This section outlines the features available for managing users, including registration, grouping, seat assignment, reactivation, and role-based controls for learners, instructors, and administrators.
Answer
User-friendly navigation: Moodle offers an intuitive, role-based interface tailored for administrators, trainees, and course owners. Administrators can easily manage courses, users, and reports, while trainees access their enrolled courses and track progress. Course owners have tools for content creation, grading, and learner engagement.
(e.g., chat, discussion boards, announcements).
Answer
Moodle offers several communication tools for course owners and administrators to interact with trainees:
These tools facilitate easy and effective communication between course owners, administrators, and trainees.
Answer
Moodle offers a centralized content repository with version control and role-based segmentation.
Segmentation: Segmentation occurs through role-based permissions, which can be manually assigned by administrators. Content can be segmented based on user roles, allowing different levels of access (e.g., instructor, learner, administrator). Content visibility and editing privileges are determined by the roles assigned to users.
Roles: Moodle provides several predefined roles, such as learner, teacher, administrator, and course creator. Each role has associated privileges:
Multiple roles can be assigned to a user (e.g., a user can be both a teacher and a learner in different courses). Roles can be assigned manually by administrators or auto-assigned through enrollment methods or authentication plugins.
Answer
Moodle provides robust permissions and access control options based on user characteristics such as role, location, and other custom user profile fields.
Assigning and restricting access: Administrators can assign or restrict access to content through Moodle’s role-based access control (RBAC). This allows for fine-grained control of who can view or edit specific content. Access is based on:
Role permissions: Administrators can configure permissions at the system, course, and activity level to control access to content, allowing for tailored access control for different user groups.
Answer
Moodle allows scheduling of communications to all trainees, specific segments, or trainees in particular courses through the following methods:
These features ensure that communication is timely and reaches the right audience at the right time.
Answer
Moodle supports group creation and real-time collaboration through the following features:
Answer
Moodle offers detailed reporting capabilities through built-in reports and plugins:
These reports can be customized and exported to Excel or PDF for further analysis.
Answer
Moodle includes a gradebook with grade comments, and trainee progress tracking as a built-in feature.
Answer
Moodle offers written and recorded feedback tools, including text comments, audio, and video feedback, to assess assignments and trainee progress.
Answer
Moodle includes reminder features for pending training, due assignments, and recurring training like annual recertifications, helping learners stay on track.
Combine both internal content delivered through LMS and reported external trainings (e.g., licensures, certifications, external trainings) in learner profiles.
Answer
Moodle tracks and updates comprehensive learner profiles, including both internal and external learning activities. It records course completion, pending courses, recertifications, attendance, assessment scores, and certifications. External training, such as licensures and certifications, can also be integrated into the learner profile through manual entry or external integrations. The system provides a holistic view of a learner’s history and progress, ensuring both internal content delivered via the LMS and external training are tracked and updated seamlessly in the profile.
Answer
Moodle provides robust analytics for tracking learner progress and performance. It offers detailed reports on learner performance, including course completion rates, assessment scores, and participation levels. Additionally, Moodle tracks learner reactions through feedback and surveys, providing insights into how learners engage with content. Administrators and instructors can access real-time data to monitor individual and group progress, helping to identify areas where learners may need additional support or improvement.
Answer
Moodle allows the creation and maintenance of comprehensive learner transcripts and portfolios. These records summarize a learner’s participation, course completion, withdrawal, and performance in both in-house training and external certifications or licensures. Learners can track their progress across various courses, assessments, and certifications. Administrators and instructors can generate and view detailed reports, while learners have access to their personal portfolios, which aggregate all relevant learning data for a holistic view of their educational journey.
Answer
Moodle allows administrators to group learners based on characteristics like tenure, department, or other user-defined attributes. These groups can be created manually or automatically, based on user profile fields, enrollment data, or other criteria. Administrators can manage these groups to deliver targeted content, customize learning experiences, and streamline course management. Groups can also be used for reporting, communication, and assigning specific courses or assessments.
