host Requirements; (e) Numbering Systems; (f) Demo: Working with Numbering Systems; (g) Communication Types; (h) Communication Concepts.; Lesson 2: (a) Wireless Topologies; (b) Workgroup vs. Domain; (c) Topologies; (d) Physical Bus; (e) Physical Star; (f) Physical Ring; (g) Physical Mesh; (h) Logical Topologies.; Lesson 3: (a) Network Components and Services; (b) Management Services.; Lesson 4: (a) Become an IT Professional; (b) Knowledge Specialization; (c) Developing Soft Skills; (d) Achieving Certification; (e) Planning for Certification. | BizLibrary |
| N10-008 CompTIA Net+ (Part 2 of 7): Network Communication | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers: Cabling and Connectors, Ports and Protocols, as well as IP Addressing. ********************************************************************************************** Lesson 1: (a) Cabling and Connectors; (b) Serial vs. Parallel; (c) Baseband vs. Broadband; (d) Data Access Methods; (e) Communication Domains; (f) Multiplexing; (g) Digital Signals; (h) Transmission Media; (i) Twisted Pair Cabling; (j) Cable Media Categories; (k) Twisted Pair Connectors; (l) Copper Media Types; (m) Wiring Differences; (n) Coaxial Cabling; (o) Demo: Media Types; (p) Fiber Optic Cabling; (q) Demo: Cables and Connectors.; Lesson 2: (a) NP2_TopicB_Slides; (b) TCP-IP Layers; (c) Core Protocols; (d) Transport Protocols; (e) TCP; (f) User Datagram Protocol; (g) What is a Socket; (h) Internet Layer; (i) Core Internet Layer Protocols; (j) IP Diagrams; (k) Application Layer; (l) Well Known Ports; (m) Demo: Ports and Protocols; (n) Exam Objective 1.5.; Lesson 3: (a) Introduction to IP Addresses; (b) Subnet Masks; (c) Demo: Binary IP Addresses; (d) Demo: Configuring IP address; (e) IPV4; (f) Valid Masks; (g) Default Gateway; (h) Address Categories; (i) Public vs. Private; (j) Classful Addressing; (k) Classless Addressing; (l) Demo: CIDR Notation.; Lesson 4: (a) Create IPv4 Subnets; (b) Simple Subnetting; (c) complex Subnetting; (d) Demo: Creating Subnets; (e) IPv6; (f) Global Unicast; (g) Special Addresses; (h) Demo: viewing and Configuring IPv6. | BizLibrary |
| N10-008 CompTIA Net+ (Part 3 of 7): Network Infrastructure | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers: network devices, switching, routing as well as Datacenter Architecture. ********************************************************************************************** Lesson 1: (a) Common Network Devices; (b) Device Capabilities; (c) OSI/RM; (d) Physical Devices; (e) Network Interface Cards; (f) Repeaters; (g) Repeater Types; (h) Hubs; (i) Data Link Filtering; (j) Network Bridge; (k) Switches.; Lesson 2: (a) Switch Categories; (b) Switch Characteristics; (c) Power Over Ethernet; (d) Virtual Capabilities; (e) Virtual LAN; (f) Initial Switch Configuration; (g) Interface Configuration; (h) Introduction to STP; (i) STP Port States; (j) RSTP Differences; (k) Understanding Trunking; (l) Trunking Protocols; (m) Additional Management for Switches.; Lesson 3: (a) Layer 3 Functionality; (b) Routing Tables; (c) Network Segmentation Benefits; (d) Hardware vs. Software Routers; (e) routing Protocol; (f) Dynamic routing; (g) What is a Metric; (h) Distance Vector vs. Link State; (i) Path Vector; (j) Interior Routing Protocols; (k) Exterior Routing Protocols; (l) Routing Problems; (m) Router Redundancy; (n) Demo: Reading a Routing Table.; Lesson 4: (a) Additional Network Devices; (b) VOIP Phones; (c) Load Balancers; (d) Traffic Shapers; (e) Intrusion Prevention Systems; (f) Firewalls; (g) Monitoring Devices; (h) Internet of Things; (i) SCADA; (j) Demo: Examining Firewalls.; Lesson 5: (a) Three Tiered; (b) Access Layer; (c) Additional Designs; (d) Network Locations; (e) Software Defined Networking; (f) SDN Architecture. | BizLibrary |
| N10-008 CompTIA Net+ (Part 4 of 7): Network Implementation | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers Network Services, Wireless Implementations, Remote access as well as Cloud and Virtualization. ********************************************************************************************** Lesson 1: (a) Introduce DHCP; (b) DHCP Leases; (c) Lease Renewal; (d) DHCP Server Placement; (e) DHCP Servers; (f) Types of Names; (g) Demo: Configuring DHCP; (h) Introduction to DNS; (i) DNS Components; (j) Resource Records; (k) Name Resolution Process; (l) Types of Queries; (m) Demo: Configuring DNS.; Lesson 2: (a) Wireless Networking Fundamentals; (b) Types of Wireless; (c) Wireless Networking Components; (d) Wireless Modes; (e) Wireless Devices; (f) Wireless Networking Standards; (g) 802.11 Standards; (h) Enhancing Wireless Performance; (i) Wired Equivalent Privacy; (j) Wifi Protected Access; (k) 802.1X; (l) Demo: Configuring Security Options; (m) Planning Wireless Networks; (n) Choosing Antennas; (o) Wireless Channels; (p) Site Surveys; (q) Other Considerations; (r) Demo: configure Access Point.; Lesson 3: (a) Introduction to Remote Networking; (b) Remote Node; (c) Remote Desktop; (d) Demo: Configure Remote Control; (e) Understanding Authentication; (f) CHAP and MS-CHAP; (g) EAP and other Authentication Protocols; (h) Radius; (i) TACACS+; (j) What is a VPN; (k) VPN Tunnel Types; (l) Encapsulation; (m) VPN Components; (n) Encryption Types; (o) VPN Concentrators; (p) VPN Protocols; (q) Demo: Create and Configure VPN Connections.; Lesson 4: (a) What is Virtualization; (b) Virtualization Benefits; (c) Virtual Machine Hosts; (d) Virtualization and Cloud Computing; (e) Demo: Virtualization Platforms; (f) Virtualization Components; (g) Demo: Create and Configure Virtual Machines; (h) Virtual Devices and Networks; (i) Demo: Working in the Cloud. | BizLibrary |
| N10-008 CompTIA Net+ (Part 5 of 7): Network Operations | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers: Organizational documents and policies, network monitoring, high availability and disaster recovery. ********************************************************************************************** Lesson 1: (a) Business Agreements; (b) Plans and Procedures; (c) Hardening and Security Policies; (d) Network Documentation.; Lesson 2: (a) Types of Monitoring; (b) Performance Baselines; (c) Monitoring Tools; (d) Introduction to Network Tools; (e) Analyzing Traffic; (f) Interface Statistics; (g) Environmental Monitoring; (h) Using SYSLOG; (i) Network Device Logs; (j) SNMP Components; (k) SNMP Packet Types; (l) Monitoring Operating Systems; (m) Performance Metrics and Sensors; (n) Patch Management; (o) Manage Network Devices; (p) Demo: Monitoring Operating Systems.; Lesson 3: (a) Maintaining Business Continuity; (b) Understanding High Availability; (c) High Availability Options; (d) Disaster Recovery; (e) Hardware Redundancy; (f) High Availability Concepts; (g) Key Terms. | BizLibrary |
| N10-008 CompTIA Net+ (Part 6 of 7): Network Security | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers: network security fundamentals, planning security, identify threats and vulnerabilities and how to protect the network. ********************************************************************************************** Lesson 1: (a) Intro to Network Security; (b) CIA Triad; (c) Network Threats; (d) Network Vulnerabilities; (e) Understanding Risks; (f) What is AAAA; (g) Cryptography; (h) Algorithms and Keys; (i) Digital Signatures; (j) Best Practices for Permissions; (k) Best Practices for Employees; (l) Defense in Depth.; Lesson 2: (a) Planning for Network Security; (b) Threat Vulnerability Pairs; (c) Identifying Vulnerabilities; (d) Types of Vulnerabilities; (e) Mitigating Risks; (f) Risk Assessments.; Lesson 3: (a) Threat Categories; (b) Software Attacks; (c) Malicious Code Attacks; (d) Types of Malicious Code; (e) Network Attacks; (f) Port Scanning; (g) IP Spoofing; (h) Denial of Service; (i) On-Path Attacks; (j) Human Attacks; (k) Wireless Vulnerabilities and Threats.; Lesson 4: (a) Protecting the Network; (b) Implement Physical Protection; (c) Physical Security Options; (d) Anti-Malware; (e) Network Hardening; (f) Securing Network Communications; (g) Wireless Security; (h) Authentication; (i) Authentication Factors; (j) Network Access Control; (k) Demo: Anti Malware Options; (l) Demo: Hardening and IPSec. | BizLibrary |
| N10-008 CompTIA Net+ (Part 7 of 7): Network Troubleshooting | This course is a part of the CompTIA Net+ body of knowledge focusing on the N10-008 Exam. This course covers the tools and methodologies to troubleshoot network issues. ********************************************************************************************** Lesson 1: (a) Introduction to Troubleshooting; (b) Identify the Issue; (c) Establish Theory of Probably Cause; (d) Create Action Plan; (e) Putting it all Together.; Lesson 2: (a) Hardware Troubleshooting Tools; (b) Network Tool Kit; (c) Software Toolkits; (d) OS Troubleshooting Tools; (e) Demo: TCP/IP Troubleshooting Tools.; Lesson 3: (a) Introduction to Wireless Issues; (b) Wireless Signal Issues; (c) Hardware and Configuration; (d) Wireless Security Issues; (e) Wired Connectivity Issues; (f) Fiber and Cable Issues; (g) Network Service Issues; (h) Security Issues. | BizLibrary |
| Oracle 11g PL SQL Part 1 - Beginner | Intellezy | |
| Oracle 11g PL SQL Part 2 - Intermediate | Intellezy | |
| Tableau Desktop - Advanced | Intellezy | |
| Tableau Desktop - Beginner | Intellezy | |
| Tableau Desktop - Intermediate | Intellezy |
Innovation and creativity
| Course Name | Description | Partner |
|---|---|---|
| 4 Ways to Boost Creativity | The digital economy is opening up ways for everyone to be creative. It doesn’t just mean being artistic – it’s more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be developed, perspectives changed, group power leveraged and making things actually happen. | BizLibrary |
| Be a Strategic Thinker | Welcome to “Be a Strategic Thinker,” a video lesson intended to explain what strategic thinking is and how you can develop your own abilities to think strategically and contribute to long-term success. Strategic thinking isn’t just for the executive board—anyone can consider the big picture and think critically about what they do! By following the tips from this lesson, you can help grow your skillset and expand your impact on the organization as a strategic thinker. | BizLibrary |
| Be BRAVE at Work | Be BRAVE at Work is a short video providing a framework for being courageous at work. The five key attributes are presented by psychologist Eve Ash, using the acronym BRAVE. You need to be Bold, Resilient, Agile, Vigilant and Enterprising. In this video Eve Ash explains that, when we are BRAVE at work, it hones our ability to meet a variety of situations. Being BRAVE is confronting your fears and taking resourceful, confident action despite uncertainty or feeling vulnerable. You can train yourself to be BRAVE. Start with small challenges each day and you will be able to take brave action in more complex situations. | BizLibrary |
| Brainstorm and Solve Creatively | Brainstorm and Solve Creatively is designed to encourage people to conduct quality brainstorming and problem solving sessions in a group or individually, and explore solutions to challenges and work issues. Learn to freely share ideas, regardless of position in the company. The aim of spontaneously sharing ideas is to facilitate creative problem-solving but it requires a structured process. In this Brainstorming and Solving Creatively video you will learn from the entertaining Cutting Edge team, to sharpen your mind, be open to ideas, solve with facts and logic and challenge everyone creatively. Gathering as many ideas as possible is an effective approach to problem solving. A mind map can be used to compile a list of possible solutions to a problem. Solutions can sometimes come from crazy ideas. Let go of conventional ways of thinking. Constructively discuss all suggestions, without criticizing them, and give credit where it’s due. | BizLibrary |
| Brainstorming to Spark New Ideas | Welcome to the “Brainstorming to Spark New Ideas” video lesson intended to help learners break free of their constraints to generate creative ideas. This one-off lesson defines brainstorming and highlights the four primary rules for productive idea generation. In addition, it provides several brainstorming techniques to apply in the workplace. After viewing this lesson, learners should be able to establish and maintain an atmosphere of openness, acceptance, and freedom to think well outside the box and generate effective ideas and solutions. | BizLibrary |
| Break Down Problems Creatively | Learn how to dissect complex challenges with creativity. This course teaches innovative frameworks for simplifying problems, identifying root causes, and generating imaginative solutions that address core issues effectively. | BizLibrary |
| Break Down Problems Creatively: Challenge Groupthink in Your Team | Break away from conformity by assigning diverse thinking roles that spark debate and unlock innovation. | BizLibrary |
| Break Down Problems Creatively: Flip the Problem to Find Better Solutions | Uncover better solutions by flipping your challenge and reframing what's really worth solving. | BizLibrary |
| Break Down Problems Creatively: Uncover Hidden Problems Through Observation | Stop guessing and start watching. Discover the real problem through direct observation of your users. | BizLibrary |
| Call to Action – CTA | Call to Action (CTA) is a video that simply explains how a phrase or even a single word can be used to prompt an immediate response in people who hear or read it. Every day, we see or hear Calls to Action (CTAs). They are used often in advertising, sales and marketing, but also in political campaigns or in not-for-profit fundraising drives. In this video, psychologist Eve Ash explains how CTAs can be used to successfully guide people to take specific action, and to understand not only what to do but why they should do it. | BizLibrary |
| Creativity: Develop the Right Mental Capacity | Anyone can improve their ability to use their brain in different ways. Peter Quarry and Eve Ash explore techniques such as exposing yourself to new ideas and perspectives, changing daily routines and challenging your comfort zone. Studies have shown that our concentration spans – even IQs - are impaired by allowing constant interruption (eg. checking phones). Peter Quarry suggests the “Five More Technique” to keep yourself focused. Mood-boosting short breaks (eg. walks, games) also help concentration. | BizLibrary |
| Creativity: Ensure Managers Make it Happen | For Peter Quarry and Eve Ash, a genuinely creative culture is reliant on managers enabling time and space for experiments, realizing mistakes as learning opportunities and rewarding gems as they appear. Tolerance is important for creativity. Managers should also pair people from different backgrounds for improved cognitive diversity and demonstrate their own creativity. | BizLibrary |
| Creativity: Learn to Think Outside the Box | A box is a set of preconceived ideas we all have when thinking about a problem. Learning to think outside the box, as Peter Quarry and Eve Ash agree, is breaking beyond one’s narrow view of existing approaches. This requires looking at the issue from a different perspective – known as reversal. | BizLibrary |
| Creativity: Leverage the Power of Groups | Brainstorming is one way to leverage the power of groups. Too often, good ideas are checked by negativity, endless debate and snap judgments. Peter Quarry and Eve Ash endorse suspension of judgment, letting ideas flow, building on suggestions and having fun during the process. | BizLibrary |
| Design Thinking | Welcome to the “Design Thinking” video course meant to educate viewers about design thinking and how the learner can best apply it to their organization. This course, which comprises three video lessons, aims to address the components of design thinking, the benefits of implementing it, and how to effectively apply it. Ultimately, learners should gain an understanding of what design thinking aims to do and when it is best leveraged to fulfill users' needs. | BizLibrary |
| Design Thinking: Applying Design Thinking | Welcome to the "Design Thinking: Applying Design Thinking" video lesson intended to help learners implement design thinking in their organization. This lesson is part of the "Design Thinking" course, which is meant to educate viewers about design thinking and how the learner can best apply it to their organization. After watching this video, viewers should be armed with some practical ways to begin implementing design thinking effectively so that their organization can reap the benefits design thinking has to offer. | BizLibrary |
| Design Thinking: Human-Centered Innovation | Welcome to the "Design Thinking: Human-Centered Innovation" video lesson intended to help learners understand the definition of design thinking and the benefits of using it in your organization. This lesson is part of the "Design Thinking" course, which is meant to educate viewers about design thinking and how the learner can best apply it to their organization. After watching this video, viewers should be familiar with the benefits of design thinking and the barriers to overcome when innovating. | BizLibrary |
| Design Thinking: The Five-Stage Process | Welcome to the "Design Thinking: The Five-Stage Process" video lesson intended to teach learners on the design thinking method and what each stage entails. This lesson is part of the "Design Thinking" course, which is meant to educate viewers about design thinking and how the learner can best apply it to their organization. After watching this video, viewers should be familiar with the five different stages and how to use them effectively. | BizLibrary |
| Digital Literacy | Welcome to the Digital Literacy video course meant to educate viewers about digital literacy and how to critically evaluate content. This course, which comprises two video lessons, aims to build skills in evaluating content for credibility to determine its accuracy and reliability. Ultimately, learners should learn what digital literacy entails and how to best evaluate content for credibility. | BizLibrary |
| Digital Literacy: Identifying Sources You Can Trust | Welcome to the "Digital Literacy: Identifying Sources You Can Trust" video lesson intended to educate learners on how to analyze a source's author and content for credibility. This lesson is part of the "Digital Literacy" course, which aims to educate viewers about digital literacy and build skills in evaluating online content. After watching this video, viewers should know how to analyze a source to determine if it can be trusted. | BizLibrary |
| Digital Literacy: The Real Problem Behind Fake News | Welcome to the "Digital Literacy: The Real Problem Behind Fake News" video lesson intended to help learners understand what digital literacy encompasses and gives tips to evaluating online content for accuracy and reliability. This lesson is part of the "Digital Literacy" course, which aims to educate viewers about digital literacy and build skills in evaluating online content. After watching this video, viewers should be familiar with the definition of digital literacy and know the "SMELL" test for evaluating content, which stands for Sources, Motivation, Evidence, Logic, and Left Out. | BizLibrary |
| Disruptive Innovation | Welcome to the "Disruptive Innovation" video lesson intended to educate viewers about disruptive innovation and its impact on existing markets and industries. This lesson covers the definition of disruptive innovation, how to identify a potential disruptor, and how to prepare for disruption affecting an organization. Ultimately, viewers should learn why disruptive innovations are so effective in displacing the existing markets and industries and how they can be the disruptor in their industry. | BizLibrary |
| Generate Innovative Ideas | Ignite your idea-generation capability with proven creative techniques that spark fresh thinking. Equip your team to challenge assumptions, unlock new value, and formulate new-to-the-world ideas. Employees will learn to embrace a disruptive mindset. SKILLS YOU’LL LEARN: Disruptive-thinking, productive feedbacking, and problem solving. This content is also translated in Spanish, French, and German. | BizLibrary |
| Generate Innovative Ideas: Assumption Reversal | Your secret weapon for tapping into disruptive thinking or overcoming a lack of imagination. This content is also translated in Spanish, French, and German. | BizLibrary |
| Generate Innovative Ideas: Forced Connections | When creativity stalls, deploy this proven technique for shifting mindsets. This content is also translated in Spanish, French, and German. | BizLibrary |
| Generate Innovative Ideas: Killer Questions | Borrow the formula for asking better questions used by Westin Hotels and Merck. This content is also translated in Spanish, French, and German. | BizLibrary |
| Generate Innovative Ideas: P.P.C.O. - Pluses, Potentials, Concerns, Overcome | Before you can generate a disruptive idea, you must first be open to unexpected ideas. Learn how to set aside skepticism and embracing wild concepts with P.P.C.O. (Pluses, Potentials, Concerns, Overcome). This content is also translated in Spanish, French, and German. | BizLibrary |
| Generate Innovative Ideas: Wild Cards | Learn how to respond with agility to unanticipated changes—and come up with resourceful solutions. This content is also translated in Spanish, French, and German. | BizLibrary |
| Igniting Creativity | Welcome to the “Igniting Creativity” course that’s designed to boost your ingenuity so you can have a more satisfying life, professionally and personally. This series comprises ten video lessons, which describe the value of creativity, provide techniques for developing a creative mindset, and outline a process for generating creative ideas and solutions. After completing this course, viewers will be able to recognize opportunities to express creativity in their daily lives, know how to be more creative, and understand why being more creative is a valuable endeavor. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Igniting Creativity: A Creative Process - Part 1 | Welcome to “A Creative Process – Part 1” lesson that covers the first three steps in a creative process that can help give structure to solve a problem or express creativity. This lesson is the second in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. This lesson will cover why it helps to have a creative process and how to use the first steps in your specific role. After watching, viewers will be able to use these first steps and be ready to learn the next three so they can generate more quality ideas more efficiently. | BizLibrary |
| Igniting Creativity: A Creative Process - Part 2 | Welcome to “A Creative Process – Part 2.” lesson that covers the last three steps in a creative process that can help solve a problem or express creativity. This lesson is the third in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. This lesson covers tips on effective ways to research and how to evaluate and select an idea after generating them. After this lesson, viewers should be able to apply this creative process to their specific issue so they can maximize their energy and deliver high-quality ideas. | BizLibrary |
| Igniting Creativity: Becoming a More Creative Thinker | Welcome to “Becoming a More Creative Thinker” lesson that dives into practices that help develop an innovative mindset. This lesson is the ninth in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will feel inspired and ready to start implementing these doable, practical ways to enhance their creative thinking. | BizLibrary |
| Igniting Creativity: Conducting a Brainstorming Session | Welcome to “Conducting a Brainstorming Session” lesson that covers how to have a formal meeting designed to generate high quality ideas or solutions to a problem. This lesson is the sixth in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will understand how to lead a successful brainstorming session. | BizLibrary |
| Igniting Creativity: Defining Creativity | Welcome to the “Defining Creativity” lesson that intends to broaden and expand upon the viewer’s definition of creativity so they can see more opportunities to express it in their daily lives. This lesson kicks off the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, learners will know the Theory of Multiple Intelligences and be able to apply it to their own lives to become more aware of ways they are already creative so they can strengthen those skills. | BizLibrary |
| Igniting Creativity: Developing a Creative Mindset | Welcome to “Developing a Creative Mindset” lesson is designed to teach viewer ways they can be more creative by changing their perspective to be more observant instead of critical. This lesson is the fourth in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will understand how to develop a creative mindset and what qualities to develop in yourself that will enhance your creative thinking. | BizLibrary |
| Igniting Creativity: Fostering Creativity at Work | Welcome to “Fostering Creativity at Work” lesson that explores how individuals and managers can overcome creative blocks at work, such as a work culture where new ideas aren’t supported. This lesson is the final in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will have a differing perspective about expressing creativity at work and have ways to overcome common blocks they may face. | BizLibrary |
| Igniting Creativity: Idea Generating Techniques | Welcome to “Idea Generating Techniques” lesson that dives into seven ways or activities a team could try to come up with quality ideas. This lesson is the eighth in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will have fun ways they can think of ideas in a group or solo, to apply during a brainstorming session. | BizLibrary |
| Igniting Creativity: SCAMPER for Innovation | Welcome to “SCAMPER for Innovation” lesson that dives into methods for sparking innovative and creative thinking. This lesson is the seventh in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will know a framework they can apply for thinking of ways to improve a process or solve a problem. | BizLibrary |
| Igniting Creativity: Using Logic with Creativity | Welcome to “Using Logic with Creativity” lesson that dives into how interconnected logic and creativity are, and how viewing them separately can limit your potential. This lesson is the fifth in the “Igniting Creativity” ten-lesson course, which is all about the importance and benefits of expressing creativity, how to improve it, and how to develop a creative mindset. After this lesson, viewers will know how they can be logical about expressing their creativity so that both skills enhance the other. | BizLibrary |
| Innovation for Success | Welcome to the "Innovation for Success" video lesson intended to help learners understand what innovation entails and the qualities of impactful innovation. This lesson will teach the viewer how to encourage innovation in the workplace through collaboration, learning agility, and other key methods. Ultimately, the viewer should understand what true innovation is and how to foster an innovative workplace to achieve success. | BizLibrary |
| Innovation in Motion, Getting Unstuck | When we’re stuck, we often think that things will change if we do more of the same. But how do you get unstuck? We need to look at what else is possible and create ways of doing things differently. Innovation in Motion unleashes the power of leaders and teams through a process that fosters idea generation that challenges knee-jerk reactions and leads to new ways and innovation. We turn leaders into better coaches who can reflect on their thought processes and help their teams make changes to get ahead. Like a coach, the program guides you to think by asking self-reflection questions. The program comprises a series of microlearning stories that challenge you to reflect on the lessons and how they apply to your work or life. You can immediately take that learning to your job. Learn the key to driving growth and competitive advantage and be primed for innovation. Keyword: Agility | BizLibrary |
| Lead and Manage Idea Creation | Learn how to objectively evaluate ideas at every stage of development and maintain a diverse pipeline. SKILLS YOU’LL LEARN: Risk tolerance, strategic thinking, and analytical thinking. This content is also translated in Spanish, French, and German. | BizLibrary |
| Lead and Manage Idea Creation: Hosting an Ideation Meeting | Quick and practical tips for doing brainstorms right. This content is also translated in Spanish, French, and German. | BizLibrary |
| Lead and Manage Idea Creation: Idea Screener | Evaluate whether to move an idea into the next phase of development based on answers to these six questions. This content is also translated in Spanish, French, and German. | BizLibrary |
| Lead and Manage Idea Creation: Managing Your Innovation Pipeline | Are you executing all five phases of a successful idea-development process? This content is also translated in Spanish, French, and German. | BizLibrary |
| Lead and Manage Idea Creation: Portfolio Balancing | Apply a technique used by the world’s top innovators to analyze the long- and short-term risk of innovation projects in their pipeline. This content is also translated in Spanish, French, and German. | BizLibrary |
| Power Innovation with Fresh Perspectives | Explore strategies to generate fresh, out-of-the-box ideas and see possibilities where others see barriers. You'll learn to revolutionize the brainstorming process, encouraging creativity and innovation in team settings. Discover new methods to not only generates brilliant ideas but also turns common obstacles into opportunities for growth. | BizLibrary |
| Power Innovation with Fresh Perspectives: Ask the New Hire | Tap into the fresh perspectives of new team members to challenge the status quo and drive innovation. By asking newcomers to question existing processes and suggest improvements, you create an environment where innovation thrives, leading to breakthroughs that might otherwise be overlooked. | BizLibrary |
| Power Innovation with Fresh Perspectives: Devil's Advocate | Incorporate the Devil’s Advocate technique into your brainstorming sessions to challenge assumptions and explore alternative viewpoints. This approach strengthens your team's ideas by ensuring that every potential weakness is considered, leading to more robust and innovative solutions. | BizLibrary |
| Power Innovation with Fresh Perspectives: Digital Brainstorm | Leverage digital tools to keep your team’s creative momentum alive, no matter where they are. Digital brainstorming enables you to capture diverse input and enhance collaboration, turning good ideas into great ones through collective effort. | BizLibrary |
| Power Innovation with Fresh Perspectives: Embrace Complaints | Transform customer complaints into a powerful tool for innovation. By embracing feedback and identifying patterns, you can turn negative experiences into opportunities for growth, leading to improved products, services, and a more satisfied customer base. | BizLibrary |
| PRICE Mistakes as Opportunities | PRICE Mistakes as Opportunities is a simple video to learn to proactively manage mistakes without blame. We all make mistakes, that’s how we learn. Mistakes teach us something we didn’t know and what doesn't work. They help us to broaden our view of what success means. In this video psychologist Eve Ash recommends PRICE, a five-part strategy for being proactive by exploring mistakes in a positive way. We can use PRICE to boost creativity, innovation and positive energy so we are able to find new solutions. Mistakes help us continually improve. | BizLibrary |
| Spark Creative Problem-Solving | Build a mindset that thrives on creative problem-solving. This course explores strategies to embrace curiosity, challenge assumptions, and develop a proactive approach to solving problems through innovation. | BizLibrary |
| Spark Creative Problem-Solving: Collaborate Beyond the Usual Suspects | Find better solutions by deliberately collaborating with people from inside, adjacent to, and outside your usual circle. | BizLibrary |
| Spark Creative Problem-Solving: Design Routines That Unlock Your Best Ideas | Redesign your day for creativity by identifying your creative window, capturing ideas quickly, and building mental white space. | BizLibrary |
| Spark Creative Problem-Solving: Make the Unthinkable Thinkable | Stretch your team's imagination by creating safe-to-bold idea zones that give unthinkable ideas a place to emerge. | BizLibrary |
| Strategic Thinking Fundamentals | Anytime life throws something our way, we need to decide what to do about it. Sometimes we just throw a dart at the wall and hope for the best. But wouldn’t it be nice if there were a more reliable method for solving problems and exploiting opportunities? Fortunately there is a reliable method – strategic thinking. Our Strategic Thinking Fundamentals training course will provide you with a blueprint for defining your objectives, generating possible solutions, selecting a strategy, and then analyzing how well it’s helping you to accomplish your goals. The same process works equally well in both personal and professional settings, and so we’ve included examples from both to illustrate how improving your strategic thinking will positively impact every aspect of your life. And don’t worry – we very strategically decided to make this course as hilarious as it is instructive, because that’s just what we do. | BizLibrary |
| Strategic Thinking Fundamentals: Defining the Goal | It’s difficult to develop a strategic plan if you don’t know what you’re trying to accomplish. This video will showcase the three key qualities your goals need to have in order to allow you to develop successful strategies for achieving those goals. You’ll also learn a surprisingly simple method for becoming a billionaire, in case that appeals to you. And there’s candy corn in this one, and who doesn’t like candy corn? | BizLibrary |
| Strategic Thinking Fundamentals: Evaluating Options and Selecting Your Strategy | It can be difficult to land on a good strategy when there are multiple options to consider. This video will teach you how to use intelligent questions to analyze your options, select the paths most likely to succeed, and explain the rationale behind your decision to anyone else who might want to know about it. | BizLibrary |
| Strategic Thinking Fundamentals: Gathering and Analyzing Information | The more information you have, the better you’ll be able to determine if the goal you’re pursuing is achievable – or even a goal you actually want to pursue. This video will discuss what kinds of information you should be looking for, as well as where you can find it. You’ll also discover the worst birthday party idea anyone ever thought up, and you may just find total enlightenment. It’s a really good video. | BizLibrary |
| Strategic Thinking Fundamentals: Generating Ideas | Landing on an effective strategy will require you to have an idea about what that strategy should be, and this video will help provide some structure to the often messy process of coming up with ideas. Will all your ideas be good ones? Not at all. Some might even be terrible. But sometimes it’s necessary to listen to a few bad ideas in order to eventually land on the good ones. You’ll hear a bunch of good ideas in this video. But you’ll also hear a handful of bad ones, so you should have some fun with it. | BizLibrary |
| Strategic Thinking Fundamentals: Implementing and Monitoring Your Strategy | So you’ve chosen a strategy. But how will you know if it’s going to accomplish what you want it to? This video will show you how to set intelligent benchmarks to help you determine whether you’re on the right path or need to consider an adjustment to your strategy. There’s also some sweet dancing in this video, because strategic thinking makes the body want to move. Enjoy! | BizLibrary |
| Strategic Thinking Fundamentals: What Is Strategic Thinking? | We are often required to make decisions even when we don’t have all the information we want and aren’t sure what the outcome of our decision will be. But that doesn’t mean we have to settle for taking a blind guess and hoping for the best. This video outlines the major steps of the strategic thinking process and explains how each of them can help you make better decisions. You’ll also learn some chess moves they won’t teach you at chess camp. You’re welcome. | BizLibrary |
| The Strategic Thinker | We will learn how to change a business-as-usual mindset. We will learn the qualities of a strategic thinker. We will learn how to create a strategy plan. We all wish for businesses to be healthy and sustainable - and companies are under constant pressure to grow. Well, each day business owners can spend their time maintaining the systems - or, in addition, they can use Strategic Thinking which is business analysis, strategizing, and planning. Planning the future of your company in an organized manner is essential to its expansion and increased revenue. Unfortunately, many owners and managers get caught up in the spinning wheel of everyday operation. | BizLibrary |
| Think Beyond the Obvious | Combine critical thinking with creativity to tackle complex challenges. Learn how to analyze problems deeply while exploring imaginative and unconventional pathways to effective solutions. | BizLibrary |
| Think Beyond the Obvious: Push Creative Boundaries with Fireable Ideas | Invite bold thinking with Fireable Ideas- outrageous concepts that push creative boundaries. | BizLibrary |
| Think Beyond the Obvious: Spot Your Little Big | Discover how small changes can create a massive impact through Little Big innovations. | BizLibrary |
| Think Beyond the Obvious: Think Like a Contrarian | Learn to challenge conventional thinking by flipping assumptions and testing bold ideas. | BizLibrary |
| Turn Innovative Ideas into Real-World Solutions | Take innovative ideas from concept to reality. You'll explore techniques for refining ideas, gaining stakeholder buy-in, and executing on innovation initiatives to deliver tangible results for your organization. Develop a toolkit to navigate the innovation process confidently. | BizLibrary |
| Turn Innovative Ideas into Real-World Solutions: Execute Innovation Initiatives | Ideas don’t create impact—execution does. Learn how to take an idea from concept to reality using structured execution strategies and fast feedback loops. | BizLibrary |
| Turn Innovative Ideas into Real-World Solutions: Gain Stakeholder Buy-In | Great ideas don’t sell themselves—communication is key. Craft a compelling pitch, align with stakeholder priorities, and gain support for your ideas. | BizLibrary |
| Turn Innovative Ideas into Real-World Solutions: Refine Ideas for Maximum Impact | A great idea isn’t enough—it needs to be refined. Use the Innovation Refinement Matrix to ensure your idea is desirable, feasible, and viable. | BizLibrary |
Leadership and management
| Course Name | Description | Partner |
|---|---|---|
| 5 Leadership Styles That Inspire | Five evidence-based leadership styles — flexibility to adapt your approach to diverse situations and personalities. | Mission Fuel |
| AI in the Workplace* | This interactive course introduces AI, its ethical principles, and workplace scenarios. It covers ethical dilemmas, responsible AI use, current/developing AI laws, and general laws applied to AI. | Traliant |
| AI Powered Business Analytics with Excel | Simplilearn | |
| Building a High-Trust Team Culture | Psychological safety, shared values, accountability norms, recognition | Mission Fuel |
| Career Success Secrets w/ Botelho | The counterintuitive behaviors and decisive habits that distinguish high-impact leaders, drawn from CEO Genome research. | Mission Fuel |
| Certified Business Analysis Professional (CBAP) | Simplilearn | |
| Communicating Change Effectively | Messaging strategies, empathy techniques, and communication rhythms that guide teams through change with clarity. | Mission Fuel |
| Compassionate Offboarding | Legally sound, human-centered frameworks for handling separations with dignity — protecting both the individual and organization. | Mission Fuel |
| Conflict-to-Collaboration | A structured approach to transforming team conflicts into productive dialogue and rebuilding trust after disagreement. | Mission Fuel |
| COVID19 -Prevention Program Training | Covers the development and implementation of a COVID-19 prevention program in the workplace, including safety protocols and compliance. | Wilmes LLC |
| CPSI Certified Playground Safety Inspector Exam Prep Review | Prepares candidates for the Certified Playground Safety Inspector (CPSI) exam, covering safety standards, inspection procedures, and risk management. | Wilmes LLC |
| Crane and Hoist | Provides training on the safe operation of cranes and hoists, including load handling, signaling, and inspection procedures. | Wilmes LLC |
| Creating Inclusive Workplaces* | This course breaks down unconscious bias, microaggressions, inclusion, and belonging, with guidance for a more inclusive workplace. Real-life interviews provide insights into diverse perspectives. | Traliant |
| Crisis Leadership | Decisive, compassionate response in crisis — communication, decision-making under pressure, stakeholder management, recovery. | Mission Fuel |
| Cultural Competence* | This course emphasizes cultural competence in the workplace, providing skills for effective and respectful cross-cultural communication and interaction, and details practical actions to avoid misunderstandings. | Traliant |
| Cybersecurity Awareness* | This course introduces cyberattack risks (phishing, spear phishing, vishing, smishing). Through simulations, it teaches how to spot red flags, recognize attacks, and apply best practices for protection. | Traliant |
| Data Analysis and Visualization with Python | Simplilearn | |
| De-Escalation for Workplace Violence | Equips employees with techniques to de-escalate potentially violent situations in the workplace, promoting a safe and respectful environment. | Wilmes LLC |
| Develop a Thriving Team | Coaching frameworks, gap analysis, and career development conversations that build high-performing teams. | Mission Fuel |
| Diversity in 2021 and beyond | Explores the topic of diversity in the workplace. | Wilmes LLC |
| Ethical Leadership in Practice | Moral reasoning, accountability, transparent decision-making — building cultures of integrity that withstand pressure. | Mission Fuel |
| Feedback That Fuels Growth | Frameworks and language for developmental feedback that motivates rather than deflates — building a feedback-rich culture. | Mission Fuel |
| First-Time Manager Success | Delegation, feedback, performance management, and the identity shifts that define great new managers. | Mission Fuel |
| GenAI Powered SQL for Business Analysts | Simplilearn | |
| Global Data Privacy Awareness* | This course introduces data use principles in privacy policies/laws, covering US state/federal privacy laws and global national-level laws. Scenarios cover data privacy concerns, including AI. | Traliant |
| HIPAA* | This interactive course for employees of covered entities/business associates with PHI access covers protecting PHI under HIPAA's Privacy/Security Rules and breach notification. It includes HIPAA/HITECH Act amendments and Texas TMPA rules. | Traliant |
| Inclusive Language* | This course explores using inclusive language for respectful and effective workplace communication. It teaches awareness of language choices to ensure listeners feel included. | Traliant |
| Innovation Leadership w/ Bahcall | Creating organizational conditions where breakthrough ideas survive, get nurtured, and transform industries. | Mission Fuel |
| Introduction to Business Analysis | Simplilearn | |
| Leaders Who Solve Problems | Analytical thinking, creative problem-solving, and collaborative facilitation skills for navigating complexity. | Mission Fuel |
| Leading Change Successfully | A comprehensive toolkit of change management models — guiding organizations through transformation with clarity and confidence. | Mission Fuel |
| Leading Virtual Teams | Building cohesion, maintaining accountability, and driving performance in remote and hybrid team environments. | Mission Fuel |
| Leading with Emotional Intelligence | A deep dive into the five dimensions of emotional intelligence and their impact on leadership effectiveness. | Mission Fuel |
| Mandated Reporter | Trains individuals who are legally required to report suspected child abuse or neglect. | Wilmes LLC |
| Meetings That Matter | Planning, facilitation, and participation skills that transform meetings from time-drains into high-value, decision-driving forums. | Mission Fuel |
| Microsoft Power BI with AI-Assistance | Simplilearn | |
| Navigating Team Dynamics | Personality styles, generational differences, communication preferences, and power dynamics — harnessing diversity for performance. | Mission Fuel |
| New Power Leadership w/ Timms | The shift from command-and-control to participatory, connected leadership models — harnessing networked influence. | Mission Fuel |
| PCI DSS* | This course introduces PCI DSS 4.0 for employees handling cardholder/sensitive authentication data. It uses scenarios/exercises to explain the 12 standards and how to prevent payment card fraud. | Traliant |
| Performance Management Excellence | Goal-setting, coaching, reviews, and managing underperformance in ways that build accountability and engagement. | Mission Fuel |
| Post Cyber Breach Requirements | Covers the steps and legal requirements following a cyber breach, including notification, investigation, and recovery. | Wilmes LLC |
| Product First Thinking and Agile Frameworks | Simplilearn | |
| Protecting Intellectual Property* | This course educates employees on identifying IP, ownership, legal protections, and obligations. It covers US IP rights: trademarks, copyrights, patents, and trade secrets. | Traliant |
| Remote Leadership Mastery | Systems, communication rhythms, and trust structures that drive geographically distributed team success. | Mission Fuel |
| Resolving Workplace Conflict | Evidence-based conflict frameworks, de-escalation techniques, and mediation skills that transform disputes into growth. | Mission Fuel |
| RPA, Business Automation and Process Mining Basics | Simplilearn | |
| Steady in the Storm | Maintaining organizational stability, inspiring confidence, and making sound decisions during disruption, volatility, and crisis. | Mission Fuel |
| Team Development Stages | The four stages of team development — stage-specific coaching strategies that accelerate team maturity and performance. | Mission Fuel |
| Team Management Fundamentals | Goal-setting, role clarity, communication norms, accountability, and recognition — the foundation for collective success. | Mission Fuel |
| The Culture Code w/ Coyle | Skills of safety, vulnerability, and purpose that build extraordinary teams, drawn from research on high-performing organizations. | Mission Fuel |
| The Effective Leader's Blueprint | Core competencies and practices of impactful leadership — psychological safety, authentic influence, values-based direction. | Mission Fuel |
| The Mentoring Mindset | Relationship-building, active listening, developmental feedback — the mindsets that make mentors transformational. | Mission Fuel |
| The Power of Effective Delegation | Principles and communication strategies for delegation that builds team capability and creates ownership at every level. | Mission Fuel |
| Thriving in Remote Work | Productivity systems, communication norms, meeting culture, and maintaining team connection across distances. | Mission Fuel |
| Unlocking Team Motivation | The science of intrinsic and extrinsic motivation — understanding what drives each team member and creating conditions where motivation flourishes. | Mission Fuel |
Leadership essentials
| Course Name | Description | Partner |
|---|---|---|
| 12 Essential Leadership Skills | Welcome to the “12 Essential Leadership Skills” course! In this program you will learn critical leadership techniques that are often overlooked in a demanding work environment. This course reinforces these skills in realistic situations, making them easy to emulate. As a leader your actions ultimately affect the success of your work group. Inspire your team to greater commitment and productivity. This course includes 12 video lessons. | BizLibrary |
| 4 Essential Facilitation Skills | In this video, 4 Essential Facilitation Skills you will learn skills required by leaders and anyone managing meetings, training sessions or even one-on-one coaching sessions. They are process skills that help guide the discussion to meet desired outcomes, whether problem-solving, brainstorming or reviewing strategy. You will learn to become a skilled facilitator who can implement a gameplan and use gatekeeping and process feedback to help a group focus on their challenges and goals, collaborate effectively, avoid distractions and tangents, and reach decisions faster and more effectively. Whether face-to-face or online, you can learn to navigate facilitation challenges and help control those who dominate discussions, to ensure a more inclusive approach to meetings and effective problem solving. | BizLibrary |
| 4 Essentials for Compassionate Leadership | In this video, 4 Essentials for Compassionate Leadership, you will discover how compassionate leaders care about their team's emotional and life needs and recognize that happier employees are more engaged and perform twice as well as those whose staff feel unvalued and uncared for. Compassionate leaders are perceived as strong and competent. Their employees are more loyal. Compassion (caring for others) is revealed not only through words, but actions and this improves collaboration, trust and motivation. With widespread economic hardship, worries about health, the environment and communities, we all benefit when leaders show compassion. Psychologists Peter Quarry and Eve Ash discuss four essential components that comprise humane, effective leadership. | BizLibrary |
| 4 Skill Sets for Successful Leadership | Leaders today are under more pressure than ever. Peter Quarry argues that managers and leaders need to understand the challenges and tasks for a chaotic world, becoming authentic leaders with strategies that help them survive and inspire. Recognizing that employees need purpose, leaders need to instill confidence, build resilience, be realistic and demonstrate honesty, openness and preparedness to listen. This means staying healthy, grounded, pacing oneself and being mindful. | BizLibrary |
| Becoming a Servant Leader | Welcome to the ‘Becoming a Servant Leader’ video lesson meant to describe the essential qualities of a servant leader. This lesson is the second of three in the ‘Leveraging Servant Leadership for Your Team’ video course, which is meant to describe to leaders the benefits of a serving mindset for securing the success of their teams. From having empathy to being humble, servant leaders have strong emotional intelligence. Plus, while servant leaders have stellar interpersonal skills, they also have strong focus on business results. For example, this manifests in their stewardship of others and their mindset of continuous improvement. | BizLibrary |
| Becoming a Vulnerable Leader | Welcome to “Becoming a Vulnerable Leader,” a video lesson meant to describe the transformative process of becoming a more self-aware, open, and vulnerable leader. From doing a self-analysis to accepting help, the transition to becoming a vulnerable leader is tough yet rewarding. After completing this lesson, viewers will be able to become a leader who is candid about their failings and open to feedback from others. If done properly, that transformative process will help to shape the rest of the organization’s employees as well and create a positive, productive work environment. | BizLibrary |
| Being a Positive Role Model | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become a better leader, and ensure the success of their teams. This video lesson, ‘Being a Positive Role Model,’ describes qualities a good leader should embody. First, you must reflect on your behavior as a leader. Then, you can solicit feedback from your team. Finally, you should work to embody qualities like hard work, accountability, and trust. After viewing this lesson, learners will understand how to be a positive role model for their teams. | BizLibrary |
| Beware These Leadership Mistakes! | Welcome to the “Beware These Leadership Mistakes!” video lesson intended to keep learners from making fatal errors as a leader. Employees depend so much on organizational vision, so what happens when a member of the leadership team misses the mark? This video lesson will explain a variety of common leadership mistakes and provide invaluable tips on how to avoid them. Tags: leadership, career development, mistake | BizLibrary |
| Build Impactful Connections | Disconnected leaders erode trust and engagement, creating an unmotivated workforce. This course teaches leaders how to connect authentically through empathy, trust-building, and personalized recognition. Leaders who make employees feel seen foster trust, motivation, and engagement. This course offers tools for building authentic relationships and meaningful workplace connections. | BizLibrary |
| Build Impactful Connections: Celebrate Diversity | Diversity isn't just about inclusion; it's about recognition. Expand culture by spotlighting identity. | BizLibrary |
| Build Impactful Connections: Create Psychological Safety | Psychological safety drives performance. Build a culture where it's safe to speak up and take risks. | BizLibrary |
| Build Impactful Connections: Find Power In Vulnerability | Vulnerability isn't weakness. It's clarity with feeling. Share your truth to strengthen team connection. | BizLibrary |
| Build Impactful Connections: Foster a Culture of Mutual Respect | Belonging isn't built in big gestures- it grows through everyday moments of reflection and respect. | BizLibrary |
| Build Impactful Connections: Make Empathy Actionable | Go beyond words. Use empathy maps to decode unspoken signals and build deeper team trust. | BizLibrary |
| Build Impactful Connections: Make Feeling Seen Matter | Understand how feeling unseen fuels disengagement, and how noticing people leads to personal performance. | BizLibrary |
| Build Impactful Connections: Practice Sawabona | Sawabona means "I see you". Build a connection with this practice of mutual acknowledgment and presence. | BizLibrary |
| Build Impactful Connections: Recognize Contributions | Generic praise doesn't motivate- specific, authentic recognition does. Make appreciation count. | BizLibrary |
| Build Impactful Connections: Take Steps to Build Connection | Small talk doesn't build trust- Better questions do. Ask with curiosity, not just courtesy. | BizLibrary |
| Build Impactful Connections: Use Your Active Listening Superpower | Interrupt less, absorb more. Learn how repeating back what you heard builds trust and uncovers truth. | BizLibrary |
| Clarifying Team Expectations | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become a better leader, and ensure the success of their teams. This video lesson, ‘Clarifying Team Expectations,’ describes what employees need to be effective in their roles and what they expect of their leaders. Each team member must have a specific job description, understand their goals, and receive consistent coaching. After viewing this lesson, learners will have a better understanding of how they can provide clear expectations to their employees, as well as what’s expected of them. | BizLibrary |
| Compassionate Leadership: Earning Trust | Welcome to the "Earning Trust" video lesson intended to help learners understand what trust is and why it matters in the workplace. This lesson focuses on eight steps leaders can take to build trust so they can become more effective, compassionate leaders. Ultimately, viewers should understand why fostering trust in the workplace is crucial as a leader. (Keyword: compassionate leadership) | BizLibrary |
| Compassionate Leadership: Trusting Others | Welcome to the "Trusting Others" video lesson intended to teach viewers the benefits of trusting others at work and how to cultivate trusting relationships so managers can become better, more compassionate leaders. This lesson focuses on how a leader can show trust with their team by being better, more open communicators. Ultimately, viewers should walk away with ideas on ways to trust in others to build relationships so they can be compassionate, effective leaders. (Keyword: compassionate leadership) | BizLibrary |
| Composure in Leadership | Welcome to the "Composure in Leadership" video lesson intended to give viewers helpful tips on maintaining their composure at work. If you’re a leader who wants to maintain composure despite some difficult circumstances, then this is the lesson for you! This lesson dives into the benefits of keeping yourself calm and collected and teaches six practical tips on how to be more composed…all so viewers can be more effective leaders at work. Ultimately, with these tips, learners can improve their reputation as a self-assured, reliable, and calm leader that others can trust. | BizLibrary |
| Controlling Leadership Versus Servant Leadership | Welcome to the ‘Controlling Leadership Versus Servant Leadership’ video lesson meant to cover how servant leadership compares to the command-and-control style of leadership. This lesson is the last of three in the ‘Leveraging Servant Leadership for Your Team’ video course, which is meant to describe to leaders the benefits of a serving mindset for securing the success of their teams. By juxtaposing the command-and-control approach with the servant leadership style, learners will see how servant leaders work hard for their employees—rather than simply for themselves. For example, while controlling leaders want employees to listen to them, servant leaders are concerned with listening to what others have to say. | BizLibrary |
| Creating an Accountability Culture | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become better leaders, and ensure the success of their teams. This video lesson, “Creating an Accountability Culture,” covers the importance of accountability in the workplace and how to establish a system for it. First, this lesson describes the benefits of having employees and leaders alike who are accountable for their work. Then, it describes how to establish a system of accountability that works for everyone’s individual needs. | BizLibrary |
| Crisis Communication | Welcome to the “Crisis Communication” video course intended to help you communicate effectively both internally and externally during a crisis situation. This course comprises two lessons covering how to convey critical information to both your internal employees and your external stakeholders, such as your customers. Have you ever felt overwhelmed during a crisis, worrying about how your employees and the public were going to respond? Well, even if you haven’t, you need to be prepared for crises and know how to respond to them ahead of time. That way, you can ensure each and every one of your employees is sufficiently informed and ready to react appropriately in the event of a crisis. And, you can prevent public relations disasters from occurring in the first place. | BizLibrary |
| Cultivate Trust for Stronger Connections | Learn how to build and maintain trust and credibility with your team and stakeholders. Explore techniques for demonstrating integrity and establishing reliability as a leader. | BizLibrary |
| Cultivate Trust for Stronger Connections: Build Credibility with Consistency | Boost your credibility by using consistency as the foundation for trust and long-term influence. | BizLibrary |
| Cultivate Trust for Stronger Connections: Create Psychological Safety | Teams fail when fear keeps people silent. Discover how leaders can build psychological safety, creating an environment where honesty, candor, and innovation thrive. | BizLibrary |
| Cultivate Trust for Stronger Connections: Signal Integrity Daily | Leaders often erode trust without realizing it through inconsistent actions. Learn how to signal integrity daily to build credibility and lasting trust with your team. | BizLibrary |
| Developing Yourself as a Leader (Part 1 of 2): A Leadership Job Description | You know, when it comes to looking for a job, there’s always a job description, isn’t there? You get a clear list of responsibilities, and another list of skills the candidate needs to have. But what about a job description for leaders? This video lesson will provide the bare bones of such a job description in order to provide a guide to being an effective leader. Along the way, we will learn the goals of a good leader, the mindset a leader must have, and the actions that real leaders take to make their people the best they can be. This video lesson is meant to be viewed before its partner lesson, "Developing Yourself as a Leader." | BizLibrary |
| Developing Yourself as a Leader (Part 2 of 2) | Developing your personal leadership skills isn’t a nice-to-do. If you’re to be successful over time, developing as a leader is a must-do. What got you to this level won’t get you to the next level and beyond: you absolutely have to be a living example of continuous improvement if you’re to continue growing your career. This video lesson will provide direction for your growth as a leader, encourage you to improve your self-awareness, and instruct you in the processes and structures you need to set up during this journey. This video lesson is meant to be viewed after its partner lesson, "A Leadership Job Description." | BizLibrary |
| Don’t Try to Be a Great Leader…Just Be an Effective One | To be honest, we tend to go overboard when describing “great” leaders at work when what we should be discussing is effective leadership. Even the term “leadership” has become so overused that it is losing its meaning. Take a look at Twitter® for any length of time if you’re following any trainers’, consultants’ or business leaders’ personal accounts, and you’ll see 1,500 inspirational quotes an hour about leadership. Actually, when our current crop of politicians in Washington do something stupid, you’ll see 1,500 quotes a minute. It has all become white noise on the Web and much of its meaning has been lost. | BizLibrary |
| Drive Your Decisions | Among leaders’ many responsibilities is the requirement to make decisions. Doing the necessary research beforehand and consulting as you go on what’s best is vital. Drive decisions through the research and analysis, then be ready to give something a try. Inspirational leaders seek input and adapt as the results come in.They are focused, review what happened and make adjustments. They are willing to acknowledge what didn’t work, be accountable, accepting that hard decisions are not always popular. | BizLibrary |
| Effective Leadership During a Crisis | Welcome to the “Effective Leadership During a Crisis” lesson, designed to help leaders navigate uncertainty while supporting their teams with clarity, empathy, and stability. In this video, you’ll learn how leadership behavior influences team response during high-stress situations and how to communicate effectively when it matters most. Learners will also explore strategies for managing emotional reactions, sharing credible information, and providing meaningful support to employees. After watching, viewers will be able to lead with composure, communicate clear next steps, and foster trust and resilience during a crisis. | BizLibrary |
| Emotions at Work | Corporate culture has long stated when you go to work, “leave emotions at home”. Quoting research by Barbara Fredrickson’s Broaden and Build theory, Kylie Bell explains to Eve Ash that this precept is changing: when leaders really tune into the use of emotions, each can be used to overcome conflict and drive inspiration, engagement and higher performance in the workplace. Negative emotions narrow our focus, whereas positive emotions broaden people to a wider sense of possibilities. We become far better thinkers and problem-solvers, says Kylie, when we use the full range of our emotions, especially positive emotions. We also become calmer. These emotions enhance customer experience. | BizLibrary |
| Executive Presence: Body Language That Makes a Difference | Welcome to the “Body Language That Makes a Difference” lesson, the sixth of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, Alexa highlights the importance of giving mindful body language that exudes confidence, competence, and trustworthiness. Alexa also explores different aspects of body language and communication, including tips for walking, gesturing, eye contact, and more. After viewing, learners will be knowledgeable and reflective about how their body language impacts their executive presence. | BizLibrary |
| Executive Presence: Crafting Your Leadership Advocacy Pitch | Welcome to the “Crafting Your Leadership Advocacy Pitch” lesson, the ninth of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, viewers will be walked through how to create and deliver a leadership advocacy pitch using the STAR method that will exude executive presence, so they’re always prepared to seize a professional opportunity. | BizLibrary |
| Executive Presence: Elevating Your Communication | Welcome to the “Elevating Your Communication” lesson, the eighth of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. This lesson dives into what communication truly is, breaking it down into three separate goals. Alexa also outlines strategies that boost the effectiveness of professional communication, such as considering four important questions when crafting an important message. | BizLibrary |
| Executive Presence: Evaulations Over Time | Welcome to the “Evaluations Over Time” lesson, the fifth of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. This lesson covers the last five impression characteristics that contribute to someone’s executive presence made over the long-term. After this lesson, viewers will have reflected on their own display of these last five characteristics, along with a review of the first five, so they can enhance their own executive presence and show up as their best self. | BizLibrary |
| Executive Presence: Impact of Initial Impressions | Welcome to the “Impact of Initial Impressions” lesson, the fourth of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, Alexa offers the same four questions presented in an insightful survey that helps learners recognize experiences with executive presence. Then, the discussion focuses on the first five impression characteristics that contribute to someone’s executive presence made in short-term or initial engagements. After this lesson, viewers will have reflected on their own display of these characteristics so they can be improved over time. | BizLibrary |
| Executive Presence: Introduction to Executive Presence | Welcome to the “Introduction to Executive Presence” lesson, the first of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, Alexa introduces and defines the concept of executive presence. She also covers what learners can expect to gain from this course. | BizLibrary |
| Executive Presence: Managing Impressions | Welcome to the “Managing Impressions” lesson, the second of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, Alexa teaches about impression management—what it is and how to be authentic when creating and managing impressions. The viewer will be walked through an exercise to identify the impressions they want to create, so they can then practically apply this concept to enhance their executive presence. | BizLibrary |
| Executive Presence: Researching Executive Presence | Welcome to the “Researching Executive Presence” lesson, the third of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, viewers will be asked to write down their answers to four questions to help recognize their own experiences with executive presence. It also introduces the ten characteristics of executive presence. | BizLibrary |
| Executive Presence: Takeaways | Welcome to the “Takeaways” lesson, the conclusion of ten lessons in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. This lesson summarizes what was covered in this course, including some continued resources recommended by Alexa. After concluding this lesson and the entire course, learners should be well on their way to understanding how to create impressions that enhance executive presence, equipped with effective strategies for communication. | BizLibrary |
| Executive Presence: Virtual Presence | Welcome to the “Virtual Presence” lesson, the seventh of ten in the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course, which is designed to help professionals advance their careers through improving their executive presence. In this lesson, Alexa gives insightful pointers to elevate your virtual executive presence. First, viewers learn how to set the stage to best serve the impressions they want to make, using the most effective framing, backgrounds, and lighting. Then, learners will understand the key communication strategies that show engagement. | BizLibrary |
| Executive Strengths: Creating a Strong Work-Life Balance | Welcome to the “Creating a Strong Work-Life Balance” lesson intended to offer guidance on how to practice balance between your professional and personal life. This lesson is the 12th of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. With an intentional approach and consistent practice, use the strategies in this lesson to bring your full self into your role—at work and at home. | BizLibrary |
| Executive Strengths: Delegating with Strengths in Mind | Welcome to the “Delegating with Strengths in Mind” lesson, which offers steps to take to better delegate to your team members. This lesson is the 10th of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After this lesson, you will not only see why strength-based delegation boosts productivity, you will know how to set your team up for success throughout the process. | BizLibrary |
| Executive Strengths: How to Build Strong Teams | Welcome to the “How to Build Strong Teams” lesson—a step by step guide to connect with, encourage, and bolster your team members. This lesson is the 11th of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. Building a strong team is no simple task—use the steps outlined in this lesson to start creating high-level collaboration on your team today. | BizLibrary |
| Executive Strengths: Introduction | Welcome to the “Executive Strengths: Introduction” lesson designed to explain the benefits of being a strengths-based leader. This lesson is the first of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After watching this lesson, learners will understand how focusing on strengths in the workplace benefits both them and their team. | BizLibrary |
| Executive Strengths: Investing Time in Your Strengths | Welcome to the “Investing Time in Your Strengths” lesson, which aims to outline ways for you to improve your strengths. This lesson is the eighth of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After this lesson, you will have five strategies to invest more time in your strengths and improve both your job performance and satisfaction. | BizLibrary |
| Executive Strengths: Leveraging Strengths Instead of Weaknesses | Welcome to the “Leveraging Strengths Instead of Weaknesses” lesson designed to outline why focusing on your strengths is a more effective approach to leading your team than trying to improve your weaknesses. This lesson is the third of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After watching this lesson, you will know how to empower your team by managing around your weaknesses. | BizLibrary |
| Executive Strengths: Reflecting on Your Experiences | Welcome to the “Reflecting on Your Experiences” lesson designed to help learners identify times in their life when they used their strengths. This lesson is the fifth of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After this lesson, take time to consider the questions Gabriella poses to understand what your strengths are and how you’ve used them to achieve success in your life so far. | BizLibrary |
| Executive Strengths: Strength-Based Leadership | Welcome to the “Strength-Based Leadership” lesson intended to explain the concept and benefits of strength-based leadership. This lesson is the ninth of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After this lesson, you will have five strategies to help empower your team, improve your organization’s culture, and focus on the strengths of each individual employee. | BizLibrary |
| Executive Strengths: Strengthening Your Next Steps | Welcome to the “Strengthening Your Next Steps” lesson, which offers an overview of the content covered in this course. This lesson is the last of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. Strength-based leadership leads to more productive and engaged teams—take the next step and create your action plan to become a more strength-focused leader. | BizLibrary |
| Executive Strengths: Using a Coach to Utilize Your Strengths | Welcome to the “Using a Coach to Utilize Your Strengths” lesson designed to explain the benefits of working with a strength-based coach. This lesson is the seventh of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After this lesson, you will have a preliminary agenda of goals to address with your own strengths-based coach to use your time efficiently and effectively. | BizLibrary |
| Executive Strengths: Utilizing Strength Assessments | Welcome to the “Utilizing Strength Assessments” lesson which discusses the powerful way strength assessments can help leaders identify their areas of expertise. This lesson is the sixth of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After this lesson, you will have a list of the most common strength assessments available. | BizLibrary |
| Executive Strengths: What Is a Strength? | Welcome to the “What Is a Strength?” lesson designed to explain what makes up a strength and provide examples to showcase the wide range of possibilities. This lesson is the second of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After watching this lesson, you will walk away with a list of core strengths that help leaders succeed in their roles. | BizLibrary |
| Executive Strengths: Why Using Your Strengths Matters | Welcome to the “Why Using Your Strengths Matters” lesson which outlines the benefits of using your strengths both in your personal life and your professional role. This lesson is the fourth of 13 in the “Executive Strengths with Gabriella Parente” Expert Insights course, which teaches leaders how to empower, motivate, and inspire their teams through strength-based leadership. After watching this lesson, you will walk away with a preliminary list of ways that focusing on your strengths will have a lasting impact on your life. | BizLibrary |
| Expert Insights: Executive Presence with Dr. Alexa Chilcutt | Welcome to the “Expert Insights: Executive Presence with Dr. Alexa Chilcutt” course designed to help professionals advance their careers through improving their executive presence. Presented by Dr. Alexa Chilcutt, this course comprises ten lessons and is part of our Expert Insights series. This course begins by defining executive presence and diving deep into each of the ten characteristics of executive presence. Dr. Chilcutt also covers practical strategies for enhancing these characteristics, such as through body language, as well as in virtual environments. Learners will also construct their own leadership advocacy pitch to deliver an effective self-promotion that’s concise and professional. After this experience, viewers will understand how to improve their executive presence so they can be the best version of themselves. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Executive Strengths with Gabriella Parente | Welcome to the “Expert Insights: Executive Strengths with Gabriella Parente” course designed to help viewers realize and harness the power of strength-based leadership. Gabriella is an international keynote speaker, author, and leadership consultant who has unique insights into what makes people successful in their personal lives and careers. This course contains 13 lessons that walk learners through what a strength is, how to identify them, and how to use that information to empower, motivate, and inspire your team. After watching this course, you will have a list of strategies to foster a strength-focused mindset in both your professional and personal life—and the steps necessary to balance both. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDC for Society for Human Resource Management (SHRM), 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Women in Leadership with Meridith Elliot Powell | Welcome to the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course designed for women in the C-Suite and those who aspire to get there. Presented by business strategist, award-winning author, and C-Suite Professional, Meridith Elliot Powell, this course, comprises 14 lessons and is part of our Expert Insights series. Throughout this course, you’ll learn vital information about how to build your leadership skill set and place yourself in the driver’s seat of your career and future. By exploring topics, such as developing a growth mindset, building your own voice, the importance of mentorship and networking, and many more, you’ll be able to take charge and become the powerful woman in leadership that you are capable of being. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| External Crisis Communication | Welcome to “External Crisis Communication,” a video lesson meant to explain how to prepare for and respond to the public during a crisis situation. If you don’t anticipate and prepare for crises, you will be scrambling when one occurs. From creating selecting and training spokespeople to creating holding statements, this video lesson will explain how you can ensure your crisis communication plan works effectively. This will help prevent public relations nightmares with your external shareholders. That way, you’ll be able to handle crises quickly, confidently, and purposefully to ensure no further damage is done. | BizLibrary |
| Focusing on Solutions, Not Barriers | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become better leaders, and ensure the success of their teams. This video lesson, “Focusing on Solutions, Not Barriers,” goes over how to get your employees out of a cycle of complaining and into a productive discussion about ways to move forward. Plus, you’ll learn how to respond when an employee comes forward with a challenge they’ve been facing at work. By keeping these tips in mind, you’ll help your team become better able to work around problems and find actionable solutions. | BizLibrary |
| Fostering Friendly Debate on Your Team | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become better leaders, and ensure the success of their teams. This video lesson, “Fostering Friendly Debate on Your Team,” explains how to prevent arguments from bubbling up among team members and, instead, facilitate productive discussions. From this lesson, you’ll gain key takeaways to apply during team debates and one-on-one conversations alike to help your team communicate more effectively. | BizLibrary |
| Gaining Buy-In as a Leader | Welcome to the ‘Leadership Quick Tips’ series meant to help leaders grow their skills, become better leaders, and ensure the success of their teams. This video lesson, “Gaining Buy-In as a Leader,” advises leaders on how to bring in outside support to help generate buy-in from their team. Because people tend to trust what credible experts have to say, bring them in to talk with your team about an issue you’re seeing or idea you want to implement. From this lesson, you’ll learn how to do this effectively to help you and your team learn and grow. | BizLibrary |
| How to Manage a Task Force | When it comes to organizing a taskforce or project team for a complex job or serious problem, Colin McLaren, a former homicide task force leader, tells Eve Ash it essential to recruit the best people with relevant experience, qualifications, energy and drive. The taskforce needs excellent communications and information sharing processes, the capacity to debrief when things are stressful, the best equipment for the job and high standards. Above all, leaders must stay focused, remembering to post all salient points, progress and successes, and acknowledging people while maintaining confidentiality. | BizLibrary |
| How to Stop Micromanaging—and Why | Welcome to the "How to Stop Micromanaging—and Why" video lesson intended to help managers who think they may be micromanaging put an end to their damaging behavior and start being the good leaders that we know they can be! This lesson covers why micromanaging is toxic for the workplace, then dives into things you can do to stop micromanaging. This lesson also touches on reasons why good leaders fall into micromanagement, and when it’s reflective of an organizational problem. The lesson ends on what you can do for your organization to discourage a culture that rewards micromanagement. | BizLibrary |
| Improving Team Leadership | 79% of people quit their jobs because they don’t feel appreciated. 58% of managers don’t receive any management training. No wonder teams aren’t motivated! Peter Quarry and Eve Ash canvas ways to improve team leadership through learning flexibility, demonstrating appreciation, providing constructive feedback and acknowledging people’s work. | BizLibrary |
| Internal Crisis Communication | Welcome to “Internal Crisis Communication,” a video lesson meant to describe how to inform internal employees about a crisis. This lesson covers the importance of creating a culture of transparency for an organization to ensure everyone, especially frontline employees, feels comfortable coming forward about any issues they encounter. Then, when a crisis does occur, leaders must also respond appropriately, promptly, and consistently. This will not only allay employee fears but also keep everyone on the same page. From this lesson, viewers will learn how to prepare for and respond effectively during a crisis situation. | BizLibrary |
| Lead by Example | Leaders who come to work grumpy infect everyone else, while inspirational energized leaders show positive behaviors and are uplifting for others. They keep fit and healthy, making challenges easier to overcome. They are there for their staff. They seek advice from independent outsiders or coaches in order to stay grounded. | BizLibrary |
| Lead By Example: Influencing Without Authority | Welcome to the "Lead By Example" series meant to arm you with tools for leading effectively, even when your power is limited. This video lesson, "Influencing Without Authority," discusses influencing others in the context of both asking for help and shaping a decision. First, it explains the importance of determining the payoff necessary to convince someone to help you. Then it explains what you have to offer -- from competence to experience to strong collaboration skills -- to guide a result. Ultimately, learners should understand that influence is a critical skill to master to project their thoughts, requests, and opinions in a meaningful way that others are receptive to. | BizLibrary |
| Lead Now | Unlock your potential with the All-New LEAD NOW! Leadership Development Program. This course is a groundbreaking project built on over 50 years of consulting practices and insights from surveys of 8,000 leaders across a diverse set of industries. It has been redesigned, updated, and produced with new videos, stories, and lessons. However, this course still uses a time-tested, competency-based approach that adapts to the needs of each individual leader, team, and organization. It comes complete with assessments, participant worksheets, experiential exercises, individual action plans and more! Follow the authors of the best-selling book LEAD NOW! as they guide you through a comprehensive leadership development journey. Join thousands of participants who experienced the original version, with this redesigned and updated program that addresses the new challenges and opportunities leaders face today! | BizLibrary |
| Lead Now: Customer Focus | Discover the power of Customer Focus, a leadership behavior central to driving satisfaction, loyalty, and innovation while cultivating lasting relationships. This module dives deep into building a customer-centric culture, emphasizing the importance of staying attuned to customer needs, fostering trust, and delivering unparalleled value. Learn from real-world success stories like Patagonia, which combines sustainability and customer care to create a loyal community and lasting impact. Take the first step in creating a culture where customers are at the heart of every decision. Because if you don’t take care of your customer, someone else will! | BizLibrary |
| Lead Now: Decision Making | Decision Making is one of the most critical leadership skills, shaping your team’s success and your organization’s future. This module explores how visionary leaders like Steve Jobs prioritized groundbreaking ideas, and how President Barack Obama fostered collaboration for informed, high-stakes decisions. Learn when to delegate, involve your team, or make the call yourself—all while aligning decisions with organizational values and goals. Your decisions today set the course for your organization’s success tomorrow. Equip yourself with the tools to lead boldly, collaborate effectively, and shape the future with confidence! | BizLibrary |
| Lead Now: Dependability | Dependability is a cornerstone of leadership, fostering trust, loyalty, and collaboration within teams and with customers. This module highlights lessons from industry leaders like Toyota, whose culture of reliability transformed the auto industry. Learn how to create systems and foster a sense of ownership among your team, ensuring consistent quality and accountability. From acting like an owner to setting the example as the “head” of your team, you’ll discover how dependability drives success. Dependability is more than meeting expectations—it’s about building a reputation for excellence and reliability. Start applying these strategies today and become the leader your team, peers, and customers know they can count on! | BizLibrary |
| Lead Now: Ego Management | Effective leaders balance confidence with humility, creating environments where collaboration, growth, and innovation thrive. Ego Management helps you focus on team success over personal recognition, fostering trust, engagement, and better decision-making. This module shares powerful lessons, like the lobster’s need to shed its shell for growth, and highlights the risks of prioritizing pride over progress. Learn to share credit, welcome feedback, and align your energy with team goals rather than personal agendas. When you keep your ego in check, you unlock your potential as a leader who inspires trust, drives results, and champions the success of your team. Transform your leadership with ego management! | BizLibrary |
| Lead Now: Focusing on Results | Focusing on Results is essential for driving performance, managing risk, and achieving success in today’s demanding workplace. This module explores inspiring stories like Diana Nyad’s record-breaking swim from Cuba to Florida, showcasing the power of perseverance, strategic planning, and a results-driven mindset. Learn to distinguish between activity and accomplishment, leverage tools and data for precision, and adopt new approaches to achieve breakthrough outcomes. When you focus on results with clarity and purpose, success becomes inevitable. Lead with precision and efficiency to deliver extraordinary outcomes for your team and organization! | BizLibrary |
| Lead Now: Introduction | The LEAD NOW! Dimension Model is introduced and explained in this video module. Through vivid analogies, like the resilience and collective effort of coral reefs, learn how small, intentional steps can create a lasting impact for leadership development. The program focuses on strengthening four critical leadership relationships—Manager (boss), Direct Reports, Peers, and Customers—while mastering 21 actionable Leadership Dimensions. Using an adaptive learning approach participants will be introduced to engaging Leadership Lessons, Gems, and Power Tips. Whether you're looking to develop new skills, solve existing challenges, or lead transformational change, the All-New LEAD NOW! Program will help guide your growth as a leader. Begin your journey today and build a legacy of excellence, one step at a time. | BizLibrary |
| Lead Now: Organizational Savvy | Organizational Savvy is about leveraging relationships, understanding culture, and navigating the political landscape to drive performance and achieve strategic goals. This module highlights the power of mentorship and networking through inspiring examples like Oprah Winfrey, who leaned on mentors to shape her career, and offers practical guidance for building alliances and unlocking opportunities. Learn to influence decision-makers, foster partnerships, and make your work visible to key stakeholders. Organizational Savvy empowers you to navigate challenges, drive change, and create meaningful impact. Start mastering the art of getting things done today! | BizLibrary |
| Lead Now: Personal Development | Personal Development is the ongoing process of recognizing your strengths, adapting to change, and striving for excellence in every aspect of your professional journey. It’s about building resilience, leveraging feedback, and stretching yourself to reach new heights. This module draws inspiration from the incredible resilience of Simone Biles, who overcame adversity to become one of the greatest gymnasts in history. Her story underscores the power of self-awareness, adaptability, and a relentless commitment to improvement. Your growth drives the success of your team and organization. Commit to continuous learning and innovation to unlock your full potential as a leader. Start your personal development journey today! | BizLibrary |
| Lead Now: Personal Integrity | Personal Integrity is the foundation of trust, authenticity, and ethical leadership. It’s about consistently aligning your actions with your words, values, and commitments—even when it’s challenging or unpopular. This module features the inspiring story of Malala Yousafzai, who stood for her beliefs despite tremendous adversity, demonstrating the power of courage and conviction. Learn how to foster trust, eliminate ethical blind spots, and lead with transparency to build a strong reputation and an environment of openness. Personal Integrity is the heart of successful leadership and meaningful relationships. Start your journey today to inspire trust, champion ethical behavior, and lead with authenticity! | BizLibrary |
| Lead Now: Problem Solving | Effective Problem Solving is a cornerstone of successful leadership, requiring adaptability, ingenuity, and a structured approach to resolve obstacles and drive continuous improvement. This module shares lessons from a spider’s remarkable adaptability in space and P&G’s innovation breakthrough with the Swiffer, illustrating how fresh perspectives and systematic analysis can lead to extraordinary results. Learn to prioritize issues, foster diverse ideas, and implement solutions that create lasting impact. Unleash the power of innovation and adaptability to resolve challenges, optimize performance, and lead your team to success. Develop the problem-solving skills that inspire confidence and drive results! | BizLibrary |
| Lead Now: Strategic Thinking | Strategic Thinking is the key to transforming ideas into actionable insights, ensuring your organization thrives in a competitive landscape. This module explores how visionary leaders like Jeff Bezos and Satya Nadella used strategic thinking to turn challenges into opportunities, achieving transformative success for Amazon and Microsoft. Learn how to align objectives, anticipate risks, and promote continuous improvement while maintaining focus on long-term value creation. Whether you’re striving to take your organization from good to great or guard against complacency, this module equips you with the tools to lead boldly and think strategically. Transform challenges into opportunities and build a future-ready organization! | BizLibrary |
| Lead Now: Time Management | Effective Time Management is essential for balancing priorities, meeting deadlines, and achieving success at work and home. With the right strategies, discipline, and tools, you can optimize your time and accomplish more while reducing stress. This module takes inspiration from Shonda Rhimes, the visionary creator of hit TV shows like Grey’s Anatomy and Scandal. Discover how her disciplined scheduling, delegation, and prioritization practices have enabled her to juggle multiple projects with excellence while maintaining a work-life balance. Transform your daily routine into a powerful productivity engine. Start mastering your time and achieving your goals today, because every second counts! | BizLibrary |
| Lead with a Futurist Mindset | Unlock the power to anticipate and shape the future. Develop strategic foresight to identify emerging trends, navigate uncertainty, and create a visionary path for your organization. Learn practical tools to turn insights into action and drive long-term innovation. | BizLibrary |
| Lead with a Futurist Mindset: Anticipate Future Risks | Prepare for uncertainty by exploring probable, possible, and preferable futures using the Cone of Possibility. | BizLibrary |
| Lead with a Futurist Mindset: Articulate a Shared Vision | Define the future you want. Use bold future headlines to align your team around a shared vision. | BizLibrary |
| Lead with a Futurist Mindset: Commit to Strategic Foresight as a Daily Practice | Foresight isn't an event, it's a habit. Build a daily practice that keeps you future-ready and resilient. | BizLibrary |
| Lead with a Futurist Mindset: Embrace a Futurist Mindset | Shift from reacting to change to shaping it. Learn how to adopt a futurist mindset and explore multiple future possibilities. | BizLibrary |
| Lead with a Futurist Mindset: Forge Connections for Future Growth | Innovation doesn't happen in a vacuum. Build the right connections to co-create future-focused breakthroughs. | BizLibrary |
| Lead with a Futurist Mindset: Identify Potential Impacts of Change | Use the Futures Wheel to uncover ripple effects of major trends and decisions before they unfold. | BizLibrary |
| Lead with a Futurist Mindset: Leverage AI-Driven Foresight in Everyday Decisions | Make foresight practical. Use AI and trend tools to guide everyday decisions and spot what others miss. | BizLibrary |
| Lead with a Futurist Mindset: Prepare for Any Future with AI Scenario Planning | Don't plan for one future- prepare for many. Use scenario planning to stress-test strategies and stay ready for what's next. | BizLibrary |
| Lead with a Futurist Mindset: Spot Emerging Trends | Cut through the noise and spot real signals. Use the STEEP framework to track trends and discover new opportunities. | BizLibrary |
| Lead with a Futurist Mindset: Think Beyond the Present | Break free from short-term thinking. Use the Three Horizons Model to drive both today’s results and tomorrow’s breakthroughs. | BizLibrary |
| Lead with Confidence and Clarity | Fear often paralyzes teams and leaders. It infiltrates workplaces as indecision, hesitation, and excessive reliance on approvals, leading to missed opportunities and delayed decisions. This course teaches leaders how to recognize and dismantle fear-driven behaviors, enabling them to create a culture of clarity, empowerment, and bold action. | BizLibrary |
| Lead with Confidence and Clarity: Build a Culture of Confident Decisions | Replace fear-based habits with a bold decision-making culture that values clarity, ownership, and learning. | BizLibrary |
| Lead with Confidence and Clarity: Build Trust to Overcome Fear | Model vulnerability and self-reflection to build a foundation of trust in your team. | BizLibrary |
| Lead with Confidence and Clarity: Create Clarity in Roles and Expectations | Avoid confusion and delay by clarifying roles for every decision or task on your team. | BizLibrary |
| Lead with Confidence and Clarity: Empower Ownership | Encourage ownership by setting clear boundaries, then stepping back to let others lead. | BizLibrary |
| Lead with Confidence and Clarity: Empower Teams to Overcome Fear | Use the Decide, Consult, Inform model to clarify decision rights and empower faster, smarter decisions. | BizLibrary |
| Lead with Confidence and Clarity: Practice Decisiveness Under Pressure | Use time constraints to train yourself and others to make decisions confidently under pressure. | BizLibrary |
| Lead with Confidence and Clarity: Recognize Fear in Decision-Making | Identify how fear disguises itself in decision-making and learn strategies to confront it with clarity. | BizLibrary |
| Lead with Confidence and Clarity: Reduce Bottlenecks Through Delegation | Delegate decision-making to unlock team potential, reduce bottlenecks, and increase speed. | BizLibrary |
| Lead with Confidence and Clarity: Reframe Mistakes as Opportunities | Transform mistakes into learning opportunities that boost psychological safety and team growth. | BizLibrary |
| Lead with Confidence and Clarity: Set a Foundation of Psychological Safety | Create an environment where team members feel safe to speak up, challenge ideas, and take risks. | BizLibrary |
| LEAD with Empathy | LEAD with Empathy will help all leaders to focus on four core leadership soft skills. Great leaders listen, they have empathy, they ask questions and they give clear direction. Psychologist Eve Ash outlines the ways leaders can learn how to LEAD. Once this video is completed you will have learned to implement the LEAD formula, beginning by listening well and responding with empathy to what people are saying. You will recognize how showing genuine interest and compassion, not talking in clichés, builds trust. You will have learned to ask for people’s input and keep an open mind on topics and policies. And you will know that people will follow with confidence when you provide clear direction. | BizLibrary |
| Lead with Hospitality (Part 1 of 25) : Why Lead with Hospitality | In this video, Taylor Scott presents his basic premise that we love our favorite hotels, restaurants, lounges, bars, and even airlines for the same reasons we love our favorite leaders and organizations where we work or have worked – because we feel connected to them, and that connection is almost always a function of how they make us feel. Taylor shows us the connecting thread that runs between genuine hospitality and inspiring leadership. | BizLibrary |
| Lead with Hospitality (Part 10 of 25): What it Means to Be a Servant Leader | Choosing to serve others is the most important concept in hospitality. In this session, Taylor Scott will help you understand what servant leadership is, why it's important, and how serving the people on your team will help you become more effective as a leader. | BizLibrary |
| Lead with Hospitality (Part 13 of 25): How to be Accountable and Deliver for Your Team | A big part of Leading with Hospitality is creating a supportive environment for your team through servant leadership. In this video, Taylor Scott talks about the importance of staying active, available, and consistently serving those you lead, and shows you how to accomplish this by remaining accountable and delivering on your leadership promises. | BizLibrary |
| Lead with Hospitality (Part 19 of 25): How to Create a Compelling Vision | In this video, Taylor Scott will show you how to craft a compelling vision and clearly communicate it to your team in a way that excites them, inspires them, and makes them want to be part of the process. When you Lead with Hospitality, you’re helping your team visualize the future you’re creating together and invite them to become part of the cause. | BizLibrary |
| Lead with Hospitality (Part 25 of 25): Summary & Closing | In this video, Taylor Scott wraps up the series by highlighting the key points that were presented and discussed throughout the other modules. He then ends the program with a motivational message for those participants who decide to embark on the Lead with Hospitality journey. | BizLibrary |
| Lead with Hospitality (Part 6 of 25): How to Improve Your Self-Awareness | In this video, Taylor Scott defines what self-awareness is and why it is so important for effective leadership. Understanding your emotional state is critical because this is what everybody else sees, hears, and feels. It becomes the story of who you are, which is revealed through your actions. | BizLibrary |
| Lead with Hospitality (Part 7 of 25): How to Respond Positively vs. Reacting Negatively | In this video, Taylor Scott starts with the inner workings of the human brain. You’ll learn about the neocortex, the limbic system, and the amygdala. Taylor shows you how to improve your self-control over time. It will ultimately help you to respond more positively as opposed to reacting negatively to intense situations or moments that might knock you off track. | BizLibrary |
| Lead with Hospitality (Part 8 of 25): How to Improve Your Social Awareness | In this video, Taylor Scott shows you how to read body language, facial expressions, and to listen for the tone of voice to become more socially aware and to “read the room” more effectively. | BizLibrary |
| Lead with Hospitality (Part 9 of 25): How to Match Leadership Styles to Specific Situations | In this session, Taylor Scott will help you understand these six styles and how to apply the appropriate style to each specific situation. When you Lead with Hospitality you learn how to become more flexible and agile as a leader. | BizLibrary |
| Lead with Hospitality with Taylor Scott | Lead with Hospitality is for leaders who strive to create relationships, a culture of belonging, and meaningful work for those they lead. It’s also for leaders who have accepted the challenge and responsibility of leadership because they care about people and they’re compelled to inspire, motivate, and transform groups of people into high-performing teams. This new and timely course is narrated by author, trainer, and motivational speaker, Taylor Scott and it is based on his best-selling book of the same name. After spending years in the hospitality, travel, and retail industries, and working up from frontline positions through supervision and management, Taylor discovered several leadership tips, techniques, and practices that can transform ordinary work groups and individuals into a high-performing contributors and teams. | BizLibrary |
| Lead with Hospitality: Introduction - The Summer Grace Story | A recent Gallup Poll revealed that an overwhelming majority of employees are disengaged and not motivated at work and over 52% said they are currently looking for a new job. In this video, best-selling author, Taylor Scott addresses the growing “turnover tsunami” that many organizations are facing today and how effective leadership can help stop or minimize that challenge. The story of Summer Grace illustrates how basic leadership fundamentals can mean the difference between an employee who is motivated, productive, and happy and one that ultimately gets demotivated and decides to leave an organization and take a position somewhere else. | BizLibrary |
| Lead with Simplicity | Workplace complexity drains productivity and stifles meaningful work. Discover how to cut through complexity, eliminate unnecessary work, and create a culture where meaningful projects thrive. Simplifying your work isn’t just about doing less—it’s about doing the right things and doing them better. Unlock the transformative power of simplicity and pave the way for a more efficient and focused organization. | BizLibrary |
| Lead with Simplicity: Boost Your Strategic Advantage with Simplification | Simplification isn’t just about working smarter—it’s a strategic advantage. Learn how eliminating complexity drives innovation, efficiency, and financial success. | BizLibrary |
| Lead with Simplicity: Get Company Culture Right | Company culture isn’t about perks—it’s about the work experience. Learn how simplifying workloads creates a more engaging and productive workplace. | BizLibrary |
| Lead with Simplicity: Lead Your Team to Simplify | Empower your team to eliminate unnecessary work and focus on what truly matters. Learn leadership strategies to drive simplification and boost productivity. | BizLibrary |
| Lead with Simplicity: Simplify Work with Four Questions | Cut through workplace complexity using four key simplification questions. Learn how to eliminate inefficiencies and refocus your time on meaningful work. | BizLibrary |
| Leadershift | Welcome to the new age of leadership, an age where fast is faster and forward is shorter. Fortunately, Dr. John C. Maxwell is here to help us chart the way forward. His online course, Leadershift (based on his book Leadershift: 11 Changes Every Leader Must Embrace) sheds new light on developing sustainable, future-focused leadership. It is a fresh call to action in the world of leadership, and John is excited for the impact it will have on the next generation of leaders. | BizLibrary |
| Leadership and Red Flags | Welcome to the "Leadership and Red Flags" video course meant to provide a guide for recognizing and addressing red flags in your organization. This course comprises five video lessons that cover the types of red flags to look for and ways to address them productively. Types of red flags covered throughout the course include dysfunctions in leadership, company culture, and performance standards. From this course, learners will be able to recognize warning signs and solve problems before they become destructive. In this way, leaders will be able to ensure their organization is healthy and productive. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Leadership and Red Flags (Part 1 of 5): Recognizing Organizational Red Flags | Welcome to the "Recognizing Organizational Red Flags" video lesson meant to explain to leaders how they should approach the process for acknowledging the existence of red flags in their organization. This lesson is the first of five in the "Leadership and Red Flags" video course, which provides a guide for recognizing and addressing red flags in your organization. Being able to recognize warning signs means being open to the possibility of faults in your team dynamics, culture, and organization. | BizLibrary |
| Leadership and Red Flags (Part 2 of 5): Signs Your Organization Is Clueless | Welcome to the "Signs Your Organization Is Clueless" video lesson meant to teach viewers about how disconnects between management and the front line can lead to organizational dysfunction. This video lesson is the second of five in the "Leadership and Red Flags" video course, which provides a guide for recognizing and addressing red flags in your organization. Through this lesson, viewers will learn about red flags like the phenomenon of leadership not “getting it” and the inability to learn. | BizLibrary |
| Leadership and Red Flags (Part 3 of 5): Performance Standards Red Flags | Welcome to the "Performance Standards Red Flags" video lesson meant to describe how ineffective performance standards can lead to a distorted view of oneself and suboptimization. This video lesson is the third of five in the "Leadership and Red Flags" video course, which provides a guide for recognizing and addressing red flags in your organization. This lesson will emphasize the importance of analyzing your company’s performance in an accurate, helpful manner that provides a true account of where your company stands. | BizLibrary |
| Leadership and Red Flags (Part 4 of 5): Cultural Red Flags | Welcome to the "Cultural Red Flags" video lesson meant to describe warning signs existing in the organizational culture. This video lesson is the fourth of five in the "Leadership and Red Flags" video course, which provides a guide for recognizing and addressing red flags in your organization. These red flags include a constant state of crisis, a multi-class society, and flexible ethics. By knowing these red flags, the viewer will be able to identify them before they cause irreparable damage to the organizational culture. | BizLibrary |
| Leadership and Red Flags (Part 5 of 5): Addressing Red Flags Productively | Welcome to the "Addressing Red Flags Productively" video lesson meant to teach learners how to begin addressing the red flags they’ve identified. This video lesson is the final of five in the "Leadership and Red Flags" video course, which provides a guide for recognizing and addressing red flags in your organization. When discussing the existence of red flags, you want to ensure everyone is on the same page. This will streamline the follow-up process. After viewing this video lesson, especially in conjunction with the other lessons in this video course, leaders will know how to talk about and resolve red flags in their organization productively. | BizLibrary |
| Leadership and Vision, Mission, and Values | Welcome to the "Leadership and Vision, Mission, and Values" video course meant to explain how to understand and compose these fundamental organizational statements. It comprises five video lessons that define and explain the differences among vision, mission, and values statements. Leaders will learn how these essential statements shape the organization’s culture and set them up for success. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Leadership and Vision, Mission, and Values (Part 1 of 5): Determining Vision Statements | Welcome to the "Leadership and Vision, Mission, and Values" video course meant to explain how to understand and compose these fundamental organizational statements. This video lesson, "Determining Vision Statements," is the first of five. From it, the viewer will learn about the different ways you can define vision statements and the elements all vision statements must share. | BizLibrary |
| Leadership and Vision, Mission, and Values (Part 2 of 5): Understanding Mission Statements | Welcome to the "Leadership and Vision, Mission, and Values" video course meant to explain how to understand and compose these fundamental organizational statements. This video lesson, "Understanding Mission Statements," is the second of five. It describes the purpose of mission statements and the questions you should ask yourself when creating your own. | BizLibrary |
| Leadership and Vision, Mission, and Values (Part 3 of 5): Choosing Organizational Values | Welcome to the "Leadership and Vision, Mission, and Values" video course meant to explain how to understand and compose these fundamental organizational statements. This video lesson, "Choosing Organizational Values," is the third of five. It explains how values statements typically address the eleven core values and concepts from the Baldrige Criteria that are crucial for high-performing organizations. These include standards like societal responsibility, customer-focused excellence, and managing for innovation. | BizLibrary |
| Leadership and Vision, Mission, and Values (Part 4 of 5): The Differences Among Vision, Mission, and Values Statements | Welcome to the "Leadership and Vision, Mission, and Values" video course meant to explain how to understand and compose these fundamental organizational statements. This video lesson, "The Differences Among Vision, Mission, and Values Statements," is the fourth of five. Although there are differences among all three statements, it is most difficult to tell the difference between vision and mission statements. To help you differentiate, you can analyze what it addresses, the time frame, the purpose, your audience, and the aim of each statement. | BizLibrary |
| Leadership and Vision, Mission, and Values (Part 5 of 5): Writing Vision, Mission, and Values Statements | Welcome to the "Leadership and Vision, Mission, and Values" video course meant to explain how to understand and compose these fundamental organizational statements. This video lesson, "Writing Vision, Mission, and Values Statements," is the final in a series of five. From it, the viewer will learn the process for composing these essential statements in a way that is tailored for their organizational needs and plans for the future. | BizLibrary |
| Leadership Challenges | Leadership challenges come in all shapes and sizes. Did you know conflict is one of the biggest challenges for a supervisor in the workplace? In this class, we walk thru some examples of challenges you may face at work and how to productively move forward from them and prevent them in the future. | BizLibrary |
| Leadership Feedback: What Employees Want to Tell You...But Don't! | Leaders do not receive much feedback from the people they lead. In fact, they often have no idea how good -- or bad -- their leadership really is. "Leadership Feedback" is an entertaining and thought-provoking video training program that provides the kind of honest feedback leaders don't normally hear. | BizLibrary |
| Leadership Fundamentals | Welcome to the “Leadership Fundamentals” course where you will learn the essentials of becoming a great leader. This course, comprising of three lessons, covers basic tips for being a leader, the difference between leadership and management, and a few common leadership styles. By the end of this course, you’ll have a better understanding of what a leader is, key qualities of leadership, and the various ways you can choose to lead. | BizLibrary |
| Leadership Fundamentals: Anyone Can be a Leader | Welcome to the “Anyone Can Be a Leader” lesson where you will learn ways you can be a leader despite your position at work. This lesson is the second of three in the “Leadership Fundamentals” course, which discusses the essentials of becoming a great leader. Throughout this lesson, you will gain more knowledge about a few factors of leadership. You will walk away from this lesson understanding why and how you can be a leader despite the role you may currently be in at your job. | BizLibrary |
| Leadership Fundamentals: Leading in Style | Welcome to the “Leading in Style” lesson where you will learn about eight different leadership styles and why it is important to decide how you will choose to lead. This lesson is the final of three in the “Leadership Fundamentals” course, which discusses the essentials of becoming a great leader. Throughout this lesson, you will gain a deeper understanding of each leadership style and how each views leadership and prefers to lead a team. By the end of this lesson, you will have an overall understanding of each style and be on your way to finding which style fits you the best. | BizLibrary |
| Leadership Fundamentals: Tips for Being a Successful Leader | Welcome to the “Tips for Being a Successful Leader” lesson where you will learn some key tips that will help you throughout your journey of becoming an impactful leader. This lesson is the first of three in the “Leadership Fundamentals” course, which discusses the essentials of becoming a great leader. After watching you’ll have a greater understanding of what leadership is and how to become one by implementing certain qualities in your daily routine. | BizLibrary |
| Leadership Toolkit: Daily Do's and Don'ts | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Daily Do’s and Don’ts,” describes steps to keep in mind as you go about fulfilling your everyday responsibilities as a leader. This lesson explains a few best practices you should try to incorporate into your normal routine—things like being a teacher and managing your time productively. Plus, it goes over different behaviors you should avoid entirely, such as making snap decisions and taking people for granted. If you remember all these key tips, you’ll be well on your way to becoming a better leader overall. | BizLibrary |
| Leadership Toolkit: Essentials | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Essentials,” provides a foundational understanding of what it takes to be a leader. First, this lesson defines what leadership is and how it manifests in the workplace. Then, it explains the three main leadership styles. After completing this lesson, learners will understand the fundamentals of being a strong, yet flexible, leader. | BizLibrary |
| Leadership Toolkit: Improving Yourself as a Leader | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Improving Yourself as a Leader,” describes how leaders can integrate self-development into their routines to help them become better leaders overall. Viewers will learn how to identify skill gaps and make a personal development plan. In the end, learners will be able to become more self-aware and get to work on improving themselves as leaders. | BizLibrary |
| Leadership Toolkit: Securing Followership | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Securing Followership,” describes how to become a more followable leader and help your employees become more engaged at work. For instance, leaders should take stock of their current standing with their employees to see what they may need to work on. Plus, learners come to understand the importance of embodying competence, goodwill, and ethics. From this lesson, viewers will be able to build up their followership and become the type of leader their employees want to follow. | BizLibrary |
| Leadership Toolkit: Top 10 Characteristics of Strong Leaders | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership: Top 10 Characteristics of Strong Leaders,” describes commendable leadership qualities, ranging from confidence to dependability. From it, leaners will understand that being a strong leader means balancing a variety of seemingly contradictory qualities. You have to be confident, yet vulnerable. You have to be adaptable, yet dependable. Do you have what it takes to be a strong leader? | BizLibrary |
| Leadership: Challenge the Status Quo | See how challenging the status quo is critical for success. A leader's willingness to abandon traditional methods leads to new and better ways of working. This content is also translated in Spanish. | BizLibrary |
| Leadership: Create an Open Environment | Problems get solved in an open environment where employees are encouraged to speak up. In contrast, when employees are afraid to speak up, many valuable ideas never get aired. This content is also translated in Spanish. | BizLibrary |
| Leadership: Employees Respect Competence | Watch how a demonstrably competent leader gains enthusiastic support from her employees. In contrast, the incompetent leader loses the ability to lead. This content is also translated in Spanish. | BizLibrary |
| Leadership: Set an Outstanding Example | See how important it is to lead by example. A leader's behavior, good or bad, is emulated by his employees. What you do is even more important than what you say. This content is also translated in Spanish. | BizLibrary |
| Leadership: Transparency Builds Trust | A leader who honestly shares information inspires employee trust and involvement. On the other hand, the leader who withholds information risks losing all credibility. This content is also translated in Spanish. | BizLibrary |
| Leadership: Use Mistakes as Growth Opportunities | Watch how an employee's mistake -- properly handled -- can increase confidence and skill level. In contrast, public ridicule has only negative effects. This content is also translated in Spanish. | BizLibrary |
| Leading a Diverse Workforce | Welcome to the “Leading a Diverse Workforce” video lesson intended to show the necessity of successful leadership for a diverse workforce and how to accomplish it. This lesson explains the many traits that contribute to diversity as well as the numerous benefits associated with organizational diversity. The viewer will learn strategies for promoting positive acceptance of and appreciation for diversity that they can employ in a leadership role. The lesson also delves into the importance of cultural awareness and how it can be properly implemented in the workplace. | BizLibrary |
| Leading More With Less | Let's face it, these days we're all being asked to do a lot more, with a lot less. Everyone's feeling the stress, and it's easy for employees to become unfocused and concerned with self-preservation. In this kind of environment, strong leadership skills have never been more important. "Leading More with Less" demonstrates six critical leadership skills that will inspire employees through difficult periods. These skills are universal and can be used through good-and bad-times, without spending any scarce resources. The key to understanding how these concepts work, is to see them in action. This video realistically demonstrates both "wrong way" and "right way", leadership examples-and the powerful effect they have on employees. The program is broken down into six distinct sections-with each chapter focusing on a specific technique: What have you got to hide? Are you well-informed? Who's got the last word? Deja vu all over again? Who do you appreciate? Who's watching you? This content is also translated in Spanish and French. | BizLibrary |
| Leading with Integrity | Discover why integrity is essential for effective leadership, how it inspires ethical behavior in others, and what you can do to become the kind of leader people truly respect. This short, powerful video shows how leading with integrity builds trust, strengthens teams, and drives real results. With insights from psychologist Peter Quarry, you’ll learn what it means to act with honesty, consistency, and clear values. | BizLibrary |
| Learning Leadership - Building Trust and Commitment | Trust and commitment – they go a long way in the workplace. And once you build trust, company commitment can follow. Think of trust as the foundation of commitment. In this course we'll learn how leaders can earn the trust and commitment from their team that’s essential for success. | BizLibrary |
| Learning Leadership - Establishing Roles & Goals | Your team is like a machine. It runs smoothly when each part performs its specific function. And it can break down when just one part goes off course. How can you prevent a team breakdown in the workplace? Establishing clear roles and goals is key. | BizLibrary |
| Learning Leadership - Optimizing Performance | You’re doing so many things right. You’ve assembled a dream team. You’re fostering positive culture and developing trust and commitment. Congrats! But, wait. What are you doing to optimize performance? In this course, we will walk through several specific actions you can take to optimize employee performance. | BizLibrary |
| Learning Leadership: Creating Culture | When the latest “Best Places to Work” list comes out, employees flock to these select workplaces. And the envious leaders at companies absent from the lineup ponder the happiness of their own employees. The common thread among these top places? Strong culture. In this lesson, we will discuss how to create a strong & positive workplace culture. | BizLibrary |
| Leveraging Servant Leadership for Your Team | Welcome to ‘Leveraging Servant Leadership for Your Team,’ a video course meant to describe to leaders the benefits of a serving mindset for securing the success of their teams. This course comprises three video lessons that explain what servant leadership is, the qualities servant leaders embody, and how servant leadership compares to controlling leadership. A servant leader’s role is to ensure their team’s needs are being met so the team members can do their work as efficiently and unhampered as possible. A big part of that process is empowering and building trust with employees. After viewing this course, learners will understand the advantages of servant leadership and be able to maximize the productivity of their teams. | BizLibrary |
| Optimize Your Team with One-on-One Meetings | Welcome to the “Optimize Your Team with One-on-One Meetings” video lesson, which makes the case for why conducting regular one-on-ones with your employees is an excellent investment of your time and effort! In this one-off lesson, viewers will become familiar with the benefits of scheduling consistent one-on-ones with direct reports and learn some useful tips for making these meetings effective. In the end, learners should have the tools they need to improve individual and company performance through the use of one-on-one meetings. | BizLibrary |
| Overcoming Barriers to Leadership Execution | Welcome to “Overcoming Barriers to Leadership Execution,” a video lesson intended to help leaders understand how they can identify and address barriers to achieving positive results for their organization. To help you and your organization succeed, you need to understand the issues that your employees are consistently running into. Then, you must do what you can to support them and ensure they have what they need to do their job effectively. Through the examples in this lesson, you’ll understand what you can do as a leader to ensure the success of your leadership execution. | BizLibrary |
| Reach Your Goals | Inspirational leaders aren’t simply charismatic or empowering, they know about the importance of consulting with others and seeking advice. They have a clear strategy which everyone understands, and within it, a determination to achieve results (though not at the expense of other people). | BizLibrary |
| Scaling Culture: Creating & Activating Core Values | Core values are the words and clarifying language that describe behaviors and expectations for your team. Those expectations will clearly demonstrate to your employees how to be successful in your organization. They drive hiring. They drive decision-making. They’re the lifeblood of your company's functioning, on both strategic and day-to-day levels. Think of core values as standard operating procedures for your team's behavior. They drive accountability and allow you to praise or coach your employees according to very clear standards. Module 1 is a framework designed to show you exactly: ● How to create core values ● How to activate and bring core values to life ● How to ingrain core values in the day-to-day ● How to incorporate core values in key documentation ● How to scale core values | BizLibrary |
| Servant Leadership 101 | Welcome to the ‘Servant Leadership 101’ video lesson meant to provide a basic understanding of the background and advantages of servant leadership. This lesson is the first of three in the ‘Leveraging Servant Leadership for Your Team’ video course, which is meant to describe to leaders the benefits of a serving mindset for securing the success of their teams. Throughout this lesson, learners will discover the role servant leadership has in encouraging innovation and tending to the well-being of employees. | BizLibrary |
| Situational Leadership: Choosing the Right Style | Welcome to “Situational Leadership: Choosing the Right Style,” a video lesson that introduces you to the situational leadership model and the different leadership styles available to you. First, this lesson describes the general framework and goes over the two main types of behaviors used in each of the leadership styles. Then, it goes over the four styles in the situational leadership model more in depth. By completing this lesson, you’ll understand the importance of being attentive to your employees’ needs so that you can select the right style and lead them effectively. | BizLibrary |
| Take Smart Risks: Break the Fear Cycle | Fear kills innovation. Learn how to break the fear cycle and unlock bold thinking that drives breakthrough success. | BizLibrary |
| Take Smart Risks: Build a Culture of Calculated Risks | Foster a culture where smart risks fuel growth and innovation. Encourage experimentation by reframing failure as a learning opportunity. Equip your teams with the mindset and strategies to take bold, calculated risks that drive meaningful progress. | BizLibrary |
| Take Smart Risks: Build Guardrails for Risk | Risk without boundaries is chaos. Use guardrails to make bold decisions strategically and safely. | BizLibrary |
| Take Smart Risks: Build Psychological Safety for Risk-Taking | Innovation thrives in high-trust teams. Build psychological safety so your team can take smart risks without fear. | BizLibrary |
| Take Smart Risks: Collaborate Across Teams for Innovation | New ideas need new voices. Spark innovation by inviting fresh perspectives from across the organization. | BizLibrary |
| Take Smart Risks: Define Smart Risks vs. Reckless Gambles | Not all risks are created equal. Learn to spot the difference between strategic moves and reckless bets. | BizLibrary |
| Take Smart Risks: Embrace Failure as a Path to Innovation and Success | Failure isn't the end, it's the beginning of better. Learn to mine mistakes for insight, growth, and innovation. | BizLibrary |
| Take Smart Risks: Encourage Experimentation | Great ideas don't start perfect, they evolve. Learn how experimentation fuels innovation and drives results. | BizLibrary |
| Take Smart Risks: Reward Bold Thinking | Want innovation? Reward bold thinkers. Celebrate the people who take smart risks,even when they fail. | BizLibrary |
| Take Smart Risks: Sustain a Risk-Tolerant Culture | Sustain innovation with a culture that welcomes risk. Define clear boundaries so your team can move forward with confidence. | BizLibrary |
| Take Smart Risks: Track Risk-Driven Outcomes | Don't fear failure, track it. Learn how to monitor risks and improve with every decision. | BizLibrary |
| The Abundance Shift: Maintaining to Creating | It’s cliché by now, but there’s a real danger to living in your comfort zone. The daily decision to do what you’ve always done—to stick to the status quo—has rightly been incorporated into a well-known definition of insanity: doing the same thing over and over while expecting a different result. Comfort is not your best, however. Not by a long shot. You have more to give, more to learn, more to do than comfort will allow. Today’s best isn’t as good as tomorrow’s better, but to get there, you have to think outside your comfortable limits. You have to learn to create. | BizLibrary |
| The Communication Shift: Directing to Connecting | Leaders need people. A leader who stands at the top of the hierarchy, barking orders and issuing commands, is likely not going to stay at the top very long. That’s because leaders who direct have a shorter leadership lifespan than leaders who connect. Connecting with people is essential for leadership because it allows a leader to establish trust. Taking time to find common ground and connect with people creates an understanding that a leader is reliable. It allows the people to give their trust freely. To receive that trust, however, a leader must be more than just a figurehead. A leader must have substance. A leader must live a life that’s trustworthy. The days of a leader being able to say, “Trust me”, are long since passed, unless the leader has made the shift from directing to connecting. Leaders who establish trust with their people are able to move at increasing speeds by making “Trust me” an invitation, not a warning. | BizLibrary |
| The Cost Shift: Perks to Price | It’s one of the most obvious rules of nature: something done consistently over time makes a big difference. It’s how slow-moving glaciers create canyons, how melting snow creates a raging river, or how heat and time can crack a boulder in half. Research shows that you can be more successful in acquiring a new habit if you make it a small action that can be done in a short time. One small thing, like pushups, done in a short window, like less than two minutes, will produce a significant return over time. The art of leadershifting is found in our consistency with small habits, not in big swings. It’s the price of leadership, but it’s worth it. | BizLibrary |
| The Focus Shift: Soloist to Conductor | We begin to make the shift from soloist to conductor when we make it our mission to add value to others. Being mindful of the people around us is essential if we’re going to lead others. Teams aren’t assembled, they’re built. Adding value to your people is the first step to making the shift from me to we— moving from a soloist to a conductor. | BizLibrary |
| The Impact Shift: Trained Leaders to Transformational Leaders | We live in a world that is different in so many ways, and yet still the same—changed, but not transformed. Poverty still abounds, as does hunger, injustice, and a host of other problems we collectively face as humankind. The rapid advance of communications only serves to underscore the issues we face. In short, we are a world in need of transformation. As John teaches in this lesson, the world will not be transformed without transformational leaders, women and men who look at the way things are and ask, with the hope that only leaders bring, “Why not make things better?” | BizLibrary |
| The Improvement Shift: Team Uniformity to Team Diversity | Margaret Landon once wrote, “Most people do not see the world as it is. They see it as they are.” As leaders, we have a responsibility to see more and before others, which means we cannot be trapped by our own limited perspective. In short, leaders need diversity in order to be effective. Diversity brings strength to teams through increased knowledge and perspective. When a team is composed of men and women of different backgrounds, experiences, beliefs and education, it better reflects the world it serves. | BizLibrary |
| The Influence Shift: Positional Authority to Moral Authority | In this lesson, John quotes author Andy Stanley, and it’s worth revisiting that quote here: “Your position will prompt people in your organization to lend you their hands…but your moral authority will prompt them to lend you their hearts.” Becoming a leader with moral authority is not an overnight shift. It requires, as John noted, competence, consistency and character on the part of the leader—three things that are built over time. The longer you lead, the more you can have of each. | BizLibrary |
| The Passion Shift: Career to Calling | In this Leadershift lesson, John talks about the difference between a career and calling. He lays out how a calling transcends the limits of a career: how a calling draws leaders towards something bigger, something more. Aristotle said a calling is “where your talents and the needs of the world cross.” A calling is lived over the course of your life; it is not satisfied in a single day, or even a month, or even a year. A leader with a calling is a leader committed to living his or her life in service to finding out how they can make a difference in the world. If that resonates with you, you might be called. | BizLibrary |
| The Personal Development Shift: Goals to Growth | John Maxwell has often shared the advice that his father, Melvin, passed along when John was a young leader. John, wanting to know the secret to leadership, asked his father to share one word of wisdom to help John become a better leader. “Encourage people,” Melvin said. “How will I know if people need encouragement?” John asked. “Simple,” Melvin replied. “If they’re breathing, they need it. As John discusses in the lesson, one of the best ways to sustain your own growth is to be around growing people—so it makes sense to encourage others to grow! Everyone needs encouragement. It’s just human nature. When you can become an encourager of growth in other people, you’ll find your own shift from goals to growth becoming easier along the way. | BizLibrary |
| The Production Shift: Ladder Climbing to Ladder Building | Have you ever heard the saying, “If you see a turtle on a fencepost, you know he had help getting there”? It’s a funny way of pointing out that, no matter how things appear, significant accomplishments are never achieved alone. All leaders want to produce results because solving problems and getting things done is how you grow your influence and increase your leadership. We all need to climb the ladder if we want to lead. At some point, however, we have to stop climbing our ladder and start thinking about the ladder of others. We all need help, and that’s where this lesson’s application comes in. The turning point in the Production Shift is when you stop holding the ladder for others and help them extend their ladder; it’s when a leader makes the transition from coach to mentor. | BizLibrary |
| The Relational Shift: Pleasing People to Challenging People | Do you want to lead, or do you want to be loved? That was the question John Maxwell asked Mark Cole several years ago, and it changed Mark’s perspective on leadership. Too often, leaders worry more about being loved than about leading—and the irony is that teams who feel loved are teams that have strong leadership! Being upfront with people may seem like a barrier to good relationships, but established boundaries make relationships easier. When you as a leader are clear about what you expect, how you work, and what you need from your team, you create a safe place for people to give their best. | BizLibrary |
| Thirty Minute Mentors: Admiral Bill Lescher | A retired four-star admiral and the former Vice Chief of Naval Operations, Admiral Bill Lescher was the second-highest-ranking commissioned officer in the United States Navy. Admiral Lescher joins Adam to share his journey and his best lessons and advice. Admiral Lescher and Adam discuss a wide range of topics: core leadership principles universal to success, the keys to enterprise-wide leadership, barrier removal in leadership, building a learning culture, motivation, performing under pressure, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Ancestry CEO Deb Liu | Deb Liu is the CEO of Ancestry, the largest genealogy company in the world. Deb was previously a senior executive at Facebook, where she founded and oversaw Facebook Marketplace. Deb joins Adam to share her personal and professional journey and best lessons and advice from her experiences leading a multibillion-dollar company, creating and building a product used by more than a billion people a month, and developing the skills, relationships, and mindset required to rise to the top. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Anthem Founder and Former CEO Ben Lytle | Ben Lytle is the founder and former CEO of Anthem, now known as Elevance Health, a Fortune 50 company that generated $175 billion last year. Ben has founded seven companies, including two listed on the New York Stock Exchange. Ben joins Adam to share his journey and his best lessons and advice. Ben and Adam discuss a wide range of topics: leadership, personal and professional development, the keys to building and growing a company, how to navigate change, how to understand and attain success, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Auntie Anne's Founder Anne Beiler | Anne Beiler is the founder of Auntie Anne’s, the largest pretzel franchise in the world, with more than 2,000 locations across over 30 countries. Anne joins Adam to share her unique journey - from Amish country to global success - and best lessons learned along the way. Anne and Adam discuss a wide range of topics: leadership vs. management, perfection vs. excellence, overcoming personal and professional challenges, entrepreneurship, leadership development, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Award Winning Actor Ian Somerhalder | Ian Somerhalder is an award-winning actor turned entrepreneur. Ian starred on The Vampire Diaries and Lost before co-founding multiple businesses, including the supplement company The Absorption Company. Ian joins Adam to share his journey and his best lessons and advice. Ian and Adam discuss a wide range of topics: understanding and unlocking purpose; resilience and how to overcome significant obstacles, setbacks, and challenges; inspirational leadership; the most important step toward success; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Award Winning Actress Nikki Reed | Nikki Reed is an award-winning actress turned entrepreneur. Nikki starred in The Twilight Saga and in Thirtreen before co-founding multiple businesses, including the supplement company The Absorption Company. Nikki joins Adam to share her journey and her best lessons and advice. Nikki and Adam discuss a wide range of topics: defining and attaining personal and professional success, reinvention, leadership, mentorship, confidence, authenticity, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: barre3 Co-Founder and CEO Sadie Lincoln | Sadie Lincoln is the co-founder and CEO of barre3, the largest omnichannel boutique fitness brand independently owned and operated by women. Sadie joins Adam to share her journey and her best lessons and advice. Sadie and Adam cover a wide range of topics: entrepreneurship, leadership, growth and scale, franchising, accountability, cultivating self-confidence, excelling as a woman in a male-dominated industry, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Basketball Hall of Famer Val Ackerman | Val Ackerman was the founding president of the WNBA, was the president of USA Basketball, is the commissioner of the Big East Conference, and is a member of the Basketball Hall of Fame. Val joins Adam to share her journey as a trailblazer and a leader in the world of sports and her best lessons and advice. Val and Adam discuss a wide range of topics: leadership; career success; inclusivity; balance; mentorship; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Basketball Legend Bill Walton | Arguably the greatest college basketball player of all time and a member of the Basketball Hall of Fame, Bill Walton has been broadcasting college and NBA games on a national level for the past three decades. Along the way, Bill has battled through both major injuries and a stutter. Bill joins Adam to share his best lessons learned across a wide range of topics, from leadership, mentorship, and broadcasting to managing failure, success and your mental health. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Basketball Legend Muggsy Bogues | Muggsy Bogues is a basketball legend and the shortest player in the history of the NBA. Muggsy played for 4 years over 14 seasons and set the Charlotte Hornets franchise record for steals and assists along the way. Muggsy joins Adam to share his journey and his best lessons and advice. Muggsy and Adam discuss a wide range of topics: leadership, teamwork, mentorship, overcoming adversity, attaining greatness, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Bestselling Author Brian Tracy | A renowned motivational speaker and the author of 90 books, Brian Tracy has inspired millions of people around the world. Brian joins Adam to share his best on advice on how to live a happier, more productive and more successful life. Adam and Brian discuss a wide range of topics, including the key skills to develop to succeed; the most important habit to develop; how to combat procrastination; and how to excel as a leader and in the field of sales. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Booking CEO Glenn Fogel | A Fortune 500 CEO and the leader of a company valued at more than $180 billion, Glenn Fogel is the CEO of Booking Holdings, the world’s leading provider of online travel and related services and the parent company of Booking.com, Priceline, Agoda, Rentalcars.com, KAYAK, and OpenTable. Glenn joins Adam to share his journey and his best lessons and advice. Glenn and Adam discuss leadership, business strategy, career success, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Brex Co-Founder Henrique Dubugras | Henrique Dubugras is the co-founder and co-CEO of Brex, most recently valued at $12.3 billion. Henrique joins Adam to share his journey and best lessons and advice. Henrique and Adam discuss a wide range of topics: entrepreneurship, leadership, mentorship, pivoting as a business and in your career, growth and scale, raising money, building winning teams and cultures, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Cameo Co-Founder and CEO Steven Galanis | Steven Galanis is the co-founder and CEO of Cameo, an online marketplace that changed the way people engage with celebrities. Steven joins Adam to share his journey and his best lessons and advice. Steven and Adam discuss a wide range of topics: entrepreneurship, mentorship, business development, building a two-sided marketplace, leading through highs and lows, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Celebrity Chef Duff Goldman | A celebrity chef, Duff Goldman was the star of the hit TV show Ace of Cakes. Duff currently serves as a judge on Food Network's Holiday Baking Championship and Spring Baking Championship and is the co-host of Kids Baking Championship. Duff joins Adam to share his journey and his best lessons learned along the way. Duff and Adam discuss a wide range of topics: attaining greatness; creativity; relevance and reinvention; leadership; branding; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Celebrity Chef Robert Irvine | A celebrity chef and an entrepreneur, Robert Irvine has hosted many cooking television and talk shows over the years, including Dinner Impossible, Worst Cooks in America, Restaurant Impossible, and The Robert Irvine Show, and currently runs sixteen different companies. Robert joins Adam to share his journey and his best lessons and advice. Robert and Adam discuss a wide range of topics: leadership, entrepreneurship, empathy, ego, accountability, trust, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Century 21 CEO Mike Miedler | Mike Miedler is the CEO of Century 21, one of the largest companies and best-known brands in the world of real estate, with more than 140,000 affiliated agents across 86 countries and territories. Mike joins Adam to share his journey and his best lessons and advice. Mike and Adam discuss a wide range of topics: leadership, personal and professional development, emotional intelligence, communication, sales, negotiations, branding, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Chili's CEO Kevin Hochman | Kevin Hochman is the CEO of Brinker International, the parent company of Chili’s and Maggiano’s. Kevin led Chili’s turnaround and leads a business on pace to generate more than $5 billion this year. Kevin joins Adam to share his journey and his best lessons and advice. Kevin and Adam discuss a wide range of topics: the keys to successful leadership and to developing as a leader, the keys to career success, servant leadership, how to cultivate an employee-centric culture, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Congressman Patrick Kennedy | Patrick Kennedy is a former Congressman and a leading mental health advocate. Congressman Kennedy served for eight terms in Congress and co-authored the landmark Mental Health Parity and Addiction Equity Act. Congressman Kennedy joins Adam to share his journey and his best lessons and advice. Congressman Kennedy and Adam discuss a wide range of topics: leadership, career success, resilience, mental wellness, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Cvent Founder and CEO Reggie Aggarwal | Reggie Aggarwal is the founder and CEO of Cvent, the largest event software company. Reggie has led Cvent through numerous highs and lows - from the brink of bankruptcy to getting acquired by Blackstone last year for $4.6 billion. Reggie joins Adam to share his journey and his best lessons learned along the way. Reggie and Adam discuss a wide range of topics: entrepreneurship, leadership, team-building, career development, crisis management, culture, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Dimensional Co-Founder David Booth | David Booth is the co-founder of Dimensional Fund Advisors, a leading investment management company, with $777 billion in assets under management as of the end of last year. David helped transform the world of modern investing and is the namesake of the University of Chicago’s Booth School of Business. David joins Adam to share his journey and his best lessons learned along the way. David and Adam discuss investing, managing uncertainty, decision-making, trust, data, leadership, success, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Donatos CEO Kevin King | Kevin King is the CEO of Donatos, a pizza business with more than 460 locations across the country. Kevin joins Adam to discuss his journey and best lessons and advice. Kevin and Adam disucss a wide range of topics: leadership in the restaurant business, curiosity as a driver of leadership and career success, inspirational leadership, performance management, balancing customer and employee centricity, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Drybar Co-Founder Alli Webb | A serial entrepreneur and a New York Times bestselling author, Alli Webb is the co-founder of Drybar, which transformed the way millions of women style their hair, and is the founder and co-CEO of Messy By Alli Webb. Alli joins Adam to share her journey and her best lessons and advice. Alli and Adam discuss a wide range of topics: entrepreneurship, leadership, teambuilding, career success, brand differentiation, growth and scale, customer centricity, working with family, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Emmy Award Winning Producer David Collins | A nine-time Emmy Award winner, David Collins is the creator and Executive Producer of Queer Eye, one the most successful reality television shows of all time. David joins Adam to share his journey and his best lessons and advice. David and Adam discuss a wide range of topics: leadership, personal and professional success and transformation, creativity, reinvention, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Equinox Co-Founder Lavinia Errico | Lavinia Errico is the co-founder of Equinox, the largest luxury fitness business in the world, and is the founder of Joylift. Lavinia joins Adam to share her journey and her best lessons and advice. Lavinia and Adam discuss a wide range of topics: entrepreneurship, leadership, personal and professional growth, team building, vulnerability, emotional intelligence, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: ESPN Founder Bill Rasmussen | Bill Rasmussen is the founder of ESPN, the first television network fully dedicated to sports and the largest sports media entity today. Bill joins Adam to share his journey and best lessons learned along the way. Bill and Adam discuss a wide range of topics, including entrepreneurship, ideation, innovation, communications, overcoming obstacles and setbacks, mindset, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Extra Space Storage CEO Joe Margolis | Joe Margolis is the Extra Space Storage, an S&P 500 company and the largest operator of self storage properties in America, with more than 4,000 sites, 8,000 employees, and 2.4 million customers. Joe joins Adam to share his journey and his best lessons and advice. Joe and Adam discuss a wide range of topics: leadership, culture, career success, dealmaking, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Fabletics Co-Founder and CEO Adam Goldenberg | Adam Goldenberg is the co-founder and CEO of Fabletics and is the co-founder and co-CEO of TechStyle, whose roster of brands - including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids - has generated over $15 billion in sales. Adam Goldenberg joins Adam to share his journey and his best lessons and advice. Adam and Adam discuss a wide range of topics, including leadership, entrepreneurship, team-building, hiring, building successful brands, collaborating with celebrities, e-commerce, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Aetna CEO Ron Williams | A former Fortune 100 CEO, Ron Williams led the turnaround of the healthcare giant Aetna, which was subsequently acquired by CVS. Ron currently sits on the boards of three Fortune 100 companies: American Express, Boeing, and Johnson & Johnson. Ron joins Adam to share his journey from the South Side of Chicago to the top of corporate America and his best lessons learned along the way. Ron and Adam discuss leadership, management, overcoming obstacles, failure, hiring, diversity and inclusion, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Baseball Star Jake Peavy | A three-time All-Star, two-time World Series champion, and Cy Young Award winner, Jake Peavy was a Major League Baseball star and is currently an analyst for MLB Network. Jake joins Adam to share his journey and his best lessons and advice. Jake and Adam discuss a wide range of topics: leadership, teamwork, mentorship, performing at an elite level, performing under pressure, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former CFO and Assistant Secretary of the Air Force Michael Montelongo | Michael Montelongo was the Chief Financial Officer and Assistant Secretary of the Air Force, managing all corporate financial activities for a $120+ billion global enterprise, and has served on a wide range of corporate boards, including for Denny’s, Herbalife, and The Aerospace Corporation. Michael joins Adam to discuss servant leadership, integrity, trust, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Cisco CEO John Chambers | John Chambers is the former CEO of Cisco and the founder and CEO of the venture capital firm JC2 Ventures. One of the most successful leaders in Silicon Valley history and a former Fortune 100 CEO, John transformed Cisco from a $2 billion business to a nearly $50 billion enterprise. John joins Adam to share his journey and his best lessons and advice. John and Adam discuss a wide range of topics: leadership, career success, motivation, trust, resilience, innovation, AI, flexibility, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former FBI Chief Hostage Negotiator Gary Noesner | Gary Noesner spent thirty years working for the FBI, including a decade as the FBI’s chief hostage negotiator. Gary’s experience negotiating with David Koresh and the Branch Davidians inspired the highly popular TV mini-series Waco, where Gary is played on-screen by Michael Shannon. Gary joins Adam to share his best lessons learned on a wide range of topics, from high-stakes negotiations to risk-management to navigating bureaucratic organizations. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Garden of Life CEO Rob Craven | Rob Craven was the CEO of three different companies in the natural products industry, including Garden of Life. Rob joins Adam to share his best lessons and advice from his journey building, leading, and coaching purpose-driven businesses. Rob and Adam discuss a wide range of topics: leadership; purpose; alignment; mission, vision, and value setting; coaching; conflict resolution; marketing and branding; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Honeywell CEO David Cote | A former Fortune 100 CEO, David Cote is recognized as the most successful leader of a major industrial manufacturing company of his era. David led the turnaround of Honeywell, which grew from $20B to $120B during his tenure. David is also the first person in his family to graduate from high school and dropped out of college twice. David joins Adam to share his unorthodox journey to the top and his best lessons and advice on topics ranging from leadership and management to personal and career development. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former IHOP CEO Julia Stewart | Julia Stewart was the leader of two of America’s best-known restaurant chains. Julia Stewart was the CEO of IHOP, and upon acquiring Applebee’s, spent a decade as the CEO of the parent organization of both IHOP and Applebee’s. Julia joins Adam to share her journey and her best lessons and advice. Julia and Adam discuss leadership, career development, risk-taking, culture, confidence, navigating setbacks, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Ingredion CEO Ilene Gordon | Ilene Gordon was the 21st woman to ever serve as the CEO of a Fortune 500 company and was named by Fortune as one of the most powerful women in business for five consecutive years. As CEO of Ingredion, Ilene led the company from $2 billion to $10 billion in market cap during her tenure. Ilene joins Adam to share her barrier-breaking journey and best lessons learned along the way. Ilene and Adam discuss overcoming obstacles, leadership, management, time-management, hiring, work-life balance, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Medtronic CEO Bill George | Bill George was the CEO of Medtronic, the world’s largest medical technology company. Under Bill’s leadership, Medtronic grew from $1.1 billion to $60 billion in market cap. Bill joins Adam to share his journey and best lessons learned along the way. Bill and Adam discuss a wide range of topics, including how to lead people, teams, organizations, and yourself. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former NASA Administrator and Secretary of the Navy Sean O'Keefe | Sean O’Keefe was the Secretary of the Navy, the Administrator of NASA, and the Chancellor of LSU. Sean joins Adam to share his journey and his best lessons and advice. Sean and Adam discuss a wide range of topics: leadership, career development, motivation, innovation, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former NBA Star Jamal Mashburn | Jamal Mashburn was a star in the NBA, but he has enjoyed even more success off the court. A highly successful entrepreneur, Jamal owns more than 100 businesses. Jamal joins Adam to share his journey and his best lessons and advice. Jamal and Adam discuss a wide range of topics: leadership, motivation, strategic thinking, professionalism, building winning teams and cultures, authenticity, trust, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Overstock CEO Jonathan Johnson | Jonathan Johnson was the CEO of Overstock, where he oversaw a business that generated more than $2.7 billion in annual revenue. Jonathan joins Adam to share his journey and best lessons learned along the way. Jonathan and Adam discuss a wide range of topics: leading in times good, bad, and uncertain; reinventing yourself and your business model; building winning teams and cultures; attaining success personally and professionally; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former PayPal and Intuit CEO Bill Harris | Bill Harris was CEO of two of America’s most successful technology companies - Intuit and PayPal - and was the founding CEO of Personal Capital, which was acquired for $1 billion. Bill joins Adam to share his journey and his lessons and advice. Bill and Adam discuss a wide range range of topics: leadership, personal and professional discovery and success, innovation, hiring, learning from failure, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Pfizer CEO Jeff Kindler | Jeff Kindler was the CEO of Pfizer, the largest research-based pharmaceutical company in the world. Jeff oversaw Pfizer's $68 billion acquisition of Wyeth and led an organization that generated more than $60 billion in annual revenue. Jeff is currently the CEO of Centrexion Therapeutics. Jeff joins Adam to share his journey and his best lessons and advice. Jeff and Adam discuss leadership and managing the challenges that come with it, career success and how to attain it, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Royal Caribbean CEO Richard Fain | Richard Fain was the CEO of Royal Caribbean Group, the parent company of Royal Caribbean, Celebrity Cruises, and Silversea Cruises. Richard joins Adam to share his journey transforming Royal Caribbean from a small cruise operator into a market leader and his best lessons and advice. Richard and Adam discuss a wide range of topics: leadership, alignment, building winning teams and cultures, how to deliver an extraordinary customer experience, how to overcome and emerge stronger from a crisis, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Secretary of Commerce Carlos Gutierrez | A former Fortune 500 CEO and Cabinet member, Carlos Gutierrez was the CEO of Kellogg - the youngest CEO in Kellogg history and the only Latino CEO of a Fortune 500 company at the time - and subsequently the United States Secretary of Commerce. Secretary Gutierrez joins Adam to share his journey and his best lessons learned along the way. Secretary Gutierrez and Adam discuss a wide range of topics: leadership, career development, sales, building winning teams and cultures, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Secretary of Health and Human Services Donna Shalala | Donna Shalala was the longest-serving Secretary of Health and Human Services in American history. Secretary Shalala has also served as the President of the University of Miami, the Chancellor of the University of Wisconsin, Madison, the President of Hunter College, and a member of Congress. Secretary Shalala joins Adam to share her journey and her best lessons and advice on leading people and organizations and building successful relationships, networks, and careers. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Secretary of Homeland Security Jeh Johnson | Jeh Johnson served as Secretary of Homeland Security, where he led almost a quarter of a million employees and managed a budget of nearly $65 billion. The first African-American partner at Paul, Weiss, Secretary Johnson previously served as General Counsel of the Department of Defense and GC of the Air Force. Secretary Johnson joins Adam to share his journey and best lessons on a wide range of topics, including leadership, personal and professional development, decision-making, managing pressure, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Secretary of the Air Force Deborah Lee James | The former Secretary of the Air Force, Deborah Lee James was only the second woman to ever lead a U.S. military service, where she oversaw an annual budget of more than $139 billion and nearly 660,000 airmen. Secretary James joins Adam to share her unique journey and best lessons and advice. Secretary James and Adam discuss how to rise within your career; how to navigate and avoid setbacks; how to lead in times of crisis; how to manage anxiety and pressure; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Sonic CEO Clifford Hudson | Clifford Hudson was the CEO of Sonic, the largest drive-in fast-food chain in America. Under Cliff’s leadership, Sonic grew from $800 million to $4.5 billion in annual revenue and to more than 3,600 locations. Cliff joins Adam to share his journey and his best lessons and advice. Cliff and Adam discuss a wide range of topics: leadership, career success, communication, sales, growth and scale, driving technological change and innovation, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Tropicana CEO Willie Pietersen | Willie Pietersen was the CEO of four different multibillion-dollar businesses, including Tropicana and Seagram USA. Willie joins Adam to share his journey and best lessons on leadership and career success. Willie and Adam discuss lessons from growing up in South Africa when apartheid began; navigating a nontraditional path to the c-suite; keys to growing and excelling as a leader; the importance of ethics in leadership and business; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Unilever CEO Paul Polman | The leader of one of the largest companies in the world for a decade, Paul Polman was the CEO of the global conglomerate Unilever. Paul joins Adam to share his unique journey - an accidental business career that culminated in leading a company valued at more than $175 billion - and best lessons learned along the way. Paul and Adam discuss career development; leadership; why businesses should lead on social issues; how to build a winning culture; marketing and branding; international business; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: GameStop Co-Founder Gary Kusin | Gary Kusin is the co-founder of GameStop and Laura Mercier Cosmetics and was the CEO of Kinko’s. Gary led the turnaround of Kinko’s and its acquisition by and integration into FedEx. Gary joins Adam to share his journey and his best lessons and advice. Gary and Adam discuss a wide range of topics: leadership, entrepreneurship, building winning relationships, building winning teams and cultures, feedback, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Barry McCaffrey | General Barry McCaffrey is one of the most decorated military leaders over the past half-century: the recipient of two Silver Stars and two Distinguished Service Crosses, a member of the U.S. Army Ranger Hall of Fame, the youngest four star general at the time of his retirement, and the leader of the decisive battle in the Persian Gulf War. General McCaffrey also served as a Cabinet member and U.S. Drug Czar. General McCaffrey joins Adam to share his journey and best lessons on leadership and success. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Frank McKenzie | A retired four-star general, General Frank McKenzie was the commander of the United States Central Command, where he oversaw the raid that killed Abu Bakr al-Baghdadi, the then-leader of ISIS, and the withdrawal of U.S. troops from Afghanistan. General McKenzie joins Adam to share his journey and his best lessons and advice. General McKenzie and Adam discuss a wide range of topics: leadership, personal and professional development, building winning teams and cultures, crisis management, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Gus Perna | A retired four-star general who spent more than 40 years serving in the Army, General Gus Perna was the COO of Operation Warp Speed, where he oversaw the logistics of the government's effort to help develop, manufacture, and distribute covid vaccines, therapeutics, and diagnostics. General Perna joins Adam to share his journey and best lessons learned along the way. General Perna and Adam discuss leadership, crisis management, personal and professional development, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General John Allen | The first Marine ever selected to command a theater of war, General John Allen led the multinational military campaign in Afghanistan and upon retiring from the military led the international effort to combat ISIS. General Allen joins Adam to share his journey and his best lessons and advice. General Allen and Adam discuss a wide range of topics: leadership; personal, professional, and career development; motivation; resilience; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Joseph Votel | A retired four-star general, General Joseph Votel oversaw the War on Terror and led the coalition that liberated Iraq and Syria from ISIS. Over a military career that spanned nearly four decades, General Votel served as commander of United States Central Command and as commander of the United States Special Operations Command, where he oversaw all Special Operations forces. General Votel joins Adam to share his journey and best lessons learned along the way. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Larry Spencer | General Larry Spencer was the second highest-ranking military officer in the United States Air Force and one of only nine African-American four-star generals in Air Force history. General Spencer joins Adam to share his unique journey - from inner-city Washington D.C. to Air Force Vice Chief of Staff - and his best lessons learned along the way. General Spencer and Adam discuss leadership, mentorship, innovation, diversity and inclusion, personal development, overcoming obstacles and challenges, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Michael Garrett | General Michael Garrett is a retired four-star general who spent nearly four decades serving in the Army, including more than a decade in the elite 75th Ranger Regiment. General Garrett led the United States Army Forces Command, the largest organization in the Army, consisting of roughly 750,000 soldiers and 100,000 civilians. General Garrett joins Adam to share his journey and his best lessons on leadership and life. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Robert Neller | General Robert Neller is a retired four-star general and was the highest-ranking officer in the United States Marine Corps. As Commandant of the Marine Corps, General Neller oversaw a $43 billion global enterprise and 225,000 employees around the world. General Neller joins Adam to share his journey and best lessons learned along the way. General Neller and Adam discuss leadership, culture, success, change management, decision making, performing under pressure, motivation, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Tim Haugh | A retired four-star general who served at the highest levels within the military and the United States government, General Tim Haugh was the commander of the United States Cyber Command, the director of the National Security Agency, and the chief of the Central Security Service. General Haugh joins Adam to share his journey and his best lessons and advice on leadership and success. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: GoDaddy Chief Strategy & Legal Officer Jared Sine | Jared Sine is the Chief Strategy & Legal Officer of GoDaddy and was previously the Chief Business Affairs and Legal Officer for Match Group. Jared joins Adam to share his journey from lawyer to leader and his best lessons learned along the way. Jared and Adam discuss a wide of topics, including the transition to leadership, delegation, feedback, relationships, trust, culture, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Goodwill CEO Steve Preston | Steve Preston is the CEO of Goodwill and is the former Secretary of Housing and Urban Development and Administrator of the Small Business Administration. Steve has also served as the CFO of two Fortune 500 companies and as the CEO of two large private companies. Steve joins Adam to share his journey and his best lessons and advice. Steve and Adam discuss a wide range of topics: leadership, career development, crisis management, relationship building, mission, trust, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Governor Bill Weld | Bill Weld was the governor of Massachusetts from 1991 to 1997. Elected twice as a Republican in one of the bluest states in the country, Governor Weld won re-election with more than 70 percent of the vote. Governor Weld joins Adam to share his journey and best lessons and advice. Governor Weld and Adam discuss a wide range of topics: lessons from winning and losing races; relationship building; leadership; ethics; the power of humor; dealmaking; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Governor Chet Culver | Chet Culver is the former Governor of Iowa. Governor Culver led Iowa through the worst natural disaster in state history. Governor Culver joins Adam to share his journey and his best lessons and advice. Governor Culver and Adam discuss a wide range of topics: competition, leadership, team-building, crisis management, mission and purpose, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Governor Christine Todd Whitman | Christine Todd Whitman is the only woman to ever serve as governor of New Jersey and is a former Cabinet member, having served as the Administrator of the Environmental Protection Agency. Governor Whitman joins Adam to share her journey and her best lessons learned along the way. Governor Whitman and Adam discuss a wide range of topics: leadership, influence, decision-making, pushing your comfort zone, building consensus, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Grammy Award Winning Producer Tricky Stewart | Tricky Stewart is a five-time Grammy Award winning producer and the guiding force behind more than 50 million records sold. The founder of the record label RZ3 Recordings and the cutting-edge recording studio Sessions Atlanta, Tricky has worked with the biggest names in music, including Britney Spears, Mary J. Blige, Rihanna, Beyoncé, Mariah Carey, Justin Bieber, Ciara, and Katy Perry. Tricky joins Adam to share his journey and best advice across a wide range of topics. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Hall of Fame Basketball Coach Muffet McGraw | One of the greatest coaches in the history of women’s basketball and a member of the Basketball Hall of Fame, Muffet McGraw spent four decades coaching college basketball, including 33 years as the head coach at Notre Dame, winning two national championships and three consensus National Coach of the Year honors. Muffet joins Adam to share her journey and her best lessons and advice. Muffet and Adam discuss leadership, coaching, building winning teams and cultures, building confidence, handling losing, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Humanscale Founder and CEO Bob King | A pioneer in the field of ergonomics, Bob King is the founder and CEO of Humanscale, a leading office furniture company with 1,500 employees, a presence in 55 countries, and customers ranging from Barack Obama to Tim Cook to the NASA control room. Bob joins Adam to share his journey and his best lessons and advice. Bob and Adam discuss a wide range of topics: leadership, entrepreneurship, hiring, managing people and company resources, building a culture of creativity and innovation, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Incubus Guitarist Michael Einziger | Michael Einziger is the lead guitarist and songwriter for Incubus, which has sold more than 23 million albums around the world. Mike has also co-written, produced, and collaborated with a wide range of top artists, including Pharrell Williams, Hans Zimmer, and Avicii, and is the co-founder of two technology companies, Mixhalo and Versicolor Technologies. Mike joins Adam to share his journey and best lessons and advice. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Insight CEO Joyce Mullen | A Fortune 500 CEO, Joyce Mullen is one of the most successful women in the world of technology. Joyce is the CEO of Insight, a $9.4 billion business with more than 12,000 employees across 19 countries. Joyce joins Adam to share her journey and best lessons learned along the way. Joyce and Adam discuss a wide range of topics: personal and professional development; leadership; building winning teams and cultures; diversity and inclusion; managing competing priorities; learning from failure; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Jiffy Lube Co-Founder Stephen Spinelli | Stephen Spinelli is the co-founder of Jiffy Lube International and the President of Babson College. Stephen joins Adam to share his journey and his best lessons and advice. Stephen and Adam discuss a wide range of topics: entrepreneurship, leadership, mentorship, personal and professional growth, goal setting, value creation, customer centricity, communication, conflict, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Jimmy John's Founder Jimmy John Liautaud | Jimmy John Liautaud is the founder of Jimmy John’s, one of America’s largest and most successful sandwich chains, with more than 2,700 locations across the country. Jimmy joins Adam to share his journey and best lessons and advice. Jimmy and Adam cover a wide range of topics: the ins and outs of building a multibillion-dollar business; navigating obstacles, setbacks, and challenges; leadership; branding; personal development; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: John Hancock CEO Brooks Tingle | Brooks Tingle is the CEO of John Hancock, one of America’s largest insurance companies. Brooks joins Adam to share his journey and his best lessons and advice. Brooks and Adam discuss a wide range of topics: leadership, career development, communication, influence, hiring, culture, customer centricity, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Klutch Sports Founder and CEO Rich Paul | Rich Paul is the founder and CEO of Klutch Sports Group, where he represents many of the best players in basketball, including LeBron James, Anthony Davis, De'Aaron Fox, and Tyrese Maxey. Rich joins Adam to share his journey and his best lessons learned along the way. Rich and Adam discuss a wide range of topics: relationship building, dealmaking, leading and managing people, excelling as a trusted advisor, lessons learned from LeBron James, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: LegalZoom CEO Jeff Stibel | A serial entrepreneur and New York Times bestselling author, Jeff Stibel is the CEO of LegalZoom and the co-founder of Bryant Stibel, the venture capital firm he built in partnership with Kobe Bryant. Jeff joins Adam to share his journey and his best lessons and advice. Jeff and Adam discuss a wide range of topics: the role of failure in success; how to cultivate creativity, curiosity, and optimism; the keys to building and scaling a business; leadership; personal and professional growth; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Liberty Mutual CEO Tim Sweeney | Tim Sweeney is a Fortune 100 CEO and the leader of one of America’s largest and most successful insurance companies. Tim is the CEO of Liberty Mutual, where he oversees a business that generates more than $52 billion in annual revenue and employs more than 50,000 people. Tim joins share to share his journey and his best lessons and advice. Tim and Adam discuss a wide range of topics: leadership, personal and professional development and success, hiring, culture, innovation, diversity, trust, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Bill Bender | Lieutenant General Bill Bender was the Chief Information Officer of the United States Air Force, where he oversaw a $17 billion information technology portfolio and a 54,000-person workforce. Lieutenant General Bender joins Adam to share his journey and his best lessons and advice. Lieutenant General Bender and Adam discuss a wide range of topics: leadership, how to overcome institutional hurdles and drive transformational change, adaptability and perseverance as drivers of career success, how to build trust, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Jack Gardner | Lieutenant General Jack Gardner spent 35 years serving in the United States Army, with tours in Europe, Latin America, Asia, Bosnia, Iraq, and multiple locations inside the U.S. LTG Gardner was the commander of the United States Army South, the deputy commander of the United States European Command, and in charge of detainee operations during part of the Iraq War. LTG Gardner joins Adam to share his journey and his best lessons and advice on leadership, leadership development, leading through adversity and change, motivation, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Jeff Buchanan | Over the course of his 37-year military career, Lieutenant General Jeffrey Buchanan led troops at every level in adverse environments across the country and around the world. LTG Buchanan led the military response for five major hurricanes - Matthew, Harvey, Irma, Maria, and Florence; served four combat tours in Iraq and one in Afghanistan; and commanded nearly 6,000 federal military troops deployed to the Southwest border. LTG Buchanan joins Adam to share his journey and best lessons and advice. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Lori Reynolds | Lieutenant General Lori Reynolds was the highest-ranking woman in the Marine Corps for almost a decade. One of only three female three-star generals in Marine Corps history, General Reynolds spent more than 35 years serving and breaking barriers in the Marines. General Reynolds joins Adam to share her journey and best lessons and advice. General Reynolds and Adam discuss personal and professional development; leadership; building winning teams and cultures; diversity, equity, and inclusion; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Mary O'Brien | Lieutenant General Mary O’Brien is in a rare group of women who have ascended to the highest levels of leadership within the military, most recently leading one of the Defense Department’s most important modernization initiatives. Lieutenant General O’Brien joins Adam to share her journey and her best lessons and advice. Lieutenant General O’Brien and Adam discuss a wide range of topics, including leadership, building and managing high-performance teams, overcoming obstacles and blind spots, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Reynold Hoover | Lieutenant General Reynold Hoover spent 35 years in the United States military before retiring as the Deputy Commander in charge of the US Northern Command - the military command responsible for protecting the United States, Puerto Rico, Canada, Mexico, The Bahamas, and the surrounding air, land and sea. General Hoover joins Adam to share his insights into how to excel in a high-pressure, high-stakes role and how anyone can become a better leader. General Hoover and Adam discuss the principles of effective leadership, lessons learned from General Hoover’s ascent in the Army and why a general doubled as the official U.S. Easter Bunny. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Robert Ashley Jr. | Lieutenant General Robert Ashley was the senior advisor to the Secretary of the Army and Chief of Staff of the Army for all aspects of intelligence, counterintelligence, and security before becoming the Director of the Defense Intelligence Agency (DIA). LTG Ashley joins Adam to share his journey and his best lessons and advice. LTG Ashley and Adam discuss a wide range of topics: leadership, career success, relationship building, trust, motivation and persuasion, introversion, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lieutenant General Robert Caslen | Lieutenant General Robert Caslen spent more than three decades serving in a variety of leadership roles in the Army and has led two major institutions of higher learning, serving as Superintendent of the United States Military Academy and as President of the University of South Carolina. LTG Caslen joins Adam to share his journey and his best lessons and advice. LTG Caslen and Adam discuss leadership, building winning teams and cultures, building trust, motivation, learning from failure, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Man Group CEO Robyn Grew | Robyn Grew is the CEO of Man Group, one of the largest hedge funds in the world, with nearly $170 billion in assets under management. Robyn joins Adam to share her journey and her best lessons and advice. Robyn and Adam discuss a wide range of topics: leadership, career success, authenticity, breaking into and breaking stereotypes in finance, hiring, decision-making, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: MLB Manager Clint Hurdle | Clint Hurdle has spent nearly 50 years in professional baseball, including 10 as a player and 17 as a manager in the majors. While leading the Colorado Rockies and Pittsburgh Pirates, Clint developed a reputation as one of the best managers in baseball and was named NL Manager of the Year. Clint joins Adam to share his journey and his best lessons and advice. Clint and Adam discuss a wide range of topics: leadership; trust; coaching and managing people and teams; building winning cultures; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Montel Williams | An Emmy Award winner and a New York Times bestselling author, Montel Williams was the host of The Montel Williams Show and is the host of The Balancing Act and Military Makeover with Montel. Montel joins Adam to share his journey and his best lessons and advice. Montel and Adam discuss a wide range of topics: leadership, career success, navigating challenging times, pivoting, goal setting, self-awareness, communication, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Morningstar CEO Kunal Kapoor | Kunal Kapoor is the CEO of Morningstar, where he leads a multibillion business and one of the most influential companies in the world of investing. Kunal joins Adam to share his journey and his best lessons and advice. Kunal and Adam discuss a wide range of topics, including leadership, career development, navigating a data-driven world, contrarianism, communication, mentorship, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NBA Hall of Famer Sidney Moncrief | An NBA legend and a member of the Basketball Hall of Fame, Sidney Moncrief was a five-time NBA All-Star, five-time member of the All-NBA team, and two-time NBA Defensive Player of the Year. Sidney joins Adam to share his journey and his best lessons and advice. Sidney and Adam discuss a wide range of topics: leadership, teamwork, the keys to individual and collective greatness, adaptability, resilience, lessons from competing against Michael Jordan and the NBA’s best, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NFL Hall of Fame Coach Dick Vermeil | A coaching legend and a member of the NFL Hall of Fame, Dick Vermeil spent more than four decades coaching and broadcasting football, leading the Rams to a historic Super Bowl championship along the way. Dick joins Adam to share his journey and his best lessons and advice. Dick and Adam discuss a wide range of topics: leadership, coaching, winning, motivation, culture, relationship building, performing under pressure, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NFL Hall of Famer Jason Taylor | An NFL Hall of Famer, Jason Taylor was one of the best defensive players in football in his day. A 6-time Pro Bowler, 3-time First-team All-Pro, former NFL Defensive Player of the Year and former Walter Payton NFL Man of the Year, Jason was a team leader through times good and bad. Jason joins Adam to share his journey and best lessons learned along the way. Jason and Adam discuss teamwork, leadership, mentorship, organizational culture, overcoming obstacles, success, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NFL Legend Fran Tarkenton | One of the greatest quarterbacks of all time, Fran Tarkenton is an NFL legend and a Hall of Famer. Fran led the NFL in all-time passing yards and touchdowns at the time of his retirement. Fran joins Adam to share his journey and his best lessons learned along the way. Fran and Adam discuss a wide range of topics: leadership, mentorship, personal and professional development, winning and losing on and off the field, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: NTT DATA CEO Abhijit Dubey | Abhijit Dubey is the CEO of NTT Data, Inc., a $30 billion business and one of the largest IT services providers in the world. Abhijit joins Adam to share his journey and his best lessons and advice. Abhijit and Adam discuss a wide range of topics: leadership, personal and professional development and success, communication, hiring, ethics, trust, innovation, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Bonnie Blair | One of the greatest speed skaters of all time, Bonnie Blair is a five-time Olympic gold medalist. Bonnie joins Adam to share her journey and her best lessons and advice. Bonnie and Adam discuss a wide range of topics: the path to greatness, how to enjoy sustained excellence, coaching and leadership, building a support system, balance in success, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Cullen Jones | The first Black swimmer to set a world record, Cullen Jones is a two-time Olympic gold medalist, winning gold medals in the 2008 and 2012 Summer Olympic games. Cullen joins Adam to share his journey and his best lessons and advice. Cullen and Adam discuss a wide range of topics: reaching peak performance and attaining greatness; motivation; goal setting; mental wellness; managing and performing under pressure; developing comfort in your own skin; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Jessie Diggins | Jessie Diggins is the most decorated cross-country skier in American history. Jessie has won two World Cup overall titles, six World Championship medals, and three Olympic medals, including an Olympic gold medal. Jessie joins Adam to share her journey and her best lessons and advice. Jessie and Adam discuss a wide range of topics: attaining greatness, motivation, vulnerability, leadership, mental health, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Lenny Krayzelburg | Lenny Krayzelburg is a four-time Olympic gold medalist and one of the greatest backstroke swimmers of all time. Lenny joins Adam to share his journey and his best lessons and advice. Lenny and Adam discuss a wide range of topics: the mindset and path to greatness; motivation; pushing your comfort zone; overcoming setbacks; leadership and coaching; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Panera Founder Ron Shaich | Ron Shaich is the founder and former CEO of Panera Bread, which he sold for $7.5 billion and was the best-performing restaurant stock under his leadership. Ron helped define the fast-casual restaurant segment: he was also the CEO of Au Bon Pain and is the Chairman of and lead investor in Cava, Tatte, Life Alive, and Level99. Ron joins Adam to share his journey and his best lessons and advice. Ron and Adam discuss entrepreneurship, leadership, innovation, personal and professional development, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Peloton Co-Founder John Foley | John Foley is the co-founder and former CEO of Peloton - where he built and led a company that changed the way millions of people exercise - and is the co-founder and CEO of the interior design startup Ernesta. John joins Adam to share his journey and his best lessons and advice. John and Adam discuss a wide range of topics: leadership, entrepreneurship, career success, risk-taking, growth and scale, leveraging AI, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Principal CEO Dan Houston | A Fortune 500 CEO and the leader of one of America’s largest financial services companies, Dan Houston is the CEO of Principal Financial Group, where he leads nearly 20,000 employees and a business that generates more than $13 billion a year and serves more than 62 million customers. Dan joins Adam to share his journey and his best lessons and advice. Dan and Adam discuss a wide range of topics: leadership, teamwork, trust, career development, customer centricity, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Principal CEO Deanna Strable | A Fortune 500 CEO and the leader of one of America’s largest financial services companies, Deanna Strable is the CEO of Principal, where she leads nearly 20,000 employees who serve more than 62 million customers around the world. Deanna joins Adam to share her journey and her best lessons and advice. Deanna and Adam discuss leadership, career development, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Quinn Emanuel Founder John Quinn | John Quinn is the founder and Chairman of Quinn Emanuel, the largest law firm in the world focused on business litigation, with more than $2 billion in revenue last year. John joins Adam to share his journey and his best lessons and advice. John and Adam discuss a wide range of topics: leadership, business development, building winning teams and cultures, negotiation, persuasion, and more. | BizLibrary |
| Thirty Minute Mentors: RE/MAX CEO and Former DISH Network CEO Erik Carlson | A former Fortune 500 CEO and the current CEO of one of the most recognized brands in real estate, Erik Carlson has led two household name companies in two very different industries. Erik Carlson was the CEO of Dish Network and is the CEO of RE/MAX. Erik joins Adam to share his journey and his best lessons and advice. Erik and Adam discuss a wide range of topics: leadership, career success, motivation, intrapreneurship, team-building and hiring, navigating change, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: RE/MAX CEO Nick Bailey | The leader of one of the largest real estate brokerages in the world, Nick Bailey is the CEO of RE/MAX, where more than 140,000 agents across 9,000 offices in over 110 countries and territories have combined to sell more real estate than anyone. Nick joins Adam to share his journey and best lessons and advice. Nick and Adam discuss a wide range of topics, including leadership, sales, negotiations, career development, mentorship, international business, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Regus Founder Mark Dixon | Mark Dixon is a pioneer in the world of coworking. Mark is the founder of Regus, now known as IWG - which has more than 4,000 locations across more than 120 countries - and where he serves as CEO. Mark joins Adam to share his journey and his best lessons and advice. Mark and Adam discuss a wide range of topics: entrepreneurship, leadership, growth and scale, innovation, hiring, the future of work, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Rent the Runway Co-Founder and CEO Jennifer Hyman | Jennifer Hyman is the co-founder and CEO of Rent the Runway. Rent the Runway disrupted the fashion industry, changing the way in which countless women shop for clothing. Jennifer joins Adam to share her journey and her best lessons and advice. Jennifer and Adam discuss a wide range of topics: entrepreneurship, leadership, crisis management, adaptability, confidence, cross-functional teams, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Rock and Roll Hall of Famer Stevie Van Zandt | A founding member of Bruce Springsteen's E Street Band, Stevie Van Zandt has enjoyed success as a musician, an actor, an activist, a writer, and an entrepreneur. Stevie is a Rock and Roll Hall of Famer and a New York Times bestselling author, was a star on The Sopranos and Lilyhammer, and is the founder of numerous businesses, including Little Steven's Underground Apothecary. Stevie joins Adam to share his unique journey and best lessons learned along the way. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Rotary CEO John Hewko | John Hewko is the CEO of Rotary International, one of the largest service organizations in the world, with more than 1.2 million members across 46,000 Rotary Clubs. John joins Adam to share his journey and his best lessons and advice. John and Adam discuss a wide range of topics: adaptive leadership, consensus building, communication, mentorship, leading and working internationally, leading a service organization, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Senator Barbara Boxer | Barbara Boxer served in the U.S. Senate for 24 years. In 1991, the Senate had only two female members; in 1992, Senator Boxer was elected alongside three other women in "The Year of the Woman." Senator Boxer joins Adam to share her journey and best lessons learned along the way. Senator Boxer and Adam discuss a wide range of topics: breaking into and excelling within the world of politics; leadership, negotiations and dealmaking; learning from failure; guest-starring on Curb Your Enthusiasm; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Senator Doug Jones | Doug Jones was the first Democrat elected to the United States Senate from Alabama in 25 years and was one of the most productive and bipartisan members of the Senate during his time in office. Senator Jones joins Adam to share his journey and his best lessons and advice. Senator Jones and Adam discuss a wide range of topics: leadership, mentorship, decision-making, finding common ground, building trust, fostering productive work environments, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Senator Heidi Heitkamp | Heidi Heitkamp is the first woman to be elected to the United States Senate from North Dakota and a Democrat who was elected in a deeply Republican state. Senator Heitkamp joins Adam to share her journey and her best lessons learned along the way. Senator Heitkamp and Adam discuss a wide range of topics: leadership; risk-taking; re-examining failure; decision-making; building relationships and consensus; the power of fun; dealing with difficult people; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Shake Shack CEO Randy Garutti | Randy Garutti is the CEO of Shake Shack, where he leads one of America’s favorite fast-casual chains, with more than 350 locations around the world. Randy joins Adam to share his journey and best advice across a wide range of topics. Randy and Adam discuss how Randy and Danny Meyer transformed Shake Shake from a hot dog stand into a multibillion-dollar business; takeaways from navigating the PPP controversy; and lessons on leadership, success, growth, mentorship, customer centricity, hiring, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: St. Jude CEO James Downing | Dr. James Downing is the CEO of St. Jude Children's Research Hospital, one of the best-known and most impactful hospitals in America. St. Jude has an annual operating budget of roughly $1.4 billion, and among other achievements, has helped raise the overall childhood cancer survival rate from 20% to more than 80%. James joins Adam to share his journey and his best lessons and advice. James and Adam discuss a wide range of topics: leadership, career development, innovation, decision-making, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Stamps.com Co-Founder Jim McDermott | Jim McDermott is the co-founder and former CEO of Stamps.com, which was acquired for $6.6 billion. Jim has founded 5 different businesses that have been acquired, and is the founder and managing partner of the private equity firm Rusheen Capital Management. Jim joins Adam to discuss his journey and his best lessons learned along the way. Jim and Adam discuss a wide range of topics: how to excel in your career and as an entrepreneur; building successful teams and finding the right people; how to evaluate if you have a good idea; models for entrepreneurial success; impact investing; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Take-Two Interactive CEO Strauss Zelnick | Strauss Zelnick is the CEO of Take-Two Interactive, one of the largest video game companies in the world. Strauss is also the founder and managing partner of the private equity firm ZMC; was previously the CEO of BMG Entertainment, then one of the largest music and entertainment companies in the world; and has earned the nickname “America’s fittest CEO.” Strauss joins Adam to share his journey and his best lessons and advice. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: TaskRabbit CEO Ania Smith | Ania Smith is the CEO of TaskRabbit, where hundreds of thousands of freelancers have performed millions of tasks in thousands of cities across nine countries. Ania joins Adam to share her journey and her best lessons and advice. Ania and Adam discuss a wide range of topics: leadership, career development, customer-centricity, decision-making, learning from mistakes, the gig economy, diversity and inclusion, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: The Agency Founder and CEO Mauricio Umansky | Mauricio Umansky is the founder and CEO of The Agency, one of the most successful real estate brokerages in the country, and has personally represented some of the most noteworthy properties in the world, including The Playboy Mansion, the Walt Disney Estate and residences owned by Michael Jackson, Michael Jordan and Prince. Mauricio joins Adam to share his personal and professional journey and best on advice on a wide range of topics. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Thomson Reuters CEO Steve Hasker | Steve Hasker is the CEO of Thompson Reuters, a conglomerate that generated more than $7 billion in revenue last year and consists of 26,000 people across more than 75 countries. Steve joins Adam to share his journey and his best lessons and advice. Steve and Adam discuss a wide range of topics: leadership, career success, productivity, balance, leading through change and transformation, leading data-driven businesses, AI, customer centricity, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Thrivent CEO Teresa Rasmussen | The leader of one of the largest financial services companies in America, Teresa Rasmussen is the CEO of Thrivent, which generated $9.7 billion in revenue last year. Terry joins Adam to share her unique journey - from dental hygienist to Fortune 500 CEO - and her best lessons learned along the way. Terry and Adam discuss a wide range of topics: leadership, personal and professional development, feedback, managing transformation and change, ethics, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Thumbtack Co-Founder and CEO Marco Zappacosta | Marco Zappacosta is the co-founder and CEO of Thumbtack, a leading online marketplace with more than 10 million users who have engaged more than 300,000 local service professionals to complete more than 90 million projects. Marco joins Adam to share his journey and his best lessons and advice. Marco and Adam discuss a wide range of topics: entrepreneurship, leadership, product validation, user acquisition, growth and scale, hiring, building a remote-first culture, AI, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: TruStage CEO Terrance Williams | Terrance Williams is the CEO of TruStage, one of the largest insurance companies in America. TruStage generated nearly five and a half billion dollars in revenue last year. Terrance joins Adam to share his journey and his best lessons and advice. Terrance and Adam discuss a wide range of topics: leadership, personal and professional development, culture, hiring, purpose, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: UKG CEO Chris Todd | Chris Todd is the CEO of UKG, one of the largest private software companies in the world, valued at $22 billion. Chris leads 15,000 employees across more than 150 countries and oversees a customer base of 75,000 organizations. Chris joins Adam to share his journey and his best lessons and advice. Chris and Adam discuss a wide range of topics: defining and attaining success, leadership, personal and professional development, communication, feedback, hiring, customer-centricity, culture, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Uncle Nearest Founder and CEO Fawn Weaver | Fawn Weaver is the founder and CEO of Uncle Nearest Premium Whiskey, the most-awarded American whiskey or Bourbon over the last six years. A two-time New York Times best-selling author, Fawn is one of only five Black women to found and lead a billion-dollar business in U.S. history. Fawn joins Adam to share her journey and her best lessons and advice. Fawn and Adam discuss leadership, entrepreneurship, marketing, creativity, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: US Olympics CEO Sarah Hirshland | The highest-ranking woman in American sports, Sarah Hirshland is CEO of the United States Olympic & Paralympic Committee, where she leads the organization responsible for fielding the U.S. Olympic and Paralympic teams and overseeing the Olympic and Paralympic movements in the U.S. Sarah joins Adam to share her journey and her best lessons learned along the way. Sarah and Adam discuss leadership, career development, working in sports, navigating crises and failure, lessons from Olympians, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: UScellular CEO Laurent Therivel | The leader of one of America’s largest wireless communications companies, Laurent Therivel is the CEO of UScellular, where he oversees a business that serves more than 5 million customers and generates more than $4 billion annually. Laurent joins Adam to share his journey and best lessons learned along the way. Laurent and Adam discuss leadership and management; personal discovery and development; career development; overcoming failures, setbacks, and challenges; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Venture Capital Pioneer Alan Patricof | A pioneer in the world of venture capital and a legend in the investment community, Alan Patricof is the co-founder of Apax Partners - one of the largest and most successful private equity firms in the world - and the venture capital firms Greycroft and Primetime Partners. Alan joins Adam to share his journey and his best lessons and advice. Alan and Adam discuss a wide range of topics: leadership, entrepreneurship, longevity, investing, venture capital, private equity, failure, success, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Verizon Chief Talent Officer Christina Schelling | Christina Schelling is the Chief Talent Officer for Verizon, where she leads a team of over 1,000 HR professionals and oversees all talent practices, including recruitment, learning and leadership, career development, talent and performance management, succession planning, diversity, culture, and community. Christina joins Adam to share her journey and her best lessons and advice. Christina and Adam discuss leadership, career success, talent mobility, turnover, recruiting, culture, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Vice Admiral Carol Pottenger | The first female three-star Admiral to lead in a combat branch, Vice Admiral Carol Pottenger spent more than 35 years serving in the United States Navy, leading at all levels and breaking many barriers along the way. Vice Admiral Pottenger joins Adam to share her journey and her best lessons and advice. Vice Admiral Pottenger and Adam discuss a wide range of topics: leadership, career development, communication, confidence, inclusivity, listening, mentorship, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Vice Admiral Ted Carter | Vice Admiral Ted Carter led at the highest levels in the United States Navy and currently serves as President of Ohio State University. A Top Gun graduate, VADM Carter flew on 125 combat missions around the world and previously served as Superintendent of the United States Naval Academy and President of the University of Nebraska System. VADM Carter joins Adam to share his journey and his best lessons and advice. VADM Carter and Adam discuss leadership, career development, performance, trust, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Vistage CEO Sam Reese | Sam Reese is the CEO of Vistage, the world’s largest CEO coaching and peer advisory organization for small and midsize business leaders. Sam joins Adam to share his journey and his best lessons and advice. Sam and Adam discuss a wide range of topics: career success, coaching, mentorship, feedback, trust, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Whole Foods CEO Jason Buechel | Jason Buechel is the CEO of Whole Foods, one of America's largest, most popular, and most successful supermarket chains. Jason joins Adam to share his journey and his best lessons and advice. Jason and Adam discuss a wide range of topics: leading people, teams, and companies; personal and professional development; recruiting, retaining, and motivating talent; building trust; feedback; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Whole Foods CMO Sonya Gafsi Oblisk | Sonya Gafsi Oblisk is the Chief Merchandising and Marketing Officer for Whole Foods. Sonya oversees Whole Foods’ merchandising, marketing, communications, e-commerce, and digital product management. Sonya joins Adam to discuss the keys to marketing leadership, including understanding customer motivation in marketing, key skills for career success as a marketing leader, key mistakes in marketing and how to overcome them, building a successful brand, marketing during tough economic times, technology and AI in marketing, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Whole Foods Founder John Mackey | John Mackey is the founder and former CEO of Whole Foods, one of America’s most successful and popular supermarket chains. Under John's leadership, Whole Foods grew to 540 stores, 105,000 employees, and $22 billion in annual sales, and was acquired for $13.7 billion. John joins Adam to share his journey and his best lessons and advice. John and Adam discuss entrepreneurship; leadership; growth and scale; culture; recruiting, retaining, and motivating talent; personal and professional development; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Xero CEO Sukhinder Singh Cassidy | Sukhinder Singh Cassidy is the CEO of Xero, one of the fastest-growing SaaS companies in the world, with 4.4 million customers and a market cap of roughly $20 billion. Sukhinder was previously the President of StubHub, an executive at Google and Amazon, and an entrepreneur who founded a public company. Sukhinder joins Adam to share her journey and her best lessons and advice. Sukhinder and Adam discuss leadership, career success, building winning organizations and cultures, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Xerox CEO Steve Bandrowczak | Steve Bandrowczak is the CEO of Xerox, one of America’s oldest and most iconic companies. Steve joins Adam to share his journey and his best lessons and advice. Steve and Adam discuss a wide range of topics: leadership, personal and professional development, innovation and reinvention, building winning teams and winning cultures, learning from failure, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: YMCA CEO Suzanne McCormick | The leader of one of America’s oldest, largest, and most prominent non-profit organizations, Suzanne McCormick is the CEO of YMCA of the USA, with more than 2,500 locations serving 13 million people across the country. Suzanne joins Adam to share her journey and best lessons and advice. Suzanne and Adam discuss a wide range of topics: leadership, mentorship, career development, navigating change, relationship-building, communication, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: ZoomInfo Co-Founder and CEO Henry Schuck | Henry Schuck is the co-founder and CEO of ZoomInfo, a data intelligence company that generated $1.2 billion in revenue last year. Henry joins Adam to share his journey and his best lessons and advice. Henry and Adam discuss a wide range of topics: entrepreneurship, leadership, innovation, competition, growth and scale, career success, managing through highs and lows, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Vulnerability as a Leadership Strength | Welcome to “Vulnerability as a Leadership Strength,” a video lesson meant to explain how being vulnerable can help you become a more relatable and effective leader. Being vulnerable doesn’t simply mean you’re susceptible to being wounded. On the contrary, as a leadership trait, vulnerability is a sign of courage and strength. From this lesson, viewers will come to understand the tangible benefits of being vulnerable, from increased teamwork to higher engagement. | BizLibrary |
| Why Every Leader Needs to Leadershift | No matter who you are or what you do, there is always room for growth—and in an ever-changing culture, there’s always a demand for change. That’s why you, as a leader, need to evaluate your preparedness for the leadershifts you’ll need to make. Leadershifting isn’t about making seismic changes to your life and leadership—it’s about embracing the idea that you can be better tomorrow than you are today. It’s intentionally preparing yourself for the opportunities that life offers. | BizLibrary |
| Women in Leadership: Adapt, Survive, Thrive | Welcome to the “Expert Insights: Adapt, Survive, Thrive” lesson that will explain how to take your C-Suite role and make it work for you in the long-term. This lesson is the 14th of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn how to adapt to your role in leadership, survive it, and strategize to thrive in it. By the end, you’ll be able to take all the skills you’ve learned throughout the course and apply them to be a powerful woman in leadership. | BizLibrary |
| Women in Leadership: Balance | Welcome to the “Expert Insights: Balance” lesson that will explain how to achieve a good work/life balance. This lesson is the 13th of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll be given a few tips you can use to prevent burnout and create a healthy balance with your personal and work life. By the end, you’ll understand how to manage your energy and boost your productivity overall. | BizLibrary |
| Women in Leadership: Developing a Growth Mindset | Welcome to the “Expert Insights: Developing a Growth Mindset” lesson that will take you on a step-by-step journey of developing a growth mindset. This lesson is the second of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn the difference between a fixed mindset and a growth mindset. By the end, you’ll understand the importance of adopting a growth mindset to continuously expand your skills and abilities. | BizLibrary |
| Women in Leadership: Emotional Intelligence | Welcome to the “Expert Insights: Emotional Intelligence” lesson that will give you tools to help you increase your emotional intelligence. This lesson is the fourth of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn how self-awareness and self-control are two important factors for improving your emotional intelligence. By the end, you’ll have all the tools you need to be more mindful and how to use them to connect with yourself, your team, and others you may encounter as you climb the corporate ladder. | BizLibrary |
| Women in Leadership: Impact | Welcome to the “Expert Insights: Impact” lesson that will explain how to go past your leadership position and make an impact in the business. This lesson is the tenth of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn what business acumen is and how to use it to make a difference in your workplace. By the end, you’ll understand how to use your skills of understanding the business to improve your role and surpass goals. | BizLibrary |
| Women in Leadership: Influence | Welcome to the “Expert Insights: Influence” lesson that will show you how to establish and increase your influence over others. This lesson is the eighth of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn key tips and steps for being an influential leader. By the end, you’ll understand how to grab and keep the attention and support of others. | BizLibrary |
| Women in Leadership: Introduction | Welcome to the “Expert Insights: Women in Leadership: Introduction” lesson that will begin introducing you to the upcoming 14 lessons on how to take the lead and become powerful women in leadership. This lesson is the first of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll meet expert, Meridith Elliot Powell, and learn how building your own personal plan of action can place you one step closer to being in the driver’s seat of your future and career. | BizLibrary |
| Women in Leadership: Mentoring | Welcome to the “Expert Insights: Mentoring” lesson that will teach you how to seek a mentor and how to become a mentor to others. This lesson is the sixth of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn about the two types of mentors: skill-based and career. By the end, you’ll understand the benefits of having a mentor and tips for being a useful mentor to others. | BizLibrary |
| Women in Leadership: Networking | Welcome to the “Expert Insights: Networking” lesson that will explain how to build and strengthen your network. This lesson is the fifth of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll see how networking can push you past the corporate formalities and help you develop a genuine connection with your colleagues, peers, and supervisors. By the end, you’ll understand the three types of networking, the opportunities it can bring, and how to get the best results out of your network. | BizLibrary |
| Women in Leadership: Owning Your Voice | Welcome to the “Expert Insights: Owning Your Voice” lesson that will explain how to find your own authentic voice and have the courage to use it. This lesson is the third of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn a step-by-step plan for how to build a powerful voice. By the end, you’ll understand how you can use your voice to command respect and have the courage to ask for what you want in the corporate world. | BizLibrary |
| Women in Leadership: Path | Welcome to the “Expert Insights: Path” lesson that will explain how to create a clear path for your career. This lesson is the 11th of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll be instructed to grab a notebook and write out your career visions. By the end, you’ll understand why your vision matters and how to truly focus on it and be one step closer to building a clearer path. | BizLibrary |
| Women in Leadership: Plan | Welcome to the “Expert Insights: Plan” lesson that will explain how to take your vision from the previous lesson and create a plan for achieving it. This lesson is the 12th of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll take your notes from the previous lesson and begin drafting a plan for how you will be successful in your career. By the end, you’ll have a high-level timeline of where you are, where you want to go, and all the things you need to do to get there. | BizLibrary |
| Women in Leadership: Presence | Welcome to the “Expert Insights: Presence” lesson that will explain what executive presence is, why you need it, and how to get it. This lesson is the ninth of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll learn about executive presence, why it matters, and the three keys you need to build it. Meridith also teaches the keys you’ll need to be able to effectively negotiate. By the end, you’ll have the tools you need to command a room and build a powerful presence in the executive world. | BizLibrary |
| Women in Leadership: Taking Charge | Welcome to the “Expert Insights: Taking Charge” lesson that will teach you the importance of knowing what you want out of your career and how to have the courage to get there. This lesson is the seventh of 14 in the “Expert Insights: Women in Leadership with Meridith Elliot Powell” course, which is designed for women in the C-Suite and those who aspire to get there. In this lesson, you’ll understand how having a vision for yourself and building a clear path for how you’ll make it a reality will put you closer to being in the driver’s seat of your career. By the end, you’ll be able to zoom in on what matters to you and the skills, capabilities, and experiences you’ll need in order to achieve your dreams. | BizLibrary |
Leading change
| Course Name | Description | Partner |
|---|---|---|
| Adapt Strategies in Real-Time | Learn how to pivot strategies and adapt plans quickly in response to unexpected challenges. This course equips leaders with the skills to remain agile, respond to evolving conditions, and keep teams aligned during times of rapid change. | BizLibrary |
| Adapt Strategies in Real-Time: Keep Agility from Becoming Chaos | Teams often mistake agility for a free-for-all, causing confusion and stalled progress. Implement structured boundaries that let teams move fast while staying aligned and focused. | BizLibrary |
| Adapt Strategies in Real-Time: Make Faster Decisions with Less Stress | Teams stall when decisions are delayed or overanalyzed, slowing progress and creating stress. Make faster, confident decisions using a structured, repeatable approach that keeps momentum alive. | BizLibrary |
| Adapt Strategies in Real-Time: Pivot Without Losing Your Team | Narrate strategic pivots clearly, keeping teams aligned, committed, and confident throughout transitions. | BizLibrary |
| Change Management for Leaders: Becoming the Leader Change Demands | Welcome to the “Becoming the Leader Change Demands” lesson, which summarizes the course and gives managers some hints about how to lead with purpose. This lesson is the last of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll be encouraged to guide your team with empathy and consistency to shape the culture of the change effort in a positive way. | BizLibrary |
| Change Management for Leaders: Driving Accountability and Sustaining Change | Welcome to the “Driving Accountability and Sustaining Change” lesson, which clarifies how accountability should work during a change effort. This lesson is the sixth of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll become familiar with the framework required for accountability that supports interdependent work and collaboration. | BizLibrary |
| Change Management for Leaders: Leading Change in Today’s World | Welcome to the “Leading Change in Today's World” lesson, which introduces viewers to what they can expect to learn about change management during this course. This lesson is the first of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll come away with a playbook for leading change and how to best guide your team. | BizLibrary |
| Change Management for Leaders: Leading Through Change Fatigue | Welcome to the “Leading Through Change Fatigue” lesson, which discusses change fatigue as a reasonable reaction when energy runs low after sustained effort. his lesson is the seventh of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll learn how to recognize change fatigue in your team and the steps to take to adjust the pace and celebrate small wins. | BizLibrary |
| Change Management for Leaders: Managing Stakeholders Across the Organization | Welcome to the “Managing Stakeholders Across the Organization” lesson, which presents practical ways to manage up, across, and between the people influencing your team's success. This lesson is the fifth of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll learn how to keep stakeholders informed and aligned so they support your team instead of working against it. | BizLibrary |
| Change Management for Leaders: Prioritization in a World of Pivots | Welcome to the “Prioritization in a World of Pivots” lesson, which acknowledges how constant change has become and how to prioritize in that environment. This lesson is the fourth of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll learn how grouping your team's efforts into four categories is an effective way to prioritize work during a change effort. | BizLibrary |
| Change Management for Leaders: Setting a Clear Vision (Even If It Changes Later) | Welcome to the “Setting a Clear Vision (Even If It Changes Later)” lesson, which connects the vision of a business goal to the action it requires. This lesson is the third of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll be introduced to the concept of Commander's Intent and how you can use it to turn abstract ideas into a clear vision your team can follow. | BizLibrary |
| Change Management for Leaders: The Psychology of Change | Welcome to the “The Psychology of Change” lesson, which discusses the logical and emotional challenges of how your team addresses change. This lesson is the second of eight in the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, which explores the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll be introduced to the metaphor of the elephant and its rider, and how to address both the rational and emotional systems that work within our brains. | BizLibrary |
| Creating a Mindset for Change (Part 1 of 6): Changing Your Mindset | This is the first video course in the six-part “Creating a Mindset for Change for Leaders” series. In this first video course, leaders will learn about creating awareness and understanding in a disruptive environment. The learners will come to recognize unconscious focus and how it effects outcomes large and small. All six video courses are intended to be taken in sequence with a spaced learning approach. The idea is to take one part of the six-part video course each week or every other week, allow for a period of time to pass, and then consider the concept again in a different way by taking the next part. While beginning at the leadership level, the fundamentals taught in these videos are meant to spread throughout your organization -- leaders take the program and then disseminate it to their team members, all with the intent of creating a culture of embracing change within the organization. Please note that content customization options are available – for more information, please contact [email protected]. | BizLibrary |
| Creating a Mindset for Change (Part 2 of 6): Managing Moments | This is the second video course in the six-part “Creating a Mindset for Change for Leaders” series. In this second video course, learners will come to understand specific areas of fear based focus and where they and the team are affected by it. Learners will begin to learn the process of disciplined focus amidst disruptions and distractions. All six video courses are intended to be taken in sequence with a spaced learning approach. The idea is to take one part of the six-part video course each week or every other week, allow for a period of time to pass, and then consider the concept again in a different way by taking the next part. While beginning at the leadership level, the fundamentals taught in these videos are meant to spread throughout your organization -- leaders take the program and then disseminate it to their team members, all with the intent of creating a culture of embracing change within the organization. Please note that content customization options are available – for more information, please contact [email protected]. | BizLibrary |
| Creating a Mindset for Change (Part 3 of 6): Embracing Change | This is the third video course in the six-part “Creating a Mindset for Change for Leaders” series. In this third video course, learners will learn how everyone is different and that transformation is truly personal. Here is where the learner personally commits to understanding change and effectively managing it. All six video courses are intended to be taken in sequence with a spaced learning approach. The idea is to take one part of the six-part video course each week or every other week, allow for a period of time to pass, and then consider the concept again in a different way by taking the next part. While beginning at the leadership level, the fundamentals taught in these videos are meant to spread throughout your organization -- leaders take the program and then disseminate it to their team members, all with the intent of creating a culture of embracing change within the organization. Please note that content customization options are available – for more information, please contact [email protected]. | BizLibrary |
| Creating a Mindset for Change (Part 4 of 6): Making it Happen | This is the fourth video course in the six-part “Creating a Mindset for Change for Leaders” series. In this fourth video course, learners will learn how to deepen their self-knowledge and reinvest in their strengths as these often get pushed off during times of change. Learners also learn about the importance of discomfort when it comes to learning something new. Learners are prompted to establish a disciplined approach to reading and researching transformation, the global marketplace, changing demographics, and consumer and employee expectations. All six video courses are intended to be taken in sequence with a spaced learning approach. The idea is to take one part of the six-part video course each week or every other week, allow for a period of time to pass, and then consider the concept again in a different way by taking the next part. While beginning at the leadership level, the fundamentals taught in these videos are meant to spread throughout your organization - leaders take the program and then disseminate it to their team members, all with the intent of creating a culture of embracing change within the organization. Please note that content customization options are available – for more information, please contact [email protected]. | BizLibrary |
| Creating a Mindset for Change (Part 5 of 6): Influencing Others | This is the fifth video course in the six-part “Creating a Mindset for Change for Leaders” series. In this fifth video course, Learners will learn who will help them in creating transformation on their team and who will not. They will understand how to identify those who will help and how to create the opportunity for dialogue and trust with those who are disruptive. Learners will learn about the power of stories in creating a mindset for change. All six video courses are intended to be taken in sequence with a spaced learning approach. The idea is to take one part of the six-part video course each week or every other week, allow for a period of time to pass, and then consider the concept again in a different way by taking the next part. While beginning at the leadership level, the fundamentals taught in these videos are meant to spread throughout your organization -- leaders take the program and then disseminate it to their team members, all with the intent of creating a culture of embracing change within the organization. Please note that content customization options are available – for more information, please contact [email protected]. | BizLibrary |
| Creating a Mindset for Change (Part 6 of 6): Building Awareness | This is the sixth video course in the six-part “Creating a Mindset for Change for Leaders” series. In this sixth video course, learners will be prepared to identify how their disciplined approach to focus has affected their lives and overcome disruption. They’ll apply what they have learned in preparing for an important meeting or conversation. They will learn about and commit to their role in influencing a self-sustaining intentional culture of focus on “I Want and We Wants” that fuels future growth, innovation and transformation. All six video courses are intended to be taken in sequence with a spaced learning approach. The idea is to take one part of the six-part video course each week or every other week, allow for a period of time to pass, and then consider the concept again in a different way by taking the next part. While beginning at the leadership level, the fundamentals taught in these videos are meant to spread throughout your organization -- leaders take the program and then disseminate it to their team members, all with the intent of creating a culture of embracing change within the organization. Please note that content customization options are available – for more information, please contact [email protected]. | BizLibrary |
| Expert Insights: Change Management for Leaders with Dr. David Burkus | Welcome to the “Expert Insights: Change Management for Leaders with Dr. David Burkus” course, in which you'll be provided with the knowledge you need to lead your team through change even if the plan is still evolving. This eight-lesson course is led by Dr. David Burkus. With a practical approach, he'll guide learners through the psychology of change, creating clarity in priorities, aligning stakeholders, and facing the reality of change fatigue. You'll gain valuable insight into how leading with purpose and having empathy for your team can make all the difference when your organization is working through a change effort. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDC for Society for Human Resource Management (SHRM), 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Guide Transformations That Matter | Lead your teams through complex transformations with strategic foresight and unwavering confidence. This course equips you with strategies for long-term planning, navigating uncertainty, and driving successful change initiatives. | BizLibrary |
| Guide Transformations That Matter: Apply Foresight to Stay Ready, Not Reactive | Become equipped with foresight tools to spot shifts early and respond with agility. | BizLibrary |
| Guide Transformations That Matter: Decide with Confidence in Unclear Conditions | When information is incomplete, indecision stalls progress. Make aligned, confident choices to keep teams moving forward. | BizLibrary |
| Guide Transformations That Matter: Translate Vision into Daily Action | Many teams leave strategy sessions inspired, only to lose momentum in the daily grind. Turn vision into focused, practical actions that drive real progress. | BizLibrary |
| Inspire Your Team to Embrace Change | Master the art of communicating change and keeping your team aligned and motivated. Learn techniques to manage resistance, foster a positive environment, and inspire your team to embrace transitions with enthusiasm. | BizLibrary |
| Inspire Your Team to Embrace Change: Craft Messages That Motivate Change | Most change announcements fall flat, leaving teams disengaged or silent. Craft messages that connect emotionally and inspire people to act. | BizLibrary |
| Inspire Your Team to Embrace Change: Keep Morale High During Transitions | Change often drains energy, leaving teams disengaged and fatigued. Sustain morale through small, consistent actions that restore momentum. | BizLibrary |
| Inspire Your Team to Embrace Change: Turn Resistance Into Engagement | Resistance isn’t sabotage—it’s insight waiting to be heard. Transform pushback into engagement through listening and dialogue. | BizLibrary |
| Lead Now: Change Management | Effective Change Management is essential for navigating transformations, whether small adjustments or sweeping business initiatives. It requires assessing strategies, communicating a compelling vision, and securing buy-in to implement sustainable changes that drive growth and minimize risk. This module draws lessons from the resilient giant Sequoia, whose shallow yet extensive roots symbolize the importance of collaboration and foundational support during times of change. Learn to diagnose problems accurately, communicate the business case, and inspire your team to embrace and champion change. Equip yourself with the tools to lead transformational change and elevate your team’s performance. Embrace change as an opportunity to grow, innovate, and succeed! | BizLibrary |
| Lead with Agility: Adopt Nonlinear Thinking | Linear thinking doesn't cut it anymore. Learn how to prepare for sudden shifts through scenario planning. | BizLibrary |
| Lead with Agility: Build Resilient Systems | Don't wait for failure,prevent it. Learn how to build resilient systems using Pre-Mortem analysis. | BizLibrary |
| Lead with Agility: Create an Agile Team Culture | Change happens fast. Build a team culture that pivots quickly and responds with confidence. | BizLibrary |
| Lead with Agility: Create Clarity Amid Anxiety | In anxious times, clarity cuts through the noise. Learn how to communicate with focus and empathy. | BizLibrary |
| Lead with Agility: Eliminate Low-Value Work | Cut the clutter. Learn how to eliminate low-value work and reclaim time for what truly matters. | BizLibrary |
| Lead with Agility: Empower Decision-Making Across Teams | Slow decisions slow teams. Learn how to empower others to act, and move faster together. | BizLibrary |
| Lead with Agility: Leverage Simplification as a Strength | Less is more. Learn how simplifying your work leads to sharper focus and greater impact. | BizLibrary |
| Lead with Agility: Make the Incomprehensible Manageable | Feeling overwhelmed? Learn how to make complex challenges simple and solvable. | BizLibrary |
| Lead with Agility: Map Your Team’s Challenges with BANI | Move beyond VUCA,learn how the BANI framework helps you understand and respond to today's chaotic world. | BizLibrary |
| Lead with Agility: Protect Your Time and Focus | Think time is not a luxury,it's a necessity. Learn how to protect focus and drive strategic progress. | BizLibrary |
| Lead with Agility: Thrive in a World of Perma-Change | Navigate complexity with confidence in a rapidly evolving world. Apply the BANI framework to simplify decision-making, build resilience, and stay focused amid uncertainty. Discover how to lead with adaptability and empower your teams to thrive in change. | BizLibrary |
| Leadership & Change | Welcome to the “Leadership & Change” course designed to teach leaders how to guide their companies through times of transformation. This course, comprising seven lessons, will explain the importance of change, how to create a case for change, how to apply change management, ways to build an agile culture, tips for implementing change, and steps for overcoming resistance. By the end of this experience, viewers will be able to empower and lead their organizations through times of change to remain successful and efficient. | BizLibrary |
| Leadership & Change: 4 Change Management Models | Welcome to the “4 Change Management Models” lesson that teaches viewers various change management strategies. This lesson is the fourth of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. In this experience, learners will understand what change management is, why it matters, and different models they can use to efficiently carry out shifts in their organization. | BizLibrary |
| Leadership & Change: 6 Steps for Creating a Case for Change | Welcome to the “6 Steps for Creating a Case for Change” lesson that teaches learners how to build solid reasoning behind their cases for change. This lesson is the second of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. By the end of this lesson, viewers will have six actionable steps to stay organized and help them gain the support of their workforce when enacting changes. | BizLibrary |
| Leadership & Change: Building an Agile Workforce | Welcome to the “Building an Agile Workforce” lesson that focuses on teaching leaders ways to establish an agile work culture. This lesson is the fifth of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. By the end of this lesson, learners will understand what an agile culture is, why it matters, and how they can create this environment in their workplace. | BizLibrary |
| Leadership & Change: Finding Change Opportunities with SWOT | Welcome to the “Finding Change Opportunities with SWOT” lesson that educates learners on how to use a SWOT analysis to find opportunities for change. This lesson is the third of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. By the end of this experience, viewers will know what a SWOT analysis is, how to create one, and ways to use it to build their case for change. | BizLibrary |
| Leadership & Change: Implementing Change in 7 Steps | Welcome to the “Implementing Change in 7 Steps” lesson that provides leaders with tips for successfully implementing transformation at work. This lesson is the sixth of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. With this helpful guide, viewers will be able to use these seven tips to improve the way they implement changes in the workplace. | BizLibrary |
| Leadership & Change: Understanding Resistance to Change | Welcome to the “Understanding Resistance to Change” lesson that acknowledges and explains the resistance to change at work. This lesson is the final of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. By the end of this journey, leaders will understand why there’s resistance to change and what they can do to overcome it. | BizLibrary |
| Leadership & Change: Why Change Matters | Welcome to the “Why Change Matters” lesson that helps viewers understand why change matters for organizations. This lesson is the first of seven in the “Leadership & Change” course, which is designed to teach leaders how to guide their companies through times of transformation. In this experience, learners will understand what drives many companies towards change and why it’s such an important component for ensuring a successful business throughout time. | BizLibrary |
| Leadership and Change | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. It comprises nine video lessons that explain the importance of change as a core competency, the resistance to change, and methods for implementing a change initiative. After viewing this video course, leaders will be able to empower their employees as they foster a culture of agility adept at handling change. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Leadership and Change (Part 1 of 9): Making Change a Core Competency | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Making Change a Core Competency," is the first of nine. From it, the viewer will learn the importance of remaining agile in a constantly evolving business world. In order to become a long-lasting company, you need to make change a core competency. Keywords: change management | BizLibrary |
| Leadership and Change (Part 2 of 9): Understanding What Drives Change | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Understanding What Drives Change," is the second of nine. It defines change and describes how the requirement for change can come from an internal, external, or personal need. Keywords: change management | BizLibrary |
| Leadership and Change (Part 3 of 9): The Resistance to Change | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "The Resistance to Change," is the third of nine. From it, the viewer will learn about the receptivity continuum and how it dictates an individual’s likelihood to be supportive of change. Keywords: change management | BizLibrary |
| Leadership and Change (Part 4 of 9): Creating a Case for Change | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Creating a Case for Change," is the fourth in a series of nine. From it, the viewer will learn the three components for building a case for change: creating a sense of urgency, appealing to the logical side of the brain, and appealing to the emotional side. Keywords: change management | BizLibrary |
| Leadership and Change (Part 5 of 9): Thinking Strategically About Change | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Thinking Strategically About Change" is the fifth in a series of nine. It explains the SWOT analysis, which is used to strategically evaluate an organization based on its strengths, weaknesses, opportunities, and threats. Keywords: change management | BizLibrary |
| Leadership and Change (Part 6 of 9): Implementing a Change Initiative | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Implementing a Change Initiative," is the sixth of nine. From it, the viewer will learn how to have a successful change initiative by including essential elements, such as the sell-in, explanation, and resources. Keywords: change management | BizLibrary |
| Leadership and Change (Part 7 of 9): Establishing a Culture of Agility | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Establishing a Culture of Agility," is the seventh of nine. From it, the viewer will learn about the four areas that must be understood and modified in a culture of agility. Then, it describes applicable strategies for creating an agile organization, such as communicating well, supplying resources, and increasing tolerance of mistakes. Keywords: change management | BizLibrary |
| Leadership and Change (Part 8 of 9): Overcoming a Fear of Change | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Overcoming a Fear of Change," is the eighth of nine. It describes methods for assisting your employees as they adjust to changes in the workplace. For example, when implementing change, it helps to focus on the positives and have realistic expectations. Keywords: change management | BizLibrary |
| Leadership and Change (Part 9 of 9): Agility Quick Tips | Welcome to "Leadership and Change," a video course meant to teach you how to lead your organization in a way that supports change. This video lesson, "Agility Quick Tips," is the final in a series of nine. From it, the viewer will learn tips for being agile and common reasons why change initiatives fail. Knowing the drawbacks of change initiatives and common mistakes that leaders make will help make you more successful when implementing change. Keywords: change management | BizLibrary |
| Leading with Adaptability | As a leader, being adaptable is a skill that’s worthwhile investing in. This lesson, “Leading for Adaptability” is intended for upper-level leaders and executives who want to improve how effectively they respond to change. Individuals in these positions have significant influence in helping organizations adapt to change well and stay ahead of the curve. This video discusses the different types of flexibility and how it directly relates to adaptability. Then, it goes over action steps you can take to develop these two crucial skills. | BizLibrary |
| Make Change Work | Welcome to our ten-part video course on "Make Change Work," written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video course presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. Primary learning objectives include understanding the new realities of change; what change leaders do; how to achieve buy-in for change; how to use resistance for positive results; what to do when change isn't a choice; and how to build and sustain a nimble culture. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Make Change Work (Part 1 of 10): Dodos and Coyotes: Only the Nimble Survive | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the first video and is designed to help you establish whether you are a complacent dodo bird or a nimble coyote -- and how the answer impacts your future. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 10 of 10): Building and Sustaining a Nimble Culture | Welcome to the "Make Change Work™" series written and presented by business performance veteran and award-winning author, Randy Pennington. This 10-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the tenth and final video which covers the importance of continually developing, reinforcing, and sustaining the habits that keep you and your team focused on exceeding customer expectations and staying at the forefront of change. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 2 of 10): The New Realities of Change | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the second video and discusses how those who thrive will prove their value by continually being faster, better, cheaper, and friendlier. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 3 of 10): What Change Leaders Do | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the third video and is designed to show you how change leadership is the best approach to keep people connected and free to be nimble rather than guarded in their response to change. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 4 of 10): Achieving Buy-In for Change 1 | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the fourth video and is designed to show that you must engage and reengage others at every step of the way to build support and ownership for results. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 5 of 10): Achieving Buy-In for Change 2 | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the fifth video and discusses the importance of communicating what is important to build support and buy-in. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 6 of 10): Use Resistance as Your Friend: Follower | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the sixth video and is designed to explain how resistance is normal but it is the choice of how we address it that matters. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 7 of 10): Use Resistance as Your Friend: Leader | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the seventh video and is designed to provide leaders with specific ideas on how to respond when others resist change that you need them to make. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 8 of 10): When Change Isn't a Choice: Follower | Welcome to the "Make Change Work™" series written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the eighth video and covers how to take responsibility for our behavior and actions when change isn’t a choice. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Make Change Work (Part 9 of 10): When Change Isn't a Choice: Leader | Welcome to the "Make Change Work™" series, written and presented by business performance veteran and award-winning author, Randy Pennington. This ten-part video series presents real ideas for thriving in a world of constant change. It is a guide to help you design and implement a strategy for leading change and delivering meaningful business results. This is the ninth video and is designed to provide leaders with ideas on how to respond more effectively to change when it isn’t a choice. The series list is included as a reference to the suggested viewing order. | BizLibrary |
| Managing for Adaptability | Welcome to “Managing for Adaptability,” a lesson intended to help managers cultivate and support adaptable employees. From resisting change to being absent from your team, there’s a lot that managers can do wrong when big changes occur at work. So, it’s up to you as a leader to learn strategies for promoting flexibility and confidence in your team during times of change. Managers will have practical tips so they can help foster adaptability in others, creating an agile team where everyone can thrive. | BizLibrary |
| Thirty Minute Mentors: Former Jamba Juice CEO James White | James White is the former CEO of Jamba Juice, where he led the turnaround of one of America’s favorite brands. James joins Adam to share his journey and best lessons learned along the way. James and Adam discuss a wide range of topics: personal and professional development, leadership, diversity and inclusion, hiring, culture, branding, failure, and success. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Secretary of Labor Tom Perez | Tom Perez was the Secretary of Labor and the Chair of the Democratic National Committee. Secretary Perez joins Adam to share his journey and his best lessons learned along the way. Tom and Adam discuss a wide range of topics: leading people, organizations, and your own life; building winning relationships; taking risk and managing failure; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Waze CEO Noam Bardin | Noam Bardin was the CEO of Waze from 2009 -2021, leading the company through its acquisition by Google for over a billion dollars in 2013. One of the most successful tech companies to emerge from Israel, Waze currently serves more than 140 million customers around the world. Noam joins Adam to share his best business and leadership lessons. Noam and Adam discuss the keys to building a billion dollar business, culture, competition, hiring and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: General Catalyst Co-Founder John Simon | John Simon is the co-founder of General Catalyst Partners, one of America’s leading venture capital firms. John is also a managing director at Sigma Prime Ventures and the co-founder of the nonprofit GreenLight Fund. John joins Adam to share his journey and his best lessons and advice. John and Adam discuss entrepreneurship, leadership, career development, building winning teams and cultures, applying business lessons to nonprofit management, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Lumen CEO Kate Johnson | A Fortune 250 CEO and one of America’s leading women in technology, Kate Johnson is the CEO of Lumen Technologies, where she leads nearly 30,000 employees and a company that generated nearly $20 billion last year. Kate joins Adam to share her journey and best lessons and advice. Kate and Adam discuss leadership, transformation, building winning teams and cultures, personal and professional development, diversity and inclusion, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Teladoc Health CEO Jason Gorevic | Jason Gorevic is the CEO of Teladoc Health, the world’s largest telehealth company. Jason joins Adam to share his journey and his best lessons learned along the way. Jason and Adam discuss a wide range of topics: leading people, organizations, and your own career; leading remote and hybrid teams; building a values-driven culture; hiring; feedback; how to define and measure success; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Thrive Market Co-Founder and CEO Nick Green | Nick Green is the co-founder and CEO of Thrive Market, a leading social enterprise that has disrupted the way consumers can access healthy food and serves more than a million customers around the country. Nick joins Adam to share his journey and his best lessons and advice. Nick and Adam discuss a wide range of topics: leadership, entrepreneurship, personal and professional development, relationship-building, mission, capital-raising, navigating rejection, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
Leading innovation
| Course Name | Description | Partner |
|---|---|---|
| Build a Culture of Innovation | Learn how to align people on which behaviors contribute to your defined culture of innovation. Discover the transformative effects of leading by example, as well as how to break down silos. Discover why celebrating failure is as important as honoring success. SKILLS YOU’LL LEARN: Leadership, breaking down barriers, and improved communication. This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Culture of Innovation: $10 Field Trip | Get an idea of how your people define innovation and make the concept more tangible for them. This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Culture of Innovation: Incentivize Employees to Innovate | Learn how to apply best practices from Zappos, Samsung, and more to design an incentive program that serves your business goals and offers aspirational carrots. This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Culture of Innovation: Innovation Heroes | Jumpstart dialogue about which innovators or innovative companies your organization aspires to become so everyone is aligned on their goals. This content is also translated in Spanish, French, and German. | BizLibrary |
| Coaching: The Power of Questions | This course puts an emphasis on teaching managers about the power of questions by showing the importance of helping team members think for themselves. Employees who arrive at a conclusion because they have thought through the issues are more likely to buy into that decision. Coaching is a large and complex subject. However, at its heart lies effective questioning skills. This course provides managers with practical illustrations of how to use questions to help team members think through a problem or task for themselves. If it is a manager's intention to coach the other person, the type of questions they use will be different from those questions designed simply to elicit information. Participants who successfully complete this course should be able to demonstrate the ability to help the team member arrive at their own solution, use sequences of questions to prompt another person's thought processes, resist the temptation to give quick answers when asked a question, help others evaluate the pros and cons of different approaches, and improve the performance and effectiveness of those they manage. | BizLibrary |
| Collaborate and Find Partners for Innovation | Maximize your company’s collective brainpower for faster, better outcomes. Introduce techniques that stretch people’s thinking around strategic partnerships and collaborative opportunities, both internal and external. SKILLS YOU’LL LEARN: Strategic imagination, collaboration, and creative problem-solving. This content is also translated in Spanish, French, and German. | BizLibrary |
| Collaborate and Find Partners for Innovation: Partners for Innovation | Stretch your imagination to accommodate big ideas for new partnerships. This content is also translated in Spanish, French, and German. | BizLibrary |
| Collaborate and Find Partners for Innovation: Sharing Works in Progress | Introduce teams to the potency of early-stage collaboration. This content is also translated in Spanish, French, and German. | BizLibrary |
| Collaborate and Find Partners for Innovation: Within, Adjacent, + Beyond | Apply this proven technique for identifying the most optimal partners for your business. This content is also translated in Spanish, French, and German. | BizLibrary |
| Courageous Cultures: Create Clarity | Welcome to the “Courageous Cultures: Create Clarity” lesson that covers the second step in the four-step process to build a team culture where expectations are defined so that the team can be innovative and creative in the right ways. This lesson is the fourth of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course, led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. After viewing, learners will understand what happens when expectations aren’t set and how to clearly communicate them so the information sticks using the “five by five” method. | BizLibrary |
| Courageous Cultures: Cultivate Curiosity | Welcome to the “Courageous Cultures: Cultivate Curiosity” lesson that explores how the simple act of being curious and taking actions to improve can have a huge, positive impact. This lesson is the fifth of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course, led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. This lesson shares several tools to generate engaging conversation and ideas in your teams. After viewing, learners will have exciting and practical ways to promote a curious, engaged team. | BizLibrary |
| Courageous Cultures: Holding a Problem-Solving Session With Your Team | Welcome to the “Courageous Cultures: Holding a Problem-Solving Session with Your Team” lesson that is the conclusion to this engaging course. In this lesson, you’ll hear the main four-step process of this course to build an innovative team that wants to be problem-solvers and customer advocates. This lesson is the final of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course that’s designed to help leaders build creative and innovative teams where people speak up and share ideas. After viewing, learners will have completed the Courageous Cultures course and be on their way to developing an engaged and curious team. | BizLibrary |
| Courageous Cultures: Introduction | Welcome to the “Courageous Cultures: Introduction” lesson that kicks off this exciting course for leaders who want to build teams that are more creative, less fearful of speaking up, and that encourage a culture where ideas can be safely expressed. This lesson is the first of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course, led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. After viewing, learners will have a good idea of what they’ll learn in this course and be excited to start diving in. | BizLibrary |
| Courageous Cultures: Navigate the Narrative | Welcome to the “Courageous Cultures: Navigate the Narrative” lesson that dives into the first step in the four-step process to build a team culture where ideas are honestly and openly shared. This lesson is the third of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course, led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. In this video, Karin shares an impactful story of how navigating her own narrative in her career made a huge difference to an important initiative. After viewing, learners will understand this important first step and be prompted to take a self-assessment. | BizLibrary |
| Courageous Cultures: Overview & Research | Welcome to the “Courageous Cultures: Overview & Research” lesson that covers the research behind the four-step process in building a team culture that asks, “How can we?”. This lesson is the second of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course, led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. After viewing, learners will understand what FOSU is, why it happens, and get an overview of the four-step process for building a courageous culture. | BizLibrary |
| Courageous Cultures: Putting it All Together | Welcome to the “Courageous Cultures: Putting It All Together” lesson that gives a practical example of how you can take the four-step process and apply it to build an innovative team culture. This lesson is the seventh of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course that’s designed to help leaders build creative and innovative teams where people speak up and share ideas. | BizLibrary |
| Courageous Cultures: Respond With Regard | Welcome to the “Courageous Cultures: Respond with Regard” lesson that covers ways leaders can reply to ideas for improvement, which is the last step in the four-step process for building a team culture that asks, “How can we?”. This lesson is the sixth of eight lessons in the “Expert Insights: Courageous Cultures with Karin Hurt and David Dye” course, led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. After viewing, learners will understand the importance of responding courteously to feedback of all kinds. | BizLibrary |
| Drive Change with Innovation | Often, people need help finding new and innovative ideas in their daily work. In this course, you’ll learn to shift from the status quo to a culture of possibilities. You'll leverage emerging trends, draw inspiration from unexpected sources, and create a culture of questioning. By encouraging diverse perspectives and creating space for them to be heard, you'll nurture a dynamic and forward-thinking mindset. This approach will help you stay ahead and drive meaningful change. | BizLibrary |
| Drive Change with Innovation: Culture of Questioning | Curiosity fuels innovation. Learn how fostering a workplace culture that embraces questions leads to greater creativity and smarter solutions. | BizLibrary |
| Drive Change with Innovation: Identify Trends | Stay ahead of industry shifts by identifying key trends. Learn how to analyze future-focused insights and proactively set trends instead of just reacting to them. | BizLibrary |
| Drive Change with Innovation: Outside Inspiration | Innovation doesn’t happen in isolation. Discover how top companies and leaders draw inspiration from unexpected sources to spark breakthrough ideas. | BizLibrary |
| Drive Change with Innovation: Wait Time | Slow down to hear more voices. Discover how the ‘Wait A Minute’ technique encourages thoughtful contributions and unlocks hidden insights. | BizLibrary |
| Embrace a Growth Mindset | A fixed mindset stifles innovation, resilience, and the ability to adapt to change. This course empowers leaders to adopt and model a growth mindset, fostering an environment where teams embrace challenges, persist through setbacks, and continuously learn. A growth mindset encourages leaders to see challenges as opportunities, unlocking learning potential and fostering team growth. | BizLibrary |
| Embrace a Growth Mindset: Be a Mentor for Growth | Mentorship isn’t about giving advice—it’s about asking better questions that help others grow. | BizLibrary |
| Embrace a Growth Mindset: Build a Learning Culture | Learn how to build a culture where learning is visible, celebrated, and embedded into daily routines. | BizLibrary |
| Embrace a Growth Mindset: Embed a Growth Mindset into How You Work | Transform learning from an abstract idea into an everyday habit with clear, actionable practices. | BizLibrary |
| Embrace a Growth Mindset: Encourage Experimentation | Experimentation drives growth. Learn how to run small tests to spark curiosity and momentum. | BizLibrary |
| Embrace a Growth Mindset: Overcome Fear of Failure | Face the fear of failure by treating mistakes as data, not as personal setbacks. | BizLibrary |
| Embrace a Growth Mindset: Recognize Effort | Shift from celebrating only outcomes to recognizing effort and learning—so your team stays motivated. | BizLibrary |
| Embrace a Growth Mindset: Reframe Challenges as Opportunities | Learn to turn frustrations into fuel by reframing challenges as learning opportunities. | BizLibrary |
| Embrace a Growth Mindset: Scale Growth Mindsets Across Teams | Create rituals and prompts that help growth mindset behaviors scale across teams and stick over time. | BizLibrary |
| Embrace a Growth Mindset: Stop The Fixed Mindset | Recognize and interrupt the patterns of a fixed mindset to unlock more learning, collaboration, and impact. | BizLibrary |
| Embrace a Growth Mindset: Uncover Your Growth Mindset | Discover the real difference between performance and growth mindsets, and how to lean into challenges that develop you. | BizLibrary |
| Empower Continuous Improvement | The most innovative teams don’t wait for perfect conditions; they keep the flow of small, smart changes moving. Discover how to spot friction, turn feedback into progress, and build a rhythm of innovation that compounds over time. Because lasting innovation doesn’t come from big leaps. It comes from teams who never stop learning, refining, and evolving. | BizLibrary |
| Empower Continuous Improvement: Build Sustainable Habits | Anchor new improvement habits to daily routines to create lasting behavioral change. | BizLibrary |
| Empower Continuous Improvement: Celebrate Progress to Fuel Momentum | Fuel progress with recognition strategies that celebrate wins and reinforce improvement. | BizLibrary |
| Empower Continuous Improvement: Eliminate Friction Points | Break down processes into micro-steps to identify and eliminate hidden friction. | BizLibrary |
| Empower Continuous Improvement: Empower Teams to Drive Change | Empower every team member to take ownership and initiate meaningful change. | BizLibrary |
| Empower Continuous Improvement: Fuel Your Innovation Flywheel | Create compounding momentum through small, smart changes at every stage of a project. | BizLibrary |
| Empower Continuous Improvement: Grow Continuous Improvement | Drive ongoing progress with small, meaningful changes that build momentum over time. | BizLibrary |
| Empower Continuous Improvement: Identify Impactful Ideas | Use Impact Sprints and prioritization frameworks to focus on ideas that matter most. | BizLibrary |
| Empower Continuous Improvement: Learn From Failure | Turn failure into feedback with structured team reflections that lead to smarter improvements. | BizLibrary |
| Empower Continuous Improvement: Learn From Other Industries | Steal like a strategist: Borrow ideas from other industries to spark innovation. | BizLibrary |
| Empower Continuous Improvement: Measure What Matters | Track metrics that truly matter and keep your team focused on outcomes, not vanity data. | BizLibrary |
