Course management and customization

Explore tools and features for creating, organizing, and customizing courses, including enrollment methods, group management, course settings, and layout flexibility.


Provide a user-friendly navigational structure for administrators, trainees, and course owners

Answer

User-friendly navigation: Moodle offers an intuitive, role-based interface tailored for administrators, trainees, and course owners. Administrators can easily manage courses, users, and reports, while trainees access their enrolled courses and track progress. Course owners have tools for content creation, grading, and learner engagement.


Offer extensive customization capabilities, including branding (colors, logos) and user preferences

Answer

Branding customization: Moodle allows organizations to customize colors, logos, and themes to align with their branding. Administrators can modify the site appearance using built-in settings or custom CSS.

User preferences: Users can personalize their experience by adjusting dashboard layouts, notification settings, and language preferences.

Extensive customization: Administrators can configure course formats, grading methods, user roles, and access controls. Plugins and custom development further extend Moodle’s functionality to meet specific needs.


Ensure ease of navigation for searching content, accessing training modules, viewing calendars, and course registration

Answer

Content search: Moodle includes a global search feature, allowing users to find courses, resources, and activities quickly.

Training module access: The dashboard provides an intuitive interface where users can see enrolled courses, progress, and upcoming deadlines.

Calendar integration: A built-in calendar displays course events, assignment due dates, and training sessions, with integration options for external calendars.

Course registration: Administrators can enable self-enrollment, manual enrollment, or automated enrollment methods, making it easy for users to register for courses.


Enable instructors to create, organize, and publish content (text, video, PowerPoint)

Answer

Content creation: Instructors can create and organize courses using text, video, PowerPoint, quizzes, and interactive activities. Moodle supports multiple file formats, embedded media, and external content integrations.

Storage limits: Moodle’s course storage limit depends on the hosting environment. Administrators can configure maximum file upload sizes per course or site-wide. For self-hosted instances, limits are based on server capacity.

Course creation limits: There is no fixed limit on how many courses an instructor can create.


Enable content creation in various formats such as SCORM, xAPI, or HTML5

Answer

Moodle supports content creation in multiple formats:


Answer

Moodle integrates with popular content authoring tools, allowing seamless course creation and delivery:

Additional integrations may be available through plugins or third-party tools.


Allow multimedia content in assessments, announcements, and discussions with clear guidelines on usage

Answer

Moodle allows multimedia content in assessments, announcements, and discussions.

Assessments: Instructors can embed images, videos, and interactive content like H5P, providing a rich learning experience.

Announcements: Multimedia elements such as images and videos can be included to better communicate with learners.

Discussions: Forum discussions support multimedia embedding, including images, audio, and videos, enhancing interaction.


Provide tools for creating and grading assessments, including automatic grading options

Answer

Moodle provides a range of tools for creating and grading assessments, including automatic grading options. Instructors can create various types of assessments, such as multiple-choice, short answer, true/false, and essay questions. The platform supports automatic grading for objective question types like multiple-choice, matching, and true/false, reducing the need for manual grading.

For more complex assessments like essays, instructors can manually grade and provide feedback. Additionally, Moodle supports the use of rubrics and grading guides to help standardize grading criteria.

For automatic grading, Moodle offers features such as:

These features enable instructors to save time while ensuring comprehensive grading for a variety of assessment types.


Offer communication tools for course owners and administrators to interact with trainees

(e.g., chat, discussion boards, announcements).

Answer

Moodle offers several communication tools for course owners and administrators to interact with trainees:

These tools facilitate easy and effective communication between course owners, administrators, and trainees.


Support customizable course creation templates for content reusability

Answer

Moodle supports customizable course creation templates to enhance content reusability. Administrators and instructors can create course templates with pre-defined structures, activities, and resources. These templates can be saved and reused across multiple courses, saving time and ensuring consistency in course design. This feature allows for easy duplication of course layouts, activity types, and content formats, which can then be customized for different training needs.


Include communication tools such as institutional homepages, chat, SMS text, and integrated course mail

Answer

Moodle includes several communication tools to facilitate interaction between course owners, administrators, and learners:

These communication tools enhance the interaction between users and streamline information sharing.


Include means of scheduling communications to all trainees, segments of trainees, or trainees in particular courses

Answer

Moodle allows scheduling of communications to all trainees, specific segments, or trainees in particular courses through the following methods:

These features ensure that communication is timely and reaches the right audience at the right time.


Enable group creation and real-time collaboration tools, such as discussion boards, whiteboards, and group assignments with differing deadlines

Answer

Moodle supports group creation and real-time collaboration through the following features:


Provide detailed reporting capabilities on course activity, trainee participation, and test performance

Answer

Moodle offers detailed reporting capabilities through built-in reports and plugins:

These reports can be customized and exported to Excel or PDF for further analysis.


Provide test creation tools for various question types (e.g., multiple-choice, short answer, essay) with auto-grading features

Answer

Moodle provides a variety of test creation tools that allow instructors to create different question types, such as:

Auto-grading features are available for question types like multiple-choice, true/false, and short answer. Essay questions require manual grading, but feedback and grading can be streamlined.


Preferably, feature auto-grading

Answer

Moodle’s auto-grading feature is available.


Include a gradebook with grade comments, and trainee progress tracking

Answer

Moodle includes a gradebook with grade comments, and trainee progress tracking as a built-in feature.


Offer feedback tools for providing written and recorded feedback on assignments and trainee progress

Answer

Moodle offers written and recorded feedback tools, including text comments, audio, and video feedback, to assess assignments and trainee progress.