Answer
Moodle allows automatic reminders and notifications to be sent to learners about upcoming classes, webinars, or deadlines. These notifications can be configured to be sent via email, and can be set to trigger at specific intervals before the event, such as 24 hours, 1 week, or even minutes before the start.
Administrators can also set up reminders for pending assignments, assessments, and course completion deadlines. This feature helps reduce no-shows and ensures that learners stay on track with their courses and deadlines.
Answer
Moodle provides a clear onboarding plan for collaboration with MIS (management information systems) and administrators, which typically includes the following steps:
This plan ensures that administrators and MIS teams are fully equipped to manage and support Moodle effectively.
Answer
Moodle supports organizational hierarchy through cohorts, groups, and roles. Cohorts allow bulk enrollment by department or team, while groups enable segmentation within courses. Custom roles can be created to reflect organizational structure and permissions.
Answer
Moodle supports enrollment for both employees and non-employees. It offers various enrollment methods, including self-enrollment, manual enrollment, cohort enrollment, and external authentication (e.g., SSO, LDAP). Courses can be delivered online, in-person (with attendance tracking), or in a blended format.
Janice’s comment
Moodle supports enrollment for both employees and non-employees across classroom, online, and blended learning formats, ensuring flexible access to training for all participants.
Answer
Employees can request training via messages or forums, and managers can approve by enrolling them manually or through cohort assignments. Plugins or custom workflows can further streamline this process.
Janice’s comment
Admins can add themselves and supervisors as users who can accept or deny enrolment requests. If enabled, a report for each request will be sent to their emails. They can then approve or deny the requests.
Answer
Moodle supports asynchronous learning tracks through course enrollments based on roles, cohorts, or learning plans in Moodle Workplace. Completion tracking and activity monitoring are built-in, allowing automated progress tracking and reporting.
Answer
Moodle provides historical tracking of training through course completion reports, activity logs, and custom reports. Training records can be filtered by employee, department (using cohorts), and course.
Answer
Moodle allows limiting class enrollment to specific employee groups using cohort enrollment, group-based access restrictions, and enrollment plugins. Role-based permissions can also control access to courses.
Answer
Moodle supports grouping courses into categories and programs (in Moodle Workplace). Learning plans and competencies allow assigning curricula and training requirements based on department, position, or level. Cohorts and role-based enrollments further streamline this process.
Answer
Moodle allows learners to attend a course multiple times. Course reset functionality enables re-enrollment while clearing previous progress. Alternatively, multiple course enrollments or separate course instances can be used for repeated attendance.
Answer
Moodle supports recurring enrollment using course re-enrollment or cohort-based enrollment. Attendance can be tracked using the Attendance plugin or custom reports for compliance training.
Answer
Moodle supports recurring enrollment with learner reminders and notifications using event-based notifications, course re-enrollment, and calendar reminders. Plugins like Reengagement or Moodle Workplace learning plans can automate reminders for scheduled compliance training.
Ahmed’s comment
Notifications can be configured either globally or for individual courses. Globally, you can enable notifications for web, email, and mobile, including assignment, quiz, and forum post alerts. For specific courses, like a computer science course, you can adjust settings to notify graders about submissions or late submissions, and choose whether to notify students. Other notifications, such as for quiz submissions or feedback, can be tailored similarly. Additionally, students can send messages to each other or their teachers, with notifications for these interactions also customizable.
Answer
Yes, our proposed system supports manual user account creation, either individually or in bulk using CSV files.
Answer
Yes, in Moodle, administrators can manage user roles and permissions. They can assign or modify roles such as Student, Teacher, or Administrator for individual users. Additionally, administrators can suspend user accounts to restrict access when necessary.
Answer
Yes, Moodle allows users with appropriate permissions to switch roles within a course using the ‘Switch role to…’ option in the user menu. To revert, select ‘Return to my normal role’. Note that some user-specific data, like grades, may not be visible in this mode. For a complete perspective, administrators can use the ‘Log in as’ feature, though returning to the original account requires logging out and back in.