| Expert Insights: Courageous Cultures with Karin Hurt & David Dye | Welcome to the “Courageous Cultures with Karin Hurt and David Dye” Expert Insights course that is designed to help leaders build more innovative teams. This course is led by leadership experts and keynote speakers who bring a realistic, engaging approach to leadership development. Throughout this experience, they will dive into a four-step process on developing a curious and engaged team that shares ideas. Karin and David also detail tools and techniques you can use when working with a team to build a culture that feels safe to speak up. After watching this course, learners will be motivated by Karin and David to start developing their teams into courageous and honest members. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Leading with Innovation with Deborah Perry Piscione | Welcome to the course “Expert Insights: Leading with Innovation with Deborah Perry Piscione,” designed to help organizations build a sustainable, democratized innovation capability. Presented by Deborah Perry Piscione—innovation strategist, bestselling author, and creator of the Improvisational Innovation™ methodology—this course comprises eleven lessons. Throughout this course, leaders will be guided through the principles, processes, and cultural conditions that enable innovation to flourish across an entire organization. Deborah will motivate viewers on how to rethink innovation in their organizations—providing a new way to better generate ideas, collaborate, and bring new concepts to life. After watching, viewers will understand how to better structure innovation systems, develop innovation talent, measure impact, and scale the approach across business units and geographies. | BizLibrary |
| Influence and Inspire New Perspectives | Enhance your ability to influence others without relying on formal authority. Discover techniques to persuade, inspire, and drive change. | BizLibrary |
| Influence and Inspire New Perspectives: Make Your Message Stick | Great ideas fail when they aren’t memorable. Craft messages that stick, resonate, and inspire action. | BizLibrary |
| Influence and Inspire New Perspectives: Reframe Resistance as Curiosity | Reframe resistance with curiosity, turning skepticism into alignment and influence. | BizLibrary |
| Influence and Inspire New Perspectives: Spark Movement, Not Just Agreement | Turn agreement into movement by inspiring belief and urgency. | BizLibrary |
| Inspiring Creativity as a Leader | Welcome to the “Inspiring Creativity as a Leader” video lesson intended to help you develop creativity on a personal and team level! First, this lesson covers tips to boost creativity in yourself. Then, it goes over how to encourage the same creative spirit in your employees. By following the tips from this lesson, you’ll help you and your employees become resourceful, imaginative, and open to change. | BizLibrary |
| Lead Now: Innovation | Innovation is the key to addressing current and future needs, driving progress, and fostering a culture of excitement and collaboration. As a leader, you must create an environment where ideas thrive, risks are embraced, and diverse perspectives are valued. This module takes inspiration from SpaceX’s groundbreaking journey, showcasing how visionary leadership and bold strategies turned challenges into unprecedented achievements. Learn how to encourage creativity, support risk-taking, and build a culture that thrives on continuous improvement. Innovation is the lifeblood of success. Lead your team into the future by embracing change, exploring the impossible, and unlocking their full creative potential! | BizLibrary |
| Lead with Curiosity | Organizations fail to innovate because they focus on answers instead of asking transformative questions. This course focuses on building a culture of curiosity through bold, thought-provoking questions. Leaders will learn how to empower teams with questionstorming techniques and foster environments where curiosity thrives. By promoting curiosity and encouraging bold questions, leaders can unlock hidden opportunities and drive breakthrough innovation. | BizLibrary |
| Lead with Curiosity: Ask Questions That Inspire Action | Deliberately shift routines and inputs to expose new perspectives and ideas. | BizLibrary |
| Lead with Curiosity: Build Curiosity Into Team Culture | Uncover the hidden forces holding your team back by naming what's invisible but influential. | BizLibrary |
| Lead with Curiosity: Challenge Boundaries with Questions | Use curiosity mapping to uncover hidden insights and build a visual web of related opportunities. | BizLibrary |
| Lead with Curiosity: Find Inspiration in Unlikely Places | Push past obvious answers by exploring What's beyond the first good idea. | BizLibrary |
| Lead with Curiosity: Fuel Curiosity with “Why, What If, and How” | Spark innovation by engineering collisions between different disciplines, roles, or perspectives. | BizLibrary |
| Lead with Curiosity: Leverage Feedback Through Inquiry | Bring in external voices to spot blind spots and discover breakthrough ideas. | BizLibrary |
| Lead with Curiosity: Master Questionstorming | Brainstorm questions instead of solutions to unlock bold, unconventional ideas. | BizLibrary |
| Lead with Curiosity: Pose Questions That Drive Innovation | Use questions, not answers, to open up creative, innovative thinking in meetings and problem-solving. | BizLibrary |
| Lead with Curiosity: Sustain Curiosity Over Time | Get out from behind your desk and observe the real-world context to generate better solutions. | BizLibrary |
| Lead with Curiosity: Turn Problems Into Questions | Reframe problems into provocative questions that unlock momentum and insight. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers | Boost your ability to engage attendees, unlock breakthrough thinking, and guide them toward creative ideas. Explore best practices for hosting deeply productive brainstorms that inspire exciting solutions and actionable outcomes. SKILLS YOU’LL LEARN: Leadership, creative thinking, and collaboration. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - 1-2-3 | Energize your team and jumpstart collaboration. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Absurd Hero | Ignite leadership discussions by envisioning key leader characteristics. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Brainstorming Parameters | Three pro tips for a successful brainstorm. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Bring Your Own Idea Party | Gather more diverse ideas from participants when you exchange the traditional brainstorm with a B.Y.O.I. party. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Common Ground | Get people comfortable sharing in a group by finding things in common. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Ice + Coma Breakers | Eleven exercises for kicking off or energizing a group session. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Not Your Standard Intro | Explore a series of quick-hit intros that get people talking. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Our Social Graph | Use this approach to get people moving and voting with their feet. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Rock, Paper, Scissors | Ignite the entire room with this high energy warm up. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Shake Up Your Setting | Introduce the element of surprise to engage teams in meetings. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Tattoo You | Get to know each other with a creative exercise that teaches disclosure. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - That’s Fantastic! | Shift minds from problems to possibilities with this simple technique. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Two Truths and a Lie | Use this fun technique to learn something new and encourage sharing. | BizLibrary |
| Leading Productive Brainstorming Sessions: Icebreakers - Zip Zap Zop | Quickly energize a group with rapid collaboration. | BizLibrary |
| Leading with Innovation: Building Effective Innovation Teams | Welcome to, “Building Effective Innovation Teams,” the fifth of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah demonstrates how entrepreneurs form cross-functional teams, collaborate with mentors, build rapid prototypes, and navigate common challenges such as time constraints, resource limitations, and communication barriers. | BizLibrary |
| Leading with Innovation: Creating a Sustainable Innovation System | Welcome to, “Creating a Sustainable Innovation System,” the seventh of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah explores how organizations maintain innovation over time through leadership behaviors, cultural reinforcement, structural support, recognition systems, and continuous learning mechanisms that strengthen long-term innovation capability. | BizLibrary |
| Leading with Innovation: Entrepreneurial Training and Business Model Development | Welcome to, “Entrepreneurial Training and Business Model Development,” the sixth of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah guides viewers through the essential business skills innovators need—from financial modeling to partnership development—and explains how entrepreneurs refine their value proposition, prepare for Prototype Demo Day, and move toward viable commercialization. | BizLibrary |
| Leading with Innovation: Integration with Organizational Systems | Welcome to, “Integration with Organizational Systems,” the ninth of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah explores how Improvisational Innovation™ aligns with strategic planning, performance management, talent development, budgeting, and operational processes—ensuring innovation is fully supported and reinforced across the organization. | BizLibrary |
| Leading with Innovation: Key Insights | Welcome to, “Key Insights,” the final lesson in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah summarizes the core principles of Improvisational Innovation™, highlights the importance of leadership, culture, and structured processes, and encourages learners to approach innovation as an iterative journey that evolves with organizational needs. | BizLibrary |
| Leading with Innovation: Launching the Innovation Process | Welcome to, “Launching the Innovation Process,” the fourth of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah shows how to initiate an enterprise-wide ideation campaign, set strategic themes, create anonymous idea submissions, evaluate proposals, and support early proof-of-concept development through structured mentorship. | BizLibrary |
| Leading with Innovation: Measuring Impact and Continuous Evolution | Welcome to, “Measuring Impact and Continuous Evolution,” the 10th of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah describes how to measure innovation using input, process, output, and capability metrics—while balancing short-term results with long-term organizational learning, capability building, and continuous improvement. | BizLibrary |
| Leading with Innovation: Scaling Innovation Across the Organization | Welcome to, “Scaling Innovation Across the Organization,” the eighth of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah explains how to scale Improvisational Innovation™ across business units and geographies through hub-and-spoke structures, federated networks, digital platforms, and cohesive cultural practices that maintain consistency while allowing for local adaptation. | BizLibrary |
| Leading with Innovation: The Essential Elements of Innovation | Welcome to, “The Essential Elements of Innovation,” the third of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah introduces the six foundational components of Improvisational Innovation™, including leadership commitment, team structure, entrepreneurial participation, parallel exploration, equity incentives, and the cultural “yes, and” mindset that empowers ideas to surface and grow. | BizLibrary |
| Leading with Innovation: The Innovation Challenge in Modern Organizations | Welcome to, “The Innovation Challenge in Modern Organizations,” the first of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help learners understand how to build innovation capacity across an organization. In this lesson, Deborah guides viewers through understanding why innovation is essential for survival and growth, why most organizations struggle with it, and the two major barriers that prevent ideas from emerging and thriving across the workforce. | BizLibrary |
| Leading with Innovation: Understanding the Innovation Landscape | Welcome to, “Understanding the Innovation Landscape,” the second of eleven lessons in the course, "Expert Insights: Leading with Innovation with Deborah Perry Piscione." This course is meant to help leaders understand how to build innovation capacity across an organization. In this lesson, Deborah explores the major innovation methodologies—Design Thinking, Disruptive Innovation, Lean/Agile, and Open Innovation—and explains how Improvisational Innovation™ complements and strengthens these approaches across the enterprise. | BizLibrary |
| Management: Responding to New Ideas | See the downside of resisting an employee's new idea. It's much better to be open to exploring their ideas and encouraging innovation. This content is also translated in Spanish. | BizLibrary |
| Overcome Resistance to Innovation | Identify key innovation obstacles in your org and turn professional sceptics into innovation advocates. Shift mindsets away from the status quo and towards opportunity, while giving teams permission to experiment and innovate without fear. Plus learn how to set ab innovation strategy and track progress. SKILLS YOU’LL LEARN: Breaking down barriers, risk-tolerance, and leadership. This content is also translated in Spanish, French, and German. | BizLibrary |
| Overcome Resistance to Innovation: Commit to Innovation | Establish the innovation actions to which team members and leaders will commit today. This content is also translated in Spanish, French, and German. | BizLibrary |
| Overcome Resistance to Innovation: Define a Smart Risk | Give people permission to experiment and innovate without fear by defining parameters on time, people, and funding. This content is also translated in Spanish, French, and German. | BizLibrary |
| Overcome Resistance to Innovation: Empowerment Rules | Give your direct reports this assignment to increase their comfort level around risk-taking. This content is also translated in Spanish, French, and German. | BizLibrary |
| Overcome Resistance to Innovation: From Impossible to Possible | Using this framework, discussions about what’s impossible offer a path to discovering what’s possible. This content is also translated in Spanish, French, and German. | BizLibrary |
| Overcome Resistance to Innovation: Innovation Metrics for Success | Establish metrics that support innovation goals and measure innovation efforts. This content is also translated in Spanish, French, and German. | BizLibrary |
| Overcome Resistance to Innovation: Overcoming Innovation Barriers | Start a conversation about what prevents people from innovating so you can identify the source of their resistance—and solve for it. This content is also translated in Spanish, French, and German. | BizLibrary |
| Scaling Culture: Learning & Innovation | Your organization is like a living organism. It has to constantly adapt to new situations and new challenges. The only way to do that is to learn. In nature, the only way to learn is through trial and error, and you’ll sometimes be forced to learn that way too. You're thrust into the middle of a problem, and you have to figure out how to solve it before it destroys you. In today’s quick-moving landscape, if your employees aren’t learning and innovating, you will be left behind. There are as many different ways you can support learning as there are ways that people like to learn. Talk to your team about their needs and their ideas. Experiment. Ultimately, the purpose of learning is to drive growth and innovation for your business' long-term survival. Look ahead to the company you want to be, and get yourself and your team on a learning path today. Growing your culture of innovation is a process that never ends. We all get lazy when things are going well. ● Do you have a process that drives learning and innovation within the organization? ● Does everyone in the org have the tools they need to innovate and have their ideas heard? ● Is everyone learning for their future role? Does your organization require learning goals? Leaders should ask themselves those questions consistently. Module 8 is a framework designed to show you exactly: ● How to create a culture of innovation and learning ● Exercises to drive innovation ● Framework for a culture of innovation ● Roadblocks to watch out for ● Role of the leader ● How to scale innovation across your organization | BizLibrary |
| Strategic Planning (Part 1 of 4): Vision | Welcome to the “Strategic Planning: Vision” video lesson meant to highlight the critical role of a strategic vision in strategic planning. This video lesson is the first of four in the “Strategic Planning for Long-Term Success” video course, which teaches learners how to help their organization achieve and maintain a competitive advantage. In this lesson, viewers will learn the definition of strategic planning and realize how to distinguish between strategic planning and other forms of planning. In addition, learners will become familiar with the characteristics and qualitative elements of a strategic vision. | BizLibrary |
| Strategic Planning (Part 2 of 4): Self-Assessment | Welcome to the “Strategic Planning: Self-Assessment” video lesson meant to explain how to candidly evaluate an organization’s status. This video lesson is the second of four in the “Strategic Planning for Long-Term Success” video course, which teaches learners how to help their organization achieve and maintain a competitive advantage. During this lesson, viewers will learn how to critically assess their organization’s vision, mission, and values statements for consistency and performance. Learners will also discover strategies for getting internal and external feedback on their organization. Finally, viewers will learn how to conduct a SWOT analysis to recognize internal and external factors, both positive and negative, affecting their organization’s current and future success. | BizLibrary |
| Strategic Planning (Part 3 of 4): Process | Welcome to the “Strategic Planning: Process” video lesson meant to map out the steps for crafting a strategic plan. This video lesson is the third of four in the “Strategic Planning for Long-Term Success” video course, which teaches learners how to help their organization achieve and maintain a competitive advantage. From this lesson, viewers will learn how to convert their self-analysis and strategic vision requirements into a prioritized list and, ultimately, a fleshed out strategic plan. In addition, learners will receive a crash course on analyzing their resources to ensure the plan they come up with can reasonably be completed. | BizLibrary |
| Strategic Planning (Part 4 of 4): Meeting Tips | Welcome to the “Strategic Planning: Meeting Tips” video lesson meant to provide insight on conducting an effective strategic planning session. This video lesson is the last of four in the “Strategic Planning for Long-Term Success” video course, which teaches learners how to help their organization achieve and maintain a competitive advantage. In this lesson, learners will receive specific to-do’s for maximizing a strategic planning meeting’s productivity. In addition, viewers will discover red flags that have the potential to derail strategic planning meetings. | BizLibrary |
| Strategic Planning for Long-Term Success | Welcome to the “Strategic Planning for Long-Term Success” video course meant to teach learners how to help their organization achieve and maintain a competitive advantage. This course, which comprises four video lessons, distinguishes between strategic planning and tactical planning and indicates how to perform an organizational self-evaluation. In addition, it describes the process for creating an effective strategic plan and provides tips for conducting a meaningful and productive strategic planning session. In the end, learners should feel confident in their ability to help their organization achieve long-term success. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Thirty Minute Mentors: Fashion Designer Rebecca Minkoff | A leader in the world of women’s fashion, Rebecca Minkoff is the co-founder and creative visionary behind the company that bears her name. Rebecca joins Adam to share her entrepreneurial journey and best lessons learned along the way. Rebecca and Adam discuss a wide range of topics: unlocking creativity; marketing and branding; growing and scaling; leadership; managing failure; fashion; working with family; and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former P.F. Chang’s CEO Michael Osanloo | Michael Osanloo was the CEO of P.F. Chang’s, a billion-dollar restaurant chain with more than 300 locations around the world. Michael is the CEO of Portillo’s, which has expanded rapidly under his leadership and is valued at over a billion dollars. Michael joins Adam to share his journey and his best lessons and advice. Michael and Adam discuss a wide range of topics: leadership, career development, decision-making, customer-centricity, hiring, culture, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Former Snowflake CEO Bob Muglia | Bob Muglia played a key role in building two of America’s leading technology companies. Bob was the CEO of Snowflake, valued today at more than $50 billion, and previously ran a $17 billion division of Microsoft. Bob joins Adam to share his journey and his best lessons and advice. Bob and Adam discuss a wide range of topics: leading people and teams, hiring and motivating talent, what leaders should understand about AI and big data, lessons learned from Bill Gates and Steve Ballmer, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Grubhub Co-Founder Mike Evans | The rare entrepreneur to take a startup from idea to IPO, Mike Evans is the co-founder of Grubhub, a multibillion business that has changed the way that millions of people order their meals. Mike joins Adam to share his journey and best lessons learned along the way. Mike and Adam discuss a wide range of topics: entrepreneurship, leadership, innovation, customer acquisition and sales, growth and scale, defining and attaining success, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Ja Rule | Ja Rule is one of the most successful rappers of all time. Ja joins Adam to share his journey and his best lessons learned along the way. Ja and Adam discuss a wide range of topics, including navigating life’s ups and downs, leadership, entrepreneurship, mentorship, creativity, failure, developing confidence, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Madison Reed Founder and CEO Amy Errett | Amy Errett is the founder and CEO of Madison Reed, which disrupted the hair coloring market and has serviced more than 5 million customers since its inception. Amy joins Adam to share her journey and her best lessons and advice. Amy and Adam discuss a wide range of topics: personal and professional discovery and development, leadership, building winning teams and cultures, diversity and inclusion, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Movie Producer Chris Bender | Chris Bender has produced countless movies and several movie franchises - including The Hangover and American Pie trilogies - that have enjoyed great success among audiences. Chris joins Adam to share his journey, lessons learned and best advice. Chris and Adam cover a wide range of topics, from breaking into and excelling in the entertainment industry to managing disruption and leading in today’s landscape. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: New Mountain Founder and CEO Steve Klinsky | A pioneer in the world of private equity and member of the Forbes 400, Steve Klinskly co-founded Goldman Sachs' buyout group, was an early partner at Forstmann Little, and is the founder and CEO of New Mountain Capital, which has deployed more than $30 billion. Steve joins Adam to share his journey and best advice. Steve and Adam discuss the evolution of the industry and how to succeed in it; leadership, hiring, culture, and growth; risk-management and decision-making; and how to pay it forward. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: PEAK6 Co-Founder Jenny Just | A self-made billionaire, Jenny Just is the co-founder and managing director of PEAK6, a multi-billion dollar financial services and technology company. Jenny joins Adam to share her journey and her best lessons and advice. Jenny and Adam discuss a wide range of topics: entrepreneurship, leadership, decision-making, risk management, investing, poker, managing personal and professional relationships, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Pure Storage Co-Founder John Colgrove | John Colgrove is the co-founder of Pure Storage, which disrupted the way companies store data. Pure Storage is valued at more than $10 billion and has more than 4,200 employees and operations in more than 30 countries. John joins Adam to share his journey and best lessons and advice. John and Adam discuss a wide range of topics: entrepreneurship, ideation, creativity, vision, growth and scale, leadership, culture, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Reebok Co-Founder Joe Foster | Joe Foster is the co-founder of Reebok, one of the best-known and most successful sportswear companies of all time. Joe joins Adam to share his journey and his best lessons and advice. Joe and Adam discuss a wide range of topics: entrepreneurship, growth and scale, expanding internationally, leadership, marketing, branding, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Software Pioneer Mitch Kapor | Mitch Kapor is the founder of Lotus and the creator of Lotus 1-2-3, the "killer application" that led to the widespread adoption of the personal computer in the business world. Mitch is also the co-founder of the Mozilla Foundation - best known for developing the web browser Firefox - and is a leading technology investor. Mitch joins Adam to share his journey and best lessons and advice. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Therabody Founder Jason Wersland | Dr. Jason Wersland is the founder of Therabody and the inventor of the Theragun. Jason joins Adam to share his journey and his best lessons and advice. Jason and Adam discuss a wide range of topics: entrepreneurship, leadership, innovation, team-building, trust, growth and scale, mission, marketing, wellness, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Warby Parker Co-Founder Neil Blumenthal | Neil Blumenthal is the co-founder and co-CEO of Warby Parker, a multibillion-dollar business that disrupted the world of eyewear. A model in social entrepreneurship, Warby Parker is a leader in the direct-to-consumer space. Neil joins Adam to discuss his entrepreneurial journey and best lessons learned along the way. Neil and Adam discuss a wide range of topics: entrepreneurship, social entrepreneurship, teamwork, leadership, marketing, branding, retailing, hiring, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
Management essentials
| Course Name | Description | Partner |
|---|---|---|
| 4 Pathways to Managing Millennials | There is a lot of grumbling about the challenges in hiring and managing millennials (people born between 1980 – 2000). Peter Quarry makes helpful suggestions to Eve Ash about appreciating their unique strengths, engaging them through a meaningful purpose, understanding what motivates them and above all, giving them a say. | BizLibrary |
| 5 Clear Signs It's Time for You to Fire a Toxic Employee | Deciding to terminate any employee—even a toxic employee—is difficult under most circumstances. There’s always a little piece of most managers that truly hopes and believes they can turn bad behavior around. They’ll counsel, coach and discipline to the best of their abilities, but eventually, a decision has to be made. Keep in mind, this is a business decision. It should be the last resort, but when an employee who’s been given every chance to succeed is negatively impacting your team and the company, it’s time to let hem go. | BizLibrary |
| A Manager’s Guide to Attendance Issues | Welcome to “A Manager’s Guide to Attendance Issues,” a video lesson intended to help managers enforce attendance policies. This lesson offers general tips on how to address attendance issues, then explains how to respond to more specific attendance scenarios. In particular, it describes what managers should do when they get a last minute call-in, when employees are perpetually late, and when an employee is a no-call/no-show. Finally, the lesson discusses how to firmly enforce policies to encourage compliance across the board. | BizLibrary |
| Accountability Overview for Managers | Welcome to the “Accountability Overview for Managers” video lesson designed to describe the accountability process as it applies to managers. This lesson focuses on how managers can create a culture of accountability. From helping viewers think critically about how their organization responds to behavior to providing tips on how to lead an accountable team, this lesson focuses on accountability as a cultural value. Viewers will also learn how to prepare their organization for this cultural change without giving employees the wrong idea of what it means to be accountable. Ultimately, the learner will have a better understanding of how to embed accountability into their organization as a manager. | BizLibrary |
| Avoid Making the 8 Ultimate Delegation Mistakes | Delegating is an important part of being a manager. But, it can be tricky if you aren’t able to let it go. Most employees can’t stand it when you hand them something to do and hover nearby to see how it’s going. But, in your mind, you’re doing the right thing. After all, what if the employee fails to do it right? You’re pretty sure you could do it better and that would make you more comfortable. Careful … you’re committing one of the 8 ultimate delegation mistakes! | BizLibrary |
| Being the Bearer of Bad News | Welcome to the “Being the Bearer of Bad News” video lesson intended to help you break bad news to any audience. The viewer will learn the steps to take to effectively deliver the bad news and tips to make sure your conversation goes as smoothly as possible. No one wants to be the one to break unfortunate news, but after watching this lesson, the learner should feel confident they’ll be able to handle any tough conversation. | BizLibrary |
| Chain of Command Fundamentals | Welcome to the “Chain of Command Fundamentals” video lesson intended to provide background information on the workplace chain of command. This lesson, which is the first of two in the “Maintaining an Effective Chain of Command” series, defines “chain of command” and discusses the history of command and control management. Viewers will also learn about the advantages and disadvantages of both command and control and people-centered leadership styles. | BizLibrary |
| Common Mistakes of Managers | Welcome to ‘Common Mistakes of Managers,’ a video lesson that describes how you can derail your own career as a manager through ten common errors. This lesson is the final of four in the ‘Management Basics’ video course meant to lay the foundation for understanding what it means to be and succeed as a manager in any organization. Do you over-manage your employees? Have you ever been accused of being too dependent on others? If so, chances are, you might be a derailer. Derailers are managers who make mistakes that hold them back and prevent them from arriving at the top of their organizations. What’s keeping you from arriving? Check out this video lesson to find out. | BizLibrary |
| Drive for Results as a Management Competency | Welcome to the “Drive for Results as a Management Competency” video lesson, which describes how managers can achieve optimal success by taking personal ownership of performance, constantly improving over time, and pushing boundaries to achieve higher results. This one-off lesson starts by explaining what drive for results entails and describing the role of the manager in achieving organizational goals. In addition, this lesson highlights key skills managers must master to develop drive for results as a management competency. | BizLibrary |
| Effective Delegation: Authoring Up | Welcome to the “Authoring Up” lesson, which introduces a different way to approach managers can approach their own managers with proactive recommendations. This lesson is the sixth of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing this lesson, leaders will understand they need to bring a point of view to meetings with their manager to clarify what's needed to succeed. | BizLibrary |
| Effective Delegation: Authoring Up Warnings & Traps | Welcome to the “Authoring Up Warnings & Traps” lesson, which looks at how some common assumptions about managers can lead to issues in the Authoring Up role. This lesson is the seventh of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, managers will be aware of how to avoid the most common traps they may encounter while interacting with their manager in the Author role. | BizLibrary |
| Effective Delegation: Coaching Techniques & Providing Feedback | Welcome to the “Coaching Techniques & Providing Feedback” lesson, which includes suggestions for how to make the most of your Editor role with your employees. This lesson is the eighth of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, learners will understand the need to acknowledge good work, build success, prioritize, and motivate their teams. | BizLibrary |
| Effective Delegation: Course Summary & Call to Action | Welcome to the “Course Summary & Call to Action” lesson, which summarizes the main points of the course and challenges leaders to keep the concept of Author vs. Editor going in their organization. This lesson is the last of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, leaders will be prepared to use the concept of Author vs. Editor and be equipped with practical next steps. | BizLibrary |
| Effective Delegation: Editor Warnings & Traps | Welcome to the “Editor Warnings & Traps” lesson, which addresses the possible issues that could arise from the transition to Editor. This lesson is the fifth of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, managers will understand how to respond to employees who are resistant to the Editor shift, and how to accept the loss of control. | BizLibrary |
| Effective Delegation: How to Maintain an Author vs. Editor Mindset | Welcome to the “How to Maintain an Author vs. Editor Mindset” lesson, which explores where leaders can expect pushback and how to address it. This lesson is the 10th of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, learners will be able to spread the concept of Author vs. Editor and lead by asking questions. | BizLibrary |
| Effective Delegation: Introduction | Welcome to the “Introduction” lesson that includes some basic information about the concepts this course will cover. This lesson is the first of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing this lesson, learners will be prepared to face the challenges of leading with the understanding that becoming an effective delegator is a precious resource for saving time. | BizLibrary |
| Effective Delegation: Knowing When & How to Author | Welcome to the “Knowing When & How to Author” lesson, which reinforces the idea that leaders should Author 20 percent of the time. This lesson is the ninth of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, managers will understand the situations that require them to take on the Author role, such as when communicating strategy and culture, onboarding, and emergencies. | BizLibrary |
| Effective Delegation: Shifting from Author to Editor | Welcome to the “Shifting from Author to Editor” lesson, which helps managers transition from Authors to Editors by outlining how to communicate new expectations to their teams. This lesson is the fourth of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, learners will be familiarized with how to communicate what tasks they will stop, start, and expect others to do to ensure a smooth shift from Author to Editor. | BizLibrary |
| Effective Delegation: The Concept: Author vs. Editor | Welcome to the “The Concept: Author vs. Editor” lesson that introduces the idea of distinct Author and Editor roles. This lesson is the third of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, learners will understand that Editors are coaches, Authors are proactive critical thinkers, and managers should occupy the Editor role 80 percent of the time. | BizLibrary |
| Effective Delegation: Why Leaders Struggle with Their Roles | Welcome to the “Why Leaders Struggle with Their Roles” lesson, which explores reasons leaders have trouble allowing their team to be self-sufficient in their work. This lesson is the second of 11 in the “Expert Insights: Effective Delegation with Brandon Smith” course, which applies the concept of Author and Editor roles that leaders can use to coach, develop, and delegate to their teams. After viewing, learners will have a better understanding of the impact of every project being urgent and falling into the hero trap. | BizLibrary |
| Essential Management Skills | Welcome to ‘Essential Management Skills,’ a video lesson that covers the variety of skills necessary to be an effective manager. This lesson is the third of four in the ‘Management Basics’ video course meant to lay the foundation for understanding what it means to be and succeed as a manager in any organization. You need to know the ins and outs of how your industry works, and you also need to be able to communicate clearly with all your employees. You need to be able to motivate and encourage your employees, and you also need to be able to think critically about how you can improve your current processes. From technical skills to motivational techniques, this lesson explains the importance of being well-rounded as a leader. | BizLibrary |
| Evolution of Management Theory | Welcome to the ‘Evolution of Management Theory’ video lesson meant to elucidate the history of the field of management training and how we think about the purpose of manager in general. This lesson is the first of four in the ‘Management Basics’ video course meant to lay the foundation for understanding what it means to be and succeed as a manager in any organization. There have been four significant movements in management over the last century or so, from a focus on science to a focus on people. All three of these movements play an integral role in how we conceive modern management. | BizLibrary |
| Expert Insights: Effective Delegation with Brandon Smith | Welcome to the “Expert Insights: Effective Delegation with Brandon Smith” course, which focuses on the concept of Author and Editor roles that managers can use to develop their teams and work more efficiently with their own managers. Brandon is an executive coach and author dedicated to acknowledging—and overcoming—the challenges leaders face with communication. This course, comprising 11 lessons, dives into the Author role, which supports leadership positions, and the Editor role, which is a coaching and feedback role. After viewing, learners will understand how they can delegate to their teams in a way that encourages agency while also offering meaningful feedback and motivation. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Successful Middle Management with Scott Mautz | Welcome to the “Expert Insights: Successful Middle Management with Scott Mautz” course designed to teach viewers how to thrive as employees and leaders. This course, comprising 14 lessons, provides tips and steps for navigating the working world while managing from the middle. A middle manager is anyone who has a boss, is a boss—or aspires to be a boss—and must lead up, down, and across the organization to be effective in their role. In this experience, learners will be guided through topics, such as flexibility, collaboration, coaching, and feedback. By the end, expect to walk away with more than just the mindset of a middle manager but the skills to actually be one. This course draws, in part, from the book Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization, copyright John Wiley & Sons. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Workplace Mental Health for Managers with Michael Wellington | Welcome to “Expert Insights: Workplace Mental Health for Managers with Michael Wellington,” a video course meant to shed light on how to support employees’ mental health in the workplace. Throughout this six-part course, you’ll learn the basics of workplace mental health from subject matter expert Michael Wellington, the founder of Birdies for Bipolar and author of “Birdies, Bogeys, and Bipolar Disorder: The Fight against Mental Illness on and off the Green.” First, you’ll discover Michael Wellington’s personal story as a successful person living with bipolar disorder. Then, you’ll examine common mental health disorders and learn about treatment options and coping skills. While viewing this course, you’ll also learn how to create a supportive and accommodating workplace that promotes strong mental health among employees. Ultimately, you should understand that, in order to be effective in discussing mental illness, you need to know the truth about mental health and recognize what needs to be accomplished for an employee to live in a healthy place. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Four Common Barriers to Recognition | Welcome to the ‘Four Common Barriers to Recognition’ video lesson meant to analyze the major obstacles for leaders when providing recognition and how they can overcome them. This lesson is the final of four in the ‘Motivating Employees with Recognition’ video course meant to describe the importance of recognition for improving employee morale and work performance. Most of the roadblocks for leaders are mental—they don’t THINK they have enough time or budget to devote to recognizing employees. It turns out, these leaders just have a misconception about the expectations for providing recognition. By reframing how they think about recognition, they will feel inspired to do their part motivating employees with meaningful recognition. | BizLibrary |
| Four Levels of Management | Welcome to the ‘Four Levels of Management’ video lesson meant to describe the different layers of management that exist within an organizational structure. This lesson is the second of four in the ‘Management Basics’ video course meant to lay the foundation for understanding what it means to be and succeed as a manager in any organization. At the very top, there are executives who must focus on the big picture. At the bottom, you have the supervisors, or frontline managers, who must be effective coaches for their team members. And, there’s everything in between. From this lesson, viewers will come to understand the importance of each level of management in the broader scheme of the organization. | BizLibrary |
| Handling a Complainer | Working with complainers can be really draining. In this course, psychology expert Peter Quarry, provides practical tips for handling complainers which include acknowledging their concerns and offering positive suggestions, and if that fails, a strategy that may surprise you. Showing empathy and putting forward positive solutions is the best way to manage most complainers. However, if they persist, and especially if you work with them, they are best ignored as what they really seek is attention. When you don’t react, there’s no payoff. Learning Objectives Apply some effective methods for handling complainers Acknowledge their concern Demonstrate empathy Outline positive suggestions and follow up with actions Change your approach if complaints persist – ignore the complainer Don’t reward chronic complainers with attention | BizLibrary |
| Harnessing Self-Discipline: Empowering Employees | Strong workplace teams thrive on self-discipline, and as a leader, you play a key role in fostering this essential trait. In "Harnessing Self-Discipline: Empowering Employees," you'll explore what self-discipline is, why it’s crucial for employees, and how it contributes to a more productive and accountable workplace. Most importantly, you'll gain practical strategies and actionable steps to encourage self-discipline among your employees, fostering a culture of responsibility, focus, and long-term success. | BizLibrary |
| How to Hold Someone Accountable | While people might see accountability as negative, it has the effect of improving behaviors and outcomes. Peter Quarry tells Eve Ash accountability can be achieved through preparedness to set expectations and goals, using accurate information and the right tone of voice, willingness to be collaborative, while seeking and giving feedback. | BizLibrary |
| Interview Questions Every Manager Should Know by Heart…and Ask! | It’s spring! That time of year when colleges, universities, trade schools and community colleges across this great nation of ours release a fresh new crop of graduates eager to start working full time and pay off those student loans (you know … around the year 2075!). Many of them will be popping up during your hiring search to fill spots in your office. So … do you know what interview questions to ask them? | BizLibrary |
| Lead Now: Delegating | Delegation is more than a skill—it’s a strategic tool that drives team performance, productivity, and morale while enhancing your leadership success. This module uses inspiring analogies, like a snake stretching to swallow an egg, to highlight how individuals can rise to challenges when given the opportunity. Learn how to “let go of the ball,” empower your team, and avoid micromanaging while ensuring tasks align with broader organizational goals. By delegating effectively, you foster professional growth, achieve strategic goals, and deliver excellence. Set the stage for success—for yourself, your team, and your organization. Everyone wins when you delegate and empower! | BizLibrary |
| Leadership and Empowerment | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. It comprises six video lessons that describe what empowerment is, ways to prepare your organization for the effort, and how to implement empowerment initiatives successfully. After completing this course, the viewer will be able to create a workplace culture of empowered employees. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Leadership and Empowerment (Part 1 of 6): Engagement, Delegation, and Empowerment | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. This lesson, "Engagement, Delegation, and Empowerment," is the first of six. It explains how empowerment fits in with employee engagement and the delegation of work responsibilities. | BizLibrary |
| Leadership and Empowerment (Part 2 of 6): Common Empowerment Misconceptions | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. This video lesson, "Common Empowerment Misconceptions," is the second in a series of six. It describes how empowering employees incorrectly can raise valid business concerns; empowering employees successfully, however, leads to great business results. | BizLibrary |
| Leadership and Empowerment (Part 3 of 6): Understanding Empowerment | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. This video lesson, "Understanding Empowerment," is the third of six. From it, the viewer will learn how the right level of empowerment can help streamline processes. To have highly motivated, satisfied, and engaged employees, they need to be empowered to do their job efficiently. | BizLibrary |
| Leadership and Empowerment (Part 4 of 6): Preparing for Empowerment in Your Organization | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. This video lesson, "Preparing for Empowerment in Your Organization," is the fourth in a series of six. From it, the viewer will learn how to prepare their employees for the empowerment initiative. The tips include sharing the vision, getting employee-buy-in, and instituting bottom-up communication. | BizLibrary |
| Leadership and Empowerment (Part 5 of 6): How to Implement Empowerment | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. This video lesson, "How to Implement Empowerment," is the fifth in a series of six. From it, the viewer will learn the importance of providing clear directions and expectations regarding empowerment and methods for preventing failure during implementation. | BizLibrary |
| Leadership and Empowerment (Part 6 of 6): Why Empowerment Fails | Welcome to the "Leadership and Empowerment" video course meant to show leaders how to empower their employees in order to increase productivity, engagement, and customer satisfaction. This video lesson, "Why Empowerment Fails," is the final in a series of six. It explains how empowerment can fail if leaders don’t fully support the initiative or question employees’ decisions. By knowing these common mistakes, leaders can ensure that their organization’s empowerment initiative is successful. | BizLibrary |
| Leadership Toolkit: Delegation | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Delegation,” explains how to delegate tasks to other people correctly as a leader. From this lesson, viewers will gain an understanding of the entire delegation process from figuring out what tasks to delegate to holding themselves accountable for the tasks’ completion. Because leaders are so busy dealing with high-level issues, strategic thinking, and meaningful deadlines, delegation is a critical skill for leaders to master. | BizLibrary |
| Leadership Toolkit: Empowerment | Welcome to the “Leadership Toolkit,” a series of video lessons covering everything you need to know about being an effective leader for your employees. This lesson, “Leadership Toolkit: Empowerment,” explains what empowerment is and how to implement it properly in your organization. For instance, you’ll learn about the importance of getting employee buy-in and being clear about who will be doing what. By following these tips, you’ll understand how to leverage empowerment productively so you can maximize your employees’ potential. | BizLibrary |
| Leadership: Support Autonomy | Watch how autonomy -- giving people more control over their work -- leads to more productive, invested employees. Micromanaging, in contrast, stifles work flow and creativity. This content is also translated in Spanish. | BizLibrary |
| Leadership: Why Employees Need Autonomy | Watch how autonomy creates employee investment in a project, while micromanaging has the opposite effect. See a star employee thrive when given true autonomy. This content is also translated in Spanish. | BizLibrary |
| Making Recognition Count | Welcome to the ‘Making Recognition Count’ video lesson meant to describe the three qualities that are essential for providing meaningful recognition. This lesson is the third of four in the ‘Motivating Employees with Recognition’ video course meant to describe the importance of recognition for improving employee morale and work performance. From this lesson, leaders will learn how to tailor their recognition to their individual employees in a way that truly resonates. That way, the recognition they provide will be meaningful and have a great impact. | BizLibrary |
| Management Basics | Welcome to the ‘Management Basics’ video course meant to lay the foundation for understanding what it means to be and succeed as a manager in any organization. This course comprises four video lessons that provide an overview of management theory, describe the different managerial levels, and explain a variety of leadership do’s and don’ts. After completing this course, learners will have a greater appreciation for how far management training has progressed in the last century, as well as a greater understanding of what it takes to be an effective manager. If you’re a leader, or have aspirations to become one, this is the course for you. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Management: How to Deal With Problems at Work | When a work problem occurs, don't just look for someone to blame, which often has a negative effect. Instead, focus on solving the problem. This content is also translated in Spanish. | BizLibrary |
| Management: How to React to Mistakes | Watch how a manager learns to use mistakes as an opportunity for teaching -- instead of an opportunity for just getting angry. This content is also translated in Spanish. | BizLibrary |
| Management: Reacting to Bad News | When bad news hits, this leader at first avoids the issue. He later recognizes that confronting the news head-on and sharing it with his team can become a defining moment for a great leader. This content is also translated in Spanish. | BizLibrary |
| Managing Employees: Handling a Situation With a Colleague and Friend | This is a branching scene that takes place in a hospital. You are the Unit Director. One of your nurses brings an issue to your attention involving a trusted colleague and friend. You now need to decide how to address the issue. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Managing Employees: Helping an Employee In Need | This is a branching scene that takes place in a corporate conference room during the weekly meeting. One of the employees, James, is very late to the meeting and struggling with work. The supervisor talks with him after the meeting to figure out what is going on, and how he can help. James mentions an issue with his arm. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Managing Employees: Managing Transitioning Military | This is a branching scene that takes place in the office where Gary is a supervisor, training newly hired managers. He’s noticed that Michael, a new hire who is former military, doesn’t seem to be fitting in with his co-workers. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Managing Offsite Teams | This course, "Managing Offsite Teams," offers guidance to managers supervising employees who work independently at client locations. Comprising three lessons, this course will dive into the details of effective communication with considerations for worksite locations and needs. You'll also explore the key responsibilities for managing offsite teams and building working relationships with your employees. By the end of this course, you'll be equipped to take on performance management and accountability with your offsite employees. | BizLibrary |
| Managing Offsite Teams: Communication and Coaching | This lesson, "Communication and Coaching," will provide some guidance on establishing clear communication with offsite employees and the methods you should use. This lesson is the second of three in the "Managing Offsite Teams" course, which details how managers can best approach communication, prioritization, coaching, and performance management with employees who work at client locations. You'll learn that each employee needs coaching tailored to their specific needs, and some tips on respecting employee privacy during tough conversations. | BizLibrary |
| Managing Offsite Teams: Ensuring Accountability | This lesson, "Ensuring Accountability," will explore the benefits of company-wide policies that set expectations, ways to measure success, and how to quantify those requirements. This lesson is the last of three in the "Managing Offsite Teams" course, which details how managers can best approach communication, prioritization, coaching, and performance management with employees who work at client locations. You'll learn when it is appropriate to hold employees accountable and how to pair accountability with performance management. | BizLibrary |
| Managing Offsite Teams: The Manager's Role | This lesson, “The Manager's Role," will outline key manager responsibilities for those leading offsite teams. This lesson is the first of three in the "Managing Offsite Teams" course, which details how managers can best approach communication, prioritization, coaching, and performance management with employees who work at client locations. You'll learn how building trust with employees enables you to lead by example and set them up for success when they work independently. | BizLibrary |
| Managing the Five Generations | Welcome to the “Managing the Five Generations” video lesson which is intended to teach learners about the five different generations currently in the workforce and best practices to effectively manage them together. This might be the first era in history where five generations of workers come together in the workforce – how exciting! After this lesson, learners will better understand the traits of these five generations as well as tips on unifying your workforce and tapping into this unique and diverse group. | BizLibrary |
| Matrix Management | Welcome to the “Matrix Management” course that’s designed to help all levels of a company fully understand the matrix structure. This course, comprising four lessons, covers what a matrix management structure entails, general benefits, guidance for managers leading their teams, and advice for employees to successfully navigate the structure. By the end of this experience, learners will know more about how they can make the matrix management system work in their company and be fully prepared to implement it. | BizLibrary |
| Matrix Management: A Guide for Employees | Welcome to the “A Guide for Employees” lesson that gives matrix employees helpful advice for thriving in the organizational structure. This lesson is the final of four in the “Matrix Management” course, which covers what a matrix management structure entails, general benefits, guidance for managers leading their teams, and advice for employees to successfully navigate the structure. This lesson aims to help employees work better when reporting to multiple managers, while appropriately handling their workload. By the end, employees will know how they can set themselves up for success within a matrix structure. | BizLibrary |
| Matrix Management: A Transformed Management Structure | Welcome to the “A Transformed Management Structure” lesson that briefly explains what the matrix management structure is and how it works. This lesson is the first of four in the “Matrix Management” course, which covers what a matrix management structure entails, general benefits, guidance for managers leading their teams, and advice for employees to successfully navigate the structure. This lesson will go over topics, such as the general titles and types of matrix styles that businesses can implement. By the end, learners will have a foundational understanding of this organizational structure. | BizLibrary |
| Matrix Management: Benefits and Impact | Welcome to the “Benefits and Impact” lesson that helps to explain how matrix management could be helpful to companies. This lesson is the second of four in the “Matrix Management” course, which covers what a matrix management structure entails, general benefits, guidance for managers leading their teams, and advice for employees to successfully navigate the structure. By the end of this experience, learners will have four reasons why implementing matrix management into their company can be beneficial. | BizLibrary |
| Matrix Management: Using the Structure to Manage Effectively | Welcome to the “Using the Structure to Manage Effectively” lesson that provides managers in the matrix structure with a few tips for making this system work for themselves and the people they lead. This lesson is the third of four in the “Matrix Management” course, which covers what a matrix management structure entails, general benefits, guidance for managers leading their teams, and advice for employees to successfully navigate the structure. This lesson aims to help managers work better with other managers and effectively guide employees. By the end, managers will know how solid leadership can make this structure a successful experience for everyone. | BizLibrary |
| Motivating Employees with Recognition | Welcome to the ‘Motivating Employees with Recognition’ video course meant to describe the importance of recognition for improving employee morale and work performance. This course comprises four video lessons that cover topics ranging from the benefits of showing appreciation to the common barriers to providing that recognition. Throughout these lessons, leaders will come to realize why, if their business is to be successful, they can’t take their employees for granted. It’s vital that leaders take the time to recognize their employees in a personal, specific manner. This requires careful questioning and research to ensure each employee feels understood and valued. After completing this course, leaders will have the tools necessary to leverage the power of recognition and motivate their employees. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Nonprofit Organizations | Welcome to the “Nonprofit Organizations” video course meant to cover key strategies for growing and running your nonprofit so it can achieve its mission. This series comprises eight video lesson that tackle topics ranging from committee management to grant writing. If you work at a nonprofit, there’s a lot you have to consider. You need to be able to manage and organize your members, committees, and volunteers. And, you need to be able to raise money and awareness through marketing and fundraising. By completing this course, viewers will be introduced to all of those things and have a better understanding of what it takes to operate a nonprofit successfully. (Keywords: non-profit, not-for-profit) To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Nonprofit Organizations: Committee Management | Welcome to “Nonprofit Organizations: Committee Management,” a video lesson intended to describe best practices for organizing and managing the committees at your nonprofit. This lesson is the first of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. This lesson first describes several types of committees commonly used at nonprofits. Then, it goes over ways to optimize committees so they’re as productive as possible. (Keywords: non-profit, not-for-profit) | BizLibrary |
| Nonprofit Organizations: Community Service | Welcome to “Nonprofit Organizations: Community Service,” a video lesson meant to provide steps to prepare for your service project so it goes off without a hitch. This lesson is the fifth of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. In this lesson, you’ll learn several key steps for kickstarting your community service efforts. Then, you’ll learn three skills of project management that will help take your planning to the next level. Whether you’re organizing a day of volunteering or an ongoing outreach effort, there’s a lot to consider. But, by completing this lesson, you’ll be able to help make your community service a success! (Keywords: non-profit, not-for-profit, volunteer) | BizLibrary |
| Nonprofit Organizations: Fundraising | Welcome to “Nonprofit Organizations: Fundraising,” a video lesson that explains why nonprofits need to fundraise, as well as steps for doing so effectively. This lesson is the seventh of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. No matter what type of nonprofit you work at, you need money to be able to accomplish all the amazing work you do. Not only that, but nonprofits must also fundraise in order to maintain their tax-exempt status. So, in this lesson, you’ll learn key strategies for raising money—from setting the goal to saying thank you to your donors. (Keywords: non-profit, not-for-profit, donations) | BizLibrary |
| Nonprofit Organizations: Grant Writing | Welcome to “Nonprofit Organizations: Grant Writing,” a video lesson intended to describe how to compose a compelling grant proposal to raise money for your nonprofit. This lesson is the fourth of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. From this lesson, you’ll learn about how to identify possible grants to apply for, as well as how to prepare for the application itself. Then, this lesson describes steps for composing the grant itself. (Keywords: non-profit, not-for-profit, fundraising) | BizLibrary |
| Nonprofit Organizations: Managing and Retaining Volunteers | Welcome to “Nonprofit Organizations: Managing and Retaining Volunteers,” a video lesson that explains how to oversee and engage volunteers so they stick around for the long haul. This lesson is the third of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. In today’s day and age, time is money, and it can be difficult to retain volunteers. So, this lesson describes key strategies for managing volunteers so they can do their work effectively. And, it goes over best practices for empowering volunteers so they want to continue providing you their service. (Keywords: non-profit, not-for-profit, management, community service, empowerment) | BizLibrary |
| Nonprofit Organizations: Membership Management | Welcome to “Nonprofit Organizations: Membership Management,” a video lesson that describes how to set up your membership program, as well as how to manage member information for your benefit. This lesson is the final of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. From acquiring members to tracking data, nonprofits have to stay organized to be effective. And, having an official membership program can help you get your message out there while also providing your members insider perks. By watching this lesson, you’ll have the tools to do just that! (Keywords: non-profit, not-for-profit) | BizLibrary |
| Nonprofit Organizations: Recruiting Volunteers | Welcome to “Nonprofit Organizations: Recruiting Volunteers,” a video lesson meant to explain how to attract volunteers so that you can accomplish what you set out to do. This lesson is the second of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. From identifying your volunteer needs to advertising for the positions, there are many steps in the volunteer recruitment process. By watching this lesson, you will be in a great place to start! (Keywords: non-profit, not-for-profit) | BizLibrary |
| Nonprofit Organizations: Unpaid Internships | Welcome to “Nonprofit Organizations: Unpaid Internships,” a video lesson intended to help nonprofits create a formal internship program and remain compliant with the law. This lesson is the sixth of eight in the “Nonprofit Organizations” video course, which covers key strategies for growing and running your nonprofit so it can achieve its mission. First, this lesson describes how to gauge who the primary beneficiary is in the employer-intern relationship. Then, it goes through several steps for establishing a successful program for unpaid interns. However, this is not official legal advice, so contact a lawyer who specializes in this type of labor law for more information. (Keywords: non-profit, not-for-profit, Department of Labor, DOL, Fair Labor Standards Act, FLSA) | BizLibrary |
| Steering Clear of Discrimination as a Manager | Welcome to the “Steering Clear of Discrimination as a Manager” video lesson intended to describe the importance of being fair in all you do as a manager and how you can avoid discriminatory behavior. Discriminatory behavior can manifest in many ways in the workplace, and it’s illegal if it’s based on someone’s membership in or association with a protected class. All too often, it takes the form of an adverse job action performed by a manager. So, it’s critical that you’re aware of the legal landscape of discrimination to ensure you don’t do anything illegal. Plus, from this lesson, you’ll learn about best practices you can employ to monitor your behavior and ensure you always behave professionally and appropriately. (Keywords: liability, liable, compliance, EEOC, anti-harassment) | BizLibrary |
| Successful Middle Management: Creating Your Personal MAP | Welcome to the “Creating Your Personal MAP” lesson designed to assist middle managers with developing their own middle action plans (MAP). This lesson is the last of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience gives learners the key takeaways from the course and a personalized plan for leading successfully as a middle manager. Remember, the success of any organization goes as those who lead from the middle go. To do so requires having the right mindset and skillset, and the ability to lead up, down, and across an organization—managing the manager, leading direct reports, and influencing peers. | BizLibrary |
| Successful Middle Management: How to Address Employee Burnout | Welcome to the “How to Address Employee Burnout” lesson that teaches viewers how to be more responsive and helpful toward employees experiencing burnout. This lesson is the 12th of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience helps learners recognize seven signs of burnout. And viewers receive four questions to ask employees in order to understand the cause of their burnout and how to properly address it. | BizLibrary |
| Successful Middle Management: How to Disagree with Your Boss | Welcome to the “How to Disagree with Your Boss” lesson that teaches viewers how to navigate disagreements with their managers. This lesson is the sixth of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience explores three key points to disagreeing with an employer in a partnership-preserving manner. Topics include using respectful candor, discussing intent before content, and avoiding judgmental words. | BizLibrary |
| Successful Middle Management: How to Foster Compromise | Welcome to the “How to Foster Compromise” lesson that teaches viewers how to seek agreements between opposing parties. This lesson is the fourth of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience explains the Golden Rules of Compromise by discussing the five key tactics. These include establishing common bonds, establishing the law of concessions, creating “that’s right” moments, cutting off catastrophizing, and encouraging animated, not heated, debate. | BizLibrary |
| Successful Middle Management: How to Get Clear on Expectations | Welcome to the “How to Get Clear on Expectations” lesson that shows viewers how to make expectations more transparent to others. This lesson is the fifth of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. In this experience, learners will be guided through the Good to Great Grid to gain clarity on expectations from employers. And this same grid can be used to carve out expectations from and with others. | BizLibrary |
| Successful Middle Management: How to Give Great Feedback | Welcome to the “How to Give Great Feedback” lesson that guides viewers through providing effective feedback to others. This lesson is the 11th of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience used the SHARES model to break down the feedback process more easily. The SHARES acronym stands for situation, halo, articulate, result, envision, and solicit. | BizLibrary |
| Successful Middle Management: How to Give Your Boss Feedback | Welcome to the “How to Give Your Boss Feedback” lesson that helps viewers explore ways of appropriately giving feedback to their employers. This lesson is the seventh of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience references the Feedback Diamond. Like a diamond with four points, giving your boss feedback can be broken down into four key tips. Those include confirming a boss is open to feedback, getting the basics right, proceeding with bravery, and knowing that feedback isn’t the time for comparison. | BizLibrary |
| Successful Middle Management: How to Give your Boss the Support They Want | Welcome to the “How to Give Your Boss the Support They Want” lesson that helps viewers understand how to better assist their leaders. This lesson is the ninth of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience explores the six core areas a boss most values support and can directly lead to a spirit of partnership. | BizLibrary |
| Successful Middle Management: How to Handle a Bad Boss | Welcome to the “How to Handle a Bad Boss” lesson that explores how to successfully co-exist with a boss that’s hard to connect with. This lesson is the eighth of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. In this experience, learners will be given the Bad Boss Bullet Points. These are six helpful tips to assist anyone with creating a decent relationship with their leader. | BizLibrary |
| Successful Middle Management: How to Have Great Coaching Conversations | Welcome to the “How to Have Great Coaching Conversations” lesson that uses the Coaching Conversation Funnel to explore how to conduct good coaching sessions with others. This lesson is the 10th of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. In this lesson, the Coaching Conversation Funnel will guide learners through the beginning, end, and middle of a coaching conversation using the SIT method. This includes seeking to understand the employee, ironing out distortions, and triggering options to move forward. | BizLibrary |
| Successful Middle Management: Leading People You Have No Authority Over | Welcome to the “Leading People You Have No Authority Over” lesson that helps learners understand how they can still lead others without a formal title. This lesson is the 13th of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience assists viewers by providing three ways to influence others without having authority and steps for carrying out each tip. | BizLibrary |
| Successful Middle Management: Practicing the 3 Types of Flexibility | Welcome to the “Practicing the 3 Types of Flexibility” lesson which guides viewers through how to adapt to changing circumstances. This lesson is the second of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. In this experience, learners are taught the three types of flexibility—intellectual, emotional, and dispositional—and how to use each. | BizLibrary |
| Successful Middle Management: The 4 C’s of Collaboration | Welcome to the “The 4 C’s of Collaboration” lesson designed to teach viewers how to foster collaboration. This lesson is the third of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. This experience explains how to effectively collaborate using the 4 C’s—clarity of roles, community, conflict, and consideration. | BizLibrary |
| Successful Middle Management: The Mindset of the Best Middle Managers | Welcome to the “Mindset of the Best Middle Managers” lesson that guides viewers through how to think like a middle manager. This lesson is the first of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. In this experience, learners are presented with the three elements of a middle manager mindset and tips for embracing each. | BizLibrary |
| Teenage Employees | Welcome to the “Teenage Employees” video course created to help managers effectively lead and connect with adolescent workers. This course, which comprises four video lessons, outlines key steps for managing teens productively and provides a crash course on how a teenager’s brain is wired. In addition, viewers will learn how to work productively with at-risk youth, as well as mentor and motivate teenage employees. Ultimately, learners should feel confident in their ability to relate to teenage employees on a human level and help them achieve success despite their youth. | BizLibrary |
| Teenage Employees: A Guide to the Adolescent Brain | Welcome to “Teenage Employees: A Guide to the Adolescent Brain,” a video lesson that provides a high-level overview of how a teenager’s brain functions. This lesson is the second of four in the “Teenage Employees” video course created to help managers effectively lead and connect with adolescent workers. During this lesson, viewers will discover where a teenager’s brain is in terms of development and learn how that may affect their actions and emotional responses. Learners will also explore four strategies for setting teenage employees up for success based on the way their brains are wired. | BizLibrary |
| Teenage Employees: Managing Teens Effectively | Welcome to “Teenage Employees: Managing Teens Effectively,” a video lesson that provides tips for helping teen workers become high performing. This lesson is the first of four in the “Teenage Employees” video course created to help managers effectively lead and connect with adolescent workers. In this lesson, viewers will learn the value of clarifying communication, cross-training employees, supporting teens’ interests, and more. | BizLibrary |
| Teenage Employees: Mentoring and Motivating Teens | Welcome to the “Teenage Employees: Mentoring and Motivating Teens” video lesson, which highlights how you can become an amazing mentor and motivator for your youthful employees. This lesson is the last of four in the “Teenage Employees” video course created to help managers effectively lead and connect with adolescent workers. In this lesson, viewers will learn how to be positive role models who invite open communication and mutual respect by doing things such as being open-minded and pushing teens to greater heights. Then, learners will consider the value of being enthusiastic, using positive reinforcement, and having fun in motivating young employees. | BizLibrary |
| Teenage Employees: Working with At-Risk Youth | Welcome to the “Teenage Employees: Working with At-Risk Youth” video lesson intended to guide managers in working productively with teenagers who are underprivileged or at risk of negative outcomes. This lesson is the third of four in the “Teenage Employees” video course created to help managers effectively lead and connect with adolescent workers. Throughout this lesson, viewers will learn key tips for managing at-risk teens, from growing a thick skin to being as honest as possible to keeping in mind their ego. In the end, learners should understand how to supervise and manage at-risk workers to promote their mental health and help them succeed. | BizLibrary |
| The Interviewing Process | Welcome to our seven-part video course on the interviewing process! When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video course will help you put a solid process in place and provide the best interview, not just for the potential employee or yourself, but for your company as a whole. Learning objectives include understanding the psychology of hiring, documenting job requirements, determining required competencies, developing interview questions, conducting an interview, interviewing tips, and how to stay out of trouble when interviewing. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| The Interviewing Process (Part 1 of 7): Psychology of the Hiring Process | Welcome to the "Interviewing Process" video series. This is the first video lesson in a series of seven, and it discusses how to be effective in a job interview. It also covers the importance of hiring engaged people -- those who have growth potential and fit other values of the organization. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| The Interviewing Process (Part 2 of 7): Document the Job Requirements | Welcome to the "Interviewing Process" video series. This is the second video lesson in a series of seven, and it talks about how you have to get your hiring process right. Among other things, you have to know what the particular job is, how to identify competencies, and how to determine job requirements. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| The Interviewing Process (Part 3 of 7): Determine the Competencies Required | Welcome to the "Interviewing Process" video series. This is the third video lesson in a series of seven, and it discusses how to look for qualified, competent employees and how to distinguish different character traits. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| The Interviewing Process (Part 4 of 7): Develop the List of Questions | Welcome to the "Interviewing Process" video series. This is the fourth video lesson in a series of seven, and it will give you a framework for building your list of questions for each candidate. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| The Interviewing Process (Part 6 of 7): Interviewing Tips | Welcome to the "Interviewing Process" video series. This is the sixth video lesson in a series of seven, and it provides tips on how to address the candidate, how much to talk, what to talk about, and how to take good notes. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| The Interviewing Process (Part 7 of 7): Staying Out of Trouble | Welcome to the "Interviewing Process" video series. This is the seventh video lesson in a series of seven, and it gives you tips on what to ask and how to phrase questions during an interview so you can get the most out of your candidate and not get in trouble. When organizations decide to reject a prospective employee, it’s not always because the applicant was the wrong person. Sometimes it’s because it was a bad interview. As a result, managers and supervisors who don’t know how to conduct good interviews often miss out on hiring quality employees. This video series will help you put a solid process in place and will allow you to provide the best interview, not just for the potential employee or yourself, but for your company as a whole. It will be meaningful for new and existing supervisors, managers, and general HR staff. | BizLibrary |
| The Mutual Benefits of Recognition | Welcome to ‘The Mutual Benefits of Recognition,’ a video lesson meant to discuss the positive effects recognition can have throughout an organization. This lesson is the first of four in the ‘Motivating Employees with Recognition’ video course meant to describe the importance of recognition for improving employee morale and work performance. From this lesson, leaders will see how recognizing employees at all levels encourages high performance and hard work, which affects more than just their departments. Viewers will see how recognition can benefit everyone at an organization—from individual employees to the bottom line. | BizLibrary |
| Tips for Managing Older Team Members | Being in a leadership position early on in your career is exciting. But on the flip side, you can face hurdles, including learning how to manage employees who may be years older than you. Older employees are a talent pool that shouldn’t be underutilized despite the age gap. This video will provide some tips of what to do, and what not do to, when managing older team members. | BizLibrary |
| Transform Into a Star Leader | Transform into a Star Leader is a video to help you transform into a confident but humble star leader who really moves the team forward. Star leaders embody healthy contradictions, but as Peter Quarry explains, these are great for inspiring the team. Transform into a Star Leader is a video designed to help you recognize your team's needs, respond flexibility and provide (and receive) constructive feedback. | BizLibrary |
| Understanding Employee Motivation | Welcome to the ‘Understanding Employee Motivation’ video lesson meant to convey how knowing what employees value can improve how you give recognition. This lesson is the second of four in the ‘Motivating Employees with Recognition’ video course meant to describe the importance of recognition for improving employee morale and work performance. From this lesson, leaders will learn how to ask the right questions to pin down the extrinsic and intrinsic factors that motivate their employees. By acquiring this critical information, leaders will be able to better serve their employees and foster greater productivity and a positive work culture. | BizLibrary |
| Would I Work for Me? | "Would I Work For Me?" demonstrates a supervisor's behavior in realistic situations-first as a newly appointed supervisor, and then as a more experienced manager who has learned from his mistakes. Viewers will learn eight effective management skills that improve motivation, productivity, and the bottom line. This is essential training for all managers and supervisors. This content is also translated in Spanish, German, and French. | BizLibrary |
Marketing
| Course Name | Description | Partner |
|---|---|---|
| Brand Identity Mastery | Building a compelling, cohesive brand — purpose, positioning, visual identity, voice, and storytelling that create lasting emotional connections. | Mission Fuel |
| Content Marketing Strategy | A complete content marketing system — audience research, content planning, creation, distribution, and performance measurement. | Mission Fuel |
| Customer and Market Intelligence | Research methodologies and analytical frameworks for deeply understanding customers and mapping competitive landscapes. | Mission Fuel |
| Email Marketing Mastery | List building, segmentation, campaign design, automation sequences, deliverability, and performance analytics. | Mission Fuel |
| Go-to-Market Planning | A structured framework for go-to-market strategies that align teams, accelerate launches, and capture market opportunity. | Mission Fuel |
| High-Converting Product Pages | Product page design and persuasive copywriting — building trust, addressing objections, and converting browsers into buyers. | Mission Fuel |
| Image SEO Optimization | Optimizing visual assets for search — file naming, alt text, compression, structured data, and image SEO that improves rankings. | Mission Fuel |
| Marketing Analytics Foundations | Metrics, tools, and frameworks for measuring campaign performance and demonstrating clear ROI from marketing investments. | Mission Fuel |
| Marketing Fundamentals | Customer psychology, channel strategy, brand building, campaign planning, and the analytics mindset that drives results. | Mission Fuel |
| Paid Media Fundamentals | The paid advertising landscape — search, social, display, programmatic — with strategic and tactical knowledge for ROI. | Mission Fuel |
| Product Marketing Essentials | Positioning, messaging, competitive analysis, launch strategy, and sales enablement — bringing products to market successfully. | Mission Fuel |
| Social Media Marketing: Level 1 | Platform selection, content strategy, community management, and basic analytics for growing brand presence. | Mission Fuel |
| Social Media Marketing: Level 2 | Advanced targeting, influencer partnerships, paid social integration, and deep engagement analytics. | Mission Fuel |
| Website Marketing Strategy | UX, conversion optimization, content strategy, local SEO — turning websites into customer acquisition engines. | Mission Fuel |
Meetings
| Course Name | Description | Partner |
|---|---|---|
| 26 Simple Ways to Make Your Meetings More Focused (and Awesome!) | Project and Time Management nothing feels like a bigger waste of time than unproductive meetings—and when you’re the facilitator, it’s demoralizing to feel like you’ve lost control. Poor planning and facilitation not only wastes time, it even prevents the people you need from attending and participating in your meetings. It doesn’t have to be that way. | BizLibrary |
| Designing and Facilitating Training | In this program, Kylie Bell talks with Eve Ash about moving from workplace needs to designing training that both develops skills and solves problems. First, she determines whether a company is experiencing a training need or a leadership issue. She considers the training in a wider organizational context and ensures the leadership is onboard first. Her training is customized around goals and outcomes, an organization’s available time, a high degree of interactivity and tapping into people’s emotions. For the training to succeed, there must be change; this is ascertained in the post-training feedback and evaluation. | BizLibrary |
| Expert Insights: Healthy Board Meetings with Susan Leahy | Welcome to the “Expert Insights: Healthy Board Meetings with Susan Leahy" course designed to help board members learn to use parliamentary procedure to run more efficient meetings. After seeing firsthand the negative effects of dysfunctional boards, Susan founded "RobertsRulesMadeSimple.com," where she uses Robert's Rules of Order to ensure boards run equitable, productive meetings. This eight-lesson course walks learners through the fundamentals of parliamentary procedure, while presenting effective examples of motions, amendments, agendas, and discussion. After viewing, learners will understand how Robert's Rules of Order can be used to make board meetings a positive experience. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Healthy Board Meetings: Amendments and Resolutions | Welcome to the “Amendments and Resolutions” lesson, the sixth of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson outlines the functions of amendments and provides examples of discussion surrounding an amendment. After viewing, learners will be familiar with how amendments can be made and voted on to construct the best version of a main motion possible. | BizLibrary |
| Healthy Board Meetings: Committees and Bylaws | Welcome to the “Committees and Bylaws” lesson, the seventh of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. In this lesson, Susan addresses the role of standing and appointed committees, and how bylaws govern board member responsibilities. After viewing, learners will understand the advisory nature of committees and how they can use the bylaws to ensure their organization's success. | BizLibrary |
| Healthy Board Meetings: Debate and Discussion | Welcome to the “Debate and Discussion” lesson, the fifth of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson outlines the basic rules for rigorous, respectful debate of business items on the meeting agenda. After viewing, learners will understand the importance of maintaining a focus on the motion on the floor while offering discussion to save everyone's time and energy. | BizLibrary |
| Healthy Board Meetings: Meeting Agenda and Procedures | Welcome to the “Meeting Agenda and Procedures” lesson, the third of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson introduces how business and information items are dealt with in a board meeting agenda. After viewing, learners will understand which agenda items require the use of Robert's Rules of Order and the standard segments of a business meeting. | BizLibrary |
| Healthy Board Meetings: Motions and Voting | Welcome to the “Motions and Voting” lesson, the fourth of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson breaks down how a motion is just a question, and the debate and voting procedures surrounding business items. After viewing, learners will be familiar with the types of main motions, subsidiary motions, and incidental motions and their roles in the meeting environment. | BizLibrary |
| Healthy Board Meetings: The Goal of the Program | Welcome to the “The Goal of the Program” lesson, the first of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson makes the case for using Robert's Rules of Order in board meetings to create a healthy board dynamic. After viewing, learners will understand the importance of advocating for the culture of their board to be a place of learning, order, and efficiency. | BizLibrary |
| Healthy Board Meetings: The Rhythm of Robert's Rules | Welcome to the “The Rhythm of Robert's Rules” lesson, the final of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson includes another example of a board meeting using Robert's Rules of Order to boost board members' confidence and familiarity with the procedures. After viewing, learners will understand the importance of refining their understanding of parliamentary procedure and the motivation behind Susan's passion for healthy board dynamics. | BizLibrary |
| Healthy Board Meetings: Who Is Robert and Why Do We Follow His Rules? | Welcome to the “Who Is Robert and Why Do We Follow His Rules?” lesson, the second of eight in the “Expert Insights: Healthy Board Meetings with Susan Leahy” course, which offers board members the means to run fair, productive meetings using the fundamentals of parliamentary procedure. This lesson introduces the history of Henry M. Robert's book Robert's Rules of Order and its use in governance for over a century. After viewing, learners will be aware of the factors that have contributed to Robert's Rules of Order's popularity, authority, and longevity. | BizLibrary |
| How to Run Good Meetings That Don't Suck | Most of us hate meetings. But, if we’re honest, good meetings are a vital link to making sound business decisions. Bringing together just the key players, armed with the right information is key. If you can do that, you will make the best, most informed, decisions possible. | BizLibrary |
| Lead Powerful Meetings | Enhance meeting productivity and efficiency by making the process simple and impactful. Discover strategies to keep meetings focused, efficient, and productive. Learn how to prepare, lead, and follow up effectively—ensuring every meeting drives value and delivers results. | BizLibrary |
| Lead Powerful Meetings: Clarify Decision-Making Roles | Ensure every meeting leads to action by clarifying decision-making roles. Stop delays and keep projects moving forward. | BizLibrary |
| Lead Powerful Meetings: Lead with Questions | Transform your meetings from passive updates to active problem-solving by leading with strategic questions. | BizLibrary |
| Lead Powerful Meetings: Make Messages Impactful | Stop wasting time with unfocused discussions. Learn how to communicate concisely for meetings that drive real action. | BizLibrary |
| Leading Engaging Zoom Meetings | Maximize your meetings with Zoom The future is here and meeting virtually will be used more and more, especially as people find better ways, like Zoom, to keep meeting interesting and engaging. Meeting virtually doesn’t have to be boring talking heads on a screen! If you know how to use the tools Zoom provides, you can lead engaging meetings where everyone can participate. This course takes you through the settings you’ll need to begin and the basics for sharing your screen. You will learn about creating, using, and saving whiteboards for future reference and using polls and annotation to elicit feedback. Then it moves into more complex meeting structures like breakout rooms for small groups to collaborate - that you can visit and communicate with. It ends with guidelines, exercises, and games that be used virtually to heighten interest, participation and engagement. This course contains the basics and more, including: • Establish the appropriate settings for engaging meetings. • Sharing a presentation from a desktop, laptop, or tablet. • How to use and navigate the whiteboard and save it for future reference and learn how to use it in breakout rooms. • Explaining annotation and encouraging learners to use it. • How to create, launch, and share a poll then generate a report on the results. • Assigning breakout rooms, set options, and communicate with them. • Guidelines, exercises, and games that can heighten engagement. | BizLibrary |
| Leading Engaging Zoom Meetings - Assigning Breakout Rooms | Using breakout rooms for collaboration and small group discussion. | BizLibrary |
| Leading Engaging Zoom Meetings - Best Practices | Ice breakers and best practices. | BizLibrary |
| Leading Engaging Zoom Meetings - Creating a Poll | How to create, launch, manage, and share polls and the preparation required. | BizLibrary |
| Leading Engaging Zoom Meetings - How to Use the Whiteboard in Breakout Rooms | Assigning breakout rooms, set options, and communicate with them. | BizLibrary |
| Leading Engaging Zoom Meetings - Introduction | Understanding the scope of this course. | BizLibrary |
| Leading Engaging Zoom Meetings - Managing Breakout Rooms | Managing and visiting assigned breakout rooms. | BizLibrary |
| Leading Engaging Zoom Meetings - Setting up for Success | The settings and features available for a successful meeting. | BizLibrary |
| Leading Engaging Zoom Meetings - Sharing the Screen | Opening and sharing the screen and the various choices available. | BizLibrary |
| Leading Engaging Zoom Meetings - Using Annotation | How annotation is used by attendees. | BizLibrary |
| Leading Engaging Zoom Meetings - Using the Whiteboard | The various uses of the whiteboard and the toolbar. | BizLibrary |
| Meetings: Concise and Profitable | We will learn the leader will create a brief, organized agenda. We will learn the leader will facilitate the discussion and encourage everyone to constructively participate. We will learn how the leader converts decisions into answers and plans. Meetings reflect the openness, dynamics, and self-image of the organization. It is where collective ideas transform into great projects. It is imperative that every employee knows the components of a successful meeting. If you try these suggestions, your next meeting may well be even more powerful and productive. | BizLibrary |
| Meetings: The Agenda and Minutes | We will learn how to create an effective Agenda. We will learn how to create effective Minutes. We will learn how brevity and organization creates successful meetings. Creating an agenda and keeping a meeting short and to the point has never been easier. The Agenda template in this project has been specially designed to ensure brevity and organization. The informal minutes capture the essence of the meeting and are meant to provide an outline and brief summary of what was discussed, what decisions were made, and who is responsible for taking action. Templates included. | BizLibrary |
| Meetings: The Why and When | We will learn why meetings are often counterproductive. We will learn if you should have a meeting and when. We will learn the components of a successful meeting. In the U.S. alone, 11 million formal business meetings occur every day and waste $37 billion in unnecessary meetings each year. Managers attend more than 60 meetings per month - and 37% of employee time is spent in meetings. The suggestions in this film should reduce unnecessary meetings, boost morale and productivity, and create meaningful and motivated meetings. | BizLibrary |
| Optimizing One-on-Ones as an Employee | Welcome to “Optimizing One-on-Ones as an Employee,” a video lesson meant to help you make every one-on-one with your boss productive. In this lesson, you’ll learn the importance of preparation and taking charge when it comes to your meetings with your boss. You’ll also become familiar with different topics you could discuss to help make the most of your time with your manager. From connecting on a personal level to discussing action steps, there’s a lot you should keep in mind. But, by completing this lesson, you’ll hopefully feel less daunted by the prospect of one-on-ones and be prepared to handle them all with professionalism…or at least never feel awkward in them again! | BizLibrary |
| Planning and Coordinating a Conference | Welcome to the “Planning and Coordinating a Conference” video lesson, which provides actionable tips for organizing a smooth and successful conference. In this lesson, viewers will receive a checklist for tasks to complete before, during, and after the conference to ensure everything goes well. | BizLibrary |
| Simplify Your Emails and Meetings | Use the productivity hacks embraced by the world’s most simplified companies. Learn to instantly simplify emails, meetings, and other low-value tasks so you can increase time spent on valuable work. SKILLS YOU’LL LEARN: Simplification, improved time-management, and better productivity. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify Your Emails and Meetings: Designated Decision-Maker | Don't host or attend any meeting that doesn't have one. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify Your Emails and Meetings: Establish Meeting Guidelines | Establish meeting guidelines that set boundaries and ensure successful outcomes. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify Your Emails and Meetings: Simplify Presentations | Real-world ideas for taking the power out of PowerPoint. This content is also translated in Spanish, French, and German. | BizLibrary |
| Simplify Your Emails and Meetings: Simplify Your Meetings | Spend less time in conference rooms and more time on work that truly matters. This content is also translated in Spanish, French, and German. | BizLibrary |
| Successful Meetings | We’ve all been in meetings that didn’t need to happen. We’ve all been in meetings whose entire purpose was to determine when the next meeting would be. And maybe you love wasting time like that. But we prefer wasting time on fun things. Which is why we’ve designed Successful Meetings to help you organize and execute your next meeting as flawlessly as possible. Determining who needs to attend, building a robust agenda, making sure nobody hijacks your meeting with overly elaborate stories or incessant questions – this series has it all, and then some! Designed to address both in-person and virtual meeting settings, Successful Meetings will ensure that you always stay on time and on point. And because we know you’ve had your share of boring meetings, we built this training to be as entertaining as possible. You’ll laugh so hard you might accidentally interrupt the meeting happening next door, that’s how fun this stuff is. So get ready to enjoy Successful Live (or Virtual) Meetings, another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Successful Meetings: Anatomy of an Effective Meeting | Meetings might take many different forms, but all successful meetings share the same basic elements. This course will show you what to include in your next meeting, and might also teach you something about vegetables that you never knew before. So much education in such a short video! This content is also translated in Spanish. | BizLibrary |
| Successful Meetings: Effective Time Management for Meetings | Nobody likes a pointless meeting, except maybe people who hate their jobs and are eager to find ways to waste time. But since that’s not you, this video will help you keep everyone focused and moving forward during a meeting that can’t afford to run long (which should be most of them). Want to see how to redirect long-winded people? We’ve got that covered. Want to see some amazing dance moves? We just might have some of that for you, too. This content is also translated in Spanish. | BizLibrary |
| Successful Meetings: Is a Meeting Even Necessary? | We’ve all attended our (un)fair share of pointless meetings, and we’ve all been annoyed by them. This course will help ensure that your next meeting is organized for intelligent reasons, and also that the right people are attending. You’ll also learn a killer idea for your next trade show, and maybe discover what people really do when they’re on a call they don’t think they need to be on. Have fun! This content is also translated in Spanish. | BizLibrary |
| Successful Meetings: Post-Meeting Strategies | Just because your meeting is over doesn’t mean that your job is. This short video will help you make the most of your meeting by ensuring that everyone knows what their responsibilities are and is actually making progress on them. This content is also translated in Spanish. | BizLibrary |
| Successful Meetings: Preparing for Your Meeting | When it comes to creating a successful meeting, a little preparation goes a long way. This video will show you how to create a solid agenda and help you steer clear of some of the more common problems that can derail even the most thoroughly-prepared meeting before it even gets started. Oh, and there are some computer problems in here too, which you should find fairly entertaining since they aren’t happening to you. Enjoy! This content is also translated in Spanish. | BizLibrary |
Microsoft Excel
| Course Name | Description | Partner |
|---|---|---|
| Business Charts in Excel | Create clear, dynamic charts that update automatically. Present data that speaks for itself. | XelPlus |
| Copilot for Excel | Learn to harness the power of Copilot in Excel to streamline data tasks, enhance analysis, and boost productivity. In this Bigger Brains course, you'll explore how Microsoft Copilot integrates with Excel. Kathy Jones, a Microsoft trainer with over 25 years’ experience, will demonstrate how you can use Copilot to simplify much of your work - from formatting and formulas to data visualization and analysis. You'll learn how to access Copilot, navigate its interface, and use it to apply formatting, build formulas, and troubleshoot errors. You’ll also learn how to generate charts, summarize data, and manage columns using natural language prompts—making complex tasks more intuitive and efficient. Beyond core Excel functions, you'll discover how Copilot connects with other Microsoft tools to analyze content from Outlook and OneDrive and how to apply best practices for prompt creation and data management. Whether you're new to Copilot or looking to expand your skills, this course offers practical techniques to help you work smarter with Excel’s AI-powered assistant. | BizLibrary |
| Copilot for Excel: Charts and Data Analysis | Unlock powerful data insights with Microsoft Copilot in Excel—from generating charts and pivot tables to analyzing trends and customer feedback. Whether you're a visual learner or a data strategist, Copilot helps you summarize, visualize, and interpret your data with ease, turning raw numbers into actionable intelligence. | BizLibrary |
| Copilot for Excel: Formatting | Microsoft Copilot makes Excel formatting smarter and faster—from basic text and number styling to advanced conditional formatting and multi-step rules. Whether you're applying currency formats, highlighting data trends, or using traffic light icons, Copilot simplifies complex tasks and helps you work with precision and confidence. | BizLibrary |
| Copilot for Excel: Formulas | Microsoft Copilot makes working with formulas in Excel easier than ever—whether you're calculating taxes, commissions, or complex conditional logic. From generating accurate functions to troubleshooting errors and suggesting improvements, Copilot empowers users to handle formulas with confidence and precision. | BizLibrary |
| Copilot for Excel: Introduction | Join Microsoft trainer Kathy Jones in the “Copilot for Excel” course from Bigger Brains, designed for intermediate Excel users with a Copilot license. Learn how to harness the power of AI to streamline formatting, formulas, data analysis, chart creation, and even advanced tasks like macros and Python integration—all within Excel. | BizLibrary |
| Copilot for Excel: Learning and Macros | Microsoft Copilot in Excel is more than an automation tool—it’s your intelligent guide for learning, troubleshooting, and deep analysis. From explaining formulas and generating macros to leveraging Python for advanced insights, Copilot helps users build dashboards, validate data, and apply best practices with confidence. | BizLibrary |
| Copilot for Excel: Manage Data and Integration | Microsoft Copilot simplifies data management in Excel—from cleaning up inconsistencies and sorting columns to filtering records and importing trusted web data. Whether you're organizing spreadsheets, referencing emails and documents, or building dynamic dashboards, Copilot helps you manage and analyze data with speed and accuracy. | BizLibrary |
| Copilot for Excel: Overview and Setup | Microsoft Copilot transforms research by helping you ask smarter questions, summarize complex topics, and uncover insights from both public and internal sources. Whether you're comparing trends or digging into company data, Copilot acts as your intelligent research assistant to save time and improve decision-making. | BizLibrary |
| Data Analysis with Excel (Advanced) | Advanced level: Welcome to the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This course, comprising 15 lessons, covers functions including VLOOKUP, HLOOKUP, MATCH, INDEX, and more. Viewers will also learn about various aspects of data analysis in Excel, such as formatting data properly, conditional formatting, and how to accommodate changing or updated data. This course is perfect for any professional looking to excel with their Excel-based analysis! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Data Analysis with Excel: Conditional Formatting | Advanced level: Welcome to the “Conditional Formatting” lesson which gives viewers a basic rundown of different possible visual aids in Excel. This lesson is the 14th of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. In this lesson, viewers will see how to highlight data based on different criteria, as well as create and manage rules. After viewing, learners will walk away with tips on how to make their presentations pop! | BizLibrary |
| Data Analysis with Excel: Forecast Sheets | Advanced level: Welcome to the “Forecast Sheets” lesson which walks viewers through how to create a forecast sheet in Excel. This lesson is the last of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. In this lesson, viewers will learn what a forecast sheet is, what various criteria they have control over, and how to customize their data. After viewing, learners should be able to make a forecast sheet without stress. | BizLibrary |
| Data Analysis with Excel: Formatting Data | Advanced level: Welcome to the “Formatting Data” lesson intended to explain some basic formatting tools in Excel to help make analyzing data easier. This lesson is the first of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. After viewing this lesson, learners will know how to format dates, days, decimal places, and times in Excel to help make their data analysis run that much smoother. | BizLibrary |
| Data Analysis with Excel: HLOOKUP | Advanced level: Welcome to the “HLOOKUP” lesson intended to give viewers a basic rundown of the Excel function HLOOKUP. This lesson is the 13th of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson shows viewers how to change the orientation of a data set, the difference between HLOOKUP and VLOOPUP, and what arguments are needed to use this function. After viewing, learners will understand HLOOKUP’s importance. | BizLibrary |
| Data Analysis with Excel: INDEX and MATCH | Advanced level: Welcome to the “INDEX and MATCH” lesson intended to give learners an alternative to VLOOKUP. This lesson is the 12th of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson goes over a drawback of VLOOKUP, and how to use the functions INDEX and MATCH to replace it. After viewing, learners will have an example to follow when putting this work-around into place. | BizLibrary |
| Data Analysis with Excel: Nested IF Statements | Advanced level: Welcome to the “Nested IF Statements” lesson, which gives an overview of how to use nested IF statements in Excel, as well as the IFS function as a replacement. This lesson is the fifth of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson gives examples to both nested IF statements and the IFS function as methods to achieve the same analysis. After viewing, learners will know how to use these Excel formulas. | BizLibrary |
| Data Analysis with Excel: The AVERAGEIFS Function | Advanced level: Welcome to the “The AVERAGEIFS Function” lesson intended to show how to use the Excel formula AVERAGEIFS. This lesson is the seventh of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers what information is needed to run the AVERAGEIFS function, what it does, and how to use it. After viewing, learners will have an example to follow to help them understand this useful feature. | BizLibrary |
| Data Analysis with Excel: The COUNTIF Functions | Advanced level: Welcome to the “The COUNTIF Functions” lesson, which gives viewers an example of how to use the COUNTIF and COUNTIFS functions in Excel. This lesson is the third of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers what information the COUNTIF functions need to run, what they generate, and how to use them. After viewing, learners will walk away with the skills necessary to use these formulas. | BizLibrary |
| Data Analysis with Excel: The IF Function | Advanced level: Welcome to the “The IF Function” lesson, which gives viewers a quick rundown of the IF function in Excel. This lesson is the second of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers what information the IF function needs to run, what it generates, and how to use it. After viewing this lesson, learners will have a concrete example to help them apply the IF function to their own data sets. | BizLibrary |
| Data Analysis with Excel: The IFERROR Function | Advanced level: Welcome to the “The IFERROR Function” lesson intended to give a brief rundown of the IFERROR function in Excel. This lesson is the sixth of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson goes over two examples of using IFERROR, what information is needed, and how to use this function to your advantage. Learners will walk away with the practical knowledge of this helpful Excel formula. | BizLibrary |
| Data Analysis with Excel: The SUMIF Functions | Advanced level: Welcome to the “The SUMIF Functions” lesson, which gives users of Excel a rundown of the SUMIF and SUMIFS functions. This lesson is the fourth of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers what information Excel needs to run these functions, as well as some tips to get the most of this feature. After viewing this lesson, learners will have a concrete example to guide their practice with SUMIF. | BizLibrary |
| Data Analysis with Excel: Using MATCH with VLOOKUP | Advanced level: Welcome to the “Using MATCH With VLOOKUP” lesson intended to demonstrate how to use the Excel functions VLOOKUP and MATCH together. This lesson is the 11th of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers what the function MATCH does on its own, as well as how to use it with VLOOKUP to streamline your data analysis. After viewing, learners will know how to further automate their processes in Excel. | BizLibrary |
| Data Analysis with Excel: VLOOKUP Advanced—False Argument | Advanced level: Welcome to the “VLOOKUP Advanced – False Argument” lesson intended to demonstrate how to use the Excel function VLOOKUP with the “False” argument. This lesson is the eighth of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers what VLOOKUP does, what the “False” argument means, and how to use these tools to make your job easier. After viewing, learners will have two examples to help them utilize this powerful tool. | BizLibrary |
| Data Analysis with Excel: VLOOKUP Advanced—True Argument | Advanced level: Welcome to the “VLOOKUP Advanced – True Argument” lesson intended to demonstrate how to use the Excel function VLOOKUP with the “True” argument. This lesson is the ninth of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers how to use the “True” argument with VLOOKUP by walking through an example. After viewing, learners will also know how to change the formatting of output data. | BizLibrary |
| Data Analysis with Excel: VLOOKUP with Changing Data | Advanced level: Welcome to the “VLOOKUP With Changing Data” lesson which gives viewers a handful of tips to help them navigate changing data in Excel. This lesson is the 10th of 15 in the “Data Analysis with Excel” course, which provides quick instructions on the most useful functions and formulas for analyzing data in Microsoft’s Excel. This lesson covers the importance of keeping data in tables, how to name data sets, and tricks to make referencing data easier as it changes. After viewing, learners will know how to keep their Excel formulas as flexible as their data. | BizLibrary |
| Excel 365 | Excel is an essential office tool offering powerful data visualization and analysis, yet many people only just manage to scratch the surface of it by using a mere 10% of its capabilities. Join us, in this beginner-friendly video training course, on a transformative journey to harness the full power of Excel. You’ll learn to organize, analyze, update and present your data efficiently, empowering you to make well-informed decisions based on insightful analyses. This training course lays the groundwork for your Excel proficiency, arming you with the essential knowledge and skills you’ll need to navigate the software with confidence. Once you’ve understood the core concepts and mastered the basics, you'll gain the expertise to make Excel work for you. | BizLibrary |
| Excel 365: Absolute Cell References | Let’s focus on the power of Excel's absolute cell references with this video. Learn how they remain constant regardless of the formula's position, making them an indispensable tool for complex financial models such as predicting expenditure trends or revenue forecasts across different scenarios. | BizLibrary |
| Excel 365: Aligning Cell Content | Now for a dive deep into enhancing Excel’s data presentation. We'll look at how to align data, manage lengthy titles with 'wrap text' and create spacious cells using 'merge cells'. Remember: the power of CTRL+Z is always there if you make a mistake! Let’s get ready to experiment! | BizLibrary |
| Excel 365: AutoFill and Flash Fill | Excel comes packed with features like 'AutoFill' and 'Flash Fill' to facilitate your work. These functions recognize input patterns and predict further entries, simplifying your data filling process. Let's take a closer look at these productivity-enhancing features. | BizLibrary |
| Excel 365: Cell Styles | Prepare to take your Excel skills to the next level! In this tutorial, you'll discover the wonders of ‘cell styles’: a powerful tool to save time and achieve a polished, consistent look for all your workbooks and worksheets. Styled for a smoother, more professional Excel experience! | BizLibrary |
| Excel 365: Conditional Formatting | In this video, you'll explore the versatility of ‘Conditional Formatting’ in Excel. Find out how to highlight data automatically based on your criteria, spot outliers, monitor important measurements and unleash the power of business intelligence to make informed decisions. | BizLibrary |
| Excel 365: Design | Enhance your spreadsheet aesthetics with Excel's ‘Design’ mode, offering an array of formatting options with a single click. Revamp fonts, colors and layout effortlessly to match your corporate identity. Design to dazzle in style! | BizLibrary |
| Excel 365: Editing Cells | This video provides essential insights on modifying and enhancing your Excel calculation models, covering both functionality expansion and readability improvement. Adjust column widths, row heights and other attributes expertly to enhance data interpretation and drive sound decision-making. | BizLibrary |
| Excel 365: Ensure Accessibility | Learn how to make your Excel sheets more accessible and user-friendly. Use the ‘Check Accessibility’ wizard to identify and fix errors. Format data for screen readers, add text alternatives to diagrams and ensure column headers are descriptive and meaningful. Now everyone can enjoy your workbooks! | BizLibrary |
| Excel 365: Enter Data | Now you've mastered basic inputs and calculations in Excel, let's turn our attention to streamlining data entry. We'll delve into shortcuts to save time and avoid errors, paving the way for tackling more complex tasks. Are you ready to roll? Let's go! | BizLibrary |
| Excel 365: Excel Live | Discover the power of Excel Live in Microsoft Teams for seamless collaboration! Initiate live meetings with up to 25 participants, co-edit workbooks and engage in real-time discussions. Learn how to enhance transparency, boost teamwork and achieve successful outcomes by co-working efficiently. | BizLibrary |
| Excel 365: Final Remarks | Congratulations! You've completed this training and can now create faultless Excel spreadsheets with ease. Get ready for part two, where you'll learn advanced functions, date calculations, text merging, conditional formatting and create impactful diagrams. Remember to double-check calculations and format cells for better readability! | BizLibrary |
| Excel 365: Find and Replace | Open the ‘Address list’ exercise file and see the magic of ‘Find and Replace’. Say goodbye to manual changes! Replace outdated info and fix those pesky typos! Excel's got your back! | BizLibrary |
| Excel 365: First Overview | Excel is more than a digital calculator - it's a powerful tool for budgeting, forecasting business trends, and conducting data analysis. Let's start exploring Excel's vast capabilities and make the most of this journey together. | BizLibrary |
| Excel 365: Formatting Numbers | In this training, we’ll show you how to format values in Excel for improved readability without affecting the calculation precision. You'll learn how Excel utilizes the full decimal value for calculations, even when the cell displays fewer decimal places. We'll also discuss other formatting options to enhance your Excel skills. | BizLibrary |
| Excel 365: Formatting Texts | Let’s find out about the critical role of data formatting in Excel. This video will help you to make clear distinctions between data types and descriptions for better readability and understanding. Avoid confusion when navigating complex workbooks and enhance your data evaluation capabilities! | BizLibrary |
| Excel 365: Frequently Used Functions | Perfect the art of entering functions in Excel, either via the ribbon, the function wizard or the formula generator. In this section, we'll also guide you on specifying cell ranges and managing recently inserted rows or columns to maintain error-free calculations. | BizLibrary |
| Excel 365: Header and Footer | Customize headers and footers in Excel for a professional touch. Insert placeholders for sheet names, page numbers and logos. Use the context-sensitive menu to enhance elements further. Ensure a neat printout by checking and adjusting the layout and you will become an Excel header and footer genius! | BizLibrary |
| Excel 365: How to Learn Most Effectively | Welcome! Your Excel training begins now, led by a skilled instructor offering insightful tips. We recommend a two-window setup for learning: watching videos and practicing simultaneously. We're delighted to have you here and look forward to seeing your progress. Let's go! | BizLibrary |
| Excel 365: Manage Spreadsheets | Learn all about spreadsheet management: add new worksheets, duplicate them easily, rename meaningfully and color-code for organization. Hide sensitive data and safeguard with password protection and you will become a spreadsheet specialist! | BizLibrary |
| Excel 365: Page Layout | Optimize your page layout for printing Excel worksheets. Define the print area and adjust settings like scaling, margins and orientation in the print preview. Use page breaks to display specific content on each page. Improve your printouts and create perfect PDF files. | BizLibrary |
| Excel 365: Practical Examples | Unlock Excel's potential with inspiring examples! Customize spreadsheets, control budget planning, stock management, risk analyses and statistical evaluations. Unleash your creativity and shine like the star you are! | BizLibrary |
| Excel 365: Printing | Learn how to optimize your Excel spreadsheet for printing. Adjust settings such as columns, margins and scaling in the print preview to fit your data perfectly. Consider landscape orientation and PDF printing for better results. You'll have fabulous printouts in no time at all! | BizLibrary |
| Excel 365: Properties of Workbooks | Learn how to use workbook properties in Excel to organize your files efficiently. Add titles, tags and comments to your workbooks. Explore custom properties and categories for better organization and easily search for files using advanced criteria. | BizLibrary |
| Excel 365: Search and Help | Discover the power of Excel's search function! While the Help function is handy for reference, it won't teach you everything from scratch. But never fear! The search function goes that extra mile, not only explaining but also by providing you with the know-how to take immediate action. Use this powerful tool to boost your Excel skills and conquer new challenges with confidence! | BizLibrary |
| Excel 365: Spell Check | Alright, time for some spell-checking fun! Let's find those sneaky spelling mistakes together. No red, wavy lines here, but don't worry, Excel's got you covered! Hit F7 or head to the ‘Review’ tab for the spell checker; and if you're feeling lazy, set up ‘autocorrect’ to fix mistakes as you go. | BizLibrary |
| Excel 365: Spreadsheet Views | Navigate large Excel worksheets with ease. Enhance your Excel skills by using ‘Freeze Panes’ to keep header and row labels visible while scrolling and try ‘Split’ to view multiple areas simultaneously. | BizLibrary |
| Excel 365: Store Workbooks on-Premises and on the Cloud | Say goodbye to data loss worries with our in-depth lessons on local and cloud storage and welcome the convenience of cloud storage with its universal access and seamless sharing features. Don't worry if you're new to this, we've got you covered with a comprehensive handout. | BizLibrary |
| Excel 365: Templates | In this training, you'll explore the world of Excel templates. Learn how to create templates by removing personal data, while at the same time keeping original formatting and calculations. Discover the convenience of using templates from Microsoft or others for tasks ranging from travel expenses to inventory management. | BizLibrary |
| Excel 365: The Error Message #### | Learn how to handle the ‘hashtag error message’ in Excel! Don't panic! When you see hashtags in cells, it simply means the content doesn't fit. Just widen the cell size to display the full value or use the double-click shortcut. No more confusion, knowledge is confidence! | BizLibrary |
| Excel 365: The Ribbon | After completing some initial calculations, we'll focus on improving how they are presented with toolbar commands. Remember, the 'Ribbon' design might change, but its functionality remains the same, so embrace these changes as part of your learning journey. | BizLibrary |
| Excel 365: Various Tips | In this video, discover handy Excel tips and tricks! Learn keyboard shortcuts, find symbols and special characters, use Smart Lookup to understand technical terms quickly and stay updated with the very latest Microsoft's developments. Become an Excel wizard and impress others with your skills! | BizLibrary |
| Excel 365: Working With Formulas | As we continue our Excel journey, we're revisiting basic math concepts like BODMAS – an essential for operating formulas effectively. Remember, no matter your comfort level with math, Excel excellence is achievable. Let's dive deeper! | BizLibrary |
| Excel Basics (Beginner) | Beginner level: Welcome to the “Excel Basics” video course intended to teach a complete beginner how to get started in Microsoft Excel 2019. This course comprises seven lessons and gives an introduction to Excel, covering the different components of a worksheet, how to enter data, format cells, use the sum and average functions, use charts, and how to save, filter, and sort a worksheet. After viewing, learners will have a good foundational understanding in Excel to progress forward in learning more. | BizLibrary |
| Excel Basics: Entering Data | Beginner level: Welcome to the “Excel Basics: Entering Data” lesson intended to guide beginners through how to start using Microsoft Excel by inserting data. This lesson is the second of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will know the different types of data in Excel and how to move around in a worksheet. | BizLibrary |
| Excel Basics: Formatting | Beginner level: Welcome to the “Excel Basics: Formatting” lesson intended to guide a beginner through how to format cells in Microsoft Excel. This lesson is the third of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will know how to change the appearance of a worksheet, including adjusting font, adding rows and borders, capitalizing headers, and widening rows and columns. | BizLibrary |
| Excel Basics: Getting Started | Beginner level: Welcome to the “Excel Basics: Getting Started” lesson intended to give a beginner an introduction to the various components in an Excel worksheet. This lesson is the first of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will be acquainted with how a worksheet looks. | BizLibrary |
| Excel Basics: How to Filter | Beginner level: Welcome to the “Excel Basics: How to Filter” lesson intended to teach a beginner to Microsoft Excel how to use the Autofilter feature and custom filters in Microsoft Excel. This lesson is the final of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will know how to filter by color, numbers, conditions, dates, and other criteria. | BizLibrary |
| Excel Basics: How to Sort | Beginner level: Welcome to the “Excel Basics: How to Sort” lesson intended to teach a beginner to Microsoft Excel how to easily categorize data. This lesson is the sixth of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will know how to sort a sheet and a range, as well as how to use custom sorting. | BizLibrary |
| Excel Basics: Using Charts and Saving | Beginner level: Welcome to the “Excel Basics: Using Charts and Saving” lesson intended to teach a beginner to Microsoft Excel how to insert easy charts into workbooks to enhance data, as well as how to save a workbook. This lesson is the fifth of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will know how to use Excel’s auto-generated charts and Sparklines. | BizLibrary |
| Excel Basics: Using the Sum and Average Functions | Beginner level: Welcome to the “Excel Basics: Using the Sum and Average Functions” lesson intended to teach a beginner to Microsoft Excel how to quickly start using the features. This lesson is the fourth of seven in the Excel Basics course, which gives a complete beginner a quick guide to get started in Microsoft Excel 2019. After viewing, learners will have a basic and practical understanding of the AutoSum and Average features. | BizLibrary |
| Excel Essentials for the Real World | Learn Excel the right way. Master formulas, shortcuts, and smart tools to save time and boost productivity. | XelPlus |
| Excel Pivot Table Essentials | Pivot Tables made simple. Analyze data, create reports, and build dashboards with a few clicks. | XelPlus |
| Excel Tips (Intermediate) | Intermediate level: If you want to learn the top Excel tips, you’re in the right place. Get Excel to work a little harder for you with a few practical strategies. This Excel Tips course has five lessons to help you expand your Excel knowledge right now. | BizLibrary |
| Excel Tips: Conditional Formatting Basics | Intermediate level: Sometimes you need an easy way to highlight cells with certain characteristics in Excel, and that’s when you use Conditional Formatting. This “Excel Tips: Conditional Formatting Basics” lesson will teach you how to visually highlight data based on certain characteristics, such as their numerical value. It’s just one of the essential strategies covered in the Excel Tips course. | BizLibrary |
| Excel Tips: Macro Recorder | Intermediate level: Did you know there’s a shortcut in Excel for creating macros, or simple programs that can perform basic, repetitive tasks? It’s the macro recorder feature in Microsoft Excel 2019. This “Excel Tips: Macro Recorder” lesson, part of the Excel Tips course, shows you how to create a simple macro so you can apply this to the specific way you’re working with data. | BizLibrary |
| Excel Tips: Pivot Table Basics | Intermediate level: Do you want a quick way to collect and aggregate data from different sources in Excel, such as multiple tables? Meet the Pivot Table. Improve the way you analyze data with this “Excel Tips: Pivot Table Basics” lesson, part of the Excel Tips course. | BizLibrary |
| Excel Tips: Simple V-Lookups | Intermediate level: Do you need to search for a value by a corresponding column in an Excel worksheet? Try using the “VLOOKUP” function. This “Excel Tips: Simple V-Lookups” lesson will teach you how. Learn this and other essential functions in the Excel Tips course. | BizLibrary |
| Excel Tips: Useful Functions to Know | Intermediate level: Microsoft Excel has four important functions that will really enhance the way you work with data. This “Excel Tips: Useful Functions to Know” lesson will teach you how to use the Concatenate function, as well as a few functions related to time, date, and the capitalization of text. It’s the fifth lesson in the Excel Tips course. | BizLibrary |
| Master Excel Power Pivot & DAX | Make smarter decisions with data. Learn how to model, analyze, and visualize big data in Excel. | XelPlus |
| Master Excel Power Query | Stop wasting time on messy data. Automate cleaning, merging, and transforming data in minutes. | XelPlus |
| Master NEW Excel Functions | Discover Excel’s latest functions to simplify calculations, speed up work, and make reports easier to read. | XelPlus |
| Mastering Excel 2019 (Part 1 of 7): Getting Started | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019 (Part 2 of 7): Performing Calculations | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019 (Part 3 of 7): Modifying Worksheets | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019 (Part 4 of 7): Formatting Worksheets | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019 (Part 5 of 7): Printing Workbooks | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019 (Part 6 of 7): Managing Workbooks | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019 (Part 7 of 7): Customizing Options | There are two kinds of people: Those who are masters at Excel, and those who wish they were. When you master Excel, you have one of the most practical and valuable skillsets in modern business. A spreadsheet guru can work wonders—from organizing lists; to creating multi-layered, interactive reports; to answering critical business questions like ROI, budget allocations, expense tracking, andmore. This course is your first step towards becoming an expert at using Excel 2019. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Aligning Cell Contents | Use cell alignment to improve readability of your worksheets including wrapping text and merging cells. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Cell Styles | Create consistent formatting in your worksheets using Cell Styles. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Comparative Analysis Formatting | Apply Comparative Analysis Formatting to add Data Bars, Color Scales, and Icon Sets to your worksheets. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Conditional Formatting to Numbers | Use Conditional Formatting to make it easy to read and analyze your data. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Conditional Formatting to Text and Dates | Apply Conditional Formatting to Text and Dates to easily identify certain values or duplicates. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Number Formats | Apply number formatting and describe how Excel applies formatting to cells, not data. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Text Formats | Format your text including different fonts, font styles, and colors, and format cell borders. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Applying Themes | Create consistent formatting across workbooks using Themes. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Configuring Headers and Footers, Part 1 | Add headers and footers to your worksheet including dynamic field codes for things like date or file path. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Configuring Headers and Footers, Part 2 | Configure Headers and Footers from the Page Setup Dialog Box and set your worksheet to have a different Header and Footer on the first page. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Copying Formulas and Functions | Reuse formulas by copying them into different cells. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Creating a Custom View | Create Custom Views to save display and print settings and easily switch between them. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Creating a New Workbook | Create a new workbook and save it. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Creating Formulas | Create simple formulas and describe how order of operations is important in Excel formulas. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Customizing General Options | Customize how Excel works for you by changing your Options in the Backstage View. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Customizing Number Formats | Apply more advanced number formats like for phone numbers or social security numbers, including creating your own custom number format. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Customizing the Quick Access Toolbar | Customize the Quick Access Toolbar with your favorite and most used commands. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Customizing the Ribbon | Quickly access the commands you need by creating Custom Groups and adding your own Tabs. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Entering Cell Data | Enter data into your spreadsheet and use Copy, Paste, Undo, Redo, and Clear. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Inserting and Deleting Cells | Insert and remove rows and columns and adjust heights and widths. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Inserting Functions | Insert basic functions into your formulas using multiple methods. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Inserting Hyperlinks | Insert hyperlinks into your worksheets that link to other files or to websites. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Inserting Page Breaks | Control how your pages print using Page Breaks and Scaling. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Introduction | Understand the scope of the course. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Managing Workbook Properties | Track important information about a workbook by viewing and adding Workbook Properties. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Managing Workbook Views | View your workbook in many different ways that allow you to easily compare or switch between multiple files or sheets. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Managing Worksheet Views | Keep header rows or initial columns visible when scrolling by using Freeze Panes, and use Split to compare different sections of a worksheet. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Managing Worksheets, Part 1 | Manage your worksheets including adding, removing, and renaming. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Managing Worksheets, Part 2 | Reorder, copy, and color-code your worksheets. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Navigating the Interface | Navigate the interface and move around using both the mouse and the keyboard. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Printing Workbooks | Access Print Preview and modify basic Print Settings. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Searching and Replacing | Quickly find, replace, and select specific data or cells in your worksheets. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Selecting Data | Quickly move around and select cells in Excel using your keyboard. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Setting the Page Layout | Modify Page Layout settings for printing to do things like set only a particular area to print (Set Print Area) or repeat certain rows and columns on every page (Set Print Titles). This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using Absolute References | Address common formula issues by adding absolute references and fixing common errors. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using AutoFill | Save time by using AutoFill to automatically populate data in a series. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using Commands | Quickly find the commands you need. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using Excel Help | Access Excel Help online to search for articles to answer your Excel questions. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using Flash Fill | Save time by using Flash Fill to automatically populate data in a pattern. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using Proofing and Researching Tools | Use proofing and research tools to create clean workbooks and save time. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 2019: Using Templates | Access built-in Templates and create your own Custom Templates to use predefined formatting. This content is also translated in Spanish. | BizLibrary |
| Mastering Excel 365 - Advanced | Being able to use Microsoft Excel skillfully is crucial for all business professionals who use, analyze, and apply data. Excel is the most popular data analysis tool in the workplace, so increasing your understanding of its advanced features is both necessary and smart. Excel expert Kathy Jones will show you how to make use of advanced features to summarize information, identify errors, apply conditional formatting, and find and assess information. She will also demonstrate how to best utilize available filtering and sorting techniques, including the new dynamic array functions. Learning to use these techniques will enable you to find information you need when analyzing either large or small data sets. Since graphs greatly enhance your reports, you’ll learn how to add trendlines to charts to add a visual element to your forecasting and how to save time by creating custom templates that can be used repeatedly. You’ll also be able to create and modify important objects such as PivotTables, macros, and graphics. Finally, if you’re looking to easily identify rankings or need to generate random numbers for inspections, this course will teach you how to use Excel to help you do it! (2025) | BizLibrary |
| Mastering Excel 365 - Advanced: Accessibility Checker | Ensure your Excel workbooks are accessible to all users with the Accessibility Checker! Learn how to identify and fix missing alt text, poor color contrast, and unclear sheet names to improve readability for people with disabilities. Keep accessibility running while you work and create inclusive, easy-to-read spreadsheets with just a few clicks. | BizLibrary |
| Mastering Excel 365 - Advanced: Advanced Filtering | Master Excel’s advanced filtering techniques to refine your data with precision! Learn how to use the FILTER function for dynamic results and the Advanced Filter tool for complex multi-condition searches—perfect for extracting insights and making informed decisions effortlessly. | BizLibrary |
| Mastering Excel 365 - Advanced: Advanced Sorting | Unlock Excel’s advanced sorting capabilities to organize your data like a pro! Learn how to create multi-level sorts, sort by custom lists, and even sort by formatting icons—perfect for highlighting key trends and making data analysis seamless. | BizLibrary |
| Mastering Excel 365 - Advanced: Chart Templates | Save time and maintain consistency by creating and applying chart templates in Excel! Learn how to save custom-formatted charts, reuse them for new data, and apply elements like trend lines and labels effortlessly. With unlimited templates, you can streamline your reporting and ensure professional, polished visuals every time! | BizLibrary |
| Mastering Excel 365 - Advanced: Combo Boxes | Enhance your Excel spreadsheets with combo box form controls! Unlike standard data validation lists, combo boxes are always visible, allow customization, and prevent invalid entries. Learn how to create interactive drop-downs that improve usability and streamline data selection. | BizLibrary |
| Mastering Excel 365 - Advanced: Combo Charts | Learn how to create combo charts in Excel to visualize complex data effectively! This lesson covers dual-axis charts, combining column and line graphs, and formatting tricks to ensure your audience easily interprets key insights. Perfect for comparing percentages, averages, and totals in one clear chart! | BizLibrary |
| Mastering Excel 365 - Advanced: Customize Charts | Enhance your Excel charts with formatting tricks, custom data visuals, and even pictograms! Learn how to adjust series order, modify axes, and incorporate icons to make your charts more engaging and easier to interpret—perfect for better data storytelling. | BizLibrary |
| Mastering Excel 365 - Advanced: Customizing the QAT | Customize your Excel experience by personalizing the Quick Access Toolbar! Learn how to add, remove, and organize your most-used commands for a faster, more efficient workflow tailored to your needs. | BizLibrary |
| Mastering Excel 365 - Advanced: Data Consolidation | Discover how to use Excel’s Consolidate feature to effortlessly combine and summarize data from multiple sheets or workbooks. Learn how to match column headers, link source data, and create automatic updates—making it easy to generate quarterly reports and aggregate sales figures with just a few clicks! | BizLibrary |
| Mastering Excel 365 - Advanced: Data Validation | Ensure accuracy and consistency in your spreadsheets with Excel’s data validation tools! Learn how to restrict entries to whole numbers, decimals, dates, and text lengths—plus prevent errors before they happen with built-in rules and instant alerts. | BizLibrary |
| Mastering Excel 365 - Advanced: Data Validation Lists | Streamline data entry with Excel’s powerful drop-down lists! Learn how to create dynamic, automatically updating lists using named ranges and the UNIQUE function, ensuring consistency and accuracy in your spreadsheets. | BizLibrary |
| Mastering Excel 365 - Advanced: Data Validation Messages and Invalid Data | Make data entry seamless with customized validation messages in Excel! Learn how to create personalized error alerts, helpful input messages, and even highlight invalid data to ensure accuracy and consistency across your spreadsheets. | BizLibrary |
| Mastering Excel 365 - Advanced: Database Functions | Unlock the power of Excel’s database functions to analyze data dynamically with DSUM, DAVERAGE, and DCOUNT. Learn how to apply multiple criteria for flexible, real-time insights without altering your dataset—perfect for tracking orders, filtering sales, and making data-driven decisions! | BizLibrary |
| Mastering Excel 365 - Advanced: Date Functions | Master essential date functions in Excel, including TODAY, YEARFRAC, MONTH, WEEKDAY, and more, to calculate time spans, extract key date details, and analyze trends. These tools help you efficiently track, compare, and manage date-based data with ease! | BizLibrary |
| Mastering Excel 365 - Advanced: Digital Signatures | Ensure the authenticity and integrity of your Excel workbooks with digital signatures! Learn how to add an encrypted electronic stamp that verifies the document's creator and prevents unauthorized changes. Whether for internal approvals or official contracts, digital signatures provide a secure way to confirm document authenticity. | BizLibrary |
| Mastering Excel 365 - Advanced: Dynamic Arrays | Unlock the power of dynamic arrays in Excel and revolutionize the way you work with data! Learn how functions like SORT, SORTBY, and SEQUENCE automatically spill into multiple cells, updating dynamically and eliminating the need for manual copying—making your spreadsheets more efficient than ever. | BizLibrary |
| Mastering Excel 365 - Advanced: File Types | Learn how to open, save, and convert Excel files across multiple formats, including CSV, PDF, and web pages. This course also covers file recovery options, ensuring you never lose important data. | BizLibrary |
| Mastering Excel 365 - Advanced: Format Graphics, Part 1 | Enhance your Excel workbooks with custom shapes and images! Learn how to insert, resize, crop, and format pictures, including cropping to a shape for a polished look. Plus, discover time-saving shortcuts like linking text to shapes and duplicating objects with a single command to streamline your design process. | BizLibrary |
| Mastering Excel 365 - Advanced: Format Graphics, Part 2 | Take your Excel graphics to the next level with advanced formatting techniques! Learn how to customize shapes with colors, gradients, and shadows, enhance images with corrections, artistic effects, and transparency, and efficiently apply styles across multiple objects using the Format Painter. Plus, discover compression tricks to keep your workbooks sleek and optimized! | BizLibrary |
| Mastering Excel 365 - Advanced: Introduction | Take your Excel skills to the next level with this advanced Excel 365 course! Learn powerful functions, advanced filtering, pivot tables, macros, chart customization, and workbook collaboration tools to enhance your data analysis and productivity. | BizLibrary |
| Mastering Excel 365 - Advanced: Manage PivotTables | Take your Pivot Table skills to the next level with advanced formatting and grouping techniques! Learn how to customize date groupings, create custom categories, apply professional formatting, and even copy Pivot Tables efficiently—helping you analyze and present data with ease! | BizLibrary |
| Mastering Excel 365 - Advanced: Manipulate Graphic Objects | Make your Excel graphics look polished and professional with alignment, spacing, and grouping tools! Learn how to perfectly align and distribute objects, use the selection pane for easy adjustments, and group elements to keep designs intact. Plus, discover rotation and layering techniques for a sleek, organized layout. | BizLibrary |
| Mastering Excel 365 - Advanced: MATCH, INDEX | Take your Excel lookups to the next level with MATCH and INDEX functions! Learn how to dynamically retrieve data based on user input and perform advanced two-way lookups, ensuring flexibility and accuracy in your spreadsheets. | BizLibrary |
| Mastering Excel 365 - Advanced: Math Functions | Enhance your data analysis with Excel functions that round numbers, generate random values, and rank data efficiently. Learn how to refine calculations, create unbiased samples, and compare salaries with precision to make data-driven decisions with ease! | BizLibrary |
| Mastering Excel 365 - Advanced: Modifying Hyperlinks | Make your Excel workbooks more interactive with hyperlinks! Learn how to link to other sheets, files, websites, and even email addresses for easy navigation and better accessibility. With just a few clicks, you can streamline workflows, connect related data, and improve user experience in your spreadsheets. | BizLibrary |
| Mastering Excel 365 - Advanced: Multiple Criteria Functions | Master advanced Excel functions with SUMIFS, AVERAGEIFS, MAXIFS, and MINIFS to summarize data based on multiple conditions. Learn how to filter, count, and analyze your data efficiently while leveraging wildcard characters for even greater flexibility! | BizLibrary |
| Mastering Excel 365 - Advanced: Protecting a Workbook File | Secure your Excel workbooks with customizable protection options! Learn how to set read-only access, encrypt files with passwords, restrict editing permissions, and control access for specific users to keep your data safe. With multiple levels of security, you can protect sensitive information while allowing the right users to collaborate effectively. | BizLibrary |
| Mastering Excel 365 - Advanced: Protecting Ranges | Control what users can edit in your Excel workbooks with locked cells and protected sheets! Learn how to allow data entry while safeguarding formulas, restrict changes to specific ranges with passwords, and set user permissions for secure collaboration. Keep your spreadsheets accurate and protected with these essential Excel tools! | BizLibrary |
| Mastering Excel 365 - Advanced: Protecting Sheets and Workbooks | Protect your Excel workbooks from accidental edits and unwanted changes with sheet and workbook protection! Learn how to lock formulas, hide sheets, and restrict user actions using passwords and permissions. Whether safeguarding critical data or controlling access, these tools help keep your spreadsheets secure and error-free. | BizLibrary |
| Mastering Excel 365 - Advanced: Report Filter, Slicers, and Timelines | Enhance your Pivot Table filtering with powerful tools like slicers and timelines! Learn how to create dynamic filters, generate report filter pages automatically, and segment data visually—making it easier than ever to analyze and present key insights with just a few clicks. | BizLibrary |
| Mastering Excel 365 - Advanced: Run a Macro | Learn how to safely enable, run, and automate macros in Excel! This lesson covers security precautions, running macros with buttons or the Quick Access Toolbar, and streamlining repetitive tasks—helping you boost efficiency while keeping your data secure. | BizLibrary |
| Mastering Excel 365 - Advanced: Screenshots, Symbols, 3D Models | Discover the power of graphics in Excel! From screenshotting website sections to adding special characters like the trademark symbol, you’ll also learn how to insert 3D models to enhance your workbooks visually. These unique tools help bring your data to life with customized shapes, logos, and more—all for a professional, eye-catching presentation. | BizLibrary |
| Mastering Excel 365 - Advanced: Sheet Views | Keep your shared workbooks organized and frustration-free with Excel's Sheet View! Learn how to sort and filter data without affecting others, create custom views for quick access, and seamlessly switch between different perspectives. Perfect for team collaboration, this feature ensures everyone sees what they need—without disrupting the data for others. | BizLibrary |
| Mastering Excel 365 - Advanced: Subtotal Feature | Learn how to use Excel's Subtotal feature to automatically calculate totals, counts, and averages across multiple levels of grouped data. This lesson walks you through sorting, applying multi-level subtotals, and using Excel’s outline view to collapse and expand data—helping you analyze large datasets with ease! | BizLibrary |
| Mastering Excel 365 - Advanced: Subtotal Function | Learn how to use the SUBTOTAL function in Excel to dynamically total filtered data! This lesson covers the difference between standard SUM and SUBTOTAL, how to apply it correctly, and how to customize it for averages, counts, and more—helping you analyze your filtered data with precision. | BizLibrary |
| Mastering Excel 365 - Advanced: Templates | Discover how to streamline your workflow with Excel templates! Learn to access, customize, and save templates for invoices, budgets, and more—so you can quickly create professional spreadsheets without starting from scratch. | BizLibrary |
| Mastering Excel 365 - Advanced: Text Functions | Learn how to extract, format, and manipulate text in Excel using functions like LEFT, RIGHT, MID, CONCAT, REPLACE, and EXACT. These powerful tools help you parse data, combine values, and ensure accuracy for more efficient data management! | BizLibrary |
| Mastering Excel 365 - Advanced: Time Formulas | Master Excel's time functions to track and calculate work hours, extract time components, and analyze trends effortlessly. Learn how to subtract times, format durations correctly, and use functions like HOUR to gain deeper insights into time-based data! | BizLibrary |
| Mastering Excel 365 - Advanced: Trendlines | Enhance your charts with trend lines to reveal patterns and predict future data trends! This lesson covers adding trend lines, adjusting styles, and using forecasting options in Excel, helping you make data-driven decisions with clear visual insights. Perfect for tracking performance and identifying key trends! | BizLibrary |
| Mastering Excel 365 - Advanced: VLOOKUP | Master the powerful VLOOKUP function in Excel to quickly find and match data across multiple tables. Learn how to use it for employee records, dashboards, and reports while understanding its limitations and when to upgrade to more advanced lookup functions. | BizLibrary |
| Mastering Excel 365 - Advanced: XLOOKUP, Part 1 | Upgrade your Excel skills with XLOOKUP, the powerful alternative to VLOOKUP! Learn how to perform flexible lookups in any direction, return custom error messages, and match approximate values—giving you more control and accuracy in your spreadsheets. | BizLibrary |
| Mastering Excel 365 - Advanced: XLOOKUP, Part 2 | Enhance your Excel efficiency with XLOOKUP's advanced search features! Learn how to find the latest values, search in reverse order, handle errors gracefully, and even return multiple columns at once—giving you unmatched flexibility in data retrieval. | BizLibrary |
| Mastering Excel 365 - Basics | Microsoft Excel is the most popular data analysis tool in the workplace, so using it effectively is a crucial skill for any business professional. In this course you’ll learn to make your spreadsheets easily readable and visually appealing, while including complex functions and summary reports. Excel expert Kathy Jones will also show you how to address function errors, customize your charts, and create and use tables and PivotTables to easily manipulate and summarize your data. (2025) | BizLibrary |
| Mastering Excel 365 - Basics: Adding Borders and Shading | This lesson shows you how to add and remove borders and shading. | BizLibrary |
| Mastering Excel 365 - Basics: Addressing Formula Errors | This lesson shows you how to identify and resolve different types of formula errors. | BizLibrary |
| Mastering Excel 365 - Basics: Aligning Cell Contents | This lesson shows you how to modify text orientation, wrap text, and use other alignment options. | BizLibrary |
| Mastering Excel 365 - Basics: Applying Cell Styles and Themes | This lesson shows you how to apply built in and custom styles and themes. | BizLibrary |
| Mastering Excel 365 - Basics: Applying Number and Date Formats | This lesson shows you how to add and remove formatting from numbers and dates. | BizLibrary |
| Mastering Excel 365 - Basics: Changing Chart Source Data | This lesson shows you how to add and remove source data from charts. | BizLibrary |
| Mastering Excel 365 - Basics: Changing Chart Types | This lesson shows you how to recognize and use different types of charts. | BizLibrary |
| Mastering Excel 365 - Basics: Changing Page Breaks and Scaling | This lesson shows you how to insert and remove page breaks and modify scaling. | BizLibrary |
| Mastering Excel 365 - Basics: Configuring Headers and Footers | This lesson shows you how to add and configure headers and footers. | BizLibrary |
| Mastering Excel 365 - Basics: Creating a PivotTable | This lesson describes and defines the purpose of PivotTables and shows you how to create your own. | BizLibrary |
| Mastering Excel 365 - Basics: Creating a Table | This lesson shows you how to create and manage tables. | BizLibrary |
| Mastering Excel 365 - Basics: Creating Functions Based on Conditions | This lesson shows you how to use the SUMIF, COUNTIF, and AVERAGEIF functions. | BizLibrary |
| Mastering Excel 365 - Basics: Creating Named Ranges | This lesson shows you how to create and modify named ranges. | BizLibrary |
| Mastering Excel 365 - Basics: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Excel 365 - Basics: Managing Worksheets, Part 1 | This lesson shows you how to manage your worksheets including adding, removing, and renaming. | BizLibrary |
| Mastering Excel 365 - Basics: Managing Worksheets, Part 2 | This lesson shows you how to reorder, copy, and color-code your worksheets. | BizLibrary |
| Mastering Excel 365 - Basics: Modifying Rows and Columns, Part 1 | This lesson shows you how to insert and remove rows and columns. | BizLibrary |
| Mastering Excel 365 - Basics: Modifying Rows and Columns, Part 2 | This lesson shows you how to adjust heights and widths and hide and unhide rows and columns. | BizLibrary |
| Mastering Excel 365 - Basics: Open and Save a Workbook | This lesson shows you how to open and save a workbook. | BizLibrary |
| Mastering Excel 365 - Basics: Setting Page Layout Options | This lesson shows you how to print titles and modify page layout settings. | BizLibrary |
| Mastering Excel 365 - Basics: Tracing Formulas | This lesson shows you how to use auditing tools to trace precedents and dependents. | BizLibrary |
| Mastering Excel 365 - Basics: Using Absolute References | This lesson shows you how to use relative, absolute, and mixed references. | BizLibrary |
| Mastering Excel 365 - Basics: Using Format Painter | This lesson shows you how to copy formatting using the format painter. | BizLibrary |
| Mastering Excel 365 - Basics: Using Named Ranges in Functions | This lesson shows you multiple ways to use named ranges in functions. | BizLibrary |
| Mastering Excel 365 - Basics: Working with IF Functions | This lesson defines logical functions and shows you how to use an IF function. | BizLibrary |
| Mastering Excel 365 - Basics: Working with Logical Functions | This lesson shows you how to insert the AND and OR functions. | BizLibrary |
| Mastering Excel 365 - Beginner | Learn how to use the world’s most popular software tool for analyzing and reporting on data. When you master Excel, you have one of the most practical and valuable skillsets in modern business. You will learn to work wonders with your data—from organizing lists to creating charts and interactive reports. Excel will help you answer critical business questions like ROI, budget allocations, expense tracking, and more. This course is your first step towards becoming an expert at using Excel. (2025) | BizLibrary |
| Mastering Excel 365 - Beginner: Applying Basic Conditional Formatting | This lesson shows you how to format cells based on criteria. | BizLibrary |
| Mastering Excel 365 - Beginner: Applying Cell Styles | This lesson shows you how to apply and modify cell styles. | BizLibrary |
| Mastering Excel 365 - Beginner: Applying Text Formats | This lesson shows you how to apply text formats. | BizLibrary |
| Mastering Excel 365 - Beginner: Copying Formulas and Functions | This lesson shows you multiple ways to copy and paste functions. | BizLibrary |
| Mastering Excel 365 - Beginner: Creating a New Workbook | This lesson shows you how to create a new workbook and enter data. | BizLibrary |
| Mastering Excel 365 - Beginner: Creating Charts | This lesson shows you how to create and modify a basic chart. | BizLibrary |
| Mastering Excel 365 - Beginner: Creating Formulas | This lesson shows you how to create a basic formula using mathematical operators. | BizLibrary |
| Mastering Excel 365 - Beginner: Entering Cell Data | This lesson shows you how to use different data types as well as copy and paste. | BizLibrary |
| Mastering Excel 365 - Beginner: Filtering Data | This lesson shows you how to turn on AutoFilter and filter data. | BizLibrary |
| Mastering Excel 365 - Beginner: Getting Help | This lesson shows you multiple ways to get help in Excel. | BizLibrary |
| Mastering Excel 365 - Beginner: Inserting Functions | This lesson shows you multiple ways to insert AutoSum functions. | BizLibrary |
| Mastering Excel 365 - Beginner: Inserting Graphics | This lesson shows you how to insert objects, icons, and shapes onto a worksheet. | BizLibrary |
| Mastering Excel 365 - Beginner: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Excel 365 - Beginner: Navigating Excel | This lesson shows you how to navigate Excel and understand basic terminology. | BizLibrary |
| Mastering Excel 365 - Beginner: Printing Workbooks | This lesson shows you how to change print settings and print a workbook. | BizLibrary |
| Mastering Excel 365 - Beginner: Selecting Data | This lesson shows you how to select cells and ranges. | BizLibrary |
| Mastering Excel 365 - Beginner: Sorting Data | This lesson shows you how to sort lists. | BizLibrary |
| Mastering Excel 365 - Beginner: Using AutoFill | This lesson shows you how to use AutoFill to enter dates and number sequences. | BizLibrary |
| Mastering Excel 365 - Beginner: Using Commands | This lesson shows you how to use Ribbon commands. | BizLibrary |
| Mastering Excel 365 - Expert | Learn to enhance both communication and data analysis by expertly utilizing the advanced features of Excel 365. Being able to use Microsoft Excel skillfully is crucial for all business professionals who use, analyze, and apply data. Since Excel is the most popular data analysis tool in the workplace, increasing your ability to utilize its advanced features is vital for professional development and success. Excel expert Kathy Jones will show you how to share workbooks, create digital signatures, and restore a previous version of your workbook. She will demonstrate how to utilize functions to find data, calculate dates, and determine rates and payments. You’ll also learn how to streamline complex functions with LAMBDA and LET. In addition, you’ll learn how to summarize data with PivotTables and how to create and modify PivotCharts. Because the visual display of data greatly enhances communication and understanding, Kathy will demonstrate how to create and modify waterfall, treemap, and funnel charts to illustrate your information in multiple ways. You’ll learn how to use data map charts and 3-D maps to compare and analyze data. Kathy will also show you how to create a forecast timeline to look at trends in your data. Finally, you will learn how to record, run, and edit macros so that you can automate repetitive tasks and save valuable time when formatting your worksheets! (2025) | BizLibrary |
| Mastering Excel 365 - Expert: 3D Maps | This lesson shows you how to visualize geographic and time-related data on a 3D map and modify a tour using date or time data. | BizLibrary |
| Mastering Excel 365 - Expert: Add-ins | This lesson shows you how to view existing add-ins, get and manage add-ins. | BizLibrary |
| Mastering Excel 365 - Expert: Collaborating and Co-Authoring | This lesson shows you how to share a workbook with other users, identify when others are collaborating with you on a worksheet and their location in the spreadsheet, view and restore previous versions using Version History, and use the Show Changes feature to review updates to the workbook. | BizLibrary |
| Mastering Excel 365 - Expert: Creating External Links | This lesson shows you how to create external links between individual cells in different workbooks, recognize the syntax for external links, create external links using Paste Links, and manage external links using the Edit Links dialog box. | BizLibrary |
| Mastering Excel 365 - Expert: Creating Internal Links | This lesson shows you how to create an internal link from one cell to another within a workbook using multiple methods, recognize the syntax for internal links, define a 3-D reference, and create a summary function using 3-D references. | BizLibrary |
| Mastering Excel 365 - Expert: Custom Lists | This lesson shows you how to create a custom list, use a custom list for data entry and custom sorting, and modify or delete a list. | BizLibrary |
| Mastering Excel 365 - Expert: Customize the Ribbon | This lesson shows you how to customize existing tabs on the Ribbon, add a new tab and a new group to the Ribbon, add buttons to a group, and reset the Ribbon. | BizLibrary |
| Mastering Excel 365 - Expert: Data Analysis ToolPack | This lesson shows you how to add the Data Analysis ToolPack, review different analysis tools, and use the descriptive statistics, rank and percentile, and sampling tools. | BizLibrary |
| Mastering Excel 365 - Expert: Data Models | This lesson shows you how to create relationships between tables and create a PivotTable from multiple tables using a data mode. | BizLibrary |
| Mastering Excel 365 - Expert: Date Functions | This lesson shows you how to write a formula using the NETWORKDAYS or NETWORKDAYSINTL functions, the WORKDAY function, the EDATE function, and the ISOWEEKNUM function. | BizLibrary |
| Mastering Excel 365 - Expert: Digital Signatures | This lesson shows you how to identify the purpose of a digital signature, insert and sign a digital signature line in a workbook, and understand how a document changes after it’s signed. | BizLibrary |
| Mastering Excel 365 - Expert: Edit a Macro | This lesson shows you how to recognize VBA code, edit VBA code for a macro, and copy VBA code from one macro to another. | BizLibrary |
| Mastering Excel 365 - Expert: Excel Options | This lesson shows you how to view customization settings in the File, Options dialog box and customize the status bar. | BizLibrary |
| Mastering Excel 365 - Expert: Financial Functions | This lesson shows you how to use the PMT function to calculate the payment for a loan, use the NPER function to find the number of periods for an investment, and use the RATE function to find the interest rate for an annuity. | BizLibrary |
| Mastering Excel 365 - Expert: Forecast Data Trends | This lesson shows you how to create a forecast sheet using historical data and change forecast options. | BizLibrary |
| Mastering Excel 365 - Expert: Forms | This lesson shows you how to create a data form to enter and modify data, create a form linked to Excel, view submitted form data in Excel, and add form controls to Excel workbooks. | BizLibrary |
| Mastering Excel 365 - Expert: Get and Transform Data | This lesson shows you how to create a connection to external data and refresh external data. | BizLibrary |
| Mastering Excel 365 - Expert: INDEX, MATCH, and Sparklines | This lesson shows you how to use the MATCH function to locate a value within a range, use the INDEX function to find the value at the intersection of a row and column, and customize a Sparkline. | BizLibrary |
| Mastering Excel 365 - Expert: Information Functions | This lesson shows you how to use IFNA to handle errors in a VLOOKUP, use IFERROR to handle formula errors in functions, and use ISNUMBER and ISBLANK to identify data in cells. | BizLibrary |
| Mastering Excel 365 - Expert: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Excel 365 - Expert: LAMBDA and LET | This lesson shows you how to use the LAMBDA function to save a complex function for future use and use the LET function to simplify functions. | BizLibrary |
| Mastering Excel 365 - Expert: Linked Data Types | This lesson shows you how to create tables with stock or geographic data types, add columns to the table, refresh the data, and view data cards. | BizLibrary |
| Mastering Excel 365 - Expert: Map Charts | This lesson shows you how to compare and modify values across geographical regions using a data map chart. | BizLibrary |
| Mastering Excel 365 - Expert: Named Ranges | This lesson shows you how to create Named Ranges using Create from Selection, edit or delete a Named Range in the Name Manager, create a Named Range using the New Name dialog box, and save a value as a range. | BizLibrary |
| Mastering Excel 365 - Expert: PivotCharts | This lesson shows you how to create a PivotChart, use the Task Pane to modify chart layout, use PivotChart filters, link a slicer to multiple charts, prevent charts from resizing when columns or rows are modified. | BizLibrary |
| Mastering Excel 365 - Expert: PivotTable Options | This lesson shows you how to change the data source for a PivotTable, format a PivotTable, and change options. | BizLibrary |
| Mastering Excel 365 - Expert: Record a Macro | This lesson shows you how to define a macro and record a macro using the Record Macro Dialog Box. | BizLibrary |
| Mastering Excel 365 - Expert: Run a Macro | This lesson shows you how to verify macro security settings, run a macro from a dialog box and a button, save a workbook as a Macro Enabled Workbook. | BizLibrary |
| Mastering Excel 365 - Expert: Summarize Data in a PivotTable (Part 1) | This lesson shows you how to turn on Subtotals, use the GETPIVOTDATA Function, and add a calculated field to a PivotTable. | BizLibrary |
| Mastering Excel 365 - Expert: Summarize Data in a PivotTable (Part 2) | This lesson shows you how to add a calculated item to a PivotTable, change the summary function, set the Show Values As calculations. | BizLibrary |
| Mastering Excel 365 - Expert: Use Solver | This lesson shows you how to add the Solver Add in, add multiple constraints to obtain a Solver solution, and create reports and scenarios from Solver solutions. | BizLibrary |
| Mastering Excel 365 - Expert: Using Scenarios | This lesson shows you how to create multiple scenarios for the same dataset, create a scenario summary report, and merge scenarios from multiple sheets. | BizLibrary |
| Mastering Excel 365 - Expert: Watch and Evaluate Formulas | This lesson shows you how to use Evaluate formula to see how Excel calculates the result of a formula and use the Watch window to monitor formula results as data changes. | BizLibrary |
| Mastering Excel 365 - Expert: Waterfall, Treemap, and Funnel Charts | This lesson shows you how to create and modify a waterfall chart, a treemap chart, and a funnel chart. | BizLibrary |
| Mastering Excel 365 – Intermediate | Microsoft Excel is the most popular data analysis tool in the workplace, so using it effectively is a crucial skill for any business professional. In this course you’ll learn great tools to modify your data and refine your workbook. Excel expert Kathy Jones will also show you how to nest functions and modify and format charts. You’ll even learn to enhance your visualizations by adding sparklines, pictures, and SmartArt. And if you need to work with others, you’ll learn some of the tools available when sharing your workbooks, including comments, hyperlinks, track changes, and share options. And if you need to know more about forecasting, you’ll learn how to conduct What-If analysis using Excel’s special features. (2025) | BizLibrary |
| Mastering Excel 365 – Intermediate: Analyze Data Tool | This lesson shows you how to view suggested visuals to analyze data. | BizLibrary |
| Mastering Excel 365 – Intermediate: Chart Elements | This lesson shows you how to add and remove chart elements as well as filter a chart. | BizLibrary |
| Mastering Excel 365 – Intermediate: Chart Formats | This lesson shows you how to change a chart style and format text on charts. | BizLibrary |
| Mastering Excel 365 – Intermediate: Comments and Notes | This lesson shows you how to add and review comments in a workbook. | BizLibrary |
| Mastering Excel 365 – Intermediate: Comparative Analysis with Conditional Formatting | This lesson shows you how to apply Comparative Analysis Formatting to add Data Bars, Color Scales, and Icon Sets to your worksheets. | BizLibrary |
| Mastering Excel 365 – Intermediate: Compare and Merge | This lesson shows you how to use the legacy compare and merge feature. | BizLibrary |
| Mastering Excel 365 – Intermediate: Conditional Formatting for Text and Dates | This lesson shows you how to apply Conditional Formatting to Text and Dates to easily identify certain values or duplicates. | BizLibrary |
| Mastering Excel 365 – Intermediate: Creating Tables | This lesson shows you how to create and modify a table. | BizLibrary |
| Mastering Excel 365 – Intermediate: Custom Number Formats | This lesson shows you how to create and modify a custom number format. | BizLibrary |
| Mastering Excel 365 – Intermediate: Custom Views | This lesson shows you how to create and use a custom view. | BizLibrary |
| Mastering Excel 365 – Intermediate: Customizing Conditional Formatting | This lesson shows you how to customize rules using the Rules Manager. | BizLibrary |
| Mastering Excel 365 – Intermediate: Find and Replace | This lesson shows you how to quickly find, replace, and select specific data or cells in your worksheets. | BizLibrary |
| Mastering Excel 365 – Intermediate: Flash Fill | This lesson shows you how to save time by using Flash Fill to automatically populate data in a pattern. | BizLibrary |
| Mastering Excel 365 – Intermediate: Forecasting with Data Tables | This lesson shows you how to create single- and two-variable data tables. | BizLibrary |
| Mastering Excel 365 – Intermediate: Freeze and Split Windows | This lesson shows you how to modify views by freezing and splitting windows. | BizLibrary |
| Mastering Excel 365 – Intermediate: Functions in Conditional Formatting | This lesson shows you how to create a formula that applies conditional formatting to specific cells. | BizLibrary |
| Mastering Excel 365 – Intermediate: Goal Seek | This lesson shows you how to use Goal Seek to generate a specific outcome to a formula. | BizLibrary |
| Mastering Excel 365 – Intermediate: Graphics | This lesson shows you how to insert pictures and graphics in a spreadsheet. | BizLibrary |
| Mastering Excel 365 – Intermediate: Group Mode | This lesson shows you how to use group mode to modify multiple worksheets at a time. | BizLibrary |
| Mastering Excel 365 – Intermediate: Hyperlinks | This lesson shows you how to create a hyperlink to a file, range, or website. | BizLibrary |
| Mastering Excel 365 – Intermediate: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Excel 365 – Intermediate: Logical Functions | This lesson shows you how to insert the IFS and SWITCH functions. | BizLibrary |
| Mastering Excel 365 – Intermediate: Managing PivotTables | This lesson shows you how to create and manage PivotTables. | BizLibrary |
| Mastering Excel 365 – Intermediate: Nested Functions | This lesson shows you how to nest one formula within another one. | BizLibrary |
| Mastering Excel 365 – Intermediate: Proofing and Researching Tools | This lesson shows you how to use the Spelling feature to find and correct spelling and grammar errors. | BizLibrary |
| Mastering Excel 365 – Intermediate: Share a Workbook | This lesson shows you how to set up sharing options and share a workbook. | BizLibrary |
| Mastering Excel 365 – Intermediate: SmartArt | This lesson shows you how to create and modify a SmartArt graphic. | BizLibrary |
| Mastering Excel 365 – Intermediate: Sort and Filter | This lesson shows you best practices for sorting and filtering your data. | BizLibrary |
| Mastering Excel 365 – Intermediate: Sparklines | This lesson shows you how to create and modify sparklines to show data trends. | BizLibrary |
| Mastering Excel 365 – Intermediate: Statistical Functions | This lesson shows you how to insert statistical functions such as COUNTA, RANKQ, LARGE, and MEDIAN. | BizLibrary |
| Mastering Excel 365 – Intermediate: Summarizing Data in Tables | This lesson shows you how to use summary functions and add calculated fields in a table. | BizLibrary |
| Mastering Excel 365 – Intermediate: Table Styles | This lesson shows you how to customize table style options and create a new table style. | BizLibrary |
| Mastering Excel 365 – Intermediate: Text to Columns | This lesson shows you how to use the Text to Columns feature. | BizLibrary |
| Mastering Excel 365 – Intermediate: Track Changes | This lesson shows you how to track and review changes in a workbook. | BizLibrary |
| Mastering Excel 365 – Intermediate: Web Queries | This lesson shows you how to create and modify a web query to link internet data to your workbook. | BizLibrary |
| Mastering Excel 365 – Intermediate: Workbook Properties | This lesson shows you how to view and update workbook properties. | BizLibrary |
| Mastering Excel 365 – Intermediate: Workbook Views | This lesson shows you how to view multiple Excel windows. | BizLibrary |
| Microsoft Excel 2019 Data Analysis (Part 1 of 4): Functions and Formulas | Understanding when and how to use advanced functions and arrays is an important step in mastering data analyzation in Excel. Discover the importance of multiple functions including logical and conditional functions, financial and statistical functions, and DateTime functions, as well as examine Arrays, in this overview of advanced functions and formulas. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Logical Functions; (b) IF and AND Functions; (c) Demo: IF and AND; (d) Demo: Using IF and AND Together; (e) Conditional Functions; (f) SUMIF; (g) Demo: SUMIF and SUMIFS; (h) Logical Functions Continued; (i) ISBLANK and EXACT; (j) Demo: ISBLANK and EXACT. Lesson 2: (a) Financial Functions; (b) Financial Functions Continued; (c) PMT and IPMT; (d) Demo: PMT; (e) Demo: IPMT; (f) Statistical Functions; (g) AVERAGE, MEDIAN, and MODE.SNGL Functions; (h) Demo: Mean, Median, and Mode. Lesson 3: (a) Date and Time Functions; (b) Date and Time Functions Continued; (c) Time Functions; (d) Demo: Date and Time Functions; (e) Array Formulas; (f) Array Formulas Continued; (g) Array Demo; (h) Demo: Array Formulas. | BizLibrary |
| Microsoft Excel 2019 Data Analysis (Part 2 of 4): Lookups and DataTables | Excel contains an endless amount of useful data tools to help you sift, sort, and present data. Explore some of these convenient tools including Lookup functions, Data Tables, Validating Cells, and tools for filtering data and creating charts and graphics, in this examination of Excel data tools. Some specific items to be covered include VLOOKUP and HLOOKUP functions, creating, managing, and manipulating data in tables, and setting up validation rules for cells in data sets to help reduce errors and speed up data entry. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Using Lookup Functions; (b) VLOOKUP and HLOOKUP Functions; (c) Demo: Lookup Functions. Lesson 2: (a) Creating Data Tables; (b) Demo: Creating a Table; (c) Demo: Data Table Calculation; (d) Data Management; (e) Demo: Data Management. Lesson 3: (a) Validating Cell Entries; (b) Validation; (c) Demo: Date Validation; (d) Demo: Value Validation; (e) Demo: Populate Data Area; (f) Demo: Custom Validation. Lesson 4: (a) Filter Demo; (b) Filtering; (c) Demo: Filter in the Table Header; (d) Demo: Slicers. Lesson 5: (a) Charting; (b) Bubble Chart; (c) Demo: Create a Chart; (d) Combining Charts; (e) Demo: Combining Charts; (f) Graphics; (g) Graphics Demos; (h) Demo: Using Graphics in Excel. | BizLibrary |
| Microsoft Excel 2019 Data Analysis (Part 3 of 4): PivotTables and PivotCharts | Data summarization is essential when managing large datasets. This course will take a closer look at PivotTables, PivotCharts, PowerPivot, and importing and exporting data in Excel. Learn about building, modifying, and formatting PivotTables from given data sets, generating PivotCharts to enhance the display of data, and discover the amazing tool PowerPivot. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Working with PivotTables; (b) Create PivotTable; (c) Demo: Create a PivotTable; (d) Recommended PivotTable; (e) Demo: RecommendedPivotTable; (f) Working with PivotTables Continued; (g) Data Model; (h) Data Model Continued; (i) Demo: Data Model. Lesson 2: (a) Modifying PivotTable Data; (b) PivotTable Filter, Sort, and Aggregate; (c) Demo: Filter, Sort, and Aggregate; (d) PivotTable Calculated Column; (e) Demo: Calculated Column; (f) Timeline; (g) Demo: Timeline. Lesson 3: (a) Formatting PivotTables; (b) Custom Style PivotTables; (c) Demo: Custom Style PivotTable; (d) Format Layout; (e) Demo: Report Layouts; (f) Number Formats; (g) Demo: Formatting Numbers. Lesson 4: (a) Using PivotCharts; (b) PivotChart Demo; (c) Demo: Using PivotCharts. Lesson 5: (a) PowerPivot; (b) PowerPivot Demo; (c) Demo: PowerPivot; (d) PowerPivot Continued; (e) Demo: Add a Column; (f) PivotCharts in PowerPivot; (g) Demo: PivotCharts; (h) PivotTables in PowerPivot; (i) Demo: PivotTables. Lesson 6: (a) Exporting and Importing Data; (b) Export Adoble PDF; (c) Demo: Export PDF; (d) Export PDF/XPS Document; (e) Demo: Export PDF/XPS; (f) Export Different File Types; (g) Demo: Export Different File Types; (h) Import; (i) Demo: Import Data. | BizLibrary |
| Microsoft Excel 2019 Data Analysis (Part 4 of 4): Analytical Tools | Explore an amazing set of topics in analysis and forecasting in this course which covers topics including Goal Seek, Scenarios, Solver, and Data Analysis. Learn to use Goal Seek’s capabilities when a value is unknown, explore Scenarios which allow for multiple views of how data changes based on set values, use the Solver to generate multiple solutions using objectives, variables and constraints, and explore the instant data analysis tools to quickly get what you need in order to enhance your data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Goal Seek; (b) Calculate Interest Rate; (c) Demo: Calculate Interest Rate; (d) Voting Results; (e) Demo: Voting Results. Lesson 2: (a) Scenarios; (b) Scenarios Demo; (c) Demo: Scenarios; (d) Worst-Case Scenario; (e) Demo: Worst-Case Scenario; (f) Worst-Case Scenario Continued; (g) Demo: Worst-Case Scenario Continued; (h) Best-Case Scenario; (i) Demo: Best-Case Scenario; (j) Scenario Summary; (k) Demo: Scenario Summary. Lesson 3: (a) Solver; (b) Using the Solver; (c) Demo: Using the Solver; (d) Solver Answer Report; (e) Demo: Answer Report. Lesson 4: (a) Instant Data Analysis; (b) Instant Data Analysis Formatting; (c) Demo: Formatting and Charts; (d) Instant Data Analysis Charts; (e) Instant Data Analysis Totals; (f) Instant Data Analysis Tables; (g) Instant Data Analysis Sparklines; (h) Demo: Totals, Tables, and Sparklines. Lesson 5: (a) Demo: Analysis and Formatting. | BizLibrary |
| Unlock Excel VBA & Excel Macros | Automate boring tasks. Write simple VBA scripts and create powerful macros to save hours of work. | XelPlus |
| Visually Effective Excel Dashboards | Design dashboards that are easy to read and interact with. No coding, just smart Excel tricks. | XelPlus |
| What's New in Excel 2019 | Updates In Excel 2019 Optimize The World’s Most Popular Spreadsheet For Modern Business – Making It Easier To Draw, Add Graphics, Manipulate Text, and More! The updated Microsoft Excel 2019 includes new tools and capabilities that can help regular users and new users alike. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 1 of 8): Charts and Images | In this lesson we look at Excel 2019's great new image features, including Funnel and Map Charts and the ability to import scalable SVG images and 3D models. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 2 of 8): Sharing | Sharing your spreadsheet is even easier in Excel 2019. In this lesson we review how to share and co-author documents in Excel 2019. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 3 of 8): TEXTJOIN and CONCAT | TextJoin lets you merge two text fields into one. In this lesson Barbara will show you how, plus the Concat function as well. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 4 of 8): IFS, MAXIFS, and MINIFS | An easy replacement for nested IF statements, MAXIFS and MINIFS let you return the maximum or minimum value in a selected range; this lesson reviews both functions. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 5 of 8): SWITCH | This lesson demonstrates Excel 365's new SWITCH function, which returns a matching value from a list. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 6 of 8): Ink and Drawing | Excel 2019 includes many new drawing features, including ink replay and ink effects. This lesson demonstrates all the ink and drawing features in the new Excel. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 7 of 8): New in Backstage View | This lesson reviews the small but important changes in Excel 2019's backstage view, including recent folders, autosave, and the feedback tool. This content is also translated in Spanish. | BizLibrary |
| What's New in Excel 2019 (Part 8 of 8): Extra Features | In our last module covering the new Excel 2019 we look at a grab bag of small but important features, including improvements in cut and paste, translator, and the new black theme. This content is also translated in Spanish. | BizLibrary |
Microsoft Office
| Course Name | Description | Partner |
|---|---|---|
| Access 2016 - Advanced | Intellezy | |
| Access 2016 - Beginner | Intellezy | |
| Access 2016 - Intermediate | Intellezy | |
| Access 2019 - Advanced | Intellezy | |
| Access 2019 - Beginner | Intellezy | |
| Access 2019 - Intermediate | Intellezy | |
| Access 365 - Advanced | Intellezy | |
| Access 365 - Beginner | Intellezy | |
| Access 365 - Intermediate | Intellezy | |
| ADA Compliance - Creating Accessible Files in the Microsoft Office Suite and Adobe - Intermediate | Intellezy | |
| AZ-204 Developing Solutions for Microsoft Azure (Part 1 of 9): Azure Service Web Apps | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Azure App Core Concepts, Create a Web App, Scaling Apps and Staging. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure shared Responsibility Model; (b) Key Features; (c) App Service Plan; (d) App Service Environment. Lesson 2: (a) Create a Web App; (b) Create Web App using Azure CLI; (c) Demo: deploy Web App; (d) Create Container App. Lesson 3: (a) Configure and Monitor App Service Apps; (b) Inbound and Outbound IP Addresses; (c) Demo: Outbound IP. Lesson 4: (a) Scaling Types; (b) Autoscale Metrics; (c) Demo: Scaling. Lesson 5: (a) Deployment Slots; (b) Demo: Staging Slots; (c) Staging URL. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 2 of 9): Functions, Storage and Cosmos | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Azure Functions, Blob Storage and Security along with Cosmos DB. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What can Azure Functions do; (b) Azure Functions; (c) Function Integrations; (d) Hosting; (e) Types of Triggers; (f) Trigger and Bindings Example; (g) Best Practices. Lesson 2: (a) Function Folder Structure; (b) Demo: Create Azure Function in Visual Studio; (c) Demo: Developing Azure Function using Azure Portal; (d) Function Deployed. Lesson 3: (a) Durable Functions; (b) Chaining; (c) Human Interaction; (d) Demo: Durable function. Lesson 4: (a) Azure Storage Overview; (b) Storage Hierarchy; (c) Page Blobs; (d) Replication; (e) Create Azure Blob Storage Account. Lesson 5: (a) Storage Tiers; (b) Lifecycle Management; (c) Demo: Customize Lifecycle. Lesson 6: (a) Work with Azure Storage; (b) Demo: Retrieve Azure Storage Resources. Lesson 7: (a) Demo: Storage Security; (b) Three Containers. Lesson 8: (a) Azure Cosmos DB; (b) Core Functionality; (c) Consistency Levels; (d) Multiple APIs Support. Lesson 9: (a) Resource Hierarchy Tree; (b) Resource Hierarchy; (c) Cosmos DB Partitioning; (d) DB Demo. Lesson 10: (a) Manage Collections and Documents; (b) Demo Documents. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 3 of 9): AZ-204 IaaS Solutions | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Provisioning VM's, Azure Resource Management and Containers. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Provisioning VMs in Azure; (b) Azure VM Configuration Options; (c) High Availability and Disaster Recovery; (d) Availability Sets with Fault Domain; (e) Demo: Create Azure VM. Lesson 2: (a) Create and Deploy Azure Resource Manager Templates; (b) ARM Template Deployment; (c) Nested ARM Template Structure; (d) Demo: Create Arm Template. Lesson 3: (a) Create Container images for solutions; (b) Container Images; (c) Docker Terminology; (d) Demo: Create Docker Image Locally. Lesson 4: (a) Publish a container image to Azure Container Regi; (b) Registry SKUs; (c) Demo: Deploying Docker Image to ACR. Lesson 5: (a) Create Container images in Azure Container Instant; (b) Demo: Docker Partnerships; (c) Demo: Deploying Container. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 4 of 9): Authentication and Cloud | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Identity Platform, Authentication Library, Keys and Secrets and Identities for Resources. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Identity as a Control Plane; (b) Create Authentication Context; (c) Microsoft Identity Platform; (d) Objects in Azure AD; (e) Common Authentication Flows; (f) Demo: Register an App with Microsoft Identity Pla. Lesson 2: (a) Microsoft Authentication Library; (b) Acquiring a Token Silently; (c) Graph Authentication DSK; (d) Demo: Interactive Authentication. Lesson 3: (a) Container Permissions; (b) CORS Support for Azure Storage Services; (c) Authorization; (d) Shared Access Signatures; (e) Demo: Handling Access Security in AZ Storage. Lesson 4: (a) Azure Key Vault; (b) Key Vault Concepts; (c) Key Vault Authentication; (d) Secret Types; (e) Demo: Creating Key Vault using Azure Portal. Lesson 5: (a) Azure Managed Identity; (b) Managed Identities Implementation; (c) System Assigned Managed Identity; (d) Types of Managed Identities; (e) Identities Demo. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 5 of 9): API Management and Logic Apps | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: API Management, Configuring Authentication for API's, Azure Logic Apps and Customization. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) API Management; (b) Microservice Architecture; (c) Terminology; (d) Products; (e) APIs and Operations; (f) Demo: Creating API Management Service using Azure. Lesson 2: (a) API Management Instance Overview; (b) Policies; (c) Demo: Policies; (d) Policy Scopes; (e) Demo: Transforming an API Using Policies. Lesson 3: (a) Subscriptions; (b) Client Certificates; (c) Demo: certificates. Lesson 4: (a) Azure Logic Apps; (b) Components; (c) Workflow Components; (d) Connectors; (e) Managed Connectors; (f) Connector Components; (g) Hybrid Connectivity; (h) Schedule Triggers; (i) Single Execution; (j) Demo: Create Logic App Using Azure Portal. Lesson 5: (a) Custom Connectors; (b) Deployment Templates; (c) Template Code; (d) Create a Template; (e) Demo: Create a Deployment Template. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 6 of 9): Event-Based Solutions | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Azure Event Grid, Event Hub and Notification Hub. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Event-Driven Architecture; (b) Azure Event Grid; (c) Sources and Handlers; (d) Event Grid Concepts; (e) Schema; (f) Security; (g) Filtering; (h) Authoring Custom Events; (i) Event Domains; (j) Demo: Route Custom Events. Lesson 2: (a) Azure Event Hubs; (b) Event Publishers; (c) Partitions; (d) Consumer Groups; (e) Kafka; (f) Security Model; (g) Namespace Manager; (h) SAS Key. Lesson 3: (a) Push Notifications; (b) Push Notification Service; (c) Notification Hubs; (d) Shared Access Security; (e) Device Registration; (f) Registration Templates; (g) Notification Payload; (h) Template Expression Language; (i) Tags. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 7 of 9): Message-Based Solutions | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Azure Service Bus Solutions and Storage Solutions. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Comparing Cloud Messaging Options; (b) Azure Service Bus; (c) Events vs. Messages; (d) Queues; (e) Queue-Based Load Leveling; (f) Topics and Subscriptions; (g) Messages and Payloads; (h) Demo: Using .NET for Service Bus Queue. Lesson 2: (a) Azure Queue Storage; (b) components; (c) Code Examples; (d) Retrieve and Change Message. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 8 of 9): Optimize and Monitor | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Monitoring in Azure, Instrumentation App, Analyze and Troubleshooting Apps, and handling Transient Faults. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Azure Monitor; (b) Monitoring Data Platform; (c) Alerts; (d) Alerts Workflow; (e) Application Insights; (f) Insights Architecture. Lesson 2: (a) App Insights for Webpages; (b) App Insights Code; (c) App Insights Console Config; (d) App Insights Platforms; (e) Demo: Application Insights. Lesson 3: (a) What Does Azure Monitor Collect; (b) Data Sources; (c) Azure Monitor Sources; (d) Application Insights Overview; (e) Monitored Metrics; (f) Application Map; (g) Components; (h) Application Map Code; (i) View Activity Logs; (j) Auditing in Azure PowerShell; (k) Monitor Reliability. Lesson 4: (a) Transient Errors; (b) Handle Transient Errors; (c) Retrying After a Transient Error; (d) Detecting if an Error is Transient. | BizLibrary |
| AZ-204 Developing Solutions for Microsoft Azure (Part 9 of 9): Caching and Content Delivery | Azure Developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. This course covers: Azure Cache for Redis, Developing and Storage for Azure Content Delivery Networks and a wrap up with the AZ-204 Roadmap. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Redis; (b) Redis Data Types; (c) Example Key Schema; (d) Redis Operations; (e) Azure Cache for Redis; (f) Demo: Connecting an App to Azure Cache for Redis. Lesson 2: (a) Content Delivery Networks; (b) Improving Client Experience using CDN; (c) CDN Usage; (d) Azure CDN; (e) Manage Azure using Azure CLI; (f) Cache Expiration. Lesson 3: (a) Certification; (b) Study Areas; (c) What's Next; (d) Exam Page. | BizLibrary |
| AZ-303 Microsoft Azure Architect Technologies (Part 1 of 4): Monitor Azure Infrastructure | Responsibilities for an Azure Solution Architect include advising stakeholders and translating business requirements into secure, scalable, and reliable cloud solutions. This course covers Implement and monitor an Azure infrastructure which accounts for (50-55%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) 300v303; (b) Tools Overview; (c) SignUp To Azure; (d) Controlling Azure Costs; (e) Get Azure DevOps; (f) Development Tools; (g) Install PowerShell; (h) Install Azure CLI. Lesson 2: (a) Networking Overview; (b) Networking Walkthrough; (c) Networking PowerShell. Lesson 3: (a) Virtual Machines; (b) Virtual Machines Types. Lesson 4: (a) Windows Walkthrough; (b) Linux Walkthrough. Lesson 5: (a) VM Deployments; (b) VM Deployments DevOps. Lesson 6: (a) Storage Overview; (b) Storage Walkthrough; (c) Using Storage. Lesson 7: (a) Azure AD; (b) Azure AD Editions; (c) Azure AD Tenants and Connectivity; (d) Azure AD Walkthrough; (e) Azure AD Connect. Lesson 8: (a) IP Addressing; (b) IP Addressing Walkthrough; (c) Network SecurityGroups; (d) Peering. Lesson 9: (a) NSG Walkthrough; (b) Peering Walkthrough; (c) Routing; (d) Routing Walkthrough. Lesson 10: (a) Service Endpoints Walkthrough; (b) Service Endpoints; (c) Virtual Machines Types. Lesson 11: (a) Monitoring in Azure Intro; (b) Activity Logs; (c) Monitoring Activity Logs Walkthrough; (d) Monitoring Metrics and Alerts Walkthrough; (e) Monitoring Costs. Lesson 12: (a) Log Analytics Intro; (b) Monitoring Log Analytics; (c) Querying Log Analytics. Lesson 13: (a) App Insights Intro; (b) App Insights; (c) Azure Advisor Intro; (d) Network Watcher Intro; (e) Alerts and Metrics. | BizLibrary |
| AZ-303 Microsoft Azure Architect Technologies (Part 2 of 4): Management and Security Solutions | Responsibilities for an Azure Solution Architect include advising stakeholders and translating business requirements into secure, scalable, and reliable cloud solutions. This course covers Implement management and security solutions which accounts for (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Creating a User; (b) Subscriptions; (c) Subscriptions Walkthrough; (d) Custom RBAC Roles Walkthrough. Lesson 2: (a) Policies; (b) Access Review; (c) Access Review Intro; (d) Keyvault Intro; (e) Keyvault Walkthrough. Lesson 3: (a) Migration Intro; (b) Migrating Workloads; (c) Migrating Walkthrough. Lesson 4: (a) Traffic Manager Overview; (b) Load Balancer Setup Walkthrough; (c) Traffic Walkthrough; (d) Load Balancer Overview; (e) Load Balancer Walkthrough. Lesson 5: (a) App Gateway and WAFs Overview; (b) App Gateway and WAFs Walk. | BizLibrary |
| AZ-303 Microsoft Azure Architect Technologies (Part 3 of 4): Solutions for Apps | Responsibilities for an Azure Solution Architect include advising stakeholders and translating business requirements into secure, scalable, and reliable cloud solutions. This course covers Implement solutions for apps which makes up (10-15%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Apps Intro; (b) What are Web Apps; (c) Web Apps Service Plans. Lesson 2: (a) Create Web Apps; (b) Web Apps Domains and Slots; (c) Web Apps Auth; (d) Web Apps Backups; (e) Web Apps AutoScale; (f) Web Apps Git Deploy. Lesson 3: (a) Event Grid; (b) Event Grid Walkthrough; (c) Service Bus; (d) Service Queues; (e) Service Topics and Subscriptions. Lesson 4: (a) Which Queue to Use; (b) Containers Intro; (c) Docker Walkthrough. Lesson 5: (a) Container Build and Deployment; (b) Kubernetes Intro; (c) Kubernetes Deploy Cluster. Lesson 6: (a) Function Apps Intro; (b) Function Apps Portal Walkthrough; (c) Function Apps Visual Studio. Lesson 7: (a) Logic Apps Intro; (b) Logic Apps Portal; (c) Logic Apps Visual Studio. | BizLibrary |
| AZ-303 Microsoft Azure Architect Technologies (Part 4 of 4): Manage Data Platforms | Responsibilities for an Azure Solution Architect include advising stakeholders and translating business requirements into secure, scalable, and reliable cloud solutions. This course covers Implement and manage data platforms which accounts for (10-15%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Cosmos DB Intro; (b) Create Cosmos DB. Lesson 2: (a) SQL DB Intro; (b) Create SQL DB. | BizLibrary |
| AZ-304: Microsoft Azure Architect Design (Part 1 of 5): Design Monitoring | Azure Architect Design tests expertise in designing and implementing solutions that run on Microsoft Azure. This course covers Design monitoring which makes up (10-15%) of the exam. Topics covered include: Cost Optimization, Monitoring Strategy and Compliance with Policy. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Design for Cost Optimization; (b) Azure Cost Calculator and Azure Cost Management; (c) Minimize Compute Costs Part 1; (d) Minimize Compute Costs Part 2; (e) Minimize Identity Costs; (f) Minimize Network costs; (g) Minimize Storage Costs. Lesson 2: (a) Monitoring Strategy; (b) Compliance Strategy; (c) Understand the Azure monitoring Service; (d) Azure Application Insights; (e) Azure Monitor - Use Cases. Lesson 3: (a) Achieving Compliance with Azure Policy; (b) Azure Sentinel; (c) Azure Sentinel - Lab Activity. | BizLibrary |
| AZ-304: Microsoft Azure Architect Design (Part 2 of 5): Design Identity and Security | Azure Architect Design tests expertise in designing and implementing solutions that run on Microsoft Azure. This course covers Design identity and security and makes up (25-30%) of the exam. Topics covered include: Authentication, Authorization, Monitoring Azure AD, Role-Based Access, Identity Management and Azure Blueprints. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Design Identity and Security; (b) Introduction to Identities; (c) Access controls; (d) Azure AD on LightBoard; (e) Azure Active Directory. Lesson 2: (a) Authentication and Authorization; (b) Authentication Authorization and protocols; (c) Options Available in Azure AD authentication; (d) Single Sign-On; (e) SSO Lab Activity. Lesson 3: (a) All About MFA in Azure; (b) OpenID and OAUTH2 - Lab Activity; (c) Conditional Access - Lab Activity; (d) Azure AD Connect; (e) Azure AD connect Health. Lesson 4: (a) Monitoring Azure AD; (b) Self Service; (c) Azure AD B2B; (d) Azure AD B2C. Lesson 5: (a) Choosing the right authentication method; (b) Design Authorization; (c) Azure Management Groups; (d) Azure Subscriptions; (e) Azure Subscription Usage. Lesson 6: (a) RBAC Concepts; (b) RBAC Roles; (c) Azure AD Roles and Permissions; (d) Role Definitions; (e) RBAC Hierarchical Structure; (f) Role Definitions - Powershell. Lesson 7: (a) Access Reviews Feature; (b) Security and Risk Management for Identities; (c) Azure AD identity protection; (d) Monitoring in PIM and Azure AD identity protection. Lesson 8: (a) Privileged Identity Management (PIM); (b) Azure AD password protection; (c) Azure AD Licensing; (d) Just In Time - JIT; (e) Organizing Resource. Lesson 9: (a) Meeting Compliance with Azure Policy; (b) Azure BluePrints. Lesson 10: (a) Azure key vault; (b) Azure AD Managed Identities. | BizLibrary |
| AZ-304: Microsoft Azure Architect Design (Part 3 of 5): Design Data Storage | Azure Architect Design tests expertise in designing and implementing solutions that run on Microsoft Azure. This course covers Design data storage and makes up (15-20%) of the exam. Topics covered include: Storage Fundamentals, Data Management, Cosmos DB, Azure Storage and Data Flow. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Storage Fundamentals; (b) Azure File Shares; (c) Azure StoreSimple. Lesson 2: (a) Data Management Intro; (b) Buidling Azure SQL Database Part 1; (c) Buidling Azure SQL Database Part 2. Lesson 3: (a) Cosmos DB; (b) Azure Synapse. Lesson 4: (a) SQL Data Warehouse; (b) Azure Data Lake Storage; (c) Data Flow Introduction. Lesson 5: (a) Azure Data Flow Fundamentals; (b) Azure Data Factory; (c) Azure Databricks. Lesson 6: (a) Azure Storage; (b) Azure Storage Account; (c) Standard and Premium Storage Accounts; (d) Storage Types; (e) Creating Storage account - Lab Activity; (f) Create Storage Account with Powershell - Lab Activity. Lesson 7: (a) Azure Storage Explorer; (b) Azure Blob Containers; (c) Storage Performance Tiers; (d) Uploading Blobs; (e) Blob access Policies; (f) Files Vs Blobs; (g) Storage Security; (h) Authorization Options; (i) Shared Access Signatures; (j) Shared Access Signatures - Lab Activity; (k) SAS Best Practices; (l) Blob Public access level. | BizLibrary |
| AZ-304: Microsoft Azure Architect Design (Part 4 of 5): Design Business Continuity | Azure Architect Design tests expertise in designing and implementing solutions that run on Microsoft Azure. This course covers Design business continuity makes up (10-15%) of the exam. Topics covered include: Site Recovery, Data Archiving and High Availability. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Site Recovery; (b) Principles of Disaster Recovery and Business Cont.; (c) Azure Site Recovery Replication; (d) Azure Site Recovery Backups. Lesson 2: (a) Designing Data Archival; (b) Fundamentals of Archival; (c) Azure Storage Account and Using Account Tiers; (d) High Availability; (e) Concepts of High Availability. Lesson 3: (a) High Availability for Azure Data centers; (b) High Availability for Azure Storage; (c) High Availability Connectivity. | BizLibrary |
| AZ-304: Microsoft Azure Architect Design (Part 5 of 5): Design Infrastructure | Azure Architect Design tests expertise in designing and implementing solutions that run on Microsoft Azure. This course covers Design infrastructure makes up (25-30%) of the exam. Topics covered include: Deployment and Migration, Automation and Data Security. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Deployment Migration and Integration; (b) Deployment Strategies; (c) Azure Resource Manager Templates. Lesson 2: (a) Azure Automation; (b) Fundamentals Of Data Protection; (c) Azure SQL Data Protection. Lesson 3: (a) Azure SQL Data Network Security; (b) Data protection for Azure Data Warehouse; (c) Data protection for Cosmos DB; (d) Migration - Introduction. Lesson 4: (a) Migration Fundamentals; (b) Azure Import Export Service. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 1 of 7): Development Process | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Implement DevOps Development Processes which counts for approximately (20 – 25%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Source Control; (b) Source Control Benefits; (c) Types of Source Control; (d) Azure Repos; (e) Migrating from TFVC to Git; (f) Authenticate GIT Repository. Lesson 2: (a) Outlook Email Creation; (b) Account and Project Creation; (c) GitHub Account Creation; (d) BitBucket Account Creation; (e) AzurePortal Creation. Lesson 3: (a) Create a new Repo; (b) Push and Pull Changes from Local; (c) Import Code into Azure DevOps; (d) Import Code into Github Bitbucket. Lesson 4: (a) Org settings Full; (b) Project Settings Full. Lesson 5: (a) Structure Git Repo; (b) Git Branching Workflows; (c) Collaborating with Pull Requests; (d) Why Care about GitHooks; (e) Fostering Internal Open Source; (f) Git Version; (g) Public Projects; (h) Files in Git. Lesson 6: (a) Azure Repos Overview; (b) Azure Branches and PR; (c) Internal Forking. Lesson 7: (a) Manage Build Infrastructure; (b) Azure Pipelines; (c) Hosted vs. Private Agents; (d) Agent Pools; (e) Pipelines and Concurrency; (f) Open Source Projects; (g) YAML vs. Visual Designer; (h) Setup Private Agents; (i) Jenkins and Azure Pipelines; (j) External Source control; (k) Docker Multi-Stage Builds. Lesson 8: (a) AD Demogenerator; (b) Agent installation. Lesson 9: (a) Managing App Config and Secrets; (b) Secure and Compliant Dev Processes; (c) Rethinking App Config Data; (d) Manage Secrets Tokens and Certificates; (e) Tools for Managing Security and Compliance. Lesson 10: (a) Mobile DevOps; (b) Visual Studio App Center; (c) Manage Mobile Target Device Sets; (d) Manage Target UI Test Device Sets; (e) Provision Tester Devices for Deployment; (f) Create Public and Private Distribution Groups; (g) App Center Account Creation. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 2 of 7): Continuous Integration | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Implement Continuous Integration which counts for ( 10 – 15%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Continuous Integration in Azure DevOps Pipeline; (b) Build Strategy. Lesson 2: (a) YAML Pipelines and Triggers in CI; (b) Function Demo. Lesson 3: (a) Managing Code Quality; (b) Managing Security Policies; (c) Azure Devops CI - Jenkins CD; (d) Jenkins CI - Azure Devops CD. Lesson 4: (a) Implementing a Container Build Strategy; (b) Microservices and Containers; (c) Considerations for Multiple Stage Builds. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 3 of 7): Continuous Delivery | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Implement Continuous Delivery which counts for ( 10 – 15%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Design Release Strategy; (b) Release Strategy Recommendations; (c) High Quality Release Pipeline; (d) Choosing a Deployment Pattern; (e) Choosing Release Management Tool. Lesson 2: (a) Artifacts to Azure Blobs; (b) End2End website CICD; (c) Azure Artifacts. Lesson 3: (a) Create a Release Pipeline; (b) Provision and configure Environments; (c) Manage Secrets; (d) Integrate Secrets and Release Pipeline; (e) functional Test Automation; (f) Automate Inspection of Health. Lesson 4: (a) Testcases Full; (b) Task Groups; (c) Continuous Monitoring & App Insights; (d) Azure ENV demo. Lesson 5: (a) Deployment Patterns; (b) Progressive Exposure Deployment; (c) Blue Green Deployment; (d) Feature Toggles; (e) Canary Releases; (f) Dark Launching; (g) AB Testing. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 4 of 7): Dependency Management | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Implement Dependency Management which covers (5 – 10%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Designing a Dependency Management Strategy; (b) Packaging Dependencies; (c) Package Management; (d) Implement Versioning Strategy. Lesson 2: (a) Manage Security and Compliance; (b) Package Security; (c) Open Source Software; (d) Integrating License and Vulnerability Scans; (e) White Source Bolt. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 5 of 7): Application Infrastructure | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Implementing Application Infrastructure which counts for (15 – 20 %) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Infrastructure as Code and Configuration Management; (b) Create Azure Resources using ARM Templates; (c) Create Azure Resources using Azure CLI; (d) Create Azure Resources using PowerShell; (e) Additional Automation Tools; (f) Version Control. Lesson 2: (a) Azure Automation; (b) Automation Accounts; (c) Automate with Runbook; (d) Webhooks. Lesson 3: (a) Azure Automation Account; (b) Terraform Demo. Lesson 4: (a) Infrastructure as a Service; (b) Platform as a Service; (c) Serverless and HPC Compute Services; (d) Azure Kubernetes Service; (e) Choosing Compute Service. Lesson 5: (a) AKS CICD Demo Part 1; (b) Prepare Agent. Lesson 6: (a) Chef with Azure; (b) Puppet with Azure; (c) Ansible with Azure; (d) Cloud Init with Azure; (e) Terraform with Azure. Lesson 7: (a) Azure Cloud Powershell Demo; (b) Azure Cloud CLI; (c) Azure Cloud Templates. Lesson 8: (a) Compliance and Security; (b) Azure Security and Compliance Tools. Lesson 9: (a) ARM Template Checking; (b) Azure DevOps with Ansible. Lesson 10: (a) Azure Key Vault; (b) Sonarcloud Report. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 6 of 7): Continuous Feedback | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Implement Continuous Feedback which counts for (10 – 15 %) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) System Feedback Mechanisms; (b) Continuous Experimentation Mindset; (c) Design Practices to Measure End-User Satisfaction; (d) Processes to Capture and Analyze User Feedback; (e) Design Process to Automate App Analytics; (f) Azure Boards Full. Lesson 2: (a) Track System Usage; (b) Routing for Mobile Application Crash Report Data; (c) Implement and Manage Build Infrastructure; (d) Integrate and Configure Ticketing Systems. Lesson 3: (a) Azure Devops Dashboard & Wiki; (b) Azure Monitoring with Grafana; (c) Azure DevOps with SNOW ITSM. Lesson 4: (a) Manage Build Infrastructure; (b) Analyze Telemetry to Establish Baseline; (c) Ongoing Tuning to Reduce Non-Actionable Alerts; (d) Analyze Alerts; (e) Blameless Postmortems. | BizLibrary |
| AZ-400 Designing and Implementing Microsoft DevOps Solutions (Part 7 of 7): DevOps Strategy | Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. This course covers: Design a DevOps Strategy which counts for (20 – 25%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Planning for DevOps; (b) Project Selection; (c) Team Structures. Lesson 2: (a) Planning for Quality and Security; (b) Planning Secure Development. Lesson 3: (a) Migrating and Consolidating Artifacts and Tools; (b) Migrating and Integrating Source Control. | BizLibrary |
| AZ-900: Microsoft Azure Fundamentals (2021) (Part 1 of 5): Cloud Concepts | Azure Fundamentals exam is an opportunity to prove knowledge of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. This covers an introduction to the Azure Cloud Computing platform including: what is cloud computing, concepts and terminology. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) Need for Cloud Computing.; (c) What is Cloud Computing. Lesson 2: (a) Benefits of Cloud Computing; (b) Key Concepts and Terminolgy; (c) Economies of Scale; (d) Capex vs. Opex; (e) Public Cloud. Lesson 3: (a) Characteristics of Public Cloud; (b) Private Cloud; (c) Characteristics of Private CLoud; (d) Hybrid Cloud; (e) Characteristics of Hybrid CLoud; (f) Review and what next; (g) IAAS; (h) Use Cases of IAAS; (i) What is Paas. Lesson 4: (a) Common Scenarios Paas; (b) What is Saas; (c) Shared respone. | BizLibrary |
| AZ-900: Microsoft Azure Fundamentals (2021) (Part 2 of 5): Core Azure Services | Azure Fundamentals exam is an opportunity to prove knowledge of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. This covers the the core services Azure Provides including: regions, availability, virtual machines, gateways, storage and more. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro; (b) Regions; (c) Special Azure Regions; (d) Regional Pairs; (e) Feature Availabilty; (f) Availbailty zone; (g) Availabilty Sets; (h) Resource Groups; (i) Azure Resource Manager; (j) Azure Core Services; (k) What is Azure Compute. Lesson 2: (a) Virtual Machines 1; (b) Virtual Machines 1 - Lab; (c) Virtual Machines II - Lab; (d) Virtual Machines III - Lab; (e) Virtual Machines IV - Lab; (f) Virtual Machines V - Lab; (g) Virtual Machine VI. Lesson 3: (a) What are Containers; (b) Containers - Lab; (c) Containers vs Virtual Machines; (d) Virtual Networks; (e) Virtual Networks Lab. Lesson 4: (a) What is Load Balancer; (b) VPN Gateway; (c) Azure Application Gateway; (d) Azure Application Gateway II; (e) Content Delivery Networks; (f) How CDN Works; (g) Azure CDN Lab; (h) Azure Storage Services. Lesson 5: (a) Structued Data; (b) Unstructured data; (c) Semistructured Data; (d) Blob File Disk and Archive; (e) Creating Storage Account; (f) Storage Account Overview. Lesson 6: (a) Storage Account Blobs; (b) Storage Account Files. Lesson 7: (a) Tables and Queues; (b) Azure Storage Explorer; (c) Azure Database Services; (d) Sql Services - Demo; (e) Azure Marketplace. Lesson 8: (a) Internet of Things; (b) IOT HUB; (c) IOt HUB Demo. Lesson 9: (a) Big Data; (b) Azure Sql Data Warehouse; (c) HD Insights; (d) Azure Datalake; (e) Machine Learning; (f) Azure Machine Learning Services and Studio; (g) Serverless Computing; (h) What is Devops; (i) Azure Management Tools; (j) Powershell Demo. Lesson 10: (a) Azure CLI Demo; (b) Cloudshell Demo; (c) Deployment with JSON; (d) Azure Advisor; (e) Summary. | BizLibrary |
| AZ-900: Microsoft Azure Fundamentals (2021) (Part 3 of 5): Security, Privacy and Compliance | Azure Fundamentals exam is an opportunity to prove knowledge of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. This course covers firewalls, authentication, key vaults, threat protection, monitoring and compliance. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Module Overview; (b) Azure Firewall Intro; (c) Azure Firewall Lab Steps; (d) Azure Firewall Lab; (e) Azure DDOS; (f) Network Security Groups. Lesson 2: (a) App Sec Groups; (b) Choosing Azure Network Securty Solutions; (c) AUthentication and authorization; (d) Azure Active Directory; (e) Azure MFA; (f) Azure Security Center; (g) Azure Security center - LAB activity. Lesson 3: (a) Azure Key vault; (b) Microsoft Azure Information Protection; (c) Azure Advanced Threat Protection; (d) Azure Policy; (e) Azure Policy - Lab Activity; (f) RBAC. Lesson 4: (a) RBAC Lab; (b) Azure Locks; (c) Azure Locks - Lab; (d) Azure Blueprints; (e) Subscription Governance; (f) Azure Tagging; (g) Azure Monitoring. Lesson 5: (a) Azure Monitor- Lab Activity; (b) Azure Service health; (c) Monitoring Applications and Services; (d) Compliance Terms and requirements; (e) Microsoft privacy statement; (f) Trust center; (g) Azure trust center; (h) Azure Government Services; (i) Microsoft Azure Germany; (j) Azure China. | BizLibrary |
| AZ-900: Microsoft Azure Fundamentals (2021) (Part 4 of 5): Pricing and Support | Azure Fundamentals exam is an opportunity to prove knowledge of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. This course covers the various tiers of pricing and support for Azure services. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction Module 4; (b) Azure Subscriptions; (c) Management Groups; (d) Purchase Azure products and services; (e) Usage Meters; (f) Factors Affecting Costs; (g) Zones for Billing; (h) Pricing Calculator; (i) TCO; (j) Minimize Costs in Azure; (k) Azure Cost Management. Lesson 2: (a) Support Plans; (b) Alternative Support Channels; (c) SLAs; (d) Composite SLAs; (e) Improving Application SLA_s; (f) Public and Private Preview Features; (g) Providing Feedback; (h) General availabilty; (i) Azure updates; (j) Azure Link. | BizLibrary |
| AZ-900: Microsoft Azure Fundamentals (2021) (Part 5 of 5): Updates | Azure Fundamentals exam is an opportunity to prove knowledge of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. This course covers updates to the AZ-900 including Azure Ignite, Networking, and Storage. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is Compute; (b) Networking Fundamentals - Part 1; (c) Networking Fundamentals - Part II; (d) Storage Fundamentals. Lesson 2: (a) Overview of Azure Services; (b) What Can you Expect in this Section; (c) Azure Portal Demo; (d) Using Azure CLI; (e) Service Categories; (f) Design a Solution. Lesson 3: (a) Azure Sentinel; (b) Azure Sentinel - Lab Activity; (c) Cosmos DB. | BizLibrary |
| Basic Computer Skills | Welcome to the “Basic Computer Skills” course designed to help employees learn the basics of using a computer. This course, comprising four lessons, introduces computer input and output devices, the basics of operating systems, network connections, and describes how to use internet browsers. After this course, viewers will be able to identify and use input and output devices, manage file organization, navigate the desktop and menus to open programs, perform basic troubleshooting for network connections, and use a browser to access the internet. | BizLibrary |
| Basic Computer Skills: Setting Up Network Connections | Welcome to the “Setting Up Network Connections” lesson intended to help learners understand the purpose of network connections. This lesson is the third of four in the “Basic Computer Skills” course, which helps employees improve their understanding of how to use a computer and provides the groundwork for greater independence when using a computer. In this lesson, viewers will learn that printers and the internet require network connections, the difference between the two most common types of internet connections in an office setting, and how to troubleshoot connectivity issues. After viewing, learners will be able to connect to the internet or a printer, check their connection status, and perform basic troubleshooting tasks to diagnose connectivity problems. | BizLibrary |
| Basic Computer Skills: Understanding Operating Systems | Welcome to the “Understanding Operating Systems” lesson intended to help learners understand how a computer’s operating system works. This lesson is the second of four in the “Basic Computer Skills” course, which helps employees improve their understanding of how to use a computer and provides the groundwork for greater independence when using a computer. In this lesson, viewers will learn how to open programs, manage files, and shut down or restart their computer. After viewing, learners will be able to open programs from the desktop or menu, save files, organize files into folders, perform the copy and paste functions, and shut down or restart their computer. | BizLibrary |
| Basic Computer Skills: Using Additional Devices | Welcome to the “Using Additional Devices” lesson intended to help learners understand how to use devices to interact with the computer. This lesson is the first of four in the “Basic Computer Skills” course, which helps employees improve their understanding of how to use a computer and provides the groundwork for greater independence when using a computer. In this lesson, viewers will learn how to use devices to control a cursor and the difference between input and output devices. After viewing, learners will understand how to move a cursor with a mouse or touchpad, navigate using left and right clicks, use a keyboard, and how to control volume for a headset. | BizLibrary |
| Basic Computer Skills: Using an Internet Browser | Welcome to the “Using an Internet Browser” lesson intended to help learners understand how to use an internet browser. This lesson is the last of four in the “Basic Computer Skills” course, which helps employees improve their understanding of how to use a computer and provides the groundwork for greater independence when using a computer. In this lesson, viewers will learn what a browser is, some basic information about how to navigate within a browser, and the difference between a new window and new tab. After viewing, learners will be able to identify the address bar in their browser, add shortcuts and bookmarks to their home page, use a search engine, distinguish between tabs and windows, and recognize common symbols used by computer programs. | BizLibrary |
| BizLibrary Production's "How To" Series | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This course contains several video lessons, all of which are short, targeted, engaging, and relatable. Each lesson provides performance support on specific topics to help employees master basic skills, navigate awkward moments, and add value to the organization. Plus, to maximize each viewer’s learning experience, the "How To" series comprises multiple compelling templates. From "How to Tell Someone No" to "How to Build a Personal Brand," there’s sure to be a subject in this series that captures your interest and teaches you something new. | BizLibrary |
| Brain Bites - What is Copilot | Learn to use Microsoft Copilot to research, create, and analyze efficiently across Microsoft 365. This Bigger Brains course empowers business professionals to harness the power of Microsoft Copilot across various platforms. You’ll learn to distinguish between the three main versions of Copilot and how to access and navigate each. You’ll also learn practical applications such as conducting advanced research, crafting prompts, and creating content within Microsoft 365 apps. In addition to content creation, you’ll explore Copilot’s powerful analytical capabilities. You’ll see how to summarize data through copy-paste and file uploads, and how to analyze datasets directly in Excel. By the end of the course, you’ll be equipped with the information necessary for integrating Copilot into daily workflows and a list of best practices to follow when doing so. | BizLibrary |
| Brain Bites - What is Copilot: Analyzing with Copilot | Transform how you analyze data and documents with Microsoft Copilot—your intelligent assistant for extracting insights, identifying trends, and simplifying complex information. From summarizing reports to visualizing spreadsheet data, Copilot helps you make faster, smarter decisions. | BizLibrary |
| Brain Bites - What is Copilot: Creating with Copilot | Unlock faster, smarter content creation with Microsoft Copilot—your AI-powered writing partner for emails, reports, presentations, and visuals. Whether you're drafting from scratch or refining existing work, Copilot helps you overcome creative blocks and boost productivity across Microsoft 365 apps. | BizLibrary |
| Brain Bites - What is Copilot: Intro to Copilot | Discover the power of Microsoft Copilot—your AI assistant integrated across Teams, Outlook, and Microsoft 365. Learn the key differences between the free consumer version, secure business chat, and the premium productivity-enhancing Copilot to unlock smarter workflows and seamless collaboration. | BizLibrary |
| Brain Bites - What is Copilot: Other Copilots and Agents | Explore Microsoft’s expanding Copilot ecosystem, featuring specialized AI agents and industry-specific tools designed to streamline tasks, enhance productivity, and deliver tailored insights. From autonomous agents to custom-built solutions for sales, security, and development, Copilot is transforming how every department works. | BizLibrary |
| Brain Bites - What is Copilot: Researching with Copilot | Learn how to use Microsoft Copilot as your personal research assistant to save time and uncover accurate, in-depth insights. From asking smarter questions to leveraging internal company data, this guide shows you how to get the most out of Copilot’s powerful research capabilities. | BizLibrary |
| Brain Bites: Loop Components | Discover how Microsoft Loop Components keep your team perfectly in sync. These portable, shareable pieces of content update in real time across apps like Teams, Outlook, and Word—making collaboration effortless and keeping everyone on the same page. | BizLibrary |
| Brain Bites: Loop Pages | Microsoft Loop Pages give you a flexible canvas to organize ideas, tasks, and components in one place. With customizable templates, formatting tools, and real-time collaboration features, Pages make it easy to brainstorm, plan, and share content across apps like Teams and Outlook. | BizLibrary |
| Brain Bites: Loop Workspaces | Microsoft Loop Workspaces give your team a shared hub to organize projects, pages, and components in one place. With customizable layouts, easy navigation, and real-time collaboration, Workspaces make it simple to keep everyone aligned and move projects forward efficiently. | BizLibrary |
| Brain Bites: Microsoft Loop | Microsoft Loop is your next-generation collaboration tool that brings teams, content, and tasks together in one seamless experience. With real-time syncing, reusable components, and integration across apps like Teams, Outlook, and Planner, Loop keeps everyone on the same page—anytime, anywhere. | BizLibrary |
| Brain Bites: Microsoft Loop Essentials | Are you interested in learning a new way to collaborate? Loop gives you the ability to share small pieces of content in a new format that is portable and easy to use. We’ll show you how to navigate the Loop app, create sharable components, build and format pages, and develop and manage the workspaces your team needs for the organization of ideas, tasks, and specific projects. You’ll learn how to access ready Loop components such as task lists and voting tables as well as page templates available for team decision making, brainstorming, meeting notes, and other uses that facilitate collaboration. You’ll also learn how you can use Loop components in Teams, Outlook, Word for the Web, and in Whiteboard, enabling your team’s work to be synchronized across multiple apps in real time. | BizLibrary |
| Brain Bites: Using Loop Components in Other Apps | Microsoft Loop makes collaboration seamless by letting you create, share, and edit portable components across apps like Teams, Outlook, Word, and even Whiteboard. With real-time syncing, mobile access, and integration across Microsoft 365, Loop keeps your team connected and productive—anytime, anywhere. | BizLibrary |
| Brain Bites: Working with Microsoft Loop | Microsoft Loop brings all your collaboration tools together in one hub, helping teams brainstorm, plan, and manage projects with ease. From workspaces and pages to portable components, Loop makes it simple to organize ideas, share feedback, and stay aligned—whether you’re working in real time or asynchronously. | BizLibrary |
| Collaborating in Microsoft 365 - Beginner | Intellezy | |
| Communicate Effectively with Yammer | Yammer offers some helpful features to make communication as effective as possible. Here you’ll discover how you can use hashtags, announcements, praises, polls, and more to your advantage. | BizLibrary |
| Communication Sites | Communication Sites allow you to publish announcements and messages. Learn about the numerous Web Parts you can use to build these pages in a useful way. | BizLibrary |
| Conclusions | Congratulations! You have successfully completed the Microsoft Yammer training. Finally, here are a few tips to make Yammer a success story in your organization. | BizLibrary |
| Copilot Create: Brand Kits and Cross App Workflows - Intermediate | Intellezy | |
| Copilot Create: The Future of Creative Design - Beginner | Intellezy | |
| Copilot for Windows 11 Desktop - Beginner | Intellezy | |
| Copilot in Clipchamp - Beginner | Intellezy | |
| Copilot in Excel 365 - Beginner | Intellezy | |
| Copilot in Excel: From Data to Dashboards - Intermediate | Intellezy | |
| Copilot in Microsoft 365 Stream - Beginner | Intellezy | |
| Copilot in Microsoft Forms - Beginner | Intellezy | |
| Copilot in Microsoft Loop - Beginner | Intellezy | |
| Copilot in Microsoft OneNote - Beginner | Intellezy | |
| Copilot in Microsoft Teams - Beginner | Intellezy | |
| Copilot in Microsoft Whiteboard - Beginner | Intellezy | |
| Copilot in Outlook 365 - Beginner | Intellezy | |
| Copilot in Planner Premium - Intermediate | Intellezy | |
| Copilot in PowerPoint 365 - Beginner | Intellezy | |
| Copilot in Word 365 - Beginner | Intellezy | |
| Copilot Studio: An Introduction to Agent Building - Intermediate | Intellezy | |
| Course Overview | Welcome to the training! First, get an overview of the topics covered in this training. After this introductory video, you can download a detailed table of contents. | BizLibrary |
| Creating Dynamic Slicer Panels in Power BI - Intermediate | Intellezy | |
| Customizing the Windows 11 Experience - Intermediate | Intellezy | |
| DA-100: Microsoft Power BI (Part 1 of 6): Get Started with a Project | Data Science is a growing field, this initial course in Power BI describes what Power BI is as well as gets started with a project. Data Analysts are responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations. The DA-100 Exam validates this expertise. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is Power BI; (b) Download & Installing Power BI Desktop; (c) Getting to know the interface; (d) Mini Project Transform Data; (e) Mini Project Visualizing Data; (f) Mini Project Data Model; (g) What will you learn in this course; (h) How to learn best. Lesson 2: (a) Creating our initial project file; (b) Working with the attached project files; (c) Exploring the Query Editor. | BizLibrary |
| DA-100: Microsoft Power BI (Part 2 of 6): Data Transformation | Data Science is a growing field, this second course in the series digs into the Query Editor and Advanced Transformations. Data Analysts are responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations. The DA-100 Exam validates this expertise. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Connecting to our data source_new; (b) Editing and removing rows; (c) Changing data types; (d) Replace Values; (e) Close & Apply. Lesson 2: (a) Connecting Power BI to a csv file; (b) Connecting to a Web Page; (c) Extract Characters; (d) Splitting & Merging Columns. Lesson 3: (a) Create a conditional column; (b) Columns from examples; (c) Merging Queries; (d) Joins; (e) Apply the Knowledge. Lesson 4: (a) Pivoting & Unpivoting; (b) Appending Tables; (c) Practice & Solution PopulationTable. Lesson 5: (a) Fact Dimension Model; (b) Practice Load Dimension Table; (c) Organizing our Queries in Groups; (d) Entering data manually. Lesson 6: (a) Creating an index column; (b) Workflow & more transformations; (c) Module Summary; (d) Exercise 1 Instructions; (e) Exercise 1 Solution. Lesson 7: (a) Advanced Editor - Best practice; (b) References vs. Duplicates; (c) Enable Disable Load & Report Refresh. Lesson 8: (a) Group by; (b) Mathematical Operations; (c) Run R Script. Lesson 9: (a) Using Parameters to transform data; (b) Exercise 2 Instructions; (c) Exercise 2 solution. Lesson 10: (a) Understanding relationships; (b) Create & Edit relationships; (c) One-to-Many and One-to-One Relationship. Lesson 11: (a) Many-to-Many relationship & Crossfilter; (b) Cross filter direction. Lesson 12: (a) ActivateDeactivate Relationships; (b) Create Model Summary; (c) Exercise 3 - Create Model; (d) Exercise 3 - Solution. | BizLibrary |
| DA-100: Microsoft Power BI (Part 3 of 6): Visualization and Power BI and Python | Data Science is a growing field, this course in the Power BI series digs into visualizing data as well as using Python in Power BI. Data Analysts are responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations. The DA-100 Exam validates this expertise. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Our first visual; (b) The format tab; (c) Tables. Lesson 2: (a) Conditional Formatting; (b) The Pie Chart; (c) All about the Filter visual. Lesson 3: (a) Filter pane for developers; (b) Cross filtering & Edit interactions; (c) Exercise 4 - Instructions; (d) Exercise 4 - Solution; (e) Syncing Slicers Across Pages. Lesson 4: (a) Drill Down; (b) Drill Through; (c) Tree Map Visual; (d) Decomposition Tree. Lesson 5: (a) Matrix visual; (b) Edit pages; (c) Buttons & Actions; (d) Bookmarks to customize your report. Lesson 6: (a) Analytics and Forecast with Line Charts; (b) Working with Custom Visuals; (c) Get data using R & R Script Visual. Lesson 7: (a) Asking Questions; (b) Wrap up Data Visualization; (c) Exercise 5 - solution. Lesson 8: (a) Plan of Attack; (b) Setting up Python; (c) Transforming data using Python scripts; (d) Python visual. Lesson 9: (a) Plots and correlation analysis plots; (b) Violin plots; (c) Performance and Troubleshooting. | BizLibrary |
| DA-100: Microsoft Power BI (Part 4 of 6): DAX | Data Science is a growing field, this course explores Data Analysis Expressions(DAX), the language developed to interact with data. Data Analysts are responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations. The DA-100 Exam validates this expertise. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Welcome to DAX; (b) Let's look at our data; (c) Measures vs. Calculated Columns. Lesson 2: (a) CALENDARAUTO; (b) CALENDAR; (c) How to create a complete date table; (d) 0Key Measures Table. Lesson 3: (a) Aggregation functions; (b) COUNT; (c) SUMX - How does it work. Lesson 4: (a) CALCULATE Basics; (b) Changing the Context with FILTER; (c) ALL; (d) ALLSELECTED; (e) ALLEXCEPT. Lesson 5: (a) TimeIntelligence & DATEADD; (b) Year-to-Date & Month-to-Date; (c) TOTALYTD VS DATESYTD; (d) DATESBEETWEEN. Lesson 6: (a) Logical Operators; (b) Commenting and Formatting; (c) Variables; (d) Quickmeasures use Intelligently. | BizLibrary |
| DA-100: Microsoft Power BI (Part 5 of 6): Visualize Effectively | Data Science is a growing field, this final course in the series discusses how to tell an effective story as well as using alternate data sources. Data Analysts are responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations. The DA-100 Exam validates this expertise. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Best Practices; (b) Show Empathy & Identify the requirements; (c) Finding the most suitable KPIs; (d) Choose an effective visualization; (e) Make use of natural reading pattern; (f) Tell a story using visual cues; (g) Avoid Chaos & Group information; (h) Storytelling with data. Lesson 2: (a) How do we go on now; (b) Power BI Pro vs. Premium & Registration; (c) Exploring the Workspaces; (d) Discovering the workspaces; (e) Connecting Power BI Desktop & Cloud; (f) Understanding Datasets & Reports; (g) Working with the reports; (h) Updating the reports from Power BI Desktop. Lesson 3: (a) Creating and working with Workspaces; (b) Installing & Using a Data Gateway; (c) Get Quick Insights; (d) Creating Dashboards. Lesson 4: (a) Sharing our results through Apps; (b) Power BI Mobile App; (c) Creating the layout for the Mobile App; (d) Cloud Wrap up. Lesson 5: (a) JSON & REST API; (b) Setting up a local MySQL database; (c) Connecting to a SQL database; (d) Power BI & SQL database (PostgreSQL). | BizLibrary |
| DA-100: Microsoft Power BI (Part 6 of 6): Row-Level Security | This course discusses Row-Level Security Data Analysts are responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytic capabilities that provide meaningful business value through easy-to-comprehend data visualizations. The DA-100 Exam validates this expertise. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Row Level Security; (b) Creating RLS; (c) RLS in the Cloud; (d) RLS Data Model; (e) Dynamic RLS. Lesson 2: (a) Dynamic Many-to-Many; (b) Hierarchical RLS; (c) Implement Hierarchical RLS; (d) Manage Roles. Lesson 3: (a) DA-100 Update; (b) M Language Basics; (c) Values, Lists, and Tables. Lesson 4: (a) M Language Functions; (b) More Functions and Steps. | BizLibrary |
| DP-900 Microsoft Azure Data Fundamentals (Part 1 of 4): Core Data Concepts | DP-900 Microsoft Azure Data Fundamentals exam is for candidates beginning to work with data in the cloud. This course covers core data concepts accounting for approximately (15-20%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Learning Overview; (b) Module 1; (c) Module 2 and 3; (d) Module 4; (e) Module Test Weighting; (f) Azure Account.; Lesson 2: (a) Explore Data Concepts; (b) Objectives; (c) What is Data; (d) Transactional vs. Analytical stores; (e) Transactional Workloads; (f) Analytical Workloads; (g) Data Processing.; Lesson 3: (a) Data Analyst; (b) Database Administrator; (c) Data Engineering.; Lesson 4: (a) Tables; (b) Entities; (c) Normalization; (d) Relations; (e) Indexes. | BizLibrary |
| DP-900 Microsoft Azure Data Fundamentals (Part 2 of 4): Explore Relational Data | DP-900 Microsoft Azure Data Fundamentals exam is for candidates beginning to work with data in the cloud. This course covers the second section of the exam Describe how to work with relational data on Azure accounting for approximately (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Non-Relational Data; (b) Types; (c) Unstructured Data; (d) NoSQL; (e) Graph Database.; Lesson 2: (a) Data Journey; (b) Data Visualization; (c) Data Analytics.; Lesson 3: (a) Explore Relational Data; (b) Azure Data Services; (c) IaaS vs. Paas; (d) SQL Server on Azure Virtual Machines; (e) Managed Instance; (f) Azure Database Types.; Lesson 4: (a) Relational Data Services; (b) Connectivity from within Azure; (c) Connectivity Outside Azure; (d) Authentication and Access Control; (e) Role Based Access Control; (f) Demo: Provision Relational DB Service.; Lesson 5: (a) SQL; (b) Statement Types; (c) DML Statements; (d) Select Statement; (e) Example of Select; (f) DDL Statements; (g) Create Statement; (h) Query Tools; (i) Demo: Query Azure SQL Database. | BizLibrary |
| DP-900 Microsoft Azure Data Fundamentals (Part 3 of 4): Explore Non-Relational Data | DP-900 Microsoft Azure Data Fundamentals exam is for candidates beginning to work with data in the cloud. This course covers the third section of the exam Describe how to work with non-relational data on Azure accounting for approximately (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Non-Relational Data; (b) Azure Table Storage; (c) Blob Storage; (d) File Storage; (e) Cosmos DB; (f) Use Cases for Cosmos DB.; Lesson 2: (a) Demo: Provision Non-Relational Data Service; (b) Cosmos DB; (c) Provision; (d) Create Storage Account; (e) Provision Storage Account.; Lesson 3: (a) Demo: Manage Storage; (b) File Share; (c) Demo: Data Explorer; (d) Associate API. | BizLibrary |
| DP-900 Microsoft Azure Data Fundamentals (Part 4 of 4): Modern Data Warehouse Analytics | DP-900 Microsoft Azure Data Fundamentals exam is for candidates beginning to work with data in the cloud. This course covers the fourth section of the exam Describe an analytics workload on Azure accounting for approximately (25-30%) of the exam . * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Explore Data Warehouse analytics; (b) Data Warehouse Components; (c) Azure Services; (d) Azure Data Factory; (e) Azure Data Lake Storage; (f) Azure Databricks; (g) Azure Analysis Services; (h) Azure HDinsight.; Lesson 2: (a) Data Uptake in Azure; (b) Components of Azure Data Factory; (c) Demo: Azure Synapse.; Lesson 3: (a) What is Power BI; (b) How to use Power BI; (c) Power BI App.; Lesson 4: (a) Certification Guidelines; (b) Related Certs. | BizLibrary |
| Excel 2016 - Advanced | Intellezy | |
| Excel 2016 - Beginner | Intellezy | |
| Excel 2016 - Getting Started in Excel - Beginner | Intellezy | |
| Excel 2016 - Intermediate | Intellezy | |
| Excel 2019 - Advanced | Intellezy | |
| Excel 2019 - Beginner | Intellezy | |
| Excel 2019 - Intermediate | Intellezy | |
| Excel 2021 - Advanced | Intellezy | |
| Excel 2021 - Beginner | Intellezy | |
| Excel 2021 - Intermediate | Intellezy | |
| Excel 2024 Beginner - Beginner | Intellezy | |
| Excel 2024 Intermediate - Intermediate | Intellezy | |
| Excel 365 VBA - Expert | Intellezy | |
| First Steps in Yammer | Here you’ll discover the basic structure of Yammer. Explanations of the central menu bars will be provided and you'll learn how to make your first posts. Additionally, you’ll learn how to create and manage "communities". | BizLibrary |
| Further Webparts | Learn about further Web Parts. You will get to know different views of the documents and you will learn how you can integrate e.g., videos and Twitter feeds into your SharePoint environment. | BizLibrary |
| Getting Started with Microsoft 365 - Beginner | Intellezy | |
| Going Green | Welcome to the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. This course comprises six video lessons that explain how to analyze and address your business practices to make them more sustainable. You’ll learn how to conduct sustainability audit, methods for reducing waste, and tips for promoting green initiatives at your organization. By first establishing why you should care and then describing specific action steps you can take, this course will help you understand how you can help the environment. Don’t wait to do your part. Follow these tips and preserve our Earth so it can thrive for years to come. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Going Green: Personal Tips | Welcome to the “Going Green: Personal Tips” video lesson meant to describe how to adopt a more sustainable mindset and break wasteful habits. This lesson is the fifth of six in the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. By using reusable containers and conducting business online, you will be able to reduce your carbon footprint and become environmentally conscious. Overall, viewers will learn how to live by the circular economic model and adhere to the five R’s. | BizLibrary |
| Going Green: Promoting Green Initiatives | Welcome to the “Going Green: Promoting Green Initiatives” video lesson meant to explain how to cultivate and sustain support from your coworkers for your green business practices. This lesson is the final of six in the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. By creating incentive programs and making it part of your culture, you’ll be able to instill passion in others for helping the environment. After completing this lesson, you’ll be able to ensure commitment to your green initiatives. | BizLibrary |
| Going Green: Sustainability Audit | Welcome to the “Going Green: Sustainability Audit” video lesson meant to describe how to perform an audit of your organizational setup and operations to evaluate the impact you’re having on the Earth. This lesson is the second of six in the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. In this lesson, viewers will learn what a sustainability audit is, what elements to scrutinize, and how to begin analyzing the data once it has been collected. In the end, viewers will be able to complete an audit that is brief, yet effective. | BizLibrary |
| Going Green: Waste Reduction | Welcome to the “Going Green: Waste Reduction” video lesson meant to explain ways you can minimize the waste you produce at work. This lesson is the third of six in the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. Viewers will learn about how composting stations, multipurpose machines, new policies can help you streamline your business practices and minimize the amount you put in landfills each week. By following these tips, you can help decrease waste production and increase sustainability at your workplace. | BizLibrary |
| Going Green: Water and Energy Conservation | Welcome to the “Going Green: Water and Energy Conservation” video lesson meant to describe how to preserve vital natural resources in your workplace. This lesson is the fourth of six in the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. From this lesson, learners will understand how to save water and reduce their carbon footprint through steps like decorating with light colors and installing aerators in your sinks. | BizLibrary |
| Going Green: Why Should You Care? | Welcome to the “Going Green: Why Should You Care?” video lesson meant to establish the urgent need for implementing sustainable practices and preserving the Earth. This lesson is the first of six in the “Going Green” video course meant to help you and your organization become eco-friendlier—from your policies to the frontline workers. In this lesson, viewers will learn about terms such as the triple bottom line and corporate social responsibility. These are essential to understand if you want to do your part as an employee to protect the environment. | BizLibrary |
| How Does Yammer Work with Other Apps? | Here you’ll learn how Yammer integrates with other Microsoft 365 apps, such as Teams or Outlook. The focus is always on being able to do everything with as little effort and as few clicks as possible. | BizLibrary |
| How to Get Started with SharePoint | Learn how to get started with SharePoint the right way. All you need is a browser, an active Internet connection and your Microsoft 365 user account. | BizLibrary |
| Intro to Microsoft 365 | Microsoft 365 is your powerful workspace in the cloud! Microsoft 365 is far more than classic Microsoft Office. Powerful collaborative tools like OneDrive, Teams, Planner, and Forms combine with traditional Microsoft apps to form a powerful productivity-boosting tool – and in this course we’ll get you started with Microsoft 365. After a short introduction to what it is and how to access it, you’ll learn how to navigate the home page and manage your files from the Quick Access list. Then, Microsoft expert Chip Reaves will show you how to use and customize the Navigation Bar, and how to use the App launcher. You’ll also learn how to modify settings, techniques for general and specific searches to find exactly what you need, and how to find help from multiple sources. | BizLibrary |
| Intro to Microsoft 365: Accessing Help | This lesson shows you how to get help from the Microsoft home page and from inside different apps, get support as an admin, submit a ticket, get help from the online Knowledgebase and Community forums. | BizLibrary |
| Intro to Microsoft 365: Home Screen | This lesson shows you how to sign in to M365, navigate the home screen, work with Recommended files and the Quick Access list, add tags, and use the different elements on the Navigation Bar. | BizLibrary |
| Intro to Microsoft 365: Introduction | This lesson shows you how to identify the different types of plans and logins and list the different apps and services available in Microsoft 365. | BizLibrary |
| Intro to Microsoft 365: Microsoft Search | This lesson shows you how to search from the home page, distinguish between organizational and contextual searches, search from within different apps, and use specialized searches. | BizLibrary |
| Intro to Microsoft 365: Navigation Bar | This lesson shows you how to work with the apps from the app launcher, link to documents and My Content from the app launcher, use the My Day option, distinguish between general and contextual settings, and locate account options. | BizLibrary |
| Introduction to DAX and Measures in Power BI - Beginner | Intellezy | |
| M365 Power BI Desktop - Intermediate | Intellezy | |
| Mastering Access - Basics | Create custom databases with this modern data-crunching powerhouse! Microsoft Access lets ordinary users develop powerful databases customized for their business needs. You can learn to build and share a simple database in no time at all. It’s easy to create and structure your data, then build forms to enter data and reports to share data with others. In this course, experienced Microsoft Access trainer Kathy Jones will walk you through building your first Microsoft Access database, including creating tables, using queries, and implementing forms and reports.(2016) | BizLibrary |
| Mastering Access - Basics: Adding Controls to a Report | This video demonstrates how to refine and customize reports in Microsoft Access for improved presentation and usability. Learn to organize report layouts, align and resize fields, format headings, and ensure a polished, professional appearance for effective data sharing and distribution. | BizLibrary |
| Mastering Access - Basics: Adding Logos and Colors | This video shows you how to elevate your Microsoft Access reports by incorporating design elements. Learn to apply themes, customize colors, adjust fonts, and add logos for polished, eye-catching reports that effectively showcase your data. | BizLibrary |
| Mastering Access - Basics: Creating a Report | This video covers how to create and customize reports in Microsoft Access, enabling users to effectively display and distribute data. Learn to generate reports using the Report Wizard, include key data fields, and explore different layouts and views for enhanced readability and presentation. | BizLibrary |
| Mastering Access - Basics: Creating a Simple Access Database | This video guides you through the process of creating a database from scratch in Microsoft Access, focusing on setting up tables, defining fields, and using design view for efficient customization. Learn how to structure data with naming conventions, data types, and primary keys to ensure a well-organized and functional database. | BizLibrary |
| Mastering Access - Basics: Creating Basic Access Forms | This video introduces creating and managing forms in Microsoft Access for efficient data entry and editing. Learn to create forms using the Form button and the Form Wizard, explore different view modes, and understand how changes are automatically saved, ensuring seamless user interaction and data integrity. | BizLibrary |
| Mastering Access - Basics: Creating Basic Queries | This video provides a step-by-step guide to creating queries in Microsoft Access using both the Query Wizard and Design View. Learn how to combine data from multiple tables, select specific fields, and save queries for streamlined data analysis, offering powerful tools to organize and access key information efficiently. | BizLibrary |
| Mastering Access - Basics: Database Objects | This video provides a step-by-step introduction to navigating and managing objects in Microsoft Access, including tables, queries, forms, and reports. Learn how to efficiently view, edit, and organize data while mastering essential tools like the Record Navigator, column resizing, and Backstage View settings. | BizLibrary |
| Mastering Access - Basics: Filtering Data in a Query | This video demonstrates advanced techniques for using queries in Microsoft Access, focusing on setting criteria, applying "And" or "Or" conditions, and utilizing wildcards for flexible data filtering. Learn how to create reusable queries, compare fields dynamically, and streamline database operations for precise and efficient data management. | BizLibrary |
| Mastering Access - Basics: Formatting Reports | This video demonstrates how to create a professional report from scratch in Microsoft Access, covering field alignment, grouping, pagination, and formatting. Learn to enhance your report with custom headers, footers, and row colors for a polished, reader-friendly result. | BizLibrary |
| Mastering Access - Basics: Getting Help and Configuring Options | This video explores how to access help and customize settings in Microsoft Access, highlighting tools like the "Tell Me" feature for step-by-step guidance and the Options menu for tailored database preferences. Discover how to personalize your workspace and optimize functionality for your unique project needs. | BizLibrary |
| Mastering Access - Basics: Introduction | This introductory video explores the foundational concepts of Microsoft Access, explaining its advantages over Excel and how it organizes data through tables, queries, forms, and reports. Viewers will gain insights into structuring databases and interacting with data for more efficient, flexible, and visually appealing management and presentation. | BizLibrary |
| Mastering Access - Basics: Lookup Fields on a Form | This video explores how to enhance data accuracy in Microsoft Access by implementing drop-down lists and referential integrity. Learn how to prevent incorrect entries, synchronize related tables, and establish checks and balances to maintain consistent and reliable data. | BizLibrary |
| Mastering Access - Basics: Modifying Table Data | This video demonstrates how to manage data in Microsoft Access tables, including adding, editing, and deleting records, using search and replace functions, and calculating totals and averages directly in table views. Learn efficient techniques for organizing and manipulating your data with ease. | BizLibrary |
| Mastering Access - Basics: Organizing Report Information | This video teaches you how to group and summarize data in Microsoft Access reports for better organization and analysis. Learn to create grouped reports, add subtotals and grand totals, and apply formatting techniques to ensure your data is clear, professional, and easy to read. | BizLibrary |
| Mastering Access - Basics: Performing Calculations in a Query | This video demonstrates how to perform calculations directly within Microsoft Access queries, including subtracting and multiplying fields. Learn how to create custom calculated fields using Expression Builder, apply mathematical operators, and enhance data insights for forms and reports. | BizLibrary |
| Mastering Access - Basics: Preparing a Report for Print | This video demonstrates how to troubleshoot and fix layout issues in Microsoft Access reports to ensure professional presentation. Learn to identify and adjust page break problems, refine field sizes, and perfect your report for seamless printing and distribution. | BizLibrary |
| Mastering Access - Basics: Sorting and Filtering Records | This video explores how to sort and filter data in Microsoft Access tables, allowing you to easily organize and view specific information. Discover multiple ways to apply, modify, and clear filters or sorts, with a focus on efficient data manipulation techniques. | BizLibrary |
| Mastering Access - Basics: Sorting Data in a Query | This video explores advanced query customization techniques in Microsoft Access, including date range filters, multi-column sorting, and managing field visibility while maintaining sort priority. Enhance your database skills by learning practical methods to organize, filter, and retrieve data efficiently for any project needs. | BizLibrary |
| Mastering Access - Basics: Working with Data on Access Forms | This video demonstrates how to manage data and modify form structures in Microsoft Access. Learn to sort, filter, and locate records using forms, as well as control user permissions, adjust form layouts, and configure field visibility for enhanced functionality and security. | BizLibrary |
| Mastering Access - Intermediate | Create custom databases with this modern data-crunching powerhouse! Microsoft Access lets ordinary users develop powerful databases customized for their business needs. In this course, experienced Microsoft Access trainer Kathy Jones will build upon the basics of tables, queries, forms, and reports covered in the Basics course. Starting with the essentials of relational database design, this course will expand your knowledge of Microsoft Access by covering topics such as table relationships, query joins, sub datasheets, field validation, parameter queries, and more. (2016) | BizLibrary |
| Mastering Access - Intermediate: Adding a Sub-report to an Existing Report | Enhance your Access reports by integrating sub-reports to display related data seamlessly within sections or at the end of your report. Learn practical techniques for creating professional, organized, and dynamic reports that improve data presentation and decision-making. | BizLibrary |
| Mastering Access - Intermediate: Adding Calculated Fields to a Report | Learn how to perform calculations directly in Access Reports by adding calculated fields, applying formatting for polished results, and aligning elements for professional layouts. This skill ensures you can present accurate, clear, and visually appealing data summaries to impress stakeholders. | BizLibrary |
| Mastering Access - Intermediate: Creating a Junction Table | Master the power of junction tables to resolve many-to-many relationships and eliminate data duplication in Access. This lesson guides you through creating and linking junction tables, enabling accurate query results and robust database relationships. | BizLibrary |
| Mastering Access - Intermediate: Creating a Table | Discover how to build professional databases in Microsoft Access, including setting up tables, defining field properties, and creating drop-down lists for streamlined data entry. This practical session simplifies database creation and ensures your data is organized, accurate, and user-friendly. | BizLibrary |
| Mastering Access - Intermediate: Creating a Table Structure | This lesson guides you through creating effective and normalized tables in Access in order to get accurate results and define robust relationships. | BizLibrary |
| Mastering Access - Intermediate: Creating Action Queries | Learn how to use powerful Action Queries in Access to automate data management tasks, such as updating data, creating backups, and deleting obsolete records. These tools streamline database maintenance, saving time and reducing manual effort. | BizLibrary |
| Mastering Access - Intermediate: Creating Parameter Queries | Learn how to create advanced queries in Microsoft Access, including concatenating fields, setting up parameter prompts, and using wildcards for flexible search options. These techniques streamline data retrieval, allowing for customized reports and user-friendly query adjustments. | BizLibrary |
| Mastering Access - Intermediate: Creating Query Joins | Learn to master query joins in Microsoft Access to ensure accurate and efficient data retrieval. This video explains inner and outer joins, solving common issues like Cartesian products, and using join tables to connect data across multiple tables seamlessly. | BizLibrary |
| Mastering Access - Intermediate: Creating Subqueries | Explore the power of Subqueries in Access to filter and analyze data with precision, using SQL commands to identify records based on complex criteria. This advanced technique provides unparalleled flexibility for refined data insights. | BizLibrary |
| Mastering Access - Intermediate: Creating Table Relationships | Master the art of managing relationships in Microsoft Access by enforcing Referential Integrity for consistent and accurate data across tables. This session demonstrates how to link tables, prevent orphan records, and use cascade updates to simplify changes while safeguarding your data. | BizLibrary |
| Mastering Access - Intermediate: Creating Unmatched and Duplicate Queries | Discover how to clean up your database with Find Unmatched and Find Duplicates queries in Access. These tools help identify unused and duplicate entries, streamlining data management and ensuring accuracy with minimal effort. | BizLibrary |
| Mastering Access - Intermediate: Data Normalization | Learn how to optimize your database with data normalization techniques, ensuring efficiency and accuracy for long-term success. This lesson covers key principles like breaking data into meaningful fields, avoiding redundant entries, and structuring tables to support seamless relationships and queries. | BizLibrary |
| Mastering Access - Intermediate: Including Control Formatting in a Report | Enhance your database reports with advanced formatting techniques like data bars for comparative analysis and customized borders to highlight key fields. These practical tips will help you create professional, visually appealing reports that are easy to read and impress your audience. | BizLibrary |
| Mastering Access - Intermediate: Relating Data within a Table | Discover how to create a Self Join in an Access query to analyze hierarchical data within a single table. | BizLibrary |
| Mastering Access - Intermediate: Relational Database Design | Learn how to design effective relational databases in Microsoft Access with this step-by-step guide to planning tables, setting primary keys, and creating relationships. This session provides practical insights for building a robust database. | BizLibrary |
| Mastering Access - Intermediate: Summarizing Data | Learn how to use Crosstab Queries in Access to summarize and visualize your data with row and column headings, similar to PivotTables in Excel. This method helps analyze patterns for enhanced reporting and decision-making. | BizLibrary |
| Mastering Access - Intermediate: Using Field Validation, Part 1 | Discover how to enforce data accuracy with validation rules in Microsoft Access. Learn to set field-level and record-level criteria to prevent invalid entries, ensuring data consistency and improving database reliability. | BizLibrary |
| Mastering Access - Intermediate: Using Field Validation, Part 2 | Learn how to enhance data quality in Microsoft Access by using required fields, formatting options, and input masks. Discover practical techniques to enforce data consistency, streamline data entry, and prevent errors for a more efficient database experience. | BizLibrary |
| Mastering Access - Intermediate: Using Forms and Record Validation | Explore how to enhance data accuracy and user experience in Microsoft Access by integrating validation rules into forms. Learn to use drop-down menus, option groups, and list boxes to streamline data entry, reduce errors, and ensure consistency across your database. | BizLibrary |
| Mastering Access - Intermediate: Working with Subdata Sheets | Explore how to set up and utilize Subdatasheets in Microsoft Access to view and edit related data directly within a table. Learn to streamline your workflow by linking tables, enabling efficient data management and on-the-spot updates. | BizLibrary |
| Mastering Visio - Intermediate | Visio can help you visually represent work processes, hierarchies, and workflows to make data easier to understand and follow. This makes Visio a great tool for project management, process analysis, and infrastructure documentation. In this course, you will learn how to create specific types of diagrams, as well as modify visual elements such as backgrounds, themes, and styles. Trainer Kat Snizaski will help you discover many of Visio’s stencils and tools so you can take your diagrams and flowcharts to the next level. | BizLibrary |
| Mastering Visio - Intermediate: Adding Page Backgrounds | Apply standard and custom backgrounds, and learn to manage pages, borders, and titles. | BizLibrary |
| Mastering Visio - Intermediate: Creating a Cross-Functional Flowchart | Learn to create a cross-functional flowchart and add swimlanes. | BizLibrary |
| Mastering Visio - Intermediate: Creating a Network Diagram | Use a template to create and modify a network diagram. | BizLibrary |
| Mastering Visio - Intermediate: Introduction | In this lesson Kat reviews the outline and objectives for the course. | BizLibrary |
| Mastering Visio - Intermediate: Making a Basic Floor Plan | In this lesson you will learn how to create a basic floor plan and add rooms. | BizLibrary |
| Mastering Visio - Intermediate: Modeling a Room Diagram | Learn to model a room layout by adding furniture and accessories. | BizLibrary |
| Mastering Visio - Intermediate: Modifying a Cross-Functional Flowchart | You will change the orientation of a diagram and select flowchart styles. | BizLibrary |
| Mastering Visio - Intermediate: Using Layers | Add and manage layers on your diagram. | BizLibrary |
| Mastering Visio - Intermediate: Using Shape Data | Identify and locate shape data, and create custom fields. | BizLibrary |
| Mastering Visio - Intermediate: Working with Containers | You will learn to add, resize, format, and disband a container. | BizLibrary |
| Mastering Visio - Intermediate: Working with Shape and Connector Styles | Learn to format shapes and connectors, and apply connector styles. | BizLibrary |
| Mastering Visio - Intermediate: Working with Themes and Variants | You will learn to apply themes and variants to format one page or multiple pages. | BizLibrary |
| Mastering Visio – Basics | Learning Microsoft Visio is the best way to get you started visualizing your data and information. Visio can help you visually represent work processes, hierarchies, and workflows to make data easier to understand and follow. This makes Visio a great tool for project management, process analysis, and infrastructure documentation. This course is the first step towards creating great diagrams and flowcharts that are easy to follow and understand. | BizLibrary |