Maintain an updated, searchable calendar of upcoming online and in-person courses, accessible to employees within the system and preferably linkable from outside of the system

Answer

Moodle provides a built-in calendar feature that allows administrators to add, manage, and display both online and in-person course schedules. The calendar is searchable, enabling users to easily find upcoming courses. Events can be added with details such as course names, dates, and locations.

The calendar can be linked externally using a URL or embedded into external websites for easy access. Additionally, users receive reminders and notifications for upcoming events, ensuring they stay informed about relevant training opportunities.


Allow course scheduling of both in-person, instructor-led and virtual/hybrid courses with reminders and notifications for upcoming sessions or due dates

Answer

Moodle allows course scheduling for both in-person, instructor-led, and virtual/hybrid courses. Administrators can set up course sessions with start dates, times, and durations, and configure reminders and notifications to alert learners about upcoming sessions or due dates.

For in-person courses, administrators can specify physical locations, while virtual/hybrid courses can be linked to video conferencing tools like Zoom. Automated notifications can be sent to learners before the session starts, ensuring they are reminded of upcoming events or deadlines. Additionally, Moodle can send reminders for assignments, assessments, and other course activities, keeping learners informed and engaged.


Send automatic reminders and notifications to learners about upcoming classes, webinars, or deadlines to reduce no-shows

Answer

Moodle allows automatic reminders and notifications to be sent to learners about upcoming classes, webinars, or deadlines. These notifications can be configured to be sent via email, and can be set to trigger at specific intervals before the event, such as 24 hours, 1 week, or even minutes before the start.

Administrators can also set up reminders for pending assignments, assessments, and course completion deadlines. This feature helps reduce no-shows and ensures that learners stay on track with their courses and deadlines.


Support the scheduling of recurring training events or multi-session training events

Answer

Moodle supports the scheduling of recurring training events or multi-session training events. You can set up courses or activities with repeated sessions, allowing instructors to schedule training over a series of dates. The platform enables you to specify the frequency of events, such as daily, weekly, or monthly, and automatically populate the calendar with the scheduled sessions.

This ensures learners are informed about recurring events, and the system can send reminders or notifications about upcoming sessions.


Provide training plans for administrators, course owners, and technical staff

Answer

Our objective is to teach and learn with the administrators and super users at the client how to make our system the most effective for their work. This also directly identifies hard and soft requirements, and more detail than is captured in the RFP document.

The aim of this task is to offer virtual training that enables client staff to become proficient with MTS, aiding in system decision-making and platform administration. Implementation readiness training is designed for staff involved in system decisions and those who will manage the LMS. Participants will acquire a comprehensive understanding of the system functions, navigation, and site administrator features.

Additionally, the educational consulting component provides flexibility for clients to explore specific areas or topics related to their business workflows in more detail.

A table is attached to the original response.


Supports enrollment by employees and non-employees (classroom, online and blended)

Answer

Moodle supports enrollment for both employees and non-employees. It offers various enrollment methods, including self-enrollment, manual enrollment, cohort enrollment, and external authentication (e.g., SSO, LDAP). Courses can be delivered online, in-person (with attendance tracking), or in a blended format.

Janice’s comment

Moodle supports enrollment for both employees and non-employees across classroom, online, and blended learning formats, ensuring flexible access to training for all participants.


Ability to assign asynchronous learning tracks to employees based on their role where the system monitors participant activity and completion

Answer

Moodle supports asynchronous learning tracks through course enrollments based on roles, cohorts, or learning plans in Moodle Workplace. Completion tracking and activity monitoring are built-in, allowing automated progress tracking and reporting.


Historical tracking of training by employee, department, and course

Answer

Moodle provides historical tracking of training through course completion reports, activity logs, and custom reports. Training records can be filtered by employee, department (using cohorts), and course.


Supports ability to print sign-in sheets

Answer

Attendance plugins (e.g., Attendance or Face-to-Face) allow exporting attendance lists, which can be printed as sign-in sheets. Custom reports can also be generated for this purpose.

Ahmed’s comment

Plugins like attendance can be used.

Janice’s comment

An administrator can print the sign-in sheet by going to the desired course, clicking on the ‘Participants’ tab, selecting all course participants by checking the checkbox at the top, and exporting the sign-in sheet in the desired format, such as PDF.


Supports ability to set class size limits

Answer

Moodle supports class size limits through the self-enrollment method, where a maximum number of participants can be set. For manual and cohort enrollments, administrators control the number of enrollments.

Janice’s comment

An administrator can use the built-in Moodle plugin ‘Self-enrolment’ to allow students to enroll themselves in a course. This feature can limit the number of students who can self-enroll in the Moodle course.


Supports ability to publish catalog of class offerings

Answer

Moodle supports publishing a catalog of class offerings through the Course Overview page, Categories, and Course Listings. Plugins like Course Catalog or custom themes can enhance the display of available courses.


Supports ability to limit class enrollment to specific employee groups/types

Answer

Moodle allows limiting class enrollment to specific employee groups using cohort enrollment, group-based access restrictions, and enrollment plugins. Role-based permissions can also control access to courses.


Supports ability to group courses, assign curriculum and offer specific training requirements based on department, position, level, other

Answer

Moodle supports grouping courses into categories and programs (in Moodle Workplace). Learning plans and competencies allow assigning curricula and training requirements based on department, position, or level. Cohorts and role-based enrollments further streamline this process.


Provides platform for management and delivery of extensive catalog of e-learning modules

Answer

Moodle provides a robust platform for managing and delivering a large catalog of e-learning modules. Courses can be organized into categories, and features like SCORM, H5P, quizzes, and certificates support interactive learning. Plugins and integrations enhance content management and delivery.