Answer
Our online certification courses are offered in in-person group format and online/blended format. All our instructors hold current and valid ACLS instructor credentials. (Some customers require that our instructors additionally hold paramedic licensure; we can meet this requirement.) For required job training, take our online certification. An eCard is issued upon successful completion of the online course. Hard-copy certificate will be shipped if requested. If your employer requires you to complete an in-person skills test, we have a skills test form that is available for you to print in your student workroom.
Answer
Yes, Moodle provides the capability to filter the course catalog. Administrators can organize courses into categories and subcategories, allowing users to filter and search for courses based on these categories. The system also supports filtering by course name, tags, and other metadata. Additionally, custom filters can be applied to refine searches further, enabling users to find courses more easily based on their specific needs or criteria.
Answer
Yes, Moodle provides the ability for learners to add external or offline learning to their transcript through the External tool and Activity completion features. Instructors can manually mark offline activities as completed, and learners can upload certificates or records of external training. These activities can then be tracked and included in the learner’s progress or transcript.
Answer
Yes, Moodle provides the ability to assign training based on variables such as job title, role, department, and location through the use of user profile fields and cohorts. Administrators can create custom profile fields to capture specific data about learners, and then use these fields to assign relevant training or courses. Additionally, using user groups and conditional activities, specific training can be made mandatory or recommended based on these criteria.
Answer
Yes, Moodle supports profile-based assignments using user profile fields and cohorts. Administrators can create custom profile fields to capture specific data about users, such as job title, department, or location, and then assign assignments or courses based on these criteria. Additionally, user groups and roles can be used to assign and restrict access to certain training or assignments, tailoring the learning experience to individual profiles.
Answer
Yes, Moodle supports attendance tracking for classroom events through its Attendance plugin. This plugin allows instructors to manually record attendance for in-person or virtual classroom sessions. Instructors can set up sessions, mark attendance, and generate reports. The plugin also offers options for tracking attendance based on different criteria, such as presence, absence, or lateness, and can be integrated with Moodle’s grading system.
Answer
Moodle does not have a built-in waitlist feature, but it can be implemented using plugins such as the Waitlist Enrollment Plugin. This plugin allows learners to join a waitlist when a course reaches its enrollment limit. Once a spot becomes available, learners on the waitlist are automatically enrolled. Learners can be kept informed of their waitlist status through email notifications, which notify them when they are enrolled or when the status changes.
Answer
Yes, Moodle allows learners to self-register for courses through the self-enrollment feature. Administrators can enable this feature for specific courses, allowing learners to sign up on their own. Additionally, learners can un-register themselves from courses, provided the course settings allow it. This can be controlled by the administrator, who can enable or disable the ability for users to unenroll from courses based on the course’s requirements.
Answer
Moodle offers a comprehensive notifications system that helps keep learners and instructors informed. Notifications can be customized for various events, such as course updates, assignment deadlines, grading, forum posts, and more. Users can receive notifications via email, pop-ups, or through the Moodle mobile app, depending on their preferences. Administrators can configure which events trigger notifications, allowing them to ensure that relevant information reaches users promptly. Learners can also manage their notification preferences to choose which types of alerts they want to receive.
Answer
Yes, Moodle offers access to different reports based on user permission levels. Administrators can configure roles and permissions to control who can view specific reports. For example, instructors may only have access to reports related to their own courses, while administrators can access system-wide reports, such as logs, grades, and course participation. This ensures that sensitive information is only available to authorized users, while still allowing managers and instructors to monitor relevant data.
Answer
Yes, Moodle provides customizable dashboards for both learners and instructors. The Learner Dashboard displays an overview of enrolled courses, upcoming assignments, and recent grades, offering quick access to important course information. The Instructor Dashboard provides similar features but also includes tools for monitoring course progress, managing activities, and tracking student performance. Dashboards are customizable, allowing users to add blocks for additional resources, reports, and notifications. This flexibility helps users personalize their view and focus on the most relevant information.