| Mastering Visio – Basics: Creating a Basic Organization Chart | In this lesson you will create and modify an organizational chart. | BizLibrary |
| Mastering Visio – Basics: Creating an Organizational Chart using the Wizard | Learn to use the organizational chart wizard, and connect to data in Excel. | BizLibrary |
| Mastering Visio – Basics: Doing More with Organizational Charts | You will learn to modify an org chart as well as create hyperlinks to pages. | BizLibrary |
| Mastering Visio – Basics: Introduction | In this lesson Kat reviews the outline and objectives for the course. | BizLibrary |
| Mastering Visio – Basics: Modifying a Drawing | Learn to move, resize, and rotate shapes, as well as duplicate and delete them. | BizLibrary |
| Mastering Visio – Basics: Navigating the Interface | Learn to navigate Visio and create new drawings. | BizLibrary |
| Mastering Visio – Basics: Using Drawing Components | In this lesson you will add and connect shapes, and search for shapes. | BizLibrary |
| Mastering Visio – Basics: Using Help | In this lesson you will learn to use the Tell me feature and advanced help features. | BizLibrary |
| Mastering Visio – Basics: Working with Callouts and Groups | Learn to create and format callouts as well as group shapes. | BizLibrary |
| Menu Item "Conversations" | Conversations in SharePoint are, technically speaking, emails – with the small peculiarity that the replies to these emails are assigned to a group and are not wildly scattered as in a regular inbox. | BizLibrary |
| Menu Item "Notebook" | Microsoft provides a central OneNote notebook for each SharePoint group. Learn how notebooks are structured and which functions are available to you. | BizLibrary |
| Microsoft 365 Clipchamp - Beginner | Intellezy | |
| Microsoft 365 Copilot Chat - Beginner | Intellezy | |
| Microsoft 365 Copilot Chat and Agents | Learn to use Microsoft’s secure AI assistant to streamline creative, research, and analytical tasks. With you as the pilot, Microsoft’s Copilot is your AI assistant. Since Microsoft uses the term Copilot to describe its family of AI tools, you’ll learn the differences among the various versions of Copilot. You’ll also learn definitions of key terms related to Generative AI, and practical ways to use Copilot Chat. You’ll take a tour of the Copilot interface and see how to use Copilot to research information, to create documents and emails in a wide variety of formats, styles, and situations, and analyze standard text files (DOCX, PDF, and TXT). You’ll also learn how to use Copilot build, configure, and use agents and see some limitations and issues associated with AI tools. By the end of this course, you’ll have the information you need to get started using Copilot Chat to enhance your productivity. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Agents | Learn how to create intelligent, task-specific AI agents using Microsoft Copilot—custom assistants that retain knowledge, follow tailored instructions, and streamline workflows like HR support, customer service, and document analysis. With easy setup via Agent Builder, even non-technical users can build agents that transform productivity. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: AI Concerns | Explore the essential risks and responsibilities of using AI tools like Microsoft Copilot, from data privacy and hallucinations to bias and legal concerns—balanced with the transformative benefits AI brings to productivity and innovation. This session empowers users to adopt AI thoughtfully and securely in the workplace. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Copilot for 365 and Final Thoughts | Discover how upgrading to Microsoft 365 Copilot unlocks powerful AI-driven productivity features—like summarizing meetings, organizing emails, and editing documents—directly within your work apps. Learn the difference between Copilot Chat and Copilot 365, and why integrating AI into your workflow is the future of smarter collaboration. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Edit in Pages | Microsoft Copilot Pages, powered by Loop, transforms AI-generated content into editable, collaborative documents you can share, update, and co-author in real time. Whether you're refining agendas, adding visuals, or merging insights from multiple chats, Pages makes teamwork seamless and dynamic across Microsoft 365. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Introduction | Led by Microsoft partner Chip Reeves, this course introduces users to Microsoft 365 Copilot Chat and Agents—covering everything from navigating the interface to using AI for research, creation, and analysis. Learn how to build custom agents, explore best practices, and unlock the full potential of AI in the workplace. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Using Copilot Chat | Take a guided tour of the Microsoft Copilot interface and discover how to navigate prompts, manage chat history, save useful queries, and understand key AI concepts like context, grounding, and training data. This walkthrough sets the foundation for using Copilot effectively across research, creation, and analysis tasks. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Using Copilot Chat - Analyze | Microsoft Copilot Chat empowers users to analyze and summarize meetings, documents, spreadsheets, and even images—without needing a premium license. While Copilot 365 and Teams Premium offer streamlined features, this walkthrough shows how anyone can unlock powerful insights using transcripts, files, and smart prompts. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Using Copilot Chat - Create | Microsoft Copilot excels at creative tasks—from generating marketing headlines and timelines to drafting employee reviews and designing logos. With smart prompting and iterative refinement, users can produce high-quality text and visuals, making Copilot a powerful assistant for both business and creative workflows. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: Using Copilot Chat - Research | Microsoft Copilot makes research effortless—whether you're exploring song history, salary data, or troubleshooting devices with image uploads. With natural language prompts, contextual understanding, and web-powered insights, Copilot transforms everyday questions into fast, reliable answers across text and visual formats. | BizLibrary |
| Microsoft 365 Copilot Chat and Agents: What is Microsoft 365 Copilot Chat? | Microsoft Copilot Chat is your built-in AI assistant across Teams, Outlook, and Microsoft 365—designed to help you work smarter, faster, and more securely. Learn how it fits into the broader Copilot ecosystem, how to access it, and why it's the easiest way to start using AI in your daily workflow. | BizLibrary |
| Microsoft 365 Delve - Beginner | Intellezy | |
| Microsoft 365 Engage - Beginner | Intellezy | |
| Microsoft 365 Excel - Advanced | Intellezy | |
| Microsoft 365 Excel - Beginner | Intellezy | |
| Microsoft 365 Excel - Expert | Intellezy | |
| Microsoft 365 Excel - Intermediate | Intellezy | |
| Microsoft 365 Forms - Beginner | Intellezy | |
| Microsoft 365 Forms - Create Surveys and Quizzes: Use Forms to Create and Conduct Quizzes | Discover how to create quizzes with Forms. The look and feel is very similar to creating forms, so you will master this in no time. The main difference is, that you can mark answers as 'correct' or 'incorrect'. Ready? Let's start right away. | BizLibrary |
| Microsoft 365 Forms - Create Surveys and Quizzes: Use Forms to Create and Conduct Surveys | Let's start and create a survey to get feedback from some clients. You will also learn how to send a survey link via e-mail. The results are collected on a dashboard-like page and can be exported to Excel for a more in-depth analysis. | BizLibrary |
| Microsoft 365 Fundamentals (Part 1 of 4): Cloud Concepts | The MS-900 Microsoft 365 Fundamentals exam certifies foundation level knowledge of cloud services. This course covers Cloud Concepts with topics such as: the introduction to 365, creating an account, cloud concepts and the overview of services. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) About the exam; (b) Prerequisites; (c) Expected Learning; (d) Study Areas; (e) Create a Free Trial Microsoft 365 subscription; (f) Demo: Create Free Trial Microsoft 365 subscription. Lesson 2: (a) Cloud Concepts; (b) What is Cloud Computing; (c) Cloud Computing Models; (d) Cloud Computing Considerations; (e) Key Benefits. Lesson 3: (a) Microsoft 365 Cloud Services; (b) Cloud Overview; (c) What is Azure; (d) 365 as a Cloud Service; (e) Alternative Solutions; (f) Migrating to Cloud Services; (g) Cloud Models. | BizLibrary |
| Microsoft 365 Fundamentals (Part 2 of 4): Core Services | The MS-900 Microsoft 365 Fundamentals exam certifies foundation level knowledge of cloud services. This course covers Core 365 Services with topics such as: Core Services, on-premise VS Cloud, Endpoint Management, MDM and Collaboration in 365. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Microsoft 365 Core Services; (b) Exchange Online; (c) Sharepoint online; (d) Teams; (e) Skype; (f) Additional Services; (g) Intune; (h) Demo: 365 Services. Lesson 2: (a) on-premises services vs cloud services; (b) Understand Service Model; (c) Windows as a Service. Lesson 3: (a) Unified endpoint management in Microsoft 365; (b) MDM and MAM. Lesson 4: (a) Why need MDM; (b) How 365 Provides MDM; (c) Demo: Intune; (d) Data Protection and Compliance; (e) Demo: Security and Compliance. Lesson 5: (a) Collaboration in Microsoft 365; (b) Skype vs Teams; (c) collaboration Solutions; (d) Demo: Teams Admin Center. | BizLibrary |
| Microsoft 365 Fundamentals (Part 3 of 4): Security, Privacy and Trust | The MS-900 Microsoft 365 Fundamentals exam certifies foundation level knowledge of cloud services. This course covers Security and Trust with topics that include: Organization Security, Identity, Device and Data Protection as well as Compliance. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Organization security review; (b) Key Pillars of Security; (c) Common Threats; (d) Security Threats. Lesson 2: (a) Identity basics; (b) Cloud Identity; (c) Azure AD; (d) Demo: Azure AD; (e) Why Identity Management; (f) Azure AD Identity Protection. Lesson 3: (a) Device and data protection; (b) Why Protect Devices and Data; (c) Demo: Endpoint Management; (d) Device Protection; (e) Azure Information Protection; (f) How Azure Protects Data. Lesson 4: (a) Compliance in Microsoft 365; (b) Compliance Features; (c) Demo: Service Trust Portal; (d) Compliance Manager; (e) Demo: Compliance. | BizLibrary |
| Microsoft 365 Fundamentals (Part 4 of 4): Billing and Support | The MS-900 Microsoft 365 Fundamentals exam certifies foundation level knowledge of cloud services. This course covers Billing and Support which includes topics that cover Subscriptions, Billing as well as how Support works in 365. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Subscriptions and Billing; (b) Subscription Options; (c) Manage Subscriptions; (d) Manage Licenses; (e) Manage Billing; (f) Demo Billing. Lesson 2: (a) Support in Microsoft 365; (b) Support Options; (c) Service Level Agreements; (d) Service Request. | BizLibrary |
| Microsoft 365 Groups Essentials | Microsoft 365’s powerful Groups feature helps your team talk, plan, and collaborate. Microsoft 365 Groups is a powerful tool for coordinating and communicating with the team. Anyone can create their own Group or join an existing one to make working with others easier and more efficient! (2021) | BizLibrary |
| Microsoft 365 Loop - Beginner | Intellezy | |
| Microsoft 365 Mobile Apps - Beginner | Intellezy | |
| Microsoft 365 New Features - Beginner | Intellezy | |
| Microsoft 365 OneDrive - Beginner | Intellezy | |
| Microsoft 365 OneNote Desktop - Beginner | Intellezy | |
| Microsoft 365 OneNote Online - Beginner | Intellezy | |
| Microsoft 365 Outlook - Advanced | Intellezy | |
| Microsoft 365 Outlook - Beginner | Intellezy | |
| Microsoft 365 Outlook Web App - Beginner | Intellezy | |
| Microsoft 365 Planner - Beginner | Intellezy | |
| Microsoft 365 Power Automate - Beginner | Intellezy | |
| Microsoft 365 Power BI Desktop - Beginner | Intellezy | |
| Microsoft 365 Power BI Desktop - Intermediate | Intellezy | |
| Microsoft 365 Power BI Report Builder - Beginner | Intellezy | |
| Microsoft 365 Power BI Report Builder - Intermediate | Intellezy | |
| Microsoft 365 PowerApps - Beginner | Intellezy | |
| Microsoft 365 PowerPoint - Advanced | Intellezy | |
| Microsoft 365 PowerPoint - Beginner | Intellezy | |
| Microsoft 365 PowerPoint - Intermediate | Intellezy | |
| Microsoft 365 Project - Beginner | Intellezy | |
| Microsoft 365 SharePoint Site Owner - Beginner | Intellezy | |
| Microsoft 365 SharePoint Site User - Beginner | Intellezy | |
| Microsoft 365 Sway - Beginner | Intellezy | |
| Microsoft 365 Teams - Beginner | Intellezy | |
| Microsoft 365 To Do - Beginner | Intellezy | |
| Microsoft 365 Visio Desktop - Beginner | Intellezy | |
| Microsoft 365 Visio Online - Beginner | Intellezy | |
| Microsoft 365 Word - Advanced | Intellezy | |
| Microsoft 365 Word - Beginner | Intellezy | |
| Microsoft 365 Word - Expert | Intellezy | |
| Microsoft 365 Word - Intermediate | Intellezy | |
| Microsoft 365: Access OneDrive for Business via Browser | The files are stored in your Cloud, in a safe place on the Internet. This means you can access files stored in the cloud with a browser. | BizLibrary |
| Microsoft 365: Access OneDrive for Business via the File Explorer | You can also access your online storage locations using the file explorer. This can be a big time saver. | BizLibrary |
| Microsoft 365: Advanced Settings for OneDrive | You have set up OneDrive for Business and already know how to synchronize cloud files. Learn more about setup options helping you to control this process even more precisely. | BizLibrary |
| Microsoft 365: AutoSave and Version Management | All files stored in OneDrive for Business have a new AutoSave feature and a version management. Make sure to learn how to take advantage of this new features. | BizLibrary |
| Microsoft 365: Create and Manage Files Online | You can also create new files in Microsoft 365. Learn more about the different ways to do this and the best practices for managing files. | BizLibrary |
| Microsoft 365: Customize Microsoft 365 | Learn how you can customize Microsoft 365 to get the most out of it. | BizLibrary |
| Microsoft 365: Explore Important Outlook Features | Compared to the other Office applications, the Outlook web application's range of functions is particularly like the desktop application. Learn how to access Outlook and where to find the features you need to be productive. | BizLibrary |
| Microsoft 365: Getting Started with Microsoft 365 | For some time now, Microsoft has also been making Office applications like Word, Excel, PowerPoint, Outlook, and many more available as online versions. This enables you to work with the Office applications across all devices. | BizLibrary |
| Microsoft 365: How to Edit Files Online | Learn how you can edit files online with applications such as Word, Excel and PowerPoint, and learn more about the differences between them and desktop applications. | BizLibrary |
| Microsoft 365: Save Files on OneDrive for Business | OneDrive is a central storage location. Therefore, there are several ways to store files on OneDrive for Business. | BizLibrary |
| Microsoft 365: Set-Up OneDrive | If OneDrive for Business has already been set up for you by your IT department, you can skip this training video. | BizLibrary |
| Microsoft 365: What is the Cloud? | Perhaps you have heard of the term “cloud”? In the cloud, data is stored in specially secured areas, in so-called data centers, accessible only via an encrypted Internet connection. But what does this mean for you in concrete terms and what effects does it have on your workflows? | BizLibrary |
| Microsoft Forms Essentials | Microsoft Forms makes it easy to collect data using forms, quizzes, and polls. In this course we’ll show how easy it is to use Microsoft Forms to create online forms, surveys, and quizzes, and view the results as they come in. And we’ll look at how those same features can be used to add polls to Microsoft Teams chats or meetings. This course is a quick and easy introduction to the power of Microsoft Forms! (2022) | BizLibrary |
| Microsoft Forms: Creating Forms | Discover how to easily collect and manage information using Microsoft Forms in Microsoft 365. This video walks you through creating, customizing, and sharing interactive forms for surveys, event planning, and data collection, making collaboration seamless and efficient. | BizLibrary |
| Microsoft Forms: Quizzes and Polls | Discover the key differences between Microsoft Forms, Quizzes, and Polls to optimize data collection and engagement. Learn how to create quizzes with scoring and feedback, use forms for surveys, and add polls to Microsoft Teams meetings for real-time interaction. | BizLibrary |
| Microsoft Forms: Sharing Forms and Responses | Learn how to share and manage responses in Microsoft Forms to streamline data collection. This video covers multiple sharing options, including links, QR codes, and embedded forms, as well as response tracking, exporting to Excel, and collaboration features for seamless teamwork. | BizLibrary |
| Microsoft Groups: Conversations in Groups | Learn how to use Microsoft 365 Groups for seamless team communication, keeping all conversations organized in a shared inbox. Discover how to send messages, manage email preferences, and enable external access for effective collaboration. | BizLibrary |
| Microsoft Groups: Files in Groups Part 1 | Discover how to use Microsoft 365 Group file storage powered by SharePoint to organize, share, and collaborate on documents seamlessly. Learn how to upload, edit, manage permissions, and sync files across your team for efficient collaboration. | BizLibrary |
| Microsoft Groups: Files in Groups Part 2 | Learn how to manage and collaborate on files within Microsoft 365 Groups, including attaching shared files in Outlook, saving email attachments directly to the group library, and syncing files across SharePoint, OneDrive, and Teams. Plus, explore the built-in OneNote notebook for seamless team collaboration and note-taking. | BizLibrary |
| Microsoft Groups: Groups Calendar | Learn how to use Microsoft 365 Group Calendars to schedule and manage events collaboratively. Discover how group events automatically sync across members’ calendars, how to add virtual meetings, and the key differences between group and personal calendar invites. | BizLibrary |
| Microsoft Groups: Groups Connectors | Discover how Microsoft 365 Group Connectors integrate with popular apps like Asana, Twitter, and Salesforce to streamline team collaboration and automate notifications. Learn to connect your group with external tools for real-time updates, task tracking, and industry news—all within your shared workspace. | BizLibrary |
| Microsoft Groups: Intro to Microsoft Groups | Discover how Microsoft 365 Groups help teams collaborate seamlessly with shared email, calendars, files, and task management. Learn how to create and manage Groups for streamlined communication and teamwork, without the hassle of endless email chains. | BizLibrary |
| Microsoft Groups: Managing Groups | Learn how to effectively manage Microsoft 365 Groups, from creating and joining groups to adding members, adjusting privacy settings, and managing permissions. Discover essential admin tools for group oversight, external collaboration, and seamless integration with Microsoft Teams for enhanced productivity. | BizLibrary |
| Microsoft Lists Essentials | Learn to use this powerful analysis tool for efficient management of data and tasks. This Bigger Brains course is taught by Samantha Gregory, an experienced Microsoft SharePoint and Microsoft 365 trainer, who will show you how to work more productively with Microsoft Lists. Gregrory explains the purpose of Lists, its key features and benefits, and provides a comparison of Lists with other Microsoft Office tools. You’ll learn how to manage, enter, edit, and export data, and how to navigate the interface. You’ll see how to create and customize lists and how to manage those lists by creating rules, applying conditional formatting, creating custom views, and applying filters and sorts. You’ll also learn how to share your lists in Teams and SharePoint for collaboration with others, and even how to create a Form directly from a list. (2025) | BizLibrary |
| Microsoft Lists Essentials: Collaboration | Share lists, set permissions, and collaborate in real time with your team, enhancing productivity and communication within Microsoft Lists. | BizLibrary |
| Microsoft Lists Essentials: Create a List | Easily create lists from scratch or templates, access them across devices, and customize to fit your team’s needs for efficient data management. | BizLibrary |
| Microsoft Lists Essentials: Customization and Personalization | Personalize your lists with rules, conditional formatting, custom views, and filters to optimize notifications and data visibility for your workflow. | BizLibrary |
| Microsoft Lists Essentials: Edit Columns | Add, organize, and customize columns in Microsoft Lists to capture and manage project details with flexible data types and configurations. | BizLibrary |
| Microsoft Lists Essentials: Introduction | Discover how Microsoft Lists empowers you to organize data, boost productivity, and efficiently manage tasks within Microsoft 365. | BizLibrary |
| Microsoft Lists Essentials: List Integration | Integrate Microsoft Lists with Forms, Teams, and SharePoint for seamless data collection, collaboration, and dashboard creation across your organization. | BizLibrary |
| Microsoft Lists Essentials: Use a List | Effortlessly enter, edit, and export data with Microsoft Lists, enabling deeper analysis and streamlined workflows for your team. | BizLibrary |
| Microsoft Lists Essentials: What is Microsoft Lists? | Microsoft Lists is a versatile tool for tracking inventory, tasks, and projects, offering real-time collaboration and seamless integration with Microsoft 365. | BizLibrary |
| Microsoft OneNote 365 (Part 1 of 2) | Microsoft OneNote allows a user to create and organize Notes across multiple devices. This course focuses on: getting started with OneNote, using the Quick Access Toolbar, Notebooks and how to take Notes. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Course Agenda; (b) Screen Overview Part 1; (c) Screen Overview Part 2.; Lesson 2: (a) Quick Access Toolbar; (b) Notebooks.; Lesson 3: (a) Pages and Subpages a; (b) Sections and Section Groups.; Lesson 4: (a) Taking Notes Part 1; (b) Taking Notes Part 2; (c) Inserting Pictures; (d) Inserting Printouts and Attaching Files. | BizLibrary |
| Microsoft OneNote 365 (Part 2 of 2) | Microsoft OneNote allows a user to create and organize Notes across multiple devices. This course focuses on: Working with Content, Tagging Notes, Sharing Combined, and interfacing with Outlook * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Working with Content Part 1; (b) Working with Content Part 2; (c) Working with Links.; Lesson 2: (a) Tagging Notes; (b) Searching; (c) Printing and Exporting.; Lesson 3: (a) Sharing Combined; (b) Quick Notes.; Lesson 4: (a) Outlook Part 1; (b) Outlook Part 2; (c) Onetastic for OneNote. | BizLibrary |
| Microsoft Planner Essentials | Learn how to use Microsoft Planner to organize your team’s tasks with a simple visual format. The Planner tool in Microsoft 365 is a powerful task management app. This app offers features similar to standalone project management apps without the high price tag, since Planner is free with most Microsoft 365 Business plans. What does Planner do and how can teams use it effectively to delegate and manage tasks? Microsoft trainer Vicki Drewa will show you not only how to create a new plan and attach it to a team or group, but also how to use your plan effectively. You’ll learn how to set up buckets for process management, add tasks, assign team members, and track the tasks effectively. You’ll also learn how to filter your plan to see just what you need and view dynamic charts to track everything. Engage in this course to learn the ins and outs of Planner and impress all your colleagues with your advanced task management skillset. (2023) | BizLibrary |
| Microsoft Planner: Integration with Microsoft 365 apps | Discover how Microsoft Planner seamlessly integrates with Outlook, Teams, SharePoint, and To Do, making it easy to manage tasks across all your Microsoft 365 apps. Learn how to streamline collaboration, stay organized on mobile, and keep your projects on track—wherever you work! | BizLibrary |
| Microsoft Planner: Intro to Planner | Get organized and boost team efficiency with Microsoft Planner! This course walks you through creating, managing, and customizing plans, tasks, and collaborations—helping you streamline projects with ease. | BizLibrary |
| Microsoft Planner: Introduction | Boost your productivity and streamline team collaboration with Microsoft Planner! This course covers everything from creating and managing tasks to integrating Planner with Outlook, Teams, and SharePoint—helping you stay organized and efficient. | BizLibrary |
| Microsoft Planner: Managing My Plans | Customize your Microsoft Planner view to fit your workflow! Learn how to group, filter, and organize tasks for better collaboration, plus discover advanced settings for notifications, plan backgrounds, and task assignments. | BizLibrary |
| Microsoft Planner: Organizing with Buckets | Organize your projects effortlessly with Microsoft Planner’s Buckets! Learn how to categorize tasks, rearrange priorities, and streamline collaboration with simple drag-and-drop functionality. | BizLibrary |
| Microsoft Planner: Working with Cards Part 1 | Create, assign, and organize tasks efficiently using customizable cards, checklists, and attachments—helping your team stay on track and collaborate seamlessly. | BizLibrary |
| Microsoft Planner: Working with Cards Part 2 | Learn how to reassign tasks, add comments, categorize with labels, and integrate with Outlook—keeping your projects organized and communication seamless. | BizLibrary |
| Microsoft Sharepoint | With SharePoint, you can create and manage internal corporate websites (i.e. intranets). Learn more about the basics of SharePoint in this course. | BizLibrary |
| Microsoft Stream for SharePoint - Beginner | Intellezy | |
| MS-100 Microsoft 365 Identity and Services (Part 1 of 5): Setup and Subscription | The MS-100 Exam consists of 4 domains: Design and implement Microsoft 365 services (25-30%), Manage user identity and roles (25-30%), Manage access and authentication (15-20%), Plan Office 365 workloads and applications (25-30%). This course covers: Setting up the environment, Computing Concepts, Accounts and Licenses as well as Tenant Configuration. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Microsoft 365 Identity and Services; (b) Setting Up Enviornment; (c) Subscription; (d) Cloud Concepts SaaS M365; (e) Computing Concepts; (f) History of O365 M365; (g) Roadmap. Lesson 2: (a) Introduction to Microsoft 365; (b) Challenges; (c) Plan a Microsoft 365 Implementation; (d) Subcription; (e) Authentication; (f) Tenant and Subscription; (g) Licenses; (h) Tenant Creation; (i) Information Required. Lesson 3: (a) Microsoft 365 Tenant Configuration; (b) DNS Records; (c) MX Record; (d) Admin Center Review and Configuration; (e) Create a New User; (f) Add Subscription and Domain; (g) Add Additional Domain. | BizLibrary |
| MS-100 Microsoft 365 Identity and Services (Part 2 of 5): Access Management and Identity | The MS-100 Exam consists of 4 domains: Design and implement Microsoft 365 services (25-30%), Manage user identity and roles (25-30%), Manage access and authentication (15-20%), Plan Office 365 workloads and applications (25-30%). This course covers: Identity and Access Management, Identity, Sign on and Federation. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Identity and Access Management; (b) Introduction to Identity Services; (c) Azure AD; (d) Identity Model; (e) Plan Azure AD connect; (f) Requirements; (g) Option 1. Lesson 2: (a) AD Connect Express Install; (b) PTA PHS Federated; (c) Hash Value; (d) Federated Authentication; (e) AD Review. Lesson 3: (a) Introduction to Identity Synchronization; (b) Password Hash Synchronization Custom Setup. Lesson 4: (a) Configure Seamless Single Sign-on; (b) Seamless SSO; (c) Pass-through Authentication. Lesson 5: (a) Setup federation AD FS and Office 365; (b) Lab Diagram; (c) Section Summary. | BizLibrary |
| MS-100 Microsoft 365 Identity and Services (Part 3 of 5): AD Architecture and Managing Users | The MS-100 Exam consists of 4 domains: Design and implement Microsoft 365 services (25-30%), Manage user identity and roles (25-30%), Manage access and authentication (15-20%), Plan Office 365 workloads and applications (25-30%). This course covers: Azure AD Architecture, Synchronization, Managing User Identities and Groups as well as Managing Groups. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Azure AD Architecture; (b) Azure AD Connect Wizard; (c) Azure AD Connect Synch Architecture; (d) Azure AD Connect Sync; (e) Sync Engine Identity. Lesson 2: (a) AD Connection Synchronization; (b) AD Connect Synchronization Rules; (c) Create Rules; (d) AD Connect Review. Lesson 3: (a) Managing User Identities and Groups; (b) Planning User Roles and Security; (c) Stage 1; (d) Stage 2; (e) Stage 3; (f) Stage 4; (g) Admin and User Roles. Lesson 4: (a) Manage Groups; (b) Type of Group; (c) Import Bulk Users; (d) Section Summary. | BizLibrary |
| MS-100 Microsoft 365 Identity and Services (Part 4 of 5): Authentication, Applications and Azure | The MS-100 Exam consists of 4 domains: Design and implement Microsoft 365 services (25-30%), Manage user identity and roles (25-30%), Manage access and authentication (15-20%), Plan Office 365 workloads and applications (25-30%). This course covers: Multi-Factor Authentication, Azure AD Applications and Workload Configuration. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Multi-Factor Authentication; (b) Understand MFA; (c) Factors of Authentication; (d) Setup Multi-Factor Authentication; (e) MFA Review. Lesson 2: (a) Introduction to Azure AD Applications; (b) Azure AD Application Introduction; (c) Types of Application; (d) Prerequisites; (e) Azure AD Application proxy; (f) Application Proxy; (g) Add Azure AD Gallery Application; (h) SAML; (i) AD Review. Lesson 3: (a) Introduction Azure AD B2B; (b) Introduction to B2B; (c) B2B Licensing; (d) Add Guest User and Assign Application Access; (e) Enforce MFA for Application Access; (f) B2B Review. Lesson 4: (a) Microsoft 365 Workload Configuration; (b) Enterprise Workloads Foundation Infrastructure; (c) Phase 2; (d) Phase 3; (e) Phase 4; (f) Phase 5; (g) Deployment of Workload application; (h) Migration Tools; (i) Mover; (j) Other Tools; (k) Foundation Review. | BizLibrary |
| MS-100 Microsoft 365 Identity and Services (Part 5 of 5): Monitoring and Deployment | The MS-100 Exam consists of 4 domains: Design and implement Microsoft 365 services (25-30%), Manage user identity and roles (25-30%), Manage access and authentication (15-20%), Plan Office 365 workloads and applications (25-30%). This course covers: Report and Health Monitoring, Application Deployment and Deployment from Cloud, as well as a Project. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Report and Health Monitoring; (b) Reports and Health Monitoring in Admin Center; (c) Azure AD Connect Health; (d) Monitoring Review. Lesson 2: (a) Microsoft 365 App Deployment; (b) Microsoft 356 App deployment introduction; (c) Manage Updates; (d) Readiness ToolKit. Lesson 3: (a) M365 App deployment from Cloud; (b) M365 App deployment from local Source; (c) Deployment Review. Lesson 4: (a) PST Export and Import; (b) How to Export_PST; (c) ; (d) How to Import PST; (e) Project Conclusion. | BizLibrary |
| New in Microsoft 365 - Add Transparency to Images | Microsoft 365 now includes a feature for Word, Excel and PowerPoint that lets you make images transparent – to make underlying objects visible. | BizLibrary |
| New in Microsoft 365 - Auto Save and Version Management | When you open files stored in the cloud, new storage options appear in the upper left corner. This supposedly small change is quite something! Find out how it affects your workflow. (Version: Microsoft 365) | BizLibrary |
| New in Microsoft 365 - Black Theme | You can display your Microsoft 365 applications in a black theme to better match your working environment. Learn more about the implications of this feature. Discover how it works, what you need to know, and the advantages and disadvantages of this setting. (Microsoft Microsoft 365 and previous versions.) | BizLibrary |
| New in Microsoft 365 - Enhance Collaboration with Chat | When you are working on a document together with other people, you may want to discuss any necessary changes with the other person. In the Microsoft 365 desktop applications, a chat function is available in addition to the comment function. (Microsoft 365 (1805 dated 05-23-2018)) | BizLibrary |
| New in Microsoft 365 - Find that File Fast | Often, files that you edited a long time ago are not found in the sheer volume of files as quickly as you would like. There is a new way to find files quickly. Microsoft has added a new search field in the Backstage area that allows you to find the document you are looking for easily and quickly. | BizLibrary |
| New in Microsoft 365 - How to Share Files | Share your documents right from the recently used list without having to open the file. A very practical time saver! (Microsoft 365 (1909 from 09-30-2019)) | BizLibrary |
| New in Microsoft 365 - Insert icons | You probably already know how to insert images and shapes. With pictograms or icons this works similarly. A large selection, sorted by different categories, is available for you. You can stretch and compress these icons as you wish, without the loss of quality. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - Mark Comments as Done | Are you already working with comments? You can now mark them as "done" - in all Office applications where you can use comments. (Microsoft 365 (1908 dated 10-04-2019)) | BizLibrary |
| New in Microsoft 365 - New Search Function | The search function has been enhanced with some useful features and has been given a new, compact name. (Version: Microsoft 365) | BizLibrary |
| New in Microsoft 365 - The Dictate Function | As long as you have an active Internet connection, you can dictate long texts using a microphone and speech recognition. Especially if you are not familiar with touch typing, you can save a lot of time with the dictation function. (Microsoft 365 (1805 dated 05-23-2018)) | BizLibrary |
| New in Microsoft 365 - Translate Text into other Languages | Already in Office 2007 you could have texts translated into other languages. Perhaps you tried this translation function back then and ended up feeling frustrated or annoyed and put the function down again. In many cases, the results were useless. Now, when Microsoft Office is connected to the Internet, it finally offers an Artificial Intelligence-supported translation service that is constantly improving. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - Understand and Manage Updates in Microsoft 365 | Microsoft 365 is constantly updated. But how do you know which update contains which functions and how are the updates triggered? | BizLibrary |
| New in Microsoft 365 - Use @Mentions in Comments | Up until now, you could only use @mention in Outlook. Now you can also use @mention within comments in other Office applications. (Microsoft Microsoft 365 (1905 dated 2019.05.29)) | BizLibrary |
| New in Microsoft 365 - What is Microsoft 365? | Get a first overview of the advantages of working with Microsoft 365. | BizLibrary |
| New in Microsoft 365 - What is the Cloud? | Perhaps you have heard of the Cloud? In the cloud, data is stored in specially secured areas, in so-called data centers, accessible only via an encrypted Internet connection. But what does this mean for you in concrete terms and what impact does it have on your workflows? | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: Area Maps (2D Maps) | Data often has a geographical reference, e.g. when sales are broken down by country, state or postcode. For the presentation on area maps, "Sales by Region" is a particularly frequent application. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: Ensure Accessibility in Excel | Microsoft's accessibility audit checks files against a set of proven criteria, and then lists errors and suggestions for improvement to achieve accessibility. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: Funnel Charts | There is data that can be displayed particularly well with certain charts. A funnel chart is especially suitable for representing the phases of a process, e.g. a sales process. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: Get New Perspectives on Data with “Excel Ideas” | If you think of your previous visualizations - are they limited to the bar chart, line displays and possibly a pie chart? Microsoft increasingly offers "intelligent" services that can help you evaluate data. “Excel Ideas” is able to detect anomalies in the data and may provide new perspectives on your data. (Microsoft 365 (1902 dated 04-03-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: New Excel Data Type: Geography | Do you often work with geographical data, for example with information on sales territories, with sales statistics for different federal states or countries? Then you will like the new, linked data type Geography. (Microsoft 365 (1810 dated 10-29-2018)) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: New Excel Data Type: Stocks | The data type “Stocks” is a new data type. This data type is a so-called linked data type - linked to the Internet. This link enables you to retrieve and process rich, interesting information, which you can also refresh at any time. (Microsoft 365 (1810 dated 10-29-2018)) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: TEXTJOIN | Do you ever feel discouraged when you want to output several text fields in a list and then you’ve used the ampersand (&) symbol? You’ll like the TEXTJOIN function! (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Excel?: The IFS function | As soon as you want to create slightly more complex computational models, you can use “nested IF functions”. However, these nested IF functions quickly become confusing and unmanageable. You’ll like the IFS function! (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Always Send E-Mails to the Right Person | In Microsoft 365, each user can define their own profile picture. This profile picture is now also used to reduce the likelihood of accidentally sending e-mails to the wrong people. (Microsoft 365 (1909 dated 09-30-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Build in time between back-to-back meetings | Now you can define in Outlook how much time you want to plan between two appointments. (Microsoft 365 (1902 dated 03-04-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Checking the Meeting Status | Learn how you can see who is attending a meeting, even if you are not the organizer. (Microsoft 365) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Enhanced Sort and Filter Options | The Options for Filtering and Sorting offer you a number of predefined filters and sorting options that are now quickly accessible with just two clicks. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Ensure Accessibility in Outlook | Microsoft's accessibility audit checks your e-mail against a few proven criteria, and then lists errors and suggestions for improvement to achieve accessibility. | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: How to Draw in Outlook | You can now create small drawings with Outlook without leaving the application. (Microsoft Microsoft 365 (1906 dated 2019.06.24)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Manage Deleting Messages | You can prevent automatic replies feedback to the sender of the e-mail while deleting messages. (Microsoft 365 (1804 dated 04-25-2018)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Never Miss an Appointment Again | Now you can set the behavior of the notification window so that it always appears before in front of all other windows. (Microsoft 365 (1804 dated 04-25-2018)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Pay Attention to the BCC Warning | If you have been set to "Bcc" in the distribution list of an e-mail and then reply via the "Reply to all" button, a warning is displayed. Now learn about the practical consequences of this. (Microsoft 365 (1803 dated 03-23-2018)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Personalize the Ribbon | Personalize the ribbon so that it displays only the menu items you use most in your daily work! (Microsoft 365 (1906 dated 07-01-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Prevent Forwarding of a Meeting | When you schedule a meeting, you might want to prevent meeting requests from being forwarded for several reasons. (Microsoft 365 (1808 dated 09-05-2018)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Take Advantage of the Focused Inbox | Get to know the new function Focused Inbox and use it to your advantage. The new categorization helps you to concentrate on the important e-mails in your inbox, which in the end saves time and makes you more productive. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Updated User Interface | Microsoft has made some interesting changes to the user interface in Outlook. (Microsoft 365 (1906 dated 07-01-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Use @mentions to Get Someone’s Attention | You can use so-called @mentions, to ensure that people you mention in the text are informed that a feedback is expected from them. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Outlook?: Working with Files stored in the Cloud | If you want to send files by e-mail, there are two fundamentally different methods available. You can attach a copy of a file to an e-mail or include a link to a file stored in the cloud. Learn more about the many benefits of using links. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Add animations using Morph | Slide transitions can significantly enhance your PowerPoint presentations and help to make a professional impression. One transition that you’re probably more familiar with from videos or television is “Morphing”. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Animate Freehand Drawings | You can now animate your drawings to enrich your presentations. (Microsoft 365 (1909 dated 10-04-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Create Professional Slide Layouts with PowerPoint Designer | PowerPoint Designer helps you to integrate texts and objects such as images or SmartArts into a visually appealing and professional design. (Microsoft 365 (1812 dated 01-03-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Draw and Write Digitally | You have been able to draw and annotate with pens in Office programs since many versions of Office. Microsoft has improved the drawing tools considerably. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Enhance your Presentation with Subtitles in Real Time | Increasingly, applications supported by artificial intelligence or machine learning can improve and simplify our lives. “Microsoft Speech” can generate foreign language subtitles for your presentation in real time. (Microsoft 365 (1905 dated 05-29-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Ensure Accessibility in PowerPoint | You should ensure that a screen reader can find and read out all relevant information by performing an accessibility check before publishing a presentation. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Highlight text | To make keywords and other important text passages visible at a glance, you can highlight them. In Word and Excel this function has been known for quite some time. In PowerPoint this was not possible before the release of PowerPoint 2019. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: How to Adjust the Link Color | In PowerPoint, you can now easily and freely adjust the link colors to your color scheme. (Microsoft 365 (1807 dated 2018-07-25)) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Insert Videos from Microsoft Stream | With the Microsoft 365 app Stream, Microsoft provides an online video platform – basically a "YouTube for Business". In PowerPoint you now have the possibility to integrate videos made available on Stream into your presentations. (Microsoft 365 (1907 dated 07-30-2019)) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Navigate in Presentations with Zoom | Learn how to make your entire presentation look much more professional and polished. With the new Zoom function, you can now navigate easily and quickly within your presentation. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in PowerPoint?: Record Slideshows including the Presenter | The options for recording screen presentations have been enhanced with Office 2019. You can now also make video recordings of the speaker. These functions can be really beneficial and are worth familiarizing yourself with. | BizLibrary |
| New in Microsoft 365 - What’s new in Word?: Ensure Accessibility in Word | Microsoft's accessibility audit checks files against a set of proven criteria, and then lists errors and suggestions for improvement to achieve accessibility. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s new in Word?: Page Through Documents Side to Side | The “Side to Side” display option is particularly recommended for editing longer documents. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - What’s the Difference between Office 2019 and Microsoft 365? | All functions from Office 2019 are included in Microsoft 365. Find out how Microsoft 365 and Office 2019 differ in terms of concept and content. | BizLibrary |
| New in Microsoft 365 - Work with 3D Models | By using 3D Models, you can enhance your presentations and technical documentation. You are more flexible if you want to respond to spontaneously expressed questions and you also increase the information content. (Microsoft Office 2019) | BizLibrary |
| New in Microsoft 365 - Working with Animated 3D Models | As a special form of 3D models, Microsoft also offers a series of animated 3D models that you can use in the Office applications PowerPoint, Word, Excel and Outlook. (Microsoft 365 (1906 dated 06-24-2019)) | BizLibrary |
| Office 2019 New Features - Beginner | Intellezy | |
| OneDrive Essentials | OneDrive and OneDrive for Business can radically improve your productivity – we’ll show you how! Microsoft’s OneDrive (the free, personal version) and OneDrive for Business (the corporate version included in most Office 365 plans) share the same mission: to allow easy access to your documents and files from any device, any time, virtually anywhere. From saving files to securely sharing them with others, OneDrive offers many features for home and work for beginners as well as more experienced users. Take this course and discover the full potential of OneDrive, OneDrive for Business, and SharePoint Document Libraries. (2024) | BizLibrary |
| OneDrive Essentials: Accessing OneDrive | Learn how to access your OneDrive files seamlessly across Microsoft 365 apps, including Word, Excel, Teams, and even Bing Enterprise Search. Discover powerful search, filtering, and organizational tools to quickly find and manage your cloud-stored documents with ease. | BizLibrary |
| OneDrive Essentials: Co-Authoring | Learn how to collaborate seamlessly in OneDrive and SharePoint with real-time Co-authoring in Word, Excel, and PowerPoint. This video walks you through sharing documents, tracking changes, using comments and tagging, and managing access to ensure efficient teamwork across web, desktop, and mobile apps. | BizLibrary |
| OneDrive Essentials: Files and File Types | Learn how to open and edit different file types directly in OneDrive, from Office documents to images and PDFs. Discover how OneDrive’s built-in tools let you collaborate, make quick edits, and manage files seamlessly without downloading them. | BizLibrary |
| OneDrive Essentials: Introduction | Learn how to maximize Microsoft OneDrive for seamless file management, secure cloud storage, and effortless collaboration. This course covers everything from syncing and sharing files to co-authoring documents and integrating with SharePoint and Teams—empowering you to work smarter with OneDrive. | BizLibrary |
| OneDrive Essentials: Links, Favorites, and Quick Access | Discover how to streamline file access in OneDrive with Favorites, Shortcut Links, and SharePoint Quick Access. This video explores the pros and cons of each method, helping you organize important documents and collaborate efficiently across devices and platforms. | BizLibrary |
| OneDrive Essentials: OneDrive vs. SharePoint & Teams | Understand how OneDrive, SharePoint, and Teams work together to streamline file storage and collaboration. This video clarifies their connections, showing you how to manage personal and shared files efficiently across Microsoft 365. | BizLibrary |
| OneDrive Essentials: Recycle Bin | Learn how to retrieve documents from the recycle bin, and discuss the limitations and best practices when doing so. | BizLibrary |
| OneDrive Essentials: Sharing | Learn how to take full control of your files in OneDrive by managing access, setting permissions, and sharing securely with colleagues. Discover advanced sharing options, request files from others, and protect your documents with expiration dates, passwords, and editing restrictions. | BizLibrary |
| OneDrive Essentials: Sync and Files On Demand | Discover how to sync OneDrive with your local device for seamless file access, even when offline. Learn how to use the OneDrive Sync app, manage files with Files On-Demand, and optimize storage while ensuring your documents are always up to date across devices. | BizLibrary |
| OneDrive Essentials: Using OneDrive | Master essential OneDrive file management skills, including uploading, organizing, and navigating your files with ease. Learn how to create, move, rename, and access files across devices, ensuring seamless collaboration and security in the cloud. | BizLibrary |
| OneDrive Essentials: Version History | Learn how OneDrive’s Version History feature helps you recover lost edits, restore previous versions, and even safeguard against accidental changes. Plus, discover how OneDrive can assist in recovering from ransomware attacks with its file restoration tools. | BizLibrary |
| OneDrive Essentials: What is OneDrive? | Discover the benefits of Microsoft OneDrive for secure cloud storage, easy file sharing, and seamless integration with Microsoft 365. Learn how to access, manage, and collaborate on documents from anywhere while keeping your data safe and organized. | BizLibrary |
| OneNote 2016 - A Complete Guide - Beginner | Intellezy | |
| OneNote for Windows 10 - A Complete Guide - Beginner | Intellezy | |
| OneNote for Windows 10 Essentials | OneNote is one of Microsoft’s unsung heroes: a digital notebook that allows you to organize notes, meeting minutes, project documents, and more—all in one place. It’s like having an old-school, three-ring binder with unlimited sections to store all of your information and links, and your notebook won’t weigh you down. Plus, no one will have to copy your notes as you can share them digitally to collaborate with others. Note: While many of the features are the same in other versions, this course is specific to the Windows 10 version of Microsoft OneNote. In this course, Microsoft Trainer Lisa Lopez will show you how to log into OneNote and create your first notebook. You will learn how to add and format content including text, tables, embedded files, and links. You will become skilled at using a variety of great features like recording audio, drawing tools, and screen clippings. Lastly, you’ll learn how to share your notebooks and collaborate with your team. Are you ready to organize your digital content? | BizLibrary |
| OneNote for Windows 10 Essentials: Creating a Notebook | Learn how to create, customize, and organize your digital notebooks in OneNote for Windows 10, including setting up sections, adding password protection, and managing pages for individual topics or clients. This lesson helps you build a structured note-taking system tailored to your personal or professional needs. | BizLibrary |
| OneNote for Windows 10 Essentials: Deleting a Notebook | Learn how to manage multiple notebooks in OneNote, including how to delete them safely through OneDrive and restore them if needed—all while keeping your workspace clean and organized. | BizLibrary |
| OneNote for Windows 10 Essentials: Dictating Text | Effortlessly capture your thoughts in OneNote with the Dictate feature—perfect for hands-free note-taking, faster writing, and maintaining focus without interrupting your train of thought. | BizLibrary |
| OneNote for Windows 10 Essentials: Editing Pages | Discover the creative freedom of OneNote as you explore how to design pages your way—using flexible layouts, formatting tools, checklists, subpages, and smart features like the “Tell Me” assistant and collaboration notifications. | BizLibrary |
| OneNote for Windows 10 Essentials: Embedding Files | Learn how to seamlessly insert and interact with external files like PowerPoint and PDFs in OneNote—making it easy to access, annotate, and manage documents without ever leaving your notebook. | BizLibrary |
| OneNote for Windows 10 Essentials: Getting Started | Learn how to get started with Microsoft OneNote by setting up your account, understanding the differences between OneNote for Windows 10 and OneNote 2016, and logging in with personal or work accounts to begin organizing your digital notebooks. This lesson helps you confidently navigate OneNote’s setup process and prepare for effective note-taking. | BizLibrary |
| OneNote for Windows 10 Essentials: Immersive Reader | Discover how OneNote’s Immersive Reader enhances accessibility and focus by reading content aloud, adjusting text visuals, highlighting grammar, and supporting language learning—making reading easier and more inclusive for everyone. | BizLibrary |
| OneNote for Windows 10 Essentials: Inserting Links | Learn how to insert and customize links in OneNote, from web articles and YouTube videos to OneDrive files—making your notes more interactive, organized, and visually polished with easy-to-read hyperlinks. | BizLibrary |
| OneNote for Windows 10 Essentials: Inserting Meeting Details | Learn how to streamline meeting documentation in OneNote by inserting Outlook meeting details, taking structured notes, and easily sharing them with participants—perfect for staying organized and saving time. | BizLibrary |
| OneNote for Windows 10 Essentials: Inserting Pictures | Explore the many ways to insert and work with images in OneNote—whether from your files, camera, or the web—then customize them with rotation, alt text, backgrounds, and annotations to bring your notes to life. | BizLibrary |
| OneNote for Windows 10 Essentials: Inserting Screen Clippings | Learn how to quickly capture and save web content exactly as it appears—text, images, and layout—using a simple keyboard shortcut and OneNote's screen clipping feature. This video shows you how to streamline your digital note-taking and preserve online information with ease. | BizLibrary |
| OneNote for Windows 10 Essentials: Inserting Tables | Learn how to easily create and customize tables in OneNote to organize information your way—adjusting rows, columns, and layout with complete flexibility for a personalized digital workspace. | BizLibrary |
| OneNote for Windows 10 Essentials: Introduction | Get started with OneNote for Windows 10 and learn how to create digital notebooks, organize content, and collaborate seamlessly with built-in tools like audio recording, drawing, screen clippings, and cloud sync. Perfect for anyone ready to ditch paper and boost productivity with powerful note-taking features. | BizLibrary |
| OneNote for Windows 10 Essentials: Page Format and Accessibility | Customize your OneNote pages with colors, rule lines, and accessibility tools to create a visually appealing and inclusive workspace—while ensuring your notes are easy to navigate and ADA compliant for all users. | BizLibrary |
| OneNote for Windows 10 Essentials: Recording Audio | Learn how to use OneNote's built-in audio recording feature to capture interviews, meetings, or lectures with automatic time stamps—saving time while staying engaged in the moment. | BizLibrary |
| OneNote for Windows 10 Essentials: Searching | Quickly find anything in your OneNote notebook using the powerful Search feature—whether you're looking for a keyword, section, or note from a past meeting, this tool helps you stay organized and efficient. | BizLibrary |
| OneNote for Windows 10 Essentials: Sending to OneNote | Learn how to easily save important emails directly into OneNote using the "Send to OneNote" tool—perfect for preserving formatting, staying organized, and keeping all your key communications in one searchable place. | BizLibrary |
| OneNote for Windows 10 Essentials: Settings and Options | Discover how to personalize your OneNote experience by adjusting sync settings, font preferences, paste options, and default note destinations—ensuring your notes are always organized, accessible, and tailored to your workflow. This lesson empowers you to optimize OneNote’s settings for both style and productivity. | BizLibrary |
| OneNote for Windows 10 Essentials: Sharing a Notebook | Discover how to seamlessly share and collaborate on OneNote notebooks with others, allowing real-time editing and teamwork from anywhere. This video walks you through setting permissions and tracking contributions to boost productivity and connectivity. | BizLibrary |
| OneNote for Windows 10 Essentials: Using Drawing Tools | Unleash your creativity in OneNote’s Draw tab with customizable pens, shapes, and handwriting tools like Ink to Shape and Ink to Text—plus seamless Modern Sync across all your devices for continuous, flexible productivity. | BizLibrary |
| OneNote for Windows 10 Essentials: Using Math Functions | Discover how OneNote’s powerful Math tool can solve equations, graph functions, and show step-by-step solutions—making it an essential resource for students and anyone working with math. | BizLibrary |
| OneNote for Windows 10 Essentials: Using the Researcher Tool | Unlock the power of OneNote’s Researcher tool to find reliable sources, insert citations, and capture key information—all without leaving your notebook, making research faster, easier, and more organized. | BizLibrary |
| Outlook 2016 - Advanced | Intellezy | |
| Outlook 2016 - Beginner | Intellezy | |
| Outlook 2019 - Advanced | Intellezy | |
| Outlook 2019 - Beginner | Intellezy | |
| PL-900 Microsoft Power Platform Fundamentals (Part 1 of 4): Power Platform | Power Platform, automates basic business processes with Power Automate, performing basic data analysis with Power BI, acting more effectively by creating simple Power Apps experiences, and creating powerful chatbots by using Power Virtual Agents. This course covers an overview of the platform, common data services, as well as a platform overview demo. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Power Platform Overview; (b) Demo: 365; (c) Power BI; (d) Power Virtual Agents; (e) Demo: Power BI; (f) Virtual Agent; (g) Data Connectors; (h) Ai Builder; (i) Build Solutions with Power Apps; (j) Automate and Integrate; (k) Gain Insights; (l) Put Data to Work; (m) Connector Components. Lesson 2: (a) Common Data Service; (b) Power Apps Data; (c) Identify Entities; (d) Understand Relationships; (e) Environments in Common Data Service; (f) Business Rules; (g) New Business Rule. Lesson 3: (a) Demo: Platform Overview; (b) New Publisher Window; (c) Add Fields; (d) Published Changes; (e) Upload Data File. | BizLibrary |
| PL-900 Microsoft Power Platform Fundamentals (Part 2 of 4): Power Apps | Power Platform, automates basic business processes with Power Automate, performing basic data analysis with Power BI, acting more effectively by creating simple Power Apps experiences, and creating powerful chatbots by using Power Virtual Agents. This course covers: an introduction to power apps, building solutions, common data services, build an app and managing records. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Get Started with Power Apps; (b) Canvas Apps; (c) Model Driven Apps; (d) Case Study; (e) Demo: Build an App. Lesson 2: (a) Build an App solution; (b) Basic Elements; (c) App Studio; (d) App Format; (e) Galleries; (f) Forms; (g) Input Controls; (h) Intelligent Controls; (i) Functions; (j) Build an App; (k) Filter; (l) Data Source; (m) Add Product Details; (n) Insert Icon. Lesson 3: (a) Common Data Service Examples; (b) Save App; (c) Add Fields; (d) Entities; (e) Filtered Data. Lesson 4: (a) Connect to Environment; (b) Connector; (c) Create Button; (d) Check Start Date; (e) OnSelect; (f) Save and Run. Lesson 5: (a) Manage Records App; (b) Host Label; (c) Model Driven App; (d) Edit Site map; (e) Add Group; (f) Test Application; (g) Add New Contact. | BizLibrary |
| PL-900 Microsoft Power Platform Fundamentals (Part 3 of 4): Power Automate | Power Platform, automates basic business processes with Power Automate, performing basic data analysis with Power BI, acting more effectively by creating simple Power Apps experiences, and creating powerful chatbots by using Power Virtual Agents. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Power Automate; (b) Power Automate Value; (c) Example; (d) Three Types of Flows; (e) Add Artificial Intelligence; (f) Demo: Create Workflow; (g) Office 365 Users; (h) Test; (i) Update Item. Lesson 2: (a) AI Builder; (b) Invoice Processor; (c) Train Model; (d) Quick Test. | BizLibrary |
| PL-900 Microsoft Power Platform Fundamentals (Part 4 of 4): Power BI | Power Platform, automates basic business processes with Power Automate, performing basic data analysis with Power BI, acting more effectively by creating simple Power Apps experiences, and creating powerful chatbots by using Power Virtual Agents. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Power BI; (b) What is Power BI; (c) Data Modeling; (d) Getting Data; (e) Power BI Editor; (f) Power BI Tools; (g) Security Administration; (h) Create Reports; (i) Transform Data to Insights; (j) Build a Dashboard; (k) Connect to Data; (l) Transform Data; (m) Visualizations. Lesson 2: (a) Power BI Report; (b) Get Data; (c) Relationship; (d) Pie Chart; (e) Drill Down Report; (f) Create Dashboard; (g) QR Code. | BizLibrary |
| Power Apps - Enhanced Skills - Intermediate | Intellezy | |
| PowerPoint 2016 - Advanced | Intellezy | |
| PowerPoint 2016 - Beginner | Intellezy | |
| PowerPoint 2019 - Advanced | Intellezy | |
| PowerPoint 2019 - Beginner | Intellezy | |
| Project 2016 - Advanced | Intellezy | |
| Project 2016 - Beginner | Intellezy | |
| Project 365 - Advanced | Intellezy | |
| Publisher 2016 - Beginner | Intellezy | |
| Quick Wins with Copilot | Learn to better leverage the power of generative AI in Copilot to assist you with emails, presentations, documents, and research. Ready to see real results with AI—fast? Quick Wins with Copilot is your shortcut to mastering artificial intelligence for everyday tasks that make life easier and help you to work smarter. In this course, you'll learn how to use Copilot to quickly draft and edit emails, saving you time and helping your messages stand out. You'll discover the secrets to writing prompts that get AI working for you, and you'll use simple tools to create presentation outlines, build full presentations, and even quickly create eye-catching images. You'll also find out how AI can instantly summarize documents—no more hours spent reading—and you'll get tips on what to watch out for, like privacy and accuracy. Plus, this course dives into the world of deep research, showing you how to harness AI to get answers and insights in record time. If you’re looking for quick wins that boost your productivity and put you ahead of the curve, this is the place to start. | BizLibrary |
| Quick Wins with Copilot: Building Presentations | Learn how Microsoft Copilot in PowerPoint can transform your presentation workflow—from structuring slides and generating content to designing visuals and creating speaker notes. This walkthrough shows how to use AI to build a full deck from a prompt or file, refine layout and tone, and save hours while staying in control of your message. | BizLibrary |
| Quick Wins with Copilot: Conducting Deep Research | Unlock the power of deep research with Microsoft Copilot to accelerate your learning and decision-making. This walkthrough shows how to craft effective prompts, access credible sources, and generate detailed reports using Copilot’s “Think deeper” feature—perfect for exploring complex topics like market trends, policy analysis, or industry insights. | BizLibrary |
| Quick Wins with Copilot: Summarizing and Drafting Emails | Discover how Microsoft Copilot in Outlook transforms email management—from summarizing long messages and identifying action items to drafting replies and composing emails from scratch. Learn how to structure effective prompts using goal, context, source, and tone to streamline communication and reclaim your focus. | BizLibrary |
| Quick Wins with Copilot: Writing, Editing, and Summarizing Documents | Discover how Microsoft Copilot in Word transforms your workflow—from drafting documents with a single prompt to refining tone, summarizing lengthy files, and referencing background materials. This walkthrough shows how to structure effective prompts, collaborate with Copilot for editing, and save time while maintaining control and accuracy in your writing. | BizLibrary |
| Review | With some general remarks and tips, we would like to bid you farewell from the SharePoint training and hope that you will be able to apply the newly acquired knowledge in your everyday work in a variety of ways. | BizLibrary |
| SC-900: Security, Compliance and Identity (Part 1 of 4): Concepts, Compliance and Identity | This certification is targeted to those looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. This course covers: Domain 1 which is Describe the concepts of security, compliance, and identity covering (5-10%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Security Concepts and Methodologies; (b) Zero Trust - Guidelines; (c) Zero Trust - Six Foundational Pillars; (d) Defense in Depth; (e) Shared Responsibility Model. Lesson 2: (a) The CIA Triad; (b) Describe Common Threats; (c) Hashing and Signing; (d) Hashing and Signing Part 2; (e) Conclusion. Lesson 3: (a) Microsoft Security and Compliance Principles; (b) Microsoft's Privacy Principles; (c) What is Service Trust Portal; (d) Azure Compliance Documentation; (e) Conclusion. | BizLibrary |
| SC-900: Security, Compliance and Identity (Part 2 of 4): Identity and Access Management | This certification is targeted to those looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. This course covers: Domain 2 which is Describe the capabilities of Microsoft identity and access management solutions covering (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Identity concepts; (b) Common Identity Attacks; (c) Identity As a Security Perimeter; (d) Four pillars of Identity; (e) Modern Authentication and the Role of the Identity. Lesson 2: (a) SSO and the Concept of Federation; (b) Directory Services and Active Directory; (c) Basic Services and Identity Types; (d) Describe Azure Active Directory; (e) Azure AD Editions; (f) Describe Azure AD identity types. Lesson 3: (a) User Assigned vs. Managed Identity; (b) Types of External Identities; (c) Hybrid Identities. Lesson 4: (a) Authentication capabilities of Azure; (b) Authentication methods; (c) Security Defaults and MFA; (d) MFA in Azure AD - Part 1; (e) MFA in Azure AD - Part 2; (f) Windows Hello; (g) Why is Windows Hello safer than a Password. Lesson 5: (a) Self-Service Password Reset in Azure AD; (b) Password Protection and Management Capabilities o; (c) Protecting Against Password Spray; (d) Hybrid Security; (e) Access Management Capabilities of AzureAD. Lesson 6: (a) Conditional Access in Azure AD; (b) Conditional Access in Azure AD - Part 2; (c) Conditional Access in Azure AD - Part 3; (d) Azure AD Custom Roles and Custom Roles; (e) Conclusion. Lesson 7: (a) Identity Protection and Governance Capabilities of; (b) Identity Governance; (c) Identity lifecycle; (d) Access Lifecycle; (e) Privileged Access lifecycle; (f) What is Entitlement Management; (g) Azure AD Access Reviews; (h) Azure AD terms of Use; (i) Capabilities of Privileged Identity Management. | BizLibrary |
| SC-900: Security, Compliance and Identity (Part 3 of 4): Security Solutions | This certification is targeted to those looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. This course covers: Domain 3 which is Describe the capabilities of Microsoft security solutions covering between (30-35%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) Network Security Groups; (c) Inbound and Outbound Security Rules; (d) What is DDOS; (e) DDOS Protection Plans and Pricing. Lesson 2: (a) Azure Firewall; (b) Azure Bastion Host; (c) Web Application Firewall; (d) Azure Encryption; (e) Azure Key vault.; (f) Summary. Lesson 3: (a) Cloud Security Posture Management; (b) Azure Security Center; (c) Azure Security Center - Features; (d) Azure Security Center - Security Score. Lesson 4: (a) Azure Defender; (b) Azure Security Benchmark; (c) Azure Security Center - Pricing Tiers; (d) Summary. Lesson 5: (a) Security Capabilities of Azure Sentinel; (b) Define the concepts of SIEM-SOAR-XDR; (c) Azure Sentinel; (d) Azure Sentinel Features; (e) Azure Sentinel Pricing; (f) Summary. Lesson 6: (a) Threat Protection Capabilities; (b) Microsoft 365 Defender services; (c) Microsoft Defender for Identity; (d) Microsoft Defender for O365; (e) Microsoft Defender for Endpoint. Lesson 7: (a) What is CASB; (b) The Cloud App Security framework; (c) Cloud App Security architecture; (d) O365 Cloud App security And Azure AD Cloud App Di; (e) Summary. Lesson 8: (a) Security Management Capabilities of M365; (b) Microsoft 365 Security Center; (c) How to use Microsoft Secure Score; (d) Differences between the Azure and Microsoft Secure; (e) Managing Incidents; (f) Chapter Summary. Lesson 9: (a) Endpoint Security with Microsoft Intune; (b) what is Intune; (c) MDM and MAM. | BizLibrary |
| SC-900: Security, Compliance and Identity (Part 4 of 4): Compliance Solutions | This certification is targeted to those looking to familiarize themselves with the fundamentals of security, compliance, and identity (SCI) across cloud-based and related Microsoft services. This course covers: Domain 4 which is Describe the capabilities of Microsoft compliance solutions covering between (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) Common Compliance Needs; (c) Common Compliance Regulations; (d) Compliance Center; (e) What is Compliance Manager; (f) What are Controls; (g) What are Assessments; (h) Understand Compliance Score; (i) Chapter Summary. Lesson 2: (a) Protection and Governance of Microsoft 365; (b) Know Protect and Govern Your Data; (c) Compliance Center; (d) Content Explorer and Activity Explorer; (e) Sensitivity Labels. Lesson 3: (a) Label Policies; (b) Data Loss Prevention; (c) Data Loss Prevention on endpoints and teams; (d) Retention Polices and Retention Labels; (e) Records Management; (f) Summary. Lesson 4: (a) Insider Risk Capabilities in Microsoft; (b) What is Risk management; (c) Insider Risk management Workflow; (d) Communications Compliance; (e) Information barriers in Microsoft Teams; (f) Privileged access management; (g) Customer Lockbox; (h) Summary. Lesson 5: (a) eDiscovery Capabilities of Microsoft M365; (b) The Purpose of eDiscovery; (c) Content search; (d) The Core eDiscovery Workflow; (e) Advanced eDiscovery workflow; (f) Summary. Lesson 6: (a) Audit capabilities of Microsoft 365; (b) Core Audit Capabilities of M365; (c) What are the Advance Auditing Capabilities; (d) High Bandwidth for O365 APi Activities; (e) Summary. Lesson 7: (a) Resource Governance Capabilities; (b) Resource Manager - Locks; (c) Azure Blueprints; (d) Azure Policy; (e) Difference between Azure Policy and RBAC; (f) Cloud Adoption Framework. | BizLibrary |
| SharePoint 2016 Site Owner - Beginner | Intellezy | |
| SharePoint 2016 Site User - Beginner | Intellezy | |
| SharePoint Administration | Once you have been assigned the appropriate rights, you can make "behind-the-scenes" setting changes to SharePoint and thus significantly determine the possibilities for creating and managing SharePoint Sites. | BizLibrary |
| SharePoint and Microsoft Teams | SharePoint and Microsoft Teams work closely together because Teams uses SharePoint as its storage. Learn about the benefits of this and use it to your advantage. | BizLibrary |
| SharePoint on Mobile Devices | Here you will get to know the SharePoint mobile app including the similarities and differences compared to the browser version. | BizLibrary |
| SharePoint Online Basics | Learn how to create and modify Teams and Communication sites on SharePoint. Microsoft trainer Kathy Snizaski will show you how to use SharePoint’s features to maximize productivity and collaborate across Office 365 applications. She’ll also explain how SharePoint connects to other applications. (2024) | BizLibrary |
| SharePoint Online: Adding Document Libraries and Lists | Learn how to organize your SharePoint site with Document Libraries and Lists, making collaboration more efficient. This video covers uploading files, managing permissions, syncing with OneDrive, and integrating SharePoint seamlessly into Microsoft Teams. | BizLibrary |
| SharePoint Online: Adding Pages | Discover how to enhance your SharePoint site by creating and organizing multiple pages for a cleaner, more efficient layout. This video covers adding Web Parts, embedding content, managing navigation, setting permissions, and ensuring seamless collaboration across your organization. | BizLibrary |
| SharePoint Online: Creating Communication Sites | Learn how to create a SharePoint Communication site to effectively share news, updates, and resources with a broader audience. This video covers setting up site access, customizing layouts with Web Parts, integrating Document Libraries and Lists, and enhancing communication across your organization. | BizLibrary |
| SharePoint Online: Creating Team Sites | Learn how to create and customize a SharePoint Team site from scratch to enhance collaboration and communication. This video walks you through site setup, permissions, news posts, and key features to help your team stay organized and engaged. | BizLibrary |
| SharePoint Online: Introduction | Learn the essentials of SharePoint Online in this beginner-friendly course designed for Microsoft 365 users. Discover how to navigate, create, and customize SharePoint sites, manage document libraries, and collaborate efficiently with your team. | BizLibrary |
| SharePoint Online: Introduction to SharePoint Online | Discover how SharePoint powers file sharing and collaboration across Microsoft 365, seamlessly integrating with Teams, Outlook, and more. This video explores site navigation, document management, permissions, and powerful search tools to help you work smarter and stay organized. | BizLibrary |
| SharePoint Online: Managing Lists and Libraries | Learn how to maximize SharePoint Online by customizing document libraries and lists, setting alerts, organizing views, and managing permissions for seamless collaboration. This video covers essential tools to keep your site content structured, accessible, and efficient. | BizLibrary |
| SharePoint Sites 365 Fundamentals of Site Management - Intermediate | Intellezy | |
| Sustainable Businesses: Adopting a Green Lifestyle | Welcome to the “Sustainable Businesses: Adopting a Green Lifestyle” lesson, intended to provide remote and hybrid employees tangible ways they can implement environmental sustainability while working from a remote workspace, such as their home office. This lesson details the benefits of sustainability within a remote setting and suggests small modifications remote workers can make to their daily habits to ensure they are maintaining a green work environment away from the office. | BizLibrary |
| Sustainable Businesses: Being Green While Working Remotely | Welcome to the “Sustainable Businesses: Being Green While Working Remotely” lesson, intended to outline the ways business leaders can maintain green business practices in a remote and hybrid environment. In this experience, business leaders will be given specific tips to remain environmentally conscious in hybrid and remote work models. In the end, viewers will be able to empower their employees to think green, no matter the environment. | BizLibrary |
| Synchronize with File Explorer | When you "sync" files stored in the cloud, you can open them across devices, manage them through your File Explorer and access them offline. | BizLibrary |
| Team Sites | First learn how Team Sites and Communication Sites differ before you get to know the individual building blocks of the sites in more detail later in the training. | BizLibrary |
| The "Office Apps" | Learn to create Office files directly in the SharePoint environment and then edit them via your browser or even desktop app. You will also learn how to save files to SharePoint even if you first created them locally using the desktop app | BizLibrary |
| The Foundations of Power Platform - Beginner | Intellezy | |
| The User Interface | Discover the SharePoint "Web Parts" and navigation elements that allow you to flexibly build, design and manage SharePoint Sites. | BizLibrary |
| The Workplace Excellence Series: Green and Giving | "Green & Giving is a program designed to inspire everyone to make a difference at work and for the environment. The world was not prepared for the COVID-19 global health crisis and time is running out for more crises like climate change and water shortages. The world must move towards a green and inclusive recovery. In this course you will learn to implement green initiatives and help your organization to lessen their carbon footprint and to give back to the community. This program shows best practice organizations committed to minimizing their ecological impact on the planet's environment and making a difference to people in need. Once the program is completed, you will have learned how to use targets and green initiatives to achieve results. This course will have provided you with strategies to develop a culture of going green and giving back, especially in times of crises. It's easy to make a difference at work and for the environment, it’s a choice everyone can make. Implement green initiatives and help your organization to give back to the community. " Updated in 2020 | BizLibrary |
| Think Green: Sustainability in a Post-COVID World | Welcome to the “Think Green: Sustainability in a Post-COVID World” lesson where you can learn more about how your organization can remain on top of sustainability practices post-COVID-19. Throughout this lesson we will take a look at what it means to be a sustainable business and some tips on how your organization can still practice sustainability despite the challenges of COVID-19. We’ll explore what some of those challenges may be, how business practices have changed, and how your business can make those changes work to your advantage. By the end of this lesson, you will walk away with more knowledge and understanding of exactly how to build a sustainable business in a post-COVID world. | BizLibrary |
| Unlock Your New Work Experience With Microsoft 365 Copilot - Beginner | Intellezy | |
| Using Microsoft OneNote | The Microsoft OneNote app enables you to create and organize notes, research, and plans in a single space that can be shared across devices. In this Bigger Brains course, Microsoft certified trainer Tim Blake teaches you to use its features for improved organization and enhanced productivity. You’ll learn how to navigate the interface, create and manage notebooks, organize research for projects or papers, and use the Web Clipper tool. Tim will demonstrate how OneNote integrates with Microsoft 365 apps, including Teams and Outlook. You’ll learn how to create a daily planner using tables and To Do tags and see how to link tasks from OneNote to Outlook, add Loop components to a page, and copy pages between notebooks. You’ll learn how to create a structured meeting notes page to record and organize key information and how to incorporate handwritten meeting notes into your OneNote workflow. By the end of this course, you will be equipped to use Microsoft OneNote across common professional and personal scenarios, including project planning, meeting management, personal organization, research compilation, and collaborative projects. | BizLibrary |
| Using Microsoft OneNote: Advanced Features | Unlock the full potential of OneNote with advanced tools like PDF annotation, handwriting-to-text conversion, searchable images, and powerful search filters that streamline note-taking and information retrieval. Perfect for anyone who wants to work smarter with documents, handwritten notes, and visual content all in one organized space. | BizLibrary |
| Using Microsoft OneNote: Introduction | Unlock the full potential of Microsoft OneNote to boost your productivity and stay organized with practical lessons on note-taking, meeting management, project planning, and more—all tailored for Microsoft 365 users. Learn to streamline your workflow through hands-on guidance on templates, task linking, collaboration, and powerful integration features. | BizLibrary |
| Using Microsoft OneNote: Organize and Gather Research | Learn how to streamline your research and project organization with OneNote by creating reusable templates, using tags, and leveraging the powerful Web Clipper tool to capture and compile content directly from the web. This lesson equips you with practical strategies to efficiently gather, structure, and annotate information for any project or research paper. | BizLibrary |
| Using Microsoft OneNote: Organize Meeting Notes | Streamline your meeting workflows with OneNote by learning how to import Outlook details, collaborate in Teams, and use powerful tools like Dictate and transcription to keep everything organized in one central hub. Discover time-saving tips for creating templates, tagging tasks, and securely sharing notes with your team. | BizLibrary |
| Using Microsoft OneNote: Overview of OneNote | Learn how to confidently navigate OneNote's interface, structure your notebooks with sections and subpages, and integrate seamlessly with Microsoft 365 apps for better organization and collaboration. This lesson also covers essential tools, sharing options, and privacy features to help you use OneNote efficiently in both personal and team environments. | BizLibrary |
| Using Microsoft OneNote: Plan a Project with OneNote | Discover how to plan and manage projects in OneNote with tools like project overviews, task tracking, and collaborative Loop components—all seamlessly integrated with Microsoft Teams. This lesson empowers you to centralize project communication, stay organized, and streamline team collaboration. | BizLibrary |
| Using Microsoft OneNote: Plan Your Day with OneNote | Learn how to build a customized daily planner in OneNote using tables, tags, and templates—then boost your efficiency by linking tasks directly to Microsoft To Do and Outlook. This lesson shows you how to structure your day, prioritize tasks, and streamline your workflow with smart planning tools. | BizLibrary |
| Using Microsoft OneNote: Sticky Notes and Layout | Discover how to take your OneNote productivity to the next level by using sticky notes, customizing your workspace, exporting content, and integrating seamlessly with Microsoft Teams. This session equips you with powerful tools to stay organized, collaborate efficiently, and tailor OneNote to fit your unique workflow. | BizLibrary |
| Visio 2016 - Beginner | Intellezy | |
| Visio 2019 - Beginner | Intellezy | |
| Web Part "Document Library" – Advanced Functions | Learn how to edit files together with others at the same time. Also learn about advanced features, such as the so-called "check-out" in combination with version management. | BizLibrary |
| Web Part "Document Library" – Elementary Functions | Learn basic information about the Document Library, probably the best-known Web Part in the SharePoint environment. First of all, you’ll learn about navigation and elementary functions and options. You will also learn how to use predefined views and how to create personal views. | BizLibrary |
| Web Part "List" | With the "List" Web Part, you can, for example, capture people, things or ideas on a specific topic and manage them in a list | BizLibrary |
| Web Part "News" | The "News" Web Part allows you to share news relevant to teamwork. Learn how to add this Web Part to a Team Site and learn what options and settings are available to you. | BizLibrary |
| What is Power BI Desktop - Beginner | Intellezy | |
| What is SharePoint? | With SharePoint, you can create and manage internal corporate websites (i.e. intranets). Learn more about the basics of SharePoint in this video. | BizLibrary |
| What is Yammer and When Should You Use It? | With Yammer, you can network virtually within the company. This enables smooth communication – across teams and across various work groups. | BizLibrary |
| Windows 10 Essentials | Navigate the Windows 10 platform with ease! Windows 10 combines the best features of previous versions with a more traditional navigation structure and layout that users prefer, plus many new modern benefits. Our trainer, IT professional Ben Burris, will show you not only how to navigate Windows, but also how to personalize many of its features. You'll learn the different log-in options, and how to customize both the Start menu and the taskbar. You'll also learn about Snap and Task view, which are great tools for dealing with multiple windows. Take our Windows 10 Essentials course to learn more about this version of Windows and how you can use it most effectively. (2024) | BizLibrary |
| Windows 10 Essentials: Customization | Make Windows 10 truly yours with easy customization options for backgrounds, themes, and the taskbar. Learn how to personalize your start menu, system tray, and quick actions for a more efficient and visually appealing experience. | BizLibrary |
| Windows 10 Essentials: Edge, Part 1 | Discover the powerful features of Microsoft Edge, from seamless browsing and AI-powered search to favorites, collections, and productivity-boosting tools like Copilot. Learn how to customize your settings, organize content, and enhance your online experience with this modern browser. | BizLibrary |
| Windows 10 Essentials: Edge, Part 2 | Stay organized and efficient with Microsoft Edge’s powerful tab management features! Learn how to use vertical tabs, group related tabs, sync browsing across devices, and browse privately with in-private mode—all designed to streamline your workflow and enhance your browsing experience. | BizLibrary |
| Windows 10 Essentials: File Explorer | Take control of your files with Windows 10's File Explorer! Learn how to find, organize, and manage your documents using search tools, quick access, folders, and shortcuts—plus discover pro tips for efficient file navigation and customization. | BizLibrary |
| Windows 10 Essentials: Introduction | Master Windows 10 with this essential course, covering navigation, customization, and productivity tools. Learn how to optimize your desktop, manage files, utilize virtual desktops, and explore built-in apps to boost efficiency and confidence in using Windows 10. | BizLibrary |
| Windows 10 Essentials: Login Options | Learn quick and secure ways to lock, unlock, and sign in to your Windows 10 computer using passwords, PINs, biometric authentication, and picture passwords. This course also covers managing multiple accounts, enterprise login options, and keeping your files safe with best practices for workplace security. | BizLibrary |
| Windows 10 Essentials: Navigating Windows 10 | Get familiar with the Windows 10 interface in this comprehensive walkthrough, covering the desktop layout, Start menu, taskbar, system tray, and action center. Learn how to navigate, customize, and optimize your workspace for a more efficient and organized experience. | BizLibrary |
| Windows 10 Essentials: Task View | Boost your productivity with Windows 10’s powerful window management tools! Learn how to quickly organize open windows, use virtual desktops, snap apps side by side, and navigate with Task View for seamless multitasking. | BizLibrary |
| Windows 10 Essentials: Windows Apps and Store | Customize your Windows 10 experience by exploring built-in apps, downloading new ones from the Microsoft Store, and managing updates with ease. Learn how to install, update, and uninstall apps while optimizing your device for productivity and personalization. | BizLibrary |
| Windows 11 - File Management - Beginner | Intellezy | |
| Windows 11 Essentials | Windows 11 is more evolutionary than revolutionary – if you’ve used Windows 10, look for refined user-friendly elements, a modified Start menu, an updated File Explorer, and a new notification area. Our trainer, IT professional Ben Burris, will show you not only how to navigate Windows, but also how to personalize many of its features. You'll learn the different log-in options, and how to customize both the Start menu and the taskbar. You'll also learn about Snap and Task view, which are great tools for dealing with multiple windows. One of the most important features in Windows is file management, and Ben will show you how to use File Explorer effectively. Then you'll pick up some tips and tricks for working in Edge, Microsoft's newest browser. You’ll also learn how to access the app store to find additional apps to download. Take our Windows 11 Essentials course to learn more about this version of Windows and how you can use it most effectively. (2024) | BizLibrary |
| Windows 11 Essentials - Beginner | Intellezy | |
| Windows 11 Essentials: Customization | Learn how to personalize Windows 11 by customizing your desktop, lock screen, start menu, and taskbar. This video walks you through changing backgrounds, organizing apps, managing notifications, and adjusting system tray settings to create a workspace that suits your style. | BizLibrary |
| Windows 11 Essentials: Edge Part 1 - Tab Browsing | Discover the powerful features of Microsoft Edge, the default browser in Windows 11. Learn how to navigate the interface, customize tab layouts, group and organize tabs, search across open and recent tabs, and sync browsing across devices for a seamless experience. | BizLibrary |
| Windows 11 Essentials: Edge Part 2 - Features | Explore Edge strategies in this engaging session, where you'll uncover key techniques for using History, optimizing the Search bar, and customizing settings. You'll also learn how to use the powerful Collections tool that will help you make the most of your Edge experience. | BizLibrary |
| Windows 11 Essentials: File Explorer | This video explores the essential features of File Explorer in Windows, helping users navigate, organize, and manage files efficiently. Learn tips and shortcuts to streamline your workflow and boost productivity. | BizLibrary |
| Windows 11 Essentials: Introduction | Master Windows 11 with this essential course, designed to help you navigate, customize, and maximize your productivity. Learn to manage the Start menu, taskbar, File Explorer, virtual desktops, built-in apps, and more—empowering you to use Windows 11 efficiently and with confidence. | BizLibrary |
| Windows 11 Essentials: Login Options | Learn how to secure your Windows 11 device with various login options, from passwords and PINs to biometric authentication. This video covers quick-locking shortcuts, sign-in settings, and best practices to keep your computer safe and accessible. | BizLibrary |
| Windows 11 Essentials: Navigating Windows 11 | Discover essential tips and tricks for navigating Windows 11 with ease. This video covers key features, shortcuts, and customization options to enhance productivity and streamline your experience. | BizLibrary |
| Windows 11 Essentials: Task View | Streamline your workflow with Task View in Windows 11, making it easy to switch between open windows, create multiple desktops, and organize your workspace. Learn essential shortcuts and features to boost productivity and keep your tasks neatly arranged. | BizLibrary |
| Windows 11 Essentials: Windows Apps and Store | Explore Windows 11’s built-in apps and discover how to install, update, and manage applications through the Microsoft Store. Learn how to personalize your experience with app installations, sync across devices, and optimize your workflow with useful tools. | BizLibrary |
| Windows 11 New Features - Beginner | Intellezy | |
| Windows 11: Conclusion | Congratulations! You have now worked through the entire contents of this course and learned about all the key updates and exciting new features in Windows 11. Good luck and enjoy using your updated skills! This content is also translated in Spanish. | BizLibrary |
| Windows 11: Desktop | In this video you learn how to personalize your desktop, by picking a theme, and customize your lock screen. You also find out how to work with multiple monitors and discover helpful layout options for quickly arranging open windows. This content is also translated in Spanish. | BizLibrary |
| Windows 11: File Explorer | With the file explorer in Windows 11, as in previous versions, you can create new folder structures to store files and reorder them as needed. File explorer also plays an important role in file searches. Learn about the key features of file explorer and its new look that Microsoft has designed for Windows 11. This content is also translated in Spanish. | BizLibrary |
| Windows 11: Introduction | Welcome to this compact Windows 11 training program. In this course, you will discover the key features and innovations of Windows 11 in comparison to Windows 10 and we will look at what an ‘operating system’ actually is. In this introductory video you will also get to know your trainer, Rachel, and gain an overview of the topics covered in this course. This content is also translated in Spanish. | BizLibrary |
| Windows 11: Login | When you log in, specific drives and applications are assigned to you. Log in with a local account or with an account registered with Microsoft, which allows you to access content stored in the Cloud quickly and easily. This content is also translated in Spanish. | BizLibrary |
| Windows 11: Snipping Tool | The Snipping tool has been thoroughly redesigned for Windows 11. In this video you learn how to create and edit screenshots intuitively and easily. This content is also translated in Spanish. | BizLibrary |
| Windows 11: Start menu | The Start menu is your control center in Windows 11. From here you can access all the installed apps, folders and documents. The Start menu is also connected to Microsoft 365 and the Cloud when you log in with a Microsoft account so that you can also access OneDrive, for example. Learn how to customize the Start menu in this video. This content is also translated in Spanish. | BizLibrary |
| Windows 11: Taskbar | Discover the layout of the taskbar in Windows 11 and learn how to personalize it to your liking. You can also use the taskbar to access the Start menu, search tool, virtual desktops, widgets and the chat feature. This content is also translated in Spanish. | BizLibrary |
| Windows 11: Tips and Tricks | Discover helpful tips and tricks for typing suggestions and setting up distraction-free time periods so that you can work without interruptions. Learn how to stay up-to-date with app tips. This content is also translated in Spanish. | BizLibrary |
| Word 2016 - Advanced | Intellezy | |
| Word 2016 - Beginner | Intellezy | |
| Word 2016 - Intermediate | Intellezy | |
| Word 2019 - Advanced | Intellezy | |
| Word 2019 - Beginner | Intellezy | |
| Word 2019 - Intermediate | Intellezy | |
| Yammer | With Yammer, you can network virtually within the company. This enables smooth communication – across teams and across various work groups. | BizLibrary |
| Yammer on Mobile Devices | Here you’ll get an overview of how the Yammer app is used on mobile devices. | BizLibrary |
Microsoft Outlook
| Course Name | Description | Partner |
|---|---|---|
| Copilot for Outlook | Learn how to improve communication and stay organized using Microsoft Copilot in Outlook. Unlock the full potential of Copilot in Outlook with expert guidance from Kathy Snizaski, a seasoned Microsoft Trainer with over 25 years of experience helping professionals streamline their workflows. Kathy will demonstrate how to identify key areas where Copilot can enhance your productivity - from drafting and refining emails to summarizing lengthy threads and attachments. She’ll also explain Copilot’s current limitations. You’ll explore the differences between Classic and New Outlook interfaces and learn how to use its features to improve communication clarity, tone, and efficiency. You’ll also learn how to use Copilot to manage your inbox, prepare for meetings, and collaborate more effectively and how to leverage advanced capabilities such as smart scheduling, Copilot Coaching for tone and conciseness, and using chat to summarize Inbox activity. Whether you're drafting agendas, replying to complex emails, or preparing for meetings with specific colleagues, this training will equip you to make Copilot a powerful partner in your daily Outlook routine. | BizLibrary |
| Copilot for Outlook: Coaching with Copilot | Coaching by Copilot in Outlook helps you send polished, professional emails by offering real-time suggestions on tone, clarity, and reader sentiment. Combined with inbox summaries, smart prompts, and chat history, Copilot empowers you to manage communication more effectively and avoid sender’s remorse. | BizLibrary |
| Copilot for Outlook: Drafting Emails | Drafting emails is easier than ever with Microsoft Copilot in Outlook. Whether you're starting from scratch or replying to a thread, Copilot helps you generate, revise, and personalize messages with adjustable tone and length. With multiple drafts and customization options, you’ll overcome email hesitation and communicate with confidence. | BizLibrary |
| Copilot for Outlook: Introduction | Join Microsoft trainer Kathy Snazaski in the “Copilot for Outlook” course from Bigger Brains, designed for Microsoft 365 users with a Copilot license. Learn how to use AI to summarize emails, draft replies, schedule meetings, and prepare agendas—boosting your productivity and communication efficiency in Outlook. | BizLibrary |
| Copilot for Outlook: Scheduling with Copilot | Microsoft Copilot for Outlook streamlines meeting management by intelligently scheduling events, suggesting agendas, and preparing summaries based on email threads and calendar availability. From composing invites to blocking focus time and referencing relevant documents, Copilot helps you stay organized and prepared with minimal effort. | BizLibrary |
| Copilot for Outlook: Summarizing Emails and Attachments | Microsoft Copilot in Outlook helps reclaim hours lost to email by automatically summarizing long messages, attachments, and threads. With smart prompts and instant insights, Copilot makes it easier to stay on top of communication and focus on what matters most. | BizLibrary |
| Copilot for Outlook: What Can Copilot Do? | Discover how Microsoft Copilot enhances your Outlook experience by helping you write, summarize, and organize emails, schedule meetings, and manage your calendar. Learn the differences between Outlook versions, explore limitations, and get tips on using Copilot effectively to save time and improve communication. | BizLibrary |
| Mastering Outlook 2019 (Part 1 of 8): Getting Started | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 2 of 8): Formatting Messages | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 3 of 8): Working with Attachments and Illustrations | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 4 of 8): Customizing Message Options | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 5 of 8): Organizing Messages | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 6 of 8): Working with Contacts | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 7 of 8): Working with Calendars | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019 (Part 8 of 8): Working with Tasks | From Time-Waster To Productivity Booster: Change the way you use Microsoft Outlook. Few things have greater impact on your productivity than the way you employ Outlook. Too many people waste time on unnecessary tasks that could be managed automatically or handled in a fraction of the time - if the Outlook user knew how to use the proper tools. | BizLibrary |
| Mastering Outlook 2019: Accessing Help | Access Help options including searching for articles and training videos and contacting support, as well easily locating features through searching. | BizLibrary |
| Mastering Outlook 2019: Adding Illustrations | Add pictures and illustrations to your messages and use Styles and Themes for professional formatting. | BizLibrary |
| Mastering Outlook 2019: Adding Message Recipients | Describe the difference between the Global Address List and your personal Contacts, and add recipients to an email from an Address List. | BizLibrary |
| Mastering Outlook 2019: Attaching Files & Items | Send files with your emails from your computer or a web location. | BizLibrary |
| Mastering Outlook 2019: Checking Spelling & Grammar | Use the Spelling and Grammar features to ensure your emails are error-free. | BizLibrary |
| Mastering Outlook 2019: Creating Appointments | Create and edit appointments including recurring appointments and marking appointments private. | BizLibrary |
| Mastering Outlook 2019: Creating Notes | Create Notes and categorize them. | BizLibrary |
| Mastering Outlook 2019: Creating Tasks | Manage tasks within Outlook including flagged emails. | BizLibrary |
| Mastering Outlook 2019: Customizing Reading Options | Customize your view in a way that works best for you to read and organize your emails. | BizLibrary |
| Mastering Outlook 2019: Formatting Message Content | Format your emails by using text formats like bold, italics, and text color and control formatting when you paste information into an email from another source. | BizLibrary |
| Mastering Outlook 2019: Introduction | Understand the scope of the course. | BizLibrary |
| Mastering Outlook 2019: Managing Automatic Message Content | Apply automatic formatting to new emails and replies including font styles and email signatures. | BizLibrary |
| Mastering Outlook 2019: Managing Contact Groups | Create Contact Groups for groups of people you message often. | BizLibrary |
| Mastering Outlook 2019: Managing Contacts | Create personal contacts with email, phone, address information, and more. | BizLibrary |
| Mastering Outlook 2019: Marking Messages: Categories | Categorize your messages and sort your messages by category. | BizLibrary |
| Mastering Outlook 2019: Marking Messages: Flags | Flag messages for follow-up with due dates and reminders. | BizLibrary |
| Mastering Outlook 2019: Navigating the Interface | Navigate the Outlook 2019 interface and describe the main sections and their purposes. | BizLibrary |
| Mastering Outlook 2019: Organizing with Folders | Describe how Outlook uses two types folders and how you can use Personal folders to organize your messages. | BizLibrary |
| Mastering Outlook 2019: Receiving Attachments | Work with attachments sent to you by others including previewing, opening, and removing them. | BizLibrary |
| Mastering Outlook 2019: Scheduling Meetings | Schedule meetings and respond to meeting invitations. | BizLibrary |
| Mastering Outlook 2019: Tracking Messages | Track messages including when you replied or forwarded them, and recall sent messages. | BizLibrary |
| Mastering Outlook 2019: Viewing Contacts | Navigate through your contacts to view, edit, or print. | BizLibrary |
| Mastering Outlook 2019: Viewing the Calendar | Navigate the Calendar section of Outlook. | BizLibrary |
| Mastering Outlook 2019: Working with Messages Part I | Start a new email and navigate the message form including sending the email. | BizLibrary |
| Mastering Outlook 2019: Working with Messages Part II | Respond to emails including reply and forward, as well as print emails. | BizLibrary |
| Mastering Outlook 365 - Advanced | Microsoft Outlook 365 enables you to efficiently manage email, calendars, tasks, and contacts. Learn how to optimize the features of this powerful tool to skillfully organize messages and improve communication and scheduling. Having access to powerful tools is different from knowing how to use them with proficiency. Many people currently using Outlook are not taking advantage of the software’s advanced features to customize their messaging and improve communication. In this course, Microsoft expert Vicky Drewa will show you how to use many of the organization features built into Outlook to set up accounts, manage data files, and manage your inbox. You will be able to customize your Outlook environment by adding commands to the Quick Access Toolbar and placing groups and commands on a new tab. Wondering how to best use Outlook to communicate effectively? You’ll learn how to customize your emails through formatting rules, stationery, and themes. You’ll be able to share information by inserting tables, calendars, and images into your messages and collect feedback by using polls and voting buttons. Additionally, scheduling will be easier as you’ll be able to share calendars, delegate permissions and create calendar groups. And more! Improve your Outlook expertise by becoming more proficient in using many of the tools and features Outlook has to offer. (2025) | BizLibrary |
| Mastering Outlook 365 - Advanced: Calendar Groups | This lesson shows how to create and manage calendar groups. | BizLibrary |
| Mastering Outlook 365 - Advanced: Calendars, Tables, and Illustrations | This lesson shows how to add tables, images, calendars, and signatures to a message. | BizLibrary |
| Mastering Outlook 365 - Advanced: Contacts and Meetings | This lesson shows how to manage contacts, create a contact group, and work with recurring meetings. | BizLibrary |
| Mastering Outlook 365 - Advanced: Customize the Environment | This lesson shows how to customize the Ribbon and QAT, as well as how to add conditional formatting and themes. | BizLibrary |
| Mastering Outlook 365 - Advanced: Data Files | This lesson shows how to manage and create data files. | BizLibrary |
| Mastering Outlook 365 - Advanced: Introduction | This lesson provides an introduction to the teacher and the course. | BizLibrary |
| Mastering Outlook 365 - Advanced: Junk Mail Options | This lesson shows how to mark email as junk and how to modify junk mail settings. | BizLibrary |
| Mastering Outlook 365 - Advanced: Manage the Inbox | This lesson shows how to sort, delete, and translate messages. | BizLibrary |
| Mastering Outlook 365 - Advanced: Quick Steps | This lesson shows how to create and use Quick Steps to streamline routine activities. | BizLibrary |
| Mastering Outlook 365 - Advanced: Rules and Alerts | This lesson shows how to create and use Rules and Alerts to manage email. | BizLibrary |
| Mastering Outlook 365 - Advanced: Set Up an Account | This lesson shows how to set up different types of accounts in Outlook. | BizLibrary |
| Mastering Outlook 365 - Advanced: Share and Delegate | This lesson shows the difference between sharing and delegating your calendar and how manage delegation settings. | BizLibrary |
| Mastering Outlook 365 - Advanced: Text and Drawing Features | This lesson shows how to use AutoCorrect, AutoText, styles, and drawing tools in a message. | BizLibrary |
| Mastering Outlook 365 - Advanced: Voting Buttons and Polls | This lesson shows how to add voting buttons and polls to a message. | BizLibrary |
| Mastering Outlook 365 - Basics | There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool. There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool. Few things have a greater impact on your productivity than how you use Outlook. Too many people waste time on unnecessary tasks when they could be taking advantage of the many features embedded in Outlook. In this course, Microsoft expert Chip Reaves will show you how to customize Outlook to fit how you work, as well as shortcuts to streamline how you create and manage messages. You’ll also learn tricks to help you schedule meetings and track responses, as well as how to use your contacts effectively. Brush up on your Outlook skills, so you can become more efficient using many of the tools Outlook has to offer.(2025) | BizLibrary |
| Mastering Outlook 365 - Basics: Attach Documents | This lesson shows you how to attach a file to an email using multiple methods, handle incoming attachments, list other places where attachments can be used in Outlook. | BizLibrary |
| Mastering Outlook 365 - Basics: Create Appointments and Events | This lesson shows you how to distinguish between types of calendar entries, add a new appointment, customize the reminder, and create an all-day event. | BizLibrary |
| Mastering Outlook 365 - Basics: Create Contact Groups/Lists | This lesson shows you how to create a new contact group and add members, edit a contact group, and take action on a contact group. | BizLibrary |
| Mastering Outlook 365 - Basics: Create New Emails | This lesson shows you how to create a new message using multiple methods, address a message using address books and @mention, add message text using dictate or by copying and pasting text, format message text, and set delivery options. | BizLibrary |
| Mastering Outlook 365 - Basics: Customize the Mail Window | This lesson shows you how to change layout options to customize a view, change message preview and conversation view options, and customize the Favorites folder. | BizLibrary |
| Mastering Outlook 365 - Basics: Introduction | Few things have a greater impact on your productivity than how you use Outlook. Too many people waste time on unnecessary tasks when they could be taking advantage of the many features embedded in Outlook. | BizLibrary |
| Mastering Outlook 365 - Basics: Manage Contacts | This lesson shows you how to distinguish between the different types of address lists, add a new contact, edit and delete contact information, search for a contact, and change contact views to customize visible information. | BizLibrary |
| Mastering Outlook 365 - Basics: Manage Meetings | This lesson shows you how to respond to a meeting request using multiple options, track meeting responses, modify or cancel a meeting, and create recurring meetings. | BizLibrary |
| Mastering Outlook 365 - Basics: Manage Messages | This lesson shows you how to sort and filter messages, search for messages using both the basic search and extended options, use the tools to find related messages. | BizLibrary |
| Mastering Outlook 365 - Basics: Navigate Outlook | In this course, Microsoft expert Chip Reaves will show you how to customize Outlook to fit how you work, as well as shortcuts to streamline how you create and manage messages. You’ll also learn tricks to help you schedule meetings and track responses, as well as how to use your contacts effectively. Brush up on your Outlook skills, so you can become more efficient using many of the tools Outlook has to offer. | BizLibrary |
| Mastering Outlook 365 - Basics: Organize with Folders | This lesson shows you how to distinguish between built-in and custom folders, create, move, rename, delete folders, and move and copy items to folders. | BizLibrary |
| Mastering Outlook 365 - Basics: Receive and Respond to Emails | This lesson shows you how to use multiple methods to read messages, respond to an email, view previous actions taken via the info bar, print an email, and recognize different message icons and their purpose. | BizLibrary |
| Mastering Outlook 365 - Basics: Schedule Meetings | This lesson shows you how to schedule a new meeting and add meeting details, use the Scheduling Assistant, and create a Teams meeting. | BizLibrary |
| Mastering Outlook 365 - Expert | Learn how to optimize the features of Outlook 365 to skillfully organize messages and improve communication and scheduling. In this course, Microsoft expert Vicky Drewa will show you how to use many of the advanced features built into Outlook to help you work with multiple users and accounts. These include setting up profiles, managing multiple accounts, delegating permission levels, and viewing shared folders. By reviewing the many options and settings available for email and calendars, you will be able to customize your Outlook environment so it works best for you. You’ll also learn how to set preferences for working offline or on slow connections. Are you looking for some time savers? Learning how to use add-ins, templates, and advanced search techniques will help you work more efficiently and effectively. Customizing flags and Quick Actions options will help you keep track of tasks based on your emails. Wondering how to manage all your emails? Vicki will show you some great tips on cleaning up your Inbox using archiving and the Clean Up feature, as well as how to customize policies and retention settings for individual emails and folders. You also learn how to customize business cards and share contacts multiple ways. Improve your Outlook expertise by becoming more proficient in using many of the tools and features Outlook has to offer. (2025) | BizLibrary |
| Mastering Outlook 365 - Expert: Add-ins | This lesson shows how to add and manage add-ins such as Insights, DocuSign, and Loop. | BizLibrary |
| Mastering Outlook 365 - Expert: Advanced Search and Filter | This lesson shows how to use advanced search and filter options. | BizLibrary |
| Mastering Outlook 365 - Expert: Calendar Options | This lesson shows how to change calendar options such as categories, online options, and holidays and how to use iCS format. | BizLibrary |
| Mastering Outlook 365 - Expert: Clean Up Email | This lesson shows how to clean up a folder, archive messages, assign policies, and manage mailbox size. | BizLibrary |
| Mastering Outlook 365 - Expert: Customize Options | This lesson shows how to customize email settings, signatures, and language options. | BizLibrary |
| Mastering Outlook 365 - Expert: Customize Views | This lesson shows how to modify view options and create and customize views. | BizLibrary |
| Mastering Outlook 365 - Expert: Flags and Follow-up | This lesson shows how to set Quick Actions, set and manage flags, and create rules for flags. | BizLibrary |
| Mastering Outlook 365 - Expert: Forms and Templates | This lesson shows how to use My Template options as well as create and save an email template. | BizLibrary |
| Mastering Outlook 365 - Expert: Introduction | This lesson provides an introduction to the teacher and the course. | BizLibrary |
| Mastering Outlook 365 - Expert: Manage Accounts | This lesson shows how to manage multiple profiles, add delegates, and modify sync settings. | BizLibrary |
| Mastering Outlook 365 - Expert: Send/Receive Settings | This lesson shows how to find and modify send/receive settings as well as internet headers and RSS feeds. | BizLibrary |
| Mastering Outlook 365 - Expert: Share Contacts | This lesson shows how to import, export, and share contacts. | BizLibrary |
| Mastering Outlook 365 - Expert: Shared Email Folders | This lesson shows how to delegate folder access, specify permission levels, and open a shared folder. | BizLibrary |
| Mastering Outlook 365 - Intermediate | There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool. Few things have greater impact on your productivity than how you use Outlook. Too many people waste time on unnecessary tasks when they could be taking advantage of the many features embedded in Outlook. In this course, Microsoft expert Kathy Jones will show you how to use many of the features built into Outlook to create professional outgoing messages, such as the accessibility checker and the Editor, as well as message options, signatures, and automatic replies. You’ll also learn tools to manage incoming messages, such as tracking, categories and flags. Struggling with whether to use Teams or Outlook to schedule meetings? You’ll learn the tricks of using Outlook to manage your Teams meetings. And make sure you customize your calendar to show exactly what you need to see. You’ll also learn collaboration tools such as shared calendars and shared tasks. Brush up on your Outlook skills, so you can become more efficient using many of the tools Outlook has to offer. (2025) | BizLibrary |
| Mastering Outlook 365 - Intermediate: Attach and Link Items | In this lesson the teacher will discuss the difference between attaching and linking documents to email messages. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Automatic Replies | In this lesson the teacher will show how to set up and use automatic replies. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Calendar Settings | The teacher will show how to modify default calendar settings and how to work with multiple calendars. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Categories | The teacher will show how to edit and assign categories to emails and calendar items. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Introduction | This lesson provides an introduction to the teacher and course objectives. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Manage Messages and Conversations | This lesson will show how to share messages externally and how to flag messages for follow-up. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Manage Tasks | The teacher will show how to edit tasks and modify views. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Message Options | In this lesson the teacher will show how to apply message options and track a message. | BizLibrary |
| Mastering Outlook 365 - Intermediate: New Tasks | The teacher will show how to create tasks and recurring tasks. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Notes | The teacher will show how to create, modify, and manage notes. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Review and Proof Messages | This lesson will show how to check a message for spelling and grammar issues and how to use the accessibility checker. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Share Tasks | In this lesson the teacher will show how to share and forward tasks and how to manage shared tasks. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Signatures | In this lesson the teacher will show how to create, modify, and use signatures. | BizLibrary |
| Mastering Outlook 365 - Intermediate: Teams Meetings | This lesson will discuss how to create, edit, track, and join Teams meetings in Outlook. | BizLibrary |
| Mastering Outlook 365 – Beginner | There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool. Few things have greater impact on your productivity than how you use Outlook. Too many people waste time on unnecessary tasks when they could be taking advantage of the many features embedded in Outlook. This course will help you brush up on your Outlook skills, so you can become more productive while using the basic elements of Outlook. (2025) | BizLibrary |
| Mastering Outlook 365 – Beginner: Compose and Send Emails | This lesson shows you how to create and address new messages and format the text. | BizLibrary |
| Mastering Outlook 365 – Beginner: Create Outlook Contacts | This lesson shows you how to view and add contacts. | BizLibrary |
| Mastering Outlook 365 – Beginner: Create Outlook Tasks | This lesson shows you how to create and manage Outlook tasks. | BizLibrary |
| Mastering Outlook 365 – Beginner: Get Help with Outlook | This lesson shows you how to use the Help options available. | BizLibrary |
| Mastering Outlook 365 – Beginner: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Outlook 365 – Beginner: Navigate Outlook | This lesson shows you how to navigate the Outlook interface. | BizLibrary |
| Mastering Outlook 365 – Beginner: Read and Reply to Emails | This lesson shows you how to read and respond to messages as well as find draft messages. | BizLibrary |
| Mastering Outlook 365 – Beginner: View and Navigate the Calendar | This lesson shows you how to view and navigate the calendar and add appointments. | BizLibrary |
| Outlook 365 Essentials | There’s more to Outlook than just email. Learn how to use the essential features of Microsoft’s powerful productivity tool. Few things have a greater impact on your productivity than how you use Outlook. This Bigger Brains course is designed to show you how to use the app’s essential features. Are you ready to use Outlook to better manage your email? Do you want to learn how to maximize your calendar options? Do you want to create an effective task list? Then this course is for you! You’ll learn how to navigate the interface, create and respond to emails, and how to use folders for email management. You’ll also learn how to access, change, and customize your Outlook settings. Outlook tools are great for managing your appointments and contacts. You’ll learn how to create and categorize new events and how to use Scheduling Assistant. Finally, you’ll see how you can use My Day and To Do to stay organized and the People Page to keep track of your contacts. (2024) | BizLibrary |
| Outlook Essentials: Calendar | Master your Outlook calendar with ease! Learn how to schedule meetings, manage events, use the scheduling assistant, set reminders, and customize your calendar for maximum efficiency—helping you stay organized and on top of your schedule. | BizLibrary |
| Outlook Essentials: Creating and Responding to Emails | Master the art of email communication with Outlook 365! This course covers composing emails, using CC and BCC, managing attachments, formatting messages, and optimizing your workflow with read receipts and mentions—helping you communicate more efficiently and professionally. | BizLibrary |
| Outlook Essentials: Introduction | Master the essentials of Outlook 365 in this comprehensive course! Learn to navigate the interface, manage emails, customize settings, organize your calendar, and streamline tasks—helping you stay connected and productive with ease. | BizLibrary |
| Outlook Essentials: Managing Folders and Emails | Take control of your inbox with Outlook 365! Learn how to organize emails with folders, use follow-up flags, snooze messages, and apply filters and search functions to find what you need quickly—helping you stay productive and stress-free. | BizLibrary |
| Outlook Essentials: My Day and To Do | Stay on top of your tasks with Outlook’s My Day and To Do tools! Learn how to view emails, calendar events, and tasks side by side, easily convert emails into to-do items, categorize and prioritize tasks, and stay organized with reminders—boosting your productivity effortlessly. | BizLibrary |
| Outlook Essentials: Navigating Outlook | Discover how to navigate and customize Outlook 365 for maximum efficiency! This course covers essential features like managing emails, adjusting views, and organizing your workspace—helping you tailor Outlook to fit your workflow seamlessly. | BizLibrary |
| Outlook Essentials: Outlook Settings | Customize Outlook 365 to fit your workflow! Learn how to adjust settings, personalize your layout, manage notifications, create signatures, and optimize email organization—ensuring Outlook works exactly how you need it. | BizLibrary |
| Outlook Essentials: People (Contacts) | Master Outlook’s People page to efficiently manage contacts, create contact lists, and quickly send emails to groups. Learn how to sort, search, and favorite important contacts, saving time and streamlining communication within Outlook 365. | BizLibrary |
Microsoft Power BI
| Course Name | Description | Partner |
|---|---|---|
| Fast Track to Power BI | Build professional dashboards fast. Learn how to connect data, visualize insights, and make better decisions. | XelPlus |
| Microsoft Power BI | The "BI" in Power BI stands for "business intelligence". Power BI is a powerful tool for analyzing data from a variety of data sources. With Power BI you can create automatically updated interactive reports and dashboards and develop meaningful evaluations. | BizLibrary |
| Microsoft Power BI: Bringing Your Reports to Life | Welcome to the “Microsoft Power BI: Bringing Your Reports to Life” course that teaches you how to start using Power BI to generate insightful reports. This course is led by expert Mike Thomas and contains eight lessons that are hands-on, straightforward, and easy-to-follow to become proficient in using Power BI. In this course, Mike will guide you through what Power BI is, how to load data and create a data model, and how to add visuals to your report and apply formatting elements. You’ll learn how to create interactive filters and slicers, as well as how to effectively use the Measures feature and Calculate function, important tools in Power BI. This course also covers how to share and/or publish your report. After this experience, viewers will have an applicable knowledge of Power BI so they can create visual aids and boost data analytics to enhance strategic decision-making. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 3 PDC for Society for Human Resource Management (SHRM), 3 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 3 PDU for the Project Management Institute (PMI). | BizLibrary |
| Power BI - Access from Anywhere with Power BI Mobile | You can also access Power BI reports and dashboards from your smartphone, tablet and even your smartwatch. | BizLibrary |
| Power BI - Add Annotations Using Text Boxes | To make reports and visualizations easier to read, you can insert annotations. | BizLibrary |
| Power BI - Appendix: Activate the Power BI Service | By default, the Power BI service does not appear in the list of applications in Office 365. | BizLibrary |
| Power BI - Appendix: Installing Power BI Pro | Power BI is offered in different versions. The installation is quite simple. If the application has already been installed by your IT department, you are welcome to skip this tutorial. | BizLibrary |
| Power BI - Commenting on Reports and Dashboards | Reports and dashboards are not something you create on your own. When you work with multiple people, it is important to find the best solution for organizing the collaboration. | BizLibrary |
| Power BI - Create Calculated Columns if the Data Source is Insufficient | In some cases, the data source does not provide all the information you need for optimal evaluation. Especially if you are working with data sources that you have not created yourself. It may be necessary to perform further calculations first, or to extract information from a field. | BizLibrary |
| Power BI - Create Virtual Columns Using Measures | A measure is a newly created virtual column. Measures, like Quick Measures, do not require disk space and they are calculated faster than reading data from a storage device. | BizLibrary |
| Power BI - Create YoY Comparisons Conveniently | Especially the development of values over certain periods of time, for example the percentage growth of the turnover compared to the previous year's turnover (so-called Year-over-Year developments) can be efficiently calculated and displayed with Power BI. | BizLibrary |
| Power BI - Customize the Design of a Report | In particular, when you create reports for a company or organization, you often want to use the same colors as on the Web page or in publications such as the annual report. The Marketing Department can provide the color codes you need. | BizLibrary |
| Power BI - Edit Field Properties in Power BI to Improve Readability | Learn how to format data and, for example, display numbers as currency and use thousands separators. | BizLibrary |
| Power BI - Elaborate a Power BI Report to Enable Decision Making | It is now time to elaborate a report. Discover some useful advanced features and extend the report with additional visualizations. | BizLibrary |
| Power BI - Enrich Visualizations with Conditional Formatting | You are probably familiar with the "Conditional Formatting" function from Excel, which allows you to store an additional information level behind your data which allows you to visualize the values in a table, e.g. with data bars. This helpful function is also available, although somewhat hidden, in Power BI. | BizLibrary |
| Power BI - Enrich Visualizations with Radial Gauges - Speedometer and Thermometer | Tachometers are often used to clearly display values. In Power BI you can also use this intuitively interpretable and well-known representation. | BizLibrary |
| Power BI - Format Axes to Make Data Comparable | The standard automatic axis scaling of diagrams in Power BI, or Excel, can be very tricky. Learn how to set the axis scaling yourself. | BizLibrary |
| Power BI - From Complex Reports to Clear Dashboards | Learn how dashboards can help you hide the complexity of a report and focus on the very important data. | BizLibrary |
| Power BI - Getting Started with Power BI Pro | Learn how to connect to the data and create an initial Power BI report from this data source. | BizLibrary |
| Power BI - If Default Visualizations are not Enough: Add Custom Visuals | Power BI enables you to use your own diagrams and diagrams from external providers. Perhaps you already miss the so-called Sparklines, which you know from Excel? There are hundreds of extensions to explore! | BizLibrary |
| Power BI - Import Data from a CSV File into Power BI | A CSV file (Comma-Separated-Value) is a certain type of text file and can be exported from almost any program, and also imported into almost any program, including Power BI. This gives you a viable alternative if you cannot directly access a data source. | BizLibrary |
| Power BI - Import Data from a PDF File into Power BI | You can also use information from PDF files as a data source. | BizLibrary |
| Power BI - Import Data from Access Databases into Power BI | In most companies, customer data, production data, suppliers, etc. are stored in databases. Access serves as an example. | BizLibrary |
| Power BI - Import Data from Websites into Power BI | Via the Internet, you have access to enormous amounts of data of all kinds, which can be helpful for your report. Data can include statistical information, stock quotes, weather data, geodata and much more. Learn how to use data from the Internet in Power BI. | BizLibrary |
| Power BI - Improve a Power BI Report to Increase Informative Value | Improve your report even further with more advanced techniques and workflows to increase the informative value and significance. | BizLibrary |
| Power BI - Improve Datasets by Extracting Data from Fields and Adding Fields | Learn how to format fields and add additional calculated fields. | BizLibrary |
| Power BI - Manage Roles and Assign Users | Do you want to make all data from your reports visible to all users or do you prefer to make some restrictions? | BizLibrary |
| Power BI - Optimize Reports for Mobile Devices | Previously, you only created reports for the desktop view in this course. But what should you consider if you want to make sure that your reports are also displayed optimally on smartphones and tablets? | BizLibrary |
| Power BI - Optimizing Power BI with Advanced Settings | Learn more about advanced settings that you can use to optimize the functionality and appearance of the various Power BI elements. | BizLibrary |
| Power BI - Perform Advanced Data Analysis by Using Filters and Slicers | You can filter the data on a report page by simply clicking on values in a visualization. But what if you want to apply filters or so-called slicers, i.e. data sections to an entire report, or apply complex filters? | BizLibrary |
| Power BI - Power BI Service - First Steps | Get to know the user interface of the Power BI Service, discover elements that you already know from the desktop version and elements that are exclusively contained in the Power BI Service. If you have not yet activated the Power BI Service, please follow the instructions in the chapter Appendix: The Various Power BI Components and how to Install Power BI. | BizLibrary |
| Power BI - Provide Reports in Microsoft Teams | Another way to publish Power BI reports is through Microsoft Teams. You can quickly and easily tab reports and dashboards from Power BI and then access them from within the Teams environment. | BizLibrary |
| Power BI - Save Key Findings in Easy-to-Access Bookmarks | Learn how to use bookmarks to get to certain evaluations much faster and how to present your reports more professionally and fluently. | BizLibrary |
| Power BI - Set Up Alerts for Target Values | You can be notified by Power BI as soon as your predefined target values are exceeded or fallen short of. Also learn about two workarounds to eliminate the disadvantage that changes have to be made by individual users. | BizLibrary |
| Power BI - Share Reports for Collaboration | Your first report is now available, and you want to share it with others in order to analyze the data together, draw conclusions, define concrete goals and, building on this, derive the right measures. | BizLibrary |
| Power BI - Take Advantage of Predefined Calculations Using Quick Measures | Quick measures are a tried and tested way to add complex calculations to your presentations without having to familiarize yourself with the DAX formula language. | BizLibrary |
| Power BI - Update Data in Power BI | Imagine your data comes from an external source and you want to change certain values or descriptions of the fields - this can take weeks. But if you want your report to be ready tomorrow, that's not a good option. Instead, learn to change field names, properties, and even values. | BizLibrary |
| Power BI - Use Data Gateways to Access Local Data Safely | Using a gateway, organizations can leave databases and other data sources on their own networks, but still securely use this local data in cloud services such as Power BI Service. | BizLibrary |
| Power BI - Using Data from Excel Tables in Power BI | In practice, you will often access Excel worksheets that you have not created yourself. These data sources often need to be adjusted before they can be smoothly processed in Power BI. | BizLibrary |
| Power BI - Using Data from Normalized Excel Spreadsheets in Power BI | When maintaining data, you must ensure that your data is consistent. One concept that helps is "normalization". | BizLibrary |
| Power BI - Visualize Benchmarks with Reference Lines | You have typically defined target values internally for key figures. It is difficult to display these target values in Excel charts. This is much easier in Power BI. | BizLibrary |
| Power BI - Visualize Data on Maps to Valorise Reports | Learn how to display data on maps. This is not as trivial as it seems at first glance. You must make sure that geoinformation is displayed correctly so that cities do not suddenly become federal states (see Washington and Washington DC as an example). | BizLibrary |
| Power BI - What is Power BI? | The "BI" in Power BI stands for "business intelligence". Power BI is a powerful tool for analyzing data from a variety of data sources. With Power BI you can create automatically updated interactive reports and dashboards and develop meaningful evaluations. | BizLibrary |
| Power BI: Filters and Slicers | Welcome to “Power BI: Filters and Slicers” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI and its effective data analytic tools. This is the fourth of eight lessons in this course guided by expert Mike Thomas, who teaches those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After viewing, learners will understand how to apply filters and make them interactive with the Slicer tool. | BizLibrary |
| Power BI: Introduction | Welcome to “Power BI: Introduction” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI. This lesson kicks off the eight-lesson course for those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After viewing this first lesson, learners will understand what the program is and how it’s best used, and get a tour of the interface. | BizLibrary |
| Power BI: Load Data into Power BI | Welcome to “Power BI: Load Data into Power BI” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI and its effective data analytic tools. This lesson is the second of eight lessons in this course for those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After viewing this lesson, learners will know how to load data into a Power BI file and be able to create links between tables to improve data quality and the performance of the report. | BizLibrary |
| Power BI: Make Your Data Fit for Purpose | Welcome to the “Power BI: Make Your Data Fit for Purpose” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI and its effective data analytic tools. This is the sixth of eight lessons in this course guided by expert Mike Thomas, who teaches those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After viewing, you’ll know how to clean and transform raw data to make it usable in reports. This lesson also covers the Query editor and basic data cleaning functionality. | BizLibrary |
| Power BI: Measures | Welcome to the “Power BI: Measures” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI and its effective data analytic tools. This is the seventh of eight lessons guided by expert Mike Thomas, who teaches this course for those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After viewing this lesson, you’ll know one of the most important, must-know features in Power BI – Measures! This covers how to create a simple Measure or reuse them, how to use the CALCULATE function and include logic within a Measure. | BizLibrary |
| Power BI: Share Your Report | Welcome to “Power BI: Share Your Report” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI and its effective data analytic tools. This is the fifth of eight lessons in this course guided by expert Mike Thomas, who teaches for those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After viewing this lesson, you’ll understand how to share your report with others by publishing it to the Power BI Service (powerbi.com), and how to embed your report into a PowerPoint slide and a SharePoint page. | BizLibrary |
| Power BI: The Report Designer | Welcome to the “Power BI: The Report Designer” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI and its effective data analytic tools. This is the third of eight lessons in this course designed for those new to and familiar with Power BI who want to add insightful reports to their spreadsheets and presentations. After this lesson, viewers will understand how to place visual elements on reports and customize them. | BizLibrary |
| Power BI: Wrap Up | Welcome to the “Power BI: Wrap Up” in the “Microsoft Power BI with Mike Thomas” course designed to get you started on using Power BI. This is the last of eight lessons guided by expert Mike Thomas, who teaches this course for those new to and familiar with Power who want to add insightful reports to their spreadsheets and presentations. After viewing this final lesson, viewers will get a summary of what they should be able to accomplish in Power BI to reap the benefits of this powerful reporting tool. | BizLibrary |
Microsoft PowerPoint
| Course Name | Description | Partner |
|---|---|---|
| Copilot for PowerPoint | Learn to create, refine, and present with Copilot. This Bigger Brains course is designed for Microsoft 365 users with a Copilot license. Led by Kathy Snizaski, a seasoned Microsoft Trainer with over 25 years of experience, you’ll learn how Copilot can transform the way you create and edit presentations. Kathy will demonstrate how Copilot can generate and refine slides and how it works in tandem with PowerPoint Designer to enhance your presentation design. You’ll learn how to write clear prompts, how to use the Copilot chat pane, and how to generate presentations from reference files. You’ll also learn how you can use Copilot to help you refine content, improve design with suggestions, and add interest with visuals and structure. By the end of the course, you’ll be equipped to use Copilot to create polished, professional presentations. | BizLibrary |
| Copilot for PowerPoint: Create a New Presentation from a Prompt | Microsoft Copilot empowers users to create impactful PowerPoint presentations from scratch using well-crafted prompts. Learn how to collaborate with Copilot by refining your instructions, customizing slide structure, adding audience engagement, and summarizing key points—all while staying in control as the pilot of your content. | BizLibrary |
| Copilot for PowerPoint: Create a Presentation from a File | Transform your Word or PDF documents into polished PowerPoint presentations with Microsoft Copilot. Whether stored in OneDrive or SharePoint, Copilot can summarize key points, generate slides, and incorporate visuals—making it easy to build compelling presentations from existing content. | BizLibrary |
| Copilot for PowerPoint: Edit a Presentation | Learn how Microsoft Copilot enhances existing PowerPoint presentations by offering smart suggestions, generating new slides, refining content, and even translating entire decks. From data analysis to speaker notes and visual design, Copilot helps presenters polish and personalize their slides with ease. | BizLibrary |
| Copilot for PowerPoint: Finalize a Presentation | Discover how Microsoft Copilot enhances PowerPoint presentations by analyzing data, suggesting content, adding speaker notes, organizing slides, and even translating into other languages. This hands-on walkthrough shows how Copilot can transform a basic deck into a polished, insightful presentation—saving time and boosting creativity. | BizLibrary |
| Copilot for PowerPoint: Introduction | Led by Microsoft trainer Kathy Snazaski, this course teaches Microsoft 365 users how to harness Copilot in PowerPoint to create, edit, and enhance presentations with AI. From writing effective prompts to analyzing data, translating slides, and adding speaker notes, learners will gain practical skills to boost productivity and presentation quality. | BizLibrary |
| Copilot for PowerPoint: What Can Copilot Do? | Explore how Microsoft Copilot can revolutionize your PowerPoint workflow—from generating presentations using prompts or documents to analyzing data, suggesting visuals, and translating content. Learn about its capabilities, limitations, and how to refine your prompts for better results, making Copilot a powerful partner in presentation creation. | BizLibrary |
| Mastering PowerPoint 2019 (Part 1 of 8): Getting Started | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 2 of 8): Developing a Presentation | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 3 of 8): Advanced Text Editing | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 4 of 8): Graphical Elements | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 5 of 8): Modifying Objects | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 6 of 8): Tables and Charts | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 7 of 8): Preparing to Deliver | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019 (Part 8 of 8): PowerPoint Online | Using PowerPoint effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting, creating a handout, or even creating and exporting a custom video, PowerPoint 2019 is a tool that everyone should feel comfortable using. In this Bigger Brains course our PowerPoint guru Kelly Vandever walks you through all the basic features (and then some) of Microsoft PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019: Accessibility | This lesson completes our look at reviewing your presentation by taking a look at the new Accessibility settings in PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019: Add a Table | Tables can be useful in presenting information on a slide, and this lesson covers how to create a table and what table options are available in PowerPoint. | BizLibrary |
| Mastering PowerPoint 2019: Alignment and Spacing | Put your slide elements exactly where you want them by adjusting text alignment, shape alignment, columns, and custom sizing controls. | BizLibrary |
| Mastering PowerPoint 2019: Animate Objects | In this lesson Kelly and Maren look at how animation works on a single object, including how and when to use entrance, emphasis, or exit animations. | BizLibrary |
| Mastering PowerPoint 2019: Animate Objects, Part 2 | This lesson concludes our look at animating objects with a review of how groups of objects can be animated together. | BizLibrary |
| Mastering PowerPoint 2019: Apply Transitions | Transition effects can add interest and visual appeal when you change between slides in your presentation. This lesson covers the basics of transitions, including subtle vs dynamic transitions, transition effects, transition sounds, and more. | BizLibrary |
| Mastering PowerPoint 2019: Arrange Objects | Objects in PowerPoint can be aligned to guidelines or gridlines, and adjusted in different layers to control which parts are visible - this lesson shows how it all works. | BizLibrary |
| Mastering PowerPoint 2019: Arranging Slides | In this lesson Kelly and Maren take a look at the different slide layouts available, as well as slide orientation, slide size, and captions. | BizLibrary |
| Mastering PowerPoint 2019: Create and Save | This lesson discusses how to start a new presentation, how to add slides, and how to save your presentation | BizLibrary |
| Mastering PowerPoint 2019: Creating a Chart | Charts are great for presenting numeric data in a visually understandable way, and this lesson covers the basics of using charts in PowerPoint. | BizLibrary |
| Mastering PowerPoint 2019: Creating Photo Albums | PowerPoint has a special Photo Album feature which many people are unaware of. In this lesson Kelly and Maren show how to use the Photo Album feature to create and edit your own photo albums. | BizLibrary |
| Mastering PowerPoint 2019: Delivering Your Presentation | This lesson looks at controls you have when presenting your presentation, including presenting online and using custom slides shows. | BizLibrary |
| Mastering PowerPoint 2019: Designing a Chart | Adjusting chart colors, themes, data labels, and elements are the focus of this lesson. | BizLibrary |
| Mastering PowerPoint 2019: Edit Pictures, Part 1 | This is the first of three lessons covering picture editing in PowerPoint. This lesson looks at changing, cropping, resizing and changing the orientation of photos and picture boxes. | BizLibrary |
| Mastering PowerPoint 2019: Edit Pictures, Part 2 | This lesson continues our look at editing pictures by demonstrating the color corrections, color changes, and artistic and border options available in PowerPoint. | BizLibrary |
| Mastering PowerPoint 2019: Editing in PowerPoint Online | We continue our look at editing in PowerPoint online by demonstrating how to drag and move slides, add shortcuts, use alignment and image tools, and edit text. | BizLibrary |
| Mastering PowerPoint 2019: Editing Text, Part 1 | PowerPoint offers many options for editing and formatting text, and in this lesson Kelly and Maren look at how to select, edit, and format text, use fonts, styles, alignment and more. | BizLibrary |
| Mastering PowerPoint 2019: Editing Text, Part 2 | Kelly and Maren continue demonstrating how to edit text in PowerPoint, including importing and editing text from Microsoft Word. | BizLibrary |
| Mastering PowerPoint 2019: Exporting Presentations | In this lesson we discuss exporting your slideshow in various formats, including the new 4k export feature in PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019: Format Text Boxes | Text placeholders and text boxes are the focus of this lesson, which also includes shape fills, the eyedropper tool, adjusting shape outlines and effects, and more. | BizLibrary |
| Mastering PowerPoint 2019: Formatting a Chart | This lesson continues our discussion of adjusting the look of a chart by demonstrating how to change chart area, chart floor, matching chart styles, and using WordArt in charts. | BizLibrary |
| Mastering PowerPoint 2019: Formatting Characters | This lesson looks at formatting characters, fonts, the font dialog box, Word Art styles, Format Painter, and Replace Font. | BizLibrary |
| Mastering PowerPoint 2019: Group Objects | Kelly and Maren look at the benefits of Grouping or Ungrouping objects in PowerPoint, including resizing and group effects. | BizLibrary |
| Mastering PowerPoint 2019: Insert a Table from Other Applications | Tables can be inserted from Excel, but there are many options for doing so. This lesson covers various ways tables can be imported into PowerPoint, including linking tables. | BizLibrary |
| Mastering PowerPoint 2019: Insert and Edit Shapes | Adding shapes and using the drawing tools in PowerPoint are the focus of this lesson. | BizLibrary |
| Mastering PowerPoint 2019: Insert Images | Kelly and Maren look at how to add images to your PowerPoint presentation, including adding pictures from files, pictures from online sources, and screenshots. | BizLibrary |
| Mastering PowerPoint 2019: Inserting a Chart from Excel | Like tables, charts can be inserted from Excel and this lesson discusses some considerations when inserting charts from Excel into PowerPoint. | BizLibrary |
| Mastering PowerPoint 2019: Intro to PowerPoint, Part 1 | In this lesson Kelly and Meg begin our look at PowerPoint 2019 with the very basics, including how to open PowerPoint, navigate the toolbar, and open or save files in the backstage view. | BizLibrary |
| Mastering PowerPoint 2019: Intro to PowerPoint, Part 2 | Kelly and Meg conclude our introduction to PowerPoint by reviewing the rest of the PowerPoint interface, including the Quick Access Toolbar, Ribbon, basic customization, and Search. | BizLibrary |
| Mastering PowerPoint 2019: Lists | Bullet and Number lists are a common feature in many presentations - this lesson reviews how to tailor your lists with custom bullet shapes, colors, sizes, and even bullet pictures, as well as options for numbered lists. | BizLibrary |
| Mastering PowerPoint 2019: Morph Transition | The morph transition is an exciting new feature in PowerPoint 2019, and this lesson demonstrates how to use the morph transition to create animated effects between slides. | BizLibrary |
| Mastering PowerPoint 2019: New Chart Types | PowerPoint 2019 includes several new chart types, which are covered in this lesson. | BizLibrary |
| Mastering PowerPoint 2019: Online Feature Review | This lesson concludes our look at PowerPoint online with a review of what features are available to design your slideshow , use templates, and embed PowerPoint slides in a website. | BizLibrary |
| Mastering PowerPoint 2019: Picture Styles | This lesson concludes our look at editing pictures in PowerPoint by demonstrating the use of picture styles, picture compression, and the remove background tool. | BizLibrary |
| Mastering PowerPoint 2019: PowerPoint Online | Office 365 includes an online version of PowerPoint, which has many of the same featurse as PowerPoint 2019 or PowerPoint 365, but with some limitations. This lesson and the following lessons show how to best use PowerPoint online. | BizLibrary |
| Mastering PowerPoint 2019: Printing Your Presentation | There are special considerations when printing a presentation - are you printing slides or handouts? Do you want to print your notes, or just an outline? This lesson reviews all the uses for Printing in PowerPoint. | BizLibrary |
| Mastering PowerPoint 2019: Review Presentation, Part 1 | In this lesson Kelly and Maren cover some proofreading options in PowerPoint, including Autocorrect, Spell Check, Lookup, and the Thesaurus. | BizLibrary |
| Mastering PowerPoint 2019: Review Presentation, Part 2 | This lessons continues our look at reviewing your presentation by demonstrating the Check for Issues feature. | BizLibrary |
| Mastering PowerPoint 2019: Select a Presentation Type | Templates are an easy way to give your presentation a well designed look, and in this lesson Kelly shows how to use Templates and Themes in PowerPoint 2019. | BizLibrary |
| Mastering PowerPoint 2019: Slideshow Options | When playing a slideshow PowerPoint gives you a lot of control over your presentation, and in this lesson Kelly and Maren demonstrate some of the basic slideshow controls, including jump to slide, black screen, next & previous, and more. | BizLibrary |
| Mastering PowerPoint 2019: Table Design | Our final lesson on using tables in PowerPoint covers how colors, themes, banded rows/columns, and quick styles can be used to make your table more visually appealing in PowerPoint. | BizLibrary |
| Mastering PowerPoint 2019: Table Layout | This lesson continues our look at tables in PowerPoint by reviewing how to adjust a table's layout, including merging cells, changing text direction, adjusting table margins, and more. | BizLibrary |
| Mastering PowerPoint 2019: Text Options | In this lesson Kelly and Maren review text features including autofit, fit to shape, vertical alignments, wrap text, rulers, and more. | BizLibrary |
| Mastering PowerPoint 2019: Viewing and Navigating Online | This lesson continues our look at PowerPoint online by showing how to navigate and edit your presentation online. | BizLibrary |
| Mastering PowerPoint 2019: Views and Navigation | This lesson demonstrates the use of different views in PowerPoint, including Outline View, Slide Sorter, Normal View, Changing Slide Order, Master View, Reading View, and more. | BizLibrary |
| Mastering PowerPoint 2019: Working with Themes | Themes provide an easy and quick way to standardize colors and styles throughout your presentation. In this lesson Kelly and Maren look at how Themes work, including theme colors, fonts, effects, and background formatting. | BizLibrary |
| Mastering PowerPoint 365 - Advanced | Microsoft PowerPoint is the most popular tool for presentations in the workplace, so using it effectively is a crucial skill for any business professional. In this course, our PowerPoint expert Kathy Snizaski will show you how to use PowerPoint’s advanced customization options and editing tools to create powerful and dynamic presentations. Engaging, interesting, and clear presentations are effective. Kathy will show you how to use WordArt and advanced graphics tools and how to insert audio and video files to make a presentation engaging for your audience. You’ll also learn to share data in a clear and compelling way using custom tables and charts. In addition, you’ll learn how to use custom animations and transitions to enhance your delivery. (2025) | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Animation Effects and Motion Paths | This lesson shows you how to change animation effect options, hide an animated object after animation, animate a list in reverse order, add an exit animation, apply a custom motion path animation, slow down an animation, apply a 3D model animation, and apply a trigger to an animation. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: AutoCorrect, Symbols, and Translate | This lesson shows you how to use AutoCorrect, customize AutoCorrect to correct often misspelled words and quickly insert text, insert special characters, translate text into different languages, and replace existing text with new translation. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Backstage and Versioning | This lesson shows you how to view recently viewed PowerPoint files, pin files for easy access, view files shared with you, and access and restore earlier versions of a PowerPoint file. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Chart Elements and Formatting | This lesson shows you how to add a data table and data labels to a chart, add and remove axis labels, change the background color of a chart, change bar colors on a bar chart, and add major gridlines to a chart. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Custom Themes and Templates | This lesson shows you how to save formatting as a PowerPoint theme, apply a custom theme to a new presentation, open an existing custom theme, save a presentation as a template, and create a new presentation from a template. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Customize the Ribbon | This lesson shows you how to add groups to the home tab, customize and add commands to a group, create a custom ribbon tab, and organize commands into groups on the ribbon. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Design Ideas and Grayscale | This lesson shows you how to apply design ideas to a presentation, apply a design idea to a slide, and change the presentation to a grayscale or black and white presentation. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Find, Replace, and Replace Fonts | This lesson shows you how to search for and replace text in a presentation and replace the fonts for an entire presentation. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Insert Audio | This lesson shows you how to insert an audio file from your computer, customize play controls, play audio file across all slides, and record narration. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Insert Video | This lesson shows you how to insert a video file from stock videos, insert a YouTube video, and insert a video file from your computer. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Link and Embed Objects | This lesson shows you how to embed an Excel workbook, embed a linked Excel workbook, and update link. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Paste Options and the Clipboard | This lesson shows you how to paste text with destination formatting, paste text as picture, and use the Clipboard pane to paste multiple items. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: PowerPoint Options and Views | This lesson shows you how to setup AutoSave settings and location, set default file save location, add a new window to view a presentation, split screen to view both presentations, and use cascade view and switch files. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Print Options | This lesson shows you how to change slide size for presentation and handouts, edit header and footer for printed presentation, and edit header and footer for handouts. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Screenshots and Pictures | This lesson shows you how to insert a screenshot and screen clipping on a slide, modify brightness, contrast, and sharpness on pictures, and use the Eyedropper to transfer color from one image to another. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Sections and Bookmarks | This lesson shows you how to add a section to your PowerPoint, add bookmarks to audio clips, play an audio clip at the bookmarked position, add bookmarks to video clips, and trigger animation with bookmarked from audio clip. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Selection Pane, Layers, and 3D Models | This lesson shows you how to insert an icon into a presentation, use the selection pane to view and move layers, use the selection pane to lock, rename, and hide a shape, insert and rotate a 3D Model, and pan and zoom a 3D Model. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Shapes and Effects | This lesson shows you how to change an existing shape to a different shape, add glow effects, shadow effects, and 3-D rotation to a shape, modify text effects, and use a hex number to change a color. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Slide Masters | This lesson shows you how to use the Slide Master to format slide titles and modify bullets and the slide number. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Slide Show Options | This lesson shows you how to configure slide show to loop automatically and change other slide show options. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Slide Transitions and Timings | This lesson shows you how to set slide transition duration, set slide advancement timings, set slide show to advance slides automatically, and rehearse timings. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Slides from Microsoft Word | This lesson shows you how to copy and paste text from a Word document into a slide and insert new slides from a Word outline. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Table and Chart Styles | This lesson shows you how to insert a table using a content placeholder, modify table styles, create and apply a chart style to a chart, change the layout of a chart, edit data on chart, and change a chart type. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: The Animation Pane | This lesson shows you how to use the animation pane to identify existing animation, use the animation pane to reorder animations, use the animation pane to apply different animations to individual list items. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: WordArt and Text Orientation | This lesson shows you how to copy text into WordArt, change the outline, color, and shape of WordArt, change vertical text alignment and direction inside a text box place holder, resize and move a text box placeholder, and align text boxes to align bottom or top. | BizLibrary |
| Mastering PowerPoint 365 - Advanced: Working with Animation | This lesson shows you how to add a bold reveal animation to a list, preview animations while viewing the slide, add and customize the wave animation, and use the animation painter to add animation to other objects quickly. | BizLibrary |
| Mastering PowerPoint 365 - Basics | Learn how to create visually interesting presentations that will cause people to sit up and pay attention. We’ve all suffered through poorly constructed presentations and boring slide shows. It seems like everyone uses the same designs and the same graphics over and over. But it doesn’t have to be that way. You can liven up your presentations by incorporating just a few basic tools. Since Microsoft PowerPoint is the most popular tool for creating presentations in the workplace, using it effectively is a crucial skill for any business professional. In this course you’ll learn to modify your bulleted and numbered lists, add tables for to make your text more readable, and add interesting animation to keep viewers engaged. Don’t want to start with a blank presentation? You’ll learn how to start from a template design. Want your text boxes to have a specific look? You can customize them yourself. Need dynamic pictures? You’ll learn how to search for and modify graphics. Join our PowerPoint expert Kathy Snizaski as she shows you how to create and customize interesting presentations and present them flawlessly. (2025) | BizLibrary |
| Mastering PowerPoint 365 - Basics: Adding Transitions and Animation | This lesson shows you how to add slide transitions and animation. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Creating and Printing a New Presentation | This lesson shows you how to create and print a new presentation. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Customizing Bulleted Lists | This lesson shows you how to create and modify bulleted lists. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Customizing Numbered Lists | This lesson shows you how to customize numbered lists. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Customizing Pictures | This lesson shows you how to insert and modify graphics on a slide. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Formatting Text | This lesson shows you how to format text on slides. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Formatting Textbox Placeholders | This lesson shows you how to add borders and formatting to textbox placeholders. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Modifying a Presentation’s Design | This lesson shows you how to modify slide design using layouts and themes. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Modifying Tables | This lesson shows you how to insert and modify tables. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Opening and Saving a Presentation | This lesson shows you how to open and save a presentation. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Presenting a Presentation | This lesson shows you how to run a slide show. | BizLibrary |
| Mastering PowerPoint 365 - Basics: Using the Spell Checker | This lesson shows you how to use the spell checker. | BizLibrary |
| Mastering PowerPoint 365 - Beginner | Don’t settle for lackluster presentations. Learn the basics of creating interesting presentations using the features in PowerPoint 365. Microsoft PowerPoint is the most common tool used for presentations in the workplace, so using it effectively is a crucial skill for any business professional. Whether you’re designing a presentation for a meeting or creating a handout, you’ll learn the basics of organizing and effectively presenting the information you need to share. In this Bigger Brains course our PowerPoint expert, Kathy Snizaski, walks you through all the basic features of Microsoft PowerPoint so you can start creating your own presentations. (2025) | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Adding Shapes | This lesson shows you how to insert and modify shapes and text boxes. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Adding Text to a Slide | This lesson shows you how to add and format text, including bullets and numbers. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Copying and Pasting | This lesson shows you how to copy and paste text. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Creating a Presentation | This lesson shows you how to create a new presentation and add slides. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Inserting a Picture | This lesson shows you how to insert and modify images and pictures. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Inserting a Table | This lesson shows you how to insert a table and add text. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Navigating the PowerPoint Interface | This lesson shows you how to navigate PowerPoint and understand basic terminology. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Saving a PowerPoint File | This lesson shows you how to save and find files. | BizLibrary |
| Mastering PowerPoint 365 - Beginner: Using the Backstage Area | This lesson shows you how to use the Backstage area and manage accounts. | BizLibrary |
| Mastering PowerPoint 365 - Expert | Learn how to create visually interesting presentations that will cause people to sit up and pay attention. Microsoft PowerPoint is the most popular tool for presentations in the workplace, so using it effectively is a crucial skill for any business professional. In this course, our PowerPoint teacher Kathy Snizaski will show you how to use PowerPoint’s expert level options and tools to create powerful and dynamic presentations. Many of the tools in PowerPoint are designed to help you be a better presenter. Kathy will show you how to apply advanced animation, action buttons, and transitions to keep your audience interested. Did you know PowerPoint comes with a coach? You’ll learn how to rehearse your presentations to fine-tune the timing, and also how to take advantage of your built-in coach. You’ll also learn how to incorporate add-ins and manage video, along with other tools to customize and share your presentation. (2025) | BizLibrary |
| Mastering PowerPoint 365 - Expert: Accessibility | This lesson shows you how to check the accessibility of your presentation, fix issues with accessibility, and set up alt text for objects in your presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Animation and Action Buttons | This lesson shows you how to find advanced animation choices, add animation to text and customize options, and add action buttons to navigate easily in a presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Comparing Presentations | This lesson shows you how to compare slides from two presentations, review slide changes from another presentation, and accept and decline changes in a presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Custom Slide Shows | This lesson shows you how to set up a slide show to loop automatically while presenting and create custom slideshows from a slideshow presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Customize Layouts | This lesson shows you how to create a new slide layout, insert new placeholders on slide layouts, customize and rename a layout. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Finishing Touches | This lesson shows you how to create a summary zoom slide in PowerPoint, add subtitles to your PowerPoint slides, insert a cameo feed in a PowerPoint slide, and present a presentation in Microsoft Teams. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Macros and ActiveX Controls | This lesson shows you how to turn on the Developer tab, create a macro, add a command button to your presentation, call an existing macro from the click procedure from a command button, and save a PowerPoint as a macro enabled presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Manage Video | This lesson shows you how to trim video clips and change video play options using PowerPoint. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Master Transitions | This lesson shows you how to use morph transitions in PowerPoint, change slide transition timing, and add sound to slide transitions. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Mastering Slide Masters | This lesson shows you how to edit slide master options, preserve slide masters, and create multiple slide masters. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Maximize Presenter View | This lesson shows you how to use options in Presenter view to present your presentation, use pointer options to point out aspects of your presentation, turn on your cameo and subtitles when needed, and navigate throughout the presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Notes & Handout Master | This lesson shows you how to edit the handout master and make changes to the Notes Master. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Objects, Inking, and Picture Editing | This lesson shows you how to embed objects into a presentation, use the Inking tool, change alignment and position settings, apply advanced picture editing options, and remove Background areas of pictures. | BizLibrary |
| Mastering PowerPoint 365 - Expert: PowerPoint Add-Ins | This lesson shows you how to use PowerPoint Add-ins to insert a Power BI Report, search for PowerPoint Add-Ins to insert a timer onto a slide, and manage add-ins. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Rehearse & Record Slide Show | This lesson shows you how to rehearse timing of a slide show, rehearse a slide show presentation with a coach, record a slide show, and create a screen recording. | BizLibrary |
| Mastering PowerPoint 365 - Expert: Saving Videos, Images, & Animated GIFs | This lesson shows you how to create a presentation video, save a PowerPoint file as a set of images, and create an animated gif using PowerPoint . | BizLibrary |
| Mastering PowerPoint 365 - Expert: Sharing & Collaborating on a Presentation | This lesson shows you how to protect your presentation, compress media before distributing a presentation, manage access to your PowerPoint presentation, use a link to share your presentation, and coauthor your presentation. | BizLibrary |
| Mastering PowerPoint 365 - Expert: The Outline Pane and Font Sets | This lesson shows you how to use the Outline pane to edit and rearrange text on a slide, apply a Font Set to your presentation, and apply advanced font settings to your text. | BizLibrary |
| Mastering PowerPoint 365 - Expert: WordArt, Icons, and Equations | This lesson shows you how to add WordArt and find all customizations, insert PowerPoint icons into a slide, create and add an equation to a PowerPoint presentation. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate | Learn how to create visually interesting presentations that will cause people to sit up and pay attention. Microsoft PowerPoint is the most popular tool for presentations in the workplace, so using it effectively is a crucial skill for any business professional. In this course you’ll learn design principles and how to customize themes to help you capture and retain the attention of your audience. Our PowerPoint expert Kathy Snizaski will also show you how to make your slides more readable using formatting tools and customizing tabs and spacing. Do you need to illustrate data? You can create a chart right in PowerPoint or import data from Excel and graph it on a slide. Pictures and other graphics are always important in a presentation, and you’ll learn how to customize and animate many types of graphics, including SmartArt, text boxes, and shapes. And if you need to collaborate, you’ll learn how to use comments effectively to exchange ideas about the presentation. You’ll be amazed at all the tools available to create and customize interesting and informative presentations. (2025) | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Adding and Modifying Tabs | This lesson shows you how to add and modify tabs. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Applying Animation | This lesson shows you how to apply animation and motion paths to objects on a slide. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Applying Themes | This lesson shows you how to apply and modify themes. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Changing Views | This lesson shows you how to identify and change views. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Complex Shapes-Connectors, Diagrams, and Bubbles | This lesson shows you how to use shapes to create diagrams and processes. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Creating Custom Backgrounds | This lesson shows you how to create custom backgrounds. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Customizing Animation | This lesson shows you how to apply animation effects. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Formatting Pictures | This lesson shows you how to apply styles to pictures. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Formatting Tables | This lesson shows you how to apply styles and format tables. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Inserting and Modifying Charts | This lesson shows you how to insert and modify charts. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Modifying Character and Line Spacing | This lesson shows you how to adjust spacing between lines and characters. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Photo Albums | This lesson shows you how to create and modify a photo album. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Preparing Slides for Presentation | This lesson shows you how to apply transitions, hide slides, and use presenter view. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Printing a Presentation | This lesson shows you how to print a presentation in multiple formats. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Reusing Slides | This lesson shows you how to re-use slides. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Saving a Presentation | This lesson shows you how to compress pictures and save as a PDF. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Understanding Design Principles | This lesson discusses important design principles. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Using Comments | This lesson shows you how to add, read, and delete comments. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Using Editing Tools | This lesson shows you how to check spelling in a presentation. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Using Find, Replace, and Search | This lesson shows you how to find and replace text in a presentation. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Working with Pictures | This lesson shows you how to add pictures to a slide. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Working with Shapes | This lesson shows you how to create and edit shapes. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Working with Slides | This lesson shows you how to insert slides and change layouts. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Working with SmartArt | This lesson shows you how to add an edit SmartArt graphics. | BizLibrary |
| Mastering PowerPoint 365 - Intermediate: Working with Text Boxes | This lesson shows you how to modify and format text boxes. | BizLibrary |
| Microsoft PowerPoint Fundamentals | We've all sat through boring, uninspired presentations. And then, there are those presentations that blow you away and leave you wanting more. What sets the great presentations apart from the snoozers? One element is excellent presentation graphics! With this course, you can learn to create inspiring presentations using PowerPoint 365. PowerPoint 365 Fundamentals starts from the beginning, helping you understand the standard Microsoft Office interface and showing you how to navigate through dozens of PowerPoint features. Mitchell, your instructor, will then take you through the essential PowerPoint features demonstrating each one. You'll also learn several tips and tricks to ensure you use PowerPoint productively. This course is a learn-by-doing course. With each technique, you're invited to work alongside Mitchell as you learn the elements that make your presentation stand out-- Like adding 3D images to your presentations and animating your slides. If you're giving your presentation live-- or online-- you'll learn how to use the rehearsal tools in PowerPoint so you can completely nail it when the time comes. You’ll learn how to rehearse your presentation using tools like presentation notes and be equipped to update slides and slide order on the fly. After completing PowerPoint 365 Fundamentals, you'll be able to master the art of presentation graphics and give engaging presentations that you will proudly feature in your career portfolio. What Students Will Learn: After this course participants will be able to competently navigate the Microsoft PowerPoint Interface. After this course participants will understand how to add photos, videos, animations, and audio to their presentations. After this course participants will understand how to collaborate with other users on their presentations. After this course participants will also be able to use hot keys and short-cuts to make their work on PowerPoint easier. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding & Arranging Shapes | A quick how-to on adding and arranging shapes right from your ribbon. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding & Customizing Charts | A quick how-to guide on adding & customizing charts. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding & Customizing Tables | This lesson will teach learners to add and format tables. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding & Formatting an Image | Using PowerPoint's stock photo library, you'll learn to insert images to your PowerPoint presentation and will understand the programs' image effects options. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding Animations | Grab your audience's attention by adding animations to your presentation. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding Slide Transitions | Give your slides a bit more "pizazz" by adding slide transitions. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Adding Video/Audio | In this lesson, you'll learn to add local images and external videos (Youtube videos) to your PowerPoints. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Character Formatting | Learn to edit, resize and restyle all relevant text in this quick-guide! | BizLibrary |
| Microsoft PowerPoint Fundamentals: Customizing your Slides | This lesson explores the various ways text can be added to a slide and learners will create text boxes together. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Exporting | In this video, you'll learn how to export presentations. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Inserting Headers, Footers & Special Characters | Sometimes it's necessary to lable a presentation with headers & footers-- in this video, Mitchell teaches you to do just that! | BizLibrary |
| Microsoft PowerPoint Fundamentals: Outro | Mitchell concludes the course and says goodbye. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Paragraph Formatting | This lesson will allow learners to enhance a presentation by adding boxes of text and altering their size & properties. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Proofing Tools | In this lesson, learners will understand the proofing and translation options that Microsoft makes available to you. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Rehearsing and Sharing Presentations | Before you're ready to present, you might want share your presentation with collaborators or rehearse it using PowerPoint COACH -- this lecture teaches you to do just that! | BizLibrary |
| Microsoft PowerPoint Fundamentals: Touring the Homepage | Learners will be prompted to open the application, sign-in, familiarize themselves with the PowerPoint homepage and open/save a new presentation. In the end, they'll be prompted to revisit the homepage and open it back up. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Touring the Interface | On a blank presentation, the learner will get a broad overview of the toolbar, and drop down menus. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Welcome to the Course! | You will meet your instructor and understand their learning goals. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Working with 3D Images | This lesson will teach learners to understand how to download, manage, and edit 3D models to give your presentation a tactile edge. | BizLibrary |
| Microsoft PowerPoint Fundamentals: Working with Slides | This lesson begins on an open presentation, make note that a new presentation will always start with title slide -- also dives into adding presentation "sections". | BizLibrary |
| PowerPoint Tips | Welcome to the “PowerPoint Tips” course designed to help employees create and present professional PowerPoint slide shows. This course, comprising three lessons, explains how to use Slide Master, provides a walkthrough of how to add engaging graphics, and describes how to use built-in presentation aids. After viewing this course, learners will be able to use Slide Master to manage their presentations, add and use graphics with animations, and present their slide shows while ensuring their audience is engaged. | BizLibrary |
| PowerPoint Tips: Creating Engaging Graphics | Welcome to the “ PowerPoint Tips: Creating Engaging Graphics” lesson intended to help learners understand how to add visual interest to their PowerPoint presentations with animation effects. This lesson is the second of three in the “PowerPoint Tips” course, which helps employees create and present professional PowerPoint slide shows. In this lesson, viewers will learn how to use the morph slides transition and how to apply animation effects to SmartArt. After viewing, learners will be able to apply animations to their slide show to create engaging graphics. | BizLibrary |
| PowerPoint Tips: Presentation Techniques | Welcome to the “ PowerPoint Tips: Presentation Techniques” lesson intended to help learners understand how to use PowerPoint’s built-in presentation aids. This lesson is the final of three in the “PowerPoint Tips” course, which helps employees create and present professional PowerPoint slide shows. In this lesson, viewers will learn how to use shortcut keys, pause the presentation, and keep their audience’s attention with presentation tools. After viewing, learners will be able to highlight key aspects of their presentation with the pen and laser pointer tools and advance slides smoothly. | BizLibrary |
| PowerPoint Tips: Slide Master | Welcome to the “ PowerPoint Tips: Slide Master” lesson intended to help learners understand how to use PowerPoint’s Slide Master to ensure continuity across their presentation. This lesson is the first of three in the “PowerPoint Tips” course, which helps employees create and present professional PowerPoint slide shows. In this lesson, viewers will learn how to use Slide Master to edit fonts, themes, and other design elements in their presentation. | BizLibrary |
Microsoft Teams
| Course Name | Description | Partner |
|---|---|---|
| Brain Bites - MS Teams Meetings | Maximize your meetings with Microsoft Teams. If someone told you you’d be comfortable collaborating and meeting virtually in less than 30 minutes, would you believe them? After all, a tool that can bring your colleagues, their work, and their input from anywhere in the world, from whichever company they work with, must be too complex to learn quickly. Believe it! Bigger Brains has a way for you to learn Teams for virtual meetings that are just as easy and collaborative as your in-person gatherings. Thanks to its features and ease of use, Microsoft Teams is quickly becoming the dominant meeting platform for businesses of all sizes. Don’t be left behind! We’ll take a look at the major features of Teams meetings, including: • Joining a meeting from a channel, calendar, or email invitation • Starting a call or meeting • Customizing your audio and camera choices • Managing background video and audio distractions • Using in-meeting controls to manage your meeting and attendees • Sharing screens, app windows, PowerPoint presentations, and whiteboards By the end of this course, you will be able to identify multiple ways to initiate a Teams Meeting, and describe the use of Teams Meetings for sharing documents, presentations, whiteboards, and more. Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With 5-minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce. This content is also translated in Spanish. (2025) | BizLibrary |
| Mastering Microsoft Teams - Basics | Get up to speed on Microsoft Teams, the tool businesses and individuals use to chat, collaborate, and get things done. The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the Microsoft Teams application. From file sharing to video calls, persistent chat, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners. (2024) | BizLibrary |
| Mastering Microsoft Teams: Activity Feed and Notifications | When you communicate in Microsoft Teams, you want to make sure people know about it. This lesson explores the five types of notifications, including chat, direct mentions, channel mentions, team mentions, and tag mentions. | BizLibrary |
| Mastering Microsoft Teams: Call Basics | Teams can function as your office phone system! With a calling plan enabled, Teams can be used to make and receive telephone calls, and to enable additional features. | BizLibrary |
| Mastering Microsoft Teams: Channel Posts and Conversations | This lesson covers the basics of notifications in Teams, and how to communicate by posting in a Team, along with some formatting controls when adding or replying to a conversation. | BizLibrary |
| Mastering Microsoft Teams: Chats | One-on-one and group chats allow you to communicate outside of Teams and Channels, and this lesson explains the basics of Chat. | BizLibrary |
| Mastering Microsoft Teams: Files Basics | Collaborating on and sharing files is an important part of Microsoft Teams, and in this lesson we explore the basics of adding Files to Microsoft Teams, and how to share files with SharePoint and Outlook Groups. | BizLibrary |
| Mastering Microsoft Teams: Formatting a Post | In this update we look at new conversation formatting features recently added to Microsoft Teams, including announcements, code snippets, headings and subheads. | BizLibrary |
| Mastering Microsoft Teams: Introduction | This lesson begins our course on Microsoft Teams with a look at what Microsoft Teams is, how to get it, and how it compares to other Microsoft tools. | BizLibrary |
| Mastering Microsoft Teams: Joining or Creating a Team | There are several different ways to create a Team in Microsoft Teams, including Private, Public, and Org-Wide Teams, also creating Teams from scratch or from an Office 365 group or another existing Team. | BizLibrary |
| Mastering Microsoft Teams: Managing Multiple Teams Environments | There are times when you want to work within multiple environments - this lesson shows you how to manage that. | BizLibrary |
| Mastering Microsoft Teams: Meetings Functions | This lesson explores how Teams can be used to record your meetings, create a searchable transcript of that meeting, and post the recording in the original Channel. | BizLibrary |
| Mastering Microsoft Teams: Organizing Teams and Channels | Managing which Channels you can see can be a huge task, but Microsoft helps us out with some AI magic. This lesson explores how you can help Teams understand which Channels are important to you. | BizLibrary |
| Mastering Microsoft Teams: Overview and Navigation | How do you get started with Microsoft Teams? This lesson looks at the basics of how to login and navigate around in Microsoft Teams. | BizLibrary |
| Mastering Microsoft Teams: Search and Find | Being able to locate the information in Teams is Easy. This lesson takes through the search and find functions. | BizLibrary |
| Mastering Microsoft Teams: Status | Are you in a meeting, out of office, offline? Teams can let colleagues know and this lesson shows you how. | BizLibrary |
| Mastering Microsoft Teams: Teams and Channels | How many Teams should I have? How many Channels should be in a Team? This lesson explores best practices for using Teams and Channels in Microsoft Teams. | BizLibrary |
| Mastering Microsoft Teams: Teams Meetings | Just like audio and video calls, Teams can be used for audio or video meetings inside a Channel. | BizLibrary |
| Microsoft TEAMS - Activities - How to Keep Track | Thanks to the Activity button in the Teams ribbon, you can always stay up to date. @mentions, reactions, replies and also your own activities are clearly listed for you here. Never miss a notification again. Discover clever filter functions to set the right amount of activity notifications. | BizLibrary |
| Microsoft TEAMS - Build Teams and Channels Wisely | Learn to arrange Teams and Channels so that you can work optimally. You can arrange Channels, pin them, and even hide them if necessary - extremely helpful features in your everyday work! | BizLibrary |
| Microsoft TEAMS - Communicate via Chat | While Team and Channel discussions are visible to all team members, conversations with small groups or an individual are conducted in a chat. Although we are constantly using some sort of chat or texting in our private lives, chat is a relatively new concept in the business world. Let's embrace the chat world into our business lives, instead of using help desks or calling a colleague all the time. Explore how chat in Teams works in detail to fully understand its functionality, when to use it and when not to. | BizLibrary |
| Microsoft TEAMS - Create and Manage Teams | In this video you will learn to create a Teams environment on your own. And even if you do not have the appropriate rights to do so, you can take a look behind the scenes in this video. | BizLibrary |
| Microsoft TEAMS - Discover the Various Call Options | Discover the different ways to make calls with the Teams app. Learn how to convert calls to video calls and how to share your screen. | BizLibrary |
| Microsoft TEAMS - Final Remarks | Congratulations! You have successfully completed the Microsoft Teams training. Finally, we will briefly summarize and classify the topics you have learned. Good luck in applying your newly acquired knowledge! | BizLibrary |
| Microsoft TEAMS - Get to Know the User Interface | Now familiarize yourself with the user interface to get an overview of the most important functions and buttons. Get to know the central ribbon and discover the intelligent status display, practical notification functions and much more. | BizLibrary |
| Microsoft TEAMS - How to Launch and Setup Microsoft Teams | Learn how to properly install the Teams application. Don't worry, it'll be done quickly. In addition to the desktop app, which gives you the best performance and the most features, you also have a web app and a mobile app as well. Install it now and you are ready to go. | BizLibrary |
| Microsoft TEAMS - Introduction to Your Central Place in Microsoft 365 | Welcome to the training! First, get an overview of what is covered in this course. One piece of information right away: You can collaborate with people from your company, but also with people from outside your organization, like clients, vendors, and freelancers. All they need to join your team as a guest is an e-mail address - and it's for free! Easy, right? Let's get started! | BizLibrary |
| Microsoft TEAMS - Invite to Video Conferences | Now that you have learned how to participate in videoconferences, you will learn how to invite people to videoconferences yourself and what you need to consider when organizing and conducting them. | BizLibrary |
| Microsoft TEAMS - Lead Video Conferences | To be able to lead video conferences confidently, you will now learn to mute participants and also assign certain roles to organize the permissions of the participants in a time-saving way. | BizLibrary |
| Microsoft TEAMS - On Mobile Devices | With the Teams mobile app, you can make calls, join video conferences, compose and reply to chat messages, or even work on files. Discover similarities with the desktop version, but also some differences and limitations. | BizLibrary |
| Microsoft TEAMS - Other Helpful Tabs | You can use the Teams app not only to display individual files as tabs, but also Microsoft 365 apps, such as Lists, Stream, or Power BI. You can even integrate external apps, such as Google Analytics, Facebook or Twitter, in this way. | BizLibrary |
| Microsoft TEAMS - Participate in Video Conferences | Now learn what technical requirements you need to meet in order to successfully participate in video conferences and also how to test your equipment in advance. Then learn how to participate in both ad-hoc and scheduled meetings. | BizLibrary |
| Microsoft Teams - Quick Start | Learn to collaborate and communicate as a team in a time-saving way. Find out what to look for when installing Microsoft Teams and how to properly launch the application. Familiarize yourself with the user interface and the most important workspaces and functions of the application. Discover helpful features to successfully participate in scheduled video conferences and ad hoc meetings. | BizLibrary |
| Microsoft TEAMS - Share Content in Video Conferences | Learn to share screen content. You can share individual application windows or your entire screen. | BizLibrary |
| Microsoft TEAMS - The Files Tab | When you work with files in the Teams application, they are usually stored via your SharePoint. This way, you can edit files across devices and automatically share them with other team members for editing. | BizLibrary |
| Microsoft TEAMS - The Files Window | The Files window in the ribbon allows you to access files in a particularly time-saving manner without first having to switch to the corresponding team and the correct channel. You will love it. | BizLibrary |
| Microsoft TEAMS - The Teams Window and the Posts Tab | Discover the Teams window as your main control center. Furthermore, learn to have structured conversations in the Posts tab within channels. Finally, discover handy bookmarks and ways to format your messages. | BizLibrary |
| Microsoft TEAMS - The Wiki Tab | Use wikis to present content in a particularly clear way. In a wiki, you can create multiple pages. Pages, in turn, contain multiple sections. You can learn more about the details in this video. | BizLibrary |
| Microsoft Teams (Part 1 of 2): Fundamentals | Teams is Microsoft's answer to video chat, collaboration and storage all in one location. This course discusses an overview of teams as well as channels, how to initiate meetings and calls and use Files. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Overview of Teams; (b) Who Uses Teams; (c) Best Practices; (d) Versions. Lesson 2: (a) What is a Team; (b) Demo: Define a Team; (c) Demo: Create Teams; (d) Team Settings; (e) What is a Channel; (f) Demo: Channels. Lesson 3: (a) Chats and Posts; (b) Demo: Chats and Posts; (c) Translate; (d) Popout; (e) Notifications; (f) Announcement; (g) Meetings; (h) Demo: Meetings; (i) Calls; (j) Demo: Calls. Lesson 4: (a) Files; (b) Demo: Files; (c) Downloads; (d) Files Options; (e) Access Files in Team; (f) Files Outside Team; (g) Collaborate on a File; (h) Live Collaboration; (i) Share from Onedrive. | BizLibrary |
| Microsoft Teams (Part 2 of 2): Apps and Customization | Teams is Microsoft's answer to video chat, collaboration and storage all in one location. This course does a deep dive into advanced meetings usage, teams apps integration as well as how to fully customize the Teams experience. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Advanced Meetings; (b) Demo: Meeting; (c) Meeting Notes; (d) Whiteboard; (e) Breakout Rooms; (f) Raise Your Hand; (g) Meeting Options; (h) Sharing Content; (i) Whiteboard Sharing; (j) Custom Backgrounds; (k) Together Mode; (l) Live Events. Lesson 2: (a) Use Apps in Teams; (b) Demo: Apps; (c) Forms app; (d) Bots; (e) App Dashboard; (f) Connectors; (g) RSS Feeds; (h) Navigation Bar. Lesson 3: (a) Customize Teams; (b) Demo: Customize Display; (c) Customize Notification Setings; (d) Chat Settings; (e) Customize Individual Chats; (f) Privacy; (g) Filter; (h) Customize Status; (i) Channel Notifications; (j) Snap Camera; (k) Tags. | BizLibrary |
| Microsoft Teams Tips | Take your Microsoft Teams skills to the next level with this course, “Microsoft Teams Tips,” focused on hidden features, smart shortcuts, and pro-level tips that go beyond the basics. This five-part course is perfect for users who are already familiar with using the core features in Microsoft Teams. Each lesson uncovers lesser-known capabilities that can boost productivity, improve collaboration, and streamline your workflow. From channels, to chats, meetings, shortcuts, and everything in-between, this course aims to add to your knowledge of these well-known functions. No matter your role, these extra tips will help you unlock the full potential of Microsoft Teams and work more efficiently across your organization. | BizLibrary |
| Microsoft Teams Tips: Enhancing Engagement with Polls | Microsoft Teams Polls are a simple yet powerful way to gather feedback, make quick decisions, and keep your team engaged during chats and meetings. In this lesson, “Enhancing Engagement with Polls,” you’ll learn how to create, customize, launch, and manage polls using Microsoft Teams. By the end of this video, you'll have the tools to make your meetings and messages more interactive and collaborative with built-in polling features. This is the fourth lesson in the five-part “Microsoft Teams Tips” course, which uncovers lesser-known capabilities in Microsoft Teams that can boost productivity, improve collaboration, and streamline your workflow. | BizLibrary |
| Microsoft Teams Tips: Making the Most of Your Meetings | Make your virtual meetings more engaging and professional with the right video call tools in Microsoft Teams. This lesson, “Making the Most of Your Meetings,” covers practical tips to help you look and sound your best, stay focused, and lead or participate in meetings with confidence. In this lesson, you’ll learn how to: use Spotlight to highlight yourself or others during a meeting; adjust Meeting Options to control permissions and settings; enable Noise Suppression for a clearer audio experience; and seamlessly transfer meetings between devices or add additional devices. This is the third lesson in the five-part “Microsoft Teams Tips” course, which uncovers lesser-known capabilities in Microsoft Teams that can boost productivity, improve collaboration, and streamline your workflow. | BizLibrary |
| Microsoft Teams Tips: Optimizing Communication in Chats | Chats in Microsoft Teams go far beyond simple messaging—they’re a powerful tool for fast, focused collaboration. In this lesson, “Optimizing Communication in Chats,” you’ll learn helpful tips and features to get more out of your one-on-one and group chat experiences. Viewers will learn about key features, such as pop-out chats, sections, and pinned messages. This is the second lesson in the five-part “Microsoft Teams Tips” course, which uncovers lesser-known capabilities in Microsoft Teams that can boost productivity, improve collaboration, and streamline your workflow. | BizLibrary |
| Microsoft Teams Tips: Time-Saving Shortcuts | Save time and work smarter by using shortcuts in Microsoft Teams. This lesson, “Time-Saving Shortcuts,” explores simple but powerful tools that can speed up your workflow and help you navigate Teams more efficiently. Key shortcuts this lesson explores include forward slash (/) commands, keyboard shortcuts, keyword shortcuts, and mention (@) shortcuts. This is the final lesson in the five-part “Microsoft Teams Tips” course, which uncovers lesser-known capabilities in Microsoft Teams that can boost productivity, improve collaboration, and streamline your workflow. | BizLibrary |
| Microsoft Teams Tips: Transforming How You Use Channels | Channels are a key element of collaboration in Microsoft Teams, and knowing how to use them effectively can make your workday smoother and more organized. In this lesson, “Transforming How You Use Channels,” you'll explore practical tips and underused features that help you get more out of Channels, whether you're managing a team, running a project, or sharing important updates. Some features mentioned include loop components, announcements, and email posting. This is the first lesson in the five-part “Microsoft Teams Tips” course, which uncovers lesser-known capabilities in Microsoft Teams that can boost productivity, improve collaboration, and streamline your workflow. | BizLibrary |
| Microsoft Teams Video Course | Learn how to use Microsoft Teams to collaborate efficiently with others, both team members and external people. Learn to create and share files, join meetings, schedule team meetings, and add tabs to make files, notes, and apps quickly available. You'll also learn how to create new teams, add users, and manage teams. When you complete this training, you will become a particularly valuable team member, you will boost your productivity significantly and you will get things done. | BizLibrary |
| MS Teams Meetings - Joining a Meeting | Find about how to easily meet virutally with all of the accoutrements of an in person meeting. This content is also translated in Spanish. | BizLibrary |
| MS Teams Meetings - Nine Ways to Start a Meeting, Part 1 | The various ways to create a meeting or call, depending on your audience, the timing, and what you want to accomplish. This content is also translated in Spanish. | BizLibrary |
| MS Teams Meetings - Nine Ways to Start a Meeting, Part 2 | The various ways to hold a meeting or a call, depending on your audience, the timing, and what you want to accomplish. This content is also translated in Spanish. | BizLibrary |
| MS Teams Meetings - Participating in a Meeting | How to access a meeting and control the various tools available like backgrounds, the mic, and video. This content is also translated in Spanish. | BizLibrary |
| MS Teams Meetings - Sharing in a Meeting | How to share screens and documents in a meeting. This content is also translated in Spanish. | BizLibrary |
| MS Teams Meetings - Teams Meetings Best Practices | What you should do to make your meeting productive and accessible to all participants. This content is also translated in Spanish. | BizLibrary |
Microsoft Word
| Course Name | Description | Partner |
|---|---|---|
| Copilot for Word | Learn how Copilot in Word can enhance productivity in your writing workflow. In this Bigger Brains course, you'll explore the core capabilities of Copilot in Word. You'll explore what Copilot can and cannot do, helping you use it effectively and responsibly in your daily work. Whether you're starting from scratch or working with existing content, you'll learn how to collaborate with Copilot to generate drafts and summaries with ease. You’ll also learn how it can assist in refining your documents. You’ll dive into practical applications, such as creating documents from prompts or reference files, generating visuals, translating content, and using the Copilot chat pane for real-time assistance. You'll develop skills in writing effective prompts, visualizing data in tables, and navigating the Copilot prompt gallery to find inspiration and solutions. By the end of the course, you'll be equipped to confidently integrate Copilot into your Word workflow and elevate your document creation process. | BizLibrary |
| Copilot for Word: Create a Document from a Prompt | Learn how to use Microsoft Copilot in Word to create, refine, and personalize documents with ease. From generating outlines and drafting blog posts to adjusting tone, adding pros and cons, inserting case studies, and translating content, this walkthrough shows how Copilot can guide you through every step of the writing process—while keeping you in control. | BizLibrary |
| Copilot for Word: Create a Document from Files | Learn how to use Microsoft Copilot in Word to generate documents from multiple files, incorporate AI-generated and stock images, refine content, and even translate your work. This hands-on walkthrough shows how Copilot can streamline document creation, enhance formatting, and uncover missing insights—all while keeping you in control. | BizLibrary |
| Copilot for Word: Introduction | Led by Microsoft trainer Kathy Snazaski, this course introduces Microsoft 365 users to Copilot in Word—an AI-powered assistant designed to help you draft, summarize, refine, and visualize documents more efficiently. Learn how to write effective prompts, generate content from files, create images, and use built-in tools like the prompt gallery and translation features to elevate your productivity. | BizLibrary |
| Copilot for Word: Using Copilot Prompts | Explore the full potential of Microsoft Copilot in Word—from summarizing lengthy documents and answering specific questions to converting bullet points into tables and generating creative content like poems and meal plans. With built-in prompt galleries, customization options, and seamless integration, Copilot helps users work smarter and faster. | BizLibrary |
| Copilot for Word: What Can Copilot Do? | Explore how Microsoft Copilot integrates with Word to boost productivity, streamline writing, and support smarter document creation. This session covers key features, licensing options, limitations, and responsible AI use—including accuracy, bias, and privacy—empowering users to work efficiently while staying informed. | BizLibrary |
| Mastering Word 2019 (Part 1 of 8): Getting Started | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 2 of 8): Formatting Text | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 3 of 8): Working Efficiently | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 4 of 8): Managing Lists | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 5 of 8): Adding Tables | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 6 of 8): Inserting Graphics | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 7 of 8): Controlling Page Appearance | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019 (Part 8 of 8): Preparing to Publish | Learn the basics of Microsoft Word 2019 - Hands-down the most powerful document creation tool on the planet. Used by millions of people each day, very few know how to use it properly. In this basics course produced by Microsoft Certified Trainer, Barbara Evers, we'll show you everything you need to know to start harnessing the power of Microsoft Word. | BizLibrary |
| Mastering Word 2019: Adding a Watermark | This lesson covers how to designate a document’s purpose by adding a watermark. | BizLibrary |
| Mastering Word 2019: Adding Headers and Footers | This lesson shows you how to include key information in the headers and footers of your document including dynamic fields. | BizLibrary |
| Mastering Word 2019: Adding Images | This lesson shows you how to insert images into a document and control how they appear in line with text, as well as change their appearance by moving, resizing, and cropping. | BizLibrary |
| Mastering Word 2019: Aligning Text with Tabs | This lesson shows you how to set tab stops in a paragraph and indent text using tabs. | BizLibrary |
| Mastering Word 2019: Applying Borders and Shading | This lesson covers how to differentiate portions of your document by applying borders and shading to your paragraphs. | BizLibrary |
| Mastering Word 2019: Applying Character Formatting | This lesson covers how to format the text in your document by changing the font style, color, and options like bolding and italicizing. | BizLibrary |
| Mastering Word 2019: Applying Repetitive Formatting | This lesson covers how to save time and add consistency to your document by applying repetitive formatting. For example, by using the Format Painter. | BizLibrary |
| Mastering Word 2019: Checking Accessibility | This lesson shows you how to improve the accessibility of your document to all audiences including those with visual and cognitive disabilities. | BizLibrary |
| Mastering Word 2019: Checking Grammar and Readability | This lesson shows you how to check your document for spelling and grammar errors, as well as readability. | BizLibrary |
| Mastering Word 2019: Controlling Page Layout | This lesson covers how to control your Page Layout by adjusting your Margins, inserting Page Breaks, and changing the Page Orientation. If you use blank lines to move text to the next page, this lesson's for you. | BizLibrary |
| Mastering Word 2019: Controlling Paragraph Layout | This lesson shows you to control how text is laid out on your page by adjusting alignment, hyphenation, and margins. | BizLibrary |
| Mastering Word 2019: Controlling Spacing | This lesson covers how to adjust the amount of space between lines of text or paragraphs. | BizLibrary |
| Mastering Word 2019: Converting Text to a Table | This lesson shows you how to quickly create a table from text that’s already in your document using Convert Text to Table. | BizLibrary |
| Mastering Word 2019: Copying and Moving Text | This lesson shows you how to quickly copy and move text and use Paste Special options. | BizLibrary |
| Mastering Word 2019: Creating a Style | This lesson shows you how to create Styles for paragraph text to make reusable formatting for particular types of information. | BizLibrary |
| Mastering Word 2019: Creating Documents | This lesson covers creating a new document, adding text, and saving a document. | BizLibrary |
| Mastering Word 2019: Customizing Word | This lesson shows you how to personalize your version of Word by adding commands to your Quick Access Toolbar or updating apperance options like your Background or Theme. | BizLibrary |
| Mastering Word 2019: Editing Paragraphs | This lesson covers editing your paragraphs by doing things like removing text, moving paragarphs, or adding automatic hyperlinks. | BizLibrary |
| Mastering Word 2019: Formatting a Table | This lesson covers how to format a table using Table Styles or by selecing individual options like updating the Borders and Shading. | BizLibrary |
| Mastering Word 2019: Formatting Lists | This lesson covers how to create bulleted and numbered lists, as well as when you should use each. | BizLibrary |
| Mastering Word 2019: Formatting Lists | This lesson shows you how to format numbered lists to control the numbering style and sequence. | BizLibrary |
| Mastering Word 2019: Formatting Pages | This lesson covers how to apply a border or background color to your pages. You'll also learn which setting controls whether the page color prints. | BizLibrary |
| Mastering Word 2019: Indenting Paragraphs | This lesson covers how to control your indentation with the Ruler, Indentation Markers, and Tabs. | BizLibrary |
| Mastering Word 2019: Inserting a Table | This lesson covers how to insert a table to clearly lay out important information. | BizLibrary |
| Mastering Word 2019: Inserting Symbols | This lesson covers how to insert symbols and special characters like trademarks and em dashes. You'll learn to use superscript when needed and how to insert an em dash with your keyboard. | BizLibrary |
| Mastering Word 2019: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Word 2019: Managing Your Workspace | This lesson shows you how to access multiple documents and arrange them for easy access and viewing. | BizLibrary |
| Mastering Word 2019: Modifying a Table | This lesson shows you how to update a table by adding rows, moving rows around, and adjusting column width. | BizLibrary |
| Mastering Word 2019: Navigating in Word, Part 1 | This lesson covers navigating the Word interface. | BizLibrary |
| Mastering Word 2019: Navigating in Word, Part 2 | This lesson shows you how to use keyboard shortcuts to quickly move around in a document, and use Search to find text. | BizLibrary |
| Mastering Word 2019: Previewing and Printing | This lesson shows you how to preview how your document will print, adjust any settings, and print it. | BizLibrary |
| Mastering Word 2019: Resequencing Lists | This lesson shows you more about controlling list numbering. Sometimes our list numbering can have problems and we need to continue numbering or restart numbering. | BizLibrary |
| Mastering Word 2019: Saving Revised Documents | This lesson covers updating documents and saving them without updating the original. | BizLibrary |
| Mastering Word 2019: Saving to Other Formats | This lesson covers how to save documents to a variety of formats other than Word 2019. | BizLibrary |
| Mastering Word 2019: Selecting Text | This lesson covers multiple ways to select text and why selecting text enables faster editing. | BizLibrary |
| Mastering Word 2019: Sorting Lists | This lesson covers how to sort lists using multiple criteria, including lists with multiple columns. | BizLibrary |
| Mastering Word 2019: Using Find and Replace | This lesson covers how to quickly find and replace text within your document. | BizLibrary |
| Mastering Word 2019: Using Research Tools | This lesson covers how to improve the content of your document with useful tools like the Thesaurus, Translate, and Smart Lookup (research). | BizLibrary |
| Mastering Word 2019: Using Styles | This lesson covers how to quickly create consistent and professional looking headings using Styles. | BizLibrary |
| Mastering Word 365 - Advanced | Learn advanced skills using Microsoft’s word processing software—delivered in easy-to-follow, highly informative lessons. In this comprehensive course taught by Microsoft Certified Trainer Christina Tankersley, you’ll build on your Word skillset so you can create advanced documents that will impress all your colleagues and save you time. You’ll learn how to streamline your document creation by using Outline mode to structure text, by creating and modifying AutoText, by customizing and saving your themes, and by creating and running macros. Christina will help you polish your documents by showing you how to split text into columns, change the grammar and spell check settings in Editor, use advanced cropping features. and manage SmartArt. You’ll also learn how to enhance your document graphics by using picture correction and artistic effects on images and by inserting online videos and Excel tables. If you work with global partners, you’ll need to know how to use the built-in translation features. And if you’re working with large documents, you’ll want to learn how to enhance navigation with bookmarks, hyperlinks, cross-references, and a Table of Contents. (2025) | BizLibrary |
| Mastering Word 365 - Advanced: Advanced Graphics | This lesson shows you how to customize images and shapes, apply cropping, and delete image backgrounds. | BizLibrary |
| Mastering Word 365 - Advanced: Advanced Image Editing and Videos | This lesson shows you how to perform picture correction, apply artistic effects and picture styles, compress images, and insert online videos. | BizLibrary |
| Mastering Word 365 - Advanced: Advanced SmartArt and Shapes | This lesson shows you how to manage SmartArt, group Objects, enter Text into a Shape, and use Text Wrapping. | BizLibrary |
| Mastering Word 365 - Advanced: AutoText | This lesson shows you how to create AutoText entries, use AutoText, modify and delete AutoText entries. | BizLibrary |
| Mastering Word 365 - Advanced: Backstage Features | This lesson shows you how to find metadata, set file options, identify extensions, access recent documents history, and pin documents. | BizLibrary |
| Mastering Word 365 - Advanced: Bookmarks and Hyperlinks | This lesson shows you how to add a bookmark and insert a hyperlink. | BizLibrary |
| Mastering Word 365 - Advanced: Indexes, Cross-References, and a Table of Authorities | This lesson shows you how to create index Items, add Cross References, mark citations, and create a Table of Authorities. | BizLibrary |
| Mastering Word 365 - Advanced: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Word 365 - Advanced: Link and Embed Tables | This lesson shows you how to insert an Excel Table, use Table Style Options, and paste a table with link. | BizLibrary |
| Mastering Word 365 - Advanced: Macros | This lesson shows you how to run recorded macros and create a macro. | BizLibrary |
| Mastering Word 365 - Advanced: Modifying Themes and Columns | This lesson shows you how to modify Theme and split text into columns. | BizLibrary |
| Mastering Word 365 - Advanced: Outline and Master Document Views | This lesson shows you how to view a document in Outline View, use Outline Mode to manage document text, and use Master View to manage multiple documents. | BizLibrary |
| Mastering Word 365 - Advanced: Sharing | This lesson shows you how to share documents with colleagues, modify permissions, view coauthors, and change sharing options. | BizLibrary |
| Mastering Word 365 - Advanced: Spelling, Grammar, and Accessibility Options | This lesson shows you how to modify spelling and grammar check options, use Researcher and Search to create content, and check accessibility. | BizLibrary |
| Mastering Word 365 - Advanced: Table Calculations and Styles | This lesson shows you how to perform calculations with tables, modify table properties, and customize Table Styles. | BizLibrary |
| Mastering Word 365 - Advanced: Table of Contents and Bibliography | This lesson shows you how to create a Table of Contents and a Bibliography. | BizLibrary |
| Mastering Word 365 - Advanced: Translation | This lesson shows you how to use mini translator for words or documents and modify language settings. | BizLibrary |
| Mastering Word 365 - Expert | Learn to expertly utilize Microsoft Word’s advanced features for efficiency, consistency, and collaboration. In this comprehensive course taught by Microsoft Certified Trainer Christina Tankersley, you’ll learn how to use all the expert features in Word 365. You’ll learn how to customize the Word interface to save time. You’ll learn to customize tables of contents, watermarks, footnotes, headers, footers, and columns and see how to work with custom and exclude dictionaries. You’ll also streamline mailings by learning how to set up, customize, and perform mail merges. Christina will show you how to create consistent documentation with document templates and font options. She’ll demonstrate how to create and manage styles as well as how to use advanced find techniques and add cover pages. You’ll learn how to create AutoText, manage Quick Parts, and use the features built into AutoMath and AutoFormat to type and format more efficiently. You’ll also learn how to use graphic tools and drawing options. If you’re collaborating with others, you’ll find it helpful to learn how to streamline information gathering with forms and how to protect documents when sharing or sending. You’ll even learn how to transform a document into a Sway! (2025) | BizLibrary |
| Mastering Word 365 - Expert: Advanced Find, Watermarks, and Cover Pages | This lesson shows you how to use advanced find and Go To features, insert and customize watermarks, insert cover pages and blank pages, and create an ink equation. | BizLibrary |
| Mastering Word 365 - Expert: Compare Documents and Versions | This lesson shows you how to compare multiple copies of the same document, review the changes between the documents, and compare a document with previous versions of the same document. | BizLibrary |
| Mastering Word 365 - Expert: Custom Dictionary and Automatic Corrections | This lesson shows you how to edit the custom dictionary, identify uses for the Exclude dictionary, locate and customize the Exclude dictionary, identify and use the features built into AutoMath and AutoFormat. | BizLibrary |
| Mastering Word 365 - Expert: Customize Footnotes, Headers, Footers, and Columns | This lesson shows you how to customize footnotes, insert different types of sections, create differentiated headers and footers, add dynamic fields to headers and footers, and apply multicolumn options. | BizLibrary |
| Mastering Word 365 - Expert: Customizing the Table of Contents | This lesson shows you how to customize levels and styles in a Table of Contents and add text that is not a style to a Table of Contents. | BizLibrary |
| Mastering Word 365 - Expert: Customizing Word and Managing Templates | This lesson shows you how to customize the Quick Access Toolbar, customize the Ribbon by adding tabs and groups, and edit a document template. | BizLibrary |
| Mastering Word 365 - Expert: Editing with a Pen | This lesson shows you how to use built-in tools when editing with a pen. | BizLibrary |
| Mastering Word 365 - Expert: Forms | This lesson shows you how to add and modify form controls to a document, restrict editing, and fill in a saved form. | BizLibrary |
| Mastering Word 365 - Expert: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Word 365 - Expert: Managing Styles | This lesson shows you how to create styles, use the style inspector to review styles, use the templates organizer to copy and move styles, and delete or rename a style. | BizLibrary |
| Mastering Word 365 - Expert: Mastering Font Options | This lesson shows you how to identify and customize open type font options, add special effects, and drop caps to text. | BizLibrary |
| Mastering Word 365 - Expert: Mastering Graphics | This lesson shows you how to use object anchors to place an object in a specific location, use connectors between objects on a drawing canvas, and use multiple methods to select objects. | BizLibrary |
| Mastering Word 365 - Expert: Perform Mail Merges | This lesson shows you how to manage merge recipients, set up mail merge rules, and create labels and envelopes using mail merge. | BizLibrary |
| Mastering Word 365 - Expert: Protect Documents | This lesson shows you how to protect documents with passwords or restricted editing and set documents to read-only. | BizLibrary |
| Mastering Word 365 - Expert: Quick Parts and Building Blocks | This lesson shows you how to create and use AutoText building blocks, add preset pull quotes and sidebars to a document, and manage Quick Parts. | BizLibrary |
| Mastering Word 365 - Expert: Restrict Access and Share | This lesson shows you how to restrict access to documents, share a document, hide text using the Hidden format option, and transform a document into a Sway. | BizLibrary |
| Mastering Word 365 - Expert: Set Up Mail Merge | This lesson shows you how to set up a main document, use an existing recipients list, and perform a mail merge. | BizLibrary |
| Mastering Word 365 - Expert: Signatures | This lesson shows you how to add a digital signature, identify the purpose of a certificate of authority, identify why you would use a digital signature, insert and sign a digital signature line in a workbook, and understand how a document changes after it’s signed. | BizLibrary |
| Mastering Word 365 - Expert: Text Boxes and Fields | This lesson shows you how to insert new text boxes, create and manage links between text boxes, insert and manage fields. | BizLibrary |
| Mastering Word 365 - Intermediate | Learn important features of the world’s most powerful document creation software Microsoft Word is a powerful word processing and document creation software used by business professionals worldwide. This intermediate course is taught by Microsoft trainer Christina Tankersley, who will show you how to skillfully use key functions and features. You’ll also learn how to manage your documents and how to improve them using editing and collaboration tools. (2025) | BizLibrary |
| Mastering Word 365 - Intermediate: Cell Formatting and Draw Tables | This lesson shows you how to draw a table and format table cells. | BizLibrary |
| Mastering Word 365 - Intermediate: Comments and Co-Authoring | This lesson shows you how to insert, delete, navigate, resolve comments, and understand co-authoring. | BizLibrary |
| Mastering Word 365 - Intermediate: Find and Replace | This lesson shows you how to use the Find and Replace tools. | BizLibrary |
| Mastering Word 365 - Intermediate: Footnotes and Endnotes, Page Borders, Colors | This lesson shows you how to insert and modify footnotes/endnotes, open PDF documents, and change page borders and colors. | BizLibrary |
| Mastering Word 365 - Intermediate: Indents and Tabs | This lesson shows you how to add, modify, and delete different types of tabs, and show nonprinting characters. | BizLibrary |
| Mastering Word 365 - Intermediate: Insert Captions and Table of Contents | This lesson shows you how to insert captions for tables and create a table of tables, a table of figures, and a table of contents. | BizLibrary |
| Mastering Word 365 - Intermediate: Insert Graphics | This lesson shows you how to insert pictures, icons, SmartArt, 3D Models, and create Word Art. | BizLibrary |
| Mastering Word 365 - Intermediate: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Word 365 - Intermediate: Layouts and Navigation Pane | This lesson shows you how to use the available displays and views, modify page movement, and work with the Navigation Pane. | BizLibrary |
| Mastering Word 365 - Intermediate: Line and Paragraph Options | This lesson shows you how to customize line breaks, customize paragraph options, and manage hyphenation options. | BizLibrary |
| Mastering Word 365 - Intermediate: Lists | This lesson shows you how to create a list from scratch or existing text and create/modify multi-level lists. | BizLibrary |
| Mastering Word 365 - Intermediate: Managing Multiple Documents | This lesson shows you how to view two documents side by side, arrange and view multiple windows, and save a PDF. | BizLibrary |
| Mastering Word 365 - Intermediate: Margins, Columns, and Orientation | This lesson shows you how to change margins, split text into columns, and change document orientation. | BizLibrary |
| Mastering Word 365 - Intermediate: Page and Section Breaks | This lesson shows you how to Insert page breaks, insert section breaks, and insert text wrapping breaks. | BizLibrary |
| Mastering Word 365 - Intermediate: Page Numbers, Headers, and Footers | This lesson shows you how to insert page numbers, insert headers/footers, and apply headers/footers to specific pages. | BizLibrary |
| Mastering Word 365 - Intermediate: Paste Special | This lesson shows you how to use the Paste Special option and add/manage AutoCorrect options when typing. | BizLibrary |
| Mastering Word 365 - Intermediate: Text Effects, Borders, and Shading | This lesson shows you how to apply text effects, add borders/shading to text and paragraphs, and reveal formatting. | BizLibrary |
| Mastering Word 365 - Intermediate: Track Changes | This lesson shows you how to track changes in a document. | BizLibrary |
| Mastering Word 365 - Intermediate: Use Tables | This lesson shows you how to apply and modify table styles, add calculations to a table, and modify formatting for column headers. | BizLibrary |
| Mastering Word 365 – Basics | Word is more than a word processor. It has the potential to make you more productive and make your job easier! While used by millions of people daily, there are few who know how to maximize Word’s functions and features. In this course taught by Microsoft trainer Christina Tankersley, we’ll show you everything you need to know to work efficiently and create polished documents. From starting new blank documents to using existing templates, you will learn how to create documents that are easy to read, use, and share. In addition, you will learn many keyboard shortcuts that will make you more efficient when navigating inside long documents. You’ll learn to use styles for quick formatting, and the Editor tools to polish your document. And if you’ve wondered how to easily work with tables to organize and sort your data, our trainer will show you the best ways to do it. If you want to start creating professional documents—this course is for you! (2025) | BizLibrary |
| Mastering Word 365 – Basics: Create, Save, and Print Documents | This lesson shows you how to create, save, and print documents. | BizLibrary |
| Mastering Word 365 – Basics: Editor, Thesaurus, and Read Aloud | This lesson shows you how to use the editor, thesaurus, and read aloud features. | BizLibrary |
| Mastering Word 365 – Basics: Find, Replace, and Go To | This lesson shows you how to find, replace, and go to specific text. | BizLibrary |
| Mastering Word 365 – Basics: Format Paragraphs | This lesson shows you how to format paragraphs using spacing and alignment. | BizLibrary |
| Mastering Word 365 – Basics: Format Text | This lesson shows you how to format text. | BizLibrary |
| Mastering Word 365 – Basics: Graphics | This lesson shows you how to add graphics to a document. | BizLibrary |
| Mastering Word 365 – Basics: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Word 365 – Basics: Navigation | This lesson shows you how to navigate Word. | BizLibrary |
| Mastering Word 365 – Basics: Select, Move, and Copy Text | This lesson shows you how to select, move, and copy text. | BizLibrary |
| Mastering Word 365 – Basics: Styles and Format Painter | This lesson shows you how to apply styles and use the format painter to copy formatting. | BizLibrary |
| Mastering Word 365 – Basics: Tables | This lesson shows you how to create and modify tables. | BizLibrary |
| Mastering Word 365 – Beginner | Word is more than a word processor. It has the potential to make you more productive and make your job easier! While used by millions of people daily, there are few who know how to maximize Word’s functions and features. In this basics course taught by Microsoft trainer Christina Tankersley, we’ll show you everything you need to know to start harnessing the full power of Microsoft Word. From starting new blank documents to using existing templates, you will learn how to create documents that are easy to read, use, and share. In addition, you will learn many keyboard shortcuts that will make you more efficient when navigating inside long documents. And if you’ve wondered how to easily add tables and graphics, our trainer will show you the easiest ways to insert them. If you want to start creating professional documents—this course is for you! | BizLibrary |
| Mastering Word 365 – Beginner: Creating a New Document | This lesson shows you how to create a new document. | BizLibrary |
| Mastering Word 365 – Beginner: Cutting, Copying and Pasting Text | This lesson shows you how to cut, copy and paste data in your documents. | BizLibrary |
| Mastering Word 365 – Beginner: Formatting Text | This lesson shows you how to use basic formatting tools. | BizLibrary |
| Mastering Word 365 – Beginner: Getting Help | This lesson shows you how to access the Help functions available. | BizLibrary |
| Mastering Word 365 – Beginner: Inserting a Table | This lesson shows you how to create and modify a table. | BizLibrary |
| Mastering Word 365 – Beginner: Inserting Pictures and Shapes | This lesson shows you how to insert and modify images and shapes. | BizLibrary |
| Mastering Word 365 – Beginner: Introduction | This lesson is an introduction to the course and the teacher. | BizLibrary |
| Mastering Word 365 – Beginner: Navigating in a Document | This lesson shows you how to navigate and use Focus Mode. | BizLibrary |
| Mastering Word 365 – Beginner: Opening a Word Document | This lesson shows you how to open and navigate a Word document. | BizLibrary |
| Mastering Word 365 – Beginner: Saving a Document | This lesson shows you how to save and rename a document. | BizLibrary |
| Mastering Word 365 – Beginner: Selecting Text | This lesson shows you how to select text using multiple methods. | BizLibrary |
| Mastering Word 365 – Beginner: Using Bullets and Numbered Lists | This lesson shows you how to create bulleted and numbered lists. | BizLibrary |
| TEST Working With Word 2016 (Video Course) | TEST DO NOT USE. Welcome to the "Working With Word 2016" video course! This course covers how to work with specific tables, sharing documents, other functionalities, and much more. | BizLibrary |
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| Course Name | Description | Partner |
|---|---|---|
| Bud to Boss: Accelerate Goal Achievement | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Accelerate Goal Achievement” lesson, which will teach viewers how to successfully achieve goals. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the final of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn steps for creating, achieving, and accelerating goals into action. With this information, leaders can confidently trust themselves and their teams to implement organizational goals. | BizLibrary |
| Bud to Boss: Accelerate the Acceptance of Change | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Accelerate the Acceptance of Change” lesson designed to help leaders everywhere understand how they can inspire change in their teams. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the eighth of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will be given several tips to speed up the process of change in others and create teams that are committed to the change. | BizLibrary |
| Bud to Boss: Control vs. Influence | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Control Vs. Influence” lesson designed to help leaders everywhere understand the difference between control and influence. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the fourth of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, learners will view a graph, which will help them better understand influence vs. control—as a leader, control is never the goal. This experience will assist learners in understanding how they can use influence to their advantage and successfully lead others. | BizLibrary |
| Bud to Boss: Creating the Mindset for Your New Role | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Creating the Mindset for your New Role” lesson designed to help viewers understand what leadership is and what it isn’t. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the first of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will be given a list of what defines leadership and a few examples that don’t equate to leadership. This experience will help bring learners a step closer to understanding how to assert themselves as powerful leaders. | BizLibrary |
| Bud to Boss: Diagnose Resistance to Change | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Diagnose Resistance to Change” lesson designed to teach leaders how to work with their team’s resistance to change. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the ninth of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will understand why resistance is better than apathy. With this understanding, learners will gain a few tips for turning resistance into a commitment to change. | BizLibrary |
| Bud to Boss: Discussing your Leadership Role | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Discussing Your Leadership Role” lesson designed to help leaders everywhere build trust and engagement with their teams. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the third of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will be taught about Kevin’s “listening tour,” which gives leaders the chance to listen and learn from the members of their team. This experience will provide learners with guided tips to successfully use the listening tour strategy and build strong relationships that last. | BizLibrary |
| Bud to Boss: Effective Conflict Resolution | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Effective Conflict Resolution” lesson, which will teach viewers how to properly manage conflicts in the workplace between employees. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 21st of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will know when and when not to get involved in workplace conflict situations. With this information, leaders can focus more of their time on business problems and build their team members up to be more confident in handling conflicts at work. | BizLibrary |
| Bud to Boss: Four Types of Feedback | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Four Types of Feedback” lesson, which will teach viewers the four different ways of giving feedback. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 18th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn about negative feedback, positive feedback, negative feedforward, and positive feedforward. With this information, leaders can more effectively balance giving past and future feedback to make a difference in the outcome of the feedback. | BizLibrary |
| Bud to Boss: Having Great 1:1 Meetings | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Having Great 1:1 Meetings” lesson, which will teach viewers how conduct one-on-one meetings more effectively. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 20th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn helpful steps to make their meetings with individual team members, more productive. With this information, leaders can create a safe and productive meeting space where both parties can be heard and on the same page. | BizLibrary |
| Bud to Boss: Not Everyone Communicates the Same | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Not Everyone Communicates the Same” lesson, which is an introduction to understanding the DISC model. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 10th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will be taught what DISC is and how it can be useful in communicating with a variety of people. This experience will provide learners with an overview of the DISC model in order to lead each personality type more successfully. | BizLibrary |
| Bud to Boss: Powerful, Persuasive, and Memorable Communication | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Powerful, Persuasive, and Memorable Communication” lesson, which will teach viewers how to be more effective communicators. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 15th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn eight pieces of advice for communicating as a leader. With this information, leaders will learn how to break the barrier of being the boss so they can communicate with their teams in a more mindful way. | BizLibrary |
| Bud to Boss: Seven Components of Great Presentations | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Seven Components of Great Presentations” lesson, which will teach viewers how to give effective presentations. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 16th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn how to shake their presentation jitters and use Kevin’s seven pieces of advice for delivering powerful presentations. | BizLibrary |
| Bud to Boss: Sources of Feedback | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Sources of Feedback” lesson, which will teach viewers the three sources of feedback that inspire actual change. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 17th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn how the three sources of feedback—expertise, positions, and relationship—make a difference in how feedback is received. With this information, leaders can more effectively give meaningful feedback. | BizLibrary |
| Bud to Boss: The Cautious Communication Style | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: The Cautious Communication Style” lesson, which will teach viewers about the high C personality type in the DISC model. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 14th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will gain more insight into the characteristics of a cautious personality type. With this information, leaders will be able to easily communicate with high C team members and lead them more effectively. | BizLibrary |
| Bud to Boss: The Dominant Communication Style | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: The Dominant Communication Style” lesson, which will teach viewers about the high D personality type in the DISC model. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 11th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will gain more insight into the characteristics of a dominant personality type. With this information, leaders will be able to easily communicate with high D team members and lead them more effectively. | BizLibrary |
| Bud to Boss: The Inspiring Communication Style | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: The Inspiring Communication Style” lesson, which will teach viewers about the high I personality type in the DISC model. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 12th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will gain more insight into the characteristics of an inspiring personality type. With this information, leaders will be able to easily communicate with high I team members and lead them more effectively. | BizLibrary |
| Bud to Boss: The Power of Belief | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: The Power of Belief” lesson designed to help leaders understand the strength in their belief in their team and the importance in their team’s belief in themselves. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the fifth of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will be taught about the Pygmalion Effect and the Galatea Effect to help them to build successful teams. This experience will provide learners with a deeper understanding of what drives people in order to lead with impact. | BizLibrary |
| Bud to Boss: The Supportive Communication Style | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: The Supportive Communication Style” lesson, which will teach viewers about the high S personality type in the DISC model. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 13th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will gain more insight into the characteristics of a supportive personality type. With this information, leaders will be able to easily communicate with high S team members and lead them more effectively. | BizLibrary |
| Bud to Boss: Tips for Giving Feedback | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Tips for Giving Feedback” lesson, which will teach viewers how to make sure their advice is heard, understood, and accepted. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the 19th of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn several key tips for giving good feedback that is valued by others. | BizLibrary |
| Bud to Boss: Understanding the Expectations of a New Role | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Understanding the Expectations of a New Role” lesson designed to help viewers understand what is needed from them as leaders. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the second of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will begin to understand what success is and how to be an effective leader. This experience will provide learners with guided tips to understand the expectations others have for them and how to create expectations for their team as well. | BizLibrary |
| Bud to Boss: Why Do People Choose to Change? | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Why Do People Choose to Change” lesson designed to teach leaders how to make their team make the choice to change. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the seventh of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will be taught the four factors that make people want to change and how leaders can use those to promote change in their teams. | BizLibrary |
| Bud to Boss: Your Role in Making Change Happen | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry: Your Role in Making Change Happen” lesson designed to help leaders understand how to create change in their team. Presented by the renowned leadership expert, Kevin Eikenberry, this lesson is the sixth of 22 in the “Expert Insights: Bud to Boss with Kevin Eikenberry” course, which will feature Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. In this lesson, viewers will learn about the three components of organizational change—manage, lead, and champion. Once a leader learns how to master all three, they can become an even more meaningful leader. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 1 of 9): Making the Leap from Worker to Supervisor | Discover why it is important to "take charge" and learn the 12 ways to establish your authority. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 2 of 9): Why Leadership is an Essential Ingredient of Management | Identify the reasons bosses turn people off -- and leaders turn them on. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 3 of 9): Indispensable Everyday Management Skills | Know how to keep track of your employees' progress without micromanaging. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 4 of 9): Make Things Happen | Learn how to increase your employees' productivity and help them set goals. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 5 of 9): How to Manage Projects and Priorities | Identify how to set daily priorities using goals, and learn the nine steps for defining and planning any project. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 6 of 9): Communication Skills that Make a Difference | Learn how to create an understanding workplace. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 7 of 9): Correct Problem Behavior and Poor Performance | Learn how to conduct a constructive performance evaluation and get to the root cause of poor performance. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 8 of 9): Control Conflict in the Workplace | Discover how to avoid conditions that foster employee conflict and how to deal with conflict without escalating the problem. | BizLibrary |
| Excelling as a Manager or Supervisor (Part 9 of 9): Supervisor, Manage Thyself | Identify strategies to create a more positive attitude in yourself, and how to implement the CALM method to keep in control. | BizLibrary |
| Excelling as a Manager or Supervisor by SkillPath® Seminars | Your success depends directly on your ability to get things done through others. Learn how to gain the commitment and cooperation of workers, communicate with your boss and other executives, conduct a fair and constructive performance evaluation -- and so much more! | BizLibrary |
| Expert Insights: Bud to Boss with Kevin Eikenberry | Welcome to the “Expert Insights: Bud to Boss with Kevin Eikenberry” course designed to give you the tools to develop yourself as a leader. Presented by the renowned leadership expert, Kevin Eikenberry, this course, comprises 22 lessons, and is a part of our Expert Insights Series. Throughout this course, viewers will be taught all of Kevin’s key skills, tips, and tricks for being a stellar leader in any industry. This experience will feature topics, such as the DISC model, how to give effective feedback, conducting mindful one-on-one meetings, and so much more. So, sit back, and buckle up as you allow this course to guide you through your own journey to the top of the leadership ladder. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.75 PDC for Society for Human Resource Management (SHRM), 1.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Leadership Skills for New Managers with Jena Viviano | Welcome to “Expert Insights: Leadership Skills for New Managers with Jena Viviano,” a video course that will help you become a more effective leader—even if you’re new to management. Presented by leadership and career consultant Jena Viviano, this course comprises seven lessons and is part of our Expert Insights series. First, you will learn about what it takes to be a strong leader. Then, to help you improve as a leader, this course provides strategies for understanding yourself and your team better. Afterward, it goes over ways that you can create a positive and productive team culture so that your employees stick around for the long haul. Finally, this course provides a step-by-step process for providing feedback in a helpful way so that employees are more receptive to it. By completing this course, you’ll be well on your way to becoming a great manager to all your team members! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| From Associate to Supervisor | Are you preparing for, or just recently transitioned into a promotion? We begin this course by talking about employees who’d like to be on the path to management, but aren’t quite sure if they’re ready. In this video, we go over some basic tips on how to know if you’re ready to take that next step in your career and what to do when you go from an associate to a supervisor. | BizLibrary |
| Get Ready to Be a New Manager | Get Ready to be a New Manager is a video to help any new manager feel less daunted by their managerial tasks, by building confidence and skills using four essential strategies for effective management. Get Ready to be a New Manager will help learners consider their leadership role and strive to be the very best they can be. Learn about delegation, communication and feednback, decision-making and motivatind team members. These skills will be good for the team and the new manager's career. | BizLibrary |
| How to Ace Your First Day as Supervisor | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Ace Your First Day as Supervisor," walks viewers through the entire first day of the transition into a leadership role. Viewers will learn what they should do -- such as smile, get to know people, and bring snacks -- as well as what they should not do -- such as wear a tuxedo, act overbearing, or brag about past achievements. By the end of the video lesson, learners should feel confident in their ability to take on new leadership opportunities with humility and grace. | BizLibrary |
| Leadership for Manufacturing Professionals | Leadership might be the word we use for moving any organization forward, but effective leadership doesn’t look the same from one business to the next. Manufacturing and industrial environments present unique challenges (and opportunities) that require a different approach than you might find in a retail or office environment. That’s why we’ve tailored this leadership training specifically to people who work in manufacturing or industrial settings. Our video-based educational series will provide you with multiple techniques for driving engagement, attracting the right talent, increasing retention, and resolving the problems that will inevitably arise whenever people work together under difficult, stressful, or dangerous conditions. But if that’s all this was, then you probably wouldn’t enjoy watching any of it. After all, the title is pretty boring, right? But thankfully the content isn’t. As with every Jeff Havens Company training course, we’ve worked hard to make sure this stuff is as entertaining as it is educational. So whether you’re a newly-minted supervisor or have been running things for years, Leadership for Manufacturing Professionals has something you can learn. And we promise you’ll enjoy the process. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. | BizLibrary |
| Leadership for Manufacturing Professionals: Effective Problem Solving | Unfortunately, nothing is perfect, which means problems will occasionally crop up. This video will help you develop an effective strategy for addressing, resolving, and preventing as many problems as possible. You’ll learn about root cause analysis, the importance of communication, and what to do in the event of an explosion. Seriously, this video has everything! | BizLibrary |
| Leadership for Manufacturing Professionals: Establishing a Respectful Workplace | People everywhere want to be treated with respect, and being respectful is shockingly easy. However, if everybody always treated everyone else with respect, we wouldn’t need to cover this stuff. So this video will help you create policies and protocols for reducing harassment, microaggressions, stereotyping, and other problematic elements of unhealthy and disrespectful workplaces. | BizLibrary |
| Leadership for Manufacturing Professionals: Establishing Healthy Communication Practices | How you communicate with your team – and allow them to communicate with you – will have a direct impact on their overall happiness and productivity. This video provides multiple simple strategies for improving your communication skills as a leader. You’ll see what happens when your communication strategies aren't especially clear, which can run the gamut from people doing work they shouldn't be doing all the way to...well, you'll find out soon enough. We hope none of these undesirable situations happen to you. They are fun to watch, though. | BizLibrary |
| Leadership for Manufacturing Professionals: Handling Complaints | Complaints are never fun to deal with. But that doesn’t mean they have to be difficult. This video provides a simple step-by-step process for resolving any complaints you run across, both from your employees and your customers. You’ll also see a few hilariously wrong ways to deal with complaints, because…well, because they’re hilarious. You’re welcome. | BizLibrary |
| Leadership for Manufacturing Professionals: How to Delegate Effectively | Delegating is a critical skill for managers to master. It can also be a difficult skill to give yourself permission to do. This video highlights the reasons for delegating responsibilities to others (hint: it isn’t you trying to get out of doing work!) and provides a simple process for thinking about when and how to do it. There’s also a surprise twist at the end of this video that will probably blow your mind. Enjoy! | BizLibrary |
| Leadership for Manufacturing Professionals: Improving Employee Engagement | An engaged workforce is not only a happy one, but also a safe and productive one. This video covers the three main elements that contribute to overall employee engagement, then offers ideas for how to address each one of them. You’ll also see how to mess it all up, in case you’d like to be the kind of boss that literally nobody wants to work for. (Note from video creators – please don’t be that kind of boss!) | BizLibrary |
| Leadership for Manufacturing Professionals: Onboarding New Employees | Approximately one-third of new employees have decided whether or not they’re interested in working for you long-term by the end of their first month. This video will provide you several onboarding strategies to ensure that your new hires are excited to be a part of your organization for years to come. You’ll also see several ways to screw this whole thing up, in case you prefer to go that route. | BizLibrary |
| Leadership for Manufacturing Professionals: Transitioning Into a Leadership Role | Moving from “one of the team” to a position of leadership can be challenging. This video offers several strategies for making that transition as smoothly and effectively as possible. You’ll learn about some of the things you’ll need to start thinking about, some of the things you may want to start doing differently - and also the futility of arguing with plants. Trust us, it all makes sense once you watch it. | BizLibrary |
| Leadership Skills for New Managers: Conclusion | Welcome to the “Leadership Skills for New Managers: Conclusion” video lesson that wraps up the series and emphasizes the importance of implementation. This lesson is the final of seven in the “Expert Insights: Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. This lesson provides a brief recap of what was discussed throughout the rest of the series and goes over several key action steps all viewers should take to be better managers. Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Leadership Skills for New Managers: Giving Feedback | Welcome to “Leadership Skills for New Managers: Giving Feedback,” a video lesson meant to help you reframe how you think about providing feedback to your employees. This lesson is the sixth of seven in the “Expert Insights: Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. After watching this lesson, you’ll have a step-by-step process you can follow to provide effective feedback. Plus, you’ll learn the importance of creating two-way avenues of communication and feedback from your employees. Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Leadership Skills for New Managers: How to Retain Talent | Welcome to “Leadership Skills for New Managers: How to Retain Talent,” a video lesson that describes strategies for ensuring your team members stick around for the long haul. This lesson is the fifth of seven in the “Expert Insights: Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. From setting clear expectations to staying consistent, there are many ways you can use your position as a leader to boost employee retention at your company. Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Leadership Skills for New Managers: Introduction to Jena Viviano | Welcome to “Leadership Skills for New Managers: Introduction to Jena Viviano,” a video lesson in which you’ll be introduced to Jena Viviano and given an overview of what the course will cover. This lesson is the first of seven in the “Expert Insights: Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. After completing this lesson, you’ll be set up for success as you work to develop key leadership skills! Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Leadership Skills for New Managers: Understanding Your Team | Welcome to “Leadership Skills for New Managers: Understanding Your Team,” a video lesson meant to give you the tools to help you get to know your team better. This lesson is the fourth of seven in the “Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. To help your team be successful, you need to understand the roles, motivations, goals, and skill gaps of each of your team members. And, this lesson will help you do just that! Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Leadership Skills for New Managers: Understanding Yourself | Welcome to “Leadership Skills for New Managers: Understanding Yourself,” a video lesson that walks you through steps for reflecting on who you are and who you want to be as a leader. This lesson is the third of seven in the “Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. First, this lesson prompts you to take inventory of your strengths and weaknesses. Then, it explains how to craft a vision statement for your management career. Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Leadership Skills for New Managers: What Makes an Effective Leader? | Welcome to the “Leadership Skills for New Managers: What Makes an Effective Leader?” video lesson that describes ways you can become a better leader to your employees. This lesson is the second of seven in the “Expert Insights: Leadership Skills for New Managers with Jena Viviano” course, which aims to help you become a more effective leader—even if you’re new to management. We’ve all had a bad manager at some point. So, to help ensure you don’t become one yourself, this lesson will discuss some of the traits of good leaders, from being a power distributor to demanding excellence. Presented by leadership and career consultant Jena Viviano, this lesson is part of our Expert Insights series. | BizLibrary |
| Managing Former Peers | Congratulations! Through a combination of intelligence, creativity, and hard work, you’ve earned your way into a position of respect and authority. It’s a position that comes with a lot of benefits (at least we hope so, because if not, why would you have accepted the job?) as well as some new responsibilities and challenges. And one of the trickier of those new responsibilities is figuring out how to manage people you used to work alongside. That’s where Managing Former Peers comes in. Designed specifically with newly-promoted leaders in mind, this training course will help ensure a smooth and successful transition from “team player” to “team leader”. From establishing your own credibility to building a productive culture, Managing Former Peers will give you the tools you’ll need to hit the ground running. And if you know anything about The Jeff Havens Company training courses, then you know that this training will be as entertaining as it is beneficial. So get ready to enjoy Managing Former Peers. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways: • Prepare mentally for the transition into leadership • Develop strategies for quickly establishing your authority and credibility • Manage resistance or pushback from former colleagues • Develop solid decision-making skills (especially important when your decisions aren’t universally popular!) • Learn techniques to build trust and create a healthy team dynamic • Recognize common leadership pitfalls to avoid | BizLibrary |
| Managing Former Peers: Building Trust and Morale | Whether we’re talking about personal relationships or our professional colleagues, trust is something we have to earn all the time, over and over again. This course covers several strategies that will help you build a healthy culture, improve overall morale, and position yourself as worthy of your employees’ trust. | BizLibrary |
| Managing Former Peers: Establishing Credibility as a Leader | This course covers various strategies for developing yourself as a trusted and respected leader. You’ll see why consistency is such an important leadership skill, how to focus on the success of your team as a whole (as well as the success of the individuals who make up that team), and how to establish appropriate boundaries. | BizLibrary |
| Managing Former Peers: Handling Resistance and Pushback | It’s an inescapable fact of leadership that people will occasionally dislike or disagree with your decisions. This course will provide you with several strategies to help confidently navigate those difficult moments. You’ll learn how to effectively listen to complaints and concerns, how (and whether) to apologize, and how to neutralize criticism by focusing on the business case for your decision-making. | BizLibrary |
| Managing Former Peers: Pitfalls to Avoid | This course presents multiple real-world scenarios of unsuccessful manager/employee interactions, then provides strategies for improving those interactions. You’ll soon see how easy it can be to turn an unsuccessful interaction into a successful one. | BizLibrary |
| Managing Former Peers: Preparing Yourself Mentally | Becoming a leader may require a shift in the way you think about your job. This course will help you prepare for that shift, as well as anticipate and respond to the various ways your former co-workers might react to your new position. | BizLibrary |
| New Supervisor Fundamentals | Congratulations on your promotion and welcome to the “New Supervisor Fundamentals” course! This course, comprising 10 lessons, covers the foundational skills and processes required to be a successful leader. Viewers will become familiar with a wide range of topics, including common leadership mistakes and how to avoid them, how to gather feedback about their team, how to approach their first team meeting, and more! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| New Supervisor Fundamentals (Manufacturing) | Welcome to “New Supervisor Fundamentals,” a video course devoted to helping you transition smoothly and successfully into your new leadership position! This course, which comprises 11 video lessons, starts off by illustrating the crucial role supervisors play within the organization and describing what you need to do to be an effective and credible leader for your new team. In addition, this course addresses key steps you should take as you navigate this promotion, including holding your first team meeting, researching your new team, conducting one-on-ones with your employees, observing your team members work, and constructing a strategic plan for your team. You’ll also learn how to manage the change in relationship when you go from being your friends’ teammate to being their boss. By the end of the series, you should have a strong understanding of what you should and shouldn’t do in order to be the best supervisor possible right out of the gate. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| New Supervisor Fundamentals: Becoming Your Friends' Boss (Manufacturing) | Welcome to the “New Supervisor Fundamentals: Becoming Your Friends’ Boss” video lesson created to help you establish some professional distance between yourself and your old frontline friends as you move into your supervisory role. This lesson is the fourth of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. In this lesson, you’ll take a look at why it’s so important for your relationships with your old friends on the front line to change once you become a supervisor. Plus, you’ll learn how to set boundaries, clarify expectations, and break your old habits, all while focusing on inclusivity. | BizLibrary |