Supports the ability for Learners to attend a course multiple times

Answer

Moodle allows learners to attend a course multiple times. Course reset functionality enables re-enrollment while clearing previous progress. Alternatively, multiple course enrollments or separate course instances can be used for repeated attendance.


Supports recurring enrollment functionality with marked attendance (ex. mandated scheduled compliance training)

Answer

Moodle supports recurring enrollment using course re-enrollment or cohort-based enrollment. Attendance can be tracked using the Attendance plugin or custom reports for compliance training.


Supports recurring enrollment functionality with learner reminders/notifications

Answer

Moodle supports recurring enrollment with learner reminders and notifications using event-based notifications, course re-enrollment, and calendar reminders. Plugins like Reengagement or Moodle Workplace learning plans can automate reminders for scheduled compliance training.

Ahmed’s comment

Notifications can be configured either globally or for individual courses. Globally, you can enable notifications for web, email, and mobile, including assignment, quiz, and forum post alerts. For specific courses, like a computer science course, you can adjust settings to notify graders about submissions or late submissions, and choose whether to notify students. Other notifications, such as for quiz submissions or feedback, can be tailored similarly. Additionally, students can send messages to each other or their teachers, with notifications for these interactions also customizable.


Supports mobile check-in functionality for in-classroom courses based on a UID

Answer

Moodle doesn’t natively support mobile check-ins with UID, but this can be achieved via the Attendance plugin with QR codes, custom mobile app features.

Janice’s comment

Moodle doesn’t natively support mobile check-ins with UID, but this can be achieved via the Attendance plugin with QR codes, custom mobile app features.


Describe any preexisting content for courses

Answer

Our preexisting content for courses includes professionally developed, SCORM-compliant modules covering a variety of subjects tailored to healthcare such as continuing medical education (CME) courses such as Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and First Aid/CPR and many more.


Describe any regulatory content that you offer

Answer

We offer a comprehensive suite of regulatory compliance training modules tailored to meet healthcare industry standards and regulatory requirements. Our content ensures organizations remain compliant with governing bodies. Our CPR/life support courses follow the 2020 AHA guidelines for CPR and ECC. This science is compatible with Canadian Heart and Stroke Foundation (HSF), European Resuscitation Council (ERC) and the International Liaison Committee on Resuscitation (ILCOR). The next major science update is after 2025.


Do you offer specific competency training and/or assessments for clinicians

Answer

Yes, Modern Training Solutions, LLC (MTS) offers specific competency training and assessments designed for clinicians to enhance their skills and meet industry standards. Our solutions cater to various clinical roles, including nurses, physicians, and allied health professionals, ensuring alignment with regulatory requirements and best practices.


Describe any clinical education training you offer

Answer

Our online certification courses are offered in in-person group format and online/blended format. All our instructors hold current and valid ACLS instructor credentials. (Some customers require that our instructors additionally hold paramedic licensure; we can meet this requirement.) For required job training, take our online certification. An eCard is issued upon successful completion of the online course. Hard-copy certificate will be shipped if requested. If your employer requires you to complete an in-person skills test, we have a skills test form that is available for you to print in your student workroom.


Describe your built-in authoring tools/capabilities. Do you offer any premium authoring tools

Answer

Moodle provides built-in authoring tools, including resource and activity modules like assignments, quizzes, forums, and lessons, which enable educators to create and manage course content effectively. Additionally, Moodle integrates with H5P, an open-source content authoring tool that allows the creation of interactive content such as videos, presentations, and quizzes directly within the platform. All the authoring tools are included in the package and no premium tools are offered separately.


Does the system provide the capability to filter the catalog? Please describe

Answer

Yes, Moodle provides the capability to filter the course catalog. Administrators can organize courses into categories and subcategories, allowing users to filter and search for courses based on these categories. The system also supports filtering by course name, tags, and other metadata. Additionally, custom filters can be applied to refine searches further, enabling users to find courses more easily based on their specific needs or criteria.


Does your system offer test/evaluation capabilities

Answer

Yes, Moodle offers comprehensive test and evaluation capabilities. It includes the Quiz module, which allows instructors to create a variety of question types, including multiple choice, true/false, short answer, and essay. Moodle also supports automated grading, time limits, random question selection, and question banks for creating reusable assessments. Additionally, teachers can set up feedback for students, generate detailed reports on test performance, and track progress over time.


What test question formats are supported

Answer

Moodle supports various test question formats, including Multiple Choice, True/False, Short Answer, Essay, Matching, Numerical, and Cloze (fill in the blanks). It also offers Drag and Drop questions and allows for Multiple Choice questions with multiple correct answers. Additionally, Description questions can be used for providing instructions or context. These formats provide flexibility in creating diverse assessments.


Answer

Yes, Moodle provides the ability to assign training based on variables such as job title, role, department, and location through the use of user profile fields and cohorts. Administrators can create custom profile fields to capture specific data about learners, and then use these fields to assign relevant training or courses. Additionally, using user groups and conditional activities, specific training can be made mandatory or recommended based on these criteria.


Does the system provide the capability to assign and enforce prerequisites for training activities

Answer

Yes, Moodle allows the assignment and enforcement of prerequisites for training activities. Through the Activity completion and Conditional activities features, instructors can set prerequisites, ensuring that learners must complete specific activities or courses before proceeding to others. This feature helps guide learners through required training sequences and ensures that they meet necessary requirements before advancing.