Answer
Yes, Moodle provides the capability to generate individual and team training history reports. Administrators and instructors can access detailed reports on learner progress, course completions, grades, and activity participation. These reports can be customized to track individual learners’ training history. For team-based reporting, Moodle’s cohort feature can be used to group users, allowing for reports on group performance and progress across courses or activities.
Answer
Yes, learners can access and print their transcripts in Moodle. The Grades page provides a detailed view of their academic progress, including completed courses and grades, which can be printed or exported as a PDF.
Answer
Yes, Moodle allows tracking of professional licenses, certifications, and resuscitation certifications through the Certificate feature. Instructors can create custom certificates that include specific details such as license numbers, expiration dates, and certification information. Additionally, administrators can track certification renewals and set expiration dates for certificates, ensuring that learners are up to date with their professional qualifications.
Answer
Moodle offers various ongoing training opportunities, including web-based training through official documentation, community forums, and online courses provided by Moodle HQ and partners. Video-based training is available through tutorials on platforms like YouTube and Moodle Academy.
Answer
Yes, we require all users to have unique user accounts on systems that store, access, or transmit customer data.
Answer
Yes, user accounts are assigned based on the principle of “least privilege” using Moodle’s role-based access policy.
Answer
Yes, our organization utilizes role-based security for provisioning user accounts. Roles are defined based on permissions assigned to various user types, such as students, teachers, and administrators. These roles are monitored and revised as needed through Moodle’s administrative interface to meet organizational needs and ensure appropriate access control.
Answer
Yes, we verify the deactivation of login credentials upon the end of employment or contract service. This is managed through Moodle’s role-based access system, ensuring that user accounts are promptly deactivated and access is revoked.
Answer
Supports customizable learning paths through its completion tracking and restrict access features. Learning paths can be tailored to individual users by setting specific rules based on user roles, activity completion, or group membership. This flexibility allows learners to follow a pathway that aligns with their unique needs and learning objectives.
Answer
Yes, all components of our e-Learning solution are accessible from a single, unified navigation frame. The student interface is designed to be intuitive, allowing learners to easily access courses, assignments, assessments, forums, and other resources from a central dashboard. The interface is customizable to suit individual or organizational preferences, ensuring a seamless learning experience.
Additionally, only one logon is required to access the entire system. Once logged in, learners can navigate through various course materials, track their progress, and participate in any required activities without needing to log in again. This single sign-on system simplifies access and ensures a streamlined user experience.
Answer
Our student registration process is designed to be user-friendly and efficient, allowing learners to easily enroll in courses and begin their learning journey. The process begins with the learner creating an account on our platform by providing basic details such as name, email, and preferred login credentials. Once the account is created, learners can browse the available courses and select the ones they wish to enroll in.
In some cases, registration may require additional steps, such as selecting a learning path, completing a pre-assessment, or receiving approval from an administrator or manager. Upon course selection, learners receive confirmation of their enrollment, and access to the course materials is granted immediately.
For organizations that wish to manage registrations for multiple learners, we offer administrative features that allow batch enrollment, user group management, and tracking of learner progress. Administrators can also customize the registration process to meet specific organizational needs.
Answer
There is a limit of 2 administrators that a customer can designate. This helps ensure effective management while maintaining control over system access and functions.
Answer
Yes, our system provides a robust method for administrators to track and report on the progress of students. Administrators have access to detailed reports that include key metrics such as course completion rates, quiz scores, time spent on modules, and overall progress. These reports are automatically generated and can be customized to meet specific needs, allowing for a comprehensive view of individual and group performance. Administrators can monitor students’ engagement, identify areas where additional support may be needed, and assess the effectiveness of the course material. This tracking functionality helps ensure that administrators can effectively manage learner outcomes and adjust instructional strategies as necessary.
Answer
Yes, for the hosted site accessed via the internet, you have complete control over your portion of the site. This includes the ability to manage student registration, organize students into groups, and control various aspects of student access and progress. You can configure course enrollments, assign learners to specific groups, and customize how students interact with the courseware.