| New Supervisor Fundamentals: Common Mistakes and How to Avoid Them | Welcome to the “Common Mistakes and How to Avoid Them” lesson, which explores five common mistakes that new leaders make. This lesson is the third of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After viewing this lesson, learners will know what they can do in their new role to avoid micromanaging, overcommitting, and more. | BizLibrary |
| New Supervisor Fundamentals: Congrats, You're a New Supervisor! (Manufacturing) | Welcome to the “New Supervisor Fundamentals: Congrats, You’re a New Supervisor!” video lesson meant to help learners understand and approach the shift from being a frontline worker to being the team supervisor. This lesson is the first of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. In this lesson, you’ll learn about the unique role a supervisor plays as a link in the leadership chain and an advocate for frontline employees. In addition, you’ll consider helpful tips for navigating the transition to supervisor as effectively as possible. | BizLibrary |
| New Supervisor Fundamentals: Cultivating Credibility (Manufacturing) | Welcome to “New Supervisor Fundamentals: Cultivating Credibility,” a video lesson dedicated to helping you earn the respect and confidence of your new employees. This lesson is the third of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. Throughout this lesson, you’ll learn specific steps for establishing your credibility as a new supervisor, such as being honest, staying objective, and continuously learning. Ultimately, you should have the tools to prove yourself as a capable supervisor despite your current lack of leadership experience. | BizLibrary |
| New Supervisor Fundamentals: First One-on-Ones with Employees (Manufacturing) | Welcome to “New Supervisor Fundamentals: First One-on-Ones with Employees,” a video lesson devoted to helping you lead your initial sit-down conversation with each employee as a new supervisor. This lesson is the eighth of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. During this lesson, you’ll learn how to lead your first one-on-one with each employee in a way that allows you to get to know them better and set expectations as a new supervisor. In addition, you’ll consider some helpful tips for optimizing this conversation, including picking the right location, taking good notes, maintaining confidentiality, and keeping it positive. | BizLibrary |
| New Supervisor Fundamentals: Gathering Feedback | Welcome to the “Gathering Feedback” lesson, which outlines how to gather feedback about your team. This lesson is the sixth of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After this lesson, viewers will know how to schedule and conduct feedback meetings with people throughout their company in a way that fosters strong professional connections. | BizLibrary |
| New Supervisor Fundamentals: Gathering Feedback on Your Team (Manufacturing) | Welcome to the “New Supervisor Fundamentals: Gathering Feedback on Your Team” video lesson intended to guide you in interviewing important sources of information throughout your organization to learn about your new team. This lesson is the seventh of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. In this lesson, you’ll learn tips to keep in mind as you schedule and conduct meetings with key players in your company to gather feedback on your new team. Specifically, you’ll learn the importance of being considerate of people’s time, conveying your purpose, asking targeted questions, and expressing your gratitude. | BizLibrary |
| New Supervisor Fundamentals: Getting to Know Your Team | Welcome to the “Getting to Know Your Team” lesson, which outlines what resources you can use to research your new team. This lesson is the fifth of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After viewing this lesson, learners will have a list of next steps to take initiative and learn more about their new team. | BizLibrary |
| New Supervisor Fundamentals: How to NOT Be a Bad Boss (Manufacturing) | Welcome to “New Supervisor Fundamentals: How to NOT Be a Bad Boss,” a video lesson aimed at helping you avoid common leadership errors that other new supervisors have historically made. This lesson is the last of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. During this lesson, you’ll examine typical pitfalls new supervisors fall victim to, such as being a micromanager, overcommitting, and making unnecessary changes. By learning from the mistakes past supervisors have made, you can start strong in your new leadership role! | BizLibrary |
| New Supervisor Fundamentals: Leading Your First Team Meeting | Welcome to the “Leading Your First Team Meeting” lesson intended to offer a baseline agenda for your first team meeting as supervisor. This lesson is the seventh of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After watching this lesson, you’ll know which topics to cover and how to start building trust with your team right from the start. | BizLibrary |
| New Supervisor Fundamentals: Researching Your New Team (Manufacturing) | Welcome to the “New Supervisor Fundamentals: Researching Your New Team” video lesson meant to point out key resources you should turn to for information about your new team. This lesson is the sixth of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. Throughout this lesson, you’ll learn the value of talking to your new boss, the previous supervisor, and leaders of other teams to gain a big picture view of how your team fits into the organization. You’ll also consider the value of referring to available documentation to learn about your new team’s history and performance. | BizLibrary |
| New Supervisor Fundamentals: Seven Attributes of an Effective Leader | Welcome to the “Seven Attributes of an Effective Leader” lesson, which walks through seven core attributes that effective supervisors all share. This lesson is the second of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After watching this lesson, learners will know what specific steps they can take to embody each foundational quality of a successful leader. | BizLibrary |
| New Supervisor Fundamentals: Shadowing Team Members (Manufacturing) | Welcome to the “New Supervisor Fundamentals: Shadowing Team Members” video lesson created to help you learn about the work your employees do by observing them in action. This lesson is the ninth of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. Throughout this lesson, you’ll learn how to conduct a successful shadowing session, from scheduling a representative time to asking meaningful questions to ending on a positive note. Then, you’ll consider additional tips for making the most of your time during each shadowing session. Ultimately, you should be able to not only gain an understanding of your team’s performance but also establish your credibility as a leader and gain your employees’ trust. | BizLibrary |
| New Supervisor Fundamentals: Shadowing Your Team | Welcome to the “Shadowing Your Team” lesson, which outlines the benefits of shadowing each member of your team. This lesson is the ninth of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After this lesson, leaders will have a concise list of best practices to follow, and the confidence to optimize their time shadowing each of their employees. | BizLibrary |
| New Supervisor Fundamentals: Six Steps to Start Strong | Welcome to the “Six Steps to Start Strong” lesson, which outlines six helpful steps you can take as you start in your supervisory role. This lesson is the first of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After watching this lesson, learners will have a list of actionable advice they can use to facilitate a more effective transition for their new team. | BizLibrary |
| New Supervisor Fundamentals: Strategic Planning | Welcome to the “Strategic Planning” lesson, which offers a step-by-step guide to develop a strategic plan for your team. This lesson is the last of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After this lesson, leaders will know how a strategic plan can strengthen their team, how to create one, and what action steps to take to maintain optimal success. | BizLibrary |
| New Supervisor Fundamentals: Strategic Planning (Manufacturing) | Welcome to the “New Supervisor Fundamentals: Strategic Planning” video lesson designed to guide you through the strategic planning process on a team level—a crucial early step as you take the reins as supervisor. This lesson is the tenth of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. In this lesson, you’ll learn what strategic planning on the team level entails. In particular, you’ll consider how to get the process started and how to conduct a strategic planning session with your new team. In the end, you should understand how to create an effective strategic plan and begin putting it into action. | BizLibrary |
| New Supervisor Fundamentals: The First Team Meeting (Manufacturing) | Welcome to “New Supervisor Fundamentals: The First Team Meeting,” a video lesson designed to help you make a stellar impression as you lead your first team meeting as a new supervisor. This lesson is the fifth of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. During this lesson, you’ll walk through a suggested agenda you might follow during your initial meeting with your new team. After that, this lesson will offer some tips you can follow to make this meeting a resounding success. | BizLibrary |
| New Supervisor Fundamentals: Transitioning from Coworker to Leader | Welcome to the “Transitioning from Coworker to Leader” lesson, intended to help learners transition into a leadership role on their own team. This lesson is the fourth of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After watching this lesson, learners will know how to prepare for conversations with their old coworkers, approach the transition, and build an effective team environment for everyone. | BizLibrary |
| New Supervisor Fundamentals: What Makes a Great Supervisor? (Manufacturing) | Welcome to the “New Supervisor Fundamentals: What Makes a Great Supervisor?” video lesson intended to illustrate what qualities you need to have to be an effective and respected leader for your people. This lesson is the second of 11 in the “New Supervisor Fundamentals” video course, which highlights how to transition smoothly and successfully into your new leadership position. During this lesson, you’ll examine important traits you need to possess to be a truly amazing supervisor. In the end, you should understand how to be the kind of boss you needed when you were a frontline worker. | BizLibrary |
| New Supervisor Fundamentals: Your One-on-One Agenda | Welcome to the “Your One-on-One Agenda” lesson, which offers a preliminary agenda for your first 1-on-1 meeting with each of your employees. This lesson is the eighth of 10 in the “New Supervisor Fundamentals” course, which deep dives into the foundational skills and processes required to be a successful leader. After this lesson, learners will understand why consistent 1-on-1 meetings are a valuable practice, and how to get the most out of each one. | BizLibrary |
| The Rookie Manager | Welcome to “The Rookie Manager” video course intended to help you understand your role as a new leader and effectively manage your employees. This course comprises eighteen lessons that cover everything from moving from coworker to manager to how to handle employee grievances. From this course, viewers learn about four styles of effective leaders, as well as common mistakes to avoid no matter what. Plus, they learn how to respond when an employee behaves unprofessionally or files a workplace grievance. Clearly, being a manager can be intimidating—there’s a lot you have to keep in mind. But, after completing this course, viewers will have a solid foundation of how to behave as a new manager. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| The Rookie Manager: 10 Tips for Holding Disciplinary Conversations | Welcome to “The Rookie Manager: 10 Tips for Holding Disciplinary Conversations,” a video lesson intended to provide steps for promoting positive behavior and handling tough conversations with your employees. This lesson is the fourth of five in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. In this lesson, learners will come to grasp the importance of doing things like gathering evidence and providing constructive feedback during disciplinary conversations. By following the tips from this lesson, viewers will be able to have productive disciplinary discussions with their employees. | BizLibrary |
| The Rookie Manager: 4 Styles of Effective Leaders | Welcome to “The Rookie Manager: 4 Styles of Effective Leaders,” a video lesson intended to describe some leadership approaches you might employ at work. This lesson is the second of five in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. In this lesson, you’ll learn about the autocratic, democratic, laissez-faire, and situational styles of leadership, as well as when it’s most prudent use them. This will help you understand how to hone your own leadership style and become a better leader for your employees. | BizLibrary |
| The Rookie Manager: 7 Barriers to Communication | Welcome to “The Rookie Manager: 7 Barriers to Communication,” a video lesson meant to describe ways that miscommunications can occur, sometimes before you even begin speaking! This lesson is the seventh of 14 in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. From inferring to labeling, there’s a lot that can get in the way of productive communication. After watching this lesson, you’ll know how to overcome these seven common communication barriers that lead to misunderstandings. | BizLibrary |
| The Rookie Manager: Addressing Employee Grievances | Welcome to “The Rookie Manager: Addressing Employee Grievances,” a video lesson that describes how you should respond to workplace complaints from your employees. This lesson is the final of five in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. First, viewers will learn about common sources of employee complaints. Then, they’ll learn about the basic steps they must include in their process for handling workplace complaints. Finally, this lesson covers the benefits of having official grievance procedures at work. By completing this lesson, viewers will understand how to address complaints in a professional manner and maintain a healthy workplace. | BizLibrary |
| The Rookie Manager: Become the Manager Your Employees Want | Welcome to “The Rookie Manager: Become the Manager Your Employees Want,” a video lesson meant to help you understand the skills you should focus on developing to be the manager your employees need and want you to be! This is the twelfth of 14 in the “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. First, this lesson covers a few categories of skills that help make a manager successful. Then, it goes over several specific action steps that can help you lead an engaged workforce. | BizLibrary |
| The Rookie Manager: Communicating and Listening | Welcome to “The Rookie Manager: Communicating and Listening,” a video lesson intended to help you communicate better with your employees. This lesson is the sixth of 14 in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. From choosing the medium to composing the message itself, there’s a lot managers need to consider when communicating with subordinates. After watching this lesson, you’ll have the tools to set all your communications up for success. | BizLibrary |
| The Rookie Manager: From Coworker to Manager | Welcome to “The Rookie Manager: From Coworker to Manager,” a video lesson intended to help new managers navigate the transition from being a coworker to being a boss. This lesson is the first of five in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. Going from being someone’s colleague to being their boss can be a tough change for everyone involved—not to mention potentially awkward. From setting the right tone to getting feedback, this lesson describes ways you can make that transition as smooth as possible. (Keywords: being promoted, promotion) | BizLibrary |
| The Rookie Manager: Hiring Employees | Welcome to “The Rookie Manager: Hiring Employees,” a video lesson intended to help new managers recruit, interview, and ultimately hire a new member on their team. This is the 15th of 16 in the “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. Hiring employees, especially as a new manager, can be a daunting experience. However, with a little preparation, you can confidently go through the hiring process to select the best candidate. When you’re ready to add another person to your team, this lesson will give you the best practices to make the entire process a breeze. | BizLibrary |
| The Rookie Manager: Motivating Employees | Welcome to “The Rookie Manager: Motivating Employees,” a video lesson meant to describe how to help motivate your employees so they become high performing. This is the thirteenth of 14 in the “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. From this lesson, you’ll learn the basics about three different theories of motivation. Then, you’ll acquire specific action steps you can take to help motivate your team members. | BizLibrary |
| The Rookie Manager: Organizing for Efficiency | Welcome to “The Rookie Manager: Organizing for Efficiency,” a video lesson intended to help you get organized so you can do your work as a manager and still have time left over to serve your employees. This lesson is the eighth of 14 in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. From this lesson, you’ll learn how to do things like optimize your space and get the most out of your computer. By applying the steps in this lesson, you’ll be better equipped to get organized—and stay that way—so you can become the best manager you can be! | BizLibrary |
| The Rookie Manager: Setting Sound Goals | Welcome to “The Rookie Manager: Setting Sound Goals,” a video lesson intended to help you work with your employees to set goals productively. This lesson is the eleventh of 14 in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. From brainstorming together to prioritizing your goals, there’s a lot you have to keep in mind when creating objectives with your employees. This lesson will help you set goals that are realistic yet challenging so that you and your team can grow and succeed. | BizLibrary |
| The Rookie Manager: Slaying the Paperwork Dragon | Welcome to “The Rookie Manager: Slaying the Paperwork Dragon,” a video lesson that explains several best practices you can apply to manage your paperwork efficiently. This lesson is the ninth of 14 in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. As a manager, you have a lot on your plate, and you don’t want to be overwhelmed by paperwork on top of everything else. By following tips like purging unneeded documents and writing boilerplate templates, you’ll be able to become more organized and optimize your time. (Keywords: administrative work, administration, papers, recycling, efficiency) | BizLibrary |
| The Rookie Manager: Team Meetings | Welcome to “The Rookie Manager: Team Meetings,” a video lesson meant to help new managers conduct an impactful first meeting with their team and lead effective ones thereafter. This is the final of 16 in the “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. The first meeting with your new team can be a little intimidating, but with the best practices in this lesson, new managers will make a great first impression and start things off on the right foot. Plus, this lesson also describes what you should do for every meeting that follows to make sure you’re building a cohesive and effective team. | BizLibrary |
| The Rookie Manager: Terminating Employees | Welcome to “The Rookie Manager: Terminating Employees,” a video lesson intended to provide guidelines for letting employees go professionally and with compassion! This is the final of 14 in the “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. No one wants to be a manager just so they can fire other people. However, with great power comes great responsibility. So, if you find yourself in the position in which you need to let someone go, you need to make sure you know how to do so respectfully and legally…and this lesson will help you do just that! | BizLibrary |
| The Rookie Manager: The Decision-Making Process | Welcome to “The Rookie Manager: The Decision-Making Process,” a video lesson intended to provide steps for making decisions confidently. This lesson is the tenth of 14 in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. First, this lesson covers four main types of decision-making processes. Then, it goes through steps for making decisions collaboratively. It ends with some overarching advice about how to make decisions successfully as a new manager. (Keywords: command, delegation, consensus, collaboration) | BizLibrary |
| The Rookie Manager: What NOT to Do as a New Manager | Welcome to “The Rookie Manager: What NOT to Do as a New Manager,” a video lesson intended to explain common mistakes of managers and how to avoid them. This lesson is the third of five in “The Rookie Manager” video course meant to help you understand your role as a new leader and effectively manage your employees. When you first begin your new job as manager, it’s critical to start off on the right foot. To help you do that, you need to understand certain basic do’s and don’ts. For instance, you should be present and involved but not a micromanager for your employees. By learning the common mistakes new managers make, you’ll be better equipped to avoid making them yourself. | BizLibrary |
Personal and career development
| Course Name | Description | Partner |
|---|---|---|
| 10 Benefits of Daily Routines | Welcome to the ’10 Benefits of Daily Routines’ video lesson meant to describe how having a routine can make your life better. This lesson is the first of three in the ‘Creating an Effective Daily Routine’ video course meant to explain how to add structure to your day to improve your organization and productivity. From this lesson, learners will see how routines can help you develop good habits, attain greater efficiency, and reduce your stress levels. If you follow your routine, you will see dramatic improvements in your lifestyle, mental health, and work performance. | BizLibrary |
| 10 Habits for a Meaningful Life | Discover the ten most powerful habits for living a meaningful life | BizLibrary |
| 10 Habits for a Meaningful Life: Embolden Yourself to Take More Risks | Learn to take more risks with eight emboldening strategies | BizLibrary |
| 10 Habits for a Meaningful Life: How to Bring More Awe Into Your Life | Define what awe is and identify four easy, everyday ways to bring more awe, and thus more meaning, into your life. | BizLibrary |
| 10 Habits for a Meaningful Life: How to Embrace a Continual Learning Mindset | Make a habit of continual learning with the 4 C's of Learning | BizLibrary |
| 10 Habits for a Meaningful Life: How to Foster Greater Significance | Learn the Six for Significance: six time-tested, research-backed veins of impact you can mine to bring greater significance to your work and life | BizLibrary |
| 10 Habits for a Meaningful Life: How to Leave a Legacy at Work and in Life | Learn what legacy is and how to deepen the legacy you leave behind with the Five Footprints of Legacy | BizLibrary |
| 10 Habits for a Meaningful Life: How to Reclaim Your Sense of Control | Learn how to reclaim your sense of personal power and control with the Power Grid | BizLibrary |
| 10 Habits for a Meaningful Life: How to Set Meaningful Goals | Learn how to set meaningful goals with the Cascading Goal System | BizLibrary |
| 10 Habits for a Meaningful Life: How to Stay Positive-Minded | Learn how to keep a positive mindset with The Plus Sign tool | BizLibrary |
| 10 Habits for a Meaningful Life: One-Minute Habit for Cultivating Gratitude | Learn a powerful habit for cultivating gratitude that takes only one minute a day to practice | BizLibrary |
| 10 Habits for a Meaningful Life: The Power of Purpose and How to Find It | Learn what purpose is and how to find it with the Ten Purpose Power Questions | BizLibrary |
| 10 Habits for a Meaningful Life: Why Meaning Matters | Define the meaning of the word "meaning" and make the case for why meaning is so important | BizLibrary |
| 10 Ways to Enhance Your Cognitive Flexibility | Welcome to the “10 Ways to Enhance Your Cognitive Flexibility” video lesson created as a guide for viewers to become more cognitively flexible. This lesson is part of a mini-series on cognitive flexibility, which introduces learners to the topic and informs them on how to increase their own cognitive flexibility. In this lesson, viewers will learn about the actions they can take in order to take control over the way they think and work. | BizLibrary |
| 12 Habits of Highly Productive People | Welcome to the “12 Habits of Highly Productive People” video course! This course teaches you the twelve most powerful habits that highly productive people adhere to to maximize the quantity, efficiency, and effectiveness of their output. More specifically, you’ll learn how to use the top prioritization tools and how to spend time on what maximizes your impact. You learn to challenge assumptions that keep you stuck and embrace fluid workloads. You’ll discover how to stay focused on the task at hand and on what matters. You’ll learn a powerful time management tool and how to delegate with discipline and overcome overthinking. You’ll also discover how to stop perfectionism and procrastinating, and even how to ask for help. Make a habit of being your most productive self with this crisp course. | BizLibrary |
| 12 Habits of Highly Productive People: Challenge Assumptions That Keep You Stuck | Welcome to the “Challenge assumptions that keep you stuck” lesson, meant to teach how to challenge counter-productive assumptions you’re making and replace them with more empowering thoughts. This is the fourth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be inspired to list the assumptions holding back their productivity and to explore alternative ways to think to unlock maximum productivity. | BizLibrary |
| 12 Habits of Highly Productive People: Embrace Fluid Workloads | Welcome to the “Embrace fluid workloads” lesson, intended to teach how to think of one’s workload in a fluid versus fixed manner (how to think of an “Accordion” versus a “Trash Compactor” when it comes to your workload). This is the fifth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be able to stop assuming their workload is always additive, that is, that every new piece of work just goes on top of the pile, with the pile never shrinking unless you complete something to lessen the load. | BizLibrary |
| 12 Habits of Highly Productive People: Excel at Time Management | Welcome to the “Excel at time management” lesson, meant to teach the Glass Jar Exercise for time management. This is the eighth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be inspired to use the exercise to maximize how they use their workday. | BizLibrary |
| 12 Habits of Highly Productive People: How to Ask for Help | Welcome to the “How to ask for help” lesson, which teaches the HANDS method of asking for help. This is the thirteenth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be emboldened to ask for help in a manner that will yield the desired outcome. | BizLibrary |
| 12 Habits of Highly Productive People: How to Delegate with Discipline | Welcome to the “How to delegate with discipline” lesson, which teaches the principles for delegating work effectively, including how to create an Agreement for Autonomy. This is the ninth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be inspired to delegate with discipline in a way that has the intended effect. | BizLibrary |
| 12 Habits of Highly Productive People: How to Overcome Overthinking | Welcome to the “How to overcome overthinking” lesson, which teaches the “3C Approach” for stopping the unhelpful habit of overthinking everything. This is the tenth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be able to overcome unproductive overthinking. | BizLibrary |
| 12 Habits of Highly Productive People: How to Stay Focused on the Task at Hand | Welcome to the “How to stay focused on the task at hand” lesson, intended to teach learners how to buckle down and focus on the task at hand (using the “Mental Spotlight” exercise). This is the sixth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be able to dramatically increase their focus on what they’re working on. | BizLibrary |
| 12 Habits of Highly Productive People: How to Stay Focused on What Matters | Welcome to the “How to stay focused on what matters” lesson, intended to teach the acronym POWER to maintain focus on five key things that will help you stay focused on what matters. This is the seventh of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be inspired to use the acronym to reclaim their personal power and stay focused on what matters most. | BizLibrary |
| 12 Habits of Highly Productive People: How to Stop Perfectionism | Welcome to the “How to stop perfectionism” lesson, which teaches the “Move-Forward Menu,” six strategies for moving past perfectionism toward forward progress. This is the eleventh of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be able to stop perfectionism in its tracks. | BizLibrary |
| 12 Habits of Highly Productive People: How to Stop Procrastinating | Welcome to the “How to stop procrastinating” lesson, which teaches the “Principles of Procrastination Prevention.” This is the twelfth of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be able to put an end to procrastination – without delay. | BizLibrary |
| 12 Habits of Highly Productive People: Make a Habit of Being Highly Productive | Welcome to the “Introduction – make a habit of being highly productive” lesson, intended to introduce the learner to the importance of having the right productivity habits and to outline what twelve specific productivity habits will be learned throughout the course. This is the first of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing, learners will be inspired to dig into the course to develop these habits. | BizLibrary |
| 12 Habits of Highly Productive People: Prioritize by Using the Top Prioritization Tools | Welcome to the “Prioritize by using the top prioritization tools” lesson, intended to share three of the top prioritization tools that highly productive people make a habit of using (the Urgent-Important Matrix, the PIE method, and the timesquaring method). This is the second of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be inspired to use the three top productivity tools. | BizLibrary |
| 12 Habits of Highly Productive People: Spend Time on What Maximizes Your Impact | Welcome to the “Spend time on what maximizes your impact” lesson, meant to teach how to conduct an Impact Inventory to prevent overloading your brain with a swirl of thoughts, emotions, worries, and To-Do tasks. This is the third of 13 lessons in the “12 Habits of Highly Productive People” course, which provides viewers with a complete toolkit of powerful habits to maximize their success-bringing productivity. After viewing this lesson, learners will be able to focus on worries they can do something about, and on getting the few tasks done that will make an impact on the things that matter. | BizLibrary |
| 15 Laws of Growth | The 15 Laws of Growth Online Class is a 15-lesson virtual class with leadership expert Dr. John C. Maxwell, who has had proven success helping millions of people within leadership, people development, and self-development. This online class is an immersive experience into The 15 Invaluable Laws of Growth and explores the foundational principles that guide successful people. Each session will include a video lecture from John and feature practical application videos to show you how the principles you learn are applicable to your business, as well as tips and tricks on growing your organization. | BizLibrary |
| 20 Clever Ideas for Stopping Interruptions at the Office | An overflowing inbox … a mountain of papers … a team needing feedback … and a packed calendar—can you get it all done? Not if people keep interrupting you! You’ve got to find ways for stopping interruptions before you go crazy. | BizLibrary |
| 3 Steps to Critical Thinking | With many people’s tendency to think uncritically, Eve Ash asks Peter Quarry to explain how critical thinking is developed. Peter tells Eve that recognizing and switching off emotions is the first step. This entails understanding how one feels and considering an alternate response. Then it’s important not to jump to conclusions: seek the facts and more evidence before responding. Peter recommends rising above the usual “win-lose” approaches to a problem. There might be other solutions if parties calm down first before examining a broader range of possibilities. Be willing to look beyond the ideas and information that merely to confirm the view you already have. | BizLibrary |
| 4 Career Enhancers | In this video, 4 Career Enhancers, psychologists Peter Quarry and Eve Ash provide excellent strategies to immediately to galvanize your career and job prospects. This is critical for those who want to develop their careers, change jobs or feel anxious about the future of their current job. In challenging times, having a satisfying career seems harder than ever. You really have to work at it, especially if you are looking for a new job or want to stand out in your team or organization. Your profile is a living document, a record of who you are and what you're doing. No matter which stage of work life you're in, you will always be ready to enhance your earning and vocational prospects when you energize your profile, extend your network, enrich your skillset and have a plan B. | BizLibrary |
| 4 Ways to Build Accountability | Peter Quarry says accountability has two aspects: who you are accountable to and what you are accountable for. Being accountable is willingness to accept responsibility for performance, engaging in discussion and acting on suggestions for improvement. Learn how to enhance personal and group accountability, with Peter Quarry and Eve Ash’s suggestions including 360 degree accountability, accurate information, being collaborative and agreeing on remedial action. This content is also translated in Spanish. | BizLibrary |
| 4 Ways to Develop Your Critical Thinking | This video, 4 Ways to Develop Your Critical Thinking, will help you develop one of the most sought after skills at work. Critical thinking exposes you to a wider range of views, helps you question yourself and others, examines orthodoxies and their consequences, and enhances problem-solving and independence. Employers are increasingly valuing people who are able to think critically – to understand information and use it to make logical decisions. In this video, psychologists Peter Quarry and Eve Ash provide practical strategies to collect and use data effectively, minimize your own biases, constructively and respectfully assess information and opinions and avoid being manipulated or falling into groupthink. | BizLibrary |
| 5 Principles for Successful Event Planning | Welcome to the “5 Principles for Successful Event Planning” video lesson intended to inform the viewer about the vision and skills necessary for event planning. This lesson clarifies the purpose of planning an event and focuses on the five event design principles through which the viewer can frame their vision process. Finally, the lesson also tells viewers about the necessary personal skills that good event planners possess. | BizLibrary |
| 9 Easy Ways to Be Smarter Every Day | Research shows that how we approach situations and how we feed our brains can significantly improve our mental horsepower. As part of an ongoing drive to be better every day, this lesson explores actions and habits that we can develop for daily improvement of our mental capacities and readiness. These ideas include mental, social, and physical concepts that contribute to our brain power. This lesson will help you understand that you CAN get smarter, learn that doing so shouldn’t be complicated or stressful, and provide important ideas that you might add to your daily routine. | BizLibrary |
| A Guide to Whistleblowing | The decision to blow the whistle on troubling practices is best answered through Peter Quarry’s five questions. Seek advice from an independent source in determining the best path forward. | BizLibrary |
| A Workplace Free of Negativity | We will learn why an employee may act in a negative manner. We will learn how to recognize common behavior issues. We will learn how to create a positive attitude. | BizLibrary |
| ABLE High Achiever | ABLE High Achiever is a video analyzing high achievers as resourceful and capable people who make things happen. They handle projects at short notice, jump at challenges and deliver quality. They are hardworking and they make a positive difference. They turn goals into accomplishments and have a winning mentality. In this video, psychologist Eve Ash explains how we can become high achievers, through Accomplishments, Belief, Learning and Energy (ABLE). | BizLibrary |
| Accountability Overview | Welcome to the “Accountability Overview” video lesson intended to describe how to be accountable within your organization. This lesson begins by defining accountability in terms of what it means to be an accountable individual and what it means for an organization to hold its employees accountable. After learning the seven accountability skills that lead to business success, the viewer will also go through ten action steps to become a more accountable employee. | BizLibrary |
| Achieving Mindfulness at Work (Part 1 of 2): The Case for Mindfulness | Welcome to the “The Case for Mindfulness” video lesson intended to provide basic information on being mindful. This video lesson is the first of two in the “Achieving Mindfulness at Work” series, which explains how to be a more mindful and productive member of the workforce. In this lesson, viewers will review the problem of partial attention at work and learn what mindfulness is. Ultimately, learners should understand, generally, what it takes to be more mindful at work. | BizLibrary |
| Achieving Mindfulness at Work (Part 2 of 2): Elevating Your Workplace Mindfulness | Welcome to the “Elevating Your Workplace Mindfulness” video lesson meant to provide actionable tips for becoming more mindful at work. This video lesson is the second of two in the “Achieving Mindfulness at Work” series, which explains how to be a more mindful and productive member of the workforce. During this lesson, learners will explore several options for improving their mindfulness at work and, consequently, their health, happiness, job satisfaction, productivity, and engagement. In the end, viewers should understand that they must take good care of their body and their mind to increase their mindfulness at work. | BizLibrary |
| ADAPT to Change | "ADAPT to Change is designed to help learners confronted with challenging changes to use a positive attitude and strategy to adapt and thrive. Once this video is completed you will have learned to ADAPT to help make difficulties easier to manage. In this video, psychologist Eve Ash showed that practicing skills of adaptation is a better way for managing reactions to change. You will have learned to accept what you cannot control, and define the problem by examining the facts. This helps you to adjust to the situation so you can plan a pathway forward with the facts you’ve assembled. Then you can thrive in creative ways and help others to do so as well." Updated in 2020 | BizLibrary |
| Addressing Workplace Dysfunctions | Welcome to the "Addressing Workplace Dysfunctions" video course meant to teach learners how to recognize and resolve dysfunctions in the workplace -- and in life. This course, which comprises four video lessons, covers basic information about dysfunctions and provides everyday examples that the learner can easily relate to. Specifically, it discusses common organizational and personal dysfunctions that people often experience. Finally, this course offers strategies for effectively dealing with dysfunctions when they occur. | BizLibrary |
| Addressing Workplace Dysfunctions (Part 1 of 4): Understanding Dysfunctions | Welcome to the "Understanding Dysfunctions" video lesson meant to teach learners the fundamentals of dysfunction. This video lesson is the first of four in the "Addressing Workplace Dysfunctions" video course, which conveys how to recognize and resolve dysfunctions in the workplace -- and in life. In this lesson, viewers will learn the definition and characteristics of dysfunction and see how dysfunction can occur not only within the body, but also in behaviors, relationships, and systems. Learners will also reflect on various examples of dysfunctions that occur in everyday life. | BizLibrary |
| Addressing Workplace Dysfunctions (Part 2 of 4): Identifying Organizational Dysfunctions | Welcome to the "Identifying Organizational Dysfunctions" video lesson meant to highlight common workplace dysfunctions learners should be alert for. This video lesson is the second of four in the "Addressing Workplace Dysfunctions" video course, which conveys how to recognize and resolve dysfunctions in the workplace -- and in life. In this lesson, viewers will consider dysfunctions that frequently occur in the workplace and learn why each example is dysfunctional. The content of this lesson should prompt learners to discuss dysfunctions that occur in their own organization and/or team. | BizLibrary |
| Addressing Workplace Dysfunctions (Part 3 of 4): Recognizing Relationship Dysfunctions | Welcome to the "Recognizing Relationship Dysfunctions" video lesson meant to point out typical relationship dysfunctions that occur in and out of the workplace. This video lesson is the third of four in the "Addressing Workplace Dysfunction" video course, which conveys how to recognize and resolve dysfunctions in the workplace -- and in life. In this lesson, learners will consider examples of relationship dysfunctions at work, as well as dysfunctional behaviors that perpetuate those dysfunctions. Ultimately, viewers will realize that there are three common factors to most relationship dysfunctions: people are self-centered, they don't productively respond to problems, and they don't address issues when they occur. | BizLibrary |
| Addressing Workplace Dysfunctions (Part 4 of 4): Strategies for Resolving Relationship Dysfunctions | Welcome to the "Strategies for Resolving Relationship Dysfunctions" video lesson meant to convey key tips for effectively dealing with relationship dysfunctions in the workplace. This video lesson is the last of four in the "Addressing Workplace Dysfunctions" video course, which conveys how to recognize and resolve dysfunctions in the workplace -- and in life. In this lesson, viewers will learn what workplace dysfunctions have in common, as well as how to have the right attitude about dysfunctions. In the end, learners should feel reasonably confident in their ability to successfully resolve dysfunctional situations. | BizLibrary |
| Advancing Your Career | Join subject matter expert Craig Robbins as he outlines how individuals can take their professional growth to the next level. Whether you're seeking a promotion, a change in direction, or improving business skills, this series provides actionable tips, expert advice, and inspiring stories to help you reach your goals. | BizLibrary |
| Advancing Your Career: Career Advancement Model | In this video, Craig Robbins outlines the key concepts and strategies for advancing your career from a career model designed by expert career coaches. | BizLibrary |
| Advancing Your Career: Core Elements and How to Create a Resume | In this video, Craig Robbins outlines the core elements you need to be successful in making your career transition happen. He also examines the essential components of a resume and how to make your resume stand out. | BizLibrary |
| Advancing Your Career: How to Discuss and Negotiate Compensation | In this video, Craig Robbins examines how to discuss and negotiate compensation effectively and confidently using various negotiation strategies. | BizLibrary |
| Advancing Your Career: How to Discuss and Negotiate Compensation- Making a Counter Offer | In this video, Craig Robbins explores why it's important to negotiate your salary and how to confidently and professionally approach counter offers during salary negotiations. | BizLibrary |
| Advancing Your Career: How to Discuss and Negotiate Compensation- Setting a Range | In this video, Craig Robbins examines the importance of setting a salary range during the negotiation process and explores what factors you should consider when determining a salary range. | BizLibrary |
| Advancing Your Career: How to Prepare for a Job Interview | In this video, Craig Robbins outlines how to prepare for a job interview using the four fundamental interview areas and how to prepare for and answer common interview questions to make a great first impression. | BizLibrary |
| Advancing Your Career: How to Prepare for a Job Interview - Difficult Questions | In this video, Craig Robbins outlines how to prepare for difficult questions in a job interview and explores how to research the company and the role, anticipate challenging questions, and develop thoughtful responses. | BizLibrary |
| Advancing Your Career: How to Prepare for a Job Interview - Questions to Ask Interviewers | In this video, Craig Robbins explores how to prepare thoughtful and insightful questions to ask the interviewer that will demonstrate an interest in the role and the organization and provides several examples. | BizLibrary |
| Advancing Your Career: How to Structure a Resume - Contact Info & Header | In this video, Craig Robbins examines the essential elements of a well-structured resume, including headings, a professional title, contact information, and more. | BizLibrary |
| Advancing Your Career: How to Structure a Resume - Core Competencies & Experience | In this video, Craig Robbins examines how to effectively communicate your professional work experience, core competencies, and technical skills on your resume. | BizLibrary |
| Advancing Your Career: How to Structure a Resume - Education & Recap | In this video, Craig Robbins examines how to present your education history clearly and concisely, including any relevant coursework, degrees, certifications, and more, and how many pages your should use for your resume. | BizLibrary |
| Advancing Your Career: How to Tailor a Resume to a Job Description | In this video, Craig Robbins examines how to tailor your resume to specific jobs by identifying the key requirements and responsibilities listed in a job description and how to use your resume to highlight your relevant achievements and accomplishments in a way that demonstrates your suitability for the position. | BizLibrary |
| Advancing Your Career: How to Write a Cover Letter | In this video, Craig Robbins examines how to craft a compelling cover letter by understanding the importance and purpose of a cover letter while highlighting relevant skills and experience to help your cover letter stand out to potential employers. | BizLibrary |
| Advancing Your Career: Introduction - Exploring Internal and External Opportunities | In this video, Craig Robbins defines external and internal career transitions and how they can take your professional journey to the next level. | BizLibrary |
| Advancing Your Career: Job Search Strategies | In this video, Craig Robbins explores four effective job search strategies that can help you increase your chances of finding a job and advancing your career. | BizLibrary |
| Advancing Your Career: Planning Your Career | In this video, Craig Robbins examines the steps and strategies you need to create a successful career plan and build the career of your dreams. | BizLibrary |
| An Employee's Guide to 360 Surveys | Welcome to the “An Employee’s Guide to 360 Surveys” course designed to teach employees about the use of 360 reviews in their organization. This course, comprising three lessons, explains how 360 surveys are utilized in an organization and how employees can successfully participate in the process. Employees will be given an overview of how the review works, what it is, and why it’s useful in the first lesson. In the second lesson, learners will be taught tips for receiving feedback from the surveys with appreciation rather than as criticism. And in the final lesson, viewers will understand the review process and learn how to take a more mindful approach when giving others feedback with the survey. | BizLibrary |
| An Employee's Guide to 360 Surveys: Being a Mindful Reviewer | Welcome to the “Being a Mindful Reviewer” lesson where viewers will understand the review process and learn how to take a more mindful approach when giving others feedback with the survey. This lesson is the final of three in the “An Employee’s Guide to 360 Surveys” course, which explains how 360 surveys are utilized in an organization and how employees can successfully participate in the process. This lesson briefly explains the different reviewer group types, how reviewers are chosen, and tips for being in the reviewer seat. By the end of this experience, employees will be able to use these tips as a guide to be a more thoughtful rater during the 360 survey process. | BizLibrary |
| An Employee's Guide to 360 Surveys: Finding Positivity in Your Results | Welcome to the “Finding Positivity in Your Results” lesson where learners will be given tips for receiving feedback from 360 surveys with appreciation rather than as criticism. This lesson is the second of three in the “An Employee’s Guide to 360 Surveys” course, which explains how 360 surveys are utilized in an organization and how employees can successfully participate in the process. After this lesson, viewers will walk away with six benefits of receiving feedback from the surveys in order to be improved contributors in their organizations. | BizLibrary |
| An Employee's Guide to 360 Surveys: How It Works | Welcome to the “How It Works” lesson where employees will be given an overview of what a 360 survey is, how the review process works, and why it’s useful. This lesson is the first of three in the “An Employee’s Guide to 360 Surveys” course, which explains how 360 surveys are utilized in an organization and how employees can successfully participate in the process. After viewing, learners will gain an overall understanding of the use of 360 surveys and be one step closer to being a well-informed participant. | BizLibrary |
| Answer Tough Interview Questions | Answer Tough Interview Questions is a video that prepares you for challenging interview questions. A job interview is always nerve-wracking, no matter how many times you’ve done this. In this video, psychology expert Peter Quarry offers ways to address tough questions during job interviews, positively and properly. The Answer Tough Interview Questions video will help you build confidence by answering interview questions with specific examples, constructive approaches, thorough research and demonstration of resilience. | BizLibrary |
| Anticipate and Solve Problems Proactively | Be one step ahead—solve problems before they even surface. Build your ability to anticipate challenges, assess risks early, and take strategic action with confidence. Strengthen your decision-making and develop a proactive mindset that keeps you calm, prepared, and in control. Navigate change by staying alert to what's coming, not just what's happening. Gain the tools to tackle issues before they escalate. | BizLibrary |
| Anticipate and Solve Problems Proactively: Solve Problems with Confidence | Think fast or think slow? Learn when to trust your instincts and when to slow down for smarter problem-solving. | BizLibrary |
| Anticipate and Solve Problems Proactively: Spot Challenges Before They Happen | Learn how to think a few steps ahead. Spot and prevent problems before they happen with a simple, powerful problem-solving technique. | BizLibrary |
| Anticipate and Solve Problems Proactively: Think Ahead | Don't just hope for the best- plan for the worst. Learn how to use If-Then Planning to handle problems before they happen. | BizLibrary |
| Anticipate Problems Before They Happen | Gain the tools to foresee challenges and mitigate risks before they arise. This course focuses on proactive problem-solving, scenario planning, and preparing for potential roadblocks. | BizLibrary |
| Anticipate Problems Before They Happen: Build a Risk Grid to Prepare, Not Panic | Visualize and prepare for potential risks using a 2x2 Risk Grid that maps likelihood and impact. | BizLibrary |
| Anticipate Problems Before They Happen: Detect Signals of Change | Learn to spot faint signals of disruption before they escalate. Use foresight to act early and build resilience. | BizLibrary |
| Anticipate Problems Before They Happen: Prevent Failure Before Launch | Run a pre-mortem to imagine and address failure before it happens—building more resilient strategies. | BizLibrary |
| Apply LOGIC | Apply LOGIC is a video in which psychologist Eve Ash explains a five-step approach called LOGIC as a clear and sensible process for finding the right solutions. It’s all about critical thinking. We can all feel overwhelmed at times by a problem that seems insurmountable, or a big issue we are unsure how to tackle. LOGIC is a process of critical thinking that enables a more systematic approach to solving problems. When you are confronted by tricky issues or complex problems use Eve Ash's simple formula to help with the process: List, Obtain, Generate, Identify and Confirm. | BizLibrary |
| Art of Authenticity | "The Art of Authenticity," based on the best-selling and award-winning book by Dr. Karissa Thacker, is a micro-learning performance support tool that can transform you and your team to achieve higher levels of engagement and productivity. Key training points include understand the definition of “authenticity” at work; learn why authentic behavior is important for success today; discover why your quirks can actually be positive attributes; uncover the secrets of your various “selves”; learn how to balance and process input from your team; find out how to encourage others to be more open and transparent; learn how to have “honest conversations”; and more! | BizLibrary |
| Art of Authenticity (Part 1 of 7): Introduction -- Becoming a More Authentic Leader | This module will help you begin your journey toward becoming a more authentic leader and identify how to make signature contributions by celebrating your quirks, experimenting constantly, embracing your weaknesses, and finding meaning in your work. | BizLibrary |
| Art of Authenticity (Part 2 of 7): Selves Awareness: Being Your Selves With Skill | This module covers the most fundamental component of authenticity: Selves Awareness. You will learn how the roles we fill reflect three distinct selves: Real Self, Ought Self, and Ideal Self. | BizLibrary |
| Art of Authenticity (Part 3 of 7): Art Naturally: Managing Multiple Selves | This module teaches how to manage your multiple selves and use them in a variety of situations. The benefits of using self-monitoring are introduced along with tips on employing characteristic adaptations and experimenting with your free traits. | BizLibrary |
| Art of Authenticity (Part 4 of 7): Balancing Act | This module will cover the skill of balanced processing, blending your own thought process with the thought processes of others as well as resisting the natural tendency to be biased toward your own view. | BizLibrary |
| Art of Authenticity (Part 5 of 7): Total Transparency: Best Practices or Myth? | This module will help you navigate the dual ethical minefields of honesty and transparency in the workplace. Can you be both authentic and careful about what you say? | BizLibrary |
| Art of Authenticity (Part 7 of 7): Psychological Guardrails: Stay Focused on Your Values | This module will explore ways you can keep focused on your values and put them into practice when making important decisions. It will help you understand how psychological guardrails make sure you stay on the path toward the commitments you make. | BizLibrary |
| Ask Behavioral Interview Questions | Ask Behavioral Interview Questions is a video to develop skills for asking behavioral questions to find out how a candidate copes in particular situations. The interviewer explores how the candidate dealt with problems in the past as a guide to how they’ll handle challenges in the new job. The Ask Behavioral Interview Questions video provides four key behavioral questions that should be asked. You will learn to use behavioral interview questions to determine a candidate’s ability to cope with challenges, stress, new experiences and resolve disagreements. | BizLibrary |
| Asking for a Pay Rise | Be prepared – research salaries and review your accomplishments; Request a meeting – to discuss your job and your pay; Be positive and talk with pride your achievements; Follow up and be willing to negotiate; Consider alternative ways forward if the answer is no; | BizLibrary |
| Awkward! Social Cues You Shouldn’t Miss | Welcome to “Awkward! Social Cues You Shouldn’t Miss,” a video lesson dedicated to teaching learners how to accurately interpret and send verbal and nonverbal signals during their social interactions. In this one-off lesson, viewers become familiar with key elements used in social interactions—posture, eye contact, touch, voice, etc. Ultimately, learners should be able to minimize awkward moments at work by better handling their social cues. (Keywords: emotional intelligence, communication, nonverbal communication) | BizLibrary |
| Be a Forward Thinker | Be proactive – moving forward; not remaining stuck in the past; Be curious – learning, exploring and diversifying your information sources; Practice strategic foresight – anticipating developments in your work and industry; Create a vision for the future that lets you move forward along your own path; | BizLibrary |
| Be a GEM | Be a GEM is designed to help learners develop three key leadership qualities that will strengthen any team and build respect for the ‘GEM’. While GEMS are all too rare in our working lives, we very quickly know them when we see them. Psychologist Eve Ash explains how you can be a GEM in the workplace and create value wherever you go. Once this video is completed you will have learned the three GEM qualities. They are the GIVERS - people who go above and beyond the call of duty because they thrive on giving their best. They ENHANCE mundane tasks and frequently ignite new ideas and approaches. Above all, they inspire and MOTIVATE everyone to do their best, often by sheer example. | BizLibrary |
| Be a Hero | There are four ingredients that add up to becoming a HERO in the workplace. Psychologist Eve Ash takes us through the necessary qualities of being Honest (someone who says what they think, gives feedback and honest criticism) and Ethical (does the right thing for the team, the organization and the community). They are Respectful – polite, interested and caring, no matter what experience, culture or nationality they encounter. And they are Optimistic – not dampening others’ ideas, instead looking for opportunity. | BizLibrary |
| Becoming a Coachable Employee | Welcome to the “Becoming a Coachable Employee” video lesson meant to help you understand what coaching is and how you can develop a positive coaching relationship with your manager. Receiving constructive criticism can be difficult, but responding gracefully and productively to feedback is essential for demonstrating your value as an employee. From this lesson, you’ll learn about the benefits of being coachable as well as how to begin the coaching process. Then, this lesson covers how employees should and should NOT behave during and after a coaching conversation. After completing this lesson, employees will understand how to remain coachable throughout their career. | BizLibrary |
| Becoming a Coachable Employee (Manufacturing) | Welcome to the “Becoming a Coachable Employee (Manufacturing Version)” video lesson meant to help you understand what coaching is and how you can develop a positive coaching relationship with your manager. Receiving constructive criticism can be difficult, but responding gracefully and productively to feedback is essential for demonstrating your value as an employee. From this lesson, you’ll learn about the benefits of being coachable as well as how to begin the coaching process. Then, this lesson covers how employees should and should NOT behave during and after a coaching conversation. After completing this lesson, employees will understand how to remain coachable throughout their career. | BizLibrary |
| Becoming a Leader Without Being a Manager | Welcome to “Becoming a Leader without Being a Manager,” a video lesson dedicated to helping learners lead informally within their organization—even if their position doesn’t inherently give them authority. This one-off lesson begins by highlighting the three things one needs to lead: a network, competence, and influence. Then, it provides actionable tips for learners to develop their leadership skills regardless of their place on the organizational chart. Ultimately, viewers should understand that leadership isn’t dependent on job title; all they need to do is apply the tips they learned from this lesson! | BizLibrary |
| Becoming an Asset: Understanding Your Company | Welcome to the topic of becoming an asset! This video lesson, "Understanding Your Company," describes how learning about your organization can make you a more valuable employee and advance your career. In this lesson, learners will become familiar with a process for becoming more knowledgeable about their organization. They will also learn how to study their organization’s website, find external information regarding their organization, and utilize internal information they receive from their organization. In the end, learners should be well prepared to start learning more about their company! | BizLibrary |
| Becoming an Asset: Understanding Your Industry | Welcome to the topic of becoming an asset! This video lesson, "Understanding Your Industry," explains how to supplement your career by learning more about your organization’s industry. In this lesson, viewers will learn how to identify the industry they’re in and segment that industry. In addition, they will discover questions to ask about their industry and their competitors. Finally, learners will receive sources for seeking out additional industry information. Ultimately, learners should be armed with the tools necessary to increase their understanding of their industry -- to their benefit and their organizations! | BizLibrary |
| Being an Ally at Work: 10 Tips to Live By | Welcome to the “Being an Ally at Work: 10 Tips to Live By” video lesson created to educate viewers on what it takes to become an exceptional ally. This lesson defines what it means to be an ally and why it’s important in the modern workforce. Learners will experience 10 ways they can actively practice allyship in their everyday life, from being respectful to standing up for what’s right and much more. Ultimately, viewers will be better positioned to act as an ally in their workplaces. (Keywords: allyship, privilege, racism, sexism, LGBTQ, gaslighting) | BizLibrary |
| Being Resilient, No Matter What | Welcome to the "Being Resilient, No Matter What" video lesson meant to help viewers build resilience, which is how well a person can adapt to the events in their life. This lesson teaches qualities of resilient people, such as being self-assured and welcoming change. Then, viewers will learn eight strategies to improve your resilience, such as becoming more self-aware, having a positive outlook, and being flexible. Ultimately, learners should have applicable, simple ways to start improving their ability to bounce back from hardships quickly, and with less stress. | BizLibrary |
| Being Your Authentic Self | Welcome to the “Being Your Authentic Self” video lesson meant to help you understand what it means to be authentic and how to embody the true you no matter where you are. First, this lesson defines authenticity and highlights why it’s important to be your authentic self. Then, it covers action steps that you can take to become more authentic, pursue your passions, and share those passions with others. It may be tough, but the payoff is great when you finally strip off your mask and become your authentic self! | BizLibrary |
| Best Practices for Knowledge Management | Welcome to the "Best Practices for Knowledge Management" series of video lessons meant to give learners the tools to effectively exchange ideas in the workplace and continuously improve practices at every level. This course comprises three video lessons and teaches viewers what best practices are, how to learn and share best practices, and how to resolve issues that block the sharing of best practices. | BizLibrary |
| Best Practices for Knowledge Management (Part 1 of 3): Understanding Best Practices | Welcome to the "Best Practices and Knowledge Management" series of video lessons meant to give learners the tools to effectively exchange ideas in the workplace and continuously improve practices at every level. This video lesson, "Understanding Best Practices," is the first of three. From this lesson, the viewer will learn the levels of best practices, as well as how to find best practices and manage knowledge. | BizLibrary |
| Best Practices for Knowledge Management (Part 2 of 3): Getting and Sharing Best Practices | Welcome to the "Best Practices and Knowledge Management" series of video lessons meant to give learners the tools to effectively exchange ideas in the workplace and continuously improve practices at every level. This video lesson, "Getting and Sharing Best Practices," is the second of three. In this lesson, the learner will receive a variety of effective tips on sharing and receiving knowledge and best practices in the workplace. | BizLibrary |
| Best Practices for Knowledge Management (Part 3 of 3): Removing the Blocks to Sharing Best Practices | Welcome to the "Best Practices and Knowledge Management" series of video lessons meant to give learners the tools to effectively exchange ideas in the workplace and continuously improve practices at every level. This video lesson, "Removing the Blocks to Sharing Best Practices," is the last of three. From this lesson, the learner will become familiar with common issues that block the sharing of best practices, as well as viable solutions for removing those blocks. | BizLibrary |
| Better Business Behavior | It’s a somewhat shocking truth about the working world that not everybody actually knows how the working world works. That’s not necessarily anyone’s fault, either; it’s not like there are any formal classes that show people how to act and think when it comes to their careers, and things that seem intuitive to veteran workers aren’t automatically obvious to everyone else. That’s where Better Business Behavior comes in. Designed for entry-level professionals (and the occasional seasoned veteran who needs a bit of a refresher), this training course is certain to have a positive impact on both attitude and productivity – and it will do it without boring anybody to death. Melting computers, shocking detective work, and possibly the best rap video in history all play their parts in making this one of the most entertaining training courses you’ll ever experience. So get ready to enjoy Better Business Behavior from The Jeff Havens Company, where we always provide serious solutions in a seriously funny way. Key Takeaways: The reasons that being on time to work actually does matter (hint: it’s not just because your boss is being obnoxious!) The difference between asking intelligent questions and display a lack of initiative How career advancement happens, and at what speed How and when to take time off of work This series consists of 5 videos and is approximately 20 minutes in length. This content is also translated in Spanish. | BizLibrary |
| Better Business Behavior: Be Careful What You Watch At Work! | This short course will drive home the importance of avoiding frivolous, inappropriate, or dangerous websites while working. Thankfully, we manage to illustrate this without showing anything frivolous, inappropriate, or dangerous. You’re welcome! This content is also translated in Spanish. | BizLibrary |
| Better Business Behavior: How (and When) to Take Time Off | While you are free to use your sick leave and personal time however you choose, there are still some basic rules to follow. There are also some things you can do that will almost certainly get you in trouble. This video will show you both of those! This content is also translated in Spanish. | BizLibrary |
| Better Business Behavior: How to Take Initiative | This video underscores the distinction between asking intelligent questions and being too dependent on the advice of others, and it also illustrates the right way to make decisions without any outside input. This is a challenging skill to master, which is why this is probably the most important career development video you’ll ever watch. This content is also translated in Spanish. | BizLibrary |
| Better Business Behavior: The Importance of Punctuality | Showing up on time might seem like a tiny thing, but it can have an outsized impact on how people perceive you. Fortunately, it’s a pretty easy thing to do. Just, you know, show up on time and…um…well, that’s about it. Thankfully, this video is more about why it matters than about how to accomplish it. We’re confident you can master that last part all by yourself. This content is also translated in Spanish. | BizLibrary |
| Better Business Behavior: Time Management | This video will highlight the subtle but important difference between being at work and being productive at work. You’ll also get a math lesson, learn some fascinating history, and hear one of the best raps ever performed in an office setting. Ready to see how we managed to do all of that in under 5 minutes? This content is also translated in Spanish. | BizLibrary |
| BizLibrary Learner Welcome Video | Welcome to the BizLibrary Learning Platform! This video will walk you through the basic Learner functionality within the system and teach you the ins and outs of how to make the most of your learning experience. | BizLibrary |
| Bridging the Empathy Disconnect | Welcome to the “Bridging the Empathy Disconnect” video lesson intended to highlight what NOT to do in your efforts to be empathetic at work. This video lesson is the second of two in the two-part “Empathy as a Soft Skill” series. Throughout this lesson, viewers consider two basic categories of non-empathetic people and learn how they miss the mark when it comes to empathizing with others. If learners understand where people often go wrong in showing empathy, they’ll be able to bridge the empathy gap and truly identify with the thoughts, feelings, and attitudes of others. | BizLibrary |
| Build a Winning Mindset: Bounce Back Mindset | Welcome to the “Bounce Back Mindset” lesson, intended to teach you how to build a mindset that can withstand obstacles and setbacks. This lesson is the second of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll learn the necessary pieces to build a mindset that helps you regain motivation after setbacks, including attitude adjustments and thought exercises. After viewing, you will be ready to bounce back and achieve your dreams. | BizLibrary |
| Build a Winning Mindset: Consistent Mindset | Welcome to the “Consistent Mindset” lesson, intended to help you break the habit of inconsistency. This lesson is the last of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll learn the benefits of being consistent, as well as how to approach your habits. After viewing, you’ll have a handful of helpful reminders and takeaways that will help propel you into your consistently productive future. | BizLibrary |
| Build a Winning Mindset: Exceptional Mindset | Welcome to the “Exceptional Mindset” lesson, intended to give you the tools necessary to reach beyond your expectations and accomplish more than you thought possible. This lesson is the sixth of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll learn that an exceptional mindset is a trait shared by all peak performers, as well as its benefits. After viewing, you’ll have a step-by-step process to get yourself out of mediocrity and into the exceptional. | BizLibrary |
| Build a Winning Mindset: Limitless Mindset | Welcome to the “Limitless Mindset” lesson, intended to expand on the idea of a growth mindset. This lesson is the fifth of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll learn what a growth mindset and a fixed mindset are, as well as the difference between fear and anxiety. After viewing, you’ll have some helpful tips and tricks to overcome anxiety and build a limitless mindset. | BizLibrary |
| Build a Winning Mindset: No Excuses Mindset | Welcome to the “No Excuses Mindset” lesson, intended to teach you a tried-and-true approach to excuses. This lesson is the fourth of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll learn the difference between a reason and an excuse, as well as some helpful techniques to motivate yourself. After viewing, you’ll have a list of steps to take to help yourself overcome excuses and do all that you want to do. | BizLibrary |
| Build a Winning Mindset: Opportunity Mindset | Welcome to the “Opportunity Mindset” lesson, intended to teach you how to approach change. This lesson is the third of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll be reminded that change is inevitable and encouraged to approach it with an open mind. You’ll learn the difference between wishing and hoping, and the difference between responses and reactions. After viewing, you will have a list of steps to complete that will build your opportunity mindset and set you up for your next success. | BizLibrary |
| Build a Winning Mindset: Positive Mindset | Welcome to the “Positive Mindset” lesson, intended to teach you how to build a strong foundation for your winning mindset. This lesson is the first of seven in the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you build the mindset necessary to achieve success. In this lesson, you’ll meet expert Roger Crawford. You will also learn why a winning mindset helps you achieve your goals and how to establish a baseline of positivity. After viewing, you will be better equipped to assess your self-talk and challenge your mindset. | BizLibrary |
| Build and Maintain Trust as a New Employee | Welcome to the “Build and Maintain Trust as a New Employee” lesson where you’ll learn the ins and outs of building and maintaining the trust of your coworkers as a new addition to the team. This lesson will cover what trust is, why it’s important to build and maintain, as well as some effective ways to prove your trustworthiness to your coworkers. By the end of this lesson, you’ll walk away feeling ready and prepared to tackle the task of being the new employee within any organization. | BizLibrary |
| BUILD Relationships | BUILD Relationships provides a clear process, BUILD, for establishing positive relationships for a successful sale, a collaborative team or a productive business. Building relationships is at the heart of everything we do, according to psychologist Eve Ash. There is more pleasure and value to be found in relationships that are built from the ground up. Once this video is completed you will have learned to implement the BUILD formula – begin with establishing rapport with the other person, understand what’s important to them, initiate engaging communication, listen with an open mind and discover new qualities – in them and in yourself. | BizLibrary |
| Build Resilience: Bounce Back Faster | Resilience is your greatest tool in overcoming setbacks and maintaining momentum. Discover strategies for bouncing back quickly, reframing challenges, and staying focused when things don’t go as planned. Develop techniques to build mental toughness, cultivate self-awareness, and harness stress as a tool for growth. Strengthen your ability to turn setbacks into comebacks. | BizLibrary |
| Build Resilience: Bounce Back Faster: Build a Resilient Mindset | Stop seeing failure as personal. Learn how to reframe setbacks as neutral data and bounce back faster with a resilient mindset. | BizLibrary |
| Build Resilience: Bounce Back Faster: Rebuild Confidence After a Setback | Confidence is built through action. Learn how Micro-Wins can restore momentum and rebuild confidence after a setback. | BizLibrary |
| Build Resilience: Bounce Back Faster: Turn Obstacles Into Fuel with a Comeback Mindset | Obstacles don't have to hold you back. Learn how to adopt a Comeback Mindset that turns challenges into fuel for growth. | BizLibrary |
| Build Trust and Credibility | Build Trust and Credibility is a video designed to help people build their trust and credibility – the jewels of increasing value in these opinionated, conflicted times. They are best demonstrated by a person’s expertise, consistency, reliability and ethical behaviors. Build Trust and Credibility is a video in which psychology expert Peter Quarry provides the elements necessary for building trust and credibility: knowing what you’re talking about, consistency of words and actions, civility and respect to others and accountability. | BizLibrary |
| Building Strategic Relationships | Welcome to our four-part video course on "Building Strategic Relationships." Strategic relationships focus on long-term personal benefits with an emphasis on career and personal development. This video course covers planning, launching, and expanding these valuable connections. In this video course, you will learn how to strategically start a relationship, provide valuable offerings to somebody, and also learn how to build effective relationships in which both parties benefit. | BizLibrary |
| Building Strategic Relationships (Part 1 of 4): Planning for Strategic Relationships | Strategic relationships focus on long-term personal benefits with an emphasis on career and personal development. This series of video lessons covers planning, launching, and expanding these valuable connections. The first video lesson in a series of four, "Planning for Strategic Relationships" introduces the goals and characteristics of a strategic relationship, explores the limitations and benefits of such relationships, and provides a roadmap for starting and progressing such an affiliation. | BizLibrary |
| Building Strategic Relationships (Part 2 of 4): What You Have to Offer | Strategic relationships focus on long-term personal benefits with an emphasis on career and personal development. This series of video lessons covers planning, launching, and expanding these valuable connections. The second video lesson in a series of four will help explore what you have to offer in a strategic relationship. It will also provide some valuable questions you can use to evaluate your current relationship with a person, and to best plan its further growth. | BizLibrary |
| Building Strategic Relationships (Part 3 of 4): Starting the Relationship | Strategic relationships focus on long-term personal benefits with an emphasis on career and personal development. This series of video lessons covers planning, launching, and expanding these valuable connections. The third video lesson in a series of four will guide you in the early stages of a strategic relationship—how to approach the person, what your first one-on-one conversation might be like, and how to ‘close the sale’ on the relationship. | BizLibrary |
| Building Strategic Relationships (Part 4 of 4): Tips for Strengthening the Relationship | Strategic relationships focus on long-term personal benefits with an emphasis on career and personal development. This series of video lessons covers planning, launching, and expanding these valuable connections. This is the final video lesson in a series of four. Once you’ve grasped the basics of strategic relationships, this lesson will deliver depth and detail that will help you build a strong, effective relationship in which both parties benefit. Relationships don’t happen by themselves: they need to be created, nurtured, and strengthened. This lesson will show you how. | BizLibrary |
| Building Your Future With the Organization | Welcome to "Building Your Future With the Organization"! This video lesson describes strategies for achieving long-term success and moving through the ranks at your organization. Viewers will learn the importance of recognizing their own vision, mission, and values, as well as how to convert their goals into plans. They will also receive tips for managing their career and becoming more promotable. | BizLibrary |
| Buried by Work? These Suggestions Will Dig You Out | Summer is almost here, which means vacation time for you and your co-workers. While vacations are great and necessary for maintaining sanity, they often increase your workload. Either you’re trying like mad to get ahead and clean your desk off for those two weeks you’re spending in the mountains or visiting grandma—or you’re covering for someone else who is gone (but probably NOT visiting your grandma, because that would be weird. | BizLibrary |
| Call Out Inappropriate Behavior | Call Out Inappropriate Behavior is a video that raises awareness of a range of inappropriate behaviors that remarkably some people still think they can get away, for example being rude or harassing another person. In this video, psychology expert Peter Quarry offers invaluable tips for calling out inappropriate behavior. Call Out Inappropriate Behavior is a video to encourage teams set up ground rules and help those who witness or experience inappropriate behavior and comments, to call it out so it stops. Learn the skills to approach and discuss the inappropriate behavior in a non-threatening way. Learn to seek management help and never leave the issue unresolved. | BizLibrary |
| Career Advancement | Welcome to the “Career Advancement” video course designed to help you achieve upward mobility. This course, comprising five video lessons, covers everything you need to know about moving forward in your career, from showing your value as an employee to receiving well-earned recognition. This course focuses heavily on action steps learners can take to significantly impact their standing within their organization. (Keywords: promotion, raise, appraisal, performance review) To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Career Advancement: Acing Your Appraisal | Welcome to the “Career Advancement: Acing Your Appraisal” video lesson intended to assist viewers in preparing for their performance review. This lesson is the third of five in the “Career Advancement” series, which covers everything you need to know about moving forward in your career. In this lesson, viewers will first learn what an appraisal is and how to prepare for it. Finally, the lesson includes tips on what to do during the actual appraisal conversation. | BizLibrary |
| Career Advancement: Adding Value as an Employee | Welcome to the “Career Advancement: Adding Value as an Employee” video lesson intended to provide viewers with tips on how to advance in their career by becoming more valuable workers. This lesson is the first of five in the “Career Advancement” series, which covers everything you need to know about moving forward in your career. This lesson covers seven ways employees can maximize their contributions to their organization. Ultimately, learners will know what steps to take to become more valuable employees. | BizLibrary |
| Career Advancement: Documenting Your Performance | Welcome to the “Career Advancement: Documenting Your Performance” video lesson that explains how keeping track of your successes at work can help you advance in your career. This lesson is the second of five in the “Career Advancement” series, which covers everything you need to know about moving forward in your career. In this lesson, viewers will learn why documenting their performance is worth their time. Plus, they’ll become familiar with action steps on how to make their performance notes as effective and helpful as possible. | BizLibrary |
| Career Advancement: Earning that Promotion | Welcome to the “Career Advancement: Earning that Promotion” video lesson intended to provide learners with the knowledge and action steps they need to successfully get promoted. This is the final lesson of five in the “Career Advancement” series, which covers everything you need to know about moving forward in your career. In this lesson, viewers will learn how to prove that they’re the best choice for a promotion. They’ll also learn tips on how to get the specific promotion they want. | BizLibrary |
| Career Advancement: So, You Want a Raise? | Welcome to the “Career Advancement: So, You Want a Raise” video lesson meant to provide learners with action steps to maximize their chances of getting a raise. This lesson is the fourth of five in the “Career Advancement” series, which covers everything you need to know about moving forward in your career. In this lesson, viewers will learn about preparing to negotiate a raise, tips to use during the actual conversation, and what to do after they’ve requested a raise. Ultimately, this lesson is designed to make the prospect of asking for a raise more approachable and less intimidating. | BizLibrary |
| Change Your Life with Gratitude | Welcome to the " Change Your Life with Gratitude" video lesson intended to teach viewers all about the importance of practicing gratitude regularly. This lesson covers the many benefits of gratitude and tips to incorporate it into your daily life. Ultimately, viewers should learn the life-changing impact of gratitude and practical ways to be grateful every day. | BizLibrary |
| CLEAR Service | CLEAR Service is for everyone as we are all providing service to our teams, our clients and our managers. It can be challenging when you’re called on to deal with issues that erupt. Sometimes you’re mopping up after other people’s mistakes, or you’re faced with having to devise a solution on the spot. Psychologist Eve Ash explains that we give great service and solve difficult problems, especially when we are CLEAR: clarifying, listening, empathizing, asking and resolving. Once this video is completed you will have learned the five key skills to be CLEAR. Clarify the issue, listen carefully, empathize with the other person’s feelings, ask questions to reach solutions and resolve the problem. | BizLibrary |
| Compassion Fatigue | We will learn the physical, emotional, and behavioral effects of fatigue. We will learn the cognitive and interpersonal effects of fatigue. We will learn ways to prevent compassion fatigue and restore energy. Compassion Fatigue is a combination of physical, emotional, and spiritual depletion associated with caring for people in significant pain and physical distress. We are proud of the professionals and the volunteers that follow their passion to help the lives of others. We appreciate their serviced and depend on their expertise. And with such responsibility comes rewards for caring and a cost for caring. Caring too much can hurt. We often forget that taking care of ourselves is an essential component to helping others. Acknowledging the occupational hazards of care giving is the first step toward preventing secondary traumatic stress. | BizLibrary |
| Confident or Arrogant | We will learn how confidence is essential in the workplace. We will learn how confidence creates and arrogance destroys. We will learn how to interact with arrogant employees. Confidence is essential in the workplace. Confident people are comfortable in their own skin. Their confidence is grounded in experience and a sense of self-worth. Their words and actions are inspiring. Arrogance is destructive in the workplace. Arrogant people are not comfortable in their own skin and are often insecure. Their arrogance is an over-inflated sense of their position and power. Their words and actions show they are above everybody else. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment | Better decisions don’t come from moving faster. They come from thinking more clearly. Discover simple, practical habits to strengthen judgment, reduce bias, and make decisions that hold up under pressure, uncertainty, and incomplete information. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Ask For Evidence | Test workplace claims by asking for evidence before treating them as fact. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Capture Your Reasoning Before the Result | Improve decision-making by documenting your reasoning before outcomes unfold. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Challenge Source Credibility | Verify your information sources before allowing them to influence decisions. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Compare Options Using Simple Criteria | Use defined criteria to compare options and reduce decision fatigue. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: List Alternatives Before Choosing One | Avoid snap decisions by generating and evaluating multiple alternatives. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Look for Hidden Trade-Offs | Surface the costs of a decision by identifying trade-offs up front. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Play Out Best, Worst, and Likely Cases | Strengthen planning by exploring optimistic, pessimistic, and realistic outcomes. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Reduce Confirmation Bias | Prevent overconfidence by asking what could prove you wrong before committing. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Review Decisions After the Fact to Learn | Reflect on key decisions by identifying what you'd do differently next time. | BizLibrary |
| Create Everyday Habits for Better Analysis and Judgment: Separate Facts, Assumptions, and Opinions | Improve clarity by labeling your decision inputs as facts, assumptions, or opinions. | BizLibrary |
| Creating a Motivating Experience | Welcome to the "Creating a Motivating Experience" video course meant to help you build and sustain a positive motivational work culture. This course comprises five video lessons that cover topics ranging from a basic understanding of motivation to what demotivates people at work. Even though motivation comes from within, this course explains how you can feel motivated and help motivate others too. These tips include having an encouraging attitude and increasing accountability. After viewing this course, learners will know how to foster a motivational team environment -- for themselves and for their coworkers -- and how to avoid being a demotivator altogether. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Creating a Motivating Experience (Part 1 of 5): Understanding Motivation | Welcome to the "Understanding Motivation" video lesson meant to teach learners the fundamentals of motivation. This lesson is the first of five in the "Creating a Motivating Experience" video course, which explains how you can build and sustain a positive motivational work culture. From this video lesson, the learner will understand the basic characteristics of motivation. This will aid the learner as they try to nurture motivation in themselves and others. | BizLibrary |
| Creating a Motivating Experience (Part 2 of 5): Seven Ways to Help Motivate Others | Welcome to the "Seven Ways to Help Motivate Others" video lesson meant to explain how you can help motivate others in an effective way. It is the second of five in the "Creating a Motivating Experience" video course, which explains how you can build and sustain a positive motivational work culture. Even though motivation comes from within, this lesson will teach the viewer how to help motivate and encourage their fellow coworkers to achieve their goals. By following these seven tips -- including listening, asking questions, and painting the picture -- the viewer will know how to help motivate others. | BizLibrary |
| Creating a Motivating Experience (Part 3 of 5): Nine Tips for Self-Motivation | Welcome to the "Nine Tips for Self-Motivation" video lesson meant to teach learners tips for motivating themselves in a productive, effective, and positive way. It is the third lesson of five in the "Creating a Motivating Experience" video course, which explains how you can build and sustain a positive motivational work culture. These tips -- including doing a mental reset and making yourself accountable -- will help you change your outlook and motivate yourself to achieve your goals | BizLibrary |
| Creating a Motivating Experience (Part 4 of 5): Maximizing Workplace Motivation | Welcome to the "Maximizing Workplace Motivation" video lesson meant to teach learners how to motivate yourself and others in a team environment at work. It is the fourth lesson of five in the "Creating a Motivating Experience" video course, which explains how you can build and sustain a positive motivational work culture. This lesson describes a group exercise you can do to better understand what motivates your teammates. By understanding how what motivates you and your coworkers relates to company goals, you will be able to be a more productive, functional team. | BizLibrary |
| Creating an Effective Daily Routine | Welcome to the ‘Creating an Effective Daily Routine’ video course meant to explain how to add structure to your day to improve your organization and productivity. This course comprises three video lessons that lay out the benefits of having a daily routine, how to develop a personal routine, and tips to help you adhere to your schedule. Have you ever felt overwhelmed by the amount of work you have to do? Well, a routine is a sequence of actions you consistently follow to help relieve your anxiety and get you through the day having accomplished everything you set out to do. After viewing these lessons, you won’t be able to deny the correlation between having a routine and getting your work done efficiently. | BizLibrary |
| Creating Development Plans | Welcome to the “Creating Development Plans” video course meant to guide learners in their quest to develop themselves personally and professionally. This course, which comprises three video lessons, identifies main tasks that must be completed to be effective in development planning. In addition, it provides a seven-step checklist for creating a development plan, as well as general tips for making that development plan successful. | BizLibrary |
| Creating Development Plans (Part 1 of 3): Key Elements of Development Planning | Welcome to the “Key Elements of Development Planning” video lesson, which highlights tasks that must be accomplished to successfully create a development plan. This lesson is the first of three in the “Creating Development Plans” video course meant to guide learners in their quest to develop themselves personally and professionally. In this lesson, viewers will learn the importance of improving their personal value proposition to their employer. Then, viewers will look at three main steps in building an effective development plan. | BizLibrary |
| Creating Development Plans (Part 2 of 3): Seven Steps for Creating a Personal Development Plan | Welcome to the “Seven Steps for Creating a Personal Development Plan” video lesson, which provides a step-by-step process for constructing a sure-to-be-successful personal development plan. This lesson is the second of three in the “Creating Development Plans” video course meant to guide learners in their quest to develop themselves personally and professionally. During this lesson, learners will review each step of this seven-step process for development planning and examine a template that can be used to format and track their plan. | BizLibrary |
| Creating Development Plans (Part 3 of 3): Tips for Personal Development Planning | Welcome to the “Tips for Personal Development Planning” video lesson, which offers actionable advice to help learners maximize the success of their personal development plan. This lesson is the last of three in the “Creating Development Plans” video course meant to guide learners in their quest to develop themselves personally and professionally. Throughout this lesson, learners will receive practical tips for ensuring their development plan truly helps them attain their personal goals. | BizLibrary |
| Critical Thinking 101 | Welcome to the “Critical Thinking 101” course designed to help employees think more deeply in their roles. This course, comprising three lessons, will teach viewers how to develop themselves into critical thinkers. Expect to learn about various skills that will be necessary for this journey, why this journey is important, and quick tips to help you along the way. By the end of this course, learners will be able to think more critically and be more productive members of their organization. | BizLibrary |
| Critical Thinking 101: Benefits of Critical Thinking in the Workplace | Welcome to the “Benefits of Critical Thinking in the Workplace” lesson designed to help learners understand why critical thinking matters. This lesson is the first of three in the “Critical Thinking 101” course, which will teach viewers how to develop themselves into critical thinkers. In this experience, learners will be taught what critical thinking is and why it’s useful in the workplace. By the end of this lesson, viewers will walk away knowing the four primary benefits of being able to critically think so they can understand how they can use this skill in their own roles. | BizLibrary |
| Critical Thinking 101: Developing Yourself as a Critical Thinker | Welcome to the “Developing Yourself as a Critical Thinker” lesson designed to provide general tips for being a critical thinker. This lesson is the final of three in the “Critical Thinking 101” course, which will teach viewers how to develop themselves into critical thinkers. This experience will go over topics such as eliminating biases, seeking mentorship, being a team player, and acquiring the basic skills for critical thinking. By the end of this lesson, viewers will have the foundational knowledge to take with them in their roles and be powerful thinkers in their organizations. | BizLibrary |
| Critical Thinking 101: Top 7 Critical Thinking Skills | Welcome to the “Top 7 Critical Thinking Skills” lesson designed to explain each of the skills that can help someone be a critical thinker. This lesson is the second of three in the “Critical Thinking 101” course, which will teach viewers how to develop themselves into critical thinkers. In this experience, viewers can expect to learn about the seven key critical thinking skills: observation, research, analysis, inference, communication, curiosity, and problem-solving. By the end of this lesson, viewers will know the basic skills involved in becoming a critical thinker and have a foundational understanding. | BizLibrary |
| Critical Thinking Overview | Welcome to the “Critical Thinking Overview,” a lesson devoted to teaching learners how to analyze information objectively and make reasoned judgments. This one-off lesson describes what critical thinking entails, including the benefits it offers, and highlights the key traits critical thinkers possess. In addition, this lesson provides tips for leveraging critical thinking at work and becoming a stronger critical thinker. Finally, learners will become familiar with critical thinking errors they should avoid to come up with the best solutions possible. | BizLibrary |
| Curiosity Killed the Cat, but It Won't Kill You | Welcome to the “Curiosity Killed the Cat, but It Won’t Kill You” video lesson intended to help you understand the importance of having a curious mindset at work. As kids grow up and enter adulthood, they often lose their childlike sense of wonder. This lesson calls for a return to that way of thinking more curiously and asking questions. By watching this lesson, you’ll learn how to become a more curious person in all you do. (Keywords: creativity, career development) | BizLibrary |
| Cutting Edge Communication: Arrogance and Humility | Arrogance is easy to recognize in others, but seldom in oneself! Sam’s high intelligence often translates into condescension when dealing with his colleagues. Carol is oblivious to the impact of her blunt assessments and “look at me” behavior. Sanjay is likewise accused by Tammy of rudeness and dismissiveness but deflects this by claiming he does not want to be a doormat for others. Tammy, Casey and Steve make suggestions for how people can show increasing humility and respect, and demonstrate how increased humility creates a better office atmosphere. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Boosting Emotional Intelligence | Some people at Cutting Edge feel that Carol needs to work on her EQ (emotional intelligence) skills. Steve and Sam run an EQ training session for the staff. Carol thinks no such training is called for. Sanjay has problems with his emotions, being quick to snap at colleagues and denigrate their work. Dion advocates reading people’s body language and being sensitive to their needs. Casey is the eternal victim of Sanjay’s anger and Barney encroaches on Serena's personal space. Dion and Sherry attempt a role-play which gets out of hand. Serena, the VP, still manages not to notice other people’s reactions. Marcus praises everyone’s efforts at growing and developing their EQ. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: Building Relationships | Marcus sets up a "speed socializing" exercise to give staff an insight into building long lasting relationships. Steve is chosen as the relationship expert to comment on the "relationship" skill level of the group as they undertake role-plays. Tammy and Sanjay's awkward interaction escalates when Steve refers to him as a narcissist. Tammy feels angry with the whole group and has an outburst in Chinese. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety. Updated in 2019 | BizLibrary |
| Cutting Edge Communication: How to Achieve SMART Goals | Learn the SMART formula and set specific, measurable goals that are relevant and achievable within a timeframe. This video explains the differences between short-term and long-term goals and introduces the goal acronym SMART. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. Updated in 2021 This content is also translated in Spanish, German, and French. | BizLibrary |
| Cutting Edge Communication: Making Decisions and Choices | Serena questions the decision making process for the cutbacks. Instead of considering the weakest performer, Marcus has hired two new weaker people. Serena is shocked by the random choice toy and arm wrestling competitions used to make decisions. She offers the DECIDE formula and Michael is reinstated because the decision to fire him was unethical. Please Note: These videos are designed to provoke discussion and response. They are fast paced; short; character-driven TV style comedies that take a new approach to reaching today's learners. By laughing; discussing; sharing outrage; and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the Switch On and/or Workplace Excellence series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the Learning Management System, you must view the video in its entirety. Updated in 2021 | BizLibrary |
| Cutting Edge Communication: Navigating Career Change | Barney decides to mentor Dion with his career planning. Carol thinks that people need to consider whether they are happy in their jobs and, if not, what changes they can make. Sam, having already experienced (enforced) job change, adapted his writing skills to a new career in policy. Sanjay acknowledges that fear can prevent one from accepting or seeking change and Dion emphasizes the importance of having a plan. Serena recommends a SWOT analysis, which both Dion and Carlos undertake. Barney gives Dion job interview advice, suggesting that Dion position himself positively in interviews without alluding to any previous career baggage. Barney also highlights the need to match the skills Dion offers with what employers want. Sam makes a point of consciously analyzing prospective companies against his ideal workplace criteria before deciding which to target in his job search. He also does courses to boost his confidence and skill sets. Barney points out that change is inevitable in all industries and therefore thinking ahead of the game is key to future career success. Updated in 2019. | BizLibrary |
| Cutting Edge Communication: Overcoming Disempowerment | This episode begins with Carol and Marcus discussing a complaint that Michael has made against her for an inappropriate incident. Marcus reinforces the importance of respecting personal space. Shortly after this Michael asks for Carol's feedback on a completed report. Carol's feedback is abrupt and negative, prompting Michael to complain to Marcus about Carol again. Marcus helps Michael deal with his negativity by asking him to say some positive things about Carol and introducing the notion of the black box. Michael is encouraged to write down his negative thoughts and put them in the box. Marcus goes through the same process with Carol after citing the positive things Michael had to say. Carol is in awe of Marcus' inspirational speech. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety. | BizLibrary |
| Cutting Edge Success at Work: Build Employability Skills | This is part of the "Cutting Edge Success at Work" series, the "Build Employability Skills" session. In this video, you will learn to find ways to learn new skills, manage your emotions, and speak impressively. This lesson was updated in 2019. | BizLibrary |
| Cutting Edge Success at Work: Demonstrate Strengths | This is part of the Cutting Edge "Success at Work" series, the "Demonstrate Strengths" session. In this video, you will learn how to surprise people with knowledge, experience, and self-awareness. This lesson was updated in 2019. | BizLibrary |
| Cutting Edge Success at Work: Impress at Job Interviews | This is part of the "Cutting Edge Success at Work" series, the "Impress at Job Interviews" session. In this video you will learn how to create a "wow" response by quality preparation and interview skills. This lesson was updated in 2019. | BizLibrary |
| Cutting Edge Success at Work: Make a Great Impression | This is part of the "Cutting Edge Success at Work" series, the "Making a Great Impression" session. In this video, you will learn how to dress for success, be enthusiastic, and introduce professionally. This lesson was updated in 2019. | BizLibrary |
| Cutting Edge Success at Work: Set and Achieve Goals | This is part of the "Cutting Edge Success at Work" series, the "Set and Achieve" session. In this lesson, you will learn how to be clear about your goals and how to take steps to achieve them. This lesson was updated in 2019. | BizLibrary |
| Demonstrate Values with Actions | Values are more than words on paper or in a PowerPoint presentation; they come to life through an organization’s behaviors and communications. It is inspiring when these all align; your brand and its truths are evident to everyone. For example, the Swiss value precision and punctuality, and this is demonstrated by their train departures and arrivals. | BizLibrary |
| Dependability as a Competency | Welcome to the "Dependability as a Competency" video lesson intended to offer tips to learners seeking to become more dependable at work. This lesson covers the importance of dependability and why it's a key competency in many organizations today. It also gives practical advice that can be put into practice, including the importance of paying attention to details, why you should own your mistakes, and how to act trustworthy. Ultimately, viewers should feel empowered to take steps to improve their dependability at work. | BizLibrary |
| Developing a Growth Mindset | Welcome to “Developing a Growth Mindset,” a video lesson devoted to helping learners change their thoughts and actions in an effort to reach their fullest potential. This one-off lesson defines fixed mindset and growth mindset and explains why the latter is so important for achieving greater success over time. In this lesson, viewers will also become familiar with practical tips for changing their perception of their intelligence and abilities to ultimately cultivate a growth mindset. | BizLibrary |
| Developing an Eye for Detail | Welcome to “Developing an Eye for Detail,” a video lesson dedicated to helping learners notice the little things that others overlook. Throughout this lesson, viewers will learn what attention to detail entails and why it’s a valuable skill to have. Then, learners will consider several strategies for becoming more detail-oriented. By viewing this lesson, viewers will be well on their way to being able to see the small things among the chaos. | BizLibrary |
| Developing Empathy | Welcome to the “Developing Empathy” video lesson meant to show learners how to become more empathetic at work and in life. This video lesson is the first of two in the two-part “Empathy as a Soft Skill” series. In this lesson, viewers will learn what empathy is and differentiate it from sympathy. In addition, learners will become familiar with a specific process for treating others with empathy at work. | BizLibrary |
| Developing the Leader Within You | Over 25 years ago Dr. John C. Maxwell transformed the definition of what a traditional leader was with this his ground-breaking book, Developing the Leader Within You. Now, for the 25-year anniversary of this best-selling book, John’s releasing Developing the Leader Within You online course for a new generation of leaders. This 10 lesson online course is based on John’s principle that a leader is not born, but made. You will learn how to lead yourself first so you can lead others well. Take this step toward personal growth and development. | BizLibrary |
| Developing the Leader Within You: The Definition of Leadership & Influence | Session One will cover John’s five foundational levels of leadership. Understanding these levels will help you assess where you are today and determine how to level up your leadership over time. | BizLibrary |
| Developing the Leader Within You: The Expansion of Leadership | In this lesson, John will discuss that a leader has to add wisdom, which can only come from a growth mindset. | BizLibrary |
| Developing the Leader Within You: The Extra Plus in Leadership | In The Extra Plus in Leadership, John will share how you can turn your attitude into an asset. He’ll teach you how to you to consider your reactions and your daily disposition, as well as how to hone a whatever-it-takes mindset. | BizLibrary |
| Developing the Leader Within You: The Foundation of Leadership | In this lesson, John is back with a teaching on the foundation of leadership, and how you can become a leader that others want to follow. He’ll share three critical questions that people are always asking of their leadership—but may never ask out loud. | BizLibrary |
| Developing the Leader Within You: The Heart of Leadership | In this lesson, John is going to share insight into the heart of leadership. One of the crucial distinctions of great leaders is that they don’t measure success by the same standards as everyone else. That’s because their focus is not just on results, it’s on how those results are achieved. John shares how you can tap into the heart of leadership and get incredible results from your team. | BizLibrary |
| Developing the Leader Within You: The Indispensable Quality of a Leader | Today, John will discuss how vision is crucial to the role of a leader. Leaders have the ability to see more than others see, and see before others see. They then have the task of bringing others into that vision. | BizLibrary |
| Developing the Leader Within You: The Key to Leadership | In Session Two, you’ll learn the value and critical importance of time management as a leader. John will teach you his formula for determining priorities and getting the most important things done every day. | BizLibrary |
| Developing the Leader Within You: The Price Tag of Leadership | This lesson from John covers an essential aspect for developing the leader within you: self-discipline. As you know, leadership means giving up certain things, and the ability to give up certain things requires discipline. But discipline isn’t enough. A leader has to add wisdom, which comes from a growth mindset. | BizLibrary |
| Developing the Leader Within You: The Quickest Way to Gain Leadership | This lesson is going to focus on the greatest way to gain leadership, but beware: it’s not as glamorous as it sounds. You see, leadership is earned on difficult ground. That means there are rarely two good days in a row for a leader, so John will teach you how to solve the challenges that come your way. | BizLibrary |
| Developing the Leader Within You: The Ultimate Test of Leadership | In The Ultimate Test of Leadership, John will share his method for creating positive change in your life and the lives of others. His simple strategy for planning ahead before you initiate change will give you a massive head start on your goals and dreams. | BizLibrary |
| Developing Your Daily Routine | Welcome to the ‘Developing Your Daily Routine’ video lesson that describes how to formulate, organize, and hone your daily routine. This lesson is the second of three in the ‘Creating an Effective Daily Routine’ video course meant to explain how to add structure to your day to improve your organization and productivity. The process may seem obvious, but it’s useful to follow the steps from this lesson and intentionally work through your day and add structure. After viewing this lesson, learners will understand the process for brainstorming and putting together your schedule of activities. | BizLibrary |
| Driving your Own Development: Accelerating Your Development | Welcome to the “Driving Your Own Development: Accelerating Your Development” lesson that connects specific actions to the steps in the adult development cycle. This lesson is the fifth of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In this experience, learners will leave with an understanding of how consciousness, humility, reflection, and intentionality can greatly elevate their development. | BizLibrary |
| Driving your Own Development: Bringing Consciousness | Welcome to the “Driving Your Own Development: Bringing Consciousness” lesson that explains how consciousness can help with the first step of the adult development cycle—acting in the world. This lesson is the sixth of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In the end, learners will know that by bringing consciousness and choice to our actions, we help direct our actions towards our developmental goals. | BizLibrary |
| Driving your Own Development: Conclusion | Welcome to the “Driving Your Own Development: Conclusion” lesson that summarizes and closes out the course. This lesson is the final of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In this lesson, Meredith hopes for viewers to become conscious of what’s possible for them if they choose to stay engaged and aware towards their development. | BizLibrary |
| Driving your Own Development: Creating Space for Reflection | Welcome to the “Driving Your Own Development: Creating Space for Reflection” lesson that explains how reflection can help with the third step in the adult development cycle—consolidating insights. This lesson is the eighth of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In the end, learners will understand how creating reliable reflection practices can help with our awareness and ability to be insightful. | BizLibrary |
| Driving your Own Development: Exercising Humility | Welcome to the “Driving Your Own Development: Exercising Humility” lesson that explains how exercising humility can help with the second part of the adult development cycle—soliciting feedback. This lesson is the seventh of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In the end, learners will understand how humility is useful for soliciting and engaging with feedback. | BizLibrary |
| Driving your Own Development: How Development Works | Welcome to the “Driving Your Own Development: How Development Works” lesson that guides viewers through the adult development cycle. This lesson is the third of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In the end, learners will know how to apply the adult development cycle to their professional lives to become more successful. | BizLibrary |
| Driving your Own Development: Introduction | Welcome to the “Driving Your Own Development: Introduction” lesson that provides a brief preface to the course. This lesson is the first of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In this lesson, Meredith takes some time to explain how viewers can use this course to navigate and manage their careers—in both current and future roles. | BizLibrary |
| Driving your Own Development: Maximizing Your Organization's Support | Welcome to the “Driving Your Own Development: Maximizing Your Organization’s Support” lesson that takes a deeper dive into using the adult development cycle. This lesson is the fourth of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. By the end of this lesson, learners will understand how organizational support can assist them with the stages in the development cycle. | BizLibrary |
| Driving your Own Development: Mindset of Ownership | Welcome to the “Driving Your Own Development: Mindset of Ownership” lesson that aims to teach viewers how to take on a mentality of control over their development. This lesson is the second of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In this experience, learners will understand the difference between an internal versus an external locus of control. By the end of this lesson, viewers will have a better idea of their control over their careers and how they might improve it. | BizLibrary |
| Driving your Own Development: Operating with Intention | Welcome to the “Driving Your Own Development: Operating with Intention” lesson that explains how intentionality can help with the fourth and final part of the adult development cycle—making the next conscious choice of how to act. This lesson is the ninth of 10 in the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course, in which Meredith will teach learners the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. In the end, learners will understand how to apply the C-Star model to their goals to create a focused path for their professional growth. | BizLibrary |
| Emotional Intelligence Crash Course (Manufacturing) | Welcome to the “Emotional Intelligence Crash Course (Manufacturing Version)” designed to take the viewer through the basic process of developing emotional intelligence. This course, comprising four video lessons, outlines how to understand and apply emotional intelligence throughout the viewer’s life. First, the learner must know about the theory of multiple intelligences and how emotional intelligence factors in so that they can understand what to look for and improve in themselves. Once basic understanding is achieved, the viewer learns how to apply emotional intelligence broadly through social awareness, and directly through personal and professional relationships. Finally, the course concludes by exploring the DISC model and its relationship to emotional intelligence. | BizLibrary |
| Emotional Intelligence Crash Course: Emotional IQ Starts with You (Manufacturing) | Welcome to the “Emotional IQ Starts with You” video lesson intended to introduce the learner to the concept of multiple intelligences, especially emotional intelligence. After learning about the theory of multiple intelligences, the viewer learns what elements make up emotional intelligence. The lesson also outlines steps to increase emotional intelligence, questions to consider in how well the learner knows themselves, and tips to increase self-awareness. This lesson is the first of four in the “Emotional Intelligence Crash Course (Manufacturing Version)” series, which outlines how to understand and apply emotional intelligence throughout the viewer’s life. | BizLibrary |
| Emotional Intelligence Crash Course: Personal and Professional Relationships (Manufacturing) | Welcome to the “Personal and Professional Relationships” video lesson intended to give the learner insight into developing better relationships. The lesson begins by referencing six “ways to make people like you” from Dale Carnegie’s book, How to Win Friends and Influence People. Next, the lesson explores two elements that are vital to personal and professional relationships—trust and caring—before differentiating between what “caring” looks like personally and professionally. Finally, the viewer learns strategies on how to build professional relationships organizationally and interpersonally. This lesson is the third of four in the “Emotional Intelligence Crash Course (Manufacturing Version)” series, which outlines how to understand and apply emotional intelligence throughout the viewer’s life. | BizLibrary |
| Emotional Intelligence Crash Course: Social Awareness (Manufacturing) | Welcome to the “Social Awareness” video lesson meant to show the learner how to be more socially aware. In this lesson, social awareness is defined as “your ability to comprehend your environment and accurately interpret the emotions of others.” The learner is first introduced to the five steps to improve their social awareness. Finally, viewers will learn how to implement these steps to improve social awareness in a real situation. This lesson is the second of four in the “Emotional Intelligence Crash Course (Manufacturing Version)” series, which outlines how to understand and apply emotional intelligence throughout the viewer’s life. | BizLibrary |
| Emotional Intelligence Crash Course: The DISC Model (Manufacturing) | Welcome to “The Disc Model” video lesson created to help the learner connect the DISC model and its elements to increased emotional intelligence. In this lesson, the viewer is introduced to the DISC model, which describes behavior by placing people on a spectrum of four traits: D for dominance, I for influence, S for steadiness, and C for conscientiousness. In this framework there’s the assertive High-D, the people-oriented High-I, the consistent High-S, and the analytical High-C. Ultimately, upon viewing this lesson, the learner will have a basic understanding of how to determine and communicate with different DISC styles. This lesson is the fourth of four in the “Emotional Intelligence Crash Course (Manufacturing Version)” series, which outlines how to understand and apply emotional intelligence throughout the viewer’s life. | BizLibrary |
| Emotional Intelligence Equals Success | We will learn the five components of emotional intelligence. We will learn the importance of correctly interpreting our emotions. We will learn how emotional intelligence has much to do with success. We all know the term Intelligence Quotient better known as IQ, but there is also Emotional Intelligence which is another kind of smart and affects 58% of your performance, your physical health, your mental health, and your relationships. In fact, people with average IQs outperform those with the highest IQs 70% of the time. It is the art of correctly identifying and managing emotions and tendencies so as to remain calm under pressure and achieve resilience. It is the essence of self-awareness and helps you better manage relationships. It is much easier to communicate clearly if you know how you feel and how the other person feels. | BizLibrary |
| Employee Performance Reviews | Welcome to the “Employee Performance Reviews” course intended to help employees prepare for their yearly performance reviews. This course, comprising four lessons, gives viewers the tools they need to prepare for, execute, and follow-up with their performance review. Learners will also get topic areas to reflect on beforehand, guidelines around completing a self-evaluation, and tips for how to manage anxiety and vague feedback. After viewing, learners will be better equipped to tackle the review process and wow their manager! | BizLibrary |
| Employee Performance Reviews: Handling Anxiety and Vague Feedback | Welcome to the “Handling Anxiety and Vague Feedback” lesson intended to help employees tackle two of the most common performance review obstacles: anxiety and vague feedback. This lesson is the last of four in the “Employee Performance Reviews” course, which gives employees the tools they need to prepare for a performance review. In this lesson, viewers will learn how to better manage their anxiety around their yearly reviews. They will also learn how to approach the conversation if their manager brings up feedback that’s not backed by evidence. After viewing, learners should feel confident and ready to take the next step in preparation for their performance review. | BizLibrary |
| Employee Performance Reviews: How to Prepare | Welcome to the “How to Prepare” lesson intended to give employees some topic areas to reflect on before their appraisal. This lesson is the first of four in the “Employee Performance Reviews” course, which gives employees the tools they need to prepare for a performance review. In this lesson, viewers will also learn some helpful practices they can include in their weekly routine to better prepare for their review. After viewing, learners will have a list of key areas they should think about before they write their self-appraisal or sit down with their manager. | BizLibrary |
| Employee Performance Reviews: Meeting with Your Manager | Welcome to the “Meeting with Your Manager” lesson intended to help employees prepare for the performance review meeting with their manager. This lesson is the third of four in the “Employee Performance Reviews” course, which gives employees the tools they need to prepare for a performance review. In this lesson, viewers will find out what they need to do before, during, and after their actual performance review. After viewing, learners will be able to walk into the meeting with their boss with the right attitude, expectations, and plan to follow-up. | BizLibrary |
| Employee Performance Reviews: Writing Your Self-Evaluation | Welcome to the “Writing Your Self-Evaluation” lesson intended to help employees write their self-appraisal. This lesson is the second of four in the “Employee Performance Reviews” course, which gives employees the tools they need to prepare for a performance review. In this lesson, viewers will learn what a self-appraisal is, what it covers, and how to format one. After viewing, learners will have a variety of tips to help them approach, write, and format their self-evaluation in a way that will set them up for success. | BizLibrary |
| Empowering Women in Male-Dominated Fields | Welcome to the “Empowering Women in Male-Dominated Fields” video lesson intended to educate all members of an organization about the issues that women face in workplaces mostly comprised of men. This lesson gives actionable ways that employees can aid their female coworkers, one of which is through amplification. Then, it goes into why organizations should strive for more gender diversity, how to go about it, and how to help the women in their workforces achieve equality. The lesson concludes with tips that would especially benefit women who are working in male-dominated fields. (Tags: sexism, feminism) | BizLibrary |
| ERG Intelligence: Best Practices of a Strong and Sustainable ERG | Welcome to the “ERG Intelligence: Best Practices of a Strong and Sustainable ERG” lesson intended to outline the basic necessities of a successful employee resource group. This lesson is the sixth of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing this lesson, learners will walk away with a list of actionable steps to start or improve their own ERGs, as well as a list of questions to consider along the way. | BizLibrary |
| ERG Intelligence: ERG Key Trends and Issues | Welcome to the “ERG Intelligence: ERG Key Trends and Issues” lesson intended to explore present-day trends and common issues surrounding the topic of employee resource groups. This lesson is the seventh of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing this lesson, learners will walk away with a list of important topic areas to keep in mind when starting their own ERGs. | BizLibrary |
| ERG Intelligence: How Common ERGs Are Today | Welcome to the “ERG Intelligence: How Common ERGs Are Today” lesson intended to explore the reality of the ERG landscape in present-day America. This lesson is the fourth of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing, learners will understand how prevalent ERGs are in the U.S., as well as around the world. | BizLibrary |
| ERG Intelligence: Introduction | Welcome to the “ERG Intelligence: Introduction” lesson intended to explain Alyssa Dver’s expertise on the topic of ERGs. This lesson is the first of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing this lesson, learners will have a roadmap for what they can expect from this course. | BizLibrary |
| ERG Intelligence: Involvement and Impact of ERGs | Welcome to the “ERG Intelligence: Involvement and Impact of ERGs” lesson intended to explore the significant business impacts ERGs have on the organizations that support them. This lesson is the fifth of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing this lesson, learners will understand that while ERGs are currently trendy, they are here to stay. | BizLibrary |
| ERG Intelligence: Next Steps to Progress Your Own ERGs | Welcome to the “ERG Intelligence: Next Steps to Progress Your Own ERGs” lesson intended to outline actionable steps you can take right now to establish successful ERGs at your organization. This lesson is the last of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing this lesson, you will be ready to take the next step and build a strong, sustainable ERG program at your company! | BizLibrary |
| ERG Intelligence: The Business Values of ERGs | Welcome to the “ERG Intelligence: The Business Values of ERGs” lesson intended to outline the benefits of ERGs from both the employee and organizational perspective. This lesson is the third of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After viewing this lesson, learners will walk away with tangible benefits of building strong ERGs at their organization. | BizLibrary |
| ERG Intelligence: Types of ERGs | Welcome to the “ERG Intelligence: Types of ERGs” lesson intended to define what an ERG is. This lesson is the second of eight in the “Expert Insights: ERG Intelligence with Alyssa Dver” course, which dives into the world of employee resource groups (ERGs) including key issues, best practices, and more! After watching this lesson, learners will know the difference between an ERG and an affinity group, possible types of ERGs, and the various roles employees can play in the ecosystem of ERGs. | BizLibrary |
| Essentialism: Do Better with Less | Welcome to the "Essentialism: Do Better with Less" video lesson intended to educate viewers about Essentialism and how it can benefit their lives. This lesson covers what Essentialism is, what it isn't, and how to adopt an essentialist mindset. It includes advice such as how to get your priorities straight, how to forget the fear of missing out, and why being an essentialist will improve rather than hurt your reputation. Ultimately, viewers take away usable aspects of Essentialism to open up their time and energy at work and in life. | BizLibrary |
| Expert Insights: Build a Winning Mindset with Roger Crawford | Welcome to the “Expert Insights: Build a Winning Mindset with Roger Crawford” course, intended to help you cultivate the mindset necessary to achieve success. Presented by Roger Crawford, Hall of Fame Keynote Speaker and Division 1 Athlete, this course comprises seven lessons and is part of the Expert Insights series. Throughout the course, you’ll gain techniques to help you build a winning mindset through seven types of mindsets. By viewing this course and applying the tips and values to your daily routine, you’ll be able to build a mindset that will help you reach beyond your goals and achieve even more than you thought possible. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Driving your Own Development with Meredith Whipple Callahan | Welcome to the “Expert Insights: Driving Your Own Development with Meredith Whipple Callahan” course created to help viewers understand ways they can take control of their professional growth. In this course, comprising 10 lessons, Meredith will provide learners with the orientation, understanding, and tools to take responsibility for their evolution as a person and a professional. These lessons will include detailed tips and helpful exercises, so professionals everywhere will leave this course feeling energized and prepared to take the next steps in their careers. | BizLibrary |
| Expert Insights: ERG Intelligence with Alyssa Dver | Welcome to the “Expert Insights: ERG Intelligence with Alyssa Dver” course designed to give you the information you need to develop strong and sustainable employee resource groups at your organization. Presented by the CEO and founder of the American Confidence Institute and the ERG Leadership Alliance, Alyssa Dver, this course comprises eight lessons and is a part of our Expert Insights Series. Throughout this course, viewers will explore the key issues, best practices, and benefits of ERGs, along with present-day statistics, employee roles in the ERG ecosystem, and more! Are you ready to take your company culture to the next level? To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Finding Your Resiliency with Gabriella Parente | Welcome to the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course designed to help viewers understand what resiliency is and learn how to recognize and cultivate it within themselves. Gabriella is an international keynote speaker, author, and leadership consultant who has unique insights into what makes people successful in their personal lives and careers. This course contains eleven lessons that walk learners through different aspects of building resilience. After watching, you’ll appreciate your current resiliency and be able to continue to foster it to be your best self and feel more satisfied in life. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: New Hire Success with Meredith Whipple Callahan | Welcome to the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course designed to teach employees how to be successful in their new roles. This 14-part course gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. The strategies presented in this course are useful for various individuals and a variety of work environments. By the end of this experience, learners will be able to use this information to be successful in their current situation, while building towards the longer-term goals and ambitions they hold. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: The Science & Secrets of Real Confidence with Alyssa Dver | Welcome to “Expert Insights: The Science & Secrets of Real Confidence with Alyssa Dver” course. This course contains eight videos all designed to help you truly be confident, without faking it or suppressing how you really feel. Guided by expert Alyssa Dver, CEO and founder of the American Confidence Institute, you will learn how to use a powerful method in becoming confident. In this experience, you’ll also learn about the brain physiology and some things that can undermine our confidence. With passion, Alyssa shares her experience and expertise in confidence so you can be the best version of yourself today. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: The Science of Happiness at Work with Stella Grizont | Welcome to the “The Science of Happiness at Work with Stella Grizont” Expert Insights course intended to introduce learners to key concepts in the field of positive psychology. This course, comprising nine lessons, covers important ideas including flow, active constructive responses, and resiliency. After this experience, learners will walk away with tools they can use to help increase their joy and productivity at work and in life. In the last 16 years, Stella has coached over 1,700 individuals in 30 countries. Some of Stella's corporate clients include Google, Johnson & Johnson, VMWare, and Genentech. Her unique approach to being happier and more engaged on the job has been featured on MNSBC, The Today Show, ABC, Entrepreneur, and Vanity Fair. Stella studied Economics at Columbia University's Barnard College. She was also one of the first 150 people to earn a Masters in Applied Positive Psychology (aka the science of happiness) from the University of Pennsylvania. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Winning in the Working World with Stephen Krempl | Have you ever wanted to ask more strategic questions? If the answer is yes, then you’re in the right place. Welcome to the “Expert Insights: Winning in the Working World with Stephen Krempl" course designed to give you the techniques to impress your senior leaders. Presented by the renowned corporate communications coach Stephen Krempl, this course, comprising four lessons, is a part of our Expert Insights Series. Throughout this course, viewers will learn the fundamental mindset shifts required for them to improve their career, as well as a handful of techniques they can implement to impress their higher-ups. So get ready to question the way you ask questions at work. Stephen Krempl is the CEO of Krempl Communications International, a corporate communications coach, international keynote speaker, global trainer, and bestselling author. He is the creator of the Global Executive Mindset (GEM) and Winning in the Work World (W3) programs. His Global Executive Mindset (GEM) programs focus on developing potential in future leaders, especially minorities, so exceptional employees are noticed by senior management in their organizations. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Work to a Different Beat with Justin Jones-Fosu | Welcome to the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This 12-lesson course is filled with personal stories, strategies, principles, and tips for finding significance in your work. By the end of this experience, viewers will be able to take the knowledge from this course and approach their careers with more clarity and direction to find fulfillment. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu | Welcome to “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu,” a video course devoted to helping you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. Presented by Justin Jones-Fosu, founder and CEO of Work Meaningful, this course comprises 14 lessons and is part of our Expert Insights series. Throughout this course, you’ll learn how to make macro and micro WHY statements as well as balance intensity with recovery at work. Plus, you’ll discover tips for reaching a state of passion where you’re giving your all despite what other people think. This course also offers tips for challenging your cruise control, focusing on progress and growth, embracing the discomfort of change, and more. By the end of this course, you should have the tools you need to actively pursue your WHY and your NOW without letting anyone—including yourself—hold you back. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques | You’ve been interviewed before, so you already know how daunting the prospect can be of sitting through another one (or two, or twenty-five). However, perhaps you’re interested in a transfer to a new department or are angling for a promotion. If so, our six-part "Expert Interviewing Strategies" video series will give you the skills and confidence necessary to help you take your career to the next level. Packed with plenty of humor -- because, honestly, who wants to watch another boring interviewing video? -- this course covers everything from pre-interview planning to post-interview follow-up. It's designed for anyone interested in moving forward in their career, from new hires all the way to seasoned professionals. This content is also translated in Spanish. | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques -- Following Up Post-Interview | The interview might be over, but your work isn’t. This video covers how to handle the immediately aftermath of an interview, including when to follow up and how best to make sure they notice that you’ve followed up. You’ll also learn some new words -- or rather, some old words that will probably be new to you because nobody uses them anymore. Let the tomfoolery begin! This content is also translated in Spanish. | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques -- How to Act During the Interview | We’ve now arrived to the key moment: the interview itself. This video will cover how to act so that you make the best impression possible. We cover body language, eye contact, topics to emphasize, topics to avoid, and how to exit. How did we cram so much into such a short video? We’re not sure either -- we’re just as surprised as you. This content is also translated in Spanish. | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques -- How to Answer Difficult Questions | This video tackles what might be the hardest part of every interview -- how to handle difficult questions. We’ll discuss how to highlight your strengths without seeming arrogant, discuss your weaknesses without ruining your chances of getting the job, and position yourself as an invaluable asset to the person or people doing the interview. You might also laugh a few times as we show you how to do everything wrong, too. Have fun! This content is also translated in Spanish. | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques -- Let People Know You’re Looking | Let’s face it -- amazing jobs rarely just fall into our laps. If you want something new, you’ll need to let people know that you’re looking. This video will show you how to do that without suggesting that you aren’t happy where you currently are. It will also introduce you to a new career possibility that we’re positive you’ve never thought about. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques -- Preparing for the Interview | This video will ensure that your next interview contains as few surprises as possible. You’ll see several examples of how to screw everything up, which are always entertaining. And it also reveals its creator’s biggest weakness. This could be the best video in the history of interviewing videos. This content is also translated in Spanish. | BizLibrary |
| Expert Interviewing Skills: Career Advancement Techniques -- Things to Avoid in Any Interview | This video covers a wide variety of things you should never do in any interview. And yet, somehow, each one of these things has been done in an interview! Compiled from recollections of dozens of hiring managers, this assortment of no-no’s is certain to make you laugh. Sometimes, learning what not to do is just as important as learning what you’re supposed to do. You’ll want to share this with your colleagues! This content is also translated in Spanish. | BizLibrary |
| Finding Your Passion at Work | Welcome to "Finding Your Passion at Work," a video lesson meant to explain how you can become more passionate about your work and ways to bolster your passion if it is lagging. It emphasizes the importance of being passionate about what you do because it creates confidence and excitement. Some of the tips include knowing your ambitions and adopting a positive attitude. After viewing this lesson, the learner will have the tools to keep themselves passionate and engaged at work. | BizLibrary |
| Finding Your Purpose | Welcome to the “Finding Your Purpose” video lesson intended to help you begin the journey to discovering your purpose. What did you want to be when you grew up? Have you already forgotten? This short but impactful video lesson taps into that timeless question and provides you with a path to finding fulfillment right now. | BizLibrary |
| Finding Your Resiliency: Applying Emotional Intelligence | Welcome to the “Applying Emotional Intelligence” lesson that helps viewers understand what emotional intelligence is and how to start practicing it today. This is the sixth of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. In this lesson, Gabriella shares her process for practicing emotional intelligence and how it can improve your overall resiliency when faced with difficult circumstances. | BizLibrary |
| Finding Your Resiliency: Build a Support Team | Welcome to the “Build A Support Team” lesson, designed to help viewers build a support network that can help them be more resilient. This is the eighth of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will have a process for building a support team for practical help, guidance, and a sense of belonging; and they’ll also learn how to truly support others. | BizLibrary |
| Finding Your Resiliency: Building Resilience with SMART Goals | Welcome to the “Building Resilience with SMART Goals” lesson, which helps viewers learn what SMART criteria is and understand why using it can be especially effective when building resilience. This is the 10th of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will understand how to implement SMART goals in both their personal and professional life to help create a clear path to success while building resilience. | BizLibrary |
| Finding Your Resiliency: Creating a Resiliency Action Plan | Welcome to the “Creating a Resiliency Action Plan” lesson, designed to help viewers create a resiliency action plan and remind them of the resilience they already possess. This is the final of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will be given a chance to reflect on what resiliency means to them and how they can improve their lives by being more resilient. | BizLibrary |
| Finding Your Resiliency: Cultivating a Foundation of Well-Being | Welcome to the “Cultivating a Foundation of Well-Being” lesson that explores the overall aspects that comprise health and wellness and how those contribute to your resiliency. This is the fourth of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will be prompted to self-reflect on their current healthy habits and how they can better take care of their mind, body, and spirit. | BizLibrary |
| Finding Your Resiliency: How to Nurture Current Relationships | Welcome to the “How to Nurture Current Relationships” lesson, which explores the importance of your current relationships and how to strengthen them so you can build resiliency. This is the ninth of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. In this lesson, Gabriella shares her recommended process for maintaining your relationships and why it’s so important to prioritize. | BizLibrary |
| Finding Your Resiliency: Shifting Your Mindset | Welcome to the “Shifting Your Mindset” lesson that teaches viewers how changing your perspective and adopting a growth mindset can help improve your resiliency. This is the fifth of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will understand what a growth mindset is, how to develop one, and the benefits of creating an affirmation that can help improve your attitude. | BizLibrary |
| Finding Your Resiliency: What Is Resilience? | Welcome to the “What Is Resilience?” lesson that introduces the course and explore what it means to be resilient. This is the first of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will understand the qualities that comprise resiliency and what characteristics you can improve to develop strong resiliency. | BizLibrary |
| Finding Your Resiliency: Who Is Resilient? | Welcome to the “Who Is Resilient?” lesson that takes a closer look at the characteristics of resilient people and habits that they typically hold. This is the second of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves and others. This lesson discusses the book Supernormal by Meg Jay and how to improve your resilience by learning from others. | BizLibrary |
| Finding Your Resiliency: Why Is Resilience Important? | Welcome to the “Why is Resilience Important?” lesson that explores the effects of unforeseen events have on us, such as the pandemic. This is the third of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. After watching, viewers will be encouraged to reflect on their personal “why” for developing resiliency. | BizLibrary |
| Finding Your Resiliency: You Are Not Alone | Welcome to the “You Are Not Alone” lesson, which addresses the importance of community when building resilience. This is the seventh of 11 lessons in the “Expert Insights: Finding Your Resiliency with Gabriella Parente” course, which helps viewers understand what resiliency is and how to recognize and cultivate it within themselves. Connecting to community is an important aspect of being resilient, and this lesson dives into how viewers can find a supportive community, develop deep authentic relationships, and strengthen their support network. | BizLibrary |
| Freedom to Fail: Learning and Growing from Failure | Welcome to the “Freedom to Fail: Learning and Growing from Failure” video lesson intended to highlight the ways we can learn from failures. This lesson is meant to teach learners how success and failure affect our behavior, what a growth mindset is, and specific tips on how to conquer failure. After watching the lesson, learners should realize that failure is not such a scary thing—it’s a normal part of life that we can grow from and overcome! | BizLibrary |
| Getting Out of a Career Rut | Peter Quarry, psychology expert, suggests turning an unsatisfying career around by first taking baby steps, relaxing, researching and repackaging yourself, paving the way to self-reinvention and career satisfaction. | BizLibrary |
| GOALS to Results | GOALS to Results is designed to help learners to achieve desired results with the GOALS formula. Goals are what you see in the distance, what you’re aiming for. The problem with setting goals is that sometimes they seem unattainable or overwhelmingly large. Psychologist Eve Ash explains how to generate aspirations, organize manageable steps, activate the right attitude, learn new skills and share success. Once this video is completed you will have learned to generate your key aspirations, organize these goals into manageable steps, and activate a positive attitude by visualizing the results of your endeavors. Learning new skills along the way brings your goals closer to fruition and you will share your success, recognizing those who supported you while mentoring others as they pursue their goals. | BizLibrary |
| Harnessing Self-Discipline: Improving Your Mindset | Developing self-discipline is essential for achieving personal and professional success. In this lesson, "Harnessing Self-Discipline: Improving Your Mindset," you'll explore what self-discipline is, the key traits that support its growth, and why it’s a crucial skill for development. Most importantly, you'll learn practical strategies to strengthen your self-discipline, helping you stay focused, overcome challenges, and reach your goals more consistently. | BizLibrary |
| Heartsounds | Heartsounds is an award winning movie that has been featured in 12 film festivals. It tells a story about a young woman's lifelong fascination with penguins and how they transformed her life in time of need. | BizLibrary |
| How to Advocate for Yourself | Welcome to the “How to Advocate for Yourself” video lesson intended to help learners drive effective conversations with their manager or coworkers to make real improvements in their lives at work. This lesson gives a step-by-step guide on what to do if employees are facing an issue that they need to discuss with their boss. After watching this video, viewers should feel more confident in their ability to communicate with their boss and coworkers about what they need to improve their performance at work. (Tags: goal setting, confidence) | BizLibrary |
| How to Be a Considerate Coworker | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How Be a Considerate Coworker," provides general tips for having good workplace etiquette. From this video lesson, viewers will learn to think before they speak, show up on time, and avoid offensive language and images, among other important considerations to remember in the workplace. | BizLibrary |
| How to Be Liked and Respected | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This course, which comprises six video lessons, discusses how to be likable and how to get to know others by artfully asking questions. It also covers the relationship between likability and respect, the cost of being disliked, and how to transform negative relationships into positive—or at least neutral—relationships. By the end of this video course, learners will be armed with actionable tips for becoming more likable and more highly respected in their workplace. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| How to Be Liked and Respected (Part 1 of 6): How to Be Likable | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This lesson, "How to Be Likable," is the first of six. In this lesson, learners will come to realize the many drawbacks of being self-absorbed. Viewers will also learn three key factors for making people like them. | BizLibrary |
| How to Be Liked and Respected (Part 2 of 6): The Lost Art of Asking Questions | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This video lesson, "The Lost Art of Asking Questions," is the second of six. From this video lesson, viewers will learn what it takes to get to know other people -- asking questions. Learners will also come to understand the value of not only listening, but actually using what they hear. Finally, viewers will become familiar with the flow of a meaningful conversation that has the potential to spark a relationship. | BizLibrary |
| How to Be Liked and Respected (Part 3 of 6): How to Gain Respect | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This lesson, "How to Gain Respect," is the third of six. During this lesson, learners will become aware of the relationship between respect and likability. Plus, viewers will learn the four things that are needed to gain the respect of others. | BizLibrary |
| How to Be Liked and Respected (Part 4 of 6): The Cost of Being Disliked | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This lesson, "The Cost of Being Disliked," is the fourth of six. In this video lesson, learners will come to recognize the behaviors that make coworkers dislike people. Then, they will learn the negative effects of not liking, or not being liked by, someone at work. Ultimately, learners should realize that it is costly to have negative relationships at work, so it is critical to turn those negative relationships around. | BizLibrary |
| How to Be Liked and Respected (Part 5 of 6): Improving Negative Relationships | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This lesson, "Improving Negative Relationships," is the fifth of six. From this lesson, viewers will learn an effective six-step approach for transforming negative relationships with coworkers. | BizLibrary |
| How to Be Liked and Respected (Part 6 of 6): Tips for Being Likable | Welcome to the "How to Be Liked and Respected" video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This lesson, "Tips for Being Likable," is the last of six. During this lesson, learners will receive critical tips for increasing their likability factor. Plus, they will learn how to deal with office cliques in a tactful way that won’t decrease their likability. | BizLibrary |
| How to Be Personally Credible | Welcome to the “How to Be Personally Credible” video lesson meant to help learners become someone whom others listen to and believe in. This one-off lesson defines credibility and describes what it means to possess personal credibility at work. In addition, this lesson explains how learners can boost their personal credibility by exhibiting competence, being consistent, and following through (among other things). In the end, viewers should be armed with actions to take to inspire trust and confidence in those they interact with at work. (Keywords: personal development, business skills, confidence) | BizLibrary |
| How to Break a Bad Habit | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Break a Bad Habit," juxtaposes good strategies and bad strategies to highlight the best way to finally kick that habit you’ve been struggling with for so long. By the end of the video lesson, you will have collected a handful of tips, from ways to motivate yourself to ways to “punish” yourself for relapsing. Finally, you will get some encouragement to never give up! You will be happy you stuck with it in the end. | BizLibrary |
| How to Build a Personal Brand | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Build a Personal Brand," offers several ideas for creating and maintaining an effective personal brand. Tips include reviewing your current brand, cleaning up your social media, being thoughtful about every message and post, and associating with strong brands. Ultimately, you will learn the importance of adding value in everything you do and making yourself an asset who people will want to work with. | BizLibrary |
| How to Build Your Reputation and Sell Yourself | Your reputation is one of your most powerful career assets. It shapes how others see you, builds trust, and influences opportunities. In this practical video, psychologist Peter Quarry explains how to build a strong, credible reputation and confidently sell yourself and your ideas. It’s not about bragging, it’s about being clear on your strengths, values, and purpose, and learning how to communicate them effectively. Whether you're looking to advance your career, build influence, or simply be recognized for your contributions, this video will help you stand out and be seen for who you truly are. | BizLibrary |
| How to Create Leadership Buy-In | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Create Leadership Buy-In," provides critical tips for persuading management to listen and seriously consider your ideas. From choosing the right timing to anticipating any problems, there are lots of things to keep in mind, and this video lesson will help you do just that! | BizLibrary |
| How to Develop Optimism | How to Develop Optimism is a simple video that shows how optimism is a skill you can learn and how you can benefit in your relationships, your work and your health. Psychology expert Peter Quarry describes the considerable difference you make to your life once you choose to view events optimistically. How to Develop Optimism helps learners to cope with life’s challenges in a positive way. Learn to see what can be changed positively in your situation. As Peter Quarry explains, when you choose the “glass half full” approach, difficulties become markedly easier and your relationships improve. | BizLibrary |
| How to Do Well at Job Interviews | A great interview is a two-way conversation. It's not just about answering questions, but also about showing who you are and finding out if the job is right for you. In this video, psychologist Peter Quarry shares practical tips to help you feel prepared, confident, and engaged. Learn how to make a strong first impression, talk about your strengths using real examples, and ask questions that show you’re serious about your future. | BizLibrary |
| How to Find Common Ground | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Find Common Ground," uses dialogue to convey the most effective strategies for getting beyond differences and reaching common ground with coworkers. After viewing the video lesson, learners will know that the best way to seek out commonality is to truly listen, ask open-ended questions, communicate with empathy, and find points of agreement, even when there are differences in opinion. | BizLibrary |
| How to Impress Your Boss | In this short video, you will learn the basic techniques to use to make a positive impression on your boss. Whether you are just joining the work world for the first time or you’re getting a new boss, watch this video to learn how to improve your relationship with the person that can make an important impact on your future career. | BizLibrary |
| How to Keep Your Commitments | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Keep Your Commitments," provides a handful of strategies to help you do all the things you say you will do. Essentially, if you stop over-committing, write everything down, manage your priorities, and maintain a good time management system, you will keep your commitments almost every time. Don’t forget to let the person you committed to know immediately if something comes up and you can’t meet your commitment! | BizLibrary |
| How to Make Time for Training at Work | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Make Time for Training at Work," provides easy-to-implement strategies for creating opportunities for training. Tips include studying as a team, using self-study, using online training, and learning from others. After viewing the lesson, learners will realize that they have more time for training than they think -- as long as they use their time wisely. | BizLibrary |
| How to Network | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Network," walks viewers through the intimidating task of developing professional connections. In this lesson, viewers will learn the importance of starting early, adding value, and cultivating relationships with existing contacts, among other things. After viewing this video lesson, learners should feel prepared to grow their professional network and build relationships that last. | BizLibrary |
| How to Study Effectively | How to Study Effectively is a video to change studying from being considered painful and something to avoid, to being a positive experience. In this video, psychology expert Peter Quarry, shares excellent tips for putting in the effort and being rewarded as a result. How to Study Effectively is a short but powerful video offering simple but effective ways to make study memorable, productive and rewarding. | BizLibrary |
| How to Tell Your Boss You're Applying for a New Job | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Tell Your Boss You’re Applying for a New Job," takes you through the steps of a tough conversation between an employee who is applying for another job and their boss. Knowing how to prepare for and navigate this difficult conversation will help make the employee feel comfortable enough to talk to their boss early in the process. That way, the boss isn’t blindsided if the employee puts in their two weeks’ notice. Plus, this gives the employer the opportunity to do a stay interview. | BizLibrary |
| How to Work With Someone You Dislike | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Work with Someone You Dislike," uses situational humor to help learners understand the best options for dealing with that person you don’t mesh with at work. Viewers will learn several strategies, from avoiding the person to focusing on work to choosing not to care. If the issue persists, it may be necessary to simply sit down and talk with the person about it. In the end, learners will understand that they may not be best friends with everyone at the workplace, but they do have to be able to work with everyone. | BizLibrary |
| Humor, Sarcasm, and Conflict | We will learn the importance of fun and humor in the workplace., We will learn the fine line between appropriate humor and rudeness. We will learn the harm of sarcasm among team members. As a manager, I've learned it is helpful to add a level of playfulness to everyday tasks. It's clear that employees who have fun on the job are more creative, make better decisions, and get along with their coworkers. It is very important to minimize boredom and fatigue - and humor and laughter can reduce stress and boost morale. Of course, humor in the workplace must be appropriate. For example, sarcasm and teasing tends to be negative, often coming from a place of hostility, and is usually hurtful to the recipient. These wounds are etched in the memory like a painting. We must be mindful of the images we create and the thoughts that linger. | BizLibrary |
| IDEA to REALITY | IDEA to Reality is designed to help learners develop realistic plans for their ideas, and move through steps to successfully make the idea a reality. Turning ideas into reality can be challenging. That’s where IDEA comes in: Identifying, Designing, Executing and Assessing your concept. Once this video is completed you will have learned that a good idea has a better chance of succeeding when it follows the IDEA formula. Eve Ash explains the process for converting inspiration into reality. It requires being objective, diligent, patient, seeking input from others, smooth implementation, constant testing and readiness to begin the process once again if necessary. The best IDEAs are a result of continuous improvement. | BizLibrary |
| Identify Opportunities to Improve | A culture of continuous improvement really begins with asking clients, customers, your team about ways to build on your service and what already works. Conducting “climate surveys” of staff gives a broader perspective on ways an organization can refine or enhance its operations. Exit interviews provide a candid take on how an organization can become a better place to work. | BizLibrary |
| Implement Initiatives | With ideas, they can be researched for too long: sometimes it’s necessary to launch the product and see what the market reaction is. Even failures will always teach you something; many times, even good ideas need recalibration. It is important to keep an open mind; it is a long way between a brilliant insight to an idea’s execution, its commercialization and adoption. | BizLibrary |
| Improving Your Emotional Intelligence | Everyone is emotional from time to time – happy, sad, angry, confused, frustrated, bored, scandalized, scared. Sometimes those emotions help us navigate difficult situations or inspire us to come up with a creative solution. But sometimes those emotions get in the way of what we want to do, or make it nearly impossible to have a constructive conversation with others. Maybe someday we’ll figure out how to eliminate our emotions entirely and live like cold, empty cyborgs. But since that particular apocalypse doesn’t seem to be coming anytime soon, we may as well figure out how to handle our emotions (and the emotions of others) as effectively as possible. That’s where "Improving Your Emotional Intelligence" comes in. This refreshingly entertaining course will help you understand what emotional intelligence is, how to more effectively recognize and manage your own emotions (which isn’t always as easy as it should be!), and how to use your newfound powers to improve your interactions with others. So get ready to enjoy Improving Your Emotional Intelligence. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Improving Your Emotional Intelligence: Building Empathy With Others | Once you’ve developed strong emotional intelligence for yourself, it’s time to apply that knowledge to your relationships with others. This video offers a step-by-step approach to building empathy. That does not mean there’s only one right way to be empathetic (there are lots of right ways, like more than four of them), but it does mean that you can learn how to be empathetic without having to sign up for a semester-long class. You’re welcome. This content is also translated in Spanish. | BizLibrary |
| Improving Your Emotional Intelligence: Developing Emotional Self-Awareness | When events occur, we react to them. But there’s a step in between an event and our emotional reaction to it that has a huge impact on the type of emotions we experience. This video will explore that often-overlooked step as a way to help us better understand why we respond to certain situations the way we do. There’s also a couple ideas for your next home improvement project, just to spice things up a bit. This content is also translated in Spanish. | BizLibrary |
| Improving Your Emotional Intelligence: Managing Your Emotions | Emotions are like fire – a little bit is nice, but too much can burn your house down. This video covers multiple strategies for developing a healthy mixture of emotion and reason. There may also be some magic in here, and possibly even some time travel. You’re welcome. This content is also translated in Spanish. | BizLibrary |
| Improving Your Emotional Intelligence: What Is Emotional Intelligence? | This video explains what emotional intelligence is (and also what it isn’t), and because we were in a good mood we decided to also explain why it’s important. So if you’d like to make better decisions, communicate more effectively with others, and/or watch someone run screaming from a math question, then this video is for you! This content is also translated in Spanish. | BizLibrary |
| Increasing Your Emotional Quotient (EQ) | Welcome to the “Increasing Your Emotional Quotient (EQ)” course intended to give learners tools to increase their emotional intelligence. This course, comprising six lessons, goes into what an EQ is and where the concept came from, as well as the five areas you need to improve in to increase your overall emotional intelligence. After viewing this course, learners will have specific steps to follow in order to strengthen their self-awareness, self-management, motivation, empathy, and social skills. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .5 hour of recertification credit through the HR Certification Institute (HRCI) and .5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Increasing Your Emotional Quotient: Build Your Intrinsic Motivation | Welcome to the “Build Your Intrinsic Motivation” lesson intended to help learners become more intrinsically motivated. This lesson is the fourth of six in the “Increasing Your Emotional Quotient (EQ)” course, which dives into the five areas viewers can improve on to strengthen their emotional intelligence. This lesson looks at what intrinsic motivation is, why it’s important, and what to do to cultivate an internal drive. After viewing this lesson, viewers will be armed with some tips and tricks to find motivation within themselves. | BizLibrary |
| Increasing Your Emotional Quotient: EQ vs. IQ: What's the Difference? | Welcome to the “EQ vs. IQ: What’s the Difference?” lesson intended to introduce viewers to the concept of an emotional quotient (EQ). This lesson is the first of six in the “Increasing Your Emotional Quotient (EQ)” course, which dives into the five areas viewers can improve on to strengthen their emotional intelligence. After viewing this lesson, learners will walk away with an understanding of where the concept of emotional intelligence came from, how it’s measured, and what preliminary steps they need to take to improve their own EQ. | BizLibrary |
| Increasing Your Emotional Quotient: Improve Your Self-Regulation | Welcome to the “Improve Your Self-Regulation” lesson intended to give learners some key guidelines to follow to better manage their emotions in difficult situations. This lesson is the third of six in the “Increasing Your Emotional Quotient (EQ)” course, which dives into the five areas viewers can improve on to strengthen their emotional intelligence. After viewing this lesson, learners will not only understand why self-regulation is essential for a high EQ, they will also have five steps to keep in mind the next time they need to manage their reactions. | BizLibrary |
| Increasing Your Emotional Quotient: Increase Your Self-Awareness | Welcome to the “Increase Your Self-Awareness” lesson intended to give viewers tactics they can use to improve their self-awareness. This lesson is the second of six in the “Increasing Your Emotional Quotient (EQ)” course, which dives into the five areas viewers can improve on to strengthen their emotional intelligence. After viewing this lesson, learners will walk away with six strategies that will help them improve their introspection, as well as an understanding of why self-awareness is so important. This content is also translated in Spanish. | BizLibrary |
| Increasing Your Emotional Quotient: Skills to Navigate Social Interactions | Welcome to the “Skills to Navigate Social Interactions” lesson intended to give viewers foundational guidance on how to strengthen their social skills. This lesson is the last of six in the “Increasing Your Emotional Quotient (EQ)” course, which dives into the five areas viewers can improve on to strengthen their emotional intelligence. This lesson covers what skills are important to typical social interactions, as well as some general social skills to keep in mind. This content is also translated in Spanish. | BizLibrary |
| Increasing Your Emotional Quotient: Strengthen Your Empathy | Welcome to the “Strengthen Your Empathy” lesson intended to give viewers an overview of how to increase their empathy. This lesson is the fifth of six in the “Increasing Your Emotional Quotient (EQ)” course, which dives into the five areas viewers can improve on to strengthen their emotional intelligence. This lesson covers why empathy is an important aspect of your emotional quotient (EQ), as well as seven tips to help increase your ability to relate with others. This content is also translated in Spanish. | BizLibrary |
| Interviewing Skills | You’ve probably been interviewed before, so you already know how daunting it can be to sit through another one (or two, or twenty-five). But if you’re interested in transferring to a new department or securing a promotion, then you’ll almost certainly need to sit through another interview or two. But fear not! Our Interviewing Skills: Career Advancement Techniques series will give you the skills and confidence necessary to help you take your career to the next level. Packed with plenty of humor – because honestly, who wants to watch another boring interviewing video? Interviewing Skills: Career Advancement Techniques will cover everything from pre-interview planning to post-interview follow-up. This series is designed for anyone interested in moving forward in their career, from new hires all the way to seasoned professionals. So get ready to enjoy Interviewing Skills: Career Advancement Techniques. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways: • Ensure that the right people know you’re interested in a new position • Develop strategies for answering those dreaded “difficult questions” • Assume a pro-active approach before, during, and after the interview • Avoid common actions and behaviors that might reflect poorly on your fitness for the position you’re seeking | BizLibrary |
| Interviewing Skills: Following Up Post-Interview | The interview might be over, but your work isn’t. This video covers how to handle the immediate aftermath of an interview, including when to follow up and how best to make sure they notice that you’ve followed up. You’ll also learn some new words – or rather, some old words that will probably be new to you because nobody uses them anymore. Let the tomfoolery begin! | BizLibrary |
| Interviewing Skills: How to Act During the Interview | This video will cover how to act during your next interview so that you make the best impression possible. We discuss body language, eye contact, pacing, topics to emphasize, topics to avoid, and how to exit. How did we cram so much into such a short video? We’re not sure either – we’re just as surprised as you. | BizLibrary |
| Interviewing Skills: How to Answer Difficult Questions | This video tackles what might be the hardest part of every interview – how to handle difficult questions. We’ll discuss how to highlight your strengths without seeming arrogant, how to discuss your weaknesses without ruining your chances of getting the job, and how to position yourself as an invaluable asset to the person or people doing the interview. You might also laugh a few times as we show you how to do everything wrong, too. Have fun! | BizLibrary |
| Interviewing Skills: Let People Know You’re Looking | Let’s face it – amazing jobs rarely just fall into our laps. If you want something new, you’ll need to let people know that you’re looking. This video will show you how to do that without suggesting that you aren’t happy where you currently are. It will also introduce you to a new career possibility that we’re positive you’ve never thought about. Enjoy! | BizLibrary |
| Interviewing Skills: Preparing for the Interview | This video will ensure that your next interview (whether in-person or virtual) contains as few surprises as possible. You’ll see how a small amount of research can go a long way toward creating a positive impression, and you’ll also see how a total lack of preparation can go a long way toward a rejection. You’ll also get an unorthodox answer to the “What’s your biggest weakness?” question that we think you’ll enjoy. | BizLibrary |
| Interviewing Skills: Things to Avoid in Any Interview | This video covers a wide variety of things you should never do or say in any interview. And yet, somehow, each one of these things has been done or said in an interview! Compiled from recollections of dozens of hiring managers, this assortment of no-no’s is certain to make you laugh. Sometimes, learning what not to do is just as important as learning what you’re supposed to do. You’ll want to share this one with your colleagues! | BizLibrary |
| Interviewing Tips | We will learn the key to an impressive interview is to be prepared. We will learn the importance of researching a company. We will learn that you only have one opportunity to make a first impression. What is the one quality that will ensure an impressive interview? Being prepared. Your compelling resume and cover letter landed you an interview. Let that give you confidence. Now it's time to prepare for the interview - and there is no better way than to anticipate and prepare for the questions. | BizLibrary |
| Interviewing: Cover Letter and Resume | We will learn the components of a great cover letter. We will learn the components of a great resume. We will learn the importance of editing documents. The cover letter is a sales pitch that sells your unique value - and should be custom-tailored for the specific company; therefore you should write in the company's voice. A resume is a marketing document that sells your skills and strengths in a brief but exciting format. The objective is to stand-out as a superior candidate and land an interview. As you begin to write your resume, keep in mind it generally gets scanned for only 25 seconds. This should encourage you to keep it neat and uncluttered. | BizLibrary |
| Jealousy at Work | We will learn what creates jealousy in the workplace. We will learn how jealousy affects the workplace. We will learn the steps to eliminate jealousy in the workplace. The workplace does not contain cookie cutter workers. The workplace has talented employees with personalities. Some are quiet and perform their duties with precision and excellence every day. Others appear to be more visible and garner recognition for their charisma and contributions. And then there are those whose insecurity leads them to wander the halls in a state of envy jealousy. Jealousy is angry agitated worry. It is human behavior we experience from time to time - but it can become problematic if we act out in a fit of jealousy or worse, wallow endlessly in bitterness and resentment. | BizLibrary |
| KEEP Promises | KEEP Promises teaches learners to be develop four KEEP skills that everyone relies on. There is something reassuring about a person who KEEPs promises. Psychologist Eve Ash explores this special personality everyone admires: Keen, Explicit, Efficient and Proud. Once this video is completed you will have learned the power prompt and reliable – someone who gets things done with a minimum of fuss and negativity. You will be armed with the four KEEP skills to ensure a team is humming and delivering efficiently. You will enjoy being keen – determined, committed, on the ball and explicit – clarifying and agreeing on expectations. You will find ways to manage time and tasks so you are efficient, and you will take pride in doing your work well. | BizLibrary |
| Keep Your Edge with Continuous Learning | Welcome to “Keep Your Edge with Continuous Learning,” a video lesson created to highlight the value of making learning an everyday habit and a key part of the company culture. In this lesson, learners will discover what continuous learning is and why it’s beneficial to employees and companies alike. Plus, viewers will explore tips for promoting continuous learning throughout their team and organization, from explaining the why to curating educational content to focusing on feedback. | BizLibrary |
| Learn to Set Boundaries | Learn to Set Boundaries will be an ideal video for anyone being asked to do more and more with less. It’s not unusual to feel discomfort, resentment, guilt or inadequacy when someone (often a manager) asks you to do something that is either not your responsibility or just feels out of your league. In this video you will learn to set boundaries. Learn to Set Boundaries is a video to give you skills when too much is being asked of you, and it’s time to set boundaries. Peter Quarry advises deciding on what is important for you, communicating and negotiating a solution, and reminding those who cross boundaries. | BizLibrary |
| Lies, Crimes and False Confessions | In this video, Eve Ash interviews the University of Massachusetts’ Professor Robert Feldman, an expert on lying. He explains that we all lie under various conditions, we can’t necessarily “spot” liars, and false confessions lead to wrongful convictions. | BizLibrary |
| Living with Lies | After studying the reasons why we lie for many years, Professor Robert Feldman reveals fascinating facts including their spiral effects, their many varieties and how over time, lying becomes easier. | BizLibrary |
| Make Better Decisions With Framing (Part 1 of 11): The Psychology of Decision: Making | Welcome to the "Make Better Decisions With Framing" video series. This is the first video lesson in a series of eleven and highlights six basic techniques for framing: metaphors, stories, traditions, slogans and catchphrases, objects, and contrast. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 10 of 11): Decision Key: Labeling | Welcome to the "Make Better Decisions With Framing" video series. This is the tenth video lesson in a series of eleven and discusses how you name things, and what you call things needs to be part of your overall framing strategy, if you want to make labeling a powerful tool. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 11 of 11): Putting it All Together | Welcome to the "Make Better Decisions With Framing" video series. This is the eleventh and final video lesson in this series and wraps up how to recognize framing, analyze risk, determine credibility and assign value to things. Operate your FRAME of reference, and not someone else’s. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 2 of 11): Decision Key: Losses Versus Gains | Welcome to the "Make Better Decisions With Framing" video series. This is the second video lesson in a series of eleven and discusses how you can reverse someone’s decision, just by switching the frame. It also covers four major learning points on the value of gains and losses, when it involves risk. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 3 of 11): Decision Key: Risk-Value Curve | Welcome to the "Make Better Decisions With Framing" video series. This is the third video lesson in a series of eleven and helps you understand the true risk and corresponding value, and how they’re being frame to you. It’s funny how you can change the way things are perceived just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you, and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 4 of 11): Decision Key: Mental Accounting | Welcome to the "Make Better Decisions With Framing" video series. This is the fourth video lesson in a series of eleven and discusses how to properly allocate expenditures and be alert for how mental accounting can contribute to your organization. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 5 of 11): Decision Key: Because | Welcome to the "Make Better Decisions With Framing" video series. This is the fifth video lesson in a series of eleven and discusses how to provide enough information to justify what you want people to do so you can do a better job communicating WHY. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 6 of 11): Decision Key: Candor | Welcome to the "Make Better Decisions With Framing" video series. This is the sixth video lesson in a series of eleven and discusses how people respond better to what they perceive as a fair description of things and if you admit your flaws, it can make you seem more credible. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 7 of 11): Decision Key: Contrast | Welcome to the "Make Better Decisions With Framing" video series. This is the seventh video lesson in a series of eleven and discusses how giving options will influence what other people consider when making choices. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 8 of 11): Decision Key: Imagination | Welcome to the "Make Better Decisions with Framing" video series. This is the eighth video lesson in a series of eleven and discusses how you can dramatically change how you feel about yourself, and how people feel about what they do, by understanding how the situation is being compared in people’s imagination. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make Better Decisions With Framing (Part 9 of 11): Decision Key: In-Print | Welcome to the "Make Better Decisions With Framing" video series. This is the ninth video lesson in a series of eleven and discusses the benefits of print, how it is more engaging for readers, and why the printed word is still perceived as more credible than anything on the internet. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video series will teach you what framing is, how to know when it is being used on you and how to effectively use it on others. | BizLibrary |
| Make the World a Better Place | Make the World a Better Place explores what we can do despite the many environmental crises – climate change, bush fires, earthquakes, pollution, hurricanes and tornados, tsunamis and floods – as well as famine, poverty, violence, anger, a pandemic and lots of disrespect and intolerance. In this video we learn that we can choose to make a difference in small but always worthwhile ways. Make the World a Better Place is a video in which Peter Quarry presents some simple but effective approaches that make an incremental difference, and many strategies individuals in business can initiate like competitions, recycling, donating excess, volunteering and ensuring diversity and inclusion. | BizLibrary |
| Making Better Decisions With Framing | Welcome to our eleven-part video course on "Make Better Decisions with Framing"! This video course wraps up how to recognize framing, analyze risk, determine credibility and assign value to things. Operate your FRAME of reference, and not someone else’s. It’s funny how you can change the way things are perceived, just by the way you say them, isn’t it? If you can change perceptions, can you also change people’s behavior, just by saying things in a particular way? This video course will teach you what framing is, how to know when it is being used on you and how to effectively use it with others. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| Mastery of Self-Awareness | We will learn to look at ourselves objectively. We will learn to challenge ourselves to move beyond our default point-of-view. We will learn that the first step toward success is always inward. Ninety per cent of the population complain about their life - but do they take responsibility for why their life is the way it is? Do you make things happen, or do things just happen to you? It is common to avoid responsibility, avoid problem-solving, or avoid looking at ourselves in a truthful way. It is all right not to know all the answers - that's what experience is of. But taking problems head-on will make you more liberated and aware. | BizLibrary |
| MIND over Mood | Mind over Mood will help you understand how to control your moods and switch to positive constructive thinking. Psychologist Eve Ash explains how to change, what she calls, the Negative Land of W (Wishing, Whining and Wasting Time) to the Positive: Wanting to Achieve, Willing to Learn and Working Effectively. Once this video is completed you will have learned how we waste valuable time wishing for something different or whining about finishing a task or project. You will know how to choose your mood using the Positive Land of W approach: Wanting to achieve, being Willing to learn, and Working effectively. It’s a case of mind over mood. | BizLibrary |
| Mindfulness at Work | Mindfulness is a buzz word that also delivers manifold benefits. It means focusing in the present without judgment. Kylie Bell tells Eve Ash about a Roy Baumeister study which gave people apps that randomly asked what they were thinking about: the past, the present or the future. Most were found to be thinking about the future. The study also tested wellbeing and found participants were happiest when they focused on the present. When people are practicing being mindful, they are less stressed, more youthful and resilient with higher productivity. Kylie and Eve go through some techniques that help. | BizLibrary |
| Minimize Bias to Improve Your Judgment | Welcome to “Minimize Bias to Improve Your Judgment,” a video lesson intended to make you aware of different kinds of bias that affect your thinking and teach you strategies to overcome them. In this lesson, you’ll learn about biases such as the anchoring bias and the gambler’s fallacy and how they can cloud your judgment. If you acknowledge the biases you often rely on to make decisions, you can begin to consciously confront them and minimize their effect on your decision-making. | BizLibrary |
| Mistakes are Valuable Teachers | We will learn why we fear making a mistake. We will learn the benefit of making a mistake. We will learn techniques to handle mistakes. As children, we were taught to distinguish right from wrong and to get the answer right. To be right was so important that, when wrong, our first reactions were to deny it, get defensive, blame others, or internalize it. As adults, it is no wonder why so many people fear making mistakes - even to the point of viewing failure as permanent and success as temporary. Now is the time to etch this phrase into our minds "trial and error learning." | BizLibrary |
| Motivation Hacks When You Need a Boost at Work | Let’s face it, we all have times when it seems like we can’t get motivated. It’s human nature, after all. The trick is to make sure those times are less frequent and shorter in duration. If you’re going through a funk, don’t despair. Check out these quick motivation tips and you’ll be back to yourself in no time! | BizLibrary |
| Nailing Your Virtual Interview | Interviews can be stressful experiences under any circumstances. But virtual interviews raise a unique set of challenges with the potential to add to your stress. This video will provide you with the strategies necessary to overcome those challenges. And best of all, it does not smell like laundry. (You’ll understand why we say that once you see the video.) Have fun! This content is also translated in Spanish. | BizLibrary |
| New Hire Success: Adopt a Winning Attitude | Welcome to the “Adopt a Winning Attitude” lesson that goes over the four elements that employers look for in new employees. This lesson is the third of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By understanding these four elements, employees can use them to enhance their approach to the ways they work. | BizLibrary |
| New Hire Success: Become Actively Curious | Welcome to the “Become Actively Curious” lesson that helps viewers accelerate the learning process by becoming naturally curious in their new roles. This lesson is the fifth of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end of this lesson, viewers will shift from a mindset of passively waiting to be taught and become an employee who seeks to proactively learn. | BizLibrary |
| New Hire Success: Communicate Effectively | Welcome to the “Communicate Effectively” lesson that teaches viewers how to be skilled communicators. This lesson is the eighth of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. In this lesson, employees will learn that by focusing on context, purpose, structure, brevity, and adaptability, their communications can have a stronger impact. | BizLibrary |
| New Hire Success: Conclusion | Welcome to the “Conclusion” lesson that aims to conclude this course by bringing together all of the strategies from each lesson. This lesson is the final of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. In the end, this course urges viewers to measure their worth not by how indispensable your organization judges them to be, but by how fully they live out the potential of who they are. | BizLibrary |
| New Hire Success: Consider Your Work from Every Angle | Welcome to the “Consider Your Work from Every Angle” lesson designed to teach viewers how to go beyond excelling at execution and how to begin exceeding expectations. This lesson is the 11th of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end of this experience, learners can go beyond just considering the basics of work and be able to complete their tasks more deeply. | BizLibrary |
| New Hire Success: Contribute Beyond Yourself | Welcome to the “Contribute Beyond Yourself” lesson that explains how employees can contribute to their organizations beyond their roles. This lesson is the 12th of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end of this lesson, viewers can walk away knowing how to use their abilities to be of service to their organization. | BizLibrary |
| New Hire Success: Drive Your Development From the Start | Welcome to the “Drive Your Development from the Start” lesson that discusses how employees can take responsibility for their ongoing professional development. This lesson is the 13th of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end, learners will understand how to set their ambitions, work out a plan, and wisely enlist the support they need to be successful. | BizLibrary |
| New Hire Success: Introduction | Welcome to the “Introduction” lesson that serves as a brief overview of the course. This lesson is the first of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. In this lesson, viewers can expect to learn about the objectives of this course and prepare to take their new hire experience to the next level. | BizLibrary |
| New Hire Success: Invest Yourself in the Mission | Welcome to the “Invest Yourself in the Mission” lesson that explains four ways for employees to show they’re invested in the company’s mission. This lesson is the fourth of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end of this experience, viewers will be able to use these tips to better align with their company’s purpose, mission, values, and goals. | BizLibrary |
| New Hire Success: Set Yourself in the Right Direction | Welcome to the “Set Yourself in the Right Direction” lesson designed to help new employees excel at execution. This lesson is the sixth of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. Viewers will walk away with a few key strategies for setting themselves up for success no matter the role. | BizLibrary |
| New Hire Success: Show Up and Start Strong | Welcome to the “Show Up and Start Strong” lesson that explains how to nail the basics when starting a new role. This lesson is the second of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. Viewers will learn five key tips for starting strong in their roles and making meaningful impressions that last. | BizLibrary |
| New Hire Success: Tackle Problems Head On | Welcome to the “Tackle Problems Head-On” lesson that’s designed to help employees problem-solve more effectively. This lesson is the ninth of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end of this experience, viewers will have four strategies they can use to rise above mistakes and handle obstacles thrown their way. | BizLibrary |
| New Hire Success: Take on Conflict Productively | Welcome to the “Take on Conflict Productively” lesson that’s designed to help individuals handle conflict productively and compassionately. This lesson is the 10th of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. Learners will walk away from this lesson with the ability to center themselves and strategically handle moments of conflict at work. | BizLibrary |
| New Hire Success: Work Intelligently and Independently | Welcome to the “Work Intelligently and Independently” lesson that discusses how employees can continue setting themselves up for success by teaching themselves to work smarter. This lesson is the seventh of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. By the end, viewers can feel confident in their ability to independently and effectively manage their work. | BizLibrary |
| Overcome a Knockback | Overcome a Knockback is a video explaining how knockbacks handled correctly, can be useful guides to achieving what we want. Whether it’s a rejected job application, a project proposal or an idea that you floated at a meeting, knockbacks can be hard to overcome. Overcome a Knockback shows how knockbacks or rejections are an inevitable part of life. When they occur, it feels deeply personal and it’s hard to pick up the courage to keep going. But knockbacks are opportunities in disguise. In this video, psychology expert Peter Quarry shows how to overcome knockbacks through self-talk, creating new strategies, using a support network and taking a realistic approach to moving forward. | BizLibrary |
| Overcoming Compassion Fatigue | Welcome to “Overcoming Compassion Fatigue,” a video lesson intended to help you understand what compassion fatigue is and how to minimize its effects. From this lesson, you’ll first learn about how compassion fatigue is the result of the combination of secondary trauma and cumulative burnout. Then, this lesson covers who is most at risk of experiencing compassion fatigue and what the common symptoms are. Finally, you’ll learn various methods for mitigating the effects of compassion fatigue. By applying the tips from this lesson, you will be able to become more resilient to workplace stressors and renew your ability to care for others effectively no matter what your job is. | BizLibrary |
| Overcoming Fear: Do What Scares You | Welcome to the “Overcoming Fear: Do What Scares You” video lesson intended to help viewers identify and overcome their fears so they can reach their full potential. This lesson covers the different types or reasons for fear and gives a general step-by-step process on how to overcome fear. Ultimately, learners should be motivated to conquer their fears so they don’t hold themselves back. | BizLibrary |
| Overcoming Impostor Syndrome | Welcome to the “Overcoming Impostor Syndrome” video lesson created to educate viewers on the realities of impostor syndrome, its impact on workers, and how it can be overcome. Have you ever felt like you didn’t deserve an award? Or, like you weren’t qualified for your role at work? Well, you’re not alone! This lesson begins by defining impostor syndrome and explaining what causes employees to feel like impostors at work. Then, the lesson focuses on seven tips viewers can utilize to overcome their impostor syndrome. This debilitating way of thinking can be helped with the right tools and determination. (Keywords: imposter, imposter syndrome) | BizLibrary |
| Overcoming Low Self-Esteem | Psychologist Peter Quarry recommends turning low self-esteem around through banishing emotional triggers, identifying what you do well (with testimonials) and updating with fresh successes. | BizLibrary |
| Overcoming Obstacles | Welcome to the “Overcoming Obstacles” lesson meant to help learners move past challenges and come out stronger on the other side. Viewers will learn more about the nature of obstacles and be guided through the general process for facing blocks they encounter at work and in life. After watching, learners will have a practical approach for problem-solving and building resilience. | BizLibrary |
| Pay Attention to Detail and Accuracy | Paying attention to detail is a vital skill that boosts work quality, shows professionalism, and supports a culture of excellence. It’s about being thorough and precise, whether writing reports, following instructions, checking layouts, setting up equipment, or organizing a workspace. This video presented by psychologist Eve Ash explores how detail and accuracy impact outcomes, trust, and team performance. Learn practical strategies to sharpen your focus and avoid common errors. You’ll discover how to build habits that support accuracy, take responsibility for quality, and help your team do the same. | BizLibrary |
| Persevering at Work | Welcome to ‘Persevering at Work,’ a video lesson meant to teach you how perseverance can drive achievement and increase personal fulfillment. While learning key terms like stickability, grit, and pivot, the viewer will learn about the importance of persevering through struggles during one’s career. By persevering through trials at work, you’ll come to understand what you’re capable of and what truly makes you happy. | BizLibrary |
| Personal Responsibility as a Competency | Welcome to the “Personal Responsibility as a Competency” video lesson intended to highlight the importance of being accountable for your actions and their consequences. Overall, this one-off lesson defines personal responsibility and provides key requirements for developing personal responsibility as a competency at work. In the end, learners should recognize how to make ethical and constructive choices and take responsibility for the outcomes. | BizLibrary |
| Personalize Your Vision | There are ways for everyone in an organization to contribute and implement the overall company vision. People can decide which of the vision’s values resonate with them and carry out everyday tasks in tangible ways that really make a difference. Even pest exterminators have an amusing but accurate take on their contribution to the local government’s vision for its city! | BizLibrary |
| PLAN to Succeed | PLAN to Succeed helps us enjoy a plan coming together. Psychologist Eve Ash shows how when you PLAN, you have every chance of succeeding. Once this video is completed you will have learned that a PLAN consists of picturing the problem or goal to be achieved and constructing the steps and pathways required to get there. You will be willing to ask your team, managers and stakeholders what’s needed and navigate your efforts and your team towards the goals. | BizLibrary |
| Practice Gratitude to Find Calm in Chaos | Explore how practicing gratitude can improve your mood, reduce stress, and strengthen workplace relationships. Learn simple techniques to incorporate gratitude into your daily routine and foster a more positive and supportive work environment. | BizLibrary |
| Practice Gratitude to Find Calm in Chaos: Build Stronger Bonds with Appreciation | Leverage appreciation as a strategic tool to strengthen trust, boost engagement, and support performance. | BizLibrary |
| Practice Gratitude to Find Calm in Chaos: Create Space for Positivity | Discover how to increase optimism and resilience by building micro-moments of positivity into your day. | BizLibrary |
| Practice Gratitude to Find Calm in Chaos: Shift Your Mindset with Gratitude | Learn how to use gratitude as a performance tool during stress. | BizLibrary |
| Predictive Index Assessment | Welcome to the “Predictive Index Assessment” course where we talk about the Predictive Index Assessment and how it can be used in the workplace. This course, comprising of two lessons, will look at the four drives that make up the Predictive Index Assessment: dominance, extraversion, patience, and formality. Viewers will also learn about the 17 possible profiles and how to work with people of each classification. After viewing, learners will have a general understanding of the Predictive Index Assessment and how to use its results in the workplace. | BizLibrary |
| Predictive Index Assessment: An Overview | Welcome to the “Predictive Index Assessment: An Overview” lesson where you can learn about the difference between the Predictive Index Cognitive Assessment and the Predictive Index Behavioral Assessment. Also covered are the four drives assessed in this tool: dominance, extraversion, patience, and formality. This lesson is the first of two in the “Predictive Index Assessment” series, which covers the Predictive Index Assessment and how it can be used in the workplace. | BizLibrary |
| Predictive Index Assessment: The 17 Profiles | Welcome to the “Predictive Index Assessment: The 17 Profiles” lesson where you can learn about the 17 profiles in the Predictive Index Assessment. After viewing, learners will have a better understanding of how to work with people of each profile type to create a more cohesive company culture. This lesson is the second of two in the “Predictive Index Assessment” series, which covers the Predictive Index Assessment and how it can be used in the workplace. | BizLibrary |
| Professional Development: Being Prepared 2 | This is a branching scene that takes place on Bruce Baxter’s farm. He is acquiring a certification that he thinks will help him grow his business and has scheduled the required audit. He now has to prepare for the inspector’s appointment. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Development: Changing Careers | This is a branching scene that takes place in the home of Michael and Megan Banks as they discuss his frustrations with his seemingly stalled job search. Michael happens to be a former member of the armed services, but the lessons of maintaining emotional resilience through a life challenge are widely applicable. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Development: Preparing for a Job Interview 2 | This is a branching scene that takes place in the home of Michael Banks and in a hiring office of a small company. Michael Banks is interviewing for a job after a lengthy search. Michael happens to be a former service member, but the lessons are applicable to a broad audience. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Development: Resilience in the Job Search | This is a branching scene that takes place at Michael Banks’ house. Michael has been engaged in months-long job search and gets word that he’s been passed over for one more position. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Professional Development: Selling Yourself at the Job Interview | This is a branching scene that takes place in the hiring office of a small company. Michael Banks is interviewing for a job after a lengthy search. Michael happens to be a former service member, but the lessons are applicable to a broad audience. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Promoting Positivity at Work | Welcome to “Promoting Positivity at Work,” a video lesson intended to help you negate negativity from your daily life at work. From this lesson, viewers will learn all about how detrimental negative energy can be on things like mental health, productivity, and team culture. To help combat this toxic negativity, employees will learn about what they can do to take control of their thoughts and actions and become more positive in all they do. (Keywords: happiness, positive, negative, complaining, toxic coworkers) | BizLibrary |
| Promoting Self-Efficacy at Work | Welcome to the “Promoting Self-Efficacy at Work” video lesson, which provides insight on how to help employees become more confident in their abilities at work. In this lesson, viewers will learn what self-efficacy is and how it affects employee behavior and performance. Learners will also take a look at five core strategies for boosting employees’ self-efficacy on the job. (Keywords: business skills, coaching, confidence, employee development, empowerment, learning, performance) | BizLibrary |
| Putting the "Pro" in Proactive | Welcome to “Putting the ‘Pro’ in Proactive,” a video lesson that explains eight tips for becoming more proactive in all you do. From being prepared to learning new skills, there’s a lot you can do to stay on top of your tasks and find solutions to problems. It’s all about staying organized, being attentive to others, and implementing solutions. By taking initiative and being proactive at work, you will help set yourself apart from your peers and set yourself up for success in your career. | BizLibrary |
| Qualities of a Great Employee | We will learn if a great worker is born or made. We will learn the qualities of a great manager. We will learn the qualities of a great employee. Good employees are important in any business. When looking to add staff to your workplace, though knowledge is an asset, it can be taught. Pay closer attention to character, personality, and attitude. What is essential for an employee to achieve greatness is to have a great sense of personal security, an innate confidence that exudes passion. | BizLibrary |
| Reach Your Potential | Reach Your Potential is a course designed for everyone at any level. People can expect multiple jobs in their lifetime, and a career path that is anything but a straight line to the top. What is important is to find ways to reach your potential. In this course psychologist Peter Quarry invites you to consider how you can reach your potential. You will learn to consider capacity-building questions: Am I in the right career? Have I identified my purpose and my path? Am I achieving results in my current role? Am I my own best friend or worst enemy? What is holding me back? Am I taking practical steps to reach my potential? Reaching your potential is finding your purpose and your path to achieving it. | BizLibrary |
| Real Confidence: Managing Emotional Confidence Kryptonite | Welcome to “Managing Emotional Confidence Kryptonite” which is the sixth of eight lessons in the “The Science & Secrets of Real Confidence with Alyssa Dver” course. This lesson covers common things that can undermine our confidence, such as the fear of looking stupid, regret, or failure. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. After this lesson, viewers will have explored the opportunities where we decide to act confidently or emotionally. | BizLibrary |
| Real Confidence: Managing Physical Confidence Kryptonite | Welcome to “Managing Physical Confidence Kryptonite” which is the fifth of eight lessons in the “The Science & Secrets of Real Confidence with Alyssa Dver” course. This lesson contains an exercise that shows how mindset impacts a physical response. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. After this lesson, viewers will better understand how the amygdala works with physical fear. | BizLibrary |
| Real Confidence: Next Steps to Amp Your Confidence | Welcome to “Next Steps to Amp Your Confidence” which is the final lesson of eight in the “The Science & Secrets of Real Confidence with Alyssa Dver” course. This lesson wraps up the course by leaving you with next steps as you go forward in choosing confidence. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. | BizLibrary |
| Real Confidence: Simple Mindshifts That Change Your Brain | Welcome to “Simple Mindshifts That Change Your Brain” which is the seventh of eight lessons in the “The Science & Secrets of Real Confidence with Alyssa Dver” course. This lesson examines ways you can choose confidence instead of an emotional reaction by shifting how you think. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. After this lesson, viewers will have three simple takeaways that can help them be more confident every day. | BizLibrary |
| Real Confidence: What Is REAL Confidence, Definitionally? | Welcome to “What Is REAL Confidence, Definitionally?” which is the third of eight lessons in the “The Science & Secrets of Real Confidence with Alyssa Dver” course. This lesson dives into what confidence actually means, and the foundations of being able to make confident decisions, or act confidently. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. After this lesson, viewers will understand the needs that drive confident behaviors. | BizLibrary |
| Real Confidence: What Is REAL Confidence, Neurologically? | Welcome to “What Is REAL Confidence, Neurologically?” which is the fourth of eight lessons in the “The Science & Secrets of Real Confidence with Alyssa Dver” course. This lesson dives into the science behind the secret to being confident. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. After this lesson, viewers will understand some brain physiology and how that applies to confident behavior. | BizLibrary |
| Real Confidence: Who I Am & Why | Welcome to “Who I Am & Why,” which is the first lesson in the “Expert Insights: The Science & Secrets of Real Confidence with Alyssa Dver” course. This introduction kicks off this course on how you can improve your confidence. This course contains eight lessons guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. After this lesson, you’ll have a solid start to choosing a confident mindset. | BizLibrary |
| Real Confidence: Why Isn’t Anyone Confident? | Welcome to “Why Isn’t Anyone Confident?”, which is the second of eight lessons in the “The Science & Secrets of Real Confidence with Alyssa Dver” Expert Insights course. This lesson discusses common mindsets that can undermine your confidence. This course is guided by confidence expert Alyssa Dver, CEO and founder of the American Confidence Institute. | BizLibrary |
| Receiving Feedback as an Employee | Welcome to “Receiving Feedback as an Employee,” a video lesson meant to give learners the tools to respond professionally to constructive criticism as well as praise. This one-off lesson first covers general tips on how to prepare for receiving feedback and demonstrate you are approachable. Then, it describes the process you should follow when you get negative feedback that you may not be too excited to hear. Finally, this lesson goes over how to react and respond appropriately when you receive positive feedback. When you get any type of feedback, however, you don’t want to freeze or react in a way you’ll regret later. Watching this lesson will teach you how to handle feedback well so you can grow and progress in your career. | BizLibrary |
| Remembering Names | Remembering Names is a course to help everyone who struggles to remember names, especially if they are constantly meeting new people. It's embarrassing to forget names when you have just been introduced. It's easy to forget people's names when you are busy and distracted. But names are important. Remembering and using someone's name shows recognition and respect. It helps people feel more comfortable, and creates more of a connection with them. Studies show that hearing our name activates our brain. In this course psychologist Peter Quarry explains some simple strategies to help remember people’s names. | BizLibrary |
| Respecting the Boundaries of Others | Welcome to the “Respecting the Boundaries of Others” video lesson intended to show viewers that others’ personal boundaries are just as important as their own. This lesson aims to help viewers better understand personal boundaries, including the challenges and benefits of doing so. Additionally, the lesson provides tips on how to respect other people’s boundaries and what to do when someone communicates a boundary to you. | BizLibrary |
| Right Attitude, Right Results | We will explore the origins of your mindsets and belief systems. We will observe how thoughts and beliefs can limit opportunities. We will learn how thoughts and beliefs can expand opportunities. One narrator describes what qualities comprise the human structure while another narrator describes the structure for a successful business, thus we learn the many qualities that create a great employee and a successful organization. An ambitious employee knows that learning business skills leads to economic prosperity. A practical employee accepts every opportunity to demonstrate their talent and worth. A sensitive employee is respectful of people's privacy, ethnic origin, belongings, belief systems, and mindsets. | BizLibrary |
| Self-Awareness for Success | Welcome to the “Self-Awareness for Success” video lesson intended to explain the importance of self-awareness at work as well as how the learner can increase their own. This lesson covers the advantages of having self-awareness, plus the disadvantages of lacking it. It also goes over how to recognize a lack of self-awareness in others and oneself. Finally, the lesson details how learners can increase their self-awareness through three action steps. Ultimately, the viewer of this lesson will have a better grasp on the state of their self-awareness. | BizLibrary |
| Self-Confidence as a Competency | Welcome to “Self-Confidence as a Competency,” a video lesson meant to help you understand what self-confidence is as well as how to improve your own. Having a strong self-image is critical for being comfortable sharing your knowledge and feeling confident in your opinions, especially at work. From this lesson, you’ll learn how building skills and being honest with yourself can help you become more confident in your abilities. Plus, you’ll learn key tips for projecting self-confidence when working with your fellow employees and clients. By following the strategies from this lesson, you’ll be able to boost your own self-confidence so you can be successful with everything you put your mind to. (keywords: self-esteem, skill-building) | BizLibrary |
| Selling You | Welcome to the Selling You video course meant to guide ambitious individuals in pursuing their dreams and achieving their professional goals. This course, which comprises several video lessons that can be viewed separately or in order, addresses everything from how to create an effective résumé and portfolio to how to prepare for a job interview to how to start your new job off on the right foot. Ultimately, learners should feel confident in their ability to advance in their career and make their aspirations become reality. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2.5 PDC for Society for Human Resource Management (SHRM) and 2.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Selling You: Contacting Prospective Employers | Welcome to the "Contacting Prospective Employers" video lesson meant to help learners expertly initiate communication with a potential employer. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn what to keep in mind before, during, and after contacting a potential employer. Ultimately, learners should feel confident in their ability to make a strong first impression when reaching out to their prospects. (Keyword: job searches, networking, interview) | BizLibrary |
| Selling You: Crafting Your Personal Brand | Welcome to the “Crafting Your Personal Brand” video lesson meant to help learners establish an effective personal brand that allows them to sell their ideas, value, experience, and skills to get the job they want. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. Throughout this video lesson, viewers will learn how to create a vivid, compelling, and impressive brand story made up of strong brand points. Learners will also become familiar with key tips for making their personal brand the best it can be. | BizLibrary |
| Selling You: Creating a Business Plan | Welcome to the "Creating a Business Plan" video lesson meant to help learners craft an excellent business plan that's ready to pitch to investors. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn the purpose of a business plan, what it’s composed of, and why one is needed. With a thoughtful business plan, a good idea can become a lucrative startup. (Keywords: entrepreneur, networking) | BizLibrary |
| Selling You: Creating a Portfolio | Welcome to the “Creating a Portfolio” video lesson intended to guide learners through making their professional portfolio. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. Throughout this lesson, learners will discover what types of work samples to include in their portfolio and learn how to organize their portfolio in a way that creates a visual story. Plus, viewers will come to recognize the value of creating a professional online portfolio in addition to a physical one. | BizLibrary |
| Selling You: Creating Your Elevator Pitch | Welcome to the "Creating Your Elevator Pitch" video lesson meant to help viewers craft and use an effective elevator pitch. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn how to create a compelling statement that accurately conveys their brand, who they are, and what they're looking for to a prospective employer or network contact. After learning the benefits of having an elevator pitch ready and recognizing when to use it, viewers will conclude the lesson by hearing an example of a strong elevator pitch. (Keyword: job searches, networking, interview) | BizLibrary |
| Selling You: Follow-Up After the Interview | Welcome to the “Follow-Up After the Interview” video lesson intended to describe how to follow up after an interview—specifically through thank-you notes and by phone. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, the viewer will learn the purpose of three different follow-up strategies and how to execute them properly and professionally. | BizLibrary |
| Selling You: Increasing Your Visibility | Welcome to the "Increasing Your Visibility" video lesson intended to help viewers generate employer interest when job-seeking. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn different methods of connecting to employers when looking for a new job. With tips on how to leverage professional networking sites, network through informational interviews and professional organizations, and stand out by using direct mail, viewers should feel confident in their job search by expertly attracting the attention of employers. (Keyword: job searches, interview) | BizLibrary |
| Selling You: Leveraging Informational Interviews | Welcome to the “Leveraging Informational Interviews” video lesson intended to prove the value of learning about a profession, industry, or job with real-world, one-on-one information. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. During this lesson, viewers will learn the advantages to conducting informational interviews and consider tips for making an informational interview positive and helpful for them. | BizLibrary |
| Selling You: Navigating Online Job Boards | Welcome to the "Navigating Online Job Boards" video lesson intended to help learners more efficiently use online job boards to find available positions and opportunities. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn the benefits of job boards and how to most effectively utilize them. By using time wisely, learners can navigate job boards to find opportunities that align with their specific skillsets. (Keyword: job searches, networking, interview) | BizLibrary |
| Selling You: Negotiating a Job Offer | Welcome to the “Negotiating a Job Offer” video lesson meant to outline the steps you should take after a job offer is made to negotiate for what you want from the job. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, the learner is carefully led through each step in the daunting negotiation process. Ultimately, the viewer should feel more confident about approaching future job offers. | BizLibrary |
| Selling You: Organizing Your Résumé | Welcome to the "Selling You: Branding Your Résumé" series of videos meant to teach learners how to create an effective, brand-driven cover letter and résumé. This video lesson, "Selling You: Organizing Your Résumé," explains how to structure your résumé in a way that showcases your brand. In this lesson, viewers will learn to think of themselves as a brand and learn how to identify their brand story. Learners will also receive tips on formatting and headers for their résumé. | BizLibrary |
| Selling You: Overcoming Objections in an Interview | Welcome to the “Overcoming Objections in an Interview” video lesson, which covers common objections that can be brought up in an interview and how to respond to them. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, the viewer will encounter the four most common objections made during interviews. Tips are provided on how to handle these objections professionally. | BizLibrary |
| Selling You: Pitching Your Business Plan to Investors | Welcome to the " Pitching Your Business Plan to Investors" video lesson meant to help learners effectively present their business plan to potential investors. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn about the different types of investors and their unique characteristics. They will also learn some tips on delivering a business plan, including what their presentation should include. (Keywords: entrepreneur, startup, networking) | BizLibrary |
| Selling You: Preparing for a Job Interview | Welcome to the “Preparing for a Job Interview” video lesson, which covers the eight steps that can help the learner prepare for an interview. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn about how to make a good impression during interviews after researching the company and rehearsing responses that they might give. Ultimately, this lesson provides basic tips that will be helpful for any interview. | BizLibrary |
| Selling You: Professional Networking | Welcome to the “Professional Networking” video lesson meant to help learners network more effectively. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn key steps for beginning their networking efforts and examine helpful networking tips. | BizLibrary |
| Selling You: Promoting Your Personal Brand Ethically | Welcome to the “Promoting Your Personal Brand Ethically” video lesson intended to help you keep ethics top of mind as you go through the hiring process. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn the many drawbacks of fudging facts in an effort to get a job. Ultimately, learners should understand that, if their brand story is compelling enough, they shouldn’t even be tempted to lie when pursuing a job opportunity. | BizLibrary |
| Selling You: Prospecting Potential Employers | Welcome to the "Prospecting Potential Employers" video lesson meant to help viewers identify ideal employers for their target career. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn why prospecting jobs is beneficial, how to generate a list of target companies, and how to find specific job prospects. (Keyword: job searches, networking, interview) | BizLibrary |
| Selling You: Qualifying Potential Employers | Welcome to the "Qualifying Potential Employers" video lesson intended to help learners evaluate their extensive list of possible employers. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn what to keep in mind when comparing potential employers, what they should be researching, and where they can find useful information. After viewing this lesson, learners should have a strong idea of what they’re looking for in an employer. (Keyword: job searches, networking, interview) | BizLibrary |
| Selling You: Rehearsing Responses to Interview Questions | Welcome to the “Rehearsing Responses for an Interview” video lesson meant to outline common interview questions that the learner can expect to be asked during a job interview. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn what the most common interview questions are, and they will also learn how to properly respond to these questions. | BizLibrary |
| Selling You: Researching Compensation | Welcome to the “Researching Compensation” video lesson meant to help you figure out what a fair compensation package might look like for you. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. During this lesson, viewers will learn the difference between compensation and salary and look at some tips for effectively researching compensation. | BizLibrary |
| Selling You: Selecting Professional References | Welcome to the “Selecting Professional References” video lesson intended to outline how to choose professional references and stay in contact with them. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will learn how to be respectful and considerate when requesting references. They will also learn what information they will need about their references when applying for jobs. | BizLibrary |
| Selling You: Selecting Your Career Path | Welcome to the “Selecting Your Career Path” video lesson meant to help learners define themselves in their career. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, viewers will go through key steps for beginning their career search and constructing their résumé. Remember, choosing a career path isn’t usually something that can be done in one day, so be thoughtful and patient and try to push out any negativity. | BizLibrary |
| Selling You: Social Networking | Welcome to the “Social Networking” video lesson intended to help learners portray themselves positively on social networking sites. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. During this lesson, learners will consider the pros and cons of social networking and consider key tips for leveraging social networking sites in a way that allows them to expand their professional network. | BizLibrary |
| Selling You: Starting a New Job | Welcome to the “Starting a New Job” video lesson meant to demonstrate steps that should be taken before someone starts a new job as well as tips for how to do well once started. This lesson is part of the “Selling You” video course, which guides ambitious individuals in pursuing their dreams and achieving their professional goals. In this lesson, learners are presented with five steps to complete before starting a new job as well as tips on how to adjust at your new company. | BizLibrary |
| Selling You: Writing Your Résumé | Welcome to the "Selling You: Branding Your Résumé" series of videos meant to teach learners how to create an effective, brand-driven cover letter and résumé. This video lesson, "Selling You: Writing Your Résumé," explains how to create content that highlights your brand story for your résumé and cover letter. After viewing this lesson, learners will understand how to write bullet points and handle categories, such as experience, education, awards, etc., in their résumé. In addition, viewers will learn how to create an outstanding cover letter, as well as how to highlight particular information in both documents. | BizLibrary |
| Set Boundaries to Create Balance in Your Day | Many leaders feel overwhelmed not because they lack skill, but because they lack boundaries. Say yes with intention, protect your energy without guilt, and design your day so your time and focus align with what matters most. You’ll learn practical strategies to move from reactive busyness to intentional, sustainable performance. | BizLibrary |
| Set Boundaries to Create Balance in Your Day: Balance Your Day by Design | Redesign your schedule to reflect your values, protect energy, and increase impact. | BizLibrary |
| Set Boundaries to Create Balance in Your Day: Protect Your Energy Without Guilt | Set and communicate boundaries with confidence without guilt or over-explaining. | BizLibrary |
| Set Boundaries to Create Balance in Your Day: Say Yes to What Matters | Learn to say yes with intention and protect your focus by aligning decisions with priorities. | BizLibrary |
| Setting Healthy Personal Boundaries | Welcome to the “Setting Healthy Personal Boundaries” video lesson created to help learners set necessary boundaries at work. This lesson explains the concept of personal boundaries, when they should be set, and the benefits associated with them. Additionally, the lesson provides action steps on how to set and communicate personal boundaries to improve relationships. | BizLibrary |
| Setting SMART Goals for Success | Welcome to the “Setting SMART Goals for Success” video lesson, which discusses each of the five criteria of SMART goals: specific, measurable, attainable, relevant, and time-bounded. In this one-off lesson, viewers will learn how to ensure their goals are truly SMART and even examine why SMART goals have a greater probability of being met. With this information, learners will have a better chance of making their goals a reality. | BizLibrary |
| Sit Down, Be Humble | Welcome to the “Sit Down, Be Humble” video lesson intended to provide best practices on how to increase one’s humility at work. This lesson defines humility as “freedom from pride or arrogance” and explains that it’s possible and worthwhile to become a humbler person. Specifically, the lesson offers six tips on how to be humbler. Ultimately, the viewer of this lesson will understand the power of humility in the workplace and in life. (Keywords: active listening, gratitude) | BizLibrary |
| Strengthsfinder Assessment | Welcome to the “ Strengthsfinder Assessment ” course where we talk about the workplace personality assessment CliftonStrengths , or Strengthsfinder. This course, comprising of four lessons, goes over the four domains of Strengthsfinder : executing, influencing, relationship building, and strategic thinking. More specifically, learners are given advice about each of the 34 possible strengths and after watching this course, viewers will walk away with a greater understanding of how to use their company’s Strengthsfinder results. | BizLibrary |
| Strengthsfinder Assessment: Executing Domain | Welcome to the “Executing Domain” lesson , which discusses what the CliftonStrengths personality assessment is and how your company can better maximize its employees’ skills. In this lesson, you will learn specifically about the nine strengths in the executing domain of Strengthsfinder . This lesson is the first of four in the “ Strengthsfinder Assessment” series, which goes over the four domains of CliftonStrengths : executing, influencing, relationship building, and strategic thinking. After watching this course, viewers will walk away with a greater understanding of how to use their company’s Strengthsfinder results . | BizLibrary |
| Strengthsfinder Assessment: Influencing Domain | Welcome to the “Influencing Domain” lesson, which discusses the eight strengths in the influencing domain of Strengthsfinder . This lesson is the second of four in the “ Strengthsfinder Assessment” series, which goes over the four domains of Strengthsfinder : executing, influencing, relationship building, and strategic thinking. After watching this course, viewers will walk away with a greater understanding of how to use their company’s Strengthsfinder results. | BizLibrary |
| Strengthsfinder Assessment: Relationship Building Domain | Welcome to the “Relationship Building Domain” lesson, which discusses the nine strengths in the relationship building domain of Strengthsfinder . This lesson is the third of four in the “ Strengthsfinder Assessment” series, which goes over the four domains of Strengthsfinder : executing, influencing, relationship building, and strategic thinking. After watching this course, viewers will walk away with a greater understanding of how to use their company’s Strengthsfinder results. | BizLibrary |
| Strengthsfinder Assessment: Strategic Thinking Domain | Welcome to the “Strategic Thinking Domain” lesson , which discusses the eight strengths in the strategic thinking domain of Strengthsfinder . This lesson is the fourth of four in the “ Strengthsfinder Assessment” series, which goes over the four domains of Strengthsfinder : executing, influencing, relationship building, and strategic thinking. After watching this course, viewers will walk away with a greater understanding of how to use their company’s Strengthsfinder results. | BizLibrary |
| Succeeding in a Manufacturing Career | I suppose it’s possible that you don’t really want to do well in your job. Maybe you’re just hoping to skate by, doing the bare minimum for as long as possible until people realize you’re basically stealing their money. Those people are out there. But on the assumption that you’d like to, you know, actually do a good job, we thought we’d try to help. That’s where Succeeding in a Manufacturing Career comes in. Designed for people just starting their careers – or people who have been around a while and are looking to advance – this video-based training series will help prepare you for some of the most common challenges (and opportunities) you’re likely to face. It’s also the most entertaining training series you’re likely to see, since we don’t want to be bored any more than you do. That’s why we’ve done everything possible to make our training as fun to watch as it is useful to hear. We want you to have the best career possible, and you shouldn’t have to suffer through impossibly boring lectures in order to get there. Manufacturing and industrial careers offer enormous opportunity for growth, for developing excellent relationships with others, and for building a profitable and successful life. This training series will help give you the tools necessary to make the most out of your situation – and best of all, you’re going to have a lot of fun learning how. So get ready to enjoy Succeeding in a Manufacturing Career. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Succeeding in a Manufacturing Career consists of seven videos and is approximately 40 minutes in length. Key Takeaways from Succeeding in a Manufacturing Career: • Strategies for distinguishing yourself as a high-potential worker • How to work with others – including difficult people • Promoting a healthy workplace by identifying and preventing disrespectful or de-motivating behavior | BizLibrary |
| Succeeding in a Manufacturing Career: Developing a Positive Attitude | A positive attitude can benefit you in multiple ways, from making you happier (duh) to giving you a better chance at advancing in your career. This video will help you learn how to focus on the opportunities you have instead of thinking about everything that could maybe go wrong. It’s probably the most positive video you’ll ever watch – although there is such a thing as being TOO positive, and you’ll see what that looks like here too. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Succeeding in a Manufacturing Career: Growing in Your Career | There’s a big difference between having a job and building a career. This video will help you develop the skills and mindset necessary to move as far forward in your career as you’d like to go. You’ll also see a few approaches that probably won’t work at all, not even a little bit. So that’ll be fun. But mostly you’ll learn how to do things well. Enjoy! | BizLibrary |
| Succeeding in a Manufacturing Career: Holding Yourself Accountable | In case you’re the kind of person who loves to blame other people for everything that goes wrong, this video will show you why that might not be the best idea. You’ll learn what you’re truly accountable for, how to approach your job with a solution mindset, and how owning your mistakes can actually be a good thing. You’ll also learn whose fault it is if you don’t like this video – although you will like it, because it’s awesome. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Succeeding in a Manufacturing Career: How to Show Up for Work Every Day | This video covers the importance of showing up every day for work – which involves more than just being there physically. You’ll also get some ideas about how to earn the opportunity to take on more responsibility, deal with emergencies in a way that won’t hurt your reputation, and get an amazing night’s sleep in case you have trouble with that. The answer to that last one is adorable, by the way. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Succeeding in a Manufacturing Career: Recognizing and Preventing Bullying | Bullying is crappy, so don’t do it. That’s the general message of this video, which discusses various forms of bullying, its most common effect on people, and how to avoid it and respond appropriately when it does happen. This is a very serious subject, but we did put a few things in here that should make you smile a few times. How did we manage that? Just watch the video already! This content is also translated in Spanish. | BizLibrary |
| Succeeding in a Manufacturing Career: Working as Part of a Team | This video will help you think about how to be an excellent team member – not just by getting along with the people you work with, but also by thinking about your role and how it fits into the bigger picture. You’ll also get to see what happens when graphics decide to be disrespectful, and you’ll see at least one way of talking to your colleagues that you should probably definitely never do. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Succeeding in a Manufacturing Career: Working with Difficult People | It’s never fun to work with difficult people. But it’s a whole lot worse when you don’t know what to do to make things better. That’s why we created this video, on the off chance that you want to enjoy your life and the people you work with. It’s a wild idea, we know, but it can be done! This content is also translated in Spanish. | BizLibrary |
| SWOT – Boost your Profile | SWOT Boost your Profile is designed to help you with your public profile and career trajectory by applying SWOT thinking to yourself. Eve Ash discusses how to utilize your strengths, weaknesses, opportunities and threats to improve your career and life options. Once this video is completed you will have learned how you can determine your strengths and weaknesses in relation to each other, seek opportunities and look out for threats (which are sometimes disguised opportunities). | BizLibrary |
| Taking Charge of Your Career | Congratulations! You’ve landed a new role and taken an important step in your professional career. But once the excitement settles, it’s common to start asking yourself, “What’s next?” Every job comes with its own expectations and opportunities, and figuring out how to navigate all of that can feel a bit overwhelming. Luckily for you, Taking Charge of Your Career is designed to take away the guesswork. In this five-part video series, you’ll learn how to set yourself up for long-term success. From understanding your new environment to building strong relationships and mapping out your future development, you’ll learn how to move from “just getting started” to confidently steering your own career path. So get ready to start Taking Charge of Your Career. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways: • Devise answers to the questions that will determine your career trajectory • Develop strategies to quickly build meaningful relationships • Understand your company’s unique culture and find your place within it • Identify potential career path opportunities and how to navigate towards the ones that most interest you • Initiate your personal development through various self-directed avenues | BizLibrary |
| Taking Charge of Your Career: Building Relationships with Colleagues | Your new job probably comes with new co-workers, so it would be helpful to learn how to build strong relationships with them. That’s exactly what you’ll learn in this course, from day-one introductions to building productive relationships and lasting friendships. | BizLibrary |
| Taking Charge of Your Career: Learning Your Company Culture | Learning the company culture is a vital part of succeeding in any job, and the sage wisdom contained in this training course will help you speed up that process. And, since that sounded a little pompous, you’ll also learn to develop a healthy amount of skepticism anytime someone promises you a fast-track to success by buying their book. You’ll see what we’re talking about. | BizLibrary |
| Taking Charge of Your Career: Navigating Your Career Path | Regardless of your role today, odds are that your specific responsibilities will change and evolve throughout your career. This course will help you position yourself for the career path that’s right for you, whether that involves moving up the ladder or staying right where you are. | BizLibrary |
| Taking Charge of Your Career: Own Your Personal Development | It would be nice if personal development just happened magically like the way you get birthday presents. But since it doesn’t, this course will give you the tools and techniques to take charge of your personal development starting from Day 1 (or at least, the moment you finish watching this video). | BizLibrary |
| Taking Charge of Your Career: Welcome! Now What? | Now that you have a new job, how do you prepare for what’s to come? By watching this video! There’s probably some other stuff too, but this course will help you set your intentions, ask the right questions, and take a more strategic approach to your new role. You’ll also learn about cowmen. Trust us – it’s worth the watch. | BizLibrary |
| Taking Initiative at Work | Welcome to the “Taking Initiative at Work” lesson devoted to helping learners become more successful in their roles and achieve professional growth. This lesson starts by defining initiative and describing the wide-ranging ways in which an employee can show initiative at work. Then, learners have a chance to consider the various benefits they can enjoy if they go the extra mile in their roles. Finally, viewers will become familiar with tips they can apply to demonstrate initiative on the job. | BizLibrary |
| The 15 Laws of Growth: The Law of Awareness | Do you have a firm grasp on who you are? Before you laugh off the question, think about it. What are you great at? What do you like doing? Are you actually doing things you love or are y The Law of Awareness says, "You’ve got to know yourself to grow yourself." It seems simple, but you’ll learn today that it’s important to base your dreams, expectations, and goals in the reality of where you are today. The idea is, you can start building dreams and making strides when you start from a sincere place. You just trying to make something—anything—work? | BizLibrary |
| The 15 Laws of Growth: The Law of Consistency | How do you set yourself up to grow for a lifetime? Consistency. Consistency will compound all of your efforts and persistence. All of the blood, sweat, and tears will count if you’re consistent. In this lesson, John will teach what it takes to have a steady uptick in your growth and how to establish continuous growth in the areas where you already thrive | BizLibrary |
| The 15 Laws of Growth: The Law of Contribution | You’re only ever as good as you were yesterday. As John says, “For better or worse, yesterday ended last night,” which should be great motivation to keep growing, learning, and developing yourself so that you can be in a great place tomorrow to develop others. In this lesson, John’s going to explain how you can create a multiplier effect on your growth. What does that mean? It means your growth can be contagious to others. John calls this principle the Law of Contribution. He has an amazing vision to share with you about what can happen in your life and business when you grow with others in mind. | BizLibrary |
| The 15 Laws of Growth: The Law of Curiosity | John says, "Some people look at things as they are and ask why. Other people look at things as they could be and ask why not." This lesson John will teach us the Law of Curiosity, which says being curious drives us to grow and expands our possibilities. We’ll learn the value of being curious, asking questions, and growing in our creativity. | BizLibrary |
| The 15 Laws of Growth: The Law of Design | You have massive goals and high expectations for yourself and your business, right? You know as well as anyone that it’s an uphill battle. John says, anything worthwhile is uphill, but he’ll also tell you there’s no sense in working harder if you can work smarter with a system that lasts! During this lesson, John will teach us how to build a system for success that creates and sustains growth over a lifetime. | BizLibrary |
| The 15 Laws of Growth: The Law of Environment | What if you’re ready to grow but the environment around you is sucking the life out of you? This lesson on the Law of Environment tells us that we should not only build up our disciplines and awareness of ourselves but also evaluate our surroundings and the people close to us. It’s time to determine who and what is impacting your ability to grow. | BizLibrary |
| The 15 Laws of Growth: The Law of Expansion | John’s passion in life is to equip leaders like you to grow and gain perspective that our lives and impact matter. Your story is significant. You have an important role to play where you are today, and you have the know-how to help others grow too. That’s why, in this lesson, John’s going to teach on the Law of Expansion, which says that growth always increases your capacity. | BizLibrary |
| The 15 Laws of Growth: The Law of Intentionality | This foundational law says, “Growth is the only guarantee that tomorrow is going to get better.” It’s the secret to the success of the people you admire most and the one thing that will impact your life and work more than anything else. | BizLibrary |
| The 15 Laws of Growth: The Law of Modeling | We all know the phrase, “Do as I say, not as I do.” But “saying” without “doing” is a method of leading that doesn’t usually give the best results. In this class, John’s going to explain a crucial piece in your growth journey that sometimes gets left out. We’re talking about modeling growth for others. As John will explain, modeling is about having gratitude for the people who’ve mentored you and being the kind of leader someone else would want to follow. | BizLibrary |
| The 15 Laws of Growth: The Law of Pain | Do you let pain knock you out or step you up? That’s the big question in this lesson as John reveals the Law of Pain. He’ll teach us what it means to grow through our pain rather than be broken by it. The Law of Reflection then becomes our secret weapon for unpacking both good and bad experiences and turning them into meaningful insight. | BizLibrary |
| The 15 Laws of Growth: The Law of Reflection | The big question John reveals in the Law of Pain, he taught us what it means to grow through our pain rather than be broken by it. The Law of Reflection then becomes our secret weapon for unpacking both good and bad experiences and turning them into meaningful insight. | BizLibrary |
| The 15 Laws of Growth: The Law of the Ladder | Did you know it’s possible to be bigger on the inside than you are on the outside? Yes, this law defies the laws of science! When you’re a person with a character that’s bigger than your reputation, growth is unlimited. As you’ll learn in this lesson, when outside appearances and authority overshadow your personal character, you’re sure to hit a ceiling in your growth. It’s called the Law of the Ladder. John will teach that the size of your character determines how high you can climb. | BizLibrary |
| The 15 Laws of Growth: The Law of the Mirror | On average, we check our image in a mirror eight to ten times per day. Why? Because how we see ourselves is important to us. And in any industry or community, you have to have a strong sense of self to stand up against the challenges you’ll face. In this lesson, you’ll learn the Law of the Mirror and discover that you must see value in yourself before you can add value to yourself. | BizLibrary |
| The 15 Laws of Growth: The Law of the Rubber Band | Feeling stretched thin or stretched beyond your comfort zone? Don’t let go of that tension just yet. In this lesson, John talks about the Law of the Rubber Band. It’s all about maintaining the tension between where you are and where you want to be. John’s going to explain why it’s important for us to keep a healthy tension in our lives and what we gain in the process. | BizLibrary |
| The 15 Laws of Growth: The Law of Trade-Offs | What would you be willing to trade to gain the things you want most? Better yet, what would you be willing to trade to get where you want to go? During this lesson, John will teach the Law of Trade-Offs, which tells us that if we want to grow, we’ve got to know what we’re willing to give to get there. | BizLibrary |
| The Benefits of Learning with Podcasts | Welcome to “The Benefits of Learning with Podcasts,” a video lesson that will show you how to maximize your learning experience with podcasts. In this lesson, you’ll learn about the benefits advantages of podcasts and how you can use them to your advantage. Not only are podcasts a great source of entertainment, they’re also a way to boost your personal and professional development. Whether you’re on your morning commute or taking a walk, you can listen to podcasts to pass the time and learn something new. (Keywords: multitasking, personal development, technology, knowledge) | BizLibrary |
| The Empathy Muscle | We will learn how important it is to support ourselves and others with compassion and sensitivity. We will learn how empathy improves relationships and profits. We will learn to be curious about the views and experiences of others. Empathy is the ability to relate to the thought, emotion, or experience of others. Empathy is a right brain activity that allows you to step into the shoes of another person and understand their feelings and needs. Considering Americans are polarized yet businesses need relationships, it is time we support ourselves and other with compassion and sensitivity. We should be curious about the views and experiences of others. | BizLibrary |
| The Energy Bus Training Program | The "Energy Bus Training Program" is an animated course based on Jon Gordon’s bestselling book The Energy Bus. Through a series of fast-paced, highly-engaging learning modules, you will get on the Energy Bus and be an active participant within the story itself through fun, thought-provoking elements designed to help you harness the power of positive thinking. | BizLibrary |
| The Energy Bus: Desire, Vision, and Focus | Rule number two of the Energy Bus says you need desire, vision, and focus to move your bus in the right direction. | BizLibrary |
| The Energy Bus: Don't Waste Energy on Others | In rule number five of the Energy Bus, George learns not to let other people get him down. | BizLibrary |
| The Energy Bus: Drive With Purpose | The ninth rule of the Energy Bus shows you how to find passion through short-term and long-term goals to stay strong! | BizLibrary |
| The Energy Bus: Enthusiasm Attracts | On the Energy Bus, Joy illustrates that enthusiasm attracts more passengers to your bus, and energizes them during the ride in rule number seven. | BizLibrary |
| The Energy Bus: Fuel Your Ride with Positive Energy | The third rule of the Energy Bus underlines the importance of surrounding yourself with positive people and forces. | BizLibrary |
| The Energy Bus: Have Fun and Enjoy the Ride | The final rule of the Energy Bus is to let loose! Make sure you are having fun, and when you do everything else will follow. | BizLibrary |
| The Energy Bus: Introduction | Follow George through a stressful week at work and see how these 10 rules of positivity turn his life around! | BizLibrary |
| The Energy Bus: Love Your Passengers | Rule number eight is about how to show care and appreciation for others in a workplace setting. | BizLibrary |
| The Energy Bus: No Energy Vampires Allowed | Rule number six of the Energy Bus teaches you to avoid those who try to influence you with their negativity. | BizLibrary |
| The Energy Bus: Share the Vision of the Road Ahead | Rule number four of the Energy Bus lets you invite other people on your energy bus by sharing your goals and optimistic outlook with those around you. | BizLibrary |
| The Energy Bus: You're the Driver of Your Bus | Rule number one of the Energy Bus puts you in charge of your own life, by making positive choices whenever possible. | BizLibrary |
| The Five Whys: Finding the Root Cause | Welcome to “The Five Whys: Finding the Root Cause,” a video lesson meant to explain what the Five Whys technique is and how to apply it to problems you encounter. Getting to the root cause of an issue is critical if you want to not only solve the problem but also prevent it from happening again in the future. By viewing this lesson, you’ll learn how to use the Five Whys strategy to do just that! | BizLibrary |
| The Importance of Your Due Diligence | Welcome to “The Importance of Your Due Diligence” video lesson created to show viewers that diligence is a virtue that can be extremely helpful in the workplace. This lesson begins by defining diligence in general as well as how it pertains to work specifically before going into the benefits associated with being a diligent worker. Then, viewers will learn five key tips on how to increase their own skills in diligence. | BizLibrary |
| The Keys of a Reverse Mentoring Relationship | Welcome to “The Keys of a Reverse Mentoring Relationship,” a video lesson meant to explain the benefits of a reverse mentoring relationship and the tools you need to have a successful one. First, you’ll learn about what reverse mentoring actually is. Then, you’ll gain an overview of how a reverse mentoring program would benefit your workforce. Ultimately, you’ll come to understand what characteristics need to be in place for a reverse mentoring relationship to be positive and beneficial for both parties. | BizLibrary |
| The SCARF Model: A Tool for Understanding Yourself and Others | Welcome to “The SCARF Model: A Tool for Understanding Yourself and Others”! This video lesson is all about the SCARF model, which suggests that people’s behavior is motivated by a desire to avoid social threats and gain social rewards. To start, this lesson describes the general psychology behind this model and defines the elements that make up the SCARF acronym: status, certainty, autonomy, relatedness, and fairness. Then, you’ll learn how to minimize threats and maximize rewards for employees at work. Ultimately, by viewing this lesson, you should be able to understand and modify your own behavior, as well as understand others’ reactions and positively influence them by adapting your leadership approach. | BizLibrary |
| The Science of Happiness at Work: A Story to Close | Welcome to the “A Story to Close” lesson intended to wrap-up the course. This lesson is the last of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. Viewers will get a concise summary of what was covered in this course as well as a short story to help highlight our tendency to build habits. | BizLibrary |
| The Science of Happiness at Work: Happiness at Work is About Being, Then Doing | Welcome to the “Happiness at Work is About Being, Then Doing” lesson which guides learners through defining their vision. This lesson is the fourth of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. In this lesson, viewers will also learn about the trap of social comparison and the importance of visualization. | BizLibrary |
| The Science of Happiness at Work: How to Cultivate Strong Work Relationships | Welcome to the “How to Cultivate Strong Work Relationships” lesson intended to help learners build closer connections professionally and personally. This lesson is the eighth of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. After viewing, learners will understand how to respond to someone else’s good news, as well as how to feel more supported in their day-to-day life. | BizLibrary |
| The Science of Happiness at Work: How to Motivate When You Don’t Feel Like It | Welcome to the “How to Motivate When You Don’t Feel Like It” lesson intended to teach learners about the concept of flow. This lesson is the seventh of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. After viewing, learners will understand what is necessary to enter a state of flow, as well as how to set themselves up for success. | BizLibrary |
| The Science of Happiness at Work: How to Stay on Track and Stick To Your Goals | Welcome to the “How to Stay on Track and Stick to Your Goals” lesson which introduces three common pitfalls we fall into when goal setting. This lesson is the sixth of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. After viewing, learners will have a handful of tactics to help them accomplish their goals. | BizLibrary |
| The Science of Happiness at Work: Introduction | Welcome to the “Introduction” lesson which introduces learners to the Great Resignation. This lesson is the first of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. In this lesson, viewers will learn the importance of inner work in the face of burnout. Remember: it’s not your fault, but it is your responsibility to do something about it. | BizLibrary |
| The Science of Happiness at Work: Set Goals That Ladder Up to Your Vision | Welcome to the “Set Goals that Ladder Up to Your Vision” lesson which walks learners through goal setting. This lesson is the fifth of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. After viewing, learners will be able to prioritize their goals, set milestones, and create actionable to-do lists to reach their aspirations. | BizLibrary |
| The Science of Happiness at Work: When Things Don’t Go Your Way | Welcome to the “When Things Don’t Go Your Way” lesson intended to introduce the concept of resilience. This lesson is the third of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. Learners will walk away from this lesson with actionable ways to build resiliency and self-compassion. | BizLibrary |
| The Science of Happiness at Work: Why Positivity Matters | Welcome to the “Why Positivity Matters” lesson which explores the Theory of Well-Being. This lesson is the second of nine in the “Expert Insights: Science of Happiness at Work with Stella Grizont” course, which introduces key concepts in the field of positive psychology to help learners increase their joy and productivity at work and in life. In this lesson, learners will be introduced to the study of positive psychology as well as some profound studies done on the subject of happiness. After viewing, you will understand the importance of gratitude. | BizLibrary |
| The Self-Starter Checklist | Welcome to “The Self-Starter Checklist” lesson designed to teach viewers the importance of being a self-starter. This lesson explains what a self-starter is and helpful tips for becoming one. Be prepared to explore topics such as gaining an entrepreneurial mindset, being a team player, and showing leadership skills. By the end, expect to walk away with the keys to take initiative and bring innovation and creativity into your workplace. | BizLibrary |
| Thirty Minute Mentors: Former Olympic Gold Medalist Marion Jones | Marion Jones was considered by many to be the greatest female athlete in the world. Marion won an unprecedented five Olympic medals in track and field - three gold and two silver - at the 2000 Summer Olympics before returning them amid a historic doping scandal. Marion joins Adam to share her journey and her best lessons learned along the way. Marion and Adam discuss a wide range of topics: navigating the highest of highs and lowest of lows; failure and success; resilience; influence; mindset; and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Amanda Kessel | Widely considered one of the greatest female hockey players of all time, Amanda Kessel is an Olympic gold medalist; was a star player in college, the pros, and in international competition; and is currently an executive with the Pittsburgh Penguins. Amanda joins Adam to share her journey and her best lessons and advice. Amanda and Adam discuss a wide range of topics: competition, goal-setting, attaining greatness, leadership, teamwork, culture, performing under pressure, navigating failure, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Olympic Gold Medalist Greg Louganis | The greatest diver in American history, Greg Louganis is a 4-time Olympic gold medalist, a #1 New York Times bestselling author, and a member of the United States Olympic & Paralympic Hall of Fame. Greg joins Adam to share his journey and his best lessons and advice. Greg and Adam discuss a wide range of topics: attaining greatness and peak performance, motivation, performing under pressure, navigating challenges and setbacks, and more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Tips for Sticking to Your Routine | Welcome to the ‘Tips for Sticking to Your Routine’ video lesson that walks you through a typical day and provides methods for maximizing your happiness and productivity with a good routine. This lesson is the final of three in the ‘Creating an Effective Daily Routine’ video course meant to explain how to add structure to your day to improve your organization and productivity. Viewers will learn actionable tips, such as leaving work at work and exercising well before bedtime. By breaking down the day into three sections—morning, work, and evening—you’ll see how to structure your day to make your routine as effective as possible. | BizLibrary |