Does the system support recurring training

Answer

Yes, Moodle supports recurring training through features like manual course enrollment and scheduled course completion dates. While Moodle does not have a built-in feature specifically for automatically recurring courses, administrators can manually set up recurring enrollments or create recurring activities within courses using external plugins. Additionally, using certificate expiration settings, learners can be required to retake training after a set period.


Does the system support profile-based assignments

Answer

Yes, Moodle supports profile-based assignments using user profile fields and cohorts. Administrators can create custom profile fields to capture specific data about users, such as job title, department, or location, and then assign assignments or courses based on these criteria. Additionally, user groups and roles can be used to assign and restrict access to certain training or assignments, tailoring the learning experience to individual profiles.


Does the system provide support for all training mediums (i.e. ILT, synchronous or asynchronous, self-paced)

Answer

Yes, Moodle supports all major training mediums, including Instructor-Led Training (ILT), synchronous, and asynchronous learning. For ILT, instructors can use Moodle’s Virtual Classroom integrations with tools like Zoom or BigBlueButton for live sessions. Asynchronous learning is supported through self-paced courses, where learners can access materials at their convenience. Moodle also supports blended learning, combining both live and self-paced training, and offers flexibility for various learning styles and needs.


Does the system support sign-in sheets/attendance tracking for classroom events

Answer

Yes, Moodle supports attendance tracking for classroom events through its Attendance plugin. This plugin allows instructors to manually record attendance for in-person or virtual classroom sessions. Instructors can set up sessions, mark attendance, and generate reports. The plugin also offers options for tracking attendance based on different criteria, such as presence, absence, or lateness, and can be integrated with Moodle’s grading system.


Does the system allow administrators to set enrollment limits

Answer

Yes, Moodle allows administrators to set enrollment limits for courses. This can be done by configuring the course settings, where administrators can specify the maximum number of users allowed to enroll in a course. Additionally, administrators can manage enrollments through self-enrollment, manual enrollment, or enrollment plugins, and they can set limits based on various criteria, such as course availability or capacity.


Does the system support waitlists? How are learners kept informed of waitlist status

Answer

Moodle does not have a built-in waitlist feature, but it can be implemented using plugins such as the Waitlist Enrollment Plugin. This plugin allows learners to join a waitlist when a course reaches its enrollment limit. Once a spot becomes available, learners on the waitlist are automatically enrolled. Learners can be kept informed of their waitlist status through email notifications, which notify them when they are enrolled or when the status changes.


Does the system allow learners to self-register for courses/classes? Does the learner have the ability to un-register themselves from courses/classes

Answer

Yes, Moodle allows learners to self-register for courses through the self-enrollment feature. Administrators can enable this feature for specific courses, allowing learners to sign up on their own. Additionally, learners can un-register themselves from courses, provided the course settings allow it. This can be controlled by the administrator, who can enable or disable the ability for users to unenroll from courses based on the course’s requirements.


Notifications

Answer

Moodle offers a comprehensive notifications system that helps keep learners and instructors informed. Notifications can be customized for various events, such as course updates, assignment deadlines, grading, forum posts, and more. Users can receive notifications via email, pop-ups, or through the Moodle mobile app, depending on their preferences. Administrators can configure which events trigger notifications, allowing them to ensure that relevant information reaches users promptly. Learners can also manage their notification preferences to choose which types of alerts they want to receive.


How does your system provide insight into the effectiveness of our training programs

Answer

Moodle provides insight into training effectiveness through reports on grades, activity completion, and course participation. Feedback and survey modules allow learners to provide input, helping assess outcomes and identify areas for improvement.


Do you provide the ability to customize the look of the platform

Answer

Yes, Moodle allows full customization of its appearance. Administrators can choose from various themes, customize colors, logos, and fonts, and modify layouts to match branding requirements. Advanced customization can be achieved through theme development and CSS modifications.


Courseware based on an industry accepted instructional design

Answer

Our courseware is built using industry-accepted methodologies like ADDIE and SAM, ensuring a structured, iterative design with clear objectives, engaging content, and continuous improvement. By applying proven learning theories—such as constructivism, experiential learning, and adult learning principles—our courses meet diverse learner needs, promoting knowledge retention and practical skill development.


Search capabilities within courseware and across other products

Answer

Our Moodle-powered courseware offers advanced search functionality, enabling users to quickly find topics, terms, or concepts across courses, assignments, forums, and resources. With seamless integration to third-party tools and content systems, the platform ensures efficient content discovery across connected products. These robust search features are included at no additional cost, enhancing navigation and the overall learning experience.


Interactive simulations

Answer

Interactive simulations, supported by tools like H5P, SCORM, and plugins, enhance online courses by providing hands-on practice in virtual environments. These simulations bridge the gap between theory and practice, increasing engagement, improving knowledge retention, and fostering real-world skill development for a more dynamic and effective learning experience.


Skill assessment for courseware

Answer

Online courses offer robust skill assessment tools, including quizzes, assignments, and competency frameworks. These tools evaluate learners’ progress and measure mastery of specific skills, providing valuable insights into learning outcomes and ensuring effective skill development.


Online reference tools within the courseware

Answer

Our online courses integrate reference tools like external links, embedded multimedia, and third-party plugins, offering learners seamless access to academic references, databases, and research materials within the course environment.


Answer

The courseware allows easy addition of text and URL links for customization at no extra charge. Educators can embed text, links to external resources, or internal Moodle content directly into course materials, enabling a flexible and personalized learning experience without any additional costs.


Ability to launch and track custom or other vendor courseware

Answer

The courseware supports the ability to launch and track custom or third-party vendor courseware through its SCORM and xAPI compatibility, as well as LTI integrations. This enables organizations to seamlessly incorporate diverse course content while tracking learner progress, completion, and performance metrics.