In addition, you have access to reporting tools that allow you to track student progress, monitor completion rates, and view detailed performance data. These features provide you with the flexibility to manage your users, ensure the right content is accessible to the right individuals, and generate reports that meet your administrative and compliance needs.
Answer
In our company, a “seat” or “user” is defined as an individual learner who has been granted access to a course or program. Each seat corresponds to one learner, and access is typically granted through a unique user account. The user account is used to track progress, manage course enrollment, and record completion data. The term “seat” refers to the license or spot allocated to a user, allowing them to engage with the courseware, while “user” refers to the person utilizing that license to access the content.
Answer
If an individual employee ceases employment with the agency or entity that purchased the training, their “seat” or “user” access can be deactivated or reassigned. Administrators have the ability to manage user accounts by removing or disabling access for departing employees. This ensures that the training seat is freed up and available for reassignment to a new employee. Depending on the specific settings of the platform, administrators can either transfer the seat to another employee or simply revoke access, depending on the organization’s needs and the terms of their training agreement.
Answer
Yes, our company allows for seat reassignment if an employee’s job description changes. Administrators can reassign a seat to a new user within the organization, ensuring that the training resources are used by the appropriate employee based on their updated role. This flexibility helps organizations manage training access effectively, allowing them to maintain a seamless learning experience while adapting to changes in staff responsibilities.
Answer
Moodle supports custom user profile fields and cohort/group assignments, allowing users to have specific titles and be grouped accordingly. Certifications can be tracked using badges or custom profile fields.
Answer
Moodle allows users to have multiple roles (e.g., both learner and instructor) and tracks instructor activity through course participation and reports.
Answer
Moodle supports individual and bulk enrollments using user profile attributes, cohorts, and learning paths through course completion settings.
Answer
Moodle supports individual and bulk enrollments using user profile attributes, cohorts, and learning paths through course completion settings.
Answer
Moodle does not have built-in approval workflows, but this can be achieved by installing plugins like “Enrolment upon approval” or “Course Request Approval”. Notifications can be configured through Moodle’s messaging system.
Answer
Moodle allows learners to add supplemental learning activities through custom activities or external resources, which can be approved and tracked.
Answer
Moodle supports guest access to courses, enabling non-registered users to view content, attend live events, and register for classes with limited functionality.
Answer
Moodle allows categorization of courses and includes powerful search filters to find courses based on subject, training type, and other criteria.
Answer
Moodle allows administrators to set course prerequisites, restricting access to content until learners complete the required courses or activities.
Answer
Moodle has a Waitlist enrolment plugin, which allows learners to be placed on a waitlist when a course is full. Once a spot becomes available, the system automatically enrolls the next learner from the waitlist.
Answer
Moodle provides an Attendance plugin that allows tracking of learner attendance, including the option to record reasons for absence.
Answer
Moodle allows instructors to send email notifications and reminders to learners through course settings, and calendar events can be set up to send invites automatically.
Answer
Moodle includes a messaging system that allows learners to send messages to administrative users and other users within the platform.
Answer
Moodle offers a messaging system, announcement, and forum functionality, which can be used to send notifications to user groups about learning events or updates.
Answer
Moodle can integrate with external tools like BigBlueButton, Zoom, Google Meet, or other webinar platforms to conduct live sessions and webinars, allowing guest instructors to participate.
Answer
Moodle offers comprehensive reporting and analytics tools, including detailed reports on individual learner and group performance, progress, and course completion.
Answer
Moodle can automate the process of sending class evaluations to learners via email using Exam, Quiz, Feedback, or Survey activities, with results captured and stored within the system.
Answer
Moodle provides built-in analytics tools to track course engagement, completion rates, and assessment results, including detailed reports and activity tracking.
Answer
Moodle offers customizable dashboards and data visualization tools that can be tailored based on roles such as learner, supervisor, or administrator.
Answer
Moodle allows for role-based customization of the interface, enabling different user roles (e.g., learner, supervisor, administrator) to have tailored dashboards and access to specific features.
Answer
Moodle allows administrators to inactivate user accounts by disabling them, with the ability to easily reactivate them at any time through the user management interface.