| Transformative Thinking: Unleash Your Potential | Welcome to the "Transformative Thinking: Unleash Your Potential" video lesson intended to help viewers more effectively generate innovative and creative solutions. This lesson dives into SCAMPER and question-storming, two brainstorming methods that allow learners to dig deeper than surface level and innovate revolutionary ideas. Ultimately, viewers should be motivated to collaborate with their team to come up with new and original ideas that haven’t been done before so they can achieve their desired business goals. | BizLibrary |
| Turning Apathy into Proactivity | We will learn why apathy exists in the workplace. We will learn how to deal with apathy in the workplace. We will learn how employees can overcome apathy. We all have the right not to know or not to care - but there is a price for being uninformed and disengaged. Accidents often occur when people don't care or simply go through the motions or are detached, unfocused, or have a defeatist attitude. Apathetic coworkers want to hide under the radar. Don't bother them, they won't bother you - and make sure the paycheck arrives on time. Fortunately, there are ways a company can deal with apathy in the workplace. | BizLibrary |
| Understanding and Demonstrating Accountability | Understanding and Demonstrating Accountability is a short sharp entertaining program featuring a case study from the Cutting Edge comedy team as they all learn to be more accountable. Accountability begins with timelines and standards, and understanding and agreeing what you are expected to do. Being accountable is more than what we know, it is what we DO. In this course, you will learn that demonstrating accountability is taking responsibility for your words and actions – not making excuses or blaming others. Everyone at work, management and employees, must BE accountable. Accountability starts with you. You will learn to be open to feedback and take pride in being responsible for your own performance and for the team’s performance. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven, TV-style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. This program does not include a quiz. To achieve a completed status in the learning management system, you must view the video in its entirety. | BizLibrary |
| Unfortunate Effects of Anger | We will learn the facts from the myths about anger. We will learn anger can affect your health. We will learn effective techniques to manage your anger. Here is the prequel to all training films. Uncontrolled anger and misplaced aggression is epidemic in this country. 77% of students are being bullied whether physically, mentally, or verbally. 71.5 million Americans are affected by bullying in the workplace. Rage in the home, in the office, and on the roadway - human beings are an aggressive species. How did we get to be so angry? Explored are negative beliefs that fuel frustration and anger. Examined is how we process negative emotions. Learn successful anger management tips. | BizLibrary |
| Unfortunate Effects of Fear | We will learn how fears are developed. We will learn how a worker's fear affects the workplace. We will explore ways and techniques to overcome fear. Fear. Just the very word scares us. Horror movies, ghost stories, the evening news, fear is all around us. The amusement park and Halloween industry thrive on people's enjoyment of fear. But for others, fear can paralyze and place great limits on living a fulfilled life. Fear is about imminent danger or concern for a future unpleasant event. Fear is an emotion that responds to a threatening situation. It may surprise you to know that fear is not necessarily your enemy. In small doses, fear may get you to focus your mind and be the voice of reason and caution. Thus there is healthy fear and unhealthy fear. | BizLibrary |
| Using Competencies Successfully | This course illustrates how to use competencies in appraisals, promotion interviews and for self-development. Your team will learn how to apply your organization’s competency framework to the way they work. How well do the people in your organization know and apply your competency framework? This course was developed following consultations with our customers who told us that their competency frameworks were not always understood or used successfully. Competencies make explicit the way your organization wants its people to work. Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for self-development. In an appraisal: • Ensure that they understand the competency criteria for their job. • Provide evidence of the behaviors required for their job. • Address gaps in their performance where they do not meet the competency criteria. In a promotion interview: • Ensure that they understand the competency criteria for the higher level job. • Provide evidence of the behaviors required for the higher level job. • Create opportunities to demonstrate that they can operate at the higher level. For self-development: • Identify gaps between how they behave now and how they need to behave to satisfy the competency indicators for their job. • Create opportunities to demonstrate the required behaviors. • Use the organization’s competency framework to help them with their Personal Development Plan. | BizLibrary |
| Vengeful Games at Work | We will learn the reasons employees seek revenge. We will learn the dangers of revenge. We will learn how to handle thoughts of revenge. When we are hurt, it's a natural response to return the hurt. And our reasons may be logical but none justify retaliation. When plotting to hurt another, we are consumed with immature beliefs and reactions instead of sound judgment. Revenge is a primal need for self-defense. The goal of revenge is to rid one of shame and humiliation, and restore power and pride. You want satisfaction and justice in the present. You want reassurance it won't happen again in the future. But seeking revenge does not provide a cure, rather it perpetuates the cycle of pain. The minor satisfaction you may experience in the short run will have long-term repercussions. | BizLibrary |
| Why You Need Cognitive Flexibility | Welcome to the “Why You Need Cognitive Flexibility” video lesson intended to show viewers the challenges to and benefits of cognitive flexibility. This lesson is part of a mini-series on cognitive flexibility, which introduces learners to the topic and informs them on how to increase their own cognitive flexibility. In this lesson, viewers will come to understand the importance of developing cognitive flexibility as well as the consequences of rigid thinking. | BizLibrary |
| Winning in the Working World: Introduction | Welcome to the “Expert Insights: Winning in the Working World with Stephen Krempl: Introduction” lesson designed to establish the five situations where your senior leader will see, hear, or remember you. This lesson is the first of four in the “Expert Insights: Winning in the Working World with Stephen Krempl” course, which gives learners the techniques to impress their senior leaders. This experience will bring learners one step closer to understanding why hard work alone doesn’t necessarily correlate to a promotion. | BizLibrary |
| Winning in the Working World: Right Mindset | Welcome to the “Expert Insights: Winning in the Working World with Stephen Krempl: Right Mindset” lesson designed to teach you the three mindset shifts that will improve your career. This lesson is the second of four in the “Expert Insights: Winning in the Working World with Stephen Krempl” course, which gives learners the techniques to impress their senior leaders. In this lesson, viewers will learn about the 95/5 principle and why understanding the rules of the game is so important. By the end, this experience will allow you to approach your role with more flexibility. | BizLibrary |
| Winning in the Working World: Right Positive Influence | Welcome to the “Expert Insights: Winning in the Working World with Stephen Krempl: Right Positive Influence” lesson designed to give you three strategies to help you make a lasting positive impression on your coworkers. This lesson is the third of four in the “Expert Insights: Winning in the Working World with Stephen Krempl” course, which gives learners the techniques to impress their senior leaders. In this lesson, viewers will learn about the importance of setup statements, turning negative messages into positive ones, and how to ask the right types of questions. | BizLibrary |
| Winning in the Working World: Right Strategic Communications | Welcome to the “Expert Insights: Winning in the Working World with Stephen Krempl: Right Strategic Communications” lesson designed to give you three techniques to help you communicate more broadly and strategically. This lesson is the last of four in the “Expert Insights: Winning in the Working World with Stephen Krempl” course, which gives learners the techniques to impress their senior leaders. In this lesson, viewers will learn about the GPS Framework, the Thought Hierarchy, and how to use positive strategic questions. After viewing, you will be prepared to make a lasting impression on your organizational leaders. | BizLibrary |
| Work that Room! | Welcome to the " Work that Room!" video lesson intended to help viewers more effectively work a room, or in other words, better interact with the attendees of an event to expand their professional network and to make positive impressions. This lesson covers how to prepare to work a room, including what an introduction should entail, and some tips for icebreakers to start meaningful conversations. Plus, the lesson covers the different rules of conversations that apply for events where professionals mingle. Ultimately, after viewing, learners should be less anxious when preparing make conversation with professional contacts. | BizLibrary |
| Work to a Different Beat: Live Passionately, Give Passionately | Welcome to the “Live Passionately, Give Passionately” lesson, the 10th of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson further explores how you can rock your beat through a focus on charity and giving to others. By the end of this lesson, viewers will be able to brainstorm ways to rock their beat by serving others in a meaningful way. | BizLibrary |
| Work to a Different Beat: Meaningful Moments | Welcome to the “Meaningful Moments” lesson, the second of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. In this lesson, Justin uses a personal story to explore the idea that it’s not about the work you do, it’s about how you choose to see it. Everyone can choose their beat as they engage in different experiences. By the end of this experience, viewers will be able to reflect on aspects of their job they can choose to see differently as opportunities, rather than as obstacles. | BizLibrary |
| Work to a Different Beat: The 4 Types of Workers | Welcome to “The 4 Types of Workers” lesson, the third of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson defines the misaligned worker, moral worker, marginal worker, and meaningful worker. The objective is to become a meaningful worker, which is based on both effort and focus. By the end of this experience, viewers will have a more definite idea of what a meaningful worker is and be able to brainstorm ways to improve their focus and effort to reach that ultimate goal. | BizLibrary |
| Work to a Different Beat: The Meaningful Day Template | Welcome to “The Meaningful Day Template and 5sc2” lesson, the seventh of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson shows viewers how they can use Justin’s Meaningful Day template and 5sc2 model to make more intentional strides toward meaningful work and life habits. Note: This lesson includes the 5sc2 template as well as the Meaningful Day template, so you can begin crafting your own intentional steps towards creating a fulfilling life. | BizLibrary |
| Work to a Different Beat: The Perspective Rhythm | Welcome to “The Perspective Rhythm” lesson, the fifth of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson compares deficit thinking to abundance thinking. By the end of this lesson, viewers can shift their mindset from questioning everything that’s missing or wrong to a perspective of considering what exists and all that is right. | BizLibrary |
| Work to a Different Beat: The Relationship Rhythm | Welcome to “The Relationship Rhythm” lesson, the eighth of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson explores how engaging in and disengaging from certain relationships can help you find more fulfillment in life. | BizLibrary |
| Work to a Different Beat: The Task Rhythm | Welcome to “The Task Rhythm” lesson, the sixth of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson explores meaningfulness versus happiness. It also dives into the idea of going beyond your job description to complete tasks that bring meaning to your work, while also eliminating certain tasks that take away meaning. | BizLibrary |
| Work to a Different Beat: Top 5 Tips for Individuals | Welcome to the “Top 5 Tips for Individuals” lesson, the 11th of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. Using these concepts, Justin provides five actionable tips for individuals to lead more meaningful lives. | BizLibrary |
| Work to a Different Beat: Top 5 Tips for Leaders | Welcome to the “Top 5 Tips for Leaders” lesson, the final of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson reiterates the previous strategies throughout this course, such as the three-rhythm model, the Meaningful Day template, and the 5sc2 model. Using these concepts, Justin provides five actionable tips for leaders to help their employees find meaning in their lives. | BizLibrary |
| Work to a Different Beat: You Can Choose Your Beat | Welcome to the “You Can Choose Your Beat” lesson, the first of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson serves as an introduction to this course and dives into the concept of bringing meaning to your work. Using the Heart, Head, Hand Model and various personal stories, Justin explores the idea of choosing how we respond to challenging situations. | BizLibrary |
| Work to a Different Beat: You Can Get on Beat | Welcome to the “You Can Get on Beat” lesson, the fourth of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson explores the three-rhythm model—three research-based rhythms that allow you to get back on beat when you've gotten offbeat. By the end of this journey, learners can assess where they might be offbeat in life and which of the three rhythms can help them get back on beat. | BizLibrary |
| Work to a Different Beat: You Can Rock Your Beat | Welcome to the “You Can Rock Your Beat” lesson, the ninth of 12 in the “Expert Insights: Work to a Different Beat with Justin Jones-Fosu” course, which is designed to help viewers improve their approach to their work and find meaning in what they do. This lesson helps learners explore ways they can “rock their beat” and intentionally engage in positive “beat behaviors.” | BizLibrary |
| Workplace Attitude and Behavior | Welcome to the “Workplace Attitude and Behavior” video course intended to aid workers across the organizational chart. This course, comprising five video lessons, delves into the many factors that contribute to our attitude and behavior at work. From the “Big Five” personality traits utilized by psychologists to the way we perceive our environments and the people in them, this course is intended to increase viewers’ self-awareness and social awareness when it comes to attitude and behavior at work. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Workplace Attitude and Behavior: How Attitude Impacts Our Work | Welcome to the “How Attitude Impacts Our Work” video lesson intended to explain what contributes to the attitudes most likely to influence workplace behavior. This lesson is the fifth of five in the “Workplace Attitude and Behavior” series, which delves into the many factors that contribute to our attitude and behavior at work. This lesson covers an array of topics from compatibility to stress, relationships, work-life balance, and many more. Ultimately, this lesson should serve as an aid to the viewer to increase self-awareness and social awareness at work when it comes to job satisfaction and organizational commitment. | BizLibrary |
| Workplace Attitude and Behavior: Key Work Behaviors | Welcome to the “Key Work Behaviors” video lesson written to describe the four most influential work behaviors. This lesson is the first of five in the “Workplace Attitude and Behavior” series, which delves into the many factors that contribute to our attitude and behavior at work. In this lesson, the learner will dive into the work behaviors of job performance, organizational citizenship behaviors, absenteeism, and turnover. Ultimately, viewers will better understand the implications that these behaviors have on their organization. | BizLibrary |
| Workplace Attitude and Behavior: Mood at Work | Welcome to the “Mood at Work” video lesson meant to outline how different traits and qualities impact mood—and subsequently attitude and behavior—at work. This lesson is the fourth of five in the “Workplace Attitude and Behavior” series, which delves into the many factors that contribute to our attitude and behavior at work. This lesson covers areas from self-monitoring to self-esteem, locus of control, and many more. Ultimately, the viewer of this lesson will think more critically about how their own moods impact them at work. | BizLibrary |
| Workplace Attitude and Behavior: The 5 Dimensions of Personality | Welcome to “The 5 Dimensions of Personality” video lesson, which summarizes the “Big Five” dimensions of personality and how they impact workplace behavior. This lesson is the third of five in the “Workplace Attitude and Behavior” series, which delves into the many factors that contribute to our attitude and behavior at work. In this lesson, the viewer first learns about what personality encompasses before individually going through the five traits—openness, conscientiousness, extraversion, agreeableness, and neuroticism. Ultimately, the learner will understand how each of these facets impacts their attitude and behavior at work. | BizLibrary |
| Workplace Attitude and Behavior: The Problem with Perception | Welcome to “The Problem with Perception” video lesson intended to explain the flawed nature of human perception and the role it plays at work. This lesson is the second of five in the “Workplace Attitude and Behavior” series, which delves into the many factors that contribute to our attitude and behavior at work. This lesson focuses strongly on the way stereotypes, attributions, errors, and biases contribute to skewed perception. Most importantly, the viewer of this lesson will learn how these topics can impact their work relationships, work ethic, and their view of themselves. | BizLibrary |
| Workplace Hacks to Actually Be Productive | Welcome to the “Workplace Hacks to Actually Be Productive” video lesson intended to help learners stay productive when working in an office. This quick lesson gives some common “been there, tried that” productivity hacks, then it offers some fresher takes. After watching this video, viewers should have a few more tricks up their sleeves to stay productive at work. | BizLibrary |
| Workplace Hacks to Keep Your Office Clean and Comfy | Welcome to the “Workplace Hacks to Keep Your Office Clean and Comfy” video lesson intended to help learners who work in an office (or at home!) keep things tidy and professional, while also comfortable, so you can stay productive. This quick lesson gives a few tips on staying organized, ergonomic, and efficient while working at a desk. After watching, viewers should feel more confident they can maintain a professional image in the office with a clean desk. | BizLibrary |
| Workplace Hacks to Stay Positive and Avoid Burnout | Welcome to the “Workplace Hacks to Stay Positive and Avoid Burnout” video lesson intended to help learners keep a positive attitude during long days at work. This quick lesson gives tips on how to handle things like being overwhelmed, unmotivated, or fixated on a promotion. After watching this video, viewers should have some actionable ways they can keep a brighter outlook during the days that drag on and on. | BizLibrary |
| Your WHY Matters NOW: 3 Ways to Lead Others with Their WHY, NOW! | Welcome to the “Your WHY Matters NOW: 3 Ways to Lead Others with Their WHY—NOW!” video lesson that provides practical guidance for motivating employees, helping them achieve success, and encouraging a healthy and positive work life. This lesson is the last of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. During this lesson, you’ll discover the value of asking your employees why they joined your organization or industry and what a successful experience looks like to them. In addition, you’ll be prompted to believe the best in your people and invest in them by giving more than you get in return. It’s all about focusing on how you can do better to get the most out of your employees. | BizLibrary |
| Your WHY Matters NOW: Challenge Your Cruise Control | Welcome to the “Your WHY Matters NOW: Challenge Your Cruise Control” video lesson created to help you be present, challenge common perceptions, and dive deeper into areas that allow you to perform at a higher level. This lesson is the 10th of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. To start, this lesson differentiates mindfulness and mindlessness and encourages you to recognize when you’re acting on autopilot. You’ll also learn the value of not just accepting things as they are but rather questioning the status quo and seeing if things can be done differently. Finally, this lesson provides tips for interrupting interruptions so that you can get a lot accomplished without letting anything hold you back. | BizLibrary |
| Your WHY Matters NOW: Developing Your Micro WHY’s | Welcome to the “Your WHY Matters NOW: Developing Your Micro WHYs” video lesson intended to help you construct meaningful micro WHY statements that stem from and are influenced by your macro WHYs. This lesson is the fifth of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. In this lesson, you’ll learn how to identify the micro WHYs in key areas of your life, such as health, family, education, and finances, to help you continue to move forward when met with challenges. | BizLibrary |
| Your WHY Matters NOW: Discovering Your Macro WHY | Welcome to “Your WHY Matters NOW: Discovering Your Macro WHY,” a video lesson created to help you form strong macro WHY statements that capture the big picture of what propels you and gives you purpose. This lesson is the fourth of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. In this lesson, you’ll explore 12 key questions for uncovering your macro WHY. Plus, you’ll learn how to use the seven layers deep exercise to get beyond surface level and discover why something is truly important to you. | BizLibrary |
| Your WHY Matters NOW: Embracing Change | Welcome to the “Your WHY Matters NOW: Embracing Change” video lesson, which states that you have to be willing to change and take specific actions if you want to pursue your WHY and be on 10. This lesson is the 13th of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. To start, this lesson explains herd theory and urges you to connect with your WHY and NOW to embrace discomfort and challenge the herd. This lesson also emphasizes that change is vital to the process if you want to engage with your WHY and live it out NOW. In the end, you should understand how to use the ADKAR change management tool to promote long-lasting change through awareness, desire, knowledge, ability, and reinforcement. | BizLibrary |
| Your WHY Matters NOW: Go with the FLOW | Welcome to the “Your WHY Matters NOW: Go with the FLOW” video lesson, which explains how being in the flow can help your passion and intensity and how recovery and sleep can help you be on 10. This lesson is the ninth of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. To start, Justin defines “flow” and explains the benefits of being in this state of feeling and performing your best. Then, this lesson covers how to manage your internal energy by letting your brain recharge and highlights the importance of unplugging from work. | BizLibrary |
| Your WHY Matters NOW: On 10 - Goal Achievement | Welcome to “Your WHY Matters NOW: On 10 – Goal Achievement,” a video lesson devoted to helping you establish goals that stretch you without stressing you out. This lesson is the eighth of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. The focus of this lesson is to guide you in establishing R.E.A.L. goals that are reachable, explicit, attractive, and length-conscious. Don’t forget to also find a professional accountability partner—a peer who can help you stay on track toward reaching your target! | BizLibrary |
| Your WHY Matters NOW: On 10 - What Is Your Number? | Welcome to the “Your WHY Matters NOW: On 10 – What Is Your Number?” video lesson that describes the state of passion where you’re giving your all despite what other people think. This lesson is the seventh of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. In this lesson, you’ll learn what it means to be “on 10” and to give your maximum effort without comparing yourself to others. You’ll also explore some tips for regaining your 10 if your passion and effort have dropped. Remember, you have a choice—it’s all about the way you choose to engage every day at work. | BizLibrary |
| Your WHY Matters NOW: The Achieve More Zone | Welcome to “Your WHY Matters NOW: The Achieve More Zone,” a video lesson that introduces the idea of achieving more by bringing two things—such as the WHY and the NOW—together. This lesson is the first of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. In this lesson, you’ll get to know Justin Jones-Fosu and learn why he came to be an expert on this topic. In addition, you’ll learn what your WHY and your NOW represents and consider their importance both at work and at home. | BizLibrary |
| Your WHY Matters NOW: The Different WHYs | Welcome to the “Your WHY Matters NOW: The Different WHYs” video lesson created to help you identify the various WHYs that motivate your actions. This lesson is the third of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. Throughout this lesson, you’ll learn about micro versus macro WHYs, intrinsic versus extrinsic WHYs, and high versus low WHYs. You’ll also discover the 3 C’s of your WHY: clarity, connection, and consistency. | BizLibrary |
| Your WHY Matters NOW: The Foundation Pyramid | Welcome to the “Your WHY Matters NOW: The Foundation Pyramid” video lesson, which highlights the power of the WHY. This lesson is the second of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. To kick off this lesson, Justin opens up about his own journey discovering his WHY. Then, he describes the foundation pyramid, which has the WHY at the base, indicating your WHY is what shapes your what, how, and when, as well as your results. | BizLibrary |
| Your WHY Matters NOW: The Principle of the Frog, Step, Seed, and Smile | Welcome to “Your WHY Matters NOW: The Principles of the Frog, Step, Seed, and Smile,” a video lesson that states it’s not about loving what you do—it’s about learning from what you do in order to achieve more. This lesson is the 11th of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. Throughout this lesson, you’ll discover the value of doing the most challenging task first and consider three things to avoid doing first thing in the morning. You’ll also learn to focus on progress to make meaningful steps, feed yourself information that helps you develop yourself and grow, and engage in intentional moments of appreciation to celebrate those around you. | BizLibrary |
| Your WHY Matters NOW: The WHY Matters NOW Quadrants | Welcome to “Your WHY Matters NOW: The WHY Matters NOW Quadrants,” a video lesson that dives into the various combinations of low versus high WHY and low versus high NOW. This lesson is the 12th of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. In this lesson, you’ll become acquainted with four different people based on WHYs and NOWs: the wanderer, the thinker, the misplaced, and the pursuer. Plus, you’ll learn tips for becoming a person with a high WHY and a high NOW while working from a place of humility. | BizLibrary |
| Your WHY Matters NOW: Your WHY at Work | Welcome to the “Your WHY Matters NOW: Your WHY at Work” video lesson that states you shouldn’t try to find meaning in your work but rather actively bring meaning to the work you do. This lesson is the sixth of 14 in the “Expert Insights: Your WHY Matters NOW with Justin Jones-Fosu” video course meant to help you combine your WHY and your NOW so you can bring meaning and passion to your professional and personal life. During this lesson, you’ll learn the difference between meaningful work and happiness and explore the three rhythm model, which encompasses perspective rhythm, task rhythm, and relationship rhythm. When it comes down to it, your WHY has to do with how you choose to see your work. So, how do you perceive your work? Is it a job, a career, or a calling? | BizLibrary |
Personal development
| Course Name | Description | Partner |
|---|---|---|
| Ableton Live: Music Production Masterclass | Video School | |
| Body Language & Nonverbal Communication in Business | Video School | |
| Emotional Intelligence & Mindfulness | Video School | |
| Goal Setting & Goal Achievement Workshop | Video School | |
| Meditation for Entrepreneurs | Video School | |
| Personal Finance Masterclass | Video School | |
| Productivity & Time Management Masterclass | Video School | |
| Stress Management & Building Resilience through Mindfulness | Video School |
Personal protective equipment
| Course Name | Description | Partner |
|---|---|---|
| Air-Purifying Respirators | Air-purifying respirators are one of two major classes of respirators (the other being air-supplying respirators). This course explains the basics of air-purifying respirators, including the three major types: single-use disposable respirators, also called dust masks; air-purifying respirators with a flexible, elastomeric quarter-mask, half-mask, or full-mask facepiece; and powered air-purifying respirators, or PAPRs. Topics covered include uses, inspection, maintenance, cleaning, and storage of air-purifying respirators. | BizLibrary |
| Air-Supplying Respirators | Air-supplying respirators are one of two major classes of respirators (the other being air-purifying respirators). This course explains the basics of air-supplying respirators, including the three major types: self-contained breathing apparatuses, or SCBAs; supplied-air respirators (SARS), also called airline respirators; and combination respirators. Topics covered include uses, inspection, maintenance, cleaning, and storage of air-supplying respirators. | BizLibrary |
| Breathe Safely: The Proper Use of Respiratory Protection, Concise | This program provides employees with an understanding of the respiratory hazards they may encounter in their work areas and how to use the proper respiratory protection to prevent exposures to such hazards. Topics include medical evaluations and fit testing; employee responsibility to wear respiratory protection; particulate (filter) respirators; chemical cartridge respirators; PAPRs, SCBAs, and SARs; user seal checks and cleaning; and disinfecting and storing respirators. | BizLibrary |
| Cal/OSHA Preventing Hearing Loss | Hearing loss can have a devastating impact on our quality of life and the quality of life for our loved ones; however, controlling our exposure to high levels of noise can prevent the life-changing effects of hearing loss. This program provides an overview of California OSHA’s Hearing Conservation Program Standard and explains how our hearing can be damaged by exposure to harmful noise. Viewers will also learn that hearing loss can be prevented by participating in the hearing conservation program and properly wearing hearing protection when required. Topics include how the components of the ear process sound, permissible exposure limits, use of disposable and reusable ear plugs, advantages and disadvantages of earmuffs, audiometric testing and the importance of protecting our hearing. | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE) | There are a lot of parts to your body, and we’re willing to bet that you’re attached to pretty much all of them. Which means you probably don’t want any of them to get squished, crushed, broken, or misplaced. Stubbing your toe hurts plenty, and that’s about the limit of what we’d like you to experience. That’s why we created the Effective use of Personal Protective Equipment (PPE) safety series, a fun (yes, fun) training course designed to show you how to protect all your favorite parts of you. Not interested in digging splinters out of your eyeballs? We can help make sure you never have to. Prefer your brains to stay inside your head? We’ve got that one taken care of, too. Now as you can tell from this course description, Effective Use of Personal Protective Equipment (PPE) is not your typical safety training. The title may be boring, but the videos aren’t. We don’t want you to hurt yourself anymore than you do, and we’d hardly be doing our jobs right if you decided to injure yourself just to get out of having to watch these videos. So kick back, find some popcorn, and get ready to enjoy our Effective Use of Personal Protective Equipment (PPE) video series. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way. Key Takeaways from Effective Use of Personal Protective Equipment (PPE): • The basics of hand protection, along with pairing the right PPE for your specific task • How to properly protect your knees while kneeling or working in irregular environments • How to avoid back injury, and the importance of wearing prescribed back braces • Eye protection, and what to do if your visual PPE impairs your ability to work • How to recognize an unsafe auditory environment, and finding appropriate hearing protection to mitigate long-term hearing damage • The importance of proper breathing protection. Surgical masks don’t usually cut it, folks! • The basics of proper head protection This series consists of 7 videos. | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Back Protection | Back injuries are among the most debilitating and life-changing injuries a person can sustain. This video covers the proper use of back braces, as well as a couple ways not to use them. You’ll also find out how to protect your back without any equipment at all, and you’ll probably see something you should never do to anybody stronger than you are. | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Eye Protection | Your eyes can be annoying. They get itchy, and sometimes they look at things you’d rather never have seen. But since eye drops are cheap and you can always look away from weird things, you probably shouldn’t permanently destroy your eyeballs. This video will help make sure you protect them properly, and it’s way more fun to watch than most of the stuff people post to your social media feed. Enjoy! | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Hand Protection | This video details several simple ways to protect your hands, which are the most commonly injured body part in the workplace. You’ll discover multiple types of gloves, a great way to make your coworkers leave you alone, and how big a difference five seconds of prevention can make. You’ll also discover something that nobody should ever, ever wear. | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Head Protection | This video will encourage you to keep your brains inside your head, mostly so they won’t get cold but also so you won’t die. Get ready for a slightly different safety video than you’re used to; we got sort of tired of doing things the way we usually do. But be warned – this video gets a little messy. We think you’ll have fun watching it, because we sure had fun filming it. | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Hearing Protection | In this video you’ll learn how easy it is to suffer hearing loss in the workplace, and how to prevent it. You’ll also learn the difference between 80 decibels and 85 (which is not as obvious as it should be), and there might be some other stuff in here too. We can’t remember. | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Knee Protection | Knees. They’re sort of weird-looking, but that doesn’t mean you should mistreat them. This video will discuss multiple simple ways to protect the most vulnerable joint in your body. You’ll also see a terrible way to motivate your coworkers, and there might be some random idiocy thrown in here just for laughs. Just because it’s a safety video doesn’t mean you can’t enjoy it. Have fun! | BizLibrary |
| Effective Use of Personal Protective Equipment (PPE): Respiratory Protection | Breathing is awesome. You probably do it at least twice a day. Which means you might want to protect your lungs from dust, vapors, fumes, gases, and exceptionally smelly people. This video will show you which kinds of protection to use in which situations, as well as how to use them all correctly. You’ll also see some fun things to do at work when you’re bored. Enjoy! | BizLibrary |
| Escape Respirators and SCSRs | A respirator is a piece of personal protective equipment that guards the user against hazards in the air. There are many types of respirators and each type protects its user from a specific airborne hazard. Escape respirators allow a person who works in a normally safe environment enough time to escape if a respiratory hazard suddenly occurs. This course will discuss the different types of hazardous atmospheres that require escape respirators, how to select, inspect, and put on a self-contained self-rescuer, also called an SCSR, as well as how to use an SCSR. | BizLibrary |
| Eye and Face Protection | Workers are subject to blindness, contusions and sometimes fatal injuries, due to eye and face hazards. 90% of all workplace eye injuries can be avoided by using the proper safety eyewear. This interactive online course will teach you how to select the proper personal protective equipment for eye and face safety. Additionally you will learn OSHA regulations for eye and face protection. You will also learn how to properly maintain your eye and face protective equipment. | BizLibrary |
| Hand Safety | Imagine performing daily activities such as writing, driving a car, or using a phone without your hands. Because hands are used so frequently, hand safety can be taken for granted. The construction and manufacturing industries pose a particular risk to the hands due to the size and complexity of the equipment and machinery present. This course will provide general hand safety awareness and discuss techniques for avoiding common hand injuries. | BizLibrary |
| Hand, Wrist and Finger Safety | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety” covers the structure and function of the hand, how to mentally and physically prepare for hands-on tasks, ways to recognize hazards and apply safe work practices, methods for preventing ergonomic injuries, and how to choose and safely use tools and protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Construction Environments” covers the hand’s anatomy, proper preparation for hand-intensive work, safe work practices, ergonomic injury prevention, correct tool selection and use, and choosing the right protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Construction Environments: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Construction Environments: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety in Construction Environments: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them on their jobsite through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Construction Environments: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Construction Environments: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Construction Environments: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Construction Environments: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Food Processing and Handling Environments” covers the hand’s design and function, how to mentally and physically prepare for hands-on work, ways to identify hazards and use safe work practices, strategies for preventing ergonomic injuries, and how to choose and safely use tools and protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Construction Environments: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them in their facility through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Food Processing and Handling Environments: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Food Processing and Handling Environments: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Food Processing and Handling Environments: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Healthcare Environments” covers the structure and function of the hand, how to mentally and physically prepare for hands-on tasks, ways to identify hazards and apply safe work practices, techniques for protecting hands while handling patients and medical tools, strategies for preventing ergonomic injuries, and guidance on selecting and safely using tools and protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Healthcare Environments: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Healthcare Environments: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety in Healthcare Environments: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them in their facility through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: Protecting Your Hands While Handling Patients | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety: Protecting Your Hands While Handling Patients” discusses how healthcare workers can keep their hands, wrist and fingers safe while handling patients and tools through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Healthcare Environments: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Healthcare Environments: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Healthcare Environments: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Healthcare Environments: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Industrial Environments” covers understanding hand structure, preparing mentally and physically for work, and following safe work practices to preventing ergonomic injuries, choosing and using tools correctly, and selecting the right protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Industrial Environments: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Industrial Environments: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety in Industrial Environments: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them in their facility through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Industrial Environments: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Industrial Environments: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Industrial Environments: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Industrial Environments: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Office Environments” covers the structure and function of the hands, how to mentally and physically prepare for manual tasks, safe work practices and hazard recognition, ergonomic injury prevention, proper tool selection and use, and how to choose the right protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Office Environments: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Office Environments: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety in Office Environments: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them in their office through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Office Environments: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Office Environments: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Office Environments: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Office Environments: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments” covers the hand’s design and function, how to prepare mentally and physically for hand-intensive work, safe work practices and hazard recognition, ergonomic injury prevention, proper tool selection and use, and choosing the right protective gloves. These targeted 3 - 5 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. Available in convenient, mobile-friendly video-on-demand (VOD) format and easier to absorb and remember than traditional training programs, employees can take them when they have a few minutes on a smart phone, tablet or desktop computer, without disrupting their workday. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them in their facility or vehicle through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video with a brief test. | BizLibrary |
| Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety in Transportation and Warehouse Environments: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety: Choosing Tools and Using Them Safely | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety: Choosing Tools and Using Them Safely” breaks down how workers can choose the right tool for the job that they are doing, the best way to hold the tool, and how to use it safely through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety: Preparing to Work with Your Hands | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety: Preparing to Work with Your Hands” covers how workers should mentally and physically prepare to work with their hands, as well as what the ideal environment is for working with their hands through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety: Preventing Ergonomic Injuries | MARCOM’s micro-learning course “Hand, Wrist and Finger Safety: Preventing Ergonomic Injuries” describes what ergonomic injuries are, how they happen, and how workers can prevent them in their workplace through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety: Safe Work Practices | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety: Safe Work Practices” discusses how workers can inspect tools and work areas for potential hazards and how to protect their hands, wrists and fingers from those hazards through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety: Selecting the Best Gloves for the Job | MARCOM’S micro-learning course on “Hand, Wrist and Finger Safety: Selecting the Best Gloves for the Job” explains how different types of gloves are made for different tasks, and how workers can identify the best kind for the job they’re doing through a focused 3–5 minute video. | BizLibrary |
| Hand, Wrist and Finger Safety: The Hand’s Design and Structure | MARCOM’s Micro-Learning Course on “Hand, Wrist and Finger Safety: The Hand’s Design and Structure” identifies different parts of the hand, their functions, and how they work together to grasp, lift and manipulate objects through a focused 3–5 minute video. | BizLibrary |
| Hearing Conservation | Protect one of your most valuable senses with a better understanding of the anatomy of the ear, how sound works, how the ear interprets sound, the effects of noise on hearing, and annual audiometric testing. Learn how to avoid occupational hearing loss by choosing and using the right hearing protection for your job, such as ear muffs and ear plugs. | BizLibrary |
| Hearing Conservation and Safety | MARCOM's Video On Demand (VOD) program on Hearing Conservation and Safety assists employers in complying with this OSHA standard while providing workers with the information they need to recognize and avoid noise hazards. We live in a noisy world… sometimes too noisy. Nearly 50 million Americans have experienced hearing loss from exposure to hazardous sound levels. For tens of thousands of them, this exposure occurred while they were doing their job. OSHA's Hearing Conservation Standard was created to address this hazard and protect the hearing of employees. Areas covered in this program include information on the mechanics of sound, how the ear works, hazardous noise in the workplace, wearing ear muffs, using ear plugs and canal caps, the importance of regular hearing tests and more. This content is also translated in Spanish. | BizLibrary |
| Hearing Protection for Canada | Protect one of your most valuable senses with a better understanding of the anatomy of the ear, how sound works, how the ear interprets sound, the effects of noise on hearing, and annual audiometric testing. Learn how to avoid occupational hearing loss by choosing and using the right hearing protection for your job, such as ear muffs and ear plugs. [course outline] Sound Description - Frequency Sound Description - Amplitude Sound Description - Duration Anatomy of the Ear How the Ear Interprets Sound Hearing Loss Noise Level Examples Managing Hazards Occupational Exposure Limits Criterion Level or Action Level Noise Controls Hearing Conservation Program Hearing Protection Noise Reduction Rating Estimating Noise Reduction Hearing Protection Devices Ear Muffs Overview Ear Muffs Inspection Ear Muffs Advantages and Disadvantages Ear Plugs Overview Ear Plugs Advantages and Disadvantages Noise Monitoring Program Monitoring Changes and Employee Notification Employee Training Employee Training - Requirements Audiometric (Hearing) Test Testing Procedures Recordkeeping | BizLibrary |
| Lessons Learned From Hand Injuries (Non-Graphic) | From our earliest moments, we use our hands to learn, to explore and to interact with the world around us, and now as working adults, our hands continue to be "out front," touching, grasping, pushing, pulling and lifting our way through work and through life. Unfortunately, being "out front" can also mean being placed in danger, and sometimes things go wrong. This program features reenactments of workplace hand injury scenarios to teach valuable safety lessons about protecting our hands in every situation where hazards exist. Viewers will see the traumatic consequences of becoming distracted, using improper gloves, wearing jewelry around moving machinery, failing to pay attention to our work and attempting job tasks we aren't qualified to perform. This content is also translated in Spanish. This content is also translated in Spanish. | BizLibrary |
| Personal Protective Equipment | This program provides one hour of training on Personal Protective Equipment, which is one of the six mandatory training topics selected by OSHA as part of its 10 Hour Training for General Industry Program. In addition to the six hours of training on required topics, OSHA requires four more hours of instruction on various elective topics. The combination of required training and elective training must total 10 hours. The 27-minute video presentation in this program, when combined with the provided sectional review quiz questions, will provide approximately one hour of training on Personal Protective Equipment. The content in this program is not certified by OSHA, but may be used by an organization as part of a training curriculum which is equivalent to that received in OSHA’s 10 Hour General Industry Training. Personal protective equipment, or PPE, consists of various types of equipment, gear or clothing, that is designed to prevent or minimize injury when the user is exposed to a hazard. An employer is required to assess the hazards and then select, provide and require the PPE to be used by employees performing those tasks. Various OSHA standards as well as best practice documents enforced through the general duty clause mandate what specific PPE shall be used. This program discusses the various types off PPE available and which hazards they protect against and how to properly don and use these devices. Types of PPE covered include hardhats, eye and face protection, respirators, hearing protection, gloves, foot protection and protective clothing. The hierarchy of hazard controls and employer and employee PPE responsibilities are also explained in the program. | BizLibrary |
| Personal Protective Equipment | Every day, someone decides to give up their sight, hearing, fingers, toes, or worse to save a few seconds of effort. Sure it can be inconvenient and uncomfortable, but using personal protective equipment (PPE) properly is better than many unfortunate alternatives. Use this course to educate yourself and your team on head protection, eye and face protection, hand protection, foot protection, respiratory protection, and hearing protection. | BizLibrary |
| Personal Protective Equipment (HAZWOPER) | This training program is designed to present information on the nature of hazardous materials and help employees reduce or eliminate potential exposure to hazardous materials in their work environments. Upon completion of the program, employees should: If you need this program in Spanish, please contact your BizLibrary Learning Consultant. | BizLibrary |
| Personal Protective Equipment (PPE) | Welcome to the “Personal Protective Equipment (PPE)” video course meant to cover the different types of equipment employees must wear to guard against workplace hazards. This series comprises seven lessons and goes over everything from basic employer requirements for compliance to individual kinds of PPE for employees. First, this course explains how employers need to perform a hazard assessment to identify workplace hazards. Then, based on what they learn, employers need to implement engineering and administrative controls to help minimize or eliminate those hazards. If that’s not sufficient, the employer needs to acquire PPE to fill the gaps in safety. The subsequent lessons go over the specific types of PPE, including equipment that provides eye, face, foot, leg, hearing, hand, arm, and respiratory protection. Clearly there are many different types that you need to be aware of… But, by completing this course, you’ll have an understanding of the types of PPE available and how to choose, use, and care for the gear properly. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Personal Protective Equipment (PPE) - Construction Worksite Safety | Hazards in your workplace can be sharp edges, falling objects, flying sparks, chemicals, noise, or many other potentially dangerous situations. OSHA requires all employers to protect their employees from workplace hazards, and when they can’t control a hazard at its source, they need to provide workers with accouterments such as hard hats, gloves, respirators, goggles, safety shoes, and other gear to minimize the likelihood of a mishap. This course covers many common forms of PPE and how to choose it, wear it and care for it. | BizLibrary |
| Personal Protective Equipment for Canada | Every day, someone decides to give up their sight, hearing, fingers, toes, or worse to save a few seconds of effort. Sure it can be inconvenient and uncomfortable, but using personal protective equipment (PPE) properly is better than many unfortunate alternatives. Use this course to educate yourself and your team on head protection, eye and face protection, hand protection, foot protection, respiratory protection, and hearing protection. [course outline] Employer's Responsibilities Engineering and Administrative Controls Wearing PPE Head Protection Overview Type I Hard Hats Type II Hard Hats Hard Hats Additional Test Criteria Eye and Face Protection Overview Eye Protection Eye Protection Classification Eye Protection at Home Face Protection Hand Protection 1 of 2 Hand Protection 2 of 2 Foot Protection Overview Foot Protection Requirements Respiratory Protection 1 of 3 Respiratory Protection 2 of 3 Respiratory Protection 3 of 3 Hearing Protection 1 of 2 Hearing Protection 2 of 2 Body Protection Overview Body Protection Types Body Protection Limitations Reflective Clothing | BizLibrary |
| PPE: Employer Responsibilities | Welcome to “PPE: Employer Responsibilities,” a video lesson meant to go over what employers are required to do to ensure their employees stay safe while on the clock. This lesson is the first of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. From performing a hazard assessment to implementing controls, there’s a lot employers must do to ensure their employees are protected from workplace hazards. After completing this lesson, you’ll know more about what those steps entail. (Keywords: Occupational Safety and Health Administration, OSHA, ANSI, NIOSH) | BizLibrary |
| PPE: Eye and Face Protection | Welcome to “PPE: Eye and Face Protection,” a video lesson intended to explain who needs to wear eye and face protective gear and common types that are available. This lesson is the second of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. First, you’ll learn about different types of hazards that may necessitate the use of eye and face PPE and how employers determine the types of protections to acquire. Then, you’ll learn about common types of PPE and when they should be used. (Keywords: Occupational Safety and Health Administration, OSHA, ANSI, NIOSH) | BizLibrary |
| PPE: Foot and Leg Protection | Welcome to “PPE: Foot and Leg Protection,” a video lesson intended to explain the different hazards that necessitate foot and leg protection, as well as provide examples of what those protections might include. This lesson is the fifth of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. From this lesson, you’ll gain an understanding of the basic options when it comes to safety footwear and leg protection and learn how to maintain your gear. (Keywords: Occupational Safety and Health Administration, OSHA, ANSI, NIOSH) | BizLibrary |
| PPE: Hand and Arm Protection | Welcome to “PPE: Hand and Arm Protection,” a video lesson intended describe the different types of protective gloves for various hazardous substances and conditions. This lesson is the sixth of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. First, you’ll learn about what hazards necessitate hand and arm protection. Then, this lesson explains important considerations when choosing what type of glove to wear. Finally, this lesson goes over the main categories of gloves, along with specific subtypes and the types of protections they offer. After completing this lesson, you should have a good understanding of when to wear certain gloves and how to maintain them. (Keywords: Occupational Safety and Health Administration, OSHA, chemical safety) | BizLibrary |
| PPE: Head Protection | Welcome to “PPE: Head Protection,” a video lesson intended to explain how hard hats protect workers and how they should be chosen and cared for. This lesson is the third of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. This lesson goes over who might need to wear hard hats while on the clock, as well as some of the options available. Because hard hats, or safety helmets, are designed for different types of hazards—like impact, penetration, electrical shock, and heat—you need to be aware of what you’re exposed to at work before you can decide what PPE to wear. By completing this lesson, you’ll have a better idea of how you can use hard hats to keep your head safe at work! (Keywords: Occupational Safety and Health Administration, OSHA, ANSI, NIOSH) | BizLibrary |
| PPE: Hearing Protection | Welcome to “PPE: Hearing Protection,” a video lesson meant to establish what qualifies as dangerous noise exposure in the eyes of OSHA and methods for conserving hearing. This lesson is the fourth of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. From this lesson, you’ll learn about the importance of knowing the precise noise levels you’re exposed to, as well as what hearing conservation programs should include if implemented. Plus, this lesson goes over different types of hearing PPE, such as earplugs and earmuffs, you might wear to prevent hearing loss. (Keywords: Occupational Safety and Health Administration, OSHA, ANSI, NIOSH, decibels, standard threshold shift, STS, TWA) | BizLibrary |
| PPE: Respiratory Protection | Welcome to “PPE: Respiratory Protection,” a video lesson meant to explain common airborne hazards and types of respirators used to help people breathe clean air. This lesson is the final of seven in the “Personal Protective Equipment (PPE)” video course, which covers the equipment employees must wear to guard against workplace hazards. This lesson first explains what a respirator is and goes over the elements of a basic respiratory safety program. Then, it describes various kinds of hazards and the types of respirators used to protect against them, including the two main types: air-purifying respirators (APR) and supplied-air respirators (SARs). By following these steps, you’ll be able to choose the right respirator for the job at hand. (Keywords: Occupational Safety and Health Administration, OSHA, ANSI, NIOSH) | BizLibrary |
| Preventing Hand, Wrist & Finger Injuries | Our hands are exposed to countless workplace hazards that can cause severe injuries: machinery that can pinch or crush, knives and sharp tools that can cut or puncture, corrosive or irritating chemicals, extreme heat or cold and ergonomic-related hazards. Hand, wrist and finger injuries often have severe consequences such as extended time away from work and physical rehabilitation. Fortunately, most hand injuries can be prevented by following safe work practices and wearing appropriate PPE. That’s the purpose of this program—to review the basic safety precautions that can be followed and the various protective gloves that can be worn to prevent workplace hand injuries. Topics include maintaining an awareness of where we place our hands, types of protective gloves, nip points and pinch points, preventing entanglement injuries, using tools safely and preventing ergonomic disorders. | BizLibrary |
| Preventing Hearing Loss: Hearing Conservation Programs | Welcome to “Preventing Hearing Loss: Hearing Conservation Programs,” a video lesson that describes how learners can protect their hearing on the job. During this lesson, viewers will learn about the requirements under the Occupational Noise Exposure Standard, from monitoring noise exposure levels to controlling exposure to hazardous noise. Specifically, learners will become familiar with common types of hearing protection and the Noise Reduction Rating. Lastly, viewers will learn about the value of receiving audiometric testing. (earmuffs, ear plugs, canal caps, audiogram, permissible exposure limit, time-weighted average, personal protective equipment, engineering controls, administrative controls) | BizLibrary |
| Preventing Hearing Loss: Noise-Induced Injuries | Welcome to the “Preventing Hearing Loss: Noise-Induced Injuries” video lesson meant to help learners understand how noise can affect their ears. In this lesson, viewers will learn how the ear works and how hazardous noise can damage hearing. Learners will also examine how sound is measured—by volume, frequency, and duration. Finally, viewers will learn how noise-induced injuries occur and what symptoms might indicate hearing loss. (decibel, hertz, eardrum, cochlear cilia, loudness, sound waves, pitch) | BizLibrary |
| Protecting Your Hands, Wrists, and Fingers | Welcome to “Protecting Your Hands, Wrists, and Fingers,” a video lesson intended to provide strategies for keeping your hands and wrists safe from harm as you work. First, this lesson describes common hazards you might face in the workplace, from the obvious ones, like sharp tools, to the less obvious ones, like repetitive motions. Then, it covers several precautions you can take to prevent injury for yourself and your coworkers. | BizLibrary |
| Respirator Basics | Respirators are important and commonly used in the workplace. This course explains what a respirator is and the types of hazards for which they can provide protection. It also explains the difference between air-supplying and air-purifying respirators as well as tight-fitting and loose-fitting respirators. The use of respirators within the hierarchy of controls is covered, as are assigned protection factor (APF), selection criteria, and cleaning, maintaining, inspecting, and storing procedures. Finally, training and personal responsibility are covered. | BizLibrary |
| Respirator Medical Evaluation and Fit Testing | Before workers wear a respirator on the job, they must undergo a medical evaluation to see if they can wear the particular type of respirator safely. The medical evaluation looks for medical issues that might create a problem for the worker. In addition, after the medical evaluation, the worker should undergo a fit test to make sure the respirator fits properly and creates a tight seal. This course explains the medical evaluation and fit test in more detail. | BizLibrary |
| Respirators - Voluntary Use | A respirator is a piece of personal protective equipment (PPE) that protects its user from inhaling hazardous substances in the form of dusts, mists, fumes, gases, or vapors. There are many different types of respirators; each type protects its user from a specific airborne hazard. “Voluntary use” situations occur when workers use respirators even when they are not required. When employers allow the 'voluntary use' of respirators, there are several requirements they must fulfill. | BizLibrary |
| Respiratory Protection and Safety | MARCOM's video on "Respiratory Protection and Safety" points out to employees why it is important that they learn to recognize and guard against respiratory hazards. Both OSHA and NIOSH have issued changes to their respiratory protection training tequirements. This video includes those changes -- such as new fit testing protocols and cleaning/disinfecting procedures -- as well as shows examples of the new N class respirator and other respirators being used in a variety of settings. This video was updated in October 2014 to incorporate GHS (Globally Harmonized System) compliant standards. | BizLibrary |
| Respiratory Protection for Canada | Respirators are important and commonly used in the workplace. This course explains what a respirator is and the types of hazards for which they can provide protection. It also explains the difference between air-supplying and air-purifying respirators as well as tight-fitting and loose-fitting respirators. The use of respirators within the hierarchy of controls is covered, as are assigned protection factor (APF), selection criteria, and cleaning, maintaining, inspecting, and storing procedures. Finally, training and personal responsibility are covered. [course outline] What Is a Respirator? Why Are Respirators Necessary? Air-Purifying and Air-Supplying Respirators Loose-Fitting and Tight-Fitting Respirators Tight-Fitting Respirators: Quarter, Half, and Full Masks Tight-Fitting Respirators: Negative- and Positive-Pressure Hazards, Respirators, and the Employer’s Responsibility Respirators: The Last Line of Defense The Hierarchy of Controls and Respirators Choosing a Respirator NIOSH-Certified Respirators Assigned Protection Factor (APF) APF Factors of Different Respirator Types Cleaning, Inspection, and Maintenance Standards Changing Filters Storage Training at Your Workplace Respirators: Your Responsibility | BizLibrary |
| To the Point About: Personal Protective Equipment | Our workplace is full of hazards, hazards than can hurt us or kill us. Controlling these hazards and preventing injuries is the point of our safety and health program. When our body parts are exposed to certain hazards there is a potential for bodily harm to occur. Properly selecting and wearing personal protective equipment can reduce or eliminate this exposure, prevent injuries, and save lives. That is the point of our facility’s personal protective equipment program and that is the point of this program. Topics include hardhats, hearing protection, eye and face protection, gloves, and hearing protection. | BizLibrary |
Photography
| Course Name | Description | Partner |
|---|---|---|
| Adobe Lightroom CC | Learn how to use Adobe Lightroom CC for cloud-based photo editing and management. | Video School |
| Adobe Lightroom Classic CC | Master Adobe Lightroom Classic for professional photo editing and organization. | Video School |
| Advance Your Photography | Improve your photography skills with advanced techniques in composition, lighting, and post-processing. | Video School |
| Advanced Photography with William Carnahan | Enhance your photography skills with expert insights into professional shooting techniques. | Video School |
| Canon DSLR Photography | Master the features and settings of Canon DSLR cameras to take professional-quality photos. | Video School |
| DIY Food Photography | Create stunning food photography using simple setups and lighting techniques. | Video School |
| Find Your Photography Style | Develop your unique photographic voice and style through practical exercises and creative approaches. | Video School |
| GIMP Photo Editing | Edit images using GIMP, a free alternative to Photoshop. | Video School |
| High Speed Product Photography Workshop | Video School | |
| Landscape Photo Editing | Edit landscape photos like a pro with color grading, exposure adjustments, and retouching techniques. | Video School |
| Landscape Photography | Learn how to capture breathtaking landscapes using proper composition and exposure settings. | Video School |
| Landscape Photography Workshop | Refine your landscape photography skills with expert tips on composition, lighting, and editing. | Video School |
| Lightroom Mobile Photo Editing | Edit professional-quality photos using Adobe Lightroom Mobile. | Video School |
| Lightroom Preset Packs | Use and create Lightroom presets to streamline your editing process. | Video School |
| LinkedIn for Photographers and Videographers | Use LinkedIn to showcase your photography and videography work, build a professional network, and attract clients. | Video School |
| Long Exposure Photography | Learn long-exposure techniques to capture light trails, smooth water, and low-light scenes. | Video School |
| Mac Photos | Learn how to organize, edit, and enhance images using Apple’s Mac Photos application. | Video School |
| Mobile Photography Course | Take high-quality photos using just your smartphone, covering composition, lighting, and editing. | Video School |
| Night Photography | Master long-exposure techniques for capturing stunning nightscapes and city lights. | Video School |
| Nikon Cameras for Beginners | Understand Nikon camera functions and settings for stunning photography results. | Video School |
| Photo Colorization in Photoshop | Use Photoshop to bring black-and-white images to life with professional colorization techniques. | Video School |
| Photography Composition | Learn the rules and principles of composition to create visually compelling photographs. | Video School |
| Photography for Kids | Introduce children to photography with fun and simple lessons on camera use and composition. | Video School |
| Photography Fundamentals | Understand the basics of photography, including exposure, focus, and composition. | Video School |
| Photography Lighting | Master lighting techniques to improve your portraits, product shots, and creative photography. | Video School |
| Photography Masterclass | Learn professional photography techniques, camera settings, composition, and lighting to take stunning photos in various styles. | Video School |
| Photography Organization Workshop | Video School | |
| Portrait Photography for Beginners | Master the art of portrait photography, including posing, lighting, and editing. | Video School |
| Real Estate Photography | Learn how to capture stunning real estate photos that highlight property features and attract buyers. | Video School |
| Sony Cameras for Beginners | Learn to maximize the potential of your Sony camera with expert shooting tips. | Video School |
| Street Photography for Beginners | Capture the essence of urban life with techniques for candid street photography. | Video School |
| Travel Photography | Learn how to document your travels through stunning images and storytelling techniques. | Video School |
| Wedding Photography | Learn the essentials of shooting weddings, including lighting, posing, and capturing candid moments. | Video School |
Presentation skills
| Course Name | Description | Partner |
|---|---|---|
| 11 Proven Ways to Make Your Presentations More Interactive | Preparing for a presentation takes a lot of time. If you lose your audience’s attention after the first five minutes, much of that preparation is wasted. | BizLibrary |
| 4 Little Presentation Tips That Will Really Engage Your Audience | From classroom lectures to sales pitches, from panel discussions to a presidential speech … you’ve undoubtedly had the opportunity to be in the audience of one or two powerful presentations. You also may have been on the receiving end of more than one or two talks that fell short. Ever stop to analyze what made the difference? | BizLibrary |
| 4 Ways to Overcome Public Speaking Anxiety | 4 Ways to Overcome Public Speaking Anxiety is a video to help anyone who feats public speaking. It can range from feeling slightly nervous to paralyzing fear and panic. Public speaking creates anxiety because we are concerned that others will judge us. And they do. We feel vulnerable and this is understandable. In this video psychologists Eve Ash and Peter Quarry provide a range of strategies to manage public speaking anxiety. The best coping strategies will be different for each person. You can learn strategies to manage anxiety in both the lead up to the presentation and the day of the presentation or talk. Discover ways to create interest in your talk and some mind and body techniques to manage anxiety on the day. | BizLibrary |
| 5 Essentials for Powerful Presentations | Presentations can be dull for audiences. People feel nervous when presenting. Peter Quarry and Eve Ash cover five essential areas for powerful presentations. These include memorable ways to commence, managing anxiety, being succinct and sign-posting information, maintaining audience engagement, relaxed body language, telling a story and finishing with a bang. | BizLibrary |
| Expert Insights: Powerful, Professional Presentations with Patricia Fripp | Welcome to the “Expert Insights: Powerful, Professional Presentations with Patricia Fripp” course designed to help you develop your presentation skills and stand out from the crowd. Presented by executive speech coach, keynote speaker, and sales presentation and online learning expert, Patricia Fripp, this course comprises eight lessons and is part of our Expert Insights series. Throughout this course, you’ll learn key factors of building and presenting persuasive and impactful presentations. You’ll also understand how to connect with your audience through telling stories, taking advantage of your first 30 seconds, and using your own life experiences to truly hook your audience. And, you’ll even gain step-by-step examples of how to structure your speeches, meetings, and overall communication skills to audiences of varying sizes. By the end of this course, you’ll have the tools to create, perfect, and deliver your very own powerful, professional presentations—and lead as the corporate rockstar you’re capable of being! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| FACTS Have Impact | FACTS Have Impact is a video covering a five key ways to ensure you make powerful, professional and impactful presentations and decisions. In this video, psychologist Eve Ash explains how to get your FACTS right. When you have a goal you want to achieve – such as building support, making a group decision, presenting a report, resolving a dispute – start by getting your FACTS right. We are faced with information overload, and often caught between emotional, polarized arguments and positions, so we must ensure our FACTS help us to achieve our goals. | BizLibrary |
| Powerful, Professional Presentations: Begin with the Not-So-Basic Basics | Welcome to the “Expert Insights: Powerful, Professional Presentations: Begin with the Not-So-Basic Basics” lesson, which will go over how you can refine your presentation skills by understanding the three parts of every presentation. This lesson is the second of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand how your content, structure, and delivery plays a basic, yet vital role in every presentation. By the end, you’ll be more educated on the basics of creating powerful, and professional presentations. | BizLibrary |
| Powerful, Professional Presentations: Connect to Your Audience | Welcome to the “Expert Insights: Powerful, Professional Presentations: Connect to Your Audience” lesson, which will go over how building a connection with your audience is a powerful tool for delivering professional and impactful presentations. This lesson is the fourth of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand how intellectually and emotionally connecting to your audience, while making you-focused statements, will further grab and solidify your audience’s attention. By the end, you’ll have all the necessary tools to connect with any audience on a deeper level. | BizLibrary |
| Powerful, Professional Presentations: Introduction | Welcome to the “Expert Insights: Powerful, Professional Presentations: Introduction” lesson, which will begin introducing you to the upcoming seven lessons on building, perfecting, and delivering your presentation skills. This lesson is the first of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll meet the expert, Patricia Fripp, and learn how even the most inexperienced presenters can become presentation gurus in no time. | BizLibrary |
| Powerful, Professional Presentations: Never Underestimate the Importance of a Good Story | Welcome to the “Expert Insights: Powerful, Professional Presentations: Never Underestimate the Importance of a Good Story” lesson, which will go over how to properly incorporate stories into your presentations to make them more memorable. This lesson is the seventh of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand the dos and don’ts for effective storytelling within your presentations. By the end, you’ll have all the necessary tools to be a world-class storyteller for your next presentation. | BizLibrary |
| Powerful, Professional Presentations: Perfect and Deliver | Welcome to the “Expert Insights: Powerful, Professional Presentations: Perfect and Deliver” lesson, which will go over how to bring all of your presentation skills together, to help you solidify and present your presentation. This lesson is the final of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand how to precisely and impactfully communicate your presentations in a professional manner. This lesson will also go over how to purposefully rehearse, move, and convey your ideas to an audience without stumbling over your thoughts. By the end, you’ll have all the necessary tools to be a powerful, persuasive, and professional presenter. | BizLibrary |
| Powerful, Professional Presentations: Speak About What You Know | Welcome to the “Expert Insights: Powerful, Professional Presentations: Speak About What You Know” lesson, which will go over how you can inspire an audience by including your own personal stories, memories, and inspirations. This lesson is the third of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand how you can structure your stories as plays from Act I all the way to Act III and incorporate compelling stories within your presentations to deeply connect with your audience. By the end, you’ll have all the necessary tools to set yourself apart and inspire any audience. | BizLibrary |
| Powerful, Professional Presentations: Speech Structure Frees You to Be Creative | Welcome to the “Expert Insights: Powerful, Professional Presentations: Speech Structure Frees You to Be Creative” lesson, which will go over the Fripp process and speech structure for creating organized presentations. This lesson is the fifth of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand how to structure speeches using Fripp’s four-step process and how to develop your “chunks of content” using her four content creation options. You can also look forward to learning the six-step formula for a powerful close to any presentation. By the end, you’ll have all the necessary tools to create well-organized presentations for any audience. | BizLibrary |
| Powerful, Professional Presentations: Your First Thirty Seconds | Welcome to the “Expert Insights: Powerful, Professional Presentations: Your First Thirty Seconds” lesson, which will go over the dos and don’ts for opening presentations. This lesson is the sixth of eight in the “Expert Insights: Powerful, Professional, Presentations” course, designed to help you develop your presentation skills and stand out from the crowd. In this lesson, you’ll understand what phrases or opening lines that just don’t work or are proven to bore audiences. You can also look forward to learning five sure-fire ways to open your presentations and please the crowd. By the end, you’ll have all the necessary tools to make the first 30 seconds of any of your presentations count. | BizLibrary |
| Presentation Skills and Public Speaking | The ability to speak confidently in front of others and deliver engaging, meaningful presentations is essential in so many different industries and careers. It’s also the professional skill that causes more fear and anxiety than just about any other. But it doesn’t have to. From his own unpromising beginning as a teenager with crippling stage fright, Jeff Havens has spent decades delivering thousands of keynote addresses and training courses to audiences across the world. In Presentation Skills and Public Speaking, he’ll walk you through what he’s done, how he did it, and how you can do the same. In under 45 minutes, this dense, comprehensive course will give you a solid foundation in every element of speaking and presenting: overcoming fear, preparing for a speech, creating an effective outline, improving body language, developing appropriate pacing, exploring different vocal inflections, building effective visual aids, managing your audience, and more. It’s designed to be relevant for all types of presentations – live, virtual, technical, persuasive, motivational, intimate, and everything in between. So if you want to become a charismatic public speaker and presenter – or even if you don’t want to but have to anyway – Presentation Skills and Public Speaking will give you the foundational skills you need. And who knows? You might even have some fun with this along the way. Presentation Skills and Public Speaking. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way. This content is also translated in Spanish. | BizLibrary |
| Presentation Skills and Public Speaking: Essential Elements of Effective Public Speaking | In this video we cover all of the major elements of how to effectively speak in front of an audience –structuring your presentation, telling a good story, using your body, modulating your pitch and inflection, recognizing key differences between live and virtual presentations, and a few other things. You might even learn how to save money on your next tax return – that’s how much good stuff is in here. This content is also translated in Spanish. | BizLibrary |
| Presentation Skills and Public Speaking: How To Use Visuals | Visual aids are a common element in many presentations, and for good reason. But incorrect use of visual aids can actually detract from the quality of your presentation, rather than add to it. This video details how to use visual aids correctly, how to display complicated information, and how to make sure your audience focuses primarily on you and not your visual aids. This content is also translated in Spanish. | BizLibrary |
| Presentation Skills and Public Speaking: Managing Your Audience | This video covers how to handle difficult questions, inattentive audience members, and any groupwork assignments you might be planning. You’ll learn that occasionally your job is to actually stop talking, and you’ll also learn what to do if someone asks you a question you have no idea how to answer. And all in less than 5 minutes. So much goodness in such a small package! This content is also translated in Spanish. | BizLibrary |
| Presentation Skills and Public Speaking: Overcoming the Fear of Public Speaking | This video offers three key insights to help combat stage fright and prepare yourself mentally for public speaking success. Written and delivered by someone who used to be scared to make phone calls (true story!), you can be assured that the ideas in this video will work wonders for your own self-confidence. This content is also translated in Spanish. | BizLibrary |
| Presentation Skills and Public Speaking: Preparing For Your Presentation | It would be rather unpleasant to be forced to deliver a presentation 8 seconds from now on a subject you know nothing about. But that’s exactly what it will feel like if you don’t properly prepare for your next presentation. This video will cover how to get ready so that everything goes as smoothly (and successfully) as possible. This content is also translated in Spanish. | BizLibrary |
| Presentational Speaking Crash Course | Welcome to the “Presentational Speaking Crash Course” meant to provide focused and actionable content on the topic of public speaking. This course, which comprises four video lessons, guides learners through the presentational speaking process, from compiling content to conducting the presentation. It also provides helpful hints on selecting and creating audio-visuals, as well as crafting handouts and other presentation materials. Ultimately, viewers should feel confident in their ability to provide an engaging and effective presentation that achieves its purpose. | BizLibrary |
| Presentational Speaking Crash Course: Audio-Visuals | Welcome to the “Presentational Speaking: Audio-Visuals” video lesson meant to help learners create effective audio-visuals that enhance their presentation. This lesson is the second of four in the “Presentational Speaking Crash Course,” which provides focused and actionable content on the topic of public speaking. During this lesson, viewers will learn what to consider when selecting a type of audio-visual. In addition, learners will become familiar with helpful tips for making their presentation slides look professional. Ultimately, viewers will have the knowledge necessary to craft an audio-visual that supports their message and illustrates what they’re saying in a truly meaningful way. | BizLibrary |
| Presentational Speaking Crash Course: Content | Welcome to the “Presentational Speaking: Content” video lesson intended to teach learners how to create meaningful content for their presentation. This lesson is the first of four in the “Presentational Speaking Crash Course,” which provides focused and actionable content on the topic of public speaking. In this lesson, learners will discover key questions regarding purpose, audience, and logistics that they consider from the start. Viewers will also learn how to conduct research, compile information, and structure their content effectively. In the end, learners should understand how to craft engaging and purpose-driven content, from the introduction to the body to the closing of the presentation. | BizLibrary |
| Presentational Speaking Crash Course: Materials | Welcome to the “Presentational Speaking: Materials” video lesson intended to guide learners as they create the materials for their presentation. This lesson is the third of four in the “Presentational Speaking Crash Course,” which provides focused and actionable content on the topic of public speaking. Throughout this lesson, viewers will learn how to make promotional materials for their presentation, as well as the presenter bio and introduction. Learners will also consider how to create handouts that highlight the key points of the presentation without splitting the audience’s attention. | BizLibrary |
| Presentational Speaking Crash Course: Presentation | Welcome to the “Presentational Speaking: Presentation” video lesson meant to teach learners how to conduct a presentation that meets their goals. This lesson is the last of four in the “Presentational Speaking Crash Course,” which provides focused and actionable content on the topic of public speaking. In this lesson, viewers will learn how to prepare shortly before their presentation to ensure their speech is a success. Learners will also become familiar with some key tips for being as effective as possible while actually giving their presentation. Finally, viewers will consider action steps for after the presentation, from conducting a Q&A to cleaning up the presentation space. | BizLibrary |
| Presentational Speaking Overview | Welcome to the “Presentational Speaking Overview” video lesson meant to provide learners with a high-level understanding of how to give an effective presentation. This one-off lesson covers everything from preparing the presentation to executing it successfully. Specifically, learners will receive tips on creating content, crafting audio-visuals, constructing materials, and conducting the presentation itself. Ultimately, viewers should feel assured of their ability to present with confidence and mastery. | BizLibrary |
| SHARP Presentations | SHARP Presentations is a video explaining a simple approach good presentations and communication which is clear and succinct. Sharp presenters and communicators connect with the audience to get their message across effectively, making it relevant and interesting to the target group, with key messages that are engaging and motivating. Learn to make your messages distinctive by providing interesting, meaningful information or insights. Have a key message or call to action that is easy to remember. In this video psychologist Eve Ash explains that when we are speaking, presenting or writing, we should always aim to be SHARP: Succinct, Hard-hitting, Accurate, Repeatable and Persuasive. | BizLibrary |
| Storytelling in Business | Storytelling is a powerful tool you can use to improve presentations, share a vision, sell products, and connect with customers and colleagues. Join national award-winning storyteller Andy Offutt Irwin and leadership guru Kelly Vandever as they show you how to create, organize, and use your own personal and business stories. | BizLibrary |
| Storytelling in Business (Part 1 of 9): Why Storytelling Matters | Storytelling is a powerful tool. In this lesson, Kelly and Andy discuss seven benefits to using storytelling in business. | BizLibrary |
| Storytelling in Business (Part 2 of 9): Where to Use Storytelling in Business | Marketing, training, and more -- learn the best places to use storytelling in your work environment. | BizLibrary |
| Storytelling in Business (Part 3 of 9): Strategic Storytelling in Presentations | Storytelling can be the difference between a boring, meandering presentation and one that keeps your audience on the edge of their seat. In this lesson, Kelly and Andy discuss how storytelling can improve your business presentations. | BizLibrary |
| Storytelling in Business (Part 4 of 9): The Personal Story Generator, Part 1 | For most of us, coming up with useful stories is a challenge. In this lesson, Kelly and Andy will explore the use of the Personal Story Generator handout to come up with your own personal stories. (Part 1) | BizLibrary |
| Storytelling in Business (Part 5 of 9): The Personal Story Generator, Part 2 | For most of us, coming up with useful stories is a challenge. In this lesson Kelly and Andy will explore the use of the Personal Story Generator handout to come up with your own personal stories. (Part 2) | BizLibrary |
| Storytelling in Business (Part 6 of 9): Working With Story Files | Collecting your stories in files is important. In this lesson, our storytelling gurus Kelly Vandever and Andy Offut Irwin will show you two different approaches to managing your story files. | BizLibrary |
| Storytelling in Business (Part 7 of 9): Finding Your Personal Stories | The Personal Story Generator isn't the only way to find your own personal stories, and in this module Kelly and Andy will explore other techniques for discovering and cultivating your own personal stories, including the use of the "I Am From" template by George Ella Lyon. | BizLibrary |
| Storytelling in Business (Part 8 of 9): Capturing Business Stories | Your business has its own stories, but are they positive or negative? In this lesson, Kelly Vandever and Andy Offut Irwin explore different ways to collect stories from your business. | BizLibrary |
| Storytelling in Business (Part 9 of 9): Storytelling Tips | This is the conclusion to our "Storytelling in Business" course. In this lesson, Kelly and Andy will share some final tips on how to use storytelling effectively. | BizLibrary |
| The Art of Presentational Speaking: Advanced Presentation Skills | Welcome to “The Art of Presentational Speaking: Advanced Presentation Skills” video course meant to teach learners some of the more detailed aspects of delivering an effective presentation. This course, which comprises eight video lessons, covers topics such as handling presentation nerves, switching between presenters, dealing with distractions, and making the most of AVs. In addition, viewers will learn how to navigate the Q&A session, improve their nonverbal presentation skills, and maintain ownership of their presentation. They’ll even learn how to incorporate tasteful humor into their speech! Ultimately, learners should feel prepared get up in front of an audience and give a strong, smooth presentation that their audience is sure to remember. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 1 of 8): Overcoming Presentation Nerves | Welcome to the “Overcoming Presentation Nerves” video lesson intended to teach learners how to “psych up” instead of “psych out.” This video lesson is the first of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. In this lesson, viewers will learn how to combat their presentation anxiety by meticulously preparing and using the three-breath technique to take the edge off their nervousness. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 2 of 8): Addressing Presentation Questions | Welcome to the “Addressing Presentation Questions” video lesson, which describes how to conduct a smooth and informative Q&A session. This video lesson is the second of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. During this lesson, learners will review guidelines for handling questions in general. In addition, viewers will receive practical tips for ensuring the Q&A session goes as seamlessly as possible. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 3 of 8): Transitioning Between Presenters | Welcome to the “Transitioning Between Presenters” video lesson meant to explain how to temporarily switch between various presenters. This video lesson is the third of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. To start, this lesson emphasizes the fundamental rule for multiple presenters: Whoever’s speaking is in control. In addition, it describes how to pass control back and forth when another presenter wants to interject with a comment while the main presenter is speaking. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 4 of 8): Maintaining Control of Your Presentation | Welcome to the “Maintaining Control of Your Presentation” video lesson intended to help you retain ownership of your presentation. This video lesson is the fourth of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. In this lesson, viewers learn how to establish their right to determine who talks in a presentation and get people to wait their turn with questions. Ultimately, learners should feel capable of strategically calling on people to maintain control of their presentation. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 5 of 8): Handling Presentation Distractions | Welcome to the “Handling Presentation Distractions” video lesson, which guides learners to control everything they can and contingency plan for everything outside of their control. This video lesson is the fifth of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. During this lesson, viewers will learn how to manage their audience to minimize distractions and even address attendee cross-talk. In addition, learners will receive some useful tips for handling unavoidable distractions or interruptions to their presentation. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 6 of 8): Injecting Humor Into Your Presentation | Welcome to the “Injecting Humor into Your Presentation” video lesson meant to help learners engage their audience with appropriately placed wit when giving a presentation. This video lesson is the sixth of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. Throughout this lesson, viewers become familiar with guidelines for incorporating humor in presentations and learn how to be funny without being a naturally funny person. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 7 of 8): Improving Your Presentation's Nonverbals | Welcome to the “Improving Your Presentation’s Nonverbals” video lesson, which teaches learners how to use effective and meaningful nonverbal communication to enhance their presentation. This video lesson is the seventh of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. Throughout this video lesson, viewers will learn how to improve their appearance, voice, and body language to better connect with their audience and make a favorable impression. | BizLibrary |
| The Art of Presentational Speaking: Advanced Skills (Part 8 of 8) — Effectively Leveraging AVs | Welcome to the “Effectively Leveraging AVs” video lesson intended to illustrate how to best take advantage of your presentation’s audio-visuals. This video lesson is the last of eight in “The Art of Presentational Speaking: Advanced Presentation Skills” video course, which addresses some of the more detailed aspects of delivering an effective presentation. In this lesson, learners will review a checklist for ensuring their AVs are effective and learn how to use AVs properly in a presentation. | BizLibrary |
| The Art of Presentational Speaking: Content | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. Throughout this course, viewers will consider key questions to answer about their presentation before getting started. They’ll also learn how to conduct research and identify credible sources, as well as leverage the three elements of persuasion. Finally, viewers will learn how to effectively organize and structure their content and grip their audience with a strong opening and closing for their presentation. Ultimately, learners should realize that anyone can be a great presenter if they learn the right skills! | BizLibrary |
| The Art of Presentational Speaking: Content (Part 1 of 7): What It Takes to Be a Good Presenter | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "What It Takes to Be a Good Presenter," is the first of seven. In this lesson, learners will take the ultimate test to determine whether they have what it takes to become a great presenter. They will also learn the best style of presenting, as well as four actions to take in becoming a great presenter. | BizLibrary |
| The Art of Presentational Speaking: Content (Part 2 of 7): Foundational Questions for Your Presentation | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "Foundational Questions for Your Presentation," is the second of seven. During this video lesson, learners will reflect on various questions about their presentation’s goal, format, logistics, audience, etc. Once they know the answers to these questions, they will have a solid starting point for building their presentation. | BizLibrary |
| The Art of Presentational Speaking: Content (Part 3 of 7): Creating Content for Your Presentation | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "Creating Content for Your Presentation," is the third of seven. During this video lesson, viewers will learn the basics of doing research, including the five factors to consider when evaluating the credibility of a source. In addition, learners will become familiar with the three elements of persuasion: ethos, pathos, and logos. | BizLibrary |
| The Art of Presentational Speaking: Content (Part 4 of 7): Organizing Your Presentation Content | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking – Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "Organizing Your Presentation Content," is the fourth of seven. In this lesson, learners will become familiar with various backbones by which to organize their presentation. Ultimately, viewers will understand that picking the right backbone is based on the overall purpose of their presentation. | BizLibrary |
| The Art of Presentational Speaking: Content (Part 5 of 7): Structuring Your Presentation | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "Structuring Your Presentation Content," is the fifth of seven. During this lesson, viewers will learn about the components of a strong, effective presentation. From the opening to the closing, all these elements are vital to the overall success of your presentation. | BizLibrary |
| The Art of Presentational Speaking: Content (Part 6 of 7): Creating a Compelling Presentation Opener | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "Creating a Compelling Presentation Opener," is the sixth of seven. From it, viewers will learn about different opening techniques that will grip your audience’s attention at the start of your presentation. Additionally, it explains how the opening allows the speaker to gauge the audience’s interest in the presentation’s subject. | BizLibrary |
| The Art of Presentational Speaking: Content (Part 7 of 7): Closing Your Presentation Effectively | Welcome to the topic of presentational speaking! This video course, "The Art of Presentational Speaking: Content," comprises seven video lessons and is meant to help learners prepare the content of their presentation. This video lesson, "Closing Your Presentation Effectively," is the last of seven. It describes types of effective closings -- like the summary or anecdote -- and various tips for ending in a clear and powerful manner. | BizLibrary |
| The Art of Presentational Speaking: Preparation and Follow-Up (Part 1 of 4): Minimizing Presentational Disasters | Welcome to the "Minimizing Presentational Disasters" video lesson meant to provide four steps for preventing and lessening the impact of disasters that could occur during your presentation. This lesson is the first of four in "The Art of Presentational Speaking: Preparation and Follow-Up" video course, which is meant to help make all your presentations as effective as possible by showing you how to you minimize disasters, be prepared mentally and physically, and learn from your experiences. After viewing this lesson, learners will be able to determine potential problems, develop action plans, and be prepared for every outcome during their presentations. | BizLibrary |
| The Art of Presentational Speaking: Preparation and Follow-Up (Part 2 of 4): What to Do the Night Before Your Presentation | Welcome to the "What to Do the Night Before Your Presentation" video lesson that provides a checklist of what to do and ask yourself the night before your presentation. This lesson is the second of four in "The Art of Presentational Speaking: Preparation and Follow-Up" video course, which is meant to help make all your presentations as effective as possible by showing you how to you minimize disasters, be prepared mentally and physically, and learn from your experiences. After viewing this lesson, learners will know what to check and test to be able to sleep peacefully the night before a big presentation. | BizLibrary |
| The Art of Presentational Speaking: Preparation and Follow-Up (Part 3 of 4): What to Do the Day of Your Presentation | Welcome to the "What to Do the Day of Your Presentation" video lesson that provides a checklist of what to do and ask yourself the day of your presentation. This lesson is the third of four in "The Art of Presentational Speaking: Preparation and Follow-Up" video course, which is meant to help make all your presentations as effective as possible by showing you how to you minimize disasters, be prepared mentally and physically, and learn from your experiences. From arriving early to avoiding gas-inducing foods, this lesson will equip learners with essential tips for acing their presentations. | BizLibrary |
| The Art of Presentational Speaking: Preparation and Follow-Up (Part 4 of 4): Learning From Your Presentation | Welcome to the "Learning from Your Presentation" video lesson meant to describe how to handle the moments after you complete your presentation to your advantage. This lesson is the final of four in "The Art of Presentational Speaking: Preparation and Follow-Up" video course, which is meant to help make all your presentations as effective as possible by showing you how to you minimize disasters, be prepared mentally and physically, and learn from your experiences. After viewing this video lesson, learners will know the importance of waiting to answer questions, requesting feedback, and saying thank you. | BizLibrary |
Privacy and data protection
| Course Name | Description | Partner |
|---|---|---|
| HIPAA Basics | Welcome to the “HIPAA Basics” course, which is intended to present employees with the information they need to know about HIPAA compliance. This course, comprising seven lessons, explores the regulations contained within the Security, Privacy, and Breach Notification Rules and how they regulate the handling of protected health information (PHI) by covered entities and business associates. Learners will come away from this course understanding HIPAA’s compliance regulations and what their responsibilities are for keeping PHI safeguarded. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for .5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and .5 PDU for the Project Management Institute (PMI). | BizLibrary |
| HIPAA Basics: Compliance Audit Program | Welcome to the “Compliance Audit Program” lesson, which explains the process of audits conducted by the Office for Civil Rights (OCR) to ensure HIPAA compliance. This lesson is the last of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will be equipped with the knowledge of how entities are selected for an audit, the timelines for conducting and responding to an audit, and the scope of the audits. | BizLibrary |
| HIPAA Basics: Introduction | Welcome to the “Introduction” lesson, which establishes what makes up protected health information (PHI) and which organizations must comply with HIPAA. This lesson is the first of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will better understand which pieces of personally identifiable information are PHI, the roles of covered entities and business associates, and the three basic rules within HIPAA. | BizLibrary |
| HIPAA Basics: The Breach Notification Rule | Welcome to the “The Breach Notification Rule” lesson, which establishes the requirements under the Breach Notification Rule. This lesson is the second of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will be aware of the conditions under which individuals, the Secretary of Health and Human Services, and even the media may need to be notified of a breach. | BizLibrary |
| HIPAA Basics: The Privacy Rule's Minimum Necessary Standard | Welcome to the “The Privacy Rule's Minimum Necessary Standard” lesson, which describes how the minimum necessary standard of the Privacy Rule is essential to protecting PHI from unauthorized access. This lesson is the third of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will be familiar with how limiting the information they access in their role through technological and physical barriers protects data without limiting their functionality. | BizLibrary |
| HIPAA Basics: The Privacy Rule's Notice of Privacy Practices | Welcome to the “The Privacy Rule's Notice of Privacy Practices” lesson, which describes the Privacy Rule requirement that covered entities create and distribute a notice of privacy practices (NPP). This lesson is the fifth of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will be familiar with the legal requirements of an NPP, when to distribute one, and necessary actions after an update. | BizLibrary |
| HIPAA Basics: The Privacy Rule's Uses and Disclosures Limits | Welcome to the “The Privacy Rule's Uses and Disclosures Limits” lesson, which lays out what uses and disclosures of PHI are permissible under HIPAA. This lesson is the fourth of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will understand why limited and designated record sets are separated, and the circumstances when PHI can be used and disclosed without authorization. | BizLibrary |
| HIPAA Basics: The Security Rule | Welcome to the “The Security Rule” lesson, which covers the Security Rule requirements that covered entities must implement to protect PHI against impermissible uses and disclosures. This lesson is the sixth of seven in the “HIPAA Basics” course, which presents the basic information employees will need to understand how HIPAA works in relation to covered entities, business associates, data sets, breaches, privacy, security, and compliance audits. After viewing, learners will be aware of the three types of safeguards necessary to secure PHI, and how implementation specifications are used to implement standards and safeguards. | BizLibrary |
| HIPAA Breach Notification Rule: Advanced | Welcome to the ‘HIPAA: Advanced – Breach Notification Rule’ video course meant to explain how to recognize, assess, and report breaches of protected health information (PHI). This course comprises five video lessons that give you the basics about the Breach Notification Rule, describe impermissible actions regarding PHI, and explain how to notify affected individuals about breaches. As part of the HIPAA series, this course will aid covered entities, business associates, and employees and agents of covered organizations as they adhere to HIPAA in conjunction with regulations like the Health Information Technology for Economic and Clinical Health Act (HITECH) and the Privacy Rule. Even if you believe you are doing your job effectively, breaches can still happen as the result of miscommunication and mishandling of PHI. After viewing this course, employees will have the knowledge to be compliant with the Breach Notification Rule, recognize and prevent breaches, and ensure parties affected by breaches are timely and properly informed. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| HIPAA Breach Notification Rule: Analyzing Risk Factors | Welcome to the ‘HIPAA: Breach Notification Rule – Analyzing Risk Factors’ video lesson meant to describe the factors you must consider when determining whether protected health information (PHI) was compromised. This lesson is the fourth of five in the ‘HIPAA: Advanced – Breach Notification Rule’ video course, which is meant to explain how to recognize, assess, and report breaches of protected health information. When analyzing risk factors, you’re trying to determine whether there was a greater than low risk that PHI was compromised. For example, by figuring out whether the PHI was actually acquired or viewed, you can decide the level of risk to PHI. | BizLibrary |
| HIPAA Breach Notification Rule: Breach Exceptions | Welcome to the ‘HIPAA: Breach Notification Rule – Breach Exceptions’ video lesson meant to explain three exceptions to what constitutes a breach. This lesson is the third of five in the ‘HIPAA: Advanced – Breach Notification Rule’ video course, which is meant to explain how to recognize, assess, and report breaches of protected health information (PHI). Through examples and designations made by the Privacy Rule, viewers will learn about ways in which mistakes when handling PHI do not constitute breaches. After watching this lesson, viewers will learn not to jump to conclusions when they encounter a potential breach. | BizLibrary |
| HIPAA Breach Notification Rule: Impermissible Actions Regarding PHI | Welcome to the ‘HIPAA: Breach Notification Rule – Impermissible Actions Regarding PHI’ video lesson meant to describe and provide examples of the four actions disallowed by the Breach Notification Rule: impermissible access, acquisition, use, and disclosure of PHI. This lesson is the second of five in the ‘HIPAA: Advanced – Breach Notification Rule’ video course, which is meant to explain how to recognize, assess, and report breaches of protected health information (PHI). Through designations made by the notification rule and examples of mistakes in handling PHI, viewers will learn about how to recognize the impermissible actions regarding PHI. The privacy officer and certain staff members need to be able to recognize all impermissible actions because each is presumed to be a breach under the designations of the Privacy Rule. | BizLibrary |
| HIPAA Breach Notification Rule: Notification Content and Process | Welcome to the ‘HIPAA: Breach Notification Rule – Notification Content and Process’ video lesson meant to describe what to include in your notifications to affected individuals and the proper notification process. This lesson is the last of five in the ‘HIPAA: Advanced – Breach Notification Rule’ video course, which is meant to explain how to recognize, assess, and report breaches of protected health information (PHI). When notifying affected individuals about their compromised PHI, there are specific guidelines and expectations made by the Breach Notification Rule. Viewers will learn about the what the notification should contain, the method by which it should be distributed, and the general timeline for the process. | BizLibrary |
| HIPAA Breach Notification Rule: Overview | Welcome to the ‘HIPAA: Breach Notification Rule – Overview’ video lesson meant to explain the origin of the rule and define key terms regarding proper breach identification and notification. This lesson is the first of five in the ‘HIPAA: Advanced – Breach Notification Rule’ video course, which is meant to explain how to recognize, assess, and report breaches of protected health information (PHI). The Breach Notification Rule came into effect with the passing of the Health Information Technology for Economic and Clinical Health Act (HITECH) and was updated with the Omnibus Rule. The rule helps you determine what constitutes a PHI breach, understand how to assess risk factors, and address breaches after they’ve occurred. After watching this lesson, viewer will have a better understanding of the Breach Notification Rule and how it affects their responsibilities at work. | BizLibrary |
| HIPAA Compliance for Managers | Welcome to the “HIPAA Compliance for Managers” lesson, which outlines how the HIPAA rule is applied to covered entities and certain types of patient information. This lesson explores how the HIPAA security rule safeguards patients’ protected health information for storage, communication, and record destruction. After viewing, managers will be familiar with the HIPAA requirements and how to help ensure their team is compliant with the law. | BizLibrary |
| HIPAA Intermediate for Security Officers | Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This course comprises five video lessons and explains the methods of enforcing the Security Rule through three different kinds of safeguards: Administrative, Physical, and Technical. After taking this course, the viewer will have an in-depth understanding of the policies and procedures for ensuring that the electronic Protected Health Information (ePHI) of patients and the covered entity is kept safe. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| HIPAA Intermediate for Security Officers (Part 1 of 5): The Security Rule | Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This video lesson, "The Security Rule," is the first in a series of five. The primary goal of this rule is to protect the privacy of electronic Protected Health Information (ePHI) while allowing covered entities to adopt new technologies to improve the quality and efficiency of patient care. This is accomplished by implementing the three different kinds of Safeguards of the Security Rule: administrative, physical, and technical. | BizLibrary |
| HIPAA Intermediate for Security Officers (Part 2 of 5): Part A -- Administrative Safeguards | Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This video lesson, "Part A -- Administrative Safeguards" is the second in a series of five. It describes the first four of the nine administrative safeguard standards. These include security management process, assigned security responsibility, and information access management. | BizLibrary |
| HIPAA Intermediate for Security Officers (Part 3 of 5): Part B -- Administrative Safeguards | Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This video lesson, "Part B -- Administrative Safeguards," is the third in a series of five. It describes the last five of the nine standards of the administrative safeguard. These include evaluation and contingency planning. By the end of this lesson, the viewer will be familiar with all the standards of the administrative safeguard, and they will be ready to move onto the physical safeguard. | BizLibrary |
| HIPAA Intermediate for Security Officers (Part 4 of 5): Physical Safeguards | Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This video lesson, "Physical Safeguards," is the fourth in a series of five. It describes the various physical security measures which serve to support the administrative safeguards in order to ensure the safety of the ePHI. These standards include Facility Access Controls and Workstation Use. After this lesson, the learner will be ready to tackle the final safeguard for security: "Technical." | BizLibrary |
| HIPAA Intermediate for Security Officers (Part 5 of 5): Technical Safeguards | Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This lesson, "Technical Safeguards," is the final video in a series of five. The technical safeguard has five standards, including access controls, integrity, and transmission security. By the end of this video, the viewer will understand the last of the three safeguards of the Security Rule. | BizLibrary |
| HIPAA Toolkit: Business Associates | Welcome to the “HIPAA Toolkit: Business Associates” video lesson intended to cover the role business associates play when it comes to using and disclosing protected health information (PHI). This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, you’ll learn who qualifies as a business associate and how they must comply with HIPAA rules and regulations. After completing this lesson, you’ll understand the basic requirements for business associates to ensure you don’t breach the privacy of patients or misuse sensitive health information. | BizLibrary |
| HIPAA Toolkit: Do's and Don'ts of Marketing | Welcome to the “HIPAA Toolkit: Do's and Don'ts of Marketing” video lesson meant to explain how to market to individuals without violating the Privacy Rule or compromising the security of protected health information (PHI). This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. This lesson provides definitions of healthcare marketing, exceptions to what qualifies as a marketing communication, and information about how to market effectively while protecting the privacy of patients. | BizLibrary |
| HIPAA Toolkit: GINA, HITECH, and the Omnibus Rule—Oh My! | Welcome to the “HIPAA Toolkit: GINA, HITECH, and the Omnibus Rule—Oh My!” video lesson meant to explain various updates to HIPAA requirements and the effects those updates have on healthcare workers and patient rights. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. First, this lesson describes the Genetic Information Nondiscrimination Act (GINA) and how it strengthens privacy rights and protects against discrimination based on genetic information. Then, this lesson explains what the Health Information Technology for Economic and Clinical Health (HITECH) Act is and how it affects covered entities and business associates. Lastly, the lesson covers the Omnibus Rule and how it does things like reinforce limitations on uses and disclosures of protected health information (PHI). | BizLibrary |
| HIPAA Toolkit: Protected Health Information (PHI) | Welcome to the “HIPAA Toolkit: Protected Health Information (PHI)” video lesson meant to explain what PHI is and how to handle it appropriately. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, you’ll first learn about the different types of PHI protected by the Privacy Rule. Then, you’ll gain a brief overview of how to properly use and disclose PHI to help provide efficient care for patients as well as to facilitate critical job functions. | BizLibrary |
| HIPAA Toolkit: Protecting Consumer Rights | Welcome to the “HIPAA Toolkit: Protecting Consumer Rights” video lesson that covers best practices for upholding the requirements of the Privacy Rule and preserving the rights of patients. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, viewers will learn about who must comply with HIPAA rules, how to handle protected health information (PHI) effectively, and the importance of knowing when to get authorization for using PHI. Plus, viewers will learn what’s in a notice of privacy practices (NPP) and when it should be provided to a patient. | BizLibrary |
| HIPAA Toolkit: Recognizing and Responding to Breaches | Welcome to the “HIPAA Toolkit: Recognizing and Responding to Breaches” video lesson intended to help you understand how to uphold the Privacy Rule effectively. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, you’ll learn about several impermissible actions regarding protected health information (PHI) as well as exceptions to what constitutes a breach. By first understanding what qualifies as a breach, you’ll be able to recognize when you have to make a breach notification to affected individuals. | BizLibrary |
| HIPAA Toolkit: Risk Analysis for Breaches | Welcome to the “HIPAA Toolkit: Risk Analysis for Breaches” video lesson meant to explain how to analyze a security incident to help determine whether there’s a greater than low risk that the protected health information (PHI) was compromised. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From the nature and extent of the disclosed PHI to the risk mitigations that may have been applied, there’s a lot to consider when investigating potential breaches of information. This lesson will help you understand the factors you must consider so that you can continue to uphold the Privacy Rule and protect sensitive information of patients. | BizLibrary |
| HIPAA Toolkit: Security Rule Safeguards | Welcome to the “HIPAA Toolkit: Security Rule Safeguards” video lesson intended to describe the security measures a covered entity (CE) is required to have in place. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, you will learn about the standards and specifications in the administrative, physical, and technical safeguards that the CE needs to implement to help secure the safety of electronic protected health information (ePHI). | BizLibrary |
| HIPAA Toolkit: Understanding Penalties and Enforcement | Welcome to the “HIPAA Toolkit: Understanding Penalties and Enforcement” video lesson that describes the tiered system of penalties for HIPAA violations as well as how HIPAA requirements are enforced. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, viewers will learn about how the Office for Civil Rights (OCR) enforces the Privacy and Security Rules. Plus, learners will see how the Health Information Technology for Clinical Health (HITECH) Act strengthened the ability for the OCR to enforce those rules through a tiered system of fines. To help bring it all together, this lesson will also explain the enforcement process for HIPAA requirements. | BizLibrary |
| HIPAA Toolkit: Uses and Disclosures of PHI | Welcome to the “HIPAA Toolkit: Uses and Disclosures of PHI” video lesson meant to explain how to handle protected health information safely and effectively. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. In this lesson, viewers will learn about different types of record sets and notices of privacy practices, as well as the purposes they serve. Plus, viewers will learn about the various ways that they can use and disclose PHI with or without permission from consumers. | BizLibrary |
| HIPAA Toolkit: What You Need to Know | Welcome to the “HIPAA Toolkit: What You Need to Know” video lesson intended to explain the basics of what the average healthcare worker would need to know about HIPAA. This lesson is part of the “HIPAA Toolkit,” which covers a variety of topics related to HIPAA compliance. From this lesson, viewers will learn about protected health information (PHI), how to get the appropriate authorizations when handling PHI, the importance of following the minimum necessary standard, and other best practices for security and privacy. | BizLibrary |
| Records Management | Covers retention schedules, legal holds, and disposal protocols across media types. | Traliant |
Professional skills
| Course Name | Description | Partner |
|---|---|---|
| A Hopeful View of Human Nature w/ Bregman | Compelling evidence for human decency — a more generous worldview and compassionate approach to work. | Mission Fuel |
| Adaptive Communication Styles | Four primary communication styles and a framework for adapting your approach to different people and situations. | Mission Fuel |
| Adding More Value at Work | Identifying, articulating, and demonstrating unique contributions in ways that build reputation and create advancement. | Mission Fuel |
| ADVANCED Goal Setting Using Neuroscience & Latest Research | Alex Genadinik | |
| Advanced Problem-Solving | Systems thinking, root cause analysis, creative reframing, and facilitation techniques that unlock collective intelligence. | Mission Fuel |
| ADVANCED Time Management For Productivity "Next-Level Efficiency: Advanced Time Management Solutions" | Alex Genadinik | |
| AI for Humans w/ Shane | An honest exploration of artificial intelligence — what it can and can't do, and how humans and AI collaborate effectively. | Mission Fuel |
| Assertiveness Training & Assertive Communication | Alex Genadinik | |
| Attire for the Working Man | Welcome to the “Attire for the Working Man” video lesson intended to describe the four levels of office attire and how men can adhere to them. This lesson covers the levels from most to least formal, beginning with traditional business, moving down to smart casual and then to business casual, and finally ending with casual attire. The viewer will learn what is expected and acceptable at each level of dress. Ultimately, the learner should have a better understanding of their own office dress code and how to adhere to it. | BizLibrary |
| Attire for the Working Woman | Welcome to the “Attire for the Working Woman” video lesson intended to describe the four levels of office attire and how women can adhere to them. This lesson covers the levels from least to most formal, beginning with casual, moving to business casual and then smart casual, and finally ending with traditional business attire. The viewer will learn what is expected and acceptable at each level of dress. Ultimately, the learner should have a better understanding of their own office dress code and how to adhere to it. | BizLibrary |
| Bathroom Etiquette | The fact that this video exists is an indication that we are not as highly advanced as we sometime pretend. Highlights will include how to flush the toilet, how to wash your hands, and how to properly use and dispose of toilet paper. Unlike our other offerings, this video will have no quiz at the end, because that would just be insulting. But we think you’ll enjoy passing this one around the office. Because let’s face it, we all know someone who inexplicably needs to be shown this information. This content is also translated in Spanish. | BizLibrary |
| Boosting Visibility in Remote & Hybrid Workplaces | This is a short course that gives you everything you need to know about how to increase your visibility when you work remotely or in a hybrid setting Learn simple concepts that help you create a visibility strategy and improve your career prospects as a remote employee. | Hassan Osman |
| Breakroom Etiquette | This video covers one of the office’s greatest sore spots -- the breakroom. You see, some people still haven’t realized that they’re supposed to clean up after themselves, remove food from the refrigerator that has started to mutate into a potentially hostile life form, and use the sink to clean dishes instead of storing them there. Well, this video will fix all of that. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Building Better Work Relationships | Strengthening relationships with managers, direct reports, peers, and cross-functional colleagues — through trust and genuine investment. | Mission Fuel |
| Business Etiquette | Welcome to the “Business Etiquette” course designed to teach viewers about proper manners in a work environment. This course, comprising seven lessons, will go through common workplace etiquette practices that are necessary to know. Some of the topics include how to properly communicate, respecting everyone’s workspace, and meeting etiquette. By the end of this experience, viewers will have a better understanding of how to carry themselves professionally and what not to do in a work setting. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Business Etiquette: Beginner's Tips | Welcome to the “Beginner’s Tips” lesson designed to teach viewers an overview of common etiquette best practices in the workplace. This lesson is the second of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn about a few do and don’t activities that you need to be aware of when working with others. By the end, learners will have a better understanding of how to be a polite and friendly colleague. | BizLibrary |
| Business Etiquette: Communicating with Manners in Mind | Welcome to the “Communicating with Manners in Mind” lesson designed to teach viewers general tips for communicating with others respectfully. This lesson is the fifth of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn about different modes of communication, how to choose between them, and the best time to communicate. By the end, learners will have a better understanding of how to respectfully speak to others in a professional way. | BizLibrary |
| Business Etiquette: Having Mindful Meetings | Welcome to the “Having Mindful Meetings” lesson designed to teach viewers general tips for how to be mindful and respectful in meetings. This lesson is the final of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn about the importance of preparedness, agendas, and appearance. By the end, learners will have a better understanding of how to properly lead and participate in meetings, while respecting others. | BizLibrary |
| Business Etiquette: Making Introductions the Right Way | Welcome to the “Making Introductions the Right Way” lesson designed to teach viewers general rules for making introductions in the workplace. This lesson is the third of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn how to introduce yourself and others, as well as common introduction rules. By the end, learners will have a better understanding of how to make proper introductions, while respecting everyone. | BizLibrary |
| Business Etiquette: Navigating Different Forms of Communication | Welcome to the “Navigating Different Forms of Communication” lesson designed to teach viewers how and when to use the different types of communication that are available in the workplace. This lesson is the sixth of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn about etiquette for emails, instant messages, and video calls. By the end, learners will have a better understanding of the appropriate communication type to use depending on the situation. | BizLibrary |
| Business Etiquette: Respecting Everyone's Space | Welcome to the “Respecting Everyone’s Space” lesson designed to teach viewers general rules for respecting their colleague’s workspace. This lesson is the fourth of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn more about privacy standards, excessive noise, and so much more. By the end, learners will have a better understanding of how to respectfully coexist in a working environment. | BizLibrary |
| Business Etiquette: Why It's Important | Welcome to the “Why It’s Important” lesson designed to teach viewers why proper manners are important in the workplace. This lesson is the first of seven in the “Business Etiquette” course, which will go through common workplace etiquette practices that are necessary to know. In this lesson, expect to learn what etiquette is and the role it can play in professional development. By the end, learners will have a better understanding of why they should take etiquette in the workplace seriously and do their best to respect others. | BizLibrary |
| Business Writing Fundamentals | Clarity, structure, tone, and the email-to-executive-report spectrum, with practical templates and exercises. | Mission Fuel |
| Career Development 101 | Self-assessment, goal setting, skill development planning, and career management habits that create long-term trajectory. | Mission Fuel |
| Change Management for Project Managers | A structured approach to the human side of project delivery — managing resistance, communicating change, ensuring adoption. | Mission Fuel |
| Change Management Fundamentals | Leading frameworks, stakeholder engagement, and the coaching skills that turn resistance into readiness. | Mission Fuel |
| Change Models Demystified | Kotter, ADKAR, Lewin, and others — the conceptual clarity to choose the right model and apply it with confidence. | Mission Fuel |
| ChatGPT - Artificial Intelligence (AI) That Works For You | Alex Genadinik | |
| Collaborative Space Etiquette (Part 1 of 4): Noise Issues | This video addresses the need to be considerate of your collaborative officemates by not shouting, playing loud music (or worse, really bad music that you sing along with), and other noise-related issues. If you watch all the way through to the end, you’ll be treated to a performance that we promise will never again be repeated in human history. What is it? You’ll have to watch to find out. Turn the volume up, please!!!! This is episode one of four from the Jeff Havens Company series "Collaborative Space Etiquette." This content is also translated in Spanish. | BizLibrary |
| Collaborative Space Etiquette (Part 2 of 4): Food Issues | This video will remind you that eating is important if you don’t want to starve to death. However, all food is not equal, which means there are some types you should probably keep out of the office. Also, we’ll encourage you to pick up after yourself since – surprise, surprise! – your colleagues aren’t being paid enough to do it for you. This video has been specifically designed for everyone who enjoys eating. Bon appetite! This episode two of four from the Jeff Havens Company Series "Collaborative Space Etiquette." This content is also translated in Spanish. | BizLibrary |
| Collaborative Space Etiquette (Part 3 of 4): Hygiene Issues | This video will reinforce the importance of proper personal hygiene when working in a group environment. It’s probably also important even if you work all by yourself in an office with a door that locks and blackout shades, but it’s definitely important when others are forced to be around you. As usual, we’ll be demonstrating lots of way to do this wrong, which means you’ll see one of the worst pair of socks you can imagine. Be warned – it isn’t pretty… this episode three of four is from the Jeff Havens Company "Collaborative Space Etiquette" series. This content is also translated in Spanish. | BizLibrary |
| Collaborative Space Etiquette (Part 4 of 4): Courtesy Issues | This video will help you become a halfway decent person that your open office colleagues won’t hate being around. We’ll talk about the importance of personal space, allowing others to work, and also not unleashing a string of ill-tempered cursing. Prepare for an extended streak of bleeping! This episode four of four from the Jeff Havens Company Series "Collaborative Space Etiquette." This content is also translated in Spanish. | BizLibrary |
| Communication for Project Managers | Communication, stakeholder management, and reporting practices that keep teams aligned and projects on track. | Mission Fuel |
| Communication Foundations | Clarity, conciseness, active listening, nonverbal signals, and the contextual intelligence that makes messages land. | Mission Fuel |
| Credit and Financial Health | Demystifying credit scores and personal credit management — actionable strategies to build strong financial health. | Mission Fuel |
| Critical Thinking & Problem Solving Brilliance "Elevate Your Skills: Mastering Critical Thinking and Problem-Solving Brilliance" | Alex Genadinik | |
| Custom GPTs for Business Leaders | 50x Your Team's Impact by Taking Advantage of this New Technology Learn how to create custom GPTs to save time and boost productivity for you and your team—no technical experience is required. This short, 1-hour course is for team managers and leaders who want to quickly understand how to create and use custom GPTs. It's designed for beginners and covers everything from the basics to advanced use cases, ensuring you can maximize the power of ChatGPT effectively in your workplace. | Hassan Osman |
| Customer Service, Customer Support, And Customer Experience --> Delivering Outstanding Customer Service , Support and Total Experience | Alex Genadinik | |
| Decisions, Risk, and Psychology w/ Konnikova | Poker as a lens on cognitive biases and emotional patterns that undermine decision-making — and what leads to better judgment. | Mission Fuel |
| Deep Focus in a Distracted World | Science and practical strategies for sustained attention — addressing digital distractions, meeting overload, and mental habits. | Mission Fuel |
| Defeating Workplace Distractions | Environmental, behavioral, and digital strategies for protecting focused work time and building attention discipline. | Mission Fuel |
| Delegation Essentials: A Practical Guide for New Managers | Learn simple concepts that help you become a better team leader and manager through delegation. Master Simple Tips That You Can Implement Straightaway Assign activities using the right authority level Use specific phrases that motivate your subordinates Set clear tasks and timelines to reduce ambiguity Check-in and give meaningful feedback throughout the process | Hassan Osman |
| Embracing Humility For Leadership | Alex Genadinik | |
| Empathy as a Professional Skill | Empathy as a core professional competency that drives stronger relationships, better decisions, and more effective leadership. | Mission Fuel |
| Failing Forward | Transforming fear of failure into a growth accelerator — the psychology of failure aversion and the resilience to take smart risks. | Mission Fuel |
| Farsighted Decision-Making w/ Johnson | Mental models, scenario planning, and collaborative practices for better decisions on complex, long-horizon challenges. | Mission Fuel |
| Fulfillment And Happiness With MindfulnessPractice mindfulness and self-awareness to unlock your life meaning, happiness, life purpose, and fulfillment | Alex Genadinik | |
| Getting Things Done w/ Fishbach | The psychological mechanics of sustained motivation and actionable goal-setting strategies that turn aspirations into achievements. | Mission Fuel |
| Getting Unstuck w/ Ripley | Escaping destructive conflicts — understanding what keeps us locked in disagreement and the techniques for finding productive paths forward. | Mission Fuel |
| How to Develop a Professional Handshake | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Develop a Professional Handshake," juxtaposes common unprofessional handshakes with the kind of handshake you need to make a good impression. If you follow the tips provided in this lesson, you’ll be sure to look poised, prepared, and professional! | BizLibrary |
| How to Dine Professionally | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Dine Professionally," tackles the issue of comporting yourself properly when dining in a professional setting. It covers a variety of tips, from the basics, like not reaching over people, to some lesser-known rules, like only cutting off a few pieces of meat at a time. After viewing this video lesson, learners should feel sufficiently prepared to dine with professional connections without making fools of themselves. Bon appetit! | BizLibrary |
| How to Project a Professional Image in a Casual Environment | Welcome to "How to Project a Professional Image in a Casual Work Environment"! This video lesson describes how to set personal standards of professionalism in three major categories: your appearance, actions, and morals. After viewing this lesson, the learner will be able to dress and behave professionally and ethically -- even in a casual work environment. | BizLibrary |
| How To Strengthen Focus And Improve Concentration | Alex Genadinik | |
| Hybrid Team Leadership: Managing a Distributed Workforce | Learn a step-by-step process that helps you manage your hybrid work arrangement effectively while creating a fair and inclusive environment for your employees. This is a short course (approx. 75 minutes) that gives you everything you need to know about how to transition to a hybrid work environment in a post-COVID world. You will learn how to gain the benefits of a hybrid workplace model and maximize the advantages of remote and in-office work. | Hassan Osman |
| Know Thy Selfie | Welcome to the "Know Thy Selfie" video lesson intended to educate viewers the purpose of selfies and how to practice good selfie etiquette, as well as how to prevent selfies from being used against them. This lesson covers the appeal of selfies and when selfies should never be taken. Notably, this lesson goes into the prevalence of nonconsensual image sharing. Ultimately, after viewing, learners should know when and when not to take selfies, and how to best handle intimate selfies that aren't meant for just anyone. | BizLibrary |
| Know Your Strengths | Structured self-assessment to clarify core strengths, motivating interests, and personal values — the foundation for intentional career decisions. | Mission Fuel |
| Knowing When to Ask for Help | A decision framework — distinguishing problems you should own from those requiring guidance, and the skills to ask effectively. | Mission Fuel |
| Landing the Job You Want | Modern job searching — personal branding, networking, application strategy, interview preparation, and salary negotiation. | Mission Fuel |
| Leading & Influencing Your Virtual Team with Confidence | Start managing your virtual team more effectively today. This course is packed with step-by-step tactics that help you discover the psychological secrets of persuasion & communication that influence your virtual team members to do what you want them to do. You'll also build trust and accountability without wasting time on useless technology tools, frustrating meetings or countless back & forth emails. | Hassan Osman |
| Leading Others Through Change | Human-centered change leadership — morale, resistance, momentum, and guiding teams to embrace transformation. | Mission Fuel |
| Listening as a Competitive Advantage w/ Murphy | The rarely-taught science of listening, and the impact that truly hearing people has on trust, influence, and performance. | Mission Fuel |
| Making Data Meaningful w/ Heath | Translating complex numerical information into compelling, memorable stories — influencing decisions with data. | Mission Fuel |
| Management & Leadership Skills: When To Manage Or Lead “"Navigating Management & Leadership: Expertise in Leading vs. Managing" | Alex Genadinik | |
| Managing Up Effectively | Building productive relationships with your manager — understanding priorities, communicating value, navigating dynamics. | Mission Fuel |
| Mastering Virtual Meetings: Lead Engaging & Productive Sessions | This is a short course (approx 45 minutes) that gives you everything you need to know about how to lead effective meetings with your virtual team without wasting time on useless discussions Learn simple concepts that help you improve your meeting facilitation and communication skills, and become a better team leader through easy meeting tactics. | Hassan Osman |
| Meaning Through Challenge w/ Bloom | Provocative research on why difficulty, struggle, and suffering are often the paths to the deepest meaning. | Mission Fuel |
| Navigating Difficult Conversations | Preparing for, conducting, and following up on difficult conversations | Mission Fuel |
| Navigating Workplace Challenges | Difficult colleagues, unclear expectations, competing priorities, communication breakdowns — handled with composure. | Mission Fuel |
| Negotiation and Persuasion Skills | Principled negotiation, influence psychology, difficult conversation techniques, and strategies that create win-win outcomes. | Mission Fuel |
| Non-verbal communication and body language for business | Alex Genadinik | |
| Office Party Etiquette | Welcome to the “Office Party Etiquette” lesson, which covers the basic expectations of behavior, dress, and socializing at work events. Work events boost morale and employees are encouraged to attend, network, engage, and get to know each other outside of work obligations. After viewing this lesson, learners will understand their responsibilities in relation to alcohol offered at gatherings, the importance of carefully selecting a plus-one, and how to maintain professionalism. | BizLibrary |
| Overcoming Career Obstacles | Navigating common roadblocks — fear of failure, imposter syndrome, low visibility, limited networks, and stalled momentum. | Mission Fuel |
| Overcoming Procrastination | The psychological roots of procrastination — emotional regulation, task reframing, and environmental design strategies. | Mission Fuel |
| Peer-to-Peer Training Excellence | Facilitation skills, preparation practices, and mentoring approaches that make peer-led learning effective and durable. | Mission Fuel |
| Presenting with Impact | Designing and delivering business presentations that engage audiences, communicate clearly, and drive decisions. | Mission Fuel |
| Problem-Solving Foundations | A foundational curriculum in structured problem-solving — analytical habits, collaborative approaches, solution-testing. | Mission Fuel |
| Problem-Solving Step by Step | A structured five-step framework from accurate problem definition through creative solution generation and honest outcomes assessment. | Mission Fuel |
| Professional Excellence | We’ve all taken math, science, and language classes, and maybe also a pottery class and some ballroom dancing lessons. But nowhere in our formal education do we ever learn how to work effectively with others or make successful connections, skills which are absolutely critical in order to succeed professionally. That's where our Professional Excellence training course comes in. Here you'll learn how to interact with others, how to successfully use various forms of technology and communication, and how to grow your network. We spend plenty of time talking about what you should do, but we also spend plenty of time talking about what you shouldn't do because we’re hoping that watching other people’s foolishness will help encourage you to avoid making the same mistakes. So get ready to enjoy Professional Excellence. Another training course from The Jeff Havens Company, where we offer serious solutions in a seriously funny way. Learning Objectives: • Identify appropriate and inappropriate topics of conversation in the workplace • Recognize appropriate behavior in meetings and other group settings • Use technology intelligently and courteously • Develop successful working habits for maximum productivity • Create more opportunities for business and career advancement through successful networking This content is also translated in Spanish. | BizLibrary |
| Professional Excellence: Effective Communication Techniques | Communication is more than what you say – it’s also how you say it. And knowing which topics to discuss with which people. And knowing which things you probably shouldn’t talk about with anybody. And a few more things that you’ll learn in this most amazing of videos. Get ready to learn about body language, the power of kickball, the pitfalls of gossiping, and so much more! This content is also translated in Spanish. | BizLibrary |
| Professional Excellence: Effective Networking Techniques | This video covers how to introduce yourself to people, act like you’re interested in what they have to say (hint: it helps if you actually are interested in what they have to say!), and how to handle contact information and post-networking follow-up. Is it the best networking video ever? Probably. Start watching it already! This content is also translated in Spanish. | BizLibrary |
| Professional Excellence: Proper Meeting Etiquette | This video addresses appropriate behavior during both in-person and virtual meetings. You’ll see why it’s important to pay attention to whatever meeting you’re a part of (hint: meetings aren’t actually for texting!), and you may also achieve total enlightenment. No promises on that last one, but it is a pretty great video. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Professional Excellence: Proper Technology Usage | Technology is great. Without it, you wouldn’t have this amazing video to watch! But as Spider-Man taught us, with great power comes great responsibility. This video cover effective technology usage for Internet, email, and phone. You should also see a few incorrect ways to use each of these things that you have almost certainly seen people doing. Have fun! This content is also translated in Spanish. | BizLibrary |
| Professional Networking That Works | Building, maintaining, and strategically leveraging a network — authentic, reciprocal relationship-building. | Mission Fuel |
| Project Management 101 | Charters, work breakdown structures, Gantt charts, budgeting, and team coordination for professionals new to formal project roles. | Mission Fuel |
| Project Management Essentials | Scope, scheduling, risk management, stakeholder communication, and the mindset of a disciplined project professional. | Mission Fuel |
| Project Management Frameworks Mastery | An expert-level comparison of Agile, Waterfall, PRINCE2, and hybrid methodologies — selecting and adapting frameworks. | Mission Fuel |
| Receiving Feedback Gracefully | Receiving, processing, and responding to feedback — positive, critical, ambiguous — in ways that model openness and growth. | Mission Fuel |
| Recovering from Workplace Mistakes | Honest acknowledgment, effective repair, trust rebuilding, and the mindset shifts that turn mistakes into growth. | Mission Fuel |
| Reigniting Your Work Motivation | The psychological roots of low motivation, with practical strategies for rekindling engagement, purpose, and energy. | Mission Fuel |
| Remote Work Mastery | Home office design, digital collaboration tools, boundary-setting, and self-management disciplines for distributed work. | Mission Fuel |
| Report Writing: Learn To Write An Analytical Business Report “ Writing Skills: Analytical Business Reports Demystified" | Alex Genadinik | |
| Reporting for Project Managers | Producing clear, credible, stakeholder-appropriate status reports that build confidence and drive informed decisions. | Mission Fuel |
| Resolving Conflict with Colleagues | Managing interpersonal conflicts from early tension to full escalation | Mission Fuel |
| Scheduling for Project Success | Tools and techniques for realistic, trackable project schedules — critical path, resource leveling, milestone planning. | Mission Fuel |
| Scope Management Strategies | Five proven strategies for defining, controlling, and managing project scope — preventing scope creep, managing change requests. | Mission Fuel |
| Sharper Business Writing | An intensive workshop on concision, persuasion, tone, structure, and the common pitfalls that undermine written credibility. | Mission Fuel |
| Smarter Decision-Making: 13 Mental Models for Team Managers | Learn easy mental models that help you think differently and give you new insights into how you communicate, manage, and lead. This is a course that shows you how to make better decisions and become more effective at your job. | Hassan Osman |
| Standing Out at Work | Building visibility, demonstrating value, and gaining recognition that accelerates career growth — without sacrificing authenticity. | Mission Fuel |
| Staying Relevant w/ Staats | A research-backed framework for thriving in constant change — learning agility, identity flexibility, and adaptive mindset. | Mission Fuel |
| Storytelling For Business Branding | Alex Genadinik | |
| The Art of Giving Feedback | Frameworks for feedback that is specific, actionable, timely, and positively received — a regular driver of growth. | Mission Fuel |
| The Art of Verbal Communication | Spoken communication skills that create strong first impressions, sustain conversations, and build rapport and credibility. | Mission Fuel |
| The Case for Productive Disagreement w/ Seo | Constructive argument — listening generously, expressing clearly, and disagreeing in ways that build rather than destroy. | Mission Fuel |
| The Generalist Advantage w/ Epstein | How broad experience, diverse skills, and analogical thinking create advantages in complex, changing environments. | Mission Fuel |
| The Gift of Regret w/ Pink | Regret reframed as a navigational tool — a framework for processing it constructively and using it as fuel for growth. | Mission Fuel |
| The Growth Mindset Advantage w/ Dweck | Belief systems and behavioral practices of growth-minded professionals, drawn from foundational research. | Mission Fuel |
| The Mentorship Advantage | Finding, cultivating, and maximizing mentoring relationships — frameworks for both mentors and mentees. | Mission Fuel |
| The New Professional's Playbook | The unwritten rules, relationship-building strategies, and mindsets that accelerate early career success. | Mission Fuel |
| The Science of Habits w/ Wood | How habits actually form, and evidence-based strategies for building beneficial habits and dismantling counterproductive ones. | Mission Fuel |
| The Science of Perfect Timing w/ Pink | How time of day, week, and year affects performance, mood, and decisions — scheduling strategies for optimal effectiveness. | Mission Fuel |
| Thinking Beyond the Brain w/ Paul | How the body, physical environment, and social context function as extensions of the mind — harnessing these for better thinking. | Mission Fuel |
| Thriving in Hybrid Work: Essential Tactics for Success | This is a short course that gives you everything you need to know about how to thrive when you work in a hybrid work setting Learn simple concepts that help you improve your visibility and your career prospects as a hybrid employee. Master Easy Tactics That You Can Implement Straightaway How to strike the right balance between working remotely and the office How to communicate more effectively by moving up the pyramid of communication How to increase your visibility and become more effective at your job How to excel in a hybrid world by demonstrating your impact How to maximize the benefits of remote and in-office work | Hassan Osman |
| Time Management for High Performers | Energy management, priority frameworks, meeting discipline, and the habits that allow high performers to accomplish more. | Mission Fuel |
| Time Mastery: Prioritize and Execute | Task prioritization frameworks, procrastination science, scheduling strategies, and the habits of consistent high performers. | Mission Fuel |
| Title IX - Faculty/Staff* | Updated for 2024 DOE rules. Covers pregnancy accommodations and grievance procedures. | Traliant |
| Title IX - Students* | Meets CA SB493 requirements. Includes consent education and reporting pathways. | Traliant |
| Understanding Chronic Lateness | Personality patterns and psychological factors behind habitual lateness, with practical strategies for showing up on time. | Mission Fuel |
| Understanding Your Brain w/ Barrett | Groundbreaking neuroscience that changes how participants understand behavior, emotions, and human potential. | Mission Fuel |
| Unsolved: The Amelia Earhart Mystery | Amelia Earhart's pioneering legacy and the enduring mystery of her disappearance — history, adventure, and bold ambition. | Mission Fuel |
| Work, Time, and Purpose w/ Suzman | Anthropological insights that challenge modern assumptions about work, productivity, and purpose. | Mission Fuel |
| Workplace Communication Basics | Written, verbal, and nonverbal communication skills with practical guidance for common workplace challenges. | Mission Fuel |
| Workplace Professionalism Essentials | Professional behaviors, communication standards, and etiquette that build credibility, trust, and reputation. | Mission Fuel |
| Writing Like a Leader | Clarity, structure, grammar, and audience-awareness that make written communication a leadership asset. | Mission Fuel |
| Writing Smarter Emails: Tactics for Clear & Impactful Communication | Learn simple email writing skills that will help you become a better communicator and influencer with your team. Master Writing More Effective Emails Using Research-Based Guidelines Assign tasks using the "3Ws" to increase influence Create powerful subject lines to ensure readability Present options to reduce back & forth emails Use "If...then..." statements to increase accountability Simple Email Writing Tactics that will Save You Time and Frustration Most employees spend over 11 hours per week reading and replying to email messages. In this course, you'll learn how to spend less time and improve communication with your team members. You'll also understand how to make your messages more effective using simple tweaks. For example, you'll learn how to make your emails more scannable and how to break your long emails so that they're easier to read. You'll also learn the common mistakes people make when they ask questions in emails, and how to avoid them. | Hassan Osman |
Programming
| Course Name | Description | Partner |
|---|---|---|
| Advanced Python Web Dev Using Flask (Part 1 of 9): Get Started | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course Gets you started with setting up MongoDB and the blueprints for moving forward. Lesson 1: (a) Introduction; (b) Evolution; (c) Intro to MongoDB; (d) Setting up MongoDB. Lesson 2: (a) Setting up MongoDB; (b) Playing with MongoDB. Lesson 3: (a) Basic Structure; (b) Basic Structure Continued. Lesson 4: (a) Introduction to Blueprints; (b) Creating the User Model. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 2 of 9): User Registration | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course works with Adding Indexes, creating the User Registration Form as well as User login. Lesson 1: (a) Adding Indexes. Lesson 2: (a) User Register Form; (b) User Registration. Lesson 3: (a) Unit Testing; (b) User Unit Testing. Lesson 4: (a) User Login; (b) User Login Test. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 3 of 9): Profiles | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course create the Navbar, how to edit profiles and an introduction to AWS SES. Lesson 1: (a) Navbar and Starting User Profile; (b) User Profile; (c) Username with Regex. Lesson 2: (a) Edit Profile Form and Model; (b) Edit Profile Views and Template. Lesson 3: (a) Edit profile tests. Lesson 4: (a) Introduction to AWS SES; (b) Implementing Email Templates; (c) Implementing Email Templates Part 2. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 4 of 9): Passwords | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course starts with User Registration Emails, Confirmation code Functionality and how to forget and reset passwords Lesson 1: (a) User Registration Email Confirmation Code. Lesson 2: (a) Confirmation Code Functionality. Lesson 3: (a) Confirmation Code Testing; (b) Forgot and Reset password Form Work. Lesson 4: (a) Forgot and Reset password. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 5 of 9): Images | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course finishes password tests, and then moves on to Image uploading, edit forms and using S3 Lesson 1: (a) Reset Password Tests; (b) Change Password; (c) Change Password Tests IV. Lesson 2: (a) Image Uploading Setup; (b) The Imaging Library. Lesson 3: (a) The Edit Form and Template for Image; (b) The Edit View for Imaging. Lesson 4: (a) Using S3. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 6 of 9): Start Relationship App | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course Covers the start of the Relationship App, the model, front end and working with the Views necessary. Lesson 1: (a) Starting Relationship App. Lesson 2: (a) Playing with Relationship Model; (b) Get Relationship Helper. Lesson 3: (a) Relationship Frontend; (b) Relationship views. Lesson 4: (a) More Work on Relationship views; (b) Complete Relationship Frontend. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 7 of 9): Testing and Sidebar | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course sets up Relationship Tests, the friends sidebar and how to create a reusable follow button. Lesson 1: (a) Relationship Tests. Lesson 2: (a) Relationship Tests Part 2; (b) Adding a Profile Image. Lesson 3: (a) Friends Sidebar; (b) Friends Page. Lesson 4: (a) Reusable Follow Button; (b) Relationship Emails. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 8 of 9): Feed Form and Messages | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course covers the fanout pattern, adding the feed form to profile view, and messages in profile views. Lesson 1: (a) The Fanout Pattern; (b) The Feed Model. Lesson 2: (a) Adding the Feed Form to Profile View; (b) Feed Views. Lesson 3: (a) Feed Process Message; (b) Feed Message Template. Lesson 4: (a) Messages in Profile Views; (b) Feed Home. | BizLibrary |
| Advanced Python Web Dev Using Flask (Part 9 of 9): Comments and Friends | The course goes through the process of building a social web application using Python Flask and the most popular document store database in the market: MongoDB. We will go over modeling best practices, how to build efficient indexes and how to interact with it using the popular MongoEngine ORM. This course finishes up the series with feed timestamps, comments cleanup and feed testing. Lesson 1: (a) Feed Images Model_ Form_ Views; (b) Feed Images Resizing Templates. Lesson 2: (a) Feed Timestamp Milliseconds; (b) Feed Comments Models and Views; (c) Feed Comments Templates. Lesson 3: (a) Comment Cleanup Adding Likes. Lesson 4: (a) Only See Friends Posts; (b) Dont Distribute to Blocked Users. Lesson 5: (a) Feed Tests Part 1; (b) Feed Tests Part 2; (c) New Home Page. | BizLibrary |
| AI-100 Azure AI Engineer Associate (Part 1 of 4): Overview of Azure Services | Azure AI Engineers work with solution architects to translate their vision and with data scientists, data engineers, IoT specialists, and AI developers to build complete end-to-end AI solutions. This course covers an Overview of Azure Services. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is Azure; (b) Overview of Azure Services; (c) Azure Container Instance; (d) Storage; (e) Relational Database; (f) VNet Peering; (g) Demo: Using Azure Portal. Lesson 2: (a) 3 Azure Portal Demo; (b) 5 Using Azure CLI. Lesson 3: (a) 7 Service Categories; (b) Azure DevOps; (c) Azure Bot Service; (d) 8 Design a Solution - An Overview; (e) 9 How do You manage the services. | BizLibrary |
| AI-100 Azure AI Engineer Associate (Part 2 of 4): Analyze Solution Requirements | Azure AI Engineers work with solution architects to translate their vision and with data scientists, data engineers, IoT specialists, and AI developers to build complete end-to-end AI solutions. This course covers the Domain Design AI solutions which is (40-45%) of the exam. This course covers Domain Analyze solution requirements which is (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Processing Architecture for a Solution; (b) Appropriate Data Processing Technologies; (c) Appropriate AI models and services; (d) Components and Technologies to Connect Service En; (e) Identify Automation Requirements. Lesson 2: (a) Cognitive Service Intro; (b) Processes and Regulations with Data Privacy; (c) Users and Group Access to Information and Interface; (d) Identify Appropriate Tools for a Solution; (e) Identify Auditing Requirements. Lesson 3: (a) Services and Tools for a Solution; (b) Integration Points with other Microsoft Services; (c) Storage for Logging and Bot State. Lesson 4: (a) Facial Recognition; (b) Group Picture Lab Activity. | BizLibrary |
| AI-100 Azure AI Engineer Associate (Part 3 of 4): Design AI solutions | Azure AI Engineers work with solution architects to translate their vision and with data scientists, data engineers, IoT specialists, and AI developers to build complete end-to-end AI solutions. This course covers the Domain Design AI solutions which is (40-45%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Define AI Application Workflow Process; (b) Design a strategy for Ingest and Egress Data; (c) Design Multiple Workflows and Pipelines; (d) Design Pipelines that use AI Apps; (e) Select and AI Solution that Meets Cost Restraints. Lesson 2: (a) Design AI Solutions; (b) Integrate Bots and AI Solutions; (c) Design Bot Services that use Language Understanding. Lesson 3: (a) Design Bots that Integrate with Channels; (b) Integrate Bots with Azure App Services and Azure ; (c) Identify Computational based Solutions; (d) Identify Solution Scenarios. Lesson 4: (a) Select a Compute Solution that Meets Cost Constraint; (b) Define How Users and Applications Authenticate to; (c) Content Moderation Strategy for Data Usage within. Lesson 5: (a) Content Moderation Strategy for Data Usage within; (b) Data Adheres to Compliance Requirements Defined b; (c) Ensure Appropriate Governance for Data; (d) Ensure the Solution Meets Data Privacy Standards; (e) Optical Character Recognition Using Python - Lab . | BizLibrary |
| AI-100 Azure AI Engineer Associate (Part 4 of 4): Implement AI Solutions | Azure AI Engineers work with solution architects to translate their vision and with data scientists, data engineers, IoT specialists, and AI developers to build complete end-to-end AI solutions. This course covers Implement and monitor AI solutions which covers (25-30%) of the exam. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Develop AI Pipelines; (b) Manage the Flow of Data Through Solution Components; (c) Implement Data Logging Processes; (d) Define and construct interfaces for custom AI ser; (e) Integrate AI Models with Other Solution Components. Lesson 2: (a) Create Solution Endpoints; (b) Develop streaming solutions; (c) Configure Prerequisite Components and Input Datas; (d) Configure Integration with Azure Services; (e) Implement Azure Search in a Solution. Lesson 3: (a) Differences of KPIs and Reported Metrics; (b) Expected and Actual Workflow Throughput; (c) Implement AI for Continuous Improvement; (d) Monitor AI Components for Availability; (e) Recommend Changes to an AI Solution Based on Perf; (f) Course Conclusion - AI 100. | BizLibrary |
| Angular Training | Simplilearn | |
| ASP.NET Core 2.2 Razor (Part 1 of 6): Overview | ASP.NET Core 2.2 Razor Pages allows you to build data-driven websites quickly. This course starts with an overview of what razor pages are, how to create a project, setup and walk through. After setup, it goes over a project book list to use all the information learned. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) Evolution of ASP.NET Core; (c) Project overview; (d) thank yo? common big project; (e) Github; (f) Visual Studio and SQL server. Lesson 2: (a) Introduction; (b) Create Project; (c) cspro; (d) launch settings; (e) wwwroot; (f) Razor pages; (g) pages folder; (h) routing in Razor pages. Lesson 3: (a) tag helpers; (b) Action Result i? Razor; (c) main method; (d) Startup 1; (e) Startup 2. Lesson 4: (a) middlewares; (b) app settings; (c) sql injection; (d) xss; (e) open redirect; (f) csrf; (g) DI. | BizLibrary |
| ASP.NET Core 2.2 Razor (Part 2 of 6): Create a Project | ASP.NET Core 2.2 Razor Pages allows you to build data-driven websites quickly. This course covers the application context-creating handlers, as well as the Spark project. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Add ApplicationDbContext; (b) Add Model to Db; (c) Add Index Page. Lesson 2: (a) Add Creat? Razor Page; (b) Create Page Part 1; (c) Create Page Part 2. Lesson 3: (a) Create Post HAndler; (b) Index Get Handler. Lesson 4: (a) Index Razor Page Part 1; (b) Index Razor Page Part 2; (c) Edit Get Handler; (d) Edit Razor Page; (e) Edit Post Handler. Lesson 5: (a) Delete Book; (b) Tempdata Part 1; (c) Tempdata Part 2. Lesson 6: (a) Create Project; (b) Exploring New Files Part 1; (c) Exploring New Files Part 2; (d) Design Header and Footer. | BizLibrary |
| ASP.NET Core 2.2 Razor (Part 3 of 6): Service Type | ASP.NET Core 2.2 Razor Pages allows you to build data-driven websites quickly. This course how to add service models to the database index and page buttons, as well as properties to the user table. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Add Service Model to Databbase; (b) Add Inde? Razor Page; (c) Index Get Handler; (d) Backkground Image and css; (e) Inde? Razor Page UI Part 1; (f) Inde? Razor Page UI Part 2. Lesson 2: (a) Create Get Handler an? Razor Page; (b) Create Post Handler and Validations. Lesson 3: (a) Index Page Buttons and Partial View; (b) Edit Get and Post Handler; (c) Edi? Razor Page UI. Lesson 4: (a) Add more properties to Users Table; (b) Registe? Razor Page UI; (c) Adding Roles to Website Part 1; (d) Adding Roles to Website Part 2; (e) New User Registeration as Customer. | BizLibrary |
| ASP.NET Core 2.2 Razor (Part 4 of 6): Users and Authorization | ASP.NET Core 2.2 Razor Pages allows you to build data-driven websites quickly. This course covers custom tag helpers, search criteria, authorization, sending emails, and Facebook login. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) User Index Get Handler; (b) Users Inde? Razor Page UI; (c) Paging Info Class. Lesson 2: (a) Page Link Custom Tag Helper Part 1; (b) Page Link Custom Tag Helper Part 2; (c) Page Link Custom Tag Helper Part 3; (d) Page Link Custom Tag Helper Part 4. Lesson 3: (a) Search Criteria for User? Razor Page (UI); (b) Search Criteria for Users Page Model. Lesson 4: (a) Authoorizationn; (b) Register Admin User Part 1; (c) Register Admin User Part 2. Lesson 5: (a) Send Emails Part 1; (b) Send Emails Part 2; (c) Send Emails Part 3; (d) Verify Email. Lesson 6: (a) Facebook Login; (b) External Logi? Razor Page Part 1; (c) External Logi? Razor Page Part 2; (d) Google Login. | BizLibrary |
| ASP.NET Core 2.2 Razor (Part 5 of 6): Car Model | ASP.NET Core 2.2 Razor Pages allows you to build data-driven websites quickly. This course covers creating a car model, services, handlers, and details. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Add Car Model; (b) Car and Customer VM; (c) Car Index Get Hanndler. Lesson 2: (a) Car Inde? Razor Page UI Part 1; (b) Car Inde? Razor Page UI Part 2; (c) Car Creat? Razor Page; (d) Create Car Post Handler. Lesson 3: (a) Shopping Cart View Model; (b) Service Header and Details Model; (c) Car Service View Model; (d) Add Buttons to Cars Index Page; (e) Create Service Get Handler. Lesson 4: (a) Create Servic? Razor Page Part 1; (b) Create Servic? Razor Page Part 2; (c) Create Servic? Razor Page Part 3. Lesson 5: (a) Create Service Post Handlers; (b) Create Servic? Razor Page Part 4; (c) Sweet Alert. Lesson 6: (a) Create Service Post Handlers Part 2; (b) Service History Get Handler; (c) Service Histor? Razor Page. Lesson 7: (a) Service Details Get Handler; (b) Service Detail? Razor Page; (c) Assignment 7; (d) Assignment 7 solution. | BizLibrary |
| ASP.NET Core 2.2 Razor (Part 6 of 6): CSS and Deploy | ASP.NET Core 2.2 Razor Pages allows you to build data-driven websites quickly. This course finishes up the series with how to design CSS, two-factor authentication, seeding databases, and Azure deployment. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) CSS Designing; (b) Authorization and Logo; (c) Redirect on Login; (d) User Profile GET and POST Handler; (e) User Profil? Razor Page. Lesson 2: (a) Two factor Authentication; (b) View Component Class; (c) View Component UI. Lesson 3: (a) Seed Database Part 1; (b) Seed Database Part 2; (c) Seed Database Part 3. Lesson 4: (a) Azure Deployment; (b) Seed Database Part 4; (c) Smarter ASP. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 1 of 7): Project Creation | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers: introducing you to the framework, creating a project, middle ware, project creation and organizing code. Lesson 1: (a) 2 live preview; (b) 5 what we will be building; (c) 7 resources; (d) 8 Evolution of asp.net. Lesson 2: (a) 14 Create Project; (b) 14_3 create project startup cs; (c) 15 File overview part 1; (d) 16 File overview part 2; (e) 17 File overview part 3; (f) 18 File overview part 4. Lesson 3: (a) 19 middlewares Part 1; (b) 20 middlewares ctnd; (c) 21 routing. Lesson 4: (a) 0 Introduction; (b) 5 Create Class Libraries; (c) 6 NEWWWWW Installing Extension Part 1; (d) 7 NEWWWW Installing Extension Part 2_backup; (e) 9 Adding Areas to Project. Lesson 5: (a) 10 Organizing code in Tiers; (b) 11 BootsWatch; (c) 12 All Design Plug In's. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 2 of 7): Repository Pattern | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers: the repository pattern and implementing the repository pattern. Lesson 1: (a) 0 Introduction; (b) 1 Create Category Model; (c) 2 intro to repository; (d) 3 Repository Overview; (e) 4 Repository PAttern Detailed flow; (f) 5 Repository detailed architecture. Lesson 2: (a) 6 Implement Repository Pattern; (b) 7 Implement IRepository; (c) 8 Implement Repository Class Part 1. Lesson 3: (a) 9 Implement Repository Class Part 2; (b) 10 Implement ICategoryRepository; (c) 11 Implement CategoryRepository; (d) 12 Implement UnitOfWork; (e) 13 Push Category To Database. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 3 of 7): Category and Frequency CRUD | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers: Category CRUD, creating category API's, partial view buttons and frequency CRUD. Lesson 1: (a) 0 introduction; (b) 1. Add Category to Navbar; (c) 2 Add Category Controller; (d) 3 Add Category Index View; (e) 4 Update Category Index View. Lesson 2: (a) 5 Create Category API's; (b) 6 Category Datatable; (c) 7 Upsert Get Action Method; (d) 8 Create Upsert View. Lesson 3: (a) 9 Partial View Buttons; (b) 10 Upsert Post Action Method; (c) 11 Delete Category; (d) 222 Login_Register Error. Lesson 4: (a) 0 introduction; (b) 1 assignment 1; (c) 2 assignment 2; (d) 3 assignment 3; (e) 4 assignment 4; (f) 5 assignment 5; (g) 6 assignment 6. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 4 of 7): Service CRUD and Homepage | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers: service CRUD, the Service get action, post edit service and the home page. Lesson 1: (a) 0 introduction; (b) 1 Add Service to DB; (c) 2 Add Service To Repository and UnitOfWork; (d) 3 Add Service js; (e) 3 Service Index API and Service View Model; (f) 4 Service Index View. Lesson 2: (a) 5 Service Upsert Get Action; (b) 6 Service Upsert View; (c) 7 Servie Upsert View Changes; (d) 8 Upsert Post New Service. Lesson 3: (a) 9 Upsert Post Edit Service; (b) 10 Important Debugging Tips; (c) 11 Delete Service; (d) 12 TinyMce. Lesson 4: (a) 0 introduction; (b) 1 Home View Model; (c) 2 Home Controller Index Action; (d) 3 Home View. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 5 of 7): Orders and Shopping Cart | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers details, the shopping cart, cart view part and a summary action and view. Lesson 1: (a) 0 introduction; (b) 1 Details Action Method; (c) 2 Details View Part 1; (d) 3 Session Extension; (e) 4 AddToCart Action; (f) 5 Add Session to Application; (g) 6 Details Page Session. Lesson 2: (a) 0 introduction; (b) 1 Create Order Header and Details Model; (c) 2 Order Header an Details Repository; (d) 3 Cart View Model; (e) 4 Cart Controller Index Action. Lesson 3: (a) 5 Cart View Part 1; (b) 5 Cart View Part 2; (c) 7 Cart View Part 3; (d) 8 Remove Item From Shopping Cart. Lesson 4: (a) 9 Summary Action and View Part 1; (b) 10 Summary View Part 2; (c) 11 Order Summary Post Action; (d) 12 Order Confirmation; (e) 13 Complete Customer Demo. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 6 of 7): Admin Registration | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers: admin registration, adding users repository pattern, order management and order details. Lesson 1: (a) introduction; (b) Scaffold Identity; (c) Add Properties to ASPNetUsers; (d) Register User View; (e) Register Post Page Handler. Lesson 2: (a) Add User to Repository Pattern; (b) Add User Controller; (c) Register Employees; (d) User List View; (e) Lock_Unlock User. Lesson 3: (a) introduction; (b) Order Controller; (c) Order Js; (d) Order List Index View; (e) Order List Demo. Lesson 4: (a) Order Details Action; (b) Order Details View; (c) Order Approval_rejected; (d) Order.js Bug. | BizLibrary |
| ASP.NET Core 3.1 MVC (Part 7 of 7): Authorization and Deployment | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on using MVC with ASP.NET Core. This course covers: authorization, stored procedures, bonus content, data seeding and deployment. Lesson 1: (a) 0 introduction; (b) 1 Modifying Nacbar; (c) 2 Authorization; (d) 3 Add Styling. Lesson 2: (a) 0 introduction; (b) 2 Create Stored Procedure; (c) 3 Stored Proc Repository; (d) 4 Stored Proc Repository Implementation; (e) 5 Calling Stored Proc. Lesson 3: (a) 0 introduction; (b) 1 Create Web Images Model; (c) 2 Create WebImage Controller; (d) 3 webimage js; (e) 4 Image Uploader Index; (f) 5 Upsert Action Method; (g) 6 Upsert View; (h) 7 Designing Changes. Lesson 4: (a) 0 introduction; (b) 1 Add Db Initilizer Class; (c) 2 DbInitializer class method part 1; (d) 3 DbInitializer class method part 2; (e) 4 Seed Database. Lesson 5: (a) 0 introduction; (b) 1 azure; (c) 2 azure deployment; (d) 3 Modifying styling. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 1 of 7): Setup Project | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course covers: Getting Started, setting up your first project, and routing razor pages. Lesson 1: (a) Live Preview; (b) Evolution of ASP.NET Core; (c) Demo 1; (d) Project 2 Demo; (e) Project Resources; (f) Tools Needed. Lesson 2: (a) Introduction; (b) Create Project; (c) Csproj; (d) launchsettings; (e) AppSettings; (f) wwwroot; (g) Razor Pages; (h) Pages Folder. Lesson 3: (a) Routing in Razor Pages; (b) Tag helpers; (c) Action Result in Razor; (d) Main method. Lesson 4: (a) Startup 1; (b) Startup 2; (c) Middleware; (d) Dependency Injection. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 2 of 7): Book List | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course covers: creating a book list with razor, designing the index page, validations, edit and post handlers and tables. Lesson 1: (a) Introduction; (b) Runtime Razor Package; (c) Create Book Model; (d) Add Connection String and Packages; (e) Add Book Table to Database; (f) Book Index Get Handler; (g) Designing Book Index Page. Lesson 2: (a) Designing Book Index Page Part 2; (b) Create Book Page Model; (c) Create Book Page UI. Lesson 3: (a) Create Book and Validations; (b) Client Side Validations; (c) Edit Book Get Handler; (d) Edit Book UI. Lesson 4: (a) Edit Post Handler; (b) Delete Book; (c) Book Get API. Lesson 5: (a) DataTables; (b) Delete API Call; (c) Delete Book; (d) Upsert Page Handlers; (e) Upsert Page UI. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 3 of 7): Main List | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course covers: Razor, Service Types and how to create post handler and validations for the Main List. Lesson 1: (a) Introduction; (b) Create Project; (c) Exploring New Files Part 1; (d) Exploring New Files Part 2; (e) Startup File and Previous Core Versions; (f) Layout Changes; (g) Design Header and Footer. Lesson 2: (a) Introduction; (b) Add Service Model to Databbase; (c) Add Index Razor Page; (d) Index Get Handler; (e) Backkground Image and css; (f) Index Razor Page UI Part 1; (g) Index Razor Page UI Part 2; (h) Create Get Handler and Razor Page. Lesson 3: (a) Create Post Handler and Validations; (b) Index Page Buttons and Partial View; (c) Edit Get and Post Handler; (d) Edit Razor Page UI; (e) Assignment 1; (f) Assignment 2. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 4 of 7): Registration and Users | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course covers: Registration, Users and the Page Link Custom Tag Helper. Lesson 1: (a) Introduction; (b) Add more properties to Users Table; (c) Register Razor Page UI; (d) Adding Roles to Website Part 1; (e) Adding Roles to Website Part 2; (f) New User Registeration as Customer; (g) Register.cshtml changes. Lesson 2: (a) Introduction; (b) User Index Get Handler; (c) Users Index Razor Page UI; (d) Paging Info Class; (e) Page Link Custom Tag Helper Part 1; (f) Page Link Custom Tag Helper Part 2. Lesson 3: (a) Page Link Custom Tag Helper Part 3; (b) Page Link Custom Tag Helper Part 4; (c) Search Criteria for Users Razor Page (UI); (d) Search Criteria for Users Page Model; (e) Assignment 3; (f) Assignment 4. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 5 of 7): Authentication and Login | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course Covers: authorization and login, verifying emails, and creating the cars page in the project. Lesson 1: (a) Introduction; (b) Authoorizationn; (c) Register Admin User Part 1; (d) Register Admin User Part 2; (e) Send Emails Part 1; (f) Send Emails Part 2; (g) Send Emails Part 3. Lesson 2: (a) Verify Email; (b) Facebook Login; (c) External Login Razor Page Part 1; (d) External Login Razor Page Part 2; (e) Social login package. Lesson 3: (a) Introduction; (b) Add Car Model; (c) Car and Customer VM; (d) Car Index Get Hanndler; (e) Car Index Razor Page UI Part 1; (f) Car Index Razor Page UI Part 2. Lesson 4: (a) Car Create Razor Page; (b) Create Car Post Handler; (c) Assignment 5; (d) Assignment 6. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 6 of 7): Service | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course covers: creating the Service page, sweet alert, and the service details get handler. Lesson 1: (a) Introduction; (b) Shopping Cart View Model; (c) Service Header and Details Model; (d) Car Service View Model; (e) Add Buttons to Cars Index Page; (f) Create Service Get Handler. Lesson 2: (a) Create Service Razor Page Part 1; (b) Create Service Razor Page Part 2; (c) Create Service Razor Page Part 3; (d) Create Service Post Handlers; (e) Create Service Razor Page Part 4. Lesson 3: (a) Sweet Alert; (b) Create Service Post Handlers Part 2; (c) Service History Get Handler; (d) Service History Razor Page. Lesson 4: (a) Service Details Get Handler; (b) Service Details Razor Page; (c) Assignment solution; (d) Assignment q. | BizLibrary |
| ASP.NET Core 3.1 Razor (Part 7 of 7): Deploy and Upgrade | Ready for a deep dive into framework that will power your web pages? Jump in and Master it with this series on Razor Pages with ASP.NET Core. This course covers: Bonus material, the user profile page as well as how to deploy. Lesson 1: (a) Introduction; (b) CSS Designing; (c) Authorization and Logo; (d) Redirect on Login; (e) User Profile GET and POST Handler. Lesson 2: (a) User Profile Razor Page; (b) Two factor Authentication; (c) View Component Class; (d) View Component UI. Lesson 3: (a) Seed Database Part 1; (b) Seed Database Part 2; (c) Seed Database Part 3; (d) Seed Database Part 4; (e) Azure Deployment; (f) smarterasp; (g) Azure deployment version alert. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 1 of 9): Get Started | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application, you will get started with the tools and setup your first project. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Why Microservices; (b) Course Overview; (c) Prerequisite; (d) Microservices Architecture Big Picture; (e) Demo: Project Architecture; (f) Tools Needed; (g) Live Demo. Lesson 2: (a) Create a Project; (b) Project Start; (c) Create Product API Project; (d) Nuget Packages for Product API; (e) Configure DbContext for Product API; (f) Create Product Table in Database. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 2 of 9): Product API Models | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application, and focus on creating Product API's * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Get Started; (b) Create DTO's inside Product API; (c) Product Repository Interface; (d) AutoMapper Configuration in Product API; (e) Product Repository Implementation Part 1; (f) Product Repository Implementation Part 2. Lesson 2: (a) ProductAPI Controller HTTPGET; (b) ProductAPI Controller POST - PUT - DELETE; (c) Seed Products in ProductAPI; (d) Azure Storage Explorer for Images. Lesson 3: (a) Product Repository Interface and DTOS; (b) Interface and API Request Model; (c) Base Service Implementation. Lesson 4: (a) Product Service in Mango Web Project; (b) Configure ProductService and HttpClient; (c) Bootstrap V5. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 3 of 9): CRUD Operations and Identity | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application. This course focuses on creating CRUD operations and Identity, token inspection, seeding users as well as login redirection. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Product Controller; (b) Product Controller Get All Action; (c) API Call Debugging; (d) Display all Products; (e) Create Product; (f) Update Product; (g) Delete Product. Lesson 2: (a) Identity Server; (b) OAuth2 and OpenID Connect; (c) Identity Server Introduction; (d) Identity Server Terms; (e) Integrate QuickStart in Identity Server Service. Lesson 3: (a) Nuget Packages for Identity Server; (b) DbContext for Identity Server; (c) Configuring Identity Server; (d) Configuring Clients in Identity Server; (e) Configure and run Identity Server. Lesson 4: (a) Seed Users; (b) Secure Product API; (c) Setup Main Project to use Identity Server. Lesson 5: (a) Login Registeration Redirection; (b) Login in Action; (c) Register User From UI. Lesson 6: (a) Token Inspection; (b) Passing custom claims; (c) View Modified Token; (d) Pass Token and perform operations. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 4 of 9): Details and Shopping Cart | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application with a focus on creating Models and Shopping carts. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Home and Details; (b) Create Index Action Method; (c) Index View Home Controller; (d) Details Get Action Method; (e) Details View. Lesson 2: (a) Shopping Cart; (b) Create Shopping Cart API; (c) Nuget Packages for Shopping Cart API; (d) Setup Statup Class file for Shopping Cart; (e) Entity Models for Shopping Cart API; (f) DTO's and push Models to Shopping Cart Database; (g) Mapping Configuration for Shopping Cart. Lesson 3: (a) Cart Repository Interface for Shopping Cart API; (b) Add to Shopping Cart Repository Method; (c) Update Shopping Cart Repository Method; (d) Implement Cart Repository Get and Remove; (e) Cart Controller for API Endpoints. Lesson 4: (a) Consumer Shopping; (b) Create Models for Shopping Cart API; (c) Define Cart Service Interface; (d) Configure Cart Service; (e) Details Post Action Method; (f) Demo: Add Items to Cart. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 5 of 9): Cart UI and Coupon Project | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application witha focus on creating a Cart Controller, Coupon API Service and Configuring Checkout. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Shopping Cart User Interface; (b) Add Cart Controller; (c) Method to Load Shopping Cart; (d) Debugging API Call to Shopping Cart; (e) Shopping Cart UI; (f) Remove items from Cart. Lesson 2: (a) Coupon API Service; (b) Create Coupon Project and Add NuGet Packages; (c) Setup Coupon API Project; (d) Coupon Models and DTO's; (e) Coupon Repository; (f) Coupon Controller. Lesson 3: (a) Consume Coupon API; (b) Configure Shopping Cart API with new methods; (c) Logic for Apply or Remove Coupon in View; (d) Cart Controller and Service for Applying or Remov; (e) Demo: Apply or Remove Coupon; (f) Configure Cart Service In Main Project; (g) Demo: Calling Coupon Microservice; (h) CheckOut UI; (i) DateTimePicker. Lesson 4: (a) Checkout; (b) Checkout Message; (c) Checkout Method in Cart Service; (d) Checkout Post Action; (e) Demo: Checkout Header Dto; (f) Async Await is not Async Communication in the pro; (g) Synchronous vs Asynchronous communication. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 6 of 9): Service Bus and Order API | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application with a focus on the Azure Service Bus, and Checkout and Order Details services. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Service Bus; (b) Azure Service Bus Overview; (c) Create Azure Service Bus with topic and subscript; (d) Message Bus Interface; (e) Message Bus Sender Implementation; (f) Send Message to Topic; (g) Upgrade to Azure Messaging ServiceBus. Lesson 2: (a) Order API Async Communication; (b) Create Project; (c) Adding Models for Order API; (d) Startup file and Migrations; (e) Order Repository Interface; (f) Implement Order Repository; (g) Configure DbContext for Order Repository; (h) Create Models for Azure Messaging. Lesson 3: (a) Process Checkout Message and Create Order Details; (b) Setting up Constants; (c) Create Service Bus Processor; (d) Setup Auto Start and Stop for Service Bus Consumer; (e) Demo: Receive Message. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 7 of 9): Coupon Repository and Payment | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application, with a focus on Coupon Repository Interface, Payment Processing and managing Service Bus Queues. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Synchronous Microservices0; (b) Create Coupon Repository Interface; (c) Implement Coupon Repository; (d) Configure Start up file for Coupon Repository; (e) Check for coupon changes; (f) Demo: Synchronous Communication and Alerts Display; (g) Synchronous Communcaition scenario. Lesson 2: (a) Payments0; (b) Create Payment Processor Class library; (c) Payment flow; (d) Payment Status Models; (e) Publish Payment Message; (f) Demo - View Message for Payment Request; (g) Payment API to consume message; (h) Payment API Azure Service Bus Consumer; (i) Demo: Consume Payment Processing; (j) Demo: Consume Payment Status; (k) Demo: Complete Flow. Lesson 3: (a) Service Bus Queues; (b) Use Queue to forward message; (c) Use Queue for checkout Message; (d) Add Email Microservice; (e) Setup Email Service Project Part 1; (f) Setup Email Service Project Part 2; (g) Azure Consumer Bus for Email Service; (h) Multiple Subscribers. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 8 of 9): Ocelot | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application with a focus on Ocelot which is a .NET API Gateway aimed at people using .NET running a micro service. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Gateway Ocelot; (b) Ocelot introduction; (c) Create Project; (d) Add Ocelot to the Gateway; (e) Use Ocelot to retrieve all products. Lesson 2: (a) Ocelot setup for products API; (b) Ocelot for other endpoints. | BizLibrary |
| ASP.NET CORE 6 Microservices (Part 9 of 9): RabbitMQ | Microservices make it easier to develop, test, and deploy isolated parts of your application. Once deployed, each microservice can be independently scaled as needed. In this course Microservices will be used to build a real world application, with a focus on how to use RabbitMQ the most widely deployed open source message broker. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is RabbitMQ; (b) overview RabbitMQ; (c) Exchange type; (d) Queues; (e) Install RabbitMQ; (f) Add RabbitMQ Nuget to Project. Lesson 2: (a) Implement RabbitMQ Cart Message Sender; (b) RabbitMQ Send Checkout Message to Queue; (c) Setup RabbitMQ Consumer. Lesson 3: (a) Setup RabbitMQ Consumer Continued; (b) Demo: Consumer RabbitMQ; (c) Optimize RabbitMQSender; (d) Publish message from Order API; (e) Consume message from Order API. Lesson 4: (a) Publish to Fanout; (b) RabbitMQPaymentMessageSender; (c) Fanout Subscription Setup; (d) Demo: Fanout; (e) Direct Exchange Rabbit MQ Sender; (f) Demo: Direct Message. | BizLibrary |
| ASP.NET Core 6 MVC (Part 1 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered include: a walkthrough of the main project, tools needed, projects and settings, as well as an overview of MVC Architecture. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Welcome; (b) Live Preview Main Project.; Lesson 2: (a) Tools Needed; (b) Introduction To .NET Core; (c) Project Resources; (d) Dependency Injection; (e) Create Project; (f) Hot Reload; (g) Project File; (h) Launchsettings wwwroot And Appsettings.; Lesson 3: (a) Program cs; (b) MVC Architecture; (c) Routing Overview; (d) Routing In Action; (e) Default Views; (f) Tag Helper; (g) Action Result. | BizLibrary |
| ASP.NET Core 6 MVC (Part 2 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: creating a category model, adding connections and application context, creating the database and category controller, using Bootswatch, Bootstrap Icons, server and client-side validation as well as custom validation, toast alerts and scaffolds. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Create Category Model; (b) Add Data Annotations; (c) Add Connection String; (d) Add Application context; (e) Setup Program.Cs To Use Dbcontext.; Lesson 2: (a) Create Database; (b) Create Category Controller; (c) Retrieve All Categories; (d) Display All Categories.; Lesson 3: (a) Bootswatch Theme; (b) Bootstrap Icons; (c) Create Category View; (d) Demo: Create Category.; Lesson 4: (a) Server Side Validations; (b) Custom Validation; (c) Add Client Side Validation; (d) Display Name And Range Validation; (e) Edit Category - Get.; Lesson 5: (a) Edit Category - Post; (b) Delete Category; (c) Tempdata; (d) Partial Views; (e) Toastr Alerts; (f) Scaffold Crud Pages. | BizLibrary |
| ASP.NET Core 6 MVC (Part 3 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: creating a project and understanding Razor pages, application DB context Category action methods, creating category and bind properties, as well as client side data similar to how it works in MVC. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) Create Project; (c) Whats Different; (d) Razor Pages Introduction; (e) Default Views; (f) Create Category Model; (g) Data Annotations; (h) Connection String.; Lesson 2: (a) Application DB Context; (b) Program.cs Database Settings; (c) Create Database; (d) Categories Get Action Method.; Lesson 3: (a) Display All Categories; (b) Add Create Category Button; (c) Create Category UI; (d) Create Property In Page Model.; Lesson 4: (a) Create Category And Bind Property; (b) Bootswatch; (c) Server Side Validations; (d) Custom Validations.; Lesson 5: (a) Display Name And Range Annotation; (b) Client Side Validations; (c) Links For Edit And Delete; (d) Edit Category; (e) Back To List.; Lesson 6: (a) Delete Category; (b) Tempdata; (c) Toastr; (d) Partial Views; (e) Scaffold Crud Pages; (f) Back To Bulky. | BizLibrary |
| ASP.NET Core 6 MVC (Part 4 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: N-Tier Architecture, Repositories, and Repository Architecture, as well of units of work in action. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Creating More Projects; (b) N-Tier Architecture; (c) Details Action Method; (d) Helptip 1 - How To Handle Corrupted Migrations; (e) Bootswatch Theme.; Lesson 2: (a) Intro To Repository; (b) Repo Overview; (c) Repository Pattern Detailed Flow; (d) Repository Detailed Architecture; (e) Irepository Interface.; Lesson 3: (a) Implement Irepository; (b) Category Repository Interface; (c) Implement Category Repository; (d) Replace Dbcontext With Category Repository; (e) Implementing Unit Of Work.; Lesson 4: (a) Unit of work In Action; (b) Challenge: Cover Type Repository; (c) Solution: Cover Type Repository; (d) Areas In .Net Core; (e) Areas In Action; (f) Challenge: Cover Type Controller And Views; (g) Solution: Cover Type Controller And Views; (h) Dropdown In Navigation. | BizLibrary |
| ASP.NET Core 6 MVC (Part 5 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: Creating the Product model, the View Bag in .NET Core, creating the first product, loading data tables and rendering HTML in data tables. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Create Product Model; (b) Create Product Table; (c) Product Repository; (d) Create Product Controller; (e) Product Get Action UI; (f) Projections Using Select.; Lesson 2: (a) View Bag In .NET Core; (b) Viewdata In .NET Core; (c) View Models; (d) Add File Upload; (e) Sweetalerts.; Lesson 3: (a) Create First Product; (b) Add API Endpoint For Datatable; (c) Loading Datatables; (d) Include Properties.; Lesson 4: (a) Render Html In Datatables; (b) Load Product On Upsert Get; (c) Update Product; (d) Update Book Images; (e) Delete Api Endpoint; (f) Delete Product; (g) Tinymce Editor. | BizLibrary |
| ASP.NET Core 6 MVC (Part 6 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: building the homepage, scaffold identity, populating the identity table, adding roles to the application as well as registering users with roles. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Home Page; (b) Lux Theme.; (c) Details Action Method; (d) Details UI.; Lesson 2: (a) Scaffold Identity; (b) What Got Added With Identity; (c) Add Identity Tables; (d) Identity Bugs With Scaffolded Pages; (e) Register And Login In Action.; Lesson 3: (a) Add More Fileds To Identity Table; (b) Challenge: Company CRUD; (c) Solution: Company CRUD.; Lesson 4: (a) Add Roles To Application; (b) Create Roles For Website; (c) Add More Fields On Register UI; (d) Display All Roles In Dropdown.; Lesson 5: (a) Register User With Roles; (b) Company Dropdown; (c) Toggle Company Dropdown; (d) Register Company User. | BizLibrary |
| ASP.NET Core 6 MVC (Part 7 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: Adding a shopping cart to the project with database, UI and methods. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Add Shopping Cart Table To Database; (b) Add Shopping Cart And Application User Repository; (c) Add Items To Shopping Cart; (d) Add Items To Existing Cart; (e) Configure Application Cookie.; Lesson 2: (a) Shopping Cart UI; (b) Load Shopping Cart List In Get Action; (c) Price Calculation Based On Quantity; (d) Cart Total; (e) Updating Quantity In Shopping Cart; (f) Cart Summary UI.; Lesson 3: (a) Create Order Header And Details Model; (b) Add Order Header And Detail To Unitofwork; (c) Summary Get Action Method; (d) Load Summary UI With Data.; Lesson 4: (a) Summary Post Action Method; (b) Create Order; (c) Create Stripe Account; (d) Stripe Secrets Configuration.; Lesson 5: (a) Call Stripe From Summary Page; (b) Save Stripe Session Id And Payment Intent Id; (c) Order Confirmation; (d) Payments In Action. | BizLibrary |
| ASP.NET Core 6 MVC (Part 8 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This course will get you proficient with MVC through building a project. Topics covered in this part of the series include: adding flow for company user, displaying orders, adding a status filter, role based order display as well as order details. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Flow For Company User; (b) Place Order For Company User; (c) OrderVM And Retrieve All Orders; (d) Display All Orders; (e) Add Status Filter On Order List.; Lesson 2: (a) Toggle UI For Status Based On Selection; (b) Demo: Filters In Order List; (c) Role Based Order Display; (d) Order Details Get Action; (e) Loading Order Details Header; (f) Display Order Details.; Lesson 3: (a) Order Processing Buttons Logic; (b) Update Order Details And EF Core Tracking; (c) Ship Order; (d) Cancel Order; (e) Delayed Payment. | BizLibrary |
| ASP.NET Core 6 MVC (Part 9 of 9) | Microsoft's ASP.NET Core 6 platform is everything you need to build rich, interactive front end web UI and powerful back-end services. This final course in the series will cover: setting up email sender, sessions, component actions, as well as DBInitializer and deployment. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Authorization; (b) Email Sender Using Mimekit And Mailkit; (c) Test Email Sender; (d) Sendgrid.; Lesson 2: (a) Session In Action; (b) Remove From Session; (c) View Component Code; (d) View Component In Action.; Lesson 3: (a) Facebook Login; (b) Demo: Facebook Login; (c) Hide Roles From Registration; (d) Session Bug.; Lesson 4: (a) Dbinitializer Interface; (b) Implement Dbinitializer; (c) Create Sql Database On Azure; (d) Azure Deployment. | BizLibrary |
| ASP.NET Core 6 Razor (Part 1 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. This course covers: getting started with tools and installation, settings, default views as well as creating a model. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Live Preview Abby; (b) Tools Needed; (c) Introduction To .NET Core.; Lesson 2: (a) Dependency Injection; (b) Create Project; (c) Hot Reload; (d) Razor Pages Introduction; (e) Project File.; Lesson 3: (a) Launchsettings Wwwroot And Appsettings; (b) Program cs; (c) Routing Overview.; Lesson 4: (a) Default Views; (b) Tag Helper; (c) Action Result.; Lesson 5: (a) Create Category Model; (b) Data Annotations; (c) Connection String; (d) Applicationdbcontext; (e) Program.cs Database Settings; (f) Create Database. | BizLibrary |
| ASP.NET Core 6 Razor (Part 2 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. In Part two of the series, this course covers: creating methods, category UI, server side validations as well as working with temporary data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Categories Get Action Method; (b) Display All Categories; (c) Add Create Category Button.; Lesson 2: (a) Create Category UI; (b) Create Property In Page Model; (c) Create Category And Bind Property; (d) Bootswatch.; Lesson 3: (a) Server Side Validations; (b) Custom Validations; (c) Display Name And Range Annotation; (d) Client Side Validations.; Lesson 4: (a) Links For Edit And Delete; (b) Edit Category; (c) Back to List; (d) Delete Category.; Lesson 5: (a) Tempdata; (b) Toastr; (c) Partial Views; (d) Scaffold Crud Pages. | BizLibrary |
| ASP.NET Core 6 Razor (Part 3 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. Part 3 of the series continues the project by adding more projects to the solution, organizing the admin and customer pages, creating iRepositry as well as registering it to a container. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Add More Projects In Solution; (b) Moving Data And Model Files; (c) N-Tier Architecture.; Lesson 2: (a) Organize Admin And Customer Pages; (b) Dropdown In Navbar; (c) Challenge: Food Type; (d) Food Type Solution.; Lesson 3: (a) Create Irepository; (b) Implement Repository; (c) Implement Category Repository.; Lesson 4: (a) Register Category Repository To Container; (b) Use Category Repository For Operations; (c) Unit Of Work Implementation; (d) Demo: Unit Of Work; (e) Challenge: Food Type And Unit Of Work; (f) Solution: Food Type And Unit Of Work. | BizLibrary |
| ASP.NET Core 6 Razor (Part 4 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. This course covers: creating a menuitem model, using the rich text editor, including a data table in the project as well as adding POST event handling. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Create Menuitem Model; (b) Create Menuitem Table; (c) Add Menuitem To Unitofwork; (d) Menuitem Index Page; (e) Menu Item Upsert Page Get Handler; (f) Menu Item Upsert Page Get Hander UI.; Lesson 2: (a) Rich Text Editor; (b) Menu Item Create Post Handler; (c) Create API In Razor Project; (d) Include Properties.; Lesson 3: (a) Include Datatable In Project; (b) Load Datatables; (c) Datatable Render Buttons; (d) Menu Item Edit Get Handler.; Lesson 4: (a) Menu Item Edit Post Handler; (b) Implement Http Delete For Menu Item; (c) Delete Menu Item Alerts. | BizLibrary |
| ASP.NET Core 6 Razor (Part 5 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. This course covers: Refining the home page, managing users, and assigning roles. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Home Page Get Handler; (b) Display Home Page; (c) Add More Functionality To Repository; (d) Details Page; (e) How To Manage Users..; Lesson 2: (a) Scaffold Identity; (b) Register First User; (c) Extend Identity User.; Lesson 3: (a) Create Application User; (b) Assign Roles When Registering New User; (c) Create User With Different Roles. | BizLibrary |
| ASP.NET Core 6 Razor (Part 6 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. This course covers: adding a shopping cart model, as well as dealing with orders, totals and routing. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Add Shopping Cart Model; (b) Add Shopping Cart To Repository; (c) Add Shopping Cart On Details Page; (d) Authorization In .Net Core; (e) Add To Shopping Cart.; Lesson 2: (a) Increment Shopping Cart; (b) Shopping Cart Get Handler; (c) Load Shopping Cart; (d) Navigation Property Issues.; Lesson 3: (a) Order Total And Routing; (b) Increment Count From Shopping Cart; (c) Challenge: Remove And Decrement Shopping Cart Ite; (d) Solution: Remove And Decrement Shopping Cart Items; (e) Cart Summary Ui. | BizLibrary |
| ASP.NET Core 6 Razor (Part 7 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. This course covers: adding an order header model, UI changes, create a stripe account, as well as adding session ID. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Order Header Model; (b) Order Details Model; (c) Assignment: Order Header And Details Repository; (d) Solution: Order Header And Details Repository; (e) Load Summary Get Handler Data.; Lesson 2: (a) Summary Ui Changes; (b) Summary Validations; (c) Add Order Header To Database; (d) 1Create Order Header And Detail; (e) Cleanup.; Lesson 3: (a) Create Stripe Account; (b) Configure Stripe Secrets; (c) Add Stripe In Page Model; (d) Stripe In Action.; Lesson 4: (a) Adding Session Id; (b) Organize Stripe Checkout Page; (c) Stripe Final Demo; (d) Order Confirmation In Action. | BizLibrary |
| ASP.NET Core 6 Razor (Part 8 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. Part 8 of the series explores order management, managing orders UI as well as order details. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Overview; (b) Challenge: Order List With Datatables; (c) Solution: Order List With Datatables; (d) Order Details UI; (e) Loading Get Handler; (f) Load Order Details Data On UI.; Lesson 2: (a) Manage Order UI; (b) Manage Order Get Handler And Status Flow; (c) Manage Order Load UI; (d) Toggle Status Display Button; (e) Manage Order Status Update.; Lesson 3: (a) Manage Order Details Buttons; (b) Refund And Complete Order; (c) Status Buttons In Order List; (d) Order Status Filter. | BizLibrary |
| ASP.NET Core 6 Razor (Part 9 of 9) | ASP.NET Core 6 Razor pages leverage the latest technology to power your website. Learn it front to back in this course with a project. Part 9 finishes off the series with sessions in .NET Core, sending emails, Facebook login as well as migrating and deployment. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Sessions In .Net Core; (b) View Components; (c) Send Email Using Smtp.; Lesson 2: (a) Send Email Demo; (b) Send Grid Emails; (c) Social Login - Facebook.; Lesson 3: (a) Social Login - Facebook Demo; (b) Make Navigation Secure; (c) Making Registration Secure; (d) Seed Database.; Lesson 4: (a) Create Sql Database On Azure And Run Migrations; (b) Azure Deployment. | BizLibrary |
| ASP.NET Core Using MVC (Part 1 of 6): Introduction | ASP.NET Core is a cross-platform, cloud-based framework for building internet-connected applications. In the latest version, Microsoft has completely transformed Identity in ASP.NET Core applications. In this course you'll get an overview of ASP.NET core and Razor Pages. The instructor will take you through the folder structure of a project as well as the fundamentals of routing, action wizard, and tag helpers. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Asp.net core overview; (b) GitHub; (c) Razor page application overview; (d) MVC application overview. Lesson 2: (a) Create Project; (b) Csproj; (c) Properties; (d) Wwwroot; (e) Program; (f) Startup_tobemodified; (g) Middleware second half; (h) Page and app settings; (i) Routing middle lines. Lesson 3: (a) Connection string and db setup; (b) Add book to Db; (c) Create First Razor Page; (d) Index Razor Page; (e) Create get and post handler. Lesson 4: (a) Create Page; (b) Add Validation and More Properties; (c) Index Razor Page; (d) Temp data; (e) Delete book; (f) Edit Razor Page; (g) Edit Page Model. | BizLibrary |
| ASP.NET Core Using MVC (Part 2 of 6): Granite Project | ASP.NET Core is a cross-platform, cloud-based framework for building internet-connected applications. This course begins by discussing a project with Razor Pages and CRUD operations. This will prepare for the Granite House project using ASP.NET Core 2.1 and switching to MVC. This will allow comparing and contrasting Razor Pages with MVC development. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Create Project; (b) Files and Folder Structure; (c) Create Database; (d) Add Product Type Model; (e) Add Product Type to db. Lesson 2: (a) Bootstrap4; (b) Migrating from bootstrap 3 to 4; (c) Add areas to project; (d) Modifications to project when you add new area. Lesson 3: (a) Add Product Types Controller; (b) Index View; (c) Create Action Method; (d) Create View; (e) Table Button Partial. Lesson 4: (a) Font Awesome; (b) Edit Get and Post Methods; (c) Edit View; (d) Details Action Method and View; (e) Delete Action Method; (f) Delete View; (g) Assignment. | BizLibrary |
| ASP.NET Core Using MVC (Part 3 of 6): Products and Actions | ASP.NET Core is a cross-platform, cloud-based framework for building internet-connected applications. This course's coverage of the Granite House project touches more on the topics of ASP.NET Core identity, sessions, authentications, and authorization. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Products model; (b) Products view model; (c) Index Action Method; (d) Index View. Lesson 2: (a) Create Action Method; (b) Create Action Method Part 2; (c) Create View; (d) Extension Methods; (e) Create View Dropdowns. Lesson 3: (a) Add Products; (b) Edit Get Action Method Part 1; (c) Edit View; (d) Edit Post Action method; (e) Edit Post Action Method Part 2; (f) Details Action Method and View; (g) Delete Get Action Method and View; (h) Delete Post Action Method. | BizLibrary |
| ASP.NET Core Using MVC (Part 4 of 6): Homepage and Shopping Cart | ASP.NET Core is a cross-platform, cloud-based framework for building internet-connected applications. This course's coverage of the Granite House project touches more on the topics of ASP.NET Core identity, sessions, authentications, and authorization. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Home Page Index Action Method; (b) Home Page View; (c) Details Page Get Action Method; (d) Details Page View; (e) Add Session and Session Extensions; (f) Details Page Post Action Method; (g) Add Remove to Cart in Details View; (h) Remove Action Method. Lesson 2: (a) Models and View Models Needed; (b) Add and View Models for Shopping Cart; (c) Get Action Method; (d) View Part 1. Lesson 3: (a) View Part 2; (b) View Part 3; (c) View Part 4; (d) Post Action. Lesson 4: (a) Remove Action Method; (b) Appointment Confirmation Get Action Method; (c) Product Details Partial View; (d) Customer Details Partial View; (e) Appointment Confirmation View. | BizLibrary |
| ASP.NET Core Using MVC (Part 5 of 6): Users and Appointments | ASP.NET Core is a cross-platform, cloud-based framework for building internet-connected applications. This course's coverage of the Granite House project continues discussion of ASP.NET Core identity, sessions, authentications, and authorization. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Scaffold Identity to Project; (b) Upgrading again to Bootstrap 4; (c) Add Application User to Database; (d) Add Properties and Role Manager to Register Page; (e) Register Page Model Post Handler; (f) Add Admin User Controller. Lesson 2: (a) Index Page; (b) Admin Users Edit Action Methods; (c) Admin Users Edit View; (d) Delete Users Get and Post Action Methods; (e) Delete User's View; (f) New User Registration without Signing In; (g) Authorization. Lesson 3: (a) Appointment View Model; (b) Add Sales Person to Appointment; (c) Appointment Index Get Action Method; (d) Appointment List View Part 1; (e) Appointment List View Part 2. Lesson 4: (a) Search Criteria; (b) Details View Model; (c) Edit Get Action Method; (d) Edit View Part 1; (e) Edit View Part 2. Lesson 5: (a) Edit View Part 3; (b) Edit Post Action Method; (c) Details Action Method; (d) Delete Get and Post Action Method; (e) Delete Appointment View. | BizLibrary |
| ASP.NET Core Using MVC (Part 6 of 6): Advanced Topics | ASP.NET Core is a cross-platform, cloud-based framework for building internet-connected applications. This course finishes the discussion of the Granite House application, covering Advanced Topics such as custom tag helpers and view components. It wraps up with covering deploying the application to IIS and Azure. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Introduction ; (b) Custom tag helper; (c) Paging info model; (d) Create page tag helper. Lesson 2: (a) Add pagination action method; (b) Consuming Custom Tag Helpers; (c) View Component Method. Lesson 3: (a) Consuming View Component; (b) Uniform layout; (c) Two factor auth; (d) View comp. Lesson 4: (a) Deployment introduction; (b) Layout Changes; (c) Setting Up Azure Database; (d) Deploy to azure. Lesson 5: (a) Deploy on IIS; (b) Seed database 1; (c) Seed part 2; (d) Seed Users to Database Part 3; (e) Seed Database Part 4. | BizLibrary |
| AWS for Beginners | Video School | |
| Bash Scripting and Shell Programming (Part 1 of 2): Basics | In this course you will be able to create bash scripts with ease. You'll learn how to take tedious and repetitious tasks and turn them into programs that will save you time and simplify your life on Linux, Unix, or MAC systems. This course covers shell scripting basics, exit status, functions as well as wildcards. Lesson 1: (a) Course Overview; (b) Shell Scripting Basics intro; (c) Shell Scripts; (d) Parameters and Input. Lesson 2: (a) Exit Status; (b) Demo: Exit Status. Lesson 3: (a) Functions; (b) Function Exit Status; (c) Shell Script Template and Checklist; (d) Intro to Wildcards. Lesson 4: (a) Wildcards; (b) Demo: Wildcards; (c) Wildcards in Shell Scripts; (d) Demo: Wildcards in Shell Scripts. | BizLibrary |
| Bash Scripting and Shell Programming (Part 2 of 2): Statements and Debugging | In this course you will be able to create bash scripts with ease. You'll learn how to take tedious and repetitious tasks and turn them into programs that will save you time and simplify your life on Linux, Unix, or MAC systems. The topics covered include, Case Statements, logging, Debugging and Loops. Lesson 1: (a) Case Statements; (b) Logging. Lesson 2: (a) Debugging; (b) Extra Tips and Tricks. Lesson 3: (a) Scripts Used to Create this Course; (b) Bash Programming Sales and Promo; (c) While Loops; (d) While loops Part 2. | BizLibrary |
| Chef (Part 1 of 6): Intro and Setup | Chef takes the process of software deployment and converts it into code, which makes managing your infrastructure smoother and more efficient. This course starts with an explanation of what you can expect from Chef and how to set up the environment both locally and using an Amazon EC2. It also covers some additional setup options and resources that can help support you in Chef. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Course Intro; (b) Roadmap. Lesson 2: (a) Getting Started; (b) Install Chef Dev Kit; (c) Vagrant. Lesson 3: (a) Using AWS; (b) Key Pairing; (c) Connect to Instance. Lesson 4: (a) IAC; (b) Configuration Management; (c) Lab: Your First Recipe; (d) Chef Thinks. Lesson 5: (a) Overview Chef Resources; (b) Exploring Resources; (c) Test Repair; (d) Lab: Workstation; (e) Organizing Resources. | BizLibrary |
| Chef (Part 2 of 6): Chef Client and Ohai | Chef takes the process of software deployment and converts it into code, which makes managing your infrastructure smoother and more efficient. Cookbooks are the fundamental unit of configuration and policy distribution in Chef. This course starts with how cookbooks work and how to build one. Next, it covers how the Chef Client works. Finally, it will take a look at Ohai, which is a tool that is used to collect system configuration data, which is provided to the chef-client for use within cookbooks. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Overview Cookbooks; (b) Cookbooks; (c) Cookbook Components; (d) Using GIT; (e) Lab: Webserver. Lesson 2: (a) Overview Chef Client; (b) Applying Recipes; (c) Include Recipe; (d) Lab: Run Chef Client. Lesson 3: (a) Overview Inventory with Ohai; (b) Node Object; (c) Node Attributes; (d) Lab: Node Attributes. | BizLibrary |
| Chef (Part 3 of 6): Templates and Resources | Chef takes the process of software deployment and converts it into code, which makes managing your infrastructure smoother and more efficient. This course starts of with templates. A cookbook template is used to dynamically generate static text files and is a great way to manage configuration files. The course also covers remote file execution, users groups, notifications, and issues related to problem solving and troubleshooting. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Templates; (b) Exploring Templates; (c) ERB; (d) Templates Recipes; (e) Lab: Templates. Lesson 2: (a) Common Resources; (b) Cookbook File; (c) Remote File; (d) Execute; (e) User Group; (f) Notifications. Lesson 3: (a) Troubleshooting and Bonus Content; (b) Chef DK; (c) Chef DK Tools; (d) Debugging; (e) Breaking Stuff. | BizLibrary |
| Chef (Part 4 of 6): Chef Server and Supermarket | Chef takes the process of software deployment and converts it into code, which makes managing your infrastructure smoother and more efficient. This course covers how the Chef server works as a central artifact store and distribution mechanism that manages scale, complexity, and safeguarding your systems. It also covers using the Chef Supermarket, an online place to collaborate or get cookbooks written by other authors. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Chef Server; (b) Why Chef Server; (c) Chef Server Signup; (d) Upload Cookbooks; (e) Reconfigure Vagrant; (f) Bootstrapping. Lesson 2: (a) Supermarket; (b) Exploring Supermarket; (c) Wrapper Cookbooks; (d) Adding web server Members; (e) Managing Cookbooks; (f) Lab: Load Balancer. | BizLibrary |
| Chef (Part 5 of 6): Managing Nodes and Roles | Chef takes the process of software deployment and converts it into code, which makes managing your infrastructure smoother and more efficient. This course covers managing nodes in your infrastructure system, assigning roles to manage groups of nodes as well as how to index and search your infrastructure. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Managing Nodes; (b) Adding Nodes; (c) Lab: Bootstrap Node; (d) Verifying Nodes; (e) Bonus Chef Client. Lesson 2: (a) Roles; (b) Describing Roles; (c) Creating Roles; (d) Load Balancer Role; (e) Bonus Knife SSH. Lesson 3: (a) Indexing and Search; (b) Search Index; (c) Knife Search; (d) Dynamic Load Balancer; (e) Lab: Testing Dynamic IB. | BizLibrary |
| Chef (Part 6 of 6): Environments and Data Bags | Chef takes the process of software deployment and converts it into code, which makes managing your infrastructure smoother and more efficient. This course covers how to build an environment, which is a way to map an organization’s workflow to what can be configured and managed when using Chef server. Next, it covers how to make a data bag, or information that can be loaded by cookbooks and used during searches. Finally, it summarizes what you've learned in this course as well as how to go forward. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * This course contains the following lessons: Lesson 1: (a) Environments; (b) Exploring Environments; (c) Managing Environments; (d) Lab: Acceptance Environments; (e) Refine Load Balancer. Lesson 2: (a) Overview Data Bags; (b) Data Bags; (c) Using Data Bags; (d) Dynamic Data Bags; (e) Lab: Managing Data Bags; (f) Encrypted Data Bags. Lesson 3: (a) What have we learned; (b) What now. Lesson 4: (a) Further Resources; (b) Chef Community. | BizLibrary |
| Complete Android Development (Part 1 of 29): Get Started | This series is for you, if you want to understand, architect, and master Android Applications. This course covers: Installation of tools and how to create your first Android app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Install AS and Create Emulator Mac; (b) Download AS on Windows; (c) Fixing VTX Virtualization Windows Issue. Lesson 2: (a) Create Our First Android App; (b) Show Name App Final. | BizLibrary |
| Complete Android Development (Part 10 of 29): Baby Needs App | This series is for you, if you want to understand, architect, and master Android Applications. This course covers a baby list application, and how to add and save items for it. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Baby List App Demo; (b) Baby Project Setup; (c) UI PopUp Xml. Lesson 2: (a) Finished Popup Showing; (b) Creating Model and DbHandler Classes. Lesson 3: (a) CRUD Operations GetItem; (b) CRUD Get All Items; (c) CRUD Finalized. Lesson 4: (a) Saving a Baby Item and Show it in Log; (b) RecyclerView Setup. | BizLibrary |
| Complete Android Development (Part 11 of 29): More Baby Needs App | This series is for you, if you want to understand, architect, and master Android Applications. This course covers the continuation of the Baby needs app with the ListView activity, making FAB button, and Adding Deletion confirmation. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Showing Items in Listview Activity; (b) Fixing Minor UI Issues; (c) Adding a FAB button. Lesson 2: (a) Making FAB button Work; (b) Delete Item. Lesson 3: (a) Adding Confirmation Before Delete; (b) Updating Item; (c) Final App Edit and Update. | BizLibrary |
| Complete Android Development (Part 12 of 29): Android Room | This series is for you, if you want to understand, architect, and master Android Applications. This course covers an introduction to Android Room, creating a NoDoDau class, A Repository class, the user interface. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Android Room Presentation; (b) Creating ROOM NoDo App Setup and Entity Class. Lesson 2: (a) Creating the NoDoDao Class; (b) Creating NoDoRoomDatabase. Lesson 3: (a) Creating the Repository Class; (b) Create ViewModel Class. Lesson 4: (a) User Interface RecyclerView; (b) Creating RecycleViewAdapter. Lesson 5: (a) Creating the NewNoDoActivity; (b) Finished Android Room NoDo App. | BizLibrary |
| Complete Android Development (Part 13 of 29): Location and Maps | This series is for you, if you want to understand, architect, and master Android Applications. This course covers Location presentation and setting up FusedLocationProvider. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Location Presentation; (b) SettingUp Google Services Dependencies; (c) Making Sure GPlayServices works. Lesson 2: (a) Setting Up FusedLocationProvider; (b) StartLocation Updates. Lesson 3: (a) Setting up FuseLocationProvider Final; (b) Showing Location Coordinates. | BizLibrary |
| Complete Android Development (Part 14 of 29): More Location and Maps | This series is for you, if you want to understand, architect, and master Android Applications. This course covers how to get current location and update it as well as showing map properties. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Getting Current Location and Updating Location; (b) Maps Presentation; (c) Setting Up our First Map and Showing Sydney. Lesson 2: (a) Playing Around with Map Properties; (b) Creating Markers and Putting on Map; (c) Challenge Solution Creating MarkerOptions. | BizLibrary |
| Complete Android Development (Part 15 of 29): Earthquake App | This series is for you, if you want to understand, architect, and master Android Applications. this course covers the start of an Earthquakes application, how to get coordinates from the API. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) EarthQuake Watcher Demo; (b) EarthQuakeWatcher Setup. Lesson 2: (a) Get Coordinates From API; (b) EarthQuakeWatcher Part 3. Lesson 3: (a) add tap listener; (b) Display popup. | BizLibrary |
| Complete Android Development (Part 16 of 29): Finish Earthquake App | This series is for you, if you want to understand, architect, and master Android Applications. This course covers changing marker colors and finishing up the earthquake app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Create New Layout; (b) Parse JSON. Lesson 2: (a) Marker Colors; (b) EarthQuakeWatcher Final. | BizLibrary |
| Complete Android Development (Part 17 of 29): Android Media | This series is for you, if you want to understand, architect, and master Android Applications. This course covers Android Media, Creating a Seekbar, sound pool and playing FX as well as playing a video with ExoPplayer. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Android Media; (b) Creating MediaPlayer and Playing Music; (c) MediaPlayer Streaming MP3 from a Link. Lesson 2: (a) Creating a SeekBar and SeekTo; (b) SoundPool Presentation; (c) SettingUp SoundPool. Lesson 3: (a) SoundPool Playing FX; (b) Introduction to Playing Video and SurfaceView; (c) Playing Video with SurfaceView. Lesson 4: (a) Playing a Video with ExoPlayer. | BizLibrary |
| Complete Android Development (Part 18 of 29): Android Animation | This series is for you, if you want to understand, architect, and master Android Applications. This course covers an Animation, and intro to UI and User Experience, Android drawable resources as well as understanding XML drawables and shapes. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Animation Frame Animation; (b) Fading Animation. Lesson 2: (a) Intro to UI and UX; (b) Android Material Design Intro; (c) Android Views and ViewGroups. Lesson 3: (a) Android Resources drawable menu layout mipmap; (b) Understanding Density in Android. Lesson 4: (a) Understanding XML Drawables Creating Shapes; (b) Button State Selectors Using XML; (c) XML Gradient. Lesson 5: (a) Understanding Intents Presentation; (b) Implicit Intent Send a Message via Email; (c) CHALLENGE Trivia Send Score Message via Share btn; (d) CHALLENGE Solution. | BizLibrary |
| Complete Android Development (Part 19 of 29): Fragments in Android | This series is for you, if you want to understand, architect, and master Android Applications. This course covers an introduction to both Fragments and ListFragments. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Fragments; (b) Create First Fragment; (c) Fragment From Code Final. Lesson 2: (a) Intro to ListFragments Part 1 Setup; (b) Show Courses on FragmentList. | BizLibrary |
| Complete Android Development (Part 2 of 29): Development Intro | This series is for you, if you want to understand, architect, and master Android Applications. This course covers: understanding Android Studio, a Rain Application, Understanding Android App structure, as well as currency formatting. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Understanding Android Studio; (b) Understanding AS Part 2. Lesson 2: (a) Building Make It Rain App UI; (b) Putting Text into String.xml file. Lesson 3: (a) Understand the Android App Structure Presentati; (b) Adding an Onclick in the XML. Lesson 4: (a) Showing Money Counter Currency Format; (b) Finalizing the App plus Challenge. Lesson 5: (a) Change Color Challenge Solution; (b) Dynamic Color. | BizLibrary |
| Complete Android Development (Part 20 of 29): More Fragments in Android | This series is for you, if you want to understand, architect, and master Android Applications. This course covers using the Screensize Util class, setting up Details Activity and Fragments as well as passing course objectives to activities. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) ScreenSize Util Class; (b) Show it on Phone and Tablet; (c) Creating Layouts with Two Fragments. Lesson 2: (a) DetailsActivity and Fragment; (b) OnItemClick and Callbacks to Take to Detai. Lesson 3: (a) Passing Course Object to next Activity -Fragment; (b) Finalized Fragment App. | BizLibrary |
| Complete Android Development (Part 21 of 29): Realtime Database | This series is for you, if you want to understand, architect, and master Android Applications. This course covers an intro to Firebase, Saving Data to Firestore, adding a snapshot listener and creating documents using POJO. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Firebase; (b) Firestore Introduction Presentation; (c) Setting up Firestore in AS; (d) Adding Firestore Dependency in AS FirebaseAssista. Lesson 2: (a) Saving Data to Firestore; (b) Retrieving data From Firestore Collection. Lesson 3: (a) Adding SnapShot Listener; (b) Firestore Updating Data; (c) Firestore Delete. Lesson 4: (a) Firestore Creating Documents Using POJO; (b) Creating and Retrieving Multiple Documents; (c) Showing Multiple Documents in a Scrollview. | BizLibrary |
| Complete Android Development (Part 22 of 29): Journal Application | This series is for you, if you want to understand, architect, and master Android Applications.This course covers the start of a Self Journal app, creating the login screen and CreateAccount and User Object. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Self Journal App Demo; (b) Setting up Firebase with Project; (c) User Interface Main Screen. Lesson 2: (a) Login Screen; (b) Setup Create Acct Activity; (c) Setting up CreateAccount with Firebase. Lesson 3: (a) CreateAccount and User Object; (b) Create Firestore User and Authenticated user. | BizLibrary |
| Complete Android Development (Part 23 of 29): Setup Journal Post Screen | This series is for you, if you want to understand, architect, and master Android Applications. This course covers setting up the Journal post screen, setting up a post gallery intent as well as document and image. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Setting up Journal Post Screen. Lesson 2: (a) Setting Up Journal Post Gallery Intent; (b) etting Up Journal Post Saving Image. Lesson 3: (a) Successfully Added a Journal Document and Image; (b) Login and Post a Journal Working. | BizLibrary |
| Complete Android Development (Part 24 of 29): List Activity and RecycleView Adapter | This series is for you, if you want to understand, architect, and master Android Applications. This course covers adding menu icons to the list activity as well as the RecyclerView Adapter. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Adding Menu Icons to ListActivity; (b) Sign Out; (c) RecyclerView and Journal Row UI. Lesson 2: (a) RecyclerView Adapter and TimeAgo; (b) Showing all Journals. | BizLibrary |
| Complete Android Development (Part 25 of 29): UI Issues | This series is for you, if you want to understand, architect, and master Android Applications. This course covers fixing UI issues with Rows and the UI Interface Revamp. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Fixing UI issues with Rows; (b) User Interface Revamp. Lesson 2: (a) UI Intercace Revamp Final; (b) Final Journal App. | BizLibrary |
| Complete Android Development (Part 26 of 29): Drawing in Android | This series is for you, if you want to understand, architect, and master Android Applications.This course covers Drawing as well as Android Documentation and Drawing Bitmaps. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Draw and View Slide; (b) Drawing Circle and Line on Screen. Lesson 2: (a) Reading Android Documentation; (b) Gradients. Lesson 3: (a) Drawing Bitmaps on Screen; (b) Custom Textviews. | BizLibrary |
| Complete Android Development (Part 27 of 29): Machine Learning | This series is for you, if you want to understand, architect, and master Android Applications. This course covers Setting up Machine Learning kit Firebase, and analyzing images. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Setting Up ML kit Firebase; (b) Project Setup Two More Libraries Done; (c) Setting Up the UI. Lesson 2: (a) Solved Androidx BottomSheet Issue; (b) Setting up CameraView in Main Activity. Lesson 3: (a) Analyzing Image; (b) Detecting Faces and Drawing a Square to Face. | BizLibrary |
| Complete Android Development (Part 28 of 29): Android Tools and Monetizing | This series is for you, if you want to understand, architect, and master Android Applications. This course covers processing the frame contour, as well as google dev Android vocabulary. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Processing the Frame and Contour; (b) Draw Face Contour. Lesson 2: (a) Give it a Run Issues Image not Showing; (b) Showing the App Working and Fixing minor issues. Lesson 3: (a) Google Dev android Vocabulary; (b) Learn to Help Yourself StackOverflow; (c) Monetization Explained; (d) Showing Ads using Google AdMob; (e) Creating Launcher Icons. | BizLibrary |
| Complete Android Development (Part 29 of 29): Publishing Apps | This series is for you, if you want to understand, architect, and master Android Applications. This course covers Google play console developer account, how to create and app listing and prepare the project for release. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Create Your Google Play Console Developer Account; (b) Google Play How it Looks and App Metadata; (c) Add App Icon Launcher; (d) Taking Screenshots; (e) Screenshot Enhancers tools. Lesson 2: (a) Creating our App Listing in the Console; (b) Understanding APK and Signing Presentation. Lesson 3: (a) Preparing Our Project For Release; (b) Creating Sign and Release the App in the Google S; (c) App Published Update; (d) The App Development process. | BizLibrary |
| Complete Android Development (Part 3 of 29): Android Ins and Outs | This series is for you, if you want to understand, architect, and master Android Applications. This course covers: Android architecture, as well as construction of a Quiz application with MVC architecture. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What's Android Android Architecture; (b) The Manifest file; (c) Understanding the setContentView. Lesson 2: (a) Start Building Quiz App UI; (b) Implementing OnClickListener Interface. Lesson 3: (a) Model View Controller Architeture; (b) Creating Question Model Class; (c) Showing Next Question. Lesson 4: (a) Finished App; (b) Interface and Abstract Classes. | BizLibrary |
| Complete Android Development (Part 4 of 29): Quiz Application | This series is for you, if you want to understand, architect, and master Android Applications. This course covers: more work on the quiz application, understanding activities and callbacks, navigation to activities, receiving and showing data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Challenge 1 Improve QuizApp; (b) Adding drawables icons and showing; (c) Final Challenge Solution. Lesson 2: (a) Understanding Activities Lifecycle Callbacks; (b) Showing Each Activity Life Cycle. Lesson 3: (a) Navigate to Another Activity; (b) Going From Activity A to Activity B. Lesson 4: (a) Receiving Data from First Activity and Show; (b) Using Bundle to Retrive data and Integers. Lesson 5: (a) Show Data From Second Activity; (b) Start Activity For Result. | BizLibrary |
| Complete Android Development (Part 5 of 29): Connect to the Web | This series is for you, if you want to understand, architect, and master Android Applications. This course covers, how the web works, JSON Response Object, and understanding Singletons with Volley. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) How the Web Works; (b) Understanding APIs and Libraries animated; (c) Introduction to Volley Library. Lesson 2: (a) Showing a JSON Response Object; (b) Parse JSonArray API. Lesson 3: (a) Understanding Singletons with Volley; (b) Adding Libraries Via Library Repository. | BizLibrary |
| Complete Android Development (Part 6 of 29): Trivia Application | This series is for you, if you want to understand, architect, and master Android Applications. This course covers: a Trivia app, the QuestionBank class, the UI for the Trivia App, checking answers and adding Animation listeners. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Trivia App Demo; (b) Setup Appcontroller and Volley; (c) Setting Up Question Bank Class. Lesson 2: (a) QuestionBank Data Class; (b) Async Interface to Get Data into Main. Lesson 3: (a) Trivia User Interface; (b) Changing the Background and Buttons Color; (c) Showing Questions on Screen. Lesson 4: (a) Check Answers; (b) Adding a Shake Animation. Lesson 5: (a) Adding Animation Listener Red Background; (b) Finalize Trivia App Adding Fade Animation. | BizLibrary |
| Complete Android Development (Part 7 of 29): Persistence Shared Prefs | This series is for you, if you want to understand, architect, and master Android Applications. This course covers how to persist shared preferences, a trivia challenge to the app, classes and saving as well as solutions to the trivia challenge. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Persistence in Android; (b) How to Use SharedPreferences. Lesson 2: (a) Trivia Challenge; (b) Add Score; (c) Finalize showing Score. Lesson 3: (a) Preference Class and Saving; (b) Saving Score onPause. Lesson 4: (a) Solution: Showing HighestScore Text; (b) Move to Next Question Automatically. Lesson 5: (a) Solution: Saving the State of the App; (b) Probing into prefs Device Folder. | BizLibrary |
| Complete Android Development (Part 8 of 29): Persistence and Database | This series is for you, if you want to understand, architect, and master Android Applications. This course covers persistence, SQLite, and CRUD operations related to these operations. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Databse SQLite; (b) Creating Contact Manager DB Setup; (c) DatabaseHandler Setup Part 2. Lesson 2: (a) CRUD Add and Get Contact Methods; (b) CRUD Get All contacts and Show Saved Contacts. Lesson 3: (a) CRUD Update Contact; (b) CRUD Delete a Contact; (c) Final CRUD Get Count Method. | BizLibrary |
| Complete Android Development (Part 9 of 29): Listview and RecyclerView | This series is for you, if you want to understand, architect, and master Android Applications. This course covers: a Listview demonstration, putting together row XML, showing data with Recyclerview and adding OnClick Listeners. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Listview Demo; (b) Showing Data in a Listview; (c) Presentation Listview and ArrayAdapters; (d) Listviews vs. RecyclerViews Presentation. Lesson 2: (a) Putting Together Row xml for RecyclerView; (b) Recycler Adpater. Lesson 3: (a) Showing Data with RecyclerView; (b) Finalizing the RecyclerView Cosmetics. Lesson 4: (a) Adding OnClick Listener; (b) Sending Data to Another Activity From Adapter. | BizLibrary |
| Create a High-Converting Sales Page Using HTML, CSS and JavaScript | Are you keen to move beyond the basics of HTML and CSS, and dive deeper into the vibrant world of web development? Maybe you've dabbled a bit in JavaScript and want to bring your skills together to create something both beautiful and functional? If you're nodding in agreement, then this course is designed just for you. In our "Learn By Doing" series, we're thrilled to bring you "Create a High Converting Sales Page with HTML, CSS, and JavaScript". This hands-on course doesn't just show you the ropes; it guides you in creating an actual project that you can add to your portfolio. Across five engaging videos, we will explore every component of a modern, aesthetically pleasing, and high converting sales page. We begin with an introduction to the course and a comprehensive look at the final page you'll be creating. From there, we'll delve into the HTML, CSS, and JavaScript that form the backbone of the project, reviewing each in detail. | BizLibrary |
| Create a High-Converting Sales Page: Demonstrating the Completed Project | Mark unveils the end product of your learning journey. Witness the full potential of a high-converting sales page in action, from its responsive design to seamless functionality, all crafted beautifully using HTML, CSS, and JavaScript. | BizLibrary |
| Create a High-Converting Sales Page: Examining the HTML | Mark guides you through the architectural blueprint of our sales page—the HTML code. Unravel the essence of each line of code, and witness the transformation of text into captivating visual elements on the browser window. | BizLibrary |
| Create a High-Converting Sales Page: Introduction to Project | Join Mark as he warmly welcomes you to the adventure of building a High-Converting Sales Page. Get a clear roadmap of the exciting journey you're about to embark on and a sneak peek at the vital skills you're set to acquire. | BizLibrary |
| Create a High-Converting Sales Page: Reviewing the JavaScript Code | Engage with the magic of interactivity powered by JavaScript in the concluding video. Mark demystifies the dynamic aspects of the sales page, taking you under the hood of how JavaScript adds an exciting, user-friendly touch to the project. | BizLibrary |
| Create a High-Converting Sales Page: Understanding the CSS Code | Dive into the world of CSS, the artist behind the aesthetics of our high-converting sales page. Together with Mark, explore how the CSS breathes life into the HTML structure, styling each element to perfection and creating an impressive visual impact on the screen. | BizLibrary |
| DevOps Essentials (Part 1 of 2): Fundamentals | DevOps is about creating a culture in the organization in which software development and IT operations can provide continuous delivery with high stability, while seeing each other as partners instead of adversaries. This course covers an introduction to what DevOps is as well as topics like: DevOps history, build automation and continuous deployment. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is DevOps; (b) Dev and Ops Teams; (c) DevOps Culture. Lesson 2: (a) DevOps History; (b) What Happened in Silos; (c) DevOps Culture. Lesson 3: (a) Automating the Build; (b) What is Continuous Integration; (c) Continuous Integration Practices. Lesson 4: (a) Continuous Deployment; (b) Continuous Delivery. | BizLibrary |
| DevOps Essentials (Part 2 of 2): Monitoring and Tools | DevOps is about creating a culture in the organization in which software development and IT operations can provide continuous delivery with high stability, while seeing each other as partners instead of adversaries. This course covers: infrastructure as Code, Monitoring for DevOps, as well as tools for management and orchestration. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Infrastructure as Code -IAC; (b) Configuration Management. Lesson 2: (a) Monitoring for DevOps; (b) What are Microservices; (c) Tools for Build Automation and Continuous Integra. Lesson 3: (a) Tools Required for Configuration Management; (b) Tools for Virtualization and Containerization; (c) Tools Required for DevOps Monitoring. Lesson 4: (a) Tools Required for Orchestrating DevOps; (b) Relationship between DevOps and the Cloud. | BizLibrary |
| Django for Python Developers (Part 1 of 8): Basics and Setup | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications This course will get you started with Django, setting up the environment and working on a first Django Web Application. Lesson 1: (a) Web Application Basics; (b) Server Side Programming; (c) What and why Django; (d) MVT Pattern; (e) Django Projects and Apps. Lesson 2: (a) Install DJango; (b) Install ATOM IDE; (c) Install MySql and MySql Workbench; (d) Launch MySql Workbench; (e) Install python mysqlclient. Lesson 3: (a) First a DJango Project; (b) Run the project; (c) Create a DJango App; (d) Create a View; (e) Configure URLs and Run the app; (f) Create another view; (g) Multiple applications in a project; (h) Application level URLs. | BizLibrary |
| Django for Python Developers (Part 2 of 8): Templates and Models | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This course will introduce templates, tags and models with views. Lesson 1: (a) Introduction; (b) Steps; (c) Create Template Settings; (d) Create a Template and View; (e) Configure the URL and TEST; (f) Template Tags; (g) Using template tags; (h) Rendering Employee Information. Lesson 2: (a) Using Static Files; (b) Insert an Image; (c) Use a CSS; (d) Create ProductTemplates Project. Lesson 3: (a) Create the templates; (b) Create the Views; (c) Map the URLs and Test. Lesson 4: (a) Introduction; (b) Steps; (c) Create a Project; (d) Using MySql Database; (e) Create the Model; (f) Converting Model to DB Tables. Lesson 5: (a) Use the model in view; (b) Create the template; (c) Run and Test; (d) Django Admin UI; (e) Adding Model to the Admin UI; (f) Displaying Model fields on the UI; (g) Using SqlLite DB. | BizLibrary |
| Django for Python Developers (Part 3 of 8): ORM and Forms | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This courses introduces Forms, and ORM Fundamentals. Lesson 1: (a) The Fundamentals; (b) Filtering Data; (c) Using Logical Operators; (d) Selective Columns; (e) Aggregate Functions; (f) Create; (g) Bulk Create; (h) Delete; (i) Update; (j) Order By. Lesson 2: (a) Introduction; (b) Hands On Steps; (c) Create the Project; (d) Create the Form; (e) CSRF Token; (f) Use the form in the View; (g) Create the template; (h) Configure the CSRF Token and URLs. Lesson 3: (a) Forms in action; (b) Processing the form data; (c) Different Types of form fields; (d) Default Django Validations. Lesson 4: (a) Writing Custom Clean Methods; (b) Single clean method; (c) In Built Validators. | BizLibrary |
| Django for Python Developers (Part 4 of 8): Model Forms and Views | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This course discusses Model Forms, how to add a project template, function based views and testing. Lesson 1: (a) Introduction; (b) Hands On Steps; (c) Create project and model; (d) Create Model Form; (e) Create Views; (f) Create Add Project View; (g) Create Index Template; (h) Create List Projects Template. Lesson 2: (a) Create the Add Project Template; (b) Configure URLs; (c) Configure MYSQL; (d) Run Migrations; (e) Refactor and Run the Application; (f) Django tables from migrate. Lesson 3: (a) Hands On Steps; (b) Create the Project; (c) Implement READ; (d) Run the Migrations; (e) Test READ; (f) Implement Create. Lesson 4: (a) Test Create; (b) Delete; (c) Update View; (d) Update Template; (e) Test Update; (f) Using DJango form for Update. | BizLibrary |
| Django for Python Developers (Part 5 of 8): Class-Based Views and Templates | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This course discusses Class-Based views, implements details and creates more templates. Lesson 1: (a) CBV in Action; (b) Setting Attributes on a CBV; (c) Hands On Steps; (d) Create Project; (e) Create List View; (f) Create List Template; (g) Test List View. Lesson 2: (a) Implement Student Details; (b) Create; (c) Test Create; (d) Update; (e) Delete. Lesson 3: (a) Use Template Inheritance on CBV; (b) Filters in Action; (c) User Defined Filters; (d) Using Custom Filter; (e) Registering a Filter using a decorator; (f) Passing Arguments. | BizLibrary |
| Django for Python Developers (Part 6 of 8): Session Management and Middleware | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This course covers session management, creates a shopping cart as well as middleware. Lesson 1: (a) Django Session Management; (b) Create the Project; (c) Checking Cookie Support; (d) Run the Test; (e) Page Hit Count using Cookies; (f) Cookies in action. Lesson 2: (a) Create Form and Views; (b) Create the Add Item View; (c) Implement Templates; (d) Display Items Template; (e) Configure the URLs and Run. Lesson 3: (a) Create Session API Project; (b) Page Count Using Session API; (c) Implement Shopping Cart; (d) Configure URLs; (e) Other methods on session. Lesson 4: (a) Introduction; (b) Custom Middleware; (c) Create Custom Middleware; (d) Exception handling middleware. | BizLibrary |
| Django for Python Developers (Part 7 of 8): Security and ORM Relationships | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This course covers security, how to redirect logouts and ORM Relationships. Lesson 1: (a) Introduction; (b) Steps; (c) The first two steps; (d) Secure the views; (e) Create Users; (f) Test. Lesson 2: (a) Logout redirect; (b) Add login and logout links; (c) Implement Authorization; (d) User Groups. Lesson 3: (a) Introduction; (b) Implement ManyToMany; (c) Many-To-Many in action; (d) Implement ManyToOne; (e) Many-To-One in action; (f) Implement OneToOne; (g) One-To-One In Action. | BizLibrary |
| Django for Python Developers (Part 8 of 8): Clinical Data Reporting | Django is the most widely used Web Application Development framework in the industry today. Django makes it super easy to create production ready web applications. This course finishes out the series with a clinical data reporting project, and how to calculate BMI. Lesson 1: (a) Project Work Flow; (b) Create Project; (c) Create Model; (d) Update Model; (e) Create Forms; (f) Create Views; (g) Create List Template. Lesson 2: (a) Test List View; (b) Implement and test create; (c) Test Update; (d) Test Delete. Lesson 3: (a) Clinical Data View; (b) Create Clinical Data Template; (c) Analyze View. Lesson 4: (a) Calculate BMI; (b) Create the Report Template; (c) Apply Styles. | BizLibrary |
| Docker for Beginners | Video School | |
| Docker for DevOps (Part 1 of 6): Get Started with Docker | This course will walk through developing and deploying a multi-service Flask and Ruby on Rails application with a focus on deploying it. Along the way you'll learn all the Docker basics as well as: how to install docker, prepare your system, and the benefits of using Docker. Lesson 1: (a) Life without docker; (b) Installing additional docker tools; (c) Installing docker on linux; (d) Installing sublime text. Lesson 2: (a) Preparing your system for docker; (b) Installing. Lesson 3: (a) Benefits of using docker; (b) Docker hello world. Lesson 4: (a) What is docker; (b) Working with a docker registry. | BizLibrary |
| Docker for DevOps (Part 2 of 6): First Docker App | This course will walk through developing and deploying a multi-service Flask and Ruby on Rails application with a focus on deploying it. Along the way you'll learn all the Docker basics as well as: Setting up a Project Directory, Docker Compose, Building the App and the Dockerfile. Lesson 1: (a) Setting up a project directory; (b) Alternative dev process; (c) Building the app. Lesson 2: (a) Docker compose; (b) Flask project scaffolding. Lesson 3: (a) The dockerfile; (b) Alternative dev process. Lesson 4: (a) Building the app; (b) Docker compose; (c) Project scaffolding. Lesson 5: (a) The dockerfile; (b) Github; (c) Working Directory. | BizLibrary |
| Docker for DevOps (Part 3 of 6): Staging Server | This course will walk through developing and deploying a multi-service Flask and Ruby on Rails application with a focus on deploying it. Along the way you'll learn all the Docker basics as well as: the benefits of a staging server, picking an Operating system, pushing the Web app and setting up ssh. Lesson 1: (a) Benefits of a staging server; (b) Installing docker; (c) Installing sudo; (d) Operation automation. Lesson 2: (a) Picking an operating system; (b) Provisioning the staging server; (c) Pulling the docker images. Lesson 3: (a) Pushing the web app; (b) Securing your staging server; (c) Setting a static ip address. Lesson 4: (a) Setting up ssh; (b) Why cant we use vagrant. | BizLibrary |
| Docker for DevOps (Part 4 of 6): systemd | This course will walk through developing and deploying a multi-service Flask and Ruby on Rails application with a focus on deploying it. Along the way you'll learn all the Docker basics as well as: creating first unit files, systemd and updating the deployment. Lesson 1: (a) Creating your first unit files; (b) Exploring the updated deploy script. Lesson 2: (a) What is systemd; (b) Creating self signed ssl certificates; (c) Customizing the official nginx image. Lesson 3: (a) Updating the deploy files; (b) What is nginx. | BizLibrary |
| Docker for DevOps (Part 5 of 6): Create Production Server | This course will walk through developing and deploying a multi-service Flask and Ruby on Rails application with a focus on deploying it. Along the way you'll learn all the Docker basics as well as: Creating and preparing droplet, purchase and configuring a domain, centralized logging and planning to scale. Lesson 1: (a) Creating a new droplet; (b) Picking a hosting provider. Lesson 2: (a) Preparing your droplet; (b) Signing up with digital ocean; (c) Picking a domain registrar. Lesson 3: (a) Purchasing and configuring a domain; (b) Investigating lets encrypt; (c) Picking a certificate authority; (d) Using your certificates in production; (e) Verifying that your ssl cert is graded a plus; (f) Adding more services to your web app. Lesson 4: (a) Centralized logging; (b) Congrats you finished the main course; (c) Evaluating configuration management tools; (d) Exploring continuous integration ci. Lesson 5: (a) Monitoring metrics and alerting; (b) Real Time Monitoring. Lesson 6: (a) Planning to scale; (b) Kubernetes. | BizLibrary |
| Docker for DevOps (Part 6 of 6): Backups and Upgrades | This course will walk through developing and deploying a multi-service Flask and Ruby on Rails application with a focus on deploying it. Along the way you'll learn all the Docker basics as well as: Installing Docker without a GUI, setting up automated backups and upgrading Docker. Lesson 1: (a) Installing docker; (b) Replacing debian with coreos. Lesson 2: (a) Setting up automated database backups; (b) Update Package List. Lesson 3: (a) Upgrading docker 1.8.x to docker 1.10.x; (b) Upgrading docker to 17.06. | BizLibrary |
| Flask Framework for Python Developers (Part 1 of 3): Get Started | Flask is the most popular python web framework and you'll learn how to make a Flask application in this course. The topics covered are: setting up the Python Environment, how to use the code editor, routing and forms. Lesson 1: (a) Python Dev Environment; (b) Instal on Mac; (c) Instal on Windows 10; (d) Cloud Python Development Environment; (e) Windows And Mac Virtualenv Setup; (f) PythonAnywhere Virtualenv Setup; (g) Activation And Deactivation; (h) Virtual Environments; (i) Installing Flask. Lesson 2: (a) The Code Editor; (b) Hello World; (c) Running The Application; (d) Running The Application(PythonAnywhere); (e) Debugging On Windows and Mac; (f) Debugging On PythonAnywhere; (g) The Debug Stack; (h) Debugging Our Application. Lesson 3: (a) Routing; (b) Templates; (c) The Url Function; (d) The Static Folder; (e) Template Inheritance. Lesson 4: (a) Introduction To Forms; (b) Cookies And Sessions; (c) Python Dot Env For Windows And Mac; (d) Python Dot Env For PythonAnywhere; (e) Configuration Management. | BizLibrary |
| Flask Framework for Python Developers (Part 2 of 3): Database and Migration | Flask is the most popular python web framework and you'll learn how to make a Flask application in this course. The topics covered are: setting up the database, making a database driven application, an introduction to migrations and how to test infrastructure. Lesson 1: (a) Setting Up Our Database; (b) Installing MySQL; (c) Installing MySQL On Mac; (d) Installing MySQL On Windows; (e) Setting Up MySQL On PythonAnywhere; (f) MVC And The Object Relational Mapper. Lesson 2: (a) First Database Driven Application; (b) Initial Application Setup; (c) Initial Application Setup on PythonAnywhere; (d) Application Libraries; (e) Environment Settings; (f) Application Factory; (g) Building Modules with Blueprints; (h) Our First Blueprint; (i) Counter Model. Lesson 3: (a) An Introduction to Migrations; (b) Database Operations from the Shell; (c) The Pageviews Counter Application. Lesson 4: (a) Setting Up Our Test Infrastructure; (b) First Test. | BizLibrary |
| Flask Framework for Python Developers (Part 3 of 3): Create and Application | Flask is the most popular python web framework and you'll learn how to make a Flask application in this course. The topics covered are: making your app look better, form validation, blog model, a login decorator as well as images and posting. Lesson 1: (a) Flogger A Simple Flask Blog; (b) Initial Application Setup; (c) Initial Application Setup on PythonAnywhere; (d) Our Application Libraries; (e) Core Application; (f) Setting Up The Database; (g) Creating the Author App; (h) Author Model; (i) Author Model Migration; (j) Testing Author Model in the Shell. Lesson 2: (a) The Author Registration Form; (b) The Author Registration Template; (c) Author Form Validation. Lesson 3: (a) A Better Looking Application; (b) Processing the Author Registration Form; (c) Checking the Record Creation on the Database; (d) Using PDB. Lesson 4: (a) Custom Form Validators; (b) Author Login; (c) Check Login Credentials; (d) Author Session; (e) Logging Out the Author; (f) Flash Messages; (g) Unit Testing the Author App; (h) Login Tests; (i) Nav Bar. Lesson 5: (a) Blog and Category Model; (b) Blog Post Form; (c) Blog Post Template View; (d) Blog Post View DB Processing. Lesson 6: (a) Login Decorator; (b) Blog Article and Markdown; (c) Blog Post Tests; (d) Blog Home Page. Lesson 7: (a) Uploading Images; (b) Editing Posts; (c) Deleting Posts; (d) Blog Tags; (e) Filter by Category or Tags; (f) Final Project. | BizLibrary |
| Google Apps Script (Part 1 of 9): Get Started | Learn Google App Script from top to bottom to interact with Google Services. This course covers: getting started with google apps, setting up project settings and a java script overview. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What is Google Apps Script; (b) Getting Started with Apps Script; (c) Apps Script Editor; (d) Write Code.; Lesson 2: (a) Project Settings Editor; (b) Deploy a Web App.; Lesson 3: (a) JavaScript Introduction; (b) JavaScript Variables Functions; (c) Reassignment and Scope; (d) Arrays and Objects; (e) Arrays; (f) Object Methods.; Lesson 4: (a) Loops and Conditions; (b) JavaScript Built-In Methods; (c) Stringify and Parse. | BizLibrary |
| Google Apps Script (Part 2 of 9): SpreadSheet App | Learn Google App Script from top to bottom to interact with Google Services. This course covers: Google speadsheets, UI, rows, cols, selecting and ranges to master using Script with sheets. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Google Sheets; (b) Macros in Spreadsheets; (c) Introduction Class SpreadsheetApp; (d) Spreadsheet Sheets.; Lesson 2: (a) Sheets and Spreadsheet Selection; (b) More Ways to Select a Sheet; (c) Create New Sheet; (d) Interact With Sheets; (e) Range Selection.; Lesson 3: (a) Selecting Range From Sheets; (b) Set Values to Rows; (c) Debugging Dashboard Options.; Lesson 4: (a) Sheet Data Cols and Rows; (b) Full-Sheet Ranges; (c) Active Sheet and Selections; (d) Active Range; (e) Copy Values Into New Sheet.; Lesson 5: (a) Spreadsheet UI; (b) Custom Logger into Sheet; (c) Spreadsheet UI Alerts and Prompts; (d) Prompts.; Lesson 6: (a) Spreadsheet UI Modal Dialog; (b) Template Files; (c) Show Sidebar HTML Code; (d) AppendRow Adding Rows to Sheet.; Lesson 7: (a) Prepend Row Exercise; (b) Cell Formulas and Custom Functions; (c) Cell Notes and Comments; (d) Spreadsheet App Overview. | BizLibrary |
| Google Apps Script (Part 3 of 9): Script Document | Learn Google App Script from top to bottom to interact with Google Services. This course covers: working with google app script and documents. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Docs; (b) Document App Class Introduction; (c) StandAlone Script Add to Doc; (d) Document Contents.; Lesson 2: (a) DocumentApp Paragraphs; (b) DocumentApp Paragraphs Continued; (c) Set Font Size and Get Body Elements; (d) Edit as Text.; Lesson 3: (a) Body Elements as Text; (b) Style Attributes; (c) Set Style Attributes; (d) Replace Text Within Body; (e) Find and Replace Text.; Lesson 4: (a) List Type Elements; (b) Copy and Clear Doc; (c) Create Table.; Lesson 5: (a) DocumentApp UI Menu; (b) Add Text; (c) Highlight Text.; Lesson 6: (a) UI showModalDialog; (b) UI Show Sidebar Menu; (c) Insert Images; (d) DocumentApp Overview. | BizLibrary |
| Google Apps Script (Part 4 of 9): Drive App | Learn Google App Script from top to bottom to interact with Google Services. This course covers: working with app script and google drive, updating details folders, searching and more. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Drive App Service; (b) Service getFiles; (c) Get Files in specific Folder; (d) Create a File.; Lesson 2: (a) Drive Details; (b) Send Files to Trash; (c) File Access Permissions; (d) Set File Permissions.; Lesson 3: (a) Updated Set File and Folder; (b) Get File Details; (c) Create Files; (d) Move Files to New Folder.; Lesson 4: (a) Search Drive Files; (b) Drive Search Challenge; (c) Drive Search Function; (d) Drive App Class Overview. | BizLibrary |
| Google Apps Script (Part 5 of 9): Gmail App Methods | Learn Google App Script from top to bottom to interact with Google Services. This course covers: how to use Script with Gmail. how to work with the service, inbox, templates, favorite messages and chat threads. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Gmail Service; (b) Sending Emails with App Script; (c) Mail App send Email.; Lesson 2: (a) Drafts Email; (b) Sending an Email; (c) Get Draft Emails.; Lesson 3: (a) Inbox Threads; (b) Reply to Threads; (c) Send Email from Template.; Lesson 4: (a) Use Doc as Email Template; (b) Send Email from Template; (c) Spreadsheet to Send Emails; (d) Parse Spreadsheet for Email; (e) Test Spreadsheet Emails.; Lesson 5: (a) Star Messages Gmail; (b) Message Labels; (c) Remove Labels.; Lesson 6: (a) Chat Threads GmailApp; (b) GmailApp Search; (c) GmailApp Attachment Class; (d) GmailApp Overview. | BizLibrary |
| Google Apps Script (Part 6 of 9): Calendar and Slides Apps | Learn Google App Script from top to bottom to interact with Google Services. This course covers: how to work with google calendar, update names, events, as well as the slides app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Calendar Service; (b) Calendar App; (c) Get and Create Calendars.; Lesson 2: (a) Update Name add Description; (b) Calendar Event Class; (c) Event Methods; (d) Create Events Calendar App; (e) More Types of Events.; Lesson 3: (a) Create Events Continued; (b) Calendar Delete Events.; Lesson 4: (a) Calendar Event Guest; (b) List Calendar Events in Sheet; (c) Make a Sheet.; Lesson 5: (a) Slides App; (b) Slides Service Class; (c) Slides Bound Script Updates; (d) Get and Update Slides.; Lesson 6: (a) SlideApp UI Menu; (b) Remove Slide Button; (c) Slide TextRange Insert Text; (d) Text Shape Options.; Lesson 7: (a) Slide App Layouts; (b) Create a Presentation from Sheets; (c) Generate Slides; (d) Set Slide Layouts.; Lesson 8: (a) Presentation Continued; (b) Slide App Class Overview. | BizLibrary |
| Google Apps Script (Part 7 of 9): Form and Workspace | Learn Google App Script from top to bottom to interact with Google Services. This course covers: how to work with google forms, update form items, form responses in sheets, as well as work spaces. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Form Services; (b) Forms Service Create a Form; (c) Add items to Form.; Lesson 2: (a) Get Form items update; (b) Feedback Within Form; (c) Form Response.; Lesson 3: (a) Form Responses into Sheet; (b) Math Quiz Project; (c) Math Quiz Continued; (d) Form App Overview.; Lesson 4: (a) Workspace services; (b) Class Contacts App; (c) Language App Service; (d) Maps Service.; Lesson 5: (a) Base Service; (b) Content Service; (c) HTML Service; (d) Create HTML from Template.; Lesson 6: (a) Class google script host; (b) Output onto Page; (c) Client Side Data.; Lesson 7: (a) Class Properties Service; (b) Url FetchApp Class; (c) Get Data Results. | BizLibrary |
| Google Apps Script (Part 8 of 9): Mini and Web App | Learn Google App Script from top to bottom to interact with Google Services. This course covers: using app script in some mini projects with triggers, user interface, documents and radio buttons. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Mini Apps Code Examples; (b) Create Charts in Sheets; (c) Create Charts in Sheets Continued.; Lesson 2: (a) Charts to Slides; (b) Slides as PDF in Drive; (c) Force Create PDF.; Lesson 3: (a) UI Tester Docs; (b) Using Event Details; (c) UI Tester Sheets.; Lesson 4: (a) Sheets Simple Triggers; (b) onSelection Triggers; (c) onGet onPost Simple triggers; (d) doPost.; Lesson 5: (a) Apps Script Triggers; (b) Script Trigger.; Lesson 6: (a) Code Examples Mini Projects; (b) Multiple Page WebApp Introduction; (c) Multiple Page WebApp templates.; Lesson 7: (a) Dynamic Content; (b) Select Page Elements; (c) Add a Menu; (d) Update Menu.; Lesson 8: (a) Introduction Document UI File; (b) Document UI File templates; (c) Build the Client Side interaction.; Lesson 9: (a) Docs and Client Side Interaction; (b) Debug Docs Script; (c) Docs Interactive Project.; Lesson 10: (a) Custom Sheet Quiz WebApp; (b) App Setup; (c) Sheet Data to Client Side.; Lesson 11: (a) Add Questions with RadioButtons; (b) Radio Button Labels; (c) Submit Form to Sheets; (d) Add Data to Sheet; (e) onSuccess. | BizLibrary |