Consistent platform for courseware and reporting/tracking of e-Learning or ILT data

Answer

The courseware provides a consistent platform for managing both e-Learning and instructor-led training (ILT) data, combining courseware delivery with robust tracking and reporting capabilities. Its centralized system ensures seamless integration of online and offline learning modalities, enabling comprehensive monitoring of learner progress and performance.


Capability to develop competency mapping for clients

Answer

The capability to develop competency mapping for clients is provided through its Competency Framework feature. This allows organizations to define, map, and track competencies across various courses and learning paths. By linking competencies to course activities, Moodle offers a comprehensive view of learners’ skills and development, supporting tailored learning experiences.


Authoring and/or assessment tool for developing non-AICC documents with assessments or compliance tracked documentation

Answer

Supports integration with various authoring and assessment tools for developing non-AICC documents, such as eLearning content and compliance-tracked documentation. These tools enable users to create custom learning materials with assessments, ensuring content is both interactive and trackable for compliance purposes. Common tools like Articulate Storyline, H5P, and Moodle’s native quiz builder can be integrated to develop such content.


Downloadable capability for standalone use of courseware and upload capability of AICC compliant data (scores, bookmarks, etc.) synched with internet scores

Answer

SCORM (Sharable Content Object Reference Model) is the modern version of AICC (Aviation Industry Computer-Based Training Committee), and Moodle fully supports SCORM-compliant courseware. This allows for the downloading of course content for offline use, while also enabling the upload and synchronization of course data, such as scores and bookmarks, between offline and online environments once internet connectivity is restored.


Integrated platform for ILT management

Answer

The integrated platform for managing Instructor-Led Training (ILT) includes a built-in Face-to-Face (F2F) module and other plugins. This enables organizations to manage classroom-based training, track attendance, schedule sessions, and integrate with online learning. The platform supports a seamless blend of online and offline learning experiences while tracking learner progress across both environments.


Describe the expanse of your library offerings

Answer

Our library offers a wide range of online courses across industries such as healthcare, OSHA standards, and compliance. Catering to both entry-level learners and experienced professionals, it includes self-paced courses, certifications, and practical skill-building materials. We continuously update our offerings to reflect industry trends, emerging technologies, and evolving professional standards. The library features interactive simulations, quizzes, video content, and downloadable resources to accommodate diverse learning preferences, making it ideal for individual growth and organizational training programs.


What is the average length of a given course? What is the average duration of a course unit

Answer

The average length of a course in our library typically ranges from 1 to 4 hours, depending on the subject’s complexity. Each course is divided into smaller units or modules, with each unit lasting 10 to 20 minutes. This modular approach allows learners to progress at their own pace, ensuring retention and reinforcing learning. The flexibility in course structure makes it easy for learners to integrate training into their busy schedules.


Do your courses map to specific certifications? If so, please list those currently supported

Answer

Yes, many of our courses are aligned with the specific certification requirements needed by agencies. These courses are designed to equip learners with the knowledge and skills necessary to effectively prepare for and succeed in certification exams within their respective fields.


Do you have practice exams for IT exam applications

Answer

Our courses are specifically focused on Healthcare, OSHA standards, and compliance, covering essential topics in these fields. This structure makes it easier for learners to fit training into their busy schedules while maintaining engagement and focus.


Explain your use of learning paths. Can learning paths be customized by individual users

Answer

Supports customizable learning paths through its completion tracking and restrict access features. Learning paths can be tailored to individual users by setting specific rules based on user roles, activity completion, or group membership. This flexibility allows learners to follow a pathway that aligns with their unique needs and learning objectives.


Can you match your courseware to our needs by department

Answer

Yes, our courseware is specifically tailored to departments within your organization that need the courses we offer. We provide the flexibility to customize course content to address the unique skills and knowledge required for each department. Learning paths and course offerings can be aligned to support each department’s goals and objectives. Administrators can configure learning paths and assign department-specific courses, ensuring employees receive the most relevant training for their roles. This customization allows for a more targeted and efficient learning experience across the organization.


Do you offer subscription plans which give you more courses as well as future releases

Answer

No, our courses are offered per person, as certifications are valid for 2 years.


Can the audio be enabled/disabled at will during the course

Answer

Learners can enable or disable audio during the course using playback controls within multimedia activities or resources. Audio settings vary depending on the content type, such as embedded audio files, SCORM packages, or video resources. Customization options can be added to provide learners with more control over their learning experience.


Do you have video in any of your content? How is it used to effectively train the learner

Answer

We incorporate video into many of our courses to enhance the learning experience. Videos demonstrate concepts, explain complex topics, showcase real-world scenarios, and provide visual walkthroughs of key processes. This multimedia approach helps learners engage in a dynamic and interactive way, catering to different learning styles. Videos provide visual context to support theoretical aspects, simulate practical applications, and make abstract ideas easier to understand. This method also helps maintain learner attention and retention by breaking up text-heavy materials and offering varied learning formats.


What is the average length of video segments in a course? If a course has multiple video segments what is the average load time for the next video

Answer

The average length of video segments in our courses is typically between 5 to 15 minutes. This duration is ideal for maintaining learner engagement while covering specific concepts or skills in a focused manner.

If a course contains multiple video segments, the average load time for the next video is usually around 3 to 5 seconds, depending on the learner’s internet connection and platform performance. This quick load time ensures a smooth transition between video segments, minimizing interruptions and providing a seamless learning experience.