| Google Apps Script (Part 9 of 9): Web API and Examples | Learn Google App Script from top to bottom to interact with Google Services. This course wraps up the series and covers: Script add-ons and web API examples. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Apps Script Addon; (b) Sheets Data as WebApp Endpoint; (c) Deploy as Addon.; Lesson 2: (a) HomePage Setup Addon; (b) URL Fetch Content; (c) Addon Complete Coding.; Lesson 3: (a) Doc Copy Script; (b) Source and Target Documents; (c) Doc Add Table; (d) Append Content to Table; (e) tableData Function. | BizLibrary |
| Google Docs Fundamentals | There are few tools more important than your word processor-- and understanding your word processor can make you more productive, efficient -- and even make you a better writer. Google Docs is one of the most popular word processing programs available-- with all the writing and formatting tools you need and a great set of collaboration options. Google Docs is being adopted by more and more companies and organizations daily and a strong understanding of the tool will be invaluable in your work and career. This course of for someone new to Google Docs-- whether you're coming from a more traditional word processing program, or you have no experience with word processors at all. At the end of this course, you'll have a strong understanding of Google Docs and be able to create great-looking, correctly formatted documents, as well as share those documents and collaborate with others. Your instructor, Mitchell, will take you on a tour of the features available within Google Docs and ensure you know how to use each one. You'll not only watch Mitchell's videos but complete activities that will help you to completely understand Google Docs! In this course, you'll get plenty of practice so you can immediately apply what you're learning to your own work." | BizLibrary |
| HTML and CSS Vol 1 (Part 1 of 5): Basics | HTML and CSS are the backbone of web publishing. In this series you'll learn all the tools necessary to create professional websites. This course covers an introduction to all the tools that will be used as well as an overview of HTML structure and CSS styling. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What are HTML and CSS; (b) CSS Course Introduction; (c) Website We are Going to Build; (d) Tools and Basic Website Structure. Lesson 2: (a) Introduction using CSS Styles; (b) The CSS Cascading Process. Lesson 3: (a) Links; (b) Divs; (c) Classes and IDs. | BizLibrary |
| HTML and CSS Vol 1 (Part 2 of 5): Flexbox and Fonts | HTML and CSS are the backbone of web publishing. In this series you'll learn all the tools necessary to create professional websites. This course covers how to use Flexbox to layout pages, CSS padding, Font Awesome for Icons as well as customizing fonts and working with images. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Flexbox Introduction with Animations; (b) CSS Padding; (c) CSS Margin. Lesson 2: (a) Icons with Font Awesome; (b) How to Select Child Tag Elements. Lesson 3: (a) Introduction CSS Grid; (b) Custom Fonts. Lesson 4: (a) Working with Images; (b) Refactoring CSS Code for Specific Selectors; (c) Using Flexbox inside CSS Grid Container. | BizLibrary |
| HTML and CSS Vol 1 (Part 3 of 5): Animations and Icons | HTML and CSS are the backbone of web publishing. In this series you'll learn all the tools necessary to create professional websites. This course covers CSS animations, Styling Navigation, embedding google maps as well CSS selectors. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to CSS Animations; (b) Styling Right Column of Nav Bar. Lesson 2: (a) Finalizing Nav Bar Styles; (b) Building a Parallax Feature in CSS; (c) Adding Text Overlays on Parallax Image. Lesson 3: (a) HTML Structure and Icons Features Section; (b) Creating Columns with Animated Hover Effects. Lesson 4: (a) nth Child Selectors; (b) How to Create Box Shadows; (c) Embed Google Map. Lesson 5: (a) Footer HTML Structure; (b) Footer Flex Direction. Lesson 6: (a) CSS Image Filters and Opacity; (b) Finalizing Footer Styles. | BizLibrary |
| HTML and CSS Vol 1 (Part 4 of 5): Layout and Elements | HTML and CSS are the backbone of web publishing. In this series you'll learn all the tools necessary to create professional websites. This course covers how to use CSS Grid for layout, Floating elements, Images skews as well as lists and other Grid content. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) About page Heading HTML Structure; (b) CSS Image Skews. Lesson 2: (a) CSS Floats; (b) About Page Square Grid HTML Structure. Lesson 3: (a) Creating Two Column Grid CSS Grid; (b) Finalizing About Page Code Organization. Lesson 4: (a) Populating Menu Page Content and Grid; (b) HTML Bullet Point and Numbered Lists; (c) HTML Anchor Links; (d) Before After Pseudo Selectors. | BizLibrary |
| HTML and CSS Vol 1 (Part 5 of 5): Forms | HTML and CSS are the backbone of web publishing. In this series you'll learn all the tools necessary to create professional websites. This course covers how to create a Contact page using forms, as well as styling form controls and inputs. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) HTML Structure Contact Page; (b) Contact Page Grid Layout. Lesson 2: (a) Introduction HTML Forms; (b) Styling Text Inputs. Lesson 3: (a) Styling TextArea and Button Fixed; (b) Label and Focus Drop Shadow Styles; (c) Custom Form Placeholder Styles. Lesson 4: (a) Animating Text Labels; (b) Finalizing Contact Page Styles. Lesson 5: (a) Introduction to Media Queries; (b) Finishing Responsive Layout on Homepage; (c) Square Grid, Skew, and Form | BizLibrary |
| HTML5 + CSS3 + Bootstrap | Video School | |
| HTML5: Minutes to Mastery | Introducing "HTML5: Minutes to Mastery" - the course that will revolutionize your understanding of HTML in just minutes! Dive into the world of web development and unleash your creative potential with this dynamic and convenient course. Are you eager to create stunning websites but short on time? Look no further! "HTML5: Minutes to Mastery" is specifically designed for busy individuals like you who crave a comprehensive yet time-efficient learning experience. In just a few short lessons, you'll gain mastery over HTML and unlock the secrets to building captivating web pages. This course takes a hands-on approach, guiding you through step-by-step lab exercises that ensure you grasp the fundamental concepts of HTML swiftly. From creating your very first HTML document to incorporating text markup, lists, media elements, hyperlinks, and tables, you'll embark on an exciting journey that empowers you to bring your web design visions to life. With "HTML5: Minutes to Mastery," you'll have the flexibility to learn at your own pace and convenience. Say goodbye to rigid schedules and hello to a course that adapts to your busy lifestyle. Whether you have a few minutes during a coffee break or a dedicated study session, our bite-sized lessons make it easy to fit learning HTML into your daily routine. | BizLibrary |
| HTML5: Minutes to Mastery - Adding Text Markup to your HTML Document | In this section, we'll delve into the wonderful world of text markup, where you'll learn how to make your web page content visually appealing and structured. We'll start by exploring various HTML tags that allow you to add emphasis, headings, paragraphs, lists, and more to your text. You'll discover the power of structuring your content using these markup tags, making it easier for both users and search engines to understand. But that's not all—once we've mastered the art of text markup, we'll introduce you to the basics of CSS (Cascading Style Sheets). CSS is a powerful language that allows you to add stunning visual styles and layout to your web pages. Get ready to unleash your creativity and transform your text into beautifully styled elements. By the end of this section, you'll have the skills to create well-structured and visually captivating web pages. Let's dive in and make your words shine on the web! | BizLibrary |
| HTML5: Minutes to Mastery - Creating HTML Hyperlinks | In this section, we'll dive into the art of linking and navigation in HTML. Hyperlinks are the backbone of the web, allowing users to navigate between web pages and access various online resources. In this section, we'll explore the <a> tag and its attributes to create different types of hyperlinks, including links to other web pages, specific sections within a page, email addresses, and downloadable files. You'll also learn how to customize link behavior and appearance using CSS. We'll delve into the best practices for creating accessible and user-friendly links, ensuring an intuitive browsing experience for all users. So, whether you're building a personal website, an e-commerce platform, or a blog, mastering the art of creating HTML hyperlinks is crucial. Get ready to connect your web pages and provide seamless navigation for your users. Let's dive in and unlock the power of hyperlinks in HTML! | BizLibrary |
| HTML5: Minutes to Mastery - Creating Ordered and Unordered Lists in HTML | In this section, we'll explore the power of organizing content using lists in HTML. Lists play a crucial role in structuring information on web pages, making them easier to read and understand. We'll dive into two main types of lists: ordered lists (ol) and unordered lists (ul). With ordered lists, you can create numbered lists, perfect for step-by-step instructions or any content that needs sequential ordering. On the other hand, unordered lists allow you to create bullet-pointed lists, ideal for presenting items without a specific order. We'll also cover nested lists, where you can create lists within lists, adding even more depth and organization to your content. By the end of this section, you'll have the skills to create well-structured and visually appealing lists, ensuring your web pages are both informative and engaging. Let's get started and dive into the world of HTML lists! | BizLibrary |
| HTML5: Minutes to Mastery - Creating Your First HTML Document | In this section, we'll embark on an exciting journey as we dive into the foundations of HTML. Whether you're a complete beginner or someone looking to refresh their skills, this section is designed to guide you through the process of creating your very first HTML document. We'll start by demystifying the essential elements of HTML and showing you how to structure your document using tags and elements. With our friendly step-by-step approach, you'll quickly grasp the core concepts and gain hands-on experience in writing clean and well-structured HTML code. Get ready to unleash your creativity and bring your ideas to life on the web. By the end of this section, you'll have the confidence to create your own HTML documents and set the stage for an incredible HTML5 journey ahead. Let's dive in and get started! | BizLibrary |
| HTML5: Minutes to Mastery - Displaying Data with Tables | In this section, we'll delve into the powerful world of tables in HTML. Tables are an essential tool for organizing and presenting data in a structured manner. Whether you need to display product information, financial data, or any other type of tabular data, HTML tables will be your go-to solution. In this section, we'll explore the <table>, <tr>, <th>, and <td> tags, which form the building blocks of creating tables. We'll learn how to define table headers, table rows, and table cells, and we'll discover various attributes that allow us to customize the appearance and structure of our tables. | BizLibrary |
| HTML5: Minutes to Mastery - HTML Media: Images, Audio and Video | In this section, we'll explore the exciting world of multimedia in HTML. Today's web experience is enriched with audio, video, and images that engage and captivate users. In this section, we'll learn how to seamlessly integrate these media elements into our web pages. You'll discover the various HTML tags and attributes used to embed audio and video files, and we'll explore the different image formats and techniques to optimize their display. We'll also dive into the realm of accessibility, ensuring that our multimedia content is inclusive and available to all users. So, whether you're looking to enhance your storytelling with captivating visuals, create an immersive audio experience, or deliver engaging video content, this section will equip you with the tools and knowledge to do so. Get ready to make your web pages come alive with audio, video, and stunning imagery. Let's dive in and unlock the power of multimedia in HTML! | BizLibrary |
| Intro to Python Programming | Few programming languages provide you with the flexibility and pure power of Python. If you're becoming a professional developer, or are early in your development career, adding the Python skill set isn't just a resume embellishment-- It's an empowering language that will allow you to write procedural code in many types of environments and for many uses. Python is commonly used for server-side programming for complex web applications or as a middle tier language providing web services or a communication layer with larger ecommerce systems. That being said, it's also a great language for beginners. The clear syntax makes it very easy to learn, and the powerful libraries make all types of programming possible. There are libraries for everything from games and graphics to complex mathematics to network and embedded programming. Programming is not a spectator sport and if you want to learn Python well, this course contains everything you need. Skill-oriented instructor-led lectures will demonstrate each important Python skill. You'll be able to study and modify the code on your own to cement each topic. Python code coding lab exercises will familiarize you not just with Python syntax, but how real problem-solving in Python is done. You'll complete a more comprehensive project to help you integrate the different skills that are part of core Python. What Students Will Learn: How to develop and run programs in the IDLE editor. How to run Python scripts directly from the command line. Python command set syntax and usage. File I/O with Python so you can save, load and edit files with your Python program. Use of common Python objects like Calendar and String. | BizLibrary |
| Intro to Python Programming: Break and Continue | Break and Continue statements give you more control over loop iterations. You'll learn how to use them in this section of the course. | BizLibrary |
| Intro to Python Programming: Catching Exceptions | Errors occur during the file i/o process. In this video you'll learn how to catch those errors and prevent further runtime issues. | BizLibrary |
| Intro to Python Programming: Commenting Your Code in Python | Every good coding instructor demands that students comment their code. In this section of the course, you'll learn how code commenting works in Python. | BizLibrary |
| Intro to Python Programming: Congratulations and Goodbye | Mark summarizes what you've learned in the course and congratulates you on course completion. | BizLibrary |
| Intro to Python Programming: Converting Variable Type | There are times you'll need to convert a string variable to a numerical variable and vice-versa. You'll learn how to convert variables from one type to another in this section of the course. | BizLibrary |
| Intro to Python Programming: Default Parameters | In this video, you'll learn to set default parameters for your functions. | BizLibrary |
| Intro to Python Programming: Else Statements | Not every conditional is evaluated as true. In this section of the course, you'll create else statements to work with false conditions. | BizLibrary |
| Intro to Python Programming: Filters | Filters allow you to select values meeting specific criteria. You'll apply filters in this video. | BizLibrary |
| Intro to Python Programming: Function Returns in Python | To make functions very useful, we'll have our functions return values to the function call in this course segment. | BizLibrary |
| Intro to Python Programming: Input | So far the code we've written has all of the variable values hard coded, so we get the same output every time we run the program. Now we'll learn to take user input so we can process information provided by the user. | BizLibrary |
| Intro to Python Programming: Keyword Arguments | Mark will show you how to make your function parameters more clear with keyword arguments in this video. | BizLibrary |
| Intro to Python Programming: Lambda Functions | Lambda functions are anonymous functions designed to run only once. In this section you'll learn to create lambda functions. | BizLibrary |
| Intro to Python Programming: Math in Python | If you're like most people, you're not a big fan of math. Luckily you can let Python do the math for you! In this section will do arithmetic with Python. | BizLibrary |
| Intro to Python Programming: Parameterized Functions | We can send values to functions to be processed. These values are known as parameters. We'll work with parameterized functions in Python in this video. | BizLibrary |
| Intro to Python Programming: Printing Numbers and Strings | The Python print statement is more sophisticated than you might think. In this section of the course, you'll learn to print strings, numbers and other values to the console. You'll also learn how to concatenate multiple values in a single print statement. | BizLibrary |
| Intro to Python Programming: Python Dictionaries | Dictionaries are a more complex data type that allows you to store key, value sets. You'll learn how to create and manipulate Tuples in this video. | BizLibrary |
| Intro to Python Programming: Python Lists | Python data structures give you different ways of storing data. In this video, you'll learn to create and manipulate Python lists. | BizLibrary |
| Intro to Python Programming: Python Sets | Sets are another fundamental Python data structure. In this video, you'll learn to work with sets where each value in the structure must be unique. | BizLibrary |
| Intro to Python Programming: Python Tuples | Tuples are similar to lists, but they are immutable. You'll learn to create tuples in this video. | BizLibrary |
| Intro to Python Programming: Reading a File | In this video, you'll learn how to read a file in from permanent storage and process it in Python. | BizLibrary |
| Intro to Python Programming: Simple Conditionals | Every program makes decisions. The coding structures used to make decisions are called conditionals. In this video, you'll learn to create simple conditional statements. | BizLibrary |
| Intro to Python Programming: Simple Python Functions | Functions allow us to write organized sections of reusable code. You'll create your first function in this video. | BizLibrary |
| Intro to Python Programming: Ternary Operator | The ternary operator is an abbreviated way of expressing a conditional-- Using it makes you look like a sophisticated Python programmer. You'll learn the ternary operator in this segment. | BizLibrary |
| Intro to Python Programming: Tools of the Trade: Mac | If you're a Mac user watch this video to properly set up your computer to be successful in the course. | BizLibrary |
| Intro to Python Programming: Variables in Python | Variables are an important facet of every programming language. In this section of the course, you'll learn to work with variables and their values. | BizLibrary |
| Intro to Python Programming: Welcome to the Course | Mark introduces the course. | BizLibrary |
| Intro to Python Programming: While Loops | Almost everything in coding happens within the context of a loop. A loop allows you to repeat a section of code while some condition is true. | BizLibrary |
| Intro to Python Programming: Working with CSV Files | CSV is a common text data storage format. You'll learn to read and write CSV files with Python in this video. | BizLibrary |
| Intro to Python Programming: Writing and Running Your First Python Program | You'll become a coder in this section of the course as you write and execute your first Python program. | BizLibrary |
| Intro to Python Programming: Writing to a File | In this video, you'll learn how to write data to permanent storage in Python. | BizLibrary |
| ITF+ CompTIA IT (Part 1 of 3): Concepts and Networking | CompTIA ITF+ helps professionals to decide if a career in IT is right for them or to develop a broader understanding of IT. is a pre-career certification that helps students or career changers determine if they have a competency for information technology and if it is the right career path for them. This course covers learning about IT concepts and Networking. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Course Overview; (b) Get Familiar. Lesson 2: (a) IT Concepts; (b) Binary; (c) Sizes; (d) SSD; (e) Memory. Lesson 3: (a) Input output; (b) Internet of Things; (c) Troubleshooting; (d) Hardware Issues. Lesson 4: (a) Networking Basics; (b) OSI Model; (c) IP Address; (d) Mac Address; (e) Basic Walkthrough; (f) Packets; (g) HTTPS. Lesson 5: (a) Networking Equipment; (b) Common Equipment; (c) Switches; (d) Routers; (e) Wifi Demo. | BizLibrary |
| ITF+ CompTIA IT (Part 2 of 3): Operating Systems and Software | CompTIA ITF+ helps professionals to decide if a career in IT is right for them or to develop a broader understanding of IT. is a pre-career certification that helps students or career changers determine if they have a competency for information technology and if it is the right career path for them. This course covers Operating Systems and Software. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Operating Systems; (b) Differences; (c) OS Layer; (d) Markets; (e) File Systems; (f) Open vs. Closed Source; (g) GUI and Command Line. Lesson 2: (a) Browsers; (b) JavaScript and CSS; (c) Cookies; (d) Caching; (e) Software; (f) Business Software; (g) Enterprise; (h) Collaboration; (i) Web Conferencing; (j) Software License; (k) Local vs. Cloud; (l) Solutions. Lesson 3: (a) Software Demo; (b) PowerPoint. Lesson 4: (a) Software Development; (b) Low Level Language; (c) High Leve Languages; (d) Syntax; (e) Compilation; (f) Interpretation; (g) Query Language. Lesson 5: (a) Language Concepts; (b) Variable and Addition; (c) Arrays and Lists; (d) Branching; (e) Looping. Lesson 6: (a) Coding Demo; (b) Variable Types. | BizLibrary |
| ITF+ CompTIA IT (Part 3 of 3): Database and Security | CompTIA ITF+ helps professionals to decide if a career in IT is right for them or to develop a broader understanding of IT. is a pre-career certification that helps students or career changers determine if they have a competency for information technology and if it is the right career path for them. This course covers learning about Database and Security. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Databases; (b) Structure; (c) DBMS; (d) CRUD. Lesson 2: (a) DB Structure; (b) Query; (c) Normalization; (d) Joins. Lesson 3: (a) Non-Relational Data; (b) Key Value Pairs; (c) Document Store; (d) Databases; (e) which database to use. Lesson 4: (a) Database Demo; (b) Narrow Selection. Lesson 5: (a) Security Concepts; (b) Encryption; (c) Integrity; (d) Availability; (e) System Outage. Lesson 6: (a) Authentication; (b) BioMetrics; (c) Multi-Factor Authentication. Lesson 7: (a) Security Concerns; (b) Social Engineering; (c) Snooping; (d) Man in the Middle; (e) Privacy; (f) Extremes. Lesson 8: (a) Backups; (b) How Much to Recover; (c) Hot Site; (d) Cold Site; (e) Warm Site. | BizLibrary |
| Java | Simplilearn | |
| Java Design Patterns (Part 1 of 7): Observer and Decorator Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll learn about patterns, and then get involved with the Strategy, Observer and Decorator design patterns. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Welcome; (b) ScoreSystem. Lesson 2: (a) Strategy Example Part 1; (b) Strategy Example Part 1.2; (c) Strategy Example Final. Lesson 3: (a) Oberver Design Pattern; (b) Observer Pattern Class creation; (c) Observer Pattern Final. Lesson 4: (a) Establish Decorator Design Pattern; (b) Decorator Pattern; (c) Final Decorator Pattern. | BizLibrary |
| Java Design Patterns (Part 2 of 7): Factory and Singleton Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll become familiar with the Factory, Singleton and Command design patterns. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Simple Factory; (b) Factory Pattern Part 1; (c) Factory Pattern Part 1.1; (d) Factory Pattern Part 1.2. Lesson 2: (a) Singleton Pattern; (b) First Singleton Pattern; (c) Singleton Synchronized; (d) Eager Singleton Creation; (e) Double-Checked Locking Singleton. Lesson 3: (a) Command Pattern Intro; (b) Command Class and Gameboy Classes; (c) MarioUpCommand. Lesson 4: (a) Final Command Pattern; (b) Invoker. | BizLibrary |
| Java Design Patterns (Part 3 of 7): Adapter and Facade Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll become familiar with the Adapter, Facade, Template and Iterator Patterns * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Adapter Design Pattern Intro; (b) Class creation for Adapter Pattern; (c) Putting together ObjectAdapter Test; (d) Final Adapter Pattern. Lesson 2: (a) The Facade Pattern; (b) Final Facade Example. Lesson 3: (a) The Template Method Pattern; (b) Template Method Part 2; (c) Hooked on Template Method - Final. Lesson 4: (a) Intro to Iterator Pattern; (b) The Obvious Solution Classes; (c) GeekyStore Iterator. Lesson 5: (a) Final Own Iterator Pattern; (b) Java Iterator. | BizLibrary |
| Java Design Patterns (Part 4 of 7): State and Proxy Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll become familiar with State Design, Stateless and Proxy design patterns. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to State Pattern; (b) The Obvious Solution Part 1. Lesson 2: (a) Obvious Solution Part 2; (b) Using State Pattern Part 1. Lesson 3: (a) State Pattern Part 2; (b) State Design Pattern TestDrive. Lesson 4: (a) Intro to Proxy Design Pattern; (b) Remote Proxy Design Pattern Implementation. | BizLibrary |
| Java Design Patterns (Part 5 of 7): MVC and Builder Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll become familiar with the MVC, Builder and Interface Builder patterns. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to MVC; (b) MVC Classes Creation; (c) Final MVC Project. Lesson 2: (a) Introduction to Builder Pattern; (b) Builder DP. Lesson 3: (a) Interface Builder Part 1; (b) Final. | BizLibrary |
| Java Design Patterns (Part 6 of 7): Prototype and Mediator Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll become familiar with the Prototype, Mediator and Visitor design patterns. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Prototype Design Pattern; (b) Cloning Person and Dolphin Objects; (c) Using the Java Cloneable Interface. Lesson 2: (a) Intro to Mediator DP; (b) Mediator Project with Code; (c) Final Mediator Design Pattern. Lesson 3: (a) Intro to Visitor JDP; (b) Visitor Part 2; (c) Final Visitor Design Pattern. | BizLibrary |
| Java Design Patterns (Part 7 of 7): Memento, Interpret and Bridge Pattern | Design patterns are proven solutions for solving problems without reinventing the wheel. Adding them to your high level toolkit will make you a better developer. In this course you'll become familiar with Memento, Interpreter, Chain of Responsibility, Bridge and Flyweight design patterns. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Memento DP; (b) Memento Classes Part 1; (c) Memento Final. Lesson 2: (a) Intro to Interpreter; (b) Final Interpreter. Lesson 3: (a) Chain of Responsibility; (b) Resposibility Part 2; (c) Final Responsibility. Lesson 4: (a) Intro to Bridge Design Pattern; (b) Coding Classes; (c) Final Bridge pattern. Lesson 5: (a) Intro to Flyweight; (b) Final FlyWeight. | BizLibrary |
| Java for Beginners | Video School | |
| Java Programming for Beginners: A Visual GUI Editor Tool | Zachary introduces using a GUI editor tool, which can add and edit elements to your program without going into your code. He shows you an example with a password-protection dialog. | BizLibrary |
| Java Programming for Beginners: Abstract Classes | Abstract classes are never instantiated, but rather are used as the basis for child classes. Zachary works through example code in this video. | BizLibrary |
| Java Programming for Beginners: Advanced Java Functions | Zachary shows you an example of how to use the Java method Magic to show you how Java can manipulate and interpret information. | BizLibrary |
| Java Programming for Beginners: ArrayLists | ArrayLists are another common Java data structure. More powerful than traditional arrays, ArrayLists provide a number of methods that you can use to manipulate the array contents. | BizLibrary |
| Java Programming for Beginners: Basics of Java Functions | In this video, Zachary explains the ever-important Java function, which can reference sets of code from a class that has already been written. He then shows you an example of how to write a temperature conversion program. | BizLibrary |
| Java Programming for Beginners: Char Variables | Zachary shows you how to work with text in Java, writes an example program that says "Hello," and shows you how to look up the numeric value of characters. | BizLibrary |
| Java Programming for Beginners: Complex Conditionals | Zachary explores how Java handles Complex Conditional statements, with an example that checks whether an input contains a defined string. | BizLibrary |
| Java Programming for Beginners: Creating Classes and Objects | In this video we'll introduce object-oriented programming in Java. The building blocks of OOP are classes and objects, which are introduced in this video. | BizLibrary |
| Java Programming for Beginners: Creating Constructors | Zachary explains the using the constructor member in your classes with an example program that fetches a person's name and birthday. | BizLibrary |
| JavaScript (Part 1 of 3): Introduction | Embark on your journey of web development by Mastering JavaScript. This course will take you through all JavaScript essentials. You'll learn language structure, methods, variables, looping, data types and functions. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Welcome to JavaScript; (b) Writing JavaScript; (c) JavaScript and HTML. Lesson 2: (a) Comments JavaScript; (b) Output Options JavaScript; (c) Output Action Challenge. Lesson 3: (a) JavaScript Variables; (b) Let and Const JavaScript; (c) Data Types; (d) Challenge JavaScript Prompt. Lesson 4: (a) Template Literals; (b) Prompt Challenge; (c) Type Conversion and Coercion; (d) Type Challenge. Lesson 5: (a) JavaScript Operators; (b) JavaScript Assignment Operators; (c) JavaScript Comparison Operators; (d) Truthy and Noy; (e) Condition Statements; (f) Condition Challenge. Lesson 6: (a) Ternary Operator; (b) Logical Operators; (c) JavaScript Switch Statement; (d) Switch Friends Challenge. Lesson 7: (a) JavaScript Functions; (b) JavaScript Function Parameters; (c) JavaScript Function Return; (d) Function Expression. Lesson 8: (a) Function Scope; (b) Function closures; (c) Function Recursion; (d) Number Guesser Challenge. Lesson 9: (a) IIFE functions; (b) Arrow Functions JavaScript; (c) JavaScript Objects; (d) JavaScript Objects Part 2. Lesson 10: (a) Create a Car Object Challenge; (b) JavaScript Objects Part 3; (c) Create JavaScript Objects. Lesson 11: (a) JavaScript Arrays; (b) Values in the Array. Lesson 12: (a) Array Methods JavaScript; (b) Array Methods Part 2; (c) 4rray Methods Advanced. Lesson 13: (a) JavaScript Loops; (b) Loop Array Contents; (c) Loop Object Contents. Lesson 14: (a) JavaScript Map; (b) JavaScript Math; (c) JavaScript Date. | BizLibrary |
| JavaScript (Part 2 of 3): Advanced Coding | Embark on your journey of web development by Mastering JavaScript. In this course dive deeper into JavaScript with: number methods, string methods, parsting, Stringify, DomContent and Timeouts. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) JavaScript Number Methods; (b) JavaScript String Methods. Lesson 2: (a) JavaScript String Methods Part 2; (b) JavaScript Math Object; (c) Random Item From Array; (d) Random Page Background. Lesson 3: (a) JavaScript DOMContentLoaded; (b) Element Mover Challenge; (c) JavaScript Date. Lesson 4: (a) JSON parse and Stringify; (b) LocalStorage HTTP Protocol; (c) LocalStorage JavaScript. Lesson 5: (a) TimeOuts and Intervals; (b) Make a prototype; (c) JavaScript Fetch. | BizLibrary |
| JavaScript (Part 3 of 3): Document Object Model | Embark on your journey of web development by Mastering JavaScript. This course will go over the Document Object Model or DOM. It will discuss Classes, manipulating InnerContent, manipulating styles and elements, events and event listeners. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Welcome to JavaScript DOM; (b) Select and Element JavaScript DOM; (c) Element Selectors; (d) Element QuerySelectorAll. Lesson 2: (a) JavaScript Manipulation InnerContent; (b) Element Attributes; (c) Attribute Updates. Lesson 3: (a) JavaScript and Classes; (b) Element Children and Traversing; (c) More Traversing. Lesson 4: (a) Element Manipulation Styles; (b) Create Elements; (c) Append Prepend Challenge. Lesson 5: (a) Remove an Element; (b) Element Clones; (c) Adding Event Listeners. Lesson 6: (a) Bubble and Capture Event Listeners; (b) JavaScript Event Listeners. Lesson 7: (a) More Event Listeners; (b) Keyboard Events JavaScript; (c) List Challenge Events. | BizLibrary |
| JavaScript by Example (Part 1 of 8): DOM Mini Apps | Create DOM Mini apps that focus on learning more how to update styles, elements and DOM manipulation. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) DOM Element Manipulation Introduction; (b) Setup Elements JavaScript; (c) JavaScript add Style; (d) Function Mover. Lesson 2: (a) KeyBoard events; (b) Random HEX color; (c) Action List Maker. Lesson 3: (a) Element Mover; (b) Quick Fixes. Lesson 4: (a) Remove Action from List; (b) Code Review and Tweaks. | BizLibrary |
| JavaScript by Example (Part 2 of 8): Car Driving Game | Create a car driving game and get more experience with the DOM. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Car Game Dev Tools; (b) Dev Tools Setup; (c) JavaScript Car Game Setup; (d) KeyPress Event Listeners; (e) RequestAnimationFrame Method. Lesson 2: (a) Move Div with Keypress; (b) Road Builder; (c) Road lines moving; (d) Road Line Movement. Lesson 3: (a) Generate More Cars; (b) Check Collision Detection; (c) End Game Scoring; (d) Restart Game Function. Lesson 4: (a) Random Color value; (b) Game Tweaks and adjustments; (c) Quick CSS update; (d) Car Game Code Review. | BizLibrary |
| JavaScript by Example (Part 3 of 8): War Card Game | Build the card game War with interactive cards. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Battle Card Game Introduction; (b) Game Area Setup; (c) Start the Game; (d) Create Deck of Cards; (e) Create Game Players. Lesson 2: (a) Deal the cards; (b) Make Cards for Players; (c) Make the Card Look Better; (d) Game Logic. Lesson 3: (a) Handle Winner of Deal; (b) Multiple Rounds Attack; (c) Fix Playoff Function; (d) Game Restart. Lesson 4: (a) Tweaks and Fixes; (b) Battle Game Code Review; (c) Debug of Playoff Issue. | BizLibrary |
| JavaScript by Example (Part 4 of 8): Quick Click Game | Create an interactive game with the DOM, to click positive icons quickly and avoid negative ones. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Developer Setup; (b) JavaScript Game Introduction; (c) Setup HTML; (d) Select Elements JavaScript DOM; (e) Setup Player Stats update HTML; (f) Handle Button Click. Lesson 2: (a) Get Game Data; (b) CSS with Start Game; (c) Add Elements JavaScript. Lesson 3: (a) Game Play Starter; (b) Make Element Clickable; (c) Add random Icon. Lesson 4: (a) Add Score Elements JavaScript; (b) Game Over JavaScript; (c) Final Code Review. | BizLibrary |
| JavaScript by Example (Part 5 of 8): 3 Mini Apps | Three mini apps: using regular expressions to create an email extractor app, a calculator app, and a hidden message app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) JavaScript in Action Introduction; (b) HTML Setup and CSS; (c) Build a Calculator JavaScript; (d) Add Calculator Keys; (e) Click the button. Lesson 2: (a) JavaScript Eval Method; (b) Check Last Character in String; (c) Calculator Fix; (d) JavaScript Calculator Code Review. Lesson 3: (a) Email Extractor Application; (b) Use of RegEx Pattern Match; (c) Output Emails only; (d) Remove Duplicates from array. Lesson 4: (a) Email Extractor Code Review; (b) PopUp Message Setup; (c) Element Interaction JavaScript; (d) Hide Show PopUp; (e) Code Review PopUp Message. | BizLibrary |
| JavaScript by Example (Part 6 of 8): Bird Flying Game | More Document Object Model experience will be gained in this course creating a Bird Flying Game. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Flying Bird Game Introduction; (b) Game Setup Structure; (c) Add Event Listeners; (d) Keyboard event tracking; (e) Add element to page. Lesson 2: (a) JavaScript RequestAnimationFrame; (b) Move Conditions; (c) Wing Movements; (d) Scoring and gravity. Lesson 3: (a) Game End Conditions; (b) Create Obstacles; (c) Moving Obstacles. Lesson 4: (a) Checking Collision Detection; (b) Handle Game Over; (c) Game Code Review; (d) Bonus Add Color. | BizLibrary |
| JavaScript by Example (Part 7 of 8): Plane Bomber Game | This project increases DOM experience by creating a Plane Game app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Bomber Plane Game Introduction; (b) Game Area Setup; (c) KeyBoard Events; (d) Start Game. Lesson 2: (a) Add animation frame; (b) Game fixes; (c) Game Scoring; (d) Show Scoreboard to player. Lesson 3: (a) Add Enemy Base; (b) Make the bombs; (c) Move bombs Automatically. Lesson 4: (a) Collision Detection; (b) Final Gameplay Tweaks; (c) Bomber Plane Code Review. | BizLibrary |
| JavaScript by Example (Part 8 of 8): Tip Calc and Typing App | This project creates a typing application as well as a tip calculator app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) HTML input Element Setup; (b) JavaScript Select Elements; (c) JavaScript querySelector. Lesson 2: (a) Adding an Event Listener; (b) Element Value JavaScript; (c) Tweak and Adjust output; (d) Backtick template JavaScript. Lesson 3: (a) Typing Test Mini Application; (b) Play the Game; (c) JavaScript Random; (d) JavaScript Timer Date. | BizLibrary |
| Jenkins (Part 1 of 7): Install and Configure | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. This course will introduce Jenkins, go through setup and installation as well as create your first job.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Jenkins Intro; (b) Download CentOS ISO; (c) Install CentOS; (d) Configure Putty; (e) Install Docker; (f) Install Docker Compose. Lesson 2: (a) Download Jenkins Docker Image; (b) Create Jenkins Docker Compose File; (c) Setup Jenkins; (d) Create Local DNS; (e) Using Putty; (f) Docker and Jenkins. Lesson 3: (a) Intro Jenkins UI; (b) Your First Job; (c) Play With First Job; (d) Redirect Output; (e) Execute Script From Jenkins. Lesson 4: (a) Jenkins Parameters; (b) List Parameter; (c) Boolean Parameter. | BizLibrary |
| Jenkins (Part 2 of 7): Docker and AWS | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. This course starts with using Docker as well as how to use SSH to connect and then an introduction to Amazon Web Services as well as creating buckets, users and jobs in Jenkins. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Docker SSH. Lesson 2: (a) SSH Plugin; (b) SSH Integration; (c) Run Command Over SSH. Lesson 3: (a) Intro AWS Jenkins; (b) Create Mysql Docker; (c) MySQL Client AWS CLI; (d) Create Mysql DB. Lesson 4: (a) Create Bucket; (b) Create IAM User; (c) Dump And Upload Manually S3; (d) Automate Dump Mysql; (e) Full Working Script S3; (f) Sensitive Data. Lesson 5: (a) Create Jenkins Job; (b) Execute Job And Be Happy; (c) Permanent Script; (d) Change Jenkins Parameters Bucket. | BizLibrary |
| Jenkins (Part 3 of 7): Ansible | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. This course shows how to use Ansible with Jenkins. Ansible is an open-source software provisioning, configuration management, and application deployment tool. you'll use Ansible, make a playbook, and use Nginx.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Ansible Jenkins Intro; (b) Install Ansible Jenkins Docker; (c) Persist The Keys Jenkins; (d) Create Ansible Inventory. Lesson 2: (a) Create First Playbook; (b) Install Ansible Plugin; (c) Run Playbook In Jenkins; (d) Ansible Parameters Jenkins; (e) Ansible Color. Lesson 3: (a) Intro Challenge Ansible Jenkins; (b) Create DB Ansible Challenge; (c) Script DB I; (d) Script DB II; (e) test Your DB Script. Lesson 4: (a) Build Nginx I; (b) Build Nginx II; (c) Create The HTML Table; (d) Integrate Web To Ansible Inventory. Lesson 5: (a) Create PlayBook To Update Table; (b) Test Playbook Manually; (c) Jenkins Job Ansible Table. | BizLibrary |
| Jenkins (Part 4 of 7): Security and Jobs | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. This course talks about how to secure Jenkins? how to assign permissions to use it, how to trigger jobs and how to configure Jenkins to trigger email notifications. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Intro Login; (b) Allow Sign Up; (c) Install Sec Plugin; (d) Create Jenkins Users; (e) Create ReadOnly Role; (f) Associate RedOnly Role to User; (g) Execution Role. Lesson 2: (a) Restrict Jobs; (b) Global Envs; (c) Custom Global Envs; (d) Change Jenkins URL; (e) Use Jenkins Cron. Lesson 3: (a) Create User To Trigger Jobs; (b) Trigger Jobs No Params; (c) Trigger jobs With Params. Lesson 4: (a) Install Mail Plugin; (b) AWS SES Mail; (c) Gmail Mail; (d) Mail and Jobs. | BizLibrary |
| Jenkins (Part 5 of 7): Maven and GIT | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. Learn how to use Maven to build java applications and integrate Maven with Jenkins. And then see how Junit for unit testing works well with Jenkins. Next? you'll create a docker Gitlab server and how to create the Git Repository* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Intro Maven; (b) Install Maven Plugin; (c) Git Plugin; (d) Clone Code; (e) Maven Build; (f) Maven Test; (g) Maven Deploy. Lesson 2: (a) Record Junit; (b) Archive Jar; (c) Maven Email; (d) Docker GIT Server. Lesson 3: (a) Create Git Repo; (b) Create Git User; (c) Upload Maven To Your Git1; (d) Jenkins Maven And Git Code; (e) Git Hooks; (f) Test Git Hooks. | BizLibrary |
| Jenkins (Part 6 of 7): DSL and Pipelines | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. This course covers using Jenkins Domain Specific Language or DSL which allows you to describe a job and then the scripting to create DSL jobs with Git, and deploy them. Next you'll be introduced to the steps necessary to build pipelines in Jenkins. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Intro DSL; (b) Install DSL; (c) Seed Job; (d) DSL Structure; (e) DSL Description; (f) DSL Parameters. Lesson 2: (a) SCM; (b) Triggers; (c) Steps; (d) Mailer. Lesson 3: (a) Ansible DSL; (b) Maven DSL. Lesson 4: (a) Version DSL Git; (b) Create DSL Jobs With Git; (c) CI Concept; (d) Delivery Concept; (e) Deployment Concept. Lesson 5: (a) Intro Jenkinsfile; (b) Intro Pipeline; (c) Install Pipeline Plugin; (d) First Jenkinsfile; (e) Multiple Steps. Lesson 6: (a) Retry Pipeline; (b) Timeout Pipeline; (c) Envs Pipeline; (d) Creds Pipeline; (e) Post Actions. | BizLibrary |
| Jenkins (Part 7 of 7): Put it All Together | Jenkins is open source automation software that helps automate software development with continuous integration and facilitating technical aspects of continuous delivery. This course puts everything into action that has been learned over the series? You will create and test a Docker image, use scripts to create and push JAR files to a repository, manually deploy but then create a pipeline that deploys automatically to do continuous delivery. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Intro Jenkins Docker Maven; (b) Install Docker In Docker; (c) Define Pipelines Steps. Lesson 2: (a) Build jar Using Docker; (b) Script To Automate Jar. Lesson 3: (a) Docker Image With Jar; (b) Build With Docker Compose; (c) Automate Build Process Script; (d) Add Build To Jenkinsfile; (e) Test Docker Code. Lesson 4: (a) Script to Test; (b) Jenkins File Test; (c) Create VM; (d) Create Docker Hub; (e) Docker Hub Repo; (f) Push Pull Images. Lesson 5: (a) Script to Push; (b) Jenkinsfile Push; (c) Transfer var file. Lesson 6: (a) Manual Deploy; (b) transfer Deploy Script. Lesson 7: (a) Exec Script In Remote Machine; (b) Deploy To Jenkinsfile; (c) Create Git Repo; (d) Create Pipeline; (e) Change PWD Path; (f) Create Registry Credential. Lesson 8: (a) Add Jenkins Key File; (b) Post Actions; (c) Exec Pipeline Manually; (d) Git Hook; (e) Finally!. | BizLibrary |
| jQuery 3 (Part 1 of 9): Get Started | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers an introduction to jQuery, how to install tools you will need as well as creating your first jQuery project. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to jQuery; (b) Development Environment; (c) First jQuery File; (d) jQuery vs JavaScript. Lesson 2: (a) jQuery Ready; (b) Do you need jQuery; (c) Update HTML and Text made easy. | BizLibrary |
| jQuery 3 (Part 2 of 9): Elements and Traversing | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers Element Selection and Traversing. You will learn how to work with images, selectors and form elements as well as filtering. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Images and Attributes; (b) Selectors and Updating Multiple Items; (c) Form Elements Selection; (d) Selection by Order jQuery. Lesson 2: (a) More Selection; (b) Multiple Element Selections; (c) Making it Interactive; (d) Selection Filtering and Fine Tuning. Lesson 3: (a) Advanced Filtering; (b) Introduction to Traversing; (c) Traverse the Elements; (d) Element Siblings. | BizLibrary |
| jQuery 3 (Part 3 of 9): Lock Game | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course applies what has been learned in jQuery so far by implementing a Lock Game. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) jQuery Exercise Lock Combo Introduction; (b) Combo Lock Project Intro; (c) Create Interactive Elements. Lesson 2: (a) Apply Game Logic; (b) Check Guess Values; (c) Combo Lock Project Review. | BizLibrary |
| jQuery 3 (Part 4 of 9): Multiple Steps and Form Validation Projects | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. In this course two projects will be done. The first is a multiple step screen, and the second is a form validation project. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Simple jQuery Exercise; (b) Traversing the Elements; (c) More ways to select Elements; (d) Final Project Tweaks. Lesson 2: (a) Form Validation Project; (b) Form Input Check; (c) Form Tweaks and Overview; (d) Form Complete Project. | BizLibrary |
| jQuery 3 (Part 5 of 9): Forms and Interaction | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers creating a color guessing game, a more in depth focus on forms as well as making elements interactive. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Color Match Game Overview; (b) Color Guess Game Begin; (c) Build GamePlay Area; (d) Just Add Color. Lesson 2: (a) Events for Dynamic Elements; (b) Build in Game Logic; (c) Tweaks and Adjustments; (d) Better GamePlay Overview. Lesson 3: (a) Working with Forms; (b) Do even more with Forms; (c) Next Steps with Forms. Lesson 4: (a) jQuery Events; (b) KeyBoard Events jQuery; (c) Browser Events jQuery. | BizLibrary |
| jQuery 3 (Part 6 of 9): Page Manipulation and Content Updates | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers Page Manipulation and Content Updates. It will go into: toggling, placeholders, adding and removing attributes, popups and more. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Hide Show Toggle; (b) Page Content Updater; (c) Before and After. Lesson 2: (a) Empty; (b) HasClass Check Exercise debugging. Lesson 3: (a) Back to Forms; (b) Forms and Events. Lesson 4: (a) Remove Attribute; (b) jQuery Placeholder Image Gen; (c) Page Manipulation Classes. Lesson 5: (a) Form Error Classes; (b) Window and Document Info; (c) Popup Image using jQuery; (d) More jQuery Dimensions. | BizLibrary |
| jQuery 3 (Part 7 of 9): Effects and Animation | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers slide, fade and animation effects. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) jQuery Slide Animation; (b) jQuery Fade Animation. Lesson 2: (a) jQuery Animate Effect; (b) jQuery Animate Even More. Lesson 3: (a) jQuery Animate Advanced; (b) jQuery Animate Exercise; (c) jQuery Utilities Explored. | BizLibrary |
| jQuery 3 (Part 8 of 9): Ajax and jQuery | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers AJAX, Web APi's, JSON and how to use these to do more connection and Post Data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) jQuery AJAX JSON; (b) jQuery Load Data; (c) jQuery Load More Data. Lesson 2: (a) jQuery Load Details; (b) jQuery ajax; (c) jQuery AJAX and JSON. Lesson 3: (a) Shorthand get and getJSON; (b) Web APIs AJAX; (c) More random Images each; (d) More APIs more AJAX. Lesson 4: (a) AJAX jQuery Post Data; (b) jQuery ajax post; (c) Connect more web APIs. | BizLibrary |
| jQuery 3 (Part 9 of 9): Projects and Conclusion | jQuery is a lightweight JavaScript library that takes tasks that require many lines of JavaScript code to accomplish, and wraps them into methods that you can call with a single line of code. This course covers a project to create a Youtube API Application, Create a Wackamole game as well as conclude the course with discussion of resources. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) YouTube API; (b) web application setup; (c) YouTube Developer Key; (d) Bring in jQuery AJAX; (e) Loop each Returned Video. Lesson 2: (a) Use JSON feed data; (b) Output Results from API; (c) Customize Results for API. Lesson 3: (a) Tweaks and Updates; (b) Customize Code jQuery. Lesson 4: (a) Wack a Mole Introduction; (b) HTML page Setup; (c) Get Coding jQuery; (d) Build Dynamic GameBoard; (e) Just add Styling. Lesson 5: (a) Moles Keep Moving; (b) Tweak and Update Code; (c) Wack that Mole; (d) Add that Wack; (e) Source Code Review. Lesson 6: (a) jQuery Conclusion; (b) Methods; (c) Effects. | BizLibrary |
| Learning Angular (Part 1 of 7): Introduction | This course on Angular 6 will introduce why Angular is useful and also how to set it up. Then it will cover how to create a project, components and bootstrap and run a component. It also unlocks the power of Angular by discussing the ng modules of ngIF, ngSwitch as well as property binding* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Course and Instructor Introduction; (b) How to make the best of this course; (c) What are single page applications; (d) What and why angular. Lesson 2: (a) Install Angular; (b) Install Yarn; (c) Install Visual Studio Code; (d) Launch MySql Workbench; (e) Download the completed projects. Lesson 3: (a) Components; (b) Create the project; (c) Important Project Files and Folders; (d) Create the first component. Lesson 4: (a) NGModules; (b) Bootstrap and run the first component; (c) Using the new component as the root component; (d) Create a seller component. Lesson 5: (a) Using Arrays of data and ngFor directive; (b) Use the function; (c) Input property binding; (d) Output Event Binding. | BizLibrary |
| Learning Angular (Part 2 of 7): Directives | This course on Angular 6 builds on using ngIf, ngSwitch, ngFor as well as how to style with classes? It also covers how to start building a service, handle error conditions, add styles and update configurations* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Introductio? to Directives; (b) ngIf; (c) Using ngIf Dynamically; (d) Using ngSwitch; (e) Using ngSwitchDefault. Lesson 2: (a) Using ngFor; (b) Using ngFor with objects; (c) Using ngNonBindable; (d) NgStyle; (e) Dynamic Styling with ngStyle; (f) Using NgClass; (g) Dynamic NGClass. Lesson 3: (a) Dependency Injection; (b) Usecase; (c) Links to rest services; (d) Create the project and service; (e) Service code walkthrough and imports; (f) Implement the service; (g) Handle error conditions. Lesson 4: (a) Create the component; (b) Handle Errors; (c) Implement HTML; (d) Update Configuration; (e) Services in action; (f) Add styles. | BizLibrary |
| Learning Angular (Part 3 of 7): Posting Data | This course on Angular 6 creates a project, implements components and uses forkjoin to show running multiple services. Next, it creates a controller and shows how to implement REST API to create update and delete data.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Introduction to Posting Data; (b) Create Project; (c) Implement the service; (d) Implement the component; (e) Implement the HTML; (f) Bootstrap the application; (g) Run the application. Lesson 2: (a) Introduction to Services; (b) Create the project; (c) Implement the Services; (d) Use the services; (e) Implement the HTML; (f) Configure the app; (g) Run the application; (h) Use forkJoin. Lesson 3: (a) Introduction to REST; (b) Create the product table; (c) Create the project; (d) Create the db connection; (e) Create Controller; (f) Implement the READ method; (g) Initialize REST application; (h) Test READ; (i) Get single product; (j) Create; (k) Test and troubleshoot create; (l) Update; (m) Delete. | BizLibrary |
| Learning Angular (Part 4 of 7): Routing and Pipes | This course on Angular 6 implements a get products service method as well as a component view. It will implement and test this as well as show refactoring. Next, it covers routing, and how to add routes, paths and actions and finally finishes with how to use the very powerful feature of Pipes and slicing in Angular. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Create the project; (b) Create and implement Get Products Service method; (c) Create the component and view; (d) Configure and test GET Products. Lesson 2: (a) Implement the Other Methods; (b) Test Create; (c) Test Other Methods. Lesson 3: (a) Routing; (b) Use Case and Refactoring; (c) Refactor Components; (d) 4-Refactor HTML. Lesson 4: (a) Routing Steps; (b) Configure the routing module; (c) Create the Routing Module; (d) Add the Routes; (e) The pathmatch property; (f) Use routes in HTML; (g) Routing in action. Lesson 5: (a) Introduction to Pipes; (b) Text Pipes; (c) date; (d) currency; (e) json; (f) number. Lesson 6: (a) percent; (b) slice; (c) Using slice in for; (d) create a promise; (e) use async pipe; (f) Create a Custom Pipe. | BizLibrary |
| Learning Angular (Part 5 of 7): Forms | This course on Angular 6 touches on how to use forms as well as hook the form up to a model. You'll ad an address sub group, perform default values and validations as well as handle errors. Then it will cover template driven forms as well as custom directives. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Forms; (b) Create the project; (c) Add bootstrap css; (d) Create the model; (e) Create the form view. Lesson 2: (a) Add a Address sub group; (b) Add submit button; (c) Handle onSubmit; (d) Test and Summary; (e) Default Values and Validations; (f) Handling Validation Errors; (g) Get countries dynamically. Lesson 3: (a) Template Driven Forms; (b) Create the project; (c) Create the template and form; (d) Add sub FormGroup fields; (e) Handle Submit; (f) Test; (g) Two-Way Binding. Lesson 4: (a) Create a custom structural directive; (b) Implement the conditional logic; (c) Use _myIf; (d) Create loop directive; (e) Create a Attribute Directive; (f) Pass Inputs; (g) Handle Events. Lesson 5: (a) Introduction; (b) Flight Reservation Use Case; (c) Flight Check-In Usecase. | BizLibrary |
| Learning Angular (Part 6 of 7): Create Reservation App | This course starts to bring all the angular concepts together by creating a backend for a flight reservation application? You'll create the Java backend and then implement the creating and updating of reservations as well as how to filter and return data.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Create the DB Schema; (b) Install Java; (c) Install STS; (d) Download the executable java application; (e) Download the completed source code; (f) Create the project; (g) Create Entities. Lesson 2: (a) Mark them with JPA Annotations; (b) Define relationships; (c) Create Repositories; (d) Find Flights; (e) Create Reservation; (f) Implement saveReservation. Lesson 3: (a) findReservation; (b) Update Reservation; (c) Configure The Data Source and Run; (d) Add Flights. Lesson 4: (a) Filter Flights; (b) Test Filter Flights using Postman; (c) Test Save and Find Reservation; (d) Test Update; (e) Create and Test FindFlight; (f) Add Cross Site Origin Support. | BizLibrary |
| Learning Angular (Part 7 of 7): Check-in and UI | This course on Angular 6 wraps up the series by working on the client side of the flight check-in application. it will finish the User Interface, work on the Flight Details page, as well as all the forms involved. By the end of it you'll have a fully functioning single-page example application.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Use Case; (b) Create the project; (c) Create Service; (d) Fetch Single Flight; (e) Save Reservation; (f) Configure Routing. Lesson 2: (a) Implement Find Flights UI; (b) Bind the fields to model; (c) Handle Search Button Click; (d) Display Flight Details; (e) Bootstrap the application and run; (f) Application in action. Lesson 3: (a) Add select button; (b) Fetch single flight details; (c) Render Flight Details; (d) Gather passenger details; (e) Collect card details; (f) Handle Reservation Save; (g) Show the Confirmation Screen; (h) Test End to end. Lesson 4: (a) Create the project; (b) Create the Service; (c) Implement the saveReservation method; (d) Implement routing; (e) Code the root component; (f) Create Start Checkin HTML. Lesson 5: (a) Handle OnClick; (b) Add Forms Module and assign reservation data; (c) Render Flight and passenger details; (d) Add noOfBags and confirm button; (e) Complete Checkin. | BizLibrary |
| Mastering Vim (Part 1 of 4): Introduction to Vim | The course focuses on the basics of Vim text editor in the start and then takes a step forward to cover the more advanced topics. This course covers, What Vim is, how to create and edit a file, essential navigation as well as deleting text. Lesson 1: (a) What is this Course; (b) What Vim Is and Why You Should Learn It; (c) Modes. Lesson 2: (a) Vim Quickstart; (b) Demo: Creating and Editing a New File with Vim. Lesson 3: (a) Essential Navigation Commands; (b) Demo: Essential Navigation Commands. Lesson 4: (a) Deleting Text and Thinking in Vim; (b) Deleting Text. | BizLibrary |
| Mastering Vim (Part 2 of 4): Keyboard Commands | The course focuses on the basics of Vim text editor in the start and then takes a step forward to cover the more advanced topics. This course covers: getting help; cut, copy and paste; inserting and joining; as well as searching Lesson 1: (a) Getting Help; (b) Demo: Getting Help. Lesson 2: (a) Cut Copy and Paste Part I; (b) Cut Copy and Paste Part 2; (c) Demo: Cut Copy and Paste. Lesson 3: (a) Inserting Changing Replacing and Joining; (b) Demo: Inserting Changing Replacing and Joining. Lesson 4: (a) Search Find and Replace Part 1; (b) Search Find and Replace Part 2; (c) Demo: Search Find and Replace. | BizLibrary |
| Mastering Vim (Part 3 of 4): Objects and Macros | The course focuses on the basics of Vim text editor in the start and then takes a step forward to cover the more advanced topics. Topics in this course include, text objects, Macros and Visual mode. Lesson 1: (a) Text Objects; (b) Text Objects practice. Lesson 2: (a) Demo: Text Objects; (b) Registers. Lesson 3: (a) Demo: Macros; (b) Insert. Lesson 4: (a) Visual Mode Part 1; (b) Visual Mode Part 2; (c) Demo: Visual Mode. | BizLibrary |
| Mastering Vim (Part 4 of 4): Settings and Buffers | The course focuses on the basics of Vim text editor in the start and then takes a step forward to cover the more advanced topics. This course covers Vim settings, Editing multiple files, buffers and the Graphical User Interface. Lesson 1: (a) Vim Settings and the Vimrc File Part 1; (b) Wildmenu. Lesson 2: (a) Vim Settings and the Vimrc File Part 2; (b) Demo: Vim Settings and the Vimrc File. Lesson 3: (a) Editing Multiple Files and Vim Buffers; (b) Modes. Lesson 4: (a) Demo: Vim Buffers; (b) Working with Multiple Windows. Lesson 5: (a) Vim Graphical User Interfaces; (b) Copied. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 1 of 16): Installation | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: Showing installation on both Mac and Windows. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Download and Install; (b) Install Android Studio. Lesson 2: (a) Emulators; (b) Additional Tools. Lesson 3: (a) Windows Install; (b) Windows Install Final. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 10 of 16): Intro to UI | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: an introduction to UI and UX, theming and material design and color themes. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to UI and UX; (b) Android Material Design; (c) Themes in Flutter; (d) Exploring ThemeData Class . Lesson 2: (a) Theming Headline and Body Text; (b) Over-WriteTheme Properties; (c) Refactoring our TextTheme Further. Lesson 3: (a) Adding Custom Fonts to Our Project; (b) Applying FontFamily to All TextTheme Properties; (c) Material io Overview. Lesson 4: (a) Understanding Color Themes; (b) Typography and Iconography. Lesson 5: (a) Pick Color Palette and Create Colors File; (b) Create Theme; (c) Apply Theme to Buttons; (d) Solution Final. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 11 of 16): HTTP | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: adding HTTP package to the project setup, fetching JSON data, and creating a PostList class and mapping. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Adding http Package to our Project; (b) Setup Network Class. Lesson 2: (a) Fetching JSON Data; (b) Fetching JSON and Using FutureBuilder. Lesson 3: (a) Finalizing Fetching JSON and FutureBuilder; (b) PODO and Mapping JSON. Lesson 4: (a) Creating a PostList Class and Mapping; (b) Final Implementation. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 12 of 16): Weather Forecast Application | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: starting the creating of a weather forecast app, setuping network class and adding city and country names. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What You'll Build: WeatherForcast App Demo; (b) OpenWeather APPID setup; (c) Setup Our Weather Forecast Project; (d) Creating our Forecast Model Class; (e) Fixing Forecast Model Class. Lesson 2: (a) Setup Network Class; (b) Pulling JSON Data from API and Showing it; (c) Using FeatureBuilder to Show Data. Lesson 3: (a) Adding City and Country Names; (b) Getting City Name Dynamically From TextField; (c) Formatting and Showing Date; (d) Showing Current Temp. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 13 of 16): Weather Forecast Application Continued | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: finishing the weather forecast app by adding humidity and wind to the UI, setup scrollview and finishing up the app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Adding Humidity Wind and Max to the UI; (b) Utilizing Fon tAwesome Icons; (c) Setup Helper Function. Lesson 2: (a) Setup Bottom ScrollView ; (b) Setup Day in Bottom ScrollView; (c) Adding WeatherIcon to our ScrollView. Lesson 3: (a) Finished App; (b) Code and UI Improvements. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 14 of 16): Google Maps | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: an intro to google maps and API key, running a map on both ios and android, as well as a quakes app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Google Maps and API Key Android Setup; (b) iOS Google Map API Key Setup; (c) Showing a Google Map; (d) Fixing AndroidX Issue. Lesson 2: (a) Running our Map on Both Android and iOS; (b) Adding Markers; (c) Showing another Marker; (d) Implementing CameraPosition Animations; (e) Quakes App Demo. Lesson 3: (a) Quakes API and Chrome Extension; (b) Setting Up Project and TypesHelper Class. Lesson 4: (a) Fixing our Types Issues; (b) Getting All Quakes and Setup Markers. Lesson 5: (a) Markers Working; (b) Adding Zooms and Final App. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 15 of 16): Firestore Project | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: a firestore project, creating the form, custom card and deleting documents. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Setting Up Firestore Project; (b) Reading Data from Firestore Database. Lesson 2: (a) Setup Form; (b) Saving Data to Firestore DB from the App. Lesson 3: (a) Custom Card Accounting for Nulls; (b) Restructuring Custom Card; (c) Quick Code Refactoring. Lesson 4: (a) Delete a Document; (b) Update Document. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 16 of 16): Finishing Up | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: finishing up the firestore app as well as creating an icon, launcher image for IOS and publishing IOS apps. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Showing online Icon tools; (b) Using Launcher Icons Package to Generate iOS and ; (c) Adding Splash Screen on Android. Lesson 2: (a) Launcher Image for iOS; (b) Signing Android App Keystore and Building an Ap; (c) Publishing App to GoogleStore. Lesson 3: (a) Setup iOS App to Publish in the Appstore; (b) Creating the iOS Archive and Uploading it. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 2 of 16): Introduction to Dart | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: an introduction to Dart, declaring variables, data types, as well as concatenation. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro to Dart and dartPad; (b) Dart Code Style and Naming Convention. Lesson 2: (a) Declaring Variables in Dart; (b) Types and Assigning types to variables. Lesson 3: (a) Numbers, Ints and Double; (b) Booleans; (c) Const and final keywords. Lesson 4: (a) Concatenation; (b) Operators Arithmetic; (c) Equality and Relational Operators. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 3 of 16): Operators | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: operators arithmetic, logical operatres, looping, return types and optional parameters. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Operators Arithmetic; (b) Operators Arithmetic continued; (c) If-else statements. Lesson 2: (a) Logical Operators; (b) For Loop. Lesson 3: (a) While and DoWhile and Break; (b) Switch Case; (c) Functions Introduction. Lesson 4: (a) Return types: String, Int, Bool; (b) Arguments and Functions. Lesson 5: (a) Optional Parameters; (b) Lexical Scope in Dart. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 4 of 16): Introduction to Classes | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: Classes and Objects, Methods, Named and Sugar Constructors, as well as abstract and interface classes. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Classes and Objects; (b) Class Creation. Lesson 2: (a) Adding Methods to our Class; (b) Constructors. Lesson 3: (a) Named and Sugar Syntactic Constructors; (b) Setters and Getters. Lesson 4: (a) Introduction to Abstract and Interface Classes; (b) Abstract and Interface classes in Dart. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 5 of 16): Collections | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: Collections, the scaffold widget and AppBar as well as Gesture Detection. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Collections; (b) Creating and Looping through Lists; (c) Creating List with Person Type; (d) Maps. Lesson 2: (a) Scaffold Widget and the AppBar; (b) InkWell Widget and EventListeners. Lesson 3: (a) GestureDetector and Create Custom Button; (b) Bottom Navigator and Adding Tap; (c) Floating Action Button. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 6 of 16): Flutter | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: an introduction to Flutter, building a bizcard app and a quotes app. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Flutter; (b) Text Widget; (c) Material Design Text and Widgets; (d) Formatting and Separating Code. Lesson 2: (a) Build a BizCard App; (b) Add Icon. Lesson 3: (a) Building a Quotes App; (b) Improve User Interface. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 7 of 16): Tip Calculator App | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: creating a tip calculator application, building split rows, adding images and finished quiz logic. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Tip Calculator: User Interface; (b) Top Card and Custom Colors. Lesson 2: (a) Tip Calculator Building the Split Row; (b) Build the Tip Row; (c) Finished UI; (d) Finished application. Lesson 3: (a) Add Image to Our Project QuizApp; (b) Question Model Class Setup; (c) Finish the User Interface. Lesson 4: (a) Iterate through Questions; (b) Snackbar Solution; (c) Improved Solution and Wrapup. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 8 of 16): Movie App Part 1 | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: the first half of making a movie app, where you'll create a listview, pass data and start fleshing out the movie application. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Creating a Listview of Movies; (b) Customize ListTile Row and onTap; (c) Navigating to Second Route Using Navigator push; (d) Returning to the First Route. Lesson 2: (a) Passing data to Second Route; (b) Creating a Movie Model Class; (c) Passing a Movie Object to Details Route. Lesson 3: (a) Customizing Row ; (b) Adding Movie Image; (c) Finishing Custom Row; (d) Changing the Background Color. | BizLibrary |
| Mobile Development with Flutter and Dart (Part 9 of 16): Movie App Part 2 | Make Apps that run on both IOS and Android with Flutter using Dart! This covers: the second half of the movie application where you'll add thumbnails as well as a cast. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Showing Movie Thumbnail; (b) Adding Linear Gradient; (c) Adding Movie Poster; (d) Movies Header. Lesson 2: (a) Adding Movie Cast; (b) Adding a Horizontal Line; (c) Final App Wrapup; (d) Code Refactor. | BizLibrary |
| NodeJS 2021 (Part 1 of 6): Get Started | NodeJS allows you to build complex and powerful application quickly and easily writing JavaScript code. In this course you will get started with installing tools and introduced to NodeJS. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Setup and Install Node; (b) Introduction to Node; (c) Visual Studio Code; (d) Create a Node File and Run it; (e) How Node Works. Lesson 2: (a) Node Resources; (b) Working with Node JS; (c) Node JS REPL; (d) Common Node Examples. Lesson 3: (a) Node Process Object; (b) Use Node Packages; (c) Command Line Node. | BizLibrary |
| NodeJS 2021 (Part 2 of 6): JavaScript Fundamentals | NodeJS allows you to build complex and powerful application quickly and easily writing JavaScript code.This course is a review of all the JavaScript for the series. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Quick review of JavaScript Coding; (b) Variables and Comments; (c) JavaScript Data Types. Lesson 2: (a) Objects Arrays Variables; (b) JavaScript Functions; (c) Javascript Functions Advanced Features; (d) Modern Function Examples. Lesson 3: (a) JavaScript Functions Closures; (b) JavaScript Operators; (c) Javascript More Operators Examples. Lesson 4: (a) Conditions Truthy and Noy; (b) Ternary Operator; (c) Switch statement JavaScript. Lesson 5: (a) Loops JavaScript For Do While; (b) JavaScript Objects; (c) JavaScript Object Methodsj. Lesson 6: (a) JavaScript Array; (b) JavaScript Update Array; (c) Array Update. Lesson 7: (a) Common JavaScript Array Methods; (b) Common Array Methods; (c) Array Method Update Arrays. Lesson 8: (a) Empty Array Map Method; (b) Objects and Array iteration; (c) Template literals JavaScript; (d) JavaScript Math Method. Lesson 9: (a) JavaScript Date Method; (b) Asynchronous JavaScript. Lesson 10: (a) Node Global Timers; (b) JavaScript Promises. Lesson 11: (a) Try and Catch Debugging; (b) JavaScript Async Await. | BizLibrary |
| NodeJS 2021 (Part 3 of 6): Asynchronous Programming | NodeJS allows you to build complex and powerful application quickly and easily writing JavaScript code. In this course you will learn Asynchronous programming, calls and event loops, call stack output and Node events. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) JavaScript Asynchronous Programming; (b) Asynchronous Programming Overview; (c) Stack and Queue Examples; (d) JavaScript Callbacks. Lesson 2: (a) Calls Event Loops Job Function; (b) Event Loop Example Recursive Function; (c) Job Queue Event Loop Function Execution. Lesson 3: (a) Call Stack Output Order Examples; (b) JavaScript Promises; (c) Node Process Object Terminal Input Output. Lesson 4: (a) Node Event EventEmitter; (b) Setup Node Events. | BizLibrary |
| NodeJS 2021 (Part 4 of 6): Node Modules | NodeJS allows you to build complex and powerful application quickly and easily writing JavaScript code. In this course you will use common builtin modules, get file information, use NPM to explore popular node packages as well as debugging. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Node Modules; (b) Node Modules Introduction; (c) Node Modules Types. Lesson 2: (a) Local Modules; (b) Node Module Exports Class; (c) PreBuilt Modules Node. Lesson 3: (a) Folder File System; (b) Node File System Examples; (c) Update the Contents of a File. Lesson 4: (a) Delete files using the file system; (b) Rename files using Node; (c) File System Stats. Lesson 5: (a) Package JSON NPM; (b) Node Buffers; (c) Errors Throw try and Catch. Lesson 6: (a) Package JSON NPM; (b) Node Buffers; (c) Errors Throw try and Catch. | BizLibrary |
| NodeJS 2021 (Part 5 of 6): Node Express | NodeJS allows you to build complex and powerful application quickly and easily writing JavaScript code. This course covers how to setup Express, use Express Route, perform CRUD operations, and return JSON from frontend requests. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Node Web Application with Express; (b) Introduction to Node Express; (c) Files with Express Package; (d) Routing with Express. Lesson 2: (a) Multiple CallBack Functions; (b) Express Route Handler GET; (c) Express Route POST; (d) Express Route Update Delete. Lesson 3: (a) JSON data POST values; (b) Output JSON URL Params; (c) Middleware BodyParser; (d) Express routes; (e) Express application generator. | BizLibrary |
| NodeJS 2021 (Part 6 of 6): MongoDB with Node | NodeJS allows you to build complex and powerful application quickly and easily writing JavaScript code. In this course you will setup cloud base Mongo Database, use the MongoDB client in Node, select and create collections as well as output database collections to the ront end using Express and Node. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) MongoDB Using Node and Express; (b) Setup Get Started with MongoDB; (c) Create MongoDB in the Cloud; (d) Connect and Create MongoDB. Lesson 2: (a) Create Collection mongoDB; (b) WebPage App to Database; (c) WebPage AJAX to Endpoint. Lesson 3: (a) AJAX Post setup to Database; (b) Ajax get Mongo Data; (c) Dynamic Page Elements AJAX. Lesson 4: (a) Find matches from MongoDB; (b) Update MongoDB Data. Lesson 5: (a) Delete remove data from mongoDB with AJAX; (b) More with MongoDB resources. | BizLibrary |
| Object Oriented Programming | Object Oriented Programming will help you improve your programming skill set by giving you a thorough understanding of OOP regardless of your programming background. The training uses a non-jargon approach to teaching the backbone concepts of OOP which have been field tested in years of university-level teaching. While Visual Studio and C# form the instruction environment, the course is language agnostic as possible so the concepts are easily applied to other popular OOP languages and platforms.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *(1) History of Programming; (2) More History of Programming; (3) Define Versus Declare; (4) Designing Your Own Classes; (5) UML Light; (6) More UML Light; (7) UML Light Finished; (8) Adding A General Method; (9) Dot Operator; (10) Inheritance Fundamentals; (11) Base and Subclass Discussion; (12) Inheritance & 5 Program Steps; (13) Delegate; (14) Interfaces; (15) Grand Project; (16) UML Game Design; (17) Code Walk Through UI; (18) In Between Rules Class; (19) In Between Deck Class; (20) Game Single Step | BizLibrary |
| Practical SQL for Beginners | Video School | |
| Python in a Weekend | Video School | |
| Python Training | Simplilearn | |
| Python Web Programming (Part 1 of 4): Object Oriented | Python is a high level object-oriented language used on the web and especially with Big Data. In this course, you'll learn about the object-oriented nature of the language, SQLite and how to insert Dynamic Data. Lesson 1: (a) Get Started; (b) OOP Part 1; (c) OOP Part 2; (d) Modules; (e) Modules Part2; (f) Summary. Lesson 2: (a) Introduction; (b) SQLite Intro; (c) Creating Database And Table; (d) Inserting Data. Lesson 3: (a) Inserting Dynamic Data; (b) Reading Data; (c) Limit Update Delete; (d) Recap. | BizLibrary |
| Python Web Programming (Part 2 of 4): Web Structure | Python is a high level object-oriented language used on the web and especially with Big Data. In this course, you'll work with Urllib, an introduction to working with XML, Web page structure and the HTML body. Lesson 1: (a) Get Started; (b) Urllib Module; (c) Urllib Requests; (d) Urllib Headers. Lesson 2: (a) Xml Introduction; (b) Parsing Xml; (c) Recap. Lesson 3: (a) Get Started; (b) Webpage structure; (c) Webpage structure 2; (d) Nav Bar. Lesson 4: (a) Html Body; (b) Comments Footers And Divs; (c) Parsing Paragraph Data; (d) Conclusion. | BizLibrary |
| Python Web Programming (Part 3 of 4): VPS and MySQL | Python is a high level object-oriented language used on the web and especially with Big Data. In this course, you'll create a VPS, be introduced to MySQL, Database connections and NoHup. Lesson 1: (a) Opening; (b) Creating a Vps; (c) Interacting With The Server. Lesson 2: (a) Filezilla; (b) Pysftp Sftp Via Python_F; (c) Summary. Lesson 3: (a) Get Started; (b) Mysql Intro; (c) Mysql Part 2. Lesson 4: (a) Database Connection Script; (b) Inserting Into Database With Python; (c) Mysql Insertion Script. Lesson 5: (a) Nohup; (b) Crontab; (c) Conclusion. | BizLibrary |
| Python Web Programming (Part 4 of 4): Create a Website | Python is a high level object-oriented language used on the web and especially with Big Data. In this course you'll learn to make a basic website, use Bootstrap, an initial Flask setup as well as Extend Templates. Lesson 1: (a) Get Started; (b) Initial Setup For Flask; (c) Flask Backend Setup. Lesson 2: (a) Basic Website; (b) Templates And Errors; (c) Variables And Logic. Lesson 3: (a) Bootstrap; (b) More On Bootstrap; (c) More Pages. Lesson 4: (a) Extending Templates; (b) Additional information; (c) Conclusion. | BizLibrary |
| React (Part 1 of 7): React Basics | React is a Javascript library for building user interfaces. This course will cover how to use React and why you would want to use React in your applications. It will also explain how to setup your environment, basic React syntax and making your first component. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Intro; (b) Course Outline; (c) Course Requirements; (d) Tools; (e) Setup; (f) Snippets; (g) indent Rainbow; (h) Preview on Web Server. Lesson 2: (a) Command Line and install; (b) NPM Commands; (c) Create React App; (d) Create Readme; (e) Create React structure; (f) NPM Build. Lesson 3: (a) First Component; (b) Detailed Look. Lesson 4: (a) JSX Rules; (b) Fix Greeting. Lesson 5: (a) Book Mini Project; (b) Nest Components. Lesson 6: (a) CSS in React; (b) Book Class; (c) Javascript. Lesson 7: (a) Props in React; (b) Props Example; (c) Destructuring; (d) Destructuring Props; (e) Children Props. Lesson 8: (a) Person List Project; (b) Projrct Start; (c) Add Thumbnail; (d) Template Literal; (e) Styling. | BizLibrary |
| React (Part 2 of 7): Intermediate React | React is a Javascript library for building user interfaces. Intermediate React continues exploring React by starting off with ES6 export and import statements. Next, how to do State programming, and finish with Events. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Export and Import; (b) Object in Console; (c) Import Banner. Lesson 2: (a) Class Based Components; (b) Class Based Components Continued. Lesson 3: (a) State; (b) Book Props; (c) Log Books; (d) Render Multiple Books; (e) Alternative Syntax. Lesson 4: (a) Book Mini Project; (b) Book CSS. Lesson 5: (a) Events and This.setState; (b) Control Events. Lesson 6: (a) Prop Drilling and Passing Down; (b) Additional Method. Lesson 7: (a) Conditional Rendering in JSX; (b) Toggle info. | BizLibrary |
| React (Part 3 of 7): City Tours Project | React is a Javascript library for building user interfaces. React knowledge from the previous two courses will be put to the test in a project for a city tours company which will be written and deployed using Netlify. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Intro and Setup; (b) Setup City Tours. Lesson 2: (a) Navbar Component; (b) Navbar CSS. Lesson 3: (a) Main Folder Structure; (b) Import Tour List. Lesson 4: (a) Tour List Component; (b) Remove button. Lesson 5: (a) Tour Component; (b) Styling. Lesson 6: (a) Tour info Toggle and Delete Tour; (b) Delete Tour Functionality. Lesson 7: (a) Deployment on Netlify; (b) Continuous Deployment. | BizLibrary |
| React (Part 4 of 7): Advanced React | React is a Javascript library for building user interfaces. Advanced React will start by discussing prop types, and why they are useful. Next, it will talk about controlled and uncontrolled inputs as well as form submission and React Fragment. It will wrap up with explaining this.setState in more detail.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Prop Types; (b) info Prop; (c) Pass Prop as Object. Lesson 2: (a) Controlled inputs; (b) OnChange; (c) Array Values. Lesson 3: (a) Uncontrolled Inputs and Refs; (b) Email Value. Lesson 4: (a) React Fragment and Functional setState; (b) Functional State. | BizLibrary |
| React (Part 5 of 7): TODO Project | React is a Javascript library for building user interfaces. This course builds on advanced react with another project called TODO application. It has an emphasis on Controlled inputs and form submission and will also take a look at how to integrate bootstrap and deploy using continuous deployment. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Introduction TODO Project; (b) Setup Project. Lesson 2: (a) Bootstrap and Folder Structure; (b) Download Bootstrap. Lesson 3: (a) Github and Netlify Pipeline; (b) Stage Files. Lesson 4: (a) App Structure; (b) App Structure Continued. Lesson 5: (a) input Component and Handle Methods; (b) Methods. Lesson 6: (a) Todo List and Todo Item Components; (b) Todo Item Components. Lesson 7: (a) Clear List Methods; (b) Handle Edit. | BizLibrary |
| React (Part 6 of 7): Food2Fork Project | React is a Javascript library for building user interfaces. This course will build out a single page recipe application called Food2Fork. It will make good use of React life cycle methods and how React router delivers user experience. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Introduction Food2Fork; (b) Setup; (c) Fonts; (d) CSS; (e) Continuous Deployment. Lesson 2: (a) React Router and Page Structure; (b) Create Pages; (c) React Router. Lesson 3: (a) Navbar Component; (b) Link. Lesson 4: (a) Header Component; (b) Background. Lesson 5: (a) Default Page; (b) Recipes Page Structure. Lesson 6: (a) Search Component; (b) input Group. Lesson 7: (a) Food2Fork API; (b) Recipe List Component. Lesson 8: (a) Recipe Component; (b) Recipe Component Continued. Lesson 9: (a) Single Recipe Page; (b) Link. Lesson 10: (a) Single Recipe Ajax Request; (b) Console Log. Lesson 11: (a) ENV Variables; (b) Source Files. Lesson 12: (a) Recipe Page Ajax Request; (b) Search Functionality. Lesson 13: (a) Finished Project; (b) Final Thought. | BizLibrary |
| React (Part 7 of 7): Tech Store Intro | React is a Javascript library for building user interfaces. This course uses all the skills so far from previous course in an e commerce project called Tech Store? It will also interlace some external packages and services for form submission.* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Setup and installs; (b) Setup File; (c) Hover. Lesson 2: (a) Nelify Icons; (b) React Icons; (c) Styled Components; (d) Application. Lesson 3: (a) React Router Sidebar; (b) Component Placeholders. Lesson 4: (a) Context API and Setup; (b) Context; (c) Context Object. | BizLibrary |
| React by Example (Part 1 of 7): First Components | React is a Javascript library for building user interfaces. This course will create the first components involved in building out the Tech store: Navbar, Sidebar, Sidecart and Hero. Lesson 1: (a) Navbar Component; (b) Cart Items; (c) Nav Icon. Lesson 2: (a) Sidebar Component; (b) Styling; (c) Media Query. Lesson 3: (a) SideCart Component; (b) Sidebar. Lesson 4: (a) Hero Component and Main Link; (b) Hero Component and Main Link Continued. | BizLibrary |
| React by Example (Part 2 of 7): Page Setup | React is a Javascript library for building user interfaces. This course fleshes out the application creating its first pages: Default, about, Contact, footer and the Home Page. Lesson 1: (a) Default Page; (b) Import Default. Lesson 2: (a) About Page; (b) Text Align. Lesson 3: (a) Contact Page; (b) Contact Page Continued. Lesson 4: (a) Footer; (b) Product Consumer. Lesson 5: (a) Home Page Services; (b) Return Wrapper. | BizLibrary |
| React by Example (Part 3 of 7): Products Setup | React is a Javascript library for building user interfaces. This course covers how an introduction to State Context, Set products, and builds out the products page and the product components. Lesson 1: (a) Intro and State in Context; (b) Intro and State in Context Continued. Lesson 2: (a) Set Products; (b) Set State; (c) Image URL. Lesson 3: (a) Featured Products; (b) Padding. Lesson 4: (a) Product Component; (b) Product ID; (c) Link To. Lesson 5: (a) Products Page; (b) Product Consumer. | BizLibrary |
| React by Example (Part 4 of 7): Products to Cart Logic | React is a Javascript library for building user interfaces. This course shows how to add logic for adding products to the shopping cart and makes sure add to cart works one every page it occurs. Lesson 1: (a) Add To Cart Logic; (b) TempCart. Lesson 2: (a) Add Totals Logic; (b) Total. Lesson 3: (a) Sync Storage Logic; (b) Parse. Lesson 4: (a) Set Single Product Logic; (b) Loading. Lesson 5: (a) Single Product Page; (b) Contentful Image. Lesson 6: (a) Side Cart Component; (b) Cart Total. | BizLibrary |
| React by Example (Part 5 of 7): Cart Page | React is a Javascript library for building user interfaces. This course covers the Cart page, setup functionality for item addition and subtraction or clear the car completely. Lesson 1: (a) Initial Setup; (b) Cart Page; (c) Cart Page.JS. Lesson 2: (a) Cart Columns Component; (b) Create Container. Lesson 3: (a) Cart Totals Component; (b) Clear Cart. Lesson 4: (a) Cart List Component; (b) Empty Cart. Lesson 5: (a) Cart Item Component; (b) Price. Lesson 6: (a) Cart Functionality; (b) Remove Item; (c) Clear Cart. | BizLibrary |
| React by Example (Part 6 of 7): Product Filter Component | React is a Javascript library for building user interfaces. Tech store Application is getting close to completion, this course adds filters to the products page, as well as create the component to do this. Lesson 1: (a) Context Setup; (b) Get Max Price. Lesson 2: (a) Products Component Setup; (b) Product and Count. Lesson 3: (a) Filter Component; (b) Category Search; (c) Styling. Lesson 4: (a) Select Input Logic; (b) Companies. Lesson 5: (a) HandleChange Method; (b) Handlr Filtering. Lesson 6: (a) sortData Method; (b) Filter Method; (c) Search Length. | BizLibrary |
| React by Example (Part 7 of 7): Contentful and Paypal | This course is a continuation of the React Series. React, Part 1 of 7: React Basics React, Part 2 of 7: Intermediate React React, Part 3 of 7: City Tours Project React, Part 4 of 7: Advanced React React, Part 5 of 7: TODO Project React, Part 6 of 7: Food2Fork Project React, Part 7 of 7: Tech Store Intro Part 7 of 7 will be very helpful as the Tech store buildout is continued. Lesson 1: (a) Contentful Intro; (b) Contentful Interface. Lesson 2: (a) Contentful Model; (b) Description. Lesson 3: (a) Adding Content; (b) Publish Image. Lesson 4: (a) Retrieving Content; (b) Export Client. Lesson 5: (a) Env and Build Variables; (b) Single Page Image. Lesson 6: (a) Paypal Setup; (b) Router Fix. | BizLibrary |
| React.js | Simplilearn | |
| Responsive Design for the Web (Part 1 of 12): Welcome to the Course | Learners will understand the goals for the course and meet the instructor. | BizLibrary |
| Responsive Design for the Web (Part 10 of 12): Responsive Text | Learners will understand how to create responsive text using viewport scaling. | BizLibrary |
| Responsive Design for the Web (Part 11 of 12): Media Queries | Learners will employ CSS media queries to alter their designs for different-sized screens. | BizLibrary |
| Responsive Design for the Web (Part 12 of 12): Where to Go From Here | Learners will identify resources they can use to further their responsive design work. | BizLibrary |
| Responsive Design for the Web (Part 2 of 12): Tools of the Trade | The learner will obtain the necessary free software tools used for responsive design and in the course. | BizLibrary |
| Responsive Design for the Web (Part 3 of 12): The Four Elements of Responsive Design | Learners will understand the four areas of responsive design that must be applied to digital work. | BizLibrary |
| Responsive Design for the Web (Part 4 of 12) : Mobile-First Design | Learners will understand how to employ a mobile-first design strategy that underpins strong responsive design work. | BizLibrary |
| Responsive Design for the Web (Part 5 of 12): Understanding Fluid Grids | Learners will be able to apply fluid grids to their design work. | BizLibrary |
| Responsive Design for the Web (Part 6 of 12) Understanding Content Scale | The learner will be able to scale typography and images according to responsive design best practices | BizLibrary |
| Responsive Design for the Web (Part 7 of 12): Cross-Device Preview and Testing | Learners will understand how and why to preview their designs across multiple screens. | BizLibrary |
| Responsive Design for the Web (Part 8 of 12): Meta Tags for Responsive Design | The learner will be able to apply the meta tags used to set up screens for responsive design in HTML | BizLibrary |
| Responsive Design for the Web (Part 9 of 12): Responsive Images with <picture> | Learners will be able to apply standard CSS to images and use the element to make images responsive within their designs. | BizLibrary |
| RESTful API Design using Python Flask (Part 1 of 3): Get Started | Learn RESTful API design using Python Flask. Flask is the most popular web framework for developers. In this course, you'll be introduced to the initial concepts, setup your environment, and create your first POST. Lesson 1: (a) Introduction; (b) API definitions; (c) Uniform Interface in Detail. Lesson 2: (a) Set up Core Environment; (b) Basic Container Structure; (c) Running the Containers. Lesson 3: (a) Pluggable Views; (b) Installing and Using Postman. Lesson 4: (a) Our First POST; (b) HTTP Status Codes. | BizLibrary |
| RESTful API Design using Python Flask (Part 2 of 3): CRUD and Authentication | Learn RESTful API design using Python Flask. Flask is the most popular web framework for developers. This course covers, CRUD Operations, Authentication, token API and how to build Application tests. Lesson 1: (a) A Real CRUD; (b) PUT and DELETE. Lesson 2: (a) Simple Authentications; (b) Testing our Simple Authentication. Lesson 3: (a) Token API Model and API Endpoints; (b) Token API views and decorator; (c) Install bcrypt and test tokens. Lesson 4: (a) Building the Apps Tests; (b) Token Tests. | BizLibrary |
| RESTful API Design using Python Flask (Part 3 of 3): Update and Testing | Learn RESTful API design using Python Flask. Flask is the most popular web framework for developers. This course covers End Points, Database Updating and Deleting, as well as testing and search. Lesson 1: (a) Starting the Store End Point; (b) The JSON Schema Library; (c) The Store API File; (d) Trying out the Stores End Point. Lesson 2: (a) UPDATED Implementing PUT and DELETE; (b) Implementing pagination on GET all stores; (c) Store Tests. Lesson 3: (a) Pet Endpoint Initial CRUD; (b) Finishing Pet GET POST and Postman Tests; (c) Pets PUT and DELETE. Lesson 4: (a) Pets Tests; (b) Pets Pagination Tests. Lesson 5: (a) Get all pets in a store endpoint; (b) Test the get all pets in a store endpoint; (c) Search pets with filters; (d) Conclusion. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 1 of 9): Course Overview | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers an introduction for what to expect as well as setting up environment and course overview. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Instructor Introduction; (b) About the Course; (c) Configuring the Lab Environment. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 2 of 9): Microsoft 365 Defender | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Threat Protection with Microsoft 365 Defender; (b) Introduction to Threat Protection; (c) Common Threats; (d) Defender Architecture; (e) Incidents in Microsoft 365 Defender; (f) Defender Portal; (g) Demo: Defender Portal.; Lesson 2: (a) Advanced Hunting; (b) Demo: Advanced Hunting; (c) Threat Hunting; (d) Threat Hunting within Network; (e) Consult Microsoft Threat Experts.; Lesson 3: (a) Remediate Risks; (b) Automate - Investigate - Remediate; (c) Simulate Attacks; (d) Microsoft Defender for Identities; (e) Monitor and Profile user Behavior Activities; (f) Identify Suspicious Activities; (g) Configure Microsoft Defender for Identity Sensors.; Lesson 4: (a) Azure AD Identity Protection; (b) What are Risks; (c) Identity Protection Workflow; (d) Investigate Risks; (e) Unblock Users; (f) Micrososft Defender for Cloud Apps; (g) Cloud Discovery; (h) Conditional Access App Control; (i) Classify and Protect Sensitive Information.; Lesson 5: (a) Respond to DLP Alerts; (b) Data Loss Prevention Components; (c) Demo: Alerts and Compliance Policy; (d) SManage Insider Risk Management in Microsoft 365; (e) Insider Risk; (f) Common Risk Scenarios; (g) Risk Management Workflow; (h) Manage Risk Policies; (i) Demo: Risk. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 3 of 9): Microsoft Defender for Endpoint | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Mitigate threats using Microsoft Defender for Endpoint. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Protect against threats with Microsoft Defender f; (b) Microsoft Defender for Endpoint Explained; (c) Security Operations; (d) Deploy Microsft Defender for Endpoint environment; (e) Create your Environment; (f) Onboard Devices; (g) Demo: Onboard Device; (h) Manage Access; (i) Configure Device Groups; (j) Demo Create Device Group.; Lesson 2: (a) Implement Windows Security Enhancements; (b) Attack Surface Reduction; (c) Enable Attack Surface Reduction Rules; (d) Demo: Enable ASR; (e) Device Investigations; (f) Device Inventory List; (g) Investigate Devices; (h) Demo: Devices; (i) Behavioral Blocking; (j) Endpoint Detection; (k) Demo: Enable EDR.; Lesson 3: (a) Perform actions on a device; (b) Device Actions; (c) Investigation Package; (d) Initiate Live Response Session; (e) Live Response Commands; (f) Demo: Live Response Session; (g) Perform evidence and entities investigations; (h) Investigate File; (i) Demo: Investigate File.; Lesson 4: (a) Configure and manage automation; (b) Configure Advanced Features; (c) Demo: Advanced Features; (d) Block at Risk Devices; (e) Configure alerts and detections; (f) Demo: notification Alert; (g) Threat and Vulnerability Management. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 4 of 9): Microsoft Defender for Cloud | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Mitigate threats using Microsoft Defender for Cloud. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Plan for Cloud Workload Protections; (b) Microsoft Defender for Cloud Explained; (c) Cloud workload Protections.; Lesson 2: (a) Cloud workload protections in Microsoft Defender ; (b) Microsoft Defender for Servers; (c) Microsoft Defender for App Service; (d) Microsoft Defender for Storage; (e) Microsoft Defender for SQL; (f) Microsoft Defender for Key Vault; (g) Microsoft Defender for Resource Manager; (h) Microsoft Defender for Kubernetes; (i) More Protections.; Lesson 3: (a) Connect Azure Assets To Microsoft Defender for Cl; (b) Manage Resources; (c) Demo: Asset Inventory; (d) How to Use Asset Inventory; (e) Demo Auto Provisioning; (f) Connect non-Azure resources to Microsoft Defender; (g) Protect non-Azure Resources; (h) Connect AWS Accounts; (i) Demo: Service; (j) Create AWS Cloud Connector; (k) Connect GCP Cloud Connector.; Lesson 4: (a) Security Alerts in Microsoft Defender for Cloud; (b) Security Alerts Explained; (c) Understand Alert Types; (d) Demo: Alerts. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 5 of 9): Kusto Query Language | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Kusto Query Language queries for Microsoft Sentinel. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Construct KQL statements for Microsoft Sentinel; (b) Demo: KQL.; Lesson 2: (a) Analyze query results; (b) Demo: Analyze Query Results; (c) Build Multi-Table queries in KQL; (d) Demo: Multi-table Queries; (e) Use Join Operator; (f) Work with string data using KQL; (g) Extract Data from Unstructured String Fields. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 6 of 9): Configure Microsoft Sentinel | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Configure Microsoft Sentinel. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Microsoft Sentinel Overview; (b) Sentinel Explained; (c) How Sentinel Works; (d) When to Use Sentinel; (e) Create and Manage Microsoft Sentinel workspaces; (f) Single Tenant Workspace; (g) Demo: Workspaces.; Lesson 2: (a) Query logs in Microsoft Sentinel; (b) Understand Sentinel Tables; (c) Demo: Logs Window; (d) Use Watchlists in Microsoft Sentinel; (e) Plan for Sentinel Watchlist; (f) Demo: Create Watchlist; (g) Use Threat Intelligence in Microsoft Sentinel; (h) Define Threat Intelligence; (i) Demo: Manage Threat Indicators. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 7 of 9): Microsoft Sentinel Logging | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Connect logs to Microsoft Sentinel. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Connect Data to Microsoft Sentinel using Data Con; (b) Ingest Log Data; (c) Demo: Data Connectors; (d) Describe Data Connector Providers; (e) View Connected Hosts; (f) Demo: Hosts; (g) Connect Microsoft 365 Defender to Microsoft Senti; (h) Office 365 Connector; (i) Demo: Office Connector; (j) Connect Microsoft Services to Microsoft Sentinel; (k) Demo: Connect Services; (l) Connect Threat Indicators to Microsoft Sentinel.; Lesson 2: (a) Connect Windows Hosts to Microsoft Sentinel; (b) Plan for Windows Hosts Security Events Connector; (c) Demo: Security Events Legacy; (d) Connect CEF logs to Microsoft Sentinel; (e) Plan common Event Format Connector; (f) Connect External Solution with CEF Connector; (g) Demo: Common Event Format; (h) Connect Syslog data to Microsoft Sentinel; (i) Collect Data from Linux-based Sources; (j) Demo: Linux; (k) Connect Threat Indicators to Microsoft Sentinel; (l) Plan for Threat Intelligence Connectors; (m) Connect Threat Intelligence Connector; (n) Demo: Intelligence Platform. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 8 of 9): Detection with Microsoft Sentinel | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Detection and investigations using Microsoft Sentinel. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Threat Detection with Microsoft Sentinel Analytics; (b) Sentinel Analytics; (c) Types of Analytics Rules; (d) Fusion Alerts; (e) Typs of Analytics Rules; (f) Demo: Create Analytical Rule; (g) Security Incident managent in Microsoft Sentinel; (h) Key concepts; (i) Explain Evidence and Entities; (j) Investigate Incidents; (k) Demo: Incients.; Lesson 2: (a) Threat Response with Microsoft Sentinel Playbooks; (b) Create Logic App; (c) Demo: Playbook.; Lesson 3: (a) Entity Behaviour Analytics in Microsoft Sentinel; (b) Architecture Overview; (c) Security Driven Analytics; (d) Demo: Entities Timeline; (e) Workbooks in Microsoft Sentinel; (f) Sentinel Workbooks; (g) Demo: Sentinel Workbooks. | BizLibrary |
| SC-200 Microsoft Security Operations Analyst (Part 9 of 9): Microsoft Sentinel Threat Hunting | The SC-200 Microsoft Security Operations Analyst exam measures your ability to accomplish the following technical tasks: mitigate threats using Microsoft 365 Defender (25-30%); mitigate threats using Microsoft Defender for Cloud (25-30%); and mitigate threats using Microsoft Sentinel (40-45%) . This course covers Threat hunting in Microsoft Sentinel. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Threat Hunting Concepts in Microsoft Sentinel; (b) Cybersecurity Threat Hunting; (c) Develop Threat Hunting Hypothesis; (d) Threat Hunting with Microsoft Sentinel; (e) Hunt Using Built-in Queries; (f) Demo: Quries; (g) Observe Threats Over TIme; (h) Demo: Observe Threats; (i) Notebooks in Microsoft Sentinel; (j) Hunt with Notebooks; (k) Create a Notebook; (l) Demo: Create Notebook; (m) Explore Notebook. | BizLibrary |
| Selenium Webdriver with Python | Video School | |
| SignalR (Part 1 of 2): Persistent Connection | SignalR is a complete client-side and server-side solution with JavaScript on the client and ASP.NET on the back end. This course will get you started with SignalR and then move into Persistent Connection. You will learn about the Persistent Connection API, IConnection API and Group Management. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) What is SignalR; (b) The Typical Website; (c) Here is SignalR; (d) How to Get Started; (e) Demo: Starting a MVC project; (f) Demo: Installing signalr; (g) Demo: Bundle and Master Page; (h) Demo: Establish Map Connection.. Lesson 2: (a) On Received Async; (b) Demo: On Received Async; (c) Demo: End Point Connection; (d) Demo: PersistentConnectionAPI; (e) Demo: Testing The Code.. Lesson 3: (a) On Connected Async; (b) Demo: On Connected Async; (c) On Reconnected Async; (d) Demo: On Reconnected Async; (e) On Disconnect Async; (f) Demo: On Disconnect Async; (g) On Error Async; (h) Demo: On Error Async.. Lesson 4: (a) Broadcast; (b) Send; (c) Demo: Send; (d) Group Management; (e) Demo: Group Management; (f) Broadcast over a Hub; (g) Demo: Broadcast over a Hub. | BizLibrary |
| SignalR (Part 2 of 2): Hubs and Custom Data Stream | This course will cover SignalR in connection with Hubs. You will start learning by building a simple Hub and then move to client calling server and server calling client as well as specific methods on specific connections. You will also learn about return types, round-tripping state and detecting connection status. Then you will also learn about Broadcast over a Hub from the outside and Hubs without a proxy. Then you will learn to use SignalR to build a custom data stream. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *Lesson 1: (a) Hubs; (b) Building a Simple Hub; (c) Client Calling the Server; (d) Demo: Hubs; (e) Server Calling the Client; (f) Demo: Server Calling a Client.. Lesson 2: (a) Specific Methods on Connection; (b) Demo: Methods on Connection; (c) Group Management; (d) Demo: Group Management; (e) Return Types; (f) Demo: Return Types.. Lesson 3: (a) Round-Tripping State; (b) Demo: Round-Tripping State; (c) Detecting Connection Status; (d) Demo: Detect Connection Status.. Lesson 4: (a) Broadcast Outside of the Hub; (b) Demo: Broadcast Outside a Hub; (c) Hubs without a Proxy; (d) Demo: Hubs without a Proxy.. Lesson 5: (a) Custom Data Stream; (b) Demo: Setting Up A Data Stream; (c) Demo: Data Stream View; (d) Demo: Data Stream; (e) Demo: Data Stream in Action. | BizLibrary |
| Spring Boot (Part 1 of 4): Getting Started | Spring Boot is an opinionated instance of a Spring application allowing rapid application development platform. It uses various components of Spring, but has additional functionalities. This course covers how to setup and get started with Spring Boot. It covers installation, basics and your first Spring Boot project. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) 3 Install Java; (b) 4 Install STS; (c) 5 Install MySql and MySql Workbench; (d) 6 Configure JDK in STS; (e) 7 Launch MySql Workbench; (f) 8 Postman. Lesson 2: (a) Problems with Traditional Spring; (b) Spring Boot Features; (c) Spring Boot In Action. Lesson 3: (a) Create a Spring Boot Project; (b) Spring Boot Starters in POM; (c) @SpringBootApplication; (d) @SpringBootTest; (e) Do Dependency Injection; (f) Testing. Lesson 4: (a) Introduction; (b) Create the project; (c) Maven Dependencies; (d) Create Model Class; (e) Create the Repository; (f) Testing; (g) Show SQL. | BizLibrary |
| Spring Boot (Part 2 of 4): REST | Spring Boot is an opinionated instance of a Spring application allowing rapid application development platform. It uses various components of Spring, but has additional functionalities. This course covers Representational State Transfer and Spring Boot. It will discuss API's, create a controller and also a Rest Client. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Rest Introduction; (b) REST Web Services using Spring Boot; (c) Create the DB Table; (d) Create the project; (e) Create the Model and Repository; (f) Mark with JPA annotations. Lesson 2: (a) Create the Controller; (b) Get Single Product; (c) Create Update and Delete; (d) Configure The Data Source; (e) Run the application; (f) Running outside STS. Lesson 3: (a) How Spring Boot Auto Configuration Works; (b) Configure Context Path; (c) Test Create FindAll; (d) Test FindById and Update; (e) Changing the Embedded Server. Lesson 4: (a) Introduction; (b) RestTemplate GET method; (c) POST method; (d) PUT Method. | BizLibrary |
| Spring Boot (Part 3 of 4): Monitoring and Data | Spring Boot is an opinionated instance of a Spring application allowing rapid application development platform. It uses various components of Spring, but has additional functionalities. This course covers profiles, logging, Health Checks, Thymeleaf and sending object data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) PROFILES USECASE; (c) Create and Activate a Profile; (d) Activate Profile through VM argument. Lesson 2: (a) Use Logging; (b) Log to file; (c) Change Log Level. Lesson 3: (a) Introduction; (b) Enabling health checks; (c) Expose Health Details; (d) Add Build Info; (e) Expose other endpoints; (f) Custom Health Information; (g) Enable Security. Lesson 4: (a) Introduction; (b) Thymeleaf in action; (c) Special Syntax; (d) Sending data to template; (e) Create a template; (f) Disable Cache. Lesson 5: (a) Sending Object Data; (b) Rendering multiple records; (c) Create a HTML Form; (d) Process Form Data. | BizLibrary |
| Spring Boot (Part 4 of 4): Caching and Batching | Spring Boot is an opinionated instance of a Spring application allowing rapid application development platform. It uses various components of Spring, but has additional functionalities. This course covers caching, batching, how to configure Beans and implementing a reader, writer and processor. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction; (b) Steps to enable Caching; (c) Add Maven Dependencies; (d) Configure Caching; (e) Enable and use caching; (f) Caching in action. Lesson 2: (a) Introduction; (b) Batching API; (c) Create Project; (d) Create Reader; (e) Implement Processor Writer and Listener. Lesson 3: (a) Configure beans; (b) Configure STEP; (c) Configure JOB; (d) Write Test; (e) Batching in action; (f) Configure a Chuck Size; (g) CSV to DB; (h) Create the project and model; (i) Create CSV. Lesson 4: (a) Implement Reader; (b) Implement Processor; (c) Implement Writer; (d) Configure the DataSouce; (e) Configure Step and Job; (f) Write a Test; (g) CSV to DB in action. | BizLibrary |
| SQL with MySQL for Database Design | Video School | |
| SwiftUI (Part 1 of 10): Build First App | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: Creating your first SwiftUI project and a simple Biz Card App. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) About XCode Creating Our first Project; (b) Text and Modifiers; (c) Basic Layout Views V and HStacks. Lesson 2: (a) Build a Simple Biz Card ; (b) Biz Card -- Adding Images and Final Touches. | BizLibrary |
| SwiftUI (Part 10 of 10): Weather App | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: A weather App Demo, weather service, views and icon. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Weather App Demo; (b) Setup Project and Adding BackSplash Gradient; (c) Setup WeatherForecase Data Class. Lesson 2: (a) Creating the Weather Service; (b) Pulling in Data from API and Showing on UI. Lesson 3: (a) TopView Showing TextField and Animation; (b) Showing Current City and Date; (c) Showing the Current Temperature. Lesson 4: (a) Showing Current Temp and WeatherIcon; (b) Showing Current Temp Data Final; (c) Bottom Scroll Forecast Part 1; (d) Finishing the Weather App. | BizLibrary |
| SwiftUI (Part 2 of 10): Swift Language | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: the Swift language, how to use data types as well as conditional statements and logical operators. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Playground and Basics Ints and Strings; (b) Bools and Let Variables. Lesson 2: (a) String Interpolation and Double Type; (b) Basic Operators and Arithmentic; (c) Comparison Operators. Lesson 3: (a) Conditional Ops If Statements and Logical Operato; (b) Arrays Creation. | BizLibrary |
| SwiftUI (Part 3 of 10): More Swift Language | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: a deeper dive into the Swift Language with looping, classes, objects as well as class methods and overriding. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) The for in loop; (b) Looping Through with Index; (c) Sets. Lesson 2: (a) Lesson 12 Dictionaries; (b) Lesson 13 Introduction to Functions. Lesson 3: (a) Introduction to Classes and Objects Presentation; (b) Playground and Basics Ints and Strings; (c) Creating First Class and Properties. Lesson 4: (a) Class Initializer; (b) Understanding Convenice Initializers. Lesson 5: (a) Class Methods; (b) Inheritace Presentation; (c) Subclass Lapel Mic. Lesson 6: (a) Overriding Methods; (b) Structs in Swift. | BizLibrary |
| SwiftUI (Part 4 of 10): Lists in SwiftUI | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: and introduction to lists, how to parse JSON data as well as format data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Lists ; (b) ListNavigation View and Details Page; (c) NetworkingManager . Lesson 2: (a) Showing JSON Parsed in UI; (b) Networking Manager and Showing Quakes in a List; (c) Creating a Custom Cell. Lesson 3: (a) Formatting Date with Data Formatter; (b) QuakeDetails ; (c) Creating a MapView with UIRepresentable; (d) Finished Quake App. | BizLibrary |
| SwiftUI (Part 5 of 10): Build a NoDo App | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: building a NoDo app, and creating and formatting CellRows. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) NoDo App Demo; (b) Creating a TextField and Binding Variable; (c) Beautifying TextField; (d) Adding Items to Array and Show the in the List. Lesson 2: (a) Creating the CellRow; (b) Checking Items from our List. Lesson 3: (a) Adding TimeAgo; (b) Finalized App. | BizLibrary |
| SwiftUI (Part 6 of 10): List and Parsing | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: Lists, Parsing Remote API's and JSON. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Lists ; (b) List Using Identifiable Protocol; (c) List NavigationView and Button and Details Page. Lesson 2: (a) Introduction to Parsing Remote APIs NetworkingM; (b) NetworkingManager Deep Dive URLSession Part 2; (c) Networking Manager Passing data through Part 3. Lesson 3: (a) Final Parsin Simple Json; (b) Parsing a ArrayJson Containing Dictionaries; (c) Project Quakes Demo and API Website. | BizLibrary |
| SwiftUI (Part 7 of 10): Custom Cell and Format | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: Setting up a Model Class, creating custom cells and Data formatter as well as a Demo App. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Setting up our Model Class; (b) NetworkingManager and Console Data; (c) Showing Quakes in the List. Lesson 2: (a) Creating Custom Cell and Date Formatter; (b) Factoring Views and Creating Details Screen. Lesson 3: (a) Explaining UIViewRepresentable and Protocols; (b) Creating a MapView with UIRepresentable; (c) Lesson 17 Finished Quake App. | BizLibrary |
| SwiftUI (Part 8 of 10): Animations and Improve App | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: Hide and Seek Spring Animator, blurring and Scaling, improving the NoDo app along with custom rows and user defaults. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Hide and Seek and Spring Animation; (b) Rotation Effect. Lesson 2: (a) Blur and Scale Effects; (b) RotationEffect 3D; (c) Improve NoDo Part 1. Lesson 3: (a) Improve NoDo Part 2; (b) Improve NoDo -- Add Field Animation. Lesson 4: (a) Improve NoDo Adding Custom Row; (b) Improve NoDo Adding Checked List and animations; (c) Finalizing the Improved NoDo App. Lesson 5: (a) UserDefaults Introduction; (b) NoDo Challenge Solution Saving; (c) Saving and Deleting NoDo's Solution. | BizLibrary |
| SwiftUI (Part 9 of 10): Design Complex UI | Build Apps efficiently and more easily with Apple's SwiftUI Framework. This course covers: Designing UI, and creating a Card Application. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) What You'll Be Building; (b) Setting Up Project Colors and Images; (c) Creating the TopView. Lesson 2: (a) Creating the TopCard Part 1; (b) Creating the TopCard Part 2. Lesson 3: (a) Creating the BottomCard Part 1; (b) Creating the BottomCard Part 2. Lesson 4: (a) Creating the BottomCard Final; (b) Final app. | BizLibrary |
| Tableau (Part 1 of 6): Get Started | Tableau is a visual analytics platform for creating data visualization. This course will get you started with an introduction to Tableau, a tour of the workspace and then how to prepare your data. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Introduction to Tableau; (b) Tableau Workspace Tour. Lesson 2: (a) Live Connection vs. Data Extract; (b) Data Source Editor; (c) Pivoting and Splitting; (d) Tableau Data Interpreter. | BizLibrary |
| Tableau (Part 2 of 6): Visualization | Tableau is a visual analytics platform for creating data visualization. This course covers the many chart and map types available in Tableau. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Pivot Tables and Heat Maps; (b) Highlight Tables. Lesson 2: (a) Aggregated vs. Disaggregated Data; (b) Bar in Bar; (c) Stacked Bar; (d) Bullet; (e) Combo; (f) Histogram. Lesson 3: (a) Single Axis; (b) Blended Axis; (c) Dual Axis; (d) Filled Map; (e) Symbol Map and Map Settings. Lesson 4: (a) Pie Charts vs Treemap; (b) Scatter Plots; (c) Word Cloud; (d) Motion Chart. | BizLibrary |
| Tableau (Part 3 of 6): Dashboards | Tableau is a visual analytics platform for creating data visualization. This course covers how to create, populate, and display Dashboards in Tableau. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Adjusting Your Canvas Size; (b) Tiled vs. Floating Objects; (c) Pixel Perfect Alignment; (d) Adding Images and Text; (e) Color Shading and Separator Lines. Lesson 2: (a) Dynamic Chart Titles; (b) Adding Information Icon; (c) Exclude Until Clicked; (d) Creating a Story. | BizLibrary |
| Tableau (Part 4 of 6): Manage Data | Tableau is a visual analytics platform for creating data visualization. This course covers filtering, sorting, calculations and measures. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Filter Application and Customization; (b) Action Filters; (c) Action Jumps. Lesson 2: (a) Sorting; (b) Top and Bottom N Filtering; (c) Modifying Measure Aggregation Type; (d) Totals and Subtotals. Lesson 3: (a) String Functions; (b) Basic Arithmetic; (c) Date Functions; (d) Logic Statements; (e) Quick Table Calculations. Lesson 4: (a) Discrete vs. Continuous Measures; (b) Level of Detail; (c) Quick Dimension Swapping. | BizLibrary |
| Tableau (Part 5 of 6): Grouping and Format | Tableau is a visual analytics platform for creating data visualization. This course covers grouping, adjusting as well as trends and forecasting. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Groups; (b) Sets; (c) Hierarchies; (d) Bins. Lesson 2: (a) Adjusting Mark Size; (b) Axis Formatting; (c) Colors, Borders, and Transparency; (d) Adding and Removing Chart Lines. Lesson 3: (a) Trend Lines; (b) Mark Labels vs. Annotations; (c) Summary Box; (d) Captions and Titles. | BizLibrary |
| Tableau (Part 6 of 6): Advanced Data Prep and Sharing | Tableau is a visual analytics platform for creating data visualization. This course covers advanced data preparation, sharing as well as features in version 10.5. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Advanced Blending; (b) Advanced Union. Lesson 2: (a) Publishing to PDF; (b) Exporting to Pivot Tables and Images; (c) Exporting Packaged Workbooks; (d) Publishing to Tableau Server. Lesson 3: (a) Tableau Viz In Tooltip; (b) Features in 10.5; (c) TWB vs. TWBX Files. | BizLibrary |
| TOTAL Python: Become an Advanced Python Developer in 16 Days | Video School | |
| User Experience and UI Design with Adobe XD | So you want to become a designer? Today, we call them user experience designers (UXD), user interface (UI) designers, or just plain web and mobile designers. Whatever title you're after, this in this course you'll master the User Experience Design Process while learning Adobe XD. You'll join master designer and instructor Odin Fors, who will guide you through the design process and the software that makes user experience design happen, Adobe XD. You'll watch Odin's video lectures and learn all of the critical skills you need to get started in UXD. With a great level of precision, you learn the in's and out's of how professional user experience designers, use Adobe XD to create digital products like websites, or mobile applications. But you certainly won't just be watching! Mastery comes from doing. And Odin's exercises are designed to immerse you in the world of Adobe XD and design. Each video lecture is paired with a lab exercise to reinforce and master the skills taught in the video. With each lab you'll be building on to a pro-level design project as Odin provides mentorship. Rest assured, you won't be covering Adobe XD at just a surface level, but, developing true expertise and mastery as you go through new and advanced XD skills like microinteractions and production workflows. When you complete this course, you'll be able to work as a User Experience or User Interface Designer and create the digital products of tomorrow. Digital design is a field with a great future. Your future starts here with Odin Fors' User Experience Design and with Adobe XD- Learn UI and UXD. | BizLibrary |
| User Experience and UI Design with Adobe XD 01: Getting Up & Running | Here we’ll explore XD’s interface and core components. You’ll be introduced to themes that we will be putting into practice throughout the course. | BizLibrary |
| User Experience and UI Design with Adobe XD 02: Wireframing Essentials | Everything in XD revolves around wireframes. We’ll be using a project brief, UX persona, and UI kits to provide a base for design. | BizLibrary |
| User Experience and UI Design with Adobe XD 03: Type, Color, & Button Basics | Here we cover the elements we need to stylize our design. We’ll explore type, swatch a color palette, and build buttons | BizLibrary |
| User Experience and UI Design with Adobe XD 04: Using Components & Repeat Grids | Linked assets are key to avoiding repetitive tasks and staying organized. Easily make changes across artboards and speed up your workflow. | BizLibrary |
| User Experience and UI Design with Adobe XD 05: Homepage & Contact Us Wireframes | Using the skills we’ve learned so far, we’ll wireframe the rest of the homepage and contact us page to include the features outlined in the brief. | BizLibrary |
| User Experience and UI Design with Adobe XD 06: Prototyping & Interactivity | Now we begin connecting our artboards through interactions. We’ll cover the basics of creating transitions, and previewing your prototype | BizLibrary |
| User Experience and UI Design with Adobe XD 07: Mocking Up A Mobile App | Here we build main navigation screens for a mobile app to go with our website. We’ll add interactions and preview the prototype. | BizLibrary |
| User Experience and UI Design with Adobe XD 08: Sharing Your Wireframes | Sharing low fidelity wireframes with others allows you to get feedback on the key elements of the user interface before adding hi fidelity features. Here you learn to publish your wireframes, receive feedback, and record interactions. | BizLibrary |
| User Experience and UI Design with Adobe XD 09: High Fidelity Wireframe Design | Now that we’ve built and tested our wireframes, it’s time to stylze with design elements. We’ll find inspiration, finalize our color palette and fonts, and use character styles to save us time later on. | BizLibrary |
| User Experience and UI Design with Adobe XD 10: Drawing and Incorporating Graphics | Not all icons are created equal. We’ll use lines, shapes, and the pen tool to make custom icons and details to elevate your UI design. | BizLibrary |
| User Experience and UI Design with Adobe XD 11: The Power of Plugins | Eliminate repetitive tasks and auto-import assets to speed up your workflow. You’ll also learn tricks to make the most out of repeat grids and generate placeholder content. | BizLibrary |
| User Experience and UI Design with Adobe XD 12: Animating with Microinteractions | Animate UI elements with micro interactions to bring your design to life. We’ll learn what they are and apply them to buttons and images. | BizLibrary |
| User Experience and UI Design with Adobe XD 13: Finalizing Imagery & Mockups | Presentation is an essential part of any UI project. We’ll incorporate final imagery and text into our design, find mockups, and learn to use them. You’ll learn how to create a high res mockup for your design with and without using photoshop. | BizLibrary |
| User Experience and UI Design with Adobe XD 14: Professional Prototyping | We’ll go beyond the basics so you can prototype like a pro. It’s not as scary as it sounds. We’ll walk you through simple techniques to build impactful transitions. | BizLibrary |
| User Experience and UI Design with Adobe XD 15: User Testing & Exporting | It’s time to put your finished prototype to the test, the user test, that is. We’ll walk through how to go about it. Congrats! Your prototype is ready for export to developers, we’ll show you how to format it properly for an easy handoff | BizLibrary |
| Wix Web Development | "So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. And these aren't your basic web sites. These websites are LOADED with features. Just about anything a coder can do, you can do with Wix, quicker and easier. And with Spencer by your side showing you step-by-step how to accomplish your design, you'll be creating sites like a professional in no time at all. Even if you've tried software like Wix before and found it a bit complex, Spencer makes it easy, showing you all the features that Wix offers. You'll even learn how to buy your own .com domain name and put your site live on the web. But what good is your site if you none can find it? We've got that covered! Spencer will even go over registering your domain, putting your site on the web, and making sure the search engines like Google can locate it. If you've wanted to create a website, but, didn't want to learn to code, Wix Website Development is for you! | BizLibrary |
| Wix Web Development: Section 1 - Introduction | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll hop right in and start developing our first site. | BizLibrary |
| Wix Web Development: Section 2 - Creating a Website Using the Website Editor | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll learn how to create a site in the Wix Website Editor. | BizLibrary |
| Wix Web Development: Section 3 - Adding Media to Wix Websites | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll learn how to fill our site with content in the ADI and website editor. | BizLibrary |
| Wix Web Development: Section 4 - Editing Page Layouts | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll explore the pages of your site and learn how to change their layout. | BizLibrary |
| Wix Web Development: Section 5 - Mobile Responsive Design in Wix | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll learn how to make sure your Wix site is mobile responsive. | BizLibrary |
| Wix Web Development: Section 6 - Website Pathing | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll learn about website pathing and insure that your website pages will link together. | BizLibrary |
| Wix Web Development: Section 7 - Domain and Hosting | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll learn about publishing your site and finding a domain. | BizLibrary |
| Wix Web Development: Section 8 - Search Engine Optimization Features | So you want to create a website? But, you can't code? No problem with Wix Web Development. In this course, designer Spencer Reynolds will show you how to create stunning websites using Wix-- a free and fully-featured online web site builder. In this lesson we’ll learn how to get your website found by search engines. | BizLibrary |
| WordPress Websites for Beginners | Video School |
Project management
| Course Name | Description | Partner |
|---|---|---|
| A Professional Engineer's Standard of Care | The public has the right to expect that professional engineers will exercise their knowledge and skill in a manner consistent with good moral behavior. In this interactive online course, we will explore the ethical requirement for professional engineers to meet an agreed-upon standard of care. We will discuss this standard of care and explore the importance of ethical behavior and ethical practice in terms of our responsibility to the public. | BizLibrary |
| Agile/Scrum Essentials for Practitioners | There is a lot of buzz today around Agile as a different approach to managing projects, specifically software development and implementation projects. Unfortunately, when Agile was first being introduced, it was set in opposition to traditional, or waterfall, project management approaches. This caused an unnecessary and counterproductive rift that was mostly due to a lack of understanding and a few overzealous evangelists. Today Agile is more mainstream, particularly in IT, and much of this division has begun to erode. However a comprehensive understanding of the Agile mindset and a well-known practices like the daily scrum, is foundational to truly leveraging the benefits of Agile and creating an environment that if both fun to work in and produces high-quality business results. This session will give you the foundational background that will help you understand how Agile is different and why certain practices make more sense and result in more productive teams. You will see how Agile is as much of a mindset as it is a project management framework and how adopting Agile can turn your next project into a success. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Lesson 1: (a) Guide Introduction; (b) QandA Product Backlog. Lesson 2: (a) Success Hasn't Come Easy; (b) Today's Business Environment; (c) Features/Functions Used; (d) The Swing of the Pendulum; (e) The Unintentional Mousetrap; (f) Landscape Affects the Approach; (g) The Discipline/Process Curve; (h) Emphasis and Constraints. Lesson 3: (a) A Definition of Agile; (b) Agile is Iterative; (c) Agile is Iterative (cont.); (d) A Family of Agile Methods; (e) Building Blocks of Agile. Lesson 4: (a) The Agile Manifesto; (b) Agile - The 12 Principles; (c) Agile - 12 Principles (cont.); (d) Agile - Proven Practices; (e) Agile - Practices (cont.); (f) Agile - Key Results and Benefits. Lesson 5: (a) Proven Sciences and Disciplines; (b) Serial Large - Iterative Small; (c) Agile is NOT for Lightweights. Lesson 6: (a) Origins of Scrum; (b) Origins of Scrum (cont.); (c) A Simple Starting Methodology; (d) Starting Methodology (cont.); (e) Scrum Elements; (f) Scrum Iterative and Agile Flow; (g) Cascading Plans. Lesson 7: (a) Scrum Elements - Team Roles; (b) Scrum Team Basics; (c) A High Performance Team Model; (d) Team Stages and Leadership Style. Lesson 8: (a) Team Roles and Constituency; (b) The Scrum Terms; (c) Team Role 1: The Product Owner; (d) Team Role 1: The PO (cont.); (e) Team Role 2: The Scrum Master; (f) Team Role 3: The Delivery Team; (g) Team Role 3: Delivery (cont.); (h) The Team Operating Agreement; (i) RACI Chart for a Scrum Team; (j) Scaling Scrum Teams. Lesson 9: (a) Demo: The Scrum - Backlog; (b) Demo: The Scrum - WIP; (c) Demo: The Scrum - Finish. | BizLibrary |
| Avoid a Project Manager’s Nightmare | Avoid a Project Manager's Nightmare is a video that explores how a project manager is entrusted with numerous responsibilities including delivering the job on time and within budget. Behavioral expert Peter Quarry offers useful suggestions and simple strategies to ensure the project does not become a nightmare. Avoid a Project Manager's Nightmare is a video with suggestions and strategies for managing yourself, your project and your people. These guiding principles will ensure your project starts and ends productively. | BizLibrary |
| Brainstorming Project Tasks | Welcome to the topic of mastering project management! This video lesson, ‘Brainstorming Project Tasks,’ explains how to capture all the tasks associated with a given project. This lesson is the fourth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. In this lesson, viewers will learn about how to keep the creative energy flowing during the brainstorming process and the importance of writing tasks using a verb-noun format. Keeping these tips in mind, viewers will be able to brainstorm tasks productively. | BizLibrary |
| Construction Project Management: Construction Practices and Systematic Project Management | In this course, we’re going to present and discuss the management of field construction projects. We’ll also cover management techniques for controlling cost, time, resources, and project finance during the construction process. Emphasis is placed on practical and applied procedures that have been proven effective. Effective management of a project also requires a considerable background of general knowledge about the construction industry. This interactive online course will familiarize you with certain fundamentals of construction practice. Posted by arrangement with John Wiley & Sons, Inc. Copyright © 2015 All rights reserved. | BizLibrary |
| Construction Project Management: Managing Time | Did you know the schedule plays a central role in construction project management? Developing an initial schedule is a powerful tool that you can use in managing various aspects of a project, including time, resources, production, and cost. This interactive online course concentrates on using the schedule to manage the time required to execute the construction processes. It begins by considering the project as a whole, determining how to shorten the overall project schedule, and looking at the cost trade‐offs of expediting the project. It then focuses on current or upcoming parts of the project with the objective of managing the project components more effectively. Posted by arrangement with John Wiley & Sons, Inc. Copyright © 2015 All rights reserved. | BizLibrary |
| Construction Project Management: Production Planning | Did you know production planning begins well before the project is mobilized in the field and continues throughout the project until all field operations are closed out? Production planning is concerned with how project activities are going to be carried out. It establishes the methods to be used, the assignment of personnel, the movement of material to the workface, and the process of assembling the pieces. This interactive online course considers all resources that contribute to the job, including personnel, materials, construction equipment, the site, the environment, and anything else that might affect the job. It will also cover the lean construction process and BIM, which is beginning to change the way construction is managed and organized. Posted by arrangement with John Wiley & Sons, Inc. Copyright © 2015 All rights reserved. | BizLibrary |
| Construction Project Management: Project Coordination | Progress reporting provides the opportunity to analyze the current status of the project. Often, this will lead to rescheduling and corrective action to bring the project back within specified time parameters. This cycle of planning and executing activities, measuring and reporting progress, revising the plan based on current status, and updating the schedule is continued repetitively throughout the project. In this interactive, online course, we’ll focus on managing the ongoing project. We begin by looking at detailed schedules used by the field supervisor to plan crew work on specific activities in the near term. Then we move on to measurement and reporting of progress. | BizLibrary |
| Construction Project Management: Project Estimating | If you were given the task of estimating the future expense of a unit of production in a manufacturing facility you could do it with considerable precision. A plant offers standard conditions, close controls, and consistent processes. Construction estimating, on the other hand, lacks standardization, presents challenging site locations and project conditions. Nevertheless, a skilled and experienced estimator, using cost accounting information gathered from similar previous construction projects, can do a reasonable job of predicting construction costs. The character or location of a project can present unique problems, but there are usually some basic principles and precedents that apply. This interactive online course will walk you through the steps involved in estimating construction projects starting with an overview of cost‐estimating procedures and how the final project budget is reached. Then, you’ll learn how to develop monthly progress estimates and change order estimates. Finally, you’ll become familiar with details about specific estimates that you’ll typically prepare. Posted by arrangement with John Wiley & Sons, Inc. Copyright © 2015 All rights reserved. | BizLibrary |
| Construction Project Management: Project Financial Management | Did you know the project manager bears the overall responsibility for financial management of the work on a construction project? This includes carrying out such fiscal duties as may be imposed by the construction contract and implementing appropriate monetary procedures according to the dictates of good business practice. Project financial management can involve a broad range of responsibilities. This interactive online course covers project cost breakdowns, the forecasted schedule of progress payments, preparation or approval of periodic pay estimates, and documentation required for final payment. You will also learn how to monitor project cash requirements during the contract period and maintain complete and detailed daily records of the project. | BizLibrary |
| Construction Project Management: Project Planning | Project planning is central to project management and takes place at all stages. The plan is typically very simple in concept, though it may be quite complex in execution. Additional participants in the process, such as designers, contractors, specialty contractors, and material suppliers also plan for a project. Their plans often include much greater detail but are limited in scope in order to execute their part of the project. Project planning is essential to any task, whether it be management oriented or focused on execution in the field. The product of the plan is often a schedule. In this course, you will see that the planning process, resulting in the project schedule, is what ties all of the elements of project management together. Posted by arrangement with John Wiley & Sons, Inc. Copyright © 2015 All rights reserved. | BizLibrary |
| Construction Project Management: Project Scheduling Applications | In previous courses in this series, we focused more on tactical use of the schedule to manage specific components of the project, such as production, time, resources, and costs. In this interactive, online course, we’ll consider strategic scheduling applications as they relate to the overall project, including legal aspects of the schedule. This course considers the role of the schedule and the variety of operational schedules available to the project manager. It also discusses the ways scheduling information can be organized and presented. | BizLibrary |
| Construction Project Management: Project Scheduling Concepts | How would you account for weather delays in a construction project schedule? What about the availability of labor and equipment? How much time should you allow for each subcontractor to complete their work? In this interactive online course, we’ll answer those questions. You’ll learn how to determine the duration for individual activities and the calculation process for project times. Through examples, you’ll discover new terminology for scheduling, including early and late start and finish, float, critical activities, and lag time. You’ll then convert the project days-based schedule into calendar dates. We’ll also discuss the pros and cons of the bar chart in construction project scheduling and how computer applications can save time and provide an array of project data in various forms. Posted by arrangement with John Wiley & Sons, Inc. Copyright © 2015 All rights reserved. | BizLibrary |
| Construction Project Management: Resource Management | Much of the job of a project manager, as well as the job of a field supervisor, focuses on the efficient investment of resources to achieve the project objectives. A resource can be considered anything that adds value to the project. When we talk of resources in the context of construction, we typically think of manpower, equipment, and materials. In addition to what we normally understand manpower to mean—that is, craft workers who actually do the work on the project—there are many other people who add value to the project. It is the job of the project manager to manage all of these resources in support of efficient execution of the project. This interactive, online course will focus on methods and procedures involved with the management of the three primary resources of manpower, equipment, and materials. | BizLibrary |
| Cost Estimating: Fundamentals | Engineers, architects and contractors are often asked to prepare cost estimates when working on a new project. This 1-hour interactive online course takes you through the process discussing where, in the various stages in project development, cost estimates are made. Through illustrations, you will consider different methods of cost estimating, the level of project detail required for each, and when the use of each method is indicated. You will understand the uncertainties associated with a bid due to level of detail available and the economics of inflation. You will learn to recognize these uncertainties and include contingencies and adjustments for inflation. For those who are new to cost estimating, this course is an introduction. You may find yourself going over sections more than once. For the experienced Estimator, you will find this course a guide and a reference as the only way for any Estimator to improve is to practice what they have learned. Move on through this course and into the field of cost estimating. ATTN: This educational offering is recognized by the Minnesota Department of Labor and Industry as satisfying 1 hour of credit toward the required continuing education. | BizLibrary |
| Critical Path Analysis | Welcome to the topic of mastering project management! This video lesson, ‘Critical Path Analysis,’ describes how to identify the critical path—or paths—of your project. This lesson is the twelfth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will learn how to use a PERT diagram to determine the critical path by showing the organizational structure and relationships between tasks. Plus, viewers will have a better grasp of what a critical path means to a project and why it’s useful to know when planning for your project. | BizLibrary |
| Cutting Edge Communication: Managing Projects Successfully | Carol and Marcus are worried about Sanjay's ability to manage projects. Tammy believes projects need clear objectives and everyone must have the same clear information communicated to them. Barney is Cutting Edge's main client. He wants Sanjay to increase his internet presense, but Sanjay has failed to define the scope or requirements of the task and is contstantly running late on deadlines. Barney threatens to take his business elsewhere and also believes that when you are under pressure you have to be able to solve problems. Carol and Marcus workshop how projects can be managed for the best outcome, leaving the client happy and the project manager satisfied. Updated in 2021 | BizLibrary |
| Drafting Software for Engineers and Designers | Computer-Aided Design (CAD) software is an essential tool that has revolutionized how professionals create, visualize, and refine their projects across architecture, engineering, and construction industries. This comprehensive course explores the evolution and capabilities of various CAD platforms, from basic 2D drafting to sophisticated 3D modeling and Building Information Modeling (BIM), helping learners understand the differences between software types and their practical applications. Through detailed examination of industry-leading software providers and emerging trends, you'll learn to evaluate which CAD solution best fits your needs based on factors like functionality, cost, and workflow integration, while gaining insight into future developments including cloud computing, artificial intelligence, and enhanced geospatial capabilities. | BizLibrary |
| Estimating Task Duration | Welcome to the topic of mastering project management! This video lesson, ‘Estimating Task Duration,’ explains methods for gauging how long tasks will take to complete—realistically. This lesson is the ninth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will learn how to use the PETR methodology to compute a duration time from estimated numbers. Additionally, this lesson describes a variety of methods for estimating various durations, including the similarity method and the Delphi technique. | BizLibrary |
| Expert Insights: Practical Project Management with Liz Callahan | Welcome to the “Expert Insights: Practical Project Management with Liz Callahan” course that explains the fundamental principles of project management, which can be used in any industry or role. This course, comprising six lessons, is designed to provide viewers with enough foundational information to feel confident managing all aspects of a small, discrete project. By the end, learners will have the necessary first steps for walking into the project management world with a baseline understanding of the task ahead of them and the knowledge required to feel confident. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| External Approvals for Projects | Welcome to the topic of mastering project management! This video lesson, ‘External Approvals for Projects,’ covers how to anticipate and track outside approvals to streamline the completion of your project. This lesson is the fifth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. In this lesson, learners will see how outside approvals can delay project progress and cause you to fall behind schedule. Because of this danger, viewers are encouraged to manage external approvals using tips from this lesson. That way, you can be sure to meet all your deadlines for your project. | BizLibrary |
| From Project to Process | Welcome to the topic of mastering project management! This video lesson, ‘From Project to Process,’ explains how to turn a one-time project into a repeatable process. This lesson is the second of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. First, this lesson describes the differences between projects and ongoing processes. Then, it provides a method for developing a project into a process, including steps like documenting the project and refining the process. | BizLibrary |
| Gantt Charts | Welcome to the topic of mastering project management! This video lesson, ‘Gantt Charts,’ provides learners with an understanding of how to use Gantt charts to aid project management. This lesson is the thirteenth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. When creating a Gantt chart, you need to collect certain information and determine your project’s parameters. For example, you need to analyze what resources you need for each project task in terms of talent, people, money, and equipment. From this lesson, viewers will learn what data you need to collect, as well as how to organize it in a Gantt chart. | BizLibrary |
| How to Lead Project Kickoff Meetings | This is a course that gives you everything you need to know about how to lead project kickoff meetings with your team Learn simple concepts that help you improve your facilitation and communication skills, and become a better team leader through easy kickoff meeting tactics. | Hassan Osman |
| Identifying Project Roles | Welcome to the topic of mastering project management! This video lesson, ‘Identifying Project Roles,’ provides a coding system to help you designate and track roles on a project team. This lesson is the eighth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. The Project Management Institute (PMI) recommends the coding system PARIS, which describes the functions team members need to fulfill to ensure each project task is completed. | BizLibrary |
| Mastering Project Management: Project Planning | Welcome to the topic of mastering project management! This video course, ‘Project Planning,’ comprises sixteen video lessons and describes how to plan and organize your project so it can be completed efficiently and successfully. From this course, viewers will learn about a variety of in-depth topics involved with the project planning process—ranging from the beginning planning stages, to identifying project roles and tasks, and, lastly, to finalizing the schedule and budget. By defining key terms, like forecasting, and explaining the importance of the scheduling process, learners will have a clearer understanding of how to plan a project effectively. After completing this course, viewers will know how to schedule tasks and prepare for any contingency to ensure they meet their project’s deadline. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Organizing Your Project Plan | Welcome to the topic of mastering project management! This video lesson, ‘Organizing Your Project Plan,’ provides tips for how to designate the interrelationships among tasks and begin formally structuring your project. This lesson is the sixth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, learners will understand how the relationships among tasks affect resource application, the critical path, and the development of subtasks. After viewing this lesson, viewers should have a better idea of how to identify interrelationships among tasks to create a strong project schedule. | BizLibrary |
| PERT Diagrams | Welcome to the topic of mastering project management! This video lesson, ‘PERT Diagrams,’ describes how to create and understand a PERT diagram in the context of a project. This lesson is the eleventh of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will understand the purpose of PERT diagrams and relevant key terms, like fast-tracking and lag time. By watching this lesson, viewers will gain another essential tool in their project management toolkit. | BizLibrary |
| Planning Project Phases | Welcome to the topic of mastering project management! This video lesson, ‘Planning Project Phases,’ describes how to organize your project schedule into manageable blocks. This lesson is the third of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will learn how to develop a standard formatting approach to organizing a project. By using physical wall space or an online project management tool in conjunction with the tips from this lesson, you’ll be able to set up your project plan in an organized, careful, and strategic manner. | BizLibrary |
| PMP® Certification PMBOK® 7 (Part 1 of 5) : PMP and Certification Overview | Version 7 is the latest Version of project management. This series will give you everything you need to know in order to pass the exam as well as stay current on fundamental concepts. This course lays out what the certification entails and gives an overview of material. ********************************************************************************************** Lesson 1: (a) PMBOK Version 7 Overview; (b) Twelve Principles; (c) Eight domains; (d) PMBOK 7 to PMBOK 6 Comparison; (e) 5 Process Groups; (f) PMP Exam Outline; (g) Exam Content.; Lesson 2: (a) A System for Value Delivery; (b) Organizational Governance Systems; (c) What is a Project; (d) What is a Program; (e) What is a Portfolio; (f) Functions associated with Projects; (g) The Project Environment; (h) Product Management Considerations. | BizLibrary |
| PMP® Certification PMBOK® 7 (Part 2 of 5) : Project Management Principles | Version 7 is the latest Version of project management. This series will give you everything you need to know in order to pass the exam as well as stay current on fundamental concepts. This course goes through Project management principles, stewardship, teams, stakeholders, value, systems thinking, leadership, tailoring, quality, risk and change. ********************************************************************************************** Lesson 1: (a) Project Management Principles; (b) Ethics Principles.; Lesson 2: (a) Stewardship; (b) Final thought.; Lesson 3: (a) Team; (b) Effective Teams.; Lesson 4: (a) Stakeholders; (b) Stakeholder Communication; (c) Stakeholder Influence; (d) Ongoing Stakeholder Engagement.; Lesson 5: (a) Value; (b) Project Justification.; Lesson 6: (a) Systems Thinking; (b) Systems Thinking Focus; (c) Systems Thinking in Action.; Lesson 7: (a) Leadership; (b) Effective Leadership.; Lesson 8: (a) Tailoring; (b) Every Project is Unique.; Lesson 9: (a) Quality; (b) Quality Dimensions.; Lesson 10: (a) Complexity; (b) Complexity Can Occur at Any Time.; Lesson 11: (a) Risk; (b) Risk Profile; (c) Risk Details.; Lesson 12: (a) Adaptability and Resliience; (b) Adaptability and Resilience Differences.; Lesson 13: (a) Change; (b) Change can be Difficult; (c) Stakeholder Engagement is Key. | BizLibrary |
| PMP® Certification PMBOK® 7 (Part 3 of 5) : Project Performance Domains and Tailoring | Version 7 is the latest Version of project management. This series will give you everything you need to know in order to pass the exam as well as stay current on fundamental concepts. This course covers Project Performance Domains: stakeholders, teams, development approach, planning, project work, measurement, uncertainty and finishes up with tailoring. ********************************************************************************************** Lesson 1: (a) Project Performance Domains; (b) Performance Domains are Concurrent.; Lesson 2: (a) Stakeholders; (b) Identify and Analyse Stakeholders; (c) Stakeholder Engagement; (d) Stakeholder Analysis; (e) Stakeholder Mapping; (f) Stakeholder Communications.; Lesson 3: (a) Team; (b) High Functioning Team; (c) Team Charter; (d) Decentralized Teams; (e) Self Organizing Teams; (f) PM Responsibilities.; Lesson 4: (a) Team Motivation; (b) High Performing Teams; (c) Emotional Intelligence; (d) Focuses; (e) Emotional Intelligence Decision Making; (f) Tailor Leadership Style.; Lesson 5: (a) Development Approach and Life Cycle; (b) Delivery Approaches; (c) Delivery Cadence; (d) Predictive.; Lesson 6: (a) Selecting a Development Approach; (b) Predictive Life Cycle; (c) Rolling Wave Planning; (d) Rolling Wave Example; (e) Adaprive Life Cycle.; Lesson 7: (a) Planning; (b) Estimating.; Lesson 8: (a) Develop the Schedule; (b) Precedence Diagramming Method; (c) PDM Example; (d) Adjusting the Schedule; (e) Schedule Compression.; Lesson 9: (a) Budget; (b) Team Compositon and Structure; (c) Communication; (d) Physical Resources and Procurement; (e) Changes; (f) Metrics.; Lesson 10: (a) Project Work; (b) Project Processes; (c) Balancing Competing Resources; (d) Maintaining the Project Team FocusUntitled Project.; Lesson 11: (a) Project Communucations and Engagement; (b) Managing Physical Resources; (c) Procurement; (d) Changes; (e) Continuous Learning.; Lesson 12: (a) Delivery; (b) Delivery of Value; (c) Deliverables; (d) Cost of Quality.; Lesson 13: (a) Measurement; (b) What to Measure; (c) Delivery Measurements; (d) Baseline Performance; (e) Resources; (f) Business Value; (g) Stakeholders; (h) Forecasts.; Lesson 14: (a) Critical Path Method; (b) Draw Diagram; (c) EstimateDurations; (d) complete Forward Pass; (e) Backward Pass; (f) Calculate Slack.; Lesson 15: (a) Earned Value; (b) Status of Project; (c) How does Earned Value Help; (d) Earned Value Snapshot; (e) Earned Value Formulas; (f) Interpret Results; (g) Memorization Tips.; Lesson 16: (a) Status Reports; (b) Measurement Pitfalls.; Lesson 17: (a) Uncertainity; (b) General Uncertainity; (c) Dealing with Uncertainity.; Lesson 18: (a) Risk Profile; (b) Assessment of Other Risk Parameters; (c) Risk Identiification.; Lesson 19: (a) Risk Probability and Impact Assessment; (b) Strategies for Threats; (c) Strategies for Opportunities.; Lesson 20: (a) Risk Contingency; (b) Risk Reserve.; Lesson 21: (a) Risk Register; (b) Capture Risks; (c) Categorize Risks; (d) Identify Strategy; (e) Create Plans; (f) Risk Review.; Lesson 22: (a) Tailoring Overview; (b) The Tailoring Process; (c) Tailor the Performance Domains. | BizLibrary |
| PMP® Certification PMBOK® 7 (Part 4 of 5) : Models, Methods and Artifacts | Version 7 is the latest Version of project management. This series will give you everything you need to know in order to pass the exam as well as stay current on fundamental concepts. This course covers all models, methods and artifacts. ********************************************************************************************** Lesson 1: (a) Commomly Used Models; (b) Change Models; (c) Other Models.; Lesson 2: (a) Situational Leadership II; (b) Oscar Model.; Lesson 3: (a) Communications Models; (b) Feedback; (c) Presentations; (d) Active Listening; (e) Communications Styles Assessment.; Lesson 4: (a) Motivation Models; (b) Intrinsic vs. Extrinsic Motivation; (c) Theory of Needs; (d) Theory X; (e) Theory Y; (f) Theory Z.; Lesson 5: (a) Change Models; (b) Managing Change in Organizations; (c) ADKAR Model; (d) Eight Steps for Leading Change; (e) Virginia Satir Change Model; (f) Transition Model.; Lesson 6: (a) Complexity Models; (b) Stacey MAtrix.; Lesson 7: (a) Project Team Development Models; (b) Tuckman Ladder; (c) Drexler Sibbet.; Lesson 8: (a) Other Models; (b) Conflict Model; (c) Confronting; (d) Collaborating; (e) compromising; (f) Smoothing; (g) Forcing; (h) Negotiation; (i) Planning; (j) PMBOK Process Groups; (k) Initaiting; (l) Salience Model.; Lesson 9: (a) Commonly Used Methods; (b) Four Methods.; Lesson 10: (a) Data Gathering and Analysis; (b) Alternatives Analysis; (c) Brainstorming; (d) Voting; (e) Multicriteria Decision analysis; (f) Assumptions and Constraints; (g) Benchmarking; (h) Performance Reviews; (i) Business Justification Analysis Methods.; Lesson 11: (a) Check Sheets; (b) Decision Tree Analysis; (c) Expected Monetary Value; (d) Root Cause Analysis; (e) Trend Analysis; (f) Value Stream Mapping.; Lesson 12: (a) Estimating; (b) Affinity Grouping; (c) Analogous Estimatng; (d) Function Point Estimating; (e) Mulripoint Estimating; (f) Parametric Estimating; (g) Relative Estimating; (h) Singlepoint Estimating; (i) Story Point Estimating; (j) Wideband Delphi.; Lesson 13: (a) Meetings and Events; (b) Focus Groups; (c) Interviews; (d) Questionaires and Surveys.; Lesson 14: (a) Other Methods; (b) Impact Mapping; (c) Modeling; (d) Net Promoter Scope; (e) Prioritization Schema; (f) Timebox.; Lesson 15: (a) Artifacts; (b) Strategy Artifacts; (c) Logs and Registers; (d) Plans; (e) Hierarchy Charts; (f) Baselines; (g) Visual Data and Information; (h) Reports; (i) Agreements and Contracts; (j) Other Artifacts. | BizLibrary |
| PMP® Certification PMBOK® 7 (Part 5 of 5) : Project Delivery and Exam Prep | Version 7 is the latest Version of project management. This series will give you everything you need to know in order to pass the exam as well as stay current on fundamental concepts. This course wraps up the series with Project Delivery as well as how to prepare for the exam. ********************************************************************************************** Lesson 1: (a) Organizational Considerations; (b) Organizational Systems; (c) Governance Framework; (d) Project Structures; (e) PM Authority; (f) PM Involvement; (g) Team Availability; (h) Project Manager Roles and Responsibilities; (i) Sphere of Influence; (j) Responsibility to the Project; (k) Responsibility to the Organization; (l) Responsibility to Industry; (m) Project Management Offices; (n) PMO Capabilities.; Lesson 2: (a) Final Days and Preparation for the exam; (b) Day of Exam; (c) Final Thought. | BizLibrary |
| Practical Project Management: Introduction | Welcome to the “Introduction” lesson that gives learners a brief explanation of the goals and purpose of the course. This is the first lesson in the six-part course, “Expert Insights: Practical Project Management with Liz Callahan” that explains the fundamental principles of project management, which can be used in any industry or role. | BizLibrary |
| Practical Project Management: Plan Execution | Welcome to the “Plan Execution” lesson that explores the key components of accomplishing efficient project planning. This is the fifth lesson in the six-part course, “Expert Insights: Practical Project Management with Liz Callahan” that explains the fundamental principles of project management, which can be used in any industry or role. | BizLibrary |
| Practical Project Management: Project Follow-Up | Welcome to the “Project Follow-Up” lesson that briefly discusses additional steps to take to finalize and wrap up the project management process. This is the final lesson in the six-part course, “Expert Insights: Practical Project Management with Liz Callahan” that explains the fundamental principles of project management, which can be used in any industry or role. | BizLibrary |
| Practical Project Management: Project Planning | Welcome to the “Project Planning” lesson that provides learners with the foundational steps needed for effective project planning: determining the team, the timeline, and the budget. This is the fourth lesson in the six-part course, “Expert Insights: Practical Project Management with Liz Callahan” that explains the fundamental principles of project management, which can be used in any industry or role. | BizLibrary |
| Practical Project Management: Skills | Welcome to the “Skills” lesson that gives viewers five essential skills that anyone could use in their project management journey. This is the third lesson in the six-part course, “Expert Insights: Practical Project Management with Liz Callahan” that explains the fundamental principles of project management, which can be used in any industry or role. | BizLibrary |
| Practical Project Management: Vocabulary | Welcome to the “Vocabulary” lesson that goes over the top five must-know terms in project management that are universally used across industries, no matter the field. This is the second lesson in the six-part course, “Expert Insights: Practical Project Management with Liz Callahan” that explains the fundamental principles of project management, which can be used in any industry or role. | BizLibrary |
| Project Budgeting | Welcome to the topic of mastering project management! This video lesson, ‘Project Budgeting,’ explains what you need to consider when creating and tracking your project’s budget. This lesson is the fifteenth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, learners will see the importance of identifying direct and indirect costs at the outset of your project. Then, this lesson explains how to predict potential expense and track the finances of your project through its completion. | BizLibrary |
| Project Contingency Planning | Welcome to the topic of mastering project management! This video lesson, ‘Project Contingency Planning,’ describes how to identify, analyze, and address potential issues that could occur in a project. This lesson is the fourteenth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. When planning a project, it’s critical to try to anticipate anything that could prevent you from meeting your deadline. In this lesson, you’ll learn how to ask yourself the right questions, estimate the likelihood of events occurring, and rate contingencies in terms of the risk to your project. That way, you’ll be prepared for anything that may occur on your project. | BizLibrary |
| Project Implementation | Welcome to the topic of mastering project management! This video course, "Project Implementation," comprises five video lessons and discusses how to handle the final leg of a project’s life. In this video course, viewers will learn practical tips for managing projects on a day-to-day basis, as well as how to apply the six-step problem-solving process to project management. In addition, learners will become familiar with how to conduct a post-project evaluation discussion and why it is so important to set up a change tracking process. Finally, viewers will learn how to manage project closure and will review the basic concepts discussed throughout the series. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Project Implementation (Part 1 of 5): Day-to-Day Project Management | Welcome to the topic of mastering project management! This video course, "Project Implementation," discusses how to handle the final leg of a project’s life. This video lesson, "Day-to-Day Project Management," is the first of five. In this lesson, learners will become familiar with the routine tasks that come along with project management. They will also learn how to ensure all necessary decisions get made to keep the project moving. If viewers follow the practical tips conveyed in this video lesson, their day-to-day project management should be a breeze! | BizLibrary |
| Project Implementation (Part 2 of 5): Project Problem Solving | Welcome to the topic of mastering project management! This video course, "Project Implementation," discusses how to handle the final leg of a project’s life. This video lesson, "Project Problem Solving," is the second of five. During this lesson, viewers will learn how to effectively solve problems when things go wrong on a project. This lesson describes a six-step problem-solving process and reminds learners to ensure that, once a solution is in place, it not only solves the problem, but it also doesn’t break anything else along the way. | BizLibrary |
| Project Implementation (Part 3 of 5): Conducting a Post-Project Evaluation | Welcome to the topic of mastering project management! This video course, "Project Implementation," discusses how to handle the final leg of a project’s life. This video lesson, "Conducting a Post-Project Evaluation," is the third of five. From this video lesson, viewers will learn how to conduct a fruitful post-project evaluation discussion. Additionally, this lesson conveys questions to ask in evaluating your recently finished project and explains how to use the evaluation to continuously improve your project management skills. | BizLibrary |
| Project Implementation (Part 4 of 5): Controlling Change | Welcome to the topic of mastering project management! This video course, "Project Implementation," discusses how to handle the final leg of a project’s life. This video lesson, "Controlling Change," is the fourth of five. In this lesson, learners will become aware of the importance of setting up a change tracking process. They will also learn what change logs and change requests are and how to use them to track and manage changes. Finally, viewers will become familiar with guidelines for when the project manager should be involved in changes. | BizLibrary |
| Project Implementation (Part 5 of 5): Managing Project Closure | Welcome to the topic of mastering project management! This video course, "Project Implementation," discusses how to handle the final leg of a project’s life. This video lesson, "Managing Project Closure," is the fifth of five. During this lesson, learners will become familiar with the three steps in concluding a project: project evaluation, project completion, and celebration. They will also learn a technique for soliciting ideas in a project evaluation meeting, as well as the three requirements for properly closing a project and tips for celebrating a project’s success. | BizLibrary |
| Project Management Essentials | Project Management is a widely recognized discipline today. A project can be a one-time, temporary event or an ongoing initiative to create a unique product, deliver a client service or design, or develop a solution or achieve a specific result within an organization. Project Management, as an essential part of business and operational management, provides the methodologies and business practices that support the organization and management of resources, the delivery of all work required to complete a project, and adherence to defined Scope, Time, and cost constraints. This course offers an in-depth examination of the essential skills and capabilities required for successful project management. In this course, we will delve into the evolution and history of modern project management, exploring how it established the foundation for today’s key project elements and life cycle phases. We’ll cover the human element of Project Management and how to plan, manage, and control the project and the resources to exceed customer expectations. | BizLibrary |
| Project Management Pre-Work | Welcome to the topic of mastering project management! This video course, "Project Management Pre-Work," comprises 18 video lessons and describes how to get your project off to a stellar start. In this video course, viewers will learn how to gauge the project parameters, requirements, and problems or opportunities, as well as identify and validate needs, wants, and other project assumptions. In addition, learners will come to understand project goal statements, plans, risks, and proposals. They will also learn how to select project team members, garner stakeholder commitment, allocate responsibilities, and make requests. Finally, viewers will consider project complexity analysis and realize the role and importance of a project kickoff meeting. By the end of the course, learners should feel adequately prepared to take on the rest of their project. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 2.5 PDC for Society for Human Resource Management (SHRM), 2.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI). | BizLibrary |
| Project Management Pre-Work (Part 1 of 18): Introduction to Project Pre-Work | Welcome to the "Introduction to Project Pre-Work" video lesson meant to highlight the role of pre-work in the entire project management process. This video lesson is the first of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, learners will receive an overview of what project managers need to understand before beginning the project planning process. Plus, viewers will learn about the various activities that must be completed in the pre-work phase. | BizLibrary |
| Project Management Pre-Work (Part 10 of 18): Quantifying Project Risks | Welcome to the "Quantifying Project Risks" video lesson meant to help you quantify risks to enable you to compare them with a more critical, objective eye. This video lesson is the tenth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. In this lesson, viewers will learn how to gauge the impact of a risk from negligible to severe in conjunction with the probability of the event actually occurring. | BizLibrary |
| Project Management Pre-Work (Part 11 of 18): Creating Strong Project Proposals | Welcome to the "Creating Strong Project Proposals" video lesson meant to help you consider all the key sections to include to compose an informative and helpful proposal. This video lesson is the eleventh of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. From this lesson, viewers will understand the basic structure and purpose of a project proposal—from the header information to the overall anticipated budget. | BizLibrary |
| Project Management Pre-Work (Part 12 of 18): Identifying Key Project Personnel | Welcome to the "Identifying Key Project Personnel" video lesson meant to supply you with matrices for organizing and evaluating the pertinent people involved in your project. This video lesson is the twelfth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. Viewers will first learn about how the skills and resources matrix helps you pair people with the skills they embody. Next, viewers will learn how the skills and influence matrix helps you analyze the individuals who need to be influenced for the success of your project. | BizLibrary |
| Project Management Pre-Work (Part 13 of 18): Securing Commitment in Projects | Welcome to the "Securing Commitment in Projects" video lesson meant to explain how to convince stakeholders to be committed to your project. This video lesson is the thirteenth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. From this lesson, viewers will learn salient questions to ask stakeholders to help these stakeholders see how their involvement in the project will benefit the company and them personally. | BizLibrary |
| Project Management Pre-Work (Part 14 of 18): Project Authority Planning | Welcome to the "Project Authority Planning" video lesson meant to aid you when determining your authority over a particular project. This video lesson is the fourteenth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. The viewer will learn the three levels of authority: personal, external, and shared. The project authority planning worksheet will help you understand which of the three levels of authority you have on each project element. | BizLibrary |
| Project Management Pre-Work (Part 15 of 18): Allocating Project Responsibilities | Welcome to the "Allocating Project Responsibilities" video lesson meant to give learners the tools to organize responsibilities for both your core and extended teams. This video lesson is the fifteenth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. The responsibilities matrix allows you to communicate and organize the project responsibilities for your core and extended teams. Plus, this lesson will explain different coding systems to match people with specific tasks and indicate their relationship to the project. | BizLibrary |
| Project Management Pre-Work (Part 16 of 18): Making Meaningful Project Requests | Welcome to the "Making Meaningful Project Requests" video lesson meant to explain the importance of specificity and detail in requests to provide a clear picture of what you want. This video lesson is the sixteenth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. From this lesson, viewers will learn how to anticipate questions and concerns when composing formal project requests. | BizLibrary |
| Project Management Pre-Work (Part 17 of 18): Project Complexity Analysis | Welcome to the "Project Complexity Analysis" video lesson meant to show viewers how to consider various elements to gauge the project’s complexity. This video lesson is the seventeenth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. By watching this lesson, learners will understand the salient factors to consider when evaluating the complexity of their projects. These factors include everything from project precedence to the time frame. Then, once you understand the complexity, you can determine how you will deal with those issues. | BizLibrary |
| Project Management Pre-Work (Part 18 of 18): The Project Kickoff Meeting | Welcome to "The Project Kickoff Meeting" video lesson meant to explain how to put on a kickoff event that will establish the team culture and expectations for the duration of the project. This video lesson is the final of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. This lesson provides tips ranging from understanding the kickoff’s purpose to maybe using a facilitator. By watching this conclusion to the "Project Management Pre-Work" sub-series, viewers will be fully prepared to start their project seamlessly with everyone involved on the same page. | BizLibrary |
| Project Management Pre-Work (Part 2 of 18): Identifying Project Parameters | Welcome to the "Identifying Project Parameters" video lesson meant to analyze the three factors that create boundaries for projects: output, deadline, and resources. This video lesson is the second of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, viewers will learn how to determine what the overall priorities are in a project and gauge where there might be more flexibility. Learners will also come to understand the importance of starting the task of contingency planning right up front rather than waiting for issues to come up in the middle of the project. | BizLibrary |
| Project Management Pre-Work (Part 3 of 18): Defining Project Problems or Opportunities | Welcome to the "Defining Project Problems or Opportunities" video lesson meant to teach learners how to differentiate between problems and opportunities in terms of project management. This video lesson is the third of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, learners will become familiar with specific questions to ask to appropriately define a project and fully understand the associated problem or opportunity. | BizLibrary |
| Project Management Pre-Work (Part 4 of 18): Determining Project Requirements | Welcome to the "Determining Project Requirements" video lesson meant to show learners how to use questioning techniques to pinpoint project requirements. This video lesson is the fourth of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, viewers will learn how to conduct stakeholder interviews to determine project requirements. Learners will also become familiar with questions to ask to gauge what people think their project should focus on. Finally, learners will come to understand the value hierarchy of project success: results, deliverables, then tasks. | BizLibrary |
| Project Management Pre-Work (Part 5 of 18): Listing and Organizing Needs and Wants | Welcome to the "Listing and Organizing Needs and Wants" video lesson meant to teach learners the process for separating and sorting needs and wants. This video lesson is the fifth of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, viewers will learn how to organize the list of potential project needs and wants developed from a brainstorming session. In the end, learners should know the difference between needs and wants and understand that all needs must be addressed while wants must be ranked based on priority. | BizLibrary |
| Project Management Pre-Work (Part 6 of 18): Validating Project Assumptions | Welcome to the "Validating Project Assumptions" video lesson meant to help learners understand the importance of validating brainstorming results, project assumptions, needs and wants, and rankings. This video lesson is the sixth of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, learners will come to realize why it’s crucial to ensure their information is unambiguous and clear. They will also learn how to quickly and efficiently gain agreement from various stakeholders and effectively deal with any conflicting opinions. | BizLibrary |
| Project Management Pre-Work (Part 7 of 18): Developing a Project Goal Statement | Welcome to the "Developing a Project Goal Statement" video lesson meant to guide learners through the process for writing meaningful and effective goal statements. This video lesson is the seventh of 18 in the "Project Management Pre-Work" video course, which describes how to get projects off to a stellar start. In this lesson, viewers will become familiar with the SMART goal criteria as applied to projects, as well as the characteristics of a strong project goal statement. In addition, viewers will learn how to develop the words that should be included in project statements. | BizLibrary |
| Project Management Pre-Work (Part 8 of 18): Determining the Best Project Plan | Welcome to the "Determining the Best Project Plan" video lesson meant to help you evaluate each potential project plan based on your needs and wants. This video lesson is the eighth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. In this lesson, you’ll learn the difference between needs and wants in terms of planning your project. Then, you’ll be able to use those as your criteria to successfully determine the best plan that satisfies all your needs and your most vital wants. | BizLibrary |
| Project Management Pre-Work (Part 9 of 18): Understanding Project Risks | Welcome to the "Understanding Project Risks" video lesson meant to help you consider your project on micro and macro levels to determine every possible risk. This video lesson is the ninth of 18 in the "Project Management Pre-Work" video course, which describes how to get your project off to a stellar start. This lesson provides incisive questions to ask yourself when determining potential risks. Plus, it describes the common categories of risk that are important to consider, ranging from new technology to environmental or safety issues. | BizLibrary |
| Project Management SWOT | Project Management SWOT assist project managers and teams to give their projects a better chance of success by implementing a powerful strategic planning technique known as a SWOT analysis. It is especially helpful if you have an objective, a decision or question you want to answer or when your business seeks to gain a competitive advantage over rivals. Once this video is completed you will have learned that a SWOT analysis consists of knowing your project’s Strengths, Weaknesses, Opportunities and Threats. This useful tool will help you determine the internal and external factors affecting your project or business and clarify your project’s purpose and execution. | BizLibrary |
| Project Planning Considerations | Welcome to the topic of mastering project management! This video lesson, ‘Project Planning Considerations,’ describes what you must keep in mind when creating a plan for your project. This lesson is the first of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will understand the importance of knowing how project tasks are interrelated and building a schedule based on available resources. | BizLibrary |
| Project Planning for Professional Project Managers | Are you ready to confidently turn project ideas into actionable plans? Well, with this course, “Project Planning for Professional Project Managers,” you’ll learn how to do just that. This 15-part course breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. You’ll learn how to define project scope, set clear objectives, identify dependencies, build timelines, estimate task durations, detect risks, manage stakeholders, and so much more. This course is perfect for team leaders, coordinators, aspiring project managers, or anyone tasked with turning an idea into a successful outcome. Whether you’re new to project management or looking to sharpen your planning skills, this course provides real-world examples, templates, and step-by-step guidance to help you avoid common pitfalls and deliver results. | BizLibrary |
| Project Planning Summary | Welcome to the topic of mastering project management! This video lesson, ‘Project Planning Summary,’ recaps the entire project planning process concisely. This lesson is the final of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From doing project planning pre-work to determining the project’s budget, there’s a lot to consider in the course of a project. By watching this lesson, viewers will have a broad overview how to plan their project in an organized and useful manner. | BizLibrary |
| Project Planning: Before You Get Started | This lesson, “Before You Get Started” is a great starting point for anyone hoping to learn about the core principles and practical tips every beginner should know before diving into a project. From setting clear goals to understanding critical tasks, this lesson highlights the key things to consider so your project stays on track from day one. Whether you're planning a small task or a larger initiative, these tips will help you build a strong foundation. This lesson is the first in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. This lesson also includes a handy job aid, “11 Steps of Project Planning.” It’s a quick-reference guide that outlines the key steps for effective project planning—perfect for refreshing your memory when you're putting the process into action. | BizLibrary |
| Project Planning: Contingency Planning | In this lesson, “Contingency Planning,” you’ll learn how to develop a written contingency plan to minimize project disruptions. We’ll cover key steps such as risk assessment, determining response strategies, and documenting backup plans for high-impact issues. By the end of this lesson, you’ll be equipped to create clear, actionable contingency plans that help keep your project on track—even when things don’t go as planned. This lesson is the 12th in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Creating a Reliable Budget | In this lesson, “Creating a Reliable Budget,” you’ll learn how to develop a project budget. We’ll cover topics, such as the importance of budgeting, how to align your budget with project scope, and various tips for how to properly plan your budget so it’s aligned throughout your project. By the end of this lesson, you’ll understand how to create and manage a project budget that keeps your project financially on track. This lesson is the 14th in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Critical Path Analysis | This lesson, “Critical Path Analysis,” teaches you how to identify the sequence of tasks that directly impacts your project’s completion date—the critical path. We’ll walk through what the critical path and critical path analysis (CPA) is, need-to-know terms, and how to create a CPA. By the end of this lesson, you’ll be able to determine which tasks have scheduling flexibility and which do not, helping you manage deadlines, allocate resources effectively, and reduce project delays. This lesson is the ninth in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Defining the Project Scope | In this lesson, “Defining the Project Scope,” you’ll learn how to define your project’s scope and write a strong scope statement that sets expectations, guides your team, and prevents scope creep. We’ll break down what to include in a scope statement—like objectives, deliverables, and boundaries—and how to communicate what’s in, and out of, scope in simple, straightforward terms. We’ll also explore the importance of a change control process. This lesson is the third in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Developing a Work Breakdown Structure | In this lesson, “Developing a Work Breakdown Structure,” you’ll learn how to develop a clear and effective Work Breakdown Structure (WBS) to organize tasks. We’ll explore topics, such as identifying major deliverables, creating work packages, and forming a WBS dictionary. This lesson also explains various options for creating a visual format for your WBS. This lesson is the sixth in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Engaging with Stakeholders | In this lesson, “Engaging with Stakeholders,” you’ll learn how to identify different types of stakeholders and understand their roles, interests, and influence. We’ll explore practical ways to engage stakeholders during the planning phase, from gathering input to setting expectations and building support. You'll also learn why early and ongoing engagement can help reduce resistance, clarify goals, and keep your project on track. This lesson is the fourth in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Estimating Task Duration | In this lesson, “Estimating Task Duration,” you'll explore common techniques for estimating the time required to complete project tasks. We'll cover methods such as expert judgment, analogous estimating, parametric estimating, three-point estimates, and more. By the end of this lesson, you'll be equipped to develop realistic project timelines and set achievable expectations for your team and stakeholders. This lesson is the eighth in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Gantt Charts | This lesson, “Gantt Charts,” will explain how to create Gantt charts—one of the most popular tools for visualizing project schedules. We’ll explore how Gantt charts display tasks, durations, deadlines, and dependencies along a timeline, making it easier to plan, coordinate, and monitor progress. By the end of this lesson, you’ll be able to build and use Gantt charts to manage schedules, track progress, and support successful project delivery. This lesson is the 11th in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Identifying Project Roles | In this lesson, “Identifying Project Roles,” you’ll learn how to identify and assign key project roles during the planning phase to ensure everyone knows their responsibilities from the start. We’ll go over common roles in project teams and explain how each contributes to project success. You'll also explore tools like the RACI matrix to define who’s responsible, accountable, consulted, and informed at each step. We’ll also dive into the importance of clarifying expectations and getting team feedback. This lesson is the fifth in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Managing Task Dependencies | This lesson, “Managing Task Dependencies,” teaches you how to identify different types of task dependencies and understand their impact on your project timeline. We’ll explore the four main types of dependency relationships, external vs. internal dependencies, and various steps for managing them all in your project. By understanding dependencies, you’ll improve coordination, reduce risks, and keep your project moving smoothly from start to finish. This lesson is the seventh in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: PERT Diagrams | In this lesson, “PERT Diagram,” you’ll learn how to use PERT diagrams (Program Evaluation and Review Technique) to create a clear visual of task sequences and dependencies. We’ll cover how to build a PERT diagram, incorporate time estimates using the three-point estimating method, and use the diagram to identify the critical path. By the end of this lesson, you’ll understand how PERT diagrams can help improve project time estimates, reveal task dependencies, and support better decision-making during the planning phase. This lesson is the 10th in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Scheduling Best Practices | In this lesson, “Scheduling Best Practices,” you’ll learn how to create a realistic project schedule. We’ll also cover scheduling best practices, including creating milestones, accounting account for resource availability, getting input from others, defining the critical path, referencing past projects and assessing risks. By the end of this lesson, you’ll be able to build a project schedule that keeps your team aligned, supports on-time delivery, and helps manage project risks. This lesson is the 13th in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: The Project Management Life Cycle | This lesson, “The Project Management Life Cycle,” walks you through the stages of the project management life cycle, with a focus on what to do—and what not to do—during the planning phase. You’ll learn how each phase connects and why planning is the foundation of a successful project. We’ll also highlight frequent mistakes people make during the planning phase and show you how to avoid them. This lesson is the second in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Planning: Turning a Project into a Process | In this lesson, “Turning a Project into a Process,” you’ll learn how to evaluate projects for repeatability and apply process management techniques to streamline future work. We’ll explore how documenting steps, standardizing tasks, and building templates can improve consistency, save time, and reduce errors. By the end of this lesson, you’ll understand how to turn recurring projects into smooth, repeatable processes that support long-term efficiency and continuous improvement. This is the final lesson in the 15-part course, “Project Planning for Professional Project Managers,” which breaks down the essentials of project planning—giving you the tools, techniques, and structure needed to organize any project from start to finish. | BizLibrary |
| Project Scheduling Basics | Welcome to the topic of mastering project management! This video lesson, ‘Project Scheduling Basics,’ describes how to shape your schedule based on your tasks and subtasks starting from the beginning of your project. This lesson is the tenth of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will learn the important difference between task time and work time in terms of completing your project. After watching, viewers will understand the delicate process of aligning tasks in a structured manner to help you get everything accomplished on time. | BizLibrary |
| Project Tasks and Subtasks | Welcome to the topic of mastering project management! This video lesson, ‘Project Tasks and Subtasks,’ explains how to break down your tasks into actionable subtasks. This lesson is the seventh of sixteen in the ‘Project Planning’ video course, which describes how to plan and organize your project so it can be completed efficiently and successfully. From this lesson, viewers will learn the importance of following the work breakdown structure. Then, viewers will know how to write subtasks in a comprehensible, structured manner. | BizLibrary |
| Project Teams | Welcome to the topic of mastering project management! This video course, "Project Teams," comprises nine video lessons and explains how to facilitate growth and improve communication within teams. First, viewers will learn about foundational information regarding having an effective project team, including the types of project teams and the possible communication styles of team members. Then, viewers will learn more advanced skills, like methods for handling cross-cultural differences and tips for organizing scrum meetings. Plus, throughout the course, there are actionable tips for streamlining team efforts, so everyone can be as productive as possible. After completing this series, learners will be able to work through the stages of team development and maximize their productivity for the project as a unified team. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Project Teams (Part 1 of 9): Five Types of Project Teams | Welcome to the topic of mastering project management! This video lesson, ‘Five Types of Project Teams,’ describes several types of project teams you may encounter at work. This lesson is the first of nine in the 'Project Teams’ video course, which explains how to facilitate growth and improve communication within teams. From the ad hoc team to the multi-functional team, there are plenty of possible types of project teams. By knowing about the characteristics of these common types, viewers will be better equipped to choose the project team applicable to their project’s goal and their organizational structure. | BizLibrary |
| Project Teams (Part 2 of 9): Stages of Project Team Development | Welcome to the topic of mastering project management! This video lesson, "Stages of Project Team Development," explains the four stages a team experiences as they transition from disparate workers to a unified, functioning team. This lesson is the second of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. From forming to performing, nearly every team must go through the four stages of team development. Viewers will see how team members get to know each other, argue, establish rules, and achieve high-performance results. | BizLibrary |
| Project Teams (Part 3 of 9): Facilitating Project Team Growth | Welcome to the topic of mastering project management! This video lesson, "Facilitating Project Team Growth," provides tips for moving through the stages of team development efficiently. This lesson is the third of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. When moving through the stages of development, team members need to bond and know they can depend on each other. Another critical aspect of team development is that leaders are flexible and adapt their leadership style to the needs of their team. That way, teams have sufficient support to complete their work efficiently on time. | BizLibrary |
| Project Teams (Part 4 of 9): Improving Project Team Communication | Welcome to the topic of mastering project management! This video lesson, "Improving Project Team Communication," covers the three types of communication you must deal with on a project team. This lesson is the fourth of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. While there’s the obvious internal team communication taking place, you also need to ensure your external communication with customers and stakeholders is effective. By watching this lesson, viewers will understand the scope of team communication and methods for improving it. | BizLibrary |
| Project Teams (Part 5 of 9): Interacting With Different Communication Styles | Welcome to the topic of mastering project management! This video lesson, "Interacting with Different Communication Styles," explains the four main personality styles identified with the Myers-Briggs Type Indicator (MBTI). This lesson is the fifth of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. By understanding each other’s personality types, your team will be able to shape their discussions to accommodate the needs of their teammates. This will improve efficiency, decrease interpersonal conflict and misunderstandings, and ensure everyone is operating in sync. | BizLibrary |
| Project Teams (Part 6 of 9): Navigating Cross-Cultural Differences | Welcome to the topic of mastering project management! This video lesson, "Navigating Cross-Cultural Differences," describes techniques for fostering teamwork between people with different cultural background and preventing conflict. This lesson is the sixth of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. By knowing how to prepare and establish an accepted team culture, members of a project team will be able to work together productively. | BizLibrary |
| Project Teams (Part 7 of 9): Status Reporting Methods | Welcome to the topic of mastering project management! This video lesson, "Status Reporting Methods," explains the who, what, when, and how of reporting the status of a project. This lesson is the seventh of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. Keeping everyone apprised of the status of the project is an integral aspect of project management. That’s why the process for reporting updates to the status of a project must be established before the project has begun. There are many different types of reporting styles, but it depends on who is receiving the information and the type of update they need. For example, one of the easiest, most efficient methods for showing the status of a project is through the RAG system. Watch this lesson to learn more! | BizLibrary |
| Project Teams (Part 8 of 9): Leveraging Scrum Meetings | Welcome to the topic of mastering project management! This video lesson, "Leveraging Scrum Meetings," defines the scrum meeting and how to organize them in a useful way. This lesson is the eighth of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. A scrum meeting is a tool for managing an ongoing project, tracking performance, and addressing issues as a team. After watching this lesson, viewers will understand the purpose of scrum meetings, key questions to ask during them, and how to leverage them properly for the success of the project. | BizLibrary |
| Project Teams (Part 9 of 9): Collaborating With Project Management Software | Welcome to the topic of mastering project management! This video lesson, "Collaborating with Project Management Software," describes the features you should look for when choosing a project management software for your team. This lesson is the final of nine in the "Project Teams" video course, which explains how to facilitate growth and improve communication within teams. There are certain tools you need to look for that help maximize team communication and ongoing productivity. For example, project managers should choose a cloud-based management software with options for setting access rights and monitoring versions of files. These tools will assist project teams and help them achieve success. | BizLibrary |
Quality management
| Course Name | Description | Partner |
|---|---|---|
| Business Process Reengineering (BPR) (Part 1 of 6): Introduction | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): Introduction," is the first of six. From the lesson, learners will come to understand the basic information about BPR, including what BPR is and what it isn’t. | BizLibrary |
| Business Process Reengineering (BPR) (Part 2 of 6): The 3 C’s | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): The 3 C’s," is the second of six. During this lesson, viewers will learn about the 3 C’s: customers, competition, and change. Through this, learners will come to understand why BPR is important and what BPR is truly all about. | BizLibrary |
| Business Process Reengineering (BPR) (Part 3 of 6): Characteristics | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): Characteristics," is the third of six. As the title indicates, this video lesson conveys the key characteristics of an effective BPR initiative and describes why those characteristics are so beneficial. | BizLibrary |
| Business Process Reengineering (BPR) (Part 4 of 6): Requirements | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): Requirements," is the fourth of six. From this lesson, viewers will learn about what is needed to implement a successful BPR program. Some of these tips include using BPR for big processes, letting processes drive the structure, and using different measures, among others | BizLibrary |
| Business Process Reengineering (BPR) (Part 5 of 6): Key Steps | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): Key Steps," is the fifth of six. Through this lesson, learners will become familiar with the key steps of the BPR process, from assessing the opportunity to performing gap analysis to designing the process to implementing the reengineered process. | BizLibrary |
| Business Process Reengineering (BPR) (Part 6 of 6): Pitfalls | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): Pitfalls," is the last of six. In this lesson, learners will be reminded about several key aspects of BPR. Also, they will become familiar with several common reasons why BPR projects fail. Ultimately, learners should be armed with the knowledge necessary to avoid falling into those pitfalls when implementing their own BPR program. | BizLibrary |
| Business Process Reengineering (BPR): Implementing Radical Change | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. The six video lessons in this series provide the basics of BPR, including what it is and when it is useful. In addition, they convey the key characteristics and requirements of BPR, as well as the critical steps for successfully implementing a BPR initiative. Finally, the series cautions against pitfalls that organizations often struggle with when creating BPR programs. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Continuous Quality Improvement: Charts | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Continuous Quality Improvement (CQI): Charts," describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. The eight video lessons in this series teaches learners how to determine trend lines, how to understand correlation, and how to utilize different charts to understand data and make progress in a CQI initiative. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Continuous Quality Improvement: Charts (Part 1 of 8) — Types of Charts | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "Types of Charts," is the first of eight. In this lesson, learners will get a crash course in several of the most common types of charts used in CQI initiatives. In the end, learners will know the difference between the various chart types and will know the circumstances in which certain chart types should be used. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 2 of 8) — Determining Trend Lines | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "Determining Trend Lines," is the second of eight. During this lesson, viewers will learn what a trend is, as well as common ways to identify a trend line. Ultimately, learners will be able to use methods from linear regression to scatter charts to determine trend lines. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 3 of 8) — Understanding Correlation | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "Understanding Correlation," is the third of eight. This lesson defines correlation and explains what correlation means in the context of data. Viewers will also learn about confidence, the correlation coefficient, and the P value, as well as the 3-5-7 rule of thumb. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 4 of 8) — The Run Chart | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "The Run Chart," is the fourth of eight. This video lesson focuses specifically on run charts and defines run charts, as well as runs. In addition, it explains how to collect data and how to analyze run charts to find meaningful patterns. Viewers will learn some rules for achieving a 95 percent confidence level that changes are non-random and will learn the roles of trends and outliers in run charts. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 5 of 8) — The Control Chart | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "The Control chart," is the fifth of eight. In it, the viewer will learn about how to construct a control chart, as well as the signals that a process is statistically out of control. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 6 of 8) — The Frequency Histogram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "The Frequency Histogram," is the sixth in a series of eight. It explains how to construct and interpret a frequency histogram and its various components, including class intervals and interval width. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 7 of 8) — The Pareto Chart | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "The Pareto Chart," is seventh of eight. In it, the viewer will learn about a special type of frequency histogram--the Pareto chart--that helps you identify root causes of issues. | BizLibrary |
| Continuous Quality Improvement: Charts (Part 8 of 8) — Other Control Charts | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Charts" is a video course that describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. This video lesson, "Other Control Charts," is the final in a series of eight. It describes how and when to use different kinds of p-charts based on sample size and type. | BizLibrary |
| Continuous Quality Improvement: Data | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Data," is meant to show how data can be documented and analyzed for continuous quality improvement in your organization. The five video lessons in this series explain the different types of data, efficient methods for collecting and recording data, and how to decide what data best suits your needs. Overall, this course provides useful tools for working with data for the purposes of understanding and improving business processes. | BizLibrary |
| Continuous Quality Improvement: Data (Part 1 of 5) — Data Types and Uses | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Data" is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, "Data Types and Uses," is the first of five. It emphasizes the importance of management by fact, explains the four types of data, and describes reasons for needing data in continuous process improvement. | BizLibrary |
| Continuous Quality Improvement: Data (Part 2 of 5) — Data Collection Rules | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Data" is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, "Data Collection Rules," is the second of five. The viewer will learn the rules for collecting data that will be useful and actionable in your CQI initiatives. For example, the lesson describes parameters for what data you need and how you’re going to collect it so that you can use it to improve your processes. | BizLibrary |
| Continuous Quality Improvement: Data (Part 3 of 5) — Selecting Useful Data | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Data" is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, "Selecting Useful Data," is the third in a series of five. It covers the two purposes of key performance indicators (KPIs), the three types of KPIs--lagging, leading, and coincident--and examples of common KPIs for organizations. | BizLibrary |
| Continuous Quality Improvement: Data (Part 4 of 5) — Data Collection Check Sheet | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Data" is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, "Data Collection Check Sheet," is the third of five. When collecting and recording data, there are three common types of check sheets: pictorial, check boxes, and tables. The viewer will also learn how to create and when to use each type of sheet. | BizLibrary |
| Continuous Quality Improvement: Data (Part 5 of 5) — How Much Data Do You Need? | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Data" is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, "How Much Day Do You Need?", is the final in a series of five. From it, the viewer will learn how to determine the amount of data to collect for both qualitative and quantitative data sets. For quantitative data, this lesson also shows how to compute and use standard error to determine sample size. | BizLibrary |
| Continuous Quality Improvement: Diagrams | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Diagrams," provides diagramming tools that can be added to your CQI toolkit. The five video lessons in this series explain five different kinds of diagrams that can be used to analyze and improve your business processes. By the end of this course, the viewer will know when to use which diagram, as well as how to analyze them for their organization’s benefit. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Continuous Quality Improvement: Diagrams (Part 1 of 5) — The Tree Diagram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Diagrams" provides diagramming tools that can be added to your CQI toolkit. This video lesson, "The Tree Diagram," is the first of five. It describes how to construct and when to use tree diagrams. The viewer also learns the importance of combining types of diagrams, depending on their needs. | BizLibrary |
| Continuous Quality Improvement: Diagrams (Part 2 of 5) — The Affinity Diagram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Diagrams" provides diagramming tools that can be added to your CQI toolkit. This video lesson, "The Affinity Diagram," is the second of five. From it, the viewer learns that the affinity diagram is a textual or qualitative data organization tool, as well as when and how to construct it. | BizLibrary |
| Continuous Quality Improvement: Diagrams (Part 3 of 5) — The Relations Diagram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Diagrams" provides diagramming tools that can be added to your CQI toolkit. This video lesson, "The Relations Diagram," is the third of five. It describes how the relations diagram is constructed, interpreted, and used to identify cause-and-effect relationships. From this lesson, the viewer will understand how the relations diagram compares to and fits in with other types of diagrams. | BizLibrary |
| Continuous Quality Improvement: Diagrams (Part 4 of 5) — The Fishbone Diagram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Diagrams" provides diagramming tools that can be added to your CQI toolkit. This video lesson, "The Fishbone Diagram," is the fourth in a series of five. It describes the fishbone diagram as a process improvement tool used to identify cause-and-effect relationships in large groups of elements and steps. After viewing the lesson, the viewer will understand when and how to use the fishbone diagram effectively. | BizLibrary |
| Continuous Quality Improvement: Diagrams (Part 5 of 5) — The Radar Diagram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Diagrams" provides diagramming tools that can be added to your CQI toolkit. This video lesson, "The Radar Diagram," is the final in a series of five. It describes the purpose of the radar diagram: to compare multiple sources based on different variables in a visually appealing way. The viewer will also learn how to interpret it properly in order to improve their processes. | BizLibrary |
| Continuous Quality Improvement: Flow | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Flow," provides tools for understanding and improving the flow of your business processes. The five video lessons in this series cover different kinds of flowcharts and diagrams, including the value-added flowchart and the arrow diagram. Additionally, one lesson describes how you can determine the critical paths of your processes. Through this course, the viewer will understand how to organize their business process flows, minimize waste, and maximize efficiency for the benefit of continuous quality improvement. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Continuous Quality Improvement: Flow (Part 1 of 5) — The Value-Added Flowchart | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course that provides tools for understanding and improving the flow of your business processes. This video lesson, "The Value-Added Flowchart," is the first of five. It describes the different kinds of value add: customer, business, and non-value add. The viewer will also learn how to construct a value-added flowchart. | BizLibrary |
| Continuous Quality Improvement: Flow (Part 2 of 5) — The Arrow Diagram | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course that provides tools for understanding and improving the flow of your business processes. This video lesson, "The Arrow Diagram," is the second of five. It describes how to create arrow diagrams, as well as the benefits of its organizational structure. The viewer will see that arrow diagrams have a lot of versatility and can be used with almost any process in which there’s more than a sequential step-by-step list of activities. | BizLibrary |
| Continuous Quality Improvement: Flow (Part 3 of 5) — The Flowchart | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course that provides tools for understanding and improving the flow of your business processes. This video lesson, "The Flowchart," is the third of five. The viewer learns what elements comprise a flowchart, as well as how to construct one. Knowing this, the viewer will be able to organize their processes and analyze them for process improvement. | BizLibrary |
| Continuous Quality Improvement: Flow (Part 4 of 5) — The Critical Path | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course that provides tools for understanding and improving the flow of your business processes. This video lesson, "The Critical Path," is the fourth of five. The viewer will learn about the critical path and how it can be used to eliminate non-value add activities, reduce effort, and reduce process cycle time. | BizLibrary |
| Continuous Quality Improvement: Flow (Part 5 of 5) — The Gantt Chart | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course that provides tools for understanding and improving the flow of your business processes. This video lesson, "The Gantt Chart," is the final in a series of five. The viewer will learn about the Gantt chart, which is a project management and process improvement tool. It focuses on the issue of dependencies and how they affect your overall process. | BizLibrary |
| Continuous Quality Improvement: Overview | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Overview," is intended to provide an introduction to the world of CQI in the workplace. The three video lessons in this series explain the different CQI disciplines, why some CQI initiatives fail, and the various types of certifications. After completing this course, the viewer will have a foundational understanding of the philosophies behind different performance improvement strategies, and they will be prepared to tackle the subsequent series on continuous quality improvement. | BizLibrary |
| Continuous Quality Improvement: Overview (Part 1 of 3) — The Different CQI Disciplines | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Overview" is a video course intended to provide an introduction to the world of CQI in the workplace. This video lesson, "The Different CQI Disciplines," is the first of three. It describes the concepts that support the application of CQI tools in the workplace, as well as the skill sets that process improvement teams need. The viewer will also receive an introductory look at the Baldrige Criteria for Performance Excellence and Total Quality Management. | BizLibrary |
| Continuous Quality Improvement: Overview (Part 2 of 3) — Why CQI Initiatives Fail | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Overview" is a video course intended to provide an introduction to the world of CQI in the workplace. This video lesson, "Why CQI Initiatives Fail," is the second of three. From it, the viewer will learn about what can cause CQI initiatives to fail during implementation. By learning the common mistakes, viewers will be able to ensure that initiatives in their own organizations are successful. | BizLibrary |
| Continuous Quality Improvement: Overview (Part 3 of 3) — The Types of Quality Certification | Welcome to the topic of continuous quality improvement (CQI)! "CQI: Overview" is a video course intended to provide an introduction into the world of CQI in the workplace. This video lesson, "The Types of Quality Certification," is the last of three. The viewer will learn about the two main types of certifications, the disagreement in the Lean and Six Sigma bodies of knowledge, and the different certification authorities. Overall, this lesson emphasizes the importance of being certified in order to establish that your organization and processes are credible. | BizLibrary |
| Continuous Quality Improvement: Statistics | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Statistics," is meant to explain how statistics can be analyzed and used for improving workplace processes. The five video lessons in this series cover how to calculate and interpret measures of central tendency, the normal distribution, and standard deviation in data sets. This course provides statistical tools that you can apply to many aspects of your CQI initiatives. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Continuous Quality Improvement: Statistics (Part 1 of 5) — Measures of Central Tendency | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Statistics", is meant to explain how statistics can be analyzed and used for improving workplace processes. This video lesson, "Measures of Central Tendency," is the first of five. The viewer will learn how to calculate and when to use three types of central measure: the mean, median, and mode. | BizLibrary |
| Continuous Quality Improvement: Statistics (Part 2 of 5) — The Normal Distribution | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Tools -- Statistics," is meant to explain how statistics can be analyzed and used for improving workplace processes. This video lesson, "The Normal Distribution," is the second in a series of five. Viewers will learn how to interpret distributions of data sets--specifically, the normal distribution. | BizLibrary |
| Continuous Quality Improvement: Statistics (Part 3 of 5) — Standard Deviation in Normal Data Sets | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Statistics," is meant to explain how statistics can be analyzed and used for improving workplace processes. This video lesson, "Standard Deviation in Normal Data Sets," is the third of five. From it, the viewer will learn about variance, how to calculate standard deviation, the implication of sigma levels, and what these metrics mean for CQI in the workplace. | BizLibrary |
| Continuous Quality Improvement: Statistics (Part 4 of 5) — Using Confidence Limits | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Tools -- Statistics," is meant to explain how statistics can be analyzed and used for improving workplace processes. This video lesson, "Using Confidence Limits," is the fourth of five. It explains that, when working with statistics, you will have to deal with uncertainty. To do so, you will need to determine useful metrics from your data, including confidence levels, Z scores, and t-distributions. | BizLibrary |
| Continuous Quality Improvement: Statistics (Part 5 of 5) — Other Distributions | Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Statistics," is meant to explain how statistics can be analyzed and used for improving workplace processes. This video lesson, "Other Distributions," is the final in a series of five. It explains how to determine and interpret two distributions of yes-no data: the binomial distribution and the Poisson distribution. | BizLibrary |
| CQI Toolkit: 5S | Welcome to the “CQI Toolkit: 5S” video lesson meant to help learners increase efficiency by maintaining a clean and orderly workplace. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. During this lesson, viewers will learn why 5S makes a difference for productivity and examine each of the S’s in the 5S framework—plus a bonus step. (Keywords: Lean, waste, production, ergonomics, inventory, motion, transportation, safety) | BizLibrary |
| CQI Toolkit: Agile | Welcome to the “CQI Toolkit: Agile” video lesson meant to provide a high-level overview of the Agile methodology. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. In this lesson, learners will become familiar with the four values of Agile, as well as the benefits this methodology offers. In addition, viewers will learn how to implement Agile into their workflow in six key steps. (Keywords: Lean, IT, development, team, product, solution, defects) | BizLibrary |
| CQI Toolkit: Kaizen | Welcome to the “CQI Toolkit: Kaizen” video lesson meant to explain how to incrementally improve all functions in an organization. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. Throughout this lesson, learners will become familiar with the two types of kaizen and consider how to implement a kaizen event in six steps. Viewers will also learn about the five common elements of kaizen and evaluate how kaizen is different from Lean and Six Sigma. In the end, learners should understand that, while kaizen is a useful tool, it doesn’t preclude innovation and radical change. (Keywords: system, solution, quality, waste) | BizLibrary |
| CQI Toolkit: Kanban | Welcome to the “CQI Toolkit: Kanban” video lesson intended to instruct learners on how to provide visual context for a process by using kanban. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. Throughout this lesson, learners will examine the advantages of leveraging kanban and learn how to create an effective kanban board to visually depict the distribution of work throughout a process. Viewers will also consider how to control materials and manufacturing in a workplace with production Kanban and transportation kanban. (Keywords: Lean, Agile, system, work in progress, inventory) | BizLibrary |
| CQI Toolkit: Right First Time | Welcome to the “CQI Toolkit: Right First Time” video lesson intended to emphasize the importance of doing the right things right the first time, every time. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. During this lesson, viewers will learn the three categories of value that activities fall into and consider the eight types of waste according to Lean. In addition, learners will become familiar with the hidden factory and come to recognize its detrimental effect in an organization. (Keywords: customer value added, business value added, non-value added, defects, overproduction, over-processing, waiting, inventory, motion, transportation, talent, expenses) | BizLibrary |
| CQI Toolkit: Scrum | Welcome to the “CQI Toolkit: Scrum” video lesson intended to describe the function of a scrum team. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. During this lesson, viewers will learn who is on a scrum team and examine the five regular events that occur throughout a scrum. (Keywords: Lean, Agile, sprint, increment, development, product, solution, defects) | BizLibrary |
| CQI Toolkit: Takt Time | Welcome to the “CQI Toolkit: Takt Time” video lesson intended to help meet customer demand by calculating takt time. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. In this video lesson, viewers will learn what takt time is, when to use it, and how it’s different from cycle time. In addition, learners will consider how takt time relates to Lean and recognize the benefits of leveraging takt time at work. (Keywords: pulse, pace, production, capacity, quality, synchronization) | BizLibrary |
| CQI Toolkit: Value Stream Maps | Welcome to the “CQI Toolkit: Value Stream Maps” video lesson meant to teach learners how to document, analyze, and improve their organization’s operations. This video lesson is part of the “Continuous Quality Improvement Toolkit,” which guides learners in constantly enhancing and optimizing their work processes. In this lesson, learners will examine the differences between a value stream map and a regular process map and learn how to create their own value stream map. (Keywords: Lean, system, flow, timeline, waste, value) | BizLibrary |
| Expert Insights: Understanding Six Sigma with Steven Brown | Welcome to the “Understanding Six Sigma with Steven Brown” Expert Insights course that covers the basics of Six Sigma, Six Sigma project teams, and the importance of data collection. This course, comprising nine lessons, dives into improving processes and measuring improvements. After watching, anyone in a business organization will be able to use a basic knowledge of Six Sigma to improve processes and solve problems. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP and 1 hour of recertification credit through the HR Certification Institute. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Lean (Part 1 of 5): The Basics | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Lean: Doing More with Less," proposes ways to eliminate waste in the processes at your organization. This video lesson, "Lean: The Basics," is the first of five. During this lesson, learners will become familiar with the goal of Lean and the concept of waste. Viewers will learn about the eight types of waste, as well as the common symptoms of waste. After viewing this video lesson, learners will feel adequately introduced to the topic of Lean and prepared to learn more in-depth information about the philosophy. | BizLibrary |
| Lean (Part 2 of 5): Principles | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Lean: Doing More with Less," proposes ways to eliminate waste in the processes at your organization. This video lesson, "Lean: Principles," is the second of five. It covers the five principles of Lean defined in the book The Machine That Changed the World. These principles include: specify value as perceived by the customer, identify the value stream, make the value flow through the value stream, pull value from the value stream, and strive for perfection. | BizLibrary |
| Lean (Part 3 of 5): Common Tools | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Lean: Doing More with Less," proposes ways to eliminate waste in the processes at your organization. This video lesson, "Lean: Common Tools," is the third of five. During this video lesson, viewers will learn about fifteen different tools that can be useful when implementing a Lean initiative. These tools will help learners make their Lean initiatives effective and successful! | BizLibrary |
| Lean (Part 4 of 5): Introduction to 5S | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Lean: Doing More with Less," proposes ways to eliminate waste in the processes at your organization. This video lesson, "Lean: Introduction to 5S," is the fourth of five. During this video lesson, viewers will learn what 5S is and what it stands for: seiri, seiton, seiso, seiketsu, and shitsuke (or sort, set in order, shine, standardize, and sustain). Ultimately, learners will understand how to use 5S to help eliminate waste in true Lean fashion. | BizLibrary |
| Lean (Part 5 of 5): Excellence Through Lean Six Sigma | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Lean: Doing More with Less," proposes ways to eliminate waste in the processes at your organization. This video lesson, "Lean: Excellence Through Lean Six Sigma," is the last of five. It emphasizes that all performance improvement philosophies are valuable and there is a lot of overlap between them, especially between Lean and Six Sigma. In the end, viewers will learn what Lean Six Sigma is as a mashup philosophy and how it applies both Lean and Six Sigma concepts. | BizLibrary |
| Lean: Common Tools (Manufacturing) | Welcome to “Lean: Common Tools” video lesson, which covers about 15 different tools that can be useful when implementing a Lean initiative. This lesson is the third of five in the “Lean: Doing More with Less (Manufacturing Version)” video course, which proposes ways to eliminate waste in the processes at your organization. The tools discussed in this lesson will help learners make their Lean initiatives effective and successful! | BizLibrary |
| Lean: Doing More with Less | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Lean: Doing More with Less," proposes ways to eliminate waste in the processes at your organization. The five video lessons in this series offer key information about Lean as a philosophy and how it relates to 5S and Lean Six Sigma. For example, learners will come away understanding the goal of Lean, the five principles of Lean, and handy tools that can be used in Lean initiatives. All in all, after taking this video course, learners should know how to provide excellent value for your customers using the Lean philosophy of eradicating defects. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Lean: Doing More with Less (Manufacturing) | Welcome to “Lean: Doing More with Less (Manufacturing Version),” a video course which proposes ways to eliminate waste in the processes at your organization. The five video lessons in this series offer key information about Lean as a philosophy and how it relates to 5S and Lean Six Sigma. For example, learners will come away understanding the goal of Lean, the five principles of Lean, and handy tools that can be used in Lean initiatives. All in all, after taking this video course, learners should know how to provide excellent value for your customers using the Lean philosophy of eradicating defects. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Lean: Excellence Through Lean Six Sigma (Manufacturing) | Welcome to “Lean: Excellence Through Lean Six Sigma” video lesson, which emphasizes that all performance improvement philosophies are valuable and there is a lot of overlap between them, especially between Lean and Six Sigma. This lesson is the fifth of five in the “Lean: Doing More with Less (Manufacturing Version)” video course, which proposes ways to eliminate waste in the processes at your organization. In the end, viewers will learn what Lean Six Sigma is as a mashup philosophy and how it applies both Lean and Six Sigma concepts. | BizLibrary |
| Lean: Introduction to 5S (Manufacturing) | Welcome to “Lean: Introduction to 5S” video lesson, which covers what 5S is and what it stands for. This lesson is the fourth of five in the “Lean: Doing More with Less (Manufacturing Version)” video course, which proposes ways to eliminate waste in the processes at your organization. This lesson will go into the 5S, which stands for seiri, seiton, seiso, seiketsu, and shitsuke (or sort, set in order, shine, standardize, and sustain). Ultimately, learners will understand how to use 5S to help eliminate waste in true Lean fashion. | BizLibrary |
| Lean: Principles (Manufacturing) | Welcome to “Lean: Principles” video lesson, which covers the five principles of Lean defined in the book The Machine That Changed the World. This lesson is the second of five in the “Lean: Doing More with Less (Manufacturing Version)” video course, which proposes ways to eliminate waste in the processes at your organization. This principles covered in this lesson include: specify value as perceived by the customer, identify the value stream, make the value flow through the value stream, pull value from the value stream, and strive for perfection. | BizLibrary |
| Lean: The Basics (Manufacturing) | Welcome to “Lean: The Basics” video lesson meant to introduce learners to the goal of Lean and the concept of waste. This lesson is the first of five in the “Lean: Doing More with Less (Manufacturing Version)” video course, which proposes ways to eliminate waste in the processes at your organization. In this lesson, viewers will learn about the eight types of waste, as well as the common symptoms of waste. After viewing this video lesson, learners will feel adequately introduced to the topic of Lean and prepared to learn more in-depth information about the philosophy. | BizLibrary |
| Performance Excellence (Part 1 of 5): Introduction to Performance Excellence | Welcome to the introduction component of the "Performance Excellence" video series. This is the first video lesson in a series of five and discusses the many secrets to success, but explains that you have to change your focus to performance excellence, if you want to achieve true success. Performance excellence isn’t going to happen on its own. So what does it take to construct a healthy, competitive, high-performing organization? It takes changing your focus to “performance excellence.” This video series will help you commit to excellence so that you may be the force that drives the acceleration of your organization. Don’t let what IS, limit what COULD BE. | BizLibrary |
| Performance Excellence (Part 2 of 5): A Framework for Excellence | Welcome to the introduction component of the "Performance Excellence" video series. This is the second video lesson in a series of five and discusses how to master the basics and what it means to, “manage all the components in your organization as a unified whole to achieve ongoing success.” Performance excellence isn’t going to happen on its own. So what does it take to construct a healthy, competitive, high-performing organization? It takes changing your focus to “performance excellence.” This video series will help you commit to excellence so that you may be the force that drives the acceleration of your organization. Don’t let what IS, limit what COULD BE. | BizLibrary |
| Performance Excellence (Part 3 of 5): Values for Excellence | Welcome to the introduction component of the "Performance Excellence" video series. This is the third video lesson in a series of five and covers the beliefs and behaviors that research has found embedded in high-performing organizations. Performance excellence isn’t going to happen on its own. So what does it take to construct a healthy, competitive, high-performing organization? It takes changing your focus to “performance excellence.” This video series will help you commit to excellence so that you may be the force that drives the acceleration of your organization. Don’t let what IS, limit what COULD BE. | BizLibrary |
| Performance Excellence (Part 4 of 5): Criteria Categories and Linkages | Welcome to the introduction component of the "Performance Excellence" video series. This is the fourth video lesson in a series of five and explains why management fads don’t work and that you’ve got to have the right culture in place before starting down the path toward becoming a high-performing organization. Performance excellence isn’t going to happen on its own. So what does it take to construct a healthy, competitive, high-performing organization? It takes changing your focus to “performance excellence.” This video series will help you commit to excellence so that you may be the force that drives the acceleration of your organization. Don’t let what IS, limit what COULD BE. | BizLibrary |
| Performance Excellence (Part 5 of 5): Primary Threats to Performance Excellence | Welcome to the introduction component of the "Performance Excellence" video series. This is the fifth video lesson in a series of five and discusses the two big threats to performance excellence, inertia and complacency, and the importance of committing to an ongoing system of execution in the organization. Performance excellence isn’t going to happen on its own. So what does it take to construct a healthy, competitive, high-performing organization? It takes changing your focus to “performance excellence.” This video series will help you commit to excellence so that you may be the force that drives the acceleration of your organization. Don’t let what IS, limit what COULD BE. | BizLibrary |
| Performance Excellence: Introduction | Welcome to our five-part video course on the "Introduction to Performance Excellence"! Performance excellence isn’t going to happen on its own. So what does it take to construct a healthy, competitive, high-performing organization? It takes changing your focus to “performance excellence.” This video course will help you commit to excellence so that you may be the force that drives the acceleration of your organization. Don’t let what IS, limit what COULD BE. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Six Sigma: A Method for Eliminating Defects | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. The six video lessons in this series provide a baseline knowledge of Six Sigma, then delve deeper to describe why Six Sigma is important and explain how to successfully implement it in an organization. Viewers will learn variation and the 6Ms, along with how to gauge control using a run control chart. Furthermore, they will learn how to use the "5 Whys" technique to conduct root cause analysis, as well as how to use DMAIC to actually plan and implement critical changes. Finally, learners will come to understand other methods for developing new processes or products that perform at the Six Sigma level. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Six Sigma: Belt Certification | Welcome to the topic of Continuous Quality Improvement (CQI)! This video course, Six Sigma: A Method for Eliminating Defects, provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, Six Sigma: Belt Certification, is the last of seven. Throughout this lesson, viewers will learn about the various belts, from what each color means to which non-standard belt options are available. Ultimately, learners should have an idea of which belt they need to attain to achieve their process improvement career goals. | BizLibrary |
| Six Sigma: Design for Six Sigma | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: Design for Six Sigma," is the last of six. It describes design for Six Sigma and how it is useful for developing new processes or products that perform at the Six Sigma level. In addition, this lesson describes variations to DMAIC, including DMADV, IDOV, DCCDI, and DMEDI. In the end, learners will be familiar with a handful of methods they can use to implement effective Six Sigma-level improvements. | BizLibrary |
| Six Sigma: Introduction | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: Introduction," is the first out of six. In this video lesson, viewers will learn the basics of Six Sigma, from what it’s all about to why it is important. In the end, learners will understand that the goal of Six Sigma is to eliminate all non-value added activities and produce defect-free work. | BizLibrary |
| Six Sigma: Process Control | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: Process Control," is the second out of six. During this video lesson, viewers will how to learn about control and how to gauge whether a process is in control or out of control using a run control chart. Ultimately, learners will know the difference between a common cause and a special cause and will understand that problems are typically process problems -- not people problems. | BizLibrary |
| Six Sigma: The DMAIC Method | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: The DMAIC Method," is the fifth out of six. From this video lesson, learners will learn about DMAIC, from the define phase to the control phase, and why it is essential for effectively implementing Six Sigma-level improvements in organizational processes. Ultimately, learners will realize that new processes must be proven to be effective and must become the new normal for the organization. | BizLibrary |
| Six Sigma: The Five Whys Technique | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Six Sigma: A Method for Eliminating Defects," provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: The Five Whys Technique," is the fourth out of six. From this video lesson, viewers will learn what a root cause is, as well as become familiar with the Five Whys technique. In the end, learners will be aware of how to use the Five Whys technique to conduct root cause analysis to find the most basic causes of problems within their organization. | BizLibrary |
| Six Sigma: Variation and the 6Ms | Welcome to the topic of continuous quality improvement (CQI)! This video course, Six Sigma: A Method for Eliminating Defects, provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, "Six Sigma: Variation and the 6Ms," is the third out of six. In this video lesson, viewers will learn about variation and how the 6Ms -- methods, machinery, materials, measurements, Mother Nature, and manpower -- relate to it. Furthermore, they will learn about additional Ms that often cause variation. | BizLibrary |
| Total Quality Management (TQM) | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Total Quality Management (TQM)," offers strategies for achieving long-term success in an organization through the comprehensive management of quality. The five video lessons in the series explain all the elements one needs to know to effectively implement a TQM initiative. After completing this course, learners will understand the origins and basic principles of TQM. In addition, they will learn about the PDCA cycle and SIPOC tables and their roles in achieving TQM. Finally, viewers will learn about Deming’s 14 points to success, which are critical to keep in mind when pursuing TQM in an organization. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Total Quality Management (TQM) (Part 1 of 5): The Origins | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Total Quality Management (TQM)," offers strategies for achieving long-term success in an organization through the comprehensive management of quality. This video lesson, "The Origins," is the first out of five. In this video lesson, learners will become familiar with how TQM came about and how the world responded to it. They will also learn what quality is, common misconceptions about quality, and why quality is so critical for every organization. | BizLibrary |
| Total Quality Management (TQM) (Part 2 of 5): The Basics | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Total Quality Management (TQM)," offers strategies for achieving long-term success in an organization through the comprehensive management of quality. This video lesson, "The Basics," is the second out of five. During this lesson, viewers will learn the definition of TQM, as well as the basic elements that make up TQM. Ultimately, learners will understand that everyone must be involved in the initiative, continuous improvement must occur, and the right culture must be in place for TQM to succeed in an organization. | BizLibrary |
| Total Quality Management (TQM) (Part 3 of 5): The PDCA Cycle | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Total Quality Management (TQM)," offers strategies for achieving long-term success in an organization through the comprehensive management of quality. This video lesson, "The PDCA Cycle," is the third out of five. In this lesson, viewers will learn what the PDCA cycle is and how it works. In the end, learners will be familiar with each step of the cycle, from plan to act, and will know how to use the cycle to effectively implement TQM in an organization. | BizLibrary |
| Total Quality Management (TQM) (Part 4 of 5): Creating a SIPOC Table | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Total Quality Management (TQM)," offers strategies for achieving long-term success in an organization through the comprehensive management of quality. This video lesson, "Creating a SIPOC Table," is the fourth out of five. During this video lesson, viewers will learn about SIPOC tables and why they are helpful. Learners will also become familiar with the definitions and roles of suppliers, inputs, processes, outputs, and customers. In the end, learners will know the biggest challenge in completing a SIPOC table, as well as other helpful tips for using a SIPOC table to achieve TQM. | BizLibrary |
| Total Quality Management (TQM) (Part 5 of 5): Deming's 14 Points to Success | Welcome to the topic of continuous quality improvement (CQI)! This video course, "Total Quality Management (TQM)," offers strategies for achieving long-term success in an organization through the comprehensive management of quality. This video lesson, "Deming’s 14 Points to Success," is the last out of five. In this lesson, viewers will learn each of Deming’s tips to successfully implement TQM in an organization, from dedicating the organization to improving products and services to eliminating fear to involving everyone in the transformation. In the end, learners will understand that TQM requires an organization’s entire management philosophy to change to achieve ultimate success. | BizLibrary |
| Understanding Six Sigma: An Introduction to Six Sigma | Welcome to the “Understanding Six Sigma: An Introduction to Six Sigma” lesson, which covers what viewers should expect to gain from this course, as well as some of Steven’s background on his experiences with using and teaching Six Sigma in classrooms and corporate training programs around the world. This lesson is the first of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. | BizLibrary |
| Understanding Six Sigma: Principles of Six Sigma | Welcome to the “Understanding Six Sigma: Principles of Six Sigma” lesson, which covers what Six Sigma is and an overview of the DMAIC method, which reduces variation. This lesson is the second of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. This lesson explains why Six Sigma is particularly effective at reducing defects and errors, and how it has grown from a tool to improve processes into a leading management system for performance. | BizLibrary |
| Understanding Six Sigma: Selecting and Organizing a Six Sigma Project | Welcome to the “Understanding Six Sigma: Selecting and Organizing a Six Sigma Project” lesson, which breaks down how Six Sigma projects are generally structured and how to create a project proposal for one. This lesson is the eighth of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. Viewers will learn how to write problem and objective statements, who a proposal should be approved by, and some concluding tips that will help launch a successful Six Sigma project. | BizLibrary |
| Understanding Six Sigma: Six Sigma Metrics | Welcome to the “Understanding Six Sigma: Six Sigma Metrics” lesson, which covers the basic concept on how Six Sigma measures processes with the goal of improving them. This lesson is the fourth of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. This lesson introduces the Six Sigma curve and an overview of process improvement. | BizLibrary |
| Understanding Six Sigma: The Analyze, Improve, and Control Steps | Welcome to the “Understanding Six Sigma: The Analyze, Improve, and Control Steps” lesson, which dives into the rest of the DMAIC methodology. This lesson is the sixth of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. Viewers will learn how to use the root cause analysis tool, as well as learn about other statistical analysis tools that may help you successfully complete a Six Sigma project. | BizLibrary |
| Understanding Six Sigma: The Define and Measure Steps | Welcome to the “Understanding Six Sigma: The Define and Measure Steps” lesson, which dives into the first two steps of the DMAIC methodology, a tool for improving processes and reducing variation. This lesson is the fifth of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. Viewers will learn how to use a SIPOC diagram to determine the high-level view of a process, as well as two tools for process analysis, the Failure Mode Effects Analysis (FMEA), and the Fishbone Diagram, or Ishikawa Diagram. After this lesson, viewers will have a solid understanding of the beginning steps of the DMAIC process. | BizLibrary |
| Understanding Six Sigma: The Importance of Processes and Process Mapping | Welcome to the “Understanding Six Sigma: The Importance of Processes and Process Mapping” lesson, which covers what a process is and how to map a process, as well as the six sources of variation. This lesson is the third of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. This lesson explains why mapping a process is an easy and effective way to improve it. After this lesson, viewers will understand what a process and variation are, and how that fits into using Six Sigma. | BizLibrary |
| Understanding Six Sigma: The Path Forward | Welcome to the “Understanding Six Sigma: The Path Forward” lesson, which outlines potential next steps in attaining more knowledge and experience in Six Sigma. This lesson is the conclusion of nine lessons in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. | BizLibrary |
| Understanding Six Sigma: The Six Sigma Team | Welcome to the “Understanding Six Sigma: The Six Sigma Team” lesson, which breaks down a Six Sigma team, including who it needs to include and the role of each team member. Steven also discusses what each color of belt means in Six Sigma certification. This lesson is the seventh of nine in the “Expert Insights: Understanding Six Sigma with Steven Brown” course that’s designed to cover the basics of Six Sigma and Six Sigma project teams. After watching, viewers should understand the composition of Six Sigma project teams and how to assemble one. | BizLibrary |
Remote leadership
| Course Name | Description | Partner |
|---|---|---|
| Cutting Edge Communication: Thriving Remotely | The staff at Cutting Edge discuss the pros and cons of working remotely. Serena is concerned that people won’t work hard, while Casey, Dion and Sherry are all for it. Carol says it’s easy for her because she’s gifted, but people like Carlos and Sanjay might not deliver if they were allowed to work from home. Sam wants a policy, realistic expectations and accountability. Marcus introduces unusual strategies. Carol rejects Carlos’ proposition that she needs someone to give her a “to-do” list when she’s offsite. Carlos nevertheless swears by his “Plan, Do, Check, Action” approach to staying on track and achieving his desired outcomes. Steve and Sam suggest tips like switching off distractions and dressing as though you’re actually at work. Serena likes to touch base with remote workers twice daily to see how they’re faring and discuss problems). Steve and Carlos, sit side-byside Skyping to confirm their lunch meeting and to clock up the desired Skype hours. Updated in 2021 | BizLibrary |
| Effectively Coaching in a Virtual World | Welcome to “Effectively Coaching in a Virtual World,” which aims to equip managers with strategies to effectively coach and manage their teams in a remote work environment. Participants will learn how to overcome common challenges, maintain strong communication, and foster a productive and engaged team. By the end of this experience, learners will have eight actionable tips to implement effective virtual coaching techniques. | BizLibrary |
| Essential Hybrid Training: Bonus for Managers | Welcome to the “Bonus for Managers” video lesson that covers how managers can build trust on their hybrid teams, which is essential for any collaboration to be a success. This lesson is the eleventh out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, managers will have practical tips to use when managing dispersed teams so they can improve their team’s results and avoid common problems that can happen with hybrid teams. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Addressing Performance Problems | Just as in face-to-face workplaces, team leaders will be tasked with addressing gaps in expected performance with their employees in a hybrid environment. While a face-to-face meeting is the ideal place to have a conversation about not meeting agreed outcomes, this isn’t always possible. By preparing the employee for the meeting and structuring the conversation around the CEDAR approach, team leaders can effectively address performance problems with hybrid workers. The goal of this course is to provide guidance to team leaders on how best to address performance problems in a hybrid work environment. Participants who successfully complete this course should be able to explain how best to handle a situation where a team member isn’t meeting agreed upon objectives and to demonstrate an understanding of how to remain objective and open-minded when speaking with an employee about a performance problem. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Communication | In a hybrid workplace, some natural opportunities for communicating with the team are no longer easy options. Instead, team leaders will need to put the effort in to ensure they’re regularly communicating with their employees. The goal of this course is to demonstrate how team leaders can regularly and effectively open lines of communication with hybrid employees. Participants who successfully complete this course should be able to explain how team leaders can facilitate regular communication among hybrid employees and to demonstrate an understanding of why asking employees for their communication preferences is important for success. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Creativity | In a typical in-person workplace, creative ideas can be generated from spontaneous or random conversation. This is not usually the case when working remotely however. Team leaders are tasked with providing a space and time for problem solving and brainstorming creative ideas. Luckily, with the right preparation, the online meeting can be a great place for this. The goal of this course is to describe how team leaders can effectively use online meetings to solve problems and generate creative ideas. Participants who successfully complete this course should be able to describe the role of the team leader in facilitating the process of solving problems and generating creative ideas, explain how to prepare employees for meetings planned specifically to discuss ideas and solutions and how to run those meetings, ensuring all attendees are involved and able to be heard. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Feedback | When working remotely, feedback is one of the most important tools a team leader has for improving productivity. How team leaders deliver feedback matters though, which is why the CEDAR approach is a must-have for the management toolkit. The goal of this course is to teach team leaders how to employ the CEDAR approach to provide effective feedback in a remote environment. Participants who successfully complete this course should be able to demonstrate an understanding of how delivering feedback is different in a remote environment, explain what each letter in the acronym CEDAR stands for, and to describe how to put CEDAR into action in a real-world scenario. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Helping Staff Succeed | While working from home offers many benefits including convenience and comfort, there are certain considerations to make when setting up a workspace and managing time. The goal of this course is to consider several of the differences between working from home and working in the office and how to best support team members in adjusting to these changes. Participants who successfully complete this course should be able to explain the ideal characteristics of a homeworking set up, demonstrate an understanding of how to measure the team’s achievements when they’re not in the office each day, and to explain techniques to help employees manage time and avoid distractions. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Managing Team Time | Leading hybrid team members requires a shift from managing by observation to managing by output. When employees are working remotely, team leaders can’t see them being productive team members. Through increased communication, team leaders can ensure that employees are achieving at the rate that’s needed to meet objectives. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Motivation | Motivation is not something that can be “done” to a person or team. Rather, team leaders need to create the environment and conditions for motivation to flourish in their employees. The goal of this course is to describe how to create the conditions for motivating team members. Participants who successfully complete this course should be able to explain various demotivators and how to avoid them and to describe the elements that promote motivation among employees. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Onboarding | Onboarding a new hire can be difficult in the easiest of circumstances but is made more challenging by a hybrid working arrangement. With advanced planning and enthusiastic effort from everyone on the team, new hires can be successfully onboarded even in remote situations. The goal of this course is to suggest the most effective ways to onboard new hires when working remotely. Participants who successfully complete this course should be able to explain the suggested steps for onboarding a new hire in a remote or hybrid environment and demonstrate an understanding of why it’s worth the effort to develop a detailed plan to support the new hire. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Reviewing Performance | It’s easy for employees working remotely to feel isolated and under-appreciated. This may lead to reduced productivity and increased employee turnover. To combat this, team leaders should provide regular support and review performance using the CEDAR approach. The goal of this course is to demonstrate how the CEDAR approach can be used to review performance with employees to increase their engagement and satisfaction with their work. Participants who successfully complete this course should be able to explain why regular performance reviews are even more important in a hybrid workplace and to describe how the CEDAR approach can be applied to facilitating performance reviews and providing support to employees. | BizLibrary |
| Keys to Supporting a Hybrid Workforce: Setting Objectives | Hybrid or remote working requires a shift in our mentality about how we manage others. It requires doing away with merely observing activity and instead switching towards measuring what people actually achieve. This is done using team and individual goals that support the organization’s mission. The goal of this course is to provide suggestions of how to support employees in setting team and individual goals in a hybrid environment. Participants who successfully complete this course should be able to explain the process of setting individual and team goals that support organizational objectives. | BizLibrary |
| Leading Hybrid Teams | So you’re managing a bunch of hybrid workers. We’re sorry. Alas, computers finally got good enough that a lot of us can do our work from anywhere, and it turns out that a lot of people really don’t like getting dressed up every day (or dressed at all, sometimes). But that’s the way the world is moving, and so you should probably figure out how to manage people you aren’t going to see every day. Now on the one hand, effective leadership practices work in pretty much every environment, which means you shouldn’t expect to change everything you’re doing. However, managing a remote workforce presents a special collection of challenges that simply don’t exist in physical environments, and failing to address those issues increases the odds that your hybrid team becomes both disengaged with their jobs and disconnected from you and the rest of their team. That’s why we developed Leading Hybrid Teams. Designed exclusively to address the unique characteristics of managing hybrid employees, this short (and hilarious) training series covers everything you’ll need to lead remote workers as effectively as the ones you see every day. From how to communicate with hybrid employees to preventing burnout and building a robust culture (which yes, you can do even with remote workers!), this series has it all. Oh, and it’s funny. We almost forgot to mention that. You’ll probably laugh out loud while you watch these. But don’t worry. You’ll probably watch them alone, so nobody will hear you snort. This content is also translated in Spanish. | BizLibrary |
| Leading Hybrid Teams: Communicating With A Hybrid Workforce | Communicating with remote workers is not the same as communicating with an in-person team. There are some similarities, of course (for example, you’ll still probably use words instead of just grunting at them) but this video will show you how to say those words in the ways that work best for people you don’t see every day. Oh, and here’s a spoiler alert – you don’t have to do a videocall for every single interaction! This content is also translated in Spanish. | BizLibrary |
| Leading Hybrid Teams: Creating Engagement For Hybrid Workers | Driving employee engagement is always a challenge, but it’s even harder with remote workers. This video offers several strategies for generating enthusiasm in your hybrid staff, and you might also get a glimpse of what life really looks like for some of your hybrid workers. Brace yourself – it might scare you a bit. This content is also translated in Spanish. | BizLibrary |
| Leading Hybrid Teams: Preventing Burnout in Hybrid Workers | Because hybrid workers can theoretically be working all the time, they might find it harder to disconnect when they need to – and because you don’t see them as often as you would if you worked in the same place, you might find it harder to recognize the onset of burnout. This video will help you recognize the symptoms of burnout and combat it with several simple strategies. This content is also translated in Spanish. | BizLibrary |
| Learning Leadership - Managing from a Distance | So many people work from home these days! That’s because remote working is rapidly growing. In this course, we will discuss how someone that sits in an office on the west coast effectively manage a team member working from home on the east coast. We’ll take a look at overcoming the challenges of managing from afar, so that you can achieve managing success when you’re across the country, versus across the hall, from your employees. | BizLibrary |
| Managing a Dispersed Workforce | Welcome to the “Managing a Dispersed Workforce” video lesson intended to help learners effectively hire, manage, and engage their remote workers. In this lesson, managers will learn how to ensure they are hiring the right remote employees, as well as tips on how to successfully manage their dispersed team. Finally, one of the biggest issues remote workers face is disengagement from their team. This lesson provides helpful ideas on how to inspire these remote workers and keep the team happy and engaged. | BizLibrary |
| Managing a Global Team | Welcome to the “Managing a Global Team” video lesson. This lesson is designed for managers of globally dispersed teams who want to lead a successful team that is unified and collaborative despite distances geographically and culturally. This lesson covers difficulties that managers face when leading global teams and suggests several policies to set that help employees can feel connected and understood. Ultimately, after viewing, learners should have practical and doable actions to take to immediately improve their team’s efficacy. | BizLibrary |
| Managing a Virtual Team | These days staff can be scattered in offices around the world. Kylie Bell who is experienced in managing virtual teams outlines how they can be cohesive through the leader planning clear goals, roles and processes, arranging work so that progress can be monitored, being available, responsive and reliable when meetings are held, and having a clear meeting agenda. Building and maintaining relationships is paramount, for rapport, as is respecting the culture of others located in different countries | BizLibrary |
| Managing Hybrid Teams | Welcome to the “Managing Hybrid Teams” video lesson intended to help managers who are leading teams with both in-office and remote workers. This lesson goes into helpful information like why you need to make your expectations crystal clear, the benefits of using instant messengers often, and how to keep remote workers involved in the organization. After watching this video, managers should have actionable ways they can connect with and effectively lead local and remote team members so that no one is forgotten. | BizLibrary |
| Managing Remote Employees with Kids | Welcome to the “Managing Remote Employees with Kids” video lesson intended to help managers more effectively manage and communicate with remote workers who have children at home. This lesson goes over the challenges and benefits of remote workers who are juggling both their work and their kids’ activities, as well as giving practical advice on how managers can ensure their remote employees are set up to do their best work. This lesson also dives into what to do if a worker isn’t meeting expectations. After watching this lesson, managers should feel more confident that they’re doing all they can to set their employees up for success. | BizLibrary |
| Managing Remote Teams: Keys to Supporting a Hybrid Workforce | With the introduction of new technologies and changing cultural norms, our physical work environments have been slowly evolving. One of the most significant changes has been the recent transition to remote working. With new ways of working come new challenges and the need to adjust management styles to reflect the freedom and flexibility of hybrid workplaces. This series teaches practical solutions for topics such as: helping your team to set up a remote working space, developing team and individual goals, generating creativity in the face of fewer organic opportunities and delivering effective feedback. The goal of this series is to provide guidance for team leaders to help them effectively manage hybrid employees and ensure their team stays engaged, motivated and productive. Participants who successfully complete this series should be able to demonstrate an understanding of the best practice for onboarding hybrid workers, demonstrate an understanding of how to support employees in setting up remote workstations and avoiding distractions, explain how to use the CEDAR approach to give feedback and address performance problems, explain the importance of regular communication, including objective-setting meetings, to motivate team members, and to describe how to manage by output rather than observation. | BizLibrary |
| Remote LeaderSHIFT 1: Introduction | Now that we are working remotely, what next? There is the sense that leading a remote team is exactly the same thing as leading a team that has been working together on the same premises. This is not so, this is in fact a transformation and like all transformations it is a dramatic change that requires a shift, an entirely new way of leading. We have to have a deep connection and trust to create the innovative solutions needed to maneuver this road. | BizLibrary |
| Remote LeaderSHIFT 10: The Thinking Process | Learn a forward thinking process and have a much better chance of success. After you pause in the moment, and ask a question, learn about the Drivers of Innovation, inside influences, trends and then try one or all of the 3 R’s to innovate a solution. | BizLibrary |
| Remote LeaderSHIFT 11: The Pause | Learn to recognize the importance of accepting the discomfort that is always present in early skill acquisition. You will gain perspective on their own journey from a story that exemplifies extraordinary courage, discipline and inspiration. | BizLibrary |
| Remote LeaderSHIFT 12: Main Reasons for Resisting Innovation | Learn the main reasons for resisting innovation and what you can do about them. | BizLibrary |
| Remote LeaderSHIFT 2: Awareness | The truth is 40% of the workforce works remotely and (Gallop) says they are more productive. But we are more innovative when we are working together. That is our challenge. We need to be aware and foster those relationships and those things we do at work to build a virtual environment. | BizLibrary |
| Remote LeaderSHIFT 3: Human Side of Engagement | Do not just think that working remotely is going to be the same, it will be different and you will have to work toward connecting with others. The human connection will differentiate you are a leader and your team. | BizLibrary |
| Remote LeaderSHIFT 4: Expression | If your team has concerns and if you don’t address their challenges, they will fester. You will need to enlist and ask what the teams concerns are and have a plan. As a leader you’ll need to have a way for the team to express their concerns, create empathy and idea generation on an ongoing basis so that you can lead dynamically. | BizLibrary |
| Remote LeaderSHIFT 5: Connections | 61% of team members admitted they did not feel “part of the team” to the same extent as regular office workers. You will have to communicate beyond a team meeting and have virtual one on one coaching sessions and replicate the camaraderie found around the “lunch table”. | BizLibrary |
| Remote LeaderSHIFT 6: Coaching Conversations | Coaching conversations will help your people solve their own challenges and it will create a stronger bond with them. This will enable you to instill confidence, a sense of ownership and the opportunity for your team members to fully realize their potential in the most challenging times. | BizLibrary |
| Remote LeaderSHIFT 7: Trust | Creating an environment of trust is critical and you as a leader are charged with fostering this on the team. There will be frustrations and challenges that need airing and encouraging this dialogue is key. Establish an overt expectation of trust, empathy and creative support as a means to move forward. | BizLibrary |
| Remote LeaderSHIFT 8: Support Your Team | To determine that everyone on the team has the same motivation and lens on working remotely, you will have to connect with the ambassadors to gain their support and then the more neutral members of the team. The ambassadors will help you lead the way and they will emulate the transformation you are looking for. | BizLibrary |
| Remote LeaderSHIFT 9: The Moment | When there is a challenge, team members usually revert to a knee-jerk reaction. Learn to pause in the moment, ask a question and think creatively to mitigate the challenge and find a creative solution. | BizLibrary |
| Remote LeaderSHIFT: Navigating the New Work Environment | These are extreme times. Your remote teams are isolated, anxious and forced to work in different ways. For leaders, it’s about more than managing a remote team through crisis. It’s empowering the right leaders to transform the underlying assumptions of the workforce to lead the way forward. This is a time of opportunity that requires what we call Remote Leadershift. In this new program, we are dedicated to giving you the tools you need to rebuild the camaraderie around the “lunch table” while developing a new, innovative thinking process for your team. Through a series of microlearnings and a toolkit, celebrated thought-leader Laura Goodrich will help leadersand teams alike navigate amidst this new environment. It is ourgoal to inspire leaders who can guide teams to be resourceful, expressive and connected. | BizLibrary |
Sales
| Course Name | Description | Partner |
|---|---|---|
| 6 Ways To Make An Android, iPhone App With No Coding Skills | Alex Genadinik | |
| Account Management (Part 1 of 6): Managing Accounts Versus Selling to Customers | Welcome to the "Managing Accounts Versus Selling to Customers" video lesson meant to address the key differences between customers and accounts. This video lesson is the first of six in the "Account Management: Establishing Lasting Partnerships" video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, learners will become familiar with the four major characteristics of an account and realize the importance of an account relationship in building loyalty. | BizLibrary |
| Account Management (Part 2 of 6): Account Relationship Levels | Welcome to the "Account Relationship Levels" video lesson meant to teach learners the four levels an account relationship can be categorized by. This video lesson is the second of six in the "Account Management: Establishing Lasting Partnerships" video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, learners will come to understand the importance of deepening the relationship with each account in order to transition from the earlier stages to the partnering stage. Viewers will also have the chance ponder key questions about how well they are doing in becoming a vendor partner. | BizLibrary |
| Account Management (Part 3 of 6): Using Psychographics to Gauge Product Relationship Levels | Welcome to the "Using Psychographics to Gauge Product Relationship Levels" video lesson meant to highlight the role of mental characteristics in determining how prospects and customers feel about an organization’s products and services. This video lesson is the third of six in the "Account Management: Establishing Lasting Partnerships" video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, viewers will learn the definition of psychographics and consider an example of how to effectively use psychographic information to obtain business results. Ultimately, learners should understand the importance of varying their messaging, sales strategy, and sales materials based on psychographic analysis. | BizLibrary |
| Account Management (Part 4 of 6): The Marketing-Sales Disconnect | Welcome to "The Marketing-Sales Disconnect" video lesson meant to draw attention to the breakdown that occurs between the marketing department and sales department in many organizations. This video lesson is the fourth of six in the "Account Management: Establishing Lasting Partnerships" video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, learners will come to realize that, in most of organizations, marketing only does half the job when dealing with more complex accounts. They will learn that, in addition to institutional and product marketing, there must be direct marketing support regarding relationship levels, customer psychographics, and buying influences for the major tactical sales calls. In the end, learners should understand that bridging the gap between marketing and sales will help standardize the message to customers, ensure salespeople are following best practices, and greatly improve call execution overall. | BizLibrary |
| Account Management (Part 5 of 6): Creating Insight-Based Account Relationships | Welcome to the "Creating Insight-Based Account Relationships" video lesson meant to define insight-based selling and explain why it is so effective in helping accounts reach the partnering relationship level. This video lesson is the fifth of six in the "Account Management: Establishing Lasting Partnerships" video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, viewers will learn about the five types of salespeople described in "The Challenger Sale" and will come to realize why salespeople can’t implement insight-based selling on their own. Ultimately, learners will understand that organizations have to create and support an insight-based selling strategy centrally for it to be effective. | BizLibrary |
| Account Management (Part 6 of 6): Providing a Total Account Solution | Welcome to the "Providing a Total Account Solution" video lesson meant to provide high-level tips for achieving success with accounts. This video lesson is the last of six in the "Account Management: Establishing Lasting Partnerships" video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, learners will gain insight from three lessons that must be heeded for an organization to build and sustain partnerships with major accounts. | BizLibrary |
| Account Management: Establishing Lasting Partnerships | Welcome to the "Account Management: Establishing Lasting Partnerships" video course meant to teach learners how to cultivate loyal relationships with accounts. This course, which comprises six video lessons, highlights the differences between accounts and customers and specifically describes the various account relationship levels. In addition, it defines psychographics and explains how to use them to determine an account’s relationship with an organization’s products and services. This course also discusses the disconnect between marketing and sales in most companies and explains how insight-based selling can help an organization add value for an account. In the end, learners should understand how to provide a total account solution to ensure their partnerships are loyal and strong. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| B2B Sales Skills: LinkedIn Lead Generation, Cold Email Sales --> Unlocking High-Ticket B2B Sales: Expert Tips for Generating Leads and Closing Big Deals | Alex Genadinik | |
| Basic Closing Techniques | Welcome to the “Basic Closing Techniques” video lesson meant to teach viewers some simple closes they can use with prospects. This video lesson is the second of six in the “Closing Sales with Confidence” course, which instructs learners on how to effectively close sales. During this lesson, learners will take a look at a handful of fundamental closing techniques and discover that, often, a combination of closes is needed when closing a sale. Viewers will also learn how to discern when it’s time to close the order and how to integrate trial closes if they’re not sure the time is right. Finally, learners will become familiar with the key measures for evaluating how effective their closing skills are. | BizLibrary |
| Building Customer Loyalty | Welcome to the “Building Customer Loyalty” video lesson meant to illustrate the importance of transforming one-time customers into loyal fans. This video lesson is the fourth of six in the “Closing Sales with Confidence” course, which instructs learners on how to effectively close sales. In this lesson, viewers will consider the significance generating maximum lifetime customer value and learn why retaining customers is preferable to acquiring new customers. Learners will also discover how to use customer feedback loops to drive customer loyalty and how to use the Net Promoter Score to measure customer satisfaction. | BizLibrary |
| Closing Sales with Confidence | Welcome to the “Closing Sales with Confidence” video course meant to instruct learners on how to effectively close sales. This course, which comprises of six video lessons, conveys the fundamental concepts about closing sales and describes basic closing techniques. In addition, it indicates how to follow up after the sale and cultivate customer loyalty. Finally, this course explains how to negotiate sales collaboratively to ensure resolutions are beneficial for all involved. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Closing with Confidence | A negotiation toolkit for the critical final stages — price objections, urgency, and agreements that serve both parties. | Mission Fuel |
| Competitive Selling | Proactive calling in a reactive world. This course is about the toughness and edge you need to be successful in the highly competitive world of professional sales. But it doesn't just give you theories, it gives you tried and true techniques to be a proactive caller, in very practical terms. Teachers Stacia Skinner and Marisa Pensa are the authors of a book by the same name, and this course introduces you to the most important concepts of their Competitive Selling program. By the end of this course, you will be able to beat the competition by practicing competitive selling. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Alternative Approaches | In this lesson, you'll learn to design a script for warm calls: prospect follow-up, dormant account, active account, and referral calls. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Building Your Calling Roadmap | In this lesson, you'll learn to describe how a calling roadmap can help stay focused on the objective of the call and make your prospecting calls with confidence. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Consultative vs. Competitive Selling | In this lesson, you'll learn to define competitive selling and describe ways to out-perform your competition at critical points in the sales process to win more sales. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Fighting for an NST | In this lesson, you'll learn to demonstrate asking for a Next Set Time and list six reasons a Next Set Time is important. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Four Levels of a Sales Relationship | In this lesson, you'll learn the four levels of a sales relationship and how fighting for a Next Set Time helps you build the relationship towards mutual trust and respect—and more business. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Getting In Touch | In this lesson, you'll learn to plan a multi-touch process with effective voicemails that helps you start building a relationship with your prospects and gets you more calls back. | BizLibrary |
| Competitive Selling: Here Come the No’s!, Part 1 | In this lesson, you'll learn to handle any No that comes your way with preparedness and ease—and get back to the objective of the call. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Here Come the No’s!, Part 2 | In this lesson, you'll learn to describe an approach for handling each type of Negative Response. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Measuring Success | In this lesson, you'll learn how to design a pipeline based on identifying active opportunities so you can focus your time on the right accounts and maintain a constant flow from Lead to Close. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Smokin’ Too Much Hopium | In this lesson, you'll learn to stay in control of the sales process by focusing your time on the prospects who are willing to commit to a next appointment. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Starting High | In this lesson, you'll learn to identify where to start in an organization to get the biggest bang for your buck and shrink your sales cycle. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Staying On T.R.A.C.K. | In this lesson, you'll learn to implement a weekly system that helps you focus on the top five opportunities each week and track Key Performance Indicators to ensure you’re exercising your pipeline to the fullest. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: The Ratio Game | In this lesson, you'll learn to reframe sales as a ratio game in which you have more control over your results. This content is also translated in Spanish. | BizLibrary |
| Competitive Selling: Why Should You Prospect? | In this lesson, you'll learn how daily prospecting helps you go after the third of business that drives your growth and avoid the ups and downs of sales. This content is also translated in Spanish. | BizLibrary |
| Decision-Making And Thinking Like Leaders And CEOs | Alex Genadinik | |
| Executive, Life Coach, Career, Or Business Coaching Success | Alex Genadinik | |
| Expert Insights: Professional Selling with Jim Cathcart | Welcome to “Professional Selling with Jim Cathcart” Expert Insights course, designed to help anyone who’s trying to improve in sales by connecting with people. Jim Cathcart has a wealth of experience in selling successfully, as well as training every industry on how to more effectively sell to anyone. Jim was chosen as #7 of the Top 30 Global Sales Gurus and #19 of the Top Motivational Speakers in 2022. He has also been inducted into the International Sales & Marketing Hall of Fame. This course comprises 30 lessons and has topics from how to manage common customer concerns, to how to build relationships with different kinds of people, to how to grow and improve as a salesperson and individual. After watching, viewers will be inspired and motivated to improve how they sell and interact with clients, whether they’re experienced in sales or a newcomer. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 4 PDC for Society for Human Resource Management (SHRM), 5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 13 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Sales Essentials for Success with Dean Karrel | Welcome to the course, “Expert Insights: Sales Essentials for Success with Dean Karrel,” featuring sales expert, career development advisor, author, and much more: Dean Karrel! Containing 12 engaging lessons, which focus on the goal of selling: earning the trust of the buyer. This course gives practical advice for how salespeople in all industries can earn a buyer’s trust through creating an authentic connection, maintaining a good reputation, having strong ethics and integrity, and becoming a trusted advisor to others. Dean guides the viewer through every step of the sales process, from how to prepare for a sale, close it, effectively face common objections, collaborate with departments, and go through the sales discovery process. This comprehensive course will be accessible to beginners and a useful refresher of the basics for any seasoned sales professional. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| From No to Yes: Handling Objections | The psychology behind resistance, response frameworks for common objections, and confidence to embrace pushback. | Mission Fuel |
| Google G Suite Workspace: Google Docs, Forms, Sheets, Slides | Alex Genadinik | |
| LinkedIn Marketing, LinkedIn Lead Generation, LinkedIn Sales | Alex Genadinik | |
| Mastering Sales Objections | Frameworks and language to welcome, explore, and resolve the objections that stand between interest and committed purchase. | Mission Fuel |
| Mobile App Marketing 2024 ASO, Advertising & Monetization --> 2024 App Marketing Blueprint: ASO, Advertising, and Monetization Essentials" | Alex Genadinik | |
| Negotiating Sales | Welcome to the “Negotiating Sales” video lesson meant to guide learners through the process of negotiating aspects of a sale. This video lesson is the last of six in the “Closing Sales with Confidence” course, which instructs learners on how to effectively close sales. Throughout this lesson, viewers will learn the three elements that make for successful sales negotiating and discover options for negotiating on value as opposed to just price. Learners will also become familiar with helpful tips for becoming an effective sales negotiator. | BizLibrary |
| Negotiation as a Collaborative Effort | Welcome to the “Negotiation as a Collaborative Effort” video lesson intended to emphasize the collaborative aspect of sales negotiations. This video lesson is the fifth of six in the “Closing Sales with Confidence” course, which instructs learners on how to effectively close sales. During this lesson, viewers will learn what negotiation is and where it fits in the sales cycle. Additionally, learners will consider the iceberg analogy in understanding customers’ motivations and interests. Finally, viewers will examine the three requirements for collaborative sales negotiating to ensure sales resolutions are beneficial for all parties. | BizLibrary |
| Overcoming Objections | We’ve all heard an objection before. Whether it’s your children objecting to an early bedtime or your coworkers objecting to wearing wizard costumes for your wizard-themed trade show booth, objections are a fact of life. You could choose to take those objections at face value – and unfortunately, some salespeople do. But not you. You know that the most successful salespeople use objections as a springboard to solving problems. How do they do it exactly? That’s where Overcoming Objections comes in. In this video series, you’ll learn the five objections that salespeople in every industry most commonly face. We’ll walk you through not only what customers say when they make objections, but also (and more importantly) what those words actually mean. You’ll also learn simple and repeatable strategies for taking those objections and turning them into sales opportunities. You won’t be able to stop customers from objecting altogether, but you will learn how to stop taking objections literally and convert more sales at a higher rate. Oh, and this stuff is funny too. Hilarious, actually. Because we’ve learned that people commonly object to boring training, which is why we don’t make any of it. Overcoming Objections is vital for anyone who wants to learn foundational sales strategies or improve their existing sales techniques. It’s another training course brought to you by the Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways from Overcoming Objections • Learn the five most common objections you’re likely to hear and strategies for overcoming all of them quickly and seamlessly • How to interpret the objection your customer gives and ultimately understand what they really mean when they say it • Leveraging silence as a negotiating tactic • How to remove price as an obstacle to purchasing • When to transition from ‘making a sale’ to ‘securing an appointment’ Overcoming Objections consists of 5 videos with a total running time of approximately 35 minutes. This content is also translated in Spanish. | BizLibrary |
| Presentations That Close | Storytelling, visual communication, live demonstration, and adaptive facilitation that turn presentations into sales. | Mission Fuel |
| Pricing Strategies And Negotiation Skills | Alex Genadinik | |
| Professional Sales Mindset (Pillar 1 of 4) | Your growth in sales directly proportional to your growth as a human being! The business goals that you set are far less important than who you need to become in order to achieve your goals. The course takes what’s on the inside of sales professionals develops the tools and techniques to build more sales. Take a deep dive into what it takes to break away the pack, tap your true potential, and launch your sales to new heights. This four-part course helps sales professionals get the right attitude and mindset, plan for success, utilize best industry tools and practices, and to execute with excellence! Let business coach Brad Thomson educate, encourage, and inspire you as a person and a sales professional achieve your goals. This is the first course in a four-part course. The first pillar is attitude. That is what is going on in my mind at any given time. This is way more than just picking a goal and going for a goal. I've got to figure out what the attitudes are that are motivating me, what the attitudes are that are demotivating me. This pillar provides a structured process for you to have a look at what's going on inside your head and get rid of habitual thinking that is hindering you and institute habitual thinking that is going to help you. Ultimately, it's our thoughts that determine our actions. If the actions that we want are greater sales, we need to get our thinking to be in alignment with that | BizLibrary |
| Professional Sales Mindset (Pillar 1): A Sales Mindset Reality Check! | If you were arrested and taken to court on charges of being a professional salesperson, would there be enough evidence to convict you? The results you get as a salesperson determine whether you're a professional successful salesperson or not. You could be incredibly empathetic and ask incredible questions but if you're not doing the activities of sales, you're not going to close anything. Maybe it’s time for a mindset reality check! This video helps you step back, get real, and consider how you think about your business. Learn to fine-tune your mind and perceptions, and discover your sales recipe for success. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 1): Attitude, Illusions, and the Sales Mindset | We've all heard about optical illusions - things that appear real but are not. Your eyes see one thing but your brain sees another. There are many times in business when our brain makes assumptions about what is going on right in front of us and then feeds us false information. Our brains, perceptions, and abilities are truly amazing, yet we have an astounding ability to hold ourselves back or stop ourselves short of greatness. We learn that our perceptions are often very different than other people's perceptions. Our thoughts impact our beliefs and our beliefs impact our actions. Getting better results and better actions starts with our thoughts. This video will show you how you can accommodate other people's perceptions and ideas to create collaborative and profitable business relationships. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 1): Believing is Seeing! Successful Sales Mindset Perceptions | We’ve all heard that “seeing is believing” but there’s a powerful business principle hidden in the fact that believing is seeing! What do customers see in you as a sales professional? Are you someone who can be trusted? Consider what customers see in you and learn what it takes to draw people in so they can honestly trust you. Learn to think more about trust and how to gain your client's genuine trust. If your belief drives your behavior, then your success in sales (behavior) is all about what you believe! You should understand the value that you bring to your customer and believe your products have world-class value for the money. A healthy sales mindset comprised of trust and value is at the core of everything. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 1): It's Up to Me! Your Transformed Sales Mindset | Get back to the basics of what sales is all about! What is your responsibility? Do you know what you believe and what professional behaviors support your beliefs? Take some time to think about your role as a sales professional and how you transition your prospects to customers. This video shows how to begin to change your beliefs - which change your behaviors - which leads to greater sales. Remember that it’s always something bigger than yourself and more important than the check you're trying to chase. This video shares practical, real-life steps to help you become the professional salesperson you want to be! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 1): Sales Perceptions Versus Sales Reality | Did you ever take time to think about how you think? Consider how your mind works and how you control your thoughts throughout your day. Are you clear-headed, flooded with thoughts, or confused? The first step is to find out the difference between your perceptions of sales and reality. Why do you do what you do? What is your purpose? If it's true that you behave and act according to your beliefs, then your sales success will be a reflection of your beliefs or perceptions! This video helps define sales, explores the issue of trust and how to gain a client's trust, and encourages you to take a look at your personal brand. Whether we like it or not, you do have a brand! Consider what makes your sales practice different from every other salesperson in the marketplace. Your clients will remember the salespeople that stand out, not the ones that look and sound the same. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 1): Your Faulty Brain and Effective Sales Mindset | No one sets a goal to fail, yet so many people and businesses do! Are there problems with our brains? We all choose wonderful things and yet so much of the time we fall short of those goals or achievements. Of course no one in life wants to start a business and fail. However, statistics will show us that 80% of businesses that start up close down within the first year. This video course asks you to question how you think and perceive your business, customers, and competitors. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 2 of 4) | Your growth in sales directly proportional to your growth as a human being! The business goals that you set are far less important than who you need to become in order to achieve your goals. The course takes what’s on the inside of sales professionals develops the tools and techniques to build more sales. Take a deep dive into what it takes to break away the pack, tap your true potential, and launch your sales to new heights. This four-part course helps sales professionals get the right attitude and mindset, plan for success, utilize best industry tools and practices, and to execute with excellence! Let business coach Brad Thomson educate, encourage, and inspire you as a person and a sales professional achieve your goals. This is the second course in a four-part course. The second pillar that we have a look at is - what I call - agenda. This is broken up into two parts. The first one is, what are the goals? What are the visions and the missions that we are chasing? What are the sales targets that we were chasing? How do we reverse engineer them so that we know what we need to do on a monthly, a weekly and daily basis in order to get us towards achieving those goals? That is the first part. The second part is that despite the advances in technology and computers and email and online stuff, people still seem to run shockingly ineffective schedules and daily diaries. This is something that I feel is critical to have a look at. It's not a question of time management. It's a question of what do I do with my time, my daily agenda or schedule. | BizLibrary |
| Professional Sales Mindset (Pillar 2): A Productive Sales Mindset, NOT Just Busy! | Productivity doesn’t happen by accident. It is a byproduct of an intentional and focused professional mindset. This video course will share a practical guide to creating a time audit that makes you more productive. Get a handle on your scheduling so you can discover what is most important and act on it. Don't just have a plan – learn to work the plan. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 2): Setting Goals and Mindsets for Your Whole Life | Setting goals are not only critical to increasing your sales success, but they are also an important part of your personal life and character. The moment you set a goal, it consumes your energy, your time, your thoughts, your creativity, and your whole life! If you don’t practice whole-life goal setting, you run the risk of pursuing one goal with tremendous excellence and enthusiasm but not pursuing other goals in areas that are important to us such as family, health, hobbies, and your personal life. This video course helps take powerful principles for setting professional goals to a broad whole-life perspective. Your family, friends, and you won’t regret it! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 2): Setting Goals that Inspire Your Sales Mindset | Face the fact…you don't have a choice about pursuing goals. All humans were born to set and achieve meaningful goals. It’s not a question about whether to make goals or not, but which goals you should pursue! It’s a fact that the clearer a goal is, the more likely you are to achieve it. Learn to put passion into your professional sales goals that will inspire you to greater sales, higher achievement, and clear focus. This course will help laser focus your goals and foster a sales mindset that will supercharge your sales. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 2): The Time Myth Buster Mindset | Take back your time! You can’t stop time so you typically rely on tried-and-true time management systems. However, not all time-management systems are equal or appropriate for sales professionals. Some management myths keep you locked into a system and prevent you from clearly seeing where you’re going. The vast majority of sales professionals are living chaotic lives as they jump from prospecting, meetings, support, and every other task in the sales process. Maybe that is why you are so tired most of the time! Break old habits and mindsets and discover practical tools to bust the time myth mindset. Let this video course clarify your priorities and time management skills so you can get closer to achieving your goals and getting back more time! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 2): Time is Money – Your Sales Mindset and Your Value | How are you spending your valuable time? Is it productivity or just busyness? As a sales professional, your time is money and you can’t waste time simply being busy. Change how you think about time and your value. What activities are you doing every day that waste your time? You might be surprised to learn how much time you spend on activities that have nothing to do with sales. There are time wasters and time money makers. Focus on those time money makers. Learn to calculate the financial value of your time so you can maximize every minute and have fun doing it! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 3 of 4) | Your growth in sales directly proportional to your growth as a human being! The business goals that you set are far less important than who you need to become in order to achieve your goals. The course takes what’s on the inside of sales professionals develops the tools and techniques to build more sales. Take a deep dive into what it takes to break away the pack, tap your true potential, and launch your sales to new heights. This four-part course helps sales professionals get the right attitude and mindset, plan for success, utilize best industry tools and practices, and to execute with excellence! Let business coach Brad Thomson educate, encourage, and inspire you as a person and a sales professional achieve your goals. This is the third course in a four-part course. The third pillar is ability. These are the skills that we need to develop as salespeople that will make us more successful. The reason why this is exciting is because it is a skill. It is a skill that can be learned. There is no such thing as a born natural salesperson. Every single skill that is used in sales is something that any single person can learn and therefore improve on. | BizLibrary |
| Professional Sales Mindset (Pillar 3): A Professional Sales Mindset for Closing the Deal | So, you’ve come to that make-or-break moment when it’s time to close the deal. All your hard work leads to this critical moment. What objections will come and how will you deal with them? Objections can be a huge shocker for salespeople who have gone “all in” for this one pivotal “yes” or “no” moment. However, this is a time when your sales mindset and discipline shine. Objections shouldn’t be threats but opportunities. You shouldn’t sweat the objections but welcome them. After all, sale or no sale, you’ve discovered that there’s so much more than this brief moment at the closing of the sale. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 3): From Prospecting to Reaching Out – Your Professional Sales Mindset at Work | So, you know your market and you have your prospects…then what? Now is the time to reach out. Picking up the phone or knocking on your first door can be the most intimidating part of the sales process, but it doesn’t have to be! Learn practical strategies to get past the door with confidence. Learn to differentiate yourself from your competition so you have a unique edge in your market. This video course looks at a counter-intuitive practice that will positively impact your sales process dramatically. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 3): Productive Sales Meetings that Get Results | You can’t close a sale unless you have a productive meeting. Meeting without a plan is relying on just luck. As a sales professional, you can’t rely on luck to build your career! You need to make the best impression, communicate value, and take your prospective client on a journey they’ll never forget. This video course looks at why meetings fail and what you can do to ensure that they are successful and profitable. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 3): The Laser Focused Prospecting Sales Mindset | You can’t sell something unless there is a buyer! Finding prospects can be the most challenging and time-consuming part of your job. Understand that professional sales are a series of skills that ANYONE can learn! The biggest stumbling block for salespeople is to have no one to sell to. Once you find your market, you must stand out from the crowd so you can attract clients to you and not your competition. It’s easier said than done! You need to know your story, find the right client, and create value and service. This video course teaches that prospecting is more than finding names and numbers. It’s about changing your mindset so you THINK differently, ACT differently, and SELL differently. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 3): There’s No Business Like Referral Business | If you don’t have referrals, you won’t be in business for very long. As the saying goes, “We have not because we ask not!” Nothing could be truer than in the referral business. If you want referrals, you need to go out and get them. If someone bought something from you once, then they are your best source for new sales. Asking for referrals doesn’t have to be awkward or time-consuming. You can learn to tap this gold mine of sales prospecting by leveraging your referral network and supercharging your sales as you’ve never seen before. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 4 of 4) | Your growth in sales directly proportional to your growth as a human being! The business goals that you set are far less important than who you need to become in order to achieve your goals. The course takes what’s on the inside of sales professionals develops the tools and techniques to build more sales. Take a deep dive into what it takes to break away the pack, tap your true potential, and launch your sales to new heights. This four-part course helps sales professionals get the right attitude and mindset, plan for success, utilize best industry tools and practices, and to execute with excellence! Let business coach Brad Thomson educate, encourage, and inspire you as a person and a sales professional achieve your goals. This is the fourth course in a four-part course. The fourth pillar is going to be the area of action - activity. This is where I actually work the plan that I put together. It's very, very easy to make a plan. It's very, very easy to reverse engineer a plan, so that I know what I need to be doing. The rubber hits the road in what I'm actually doing with my time day in and day out. Am I actually WORKING my plan? | BizLibrary |
| Professional Sales Mindset (Pillar 4): A Sales Mindset to Pick Yourself Up After Challenges | Sales don't happen to you - you make them happen! Bad days and discouragement are inevitable for any professional salesperson. You can’t define who you are and what you do in those challenging moments. You can’t wait until you feel like selling. It’s easy to sell when everyone wants to buy from you and you’re on top of the world. You can’t just ride the wave of your emotions and expect to survive and thrive professionally. Don't wait for others to make you "feel" it. Pick yourself up and grab it yourself! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 4): Stay in the Game! Maintaining Sales Connections for Long-Term Success | What happens after the sale? A lot! If you want a long-term successful sales career, then you’re playing the long game. A sale is a relationship that grows with care and connection. As a successful professional salesperson, you follow through, stay in touch, and provide ongoing service and support for your product. The relationship with your customer should be your primary goal. It's not just sales - it's a life-long career! This video course will help you see the importance of connecting and staying in constant touch with your clients as you build long-term business relationships. This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 4): Your Professional Sales Mindset and Your Plan | You may know what you want but you need a plan to get there. No sales professional reaches a successful goal without a plan. Sales planning requires specific steps and processes that map out the path, understand the pitfalls and detours, and include all the tools to get there successfully. Don’t start your sales process without a plan! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Sales Mindset (Pillar 4): Your Sales Pipeline IS Your Lifeline | Keep your pipeline full! Don’t let your lack of prospects dry up your business. Keep those prospects fresh by paying attention to your sales pipeline. Don’t take it for granted that the next prospect is waiting for your call. It’s about the numbers! You need to ensure that there are a certain number of prospects in your pipeline at any given time so you don’t run dry in the lean times. It’s not easy, but this video course will give you practical tools to balance your pipeline and prospects so you never run out of leads. There's no business like referral business - but it doesn't happen by itself! This is part of a Sales Mindset series by business coach Brad Thomson that provides practical tools to help sales professionals think differently, build character, increase sales, and build solid professional relationships. | BizLibrary |
| Professional Selling: Asking for Opinions vs. Asking for Decisions | Welcome to the lesson “Asking for Opinions vs. Asking for Decisions” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which explains how to interpret body language and words in order to be more successful when selling. This lesson is the twenty-fourth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will understand how to interpret signals in customers and how to best respond to hesitation. | BizLibrary |
| Professional Selling: Be a Partner vs. a Persuader | Welcome to the lesson “Be a Partner vs. a Persuader” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which includes a riveting story about how Jim’s attitude of being a partner and collaborator got him out of a tricky situation. This lesson is the nineteenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. This lesson has helpful tips on how to be on the customer’s side instead of their adversary. After watching, you’ll be able to improve the way you connect with customers and quickly build their trust. | BizLibrary |
| Professional Selling: Become Invulnerable to Competition | Welcome to the lesson “Become Invulnerable to Competition” in the course “Expert Insights: Professional Selling with Jim Cathcart,” where Jim shares a personal story to help the viewer consider key questions and improve their customer service. This lesson is the tenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will know how to improve their sales approach, so they never have to worry about other competitors delivering better quality service. | BizLibrary |
| Professional Selling: Conclusion | Welcome to the lesson “Conclusion” in the course “Expert Insights: Professional Selling with Jim Cathcart,” intended to wrap up the course with Jim. This lesson is the final of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. This lesson gives an overall high-level view of the sales process and how to assure customer satisfaction. After watching this lesson, as well as the entire course with Jim, viewers will have learned meaningful ways to improve their selling skills and be motivated to take action and see success. | BizLibrary |
| Professional Selling: Everybody Is in Sales | Welcome to the lesson “Everybody Is in Sales” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that covers how every person in a company is an important contribution to the customer’s experience. This lesson is the eleventh of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will be able to take Jim’s stories and apply them to their own organizations. | BizLibrary |
| Professional Selling: Everything Requires Selling at Some Point | Welcome to the lesson “Everything Requires Selling at Some Point” in the course “Expert Insights: Professional Selling with Jim Cathcart,” where Jim shares personal stories that show the importance of selling in any industry, as long as the salesperson’s values are leading their actions. This lesson is the fifth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will understand how and why selling is one of the most critical functions of any business, as well as the importance of doing so with integrity and good morals. | BizLibrary |
| Professional Selling: Handling Resistance—Objections vs. Concerns | Welcome to the lesson “Handling Resistance—Objections vs. Concerns” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which gives impactful advice on how to approach concerns from a customer so that the seller can make sure that they’re providing the best service possible. This lesson is the twenty-sixth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will know common customer concern and general ways to overcome them, as well as useful tips for delivering responses. | BizLibrary |
| Professional Selling: Have a Questioning Plan | Welcome to the lesson “Have a Questioning Plan” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which explains why asking questions and having a listening mindset improves your interactions with your customers. This lesson is the twenty-third of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will understand why they need to lead with questions and a desire to learn from their customers rather than the goal to sell. | BizLibrary |
| Professional Selling: I Hate Cold Calling! | Welcome to the lesson “I Hate Cold Calling!” in the course “Expert Insights: Professional Selling with Jim Cathcart,” designed to teach viewers how to improve first calls on new customers. This lesson is the third of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, the viewer will know a new way of viewing cold calling to help see more success. | BizLibrary |
| Professional Selling: Identifying the Need Gap | Welcome to the lesson “Identifying the Need Gap” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which teaches viewers how to notice and take advantage of a needs gap. This lesson is the twentieth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, you will know how to leverage the gap between what a customer has and what they want, so you can improve the way you sell. | BizLibrary |
| Professional Selling: Introduction | Welcome to the lesson “Introduction” in the course “Expert Insights: Professional Selling with Jim Cathcart,” designed to give an introduction to Jim and go over his extensive knowledge and experience in sales, as well as give an introduction on his approach to selling, This lesson is the first of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course, intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, the viewer will know Jim’s qualifications and background, as well as what to expect to learn in this course. | BizLibrary |
| Professional Selling: Learn to Read People | Welcome to the lesson “Learn to Read People” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which covers four general types of personalities and how to sell to each of them most effectively. This lesson is the seventeenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will have actionable tips to treat people the way THEY want to be treated. | BizLibrary |
| Professional Selling: Listening Effectively | Welcome to the lesson “Listening Effectively” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which covers an extremely important aspect of selling: how to listen. This lesson is the twenty-second of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers can improve the way they’re framing the cost of what they’re selling to a customer. | BizLibrary |
| Professional Selling: Needs vs. Wants | Welcome to the lesson “Needs vs. Wants” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which includes a story from Jim about how wants can triumph over basic needs. This lesson is the eighteenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will know how to tell when they’re selling to a customer’s wants or their needs. | BizLibrary |
| Professional Selling: Never Stop Growing | Welcome to the lesson “Never Stop Growing” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which covers meaningful ideas to grow skills and knowledge as a salesperson, as well as personally develop oneself to be happier and more satisfied. This lesson is the twenty-ninth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will be motivated to always strive to learn new things and keep improving. | BizLibrary |
| Professional Selling: Question—What Will It Cost? | Welcome to the lesson “Question—What Will It Cost?” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which covers how to address one of the biggest challenges for a salesperson: justifying the price of the product or service being sold. This lesson is the twenty-first of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will feel more confident in their ability to navigate how to approach and discuss pricing with a customer. | BizLibrary |
| Professional Selling: Reach Out and Use Your Resources | Welcome to the lesson “Reach Out and Use Your Resources” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which is intended to help viewers understand who their resources are and how to connect with them. This lesson is the fifteenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will start thinking about who’s on the broader sales team and rethink the way they’re getting support from their organization. | BizLibrary |
| Professional Selling: Selling Different People Differently | Welcome to the lesson “Selling Different People Differently” in the course “Expert Insights: Professional Selling with Jim Cathcart,” designed to teach viewers how to tailor their sales approach to various kinds of people. This lesson is the sixteenth of 30 lessons in the “Expert Insights Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will understand how to notice openness and directness in others so they can respond in the best way possible. | BizLibrary |
| Professional Selling: Service and Assuring Satisfaction | Welcome to the lesson “Service and Assuring Satisfaction” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which addresses buyers’ remorse and how to “up-serve” customers. This lesson is the twenty-fifth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will have ways to make sure their customers are happy with their purchase. | BizLibrary |
| Professional Selling: Target Your Best Buyers | Welcome to the lesson “Target Your Best Buyers” in the course “Expert Insights: Professional Selling with Jim Cathcart,” designed to teach viewers about different markets and how to improve the way you sell to a market. This lesson is the fourth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will know four steps to “own” a market and serve customers. Jim will also share a story about how to put the four steps into action. | BizLibrary |
| Professional Selling: The 8 Competencies of Relationship Selling | Welcome to the lesson “The 8 Competencies of Relationship Selling” in the course “Expert Insights: Professional Selling with Jim Cathcart.” This lesson is the seventh of 30 lessons in the Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will know the eight foundations of how to embody relationship selling. | BizLibrary |
| Professional Selling: The Relationship is Where the Profits Live | Welcome to the lesson “The Relationship Is Where the Profits Live” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that explains how the personal connection to the customer is what’s truly valuable, not just the single interaction. This lesson is the eighth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers should understand the vital importance of nurturing the customer relationship. | BizLibrary |
| Professional Selling: The Sales Mindset—Your Attitude | Welcome to the lesson “The Sales Mindset—Your Attitude” in the course “Expert Insights: Professional Selling with Jim Cathcart,” intended to cover the importance of having a positive mindset towards your customers and clients. This lesson is the twenty-seventh of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will be motivated to cultivate good feelings for others so they can improve the quality of their connections with customers. | BizLibrary |
| Professional Selling: Trust is Power | Welcome to the lesson “Trust Is Power” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that teaches about the importance of trust and how to build it with customers. This lesson is the sixth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will have seven ways to build trust and learn about it in the context of selling. | BizLibrary |
| Professional Selling: What Is One Good Customer Worth to Your Company? | Welcome to the lesson “What Is One Good Customer Worth to Your Company?” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that discusses the cost to acquire and retain a customer, as well as the potential value of their business over time. This lesson is the ninth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers should understand the value of a customer from a single interaction to the potential lifetime of sales, as well as why it’s especially important to prioritize the customer relationship and trust. | BizLibrary |
| Professional Selling: What Is Professional Selling? | Welcome to the lesson “What Is Professional Selling?” in the course “Expert Insights: Professional Selling with Jim Cathcart,” intended to give more explanation of what is meant by “professional” selling. This lesson is the second of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, the viewer will be aware of what constitutes a profession and how viewing selling in this way can improve the outcome. | BizLibrary |
| Professional Selling: What This Means to You Is… | Welcome to the lesson “What This Means to You Is…” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that teaches the most effective way to frame solutions so the customer cares about hearing them. This lesson is the fourteenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will know how to use this phrase to connect with customers. | BizLibrary |
| Professional Selling: You Are Selling Solutions | Welcome to the lesson “You Are Selling Solutions” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that details the importance of focusing on what your product or service can do—the problems it can solve, abilities it can grant, and so on. This lesson is the thirteenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will have gained a new perspective of what they’re selling to improve their approach. | BizLibrary |
| Professional Selling: You Must Believe in What You Sell | Welcome to the lesson “You Must Believe in What You Sell” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that covers how important it is to be sold on the product you’re selling. This lesson is the twelfth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers should have questions to consider about the product or service they’re selling, as well as understand the importance of believing in its quality to improve their customer service. | BizLibrary |
| Professional Selling: Your Unique Selling Proposition | Welcome to the lesson “Your Unique Selling Proposition” in the course “Expert Insights: Professional Selling with Jim Cathcart,” designed to help salespeople strengthen their pitch to be more engaging and effective. This lesson is the twenty-eighth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners can reframe the way they describe their product and service to be solution-focused. | BizLibrary |
| Prospecting by Phone (Part 1 of 9): Does Cold Calling Work? | Welcome to "Prospecting by Phone: Does Cold Calling Work?" This is the first video lesson of nine in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. Cold calling is very much alive. What’s dead is the old “it’s a numbers game” mindset and bothering prospects into buying something. This video lesson describes how to make a difference with your cold calling approach. | BizLibrary |
| Prospecting by Phone (Part 2 of 9): Seven Guidelines for Cold Call Management | Welcome to "Prospecting by Phone: Seven Guidelines for Cold Call Management," the second of nine video lessons in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. This video lesson provides seven solid guidelines for increasing your cold calling productivity. | BizLibrary |
| Prospecting by Phone (Part 3 of 9): Great Incoming Greetings | Welcome to "Prospecting by Phone: Great Incoming Greetings," the third of nine video lessons in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. The primary goal of prospecting is to get someone to call you back. This video lesson provides what you need to say in your incoming greeting to reach that goal. | BizLibrary |
| Prospecting by Phone (Part 4 of 9): The Great Voice Message -- Part 1 | Welcome to "Prospecting by Phone: The Great Voice Message -- Part 1," the fourth of nine video lessons in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. In this video lesson, you will learn five steps on how to leave an excellent voicemail that will entice people to call you back. | BizLibrary |
| Prospecting by Phone (Part 5 of 9): The Great Voice Message -- Part 2 | Welcome to "Prospecting by Phone: The Great Voice Message -- Part 2," the fifth of nine video lessons in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. We recommend you watch "Prospecting by Phone: The Great Voice Message -- Part 1" before this video lesson. In Part 2, we cover the important elements you should include when leaving an effective cold call outgoing voice message. | BizLibrary |
| Prospecting by Phone (Part 6 of 9): The Four-Minute Call | Welcome to "Prospecting by Phone: The Four-Minute Call," the sixth video lesson of nine in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. While there are some proven basics for success, no single process works for everybody! This video lesson covers the three call sections, taking action, and the four-minute call flow with your prospect. | BizLibrary |
| Prospecting by Phone (Part 7 of 9): Cold Call Guidelines | Welcome to "Prospecting by Phone: Cold Call Guidelines," the seventh video lesson of nine in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. When it comes to prospecting by phone, it’s all about making a great first call! This video walks you through the steps to make that happen. | BizLibrary |
| Prospecting by Phone (Part 8 of 9): Standing Out From the Crowd | Welcome to "Prospecting by Phone: Standing Out from the Crowd," the eighth video lesson of nine in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. Although most people that cold call have the same objective, you want to stand out from all of the other callers and making yourself unique to the prospect. This video lesson provides ideas and tips on how to be creative and reach your desired prospect. | BizLibrary |
| Prospecting by Phone (Part 9 of 9): Avoiding Common Mistakes | Welcome to "Prospecting by Phone: Avoiding Common Mistakes," the ninth and final video lesson in the "Selling at a Distance" sub-series, "Prospecting by Phone." Some people think that cold calling can be intimidating, exhausting, or out of date. In this series, you will learn different strategic guidelines and tips for becoming effective at prospecting by phone. This video lesson is designed to help callers minimize common blunders and know when to capitalize on crucial opportunities. | BizLibrary |
| Relationship-First Selling | Trust-based selling that builds genuine client relationships, differentiates in commoditized markets, and drives loyalty. | Mission Fuel |
| Retail Toolkit: 5 Types of Customers | Welcome to the "Retail Toolkit: 5 Types of Customers" video lesson intended to provide retail workers general guidelines on how to identify and approach five types of retail customers. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn tips about the importance of each customer type, which includes the loyal, impulse, discount, need-based, and wandering customers. Both managers and employees can benefit from the tips in this lesson. | BizLibrary |
| Retail Toolkit: Elevate Your Customer Service | Welcome to the "Retail Toolkit: Elevate Your Customer Service" video lesson intended to educate workers on ways to improve their customer service in a retail environment. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn seven tips on how to improve their customer service skills, including guidance on how to accept negative feedback and anticipating customer needs. Both managers and employees will take away valuable and practical tips that they can start doing at work today. | BizLibrary |
| Retail Toolkit: How to Be a Better Manager | Welcome to the "Retail Toolkit: How to Be a Better Manager” video lesson intended to give retail managers 10 practical ways they can be a more effective manager. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn what hiring practice is especially effective, the importance of providing employees consistent schedules, how to teach your direct reports by example, and more. Ultimately, after viewing this lesson, managers should be equipped to improve their management style and practices to create a more productive and positive workplace. | BizLibrary |
| Retail Toolkit: Time-Tested Upsell Techniques | Welcome to the "Retail Toolkit: Time-Tested Upsell Techniques" video lesson designed to educate learners on ways to make their upselling more successful. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn what upselling is and techniques that make these efforts more successful. This lesson is intended for retail employees whose roles involve helping customers and boosting sales. | BizLibrary |
| Retail Toolkit: Tips for Handling Cash | Welcome to the "Retail Toolkit: Tips for Handling Cash" video lesson intended to educate learners on ways to improve their cash handling policies to make them more accurate, efficient, and safe. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn best practices in cash handling, such as using cash count sheets, the safe, and work practices. While this lesson is intended for managers and employers, all retail workers can get value out of learning what a retail store’s best practices should be. | BizLibrary |
| Retail Toolkit: Top Safety Risks | Welcome to the "Retail Toolkit: Top Safety Risks” video lesson intended to educate retail employees on the safety risks of the retail workplace and how to prevent injury. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn what specific aspects of the retail environment are dangerous and how to improve one’s safety. Ultimately, after viewing this lesson, both managers and employees should understand which workplace procedures are important for improving safety, such as safe lifting practices and how to prevent slips, trips, and falls. | BizLibrary |
| Retail Toolkit: Using Big Data for Big Profits | Welcome to the "Retail Toolkit: Using Big Data for Big Profits” video lesson intended to educate learners on the benefits and risks of using big data and retail analytics. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will understand how the insight of retail analytics can maximize profits. This lesson is intended for employers and managers who can improve the utilization of data analytics at their retail workplace. | BizLibrary |
| Sales - Overcoming Objections: Beating the Competition | The chances are high you won’t be the only person trying to sell a product or service to your customer. If you are, congratulations on your monopoly! But since that’s not likely, you will have to be prepared to sell while competitors are vying for the same position in your customer’s heart. In this video, you’ll learn how to assess your customer’s viewpoint and approach selling against the competition in three distinct ways. You’ll also learn how to do it without giving away your product for free. This content is also translated in Spanish. | BizLibrary |
| Sales - Overcoming Objections: Can You Send Me Something? | It sounds like an innocent invitation to complete the sale soon. Unfortunately, “can you send me something” is often a polite way of telling you to buzz off and don’t come back. In this video, you’ll learn how to create greater value and more urgency in your sales pitch so that your customer won’t want to wait any longer to purchase. This content is also translated in Spanish. | BizLibrary |
| Sales - Overcoming Objections: I Don’t Need It | Like children, customers can sometimes be whiny. Just like kids sometimes say “I don’t need vegetables,” customers will sometimes tell you, “I don’t need it,” when it comes to your product. But since you can’t force your customers to buy from you (or at least send them to their rooms if they aren’t behaving), you may have to face this objection head-on. In this video, you’ll learn various tactics for making your product or service a priority in your customer’s mind. And we promise – nobody will be forced to eat vegetables against their will! This content is also translated in Spanish. | BizLibrary |
| Sales - Overcoming Objections: I'm Not The Decision Maker | Nothing is more frustrating than executing the perfect sales pitch only to find out you’re not talking to the decision maker. In sales it is vitally important to get in front of the right people in order to expedite the purchase process and avoid duplicate conversations. In this video, you’ll learn how to both identify the real decision maker and help secure an appointment. This content is also translated in Spanish. | BizLibrary |
| Sales - Overcoming Objections: The Price is Too High | In sales, the price of a product or service will be a factor in whether your customer buys something. But whether you’re selling fidget spinners or jet planes, price is not always an objection. Or at least, it doesn’t have to be! In this video, you’ll learn the three main reasons customers use price as an objection and how to easily navigate the conversation to position your product or service for success. This content is also translated in Spanish. | BizLibrary |
| Sales Enablement Foundations | Aligning training, content, coaching, and technology to equip sales teams for consistent, scalable success. | Mission Fuel |
| Sales Essentials for Success: After Closing the Sale | Welcome to "After Closing the Sale.” This is the eighth lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean explores what sales professionals should do after closing a sale, including updating the CRM, the pipeline, and other key metrics to analyze. He also covers how to follow up with a buyer and review next steps for an ongoing partnership. | BizLibrary |
| Sales Essentials for Success: Being a Successful Sales Professional | Welcome to "Being a Successful Sales Professional.” This is the ninth lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean discusses the advice he received early in his career that transformed the way he approached his role in sales. He then gives the qualities he has seen in his career that set the stage for a professional’s success in the sales world, so you can start working on strengthening these characteristics. | BizLibrary |
| Sales Essentials for Success: Conclusion | Welcome to the "Conclusion.” This is the last lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this conclusive lesson, Dean offers a review of the course, a final takeaway, and a thank you for completing it. | BizLibrary |
| Sales Essentials for Success: Embracing Technology | Welcome to "Embracing Technology.” This is the eleventh lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean shares his experience with transitioning and adapting to many different advancements in technology. He recommends that sales teams find an effective tech strategy, and update their home office accordingly. He addresses how paying attention to KPIs and the development of artificial intelligence is important for sales professionals. | BizLibrary |
| Sales Essentials for Success: How to Prepare for a Sale | Welcome to "How to Prepare for a Sale.” This is the third lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. This lesson includes Dean sharing his common mistakes beginning in sales, offering a relatable glimpse into learning from mistakes. Dean then goes into a deep dive on his tips for successfully preparing for a sale. | BizLibrary |
| Sales Essentials for Success: Introduction | Welcome to this “Introduction” lesson in the Expert Insights course, “Sales Essentials for Success with Dean Karrel.” Dean introduces himself in this lesson and outlines his experience. He also covers what the viewer can expect to learn in this 12-lesson course that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer through authentic connection. | BizLibrary |
| Sales Essentials for Success: Making the Presentation and Overcoming Objections | Welcome to "Making the Presentation and Overcoming Objections.” This is the sixth lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel" that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean sets the stage for what you’ll do before you make a sales presentation. He then gives practical tips on making the presentation effective and impactful. Then, he’ll highlight common objections sales professionals often hear, and ways to address them. | BizLibrary |
| Sales Essentials for Success: Managing the Pipeline and Closing the Sale | Welcome to "Managing the Pipeline and Closing the Sale.” This is the seventh lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean explains a sales pipeline and how a lead becomes a closed sale. He also covers common closes that any sales professional can use, from entry-level to more seasoned ones. | BizLibrary |
| Sales Essentials for Success: Sales Forecasting and Finding the Customer’s Solution | Welcome to "Sales Forecasting and Finding the Customer’s Solution.” This is the fifth lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean explains his experience of when sales forecasting can be misleading. He also goes more in depth on the CRM and gives tips for working with other teams, such as marketing and senior leadership. | BizLibrary |
| Sales Essentials for Success: Skills for Success in Sales | Welcome to "Skills for Success in Sales.” This is the tenth lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. Dean shares his experience in this lesson and recommends skills that entry-level professionals should develop to more easily find success in their careers. | BizLibrary |
| Sales Essentials for Success: The Sales Process and Methodologies | Welcome to" The Sales Process and Methodologies.” This is the second lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. This lesson includes a story from Dean beginning in sales, an explanation of the SDR and AE roles, an explanation of what sales methodologies are, and concludes with an overview of the eight-step sales process Dean will cover in this course. | BizLibrary |
| Sales Essentials for Success: Using Sales Discovery to Build Trust | Welcome to "Using Sales Discovery to Build Trust.” This is the fourth lesson in the 12-part Expert Insights series, “Sales Essentials for Success with Dean Karrel” that guides entry-level sales professionals through the entire sales process, with a special focus on earning the trust of the buyer via authentic connection. In this lesson, Dean shares his early mistakes as a sales professional. He explains the sales discovery process and the “BANT” strategy and how it can transform your interactions with potential customers. Dean also shares the six steps of the sales discovery process so you can make your approach more effective. | BizLibrary |
| Sales Follow-Up | Welcome to the “Sales Follow-Up” video lesson intended to highlight the importance of following up after the sale. This video lesson is the third of six in the “Closing Sales with Confidence” course, which instructs learners on how to effectively close sales. Throughout this video lesson, learners will become familiar with the five elements of a successful follow-up plan: show appreciation, deliver as promised, continue to add value, get feedback, and make customers into fans. | BizLibrary |
| Sales Fundamentals | Every job has some basic skills you’ll need to master in order to perform the job well. A snake charmer, for example, needs a steady hand (and probably a healthy supplier of anti-venom) and a deodorant tester probably needs at least three or four armpits. And sales is no different. A strong educational foundation is critical to growing and sustaining a successful career in sales. And that’s where Sales Fundamentals comes in. In this video series, you’ll learn the strategies all successful sales professionals deploy to ensure more successful interactions with their prospects, which results in more frequent sales. We’ll walk you through developing a consistent elevator pitch grounded in a strong value proposition specific to you and your product or service. You’ll also learn how to target the right customers for your business and effective time management strategies for getting the most out of each day. After all, the best salespeople work both smarter – and harder – than the rest. With Sales Fundamentals as your foundation, you will, too. Although technically we can’t MAKE you work harder. That’s up to you. But we CAN make this training funny and entertaining because that’s what we like to do. So get ready to enjoy Sales Fundamentals. Another training course brought to you by The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways from Sales Fundamentals • Learn how to develop, tweak, and perfect your sales value proposition so it connects from the customer’s perspective • Build the optimal elevator pitch by leveraging three simple questions which drive customer buying decisions • Develop strategies for better time management to ensure your time is spent on value-added activities which lead to more sales • Acquire tools for more targeted prospecting to find customers more likely to purchase your product or service • Understand the five most common pitfalls sales professionals encounter and how to avoid them altogether Sales Fundamentals consists of 5 videos with a total running time of approximately 33 minutes. This content is also translated in Spanish. | BizLibrary |
| Sales Fundamentals | The sales process, ethical foundations, customer relationship principles, communication essentials, and productivity tools. | Mission Fuel |
| Sales Fundamentals: Managing Your Time | They say time is money. If that’s true, then this video is worth a million dollars! Or, maybe instead this video will help you navigate the endless number of activities you COULD be doing to generate more sales. It’s a daunting task, but the key to a successful sales career is prioritizing how and what you work on. We’ll show you simple strategies for time management which maximize your opportunities to sell. Oh, and there might even be a pony waiting for you at the end of this video! This content is also translated in Spanish. | BizLibrary |
| Sales Fundamentals: Perfecting Your Elevator Pitch | Rarely will you make a sales pitch in an elevator, but it’s called an elevator pitch because it’s designed to be delivered quickly. In this video, we’ll cover the three goals of an effective elevator pitch and how to maximize a short period of time to sell your product or service. And luckily for you, there are no elevators in this video, so you don’t have to awkwardly stare at your shoes! This content is also translated in Spanish. | BizLibrary |
| Sales Fundamentals: Prospecting With Purpose | Sales will always involve some form of prospecting. But unlike the type of prospecting which requires you to dig for minerals, prospecting in sales doesn’t have to be dirty or hard. In this video, we’ll show you how to prospect with purpose and target the customers who are more likely to purchase from you. We’ll also show you specific strategies for converting prospects into customers and how you can personalize the experience to win more sales. This content is also translated in Spanish. | BizLibrary |
| Sales Fundamentals: Sales Pitfalls to Avoid | One of the sales pitfalls to avoid is selling a product nobody wants to buy. For example, if you’re selling season tickets to next year’s nonexistent Whale Riding Championships, no video or sales strategies will be successful in helping you. However, in this video, what we WILL be able to help you do is avoid the five most common sales pitfalls all sales professionals face. We’ll show you how to spot the pitfalls before they happen, how to react, and specific strategies for addressing each one. This content is also translated in Spanish. | BizLibrary |
| Sales Fundamentals: Understanding Your Value Proposition | Your sales value proposition is all about why customers should do business with you. Sure, you could show them what makes you unique by trying to impress them with your juggling skills, but odds are you’ll just look creepy and desperate. In this video, we’ll show you a better way to stand out in the marketplace by showcasing your unique value to the customer and how to clearly and effectively communicate it. This content is also translated in Spanish. | BizLibrary |
| Sales Team Leadership | Hiring, onboarding, coaching, performance management, territory design, and motivation for high-output sales teams. | Mission Fuel |
| Sales Toolkit: Addressing Objections | Welcome to the “Sales Toolkit: Addressing Objections” video lesson intended to help learners take the word “no” and turn it into an enthusiastic “yes.” This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. In this lesson, viewers will review the steps for moving past objections and learn some useful tips for doing so with finesse. | BizLibrary |
| Sales Toolkit: Common Types of Objections | Welcome to the “Sales Toolkit: Common Types of Objections” video lesson meant to help learners identify the objections they encounter in sales conversations and respond to them appropriately. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. Throughout this lesson, learners will review the general process to follow when communicating with prospects and recognize that objections occur when there’s a disconnect between the features of the solution and the unmet needs of the prospect. Viewers will also learn about the four categories of objections and examine how to address them effectively. | BizLibrary |
| Sales Toolkit: Conquering the Close | Welcome to the “Sales Toolkit: Conquering the Close” video lesson meant to supply learners with best practices for closing sales. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. During this lesson, learners will come to understand key strategies for closing the sale effectively. In addition, viewers will learn about some common closing phrases and when to use them. | BizLibrary |
| Sales Toolkit: Getting to the Decisionmaker | Welcome to the “Sales Toolkit: Getting to the Decisionmaker” video lesson meant to help learners ensure they’re selling to someone with the authority to make a purchase. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. During this lesson, viewers will learn the difference between decisionmakers, influencers, gatekeepers, and blockers. Ultimately, learners will understand that they must always be talking to—or working toward talking to—a decisionmaker to avoid wasting their time. | BizLibrary |
| Sales Toolkit: Identifying Prospect Needs | Welcome to the “Sales Toolkit: Identifying Prospect Needs” video lesson intended to help learners gain key information for connecting their offerings to a prospect’s challenges and opportunities. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. Throughout this lesson, learners will become familiar with critical steps for uncovering a prospect’s needs—even if they’re reluctant to open up about problems they’re facing. Viewers will also learn how to segment needs based on five broad categories. | BizLibrary |
| Sales Toolkit: Managing Your Pipeline | Welcome to the “Sales Toolkit: Managing Your Pipeline” video lesson intended to help learners manage and maintain their sales pipeline. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. In this lesson, learners will become familiar with the four stages in the sales pipeline: prospecting, qualification, proposal, and close. Viewers will also pick up some useful tips for keeping their sales pipeline in tip-top shape. | BizLibrary |
| Sales Toolkit: Presenting to Prospects | Welcome to the “Sales Toolkit: Presenting to Prospects” video lesson meant to help learners deliver a memorable sales presentation that helps them achieve their goals. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. Throughout this lesson, learners will consider important steps to take when preparing for the presentation. Then, viewers will consider helpful hints for delivering their sales presentations in a way that’s always powerful and effective. | BizLibrary |
| Sales Toolkit: Selling Across Cultures | Welcome to the “Sales Toolkit: Selling Across Cultures” video lesson meant to help learners connect with prospects from across the world. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. In this lesson, viewers will learn key terms that shed light on cultural preferences and perspectives. Learners will also become familiar with must-do’s for communicating with people from different cultures. (Keywords: unconscious bias, stereotype, prejudice) | BizLibrary |
| Sales Toolkit: Selling Over the Phone | Welcome to the “Sales Toolkit: Selling Over the Phone” video lesson intended to help learners connect meaningfully with prospects over phone calls. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. In this lesson, learners will become familiar with a suggested flow for conducting sales calls. Viewers will also learn some best practices for successfully selling over the phone. | BizLibrary |
| Sales Toolkit: Skills for Success | Welcome to the “Sales Toolkit: Skills for Success” video lesson meant to highlight the soft skills necessary for becoming a true sales pro. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. During this lesson, viewers will learn key qualities they must develop to achieve true success in their sales role. | BizLibrary |
| Sales Toolkit: Taking Top-Notch Notes | Welcome to the “Sales Toolkit: Taking Top-Notch Notes” video lesson intended to guide learners in making their sales notes work for them. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. In this lesson, learners will come to realize why note-taking is such a crucial skill for making sales. Specifically, viewers will learn the benefits of becoming a great notetaker and some tips for taking effective notes. | BizLibrary |
| Sales Toolkit: The Power of Smiling | Welcome to the “Sales Toolkit: The Power of Smiling” video lesson intended to teach learners how to smile their way to success in their sales role. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. Throughout this lesson, viewers will learn the psychological and physical benefits of smiling, as well as how smiling can help them sell more effectively! (Keywords: nonverbal skills, nonverbal communication, nonverbals) | BizLibrary |
| Sales Toolkit: The Sales Funnel | Welcome to the “Sales Toolkit: The Sales Funnel” video lesson intended to guide learners in moving prospects through the sales funnel. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. During this lesson, viewers will learn about the four main stages in the sales funnel and consider some tips for transitioning prospects from one stage to the next. Learners will also consider the importance of valuing and spending ample time and attention on existing customers rather than letting them fall to the wayside in favor of new customers. | BizLibrary |
| Sales Toolkit: Time Management Tips | Welcome to the “Sales Toolkit: Time Management Tips” video lesson intended to help busy salespeople efficiently manage their hectic schedule. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. During this lesson, viewers will learn an easy process for improving their time management efforts. In addition, learners will explore some time-saving tips for optimizing their precious time at work. | BizLibrary |
| Sales Toolkit: Using DISC to Connect with Prospects | Welcome to the “Sales Toolkit: Using DISC to Connect with Prospects” video lesson meant to instruct learners on how to recognize a prospect’s DISC style and adjust their sales approach accordingly. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. This lesson starts by describing the typical characteristics of High D’s, High I’s, High S’s, and High C’s. Then, it provides actionable tips for selling more successfully based on the DISC type you’re working with. | BizLibrary |
| Sales Toolkit: Win with an Elevator Pitch | Welcome to the “Win with an Elevator Pitch” video lesson meant to teach learners how to hook a prospect’s attention and earn a more formal sales conversation. This video lesson is part of the “Sales Toolkit,” which provides tools for successfully navigating the sales process. During this lesson, learners will become familiar with the three elements of an effective elevator pitch. Plus, viewers will learn how to prepare and hone their elevator pitch so they’re ready to give it at a moment’s notice. (Keyword: cold call) | BizLibrary |
| Selling at a Distance | Welcome to our 14-part video course on selling at a distance! If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to research, communicate effectively, and master the new skills required to sell at a distance. This video course covers how distance selling has evolved, how to use multiple channels of communication, steps to follow in the new sales cycle, and the salesperson's role in that cycle. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Selling at a Distance (Part 1 of 14): The Distance Sales Cycle | Welcome to the first video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson covers how distance selling has evolved. It also outlines steps to follow in the new sales cycle and the salesperson's role in that cycle. | BizLibrary |
| Selling at a Distance (Part 10 of 14): The Distance Sales Call | Welcome to the tenth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson focuses on the fact that selling at a distance is still selling. The same sales call skills are required. The format just requires you to adjust your use of time, goals, and communications techniques. | BizLibrary |
| Selling at a Distance (Part 11 of 14): Taking Effective Call Notes | Welcome to the eleventh video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In this video lesson, we cover the steps you need to complete to efficiently capture key elements of your sales call. This is an important distance selling technique, and one that will help you throughout the entire sales cycle. | BizLibrary |
| Selling at a Distance (Part 12 of 14): Handling Rejection | Welcome to the twelfth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In selling, rejection is a part of life. This video lesson will show the importance of not getting discouraged, explain how to deal with rejection, and provide tips to ensure that your sales processes are top notch. | BizLibrary |
| Selling at a Distance (Part 13 of 14): Closing the Sale | Welcome to the thirteenth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. Traditional closing techniques don't always work like they used to. This video lesson talks about how to find a good medium between the "close early and often" and "only twisted minds twist arms" viewpoints. | BizLibrary |
| Selling at a Distance (Part 14 of 14): Follow-Up After the Sale | Welcome to the fourteenth and final video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. The sale isn’t over at the end of the call when you’ve gained your call goal. This video lesson focuses on the need to follow up after the sale, whether it’s confirming what you mutually agreed to, explaining next steps, answering questions, or following up on promised to-dos. | BizLibrary |
| Selling at a Distance (Part 2 of 14): Developing a Multi-Channel Contact Approach | Welcome to the second video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson discusses the importance of using multiple channels to contact prospects. Several channels of communication are presented, along with the reasons why salespeople should include them in their approach. | BizLibrary |
| Selling at a Distance (Part 3 of 14): Building a Master Distance Sales Presentation | Welcome to the third video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson covers what you need to do to make your online sales presentation as powerful as possible. | BizLibrary |
| Selling at a Distance (Part 4 of 14): Writing a Great Sales Presentation Description | Welcome to the fourth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In this video, you will learn how to create and use your sales presentation description as a selling document. Its sole purpose is to make those on your presentation invite list eager to hear what you have to say. | BizLibrary |
| Selling at a Distance (Part 5 of 14): Building Sales "Proof Source" Sets | Welcome to the fifth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson discusses the importance of developing customer-focused sales content and tools to support your distance sales presentations. | BizLibrary |
| Selling at a Distance (Part 6 of 14): Researching Prospects and Industry Online | Welcome to the sixth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson will convey how easy it is to research people, organizations, and industries. It also indicates that pre-call research allows you to develop valuable insight into your prospect's company and helps turn a cold stranger into a warm prospect. | BizLibrary |
| Selling at a Distance (Part 7 of 14): Using Pre-Call Campaigns | Welcome to the seventh video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In this video lesson, you will learn how to create pre-call campaigns through multiple touches and recognize the importance of follow-up with prospects. | BizLibrary |
| Selling at a Distance (Part 8 of 14): Writing Effective Sales Emails | Welcome to the eighth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. This video lesson provides tips to help you write more effective sales emails. | BizLibrary |
| Selling at a Distance (Part 9 of 14): The Qualifying Process | Welcome to the ninth video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In a distance sale, the more often you’re talking to the right person about the right opportunity, the more successful you’ll be. It’s all about asking the right qualifying questions. This video helps you understand how to do just that. | BizLibrary |
| Selling at a Distance: Prospecting by Phone | Welcome to "Prospecting by Phone," a nine-part video course from the "Selling at a Distance" series! Some people think that cold calling can be intimating, exhausting, or out of date. In this video course, you will learn different strategic guidelines and tips to becoming effective at prospecting by phone. Cold calling is very much ALIVE -- what’s dead is the old "it's a numbers game" mindset and simply bothering prospects until they something. In this video course, you will learn how to make a difference with your cold calling approach, tips on how to leave an effective voicemail/email, and steps to reach your desired prospect and capitalized on crucial opportunities. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Selling Solutions | Welcome to the “Selling Solutions” video course intended to highlight that great salespeople don’t sell—they solve. This course, which comprises three video lessons, explains how to use a needs analysis to identify a prospect’s problems and opportunities. In addition, this course offers tips for brainstorming innovative solutions to prospect problems and for effectively pitching these solutions to earn the prospect’s business. | BizLibrary |
| Selling Solutions: Brainstorming Strategies | Welcome to the “Selling Solutions: Brainstorming Strategies” video lesson meant to guide learners in generating innovative solutions that fulfill prospects’ needs. This lesson is the second of three in the “Selling Solutions” video course, which highlights that great salespeople don’t sell—they solve. During this lesson, viewers will learn what brainstorming is and explore useful techniques for coming up with meaningful solutions for a prospect’s challenges. Then, learners will consider the two key elements of a winning solution. | BizLibrary |
| Selling Solutions: Identifying Prospect Needs | Welcome to “Selling Solutions: Identifying Prospect Needs,” a video lesson that describes how to use critical thinking and questioning techniques to drill down on a prospect’s problems and opportunities. This lesson is the first of three in the “Selling Solutions” video course, which highlights that great salespeople don’t sell—they solve. In this lesson, viewers will learn how to conduct a needs analysis in order to understand a prospect’s needs and to discover what they look for in companies they do business with. | BizLibrary |
| Selling Solutions: Pitching to Prospects | Welcome to “Selling Solutions: Pitching to Prospects,” a video lesson that describes how to frame your solution as a compelling benefit to a prospect. This lesson is the last of three in the “Selling Solutions” video course, which highlights that great salespeople don’t sell—they solve. Throughout this lesson, viewers will learn how to craft compelling benefits statements—both general and specific. Learners will also examine tips for capturing a prospect’s interest in their solution, from telling a story to including a call to action. | BizLibrary |
| Successfully Closing Sales | Welcome to the “Successfully Closing Sales” video lesson intended to introduce learners to the closing step in the sales process. This video lesson is the first of six in the “Closing Sales with Confidence” course, which instructs learners on how to effectively close sales. In this lesson, viewers will differentiate between what closing is and what it isn’t and learn the role of the trial close in the sales process. This lesson also covers the issues of lack of confidence and fear of rejection in closing, as well as the importance of knowing when to close. Ultimately, learners should understand that closing isn’t something that just happens at the end of the sales cycle—it should be happening throughout the entire process. | BizLibrary |
| The Complete Prospecting Guide | Ideal customer profiling, outreach, multi-touch sequencing, referrals, and the persistence habits that fill healthy pipelines. | Mission Fuel |
| The Psychology of Sales Success | Behavioral psychology applied to sales — understanding buying motivations, building rapport, communicating to align with decisions. | Mission Fuel |
| Understanding the Sales Process | Salespeople sometimes get a bad rap. When you hear the word “sales” you may think of a hustle-for-everything, no-holds-barred dogfight designed to crush your competition and bend customers to your will. And you can certainly act that way if you want to. Some salespeople do. Fortunately, though, most successful salespeople recognize that sales isn’t as scary (or sleazy) as some of movies and stereotypes make it out to be. That’s where Understanding the Sales Process comes in. In this video series, you’ll learn the process that successful salespeople follow to generate more leads, close more sales, and develop long-lasting relationships with customers regardless of the industry they operate in. Sales is a repeatable process, and by focusing on your process from the start, you’ll position yourself to succeed at a higher rate than your competition. You’ll learn how to focus on active listening, speak with confidence, and tailor your approach to different prospects while avoiding some of the common traps salespeople fall into when they push for a “hard sale.” Whether you want to improve in your sales career or you’re just getting started, Understanding the Sales Process is for you. It’s yet another training course brought to you by The Jeff Havens Company, where we provide serious solutions in a seriously funny way. Key Takeaways from Understanding the Sales Process • How to adopt a successful sales mindset focused on creating value for your customers • Techniques for navigating the discovery conversation and uncovering hidden opportunities your prospects aren’t telling you (and might not even know about themselves) • How to effortlessly transition to providing solutions for all of your customer’s needs (hint: this is where your product or service creates value!) • Strategies for more effectively closing a sale and turning your prospects into lifelong customers Understanding the Sales Process consists of 4 videos with a total running time of approximately 28 minutes. This content is also translated in Spanish. | BizLibrary |
| Understanding the Sales Process: How to Close a Sale | Closing a sale is about bending potential customers to your will, seeing how much money you can coerce out of them, and laughing all the way to bank. Or, just maybe, that’s the completely wrong way to approach your close. This video will teach you the ABC’s of sales (hint – it’s not Always Be Closing!!!) and how you can differentiate your closing strategy throughout the entire sales cycle. This content is also translated in Spanish. | BizLibrary |
| Understanding the Sales Process: How to Succeed in Sales | A successful sales career starts and ends with your mindset. In this video, you’ll learn how to build a sales mindset focused on helping people, not selling to people. (Spoiler alert – focusing on helping people will actually help you sell more stuff!) There might also be some examples of terrible salespeople here too, since those are a lot of fun to film. Enjoy! This content is also translated in Spanish. | BizLibrary |
| Understanding the Sales Process: Moving from Discovery to Solutions | Sometimes called the sales pitch, the Solutions portion of a sales process is where you help the customer find solutions for their needs or pain points. This video will show you how to tailor your pitch by validating your customer and building your value proposition. Regardless of what you sell, this video will teach you how to make your product sound like exactly what your customer is looking for (even if you sell taffy machine cleaners!). This content is also translated in Spanish. | BizLibrary |
| Understanding the Sales Process: The Discovery Conversation | Your chances of making a sale go up dramatically if you can solve your customer’s needs. In all fairness, your chances of making a sale also go up if you give everything away for free – but since that’s a horrible strategy for success, this video will show you how to determine your customer’s pain points and opportunities, then use that information as you prepare to offer solutions. So stop giving away stuff for free and learn how to perfect your discovery conversation now! This content is also translated in Spanish. | BizLibrary |
| Video Production & Video Creation In 1 Day | Alex Genadinik | |
| Virtual Selling | Equip yourself for the virtual sales world and increase your sales! Good sales professionals understand the sales world has changed but they may not be taking advantage of these changes just because they are changes. Move ahead in your mindset and upskill your sales tools with all you need to know about getting started selling virtually. Don’t let others beat you to the close because of a lack of virtual sales tools. This course will give you the skills and confidence to work the virtual sales world. Topics covered include: • Creating and holding virtual meetings that are effective sales tools and save time. • Understanding what you can and can’t do in the virtual sales world. • Building relationships and creating connections through good communication. • Using video messaging, personal videos, and Linkedin to increase sales. Sales professionals Stacia Skinner and Marisa Pensa know how to help you become The Closer when it comes to customer sales. This course gets you started on your way! And of course, it is in the Bigger Brains “Uniquely Engaging” TM Teacher-Learner style! | BizLibrary |
| Virtual Selling: Create Connections Using the Power of Six, Part 1 | Master a proven six-step, multi-touch process to reach decision-makers and make every contact count. This course teaches you how to use phone, email, and video messages effectively—plus how to craft short, intriguing voicemails that get responses and spark genuine interest. | BizLibrary |
| Virtual Selling: Create Connections Using the Power of Six, Part 2 | Learn a repeatable six-step strategy to reach decision-makers through a mix of phone, video, and email touchpoints. This course shows you how to craft effective voicemails, personalize follow-ups, and build authentic connections that turn persistence into productive conversations. | BizLibrary |
| Virtual Selling: Getting Set for a Virtual Meeting | Master the art of preparing for virtual meetings with strategies to plan effectively, choose the right platform, and anticipate challenges. This course teaches you how to create a seamless, professional experience that builds credibility, engages participants, and gives you a competitive edge in every virtual interaction. | BizLibrary |
| Virtual Selling: Introduction | Learn proven strategies to master virtual selling, from leading engaging online meetings to overcoming no-shows and distractions. This course equips you with practical tools, a repeatable process, and fresh ideas to build stronger connections, stand out from the competition, and close more business in today’s digital marketplace. | BizLibrary |
| Virtual Selling: It's Not What You Say, It's How You Say It | Unlock the secrets to more impactful communication by learning how body language, tone, and words shape your message across email, phone, and virtual meetings. This course shows you how to cut through the noise, build trust, and gain a competitive edge by using the right channel at the right time. | BizLibrary |
| Virtual Selling: Let's Talk Video Messaging | Discover how to use personalized video to stand out, boost response rates, and build stronger connections with prospects. This course walks you through practical tips—from scripting and lighting to keeping it short and authentic—so you can confidently create engaging videos that drive action and results. | BizLibrary |
| Virtual Selling: Masterful Virtual Meetings | Learn how to deliver engaging, professional virtual meetings that build trust, maintain attention, and drive clear outcomes. This course equips you with practical strategies—from crafting strong openings and managing time to keeping participants focused—to masterfully lead every virtual interaction. | BizLibrary |
| Virtual Selling: My Generation | Learn how to bridge generational gaps and adapt your communication style to connect effectively with Veterans, Boomers, Gen X, Millennials, and Gen Z. This course gives you practical insights to reduce misunderstandings, strengthen relationships, and tailor your approach for greater sales success. | BizLibrary |
| Virtual Selling: Producing a Personal Video | Master ten proven tips for sending impactful sales videos that grab attention and inspire action. Learn how to craft clear, engaging, and personalized messages that showcase your personality, build trust, and drive meaningful two-way conversations with prospects. | BizLibrary |
| Virtual Selling: Reactive vs. Proactive Selling | Learn how to overcome resistance to change and shift from reactive selling to a proactive, strategic approach. This course provides practical tools and insights to help you reduce stress, prepare with confidence, and thrive in today’s evolving sales environment. | BizLibrary |
| Virtual Selling: Ten Tips for Using LinkedIn | Unlock the power of LinkedIn with practical strategies to build authentic connections, nurture professional relationships, and convert engagement into real business opportunities—without ever resorting to cold calls. Learn how to optimize your profile, personalize outreach, and become a trusted resource in your network. | BizLibrary |
| Virtual Selling: The Advantages of Virtual Selling | Discover the powerful advantages of virtual selling, from easier access to decision-makers and stronger collaboration to saving time, cutting costs, and expanding your reach globally. This course shows you how to boost productivity, build trust, and gain a competitive edge by leveraging virtual tools to connect and sell more effectively. | BizLibrary |
| Virtual Selling: The Cadence of Follow-Through | Discover the power of "The Cadence of Follow-Through"—a proven sales strategy that transforms vague follow-ups into confident commitments by setting a specific Next Set Time (NST), helping sales professionals stay in control, shorten sales cycles, and build stronger customer relationships. This proactive approach replaces guesswork and “hopium” with purpose-driven engagement that drives real results. | BizLibrary |
| Virtual Selling: The Disadvantages of Virtual Selling | Explore the real challenges of virtual selling—from distractions, digital fatigue, and technical glitches to difficulties building rapport—and learn how to overcome them with preparation, adaptability, and engagement strategies. This course equips you to stay confident, lead with professionalism, and turn virtual obstacles into opportunities for stronger connections. | BizLibrary |
| Virtual Selling: The Virtual No-Show | Discover how to prevent and handle virtual no-shows with professionalism and confidence. This course gives you practical strategies to confirm meetings, follow up effectively, and protect your valuable time—so you can stay productive, maintain relationships, and keep sales momentum strong. | BizLibrary |
| Virtual Selling: Two-Way Versus One-Way Communication | Learn how to secure more meetings and stand out in a noisy digital world. This course shares proven strategies to break through communication barriers, use multiple channels effectively, and build authentic connections that turn outreach into opportunities. | BizLibrary |
| Virtual Selling: Using Stories | Discover how storytelling can make your message unforgettable and help you connect on a deeper, more human level. This course shows you how to use stories to overcome resistance, break through the status quo, and gain a competitive edge by inspiring change and engagement. | BizLibrary |
| Virtual Selling: Virtual Meeting Etiquette | Elevate your virtual presence with professional etiquette that builds confidence, credibility, and connection. This course covers practical tips—from camera setup and background to engagement, timing, and body language—to help you look your best, lead polished meetings, and make every online interaction count. | BizLibrary |
| Virtual Selling: Virtual Selling Is Here to Stay | Discover why virtual selling is more than just a pandemic workaround—it’s a lasting, essential skill. This course shows you how to balance tools like phone, video, LinkedIn, and in-person meetings to stay adaptable, build stronger connections, and maximize every sales opportunity. | BizLibrary |
| Winning Sales Decks | Design principles, storytelling frameworks, and persuasion strategies that transform decks into narratives that move buyers. | Mission Fuel |
Software
| Course Name | Description | Partner |
|---|---|---|
| AI Prompt Writing Fundamentals - Beginner | Intellezy | |
| Camtasia Basics - Creating Videos - Beginner | Intellezy | |
| Cyber Security for the End User - Beginner | Intellezy | |
| Cyber Security for the End User - Identifying and Preventing Advanced Threats - Intermediate | Intellezy | |
| Database Design - Beginner | Intellezy | |
| Excel 2019 - Advanced PivotTable Tools - Intermediate | Intellezy | |
| Excel 2019 - Chart Numbering and Dual Axis Charts - Intermediate | Intellezy | |
| Excel 2019 - Creating and Understanding Charts - Intermediate | Intellezy | |
| Excel 2019 - Creating Workbooks and Using Templates - Beginner | Intellezy | |
| Excel 2019 - Creating, Formatting, Sorting, and Filtering Tables - Intermediate | Intellezy | |
| Excel 2019 - Custom Fonts, Colors, and Conditional Formatting - Intermediate | Intellezy | |
| Excel 2019 - Data Selection and Entry Shortcuts - Beginner | Intellezy | |
| Excel 2019 - Editing and Formatting Charts - Intermediate | Intellezy | |
| Excel 2019 - Essential Interface Tools - Beginner | Intellezy | |
| Excel 2019 - Excel Formula Basics - Beginner | Intellezy | |
| Excel 2019 - Format Painter and Quick Formatting - Beginner | Intellezy | |
| Excel 2019 - Functions, References, and Quick Analysis - Beginner | Intellezy | |
| Excel 2019 - Getting Started With Conditional Formatting - Intermediate | Intellezy | |
| Excel 2019 - Getting Started With Excel 2019 - Beginner | Intellezy | |
| Excel 2019 - Inserting 3-D Models, Screenshots, Links, and More - Beginner | Intellezy | |
| Excel 2019 - Inserting WordArt, Text Boxes, and Other Objects - Beginner | Intellezy | |
| Excel 2019 - Introduction to PivotCharts and Slicers - Intermediate | Intellezy | |
| Excel 2019 - Introduction to PivotTables - Intermediate | Intellezy | |
| Excel 2019 - Linking Workbooks and Worksheets - Intermediate | Intellezy | |
| Excel 2019 - Merge, Wrap, and Style your Data - Beginner | Intellezy | |
| Excel 2019 - Organizing, Analyzing, and Formatting PivotTables - Intermediate | Intellezy | |
| Excel 2019 - PivotTable Filter Pages and the PowerPivot Add-In - Intermediate | Intellezy | |
| Excel 2019 - Printing an Excel File - Beginner | Intellezy | |
| Excel 2019 - Proofing A Workbook - Beginner | Intellezy | |
| Excel 2019 - Sheet Options, Window Commands, and More - Beginner | Intellezy | |
| Excel 2019 - Slicers, Calculations, and Data Cleanup in Tables - Intermediate | Intellezy | |
| Excel 2019 - Sorting and Filtering Range Data - Intermediate | Intellezy | |
| Excel 2019 - Styles, Themes, and Image Formatting - Beginner | Intellezy | |
| Excel 2019 - Tabs, Sheets, and Viewing Workbooks - Beginner | Intellezy | |
| Excel 2019 - Working with Range Names - Intermediate | Intellezy | |
| Excel 2019 - Working With Rows, Columns, and Alignment - Beginner | Intellezy | |
| Excel 2019 - Working With Shapes, SmartArt, and Icons - Beginner | Intellezy | |
| Excel 2019 - Working with Trendlines and Sparklines - Intermediate | Intellezy | |
| Excel 2019 - Worksheet Navigation and Data Basics - Beginner | Intellezy | |
| Excel 365 - Advanced Macros and VBA - Advanced | Intellezy | |
| Excel 365 - Advanced PivotTables and PowerPivot Features - Intermediate | Intellezy | |
| Excel 365 - Analyzing and Organizing with Tables - Intermediate | Intellezy | |
| Excel 365 - Analyzing Data with Advanced Logical Functions - Advanced | Intellezy | |
| Excel 365 - Analyzing Data with Financial Functions - Expert | Intellezy | |
| Excel 365 - Analyzing Data with Statistical Functions - Expert | Intellezy | |
| Excel 365 - Collaborating in Excel - Advanced | Intellezy | |
| Excel 365 - Consolidating Data for Analysis - Expert | Intellezy | |
| Excel 365 - Creating Workbooks and Using Templates - Beginner | Intellezy | |
| Excel 365 - Customizing Charts and Working with Trendlines - Intermediate | Intellezy | |
| Excel 365 - Customizing the Excel Environment - Advanced | Intellezy | |
| Excel 365 - Data Modeling, PivotTables, and Calculated Columns - Expert | Intellezy | |
| Excel 365 - Data Types, Imports, and Manual Table Linking - Expert | Intellezy | |
| Excel 365 - Drop-Down Boxes, Option Buttons, and Check Boxes - Expert | Intellezy | |
| Excel 365 - Enhancing a Worksheet with Form Controls - Advanced | Intellezy | |
| Excel 365 - Enhancing Analysis with Data Types - Expert | Intellezy | |
| Excel 365 - Entering Data - Beginner | Intellezy | |
| Excel 365 - Flash Fill, Autofill, and Smart Tools - Beginner | Intellezy | |
| Excel 365 - Formula Auditing - Advanced | Intellezy | |
| Excel 365 - Formulas and Functions - Beginner | Intellezy | |
| Excel 365 - Getting Started - Beginner | Intellezy | |
| Excel 365 - Getting Started with Macros - Advanced | Intellezy | |
| Excel 365 - Inserting Objects and Graphics - Beginner | Intellezy | |
| Excel 365 - Introduction to Modeling Tables in Power Pivot - Expert | Intellezy | |
| Excel 365 - Introduction to Text Functions - Advanced | Intellezy | |
| Excel 365 - Leveraging Worksheet Automation - Expert | Intellezy | |
| Excel 365 - Linking Workbooks and Worksheets - Intermediate | Intellezy | |
| Excel 365 - Managing Columns, Rows, Cell, Styles. and Themes - Beginner | Intellezy | |
| Excel 365 - Mastering IF, AND, OR, and Summary Tools - Advanced | Intellezy | |
| Excel 365 - Mastering INDEX, MATCH, and VLOOKUP - Advanced | Intellezy | |
| Excel 365 - Measures and KPIs - Expert | Intellezy | |
| Excel 365 - Navigating and Viewing Excel Files - Beginner | Intellezy | |
| Excel 365 - Organizing and Enhancing your Workbook - Beginner | Intellezy | |
| Excel 365 - Performing Advanced What-If Analysis - Expert | Intellezy | |
| Excel 365 - PivotCharts and Slicers - Intermediate | Intellezy | |
| Excel 365 - Printing an Excel Workbook - Beginner | Intellezy | |
| Excel 365 - Proofing a Workbook - Beginner | Intellezy | |
| Excel 365 - Sorting, Filtering, and Subtotaling - Intermediate | Intellezy | |
| Excel 365 - Using Advanced Lookup Functions - Expert | Intellezy | |
| Excel 365 - Using Conditional Formatting - Intermediate | Intellezy | |
| Excel 365 - Using Dynamic Array Functions - Expert | Intellezy | |
| Excel 365 - Using the XLOOKUP Function - Expert | Intellezy | |
| Excel 365 - Validating, Importing, and Exporting Data - Advanced | Intellezy | |
| Excel 365 - What-IF Analysis - Advanced | Intellezy | |
| Excel 365 - Working with Charts - Intermediate | Intellezy | |
| Excel 365 - Working With Date and Time Functions - Advanced | Intellezy | |
| Excel 365 - Working with Lookup Functions - Advanced | Intellezy | |
| Excel 365 - Working with PivotTables - Intermediate | Intellezy | |
| Excel 365 - Working With Range Names - Intermediate | Intellezy | |
| Excel 365 - Working with Text Functions - Advanced | Intellezy | |
| Excel 365 - Worksheet and Workbook Protection - Advanced | Intellezy | |
| Excel 365- Formatting Cells - Beginner | Intellezy | |
| Google Docs - Enhancing With Images and Graphics - Beginner | Intellezy | |
| Google Docs - Getting Started - Beginner | Intellezy | |
| Google Docs - Lists, Tabs, and Tables - Advanced | Intellezy | |
| Google Docs - Proofing and Finalizing Documents - Beginner | Intellezy | |
| Google Docs - Styles and Layout - Advanced | Intellezy | |
| Google Docs - Tools and Collaboration - Advanced | Intellezy | |
| Google Docs - Working with Text - Beginner | Intellezy | |
| Google Sheets - Charts Finalizing and Printing - Beginner | Intellezy | |
| Google Sheets - Data Range, Names and PivotTables - Advanced | Intellezy | |
| Google Sheets - Entering Data - Beginner | Intellezy | |
| Google Sheets - Formatting a Spreadsheet - Beginner | Intellezy | |
| Google Sheets - Formula Basics - Beginner | Intellezy | |
| Google Sheets - Getting Started - Beginner | Intellezy | |
| Google Sheets - Logical Functions and Data - Advanced | Intellezy | |
| Google Sheets - Lookup Functions Macros Scripts - Advanced | Intellezy | |
| Google Sheets - Managing Spreadsheets - Beginner | Intellezy | |
| Google Sheets - Text and Date Functions - Advanced | Intellezy | |
| Introduction to ChatGPT - Beginner | Intellezy | |
| Microsoft 365 Excel - Advanced PivotTables, PivotCharts, and Slicers - Intermediate | Intellezy | |
| Microsoft 365 Excel - Analyzing Data With Logical Functions - Advanced | Intellezy | |
| Microsoft 365 Excel - Analyzing Data With Lookup Functions - Advanced | Intellezy | |
| Microsoft 365 Excel - Ensuring Data Integrity - Advanced | Intellezy | |
| Microsoft 365 Excel - Using Advanced IF Statements - Advanced | Intellezy | |
| Microsoft 365 Excel - Using Range Names, and Linking with Formulas - Intermediate | Intellezy | |
| Microsoft 365 Excel - Working With Date, Time, and Text Functions - Advanced | Intellezy | |
| Microsoft 365 Outlook - Increasing Efficiency with Outlook - Beginner | Intellezy | |
| Microsoft 365 Outlook - Quick And Easy Ways To Find Messages - Beginner | Intellezy | |
| Microsoft 365 PowerPoint - Working With Animations and Transitions - Beginner | Intellezy | |
| Microsoft 365 PowerPoint - Working With Masters, Themes and Templates - Beginner | Intellezy | |
| Microsoft 365 Word - Advanced Document Layout - Intermediate | Intellezy | |
| Microsoft 365 Word - Automating Word - Advanced | Intellezy | |
| Microsoft 365 Word - Collaborating in Word - Intermediate | Intellezy | |
| Microsoft 365 Word - Finalizing Documents - Beginner | Intellezy | |
| Microsoft 365 Word - Formatting Documents - Beginner | Intellezy | |
| Microsoft 365 Word - Managing Long Documents - Advanced | Intellezy | |
| Microsoft 365 Word - Utilizing Reference Tools - Advanced | Intellezy | |
| Microsoft 365 Word - Working with Special Characters - Intermediate | Intellezy | |
| Microsoft 365 Word - Working with Styles - Intermediate | Intellezy | |
| Microsoft Teams - Communication and Collaboration Tools - Beginner | Intellezy | |
| Microsoft Teams - Getting Started with Teams - Beginner | Intellezy | |
| Microsoft Teams - Getting Started with Teams and Channels - Beginner | Intellezy | |
| Microsoft Teams - Meeting Settings, Notes, and Sharing Content - Beginner | Intellezy | |
| Microsoft Teams - Productivity and Personalization Tools - Beginner | Intellezy | |
| Microsoft Teams - Recording Recaps and Breakout Rooms - Beginner | Intellezy | |
| Microsoft Teams - Scheduling and Joining Meetings - Beginner | Intellezy | |
| Microsoft Teams - Using Chat - Beginner | Intellezy | |
| Outlook 365 - Automating with Rules and Alerts - Beginner | Intellezy | |
| Outlook 365 - Creating and Formatting Messages - Beginner | Intellezy | |
| Outlook 365 - Customization And Data Files - Advanced | Intellezy | |
| Outlook 365 - Desktop Alerts And Advanced Search Options - Advanced | Intellezy | |
| Outlook 365 - Folders, Favorites, Filtering, and Sorting - Beginner | Intellezy | |
| Outlook 365 - Getting Started with Outlook - Beginner | Intellezy | |
| Outlook 365 - Increasing Efficiency with Outlook - Beginner | Intellezy | |
| Outlook 365 - Inserting Tables, SmartArt, and Hyperlinks - Advanced | Intellezy | |
| Outlook 365 - Managing People and Contacts - Beginner | Intellezy | |
| Outlook 365 - Managing Tasks and Notes - Beginner | Intellezy | |
| Outlook 365 - Managing the Calendar - Beginner | Intellezy | |
| Outlook 365 - Mastering Replies, Mentions, and Importance - Beginner | Intellezy | |
| Outlook 365 - Organizing, Deleting, and Recovering Emails - Beginner | Intellezy | |
| Outlook 365 - Proof, Print, Attach, and Recall Emails - Beginner | Intellezy | |
| Outlook 365 - Templates, Rules, and Automation - Advanced | Intellezy | |
| Outlook 365 - View Settings, Voting Options, and Weather Bar - Advanced | Intellezy | |
| Outlook 365 Modifying Mail and Contact Options - Advanced | Intellezy | |
| Outlook 365 Web App - Customizing Outlook - Beginner | Intellezy | |
| Outlook 365 Web App - Exploring The Calendar - Beginner | Intellezy | |
| Outlook 365 Web App - Getting Started with the Web App - Beginner | Intellezy | |
| Outlook 365 Web App - Managing Outlook Mailbox - Beginner | Intellezy | |
| Outlook 365 Web App - Organizing Mail - Beginner | Intellezy | |
| Outlook 365 Web App - Working with Email - Beginner | Intellezy | |
| Outlook 365- Searching, Quick Steps, and Scheduling Emails - Beginner | Intellezy | |
| Salesforce Essentials | Everything you need to know to start using Salesforce today If your company has started using Salesforce.com and you need to get up to speed, this course is for you. In this course, Certified Salesforce Administrator, Mia Huffman, walks you step-by-step through using Salesforce for the first time. By the end of this course, you will be able to start using Salesforce to manage Leads, Accounts, Contacts, and Opportunities and track your sales activity against these objects. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Converting a Lead | In this lesson, you'll learn to convert a Lead into an Account, Contact, and Opportunity. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Creating Custom Views | In this lesson, you'll learn to create your own List Views and mark records as Favorites so you can quickly see the records most important to you. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Getting Started | In this lesson, you'll learn to log into Salesforce and update your Personal Information (Settings) and Password. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Managing Accounts | In this lesson, you'll learn to view, edit, and create Accounts and Account Contacts. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Managing Leads | In this lesson, you'll learn to create and manage leads. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Managing Opportunities | In this lesson, you'll learn to create and edit Opportunities including progressing through the stages of the sale. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Standard Objects | In this lesson, you'll learn to describe the four most common objects in Salesforce: Leads, Accounts, Contacts, and Opportunities, as well as the navigation options common across objects. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: The Interface | In this lesson, you'll learn to navigate the Salesforce interface including Apps and Items (Tabs). This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Tracking Activities, Part 1 | In this lesson, you'll learn to track activities such as phone calls, planned events, deadlines, and emails related to a Salesforce object (e.g., a Lead, an Opportunity). This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Tracking Activities, Part 2 | In this lesson, you'll learn to manage tasks and send emails from within Salesforce. This content is also translated in Spanish. | BizLibrary |
| Salesforce Essentials: Using Salesforce Search | In this lesson, you'll learn to search all of your Salesforce records including using wildcards to search partial values. This content is also translated in Spanish. | BizLibrary |
| SharePoint 365 - Communication Sites, Subsites, and Site Usage - Intermediate | Intellezy | |
| SharePoint 365 - Configuring Permissions and Site Navigation - Intermediate | Intellezy | |
| SharePoint 365 - Creating and Working with Libraries - Intermediate | Intellezy | |
| SharePoint 365 - Creating and Working with Lists - Intermediate | Intellezy | |
| SharePoint 365 - Modifying the List Form and Working with Views - Intermediate | Intellezy | |
| SharePoint 365 - Moving, Viewing, and Editing Files - Intermediate | Intellezy | |
| SharePoint 365 - Optimizing SharePoint - Intermediate | Intellezy | |
| SharePoint 365 - Overview of Sites and Libraries - Intermediate | Intellezy | |
| SharePoint 365 - Working With Pages - Intermediate | Intellezy | |
| SharePoint 365 Site Owner - Adding and Modifying Forms - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Advanced Column Types - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Advanced Library Settings - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Creating and Working With Groups - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Creating Libraries - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Creating Library or List Columns - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Creating Lists - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Creating Sites And Subsites - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Creating Views - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Insert Web Parts and Create Pages - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Introduction to Columns - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Introduction To Site Permissions - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Modifying Advanced List Settings - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Modifying and Formatting Views - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Navigation and Regional Settings - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Site Settings and Customization - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Understanding SharePoint Pages - Beginner | Intellezy | |
| SharePoint 365 Site Owner - Working with Unique Permissions - Beginner | Intellezy | |
| SharePoint 365 Site User - Calendar, Gallery and Board Views - Beginner | Intellezy | |
| SharePoint 365 Site User - Create, Modify and Format Views - Beginner | Intellezy | |
| SharePoint 365 Site User - Document Versions, Alerts, and Rules - Beginner | Intellezy | |
| SharePoint 365 Site User - Integration with Microsoft Office - Beginner | Intellezy | |
| SharePoint 365 Site User - Introduction to Document Libraries - Beginner | Intellezy | |
| SharePoint 365 Site User - Introduction to SharePoint - Beginner | Intellezy | |
| SharePoint 365 Site User - Managing and Analyzing List Data - Beginner | Intellezy | |
| SharePoint 365 Site User - Overview of Lists and Events - Beginner | Intellezy | |
| SharePoint 365 Site User - Permissions and Site Basics - Beginner | Intellezy | |
| SharePoint 365 Site User - Views, Links, and Properties - Beginner | Intellezy | |
| SharePoint 365 Site User - Working With Document Libraries - Beginner | Intellezy | |
| SharePoint 365 Spotlight - Creating Calculations in Lists with Basic Formulae - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Creating Calculations in Lists with Excel Functions - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Creating Calculations with Financial Functions - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Creating Calculations with Lookups - Advanced | Intellezy | |
| SharePoint 365 Spotlight - Organizing Documents (When to Use Folders) - Beginner | Intellezy | |
| SharePoint 365 Spotlight - Organizing Documents with Content Organizer - Beginner | Intellezy | |
| SharePoint 365 Spotlight - Organizing Documents with Document Sets - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Organizing Documents with FNCs - Beginner | Intellezy | |
| SharePoint 365 Spotlight - Organizing Documents with Metadata - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Orientation to Page Creation in Collaboration Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Orientation to Page Creation in Communication Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Page Design and Layout - The Basics in Collaboration Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Page Design and Layout - the Basics in Communication Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Page Design with Audio and Video in Collaboration Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Page Design with Audio and Video in Communication Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Page Design with Webparts in Collaboration Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Page Design with Webparts in Communication Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight - Utilizing Page Features in Collaboration Sites - Intermediate | Intellezy | |
| SharePoint 365 Spotlight- Utilizing Page Features for Communication Sites - Intermediate | Intellezy | |
| Slack - Beginner | Intellezy | |
| Software Hacks for Time Management - Beginner | Intellezy | |
| Spotlight - Microsoft 365 Excel - Advanced Charting - Intermediate | Intellezy | |
| Spotlight - Microsoft 365 Excel - Formula Auditing And What-If Analysis Tools - Advanced | Intellezy | |
| Spotlight - Microsoft 365 Excel - Understanding PivotTables and PivotCharts - Intermediate | Intellezy | |
| Spotlight - Microsoft 365 OneNote Desktop - Getting Organized - Beginner | Intellezy | |
| Spotlight - Microsoft 365 OneNote Desktop - Getting Started - Beginner | Intellezy | |
| Spotlight - Microsoft 365 OneNote Online - Getting Organized - Beginner | Intellezy | |
| Spotlight - Microsoft 365 OneNote Online - Getting Started - Beginner | Intellezy | |
| Spotlight - Microsoft 365 PowerPoint - Creation Collaboration and Advanced Features - Advanced | Intellezy | |
| Spotlight - Microsoft 365 Project - Finalizing Projects - Beginner | Intellezy | |
| Spotlight - Microsoft 365 Project - Getting Started - Beginner | Intellezy | |
| Spotlight - Microsoft 365 Project - Introduction To Tasks - Beginner | Intellezy | |
| Spotlight - Microsoft 365 Project - Monitoring A Project - Advanced | Intellezy | |
| Spotlight - Microsoft 365 Project - Project Plans Calendars - Beginner | Intellezy | |
| Spotlight - Microsoft 365 Project - Project Reports - Advanced | Intellezy | |
| Spotlight - Microsoft 365 Project - Updating Task Information - Advanced | Intellezy | |
| Spotlight - Microsoft 365 Project - Working With Other Projects - Advanced | Intellezy | |
| Spotlight - Microsoft 365 Project - Working With Resources - Beginner | Intellezy | |
| Spotlight - Microsoft 365 Project - Working With Tasks - Beginner | Intellezy | |
| Spotlight - Power BI - Column Calculations - Intermediate | Intellezy | |
| Spotlight - Power BI Advanced Combo Map Charts - Intermediate | Intellezy | |
| Spotlight - Power BI Advanced Filtering For Dashboards - Intermediate | Intellezy | |
| Spotlight - Power BI Building Dashboards - Beginner | Intellezy | |
| Spotlight - Power BI Building Reports From The Ground Up - Beginner | Intellezy | |
| Spotlight - Power BI Building Tables And Text Visuals - Beginner | Intellezy | |
| Spotlight - Power BI Creating Reports In The Cloud - Intermediate | Intellezy | |
| Spotlight - Power BI Creating Reports In The Service - Beginner | Intellezy | |
| Spotlight - Power BI Creating Styling Visuals - Beginner | Intellezy | |
| Spotlight - Power BI Dashboards, Drillthroughs, and Sharing - Beginner | Intellezy | |
| Spotlight - Power BI Data Connection Essentials - Beginner | Intellezy | |
| Spotlight - Power BI Exploring New Chart Types - Intermediate | Intellezy | |
| Spotlight - Power BI Filters, Formatting, and Analytics - Beginner | Intellezy | |
| Spotlight - Power BI Foundations Of Visualizing Data - Beginner | Intellezy | |
| Spotlight - Power BI From Data Import To Relationships - Beginner | Intellezy | |
| Spotlight - Power BI Getting Started With Power BI - Beginner | Intellezy | |
| Spotlight - Power BI Interactive Charts and Tables - Beginner | Intellezy | |
| Spotlight - Power BI Intro To Data Visualizations - Beginner | Intellezy | |
| Spotlight - Power BI Preparing Data For Analysis - Beginner | Intellezy | |
| Spotlight - Power BI Refreshing Data - Intermediate | Intellezy | |
| Spotlight - Power BI Slicer Design Customization - Intermediate | Intellezy | |
| Spotlight - Power Bi Slicers In Action Across Visuals - Intermediate | Intellezy | |
| Spotlight - Power BI Understanding Data Modeling Basics - Intermediate | Intellezy | |
| Spotlight - Power BI Understanding Filter Direction - Intermediate | Intellezy | |
| Spotlight - Power BI Using Page and Report Filters Effectively - Intermediate | Intellezy | |
| Spotlight - Power BI Visual Layout and Field Basics - Beginner | Intellezy | |
| Spotlight - Power BI Visualizing Trends Comparisons - Beginner | Intellezy | |
| Spotlight - Power BI Working With Columns - Beginner | Intellezy | |
| Spotlight -Power BI Data Types And Core Calculations - Beginner | Intellezy | |
| Spotlight PowerBI - Power BI and Other Apps - Beginner | Intellezy | |
| Spotlight- Power BI Connecting To Data - Beginner | Intellezy | |
| Streaming Video Fundamentals | Streaming video is everywhere. And it's surprisingly easy to produce! You just need a few video basics and live streaming software. In this course we'll use Restream to produce our live streams and produce a surprisingly sophisicated stream. People are using live streaming for everything from teaching live courses to streaming video games to broadcasting religious services for all to see. In this course your instructor, Mitchell Weinbaum, will take you through the fundamentals of live streaming using the Restream platform. You'll start by creating a simple browser based stream. By the end of the course you'll be adding captions an graphics, music, and even inviting remote guests on to your stream. You'll also learn how to stream video files, schedule your streams, and store your streams for later viewing. You'll even learn how to stream a Zoom meeting. If you've wanted to get in to streaming there is know time like now! This course will teach you all the fundamentals and have you streaming in just minutes. | BizLibrary |
| Streaming Video Fundamentals: Adding Captions, Graphics, and Media | Participant will learn to insert captions, custom logos and overlays into their stream. They will also learn to alter the layout of their stream and add custom backgrounds. | BizLibrary |
| Streaming Video Fundamentals: Adding Guests / Sharing a Screen | Learner will understand how to invite guests to participate in their stream. They will also learn to rename other participants and add custom avatars. | BizLibrary |
| Streaming Video Fundamentals: Conclusion | Quick RECAP & Thank You. | BizLibrary |
| Streaming Video Fundamentals: Getting Started | Learner will understand the basics of browser based streaming and the benefits of using Restream to broadcast. | BizLibrary |
| Streaming Video Fundamentals: Managing Streams | Participant will learn to stream a local video file directly from the dashboard. | BizLibrary |
| Streaming Video Fundamentals: Streaming with Zoom | Learner will understand how to stream a zoom video through Restream and the benefits of doing so. | BizLibrary |
| Streaming Video Fundamentals: Welcome to the Course | Learner will understand the goals for the course and meet the instructor. | BizLibrary |
| Streaming Video Fundamentals: What is Live Video Streaming? | Participants will learn what it means to stream live video and the practical uses of streaming as it pertains to them. | BizLibrary |
| Using Zoom as a Host - Beginner | Intellezy | |
| Using Zoom as a Participant - Beginner | Intellezy | |
| Windows 10 End User Essentials - Beginner | Intellezy | |
| Word 365 - Proofing and Viewing - Beginner | Intellezy |
Substance abuse
| Course Name | Description | Partner |
|---|---|---|
| Drug and Alcohol Use Disorders in Construction Environments... for Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: Drug and Alcohol Policies" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: How People Develop a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: Marijuana, Alcohol, and Other Depressants" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: Recovering from a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Employees: Substances That Are Often Misused | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Construction Environments | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Construction Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Laws You Need to Know About" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: The Role of Education and Testing" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Construction Environments... for Managers and Supervisors: What Substances Are Commonly Misused?" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Drug and Alcohol Policies" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: How People Develop a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Marijuana, Alcohol, and Other Depressants" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Recovering from a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Substances That Are Often Misused | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Food Processing and Handling Environments | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Food Processing and Handling Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Laws You Need to Know About" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: The Role of Education and Testing" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Food Processing and Handling Environments... for Managers and Supervisors: What Substances Are Commonly Misused?" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Drug and Alcohol Policies" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: How People Develop a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Marijuana, Alcohol, and Other Depressants" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Opioids, Stimulants, and Over-The-Counter Drugs" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Physical Drug Dependency and Preventing Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Recovering from a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Substance Misuse Among Healthcare Professionals | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Substance Misuse Among Healthcare Professionals" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Substances That Are Often Misused | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Handling Substance Use Disorder Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: How Substance Use Disorders Can Affect Healthcare Environments | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: How Substance Use Disorders Can Affect Healthcare Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Laws You Need to Know About" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: The Role of Education and Testing" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Medical Managers and Supervisors: What Substances Are Commonly Misused?" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Drug and Alcohol Policies" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: How People Develop a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Marijuana, Alcohol, and Other Depressants" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Opioids, Stimulants, and Over-The-Counter Drugs" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Physical Drug Dependency and Preventing Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Recovering from a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Substances That Are Often Misused | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Handling Substance Use Disorder Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: How Substance Use Disorders Can Affect Healthcare Environments | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: How Substance Use Disorders Can Affect Healthcare Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Laws You Need to Know About" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: The Role of Education and Testing" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Healthcare Environments... for Office and Facilities Managers and Supervisors: What Substances Are Commonly Misused?" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Drug and Alcohol Policies" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: How People Develop a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Marijuana, Alcohol, and Other Depressants" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Recovering from a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Substances That Are Often Misused | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Industrial Environments | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Industrial Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Laws You Need to Know About" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: The Role of Education and Testing" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Industrial Environments... for Managers and Supervisors: What Substances Are Commonly Misused?" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Drug and Alcohol Policies" addresses: - The purpose of a drug and alcohol policy. - When and where you must adhere to your company’s drug and alcohol policy. - The importance of reporting coworkers who you suspect have substance use disorders. - Different types of drug and alcohol testing and how companies can use them. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: How People Develop a Substance Use Disorder" addresses: - How a substance use disorder can affect a user’s life, job, and others around them. - Different ways a substance use disorder can develop. - Risk factors that can contribute to the development of a substance use disorder. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Marijuana, Alcohol, and Other Depressants" addresses: - The potential risks and benefits of using marijuana. - Alcohol’s role in substance use disorders in office environments. - What to do if your coworker is impaired or has an “overdose” from a depressant. - Commonly overlooked depressants that can be found in office environments. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs" addresses: - The dangers of using opioids and how overdoses are treated. - The effects of using stimulants. - The potential effects of misusing prescription medication. - How using stimulants, opioids and over-the-counter medication can affect workers in office environments. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders" addresses: - How a physical dependency on a substance can develop over time. - The difference between “psychological dependence” and “physical dependence”. - Ways you can guard against developing a substance use disorder. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Recovering from a Substance Use Disorder" addresses: - The options employees have for support at work if they develop a substance use disorder. - What “Employee Assistance Programs” are and how they can help employees struggling with substance use disorders. - How you can help a coworker in recovery from a substance use disorder. - Tools that employees with substance use disorders can use to help them to recover. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Employees: Substances That Are Often Misused | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Employees: Substances That Are Often Misused" addresses: - The term “substance use disorder”. - The different types of substances people commonly misuse. - How each type of substance affects the user’s behavior and health. - The danger that comes with a substance use disorder. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect an Office" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" addresses: - The importance of encouraging sobriety in your office. - What a “Drug and Alcohol-Free Workplace” policy is and what information you should include in it. - What an “Employee Assistance Program” is and how it can help workers and their families at your company. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations" addresses: - What you should do if you suspect an employee has a substance use disorder. - The role that protecting your employees’ rights plays when dealing with possible substance use situations. - How you should react if an employee with a substance use disorder is causing immediate danger to themselves or others. - What “next steps” should be taken after confirming an employee has a substance use disorder. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect an Office | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect an Office" addresses: - How common substance use disorders are in office environments. - How substance use disorders can negatively affect your employees and your company. - The legal issues that substance use disorders can raise for your company. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Laws You Need to Know About" addresses: - What laws address substance use disorders in the workplace. - The regulations that have been put in place to help you identify employees with substance use disorders. - How to help employees with substance use disorders while safeguarding their privacy and civil rights. - How an employee’s specific duties can affect how you can legally address their substance use disorder. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" addresses: - How to spot an employee with a substance use disorder. - The unusual behaviors that different substances can cause. - How the amount and type of a substance that an employee consumes affects their behavior and health. - The role of job performance evaluations and incident reports in assessing whether an employee has a substance use disorder. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: The Role of Education and Testing" addresses: - How employees benefit from regular substance use disorder training sessions. - The topics you should cover in your company’s substance use disorder training. - How you can explain the reasons for provisions in your drug and alcohol policy that may upset employees, such as mandatory drug testing. - The different types of substance use disorder tests and when you should use them. | BizLibrary |
| Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning course on "Drug and Alcohol Use Disorders in Office Environments... for Managers and Supervisors: What Substances Are Commonly Misused?" addresses: - How employees may hide or be discreet about their substance use. - The role alcohol plays in employee substance use. - Commonly misused medications and opioids. - The history of the legalization of marijuana and how the use of marijuana can impact workplace safety. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Drug and Alcohol Policies | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Drug and Alcohol Policies" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: How People Develop a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: How People Develop a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Marijuana, Alcohol, and Other Depressants | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Marijuana, Alcohol, and Other Depressants" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Opioids, Stimulants, and Over-The-Counter Drugs" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Physical Drug Dependency and Preventing Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Recovering from a Substance Use Disorder | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Recovering from a Substance Use Disorder" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Substances That Are Often Misused | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Employees: Substances That Are Often Misused" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. . | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Creating a Drug and Alcohol-Free Workplace" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Handling Substance Use Disorder Situations" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Transportation and Warehouse Environments | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: How Substance Use Disorders Can Affect Transportation and Warehouse Environments" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Laws You Need to Know About | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Laws You Need to Know About" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: Recognizing On-The-Job Substance Use Disorders" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: The Role of Education and Testing | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: The Role of Education and Testing" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: What Substances Are Commonly Misused? | MARCOM's Micro-Learning program on "Drug and Alcohol Use Disorders in Transportation and Warehouse Environments... for Managers and Supervisors: What Substances Are Commonly Misused?" provides employees with specific facts about this topic. These targeted 2 - 4 minute video "info-nuggets" focus on a single skill or topic area that employees need to understand to work safely. | BizLibrary |
| Opioid Epidemic | Welcome to the “Opioid Epidemic” video course intended to shed light on the increasing opioid epidemic. This course, comprising of three video lessons, covers facts of the epidemic and its impact in the workplace, the warning signs to be aware of surrounding drug abuse, and an action plan providing steps to take in your workplace to begin the important business of saving lives from opioid abuse. | BizLibrary |
| Opioid Epidemic: Drugs, Addiction, and the Workplace | Welcome to the “Drugs, Addiction, and the Workplace” video lesson intended to help learners understand the basics of the opioid epidemic. This lesson is the first of three in the “Opioid Epidemic” series, which covers how opioids effect the body, what makes the drugs dangerous, and how addiction works. You will also learn about how the epidemic is impacting the workplace and how prepared organizations are to deal with the epidemic. | BizLibrary |
| Opioid Epidemic: Recognizing Signs of Abuse | Welcome to the “Recognizing Signs of Abuse” video lesson intended to help learners understand the warning signs of opioid abuse. This lesson is the second of three in the “Opioid Epidemic” series, which covers the physical and behavioral symptoms of drug abuse as well as warning signs to be aware of in the workplace. Another important piece of the lesson is what to do about suspected opioid abuse. | BizLibrary |
| Opioid Epidemic: Take Action! | Welcome to the “Take Action!” video lesson intended to help learners know how to form an action plan against the opioid epidemic. This lesson is the third of three in the “Opioid Epidemic” series, which covers the law related to addiction in the workplace, and the many steps to take in order to ensure your workplace is as prepared as possible to tackle the epidemic. The lesson provides learners with real action steps to implement in order to provide an open and accepting environment that’s ready to potentially save lives. | BizLibrary |
| Preventing Substance Abuse in the Workplace (Employees) | Welcome to the “Preventing Substance Abuse in the Workplace (Employees)” course, which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This course consists of 12 lessons that will introduce the most common substances of concern, the risks they pose to employees and organizations, and the resources available to support prevention, intervention, and recovery. By the end of this course, you’ll be equipped to recognize warning signs, understand workplace policies, and contribute to a healthier, safer environment. | BizLibrary |
| Preventing Substance Abuse in the Workplace (Supervisors) | Welcome to the “Preventing Substance Abuse in the Workplace (Supervisors)” course, which covers what supervisors need to know to help prevent substance misuse and address it effectively. This course consists of 16 lessons that will introduce the most common substances of concern, the risks they pose to all employees and the organizations, and the resources available to support prevention, intervention, and recovery. This course contains four supervisor-only lessons that address the unique responsibilities that supervisors have to prevent substance misuse occurring at work. By the end of this course, supervisors will be equipped to recognize warning signs, understand workplace policies, and contribute to a healthier, safer environment. | BizLibrary |
| Preventing Substance Abuse: Alcohol | Welcome to the lesson, “Preventing Substance Abuse: Alcohol,” which addresses how alcohol use can affect workplace safety, performance, and relationships. This is the third of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. After watching, you’ll be able to better recognize the signs of problematic drinking and alcohol use disorder, understand how alcohol misuse impacts individuals and organizations, and know where employees can seek support. | BizLibrary |
| Preventing Substance Abuse: Anabolic Steroids | Welcome to the lesson, “Preventing Substance Abuse: Anabolic Steroids,” the ninth of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews how steroids are misused, their short- and long-term health consequences, and the risks they pose to mood, behavior, and workplace relationships. After watching, employees will know how to respond to concerns of misuse. | BizLibrary |
| Preventing Substance Abuse: Depressants | Welcome to the lesson, “Preventing Substance Abuse: Depressants,” the eighth of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews the types of substances that can be misused at work, including prescription sedatives and anti-anxiety medications, and the signs of misuse. After watching, you’ll recognize how depressants affect workplace performance and the risk that misuse can have on the workplace. | BizLibrary |
| Preventing Substance Abuse: Drug Testing | Welcome to the lesson, “Preventing Substance Abuse: Drug Testing,” the 11th of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews the purpose of drug testing, the types of testing methods, and what employees should expect from the process. After watching, you’ll understand how drug testing fits into workplace safety efforts and employee rights. | BizLibrary |
| Preventing Substance Abuse: Drug-Free Workplace Programs | Welcome to the “Preventing Substance Abuse: Drug-Free Workplace Programs” lesson intended to describe how a drug-free workplace program can help protect employees and the organization. This lesson is the 15th of 16 in the “Preventing Substance Abuse in the Workplace (Supervisors)” course, which covers everything supervisors need to know to help prevent substance misuse and address it effectively. In this lesson, viewers will learn about the benefits of drug-free workplace programs, as well as the five elements of an effective and comprehensive drug-free workplace program—the written policy, employee education, supervisor training, EAPs, and consistent drug testing procedures. | BizLibrary |
| Preventing Substance Abuse: Drug-Free Workplace Written Policies | Welcome to the “Preventing Substance Abuse: Drug-Free Workplace Written Policies” lesson that dives into why it’s necessary to put policies in writing so they can be effective in preventing substance misuse at work. This lesson is the final lesson of 16 in the “Preventing Substance Abuse in the Workplace (Supervisors)” course, which covers everything supervisors need to know about substance abuse and the workplace. This lesson specifies the importance of the written policy, its elements, and its benefits. | BizLibrary |
| Preventing Substance Abuse: Employee Assistance Programs | Welcome to the lesson, “Preventing Substance Abuse: Employee Assistance Programs,” the 12th lesson of the course, “Preventing Substance Abuse in the Workplace, ” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson explains what EAPs are, how they provide confidential help for employees, and the types of services available for substance use and other challenges. After watching, you’ll know how to access EAP resources and why they’re an important part of workplace wellness. | BizLibrary |
| Preventing Substance Abuse: Hallucinogens, Dissociatives, & Inhalants | Welcome to the lesson, “Preventing Substance Abuse: Hallucinogens, Dissociatives, & Inhalants,” the tenth of the course, “Preventing Substance Abuse in the Workplace.” This course covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews substances that alter perception, reality, and awareness. After watching, you’ll understand the dangers these substances pose to judgment and safety, and how misuse might show up in workplace behaviors. | BizLibrary |
| Preventing Substance Abuse: Marijuana | Welcome to the lesson, “Preventing Substance Abuse: Marijuana,” the fifth of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews how marijuana use can impact the workplace, especially for safety-sensitive jobs. It also covers the relevant laws to know, and how employees can contribute to a safer, healthier workplace. | BizLibrary |
| Preventing Substance Abuse: Opioids & Narcan | Welcome to the lesson, “Preventing Substance Abuse: Opioids & Narcan” the sixth of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews the types of opioids, the risks of misuse, and how to respond to a suspected overdose. This video also covers steps on how to administer the lifesaving medication naloxone (Narcan), dangers of prescription and illicit opioids, how opioid misuse can quickly lead to dependence, and the realities of the ongoing opioid crisis. After watching, you’ll understand the signs of opioid misuse, the role of Narcan in reversing overdoses, and why awareness is critical for workplace safety. | BizLibrary |
| Preventing Substance Abuse: Overview of High-Risk Substances | Welcome to the lesson, “Preventing Substance Abuse: Overview of High-Risk Substances,” which reviews the most common categories of substances that may be misused and how their harmful effects may show up in the workplace. This lesson is the first in the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. After watching, you’ll be able to identify different substance types and understand why they present risks to health, safety, and job performance. This lesson kicks off the course by laying the foundation for deeper dives into specific substances in later lessons. | BizLibrary |
| Preventing Substance Abuse: Responsibilities of Supervisors | Welcome to the “Preventing Substance Abuse: Responsibilities of Supervisors” lesson designed to explain the specific responsibilities that supervisors have in situations involving substance abuse. This lesson is 14th of 16 in the “Preventing Substance Abuse in the Workplace (Supervisors)” course, which covers what supervisors need to know to help prevent substance misuse and address it effectively. In this lesson, the viewer will learn what exactly supervisors are and are not responsible for in substance abuse situations. Other topics covered in this lesson include how to do determine if there is a crisis situation, how to address an employee about potential substance abuse, and the limitations of confidentiality. | BizLibrary |
| Preventing Substance Abuse: Smoking & Vaping | Welcome to the lesson, “Preventing Substance Abuse: Smoking & Vaping,” the fourth of the course, “Preventing Substance Abuse in the Workplace,” which covers what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson reviews the health risks of nicotine use through smoking and vaping, any relevant rules or laws on tobacco use, and how employees can contribute to a respectful workplace. | BizLibrary |
| Preventing Substance Abuse: Stimulants | Welcome to the lesson, “Preventing Substance Abuse: Stimulants,” the seventh of the course, “Preventing Substance Abuse in the Workplace,” which addresses what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. This lesson covers the types of stimulants that are commonly misused at work, the signs of misuse, and how to respond to a substance abuse concern. | BizLibrary |
| Preventing Substance Abuse: Substance Use Disorder in the Workplace | Welcome to the lesson, “Preventing Substance Abuse: Substance Use Disorder in the Workplace,” which explains what substance abuse disorder (SUD) is and how it can affect, employees, coworkers, and organizations. This is the second of the course, “Preventing Substance Abuse in the Workplace,” which addresses what everyone in the workplace needs to know to help prevent substance misuse and address it effectively. After watching, you’ll understand the signs and symptoms of SUD, the impact it can have on workplace safety and productivity, and the importance of addressing it early. | BizLibrary |
| Preventing Substance Abuse: Understanding Workplace Risks | Welcome to the “Preventing Substance Abuse: Understanding Workplace Risks” lesson intended to give a brief overview of the negative impact substance misuse can have on the workplace, as well as how supervisors can help prevent it. This lesson is the 13th of 16 in the “Preventing Substance Abuse in the Workplace (Supervisors)” course, which covers what supervisors need to know to help prevent substance misuse and address it effectively. This lesson defines workplace substance abuse and explains the negative effects it can have. After watching, managers and leaders will have a better understanding of the impact of substance abuse on the workplace so they can approach the issue with empathy, accountability, and professionalism. | BizLibrary |
| Reasonable Suspicion Drug Testing | Welcome to the “Reasonable Suspicion Drug Testing” video lesson created to educate employers on how to implement this type of drug testing. This lesson begins by defining reasonable suspicion testing and its importance in the workplace. Then, it goes on to explain the relationship between reasonable suspicion testing and a written drug-free workplace policy. The lesson informs learners on when reasonable suspicion tests should be administered and what to do once reasonable suspicion has been established. Ultimately, learners will feel more confident in their knowledge of reasonable suspicion testing. | BizLibrary |
| Serving Alcohol Safely and Responsibly | This lesson, “Serving Alcohol Safely and Responsibly,” breaks down what it means to serve alcoholic beverages safely, including how alcohol affects the body, how to recognize signs of intoxication, and how to prevent overserving guests. You’ll also learn practical strategies for handling difficult situations, checking IDs, and following general legal requirements that keep everyone safe. By the end, you’ll understand the serious responsibility that comes with serving alcohol and have the tools to make confident, responsible decisions every time. | BizLibrary |
| Substance Abuse Toolkit: Addiction | Welcome to the “Substance Abuse Toolkit: Addiction” video lesson meant to describe the severity of addiction, especially as it pertains to the workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer will learn the basics of what addiction is and the negative impact it has on people and organizations. Specifically, the viewer will learn the difference between illicit and prescription drug addiction, the signs of addiction, changes and complications related to addiction, and how to handle addiction at work. | BizLibrary |
| Substance Abuse Toolkit: Alcohol | Welcome to the “Substance Abuse Toolkit: Alcohol” video lesson intended to inform the viewer on the many risk factors that alcohol abuse brings to the workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer will learn about alcohol as an abused substance, the signs of alcohol abuse, and the adverse effects of alcohol abuse on workers and the workplace. | BizLibrary |
| Substance Abuse Toolkit: Anabolic Steroids | Welcome to the “Substance Abuse Toolkit: Anabolic Steroids” video lesson intended to show how abuse of anabolic steroids can put an entire organization at risk. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, viewers will learn what anabolic steroids are, their associated effects, and what to do about abuse in your workplace. | BizLibrary |
| Substance Abuse Toolkit: Commonly Abused Substances | Welcome to the “Substance Abuse Toolkit: Commonly Abused Substances” video lesson intended to inform the learner about the numerous types of substances that can be abused. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer learns the basics about abused substances as well as their associated effects of tolerance and withdrawal. The lesson also describes seven commonly abused substance categories: stimulants, depressants, opioids, hallucinogens, dissociatives, inhalants, and marijuana. | BizLibrary |
| Substance Abuse Toolkit: Depressants | Welcome to the “Substance Abuse Toolkit: Depressants” video lesson meant to explain how depressants can be harmful to the workplace when abused. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. The lesson first describes depressant drugs and the legitimate medical purposes they can serve. Then, viewers will learn risk factors of depressant abuse along with what to do about abuse at work. It’s important to keep in mind that even prescribed drugs can be abused. (Keywords: alcohol, barbiturates, benzodiazepines, Xanax, Ativan, Valium) | BizLibrary |
| Substance Abuse Toolkit: Drug Testing | Welcome to the “Substance Abuse Toolkit: Drug Testing” video lesson intended to provide a detailed explanation of the drug testing process. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, viewers will learn about laws regarding drug testing, why organizations conduct drug tests, how testing is done, the different types of drug tests, and other important information to keep in mind. Ultimately, the learner will have a better understanding of the drug testing process. (Keywords: SAMHSA, pre-employment, reasonable suspicion, post-accident, random drug tests, periodic drug tests, return-to-duty) | BizLibrary |
| Substance Abuse Toolkit: Drug-Free Workplace Program | Welcome to the “Substance Abuse Toolkit: Drug-Free Workplace Program” video lesson intended to describe how a drug-free workplace program can help protect employees and the organization. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, viewers will learn about the benefits of these program as well as the five elements of a comprehensive drug-free workplace program—the written policy, employee education, supervisor training, EAPs, and drug testing. | BizLibrary |
| Substance Abuse Toolkit: Drug-Free Workplace Written Policy | Welcome to the “Substance Abuse Toolkit: Drug-Free Workplace Written Policy” video lesson meant to describe how a written policy regarding workplace drug abuse can help keep organizations and employees on the same page. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. This lesson specifies the importance of the written policy, its elements, and its benefits. | BizLibrary |
| Substance Abuse Toolkit: Employee Assistance Programs (EAPs) | Welcome to the “Substance Abuse Toolkit: Employee Assistance Programs (EAPs)” video lesson meant to describe the integral role that EAPs can provide in helping workers struggling with substance abuse. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer will learn what EAPs are and how they work to help employees. | BizLibrary |
| Substance Abuse Toolkit: Hallucinogens, Dissociatives, and Inhalants | Welcome to the “Substance Abuse Toolkit: Hallucinogens, Dissociatives, and Inhalants” video lesson meant to describe these three drug categories that are less likely to be abused in the workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, viewers will learn about what hallucinogens, dissociatives, and inhalants are, their effects, and how they can impact the workplace if abused. (Keywords: LSD, MDMA, ecstasy, mushrooms, peyote, Ketamine, PCP, salvia, DXM, huffing, volatile solvents, aerosols, gases, nitrites) | BizLibrary |
| Substance Abuse Toolkit: Marijuana | Welcome to the “Substance Abuse Toolkit: Marijuana” video lesson intended to address the complex issue of marijuana use in the workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer will learn the facts about marijuana, such as legality and regulation; the effects and impacts of marijuana on the workplace; and how to properly handle marijuana abuse in a world where it continues to grow in popularity. Overall, the viewer will learn why it isn’t okay to be impaired on the job. | BizLibrary |
| Substance Abuse Toolkit: Nicotine, Smoking, and Vaping | Welcome to the “Substance Abuse Toolkit: Nicotine, Smoking, and Vaping” video lesson meant to inform viewers of the many concerns associated with smoking in and out of the workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. This lesson discusses the legality around smoking in the workplace, the costs of nicotine abuse, electronic cigarettes and vaping, and what to do about all kinds of nicotine abuse in the workplace. | BizLibrary |
| Substance Abuse Toolkit: Opioids | Welcome to the “Substance Abuse Toolkit: Opioids” video lesson meant to provide important information on how opioids can have a drastic effect on your workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer will learn what opioids are, including the three types of opioids; the associated health effects and potential impact on the workplace; and what steps to take if someone shows signs of opioid abuse at work | BizLibrary |
| Substance Abuse Toolkit: Stimulants | Welcome to the “Substance Abuse Toolkit: Stimulants” video lesson intended to show how stimulant abuse can put organizations and workers at risk. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. This lesson describes the stimulant category of drugs, the different types of stimulants, and how to handle abuse in the workplace. The viewer will also learn about the many associated signs and effects of stimulant abuse. (Keywords: amphetamines, Adderall, Ritalin, methamphetamine, cocaine) | BizLibrary |
| Substance Abuse Toolkit: Supervisor Responsibilities | Welcome to the “Substance Abuse Toolkit: Supervisor Responsibilities” video lesson designed to explain the specific responsibilities that supervisors have in situations involving substance abuse. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, the viewer will learn what exactly supervisors are and are not responsible for in substance abuse situations. Other topics covered in this lesson include how to do determine if there is a crisis situation, how to address an employee about potential substance abuse, and the limitations of confidentiality. | BizLibrary |
| Substance Abuse Toolkit: Workplace Substance Abuse | Welcome to the “Substance Abuse Toolkit: Workplace Substance Abuse” video lesson intended to give a brief overview of the dangers of substance abuse in the workplace. This lesson is part of the “Substance Abuse Toolkit,” which covers everything you need to know about substance abuse and the workplace. In this lesson, workplace substance abuse is defined before the viewer learns about the many costs of substance abuse on an organization. The lesson also describes the signs and symptoms of substance abuse along with what the learner can do if they encounter substance abuse in their workplace. Ultimately, the viewer will have a better understanding of the impact of substance abuse on the workplace. | BizLibrary |
| Substance Abuse: Prescribing Opioids Responsibly | This is a branching scene where a military physician is examining a patient with severe tendonitis in her shoulder. She asks for a fairly strong pain killer and the physician chooses how to proceed. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| The Effect of Legalized Marijuana on the Workplace | Welcome to “The Effect of Legalized Marijuana on the Workplace” intended to provide information on how to handle a workplace impacted by legalized marijuana. This lesson covers marijuana as a controlled substance, user effects on workplace performance, and how an employer can handle the legalization of marijuana. | BizLibrary |
| The Endless Cycle of Substance Abuse | We will learn the dangers of substance abuse in the workplace., We will learn the impact of working with someone inebriated. We will learn how companies can address this prevalent issue. Alcohol is the most widely used and abused substance in our country. 140 million Americans drink alcohol, 67.1 million are binge drinkers, and 16.6 million are heavy drinkers. Most job assignments involve being accurate and alert, require quick reflexes, and caring for the welfare of their coworkers. Employees that have substance abuse issues are less productive and are 70% more likely to injure themselves, use more sick days, or file a workman's compensation claim. | BizLibrary |
| Working Sober! (Part 1 of 4): Understanding Substance Abuse in the Workplace | Substance abuse in the workplace is a serious issue. This presentation helps employees understand the impact, effects, and costs of substance abuse in the workplace. | BizLibrary |
| Working Sober! (Part 2 of 4): Signs and Symptoms of Substance Abuse | This presentation covers the signs and symptoms of substance abuse in the workplace including the emotional, behavioral, physical signs as well as how to recognize them. | BizLibrary |
| Working Sober! (Part 3 of 4): Alcohol and Drug Basics | This presentation develops a basic understanding of the most common drugs in the workplace. | BizLibrary |
| Working Sober! (Part 4 of 4): Intervention and Getting Help with Workplace Substance Abuse Problems | This presentation provides information for getting help with drug and alcohol issues and interventions. It includes supervisors do's and don'ts in dealing with employee substance abuse issues. | BizLibrary |
| Working Sober! Substance Abuse in the Workplace | This part of the course provides a basic introduction to substance abuse in the workplace that applies to all employees that includes: understanding substance abuse, signs and symptoms of substance abuse, alcohol, and drug basics, and intervention and getting help. | BizLibrary |
Team building
| Course Name | Description | Partner |
|---|---|---|
| Assembling Cross-Functional Teams | Welcome to the "Assembling Cross-Functional Teams" video lesson intended to give viewers tips on putting together an effective and successful team that works together across departments, disciplines, or even companies. This lesson will teach learners the qualities to look for in potential team members, the importance of strong leadership, and what needs to be done at the onset of a project to ensure success. Ultimately, by following these tips, learners should feel more confident they’re assembling a strong team that will collaborate well. (Keyword: problem solving, leadership, project planning, teamwork, team facilitation, innovation, brainstorming, critical thinking) | BizLibrary |
| Build Teams That Thrive Together | Explore strategies for building effective teams. Understand team dynamics, foster collaboration, and create an environment where diverse talents can thrive and contribute to shared goals. | BizLibrary |
| Build Teams That Thrive Together: Align Around Shared Purpose | Uncover, align, and embed a meaningful “why” that energizes collaboration and decision-making. | BizLibrary |
| Build Teams That Thrive Together: Decode Your Team’s Dynamics | Decode interaction patterns, inclusion gaps, and emotional signals to reveal the hidden dynamics that drive or drain performance. | BizLibrary |
| Build Teams That Thrive Together: Establish Collaboration Rituals | Create small, consistent rituals that foster trust, alignment, and collaborative energy in your team. | BizLibrary |
| Cultivate Flexibility in Teams | Foster adaptability and flexibility within your team to navigate dynamic environments with confidence. This course provides strategies to help teams adjust to evolving priorities, embrace change, and remain effective in uncertain conditions. Learn how to create a culture of continuous learning and innovation that supports sustained success. | BizLibrary |
| Cultivate Flexibility in Teams: Protect What Matters, Flex the Rest | Agility isn’t about changing everything—it’s about knowing what to protect. Safeguard core priorities while adapting with confidence. | BizLibrary |
| Cultivate Flexibility in Teams: Reframe Chaos as a Creative Constraint | Chaos often triggers panic—but it can also spark creativity. Turn constraints into opportunities for innovation. | BizLibrary |
| Cultivate Flexibility in Teams: Show the Flex You Want to See | Flexibility isn’t taught—it’s modeled. Make your behavior visible to set the tone for team adaptability and change. | BizLibrary |
| Expert Insights: The Art of Accountability Conversations with Karin Hurt & David Dye | Welcome to the “The Art of Accountability Conversations with Karin Hurt and David Dye” Expert Insights course that is designed to help leaders build teams who are committed, honest, and responsible. This course is led by leadership experts and keynote speakers who want to help leaders develop more accountable teams. Throughout this experience, they will dive into effective strategies for leaders to deliver difficult feedback and set expectations, but also to help employees have tough conversations with their managers. Karin and David also cover how to approach challenging situations in a way that will minimize conflict and stress. After watching this course, learners will feel more equipped to start developing teams who hold themselves and each other accountable. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Lead Consensus: Unite Teams for Successful Outcomes | Master the art of building consensus within your team and organization. Gain insights into collaborative decision-making, navigating differing opinions, and achieving unified support for initiatives. | BizLibrary |
| Lead Now: Team Building | Team Building is about helping individuals collaborate effectively to achieve common goals. As a leader, you set the direction, clarify roles, and foster an inclusive culture that leverages each team member's unique strengths. This module draws inspiration from nature’s collaborative partnerships, like baboons and impalas, showing how differences can drive powerful synergies. Learn from the legendary Pat Summitt, whose belief in her players led them to extraordinary success, and discover how to create a motivated, purpose-driven team that thrives together. Great teams achieve extraordinary results. Start building yours today by leading with clarity, purpose, and a deep belief in your people! | BizLibrary |
| Leadership and Building an Effective Team | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. It comprises six video lessons that explain strategies for assembling a productive and diverse team of leaders, methods for leading them, and what causes them to fail. After viewing this course, the learner will understand the importance of the leadership team for the success of the organization as a whole. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Leadership and Building an Effective Team (Part 1 of 6): Strategies for Building Leadership Teams | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. This video lesson, "Strategies for Building Leadership Teams," is the first of six. From it, the viewer will learn about how to intentionally develop a team of leaders and what to keep in mind when choosing members. Also, if you want a great team, you have to be someone who is great to work for. | BizLibrary |
| Leadership and Building an Effective Team (Part 2 of 6): What to Consider When Building Teams | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. This video lesson, "What to Consider When Building Teams," is the second of six. It describes the different kinds of leadership teams and how you decide who is included on the team. | BizLibrary |
| Leadership and Building an Effective Team (Part 3 of 6): Traits of a Great Leadership Team | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. This video lesson, "Traits of a Great Leadership Team," is the third of six. From it, the viewer will learn the personal qualities that make a leadership team effective. For example, a leadership team should have people with a mix of personality types and a drive to succeed. | BizLibrary |
| Leadership and Building an Effective Team (Part 4 of 6): How to Lead a Leadership Team | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. This video lesson, "How to Lead a Leadership Team," is the fourth in a series of six. From it, the learner will understand characteristics of top leaders and how to keep them happy and engaged. | BizLibrary |
| Leadership and Building an Effective Team (Part 5 of 6): Upgrading your Leadership Team | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. This video lesson, "Upgrading Your Leadership Team," is the fifth of six. It describes the necessity of maintaining high standards for top leaders and the various roles that they have to play. For example, members of the leadership team need to be subject matter experts, strong team members, spokespeople, and role models for the rest of the organization. | BizLibrary |
| Leadership and Building an Effective Team (Part 6 of 6): Why Leadership Teams Fail | Welcome to the "Leadership and Building an Effective Team" video course meant to teach you how to form an effective leadership team. This video lesson, "Why Leadership Teams Fail," is the final in a video course of six. From it, the viewer will learn the common causes of failure with leadership teams. These causes include lack of team culture, passive aggression, and groupthink. By knowing the common causes, the viewer will be able to prevent them and ensure their team’s success. | BizLibrary |
| Leading Teams Crash Course | Welcome to the “Leading Teams Crash Course,” which is meant to help you know how lead others effectively so your team can achieve its goals. This course comprises six lessons that cover first steps leaders should take, how to communicate together and handle meetings, and methods for achieving team goals. From facilitating meetings to providing coaching and feedback, there’s a lot that team leaders need to be able to do well. So, throughout these lessons, you’ll learn about ways you can be a better leader, as well as how you can empower your employees to become stronger workers. By completing this course, you’ll understand how to lead your team so it contributes to overarching organizational goals. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Leading Teams Crash Course: Achieving Team Goals | Welcome to the “Leading Teams Crash Course: Achieving Team Goals” video lesson meant to explain what you can do as a leader to help your team accomplish great things. This lesson is the final of six in the “Leading Teams Crash Course,” which is meant to help you know how to lead others effectively so your team can achieve its goals. In this lesson, you’ll learn key steps leaders can take to orient their team in the right direction and empower them to do their work well. From thinking strategically to creating a learning mindset, there’s a lot that leaders can do to help their teams be the best they can be! | BizLibrary |
| Leading Teams Crash Course: Coaching and Feedback | Welcome to the “Leading Teams Crash Course: Coaching and Feedback” video lesson intended to convey the importance of coaching and feedback when it comes to improving team performance. This lesson is the fifth of six in the “Leading Teams Crash Course,” which is meant to help you know how to lead others effectively so your team can achieve its goals. First, this lesson describes the basic coaching process and how you need to adjust your coaching style based on the individual’s needs. Then, it covers how to give useful positive and negative feedback for your employees. | BizLibrary |
| Leading Teams Crash Course: Communication | Welcome to the “Leading Teams Crash Course: Communication” video lesson intended to cover how to streamline communication on teams. This lesson is the third of six in the “Leading Teams Crash Course,” which is meant to help you know how to lead others effectively so your team can achieve its goals. From this lesson, you’ll become familiar with strategies you can implement to ensure everyone is contributing in team discussions and that the entire team has the information it needs. | BizLibrary |
| Leading Teams Crash Course: First Steps | Welcome to the “Leading Teams Crash Course: First Steps” video lesson intended to explain how to start your team off on the right foot. This lesson is the first of six in the “Leading Teams Crash Course,” which is meant to help you know how to lead others effectively so your team can achieve its goals. From this lesson, you’ll learn about how to do things like establish credibility as a leader and develop strong working relationships on your team. | BizLibrary |
| Leading Teams Crash Course: Keys to Leadership | Welcome to the “Leading Teams Crash Course: Keys to Leadership” video lesson meant to explain how leaders can be successful by being competent, rational, honest, and concerned about their team members. This lesson is the second of six in the “Leading Teams Crash Course,” which is meant to help you know how to lead others effectively so the team can achieve its goals. By learning about what these four leadership keys are and how you can embody them, you can become a better leader to your team. | BizLibrary |
| Leading Teams Crash Course: Team Meetings | Welcome to the “Leading Teams Crash Course: Team Meetings” video lesson meant to explain how to optimize team meetings by keeping in mind six key elements. This lesson is the fourth of six in the “Leading Teams Crash Course,” which is meant to help you know how to lead others effectively so your team can achieve its goals. From nailing down the logistics to knowing how to maintain efficiency, there’s a lot you need to consider when hosting and facilitating team meetings. By watching this lesson, you’ll learn how to ensure your meetings are always as productive as possible. | BizLibrary |
| Learning Leadership - Developing the Team | How do you develop a winning team? It goes beyond an abstract commitment to teamwork, and further than scheduling team-building activities. Team-building starts at the top. Strong leaders intentionally foster a team environment. In this leadership course, we will further dive into how you as a leader, can develop a strong team! | BizLibrary |
| Managing Employees: Building a Team | This is a branching scene that takes place in a hospital conference room. A supervisor is creating a team to work on a new project. She is faced with a few challenges and needs to make a decision on how to move forward. WILL live-action video cinematic scenarios include both linear and branching models. The linear scenarios each portray a thought-provoking situation. The branching scenarios are interactive and have decision points that affect the outcome of the story. | BizLibrary |
| Overcoming Cross-Functional Obstacles | Welcome to the "Overcoming Cross-Functional Obstacles" video lesson intended to give viewers solutions for common problems they may encounter when working on teams with members from different disciplines, departments, or even businesses. This lesson’s advice centers on how to increase understanding in teams to reduce mistrust or misaligned priorities, as well as how to eliminate learning obstacles that prevent effective communication. Ultimately, viewers should have viable ways of tackling and solving issues that may creep into their project teams so they can stay on track and achieve success. (Keyword: problem solving, leadership, project planning, team facilitation, innovation, brainstorming, critical thinking) | BizLibrary |
| Scaling Culture: Operating as a Team | Good sports teams operate better than most companies. They're hard to get on, and they're hard to stay on. They expect their players to train constantly, sharpen their skills, and turn in a peak performance every time. They build robust systems of communication and accountability. They always challenge and support the players to bring out their best. The experience of being on a top team is life changing. Ultimately, it only works if the team works together. They have to put the team's success ahead of their own desire to shine or dominate others. They must be unified in their purpose. Now, think about your own team. Are the internal standards high, and are team members held accountable? Do people love being on the team? If you can't say yes, you need to do some work. Your organization should be like a professional sports team—something many people want but that only a select few can enjoy. ● Would you describe your team as high performing and resilient? ● Does your team perform at the same level, whether or not the leader is present? ● Does your team lean on each other to solve their biggest challenges? ● Do the individuals on your team always put the group's goals before their personal goals? Leaders should ask themselves those questions consistently. Module 5 is a framework designed to show you exactly: ● Innovative tactics to elevate the team ● How to drive autonomy within your team ● Best practices to get the most out of meetings ● The most important meeting a leader can implement - a daily huddle ● How to run effective operational meetings ● The value of implementing internal peer groups ● How to exit a team member ● How to scale “Operating as a Team” | BizLibrary |
| Strengthen Team Endurance | Guide your team to maintain stability and focus during challenging times. This course focuses on cultivating resilience at the team level by addressing uncertainty, overcoming setbacks, and ensuring sustainable performance while navigating disruption. | BizLibrary |
| Strengthen Team Endurance: Build Routines That Restore Energy | Resilience isn’t about enduring chaos—it’s about protecting energy. Design routines that restore focus, prevent burnout, and sustain team momentum. | BizLibrary |
| Strengthen Team Endurance: Create Calm During Chaos | When chaos hits, teams don’t need you to move faster—they need an anchor. Create stability and focus amid uncertainty. | BizLibrary |
| Strengthen Team Endurance: Lead with Hope and Honesty | Honesty and belief work together to keep people grounded, motivated, and committed under pressure. | BizLibrary |
| Team Building Crash Course | Welcome to the “Team Building Crash Course”! This video course describes how leaders should build and develop their team to ensure it is successful. It covers the different types of teams, how to choose the right people for the job, and steps to help the team reach its full potential. Plus, it explains the stages of team development and how to help your team progress through them. Because leaders play a significant role in the success or failure of the team, it’s important to get it right from day one. After completing this course, leaders will understand how they can encourage their team members to work productively together to achieve their shared goals. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Team Building Crash Course: Picking the Right People | Welcome to “Team Building Crash Course: Picking the Right People,” a video lesson meant to help you choose the best team members for your team. This lesson is the third of five in the “Team Building Crash Course,” which describes how leaders should build and develop their team to ensure it is successful. Although you want to have a diversity of skillsets and backgrounds represented on your team, there are many qualities you want all of your team members to possess. So, from this lesson, you’ll learn about what makes an individual an asset on any team. | BizLibrary |
| Team Building Crash Course: Setting Your Team up for Success | Welcome to “Team Building Crash Course: Setting Your Team up for Success,” a video lesson meant to help leaders understand their role in forming their team effectively. This lesson is the first of five in the “Team Building Crash Course,” which describes how leaders should build and develop their team to ensure it is successful. In this lesson, viewers will learn how to build their team with steps ranging from recruiting a diverse group of people to providing management support. | BizLibrary |
| Team Building Crash Course: Stages of Team Development | Welcome to “Team Building Crash Course: Stages of Team Development,” a video lesson meant to explain the stages of team development and how to progress through them effectively. This lesson is the final of five in the “Team Building Crash Course,” which describes how leaders should build and develop their team to ensure it is successful. From forming to adjourning in the Tuckman model, teams can move through many different stages. And, this lesson covers several more optional stages, such as informing and high performing, that your team can experience. While not every stage is necessary, it’s helpful to understand them all. Then, you’ll be able to recognize and progress through them to help your team reach its full potential. | BizLibrary |
| Team Building Crash Course: Understanding Types of Teams | Welcome to “Team Building Crash Course: Understanding Types of Teams,” a video lesson intended to explain several types of teams you may encounter at work. This lesson is the second of five in the “Team Building Crash Course,” which describes how leaders should build and develop their team to ensure it is successful. From this lesson, viewers will learn about teams such as the natural work team and quality circle, as well as different examples of project teams. By understanding the types of teams out there, leaders can better choose the type of team they will form based on things like the team’s purpose and who will be on it. | BizLibrary |
| Team Building Crash Course: What Makes a Team Successful? | Welcome to the “Team Building Crash Course: What Makes a Team Successful?” video lesson intended to help you bring your team to the next level and achieve its goals. This lesson is the fourth of five in the “Team Building Crash Course,” which describes how leaders should build and develop their team to ensure it is successful. In this lesson, leaders will learn about what teams should aspire to embody. And, if their team is falling short in some way, there are tips to help the leader develop their team to become more effective. | BizLibrary |
| Team Facilitation Skills: Meeting Guidelines | Welcome to the "Team Facilitation Skills: Meeting Guidelines" video course meant to explain how to facilitate productive team meetings by communicating well, addressing dysfunctional behavior, and handling conflict efficiently. This course comprises five video lessons that cover topics including facilitator intervention skills, tips for forming effective teams, and how to recognize dysfunctional team members. This installment of the "Team Facilitation Skills" series provides vital information on team formation and facilitation for the success of the team. After viewing this course, viewers will be able to handle conflict, recognize dysfunctional behavior, and communicate clearly for the advancement of the team. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Team Facilitation Skills: Meeting Guidelines (Part 1 of 5): Effective Team Communication | Welcome to the "Effective Team Communication: video lesson meant to provide tips for improving communication among team members to increase productivity and reduce conflict. This lesson is the first of five in the "Team Facilitation Skills: Meeting Guidelines" video course, which is meant to explain how to facilitate productive team meetings by communicating well, addressing dysfunctional behavior, and handling conflict efficiently. Because the team is a unique work environment, it is important to know the ways to communicate most effectively with team members -- and this lesson will help learners do just that. | BizLibrary |
| Team Facilitation Skills: Meeting Guidelines (Part 2 of 5): Dysfunctional Team Members | Welcome to the "Dysfunctional Team Members" video lesson meant to explain how to identify dysfunctional team members so you will know where to focus your intervention efforts. This lesson is the second of five in the "Team Facilitation Skills: Meeting Guidelines" video course, which is meant to explain how to facilitate productive team meetings by communicating well, addressing dysfunctional behavior, and handling conflict efficiently. By being able to recognize common dysfunctional team members, learners will be able to get the team back on track and to become high-performing. | BizLibrary |
| Team Facilitation Skills: Meeting Guidelines (Part 3 of 5): Facilitator Intervention Skills | Welcome to the "Facilitator Intervention Skills" video lesson meant to teach learners tips for discerning when to address issues and the four-step intervention process. This lesson is the third of five in the "Team Facilitation Skills: Meeting Guidelines" video course, which is meant to explain how to facilitate productive team meetings by communicating well, addressing dysfunctional behavior, and handling conflict efficiently. With the steps from this video lesson, learners will know when to briefly intervene, create a teaching moment, and get the team back to work. | BizLibrary |
| Team Facilitation Skills: Meeting Guidelines (Part 4 of 5): Handling Team Conflict | Welcome to the "Handling Team Conflict" video lesson meant to teach learners the value of disagreements in high-performing teams and steps for addressing team conflict in a productive way. This video lesson is the fourth of five in the "Team Facilitation Skills: Meeting Guidelines" video course, which is meant to explain how to facilitate productive team meetings by communicating well, addressing dysfunctional behavior, and handling conflict efficiently. Because team conflicts can negatively affect the entire team’s performance, this lesson explains how to the address patterns of dysfunctional behavior in a rational and productive manner. | BizLibrary |
| Team Facilitation Skills: Meeting Guidelines (Part 5 of 5): Tips for Forming Effective Teams | Welcome to the "Tips for Forming Effective Teams" video lesson meant to provide examples of pitfalls to avoid and methods for building a high-performing team. This video lesson is the final of five in the "Team Facilitation Skills: Meeting Guidelines" video course, which is meant to explain how to facilitate productive team meetings by communicating well, addressing dysfunctional behavior, and handling conflict efficiently. After completing this lesson, learners will understand what it takes to develop strong, effective teams destined for success. | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 7 of 8): Documenting Meetings with Minutes | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "Documenting Meetings with Minutes," is the seventh of eight. It describes tips for composing useful meeting minutes. Check out the handout in the student materials for a list of items typically contained in meeting minutes. | BizLibrary |
| The Art of Accountability Conversations: Building a Reputation as an Accountable Leader | Welcome to the “The Art of Accountability Conversations: Building a Reputation as an Accountable Leader” lesson that stresses the importance of prioritizing accountability on your team and wraps up this engaging course to develop accountable teams. This lesson is the last of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. This lesson includes a story from Karin that illustrates what it really means to be an accountable leader, not just for their teams but for themselves as well. It also covers what happens if you let your accountability slip and wraps up the course with key takeaways so learners can start developing accountable teams today. | BizLibrary |
| The Art of Accountability Conversations: Dealing with Challenging Situations | Welcome to the “The Art of Accountability Conversations: Dealing with Challenging Situations” lesson that dives into an effective way leaders can conduct accountability conversations that are happening more than once. This lesson is the fifth of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. After viewing, learners will learn how to incorporate the ART method along with the INSPIRE method to help the employee commit to and follow through on their responsibilities. | BizLibrary |
| The Art of Accountability Conversations: Introduction | Welcome to the “The Art of Accountability Conversations: Introduction” lesson that kicks off this exciting course. This lesson is the first of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. After viewing, learners will have a clear understanding of what they’ll learn in this course and be motivated to start building more accountable teams today. | BizLibrary |
| The Art of Accountability Conversations: The INSPIRE Method | Welcome to the “The Art of Accountability Conversations: The INSPIRE Method” lesson that teaches an effective strategy to have meaningful accountability conversations. This lesson is the fourth of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. After viewing, learners will know how to conduct a challenging accountability conversation using the INSPIRE method. | BizLibrary |
| The Art of Accountability Conversations: The Number One Strategy | Welcome to the “The Art of Accountability Conversations: The Number One Strategy” lesson that covers a popular strategy for delivering feedback and why it isn’t very effective. This lesson is the second of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. In this lesson, learners will hear from Karin and David about why the “Diaper Genie™ method” for giving feedback isn’t the best way to deliver criticism, and what to do instead. | BizLibrary |
| The Art of Accountability Conversations: When You’re Not in Charge | Welcome to the “The Art of Accountability Conversations: When You’re Not in Charge” lesson that covers how to have challenging conversations with your manager. This lesson is the sixth of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. After viewing, learners will feel more prepared to give their boss feedback in a collaborative way. | BizLibrary |
| The Art of Accountability Conversations: Why Accountability Conversations Fail | Welcome to the “The Art of Accountability Conversations: Why Accountability Conversations Fail” lesson that features stories from Karin and David that illustrate how easily miscommunication can happen. This lesson is the third of seven lessons in the “Expert Insights: The Art of Accountability Conversations with Karin Hurt and David Dye” course, designed to help leaders build teams who are committed, honest, and responsible. After viewing, learners will know how and why they need to start doing a “check for understanding” to reduce the need for accountability conversations in the first place. | BizLibrary |
| Thirty Minute Mentors: Former Ticketmaster CEO Charles Conn | Charles Conn was the founding CEO of Ticketmaster-Citysearch, a pioneering internet company whose portfolio included Match.com and Evite and is known today as Ticketmaster. Charles joins Adam to share his journey and his best lessons and advice. Charles and Adam discuss a wide range of topics, including personal and professional development, leadership, managing in times of uncertainty, building winning teams and cultures, managing failure, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Hockey Hall of Famer Chris Pronger | One of the greatest hockey players of all time and a member of the Hockey Hall of Fame, Chris Pronger was a six-time all-star, two-time Olympic Gold Medalist, an NHL MVP, and a Stanley Cup champion. Chris joins Adam to share his journey and his best lessons learned along the way. Chris and Adam discuss a wide range of topics: leadership, teamwork, motivation, mental toughness, mentorship, entrepreneurship, culture, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Monumental Sports Founder and CEO Ted Leonsis | Ted Leonsis is the founder and CEO of Monumental Sports, which owns and operates five professional sports teams, including the Washington Wizards, Capitals, and Mystics. Previously a senior executive at AOL, Ted is also the co-founder of the venture capital firm Revolution Growth. Ted joins Adam to share his journey and his best lessons and advice. Ted and Adam discuss entrepreneurship, leadership, mentorship, personal and professional development, the human and business sides of sports, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Thirty Minute Mentors: Orangetheory Co-Founder and CEO Dave Long | The leader of one of the most successful brands in the world of fitness, Dave Long is the co-founder and CEO of Orangetheory, with more than 1,500 studios across 24 countries. Dave joins Adam to share his journey and best lessons learned along the way. Dave and Adam discuss a wide range of topics: entrepreneurship, leadership, branding, hiring, pushing your comfort zone, and much more. Please note that this lesson, along with all Thirty Minute Mentor content, is audio-only. | BizLibrary |
| Unite Teams for Successful Outcomes: Facilitate Alignment in Real Time | Alignment happens when leaders guide discussions, surface dissent, and secure real-time agreement that sticks. | BizLibrary |
| Unite Teams for Successful Outcomes: Lock in Commitment to Move Forward | Teams need leaders who can turn alignment into visible follow-through that drive action and accountability. | BizLibrary |
| Unite Teams for Successful Outcomes: Unpack the Myths of Consensus | Challenge myths, embrace healthy dissent, and drive faster, bolder decisions. | BizLibrary |
| Would I Inspire Me? | The 'Would I Inspire Me?' video program gives viewers practical ways to make work life more meaningful, productive, and rewarding for themselves and their team. This content is also translated in Spanish, German, and French. | BizLibrary |
Teamwork and collaboration
| Course Name | Description | Partner |
|---|---|---|
| 10 Habits of Great Collaborators | Make collaboration a standard operating procedure on your team by emulating habits of highly skilled collaborators. | BizLibrary |
| 10 Habits of Great Collaborators: Be a Collaboration Magnet | Learn the Collaboration Construct – a model for acting in a way that people are drawn to you as a collaborator. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Adapting to What’s Needed | Learn the MVC Habit, a powerful way to maximize the adaptability and flexibility you bring to a collaboration. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Being an Idea-Accelerator | Learn three methods for fueling a true spirit of collaboration. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Breaking Down Silos | Learn the De-Silo Set, a set of actions proven to break down silos and encourage collaboration. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Compromising Well | Help learners understand the 5 Principles of Compromise. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Emboldening Others to Take More Risk | Learn the Risk-Taking Roundtable, strategies for emboldening people to take more risks. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Fostering Interdependence | Learn the Four Links of Interdependency – ways to intentionally forge feelings of fierce commitment and collaboration between team members. | BizLibrary |
| 10 Habits of Great Collaborators: Collaborate Better by Seeking Win-Win Interactions | Learn the Giving Tree habit: what to give, give up, and what’s a given in creating win-win interactions. | BizLibrary |
| 10 Habits of Great Collaborators: Conclusion: Build the Habits of Collaboration | Intended to help close out the course successfully. | BizLibrary |
| 10 Habits of Great Collaborators: Excel at Hybrid Collaboration | Learn the When-Where-What Graph to coordinate hybrid collaboration. | BizLibrary |
| 10 Habits of Great Collaborators: Excel at Virtual Collaboration | Learn the Virtual Collaboration Venn Diagram, a visual model that details the three components of effective virtual collaboration. | BizLibrary |
| 10 Habits of Great Collaborators: Introduction: Better Collaboration through Habit Formation | Collaboration doesn’t have to be elusive, it can be learned and operationalized by emulating the top habits of proven, effective collaborators. | BizLibrary |
| 4 Strategies for Building Collaboration | This program covers the growing importance of collaboration as a workplace skill. Pooling ideas and team-based projects result in higher-performing workplaces. Effective collaboration however requires understanding of people’s different work and communication styles, and the willingness to suspend judgement and let go of stubborn beliefs. Peter Quarry outlines ways collaboration can be “killed” and how it can be designed for improved outcomes. | BizLibrary |
| Collaborate Across Boundaries: Balance Depth and Breadth to Build Versatile Talent | Map your team's talents to uncover hidden skills and unlock better collaboration. | BizLibrary |
| Collaborate Across Boundaries: Break Silos and Encourage Cross-Disciplinary Thinking | Break down silos and unlock solutions through cross-team insight and shadowing. | BizLibrary |
| Collaborate Across Boundaries: Build a T-Shaped Team Culture | Create a culture where learning, collaboration, and curiosity thrive. | BizLibrary |
| Collaborate Across Boundaries: Build Versatile Teams | Strengthen cross-functional collaboration to drive innovation. Build T-shaped teams that combine deep expertise with broad knowledge for maximum adaptability. Learn how to break silos, foster diverse thinking, and create high-performing teams ready for the future. | BizLibrary |
| Collaborate Across Boundaries: Create Opportunities for Cross-Training | Swap skills to build trust, collaboration, and a more agile team. | BizLibrary |
| Collaborate Across Boundaries: Embrace T-Shaped People and Their Role in Future Talent | Discover why T-shaped people are the future, and how to identify your own strengths to stand out. | BizLibrary |
| Collaborate Across Boundaries: Foster Collaboration to Unlock Innovation | Bring bold minds together to solve your toughest challenges. | BizLibrary |
| Collaborate Across Boundaries: Harness Curiosity to Better Collaborate | Use curiosity to fuel innovation through fresh perspectives and questions. | BizLibrary |
| Collaborate Across Boundaries: Maximize the ROI of Versatility in Teams | T-shaped teams are a smart investment, learn how to measure the ROI. | BizLibrary |
| Collaborate Across Boundaries: Overcome Resistance to Broadening Team Skills | Turn skill-building into a career advantage and embrace growth. | BizLibrary |
| Collaborate Across Boundaries: Recognize and Reward T-Shaped Talent | Recognition fuels innovation. Celebrate T-shaped thinkers to build morale. | BizLibrary |
| Coordinating With Others | Welcome to the "Coordinating With Others" series of video lessons meant to prepare each learner to coordinate with others effectively and fairly. This course comprises four video lessons and first provides some habits of bad coordinators before diving into the best qualities and methods of coordinating others. The viewer will also learn the proper way to prepare for coordinating a project and how to exert control through various methods. By the end of this series, each viewer will be fully versed in what it takes to exert control in different kinds of projects as an effective coordinator. | BizLibrary |
| Coordinating With Others (Part 1 of 4): Coordinating Gone Wrong! | Welcome to the "Coordinating With Others" series of video lessons meant to prepare each learner to coordinate with others effectively and fairly. This video lesson, "Coordinating Gone Wrong," is the first of four. In this lesson, the viewer will learn how to NOT coordinate with others. Some mistakes coordinators often make include keeping people out of the loop and involving others superficially. By knowing these common habits of bad coordinators, each viewer will be especially conscious of how they interact with others. | BizLibrary |
| Coordinating With Others (Part 2 of 4): Traits of an Effective Coordinator | Welcome to the "Coordinating With Others" series of video lessons meant to prepare each learner to coordinate with others effectively and fairly. This video lesson, "Traits of an Effective Coordinator," is the second of four. From this lesson, the learner will see just how complex the role of coordinator is. Among the many responsibilities, a good coordinator must be assertive but flexible, as well as a problem-solver and a facilitator. After this lesson, the viewer will have some insight into the multifaceted role of the coordinator and be ready to tackle the next video on preparing to coordinate a project. | BizLibrary |
| Coordinating With Others (Part 3 of 4): Preparing to Coordinate a Project | Welcome to the "Coordinating With Others" series of video lessons meant to prepare each learner to coordinate with others effectively and fairly. This video lesson, "Preparing to Coordinate a Project," is the third in a series of four. In this lesson, the learner will understand the major steps to preparing for coordinating a project: knowing your goal and your resources. It is imperative that the coordinator gets to know each individual member of the team so that they know how best to coordinate with them. Once the learner has a handle on the preparation process, they will be ready for the final lesson on exerting control. | BizLibrary |
| Coordinating With Others (Part 4 of 4): How Coordinators Exert Control | Welcome to the "Coordinating With Others" series of video lessons meant to prepare each learner to coordinate with others effectively and fairly. This video, "How Coordinators Exert Control," is the final lesson in a series of four. From this lesson, the learner will receive a few methods for deriving authority to exert control effectively. These methods include administrative controls, delegation, and performance standards. On completing this video, the learner will understand how to exert control as a coordinator in different kinds of work situations. This lesson concludes the "Coordinating with Others" series. | BizLibrary |
| Cutting Edge Success at Work: Contribute to the Team | This is part of the "Cutting Edge Success at Work" series, the "Contribute to the Team" session. In this video, you will learn how to speak at meetings, volunteer help, and collaborate with others. This lesson was updated in 2019. | BizLibrary |
| Dealing with an Incompetent Manager | It is tempting when things continually go wrong to blame an incompetent manager. Peter Quarry, psychology expert, suggests first doing a reality check with someone independent (it might be a personality clash causing the problem). Try clearly communicating your needs to the manager while negotiating outcomes. Be flexible and share coping strategies with others. If you can no longer cope, it may be time to leave that team. | BizLibrary |
| Decision-Making: Groups | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This course comprises nine video lessons and explains group dynamics, offers tips on how to make decisions efficiently and fairly, and warns against common mistakes. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Decision-Making: Groups (Part 1 of 9): Dynamics of Group Decision-Making | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Dynamics of Group Decision-Making," is the first of nine. In this lesson, viewers learn the pros and cons of group decision-making and the most common types of decisions. | BizLibrary |
| Decision-Making: Groups (Part 2 of 9): Preventing Groupthink | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Preventing Groupthink," is the second of nine. In this lesson, learners will discover the definition and repercussions of groupthink, a common downfall for groups tasked with making a decision. This lesson also covers common indicators of groupthink and helpful tips for avoiding groupthink. | BizLibrary |
| Decision-Making: Groups (Part 3 of 9): Prioritizing Your Alternatives | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Prioritizing Your Alternatives," is the third of nine. In this lesson, viewers will learn about various ranking methods that make it easier to prioritize issues, a crucial step in the group decision-making process. | BizLibrary |
| Decision-Making: Groups (Part 4 of 6): Using Voting Techniques | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Using Voting Techniques,"; is the fourth of nine. In this lesson, learners will hear about several voting methods that can be used to make a decision as a group. They will also discover when these methods are most effective, depending on the size of the group and the complexity of the issue(s). | BizLibrary |
| Decision-Making: Groups (Part 5 of 9): Using the Nominal Group Technique | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Using the Nominal Group Technique," is the fifth in a series of nine. In this lesson, the viewer learns the relative merits and drawbacks of the Nominal Group Technique (NGT), where individual members do some of the team’s work alone or in small sub-groups. Because of NGT’s unique approach, this lesson explains that the technique might not be the right fit for every group’s dynamic. Then, the lesson describes the step-by-step process of implementing the technique. | BizLibrary |
| Decision-Making: Groups (Part 6 of 9): Using a Decision Matrix | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Using a Decision Matrix," is the sixth of nine. From this lesson, the learner gains a sense of the variety of uses and kinds of decision matrices, and there are also helpful tips for methods of constructing a matrix. Some of the different kinds of matrix discussed are the priority matrix, impact-changeability matrix, and the need-feasibility matrix. | BizLibrary |
| Decision-Making: Groups (Part 7 of 9): Using a Decision Tree | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Using a Decision Tree," is the seventh of nine. Here, the viewer will learn about when to use decision trees, how to create them, and their benefits. Decision trees provide a visual representation of every potential option and outcome and help you have an in-depth knowledge of what you’re analyzing. | BizLibrary |
| Decision-Making: Groups (Part 8 of 9): Other Decision Tools | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Other Decision Tools," is the eighth in a series of nine. In this lesson, three major decision-making tools are described: the DECIDE concept, PEARL Model and the Delphi Method. These are supplemented by descriptions of the process and many benefits of each tool. The lesson concludes with a discussion of a couple other lesser-known tools to help the viewer navigate the decision-making process. | BizLibrary |
| Decision-Making: Groups (Part 9 of 9): Avoiding Mistakes in Decision-Making | Welcome to the "Decision-Making: Groups" series of video lessons, which provides tools for successfully making high-impact decisions as a group. This video lesson, "Avoiding Mistakes in Decision-Making," is the last of nine. In this lesson, you will learn about pitfalls groups often experience when trying to make a meaningful decision, as well as ways to avoid those mistakes. | BizLibrary |
| Essential to the Team | We will explore how awareness is the key to change. We will observe the traits of an effective team player and manager. We will learn how to resolve conflicts. It is one thing to call a group of individuals a team. It is another thing for that group of individuals to actually function as a true team. Teamwork is the concept of people working together cooperatively. As a team player or manager, it is beneficial to learn about effective communication, conflict resolution, and how everyone benefits from respect, support, and appreciation. It is also important to separate myths from facts about teamwork. Included are constructive ways to welcome a newcomer to your organization. | BizLibrary |
| Expert Insights: Managing Up with Mary Abbajay | Welcome to “Expert Insights: Managing Up with Mary Abbajay,” a video course created to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. Presented by Mary Abbajay, author of Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss, this course comprises 14 lessons and is part of our Expert Insights series. To start, this course explains why managing up matters and outlines how to close the gap between your style and your boss’ style. You’ll also learn how to work with your boss’s energy rather than against it based on whether they’re an introvert or an extrovert. Plus, you’ll discover key strategies for managing up with a variety of bosses, including micromanagers, workaholics, harmonizers, evaluators, and more. Finally, this course offers tips for managing up in a virtual or hybrid environment and describes how to conduct a conversation in which you discover your boss’s preferences, priorities, and pet peeves. In the end, you should feel confident in your ability to manage up with any boss, no matter their habits and characteristics! To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1.25 PDU for the Project Management Institute (PMI). | BizLibrary |
| HEAL for Collaboration | Heal for Collaboration is an ideal video for teams to ensure productive open relationships. In any workplace there is the potential for disagreement, conflict and misunderstandings. Finding efficient ways of working, building a fair and inclusive culture, creating opportunities for learning and growing — these all depend on positive relationships and successful collaboration. In this video psychologist Eve Ash explains a powerful way to HEAL team relationships, appreciate diversity and improve collaboration. | BizLibrary |
| How to Be a Better Teammate | Welcome to “How to Be a Better Teammate,” a video lesson intended to help you build the skills to become a more effective part of a team. From this lesson, you’ll learn interpersonal elements that you can focus on to foster trust and strong dynamics on your team. From character to commitment, there’s a lot to keep in mind! Plus, you’ll learn about personal ways you can become a better teammate through a focus on both internal and external self-awareness. | BizLibrary |
| Managing Up | Welcome to the “Managing Up” video lesson meant to help learners influence their boss to ensure they’re both as productive and successful at work as possible. This one-off lesson describes what managing up entails, when you should do it, and how you can do it effectively. Ultimately, learners should feel confident in their ability to make their boss’s job easier and be strategically assertive to take control of their own productivity. | BizLibrary |
| Managing Up: Introduction | Welcome to the “Managing Up: Introduction” video lesson intended to introduce expert Mary Abbajay and the topic of managing up. This lesson is the first of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. In this lesson, you’ll learn what managing up is and why it matters. Ultimately, you’ll understand that when you learn to manage up, you become a career victor rather than a career victim. | BizLibrary |
| Managing Up: Introverts vs. Extroverts | Welcome to the “Managing Up: Introverts vs. Extroverts” video lesson created to help you work with your boss’s energy rather than against it. This lesson is the third of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. Throughout this lesson, you’ll discover key traits of introverts and extroverts and explore strategies for succeeding with both introverted and extroverted bosses. | BizLibrary |
| Managing Up: Learning Preferences, Priorities, and Pet Peeves | Welcome to the “Managing Up: Preferences, Priorities, and Pet Peeves” video lesson that instructs you on having a conversation with your boss to discover what they want and don’t want from you as an employee. This lesson is the last of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. During this lesson, you’ll learn how to conduct an illuminating conversation with your boss to determine their preferences, priorities, and pet peeves and discover what you can do to work better with them. | BizLibrary |
| Managing Up: The Advancer Boss | Welcome to “Managing Up: The Advancer Boss,” a video lesson that describes how to manage up with a boss that’s all about taking care of business. This lesson is the fourth of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. In this lesson, you’ll discover the key characteristics of advancer bosses, from their focus on tasks to their direct communication style. Plus, you’ll consider some pro tips for working successfully with an advancer boss. | BizLibrary |
| Managing Up: The Energizer Boss | Welcome to “Managing Up: The Energizer Boss,” a video lesson meant to help you manage up with a fast-paced, high-energy boss. This lesson is the fifth of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. During this lesson, you’ll learn the key characteristics of energizer bosses, from their focus on relationships to their outgoing personality. In addition, you’ll explore some strategies for succeeding with an energizer boss. | BizLibrary |
| Managing Up: The Evaluator Boss | Welcome to “Managing Up: The Evaluator Boss,” a video lesson meant to help you manage up with a boss who is driven by producing high-quality, accurate work at all costs. This lesson is the seventh of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. In this lesson, you’ll review the key characteristics of an evaluator boss, from their methodical pace to their perfectionist attitude. Then, you’ll learn some strategies for achieving success with an evaluator boss. | BizLibrary |
| Managing Up: The Ghost Boss | Welcome to “Managing Up: The Ghost Boss,” a video lesson designed to manage up with a hands-off, absentee boss. This lesson is the ninth of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. To start, this lesson explains why ghost bosses may disappear on you. Then, it goes into detail about how you can accommodate a ghost boss’s hands-off approach and still shine as an excellent employee. | BizLibrary |
| Managing Up: The Harmonizer Boss | Welcome to the “Managing Up: The Harmonizer Boss” video lesson that offers tips for managing up with a boss who prioritizes creating a happy, cohesive team. This lesson is the sixth of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. Throughout this lesson, you’ll go over key characteristics of harmonizer bosses, from their desire to avoid conflict to their tendency to seek consensus. Plus, you’ll dive into recommendations for developing a great working relationship with a harmonizer boss. | BizLibrary |
| Managing Up: The Impulsive Boss | Welcome to “Managing Up: The Impulsive Boss,” a video lesson that offers strategies for working well with a boss who has constantly changing priorities. This lesson is the 10th of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. In this lesson, you’ll consider the pros and cons of working with an impulsive boss. Plus, you’ll discover some tips for creating boundaries to rein in an impulsive boss’s frenetic energy and focus their creativity in a reasonable direction. | BizLibrary |
| Managing Up: The Micromanager | Welcome to the “Managing Up: The Micromanager” video lesson created to offer tips for working well with the dreaded boss who gives you no independence or autonomy. This lesson is the eighth of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. During this lesson, you’ll discover why micromanaging is so common and learn how to manage up to these overbearing bosses by satisfying their need for certainty and gaining their trust. | BizLibrary |
| Managing Up: The Workaholic | Welcome to “Managing Up: The Workaholic,” a video lesson meant to instruct you on managing up with a boss that seems to work 24/7. This lesson is the 11th of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. To start, this lesson mentions the upside and downside of working for a workaholic. Then, it outlines some helpful tips for forming a strong relationship with and making a great impression on a workaholic boss. | BizLibrary |
| Managing Up: Toxic Bosses | Welcome to the “Managing Up: Toxic Bosses” video lesson intended to help you survive working for narcissists, gaslighters, bullies, and other truly terrible bosses. This lesson is the 12th of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. Throughout this lesson, you’ll learn three truths to keep in mind if you’re working for someone who is truly toxic. Plus, you’ll consider some strategies you can use to protect yourself while working for a toxic boss, from activating your support network to minimizing your contact. Ultimately, you should understand that you need to be ready to save yourself and get out if your toxic boss is deteriorating your mental and physical health. | BizLibrary |
| Managing Up: Virtual and Hybrid Workplaces | Welcome to the “Managing Up: Virtual or Hybrid Environments” video lesson created to help you maintain a strong relationship with your boss while working from afar. This lesson is the 13th of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. In this lesson, you’ll consider some unique challenges of managing up in a remote environment and explore some useful strategies for overcoming those obstacles to work successfully with any boss at a distance. | BizLibrary |
| Managing Up: Working Well with the Boss You Have | Welcome to “Managing Up: Working Well with the Boss You Have,” a video lesson meant to help you learn who your boss is and how they operate. This lesson is the second of 14 in the “Expert Insights: Managing Up with Mary Abbajay” video course, which aims to help you create a positive and productive relationship with the boss you have, not the boss you wish you had. During this lesson, you’ll learn how to identify your boss’ style and your style, then assess and close the gap. | BizLibrary |
| Pulling Your Weight on a Team | Welcome to “Pulling Your Weight on a Team,” a video lesson devoted to helping you do your part as a team member. Throughout this lesson, you’ll learn tips for becoming a truly reliable and supportive teammate, from getting to know your coworkers to admitting your mistakes to saying thank you. Ultimately, you should leave this lesson understanding how to avoid dropping the ball so you never have to hold your team back again. | BizLibrary |
| Surviving an Unreliable Colleague | Behavioral expert, Peter Quarry, knows what unreliability in a colleague can be like. He suggests first explaining to them why their behavior causes problems. If this fails, you can try appealing to their personal brand and their desire to look good, by getting them to make promises in front of others. Praise them and thank them if they deliver; otherwise hold them to account – all in front of others. | BizLibrary |
| Team Facilitation Skills: Getting Started | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. It comprises seven video lessons that describe topics such as the role of the steering team, creation of the team charter, and stages of team development. After completing this video course, the viewer will be able to create an effective and productive team. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 1 of 7): The Role of the Steering Team | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "The Role of the Steering Team," is the first of seven. It describes the purpose of a steering team in comparison with the duties of the project team. | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 2 of 7): Creating a Team Charter | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "Creating a Team Charter," is the second of seven. It explains the different elements of a team charter and the role of that charter in the forming of a team. | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 3 of 7): Defining Problems and Setting Goals | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "Defining Problems and Setting Goals," is the third in a series of seven. From it, the viewer will learn how to write clear and helpful problem and goal statements. It also describes how to check team goals using the SMART criteria. | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 4 of 7): The Basic Stages of Team Development | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "The Basic Stage of Team Development," is the fourth of seven. It covers the five basic stages of team development, the characteristics associated with each stage, and how you can use them to increase the productivity flow of your team. | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 5 of 7): The Complex Stages of Team Development | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "The Complex Stages of Team Development," is the fifth in a series of seven. It describes the more complex stages that occur in a team’s life cycle, including informing, conforming, and transforming. | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 6 of 7): Using the DISC Model to Form Teams | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "Using the DISC Model to Form Teams," is the sixth in a series of seven. From it, the viewer will learn the importance of having a mix of personality types on every team and when each DISC style is most useful in a team’s life cycle. | BizLibrary |
| Team Facilitation Skills: Getting Started (Part 7 of 7): Essential Traits for Team Success | Welcome to "Team Facilitation Skills: Getting Started"! This video course is meant to teach the viewer how to develop a team and implement a successful project initiative. This video lesson, "Essential Traits for Team Success," is the final of seven. From it, the viewer will understand what team members need to have in common to be a successful, effective, and high-performing team. | BizLibrary |
| Team Facilitation Skills: Introduction | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This course comprises eight video lessons and conveys key information for forming and facilitating successful teams, including characteristics of teams, types of teams, and responsibilities of facilitators. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Team Facilitation Skills: Introduction (Part 1 of 8): The Case for Teams | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "The Case for Teams," is the first of eight. From this lesson, the learner will understand the limitations of one person’s abilities versus the benefits of diverse teams. This lesson also describes the difference between cooperation and collaboration. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 2 of 8): Why Teams Don't Work | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "Why Teams Don’t Work," is the second in a series of eight. This lesson describes instances when teams may be ineffective or unproductive. In this way, the learner will understand what to avoid so that a team can be most productive. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 3 of 8): Team Effectiveness Exercise | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "A Team Effectiveness Exercise," is the third in a series of eight. From this lesson, the learner will understand how a team can help generate better answers than an individual. This is accomplished through attempting a few thought experiments first alone, then as a group. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 4 of 8): Characteristics of Teams | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "Characteristics of Teams," is the fourth of eight. From this lesson, the viewer will learn eight characteristics of high-performing and collaborating teams. These team traits include a unity of purpose, meaningful work, and clearly-defined roles. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 5 of 8): Types of Teams | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "Types of Teams," is the fifth of eight. After taking this lesson, learners will be familiar with the most common types of internal teams, as well as their main characteristics and purposes. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 6 of 8): Team Roles | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "Team Roles," is the sixth of eight. From this lesson, learners will come to understand all the roles and responsibilities essential to the success of a team. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 7 of 8): Roles of Team Facilitators | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "Roles of Team Facilitators," is the seventh of eight. It delves into the concept of facilitation and highlights the facilitator’s core responsibilities. After taking this lesson, learners will also know the main traits of great facilitators. | BizLibrary |
| Team Facilitation Skills: Introduction (Part 8 of 8): Roles of Lead Facilitators | Welcome to the "Team Facilitation Skills: Introduction" series of video lessons meant to introduce you to the basic concepts associated with teamwork and facilitation. This video lesson, "Roles of Lead Facilitators," is the last of eight. From this lesson, viewers will learn the difference between a team facilitator and lead facilitator, as well as the core responsibilities of the lead. Learners will also come to understand why being a lead is worthwhile, even though it is a difficult responsibility. | BizLibrary |
| Team Facilitation Skills: Meeting Management | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. It comprises eight video lessons that cover topics ranging from setting up the meeting environment to developing team rules. Viewers will learn about the importance of having a well-written agenda, team rules, and team building exercises for streamlining the meeting process and elevating team communication. This program is valid for 1.5 PDC for the SHRM-CP or SHRM-SCP and 1.5 hours of recertification credit through the HR Certification Institute. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 1 of 8): Setting Up the Meeting Environment | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "Setting Up the Meeting Environment," is the first of eight. From it, the learner will know what characteristics to look for when choosing a space to meet to help teams be as productive as possible. | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 2 of 8): The Meeting Preparation Checklist | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "The Meeting Preparation Checklist," is the second of eight. When do you think you should begin preparing for a team meeting? This lesson will teach the learner about the tasks required for making sure meetings go smoothly. | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 3 of 8): Creating a Meeting Agenda | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "Creating a Meeting Agenda," is the third in a series of eight. From it, the viewer will receive recommendations for writing agendas and a sample list of agenda topics. | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 4 of 8): The First Team Meeting | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson "The First Team Meeting," is the fourth in a series of eight. It goes over the agenda topics --like a team charter review and introductions -- typically covered in an opening meeting to facilitate team building and future productivity. | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 5 of 8): Developing Team Rules | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "Developing Team Rules" is the fifth of eight. From it, the viewer will learn the importance of having team rules, especially when addressing performance problems. Through a description of the development process and a sample list of rules, leaders should have no problem facilitating the discussion of their own team rules. | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 6 of 8): Team-Building Exercises | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "Team Building Exercises," is the sixth of eight. The viewer will learn about the three main types of team-building exercises and tips for using them to help your team work well together. For an example of a team-building game, check out the third video lesson in the introductory "Team Facilitation Skills" course, titled "A Team Effectiveness Exercise." | BizLibrary |
| Team Facilitation Skills: Meeting Management (Part 8 of 8): Coaching Team Leaders | Welcome to the "Team Facilitation Skills: Meeting Management" video course meant to teach leaders how to prepare for and run team meetings. This video lesson, "Coaching Team Leaders," is the final in a series of eight. From it, the viewer will learn what should occur during pre- and post-meeting sessions between the leader and the facilitator. These will help the leader increase the productivity and effectiveness of team meetings. | BizLibrary |
| The Do’s and Don’ts of Being a Team Player | Welcome to the “Do’s and Don’ts of Being a Team Player” video lesson meant to help you be a true asset to your team. This lesson goes through several pitfalls that can prevent you from being a team player and highlights the actions you should take to support your coworkers effectively. In the end, you should feel confident in your ability to work productively and successfully with the rest of your team. | BizLibrary |
| The Workplace Excellence Series: Open Communication and Teamwork | "Open Communication & Teamwork is a program that demonstrates strategies to communicate effectively to achieve best results in teams. In this course you will learn to promote open and honest communication through the sharing of information and reducing gossip. This course provides real life video case studies of highly successful organizations demonstrating how they have established open communication and teamwork, improved collaboration and a welcoming atmosphere, all making for cohesive teams. Once this program is completed, you will have learned how to build a strong collaborative team, where hard tasks and new challenges are accomplished, conflicts are resolved, information is shared, and new people are welcomed, whether the team works in a physical office or remotely. " Updated in 2020 | BizLibrary |
| UNITE Your Team | UNITE your Team is a video designed to help motivate a group of people to work together effectively. Differences of opinion and different ways of working can undermine unity and team success. Working together builds enthusiasm, familiarity and trust. It creates a sense of belonging and unity of purpose. In this video psychologist Eve Ash outlines how you can UNITE your team of individuals to achieve great outcomes in the workplace. A united team delivers better results than any individual member acting alone. Successful teamwork involves genuine collaboration and open communication. This produces more ideas, more creativity and greater innovation. Being engaged as a team increases focus and efficiency. Uplift and inspire the people you work with. UNITE your team using five strategies. | BizLibrary |
| Why Collaboration Counts | Welcome to the “Why Collaboration Counts” video lesson which instructs learners on how to foster a more collaborative work environment. Viewers should learn what collaboration is and its benefits, elements of successful collaboration, and details how to establish a collaborative culture. After watching this video, learners should understand why companies should encourage collaboration for innovation and problem solving, and viewers will learn ways foster more collaboration. (Keywords: collaboration, networking, communication) | BizLibrary |
Time management and productivity
| Course Name | Description | Partner |
|---|---|---|
| 4 Essential Skills – Planning, Organizing, Prioritizing and Completing | 4 Essential Skills – Planning, Organizing, Prioritizing and Completing is a video covering foundation skills esssential for completing projects and tasks. Planning is setting goals and defining the strategies that will be used to achieve those goals. Being organized enables us to control our workload, create a better work-life balance and feel more energized. Prioritizing establishes an effective workflow, with a focus on tasks that are considered the most urgent and most difficult. Planning, organizing and prioritizing are all geared to the final stage of completing the tasks – getting them done. Completion requires perseverance but, with self-awareness and basic strategies, everyone can learn to finish what they start. In this video psychologists Peter Quarry and Eve Ash explain these essential skills, and you will learn ways to improve them. | BizLibrary |
| 5 Ways to Prioritize | Welcome to the “5 Ways to Prioritize” lesson intended to give viewers five methods for prioritizing tasks. This lesson goes over the processes of the urgent/important matrix, the effort/impact matrix, the 5/25 rule, the ICE scoring method, and the Ivy Lee method. After viewing, learners will walk away with more tools to help them better manage their busy lives. | BizLibrary |
| 8 Tips for Finishing What You Start | Welcome to the “8 Tips for Finishing What You Start” video lesson, in which viewers can discover how to overcome obstacles that prevent them from completing workplace tasks. In this one-off lesson, learners will look at common reasons why people find it challenging to complete projects—and consider what tends to be a major roadblock for them. In addition, viewers will recognize why leaving tasks unfinished can cause anxiety and discomfort and learn useful strategies for making it to the finish line—even when it seems impossible. | BizLibrary |
| 8 Workplace Distractors to Be Aware of | Welcome to the “8 Workplace Distractors to Be Aware of” lesson devoted to helping learners conquer the distractions that hinder their productivity at work. This lesson covers some basic distractions in the workplace, such as cell phones, procrastinating, and multitasking just to name a few. Ultimately, viewers will leave knowing how to use their time more wisely and stay focused at work. | BizLibrary |
| Best Use of Time: Choose How You React | Welcome to the “Choose How You React” lesson which explores how controlling your own reaction to events is empowering. This lesson is the 10th of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand that their reactions are controllable, and that the power to control their reactions is an effective management technique for their relationships. | BizLibrary |
| Best Use of Time: Compartmentalize | Welcome to the “Compartmentalize” lesson which focuses on how learners can utilize compartmentalization as a tool to help them deal with conflicting priorities. This lesson is the eighth of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand how they could use compartmentalizing to their advantage when challenges arise so they can focus on one issue at a time. | BizLibrary |
| Best Use of Time: Determine Your 20% | Welcome to the “Determine Your 20%” lesson that explores the concept of how 20% of efforts often account for 80% of results. This lesson is the third of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand that focusing on the 20% of efforts that create the greatest results will allow them to strategically allocate time and resources. Keywords: Pareto principle, 80/20 rule | BizLibrary |
| Best Use of Time: Determine Your Why | Welcome to the “Determine Your Why” lesson intended to help learners examine their own motivations and goals. This lesson is the first of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will be able to identify their motivation, reject auto pilot by increasing their awareness, and write down their 10 non-negotiable annual goals. | BizLibrary |
| Best Use of Time: Impact of 6 | Welcome to the “Impact of 6” lesson intended to help learners focus on what they need to accomplish on a daily basis. This lesson is the fourth of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand how creating a list of 6 tasks daily will impact their ability to focus on top priorities. | BizLibrary |
| Best Use of Time: Impact of a Weekly Review | Welcome to the “Impact of a Weekly Review” lesson that explores a weekly review as a way to maintain accountability for how you utilize your time effectively. This lesson is the 11th of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand what they need to ask themselves in a weekly review and the importance of committing to better habits. | BizLibrary |
| Best Use of Time: Learn and Implement | Welcome to the “Learn and Implement” lesson that summarizes the ideas, projects, and skills that Barb Bruno mentioned during the course. This lesson is the last of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will feel empowered to apply the knowledge about how to control the utilization of their time. | BizLibrary |
| Best Use of Time: Pitfalls of Multitasking | Welcome to the “Pitfalls of Multitasking” lesson that outlines how multitasking can sabotage your productivity, and how to avoid it. This lesson is the seventh of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand why multitasking can have a negative impact on productivity and what they can do to address the issue. | BizLibrary |
| Best Use of Time: Plan or Fail | Welcome to the “Plan or Fail” lesson that outlines how you can plan time for your many roles, both personal and professional. This lesson is the fifth of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand the importance of planning as it relates to realistic availability, work-life balance, and consequences. | BizLibrary |
| Best Use of Time: Segment Your Day | Welcome to the “Segment Your Day” lesson intended to help learners segment their daily schedules to minimize distractions as they focus on their top priorities. This lesson is the ninth of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will understand why segmenting their day will have a positive impact on their priorities, and how a structured schedule can help build momentum as you accomplish tasks. | BizLibrary |
| Best Use of Time: Urgent vs. Important | Welcome to the “Urgent vs. Important” lesson that addresses the difference between urgent and important tasks, and how to prioritize them. This lesson is the sixth of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will be able to differentiate between urgent and important tasks and recognize how deadlines can change their priorities. | BizLibrary |
| Best Use of Time: Value of a Time Study | Welcome to the “Value of a Time Study” lesson intended to introduce learners to the concept of a time study and how to complete one. This lesson is the second of 12 in the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course, which covers how learners can exercise control over how their time is utilized by implementing habits to help them achieve more with the time they have. After viewing, learners will be able to conduct a time study and focus on top priorities. | BizLibrary |
| Boost Daily Productivity | Increase awareness of daily time-sucks, empower others to simplify decision-making, and try mind-blowing productivity hacks that immediately save time. SKILLS YOU’LL LEARN: Simplification, improved time-management, and better productivity. This content is also translated in Spanish, French, and German. | BizLibrary |
| Boost Daily Productivity: Divide + Conquer | For offices with a culture of meetings, try a little teamwork. This content is also translated in Spanish, French, and German. | BizLibrary |
| Boost Daily Productivity: Get Smart with Your Time + Tasks | Increase awareness of daily time-sucks and get hard facts about how your actually spend your day so you can prioritize high-value work. This content is also translated in Spanish, French, and German. | BizLibrary |
| Boost Daily Productivity: Simplicity Improves Processes | Replicate the approach of CVS for saving time and energy while improving customer service. This content is also translated in Spanish, French, and German. | BizLibrary |
| Boost Daily Productivity: Simplicity Streamlines Decision-Making | Borrow the same tactic that gave managers at Merck and TD hours of their lives back. This content is also translated in Spanish, French, and German. | BizLibrary |
| Boost Daily Productivity: Simplify Decision-Making | Empower direct reports to make smart decisions without you (and instantly free up hours on your calendar). This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Simplification Strategy | Become fluent in the behaviors, decision-making, and metrics needed for making simplicity the new operating system across your organization, and boost productivity. SKILLS YOU’LL LEARN: Productivity and simplification. This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Simplification Strategy: 10 Tips to Get Simplified | Attack complexity with the same methods used by Google, Airbnb, and more. This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Simplification Strategy: Simplicity Vision Statement | As important as a mission statement-but simpler. This content is also translated in Spanish, French, and German. | BizLibrary |
| Build a Simplification Strategy: Simplification Metrics | Establish metrics that support business goals and measure simplification. This content is also translated in Spanish, French, and German. | BizLibrary |
| Cutting Edge Success at Work: Prioritize and Organize | This is part of the "Cutting Edge Success at Work" series, the "Prioritize and Organize" session. In this video, you will learn how to plan for success, manage yourself efficiently, and prioritize to get the results you desire. This content was updated in 2019. This content is also translated in Spanish, German, and French. | BizLibrary |
| Developing a Simplification Mindset | Learn to cultivate a simplification mindset to enhance productivity and efficiency. Focus on essential tasks, minimize distractions, and prioritize high-value activities. Streamline workflows by eliminating redundancies, opening opportunities for innovation. Employ smart solutions and address challenges for steady progress and maximum impact. | BizLibrary |
| Developing a Simplification Mindset: Choose Meaningful Work | Choose Meaningful Work helps learners enhance productivity and drive organizational success by defining and prioritizing meaningful work, to focus on impactful tasks to navigate the workday with greater intent. | BizLibrary |
| Developing a Simplification Mindset: Eliminate Time Sucks | Eliminate Time Sucks provides strategies to eliminate time-wasting tasks, allowing learners to focus on meaningful accomplishments, enhance productivity, and unlock potential. | BizLibrary |
| Developing a Simplification Mindset: Focus on Your Sphere of Control | Focus on Your Sphere of Control teaches learners to focus on key areas to transform frustrations into solutions to achieve quicker, more impactful results. | BizLibrary |
| Developing a Simplification Mindset: Identify Complexity | Identify Complexity promotes simplifying work processes using the MURA technique, enhancing productivity by eliminating unnecessary complexities and creating a more efficient, focused environment. | BizLibrary |
| Developing a Simplification Mindset: Initiate Airplane Mode | Initiate Airplane Mode focuses on staying productive by reducing distractions and engaging in deep work, enhancing efficiency and maximizing productivity. | BizLibrary |
| Developing a Simplification Mindset: Invest Your Time | Invest Your Time offers solutions to manage time intentionally, prioritize meaningful work, and maximize impact by focusing on high-value activities and eliminating low-value tasks. | BizLibrary |
| Developing a Simplification Mindset: Prioritize with Purpose | Prioritize with Purpose teaches learners how to protect their time to prioritize meaningful work by setting criteria for accepting or declining tasks, focusing on what truly matters. | BizLibrary |
| Developing a Simplification Mindset: Reduce Duplicate Work | Reduce Duplicate Work teaches learners how to eliminate time-wasting tasks, freeing up time for innovation, growth, and productivity by focusing on what truly matters. | BizLibrary |
| Developing a Simplification Mindset: Replace Standard Procedures with Workarounds | Replace Standard Procedures with Workarounds offers clever hacks to simplifying workflows and enhancing efficiency for smarter, simpler ways of working. | BizLibrary |
| Developing a Simplification Mindset: Schedule Valuable Work on the Calendar | Schedule Valuable Work on the Calendar provides tips on how to reclaim time by setting boundaries, prioritizing important tasks, and blocking time for deep work, increasing productivity, and making a greater impact. | BizLibrary |
| Don't Be THAT Late Employee | Welcome to the “Don’t Be THAT Late Employee” video lesson created to help workers avoid attendance issues. This lesson focuses on the negative impact that poor attendance can have on the individual worker, their team, and even the organization as a whole. In an effort to avoid these consequences, viewers are introduced to specific actions they can take to better handle their attendance problems. Ultimately, learners will be better equipped to show up to work on time, every time. | BizLibrary |
| Eliminate Complexity and Unnecessary Work | Get rid of unnecessary time-sucks and get to the work that matters. Gain real-world methods for reducing complexity and learn how to eliminate them on the spot. SKILLS YOU’LL LEARN: Simplification, improved prioritization, and better productivity. This content is also translated in Spanish, French, and German. | BizLibrary |
| Eliminate Complexity and Unnecessary Work: Are You Creating Complexity? | Take stock of your own habits as a leader so you can role-model the complexity-free approach you need from teams. This content is also translated in Spanish, French, and German. | BizLibrary |
| Eliminate Complexity and Unnecessary Work: Kill a Stupid Rule | Kill off annoying or outdated policies in one simple exercise. This content is also translated in Spanish, French, and German. | BizLibrary |
| Eliminate Complexity and Unnecessary Work: Killing Complexity | Identify exactly how you spend your time-and learn how to simplify or eliminate low-value work. This content is also translated in Spanish, French, and German. | BizLibrary |
| Eliminate Complexity and Unnecessary Work: Provocative Questions for Simplifying | From HR to Customer Service, these questions reveal exactly where to simplify. This content is also translated in Spanish, French, and German. | BizLibrary |
| Eliminate Complexity and Unnecessary Work: The Simplification Test | Use this litmus test to determine whether your task or process is as simple as possible. This content is also translated in Spanish, French, and German. | BizLibrary |
| Eliminate Complexity and Unnecessary Work: Why Do We Choose Complexity? | Test your complexity instinct with this visual activity. This content is also translated in Spanish, French, and German. | BizLibrary |
| Expert Insights: Best Use of Your Valuable Time with Barbara Bruno | Welcome to the “Expert Insights: Best Use of Your Valuable Time with Barb Bruno” course designed to help learners use a systematic approach to making the best use of their time. Barb is a recruiting trainer and CEO of Good As Gold Training and is passionate about her clients seeing quality staffing training pay off. This course, comprising 12 lessons, is for people struggling with the feeling that there aren’t enough hours in the day to get everything done, and will cover how learners can exercise control over how their time is utilized. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Find Your Focus When There's Too Much Noise | Welcome to the “Find Your Focus When There’s Too Much Noise” video lesson intended to provide strategies for learners to utilize when the work environment is too distracting. Specifically, this lesson offers seven action steps for viewers to take to stay productive. Plus, it emphasizes that, though you may not be able to control the noise level in your environment, you can always control yourself. | BizLibrary |
| Find Your Focus When Times Are Tough | Welcome to the “Find Your Focus When Times Are Tough” video lesson intended to provide stress management techniques to improve focus. Specifically, this lesson suggests seven techniques that can help learners stay productive and healthy when they're struggling with outside distractions. The lesson also addresses the negativity bias, which impacts our ability to focus on what matters most. | BizLibrary |
| Focus to Get More Done | Many leaders equate busyness with productivity, leading to exhaustion and ineffective use of time. This course teaches leaders how to escape the trap of constant busyness by identifying high-impact activities, setting priorities, and focusing their time and energy on meaningful work. By learning prioritization strategies and eliminating low-value tasks, leaders can focus on high-impact work and achieve better results. | BizLibrary |
| Focus to Get More Done: Align Priorities with Team Goals | Map your daily work to team goals to increase alignment, reduce duplication, and accelerate progress. | BizLibrary |
| Focus to Get More Done: Batch Tasks for Efficiency | Stop task-switching and start batching similar work to boost your output and lower stress. | BizLibrary |
| Focus to Get More Done: Bust The Busyness Myth | Run a reality check on where your time goes. Learn to distinguish between meaningful results and activity noise. | BizLibrary |
| Focus to Get More Done: Define Your High-Impact Activities | Use a Role Impact Map to identify your core outcomes and key activities, then focus your time where it matters. | BizLibrary |
| Focus to Get More Done: Direct Energy To Impactful Tasks | Apply the 80/20 rule to identify your highest-impact efforts and reduce time spent on low-return tasks. | BizLibrary |
| Focus to Get More Done: Eliminate Time-Wasting Activities | Run a Time Waste Scan to identify and eliminate low-value work that clutters your day. | BizLibrary |
| Focus to Get More Done: Master Saying No With Intention | Learn respectful, effective ways to say no- so you can protect your time and focus on what matters most. | BizLibrary |
| Focus to Get More Done: Overcome Decision Fatigue | Reduce mental fatigue by pre-deciding low-value tasks and reserving brainpower for high-stakes work. | BizLibrary |
| Focus to Get More Done: Simplify Daily To-Do Lists | Use the Top 3 Rule to simplify your task list and prioritize high-impact actions that drive results. | BizLibrary |
| Focus to Get More Done: Sustain a Focus-Driven Mindset | Use weekly reflection to build a feedback loop that sharpens focus and helps you work smarter over time. | BizLibrary |
| Helping Employees Manage Their Time | Welcome to the “Helping Employees Manage Their Time” video lesson meant to instruct managers on how to guide their subordinates’ time management efforts. This one-off lesson provides several insightful tips, from clarifying responsibilities to managing distractions to setting a good example. Ultimately, managers should feel capable of coaching their subordinates to develop stronger time management skills at work. | BizLibrary |
| How Simplicity Transforms Your Business | Use proven strategies for driving productivity and embedding simplicity into your culture. SKILLS YOU’LL LEARN: Productivity and simplification. This content is also translated in Spanish, French, and German. | BizLibrary |
| How Simplicity Transforms Your Business: Simplicity Appeals to Customers | How simplifying its message enabled Staples to increase sales and customer loyalty. This content is also translated in Spanish, French, and German. | BizLibrary |
| How Simplicity Transforms Your Business: Simplicity Boosts Customer Satisfaction | Proof from LinkedIn and Google that today's customers want simplified brand experiences. This content is also translated in Spanish, French, and German. | BizLibrary |
| How Simplicity Transforms Your Business: Simplicity Enables Disrupters | How simplification contributes to the success of Netflix, Capital One, and Dollar Shave Club. This content is also translated in Spanish, French, and German. | BizLibrary |
| How Simplicity Transforms Your Business: Simplicity Gets to the Point | The power of brevity as seen in the approach of the Second City improv empire and Richard Branson. This content is also translated in Spanish, French, and German. | BizLibrary |
| How Simplicity Transforms Your Business: Why Simplicity Matters | Why companies that embrace simplification gain a financial and cultural advantage. This content is also translated in Spanish, French, and German. | BizLibrary |
| How to Improve Your Time Management at the Office in 10 Easy Steps | Managing multiple projects, objectives and deadlines can be a full-time job. It will require all of your concentration, skills, talents and dedication. If you are going to be successful at time management, one of the first things you need to do is to identify your challenges and gain control of your workday. | BizLibrary |
| How to Overcome Time Wasters | Everyone gets the same 24 hours in a day. Time wasters are those practices that rob us of valuable minutes each hour because they are not productive. This information-packed video covers the most prevalent causes of these wasters and how to overcome them. | BizLibrary |
| Overcoming Barriers to Time Management | Welcome to the “Overcoming Barriers to Time Management” video course intended to teach learners how to deal with common time management hindrances. This course, which comprises six video lessons, explains how to practice time management in the face of time gobblers such as interruptions, phone calls, meetings, business trips, and time differences. In addition, viewers will learn the typical causes of procrastination—and how to combat them. Ultimately, learners should feel confident in their ability to take control of their time and be truly productive at work. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Protect And Manage Your Time | Many leaders struggle to say no, leading to overcommitment, reduced productivity, and burnout. This course empowers leaders to set boundaries that protect their time and energy, helping them prioritize meaningful work while maintaining balance and focus. By learning to set clear boundaries and prioritize essential tasks, leaders can focus on high-impact work while maintaining their well-being. | BizLibrary |
| Protect And Manage Your Time: Calculate the Cost of Saying Yes | Learn how to run a Yes Inventory to identify what commitments are costing you time, energy, and focus. | BizLibrary |
| Protect And Manage Your Time: Communicate Boundaries to Teams | State your boundaries clearly using a Boundary Broadcast or team-based Communication Reset. | BizLibrary |