Can you search for topics or definitions within a course, across courses, across a catalog, and/or through the internet? Is this included in the cost of the license

Answer

Yes, our platform offers robust search functionality that allows learners to search for topics, definitions, and keywords within individual courses, across multiple courses, and throughout the entire course catalog. This makes it easy for learners to quickly find relevant information, enhancing their learning experience.

Additionally, the search capabilities extend to integrating external content, allowing learners to search across the internet for related resources. This feature is included in the cost of the license, providing a comprehensive and efficient way for users to access and explore content both within the courseware and beyond.


Does your courseware share the same basic interface and have a consistent navigation, look, and feel? Explain, in detail, the reason for differences and how that is overcome from a student interface perspective

Answer

Yes, our courseware maintains a consistent interface, navigation, and overall user experience across all courses. The layout, design, and functionality are unified to ensure learners can easily navigate between modules, courses, and resources. This includes a standardized navigation menu, course progress tracking, and common tools like quizzes, assignments, and multimedia features.

However, some differences may arise due to the integration of various content formats, such as interactive simulations, third-party tools, or embedded video. These integrations may have unique interfaces or additional features, but we prioritize ensuring that these elements remain intuitive and easy to use. We overcome potential inconsistencies by offering a seamless transition between different types of content, ensuring that the learner’s experience is cohesive across all course materials. Our system’s unified dashboard provides a single sign-on, allowing easy access to all course content from one central location, minimizing confusion and maximizing usability.


Define your courseware instructional design methodology. What learning theories were employed

Answer

Our courseware instructional design methodology follows a learner-centered approach, incorporating proven instructional design models such as ADDIE (Analyze, Design, Develop, Implement, Evaluate) and SAM (Successive Approximation Model). These models guide the development process to ensure courses are both effective and engaging.

In terms of learning theories, we employ a mix of constructivism, experiential learning, and adult learning principles. Constructivism encourages learners to actively construct knowledge through problem-solving and real-world applications, while experiential learning provides opportunities for hands-on practice and simulations. We also adhere to adult learning principles (Andragogy), recognizing that learners bring prior knowledge and experiences that influence their learning style and pace.

Our courseware is designed to accommodate different learning preferences, using a blend of multimedia, interactive simulations, assessments, and practical exercises to engage visual, auditory, and kinesthetic learners. This multifaceted approach ensures that learners gain both theoretical knowledge and practical skills, enhancing retention and application of what they’ve learned.


How do you obtain content for courses? What content partners do you have

Answer

We obtain content for our courses through a combination of in-house development and partnerships with industry experts and content providers. Our internal team of instructional designers and subject matter experts (SMEs) creates original, high-quality course materials tailored to specific learning objectives and industry needs. These materials are crafted based on research, best practices, and current industry standards.

In addition to internal content creation, we collaborate with reputable content partners, including recognized educational institutions, certification bodies, and professional organizations, to ensure our courses reflect the latest trends and certifications. Some of our content partners include leading industry publishers, eLearning providers, and professional organizations like CompTIA, Microsoft, and other specialized tech and business training entities.

By combining in-house expertise with content from trusted partners, we ensure that our courses are both comprehensive and up-to-date, offering learners relevant knowledge and skills.


How do you ensure the quality of your courses during the development process

Answer

We ensure the quality of our courses through a comprehensive and systematic process that incorporates multiple stages of review and testing. During content development, subject matter experts (SMEs) validate the accuracy and relevance of the material. Instructional designers align the content with established learning objectives and industry-recognized methodologies like ADDIE to ensure pedagogical effectiveness.

Interactive elements, such as quizzes and simulations, are tested for functionality and engagement, while multimedia components undergo reviews for clarity and consistency. Rigorous quality assurance (QA) checks focus on ensuring compliance with accessibility standards, including ADA and WCAG, as well as compatibility with LMS platforms through SCORM and xAPI testing.

Additionally, usability testing is conducted to assess the learner experience, ensuring intuitive navigation and seamless interaction across devices. Feedback loops are built into the process, allowing for iterative improvements based on input from reviewers, SMEs, and test users. This multi-layered approach guarantees that our courses meet high standards of quality, effectiveness, and user satisfaction.


Can a company add company specific information to a course? Explain the process involved

Answer

Yes, companies can incorporate their specific information into a course to align with their unique training needs. This process begins with the organization identifying the content they wish to add, such as policies, procedures, branding elements, or industry-specific examples. The company submits this information to our development team or directly integrates it using tools like Moodle’s course editor or compatible authoring software. Once the content is incorporated, it is aligned with the existing course structure and branding, ensuring consistency. The customized course undergoes thorough testing to confirm functionality and seamless learner experience. Finally, the tailored course is deployed within the company’s LMS or hosted on our platform, providing a training solution that meets the organization’s objectives.


Discuss the interactivity of your courses

Answer

Our courses are designed with a high level of interactivity to engage learners and enhance the learning experience. Interactive elements, such as quizzes, simulations, drag-and-drop activities, and case studies, are incorporated throughout the courseware to encourage active participation and reinforce key concepts. These interactive features are strategically placed to support different learning styles and increase knowledge retention by allowing learners to apply what they’ve learned in real-world scenarios.

Additionally, our courses often include discussion forums, peer feedback opportunities, and instructor-led activities that foster collaboration and engagement. These elements provide a dynamic, hands-on approach to learning, keeping learners motivated and actively involved throughout the course. The use of multimedia, such as videos and animations, further adds to the interactivity by breaking up traditional content delivery and offering varied, engaging formats for learners.


What types of questions are included? Is the student provided the correct answer if they choose incorrectly

Answer

Our courses include a variety of question types designed to assess learners’ understanding and reinforce learning. These include multiple-choice, true/false, short answer, matching, and scenario-based questions. Additionally, we use interactive question types such as drag-and-drop and fill-in-the-blank to engage learners in a more dynamic way.

If a learner answers incorrectly, the courseware typically provides immediate feedback. In many cases, learners are given the correct answer along with an explanation to help them understand the mistake. This feedback is designed to enhance learning by clarifying concepts and guiding the learner toward the correct understanding. In some cases, incorrect answers may lead to additional resources or hints to help students review the material before attempting the question again. This approach encourages learners to engage with the content actively and promotes a deeper understanding of the subject matter.


Do you offer simulations and/or exercises? Do these simulations and exercises facilitate multiple task-completion methods

Answer

Yes, we offer a variety of simulations and exercises that are designed to facilitate multiple task-completion methods. These interactive tools replicate real-world scenarios and allow learners to explore different ways of solving problems or completing tasks. For example, simulations might present a task that can be completed using multiple approaches or tools, giving learners the flexibility to choose how they want to proceed.

These exercises are designed to enhance problem-solving skills, critical thinking, and adaptability by encouraging learners to experiment with different methods. Whether it’s navigating software interfaces, making decisions in case studies, or solving technical challenges, learners can approach the task from different angles and receive feedback based on their choices. This versatility in task completion helps build a deeper understanding of the material and prepares learners for a variety of real-world situations.


What student assessment options does your courseware include? Do you offer the ability to take pre- and/or post-assessments

Answer

Our courseware includes a wide range of student assessment options to ensure learners’ progress and comprehension. These assessments include quizzes, multiple-choice tests, short answer questions, case studies, interactive simulations, and practical exercises. These tools are designed to evaluate learners’ understanding of key concepts and skills.

Additionally, we offer the ability to take pre-assessments and post-assessments. Pre-assessments help determine learners’ baseline knowledge and identify areas where they may need additional focus. Post-assessments, on the other hand, measure the learners’ progress and mastery of the course material after completing the course. Both types of assessments are valuable for tracking improvement and guiding future learning paths.


Can students “test out” after taking a pre-assessment and receive credit for material they have already mastered

Answer

Yes, our courseware includes the option for students to “test out” of certain sections after taking a pre-assessment. If a learner demonstrates proficiency in a specific area during the pre-assessment, they can bypass related content and receive credit for material they have already mastered. This allows learners to focus on areas where they need further development, enhancing the efficiency of their learning experience. This “test out” functionality helps personalize the learning path and ensures that students are not required to repeat material they already know.


Do your courses help individual learners create a learning path? Describe the process

Answer

Yes, our courses support individual learners in creating personalized learning paths. The process begins with an initial assessment or needs analysis, which helps learners identify their current knowledge level and learning goals. Based on this, they can select courses or modules that align with their needs, whether they aim to build foundational knowledge or focus on advanced skills. Learners can customize their path further by choosing electives, assessments, and additional resources that best suit their learning preferences. The platform also allows learners to track their progress and adjust their learning path as needed, ensuring a tailored and flexible learning experience.


Can you prepare assessments for non-AICC material such as PowerPoints and/or compliance documents

Answer

Yes, we can prepare assessments for non-AICC material, such as PowerPoints and compliance documents. These assessments can be integrated into the course content to evaluate learners’ understanding of the material. For PowerPoint presentations, we can create interactive quizzes, knowledge checks, or reflective questions at key points in the slides to assess comprehension. Similarly, compliance documents can be paired with assessments, such as true/false, multiple choice, or short answer questions, to ensure that learners fully grasp the required policies or regulations. These assessments can be customized to suit the specific content and learning objectives, ensuring an effective evaluation process.


What kinds of credits can be earned by achieving mastery of your courses – i.e. CEUs, PMI, HRCI

Answer

Our courses offer a range of credits that align with industry standards to recognize learners’ achievements. These include Continuing Education Units (CEUs), commonly awarded for professional development and training. Depending on the course and its relevance to specific industries, we also collaborate with other organizations to offer additional credits, ensuring that learners gain valuable credentials for their professional growth.


Answer

Our e-Learning solution is fully compliant with the newer version of AICC (Aviation Industry Computer-Based Training Committee) and the SCORM (Sharable Content Object Reference Model) standards, ensuring seamless integration with a wide range of Learning Management Systems (LMS).

For AICC/SCORM compliance, our courses are designed to work with SCORM-compliant systems, enabling the tracking of learner progress, completion, and scores. This allows for interoperability between the courseware and LMS, providing a smooth experience for learners and administrators.

In terms of SCORM compliance, we support SCORM 1.2 and SCORM 2004 standards, enabling the packaging and sharing of learning content across different systems. SCORM ensures that our courses are trackable, offering features such as progress tracking, quiz results, and time spent on lessons. Our content can be easily uploaded, launched, and tracked within SCORM-compliant LMS platforms, providing accurate reporting and data collection on learner activities.

AICC/SCORM compliance provides flexibility and ensures that our e-Learning courses can be effectively integrated into various LMS platforms, enhancing the overall learning and tracking experience.


Can you track and report on the following: course usage by a specified user (preferably with duration in course and hour of day completed), names of users accessing a specified course for a specified time frame, number of users accessing a specified course for a specified time frame, names and scores of users completing a specified course with a score above a designated percentage for a specified time frame, number of users completing a specified course with a score above a designated percentage, and the name of users still in progress on specified course(s)? Can you provide sample reports to demonstrate the request above

Answer

Yes, our system is capable of tracking and reporting on various aspects of course usage. You can monitor individual user activity, including the duration spent in a course and the specific hours of the day the course was accessed. We also provide reports showing the names of users who accessed a specified course during a selected time frame, as well as the total number of users accessing the course in that period. Additionally, our reporting system can generate lists of users who have completed a course with scores above a designated threshold within a defined timeframe. You can also track the number of users meeting this criterion, and identify users who are still in progress on specified courses. We can provide sample reports to demonstrate these tracking and reporting features, allowing for customizable reports tailored to your needs.