| Protect And Manage Your Time: Delegate Without Guilt | Explore how to delegate strategically, whether to people, tools, or teammates, without guilt. | BizLibrary |
| Protect And Manage Your Time: Evaluate and Adjust Your Boundaries | Run a weekly Boundary Audit to assess where your limits slipped and reset your commitments accordingly. | BizLibrary |
| Protect And Manage Your Time: Negotiate Commitments Effectively | Use 'Yes, if' statements to negotiate conditions and protect your boundaries while staying collaborative. | BizLibrary |
| Protect And Manage Your Time: Prioritize High-Impact Work | Apply a Matrix to categorize tasks and prioritize high-impact work over urgent distractions. | BizLibrary |
| Protect And Manage Your Time: Say No with Confidence and Grace | Practice saying no with confidence, kindness, and clarity using language that reinforces your priorities. | BizLibrary |
| Protect And Manage Your Time: Set Boundaries for Bigger Results | Use a weekly Focus Map to clarify where your energy should go and what needs to be cleared. | BizLibrary |
| Protect And Manage Your Time: Set Time Boundaries | Implement time blocking to protect deep work windows and reduce burnout from constant interruptions. | BizLibrary |
| Protect And Manage Your Time: Sustain a Boundary-Driven Culture | Shift team norms by piloting shared boundaries to reduce burnout, build trust, and improve focus together. | BizLibrary |
| Taking Action Against Digital Distraction | Welcome to the “Taking Action Against Digital Distraction” video lesson where we talk about three tips for minimizing your digital distractions so you can focus on what’s important. We cover some things you can do to make your technology work for you, the importance of setting realistic expectations, and ways to optimize your attention. After viewing, viewers will have practical tips to try today so they can keep their mind on their to-do list and not on their phone! | BizLibrary |
| Time Management | Welcome to the “Time Management” course where viewers learn a variety of methods to help them manage their time more efficiently. This course, comprising of three lessons, will dive deeper into ways you can prioritize, plan, and execute your lifelong goals as well as your weekly to-do list. Also covered are things to keep in mind when juggling a busy schedule and some tips to make your life easier. After this course, learners will have a better understanding of how they can take back control of their time. | BizLibrary |
| Time Management Overview | Welcome to the “Time Management Overview” intended to help learners manage their time more effectively at work. In this one-off video lesson, viewers will learn what time management is and why it favors “effectiveness” over “efficiency.” In addition, learners will examine four key steps for excellent time management and consider how to overcome obstacles that often hinder time management efforts. Ultimately, viewers should feel like they have more control over their time and their work. | BizLibrary |
| Time Management Toolkit: ABC Analysis | Welcome to the “ABC Analysis” video lesson intended to show the viewer how to prioritize work tasks effectively. This lesson outlines how to categorize tasks in your to-do list into A-, B-, and C-level tasks. In this framework, A tasks are must-dos, B tasks are should-do’s, and C tasks are nice-to-do’s. After categorizing tasks in this way, the viewer will learn how to properly work through their prioritized list. Ultimately, this time management method stresses the importance of attending to the most critical tasks first. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: Taking Back Your Time | Welcome to the “Taking Back Your Time” video lesson intended to outline and briefly summarize seven popular time management techniques. In this lesson, viewers will learn about the following time management tools: the pickle jar theory, the Eisenhower method, 18 minutes, the bullet journal method, time blocking, ABC analysis, and the pomodoro technique. The lesson wraps up with five best practice time management tips for the learner to keep in mind. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: The 18 Minutes Technique | Welcome to “The 18 Minutes Technique” video lesson designed to provide the learner with the fundamentals of this time management method. In this lesson, viewers learn the basics of how to manage their time in just 18 minutes each day—five minutes at the beginning of the day, one minute at the beginning of each hour, and five minutes at the end of the day. The heart of this technique is in planning, refocusing, and reviewing one’s time management in an effort to manage time more effectively in the future. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: The Bullet Journal Method | Welcome to “The Bullet Journal Method” video lesson intended to introduce the learner to the process of this method. In this lesson, the viewer will learn the specific ways that the bullet journal is organized using bullets, symbols, and collections. This method is precise and thorough in its format, which provides step-by-step instructions on how to stay organized and track one’s time through tasks, events, notes, signifiers, collections, and more. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: The Eisenhower Method | Welcome to “The Eisenhower Method” video lesson intended to describe this method, a time management tool that divides tasks by urgency and importance. In this lesson, viewers will learn the fundamental different between urgency and importance in terms of prioritizing their work. The Eisenhower method works under the assumption that there are four ways tasks can be organized, and there is an action step to take on each of the four categories. This lesson wraps up by describing the key points to keep in mind in the Eisenhower method—write your tasks down, don’t take on too much, own your process, and stay focused. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: The Pickle Jar Theory | Welcome to “The Pickle Jar Theory” video lesson meant to describe the pickle jar theory, which dictates the importance of beginning each day by working on your biggest, most important tasks. In this lesson, viewers learn each aspect of the theory before applying them to time management principles. After the concept of the theory is grasped, the lesson ends by outlining how the theory can be applied to one’s work. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: The Pomodoro Technique | Welcome to “The Pomodoro Technique” video lesson meant to introduce the learner to a time management technique that segments time into 25-minute increments. This lesson dives into the five steps of this technique: select a task, set a timer for 25 minutes, work on the task until the timer goes off, check off your pomodoro, and take a break. Finally, the viewer will learn what to do if their pomodoro is interrupted by a coworker. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management Toolkit: Time Blocking | Welcome to the “Time Blocking” video lesson created to provide the learner with information on how to properly divide one’s time during the workday. In this lesson, the viewer is introduced to the concept of time blocking through its five-step process: identifying the time you have available, creating a to-do list, prioritizing your list, estimating task times, and blocking your time. The lesson then provides best-practice tips on how to time block effectively. This video lesson is part of the “Time Management Toolkit” series, which covers everything you need to know about different ways to effectively manage your time at work. | BizLibrary |
| Time Management: How to Be More Efficient | Welcome to the “How to Be More Efficient” lesson where viewers can get eight tips on how to overall approach time management. This lesson is the second of three in the “Time Management” series, which dives into the process of organizing and executing time management plans. After watching this lesson, learners will have some practical and applicable advice to incorporate into their personal and professional routines. | BizLibrary |
| Time Management: Interruptions | Welcome to the “Time Management: Interruptions” video lesson meant to help learners maintain control over their time when interruptions attempt to throw them off track. This video lesson is the first of six in the “Overcoming Barriers to Time Management” video course, which describes how to deal with common time management hindrances. In this lesson, learners will become familiar with tips for managing workplace interruptions. In addition, viewers will learn some routine behaviors to adopt in order to minimize the negative impact of interruptions. | BizLibrary |
| Time Management: Lifelong Planning | Welcome to the “Lifelong Planning” lesson where viewers can learn how to prioritize, plan, and execute their lifelong goals. This lesson is the first of three in the “Time Management” series, which dives into the process of organizing and executing time management plans. After watching this lesson, learners will have a step-by-step process that will help them align their long-term dreams with their weekly priorities, as well as some tips to help them along the way. | BizLibrary |
| Time Management: Meetings | Welcome to the “Time Management: Meetings” video lesson meant to help you make the most of time spent in meetings. This video lesson is the third of six in the “Overcoming Barriers to Time Management” video course, which describes how to deal with common time management hindrances. Throughout this lesson, viewers will learn the difference between Type A meetings and Type B meetings and discover how to manage their time in each. | BizLibrary |
| Time Management: Phone Calls | Welcome to the “Time Management: Phone Calls” video lesson intended to explain ways to manage your time while making and receiving phone calls. This video lesson is the second of six in the “Overcoming Barriers to Time Management” video course, which describes how to deal with common time management hindrances. During this lesson, viewers will learn how to use screening to manage incoming calls and how to conduct outgoing calls efficiently. Plus, learners will become familiar with key tips for being as productive as possible while on the phone. | BizLibrary |
| Time Management: Procrastination | Welcome to the “Time Management: Procrastination” video lesson intended to help learners defeat their tendency to procrastinate. This video lesson is the last of six in the “Overcoming Barriers to Time Management” video course, which describes how to deal with common time management hindrances. Throughout this lesson, learners will consider common causes of procrastination and learn helpful hints for managing their time effectively in spite of those factors. Plus, viewers will come to realize why procrastination is so bad—and why being timely is so important. | BizLibrary |
| Time Management: The Weekly Grind | Welcome to the “The Weekly Grind” lesson where viewers can learn how to manage their weekly schedule with a permanent planning practice. Also discussed is a method to help viewers with prioritization, as well as the practice of time-blocking. This lesson is the third of three in the “Time Management” series, which dives into the process of organizing and executing time management plans. After watching this lesson, learners will have a better understanding as to how they can prioritize and schedule their weekly list of to-do items. | BizLibrary |
| Time Management: Time Differences | Welcome to the “Time Management: Time Differences” video lesson meant to guide learners in managing time while working in the global village. This video lesson is the fifth of six in the “Overcoming Barriers to Time Management” video course, which describes how to deal with common time management hindrances. During this lesson, viewers will learn strategies for managing their time all while meeting global business needs. Learners will also become familiar with key tips for helping support others’ time management efforts across time zones. | BizLibrary |
| Time Management: Travel Time | Welcome to the “Time Management: Travel Time” video lesson intended to highlight tips for managing time while traveling for business. This video lesson is the fourth of six in the “Overcoming Barriers to Time Management” video course, which describes how to deal with common time management hindrances. In this lesson, learners will become familiar with time-saving alternatives to going on business trips. In addition, viewers will learn how to make the most of their time when they absolutely have to travel. | BizLibrary |
| Unlock Simplification Behaviors | Establish a culture that's centered around truly meaningful work - not perks or aesthetics - and get your team aligned on behaviors that kill complexity and breed simplicity. SKILLS YOU’LL LEARN: Productivity and simplification. This content is also translated in Spanish, French, and German. | BizLibrary |
| Unlock Simplification Behaviors: Create a Culture of Simplicity | Establish a culture that's centered around truly meaningful work - not perks or aesthetics. This content is also translated in Spanish, French, and German. | BizLibrary |
| Unlock Simplification Behaviors: Unlock Simplification Behaviors | Get your team aligned on behaviors that kill complexity and breed simplicity. This content is also translated in Spanish, French, and German. | BizLibrary |
| Unlock Simplification Behaviors: What Makes A Simplifier? | Learn the 6 characteristics that make a Simplifier. This content is also translated in Spanish, French, and German. | BizLibrary |
Training and onboarding
| Course Name | Description | Partner |
|---|---|---|
| Advanced Train the Trainer (Part 1 of 27): Today's Training Challenges | Welcome to the introduction video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video introduces the series and describes why you have to focus on reinforcing and supporting new behaviors after the learning event. | BizLibrary |
| Advanced Train the Trainer (Part 10 of 27): Don't Forget Forgetting! | Welcome to the tenth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "New Learner" programs and will help you deliver a single training program that can be used for both acquisition learning and refresh learning. | BizLibrary |
| Advanced Train the Trainer (Part 11 of 27): The Case for e-Learning | Welcome to the eleventh video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "New Learner" programs and is designed to make sure that you’re using e-learning effectively, and that it’s getting the right amount of your budget. | BizLibrary |
| Advanced Train the Trainer (Part 12 of 27): Media Options and Learning | Welcome to the twelfth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "New Learner" programs and discusses the pros and cons of your various training options. | BizLibrary |
| Advanced Train the Trainer (Part 13 of 27): Managing Cognitive Load | Welcome to the 13th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it will discuss how to ensure the cognitive load of training stays within the correct limit. | BizLibrary |
| Advanced Train the Trainer (Part 14 of 27): Three-Level Content Strategy Model | Welcome to the 14th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it will help you better leverage off-the-shelf content of all types, improve learning, and save money on your custom content while doing it. | BizLibrary |
| Advanced Train the Trainer (Part 15 of 27): A Six-Step Learning Cycle | Welcome to the 15th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it will teach you a six-step learning process that you can embed into your program sequences and individual programs. | BizLibrary |
| Advanced Train the Trainer (Part 16 of 27): See, Know, and Do Goals | Welcome to the 16th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it will discuss three different types of goals that will help you address learning needs and move the scorecard needle on targeted business results. | BizLibrary |
| Advanced Train the Trainer (Part 17 of 27): Choosing a Program Backbone | Welcome to the 17th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries and, like with any training, you should validate your design decisions with learners right away. If you do your job with the backbone up front, your learners won’t have to work so hard to remember your content during training. | BizLibrary |
| Advanced Train the Trainer (Part 18 of 27): Memory Fix Teaching™ | Welcome to the 18th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it indicates you need to constantly consider how to structure and present information to take advantage of the common memory techniques that students use. | BizLibrary |
| Advanced Train the Trainer (Part 19 of 27): The Role of "Seductive Content" | Welcome to the 19th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it discusses the importance of cutting out seductive content to maximize learning and improve results. | BizLibrary |
| Advanced Train the Trainer (Part 2 of 27): Research Your Research | Welcome to the second video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Training Management" programs and helps you understand why you need to “research your research!” | BizLibrary |
| Advanced Train the Trainer (Part 20 of 27): Engagement vs. Interaction | Welcome to the 20th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it discusses the benefits of delivering training using online media, such as video, with mental engagement exercises built in. | BizLibrary |
| Advanced Train the Trainer (Part 21 of 27): Creating Effective Program Notes | Welcome to the 21st video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Content Development" subseries, and it covers the importance of note-taking. For subject matter experts and course developers, the message is clear: Using presentation slides for student notes is the wrong approach. | BizLibrary |
| Advanced Train the Trainer (Part 22 of 27): Training Process vs. Programs | Welcome to the 22nd video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Delivering Training" subseries, and it discusses how training events are only one part of what it takes to achieve something called “transfer of learning.” | BizLibrary |
| Advanced Train the Trainer (Part 23 of 27): Follow-Up and Coaching | Welcome to the 23rd video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Delivering Training" subseries, and it discusses ways to improve follow-up coaching and learning reinforcement. | BizLibrary |
| Advanced Train the Trainer (Part 24 of 27): Becoming a Learning Organization | Welcome to the 24th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Delivering Training" subseries, and it talks about the importance of building a training curriculum in a learning organization. | BizLibrary |
| Advanced Train the Trainer (Part 25 of 27): Training as a Promotion Qualifier | Welcome to the 25th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Delivering Training" subseries, and it discusses how providing qualification training is the only way you can make certain that everyone--no matter how new in their job--is ready to perform to standards. | BizLibrary |
| Advanced Train the Trainer (Part 26 of 27): Multi-Purposed Learning™ | Welcome to the 26th video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Delivering Training" subseries, and it discusses the importance of building each program to be a multi-use solution supporting the entire training process. | BizLibrary |
| Advanced Train the Trainer (Part 27 of 27): Transferring Skills to the Next Generation | Welcome to the 27th and final video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work. It's divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Delivering Training" subseries, and it discusses the transfer of skills among different generations and learning styles. | BizLibrary |
| Advanced Train the Trainer (Part 3 of 27): Who Are Customers of Training? | Welcome to the third video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Training Management" programs and is designed to help you identify and understand two important training customer groups. | BizLibrary |
| Advanced Train the Trainer (Part 4 of 27): Speed Up Training "Time to Market" | Welcome to the fourth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Training Management" programs and discusses the importance providing your management with a competitive time-to-market of information and skills. | BizLibrary |
| Advanced Train the Trainer (Part 5 of 27): Training Payback vs. ROI | Welcome to the fifth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Training Management" programs and is designed to help you get into the “training makes you lots of money” game. | BizLibrary |
| Advanced Train the Trainer (Part 6 of 27): True Costs of Training | Welcome to the sixth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Training Management" programs and discusses why trainers need to have an accurate cost model, which is essential to determining the Yes benefits of training. | BizLibrary |
| Advanced Train the Trainer (Part 7 of 27): Get People to Take Your Training! | Welcome to the seventh video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "Training Management" programs and helps you create compelling content that learners will actually want to take and use. | BizLibrary |
| Advanced Train the Trainer (Part 8 of 27): How Working Memory Works | Welcome to the eighth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "New Learner" programs and is designed to help you use modern memory theory as a powerful tool in creating more effective training solutions. | BizLibrary |
| Advanced Train the Trainer (Part 9 of 27): Realities of Attention | Welcome to the ninth video in our "Advanced Train the Trainer" series. The series is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video is part of the "New Learner" programs and shows you how to accept the realities of attention span, and create training that allows for them. | BizLibrary |
| Advanced Train the Trainer: Content Development | Welcome to our nine-part video course called "Advanced Train the Trainer: Content Development"! This course is designed to help experienced trainers improve the impact of their work and discusses how to ensure the cognitive load of training stays within the correct limit. In this video course, you learn how to move the scorecard on targeted business results, learn a six-step process you can embed into your business structure, and discover how to structure and present information to take advantage of common memory techniques. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.25 PDC for Society for Human Resource Management (SHRM), 1.25 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Advanced Train the Trainer: Delivering Training | Welcome to our six-part video course on "Advanced Train the Trainer: Delivering Training"! This video course is designed to help experienced trainers improve the impact of their work and discusses the transfer of skills among different generations and learning styles. In this video course, you will learn how to improve follow-up coaching and reinforcement, the importance of building a training curriculum in a learning organization, and the transfer of learning. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Advanced Train the Trainer: The New Learner | Welcome to our five-part video course on "Advanced Train the Trainer: The New Learner"! This video course is designed to help experienced trainers improve the impact of their work and is divided into four sets of programs: training management, research, content development, and delivering training. This video course is part of the "New Learner" programs and discusses the pros and cons of your various training options and also helps you maximize ROI by creating the most effective training programs. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Advanced Train the Trainer: Training Management | Welcome to our seven-part video course on "Advanced Train the Trainer: Training Management"! This video course is designed to help experienced trainers improve the impact of their work and help you create compelling content that learners will actually want to take and use. In this video course, you will learn how to identify and understand customer groups and also how to support new behaviors after learning events. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Cutting Edge Communication: Coaching and Mentoring New People | This video addresses how to coach new people. Ideas such as welcoming them, giving feedback, encouraging new skills, and being a good role model are discussed. Carlos has been asked to help newcomer Dion settle in, like Alex helped him when he was new. Skills covered include first introducing newcomers to the corporate culture (Marcus uses two toy kangaroos, to the bemused Dion and Tatiana) and welcoming questions. Please note: These videos are designed to provoke discussion and response. They are fast-paced, short, character-driven TV style comedies that take a new approach to reaching today's learners. By laughing, discussing, sharing outrage, and reacting to the behaviors on screen, we can use the resulting feelings and thoughts to develop a clearer shared view of how we want our teams to behave and to better manage these types of situations. These programs partner well with the "Switch On" and/or "Workplace Excellence" series, also by Seven Dimensions. Updated in 2021 | BizLibrary |
| Cutting Edge Communication: Developing Trainer Skills | Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants’ needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals’ different learning paces. Dion stresses the importance of an encouraging and positive atmosphere – no shooting down of people’s ideas and input. Carol advocates colorful, succinct speaking that raises people’s energy levels and readiness to hear what’s next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never being condescending to one’s audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him). Updated in 2019 | BizLibrary |
| Easy to Assemble Employee Manual | Learn the importance of creating an employee manual. Learn how to proof and modify an employee manual. Learn the importance of signing Acknowledgement Forms. Every organization needs a foundation of your workplace. An Employee Manual lays the groundwork for behavior and standards; in addition, a manual may help prevent legal disputes. We know you're busy and could use assistance so here's the good news ... it's already written. All you need to do is modify, customize, and fill in the blanks. It's just that easy. We will take you step-by-step and explain all nine parts of the manual. | BizLibrary |
| How to Support Employee Development | Welcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Support Employee Development," teaches how leaders can support and maintain training initiatives for their employees. If top management doesn’t support employee development effectively using these steps, then training initiatives will fail. To ensure that they are successful, leadership must leverage the power of coaching, consider the issues of a diverse workforce, and teach employees to be more proactive about development. | BizLibrary |
| Onboarding | Welcome to the “Onboarding” video course created to help viewers understand every aspect of the onboarding process. This course, comprising five video lessons, emphasizes the importance of onboarding for overall company success and employee engagement. In this course, learners will become familiar with the entire onboarding process, from day one to day 365. Viewers will learn about topics such as the difference between onboarding and orientation, what makes onboarding effective, how to communicate culture through a formal onboarding program, and much more. Ultimately, viewers of this course will have a better understanding of the onboarding process as an integral part of any successful organization. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Onboarding Remote Workers | Designed to address the specific challenges of introducing remote workers to your workflow and culture, Onboarding Remote Workers will help ensure that your new hires immediately feel like part of your organization instead of imperfectly attached to it. This content is also translated in Spanish. | BizLibrary |
| Onboarding: Communicating Culture | Welcome to the “Onboarding: Communicating Culture” video lesson created to help viewers enact culture-based onboarding in their organization. This is the final lesson in the “Onboarding” series, which emphasizes the importance of onboarding for overall company success and employee engagement. In this lesson, viewers will learn about the importance of communicating culture in the onboarding process and explore five steps for doing so. | BizLibrary |
| Onboarding: Day One and Beyond | Welcome to the “Onboarding: Day One and Beyond” video lesson created to outline the goals of the onboarding process and explain how to accomplish them. This lesson is the third of five in the “Onboarding” series, which emphasizes the importance of onboarding for overall company success and employee engagement. In this lesson, viewers are introduced to the onboarding goals for the first day, the first weeks and months, and the first year of a new hire’s employee experience. The lesson subsequently describes action steps for achieving each of those goals. | BizLibrary |
| Onboarding: Hitting the Highlights | Welcome to the “Onboarding: Hitting the Highlights” video lesson created to educate viewers on the process of onboarding and why it’s necessary for long-term employee success. This lesson is the first of five in the “Onboarding” series, which emphasizes the importance of onboarding for overall company success and employee engagement. In this lesson, viewers will become familiar with the definition of onboarding and explore how to formalize a program. Additionally, they will consider the four C’s of onboarding—compliance, clarification, culture, and connection—and learn how organizations can be successful by implementing them. Finally, viewers will take a look at the primary goals associated with onboarding. | BizLibrary |
| Onboarding: Orientation vs. Onboarding | Welcome to the “Onboarding: Orientation vs. Onboarding” video lesson intended to detail the ways in which the onboarding and orientation processes differ. This lesson is the second of five in the “Onboarding” series, which emphasizes the importance of onboarding for overall company success and employee engagement. This lesson thoroughly explains what orientation accomplishes and what should be considered when developing an orientation program. Viewers also learn what onboarding entails and what new hires learn during the onboarding process. By the end of the lesson, learners should understand the definitions of orientation and onboarding and recognize how the two processes differ in terms of content and depth. | BizLibrary |
| Onboarding: Shaping the New Hire's Experience | Welcome to the “Onboarding: Shaping the New Hire’s Experience” video lesson intended to help viewers reap the benefits of an effective onboarding program. This lesson is the fourth of five in the “Onboarding” series, which emphasizes the importance of onboarding for overall company success and employee engagement. In this lesson, viewers will learn three surefire ways to make their onboarding programs exceptional. Then, they’ll go through the many benefits of a best-in-class onboarding program to see why onboarding well is vital to an organization. | BizLibrary |
| Remote Onboarding | Welcome to the “Remote Onboarding” course designed to teach organizations about creating virtual onboarding programs. This course, comprising three lessons, helps companies understand the onboarding process better and how they can navigate a successful program remotely. This experience guides company leaders by explaining why onboarding matters, how it improves the company, and the steps for making a program. By the end, organizations will feel empowered to transition into remote onboarding models to accommodate all employees—no matter their location. | BizLibrary |
| Remote Onboarding: Creating a Virtual Program | Welcome to the “Creating a Virtual Program” lesson designed to provide organizations with a guide for creating an effective virtual program. This lesson is the first of three in the “Remote Onboarding” course, which helps companies understand the onboarding process better and how they can navigate a successful program remotely. Organization leaders are given 10 actionable steps to create a positive remote onboarding experience for their employees. By the end, viewers will be able to apply this knowledge to their own program and successfully integrate new hires into the company. | BizLibrary |
| Remote Onboarding: Introducing the Process | Welcome to the “Introducing the Process” lesson that explains how remote onboarding programs can be beneficial for a company. This lesson is the first of three in the “Remote Onboarding” course, which helps companies understand the onboarding process better and how they can navigate a successful program remotely. Viewers can expect to learn what onboarding is, how it differs from the orientation process, and how to overcome common challenges. By the end, organizations will see the advantages of having a remote onboarding program. | BizLibrary |
| Remote Onboarding: Why Do We Onboard? | Welcome to the “Why Do We Onboard?” lesson that explains the reasons why successful onboarding is essential to your organization. This lesson is the second of three in the “Remote Onboarding” course, which helps companies understand the onboarding process better and how they can navigate a successful program remotely. Company leaders are given four distinct reasons why the onboarding process is so important. By the end, viewers will understand how a successful remote program can aid them in the long run. | BizLibrary |
| Scaling Culture: Screening & Onboarding | As leaders, it's our job to screen candidates properly for value alignment. A bad hire doesn't just affect your customers—the damage is tenfold on your internal team. We have to protect our stakeholders: the company, the team, as well as the customers. We also owe it to the candidates. It's profoundly unfair to set people up for failure by letting them believe they are a great fit when they just aren't. ● Does your hiring process attract the right people and repel the wrong ones? ● Do you screen for company culture/core values and performance? ● Do all of your new team members know the company purpose, mission, values, and company story? ● Do you get a return on investment on your time spent on interviews? Successful onboarding builds a sense of belonging. It helps new hires understand how they fit into the organization's mission or purpose. It gets their buy-in on your core values and guides them on how those values manifest in your culture. Don't confuse onboarding with training! Your hires will still need to be trained in their individual job functions, but that comes later. The purpose of onboarding is cultural alignment and setting expectations for value-driven behavior. Culture-based screening and onboarding are two of the most important things you can do to create a strong culture. Module 2 is a framework designed to show you exactly: ● How to attract and hire staff who are aligned with your culture ● How to screen for people that will add to your team’s culture and purpose ● How to identify culture attributes to build an innovative recruitment strategy ● How to get a return on investment from the interview process ● How to create and scale a culture-driven onboarding | BizLibrary |
Transportation safety
| Course Name | Description | Partner |
|---|---|---|
| 10 Steps to Creating a Driver Safety Program | This video lesson, "10 Steps to Creating a Driver Safety Program (Manufacturing Version)" takes a manufacturing industry focus as it describes how to develop and implement an effective driver safety program for your company. Some steps include writing formal policies and checking the driving records of all employees who drive for work. A well-thought-out driver safety program can help keep your employees safe, keep your work-related accident and insurance costs down, and reduce potential company liability. | BizLibrary |
| 15-Passenger Van Safety Tips | This overview course introduces drivers of high-capacity vans to specific safety hazards and safe procedures for operating the vehicle. | BizLibrary |
| Alert Driving | Understanding the importance of being an alert driver can mean the difference between life and death. Learn how to observe conditions around you, anticipate hazardous situations, and react to avoid hazards with our Alert Driving course. Our course discusses driving at safe speeds, the dangers of driving while impaired, and illustrates how to increase your reaction time by following the two-second rule. Alert driving is a fundamental element of safe, defensive driving techniques. Learning Objectives: Driving while impaired, Avoiding distractions, Scanning the road, Things to look for, Increasing reaction time, The two-second rule This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Backing Up Safely | How often do you need to back up your vehicle? If you are like most drivers, you spend less time backing up than driving forward. However, backing up is one of the more risky maneuvers you do throughout the day, especially if it is in crowded parking lots or restricted spaces. This course will identify potential hazards for backing up and best practices for avoiding those hazards. Learning Objectives: Describe why backing up is risky, Identify potential hazards to safely backing up, Identify the number one way to prevent crashes while backing up, Describe best practices to safely back up This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Dangers of Distracted Driving | Driver distraction has become a serious problem, and unfortunately, seems to be increasing. Think about the last time you drove or rode in a car. Did you notice other distracted drivers? Or, were you distracted while driving? Even though most people know distracted driving is risky, they still become distracted while they drive. This course will describe why distracted driving is risky and identify strategies to reduce distracted driving. By the end of this course, you will be able to: Define distracted driving, Identify three types of distracted driving, Describe why distracted driving is risky, Identify strategies to reduce distracted driving This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Delivery Truck Maintenance | Many businesses depend heavily on their fleet of vehicles. In some businesses, such as package or propane delivery,or taxis, the fleet really is the business. In other cases, such as trades like electricians and plumbers, the vehicle is somewhat secondary to the actual job being performed, but no less important. In order for businesses which rely on vehicles to thrive, those vehicles which make up the fleet need to be able to operate safely and properly as close to 100% of the time as possible. | BizLibrary |
| DOT “Reasonable Suspicion” Testing for Managers and Supervisors: Part I | The first in a two-part series on reasonable suspicion testing, MARCOM's interactive course on DOT “Reasonable Suspicion” Testing for Managers and Supervisors: Part I discusses the Department of Transportation’s drug and alcohol regulations, the concept of “reasonable suspicion”, situations that justify “reasonable suspicion” testing, signs that an employee may be using drugs, and the procedures that managers and supervisors should use to administer “reasonable suspicion” testing fairly and effectively. Everyone knows that alcohol, drugs and driving don’t mix. Yet drivers who are “under the influence” are still a major cause of accidents. To help ensure that drivers of commercial vehicles as well as other transportation employees with “safety sensitive” jobs such as mechanics and warehouse workers stay drug- and alcohol-free, the Federal Transportation Employee Testing Act requires motor carriers to establish rigorous drug and alcohol testing programs. This two-part course has been created to satisfy the DOT’s 2-Hour Reasonable Suspicion training requirements. Areas covered in the course include DOT/FMCSA Drug and Alcohol Regulations, an overview of reasonable suspicion testing, what makes suspicion reasonable, general signs of substance abuse, behavioral signs of drug abuse, physical signs of drug abuse and more. This content was updated on 11/27/2023. | BizLibrary |
| DOT “Reasonable Suspicion” Testing for Managers and Supervisors: Part II | The second in a two-part series on reasonable suspicion testing, MARCOM's Video On Demand (VOD) program on DOT “Reasonable Suspicion” Testing for Managers and Supervisors: Part II discusses the “behavioral” and “physical” signs that someone has been drinking, how alcohol and drug tests are conducted, the “Removal-From-Work” and “Return-To-Duty” processes, and more. In Part I of this program on “Reasonable Suspicion”, we discussed the responsibilities of mangers and supervisors in making sure that drivers of commercial vehicles and other transportation employees with “safety sensitive” jobs are not under the influence of drugs while they are working. But drugs are not the only substances employees can use that impair their judgement and affect their ability to perform their job safely. Alcohol can be a serious problem as well. So it is important to know the “indicators” of alcohol consumption, and when to consider sending an employee for a “Reasonable Suspicion” test. This two-part course has been created to satisfy the DOT’s 2-Hour Reasonable Suspicion training requirements. Areas included in the program include behavioral signs of alcohol abuse, physical signs of alcohol abuse, approaching the employee, drug and alcohol testing basics, how drug and alcohol tests are conducted, removal and Return-to-Duty, getting help for substance abuse and more. This content was updated on 11/27/2023. | BizLibrary |
| DOT “Reasonable Suspicion” Testing Overview: for Managers and Supervisors | MARCOM's interactive course on DOT “Reasonable Suspicion” Testing Overview: for Managers and Supervisors discusses the concept of “reasonable suspicion”, the types of situations that justify reasonable suspicion testing, and the procedures that managers and supervisors should use to administer it fairly and effectively. Areas covered in the course include an overview of reasonable suspicion testing, goes over what makes suspicion reasonable, recognizing signs of substance abuse, how to approach the employee and more. Using a powerful combination of audio, full-motion video, text and colorful graphics, this course provides the most cost-effective safety and regulatory compliance training available today. The course is divided into a number of logical sections so information is easily understood... and retained. This content was updated on 11/21/2023. | BizLibrary |
| DOT Alcohol and Drug Testing for Drivers | Employees of DOT-regulated employers who perform or could perform tasks that have been defined as “safety-sensitive” are subject to drug and alcohol testing. This includes over 12 million workers employed as airline pilots, bus drivers, commercial truck drivers, crew members on cargo ships, train engineers, and many others. Employers are required to implement a Drug and Alcohol Program and provide clear explanations of company policies and DOT testing regulations. They must also employ a Designated Employee Representative (DER) to administer the program, receive test results, remove employees from safety-sensitive duties when required, and answer questions about the program and testing process. By the end of this course, you will be able to: State the purpose of DOT drug and alcohol testing regulations, Describe who is subject to DOT drug and alcohol testing regulations, Identify the components of a DOT-compliant Drug and Alcohol Policy, Discuss DOT alcohol limits and testing procedures, Discuss DOT drug specimen collection and testing procedures, Describe the qualifications for and consequences of a “refusal to test”, Describe the six different types of DOT-mandated drug and alcohol testing, Describe the roles of Designated Employee Representatives, Medical Review Officers, and Substance Abuse Professionals This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Cargo Securement | MARCOM's interactive course on DOT Cargo Securement discusses the goals of the DOT’s Cargo Securement Standard, the requirements that the Standard places on motor carriers and drivers, and what drivers should do to ensure that the cargo on the truck they are driving stays put when they’re on the road. There are any number of things that can cause an accident on the highways. In studying incidents that involve commercial vehicles, the Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) determined that cargo being loaded and secured incorrectly is more likely to cause a crash than any other type of problem. So the DOT has established "cargo securement" regulations to specify how different types of cargo should be loaded and secured so that it can be transported safely. Areas covered in the course include the DOT Cargo Securement Standard, securement systems, working with “load limits”, loading and restraining cargo and more. | BizLibrary |
| DOT Commercial Motor Vehicle Inspections | MARCOM's Video On Demand (VOD) program on DOT Commercial Motor Vehicle Inspections discusses Federal inspection and maintenance requirements, how they apply to drivers, and how drivers can help to prevent accidents and injuries by complying with them. An estimated 15.5 million trucks operate on the roads in the United States. To help keep the roads safe for everyone who uses them, the Department of Transportation requires motor carriers to implement a program of regular inspection and maintenance for the trucks that they operate… whether they have a large fleet, or just a single truck. Commercial drivers play an important part in these programs, and the inspections they perform help to ensure that any problems with a vehicle are identified and repaired before they hit the road. Areas included in the program include an overview of FMCSA Regulations, pre-trip inspections, en route and roadside inspections, post-trip inspections and more. This content is also translated in Spanish. | BizLibrary |
| DOT CSA Awareness | The FMCSA implemented the Compliance, Safety, and Accountability (CSA) program to improve the safety of commercial motor vehicles on public roadways. This program uses performance and compliance data from roadside inspections, State-reported CMV crash records, carrier safety investigations, and carrier DOT registrations to focus FMCSA resources on the carriers who pose the greatest safety risk. Through compliance, the CSA program allows carriers and drivers to rectify safety concerns before crashes, injuries, or fatalities occur. By the end of this course, you will be able to: State the purpose of the FMCSA’s Compliance, Safety, and Accountability (CSA) program, State the function of the CSA Safety Measurement System (SMS), Describe the seven SMS Behavior Analysis and Safety Improvement Categories (BASICs), Describe how motor carriers are prioritized for CSA Interventions, Describe Pre-employment Screening Program (PSP) records for CMV drivers This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Advanced Operating Practices: Hazard Perception | There are two essential skills every CMV driver must have - the ability to recognize and react to hazards while on the road. When driving a CMV, you must remain vigilant, regularly check your mirrors and blind spots, and look all around for potential hazards. Children playing by the side of the road, a car emerging from an alleyway, and slippery road conditions are among the hazards that should cause you to slow down and be prepared to react. The more you drive, the better you will get at recognizing these and other potential hazards. Do not take your eyes off the road for more than a few seconds or use your cell phone or other device while driving. The sooner you spot a hazard, the more time you have to make adjustments and/or plan your way out of an emergency if one were to occur. By the end of this course, you will be able to: Identify road conditions and other road users that are potential threats to the safety of a combination vehicle, so appropriate adjustments can be made, Describe proper hazard recognition, visual search, and surveillance techniques and how to respond to possible emergency-producing situations in various traffic situations, Describe how to recognize potential dangers and the safety procedures that must be utilized while driving in construction and work zones This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Advanced Operating Practices: Railroad-Highway Grade Crossings | Railroad-highway grade crossings are dangerous for drivers. Every year, there are roughly 2,000 vehicle-train collisions and 200 fatalities at railroad crossings in the U.S. Commercial motor vehicles, or CMVs – heavy-duty trucks, tractor-trailers, and large passenger buses – are involved in many of them. Federal and state regulations address railroad-highway crossings because the consequences of these collisions can be costly and dangerous, even deadly, for those involved in the collision and also for surrounding communities. To ensure that you, your vehicle, and the train crews return home safely, be vigilant at and respect railroad-highway grade crossings. Always expect a train, slow down or stop before the crossing, as required, and make sure you can clear the tracks completely before starting across them. In a train-vehicle collision, the train always wins. School buses, passenger buses, and placarded vehicles transporting hazardous materials must stop at all railroad crossings, with a few exceptions. All other CMVs are required to slow down and check for approaching trains before proceeding. If you don’t slow down or stop when you are required to do so, drive around a crossing gate that is not fully up, or violate certain other crossing-related traffic laws, there’s a good chance you will be disqualified from driving a CMV for a period of time. It’s best not to take chances, for your safety, the safety of others, and your bank account. By the end of this course, you will be able to: Describe the meaning of signs and signals used at railroad-highway grade crossings, Identify the challenges and safety concerns related to railroad-highway grade crossings, Recall federal and state railroad-highway grade crossing regulations, Describe the requirements for “Emergency Notification Systems” to report unsafe conditions at railroad-highway grade crossings This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Advanced Operating Practices: Skid Control-Recovery, Jackknifing, and Other Emergencies | If you drive a commercial motor vehicle long enough, you will eventually experience an emergency. Maybe you’re driving a tractor-trailer in the mountains in winter, hit a patch of ice, apply the brakes, and your trailer starts to jackknife. Or you enter a curve a little too fast, hit the brakes, and start skidding towards the shoulder. Or you hear a “bang” and your vehicle starts pulling to the side. It’s important that you consider these situations – including how to avoid and respond to them – before they happen, as you may have only a few seconds to prevent a serious accident. This course discusses common causes of skids and jackknifes, and techniques you can use to avoid and recover from them. It describes appropriate responses when you are faced with an emergency, including evasive steering, emergency braking, and off-road recovery, as well as the proper response to brake failures, tire blowouts, hydroplaning, and rollovers. Lastly, it identifies unsafe acts and the role these acts can play in creating or worsening hazardous situations. At the end of this course, you will be able to: Explain the importance of directional control and the ability to stop in the shortest possible distance when operating on slippery surfaces, List common causes of skids and jackknifes, Describe techniques you can use to avoid and recover from skids and jackknifes, Describe emergency responses, including evasive steering, emergency braking, off-road recovery, and the proper response to brake failures, tire blowouts, hydroplaning, and rollovers, Identify unsafe acts and the role they play in creating or worsening hazardous situations This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operation: Backing and Docking | It is challenging enough to drive a large commercial vehicle in the forward direction on roads that were designed for and shared with automobiles and light trucks. Backing up the same vehicle to a loading dock, down an alleyway, or at a construction site is even more challenging because you cannot see everything behind you and, if you’re driving a tractor-trailer, your vehicle pivots at the fifth wheel coupling. While backing up is technically more difficult than other aspects of driving a large truck or bus, with enough practice, it can be mastered. This course covers guidelines and best practices for safely backing a combination vehicle, including “Get Out and Look” and the use of spotters. It also describes some challenging backing situations and how to evaluate a loading dock facility. By the end of this course, you will be able to: Identify best practices for safely backing a combination vehicle, List challenging and dangerous backing set ups that you might encounter as part of your CDL skills test and during your normal workday, Describe best practices for evaluating a facility where you will need to back and dock your vehicle for loading or unloading This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operation: Basic Control | Drivers of combination vehicles – tractor units coupled to one or more trailers – must maintain control of their vehicle at all times in order to arrive safely at their destination day in and day out. This means they must be knowledgeable about driving preparations, starting their vehicle, steering, shifting, double clutching (for manual transmissions), slowing, stopping, and backing. This also includes being able to adapt to and handle challenging conditions, including starting on an incline, tight turns, busy interstates and controlled-access highways, steep downgrades, slippery roads, and restricted areas. Learning the proper techniques is the first step. The only way to master these skills, however, is to practice, practice, and then practice some more. By the end of this course, you will be able to: Explain how to start, accelerate, steer, shift, slow, stop, and back a combination vehicle safely, Describe how to safely execute sharp left and right turns, Explain how to keep your vehicle centered in its lane and maneuver in restricted areas, Describe how to safely enter and exit an interstate or controlled-access highway This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operation: Control Systems/Dashboard | The gauges, switches, lights, and controls on your dashboard (or dash) are the “user interface” or “UI” for your vehicle. They can indicate an emergency situation or identify an issue that could become a concern if it isn’t addressed soon. They can also confirm that the vehicle is safe to operate. To keep a large truck or bus in good operating condition and maintain a safe driving experience, drivers should understand the function of all of the gauges, controls, and indicator lights on their dashboard. This will help them monitor vehicle functions and detect potential problems. Early detection can help prevent costly delays, expensive breakdowns, and repairs. Drivers should also be able to locate and use safety devices in the cab, and understand the function of steering, braking, acceleration, shifting, and parking devices and controls. By the end of this course, you will be able to: Explain what information the gauges, instruments, and lights indicate on a commercial motor vehicle, or CMV (including heavy-duty trucks, truck tractors, and large passenger buses), Describe the proper use of safety components, including safety belts and mirrors, Identify and explain the function of primary and secondary controls, including those required for steering, accelerating, shifting, braking (ABS, hydraulic, and air), and parking, Describe the proper use of the brake, accelerator, and clutch pedals This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operation: Coupling and Uncoupling | One of the basic skills necessary to drive a combination vehicle is coupling and uncoupling a tractor unit to and from a trailer. Coupling requires several steps, including inspecting the area and vehicle ahead of time, aligning the tractor to the trailer, backing up slowly, checking the trailer height and kingpin-fifth-wheel alignment, connecting the air lines and electrical cord, and backing under the trailer until the kingpin is locked into the fifth-wheel coupler. You must make sure the kingpin is properly locked into the fifth-wheel coupler, test the coupling, inspect and test the trailer brakes, and make sure the trailer lights are working correctly before it is safe for you to pull out onto the road. Uncoupling involves some of the same steps, but in a different order and often in reverse. The goal is the same - to make sure the tractor unit and trailer get where they need to be safely at the end of each day. This course covers the basic steps needed to safely couple and uncouple a tractor unit to and from a trailer. It also covers coupling to and uncoupling from a second trailer. By the end of this course, you will be able to: Describe how to prepare a tractor and trailer for coupling, Identify the steps needed to couple a tractor to a trailer, Explain how to ensure a coupling is safe and secure, before you drive a combination vehicle, Identify the steps needed to uncouple a tractor from a trailer This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operation: Shifting-Operating Transmissions | Semi-trucks, buses, and other large vehicles are costly machines that depend on large engines and extensive gear systems to travel long distances, haul heavy loads, and run for hours on end under all kinds of conditions. It is important for drivers of these vehicles to understand how their transmissions work and how gears are selected in order to maintain performance, fuel economy, long equipment life, and safety. While automated manual transmissions (AMTs) are gaining ground, manual transmissions are still in use and you will have an advantage if you know how to drive one. If you are new to double clutching, practice pushing in the clutch pedal and moving the shifter to help etch the foot and hand movements and timing into your memory. Also, practice revving up the engine while the truck is in neutral to get a feel for what the different RPMs sound like. The more you practice, the more natural these sounds and actions will become. This course describes how manual, automated manual, and automatic transmissions work, how to shift a multi-speed dual range transmission, and how utilizing proper shifting techniques improves vehicle control and fuel economy. By the end of this course, you will be able to: Define the terms “torque,” “power,” “gear ratio,” and “power band”, Describe the relationship between gear ratio, engine speed, and road speed, Explain the benefits of utilizing proper shifting techniques, Describe how to shift a dual-range manual transmission in a large CMV, Explain the difference between a manual transmission and an automated manual transmission (AMT) This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operation: Training Orientation | Entry-level driver applicants seeking to obtain a Class A or Class B Commercial Driver’s License (or CDL) for the first time, or to upgrade from a Class B CDL to a Class A CDL, must complete theory training and behind-the-wheel training supplied by a training provider registered with the Federal Motor Carrier Safety Administration, or FMCSA. Theory instruction can be provided in the classroom or online, while behind-the-wheel training must be conducted in a representative commercial motor vehicle (CMV) for which the driver is seeking to be licensed. Theory and behind-the-wheel trainings may be delivered by two different providers, but they must be completed within one year. This course is an orientation to the theory-based training. It introduces the regulations that apply to CMV drivers and the trainings they are required to complete to obtain a CDL. It describes safety fundamentals, vehicle size and weight limits, and responsibilities that are not directly related to CMV driving, such as cargo securement. Finally, it covers the ramifications if you do not comply with federal regulations, which can include driver disqualification and fines. By the end of this course, you will be able to: Explain commercial driver's license (or CDL) requirements for CMV drivers, Describe the laws and regulations that apply to CDL drivers, including the Federal Motor Carrier Safety Regulations (or FMCSR) and Hazardous Materials Regulations (or HMR), List the consequences of non-compliance with federal, state, and local regulations, Identify size and weight limitations applicable to CMVs This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Basic CMV Operations: Pre- and Post-Trip Inspections | The purpose of DOT pre-trip and post-trip inspections is the same – to prevent accidents and injuries and improve safety for everyone on the road. There are other benefits: Pre-trip inspections can identify defects and deficiencies before a CMV hits the road. This can save time and money, as breakdowns and accidents are expensive and cause delays. Post-trip inspections can also find defects and deficiencies, which can sometimes allow repairs to be made and schedules to be adjusted before the next work day begins. Note that many vehicle-related violations found during DOT roadside inspections could have been discovered during a pre-trip or post-trip inspection. Besides making the vehicle unsafe to operate, some violations, if found during a roadside inspection, can put a CMV out of service for a period of time. This course describes the parts and accessories that should be evaluated during pre-trip and post-trip inspections. It also covers reporting and recordkeeping requirements and en-route inspection requirements. At the end of this course, you will be able to: State the definition of commercial motor vehicle (CMV), Describe the different types of CMV inspections required by the FMCSA, Identify the parts and accessories that should be examined during a DOT pre-trip inspection, Identify which drivers are subject to en-route inspection requirements, Describe the in-cab inspection items and brake check procedures during a pre-trip inspection, State the reporting requirements for intermodal equipment issues, Describe the requirements for DOT post-trip inspections and Driver Vehicle Inspection Reports (DVIRs) This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Class A CDL | This set of 30 courses covers all of the theory training topics required by the Federal Motor Carrier Safety Administration (FMCSA, an agency of the U.S. DOT) as of February 7, 2022 to obtain a new Class A Commercial Driver’s License (CDL). You must complete all 30 courses and score at least 80% on all of the exams in order to complete the theory training requirement. Once you have successfully completed all 30 courses and passed all 30 exams, your completion data will be submitted electronically to the FMCSA’s Training Provider Registry (TPR) so that any state DMV can access it. You must also complete the FMCSA’s behind-the-wheel (BTW) training requirement, which must be obtained from a separate training provider, before you attempt to pass the CDL knowledge and skills tests at a state DMV. At the end of this course you will obtain the theory-based Entry-Level Driver requirements needed for the Class A CDL License. This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Class B CDL | This set of 29 courses covers all of the theory training topics required by the Federal Motor Carrier Safety Administration (FMCSA, an agency of the U.S. DOT) as of February 7, 2022 to obtain a new Class B Commercial Driver’s License (CDL). You must complete all 29 courses and score at least 80% on all of the exams in order to complete the theory training requirement. Once you have successfully completed all 29 courses and passed all 29 exams, your completion data will be submitted electronically to the FMCSA’s Training Provider Registry (TPR) so that any state DMV can access it. You must also complete the FMCSA’s behind-the-wheel (BTW) training requirement, which must be obtained from a separate training provider, before you attempt to pass the CDL knowledge and skills tests at a state DMV. At the end of this course you will obtain the theory-based Entry-Level Driver requirements needed for the Class B CDL License. This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Class B to Class A CDL | This set of 22 courses covers all of the theory training topics required by the Federal Motor Carrier Safety Administration (FMCSA, an agency of the U.S. DOT) as of February 7, 2022 to upgrade from a Class B to a Class A Commercial Driver’s License (CDL). You must complete all 22 courses and score at least 80% on all of the exams in order to complete the theory training requirement. Once you have successfully completed all 22 courses and passed all 22 exams, your completion data will be submitted electronically to the FMCSA’s Training Provider Registry (TPR) so that any state DMV can access it. You must also complete the FMCSA’s behind-the-wheel (BTW) training requirement, which must be obtained from a separate training provider, before you attempt to pass the CDL knowledge and skills tests at a state DMV. At the end of this course you will obtain the theory-based Entry-Level Driver requirements needed for the Class B to Class A CDL License. This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities - Handling and Documenting Cargo | The primary purpose of most commercial motor vehicles, or CMVs, is to transport cargo. Similar to the operation of any heavy machinery or equipment, some methods are regarded as best practice, some marginally workable, but legal, and some could be considered dangerous. When it comes to transporting cargo on public roads, there is no substitute for what is considered safe, efficient, and professional. In order to operate a commercial vehicle, you must know how to properly handle, distribute, and secure many different types of cargo. This course discusses the forces that affect a CMV and its cargo, how those forces can change while driving, best practices for loading and unloading cargo, cargo securement, important security measures, and requirements specific to hazardous materials and other specific cargo types. By the end of this course, you will be able to: Explain the basic theories of cargo weight distribution, cargo securement, cargo covering, and techniques for safe and efficient loading/unloading, Explain the proper handling and documentation requirements for hazardous material cargo, Describe basic cargo security and theft prevention procedures, Describe special considerations when transporting livestock, hanging meat, bulk liquids, towed vehicles, and oversized loads This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Drugs/Alcohol | CMV drivers and their employers are subject to federal regulations related to drug and alcohol use and testing. The purpose of these regulations is to improve public safety on the road. The DOT requires drug testing before a CMV driver is hired, for a percentage of randomly-selected drivers each year, if there is “reasonable suspicion” of drug use, following an accident that meets industry-specific criteria, and in order to return to duty and remain employed following a drug violation. A breath alcohol test is required at the same times, except for pre-employment. However, an employer may require it. A refusal to test, or to cooperate with the testing process in any way, is treated as a positive test result. Positive test results must be reported to the FMCSA’s Drug and Alcohol Clearinghouse and the driver must be promptly removed from safety-sensitive duties and referred to a Substance Abuse Professional (SAP). This course covers federal regulations related to the use of drugs and alcohol by CMV drivers, the effects of alcohol and drugs on the human body, the required components of a DOT-compliant Drug and Alcohol Policy, and DOT drug and alcohol testing. Contact your Designated Employee Representative (DER) if you have any questions about your company’s program or policies. By the end of this course, you will be able to: Describe the purpose of DOT regulations related to drug and alcohol use and testing, Describe when CMV drivers are subject to DOT drug and alcohol testing, Describe the effects of alcohol and drugs on the human body, Identify the components of a DOT-compliant Drug and Alcohol Policy, Discuss DOT alcohol limits and drug and alcohol testing procedures, Describe the qualifications for and consequences of a 'refusal to test', Describe the six different types of DOT-mandated drug and alcohol tests This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Environmental Compliance Issues | Driving a commercial motor vehicle can be a dirty job. Driving in traffic exposes you to exhaust gas from your own and other vehicles, and filling up with diesel and topping off fluids can expose you to vapors and splashed liquids that contain chemicals. Exhaust gas and spilled or leaked fluids from vehicles introduce pollutants to the environment and affect the public. Your cargo can also present environmental hazards and issues. When you are transporting hazardous substances, whether your load is placarded or not, the potential impact of an accident or spill can be very serious for the public and environment. Liquids and substances that are not recognized as hazardous materials can also negatively impact the public or environment if they are spilled or leaked in large quantities or in environmentally-sensitive areas. This course describes environmental hazards and issues that are posed by vehicle fluids, exhaust gases, and cargo. It also describes how city, county, state, and federal requirements can apply. By the end of this course, you will be able to: Recognize the environmental hazards and issues related to commercial motor vehicles and their loads, Describe the possible impact of city, county, State, and Federal requirements on these environmental hazards and issues, List ways drivers can minimize driving-related hazards and health problems This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: External Communications | There’s an old saying, “You catch more flies with honey than with vinegar.” This statement applies in many different settings. For CMV operators, whether you are driving in traffic, dealing with law enforcement, or simply picking up a load, it is usually more effective and efficient to be polite and courteous than it is to be rude, hostile, or demanding. The “catching flies with honey”-approach can be critical when you are dealing with law enforcement and DOT inspectors. This course discusses the importance of communication skills when interacting with law enforcement and other officials. It covers the roadside vehicle inspection process and what you should expect during an inspection, including how inspectors determine if you are proficient in the English language. Finally, it discusses the impact that violating Federal and state laws has on a CMV operator’s driving record and their employer’s record. By the end of this course, you will be able to: Explain the value of effective interpersonal communication techniques and skills with enforcement officials, Describe specifics of the roadside vehicle inspection process, including what to expect during this process, Detail the FMCSA’s English language proficiency requirements, Describe the impact of violating Federal and state regulations on a CMV driver’s driving records and their motor carrier’s records This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Fatigue and Wellness Awareness | DOT entry-level driver training (ELDT) {do not narrate} requirements apply to CMV drivers with less than one year of experience operating a CMV in interstate commerce with a required CDL. Federal ELDT {“entry-level driver training”} requirements are also used by several states for intrastate operations. Theory training for entry-level CMV drivers must cover topics in five different areas, including: Basic CMV Operation Safe Operating Procedures Advanced Operating Practices Vehicle Systems and Reporting Malfunctions Non-Driving Activities This course covers a topic in the Non-Driving Activities category: Fatigue and Wellness Awareness. After you complete this course, you will be able to: Identify who is subject to the U.S. DOT Entry-Level Driver Training (ELDT) requirements, Define “wellness”, Identify activities that can improve your general wellness, Identify signs of fatigue for which you should pull over if you are driving, Describe the meanings of blood pressure readings and blood cholesterol test results, Describe how your body weight can affect your health, Discuss how the use of illegal drugs or misuse of alcohol can impact driver safety, Describe the negative effects of excessive stress and methods of managing and reducing stress This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Hours of Service Requirements | The goal of the Federal Motor Carrier Safety Administration’s (FMCSA) Hours of Service regulations is to improve public safety by keeping fatigued commercial motor vehicle (CMV) drivers off of public roads. These regulations are commonly referred to as the hours-of-service rules, or HOS rules. They can be found in Part 395 of the Federal Motor Carrier Safety Regulations (FMCSR in 49 CFR Part 395). The HOS rules are designed to ensure that CMV drivers have enough time off to get the rest they need on a daily and weekly basis to drive safely. HOS rules are necessary because people are not good at judging their own drowsiness. This course describes the HOS rules for property-carrying and passenger-carrying CMV drivers, the responsibilities of drivers and carriers, the possible duty statuses and recording methods for Records of Duty Statuses (RODs), and who is exempt from and common exceptions to the HOS rules. At the end of this course, you will be able to: State the goal of the FMCSA’s Hours-of-Service (HOS) regulations, State the definition of commercial motor vehicle, Identify CMV drivers who are exempt from HOS regulations, Describe the four possible duty statuses, Identify the responsibilities of CMV drivers and motor carriers, Describe the HOS rules for property-carrying and passenger-carrying CMV drivers, Describe the four acceptable HOS recording methods, Describe the information that is required on Records of Duty Statuses (RODS), Describe common exceptions to the HOS rules This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Medical Requirements | The mission of the Federal Motor Carrier Safety Administration, or FMCSA, is to reduce crashes, injuries, and fatalities involving large trucks and buses. One way they accomplish this is to make sure that every CMV driver is “qualified” with regards to skills, training, experience, and physical and mental health before they are issued a Commercial Driver’s License, or CDL. Once issued a CDL, you must periodically pass a DOT physical and be issued a Medical Examiner’s Certificate to continue driving a CMV. Drivers who do not meet the FMCSA’s general qualifications, are not certified as “medically fit,” or are subject to disqualification based on specific offenses, orders, and loss of driving privileges, must not be issued a CDL nor be allowed to operate a CMV. This course lists the required general qualifications and physical qualifications for a CMV driver. It describes the DOT physical exam process and possible outcomes, as well as the offenses, orders, and loss of driving privileges that can disqualify a driver from operating a CMV. " By the end of this course, you will be able to: List 'driver qualifications' for a CMV driver to drive for a motor carrier with a required CDL in interstate commerce List the driver requirements to be 'physically qualified' and earn a Medical Examiner's (ME) certificate List the events that can disqualify a driver from driving a CMV List the items that a motor carrier must maintain in each CMV driver's qualification file This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Post-Crash Procedures | At some point, you may be involved in an accident while operating a commercial motor vehicle. Some accidents are relatively minor – you might back into another vehicle at a truck stop – while others are more serious – you might experience a rollover at highway speed. In either case, there are some basic steps you should take to prevent further damage and injury. Get your vehicle and other damaged vehicles off the roadway, if possible; assess your injuries; notify the authorities; turn on your four-way flashers and keep them on until you are able to place your warning devices; help care for the injured, if needed; assess the damage to your vehicle and cargo; contain spilled fluids; and help to put out any fires, if you have the means and training, and can do so safely. In certain cases – if there was a human fatality, for example – you must submit to post-accident drug and alcohol testing. Alcohol tests must be administered within 8 hours and drug tests within 32 hours. If you have a positive drug test result, blood alcohol concentration (BAC) of 0.02 or higher, or refuse to test, consequences range from being put out-of-service for 24 hours to losing your CDL for life. States can stipulate their own disqualifying events and longer disqualifying periods, beyond those required by the DOT. By the end of this course, you will be able to: Describe CMV post-crash procedures, including the requirement that the driver, if possible, assess their physical condition immediately after the crash and notify authorities or assign the task to other individuals at the crash scene, List the steps needed to protect the area; obtain emergency medical assistance; move on-road vehicles off the road in minor crashes; activate four-way flashers; and properly use a fire extinguisher, if necessary, Describe how to place reflective warning triangles following an accident, Explain post-crash testing requirements related to controlled substances (drugs) and alcohol This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Trip Planning | When you plan a long road trip in your personal vehicle, you often do research ahead of time to figure out your route. Your choices may be influenced by the availability of roadside attractions, rest stops, restaurants, and gas stations along the way, and the time and distance between them. Road closures, border crossings, and tolls might also figure in. For example, you might choose to drive on a highway that goes around a city rather than drive through it to save time. However, if there is a restaurant in that city that you’ve been wanting to visit, you might be willing to forgo the time savings in exchange for a delicious burger or slice of pie! CMV drivers should review their route plan every day to help them determine where they are going, when they will get there, and what to expect along the way, including any potential issues. In some cases, you, the driver, will be responsible for creating your own route plan. In other cases, your employer will create one for you. This course discusses the importance of route planning for CMV drivers, things you should consider, and resources that are available to help. By the end of this course, you will be able to: Explain the importance of and requirements for planning routes and trips, Identify the different permits that may be required for a trip, Identify different weight and height limits and describe how weight is calculated, Discuss special considerations for traveling with hazardous materials and waste, Describe special considerations for traveling with high-theft cargo This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Non-Driving Activities: Whistleblower/Coercion | DOT whistleblower protection, as provided in Section 405 of the Surface Transportation Assistance Act (STAA) of 1982, as amended, serves to improve commercial motor vehicle (CMV) safety by encouraging the persons best able to detect safety violations – CMV drivers and other motor carrier employees – to report noncompliance with CMV safety regulations. The STAA protects these drivers and employees from retaliation for engaging in, or being perceived to engage in, “protected activities.” Any employee who believes that they have been retaliated against by their employer in violation of the STAA may file a complaint with OSHA. This course lists the whistleblower activities that are protected under the STAA, identifies retaliatory actions by motor carriers that are prohibited for “protected activities,” and describes the complaint filing procedure and what happens after a complaint is filed. At the end of this course, you will be able to: Describe the purpose of DOT Whistleblower Protection, as provided in the Surface Transportation Assistance Act (STAA) of 1982, List the whistleblower activities that are protected, Identify retaliatory actions for which a commercial motor carrier employee could file a whistleblower complaint, Explain the purpose of the Coercion Rule, Describe the procedures for filing whistleblower complaints and coercion complaints, Describe what happens after a complaint is filed This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Communication | As the driver of a large commercial motor vehicle (CMV), one way to dramatically improve your interactions with other vehicles is to learn how to use your lights, horn, eye contact, and hand signals. These tools can help make sure you are seen by others and communicate your intentions. This can greatly reduce near-misses and accidents, and lower your stress level while driving. This course covers ways you can communicate your intentions to other road users through the use of headlights, turn signals, four-way flashers, brake lights, and horns. It also discusses how direct eye contact and hand signals can be used in interactions with other drivers, bicyclists, and pedestrians. This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Distracted Driving | Whether you are driving in city traffic or cruising along on a quiet country road, your focus and attention must remain on the job at hand – safely transporting cargo or passengers to their desired locations. Whenever you are driving and your full attention is not on the road, you are putting yourself, your passengers or cargo, other drivers, and pedestrians in danger. Driver inattention is a factor in many accidents and near-misses. In 2019, over 3,100 lives were lost and around 424,000 people were injured in crashes that involved a distracted driver. Cell phones and other in-cab devices can be a big distraction, which is why the Federal Motor Carrier Safety Administration (FMCSA) specifically addresses cell phone use by drivers of commercial motor vehicles. This course discusses the dangers of distracted driving, fines and penalties associated with cell phone use by CMV drivers, and ways to stay alert and in control while driving. After all, a safe driver is the best driver. By the end of this course, you will be able to: List things you can do to help stay awake, alert, and in control while driving, Identify potential in-cab and outside distractions for CMV drivers, Recall cell phone practices that are illegal while driving, Describe what happens if you are caught using a cell phone illegally while driving a CMV This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Extreme Driving Conditions | Drivers of commercial motor vehicles, or CMVs – heavy-duty trucks, tractor-trailers, and large passenger buses – must drive in all kinds of weather, in treacherous road conditions, and on steep grades and sharp curves. In order to reach their destination intact and maintain safety for all road users, they must know how to deal with these challenges. This course discusses how cold, hot, and inclement weather can affect CMV operations and what you should do under these conditions to maintain your vehicle and arrive safely at your destination, including how to install tire chains. It also describes how to safely operate your vehicle on steep grades and sharp curves. At the end of this course, you will be able to: List factors that can affect CMV operations in cold, hot, and inclement weather, Describe how to safely drive on steep grades and sharp curves, Explain proper tire chaining procedures This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Night Operation | For many drivers, including truck drivers, driving at night is desirable because there is less traffic and roadwork, and there can be some beautiful views. However, it can be dangerous. Because drivers can’t see as far ahead or identify hazards as quickly at night, they have less time to respond. They can be caught by surprise and not be able to avoid a crash. Problems with night driving can involve the driver, the roadway, and the vehicle. This course covers all three. It discusses how a truck driver’s vision and communication are affected by low light conditions, ways to improve vision at night, the proper use of vehicle lights, best practices for speed-space management, and how road lighting, wildlife, and intoxicated and impaired drivers present special hazards at night. By the end of this course, you will be able to: Describe how a driver’s vision and communication are affected by low light conditions, List some ways to improve vision at night, Describe the proper use of vehicle lights and best practices for speed-space management while driving at night, Explain how road lighting, wildlife, and intoxicated and impaired drivers present special hazards at night This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Space Management | It is important for you to manage the space around your vehicle at all times. You must have sufficient space ahead so that you have the time and distance needed to stop suddenly if traffic in front of you suddenly stops or another hazard appears. It is also important to stay centered in your lane and avoid driving alongside other vehicles, in case a driver doesn’t notice you or it is very windy. There is not much you can do about traffic to your rear, but if someone is tailgating you, best practices are to increase your following distance, avoid sudden moves, don’t speed up or flash your brake lights, and signal early if you intend to turn or change lanes. When driving a large vehicle, don’t forget to look for obstacles overhead and at ground level, make sure you have enough time and space to cross traffic or merge into traffic, and don’t drive over railroad tracks if they stick up a lot or you have low clearance. You must know the limitations of your vehicle and consider them at all times to avoid getting in an accident, stuck under an overpass, or high-centered on tracks. Use caution and your good judgment to help make sure you get to your next destination on time. At the end of this course, you will be able to: Describe how to maintain space around your vehicle in various traffic conditions, Explain how road conditions affect space considerations for your vehicle, Identify the proper way to make turns in a long commercial vehicle This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Speed Management | All drivers must maintain control of their vehicle at all times in order to arrive safely at their destination. CMV drivers require a bit more knowledge and skill to drive safely because their vehicles are significantly larger and heavier than other vehicles. The most important thing to consider is your required stopping distance. You must be able to be stop within the distance you can see ahead to avoid hazards. Try to match your speed to the speed of traffic around you in heavy traffic, slow down and downshift for curves and steep downgrades, slow down in poor weather and slippery road conditions, and maintain a safe following distance at all times. These small steps, and your good judgment, can keep the roads safe for you and other drivers, and make sure you all get home on time. This course discusses speed management for commercial motor vehicles, including in challenging road, weather, and traffic conditions. It also describes how to calibrate your following distance in different situations. By the end of this course, you will be able to: Explain how to manage your speed effectively in response to road, weather, and traffic conditions, Describe methods for calibrating safe following distances, taking into account stopping distances under different conditions, Describe how weight and length affect following distance This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Safe Operating Procedures: Visual Search | To safely drive a large commercial vehicle, you must be vigilant at all times. Whether you are cruising along at highway speed, stopped at a stop light, or driving in city traffic, you must keep your eyes on the road, continually scanning your surroundings for potential hazards. Every minute behind the wheel must be used to focus attention between your mirrors and the road. In so doing, your ability to monitor the condition of your vehicle, while monitoring and maintaining the space around you, greatly increases. It also improves your ability to track vehicles entering and exiting your blind spots. This course contains suggestions on how to maintain visual alertness and awareness in order to maintain a safe environment for you, your vehicle, and others who use the road. It also contains tips on how to spot distracted pedestrians and drivers. By the end of this course, you will be able to: Identify best practices to visually scan the road for potential hazards and critical objects, Identify potential signs of distracted pedestrians and drivers, List possible in-cab and outside distractions for CMV drivers This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Vehicle Systems and Reporting Malfunctions: Identification and Diagnosis of Malfunctions | A large diesel truck is much like a human body. It relies on multiple systems, small and large, to perform many different functions in order to convert the chemical energy in its fuel (diesel) into the energy needed to move the vehicle and its load. The vehicle must also keep the driver and passengers safe and comfortable, deal with noise and gas emissions that can be harmful to the environment, and last for many miles and years in order to be cost effective. Just like the human body, a diesel truck requires daily checks, routine maintenance, and occasional repairs. During daily and annual inspections, you are required to examine specific parts and accessories. Truck manufacturers create maintenance schedules identifying when fluids and parts need to be examined and/or replaced. How were the inspection and maintenance items chosen and why are they important? This course discusses the purpose and operation of the major systems of a combination vehicle, including the engine, exhaust, brakes, drive train, coupling, steering, and suspension systems. It provides a detailed description of each system, explains its importance to safe and efficient operation, and describes what is needed to keep it in good operating condition. It also covers common malfunctions and how to avoid them. By the end of this course, you will be able to: Identify and explain the function of major combination vehicle systems, Describe how to check key vehicle systems to ensure their safe operation, including engine, exhaust, brakes, drive train, coupling, steering, and suspension systems, Provide a detailed description of each key system, explain its importance to safe and efficient operation, and describe what is needed to keep the system in good operating condition, Recall troubleshooting techniques that help maintain the safe operation of your vehicle This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Vehicle Systems and Reporting Malfunctions: Maintenance | Commercial motor vehicles, or CMVs – heavy duty trucks, tractor-trailers, and large passenger buses – require daily checks, routine maintenance, and occasional repairs to keep them operating safely and efficiently. During required daily and annual inspections, you must examine specific parts and accessories. Truck manufacturers create maintenance schedules identifying when fluids, filters, and other parts need to be examined and/or replaced. In this course, we describe some basic procedures for maintaining and servicing a large diesel engine and key vehicle components. We also cover how to perform preventive maintenance and simple emergency repairs to help keep you on the road and get you to your destination on time. By the end of this course, you will be able to: Describe basic servicing and checking procedures for various engine and vehicle components, Explain how to properly perform preventive maintenance and simple emergency repairs, Identify tools and spare parts recommended to carry with you when you operate a CMV, Describe how to plug a hole in a tire tread, jump start a battery, and repair a brake system air line This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Entry Level Driver Training - Vehicle Systems and Reporting Malfunctions: Roadside Inspections | Specially trained inspectors use procedures and criteria from the CVSA’s North American Standard Inspection Program to conduct roadside inspections of CMVs and CMV drivers in the U.S., Canada, and Mexico. This program identifies the critical inspection items and unsafe conditions that can place vehicles or drivers Out-of-Service, and it ensures a uniform and reciprocal inspection and enforcement process in North America. This course details the roadside inspection process and eight inspection levels, lists the violations that can place a driver or vehicle Out-of-Service, and give some tips on avoiding and surviving inspections. By the end of this course, you will be able to: Describe the purpose of the Commercial Vehicle Safety Alliance’s (CVSA) North American Standard Inspection Program, Describe how the Federal Motor Carrier Safety Administration (FMCSA) works to improve safety for commercial motor vehicles (CMVs) and CMV drivers, State the definition of commercial motor vehicle, Describe the documentation and recordkeeping requirements for CMVs and CMV drivers, Describe the eight CVSA inspection levels, Identify who can conduct roadside inspections and where they can take place, List the possible outcomes of a roadside inspection and the violations that can place a driver or vehicle “Out-of-Service”, Describe how motor carriers and drivers can avoid roadside inspections, and how to best survive one This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT ERG Introduction | The Department of Transportation’s Emergency Response Guidebook (ERG) was created to help firefighters, law enforcement officers, medical personnel, and other first responders quickly identify the hazards present at transportation emergencies involving hazardous materials in order to protect themselves and the public. The ERG contains indexed lists of hazardous materials, the general hazards each material presents, and recommended safety precautions for emergency incidents. It is used in the U.S., Canada, Mexico, and several South American countries. By the end of this course, you will be able to: Explain the purpose of the U.S. DOT’s Emergency Response Guidebook (ERG), Define the terms “hazardous material” and “initial response period”, Describe the purpose and contents of the six color-coded sections of the ERG This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Air Carrier General Requirements | Part 175 of the Hazardous Materials Regulations (HMR) contains requirements related to the transportation of hazardous materials in commerce by aircraft. It applies to the offering, acceptance, and transportation of hazardous materials in commerce by all aircraft to, from, or within the U.S., and by aircraft of U.S. registry anywhere in the world. This interactive, online course will discuss the responsibilities of air carriers with regards to the HMR, the permitted use of the IATA Dangerous Goods Regulations, exceptions to the prohibition of hazardous materials on passenger aircraft, and hazmat employee training requirements. By the end of this course, you will be able to: Define the terms “cargo aircraft,” “passenger aircraft,” “dangerous goods” and “hazmat employee”, Compare the requirements for hazardous material air shipments in Part 175 of the Hazardous Materials Regulations (HMR) with those in the International Civil Aviation Organization’s (ICAO’s) Technical Instructions, List the HMR requirements, including employee training requirements, for air carriers who transport hazardous materials, List the shipping paper and pilot notification requirements for hazardous materials shipped in commerce by aircraft, Describe the hazardous material exceptions for passenger aircraft This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Air Carrier Loading and Stowage Requirements | Part 175 of the Hazardous Materials Regulations (HMR) contains requirements related to the transportation of hazardous materials in commerce by aircraft. It applies to the offering, acceptance, and transportation of hazardous materials in commerce by all aircraft to, from, or within the U.S., and by aircraft of U.S. registry anywhere in the world. This interactive online course will discuss Hazmat air carrier requirements and responsibilities. We will discuss the Hazardous Materials Table (HMT) and List of Dangerous Goods. We will discuss packaging for hazardous materials air transport, and the location, orientation, and securement of such items on an aircraft. We will also cover damaged shipments. By the end of this course, you will be able to: Define the terms “passenger aircraft,” “cargo aircraft,” “dangerous goods,” and “accessible” and “inaccessible” cargo locations, Explain how the Hazardous Materials Table (HMT) and the List of Dangerous Goods can be used to satisfy requirements for hazardous materials transported in commerce by aircraft, Describe the packaging requirements and identify quantity limitations and exceptions for hazardous materials transported by aircraft, List the loading, unloading, and stowage requirements for hazardous materials transported in commerce by aircraft , Discuss the HMR requirements for damaged or leaking hazardous material packages This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - General Awareness | Regulations related to the transportation of hazardous materials are contained in Title 49 of the U.S. Code of Federal Regulations (CFR). The Hazardous Materials Regulations (HMR) in Parts 171-180 of Title 49 regulate the transportation of hazardous materials in commerce by motor vehicle, rail car, aircraft, or waterborne vessel. The HMR include classification, labeling, packaging, handling, loading and unloading requirements, in addition to standards for hazmat training, incident reporting, hazard communication, and security. By the end of this course, you will be able to:Provide U.S. DOT definitions for “hazardous material,” “hazmat employer” and “hazmat employee”, Identify the circumstances under which the U.S. DOT’s Hazardous Materials Regulations (HMR) apply, Describe the responsibilities of hazmat employees and persons who offer hazardous materials for shipment, Use the Hazardous Materials Table to generate a basic description for use on shipping documents, Explain how hazardous substances, marine pollutants, elevated temperature materials, and hazardous wastes are identified and regulated during shipping This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Hazardous Materials Table | U.S. DOT regulations related to the transportation of hazardous materials in commerce by motor vehicle, rail car, aircraft, or vessel can be found in the Hazardous Materials Regulations (HMR). A key component of the HMR is the Hazardous Materials Table. This Table contains much of the information required for shipping documents, plus packaging and labeling requirements, transportation mode-specific quantity limits, and vessel stowage requirements. This course describes the contents of the Hazardous Materials Table and how it can be used to fulfill the U.S. DOT’s documentation, packaging, labeling, and other requirements for hazardous materials that are shipped within states, between states, and internationally. At the end of this course, you will be able to: Describe the contents and purpose of the Hazardous Materials Table (HMT) Identify the meanings of the symbols, letters, numbers, and text in the 14 columns of the HMT Describe how the information in the Table is used to fulfill the U.S. DOT’s documentation, packaging, labeling, and other shipping requirements for hazardous materials Use the HMT to generate a Basic Description for use on shipping documents This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Highway Carrier Loading and Unloading Requirements | The Hazardous Materials Regulations (HMR) apply to the transportation of hazardous materials in commerce. This includes the movement of these materials, plus all associated loading, unloading, and storage activities. Part 177 of the HMR contains requirements related to the transportation of hazardous materials by private, common, and contract “for hire” motor carriers. These carriers must also comply with several other Parts of the HMR, and many requirements of the Federal Motor Carrier Safety Regulations (FMCSR). At the end of this course, you will be able to: Define the terms 'hazardous material,' 'exclusive use,' and 'sole use,' according to the Hazardous Materials Regulations (HMR), Describe when the HMR apply to highway hazardous materials shipments, Describe the shipping paper recordkeeping requirements for hazmat carriers, List general loading and unloading requirements for hazardous materials, List the loading and unloading requirements for hazardous materials in Classes 1-5, 7, and 8 and Divisions 2.3 and 6.1 This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Highway Carrier Segregation Requirements | Certain hazardous materials must be separated from each other during transportation in a manner that prevents commingling if a package failure or leakage were to occur. The segregation requirements for highway hazmat shipments are contained in Section 177.848 of the HMR. These requirements apply only to the Hazard Classes and Divisions listed in the HMR’s Segregation Table and only if the materials are in packages that require labeling or placarding, a compartment within a cargo tank, or a portable tank loaded in a container or vehicle. At the end of this course, you will be able to: Use the Segregation Table in Section 177.848 of the Hazardous Materials Regulations (HMR) to determine segregation requirements for commercial highway hazardous materials shipments, Use the Compatibility Table to determine the segregation requirements for commercial highway shipments of Class 1 Explosives, Determine when a transportation incident involving a hazardous material must be reported to the National Response Center (NRC) This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - In-depth Security | The 2010 Pipeline & Hazardous Materials Safety Administration (PHMSA) Security Rule requires commercial shippers and carriers of certain types and quantities of hazardous materials to implement a Hazardous Materials Safety and Security Plan (a.k.a. “Security Plan”). This course identifies the types and quantities of hazardous materials that are covered by the rule, lists the required elements of and recordkeeping requirements for Hazardous Materials Security Plans, describes the three types of security that must be addressed by a Security Plan (personnel, route, and unauthorized access), and describes the general and in-depth training requirements for hazmat employees. At the end of this course, you will be able to: Provide the Hazardous Materials Regulations (HMR) definition for “hazardous material” and “large bulk quantity” List the required elements of a Hazardous Materials Security Plan Describe the three types of security that a Security Plan must address: personnel security, unauthorized access, and route security Describe the recordkeeping requirements for Security Plan documents Describe the general training and in-depth security training requirements for hazmat employees This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Labeling | The packaging used to secure hazardous materials during transport typically contains markings and labels to indicate that it contains a hazardous material. The purpose of marking and labeling is to communicate the hazards and risks of the materials being transported to anyone who could potentially be exposed to them.“Labeling” refers to the placement of primary and, if applicable, subsidiary hazard labels on the outer package. DOT labeling requirements are contained in Part 172, Subpart E of the HMR. At the end of this course, you will be able to: Define the terms hazardous material, packaging, package, bulk packaging, non-bulk packaging, marking, and labeling, Identify who is responsible for non-compliant hazardous material shipments, Use the Hazardous Materials Table and HMR to determine the required hazard labels for a package, List the international labels that can be used in place of or in addition to DOT hazmat labels, List durability, size, color, and placement requirements for DOT labels, Identify non-compliant hazmat packages This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Marking | The packaging used to secure hazardous materials during transport typically contains markings and labels to indicate that it contains a hazardous material. The purpose of these markings and labels is to communicate the hazards and risks of the materials being transported to anyone who could be exposed to them. All markings must be legible and durable; clearly visible; written in English; printed on or affixed to the package surface or a label, tag, or sign; and placed away from other markings (such as advertising) that could substantially reduce their effectiveness. DOT marking requirements are detailed in Part 172, Subpart D of the HMR. At the end of this course, you will be able to: Define the terms “hazardous material,” “packaging,” “package,” “bulk packaging,” and “non-bulk packaging,” as defined in the Hazardous Material Regulations (HMR), Identify the responsibilities of shippers, carriers, and drivers for hazardous material shipments, List general packaging requirements for hazardous materials, Identify UN POP marks, Box Maker’s Certificates, and “Glass – Handle with care,” “Keep dry,” and “Upright position” markings, Identify general, material-specific, and packaging-specific marking requirements for bulk and non-bulk packaging, Identify the DOT markings used to identify marine pollutants, radioactive materials, poisons, self-reactive materials and organic peroxides, explosives, regulated medical waste, and elevated temperature materials This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Packaging | The primary function of hazmat packaging is to ensure that hazardous materials remain intact and secure during transportation. All packagings must be designed to ensure that under normal conditions, the contents will not be released and the packaging effectiveness will be maintained as it experiences typical physical stresses, including shocks, vibrations, temperature extremes, and changes in humidity and pressure. The Hazardous Materials Table (HMT) in Section 172.101 of the HMR can be used to determine the non-bulk and bulk packaging requirements, and any conditions for packaging exceptions, for hazardous material shipments. At the end of this course, you will be able to: Define the terms “hazardous material,” “dangerous goods,” “packaging,” “package,” “limited quantity,” “excepted quantity,” and “consumer commodity”, Describe “bulk,” “non-bulk,” “combination,” “composite,” “single,” “large,” and “salvage” packagings, Identify when the Hazardous Materials Regulations, IMDG Code, IATA Dangerous Goods Regulations, and UN Recommendations apply, Demonstrate how to determine packaging exceptions and authorized packagings, and how to apply Special Provisions, Describe the purpose and application of DOT Special Permits, Show how Packing Group performance levels in UN POP marks are applied, List general HMR packaging requirements and common exceptions, Identify where the requirements for limited quantity and excepted quantity shipments can be found This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Placarding | The DOT requires marking, labeling, and placarding of hazardous materials being transported in commerce to, from, or within the U.S. The term “placarding” refers to the placement of large durable versions of hazard labels on transport vehicles, bulk packages, freight containers, unit load devices, and rail cars. The purpose of marking, labeling, and placarding is to communicate the potential dangers of hazardous materials. Placards are especially important to emergency responders, who use this information to initiate protective actions after an incident or accidental release. At the end of this course, you will be able to: Define the terms “hazardous material,” “packaging,” “package,” “bulk” packaging, and “non-bulk” packaging, as defined in the Hazardous Material Regulations (HMR), Identify the hazmat packaging employees who must comply with the HMR, Identify markings, labels, and placards on hazardous material shipments, Describe placards that are prohibited, including the exceptions that are allowed, Describe general placarding requirements for hazardous material shipments to, from, and within the U.S., including how to use the placarding tables in the HMR, and placarding provisions and exceptions This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Rail Carrier General Requirements | Rail carriers who transport hazardous materials in commerce in the U.S. must comply with the Hazardous Materials Regulations. Besides requiring hazmat training for all affected employees, there are regulations related to shipping papers; rail car positioning; package markings, labels, and placards; leaking packages; and shipment acceptance and inspections. This interactive online course discusses the DOT’s “Carriage by Rail” requirements in Subparts A, B, and most of C in Part 174 of the Hazardous Materials Regulations (HMR). This includes general requirements for hazardous material rail shipments, plus requirements specific to the acceptance, inspection, handling, and loading of hazardous material packages. It also covers tank car unloading and the removal and disposition of hazardous materials after delivery. By the end of this course, you will be able to: Describe the Department of Transportation’s (DOT’s) documentation and placarding requirements for the transportation of hazardous materials in commerce by rail, Describe the DOT’s inspection, acceptance, handling, loading, leakage, and tank car unloading requirements for hazardous material rail shipments, Describe the DOT’s requirements for the removal and disposition of hazardous materials after delivery by rail This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Rail Carrier Segregation and Position Requirements | Rail carriers who transport hazardous materials in commerce in the U.S. must comply with the Hazardous Materials Regulations (HMR). This interactive online course discusses the DOT’s “Carriage by Rail” requirements in Subparts C and D in Part 174 of the HMR. This includes requirements related to segregation, handling, switching, train position, and incident reporting for hazardous material shipments by rail. It details how to the use the Segregation, Compatibility, and Position In Train tables in the HMR. By the end of this course, you will be able to: Describe how the Segregation Table in Section 174.81(d) of the HMR is used for hazardous material rail shipments, Use the Compatibility Table in Section 174.81(f) to determine the segregation requirements for rail shipments of Class 1 Explosives, Describe DOT switching requirements for placarded rail cars, Describe how to use the “Position in Train of Placarded Cars Transporting Hazardous Materials” table in Section 174.85(d), Determine when a transportation incident involving a hazardous material must be reported to the National Response Center (NRC) This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Safety Training | Over 4 billion tons of hazardous materials are transported in the U.S. every year. Due to their inherent risks to life, property, and the environment, the U.S. DOT established the Hazardous Materials Regulations (HMR) to cover the classification, labeling, packaging, and handling of hazardous materials. The HMR also regulate hazmat training, incident reporting, hazard communication, and security. This course addresses safety training for hazmat employees. It provides them with the information they need to keep themselves and others safe when working with or around hazardous materials. This includes potential hazards, precautions that can be taken, basic first aid measures, and how to deal with leaks, spills, and fires. Regulations covered: 49 CFR 171-180 (2015): Hazardous Materials Regulations 49 CFR 172.704 (2015) At the end of this course, you will be able to: Provide the Department of Transportation's (DOT) definition for “hazardous material”, Describe the application of the U.S. DOT’s Hazardous Materials Regulations (HMR), Identify whom must comply with the HMR, Describe the purpose of hazmat package markings, labels, and shipping papers, Identify where one can find the emergency response information for a hazmat shipment, List Personal Protective Equipment (PPE) appropriate for working around chemicals Identify first aid measures and how to respond to hazmat spills and fires This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Security Awareness | In the wrong hands, hazardous materials can pose a significant security threat. Terrorist incidents involving hazardous materials have occurred in many different locations around the world and in some cases, have inflicted major damage and mass casualties. All hazmat employees must receive security awareness training to help them identify and handle security threats. This training is critical because hazmat employees are our first line of defense in preventing terrorists from accessing and using hazardous materials as weapons. Hazmat employees must be aware of the hazardous materials stored, handled, or transported by their company; make sure hazmats are stored securely; plan deliveries carefully to minimize opportunities for theft, hijacking, or sabotage; inspect all hazmat shipments upon arrival, refuse suspicious or damaged containers, and report evidence of tampering or theft; and never share hazmat or security procedures on a mobile device, in public, or over an unsecured network. At the end of this module, you will be able to:, Provide the Hazardous Materials Regulations (HMR) definition for “hazardous material”, Identify which employees should be knowledgeable about the HMR, Describe how terrorists can be identified, Explain why internal threats are especially dangerous, including threats to information security, Identify the types of hazardous materials terrorists are interested in obtaining, List facility and in-transit security measures that can be implemented to prevent unauthorized access to hazardous material shipments This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Shipping Papers | Shippers of hazardous materials – including hazardous wastes, hazardous substances, and marine pollutants – must prepare and certify shipping papers before offering these materials for commercial transportation to, from, or within the U.S. Shipping papers identify and classify the hazardous materials being shipped, and notify shippers and carriers of their hazards. They help define the protective measures necessary to protect employees, the public, and the environment, and can provide critical information to emergency response personnel. At the end of this course, you will be able to: Describe the shipping paper preparation and recordkeeping responsibilities of shippers, drivers, and carriers, Identify the requirements for the Emergency Response Telephone Number on shipping papers, Describe common exceptions for shipping paper requirements, Identify the required components of a Basic Description and Proper Shipping Description, List the additional information that is required for some hazardous material shipments, Identify the four types of shipper certifications, List the additional information that is included on the Uniform Hazardous Waste Manifest This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Vessel Carrier General Requirements | The U.S. Department of Transportation, or DOT, defines hazardous material as any material or substance that, due to its chemical properties, has the potential to cause injury, loss of life, or damage to property or the environment when transported in commerce. U.S. DOT regulations for the transportation of hazardous materials can be found in Title 49 of the U.S. Code of Federal Regulations (CFR). Regulations specific to hazardous materials transported in commerce by motor vehicle, rail car, aircraft, or vessel can be found in the Hazardous Materials Regulations (HMR) located in Parts 171 through 180 of Title 49 in the CFR. In this course, we will discuss hazmat vessel carrier requirements and responsibilities and describe the applicability of the hazardous materials regulations to vessel shipments of hazardous materials. We will discuss the required contents of the dangerous goods manifest for a vessel transporting packaged hazardous materials and describe the incident response and reporting requirements for hazmat vessel shipments. By the end of this course, you will be able to: Define the terms “dangerous goods,” “stowage,” “segregation,” “cargo transport unit” and “hazmat employee” Describe the applicability of the hazardous materials regulations to vessel shipments of hazardous materials List DOT requirements for hazmat shippers and vessel carriers List the required contents of the dangerous goods manifest for a vessel transporting packaged hazardous materials Describe the incident response and reporting requirements for hazmat vessel shipments This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Hazmat - Vessel Carrier Stowage and Segregation | The U.S. Department of Transportation (DOT) regulations for the transportation of hazardous materials can be found in Title 49 of the U.S. Code of Federal Regulations (CFR). The Hazardous Materials Regulations (HMR) contain requirements related to the classification, labeling, packaging, handling, loading and unloading of hazardous materials that are offered for or transported in commerce. They also stipulate standards related to hazmat training, incident reporting, hazard communication, and security. In this interactive, online course, we will discuss the applicability of the HMR to vessel shipments of hazardous materials. We will discuss the DOT general requirements for the handling, stowage, and segregation of hazmat packages on vessels, including use of the Hazardous Materials Table to determine stowage and segregation requirements. We also cover DOT requirements for hazmat vessel shipments related to power-operated equipment, barges, and ferries. By the end of this course, you will be able to: Define the terms stowage, segregation, cargo transport unit (CTU), and Dangerous Goods Manifest, Describe the applicability of the Hazardous Materials Regulations (HMR) to vessel shipments of hazardous materials, List DOT general requirements for the handling, stowage, and segregation of hazmat packages on vessels, Identify stowage and segregation requirements for hazardous materials using the Hazardous Materials Table, List DOT requirements for hazmat vessel shipments related to power-operated equipment, barges, and ferries This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT HAZMAT: General Awareness | MARCOM's Video On Demand (VOD) program on DOT HAZMAT General Awareness discusses the Hazardous Materials Regulations established by the U.S. Department of Transportation (DOT) and how they affect each stage of the transportation process, as well as what employees can do to help prevent HAZMAT incidents from occurring. Areas covered in the program include the regulation itself, training requirements, hazardous materials in the workplace, shipping papers, the Emergency Response Guidebook, packing and loading hazardous materials, and shipping and unloading hazardous materials. This content is also translated in Spanish. | BizLibrary |
| DOT HAZMAT: In-Depth HAZMAT Security | MARCOM's Video On Demand (VOD) program on DOT In-Depth HAZMAT Security focuses on what employees can do to help prevent theft, hijacking and sabotage of HAZMATs by terrorists. Areas covered in the program include the DOT HAZMAT security regulations, creating a security plan, preventing unauthorized access, the fundamentals of safe shipping, protecting HAZMATs while they are en route, and receiving shipments of hazardous materials. This content is also translated in Spanish. | BizLibrary |
| DOT HAZMAT: Safety Training | MARCOM's Video On Demand (VOD) program on DOT HAZMAT Safety Training discusses the Hazardous Materials Regulations established by the U.S. Department of Transportation (DOT) and how they affect each stage of the transportation process, as well as what employees can do to help prevent HAZMAT incidents from occurring. Areas covered in the course include the regulation itself, HAZMAT labels, placards and hazard classes, shipping papers and emergency response information, using the DOT Emergency Response Guidebook, shipping and receiving HAZMATs, and HAZMAT emergencies and exposure. This content is also translated in Spanish. | BizLibrary |
| DOT HAZMAT: Security Awareness | MARCOM's Video On Demand (VOD) program on DOT HAZMAT Security Awareness focuses on employees who handle hazardous materials and what they can do to help prevent theft, hijacking and sabotage of HAZMATs by terrorists. Areas covered in the program include the need for HAZMAT security training, understanding internal threats, securing HAZMATs and the facility, preparing to ship hazardous materials, protecting HAZMAT shipments and unloading HAZMAT shipments. This content is also translated in Spanish. | BizLibrary |
| DOT Hours of Service | MARCOM's Video On Demand (VOD) program on DOT Hours of Service discusses the Department of Transportation’s “Hours of Service” regulations, what the regulations themselves require, and what drivers need to do to comply with them. 24 hours a day, seven days a week, trucks are rolling. The drivers of these rigs are also helping to drive the day-to-day commerce that powers our economy. So it’s important that they not only have the knowledge, skill and commitment to help keep our roads safe, but that they are rested and alert whenever they are driving. So the Department of Transportation has established an “Hours of Service” regulation to ensure that drivers get the rest they need to drive safely. Areas included in the program include an overview of the regulations, keeping track of your time, 14-hour duty and 11-hour driving limits, 60-hour/7-day and 70-hour/8-day limits, using the sleeper berth provision and more. | BizLibrary |
| DOT Periodic Annual Inspections | The Federal Motor Carrier Safety Administration (FMCSA) requires a periodic inspection of every commercial motor vehicle (CMV) at least every 12 months. A periodic inspection must cover specific items, be performed by a “qualified inspector,” and the company that is responsible for the vehicle must maintain records of inspections for at least 14 months. Documentation of the most recent periodic inspection must be kept on the vehicle. This course covers the required inspections for CMVs, the parts and accessories that must be included in a periodic inspection, the criteria for periodic inspection items, how someone becomes a “qualified inspector” or “qualified brake inspector,” documentation and recordkeeping requirements, and possible civil penalties for failure to perform or maintain periodic inspection records. For a complete list of the defects and deficiencies that can cause a CMV to fail a periodic inspection, refer to Appendix A to Part 396 in the Federal Motor Carrier Safety Regulations (FMCSR). By the end of this course, you will be able to: State the definition of a commercial motor vehicle, or CMV, Describe the FMCSA’s inspection requirements for CMVs, Identify vehicle systems and devices that must be examined during a periodic annual inspection, List alternative inspections that can satisfy the periodic inspection requirement, Explain what makes a person “qualified” to perform a periodic inspection, List the documentation and recordkeeping requirements for periodic inspections This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Reasonable Suspicion Supervisor Training - Alcohol | Transportation employees of DOT-regulated employers who perform tasks that have been defined as “safety-sensitive” are subject to drug and alcohol testing. This includes “reasonable suspicion” testing, which is required when a properly trained supervisor suspects that an employee is under the influence of alcohol or illegal drugs based on the employee’s appearance, behavior, speech, or smell. Supervisors and company officials who may need to make a “reasonable suspicion” test determination are required to complete at least 1 hour of training on the signs and symptoms of alcohol misuse. This course describes the purpose of DOT testing regulations, defines “reasonable suspicion,” lists the signs and symptoms of alcohol use, and describes best practices for conducting reasonable suspicion interviews and alcohol testing. By the end of this course, you will be able to: State the purpose of U.S. DOT drug and alcohol testing regulations, Describe who is subject to U.S. DOT drug and alcohol testing regulations, Identify the components of a DOT-compliant Drug and Alcohol Policy, Describe the six types of DOT-mandated drug and alcohol testing, including reasonable suspicion testing, Define “reasonable suspicion”, List the signs and symptoms of alcohol use that can be used to make a reasonable suspicion test determination, Describe best practices for conducting reasonable suspicion interviews and alcohol testing, List the consequences of a positive breath alcohol test result and refusal to test This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| DOT Reasonable Suspicion Supervisor Training - Drugs | Transportation employees of DOT-regulated employers who perform tasks that have been defined as “safety-sensitive” are subject to drug and alcohol testing. This includes “reasonable suspicion” testing, which is required when a properly trained supervisor suspects that an employee is under the influence of alcohol or illegal drugs based on the employee’s appearance, behavior, speech, or smell. Supervisors and company officials who may need to make a “reasonable suspicion” test determination are required to complete at least 1 hour of training on the signs and symptoms of DOT-prohibited drug use. This course describes the five DOT-regulated drug classes, including their signs and symptoms of use, the types of observations that can be used for reasonable suspicion drug test determinations, and what happens during a reasonable suspicion interview, specimen collection, and drug testing. By the end of this course, you will be able to: Describe the five DOT-regulated drug classes, including their signs and symptoms of use, Decide what types of observations can be used for reasonable suspicion drug test determinations, Decide what types of observations cannot be used for reasonable suspicion test determinations but do warrant increased observation, Describe what happens during a reasonable suspicion interview, specimen collection, and drug testing, Describe the consequences of positive, negative, adulterated, and substituted drug test results This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Driving Defensively | MARCOM's program on "Driving Defensively" provides the information employees need to drive cars, vans, and small trucks safely, both on and off the job. When you drive defensively, you're always looking for trouble. Not because you want to cause it, but so you can defend yourself against other drivers and the trouble they can cause. Whether they're speeding, tailgating, or just not paying attention to what they're doing, other drivers can put you at risk. Areas covered in the course include information on the fundamentals of driving defensively, dealing with distracted drivers, coping with aggressive drivers, using your headlights, driving safely in bad weather, handling a blowout, sharing the road with trucks and buses, and more. | BizLibrary |
| Driving Defensively | Upon completing this course, you should be able to: Create a safety cushion around your vehicle and maintain safe following distances, adjusting as needed for different driving conditions. Recognize the dangers and potential costs of distracted driving, identify common distracted behaviors, and avoid distracted drivers on the road. Manage aggressive driving situations by dealing effectively with tailgaters, staying calm, and responding appropriately if harassed or pursued by another driver. Use headlights correctly by knowing when to use them, avoiding over-driving headlights, and using high beams safely and courteously. Prepare your vehicle for bad weather, maintain control in slippery conditions, and recover safely from skids or hydroplaning. Respond safely to vehicle emergencies by understanding tire blowouts, regaining control of the vehicle, and staying safe when stopped on the roadside. Share the road safely with large vehicles by recognizing the risks of trucks and buses, managing turbulence, and passing large vehicles safely. | BizLibrary |
| Driving Defensively for CDL/Large Vehicle Drivers: Handling Adverse Conditions | MARCOM's Video On Demand (VOD) program on Driving Defensively for CDL/Large Vehicle Drivers: Handling Adverse Conditions discusses how drivers can prepare for and drive defensively when encountering bad weather, work zones, distracted and aggressive drivers and more. Updated 04/25/2023 This content is also translated in Spanish. | BizLibrary |
| Driving Defensively for CDL/Large Vehicle Drivers: The Basics | MARCOM's Video On Demand (VOD) program on Driving Defensively for CDL/Large Vehicle Drivers: The Basics discusses how truckers can not only prepare and defend themselves from other drivers, but from driving hazards such as low visibility, work zones and pedestrians as well. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. This content is also translated in Spanish. **Updated 04/25/2023** | BizLibrary |
| Driving Defensively: Coping with Aggressive Drivers | MARCOM’s Micro-Learning course on Driving Defensively: Coping with Aggressive Drivers provides key techniques for managing encounters with aggressive drivers, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Defensively: Dealing with Distracted Drivers | MARCOM’s Micro-Learning course on Driving Defensively: Dealing with Distracted Drivers offers essential strategies for safely navigating around distracted drivers, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Defensively: Driving Safely in Bad Weather | MARCOM’s Micro-Learning course on Driving Defensively: Driving Safely in Bad Weather offers critical tips for maintaining safety during adverse weather conditions, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Defensively: Handling a Blowout | MARCOM’s Micro-Learning course on Driving Defensively: Handling a Blowout provides essential guidance on safely managing tire blowouts, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Defensively: Sharing the Road with Trucks and Buses | MARCOM’s Micro-Learning course on Driving Defensively: Sharing the Road with Trucks and Buses offers key strategies for safely navigating around large vehicles, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Defensively: The Basics | MARCOM’s Micro-Learning course on Driving Defensively: The Basics delivers fundamental defensive driving techniques, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Defensively: Using Your Headlights | MARCOM’s Micro-Learning course on Driving Defensively: Using Your Headlights delivers essential guidance on proper headlight use to enhance safety, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Hazard Recognition | Safe drivers recognize potential hazards and stay out of harm's way. With our Driving Hazard Recognition course, you’ll learn techniques for negotiating intersections and blind spots as well as avoiding erratic drivers, pedestrians, animals, and parked vehicles. You’ll also learn about driving with limited visibility and in slippery conditions. Paying extra attention to common driving hazards can help ensure that your passengers and cargo return home safely. By the end of this course, you will be able to: Intersections, Blind spots, Limited visibility, Losing traction, Erratic drivers, Pedestrians, animals, parked vehicles This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Driving Large Vehicles and Heavy Equipment | Vehicles on public roadways come in many different shapes and sizes. Most passenger vehicles – cars, vans, SUVs, and pickup trucks – have similar configurations and controls, and drivers of these vehicles understand their capabilities and limitations. However, drivers of large trucks and heavy equipment must use extra caution in order to safely navigate and share the roads with smaller vehicles. This course covers some of the things that must be considered when driving large vehicles or operating heavy equipment in order to ensure the safety of operators and people who are nearby. Topics covered include blind spot awareness, how to safely back up, dealing with inclement weather and poor road conditions, construction and work zone considerations, and minimizing in-cab distractions. At the end of this course, you will be able to: List the items you should check before starting up a large vehicle or piece of heavy equipment, List the additional limitations that large vehicles and heavy equipment have when compared to smaller vehicles, Identify the blind spots on a large semi-truck, Describe how you can safely back up a large truck or piece of heavy equipment, Describe how high winds, standing water, driving in rain or snow, potholes, and sun glare can be hazardous while driving, List the steps you should take if your vehicle begins to overheat or hydroplane, List the main reasons large vehicles have longer stopping distances, List rules that can help improve safety at construction zones and work zones This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Driving Preparation | Be prepared for any trip with our Driving Preparation training that provides the basics of vehicle maintenance and inspection as well as suggestions for planning your route. Our course also suggests some valuable emergency supplies that can help prevent a minor inconvenience from becoming a major problem, such as common tools, spare tire, jumper cables and more. In addition to saving time and other costs, proper driving preparation can ultimately save your life as well as the lives of other drivers, passengers, and pedestrians around you. Learning Objectives: Vehicle maintenance, Vehicle inspection, Planning, Emergency supplies, Securing cargo, Seat belts, Cell phones This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Driving Safety | MARCOM's Video On Demand (VOD) program on Driving Safety discusses the hazards that can be encountered on the road and the safe practices that employees can use to avoid them. We do so much driving that it's easy to forget how dangerous it can be. Each year motor vehicle accidents claim more than two million lives worldwide and result in tens of millions serious injuries. In fact, they are the number one cause of death on the job. Employees can prevent these incidents if they understand how to deal with the hazards that they can encounter on the road... whether they result from mechanical problems, bad weather, darkness, distraction, other drivers or even themselves. If employees approach driving with this knowledge, as well as the proper attitude, good driving skills and a well-maintained vehicle, they can help to prevent accidents and injuries... and make the roads a safer place for everyone. Areas included in the program include information on preparing to drive safely, safe driving principles for all drivers, driving safely when sharing the road with trucks and buses, staying safe when driving at night and in inclement weather, avoiding distractions when you're driving, the dangers of road rage, what to do if a "driving emergency" arises and more. This content is also translated in Spanish. | BizLibrary |
| Driving Safety: The Basics | MARCOM's Video On Demand (VOD) program on Driving Safety: The Basics provides the information employees need to drive cars, vans and small trucks safely, both on and off the job. We do so much driving that it's easy to forget how dangerous it can be. Every year road accidents claim more than two million lives worldwide, and cause tens of millions serious injuries. Fortunately, most accidents can be prevented when drivers think ahead and are proactive, doing things to avoid dangerous situations on the road. And the good news is, people can start being safe drivers even before the key goes in the ignition. With the right skills, a well-maintained vehicle and the right attitude towards driving, employees can make the roads a safer place for everyone. Areas included in the program include information on preparing to drive safely, the fundamentals of safe driving, driving safely when sharing the road with different types of vehicles, staying safe when driving at night and in inclement weather, road rage and distracted driving, what to do if there's an emergency and more. **Updated 03/01/2023** | BizLibrary |
| Driving Safety... The Basics | Upon completing this course, you should be able to: Commit personally to safe driving by preparing for trips and ensuring your vehicle is properly maintained. Understand the importance of maintaining a safety cushion, establish appropriate following distances in various conditions, and pass other vehicles safely. Recognize the challenges of sharing the road with different types of vehicles and apply techniques for driving safely around them. Identify hazards associated with driving in darkness or slippery conditions, use headlights effectively, and regain control of the vehicle when traction is lost. Explain how distraction and anger contribute to unsafe driving, use techniques to manage emotions and remain focused, and protect yourself from distracted or aggressive drivers. Respond appropriately to traffic accidents by stabilizing the scene, knowing when and how to alert authorities, remaining at the scene, and exchanging required information with involved parties. | BizLibrary |
| Driving Safety... The Basics: Distracted Driving and Road Rage | MARCOM’s Micro-Learning course on Driving Safety… The Basics: Distracted Driving and Road Rage offers essential insights on managing distractions and aggressive behaviors while driving, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Safety... The Basics: Driving at Night and in Bad Weather | MARCOM’s Micro-Learning course on Driving Safety… The Basics: Driving at Night and in Bad Weather delivers key safety tips for handling challenging driving conditions, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Safety... The Basics: Driving with Other Vehicles | MARCOM’s Micro-Learning course on Driving Safety… The Basics: Driving with Other Vehicles offers essential tips for safely sharing the road, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Safety... The Basics: Handling an Emergency | MARCOM’s Micro-Learning course on Driving Safety… The Basics: Handling an Emergency delivers crucial guidance for managing driving emergencies, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Safety... The Basics: Preparing to Drive Safely | MARCOM’s Micro-Learning course on Driving Safety… The Basics: Preparing to Drive Safely delivers essential tips for getting ready to drive safely, delivered through a focused 3–5 minute video. | BizLibrary |
| Driving Safety... The Basics: The Fundamentals | MARCOM’s Micro-Learning course on Driving Safety… The Basics: The Fundamentals delivers core safe driving principles, delivered through a focused 3–5 minute video. | BizLibrary |
| Drug and Alcohol Testing... for CDL Drivers | MARCOM's Video On Demand (VOD) program on Drug and Alcohol Testing... for CDL Drivers provides information on what happens if a driver tests positive for a substance, and how they can get help for a drug or alcohol use disorder. The course also includes the recent approval of “oral fluids testing” as a testing method, as well as discusses the Federal Transportation Employee Testing Act, which helps ensure that drivers of commercial vehicles stay drug-and alcohol-free. Everyone knows that alcohol, drugs and driving don’t mix, but impaired drivers are still a major cause of accidents. With 42,795 fatalities and 1.5 million injuries in 2022 in the United States alone, keeping commercial drivers who are impaired by drugs or alcohol off the roads and getting them help for their substance use disorders is more important than ever. Areas included in the program include information on DOT/FMCSA drug and alcohol regulations, drug and alcohol testing basics, how drug and alcohol tests are conducted, driver removal and return-to-duty, getting help for substance use disorders and more. This content was updated on 11/27/2023. | BizLibrary |
| Environmental Driving Hazards | Although most driving occurs during the daytime hours with good visibility, there are instances where you may have to drive with limited visibility or in inclement weather. This course identifies common environmental hazards and strategies to prevent crashes related to environmental hazards. Learning Objectives: Define common environmental hazards, Identify why environmental hazards may cause a crash, Identify strategies to prevent crashes related environmental hazards This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Equipment Safety Essentials: How to Avoid Distracted Driving | Cars are fantastic. They get us places way faster than walking. They also sometimes crash into walls and trees and other cars. So this video will help make sure you use your vehicle for the first reason, and not for the second one. You’ll also see the sweetest ride you can possible imagine. A McLaren? A Ferrari? Even better, people. Even better. | BizLibrary |
| Fatigue and Its Effects… for CMV Drivers | MARCOM's Video On Demand (VOD) program on Fatigue and Its Effects… for CMV Drivers discusses the factors that contribute to fatigue, the dangers of driving while you're fatigued… and the Federal Motor Carrier Safety Administration “Hour of Service” regulations that address these issues. Problem-solving, quick decision-making and good judgement are all skills that CMV drivers need to drive safely. But if you're not getting a healthy amount of sleep, it can seriously impair these abilities. In fact, being awake for 24 hours straight can affect your driving as much as if you were legally drunk. And if you don't get enough sleep over an extended period of time, you can become "fatigued"… which can increase the chances of having an accident when you're behind the wheel even more. Areas included in the program include information on the basics of fatigue, types of fatigue and sleep disorders, the FMCSA Hours of Service regulation and more. | BizLibrary |
| Golf Cart Safety | In this course, we will review basic golf cart safety, who can operate one, driving rules and how to handle maintenance while protecting yourself. | BizLibrary |
| Hazard Perception - Hidden Hazards | Hidden hazards are not easily identifiable. They are partially or completely hidden from your view, but still have the potential to develop into a risk. Because the hazard is partially or completely hidden, it is unlikely you will be able anticipate the risk far in advance. This course will identify examples of hidden hazards and best practices to reduce the risks of these hazards. Learning Objectives: Define 'hidden hazard', Identify examples of hidden hazards, Describe best practices when scanning for hidden hazards, Identify defensive driving techniques that can reduce the risk of hidden hazards This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| IMDG Code - Hazmat Vessel Shipments | In the U.S., the Department of Transportation (DOT) regulates the shipping and packaging of hazardous materials being transported in commerce between states and internationally. DOT regulations related to the transportation of hazardous materials can be found in the Hazardous Materials Regulations (or HMR), which are included in the U.S. Code of Federal Regulations (CFR). When hazardous materials, or 'dangerous goods,' are transported on vessels on international waters, the International Maritime Dangerous Goods (IMDG) Code applies. The IMDG Code was created and is maintained by the International Maritime Organization (IMO), an agency of the UN. This interactive, online course provides an overview of regulations and procedures for the safe transport of dangerous goods by sea internationally. By the end of this course, you will be able to: Define the terms “hazardous materials,” “dangerous goods,” “packaging,” “package,” “limited quantities,” and several package- and packaging-related terms, Describe the roles of the U.S. Department of Transportation (DOT), U. S. Hazardous Materials Regulations (HMR), International Maritime Organization (IMO), and IMDG Code, Describe the contents of the IMDG Code, including the Dangerous Goods List (DGL), Emergency Schedules (EmS), and Medical First Aid Guide (MFAG), Identify common hazardous communication marks used on dangerous goods packages and containers, Describe the shipping documents required for dangerous goods shipments, Identify who must receive training related to the handling and transport of dangerous goods This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Injury Prevention for CDL Drivers | MARCOM's Video On Demand (VOD) program on Injury Prevention for CDL Drivers discusses the most common types of injuries that are experienced by CDL drivers, and how they can be avoided. Almost every day you see images in the news of a horrific accident on the highway, many of them involving large trucks. But most of the injuries that CDL drivers suffer aren’t a result of collisions at all. It’s the incidents that occur inside and around the truck, such as hooking up a trailer, loading and unloading cargo, or just getting in and out of the cab that are more likely to lead to an injury. Every year almost 10% of truck drivers suffer from an injury serious enough that they have to miss work for an extended period of time. This can cause both the driver and their company a lot of pain, both physically and financially. Areas included in the program include safety in the cab, working in your truck’s body, positioning at a loading dock, loading and unloading your truck, maneuvering in a yard and more. | BizLibrary |
| Load Securement | The North American Cargo Securement Standard provides the basis for the rules and regulations covering load securement on motor vehicles in the United States and Canada. This standard was created because unsecured loads can cause loss of life and load, cargo and vehicle damage, and accidents with other vehicles. This course covers the purpose of load securement, preparing loads, methods of load securement (including tie-down assemblies), working load limits, tie-down types, and safety. By the end of this course, you will be able to: Specify where and when the North American Cargo Securement Standard applies , List the three methods of load securement on a motor vehicle , Define working load limit (WLL) and aggregate working load limit (AWLL) , Describe how the number of tie-downs required for a load is determined , List safety guidelines related to cargo securement , Identify when vehicles and load securement devices should be inspected during transport , List commodities which have special load securement requirements This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Preventing and Managing Fatigue… for CMV Drivers | MARCOM's Video On Demand (VOD) program on Preventing and Managing Fatigue… for CMV Drivers discusses how you can manage fatigue when you’re on the road... as well as “sleep strategies” that you can use both on the road and at home to make sure you are getting enough good quality sleep. Problem-solving, quick decision-making and good judgement are all skills that CMV drivers need to drive safely. And if you're not getting enough sleep over an extended period of time, you can become "fatigued"… which can degrade these skills and increase the chances of having an accident when you're behind the wheel. But there are things that you can do to help you get the sleep that you need to be awake and alert when you’re on the road. Areas included in the program include information on the road sleep strategies, managing your fatigue on the road, at home sleep strategies, and more. | BizLibrary |
| Preventing Intersection Collisions - Cross Traffic | Intersections are one of the most dangerous locations on any roadway. You should pay particular attention to the cross traffic as you approach the intersection. Cross traffic includes all road users that are traveling on the intersecting road and may cross or enter your path. This course will identify common contributing factors to cross traffic intersection collisions and strategies to prevent intersection collisions due to cross traffic. | BizLibrary |
| Preventing Intersection Collisions - Rear-ends | More than 25 percent of all car crashes are rear-end collisions. A rear-end crash occurs when the front of one vehicle comes into contact with the rear of another vehicle. This course will describe contributing factors to rear-end crashes and identify strategies to prevent rear-ending or being rear-ended by another vehicle. By the end of this course, you will be able to: Define a rear-end crash, Describe contributing factors to rear-end crashes, Identify strategies to prevent rear-end crashes, Identify strategies to prevent being rear-ended This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Preventing Intersection Collisions - Turning | Intersections are one of the most dangerous locations on the roadway. Research has shown that a large number of crashes every year occur in an intersection or are intersection-related. This course identifies intersection hazards and strategies to prevent crashes in intersections. By the end of this course, you will be able to: Define an intersection, Identify common types of intersections, Describe the most important strategy to preventing turning related crashes, Identify strategies to prevent T-intersection crashes, Describe how to safely navigate a roundabout This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Preventing Loss of Control Crashes | Have you ever unexpectedly lost control of your vehicle while driving? Perhaps you lost control of your vehicle in inclement weather. Maybe it was raining hard and you applied the brakes suddenly, or you crossed a bridge that was covered with ice. Or, maybe you lost control because you had to suddenly steer to avoid hitting another vehicle or object. If so, you are not alone. These are all common factors that lead to loss of control events. This course will identify common loss of control crashes and then discuss ways to reduce loss of control and how to regain control. By the end of this course, you will be able to: Identify common loss of control crashes, Identify strategies to reduce your risk of losing control of your vehicle, Identify clues for losing control of your vehicle, Describe ways to regain control of your vehicle if you do lose control This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Preventing Sideswipe Collisions | Have you ever noticed another vehicle drifting slowing across the lane line into your lane? Or perhaps your vehicle was the one unintentionally crossing the lane line into another lane? If so, you are not alone, this is a common sideswipe crash scenario. This course will identify potential hazards that may lead to sideswipe crashes and best practices for avoiding those hazards. By the end of this course, you will be able to: Describe the types of sideswipe crashes, Identify potential hazards that may lead to sideswipe crashes, Identify strategies to prevent another vehicle from sideswiping you, Identify strategies to prevent you from sideswiping another vehicle This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Preventing Workplace Injury: Avoiding Traffic Accidents | Alas, traffic accidents aren’t as fun as they look in the movies. This video will help you recognize the common causes of traffic accidents and how to easily avoid them. You’ll also learn why we bothered switching away from horses in the first place, and you’ll also also see a few things you should never do behind the wheel that you almost certainly occasionally do. Have fun! This content is also translated in Spanish. | BizLibrary |
| Safe Driving | How’s your driving? Do you know all there is to know about being safe, prepared, and alert while on the road? Are you ready to review the foundational practices for being a safer driver? Welcome to the “Safe Driving” course that contains seven lessons on the essentials for safe driving habits. This course is designed to not only review general safety tips but give guidance on how to handle aggressive drivers (and stay calm yourself), what to do if you’re feeling drowsy while driving, and all about the dangers of distracted driving. It also covers specific situations—like a lesson for how to drive safely in winter weather, as well as a lesson for semi-truck drivers. After this course, you will learn how to be a more defensive driver who is safer, calmer, and more confident on the road. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Safe Driving: Addressing Aggression & Road Rage | Have you ever encountered an aggressive driver, or been one yourself? Welcome to the “Safe Driving: Addressing Aggression & Road Rage” lesson, which is the first of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson addresses aggressive driving and why it happens, how to react to an angry driver, and how to stay calm and collected yourself, so you can always remain safe and logical when behind the wheel. | BizLibrary |
| Safe Driving: Avoiding Distracted Driving | Do you understand the dangers of distracted driving? Welcome to the “Safe Driving: Avoiding Distracted Driving” lesson, which is the second of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson helps drivers truly understand how dangerous distracted driving is, especially using a phone. It also gives practical advice on how drivers can stay focused and alert while driving so they can avoid life-threatening accidents. Engaging in distractions is never worth the risk. | BizLibrary |
| Safe Driving: Defensive Driving | Do you know what being a defensive driver is? Welcome to the “Safe Driving: Defensive Driving” lesson, which is the sixth of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson gives ten safety tips for defensive driving so you can be prepared to stay out of harm’s way. | BizLibrary |
| Safe Driving: Minimizing Risk | Do you know the best practices for decreasing your risk of an accident while driving? Welcome to the “Safe Driving: Minimizing Risk" lesson, which is the fourth of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson offers drivers guidance on what to check on a vehicle before departing, what to do if you’re in an accident, and other tips to ensure you’re driving safely and effectively. | BizLibrary |
| Safe Driving: Preventing Drowsy Driving | Have you ever become drowsy while driving and struggled to remain focused and alert? Welcome to the “Safe Driving: Preventing Drowsy Driving" lesson, which is the third of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson helps drivers be aware of the dangers of drowsy driving, how to prevent it, and what to do if you can’t concentrate on the road because you’re tired. After this lesson, drivers will know why they should always be well-rested when driving and have methods to stay alert and safe. | BizLibrary |
| Safe Driving: Semi-Trucks | Are you a semi-truck driver? Welcome to the “Safe Driving: Semi-Trucks” lesson, which is the final of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson is intended for drivers of semi-trucks as a refresher for driving safely. From swinging wide when turning, being extra communicative, and conducting safety checks—semi-truck drivers will be reminded of safe practices they need to keep in mind on every trip. | BizLibrary |
| Safe Driving: Winter Weather | Do you have to drive in snowy or icy conditions? Welcome to the “Safe Driving: Winter Weather” lesson, which is the fifth of seven in the “Safe Driving” course on the essentials for safe driving habits. This lesson gives tips on being prepared for winter weather, tips for driving in snowy and icy conditions, how to correct fishtailing, and the gear you should keep in your vehicle to stay prepared for whatever might happen on the road. | BizLibrary |
| Safe Lifting in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Safe Lifting in Transportation and Warehouse Environments discusses how lifting and carrying things can affect the back, and how employees can use safe lifting techniques to help them avoid back injuries in transportation or warehouse facilities. We've all experienced back pain at one time or another, and it probably resulted from lifting something incorrectly. Maybe the load was too big or too heavy, or we lifted from an awkward position. But if you want to avoid injuries, you need to make sure that you use your back the "right way". Areas included in the program include the mechanics of safe lifting in a transportation environment, how to “listen” to your back, types of back injuries, preparing to lift something in a way that protects your back, how to keep your back safe when you’re lifting “below the waist”, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. | BizLibrary |
| Safety Case Study: Driving While Tired | Driving while tired puts not only yourself but also passengers and other people on the road in danger. Following drive time limits and taking breaks is essential to being alert and safe when driving. In this scenario, you will see how Rob learned firsthand what can happen when you try to drive past your limit. | BizLibrary |
| Safety Orientation in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Safety Orientation in Transportation and Warehouse Environments contains information employees need to create and maintain a safe and healthy workplace. When the day begins… there is always lots of work to do… orders to fill, quotas to meet and those ever-present deadlines to hit. But if we rush and aren’t careful we could very well cause an accident, damage valuable property, or even suffer a serious injury. That's where the phrase "Safety First" comes in. It means that working safely is the top priority and we need to learn to take precautions to protect ourselves from hazards and prevent accidents. Areas included in the program include information on how to prepare mentally for the job, safety housekeeping and accident prevention, the proper selection and use of personal protective equipment, safe work practices, how to prepare for emergencies and more. | BizLibrary |
| Sharing the Road with Pedestrians and Cyclists | Unless you are driving on an interstate, it is possible you will be sharing the road with other types of road users. For example, you may encounter pedestrians and bicyclists while driving in urban, suburban, or rural areas. These situations are dangerous because collisions between vehicles and cyclists or pedestrians often result in serious injuries or fatalities. This course will identify clues that cyclists and pedestrians may become hazards and strategies to prevent collisions with cyclists or pedestrians. By the end of this course, you will be able to: Describe why crashes occur between cars and cyclists or pedestrians, Identify clues that cyclists and pedestrians may become hazards, Identify strategies to prevent collisions with cyclists or pedestrians This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Slips, Trips and Falls in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Slips, Trips and Falls in Transportation and Warehouse Environments contains valuable information about how to identify, avoid and prevent hazards that cause slips, trips and falls. We’ve all slipped on the snow or ice in the winter…and tripped over a loose piece of carpet or our kids’ toys…and not thought much about it. But on the job, slips, trips, and falls can be serious problems. In fact, they’re involved in most of the accidents that occur in workplaces now-a-days. They cause 17% of disabling occupational injuries and 15% of on-the-job fatalities… and you don’t have to fall a long way to hurt yourself. Fortunately, slips, trips and falls can be prevented. Areas included in the program include how to center your gravity affects your balance and stability, defining slips, trips and falls, how to navigate walking surfaces safely, footwear that will help prevent slips, trips and falls, how to fall properly and more. | BizLibrary |
| Speed and Space Management | Speeding is one of the contributing factors in a large percentage of crashes. Not only does speeding above the posted speed limit increase your risk of being involved in a crash, it also increases the severity of the crash. High speed crashes are more likely to result in a fatality or injury compared to lower speed crashes. This course will identify why it is important to manage your speed and space around your vehicle and describe strategies for effective space management. By the end of this course, you will be able to: Define speed and space management, Identify why it is important to manage your speed and space around your vehicle, Describe strategies for effective space management This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Tanker Rollover | Approximately 1300 tanker truck rollovers occur every year. These rollovers are the reason behind one in four accident-related truck driver deaths. This course emphasizes the importance of drivers paying close attention to the road and its conditions, as well as how their behaviors and decisions can factor in a rollover. By the end of this course, you will be able to: Key statistics on tanker rollovers, How tanker rollovers occur, Common causes of tanker rollovers, Ways to prevent tanker rollovers This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Tanker Rollover - Global | Hundreds of thousands of tanker truck loads are shipped every day. Unfortunately, thousands are involved in crashes each year with some accidents severe enough to result in the tanker rolling over and spilling its contents. This is why it is important for tanker truck drivers to always remain focused, be aware of what can cause a rollover, and know how to prevent them from occurring. This course emphasizes the importance of drivers paying close attention to the road and its conditions, as well as how their behaviors and decisions can factor in a rollover. | BizLibrary |
| UTV & ATV Safety | Welcome to the “UTV & ATV Safety” course designed to inform viewers about UTV and ATV use on the job. This course, comprising two lessons, explores information employees will need to know before operating these vehicles in the field, as well as safety tips for taking off. Viewers will leave this experience with the knowledge necessary to operate UTVs and ATVs with confidence and clarity. | BizLibrary |
| UTV & ATV Safety: Before You Go | Welcome to the “UTV & ATV Safety: Before You Go” lesson designed to give viewers the necessary knowledge about UTVs and ATVs prior to operating them on the job. This lesson will define each vehicle and highlight a few of their differences. Viewers will also learn about some of the related laws and their employer’s responsibility for ensuring their safety. By the end of this experience, viewers can expect to have a few must-know rules for safely operating these vehicles before taking off. | BizLibrary |
| UTV & ATV Safety: Safety Tips for Takeoff | Welcome to the “UTV & ATV Safety: Safety Tips for Takeoff” lesson designed to provide viewers with a few must-know tips for safely operating UTVs and ATVs. This lesson will go over eight safety tips for using these vehicles. By the end of this experience, learners can feel more comfortable and confident when using ATVs and UTVs for their jobs. | BizLibrary |
| Walking and Working Surfaces in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Walking and Working Surfaces in Transportation and Warehouse Environments discusses the hazards that are associated with different walking surfaces that employees can encounter on the job, and provides practical information that they need to protect themselves from harm. Whether we’re standing, walking or climbing, we depend on the surfaces we walk upon to provide the support we need to position ourselves properly, use our muscles efficiently, keep our balance… and do our work safely. Yet slips, trips and falls continue to make up 20% of disabling occupational injuries, and thousands of fatalities every year. Fortunately, most of these accidents can be prevented. Areas included in the program include hazards associated with different walking and working surfaces, how to stay safe when navigating floors and walkways, safety requirements for stairways and fixed ladders, properly inspecting and setting up a portable ladder, and more. This VOD program is one of the most effective and efficient ways to get employees the training that they need, in a classroom or individually through their desktop or tablet computer. The program can be delivered through your distributor or loaded onto your own delivery system. It is available in any common video file format, such as .mp4, .wmv, .flv, etc. This content is also translated in Spanish. | BizLibrary |
| Work Zone Driving Hazards | Work zones or construction zones are some of the most risky locations on any road. In the United States, a crash occurs in a work zone every 5 to 6 minutes. These crashes result in dozens of serious injuries every day and multiple fatalities each week. This course will identify why work zones are hazardous and describe strategies to reduce your risk of a crash in a work zone. By the end of this course, you will be able to: Identify characteristics of a work zone, Identify why work zones are hazardous, Describe strategies to reduce your risk of a crash in a work zone This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
| Work Zone Safety | A “work zone” is an area of roadway associated with construction, maintenance, or utility work activities. Work zones are typically marked by a combination of signs, channeling devices, pavement markings, and/or work vehicles. Because they are often adjacent to active roadways, work zone workers are exposed to significant risks. Motorists, cyclists, and pedestrians traveling through and around work zones also face significant risks. Roadways and work activities differ, and weather, traffic volumes, and local environments also vary, so a “one size fits all” approach to work zone safety is not appropriate. However, there are policies, procedures, and guidelines which do apply. These are all covered in this module. At the end of this course, you will be able to: Define the term “work zone”, List hazardous conditions that work zones can present, Describe the components of a “Transportation Management Plan,” which can include a “Temporary Traffic Control” plan, “Transportation Operations” plan, and “Public Information” plan, Describe the purpose and contents of the “Manual on Uniform Traffic Control Devices”, Identify and describe “positive protection devices,” “exposure control measures,” and “other traffic control measures”, Identify the four areas of a work zone, Describe the elements of an “Internal Traffic Control Plan” for a work zone, List safe behaviors to use when driving in or around work zones This content is also translated in Spanish, French, French Canadian, and German. Select your language by choosing so from the drop down menu once the course is launched. | BizLibrary |
Video production
| Course Name | Description | Partner |
|---|---|---|
| 14 Day Video Production Challenge | Video School | |
| Adobe After Effects CC | Master Adobe After Effects for motion graphics, animation, and visual effects to create stunning video compositions. | Video School |
| Adobe Audition CC | Video School | |
| Adobe Premiere Pro CC for Beginners | A beginner-friendly course to learn Adobe Premiere Pro, covering video editing, transitions, effects, and exporting professional videos. | Video School |
| Advanced Videography | Take your videography skills to the next level by learning advanced filming techniques, storytelling, and post-production workflows. | Video School |
| Build Your Own Home Video Studio | Learn to set up a professional home video studio with the right equipment, lighting, and camera techniques. | Video School |
| Camera Confidence Media Training | Video School | |
| Camtasia Masterclass: The Video Creation in Camtasia Course | Video School | |
| Color Correction & Grading in DaVinci Resolve | Video School | |
| Complete Audio Production Course | Video School | |
| Creative Cinematography | Video School | |
| DaVinci Resolve | Video School | |
| DSLR Video Production | Video School | |
| Final Cut Pro X | Video School | |
| Start Your Filmmaking Career | Video School | |
| The Shorts Film School | Video School | |
| Video Editing for DSLR Shooters | Video School | |
| Video Editing in CapCut | Video School | |
| Video Production Bootcamp | Master the fundamentals of video production, including camera techniques, lighting, and editing for creating professional-quality videos. | Video School |
| Video Production Masterclass | Video School | |
| Webcam Videography | Video School | |
| Wedding Videography | Video School | |
| YouTube Audio & Video Production | Video School | |
| YouTube Marketing | Video School | |
| YouTube Masterclass | Video School |
Working remotely
| Course Name | Description | Partner |
|---|---|---|
| 7 Ways to Improve Your Video Call Appearance | Welcome to the “7 Ways to Improve Your Video Call Appearance” lesson where you will learn about how to properly present yourself for work-related video calls. Some topics that will be discussed include your dress code, grooming practices, body language, lighting, camera angle, and the importance of a practice run. After this lesson, you’ll have a better understanding of why it’s important to keep a professional appearance during your video calls, as well as some tips and tricks to follow so that you’re presenting your best self every step of the way. | BizLibrary |
| Anti-Harassment in Remote Work Settings | Welcome to “Anti-Harassment in Remote Work Settings,” a video lesson intended to help you prevent harassment from occurring among remote workers, as well as provide guidelines for how to respond if you are harassed. First, this lesson explains what harassment is and goes over examples of how it can occur online. Then, it covers strategies for encouraging professional behavior even as people work from home. Finally, it goes over specific action steps you can take to respond if you’ve personally experienced or witnessed harassment. | BizLibrary |
| Awwwwkward | If you’re running an online meeting, don’t leave your fellow attendees hanging! Punctuality is critically important to an online meeting. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Building Relationships and Trust | Welcome to the “Being a Remarkable Long-Distance Teammate: Building Relationships and Trust” video lesson, which describes how to cultivate mutually trusting and respectful relationships while working in a dispersed workforce. This lesson is the sixth of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. In this lesson, you’ll discover why it’s important to have meaningful relationships (not necessarily friendships) with your teammates, even when you work remotely. In addition to exploring the role of relatedness and interaction in building relationships, you’ll also learn specific tactics you can use to improve your relationships with your long-distance coworkers. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Conclusion | Welcome to the “Being a Remarkable Long-Distance Teammate: Conclusion” video lesson, which wraps up this series by summarizing the key learning points and encouraging you to apply them on the job. This lesson is the final of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. After viewing this lesson, you should walk away with a renewed understanding of how to be a proactive, engaged employee and, of course, teammate. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Creating Ethical Visibility | Welcome to the “Being a Remarkable Long-Distance Teammate: Creating Ethical Visibility” video lesson meant to help you remain a present and recognized value-add to your team from afar. This lesson is the eighth of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. During this lesson, you’ll learn what ethical visibility is (and what it isn’t) and explore practical tips you can apply every day to make sure you’re noticed for your efforts as a long-distance teammate. By contributing in every way you can without being dominating, you can show your value as an employee while making sure your positive intentions are clear to your coworkers. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Great Remote Communication | Welcome to “Being a Remarkable Long-Distance Teammate: Great Remote Communications,” a video lesson designed to help learners effectively send and receive messages while working remotely. This lesson is the fifth of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. Throughout this lesson, you’ll learn what’s required for communication to truly occur and the role of richness and scope in selecting the right communication tool. This lesson also addresses the fact that what you say, how you say it, and how you look all affect how your message is received. By the end of the lesson, you should be armed with several strategies to effectively communicate with your teammates at a distance. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Introduction to Kevin Eikenberry | Welcome to the “Being a Remarkable Long-Distance Teammate: Introduction” video lesson, which establishes the credentials of expert Kevin Eikenberry and prepares you for the rest of the series. This lesson is the first of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. In this lesson, you’ll discover what’s to come throughout this course—in a nutshell, the mindset, skillset, and habitset you need to be an effective remote employee and enjoy your work as well. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Remote Productivity | Welcome to the “Being a Remarkable Long-Distance Teammate: Remote Productivity” video lesson, which explains how to be efficient and effective as a remote worker. This lesson is the third of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. In this lesson, you’ll learn what true productivity looks like and explore the four productivity pivots you can use to keep yourself on track. Remember, if you want better work-life balance, you need to be more productive by focusing on accomplishments, not simply activities. With the help of this lesson, you can do just that! | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Self-Care and Work-Life Balance | Welcome to “Being a Remarkable Long-Distance Teammate: Self-Care and Work-Life Balance,” a video lesson created to help you improve your work-life balance and self-care routines when you work remotely. This lesson is the ninth of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. Throughout this lesson, you’ll consider three truths about work-life balance and go over key questions to ask yourself to define the line between your work life and your home life. Plus, you’ll learn some tips for cultivating healthier habits to improve your self-care. By getting an accountability partner and committing to maintaining your work-life balance and self-care, you can put yourself on a sustainable path to success as a long-distance teammate. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: The Importance of Expectations | Welcome to the “Being a Remarkable Long-Distance Teammate: The Importance of Expectations” video lesson intended to illustrate why you need to have a clear picture of success, especially as a remote worker. This lesson is the fourth of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. During this lesson, you’ll learn why it matters to have well-defined expectations, not only from your boss but from your colleagues and from you as well. You’ll also consider what makes expectations clear and dig into tips for clarifying them. | BizLibrary |
| Being a Remarkable Long-Distance Teammate: What It Means | Welcome to the “Being a Remarkable Long-Distance Teammate: What It Means” video lesson meant to explain how and why to be an amazing coworker from afar. This lesson is the second of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. During this lesson, you’ll discover the challenges, as well as the rewards, associated with working remotely. In addition, you’ll explore the 3P Model, which describes the role of potential, productivity, and proactivity in being a long-distance coworker. Ultimately, you should understand that the choice to be an engaged teammate lies with you. What will you decide? | BizLibrary |
| Being a Remarkable Long-Distance Teammate: Working with Others | Welcome to the “Being a Remarkable Long-Distance Teammate: Working with Others” video lesson created to guide you in being a productive and proactive coworker, even when working from afar. This lesson is the seventh of 10 in the “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry” video course dedicated to helping you reach your full potential as a remote employee. While viewing this lesson, you’ll discover the importance of understanding the work, using the right tools, following team processes, and accommodating people’s preferences in working productively with your teammates. By balancing your own work with the work of the team, you can be a top-notch teammate who your coworkers love to work with. | BizLibrary |
| Collaborating Remotely with Teammates | Welcome to “Collaborating Remotely with Teammates,” a video lesson intended to help dispersed workers communicate and work together more effectively. In this lesson, you’ll learn about key strategies for virtual collaboration with your teammates. From choosing the right medium to providing progress updates, there’s a lot to keep in mind. If you apply these tips, you’ll be able to make the most of the benefits of working remotely and remain a productive team. | BizLibrary |
| Conference Call Guidelines | Welcome to the "Conference Call Guidelines" video lesson, which teaches viewers proper conference call etiquette, as well as some tips on ensuring that everything goes smoothly. First, this lesson goes into what to do before a conference call even begins, such as distributing an agenda. Then, it gives tips on ensuring that you have the highest quality audio and video on your call as possible. The bulk of this lesson details what to do--and not do--when conducting or participating during the meeting. Finally, the lesson concludes with tips specifically for video conferences. Ultimately, viewers should feel prepared to participate or lead a conference call professionally and efficiently. (Keyword: remote) | BizLibrary |
| Connecting with Virtual Coffee | Welcome to “Connecting with Virtual Coffee,” a video lesson meant to explain how you can leverage a virtual coffee chat to help you feel less isolated from others and foster professional connections with an online video meeting. First, you’ll learn about what virtual coffee chats help you do. Then, it goes over a step-by-step process for scheduling, facilitating, and following up after a virtual coffee chat. Whether you’re new to the remote working scene or trying to expand your network of connections in your industry, getting virtual coffee can be a great tool to help you grow your career and feel more connected to others. | BizLibrary |
| Connecting with Your Team Virtually | While virtual connection has been essential for working together while apart, communicating through a screen or on the phone can be a “flat” experience. This video gives you ideas for creating a deeper, more three-dimensional experience with your team through intentional and creative communication. | BizLibrary |
| Engage with Clients Virtually | Engage with Clients Virtually is a video designed to improve your dealings with clients online and in the virtual space by adopting simple strategies recommended by behavioral expert, Peter Quarry. Learn seven easy ways to immediately improve your approach to online clients and customers. Engage with Clients Virtually is a video in which Peter Quarry presents simple ways to enhance any online customer communication. People will learn to respond quickly, personalize their approach, have data and resources at their fingertips, and build client enthusiasm and loyalty. | BizLibrary |
| Essential Hybrid Training: Avoiding Proximity Bias | Welcome to the “Avoiding Proximity Bias” video lesson that covers how to recognize, avoid, and counteract proximity bias when working on a hybrid team. This lesson is the seventh out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will be aware of the impact of presenteeism and how to increase visibility for remote team members. | BizLibrary |
| Essential Hybrid Training: Be Intentional About Office Time | Welcome to the “Be Intentional About Office Time” video lesson that covers why it’s important to make the most out of the time spent in person with members of a hybrid team. This lesson is the sixth out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will have practical ways they can improve productivity and engagement when they are in the office with their coworkers, and how to expand fun events to team members who are remote. | BizLibrary |
| Essential Hybrid Training: Building Culture and Team Cohesion | Welcome to the “Building Culture and Team Cohesion” video lesson that teaches ways employees and managers can help foster a safe, collaborative, and effective hybrid team culture. This lesson is the eighth out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will have actionable ways they can contribute to a positive culture regardless of the location of team. | BizLibrary |
| Essential Hybrid Training: Conclusion | Welcome to the “Conclusion” video lesson that wraps up the course on essential hybrid training for all employees. This lesson is the final out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. This lesson wraps up the course and reminds the viewer of key takeaways so they can improve the way they work within their hybrid teams. | BizLibrary |
| Essential Hybrid Training: Focus on Performance Outcomes | Welcome to the “Focus on Performance Outcomes” video lesson that outlines why it’s important to measure results instead of effort when working on a hybrid team. This lesson is the second out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will understand the impact of presenteeism on a hybrid team, how to set clear and measurable goals, and how to be more accountable. | BizLibrary |
| Essential Hybrid Training: Health and Wellness | Welcome to the “Health and Wellness” video lesson that covers why wellness needs to be prioritized, especially on hybrid teams, and how to improve health and wellness overall. This lesson is the tenth out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will cover the importance of authenticity on hybrid teams, making self-care a priority, and how to improve the daily interactions among employees working on hybrid teams. | BizLibrary |
| Essential Hybrid Training: Hybrid Meetings | Welcome to the “Hybrid Meetings” video lesson that covers best practices for virtual meetings. This lesson is the fifth out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will learn the best etiquette for virtual meetings when some employees are in-person and others are remote. | BizLibrary |
| Essential Hybrid Training: Introduction | Welcome to the “Introduction” video lesson that’s intended to introduce expert and consultant on remote work, Mike Gutman, as well as cover what viewers can expect from this course for all employees working on a hybrid team. This lesson is the first out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. | BizLibrary |
| Essential Hybrid Training: Productivity | Welcome to the “Productivity” video lesson intended to teach all employees working on hybrid teams how to boost efficiency. This lesson is the third out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will know how to be more in-tune with their engagement at work and how to leverage periods of high engagement to improve their productivity overall. | BizLibrary |
| Essential Hybrid Training: Scheduling Your Day/Week | Welcome to the “Scheduling Your Day and Week” video lesson that gives tips on how to make the most of your schedule when working on a hybrid team. This lesson is the ninth out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will have practical tips to improve their communication and effectiveness when some team members are remote and in person. | BizLibrary |
| Essential Hybrid Training: Transparent, Open, Proactive, and Asynchronus Communication | Welcome to the “Transparent, Open, Proactive, and Asynchronous Communication” video lesson that gives helpful advice on improving communication when working on a hybrid team. This lesson is the fourth out of 12 lessons in the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help teams with remote and in-office employees work more effectively. After watching this lesson, viewers will know the importance of flattening communication on a team and ways to avoid miscommunication when workers are remote and in-office. | BizLibrary |
| Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry | Welcome to “Expert Insights: Being a Remarkable Long-Distance Teammate with Kevin Eikenberry,” a video course dedicated to helping you reach your full potential as a remote employee. Presented by leadership and remote/hybrid work expert Kevin Eikenberry, this course comprises 10 lessons and is part of our Expert Insights series. Throughout this course, you’ll learn the required mindset, skillset, and habitset to be an effective remote employee. Specifically, you’ll consider the role of potential, productivity, and proactivity in being a strong long-distance worker. Plus, you’ll discover how to optimize your productivity, expectations, communication, visibility, work-life balance, and self-care. You’ll even gain some useful strategies for building trusting relationships and working well with your teammates from afar. By putting what you learn from this course into action and choosing to be an engaged teammate, you can set yourself up for success, even as a member of a dispersed workforce. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Essential Hybrid Training with Mike Gutman | Welcome to the “Essential Hybrid Training with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work effectively on teams that are a mix between remote and in-office employees. Mike is the go-to expert on remote work and gives tips on how to be more engaged on a hybrid team, communicate more effectively, and be more productive overall. After viewing this course, the learner will have actionable and practical tips about how to be more productive, engaged, and happier on a hybrid team, whether you’re in the office or remote, or both. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1.5 PDC for Society for Human Resource Management (SHRM), 1.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Expert Insights: Thrive While Working Remotely with Mike Gutman | Welcome to the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. Mike has the insider knowledge about remote work and gives tips throughout the course on things like how to be more productive, improve your team’s culture and engagement, and how to increase wellness and mental health. After viewing this course, the learner should know actionable steps on improving how they work from home, as well as improving the effectiveness of their remote teams. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 1 PDC for Society for Human Resource Management (SHRM), 1 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 1 PDU for the Project Management Institute (PMI). | BizLibrary |
| Fresh from the Market | We all get hungry; however, eating during an online meeting should be avoided at all costs. | BizLibrary |
| Good Morning Sunshine | Make it a priority to be on time and dressed appropriately for all virtual meetings. | BizLibrary |
| Handling Anxiety about Returning to the Workplace | Most people quickly left their physical workplace to work from home. As discussions continue around when and how you will return to work, you may feel a bit of uneasiness about how to protect yourself and do it well. This video offers suggestions for how to deal with your concerns and plan for success in the transition. | BizLibrary |
| How to Disagree and Maintain Connection | As open conversations become more common in professional settings, the opportunity for conflict has risen as well. With the right mindset and communication skills, it is healthy to engage with coworkers at a deeper level. This video teaches how to rise above disagreements and still have productive interactions with those you work with. This content is also translated in Spanish. | BizLibrary |
| How to Keep Your Energy High During Virtual Meetings | Studies have shown online meetings can be draining. This video gives you pointers to minimize video fatigue while keeping your energy high, staying productive and maintaining connection. | BizLibrary |
| How to Ruin a Virtual Meeting | Virtual meetings are exploding in popularity. What once seemed like a novel event has evolved into a routine part of many workdays. While online meetings deliver a host of benefits, they can also involve some challenges. Most of the examples you’ll see can be cured by common sense; however, sadly, it doesn’t seem like common sense is all that common anymore. How to Ruin a Virtual Meeting is an awareness-building series which takes a humorous look at some common virtual meeting faux pas. Each course takes about 8 minutes to complete. | BizLibrary |
| How to Share Your Workspace with Family | One of the most challenging aspects of working from home is sharing your workspace with family members. Whether it is a partner who is also working from home, or the requirements of online schooling for your kids, you might be dealing with noisiness, interruptions, or competing priorities. This video gives you tips for creating structure and improving communication so you can remain effective while working from home with others. | BizLibrary |
| How to Support Others With Anxiety | Public health concerns and political events have created a higher-than-normal level of stress in the community. You can have a powerful and positive impact on your colleagues without compromising your own mental health. This video shares several easy-to-apply tips to encourage those around you dealing with stress and anxiety. | BizLibrary |
| It Might Get Loud | Loud and distracting noises in the background can quickly derail an online meeting. | BizLibrary |
| It's My Party | Attempting to multitask is a surefire way to interrupt a virtual meeting. | BizLibrary |
| Lead Productive Online Meetings | Lead Productive Online Meetings will appeal to the increasing number of people working from home or in scattered locations. New technologies have made online meetings more feasible, but they require fresh approaches. In this video, psychology expert Peter Quarry provides helpful tips about making virtual meetings more productive. Lead Productive Online Meetings is a video providing skills to make online meetings productive and engaging by following simple strategies for ensuring good meeting etiquette and agendas, maximum contribution and engagement without interruptions, and keeping discussions short. | BizLibrary |
| Maintaining Work Culture Remotely | Welcome to “Maintaining Work Culture Remotely,” a video lesson intended to provide strategies for retaining or creating a strong company culture for a dispersed workforce. From prioritizing communication to coordinating remote bonding, there’s a lot you can do to promote a healthy work culture. By watching this lesson, you’ll learn useful tips for interacting with fellow employees in a way that encourages connection. Plus, if you’re a manager, you’ll discover how to ensure your remote employees have what they need to be productive. (Keywords: COVID, coronavirus, remote working) | BizLibrary |
| Making Moves | Taking phone calls during a virtual meeting is distracting, discourteous and annoying to other participants. | BizLibrary |
| Managing Unstructured Time | Working from home can have mixed reviews: On one hand, you are afforded more flexibility for professional life. On the other hand, you're left with a day that must be structured by you, which can leave you working late hours or simply not getting enough done. This video gives you tips to take advantage of the flexibility in a responsible way and stay productive without burning out. | BizLibrary |
| Monkeying Around | Fun backgrounds are all the rage…but not during a virtual work meeting. | BizLibrary |
| Online Meetings | Welcome to the “Online Meetings” video course meant to help people successfully lead and participate in meetings remotely. This series comprises six video lessons that cover everything from planning to participating in online meetings. In addition, this course describes how you can take your online meetings to new heights in terms of engagement and productivity with several pro tips. And, there’s a lesson devoted to explaining how you can create and present a webinar successfully. By completing this course, viewers will have a better understanding of how to organize and prepare for online meetings, as well as how to facilitate and participate in them effectively. To access your activity ID, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI). | BizLibrary |
| Online Meetings: Facilitation | Welcome to the “Online Meetings: Facilitation” video lesson intended to describe best practices for leading meetings. This lesson is the third of six in the “Online Meetings” video course, which is meant to help people successfully lead and participate in meetings remotely. From this lesson, you’ll learn important tips like how to begin the meeting effectively, methods for facilitating a productive discussion, and the best way to wrap up the meeting. | BizLibrary |
| Online Meetings: Participation | Welcome to “Online Meetings: Participation,” a video lesson intended to help attendees contribute effectively during online meetings. This lesson is the fourth of six in the “Online Meetings” video course, which is meant to help people successfully lead and participate in meetings remotely. In this lesson, you’ll learn how to be a good meeting participant, from before the meeting even begins to after the meeting is over. | BizLibrary |
| Online Meetings: Planning | Welcome to the “Online Meetings: Planning” video lesson intended to explain how to plan an online meeting so that it goes smoothly. This lesson is the first of six in the “Online Meetings” video course, which is meant to help people successfully lead and participate in meetings remotely. If you manage a remote workforce or are leading an effort on a team, you probably have to organize online meetings. To help you plan these meetings, this lesson covers everything from choosing the type of technology you’ll use to setting expectations with a meeting agenda. | BizLibrary |
| Online Meetings: Preparation | Welcome to “Online Meetings: Preparation,” a video lesson meant to describe how to effectively prepare for online meetings, whether you’re hosting or simply attending. This lesson is the second of six in the “Online Meetings” video course, which is meant to help people successfully lead and participate in meetings remotely. In this lesson, you’ll learn about how to control the environment of the online meeting, as well as how to do last-minute preparation to ensure the meeting goes smoothly. | BizLibrary |
| Online Meetings: Pro Tips | Welcome to “Online Meetings: Pro Tips,” a video lesson that provides steps you can take as a leader to bring your online meetings to the next level. This lesson is the final of six in the “Online Meetings” video course, which is meant to help people successfully lead and participate in meetings remotely. From facilitating team bonding to focusing on continuous improvement, there are several best practices you can implement to help your online meetings be more engaging and productive. | BizLibrary |
| Online Meetings: Webinars | Welcome to the “Online Meetings: Webinars” video lesson meant to explain a process for preparing and presenting webinars. This lesson is the fifth of six in the “Online Meetings” video course, which is meant to help people successfully lead and participate in meetings remotely. From this lesson, you’ll learn about the importance of proper preparation and planning. Then, you’ll discover best practices for ensuring the presentation goes smoothly and how to follow up after the webinar concludes. | BizLibrary |
| Peekaboo | Repeatedly turning your camera on and off will quickly annoy and distract other attendees. | BizLibrary |
| Personal Safety Basics: Working Remotely | Welcome to “Personal Safety Basics: Working Remotely,” a video lesson devoted to helping remote workers prioritize their personal safety while off site. This lesson is the fourth of five in the “Personal Safety Basics” video course, which explains how to respond effectively to dangerous situations—or, better yet, avoid them in the first place! Whether someone works at home, on the road, at a customer’s site, or in a coworking space, there are risks to working remotely. So, in this lesson, viewers will learn best practices for staying safe as a remote worker—from setting up an ergonomic and hazard-free workspace to being cautious while interacting with others. (Keywords: injury, hazard, accident) | BizLibrary |
| Preparing for the Perfect Online Presentation | Welcome to the “Preparing for the Perfect Online Presentation” video lesson intended to help viewers navigate the unique experience of presenting online. This lesson lays out six crucial steps for learners to follow in preparation for giving a compelling presentation. From utilizing the right presentation tools to knowing your technology and setting the scene, this lesson provides learners with best practices for making a stellar impression online. | BizLibrary |
| Present Online with Impact | Present Online with Impact is an essential skill given the increasing number of virtual meetings. In this video, behavioral expert Peter Quarry shows you how to ensure your presentation is delivered with impact. Present Online with Impact is a short but effective video in which you will learn valuable strategies to improve how you come across online. You will learn to start strong with with way you present yourself, to be succinct in words and visuals, to build audience engagement, control the discussion and work to a timeline. | BizLibrary |
| Presentation Probs | Virtual meetings require prep time to ensure your appearance, camera and audio are all operating properly. | BizLibrary |
| Reaching Goals with Remote Teams | Welcome to the course “Reaching Goals with Remote Teams,” designed to help managers, leaders, and employees in remote or hybrid work models be effective and stay connected despite their distance. This course contains three lessons, which covers tips on working from home successfully, as well as best practices for managing remote teams. This lesson concludes with tips on how to be an effective leader when working together virtually. After this experience, viewers will feel more prepared working remotely, and have actionable advice they can try with their team to boost everyone’s engagement and success. | BizLibrary |
| Remote Teams: How to Be an Effective Virtual Leader | Welcome to the lesson “Remote Teams: How to Be an Effective Virtual Leader,” which gives impactful advice for leaders in virtual teams looking to improve the way their remote or hybrid teams work together. This lesson is the final of three in the “Reaching Goals with Remote Teams” course, designed to help individuals, managers, and leaders in virtual teams be effective and stay connected despite their distance. This lesson specifically dives into tips that leaders within remote teams should follow so they can give themselves and their colleagues the best chance at success while working from home. | BizLibrary |
| Remote Teams: Managing Virtual Employees | Welcome to the lesson “Remote Teams: Managing Virtual Employees,” intended for managers of virtual teams who are looking for impactful, actionable advice that will improve the performance of their virtual teams. This is the second of three lessons in the “Reaching Goals with Remote Teams” course, designed to help individuals, managers, and leaders in virtual teams be effective and stay connected despite their distance. This lesson covers best practices that managers can follow to help their teams reach their goals while working remotely. | BizLibrary |
| Remote Teams: Working from Home with Success | Welcome to the lesson “Remote Teams: Working from Home with Success,” the first of three lessons in the “Reaching Goals with Remote Teams” course, designed to help individuals, managers, and leaders in virtual teams be effective and stay connected despite their distance. This lesson gives virtual employees top tips to help boost focus and stay engaged while working at home or remotely. | BizLibrary |
| Rocking Your Online Presentation | Welcome to the “Rocking Your Online Presentation” video lesson created to assist viewers in performing well when presenting online. In this lesson, learners will walk through seven key steps to follow in order to put their best foot forward when they give an online presentation. From technical work to audience engagement and a killer conclusion, this lesson provides a solid base on which viewers can build their online presentational speaking knowledge. | BizLibrary |
| Setting Goals in Uncertain Times | When you aren’t sure what is happening in the future, it is easy to focus on daily challenges. In actuality, goals become even more important when you don’t know what is around the corner. This video includes three strategies to set meaningful goals and continue personal and professional growth. | BizLibrary |
| Setting Up Your Remote Workspace | Welcome to the “Setting Up Your Remote Workspace” video lesson intended to help learners establish a productive remote work environment. This lesson explains how to minimize distractions at home or in a public location. It also describes key equipment required for setting up a functional remote workstation and emphasizes the importance of meticulously organizing this space. Finally, viewers will learn the value of adding a personal touch to their remote workspace in an effort to keep loneliness at bay. | BizLibrary |
| Stay Productive While Working Remotely | Welcome to the “Stay Productive While Working Remotely” video lesson meant to help remote workers maintain their discipline and motivation. This lesson provides productivity tips that cover everything from creating a structured routine to practicing self-care to constantly learning and improving. In the end, learners should feel confident in their ability to overcome the obstacles that come along with remote working and stay productive while on the clock. | BizLibrary |
| Staying Visible When Working from Home | Welcome to the “Staying Visible When Working from Home” video lesson meant to help remote workers counteract the downsides of working remotely and stay top of mind for promotions. This lesson offers tips for staying visible, from getting on video and acknowledging others to asking for your boss's support and setting a goal to connect with people. Ultimately, after viewing this lesson, learners should be more confident their career and professional development can stay on track while they’re working from afar. | BizLibrary |
| Strategies to Manage Anxiety | Unexpected events, a sense of isolation, and a constant stream of negative information have left us with stress and anxiety. This video offers you practical techniques to maintain balance and remain calm. | BizLibrary |
| The Virtual Adventure | Staying Motivated and Productive While Working Remotely | BizLibrary |
| Thrive While Working Remotely: Adjusting for Differing Personalities | Welcome to the “Adjusting for Differing Personalities” video lesson intended to help managers and employees communicate more effectively with different kinds of people. This lesson is the 13th out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home, with tips including how to be more productive, improve your team’s culture and engagement, and how to increase wellness and mental health. After viewing, the learner should have ways to tailor their communication style to more effectively resonate with a variety of people. | BizLibrary |
| Thrive While Working Remotely: Avoiding Burnout | Welcome to the “Avoiding Burnout” video lesson intended to help managers and employees implement work practices that increase engagement and decrease burnout. This lesson is the ninth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing, the learner should understand work practices that contribute to higher instances of burnout, such as rewarding work martyrs, and learn ways to course-correct back to a healthier atmosphere. | BizLibrary |
| Thrive While Working Remotely: Before and After COVID-19 | Welcome to the “Before and After COVID-19” video lesson that covers how the coronavirus changed the landscape for remote work. This lesson is the second out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing this lesson, the learner should understand the future of remote work along with some common issues that teams are solving right now. | BizLibrary |
| Thrive While Working Remotely: Communication Best Practices | Welcome to the “Communication Best Practices” video lesson intended to teach viewers methods of communication that best suit remote work. This lesson is the fourth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing this lesson, the learner should know how to set their communication preferences and how to improve their communication style so they’re working more seamlessly with their team. | BizLibrary |
| Thrive While Working Remotely: Conclusion | Welcome to the “Thrive While Working Remotely: Conclusion” video lesson designed to wrap up this course on working remotely, providing final notes and the main takeaways. This lesson is the final out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing, the learner should glean the key points of this course so they can move forward with remote work as a strategy that benefits all stakeholders of their organization. | BizLibrary |
| Thrive While Working Remotely: Creating a Fun and Engaging Culture | Welcome to the “Creating a Fun and Engaging Culture” video lesson intended to provide ideas for both managers and employees to make their teams’ culture happier, more social, and more rewarding. This lesson is the 12th out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing, the learner should have actionable things they can do to make the virtual atmosphere more fun. | BizLibrary |
| Thrive While Working Remotely: Creating an Inclusive Environment | Welcome to the “Creating an Inclusive Environment” video lesson intended to help both managers and employees contribute to work atmosphere that invites under-represented groups to be comfortable to participate in discussions. This lesson is the 14th out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home, with tips including how to be more productive, improve your team’s culture and engagement, and how to increase wellness and mental health. After viewing, the learner should have actionable ways they can be an ally and create comfortable and welcoming space for everyone on their team. | BizLibrary |
| Thrive While Working Remotely: Defining Clear, Measurable Goals | Welcome to the “Defining Clear, Measurable Goals” video lesson intended to help viewers define their short- and long-term goals, as well as what they need to do in order to meet those goals. This lesson is the seventh out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing, both managers and team members should know how to establish meetings and check-ins to support the goals they set, and how to be continuously aligned with their team. | BizLibrary |
| Thrive While Working Remotely: Establishing a Culture of Accountability | Welcome to the “Establishing a Culture of Accountability” video lesson intended to help managers and employees build an accountable and trusting culture within their teams. This lesson is the tenth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home, with tips including how to be more productive, improve your team’s culture and engagement, and how to increase wellness and mental health. In this lesson, viewers will learn different management styles that help build trust in remote teams, as well as actionable ways to build trust and accountability remotely. Ultimately, after viewing, learners should know the importance of establishing this culture in their teams. | BizLibrary |
| Thrive While Working Remotely: Home Office Set-Up | Welcome to the “Home Office Set-Up” video lesson that teaches viewers how to best set up their home workspace so they can be as productive and efficient as possible. This lesson is the third out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing this lesson, the learner should know what elements make up a productive home office space so they can make sure they have the resources that they need. | BizLibrary |
| Thrive While Working Remotely: Introduction to Mike Gutman | Welcome to the “Introduction to Thrive While Working Remotely with Mike Gutman” video lesson that introduces the viewer to the expert on remote work, Mike Gutman. Mike is a remote work consultant and a director of marketing at FlexJobs, and he’s mastered the art of being productive and effective while working from home. This lesson is the first out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing this lesson, the learner should know what they can expect to gain from this course. | BizLibrary |
| Thrive While Working Remotely: Investing in Health and Wellness | Welcome to the “Investing in Health and Wellness” video lesson intended to help viewers reduce stress and increase their happiness and productivity while working from home. This lesson is the eighth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home, with tips including how to be more productive, improve your team’s culture and engagement, and how to increase wellness and mental health. After viewing, the learner should have ways they can increase their wellbeing, such as taking breaks, scheduling happy moments throughout the day, and how to communicate their flexible work preferences. | BizLibrary |
| Thrive While Working Remotely: Promoting Psychological Safety | Welcome to the “Promoting Psychological Safety” video lesson intended to help managers and employees contribute to a remote work environment where individuals feel safe in sharing their ideas This lesson is the 11th out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing, the learner should know actions they can take to help create a work environment where workers aren’t afraid to share their ideas and be vulnerable. | BizLibrary |
| Thrive While Working Remotely: Remote Meeting Hacks | Welcome to the “Remote Meeting Hacks” video lesson intended to teach viewers the tips and tricks of getting the most out of remote meetings. This lesson is the fifth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing this lesson, the learner should understand common issues of remote meetings and how to increase overall engagement. | BizLibrary |
| Thrive While Working Remotely: Tapping Into Diversity | Welcome to the “Tapping into Diversity” video lesson intended to highlight the benefits remote work has on increasing diversity. This lesson is the fifteenth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing, the learner should understand why working virtually increases accessibility. | BizLibrary |
| Thrive While Working Remotely: The Importance of Transparency | Welcome to the “The Importance of Transparency” video lesson designed to educate employees and managers of why they need to be transparent with one another when working remotely. This lesson is the sixth out of 16 lessons in the “Thrive While Working Remotely with Mike Gutman” Expert Insights course that’s designed to help both managers and employees work at their best while they’re working from home. After viewing this lesson, the learner should know why being open and transparent at work is beneficial for their lives at work and how to start building trust with their coworkers today. | BizLibrary |
| Too Much vs. Not Enough | Finding the right level of participation can be a challenge during virtual meetings. | BizLibrary |
| Vacation on my Mind | Mindfulness and being in the moment are important to a successful online meeting. | BizLibrary |
| Wait, You Heard That? | Assume you’re still connected to the meeting until you are 100% certain you’re no longer connected. | BizLibrary |
| Work from Home Productively | Work from Home Productively is a video providing invaluable tips for making the most of working from home, whether by choice or necessity. Many employees already work offsite, while others have since discovered they prefer it! But meeting your company targets and deadlines can be challenging from home. Work from Home Productively is a video in which behavioral expert Peter Quarry provides strategies for a productive work-from-home setup, goal-setting strategy and the need to set personal boundaries and take breaks. | BizLibrary |
| Working from Home When You're Lonely | Welcome to the “Working from Home When You’re Lonely” video lesson intended to help viewers curb their feelings of loneliness when working remotely. This lesson is part of the “Working from Home” series and focuses on best practices for forming connections with others and accepting your feelings no matter what your work situation might look like. Ultimately, viewers of this lesson will feel a little less alone. | BizLibrary |
| Working from Home When You're Sick | Welcome to the “Working from Home When You’re Sick” video lesson created to help you figure out what to do when you don’t feel well enough to into the office. This lesson is part of the “Working from Home” series and provides five best practices for working from home when you’re sick, including assessing how you feel, getting adequate rest, communicating properly, and more. | BizLibrary |
| Working from Home with Your Dog | Welcome to the “Working from Home with Your Dog” video lesson intended to help viewers devote the appropriate amount of time and attention to their dogs while remaining productive with their work. This lesson is part of the “Working from Home” series and covers four main tips and tricks for keeping your dog cooperative while you work from home. Ultimately, viewers of this lesson will be better able to meet the needs of themselves, their employers, and their pups. | BizLibrary |
| Working from Home with Your Kids | Welcome to the “Working from Home with Your Kids” video lesson intended to help busy parents find some balance between working and parenting responsibilities while working remotely. This lesson is part of the “Working from Home” series and provides helpful tips for parents in navigating their time while being pulled in all different directions. Ultimately, viewers of this lesson should feel better equipped to find some equilibrium between their many responsibilities. | BizLibrary |
| Working from Home with Your Partner | Welcome to the “Working from Home with Your Partner” video lesson created to assist viewers in cultivating a productive workspace that includes their partner. This lesson is part of the “Working from Home” series and provides five sure-fire tips for effectively sharing a workspace with one’s significant other while reducing conflict. Ultimately, viewers should feel capable of doing their best work without distraction from their partner. | BizLibrary |
| Working in a Hybrid World: 5 Tips to Increase Your Productivity | Welcome to the “Working in a Hybrid World: 5 Tips to Increase Your Productivity” lesson intended to help people who are working in a hybrid format maintain a high level of productivity. This lesson discusses five tips viewers can use to help themselves stay motivated and focused. Some topics include: making your work and home office the same, making a schedule, coming prepared, going paperless, and prioritizing team building. After viewing, learners will walk away with some practical strategies to increase their productivity at work, regardless of location. | BizLibrary |
| Working Remotely: Cybersecurity at Home | Welcome to the "Working Remotely: Cybersecurity at Home" video lesson intended to educate viewers on ways they can protect their company’s data when working at home. This lesson covers antivirus protection, encryption software, phishing scams, some bad habits that may be putting your cybersecurity at risk, and more! Ultimately, viewers should have applicable advice they can start implementing today to improve their cybersecurity at home. (Keywords: mobile, technology) | BizLibrary |
| Working Remotely: Cybersecurity on the Go | Welcome to the "Working Remotely: Cybersecurity On the Go" video lesson intended to educate viewers on ways they can protect their company’s data when working outside of the home or office. This lesson covers the importance of using VPNs, USB data blockers, encryption software, and more! Ultimately, viewers should have practical and easy action steps they can start doing today to protect the physical security and cybersecurity of their devices. (Keywords: mobile, technology) | BizLibrary |
| Working Remotely: Office on the Move | We will learn about car accessories available. We will learn how to organize your car office. We will learn a safety review. There are many good reasons for mobilizing workforces. A mobile office increases availability, decreases overhead, allows employees to work anytime from any location, improves customer relations and morale, and is not costly to implement. But where to start>? How to begin? Let's see what's needed to set-up your mobile office. | BizLibrary |
| Working Remotely: Organize your Office | We will learn the preparation needed to organize your workspace. We will learn the steps to setting up your home office. We will learn tips from a training film. First and foremost, organize your workspace as well as your thoughts. Put everything in its place and think positive. In every moment, you can savor time or squander time. Did you know the average executive wastes six weeks a year search for paper? Let's remedy that problem. It is always better to purge before you merge. So, take a good look at your work area and put things into three piles: garbage, office, unsure. Now, throw away the garbage and look back at your workspace. Remember that everything has a logical place. | BizLibrary |
| Working Remotely: Pandemic Safety | We will learn how to reduce the spread of COVID-19. We will learn the basics of safety when working remotely. We will learn effective cleaning and disinfecting tips. We all have a responsibility to reduce the spread of infection. It begins with wearing a mask, washing your hands, and applying hand-sanitizer. In addition, there are two good rules to go by. The first is to assume everyone is infected with the virus. With approximately 80% of diseases transmissible through touch, and knowing flu viruses can live on hard surfaces up to 72 hours, we must take every measure to ensure excellent personal hygiene and expand our housekeeping policies. | BizLibrary |
| Working Remotely: Policies and Agreements | We will learn how to address concerns with telecommuting. We will learn the elements that build trust. We will observe the contents of a home office agreement. Teleworking is the wave of the future. Telecommuting, working from home, working remotely, or e-commuting, companies have even more opportunities to thrive in prosper. But as trust and continuity is essential in the workplace, there is greater potential for miscommunication, unclear expectations, and missed deadlines if policies are not in place and the telecommuter is not prepared for the task at hand; however, these concerns can easily be addressed and resolved. | BizLibrary |
| Working Remotely: Professional Tips | We will learn the benefits of working remotely. We will learn valuable tips when working remotely. We will learn the importance of sharing professional tips. Working at home became a viable option due to the pandemic and has since gained positive reviews. Working remotely has so many benefits among which is not having to commute to and from work or spending lots of money on wardrobe. Even more important is that the manager of your office is you. You now have the freedom to take your children to and from school and attend to medical needs without disrupting the flow of a company office. | BizLibrary |
| Working Remotely: Pros, Cons, Risks | We will learn what companies are perfect for telecommuting. We will learn surprising statistics about telecommuting. We will learn how to achieve work/life balance. Working remotely is the future of business. In fact, it is one of the biggest transformations in the workplace. Working remotely, or telecommuting, is working from home or another location outside the office., Of the organizations that made the Fortune Magazine's 2019 annual 100 Best Companies to Work For list, 85% of the companies allow their employees to work remotely, and this percentage is increasing every year. | BizLibrary |
Workplace safety
| Course Name | Description | Partner |
|---|---|---|
| AB1825 Sexual Harassment for California Employees 1 hour | Provides California employees with a 1-hour overview of sexual harassment laws, prevention, and reporting procedures. | Wilmes LLC |
| AB1825 Sexual Harassment for California Supervisors - 2 Hour Course | Complies with California law AB1825 by providing supervisors with a 2-hour training on sexual harassment, including prevention, reporting, and supervisory responsibilities. | Wilmes LLC |
| AB1825 Sexual Harassment for California Supervisors - 2 Hour Course fo | Complies with California law AB1825 by providing supervisors with a 2-hour training on sexual harassment, including prevention, reporting, and supervisory responsibilities. | Wilmes LLC |
| Access To Medical Records | Covers the regulations and best practices for accessing and maintaining medical records, ensuring compliance and patient privacy. | Wilmes LLC |
| Accident Investigation | Teaches the procedures for thoroughly investigating workplace accidents to determine root causes, prevent future incidents, and ensure regulatory compliance. | Wilmes LLC |
| Active Shooter Response* | Run-Hide-Fight protocol training. Includes workplace violence red flags. | Traliant |
| Active Shooter Training for Parents | Equips parents with knowledge and strategies to help protect their children in the event of an active shooter situation. | Wilmes LLC |
| Active Shooters for Educators | Provides educators with training on how to respond to and manage active shooter situations in a school environment, focusing on student and staff safety. | Wilmes LLC |
| Aerial Lift Certification | Provides training and certification for operating aerial lifts, covering safety procedures, equipment inspection, and operational best practices. | Wilmes LLC |
| Appropriate Use of Technology in Schools | Focuses on the responsible and effective use of technology in educational settings, addressing ethical, safety, and pedagogical considerations. | Wilmes LLC |
| ARM54 Exam Review Course | Prepares individuals for the ARM 54 exam, covering specific content areas related to risk management. | Wilmes LLC |
| ARM55 Exam Review Course | Prepares individuals for the ARM 55 exam, covering specific content areas related to risk management. | Wilmes LLC |
| ARM56 Exam Review Course | Prepares individuals for the ARM 56 exam, covering specific content areas related to risk management. | Wilmes LLC |
| Asbestos Awareness | Educates workers about the hazards of asbestos exposure, proper handling procedures, and safety regulations. | Wilmes LLC |
| Bloodborne Pathogens | Provides training on bloodborne pathogens, including exposure prevention, safe handling of contaminated materials, and post-exposure procedures. | Wilmes LLC |
| Bloodborne Pathogens for 2024 | Provides updated training on bloodborne pathogens, including the latest regulations, exposure prevention, and safe handling practices for 2024. | Wilmes LLC |
| Bloodborne Pathogens for Tattoo Artists | Tailored training for tattoo artists on bloodborne pathogen safety, sterilization techniques, and prevention of disease transmission in a tattoo setting. | Wilmes LLC |
| Bloodborne Pathogens* | OSHA-compliant. PPE use and exposure incident response. | Traliant |
| Board of Cosmetology Inspections | Prepares salon owners and cosmetologists for inspections by the Board of Cosmetology, covering compliance with health and safety regulations. | Wilmes LLC |
| Budgeting for Risk | Covers the process of incorporating risk management into financial planning and budgeting, including identifying, assessing, and mitigating potential financial risks. | Wilmes LLC |
| Bystander Intervention* | Anyone witnessing harm is a bystander. This course explores active bystander intervention using relatable scenes, basic steps, intervention techniques, and interactive exercises. It meets Chicago's bystander intervention training requirement. A 25-minute version is also available. | Traliant |
| Code Enforcement Course | Educates participants on the principles and practices of code enforcement, including regulations, inspection procedures, and legal processes. | Wilmes LLC |
| Code of Safe Practices | Outlines a comprehensive set of safety guidelines and procedures for a specific workplace or industry, ensuring employee safety and regulatory compliance. | Wilmes LLC |
| Communicating with Professionalism and Tact | Develops skills in professional communication, emphasizing tact, diplomacy, and effective interpersonal skills in the workplace. | Wilmes LLC |
| Communicating with Professionalism and Tact - AO | Develops skills in professional communication, emphasizing tact, diplomacy, and effective interpersonal skills in the workplace. | Wilmes LLC |
| Conducting PPE Hazard Assessments | Teaches how to identify workplace hazards and select appropriate personal protective equipment (PPE) to mitigate risks. | Wilmes LLC |
| Confined Spaces | Provides training for working in confined spaces, including hazard identification, entry procedures, and rescue techniques. | Wilmes LLC |
| COVID Training for School Teachers 2021 | Provided school teachers with training on Covid-19 safety protocols during the 2020-2021 school year. | Wilmes LLC |
| COVID-19 Safety* | Meets CA standards through 2024. Cleaning protocols and outbreak reporting. | Traliant |
| Diversity Training | Educates participants on diversity, equity, and inclusion in the workplace, promoting understanding, respect, and inclusive practices. | Wilmes LLC |
| Diversity, Equity, Inclusion (DEI) in the Workplace | Provides in-depth training on creating a diverse, equitable, and inclusive workplace culture, covering policies, practices, and strategies. | Wilmes LLC |
| Drugs/Alcohol at Work | Recognition of impairment signs and reasonable suspicion documentation. | Traliant |
| EHS in Workplace | Integrates OSHA/EPA standards. Hazard reporting systems. | Traliant |
| Electrical Safety | Lockout/tagout procedures and equipment inspection requirements. | Traliant |
| Empathy and Compassion in the Workplace | Develops skills in empathy and compassion, fostering a positive and supportive work environment. | Wilmes LLC |
| Empathy and Compassion in the Workplace - AO | Develops skills in empathy and compassion, fostering a positive and supportive work environment. | Wilmes LLC |
| Employee Evaluations | Provides guidance on conducting effective and fair employee evaluations, including performance management and feedback techniques. | Wilmes LLC |
| Ergonomics | Focuses on designing workspaces and tasks to minimize the risk of injury or discomfort, promoting employee well-being and productivity. | Wilmes LLC |
| Face Masks, Neck Gaiters and Face Shields for COVID-19 | Provides information on the proper use of face masks, neck gaiters, and face shields in relation to Covid-19. | Wilmes LLC |
| Fall Protection | Ladder safety and personal fall arrest systems. Compliance with 1926 Subpart M. | Traliant |
| Fall Protection In Construction & GISO | Covers fall protection requirements and best practices in construction, including the use of GISO (General Industry Safety Orders). | Wilmes LLC |
| Fault vs. Responsibility in Safety and Risk | Examines the concepts of fault and responsibility in the context of safety and risk management, helping to determine the causes of incidents and prevent recurrence. | Wilmes LLC |
| Fire Extinguishers | Provides training on the proper use of fire extinguishers, including different types, operation, and safety procedures. | Wilmes LLC |
| Flagging - Temporary Traffic Control | Trains individuals to perform flagging duties for temporary traffic control, ensuring the safety of workers and the public. | Wilmes LLC |
| Forklift Certification | Provides training and certification for operating forklifts, covering safety procedures, equipment operation, and maintenance. | Wilmes LLC |
| Forklift Safety | Load capacity calculations and pedestrian awareness. | Traliant |
| Hazard Communication | Covers the requirements of hazard communication standards, including labeling, safety data sheets (SDS), and employee training. | Wilmes LLC |
| Hazard Communication | GHS labeling and SDS navigation exercises. | Traliant |
| Hazard Control Techniques | Teaches methods for controlling workplace hazards, including elimination, substitution, engineering controls, administrative controls, and personal protective equipment. | Wilmes LLC |
| Hearing Conservation - Control of Noise | Focuses on protecting employees from excessive noise exposure, including monitoring, hearing protection, and engineering controls. | Wilmes LLC |
| Heat Illness | Provides training on the prevention of heat-related illnesses in the workplace, including hydration, acclimatization, and recognizing symptoms. | Wilmes LLC |
| HIPAA and Student Privacy | Covers the intersection of HIPAA regulations and student privacy laws, focusing on the protection of student health information. | Wilmes LLC |
| HIPPA Construction Certification | Certification course on HIPAA for the construction industry. | Wilmes LLC |
| HIPPA Construction Certification - AO | Certification course on HIPAA for the construction industry. | Wilmes LLC |
| Housekeeping | 5S methodology applied to various work environments. | Traliant |
| How to escape an attack while sitting in a chair | Provides self-defense techniques for escaping an attack. | Wilmes LLC |
| How to inspect a fire extinguisher | Provides training on how to inspect fire extinguishers. | Wilmes LLC |
| How to inspect your fall protection harness | Provides training on how to inspect fall protection harnesses. | Wilmes LLC |
| How to sanitize hair salon equipment | Provides training on how to sanitize hair salon equipment. | Wilmes LLC |
| How to use a penetrometer | Provides training on how to use a penetrometer. | Wilmes LLC |
| How to use a Tourniquet | Provides training on how to use a tourniquet. | Wilmes LLC |
| IIPP - Injury Illness Prevention Plan | Covers the development and implementation of an Injury and Illness Prevention Plan (IIPP) to ensure workplace safety. | Wilmes LLC |
| Inappropriate Behavior in the Workplace | Addresses recognizing and responding to inappropriate behavior, such as harassment, bullying, and discrimination, in the workplace. | Wilmes LLC |
| Inclusive Management: Diverse Teams* | This course uses interviews and scenarios to help managers understand inclusive management practices for creating a culture of belonging. | Traliant |
| Inclusive Management: Hiring/Onboarding* | This course uses scenarios to help managers understand inclusive hiring and onboarding practices. | Traliant |
| Indoor and Outdoor Heat Illness 2024 | Provides updated training for 2024 on preventing heat-related illnesses for those working both indoors and outdoors. | Wilmes LLC |
| Infectious Disease Control | Pandemic preparedness beyond COVID-19. Contact tracing basics. | Traliant |
| Integrated Pest Management IPM | Covers the principles and practices of Integrated Pest Management (IPM) for controlling pests in a safe and environmentally responsible manner. | Wilmes LLC |
| Laser Equipment | Provides training on the safe operation of laser equipment, including potential hazards, safety procedures, and regulations. | Wilmes LLC |
| LGBTQ+ Inclusion | This course introduces LGBTQ+ workplace issues, the impact of inappropriate conduct, and the importance of inclusive relationships, respect, avoiding assumptions, and being an ally. A Section 508c version is available. | Traliant |
| Lift Energy Meal-Rest-Recovery Break, Timecard Recordkeeping | Covers regulations and best practices for meal, rest, and recovery breaks, including proper timecard recordkeeping. | Wilmes LLC |
| Machine Guarding | Focuses on the safety requirements for machine guarding, including identifying hazards and implementing protective measures. | Wilmes LLC |
| Mandated Reporter Training with AB1432 | Covers mandated reporting requirements, including California AB1432, for recognizing and reporting child abuse and neglect. | Wilmes LLC |
| Manhole or Maintenance Hole Cover Removal | Provides safety procedures for removing manhole or maintenance hole covers, including hazard identification and precautions. | Wilmes LLC |
| Mastering De-Escalation Techniques | Advanced training in de-escalation techniques for managing and resolving conflicts or potentially violent situations. | Wilmes LLC |
| Material Handling | Covers the safe handling of materials in the workplace, including lifting, carrying, and using equipment to prevent injuries. | Wilmes LLC |
| Materials Handling | Manual lifting biomechanics and mechanical aid inspections. | Traliant |
| Meal-Rest-Recovery Break, Timecard Recordkeeping | Covers regulations and best practices for meal, rest, and recovery breaks, including proper timecard recordkeeping. | Wilmes LLC |
| Microaggressions/Subtle Exclusion* | This course explores microaggressions, their identification, common examples, avoidance, and response. | Traliant |
| New Supervisor 101 | Provides foundational training for new supervisors, covering essential management skills, responsibilities, and best practices. | Wilmes LLC |
| OSHA Intro | Rights under 1970 Act. Hazard mapping/job analysis techniques. | Traliant |
| Pesticide Handler | Trains individuals who handle pesticides, covering safe handling, application, storage, and disposal procedures. | Wilmes LLC |
| Playgrounds - How to supervise a playground | Provides guidance on supervising playgrounds to ensure children's safety. | Wilmes LLC |
| Playgrounds - How to Use the Fish Probe | Provides training on the correct use of a fish probe for playground safety inspections. | Wilmes LLC |
| Playgrounds - How to use the Head Probe | Provides training on the correct use of a head probe for playground safety inspections. | Wilmes LLC |
| Playgrounds - How to use the Torso Probe | Provides training on the correct use of a torso probe for playground safety inspections. | Wilmes LLC |
| Playgrounds - Maintenance of Playgrounds | Covers the proper maintenance of playgrounds. | Wilmes LLC |
| Portable Ladders | Provides training on the safe use of portable ladders, including inspection, setup, and climbing techniques. | Wilmes LLC |
| Post-COVID Activities for K12 Students at School | Provides guidance on activities for K-12 students returning to school. | Wilmes LLC |
| Power Presses | Provides training on the safe operation of power presses, including guarding, safety procedures, and potential hazards. | Wilmes LLC |
| Power Tool Safety | Covers the safe use of power tools, including inspection, operation, and potential hazards. | Wilmes LLC |
| PPE - Personal Protective Equipment | Covers the selection, use, and maintenance of personal protective equipment (PPE) in the workplace. | Wilmes LLC |
| PPE Training | Fit-testing procedures and maintenance schedules. | Traliant |
| Preventing Tik Tok Challenges | Provides information on preventing dangerous TikTok challenges. | Wilmes LLC |
| Preventing Workplace Bullying | Differentiates bullying from harassment. Bystander intervention tactics. 508c version available. | Traliant |
| Preventing Workplace Harassment* | This course explores workplace harassment, discrimination, retaliation, and inappropriate conduct. Compliant in 50 states (including CA, CT, DE, IL, ME, NY, NYC, WA, and Chicago), it meets US local, state, and federal regulations. Available in industry versions (Construction, Healthcare, Hotel, Manufacturing/Industrial, Office, Restaurant, Retail). All versions are WCAG 2.1/2.2 AA accessible. US Editions: Advanced (2 hrs - CA/Chicago supervisors, CT), Extended (1 hr - CA/Chicago non-supervisors), Fundamentals (45 min - other states). Non-US Editions: Global (45 min - 37 countries), Canada (45 min - includes Workplace Violence Prevention), UK (45 min), Australia (45 min), POSH (45 min - India's POSH requirements). | Traliant |
| Pronouns in the Workplace | Educates on the importance of using correct pronouns in the workplace. | Wilmes LLC |
| Protecting your Rangemaster from Lead Exposures | Provides training for rangemasters on protecting themselves from lead exposure. | Wilmes LLC |
| Reasonable Use Of Force | Covers the legal and ethical guidelines for the reasonable use of force, particularly in law enforcement or security settings. | Wilmes LLC |
| Religion/Spirituality at Work | This course provides an overview of religion, spirituality, and beliefs in the workplace, explaining their positive effects and offering tips for greater inclusion. A Section 508c version is available. | Traliant |
| Respiratory Protection | Provides training on the proper use of respiratory protection, including selection, fitting, and maintenance. | Wilmes LLC |
| Rigging Signaler Certification - Fully Online | Provides online certification for rigging signalers, covering signaling techniques, safety procedures, and equipment knowledge. | Wilmes LLC |
| Room Parent Safety Training | Provides safety training for room parents. | Wilmes LLC |
| Safe Driving | Promotes safe driving practices, including defensive driving techniques, hazard awareness, and vehicle safety. | Wilmes LLC |
| Safe Lifting | Teaches proper lifting techniques to prevent back injuries and other musculoskeletal disorders. | Wilmes LLC |
| Safety Compliance for Managers | Equips managers with the knowledge and skills to ensure safety compliance within their teams and departments. | Wilmes LLC |
| SB553 Workplace Violence Prevention | Covers California Senate Bill 553, focusing on workplace violence prevention. | Wilmes LLC |
| SB906 Homicidal Threat Assessment for Schools | Covers California Senate Bill 906, focusing on homicidal threat assessments in schools. | Wilmes LLC |
| School Board Roles and Authorities | Defines the roles and authorities of school board members, including legal responsibilities and best practices. | Wilmes LLC |
| School Valet Training | Provides training for individuals involved in school valet programs, ensuring the safe and efficient drop-off and pick-up of students. | Wilmes LLC |
| Scissor Lift Certification | Provides training and certification for operating scissor lifts, covering safety procedures, equipment operation, and maintenance. | Wilmes LLC |
| Search And Rescue | Trains individuals in search and rescue techniques, including navigation, first aid, and survival skills. | Wilmes LLC |
| Seat Belt Safety | Emphasizes the importance of seat belt use and provides information on proper usage and benefits. | Wilmes LLC |
| Setting up a proper change room | Provides guidance on setting up a change room. | Wilmes LLC |
| Setting up a Welding Station | Provides guidance on setting up a welding station. | Wilmes LLC |
| Sex Trafficking In Schools | Educates school staff on identifying and reporting potential cases of sex trafficking involving students. | Wilmes LLC |
| Shop Safety | Covers general safety practices for shop environments, including machine operation, tool safety, and hazard identification. | Wilmes LLC |
| Silica Safety Online Course | Provides training on the hazards of silica exposure in the workplace and methods for control and prevention. | Wilmes LLC |
| Slip and Falls in Salons | Focuses on preventing slip and fall accidents in hair salons, including identifying hazards and implementing safety measures. | Wilmes LLC |
| Slips and Falls in Schools | Focuses on preventing slip and fall accidents in schools. | Wilmes LLC |
| Slips/Trips/Falls | Floor inspection protocols and footwear requirements. | Traliant |
| Supervisors Workshop - DOT Evals | Provides training for supervisors on conducting DOT evaluations. | Wilmes LLC |
| Supervisors Workshop - OSHA, DOT and Employee Evaluations | Provides training for supervisors on OSHA and DOT compliance, and employee evaluations. | Wilmes LLC |
| SWOT Analysis for Risk Managers | Teaches risk managers how to use SWOT analysis. | Wilmes LLC |
| The White Flagging Hard Hat | Provides information on the white flagging hard hat. | Wilmes LLC |
| Title IX 2025 Update | Provides updated information on Title IX. | Wilmes LLC |
| Trenching and Excavation Safety | Covers the safety procedures for trenching and excavation work, including shoring, sloping, and hazard identification. | Wilmes LLC |
| Updating the CSSP for Administrators | Provides guidance for administrators on updating the CSSP. | Wilmes LLC |
| Valley Fever | Educates about Valley Fever. | Wilmes LLC |
| West Coast Netting Heat Illness 2024 | Provides training on preventing heat illness for workers at West Coast Netting in 2024. | Wilmes LLC |
| West Coast Netting New Hire Orientation | Provides new hire orientation for West Coast Netting. | Wilmes LLC |
| Workplace Ergonomics | Home office setup and repetitive strain prevention. | Traliant |
| Workplace Violence | Focuses on preventing and responding to violence in the workplace, including risk assessment, intervention strategies, and employee training. | Wilmes LLC |
| Workplace Violence Prevention* | Customizable versions for CA, healthcare, retail. Includes de-escalation techniques. | Traliant |
Workplace violence
| Course Name | Description | Partner |
|---|---|---|
| Active Shooter | The nightmare becomes reality. Gunman, bullets, screams, chaos. There’s an active shooter at your workplace. What do you do? If a shooting does occur in your apartment community or office, swift action is critical. In this course, we will walk you through how to implement an active shooter plan and what to do in case an active shooting occurs. | BizLibrary |
| Active Shooter and Other Acts of Targeted Violence | Active shooter or threat suspects are bent on killing as many people as quickly as possible in most cases. Knowing how to react in a targeted violence situation can increase your chances of survival. This interactive online course will teach you about various types of targeted violence. You will learn how to improve your chances of survival by preparing for targeted violence. You will also learn about the precautions for targeted violence and the indicators and traits to look out for so you'll know what to expect in various situations. Finally, you'll be trained on how to react to targeted violence by identifying roles and responsibilities and relaying communication effectively so that you can calmly interact with first responders. | BizLibrary |
| Active Shooter and Workplace Violence | Emergencies involving violence are unfortunately a real possibility in today's workplace. This can also include encountering an active shooter on the premises. One of your job responsibilities is to be prepared and know how to respond should such an emergency occur at your workplace. Knowing the proper procedures to follow during an emergency could mean the difference between life and death. The purpose of this program is to familiarize you with basic response practices when encountering workplace violence, practices that will help you to be prepared for and to respond to a violent emergency. Topics include indicators of potentially violent behavior, how to respond to violent behavior, how to respond to an active shooter situation, and how to react when law enforcement arrives at an active shooter scene. This content is also translated in Spanish. | BizLibrary |
| Active Shooter Response | An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area. In many cases, active shooters use multiple firearms and there is often no pattern or method to their selection of victims. This course describes the best actions to take in an active shooter situation as well as the correct ways to interact with law enforcement officers. | BizLibrary |
| Active Shooter: Responding in the Worst-Case Scenario | Welcome to the “Active Shooter: Responding in the Worst-Case Scenario” video lesson intended to help you know what to do in the event of an active shooter attack. First, you’ll learn about common warning signs of violence. Then, you’ll learn how to assess and react when you encounter an active shooter at work so you don’t panic and freeze. After viewing this lesson, you’ll be better equipped to respond in an active shooter situation and keep you and your coworkers safe. | BizLibrary |
| Active Shooter: Surviving an Attack | MARCOM's video lesson on "Active Shooter: Surviving an Attack" provides step-by-step explanations of the survival techniques that law enforcement agencies recommend to help people get through an active shooter incident safely. All too often these days, we hear about active shooter incidents…multiple shootings in nightspots, public areas…and workplaces. What should employees do to survive if one of these situations takes place where they work? Areas covered in the program include preparing for the unpredictable, recognizing and surviving an attack, running or hiding from a shooter, when to fight, and what to do once the police arrive. | BizLibrary |
| California SB 553 Workplace Violence Prevention Definitions and Requirements | This course will examine the legal expectations spelled out in SB 553 and the responsibilities the legislation places on employers. It will cover the definitions and requirements of the Labor Code enacted by SB 553. After taking this course, you should know what violence in the workplace is, understand how to respond to it, be familiar with how to report it, and identify the legal obligations that an employer has to keep workers safe. | BizLibrary |
| Getting Real About Workplace Violence | The Getting Real About Workplace Violence 2021 program is an updated version of the original Getting Real About Workplace Violence comprehensive violence prevention and survival training program. The 2021 version of the program consists of 5 microlearning modules that provide information, examples, and recommendations on how to be aware of and respond to violence in the workplace. The modules focus on several topics, including the definition of workplace violence, questions to ask that can help you recognize concerning and alarming behaviors, domestic violence, response options, and information and recommendations for managers and supervisors. | BizLibrary |
| Getting Real About Workplace Violence: Domestic Violence | This module focuses on how to recognize and be aware of signs of domestic violence in both an office and work-from-home setting, and how domestic violence can lead to workplace violence. | BizLibrary |
| Getting Real About Workplace Violence: Introduction/Definition | This module defines workplace violence and explains how to distinguish violent behaviors from behaviors that have the potential to evolve into violence. | BizLibrary |
| Getting Real About Workplace Violence: Managers and Supervisors | This module concentrates on the key items to look for in employees and the questions to ask in the early, middle, and late stages of workplace violence. | BizLibrary |
| Getting Real About Workplace Violence: Questions | This module concentrates on how to recognize and be aware of the behaviors that have the potential to evolve into violence by asking questions, such as: • Am I seeing a change or several changes in someone? • Is someone’s behavior making me uncomfortable? There is no clear-cut profile of a violent offender, and there is no way to know if someone who did act out violently might’ve been prevented from doing so. Asking questions and knowing what signs to look for allows for concerning behaviors to be addressed before they can evolve into violence. | BizLibrary |
| Getting Real About Workplace Violence: Response | This module covers several ways to respond to an act of extreme violence in the workplace, including: • If you can, Get out • If you can’t, Get safe • If you have to, Get tough. This module acknowledges that Acts of Extreme Violence are always dynamic. There just isn't a "checklist answer" on what to do, which means knowing your OPTIONS is vital. The guidance is open-ended and easy to remember, enabling quick and decisive ACTION when every second counts. | BizLibrary |
| Preventing and Handling Workplace Violence | Welcome to “Preventing and Handling Violence at Work,” a video lesson intended to help you learn how to prepare for and respond to violent situations that might occur while you’re at work. This lesson covers everything from the factors that could put you at risk of workplace assault to steps you can take after a violent encounter. First, this lesson will explain how employers can prevent violence from occurring through policies, procedures, and special training. Then, viewers will receive an overview of the steps employees can take to protect themselves from getting in a violent situation and keep themselves safe. Finally, learners will receive action steps for how to respond when a person they encounter becomes violent. This is because, no matter what you do, you can’t guarantee that you’ll be perfectly safe at work. After completing this lesson, learners will have actionable information to help them stay safe at work. Note: For California employees, employers are required by Senate Bill (SB) 553 to implement a comprehensive workplace violence prevention plan (WVPP) with specific recordkeeping and training requirements. For more information on California's requirements for workplace violence prevention, download the Job Aid, Violent Incident Log, and WVPP template from the resource section. Tag: CA SB 553 | BizLibrary |
| Retail Violence | Welcome to the "Retail Violence" video course meant to educate viewers on the Occupational Health and Safety Administration's recommendations on late-night retail to prevent workplace violence. This course, which comprises four video lessons, addresses the importance of a prevention program, the need for employee involvement, components of a worksite and security analysis, and what measures should be put in place to prevent robbery. It also includes what should be covered in employee training on the program, what records need to be retained, and tips to regularly evaluate the program. Ultimately, employers should know where to begin in crafting an effective workplace violence prevention program and have tangible ways to improve the safety of their workers. To access your activity IDs, a "View CE Certificate" button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI). | BizLibrary |
| Retail Violence: Program Guidelines and Worksite Analysis | Welcome to the "Retail Violence: Program Guidelines and Worksite Analysis" video lesson intended to teach viewers the overall goals and objectives of a workplace violence prevention program, the roles of employees, and the components of conducting a worksite analysis. This lesson is the second of four in the "Retail Violence" video course, which educates viewers on the Occupational Health and Safety Administration's recommendations on late-night retail to prevent workplace violence. In this lesson, viewers will learn what makes an effective violence prevention program, the steps to conduct a worksite analysis, and what a security analysis entails. | BizLibrary |
| Retail Violence: Robbery Prevention | Welcome to the "Retail Violence: Robbery Prevention" video lesson intended to teach viewers how to prevent and control hazards and what to do if a robbery or workplace violence incident happens. This lesson is the third of four in the "Retail Violence" video course, which educates viewers on the Occupational Health and Safety Administration's recommendations on late-night retail to prevent workplace violence. In this lesson, learners will become aware of different engineering, administrative, and work practice controls they can leverage to help improve safety. Viewers will also learn general guidelines on how to respond to an armed robbery and the responses and evaluations that should be made if one occurs. Ultimately, retail workers should learn how to reduce risks in their workplace and how to prepare their worksite for a possible robbery. | BizLibrary |
| Retail Violence: The Importance of Prevention Programs | Welcome to the "Retail Violence: The Importance of Prevention Programs" video lesson intended to teach viewers about the risks retail workers face regarding workplace violence and the importance of having a workplace violence prevention program. This lesson is the first of four in the "Retail Violence" video course, which educates viewers on the Occupational Health and Safety Administration's recommendations on late-night retail to prevent workplace violence. In this lesson, viewers will learn what workplace violence consists of and how employers can keep workers as safe as possible with effective prevention programs that are tailored to the specific hazards of their worksites. Note: For California employees, employers are required by Senate Bill (SB) 553 to implement a comprehensive workplace violence prevention plan (WVPP) with specific recordkeeping and training requirements. For more information on California's requirements for workplace violence prevention, download the Job Aid, Violent Incident Log, and WVPP template from the resource section. Tag: CA SB 553 | BizLibrary |
| Retail Violence: Training, Program Evaluation, and Records | Welcome to the "Retail Violence: Training, Records, and Program Evaluation" video lesson intended to teach viewers the training and recordkeeping guidelines for a workplace violence prevention program, as well as the processes involved in conducting a program evaluation. This lesson is the last of four in the "Retail Violence" video course, which educates viewers on the Occupational Health and Safety Administration's recommendations on late-night retail to prevent workplace violence. In this lesson, viewers will learn what training should include to prevent workplace violence and the processes involved with program evaluations. Ultimately, retail workers should feel more prepared in beginning a training program and more knowledgeable about recordkeeping and program evaluations. | BizLibrary |
| Speak Out Against Offensive Workplace Behavior | We’ve all been in a situation where someone makes an offensive comment, off color joke, or goes as far as bullying or humiliating someone else. If you ignore these comments or acts it sends a signal that they are acceptable. Instead, use the steps in this lesson to “speak out” so everyone can enjoy a safe, inclusive, and harassment free work environment. | BizLibrary |
| Workplace Violence | MARCOM's Video On Demand (VOD) program on Workplace Violence discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behavior, how to deal with violent behavior, creating a Workplace Violence Prevention Program and more. This content is also translated in Spanish. | BizLibrary |
| Workplace Violence in Construction Environments | MARCOM's Video On Demand (VOD) program on Workplace Violence in Construction Environments discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behavior, how to deal with violent behavior, creating a Workplace Violence Prevention Program and more. | BizLibrary |
| Workplace Violence in Food Processing and Handling Environments | MARCOM's Video On Demand (VOD) program on Workplace Violence in Food Processing and Handling Environments discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behavior, how to deal with violent behavior, creating a Workplace Violence Prevention Program and more. This content is also translated in Spanish. | BizLibrary |
| Workplace Violence in Healthcare Environments | MARCOM's Video On Demand (VOD) program on Workplace Violence in Healthcare Environments addresses the healthcare industry's unique workplace violence challenges and regulatory guidelines. It discusses how to identify, handle and prevent incidents of violence in hospitals, urgent care facilities and other medical environments… and the regulations that are in place to protect healthcare workers from violent situations. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in healthcare facilities, OSHA’s Guidelines for preventing violence in healthcare environments, JCAHO requirements for addressing violence in healthcare facilities, identifying and controlling the potential for violence in healthcare settings, education and training about workplace violence for healthcare employees, how to respond to incidents of violence in your facility and more. | BizLibrary |
| Workplace Violence in Industrial Environments | MARCOM's Video On Demand (VOD) program on Workplace Violence in Industrial Environments discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behavior, how to deal with violent behavior, creating a Workplace Violence Prevention Program and more. This content is also translated in Spanish. | BizLibrary |
| Workplace Violence in Office Environments | MARCOM's Video On Demand (VOD) program on Workplace Violence in Office Environments discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behavior, how to deal with violent behavior, creating a Workplace Violence Prevention Program and more. | BizLibrary |
| Workplace Violence in Transportation and Warehouse Environments | MARCOM's Video On Demand (VOD) program on Workplace Violence in Transportation and Warehouse Environments discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas included in the program include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behavior, how to deal with violent behavior, creating a Workplace Violence Prevention Program and more. This content is also translated in Spanish. | BizLibrary |
| Workplace Violence Prevention and Response for Employees | This course equips employees with the essential knowledge and practical skills to recognize, prevent, and respond to workplace violence. Participants will learn an empathy-centered approach to early intervention, explore the four recognized types of workplace violence, and gain life-saving awareness on how to act in the rare event of an extreme violence event. While not a complete compliance solution, this training provides a strong foundation that supports organizational compliance efforts. It aligns with OSHA’s General Duty clause, California’s SB 553, and the ASIS WVPI AA-2020 American National Standard, helping organizations meet regulatory expectations while building safer, more supportive workplaces. | BizLibrary |
| Workplace Violence Prevention and Response for Managers | Building on the employee-focused fundamentals, this course prepares supervisors and front-line leaders to take an active role in creating safe, resilient workplaces. In addition to covering core prevention strategies and active threat response, managers will also learn how to identify behavioral changes that may signal distress, document concerns appropriately, and foster a culture where employees feel safe reporting issues early. The program emphasizes the unique responsibilities leaders carry in both prevention and intervention. While not a standalone compliance solution, it provides a strong foundation that supports organizational compliance efforts. It aligns with OSHA’s General Duty clause, California’s SB 553, and the ASIS WVPI AA-2020 American National Standard, positioning managers to help organizations fulfill both their legal obligations and their moral commitment to workplace safety. | BizLibrary |
| Workplace Violence Prevention and Response: Extreme Violence Response | Prevention is always the first goal, but it’s important to be prepared if violence does erupt… wherever or however that happens. This next video helps employees understand response options in the event of extreme violence. Carefully presented in a way that doesn’t overwhelm, the program offers three critical options to optimize safety and chances of survival. | BizLibrary |
| Workplace Violence Prevention and Response: The Manager's Role | Finally, the role of the manager or supervisor can be critical in helping to create an environment where employees feel safe and prepared. By supporting an environment and culture of caring and empathy, managers can play a key role in early detection, reporting, and prevention. When combined with the other two modules, this series creates a comprehensive training foundation for workplace violence prevention and survival. | BizLibrary |
| Workplace Violence Prevention and Response: The Power of Empathy | This new video shares the latest insights in the evolving science of workplace violence prevention. While covering all the basics, it also breaks new ground by including the role that empathy can play in supporting more effective prevention efforts. Since some learners are uncomfortable with the topic of workplace violence, adding empathy to the mix expands the potential for people to take proper action. | BizLibrary |
| Workplace Violence Prevention and Response: Types of Workplace Violence | Unlock the secrets to maintaining a safe workplace with our short video on the four types of workplace violence. From criminal intent and customer aggression to worker conflicts and personal relationship violence, this video covers it all. Learn essential prevention strategies such as securing entry points, training in de-escalation techniques, promoting a positive culture, and supporting employees facing personal issues. Equip yourself with the knowledge to recognize, prevent, and respond to potential threats, ensuring a secure and harmonious work environment. | BizLibrary |
| Workplace Violence Trilogy | We will learn how to keep a building more safe. We will learn the four categories of workplace violence. We will learn ways to ensure an anti-violence work environment. Where does safety start? It begins with a secure building, informed management and well-trained employees. Every workplace has unique safety issues due to the location, the facility structure, security measures, the type of work performed, the type of services provided, the work flow, the amount of public interaction, and the characteristics and skill level of the employees. There buildings and businesses that are attractive to vandals and thieves such as banks, bars, liquor, and jewelry stores. The good news is that there are inexpensive ways to keep almost every building more safe. | BizLibrary |
Writing
| Course Name | Description | Partner |
|---|---|---|
| Copywriting Bootcamp | Video School | |
| Creative Writing Masterclass | Video School | |
| Screenwriting Masterclass | Video School | |
| Writing with an AI Companion | Improve writing efficiency and creativity by using AI tools as a companion for content generation and editing. | Video School |