Does your system support user profile customization, allowing the assignment of specific titles (separate from role) and the assignment of users to “learner groups” based on title (e.g., trainee staff, senior staff, examiner-in-charge)? Does it also allow the identification of users with specialized certifications (e.g., Certified Public Accountant)

Answer

Moodle supports custom user profile fields and cohort/group assignments, allowing users to have specific titles and be grouped accordingly. Certifications can be tracked using badges or custom profile fields.


Does your system allow the assignment of learners as instructors and maintain information about the classes the instructor has taught (many of our instructors are internal, so they are also “learners” in the LMS)

Answer

Moodle allows users to have multiple roles (e.g., both learner and instructor) and tracks instructor activity through course participation and reports.


Does your system provide the ability to track and manage enrollments, allowing individuals or large groups of learners (identified by aspects of the user profiles such as title - e.g., learner groups) to be enrolled in an individual training event or learning path

Answer

Moodle supports individual and bulk enrollments using user profile attributes, cohorts, and learning paths through course completion settings.


Answer

Moodle supports individual and bulk enrollments using user profile attributes, cohorts, and learning paths through course completion settings.


Does your system support supplemental learning, allowing a learner to add an approved supplemental learning activity

Answer

Moodle allows learners to add supplemental learning activities through custom activities or external resources, which can be approved and tracked.


Does your system support guest profiles, allowing the tracking and management of guest learners (non-SGA/LGSA users) to be enrolled in training events or learning paths, access courses, attend live events, and register for classes/events

Answer

Moodle supports guest access to courses, enabling non-registered users to view content, attend live events, and register for classes with limited functionality.


Does your system support CPE tracking, allowing the recording of CPEs in four categories (General, Government, CPA, Instructional) and automatically calculating and updating CPE totals for individual learners based on completed courses and training events

Answer

Moodle can track CPE credits using custom course completion criteria and categories, with plugins available for automating the calculation and reporting of CPE totals.


Does your system allow the creation of a training library, categorizing training courses and providing the ability to search the course library based on subject and/or training type (e.g., instructor-led training, one-time events, and online courses)

Answer

Moodle allows categorization of courses and includes powerful search filters to find courses based on subject, training type, and other criteria.


Does your system support course management, including the creation of learning pathways for structured learning experiences (i.e., the ability for administrators to group training courses together to create a “learning pathway” that builds upon a skill, from beginner to expert-level trainings on a topic)

Answer

Moodle supports learning pathways through course completion prerequisites, enabling the creation of structured learning experiences that build on skills progressively.


Does your system allow the ability to define prerequisites for courses and learning paths (prevent access to eContent until the learner successfully completes the identified prerequisite content)

Answer

Moodle allows administrators to set course prerequisites, restricting access to content until learners complete the required courses or activities.


Does your system allow learners to certify completion after reading a policy

Answer

Moodle supports self-certification through completion tracking, allowing learners to mark policies or activities as completed after reading or reviewing them.


Does your system have the ability to assign budgets for the development of new courses and for the costs of scheduled events? Does it include a breakdown of resource costs for development, implementation, and individual events (e.g., instructor costs, materials costs, equipment costs)

Answer

Currently, there is no specific budgeting plugin available in Moodle for tracking course development and event costs. However, a custom plugin can be developed to handle budgeting requirements.


Does your system allow the creation of a waiting list for a class? Does it automatically enroll learners from the waitlist

Answer

Moodle has a Waitlist enrolment plugin, which allows learners to be placed on a waitlist when a course is full. Once a spot becomes available, the system automatically enrolls the next learner from the waitlist.


Does your system allow sending class email reminders and calendar invites to learners

Answer

Moodle allows instructors to send email notifications and reminders to learners through course settings, and calendar events can be set up to send invites automatically.


Does your system support the creation and editing of full-fledged interactive courses, assessments, training videos, and role-play simulations, all of which can be launched within the system

Answer

Moodle supports the creation of interactive courses, assessments, training videos, and simulations using various content types such as quizzes, SCORM packages, H5P interactive content, and embedded media.


Is your system compatible with Lectora software for the creation of eLearning content

Answer

Moodle is compatible with Lectora via SCORM or xAPI integration, allowing content created in Lectora to be imported and launched within Moodle courses.


Does your system allow for virtual classrooms, including the ability to conduct webinars and live sessions with guest instructors (not members of OSC)

Answer

Moodle can integrate with external tools like BigBlueButton, Zoom, Google Meet, or other webinar platforms to conduct live sessions and webinars, allowing guest instructors to participate.


Does your system provide content monitoring, including the ability to track the progress of eLearning content and monitor completion

Answer

Moodle provides built-in features for tracking learner progress through completion tracking, allowing administrators and instructors to monitor course progress and content completion.


Does your system offer reporting and analytics to track and report on individual learner and/or learner group progress and performance

Answer

Moodle offers comprehensive reporting and analytics tools, including detailed reports on individual learner and group performance, progress, and course completion.


Does your system offer analytics on course engagement, completion rates, and assessment results

Answer

Moodle provides built-in analytics tools to track course engagement, completion rates, and assessment results, including detailed reports and activity tracking.